Audatex Company
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Audatex Employees
Succeed Management Solutions, LLC August 2015 - Present
CCC Information Services September 2014 - December 2014
Audatex July 2006 - February 2013
ADP April 1998 - March 2006
ADP February 1997 - April 1998
Skills
Account Management, Salesforce.com, Customer Service, Process Improvement, Training, Solution Selling, Direct Sales, Customer Satisfaction, Building Relationships, Team Leadership, Talent Management, Team Building, Professional Services, Enterprise Software, CRM, SaaS, Troubleshooting, Employee Training, Customer Retention, Time Management, Management, Sales Process, Software Documentation, Analysis, Call Centers, Program Management, Sales Operations, Sales, Project Management, Cross-functional Team..., Product Development, Business Development, Vendor Management, Leadership, Business Process, Team Management, Sales Management, Selling, Product Management
Education
Cranford High school
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (B.A.), Communication
Union County College
Associate of Arts (A.A.), Business Administration and Management, General
marketing bean - San Diego November 2013 - Present
Memjet August 2010 - November 2013
Audatex September 2007 - July 2010
TaylorMade adidas Golf March 2006 - July 2007
LightPointe September 2000 - March 2006
Sharp HealthCare February 1999 - September 2000
County of San Diego 1997 - 1999
Los Angeles Times 1989 - 1997
Skills
Marketing Communications, Public Relations, Product Marketing, Go-to-market Strategy, Direct Marketing, Product Management, Online Marketing, Strategy, Marketing Management, Online Advertising, Marketing Strategy, Advertising, Leadership, Management, Media Relations, Marketing, Strategic Planning, Lead Generation, Product Development, Competitive Analysis, Business Development, Sales, Program Management, Business Strategy, Creative Direction, Strategic Partnerships, Strategic Communications, Content Strategy, Trade Shows, Brand Management, Brand Development, Copywriting, Start-ups, B2B, B2B Marketing, Social Media Marketing, Corporate Communications, Social Media, Integrated Marketing
Education
San Diego State University-California State University
Bachelors, Journalism, English
AIS Rebates November 2014 - Present
Tennyson Chevrolet January 2014 - October 2014
Randy Wise May 2012 - January 2014
Audatex September 2009 - April 2011
Skills
Automotive, Automotive Repair, Customer Service, Management, Computer Maintenance, Troubleshooting, Sales Process, Sales Operations, Customer Satisfaction, Leadership, Project Management, Account Management, Operations Management, Team Building, Process Improvement, Team Leadership, Training, Customer Retention, Vehicles, Business Analysis, Profit
Education
Cleary University 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Self-Employeed September 2003 - Present
Audatex March 2011 - February 2013
World Wide Tax Service, LLC January 2006 - April 2009
Thomson Reuters October 2007 - April 2008
Lincoln Consolidated Schools September 2006 - December 2007
Archon Management/Harbour Club Apartments May 2005 - September 2006
Skills
Business Analysis, Salesforce.com, Software Documentation, Team Leadership, Access, Product Management, Process Improvement, Training, Software, Analysis, Management, Bookkeeping, Advertising, Human Resources, Ultipro, Project Management, Acting, Voice Acting, Improvisation, Bass Guitar, Drums, Music Production, Stage Combat, Event Planning, Public Speaking, Customer Service, Troubleshooting, XP
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Michigan State University 1999 — 2002
Bachelor of Science (B.S.), Consumer Merchandising/Retailing Management
intelliTECH Communications Group July 2013 - Present
Accel May 2012 - July 2013
Wells Fargo May 2008 - April 2012
NASSCO February 2008 - March 2008
Jack in the Box July 2007 - March 2008
Audatex March 2006 - November 2007
US Navy September 2001 - August 2005
Skills
VMware, System Administration, Active Directory, Network Administration, Microsoft Office, Customer Service, Cisco Technologies, Computer Hardware, Hardware Diagnostics, Troubleshooting, Security, Software Documentation, Operating Systems, Windows 7, Networking, Windows Server, Visio, Training, Access, XP, Software Installation, Hardware, Databases, Technical Support, Windows XP
Education
ITT Technical Institute-Phoenix 2011 — 2013
Bachelor's Degree, Information Security and Cybersecurity, 3.77
ITT-Techincal Institute 2009 — 2011
Associates, Computer Network Systems, 3.97
AudaExplore January 2014 - Present
Audatex 2006 - January 2014
ADP 2002 - 2006
ADP 1996 - 2001
ADP 1991 - 1995
ADP 1988 - 1991
Skills
Sales Operations, Training, Sales, Salesforce.com, Solution Selling, Account Management, Enterprise Software, Sales Process, Professional Services, CRM, Customer Satisfaction, Direct Sales
Education
West Virginia University
Edinboro University of Pennsylvania
Audatex February 2013 - Present
Hake Industries 2009 - February 2013
Westside Photographic September 2001 - September 2009
Ford Motor Company May 2003 - November 2005
Skills
Computer Network..., Computer Repair, Help Desk Support, Network Engineering, Music Programming, Music Production, Web Design, Computer Graphics Design, Photo Editor, Onsite Imaging, Microsoft Operating..., Active Directory, Kaseya, Citrix, Cisco Technologies, Microsoft Technologies, Hardware, Troubleshooting, Windows 7
Education
Wayne State University 2005 — 2007
Music Technology
Michigan State University 1999 — 2001
Fine/Studio Arts, General
Detroit Catholic Central High School 1995 — 1999
Yes
AudaExplore July 2012 - Present
Audatex April 2006 - July 2012
ADP 2001 - April 2006
ADP 1999 - 2001
ADP 1996 - 1999
Skills
Project Management, Process Improvement, Program Management, Account Management, Requirements Analysis, MS Project, Vendor Management, Project Planning, Training, Management, Visio, Change Management, Analysis, Customer Satisfaction, Team Management, Software Project..., Business Process..., Data Analysis, Cross-functional Team..., Business Analysis, CRM, E-Learning, Leadership, Team Building, Team Leadership, Employee Training, Software Documentation, Troubleshooting, Analytics, Quality Assurance, Business Process, Public Speaking, Requirements Gathering, Testing, Business Development, Integration, PMP
Education
State University of New York College at Brockport 1991 — 1992
Masters
Binghamton University 1987 — 1991
BS
Colorado State University
Project Management Certification
Travelers April 2009 - Present
Audatex May 2004 - April 2009
Fujitsu Consulting (Formerly DMR), Edison, NJ 2000 - 2002
Crum & Forster 1986 - 2000
Skills
Casualty, Legal Liability, Liability, Commercial Lines, Subrogation, Commercial Insurance, Employment Practices..., Professional Liability
Education
Education:Centenary College 2002 — 2003
Bachelor of Applied Science (B.A.Sc.), Marketing
Milwaukee Area Technical College 1978 — 1982
Associates Degree, Business Administration - Finance
National Money Mart July 2009 - Present
Brookfield Properties 2009 - 2010
Telus Mobility 2008 - 2009
Citi 2006 - 2008
Audatex 2006 - 2006
Skills
Customer Service, Outlook, Microsoft Excel, Employee Relations, Microsoft Word, Customer Experience, Recruiting, Microsoft Office, Data Entry, Customer Satisfaction, Administrative..., Accounting, Event Management, Call Centers, Office Administration, Management, Team Building, Team Leadership, System Administration, Human Resources, Teamwork, Retail, Leadership, Payroll, Budgets, Banking, Training, Time Management, Inventory Management, Coaching, Sales, Employee Training, Analysis, Performance Management
Education
Humber College 2012 — 2014
Police Foundations
Audatex January 2004 - Present
ADP January 2004 - April 2006
Sun Microsystems June 2001 - June 2003
CSI Industrial Systems July 1998 - June 2001
Skills
Product Requirements, Product Management, SaaS, Product Marketing, Go-to-market Strategy, Product Lifecycle..., Agile Project Management, Enterprise Software, Scrum, Agile Methodologies, Testing, Cloud Computing, Mobile Applications, Product Development, Competitive Analysis, Cross-functional Team..., Integration, Web Applications, E-commerce, Software Development, Strategy, Business Intelligence, Software Project..., Mobile Devices, CRM, Business Analysis, Analytics, Strategic Partnerships, Software Product..., Leadership
Education
MIT Sloan School of Management 2009 — 2011
Strategy and Innovation
University of California, Berkeley - Walter A. Haas School of Business 2010 — 2010
Product Management
Kettering University 1998 — 2003
Bachelor of Science, Computer Engineering
Netflix June 2009 - Present
Audatex September 2007 - June 2009
AutoNation April 2001 - September 2007
Skills
ADP Payroll, ADP ReportSmith, Employee Relations, HRIS, General Ledger, Employee Benefits, Accounting, Sarbanes-Oxley Act, Outlook, Onboarding, Accruals, Process Improvement, Microsoft Excel, Payroll, Office Management, PeopleSoft, Management, Human Resources
Education
CSU Sacramento 2000 — 2002
Bachelor of Science (B.S.), Accounting and Business/Management
Modesto Junior College 1996 — 1999
Associate of Arts (A.A.), Accounting
Choicelunch April 2014 - Present
ADP July 2009 - June 2013
ADP October 2008 - July 2009
ADP April 2008 - October 2008
Audatex April 2006 - April 2008
ADP December 2003 - April 2006
Storage Networks, Inc. December 1999 - April 2002
Franklin Templeton Investments June 1991 - December 1999
Skills
Microsoft Excel, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Training, Recruiting, Team Building, Leadership, Management, Dependable Team Player, ADP ReportSmith, ADP E-Time, ADP Payroll, Sales, Human Resources, Sales Operations, Customer Retention, Employee Training, Project Management, Time Management, Customer Satisfaction, Call Centers, Business Development, Salesforce.com, Cross-functional Team..., Team Leadership, Talent Management
Education
College of San Mateo
Associate of Arts (AA), General Studies
San Francisco State University
Bachelor's degree, Business Administration and Management, General
Audatex November 1994 - Present
First of America July 1990 - November 1994
Skills
SQL, C#, Business Analysis, Access, Testing, Windows, Java
Education
Washtenaw Community College 2008 — 2017
Associate's Degree, Communications and African American Studies
Cleary University
Washtenaw Community College
ClearCost Health October 2013 - Present
GE March 2013 - August 2013
Workers Comp Insurance Rating Bureau of CA April 2011 - February 2013
Commerce West Insurance, a Mapfre company December 2007 - June 2011
AUDATEX April 2004 - October 2007
Indymac Bank 2003 - April 2004
ProBusiness 1997 - 2002
City of Hayward 1991 - 1997
Unisys 1989 - 1991
Skills
C#, ASP.NET, SQL Server, Oracle SQL, Silverlight, VB.NET, .NET Framework, AJAX, jQUERY, Microsoft TFS, XAML, WCF, Windows Azure, Microsoft SQL Server, Windows 8 Apps, .NET, TFS, MVC4, MVVM, Software Development, JavaScript, Databases, SharePoint, Web Services, Web Applications, XML, Visual Studio, ASP, WPF, IIS, jQuery, Oracle, Visual Basic, Crystal Reports
Education
De La Salle University 1983 — 1987
BS, Computer Science
Bristol-Myers Squibb May 2014 - Present
EastSide Policy Institute January 2013 - Present
Hungarian Student Think Tank October 2012 - Present
Bristol-Myers Squibb September 2012 - May 2014
Audatex July 2010 - July 2012
Hungarian Academy of Sciences, Institute for Political Science October 2011 - May 2012
Hungarian Election Study project May 2010 - June 2010
Skills
Public Policy, Politics, Strategic Communications, Political Campaigns, Public Affairs, Social Media Marketing, Strategic Planning, Multi-channel Marketing, Healthcare Reimbursement, Specialty Pharmaceutical, Corporate Branding, Statistics, Marketing, Policy Analysis, Qualitative Research, Research
Education
Budapesti Corvinus Egyetem 2011 — 2013
Master's degree, Public Affairs Political Science
Budapesti Corvinus Egyetem 2008 — 2011
Bachelor's degree, Political Management
Budapest College of Management
Bachelor's degree, Business Administration and Management, General
Hollander, a Solera company September 2009 - Present
Audatex November 2007 - April 2009
Audatex October 2006 - October 2007
ADP January 2004 - October 2006
ADP May 2002 - December 2003
ADP October 1997 - April 2002
ADP October 1995 - October 1997
ADP March 1989 - October 1995
Skills
Microsoft SQL Server, Oracle, Scrum, E-commerce, Software Development, Leadership, Web Applications, Software Documentation, .NET, Agile Methodologies, Product Management, Team Building, Testing, Integration, Software Engineering, Test Planning, Team Management, Business Intelligence, C, Web Services, SOA, Software Project..., SDLC
Education
California State University-East Bay 1988 — 1991
B.S., Computer Science
University of California, San Diego 1979 — 1982
Computer Engineering
Lytx Inc. January 2015 - Present
Audatex April 2012 - November 2014
Audatex LTN a Solera Company October 2008 - November 2014
American Express March 2011 - March 2012
American Express 2011 - 2011
Audatex October 2008 - September 2010
Audatex LTN a Solera Company October 2008 - September 2010
JPMorgan Chase May 2007 - October 2008
JPMorgan Chase May 2007 - October 2008
J.P. Morgan May 2006 - October 2008
Skills
Scrum, Metodologías ágiles, HP Quality Center, Pruebas manuales, Casos de prueba
Education
Instituto Tecnológico Autónomo de México 2003 — 2007
Ingeniero en Telemática, Ingenieria de software
Mexico Autonomous Institute of Technology (ITAM).High school: Simon Bolivar School
B.S. degree, Telematics Engineering
Mexico Autonomous Institute of Technology (ITAM).High school: Simon Bolivar School
B.S. degree, Telematics Engineering
Oasis Outsourcing June 2015 - Present
Breg July 2013 - 2015
Audatex 2010 - 2013
Cardinal Health February 2006 - April 2008
Mitchell International 2002 - 2005
Harte-Hanks, Market Intelligence 1997 - 2000
Siemens 1984 - 1997
Skills
Sales Management, Sales, Marketing, Salesforce.com, Account Management, Direct Sales, Sales Operations, Sales Process, Sales Presentations, Sales Rep Training, Sales Compensation..., Sales Motivation, Sales Retention, Solution Selling, Business Analysis, New Business Development, Management, Program Management, Leadership, Competitive Analysis, Cold Calling, Start-ups, Cloud Computing, Sales Compensation..., SaaS, Selling, Business Development, Strategy, CRM, Customer Retention, Enterprise Software, Market Research, Strategic Partnerships, Key Account Management, Executive Management, Budgets, B2B, Product Marketing, Customer Satisfaction, Product Management, Lead Generation, Time Management, Team Building
Education
Agoura High School
High School Diploma, Honors/Regents High School/Secondary Diploma Program
San Diego State University-California State University
BS, Business
Aunt Harriet's Corner, LLC October 2014 - Present
International Development Innovation Network (IDIN) August 2014 - Present
Whitmore Pea Consulting April 2008 - Present
Audatex June 2010 - January 2013
Arizona State University October 2011 - December 2012
Aventura December 2008 - June 2010
Sun Microsystems June 2006 - April 2008
StorageTek February 2005 - June 2006
StorageTek October 2004 - February 2005
StorageTek June 2003 - October 2004
Skills
ITIL, Technical Support, Integration, Disaster Recovery, Quality Assurance, Process Improvement, Organizational..., Customer Experience, Consensus Building, Public Speaker, Service Best Practices, Employee Relations, Change Management, Maximize Efficiencies, Leadership, Human Performance..., Leadership Training, Knowledge Management, M&A Integration, Human Performance..., CRM Systems, Building Effective..., Cross-functional Team..., Mergers & Acquisitions, Cloud Computing, IT Management, PMP, Management, Business Process..., CRM, Business Intelligence, Technical Architecture, Public Speaking, Storage, Program Management, Operations Management, Professional Services, Strategy, Telecommunications, Account Management, Infrastructure, Vendor Management, Help Desk Support, SaaS, Business Process, Service Delivery, Analysis, IT Service Management, Telephony, Capacity Planning
Education
Oregon Health and Science University 2000 — 2002
MS, Management in Science and Technology
Lewis-Clark State College 1986 — 1989
B.S., Business Administration
Flightsafety July 2008 - Present
Audatex November 2001 - March 2008
ADP 2004 - 2007
XUMA March 2000 - June 2001
New Era of Networks February 1997 - November 1999
Assorted Business Solutions December 1993 - February 1997
Skills
Databases, SQL Server, Programming, Test Automation, Quality Assurance, Software Quality, Scripting, Automation, Testing, Web Applications, User Acceptance Testing, Software Installation, GUI, Troubleshooting, Windows, SQL, XP, Visual Studio, Hardware, Servers, Visual Basic, Computer Hardware, C#, .NET, Software Development, VBScript, Software Quality..., PowerShell, Microsoft SQL Server, Test Planning, QTP, Technical Support, Software Documentation, Unix, Integration, Powershell
Education
Heald College 1992 — 1993
AA, Electronics Technology
AtTask, Inc. October 2014 - Present
AudaExplore February 2011 - October 2014
Audatex February 2011 - September 2014
NewEra Software/Audatex July 2009 - February 2011
Advanta Bank April 2002 - February 2009
Advanta Bank Corp April 2002 - January 2007
PageNet October 1998 - March 2002
AT&T Universal Card 1994 - 1998
Skills
Leadership, Start-ups, Public Speaking, Outlook, Process Improvement, Team Building, Sales, Operations Management, Strategic Planning, Customer Service, Coaching, Customer Satisfaction, Change Management, Project Management, Marketing, Management, Negotiation, Team Leadership, Business Strategy, Account Management, Strategy, Program Management, Product Marketing, Training, Product Management, Market Research, Product Development, Project Planning, Call Centers, Employee Training, Outsourcing, Vendor Management, CRM, Software Project..., Cross-functional Team..., Business Analysis, Salesforce.com, Business Development, Customer Experience, Analysis, SaaS, Customer Retention, Business Process..., Team Management, Consulting, Analytics, Enterprise Software, Competitive Analysis, New Business Development, Sales Process
Education
Penn State University 2009 — 2011
Business Administration/Education
University of Phoenix 2003 — 2007
BSBM, Business Management
Westminster College 1989 — 1992
Business/Corporate Communications
Audatex, a Solera Company August 2008 - Present
Audatex July 2008 - Present
Audatex July 2007 - Present
Audatex August 2007 - July 2008
TechTeam Global 2006 - 2008
TechTeam Global June 2006 - July 2007
TechTeam Global December 2005 - June 2006
The Wellness Plan June 1998 - July 2005
The Wellness Plan June 1998 - July 2005
The Wellness Plan July 1997 - June 1998
Education
Henry Ford Community College
Henry Ford Community College
Audatex April 2007 - June 2009
ADP April 2003 - March 2007
ADP July 2000 - March 2003
ADP July 1996 - June 2000
US Bank September 1991 - July 1996
Skills
Salesforce.com, Customer Service, Customer Retention, Sales, Lead Generation, New Business Development, Sales Operations, Leadership, Training, Team Building, Performance Appraisal, Employee Training, Management, Account Management, Analysis, Enterprise Software, Pricing, Solution Selling, Call Centers, Sales Management, Marketing, Program Management, Business Development, CRM, Time Management, Sales Process, Budgets, SaaS, Customer Satisfaction, Product Management, Direct Sales
Education
California Lutheran University 1987 — 1991
BA, Business Administration/Accounting
National Corporate Housing December 2013 - Present
Fluor May 2012 - September 2013
Leisure Care / Heritage Estates August 2009 - May 2012
Audatex July 2007 - July 2009
Automatic Data Processing August 1983 - July 2009
Audatex June 2004 - July 2007
ADP / Audatex January 1988 - November 2006
ADP August 1983 - June 2004
Skills
Analysis, Training, Employee Relations, Team Leadership, Project Management, Leadership, Management, Team Building, Budgets, Event Planning, Advertising, Outlook, Program Management, Coaching, Customer Service, Organizational..., Microsoft Excel, Teamwork, Time Management, Purchasing, Process Improvement
Education
Washington High School 1980 — 1983
Chabot College
General Studies
Money Mailer December 2014 - Present
Collision Billing, LLC January 2011 - Present
ExportItOnline Inc. 2008 - Present
Imagetec LP October 2008 - December 2009
Audatex July 2006 - March 2008
Audatex (formerly ADP) 1991 - 2008
ADP/Audatex 1991 - 2008
ADP 1991 - 2008
Audatex July 2005 - June 2006
Audatex March 1996 - June 2005
Skills
Sales Process, Training, Solution Selling, Customer Satisfaction, Sales Operations, Team Building, Account Management, Sales, Selling, Salesforce.com, Direct Sales, Sales Management, Sales Presentations, Automotive, Management, New Business Development, B2B, Cold Calling, Enterprise Software, Business Development, Customer Retention, SaaS, Product Development, Marketing, CRM, Lead Generation, Strategic Partnerships, Business Intelligence, Key Account Management, Strategy, Product Marketing, Start-ups, Professional Services, Competitive Analysis, Product Management, Leadership, Cross-functional Team..., Software Industry, Business Planning, Contract Negotiation, Executive Management, Product Launch, Insurance, Forecasting, Cloud Computing, Pricing
Education
Saint Mary's College of California 1988 — 1990
Bachelor of Science, Business
Audatex May 2006 - Present
Carrillo's Autobody June 2005 - May 2006
Carland Collision August 2003 - June 2005
TrizecHahn December 1992 - January 2002
Skills
Negotiation, Public Relations, Property Management
Education
Colorado Mountain College 1999 — 1999
Outdoor Recreational Leadership
JPMorgan Chase August 2014 - Present
Carnegie Mellon University August 2012 - May 2014
Telefónica Germany May 2013 - July 2013
Beijing Hyundai Motor Company November 2011 - August 2012
Audatex August 2007 - February 2011
Skills
Management, Vehicles, Java, Microsoft Excel, Research, Business Intelligence, Project Management, PowerPoint, SQL, Software Development, Databases, Social Media, Windows, Data Mining, Automobile, Microsoft Word, English, UML, Analytics, Business Analysis, CRM, HTML, Data Analysis
Education
Carnegie Mellon University 2012 — 2014
Master of Information Systems Management, ICT Strategy and Management
Yonsei University 2007 — 2007
exchange, Product design, Sociology
Wuhan University 2003 — 2007
bachelor, product design
HealthPlus of Michigan April 2012 - Present
Populus Group August 2011 - March 2012
Red Ink Studios June 2011 - August 2011
Vintage Chevrolet Club of America November 2010 - July 2011
Clio Area School District September 2010 - June 2011
Swartz Creek Community Schools September 2010 - June 2011
University of Michigan - Flint September 2010 - April 2011
Food Bank of Eastern Michigan January 2011 - February 2011
Audatex June 2007 - September 2010
Duke's Communications, Inc June 2003 - June 2007
Skills
Training, Troubleshooting, SharePoint 2010, SharePoint Designer, InfoPath, InfoPath Forms, Microsoft SCCM, Active Directory, Group Policy, Microsoft Office, Software Documentation, Research, Management, Windows 7, Leadership, Customer Service, Rapid Intake - LMS, Technical Support, Access, Time Management, Data Entry, A+ Certified, Windows, Office 2010, SharePoint, Social Sciences, Microsoft Excel, Databases, Human Resources, Testing, Editing, Social Media, MS Exchange, Nuance, Grant Writing, Teaching, Teamwork, Manufacturing, Technical Writing, Encryption Software, Sales
Education
University of Michigan-Flint 2013 — 2016
Master of Business Administration (MBA), Computer Science
University of Michigan-Flint 2010 — 2011
MA, Social Science
University of Michigan-Flint 2006 — 2009
BAS, Computer Science & History
Mott Community College 1996 — 2007
Associates, Applied Science - Computer Science
Clio
Dawn Food Products December 2013 - Present
Jack Henry & Associates January 2011 - June 2013
Audatex August 2006 - January 2011
Skills
SQL, Microsoft SQL Server, Server 2000-2008, IIS, SQL Server Management..., Microsoft Office 2007, Information Security, Customer Service, Customer Retention, Support Analysts, Financial Services
Education
Eastern Michigan University 2008 — 2014
Bachelor's Degree, Technology Management
Allstate August 2012 - Present
Allstate 2012 - Present
Audatex November 2003 - January 2008
TD Bank Group December 1999 - April 2002
TD Bank Group September 1995 - December 1999
Skills
Supervisory Skills, Excel, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Project Management, Team Leadership, Social Media, Coaching, Negotiation, Sales, Sales Management, Event Management, Retail, Research, Event Planning, Teamwork, Management, Project Planning, Human Resources, Recruiting, Employee Benefits, Marketing
Education
Ryerson University 1996 — 1997
Certificate, Human Resources Management and Services
University of Guelph 1991 — 1995
B.Comm, Hotel and Food Administration
Audatex July 2012 - Present
Mount Zion Church of Deliverance September 2010 - Present
Audatex August 2010 - June 2012
Audatex November 2006 - August 2010
Proactive Management August 2006 - October 2006
Tech Team Global April 2006 - August 2006
Skills
Technical Support, Software Documentation, Troubleshooting, Help Desk Support, Servers, Networking, Software Installation, Call Centers, Salesforce.com, Training, Windows, Customer Service, Microsoft Office, DHCP, Firewalls, Hardware, Project Planning, Call Center, Supervising, DNS, Laptops, Access, Team Leadership, Computer Hardware, Process Improvement, Team Building, Business Analysis, Computer Maintenance, Project Management, Team Management, Customer Satisfaction, CRM, Management, Service Desk, ITIL, Quality Assurance, Technical Leadership, Career Development, Career Counseling, Hiring Employees, Staff Development, KPI Dashboards, Workforce Management, Technical Presentations, Network Administration, HDI Support Center..., Service Level Management, Disaster Recovery, Windows Server, IT Management
Education
Liberty University 2013 — 2015
Master of Arts (M.A.), Management and Leadership
Central Michigan University 1999 — 2004
Bachelor of Science (B.S.), Computer Technology/Computer Systems Technology
Amazon November 2012 - Present
Audatex November 2011 - November 2012
UBS (Luxoft Poland) February 2011 - October 2011
UBS (Luxoft) March 2010 - January 2011
Ciklum (Encode) February 2008 - February 2010
Luxoft UA (Areva) November 2007 - February 2008
Sonopia.com June 2007 - October 2007
ISD March 2006 - May 2007
Skills
Scrum, Java, Software Development, Test Driven Development, Design Patterns, Algorithms, Web Applications, Distributed Applications, Amazon Web Services..., Software Project...
Education
Dnipropetrovsk State Technical University of Railway Transport 2000 — 2005
Master's Degree, Software development
Soapbox Films August 2015 - Present
laurbits.com January 2003 - Present
Jaco Aerospace July 2015 - August 2015
Audatex June 2013 - June 2015
University of Michigan October 2012 - November 2012
MyShape September 2007 - December 2010
The Scholar's Workstation August 2006 - August 2007
University of California, Berkeley Art Museum and Pacific Film Archive August 2005 - December 2006
University of California, Berkeley Art Museum and Pacific Film Archive January 2006 - May 2006
San Leandro History Museum & Art Gallery June 2005 - August 2005
Skills
Illustrator, Photoshop, InDesign, Adobe Creative Suite, Art, Drawing, Leadership, Illustration, Editing, Comics, Graphics, Marketing
Education
University of California, Berkeley 2005 — 2007
BA, History of Art
Chabot College 2002 — 2005
Certificate of Illustration, History of Art, Art
Computer Graphics Master Academy
Robert Half International November 2010 - Present
Audatex December 2003 - January 2010
ProBusiness 1999 - 2003
Resources Connection LLC, Deloitte & Touche LLP subsidiary 1998 - 1999
Pathways Hospice and Home Health 1995 - 1998
Armstrong, Gilmour & Associates 1994 - 1995
Kimbell, Mckenna & Von Kaschnitz 1991 - 1994
Arthur Andersen & Co 1988 - 1991
Skills
Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, Cross-functional Team..., Forecasting, Team Leadership, Process Improvement, Training, Leadership, Management, Accounting, Project Management, Business Intelligence, Business Analysis, Budgets, Payroll, Analysis, Finance, Internal Controls, Change Management, Auditing
Education
California State University-East Bay 1985 — 1988
MBA, Finance
San Jose State University 1976 — 1978
BS, Recreation
Lowell High School
SkillSoft February 2009 - Present
Audatex March 2008 - December 2008
Mitchell International / Baker Business Systems March 2003 - March 2008
Education
Auburn University 1996 — 2000
Certona October 2012 - Present
Self-employed July 2007 - Present
Audatex October 2008 - September 2012
OneCoach February 2007 - October 2008
SMS.ac July 2006 - October 2006
Hewlett-Packard January 2006 - September 2006
Peregrine Systems July 2004 - January 2006
Fragomen, Del Rey, Bernsen, & Loewy October 2000 - July 2004
NetObjects August 1999 - October 2000
Progressive Strategies April 1996 - August 1999
Skills
Product Management, Technology Evaluation, Enterprise Software, Strategic IT, Product Marketing, Contract Negotiation, Negotiation, SaaS, New Business Development, Product Development, Intellectual Property, Product Strategy, Sales Enablement, Channel Marketing, Competitive Analysis, Go-to-market Strategy, Market Research, Vendor Management, Market Analysis, Product Launch, Outsourcing, Compliance, Licensing, Product Planning, Supplier Management, Cross-functional Team..., Business Intelligence, Customer Relations, E-commerce, Analytics, Product Life Cycle..., Business Requirements, Business Analysis, Team Leadership, Process Improvement, Requirements Analysis, Agile, Start-ups, SDLC, Vendor Relations, ITIL, Scrum, Program Management, Agile Methodologies, Product Lifecycle..., Customer Service, Management, Leadership, Strategy, Agile Project Management
Education
University of Phoenix 2003 — 2005
MBA, E-business
Hofstra University 1986 — 1990
B.S., Computer Science
TalentMatch September 2014 - Present
Monster World Wide April 2010 - Present
Monster September 2008 - Present
Audatex, a Solera Co. 1992 - 2009
Audatex ( Formerly ADP) 1998 - 2008
Audatex 1992 - 2008
ADP 1992 - 2008
ADP - Claims Services Group 1992 - 2008
ADP Claims Solutions Group 1992 - 2005
Skills
Training, Recruiting, Salesforce.com, Cold Calling, Sales Process, Leadership, Sales Presentations, SaaS, Account Management, New Business Development, Sales, Direct Sales, Solution Selling, Selling, Sales Management, Sales Operations, Customer Retention, Cloud Computing, Customer Satisfaction, B2B, Lead Generation, CRM, Enterprise Software, Managed Services, Strategic Partnerships
Education
New York Institute of Technology 1973 — 1976
Criminal Justice
Salesforce March 2015 - Present
Robert Half November 2014 - February 2015
Google March 2013 - September 2014
Nitinol Devices & Components, Inc. June 2012 - January 2013
Satcon Technology Corporation June 2010 - July 2011
Access Information Management November 2009 - May 2010
Audatex March 2007 - March 2008
The Taubman Company November 1998 - June 2005
ATS Systems California 2002 - 2003
Skills
Salesforce.com, Troubleshooting, Customer Service, CRM, Management, Project Management, Data Entry, Access, Order Processing, Purchasing, Software Documentation, Customer Satisfaction, Customer Support, Microsoft Office, Outlook, PowerPoint, Team Building, Account Management, OS X, Call Center, Microsoft Excel, ERP, Purchase Orders, Inventory Management, Editing, Order Management, Data Analysis, Technical Support, Creative Writing, Multimedia, Microsoft Word, Mac OS X, Photoshop, CRM software, Citrix, Adobe Acrobat, iMovie, Final Cut Pro, Epicor, Salesforce.com..., Marketing Research, Office Administration, Database Admin, RFQ, RFP, RMA, Film Production, Videography, VIP management, VIP
Education
California State University-Hayward 2004 — 2006
BA, Mass Communications
Las Positas College 1997 — 2002
Associates in Arts, Liberal Arts
Charles B. Wang Community Health Center November 2014 - Present
New Hope Fertility Center August 2013 - September 2014
Columbia University in the City of New York June 2013 - August 2014
ValueClick October 2010 - December 2012
Pacific Fertility Associates March 2009 - January 2012
Audatex February 2008 - June 2008
The Lancer Group December 2006 - February 2008
Morgan Stanley May 2007 - October 2007
Skills
Women's Health, Reproductive Medicine, Gynecology, Obstetrics, Medical Writing, Nursing, Medicine, Blogging, Microsoft Excel, Hospitals, PowerPoint, Online Marketing, Clinical Research, Social Networking
Education
Columbia University in the City of New York 2012 — 2014
Master of Science (MS), Women's Health Nurse Practitioner
Columbia University in the City of New York 2012 — 2013
Bachelor of Science (BS), Nursing
University of California, San Diego
Bachelor of Arts (B.A.), Communication, Psychology
Illumina February 2015 - Present
Illumina July 2013 - February 2015
Audatex August 2011 - July 2013
Networkfleet, Inc. December 2007 - August 2011
Crest Lending September 2003 - November 2007
Skills
Salesforce.com, DemandTools, Apex Data Loader, Force.com, Marketo, Call Center, SaaS, Salesforce.com..., CRM, SFDC, Salesforce.com..., Solution Selling, Product Management, Project Management, Microsoft Excel, Salesforce Administrator, Salesforce.com System..., Salesforce.com User..., Customer Experience, Business Process..., Process Improvement, clicktools survey design, Cloud Computing, Sales Process, Strategic Planning, Business Analysis, ETL, Training, Process Flow..., Campaign Management, Change Management, Marketing Automation, Leadership, Call Centers, Enterprise Software, B2B, Software Documentation, Cold Calling, Lead Generation, Access, Customer Satisfaction, Selling, Sales Operations, Lead Management, Management, Direct Sales, Analytics, Visio, Mobile Devices, Vendor Management
Education
Ashford University 2008 — 2012
Organizational Management, Minor: Project Management, Suma Cum Laude
Contract Work at Client Confidential July 2014 - Present
Telenav September 2012 - June 2014
Automatic Data Processing 2008 - 2011
Ascot Staffing 2008 - 2008
Audatex 2003 - 2007
Genealogy.com 2001 - 2003
Genealogy.com 2000 - 2001
Skills
Quality Assurance, Project Management, Training, Team Leadership, Leadership, Metrics, Process Improvement, Software Documentation, Testing, Outlook, Data Analysis, Microsoft Excel, SQL, Analysis, JIRA, Agile Methodologies, FileMaker
Education
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
California State University-Hayward - School of Business and Economics
Bachelor of Science (BS), Business Administration, Computer Information Systems
Progressive Insurance May 2015 - Present
Progressive Insurance May 2014 - Present
Progressive Insurance July 2013 - Present
Progressive Insurance May 2012 - Present
Audatex August 2007 - April 2012
Audatex January 2007 - April 2012
Lockhart Phillips USA July 2007 - August 2007
Lockhart Phillips USA July 2007 - August 2007
Fun Bike Center January 2005 - June 2007
Fun Bike Center January 2005 - June 2007
Skills
Motorcycle
Education
San Diego State University-California State University
Bachelor of Arts, Political Science
ForeSee January 2014 - Present
Audatex January 2008 - December 2013
Skills
Salesforce.com, Microsoft Office, Unix, BMC Remedy, Acronis True Image, VMware View, Mobile Technology, MobileIron, Google Apps, Gmail
Education
Central Michigan University 1995 — 2000
Bachelor of Science (B.S.), Computer Science
Cass Technical High School 1991 — 1995
Electrical and Electronics Engineering
California Department of Conservation, Division of Oil, Gas & Geothermal Resources December 2014 - Present
Sabatical January 2014 - December 2014
ITSI Gilbane Company November 2009 - January 2014
Experience Unlimited, Contra Costa County April 2009 - October 2009
Audatex November 1996 - March 2009
Kleinfelder 1988 - 1996
Santa Clara Valley Water District 1987 - 1988
University of Wyoming, Department of Geology 1983 - May 1986
Exlog/Smith Geothermal January 1981 - January 1983
Homestake Mining June 1979 - July 1979
Skills
Geology, Soil, Logging, Soil Sampling, Groundwater, Remediation, Sampling, Quality Assurance, Environmental Consulting, Environmental Awareness, Water, Team Building, Powder X-ray Diffraction, Data Analysis, Statistical Tools, Statistical Data..., Water Resources, Remote Sensing, Analysis, Software Quality..., Integration, Testing, Microsoft SQL Server
Education
University of Wyoming 1983 — 1986
MS, Geology
California State University-Chico 1976 — 1981
BA, Geology
Audatex 2007 - Present
AIG February 2006 - April 2007
Progressive Insurance March 2003 - February 2006
Skills
Insurance, Claim, Account Management, Customer Service, Negotiation, CRM, Process Improvement, Customer Satisfaction, Training, Property & Casualty..., Team Leadership, Risk Management, Project Management, Leadership, Marketing, Management, Analysis, General Insurance, Software Documentation
Education
Sam Houston State University 2000 — 2002
Bachelor of Arts (B.A.), Photography
Stephen F. Austin State University 1997 — 2000
Psychology
Workday January 2014 - Present
Safeway (until 1/31/2014) April 2011 - December 2013
Audatex November 1990 - March 2011
Audatex November 1990 - March 2011
Audatex November 1990 - March 2011
Audatex November 1990 - March 2011
Audatex November 1990 - March 2011
Chabot Swim Club October 2006 - October 2009
Skills
Requirements Analysis, Business Analysis, Business Process, Process Improvement, Leadership, Analysis, Six Sigma, Requirements Gathering, Oracle, SDLC, Database Design, Thinking Outside The Box, Data Warehousing, Negotiation, Agile Methodologies, Teamwork, Budgets, Databases, Software Development, Data Architecture, Integration
Education
Cal State Hayward 1982 — 1984
Bachelor's degree, Business Administration and Management of Information Systems
Chabot College 1979 — 1981
transferred, general ed
Lexmark Enterprise Software April 2015 - Present
Consultant May 2003 - Present
Audatex July 2005 - April 2015
JP Business Solutions LLC 2014 - 2015
Ford Motor Company December 2004 - July 2005
Skills
Business Analysis, Hardware, VMware, Servers, Project Management, Salesforce.com, Microsoft Office, XP, Microsoft SQL Server, SQL, Product Management, Windows Server, Windows, Microsoft Excel, Technical Support, Troubleshooting, Process Improvement, Virtualization, Active Directory, Linux, Windows 7, Requirements Analysis, Change Management, MySQL, Software Documentation, Disaster Recovery, Windows XP, System Administration, Data Center
Education
Schoolcraft College 2007 — 2008
Some Coursework Completed, General Studies
ITT Technical Institute-Canton 2004 — 2004
Some coursework completed, Electronics/IT
Hooker Gourmet Salads, LLC November 2014 - June 2015
Kaiser Permanente April 2012 - September 2014
Kawasaki Motors Corp., U.S.A. October 2010 - November 2011
Oakland Consulting March 2010 - September 2010
Bristol-Myers Squibb November 2009 - December 2009
SmartDrive Systems February 2008 - November 2009
Sochai Consulting January 2008 - February 2008
Walt Disney Company July 2007 - December 2007
Audatex December 1989 - November 2004
ADP July 1984 - November 2004
Skills
Online Training, Public Speaking, Mentoring, Testing, Customer Service, Microsoft Office, E-Learning, Program Management, Training, Technical Support, Management, Analysis, Project Management
Education
California State Polytechnic University-Pomona
BS, Marketing & Sales
Eberhard-Karls-Universität Tübingen
German Language, International Business
Sprint December 2014 - Present
Sprint 2012 - 2014
Sprint 2011 - 2012
Audatex September 2009 - June 2011
Audatex July 2010 - August 2010
Starbucks Coffee Company May 2008 - June 2009
Starbucks Coffee Company September 2007 - May 2008
Audatex, A Solera Company February 2007 - June 2007
Sommerset Congregational Church and Society May 2005 - June 2007
Audatex, a Solera Company September 2005 - February 2007
Skills
Troubleshooting, Technical Support, Customer Satisfaction, XP, Customer Service, Salesforce.com, Software Documentation, Help Desk Support, Call Centers, Microsoft Office, Leadership, Management, Networking, Business Process, Windows 7, Access, Vendor Management, Time Management, System Administration, Team Leadership
Education
Hillsdale College 2001 — 2005
B.A., Religion Major, History Minor
Hollander August 2009 - Present
Audatex July 2007 - July 2009
ADP February 2006 - June 2007
ADP November 1996 - February 2006
Skills
Sales Process, Leadership, Process Improvement, Solution Selling, Account Management, Salesforce.com, Enterprise Software, SaaS, Business Development, New Business Development, CRM, Product Management, Sales, Business Intelligence, Strategic Partnerships, Sales Management, Management, Customer Satisfaction, Business Planning, Strategy, Direct Sales, Business Analysis, Training, Analytics, B2B, Sales Operations, Team Building, Operations Management, Business Strategy, Sales Presentations, Consulting, Business Process..., Team Leadership, Team Management, Selling, Cross-functional Team..., Competitive Analysis
Education
Colorado State University 2006 — 2009
MBA, Business Admin
Western University 1985 — 1988
BA, Management, Psychology
Trinity College School 1980 — 1985
Audatex June 2007 - October 2010
Premier Wallcovering January 2004 - June 2007
Centurion Counsel, Inc. February 2002 - May 2004
Earthlink January 2000 - January 2002
Education
California Polytechnic State University-San Luis Obispo 1994 — 1995
City and Regional Planning
Poway High School 1990 — 1994
Palomar College
Audatex April 2006 - Present
Automatic Data Processing, Inc. April 2001 - April 2006
Carstation.com June 2000 - February 2001
CCC Information Services June 1995 - June 2000
National Peripherals 1990 - 1995
Skills
Business Analysis, Leadership, Salesforce.com, Insurance, Customer Satisfaction, Automotive, Start-ups, Customer Service, Sales, Account Management, Operations Management, Customer Retention, Business Intelligence, Management, Business Development, Sales Management, Strategic Planning, Marketing Strategy, Strategic Partnerships, SaaS, Solution Selling, Business Strategy, Strategic Alliances, CRM, New Business Development, Strategy, Analytics, Product Management, Team Building, Property & Casualty..., Enterprise Software, Negotiation, Sales Process, Business Planning, Process Improvement, Contract Negotiation, Change Management, Project Management, Training
Education
Elmhurst College
Bachelor of Science, Business Administration
Vlocity - The Industry Cloud Company March 2015 - Present
Guidewire Software May 2012 - Present
Guidewire Software May 2013 - March 2015
Audatex August 2006 - July 2011
Mitchell International August 2004 - August 2006
Ohio Casualty Insurance October 2001 - April 2004
Progressive Insurance October 1997 - October 2001
The Auto Club Group October 1996 - October 1997
Skills
Project Management, Process Improvement, Insurance, Management, New Business Development, Claims Management, Business Development, Claim, Property & Casualty..., Sales, Strategic Planning, Analysis, Strategy, Competitive Analysis, Leadership, Account Management, Customer Satisfaction, Employee Benefits, Project Planning, Salesforce.com, CRM, Sales Process, Negotiation, Enterprise Software, Solution Selling, Consulting, SaaS
Education
Northwestern University 2012 — 2012
Crash Data Retrieval Technician Certification
Concordia University-Wisconsin 1989 — 1993
Bachelor of Arts, Biology and Business Management
Audatex 2003 - Present
i3 Statprobe December 1999 - April 2003
Skills
Servers, Windows, Troubleshooting, Documentation, Operating Systems, Hardware, Software Documentation, Networking, VMware, Windows Server, Active Directory, Disaster Recovery, DNS, IIS, CCNA, Citrix, Data Center, Virtualization, Windows 7, Technical Support, System Administration
Education
Excelsior College 2000 — 2008
Bachelor of Science, Psychology, Computer Science
Delta College
Associate of Arts, Liberal Arts
AudaExplore August 2015 - Present
AudaExplore July 2014 - August 2015
AudaExplore June 2013 - June 2014
Audatex March 2012 - June 2013
Audatex April 2011 - April 2012
Audatex 2009 - April 2011
Mazur Technology Consulting January 2008 - December 2009
BearingPoint September 2005 - January 2008
Skills
Leadership
Education
California State University-Sacramento 1996 — 2001
Crissy Field Center 2012 - Present
Kaiser Permanente IT June 2011 - April 2012
Kaiser Permanente IT July 2010 - June 2011
Audatex December 2006 - April 2010
Washington Mutual Card Services; Pleasanton, CA February 2006 - October 2006
Washington Mutual Card Services; San Francisco, CA May 2005 - January 2006
Snyder-Newell March 2004 - April 2005
Watson Wyatt January 1997 - April 2003
Skills
•Certified in Lean Six..., •Life Safety Training:..., •Archibus space..., •Oracle work order..., •Remedy service desk..., •Honeywell Pro-Watch &..., Project Management, Training, Archibus, Six Sigma, Work Orders, Life Safety, Space-planning, Budgets
Education
Academy of Art University
BFA, Advertising Design
H&R Block July 2013 - Present
General Dynamics Information Technology April 2013 - June 2013
Prescription Solutions May 2011 - August 2011
Sprint Nextel Corporation September 2008 - March 2009
Audatex April 2006 - March 2008
ADP Claims Services Group June 1999 - April 2006
ADP Claims Solutions Group 1999 - 2006
ADP 1995 - 2006
Kansas State School for the Deaf February 1994 - June 1995
Arthur J. Gallagher / The Woodsmall Companies February 1990 - November 1993
Skills
Captivate, Instructional Design, Lectora, Instructor-led Training, Adobe Acrobat, Technical Writing, Curriculum Development, Microsoft Office, SharePoint, FrameMaker, Goldwave, E-learning, Blended Learning, SnagIt, Adult Education, Online Training, E-learning Development, Training Delivery, Course Development, Documentation, Software Training, Technical Training, WebEx, HTML, Distance Learning, PowerPoint, Job Aids, Curriculum Design, Mentoring, Classroom Instruction, Word, Excel, MS Office Suite, Instructional Technology, Call Center Development, Medicare, Pharmacy Technicians, Training, Learning Management..., Software Documentation, Needs Analysis, Microsoft Word, Salesforce.com, Microsoft Excel, E-Learning, Hands-on Training, Employee Training
Education
Johnson County Community College 1981 — 1983
Information Technology
Selma High School
FICO May 2013 - Present
Audatex May 2011 - July 2012
Service-now.com August 2010 - May 2011
Semtek March 2010 - August 2010
Awarepoint November 2007 - April 2009
Websense December 2002 - April 2007
NCR July 1995 - November 2001
Staefa December 1990 - July 1994
Skills
Requirements Analysis, Software Documentation, Agile, HTML, Requirements Gathering, Databases, Documentation, XML, Gap Analysis, Team Leadership, Global team member, Translation Management, Functional..., Software Training, Technical Training, Training Delivery, Testing, Usability Testing, User Interface Design, Executive Level..., Customer Presentations, Presentation Development, Technical Writing, Technical Documentation, Information Architecture, Information Analysis, Full SDLC, Business Analysis, Team Building, Agile Methodologies, Visio, FrameMaker, Training, Project Management, Scrum, SharePoint, Enterprise Software, User Interface, Software Development, Agile Project Management, SaaS, Software Quality..., Content Management, Software Design, Perforce, Cloud Computing, Captivate, Unix, Mobile Applications, Manuals
Education
AT&T/NCR Training 1996 — 1999
Teradata Certified Professional, Database Training - Logical Modeling, Physical Implementation
UCSD 1992 — 1993
Certificate, HVAC Engineering
Northern Arizona University, College of Business Administration 1979 — 1984
BSBA, Finance
Audatex August 2009 - 2014
Solera 2009 - 2014
Hewlett-Packard January 2007 - August 2009
American Dynamics / Tyco March 2003 - September 2006
Continuous Computing November 1999 - November 2002
Adobe Systems, Inc./Aldus Corporation/Silicon Beach Software, Inc. 1993 - 1995
Skills
Software Documentation, Technical Writing, Management, Training, Leadership, Technical Documentation, Product Development, Six Sigma, Manuals, Marketing, Technical Communication, Visio, FrameMaker, Testing, SnagIt, Integration, Agile Methodologies, Scrum, Online Help, Program Management, Localization, SDLC, XML, Adobe Acrobat, RoboHelp, Content Management, Project Management, Captivate, DITA, Quality Assurance, SharePoint, Technical Training, Information Architecture, Cross-functional Team...
Education
University of California, San Diego
Ph.D., Comparative Literature
University of California, San Diego
M.A., German Literature
San Diego State University-California State University
B.A., German and Spanish (Double Major)
Dignity Health October 2010 - Present
Audatex May 2009 - October 2010
NextWave February 2007 - March 2009
Ameriquest Capital Corporation May 2005 - February 2007
Baker & Taylor August 2003 - May 2004
Cato Corporation March 1998 - June 2003
Compass Group SA March 1997 - March 1998
Federated Department Stores January 1989 - February 1997
Skills
Process Improvement, Oracle, Accounts Payable, Recruiting, PeopleSoft, Forecasting, Auditing, Sarbanes-Oxley Act, Oracle E-Business Suite, Accounting, Cash Management, Financial Modeling, Integration, Fixed Assets, Invoicing, Software Documentation, SAP, Budgets
Education
Montclair State University 1983 — 1987
1987, Business
CVS Health July 2013 - Present
Audatex January 2013 - July 2013
CVS Caremark Corporation July 2010 - January 2013
Foods for the Soul April 2010 - July 2010
APU Solutions December 2003 - April 2010
ComSearch 1996 - 2003
Honeywell Process Solutions 1993 - 1996
Metro Mobile 1987 - 1993
Skills
Management, Team Building, Process Improvement, Strategic Planning, Customer Satisfaction, Sales, Customer Service, Marketing, Account Management, Sales Management, Leadership, Analysis
Education
Bryant University 1987 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Steelwedge Software, Inc. September 2015 - Present
GTT April 2015 - May 2015
MegaPath August 2013 - March 2015
Avon May 2013 - May 2014
Five9 March 2008 - May 2013
Audatex 2000 - 2007
ADP/Audatex 2000 - 2007
Skills
Lead Generation, Solution Selling, Salesforce.com, Sales, Selling, Sales Process, Account Management, NetSuite, Cold Calling, saas, inside sales, Pipeline Development, Call Centers, CRM, Direct Sales, Enterprise Software, Software Industry, Professional Services, SaaS
Education
Las Positas College 1995 — 1998
AA Degree, Computer information Systems
Amador 1991 — 1994
diploma, General diploma
Amador Valley High 1991 — 1994
diploma, General diploma
OptumHealth March 2012 - Present
OptumHealth January 2008 - March 2012
OptumHealth July 2007 - January 2008
Audatex 2006 - July 2007
ADP 2002 - 2006
US Bank 2000 - 2001
Skills
Workforce Management, Call Center, Avaya, Customer Satisfaction, Vendor Management, Business Process..., Avaya Technologies, Business Analysis, Call Centers, Contact Centers, Cross-functional Team..., Customer Experience, Forecasting, Leadership, Operations Management, Performance Management, Process Improvement, Project Planning, Team Building, Team Leadership, Outsourcing, Program Management, Six Sigma, Telecommunications, Time Management
Education
Minnesota State University, Moorhead 1998 — 2001
Business Administration and Management, General
LPGE 1985 — 1998
Bachelor's degree
Allergan September 2013 - November 2014
sim-pli-fy February 2012 - September 2013
Audatex March 2012 - September 2012
TaylorMade-adidas Golf February 2009 - September 2011
Ashworth Golf February 2008 - February 2009
FICO September 2004 - February 2008
Yellowbook October 2003 - September 2004
Pat & Oscar's August 2002 - September 2003
Asyst Technologies February 2000 - May 2002
Pantronix August 1999 - January 2000
Skills
Access, Analysis, Budgets, Training, Program Management, Management, Leadership, Business Analysis
Education
California State University-Fullerton 1994 — 1999
Bachelor of Science, Finance
University of Michigan Health System May 2014 - Present
University of Michigan Health System October 2010 - May 2014
Carhartt April 2008 - October 2010
Audatex March 2007 - April 2008
American Physicians Assurance September 2005 - October 2006
Entertainment Publications 2003 - 2005
BBDO Detroit November 2001 - May 2003
Skills
Software Documentation, Troubleshooting, Active Directory, Outlook, Lotus Notes, SharePoint, Vendor Management, Microsoft Office, Customer Service, Visio, Windows, Project Management, Information Technology, Database Administration, XP, Internet Security, Problem Solving, Technical Support, SQL, Hardware, Help Desk Support, Windows 7, Computer Hardware, Laptops, Operating Systems, Cisco Technologies, Networking, Disaster Recovery, Printers, Access, Software Installation, Windows Server, Network Administration, System Deployment, Citrix, Unix, Linux, BMC Remedy, System Administration, VMware, Microsoft Exchange, DNS, Call Centers, HP, Security, SCCM, Blackberry, Databases, Virtualization, ITIL
Education
American InterContinental University 2003 — 2005
BIT, Information Technology - Networking Focus
University of Michigan 1995 — 1997
Music Performance
Contra Costa Country Club April 2009 - Present
Audatex September 2007 - April 2008
Audatex, a Solera Company February 1998 - April 2006
Automatic Data Processing January 1988 - January 1998
Skills
Software Quality..., Quality Assurance, Test Automation, Test Planning, Agile Methodologies, Process Improvement, Quality Center, SQL, SaaS, VBScript, Testing, Team Building
Education
California State University-East Bay 1972 — 1976
BS, Physical Education
Bishop O'Dowd 1968 — 1972
Ortho Clinical Diagnostics September 2011 - Present
Audatex September 2008 - April 2011
Infor January 2008 - June 2008
Universal Technical Institute 2002 - 2007
The GemGroup July 1997 - January 2002
Education
Onondaga Community College
The Taubman Company February 2013 - Present
Audatex September 2006 - February 2013
Computer Sciences Corporation January 2005 - August 2006
TFS July 2002 - December 2004
inknowvator, inc. January 2000 - October 2001
Skills
Troubleshooting, VMware, Windows, Active Directory, System Administration, Servers, Windows Server, DNS, DHCP, Data Center, Computer Hardware, Administration, Outlook, TCP/IP, Operating Systems, Microsoft Office, Blackberry Enterprise..., Exchange 2010/2007/2003, Exchange Support, Exchange ActiveSync, Exchange Connectivity, MobileIron, Cisco UCS, Cisco Meeting Place, Cisco Call Manager, Lync Server 2010, Microsoft Technologies, Microsoft Server Support, SCOM, iPhone Support, iOS, Android, SharePoint, TMG, ADFS 2.0, Hyper-V, Trend Micro, Vendor Management, Windows 7
Education
Michigan State University 1993 — 1997
BS, Psychology
AudaExplore July 2013 - Present
Audatex July 2012 - July 2013
Marty Feldman Chevrolet September 2009 - July 2012
Skills
New Business Development, Salesforce.com, Business Analysis, CRM, Account Management, Business Development, Solution Selling, Sales Process, Enterprise Software, Business Strategy, Strategic Partnerships, Business Intelligence, Analytics, Strategy, Cloud Computing, Insurance, Professional Services, Product Management
Education
Central Michigan University 2004 — 2008
Bachelor of Applied Science (BASc), Finance, General, 3.23
AutoAnything October 2014 - Present
AutoAnything (An AutoZone Company) April 2012 - September 2014
AutoAnything.com August 2009 - April 2012
Macsteel June 2010 - January 2012
Audatex November 2008 - August 2009
DriveCam, Inc. October 2005 - October 2008
Anmar Metrology May 2002 - October 2005
Techmaster Electronics, Inc December 1999 - May 2002
USMC 1994 - 1999
Skills
C#, .NET, ASP.NET, Architecture, ASP.NET MVC, SQL Server, Design Patterns, IIS, jQuery, Java, JavaScript, Stored Procedures, Object Oriented Design, T-SQL, Hibernate, ORM
Education
National University 2008 — 2011
Masters, Computer Science - Software Engineering
National University 2008 — 2010
Bachelor's degree, Computer Science
Citrix January 2010 - Present
Super Deal October 2007 - June 2012
Liveauctioneers June 2006 - July 2007
Audatex March 2005 - May 2006
WorldLink Media 2000 - 2001
Skills
PPC, Web Analytics, Google Analytics, XML, ERP, CRM, Linux, Ubuntu, B2B software, B2C Software, Project Management, SQL, Gimp, SEM, French, amazon, E-commerce, E-commerce Consulting, E-commerce Optimization, channelmax, reports, citrix, GoToMeeting, gotowebinar, GoToMyPC, GoToAssist, iPad, android, Mac OS X, Start-ups, Software, Email Marketing, Salesforce.com, HTML
Education
City University of New York-Brooklyn College
ADP July 2009 - Present
ADP March 2007 - June 2009
Audatex 2006 - 2007
ADP Claims Services 1984 - 2006
Skills
Talent Management, SaaS, Sales Management, CRM, Selling, Sales Presentations, Recruiting, New Business Development, Business Development, Performance Management, Strategic Partnerships, Direct Sales, Salesforce.com, Sales Process, Leadership, Training, Solution Selling, Sales, ADP Payroll, Enterprise Software, Management, HRIS, Human Resources, Lead Generation, Account Management, Process Improvement, Customer Retention, Customer Satisfaction, Miller Heiman, Team Building, Personnel Management, Sales Operations, Strategy
Education
Montclair State University
B.S.
InLingua Language Institute
Spanish Language
Retail Marketing Solutions November 2008 - Present
CID Management December 2007 - April 2008
Audatex January 1987 - December 2007
Skills
SQL, Software Development, Microsoft SQL Server, Databases, Process Improvement, Oracle, Leadership, SDLC, Training, Testing, Program Management, Team Leadership
Education
California State University-East Bay 1981 — 1986
BS, Busness Administration
California State University-Hayward - School of Business and Economics 1981 — 1986
Twitter April 2013 - Present
San Diego State University 2000 - Present
salesforce.com November 2010 - April 2013
VMware July 2008 - November 2010
Audatex January 2008 - April 2008
First Marblehead 2007 - 2007
San Diego State University 2003 - 2006
Skills
Tequila, Workplace Harassment, Unix, Oracle, Java, Virtualization, Performance Tuning, SQL, Databases, XML, Shell Scripting, Hadoop, Java Performance, System Performance, VMware, SOA, Event Planning, Self-assembled..., Team Building, Teamwork
Education
San Diego State University 2003 — 2006
BS, Computer Science
San Diego State University-California State University 2003 — 2006
BS, Computer Science
San Diego State University-California State University 2003 — 2006
Bachelor's Degree, Computer Science
Audatex July 2010 - Present
Diablo Valley College, Pleasant Hill, CA June 2009 - Present
Audatex (formerly ADP Claims Services Group) October 1996 - January 2010
Audatex 1989 - 2010
Diablo Valley College, Pleasant Hill CA August 2000 - June 2004
Household Credit Services October 1994 - October 1996
California State University, San Bernardino July 1993 - July 1994
Education
California State University-San Bernardino 1992 — 1994
MBA, Finance and Information System
Audatex December 2010 - Present
Westfield Group July 2009 - December 2010
Progressive Corporation September 1999 - May 2009
Skills
Insurance, Customer Satisfaction, Microsoft Office, Training, Automobile, Vendor Management, General Insurance, Liability, Claims Management, Customer Service, Property & Casualty..., Sales Operations, Salesforce.com, Process Improvement, Account Management, Leadership, Management
Education
Saint John's University 1995 — 1999
Carl Zeiss Meditec December 2009 - Present
Audatex December 2005 - November 2009
Quarry Lane School August 2004 - August 2005
Skills
Outlook, Customer Service, Employee Relations, Office Management, Microsoft Excel, Management, Microsoft Office, Team Building, PowerPoint, Executive Management, Process Improvement, Project Management, Fax, Administrative..., Human Resources, Training, Software Documentation, Customer Satisfaction
Education
California State University-Sacramento
B.A., Communication Studies
Insurity August 2014 - Present
Guidewire Software July 2013 - July 2014
Audatex December 2004 - July 2013
Selective Insurance 2002 - 2004
ClaimPlace- a Hartford backed Venture 2000 - 2002
The Hartford 1998 - 2000
Travelers 1988 - 1998
Skills
P&C Claim Operations..., Business Strategy, Information Technology, Insurance, Data Warehousing, Business Intelligence, Analytics, Return on Investment..., Metric Development, Performance Metrics, Problem Solving, Business Analysis, Agile Methodologies, Requirements Analysis, Claim Workflow, Product Management, Team Leadership, Project Management, Process Improvement, Vendor Management, Business Process, Software Project..., Salesforce.com, SaaS, Data Analysis, Software Development, CRM, Quality Assurance, Enterprise Architecture, Cross-functional Team..., Enterprise Software, Analysis, Strategy, Management, Leadership, Property & Casualty...
Education
University of California, Berkeley - Walter A. Haas School of Business 2010 — 2010
Product Management
Salem State University 1983 — 1986
BS, MIS & Computer Science
University of Massachusetts, Amherst 1981 — 1983
Engineering Management-Business
Penn State University
Rackspace, the #1 managed cloud company August 2015 - Present
independenceIT April 2014 - August 2015
SingleHop, Inc. February 2011 - March 2014
Marcus Evans December 2009 - February 2011
S&A IT Services September 2007 - July 2009
Audatex August 2005 - September 2007
Cedarville University Computer Services January 2001 - May 2005
Skills
Servers, Windows Server 2003, Bash, Laptops, XP, Apache, MySQL, Microsoft SQL Server, Windows Server, VMware, Computer Hardware, DNS, Virtualization, Linux, Active Directory, System Administration
Education
Cedarville University 2000 — 2005
Audatex 2006 - Present
Automatic Data Processing 1983 - 2006
Skills
Business Intelligence, Agile Methodologies, Business Analysis, Quality Assurance, Data Warehousing, Data Services, Analytics, Process Improvement, SDLC, Databases, Salesforce.com, Software Project..., SaaS, CRM, Visio, Vendor Management
Education
San Diego State University-California State University 1980 — 1982
De Anza College 1979 — 1980
Audatex Instructional DesignerAudatex
Audatex Inc., a Solera Company 1994 - Present
ADP April 1994 - June 2006
ADP Claims Solutions Group 1994 - 2006
PRUPAC 1977 - 1985
Paradise Valley High School 1971 - 1973
Skills
Salesforce.com, Instructional Design, Training, Team Building, Instructor-led Training, Software Documentation, Employee Training, E-Learning
Education
Montclair State University 1977 — 1979
Grad study, Photography and Television Production
Westminster College (PA) 1965 — 1970
BA, Fine Arts - Photography
Ford Motor Company April 2011 - Present
Audatex April 2006 - November 2010
ADP Claims Services September 1999 - April 2006
ADP Claims Services June 1993 - September 1999
Skills
Data Center, Windows, System Administration, VMware, Project Management, Unix, Integration, Servers, SQL, Cloud Computing, ITIL, Netcool, Databases, Disaster Recovery, IT Operations, Solaris, Virtualization, Management, Security
Education
Adrian College 1983 — 1987
BBA, Marketing
Audatex April 2006 - March 2007
ADP February 1990 - April 2006
Skills
Testing, Requirements Analysis
Education
San Joaquin Delta College 2007 — 2008
Continuing Education Program
Diablo Valley College 1991 — 2007
Continuing Education Program
University of California, Berkeley 1992 — 2003
Continuing Education Program
University of California, Santa Cruz 1996 — 1996
Continuing Education Program
Computer Learning Center 1989 — 1990
Certificate of Programming
Audatex November 2011 - Present
Audatex October 2010 - November 2011
Audatex (formally ADP) March 2007 - November 2010
Audatex April 2004 - March 2007
ADP February 2001 - April 2004
ADP November 1999 - February 2001
ADP April 1997 - November 1999
Skills
Agile Methodologies, C++, Test Automation, VBScript, Quality Assurance, Testing, SQL, SDLC, Scrum, Automation, Software Quality..., IIS, Training, TFS, Integration, Oracle, Quality Center, Troubleshooting, Waterfall, Microsoft SQL Server, Enterprise Software, C#, Regression Testing, Test Planning, Performance Testing, Leadership, SharePoint, Web Applications, CRM, LoadRunner, JavaScript, Team Leadership
Education
University of Phoenix 2000 — 2001
M.S., Computer Information Systems
California State University-Chico 1990 — 1993
B.S., Accounting
Grossmont College 1988 — 1990
A.S., Business
AudaExplore October 2013 - Present
Kyocera Technology Development June 2010 - October 2013
Audatex 1999 - 2010
Automatic Data Processing (ADP) 1998 - 1999
Automatic Data Processing (ADP) 1996 - 1998
Expressly Portraits 1991 - 1996
Skills
Testing, Software Quality..., Test Automation, Quality Center, VMware, Toad, PVCS, Quality Assurance, VSS, Serena Changeman, SQL, Scrum, QTP, Test Planning, Agile Methodologies, Oracle, Manual Testing, Test Cases, VBScript, Web Applications, Regression Testing, Integration, ClearQuest, HP Quality Center
Education
California State University-East Bay 1988 — 1995
BS, Computer Science
Heald College
Networking Technologies
LiiK Us, Inc. April 2011 - Present
Lightwave Mobile April 2011 - Present
Textmunication, Inc December 2009 - May 2011
Audatex March 2004 - November 2009
Audatex (formerly ADP) 2004 - November 2009
CORESTAFF Services October 2003 - March 2004
Cutting Edge Computing May 1996 - 2003
Chevron May 1990 - May 1996
Comm*Data 1982 - 1984
Skills
SQL, Business Analysis, Software Engineering, JavaScript, C++, PowerBuilder, XML, HTML, Linux, Object Oriented Design, Windows, AJAX, PHP, MySQL, Programming, Apache, Software Development, Databases, CSS, Subversion, Web Applications
Education
Michigan State University 1985 — 1990
BS, Software, General Engineering, Physics
Lawrence Technological University 1985 — 1987
Mathematics, Electrical Engineering
Forest Elementary
3Sharp December 2014 - Present
Clean Power Research January 2014 - November 2014
Collabera August 2013 - December 2013
Chinasoft International 2012 - 2013
Audatex May 2011 - January 2012
HCL Technologies 2012 - 2012
Eidon (TELMEX) September 2008 - January 2011
NA-AT Consulting May 2008 - September 2008
Grupo Elektra July 2007 - April 2008
BC Automotriz April 2006 - May 2007
Skills
Visual C#, HTML, XML, Visual Studio, CSS, LDAP, jQuery, SQL Server, Oracle, ASP.NET, AJAX, MVC, JavaScript, DHTML, DOM, Microsoft SQL Server, .NET, C#, ASP.NET MVC, XSLT, WCF, LINQ, Design Patterns
Education
Benemérita Universidad Autónoma de Puebla 2002 — 2007
Engineer, Computing Cience, Bachelor
National Pen April 2014 - Present
Expedia, Inc. September 2012 - December 2013
Stanford University December 2011 - August 2012
Cisco September 2011 - November 2011
Caltech February 2010 - August 2011
Audatex March 2009 - September 2009
Gracenote May 2008 - December 2008
Oracle India September 2006 - April 2008
Shaivi Technologies Pvt Ltd September 2004 - August 2006
Relogistics Pvt Ltd June 2003 - August 2004
Skills
Oracle E-Business Suite, Oracle, Oracle Applications, Financials, Requirements Analysis, ERP, Pre-sales, General Ledger, Accounts Payable, Accounts Receivable, I-Expense, I-Receivables, EB-Tax, Payments, Direct Debit, SEPA, Credit Transfer, Credit Cards, Fixed Assets, Cash Management, Purchasing, Inventory, Order Management, Advance Collections, Grants Accounting
Education
Osmania University 2000 — 2003
M.B.A, Accounting and Finance
Osmania University 1998 — 2000
Bachelor's Degree, Accounting and Finance
Kaiser Permanente Information Technlogoy 2009 - Present
Audatex a Solera Company 1987 - 2009
ADP Claim Services Group 1987 - 2009
Audatex 1985 - 2009
ADP 1985 - 2007
Education
Grand Valley State University
BA, Computer Science and Business
Part D Advisors, Inc. June 2014 - Present
Part D Advisors August 2012 - June 2014
Audatex March 2010 - August 2012
PC Easy LLC May 2009 - February 2012
Proxemics Consulting 2006 - 2009
3D Scan IT March 2007 - August 2008
Delphi March 2005 - June 2006
Skills
Troubleshooting, Access, SQL, Quality Assurance, Technical Support, Microsoft SQL Server, Software Documentation, Networking, Microsoft Excel, Visio, Databases, Oracle, Project Management, HTML 5, CSS, Technical Writing, IIS, Computer Hardware, Business Analysis, Business Intelligence, Call Centers, Hardware, Help Desk Support, Operating Systems, Process Improvement, XP, Windows 7, Technical Documentation, Team Leadership, SDLC, Requirements Analysis, Problem Solving, SSIS, SSAS, ETL, OLAP, Windows XP
Education
Eastern Michigan University 2011 — 2013
Master's degree, Information Systems
Michigan State University 2000 — 2004
Bachelor of Science (BS), Food Industry Management
Center for Adaptive Learning February 2014 - Present
Center for Adaptive Learning November 2010 - January 2014
Premier Real Estate and Financials January 2007 - June 2010
Audatex April 1997 - March 2008
Alameda County Sheriff's Department January 2002 - March 2005
Skills
Strategic Planning, Databases, Data Analysis, Training, Analysis, Nonprofits, Leadership, Project Management, Conflict Resolution, Volunteer Management, Public Speaking, Fundraising, Team Building, Software Documentation
Education
Mission College Santa Clara Ca 2011 — 2012
HITech online training program
California State University-Chico
BA, Social Work
California State University-Chico
Bachelor's degree, Social Work
Shiloh Bible College
Master's degree, Theology & Historical Studies
Audatex April 2006 - Present
ADP Claims Solutions Group April 1995 - April 2006
GTE MobilNet December 1991 - March 1995
USAF February 1986 - November 1991
Education
Hawaii Pacific University 1989 — 1990
Pacifica School District September 2011 - Present
Audatex February 2006 - March 2008
ADP September 1992 - February 2006
ADP May 1979 - January 1989
Education
Notre Dame de Namur University 2010 — 2012
Special Education Teaching Credential, Master's Degree Special Education
San Francisco State University 1992 — 1995
BA, Psychology
Notre Dame de Namur University
Master's degree, Special Education
Audatex, A Solera Company 2006 - Present
Audatex, a Solera Company (spinoff from ADP Claims Solutions Group) 1997 - Present
Audatex 1997 - Present
ADP 1997 - 2006
ADP Claims Services 1997 - 2006
Pacific Bell Video Services February 1994 - July 1997
Pacific Bell Yellow Pages January 1990 - February 1994
Bechtel February 1988 - January 1990
PAC Corporation January 1980 - February 1988
Education
California State University-Sacramento 1984 — 1988
MS, Software Engineering
University of the Pacific 1977 — 1979
BA, Liberal Arts
Keystone Junior College 1976 — 1977
AS, Liberal Studies
HighJump Software June 2011 - Present
Audatex February 2009 - June 2011
Carslon Marketing Worldwide October 2006 - January 2009
Thomson West December 2005 - October 2006
I.T People Inc December 2003 - November 2005
NayerSoft September 2002 - November 2003
Education
Osmania University 1999 — 2002
Masters, Computer Applications
Osmania University 1996 — 1999
Bachelors, Computers, Statistics
Audatex March 1996 - Present
Ameritech March 1983 - March 1996
Skills
Netbackup, Solaris, HP-UX, Unix, RedHat, Disaster Recovery, IIS, Virtualization, VMware, Linux, Data Center, Enterprise Architecture, Storage, SQL, Perl
Education
Eastern Michigan University 1972 — 1977
BS, Mathematics
Audatex January 2007 - Present
ADP January 1997 - January 2006
Skills
Data Center, XML, Perl, Visual Basic, Disaster Recovery, Vendor Management, Integration, SQL, Software Project..., Requirements Analysis, SDLC, Software Development, Microsoft SQL Server, Agile Methodologies, Networking, Visual C++, Storage, Change Management, Oracle, Python, Unix Shell Scripting, Enterprise Architecture, Database Design, Windows Server, Business Intelligence, Windows, Servers, Databases
Education
Indiana Institute of Technology 1989 — 1994
BS, Computer Science
Pius XI High Scool 1986 — 1989
General
Panorama Consulting May 2006 - May 2007
Audatex March 2006 - December 2006
Toyota September 2004 - September 2005
BearingPoint March 2000 - August 2004
Education
Deakin University 1997 — 1999
BComm, MIS and eCommerce
Transcend Insights August 2013 - Present
Audatex April 2009 - August 2013
Seagate Technology March 2000 - March 2009
Skills
Testing, Software Quality..., Agile Methodologies, Test Planning, Test Automation, QTP, Quality Center, Scrum, SDLC, User Acceptance Testing, Requirements Analysis, SQL
Education
California State University-East Bay
Bachelor of Science (B.S.), Biomedical Sciences, General
Foothill College
Computer Science
Audatex July 2000 - Present
Autosource @ Audatex July 2000 - Present
Education
Portland State University
Bachelors, Information Systems and Marketing (Double Major)
University of Portland
MBA
University of Portland
Masters; MBA, Business Administration; Information Systems and Management
Audatex September 2011 - Present
SeeProgress Inc. August 2009 - September 2011
Minacs November 2007 - June 2009
HomeRoute April 1999 - November 2007
Skills
ColdFusion, Microsoft SQL Server, CSS, Web Development, DHTML, AJAX, SQL, MySQL, JavaScript, jQuery, XML, XHTML, HTML, IIS, C#, Android Development, jQuery UI, PL/SQL, Multithreading, .NET, ASP.NET, Atmel AVR, C++, Web Services
Education
Lansing Community College 1999 — 2002
General Studies
Nike March 2014 - Present
Columbia Sportswear July 2013 - March 2014
Axiom EPM January 2013 - June 2013
Eid Passport June 2008 - December 2012
SKYLIGHT HEALTHCARE December 2007 - May 2008
Audatex May 2007 - December 2007
Tapestry Solutions 2000 - 2003
CRESCENT DESIGN, INC January 1998 - January 2000
Skills
Event Planning, Outlook, Government, Customer Service, Strategic Planning, Microsoft Word, PowerPoint, Team Building, Social Media, Microsoft Excel, Adobe Acrobat, Adobe Fireworks, Microsoft Office, Visio, Project Planning, Security, Security Clearance, Software Documentation, Human Resources, Press Releases, Management
Education
University of California, San Diego 1994 — 1998
BA, Political Science
University of California, San Diego 1994 — 1998
BA, Studio Art
Bauder College 1987 — 1989
AA, Merchandising
Notary Public - Oregon 2010 — 2015
Certification
TAC Worldwide June 2009 - Present
Software Engineer 2010 - 2010
Audatex October 1993 - February 2009
Audatex (formerly ADP) 1993 - 2009
Audatex/Solera formerly ADP 1993 - 2009
Audatex, a Solera Company ( Formerly ADP) 1993 - 2009
Education
California State University-East Bay
Computer Science, Computer Science and Mathematics
Audatex October 2012 - Present
LPL Financial January 2012 - May 2012
Piper Jaffray January 2010 - June 2010
New England Pension Consultants January 2008 - June 2008
Wells Fargo Advisors September 2006 - December 2006
Skills
Access, Investment Banking, Oracle, Business Analysis, Finance, Cognos, Financial Modeling, Leadership, Microsoft Excel, Analysis, Corporate Finance, Microsoft Office
Education
Northeastern University 2007 — 2011
CPAN May 2006 - Present
Rocasa LLC 2004 - Present
Liquid Web August 2013 - September 2015
Randstad Technologies US June 2012 - July 2013
Audatex October 2010 - April 2011
TechTeam Global September 1996 - February 2010
General Motors MCD Headquarters 1995 - 1996
U.S. Navy 1973 - 1992
Skills
HTML, Linux, Perl, Bash, Unix, SQL, Problem Solving, Programming, Subversion, Git, CVS, C, Customer Service, Call Center, Desktop Support, IPv6, IPv4, SQL Server, DNS, DNS administration, Network Administration, Windows 7, Microsoft Office, SQLite, Packaging, Software Development, Software Installation, Software Training, Hardware, Computer Hardware, Email Management, SCO Unix, HP Printers, HP, Administration, Documentation, Internet, TCP/IP, Troubleshooting, Web, Mac OS X, Scripting, Consultancy, System Administration, Hands-on Training, Technical Support, Microsoft SQL Server, Windows, System Deployment, Software Documentation
Education
Davenport University
B.S., Computer Information Systems
San Diego City College 1992 — 1994
B.S. Transfer program, Computer Science
City University of Seattle 1990 — 1992
A.S., General Studies
Audatex March 2011 - Present
Mitchell International October 2009 - March 2011
Kodak 2007 - 2009
Skills
Agile Methodologies, JavaScript, jQuery, css, Java, j2ee, Servlets, EJB, JUnit, JIRA, Velocity, Spring MVC, Hibernate, Software Development, Web Services, XML
Education
San Diego State University-California State University 2006 — 2009
Master Of Sciences, Computers
Montage Hotels & Resorts July 2011 - Present
Primary Insight, LLC March 2010 - June 2011
Audatex April 2008 - March 2010
EPL Holdings Inc. April 2004 - November 2007
The Home Depot July 1998 - April 2004
Sprint July 1986 - June 1998
Skills
Cloud Computing, Data Center, Infrastructure..., IT Operations, Disaster Recovery, Business Continuity, IT Strategy, IT Management, Enterprise Architecture, IT Service Management, Virtualization, VMware, ITIL, Vendor Management, Infrastructure
Education
Iona College 1990 — 1994
M.S., Business, Telecommunications
Worcester Polytechnic Institute 1982 — 1986
B.S., Electrical Engineering
Harte Hanks January 2014 - November 2014
Audatex 2011 - 2013
CyberLogitec 2010 - 2010
Ports America 2004 - 2009
Telair International 2003 - 2004
Skills
Process Improvement, Product Management, Enterprise Software, Salesforce.com, Competitive Analysis, Management, Product Development, Cross-functional Team..., Account Management, Software Project..., Marketing, Business Analysis, SDLC, Training, Leadership, Business Intelligence, Cloud Computing, CRM, Analytics, Business Development, New Business Development, Project Management, Team Leadership, Pricing, Program Management
Education
University of Washington 1995 — 1999
BSIE, Industrial Engineering
California State University-San Marcos - College of Business Administration 2007 — 2011
MBA, Business
Ambassador University 1994 — 1995
Audatex March 2011 - January 2015
Apacheta Corp September 2006 - May 2009
Patni Computer Systems August 2005 - April 2006
Skills
Java, J2EE Application..., Spring, Hibernate, JavaScript, jQuery, Toplink, JUnit, EasyMock, PowerMock, Velocity, Maven, Prototype, AJAX, JMeter, Microsoft SQL Server, Oracle, MySQL, Tomcat 5, HTML 5, Scrum
Education
Monash University 2003 — 2005
MS, Network Computing
Sardar Vallabhbhai Patel Institute of Technology 1998 — 2002
BE, Computer Engineering
XPO Last Mile February 2015 - Present
UX Specialized Logistics December 2011 - Present
Go Configure March 2010 - December 2011
Audatex August 2009 - March 2010
1 Step Assembly May 2007 - June 2009
Knight Transportation September 2006 - May 2007
U-Haul International, Inc. June 2006 - September 2006
Skills
Operations Management, Budgets, 3PL, Manufacturing, Recruiting, Leadership, Team Building, Logistics, Strategic Planning, Customer Service, Teamwork, Sales, Time Management, Warehousing, Microsoft Word
Education
Arizona State University 2003 — 2006
Bachelor of Arts (B.A.), Business/ Communication
Arizona State University 2003 — 2006
BA Business Communications, Business/Commerce, General
BioSurplus October 2012 - Present
Audatex July 2009 - July 2012
HSBC 2000 - 2005
Skills
Business Analysis, Process Improvement, Financial Analysis, Vendor Management, Microsoft Excel, SQL, Microsoft Office, Change Management, Product Management, Agile Methodologies, HTML, XML, Salesforce.com, Team Building, Access, Account Management, Analysis, Budgets, Call Centers, Cross-functional Team..., Customer Service, Data Analysis, Forecasting, Leadership, Management, Project Management, Sales, Strategic Planning, Team Leadership, Training, Troubleshooting
Education
Savannah State University 1997 — 1998
Shaw University 1995 — 1997
Hampton University 1994 — 1995
student at mesa
AutoNation September 2013 - Present
International Association for Continuing Education & Training September 2008 - Present
Hudson February 2013 - May 2013
Audatex September 2008 - December 2012
Audatex April 2006 - September 2008
ADP January 2006 - June 2006
ADP 2005 - January 2006
ADP April 2003 - 2005
ADP January 2003 - April 2003
ADP 2000 - January 2003
Skills
CPLP®, Instructional Design, ADDIE, LPEC Strategies, Adult Education, Performance GAP Analysis, Kirkpatrick's..., eLearning, Accreditation - CE/T..., Instructor-led Training, Corporate Training, Collaborative Learning, Process Improvement, Cost Management, LMS / CLMS, Team Leadership, Gap Analysis, E-Learning, Learning Management..., Project Management, Account Management, Program Management, Change Management, Customer Satisfaction, Distance Learning, Salesforce.com, Employee Training, Technical Writing, Workshop Facilitation, Consulting, Staff Development, CRM, Needs Analysis, Software Documentation, Team Building, WebEx, Visio, Training, Management, Coaching, Training Delivery, Technical Training, Leadership, Project Planning
Education
Framingham State College 1974 — 1979
Bachelor of Science (BS), Management
Audatex April 2011 - Present
GoodLife Fitness 2006 - Present
Rogers Communications Inc. August 2007 - April 2011
Levert Personnel Resources Inc. April 2007 - July 2007
Shoppers Home Health Care April 2007 - July 2007
GoodLife Fitness April 2006 - July 2007
Conseil Scolaire Catholique Franco-Nord August 2000 - March 2007
Skills
Computerized Systems, Network Systems, Customer Service, Customer Satisfaction, Call Center, Technical Support, Fitness, Software, Health, Management, Fitness Training, Wellness, Team Leadership, Call Centers, Coaching, Personal Training, Weight Training, Time Management, Networking, Training, Teamwork
Education
Canadore College 1999 — 2000
Computer Systems Technician - Networking, Computer and Information Sciences and Support Services
St Alphonsus 1994 — 1999
Orange Electronic Co.Ltd. August 2015 - Present
PartsTrader LLC November 2013 - July 2015
Infomedia September 2013 - November 2013
Audatex August 2012 - July 2013
ALLDATA LLC 2009 - August 2012
Maaco September 2005 - July 2009
HECO August 2004 - April 2005
Reliance Electric Machine Co. Inc. March 2002 - August 2004
TransElectric Company Inc. February 1998 - January 2002
Skills
Automotive, Automotive Aftermarket, Automobile, Sales Process, Sales Management, B2B, Sales Operations, Customer Retention, Negotiation, Vehicles, Sales, Team Building, Customer Satisfaction, New Business Development, Account Management, Purchasing, Customer Service, Direct Sales, Leadership, Inventory Management, Selling, Management, Solution Selling, Marketing, Parts, Operations Management, Marketing Strategy, Profit, Training, Pricing, CRM, Salesforce.com, Business Planning, Cold Calling, Process Improvement, Income Statement, Business Strategy, Coaching, Strategic Planning, Key Account Management, Sales Presentations, Competitive Analysis, Product Development, Cross-functional Team..., Forecasting, Business Development, Team Leadership, Product Marketing, Automotive Repair
Education
Dale Carnegie Training
Michigan State University
CoreLogic April 2015 - Present
Carl Zeiss Meditec April 2013 - Present
Leaders in Office Administrative Assistance Greater San Francisco Bay Area 2012 - Present
Solera Holding, Inc. October 2010 - December 2012
Solera, Inc. November 2009 - October 2010
Audatex 2007 - 2009
Xign Corporation 2006 - 2007
Innovative Mortgage Solutios 2003 - 2006
Skills
Outlook, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Salesforce.com, Microsoft Word, Analysis, Visio, Administrative..., Human Resources, Office Management, Software Documentation, Travel Arrangements, Finance, Budgets, Teamwork, Expenses, Internet Explorer, Start-ups, Adobe Acrobat, Event Planning, Office Administration, Interviews, Lotus Notes, Supervisory Skills, Administrative..., Employee Relations, Leadership, Team Building, Training
Education
City College of San Francisco
General Education
City College of San Francisco
Law Office of May Nolan April 2011 - Present
Law Office of Mary Nolan April 2011 - June 2012
Audatex October 1998 - June 2009
ADP Dealer Services October 1998 - April 2006
UPS Supply Chain Solutions June 1997 - July 1998
Skills
Outlook, Training, Software Documentation, Databases, System Administration, Accounts Payable, Call Centers, Quality Assurance, Sales, Invoicing, Customer Service, SDLC
Education
Diablo Valley College
Liberal Arts and Sciences, General Studies and Humanities
Audatex June 2011 - Present
Prommis Solutions 2010 - 2011
Symitar 2004 - 2010
Skills
PMP, SDLC, Software Project..., Agile Methodologies, Visio, Process Improvement, Requirements Analysis, Business Analysis, Requirements Gathering, Quality Assurance, SharePoint, Project Management, PMO, Program Management, Agile Project Management, Software Development, Business Process..., Scrum, MS Project, Analytics, CRM, Integration, Project Portfolio...
Education
San Diego State University-California State University 2006 — 2009
B.S., Business Administration
Santa Fe Station December 2013 - Present
Affinity Gaming, LLC July 2013 - December 2013
Suncoast Hotel and Casino May 2013 - July 2013
Texas Station June 2012 - March 2013
Audatex November 1996 - January 2011
Skills
Bingo, Active Directory, Microsoft SQL Server, SQL, Windows Server, IIS, Technical Support, Servers, Microsoft Office, Management, Customer Service, Customer Oriented, Keno, Communication Skills, High Organizational..., System Administration
Education
Diablo Valley College
Audatex January 2014 - Present
Audatex October 2012 - December 2013
Taco Bell/KFC July 2007 - October 2012
Stefanini TechTeam December 2011 - February 2012
Taco Bell/KFC May 2004 - July 2007
Skills
Customer Service, Time Management, Microsoft Office, Customer Satisfaction, PowerPoint, Microsoft Excel, Leadership, Microsoft Word, Training
Education
ITT Technical Institute 2009 — 2011
Associates Degree, Computer Networking
Eastern Michigan University 2003 — 2007
B.S Degree, African American Studies
Truven Health Analytics September 2008 - Present
Management Business Systems 2003 - Present
Thomson Reuters 2008 - 2012
Audatex 2006 - 2008
Ford Motor Company 1999 - 2006
Skills
Servers, SAN, VMware, Disaster Recovery, VMware ESX, Data Center, Windows Server, Windows, Group Policy, Virtualization, vSphere, Active Directory, NT 4.0, Citrix, VMware Infrastructure, Storage Area Networks, Netbackup, DNS, IIS, Workstations, Integration, BlueCat DNS/DHCP Server, Bluecat Address Manager, System Administration, Clustering, NetApp, P2V, Systems Engineering, Patch Management, Storage, Clariion, High Availability, Citrix Metaframe, Deployment, Replication, RPC, Load Balancing, Brocade, Wintel, Veritas, Architecture, Windows Server 2003, Cisco, VCP, System Deployment, Cisco Technologies, DHCP, Hyper-V
Education
Henry Ford Community College 1985 — 1990
Associate of Science (A.S.), Electrical and Electronics Engineering
University of San Francisco September 2012 - Present
DDTP January 2012 - June 2012
ELCH Partners Inc February 2008 - January 2012
Audatex January 1989 - November 2007
Skills
Data Analysis, Interpretation Of Data, Compilation, Business Analysis, Java, SQL, Microsoft SQL Server, HTML, Oracle Developer 2000, Access, Microsoft Office, Market Research, Automotive Research, Customer Service, MS Office Suite..., Analysis
Education
Lyceum of the Philippines
Bachelor's degree, Political Science and Government
Mission College
Hollander Systems May 2012 - Present
Audatex November 2011 - May 2012
Barnes Ace Hardware August 2005 - November 2011
Skills
Windows XP, Windows 7, Mac OS X, Linux, PCI DSS, HIPAA, GLBA, ISO 27001, COBIT, TCP/IP, SQL, Remedy Ticketing System, Salesforce.com, SOX Compliancy
Education
ITT Technical Institute-Canton 2009 — 2011
BS, Information Security Systems
Washtenaw Community College 2007 — 2009
Associate of Science (AS), Microcomputer Systems Support
AudaExplore January 2007 - Present
Audatex January 2006 - January 2007
ADP January 2001 - December 2005
ADP February 1998 - December 2000
ADP January 1994 - January 1998
Skills
New Business Development, Technology, Strategic Planning, Budget Process, Contract Negotiation, Negotiation, Executive Presentations, Sales Management, Sales, Sales Operations, Salesforce.com, Communication, Public Speaking, Client Development, Product Launch, Key Account Management, Key Account Development, Economics, Project Management, Performance Management, Account Management, Team Building, Marketing, CRM, Management, Sales Process, Solution Selling, Leadership, Sales Presentations, Direct Sales, Business Development, Forecasting, Strategy, Customer Retention, Strategic Partnerships, Competitive Analysis, Cross-functional Team..., Customer Service
Education
Ambassador University 1990 — 1994
Bachelor's degree, Business Administration
Audatex May 1997 - March 2008
Skills
Microsoft Office 2007..., Word, Excel, Powerpoint, Outlook, Access
Education
Eastern Michigan University 1985 — 1988
Bachelor of Science (B.S.), Public Administration
Convergys 2010 - Present
Audatex June 2009 - September 2009
EMD Millipore September 2003 - June 2007
Skills
Customer Service, Collection Development, Accounts Receivable, Accounts Payable, Invoicing
Education
Riverside Community College
Audatex March 2014 - Present
NXP Semiconductors February 2012 - February 2014
Premier Aquatics May 2009 - August 2011
TmT Kereskedelmi Kft. June 2006 - April 2009
Skills
Management, Microsoft Excel
Education
Kecskeméti Főiskola 2015 — 2019
Mechanical Engineering
Corvinus University of Budapest 2006 — 2010
Management Information Systems, General