InterContinental Hotels Group (IHG)
Industry: Company
DescriptionInterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. Customer service: 020 3349 9179 Headquarters: Denham CEO: Keith Barr Subsidiaries: Holiday Inn, InterContinental, Holiday Inn Express,
InterContinental Hotels Group (IHG) List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at InterContinental Hotels Group (IHG). You can filter them based on skills, years of employment, job, education, department, and prior employment.
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InterContinental Hotels Group (IHG) Employees
InterContinental Hotels Group (IHG®) August 2013 - Present
Eatons' Ranch May 2011 - April 2013
The Colorado Mountain Club 2013 - 2013
Valentines April 2007 - October 2008
John Q. Hammons Hotels & Resorts March 2003 - April 2007
Skills
Event Management, Microsoft Office, Event Planning, Microsoft Excel, Travel Management, Microsoft Word, Social Media, Tourism, Office Management, Outlook, PowerPoint, Hospitality, Public Relations, Marketing, Management, Social Media Marketing, Administrative..., Customer Service, Training, Employee Relations, Hotels, Food & Beverage, Public Speaking, Data Entry, Leadership, Time Management, Team Building, Social Networking, Customer Satisfaction, Sales, Inventory Management, Human Resources
Education
Missouri State University 2006 — 2011
Bachelor's degree, Entertainment/Business Management
ESC Rennes
International Business
InterContinental Hotels Group (IHG®) July 2014 - Present
InterContinental Hotels Group August 2013 - Present
IHG September 2007 - August 2013
None January 2001 - September 2007
Evert Weathersby Houff January 2000 - January 2001
IHG 1996 - June 1998
Crowne Plaza Ravinia 1995 - 1997
Crowne Plaza Ravinia 1994 - 1995
Hyatt Regency Ravinia March 1987 - March 1991
Skills
Hotels, Restaurants, Front Office, Hospitality, Food & Beverage, Banquets, Hospitality Industry, Customer Satisfaction, Administrative..., Resorts, Tourism, Hospitality Management, Hotel Booking, Pre-opening, Hotel Management, Concierge Services, Event Management, Guest Service Management, Catering, Training, Event Planning, Travel Management, Opening Hotels, Business Travel, Property Management..., Micros, Events, Customer Service, Administrative Support, Customer Relations, Microsoft Office, Confidentiality, Conferences, Rooms Division, Lodging, Revenue Analysis, Online Travel, Menu Development, Convention Services, Yield Management
Education
Emory University 1985 — 1998
BA, Political Science
InterContinental Hotels Group (IHG®) April 2015 - Present
Deloitte Consulting August 2012 - October 2014
Deloitte Consulting September 2010 - September 2012
Manheim June 2009 - August 2009
STEELKOREA April 2006 - August 2008
Hyundai MOBIS December 2004 - April 2006
MINISTRY OF NATIONAL DEFENSE October 2001 - December 2004
Skills
Market Research, Forecasting, SPSS, Automotive, Microsoft Excel, Training, Strategy, Project Management, VBA, Marketing, Negotiation, Microsoft Office, Korean, Construction, Military, Product Management, Business Development, Benchmarking, Competitive Analysis, Analytics, Analysis, Management
Education
Emory University - Goizueta Business School 2008 — 2010
MBA, Marketing and Strategy
Purdue University 1996 — 2000
B.S, Industrial Engineering
InterContinental Hotels Group (IHG®) May 2015 - Present
SITA April 2012 - May 2015
SITA November 2010 - April 2012
Datalex November 2008 - November 2010
SITA 2006 - 2008
Worldwide Flight Services 2005 - 2006
Martinair 2004 - 2005
USAF 2002 - 2004
USAF 1996 - 2002
Skills
PMP, Aviation, Airlines, Requirements Analysis, Airports, Software Project..., Resource Management, Business Analysis, Team Leadership, Program Management, Project Delivery, Project Management, Product Management, Change Management, Agile Methodologies, PMO, SDLC
Education
Emory University - Goizueta Business School 2014 — 2016
Master of Business Administration (MBA)
University of North Georgia
InterContinental Hotels Group (IHG®) June 2015 - Present
Merrick & Company, Energy Ace division April 2010 - June 2015
Planteco Environmental Consultants, LLC September 2008 - March 2011
Multiple Companies May 2003 - August 2007
Education
General Assembly 2014 — 2014
Other, Product Management
University of Michigan 2006 — 2008
Dual Master: Urban Planing & Real Estate Development
The University of Georgia 2001 — 2006
Bachelor of Landscape Architecture
InterContinental Hotels Group (IHG®) April 2015 - Present
Freelance / Graphic Design Services 2013 - Present
CNN January 2015 - March 2015
RR Donnelley October 2014 - November 2014
Campus Special (acquired by Chegg, Inc.) June 2014 - October 2014
Private Label Nutraceuticals LLC February 2014 - May 2014
Skills
Vector Illustration, Web Design, Logo Design, InDesign, Digital Illustration, Adobe Creative Suite, Flyers, Layout, Branding & Identity, Graphics, Posters, Magazine Layout Design, Digital Photography, Package Design, Video Editing, Concept Development, Color Theory, Print Ads, Public Speaking, Packaging, Web Interface Design, Mobile Web Design, Portrait Photography, Splash Pages, Brand Development, Microsoft Office, User Interface Design, Rotoscoping, Compositing, Email Blasts, Web Banners and..., iWorks, Mac OS, Template Design, Typography, Adobe Muse CC, MediaBank
Education
Full Sail University 2011 — 2013
Bachelor of Science (BS), Digital Arts and Design
Davidson Hotels & Resorts October 2014 - Present
Pyramid Hotel Group June 2013 - October 2014
InterContinental Hotels Group (IHG®) January 2012 - June 2013
Aimbridge Hospitality May 2009 - January 2012
Starwood Hotels & Resorts Worldwide, Inc. June 2008 - May 2009
Sage Hospitality October 2006 - June 2008
Marriott International June 2001 - October 2006
Skills
Hotels, Revenue Analysis, Event Management, Hospitality, Hospitality Industry, Hospitality Management, Catering, Hotel Management, Pre-opening, Banquets, Resorts, Meeting Planning, Rooms Division, Convention Services, Management, Tourism
Education
Colorado Mesa University 1997 — 2001
Bachelor of Business Administration (BBA)
University of Toronto 2000 — 2001
InterContinental Hotels Group (IHG®) June 2015 - Present
Jackson Spalding April 2012 - May 2015
American Red Cross February 2012 - April 2012
VISIT FLORIDA May 2011 - December 2011
Athens Regional Medical Center January 2010 - May 2010
Atlanta Motor Speedway May 2009 - August 2009
Skills
Media Relations, Social Media, Blogging, Event Management, Corporate Communications, Public Relations, Promotions, Writing, Content Editing, Public Speaking, Press Releases, Newsletters, Advertising
Education
Florida State University 2010 — 2011
Master of Arts, Integrated Marketing & Management Communication
The University of Georgia 2006 — 2010
Bachelor of Arts in Journalism, Advertising
InterContinental Hotels Group (IHG®) May 2015 - Present
PMI Metro Atlanta May 2014 - Present
Bostic Realty and Associates 2014 - Present
Designer Clothes and Things LLC June 2013 - Present
Farmers Insurance October 2012 - May 2014
Zurich North America November 2008 - October 2012
Zurich North America November 2001 - November 2008
Harleysville Insurance May 1998 - November 2001
Skills
People Management, Team Management, Teamwork, Professional Liability, General Liability, Product Liability, Premises Liability, Legal Management, Litigation Management, Customer Relations, Customer Service, Customer Retention, Client Relationship..., Commercial Litigation, Commercial Insurance, Computer Literate, Excel, PowerPoint, Technical Presentations, Management, Legal Liability, Claim, Microsoft Excel, Negotiation, Training, Subrogation, Casualty, Insurance, Commercial Lines, Property Damage, CRM, Property & Casualty..., Liability, Claims Management, General Insurance, Property Management, Real Estate
Education
American Educational Institute 1984 — 1989
Senior Claims Law Associate, Claims Law
Drexel University 1984 — 1989
Bachelor of Science (BS), Psychology
Drexel University 1984 — 1989
Bachelor of Science (BS), Psychology
InterContinental Hotels Group (IHG®) February 2015 - Present
Raycom Media May 2013 - December 2014
Wyndham Hotel Group: Wingate by Wyndham January 2012 - May 2013
Wyndham Hotel Group: Wyndham Garden Hotel January 2011 - January 2012
Skills
Event Management, Social Media, Marketing Communications, Advertising, Press Releases, Tourism, Online Advertising, Media Relations, Public Speaking, Customer Service, Hospitality, Leadership, Sales, Strategic Planning, Marketing, Team Building, Digital Media, Facebook, Social Media Marketing, Social Networking, Sales Management, Hospitality Management, New Business Development, Online Marketing, Event Planning, Trade Shows, Training, Management, Marketing Strategy, Fundraising, Account Management, Budgets
Education
Columbus State University
Bachelor of Arts (BA), Communication, General
Savannah State University
Bachelor of Arts (B.A.), Mass Communication/Media Studies
InterContinental Hotels Group (IHG®) June 2015 - Present
PGi June 2014 - May 2015
NCR Corporation November 2013 - June 2014
The Weather Channel March 2011 - November 2013
Air-Watch September 2010 - March 2011
Corus360 2008 - September 2010
Optimus Solutions 2005 - 2008
Eagle Technology Consultants 2001 - 2005
Real Solutions 1999 - 2001
GE Capital 1997 - 1999
Skills
Android, Mobile Applications, Cloud Computing, Java, Blackberry, Agile Methodologies, Mobile Technology, Web Services, JavaScript, SaaS, Software Development, Java Enterprise Edition, Tomcat, SDLC, HTML, Unix, SQL, XML, Git, Scrum, Android Development, Linux, Databases, AJAX, Enterprise Software, Mobile Devices, Subversion, JIRA, Continuous Integration, Eclipse
Education
Georgia Institute of Technology 1985 — 1990
BS, Polymer Chemistry
Consulate Health Care August 2015 - Present
InterContinental Hotels Group (IHG®) October 2012 - August 2015
Hyatt Place April 2012 - October 2012
McCRADY HESS CPAs December 2010 - April 2012
ECC YBM July 2009 - July 2010
Crowne Plaza Orlando Downtown October 2008 - April 2009
Nickelodeon Suites Resort April 2008 - October 2008
The Chef Express March 2003 - May 2008
Skills
Event Planning, Hospitality Management, Sales, Food & Beverage, Catering, Resorts, Time Management, Writing, Event Management, Email Marketing, Social Media Marketing, Tourism, Hotels, Microsoft Suite, Public Speaking, Social Media, SalesPro, Contract Negotiation, Government Contracting, Constant Contact, Banquets, Public Relations, Trade Shows, Hospitality Industry, Budgets, Management
Education
University of Central Florida 2006 — 2009
Bachelor of Science, Hospitality Management
Rosen College of Hospitality Management 2006 — 2009
Bachelor of Science, Hospitality Management, Event Planning
Florida State University 2005 — 2006
Mass Communication/Media Studies
InterContinental Hotels Group (IHG®) July 2015 - Present
The Emory Wheel August 2014 - May 2015
Holiday Inn September 2014 - December 2014
InterContinental Hotels Group June 2014 - August 2014
The Emory Wheel August 2013 - May 2014
The Coca-Cola Company January 2014 - April 2014
JW Marriott Bangkok June 2013 - August 2013
The Emory Wheel April 2012 - July 2013
Michael C Carlos Museum March 2013 - May 2013
InterContinental Hotels & Resorts June 2012 - July 2012
Skills
Social Media, Microsoft Office, Photoshop, Graphic Design, Customer Service, Creative Writing, Market Research, Marketing Communications, English, Illustrator, Administrative..., Marketing, Online Research, Microsoft Excel, Marketing Analytics, Public Relations
Education
Emory University - Goizueta Business School 2011 — 2015
Bachelor of Business Administration (BBA), Major in Marketing Management and Analytics, Minor in Sociology
International School Bangkok 1999 — 2011
InterContinental Hotels Group (IHG®) July 2015 - Present
BreakAway Loyalty July 2014 - July 2015
First Data Corporation February 2013 - June 2014
First Data Corporation January 2012 - February 2013
First Data Merchant Services June 2006 - March 2012
Education
University of Phoenix 2011 — 2016
MIS
DeVry University 1998 — 2002
Bachelor of Science Degree
Delta Hotels and Resorts July 2014 - Present
Marriott Hotels July 2013 - July 2014
Marriott Hotels July 2012 - July 2013
Meeting Room Now.com November 2011 - May 2012
Marriott Hotels May 2010 - November 2011
Marriott International February 2008 - May 2010
InterContinental Hotels Group (IHG®) 2005 - 2007
Skills
Demand Forecasting, B2B, Revenue Analysis, Pricing Strategy, Market Analysis, Channel Management, Revenue Management, Distribution, B2B eCommerce, E-commerce, E-commerce Solutions, Budget Analysis, Budget Setting, Market Strategy, Marketing Strategy, Budgets, Hotels, Yield Management, Hotel Management, Property Management..., Hospitality Industry, Channel Partners, Management, Hospitality Management, Tourism
Education
Brock University 2003 — 2006
B. Comm
Cornell University
Certification, Advanced Revenue Management
InterContinental Hotels Group (IHG®) August 2015 - Present
Marriott Hotels & Resorts Canada October 2010 - August 2015
Marriott Global Sales Canada April 2007 - October 2010
Sofitel Montreal April 2004 - April 2007
Marriott Hotels 2002 - 2004
Delta Centre-Ville 2001 - 2002
Tremblant Resort by Intrawest 1995 - 2001
Aeroplan 1994 - 1995
Skills
Revenue Management, Hospitality Industry, Hotels, Resorts, Hospitality, Airlines, Revenue Analysis, Hospitality Management
Education
McGill University - Desautels Faculty of Management 2014 — 2015
McGill’s Mini-MBA SerieS, Comprehensive general management
Cornell University 2013 — 2013
Strategic Financial Management for Hotels, School of Hotel Administration
American Hotel & Lodging Association 2000 — 2003
Certification, Hospitality Industry
Cornell University
InterContinental Hotels Group (IHG®) August 2015 - Present
KPMG US July 2012 - July 2015
KPMG June 2008 - July 2012
Carnival Cruise Lines May 2003 - May 2008
Skills
Information Security..., IT Risk, Vulnerability Management, Vulnerability Assessment, Information Security..., IT Governance, IT Audit, ISO 27001, SAS70, PCI DSS, Compliance Management, Vendor Management, Information Security..., Information Security..., Information Security, Information Technology, Sarbanes-Oxley Act, GRC, Governance, Management
Education
Florida International University
Bachelor of Business Administration, Management Information Systems
InterContinental Hotels Group (IHG®) January 2015 - Present
Marriott International 2014 - 2015
Aramark - Sports & Entertainment August 2012 - September 2013
SALO Wine & Spirits October 2011 - August 2012
HILTON SUITES November 2010 - September 2011
THE LONG BEACH PETROLEUM CLUB April 2004 - May 2010
SHERATON SUITES FAIRPLEX May 2003 - March 2004
EL FLORIDITA RESTAURANT/ENTERTAINMENT September 2001 - May 2003
THE RACQUET CLUB HOTEL RESORT & SPA December 2000 - September 2001
Spa Resort Casino July 1999 - September 2000
Skills
Hospitality, Food & Beverage, Hotels, Catering, Restaurants, Banquets, Resorts, Leadership, Budgets, Management, Customer Satisfaction, Wine, Front Office, Team Building, Forecasting, Fine Dining, Time Management, Hospitality Industry, Hotel Management, Pre-opening, Sales
Education
California State University-Northridge
Business Communications
Los Angeles City College
Broadcasting
InterContinental Hotels Group (IHG®) April 2015 - Present
Beaver Creek Lodge June 2014 - March 2015
Hyatt Hotels Corporation November 2013 - February 2014
Hyatt Hotels Corporation November 2012 - November 2013
Hyatt Hotels Corporation July 2011 - November 2012
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Front Office, Rooms Division, Revenue Analysis, Pre-opening, Banquets, Food
Education
Eckerd College 2005 — 2009
InterContinental Hotels Group (IHG®) June 2015 - Present
Dodge Communications February 2014 - June 2015
Dodge Communications March 2012 - February 2014
Max Advertising September 2011 - December 2011
Skills
Press Releases, Marketing, Cision, Constant Contact, Public Relations, Project Management, Media Relations, Marketing Communications, WordPress, Event Planning, Email Marketing, Marketo, Marketing Strategy, AP Style, Advertising, Integrated Marketing
Education
Auburn University 2007 — 2011
Bachelor of Arts, Communication
InterContinental Hotels Group (IHG®) June 2015 - Present
InterContinental Hotels Group February 2013 - May 2015
IHG June 2011 - January 2013
IHG February 2009 - June 2011
Cintas July 2002 - February 2009
Skills
Contract Negotiation, Account Management, Coaching, Talent Management, Sales, Marketing Management, Segmentation, Key Account Management, Business Development, Competitive Analysis, Strategic Planning, Team Building, New Business Development, Leadership, Project Management, Sales Operations, Hotels, Marketing Strategy, Sales Management, Training, Hospitality, Human Resources, Management, Operations Management, Strategy, Customer Satisfaction
Education
Harvard University 1998 — 2002
BA, Psychology
Emory University - Goizueta Business School 2006 — 2009
MBA, Marketing, Management
Cornell University 2014 — 2015
Certificate, Marketing Strategy
InterContinental Hotels Group (IHG®) April 2015 - Present
IHG - InterContinental Hotels Group April 2014 - April 2015
The North Highland Company August 2010 - April 2014
CGI September 2009 - August 2010
CGI June 2004 - September 2009
Skills
Business Objects, Business Intelligence, ETL, Informatica, Unix, SQL, SDLC, Data Warehousing, Databases, MS Project, Integration, Visio, Business Analysis, Software Development, Oracle, Microsoft SQL Server, Business Process, Requirements Gathering, Requirements Analysis, Business Requirements, Testing, Microsoft Project
Education
Auburn University 1999 — 2004
BS, Management Information Systems
InterContinental Hotels Group (IHG®) July 2015 - Present
BBDO May 2014 - July 2015
BBDO January 2014 - April 2014
The Zimmerman Agency May 2013 - December 2013
Swatch Magazine FSU January 2012 - April 2012
Jacksonville Buzz Magazine May 2011 - July 2011
Skills
Digital Analytics, Facebook, Marketing, PowerPoint, Sales, Advertising, Microsoft Office, Microsoft Excel, Research, Google Analytics, Social Media, Microsoft Word, Communication Skills, Tumblr, Marketing Communications, Pinterest, InDesign, Hootsuite, Social Networking, Time Management
Education
Florida State University 2012 — 2013
Master's degree, Integrated Marketing & Communications Management
Florida State University 2008 — 2012
Bachelor of Science, Communications, Psychology
Fulton County Schools August 2014 - Present
InterContinental Hotels Group (IHG®) 2015 - 2015
Abercrombie & Fitch January 2013 - January 2014
Emory University February 2011 - April 2013
Ryla Teleservices May 2010 - August 2010
Skills
Microsoft Excel, Microsoft Office, Recruiting, Human Resources, Customer Service, Management, Retail, Research, Interviews, Finance, PowerPoint, Microsoft Word, Data Analysis, Teamwork, Time Management, Educational Technology
Education
Emory University 2010 — 2013
Bachelor of Science (B.S.), Applied Mathematics and Economics, 3.2
Morehouse College 2008 — 2009
Did Not Graduate, Economics
InterContinental Hotels Group (IHG®) August 2015 - Present
InterContinental Hotels Group May 2014 - Present
Urban Enterprises Promotions, INC December 2012 - Present
Care.com August 2013 - May 2015
Crowne Plaza Ravinia September 2014 - February 2015
Timber Products Inspection, Inc. October 2010 - September 2012
Coach Chip October 2009 - September 2011
Skills
Microsoft Excel, Microsoft Office, Communication Skills, Organization, Work Ethic, Positive Personality, Multi Tasking, Adaptability, Hospitality, Customer Service, Sales, Hotels, Communication
Education
Georgia State University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management, 3.7 GPA
Georgia Southern University 2011 — 2012
InterContinental Hotels Group (IHG®) April 2015 - Present
InterContinental Hotels Group (IHG®) September 2008 - Present
T-Mobile May 2011 - November 2011
T-Mobile (TCS) January 2008 - August 2008
AT&T August 2007 - December 2007
Skills
Flex, Java, Agile Methodologies, Java Enterprise Edition, XML, Hibernate, Web Services, JavaScript, SQL, Struts, Oracle, Ant, SOA, Tomcat, Weblogic, Design Patterns, WebLogic, Management, SDLC
Education
University of Bridgeport 2005 — 2006
MS, Computer Engineering
Anna University 2000 — 2004
BE, Electrical Engineering
InterContinental Hotels Group (IHG®) December 2014 - Present
Skills
Project Planning, HTML, Social Media, Project Management, Digital Media, Video, Social Networking, Marketing Strategy, Broadcast, Training, SaaS, Program Management, Press Releases, New Media, Financial Reporting, Sales, Management, Budgets, Marketing, B2B, Team Building, Partner Management, Business Partner..., CRM, Social Media Marketing, Time Management
Education
MTA 2007 — 2008
FCP Certification, FCP
Emory University 2005 — 2005
Extended Education
Auburn University 1999 — 2003
Bachelor of Arts (BA), Radio, Television and Film
St.Pius X
Starwood Hotels & Resorts Worldwide, Inc. June 2015 - Present
Hilton Worldwide May 2014 - June 2015
Starwood Hotels & Resorts Worldwide, Inc. April 2012 - March 2014
Starwood Hotels & Resorts Worldwide, Inc. July 2009 - April 2012
Starwood Hotels & Resorts Worldwide, Inc. May 2008 - June 2009
InterContinental Hotels Group (IHG®) December 2006 - April 2008
Omni Hotels & Resorts April 2006 - October 2006
Omni Hotels & Resorts February 2004 - April 2006
Omni Hotels & Resorts July 1999 - February 2004
Skills
Hotel Management, Hotels, Hospitality Management, Pre-opening, Forecasting, Budgeting, Accounting, Strategic Planning, Financial Management, Process Improvement, Internal Controls, Managerial Finance, Budgets, Resorts, Food & Beverage, Banquets, Payroll, Revenue Analysis, Hospitality Industry, Hospitality, Customer Satisfaction, Front Office, Micros, Yield Management, Rooms Division, Property Management..., Opera, Lodging, P&L, Revenue Forecasting, Guest Service Management, Opening Hotels, Restaurants, Tourism, Cost Control, MICROS, Pre-Opening
Education
Cornell University 2013 — 2014
Certificate, Executive Leadership
Cornell University 2010 — 2010
Certificate, Hotel Real Estate Investments & Asset Management
University of Phoenix
InterContinental Hotels Group (IHG®) August 2015 - Present
Discover Clean Living/DCL Meetings & Events January 2013 - August 2015
Wyndham Peachtree Conference Center August 2009 - February 2013
EMCVenues January 2006 - June 2009
Crestline Hotels & Resorts, Inc. 2001 - 2005
Crestline Hotels & Resorts 1999 - 2001
Crestline Hotels & Resorts 1995 - 1999
Norfolk Waterside Marriott 1992 - 1995
Atlanta Marriott Marquis 1989 - 1992
Ritz Carlton Hotels 1985 - 1988
Skills
Hospitality Management, Hospitality Industry, Hotels, Revenue Analysis, New Business Development, Training Facilitation, Meeting Planning, Strategic Sourcing, Consulting, Budgets, Corporate Events, Event Planning, Event Management, Leadership, Hospitality, Training, Time Management, Trade Shows, Strategic Partnerships, Catering, Customer Satisfaction, Hotel Management, Management, Food & Beverage, Resorts, Tourism, Restaurants
Education
Institute for Integrative Nutrition, New York, NY 2012 — 2013
Certified Holistic Health Coach, Integrative Nutrition
Florida International University 1983 — 1985
Bachelor's degree, Hospitality Administration/Management
Florida State University 1981 — 1983
Associates degree, Hospitality Administration/Management
InterContinental Hotels Group (IHG®) May 2015 - Present
Arby's Restaurant Group, Inc. March 2015 - May 2015
Arby's Restaurant Group, Inc. March 2013 - March 2015
Imerys July 2012 - January 2013
Cloud Sherpas September 2011 - May 2012
Skills
Tableau, Microsoft SQL Server, SQL, Google Adwords, Data Analysis, Statistics, Microsoft Excel, Stata, Access, Google Analytics, Wordpress, Mirus, Salesforce.com, Mandarin, Google Apps
Education
Emory University 2008 — 2012
BA, International Studies - Econ Focus; Chinese Language
Fudan University 2009 — 2009
InterContinental Hotels Group (IHG®) July 2015 - Present
IHG - InterContinental Hotels Group / Principle Solutions Group July 2014 - July 2015
MetLife / Stryve Technologies June 2013 - February 2014
Mobidrives LLC March 2011 - June 2013
Bay Area News Group March 2010 - March 2011
Clear Image Inc. July 2007 - June 2009
Intel Corporation June 1996 - July 2007
Skills
Project Management, Product Management, Product Marketing, Marketing Strategy, E-commerce, Cross-functional Team..., Product Development, Business Planning, Sales Management, Account Management, Strategic Planning, Strategy, Business Development, Sales, Management
Education
Master of IT Project Management 2014 — 2014
California State University-Sacramento 2007 — 2008
Executive MBA
City University of Seattle 1996 — 1998
BSBA
ITT Technical Institute-Orange 1991 — 1993
AASEET
Hilton Grand Vacations August 2011 - Present
W & W Accounting, LLC August 2010 - August 2011
InterContinental Hotels Group (IHG®) January 2010 - August 2010
Hilton Grand Vacations January 2007 - May 2009
Accountemps January 2007 - November 2007
Skills
Hospitality, Resorts, Hotels, Hospitality Industry, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Accounting, Payroll, QuickBooks, Accounts Payable, Financial Reporting, Accounts Receivable, Marketing, General Ledger, Financial Analysis, Account Reconciliation, Data Entry, Tourism, Vacation, Team Building, Budgets, Customer Satisfaction, Sales, Training, Leadership, Management
Education
Everest University-South Orlando 2010 — 2012
Bachelor of Science (B.S.), Accounting
Florida Metropolitan University 2003 — 2006
Associate of Science (A.S.), Accounting
InterContinental Hotels Group (IHG®) June 2015 - Present
PwC June 2014 - August 2014
IHG - InterContinental Hotels Group June 2013 - July 2013
Skills
Marketing, Accounting, Finance, Financial Reporting, Public Speaking, Microsoft Excel, Financial Accounting, Salesforce.com, Teamwork, Social Networking
Education
Florida Agricultural and Mechanical University 2013 — 2017
Accounting
Druid Hills High School
InterContinental Hotels Group (IHG®) August 2015 - Present
Charity Chicks Houston December 2008 - Present
Delta Air Lines May 2012 - July 2015
Delta Air Lines July 2011 - May 2012
Delta Air Lines August 2010 - July 2011
Memorial Hermann Healthcare System December 2006 - August 2010
Bayer HealthCare, Consumer Care Division August 2005 - September 2006
Bayer HealthCare, Consumer Care Division May 2004 - July 2004
ChoicePoint, Inc. May 2002 - July 2003
Skills
Cross-functional Team..., Strategy, Competitive Analysis, Advertising, Analysis, B2B, Brand Management, Budgets, Business Development, Healthcare, Leadership, Management, Market Planning
Education
Emory University - Goizueta Business School 2003 — 2005
MBA
Georgia Institute of Technology 1998 — 2002
BS
Joseph Wheeler High School 1994 — 1998
InterContinental Hotels Group (IHG®) August 2015 - Present
360i July 2014 - August 2015
360i January 2014 - July 2014
360i November 2012 - December 2013
360i June 2012 - November 2012
360i September 2011 - May 2012
Columbia International University April 2009 - May 2011
From The Earth Jordan November 2010 - December 2010
Zwemer Center May 2009 - November 2010
English Language Institute at the University of Florida August 2007 - August 2008
Skills
Advertising, Creative Strategy, Digital Media, Research, Editing, Non-profits, Event Planning, SEM/Paid Search, Analysis, Leadership, Management, Market Research, Marketing, Marketing Strategy, Nonprofits, Online Advertising, Strategy, Teamwork
Education
Columbia International University 2009 — 2011
M.A., Intercultural Studies
University of Florida
Bachelor of Science (BS), Advertising
InterContinental Hotels Group (IHG®) September 2015 - Present
Marriott International March 2013 - September 2015
Grand Hyatt March 2010 - March 2013
Fifth Street Management Company, LLC February 2008 - January 2010
Skills
Preventive Maintenance, Hotels, Hospitality, Engineering, Cost Control
Education
Georgia Perimeter College
Associate of Science (A.S.), Engineering
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Hotels Group April 2012 - May 2015
JPMorgan Chase September 2013 - October 2014
Eastern Illinois University January 2009 - December 2012
Kmart June 2007 - August 2007
Skills
Hotels, Hospitality, Hospitality Industry, Resorts, Leisure, Front Office, Hotel Booking, Micros, Rooms Division, Business Travel, Customer Satisfaction, Restaurants, Catering, Time Management, Food Service, Customer Service
Education
Eastern Illinois University 2008 — 2011
Bachelor's degree, Finance, General
Central State University 2007 — 2008
Bachelor of Science (BS), Accounting
InterContinental Hotels Group (IHG®) March 2012 - Present
IHG April 2006 - February 2012
InterContinental Hotels Group (IHG®) March 2003 - March 2006
InterContinental Hotels Group January 2001 - March 2003
Hilton Worldwide June 1998 - January 2001
Hilton Miami Airport November 1997 - June 1998
Hilton Worldwide November 1995 - November 1997
Hilton Worldwide August 1991 - November 1995
Hilton August 1988 - July 1991
Skills
Revenue Analysis, Yield Management, Hotel Management, Hotels, Hospitality Industry, Pre-opening, Front Office, Resorts, Hospitality Management, Hospitality, Rooms Division, Property Management..., Hotel Booking, OnQ, Tourism, Revenue Forecasting, Food & Beverage, Leisure, Micros, Pricing Strategy, Lodging, Opening Hotels, Opera, MICROS, Catering
Education
CUNY New York City College of Technology 1986 — 1988
InterContinental Hotels Group (IHG®) August 2015 - Present
Kaufman & Forman, P.C. May 2015 - August 2015
Dacheng Law Offices July 2014 - July 2014
Lee & Li-Leaven China June 2014 - June 2014
Monty Chiu & Associates, P.C. June 2011 - August 2013
Skills
Microsoft Office, PowerPoint, Microsoft Word, Research, Access, Microsoft Excel, Public Speaking, Social Media, Data Analysis
Education
University of Georgia School of Law 2013 — 2016
Juris Doctor (JD)
Georgia Institute of Technology 2009 — 2012
Bachelor of Science (B.S.), Business Administration/Finance
Norcross High School 2005 — 2009
IB Diploma
InterContinental Hotels Group (IHG®) February 2015 - Present
InterContinental Hotels Group (IHG®) April 2011 - February 2015
Comcast August 2010 - October 2010
Global Payments February 2010 - May 2010
Celebrated Experiences August 2009 - February 2010
Atlas Settlement Group, Inc.(f/k/a Ringler Associates) May 2005 - July 2008
Ringler Associates July 2001 - April 2005
Hodges Ward Elliott May 1996 - July 2001
THW Design March 1987 - May 1996
Skills
Training, Management, Analysis, Marketing, Project Planning, Software Documentation, Human Resources, Administrative..., Research, Real Estate, Investments, Project Coordination
Education
Georgia Perimeter College 1985 — 1987
Medical Office Assisting/Nursing
Lakeside High School 1979 — 1984
Diploma
InterContinental Hotels Group (IHG®) August 2014 - Present
InterContinental Hotels Group (IHG®) May 2009 - August 2014
InterContinental Hotels Group (IHG®) August 2005 - May 2009
STOKES LAZARUS & CARMICHAEL LLP May 2004 - June 2005
ORLANDO & KOPELMAN PC March 2003 - May 2004
MONTLICK & ASSOCIATES PC July 2002 - May 2003
Skills
Hotel Management, Hospitality Management, Event Planning, Front Office, Hotels, Social Media, Hospitality, Public Relations, Event Management, Revenue Analysis, Social Media Marketing, Microsoft Office, Customer Service, Hospitality Industry, Coaching, Tourism, Negotiation, Trade Shows, Sales Management, Training, Team Building, Corporate Events, Restaurant Management, Online Marketing, Marketing, Marketing Strategy, Leadership, Sales, Meeting Planning, Outlook, Food & Beverage, Time Management, Strategic Planning, Budgets, Microsoft Excel, Contract Negotiation, Restaurants, Resorts, Management, Banquets, Property Management..., Micros, Teamwork, Catering, Social Networking, Customer Satisfaction, Leisure, Marketing Communications, Microsoft Word, Account Management
Education
Georgia Perimeter College 2007 — 2008
Paralegal Certificate
Georgia State University 2000 — 2004
Master, Education - Exercise Science
Coker College 1996 — 2000
B.S., Exercise Science
InterContinental Hotels Group (IHG®) Server/BartenderBar LouieApril 2007 - August 2014
Hotel 71 January 2005 - March 2007
Skills
Hospitality, Food, Hospitality Industry, Restaurants, Customer Service, Hotels, MICROS, Time Management
Education
Chicago State University
Communication and Media Studies
Gulfstream Aerospace August 2015 - Present
InterContinental Hotels Group (IHG®) June 2015 - August 2015
Downtown Statesboro Development Authority January 2015 - May 2015
Public Relations Student Society of America (PRSSA) at Georgia Southern University April 2014 - May 2015
Facilities & Event Services December 2013 - May 2015
Winther Communications December 2014 - January 2015
Office of Career Services August 2014 - December 2014
University Programming Board August 2014 - November 2014
Pineapple Public Relations May 2014 - August 2014
Statesboro-Bulloch County Breast Cancer Foundation January 2014 - April 2014
Skills
Event Planning, Social Networking, Press Releases, Public Speaking, Event Management, Customer Service, Marketing Communications, Marketing, Tourism Marketing, Newsletters, Blogging, Social Media Marketing, Publicity, Nonprofits, Brand Development, Photoshop, Communication, Communication Skills, Strategic Public..., Team Leadership, CisionPoint, News Writing, Project Management, Web Marketing, Web Design, Web Content Management, Written & Oral..., Clerical Skills, Hospitality
Education
Georgia Southern University 2011 — 2015
Bachelor of Science (B.S.), Public Relations, Alumnus
Nescafe Korea May 2014 - August 2014
English Academy South Korea August 2013 - December 2013
InterContinental Hotels Group (IHG®) May 2013 - August 2013
Korea Green Foundation September 2010 - May 2012
Skills
Korean, English, Microsoft Word, Travel Blogging
Education
Boston University 2012 — 2016
Bachelor’s Degree, Hospitality Administration/Management
St. Mary's Ryken High School 2009 — 2012
High School, Hospitality Administration/Management
Saint Francis Catholic High School 2008 — 2009
InterContinental Hotels Group (IHG®) July 2015 - Present
IHG - InterContinental Hotels Group October 2014 - July 2015
Game Project August 2014 - October 2014
Direct Processor May 2013 - August 2013
BhbSoft May 2012 - August 2012
BhbSoft May 2011 - August 2011
Skills
Eclipse, Java, Visual Studio, HTML, Bash, JavaScript, Unreal Editor, Skyrim Creation Kit, Blender, Unreal Engine 4, Windows, PHP, CSS, Apache, C++, PhoneGap, Android Development, Tomcat, VI, MySQL, GNU Make, Unix, VMware, Music Programming, Microsoft Visual Studio, Linux, C, Mac OS X, RDP, 1sd Degree Black Belt..., Cocos2d-x
Education
Clemson University
Bachelor's Degree, Computer Science Bachelor of Arts
Battery Creek High School
InterContinental Hotels Group (IHG®) October 2015 - Present
InterContinental Hotels Group February 2013 - September 2015
InterContinental Hotels Group January 2009 - February 2013
American Red Cross September 2007 - December 2008
Tharaldson Lodging 2007 - 2007
Choice Hotels International 2002 - 2007
InterContinental Hotels Group (IHG®) 2005 - 2006
Skills
Hotels, Hospitality, Non-profits, Front Office, Event Planning, Food & Beverage, Revenue Analysis, Event Management, Customer Service, Hospitality Industry, Hospitality Management, Yield Management, Strategic Planning, Customer Satisfaction, Management, Training, Nonprofits, Restaurants, Hotel Management, Leadership, Recruiting, Leadership Development, Pre-opening, Inventory Management, Resorts, Budgets, Tourism, Meeting Planning, Employee Relations, Income Statement, Forecasting, Hiring, Employee Training
Education
Eastern Illinois University 2002 — 2006
BS, FCS (Hospitality), 3.8 GPA
The Falls Event Center September 2015 - Present
The Falls Event Center May 2015 - September 2015
The Falls Event Center December 2014 - May 2015
InterContinental Hotels Group (IHG®) December 2010 - December 2014
Tachi Palace Hotel and Casino January 2010 - December 2010
Hampton Inn & Suites Fresno - Intercoastal Group of Companies July 2009 - January 2010
Tachi Palace Hotel and Casino January 2006 - July 2009
The Cliffs Resort July 2004 - December 2005
Sea Pines Golf Resort August 2002 - July 2004
Skills
Guest Service, Food & Beverage, Resorts, Restaurants, Hospitality, Rooms Division, Hospitality Management, Revenue Analysis, Hotels, Customer Service, Hospitality Industry, Hotel Management, Training, Budgets, Pre-opening, Leadership, Casino, Management, OnQ, Front Office, Yield Management, Sales, Lodging, Restaurant Management, Catering, Property Management..., Human Resources, Tourism, Cost Control, Hiring, Team Building, Banquets, Convention Services, Customer Satisfaction, Menu Development, Guest Service Management, Trade Shows, Fine Dining, Micros, Leisure, Hotel Booking, Culinary Skills, Food, Meeting Planning, Opening Hotels, Time Management, P&L
Education
Cuesta College 2001 — 2003
Hacienda Del Sol Guest Ranch Resort June 2015 - Present
Preferred Hotels & Resorts June 2015 - Present
Lowe-Campbell Properties, LLC 2004 - Present
The Resort at Paws Up August 2013 - June 2015
Amanresorts October 2012 - August 2013
Tanque Verde Ranch December 2011 - October 2012
Greenleaf Hospitality Group November 2008 - November 2011
InterContinental Hotels Group (IHG®) 2009 - 2011
Carlson 2008 - 2011
INDIANAPOLIS CONCIERGE AND ASSOCIATES OF HOSPITALITY June 2007 - November 2008
Skills
Resorts, Hotels, Hospitality, Front Office, Hotel Management, Customer Satisfaction, Hospitality Management, Leadership, Tourism, Food & Beverage, Revenue Analysis, Restaurants, Hospitality Industry, Customer Service, Culinary Skills, Management, Hiring, Talent Acquisition, Forecasting, Rooms Division, Operations Management, Pre-opening, Employee Recognition, Executive Management, Risk Management, Guest Recovery, Budgets, Micros, Yield Management, Property Management..., Catering, Opera, Restaurant Management, Customer Loyalty, Housekeeping, Income Statement, Guest Booking, Menu Development, Cost Control, Banquets, Guest Service Management, Luxury, Fine Dining, Training, Lodging, Labor Control, Employee Training, MICROS, P, Event Planning
Education
Purdue University 1996 — 2000
B.S., Restaurant, Hotel, Institutional and Tourism Management
LeaderShape Institute; Purdue University
Organizational Leadership
Educational Institute, American Hotel & Lodging Association 2009 — 2010
Certified Engineering Operations Executive, Engineering
Burton Electric School, Grand Rapids, MI 2009 — 2009
Certificate, Electrical Code
ServeSafe
HACCP Certification, Sanitation
Butler University
Music Theory and Composition
Carmel High School
InterContinental Hotels Group (IHG®) June 2015 - Present
Georgia Tech Alumni Association May 2013 - January 2015
InterContinental Hotels Group June 2014 - August 2014
Georgia Tech Foundation June 2013 - August 2013
Spartanburg Chapman Cultural Center June 2012 - August 2012
Walker's Auto Sales May 2012 - July 2012
Abercrombie & Fitch February 2011 - August 2011
Self-Employed Private Clarinet Teacher July 2010 - May 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Team Leadership, Spanish, Social Media, Marketing Strategy, Alumni Connection, Prezi, Website Development, Nonprofits, Marketing Design, SQL, Google Suite, Team Building, Cross-functional Team..., Mobile Applications
Education
Georgia Tech 2011 — 2015
Bachelor of Science (BS), Business Administration- Marketing
Franklin High School 2007 — 2011
4.0
InterContinental Hotels Group (IHG®) 2012 - Present
Education
Birla Institute of Technology and Science, Pilani
Master's degree, Computer Science
NATIONAL INSTITUTE OF ENGINEERING, MYSORE
Bachelor of Engineering (B.E.), Mechanical Engineering
Trattoria Timone October 2012 - Present
InterContinental Hotels Group (IHG®) May 2015 - August 2015
Sparrow September 2014 - February 2015
Boston Pizza Restaurants May 2014 - September 2014
Cool Beer Brewing Co. August 2014 - August 2014
Skills
Bartending, Food, Customer Service, Fine Dining, Restaurants, Catering, Hospitality, Microsoft Excel, Wine, Food, Hospitality Industry, MICROS, Teamwork
Education
George Brown College 2014 — 2016
Hotel Management Diploma, Hospitality, Semester 2
IHG - InterContinental Hotels Group July 2014 - Present
InterContinental Hotels Group (IHG®) January 2010 - August 2014
InterContinental Hotels Group 2006 - 2009
IHG January 2006 - September 2006
Tamanaco InterContinental Caracas 2003 - 2006
InterContinental Rio 2002 - 2003
IHG 2000 - 2002
Mark Hopkins InterContinental San Francisco 1999 - 2000
InterContinental New York 1996 - 1999
Skills
Hotel Management, Hotels, Hospitality Management, Pre-opening, Revenue Analysis, Hospitality Industry, Yield Management, Resorts, Hospitality, Rooms Division, Food & Beverage, Front Office
Education
Henley Management College 1998 — 2003
Diploma in Management Strategy, - Business Administration - Marketing
Cornell University 1992 — 1996
BS, Hotel Managment
InterContinental Hotels Group (IHG®) May 2015 - Present
The Coca-Cola Company October 2012 - March 2015
The Coca-Cola Company January 2010 - July 2012
The Coca-Cola Company October 2007 - January 2010
The Coca-Cola Company April 2005 - October 2007
The Coca-Cola Company October 2003 - April 2005
The Coca-Cola Company June 2001 - October 2003
The Coca-Cola Company December 1996 - June 2001
The Coca-Cola Company April 1994 - December 1996
Skills
Marketing Strategy, Brand Management, Marketing Management, Customer Insight, FMCG, Consumer Products, Strategy, Integrated Marketing, Shopper Marketing, Strategic Planning, Project Management, Cross-functional Team..., Marketing, Digital Marketing, Marketing Communications, Budgets, Leadership, Marketing Research, Forecasting, Social Media Marketing, Procurement Contracts, Procurement, Financial Analysis
Education
Brenau University
Master of Business Administration (MBA), Business Administration and Management, General
Penn State University
Bachelor of Science, Accounting and Finance
InterContinental Hotels Group (IHG®) June 2014 - Present
National Hispanic Council on Aging (NHCOA) April 2011 - June 2014
National Tour Association - a division of IMG World July 2010 - April 2011
Waterford at Fair Oaks August 2009 - December 2009
Marriott Hotel September 2005 - June 2006
Skills
Hotels, Public Speaking, Event Management, Public Relations, Customer Service, Fundraising, Nonprofits, Community Outreach, Social Media, Leadership, Event Planning, Social Networking, Program Development, Grant Writing, Volunteer Management
Education
George Mason University 2006 — 2010
Tourism and Events Management B.A.
InterContinental Hotels Group (IHG®) August 2015 - Present
InterContinental Hotels Group (IHG®) July 2014 - August 2015
House of Blues June 2013 - February 2014
Sunny Paws Pet Services, LLC November 2010 - May 2013
Courtyard by Marriott February 2010 - April 2011
Windjammer Hospitality Group April 2007 - August 2008
Ri Ra Irish Pub & Restaurant August 2005 - May 2007
Skills
Catering, Corporate Events, Event Management, Hospitality Management, Hotels, Food & Beverage, Trade Shows, Sales, Restaurants, Hospitality Industry, Event Planning, Parties, Dog Walking, Convention Services, Social Media Marketing, Weddings, Marketing Communications, Banquets, Menu Development, Small Business, Events, Special Events..., Caterease, Food Service, Bartending, Bar Management, Dogs, QuickBooks, Animal Welfare, Animal Behavior, Dog Behavior, Marketing, Social Media, Digital Marketing, Marketing Strategy, Community Marketing, Public Relations, Strategic Public...
Education
Champlain College
Public Relations, Media Communications
InterContinental Hotels Group January 2012 - April 2015
InterContinental Hotels Group (IHG®) May 2009 - December 2011
Razorfish 2008 - 2009
SA Technologies August 2004 - August 2008
University of Kentucky Medical Center Arts & Photo January 2000 - August 2003
Skills
User Experience, Information Architecture, Usability Testing, User Research, Interaction Design, User Interface, Mobile Devices, Wireframes, User Experience Design, Task Analysis, E-commerce, Management, User-centered Design, Agile Methodologies, Heuristic Evaluation, Web Development, Strategy
Education
Carnegie Mellon University 2003 — 2004
MS
East Tennessee State University 1998 — 2003
BS
InterContinental Hotels Group (IHG®) May 2015 - Present
Yes Program October 2014 - May 2015
Skills
Management, Microsoft Word, PowerPoint, Public Speaking, Leadership, Advertising, Marketing, Social Media, Time Management, Public Relations
Education
The University of Georgia 2015 — 2017
Bachelor’s Degree, Marketing
Georgia College and State University 2013 — 2015
St. Pius X Catholic High School 2009 — 2013
High School Diploma
Strayer University April 2009 - Present
InterContinental Hotels Group (IHG®) May 2003 - November 2008
JW Marriott December 1999 - October 2003
Skills
Student Affairs, Research, Public Speaking, Teaching, Microsoft Office, Customer Service, Leadership, PowerPoint, Staff Development, Microsoft Excel
Education
Strayer University 2012 — 2016
Bachelor of Science (B.S.), Business Administration, Management and Operations
Atlantic Cape Community College 1994 — 1996
Associate's degree, Hospitality Administration/Management
Stockton University 1991 — 1992
InterContinental Hotels Group (IHG®) June 2015 - Present
CK Kitchen ATL October 2012 - Present
Technisource September 2012 - August 2014
Verizon Wireless March 2010 - August 2012
Verizon Wireless September 2005 - March 2010
Skills
Management, Marketing, Event Management, Sales, Project Planning, Budgets, Customer Service, Analysis, Sales Operations, Executive Support, Public Speaking, Research, Sales Presentations, Presentations, Recipes, Recipe Testing, Meal Planning, Culinary Skills, Menu Development, Catering, Fine Dining, Food Safety, Culinary Management, Nutrition, ServSafe, Microsoft Office, Team Building, Telecommunications, Training
Education
Kennesaw State University 2014 — 2016
Bachelor's Degree, Culinary Sustainability & Hospitality
Fairleigh Dickinson University 2006 — 2009
Bachelor of Arts (BA), Business/Corporate Communications
InterContinental Hotels Group (IHG®) August 2015 - Present
The Rainmaker Group April 2015 - July 2015
InterContinental Hotels Group May 2014 - January 2015
InterContinental Hotels Group May 2010 - May 2014
InterContinental Hotels Group March 2009 - May 2010
InterContinental Hotels Group October 2007 - March 2009
InterContinental Hotels Group May 2003 - October 2007
Crowne Plaza Philadelphia Center City January 2000 - May 2003
Skills
Leadership, Revenue Analysis, Management, Hotels, Operations Management, Hospitality, Hospitality Management, Leadership Development, Project Management, Training Faciliation, Yield Management, Tourism, Hotel Management, Strategic Planning, Employee Engagement, Rooms Division, Pre-opening, Event Management, Corporate Communications, Revenue Management, Internal Communications, Public Speaking
Education
Drexel University
Business
Emory University - Goizueta Business School
Executive Education Program
Loews Hotels June 2015 - Present
Rosemont public safety August 2014 - Present
Loews Hotels April 2015 - June 2015
Loews Hotels June 2014 - June 2015
InterContinental Hotels Group (IHG®) June 2011 - July 2014
InterContinental Hotels Group (IHG®) September 2009 - June 2011
Skills
Hospitality, Hotels, Customer Service, Event Planning, Hospitality Industry, Front Office, Leadership, Hotel Management, Training, Hospitality Management, Event Management, Strategic Planning, Public Relations, Customer Satisfaction, Pre-opening, Time Management, Employee Training, Budgets
Education
College of DuPage 2012 — 2014
Criminal Justice and Corrections
Berkshire Law Office, PLLC September 2015 - Present
Gary J. Frank, PC August 2015 - Present
The Law Office of Benjamin Taylor May 2015 - July 2015
Apple May 2013 - January 2014
Concordia International School Shanghai May 2012 - July 2012
Lloyd's Reinsurance Company May 2011 - July 2011
InterContinental Hotels Group (IHG®) May 2010 - July 2010
Skills
Legal Research, Legal Writing, Customer Service, Technical Support, Client Intake, Chinese Culture, Family Law
Education
Arizona State University College of Law 2015 — 2017
Doctor of Law (J.D.)
University of Arizona 2010 — 2014
Bachelor of Arts (B.A.), English Literature, Chinese Language
Concordia International School Shanghai 2006 — 2010
InterContinental Hotels Group (IHG®) August 2015 - Present
Year Up March 2015 - Present
Skills
Databases, HTML, CSS, Customer Service, Microsoft Word, Java, Teamwork, Research, Public Speaking
Education
Atlanta Metropolitan College 2015 — 2016
Computer Science
AREA TEMPS, INC. June 2015 - Present
InterContinental Hotels Group (IHG®) April 2015 - May 2015
Craig W Relman Co October 2014 - March 2015
Premier Sales Solutions February 2014 - October 2014
Precision Garage Door Service January 2012 - February 2014
Panera Bread March 2010 - February 2012
Skills
Administrative..., Office Administration, Microsoft Excel, Microsoft Office, Data Entry, Outlook, Telephone Skills, Account Reconciliation, Spreadsheets, Payroll, Customer Satisfaction, Social Media, Customer Service, Office Management, Training, Time Management, Employee Training, Recruiting, Human Resources, Sales, Interviews, Inside Sales
Education
Cuyahoga Community College 2013 — 2014
Human Resources Management/Personnel Administration, General
Shaker Heights High School 2009 — 2011
InterContinental Hotels Group (IHG®) June 2015 - Present
BLiNQ Media January 2015 - May 2015
Brown Parker & DeMarinis Advertising June 2014 - December 2014
JWT INSIDE June 2013 - June 2014
Kappa Alpha Theta April 2012 - December 2012
The Zimmerman Agency January 2011 - April 2011
RepNation September 2009 - December 2009
Skills
Facebook, Advertising, Social Media Marketing, Social Media, Social Networking, Marketing, Digital Media, Online Advertising, Marketing Communications, Digital Marketing, Digital Strategy, Brand Awareness, Integrated Marketing, SEM, PPC, SEO, Google Analytics, Online Marketing, Copywriting, Media Planning, Brand Management, Creative Strategy, Media Relations, Newsletters, Market Research, Brand Development, Relationship Marketing, Interactive Marketing, Google Adwords, Social Media Measurement, Mobile Marketing, Web Content Management, Content Management, Content Strategy, Web Marketing, Media Buying, Hootsuite, Strategic Communications, Community Management, Social Marketing, Microsoft Office, PowerPoint, Lead Generation, Marketing Strategy, Broadcast, Sponsorship, Twitter, Management
Education
Florida State University 2009 — 2013
Bachelor's, Advertising
Riverwood High School 2005 — 2009
InterContinental Hotels Group (IHG®) August 2015 - Present
Hilton Worldwide November 2013 - December 2014
Sheraton Indianapolis City Centre January 2013 - October 2013
Hilton November 2008 - January 2013
St Thomas Moore High School January 2008 - May 2008
Sage Hospitality January 2007 - January 2008
Par-A-Dice Hotel & Casino, Boyd Gaming February 2005 - November 2006
Best Western Norstar Inn July 2004 - January 2005
Mark Twain Inn September 1999 - May 2001
Holiday Inn July 1998 - November 1999
Skills
Hospitality Management, Hotels, Front Office, Banquets, Resorts, Scheduling, Construction, Renovation, Hotel Management, Hospitality Industry, Guest Satisfaction, Hospitality, Guest Service, Revenue Management, Food & Beverage, Pre-opening, Yield Management, Restaurants, Micros, Staff Training, Hiring, Fidelio, Rooms Division, Catering, Menu Development, Tourism, Forecasting, Inventory Management, Budgeting, Event Management, Customer Service, Team Building, Customer Relations, Food, P&L, Conferences, Supervisory Skills, Property Management, Profit, Employee Relations, Customer Satisfaction, Operations Management, Sales Management, Coaching, Purchasing, Cost Control, Culinary, Outlook, Event Planning, OnQ
Education
Erie Community College 2003 — 2005
Hospitality, Hospitality Management
Washington Community High School 1997 — 2001
High School Diploma
Regions Financial Corporation February 2013 - May 2015
Regions Financial Corporation March 2012 - January 2013
InterContinental Hotels Group (IHG®) August 2007 - April 2011
Education
Florida International University 2006 — 2011
Bachelor of Business Administration (BBA), Finance, General
Atlantic Hotels Group January 2014 - Present
InterContinental Hotels Group (IHG®) January 2015 - August 2015
Atlantic Hotels Group January 2012 - December 2013
Cornell University May 2011 - December 2011
Cornell University January 2010 - December 2011
Skills
Hotels, Finance, Real Estate Development, Valuation, Accounting, Financial Analysis, Management, Hospitality, Leadership, Human Resources, Advertising, Social Media, Microsoft Word, Event Planning, Microsoft Excel, Microsoft Office, PowerPoint
Education
Harvard University 2014 — 2016
Master of Business Administration (M.B.A.), Accounting and Finance
Cornell University 2009 — 2011
BS, Hotel Administration, Business Administration, and Concentration in Corporate Law
Southern Methodist University - Cox School of Business 2008 — 2009
Bachelor of Science, Business Administration and Management, General
The Episcopal School of Dallas 2004 — 2008
InterContinental Hotels Group (IHG®) July 2014 - Present
The Home Depot 2012 - July 2014
The Home Depot 2011 - 2012
Cargo 2010 - 2011
Clemson University 2009 - 2011
Enveritas Group 2008 - 2009
Expeditors 2007 - 2008
Universal Music Group May 2006 - August 2006
Skills
Social Media, Marketing, Advertising, Press Releases, Social Media Marketing, SEO, Editing, Marketing Communications, Copywriting, Email Marketing, Management, Digital Marketing, Web Content, Online Advertising, Facebook, Marketing Strategy, Integrated Marketing, Content Strategy, Digital Strategy, Social Networking
Education
Clemson University 2009 — 2011
Master of Arts (M.A.), Professional Communication
Clemson University 2003 — 2007
Bachelor of Arts (B.A.), Language and International Trade
InterContinental Hotels Group (IHG®) July 2015 - Present
IHG - InterContinental Hotels Group November 2014 - June 2015
InterContinental Hotels Group November 2012 - November 2014
XV Beacon Hotel May 2011 - November 2012
Endicott College August 2010 - May 2011
Essex County Club September 2007 - February 2011
Fairmont Hotels and Resorts September 2009 - December 2009
Chifley Hotels January 2009 - January 2009
Solomon & Associates, LLC January 2008 - January 2008
Alstom Power January 2007 - January 2007
Skills
Time Management, Front Office, Restaurants, Hospitality Industry, Micros, Facebook, Teamwork, Outlook, Management, Banquets, Organization, Leadership, Team Leadership, Administrative...
Education
Endicott College 2010 — 2011
MBA, Business Administration and Management, General
Endicott College 2006 — 2010
Bachelors in Hospitality Management, Concentration in Event Management
International College of Management, Sydney 2009 — 2009
Study Abroad, Events
Crowne Plaza® - LAX June 2015 - Present
InterContinental Hotels Group (IHG®) May 2015 - Present
The Garland August 2014 - May 2015
Hilton Garden Inn, Marina del Rey June 2012 - July 2014
LUXE City Center Hotel - LA Live January 2006 - May 2012
Holiday Inn, Woodland Hills January 2003 - December 2011
Holiday Inn, Brentwood / Bel-Air April 2000 - July 2004
Holiday Inn Express, Hollywood January 2002 - January 2003
Crowne Plaza Hotel, LAX October 2000 - November 2001
Holiday Inn, Woodland Hills May 1997 - April 2000
Skills
Forecasting, Budgets, Hotel Management, Revenue Analysis, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Pre-opening, Financial Reporting, Accounting, Resorts, Financial Analysis, Micros, Managerial Finance, Microsoft Excel, Cash Flow, Front Office, Financial Audits, Food & Beverage, Payroll, Multilingual, Multi-Property..., General Ledger, P&L review, Finance, Accounts Receivable, Internal Controls, Auditing, Financial Accounting, Accounts Payable
Education
California State University-Northridge
Accountancy and Information System
InterContinental Hotels Group (IHG®) June 2015 - August 2015
Guoyuan Securities Company Limited June 2010 - August 2010
Skills
Java, Python, R, SAS, SQL, Simio, Data Structures
Education
Georgia Institute of Technology 2015 — 2016
Master’s Degree, Computational Science and Engineering
Georgia Institute of Technology 2014 — 2015
Master’s Degree, Analytics, Analytical Tools Track
Stanford University 2013 — 2013
Summer Visitor
University of Minnesota-Twin Cities 2009 — 2013
Bachelor of Science (B.S.), Economics
InterContinental Hotels Group (IHG®) December 2012 - Present
Pantages Hotel Toronto Centre March 2010 - December 2011
The Cosmopolitan Hotel Toronto 2010 - December 2011
Skyline Boutique Hotels and Resorts 2010 - December 2011
Crowne Plaza Toronto Airport January 2006 - January 2010
Radisson Toronto Admiral Hotel May 1998 - January 2006
Skills
Hotel Management, Hotels, Front Office, Hospitality Management, Opera
Education
Centennial College 1994 — 1997
InterContinental Hotels Group (IHG®) June 2014 - Present
InterContinental Hotels Group August 2011 - May 2014
InterContinental Hotels Group July 2008 - September 2011
InterContinental Hotels Group October 2007 - July 2008
IHG - InterContinental Hotels Group October 2003 - October 2007
Skills
Forecasting, Budgets, Strategic Planning, Project Management, Workforce Management, PeopleSoft, Online Advertising, Microsoft Office, Business Communications, Hotels, Hospitality, Front Office, Call Center, Customer Satisfaction, Operations Management, Tourism, Performance Management, Training, Call Centers, Customer Service, Coaching, Leadership, Analysis, Human Resources, Management
Education
Cornell University
Master’s Degree, Master Certificate in Hospitality Management
Cornell University
Hospitality Marketing
De La Salle University 2008 — 2010
MMC, Master in Marketing Communication
University of the Philippines 1997 — 2003
AB Communication Arts, Writing
InterContinental Hotels Group (IHG®) January 2005 - August 2015
InterContinental Hotels Group (IHG®) January 1990 - December 2004
Hilton Worldwide January 1980 - December 1989
United States Olympian Association January 1976 - January 1980
Skills
Sales, Hospitality Industry, Customer Service, Hotels, Trade Shows, Hotel Management
Education
Columbia University in the City of New York
Bachelor’s Degree, English Language and Literature/Letters
InterContinental Hotels Group (IHG®) September 2015 - Present
Space Edventures Foundation January 2013 - Present
InterContinental Hotels Group March 2012 - September 2015
Georgia Institute of Technology April 2011 - April 2012
Brigham Young University July 2008 - June 2011
iWorlds Simulations May 2006 - April 2011
CMSEC January 2003 - April 2006
Xcelus June 2005 - February 2006
Skills
E-Learning, Instructional Design, Teaching, Research, Public Speaking, Training, Project Management, Team Leadership, Management, Strategy, Learning Management..., Captivate, Flash, Technical Writing, Analysis, Higher Education, Blended Learning
Education
Brigham Young University 2008 — 2011
Instructional Psychology and Technology MS, Instructional Games and Simulations
Brigham Young University 2002 — 2008
Earth and Space Science Education, Education, English, Science, Philosophy
InterContinental Hotels Group (IHG) March 2014 - Present
InterContinental Hotels Group May 2006 - March 2014
InterContinental Hotels Group (IHG®) April 2005 - May 2006
InterContinental Hotels Group October 2004 - April 2005
InterContinental Hotels Group December 2002 - October 2004
InterContinental Hotels Group April 2001 - December 2002
InterContinental Hotels Group May 1997 - April 2001
Holiday Inn Waikiki July 1994 - May 1997
Skills
Hospitality Management, Tourism, Hotel Management, Hospitality, Revenue Analysis, Customer Satisfaction, Budgets, Hotels, Hospitality Industry, Leadership, Management, Resorts, Team Building, Yield Management, Front Office, Training, Strategic Planning, Customer Service, Team Leadership, Digital Distribution, Revenue Management, Business Strategy, Call Center Development, Call Center..., Crisis Management, Crisis Communications, Revenue Management...
Education
University of North Carolina at Chapel Hill 1992 — 1994
BA, Communication and Media Studies
Brevard College 1990 — 1992
Associate of Arts (A.A.), Business Administration and Management, General
MIT Sloan School of Management & Harvard Kennedy School September 2014 - Present
InterContinental Hotels Group (IHG®) June 2015 - August 2015
The John Marshall Law School 2011 - 2014
Chicago Volunteer Legal Services (CVLS) 2006 - 2012
Apna Ghar, Inc. 2010 - 2010
Schiff Hardin LLP 2006 - 2010
Real Estate Associate Program (REAP) September 2008 - May 2009
Education
Harvard University 2015 — 2017
Master’s Degree
Massachusetts Institute of Technology - Sloan School of Management 2014 — 2017
Master of Business Administration (M.B.A.)
University of Pennsylvania Law School
JD, Law
Case Western Reserve University
Bachelor of Arts (B.A.), Economics, Psychology, International Studies with honors, Natural Sciences (minor), Phi Beta Kappa; summa cum laude
Sheraton September 2015 - Present
InterContinental Hotels Group (IHG®) June 2015 - Present
Freelance November 2013 - Present
Gramercy Park Hotel May 2012 - November 2013
Harborview Wine and Spirits November 2009 - August 2011
Starbucks October 2006 - November 2009
Carrier Dome October 2006 - May 2009
Skills
Hospitality Management, Hospitality Industry, Hotels, Micros, Front Office, Hospitality, Food & Beverage, Banquets, Restaurants, Catering, Fine Dining, Restaurant Management, Culinary Skills, Guest Service Management, Tourism, Food Service, Food Service Sanitation, Event Planning, Employee Training, Open Table, ServSafe, Customer Service, Wine, Sanitation, Food Preparation, POS, Food, Cash Handling, Microsoft Office, Customer Satisfaction, Time Management, Food Safety, Cooking, Inventory Management, Microsoft Word, MICROS, Sales, Social Media, Pre-opening, Microsoft Excel, Opera, Property Management..., Management, Social Networking
Education
Cornell University 2015 — 2015
Certificate in Hospitality Management, Hotel/Motel Administration/Management
Christine Valmy International 2013 — 2014
Nail Specialty: NYS licensed, Nail Technician/Specialist and Manicurist
State University of New York at Delhi 2005 — 2006
A.A.S., Restaurant/Food Services Management
State University of New York at Delhi 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences, General Studies and Humanities
InterContinental Hotels Group (IHG®) July 2015 - Present
Aloft Atlanta Downtown - Starwood Hotels & Resorts Worldwide, Inc June 2014 - July 2015
Aloft Charlotte Uptown - Starwood Hotels & Resorts Worldwide, Inc December 2013 - June 2014
Great Wolf Lodge February 2012 - March 2014
Palace Entertainment May 2006 - September 2011
UNC Charlotte August 2010 - August 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Teaching, Team Leadership, Team Building, Resorts, Front Office, Training, Hospitality Industry, Hotels, Hospitality, Hospitality Management, Pre-opening, Event Management, Time Management, Customer Satisfaction, Event Planning
Education
University of North Carolina at Charlotte 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Secondary Education and Teaching
Gardner-Webb University
Gardner-Webb University
Gardner-Webb University
Weaver Academy For The Performing & Visual Arts
High School Diploma, Vocal Performance
InterContinental Hotels Group (IHG®) July 2015 - Present
TransCard October 2013 - July 2015
Skills
Investments
Education
Baylor University 2006 — 2010
B.A. in International Studies, Political Science and Government
John Cabot University 2009 — 2009
International Affairs
InterContinental Hotels Group (IHG®) August 2014 - Present
InterContinental Hotels Group June 2013 - August 2014
InterContinental Hotels Group May 2012 - May 2013
Georgia State University March 2009 - June 2011
Emory University June 2008 - March 2009
Education
Emory University - Goizueta Business School 2011 — 2013
MBA
Vanderbilt University 2004 — 2008
B.Mus., Music History & Literature
InterContinental Hotels Group (IHG®) July 2015 - Present
X3 Sports June 2015 - Present
Joint Venture Partner with HMSHost May 2011 - Present
Colonial Williamsburg Foundation:Historic Triangle Field Consultancy December 2011 - May 2012
College of William and Mary August 2011 - May 2012
Global Concessions July 2009 - August 2010
Japan Exchange and Teaching Program (JET) August 2007 - August 2009
Skills
Leadership, Entrepreneurship, Management, Strategic Planning, Sales, Research, Business Planning, Building Relationships, Japanese, Team Building, Business Strategy, Travel Planning, Strategy, Restaurants, Fundraising, Airports, Business Development, Marketing Strategy, Profit Maximization, Restaurant Management, Revenue Analysis, Hospitality, Marketing, P&L, Consensus Building, Business Travel, Japanese business..., Adventure Travel, Data Analysis, Cross-functional Team..., Market Research, Global Business..., Global Strategy, Business Analysis, Business Process..., Marketing Communications, Integrated Marketing, Program Development
Education
Thunderbird School of Global Management
Master's Degree, Global Management
The College of William and Mary - The Mason School of Business 2010 — 2012
Master of Business Administration (M.B.A.)
Elon University 2002 — 2006
Bachelor's Degree, Finance
InterContinental Hotels Group (IHG®) July 2015 - Present
Marriott Hotels of Bend April 2014 - Present
Marriott December 2012 - April 2014
Devil's Thumb Ranch Resort & Spa May 2012 - November 2012
Skills
Team Leadership, Revenue Analysis, Yield Management, Front Office, Hotels, Hospitality, Customer Satisfaction, Front Office Support, Payroll Processing, Strategic Leadership
Education
Colorado Mountain College 2009 — 2011
Associate’s Degree, Associates of Arts
365/Stonebridge & HPH NYC May 2014 - Present
Wyndham Worldwide August 2012 - May 2014
InterContinental Hotels Group (IHG®) May 2010 - August 2012
Hospitality Partners/Courtyard by Marriott February 2009 - March 2010
Highgate Hotels/Westin San Francisco Market Street November 2007 - February 2009
Pyramid Advisors/Hilton San Francisco Fisherman's Wharf October 2004 - November 2007
New York Hospitality Management April 1996 - July 2004
Skills
Hotels, Hospitality, Rooms Division, Hotel Management, Front Office, Hospitality Management, Hospitality Industry, Property Management..., Food & Beverage, Pre-opening, Customer Satisfaction, Banquets, Frontline Management, Leadership, Customer Service, Front to Back Office, Fine Dining, Training, Convention Services, Employee Training, OnQ, Budgets, Lodging, Union Experience, Hotel Booking, Clean Rooms, Union Relations, Micros, Housekeeping, Training &..., New Yorker, Union Labor
Education
Baruch College 2001 — 2003
Real Estate Development, New York, Real Estate Development
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Hotels Group August 2013 - Present
Courtyard by Marriott San Diego Downtown of Sage Hospitality March 2009 - May 2013
Marriott International - San Diego Regional Sales Office Portfolio of 14 Marriott Hotels January 2005 - December 2008
Marriott International - Orange County Market Sales Portfolio of 6 Marriott Hotels March 2002 - December 2004
Marriott International July 1997 - March 2002
Marriott International February 1994 - July 1997
Skills
Budgets, Sales Management, Leadership, Hotels, Sales, Customer Satisfaction, Management, Negotiation, Hospitality Industry, Hospitality, Sales Process, Training, Strategy, Event Management, Recruiting, Marketing, Customer Service, Social Media, Sales Operations, Tourism, Revenue Analysis, Talent Acquisition, Trade Shows, Marketing Strategy, Hotel Management, Hospitality Management, Resorts, Food & Beverage, Human Resources, Contract Negotiation, Market Planning, Hiring, Team Building, CRM, Forecasting, Account Management, P&L, Teamwork, New Business Development, Hands-on Training, Sales Force Development, Training Delivery, Sales & Marketing...
Education
California State Polytechnic University-Pomona 1987 — 1992
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
California State Polytechnic University-Pomona 1987 — 1991
Bachelor of Science, Hotel and Restaurant Management
BeSteve.net April 2015 - Present
Carnegie Mellon University February 2015 - Present
SABIC June 2015 - August 2015
Carnegie Mellon University January 2015 - May 2015
VCLEANSE (维果清) May 2014 - July 2014
Shuying Academy February 2013 - August 2013
InterContinental Hotels Group (IHG®) July 2012 - August 2012
Skills
Photography, Microsoft Office, Photoshop, Python, Advertising, Research, Matlab, HPLC, UV/Vis, Flame AA, Goniometer, Titration
Education
Carnegie Mellon University 2013 — 2017
Bachelor of Science (B.S.), Chemical Engineering, 3.9
InterContinental Hotels Group (IHG®) April 2015 - Present
InterContinental Hotels Group (IHG®) December 2013 - April 2015
REVPAR International February 2011 - November 2013
WTS International, Inc. February 2007 - February 2011
Skills
Hospitality Consulting, Hospitality, Hotels, Spa, Hospitality Management, Change Management, Sports Management, Recreation Planning, Recreation, Leisure Industry, Leisure Centres, Leisure, Marketing Research, Marketing Strategy, Marketing, Management, Strategic Planning, Training, Resorts, Market Research, Recruiting, Food & Beverage, Revenue Analysis, Hospitality Industry, Start-ups, Time Management, Feasibility Studies, Leadership, Business Planning, Yield Management, Event Management, Tourism
Education
Curtin University of Technology 2008 — 2010
Master of Business Administration with Distinction
University of Adelaide 2005 — 2006
Master of Entrepreneurship
Edith Cowan University 2002 — 2003
Bachelor of Business, Marketing
Edith Cowan University 1996 — 1999
Bachelor of Social Science, Leisure Science and Sport Management
Australian Graduate School of Management
AGSM MBA Programs- Change Management
Cornell University
Hotel Real Estate Investments and Asset Management Certification
InterContinental Hotels Group (IHG®) April 2015 - Present
King and Spalding June 2004 - April 2015
Cleary Gottlieb Steen & Hamilton LLP August 2002 - June 2004
Skills
Commercial Litigation, Legal Research, Litigation, Civil Litigation
Education
Columbia Law School 1999 — 2002
Doctor of Law (J.D.)
University of Wisconsin-Madison 1994 — 1998
Bachelor of Arts (B.A.), International Relations
InterContinental Hotels Group (IHG®) May 2015 - Present
AT&T December 2012 - March 2015
Relamark.com January 2012 - January 2013
British Telecom March 2006 - February 2012
TSW Consulting,INC January 2004 - February 2010
AT&T February 2003 - January 2005
Bellsouth Long Distance January 2001 - January 2002
Sprint January 2000 - January 2001
Network Equipment Technologies January 1999 - January 2000
MCI Corporation January 1998 - January 1999
Skills
Telecommunications, MPLS, Managed Services, VoIP, IP, DWDM, SDH, Frame Relay, Wireless, WAN, Pre-sales, Provisioning, Service Delivery, Call Center, Computer Network..., Call Centers, Solution Selling, Training, Sales, Switches, Troubleshooting, Web Marketing, Vendor Management, Online Marketing, Social Media Marketing, Email Marketing, Unified Communications, Data Center, Networking
Education
Georgia State University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Marketing, A
Georgia State University 2004 — 2007
Bachelor Degree; Associates Degree, MarketingIT Project Management; Business Administration
Georgia Perimeter College 2001 — 2004
Associate's degree, Business Administration and Management, General
InterContinental Hotels Group (IHG®) January 2015 - Present
Banana Republic / Gap Inc. October 2013 - January 2015
Target September 2010 - October 2013
Target Corporation June 2009 - August 2009
Atlanta Silverbacks Professional Soccer Team, LLC May 2008 - August 2008
Skills
Business Analysis, Replenishment, ProSpace, Business Communications, Driving Results, Collaborative Planning, Microsoft Office, Inventory Management, Account Management, Vendor Management, Supply Chain Management, Accountability, CPFR, Strategy, Management, Data Analysis, Customer Service, Sales, Leadership, Training, Microsoft Excel, Strategic Planning, Budgets, Forecasting, PowerPoint
Education
Emory University - Goizueta Business School 2008 — 2010
Bachelor of Business Administration (BBA), Finance; Organization and Management
Oxford College of Emory University 2006 — 2008
Associate of Arts, Economics
InterContinental Hotels Group (IHG®) October 2014 - Present
KL Creative Design July 2013 - October 2014
Vail Resorts January 2013 - April 2013
Skills
Microsoft Word, PowerPoint, Microsoft Office, Customer Service, Microsoft Excel
Education
Emory University 2007 — 2012
Bachelor of Arts (B.A.), Mathematics
InterContinental Hotels Group (IHG) June 2006 - Present
InterContinental Hotels Group (IHG) 2001 - 2006
InterContinental Hotels Group (IHG®) 1996 - 2001
InterContinental Hotels Group (IHG®) July 1995 - 1996
Skills
Event Management, Hotels, Hospitality, Resorts, Hospitality Industry, Hospitality Management, Hotel Management, Event Planning, Meeting Planning, Revenue Analysis, Corporate Events, Trade Shows, Customer Service, Tourism, Budget Management, Content Strategy, Cross-functional Team..., Customer Experience, Strategic Communications, Visual Communication, Creative Arts, Influential Communicator, High-Level Relationship..., Transportation, Team Leadership
Education
Wharton Business School
Certificate of Professional Development, Global Leadership Program
Art Institute of Atlanta 1995 — 1997
Design and Visual Communications
Radford University 1984 — 1987
Graphic Design Visual Communications & Production
Emory University - Goizueta Business School
Leadership Program Continuing Education
InterContinental Hotels Group (IHG®) July 2015 - Present
CentralBOS 2014 - April 2015
American Basketball Association August 2013 - May 2014
appsbar Inc. May 2011 - April 2013
DigDev April 2011 - April 2013
NCAA June 2006 - May 2011
Lynn University May 2009 - April 2011
Skills
Marketing, Marketing Communications, Digital Marketing, Communication, Outstanding..., Email Marketing, Mobile Marketing, Facebook, Event Planning, Advertising, Lead Generation, Leadership, Social Media, Entrepreneurship, Sales, Brand Management, Customer Service, Strategic Planning, SEO, Mobile Devices, Strategy, Online Advertising, Social Media Marketing, New Media
Education
Lynn University 2009 — 2011
MBA, Marketing
Canisius College 2006 — 2009
Bachelor of Arts, Communications
Boston College High School 2003 — 2006
Civilian Military Combine: America's Race June 2012 - June 2015
Civilian Military Combine: America's Race January 2012 - June 2012
Certified Staffing Solutions May 2010 - September 2011
Proctors Theatre/Open Stage Media (OSM) January 2010 - May 2010
Taste of Greece January 2008 - February 2009
Fulton Montgomery Community College October 2006 - May 2008
InterContinental Hotels Group (IHG®) September 2007 - December 2007
Skills
Management, Leadership, Business Development, Operations Management, Strategy, Strategic Planning, Event Planning, Event Management, Event Production, Strategic Partnerships, Team Leadership, Team Management, Teamwork, Training, Marketing, Marketing Strategy, Social Media Marketing, Digital Marketing, Online Marketing, Email Marketing, MailChimp, Entrepreneurship, Social Media, Facebook, Twitter, Time Management, Customer Relations, Customer Service, Research, Public Speaking, Windows, Mac OS X, Microsoft Office, Wordpress, Website Development, Photography, Photoshop, Lightroom, Quickbooks, BullHorn, Social Networking
Education
St. John's University 2011 — 2013
MBA
State University of New York at Albany 2008 — 2010
B.A
Fulton-Montgomery Community College 2006 — 2008
A.A.S
JF Hillebrand Global Beverage Logistics February 2014 - Present
University of Vienna February 2015 - July 2015
UNIDO October 2013 - December 2013
Marriott International April 2010 - April 2012
InterContinental Hotels Group (IHG®) September 2008 - April 2010
Skills
International Relations, Hospitality Management, Hospitality, Hotels, English, Hospitality Industry, Event Management, Tourism, Research, Chinese, Chinese Culture, Asian Studies, Food
Education
University of Vienna 2013 — 2015
Bachelor’s Degree, Chinese Studies
University of Vienna 2012 — 2015
Master’s Degree, East Asian Studies
Dongbei University of Finance and Economics 2007 — 2008
Chinese Business Administration
FH KufsteinTirol 2005 — 2008
Bachelor’s Degree, International Business and Management
Höhere Lehranstalt für Tourismus Wien XXI 1999 — 2004
High School, Tourism Management
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Hotels Group May 2014 - August 2014
Skills
Public Speaking, Research, Due Diligence, Microsoft Excel, PowerPoint, Teamwork, Leadership, Strategic Planning
Education
Georgia College and State University 2013 — 2017
Finance and Financial Management Services
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Hotels Group (IHG®) June 2010 - May 2015
Education
Colorado School of Mines
InterContinental Hotels Group (IHG®) December 2014 - Present
InterContinental Hotels Group August 2012 - November 2014
Vertical Acuity February 2010 - July 2012
LivePerson April 2007 - January 2010
Proficient Systems May 2003 - April 2007
Accenture July 1999 - May 2003
Skills
Enterprise Software, Product Management, SaaS, Cross-functional Team..., Product Marketing, Agile Methodologies, Start-ups, Java, Leadership, Requirements Analysis, Marketing
Education
Georgia Institute of Technology 1996 — 2000
BS, Computer Science
Wyndham Hotel Group 2014 - Present
The Trump Hotel Collection 2012 - 2014
Starwood Hotels and Resorts 2009 - 2012
Starwood Hotels and Resorts 2007 - 2009
Worldhotels 2006 - 2007
American Red Cross 2004 - 2006
InterContinental Hotels Group (IHG®) 2001 - 2004
Skills
Hotels, Hospitality, Promotions, Email Marketing, Online Marketing, Developing Client..., Social Media Marketing, Financial Analysis, Direct Marketing, Leadership Development, ecommerce, Strategy, Revenue Analysis, E-commerce, New Business Development, Hospitality Industry, Public Relations
Education
Temple University - Fox School of Business and Management Honors Program
Bachelor of Business Administration (B.B.A.), Marketing and Hospitality Management
Temple University Rome Study Abroad Program
Cornell University
Masters Certificate in Hospitality Management and Marketing
South Western High School
InterContinental Hotels Group (IHG®) November 2013 - Present
E*TRADE Financial August 2001 - November 2013
MedAssets January 2000 - August 2001
InterContinental Hotels Group June 1998 - January 2000
Degussa Corporation October 1995 - June 1998
MAPICS March 1994 - October 1995
MetLife March 1993 - March 1994
GTE Government Systems May 1991 - March 1993
Skills
Technology, High Performance..., Transformational..., Process Optimization, Spend Management, Networking, Market Data, Information Security, High Performance Teams, Organizational..., Cross Functional Team..., Solution Delivery, MPLS, Data Center, VoIP, Operations Management, Contract Negotiation, Software Development, Financial Markets, Disaster Recovery, Project Management, Vendor Management, Exchange Connectivity, Leadership, Low Latency, Vendor Relationships, Network Architecture, Management, Electronic Trading, Securities, Financial Services, Executive Management, Databases, Information Technology, Integration, SaaS, Cloud Computing, Enterprise Architecture, Strategy
Education
University of West Florida 1989 — 1991
B.S., Systems and Controls Engineering
Florida State University 1988 — 1989
Electrical and Electronics Engineering
Pensacola Junior College 1986 — 1988
Associate of Science (AS), Pre-Engineering
InterContinental Hotels Group (IHG®) February 2010 - Present
Prism Hotels April 2007 - February 2010
Bharat Hotels/InterContinental The Grand New Delhi August 2005 - October 2006
Hilton Hotel Huntsville April 2003 - August 2005
Holiday Inn August 2000 - March 2001
Wyndham Hotels & Resorts December 1998 - July 2000
Holiday Inn SunSpree Resort August 1995 - June 1998
Hilton Hotel Melbourne, Florida July 1990 - March 1995
Radisson February 1982 - June 1990
Hyatt Hotels & Resorts February 1980 - January 1982
Skills
Negotiation, Restaurants, Hospitality Industry, Food & Beverage, Leadership, Resorts, Human Resources, Management, Front Office, Food, Banquets, Hotel Management, Pre-opening, Yield Management, Hotels, Hotel Booking, Rooms Division, Hospitality Management, Hospitality
Education
Roosevelt University 1973 — 1974
Business Admn.
Delhi University 1966 — 1969
B. Sc
InterContinental Hotels Group (IHG®) December 2010 - Present
InterContinental Hotels Group (IHG®) August 2004 - December 2010
Larkspur Hotels and Restaurants August 2000 - October 2003
Skills
Hospitality Management, Hotel Management, Asset Management, Resorts, New Hotel Opening, Revenue Analysis, Yield Management, Operations Management, Rooms Division, Guest Service Management, Food & Beverage, Restaurant Management, Banquets, Forecasting, Profit & Loss Management, Opera, OnQ, System 21, Pre-opening experience, Customer Service, Hiring
Education
Emory University - Goizueta Business School 2007 — 2009
Executive Leadership On Track Program (IHG)
California State University-East Bay 1984 — 1985
Accounting and Finance
Chabot College 1982 — 1984
Business Administration and Management, General
InterContinental Hotels Group (IHG®) May 2003 - August 2015
Hilton September 2001 - May 2003
Hilton Hotels Worldwide July 1999 - September 2001
Westin Galleria Dallas April 1997 - April 1999
Grand Kempinski Dallas March 1994 - April 1997
Hyatt Hotels Corporation January 1988 - January 1990
Skills
Sales Force Automation, Microsoft Office, Microsoft Excel, PowerPoint, Gmail, Meeting Planning, Account Management, Leisure, Hospitality, Hotel Management, Tourism, Pre-opening, Event Management, Sales, Revenue Analysis, Sales Management, Hotels, Event Planning, New Business Development, Hospitality Management, Food & Beverage, Hospitality Industry, Resorts, Trade Shows, Opening Hotels, Business Travel, Yield Management, National Account..., Front Office, Training
Education
Florida International University 1986 — 1988
Bachelor's degree, Hospitality Administration/Management
International Fine Arts College 1984 — 1986
Associate’s Degree, Fashion Merchandising
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Hotels Group February 2010 - Present
Georgia Technology Authority 2000 - January 2008
Georgia Department of Human Resources 1996 - 2000
Georgia Bureau of Investigation 1994 - 1996
Skills
Program Management, Project Management, Management, Vendor Management, SDLC, PMP, Business Analysis, Project Planning, Process Improvement, Requirements Analysis
Education
Georgia Perimeter College
Global Business Travel - AMEX May 2015 - Present
Dart Container August 2014 - May 2015
InterContinental Hotels Group (IHG®) October 2013 - July 2014
Endo Pharmaceuticals March 2013 - June 2013
John Templeton Foundation May 2012 - October 2012
GSI Commerce - eBay Subsidiary July 2011 - May 2012
ADP 2004 - 2012
SCA Americas February 2011 - July 2011
QVC March 2010 - July 2010
Tube City IMS June 2009 - March 2010
Skills
ADP Enterprise Versions..., ADP PayForce, ADP Reporter, Excel, Word, Access,..., ADP AutoPay, ADP AutoLink, ADP Connection, ReportSmith, ADP Workforce Now, HRIS, ADP ReportSmith, ADP Payroll, ADP Payforce, PeopleSoft, Project Management, Vendor Management, Employee Benefits, Talent Management, 401k, Payroll, Performance Management, Human Resources, Open Enrollment, Process Improvement, Personnel Management, Workday, Analysis, Access, Applicant Tracking..., Onboarding
Education
Central Arizona College 1977 — 1978
Accounting and Finance
InterContinental Hotels Group (IHG®) June 2015 - Present
InterContinental Hotels Group (IHG®) July 2010 - May 2015
InterContinental Hotels Group (IHG®) April 2007 - July 2010
Traditions in Tile July 2006 - February 2007
Traditions in Tile and Stone April 2002 - 2007
Britches of Georgetown September 2000 - April 2002
Lorain National Bank 1997 - 2000
Skills
Private Investigations, Leadership, Employee Relations, Human Resources, Employee Engagement, Recruiting, Training, Coaching, Benefits Administration, Hospitality, Hiring, Hotels, Employee Training, Interviews, Labor Relations, Management, Team Building, HRIS, Conflict Resolution, Hospitality Industry, Hotel Management, Hospitality Management, Employee Benefits, Operations Management, Sales, Performance Management, HR Policies, Succession Planning, Time Management, Payroll, ADP Payroll, Onboarding, New Hire Orientations, Organizational..., Personnel Management, Employee Recognition, Talent Management, Deferred Compensation, Talent Acquisition, FMLA, Applicant Tracking..., College Recruiting, Workforce Planning, Employer Branding, Property Management..., EEO, Employment Law, Workers Compensation, Pre-opening, SPHR
Education
Cleveland State University 1993 — 1995
Bachelors of Business Administration Degree, Human Resources and General Management
Saint Ignatius High School , Cleveland, Ohio 1977 — 1981
College Prep, Business
InterContinental Hotels Group (IHG®) October 2015 - Present
InterContinental Hotels Group October 2012 - October 2015
InterContinental Hotels Group June 2008 - September 2012
Ketchum 2002 - 2008
Wachovia 1999 - 2002
Wachovia 1996 - 1999
Skills
Brand Development, Marketing Strategy, Integrated Marketing, Brand Management, Strategic Planning, Marketing Research, Marketing Communications, Advertising, Public Relations, Qualitative Research, Brand Awareness, Strategic Communications, Corporate Communications, Quantitative Research, Consumer Marketing, Consumer Insight, Brand Equity, Brand Implementation, Customer Segmentation..., Segmentation, Brand Positioning..., Portfolio Optimization, Brand Architecture
Education
Georgia State University - J. Mack Robinson College of Business
MBA, marketing
The University of Texas at Austin
Double major, advertising
The University of Texas at Austin - The Red McCombs School of Business
BBA, business management
Emory University - Goizueta Business School
Executive Education
InterContinental Hotels Group (IHG®) September 2015 - Present
Turner Broadcasting August 2011 - September 2015
ING Investment Management December 2002 - July 2011
ING Financial Markets October 2000 - November 2002
ING Barings March 1996 - September 2000
Education
City University London 1992 — 1995
Bachelor of Science, Mathematical Science with Computer Science
IHG - InterContinental Hotels Group August 2014 - Present
IHG April 2012 - August 2014
InterContinental Hotels Group (IHG®) April 2010 - April 2012
InterContinental Hotels Group January 2009 - April 2010
InterContinental Hotels Group October 2007 - January 2009
Skills
Loyalty Programs, Revenue Analysis, Loyalty Marketing, Hotels, Tourism, Hospitality Industry, Hospitality, Competitive Analysis, Analytics, Marketing Management, Market Planning, Leisure, Marketing Strategy, CRM, Marketing, Customer Satisfaction, Hotel Booking, Yield Management, Travel Management, E-commerce, Hotel Management, Management, Product Management, Project Planning, Project Management, Agile Project Management, Agile Methodologies, PMO Services
Education
Georgia Perimeter College 1999 — 2002
Associates, Business Administration
InterContinental Hotels Group (IHG®) October 2014 - Present
IHG March 2008 - December 2013
IHG 2001 - 2004
Skills
Hotels, Hotel Management, Hospitality Management, Hospitality, Revenue Analysis, Amadeus, Hospitality Industry, Hotel Booking, Front Office, Forecasting, Management, Property Management..., Customer Service, Pre-opening, Rooms Division, Tourism, Yield Management, Opening Hotels
Education
East Carolina University 1987 — 1992
Bachelors, Early Childhood Development
Revenue Analytics, Inc. September 2015 - Present
InterContinental Hotels Group (IHG®) May 2015 - August 2015
Revenue Analytics, Inc. September 2012 - May 2015
IMS Health November 2011 - September 2012
Surveillance Data Inc 2010 - November 2011
SDI Health (formerly Surveillance Data) 2006 - 2010
SDI 2005 - 2006
Skills
Data Warehousing, Databases, Business Intelligence, Data Modeling, ETL, SQL, Microsoft SQL Server, PL/SQL, SSIS, Database Design, Business Analysis, SAS, Oracle, Visio, Erwin, Data Warehouse..., SQL Tuning, T-SQL, Agile Methodologies, ASP, Analytics, Data Analysis, Data Integration, Data Mining, SDLC, SSRS, Software Development, Unix, Microstrategy, Visual Basic, Informatica
Education
Drexel University 2002 — 2004
Master of Science, Software Eng
InterContinental Hotels Group (IHG®) June 2015 - Present
Floor and Decor March 2013 - February 2015
First Data Corporation July 2009 - March 2013
The Home Depot January 2008 - June 2009
The Home Depot December 2006 - December 2007
The Home Depot November 2004 - December 2006
The Home Depot February 2002 - November 2004
The Home Depot November 1999 - February 2002
The Home Depot January 1997 - November 1999
The Home Depot May 1994 - January 1997
Skills
HP UX, AIX, Linux, Windows..., DOS, MVS, Stratus, Informix 4GL, SQL, C, Unix Shell Scripting, Tcl-Tk, HTML, Java, VOS, Microsoft Office, Maestro, DB2, Oracle, Informix, Leadership, Client Liaison, Management, Software Development, Infrastructure, Business Process, Project Management, CRM, IT Operations, IT Management, Windows, Business Intelligence, Disaster Recovery, Integration, SDLC, HP-UX, IT Strategy, Enterprise Architecture, Security
Education
Georgia Institute of Technology 1992 — 1996
BS, Management & Computer Science
Oakwood Worldwide July 2015 - Present
IHG InterContinental Hotels Group March 2012 - July 2015
InterContinental Hotels Group (IHG®) July 2010 - March 2012
IHG July 2008 - August 2010
InterContinental Hotels Group October 2007 - June 2008
IHG August 2006 - September 2007
Skills
Revenue Analysis, Hospitality, Hotels, Yield Management, Hotel Management, Hospitality Industry, Hospitality Management, Front Office, Resorts, Pre-opening, Property Management..., Tourism, Pricing Strategy, Leisure, Food & Beverage, Customer Satisfaction, Rooms Division, Opening Hotels, Guest Service Management, Opera, Revenue Forecasting, OnQ, Micros, Business Travel, Hotel Booking, Online Travel, Banquets, Lodging, Travel Management, Catering, Restaurants, Concierge Services, Reservation, Restaurant Management, Meeting Planning, Delphi, Income Statement, Convention Services, P&L, Analytics, Luxury, Hotel Administration, Pre-opening experience, GDS, MICROS
Education
Georgia Institute of Technology 2008 — 2009
MBA, Global Business
Georgia Institute of Technology - Georgia Tech College of Management 2008 — 2009
2009, MBA
State University of New York College at Buffalo 1999 — 2002
Business, Hospitality Mgmt
Hutch Tech
InterContinental Hotels Group (IHG®) August 2015 - Present
A Wireless – Verizon Wireless Premium Retailer August 2011 - April 2015
Windstream Communications October 2010 - August 2011
T-Mobile 2008 - 2008
SunCom Wireless 1998 - 2008
Olsten Staffing Services 1997 - 1998
IKON Office Solutions 1986 - 1997
Skills
Training, Direct Sales, Sales, Sales Management, Sales Process, Selling Skills, Sales Operations, Sales Presentations, Customer Satisfaction, Account Management, Solution Selling, Customer Retention, Project Management, Human Resources, B2B, Leadership Development, Instructor-led Training, Retail, Trainers, Training Delivery, Retail Sales, Curriculum Development, Training Needs Analysis, Indirect Channel Sales, Curriculum Design, Coaching, Wireless, Income Statement, Call Centers, Marketing, Customer Experience, Leadership, Team Leadership, Telecommunications, Team Building
Education
Georgia Southern University
Bachelor, Business Administration
Citi January 2011 - Present
Cognizant Technology Solutions January 2011 - Present
InterContinental Hotels Group (IHG®) 2011 - 2013
InterContinental Hotels Group (IHG®) 2011 - 2013
Tata Consultancy Services August 2010 - January 2011
IBM September 2007 - August 2010
Skills
PL/SQL, ETL, SDLC, Oracle, Data Warehousing, Unix, Requirements Analysis, Teradata, Business Objects, Data Modeling, Talend, Cognos, Informatica
Education
B. M. S. College of Engineering 2002 — 2007
Bachelor's degree (Computer Science), Comuter Science
B. M. S. College of Engineering 2002 — 2007
Computer Science Engineering, Computer Science
InterContinental Hotels Group (IHG®) October 2014 - Present
Personal Touch Daycare & Learning Center June 2001 - February 2014
Skills
Staffing and Recruiting..., Employee relations, Employment Law, Employee Handbooks, MS office, Peachtree, Accounting
Education
Charleston Southern University
Organizational Management/HR Management, Human Resources Management/Personnel Administration, General, 3.6
Strayer University
Associate of Arts (A.A.), Business Administration, Management and Operations, 3.8
InterContinental Hotels Group (IHG®) August 2004 - Present
Prime Hospitality 1997 - August 2004
Skills
Hospitality Management, Leadership, Sales, Revenue Growth..., Food & Beverage, Customer Satisfaction, Training, Forecasting, Revenue Analysis, Revenue & Profit Growth, Operations Management, Sales Management, Customer Experience, Owner Representation, PowerPoint, Customer Service, Microsoft Excel, Microsoft Office, Research, Teaching, English, Windows, Outlook, Microsoft Word, Hotels, Hospitality, Management, Strategic Planning, Project Management, Budgets, Hotel Management, Negotiation
Education
Emory University - Goizueta Business School
Executive Program "On Track" Leadership Training
LaGrange College
Associate's degree, Hospitality Administration/Management
InterContinental Hotels Group (IHG®) July 2013 - Present
Skills
Microsoft Word, Research, PowerPoint
Education
Centennial College
Hospitality Administration/Management
InterContinental Hotels Group November 2011 - July 2014
InterContinental Hotels Group (IHG®) November 2009 - 2011
Skills
Health Education, Mental Health, Healthcare, Hospitality, Time Management, Hospitality Industry, Customer Service, Event Planning, Microsoft Office, Event Management, Microsoft Excel, Social Media, English, Research, Photoshop, Social Networking, Outlook, Windows, Data Analysis, Switchboard Operator, Health & Safety Advice, Retail Sales, Guest Service Management
Education
DON Robert College of Health Care 2015 — 2015
Persona Support Worker (PSW), Health/Health Care Administration/Management
George Brown College 2009 — 2011
Diploma, Hotel Management
Constellation College 2008 — 2009
Diploma, Hotel, Motel, and Restaurant Management
Interior Design Consultant August 2014 - Present
Ferry Hayes and Allen Designers October 2006 - August 2014
InterContinental Hotels Group (IHG®) January 2005 - October 2006
Niles Bolton Associates 2000 - 2005
Ferry Hayes and Allen Designers 1995 - 2000
Skills
Design Research, Space planning, Interior Design, Sketching, Interior Architecture, Sustainable Design, Submittals, FF&E, Architectural Design, Space-planning, SketchUp, Renovation, LEED, Residential Design, LEED AP, Rendering, Space Planning
Education
Art Institute of Atlanta 1987 — 1989
Interior Design
Kutztown University 1975 — 1978
BFA, Painting
Parsons School of Design 1974 — 1975
Illustration
InterContinental Hotels Group (IHG®) August 2015 - Present
MedRite January 2015 - Present
New York Athletic Club November 2012 - Present
CITYMD May 2014 - January 2015
UDR July 2009 - June 2014
The Gershwin Hotel August 2008 - October 2010
Westin Hotels & Resorts February 2003 - January 2007
Franklin Hotel May 2004 - August 2006
Register.com December 1999 - April 2001
Marriott International February 1994 - April 1999
Skills
Front Office, Hotels, Hospitality, Hotel Management, Hospitality Management, Resorts, Hospitality Industry, Rooms Division, Property Management..., Revenue Analysis, Concierge Services, Customer Satisfaction
Education
City University of New York
Stuyvesant High School
Staybridge Suites January 2006 - Present
InterContinental Hotels Group (IHG®) January 2004 - Present
Skills
Marketing, Customer Service, Event Planning, Event Management, Hospitality Management, Hospitality Industry, Tourism, Hotel Management, Sales Management
Education
Long Island University, Southampton Campus 1992 — 1994
Bachelor of Fine Arts (B.F.A.), Public Relations, Advertising, and Applied Communication
Genesee Community College 1990 — 1992
Associate's degree, Tourism and Travel Services Marketing Operations
InterContinental Hotels Group (IHG®) July 2015 - Present
PGA National Resort & Spa January 2015 - Present
Laura's Catering December 2008 - July 2014
Simply Nanette Catering September 2007 - December 2008
Bradigan & Orlandini June 1999 - December 2008
Skills
Customer Service, Public Speaking, Event Planning, Strategic Planning, Microsoft Office, Event Management, Social Media, Social Media Marketing, Marketing Strategy, Team Building
Education
Capital University 2000 — 2002
Bachelor’s Degree, Political Science and Government
Bradford Business College 1994 — 1995
Associate’s Degree, Legal Research and Advanced Professional Studies
InterContinental Hotels Group (IHG®) August 2015 - Present
Layla Grayce August 2014 - August 2015
Porchlight July 2014 - August 2015
McCauley Marketing Services August 2013 - August 2014
Minor Concepts June 2013 - August 2013
Southern Ground Artists September 2012 - June 2013
Scoutmob May 2012 - October 2012
Glam Fashion Boutique October 2011 - April 2012
North Point Community Church June 2009 - December 2011
Scoutmob January 2011 - June 2011
Skills
English, Research, PowerPoint, Writing, Music Industry, Communication, WordPress, Facebook, Social Media Marketing, Press Releases, Creative Writing, Copywriting, Organization, Coordination, Marketing, New Media, Twitter, HTML, Pinterest, Promotions, Music Publishing, Digital Music Marketing, Task Management, Pop Culture, Entertainment, Musicians, Publishing, Tumblr, Research Compilation, Social Networking, Storytelling, AP Style, Interviews, Blogging, Social Media, Copy Editing, Email Marketing, Advertising, Editorial, Music, SEO, Digital Media, Marketing Copy, Market Research, Web Content Management, Content Marketing
Education
The University of Georgia 2011 — 2013
Bachelor of Arts in Journalism, Mass Media Arts; Music Business Certificate
Georgia State University 2010 — 2011
Georgia Southern University 2009 — 2010
North Forsyth High School 2005 — 2009
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - March 2015
The Ritz-Carlton Hotel Company LLC July 2012 - October 2013
The Ritz-Carlton Hotel Company LLC October 2010 - July 2012
InterContinental Hotels Group November 2009 - October 2010
InterContinental Hotels Group June 2008 - November 2009
InterContinental Hotels Group (IHG®) June 2006 - July 2007
InterContinental Hotels Group (IHG®) July 2005 - May 2006
Skills
Opera, Fidelio, PeopleSoft, Excel, Word, Outlook, PowerPoint, Rooms Division, Guest Service, Hospitality Management, Hospitality, Hotels, Front Office, Resorts, Hospitality Industry, Guest Satisfaction, Microsoft Excel, Management, Customer Service, Leadership, Hotel Management, Micros, Opening Hotels, Food & Beverage, Pre-opening, Customer Satisfaction, Property Management..., Revenue Analysis, Tourism
Education
Cornell University 2011 — 2012
Master Certificate in Hospitality Management
Romanian-American University Bucharest 2004 — 2008
Bachelor
InterContinental Hotels Group (IHG®) October 2014 - Present
Kaiser Permanente December 2013 - October 2014
Walmart.com August 2011 - December 2013
On Lok February 2011 - July 2011
Synova August 2009 - January 2010
Recruit Express March 2009 - June 2009
Skills
Onboarding, Human Resources, Employee Relations, Applicant Tracking..., HRIS, New Hire Orientations, Recruiting, PeopleSoft, Screening, Employee Benefits, Microsoft Excel, Microsoft Word, Talent Acquisition, Talent Management, Outlook, Personnel Management, Deferred Compensation, Performance Management, Organizational..., Sourcing, Career Development, Workers Compensation, Customer Service, Exit Interviews, Payroll, Lotus Notes, Case Managment
Education
Golden Gate University 2011 — 2012
Master of Science, Human Resources Management, 3.9 / 4
City University of Hong Kong 2006 — 2009
Bachelor Of Business Administration (Honors) In Human Resources Management, Human Resources Management, Marketing
InterContinental Hotels Group (IHG®) April 2014 - Present
UnitedHealth Group September 2011 - Present
Verizon Data Services India July 2007 - November 2010
Evolving Systems August 2005 - March 2007
Skills
Testing, JDBC, Software Development, SDLC, Spring, Java, Requirements Analysis, C++, Struts, Eclipse, Hibernate, Java Enterprise Edition, Unix, PL/SQL, SOA
Education
Annamalai University 2003 — 2006
MCA, Computer Science
InterContinental Hotels Group (IHG®) August 2015 - Present
InterContinental Hotels Group July 2013 - August 2015
Ruth's Hospitality Group Inc., October 2002 - July 2013
Oscar de la Renta March 2012 - October 2012
Juicy Couture May 2009 - November 2010
Liz Claiborne Inc. November 2006 - April 2009
Aeffe S.p.A. April 2006 - June 2006
Skills
Outlook, Customer Service, Fashion, Hospitality Industry, Employee Training, Time Management, Trend Analysis, Microsoft Excel, MS Excel Pivot Tables, Microsoft Word, PowerPoint, Training & Development, Serve Safe Certified, Coaching, Warm Calling, Event Planning, Food Service, Sales, Tripleseat, Caterease, Scheme, Full Circle, EDI, GCS, QRS and Intertrade..., UPC, Routing Guides, Order Management, Order Processing, Mannequin Styling, Product Flow, Catering
Education
Berkeley College 2004 — 2006
Bachelor's Degree, Fashion Marketing and Management
County College of Morris 2002 — 2004
Associate's Degree, Liberal Arts
InterContinental Hotels Group (IHG®) August 2015 - Present
InterContinental Hotels Group (IHG) February 2015 - Present
InterContinental Hotels Group May 2005 - Present
Sears Canada November 2011 - February 2014
InterContinental Hotels Group May 1991 - April 2005
Skills
Employee Relations, Payroll, Accounts Payable, Hotels, Hospitality, Hospitality Management, Recruiting, Employee Engagement, Hotel Management, Customer Service, Human Resources, Benefits Administration, PeopleSoft, Time Management, Employee Benefits, Management, Hiring, Sales
Education
Centennial College
Hotel Management
Ryerson University
Human Resources
InterContinental Hotels Group (IHG®) June 2015 - Present
InterContinental Hotels Group April 2013 - June 2015
ARAMARK July 2011 - April 2013
Sears Holdings Corporation August 2010 - July 2011
Skills
Fast Learner, Flexibility, Organized Multi-tasker, Always Punctual, Communication Skills, Active Listener
Education
Elgin Community College 2012 — 2014
Sports Management
Streamwood High School 2005 — 2009
InterContinental Hotels Group (IHG®) March 2010 - Present
Skills
Hospitality Management, Hospitality, Hotel Management, Hotels
Education
Gold Coast School of Construction 2001 — 2001
Condominium Association Manager Certification
Florida International University 1998 — 2001
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
InterContinental Hotels Group (IHG®) August 1999 - Present
Prime Hospitality July 1998 - August 1999
Skills
Hospitality Management, Hospitality Industry, Management, Operations Management, Sales Management, Hotels, Hotel Management, Rooms Division, Yield Management, Revenue Analysis, Revenue Growth..., Revenue & Profit Growth, Finance, Human Resources
Education
Centro Escolar University 1994 — 1997
Hotel and Restaurant Management