InterContinental Hotels Group (IHG)
Industry: Company
DescriptionInterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. Customer service: 020 3349 9179 Headquarters: Denham CEO: Keith Barr Subsidiaries: Holiday Inn, InterContinental, Holiday Inn Express,
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InterContinental Hotels Group (IHG) Employees
InterContinental Hotels Group (IHG®) May 2015 - Present
The Opal Hotel October 2009 - Present
Flying Beauticians 2006 - 2009
Skills
Team Leadership, Hospitality Industry, Hospitality Management, Customer Service, Front Office, Phone Etiquette, Teamwork, Microsoft Excel, Customer Satisfaction, Sales, Concierge Services, Rooms Division, Budgets, Marketing, Microsoft Office
Education
San Francisco State University 2010 — 2012
Bachelor's degree, Criminal Justice and Corrections
Mercy High School
High School/Secondary Diplomas and Certificates
InterContinental Hotels Group (IHG®) July 2015 - Present
Candlewood Suites® Hotels September 2012 - July 2015
Interstate Hotels & Resorts September 2012 - June 2014
Interstate Hotels & Resorts November 2009 - September 2012
Interstate Hotels & Resorts September 2006 - November 2009
Starwood Hotels & Resorts Worldwide, Inc. December 2005 - September 2006
Interstate Hotels & Resorts January 2004 - September 2005
Interstate Hotels & Resorts June 2002 - January 2004
Skills
Revenue Analysis, OnQ, Hotel Management, Hospitality Industry, Hospitality Management, Resorts, Front Office, Yield Management, Tourism, Meeting Planning, Hotel Booking, Lodging, Customer Service, Event Planning, Trade Shows, Guest Service Management, Budgets, Revenue Forecasting, Team Building, Sales, Leisure, Sales Management, Forecasting, GDS, Account Management, Social Media, Customer Satisfaction, Market Planning, Inventory Management, Marketing Strategy, Marketing, Social Media Marketing, Hotels, Hospitality, Rooms Division
Education
Penn State University 2002 — 2005
Bachelors Degree, Hotel, Restaurant, Institutional Management
West Scranton High School 1998 — 2002
Academic, Academic
InterContinental Hotels Group (IHG®) July 2015 - Present
IHG - InterContinental Hotels Group June 2013 - July 2015
InterContinental Hotels Group December 2011 - May 2013
InterContinental Hotels Group December 2012 - April 2013
IHG - InterContinental Hotels Group 2007 - 2013
JP Morgan, Bank of America December 2010 - December 2011
Intercontinental Hotel Group – BSC December 2007 - December 2010
ACS Healthcare Provider Solutions May 2003 - June 2007
Applied Health Computer Systems February 2004 - September 2006
Visionary System IncTechnology July 2002 - January 2004
Skills
Queries, Microsoft Excel, Visual C++, Oracle Application..., Citrix, Oracle IPM, Workflow, PeopleSoft, Customer Service, Commercial Banking, Corporate Card, Concur, JPM Payment Net expense..., Scotia Bank Centre Suite, Accounts Payable, Credit Card Transaction..., Account Reconciliation, Auditing, Internal Audit, Revenue Analysis, Training, Hotel Management, Budgets, Hospitality Industry, Hospitality, Management
Education
Gwinnett Technical College 1997 — 1999
Associate of Science (A.S.), Computer Programming/Programmer, General
InterContinental Hotels Group (IHG®) April 2015 - Present
Moxie January 2014 - April 2015
Moxie December 2012 - December 2013
GAPRC Group June 2012 - November 2012
Totem Brand Stories February 2011 - May 2012
SNI Companies August 2010 - February 2011
Solomon Says, Inc. March 2010 - August 2010
Skills
Advertising, Social Media Marketing, Marketing, Marketing Communications, Account Management, Integrated Marketing, Direct Mail, Digital Marketing, Online Advertising, PowerPoint, Social Media, Direct Marketing, Digital Strategy, Project Planning, Digital Media, Creative Direction, Recruiting, Social Networking, Management, Customer Service, Start-ups, Brand Development, Facebook, Lead Generation, Mobile Marketing, Online Marketing, Salesforce.com, Web Design, Time Management, Selling, Sales
Education
Georgia Southern University - College of Business Administration 2005 — 2009
Bachelor's degree in Business Administration, Marketing; Fashion Merchandising
InterContinental Hotels Group (IHG®) September 2015 - Present
Experis IT August 2013 - August 2015
Experis IT January 2011 - August 2013
Experis IT January 2008 - January 2011
Experis IT 2006 - 2008
Experis IT 2004 - 2006
Stride & Associates July 1999 - February 2004
Skills
Professional Resourcing, HR, Statistical Analysis, Human Resources, Sourcing, Recruiting, Training, Technical Recruiting, Interviews, Statistics, SDLC, Leadership, Talent Acquisition, CRM, Management, Software Documentation, Strategy, Networking, Business Development, Temporary Placement
Education
Liberty University 2014 — 2017
BS, Management Information Systems
Trident United Way 2013 - 2015
InterContinental Hotels Group (IHG®) 2011 - 2013
Hilton Hotels & Resorts 2008 - 2010
United Way of Central Carolinas 2001 - 2008
Skills
Nonprofits, Fundraising, Volunteer Management, Community Outreach, Philanthropy, Event Planning, Grant Writing, Newsletters, Program Development, Annual Giving, Media Relations, Press Releases, Stewardship, Public Relations, Event Management, Public Speaking, Training & Development, Customer Service
Education
Pfeiffer University 2003 — 2005
Master of Science (MS), Organizational Change and Leadership
University of North Carolina at Charlotte 1996 — 2000
Bachelor of Arts (B.A.)
InterContinental Hotels Group (IHG®) June 2015 - Present
CoCo May 2012 - August 2014
Sole Restaurant June 2012 - December 2012
Sole Restaurant March 2012 - December 2012
The Commons Cafe December 2010 - May 2012
Omni William Penn Hotel October 2008 - January 2010
Skills
Event Management, Event Planning, Hospitality Management, Hospitality Industry, Time Management, Restaurants, Customer Service, Microsoft Office, Social Networking, Menu Development, Hospitality, Budgets, Public Speaking, Microsoft Word, Catering, Fundraising, PowerPoint, Food, Hotels, Management, Microsoft Excel, Leadership, Teamwork
Education
Medaille College 2010 — 2012
Bachelor of Business Administration (B.B.A.)
InterContinental Hotels Group (IHG®) February 2013 - November 2014
W Hotel Washington, DC May 2011 - February 2013
Courtyard by Marriott April 2010 - May 2011
Embassy of Malaysia in Madrid August 2004 - November 2008
Sutra - Fashion Accessories & Textiles November 2003 - August 2005
CEPSA April 2003 - November 2003
Bozell March 1999 - November 1999
Ogilvy & Mather May 1997 - March 1999
Skills
Event Management, Media Planning, Public Relations, Tourism, Destination Marketing, Customer Relations, Guest Service, Hotels, Strategy, Sales, Marketing, Advertising, Hospitality, Spanish, Trade Shows, Property Management..., Front Office, Training, Management, Marketing Strategy
Education
New York University 1993 — 1997
Bachelor of Science (B.S.), Marketing and International Business
State College Area High School 1990 — 1993
High School Diploma
InterContinental Hotels Group (IHG®) January 2008 - Present
InterContinental Hotels Group (IHG) January 2008 - Present
Skills
Commercial Litigation, Civil Litigation, Litigation, Contract Negotiation, Corporate Law, Legal Research, Legal Writing, Mediation, Mergers & Acquisitions, Arbitration, Leadership, Strategic Planning, Business Strategy, IT Strategy, Legislation, Legal Compliance, Regulatory Compliance
Education
Indiana University School of Law—Bloomington 1991 — 1994
J.D.
Indiana University - Kelley School of Business 1987 — 1991
B.S.
St. Viator High School 1984 — 1987
InterContinental Hotels Group (IHG®) June 2014 - Present
Rolling Hills Country Club June 2014 - December 2014
Wilton Family YMCA June 2014 - August 2014
Southern Elegance Staffing, Inc. October 2013 - June 2014
Skills
Microsoft Office, PowerPoint, Microsoft Word, InDesign, Adobe Creative Suite, Textiles, Customer Service, Teamwork, Time Management, Social Media, Fashion
Education
Savannah College of Art and Design 2012 — 2014
Fashion/Apparel Design
American Express August 2010 - 2011
CONVERGYS CORP June 2005 - April 2009
InterContinental Hotels Group (IHG®) September 2002 - June 2003
Skills
Microsoft Office
Education
Salt Lake Community College 2000 — 2007
Associate’s Degree, Graphic Design, 3.2
InterContinental Hotels Group (IHG®) May 2015 - Present
IHG - InterContinental Hotels Group July 2014 - May 2015
InterContinental Hotels Group July 2013 - July 2014
St. Francis Yacht Club December 2010 - June 2013
Sir Francis Drake, A Kimpton Hotel February 2013 - May 2013
Education
San Francisco State University 2009 — 2013
Hospitality and Tourism Management, Hospitality and Tourism Management
Modul University, Vienna, Austria 2012 — 2012
Hospitality and Tourism Management
InterContinental Hotels Group (IHG®) September 2015 - Present
The Home Depot March 2015 - Present
VF Corporation September 2014 - February 2015
Ketchum April 2012 - January 2015
Story Partners June 2011 - April 2012
Telecommunications Industry Association April 2008 - May 2011
Busboys and Poets 2007 - 2010
Skills
Time Management, Social Media, Public Relations, Media Relations, Strategic Communications, Event Planning, Corporate Communications, Press Releases, Internal Communications, Blogging, Crisis Communications, Event Management, Social Media Marketing, Customer Service, Office Management, Executive...
Education
Howard University 2003 — 2007
InterContinental Hotels Group (IHG®) August 2015 - Present
InterContinental Hotels Group February 2014 - July 2015
InterContinental Hotels Group (IHG®) August 2009 - February 2014
Mandarin Oriental Hotel Group October 2007 - July 2009
Hotel Vitale May 2006 - October 2007
Claremont Resort & Spa November 2001 - May 2006
Nextel 1998 - 2001
Skills
Event Management, Hotels, Sales, Hospitality Industry, Hospitality Management, Hospitality, Meeting Planning, Revenue Analysis, Hotel Management, Tourism, Catering, Customer Service, Yield Management, Travel Management
Education
Golden Gate University
MBA
Saint Mary's College of California
BA, Management
InterContinental Hotels Group (IHG®) May 2015 - Present
IHG - InterContinental Hotels Group July 2014 - May 2015
InterContinental Hotels Group September 2012 - June 2014
InterContinental Hotels Group October 2011 - December 2012
InterContinental Hotels Group November 2009 - November 2011
Randstad USA January 2008 - November 2009
Long's Karate Institute May 2001 - December 2007
Skills
Employee Relations, Recruiting, Human Resources, Employee Benefits, Employee Engagement, HRIS, Management, Onboarding, Performance Management, Customer Service, Training, Leadership, Talent Management, Payroll, Marketing, New Hire Orientations, Employee Training, Interviews
Education
Georgia State University - J. Mack Robinson College of Business 2003 — 2007
Business, Marketing
InterContinental Hotels Group (IHG®) August 2015 - Present
InterContinental Hotels Group July 2012 - Present
HEI Hotels & Resorts October 2011 - July 2012
Marriott Hotels July 2009 - October 2011
Sparc Springfield, IL February 2009 - July 2009
Crowne Plaza® Hotels & Resorts April 2005 - August 2008
Skills
Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Revenue Analysis, Resorts, Food & Beverage, Hospitality, Rooms Division, Banquets, Catering, Event Planning, Conference Coordination, Administrative Work, Volleyball Coach, Delphi, MARSHA, Javelin, CI/TY, Intermediary, Sales, Hotel Booking, Property Management..., Event Management, Pre-opening, Front Office, Micros, Yield Management, Tourism, Guest Service Management, Opening Hotels, Opera
Education
Grand Canyon University 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Heartland Community College 2010 — 2012
Associate of Arts (A.A.), Elementary Education and Teaching, 2.5
Lincoln Land Community College 2003 — 2005
N/A, Elementary Education and Teaching
InterContinental Hotels Group (IHG®) September 2015 - Present
IHG - InterContinental Hotels Group July 2014 - September 2015
InterContinental Hotels Group April 2013 - July 2014
Carnival Cruise Lines December 2012 - March 2013
First Hospitality Group March 2009 - November 2012
First Hospitality Group April 2007 - March 2009
First Hospitality Group 2007 - 2008
Hampton Inn and Suites Downtown Chicago January 2006 - April 2007
Hampton Inn and Suites Downtown Chicago June 2005 - January 2006
Allerton Crowne Plaza June 2004 - June 2005
Skills
Revenue Management, Forecasting, Budgeting, Sales Process, Hotels, Hiring, Training & Development, Operations Management, Market Planning, Financial Reporting, Profit Analysis, Hotel Management, Revenue Analysis, Recruiting, Budgets, Employee Training, Hospitality, Hospitality Industry, Training, Management, Tourism, Team Building, Sales, Marketing, Sales Operations, OnQ, P&L, Hospitality Management, Food & Beverage, Yield Management, Front Office, Rooms Division, Property Management...
Education
Roosevelt University 2006 — 2011
Bachelor's Degree, Hospitality and Tourism Managment
University of Illinois at Chicago 2002 — 2004
Teaching
InterContinental Hotels Group (IHG®) March 2015 - Present
InterContinental Hotels Group (IHG®) 2012 - Present
IHG January 2011 - June 2012
InterContinental Hotels Group January 2007 - December 2010
Skills
Hotel Management, Hotels, Training, Hospitality Industry, Revenue Analysis, Captivate, Adobe Acrobat, Operating Systems, Instructional Design, Customer Service, Customer Satisfaction, Team Building, Employee Training, Hiring, Hospitality Management, Leisure, Front Office, Resorts, Yield Management, Rooms Division, Tourism, Property Management..., Hospitality, Hotel Booking, Pre-opening, Leadership, Management, Guest Service Management, Sales
Education
Northern Michigan University 2005 — 2009
Masters, Masters of Science in Training and Development
Northern Michigan University 1998 — 2005
Bachelors, Elementary Education
InterContinental Hotels Group (IHG®) March 2015 - Present
InterContinental Hotels Group September 2010 - February 2015
Georgia Pacific July 2000 - February 2009
Skills
Leadership, Accounting, Customer Service, Process Improvement, Forecasting, Management, Financial Analysis, Microsoft Excel, Project Management
Education
Georgia State University - J. Mack Robinson College of Business 2003 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.2 GPA
North Carolina Agricultural and Technical State University 1992 — 1996
Bachelor of Applied Science (BASc), Accounting and Finance, 3.6 GPA
Marriott Vacations Worldwide Corporation May 2014 - Present
InterContinental Hotels Group (IHG®) May 2015 - July 2015
Defiance House Lodge May 2013 - August 2013
Cultural Care Au Pair February 2011 - February 2012
Skills
Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Childcare, Norwegian, Microsoft Office, Hotel Management, Time Management, Teamwork, PowerPoint
Education
Southern Utah University 2012 — 2015
Bachelor of Science (B.S.), Hotel, Resort & Hospitality management
Oslo and Akershus University College
InterContinental Hotels Group (IHG®) August 2015 - Present
Grand Hyatt New York March 2014 - August 2015
Grand Hyatt New York December 2013 - March 2014
Hyatt Hotels Corporation July 2013 - November 2013
Sodexo- Hampshire College Catering October 2012 - May 2013
The Verve- Crowne Plaza Hotel December 2012 - January 2013
Cohasset Golf Club April 2012 - August 2012
Kelly's Roast Beef & Seafood June 2007 - August 2011
UMass Hotel at the Campus Center January 2011 - March 2011
Skills
Microsoft Office, Excel, Word, Customer Service, PowerPoint, Hospitality, Teamwork, Food & Beverage, Banquets, Hotels, Restaurants, Leadership, Hospitality Management
Education
University of Massachusetts at Amherst - Isenberg School of Management 2009 — 2013
Bachelor of Science (B.S.), Hospitality and Tourism Management, Senior
Cesar Ritz Colleges- Lucerne Campus 2012 — 2012
Bachelor's degree, Hotel Leadership
Florida Business Bank June 2014 - Present
Corporate Investment International of Brevard, Inc. January 2013 - Present
Florida Community Bank, N.A. October 2010 - January 2013
FDIC August 2009 - October 2010
Florida Community Bank, N.A. 2007 - August 2009
Bank of America 1984 - 2006
Prudential Real Estate 1991 - 2004
InterContinental Hotels Group (IHG®) 1979 - 1983
US Navy 1976 - 1978
Skills
Banking, Loans, Credit, Commercial Lending, Portfolio Management, Commercial Banking, Mortgage Lending, Commercial Real Estate, Real Estate Transactions, Underwriting, Receiverships, Court Appointed Receiver, Purchase & Sale Of Real..., Real Estate Economics, Financial Workouts, OREO, Loan Sales, Alternative Dispute..., Workout, Real Estate Financing, Real Estate License, Loan Review, Receivers, Property Management, Rent Collection, Special Assignments, Broker Price Opinion, Financing Alternatives, Six Sigma, Asset Management, Mortgage Banking, Real Estate, Commercial Mortgages, Finance, Financial Analysis, Credit Analysis, Loan Origination, Due Diligence, Consumer Lending, Financial Institutions, Refinance, Residential Mortgages, Structured Finance, Cash Management, Brokerage, Credit Risk, Foreclosures, Investors, Short Sales, Small Business Lending
Education
University of Virginia - Darden Graduate School of Business Administration 1986 — 1986
Commercial Lending Executive Program
Virginia Commonwealth University 1982 — 1984
BA, International Relations and Affairs
Old Dominion University 1978 — 1982
United States Navy 1976 — 1978
University of Richmond 1974 — 1976
Political Science and Government
St Christopher's 1970 — 1974
InterContinental Hotels Group (IHG®) September 2014 - Present
Windemere Hotel & Conference Center March 2010 - December 2013
Hyatt Hotels Corporation December 1997 - December 2009
South Holland Trust & Savings Bank June 1993 - May 1997
Skills
Guest Service Management, Hotel Management, Rooms Division, Hospitality Management, Front Office, Hospitality Industry, Hotels, Micros, Resorts, Property Management..., Revenue Analysis, Pre-opening, Hospitality, Concierge Services, Yield Management, Food & Beverage, Banquets, Lodging, Opera, Hotel Booking, Convention Services, Reservation, Meeting Planning, Food, Opening Hotels, Customer Satisfaction, Customer Service
Education
Saint Xavier University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
InterContinental Hotels Group February 2004 - Present
InterContinental Hotels Group (IHG®) May 2001 - February 2004
Bristol Hotels and Resorts April 1997 - June 2001
Winegardner & Hammons September 1989 - April 1997
Hostmark Hospitality Group / Formally High Country April 1985 - September 1989
Skills
Hotel Management, Hotels, Revenue Analysis, Hospitality Management, Meeting Planning, Front Office, Event Management, Forecasting, Hospitality, Menu Development, Restaurant Management, Food, Tourism, Restaurants, Opening Hotels, Online Travel, Team Building, Convention Services, Catering, Yield Management, Pre-opening, Hospitality Industry, Rooms Division, Resorts, Micros, Property Management..., Banquets, Hotel Booking, OnQ, Lodging, Food & Beverage, Pre-opening experience, Guest Service Management, Opera, Fine Dining, Leisure
Education
Middle Tennessee State University 1976 — 1979
B.S., Business
InterContinental Hotels Group (IHG®) April 2015 - Present
zikazaka inc. June 2014 - Present
Carlyle Hotel NYC April 2013 - May 2014
Zikazaka Inc. November 2011 - April 2013
Frankies Spuntino/ Prime Meats September 2010 - March 2011
Ballys Atlantic City 2006 - 2010
El Conquistador Resort, Blackstone March 2003 - July 2006
InterContinental Hotel SanJuan Puerto Rico 2000 - 2004
InterContinental Los Angeles 1996 - 2000
InterContinental NY 1988 - 1991
Skills
Culinary Skills, Menu Development, Cuisine, Food Service, Banquets, Food, Fine Dining, Catering, Food & Beverage, Food Safety, Restaurants, Sanitation, Recipes, Cooking, Restaurant Management, Food Quality, Seafood, Food Industry, HACCP, Pastry, Resorts, Events, Hotels, Hospitality, Chef, Menu Engineering, Hospitality Management, Gourmet, Wine, Sauces, Hospitality Industry, Butchery, Culinary Management, Mediterranean, Food Preparation, Recipe Testing, Italian cuisine, Micros, Food Cost Management, New Restaurant Openings, Food Cost Analysis, Hygiene, ServSafe, Gastronomy, Labor Control, Banquet Operations, Culinary Education, Pre-opening, Dinners, Pre-opening experience
Education
The Culinary Institute of America 1985 — 1987
Associates, Culinary
Nassau Community College 1985 — 1985
Restaurant/Food Services Management
InterContinental Hotels Group (IHG®) July 2015 - Present
InterContinental Hotels & Resorts November 2014 - Present
IVY Boutique Hotel April 2014 - November 2014
Grand Lux Cafe October 2011 - November 2014
Michigan Bar & Grill July 2010 - August 2011
Monroe Street Grill February 2006 - May 2009
Skills
Hospitality Industry, Hospitality, Superior Work Ethic, Banquets, Hotels, Customer Service, Guest Recovery, Microsoft Office, Hospitality Management, Menu Development, Catering, Event Management, Food, Restaurants, Sales, Training, ServSafe, Concierge Services, Front Office, POS, Food, MICROS
Education
Kendall College 2011 — 2014
Bachelor's Degree, Meeting and Event Planning, Senior
Blue Mountains International Hotel Management School 2012 — 2012
Hospitality Management - Study Abroad Program, International Meetings & Event Management, Junior
Monroe County Community College 2007 — 2010
Associate of Science (A.S.), General Studies, 3.4
Lighthouse Brand Marketing June 2015 - Present
InterContinental Hotels Group (IHG®) March 2015 - June 2015
Sparks Grove, a Division of North Highland May 2014 - 2015
Kimberly-Clark November 2013 - May 2014
Definition 6 June 2012 - October 2013
Definition 6 June 2011 - June 2012
Definition 6 September 2010 - June 2011
Gap Inc. August 2005 - January 2011
Gap Inc. January 2010 - September 2010
Gap Inc. January 2007 - January 2010
Skills
Interactive Marketing, Advertising, Social Networking, Creative Direction, Facebook, Management, Project Management, Event Planning, Interactive Media, Microsoft Office, Outsourcing, Adobe Creative Suite, Time Management, Resource Management, CRM, Fashion Design, Recruiting, Social Media Marketing, Sewing, Team coordination, Marketing Operations, Salesforce.com, Offshore Resource..., Basecamp, Team Building, Social Media, Digital Marketing, Resource Staffing, FogBugz, Invision, Umbraco, Magento, Digital Asset Management, WordPress, Rally
Education
Savannah College of Art and Design 2006 — 2010
BFA, Fashion Design
Southern Union State Community College 2005 — 2007
Bachelor's degree, Biology, General
Opelika High School
Fiserv September 2015 - Present
Precyse May 2011 - June 2015
SunTrust Bank February 2011 - May 2011
Fiserv March 2010 - February 2011
InterContinental Hotels Group July 2006 - February 2010
Cingular Wireless January 2006 - June 2006
S1 Corporation February 2004 - December 2005
InterContinental Hotels Group January 2000 - September 2003
InterContinental Hotels Group (IHG®) October 1999 - January 2000
IBM Global Business Process Services July 1999 - October 1999
Skills
PMO, Integration, Software Project..., IT Service Management, Leadership, Infrastructure, Software Implementation, MS Project, Requirements Analysis, Budgets, Project Management, Vendor Management, SDLC, IT Project & Program..., Project Management..., Large-Scale Project..., Global Software..., Data Center..., Strategic Planning and..., Client and Vendor..., Continuous Process..., Technical Support, Organizational..., MS Word, MS Excel, MS PowerPoint, Microsoft Visio, Microsoft Project, SharePoint, WebEx, GoToMeeting, Product Specific..., Visio, Process Improvement, Business Analysis
Education
Jacksonville State University 1980 — 1984
Bachelor of Science (BS), Computer Science
InterContinental Hotels Group (IHG®) September 2015 - Present
IHG - InterContinental Hotels Group September 2014 - September 2015
Peach State Health Plan May 2012 - September 2014
Study Edge July 2012 - January 2013
Peach State Health Plan May 2009 - August 2011
Skills
Marketing, Community Outreach, Social Media, Public Relations, Social Networking, Event Planning, Social Media Marketing, Customer Service, Research, Microsoft Office, Healthcare, Program Management, Adobe Photoshop CS6, Data Analysis, Teamwork, Strategic Planning, Fundraising, Spanish, Project Management, Goal Setting
Education
Georgia State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
University of Barcelona 2012 — 2012
International/Global Studies
Marist School 2005 — 2009
High school diploma
InterContinental Hotels Group (IHG®) July 2015 - Present
InterContinental Hotels Group (IHG) January 2015 - July 2015
InterContinental Hotels Group February 2014 - January 2015
ChildCare Education Institute October 2010 - February 2014
Repast April 2010 - June 2010
Window Media September 2008 - November 2009
Skills
SEO, Email Marketing, Social Media, Marketing Management, Web Content Management, Copywriting, Event Planning, Marketing Strategy, Digital Marketing, Facebook, Blogging, Press Releases, Marketing, Newsletters, Advertising
Education
Georgia State University 2001 — 2007
BBA, Marketing
Georgia State University 2001 — 2007
BA, Studio Art
InterContinental Hotels Group (IHG®) July 2015 - Present
AT&T Mobility October 2014 - July 2015
AT&T Mobility January 2008 - October 2014
AT&T Mobility November 2006 - December 2007
Metro Atlanta YMCA May 2006 - December 2006
AT&T Mobility April 2005 - October 2006
Delta Air Lines February 2003 - April 2005
Delta Air Lines January 1999 - January 2003
Skills
Business Intelligence, Competitive Analysis, Marketing Strategy, Strategic Planning, Marketing, Finance, Cross-functional Team..., Team Leadership, Customer Retention, Project Management, Team Building, Program Management, Budgets, Product Management, Strategy, Corporate Communications
Education
Georgia State University - J. Mack Robinson College of Business
MBA, Marketing
University of Florida
BS, Finance, with honors
InterContinental Hotels Group (IHG®) June 2015 - Present
InterContinental Hotels Group September 2014 - June 2015
InterContinental Hotels Group March 2014 - September 2014
InterContinental Hotels Group (IHG®) June 2012 - March 2014
AT&T December 2011 - June 2012
AT&T Mobility May 2008 - December 2011
AT&T Mobility October 2005 - April 2008
Skills
Forecasting, Analysis, Sales Operations, Business Objects, Budgeting, Online Marketing, Market Analysis, E-commerce, Supervisory Experience, WebTrends, Tealeaf, Gujarati, Event Planning, Marketing, Web Analytics, Marketing Strategy, Online Advertising
Education
Mercer University - Stetson School of Business and Economics 2011 — 2012
MBA, MAcc
Georgia State University - J. Mack Robinson College of Business 2001 — 2005
BBA, Finance & Management
InterContinental Hotels Group September 2012 - Present
InterContinental Hotels Group January 2012 - September 2012
InterContinental Hotels Group September 2009 - February 2012
InterContinental Hotels Group January 2005 - September 2009
InterContinental Hotels Group (IHG®) May 2002 - January 2005
InterContinental Hotels Group (IHG®) June 2000 - May 2002
Candlewood Suites® Hotels April 1999 - June 2000
Des Moines Area Community College January 1996 - May 2000
Iowa State University /Iowa State Center October 1994 - April 1999
Holiday Inn - Gateway Center June 1992 - October 1994
Skills
Revenue Analysis, Hotels, Hospitality Industry, Yield Management, Hotel Management, Hospitality Management
Education
Iowa State University 1990 — 1994
B.S, Hotel & Restaurant Mgt.
InterContinental Hotels Group (IHG®) March 2015 - Present
Generation Mortgage Company March 2013 - January 2015
Generation Mortgage Co. December 2011 - May 2013
EXPRESS November 2006 - February 2010
Old Navy September 1995 - November 2006
Gap Inc. 1990 - 1995
Skills
Recruiting, Management, Leadership, Human Resources, Training, Employee Training, Interviews, Employee Relations, Strategic Planning, Temporary Placement, Customer Service, Retail, Succession Planning, Hiring, Merchandising, Performance Management, Loss Prevention, Business Analysis, Talent Acquisition, Store Management, New Hire Orientations, Talent Management, Applicant Tracking..., Retail Management, Stores, Webinar Development, Web Video, CamStudio, Audacity, Mindjet, Visio, Blueworks, Philanthropy, Taleo
Education
Northern Virginia Community College 1988 — 1991
business, business and marketing
InterContinental Hotels Group (IHG®) Responsible for leading the field support organization dedicated to improving the performance of ~3100 IHG franchise properties in the US & CanadaVice President Operations - West RegionIHGJune 2014 - Present
IHG November 2009 - June 2014
InterContinental Hotels Group April 2007 - October 2009
IHG June 2002 - March 2007
Red Lion Hotels 1997 - 2002
Red Lion Hotels and Inns 1997 - 2002
Marriott International 1985 - 1997
Marriott Hotels & Resorts 1985 - 1997
Aruba Marriott Resort & Stellaris Casino 1994 - 1996
Skills
Hotels, Revenue Analysis, Marketing, Hotel Management, Hospitality Management, Hospitality Industry, Yield Management, Hospitality, Pre-opening, Resorts, Food & Beverage, Front Office
Education
Seton Hall University 1976 — 1980
InterContinental Hotels Group (IHG®) March 2015 - Present
IHG May 2008 - March 2015
Sterling Hospitality May 2005 - May 2008
Skills
Yield Management, Hospitality Industry, Hotels, Revenue Analysis, Hospitality, Hospitality Management, Hotel Management, Pre-opening, Food & Beverage, Front Office, Resorts, Rooms Division, Customer Service, Tourism, Hotel Booking, Sales Management, Event Planning, Leadership
Education
Miami University
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Hotels Group August 2013 - Present
Holiday Inn Atlanta Perimeter December 2011 - August 2013
Hyatt Place Atlanta-Downtown 2010 - 2011
Holiday Inn Atlanta NE 2008 - 2009
Skills
Hotels, Hospitality Industry, Hospitality, Customer Service, Event Management, Management, Hotel Management, Yield Management, Hospitality Management, Pre-opening, Front Office
Education
Hampton University 2003 — 2007
Public Relations
Hampton University
InterContinental Hotels Group (IHG®) July 2015 - Present
InterContinental Hotels Group (IHG) June 2014 - Present
Wells Fargo & Co. March 2014 - June 2014
Banana Republic / Gap Inc. November 2011 - March 2014
Sam Houston State University March 2012 - December 2013
Skills
Acting, Singing, Photography, Public Relations, Marketing, Advertising, Media Sales, Project Management, Facebook, Time Management, Teamwork
Education
Sam Houston State University 2008 — 2015
Bachelor of Arts (B.A.), Mass Communication/Media Studies
InterContinental Hotels Group (IHG®) February 2013 - Present
InterContinental Hotels Group (IHG®) 2011 - 2013
ARC The.Hotel - Preferred Hotels & Resorts 2009 - 2011
Casino Rama - Penn National Gaming 2006 - 2009
Fairmont Hotels and Resorts 1994 - 2006
Delta Hotels - Delta Meadowvale Resort & Conference Centre 1990 - 1994
Skills
Hotels, Hospitality, Food & Beverage, Hospitality Management, Hotel Management, Revenue Analysis, Hospitality Industry, Banquets, Catering, Resorts, Pre-opening, Yield Management, Restaurants, Budgets, Leadership, Rooms Division, Hotel Booking, Revenue Forecasting, Event Management, Opening Hotels, Wine, Event Planning, Menu Development, Forecasting, Fine Dining, Tourism, Team Building, Pre-opening experience, Property Management...
Education
Ryerson University 1990 — 1993
Hospitality and Tourism Management
Sheridan College 1988 — 1989
Business
InterContinental Hotels Group (IHG®) July 2015 - Present
InterContinental Hotels Group (IHG) September 2014 - Present
Hotel Plaza el Bosque May 2014 - July 2014
Starwood Hotels & Resorts Worldwide, Inc. August 2013 - May 2014
Skills
Spanish, Russian, Customer Service, Hotel Administration, Microsoft Excel, Microsoft Office, Hospitality, Hotels, Tourism, Hospitality Industry, Front Office
Education
Pace University 2008 — 2012
Bachelor's degree, Modern Languages and Cultures
Pontificia Universidad Católica de Chile 2010 — 2011
Study Abroad
Herbalife Health Coach June 2013 - Present
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Hotels Group (IHG®) November 2013 - May 2015
InterContinental Hotels Group August 2012 - November 2013
DC Government August 2008 - August 2012
Skills
Sales, Hotel Booking, Fundraising, Event Planning, Management, Community Outreach, Program Development, Nonprofits, Customer Service, Project Management, Coaching, Budgets, Microsoft Excel, Salesforce.com, Microsoft Office, Account Management, Event Management, Hospitality, Team Building
Education
Howard University 2001 — 2005
Bachelors of Business Administration, Marketing
InterContinental Hotels Group (IHG®) June 2015 - Present
Chesapeake Hospitality May 2013 - June 2015
Chesapeake Hospitality September 2011 - May 2013
Residence Inn by Marriott Raleigh Midtown (Summit Hospitality) May 2010 - September 2011
Skills
Hospitality Management, Opera, Management, Revenue Forecasting, Hospitality, Hospitality Industry, Revenue Analysis, OnQ, Team Building, Microsoft Office, Operations Management, Hotel Administration, Employee Training, Hotel Management, Hotels, Operating Budgets, Front Office, Resorts, Leadership Development, Dependable Team Player, Computer Proficiency, Organization, Accounting, Administrative Work, Purchasing, Site Inspections, Renovation Management, FOSSE, Food
Education
North Carolina State University 2009 — 2012
Bachelor of Arts (B.A.) in Progress, Political Science
InterContinental Hotels Group (IHG®) June 2015 - Present
Georgia State University July 2014 - August 2014
The Coca-Cola Company January 2013 - May 2013
Skills
Instructional Technology, Distance Learning, Human Resources, Human Performance, Game Mechanics, Educational Technology, Higher Education, Teaching, Training, Teacher Training, Instructional Design, Staff Development, E-Learning, Leadership, Curriculum Development, Research, Adult Education
Education
Georgia State University 2013 — 2016
Doctor of Philosophy (Ph.D.), Instructional Technology and Design
Georgia State University 2011 — 2013
Master of Science (MS), Instructional Technology and Design
Hacettepe Üniversitesi 2005 — 2009
Bachelor of Science (BS), Instructional Technology
InterContinental Hotels Group (IHG®) June 2015 - Present
bon appetit management company February 2005 - June 2015
Kendal at Oberlin 1998 - 2005
Sears, Roebuck and Co. 1995 - 1998
Skills
Oral Communications, Teamwork, Customer Relations, Event Planning, Customer Service, Training, Customer Satisfaction, Sales, Catering, Food, Food Service, Hospitality, Hospitality Management, Restaurant Management, Food & Beverage, Menu Development, Food Safety
Education
Lorain County Community College 1995 — 1998
Associates Degree, Early Childhood Education
Firelands High School 1991 — 1995
Diploma
InterContinental Hotels Group (IHG®) October 2014 - Present
InterContinental Hotels Group January 2012 - October 2014
InterContinental Hotels Group June 2006 - January 2011
Skills
Hotels, Call Center, Business Travel, Hospitality, Hospitality Industry, Travel Management, Customer Service, Sales Management, Hospitality Management, Employee Training, Tourism, Account Management, Call Centers, Property Management..., Cruises, Revenue Analysis, Food & Beverage, Customer Satisfaction, Online Travel, Incentives, Hotel Booking, Leisure Travel, Yield Management
Education
Salt Lake Community College 2001 — 2002
Information Technology
InterContinental Hotels Group (IHG®) September 2015 - Present
Crowne Plaza San Diego May 2015 - September 2015
InterContinental Hotels Group (IHG®) April 2010 - May 2015
Crowne Plaza San Diego 2000 - 2010
Crowne Plaza San Diego 2001 - 2006
Skills
Hotels, Hospitality, Hospitality Industry, Tourism, Hospitality Management, Food & Beverage, Leisure, Hotel Management, Revenue management in..., Quality Assurance, Front Office, Operating Room, Sales Operations, Corporate Events, Revenue Analysis, Resorts, Yield Management, Pre-opening, Property Management..., Rooms Division
Education
Johnson & Wales University
Johnson & Wales University
InterContinental Hotels Group (IHG®) September 2015 - Present
InterContinental Hotels Group (IHG®) February 2012 - Present
Doubletree Hotel July 2011 - January 2012
InterContinental Chicago O'Hare May 2008 - June 2011
IHG Hotels within The Bricton Group July 2005 - April 2008
First Hospitality Group April 2004 - July 2005
Skills
Market Planning, Sales Management, Sales, Selling Skills, Workshop Facilitation, Customer Service, Proposal Writing, Management, Staff Development, Marketing, Needs Analysis, Hospitality Industry, Hospitality, Revenue Analysis, Hotels, Hospitality Management, Meeting Planning, Hotel Management, Tourism, Yield Management, Hotel Booking, Pre-opening, OnQ, Front Office, Food & Beverage, Leadership, Training, Catering, Employee Training, Account Management, Banquets, Team Building, Business Travel, Time Management, Convention Services, Sales Operations, Property Management..., Rooms Division, Restaurants, Leisure, Opening Hotels, Lodging, Trade Shows, Resorts, Opera, Travel Management, Guest Service Management, Managing Accounts
Education
Roosevelt University 2009 — 2012
Masters, Human Performance Improvement, GPA 4.0, 4.0
Southern Illinois University, Carbondale 2001 — 2003
BA, Hospitality & Tourism, GPA 3.8
Punch Bowl Social August 2015 - Present
Punch Bowl Social October 2012 - August 2015
Darden April 2012 - May 2014
Darden November 2010 - April 2012
InterContinental Hotels Group (IHG®) May 2009 - November 2010
Skills
Culinary Management, Restaurants, Recruiting, Hotels, Administration, Hospitality, Headhunting, Sales, Microsoft Excel, Microsoft Office, Customer Service, Banquets, Food, Banquet Operations
Education
Gulf Coast State College 2009 — 2011
Associate of Science (A.S.), Culinary Management
Gulf Coast State College 2006 — 2008
Associate of Science (A.S.), Cultural Anthropology
InterContinental Hotels Group (IHG®) May 2015 - Present
IHG September 2013 - May 2015
ZENique Hotels January 2007 - September 2013
Simplee Elegant Events August 2005 - April 2011
Central Valley Hotels/Hampton Inn & Suites March 2001 - January 2007
Skills
Revenue Analysis, Revenue Forecasting, Event Planning, Opening Hotels, Opera, Property Management..., Banquets, Front Office, Hotel Management, Hospitality Industry, Hospitality Management, Hotels, Resorts, Rooms Division, Yield Management
Education
Modesto Junior College
Business Administration, Management and Operations
Hospitality Asset Management Company February 2013 - Present
Capital Property Management May 2006 - February 2013
Scott's Grille - The Capital Steakhouse March 2003 - May 2006
GF Management June 2000 - March 2003
Hospitality Specialists, Inc. June 1996 - May 2000
InterContinental Hotels Group (IHG®) April 1994 - June 1996
Skills
Marketing Strategy, Sales, Marketing, Sales Management, New Business Development, Account Management, Social Media Marketing, Advertising, Business Development, Strategic Planning, Competitive Analysis, Market Analysis, Hospitality
Education
Illinois College 1986 — 1990
Bachelor of Arts (B.A.), International Relations and Affairs
InterContinental Hotels Group (IHG®) August 2015 - Present
InterContinental Hotels Group (IHG®) June 2015 - August 2015
Skills
Microsoft Office, PowerPoint, Management, Customer Service, Leadership, Team Leadership, SharePoint, Microsoft Excel, Strategic Planning, Research, Social Media, SQL, MySQL, Eclipse, Java, Windows, OBIEE
Education
Georgia State University 2013 — 2016
Bachelor's Degree, Finance, Computer Information Systems, and International Business
InterContinental Hotels Group (IHG®) July 2012 - Present
InterContinental Hotels Group (IHG®) April 2002 - Present
First Hospitality Group April 2002 - Present
First Hospitality Group October 2009 - July 2012
Hampton Majestic Chicago Theatre district (FHG) April 2007 - October 2009
SpringHill Suites Marriott Chicago/O'Hare (FHG) April 2003 - January 2008
Holiday Inn Select Chicago May 2002 - April 2003
Hampton Inn & Suites January 2001 - May 2002
Interstate 1999 - 2001
Embassy Suites July 1999 - November 2000
Skills
Cold Calling, Catering, Sales Management, Trade Shows, Revenue Analysis, Hotels, Training, Sales, Management, Banquets, Tourism, Team Building, Leadership, Marketing, Meeting Planning, Market Planning, Coaching, Selling, Forecasting, New Business Development, Social Media, Budgets, Customer Service, OnQ, Hospitality Industry, Hospitality
Education
Joliet Junior College 1994 — 1997
Broadcast Journalism
Illinois School of Broadcasting
a certificate, Communications
InterContinental Hotels Group (IHG®) May 2013 - Present
Education
International Culinary Center
Professional culinary arts, Culinary Arts/Chef Training
Learning ARTS 2014 - Present
Califronia State Energy Commission 2013 - 2014
InterContinental Hotels Group (IHG®) 2013 - 2014
B.T. Collins Army Lodging 2007 - 2013
Laguna Creek High School 1999 - 2000
Education
Morgan State University 2000 — 2003
Laguna Creek High Scool 1996 — 2000
Los Rios College
Homewood Suites by Hilton February 2014 - April 2015
Holiday Inn April 2013 - January 2014
InterContinental Hotels Group (IHG®) January 2007 - March 2013
Residence Inn by Marriott / Fairfield Inn by Marriott July 2001 - December 2006
The Broadmoor May 1998 - July 2001
Skills
Food & Beverage, Restaurant Server, Kitchen Manager, Chef, Banquet Operations, Accounting, Human Resources, Recruitment, Front Office Management, Front Desk, Guest Services, Night Audit, Car Valet, Bellman, Reservations, Fine Dining, Housekeeping, Maintenance, Sales, Marketing, Franchise Manager, Hotel Openings, Development and..., Bartending, Quality Assurance
Education
Monroe County Community College
Business Management, Business Administration and Management, General
Fontainebleau Miami Beach August 2015 - Present
InterContinental Hotels Group (IHG®) September 2012 - August 2015
Paramount Hotel Times Square New York September 2009 - July 2010
Paramount Hotel Times Square New York January 2009 - September 2009
Paramount Hotel Times Square New York July 2005 - January 2009
Paramount Hotel May 2005 - July 2005
Skills
Rooms Division, Revenue Analysis, Property Management..., Pre-opening, Human Resources, Hotel Management, Customer Service, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Micros, Yield Management, Opera
Education
Monroe College 2004 — 2007
Bachelors, Hospitality Management
InterContinental Hotels Group (IHG®) May 2015 - Present
Sideqik April 2015 - Present
Herschend Family Entertainment March 2014 - May 2015
Perimeter Brand Packaging 2012 - May 2015
Herschend Family Entertainment January 2012 - March 2014
Herschend Family Entertainment August 2011 - January 2012
The Hershey Company 2009 - July 2011
The Hershey Company 2008 - 2009
The Hershey Company 2006 - 2008
The Hershey Company 2005 - 2006
Skills
Global Marketing, Marketing Strategy, Strategy, Brand Management, Consumer Products, Integrated Marketing, Customer Insight, Brand Architecture, Shopper Marketing, Product Innovation, Marketing Management, Segmentation, Market Research, Cross-functional Team..., Marketing Research, Positioning, Product Development, Digital Marketing, Product Marketing, Market Planning, Advertising, Strategic Planning, Public Relations, Business Strategy, Marketing, Competitive Analysis, P&L Responsibility, Strategic Leadership, Marketing Communications, Product Management, Brand Awareness, Product Launch, Social Media, P&L Management, Management, Sales, Analytics, Leadership, Brand Development, Strategic Partnerships, Strategic Thinking, Interactive Marketing, Online Marketing, Multi-channel Marketing, Direct Marketing, B2B Marketing, Mobile Marketing, Relationship Marketing, Email Marketing, Market Analysis
Education
Lancaster Bible College
Bible
Marquette University
Towson University
InterContinental Hotels Group (IHG®) March 2014 - Present
Various Companies January 2012 - Present
Partners Consulting June 2010 - December 2011
Sirius Works January 2007 - May 2010
CCCi May 1999 - December 2006
Skills
Recruiting, Human Resources, Account Management, Technical Recruiting, Staffing Services, Contract Negotiation, Management, Temporary Placement, Sales Management, Applicant Tracking..., Operations Management, Negotiation, Internet Recruiting, Networking, Project Management, Hiring, Talent Acquisition, Consulting, CRM, Vendor Management, Employee Relations, Interviews, Staff Augmentation, Leadership, New Business Development, Performance Management, HR Consulting, Business Development, Screening Resumes, Relationship Management, Permanent Placement, Screening, Sales, Recruitment Advertising, Training, Benefits Negotiation, IT Recruitment, Onboarding, Contractor Management, Executive Search, Cold Calling, College Recruiting, Talent Management, RPO, Resume Writing, Problem Solving, Contractors, Temporary Staffing, Search, Vendors
Education
Georgia State University
BA, Psychology
InterContinental Hotels Group (IHG®) June 2014 - Present
16 Handles July 2012 - June 2014
Underground Fitness November 2011 - December 2012
Skills
Restaurant Management, Microsoft Word, Facebook, Inventory Management, Social Networking, Microsoft Office, Microsoft Excel, Teamwork, Food & Beverage, Restaurants, Event Planning, Retail, Multi-unit, ServSafe, Hospitality, Food Preparation, Merchandising, Open Table, New Restaurant Openings, Sales, Sanitation, Social Media, Culinary Skills, Baking, Cash Handling Experience, Process Scheduler, Social Media Marketing, Menu Development, Hotels, Customer Satisfaction, Guest Service Management, MICROS, Cash Register, Food Quality, Cooking, Hospitality Management, Food Safety, Pre-opening, Telephone Skills, Phone Etiquette, Front Office, Recipes, Hotel Booking, Food, Management, Customer Service, Leadership, Time Management
Education
Institute of Culinary Education 2013 — 2013
Culinary Management, Restaurant, Culinary, and Catering Management/Manager
Norwalk Community College 2011 — 2013
General Studies
InterContinental Hotels Group (IHG®) June 2010 - Present
Skills
Bilingual (Spanish), Hospitality, Hotel Management, Management, Social Media, Marketing, Sales, Event Management, Marketing Strategy, Public Relations
Education
New York University
Bachelor of Science (BS)
ACE Employment Unlimited Corp. May 2007 - Present
InterContinental Hotels Group (IHG®) May 2012 - May 2013
Union Bar and Grille Boston September 2011 - May 2012
Skills
Spanish-speaking, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Mac, Public Services, Public Speaking, Scheduling, Event Planning, Event Management, State Government, Employee Training, Multi-line Phone, Phone Etiquette, Project Planning, Film Actor, Theatre, Babysitting, HotSOS, Internet, Personal Care Services, Elder Care, Research, Teaching, Sexuality Education
Education
University of Massachusetts Boston 2012 — 2014
Bachelor’s Degree, Theatre/Theatre Arts Management
Roxbury Community College 2006 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Charlestown High School 2002 — 2006
High School, Business Administration and Management, General
InterContinental Hotels Group (IHG®) September 2015 - Present
InterContinental Hotels Group April 2013 - September 2015
InterContinental Hotels Group June 2011 - April 2013
InterContinental Hotels Group June 2010 - June 2011
InterContinental Hotels Group May 2007 - June 2010
InterContinental Hotels Group July 2005 - June 2007
Lodging Interiors Group May 2004 - July 2005
Spherion Services - UPS / SCS May 2003 - May 2004
Kelly Services - Xanadu Publishing September 2002 - May 2003
Skills
Budgets, Campaigns, Web Content, Hospitality, E-commerce, Online Advertising, Marketing Strategy, Project Management
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
MBA, Finance
Georgia Southern University - College of Business Administration 1996 — 2000
BBA, Marketing / Sales Management
Talent February 2015 - May 2015
InterContinental Hotels Group (IHG®) January 2015 - February 2015
University of Wisconsin-Eau Claire September 2013 - December 2013
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Visio, Auditing, Invoicing, Journal Entries, Accounting, Financial Analysis, Teamwork, Time Management
Education
University of Minnesota-Twin Cities 2015 — 2017
Master's degree, Business Taxation
Nanjing University of Science and Technology 2011 — 2015
Bachelor of Business Administration (BBA), Accounting
University of Wisconsin-Eau Claire 2012 — 2014
Bachelor of Business Administration (BBA), Accounting, 3.94/4
InterContinental Hotels Group (IHG®) May 2015 - Present
IMI Agency October 2013 - May 2015
Ted's Montana Grill February 2013 - February 2015
Cumulus Media January 2013 - May 2013
Marlin and Rays Seafood Bar and August 2011 - January 2013
American Red Cross August 2012 - December 2012
Skills
Microsoft Excel, Social Media, APA, Communication, Customer Service, Crisis Communications, Photoshop, Voice Over, Employee Training, Event Planning, Advertising, Time Management, Sales, Writing, Event Management, Microsoft Office, Facebook, Marketing
Education
Kennesaw State University 2009 — 2013
Bachelor's degree, Communication, General
Kennesaw State University
bachelor's of sceince
InterContinental Hotels Group (IHG®) June 2015 - Present
Comunicado24.com (Comunicado, LLC) January 2001 - Present
Habitat for Humanity International December 2012 - June 2015
Habitat for Humanity International March 2011 - December 2012
Habitat for Humanity International August 2009 - March 2011
AMC, Inc. / AmericasMart September 2004 - July 2007
Clear Channel Radio, VIVA 105.7 FM January 2005 - January 2007
Atlanta Latino Newspaper 2002 - 2004
Skills
Media Relations, Copywriting, Public Relations, Marketing Communications, Marketing, Editing, Cause Marketing, Advertising, Nonprofits, Social Media, Internal Communications, Fundraising, Social Media Marketing, Journalism, Sponsorship, Creative Direction, Proposal Writing, Leadership, Strategic Communications, Corporate Communications, Strategic Partnerships, change management, Large Scale Change...
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2009
Master of Science (M.S.)
Georgia State University 2007 — 2008
Postgraduate Certificate Program
Georgia State University
Postgraduate Certificate Program
Georgia State University
Bachelor of Arts (B.A.)
InterContinental Hotels Group (IHG®) July 2015 - Present
Atomy SkinCare Products February 2015 - June 2015
TRAKAmerica June 2013 - January 2015
Rabine Group April 2012 - January 2013
MISUMI March 2008 - April 2012
OfficeMax January 1999 - March 2008
Skills
Account Reconciliation, Accounts Receivable, Journal Entries, Process Improvement, Invoicing, Analysis, Accounting, Credit Cards, GAAP, Cash Management, Customer Service, Financial Analysis, Cash Flow, Communication Skills, Bank Reconciliation, Finance, Management, Microsoft Excel, Forecasting, Budgets, Sales, Credit, Financial Reporting, Microsoft Office, Team Building, Accounts Payable, Strategic Planning, Payroll, General Ledger, Leadership
Education
Illinois State University 1992 — 1993
University of Northern Iowa 1988 — 1991
InterContinental Hotels Group (IHG®) April 2015 - Present
Altegra Health March 2015 - April 2015
Ingenico Group August 2014 - February 2015
Brand Smart September 2012 - February 2013
Long Island University June 2011 - July 2012
Scholastic October 2009 - January 2012
Best Buy October 2010 - March 2011
Skills
Photoshop, Computer Maintenance, Windows, Digital Photography, Image Editing, Microsoft Word, Microsoft Office, Sales, Graphic Design, Photography, Teamwork, Facebook, Customer Service, Leadership, PowerPoint, Microsoft Excel, Networking, Outlook
Education
ITT Technical Institute-Duluth 2013 — 2015
Long Island University, Brooklyn Campus 2011 — 2013
Bishop Ford Central Catholic High School 2005 — 2009
High School Diploma
Macalester College August 2015 - Present
InterContinental Hotels Group (IHG®) June 2015 - August 2015
Macalester College September 2014 - May 2015
Skills
Español, Mandarin, Microsoft Office, Keynote, Public Speaking, Team Leadership, PowerPoint, Microsoft Word, Microsoft Publisher, Teamwork, Internet Explorer, Apple Safari, Facebook, Tumblr, Yearbook, YouTube, Young Adults, Young People, Social Networking, iPhone, Educational Leadership, Social Media, Event Planning, Research, Teaching, Microsoft Excel, Nonprofits, Spanish
Education
Macalester College 2014 — 2018
Bachelor's Degree
Atlanta International School 2007 — 2014
High School
InterContinental Hotels Group (IHG®) December 2014 - Present
PEMCO Ltd. August 2013 - July 2015
PEMCO Ltd. August 2012 - August 2013
Eve Schwartz PR November 2010 - April 2011
American Rebel PR August 2010 - December 2010
GSU Sports Radio Network February 2007 - May 2010
Harris and Huffman LLC May 2009 - August 2009
Skills
Microsoft Office, Press Releases, Media Pitching, Editing, Marketing, Facebook, Social Media Marketing, Social Media, Event Planning, Research, Marketing Communications, Non-profits, Press Kits, Public Relations, Social Networking, Event Management, Blogging, Nonprofits, PowerPoint, Copywriting, Project Planning, Advertising, Newsletters, Leadership, Marketing Strategy, Public Speaking, Email Marketing, Customer Service, Market Research, Twitter, Writing
Education
Grambling State University 2005 — 2010
Bachelor of Science, Marketing
San Jacinto High School 2001 — 2005
Salesforce June 2015 - Present
InterContinental Hotels Group (IHG®) February 2015 - June 2015
Aptean January 2014 - February 2015
Infor November 2012 - January 2014
SAP August 2012 - November 2012
Target August 2011 - May 2012
Target June 2011 - August 2011
Skills
SAP ERP, ERP Software, Social Media, Product Management, Adobe Captivate, SAP, Social Media Strategist, Social Media Marketing, ERP, Go-to-market Strategy, Management, Leadership, Market Research, Enterprise Software, Competitive Analysis, Marketing Communications, Strategic Planning
Education
Georgia Southern University - College of Business Administration 2008 — 2012
Bachelor of Information Systems, Entreprise Resource Planning
Veterinary Hospital June 2015 - August 2015
InterContinental Hotels Group (IHG®) January 2015 - June 2015
CPA Firm- Contract January 2014 - December 2014
Texas Woman's University September 2012 - October 2013
University of North Texas September 1998 - February 2010
State Farm Agent March 1989 - August 1998
Skills
Administration, Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Project Management, Project Planning, Time Management, Sales, Process Improvement, Strategic Planning, Leadership, Training, Event Planning, Continuous Improvement, Operations Management, Team Building, Customer Satisfaction, Marketing, Budgets, Account Management, Contract Negotiation, Event Management, Social Networking, Sales Operations, Forecasting, Teamwork, Sales Management, Recruiting, New Business Development, Research, Inventory Management, Negotiation
Education
State Farm University 1992 — 1998
North Central Texas College 1986 — 1987
Tyler Junior College
Denton High School
Office Education and Administration, Office Education and Professional Development
InterContinental Hotels Group (IHG®) September 2015 - Present
Westin Hotels & Resorts March 2012 - September 2015
President Hotel at Time Square August 2011 - March 2012
Denihan Hospitality Group August 2008 - February 2009
Hilton Worldwide December 2005 - February 2008
Marriott International 2004 - 2005
Skills
Hotels, Hospitality Management, Revenue Analysis, Hospitality Industry, Hotel Management, Hospitality, Meeting Planning, Resorts, Food & Beverage, Tourism, Banquets, Pre-opening, Front Office, Restaurants, Catering, Yield Management, Trade Shows, Corporate Events, Convention Services, Event Management, Rooms Division, Wedding Planning, Sales, Property Management..., Food, Customer Satisfaction, Budgets, Contract Negotiation, Management, Hotel Booking, Micros, OnQ, Customer Service
Education
Kean University 2009 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
Middlesex County College 2000 — 2003
Associate of Science (AS), HRI Hotel/Motel Management
InterContinental Hotels Group (IHG®) May 2013 - Present
Army Lodging July 2011 - April 2013
Back Yard Burgers September 2005 - October 2007
Skills
Microsoft Word, Microsoft Excel, Opera, Interpersonal Skills, Data Entry, Microsoft Office, Customer Service, Communication, Teamwork, Time Management, Skilled Multi-tasker, Bookkeeping, Account Reconciliation
Education
Savannah State University 2006 — 2013
Bachelor of Business Administration (BBA), Accounting
Fiserv August 2015 - Present
SunTrust March 2014 - July 2015
FiberLight, LLC November 2013 - January 2014
Verizon Wireless September 2013 - November 2013
NSORO Telecommunications August 2013 - September 2013
InterContinental Hotels Group (IHG®) April 2013 - July 2013
Floor & Decor March 2013 - April 2013
SunTrust July 2011 - October 2012
InterContinental Hotels Group (IHG®) July 2008 - July 2011
PolyVision October 2007 - April 2008
Skills
Microsoft Excel, Microsoft Office, Netbackup, Visual Basic, COBOLII, SharePoint, Windows 7, Windows XP Pro, Outlook, PowerPoint, Symantec Security, Symantec Antivirus, AIX, Unix, VMware Infrastructure, Management, Team Building, Supervisory Experience, Networking, Business Analysis, Software Documentation, IT Service Management, MS Project, Data Analysis, Project Management, Visio, Customer Service, VMware, Requirements Analysis, Troubleshooting, Access, Active Directory, Program Management, Windows, Integration, Quality Assurance, Databases, System Administration, Testing, Disaster Recovery, Vendor Management, Operating Systems
Education
Liberty University 2013 — 2016
Bachelor's degree, Business Information Systems / Database Management
J Sargeant Reynolds Community College 1990 — 1994
AS in Computer Science and Computer Information Systems
iQor May 2014 - Present
InterContinental Hotels Group (IHG®) July 2006 - February 2014
Education
Miller-Motte Technical College-North Charleston
Associate's degree, Massage Therapy/Therapeutic Massage
InterContinental Hotels Group (IHG®) June 2015 - Present
TriMark USA March 2014 - October 2014
Atlas Family Chiropractic September 2013 - March 2014
Salisbury University 2009 - May 2012
Macky's Bayside May 2011 - August 2011
Hoopers Crab House May 2010 - August 2010
Skills
Microsoft Office, Problem Solving, Critical Thinking, Advertising, Promotions, Phone Etiquette, Social Media Marketing, Google Adwords, Team Leadership, Photo Editing, Writing, Self Motivated, Innovative Thinking, Detail Oriented, Organizing, Team Oriented, Motivated, Extrovert, Team-oriented, Teamwork, Social Networking, Customer Service, Time Management, Event Planning, PowerPoint, Microsoft Word, Microsoft Excel
Education
Salisbury University - Perdue School of Business 2008 — 2012
Marketing, Marketing
InterContinental Hotels Group (IHG®) January 2014 - Present
InterContinental Hotels Group May 2011 - December 2013
Design Continuum Inc. December 2005 - April 2011
Brown Doane Architects November 2004 - October 2005
Angela Cain Interiors July 2004 - November 2004
Today's Interiors January 2003 - May 2004
Skills
Interior Design, FF&E, Submittals, Construction, Furniture, Space-planning, Design Research, AutoCAD, Concept Development, CAD
Education
Meredith College 2000 — 2004
BS, Interior Design
HSN Inc.- HSN Outlets and Liquidation Division February 2011 - Present
Kmart Corporation August 2009 - September 2010
Kearney Construction Company, LLC November 2005 - November 2008
InterContinental Hotels Group (IHG®) September 2003 - October 2005
Eckerd Drugs October 2002 - September 2003
Target October 2001 - July 2002
Let's Talk Cellular and Wireless September 1998 - July 2001
Crowne Plaza Hotel at Rochester September 1993 - August 1998
United States Marine Corps January 1986 - January 1989
Skills
Loss Prevention, Security Management, Asset Protection, Retail, Risk Assessment, Security Operations, Internal Investigations, Private Investigations, Interrogation, CCTV, Physical Security, Surveillance, Inventory Control, Internal Theft..., Inventory Management, Interviews, Big Box, Shrinkage, Security, Interrogation Techniques, Training, Wicklander-Zulawski..., Fraud, Workplace Violence, Organized Retail Crime, Background Checks, Corporate Security, Counterterrorism, Executive Protection, Investigation, Enforcement, Police, Crisis Management, Loss Prevention..., Security Audits, Emergency Management, Crime Prevention, Protection, Security Awareness, Security Training, Access Control, Criminal Investigations, Criminal Justice, Alarm Systems, Supply Chain Security, Store Management, Leadership
Education
Corllins University - Granville, Michigan 2004 — 2010
BA - Criminal Justice Administration, 3.74
Niagara County Community College 2001 — 2001
Liberal Arts/Psychology
Mohawk Valley Community College 1989 — 1990
Advertising Design and Production
MATRIX Resources August 2015 - Present
InterContinental Hotels Group (IHG®) June 2015 - August 2015
3-Mentors October 2014 - May 2015
Veeam Software May 2014 - September 2014
Siemens Industry US November 2013 - May 2014
Siemens Industry US August 2012 - November 2013
Siemens Industry US Drives Technology May 2012 - August 2012
Sutherland Asbill & Brennan LLP May 2011 - August 2011
Gwinnett County Parks and Recreation May 2009 - July 2010
Skills
Marketing, PowerPoint, Marketing Communications, Competitive Analysis, Leadership, Marketing Strategy, Energy, Project Management, Team Leadership, Public Speaking, Public Relations, Sales, Program Management, SEO, Corporate Communications, eTrigue, Salesforce.com, CRM, HubSpot, Marketing Automation, Email Marketing, Online Marketing, Microsoft Office, Microsoft Excel, Social Media
Education
Georgia State University 2013 — 2017
Marketing Business Management
Northview High School 2009 — 2013
Sensory Speed Inc. January 2015 - Present
Hodges Golf Learning Ctr June 2010 - August 2010
InterContinental Hotels Group (IHG®) 2009 - 2010
Skills
Management, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Research
Education
San Jose State University 2014 — 2016
Master's Degree, Sports Studies
University of California, San Diego 2008 — 2012
Bachelor's Degree, Biology, General
InterContinental Hotels Group (IHG®) August 2013 - Present
Chase April 2012 - August 2013
Old Navy July 2008 - September 2011
Skills
Customer Service, Sales, Social Networking, PowerPoint, Event Planning, Leadership
Education
San Jose State University 2007 — 2011
Bachelor's degree, International Business with a Marketing Concentration
InterContinental Hotels Group (IHG®) April 2014 - Present
Stonebridge Companies March 2013 - April 2014
Stonebridge Companies August 2012 - March 2013
Catering by Design May 2012 - October 2012
Stonebridge Companies June 2012 - August 2012
Comedy Works March 2011 - June 2011
Skills
Marketing, Event Management, Event Planning, Sales, Management, Budgets, Sales Operations, Forecasting, Sales Management, Administration, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Advertising, Banquets, Catering
Education
Johnson & Wales University-Denver 2006 — 2011
Bachelor of Science (B.S.), Marketing, 3.83
Johnson & Wales University-Denver 2006 — 2011
Bachelor of Science (B.S.), Sports, Entertainment, and Event Management, 3.84
Johnson & Wales University-Denver 2006 — 2011
Associate of Science (A.S.), Business Management, 3.84
InterContinental Hotels Group (IHG®) August 2004 - Present
Prime Hospitality/AmeriSuites 1992 - 2004
Skills
Microsoft Office, Management, Leadership, Training, Microsoft Word, Sales, Process Improvement, Research, PowerPoint, Microsoft Excel, Team Building, Team Leadership, Team Management, Rooms Division, Rooms Division..., Food & Beverage, Revenue Analysis, Hospitality, Hospitality Management, Hospitality Industry, Yield Management, Hotels, Hotel Management, Boutique Hotels, Opening Hotels, Pre-opening, Front Office, Front Office Development, Property Management, Hospitality Service, Customer Service, Public Speaking, Strategic Planning, Teaching
Education
University of Phoenix
Master’s Degree, Psychology
Faith Bible College
Master’s Degree, Divinity/Ministry
Morris Brown College
Bachelor of Arts (B.A.), Music Business/Industry
Starwood Hotels & Resorts Worldwide, Inc. April 2014 - December 2014
Starwood Hotels & Resorts Worldwide, Inc. June 2012 - March 2014
Fairmont Hotels & Resorts January 2012 - April 2012
InterContinental Hotels Group (IHG®) October 2011 - December 2011
Starwood Hotels & Resorts Worldwide, Inc. January 2011 - August 2011
Starbucks May 2008 - January 2009
Skills
Hotels, Hospitality, Pre-opening, Sales, Catering, Hospitality Industry, Hospitality Management, Hotel Management, Microsoft Office, Banquets, Customer Satisfaction, Customer Service, Event Management, Event Planning, Microsoft Word, PowerPoint, Account Management, Food & Beverage, Microsoft Excel, Revenue Analysis
Education
New York University 2015 — 2016
Master's Degree, M.S. Hospitality Industry Studies
American Hotel & Lodging Educational Institute 2011 — 2012
Diploma, Hospitality Management, Honors
Imperial Hotel Management College 2011 — 2012
Diploma, Hospitality
Simon Fraser University 2007 — 2010
Bachelor of Arts (B.A.), Communication Studies
Triam Udom Suksa School 2003 — 2006
High-School Diploma, Art- French
InterContinental Hotels Group (IHG®) December 2012 - Present
Hyatt Place 2010 - 2012
Hampton Inn Hotel 2007 - 2010
La Quinta Inns & Suites 2000 - 2007
Skills
Customer Service, Hospitality, Microsoft Office, Hospitality Management, Management, Hospitality Industry, Front Office, Hotels, Hotel Management, Food, Pre-opening, MICROS, Customer Satisfaction
Education
Houston Community College
McNeese State University
InterContinental Hotels Group (IHG®) May 2015 - Present
Self January 2015 - Present
TMP Worldwide March 2014 - May 2015
MongoDB September 2013 - December 2013
Derbywire Inc. March 2013 - September 2013
Sunglass Hut October 2012 - March 2013
Rollins, Inc. May 2012 - July 2012
Vista - AmeriCorps May 2011 - July 2011
Georgia Lottery Corporation May 2010 - July 2010
Georgia Lottery Corporation May 2009 - July 2009
Skills
Google Analytics, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Dreamweaver, Illustrator, Marketing, Entrepreneurship, Sales, Marketing Strategy, Social Networking, Strategy, Graphic Design, Teamwork, Public Speaking, Brand Management, Social Media Outreach, Digital Marketing, DoubleClick Campaign..., Microsoft Office, Customer Service, Social Media Marketing, Competitive Analysis, Event Planning, Social Media
Education
Morehouse College 2008 — 2012
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
RAJAMANGALA TECHNOLOGY UNIVERSITY 2011 — 2011
International Business, Trade, and Tax Law
InterContinental Hotels Group (IHG®) September 2015 - Present
InterContinental Hotels Group (IHG) March 2014 - August 2015
Kids II January 2012 - March 2014
Alexander Babbage, Inc. May 2010 - January 2012
Georgia World Congress Center Authority October 2009 - May 2010
Skills
Social Media Marketing, Marketing, Social Media, Project Management, Market Research, Leadership, Management, Advertising, Analysis, Customer Service, Retail, Strategy, Marketing Strategy, Trade Shows, Brand Management
Education
Kennesaw State University - Michael J. Coles College of Business 2006 — 2010
BBA, Marketing
Kalyan Hospitality June 2014 - Present
Hampton Inn & Suites DuPont June 2013 - Present
Extended Stay Hotels July 2010 - June 2013
Best Western Plus Plaza by the Green August 2008 - July 2010
Assisted Living Concepts, Inc. February 2008 - July 2008
Brookdale Senior Living February 2007 - February 2008
Guarantee Mortgage February 2004 - February 2007
Best Western Executel September 2001 - February 2004
Comfort Inn & Suites September 2001 - February 2004
InterContinental Hotels Group (IHG®) March 1999 - September 2001
Skills
Employee Engagement, Team Building, Customer Service, Sales, Strategic Planning, Sales Management, Marketing, Event Planning, Account Management, Hospitality, Budgets, Negotiation, Marketing Strategy, Contract Negotiation, Forecasting, Business Development, Training, Operations Management, New Business Development, Public Speaking, Customer Satisfaction, Advertising, Hospitality Management, Leadership, Management, Hospitality Industry, Public Relations, Food & Beverage, Time Management, Tourism, Hotels, Revenue Analysis, Yield Management, Hotel Management, Banquets, Event Management, Restaurants, Front Office, Catering, Trade Shows, Meeting Planning, Pre-opening, Social Media Marketing, Property Management..., Hiring, Hotel Booking, Lodging, Corporate Events, Rooms Division, Online Marketing
Education
Washington State University 1996 — 2001
Bachelor of Arts in Business Administration (B.B.A.), Management, Marketing
Green River Community College 1999 — 1999
Business
Highline College 1999 — 1999
Business
Pacific Lutheran University 1995 — 1996
N/A, Undergraduate
Decatur
Decatur
Decatur
Decatur
Decatur
Embassy Suites July 2015 - Present
InterContinental Hotels Group (IHG®) March 2015 - Present
Link Systems International May 2014 - June 2014
University of South Florida August 2012 - December 2013
University of South Florida April 2013 - April 2013
Westin Hotels & Resorts January 2010 - January 2011
Crowne Plaza Tampa East January 2006 - January 2010
Skills
Mathematics, Microsoft Excel, MS Excel Pivot Tables, Vlookup, PowerPoint, Microsoft Word, Mathematica, Team Building, Adobe, Windows & Mac operating..., Loyal, Tenacious Work Ethic, Teamwork, Analysis, Leadership, Confidence Building, Event Planning, Customer Service
Education
University of South Florida 2012 — 2014
Bachelor of Arts (B.A.), Mathematics, Major G.P.A.-3.6 Overall G.P.A.-3.2
University of Central Florida 2012 — 2012
Mathematics
Jacksonville University 2011 — 2011
Mathematics
Hillsborough Community College 2009 — 2010
Associate of Arts (A.A.), Mathematics
Highgate Hotels August 2015 - Present
InterContinental Mark Hopkins San Francisco May 2015 - August 2015
Allegria Hotel October 2014 - January 2015
Radisson Hotel and Suites January 2013 - September 2014
Marriott Hotels September 2011 - January 2013
JW Marriott September 2009 - September 2011
InterContinental Hotels Group (IHG®) October 2008 - September 2009
InterContinental Hotels Group (IHG®) September 2006 - October 2008
InterContinental Hotels Group (IHG®) November 2005 - September 2006
InterContinental Hotels Group (IHG®) January 2004 - November 2005
Skills
Computer Graphics, Event Management, Hazard analysis..., HACCP, Food & Beverage, Restaurants, Banquets, Food Service, Hotels, Hotel Management, Hospitality Management, Hospitality, Hospitality Industry, Event Planning, Catering, Micros, Fine Dining, Pre-opening, Revenue Analysis, Yield Management, Resorts, Front Office, Menu Development, Restaurant Management, Budgets, Customer Satisfaction, Leisure, Tourism, Wine, Food, Rooms Division, Property Management..., Forecasting, Profit, Culinary Skills, Cost Control, Cuisine, Opening Hotels, New Restaurant Openings, Convention Services, Recipes, Guest Service Management, OnQ, Food Safety, Opera, Pre-opening experience, Income Statement, Hotel Booking, Menu Costing, Training
Education
Salem State College 2000 — 2006
BA, Business Management
The American University in Cairo 1992 — 1995
Hospitality Administration/Management
InterContinental Hotels Group (IHG®) July 2015 - Present
Murray State College August 2014 - Present
James Avery Jewelry October 2013 - January 2014
Skills
Event Planning, Delegation, Problem Solving, Microsoft Office, Team Leadership, Sales, Inventory Management, Customer Service, Retail, Budgets, Training, Microsoft Word, PowerPoint, Time Management, Teamwork, Social Media, Public Speaking, Inventory Management,..., Non-profit Volunteering
Education
Murray State College 2014 — 2015
Associate of Arts and Sciences (AAS), Management
Northwood University
Univision Communications Inc. June 2014 - Present
Univision Communications Inc. August 2013 - June 2014
National Audubon Society August 2012 - August 2013
InterContinental Hotels Group (IHG®) March 2012 - August 2012
Virgin Atlantic Airways June 2010 - November 2011
Skills
Communication Skills, Bilingual-English/Spanis..., Resource Development, Multitasking Skills, Computers, Grammar, Editing, Writing, Customer Service, Networking, Enthusiast, Creative Strategy, Always Punctual, Rapid Learning, Acting, Media, Efficiency, Microsoft Office, Web Design, Adobe Creative Suite, Corel Draw, Flash Animation, Strategic Planning, Publicity, Public Relations, Public Speaking, Administrative..., Data Entry, Proactive self-starter, Sports, Marketing, SugarCRM, Access, SAP, Avid, Adobe Bridge, Avid iNEWS, Photoshop, Premiere, Dialects, Dance, Bartending
Education
Northeastern Illinois University 2009 — 2014
Bachelor of Arts (B.A.), Communication and Media Studies, 3.5
Pontificia Universidad Javeriana 2007 — 2008
Publicity and Journalism
Law Office of Sutton Slover October 2012 - Present
Arbonne International March 2006 - Present
Georgia Virtual School August 2008 - October 2012
Freeman Mathis & Gary November 2003 - July 2008
InterContinental Hotels Group (IHG®) June 1994 - October 2003
FDIC June 1990 - June 1994
Skills
Litigation, Civil Litigation, Contract Negotiation, Microsoft Office, Word, Outlook, PowerPoint, Legal Research, Excel, Administration, Microsoft Excel, Microsoft Word, Training, Trials, Legal Writing, Bankruptcy, Pleadings, Management, Negotiation, Marketing, Customer Service
Education
Kennesaw State University 1989 — 1990
Paralegal Certificate, Law, 4.0
The University of Georgia 1977 — 1981
BA, Advertising and Public Relations
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Hotels Group (IHG®) September 2013 - Present
InterContinental Hotels Group September 2013 - May 2015
Holiday Inn Express- Detroit Downtown September 2012 - September 2013
Holiday Inn Express- Detroit Downtown March 2012 - September 2012
Asset Acceptance January 2011 - March 2012
DoubleTree by Hilton November 2008 - November 2010
Skills
Hotel Management, Hospitality Management, Rooms Division, Front Office, Hotels, Hospitality Industry, Revenue Analysis, Pre-opening, Hospitality, Micros, Yield Management, Property Management..., OnQ, Hotel Booking, Tourism, Guest Service Management, Hiring, Pre-opening experience, Lodging, Reservation, Concierge Services, Payroll, Revenue Forecasting, Rooms Division..., Employee Training, Hotel Administration, Training, Guest Recovery, Up-selling, Customer Satisfaction, Daily Operations, Employee Relations, Profit Maximization, Holidex, Opening Hotels, Opera, Leisure, Brand Loyalty, Revenue Enhancement, Online Travel, Incentives, GDS, Business Travel, Leisure Travel, Customer Service, Management
Education
Grand Valley State University 1997 — 2001
Bachelor of Science (B.S.), Hospitality and Tourism Management
InterContinental Hotels Group (IHG®) July 2015 - Present
IHG - InterContinental Hotels Group August 2014 - July 2015
Kennesaw State University Club Tennis April 2014 - December 2014
Kennesaw State University Coles College of Business January 2014 - December 2014
Bank of America September 2012 - June 2014
Verizon Wireless June 2006 - August 2010
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Social Media, Aviation, Banking, Risk Management, Team Leadership, Information Security, Relationship Management, Project Management, Leadership, Credit, Customer Satisfaction, Customer Engagement, Timely Decision Making, Communication, Microsoft Project, Management, CRM, Budgets, Sales, Project Planning, Finance, MS Project, Visio, Time Management, Public Speaking, Event Planning, Social Networking, Process Improvement
Education
Kennesaw State University 2012 — 2014
Bachelor of Business Administration (BBA), Business Management
Moraine Valley Community College 2011 — 2012
Associate of Science (A.S.), Business
InterContinental Hotels Group (IHG®) June 2015 - Present
Curriculum Advantage November 2012 - March 2015
Georgia Department of Transportation August 2006 - November 2006
ChoicePoint April 2005 - January 2006
The Hartford Insurance Group March 2002 - May 2004
Skills
Java, MySQL, GWT, CSS, HTML5, SQL, JavaScript, Maven, JUnit, Linux, Unix, Jenkins, Mockito, XML, JSP, C++, C, Python, ActionScript, Databases, Tomcat, Spring MVC, JSTL, Software Engineering, Web Development, Java Enterprise Edition, Eclipse, Programming
Education
Georgia State University 2007 — 2011
Bachelor of Science, Computer Science, 3.35
InterContinental Hotels Group (IHG®) June 2015 - Present
First Data Corporation April 2014 - June 2015
Ebix March 2013 - April 2014
Access General January 2010 - March 2013
Munich American Reassurance Company January 2007 - January 2010
Skills
Insurance, Data Analysis, Underwriting, SDLC, Business Analysis, Financial Modeling, Risk Management, Analysis, Process Improvement, Access, Financial Analysis, Vendor Management, Visio, Management, Business Process..., Leadership, Business Intelligence
Education
Georgia State University
B.B.A, Finance
Veterinary Study Groups, Inc. September 2015 - Present
OneTouch Events LLC August 2014 - Present
InterContinental Hotels Group (IHG®) June 2015 - September 2015
Ann Taylor February 2014 - June 2015
Monkey Joe's Party and Play December 2013 - May 2014
Michelle Friedman Design December 2012 - May 2013
Country Club of Roswell May 2011 - May 2013
StudioWed Atlanta August 2012 - December 2012
Skills
Microsoft Office, Event Planning, Microsoft Excel, Customer Service, Social Media, PowerPoint, Public Speaking, Social Networking, Microsoft Word, Event Management, Sales, InDesign, Research, Facebook, Leadership, Time Management
Education
Georgia State University 2012 — 2015
Bachelor’s Degree, Journalism and Hospitality
Valdosta State University 2010 — 2012
Business Administration and Management, General
InterContinental Hotels Group (IHG®) May 2015 - Present
City of Atlanta Hartsfield-Jackson International Airport July 2013 - May 2015
Johnson Service Group, Inc May 2010 - July 2013
Tatum LLC January 2008 - April 2009
Computer Generated Solutions April 2007 - December 2007
Allied Barton Security February 2006 - April 2007
Aerotek January 2004 - February 2006
Skills
Full-cycle Recruiting, Cold Calling, Resume Writing, Consultative Selling, Career Services, SDLC, Strategy, Career Counseling, Interviews, Workforce Planning, Performance Management, Background Checks, Applicant Tracking..., Internet Recruiting, Selling, Training, Employee Relations, Onboarding, Talent Acquisition, Networking, Sourcing, Human Resources, Management, Recruiting, Personnel Management, Job Fairs
Education
Troy University 2000 — 2002
MS, Human Resource Management
North Carolina Agricultural and Technical State University 1996 — 2000
BA, Sociology
InterContinental Hotels Group (IHG®) June 2014 - Present
InterContinental Hotels Group (IHG®) July 2010 - Present
IHG December 2006 - July 2010
Echostar Data Networks June 2001 - December 2006
Idapta February 2000 - April 2001
Lotus/IBM July 1994 - February 2000
Lotus Development 1994 - 2000
Windows of Opportunity September 1990 - July 1994
Georgia Public Radio 1985 - 1990
Skills
Cross-functional Team..., Product Management, Business Analysis, Product Development, Enterprise Software, Management, Program Management, User Experience, Team Leadership, Software Documentation, XML, Process Improvement, Leadership, CRM, Analysis, Requirements Gathering, Marketing, Databases, Agile Methodologies, E-commerce, Competitive Analysis, Analytics, SaaS, Software Design, Web Applications, Software Project..., Information Architecture, Mobile Devices, Usability Testing
Education
Georgia State University 1982 — 1985
BA, English and Broadcast Journalism
InterContinental Hotels Group (IHG®) May 2015 - Present
Cadillac Jack November 2013 - March 2015
AutoTrader.com March 2013 - July 2013
Official Payments March 2011 - February 2013
HowStuffWorks.com May 2006 - March 2011
Freelancer October 2004 - May 2006
Southern Virginia University January 2003 - July 2004
Questia Media January 2000 - November 2001
InDyne Inc, NASA Johnson Space Center May 1997 - January 2000
Skills
Web Applications, User Experience, User Interface, CSS, JavaScript, HTML, Web Development, Mobile Applications, PHP, Agile Methodologies, jQuery, Content Management, Requirements Analysis, HTML5, AJAX, XML, HTML 5, Scrum, User Interface Design, Linux, Apache, Web Content Management, Photoshop, Unix, Omniture, E-commerce, Web Analytics, Information Architecture, CMS, SEO, Web 2.0, Web Services, MySQL, ASP.NET, C#, Zend Framework, Object Oriented Design, Google Analytics, Website Development, Software Documentation, Graphic Design
Education
Louisiana Tech University 1991 — 1996
Bachelors, Journalism
InterContinental Hotels Group (IHG®) July 2015 - Present
InterContinental Hotels Group January 2012 - July 2015
Shepherd Center January 2010 - October 2010
First Hospitality Group September 2006 - September 2007
Skills
Hospitality, Budgets, Sales, Hospitality Industry, Strategic Planning, Hotels, Hospitality Management, Business Travel, Meeting Planning, Revenue Analysis, Tourism, Front Office, Hotel Management, Customer Service, Event Planning, Event Management
Education
Indiana University Bloomington 2002 — 2006
Bachelor of Science (B.S.), Tourism and Travel Services Management
InterContinental Hotels Group (IHG®) June 2015 - Present
Sony Mobile Communications September 2014 - April 2015
Sony Mobile Communications August 2011 - August 2014
Frenoseguro Cia. Ltda. 2009 - August 2011
Frenoseguro Cia Ltda. 2007 - 2009
Marriott International - Renaissance Austin Hotel March 2004 - April 2007
Skills
Forecasting, Management, Analysis, SAP, Pricing, Cross-functional Team..., Business Planning, Strategy, Strategic Planning, Accounting, Team Leadership, Business Strategy, Negotiation, ERP, Product Management, Budgets, Finance, SQL, Process Improvement, Marketing Strategy, Microsoft Excel, Financial Analysis, Team Building, Competitive Analysis, Team Management, Project Management, Supply Chain Management, ERP Implementations, Microsoft Dynamics GP, SAP ERP
Education
Purdue University 2000 — 2003
Bachelor of Consumer and Family Science, Hospitality and Tourism Management
Colegio Aleman Humboldt 1985 — 1999
High School Diploma, Specialized in Biochemistry
InterContinental Hotels Group (IHG®) June 2015 - Present
InterContinental Hotels Group October 2013 - Present
InterContinental Hotels Group October 2011 - October 2013
tvsdesign 1998 - October 2011
J.W. Robinson & Associates, Inc. November 1994 - November 1997
Skills
Mixed-use, Design Research, Sustainable Design, Architectural Design, Comprehensive Planning, Submittals, Space planning, Interior Architecture, Revit, Architecture, BIM, Construction Drawings, Green Building, Space-planning, Architectural Drawings, Design Management, Concept Design, Renovation, Urban Planning, Sustainability, Steel Detailing, Site Planning, Feasibility Studies, Drawing, Construction Management, AutoCAD Architecture, Sustainable Architecture, Residential Design, Furniture, AIA, Hotel Design, Hotels, Mentoring, Management, Project Management, Team Building, Team Management
Education
Hampton University 1989 — 1994
Bachelor of Architecture, Architecture
InterContinental Hotels Group (IHG®) October 2015 - Present
InterContinental Hotels Group (IHG®) July 2010 - Present
The Home Depot August 2004 - July 2010
BearingPoint March 2004 - August 2004
Canada Life Assurance Company June 1993 - November 2003
City of Canton January 1998 - December 2001
Skills
Forecasting, Business Analysis, P&L, Process Improvement, Cross-functional Team..., P&L Management, Strategy, Income Statement, Voice of the Customer, Consumer Insight, Consumer Insight..., Pricing, Inventory Management, Analytics, Competitive Analysis, Voice of the Customer..., Access, Microsoft Excel, PowerPoint, Management, Team Building
Education
Kennesaw State University
Bachelor of Business Administration (B.B.A.)
Kennesaw State University
Master of Business Administration (MBA)
Belk August 2015 - September 2015
InterContinental Hotels Group (IHG®) January 2015 - August 2015
Walmart January 2014 - December 2014
Accenture April 2013 - September 2013
McKesson December 2007 - April 2013
Wellington Management May 2006 - December 2007
Fidelity Investments November 2004 - May 2006
IBM October 2000 - October 2004
Ruksun July 1997 - April 1999
Skills
Integration, ITIL, EAI, Solution Architecture, Enterprise Architecture, Supply Chain Management, Websphere, SDLC, RFID+, Cloud Computing, SOA, WebSphere MQ, Middleware, Data Migration, WebSphere Message Broker, ESB, WebSphere Application..., JMS, SAP, Management, Infrastructure, IT Strategy, Resource Utilization, Cost Reduction, RFID, Infrastructure Architect
Education
Osmania University
Masters in Computer Applications, Computers
InterContinental Hotels Group (IHG®) June 2015 - Present
Fiserv June 2014 - Present
Fiserv June 2013 - June 2014
US Army October 2009 - May 2012
Wachovia October 2008 - October 2009
Target January 2007 - July 2008
Skills
Analysis, Portfolio Management, Microsoft Office, Microsoft Excel, PowerPoint, CA Clarity, Microsoft Project, Camtasia, Microsoft Word, Management, Visio, SharePoint..., Microsoft SQL Server, Budgets, Budget Process, Time Management, Sales, Retail, Banking, Inventory Management, Merchandising, Financial Analysis, Leadership Development, Visual Merchandising, Financial Accounting, Store Management, Driving Results, Store Operations, Planograms, New Store Openings, Multi-Unit Management, Inventory Control, Recruiting, Human Resources
Education
Georgia Southern University - College of Business Administration 2003 — 2006
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Swainsboro High 1999 — 2002
Mazuma Credit Union October 2014 - Present
BMO Harris Bank August 2011 - September 2013
InterContinental Hotels Group (IHG®) December 2009 - March 2011
Kentucky Derby Festival December 2008 - August 2009
Skills
Retail Banking, Cross Selling, Microsoft Office, Outlook, PowerPoint, Microsoft Word, Lotus Notes, Teamwork, CRM, Data Entry, Salesforce.com, Banking, Customer Service, Sales, Microsoft Excel, Time Management, Cash Management, Credit, Loans, Leadership, Mortgage Lending
Education
Murray State University 2005 — 2008
Bachelor's degree, Advertising
InterContinental Hotels Group (IHG®) August 2015 - Present
InterContinental Hotels Group (IHG®) January 2008 - Present
Joie de Vivre Hospitality March 2005 - January 2008
Westin Hotels & Resorts September 2003 - December 2004
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Food & Beverage, Hotel Management, Catering, Banquets, Meeting Planning, Pre-opening, Menu Development, Revenue Analysis, Event Management, Convention Services, Banquet Operations, Event Planning
Education
University of Nevada-Las Vegas 2000 — 2003
Hotel Administration & Event Management
Santa Barbara City College 1997 — 1999
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Miami March 2010 - May 2015
Boca Raton Resort & Club, A Waldorf Astoria Resort January 2009 - October 2009
InterContinental Hotels & Resorts June 2004 - December 2008
Hilton's of Chicago December 2002 - June 2004
Hilton's of Chicago April 2002 - December 2002
Turning Stone Resort Casino December 2001 - April 2002
Skills
Contract Negotiation, Proposal Writing, Sales Management, Marketing, Revenue Analysis, Social Media Marketing, Hotels, Hospitality Management, Team Building, Management, Leadership, Marketing Strategy, Business Development, Income Statement, Event Planning, Training, Trade Shows, Food & Beverage, Event Management, Forecasting, Hospitality Industry, Tourism, Account Management, Yield Management, Hospitality, Resorts, Public Relations, Social Media, Strategic Planning, Convention Services, Marketing Communications, Meeting Planning, Hotel Management, Negotiation, New Business Development, Banquets, Corporate Events, Catering, Customer Satisfaction, Pre-opening, Front Office, Hotel Booking, P, Restaurants, Rooms Division
Education
Johnson & Wales University 1998 — 2001
B.S., A.S., Hospitality Management, Hotel/Restaurant Management
InterContinental Hotels Group (IHG®) June 2015 - Present
Employment Enterprises, Inc. August 2014 - Present
Westin Hotels & Resorts October 2014 - February 2015
Fairfax County Crossroads December 2012 - April 2014
self-employed July 2002 - September 2013
Zyrah's Orange September 1994 - September 2004
Skills
Pets, Dogs, Customer Service, Dog Walking, Pet Sitting, Dog Training, Event Planning, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Nonprofits, Social Media, Volunteer Management, Social Networking, Budgets, Creative Writing, Event Management, Microsoft Excel, Public Relations, Social Media Marketing, Strategic Planning
Education
Ohio University 1988 — 1993
BA, Theatre/English
Oakton High 1984 — 1988
Neal Communities of Southwest Florida, Inc. January 2014 - Present
Mangrove Real Estate October 2011 - Present
Taylor Morrison January 2006 - October 2011
The Hogan Group 2002 - 2005
ELI Holdings February 1999 - December 2001
InterContinental Hotels Group (IHG®) March 1997 - January 1999
Skills
Real Estate Development, Land, Land Acquisition, Due Diligence, Land Development, Real Estate, Property Management, Entitlements, Brokerage, Zoning, Feasibility Studies, Contract Negotiation, Investors, Buyer Representation, Homebuilding, Contract Management, Residential Land...
Education
Northwestern University
Highgate Hotels September 2015 - Present
Hyatt Hotels Corporation July 2012 - Present
InterContinental Hotels Group (IHG®) December 2010 - July 2012
Hyatt Hotels and Resorts August 2007 - December 2010
Hyatt Hotels Corporation October 2005 - August 2007
Skills
Hospitality Industry, Hotel Management, Hospitality Management, Hotels, Food & Beverage, Revenue Analysis, Event Planning, Hospitality, Meeting Planning, Sales, Convention Services, Menu Development, Catering, Rooms Division, Yield Management, Front Office, Property Management..., Pre-opening, Resorts, Event Management, Banquets, Opera, Strategic Partnerships
Education
Indiana University Bloomington 2001 — 2005
BA, Journalism
Interstate Hotels & Resorts June 2015 - Present
InterContinental Hotels Group (IHG®) February 2010 - June 2015
Doubletree Paradise Valley Resort February 2008 - November 2009
Sheraton Crescent Hotel September 2002 - February 2008
Doubletree Hotel Monterey 1996 - 2002
Doubletree Resort Palm Springs (now Doral Resort) 1991 - 1995
Skills
Convention Services, Meeting Planning, Hospitality Management, Hospitality, Hotels, Hospitality Industry, Parties, Weddings, Trade Shows, Corporate Events, Hotel Management, Event Management, Customer Service, Yield Management, Catering, Resorts, Public Relations, Banquets, Revenue Analysis, Event Planning, Food & Beverage, Restaurants, Front Office, Tourism, Menu Development, Wedding Planning, Micros, OnQ, Pre-opening, Fine Dining, Hotel Booking, Property Management..., Restaurant Management, Delphi, Opening Hotels, Lodging, Rooms Division, Food, Guest Service Management, Food Service, Private Events, Incentives, Opera, Budgets
Education
Penn State University
HEI Hotels & Resorts September 2014 - Present
Remington Hotels October 2013 - August 2014
Winegardner & Hammons October 2007 - September 2013
Columbia Sussex October 2003 - September 2007
InterContinental Hotels Group (IHG®) July 1999 - September 2003
Promus Hotel Corporation May 1998 - June 1999
Winegardner & Hammons May 1993 - April 1998
Skills
Revenue Analysis, Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Food & Beverage, Hospitality
Education
Michigan State University 1988 — 2003
BA Hotel, Restaurant and Institutional Management, Hotel Management, Graduated with Honors
IHG January 2000 - Present
InterContinental Hotels Group (IHG®) 1998 - 1999
InterContinental Hotels Group (IHG®) 1996 - 1998
Skills
Hotels, Hospitality Industry, Hospitality, Hospitality Management, Resorts, Meeting Planning, Business Travel, Leisure, Yield Management, Travel Management, Food & Beverage, Pre-opening, Hotel Management, Hotel Booking, Rooms Division, Leisure Travel, Restaurants, Trade Shows, Corporate Events, Customer Satisfaction, Event Management, Event Planning, Sales, Luxury, Opening Hotels
Education
North Carolina State University 1997 — 2000
General Studies
Meredith College 1990 — 1991
Business/Commerce, General
InterContinental Hotels Group (IHG®) September 2015 - Present
IHG - InterContinental Hotels Group August 2014 - September 2015
BlackRock Center for the Arts April 2009 - November 2013
Skills
Curating, Visual Arts, Museums, Fine Art, Arts Administration, Art Education, Contemporary Art, Art, Art History, Volunteer Management, Photography, Collage, Printmaking, Drawing, Fundraising, Nonprofits, Theatre, Painting, Acrylic, Galleries, Mixed Media, Sculpture, Public Art, Oil Painting, Non-profits, Studio Art, Contract Management, Management, Teaching, Event Planning, Event Management, Public Speaking, Figurative Art, Art Exhibitions, Abstraction, Hospitality, Hotels, Franchise Agreements, Legal Compliance
Education
Marymount University
Bachelor of Fine Arts (BFA), Fine/Studio Arts, General
Marymount University
InterContinental Hotels Group (IHG®) March 2015 - Present
InterContinental Hotels Group (IHG®) September 2014 - March 2015
Georgia State University August 2012 - August 2014
Georgia State University January 2009 - August 2010
Sodexo June 2009 - July 2009
Skills
Budgets, Microsoft Excel, PowerPoint, Access, Microsoft Office, Customer Service, Data Analysis, Microsoft Word, Event Planning, Outlook, QuickBooks, Research, Financial Analysis, Public Speaking, Accounting, Process Improvement, Risk Management
Education
Georgia State University 2013 — 2014
Master's degree, Global Hospitality Management
Georgia State University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Finance, Summa Cum Laude
All American Imaging February 2015 - Present
InterContinental Hotels Group (IHG®) February 2015 - Present
Artist June 2010 - Present
Independent Property Services 2010 - 2014
Hilton Worldwide January 2008 - February 2010
Jacques Gourmet January 2006 - January 2008
Rim Hospitality January 2007 - November 2007
R Ring Enterprises December 2005 - November 2007
The Dubliner May 2002 - December 2005
Peacock Construction, Inc. June 2001 - May 2002
Skills
Hospitality Management, Event Planning, Hospitality, Catering, Event Management, Food, Fundraising, Trade Shows, Meeting Planning, Corporate Events, Hotels, Menu Development, Strategic Planning, Photoshop, Wedding Planning, Hospitality Industry, Food, Restaurant Management, Coordinating Events, Parties, Inventory Management, Customer Service, Microsoft Word, Restaurants, Banquets, Account Management, Bartending, Branding, Wine, Coordinating Special..., Recipes, Baking, Special Event, Culinary Skills, Private Events, Cooking, Tourism, Food Service, Time Management, Creative Services, Receptions, Microsoft Office, PowerPoint, Weddings, Microsoft Excel, POS, Live Events, Social Media, Management, Marketing
Education
San Francisco State University 2002 — 2005
Bachelor of Arts (BA), Communication
University of San Francisco 1999 — 2001
Associate of Arts (AA), Speech Communication and Rhetoric
Starwood Hotels & Resorts Worldwide, Inc. August 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2006 - August 2014
Winegardner & Hammons 2004 - 2006
InterContinental Hotels Group (IHG®) 1996 - 2004
Skills
Pre-opening, Hotel Management, Opening Hotels, Pre-opening experience, Hotels, Banquets, Laundry, Hospitality Management, Rooms Division, Front Office, Property Management..., Guest Service Management, Lodging, Operations Management, Inventory Management, Yield Management, Hospitality Industry, Banquet Operations, Catering, Convention Services, Culinary Skills, Customer Satisfaction, Fine Dining, Food, Food & Beverage, Guest Recovery, Hospitality, Hotel Booking, Meeting Planning, Menu Costing, Menu Development, Micros, Resorts, Restaurant Management, Restaurants, Revenue Analysis, Rooms Division..., Tourism, Concierge Services, Corporate Events, Food Service, MICROS
Education
Northwood University
Hotel, Motel, and Restaurant Management
InterContinental Hotels Group (IHG®) September 2015 - Present
Martha Washington, A Chelsea Hotel May 2014 - September 2015
Waldorf Astoria New York July 2013 - April 2014
Waldorf Astoria New York July 2012 - June 2013
Waldorf Astoria New York January 2011 - August 2012
Waldorf Astoria New York June 2010 - January 2011
Chatham Bars Inn May 2009 - August 2009
The Leading Hotels of the World May 2008 - August 2008
Alpine Counry Club 2007 - 2007
Education
Niagara University 2006 — 2010
IHG May 2009 - Present
InterContinental Hotels Group (IHG®) June 1993 - Present
Skills
Customer Service, Customer Satisfaction, Travel Management, Event Management, Management
Education
Salt Lake Community College
Associates degree, Business Administration, Management and Operations
University of Utah
Bachelor's degree, Elementary Education and Teaching
Convergys October 1999 - August 2015
InterContinental Hotels Group (IHG®) September 2007 - April 2010
Skills
Microsoft Office, Excel, Word, PowerPoint, Health, Customer Service, Research, Event Planning, Problem Solving, Microsoft Word
Education
Miami Dade College 2012 — 2016
Health Management, Medical Billing & Coding, 3.5
Miami Norland Senior High 1993 — 1997
High School
InterContinental Hotels Group (IHG®)
Skills
Account Management, Selling, Team Building, Recruiting, New Business Development, Sales, Microsoft Office, Marketing Strategy, Customer Service, Leadership, Cosmetics, Sales Management
Education
Huntington University 1987 — 1990
AS, Secretary Science & WP
Huntington College Huntington, IN
Associate's degree, Secretary
Nippon Express September 2014 - Present
MGM Resorts International June 2013 - August 2013
InterContinental Hotels Group (IHG®) May 2012 - August 2012
Education
University of California, Los Angeles 2014 — 2016
Certificate, Finance, 3.93
Purdue University 2009 — 2013
(B.S.), Hospitality and Tourism Management, 3.39
Shanghai High School International Division 2003 — 2009
InterContinental Hotels Group (IHG®) September 2011 - Present
Skills
Microsoft Office
Education
McNeese State University
Bachelors Degree, Business Administration and Management, General
InterContinental Hotels Group (IHG®) July 2014 - Present
Wyndham Hotel Group July 2013 - July 2014
Choice Hotels International December 2011 - July 2013
Skills
Hotel Management, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotels
Education
Savannah State University 2008 — 2013
Homeland Security and Emergency Management, Liberal Arts and Sciences/Liberal Studies
InterContinental Hotels Group (IHG®) June 2015 - Present
Macy's Systems & Technology 2013 - Present
Safe-Guard Products International January 2014 - January 2015
LinkGreen Consulting Company 2009 - 2013
HP Software March 1998 - April 2009
Skills
Project Management, Business Analysis, Business Requirements, Business Strategy, Risk Management, Enterprise Architecture, Strategic Planning, Program Management, Business Process..., SDLC, Leadership, Management, Consulting, Strategic Leadership, Client Relations, Scrum, Agile Project Management, Process Improvement, CRM, IT Service Management, PMP
Education
Kennesaw State University 1998 — 2002
Master of Business Administration (MBA), Business
Project Management Professional, PMP
Southern Polytechnic State University
Bachelor of Science Computer Engineering technology, Computer Engineering
InterContinental Hotels Group (IHG®) 2001 - Present
Skills
SQL, Java, Software Development, HTML, Microsoft Office, JavaScript, XML, Requirements Analysis, Linux, Leadership, Oracle, Unix, Web Services, Flex, Agile & Waterfall..., Scrum
Education
Indian Institute of Technology, Madras 1993 — 1995
Master of Technology (MTech)
InterContinental Hotels Group (IHG®) July 2014 - Present
BELLSOUTH TELECOMMUNICATIONS INC March 1998 - October 2012
AT&T March 1990 - August 1996
Skills
Strategic Planning, Negotiation, Team Building, Project Management, Event Planning
Education
Grantham University
BBA-HRM, Human Resources Management and Services, 4.0
Grantham University
Human Resources Management/Personnel Administration, General