Jiffy Lube International
Jiffy Lube is an American brand of automotive oil change specialty shops founded in Utah, United States, in 1971. It has been a subsidiary of Royal Dutch Shell since 2002, and is headquartered in Houston, Texas. Customer service: 1 (800) 344-6933 Headquarters: Houston, TX Parent organization: Pennzoil (1991–) Founded: 1971 Number of locations: over 2,200 (2008) Founders: W James Hindman, Edwin H. Washburn
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Jiffy Lube International Employees
Gravette School District December 2014 - Present
Looking 2014 - Present
Western PA Geothermal Heating & Cooling July 2010 - April 2014
Montgomery Truss & Panel October 2004 - October 2008
Jiffy Lube International March 2003 - July 2004
Marriott International 2000 - 2002
Skills
Team Building, Motivation, Customer Service, Positive Team Player, Small Business, Customer Satisfaction, Geothermal, Leadership, Troubleshooting, Time Management, Maintenance, Refrigeration, Air Conditioning, HVAC Controls, Supervisory Skills, Heating, HVAC, Inventory Management, Team Leadership, Training, Equipment Repair, Energy Conservation, Preventive Maintenance, Electrical..., Plumbing, Power Tools, Equipment Maintenance, Assembling, Quality Control, Automobile
Education
New Castle School of Trades 2008 — 2010
Associate in Specialized Technology, HVAC/R
Lakeview High School 1995 — 1999
High School Diploma, General Studies
United States Department of Defense November 2014 - Present
United States Department of Defense February 2009 - Present
Jiffy Lube International July 2007 - February 2009
US Navy October 2006 - July 2007
US Navy October 2002 - October 2006
US Navy October 1999 - October 2002
US Navy October 1997 - October 1999
US Navy November 1994 - October 1997
US Navy September 1994 - November 1994
US Navy August 1994 - September 1994
Skills
Policy, Team Building, Security Clearance, Human Resources, Management, Training, Customer Service, Onboarding, Leadership, Process Scheduler, Employee Benefits, Employee Relations, Talent Acquisition, Talent Management, Time Management, Strategic Planning, Events Coordination, Outstanding..., Handle Confidential..., Business Administration, Diversity Training, Operations Management, Equality & Diversity, Cultural Diversity, Safety, Accurate Record Keeping, Supervisory Skills, Interviews, Office Administration
Education
Columbia College 2013 — 2016
Bachelor of Science (BS), Human Resources Management, Current GPA 3.21
Columbia College 2013 — 2016
Bachelor of Science (BS), Business Administration and Management, General, Current GPA 3.21
Columbia College 2014 — 2015
Associate of Science (A.S.), Business Administration and Management, General
Columbia College 2013 — 2014
Associate's degree, General Studies
Brigham Young University July 2014 - Present
Jiffy Lube International September 2012 - July 2013
Skills
Microsoft Excel, Graphic Design, T-shirt Graphics, Business Strategy, Pop Art, Cover Art, Small Business, Facebook Marketing, Facebook Fan Page..., Networking, Music, Microsoft Office, Creative Writing
Education
Brigham Young University 2012 — 2015
Bachelor's degree, Fine and Studio Arts, Senior
Brigham Young University - Idaho 2010 — 2012
Associate of Applied Science, Fine and Studio Arts
US Army November 1992 - Present
Meineke Car Care Centers, Inc. March 2000 - September 2003
Jiffy Lube International July 1996 - September 1999
Skills
Automotive, Automotive Repair, Continuous Improvement, Parts, Vehicles, Mechanics, Vehicle Maintenance, Maintenance & Repair, Preventive Maintenance, Diesel Engine, Heavy Equipment, Welding, MIG welding, Pneumatics, Equipment Maintenance, MIG Welding, Military Experience, DoD, Military, Security Clearance, Military Operations, Operational Planning, Army, Military Logistics
Education
Grantham University 2012 — 2015
Bachelor's Degree, Business Administration and Management, General
New England Institute of Technology 1999 — 2002
Associate's degree, Automotive Engineering Technology/Technician
CENTURY 21® January 2014 - Present
Comcast June 2014 - November 2014
Cartridge World October 2005 - June 2014
Jiffy Lube International 2002 - 2004
Skills
Direct Sales, Program Management, Inventory Management, Printers, Customer Service, Retail, Real Estate, Real Estate Transactions, Commercial Real Estate, Real Estate Economics, Corporate Real Estate, Team Building, B2B, Marketing Strategy, Negotiation, Sales, New Business Development, Sales Management, Account Management, Marketing, Purchasing
Education
Triton College 2008 — 2010
Associate of Science (A.S.), Criminal Justice/Police Science
Accelerated Development, Inc. January 2008 - Present
Moran Industries, Inc. July 1999 - December 2007
safelite autoglass June 1993 - July 1999
The Globe Group 1993 - 1999
VVP America / Binswanger Glass June 1989 - July 1993
Jiffy Lube International March 1980 - June 1989
Skills
Franchising, Strategic Planning, Franchise Consulting, Coaching, Start-ups, Team Building, Entrepreneurship, Sales, New Business Development, Sales Management, Training, Marketing, Business Development, Mergers & Acquisitions, Business Planning, Small Business, Mergers, Sales Operations, Franchise Sales, Selling, Lead Generation, Contract Negotiation, Strategy, Marketing Strategy, Management Consulting, Account Management, Operations Management, Negotiation, Business Strategy, Executive Management, Leadership Development, Budgets, P&L Management, Strategic Partnerships, Income Statement, Sales Process, Profit, Retail, Recruiting, Market Planning, Competitive Analysis, B2B, Finance, Direct Marketing, Customer Satisfaction, Social Media Marketing, Leadership, Business Coaching, Hiring, Business
Education
State University of New York College at Cortland 1976 — 1980
Wilbur H Lynch high school 1971 — 1975
hs diploma, general
Nike January 2015 - Present
PRO Unlimited July 2014 - January 2015
Oregon State University September 2009 - December 2013
Jiffy Lube International January 2003 - December 2012
Corvallis Knights Baseball January 2011 - August 2012
Sunset Athletic Club May 2008 - September 2011
Skills
Social Media, Social Networking, Volunteering, Media Relations, Social Media Marketing, Event Planning, Coordinating Events, Organizational Design, Twitter, Netitor, GameTracker, Press Releases, Marketing, Facebook, Time Management, Leadership, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word
Education
Oregon State University 2009 — 2014
Bachelor of Business Administration (BBA), Marketing
Westview High School 2006 — 2009
High School Diploma, Business
Resources Global Professionals 2006 - 2015
Stanford University May 2005 - December 2005
Fatburger October 2002 - March 2005
El Pollo Loco May 1998 - September 2002
IHOP September 1993 - May 1998
Jiffy Lube International May 1985 - September 1993
Skills
Organizational..., Change Management, Team Building, Process Improvement, Leadership Development, Strategic Planning, Employee Engagement, Management Consulting, Succession Planning, Program Management, Performance Management, Business Process..., ERP, Six Sigma, Operations Management, SAP, Organizational Design, Conflict Resolution, Coaching, Organizational..., Executive Coaching, Workforce Planning, Performance Improvement, Program Development, Culture Change, PeopleSoft, Talent Management, Project Planning, SuccessFactors, MS Project, Franchising, Employee Relations, HRIS, Mentoring, Process Engineering, Instructional Design, Change, Kronos, Visio, Management Development, Staff Development, Human Capital Management, HR Strategy, Organizational Change, Problem Solving, Change Leadership, Project Implementation, Strategy Development, Talent Development, Restaurant Management
Education
University of California, Irvine - The Paul Merage School of Business 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration, Management and Organizational Development
American University
Bachelor's of Arts, Economics
Jiffy Lube International March 2015 - Present
Fry's Electronics November 2014 - January 2015
Walmart July 2014 - September 2014
Papa Murphy's September 2013 - July 2014
RND sign and design September 2012 - September 2013
Skills
Customer Service, Microsoft Office, Retail, Microsoft Word, Sales, PowerPoint, Inventory Management, Time Management, Teamwork
Education
Green River Community College 2011 — 2022
Computer Science
Secfor International December 2014 - Present
Security Industry Specialists, Inc. Apple Stores (San Diego District) February 2013 - Present
jcpenney 2012 - 2013
SUPERVALU 2007 - 2012
Shell 2003 - 2007
Jiffy Lube International 2001 - 2003
Oil Max 1999 - 2001
Malibu Grad Prix/ Fountasia 1995 - 1999
Skills
Loss Prevention, Fraud Detection, Undercover, Physical Security, Security Training, Surveillance, Corporate Security, CCTV, Alarm Systems, Security, Quality Auditing, Security Audits, Security Operations, Data Entry, Data Mining, Internal Investigations, Investigative Reporting, Witness Statements, Live Meeting, Employee Mentoring, Management, Supply Ordering, Parts Ordering, Conducting Interviews, Employee Training, Customer Service, Customer Satisfaction, Automotive, Fraud Investigations, Power to Arrest, Asset Protection, Interviews, Surveillance Detection, Fugitive Recovery
Education
BailSpeak (Fugitive Recovery Agent) 2014 — 2014
Certification, Fugitive Recovery
University of Phoenix
Criminal Justice
JACO Environmental / Appliance Distribution October 2014 - Present
Homejoy August 2014 - October 2014
Jiffy Lube International March 2014 - August 2014
Harbor Freight Tools August 2013 - December 2013
Monte Cristo Ballroom June 2012 - September 2012
Independent house December 2011 - March 2012
Kmart Corporation June 2011 - December 2011
N/A October 2007 - June 2011
Skills
Organizer, Patient, Social, Creative Direction, Team Leadership, Creative Writing, Adobe Design Programs, Musical Theatre, Multi-line Phone, Editing, Photoshop, InDesign, Telephone Skills, Facebook, Microsoft Word, Graphic Design, Cashiering, Friendly Personality, Critical Thinking, Cash Register, PowerPoint, Customer Service, Customer Satisfaction, Always Punctual, Teamwork, Data Entry, Time Management, Administrative Work, Microsoft Excel, Microsoft Office, Management, Public Speaking, Retail
Education
Cortiva Institute-Seattle 2014 — 2015
Massage Therapy/Therapeutic Massage
Penn Foster 2014 — 2014
Event Planning, Wedding Planner
Cascade High School 2008 — 2012
High school diploma, Drama and Dramatics/Theatre Arts, General
Mayfield Toyota December 2014 - Present
Ron Hodgson Chevrolet Buick GMC February 2013 - November 2013
Gateway maintenance April 2013 - September 2013
Ford Motor Company January 2013 - April 2013
Jiffy Lube International November 2011 - January 2013
Skills
Automotive, Vehicles, Parts, Automobile, Mechanics, Maintenance & Repair, Tires, Maintenance, Brake, Customer Satisfaction
Education
MacEwan University 2013 — 2017
Bachelor of Commerce (BCom), International Business
Bellerose composite highschool
Jiffy Lube International August 2013 - October 2014
Skills
Microsoft Office
Education
Lake Washington Technical College 2013 — 2015
Associate's Degree, Welding Technology/Welder
Jiffy Lube International May 2014 - Present
spuds mowing May 2009 - Present
earthly creations May 2012 - August 2013
Skills
Automotive, Landscaping, Painting, Concrete, Drywall
Education
Colorado State University 2014 — 2018
Bachelor's Degree, Psychology, freshman
Front Range Community College 2013 — 2014
Automotive Engineering Technology/Technician
Thompson Valley High School 2010 — 2014
Denise Christofferson & Associates January 2015 - Present
Keller Williams Realty, Inc. August 2014 - Present
Favado October 2013 - August 2014
A Little Saver in the 253 April 2011 - August 2014
The Blogger Wrench July 2012 - July 2014
Coupon Connections October 2012 - February 2014
Bethel School District March 2006 - September 2008
The Strap January 2005 - March 2006
Domino's May 2004 - February 2005
Jiffy Lube International August 2003 - May 2004
Skills
Android, iOS, Blogging, Facebook, Facebook Marketing, Affiliate Marketing, Google Docs, OS X, Mechanics, HTML 5, cPanel, iPhone, Social Media Marketing, WordPress, CSS, Medical Coding, Blogging Software, CSS3, Chevrolet, Ford, Toyota Way, Subaru, vehicle diagnostics, Facebook API, YouTube, Google Apps, Facebook Fan Page..., Website Building, Google, Keyword Research, Domain Registration, Google Analytics, Pinterest, Automotive Repair, Blog Marketing, Virtual Assistance, Blogger, Adsense, Google Maps, Google Webmaster Tools, Social Marketing, Online Social Networking, Real Estate, Real Estate Transactions, Real Estate Marketing, Marketing Strategy
Education
Bryman College 2004 — 2005
Certificate, Medical/Clinical Assistant
Clover Park Technical College 2000 — 2002
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
Bridgestone May 2014 - Present
Jiffy Lube International May 2006 - May 2014
Military Intelligence Corp Association (MICA) 2012 - 2014
Millville/Nibley EMS Volunteer 2006 - 2007
Skills
Microsoft Office, First Aid, Emergency Management, Homeland Security, Teamwork, Team Leadership, Analysis, Customer Relations, Coaching, Mentoring, PowerPoint, Planning, Strategic Planning, Research, Problem Solving, Youth Development, Martial Arts, Time Management, Task Analysis, Critical Thinking, Reliability, Documentation, Follow Up, Classroom Instruction, Instructions, Hard Worker, Adobe Acrobat, Speed Reading, Writing Skills, Typing, Indexing, Accountability, Outgoing, Project Planning, Customer Service, Software Documentation, Private Investigations, Weapons, Crisis Management, Intelligence Analysis, Counterterrorism, Intelligence, Supervisory Skills, Surveillance, Asset Protection, Security Management, Physical Security, Firearms, Policy, Classroom
Education
American Public University System 2013 — 2014
Master of Arts (M.A.), National Security Policy Studies
American Public University System 2010 — 2012
Bachelor of Arts, Intelligence Studies, 3.9449
American Public University System 2010 — 2011
Certificate, Homeland Security
Bridgerland Applied Technology College 2006 — 2007
Certificate, Firefighter 1
Bridgerland Applied Technology College 2005 — 2006
License, EMT Basic
Bridgerland Applied Technology College 2004 — 2005
License, Utah Emergency Medical First Response (EMS)
US Navy May 2004 - Present
Jiffy Lube International August 2014 - June 2015
US Navy September 2010 - September 2013
Submarine Sonar Technician, Crewmember USS Helena SSN 725 April 2005 - August 2010
Leslie's Poolmart, Inc. September 2002 - April 2004
Anthony & Sylvan Pools June 1999 - August 2002
Skills
Organizational..., Team Leadership, Computer Network..., Master Training..., Computers, Computer Hardware, Network Engineering, Maintenance Management, Pools, Swimming Pool Chemistry, Sales, Logistics Management, Training, Navy, Military, Troubleshooting, Weapons, Defense, Military Training
Education
American Military University 2009 — 2012
Bachelor of Science (B.S.), With Honors in Legal Studies
Coastline Community College 2008 — 2009
Associate of Arts (A.A.), Electronics Technology
Sulzer Turbo Services June 2013 - November 2013
Breckenridge Blueprints January 2013 - November 2013
Jiffy Lube International May 2012 - March 2013
Benson Industries LLC June 2011 - December 2011
Benson Industries LLC June 2011 - December 2011
Wal-Mart Associates Inc March 2008 - March 2011
Braka Industries Inc July 2005 - November 2007
The Hilltop Landscaping February 2002 - June 2005
Skills
Manufacturing, CAD, Inventory Control, Engineering, Sales, Automotive, Customer Service, Merchandising, Pricing, Windows, Shipping, Parts, Preventive Maintenance, Vehicles, Machinery
Education
The University of New Mexico 2001 — 2003
La Cueva High School 1997 — 2001
High School Diploma, Math & English
Extended Stay America August 2015 - Present
Alluring Prestige PR April 2013 - Present
Jiffy Lube International May 2014 - September 2014
Alorica February 2013 - May 2013
Ameriplan August 2012 - February 2013
Orthopedic & Spine Surgery of Atlanta July 2011 - December 2011
Everest Institute of Marietta 2011 - 2011
BrandsMart USA November 2010 - December 2010
Sandy Springs Pediatrics September 2008 - January 2009
Empire Solutions, LLC January 2008 - April 2008
Skills
Office Administration, Medisoft, Medical Manager, Microsoft Excel, Microsoft Word, QuickBooks, Collections, Medical Terminology, Medical Coding, Appeals, Cpr Certified, Typing, Multi Tasking, Critical Thinking, Creative Problem Solving, Telephone Skills, Customer Service, Healthcare, Accounts Receivable, Data Entry
Education
Colorado Technical University-Online 2013 — 2016
Bachelor's Degree, Health/Health Care Administration/Management, N/A
Everest Institute of Marietta 2010 — 2011
Certified Medical Administrative Assistant, Medical Office Management/Administration, 4.0
United States Postal Service June 2015 - Present
Meineke Car Care Centers, Inc. November 2014 - February 2015
Jiffy Lube International April 2011 - November 2014
Skills
ASE Certified, Microsoft Office, Management, Sales, Training, Retail, Profit, Inventory Management, Customer Satisfaction, Customer Service, Problem Solving, Sales Management, Inventory Control, Leadership, Team Building, Store Management, Automotive, Interviews, Budgets, Operations Management, Payroll, Purchasing, P&L
Education
Central Lakes College-Brainerd 1995 — 1997
Basic, Small Engine Mechanics and Repair Technology/Technician
St. Louis park high 1989 — 1993
Basic, Automotive, Basic
Loaf 'N Jug / Division of The Kroger Co August 2013 - Present
Advance Auto Parts August 2012 - August 2013
Jiffy Lube International May 2008 - May 2012
Subway August 2010 - November 2010
Skills
Communication, Research, Computer-literate..., Handle Multiple Projects, Cash Management, Interpersonal Skills, Leadership, Management, Integrity, Morale, Organization Skills, Problem Solving, Teamwork, Team Building, Sales, Inventory Management, Time Management, Customer Service, Cashiering, Customer Satisfaction, Retail, Retail Sales, Inventory Control, Data Entry, Store Management, Telephone Skills, PowerPoint, Loss Prevention, Merchandising, Employee Training, Microsoft Word, Team Leadership, POS, People Skills, Store Operations, Microsoft Office, Microsoft Excel, Visual Merchandising, Profit, Cash Register, Cash Handling, Sales Management
Education
University of Colorado Colorado Springs 2014 — 2016
Criminal Justice/Law Enforcement Administration
Pikes Peak Community College 2012 — 2014
Associate of Arts (A.A.), Criminal Justice/Police Science
Flite Line Equipment July 2010 - Present
Flite Line Equipment July 2010 - Present
PRC March 2008 - July 2010
AutoNation June 2005 - January 2008
Jiffy Lube International January 1997 - June 2005
Michaels Arts and Crafts February 1993 - January 1997
Skills
Sales, Customer Service, Sales Management, Spanish-speaking, Spanish-English, Microsoft Office, Microsoft Excel, Customer Retention, Retail, Customer Satisfaction, Data Entry, Negotiation, Logistics, Aircraft, Operations Management, Strategic Planning, Aviation, Airports, Airlines, Commercial Aviation
Education
Miami Dade College 2012 — 2015
Currently attending, Bussiness Administration
Sears Holdings Corporation July 2014 - Present
Brake Check January 2014 - July 2014
Midas International December 2012 - January 2014
Jiffy Lube International July 2011 - December 2012
J&S Water Wells November 2008 - February 2011
Jiffy Lube International June 2004 - November 2008
Jackson Demolition Service, Inc July 2001 - June 2004
Hansen Aggregate July 1997 - July 2001
US Navy June 1993 - June 1997
Skills
Automotive Repair, Vehicles, Mechanical Diagnostics, Customer Satisfaction, Maintenance & Repair, Heavy Equipment, Motivated self-starter, High Quality Standards, Efficiency, Employee Training, Machinery Repair, Team Building, Sales, Integrity, Plumbing, Hydraulics, Hydraulic Systems, Overhead Cranes, Ballasts, Demolition, Clear Communications, Automotive, Heavy Equipment..., Customer Service, Equipment Repair, Mechanical Systems, Building Customer..., Inventory Management, Great Motivator, Automobile, Continuous Improvement, Automotive Aftermarket, Retail, Quarrying, Safety, ASE Certified, Sales Management
Education
Universal Technical Institute of Texas Inc 2004 — 2006
Certificate, Auto Diagnostics, Hydraulic Systems, Heavy Truck Systems
TBC Corporation June 2015 - Present
Comcast Cable February 2012 - June 2015
Jiffy Lube International August 2005 - December 2010
Boston Market 1999 - 2003
Skills
Talent Acquisition, Applicant Tracking..., Recruiting, Customer Service, Corporate Recruiting, Employee Relations, Hiring, Onboarding, Coaching, Team Building, Talent Management, Internet Recruiting, College Recruiting, Taleo, Human Resources, Training, Management, Customer Retention, Telecommunications, Account Management, Customer Satisfaction, Awesomeness
Education
Florida Atlantic University
Business/Managerial Economics
Valvoline January 2006 - Present
Valvoline 2006 - 2007
Tellurian UCAN, Inc February 2005 - March 2006
Jiffy Lube International July 2005 - January 2006
Walmart November 1997 - February 2002
UW Hospital and clinic November 1995 - July 1996
Skills
Customer Service, Automotive Repair, Food Industry, Human Services, Department Management, Warehousing, Food Service Sanitation, Sanitation, Retail Sales, Customer Retention, Sales
Education
Madison Area Technical College 2008 — 2009
N/A, Autobody/Collision and Repair Technology/Technician
Madison Area Technical College 2007 — 2008
2 year diploma, Automobile/Automotive Mechanics Technology/Technician
Omega 1999 — 1999
GED, GED
Intercept Youth Services July 2015 - August 2015
Jiffy Lube International June 2014 - July 2015
Property Management January 2012 - June 2015
Securitas Security Services August 2014 - December 2014
KEYW Corporation March 2011 - December 2012
General Dynamics Advanced Information Systems March 2009 - March 2011
General Dynamics Advanced Information Systems August 2007 - March 2009
Ciber Security May 2006 - August 2007
Skills
Customer Service, Government Contracting, Microsoft Office, Leadership, Security Clearance, Government, Defense, Security, DoD, Academic Tutoring, National Security, Microsoft Excel, Microsoft Word, Access, Training, Team Building, Team Leadership, Outlook, Contract Negotiation, Contract Management, Event Planning, Time Management, POS
Education
Strayer University 2012 — 2015
Master of Business Administration (M.B.A.)
George Mason University 2005 — 2009
Bachelor of Arts (B.A.)
Jiffy Lube International September 2015 - Present
Nuevolution Entertainment, LLC November 2009 - Present
Hotwire Communications LLC November 2011 - May 2015
NBCUniversal, Inc. August 2011 - October 2011
Propulsion Technologies International June 2008 - July 2011
Naples Computers March 2005 - January 2008
Skills
HTML, Freelance Graphics, Wordpress Design, Web Design, Computer Hardware, Troubleshooting, Dance Instruction, Dance, Salsa, Poetry, Hip Hop, Networking, Network Administration, Computer Repair, Active Directory, XP, Windows Server, IP, Freelance Writing, WordPress, Technical Support, VPN, Windows XP, Linux, Servers, Microsoft Exchange, Management, Customer Service
Education
IT University Online 2015 — 2016
Certificate of Completion, CCNA/CCNE
Hodges University 1998 — 2001
Bachelors of Science, Computer Information Systems
Blake Business School 1994 — 1995
Certificate of Completion, Communication, General, 4.0
king cat cycles January 2012 - Present
CRESCENT PROCESSING October 2009 - Present
PIRTEK June 1999 - August 2009
JIFFY LUBE INTERNATIONAL August 1996 - March 1998
MAC TOOL DISTRIBUTOR April 1988 - April 1994
Skills
Opening New Stores, opened jiffylube went..., opened mac tool route..., award every year, taking over vacant or..., opened Pirtek Phila and..., selling big ticket and..., Management, Sales Operations, Recruiting, Marketing, Training
Education
Life University 1992 — 2012
Montgomery County Community College
Jiffy Lube International October 2014 - Present
Pepboys August 2011 - October 2014
US Army November 2007 - August 2011
HoneyBaked Ham December 2004 - November 2007
Skills
Bilingual, Excel, Unmanned vehicles, military operations, Active Dod secret..., Flight simulation, Shadow 200, Leadership, Customer Service, Training, Team Building, PowerPoint, Outlook, Microsoft Word, Aircraft, Security Clearance, Military, Sales
Education
ITT Technical Institute-Miami 2015 — 2016
Associate of Science (A.S.), Network and System Administration/Administrator, A
Cochise College 2007 — 2008
Nondegree, UAV
Southwest Miami Senior High School 2002 — 2006
Diploma, General Studies, 3.5
Department of Veterans Affairs August 2006 - Present
A1 Limousine July 2005 - June 2013
Chenega Military, Intelligence & Operations Support SBU November 2004 - June 2005
Priority Express, Inc. July 2004 - December 2004
Long Island Yellow October 2000 - July 2004
Jiffy Lube International October 1998 - December 2001
US Navy May 1989 - February 1993
Skills
Emergency Management, Microsoft Word, Analysis, Policy, Litigation, Government Procurement, Human Resources, Trials, Business Analysis, Process Scheduler, Public Speaking, Negotiation, Courts, Customer Service, Federal Government, Sales, Government
Education
Burlington County College 2009 — 2011
Associate's degree, Business Administration, Management and Operations
US Naval War College 1990 — 1991
Strategy and Policy or Strategy and War
Surban technical Institute 1988 — 1989
1500 hour, Computer Systems Networking and Telecommunications
Surburban Tech 1988 — 1989
1500 hour degree, Advanced Electronic Technologies
ASAP iSoft July 2006 - Present
Aura Software LLC February 2010 - February 2011
ID Watchdog 2007 - 2010
XRAD February 2003 - July 2006
BEA Systems, Inc. May 1999 - June 2002
NewTHINK, Inc. December 1998 - May 1999
PC Service Source July 1996 - November 1998
Private Networks, Inc. April 1995 - July 1996
Marken Software January 1994 - March 1995
Jiffy Lube International June 1991 - August 1991
Skills
Linux, PostgreSQL, Ruby on Rails, iPhone, SaaS, Open Source, Cloud Computing, MySQL, Objective-C, Mac OS X, Agile, Integration, Open Systems, Databases, Ruby, Cocoa, JavaScript, HTML, Xcode, iPhone development, Git, SQLite, SQL, Unix, TDD, Agile Methodologies, Mobile Applications, iOS, Web Services, Apache, REST, Enterprise Software, Software Engineering, Scalability, JSON, Software Design, Object Oriented Design, OOP
Education
Texas A&M University 1990 — 1993
BS, Computer Science, Business Analysis
North Harris County College
LZD Investments October 2014 - January 2015
Unwind Hookah, under LZD Investments March 2013 - October 2014
Barnes & Noble College November 2012 - January 2013
Boneshaker's Sports Bar and Grille February 2012 - October 2012
RK Chevrolet Dealership June 2010 - February 2012
Jiffy Lube International May 2009 - June 2010
Skills
Google Docs, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Satisfaction, Management, Training & Development, Product Management, Business Travel, Tenacious Work Ethic, Positive Work..., Communication, Time Management, Problem Solving, Problem Management, Problem Analysis, Team Building, Team Leadership, Team Management, Team Motivation, High Pressure..., Flexible Approach, Automotive Repair, Conflict Resolution, Attendance Management, Scheduling, Delegation, Cash Handling, Interviews, Hiring, Human Resources, Maintaining..., Event Planning, Meeting Planning, Leading Meetings, Disciplinary Action, Reliability, Standards Development, Training, Sales, Inventory Management, Customer Retention, Profit, Sales Management, Employee Training, Leadership, Operations Management, Customer Experience, Data Entry
Education
Tidewater Community College 2009 — 2012
Associate of Science (A.S.), Social Sciences, 3.85 GPA
Kaiser Auto January 2014 - Present
Jiffy Lube International May 2013 - January 2014
Kaiser Auto 2013 - 2014
Skills
Automotive, Illustration, Creative Writing, Mechanics, Music Theory, Music, PowerPoint, Drawing, Mechanical Drawings, Hardware Diagnostics
Education
Purdue University North Central 2011 — 2013
Westville Highschool 2001 — 2011
Core 40 High school Diploma, Core 40
M.C.LLC DBA Jiffy Lube June 2007 - Present
Peanut Oil DBA Jiffy Lube. June 2006 - June 2007
Baruk Petroleum DBA Jiffy Lube July 2004 - June 2006
Jiffy Lube International November 1998 - June 2004
Skills
Sales Management, Customer Service, Profit Improvement, Profit & Loss Management, Inventory Management, Inventory Control, Automotive Aftermarket, Automotive Repair, Team Building, Team Management, Sales Improvement, Local Advertising, Facilities Management, Shrink Control, Shrink Reduction, State of Nevada..., New York State Auto..., Customer Satisfaction, Operational Excellence, Automotive Technology, ASE Certified, Automotive Engineering, Automotive, Automobile, Automotive Parts
Education
Manchester Community College 2001 — 2003
Auto Mechanics, Automobile/Automotive Mechanics Technology/Technician
Brand Hub 2003 - Present
Moses Anshell January 2000 - October 2003
Santy Advertising January 1997 - October 1999
QLM Marketing December 1995 - January 1997
Midas International January 1993 - December 1995
Vitro January 1991 - December 1993
Jiffy Lube International January 1988 - January 1991
Evans Kraft Advertising January 1987 - January 1988
Swensen's Inc 1980 - 1986
Skills
Integrated Marketing, Marketing Strategy, Qualitative Research, Market Planning, Advertising, Content Strategy, Adobe Creative Suite, Project Planning, User Experience, Focus Groups, Brand Management, SEO, Strategy, Marketing, Brand Development, Online Marketing, PPC, Social Media Marketing, Strategic Planning, Marketing Communications
Education
Drake University
Morningside College
University of Colorado Denver
Shell August 2015 - Present
Shell Chemical LP January 2014 - August 2015
Shell Oil Company August 2012 - January 2014
Jiffy Lube International May 2011 - August 2011
Skills
Leadership, Sales, Marketing Strategy, Selling, Retail, Accounting, Contract Negotiation, Microsoft Office, Forecasting, Microsoft Excel, Team Leadership, Management
Education
Purdue University 2008 — 2012
Bachelor Degree of Science, Sales Management
MV Transportation May 2011 - Present
Durham School Services August 2009 - June 2011
Jiffy Lube International January 2000 - January 2009
US Army October 1995 - October 1998
Skills
Operations Management, Process Improvement, Project Planning, Leadership, Troubleshooting, Training, Shipping, Customer Satisfaction, Inventory Management, Logistics, Transportation, Customer Service, Supervisory Skills, Vehicles, Microsoft Office, Team Building, Budgets, Continuous Improvement, Freight, Employee Training
Education
Colorado Technical University 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Jiffy Lube International 2013 - Present
Adayana December 2009 - February 2013
JSID November 2007 - February 2013
Technical Training Incorporated (TTi) 2008 - 2009
Tweddle Group April 2002 - November 2007
Technical Training Incorporated (TTi) January 1995 - March 2002
Bob Borst Lincoln/Mercury 1984 - 1988
Skills
Instructional Design, Captivate, Instructor-led Training, Online Training, Blended Learning, E-learning, Distance Learning, ADDIE, Web-based Training, E-learning Development, Lectora, Technical Training, Adult Education, Technical Writing, Flash, WBT, Course Development, Training Delivery, Editing, Illustrator, Word, ILT, E-Learning, Needs Analysis, Microsoft Word, Training, Employee Training, Instructional Technology, Learning Management, Learning Management..., Content Development, Program Management, SCORM, Content Management, Adobe Acrobat, Multimedia, Social Learning, Camtasia
Education
Wayne State University 2003 — 2005
Masters, Education - Instructional Design (Interactive Technologies)
Siena Heights University 1998 — 2000
BA, Automotive Technology
Motech
Argonne Automotive LLC dba Lube Stop August 2004 - Present
Self Employed August 2003 - August 2004
Marhofer Auto Group March 2003 - August 2003
Jiffy Lube International January 2000 - March 2003
Jiffy Lube International March 1997 - January 2000
Skills
Organizational..., Leadership, Training, Management, Retail, Recruiting, Negotiation, Talent Management, Sales, Inventory Management, Microsoft Excel, Customer Satisfaction, Leadership Development, Customer Service, Human Resources, Research, Business Process..., Process Improvement, Mergers & Acquisitions, Employee Training
Education
American InterContinental University 2004 — 2005
MEd, Education & Instructional Technology, 4.0
York College of Pennsylvania 1987 — 1991
BA, Secondary Education - Social Studies
GCN Automotive Inc/ DBA AAMCO May 2014 - Present
Heartland Automotive Services May 2011 - May 2014
PriceRite October 2009 - May 2011
Shell Lubricants February 1991 - June 2008
Jiffy Lube International February 1991 - June 2004
McDonald's Corporation January 1979 - August 1990
U.S. Navy February 1974 - June 1976
Skills
Retail, Income Statement, Sales Management, Inventory Management, Customer Service, Automotive, Operations Management, Team Building, Strategic Planning, Coaching, Team Leadership, Negotiation, Merchandising, Profit, New Business Development, Budgets, Customer Satisfaction, Sales, Account Management, Inventory Control, Talent Acquisition, Performance Management, Onboarding, Training, Sales Operations, Recruiting, Hiring, Store Management, Customer Retention, Human Resources, Management, Time Management, Process Improvement, Selling, Leadership, P&L Management, Employee Relations, Marketing Strategy, Customer Experience, Purchasing, Employee Training, Loss Prevention, Teamwork, Interviews, Store Operations, Visual Merchandising, Program Management, Succession Planning, Cold Calling, Forecasting
Education
University of Phoenix 2007 — 2009
Associates, Business Management
U.S Navy Class A Culinary School 1974 — 1976
Certificate, Culinary
State Farm September 2012 - Present
CarHop Auto Sales and Finance August 2010 - September 2012
DBH Marketing and Research February 2009 - August 2010
uBid.com May 2008 - January 2009
Sears Holdings Corporation September 2006 - May 2008
Jiffy Lube International March 2004 - May 2006
Element 79 / Aurum Partners January 2002 - March 2004
Midas International 1998 - 2002
RCA / GE / Thomson 1986 - 1998
Skills
Brand Development, Strategic Planning, Customer Research, Creative Services, Call Center, Sports Marketing, Marketing Strategy, Public Relations, Market Research, Marketing, Market Planning, B2B, Multi-channel Marketing, Marketing Communications, Advertising, Customer Insight, Integrated Marketing, CRM, Marketing Research, E-commerce, Segmentation, Strategy, Call Centers, Digital Strategy, Email Marketing, Leadership, Media Planning, Brand Architecture, Strategic Partnerships, Management, Digital Marketing, Direct Marketing, Competitive Analysis, Mobile Marketing, Product Launch, Retail, Brand Management, B2B Marketing, Analytics, Sales, Lead Generation, Positioning, Marketing Management, Online Advertising, Online Marketing, Product Marketing, Market Analysis, Selling, Social Media Marketing, P&L Management
Education
Eastern Michigan University
Master of Business Administration (MBA)
Franklin & Marshall College
Bachelor of Arts (B.A.)
Institute Montana
Shell Oil Company February 2008 - Present
Jiffy Lube International February 2006 - July 2008
Jiffylube International July 2004 - February 2006
Jiffylube International July 1996 - July 2004
Education
Moraine Valley Community College 1993 — 2008
Associates, Criminal Justice
CN Benton Consulting August 2015 - Present
Jiffy Lube International May 2012 - May 2015
EarthLink 2000 - 2002
Xerox 1997 - 2000
Skills
Data Analysis, Management, Sales, Customer Satisfaction, Logo Design, Inventory Management, Sales Management, Advertising, Operations Management, Graphic Design, Training, Account Management, Microsoft Excel, Team Building, Scheduling, Employee Training, Employee Evaluation, Customer Service
Education
The University of Memphis 1991 — 1995
Radio and Television Broadcasting
Inventory and Sales Groves Liquor May 2014 - Present
Jiffy Lube International July 2014 - April 2015
Property Manager June 2013 - July 2014
Value Place October 2007 - May 2012
Rent-A-Center January 2003 - July 2007
EDL Limited, DBA Dealer Specialties March 2000 - January 2003
United States Air Force 1991 - 2000
Skills
Sales, Customer Service, Asset Managment, Leases, Apartments, Tenant, Budgets, Investment Properties, Contract Negotiation, Customer Satisfaction, Negotiation, Asset Management, Property, Construction, Selling, Residential Homes, Process Improvement, Lease Administration, Mentoring, Retail, P&L, Sales Management, Team Building, Coaching, Leadership
Education
Community College of the Air Force 2001 — 2003
Education and Training Management, Educational Leadership and Administration, General, 3.8
Community College of the Air Force 2001 — 2003
Air Traffic Control Electronics and Landing Systems Management, Computer and Information Sciences and Support Services, 3.8
Macy's 2012 - Present
Alorica 2010 - 2012
National Tire Battery Ntb 2009 - 2010
Jiffy Lube International 2008 - 2009
Asurion 2004 - 2008
US Army 1986 - 1994
Skills
Mentoring, Coaching, Teaching, Problem Solving, Logistics, Process Improvement, Leadership, Operations Management, Program Management, Employee Relations, Customer Service, Customer Satisfaction, Management, Start-ups, Sales, P&L Management, Manufacturing, Cross-functional Team..., Team Building, Inventory Management, Warehousing, Forecasting, Vendor Management, Team Leadership, Supply Chain Management, Purchasing, Inventory Control, Retail, Hiring, Performance Management, CRM, Budgets, Project Management, Strategy, Training, Supply Chain, Strategic Planning, Continuous Improvement, Account Management, P&L, Business Process..., Lean Manufacturing, Change Management
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Global Management
Wichita State University 1991 — 1993
Bachelor of Arts (BA), Management
Kansas State University 1988 — 1991
Architecture
Phoenix Media Corp. August 2011 - Present
Exact Data ConsumerBase June 2014 - July 2014
Schofield Media February 2011 - July 2011
Nitel October 2010 - February 2011
Comcast December 2009 - October 2010
Cydcor November 2008 - December 2009
Jiffy Lube International August 2006 - October 2008
Sprint September 2004 - October 2005
Skills
Web Services, Social Media, Social Media Marketing, Sales Management, Direct Sales, Inside Sales, Interviewing, Direct Marketing, Online Marketing, Interviews, Event Management, Customer Satisfaction, Leadership, Sales Operations, Training, Management, Team Building, Sales, Team Leadership, B2B, Marketing, Account Management, Social Networking, Customer Service, Salesforce.com, CRM, Sales Process, Business Planning, Sales Presentations, Business Strategy, New Business Development, Project Management, Team Management, Business Development, Lead Generation, Marketing Strategy, Cold Calling, Negotiation, Solution Selling, Selling, Strategy, Customer Retention, Online Advertising, Advertising, Start-ups, Market Research, Strategic Partnerships, Email Marketing, E-commerce, Product Marketing
Education
American Academy of Computer Science 1998 — 1999
A+ & M.C.S.C certificate, Computer Science
Northeastern Illinois University 1996 — 1998
Associates, Computer Science
self July 1989 - Present
School Of My Life July 1989 - Present
School Of Hard Knocks Closed Down July 1989 - Present
Andy's Hawg's Wild BBQ August 2000 - October 2013
Jiffy Lube International February 2012 - August 2013
Solo Contracting Service August 2011 - August 2013
Skills
Operations Management, Organizational..., Streamlining Work..., Time Management, Time & Attendance, Online Research, Customer Experience, Event Planning, Success Driven, Team Motivation, Non-profit Volunteering, Employee Loyalty, Environmental Impact..., Hospitality Management, Patient Advocacy, Advertising, Focused Execution, Legal Research, Microsoft Excel, Microsoft Word, Medical Research, Organizational..., Team Leadership, Production Support, Catering, Administrative..., Entrepreneurship, Landscaping, Defensive Driving, Computer Proficiency, Painting, Environmental Policy
Education
San Jacinto College
GED
Schneider Logistics, Inc. July 2015 - Present
Kalitta Air December 2013 - July 2015
Frontier Communications October 2011 - March 2013
Frontier Communications 2009 - 2011
Rent-A-Center 2007 - 2009
Jiffy Lube International 2003 - 2007
Skills
Management, Corporate Communications, Analytics, Market Research, Sales Management, Team Leadership, Retail, Sales, Sales Process, Selling, Education, Computer Literacy, Managing Groups, Flexibility, Public Speaking, Leadership, Team Building, Account Management, Marketing, Training, Strategic Planning, Customer Service, PowerPoint, Social Media, Research, Budgets, Teaching, New Business Development, Fundraising, Editing, Community Outreach, Staff Development, Customer Satisfaction, Leadership Development, Telecommunications, Business Development, Procurement, Supply Chain Management, Supply Chain, Supervisory Skills, Logistics Management, Global Sourcing, Contract Negotiation, Logistics, Purchasing, Vendor Management
Education
Eastern Michigan University 2006 — 2010
Bachelor of Science, Communication & Education
Wayne State University
PDC - A Brady Business August 2012 - Present
Jiffy Lube International May 2011 - August 2012
Jiffy Lube International March 2008 - August 2012
Jiffy Lube International 2005 - 2008
World Financial Group (WFG) 2006 - 2007
Jiffy Lube International 2003 - 2005
Skills
Medical Devices, Account Management, Sales Operations, Capital Equipment, Direct Sales, Salesforce.com, Sales Process, Cold Calling, Competitive Analysis, New Business Development, Product Launch, Product Marketing, Sales, Sales Management, Sales Presentations
Education
California State University-Northridge 2003 — 2005
Political Science and Government
Dave's Killer Bread January 2012 - May 2015
All Star Labor and Staffing October 2011 - January 2012
Jiffy Lube International July 2010 - October 2011
Skills
Teamwork, Pair Programming, BDD, TDD, PHP, Silex, Twig, JavaScript, AngularJS, jQuery, HTML, CSS, Bootstrap, Git, Cross-functional Team..., Team Building, Leadership, Continuous Improvement, Food Safety, Food, Bakery, Food Industry, Food Processing, Ingredients, Baking, Process Improvement, Social Media, Research, Marketing, Sales, Microsoft Excel
Education
Portland Community College 2014 — 2017
Associate of Arts Oregon Transfer, 3.80 GPA
Epicodus 2015 — 2015
Full-Stack Web Development, PHP/Javascript/Drupal
Shell Oil Products US September 2011 - Present
Jiffy Lube International May 1996 - September 2011
sparks tune up centers 1988 - 1994
Skills
Operations Management, Automotive, Management, Retail, Negotiation, Business Planning, Customer Service, Training, Sales, Sales Management, Business Process..., Strategic Planning, Team Leadership, Financial Analysis, Inventory Management, Franchising, Coaching, New Business Development, Team Building, Marketing Strategy, Forecasting, Budgets, Change Management, Profit, Time Management, Business Strategy, Account Management, Process Improvement, Purchasing, Customer Satisfaction, P&L Management, Sales Operations, Pricing, Contract Negotiation
Education
University of Maryland University College 2013 — 2015
Management Foundations Certificate, Business Administration, Management and Operations
Franklin University
Working towards BS in Business Administration
Madison Security Group, Inc. July 2011 - Present
Jiffy Lube International March 2005 - January 2008
Skills
Customer Service, Microsoft Office, Leadership, Microsoft Excel, Physical Security, Management, Sales, PowerPoint, Strategic Planning, Risk Assessment
Education
Lincoln Technical Institute-Lowell
Pre-Pharmacy Studies
Jiffy Lube International March 2014 - November 2014
Education
Everest College-Ontario Metro 2003 — 2004
massage therapy, Massage Therapy/Therapeutic Massage
Eisenhower high school
General Studies
Jiffy Lube International June 2015 - Present
Midas Car Care Centre January 2001 - May 2006
AAA ROADSIDE ASSISTANCE August 2002 - November 2004
Coca-Cola Enterprises October 1999 - November 2001
U-Haul International, Inc. April 1999 - September 2001
US Army June 1993 - July 1997
Skills
Customer Service, Event Planning, Management, Microsoft Word, Team Building, Public Relations, Event Management, Sales, PowerPoint, English, Microsoft Excel, Training, Microsoft Office, Windows, Leadership, Negotiation, Team Leadership, Strategic Planning, Social Networking, Public Speaking, Budgets, Inventory Management, Account Management, Retail, Operations Management, Automotive, Customer Retention, Customer Satisfaction, Supervisory Skills, Marketing Strategy, Sales Management, Time Management, Process Improvement
Education
College of Southern Nevada 2013 — 2016
Associate of Arts and Sciences (A.A.S.), Building Construction Technology
sctea 1990 — 1993
auto mechanics, Automotive Engineering Technology/Technician
Rottman Drilling Company May 2009 - Present
EZ Lube, LLC May 2008 - May 2009
Jiffy Lube International November 2007 - April 2008
Skills
Roughneck, Pump Installer, Welder/Fab, Excel, Customer Service, Access, Teamwork, Research, Project Management, Microsoft Excel, Administrative..., Microsoft Word, Office Management, Data Entry, Outlook, Invoicing, Sales, Team Building, Management, Sales Management, Supervisory Skills
Education
Antelope Valley College 2008 — 2010
Palmdale High School 2004 — 2007
High School
CEVA Logistics May 2014 - Present
Kelly Services March 2014 - Present
Lifetouch June 2013 - September 2014
Wal Mart March 2011 - November 2012
Bel, Inc. April 2008 - December 2009
Shell Rapid Lube August 2007 - May 2008
Jiffy Lube International August 2005 - April 2007
Skills
Photoshop, Customer Service, Project Management, Microsoft Excel, Social Media, Management, Graphic Design, Microsoft Word, Marketing, PowerPoint, Web Design, User Interface Design, Adobe Creative Suite, Illustrator, Time Management, Art, Photography, Microsoft Office
Education
Digital Media Arts College 2014 — 2017
Master's Degree, Web Page, Digital/Multimedia and Information Resources Design
Grambling State University 2010 — 2013
Bachelor's degree, Graphic Design
Miami Dade College 2005 — 2008
Associate's Degree, Graphic Design
Lee and Eastes Tank Lines July 2015 - Present
Jiffy Lube International March 2013 - July 2015
Skills
Automotive, Vehicles, Customer Satisfaction, Automobile, Automotive Repair
Education
Bates Technical College 2014 — 2015
Associate's degree, Heavy Equipment Maintenance Technology/Technician
Aquent 2013 - Present
Academy Sports + Outdoors June 2012 - November 2013
OnCourse Marketing August 2011 - April 2012
StayWell Custom Communications April 2009 - February 2011
Datamark February 2006 - March 2009
Datamark February 2006 - December 2006
Jiffy Lube International November 2004 - February 2006
Shell Trading Gas and Power May 1999 - November 2004
Harris Web & Garrison 1996 - 1999
The Limited 1993 - 1997
Skills
AIRS CIR, Account Management, Marketing, CRM, Direct Marketing, Advertising, Marketing Strategy, Lead Generation, Analysis, Budgets, Project Planning, Negotiation, Management, Competitive Analysis, Strategy, Direct Mail, Email Marketing, Social Media Marketing, Integrated Marketing, Customer Service, Web Marketing, Strategic Planning, Sales, Social Media, Digital Marketing, Start-ups, Google Analytics, Project Management, Program Management, Market Planning, Market Research, Vendor Management, Online Marketing, Marketing Communications, Market Analysis, Online Advertising, SEM, Budgeting, Planning, Customer Relations, Segmentation, Media Buying
Education
Sam Houston State University 1996 — 1999
MBA
Texas Tech University 1988 — 1992
BA
Klein Oak High School 1984 — 1988
General
IKEA Group April 2015 - Present
Business Consultant for PostNet Australia Pty. Ltd. February 2014 - Present
PostNet Australia Pty. Ltd December 2012 - February 2014
PostNet International Franchise Corporation May 2005 - November 2012
PostNet February 1999 - May 2005
PostNet February 1998 - February 1999
Jiffy Lube International May 1993 - January 1998
Jiffy Lube International September 1988 - April 1993
Skills
Digital Printing, Wide Format Printing, Variable Data Printing, Direct Mail, Franchising, Trade Shows, Laminating, CRM, Operations Management, Team Building, Small Business, Packaging, Signs, Direct Marketing, Marketing, Training, New Business Development, Bindery, Scanners, Labels, Print Management, Franchise Consulting, Offset Printing, B2B, Banners, Account Management, Email Marketing, Customer Service, Sales, Logistics, Advertising, Catalogs, Pre-press, Print On Demand, Marketing Strategy, Sales Management, Business Planning, Business Cards, Customer Satisfaction, Management, Leadership, Direct Sales, Adobe Creative Suite, Corporate Gifts, Retail, Shipping, Business, Inventory Management, Strategic Planning
Education
Daemen College 1983 — 1984
Business Administration
Eden High School- Eden, New York 1980 — 1983
Diploma, Business Administration and Management, General
Jiffy Lube International June 2013 - Present
Stratford University 2015 - 2015
Stratford University 2015 - 2015
Stratford University 2015 - 2015
Stratford University 2014 - 2015
Stratford University 2014 - 2015
United States Marine Corps April 2005 - May 2013
Skills
Military Experience, Military Logistics, Automotive, Supply Chain Management, Management, Military Training, Customer Service
Education
Stratford University 2015 — 2015
DLA TV December 2011 - Present
Jiffy Lube International January 2005 - December 2011
Sears, Roebuck and Co. October 2007 - May 2008
Skills
Problem Solving, Customer Service, Brand Implementation, Automotive Repair, Customer Satisfaction, Storage Area Networks, Microsoft Office, Process Improvement, Social Marketing, Customer Retention, Inventory Management, Project Management, Logistics, Strategic Planning, Team Management, Social Skills, Digital Libraries, Tape Libraries, Social Networking, Account Management, Negotiation, Training, Social Media
Education
Florida Atlantic University 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Broward Community College 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
LifeSafety Management, Inc. May 2014 - February 2015
Best Buy October 2012 - May 2014
Convergys February 2012 - October 2012
Best Buy October 2010 - October 2012
Jiffy Lube International June 2006 - July 2009
Skills
Customer Service, Microsoft Office, PowerPoint, Outlook, Microsoft Word, Microsoft Excel, Public Speaking, Social Networking, Leadership, Data Entry, Inventory Management, Research, Retail, Sales, Event Planning, Process Scheduler, Management, Project Management
Education
Florida International University 2003 — 2010
Bachelor of Science Degree, Construction Management
Shell Global Solutions November 2012 - Present
Jiffy Lube International August 2006 - October 2012
John Mecham Chrysler Jeep Buick December 1993 - July 1998
Skills
Continuous Improvement, Downstream Oil & Gas, Budgets, Energy, Petroleum, Process Improvement, Forecasting, Change Management, Automotive, Team Building, Testing, Team Leadership, Project Engineering, Training, Management, Customer Satisfaction, Inventory Management, Customer Service, Analysis, Sales Operations, Retail, Purchasing, Coaching, Troubleshooting
Education
Ferris State University 1974 — 1979
Bachelor of Applied Science (B.A.Sc.), Automotive Technology
SimonMed Imaging November 2014 - Present
SimonMed Imaging January 2014 - November 2014
SimonMed Imaging July 2012 - January 2014
SimonMed Imaging November 2011 - July 2012
Microsoft September 2009 - June 2012
Best Buy August 2007 - September 2009
Fry's Food and Drug May 2005 - August 2008
Jiffy Lube International May 2006 - May 2007
Skills
Customer Service, Microsoft Office, Windows 7, Windows XP Pro, Medical Education, Medical Records, Sales, IT Operations, IT Solutions, Project Planning, Professional Writing, Contemporary Art, Makeup Artistry, Problem Solving, Educational Leadership, Team Leadership, Supervisory Skills, Team Building, Web Design, Photoshop, Mathematics, Grocery Industry, Automotive Repair, Customer Experience, SharePoint, Active Directory, Windows Server, DHCP, Windows, Microsoft Technologies, Microsoft CRM, Network Administration, Windows XP, Software Installation, Customer Satisfaction, Management, Troubleshooting
Education
Arizona State University 2014 — 2016
Bachelor of Engineering (B.E.), Biomedical/Medical Engineering
Avalon School of Cosmetology-Phoenix 2013 — 2014
Makeup Artistry, Make-Up Artist/Specialist
Mesa Community College 2012 — 2014
Associate of Science (A.S.), Biomedical/Medical Engineering
Glendale Community College 2010 — 2012
Associate of Arts (AA), Fine/Studio Arts, General
Mesa Community College 2008 — 2010
Associate of Science (A.S.), Human Biology
Bon Appétit Management Company November 2014 - Present
Arrowhead Golf Course March 2013 - March 2015
Top Golf 2015 - 2015
Outback Steakhouse August 2010 - March 2013
Jiffy Lube International 2008 - 2009
Skills
knife skills, Leadership, Teamwork, Challenge Driven
Education
Le Cordon Bleu College of Culinary Arts-Chicago 2010 — 2012
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training, B
West Chicago High School 2007 — 2010
High School Diploma, General Studies
Brake Masters April 2015 - Present
Jiffy Lube September 2012 - August 2014
Jiffy Lube International December 2013 - February 2014
Fan Outfitters August 2010 - August 2012
Game Crazy May 2006 - July 2010
Abercrombie & Fitch March 2001 - February 2005
Unites States Air Force June 2000 - March 2001
Skills
Management, Project Management, Inventory Management, P&L Management, Scheduling
Education
Sierra College 2001 — 2003
Communications
Woodcreek High School 1995 — 1999
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Car-X Tire & Auto November 2009 - Present
Midas International 2009 - 2009
Tire Kingdom 2008 - 2009
Belden Mannheim Service 2007 - 2008
The Goodyear Tire & Rubber Company 2006 - 2007
Jiffy Lube International 2004 - 2006
Skills
Automotive Repair, Customer Satisfaction, Team Leadership, Sales, Adaptation, Maintenance & Repair, Computers, Microsoft Word, Word Processing, Phone Etiquette, Data Entry, Time Management, Automotive Parts, Computer Aided Diagnosis, Automotive, Retail, Management, Automotive Aftermarket, Parts, Automobile, Customer Retention, P&L, Vehicles, Inventory Management, Team Building
Education
Triton College 2007 — 2008
Automotive Service Management
Maine South High School 2003 — 2007
Oasis Petroleum March 2012 - Present
Schlumberger November 2010 - March 2012
Schlumberger January 2009 - November 2010
Smith International, Inc January 2009 - May 2009
Smith International June 2005 - December 2008
Smith International, Inc June 2005 - December 2008
STATE FARM INSURANCE AND FINANCIAL SERVICES September 2003 - December 2003
Momentum Mortgage September 2002 - December 2002
Jiffy Lube International April 1997 - January 1999
Jiffy Lube International April 1997 - January 1999
Skills
Process Improvement, Supply Chain, Supply Chain Management, Training, Management, Energy Industry, Manufacturing, Petroleum, Purchasing, Logistics
Education
University of Houston, C.T. Bauer College of Business 2009 — 2012
MBA, Finance
University of Houston 2009 — 2011
Master, Business AdministrationFinance Concentration
The University of Texas at AustinMay 2004 1999 — 2004
Bachelor, Business Administration; Marketing
The University of Texas at Austin - Red McCombs School of Business 1999 — 2004
BBA, BBA - Marketing & Finance Minor
Katy High School 1995 — 1999
HS Diploma
Santa Cruz County Probation August 2012 - Present
The Home Depot May 2005 - June 2013
California Concepts November 2000 - June 2003
Jiffy Lube International January 1999 - November 2000
Skills
Research, Policy Analysis, Public Policy, Public Speaking, Microsoft Office, Community Outreach, PowerPoint, Microsoft Excel, Politics, Government, Microsoft Word, Political Science, Human Resources, Employee Relations, Hiring Employees, Employee Training, Employee Management, Management
Education
San Jose State University 2009 — 2013
Master of Public Administration (MPA), Public Administration, 3.78
San Jose State University 2005 — 2008
Bachelor's degree, Criminal Justice/Law Enforcement Administration, 3.89
West Valley College 1999 — 2004
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration, 3.8
Santa Clara High School 1995 — 1999
General Education
Jiffy Lube International August 2015 - Present
Shell Oil Company August 2013 - Present
Fulbright & Jaworski L.L.P. November 2006 - August 2013
United States Court of Appeals for the Fifth Circuit August 2005 - September 2006
B-97 FM (WEZB New Orleans) January 2001 - August 2002
Skills
Bankruptcy and..., Subprime and Credit..., Creditor/Debtor Rights, Insolvency, Bankruptcy, Chapter 11, Debtors, Creditors, Corporate Governance, Litigation, Legal Research, Civil Litigation, Legal Writing, Commercial Litigation, Trade Secrets, Creditors' Rights, Class Actions, Legal Assistance, Westlaw, Arbitration, Trials, Appeals, Litigation Support, Product Liability, Public Speaking, Employment Law, Licensing
Education
Yale Law School 2002 — 2005
J.D.
Tulane University 1998 — 2002
B.A., summa cum laude, Communication, Political Science
Pinkberry Ventures, Inc August 2011 - Present
Jiffy Lube International September 2005 - March 2011
Emk Marketing January 1989 - September 2005
JSL Advertising January 1987 - January 1989
Skills
Marketing Strategy, Event Planning, Strategy, Advertising, Marketing, Market Planning, Online Marketing, Email Marketing, Integrated Marketing, Creative Direction, Product Development, Negotiation, Media Buying, New Business Development, Strategic Planning, Social Media Marketing, Management, Leadership, Online Advertising, Digital Marketing, Social Networking, Networking, Customer Experience, Customer Satisfaction, Corporate Events, Event Management
Education
University of California, Davis 1980 — 1985
BA, Exercise Physiology, Nutrition, Business
General Motors February 2015 - Present
Hisco April 2011 - February 2015
Premier Guard January 2011 - April 2011
HealthTronics, Inc. July 2006 - September 2010
Jiffy Lube International September 2005 - July 2006
Skills
Account Management, Microsoft Office, Outside Sales, Forecasting, Selling, Solution Selling, Salesforce.com, Sales Operations, Team Building, Marketing, Microsoft CRM, Management, Leadership, Process Improvement, Cryotherapy, Urology
Education
Harper College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Criminology
S&E Quick Lube Distributors August 2015 - Present
S&E Quick Lube Distributors / Automotive Aftermarket Holdings Corp. January 2013 - Present
S&E Quick Lube Distributors 2004 - January 2013
Jiffy Lube International May 2002 - June 2003
Q Lube Marine Serivces January 1996 - May 2002
Skills
Automotive Aftermarket, Parts, Purchasing, Sales Operations, Inventory Management, Team Building, Operations Management, Profit, Vehicles, Customer Retention, Negotiation, Business Planning, Training, Inventory Control, Automotive, Income Statement, Sales Process, Customer Satisfaction, New Business Development, Automobile, Automotive Repair, Retail, Customer Service, Account Management, Leadership, Sales, Process Improvement, Management, Pricing, Sales Management, Continuous Improvement, Tires, Dealers, Dealer Management, Warranty, Fleet Management, Automotive Sales..., Automotive Electronics, Automotive Parts, Motorsports, Automotive Engineering, Powertrain, ASE Certified, P&L Management, Automotive Products, Suspension, Brake, Profit Maximization, Employee Training, Reynolds
Education
Hillyard Technical Center 1977 — 1979
Welding
Salt Lake Community College 1973 — 1975
Automotive
Clearfield High School 1966 — 1969
General, General
Coyote Logistics June 2014 - Present
The University of Iowa September 2011 - May 2014
Jiffy Lube International September 2008 - August 2010
Skills
Customer Service, Sales, Time Management, Customer Satisfaction, Team Leadership, Microsoft Word, Operations Management, Leadership, Microsoft Excel, Social Media, Public Speaking, Supply Chain Management
Education
University of Iowa 2010 — 2014
Bachelor of Arts (B.A.), Political Science and Government
West Chicago Community High School 2006 — 2010
Valassis April 2011 - Present
Valassis May 2008 - March 2011
Valassis March 2004 - April 2008
Jiffy Lube International December 2002 - December 2003
Skills
Customer Service, Direct Marketing, Account Management, Direct Mail, Digital Marketing, Digital Media, Leadership, Team Leadership, Team Management, Sales, Salesforce.com, Lead Generation, Management, Advertising, Email Marketing, Online Advertising, Marketing Strategy, CRM, Marketing, Online Marketing, Media Planning, Integrated Marketing, Mobile Marketing, New Business Development, Cold Calling
Education
University of Houston-Clear Lake 2001 — 2003
Bachelor of Business Administration (B.B.A.), Marketing
UPS 2013 - 2014
Pacific Coast Mechanical 2013 - 2013
Jiffy Lube International September 2007 - June 2012
Plumbing Master 2012 - 2012
Zumiez 2007 - 2007
Orchard Supply Hardware 2006 - 2007
Macy's 2005 - 2006
Skills
Customer Service, Customer Engagement, Customer Satisfaction, Communication, Vehicle Maintenance, Engine Rebuilding, Microsoft Excel, Microsoft Word, Adobe Design Programs, Mechanical Testing, Sports Training, Sports Management, Sales Management, Marketing, Sales, Field Technicians, Plumbing, HVAC, Service Delivery, Truck Driving, Time Management, Sports, Mechanical, Public Speaking, Online Research, Small Business, Business Development
Education
De Anza College 2010 — 2013
Associate of Arts (A.A.), General Studies
Motiva Enterprises LLC August 2015 - Present
Shell Oil Company July 2000 - Present
Jiffy Lube International April 2012 - July 2015
Pennzoil July 2000 - October 2002
Education
University of Houston Law Center 1993 — 1996
J.D.
University of Houston, C.T. Bauer College of Business 1991 — 1993
M.B.A.
Baylor University 1987 — 1991
B.A., Psychology
Ciena Corporation November 2010 - Present
RWD Technologies October 2008 - November 2010
Venable LLP January 2008 - July 2008
DLA Piper June 1997 - October 2007
Pepsi-Cola Chesapeake January 1990 - April 1997
Jiffy Lube International 1988 - 1990
MPCS Video 1983 - 1988
Skills
Negotiation, Reconciliation, Budgeting, Billing, General Ledger, Account Reconciliation, Strategy, Invoicing, Finance, Managerial Finance, Budgets, Risk Management, Accounting, Payroll, Management, Cost Accounting, Financial Reporting, Financial Analysis, Accounts Payable, Internal Controls, Credit
Education
Stevenson University 1990 — 1995
BS, Computer Accounting
University City Senior High School
Jiffy Lube International July 2015 - Present
TBC Corporation January 2015 - July 2015
The Fresh Market September 2009 - January 2015
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) January 2006 - September 2009
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) January 2005 - January 2006
WAL-MART January 2002 - December 2004
WAL-MART / The Snak Shak Company/ MERCANTILE STORES / U.S. NAVY January 1999 - January 2002
US Navy January 1990 - December 1999
KKI January 1986 - February 1990
Gayfer's (Mercantile Stores) July 1975 - December 1986
Skills
Merchandising, Retail, Inventory Management, Inventory Control, Profit, P&L, Store Management, Visual Merchandising, Loss Prevention, Customer Service, Retail Sales, Pricing, Forecasting, Planograms, Big Box, Grocery, Recruiting, Purchasing, Human Resources, Operations Management, Assortment, District Management, Sales Management, Private Label, Department Stores, Employee Management, Group Buying, Hardlines, Supply Chain Management, Contract Negotiation, Motivational Speaking, Cross-functional Team..., Retail Marketing, Cashiering, Gifts, Logistics Management, Supplier Negotiation, Vending, Computer Proficiency, Equipment Maintenance, Business Process..., Operating Budgets, Categorization, Mentoring, Supply Chain..., Trade Shows, Retail Pricing, Fuel Management, Data Cubes, Military Logistics
Education
University of West Florida - College of Business 1977 — 1979
A.S./B.S., Business, Management, Marketing, and Related Support Services
Pensacola Junior College 1975 — 1977
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services, 3.5
W.T Sampson 1970 — 1975
High School, General Studies at naval base GTMO Cuba, 12 th
VW Credit, Inc. May 2012 - Present
VW Credit, Inc. August 2011 - May 2012
VW Credit, Inc. April 2008 - August 2011
Jiffy Lube International December 2003 - December 2005
Skills
Customer Experience, Customer Service, Vendor Relationship..., Vendor Management, Business Efficiency, Asset Management, Dealer Relationships, Coaching, Process Improvement, Innovation Development, Conflict Management, Automotive Sales..., Communication, Public Relations, Negotiation
Education
Michigan State University 2005 — 2008
Master’s Degree, Public Relations, Advertising, and Applied Communication
Michigan State University 2001 — 2005
Bachelor’s Degree, Business/Corporate Communications
Jiffy Lube International September 2008 - November 2010
Jiffy Lube International November 2006 - September 2008
General Motors, Corporation February 1983 - May 2006
Skills
Continuous Improvement, Vehicles, Customer Satisfaction, Automotive, Kaizen, Sales Management, Customer Retention, Management, Team Building, Process Improvement, Retail, Profit, Team Leadership, Troubleshooting, Cross-functional Team..., Parts, Sales, Lean Manufacturing, Automobile, Warranty, 5S, Manufacturing, Root Cause Analysis, Six Sigma, Automotive Repair, Inventory Control, Automotive Aftermarket, Calibration, Inventory Management, Supply Chain Management, Customer Service, Purchasing, Operations Management, Leadership, Negotiation, Sales Operations, Training
Education
Illinois State University 1975 — 1980
Bachelor of Science, Industrial Technology
Intuitive Business Concepts August 2013 - Present
Mid Atlantic Home Inspections December 2011 - March 2015
General Dynamics Information Technology March 2011 - August 2013
Active Day, Inc. March 2009 - March 2011
CreditXpert Inc. March 2004 - November 2008
Shannon Business Systems March 1998 - November 2003
Jiffy Lube International September 1997 - March 1998
Industrial Fleet Management September 1990 - July 1997
Skills
Outlook, Microsoft Office, QuickBooks, Access, Microsoft Excel, Payroll, Leadership, Office Management, Office Administration, Time Management, Administration, Administrative...
Education
Essex Community College 1980 — 1981
Institute of Notre Dame
Dean Health Plan, Inc. December 2005 - Present
Oak Hill Design LLC June 2002 - November 2005
Wisconsin Quick Lube December 1999 - May 2002
Jiffy Lube International May 1997 - November 1999
RNC INC. January 1989 - April 1997
Skills
Process Improvement, Managed Care, Brokers, Insurance, Employee Benefits, Health Insurance, Sales, Underwriting, Healthcare, Account Management, Leadership, Disability Insurance, Claim, Life Insurance, Strategic Planning
Education
Loyola University of Chicago - Graduate School of Business
Master of Business Administration (M.B.A.), Marketing
University of Illinois at Urbana-Champaign
Bachelor of Arts (B.A.), Economics
Binder Machinery Company June 2015 - Present
Jiffy Lube International April 2015 - Present
Jiffy Lube April 2015 - June 2015
Pep Boys March 2011 - January 2015
Pep Boys May 2010 - March 2011
Meridia Audience Response January 2009 - November 2009
CommNet International April 2007 - August 2007
JDM Infrastructure January 2006 - March 2007
Simple Technology August 2005 - January 2006
CDW August 2003 - August 2005
Skills
Account Management, Direct Sales, New Business Development, Sales, Team Building, Sales Management, Business Development, Customer Service, Training, Sales Operations, Team Leadership, Strategic Planning, Sales Process, Leadership, Coaching, Management, Selling, Recruiting
Education
Duquesne University School of Law 1983 — 1986
J.D., Law
Mansfield University of Pennsylvania 1979 — 1983
B.A., Political Science
Bishop McDevitt High School 1975 — 1979
HS Diploma, College Prep
CEVA Logistics January 2011 - Present
Ceva Logistics August 2007 - December 2010
Eagle Global Logistics May 2006 - August 2007
EGL Eagle Global Logistics 2000 - 2007
EGL 2000 - 2006
Jiffy Lube International 1994 - 2000
Skills
Employee Relations, Employee Benefits, Human Resources, Recruiting, Personnel Management, Management, HRIS, Succession Planning, Performance Management, Benefits Administration, Onboarding, Employee Engagement, Workforce Planning, Talent Management, HR Policies, Talent Acquisition, Organizational..., Applicant Tracking..., Change Management
Education
American InterContinental University 2002 — 2005
Bachelor's degree, Business Administration and Management, General
McKinley University 2000 — 2002
HR Certificate, Recruitment, Organizational Development, Human Resources Management, Performance Systems
Fidelity Investments December 2007 - March 2014
Retail Business 2006 - 2007
Ameriprise Financial Services, Inc. 2004 - 2006
Retail Business 2002 - 2004
Penske Auto Centers 1998 - 2002
Jiffy Lube International 1990 - 1998
Western Auto Supply Co 1974 - 1989
Skills
Leadership, Business Strategy, Sales Management, Retail, Training, Sales, Customer Service, Team Building, Customer Satisfaction, Process Improvement, Time Management, Recruiting, Small Business, Strategic Planning
Education
University of Louisville 1977 — 1980
Bachelor of Science & Commerce, Management
Shell Oil Company January 2010 - Present
Shell Oil Company August 2008 - January 2010
Shell Oil June 2006 - July 2008
Jiffy Lube International October 2003 - June 2006
Shell / Texaco Alliance January 2002 - October 2003
Shell/Texaco/Saudi Aramco Alliance January 2000 - January 2002
Shell/Texaco/Saudi Aramco Alliance July 1998 - January 2000
Skills
Blended Learning, Training, Employee Training, Learning Management..., Cross-functional Team..., Strategy, Management, E-Learning, Human Resources, Recruiting, Succession Planning, Learning Management
Education
The University of Texas at Austin 1993 — 1996
Masters, Adult Learning Leadership / Training & Development
Texas State University 1984 — 1986
Master of Arts, Organizational Communication
Texas State University 1982 — 1984
Bachelor of Arts and Sciences, Interdisciplinary Studies in Marketing
San Antonio College 1980 — 1982
Associate of Applied Arts, Mid-Management
Jiffy Lube International
Skills
Automotive, Sales Management, Lean Manufacturing, Operations Management, Continuous Improvement, New Business Development, Negotiation, Vehicles, Strategic Planning, Customer Service, Team Building, Manufacturing, Product Development, Automobile, Inventory Management, Business Strategy, Profit, Customer Satisfaction, Budgets, Purchasing
Education
Hampton University 1986 — 1990
LSA (Lutheran Services in America) November 2008 - Present
AARP 2001 - 2008
CEO Resources 1997 - 2001
Jiffy Lube International 1988 - 1990
Education
The Johns Hopkins University - Carey Business School
BGR HOLDINGS, LLC dba BGR The Burger joint August 2009 - Present
DIGITALSPORTS.COM May 2007 - February 2009
Jiffy Lube International June 1979 - January 1992
Skills
Social Media Marketing, Online Advertising, Social Networking, Venture Capital, Fundraising, Advertising, Business Strategy, Business Development, Sales, Digital Marketing, Public Speaking, M & A, Strategic Planning, Executive Management, Executive Development, Social Media, Management, Franchising
Education
Loyola College in Maryland 1981 — 1983
Executive MBA, MBA
Hampden-Sydney College 1971 — 1975
BS, History
Safelite September 2006 - September 2007
Jiffy Lube International November 1989 - July 2003
Education
Northeastern University 1978 — 1978
Shell Oil Company 2009 - Present
Shell June 2006 - October 2008
Jiffy Lube International June 2004 - June 2006
Jiffy Lube International April 2000 - June 2004
Skills
Contract Negotiations, Software Quality..., Decision Making Skills, Contract Negotiation, Analysis, Contract Management, Negotiation, Change Management, Project Management, Sales, Management, Process Improvement, Budgets, Sales Management, Strategic Planning, Procurement, Cross-functional Team..., Energy, Inventory Management, Team Leadership, Retail, Operations Management, Team Building, Marketing Strategy, Business Process..., Customer Satisfaction, Pricing, Automotive, Purchasing, Quality Assurance, Forecasting, Project Planning, Supply Chain Management, Business Planning, Logistics, Continuous Improvement, Business Strategy, SAP, Program Management, Testing, Strategy, P&L Management, Business Analysis, Supply Chain
Education
Colorado Technical University 2006 — 2009
BSBA, Management
Shell Oil Company April 2014 - Present
Shell Oil Company May 2011 - April 2014
Shell Oil Company 2001 - May 2011
Jiffy Lube International Shell Oil Company US 2000 - 2008
Jiffy Lube International December 2001 - January 2004
Skills
Sales Operations, Sales Management, Retail, Forecasting, Negotiation, Strategic Planning, Profit, Business Strategy, Budgets, Sales, Management, New Business Development, Contract Negotiation, Customer Satisfaction, Inventory Management, CRM, Leadership, Process Improvement, Business Development, Pricing, Purchasing, Key Account Management, B2B, Income Statement, P&L Management, Team Building, Customer Service, Team Leadership, Automotive, Operations Management, Account Management, Strategy, Project Management, Coaching, Change Management, Cross-functional Team..., Lubricants, Downstream Oil & Gas, Competitive Analysis, Business Planning, Training, Direct Sales, Customer Retention, Logistics, Selling, Market Planning, Marketing
Education
University of Phoenix 2008 — 2012
Bachelors of Science in Business Management
University of Phoenix 2005 — 2008
Associates, Associates of Art in Business
University of Iowa February 2013 - Present
University of Iowa April 2008 - Present
West Branch Community Daycare May 2003 - December 2009
Parkview Church September 1996 - April 2008
West Branch Community Daycare September 1999 - April 2003
St. Thomas More May 1991 - November 1994
Jiffy Lube International April 1986 - March 1988
Grohe Oil and Gas February 1984 - October 1985
Japanese Language School August 1980 - April 1981
Skills
Study Abroad Programs, Student Affairs, International Students, International Education, Student Engagement, Student Leadership, Admissions, Community Outreach, Residence Life, Student Counseling, Intercultural..., Grant Writing, Program Development, Nonprofits
Education
Kirkwood Community College 2008 — 2009
Business Administration and Management, General
National College 1986 — 1987
Marketing/Marketing Management, General
Durham Business College 1981 — 1983
Business Administration and Management, General
GOLDEN CORRAL 2004 - Present
BOTH INC. 2004 - Present
Golden Corral June 2004 - September 2008
Friendly Ice Cream Corporation April 1993 - October 2003
Jiffy Lube International July 1987 - March 1992
Jiffy Lube international 1987 - 1992
Skills
Hiring
Education
Clarion University of Pennsylvania 1976 — 1981
B.S., Business Management
HATBORO HORSHAM HIGH SCHOOL 1972 — 1976
Jiffy Lube International January 2015 - Present
Shell Oil Product US - Shell Lubricants December 2011 - Present
Shell Oil Company February 2010 - November 2011
Shell Oil Company November 2005 - January 2010
Education
University of Florida - Warrington College of Business Administration 1987 — 1992
Bachelor in Science, Major Marketing, Minor Economics
Jiffy Lube international February 2005 - Present
Shell Pipeline May 2000 - May 2005
Shell Oil Company November 1982 - August 2000
Skills
Business Strategy, Downstream Oil & Gas, Petroleum, Project Management, Sales Management, Operations Management, Sales Operations, Negotiation, Customer Satisfaction, Lubricants, Training, Energy, Purchasing, Retail, Inventory Management, Strategy, Team Building, Strategic Planning, Inventory Control, Business Planning, Process Improvement, Sales, Team Leadership, Budgets
Education
Lewis University 1997 — 1999
BS, Management
Jiffy Lube/Shell Oil September 2002 - Present
Jiffy Lube International 2002 - 2009
Jiffy Lube September 1999 - September 2002
Education
Rancho Cotate High School 1988 — 1992
College of Marin
Jiffy Lube International June 2012 - Present
The Point Group April 2007 - June 2012
Rives Carlberg October 2004 - April 2007
Vollmer Public Relations October 2000 - October 2003
Vollmer Public Relations January 1999 - October 2000
Vollmer Public Relations May 1997 - January 1999
Skills
Media Relations, Marketing Communications, Public Relations, Social Media Marketing, Internal Communications, Advertising, Copywriting, Social Media, Crisis Communications, Email Marketing, Corporate Communications, Marketing Strategy, Marketing Management, Event Planning, Marketing, Digital Marketing
Education
University of Houston 1981 — 1985
BBA, Marketing
University of Maryland University College 2009 - Present
American Kidney Fund 2009 - Present
Karen M Bauer CPA 2009 - Present
Pioneer Roofing Systems 2009 - Present
Strack Stanfield, LLC 2007 - Present
Allied Defense Group January 1990 - January 2002
Jiffy Lube International January 1989 - January 1990
USF&G Corporation January 1982 - January 1989
Internal Revenue Service, Baltimore District January 1978 - January 1982
Education
Georgetown University
M.S, Taxation
Loyola University Maryland 1974 — 1978
BA, Accounting
Givex January 2009 - Present
Givex January 2007 - September 2009
Jiffy Lube International January 2000 - March 2007
Skills
Loyalty Programs, Account Management, Solution Selling, Business Development, Contract Negotiation, Sales, CRM, Strategic Partnerships, New Business Development, Mobile Payments, Management, B2B, Cards, Debit Cards, Lead Generation, SaaS, Product Management, Payment Card Processing, Product Marketing, Customer Retention, Payment Systems, Sales Management, Sales Process, Marketing Strategy, Business Strategy, Relationship Management, Training, Electronic Payments, Customer Acquisition
Education
Sheridan College
Business Administration Diploma
Employers Resource Management Company August 2012 - Present
Juniper Networks 2009 - November 2012
mBlox, Inc December 2007 - May 2008
Philips Medical Systems January 2001 - December 2004
ADAC Laboratories January 2000 - December 2000
Intel Corportation October 1995 - July 1998
California Lubricants 1992 - 1994
Jiffy Lube International 1992 - 1994
MacKay & Somps Civil Engineers 1989 - 1992
Skills
Event Planning, Conference Production
Education
De Anza College 1992 — 1993
General
The Ohio State University 1978 — 1979
Accounting
Northland High School 1975 — 1977
Graduated
Jiffy Lube International July 2015 - Present
Brunswick Zone Heather Ridge October 2014 - July 2015
Brunswick Zone Wheat Ridge August 2014 - November 2014
Brunswick Zone Lilburn September 2013 - August 2014
Brunswick Riverview Lanes July 2012 - August 2013
Birmingham Children's Theatre August 2007 - November 2012
Alpha Sound and Lighting April 2004 - August 2005
91.3 WHIL April 2003 - August 2005
Skills
Theatre, Stage Management, Acting, Event Planning, Performing Arts, Teaching, Public Speaking, Social Media, Marketing Communications, Graphic Design, Microsoft Office, Management, Sales, Customer Service, Food & Beverage, Bartending, Marketing, Nonprofits, Theatrical Production, Fundraising
Education
Birmingham-Southern College 2005 — 2007
Houston law firm October 2011 - Present
Aporia Solutions August 2010 - October 2011
Speedbumps Consulting Services January 2009 - September 2010
PPL Motorhomes July 2007 - July 2009
Allied Lube January 2006 - June 2007
Shell Oil Products US January 1990 - January 2006
Jiffy Lube International October 1990 - December 2005
New England (2005 January 2001 - January 2002
Jiffy Lube January 1990 - January 1994
Skills
Team Leadership, Strategic Planning, Training, Customer Service, Management, Pricing, Budgets, Team Building, Sales, New Business Development, Retail, Analysis, Sales Management, Employee Training, E-commerce, Project Management, Business Development, Leadership, Marketing, Negotiation, Policy, Sales Operations, Contract Negotiation, Auditing, Purchasing, Inventory Management, Operations Management, Business Strategy, Income Statement, Leadership Development, Process Improvement, Time Management, Business Planning, Change Management, Customer Satisfaction, Forecasting, Coaching, Strategy, Logistics, Six Sigma, P&L Management, Start-ups, Business Analysis, Risk Management, Contract Management, Business Process..., Performance Management, Program Management
Education
Howard Payne University 1974 — 1978
Christian Ministries
Howard Payne University
AMPAC Fine Chemicals September 2015 - Present
WHCI Plumbing Supply November 2011 - September 2015
Solyndra May 2010 - August 2011
New United Motros Manufacturing Inc. January 2008 - April 2010
Jiffy Lube International September 2004 - December 2007
Jiffy Lube Int. September 2003 - September 2004
Jiffy Lube International September 2002 - September 2003
Skills
PDCA, Kaizen, Quality Management, TQM, Toyota Production System, Leadership, Logistics, Kanban, Lean Manufacturing, Continuous Improvement, JIT, Manufacturing, Root Cause Analysis, Inventory Management, Employee Engagement, Value Stream Mapping, Six Sigma, 5S, Inventory Control, Iso 9000, Management, Poka Yoke, Quality Control, SMED, TPM, Training, Troubleshooting, Manufacturing Operations, ISO, Manufacturing...
Education
Modesto Junior College 1999 — 2001
Business
Sierra High School 1995 — 1999
High School Diploma, General Studies
Cognizant Technology Solutions January 2015 - Present
Sears Holdings Corporation May 2014 - Present
Sears Holdings Corporation April 2013 - Present
Sears Holdings Corporation February 2012 - April 2013
Sears Holdings Corporation February 2011 - February 2012
Pepsi Corporation May 2009 - July 2009
Jiffy Lube International May 2005 - December 2007
Menards July 2003 - December 2003
Skills
Microsoft Office, Project Planning, Training, Nielsen, Automation, JDA, Retail, Planograms, Merchandising, Forecasting, Inventory Management, Analytics, Analysis, Access, Microsoft Excel, Financial Analysis, Data Analysis, Visual Merchandising, Project Management, Sales
Education
Bradley University 2006 — 2007
BS, Finance
Woodstock High
Woodstock High
TiLite May 2014 - Present
Jiffy Lube International July 2013 - April 2014
Numotion Mobility September 2012 - April 2013
Express Employment Professionals March 2012 - March 2013
Walla Walla Community College January 2010 - December 2011
Sykes 1996 - 2010
Skills
Customer Service, Management, Strategic Planning, Sales, Microsoft Excel, Team Building, Process Improvement, Microsoft Office, Automotive
Education
Walla Walla Community College 2009 — 2011
Associate's Degree, Automotive Engineering Technology/Technician
Oregon Institute of Technology 1990 — 1992
Attended Courses, Medical Office Systems Technology
Klamath Union High School
Adventist Health 2013 - Present
Adventist Health 2010 - 2013
Hewlett-Packard 2003 - 2010
Hewlett-Packard 2000 - 2003
Manpower Staffing Services 1999 - 2000
Arcadia Management March 1999 - August 1999
Jiffy Lube International 1996 - 1999
Skills
Order Management, SAP, Project Support, Data Entry, Customer Service, Cerner, Supply Chain, Account Management, EDI, Healthcare IT, Troubleshooting, EMR, HL7, Visio, Analysis, Program Management, Healthcare Information..., Vendor Management, Software Documentation, EHR, Testing, Data Analysis, Process Improvement, Access, SDLC, Integration, ERP, Requirements Analysis, Business Process..., Quality Assurance, Application Support, HIPAA, Change Management
Education
University of Phoenix 2010 — 2012
Bachelor of Science (BS)
Jiffy Lube Franchise August 2008 - October 2009
Jiffy Lube International January 2005 - August 2008
Ridgewood High School January 2000 - January 2006
MD Landscaping March 2001 - June 2001
Education
Ridgewood High School
Triton-College
Mechanical Classes
Thermo Fisher Scientific January 2015 - Present
Fisher Clinical Services August 2013 - January 2015
Jiffy Lube International April 2010 - May 2013
PNC Mortgage June 2009 - April 2010
Education
California University of Pennsylvania 2011 — 2013
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
California University of Pennsylvania 2005 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
Fazoli's Restaurant Management, LLC October 2003 - Present
Jiffy Lube International May 2005 - August 2005
McDonald's Corporation April 1995 - January 2005
DKD Enterprises May 2001 - October 2001
Skills
Restaurant Management, Restaurants, Food Service
Education
University of Nebraska-Lincoln 2004 — 2009
Bachelor's Degree, Graphic Design
Central Community College 1998 — 2000
Associate's Degree, Commercial and Advertising Art
Cummins Inc. September 2014 - Present
US Synthetic April 2012 - August 2014
Jiffy Lube International May 2010 - April 2012
Skills
Process Engineering, Pro Engineer, Solidworks, Finite Element Analysis, Mechanical Engineering, Lean Manufacturing, Matlab, Design of Experiments, Continuous Improvement
Education
Brigham Young University 2011 — 2014
Bachelor of Science (BS), Mechanical Engineering
Republic National Distributing Company 2015 - 2015
Jiffy Lube International 2014 - 2015
BNY Mellon June 2013 - August 2013
Lantana Communications November 2012 - May 2013
First Rate, Inc January 2012 - November 2012
University of Texas at Arlington August 2010 - December 2011
Skills
Coordination, Microsoft Office, Problem Solving, Customer Service, SQL, Oracle Applications, Data Analysis, Return on Investment..., Project Coordination, Project Delivery, PowerPoint, Microsoft Excel, Remote Desktop, Salesforce.com, Marketing Strategy, Management, Leadership
Education
The University of Texas at Arlington 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Securitas Security Services USA, Inc. April 2015 - Present
UPS November 2013 - Present
Jiffy Lube International July 2014 - March 2015
Combined Insurance August 2013 - September 2013
American Income Life Insurance Company June 2013 - June 2013
Sheraton Hotel and Convention Center March 2013 - May 2013
Aflac February 2013 - February 2013
Bankers Life and Casualty Company January 2013 - February 2013
Gold Crown Lanes September 2012 - January 2013
UPS November 2012 - December 2012
Skills
Microsoft Office 2007, Customer Service, Critical Thinking, Diligent, Highly motivated..., Time Management, Compassion, Multi Tasking, Highly detail oriented, Highly personable, Decisiveness, Goal Oriented, Positive Can-do Attitude, Accountability, Life & Health Insurance..., Organization, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Lyndon State College 2006 — 2011
Bachelor’s of Science, Business Administration
St. Johnsbury Academy
AAMCO Transmissions and Total Car Care May 2010 - Present
AAMCO Transmissions and Total Car Care May 2010 - Present
J.P. Morgan May 2004 - July 2008
Jiffy Lube International April 1996 - April 2004
Skills
Automotive, Vehicles, Automotive Aftermarket, Automobile, Automotive Repair, Parts, Customer Satisfaction, Sales Management, Profit, Continuous Improvement, Purchasing, Sales, Team Building, Lean Manufacturing, Powertrain
Education
Johnson County Community College 1999 — 2001
Associate's degree, Accounting and Finance
Caesars Interactive Entertainment Inc. 1999 - 2014
Jiffy Lube International April 1984 - May 1999
Skills
Exceptional People..., Team Building, Team Leadership, Compliance, Multi-unit Retail..., Guest Service Management
Education
University of Mississippi - School of Business Administration 2013 — 2016
Human resources, Business Administration and Management, General
Northwest Mississippi Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
Price Paid Records February 2015 - Present
Walmart July 2014 - January 2015
Enterprise Rent-A-Car March 2013 - June 2014
Fresh Lifelines for Youth (FLY) January 2014 - May 2014
Foothill-De Anza Community College District May 2009 - December 2012
Burger King Corporation November 2008 - May 2009
Price Paid Records December 2003 - December 2008
City of Las Vegas January 2006 - December 2007
Jiffy Lube International February 2002 - December 2003
Hollywood Video January 2000 - January 2002
Skills
Verbal Communication, Organization, Team Player, Great since of Right..., Customer Service, On Time or Early, Reliable, Taking Direction, Good with Money
Education
San Jose State University 2012 — 2014
Bachelor's Degree, Justice Studies, 3.75 GPA
De Anza College 2009 — 2012
Associate's Degree, Social and Behavioral Science, 3.71 GPA
De Anza College 2009 — 2012
Associate's Degree, Television Production, 3.71 GPA
De Anza College 2009 — 2012
Associate's Degree, Film Production, 3.71 GPA
Fort Wayne Community Schools January 2013 - Present
Petco April 2012 - November 2012
Fort Wayne Community Schools June 2010 - April 2012
Northeast Indiana Veterinary Emergency and Specialty Hospital (NIVES) July 2004 - January 2012
Animal Care and Control (FWACC) January 2004 - July 2004
Jiffy Lube International July 2001 - April 2003
Animal Care and Control (FWACC) December 2000 - July 2001
Skills
Microsoft Office, Multi-line Phone, Priority Management, Customer Relations, Customer Satisfaction, Data Entry, Fax, Mediation, Management, Communication, Employee Management, Professional..., Resourceful in the..., Research, Online Research, Copying, Transcribing, 10 Key, Time Management, Mentoring, Deadline Oriented, Positive Employee...
Education
Indiana University—Purdue University Fort Wayne 1997 — 1999
Graphic Design
Ball State University 1996 — 1997
Art Teacher Education
Northrop High School 1992 — 1996
High School, Fine/Studio Arts, General