Experience
Renovation Nation Inc   Sales and Marketing ManagerRenovation Nation IncMay 2014 - Present
Citi  March 2015 - April 2015
Tax Defense Network  August 2014 - October 2014
Kaplan College   January 2014 - May 2014
Exit Realty  2013 - 2014
Exit Realty  2013 - 2014
PHH Mortgage  June 2012 - 2013
Big Picture Services   April 2004 - June 2012
U. S. Navy   March 1983 - October 1995

Skills
Credit, Loans, FHA, Refinance, Mortgage Lending, Residential Mortgages, Microsoft Office Suite, Customer Service, Microsoft Office, Sales, Training, Sales Management

Education
Florida State College at Jacksonville   2003 — 2005
Associate's degree, Business Administration and Management, General

Patricia Stevens Career College and Finishing School
Certificate, Public Relations

Experience
Kaplan College   February 2015 - Present
DeVry University  2007 - 2014
DeVry University  March 2002 - December 2006
DeVry University  May 2003 - December 2004
Vision Solutions  1998 - 2001
Objective Systems Integrators  1997 - 1998
Various Positions  1985 - 1997

Skills
People Skills, Training, Program Management, Leadership, Management, Unix, Telecommunications, Business Process, Public Speaking, Networking, Testing, Databases, Data Analysis, Business Intelligence, Competitive Intelligence, Innovation, Technology, Consulting, Project Management, Microsoft Excel, Team Building

Education
Northcentral University   2009 — 2015
DBA (doctoral candidate)

DePaul University - Charles H. Kellstadt Graduate School of Business   1989 — 1991
Master of Business Administration (MBA)

University of Houston
Bachelor of Science (BS)

Experience
Recology  September 2013 - Present
NatureBridge  August 2011 - Present
Hostelling International USA  January 2011 - Present
San Francisco Conservation Corps  April 2012 - October 2013
East Bay Regional Park District  June 2010 - August 2013
Sierra Club  January 2010 - April 2010
Kaplan College   February 2008 - May 2009
Student Conservation Association  October 2007 - February 2008
National Park Service  May 2006 - February 2008
Denison University  August 2004 - May 2007

Skills
Environmental Education, Community Outreach, Program Management, Event Planning, Leadership, Public Relations, Management

Education
Denison University   2003 — 2007
BA, History, Economics

Experience
Independent forensic nursing   January 2006 - Present
Kaplan College   May 2006 - February 2014
YWCA-Kalamazoo   January 2002 - October 2005
Planned parenthood of south central michigan  April 1999 - October 2005

Skills
Admissions, Healthcare, Health Education, Patient Education, Public Speaking, BLS, Phlebotomy, Medical/Surgical, Nursing, Staff Development, Nursing Education, Clinical Research, ACLS, Cpr Certified, Inpatient, Direct Patient Care, Patient Safety, Rehabilitation, Hospitals, Healthcare Management, Higher Education, EMR, IV, Acute Care, Pediatrics, EKG

Education
Drexel University   2000 — 2002
Masters in nursing, Education

PPFA OB/Gyn NP program   2000 — 2002
WHNP, Women's health

University of Michigan   1996 — 1998
BSN, nursing

Experience
Sharp HealthCare  November 2014 - Present
Kaplan College   2014 - 2015
Kaplan College   2014 - 2015
Kaplan College   2014 - 2015
Family Health Centers of San Diego  May 2014 - November 2014
Community Health Group  January 2014 - May 2014
Concorde Career Colleges, Inc.   2013 - 2014
Concorde Career Colleges, Inc.   2013 - 2014

Skills
Front Desk, Management, Medical Terminology, Medical Billing, Medical Office, Restaurant Management, Customer Service, Customer Relations, Cash Flow, Cash Management, Cashiering, Cash Handling

Education
Kaplan College-San Diego   2014 — 2018
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Concorde Career College-San Diego   2013 — 2014
Certificate, Medical Office Management/Administration

Experience
Kaplan College   November 2013 - Present
American Heart Association American Stroke Association  September 2012 - Present
LabCorp  January 2011 - August 2013
All Medical Personnel  August 2003 - March 2011
Concentra  March 2006 - February 2009

Skills
Medical Terminology, Cpr Certified, Phlebotomy, Vital Signs, BLS, EMR, HIPAA, EHR, Venipuncture, Community Health, Customer Service, Data Entry, Patient Education, Patient Safety, Healthcare

Education
Dallas County Community College   2007 — 2012
Associate of Science (A.S.), Health and Wellness, General

Sam Houston State University

Experience
Kaplan College   June 2013 - April 2014
Kaplan College   August 2010 - June 2013
CA Redding CO.   May 2009 - August 2010

Skills
Higher Education, Admissions, Adult Education, Awesomeness, Student Affairs, Teaching, Tutoring, Curriculum Design, Curriculum Development, Resume Writing, CampusVue, Staff Development, Distance Learning, E-Learning, Educational Leadership, Leadership, Student Recruiting, Networking, Academic Administration, Enrollment Management, Retaining Customers, Instructional Design, Public Speaking, Coaching, Campus, Research, Career Development, Career Counseling, Student Financial Aid, Leadership Development, College Recruiting, Job Coaching, Academic Advising, Community Outreach, Training, Customer Retention, Customer Service, Management, Team Building, Event Planning, Nonprofits, Program Development, Strategic Planning, Microsoft Office, Sales, Fundraising, Recruiting, Program Management, PowerPoint

Education
Kaplan University   2012 — 2014
Bachelor's Degree, Business/Corporate Communications/Summa Cum laude

College of the Sequoias   1992 — 2000
Business Administration

Experience
Zenith Education Group  February 2015 - Present
TYFA Radio   September 2012 - Present
NYSR - National Youth Sports Radio / BK Productions / BK DJ Service   January 2005 - Present
Corinthian Colleges, Inc.   February 2014 - February 2015
Kaplan College   August 2009 - February 2014
Kaplan College   August 2009 - February 2014
Kaplan College   August 2009 - February 2014
Premiere Research Group   July 2008 - February 2009
University Health System  June 2007 - July 2008
Toepperwein Family Practice   1997 - 1999

Skills
Phlebotomist, I.V. Certified, BLS Certified, Cpr Certified, Phlebotomy, Recruiting, Resume Writing, Mock Interviews, Career Counseling, Career Preparation, Career Development, Medical Assisting, Medical Ethics, Interviews, College Recruiting, Temporary Placement, Campus, Retaining Customers, Admissions, Verify Medical..., Foley Catheter..., Interview Preparation, Student Affairs, Human Resources, Job Fairs, Academic Advising, Healthcare, Job Coaching, Conflict Resolution, Time Management, Staff Development, Hiring, Job Search Strategies, Leadership, Enrollment Management, Student Financial Aid, Adult Education, Student Recruiting, New Hire Orientations, CampusVue, Student Development, Policy, Training, Employee Training, Employee Benefits, Leadership Development, Higher Education, Management, Applicant Tracking..., Hospitals

Education
Colorado Technical University   2014 — 2016
Bachelor's Degree, Business Administration - Human Resource Management

Alamo Community Colleges - San Antonio College / Northeast Lakeview College   2013 — 2014
Associate of Arts, Liberal Arts and Sciences/Liberal Studies, Junior

St. Phillips College   2006 — 2009
None, Nursing Pre-reqs.

National Education Center   1995 — 1995
Medical Assistant Certification, Medical Assistant

U.S. Air Force NCO Prep Course   1988 — 1988
NCO Leadership, Non-Commissioned Officer Leadership Training

U.S. Air Force Combat School   1987 — 1987
Air Base Ground Defense, Tactical Field Operations, Air Base Ground Defense, Tactical Field Operations

U.S. Air Force Basic Training   1986 — 1986
Military Basic Training, U.S. Air Force

U.S. Air Force Law Enforcement Academy   1986 — 1986
Law Enforcement Specialist, Federal Law Enforcement

Socastee High School   1983 — 1986
High School Diploma, High School/Secondary Diplomas and Certificates

Kitty Hawk Jr. High   1980 — 1983

Experience
Concorde Career Colleges, Inc.   July 2015 - Present
Kaplan University  February 2013 - July 2015
Carrick Institute of Education (a Kaplan International company)   April 2012 - December 2012
Kaplan Higher Education  September 2010 - April 2012
Kaplan Higher Education  January 2008 - September 2010
Kaplan College   August 2003 - December 2007

Skills
Staff Development, Admissions, Student Financial Aid, Career Development, Curriculum Development, Higher Education, Program Development, Recruiting, Enrollment Management, Training, Student Affairs, Academic Advising, International Education, Career Counseling, CampusVue, Leadership Development, Adult Education, Higher Education..., Public Speaking, Leadership, Student Recruiting, Retaining Customers, Student Counseling, Teaching, Educational Leadership, Student Development, Campus, Accreditation, Organizational..., Job Search Strategies, Student Engagement, College Teaching, Coaching, College Recruiting, Academic Administration, Community Outreach, Academia, Conflict Resolution, Instructional Technology, Distance Learning, Courses, Curriculum Design, Resume Writing, Educational Technology, Employee Training, Instructional Design, Classroom, Faculty Development, Interviews, E-Learning

Education
Pepperdine University Graduate School of Education and Psychology   2013 — 2014
Master's Degree, Learning Technologies, 4.0

Kaplan University   2004 — 2006
Bachelor of Science, Information Technology, 4.0

Fleming College   1979 — 1981
Associate's Degree, Audio Visual Technologies

John Rennie High School   1972 — 1976

Experience
Sharp HealthCare  January 2009 - Present
Kaplan College   February 2012 - September 2015
Sharp HealthCare  October 2005 - November 2013
UEI College  October 2009 - February 2012
AA Wireless, Inc.   1992 - 2004

Skills
Nursing, Patient Safety, BLS, Hospitals, ACLS, HIPAA, Patient Advocacy, PALS, Inpatient, IV, Pediatrics, Healthcare Management, Infection Control, Healthcare, Wound Care, Nursing Care, Home Care, Healthcare Information..., Quality Improvement, Clinical Research, Emergency Room, Phlebotomy, EKG, EMR, Medical/Surgical, Critical Care, Medication..., Ambulatory, Direct Patient Care, Cerner, Emergency Medicine, Telemetry, Nursing Education, EHR, Patient Education, Cpr Certified, Disease Management, Medical Terminology, Informatics, Acute Care, Health Education, Accreditation

Education
Excelsior College   2010 — 2012
MSN

UCSD
Emergency Nursing Certificate

Unitek College
Registered Nursing

Kaplan College   2004 — 2005
Vocational Nursing

Experience
Sisters of Charity Health System  June 2014 - Present
Sisters of Charity of Leavenworth Health System  August 2012 - Present
Kaplan College   2005 - August 2012
Kaplan College   2005 - 2012
Dr. Shirar Clinics   February 2003 - August 2007
Evergreen Pediatrics   May 2001 - February 2003

Skills
Healthcare, Team Leadership, Program Management, Teaching, Medical Assistant, Medical Billing, Job Coaching, Customer Service, Employee Relations, Contract Negotiations, Strategic Planning, Public Relations, Risk Management, Problem Solving, Documentation, Troubleshooting, Inventory Management, Budgeting, Organizing, Event Planning, Microsoft Office, PowerPoint, Excel, Interior Design, Staff Development, Leadership Development, Leadership, Budgets

Education
Kaplan University   2011 — 2013
Bachelor's Degree, Business Management, 4.0

Colorado State University

Red Rocks Community College

Experience
Kaplan College   October 2012 - Present
Kaplan College   April 2009 - October 2012

Skills
Leadership Development, Leadership, Academic Administration, Enrollment Management, Recruiting, Educational Leadership, Fundraising, Student Financial Aid, Career Development, Academic Advising, Microsoft Office, Event Planning, Student Affairs, Classroom, Staff Development, Job Search Strategies, Admissions, Instructional Design, Editing, Curriculum Development, Student Counseling, Student Recruiting, Career Counseling, Social Media, College Recruiting, Research, Admissions Counseling, Instructional Technology, CampusVue, Higher Education, Teaching, Interviews, Adult Education, Student Development, Curriculum Design, Community Outreach, PowerPoint, Distance Learning, Campus, Coaching, Retaining Customers, E-Learning, Training, Public Speaking, College Teaching, Resume Writing, Nonprofits, Faculty Development, Student Engagement, Financial Aid...

Education
Kaplan University   2013 — 2016
Business Administration, Management and Operations

Crafton Hills College   2012 — 2013
Business Administration, Management and Operations

Experience
Compressor Elements   November 2013 - Present
ALCO Stores, Inc  February 2013 - September 2013
Duckwall Alco  March 2011 - September 2012
Kaplan College   September 2008 - March 2011
Harbor Freight Tools  November 1999 - April 2008

Skills
Inventory Control, Retail, Store Management, Loss Prevention, Inventory Management

Education
Colorado Technical University   2008 — 2011
Associate, Accounting

McCamey High School   1994 — 1997
diploma, general

Experience
Centennial Hills Hospital  December 2014 - January 2015
Kaplan College   April 2014 - 2015
CVS Pharmacy  November 2014 - December 2014
United States Air Force  April 2010 - April 2014

Skills
Aseptic Technique, Customer Service, Cashiering, Typing, Teamwork, Leadership, Computer Proficiency, Problem Solving

Education
Kaplan College-Las Vegas   2014 — 2015
Diploma, Pharmacy Technician

Community College of the Air Force   2012 — 2013
Associates of Applied Science, Airframe Mechanics and Aircraft Maintenance Technology/Technician

Experience
Registered Nurse  December 2014 - Present
Graduate Nurse  October 2014 - Present
Advanced Medical Staffing  June 2014 - Present
Kaplan College   February 2013 - Present

Skills
Healthcare, Rehabilitation, Nursing, BLS, Acute Care, CPR Certified, Patient Safety, Microsoft Word, Customer Service, HIPAA, Inpatient, Medical Terminology, Medical-Surgical, Medication..., Patient Education, PowerPoint, Team Building, Vital Signs, Compassion

Education
Kaplan College-Las Vegas   2013 — 2014
ADN, Registered Nursing/Registered Nurse

College of Southern Nevada   2010 — 2013
Associate of Arts and Sciences (AAS)

Experience
Kaplan College   May 2014 - Present
Kaplan College   May 2006 - May 2014
Allergy Asthma & Dermatology   February 2004 - May 2006

Skills
Cpr Certified, PowerPoint, Vital Signs, Medical Billing, Medical Terminology, Data Entry, Phlebotomy, Medical Coding, First Aid, Healthcare Management, Clinical Research, Healthcare, Hospitals, Health Education, HIPAA, Telephone Skills, Critical Thinking, EMR, Medical Records, CPR Certified, Microsoft Excel, Training, Microsoft Office

Education
Kaplan University   2015 — 2017
Master of Science (M.S.), Health Informatics

Kaplan University   2010 — 2011
Bachelor of Science (B.S.), Health Science

Del Mar College   2007 — 2010
General Studies

Kaplan College-Corpus Christi   2003 — 2004
Registered Medical Assistant

Experience
Kaplan College   January 2007 - July 2013

Skills
Compliance, Admissions, Administrative..., Customer Service, Coordination, Detailed Organization, Receptionist Duties, File Management, Proctoring, Enrollments, Enrollment Services, Customer Oriented, Supply Ordering, Higher Education, Career Education, Software Documentation, Data Entry, Enrollment Management, Campus, Academic Advising, Student Recruiting, Student Affairs, Academic Administration, Student Engagement, FERPA, Faculty Development, Student Loans, Resume Writing, Higher Education..., Adult Education, Public Speaking

Education
Community College of Southern Nevada
Medical/Clinical Assistant

Kaplan University

Experience
Cincinnati Police   February 2015 - Present
The Cincinnati Police Foundation   October 2014 - Present
City of Cincinnati Chief of Police Advisory Board   January 2014 - Present
Lighthouse Sheakley Center For Youth   January 2013 - Present
Teen Response, Inc.   August 2012 - January 2013
Kaplan College   June 2011 - March 2012
Light Foundation   February 2003 - August 2009
Teen Response   1990 - 1999
Tien Sun Wushu   1983 - 1985
Tien Sun Wushu   1983 - 1985

Skills
Marketing Communications, Commercials, Non-profit..., Athlete Representation, Athlete Marketing, Communication Skills, Community Development, Public Speaking, Public Relations, Radio Broadcasting, Radio Host, Television Producing, Film Production, Film Finance, Television Directing, Community Outreach, Program Management, Grants, Sports, Scouting, Editing, Professional Sports, Non-profits, Fundraising, Grant Writing, Research, Leadership, Media Relations, Social Networking, Social Media, Sports Management, Leadership Development, Athletics, Social Media Marketing, Event Management, Facebook, Baseball, Event Planning, Program Development, Team Building, Motivational Speaking, Broadcast, Coaching, Volunteer Management, Basketball, Sponsorship Sales, Higher Education, Sponsorship, Teaching, Staff Development

Education
Newburgh Seminary & Theological School   2011 — 2012
Bachelors Christian Education, Christian Education

Cornell University   1998 — 1998
Crisis Intervention, Crisis Intervention

College of Mount Saint Joseph   1992 — 1994
Social Work, Social Work

University of Cincinnati   1986 — 1990
Associates, Criminal Justice

Experience
Currently Unemployed  May 2013 - Present
Kaplan College   April 2012 - May 2013
Aegis Communications  February 2013 - April 2013
Chase  July 2012 - October 2012
Elwood Staffing Services, Inc.   April 2012 - June 2012
OTTO Engineering, Inc.   November 2011 - January 2012
Safety Service Systems  May 2011 - August 2011
US Army  September 2009 - April 2011
US Federal Government  May 2009 - September 2009
US Army  January 2008 - April 2009

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Customer Service, Teamwork, English, Public Speaking, Social Media, Team Leadership, Management Consulting, Data Analysis, HTML

Education
Elgin Community College   2011 — 2013

Columbia College   2009 — 2011
Business Administration and Management, General

Grantham University   2008 — 2009
Business Administration and Management, General, 3.00

Experience
SafeAuto Insurance Company  May 2013 - Present
iQor  August 2011 - December 2011
Community Choice Financial   June 2010 - August 2011
Kaplan College   March 2010 - July 2010
Discover Financial Services  June 2003 - December 2009

Skills
Interviews, Leadership, Coaching, Training, Management, Call Centers, Phone Etiquette, Collections, Dispute Resolution, Customer Satisfaction, Human Resources, Sales, Customer Service, Software Documentation, Strategy, Process Improvement, Team Building, Performance Management, Financial Services, Microsoft Office

Education
Franklin University
Master of Business Administration, General

DeVry University
Bachelor of Technical Management

Technology Education College
Associate of Accounting

Experience
Kaplan College   May 2013 - Present

Education
Kaplan College-Las Vegas   2013 — 2014

College of Southern Nevada   2009 — 2011

Experience
Hoffman Cabinets   August 2014 - Present
JDK Services   February 2012 - Present
DFW Direct Insurance   February 2012 - August 2013
Kaplan College   February 2011 - February 2012
ACE-America's Cash Express   October 2006 - February 2011
Waffle House Inc  February 2003 - October 2006
U.S. Department of Homeland Security, Transportation Security Administration   January 2002 - February 2003
Global Crossing Telecommunication, LTD   January 2000 - January 2002
US Marine Corps  September 1987 - April 2000

Skills
Strategic Planning, Leadership Development, Team Building, Customer Service, Coaching, Sales, Staff Development, Budgets, Management, Public Speaking, Operations Management, Team Leadership, Sales Management, Retail, Inventory Management, Leadership, Employee Relations, Account Management, Employee Benefits, Training, New Business Development, Process Improvement, Performance Management, Human Resources, Outlook, Event Management, Sales Process, Call Center, Employee Training, System Administration, Program Management, Business Strategy, Recruiting, Event Planning, Change Management, PowerPoint, Income Statement, Cross-functional Team..., Negotiation, Contract Negotiation, Project Planning, Microsoft Excel, Forecasting, Project Management, Public Relations, Microsoft Word, Organizational..., Microsoft Office, Vendor Management, Customer Satisfaction

Education
Dallas Baptist University   2005 — 2010
MBA, Strategic Management Decisions

National University   1996 — 1999
BBA, Business Administration

Experience
Kaplan College   September 2009 - Present
Lincoln College - Normal  July 2009 - September 2009
Aqua Group Inc   May 2008 - October 2008
DeVry University  November 2006 - March 2008
2006  July 2006 - November 2006
2005-2006  July 2005 - July 2006

Education
DeVry University
BA, Business Administration; Project Management; 2011

Experience
Tarheel ChalleNGe Academy - New London Campus   July 2015 - Present
Belmont Abbey College  January 2014 - Present
Kaplan College   May 2011 - July 2014
Law Enforcement/Corrections/Security   December 1998 - May 2011
US Air Force  October 2001 - October 2005

Skills
Criminal Justice, Private Investigations, Police, Enforcement, Patrol, Criminal Investigations, Staff Development, Academic Administration, Student Affairs, Academic Advising, Team Management, Program Management, Security, Military, Training, Policy, Executive Protection, Leadership, Emergency Management, Firearms, Interrogation, Investigation, Physical Security, Crime Prevention, Surveillance, Law Enforcement

Education
Nova Southeastern University   2012 — 2014
Doctor of Philosophy (PhD), Criminal Justice/Behavioral Science

Saint Leo University   2009 — 2011
Master of Science (M.S.), Criminal Justice/Forensic Science

Saint Leo University   2003 — 2009
Bachelor of Arts (B.A.), Criminal Justice/HR Management

Community College of the Air Force   2001 — 2005
Associate of Arts and Sciences (AAS), Criminal Justice

Experience
Education Corporation of America  September 2015 - Present
University of Phoenix  June 2007 - Present
Kaplan College   July 2014 - September 2015
University of Phoenix  June 2010 - July 2014
CTB McGraw Hill  March 2006 - November 2009
Society of Jesus  August 2000 - November 2005
Holy Names University  October 1999 - October 2003
The Commonwealth Club of California  January 2000 - July 2000
Holy Names University  June 1996 - January 2000
Holy Names University  January 1998 - June 1999

Skills
Leadership, Higher Education, Teaching, Curriculum Design, Public Speaking, Leadership Development, Adult Education, Training, Staff Development, Critical Thinking, Student Affairs, Academic Administration, Time Management, E-Learning, College Teaching, Research, Academic Advising, Distance Learning, Community Outreach, Instructional Design, Admissions, Fundraising, Management, Curriculum Development, Conflict Resolution, Faculty Development, Program Development, Student Development, Program Management, Technical Training, Development & delivery..., Faculty Training, Faculty Management, Faculty Relations, Higher Education..., Campus, University Teaching, Grant Writing, Workshop Facilitation, Student Engagement, Instructional Technology, Higher Education..., Educational Leadership, Academia

Education
Holy Names University   1998 — 2000
M.Ed., Inner-City Administration

Holy Names University   1989 — 1991
BA, Philosophy

Fordham University   2002 — 2004
Graduate Work in Systematic Theology

Experience
Concordia University Wisconsin  September 2012 - Present
Self Employed  August 2004 - Present
Extreme Gym   2007 - 2014
Kaplan College   2010 - 2012
Management Recruiters Of MADISON   2008 - 2011
The Judge Group  1995 - 2011
NOHL Composites   September 2008 - February 2009
HC Brill  August 2007 - February 2008
Cooper Power Systems  August 2006 - July 2007
Rockwell Automation  August 2005 - August 2006

Skills
Lean Sigma, Lean Manufacturing, Technical Training, Process Improvement, Process Development, Process Management, Process Mapping, Business Process..., Six Sigma, Business Process Mapping, Quality Assurance, Process Simulation, Change Management, Project Management, MS Project, Access, Budgets, Team Building, Program Management, Leadership, Analysis, Continuous Improvement, Testing, Sales, Management, Software Documentation, Manufacturing, Team Leadership, Troubleshooting, Training, Logistics, Human Resources, Customer Satisfaction, Time Management, Business Development, Customer Service, CRM, Coaching, Operations Management, Cross-functional Team..., Project Planning, Employee Relations, Organizational..., Leadership Development, Performance Management, Recruiting, Vendor Management

Education
Walden University   2006 — 2013
Ph.D, Org. Leadership & Change, 4.0 out of 4.0

Keller Graduate School of Management of DeVry University   2000 — 2002
MPM, Masters of Project management

Keller Graduate School of ManagementOakbrook   1995 — 2000
Master of Business Administration, Human Resources

Western New England University   1988 — 1991
BS, Liberal Studies

Excelsior College   1983 — 1991
BA, Liberal Studies

Excelsior College   1975 — 1983
AAS, Liberal Studies / Business

DeVry University-Illinois

Experience
Kaplan College   September 2010 - Present
Nortel Networks  August 1981 - February 2010

Education
Dallas Baptist University   1996 — 2000

Experience
Kaplan College   January 2014 - Present

Skills
Medical Terminology, ACLS, Critical Care, Certified Phlebotomists, Certified Hypnotherapy, Associate Degree in..., Manage Psychiatric..., Successful Business..., Successful Bussiness..., Healthcare, Customer Service, Hospitals, Microsoft Word, PowerPoint, Merchandising, Sales Management, Public Speaking, Management, Community Outreach, BLS, Leadership, Patient Safety, CPR Certified

Education
Kaplan College-Las Vegas   2014 — 2015
Associates of Degree of Nursing, Registered Nursing/Registered Nurse

College of Southern Nevada   2008 — 2013
Associate of Science (A.S.), Science

Experience
Sanford Brown College  October 2012 - October 2014
Kaplan College   April 2010 - September 2012
Kaplan College   April 2008 - April 2010

Skills
Teaching, Student Development, Staff Development, Leadership Development, Public Speaking, Student Affairs, Admissions, Recruiting, Career Counseling, Higher Education, Resume Writing

Education
Colorado Technical University   2013 — 2017
Doctor of Management, Organizational Development and Change

Kaplan University   2009 — 2011
Master of Science (MS), Higher Education/Higher Education Administration

Kaplan University   2008 — 2010
Bachelor of Science (BS), Business Administration and Management

Del Mar College   1997 — 1999
Associate of Applied Science, Child Development / Early Childhood Administration

Del Mar College   1997 — 1998
Certificate, Early Childhood Education and Teaching

Experience
Kaplan College   February 2013 - Present
Community College of Southern   August 2012 - December 2012

Education
Community College of Southern Nevada   2012 — 2014
Associate of Science (A.S.), Business Administration and Management, General, A-

Kaplan College-Las Vegas   2013 — 2013

Experience
Do Social Marketing & HR   July 2011 - Present
University of Maryland  March 2012 - Present
University of Phoenix  June 2010 - Present
University of Cincinnati  April 2010 - Present
American Sentinel University  December 2009 - April 2015
Tipton International Search, LLC   October 2014 - March 2015
Education Affiliates  April 2010 - September 2014
Kaplan College   December 2009 - April 2010
ITT Technical Institute  September 2008 - July 2009
Colorado Technical University Online  October 2005 - May 2008

Skills
Twitter, Facebook, Social Media Consulting, Social Media Marketing, LinkedIn Training, Corporate Social Media, Facebook Marketing, Facebook Fan Page..., Ghostwriting, Instagram, Pinterest Marketing, Twitter Marketing, Blogging, Canva, Personal Branding, Social Media..., Inspiring Teams, Client Rapport, Resume Writing, Employee Training, Military to Civilian..., Employee Relations, Business Coaching, Talent Acquisition, Talent Scouting, Coaching, Career Counseling, Leadership, Workshop Development, Public Speaking, Group Coaching, Employee Engagement, Distance Learning, Management, Curriculum Design, Leadership Development, Strategic Planning, Organizational..., Training, Career Development, Adult Education, Faculty Development, Teaching, Higher Education, Staff Development, Instructional Design, E-Learning, Academic Administration, Curriculum Development, Instructional Technology

Education
Indiana University Bloomington   2010 — 2010
Graduate Certificate, Distance Education

Northern Illinois University   1999 — 2007
Ed.D., Adult & Higher Education

Northern Illinois University   2000 — 2001
Certificate of Graduate Study, Women's Studies

DePaul University   1996 — 1999
M.A., Sociology, with Distinction

Roosevelt University   1993 — 1996
B.A., Political Science

Harper College   1990 — 1992
Associate's degree, Criminal Justice and Corrections

Experience
JPMorgan Chase  September 2014 - Present
Socle Education  August 2011 - February 2014
Vista College  2009 - 2011
Kaplan College   2004 - 2009
High Tech Institute  2002 - 2004
Concorde Career Colleges, Inc.   1997 - 1999
Brown Mackie College  1997 - 1999
New Horizons Computer Learning Centers  1997 - 1998
TAD Techincal Inst.   1993 - 1995
Sallie Mae  1991 - 1994

Skills
Staff Development, Student Financial Aid, Higher Education, Student Recruiting, Training, Adult Education, CampusVue, Career Counseling, Student Affairs, Public Speaking, Leadership Development, Leadership, Enrollment Management, Campus, Customer Service, Career Development, Research, Educational Leadership, Coaching, Accreditation, Hiring, Distance Learning, Retaining Customers, Curriculum Development, College Recruiting, Interviews, Conflict Resolution, Community Outreach, Instructional Design, Student Development, Recruiting, E-Learning, Organizational..., Student Engagement, Administration, Event Planning, Employee Training, Academic Advising, Nonprofits, Workshop Facilitation, Classroom, Student Counseling, Higher Education..., Program Development, Job Coaching, Critical Thinking, Academia, Academic Administration, Educational Technology, Job Search Strategies

Education
Emporia State University   1988 — 1990
BA, communication

Coffeyville Community College   1985 — 1987
Associate of Arts (A.A.), Journalism

Experience
Travelers  June 2015 - October 2015
Lab Support, a division of On Assignment  July 2013 - February 2014
TLG Learning  August 2012 - July 2013
ITT Technical Institute  January 2009 - July 2012
Kaplan College   September 2006 - January 2009
Countrywide Home Loans  September 2004 - June 2006

Skills
Recruiting, Training, Cisco Technologies, Leadership Development, CCNA, Public Speaking, Hyper-V, Enrollment Management, Community Outreach, Campus, Job Search Strategies, Educational Leadership, College Recruiting, Coaching, VMware, Microsoft Certified..., Staff Development, Windows Server, Student Affairs, Microsoft Exchange, Admissions, Resume Writing, Student Financial Aid, Leadership, Job Coaching, Interview Preparation, Instructor-led Training, Interviews, System Administration, Student Recruiting, Organizational..., Conflict Resolution, Organizational..., Employee Relations, Onboarding, CompTIA, Fundraising, Technical Recruiting, Team Leadership, Training Delivery, Job Search, Distance Learning, Temporary Placement, Employee Training, Job Fairs, Blended Learning, Academic Advising, Human Resources, New Hire Orientations, Internet Recruiting

Education
Eastern Washington University   2001 — 2004
B.S., Psychology

Spokane Community College   2014 — 2015
Accounting Certificate, Accounting

Experience
Commercial Trade Source   May 2015 - Present
Medtech College  November 2012 - May 2015
Kaplan College   September 2011 - September 2012
US Army  May 2009 - August 2011
US Army  June 2006 - March 2009
US Army  April 2005 - June 2006
US Army  October 2003 - April 2005
US Army  April 1997 - October 2003

Skills
Military, Information Assurance, Army, Military Operations, Military Experience, Force Protection, Command, Security Clearance, Intelligence Analysis, Operational Planning, National Security, Weapons, DoD, Counterterrorism, Top Secret, Intelligence, Organizational..., Military Training, Government Contracting, Admissions, Readiness, Personnel Supervision, Policy, Combat, Counterinsurgency, Defense, Tactics, Training, Leadership Development, Leadership, Staff Development, Higher Education, Recruiting, Public Speaking, Adult Education, Team Building, Customer Service, Career Counseling

Education
Columbia Southern University   2010 — 2013
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services, 4.00

Gatesville High School   1988 — 1990
High School Diploma, High School Diploma - General Education, 9th to 12th

Experience
Macomb Community College  August 2015 - Present
Beaumont Hospital  August 2015 - Present
Kaplan College   September 2014 - June 2015
US Navy  July 2009 - May 2012

Skills
CPR Certified, First Aid, Phlebotomists, CNA, Medical Terminology, Medical Assisting, EKG, Healthcare, Military, Patient Safety, Medical Records, Military Training, Patient Education, AED, Security Clearance, Military Operations, Military Experience, Critical Thinking, Weapons, Navy, Operational Planning, Phlebotomy, Force Protection, Data Entry, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Outlook, Training, HIPAA, Time Management, Nursing, Research

Education
Macomb Community College   2015 — 2017
Associate's degree, Registered Nursing/Registered Nurse

Kaplan College-San Diego   2014 — 2015
Career Diploma, Nursing Assistant/Aide and Patient Care Assistant/Aide, 3.41

Florida State College at Jacksonville   2012 — 2014
General Studies

Experience
TLC Life Coaching   March 2015 - Present
Dallas Life Foundation Homeless Shelter   April 2002 - Present
Kaplan College   May 2011 - May 2013
Life Builders Counseling Center   2002 - 2004
Dental Replacements Training Academy   2002 - 2003
Dr. Edward Abrams and Dr. Gene Butler   1977 - 2000

Skills
Adult Education, Higher Education, Training, Student Affairs, Teaching, Transformational Life..., Public Speaking, Customer Service, Team Building, Coaching, Microsoft Office, Leadership Development, Event Planning, Leadership, Client Counseling, Goal Seek, Dream Building, Relationship Building, Cooking, Blogging, Coordinator

Education
Life Mastery Institute
Certified Life Coach, Transformational life coaching

Life Mastery Institute, Center for Transformational Coaching
Certified Life Coach, Life coaching

Calvary Thoelogical Seminary
Bachelor of Arts in Christian Counseling, Certified Temperament Therapist, A

Coastal Carolina Community College
Dental Assisting, Dental Assisting/Assistant

Dallas Baptist University
Studied Psycology, Counseling Psychology

Experience
Institute of Technology Modesto Campus   September 2014 - March 2015
Carrington College California  May 2010 - September 2014
Kaplan College   February 2007 - October 2009

Skills
Employee Assistance..., Externship Placement, Job Search Strategies, Resume Writing, Career Development, Interview Preparation, Career Counseling, Mock Interviews, Job Coaching, Recruiting, Student Engagement, Cover Letters, Career Assessment, CampusVue, Job Search, Career Development..., Public Speaking, Customer Service, Interviewing Skills, Job Fairs, PowerPoint, Student Affairs, Applicant Tracking..., Higher Education, Talent Acquisition, Workforce Development, Appointment Scheduling, Data Entry, Adult Education, Campus, Enrollment Management, College Recruiting, Interviews, Student Financial Aid, Academic Administration, New Hire Orientations, Staff Development, Hiring, Admissions, Leadership Development, Onboarding, Instructional Design, Training, Retaining Customers, Program Development, Distance Learning, Employee Relations, Community Outreach, Student Recruiting, Curriculum Development

Education
Modesto Junior College   1995 — 1996
General Education, Business Administration and Management, General, 3.5

DeVry University-California
Bachelor's degree, Business Administration and Management, General, 4.0

Experience
arc  October 2014 - July 2015
Kaplan College   November 2011 - October 2014
Wilton  April 2010 - July 2011
Florida Learning Solutions   April 2010 - July 2011
Huntington Learning Center  October 2008 - April 2010
Dillards  November 2006 - August 2008
South Carolina Learning Solutions   February 2003 - August 2006
McLeod Health and Fitness   January 2001 - February 2003
Governor's School for Science and Math   August 1999 - June 2001
Estee-Lauder/Belk   January 2000 - January 2001

Skills
Higher Education, Admissions, Student Affairs, Teaching, Academic Advising, Adult Education, Curriculum Development, Retaining Customers, Curriculum Design, Campus, CampusVue, Faculty Development, Student Recruiting, Military relations, Early Childhood..., Strategic Planning, Military, Leadership, Nonprofits, Supervisory Skills, Organizational..., Public Speaking, Community Outreach, Leadership Development, Staff Development, Policy, Program Development, Management, Training, Interviews, Conflict Resolution, Customer Service, Career Development, Resume Writing, Recruiting, Workshop Facilitation, Leadership development

Education
Kaplan University   2012 — 2013
Master's degree, Higher Education/Higher Education Administration

Concord Law School - Kaplan University   2008 — 2011
Executive Juris-Doctorate, Criminal Law

Kaplan University   2004 — 2007
Bachelor's degree, Legal Studies, General

Experience
Cokey Powell, PhD   October 2014 - Present
Kaplan College   2014 - Present
New Alternatives, Inc  January 2010 - June 2014
Kaplan College   2014 - 2014
Total Merchant Services  2014 - 2014
Total Merchant Services  2014 - 2014

Skills
Clinical Supervision, CBT, Mental Health, Family Therapy, Psychotherapy, Group Therapy, Adolescents, Treatment, Mental Health Counseling, Behavioral Health, Psychology, Crisis Intervention, Dual Diagnosis, DBT, Anger Management, Life Transitions, Play Therapy, Post Traumatic Stress, Program Management, Program Development, Psychological Assessment, Psychological Testing, Clinical Psychology

Education
Union Institute & University   1998 — 2001
Doctor of Philosophy (PhD), Clinical Psychology

University of Detroit Mercy   1994 — 1996
Master of Arts (M.A.), Clinical Psychology

Davenport University   1982 — 1986
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management

Experience
CCI College   January 2006 - Present
UEI College  January 2011 - January 2012
Kaplan College   2008 - 2011

Skills
Higher Education, Admissions, Accreditation, Nursing Education, Curriculum Development, Public Speaking, Hospitals, Healthcare Management, Leadership Development, Clinical Research, Critical Thinking, Patient Education, Community Outreach, Coaching, Enrollment Management, Treatment, Wound Care, Training, Leadership, Research, Cpr Certified, Retaining Customers, Nursing, Teaching, Student Affairs, Adult Education, Vital Signs, Staff Development, Student Financial Aid, CampusVue, Healthcare, Customer Service, Program Development, Microsoft Office, Career Counseling, BLS, Health Education, Curriculum Design, CPR Certified

Education
Kaplan University   2009 — 2011
Bachelor of Science (BS Health.), Health and Wellness, General, 3.75

El Camino College-Compton Center   2005 — 2007
Associate of Arts and Sciences (AAS), Nursing, 3.0

Experience
Desert Hope Treatment Center   December 2013 - Present
DIAD Business Management Consulting   March 2012 - October 2014
SNAMHS   December 2012 - December 2013
SNAMHS   October 2012 - December 2012
State of Nevada; Rawson-Neal Adult Psychiatric Hospital   July 2012 - October 2012
BACTES Imaging Solutions  August 2012 - September 2012
Kaplan College   February 2011 - April 2012
El Jen Hospital and Convalescent Center   January 2012 - March 2012
Stanley Consultants Inc  March 2002 - March 2010

Skills
Troubleshooting, Operating Systems, XP, Microsoft Office, Medical Terminology, Medical Records, Medical Coding, Electronic Medical..., Windows, Microsoft Office 2007, Computer Hardware, EHR, Filing, Data Entry, EMR, Medical Transcription, Access, Customer Service, Project Management, Process Scheduler, Time Management, Databases, Hospitals, Medical Billing, HIPAA, Visio, Training, CPT, System Administration, Appointment Scheduling, Healthcare, Spreadsheets, 10 Key, Software Documentation, Administrative..., Records Management, Fax, Inpatient, ICD-9, Invoicing, Outlook, Data Analysis, Office Management, Supervisory Skills, Program Management, Telephone Skills, Health Information..., Microsoft Excel, PowerPoint, Microsoft Word

Education
Kaplan College   2011 — 2012
Associate of Science (AS), Health Information/Medical Records Technology/Technician, 3.68

University of Alaska Anchorage   1984 — 1985
none, Land Survey, 3.0

Elgin Community College   1978 — 1979
none, Photography/ art design, 3.26

Experience
TechR2   March 2014 - Present
Bradford School  November 2006 - Present
World Class CAD LLC   January 2001 - Present
Kaplan College   October 1996 - August 2009
Ohio Army National Guard  February 1978 - February 1999
ADB Airfield Solutions  July 1983 - September 1996
Siemens Industry USA  April 1979 - September 1981

Skills
Microsoft Office, Teaching, Programming, AutoCAD, CAD, Technical Writing, Military Leadership, Community Outreach, Network Engineering, Electro-mechanical

Education
Excelsior College
Bachelor of Science (BS), Liberal Arts - Concentration in Engineering and Management

Western Hills

Experience
Travelers  September 2012 - Present
Kaplan College   January 2011 - September 2012
Northern Rocky Mountain Chapter: Society of Financial Services Representative   April 2008 - November 2010
Institute of Business and Medical Careers (IBMC)   May 2009 - October 2010
4 Guys Investments LLC   August 2001 - November 2009
COUNTRY ® Financial  March 2008 - May 2009

Skills
Commercial Litigation, Entrepreneurship, Mediation, Business, Litigation, Property & Casualty..., Estate Planning, Family Law, Bankruptcy, Elder Law, Legal Research, Wills, Legal Writing, Corporate Law, Criminal Law, Contract Management, Negotiation, Teaching, Customer Satisfaction, Insurance, Policy, Training, Real Estate, Customer Service, Claim, Risk Management, Insurance Law, Research, Workers Compensation

Education
University of Colorado School of Law   2001 — 2004
J.D., law, business, estate planning, investing, insurance

Franklin Pierce University   1995 — 1999
B.A., Political Science

Experience
NWI Investigative Grp.   December 2012 - Present
UEI College  2009 - 2011
Kaplan College   February 2004 - August 2008

Skills
CPR Instructor Certified, Phlebotomist, Certified EKG Technician, First Aid, NIMS Certified, FEMA Certified, National Response..., Healthcare ICS Certified, EMI Certified, Cpr Certified

Education
Florida Metropolitan University   2007 — 2012
Bachelors in Science in Criminal Investigations, Criminal Investigations

Apollo College Of Medical and Dental Careers   1987 — 1988
Masters in Science of Nursing, Medical Assistant

Experience
American Red Cross  January 2013 - Present
Infectious Disease and Infusion Consultants   November 2012 - April 2013
Promise Hospital / MedSurg and ICU   December 2010 - September 2012
Kaplan College   September 2010 - September 2012
Aurora Behavioral HealthCare – PICU Unit / Psychiatric   July 2012 - August 2012
Mesa Photo Imaging Center   October 2001 - June 2008
United States Postal Credit Union   May 1996 - August 2001

Skills
Patient Advocacy, ACLS, BLS, Psychiatric Nursing, Labor and Delivery, MedSurg, Pediatric Nursing, Geriatric Nursing, Infusions, Telemetry, National Student..., Health Insurance, Business Networking, Cost Accounting, Time Management, Accounts Payable, Accounts Receivable, Student Affairs, Inventory Control, Public Speaking, Research, Networking, Team Leadership, Teamwork, Nursing, Medical/Surgical, Healthcare, Clinical Research, Inpatient, Healthcare Management, Wound Care, IV, ICU, Nursing Care, Critical Care, Patient Safety, Hospitals, Nursing Education, Medication..., Acute Care, Rehabilitation, Patient Education, EKG, EMR, Direct Patient Care, Treatment, Pediatrics, Emergency Room, Vital Signs, Quality Patient Care

Education
Kaplan College-San Diego   2010 — 2012
Associates Degree with Honors, Registered Nursing/Registered Nurse, 3.71 GPA

Kaplan College-San Diego   2010 — 2012
Associate of Science, Nursing

College of Southern Nevada   2009 — 2010
Psychology, 3.8

Kaplan College
Associate Degree; Associate of Science, Nursing

Experience
Kaplan College   January 2009 - Present
Southwestern College  July 2007 - January 2009

Education
Eastern Kentucky University   2003 — 2007
Bachelor of Arts, Public Relations

Experience
HealthSpot  June 2015 - Present
ViaQuest, Inc.   January 2015 - May 2015
Kaplan University  February 2009 - January 2015
Kaplan College   December 2007 - February 2009
KidsPeace  June 2007 - October 2007
Ohio Hospital for Psychiatry  August 2006 - June 2007
St. Stephen's Community House   September 2005 - May 2006

Skills
Leadership, Operations Management, Reporting & Analysis, Tableau, ArcGIS, Data Mining, Geospatial Data, Customer Relationship..., Career Counseling, Training, Leadership Development, Public Speaking, Recruiting, Strategic Planning, Higher Education, Program Development, CRM, Program Management, Coaching, Data Analysis, Sales, Contract Negotiation, Account Activity..., Clinical Placement, Project Management, Team Leadership

Education
University of Phoenix   2005 — 2007
Master of Business Administration (M.B.A.), Business Administration, Management and Operations

Earlham College   1998 — 2002
Bachelor’s Degree, Psychology

Kaplan University
Emerging Leader Program Certificate, Organizational Leadership

South Bend LaSalle High School
High School, General Studies

Experience
Kaplan Higher Education  March 2014 - Present
Kaplan University  January 2012 - March 2014
Kaplan University  2005 - March 2012
Kaplan College   2003 - 2005

Skills
Editing, Copy Editing, Higher Education, Distance Learning, E-Learning, Instructional Design, Adult Education, Curriculum Development, Curriculum Design, Proofreading, Academic Administration, Content Development, Admissions

Education
DePaul University   2005 — 2007
MA, New Media Studies

Indiana University Bloomington   1999 — 2003
BA, English

Experience
Time Warner Cable  October 2009 - Present
Kaplan College   October 2007 - June 2013
Harrisburg Area Community College  June 2011 - August 2012
Organic People  February 2007 - October 2010
Comcast  May 2006 - February 2007
Susquehanna Communications  April 2004 - May 2006

Skills
CSG PDB Database, Oracle SQL Developer, Telecommunications..., Project Management, Oracle, Crystal Reports, CSG, Vantage, Toad, Access Database, Microsoft Excel, Billing Systems, Customer Service, Databases, Leadership, Management, Public Speaking, Program Management, Strategic Planning, Team Building, Training

Education
University of Phoenix   2005 — 2008
MBA, Public Administration

University of Minnesota-Twin Cities   1998 — 2000
ABD PhD, Human Resource Development/Adult Education

Elmira College   1996 — 1997
Grad Cert, Training of Trainers

Purdue University   1994 — 1996
MS, Communications

State University of New York College at Buffalo   1991 — 1994
BA, Communications

Corning Community College   1988 — 1992
AAS, Liberal Arts

Experience
Kaplan College   October 2010 - Present
Kaplan  August 2009 - October 2010
Kaplan Higher Education  October 2006 - August 2009
Vatterott College  2003 - 2004

Education
Fontbonne University   2002 — 2004
Masters, Business Administration

University of Missouri-Saint Louis
Master, Education

Walden University

Experience
Anthem, Inc.   July 2013 - Present
Health Language, Inc.   February 2013 - September 2013
Addison Group  September 2012 - March 2013
The Sage Group  July 2009 - August 2012
PrimeSource Health Care Systems   May 2011 - July 2012
Kaplan College   February 2008 - June 2011
Everest College  April 2005 - January 2009
Northwestern College, All 3 Chicagoland Campuses   January 2004 - April 2005
Chicago Lakeshore Hospital  June 2003 - May 2004
NeighborCare Infusion Services   August 1999 - April 2004

Skills
Teaching, Curriculum Development, Public Speaking, Medical Coding, Coding Standards, Insurance Billing, Auditing, Medical Billing, Insurance, Adult Education

Education
AHIMA   2012 — 2012
ICD-10 TRAINER, ICD-10 TRAIN THE TRAINER, PASSED

DeVry University   2005 — 2011
Bachelor of Science, Health Service Management

Experience
Emily Griffith Technical College  April 2015 - Present
WorkLife Partnership  September 2013 - November 2014
Kaplan College   August 2008 - November 2012
The Art Institute of Colorado  March 2006 - August 2008

Skills
Higher Education, Student Affairs, Coaching, Career Counseling, Career Development, Human Resources, Social Media, Employee Relations, E-Learning, Training, Management, Customer Service, Leadership, Program Management, Teaching, Community Outreach, Resume Writing

Education
Kaplan University   2012 — 2014
MS of Higher Education, Student Affairs

University of Colorado Denver
MBA, Emphasis in Management

Colorado State University
Bachelor of Arts (B.A.), Spanish

Experience
Cleveland Institute of Medical Massage   2013 - Present
Career Education Corporation  January 2008 - May 2012
Sanford Brown College  January 2008 - May 2012
Kaplan College   April 2007 - December 2007
ITT Tech  October 2006 - April 2007
The Academy Of Court Reporting  September 2005 - October 2006
Associated Estates  July 2004 - September 2005
The K& D Group   July 2003 - July 2004
Forest City Management   June 1998 - July 2003

Skills
Educational Leadership, Curriculum Development, Teaching, Curriculum Design, E-Learning, Public Speaking, Instructional Design, Student Affairs, Leadership Development, Coaching, Enrollment Management, Microsoft Office, Student Recruiting, Customer Service, PowerPoint, CampusVue, Microsoft Word, Event Planning, Social Media, Recruiting, Leadership, Team Leadership, Community Outreach, Retaining Customers, College Recruiting, Career Counseling, Training, Human Resources, Resume Writing, Student Financial Aid, Customer Retention

Education
Cuyahoga Community College

University of Colorado at Boulder

Experience
Kaplan College   December 2005 - Present
Empowerment Unlimited   March 1999 - Present
Sports Unlimited Modeling Agency   April 1994 - 1997

Skills
Professional Educator, Health & Wellness..., Therapeutic Massage, Intuitive Healing, Professional Tarot...

Education
Kaplan University   2013 — 2014
Masters in Higher Education, 3.90 GPA

Kaplan University   2010 — 2012
BS Nutrition Science, Suma Cum Laude 3.98 GPA

East West College of the Healing Arts   1996 — 1998
Diploma Massage Therapy

Experience
Medical College of Wisconsin  June 2006 - Present
Kaplan College   January 2009 - June 2010
Aurora Sinai Medical Center  September 2001 - May 2006
Aurora Medical Group Wauwatosa   October 2000 - September 2001
St. Mary's Northpoint Clinic   June 1996 - January 1998
G. Lubsey Family Practice   August 1995 - June 1996

Skills
Healthcare, CPT, Training, ICD-9, Epic Systems, Medical Billing, Medical Terminology, HIPAA, EMR, Analysis, Healthcare Compliance, Healthcare Auditing, EPIC, CERNER, PowerChart, ICD-10, Hospice & Palliative..., Physician Liason, Medical Coding...

Education
Concordia University-Wisconsin   2006 — 2008
Masters, Business Administration

Concordia University-Wisconsin   2003 — 2005
Bachelors, Healthcare Administration -- Minor Human Resources

Bryant & Stratton   1993 — 1995
Associate, Science Degree

Experience
New Hewlett-Packard certification   February 2015 - February 2015
Platt College  December 2010 - April 2011
Kaplan College   April 2010 - November 2010
Castleberry ISD  January 2010 - April 2010
Hewlett-Packard  June 1998 - July 2009
Hewlett-Packard  January 1995 - June 1998
Hewlett-Packard  September 1990 - January 1995

Skills
Instructor-led Training, Instructional Design, E-Learning, Adult Education, Curriculum Development, Training Delivery, Hands-on Training, Curriculum Design, Teaching, HP, Classroom, Educational Technology, Program Management, Blended Learning, Data Center, Storage Area Networks, System Administration, Hardware, Linux, Security, Training, Technical Training, Windows, Technical Writing, CompTIA, Networking, Software Installation, SAN

Education
Excelsior College   2005 — 2007
BS, Computer Information Systems

LA Pierce College   1988 — 1990
AS, Computer Technology

San Antonio College   1982 — 1984
AAS Radio, TV-Film Technology

Experience
United States Army  March 2011 - Present
Kaplan College   September 2009 - March 2011
Bank of Oklahoma  December 2007 - July 2009
Barnes & Noble  June 2007 - December 2007
Ford Motor Company  March 2005 - February 2007
Powerhouse Cheer 'n Stunts   August 1998 - March 2005
Cinemark  May 2001 - June 2003

Education
Concord Law School - Kaplan University   2009 — 2012
Executive Jurist Doctorate, Law

Southern Nazarene University   2007 — 2009
MBA, Business focus in Management

Langston University   2005 — 2007
Bachelor Arts, Business Management focus in Economics

Tulsa Community College   2000 — 2004
Associate of Arts, Liberal Arts

Experience
Kaplan Higher Education  April 2008 - Present
Kaplan College   April 2008 - April 2009

Education
Kaplan University   2009 — 2010
Master's, Higher Education

Colorado State University   2002 — 2006
Bachelor's, English

Experience
Kaplan College   December 2012 - Present
[object Object]   December 2012 - Present
Federated Tax Services   January 1985 - December 2012

Skills
Tax Preparation, Income Tax, Tax, Bookkeeping, Tax Returns, Accounting, QuickBooks, Sales Tax, Financial Reporting, General Ledger, Financial Accounting, Auditing, Accounts Payable, Small Business, Account Reconciliation

Education
Coastal Bend College
Business Administration and Management, General

The University of Texas at Arlington
Accounting and Business/Management

Experience
Goodwill Prescott Career Center   July 2014 - Present
Kaplan College   1995 - 2011

Skills
Admissions, Retaining Customers, CampusVue, Enrollment Management, Student Recruiting, Student Financial Aid, Student Affairs, Higher Education, Student Development, Instructional Design, Educational Leadership, Faculty Development, Campus, Academic Advising, Critical Thinking, Academic Administration, Academia, Accreditation, E-Learning, Program Development, Distance Learning, Resume Writing, Career Development, Adult Education, Higher Education..., Staff Development, Career Counseling, Leadership Development, Student Leadership, Curriculum Design, Instructional Technology, Curriculum Development, Educational Technology, College Teaching, Public Speaking, Admissions Counseling, Coaching, Student Engagement, Interviews, Training, Community Outreach, Student Counseling, Teaching, Organizational...

Education
DeVry University Phoenix   2009 — 2012
BS in Heatlh Care, Management

Experience
Kaplan College   March 2012 - Present
Kaplan College   November 2010 - March 2012
Kaplan College   January 2008 - March 2012

Skills
Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Staff Development, Community Outreach, Data Entry, Career Counseling, Admissions, Resume Writing, Student Affairs, Training, Higher Education, Campus, Retaining Customers, Adult Education, Customer Retention

Education
De La Salle University
Bachelor of Science (BS), Biology, General

Our Lady of Fatima University
Doctor of Medicine (MD)

Experience
Kaplan College   August 2004 - August 2007
Kaplan College   August 2004 - July 2005
Clinique  December 2002 - June 2003
Lane Bryant  April 2002 - December 2002
ERNO LASZLO  June 2001 - April 2002
Nordstrom  March 2000 - February 2001
Nordstrom  April 1998 - April 2000

Skills
Management, Microsoft Office, Microsoft Word, Research, PowerPoint

Education
Kaplan University   2003 — 2004
Medical/Clinical Assistant

Cuesta College

Eastern Kentucky University

Georgetown College

Experience
Kaplan College   2011 - Present
Forest Lawn Memorial Parks and Mortuaries  May 2005 - November 2010
Eisenhower Medical Center  October 1994 - May 2005

Skills
Healthcare, Management, Communication, Computers, Typing, Interviews, Cpr Certified, BLS, Phlebotomy, Deposits, Inventory Control, Patient Safety, The Trevor Project..., CODA 5 years, CSL - classes, Somebody Cares Coachella

Education
The Institue of Bussiness and Medical Technology   1994 — 1995
Medical/Clinical Assistant, 4.0

Uniontown Sr. High School   1975 — 1980
Semi - Acedemic studies

College of the Desert

Experience
Kaplan College   March 2014 - Present
Medical Multi-Specialty Group   2000 - 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Healthcare, PowerPoint, Public Speaking, Research, Management, Customer Service, Teaching, Leadership, Teamwork, Strategic Planning, English, Data Entry, Team Building, Outlook, Hospitals

Education
Florida Atlantic University
Bachelor of Arts (B.A.), Psychology and Biological Science

Experience
Kaplan College   Data Management CoordinatorMetropolitan Jewish Home CareJune 2007 - August 2013
Marsh & McLennan Companies, Inc.   September 2001 - January 2004

Education
Kaplan College Palm Springs   2013 — 2014
Medical Office Specialist

CUNY Medgar Evers College   1994 — 1996
Psychology

Experience
Embassy Suites Hotel Nashville   July 2014 - Present
Kaplan College   2015 - 2015
Maury Regional Medical Center  July 2012 - June 2014
Signature Healthcare of Columbia   May 2010 - May 2012

Skills
Microsoft Office, Healthcare, Time Management, CPR Certified, HIPAA certified, Medical Assisting

Education
Kaplan College- Nashville   2015 — 2015
Certificate, Medical/Clinical Assistant, 4.0

Middle Tennessee State University   2008 — 2014
Food and Nutrition/ Dietetics

Columbia State Community College   2007 — 2014
Associate’s Degree, General Studies, 2.7