Experience
Kroger / Fred Meyer   April 2015 - Present
JC Penney   February 2012 - March 2015
JC Penney   October 2008 - January 2012
JC Penney   May 2005 - October 2008
May Company California  June 1997 - April 2005
Sears, Roebuck and Co.   October 1995 - June 1998
The Broadway Department Stores  June 1992 - October 1995

Skills
Merchandising, Retail, Cross-functional Team..., Pricing, Marketing, Management, Marketing Management, Sales, Sourcing, Apparel, Negotiation, Assortment, Profit, Product Development

Education
University of California, Berkeley
Bachelor of Arts (B.A.), Political Economy

University of California, Santa Cruz

Experience
Flapjack Toys / http://shop.flapjacktoys.com/   March 2005 - Present
Four Seasons Design / www.fsdcalifornia.com   August 2013 - December 2013
Funko Inc. / www.funko.com   September 1999 - March 2005
Amanda Gray   June 1996 - August 1999
JC Penney   November 1995 - June 1996
ZAZ (Paiz Corporation Department Store)   October 1992 - September 1993
F.Y J., S. A. (Apparel Manufacturing)   November 1990 - January 1992

Skills
Product Development, Merchandising, Trade Shows, Retail, Marketing, Sales, Purchasing, Global Sourcing, Product Management, Manufacturing, Fashion Design, Creative Direction, Design, Licensing, Graphic Design, Textiles, Apparel, Brand Development, Brand Management, Sales Management, Trend

Education
IFES - Guatemala City, Guatemala   1988 — 1990
Bachelor of Arts (BA), Fashion Design

Universidad Rafael Landívar   1984 — 1988
Bachelor of Science (BS), International Commerce

Experience
CEC Entertainment  October 2014 - Present
United States Steel Corporation  May 2012 - July 2014
United States Steel Corporation  December 2008 - April 2012
Lone Star Technologies (acquired by U. S. Steel)   December 2006 - December 2007
Jefferson Wells  2003 - 2006
Lawrence Technologies, B & C Medical   2001 - 2003
The Profit Recovery Group   1998 - 2001
JC Penney   1988 - 1995

Skills
Internal Controls, Internal Audit, Auditing, Sarbanes-Oxley, COSO, US GAAP, Accounting, Financial Analysis, Risk Assessment, Finance, Enterprise Risk..., GAAP, IFRS, Financial Accounting, Budgets, Management, Cost Accounting, Financial Audits, Risk Management, Business Process..., Process Improvement, Accounts Payable, General Ledger, SOX 404, Accounts Receivable, Managerial Finance, Financial Statements, Sarbanes-Oxley Act

Education
Trinity University
Bachelor of Science, Finance

Experience
McHard & Associates, PLLC   September 2014 - Present
Mississippi Secretary of State  May 2013 - August 2013
SROIIA   January 2012 - March 2013
Commodity Futures Trading Commission  May 2012 - August 2012
Edna McGill for Education Superintendent   March 2011 - August 2011
Southwest Airlines  January 2011 - April 2011
Billy Reid  December 2010 - January 2011
JC Penney   June 2010 - August 2010
GreenBrook Auto Mall   May 2009 - August 2009

Skills
Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Salesforce.com, Non-profits, Team Management, Political Campaigns, Customer Service, Social Media, PowerPoint, Sales, Marketing, Negotiation, Contract Negotiation, Strategic Planning, Marketing Strategy, Data Analysis, Analysis, Entrepreneurship, Social Entrepreneurship, Legal Research, Legal Writing, Regulatory Analysis, Statutory Interpretation, Political Consulting, Financial Services, Financial Regulation, Policy, Finance, Leadership

Education
University of Mississippi   2011 — 2014
Juris Doctor, Business Law

University of Alabama   2007 — 2011
Bachelor of Science, Commerce and Business Administration; Management; Entrepreneurship

Experience
Theater  April 2002 - Present
Gíbaro de Puerto Rico   April 2002 - Present
Programa FUTURO   October 2013 - May 2014
Apple  June 2013 - September 2013
Century College Inc.   March 2011 - March 2013
Plaza las Américas Inc.   November 2009 - March 2011
JC PENNEY   April 2007 - November 2007

Skills
Dance, Singing, Acting, Voice Acting, Folklore, Musical Theatre, Theatre, Stage, Film, Video Production, Voice Over, Drama, Video, Theatrical Production, Short Films, Film Production, Commercials, Video Editing, Plays, Final Cut Pro, Documentaries, Social Networking, Post Production, Performing Arts, Stage Management, Entertainment, Film Editing, Production Managment, Casting, Camera, Photography, Facebook, Lighting, Social Media, Television, Sketch Comedy, Mac, Editing, Choreography, Audio Editing, Camera Operating, Videography, Social Media Marketing, Film Actor, Music, Comedy, Producing, Teaching, Maestro, Independent Film

Education
Universidad del Sagrado Corazón   2005 — 2010
Bachelor's degree, Radio, Television, and Digital Communication

Experience
BMW Group  April 2015 - Present
Delta Lambda Phi Social Fraternity Inc.   April 2011 - Present
Campus Challenge   April 2014 - May 2015
JC Penney   July 2010 - March 2015
Residence Life  October 2013 - October 2014
Associated Students of the University of Arizona  August 2013 - May 2014
Residence Life  May 2013 - May 2014
UA Residence Life  August 2012 - May 2014
Doin' Tickets   June 2009 - June 2010

Skills
Program Development, Critical Thinking, Spanish, PowerPoint, Leadership, Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Customer Service, Event Planning, Time Management, Teamwork, Social Networking, Social Media, Facebook, Team Leadership, Communication, Fundraising, Community Outreach

Education
University of Arizona   2011 — 2015
Psychology, Sociology, Junior

University of Arizona
Psychology

Experience
Sears/JCPenney   December 2010 - Present
Dal-Tile  July 2004 - Present
JC Penney   December 2010 - July 2011
Pine Bluff Waste Water   April 1997 - April 2001

Skills
Customer Service, Facilities Management, Inspection, Leadership

Education
University of Arkansas at Pine Bluff   1994 — 1998
B.S., Industrial Health and Safety

University of Arkansas
Bachelor's of Science, Regulatory Science

Experience
Sonesta Hotels  August 2015 - Present
One Plus Electronics - One Plus IT Consulting   April 2012 - Present
Comcast Cable  May 2014 - July 2015
BDS Marketing  October 2013 - May 2014
BDS Marketing  June 2013 - May 2014
Metro PCS Wireless Inc   March 2011 - April 2012
RadioShack Corporation  October 2008 - March 2011
JC Penney   February 2008 - January 2010

Skills
Entrepreneurship, Sales, Retail Sales, Sales Management, Customer Service, Leadership, Visual Merchandising, Merchandising, Computer Science, Computer Repair, Data Entry, Customer Satisfaction, Retail, Inventory Management, Loss Prevention, Wireless, Bilingual-Spanish, Wireless Services, Superior Computer Skills, Problem Solving, Improvisation, Marketing, Social Media, Social Media Marketing, Team Leadership, Account Management, Management, Sales Operations, Direct Sales, Marketing Strategy, Telecommunications, Customer Retention

Education
Universidad Nacional Autónoma de Honduras   2001 — 2002
Associate's degree, Civil Engineering Technology/Technician

Instituto Tecnico Minas de Oro - Honduras   1999 — 2000
Computer Introduction, Computer Science

Instituto Tecnico Minas De Oro - Honduras   1995 — 2000
Yes, Public Accounting and Administration

Experience
Ryan  January 2015 - Present
Taxaccord   January 2012 - December 2014
InfoPrint Solutions  September 2010 - December 2011
IBM Global Business Services (InfoPrint - client)   2008 - September 2010
IBM Global Business Services (Carlson - Client)   2006 - 2008
Carlson Companies  2004 - 2006
Carlson Marketing Group  1999 - 2004
Carlson Marketing Group  1995 - 1999
Darden  1988 - 1995
JC Penney   1984 - 1988

Skills
ERP, Process Improvement, Business Analysis, Business Process, Project Management, SAP, Change Management, Requirements Analysis, Team Leadership, Financial Reporting, Analysis, VAT, Taxware, Integration, Enterprise Software, Indirect Taxation, OneSource, Thomson Reuters, Abacus, Vertex, Sabrix, value added Tax, SpeedTax, Oracle, Oracle Financial, EBTax, Sales Tax, Use Tax, Sales & Use Tax, Supply Chain, Oracle R12 Financials, Avalara, Oracle E-Business Suite, Management

Education
University of Texas at Tyler   1981 — 1982
BS, Computer Science

Tyler Junior College   1979 — 1981
AA, Arts

Experience
University of Arkansas Cooperative Extension Service  April 2007 - Present
JC Penney   January 2003 - January 2007
University of Arkansas Cooperative Extension Service  May 2006 - August 2006
Central Center for Children   February 2006 - April 2006
University of Arkansas Nursery School   January 2006 - April 2006

Education
University of Arkansas-Fort Smith
Associates Degree, General Education Requirements

University of Arkansas
Masters of Education, Educational Technology

University of Arkansas
Bachelors of Science, Human Development, Family Studies

Experience
Casilio Communications   January 2014 - Present
Shovel The Sidewalk   September 2012 - January 2014
Entercom  September 2007 - September 2012
JC Penney   June 2003 - June 2008
Entercom  August 2007 - May 2008

Skills
Advertising, Marketing, Marketing Strategy, Marketing Research, Business Analysis, Public Relations, Social Media Marketing, Marketing Communications, Social Media, Strategic Planning, Integrated Marketing, Media Planning, Management, Research, Media Relations, B2B, Social Networking, New Business Development, Leadership, Facebook, Online Advertising, Brand Development, Email Marketing, Online Marketing, Radio, Sponsorship, Digital Marketing, Digital Media, Advertising Sales

Education
State University of New York at Buffalo   2004 — 2008
B.A., English, Journalism, Philosophy

Clarence High School   2000 — 2004
High School

Experience
Ghost of Benavides   May 2012 - Present
JC Penney   February 2008 - February 2012
Nordstrom  October 1985 - April 2006

Skills
visual merchandising, Inventory Management, Training, Coaching, Strategic Financial..., Sales Management, Vendor Relationships, Product Development, Supplier Negotiation, Product Assortment..., Product Selection, Assortment Optimization, Hiring Employees, Private Label, Brand Management, JDA, Merchandise Planning, Brand Development, Management, Demand Forecasting, Visual Merchandising, Merchandising, Fashion, Apparel, Retail, Sales, Store Management, Assortment, Inventory Control, Customer Service, Trend Analysis

Education
University of Arizona
English

Experience
Evolution Motorsports  March 2012 - Present
Mesa School District   January 2011 - June 2012
JC Penney   November 2010 - July 2011
Custom Estates Construction   January 2006 - September 2009

Skills
Customer Service, Microsoft Office, Sales, Leadership, Management, Budgets, Team Building, Microsoft Excel, Sales Management, Marketing

Education
University of Phoenix   2004 — 2005
MBA, Business

University of Arizona   1972 — 1976
BS, Microbiology

Bonneville High School   1969 — 1972

Experience
JCPenney  July 2015 - Present
jcpenney  October 2014 - June 2015
jcpenney  February 2014 - October 2014
JCPenney  February 2011 - February 2014
JC Penney   July 2009 - January 2011
JC Penney   June 2007 - February 2009
SoLoBi Ltd   June 2005 - August 2005

Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Microstrategy, Purchase Order..., Assortment Planning, Vendor Relationships, Demand Planning, Merchandising, Inventory Management, Trend Analysis, Marketing, Sales, Advertising, Apparel, Merchandise Planning, Profit, Purchase Orders, Retail, Visual Merchandising, Sales Management, Assortment, Inventory Control

Education
The University of Texas at Dallas   2013 — 2015
Master of Business Administration (MBA), Marketing/Organizational Behavior, 3.85

University of Arizona, Eller College of Management   2003 — 2007
Bachelor of Science, Marketing

Experience
Heartland Payment Systems  March 2008 - Present
Journey Education Marketing  January 2008 - March 2008
Harte-Hanks  March 2005 - January 2008
USF  February 2001 - March 2005
Claimsnet.com  September 2000 - February 2001
JC Penney   September 1997 - August 2000
UT Southwestern  April 1993 - September 1997
Dr Pepper / 7UP  October 1989 - April 1993
Software AG  January 1989 - October 1989
Marathon Oil Company  September 1986 - January 1989

Skills
SSIS, ETL, T-SQL, Data Warehousing, Database Design, Database Administration, WCF, Agile Methodologies, SSRS, SDLC, Microsoft SQL Server, SQL, Data Modeling, TFS, Databases, SharePoint

Education
The University of Texas at Dallas   1985 — 1987
MS, Computer Science

University of Texas at Dallas - Naveen Jindal School of Management   1985 — 1987
MS, Accounting

Experience
JC Penney   February 2010 - Present
JC Penney   2000 - 2010
JC Penney   1984 - 1999
Wilson Farms  1983 - 1984

Skills
CPFR, Assortment, Merchandise Planning, Global Sourcing, Textiles, Profit, Apparel, Forecasting, Fashion, Supply Chain, Sourcing, Sales, Leadership, Strategy, Project Planning, Employee Training, Analysis

Education
State University of New York at Buffalo   1978 — 1981
Business, Business Management

Experience
Firestone  January 2010 - Present
AIR VALET   January 2007 - January 2010
University of Alabama at Birmingham  January 2007 - April 2007
JC Penney   October 2006 - January 2007
BIOMEDICAL LAB   September 2006 - January 2007

Skills
Data Entry, Sales Management, Operations Management, Logistics Management, Sales, Leadership, Management, Retail, Customer Service, Customer Satisfaction, Inventory Management, Purchasing, Inventory Control, Customer Retention, Automotive, Team Building, Sales Operations, Pricing, Team Leadership, Logistics, Profit, Account Management, Sales Process, P&L

Education
University of Alabama at Birmingham   2012 — 2014
Bachelor of Business, Management Information Systems, General, 3.0

University of Alabama at Birmingham   2003 — 2009
Bachelor of Science Degree, Industrial Distribution

Experience
Wal-Mart  July 2012 - Present
Walmart.com  May 2007 - June 2012
Walmart.com  May 2006 - May 2007
Walmart.com  September 2002 - May 2006
Walmart  December 2001 - September 2002
Mc Rae's   2000 - 2001
Dillards  1999 - 2000
UPS  1998 - 1999
JC Penney   1997 - 1998

Skills
Budgets, 3PL, Cross-functional Team..., Customer Service, E-commerce, Forecasting, Inventory Control, Leadership, Logistics, Management, Operations Management, P&L, Profit, Project Management, Project Planning, Retail, Start-ups, Strategic Planning, Strategy, Succession Planning, Supply Chain, Time Management, Warehousing, Inventory Management, P, Sales, Sales Management

Education
University of Alabama   2000 — 2001
BS, Management

Experience
Aon Hewitt  July 2014 - Present
Exploring Medicine and Jameson Teaching and Consulting Services   November 2009 - Present
Northwestern Mutual  May 2012 - October 2013
BILBAO EXHIBITION CENTRE   January 2013 - May 2013
JC Penney   November 2008 - August 2010

Skills
Management, Microsoft Excel, Microsoft Word, PowerPoint, Access, Microsoft Office, Sales, Financial Analysis, Finance, Project Planning, Teamwork, Data Analysis, Event Planning, Leadership

Education
Loyola University Chicago   2010 — 2014
Bachelor of Business Administration, Management and International Business, Spanish

Universidad del País Vasco/Euskal Herriko Unibertsitatea   2013 — 2013

Universidad Rey Juan Carlos   2012 — 2012

Experience
Medical University of South Carolina  October 2007 - Present
JC Penney   October 2006 - October 2007

Skills
Expert User, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft Access, VBScript, Information Technology, Phlebotomy, CPR Certified, Customer Service, Data Entry, PowerPoint, Time Management, Software Documentation

Education
Trident Technical College   2011 — 2014
Associate of Science (AS), Computer Technology/Information Systems Specialist

Experience
The Lodge at Mount Magazine State Park   March 2011 - Present
JC Penney   July 2008 - March 2011
Dillard's Inc.   August 2006 - August 2007

Education
University of Arkansas at Pine Bluff   2001 — 2006
Bachelor's, Business Management

Experience
DRS Technologies, Inc.   April 2014 - Present
DRS Technologies, Inc.   May 2013 - April 2014
DRS Technologies, Inc.   March 2010 - May 2013
DRS Technologies, Inc.   June 2006 - March 2010
DRS Technologies, Inc.   March 2006 - August 2006
Microsoft  September 2005 - March 2006
JC Penney   May 2005 - January 2006
Unifocus  September 2001 - December 2004
Planetsites   November 1998 - September 2001
Sony Electronics  March 1995 - November 1998

Skills
IT Service Management, Service Management, Service Delivery, Service Desk, Continuous Improvement, Service Operations, ITIL Certified, ITIL Implementation, ISO 20000, Active DoD Secret..., IT Security Operations, IT Sales, IT Outsourcing, IT Audit, Cloud Computing, Private Cloud, Virtual PC, Vendor Management, Supplier Negotiation, Business Alignment, Lync Server 2010, Microsoft Exchange, data stor, Storage Area Networks, Storage Consolidation, Account Management, Sales Engineering, Pre/Post Sales Engineers, IT Infrastructure..., IT Infrastructure Design, IT Infrastructure..., Microsoft Technologies, Servers, Troubleshooting, IT Operations, ITIL, CISSP, Disaster Recovery, Active Directory, VMware, SharePoint, System Center, Virtualization, WAN, Networking, Information Security, Data Center, IT Management, Computer Security, Enterprise Software

Education
Valparaiso University   2015 — 2017
Master of Science, Cyber Security

University of Arizona   1979 — 1984
Bachelor of Arts, Radio and Television / General Business, 3.2

Experience
NTS - National Technical Systems  April 2015 - Present
NTS - National Technical Systems  March 2014 - April 2015
Wyle  January 2012 - February 2014
DirecTV  July 2009 - August 2011
Target  November 2008 - December 2008
JC Penney   June 2004 - October 2008
UAH  May 2002 - May 2004

Education
University of Alabama in Huntsville   2001 — 2006
BS, Physics

Experience
The Silvera Firm   March 2014 - Present
Flowers Davis Law Firm PLLC   March 2012 - November 2013
Tyler Candy Company   October 2011 - March 2012
EOG Resources  August 2011 - September 2011
Kent Good Anderson Bush Law Firm   January 2011 - April 2011
Flowers Davis   May 2010 - January 2011
JC Penney   June 2009 - July 2010
Sharon Shriners   September 2007 - January 2009

Skills
Telephone Skills, Time Management, Microsoft Word, Microsoft Office, Customer Service, Accounts Payable, Invoicing, Sales, Accounts Receivable, Data Entry, Outlook, Accounting, Administrative..., Filing, Management, Microsoft Excel

Education
Tyler Junior College   2009 — 2010
Associate, Paralegal

Bossier Parish Community College   2004 — 2006
Associate, Business Administration

Experience
THE BROADWAY GROUP   September 2015 - Present
Education Corporation of America  August 2012 - June 2015
Keystone Foods  March 2012 - August 2012
Jan's Hallmark  November 2009 - February 2012
JC Penney   February 2009 - July 2009

Skills
Accounting, Customer Service, Invoicing, Financial Analysis, Process Improvement, Access, Cost Accounting, Microsoft Excel, Accounts Receivable, Microsoft Office, Budgets, Financial Reporting, Account Reconciliation, Payroll, Microsoft Word

Education
University of Alabama in Huntsville   2009 — 2012
Bachelor's degree, Accounting

University of Alabama in Huntsville   2009 — 2012
Bachelor's degree, Accounting

Experience
Hibbett Sporting Goods  January 2014 - Present
Z Gallerie  June 2013 - January 2014
J.C Penney  June 2010 - December 2011
Z Gallerie  January 2010 - June 2010
Maridan Corporation - Maximum Sports Magazine   October 2009 - April 2010
Lipstick Magazine   January 2008 - November 2009
The Birmingham News  October 1999 - January 2008

Skills
Social Media Marketing, Advertising, Social Media, Sales, Marketing, Public Relations, Customer Service, Marketing Communications, Event Planning, Press Releases, Sales Management, Event Management, Trade Shows, Marketing Strategy, New Business Development, Fundraising, Online Advertising, Social Networking, Facebook, Email Marketing, Media Relations, Direct Marketing, Newsletters, Online Marketing, Copywriting, Digital Marketing, Publicity, Integrated Marketing

Education
University of Alabama at Birmingham   1983 — 1984
None, Dental

Experience
Valu Home Centers  July 2014 - Present
JC Penney   January 2012 - July 2014
JCPenney  October 2006 - January 2012

Education
Buffalo State College   2007 — 2012
Bachelor's degree, Industrial Engineering

Experience
jcpenney  May 2013 - Present
JCPenney  April 2012 - May 2013
JCPenney  December 2010 - April 2012
JCPenney  November 2008 - December 2010
JC Penney   March 2008 - November 2008
JC Penney   November 2007 - March 2008
Sears Holding  October 2006 - October 2007
Sears  February 2005 - September 2006
Kmart  September 2003 - February 2004

Skills
Merchandising, Inventory Management, CPFR, Retail, Assortment, Inventory Control, E-commerce, Sales, Planograms, Coaching, Microsoft Excel, Customer Service, Inventory Analysis, Demand Forecasting, Multi-channel Retail, Merchandise Planning, Purchasing, Open to Buy Management, Strategic Planning, Apparel, Management, Demand Planning, Forecasting, Profit, Microsoft Office, Negotiation, Cross-functional Team..., Fashion, Supply Chain, Pricing, Trend Analysis, Visual Merchandising, Store Management, Analysis, Marketing, JDA, Global Sourcing, P&L Management, Trend, P&L, Store Operations, Budgets, Loss Prevention, Driving Results, Retail Buying, Asset Allocation, Wholesale, Retail Category..., Footwear, Tactical Planning

Education
Universidad 'Santa María'   1997 — 2001
Industrial Engineer

Universidad Metropolitana (VE)   1993 — 1997

Experience
Sunbelt Human Advancement Resources   November 2009 - Present
Brown Mackie College  2011 - 2013
JC Penney   July 2001 - October 2011
Anmed Health  March 1989 - May 2009

Skills
Social Services, Nonprofits, Customer Service, Customer Oriented, Collections, Medical Billing, Poetry, Team Building

Education
Brown Mackie College-Greenville   2011 — 2013
Associate's degree, Business Administration and Management, General

Tri-County Technical College   1996 — 1996
Certificate, Medical Business Program

Experience
Delta Delta Delta  March 2015 - Present
ALSAC/St. Jude Children's Research Hospital   November 2012 - February 2015
Juvenile Diabetes Research Foundation  April 2011 - November 2012
Susan G. Komen for the Cure  July 2003 - June 2011
JCPenney  June 2000 - July 2003
JCPenney Company, Inc  December 1995 - June 2000
JC Penney   January 1991 - December 1995

Skills
Program Management, Leadership, Fundraising, Strategy, Event Management, Management, Volunteer Management, Cross-functional Team..., Program Development, Sports Marketing, Teamwork, Marketing, Non-profits, Budgets, Advertising, Creative Direction, Strategic Planning, Organizational..., Nonprofits, Public Speaking, Coaching, Marketing Communications

Education
Tulane University   1983 — 1987
BA

Experience
Cornell University Cooperative Extension Livingston County   April 2012 - Present
JC Penney   November 2011 - Present
Sharon Audino Nutrition Consultant   January 2004 - Present
Genesee County Office for the Aging   May 2002 - December 2011
VNS of Rochester and Monroe County   March 1998 - May 2002

Education
Buffalo State College   1972 — 1976
BS, clinical dietetics

Holy angels academy

Experience
180s Wearable Technology   September 2013 - Present
Tuesday Morning  September 2012 - September 2013
JCPenney  October 2011 - September 2012
JC Penney Corporation  October 2011 - September 2012
JC Penney   December 2010 - October 2011
JCPenney  December 2010 - October 2011
JC Penney   November 2008 - November 2010
JCPenney  June 2005 - November 2008
Sabre Airline Solutions  June 2004 - June 2005
Homemade Gourmet, Inc.   June 2002 - June 2004

Skills
E-commerce, CRM, SEO, Marketing Strategy, Advertising, Marketing, Web Marketing, P&L Management, Leadership, Creative Direction, Product Launch, Business Strategy, Internet, Sales, Training, Customer Engagement, Vendor Management, Retail, Loyalty Programs, Marketing Communications, Forecasting, Market Planning, Brand Loyalty, Operational Excellence, Internet business..., Offshore Management, BPO, Internet marketing, Positioning, Operational Efficiency, customer psychometrics, internet operations, Operational Streamlining, Demographic Analysis, Operational Strategy, Customer Loyalty, Vendor Relations, Offshoring, search engine..., branding, Value Proposition, brand positioning, Increasing Revenue, Streamlining Operations, market share growth, CRM analysis, Product Launching, Customer Relationship..., Online Marketing, Online Advertising

Education
The University of Texas at San Antonio
BA

The University of Texas at San Antonio

Experience
JC Penney   December 2005 - Present
Burlington Coat Factory  September 2003 - December 2005
Montgomery Ward  April 1983 - February 1991
Adam, Meldrum & Anderson   March 1981 - April 1983

Education
University at Buffalo   1976 — 1979

Experience
JCPenney  April 2015 - Present
JC Penney   December 2008 - April 2015
JC Penney   April 2006 - December 2008
JB Hunt  November 2003 - March 2006

Skills
Contract Negotiation, Customer Service, Forecasting, Inventory Management, Leadership, Management, Procurement

Education
University of Arkansas   1999 — 2003
Bachelor of Science, Marketing Management

Experience
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas   July 2012 - Present
JC Penney   September 2009 - July 2012
AT&T Mobility  November 2008 - September 2009
PepsiCo  January 2008 - November 2008
Siemens UGS PLM Software  2001 - 2007
EDS Group  2002 - 2004

Skills
SDLC, Quality Assurance, Quality Center, Test Management, Test Planning, Software Quality..., Regression Testing, Unix, VBScript, Requirements Analysis, SQL, ClearQuest, Business Intelligence, Testing, Business Analysis, Agile Methodologies, Process Improvement, QTP, User Acceptance Testing, Oracle, SharePoint, Test Automation, Test Cases

Education
Universitatea „Politehnica” din București   1989 — 1994
MS, Electrical and Electronics Engineering

Experience
Carmel Clay Public Library  September 2006 - May 2009
Noblesville Public Schools   October 2007 - May 2008
Tulsa Public Schools  2004 - 2006
JC Penney   May 2005 - November 2005

Education
University of Central Oklahoma   2002 — 2006
Bachelor of the Arts, History, Geography, German

Tulsa Community College   2002 — 2005
N/A, N/A

Experience
Black Knight Financial Services Data & Analytics  October 2011 - Present
Bank of America  March 2006 - January 2012
Nexstar Financial Corporation  2000 - 2006
Bank of America  1997 - 2000
JC Penney   1991 - 1997

Skills
Integration, Loans, BPO, Process Improvement, Business Analysis, Mortgage Lending, Vendor Management, Project Management, Loan Origination, SDLC, Requirements Analysis, Management, Analysis, PMO, Six Sigma, Project Portfolio..., CRM, Leadership, Financial Services, Banking, Risk Management, Business Process..., Business Requirements, Mortgage Banking, Relationship Management, Product Development, Mortgage Servicing, Loss Mitigation

Education
Webster University   2004 — 2007
MBA, Business Administration

Truman State University   1986 — 1990
BA, Psychology

Experience
Verizon Wireless/Alltel Divested Trust Markets   December 2008 - Present
Alltel  October 2007 - December 2008
Alltel  March 2006 - October 2007
Swimwear Anywhere  January 2005 - February 2006
Dillard's Department Stores  February 1996 - November 2004
JC Penney   May 1982 - October 1995

Education
University of Arkansas at Little Rock
BA, Business

Experience
JCPenney  July 2012 - Present
JC Penney   July 2006 - June 2012
JB Hunt Transport Services, Inc.   2000 - 2006

Skills
Logistics, Contract Negotiation, Transportation, Supply Chain, Transportation..., Truckload, Operations Management, Shipping, Freight, Supply Chain Operations, LTL, Trucking, Warehouse Management, Supply Chain Management, 3PL, Process Improvement, Supply Chain..., Management, Negotiation, Logistics Management, Reverse Logistics, Income Statement, Sales Operations, Warehousing, Inventory Control, Six Sigma, Strategic Sourcing, Sourcing, Cross-functional Team..., Contract Management, Key Performance..., Pricing, Analysis, Demand Planning, Inventory Management, Purchasing

Education
University of Arkansas   1996 — 2000
Bachelors of Science in Business Administration, Logistics

Experience
Southern Methodist University  June 2014 - Present
Southern Methodist University  May 2008 - May 2014
JC Penney   1988 - 2008

Skills
Talent Management, HRIS, Troubleshooting, Employee Training, Recruiting, PeopleSoft, Training, Software Documentation, Human Resources, Microsoft Office, User Acceptance Testing, Testing, Personnel Management, Applicant Tracking..., Change Management, Organizational..., College Recruiting, Access, Project Management, Leadership, Succession Planning, Employee Benefits, SDLC, Benefits Administration, Employee Relations, Onboarding

Education
The University of Texas at El Paso
BBA, Computer Information Systems

Experience
H&R Block  January 2006 - Present
hr Block Tax Company   January 2007 - January 2011
Private k-8 School Forest Grove   August 1994 - June 2000
JC Penney   July 1974 - July 1989

Skills
General Ledger, Income Tax, Customer Service, Microsoft Word, Tax Preparation, Tax Returns, Bookkeeping, QuickBooks, Tax Law

Education
University of Arizona   1989 — 1992
Bachelor of Arts (B.A.), Elementary Education and Teaching

University of Colorado Boulder   1969 — 1973
Elementary Education and Teaching, Math

Experience
William E. Wood and Associates  July 2011 - Present
William E. Wood and Associates  March 2006 - Present
Willilam E. Wood & Associates   2006 - Present
American Eagle Outfitters  March 2000 - May 2005
JC Penney   September 1995 - April 2000

Skills
First Time Home Buyers, Sellers, Sales, Real Estate, Relocation, Single Family Homes

Education
Tidewater Community College   1999 — 2005
AAS, Interior Design

Experience
Dollar General  July 2009 - June 2015
JCPenney  November 2005 - January 2009
JCPenney  March 2002 - November 2005
JC Penney   August 2000 - March 2002
JC Penney   August 1991 - August 2000
JC Penney   May 1986 - August 1991
JC Penney   April 1984 - April 1986

Education
Truman State University   1979 — 1981
Recreation

Muscatine Community College

Experience
Currently seeking new opportuinites   May 2014 - Present
M&W Distrubution Services, INC   May 2013 - May 2014
JC Penney   September 2011 - May 2013
SIMOS Insourcing Solutions  July 2010 - September 2011
T-Moblie   1998 - 2010
Area Plumbing and Electric   1994 - 1998
Piggly Wiggly  1981 - 1986

Skills
Leadership, Inventory Control, Warehouse Management, Lean Thinking, Critical Thinking, Process Improvement, Warehousing, Inventory Management, Distribution Center..., Supply Chain Management, Customer Service, Supply Chain Operations, Time Management, Training, Procurement, Forecasting, Supply Chain, Management, Sales, Shipping, Logistics Management, Process Scheduler, Logistics, Supply Chain..., Purchasing, Operations Management, Project Management, Teamwork, Continuous Improvement, Hiring, Coaching, Demand Planning, Transportation, Customer Satisfaction, Six Sigma, 5S, Transportation..., Production Planning

Education
University Of Phoenix   2007 — 2009
Associates, Business Management

University of Alabama in Huntsville   2007 — 2007
Certificate, Lean Enterprise

West Ga. Technical College   1999 — 2001
Certificate, AutoCad

Experience
Coca-Cola Enterprises  October 2007 - Present
Coca-Cola Enterprises  July 2007 - October 2007
JC Penney   August 2006 - November 2006
Foncodes   July 1992 - July 2002

Education
Universidad del Pacífico (PE)   1996 — 1998
Assoc., Financial Administration

Experience
Alabama Public Library Service  July 2010 - Present
JC Penney   October 2001 - January 2012
University of North Alabama  August 1993 - July 2010

Skills
Research, Teaching, Microsoft Office, Administration, PowerPoint, Access, Writing, Word, Customer Service, Excel, Budgeting, Supervisory Skills, Facebook, Public Speaking, Databases, Customer Relations, Windows, Strategic Planning, Outlook, Public Relations, Problem Solving, Microsoft Word, Microsoft Excel

Education
University of North Alabama   2007 — 2009
MBA, Information Systems

University of Alabama   1996 — 1999
MLIS, Library Science

University of North Alabama   1981 — 1986
BS, Management, Political Science

Experience
Target  August 2009 - Present
Compass group Chartwells K-12  August 2007 - May 2009
Southern Illinois University  August 2005 - December 2007
Subway  April 2005 - July 2005
Gap Inc.  October 2004 - January 2005
JC Penney   October 2002 - October 2004
Earthwise Nutrition Centers   May 1999 - August 2002

Education
University of Arkansas   2004 — 2009
BA, Sociology

Experience
JC Penney   August 2011 - Present
MassMutual Financial Group  June 2008 - December 2009
MassMutual Financial Group  January 2004 - May 2008
MassMutual Financial Group  July 1998 - December 2003
MassMutual Financial Group  January 1992 - June 1998
MassMutual Financial Group  September 1980 - December 1991

Skills
Roth IRA, Excel, Testing, Word, Test Planning, Test Management, Insurance, Customer Relations, Quality Center, Customer Service, Quality Assurance, Management, Microsoft Excel, Cross-functional Team..., Agile Methodologies, Business Requirements, Project Planning, Business Analysis

Education
Thomas College
AS, Executive Secretarial

Western New England University
BS, Business Adminstration

Experience
Tucson Medical Center  February 1999 - Present
Capin Mercantile   1994 - 1998
JC Penney   1980 - 1992

Skills
Healthcare, Healthcare Management, Program Development, Hospitals, Non-profits, Fundraising, Public Speaking, Event Planning, Staff Development, Teaching, Data Entry, Policy, Nonprofits, Social Services

Education
Univeristy of Arizona   1975 — 1978
BA, Art History

University of Arizona
Bachelor of Arts (B.A.), Art History

Experience
Independent Insurance Group, Inc.   June 2010 - Present
The Hartford  January 2005 - February 2007
Assurant Employee Benefits  February 2001 - June 2005
JC Penney   January 2000 - January 2001
SUNTECH TELECOM   January 2000 - January 2000

Skills
Insurance, Customer Service, Operations Management, Training, Microsoft Excel, Sales, Process Improvement, Leadership, Coaching, Microsoft Word, Team Building

Education
International Studies

Tulsa Community College

Tulsa Community College
Associate in Science degree, or possibly Accounting

Experience
CGC  2010 - 2011
American Red Cross  1999 - 2005
Franklin Security Systems   November 1997 - March 2004
JC Penney   August 1998 - May 1999
US Army  September 1974 - October 1998
US Army  September 1974 - October 1998

Education
Virginia Wesleyan College   2007 — 2010
BA, Communications

Tidewater Community College   2005 — 2007
Graphic Design

University of South Carolina-Columbia   1990 — 1993
AA, General Studies

Experience
Walmart  July 2014 - Present
AT&T Mobility  September 2013 - July 2014
Allied Wireless Communications Corp.  October 2011 - September 2013
JC Penney   November 2009 - October 2011
Verizon Wireless/Alltel Divested Trust Markets   January 2009 - November 2009
Alltel Wireless  October 2007 - December 2008
Alltel  February 2006 - October 2007
Swimwear Anywhere  November 2004 - December 2005
Dillards  August 1999 - November 2004
Dillards  March 1997 - August 1999

Skills
Merchandising, Retail, Forecasting, Management, Sales, Leadership, Budgets, Training, Marketing, Product Marketing, Strategic Planning, Sales Operations, Apparel, Customer Service, Negotiation, Product Development, Team Building, Strategy, Sourcing

Education
University of Arkansas at Little Rock   1984 — 1988
BA

Experience
Nordstrom  August 2014 - Present
Macys  June 2013 - July 2014
JC PENNEY   May 2011 - June 2013
JC Penney   March 2003 - May 2011
JC Penney   May 1999 - March 2003

Skills
Big Box, Store Management, Visual Merchandising, Associate Development, Store Operations, Loss Prevention, Assortment, Shrinkage, Merchandise Planning, Driving Results, Merchandising, New Store Openings, Retail, Leadership, Profit, Sales, Recruiting

Education
University of Puerto Rico   1985 — 1990
Bachelor of Business Administration (B.B.A.), Marketing

Experience
Oncor  2012 - Present
The Acumen Foundation   January 2011 - Present
JC Penney   May 2013 - August 2013
VHA  2011 - 2012
The Acumen Foundation   2004 - 2012
Trinary Computers   2002 - 2012
Logik Training   January 2005 - January 2011
Adventos  2010 - 2011
Vivantech  2009 - 2011

Skills
Strategic Planning, Software Development, New Business Development, Start-ups, Project Management, Sales Management, Business Development, Business Strategy, Marketing Strategy, Team Building, Product Development, JavaScript, Java, HTML, SQL, Microsoft SQL Server, Web Development, Marketing, Product Management, Sales

Education
UC Berkeley   1987 — 1991
Bachelors of Science, Chemical Engineering and Materials Science Engineering

Experience
U.S. Department of Labor   June 2014 - Present
U.S. Bank   February 2013 - July 2013
U.S. Bank   November 2011 - March 2012
Bank of America  July 2011 - October 2011
Wells Fargo  April 2009 - July 2010
JC Penney   September 2008 - March 2009
Kaiser Permanente  June 2008 - September 2008
California Program of Opportunity and Equity   September 2007 - May 2008
Chicana/Latina Student Development   September 2007 - December 2007
Center for Latino Policy Research   September 2007 - December 2007

Skills
Experience in..., Research, Customer Service, Public Policy

Education
University of California, Berkeley   2004 — 2008
BA, American Studies

University of San Francisco

Experience
Mobile Manor   January 1985 - Present
H & R Block  January 2000 - April 2001
H&R Block  January 1990 - April 1992
Daniel Construction   January 1977 - September 1977
Teledyne  September 1975 - May 1976
Trevecca Nazarene University  April 1973 - September 1975
JC Penney   June 1972 - January 1973

Skills
Real Estate, Residential Homes, Investment Properties, Apartments, Rental Management, Rentals, Tax Preparation, Real Estate Transactions, Bookkeeping, Tenant, HUD, Selling

Education
Trevecca Nazarene University   1970 — 1975
BS, Executive Secretarial

University of Tennessee in Nashville, TN   1973 — 1974
I went to Evening classes to help me finish my BS Degree at TNC, Business and English

University of Alabama in Huntsville   1971 — 1971
I went a quarter to continue getting my BS degree which I got at Trevecca Nazarene College, Executive Assistant/Executive Secretary

Experience
JC Penney   November 2011 - Present
Peppermill Resort Spa Casino  June 2011 - Present
Pilot Travel Centers  May 2008 - August 2011

Skills
Team Leadership, Organizing, Fast Learner

Education
Truckee Meadows Community College   2010 — 2013
Associates of Applied Sciences, Business and Hospitality

Fernley High School   2006 — 2010
Diploma, Geneal Education

Experience
Rent-A-Center  September 2012 - Present
JC Penney   September 2008 - August 2012
JCPenney  December 2000 - September 2008

Skills
Assortment, Forecasting, Human Resources, Inventory Management, Merchandising, Visual Merchandising, Store Management, Retail, Project Planning, Merchandise Planning, Apparel, Inventory Control

Education
The University of Texas at El Paso
Bachelor of Business Administration (BBA), Marketing

Experience
JC Penney   2010 - 2012
Janlee Jump and More   May 2010 - November 2011

Education
Universidad de Puerto Rico   2009 — 2013

Experience
BD  September 2013 - Present
JC Penney   June 2011 - August 2013
Oronas fashion   August 2008 - April 2011
walt disney world  January 2008 - June 2008

Skills
Conimiento basico en..., Trabajo en equipo, Iniciativa, Buenas prácticas de..., Cumplimiento de GMP/ISO

Education
Universidad del Turabo   2008 — 2012
Barchillerato en biologia

Universidad de Puerto Rico Recinto de Humacao   2000 — 2003
Asistente de terapia ocupacional

Experience
Residence Inn  April 2012 - Present
Aetna Specialty Pharmacy  April 2006 - May 2010
JC Penney   October 2005 - March 2006

Skills
Physical Inventory, Inventory, Shipping and receiving, Computer skills oracle,..., Data Entry, Pharmacy Technicians, Packers

Education
University of Puerto Rico   1997 — 2003
Bachelor degree in Business Administration, Concentration in Human Resources

Experience
JC Penney   December 2006 - Present
jcpenney  December 2006 - Present

Education
State University of New York at Albany

Experience
JC Penney   April 2008 - Present

Education
University of Arkansas
Bachelor of Science (BS), Public Administration