Experience
Texas Tech University  September 2014 - Present
Norton Energy Drilling, LLC   June 2011 - May 2014
Frenchman Inn   March 2006 - February 2011
Dillards - Origin's Counter   February 2006 - November 2006
Homewood Suites by Hilton Hotel   February 2006 - September 2006

Skills
Employee Relations, Human Resources, Payroll, Administrative..., Microsoft Excel, QuickBooks, Child Support, Withholding, Bonuses, Employee Turnover, Accounts Payable, Account Reconciliation, Account Management, Invoicing, Microsoft Office, Microsoft Word, Benefits Administration, Employee Benefits, Outlook, PowerPoint, Train New Employees, Operations Management, Sales Management, Apparel, Food Service, Makeup Artistry, Stage Make-up, Time Management, Supervisory Skills, Accounts Receivable, Administration

Education
Lubbock High School

Texas Tech University

Experience
Homewood Suites by Hilton Hotel   November 2013 - Present
Hilton Garden Inn  October 2012 - November 2013
Oceanic Commercial Inc   September 2011 - September 2012
ACCES Employment  April 2012 - May 2012
Caprice Enterprises SL   2002 - 2010
Telewest Communications   1998 - 2001
SCE Applied Training   1995 - 1997

Skills
Training, Leadership, Management, Strategic Planning, Customer Service, Microsoft Office, E-Learning, Team Leadership, Event Management, Recruiting, Human Resources, Teaching, Change Management, Train the Trainer, Public Relations, Customer Experience, Time Management, Team Building, Customer Satisfaction, Social Media, Strategic Negotiations, Staff Development, Cross-functional..., Software Documentation, Call Center Development, Customer-focused Service, Teamwork, Onboarding, Public Speaking, Employee Relations, Marketing Strategy, Coaching, Performance Management, Training Delivery, Employee Engagement, Personnel Management, Organizational..., Retail Sales Experience, Retail, Coordination, Hospitality Industry, Hotels, OnQ, Situational Leadership, Strategic Leadership, Research

Education
Sheridan College   2014 — 2015
Certificate, Adult Education, Learning & Development

York University   2012 — 2014
Professional Certificate in Human Resources Management, Human Resources Management/Personnel Administration, General

ACCES IT Connections Miss.   2012 — 2012
Information Technology, Completed

University of Exeter   1991 — 1992
Master of Business Administration (MBA), International Management, Completed Successfully

University of Central Lancashire   1987 — 1991
Bachelor of Science (BSc) Hons, Business Information Technology, 2.1 Second Class with Honours

Victoria College Jersey UK   1983 — 1987
O & A Levels, High School/Secondary Diplomas and Certificates

Experience
PETCO Animal Supplies, Inc.   September 2013 - Present
Stay at home mother  September 2012 - September 2013
Raytheon Integrated Defense Systems  December 2011 - August 2012
MCCSN   August 2011 - October 2011
Homewood Suites by Hilton Hotel   August 2008 - July 2011

Skills
Proficient in MS Word,..., Data Entry, Organizing & Maintaining, Ability to type 65 wpm, Administrative Work, Logistics, Social Media, Contract Management, Access Database, Management, Customer Service, Event Management, Marketing, PowerPoint, Outlook, Event Planning, Nonprofits, Microsoft Word

Education
San Diego State University-California State University   2006 — 2012
Bachelor of Business Science, Recreation and Tourism Management emphasis in Systems Management

Experience
Homewood Suites by Hilton  December 2014 - Present
Homewood Suites by Hilton Hotel   August 2013 - December 2014
Arbin Instruments  May 2012 - July 2013
BCS Families   January 2012 - July 2013
Mosaic Village   May 2010 - January 2012
Quisqueya Christian School  August 2010 - May 2011
Bryan ISD  November 2008 - 2010

Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Outlook, Windows, Teaching, HTML, Microsoft Office, Adobe Creative Suite, Video Editing, Graphic Design, Public Speaking, Facebook, Social Media, Leadership, Advertising, Press Releases, Marketing, Event Planning, Blogging, Training, Social Networking, Management

Education
Southwestern Baptist Theological Seminary   1999 — 2002
Master of Arts (M.A.), Christian Education

Texas A&M University   1995 — 1999
BS, Agricultural Development

Experience
inVentiv Health  July 2014 - Present
Enterprise Rent-A-Car  May 2014 - July 2014
Hampton Inn by Hilton  February 2014 - May 2014
Homewood Suites by Hilton Hotel   February 2011 - September 2013
PremierWest Bank  2012 - June 2013
Journeys  July 2010 - July 2011
Sears Holdings Corporation  September 2008 - December 2010

Skills
Microsoft Excel, Prezi, Microsoft Word, PowerPoint, Customer Service, Customer Satisfaction, Creativity, Problem Solving, Data Analysis, Data Entry, OnQ, Event Planning, Microsoft Office, Sales, Management, Time Management, Training, Marketing

Education
Southern Oregon University   2010 — 2013
Bachelor of Business Administration (B.B.A.), Management & Marketing with a minor in Statistics

University of Oregon   2009 — 2010
NA, NA

Experience
Homewood Suites by Hilton Hotel   December 2012 - Present
Homewood Suites by Hilton  August 2014 - August 2014
DoubleTree by Hilton  July 2014 - July 2014
Homewood Suites by Hilton SFO North   June 2011 - December 2012
Manor House Restaurant   June 1996 - June 2012
San Francisco Travel Association  May 2011 - May 2011
California Academy of Sciences  August 2010 - May 2011
Hilton San Francisco Union Square  February 2010 - June 2010
Hilton San Francisco Union Square  April 2010 - April 2010
Walt Disney World  August 2009 - January 2010

Skills
Smiling, Hospitality, Restaurants, Hospitality Industry, Hotels, Front Office, Hospitality Management, Customer Service, Food & Beverage, Event Planning, Employee Relations, Mentoring, Teamwork, Managing Accounts, 10 Key, Microsoft Office, Adobe Creative Suite, OnQ, Event Management, Outlook, Hotel Management, Property Management..., Guest Service Management, Microsoft Word, Rooms Division, Hotel Booking, Resorts, Tourism, Catering, Hiring

Education
San Francisco State University, College of Business   2003 — 2011
Bachelors of Sciences in Business and Hospitality Management

Abraham Lincoln High School   1999 — 2003

Experience
General Motors  April 2015 - Present
University of Colorado Boulder  July 2013 - May 2015
Ericsson-LG Enterprise Solutions   May 2013 - July 2013
Homewood Suites by Hilton Hotel   August 2012 - January 2013

Skills
Microsoft Office, Photography, Social Networking, Communication Skills, Supply Chain Management, Operations Management, Logistics, PowerPoint, Supply Chain, Teamwork, Data Analysis, Microsoft Excel, Social Media

Education
University of Colorado at Boulder   2011 — 2015
Bachelor's Degree, Corporate Communications, Senior

Seoul Foreign School   2008 — 2011
GED, International

Experience
EY  July 2014 - Present
University at Albany  February 2014 - June 2014
University at Albany  September 2013 - May 2014
GE Power & Water  June 2013 - December 2013
Sanghi Consulting, Inc.   October 2012 - June 2013
Homewood Suites by Hilton Hotel   May 2013 - May 2013
University at Albany  June 2011 - May 2013

Skills
Access, Databases, Leadership, Risk Management, Third Party Vendor..., IT Controls, Business Intelligence, SQL, HTML, PowerPoint, Program Management, Microsoft Excel, Microsoft Office, Microsoft Word, Project Management, Public Speaking, Customer Service, Management, Windows, Time Management, Data Analysis, Business Analysis, Photoshop, Analysis, Social Media, IT Solutions, Networking, PowerPivot, XML, Information Technology, SharePoint, Strategy, OS X, Team Building, PHP, Visio, Web Development

Education
State University of New York at Albany   2012 — 2014
Master of Business Administration (M.B.A.), Information Technology Management

State University of New York at Albany   2011 — 2013
Masters of Science in Information Science (M.S.I.S), Information Systems and Technology

State University of New York at Albany   2006 — 2011
Bachelor of Arts, Information Science, Business Administration, Computer Science

Valley Stream Central High School   2002 — 2006

Experience
NEST Decor, LLC   July 2015 - Present
RM Events and Design   August 2011 - Present
Fossil Group, Inc.   April 2014 - June 2015
Gap Inc./Old Navy   February 2013 - April 2014
Gap Inc./Old Navy   March 2012 - February 2013
Patricia Jane and Company   August 2011 - March 2012
Homewood Suites by Hilton Hotel   August 2009 - September 2011

Skills
Budgets, Customer Service, Inventory Management, Marketing, Retail, Sales Operations, Training, Weddings, Customer Satisfaction, Event Management, Time Management, Merchandising, Team Building, Hiring, Employee Training, Leadership Development, Operations Management, Teamwork, Social Networking

Education
The University of Tennessee at Chattanooga   2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Marketing

Experience
Doubletree by Hilton  October 2014 - Present
Grace Magazine   October 2013 - May 2014
Hyatt Place  May 2012 - October 2013
Homewood Suites by Hilton Hotel   October 2011 - May 2012
Homewood Suites by Hilton Hotel   May 2011 - May 2012

Skills
Front Office, Hotels, Hospitality Industry, Hospitality Management, Social Networking, Hotel Management, Catering, Revenue Analysis, Food & Beverage, Banquets, Rooms Division, Property Management..., Event Management, Resorts, Customer Service, Pre-opening, Micros, Hospitality, Event Planning, Corporate Events, OnQ, Training, Management

Education
The University of Memphis   2006 — 2009
Bachelor of Arts (B.A.), Fashion Merchandising

The University of Tennessee at Chattanooga   2004 — 2006
Bachelor of Arts (B.A.), Biology, General

Experience
Emory University School of Law  December 2014 - Present
Altisource  June 2014 - December 2014
BBDO Atlanta  May 2012 - April 2014
Driven Visions Enterprises   November 2010 - February 2012
Allied Barton Security Services  February 2011 - November 2011
Homewood Suites by Hilton Hotel   April 2009 - October 2010
Victoria's Secret  October 2007 - October 2010

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Human Resources, Leadership, Public Speaking, Training, Outlook, Policy

Education
University of Phoenix   2013 — 2016
Bachelor's degree, Business Administration and Management, General

Texas Southern University   2005 — 2007
Bachelor's degree, Business Administration and Management, General

Experience
Xite Realty   March 2014 - Present
Onin Staffing  November 2013 - February 2014
Onin Staffing  August 2012 - November 2013
Homewood Suites by Hilton Hotel   June 2011 - August 2012

Skills
Cold Calling, Building Relationships, Leadership, Time Management, Business Networking, Sales, Lease Negotiations, Tenant Representation, Commercial Real Estate, Negotiation, Location Intelligence, Demographic Analysis, Competitive Analysis, Leases, Contract Negotiation

Education
Texas A&M University-Commerce

Experience
Farmers Insurance  January 2015 - Present
Farmers Insurance  March 2012 - January 2015
Starwood Hotels & Resorts Worldwide, Inc.   March 2010 - February 2012
Farmers Insurance Group of Companies  September 2007 - December 2009
Texas Health and Human Services Commission  July 2006 - June 2007
Homewood Suites by Hilton Hotel   August 2005 - June 2006

Skills
Sales, Time Management, Telephone Skills, Employee Benefits, Customer Satisfaction, Payroll, Property & Casualty..., Training, Customer Service, Marketing, Management

Education
University of Phoenix-Austin Campus   2013 — 2017
Business Administration and Management, General

Experience
Norfolk Southern Railroad  May 2015 - Present
Norfolk Southern Corporation  June 2014 - Present
Crowley Maritime  February 2013 - April 2014
Homewood Suites by Hilton Hotel   August 2010 - June 2012

Skills
Leadership, Teamwork, Dependable Team Player, Time Management, Critical Thinking, Hospitality, Customer Satisfaction, Inventory Management, Customer Service, Process Scheduler, Data Entry, Event Planning, Outlook, Event Management, PowerPoint, Microsoft Word, Training, Microsoft Excel, Hotels, Operations Management, Microsoft Office, Logistics, Public Speaking, Social Media

Education
University of North Florida   2012 — 2014
Bachelor of Business Administration (B.B.A.), Transportation and Logistics/ Marketing

Tallahassee Community College   2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General

Experience
Bank of America  June 2011 - November 2013
Bank of America  2011 - 2013
Homewood Suites by Hilton Hotel   November 2010 - May 2011

Skills
Custom, Spanish, Accounting, Auditing, Training, Microsoft Office, Adobe Professional, Sales, Research, Product Marketing

Education
Towson University   2011 — 2016
Bachelor's degree, International Relations

Experience
Extended Stay Canada   June 2013 - Present
Homewood Suites by Hilton Hotel   October 2012 - January 2013
Forzani Group  June 2008 - October 2012
Seneca College of Applied Arts and Technology  September 2008 - April 2010
City of Vaughan Hockey Association   September 2003 - April 2008

Skills
Hard Worker, Outgoing, Sabre, Sales, Retail, Merchandising, Customer Service, Sales Management, Trade Shows, Account Management, Ski, Inventory Management, Customer Satisfaction, Retail Sales, Forecasting, Sales Operations, Visual Merchandising, Marketing, Teamwork, Microsoft Office, PowerPoint, Microsoft Excel, Research, Time Management, Tourism, Leadership, Training

Education
Seneca College School of Tourism   2010 — 2012
Tourism and Travel - Tourism Services Specialization, Hospitality, Leisure/Buisness Travel, Cruising, Airlines. etc

Seneca College of Applied Arts and Technology   2008 — 2012
Liberal Arts, Travel and Tourism

Westmount Collegiate Institute   2004 — 2008
High School Diploma

Experience
Nike  January 2014 - Present
Tara Patrice Designs   August 2013 - Present
Holiday Inn Express  September 2012 - March 2013
Forever 21  2012 - 2013
SESAC  July 2009 - August 2012
Homewood Suites by Hilton Hotel   2008 - 2008

Skills
Visual Styling, Photoshop, Digital Photography, Cosmetology, Microsoft Office, Painting, Marketing, Event Planning

Education
Savannah College of Art and Design   2007 — 2011
Bachelor of Fine Arts (B.F.A.), Fashion Merchandising

Experience
Homewood Suites by Hilton Hotel   September 2013 - Present
Chick-fil-A  August 2008 - Present
Mercy House of Prayer   January 2012 - May 2013

Skills
Cashiering, Restaurant Management, Restaurants, Food Service, Food Preparation, Cooking, Customer Service, Phone Etiquette, Time Management, Event Planning, Leadership, Customer Satisfaction, Typing

Education
University of Arkansas-Fort Smith   2006 — 2008
History

Experience
Winegardner & Hammons  December 2013 - Present
Homewood Suites by Hilton Hotel   June 2013 - November 2013
Wyndham Vacation Ownership  November 2011 - June 2012
Best Gaming LLC   November 2010 - May 2011
Courtyard by Marriott  January 2009 - August 2010

Skills
Microsoft Office, Micros, FOSSE, Aloha, Mainframe, HotSOS, Property Management..., Customer Service, Hospitality Industry, Guest Service Management, Front Office, MICROS, Hospitality Management

Education
The Ohio State University   2007 — 2010
Bachelor's degree, Hospitality Administration/Management

Youngstown State University   2005 — 2007

Experience
Heartland Federal Credit Union  March 2015 - Present
Hampton Inn  September 2014 - July 2015
Homewood Suites by Hilton Hotel   2011 - September 2014
Hilton Garden Inn Chattanooga Downtown   October 2010 - July 2011
Hilton Garden Inn  October 2010 - July 2011
Fourpoints by Sheraton   March 2009 - October 2010
Hampton Inn and Suites  January 2003 - October 2008
Brandy Wein Management   May 2000 - February 2002
CWB Property Management  December 1997 - May 2000
Montgomery County Medical Society  February 1995 - November 1997

Skills
Accounts Receivable, Payroll, Auditing, Hotels, Accounts Payable, Journal Entries, Customer Service, Accounting, Management, Training, Internal Audit, Forecasting, Call Centers, OnQ, Tax, Budgets, Food & Beverage, Front Office

Education
Southwestern Christian College

Experience
Courtyard by Marriott  August 2014 - Present
Homewood Suites by Hilton Hotel   February 2011 - August 2014
Blockade Runner Beach Resort  April 2008 - December 2009
Coastal Carolina Recording   January 1999 - December 2009

Skills
Hospitality, Hospitality Industry, Food & Beverage, Hotel Management, Hotels, Front Office, Event Planning, Customer Service, Opera

Education
University of North Carolina at Wilmington   2013 — 2016

South Brunswick High School   1995 — 1996

Experience
Citi  August 2015 - Present
Missouri Department of Transportation  August 2013 - August 2015
KLTV  July 2012 - July 2013
Homewood Suites by Hilton Hotel   September 2011 - July 2012
KTVT-TV  April 2011 - August 2011
University of North Texas  May 2009 - May 2011

Skills
Television Production, Script Editing, Writing, Camera Operation, Teleprompter, Broadcast Television, Audio Mixing, Audio Editing, Adobe Creative Suite, Microsoft Office, Final Cut Pro, Avid Newscutter, Video Editing, Video Production, Photojournalism, Anchoring, Interviewing, Camera Operating, Event Planning, Radio Broadcasting, Blogging, Adobe Audition, Facebook, Interviews, Editing, Storytelling, Public Speaking, Customer Service

Education
Western Governors University   2014 — 2016
Bachelor’s Degree, Accounting, 3.2

University of North Texas   2008 — 2012
BA, Converged Broadcast Media, 3.25

Experience
SPEAK! Creative  January 2013 - Present
EB Graphic Design   May 2011 - Present
UTA  May 2010 - Present
Homewood Suites by Hilton Hotel   May 2011 - Present
SPEAK! Creative  2012 - 2013
Taekwondo University   January 2005 - December 2012
Michaels Arts and Crafts  November 2010 - January 2011
Cotton Patch Framery   May 2007 - February 2008

Skills
Adobe Creative Suite, Web Design, Freelance Design, Creative Direction, Copywriting, PowerPoint, Macintosh Applications, Mac OS X, Windows, Screenflow, InDesign, OS X, Illustrator

Education
The University of Memphis   2007 — 2012
Bachelor of Fine Arts (B.F.A.), Graphic Design

NorthWest Community College
B.A, Graphic Design

Experience
Hampton Inn by Hilton  April 2014 - Present
Best Buy  September 2012 - Present
Homewood Suites by Hilton Hotel   March 2013 - April 2014

Skills
Customer Service, Microsoft Office, Time Management, Retail, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Sales, Customer Satisfaction, Merchandising, Social Media, Retail Sales, Inventory Management, Visual Merchandising, Hospitality

Education
Salem State College   2011 — 2015

Edward M. Kennedy Academy for Health Careers   2009 — 2011

Experience
GM Financial  April 2013 - Present
Child Care  September 2008 - September 2011
Absolute Improvements   December 2004 - September 2008
Homewood Suites by Hilton Hotel   June 2004 - October 2004

Skills
Childcare, Teamwork, PowerPoint, Microsoft Office, Customer Service, Collections, Multi Tasking, Time Management, Conflict Resolution, Case Managment, Recruiting, Filing, Interviews, Organizational..., Microsoft Word, Child Development, Data Entry, Social Services

Education
Strayer University-North Carolina   2008 — 2012
Bachelors, Human Resource Management, 3.86

Strayer University-North Carolina   2008 — 2011
Associates in Business, Business Administration

Olympic High School   1999 — 2002
High School Diploma

Experience
Kforce Inc  May 2014 - Present
Homewood Suites by Hilton Hotel   October 2012 - August 2013
Tavistock Restaurants LLC  June 2011 - July 2012
Staybridge Suites Dallas Addison   December 2005 - June 2011
Bradford Homesuites   August 2001 - December 2005
US Army  August 1995 - August 1998

Skills
Hospitality, Team Building, Hospitality Management, Food, Revenue Analysis, Employee Relations, Front Office, Business Planning, Payroll, Hotel Management, Restaurant Management, OnQ, Accounts Payable, Opening Hotels, Accounts Receivable, Hotel Booking, Rooms Division, Property Management..., Pre-opening, Food, Customer Satisfaction, Management, Recruiting, Sales, Cable Television, Networking, Technical Recruiting, Hotels, Leadership, Talent Acquisition, Talent Management, Customer Service, QAM, Training, DOCSIS, VOD, Hospitality Industry, Digital Video, Contract Recruitment, Digital Cable, Technical Leadership, Food & Beverage, Budgets, Time Management, Hiring, Marketing, Human Resources, Team Leadership, Strategy

Education
University of Phoenix   2003 — 2008
MBA, Business Administration

Experience
Holiday Inn & Suites Orlando Universal   August 2014 - September 2015
Homewood Suites by Hilton Hotel   May 2013 - August 2014
Maitland Art and History Association  May 2013 - July 2013
Massage Envy  October 2011 - May 2013
Fringe Salon  February 2005 - October 2012

Skills
Event Planning, Marketing, Customer Service, Sales, Hotels, Event Management, Hospitality Management, Social Media Marketing, PowerPoint, Opera PMS, Social Networking, Highly detail oriented, Digital Media, Food & Beverage, Facebook, Front Office, Office Management, Logistics, Organization, Reservation, Office Administration, Management, Web Design, Microsoft Word, Microsoft Excel, Dreamweaver, C++, Millenium, Superior Computer Skills, Strategic Planning, Sale Pro Software, Envision Software, Convention Services, Wedding Planning, Catering Sales, Hotel Management, Meeting Planning, Corporate Meetings, Banquets, Parties, Food, OnQ, OnQ R&I, Social Media, Hospitality, Time Management, Microsoft Office, Hospitality Industry

Education
University of Central Florida   2007 — 2014
Bachelor's degree, Event Managment

Apopka High School   2003 — 2007

Experience
Homewood Suites by Hilton Hotel   May 2013 - Present
Advantage Sales and Marketing (Integrated Marketing Services)   January 2006 - Present
Drury Plaza North San Antonio   June 2012 - March 2013
Alamo Tees & Advertising  December 2011 - June 2012
Marriott Hotels, Intermountain Management   September 2007 - January 2012
Marriott Hotels  August 2005 - October 2007

Skills
Hotels, Hospitality Industry, Hospitality, Hotel Management, Sales, Advertising, Yield Management, Trade Shows, Leadership, Budgets, Management, Forecasting, Customer Service, Training, Customer Satisfaction, Revenue Analysis, Event Planning, Event Management, Meeting Planning, Hospitality Management, Certified Tourism...

Education
Marriott Sales Edge   2004 — 2004
none, Sales

Promus Hotels   1997 — 1997
none, General Manager

University of Houston-Downtown   1995 — 1996
Conrad N. Hilton College School- Hospitality Mangement

San Antonio College   1988 — 1990
Associates of Applied Science in Business Management, Business and Journalism

Experience
MediTract  August 2014 - Present
TractManager  May 2013 - August 2014
Homewood Suites by Hilton Hotel   August 2011 - August 2014
Wingate by Wyndham  January 2011 - September 2011
Chattanooga Choo Choo  February 2010 - January 2011

Skills
Multi-tasked, Accounting, Data Entry, Microsoft Office, Bloomberg Terminal, Supervisory Experience, Customer Service, Hospitality, Management, Microsoft Excel, Budgets, Time Management, Strategic Planning

Education
The University of Tennessee at Chattanooga   2007 — 2013
Bachelor of Science (B.S.), Finance

Experience
The Skirvin Hilton   February 2014 - Present
Kingsgate Marriott Conference Center   March 2012 - February 2014
Kingsgate Marriott Conference Center   March 2011 - March 2012
Homewood Suites by Hilton Hotel   March 2010 - March 2011

Skills
Certified Marriott..., Event Planning, Corporate Events, Customer Service, Customer Service..., Customer Service..., Computers, Catering, Sales

Education
University of Kentucky   2003 — 2007
Bachelor of Science (B.S.), Hospitality Management & Tourism

Experience
Hilton Garden Inn  July 2013 - Present
Homewood Suites by Hilton Hotel   July 2012 - July 2013
Hilton Garden Inn Riverhead NY   June 2008 - July 2012
Hilton Garden Inn Fort washington PA   July 2006 - June 2008
Candlewood Suites Clearwater   March 2001 - May 2006
Hilton Worldwide  February 1999 - March 2001
Various Hotel/restaurant and catering halls in NY and FL   January 1992 - January 1999

Skills
Hotels, Hotel Management, Hospitality Management, Revenue Analysis, Hospitality Industry, Hospitality, Yield Management, Pre-opening, Food & Beverage, Resorts, Catering, Front Office, OnQ, Banquets, Rooms Division, Opening Hotels, Hotel Administration, Food Safety, Team Building, Business Travel, Pre-opening experience, Event Management, Wedding Planning, Travel Management, Corporate Events, Food Service, Hotel Booking, Restaurants, Lodging, Micros, Property Management..., Leisure, Convention Services, Hiring, Customer Satisfaction, Income Statement, Budgets, Meeting Planning, Guest Service Management, Restaurant Management, Revenue Forecasting, Opera, Menu Development, Tourism, Banquet Operations, Fine Dining, Concierge Services, Sales, Wine, Culinary Skills

Education
Suffolk County Community College

Experience
Portland General Electric  April 2015 - Present
Williams-Sonoma, Inc.   September 2013 - April 2015
Modern Edge, Inc.   July 2014 - October 2014
Homewood Suites by Hilton Hotel   February 2012 - October 2013
Dutch Bros. Coffee  February 2009 - November 2011
Fashion Bug  May 2007 - February 2011

Skills
Customer Service, AutoCAD, SketchUp, Adobe Creative Suite, Time Management, Microsoft Office, Microsoft Word, PowerPoint, Hospitality, Microsoft Excel, Sales, Event Planning, Customer Satisfaction, Retail, Teamwork, Event Management, Social Media, Interior Design, Photoshop, InDesign, Illustrator, Sketching, Space Planning, Graphic Design

Education
The Art Institute of Portland   2012 — 2015
Bachelor of Arts (B.A.), Interior Design, Honor Roll

Wichita High School East   2002 — 2006
Diploma

Experience
Fan Experiences  January 2015 - Present
Fan Experiences  July 2014 - December 2014
Shel Marks PR and Events   May 2014 - December 2014
Universal Studios  February 2014 - August 2014
Homewood Suites by Hilton Hotel   May 2013 - August 2013
The Festival of Chocolate  April 2012 - January 2013
The Chic Boutique   February 2012 - January 2013
Vera Bradley  June 2011 - August 2011
The Museum Of Science and Industry  June 2006 - May 2010
The Salon at Victorian Village   May 2009 - August 2009

Skills
Microsoft Office, Adobe Software, Photoshop, Event Management, Visual Merchandising, Organization, Facebook, Event Planning, Social Media, Time Management, PowerPoint, Marketing, Customer Service, Microsoft Word, Volunteer Management, Leadership, Social Networking, Public Relations, Social Media Marketing, Fundraising, Hospitality Management, Microsoft Excel

Education
University of Central Florida   2010 — 2014
Bachelor of Science, Event Management, Hospitality Managment

2006-2010 C. Leon King High School   2006 — 2010

Experience
Holiday Inn Express  March 2015 - Present
Hotel Duval  August 2014 - April 2015
Holiday Inn  May 2013 - August 2014
Clean Ride Auto Care   June 2007 - April 2014
Hotel Duval  April 2012 - June 2013
Homewood Suites by Hilton Hotel   February 2010 - April 2012
Hotel Duval  August 2008 - February 2010
The Courtyard by Marriott  April 2004 - August 2007
Hampton Inn and Suites  March 2002 - April 2004
Eckerd Drugs  March 1999 - May 2002

Skills
Customer Service, Organization, Sound, Teamwork, Payroll, Training, Customer Satisfaction, Management, Recruiting, Hospitality, Human Resources, Inventory Control, Hospitality Management, Restaurants, Front Office, Hospitality Industry, Event Planning, Time Management, Inventory Management, Team Building, Data Entry, Employee Relations, Microsoft Word, PowerPoint, Pre-opening, Laundry, Hiring, Hotel Management, Hotels, Rooms Division, Guest Service Management

Education
Tallahassee Community College   2007 — 2009
Associate's degree, BUISNESS MANAGEMENT

Eckerds Pharmacy Technician Program   2000 — 2001
Certified, Pharmacy Technician/Assistant

Lake Weir High School   1990 — 1993
Diploma, General Studies

Experience
Del Condominium Rentals   July 2015 - Present
SpringHill Suites by Marriott  August 2013 - Present
DelSuites  June 2014 - July 2015
Homewood Suites by Hilton Hotel   July 2012 - January 2015
Delta Hotels  July 2011 - October 2011
Delta Hotels  March 2010 - October 2011

Skills
Hospitality, Hotels, Front Office, Teamwork, Customer Service, OnQ, Customer Satisfaction, Menu Development, Hospitality Management, Training, Opera, Creative Problem Solving, Solution Implementation, Tourism, Restaurants, Hospitality Industry

Education
Seneca College of Applied Arts and Technology   2009 — 2011
Hotel Management, Hospitality and Tourism

Experience
Homewood Suites by Hilton Hotel   March 2014 - Present
Hilton Garden Inn  July 2013 - March 2014
Scientific Research Corporation  November 2012 - July 2013
SpringHill Suites by Marriott  June 2012 - November 2012
Hilton Garden Inn  June 2011 - June 2012
Hilton Tucson East  June 2009 - January 2010
Cinemark  March 2006 - March 2008

Skills
Accounts Payable, Accounts Receivable, Management, Customer Service, Customer Satisfaction, Guest Service Management, Food & Beverage, Microsoft Office, OnQ, OnQ R&I, FOSSE, Hospitality Industry, Hospitality, Hotel Management, Pre-opening, MICROS

Education
University of Alabama in Huntsville   2011 — 2012
Bachelor of Science (BS), Accounting

University of Arizona   2007 — 2011
Economics

Experience
First Hospitality Group, Inc.   June 2014 - Present
My It Works   June 2013 - Present
Holiday Inn Hotel and Convention Center  March 2014 - June 2014
Marriott International  September 2012 - February 2014
Fairfield Inn & Suites Cedar Rapids, Iowa   March 2012 - September 2012
Country Inn & Suites By Carlson  September 2011 - March 2012
Travelink, American Express Travel  October 2007 - January 2010
Homewood Suites by Hilton Hotel   May 2006 - October 2007
Nashvile Sounds Baseball   May 2005 - August 2006
Cracker Barrel  August 2004 - May 2006

Skills
Microsoft Word, Customer Service, PowerPoint, Budgets, Event Planning, Certified Meeting and..., Sales, Management, Customer Satisfaction, Hospitality Management, Hospitality Industry, Revenue Analysis, Pre-opening, Restaurant Management, Resorts, Catering, Banquet Operations, Logistics Management, Sales Operations, Sales Management, Tourism, Tourism Management, Airline Reservations, Accredited Cruise..., Forecasting, Front Office, Hotels, Food & Beverage, Event Management, Hospitality, Hotel Management, Marketing, Trade Shows, Yield Management, Meeting Planning, Restaurants, Banquets, Rooms Division, Property Management..., MICROS, Team Building, Hotel Booking, Public Relations, Time Management, Food, New Business Development, Leadership, Training, Account Management, Guest Service Management

Education
Mconnell Travel and Hotel Hospitality and Management
Tourism and Travel Services Marketing Operations

Mt. Vernon High

University of Northern Iowa

Experience
Stanford Health Care  March 2015 - Present
UC Davis Health System  May 2014 - April 2015
Stanford Health Care  February 2013 - June 2014
AmerisourceBergen  October 2010 - February 2013
Wells Fargo  August 2009 - October 2010
Homewood Suites by Hilton Hotel   September 2005 - July 2009

Skills
Health Insurance, Customer Service, Microsoft Excel, Data Entry, PowerPoint, Microsoft Word, Microsoft Office, Healthcare Reimbursement, Medicare, Commercial Insurance, Cpr Certified, Health Education, Medicare Part D, Medicare Advantage, Medicare/Medicaid..., Non-profits, Public Health, Nonprofits, Training, Healthcare, Analysis, Purchasing Processes, Purchase Contracts, Customer Liason, MS Excel Pivot Tables, Adult CPR, Health Sciences, EMR, Epic Systems, CPR Certified, Data Analysis

Education
San Jose State University   2007 — 2010
Bachelor of Science (B.S.), Health Science/Public Health

Skyline College   2003 — 2006
Associate of Science (AS), Allied Health and Medical Assisting Services

Skyline College   2003 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
MLGW  June 2015 - Present
AppleOne Employment Services  June 2014 - May 2015
Core Ideas, LLC   2013 - 2015
ProTech  September 2013 - February 2014
Homewood Suites by Hilton Hotel   August 2008 - December 2008

Skills
Microsoft Office, PC Security and Repair, Network and Server..., SQL Commands to Update..., HTML to Develop and..., Customer Service

Education
The University of Memphis   2010 — 2013
Bachelors of Business Administration, Management Information Systems

Southwest Tennessee Community College   2006 — 2010
General Education, General Studies

Experience
USAA  2001 - Present
Homewood Suites by Hilton Hotel   June 2000 - February 2001

Skills
Property and Casualty..., Customer Service, Leadership, Sales, Call Centers, Budgets, Management, Team Building, Marketing, Training, Process Improvement, Microsoft Excel, Event Planning

Education
University of Phoenix-San Antonio Campus   2008 — 2008

Texas A&M University-Corpus Christi   1995 — 1998
Bachelor of Arts (BA), English Language and Literature/Letters

Experience
Homewood Suites by Hilton Hotel   July 2013 - October 2014
Hampton  May 2011 - June 2013
Thirsty Marlin   September 2008 - August 2009
Strachans Ice cream   June 2008 - August 2009

Skills
Management, Microsoft Office, Hospitality, Customer Service, Hospitality Management, Food & Beverage, Front Office, Hotels, Hospitality Industry, Property Management..., Event Management, OnQ, Guest Service Management, Time Management, Hotel Management, Rooms Division, Pre-opening

Education
Rosen College of Hospitality Management   2009 — 2013
Hospitality Administration/Management

University of Central Florida   2009 — 2013
current student, Hospitality Administration/Management

Experience
WDKY Fox 56  September 2013 - Present
WDKY Fox 56  October 2012 - September 2013
WDKY Fox 56  March 2012 - October 2012
Homewood Suites by Hilton Hotel   January 2012 - March 2012
Homewood Suites by Hilton Hotel   August 2011 - December 2011
Soho Beach House  June 2011 - December 2011

Skills
Event Planning, Marketing, Customer Service, Microsoft Excel, Event Management, Advertising, Microsoft Office, Online Marketing, Digital Marketing, Outlook, Social Media, Time Management, Marketing Strategy, Online Advertising, Media Planning, Email Marketing, New Media, Sales, Social Media Marketing, Marketing Communications, PowerPoint

Education
University of Kentucky   2007 — 2011
BBA, Marketing and Management

Experience
PCH Hotels & Resorts  December 2014 - Present
Homewood Suites by Hilton Hotel   July 2013 - December 2014
Hilton New Orleans/ St. Charles Avenue   2012 - July 2013
Hotel Capstone  2011 - 2011
Hilton  2010 - 2010

Skills
Hospitality, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Front Office, Sales, OnQ, Customer Service, Social Media, Time Management, Food & Beverage, Yield Management

Education
University of Alabama   2008 — 2012
Bachelor of Human and Environmental Sciences, Restaurant and Hospitality Management

Experience
Homewood Suites by Hilton Hotel   June 2014 - Present
Aramark - McKinley Village Lodge   May 2013 - September 2013
Aramark - McKinley Village Lodge   May 2012 - September 2012
Rosen Shingle Creek Resort   December 2011 - May 2012
E-Tour and Travel   October 2010 - December 2011
Holland America Line  May 2011 - September 2011

Skills
Resorts, Hotels, Tourism, Hospitality, Customer Service, Public Speaking, Hospitality Management, Guest Service, Windows, Microsoft Office, Springer Miller Systems, PowerPoint, Teamwork, Social Media, Team Building, English, Writing, Team Leadership, Coaching, Proposal Writing

Education
University of Central Florida   2007 — 2012
Bachelor of Science, Hospitality Management; Lodging Operations

Experience
The Walt Disney Company  February 2014 - Present
Walt Disney World  January 2012 - Present
The Biltmore Company  March 2011 - January 2012
CityMac  January 2011 - January 2012
UNC Asheville  January 2008 - November 2010
Homewood Suites by Hilton Hotel   March 2006 - July 2007

Skills
Analytics, Business Analytics, Revenue Management, Revenue Forecasting, Customer Service, Leadership, Marketing, Inventory Management, Sales, Retail, Marketing Strategy, Financial Forecasting, New Business Development, Sales Management, Product Development, Strategic Planning, Negotiation, Consumer Electronics, Technology, Hospitality Management, Web Design, Coding Languages

Education
University of North Carolina at Asheville   2007 — 2011
Bachelor of Science (B.S.), Economics

Charles D. Owen High School   2002 — 2006
High School Diploma

Experience
Homewood Suites by Hilton Hotel   March 2014 - Present
Hilton Worldwide  March 2013 - October 2013
Parking Company of America  March 2012 - October 2012
W Hotels  November 2010 - March 2012
Hotel ZaZa  July 2009 - November 2010
Hotel ZaZa  February 2007 - July 2009
Mauna Lani Bay Hotel   2004 - 2007
Mauna Lani Bay Hotel & Bungalows  2004 - 2007

Skills
Hospitality Management, Resorts, Food & Beverage, Hospitality, Hotels, Hospitality Industry, Hotel Management, Event Planning, Property Management..., Banquets, Customer Service, Budgets, Event Management, Pre-opening, Revenue Analysis, Rooms Division, Front Office, Micros, Restaurants, Tourism

Education
University of South Carolina-Columbia   1998 — 2003
Hotel, Restaurant, and Tourism Management

University of Hawaii at Manoa   2001 — 2002

Experience
Aquilent  January 2015 - Present
Hilton Garden Inn  June 2014 - January 2015
Homewood Suites by Hilton Hotel   December 2013 - June 2014
The Cheesecake Factory  January 2013 - December 2013
Observation Baltimore  September 2010 - May 2013

Education
University of Maryland University College   2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General

University of Maryland Baltimore County   2010 — 2014
Bachelor of Arts (B.A.), Psychology

Experience
PPD  October 2015 - Present
PPD  April 2014 - Present
Homewood Suites by Hilton Hotel   June 2011 - April 2014
New Hanover Regional Medical Center  January 2013 - August 2013

Education
University of North Carolina at Wilmington   2012 — 2013
Bachelors of Arts, Recreational Therapy

Experience
Hilton Worldwide  July 2015 - Present
Hilton Worldwide  February 2013 - July 2015
Hilton Worldwide  February 2010 - February 2013
Homewood Suites by Hilton Hotel   May 2009 - February 2010
Hilton Garden Inn  March 2007 - May 2009

Skills
Hospitality Industry, Instructor-led Training, Hotels, Hotel Management, Hospitality Management, Hospitality, Customer Service, Food & Beverage, Yield Management, Teamwork, Revenue Analysis, Event Planning, Pre-opening, Catering, Restaurants, Resorts

Education
South Dakota State University   1995 — 1999

Experience
Puget Sound ESD  2007 - June 2015
Homewood Suites by Hilton Hotel   2000 - 2007

Skills
Training, Interpersonal..., Microsoft Office, Budgets, Staff Development, Microsoft Word, Curriculum Design, Program Development, Curriculum Development, Accounting, Works well in a team, Work Well Independently, Non-profits, Micros, Leadership in a..., Flexibility, Multitasking Skills, Sage, GAAP

Education
University of Phoenix   2008 — 2010
Master of Education (M.Ed.), Curriculum and Instruction

University of Phoenix   2007 — 2008
Bachelor's degree, Criminal Justice/Safety Studies

South Seattle Community College   2004 — 2006
Associate of Arts (AA), Business Administration and Management, General

Experience
Boomerang Hotels   February 2014 - Present
Wingate by Wyndham  July 2012 - December 2013
Cedar Street Hospitality   June 2011 - June 2012
Bluegreen Corporation  September 2010 - November 2011
Homewood Suites by Hilton Hotel   August 2006 - September 2010

Skills
Sales, Hospitality Management, Hotel Management, Hospitality Industry, Revenue Analysis, Front Office, Hospitality, Resorts, Yield Management, Rooms Division, Food & Beverage, Revenue Management, Microsoft Office, Microsoft Excel, Microsoft Word, Information Technology, Customer Service, Hotels, Management, Customer Satisfaction, Budgets, Tourism

Education
The University of Memphis   1999 — 2006
Bachelor of Business Administration (BBA), Hospitality Administration/Management

Experience
Hampton Inn San Diego/Del Mar   March 2015 - Present
Hampton Inn San Diego/Del Mar   April 2013 - March 2015
Assist U2 Build, Inc   July 2011 - March 2013
JM Eagle  September 2009 - January 2011
Breast Health & Wellness Centers   September 2007 - September 2009
Homewood Suites by Hilton Hotel   April 2007 - August 2007
Kona Kai Resort Hotel   August 2005 - January 2007

Skills
Sales, New Business Development, Competitive Analysis, Strategic Planning, Marketing Communications, Marketing, Sales Management, Market Research, Product Development, Team Building, Marketing Strategy, Corporate Communications, Social Media Marketing, Management, Training, Social Media, Leadership, Customer Service, Business Development, Public Relations, Account Management, Budgets, Trade Shows, Project Management, Contract Negotiation, Sales Operations, Salesforce.com, Negotiation

Education
San Diego State University-California State University   1999 — 2004
Bachelor of Science, Communicative Disorders-Special Education

Experience
Courtyard by Marriott Athens Georgia   June 2015 - Present
Homewood Suites by Hilton Hotel   April 2011 - June 2015
Crowne Plaza Hartford CT   June 2009 - November 2010
Four Points by Sheraton  2008 - 2009
Radisson Hotel Cromwell   1992 - 1997

Skills
Front Office, Hotel Management, Revenue Analysis, Hospitality Industry, Hotels, Hospitality Management, OnQ, Hospitality, Food & Beverage, Resorts

Education
University of Massachusetts, Amherst   1978 — 1982
HRTA

Experience
Pacific Dental Services  December 2014 - Present
Sodexo  June 2012 - December 2014
Homewood Suites by Hilton Hotel   February 2011 - April 2012

Skills
Catering, Food Safety, Sustainability, Food, Hospitality, Hospitality Management, Customer Service, Banquets, Hotels, Microsoft Office, Time Management, Teamwork, Event Planning, Outlook, Employee Relations, ServSafe, Training

Education
San Diego State University-California State University   2008 — 2012

Experience
Maani Management Group, LLC   October 2014 - Present
Homewood Suites by Hilton Hotel   February 2014 - October 2014
KUJ of Blue Ash, LLC   July 2004 - December 2013

Skills
Hospitality, Hospitality Industry, Hotels, Hotel Management, Revenue Analysis, OnQ, Front Office, Hospitality Management, Resorts, Pre-opening, Budgets, Property Management..., Micros, Yield Management, Rooms Division, Accounting, Team Building, Operations Management, Food & Beverage, Opening Hotels, Lodging, Opera, Banquets, Sales

Education
Sinclair Community College   2011 — 2013
Associate of Science (A.S.), Accounting

Emmanuel Baptist High   1998 — 2001

Experience
Methodist Richardson Medical Center  July 2009 - May 2014
St. Joseph Regional Medical Center  January 2008 - June 2009
Homewood Suites by Hilton Hotel   May 2005 - December 2007

Skills
Nursing, ACLS, Acute Care, Patient Safety, Hospitals, Meditech, Healthcare, EMR, Medical Terminology, Registered Nurses, Medical-Surgical, Telemetry, IV

Education
University of Mary-Hardin Baylor   2011 — 2014
Master's Degree, Nursing, Family Nurse Practitioner

University of Mary Hardin-Baylor   2003 — 2007
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse

Experience
Legion Square Market   November 2012 - March 2013
The Pomegranate Inn   May 2012 - October 2012
SMCC Veterans Affairs   January 2011 - April 2012
McKernan Center at SMCC   October 2010 - December 2011
Homewood Suites by Hilton Hotel   May 2011 - August 2011
Frannie Peabody Center  March 2007 - August 2010
Rock Coast Personnel   September 2006 - February 2007
US Coast Guard Retired   1980 - 2002

Skills
Public Speaking, Event Planning, Customer Service, PowerPoint, Social Media, Microsoft Office, Hospitality, Social Networking, Outlook, Non-profits, Community Outreach, Microsoft Excel, Social Media Marketing, Teaching, Strategic Planning, Process Scheduler, Leadership, Photography, Food & Beverage, Teamwork, Management, Office Administration, Recruiting, Office Management

Education
Southern Maine Community College   2011 — 2012
Associate of Science (A.S.)

Southern Maine Community College   2010 — 2012
Associate of Applied Science

Experience
Homewood Suites by Hilton Hotel   January 2014 - March 2015
Hilton Garden Inn Toronto City Centre   January 2009 - July 2014
Delta Chelsea Hotel  April 2006 - August 2009
The Suites at One King West   June 2005 - February 2006
Four Seasons Hotel Toronto  December 2003 - June 2005

Skills
Customer Service, Fast Learner, Goal Oriented, Hospitality, Food & Beverage, Hotels, Revenue Analysis, Hospitality Industry, Training, Management, Hospitality Management, Front Office, Pre-opening, OnQ, Hotel Booking, Property Management..., Opening Hotels, Hotel Management, Rooms Division, Guest Service Management, Opera

Education
Southern Cross University   2002 — 2003
Master Desgree in Hospitality and International Tourism, Master in Hospitality and Intrernational Tourism

Universidad Anahuac   1991 — 1995
Bachelor in Tourism, Bachelo's in Tourism Administration

Experience
Interstate Hotels & Resorts  September 2014 - Present
Homewood Suites by Hilton Hotel   September 2010 - February 2012

Skills
Guest Service, OnQ, Hotels, Customer Service, Outlook, Customer Satisfaction, Hospitality, Hospitality Management, Front Office, Hotel Management, Revenue Analysis, Yield Management, Hiring, Revenue Forecasting, Rooms Division

Education
University of Massachusetts, Amherst   2007 — 2010
Bachelor in Science, Hospitality & Tourism

Experience
Team Sports Planet   November 2012 - Present
Homewood Suites by Hilton Hotel   June 2012 - November 2012
K-Mart Distribution   March 2011 - August 2011
H&R Block  2010 - 2011
YMCA  December 2008 - December 2010

Skills
Public Speaking, Microsoft Office, Customer Service, Writing, Works well in a team

Education
University of South Florida   2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
Watson Equity Financials LLC   December 2014 - Present
Denton ISD  August 2014 - November 2014
Homewood Suites by Hilton Hotel   March 2014 - May 2014
Hyatt Regency DFW  July 2012 - September 2012
University of North Texas  August 2011 - June 2012
Integrated Alliance  March 2012 - May 2012

Skills
Radio Broadcasting, Broadcast Television, Hardwork, Professional..., Customer Service, Customer Satisfaction

Education
Texas A &M University - Central Texas   2014 — 2015
Bachelor of Science in Liberal Studies - IP, Criminal Justice and English

University of North Texas   2011 — 2014
Bachelor of Arts (B.A.), English--Writing and Rhetoric

Experience
Homewood Suites by Hilton Hotel   May 2013 - August 2013
Barcelona Sporting Goods  September 2007 - August 2009

Skills
Hospitality Management, Hospitality, Customer Service, OnQ, Microsoft Office, Microsoft Excel, Hotels

Education
Texas A&M University   2011 — 2013
Bachelor of Science (B.S.), Tourism Management