InterContinental Hotels Group (IHG)
Industry: Company
DescriptionInterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. Customer service: 020 3349 9179 Headquarters: Denham CEO: Keith Barr Subsidiaries: Holiday Inn, InterContinental, Holiday Inn Express,
InterContinental Hotels Group (IHG) List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at InterContinental Hotels Group (IHG). You can filter them based on skills, years of employment, job, education, department, and prior employment.
InterContinental Hotels Group (IHG) Salaries. You can even request information on how much does InterContinental Hotels Group (IHG) pay if you want to. Learn about salaries, pros and cons of working for InterContinental Hotels Group (IHG) directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
850 InterContinental Hotels Group (IHG) employees in database. Find out everything there's to know about InterContinental Hotels Group (IHG) employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
InterContinental Hotels Group (IHG) Employees
American Express November 2006 - Present
American Express November 2010 - April 2013
InterContinental Hotels Group (IHG®) August 2005 - December 2011
InterContinental Hotels Group (IHG®) July 2005 - December 2011
American Express April 2010 - September 2010
American Express September 2008 - March 2010
American Express April 2008 - September 2008
Skills
Management, Leadership, Microsoft Excel, Microsoft Office, Analysis, Banking, Process Improvement, PowerPoint, Strategic Planning, Project Management, Finance, Financial Services
Education
University of Phoenix 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix 2010 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services
InterContinental Hotels Group (IHG®) August 2015 - Present
MAC Property Management February 2015 - August 2015
JWA Designs January 1996 - August 2015
InterContinental Hotels Group April 2013 - January 2015
Embassy Properties, Inc. August 2012 - April 2013
Skills
Space planning, Furniture, Sustainable Design, AutoCAD, SketchUp, Space-planning, Sustainability, Photoshop, Renovation, Architectural Drawings, Rendering, Illustrator, Sketching, Residential Design, Ergonomics, Fine Art, Residential Homes, Hand Drafting, Photography, Urban Design, Biophilic Design, Hand Rendering, Architectural Drafting, Custom Furniture Design, Cabinetry, Decorative Painting, Shipping/receiving, Sales Order Processing, Residential Architecture, Residential Resale, Appliance Refinishing, Countertops, Bathroom Remodeling, Kitchen Remodeling, Contract Management, Subcontracting, Business Networking, Furnishings, AutoCAD Architecture, Building Codes, Concept Design, Drawing, Architectural Design, HVAC, Preventive Maintenance, Maintenance & Repair, Revit, Construction, Space Planning, Art
Education
Central Missouri State University 2006 — 2011
BFA Interior Design functional, Interior Design, Cumulative: 2.95 GPA Major: 3.75 GPA
DeVry Institute of Technology
Associate of Applied Science in Electronics and Computer Technology, Computer Engineering Technology/Technician
InterContinental Hotels Group (IHG®) June 2015 - Present
Georgia Small Business Development Center August 2014 - December 2014
Refugee Resettlement and Immigration Services of Atlanta (RRISA) June 2014 - July 2014
TradeSecure, LLC January 2014 - May 2014
Art and Soul Pottery Studio May 2012 - March 2013
Private Tutor May 2012 - August 2012
Bank of North Georgia January 2011 - May 2011
Education
The University of Georgia 2011 — 2015
Bachelor of Business Administration (B.B.A.), Finance and International Business Co-Major
Riverwood International Charter School 2007 — 2011
Loews Hotels July 2014 - Present
Loews Hotels March 2015 - April 2015
Loews Hotels January 2015 - January 2015
InterContinental Hotels Group (IHG®) August 2012 - July 2014
Portfolio Hotels & Resorts September 2008 - June 2011
Sears Holdings Corporation October 2003 - September 2005
Skills
Hospitality, Hotels, Front Office, Opening Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Micros, Rooms Division, Financial Forecasting, Cash Flow Forecasting, Pre-opening, Yield Management, Property Management..., Resorts, Opera, Microsoft Excel, Revenue Analysis, Forecasting, Real Estate Financing, Pre-opening experience, HotSOS, Sales, Banquets, OnQ, Restaurants, Brand Management, Regression Analysis, Regression Testing, Regression Models, Numerical Analysis, Brand Development, Reservation, Management, Rooms Division..., Leadership, Hiring, Lodging, Hotel Administration, Hotel Booking, Food & Beverage, Guest Service Management, Restaurant Management, Convention Services, Fine Dining, Team Building, Operations Management, Strategic Planning, Budgets, Project Management
Education
University of Illinois at Chicago 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics, Graduate
Wyndham Vacation Ownership April 2015 - Present
Gran Bahia Principe Resort January 2013 - May 2014
Occidental Hotels & Resorts October 2011 - February 2013
Hyatt Hotels Corporation February 2010 - October 2011
InterContinental Hotels Group (IHG®) May 2003 - June 2008
InterContinental Hotels Group May 2003 - May 2006
InterContinental Hotels Group July 2001 - 2003
Hilton Worldwide February 1996 - March 2001
Skills
Customer Satisfaction, Training, Forecasting, Leadership, Cost Control, People Skills, Management, Hotels, Cleaning, Budgets, Housekeeping, Laundry, Time Management, Payroll, Hospitality Management, Revenue Analysis, Hospitality, Hospitality Industry, Hotel Management, Pre-opening
Education
Universidad Nacional Pedro Henríquez Ureña 1990 — 1994
InterContinental Hotels Group (IHG®) June 2015 - Present
Oracle June 2014 - May 2015
White Oak Partners August 2012 - April 2014
A2 Access May 2013 - August 2013
Timbervest May 2011 - June 2012
Education
University of North Carolina at Chapel Hill 2010 — 2014
Bachelor of Arts (B.A.), Management
Pace Academy 1997 — 2010
K-12
InterContinental Hotels Group (IHG®) July 2015 - Present
InterContinental Hotels Group (IHG®) June 2012 - June 2015
Huw Consultanting July 2008 - July 2009
Skills
SAS, R, Access, SPSS, SQL, Data Analysis, Statistics, Data Mining, Business Object, Teradata Data Warehouse, Tableau, APT, Multivariate Statistics, Analytical Modelling, VBA, Forecasting studio
Education
University of North Carolina at Chapel Hill 2011 — 2012
Master in Statisitcs, Mathematics and Statistics
SAS Trainning 2008 — 2008
SAS Programming
SAS Trainning 2008 — 2008
SAS Programming
SAS Trainning 2008 — 2008
SAS Programming
Postmates September 2015 - Present
Freelance January 2012 - May 2015
Grand Hyatt Washington September 2010 - November 2011
InterContinental Hotels Group (IHG®) March 2010 - September 2010
Courtyard by Marriott June 2009 - March 2010
Kimpton Hotels & Restaurants September 2009 - December 2009
Skills
Customer Service, Event Management, Event Planning, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Tourism, Sales, Social Media, Social Networking
Education
Temple University 2006 — 2010
Bachelor of Science, Tourism and Hospitality Management
InterContinental Hotels Group (IHG®) Strategic AnalyticsInterContinental Hotels Group
The Moza Collection Ltd. Co. August 2014 - Present
First Choice Loan Services, Inc. June 2012 - February 2014
Rio Tinto August 2011 - October 2011
Westpac Banking Corporation March 2011 - July 2011
Westpac Banking Corporation February 2010 - November 2010
Westpac Banking Corporation July 2008 - February 2010
Westpac Banking Corporation November 2007 - July 2008
Skills
Banking, Financial Risk, Credit, Risk Management, Commercial Banking, Relationship Management, Stakeholder Management, Portfolio Management, Credit Risk, Financial Services, Credit Analysis, Business Analysis, Refinance, Mortgage Lending, Loans, Sales, Finance, FHA, Analysis, Strategy, Customer Service, Mortgage Banking
Education
Performance Edge Systems 2010 — 2010
Certificate III in Financial Services
Kaplan Professional Australia 2009 — 2010
Post-Graduate Certificate, Applied Finance
Westpac Banking Corporation 2009 — 2009
Certificate in Business Lending Fundamentals
The University of Queensland 2003 — 2007
Bachelor of Applied Science (BASc)
Intercontinental Hotel Group March 2015 - Present
SapientNitro October 2014 - Present
InterContinental Hotels Group (IHG®) 2015 - 2015
Cbeyond August 2013 - October 2014
Cbeyond May 2013 - August 2013
Sciberus July 2012 - May 2013
Sciberus July 2007 - November 2012
XINNIX May 2006 - June 2007
Skills
Public Speaking, Web Design, Information Architecture, New Business Development, Team Building, PowerPoint, Microsoft Excel, User Experience, Training, Graphic Design, Usability, Web Project Management, User Interface Design, Leadership, Website Development, jQuery, User Interface, Wireframes, HTML, User Experience Design, JavaScript, Mobile Design, Storyboarding, User Flows, Rapid Prototyping, Functional..., Functional Requirements, Visio, Photoshop, Adobe Fireworks, Mobile Applications, User Research, Interaction Design, Persona, Usability Testing, Wire Framing, Flash, Adobe Creative Suite, User-centered Design, CSS, Requirements Gathering, Visual Design, Web Applications, OmniGraffle, HTML 5, Site Maps, Usability Engineering, Axure, Heuristic Evaluation, Information Design
Education
Spelman College 1996 — 2000
BS, Independent Study Graphic Design
TEKsystems April 2014 - June 2015
Artech Information Systems June 2013 - February 2014
MECH Recruiting; The Yellowstone Group February 2012 - June 2013
Enterprise Rent-A-Car December 2009 - February 2012
InterContinental Hotels Group (IHG®) October 2005 - May 2008
Marriott International June 2005 - August 2005
Skills
Talent Acquisition, Recruiting, Staffing Services, Employee Relations, Internet Recruiting, Customer Service, Administrative Support, Hospitality Industry, Administrative..., Management, Applicant Tracking..., Interviews, Human Resources
Education
University of Phoenix 2009 — 2011
MBA, Human Resources
University of Maryland Eastern Shore 2004 — 2008
BS, Hotel/Restaurant Management
InterContinental Hotels Group January 2014 - Present
InterContinental Hotels Group (IHG®) May 2012 - Present
IHG ANA Hotels Group Japan July 2010 - May 2012
InterContinental Hotels Group September 2008 - June 2010
InterContinental Hotels Group September 2006 - September 2006
InterContinental Hotels Group (IHG®) October 2002 - September 2006
CSA Solutions January 2002 - October 2002
Bass Hotels and Resorts October 1996 - September 1999
Bass Hotels & Resorts May 1992 - August 1996
Holiday Inn SeaTac April 1989 - September 1992
Skills
Leadership, Communication, Innovative Problem..., Strategic Account...
Education
Shorter College
Business Administration, Had a 3.5 avg while attending Shorter
InterContinental Hotels Group (IHG®) October 2014 - Present
THOR, Inc. October 2012 - September 2014
Travelport October 2012 - September 2014
Colorado Chautauqua Association January 2012 - October 2012
JQH Hotels August 2011 - January 2012
Independent Contractor April 2009 - July 2011
Inn and Spa at Loretto Hotel January 2008 - February 2009
Hyatt Regency November 2005 - October 2007
Intown Suites June 2005 - November 2005
Hearthside Extended Stay Studios March 2003 - April 2005
Skills
Budgeting, Outlook, Customer Satisfaction, Cold Calling, Proposal Writing, Budgets, Marketing, Negotiation, Sales, Advertising, Competitive Analysis, Public Relations, Customer Service, Hospitality, Contract Negotiation, Hotels, Online Advertising, Management, Strategic Planning, Business Planning, Trade Shows, Strategic Partnerships, Retail, Event Management, Salesforce.com, Tourism, Program Management, Marketing Strategy, Event Planning, Account Management, Pricing, Meeting Planning, Marketing Communications, Delphi, CRM databases, Revenue Analysis, Social Media Marketing, Online Marketing, Apollo GDS, Amadeus GDS, Worldspan GDS, Sabre GDS, Hospitality Industry, Corporate Events, Resorts, Hospitality Management, Business Travel, Market Planning, Travel Management, Business Development
Education
University of Nevada-Las Vegas - College of Business
Bachelor of Science, Business Administration; Business Marketing
University of Colorado Boulder
Boulder High School
InterContinental Hotels Group (IHG®) June 2015 - Present
Gap Inc./Old Navy March 2014 - Present
Hotel Indigo-Athens June 2014 - August 2014
University of Georgia August 2011 - December 2013
InterContinental Hotels Group May 2013 - August 2013
Urbanbella May 2006 - June 2012
LIDS Sports Group May 2011 - July 2011
Skills
Twitter, Facebook Fan Page..., Facebook, Social Media, Public Relations, Customer Service, Tumblr, Sales, YouTube, Google Docs, Instagram, Social Media Outreach, Time Management, Projects, Marketing Communications, WordPress, Event Planning, Microsoft Office
Education
The University of Georgia 2010 — 2014
B.A.J., Advertising
Westlake High School 2006 — 2010
InterContinental Hotels Group (IHG®) July 2015 - Present
360i May 2014 - July 2015
Moxie May 2012 - May 2014
WE Engauge May 2012 - November 2013
Moxie May 2012 - July 2013
Studiocom May 2012 - September 2012
Cumulus Media August 2011 - December 2011
UGA College of Veterinary Medicine May 2011 - June 2011
American Red Cross May 2011 - June 2011
UGA Office of Sustainability January 2011 - May 2011
Skills
Facebook, Social Media, Google Analytics, Integrated Marketing, Social Marketing, Digital Marketing, Public Relations, Google Adwords, Content Strategy, Email Marketing, Content Marketing, Editing, Press Releases, B2B Marketing Strategy, Social Media Measurement, Microsoft Office, SEO, Thought Leadership, Behavioral Research, Social Influencer..., Microsoft Excel, SPSS, Market Research, Social Network Analysis, Quantitative Research, Qualitative Research, Data Analysis, Web Analytics, Sitecatalyst, Adobe Test & Target
Education
The University of Georgia 2015 — 2017
Master of Business Administration (M.B.A.), Concentration: Business Analytics
The University of Georgia 2010 — 2012
Master of Arts (M.A.), Public Relations, Advertising, and Applied Communication, Cum Laude Graduate GPA: 3.72/4 GRE:1320/1600 (Writing 4/6, V:610 Q:710)
The University of Georgia
Master of Arts (MA), MBA (2017)
InterContinental Hotels Group (IHG®) May 2015 - Present
National Association of Asian American Professionals - Atlanta December 2013 - Present
ACT!ON Advertising and Marketing September 2014 - May 2015
YP August 2013 - August 2014
360i July 2012 - August 2013
360i May 2011 - June 2012
SaveMyServer.com December 2009 - May 2011
hibu (formerly Yellowbook) November 2007 - January 2009
Skills
Social Media, Digital Marketing, Time Management, Social Media Marketing, Media Planning, E-commerce, Sales, SEM, PPC, Teamwork, HTML, B2B, Adobe Creative Suite, Facebook, Google Analytics, Advertising, Online Advertising, Management
Education
The University of Tennessee at Chattanooga 2003 — 2007
BS, Marketing
InterContinental Hotels Group (IHG®) June 2015 - Present
Travelport 2014 - June 2015
Aspen Marketing Services April 2013 - September 2014
MDnetSolutions 2012 - April 2013
AdGroups.com January 2011 - September 2011
AdGroups.com September 2010 - December 2010
Omniblue Marketing March 2009 - July 2009
Skills
Microsoft Office, Visio, CMS, PowerPoint, Basecamp, Salesforce.com, Excel, Word, Event Planning, Customer Service, Advertising, Public Relations, Social Media, Retail, Social Media Marketing, Facebook, Writing, Research, Cold Calling, Marketing Communications, Social Networking, Marketing Strategy, Email Marketing, Marketing, Online Advertising, Digital Marketing, Digital Media, Teamwork, Administrative..., Customer Satisfaction, Microsoft Word, Microsoft Excel
Education
University of Maryland Eastern Shore 2005 — 2008
Bachelor, Business Administration - Mktg
InterContinental Hotels Group (IHG®) May 2015 - Present
Coca-Cola Enterprises August 2014 - March 2015
Coca-Cola Enterprises September 2012 - August 2014
Coca-Cola Enterprises October 2010 - September 2012
Coca-Cola Enterprises July 2009 - October 2010
Coca Cola Enterprises June 2007 - July 2009
Skills
Business Process, Access, IT Audit, Sarbanes-Oxley Act, Databases, Internal Controls, SAP, Sarbanes-Oxley, Internal Audit, SDLC, Auditing, Management, CISA, Process Improvement, Excel, Project Management, SQL, Team Leadership, SharePoint, Microsoft Excel, Risk Assessment, Information Technology, PowerPoint, Word, Tumblr, Wordpress, Java, Kronos, Lotus Notes, Microsoft Office, Social Media, Windows, AS400, Enterprise Risk..., Change Management, Governance, Risk Management, z/OS, Microsoft Technologies, Visio
Education
University of Georgia - Terry College of Business 2003 — 2007
BBA, Management Information Systems
InterContinental Hotels Group (IHG®) September 2015 - Present
Novelis April 2013 - September 2015
Public Relations Society of America, Georgia Chapter January 2014 - December 2014
Novelis April 2011 - April 2013
Solvay Pharmaceuticals April 2009 - October 2010
Solvay Pharmaceuticals September 2006 - April 2009
Solvay Pharmaceuticals, Inc. February 2005 - September 2006
Ford Motor Company April 2002 - February 2005
Cookerly Public Relations 2000 - 2002
Skills
Crisis Communications, Strategic Communications, Public Relations, Communication Training, Marketing Communications, Publications, Sponsorship, Change Management, Corporate Branding, Intranet, Community Engagement, Community Development, Employee Recognition, Corporate Citizenship, Media Relations, Internal Communications, Corporate Communications, Reputation Management, Communications Planning, Newsletters, Corporate Social..., Crisis Management, Publicity, Press Releases, Integrated Marketing, Message Development, Marketing, Public Affairs, Spokesperson, Event Planning, Brand Development, Social Media Marketing, Brand Management, Strategy, Speech Writing, Messaging, Social Media, Internal & External..., Strategic Planning, Writing, Leadership, Management, Event Management
Education
The University of Georgia 1997 — 2000
ABJ
University of Pittsburg - Semester at Sea
InterContinental Hotels Group (IHG®) May 2015 - Present
Edelman September 2014 - May 2015
Edelman November 2012 - August 2014
Edelman May 2012 - November 2012
3 Birds Marketing LLC September 2011 - April 2012
Spread PR May 2011 - October 2011
WCOM January 2011 - June 2011
HEELPRINT COMMUNICATIONS October 2010 - June 2011
Carrboro Commons August 2010 - December 2010
University Directories May 2010 - October 2010
Skills
Excel, Editing, Writing, Public Relations, Digital Marketing, Digital Strategy, Social Media Marketing, Social Media, Community Outreach, Online Advertising, Facebook, Advertising, Social Media Measurement, Blogging, Media Relations, Marketing, SEO, Creative Strategy, Microsoft Excel
Education
University of North Carolina at Chapel Hill 2008 — 2012
BA, Journalism and Mass Communication, History
InterContinental Hotels Group (IHG®) June 2015 - Present
InterContinental Hotels Group May 2014 - June 2015
Ecova September 2013 - May 2014
Ecova May 2011 - September 2013
First Option Mortgage June 2010 - March 2011
Skills
Financial Analysis, Energy, Financial Modeling, Natural Gas, Analysis, Forecasting, Data Analysis, Process Improvement, Budgets, Finance, Financial Reporting, Accounting, Microsoft Excel, Business Analysis, Energy Markets, Microsoft Access, Oracle Hyperion...
Education
The University of Georgia 2013 — 2015
Master of Business Administration (MBA)
The University of Georgia 2006 — 2010
Bachelor of Business Administration (BBA), Economics
InterContinental Hotels Group (IHG®) May 2015 - Present
Serow Signing Services 2011 - Present
Baymont Inn & Suites March 2015 - May 2015
Webster Bank 2011 - 2013
The Hartford 2009 - 2011
Hartford Life 2008 - 2009
Hartford Life 2007 - 2008
Jupe Boutique 2006 - 2006
John Hardy 2005 - 2006
Skills
Banking, Financial Analysis, Business Planning, Process Improvement, Customer Service, Coaching, Mortgage Lending, New Business Development, Sales Management, Mentoring, Loans, Cross Selling, Relationship Management, Professional Networking, Consumer Lending, Business Process, Acquisition Integration, Data Analysis, Business Networking, Management
Education
University of Hartford 2010 — 2011
Completed Some MBA Coursework
University of Pittsburgh 2003 — 2006
BSBA
Abington Friends School
InterContinental Hotels Group (IHG®) August 2015 - Present
Rite Aid June 2013 - Present
Pandora Yearbook August 2012 - May 2014
University of Georgia Housing December 2010 - July 2013
UGAzine September 2011 - April 2012
BLVD Magazine September 2010 - April 2011
Skills
Creative Writing, Creative Strategy, Social Media Marketing, Public Speaking, Teamwork, Editorial, Writing, Facebook, Blogging, Social Media
Education
The University of Georgia 2014 — 2015
Master of Arts (M.A.), Public Relations, Advertising, and Applied Communication
The University of Georgia 2012 — 2014
Writing Certificate, Professional, Business, Creative, and General Writing
The University of Georgia 2010 — 2014
Bachelor of Arts (B.A.), Advertising
InterContinental Hotels Group (IHG®) July 2015 - Present
ROOTS Music & Dance Academy March 2015 - Present
Four Points by Sheraton December 2013 - September 2014
Sheraton Nashville Downtown August 2013 - November 2013
Millennium Maxwell House Hotel March 2013 - August 2013
Aspen Meadows Resort June 2012 - March 2013
Sheraton Denver West October 2006 - June 2012
Skills
Conference Coordination, Sales Management, Meeting Planning, Reservation, Delphi, TIPS Certified, Communication Skills, Organization, Interpersonal Skill, Spanish-English, Leadership, Team-oriented, Highly Dedicated, Branding & Identity, Hospitality Management, Convention Services, Event Management, Hotels, Violin, Hotel Management, Sales, Marketing, Yield Management, Revenue Analysis, Property Management..., Food & Beverage, Operations Management, Sales Operations, Opera, Music Education, Music Theory, Music Industry, Music Performance, Fiddle, Musicians, Orchestral Music, Catering, Front Office
Education
University of Northern Colorado 1993 — 1996
Music Performance, Violin
InterContinental Hotels Group (IHG®) June 2013 - Present
Skills
Customer Service, Holidex, SalesPro, Opera, Sales Management, Navision, French, Spanish-speaking, German, Musicians, Computer Hardware, People-oriented, Software, Hospitality, Enjoy Challenges, Windows Server, Windows, Microsoft Office, Front Office, Hospitality Industry, Hospitality Management, Hotel Management, Microsoft Excel, Pre-opening, Tourism
Education
Universidad Dominicana O&M 2008 — 2012
Bachelor's degree, Computer Science
InterContinental Hotels Group (IHG®) August 2014 - Present
Hilton Hotels Worldwide April 2013 - August 2014
Richardson, TX Convention and Visitors Bureau October 2010 - October 2012
Millennium Hotels of New York City March 2010 - October 2010
Skills
Business Development, Catering, Contract Negotiation, Convention Services, Event Management, Events, Front Office, Fundraising, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Incentives, Leadership, Management, Marathon, Marketing Strategy, Meeting Planning, Program Management, Project Planning, Resorts, Restaurants, Revenue Analysis, Sales, Sales Management, Social Media, Strategy, Time Management, Tourism, Trade Shows, Training, Yield Management
Education
University of North Texas
Management
The Weather Channel January 2013 - June 2015
Wipro Technologies January 2011 - December 2012
Linksador, Inc January 2010 - December 2010
InterContinental Hotels Group April 2001 - December 2009
InterContinental Hotels Group (IHG®) 2004 - 2006
InterContinental Hotels Group (IHG®) 2004 - 2006
ADDITIONAL EXPERIENCE August 1977 - April 2001
Skills
Data Warehousing, ITIL, Enterprise Software, Data Modeling, Oracle, ETL, Software Development, Business Intelligence, SDLC, Databases, Business Analysis, Unix, Business Objects, IT Management, Microsoft SQL Server, Informatica, Data Integration, Erwin, Data Quality, Architectures, Performance Tuning, Management, Project Management, Integration, Vendor Management, Consulting, Software Project..., Architecture, Cloud Computing
Education
Cincinnati Technical College
work, Electrical Engineering Technology and Computer Science
University of Cincinnati
work, Information Processing Systems
InterContinental Hotels Group (IHG®) June 2015 - Present
Designs by Jacalyn 2004 - Present
Kelly's Irish Saloon February 2012 - Present
Universal Financial Group January 2003 - April 2004
YMCA of Metropolitan Chicago July 2000 - April 2004
Skills
Marketing Strategy, Marketing, Social Media Marketing, Microsoft Office, Social Networking, Customer Service, Social Media, Business Strategy, Entrepreneurship, Management, Market Research, Strategic Planning, Advertising, Marketing Communications, New Product Ideas, Product Development, Project Management, Graphic Design, Drawing, Painting, Photoshop, Photography, Nonprofits, Non-profit Volunteer, Marketing Copy, Print, Public Relations, Accounting, Digital Media, Idea Generation, Branding Ideas, Special Event, Events Coordination, Promotions, Promoters, Development Of..., E-commerce Optimization, Art, Visual Arts, Music Industry, Highly Organized &..., Logo Design, Product Design, Leadership, Friendly Personality, Integrity, Integrated Marketing, Hospitality Industry, Office Administration, Sales
Education
University of Illinois at Chicago 2011 — 2013
Bachelor of Business Administration (BBA), Marketing Management, Cum Laude - 3.8 GPA
InterContinental Hotels Group (IHG®) September 2015 - Present
InterContinental Hotels Group (IHG®) October 2012 - September 2015
InterContinental Hotels Group (IHG®) October 2010 - October 2012
InterContinental Hotels Group (IHG) April 2007 - October 2010
InterContinental Hotels Group (IHG) February 2006 - April 2007
The Crowne Plaza Atlanta Perimeter July 2005 - February 2006
The Smith House Hotel October 2000 - July 2005
Skills
Web Marketing, Revenue Analysis, Yield Management, Hospitality Management, Hotel Management, Food & Beverage, Resorts, Rooms Division, Pre-opening, Hospitality Industry, Hospitality, Banquets, Restaurants, Hotels, Budgets, Customer Satisfaction, Tourism, Hotel Booking, Business Development, E-commerce, Marketing Strategy, Micros, Property Management..., Leisure, Front Office
Education
University of North Georgia 2000 — 2004
BBA, Marketing
InterContinental Hotels Group (IHG®) September 2015 - Present
InterContinental Hotels Group February 2013 - Present
InterContinental Hotels Group May 2011 - February 2013
Gap Inc./Banana Republic May 2009 - April 2011
Ace Hardware Corporation October 2006 - December 2008
Lenscrafters March 2004 - October 2006
Jos. A. Bank Clothiers February 2002 - August 2005
Sears, Roebuck, and Co January 2000 - January 2002
Skills
Retail, Succession Planning, Employee Relations, Merchandising, Leadership Development, Performance Management, Visual Merchandising, Coaching, Inventory Management, Customer Service, Human Resources, Onboarding, Team Building, Recruiting, Talent Acquisition, Training, Loss Prevention, Talent Management, Sourcing, Strategic Planning, Project Management, Sales, Leadership, Employee Training, Analysis, Personnel Management, Hiring, Market Research, CRM, Customer Retention, Time Management, Organizational..., Employee Engagement
Education
University of Arizona
BA, Psychology
University of Phoenix
MA, Organizational Management
University of Phoenix
MBA, Business Administration and Management, General
InterContinental Hotels Group (IHG®) July 2015 - Present
IHG - InterContinental Hotels Group January 2015 - July 2015
InterContinental Hotels Group May 2012 - January 2015
InterContinental Hotels Group May 2010 - May 2012
self employed March 2009 - May 2010
Liz Lapidus PR August 2007 - March 2009
MS&L Group May 2006 - August 2007
Edelman June 2004 - May 2006
Skills
Media Relations, Public Relations, Digital Media, Event Management, Social Media, Corporate Communications, Management, Blogging, Publicity, Social Networking, CRM, Marketing, Strategic Planning
Education
University of Oregon 2000 — 2004
Journalism, Public Relations and English
Pendleton High School
InterContinental Hotels Group (IHG®) July 2015 - Present
Loews Hotels September 2013 - June 2015
Loews Hotels May 2012 - September 2013
New Umbria Baptist Church November 2010 - May 2013
Marriottt International December 2010 - April 2012
Loews Hotels September 2008 - December 2010
Skills
Customer Service, Hotels, Microsoft Word, Microsoft Office, Front Office, Property Management..., Community Outreach, Sales, Hospitality Management, Hospitality Industry, Event Management, Food & Beverage, Hospitality, Meeting Planning, Event Planning, Hotel Management, Revenue Analysis, Micros, Opera, Fundraising, Preaching, Public Speaking, Volunteer Management, Banquets, Budgets, Catering, Food, Leadership, Menu Development, Restaurants, Resorts, Social Networking, Pre-opening, Team Building, Time Management, Tourism, Training, Yield Management
Education
Temple University 1992 — 1995
Music Theory
The Premier Group February 2015 - Present
Four Seasons Hotels and Resorts February 2014 - June 2014
InterContinental Hotels Group (IHG®) February 2013 - September 2013
Tiffany & Company November 2012 - January 2013
The Driskill Hotel May 2009 - October 2012
Toyota Of Lewisville January 2006 - July 2007
Skills
Microsoft Office, Microsoft Word, Customer Service, English, Outlook, Photoshop, Public Speaking, Negotiation, Team Building, Management, Marketing, Data Entry, Marketing Strategy, nterfaced directly with..., Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Resorts, Event Management, Food, MICROS, Banquets, Revenue Analysis, Public Relations, Catering, Hotels, Tourism, Event Planning, Meeting Planning, Restaurants, Front Office, Sales, Social Media, Social Networking, Training, Customer Satisfaction, Rooms Division, Leadership, Hotel Booking, Hiring, Budgets, Corporate Events, Fine Dining, Property Management..., Restaurant Management, Opera, Convention Services, Time Management, Strategic Planning
Education
The University of Texas at Austin 2009 — 2013
Biology, Bachelors Degree
The University of Texas at Austin
Bachelor's degree, Biology/Biological Sciences, General
IHG March 2010 - Present
InterContinental Hotels Group (IHG®) December 2003 - Present
InterContinental Hotels Group January 2008 - August 2009
Candlewood Suites Columbus Airport December 2003 - May 2006
Embassy Suites San Diego Bay 1995 - 1998
Embassy Suites 1993 - 1994
Skills
Team Leadership, Revenue Forecasting, Staff Development, Sales Management, Management, Project Management, Customer Experience, Revenue Management, Quality Assurance, Hotel Management, Opening Hotels, Business Planning, Revenue Analysis, Customer Satisfaction, Event Management, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Sales, Yield Management
Education
The Ohio State University
Focus Pointe Global December 2014 - Present
Restaurants of America January 2012 - November 2014
InterContinental Hotels Group (IHG®) March 2008 - January 2012
Skills
Market Research Project..., Leadership, Focus Groups, Event Management, P&L Management, Confidentiality, Recruiting, Guest Service Management, Project Management, Food & Beverage, Restaurants, Hotels, Fine Dining, Customer Service, Customer Satisfaction, Restaurant Management, Inventory Management, Forecasting, Training, Problem Solving
Education
University of Phoenix 2004 — 2008
Bachelor's degree, Business Management
University of Phoenix
Bachelor of Science (B.S.), Business Management
Spelman College August 2013 - Present
InterContinental Hotels Group (IHG®) June 2015 - August 2015
Nestle Diversity Leadership Symposium 2015 - 2015
CNN June 2014 - August 2014
Spelman College 2012 - 2014
InterContinental Hotels Group June 2013 - August 2013
Reading, Phonics, Math, and More June 2010 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, Web Design, Troubleshooting, Networking
Education
Spelman College 2012 — 2016
Economics
Chamblee Charter High School 2008 — 2012
High School Diploma
InterContinental Hotels Group (IHG®) May 2015 - Present
Bacchanalia Restaurant,Bar and Lounge November 2014 - May 2015
Ray's Restaurants October 2009 - November 2014
Pinnacle Medsource February 2009 - October 2009
Skills
Customer Service, Sales, Hospitality, Event Planning, Microsoft Office, Social Media, Inventory Management, Leadership, Social Networking, Microsoft Excel, Management, Restaurants, Public Relations, Marketing Strategy, Budgets, Event Management, Account Management, New Business Development
Education
The University of Georgia 2001 — 2005
Bachelor's Degree, International Relations and Affairs
InterContinental Hotels Group (IHG®) September 2015 - Present
PepsiCo June 2013 - Present
Pepsico (Tropicana Beverages) January 2011 - May 2013
Anheuser-Busch InBev February 1999 - August 2010
Anheuser-Busch Inc. February 1999 - August 2010
Anheuser-Busch Companies February 1999 - August 2010
Anheuser-Busch International Inc. February 1999 - August 2010
Fleishman-Hillard January 1994 - February 1999
Skills
Media Relations, Marketing Communications, Strategic Communications, Digital Marketing, Integrated Marketing, Social Media Marketing, Social Media, Marketing, Crisis Communications, Advertising, Strategy, Public Relations, Brand Management, Blogging, Strategic Planning, Corporate Communications, Sponsorship, Entrepreneurship, Publicity, Brand Awareness, Digital Strategy, Marketing Strategy, Internal Communications, Leadership, Management, Facebook
Education
UCLA
BS, Sociology with emphasis in Business
Uc
Bachelor of Arts (B.A.), Sociology
InterContinental Hotels Group (IHG®) August 2015 - Present
Highgate Hotels November 2013 - July 2015
Millennium & Copthorne Hotels April 2013 - November 2013
The Ritz-Carlton Hotel Company LLC April 2011 - April 2013
Marriott International January 2010 - April 2013
Proviso Leyden Council for Community Action 2009 - 2009
Sheraton Nashville Downtown 2007 - 2008
Gaylord Opryland Resort & Convention Center 2005 - 2007
Skills
Community Events..., Program Coordination, Individual Development..., Certified Trainer, Staff Recruitment and..., Operating Procedures..., Communication/Presentati..., Project Management, Business Process..., Customer Retention, Customer Service, Hospitality Management, Training, Hotels, Front Office, Recruiting, Meeting Planning, Resorts, Leadership, Management, Hospitality, Catering, Hospitality Industry, Time Management, Food & Beverage, Operations Management, Customer Satisfaction, Employee Training, Hotel Management, Pre-opening, Restaurants, MICROS, Banquets, Property Management..., Rooms Division, Tourism
Education
Tennessee State University 2004 — 2008
B.S., Psychology
Proviso West High School
InterContinental Hotels Group (IHG®) September 2013 - Present
Skills
Hospitality, Customer Service, Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Resorts, Food & Beverage, Front Office, Sales, Customer Satisfaction, Revenue Analysis
Education
Trident Technical College
Aramark June 2012 - Present
American Cruise Lines January 2010 - June 2012
InterContinental Hotels Group (IHG®) January 2009 - January 2010
Hilton Hotels & Resorts March 2005 - January 2009
Skills
Restaurants, Culinary Skills, Restaurant Management, Chef, Catering, menu builder, food creativity, food cost, Food Service Sanitation, Wine Education, Banquets, Food Preparation, Food Quality, Resorts, Hospitality Management, Food & Beverage, Food Safety, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Coaching, Budgets, Team Building, Hotels, Leadership, PowerPoint, Quality Control, Quality Assurance, Quality Management, Human Resources, Risk Management, Menu Development, Recipes, Sanitation, Hospitality, Fine Dining, Cooking
Education
Universidad del Turabo 2003 — 2005
culinary arts, Culinary Arts/Chef Training, 3.89
manuela toro morice 2001 — 2003
general
RLJ Lodging Trust August 2007 - Present
InterContinental Hotels Group (IHG®) September 2001 - July 2007
PricewaterhouseCoopers May 1998 - June 2001
Skills
Hospitality Industry, Hospitality, Hotels, Strategic Planning, Resorts, Contract Negotiation, Real Estate Development, Budgets, Hospitality Management, Hotel Management
Education
University of South Florida 1996 — 1998
Master of Arts (M.A.), Business Economcs
Florida State University 1991 — 1994
Bachelor of Science (B.S.), Economics
InterContinental Hotels Group (IHG®) August 2015 - Present
Tiv Energy Co. April 2010 - July 2011
Skills
Operations Research, Microsoft Excel, C++, MS Project, Statistics, Arena Simulation..., Matlab, Teamwork, Microsoft Word, Industrial Engineering, PowerPoint, English, Access, Research, Simulations, Java, Microsoft Project, Microsoft Office, Minitab, Lingo, LaTeX, Engineering, AutoCAD, Linear Programming, CPLEX, SPSS, Quality Assurance, SolidWorks, revenue management, Data Analysis, SQL, PL/SQL, HTML, CSS, JavaScript
Education
SUNY at Buffalo 2013 — 2015
Master of Science (MSc), Industrial Engineering
State University of New York at Buffalo 2013 — 2014
Master of Science (MS), Industrial Engineering, A
K.N.Toosi University of Technology 2007 — 2011
Bachelor of Science (BSc), Industrial Engineering
William Sonoma INC August 2015 - Present
Catholic Social Services 2010 - 2011
United Nations November 2003 - November 2007
United Nations May 2002 - October 2003
United Nations April 2001 - April 2002
InterContinental Hotels Group (IHG®) November 2000 - March 2001
Skills
Case Management, Crisis Intervention, Social Services
Education
Sinclair Community College 2009 — 2011
Associate’s Degree, Radiologic Technology/Science - Radiographer
Sematat Secondary School Asmara Eritrea 1996-200 1996 — 2000
Associate of Science (A.S.), Social Sciences
Southern New Hampshire University
Bachelor’s Degree, Psychology child and Adolescent Development
Dutch Touch Design 1998 - Present
Cmm Global 2000 - 2008
Petrovlis Chemicals 1986 - 1990
Sonesta Hotels 1985 - 1985
InterContinental Hotels Group (IHG®) 1984 - 1984
Skills
Interior Design, Fashion
Education
Inlingua, Gent Belgium
International languages. Hostess. Event Planning
St. Mary's University
Interior Design
TempStaff November 2011 - Present
Arrow Distribution February 2004 - November 2011
InterContinental Hotels Group (IHG®) July 1995 - February 2004
Skills
Recruiting, Staffing Services, Talent Acquisition, Temporary Staffing, Employee Relations, Marketing, Temporary Placement, Training, Human Resources, Applicant Tracking..., Interviews, Internet Recruiting, Job Fairs, College Recruiting, Technical Recruiting, New Business Development, Microsoft Excel, Onboarding, Customer Service, Resume Writing, Sourcing, Contract Recruitment
Education
University of Southern Mississippi 1985 — 1989
BS, Hotel Restaurant Management/Tourism
Professional Tax Service January 1991 - Present
Professional Tax & Insurance January 2015 - April 2015
Robertson Tax & Accounting January 1985 - June 2008
InterContinental Hotels Group (IHG®) June 2005 - October 2005
Skills
Bookkeeping, Tax Preparation, Journal Entries, General Ledger, Tax Returns, QuickBooks, Payroll Taxes, Accounts Payable, Income Tax, Accounts Receivable, Account Reconciliation, Sales Tax, Peachtree, Bank Reconciliation, Public Speaking
Education
Mansfield Business College 1993 — 1994
Associate's degree, Administrative Assistant and Secretarial Science, General
Trident Technical College 1986 — 1988
Associate's degree, Business Administration and Management, General
InterContinental Hotels Group (IHG®) May 2015 - Present
IHG - InterContinental Hotels Group September 2014 - Present
Porter Novelli May 2014 - August 2014
Creative Consultants September 2013 - May 2014
UGA IABC August 2013 - May 2014
Ramsey Student Center May 2012 - May 2014
PHD September 2013 - March 2014
InterContinental Hotels Group May 2013 - August 2013
Grady College of Journalism and Mass Communication August 2011 - May 2013
Community Boutique January 2012 - May 2012
Skills
Event Planning, Internal Communications, Microsoft Office, Adobe InDesign, Adobe Photoshop, Skype, Google Voice, Social Media, Editing, Tumblr, Press Releases, Public Relations, Corporate Communications, Research, Facebook, Market Research, Presenting to Clients, SPSS, Radian6, CisionPoint, Compete.com, Photoshop, Blogging, InDesign, Social Networking
Education
The University of Georgia 2010 — 2014
Bachelor of Arts (B.A.), Public Relations/Image Management
Alan C. Pope High School 2006 — 2010
College Prep with Honors
Loews Hotels May 2015 - Present
St Regis Washington Dc February 2013 - Present
Marriott International January 2012 - January 2013
The Ritz-Carlton Hotel Company, L.L.C. May 2010 - December 2011
InterContinental Hotels Group (IHG®) March 2008 - March 2010
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Revenue Analysis, Yield Management, Rooms Division, Hotels
Education
University of Delaware
Bachelor’s Degree, Hospitality Administration/Management
InterContinental Hotels Group (IHG®) August 2015 - Present
UGA Athletic Department August 2013 - Present
IHG May 2014 - August 2014
IMG August 2013 - March 2014
Atlanta Braves March 2013 - October 2013
USTA May 2011 - August 2011
PGA TOUR Superstore March 2010 - July 2011
Skills
Social Media, Social Networking, Microsoft Office, Event Planning, PowerPoint, Public Speaking, Customer Service, Microsoft Word, Facebook, Microsoft Excel, Time Management, Social Media Marketing, Event Management
Education
The University of Georgia 2011 — 2015
Bachelor of Science Education, Sports Management
Greater Atlanta Christian School 2007 — 2011
InterContinental Hotels Group (IHG®) February 2014 - August 2015
The Clarke Group January 2008 - January 2015
General Electric (GE) January 2011 - February 2014
General Electric (GE) February 2010 - January 2011
Trinity Health January 2009 - December 2010
Georgia Technology Authority May 2007 - November 2008
The REIA Corporation January 2001 - April 2006
Skills
Program Management, Strategic Planning, Budgeting, Forecasting, Budgets, Cross-functional Team..., Smart Grid, Distribution Automation, Agile Methodologies, Published Author, Systems Engineering, Power Distribution, Business Analysis, SDLC, Change Management, Integration, Project Planning, Strategy, Project Management, Business Strategy, Management, IT Strategy, Project Portfolio..., Process Improvement, Team Management, Governance, Business Process..., Vendor Management, Business Process, PMO, Software Development, Security, Business Intelligence, Consulting, Analysis, Process Engineering, Enterprise Software, Outsourcing, PMP, Six Sigma, Information Technology, IT Management, CRM, Software Project..., Executive Management, Training, Coaching, Networking, Team Leadership, Software Documentation
Education
University of Georgia - Terry College of Business
MBA, Business Admin
University of Nebraska-Lincoln
Communcations
Wayne State University
BA, Computer Science
InterContinental Hotels Group (IHG®) March 2013 - Present
InterContinental Hotels Group January 2012 - March 2013
IHG March 2003 - February 2012
Six Continents Hotels October 1998 - February 2003
Bass Hotels and Resorts May 1997 - October 1998
Bass Hotels and Resorts March 1996 - April 1997
Holiday Inn Worldwide August 1993 - February 1996
Holiday Inn Worldwide February 1992 - July 1993
Boyd Gaming September 1990 - January 1992
Craigendarroch Hotel and Country Club April 1988 - September 1988
Skills
Project Management, Organic Search, Revenue Analysis, Yield Management, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Hotel Booking, Tourism, Budgets, Market Planning, Catering, Pricing Strategy, E-commerce, Restaurants, Property Management..., Online Travel, Guest Service Management, Customer Service, Pricing, Fine Dining, Rooms Division, Meeting Planning
Education
UCLA Anderson School of Management 1999 — 2000
Entrepreneurial Studies
University of Nevada-Las Vegas 1989 — 1991
Bachelor of Science, Hospitality Management
Southern Alberta Institute of Technology 1987 — 1989
Hotel and Restaurant Administration
Chicago House and Social Service Agency June 2013 - Present
InterContinental Hotels Group (IHG®) June 2013 - May 2015
Skills
Social Media Marketing, Social Networking, Event Planning, Public Speaking, Marketing Communications, Event Management, Marketing Strategy, Public Relations, Leadership, Nonprofits, Program Management, Social Media, Training
Education
University of Phoenix 2013 — 2015
Bachelor of Applied Science (BASc), Psychology
InterContinental Hotels Group (IHG®) January 2015 - Present
University of the Incarnate Word® January 2015 - Present
University of the Incarnate Word® July 2014 - Present
Broner24 June 2010 - Present
Gold's Gym September 2013 - June 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Fitness, Sports, CPR Certified, Public Speaking, Coaching, Athletics, Wellness, Fitness Training, Teaching, Health Education, Personal Training, Strength Training, Nutrition, Customer Service
Education
The University of Texas at San Antonio 2012 — 2014
Kinesiology, Exercise Science
ABM Industries December 2011 - Present
CxGBS - Commissioning and Green Building Solutions March 2009 - November 2011
InterContinental Hotels Group (IHG®) July 2008 - April 2009
Blumberg Family Jewish Community Services of Dothan September 2008 - November 2008
Group Travel Consultants January 2008 - May 2008
Student Government Association, University of Central Florida August 2005 - December 2007
Skills
Proposal Writing, Qvidian, Content Management, Event Planning, Marketing Communications, Program Management, Public Relations, Event Management, Marketing, Project Management, Marketing Strategy, Social Media Marketing, Microsoft Office, Team Leadership, Budgets, Marketo, Contract Negotiation, Social Networking, Leadership, Account Management, Social Media, Public Speaking, Sales, Customer Service, Salesforce.com, Strategic Planning, PowerPoint, Outlook, Team Building, New Business Development, Project Planning, LEED, Fundraising, Microsoft Excel, Microsoft Word, Management, Email Marketing, Market Research, Training, Negotiation, Business Development, Marketing Research, Contract Management, Online Advertising, CRM, Customer Satisfaction, Lead Generation, Trade Shows, B2B, Strategy
Education
University of Central Florida 2003 — 2007
B.A., Organizational Communications/Marketing
Red Roof Plus Miami September 2012 - Present
Sole On The Ocean August 2011 - September 2012
Clevelander Hotel April 2009 - June 2011
Hotel Victor South Beach - Hyatt Hotels April 2007 - November 2008
Hotel El Convento February 2006 - January 2007
Wyndham Condado Plaza March 2005 - February 2006
InterContinental Hotels Group (IHG®) 2004 - 2005
Wyndham Miami Airport August 2003 - June 2004
Summerfield Suites by Wyndham - Miami Airport June 2001 - June 2004
Wyndham International July 1998 - May 2001
Skills
Resorts, Revenue Analysis, Hospitality, Hotels, Hospitality Industry, Hotel Management, Leisure, Budgets, Hospitality Management, Pre-opening, Catering, Front Office, Rooms Division, Food & Beverage, Tourism, Yield Management, Sales, Marketing, Team Building, Event Management, Property Management..., Leadership, Management, Restaurants, Lodging, Micros, Hotel Booking, Convention Services, Meeting Planning, Banquets, OnQ, Restaurant Management, Corporate Events, Opening Hotels, Pricing, Guest Service Management, Customer Service, Trade Shows, Opera, Revenue Forecasting, Concierge Services, Menu Development, Food, Fine Dining, Pre-opening experience, Online Travel, Incentives, Banquet Operations, Destination Marketing
Education
Red Roof Inn Continuing Education Program - 2014 2014 — 2014
Red Roof Inn Continuing Education Program - 2013 2013 — 2013
Sales & Marketing Continuing Education Program, Sales & Marketing, 100%
Universidad del Sagrado Corazón 1984 — 1993
BBA, Business Administration/ Hotel MGT - Santurce, Puerto Rico
InterContinental Hotels Group (IHG®) June 2015 - Present
Eric Mower + Associates September 2013 - May 2015
Eric Mower and Associates August 2011 - September 2013
Eric Mower + Associates August 2006 - August 2011
Eric Mower + Associates August 2001 - August 2006
Austin Kelley Advertising 2000 - 2001
Skills
Integrated Marketing, Advertising, Digital Marketing, Interactive Marketing, Social Media Marketing, Creative Strategy, Direct Marketing, Marketing, Direct Mail, Relationship Marketing, Mobile Marketing, Media Planning, Interactive Advertising, Marketing Communications, Strategy
Education
University of Michigan 1996 — 2000
BA, Psychology
InterContinental Hotels Group (IHG®) July 2013 - July 2015
InterContinental Hotels Group (IHG®) January 2011 - July 2013
InterContinental Hotels Group (IHG®) August 2008 - January 2011
Trimont Real Estate Advisors February 2007 - August 2008
InterContinental Hotels Group (IHG®) July 2004 - October 2005
InterContinental Hotels Group (IHG®) January 2004 - June 2004
InterContinental Hotels Group (IHG®) July 2001 - February 2003
InterContinental Hotels Group (IHG®) May 1999 - June 2001
Holiday Inn Crabtree June 1998 - April 1999
Associated Global Systems July 1996 - June 1998
Skills
Hospitality, Teamwork, Hospitality Management, Distributed Team..., Property Management..., Strategic Planning, Salesforce.com, Business Objects, Microsoft Office, Visio, Stakeholder Management, Data Stewardship, Customer Satisfaction, Project Coordination, Franchise Sales, Sales Operations
Education
University of North Carolina at Greensboro
BS, Leisure Services and Tourism Management
InterContinental Hotels Group (IHG®) May 2015 - Present
Hostwall, LLC August 2014 - Present
Exclusive Ballooning September 2013 - June 2014
Horizon Media April 2013 - September 2013
Razorfish August 2011 - February 2013
Razorfish March 2010 - August 2011
Skills
SEM, New Media, Client Development, Market Research, Data Analysis, Competitive Analysis, Integrated Marketing, Consumer Insight, Digital Strategy, Digital Marketing, Marketing, Digital Media, Public Relations, Web Analytics, Media Planning, Business Strategy, Mobile Marketing, Management, Creative Direction, Online Advertising, Email Marketing, Social Media Marketing
Education
The University of Georgia 2007 — 2009
Bachelor of Arts in Journalism, Public Relations, New Media, Speech Communication
Interstate Hotels & Resorts July 2015 - Present
A Touch of Class January 2005 - Present
InterContinental Hotels Group (IHG®) May 2014 - July 2015
Crowne Plaza® Hotels & Resorts August 2007 - April 2009
Concord Hospitality Enterprises April 2005 - August 2007
Skills
Meeting Planning, Event Management, Hospitality, Trade Shows, Hotels, Hospitality Industry, Hospitality Management, Corporate Events, Tourism, Marketing Strategy, Event Planning, Marketing, Food & Beverage, Sales, Catering, Hotel Management, Resorts, Revenue Analysis
Education
University of South Carolina Upstate 1993 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, 3.5
University of South Carolina Upstate
InterContinental Hotels Group (IHG®) September 2015 - Present
IHG 2009 - Present
InterContinental Hotels Group March 2009 - August 2015
Delta Air Lines 2005 - 2009
Skills
Business Travel, Account Management, Customer Service, Revenue Analysis, Hospitality Industry, International Sales, Travel Management, Hotels, Marketing Strategy, Sabre, Strategy, Yield Management, Hospitality, Hotel Management, Sales, Tourism, Hospitality Management, Resorts, Contract Negotiation, Key Account Management, Business Strategy, Airlines, Pricing, Travel Technology, Online Travel, Sales Management, Forecasting, Business Development, Strategic Planning, Leisure
Education
State University of New York at Albany 1977 — 1979
Bachelor's Degree, Business Administration and Management, General, 3.3
University of Delaware 1975 — 1977
Transferred after Sophmore year, Business Administration and Management, General, 3.0
Oracle July 2015 - Present
InterContinental Hotels Group (IHG®) August 2010 - July 2015
Skills
Hospitality, Food & Beverage, Hospitality Management, Hotels, Hospitality Industry, Budgets, Management, Opening Hotels
Education
University of Pittsburgh 1995 — 1999
Bachelor's degree
Fireplace Products International April 2012 - Present
InterContinental Hotels Group (IHG®) July 2014 - September 2015
EVEN Hotels May 2014 - September 2015
Plow & Hearth June 2009 - November 2014
Plow and Hearth May 2009 - November 2014
Montgomery County Public Schools June 2011 - August 2011
Skills
Retail, Customer Service, Customer Satisfaction, Merchandising, Inventory Management, Microsoft Word
Education
Southern New Hampshire University
InterContinental Hotels Group (IHG®) June 2015 - Present
The Partnership March 2014 - June 2015
The Partnership January 2014 - March 2014
Fuseideas August 2013 - November 2013
Glenmore Advisors LLC October 2011 - July 2013
U.S. Senate Committee on Health, Education, Labor and Pensions through Senator Richard Burr’s office June 2010 - July 2010
Gold Events Management June 2009 - August 2009
The Piedmont Environmental Council June 2008 - August 2008
Senator Elizabeth Dole May 2007 - May 2007
Skills
Investments, Marketing, Management, Hedge Funds, Asset Management
Education
Sewanee-The University of the South 2007 — 2011
B.A., Economics
Episcopal High School 2003 — 2007
InterContinental Hotels Group (IHG®) April 2015 - Present
Texas Star Security January 2008 - April 2015
Culpepper and Associates Security Services July 2009 - March 2012
Transcor America L.L.C. July 2001 - July 2007
US Army June 1980 - July 1995
Skills
Customer Service, Outlook, Microsoft Word, PowerPoint, Criminal Justice, Training, Physical Security, Security
Education
Texas State University-San Marcos 1998 — 2000
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Temple College 1997 — 1998
Associate of Science (A.S.), Criminal Justice, 3.8
InterContinental Hotels Group (IHG®) July 2014 - Present
InterContinental Hotels Group January 2012 - June 2014
Arby's Restaurant Group June 2004 - October 2011
Arby's Franchise Association June 2004 - April 2007
Arby's Franchise Association November 2002 - June 2004
Blimpie International April 2002 - November 2002
MediaCom May 2000 - April 2002
Varsitybooks.com March 1999 - April 2000
University of Georgia November 1999 - March 2000
Carroll White Advertising June 1999 - August 1999
Skills
Digital Media, Marketing, Media Planning, Integrated Marketing, Digital Marketing, Marketing Communications, Market Planning, Advertising, Digital Strategy, Marketing Strategy, Online Advertising, Sales, Management
Education
University of Georgia - Terry College of Business 1996 — 2000
BBA
InterContinental Hotels Group (IHG®) May 2015 - Present
What's Up Interactive August 2011 - April 2015
Cox Media Group April 2009 - July 2011
Cox Media Group April 2007 - April 2009
Cox Media Group January 2006 - April 2007
Cox Media Group July 2001 - January 2006
Cox Media Group July 1999 - July 2001
Detroit Free Press 1997 - 1999
Spartanburg Herald-Journal 1994 - 1997
Skills
Content Strategy, Content Development, Content Management, Digital Marketing, Digital Strategy, Interactive Marketing, Process Improvement, Web Content Management, Marketing Management, Project Planning, project management, Marketing Communications, Web Project Management, Project Delivery, Social Media Marketing, SEO, Account Management, Training, Email Marketing, Change Management, CRM, Editing, Social Networking, Strategy, Leadership, Editorial, WordPress, Project Management, Copy Editing
Education
The University of Kansas
Journalism
InterContinental Hotels Group (IHG®) August 2014 - Present
InterContinental Hotels Group June 2013 - August 2014
Arthritis Foundation April 2010 - June 2013
Arthritis Foundation April 2010 - April 2011
Arthritis Foundation September 2007 - April 2010
Coastline Federal Credit Union August 2006 - August 2007
St. Joe Company May 2005 - July 2006
Skills
Google Analytics, WebTrends Analytics, Project Management, Microsoft Office, Basic HTML, Department Budgeting, Marketing Strategy, Email Marketing, Marketing Communications, Social Media Marketing, Digital Marketing, Marketing, Staff Supervision, Social Media
Education
Stetson University 2001 — 2005
Bachelor of Business Administration (BBA), Marketing
InterContinental Hotels Group (IHG®) March 2015 - Present
Slalom Consulting November 2012 - Present
The Coca-Cola Company March 2013 - February 2015
Accenture September 2005 - November 2012
Skills
Management Consulting, Business Process..., Business Analysis, PMO, CRM, Business Transformation, Training, Business Requirements, Requirements Gathering, Business Process Design, Change Management, Performance Improvement, Software Documentation, SharePoint, Process Improvement, Analysis, Leadership, Management, Telecommunications, Consulting, Business Strategy, Business Process, IT Strategy, Business Intelligence, Program Management, SDLC, Integration, Project Portfolio..., Business Process..., Strategy, Requirements Analysis, Organizational Design, Outsourcing, Operating Models, Vendor Management, Cross-functional Team...
Education
University of Alabama 2003 — 2005
MBA
University of Alabama 1999 — 2003
BS, Finance, Economics
InterContinental Hotels Group (IHG®) June 2015 - Present
Quintiles June 2014 - March 2015
OptumInsight April 2011 - February 2014
iAppFusion August 2010 - July 2013
Accent Marketing Services October 2007 - September 2010
Humana May 2005 - August 2007
Skills
Software Documentation, Visio, Analysis, Business Process, SDLC, Business Analysis, Process Improvement, Testing, Agile Methodologies, SharePoint, Software Development, Management, PMP, Integration, Requirements Gathering, Vendor Management, Call Centers, Business Intelligence
Education
University of Louisville
Communications
WHS
Le Centre Sheraton Montreal July 2014 - Present
Le Centre Sheraton Montreal March 2013 - July 2014
Le Westin Montreal January 2010 - March 2013
Le Westin Montréal April 2009 - January 2010
Delta Montreal Hôtel October 2006 - April 2009
InterContinental Hotels Group (IHG®) July 2003 - September 2006
Hilo Hawaiian Hotel September 1999 - July 2003
Skills
Hotel Management, Banquets, Hospitality Management, Hotels, Hospitality Industry, Food & Beverage, Beverage Industry, Labor Relations, Labor Control, Micros, Pre-opening, Rooms Division, Revenue Analysis, Catering, Restaurants, Banquet Operations, Hospitality, Tourism
Education
Université du Québec à Montréal 2003 — 2006
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Starwood F&B University
InterContinental Hotels Group (IHG®) October 2015 - Present
IHG - InterContinental Hotels Group October 2014 - October 2015
Holiday Inn Express and Suites Salt Lake City Airport East January 2011 - October 2014
Marriott Fairfield Inn and Suites September 1999 - January 2011
Skills
Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Yield Management, Lodging, Property Management..., Revenue Analysis, Rooms Division, Restaurants, Food, Catering, Banquets
Education
Snow College 1996 — 1997
Xpanxion September 2014 - Present
InterContinental Hotels Group (IHG®) September 2014 - Present
Intervolve April 2010 - December 2013
Coalmarch Productions January 2006 - April 2010
Coalmarch Productions January 2005 - April 2010
Verizon Business 2000 - 2005
Skills
CSS, HTML, Linux, Project Management, Agile Methodologies, Quality Assurance, JavaScript, Help Desk Support, MySQL, Requirements Analysis, Drupal, Java, Software Documentation, SQL, PHP, Software Project..., Testing, Mobile Devices, Web Development, XML, Technical Support, Key Client Relationships, Global Client Management, Cinematography, Photography, Video Production
Education
University of North Carolina School of the Arts 1999 — 2000
Filmmaking
Western Illinois University 1997 — 1999
Instructional Technology and Telecommunications
InterContinental Hotels Group (IHG®) March 2014 - Present
InterContinental Hotels Group February 2012 - March 2014
InterContinental Hotels Group (IHG®) October 2007 - February 2012
The Ritz-Carlton Hotel Company October 2005 - October 2007
The Ritz-Carlton Hotel Company, L.L.C. October 2003 - October 2005
The Ritz-Carlton Hotel Company, L.L.C. July 2002 - October 2003
Skills
Employee Engagement, Hospitality, Hospitality Management, Hotels, Employee Relations
Education
University of Florida 1985 — 1989
BS, Communication
InterContinental Hotels Group (IHG®) May 2015 - Present
Skills
Wine Tasting, Trade Shows, Wine, Event Planning, Customer Service, Food & Beverage, Food, Strategic Planning, Social Media, Marketing, Public Speaking, Social Networking, Marketing Strategy, Public Relations
Education
Shorter University
BS, Human Services
InterContinental Hotels Group (IHG®) September 2015 - Present
InterContinental Hotels Group October 2012 - September 2015
InterContinental Hotels Group November 2009 - September 2012
IHG February 2006 - November 2009
Skills
Yield Management, Revenue Analysis, Hotels, Hotel Management, Hospitality Industry, Hospitality, Hospitality Management, Resorts, Leisure, Pre-opening, Food & Beverage, Tourism, Catering, Banquets, Sales Management, Sales, Account Management, Property Management..., Team Building, Hotel Booking, Training, Hiring, Opera, Micros, Revenue Forecasting, Income Statement, Travel Management, Online Travel, OnQ, Restaurant Management, Opening Hotels, Business Travel, Meeting Planning, Customer Satisfaction
Education
University of Nebraska-Lincoln 1990 — 1993
Cox Enterprises April 2014 - Present
Goldwin Carlin 1995 - Present
InterContinental Hotels Group (IHG®) September 2013 - April 2014
WebMD March 2013 - September 2013
Kimberly-Clark September 2012 - December 2012
WebMD August 2011 - June 2012
High Museum of Art 2005 - 2011
Skills
User-centered Design, User Experience Design, Interaction Design, User Interface Design, Exhibit Design, Web Design, Product Design, Book Design, Visual Design, Graphic Design, Information Architecture, Taxonomy, Typography, Ethnography, Heuristics, Qualitative Research, Quantitative Research, Logo Design, HTML, CSS, Creative Direction, Art Direction, Corporate Identity, Branding & Identity, Photography, Layout, Adobe Creative Suite
Education
The Atlanta College of Art
BFA, Individualized
University of South Carolina-Columbia
MAT, Art Education
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Hotels Group September 2013 - May 2015
InterContinental Hotels Group June 2011 - August 2013
InterContinental Hotels Group March 2009 - June 2011
InterContinental Hotels Group December 2006 - March 2009
InterContinental Hotels Group 2000 - 2006
Skills
Hotel Management, Rooms Division, Hotels, Hospitality Management, Front Office, Hospitality Industry, Hotel Booking, Micros, Tourism, Pre-opening, Customer Satisfaction, Pre-opening experience, Hospitality, Resorts, Opera, Guest Service Management, Property Management..., Yield Management, Revenue Analysis, Reservation, Concierge Services, Luxury, Food Service, Revenue Forecasting, Rooms Division..., Online Travel, Lodging, Opening Hotels, Delphi, OnQ, Guest Recovery, Catering, Banquets, Fine Dining, Food & Beverage, Restaurant Management, Convention Services, Banquet Operations, Menu Development, Leisure, Restaurants, F&B Operations, Menu Engineering, F&B Management, Culinary Skills, Meeting Planning, Cost Control, Recipes, Menu Costing, Cuisine
Education
Universidad Nueva Esparta 1997 — 2002
Administracion de Empresas Turisticas
Colegio La Salle La Colina, Caracas - Venezuela 1988 — 1996
Bachelor of Science (BS)
Caribbean Sports Corporation April 2014 - Present
InterContinental Hotels & Resorts July 2013 - February 2014
KemperSports Management June 2010 - July 2013
Radisson September 2005 - September 2009
InterContinental Hotels Group (IHG®) 2002 - 2005
The Ritz-Carlton Hotel Company, L.L.C. 1999 - 2002
Skills
Hotels, Leadership, Sales, Management, Advertising, Business Planning, Customer Service, Business Strategy, Restaurants, Brand Development, Banquets, Hospitality, Resorts, Hospitality Management, Hospitality Industry, Revenue Analysis, Hotel Management, Food & Beverage, Tourism, Yield Management, Event Management
Education
Universidad de Puerto Rico 1985 — 1989
Bachelor, Sociology and Business Administration
Unlimited Cleaning Services, Inc. September 1995 - Present
Corporate Concierge Services May 2011 - February 2015
InterContinental Hotels Group (IHG®) August 1991 - July 1995
Skills
Leadership, Customer Service, Hotels, Sales, Marketing, Management, Strategic Planning, Training, Front Office, Time Management, Call Centers, Recruiting, Customer Satisfaction, Payroll, Small Business..., Scheduling, Accounting, Microsoft Excel, Call Center Management, Hotel Front Desk..., Organizational..., Creativity Skills, Business Management, QuickBooks, Website Creation, Software Installation, Microsoft Office, Computer Network..., Software Updates
Education
Melrose High School
Accounting and Art
Southwest Tennessee Community College
Business Administration
The University of Memphis
Business Administration, Management
InterContinental Hotels Group (IHG®) August 1991 - Present
InterContinental Hotels Group (IHG®) July 1989 - August 1991
InterContinental Hotels Group (IHG®) August 1985 - July 1989
Skills
Hotels, Revenue Analysis, Hotel Management, Customer Service, Hospitality Management, Hospitality, Yield Management, Hospitality Industry, Front Office, Food & Beverage, Pre-opening, Resorts, Property Management..., Tourism, Training, Customer Satisfaction, Restaurants, Strategic Planning, Rooms Division, Team Leadership, Team Building
Education
University of New Orleans 1980 — 1984
Bachelor’s Degree, Hotel, Restaurant and Tourism
InterContinental Hotels Group (IHG®) May 2015 - Present
iQor October 2014 - February 2015
Verizon Wireless 2011 - 2014
T-Mobile March 2009 - January 2011
Skills
40+ WPM, Problem Solving, Microsoft Office, Customer Service, PAYMENT PROCESSING, Telecommunications, Call Centers, Sales, Customer Satisfaction, Customer Experience, Customer Retention, Account Management, Technical Support
Education
Baptist Hill Highschool 1998 — 2000
highschool diploma, Regular/General High School/Secondary Diploma Program
Trident Technical College
human services, Human Services, General
InterContinental Hotels Group (IHG®) June 2014 - Present
Education
Université de Montréal 2014 — 2019
Occupational Therapy/Therapist
Université de Montréal 2014 — 2018
InterContinental Hotels Group (IHG®) April 2013 - March 2014
Skills
Hotels, Reservations, Sales, Management, Hospitality Industry, Hospitality, Hospitality Management, Hotel Management, Front Office, Tourism
Education
The Hong Kong Polytechnic University 2009 — 2012
Bachelor of Arts (BA), Tourism and Travel Services Management
Z Resorts- Hotel Zaza May 2010 - Present
Hotel Zaza Houston May 2008 - 2010
Amalfi Hotel April 2006 - May 2008
ES Lakefront Chicago August 2003 - April 2007
Allerton Hotel Chicago January 2001 - August 2003
The Sutton Place Hotels November 1999 - August 2003
InterContinental Hotels Group (IHG®) February 1993 - August 1999
Ritz- Cartlon March 1991 - March 1992
Education
University of Missouri-Saint Louis
English Language and Literature, General