Jack Henry & Associates
Jack Henry & Associates, Inc.® is a provider of technology solutions and payment processing services primarily for the financial services industry. Its solutions serve more than 9,000 customers nationwide, and are marketed and supported through three primary brands. Headquarters: Monett, Missouri, United States CEO: David B. Foss (6 Jul 2016–) Number of employees: 6,511 Subsidiaries: ProfitStars, Inc., Symitar Systems Inc,
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Jack Henry & Associates Employees
Clark Community Mental Health Center March 2015 - Present
Monett R-1 Schools September 2013 - March 2015
Jack Henry & Associates July 2014 - September 2014
Grande Tire Co March 2005 - August 2013
Skills
Customer Service, Sales, Business Development, •Proficient in..., •Sales and Marketing, •Mathematics —..., •Active Learning —..., •Communicating..., •Coordination, Microsoft Excel, Public Speaking, Leadership, •Administration and..., Marketing, Microsoft Office, Grant Writing, Budgets
Education
Drury University 2011 — 2015
Bachelor of Science (BS), Organizational Communication & Development, Senior
Drury University 2011 — 2015
Bachelor of Science (B.S.), Human Services, Senior
Monett High School 1999 — 2002
High School, General Education
Amber Parrish, LMT January 2012 - Present
Jack Henry & Associates January 2008 - April 2015
Precision Therapeutic Massage May 2013 - April 2014
Ozarks Food Harvest January 2006 - January 2008
Skills
Non-profits, Editing, Public Speaking, Microsoft Office, Social Media, Fundraising, Event Planning, Wellbeing, Grant Writing, Microsoft Word, Research, Creative Writing, Customer Service, Volunteer Management, Copy Editing, Public Relations, Community Outreach, Marketing, Strategic Planning, Project Management, Social Media Marketing, Program Management, Event Management, Teaching, Technical Writing, Nonprofits, Therapeutic Massage, Leadership
Education
Professional Massage Training Center 2010 — 2011
Licensed Massage Therapist, Clinical Massage
Drury University 2000 — 2006
Bacherlor of Science, Literature
O'Reilly Auto Parts April 2012 - Present
American National Property and Casualty October 2008 - April 2012
Jack Henry & Associates September 2007 - September 2008
Duck Creek Technologies March 2007 - August 2007
Associated Electric Cooperative 2000 - 2007
TALX 1997 - 1999
Skills
C#, ASP.NET, Microsoft SQL Server, XML, SQL, TFS, Agile Methodologies, JavaScript, Java, Web Services, .NET, Visual Basic, Software Development, Programming, T-SQL, IIS, HTML, CSS, jQuery, Visual Studio, SDLC
Education
University of Missouri-Rolla 2001 — 2004
MS, Computer Science
Drury University 1992 — 1996
BA, Mathematics
Jack Henry & Associates March 2012 - Present
Brown Derby June 2009 - March 2012
Skills
Benefits Administration, Onboarding, Employee Relations, FMLA, Human Resources, Conflict Resolution, New Hire Orientations, College Recruiting, HRIS, Employee Benefits, Succession Planning, Leadership, Training
Education
Drury University 2004 — 2006
M.A., Integrated Marketing Communications
Drury University 2000 — 2004
B.A., Advertising, Public Relations, Business Administration
Jack Henry & Associates January 2015 - Present
IBM April 2008 - January 2015
Citi January 2008 - April 2008
AMC Theatres July 2003 - February 2008
Skills
Data Center, Technical Support, Hardware, Networking, NetApp, Servers, Service Delivery, ITIL, Cisco Technologies, Troubleshooting, IT Service Management, Management, IBM Servers, Cloud Computing, Security, Hardware Diagnostics, Hardware Installation, Project Management, IBM AIX, Windows Server, Windows PowerShell, Computer Hardware, Brocade, Network Hardware, Basics of Unix, AIX, Computer Maintenance, Storage, SAN, VMware ESX, Operating Systems
Education
DeVry University-Texas 2004 — 2008
Bachelor of Science (B.S.), Biomedical Engineering Technology
Coppell High School 2000 — 2004
Jack Henry & Associates April 2015 - Present
DeVries Moving Packing Storage January 2011 - April 2015
Sundance Golf Course July 2008 - November 2011
Skills
Data Entry, Advertising, Teamwork, Microsoft Word, PowerPoint, Sales Management, Social Media Marketing, Financial Reporting, Microsoft Excel, Microsoft Publisher, Social Skills, Leadership, Group Work, Microsoft Office
Education
Eastern Washington University 2011 — 2014
Bachelor of Business Administration (BBA), Management, General, 3.4 GPA
Washington State University 2009 — 2011
Undergraduate Studies, Business Administration and Management, General
Arvest Bank March 2014 - Present
Jack Henry & Associates March 2013 - March 2014
FCS Financial June 2011 - March 2013
Skills
Banking, Agricultural Economics, Computer Software..., Software Implementation, Business Analysis, Loans, Credit, Commercial Banking, Credit Analysis, Loan Origination, Credit Risk, Mortgage Lending, Finance, Portfolio Management, Retail Banking, Consumer Lending, Commercial Lending, Financial Services, Underwriting, Agriculture, Financial Risk, Financial Analysis, Lines Of Credit, Loan Servicing, Farms, Cash Flow, Refinance, Financial Advisory, Payments, Commercial Mortgages
Education
Missouri State University 2010 — 2011
Bachelor's degree, Agricultural Business and Management
Crowder College 2008 — 2010
Associate's degree, Agriculture, General
Jack Henry & Associates October 2013 - Present
Jack Henry & Associates April 2011 - October 2013
Jack Henry & Associates October 2010 - April 2011
Jack Henry & Associates October 2006 - October 2010
Jack Henry & Associates November 2005 - October 2006
Jack Henry & Associates July 2004 - November 2005
World Finance Corporation 2001 - 2002
Skills
Resource Management, PMP, Program Management, PMO, Budgeting, Process Development, Software Implementation, SharePoint, MS Project, Process Improvement, Project Planning, Business Analysis, Change Management, Software Project..., Team Building, Project Portfolio..., Customer Relations, Strategic Planning, SDLC, Project Management, Process Simulation, Budgets, Customer Service, Strategy, Business Intelligence, Integration, Leadership, Risk Management, Management, Requirements Analysis, Training, Vendor Management, Business Process..., IT Management, IT Strategy, Requirements Gathering, Software Documentation, Disaster Recovery, Software Development, Business Process, Governance
Education
Webster University
Master of Business Administration (M.B.A.), 3.98 GPA
Evangel University 1996 — 2000
BS, History/Secondary Education
Renegade Radio August 2012 - Present
maurices February 2009 - March 2011
Jack Henry & Associates May 2007 - January 2009
Skills
Advertising Sales, Online Advertising, Advertising, Social Media Marketing, Social Media, Marketing Communications, Sales Management, Sales, Marketing, Online Marketing, Cold Calling, Budgets, Email Marketing, New Business Development, Account Management, Marketing Strategy, Public Relations, Radio, Live Remote Broadcasting, Public Speaking, Business Strategy, Event Planning, Event Management, Marketing Management, Multi-media Marketing..., Budget Reconciliation, Budget Monitoring, Budget Setting, Market Needs Analysis, Media Relations, Radio Advertising, Microsoft Office, Online Research, Management, Social Networking, Small Business, Lead Generation
Education
Drury University 2013 — 2016
Business, Management, Marketing, and Related Support Services
OTC 2012 — 2013
Jack Henry & Associates October 2014 - Present
Jack Henry & Associates November 2010 - October 2014
Education
Eastern Washington University 2005 — 2008
Bachelor's, Finance
Jack Henry & Associates April 2006 - Present
Zale September 2006 - September 2013
Skills
Project Management, Business Analysis, Process Improvement, Training, Integration, Program Management, HTML, Salesforce.com
Education
Elizabethtown Community and Technical College 1999 — 2002
Associate's Degree
Blackstone Investment Group February 2013 - August 2015
City of Reeds Spring May 2012 - November 2013
Chase November 2011 - February 2013
Jack Henry & Associates September 2007 - August 2010
Aurora High School May 2006 - July 2007
Skills
Information Technology, Law Enforcement, Security, Troubleshooting, Windows Server, Active Directory, Windows, Computer Hardware, Windows 7, Technical Support, VMware ESX
Education
Drury University 2011 — 2011
POST, Law Enforcement
Aurora High School 2004 — 2007
General Education
Askinosie Chocolate September 2014 - Present
Charter Communications April 2014 - August 2014
Jack Henry & Associates January 2013 - April 2014
Great Southern Bank January 2012 - January 2013
Skills
Accounting, Financial Analysis, Banking, Financial Accounting, Cash Flow, Internal Controls, Sarbanes-Oxley Act, Management, Public Speaking, Social Media, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Time Management
Education
Emporia State University 2015 — 2017
Master's degree, Accounting
Missouri State University 2012 — 2013
Bachelor of Science (BS), Accounting
Jack Henry & Associates December 2014 - Present
Jack Henry & Associates March 2010 - June 2015
McDonald's Corporation February 2004 - April 2010
Skills
Windows, System Administration, Software Documentation, Troubleshooting, SharePoint, Microsoft SQL Server, Active Directory, Windows Server, Process Improvement, Visio, Cisco Networking, Windows 7
Education
Crowder College 2006 — 2011
Associate of Science (A.S.), Computer Networking and Support
Jack Henry & Associates March 2015 - Present
Fiserv November 2012 - March 2015
Bank of the West August 2011 - November 2012
First National Bank of Omaha April 2007 - August 2011
UNION BANK AND TRUST 2006 - 2007
Wells Fargo 2003 - 2006
Skills
Sales Process, Banking Relationships, Strategic Leadership, New Business Development, Sales Presentations, Group Presentations, Consumer Lending, Professional Networking, Commercial Lending, Strategy, Product Development, Business Development, Cross Selling, Sales, Management, B2B, Relationship Management, Finance, Customer Satisfaction, Negotiation, Portfolio Management, Retail Banking, Commercial Banking, Mortgage Lending, Business Networking, Banking, Networking, Training, Loans, Cash Management, Credit Analysis, Customer Service, Public Relations, Credit Cards, Credit, Human Resources, Loan Origination, Small Business Lending, Leadership, Selling, Customer Retention, Deposits, Financial Services, Risk Management
Education
Doane College
Bachelor's Degree, Business Administration
Southeast Community College 2001 — 2003
Associate's degree, Business Administration
Jack Henry & Associates October 2013 - Present
Jack Henry & Associates March 2007 - October 2013
Peoples Bank September 1999 - February 2007
Great Southern Bank September 2004 - December 2006
Skills
SharePoint, Disaster Recovery, Banking, Business Analysis, Microsoft SQL Server, Active Directory, SQL, Internet Banking, Windows Server, Software Implementation, IIS, Process Improvement, Requirements Analysis, Vendor Management, Integration, User Acceptance Testing, IT Management, Software Documentation
Education
Western Governors University 2013 — 2015
Master of Business Administration (MBA), Information Technology Management
Drury University 2002 — 2006
Bachelor's degree, International Politics / Global Studies
Advantage Sales & Marketing November 2014 - Present
Advantage Sales & Marketing January 2014 - November 2014
Advantage Sales & Marketing October 2012 - January 2014
Advantage Sales & Marketing June 2012 - January 2013
Drury University August 2009 - May 2012
Drury University August 2009 - May 2012
Jack Henry & Associates February 2011 - May 2011
Skills
Facebook, Social Media, Public Speaking, Microsoft Office, Social Networking, PowerPoint, Social Media Marketing
Education
Drury University 2008 — 2012
Business, Marketing and Management
Santa Reparata International School of Art 2011 — 2011
Jack Henry & Associates January 2012 - Present
R&R Solutions (Contract) June 2011 - October 2011
Mercy Hospital (Teksystems) August 2010 - May 2011
NEOSHO COMPUTER & ELECTRONICS October 2006 - August 2009
C & L COMPUTERS June 2002 - November 2003
RadioShack May 2001 - June 2002
Skills
Cabling, POS, PC Maintenance, QNX, Team Leadership, Computer Repair, Customer Service, Laptops, Software Installation, Networking, XP, Help Desk Support, Windows 7, Operating Systems, A Certified, Workstations, Linux, Remote Desktop, Computer Hardware, Windows XP, Troubleshooting, Technical Support, Servers, Norton Ghost, Hardware, Computer Maintenance
Education
DeVry University 2012 — 2014
Associate's, Computer Technology Network Administration
Wichita Technical Institute (WTI) 2009 — 2010
Jack Henry & Associates February 2013 - Present
So Not Soft LLC October 2008 - December 2013
Jack Henry & Associates July 2010 - February 2013
iPay Technologies, LLC January 2010 - July 2010
MPRI February 2007 - December 2009
MP Company October 2003 - April 2007
Northrop Grumman June 2006 - July 2006
U.S. Army October 2002 - September 2003
Skills
.NET, JavaScript, SQL, Visual Studio, XML, Database Design, ASP, Visual Basic, Java, HTML, CSS, Windows, MySQL, Database Administration, C#, ASP.NET, MVC 3, CQRS, Databases, Web Development, Microsoft SQL Server, WordPress, MVC, Android, Web Applications, PHP, Apache, Linux, Software Development, VB.NET, Software Project..., WCF, TFS, jQuery, ASP.NET MVC, Integration, AJAX, User Interface, LINQ
Education
University of Louisville 2006 — 2007
Computer Information Systems
Elizabethtown Community and Technical College 2004 — 2006
Associates of Applied Science, Information Technology
General Dynamics October 2006 - Present
Jack Henry & Associates November 2003 - October 2006
Compuware Corporation February 2001 - September 2003
CMS Technologies April 1999 - February 2001
Cabletron Systems August 1993 - April 1999
Concurrent Computer Corporation March 1988 - June 1993
Skills
Embedded Software, Software Engineering, Electrical Engineering, C++, .NET, C, C#, Manufacturing, Engineering Management, Embedded Systems, Engineering, Systems Engineering, Unix, Software Development, Integration
Education
Eastern Michigan University 1995 — 1999
BS, Computer Science
Lawrence Technological University 1988 — 1992
Electrical Engineering Undergraduate Studies, Electrical Engineering
Washtenaw Community College 1984 — 1986
AS, Associates Digital Electronic Technology
Jack Henry & Associates January 2010 - Present
Network Solutions 2007 - 2009
BeckIT Systems Inc. 2005 - 2007
Education
ECPI University 2003 — 2005
Associate's, Computer and Information Science
Community Bank Consulting, Inc. May 2008 - Present
ProfitStars May 2007 - May 2008
Jack Henry & Associates 1996 - 2008
Broadway & Seymour 1993 - 1996
Skills
Banking, Social Media, Risk Management, Internet Banking, Strategic Planning, Business Analysis, Business Development, Credit, Process Improvement, Retail Banking, Portfolio Management, Vendor Management, Coaching, Financial Services, Finance, Leadership, Team Building, Change Management, Team Leadership, Analysis, Management, Strategy, Program Management, Mergers & Acquisitions, Business Strategy, Financial Analysis, CRM, Entrepreneurship, Commercial Lending, Start-ups, Financial Institutions, Commercial Banking, Executive Management
Education
Elon University 1984 — 1987
Accounting and Business/Management
American National University, Salem VA (formerly National College) 1982 — 1984
Associate of Arts (AA), Business Management
Jack Henry & Associates December 2004 - Present
SER Solutions January 2000 - December 2004
Macrosoft August 1997 - January 2000
Skills
Document Imaging, Enterprise Content..., Document Management, Pre-sales, Kofax, Disaster Recovery, Professional Services, Enterprise Software, Solution Selling, Sales Management, SharePoint, Hardware
Education
Eastern Michigan University 1989 — 1994
BBA
Cummins Central Power April 2013 - Present
Jack Henry & Associates July 2011 - Present
United States Marine Corps January 2011 - February 2011
Geek Squad April 2007 - April 2010
Skills
Microsoft Office, PC Hardware/Maintenence, Project Coordination, Sales Management, Training & Development, Brand Tracking, Budget Tracking, Asset Tracking, Implementation Of...
Education
Missouri State University 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Missouri Southern State University 2007 — 2010
Bachelor of Arts, Psychology
Drury University 2005 — 2007
Architecture
Jack Henry & Associates January 2001 - Present
Skills
Problem Solving, Product Development, PMO, SharePoint, Process Improvement, Management, Negotiation, Leadership, Team Leadership, Cloud Computing, Business Intelligence, Business Analysis, Sales, Project Management, CRM, PMP, Vendor Management, Marketing, Integration, Business Process, Program Management, Cross-functional Team..., MS Project, Requirements Analysis, Team Management, Enterprise Software
Education
Drury University 1999 — 2001
MBA, Business
University of Arkansas 1992 — 1994
BSBA, Marketing
Jack Henry & Associates January 2014 - Present
Russell Cellular August 2013 - January 2014
Great Circle March 2012 - August 2013
Evangel University August 2012 - May 2013
Skills
Customer Service, C++, Visual Basic, Management, Technical Support, Computer Science, Retail, Operating Systems, Routers, Social Media, Windows, Program Management, Help Desk Support
Education
Evangel University 2009 — 2013
Bachelor of Science (BS), Computer Science
Dawn Food Products December 2013 - Present
Jack Henry & Associates January 2011 - June 2013
Audatex August 2006 - January 2011
Skills
SQL, Microsoft SQL Server, Server 2000-2008, IIS, SQL Server Management..., Microsoft Office 2007, Information Security, Customer Service, Customer Retention, Support Analysts, Financial Services
Education
Eastern Michigan University 2008 — 2014
Bachelor's Degree, Technology Management
Digital Compliance May 2013 - July 2014
Jack Henry & Associates June 2010 - May 2013
iPay Technologies August 2005 - June 2010
iPay Technologies May 2005 - August 2005
iPay Technologies April 2002 - May 2005
Express Employment Professionals December 2001 - April 2002
Skills
Business Requirements, Requirements Gathering, Visio, MS Project, Business Analysis, SharePoint, User Acceptance Testing, Microsoft Office, Requirements Analysis, Software Project..., Process Improvement, TFS, Functional..., Microsoft Project, PMP, Banking, Management, SDLC
Education
Villanova University 2013 — 2013
Business Analysis
Elizabethtown Community and Technical College 1999 — 2001
Associate in Applied Science, Business Administration and Management, General
Jack Henry & Associates August 2014 - Present
Jack Henry & Associates February 2013 - August 2014
America's Infomart April 2012 - November 2012
EDGE Tech Corp. 2006 - 2011
Self Employed Freelance Musician 2000 - 2011
Skills
Customer Service, Team Leadership, Public Relations, Word, Excel, PowerPoint, Guitar, Drums, Piano, Research, Statistics, Microsoft Word, Photoshop, Photography, Microsoft Excel, Blogging, Microsoft Office, Event Planning
Education
East Central University 2006 — 2011
Bachelor of Science, Sociology
Jack Henry & Associates February 2011 - Present
JHA December 2007 - Present
Jack Henry & Associates December 2007 - February 2011
BancorpSouth July 2005 - December 2007
Countryside Bank November 2004 - July 2005
Countryside Bank January 2004 - November 2004
Skills
Banking, Team Leadership, Team Building, Business Planning, Customer Service, Loans
Education
Evangel University 2007 — 2009
Business Management, Business
Jack Henry & Associates October 2011 - Present
JMARK Business Solutions, Inc. January 2008 - November 2011
Ozarks Technical Community College 2006 - 2007
Skills
Powershell, Windows Server, Active Directory, Antivirus, Troubleshooting, Windows 7, Hardware Installation, Hardware Diagnostics, Patch Management, Windows Scripting, Android, iOS, Ubuntu, Office 2010, VMware, Servers, Operating Systems, Technical Support, Windows, Microsoft Exchange, VMware ESX, Software Installation, System Deployment, SQL, Windows XP
Education
OTC 2007 — 2008
Associate of Arts (A.A.)
DeVry University-Missouri 2005 — 2006
TCF Inventory Finance, Inc. July 2012 - Present
Jack Henry & Associates December 2010 - July 2012
Harris Bank August 2006 - September 2010
Skills
Banking, Customer Service, Word, Outlook, Excel, Research, Credit, Finance, Microsoft Word, Leadership, Mortgage Lending
Education
Elgin Community College
Associate of Arts (AA)
DreamIT MakeIT September 2014 - Present
Jack Henry & Associates March 2014 - Present
Twisted Pair LLC January 2007 - Present
Jack Henry & Associates August 2011 - March 2014
ITT-Tech April 2010 - August 2011
ITT-Tech January 2009 - August 2011
Cox Health April 2009 - April 2010
Missouri State University February 2007 - April 2009
City of Springfield, Missouri 2006 - 2007
Internet Data Solutions 2004 - 2006
Skills
Computer Hardware, Network Security, Troubleshooting, Networking, Technical Support, Operating Systems, Hardware, Information Technology, Windows Server, Customer Service, Network Administration, Windows 7, Management, System Administration, Firewalls, Security, Windows, Laptops, Databases, Software Installation, Integration, Access, Active Directory, Telecommunications, Analysis, Wireless, Project Management, Help Desk Support, PowerPoint, Wireless Networking, Microsoft SQL Server, Process Improvement, SQL, Programming
Education
DeVry University 2003 — 2006
Bachelors, Network and Communications Management
Dallas County Community College 2001 — 2003
N/A, Cisco Networking
Cisco Systems April 2013 - Present
Websense May 2012 - April 2013
Blue Coat Systems May 2010 - May 2012
Watchguard Technologies July 2007 - January 2010
Jack Henry & Associates August 2005 - July 2007
Lucent Technologies 2000 - 2003
Shook, Hardy & Bacon 1997 - 2000
Skills
Strategic Partnerships, Sales, Solution Selling, Salesforce.com, Firewalls, Internet Security, Network Security, Information Security, Content Filtering, Security, Proxy, Networking, Computer Security, Cloud Security, Email Encryption
Education
Evangel University 1992 — 1996
Bachelor of Arts (B.A.), Pastoral Ministry
SANS GIAC Bootcamp 2006 — 2006
GSEC, Security
RealWired! Inc. June 2014 - Present
Jack Henry & Associates 1990 - 2014
ProfitStars 1990 - 2014
Skills
Solution Selling, Contract Negotiation, Salesforce.com, Direct Sales, Account Management, Selling, Vendor Management, Sales Management, CRM, Leadership, Business Development, Process Improvement
Education
University of Michigan 1985 — 1987
Bachelors
Eastern Michigan University 1983 — 1985
Jack Henry & Associates July 2008 - Present
Exeter School System 2007 - 2009
Cassville School System 2007 - 2009
Price Cutter Grocers May 2008 - July 2008
Howerton Boot & Tack Repair Shop January 1998 - May 2003
Fasco Industries 1987 - 1998
Skills
Call Centers, Customer Service, Customer Support, Sales, Training, Windows, Windows 7, Windows 8.1, Troubleshooting, Microsoft Office, Outlook, Teamwork, Substitute Teaching
Education
Crowder College 2005 — 2007
Associates Degree, General Studies
Exeter School, Exeter, Missouri 1968 — 1979
Jack Henry & Associates July 2015 - Present
Education
Webster University 2007 — 2010
Masters Business Administration, Business
Eastern Washington University 1994 — 1997
BA, Geology
Walmart June 2014 - Present
Cox Health Systems December 2014 - May 2015
Commerce Bank December 2012 - December 2014
Jack Henry & Associates January 2010 - September 2012
Walmart August 2006 - December 2010
Barry County December 2009 - May 2010
Education
Crowder College 2007 — 2010
Associate's degree, General Studies
OTC
EMT
City of Ozark, Missouri May 2015 - Present
Jack Henry & Associates November 2014 - Present
Jack Henry & Associates August 2008 - Present
Jack Henry & Associates February 2005 - August 2008
Ridewell Corporation March 1999 - February 2005
Missouri National Guard 1996 - 2002
Skills
Technical Writing, DITA, Content Management, Adobe Acrobat, Visio, Technical Documentation, SharePoint, XML, Agile Methodologies, Online Help, Software Documentation, Requirements Analysis, Databases, Project Management, Strategic Planning, Technical Communication, Information Architecture, Intranet, Content Strategy, Strategic Communications, Knowledge Management, Visual Communication, Usability, User Experience
Education
Evangel University 2003 — 2005
Bachelor of Science (B.S.)
Drury University 1996 — 1999
Jack Henry & Associates May 1997 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training
Education
Delta State University
Integrated Legacy Solutions September 2013 - Present
Christopher W. Parks September 2011 - Present
Jack Henry & Associates 2006 - 2011
Underwood Parks, LLC 2003 - 2006
Jack Henry & Associates 2002 - 2003
Bankimage.com 2001 - 2002
Open Solutions (BISYS-Document Solutions) 1996 - 2001
Skills
Project Management, Project Planning, Process Improvement, PMO, Banking, Change Management, SharePoint, SDLC, Vendor Management, Business Analysis, Visio, Budgets, Databases, Software Documentation, Risk Management, Leadership, Strategic Planning, Team Building, Coaching, Analysis, Operations Management, Team Leadership, Process Management, Project Implementation, Budgeting, Social Networking, Wordpress, Coordination, Financial Risk, KRAs, Twitter, Basecamp, MongoDB, Management
Education
Dalton State College
Associate of Science, Business Management
Vatterott College July 2015 - Present
Jack Henry & Associates October 2014 - Present
Jack Henry & Associates February 2013 - October 2014
Jack Henry & Associates September 2011 - February 2013
Self Employed June 2011 - September 2011
Family Practice Specialists 2008 - June 2011
Family Practice Specialists 2004 - 2008
Skills
Project Management, Troubleshooting, Process Improvement, Security, Software Installation, SQL, CompTIA A+, CompTIA Security+, Integration, Business Analysis, Networking, Joomla, WordPress, Dreamweaver, Photoshop, Illustrator, SharePoint, Information Technology, Technical Writing, Training, Technical Support, Management, Customer Service
Education
Evangel University
Bachelor of Science (B.S.), Professional Communication, GPA 3.58
Digital Compliance June 2011 - Present
Jack Henry & Associates October 2010 - August 2011
iPay Technologies August 2009 - October 2010
Skills
Salesforce.com, Vendor Management, Customer Relations, Fundraising, Microsoft Office, Social Media, Customer Service, SharePoint, Contract Negotiations, New Business Development, Account Management, Business Analysis, Business Development, Contract Negotiation, Management, Product Management, Sales, Strategic Partnerships, Product Marketing
Education
Eastern Kentucky University 2001 — 2008
BA, Communication Studies
Corelation, Inc. December 2013 - Present
San Diego County Credit Union November 2011 - May 2013
San Diego County Credit Union August 2009 - November 2011
Jack Henry & Associates March 2007 - May 2009
Mission Federal Credit Union 2000 - October 2006
Skills
Credit, Finance, Loans, Management, Training, Auditing, Banking, Real Estate, Sales Management, Underwriting, Analysis, Mortgage Lending
Education
Cuyamaca College
Associate of Arts (AA), Business Administration, Management and Operations
San Diego State University-California State University
Communication, General
Jack Henry & Associates June 2015 - Present
Self-Employed December 2012 - Present
Ozarks Regional YMCA February 2012 - May 2015
Bass Pro Shops June 2009 - February 2012
Skills
Excel, Word, Management Center, Lago, Photoshop, Customer Service, Organizational..., Internal Communications, Community Engagement, Community Service, Church Music, Teaching/mentoring, Writing, Proposal Writing, Grant Writing, Creative Writing, Preaching, Team Building, Community Outreach, Fundraising, Nonprofits, Public Relations, Microsoft Excel, Microsoft Word, Event Planning, Podcasting
Education
Drury University 2005 — 2009
Bachelor, English & Writing
Jack Henry & Associates October 2005 - Present
Southwest Missouri Bank April 2001 - August 2004
Skills
SQL, Agile Methodologies, Microsoft SQL Server, Software Development, Testing, XML, Databases, Integration, Scrum, Requirements Analysis, SOA Testing, TFS, Microsoft Office, XML Spy, Visual Studio
Education
Missouri Southern State University 2008 — 2012
Business Management, Business Administration and Management, General
Crowder College 2003 — 2008
Business Administration, Accounting and Business/Management
Jack Henry & Associates April 2015 - Present
Atlanta Country Club July 2013 - April 2015
Atlanta Country Club September 2010 - July 2013
Hibbett Sporting Goods August 2008 - September 2010
Gilmer County Parks and Recreation May 2005 - August 2010
Skills
Visual Studio, Microsoft SQL Server, HTML 5, JavaScript, jQuery, Computer Maintenance, Computer Security, Computer Network..., Adobe Creative Suite, Linux, Microsoft Office, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Microsoft Word, PowerPoint, Microsoft Excel, Social Networking, Facebook, Time Management
Education
Kennesaw State University 2010 — 2014
Bachelor of Business Administration (BBA), Management Information Systems, General
Dalton State College 2007 — 2009
Jack Henry & Associates January 2013 - Present
HCP 2007 - 2015
Cardinal Health, Inc. April 2007 - December 2012
SkyTower Communications, LLC October 2006 - September 2010
Howard Yates, LMT November 2008 - December 2009
Skills
Customer Service..., Drums, Drum Set, Percussion Performance, Creative Writing, Writing, News Writing, Speech Writing, Public Speaking, Customer Support, Customer Service, Voice Over, Voice Acting, Voiceovers, Voice of the Customer, Therapeutic Massage, Trigger Point Therapy, Deep Tissue Massage, Chair Massage, Call Centers, Cancer, Banking, Microsoft Excel, Editing, Facebook, Healthcare, Hospitals, Journalism, Microsoft Office, Microsoft Word, Social Media, Networking, Radio Broadcasting, Radio Production, Radio Host, Radio Promotions, Commercials, Broadcast Journalism, Live Broadcast
Education
Advanced Massage Therapeutics 2002 — 2003
Licensed in Kentucky July 2005, Trigger Point Therapy, Sports Injury, Swedish Massage, Complete
Elizabethtown Community and Technical College 1999 — 2001
Associate of Arts, later changed to Associate of Science 2009-2010, Business, n/a
North Hardin High School 1995 — 1999
General Studies Diploma, Music Performance, Writing
Jack Henry & Associates March 2015 - Present
Jack Henry & Associates October 2013 - March 2015
Jack Henry & Associates May 2012 - October 2013
Ford Motor Company May 2008 - April 2012
Pro Computer/Integrated Solutions October 1999 - August 2008
Skills
TCP/IP, VMware, Cisco Networking, Switches, Microsoft SQL Server, SQL, Process Improvement, ITIL, Requirements Analysis, Active Directory, SharePoint, Servers, Project Management, C#, VB.NET, .NET, Java, Windows, Unix, Linux, AIX, Windows Server, OS X, System Architecture, Packet Analysis, Technical Support, Disaster Recovery, JavaScript, SDLC, IIS, Integration
Education
DeVry University-Missouri 2011 — 2012
Bachelor of Science (BS), Technical Management
Kansas State University 2005 — 2007
Mechanical Engineering
Jack Henry & Associates August 2014 - Present
Jack Henry & Associates December 2013 - August 2014
Jack Henry & Associates August 2009 - December 2013
Missouri Army National Guard July 2001 - July 2013
Jack Henry & Associates January 2007 - August 2009
Skills
RPG Free, RPG, SQL, Embedded SQL, DB2, IBM AS/400, IBM iSeries, OS/400, Software Development, Programming, Database Design, Systems Analysis, Databases, CLP, Microsoft SQL Server, SDLC, FTP, Software Documentation, SharePoint, Requirements Analysis, Business Analysis, C#, Visual Basic, Security, RPG III, TFS, XML, Software Project..., Software Design, Scrum, Integration, SQL*Plus, ASP.NET, iSeries development, Custom Software..., COBOL, Visio, Software Implementation, Agile Methodologies, Software Engineering, Stored Procedures, Relational Databases, Requirements Gathering, IBM Mainframe, Process Improvement, Change Management, Release Management
Education
Missouri State University 2012 — 2014
Master of Science (MS), CIS
DeVry Institute of Technology 2009 — 2012
BS, CIS
Southwest Area Career Center 2000 — 2002
Business Computer Programming
Jack Henry & Associates August 2012 - Present
PMI Southwest Missouri Chapter 2014 - 2014
Jack Henry & Associates November 2006 - August 2012
Bass Pro Shops 2005 - 2006
Skills
Software Project..., Agile Methodologies, Requirements Analysis, Process Improvement, Integration, Risk Management, Team Leadership, Sharepoint, Business Analysis, iSeries development, Software Development, SDLC, RPG Free, CL Programming, Regression Testing, DB2, Unit Testing, Customer Service, IBM iSeries, Software Implementation, Core Banking, Project Management, Databases, SQL
Education
Evangel University 2010 — 2012
Bachelor of Science (BS), Business Management
Lees Summit High School
Jack Henry & Associates October 2012 - Present
East Carolina University January 2011 - May 2012
East Carolina University August 2009 - May 2012
Missouri State University August 2007 - May 2009
Skills
Text Editing, Technical Writing, Creative Writing, Copywriting, Collaboration, Adobe Creative Suite, Microsoft Office, Professional Attitude, DITA XML, Agile Methodolgy, Graphic Design, Instructor-led Training, Visual Communication, Creative Thinking, Managing Deadlines, Ethical Decision Making, Common Sense, Technical Communication, Teaching, Software Documentation, Agile Methodologies, Literature, SnagIt, Camtasia, Social Media, Higher Education, Copy Editing, Editing, Research, Writing, Public Speaking
Education
East Carolina University 2009 — 2012
PhD coursework in Technical & Professional Discourse, Rhetoric, and Nonfiction Writing
Missouri State University 2007 — 2009
MA in Writing, Technical Communication
Missouri State University 2003 — 2007
BS in Professional Writing, w/ a minor in Creative Writing
The Vitality Group Inc. August 2014 - Present
Jack Henry & Associates August 2012 - July 2014
Skills
Business Analysis, Requirements Analysis, Agile Methodologies, SharePoint, Requirements Gathering, User Acceptance Testing, Scrum, Business Requirements, Software Development, Product Management, Analysis
Education
DePauw University 2008 — 2012
Bachelor of Arts (B.A.), Economics
Jack Henry & Associates September 2003 - Present
Skills
Project Management, Team Management, Project Coordination, MS Project, ITIL Certified, Microsoft Exchange, Microsoft Office, Team Leadership, Cross-functional Team..., Sales Management, Security Incident &..., Policy Analysis, Account Reconciliation, Management Accounting, Project Planning, Disaster Risk Reduction, Technical Support, Help Desk Support
Education
Southwest Area Career Center 1999 — 2000
Business Computer Programing, Basic Computer Language & RPG Programming
Drury University 1995 — 1996
General Education
Ozarks Technical Community College 1994 — 1996
General Education
Job Seeker May 2015 - Present
Blackstone Investment Group August 2014 - May 2015
Jack Henry & Associates July 2012 - May 2014
Jack Henry & Associates October 2004 - July 2012
Friend Tire Company 2003 - 2003
Megavolt Inc (SRC Electrical LLC) 2001 - 2002
Jack Henry & Associates June 1999 - December 2000
Ferrell Data Service - (An IBM Business Partner company) 1990 - 1998
Dennis Jones & Associates (An IBM Business Partner company) October 1988 - October 1990
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Editing, RPG Free Format..., Computer Systems Design, Sales Presentations, Bid Specifications, Bid Pricing, Direct Marketing, Software Conversions, Operations Management, Consulting, RPGSQL Programming, Programming, Security, Management, RPG Free, Technical Support, System Design, Embedded SQL, RPG II, Software Documentation, RPG, Software Installation, Software Design, IIS, ASP, Access, Databases, Program Management, Powershell, Operating Systems, IBM iSeries, IBM AS/400, FTP, SharePoint, System Administration, Software Implementation, Troubleshooting, Time Management, Visio, VB.NET
Education
Evangel University
Bachelor’s Degree, Business Managementl
JHA University (Jack Henry and Associates Internal Education) 2004 — 2013
Computer Programming, Specific Applications
Evangel University 2007 — 2009
Business Management
IBM Guided Learning Center 1990 — 1994
RPG400, others
Drury University, Springfield, MO 1987 — 1989
Associate of Science (AS), Data Processing (Computer Programming)
Graff Vocational Technical School (Became OTC) 1987 — 1989
Associate's Degree, Data Processing, GPA 4.0
Hillcrest High School, Springfield, MO
Journalism, Science, Creative writing, History, vocal music
Jack Henry & Associates September 2008 - Present
JMA May 2007 - September 2008
Reuters May 2000 - April 2007
Point, Inc. July 1997 - May 2000
Informix Software Inc. January 1990 - July 1997
AT&T January 1985 - January 1990
Skills
XML, C#, Agile Methodologies, Visual Studio, .NET, Web Services, Subversion, Microsoft SQL Server, ASP.NET, JavaScript, SQL, Eclipse
Education
Emporia State University 1980 — 1984
BS, Mathematics emphasis Computer Science
Jack Henry & Associates November 2014 - Present
Jack Henry & Associates January 2014 - Present
Jack Henry & Associates February 2011 - Present
H&R BLOCK December 2004 - September 2009
H&R Block 2004 - 2009
H&R Block 2004 - 2008
H&R Block December 2005 - September 2007
H&R Block December 2004 - December 2005
KSB DENTAL January 1997 - January 2002
Gateway 1995 - 2001
Skills
QTP, Quality Assurance, Mainframe, SQL, COBOL, Integration, Web Applications, Analysis, Change Management, Enterprise Architecture, Leadership, Manual Testing, Process Improvement, Quality Center, SDLC, Software Documentation, System Testing, Technical Writing, Testing, User Acceptance Testing, Test Planning, Training, Visio, Requirements Analysis, SharePoint, Agile Methodologies, Vendor Management, Business Analysis, Program Management, Management, Software Development, Microsoft SQL Server, Software Project...
Education
DeVry University
Bachelor of Science (B.S.), Computer Information Systems
UMKC Henry W. Bloch School of Business and Public Administration 2008 — 2009
Certificate of Completion, Executive Leadership, H&R Block Leadership Development Program, UMKC
CAbi Clothing July 2015 - Present
Jack Henry & Associates November 2012 - Present
Neale & Newman LLP August 2009 - November 2012
Lathrop & Gage L.C. August 2008 - July 2009
Missouri Court of Appeals, Southern District February 2007 - July 2008
Missouri Court of Appeals, Southern District August 2006 - January 2007
DePaul University College of Law August 2004 - May 2006
Alter and Preece (formerly Alter and Weiss) May 2004 - May 2006
DePaul University College of Law August 2005 - December 2005
Blanchard, Robertson, Mitchell & Carter 2000 - 2003
Skills
Intellectual Property, Legal Writing, Copyright Law, Trademarks, Corporate Law, Legal Research, Public Speaking, Contract Negotiation, Mergers & Acquisitions, Licensing, Trademark Infringement
Education
DePaul University College of Law 2003 — 2006
Juris Doctor, cum laude, Certificate in Information Technology Intellectual Property
University of Missouri-Columbia 1998 — 2002
Bachelor of Journalism, cum laude, Advertising Emphasis, Minor in Spanish
Saint Louis University - Madrid 2001 — 2001
Study Abroad, Spring Semester
Jack Henry & Associates August 2001 - Present
U.S. Army Reserve January 2000 - January 2003
Skills
Customer Service, Process Improvement, Strategic Planning, Microsoft Office, Team Building, Account Management, Leadership, Team Leadership, Project Management, Training, Sales, CRM, New Business Development, Salesforce.com, Sales Management, Marketing, B2B
Education
El Paso Community College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
University of Maryland University College
Bachelor of Arts (BA), General Studies
Jack Henry & Associates November 2010 - Present
Aerotek March 2009 - November 2010
Marquis at Preston Park Condominium Association September 2007 - March 2009
F.R.E.E., Inc. October 2004 - September 2007
Skills
Microsoft Office, Microsoft Excel, Social Media, Research, HTML, Photoshop, Internet, Google Chrome, Firefox, CSS3
Education
Emporia State University 2000 — 2004
Bachelor of Science (B.S.), Psychology
Osawatomie High School 1996 — 2000
Jack Henry & Associates June 1998 - Present
Jack Henry & Associates May 2008 - July 2014
Jack Henry & Associates June 1998 - May 2008
Missouri Southern State University 1996 - 1998
Skills
IT Leadership, IT Management, IT Service Management, Microsoft Technologies, Virtualization, Data Center, Servers, System Administration, Disaster Recovery, Active Directory, Enterprise Architecture, Cloud Computing, VMware, IT Strategy, Process Improvement, Security, IT Operations, Integration, Microsoft SQL Server, SaaS, Storage, Databases, SQL, System Architecture, ITIL, Business Analysis, Windows Server, SharePoint, VMware ESX, Business Continuity, Infrastructure, Visio, Windows, SAN, VMware Infrastructure, Microsoft Exchange, PMP, Operating Systems, Technical Support, Network Security, Storage Area Networks, Server Architecture, System Deployment, Vendor Management, Requirements Analysis, IIS, Governance, Network Administration, Solution Architecture, High Availability
Education
Missouri Southern State University 1995 — 1999
Bachelor of Science, Computer Information Systems
Drury University 1994 — 1995
General Studies
Purdy High School 1990 — 1994
High School, High School/Secondary Diplomas and Certificates
Jack Henry & Associates January 2012 - Present
Jack Henry & Associates July 2004 - January 2012
Jack Henry & Associates August 2002 - July 2004
Jack Henry & Associates August 2000 - August 2002
Bank of America January 1993 - August 2000
Skills
Lead Generation, Sales Process, Integration, Check 21, Customer Service, Payments, Financial Analysis, Business Development, Marketing Strategy, Team Leadership, Sales, Retail Banking, Microsoft Office, Program Management, Electronic Payments, Operating Systems, Team Building, Business Analysis, Banking, CRM
Education
Drury University
Jack Henry & Associates February 2014 - Present
Jack Henry & Associates (TEKSystems) July 2013 - February 2014
KeyBank (TEKSystems) November 2012 - June 2013
Imperial PFS August 2008 - October 2012
Nationwide Insurance September 2006 - August 2008
Nationwide Insurance September 2004 - September 2006
Nationwide Insurance July 2002 - September 2004
Princeton Information January 2002 - June 2002
MetLife Annuity Operations April 2001 - December 2001
MetLife Annuity Operations September 2000 - April 2001
Skills
Requirements Gathering, SDLC, Requirements Analysis, Business Analysis, Insurance, Visio, Data Warehousing, Business Process, Business Intelligence, Software Documentation, Business Requirements, Project Portfolio..., Process Improvement, Business Process..., Change Management, Microsoft SQL Server, Analysis, SQL, Project Management, Training, Budgets, Access, Leadership, Data Analysis, Quality Assurance, Integration, Management, Systems Analysis, Vendor Management, Disaster Recovery, Data Modeling, SharePoint, ETL, Consulting
Education
Iowa State University 1984 — 1989
Bachelor of Arts, Speech Communications
Drake University
Jack Henry & Associates November 2012 - Present
DETE Inc January 2006 - Present
Jack Henry & Associates September 2010 - November 2012
United Health Group April 2010 - July 2010
Blue Cross Blue Shield of Montana June 2008 - November 2009
Blue Cross Blue Shield of Montana July 2007 - June 2008
Texas Children's Hospital January 2007 - June 2007
Sisters of Mercy Health System July 2005 - November 2006
Sisters of Mercy Health System June 2004 - July 2005
Department Of Economic Security (DES) January 2004 - June 2004
Skills
Visio, Requirements Analysis, Testing, Process Improvement, SDLC, Analysis, Business Process, Business Requirements, Change Management, HIPAA, MS Project, Programming, Quality Assurance, Quality Center, Regression Testing, SQL
Education
Emporia State University 1982 — 1986
Jack Henry & Associates 2008 - Present
Bearingpoint/Cingular Wireless 2005 - 2007
Education
Drury University 2002 — 2004
Bachelors/ Associates, Computer Information Systems/ Business Administration
Missouri State University 1999 — 2002
Bachelors, CIS
National Distribution & Contracting November 2012 - Present
Scott Fetzer Electrical Group August 2010 - November 2012
Goldleaf Financial Solutions, Inc. August 2001 - August 2010
Jack Henry & Associates August 2001 - August 2010
ClientLogic (now Sitel) September 1996 - August 2001
NationsBanc Mortgage Corporation January 1981 - September 1996
Education
Erie Community College
HHS
Jack Henry & Associates April 2013 - Present
Jack Henry & Associates April 2008 - April 2013
New World Systems 2005 - 2008
Skills
Microsoft SQL Server, Windows 7, Help Desk Support, Software Documentation, Troubleshooting, Call Center, Active Directory, Technical Support, SQL, Team Leadership, Leadership, Project Management, Microsoft Office, VMware, Customer Service, Process Improvement, Management, Training
Education
Davenport University-Eastern Region 1998 — 2003
BS, Business Management
Cass Technical High School 1988 — 1992
Burrell Behavioral Health September 2013 - Present
CompuCom January 2012 - October 2012
CompuCom October 2010 - November 2010
Jack Henry & Associates May 2007 - October 2010
Mid-Missouri Tech Center September 2005 - April 2006
Bass Pro Shops June 2002 - August 2005
Minneapolis Club 1980 - 1983
Skills
Computer Software..., Software Installation, Computer Hardware..., Hardware Installation, Troubleshooting, Windows, Windows XP Professional, windows vista, Windows 7, Microsoft Office, Microsoft Office 2003, Microsoft Office 2007, microsoft office 2010, Adobe Acrobat, Laptops, Printers, Active Directory, Documentation, Problem Solving, Hardware, Operating Systems, Wireless, Computer Hardware, computer software, Internet Explorer, Norton Ghost, Ghosting, HTML, Customer Service, Lotus Notes, Eudora, Outlook, Network Security, PowerPoint, Quality Assurance, TCP/IP, Desktop Support, Laser Printers, Windows Vista, Servers, Technical Support, XP, Windows Server, Microsoft Exchange, Software, Software Documentation, Customer Satisfaction, Organizational..., Basics of Unix, CompTIA A+ Certification
Education
Dakota County Technical College 1999 — 2001
Computer Systems Networking and Telecommunications
Hennepin Technical College 1999 — 2001
Computer Systems Networking and Telecommunications
Legal Aid of NorthWest Texas June 2013 - Present
Best Buy January 2000 - Present
Jimenz Law Firm January 2014 - March 2014
The Law Offices of Tim O'Hare October 2013 - January 2014
Consolidated Data Services April 2013 - May 2013
Fiserv September 2012 - November 2012
PFSweb May 2012 - September 2012
PepsiCo August 2010 - June 2011
Jack Henry & Associates August 2009 - August 2010
Bank of America October 2008 - December 2008
Skills
Paralegal, Research, Researcher, Communication, Volunteer service, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Investigate, Organize, Computer Databases, Write Reports, Correspondence, Proofread, Review Information, Analyze, Investigative Techniques, Troubleshooting, Software Documentation, VMware, Windows Server, Disaster Recovery, Networking, Databases, Servers, Team Leadership, Analysis, Software Installation, Unix, Change Management, XP, Business Analysis, Windows, Active Directory, SQL, Training, ITIL, Computer Hardware, HP, BMC Remedy, Process Improvement, Operations Management, Data Center, Inventory Management, System Administration, Management, Time Management, Legal Writing
Education
University of North Texas 2013 — 2013
Paralegal Certification program, Paralegal
Dallas County Community College 2010 — 2013
College Prep, Technology
Alan Hancock Jr College 1976 — 1979
AA, College Prep
Ernest Righetti High 1972 — 1976
High School, College Prep
Jack Henry & Associates December 1999 - Present
Hydro Aluminum North America Inc. June 1994 - December 1999
Skills
CRM, Sales Process, Training, Customer Service, Sales, Sales Operations, Microsoft Office
Education
Drury University 2012 — 2013
Associate of Science (AS), Organizational Communication, General
Crowder College, Neosho, MO 1995 — 1996
Drury University
Associate of Science (A.S.)
Jack Henry & Associates July 2012 - Present
Sallie Mae August 2009 - April 2011
Indecon, LLC March 2006 - July 2009
Sallie Mae October 2004 - March 2006
Southwest Student Services April 1999 - October 2004
NCS Pearson February 1998 - April 1999
CSK Auto September 1994 - February 1998
Coors Brewing Company 1988 - 1990
Skills
IT Management
Education
Emporia State University 1976 — 1978
Jack Henry & Associates February 2015 - Present
Bank of America March 2012 - February 2015
Bank of America November 2010 - March 2012
Wells Fargo Advisors, LLC February 2005 - November 2010
Wachovia January 2004 - February 2005
Bank of America August 2002 - January 2004
Libby Hill Seafood Restaurants, Inc April 2001 - September 2003
First Union National Bank September 2001 - August 2002
University of Florida May 1999 - June 2001
Skills
CRM, SQL, JavaScript, Project Management, .NET, Web Development, Testing, Management, ASP.NET, Web Design, CSS, Web Applications, SDLC, Business Requirements, Vendor Management, Business Analysis, Customer Service, Visio, Program Management, Process Improvement, Information Architecture, Oracle
Education
University of Florida 1996 — 1999
MA, Communications
East Carolina University 1990 — 1994
BA, History, English
Cerner Corporation July 2012 - Present
Jack Henry & Associates August 2011 - July 2012
Geneva Roth March 2009 - August 2011
Midwest Consulting Group February 2009 - March 2009
Riverpoint- NRCCUA April 2008 - November 2008
Nations Holding Company January 2005 - April 2008
Etelligent Consulting May 2007 - August 2007
DST Output June 2002 - January 2005
Piper High School August 2000 - May 2002
Onaga High School August 1999 - August 2000
Skills
T-SQL, SSIS, Microsoft SQL Server, Data Warehousing, Database Administration, DTS, SQL Tuning, Shell Scripting, Data Architecture, Microsoft Office, Marketing, SQL, SSRS, Business Analysis, Requirements Analysis
Education
DeVry University 2002 — 2004
Bachelors, Computer Information Systems
Kansas State University 1992 — 1999
Bachelors, Secondary Education
Cerner Corporation September 2014 - Present
Cerner Corporation October 2011 - September 2014
Drury University May 2009 - October 2011
Drury University June 2006 - May 2009
Jack Henry & Associates May 2008 - December 2008
Skills
Capacity Management, Patient Flow, Patient Tracking, Operational Efficiency, Personnel Management, Workforce Development, Workforce Management, Business Strategy, Human Resources, Employee Benefits, Recruiting, Process Efficiency, System Administration, Project Coordination, Marketing, Time Management, Deferred Compensation, Leadership, Strategy, Policy, Project Management, Marketing Communications, Customer Service, Public Speaking, SharePoint, Cross-functional Team..., Administration, Process Improvement, Project Planning
Education
Drury University 2010 — 2011
Master of Business Administration, Strategy
Drury University 2005 — 2009
BBA, Marketing and Management, Minor in Global Studies
Jack Henry & Associates 2001 - Present
Groendyke Transport June 1996 - June 2001
Drury College 1993 - June 1996
Skills
Web Services, iSeries, RPG, DB2, SQL, Software Development, Application Development, XML, Programming, Visual Studio, .NET, Databases, Software Design, Windows, SDLC, Integration, C#, Websphere, Agile, ASP.NET, SOA, IBM iSeries, SharePoint, TFS, IIS
Education
Drury College 1992 — 1995
Associate's degree, Business Administration and Management, General
Drury University 1990 — 1992
Associates, Electronics
HealthMEDX September 2015 - Present
Jack Henry & Associates July 2012 - Present
Jack Henry & Associates April 2013 - September 2015
Jack Henry & Associates August 2002 - July 2012
Jack Henry & Associates August 2004 - October 2009
Skills
Marketing Strategy, Problem Solving, Strategic Planning, Event Planning, Advertising, Lead Generation, Trade Shows, B2B Marketing, Marketing, Email Marketing, Product Marketing, Vendor Management, Exact Target, Business Analysis, Business Intelligence, SaaS, CRM, ExactTarget, Product Management, Business Development, Account Management, Strategic Partnerships, Sales Operations, Solution Selling, Direct Marketing, Direct Sales, Competitive Analysis, New Business Development, Analytics, Salesforce.com, Sales Management, Strategy, Sales Process, Professional Services, Marketing Management, Leadership, Marketing Communications, Banking, Process Improvement
Education
Drury University
Jack Henry & Associates February 2012 - Present
Jack Henry & Associates April 2007 - February 2012
Skills
Technical Support, Active Directory, Troubleshooting, Windows Server, XP, Computer Hardware, Software Documentation, Windows 7, Operating Systems, Windows, SharePoint, Access
Education
Drury University
Business Administration and Management, General
Fair Grove High School
Ozarks Technical Community College
Jack Henry & Associates May 2012 - Present
Jack Henry & Associates August 2006 - May 2012
First State Bank in Mesquite TX January 2000 - August 2006
Provident State Bank 1998 - 2000
Skills
Financial Software..., IT Operations, Disaster Recovery, Microsoft SQL Server, Business Analysis, SSRS, Integration, Software Documentation, Retail Banking, Internet Banking, Document Imaging, Check 21, Item Processing, Vendor Management, SQL, Process Improvement, Core Banking, Customer Service, ACH, IT Management, Data Center, Backup Solutions, Microsoft Operating..., SharePoint, Banking
Education
Eastfield College 1988 — 1992
Jack Henry & Associates January 2014 - Present
JPMorgan Chase April 2013 - December 2013
Mid-States Organized Crime Information Center - RISS July 2005 - March 2013
Watchhouse International 2005 - 2006
EFCO 2001 - 2003
Image Enhanced, Inc. March 2000 - April 2001
Morris Group Hotels January 2000 - June 2000
FunSites May 1999 - December 1999
Wannenmacher Advertising September 1998 - May 1999
Hickam Air Force Base - Services Squadron, Marketing June 1995 - August 1998
Skills
Troubleshooting, Microsoft SQL Server, Security, JavaScript, Windows Server, Active Directory, SharePoint, System Administration, Windows, HTML, Business Analysis, VMware, MySQL, XML, Networking, SQL, IIS, Windows 7, Disaster Recovery, SDLC, Cisco Technologies, Servers, Databases, Computer Forensics, Oracle, Information Technology, Network Security, Network Administration, Java, Integration, Database Design, Enterprise Architecture, C#
Education
Missouri State University 2009 — 2012
Master of Science, Computer Information Systems
Drury University 1994 — 1995
Bachelor of Science, Studio Art - Graphic Design
WINGS - Springfield, MO 1982 — 1984
New Horizons
MCSA classes (SQL Server 2012)
Jack Henry & Associates August 2008 - Present
Celebration Sewing August 2010 - Present
Tracker Marine Group September 2004 - August 2008
Partners Federal Credit Union, The Walt Disney Company August 1978 - June 2003
Skills
Training, Human Resources, Product Development, SharePoint, Visio, Loans, Microsoft Project 2007, Microsoft Office Excel, Time Management, Analysis, Business Analysis, Process Improvement, Leadership, Management, Software Documentation, MS Project, Microsoft Excel
Education
Cypress College
Fullerton College
Jack Henry & Associates November 2000 - Present
Various Banks September 1974 - November 2000
Skills
Bank Operations, Situational Leadership, Long-term Customer..., CRM, Banking, Internet Banking, Integration, SDLC
Education
Western States School of Banking 1999 — 2000
Banking
Eastern New Mexico University-Roswell Campus
Business/Banking
Union Bank & Trust March 2015 - Present
Union Bank & Trust November 2013 - March 2015
Label Solutions, Inc. Marshfield MO March 2013 - September 2013
Label Solutions, Inc. Marshfield MO March 2013 - September 2013
Label Solutions, Inc. Marshfield MO February 2013 - March 2013
Label Solutions, Inc. Marshfield MO July 2012 - February 2013
DataLink, Inc. November 2010 - July 2011
Jack Henry & Associates February 2000 - November 2010
Jack Henry & Associates February 2000 - November 2010
FocusTech August 1998 - February 2000
Skills
Disaster Recovery, Process Improvement, Software Project..., Business Analysis, Project Management, Software Implementation, SharePoint, Visio, Integration, Vendor Management, Software Documentation, Quality Assurance, Security, Network Engineering, Network Design, Wireless Networking, Requirements Analysis, IT Management, Software Development, Enterprise Architecture, Cost Control, Networking, Business Intelligence, Technical Support, Management, Resource Management, Information Technology, Project Planning, Software Installation, Servers, Analysis, Risk Management
Education
Nebraska Wesleyan University 1985 — 1986
Computer Science, Management
Doane College 1983 — 1985
Management, Computer Science
Raymond Central High School 1979 — 1983
Diploma, General
The Federal Reserve Bank of Richmond December 2012 - Present
Federal Deposit Insurance Corporation July 2010 - December 2012
The East Carolina Bank October 2004 - January 2010
Macon Bank December 2003 - August 2004
Jack Henry & Associates November 2000 - November 2003
First National Bank & Trust Company June 1992 - November 2000
Skills
Banking, Risk Management, Credit, Loans, Credit Analysis, Business Analysis, Financial Analysis, Underwriting, Retail Banking, Financial Risk, Portfolio Management, Commercial Banking, Credit Risk, Mergers, Team Leadership
Education
Vanderbilt University - Owen Graduate School of Management 1996 — 1998
Graduate School of Banking
East Carolina University 1985 — 1988
M.B.A., Business Administration
North Carolina State University 1978 — 1982
B.S., Zoology
our home February 2014 - Present
Con-way Truckload May 2013 - January 2014
Jack Henry & Associates February 2011 - May 2013
Interactive Business Systems, Inc. May 2009 - June 2010
Ryko Manufacturing Company May 2000 - January 2009
Fawn Engineering October 1996 - May 2000
Kirke-Van Orsdel September 1992 - October 1996
Health Software August 1989 - September 1992
Pharmacists Mutual Insurance Company November 1985 - August 1989
Skills
RPG, AS400, FTP, Operating Systems, Programming, Customer Relations, Excel, Systems Analysis, Data Entry, RPG II, iSeries, DB2, SQL, IBM iSeries, OS/400, Disaster Recovery, Embedded SQL, IBM AS/400, CLP, RPG Free, RPG III, Software Development, Lotus Notes, COBOL, Databases, Testing, Software Documentation, Windows 7, Windows Server, Visio, Microsoft Excel, ERP, Visual Basic, Integration, IT Management, SDLC, Technical Support, Windows, Troubleshooting, EDI, Requirements Analysis, Access, Software Design, Websphere, Analysis, BPCS, Microsoft SQL Server, Visual Studio, Business Process, Program Management
Education
Des Moines Area Community College 2007 — 2007
VB.Net Online Course, Computer Science
Iowa Lakes Community College 1984 — 1986
AS and AA, Computer Science
First Bank August 2014 - Present
Delta Trust & Bank April 2013 - July 2014
Community First Bank August 2007 - April 2013
Liberty Bank of Arkansas June 2005 - August 2007
Great Southern Bank April 2004 - April 2005
Jack Henry & Associates March 2000 - April 2004
U.S. Senator Christopher Bond April 1996 - April 1997
Skills
Banking, Financial Analysis, Asset Management, Loans, Customer Service, Credit, Analysis, Customer Relations, Writing, Budgeting, Public Relations, Negotiation, Compliance, Portfolio Management, Microsoft Office, Excel, Problem Solving, Word, Research, Commercial Lending, Small Business Lending, Loan Origination, Commercial Real Estate, Foreclosures, Commercial Mortgages, Credit Analysis, Retail, Sales, Strategic Planning, Microsoft Word, Budgets, Leadership, Marketing, Microsoft Excel, Mortgage Lending, Finance, New Business Development, Risk Management, Management, Forecasting, Credit Risk, Underwriting, FHA, Real Estate, Real Estate Economics, Asset Based Lending, Real Estate Financing, Treasury Management, Financial Structuring, Mortgage Banking
Education
Southwestern Graduate School of Banking at Southern Methodist University 2008 — 2010
Graduate Degree, Banking
Drury University 1991 — 1995
BA, Political Science, Business
Jack Henry & Associates March 2014 - Present
Fort Knox National Co January 2013 - March 2014
Fort Knox National January 2012 - December 2012
Fort Knox National March 2007 - December 2011
Skills
Management, Salesforce.com, Training, Marketing, Customer Service, CRM, Banking, Sales, Sales Operations, Accounting, Process Improvement, Product Management, Client Services, Maintaining Strong..., Client Liaison, Superior Client Service, SharePoint, Project Management, Leadership, Team Building, Strategic Planning, Finance
Education
Sullivan University 2002 — 2005
Bachelor of Business Administration (BBA), Business Management and Computer Science
Elizabethtown Community and Technical College 1999 — 2002
Associate of Applied Science, Computer Programming
Jack Henry & Associates February 2012 - Present
Bearcom Wireless Worldwide December 2004 - February 2012
PFS Web July 2004 - November 2004
Horseshoe Casino February 2002 - July 2004
Hollywood Casino December 2000 - February 2002
Skills
IBM iSeries, System Administration, Backup Exec, SQL, Microsoft Office, Active Directory, Troubleshooting, Security, Operating Systems, Hardware, Computer Hardware, High Availability, Windows, SQL Server, Software Installation, AS400, Disaster Recovery, Servers, Help Desk Management, Access, Windows Server 2003, Databases, XP, ERP, Windows Server, Storage, Documentation, TCP/IP, Citrix, Problem Solving, FTP, Customer Relations, Customer Service, Networking, Microsoft Exchange, Wireless Networking, IIS, Data Center, Technical Support, Integration, VoIP, IT Management, Telecommunications, Wireless, Management, Vendor Management, Network Administration, Business Continuity, Software Documentation, Help Desk Support
Education
Dallas Baptist University 2009 — 2013
Master of Business Administration (M.B.A.), Management Information Systems and Services
University of Louisiana at Monroe 1991 — 1999
Bachelor's Degree, Education
Jack Henry & Associates November 2014 - Present
Commerce Bank November 2008 - November 2014
EPM, Inc. September 2004 - October 2008
Sam's Club August 2001 - January 2004
The Accounting Office August 1999 - August 2001
Skills
Testing, Windows Server, Databases, Operating Systems, SQL, JavaScript, Provenir workflow tool, Java, Technical Support, Windows, TCP/IP, Mainframe AIX, Visual Basic, VBScript, Quick test professional, Troubleshooting, C++, SDLC, Visual C#
Education
DeVry University 2001 — 2004
Computer engineering Technologies, Computer Programming/Programmer, General, 3.24
Jack Henry & Associates May 2006 - Present
O'Reilly Auto Parts 1991 - 2006
Skills
Payroll, Accounting, Financial Analysis, Income Tax, Small Business Tax, Access, Accounts Payable, Financial Accounting, QuickBooks, Analysis, Internal Audit, Budgets, Management
Education
Evangel University
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Springfield College
Associate's degree, Accounting
Jack Henry & Associates March 2012 - Present
Jack Henry & Associates 2002 - 2010
Great Southern Bank 1989 - 2002
Skills
Operations Management, Policy/Procedure..., Financial Experience, Finance, Management, Training, Process Improvement, Marketing, Leadership, Financial Analysis, Testing, Strategic Planning, Budgets, Accounting
Education
Drury University 2010 — 2011
Bachelor of Business Administration, Business
Evangel University 1979 — 1981
Jack Henry & Associates January 2014 - Present
Jack Henry and Associates February 2013 - Present
Dec3arts January 2013 - Present
Jack Henry & Associates 2009 - 2010
Credit Union of Texas 2001 - 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, JavaScript, Project Management, Troubleshooting, SQL, Microsoft SQL Server, Team Leadership, HTML, Software Documentation, Databases, Business Analysis
Education
Dallas County Community College
AA
U.S. Department of State March 2012 - May 2013
Hewlett-Packard February 2011 - November 2011
Jack Henry & Associates July 2002 - November 2010
Skills
SQL, Microsoft SQL Server, Active Directory, Windows Server, Java, HTML, JavaScript, Troubleshooting, Windows, Oracle, Requirements Analysis, Computer Hardware
Education
Missouri State University 2002 — 2006
Master of Arts (MA), Literature, 4.0 gpa
Drury University 1997 — 2001
Bachelor of Arts (B.A.), English, Writing
Jack Henry & Associates February 2014 - Present
Management Executive Inc. October 2011 - January 2014
Management Executive Inc. September 2011 - October 2011
Payless ShoeSource October 2006 - October 2011
Community Blood Center of the Ozarks August 2010 - February 2011
Five8Media December 2010 - January 2011
Skills
Technical Writing, Editing, Grant Writing, Creative Writing, Microsoft Office, Wordpress, XHTML, CSS, Adobe InDesign, Adobe Captivate, Adobe RoboHelp, Notepad++, InDesign, Captivate, RoboHelp, Copy Editing, WordPress, Grammar, Publications, Books, Editorial, Publishing, Mac, Proofreading, Dreamweaver, Web Content, Press Releases
Education
Missouri State University 2009 — 2011
M.A, Writing; Technical Writing
Drury University 2004 — 2008
B.A., English, Writing
Jack Henry & Associates August 2011 - Present
United States Air Force October 2007 - August 2011
Skills
Air Force, Security Clearance, Military Leadership, Military, DoD, Operations Management, Account Management, Call Center, Employee Management, 360 Feedback, Internet Banking, Banking
Education
Embry-Riddle Aeronautical University 2007 — 2011
Bachelor's degree, Operations Management and Supervision
Jack Henry & Associates September 2012 - Present
American National Property and Casualty December 2002 - August 2011
Skills
Insurance, Property & Casualty..., Underwriting, Property Damage, Call Centers, General Insurance, Process Improvement
Education
Drury University 1989 — 1993
Bachelor of Arts, History
Jack Henry & Associates December 2004 - Present
St. Johns Hospital October 1985 - November 2004
Sisters of Mercy Health System 1985 - 2004
Skills
SQL, Databases, PL/SQL, Microsoft SQL Server, Requirements Analysis, RPG, Software Documentation, Visio, Systems Analysis, Process Improvement, Access, Software Implementation, Troubleshooting
Education
Drury University 1982 — 1985
Jack Henry & Associates July 2008 - Present
Education
Drury University 2005 — 2007
Elementary Education
Three Rivers Community College 2003 — 2005
Associate's degree
Jack Henry & Associates June 2012 - Present
Shuttle Express May 2012 - June 2012
Seattle Metropolitan Credit Union August 2006 - March 2012
Washington Mutual Bank March 2004 - August 2006
Starbucks April 2001 - April 2004
Skills
Customer Service, Sales, Time Management, Banking, Microsoft Office, Project Management, Microsoft Excel, Public Speaking, Credit, Editing, Call Center, Coaching, Financial Analysis, Process Improvement, Change Management, Team Leadership, Microsoft Word, Outlook, Call Centers
Education
Edmonds Community College
J. P. Morgan Chase Image Processor IIThe Glaspy GroupAugust 2011 - February 2012
Jack Henry & Associates February 2007 - June 2010
State of Texas (CPS) May 2001 - October 2006
Input of Texas November 1991 - February 2001
Skills
Microsoft Office, MS word, Excel, Access, PowerPoint, RITE, PeopleSoft, 4Sight, Internet Explorer, Outlook, Microsoft Office Xp, Microsoft Office 2007, numeric data entry, alpha data entry, alphanumeric data entry, Typing, multi-line phone, embedded keyboard
Education
Dallas County Community College 1973 — 1999
Non-degree program, Business Administration and Management, General, 3.5
Sammamish High School 1971 — 1973
High School, 3.0
Jack Henry & Associates February 2006 - Present
Jack Henry & Associates July 2002 - February 2006
Skills
Software Testing Life..., Data Analysis, QNX, IBM iSeries, RPG Free, RPG III, CLLE, SQL, Microsoft Office, Project Server, HP Application..., MySQL, Testing, Test Planning, Debit Cards, Software Quality..., Quality Center, Regression Testing, Agile Testing, SDLC, DB2, Agile, IBM AS/400, TFS, Systems Analysis, Scrum, Manual Testing
Education
Drury University 2008 — 2011
Bachelor of Science (B.S.), Organizational Leadership
Associated Electric Cooperative Inc February 2015 - Present
Jack Henry & Associates November 2012 - January 2015
Jack Henry & Associates January 2010 - November 2012
Jack Henry & Associates January 2008 - November 2010
Jack Henry & Associates January 2006 - January 2008
PaperWise January 2004 - December 2005
All Comm Technologies January 2004 - January 2005
Skills
Windows Server, Customer Service, Active Directory, DNS Management, Microsoft Cluster, IIS, Project Management, IBM Server Hardware, VMware vSphere, SharePoint..., Network Load Balancing, IT Operations, SQL Server Management..., Telecommunications, Graphic Design, Business Process, SQL, Troubleshooting, Software Documentation, Technical Support, HTML
Education
DeVry University 1999 — 2003
Telecommunications Management
Ozarks Technical Community College 1996 — 1998
Certificate of Completion
Jack Henry & Associates July 2015 - Present
Fort Knox Federal Credit Union July 2010 - June 2015
Fort Knox Federal Credit Union August 2005 - July 2010
Networks City, LLC March 2002 - April 2005
StarPath Communications October 1996 - June 1999
Satellite Systems August 1995 - September 1996
US Navy May 1989 - February 1995
Skills
Microsoft Exchange, Active Directory, DNS, Windows Server, DHCP, Servers, Firewalls, Group Policy, Hyper-V, Network Administration, VPN, Disaster Recovery, Computer Hardware..., Network Troubleshooting, Software Troubleshooting, Networking, System Administration, Troubleshooting, Microsoft Office, Computer Hardware, Customer Service, Windows 7, Software Installation, Network Security, Information Technology
Education
Western Governors University 2014 — 2016
Bachelor's Degree, Information Technology - Security
Elizabethtown Community and Technical College 2001 — 2004
Associate's Degree, Network Information Systems
Elizabethtown Community and Technical College 1999 — 2001
Associate's Degree, Computer Information Systems
Mercy October 2010 - Present
Mercy October 2007 - October 2008
Jack Henry & Associates June 2002 - October 2007
Skills
HIPAA, Healthcare Information..., Data Entry, Health Information..., Documentations, Outlook, Data Analysis, PeopleSoft, Troubleshooting, Healthcare Industry
Education
Drury University
Associate's degree, Legal Assistant/Paralegal
Jack Henry & Associates February 1997 - Present
Education
Drury University
Bachelor of Business Administration (BBA), Business Administration
Webster University
Master of Business Administration (M.B.A.), Business Administration