Koodo Mobile
Industry: Wireless service provider company
DescriptionKoodo Mobile is a Canadian mobile flanker brand started by Telus in 2008 and mostly oriented toward younger customers. Koodo differs from its parent Telus by not requiring a fixed term contract. Koodo currently provides postpaid, prepaid, and wireless home phone services. Customer service: 1 (647) 788-4337 Parent organization: Telus Headquarters: Vancouver, Canada Founded: March 2008, Canada
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Koodo Mobile Employees
ELMWOOD COMMUNITY RESOURCE CENTRE February 2014 - Present
Koodo Mobile August 2011 - March 2014
Convergys January 2006 - February 2010
Skills
Customer Service, Employee Relations, Microsoft Excel, Internet Resources, Sales, Coaching, Training, Recruiting, Team Building, Call Centers, Team Leadership, Social Networking, Job Coaching, Outlook, PowerPoint, Resume Writing, Microsoft Office, Merchandising, Microsoft Word, Time Management, Leadership Development, Interviews, Employee Training, Human Resources, Performance Management, Teamwork, Training Delivery, Sales Management, Retail, Workshop Facilitation, Administration, Personal Development, Networking, Organizational..., Career Development, Employee Engagement
Education
Winnipeg Transition Centre 2013 — 2013
Certificate, Career Coach, Job Seach Coach, Interview and Resume Coach
University of Manitoba 2006 — 2012
Bachelor's of Science, Psychology
The University of Winnipeg, Professional Applied and Continuing Education
Koodo Mobile May 2015 - Present
Koodo Mobile April 2012 - May 2015
TELUS September 2010 - March 2012
Ministry of Small Business, Technology and Economic Development May 2008 - December 2008
British Columbia Lottery Corporation May 2006 - August 2006
Skills
Forecasting, Leadership, Product Development, Event Management, Project Management, Customer Service, Customer Experience, Training, Management, Strategy, Team Leadership
Education
The University of British Columbia 2003 — 2009
BCom, Marketing Co-op
Aoyama Gakuin University 2006 — 2007
BCom, Study Abroad Program in Business Administration
Burnaby North Secondary School 1998 — 2003
Chartered Financial Institute
CFA Level 1, Finance
Smart East Africa February 2014 - Present
TELUS March 2012 - February 2014
TELUS March 2011 - March 2012
Koodo Mobile October 2007 - March 2011
TELUS September 2005 - October 2007
UNICEF Canada June 2004 - August 2004
Skills
Marketing Strategy, Inbound Marketing, Growth Marketing, Integrated Marketing, Go-to-market Strategy, Marketing Communications, Product Marketing, Customer Experience, Product Management, Leadership, Cross-functional Team..., Team Management, Solution Selling, Project Management, Vendor Management, Business Case, Process Improvement, Business Analysis, Product Development, Team Leadership, Management, Telecommunications, Mobile Devices, Wireless
Education
The University of Western Ontario - Richard Ivey School of Business 2001 — 2005
Honors Business Administration (HBA), Marketing and Entrepreneurship
Sir John A. Macdonald C.I.
Koodo Mobile April 2014 - Present
Public Mobile January 2012 - September 2014
Fido Solutions February 2010 - May 2012
Tip Top Tailors August 2007 - February 2010
Skills
Telecommunications, Customer Satisfaction, Direct Sales, Wireless, Sales Management, Customer Service, Customer Experience, Call Centers, Store Operations, Store Management, Opening New Stores, Negotiation, New Business Development, Training, Strategic Planning, Retail, Sales, Marketing, Team Leadership, Merchandising, Sales Operations, Customer Retention, Forecasting, Sales Process, Account Management, Team Building, Inventory Management, Profit, Selling, Loss Prevention, Leadership, Visual Merchandising, Retail Sales
Education
Mohawk College 2007 — 2008
Damascus University 2004 — 2008
Bachelor of Commerce (B.Com.), Business Administration and Management, General
WIND Mobile April 2012 - Present
The Mobile Shop September 2011 - April 2012
Koodo Mobile 2008 - 2011
Skills
Telecommunications, Wireless, Sales Management, Customer Experience, Sales Operations, Team Leadership, Customer Service, Team Building, Sales, Customer Satisfaction
Education
Athabasca University 2012 — 2014
Human Resources Management and Services
Athabasca University 2006 — 2008
Psychology
Urban Real Estate Services. Ltd June 2015 - Present
Abex Group November 2012 - Present
USANA Health Sciences July 2013 - Present
Michael Hill January 2014 - October 2014
CH2M HILL Canada April 2012 - July 2013
Replicon 2011 - April 2012
Koodo Mobile July 2010 - March 2012
University of Calgary 2009 - 2011
National University of Singapore High School for Math & Science 2007 - 2009
Ngee Ann Polytechnic 2004 - 2006
Skills
New Business Development, Team Leadership, Research, Account Management, Business Development, Salesforce.com, Project Planning, Management, Microsoft Office, Sales Management, Contract Negotiation, CRM, Leadership, Project Management, Recruiting, Program Management, Negotiation, Process Scheduler, Sales, Budgets
Education
The University of Calgary 2009 — 2011
B.Ed (Master of Teaching), Secondary Science
National University of Singapore / NUS 2003 — 2004
Master of Science, Chemical Engineering
University of the Philippines 1994 — 1999
Bachelor of Science, Chemical Engineering
Koodo Mobile July 2013 - Present
Shoppers Drug Mart July 2009 - August 2012
Skills
Highly Reliable, Interpersonal..., High Level Of Accuracy, Cooperative, Ethics, Uniqueness, Highly self-motivated, Trustworthy, Political Philosophy, Sales Operations, Teaching (Communicating..., Self-awareness, Sales, Store Operations, Account Management, Cellular Communications, Employee Training, Cash Management, Always Punctual, Politics
Education
Queen's University 2009 — 2013
Bachelor of Arts Honours (B.A.H.), Political Studies (Major); Philosophy (Minor)
PERM Inc. 2013 - Present
Shell June 2011 - August 2011
Koodo Mobile August 2010 - June 2011
Skills
Geological Mapping, Mud Logging, Well Logging, Microsoft Excel, Research, Sales, Analysis, microCT, NMR spectroscopy, Geology, Petroleum, Structural Geology, Customer Service, Time Management, Microsoft Office, Data Analysis, Team Leadership, Leadership, Teamwork, NMR, Strategic Planning, Project Management
Education
University of Manitoba 2007 — 2012
Bachelor of Science (B.Sc.), Geology/Earth Science, General
University of Manitoba
TELUS August 2015 - Present
Koodo Mobile December 2014 - August 2015
TELUS Mobility September 2013 - December 2014
Telus Mobility March 2011 - September 2013
Telus Mobility June 2009 - March 2011
TELUS Business Solutions May 2008 - May 2009
Consumer Impact Marketing January 2007 - April 2008
CIM May 2005 - January 2007
Skills
Account Management, B2B, Relationship Marketing, Marketing Strategy, Product Marketing, Business Development, Strategy, Enterprise Software, Leadership, Direct Sales, Product Management, Time Management, Sales Operations, Project Management, Sales, Strategic Partnerships, Marketing, Social Media, New Business Development, Solution Selling, Team Leadership, Social Media Marketing, Mobile Devices, Telecommunications, Retail, Wireless
Education
Centennial College 1999 — 2002
College Diploma, Creative Advertising
Koodo Mobile March 2013 - Present
TELUS November 2006 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Concordia University 1998 — 2001
Bachelor commerce, Major in marketing
Koodo Mobile March 2012 - Present
Education
Algonquin College of Applied Arts and Technology 2010 — 2013
Business Diploma, Business Marketing, 3.0
Nepean HS
GLENTEL Inc. January 2015 - May 2015
GLENTEL Inc. February 2014 - January 2015
GLENTEL Inc. June 2013 - February 2014
Desrosiers Drilling Corporation October 2012 - March 2013
Koodo Mobile May 2011 - September 2012
Skills
Sales, Great troubleshooting..., Quick & Eager Learner, Customer Service, Retail, Time Management, Task Management, Task-oriented, Team Leadership, Highly Reliable, Independence, Customer Experience, Merchandising, Retail Sales, Inventory Management, Team Management, Store Management, Hiring, Loss Prevention, Team Building, Coaching, Wireless, Technology, Mobile Devices, Customer Satisfaction, Direct Sales, Sales Operations, Profit, Sales Process, Troubleshooting, Visual Merchandising, Teamwork, Telecommunications, Training, Performance Management, Payroll, Recruiting
Education
Conestoga College 2008 — 2011
Business/Commerce, General
Koodo Mobile September 2015 - Present
Koodo Mobile May 2003 - Present
Koodo Mobile May 2009 - June 2011
TELUS March 2007 - May 2009
TELUS May 2003 - March 2007
Skills
Product Marketing, Customer Experience, Telecommunications, Cross-functional Team..., Wireless, Strategy, Marketing, Management, Leadership, Team Leadership, Product Management, Customer Service, Account Management, Sales, Team Management, Customer Satisfaction, Call Centers, Call Center, Marketing Strategy, Marketing Management, Market Analysis, Multi-channel Marketing, Product Development, Car Repair, Automotive Repair, Automotive Products, LTE, HSPA, iDEN, CDMA, OS X, Windows, Microsoft Office
Education
Seneca College of Applied Arts and Technology 1999 — 2003
Computer Science
Bell November 2014 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada July 2014 - November 2014
Koodo Mobile January 2013 - February 2014
Koodo Mobile June 2012 - February 2013
TELUS January 2011 - June 2012
SK FIlms July 2010 - January 2011
Silver Lining Ltd May 2008 - August 2008
St. Michael's Hospital May 2007 - August 2008
Skills
Marketing Communications, Marketing, Social Media Marketing, Project Management, Advertising, Brand Management, Marketing Strategy, Email Marketing, Direct Marketing, Customer Retention, Telecommunications, Strategic Planning, Analysis, Teamwork, Pricing, Integrated Marketing, Strategic Communications, Management, CRM, Team Leadership, Product Marketing, Mobile Devices, Digital Marketing, Competitive Analysis, Product Management
Education
York University - Schulich School of Business 2006 — 2010
BBA, Marketing and Strategy
The University of Hong Kong 2009 — 2009
Study Abroad Program, Business and Chinese
RBC June 2014 - Present
TD Canada Trust March 2013 - June 2014
Koodo Mobile June 2009 - May 2012
Telus 2008 - 2009
Skills
Wealth Management, Retirement Planning, Sales, Investments, Banking, Finance, Personal Financial..., Retail Banking, Microsoft Excel, Financial Services, Leadership, Selling, Communication, Customer Service
Education
British Columbia Institute of Technology 2012 — 2014
Financial Management - Financial Planning Diploma
Canadian Securities Institute
Canadian Securities Course (CSC)
Financial Planning Standards of Canada
CFP FPE1, Certified Financial Planner Designation
Canadian Internet Registration Authority May 2015 - August 2015
Koodo Mobile May 2011 - May 2015
Skills
Public Speaking, Professional Writing, Public Relations, Creative Writing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Sales, Customer Service, Time Management, Troubleshooting, Program Management, Microsoft Outlook, Social Networking, Media Relations, Press Releases, Social Media
Education
Algonquin College of Applied Arts and Technology 2014 — 2015
Public Relations, Advertising, and Applied Communication
Abilities Centre April 2015 - Present
TELUS March 2015 - Present
Koodo Mobile November 2011 - Present
Koodo Mobile August 2008 - November 2011
TELUS January 2003 - July 2007
Ariad Custom Communications September 2001 - January 2003
Microforum December 1999 - August 2000
Dig Those Spuds May 1994 - September 1995
Skills
Product Marketing, Strategic Planning, Account Management, Multi-channel Marketing, Sales Management, Customer Experience, Telecommunications, Forecasting, Analytics, Management, Leadership, Strategy, Program Management, Retail, Sales, Marketing, Coaching, Merchandising, Market Planning
Education
University of Guelph
BComm, Honours Marketing Management
Enflick, Inc. March 2015 - Present
Ten Thousand Villages Canada November 2013 - March 2015
Deck Refresh July 2014 - July 2014
Rogers Communications May 2013 - November 2013
Koodo Mobile August 2010 - May 2013
Reaching Our Outdoor Friends (ROOF) October 2010 - April 2011
Skills
Human Resources, Training, Customer Service, Coaching, Sales, Employee Relations, Call Centers, Time Management, Teamwork, Team Leadership, Team Building, Customer Experience, Leadership Development, Recruiting, Organizational..., Call Center, Customer Satisfaction, Leadership, Change Management, Team Management, Analytical Skills, Performance Management, Interviews, HRIS, Conflict Resolution, Talent Acquisition, New Hire Orientations, Outlook, Telecommunications, Employee Engagement, Onboarding, Social Networking, Social Media
Education
Wilfrid Laurier University 2006 — 2009
Bachelor of Arts (BA), Philosophy
Conestoga College 2010 — 2011
Certificate, Human Resources
Xerox Canada July 2014 - August 2015
Xerox Canada November 2011 - July 2014
Alto Communication, Telus reseller August 2010 - August 2011
Koodo Mobile April 2008 - April 2010
Skills
Direct Sales, Sales, Marketing Strategy, New Business Development, Business Development, Strategic Sales, Sales Cycle Management, Account Management, Territory Management, Contract Negotiation, Marketing
Education
Concordia University 2008 — 2011
Bachelor of Commerce, Marketing
Champlain College Saint-Lambert 2004 — 2007
Professional DEC, Sports Marketing and Management
Koodo Mobile July 2012 - Present
SST Canada September 2012 - February 2013
Skills
Customer Service, Sales Operations, Telecommunications, Customer Satisfaction, Negotiation, Microsoft Office, Retail Sales, IT Strategy, Project Management, SQL, Creative Strategy, Creative Solutions, Marketing, Teamwork, Interpersonal Skills, Adobe Creative Suite, Problem Solving, Social Media, Microsoft Project, Microsoft Visio, Microsoft Excel, Basic HTML, Direct Sales
Education
Ryerson University 2012 — 2015
Bachelor's Degree, Business Technology Management (B.Comm)
Sheridan College 2009 — 2012
Advanced Diploma - Marketing & E-Commerce, 3.78 GPA
Koodo Mobile June 2015 - Present
Education
St. Lawrence College 2011 — 2013
Diploma, Advertising/Integrated Marketing Communications, 3.4
Northern Mix Creative Media June 2014 - Present
Michael Hill June 2013 - May 2014
Univeris February 2011 - April 2013
Koodo Mobile May 2010 - January 2011
Therapure Biopharma Inc September 2009 - April 2010
Koodo Mobile September 2008 - October 2009
Skills
Requirements Analysis, Business Requirements, Business Analysis, Requirements Gathering, RUP, SQL, Business Process, Test Cases, Agile Methodologies, Test Planning, Process Improvement, Analysis, CRM, Management, Leadership, Team Leadership, Project Management, Customer Service, Sales
Education
Ryerson University 2007 — 2012
Bachelor of Commerce (B.Com.), Information Technology Management
Aimia Inc January 2015 - Present
InterContinental Hotels Group August 2011 - January 2015
Koodo Mobile May 2010 - August 2011
Samsung Electronics January 2005 - July 2010
Kriya Creative April 2004 - March 2005
Hewlett-Packard November 2000 - April 2004
Hewlett-Packard November 1997 - October 2000
Hewlett-Packard November 1996 - October 1997
Hewlett-Packard April 1994 - October 1996
Ontario Hydro 1991 - 1993
Skills
Cross-functional Team..., Online Marketing, Strategic Planning, Product Development, B2B, conversational French, B2C marketing, Retail, Marketing Strategy, Integrated Marketing, Strategy, Marketing, Multi-channel Marketing, Digital Marketing, French, Business Development, Social Media Marketing, Management
Education
York University 1992 — 1994
MBA, Marketing Major
McMaster University 1987 — 1991
Honours Bachelor of Commerce, Marketing
Koodo Mobile July 2014 - Present
Radio communication cellulaire March 2007 - April 2014
Bell Entreprise September 2000 - February 2007
Thermapak January 1998 - August 2000
Skills
Sales Management, Telecommunications, Solution Selling, Direct Sales, Wireless, New Business Development, Account Management, Team Leadership, B2B, Business Strategy, Marketing Strategy, Business Development, Strategic Planning, Management, Coaching, Télécommunications, Leadership d'équipe, Ventes directes, Gestion de compte
Education
HEC Montreal 2005 — 2008
Gestion d' Entreprise, MANAGEMENT
Willson International June 2015 - Present
UPS September 2013 - May 2015
Koodo Mobile April 2011 - August 2013
Bell Canada August 2007 - March 2010
Skills
Sales, Sales Management, Retail, Direct Sales, Customer Service, Account Management
Education
Okanagan College 2007 — 2012
Bachelor of Business Administration
Titan Films May 2014 - Present
Big Coat Productions November 2012 - Present
Fios TV - New York City June 2012 - July 2012
Big Coat Productions August 2011 - November 2011
Square One Entertainment April 2011 - June 2011
Buck Productions (Rich Bride Poor Bride) December 2010 - February 2011
Koodo Mobile October 2010 - December 2010
Buck Productions July 2010 - December 2010
Sugar Media Inc. July 2010 - October 2010
Frantic Films September 2009 - March 2010
Skills
MS Office Suite, Mac OS X, final draf, Final Cut Pro, photoshop, Photography, Studio Lighting, Location Lighting, DSLR camera, HVX Camera, Canon 7D, Script Supervision, Photoshop, Lighting, Television, Video, Film Production, Canon DSLR, Camera, Reality, Editing, Microsoft Office, Video Production, Film, Reality TV, DSLR
Education
Humber College 2006 — 2008
Ryerson University 2005 — 2006
Early Childhood Education
newtonbrook
Koodo Mobile January 2014 - July 2014
Cardinal Couriers December 2012 - February 2013
The Rosedale Group August 2004 - June 2011
The Rosedale Group August 2003 - August 2004
The Rosedale Group August 2000 - August 2003
Radisson Plaza Hotel September 1998 - July 2000
Hertz Canada Limited January 1997 - August 1998
Skills
Customer Service, Microsoft Excel, Sales, Logistics, B2B, Purchasing, Leadership, Innovativeness, Microsoft Office, Route Planning, Increased Profitability, Project Planning, SFDC, Web Services, Customer Oriented, Transportation Planning, SAP, Truckmate, Challenge Driven, Dependable, Highly Analytical, Motivated, Enthusiastic, Word, Outlook, Adaptability, Innovation, Consumer Goods, Account Management, Management, New Business Development
Education
Humber College
Certification, Computerized Accounting
RBC Wealth Management - Estate & Trust Services March 2015 - Present
RBC Dominion Securities July 2011 - March 2015
RBC Insurance November 2010 - July 2011
Koodo Mobile April 2010 - November 2010
Telus April 2007 - April 2010
Bell Canada September 2006 - April 2007
Bell Canada May 2005 - September 2006
Bell Mobility October 2003 - May 2005
Skills
Portfolio Management, Investments, Wealth Management, Equities, Mutual Funds, Telecommunications, Strategic Financial..., Fixed Income, Financial Analysis, Business Analysis, Risk Management, Team Leadership, Customer Service, Business Strategy, Coaching, Banking, Teamwork, Financial Modeling, Customer Relations, Team Management, Strategic Planning, Sales Management, Process Improvement, Change Management, Team Building, Asset Management, Business Intelligence, Time Management, New Business Development, Problem Solving, Analysis, Insurance, Excel, Business Planning, Planning, Word, PowerPoint, Financial Planning, Marketing Strategy, Options Strategies, Equity Trading, Equity Derivatives, Trading Strategies, ETFs, Investment Strategies, Financial Markets, Microsoft Excel, Project Planning, Management, Financial Services
Education
McGill University 2007 — 2008
Graduate Certificate, Finance
Concordia University 2004 — 2006
Bachelor, Marketing
Vanier College 2001 — 2003
DEC, Pure and Applied Science
TELUS September 2015 - Present
Les Immeubles Breton-Labbé S.E.N.C. March 2013 - Present
Jeune Chambre de commerce de Montréal November 2014 - September 2015
Laurent Labbé & fils Inc. 2008 - November 2014
Just For Laughs / Juste pour rire May 2013 - August 2013
Koodo Mobile 2012 - 2013
Skills
Organization, Client Relations Skills, Pitch, Public Relations, Creativity Skills, Press Relations, Creative Writing, Telecommunications, Social Media Marketing, Project Management, Social Media, Marketing Communications, Marketing Strategy, Event Production
Education
Université Laval 2011 — 2014
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Cégep Sainte-Foy 2009 — 2011
SH
GLENTEL Inc. September 2014 - Present
Koodo Mobile July 2012 - September 2014
Best Buy May 2011 - June 2012
Convergys March 2010 - July 2010
Skills
Retail, Sales, Customer Service, Retail Sales, Customer Satisfaction, Microsoft Office, Store Operations, Time Management, Teamwork, Planograms
Education
Nova Scotia Community College 2010 — 2012
Business Administration Diploma, Management
Hair Design Center 2008 — 2009
Koodo Mobile April 2014 - Present
The Mobile Shop August 2012 - April 2014
GLENTEL Inc. December 2011 - August 2012
Future Shop April 2010 - November 2011
Skills
Sales Management, Sales Operations, Customer Service, Staff Development, Recruiting, Employee Training, Sales Rep Training, Problem Solving, Budgets, Goal Oriented, Customer Retention, Direct Sales, Customer Satisfaction, Hiring, Sales Process, Sales, Account Management, Teamwork, Time Management
Education
Saint Mary's University
Legal Aid Ontario February 2015 - Present
Legal Aid Ontario October 2014 - February 2015
National Bank Financial June 2014 - October 2014
Independent Contract March 2014 - May 2014
Kobo Inc. April 2013 - January 2014
Koodo Mobile April 2012 - February 2013
Koodo Mobile August 2010 - April 2012
Scotiabank June 2007 - July 2010
Skills
Public Relations, Facebook, Customer Service, Social Media Marketing, Market Research, Digital Marketing, Advertising, Management, Bilingual, Email Marketing, Web Content, Blogging, Marketing Communications, Marketing Strategy, Banking, YouTube, Editing, SEO, Online Advertising, Mobile Advertising, Strategic Communications, Copywriting, Online Marketing, Content Management, Content Strategy, Content Writing, Writing, Translation, Web Design, Project Management, Copy Editing
Education
Centennial College 2015 — 2016
Professional Writing Program, Professional, Technical, Business, and Scientific Writing
University of Toronto 2004 — 2008
Bachelor of Arts (BA), French Studies
Crystal Cyr Barristers February 2013 - June 2014
Koodo Mobile April 2011 - June 2013
Tim Hortons June 2006 - April 2011
Skills
Microsoft Office, Customer Service, Social Media, Selling, Fitness, Food & Beverage, Social Networking, Office Management, Office Administration, Research, Management, Time Management, Leadership
Education
Nipissing University 2008 — 2012
B.A. Honours in Criminal Justice, Criminal Justice Studies
100 Vape Shop Ltd. September 2015 - Present
BELL Connections - FLTC January 2015 - Present
Boodang Music Canada January 2003 - Present
OSL. November 2013 - October 2014
Koodo Mobile July 2012 - December 2013
Pop Up Retail Group September 2011 - June 2012
C Squared Communications Inc/Bell Mobility Independent Retailer October 2006 - August 2011
Glentel September 1998 - October 2006
Skills
Sales Operations, Coaching, Inventory Management, Owner-managed businesses, Social Media Marketing, Marketing Strategy, Computer Hardware, Computer Repair, Music Production, Automotive, Sales Management, Customer Service, Customer Retention, Customer Satisfaction, Direct Sales, Team Leadership, Telecommunications, Customer Experience, Account Management, Sales, Team Building, Wireless, Retail, Leadership, Management, Time Management, Store Management
Education
Northern Alberta Institute of Technology / NAIT 1998 — 2000
Diploma, Telecommunications Engineering
Citizenship and Immigration Canada / Citoyenneté et Immigration Canada 2012 - Present
Service Canada 2011 - 2012
Pollination Media 2009 - 2011
Koodo Mobile 2010 - 2010
TELUS 2007 - 2010
Canada Border Services Agency 2008 - 2009
H&M 2005 - 2008
Skills
Social Media Marketing, Public Relations, Social Media, Management, Event Planning, Social Networking, Facebook, Brand Management, Event Management, Marketing, Advertising, Fashion
Education
York University 2007 — 2009
BA Arts, Communications, Sociology
George Brown College 2004 — 2005
Diploma, Business Administration Marketing
Koodo Mobile May 2008 - Present
TELUS June 2000 - April 2008
National Bank of Canada March 2000 - June 2000
Royal Bank of Canada - Merchant Services July 1998 - February 2000
Royal Bank of Canada - Merchant Services January 1998 - July 1998
Skills
Call Center, Telecommunications, Customer Experience, Customer Satisfaction, Team Leadership, Team Management, Contact Centers, Customer Retention, Wireless, Call Centers, Workforce Management, Quality Assurance, Vendor Management, Process Improvement, Direct Sales, Management, Cross-functional Team..., Customer Service, CRM, Operations Management, Mobile Devices, Account Management, Leadership, Sales Operations, Solution Selling, Business Analysis, Product Management, Product Marketing, Business Process..., Strategy, Team Building
Education
Concordia University
B.Commerce, Finance
Koodo Mobile November 2010 - Present
Hive Consulting Group March 2011 - May 2013
Koodo Mobile July 2009 - November 2010
Telus Mobility August 2007 - July 2009
Skills
General Awesomeness, Social Media Marketing, Digital Marketing, Digital Strategy, Marketing Strategy, Marketing Communications, Brand Development, Customer Experience, Strategic Planning, Content Marketing, Online Advertising, CRM, Media Planning, Strategy, Marketing, Advertising, Integrated Marketing, Product Marketing, Brand Management, Email Marketing, New Media
Education
Queen's University 2003 — 2007
Commerce (Honours), Marketing
University of Kaiserslautern, Germany 2006 — 2006
Business (Honours), Marketing
Colonel By Secondary School
International Baccalaureate (Honours), 3.9 GPA
Koodo Mobile March 2015 - Present
Microsoft (formerly Nokia) April 2014 - November 2014
Nokia 2010 - 2014
Who's Who in Black Canada.com 2010 - 2011
Canoe 2008 - 2010
e-roleplay 2003 - 2008
BMG Music 1997 - 2002
Skills
Marketing Strategy, Social Media, Digital Engagement, Online Marketing, Marketing, Project Management, Competitive Analysis, Leadership, Research, Creative Direction, Budgets, Sales, Copy Editing, Digital Marketing, Email Marketing, Social Media Marketing, Direct Marketing, Web Analytics, Public Relations, Management, Mobile Marketing, Integrated Marketing, Brand Development, Product Marketing, Digital Strategy, Strategy, Event Management, Online Advertising, Marketing Management, Advertising, Strategic Partnerships, Publicity, Strategic Planning, Product Management, Marketing Communications, Team Leadership, Brand Management, Digital Media, Social Networking, Positive Energy, Relationship Management, Event Planning, Training, Entertainment, Blogging, Customer Service, Copywriting, Content Strategy &..., Content Strategy, Facebook
Education
Seneca College of Applied Arts and Technology
Creative Advertising & Broadcasting (Honours Standing)
Algonquin College of Applied Arts and Technology
Backrack Inc June 2013 - Present
Backrack Inc June 2013 - Present
Koodo Mobile September 2012 - June 2013
Pottery Barn May 2010 - September 2012
Skills
Visual Merchandising, Merchandising, Trend Analysis, Fashion, Apparel, Styling, Retail, Store Management, Trend, Window Displays, InDesign, Retail Sales, Illustrator, Loss Prevention, Adobe Creative Suite
Education
Humber College 2010 — 2012
Fashion Arts
Humber College 2010 — 2012
Fashion Arts
Abbey Park 2003 — 2007
Ontario Secondary School Diploma, Secondary School
Koodo Mobile April 2012 - Present
Doctor PC Montreal January 2011 - Present
Fido Solutions April 2010 - April 2012
Mephisto Canada January 2009 - February 2010
Bell Mobility February 2008 - January 2009
Skills
Adobe Creative Suite, Microsoft Office..., HTML, Customer Service, Customer Satisfaction, Photoshop, Microsoft Excel, Teamwork, Sales, Strategic Planning, Social Media, MS Project, Customer Experience, Microsoft Word, Windows 7, Windows Phone, iOS, Android, Microsoft Office, Telecommunications, Account Management, Team Leadership, Call Centers, Retail, PowerPoint
Education
Concordia University 2008 — 2014
BA, Community, Public Affairs and Policy
Vanier College 2003 — 2007
DEC, Graphic Design
S-Trip! October 2009 - Present
Koodo Mobile February 2008 - September 2009
Skills
Microsoft Office, Sales, Operations Management, Customer Service, Travel Planning, Event Planning, Microsoft Excel, Marketing Strategy, Marketing, Tourism, Event Management, Time Management, Account Management, Hospitality, Teamwork, Social Media Marketing
Education
College Stanislas 1993 — 2006
Bachelor's degree, Literature
Université du Québec à Montréal / UQAM
Administration
TELUS Business Solutions April 2015 - Present
Koodo Mobile November 2012 - April 2015
Skills
Direct Sales, Sales, Solution Selling, Telecommunications, Account Management, Sales Management, Sales Process, Sales Operations, Wireless, Customer Experience, B2B, Customer Retention, Selling, Customer Satisfaction, Team Leadership, Customer Service, Sales Presentations, Mobile Devices, Networking, Retail, Business Development, Coaching, Salesforce.com, Team Building, Building Relationships
Education
Sheridan College 2008 — 2011
Business Administration- Marketing
WIND Mobile April 2012 - Present
Koodo Mobile January 2011 - September 2011
Brand Momentum Inc. March 2011 - August 2011
Skills
Organizational..., Creativity, Team Leadership, Leadership, Computers, Internet, Market Research, Strategic Planning, Customer Service, Sales, Problem Solving, Microsoft Office
Education
University College of Cape Breton 2009 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
Algonquin College of Applied Arts and Technology 2006 — 2009
Bachelor of Business Administration (BBA), Finance and Financial Management Services
TELUS March 2014 - Present
Koodo Mobile April 2012 - January 2014
Spin Master Ltd. (CPG) August 2010 - November 2011
Canadian Tire May 2008 - August 2010
Ryerson University 2006 - 2008
Sunnybrook Health Sciences Centre 2004 - 2008
Skills
Retail, Merchandising, Negotiation, Inventory Management, Competitive Analysis, Forecasting, Management, Pricing Strategy, Demand Forecasting, Adobe Creative Suite, Customer Service, Microsoft Office, Manugistics, Planograms, Business Intelligence..., Microsoft Office Suite, Customer Relations, Supply Chain, Analytics, Product Lifecycle..., Content Management, Marketing Communications, Project Management, Relationship Management, Product Launch support, Service Launch Support, Line Review, SAP Netweaver, JDA Manugistics, Product Life Cycle..., Mac OS X, Social Media &..., Go-to-market elements, Positioning, POG Management &..., Vendor Management, Handset Launch..., Analytical Skills, Cross-functional Team..., Marketing, Telecommunications, Team Leadership, Logistics, Supply Chain Management, Advertising, Customer Experience, Market Research
Education
Ryerson University
Bachelor of Commerce, Marketing Management
Ryerson University
Bachelor of Commerce (B.Com.), Marketing Management
TELUS June 2015 - Present
Koodo Mobile October 2013 - June 2015
TELUS November 2012 - September 2013
TELUS April 2012 - October 2012
TELUS June 2010 - March 2012
TELUS September 2006 - May 2010
TELUS December 2005 - September 2006
EM Plastic & Electric Products May 2004 - December 2005
RLG International May 2003 - September 2003
Skills
Sales, Program Management, Sales Operations, Competitive Analysis, Account Management, Wireless, Management, Customer Experience, Marketing, Product Management
Education
McMaster University 2002 — 2004
MBA, General
University of Alberta 1994 — 1999
Bachelor, Commerce
Koodo Mobile October 2014 - Present
TELUS April 2012 - September 2014
TELUS July 2011 - April 2012
TELUS September 2010 - July 2011
TELUS September 2008 - September 2010
TELUS May 2006 - September 2008
Skills
Strategy, Telecommunications, Management, Program Management, Go-to-market Strategy, Change Management, Marketing Communications, Leadership, Analysis, Wireless, Team Leadership, Cross-functional Team..., Competitive Analysis, Product Management, Customer Experience, Product Marketing
Education
Western University 2002 — 2006
Management and Organizational Studies, Concentration in Economics
Rotterdam School of Management, Erasmus University 2004 — 2005
Economics, Rotterdam School of Economics at Erasmus University
Brookfield Global Integrated Solutions April 2015 - Present
SNC-Lavalin O&M October 2008 - Present
SNC-Lavalin ProFac August 2008 - October 2008
KOODO Mobile June 2008 - July 2008
Dell September 2005 - January 2008
Skills
Recruiting, Training, Human Resources, Management, Program Management, Team Building, CRM, Coaching, Project Planning, Sales, Interviews, Sales Management, Nonprofits, Performance Management, Employee Training, Customer Service, Facilities Management, Team Leadership, Vendor Management, Employee Relations, Leadership, Contract Negotiation, Operations Management, Change Management
Education
Algonquin College of Applied Arts and Technology 1999 — 2000
CHRP, Human Resources
Deloitte Canada January 2015 - Present
UAP January 2013 - January 2015
UAP May 2011 - January 2013
Koodo Mobile May 2010 - April 2011
Stage en Commerce International - Projet Universitaire September 2009 - August 2010
Skills
WMS Implementations, Training, ERP, Negotiation, Microsoft Office, Lean Warehousing, Leadership, Teamwork, Supply Chain Management, Management of Change, Logistics, Sales Management, Coaching, Operation Optimization, Business Analysis, Operational Planning, Logistique, Négociations, Management, Service client, Vente, Amélioration continue, Amélioration des..., Leadership d'équipe
Education
Université du Québec à Montréal 2008 — 2011
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management
Cégep de Saint-Hyacinthe 2005 — 2007
D.E.C, Administration
TELUS January 2015 - Present
Gerts Bar August 2014 - Present
Gerts Bar at Student Society of McGill University September 2013 - August 2014
Koodo Mobile May 2013 - August 2013
Gerts Bar September 2010 - September 2012
Skills
Team Leadership, Economics, Political Science, Restaurant Management, Entrepreneurship, Philosophy, Sales
Education
McGill University 2009 — 2013
Bachelor of Arts (B.A.), Economics
Apollo Health and Beauty Care March 2013 - Present
Nintendo August 2011 - March 2013
Koodo Mobile October 2008 - August 2011
Reliance Home Comfort October 2007 - October 2008
The Walt Disney Company April 2006 - June 2007
The Walt Disney Company October 2004 - March 2006
L'Oreal October 2003 - November 2004
L'Oreal September 2000 - September 2003
Unilever April 1997 - August 2000
Unilever August 1993 - March 1997
Skills
Strategic Planning, Merchandising, FMCG, Supply Chain, Supply Chain Management, Pricing, Trade Marketing, Market Analysis, Sales Management, Competitive Analysis, Leadership, CRM, Sales, P&L Management, Cross-functional Team...
Education
Queen's University 1990 — 1992
MBA, Business Management
Ryerson University 1983 — 1987
Bachelor of Technology, Industrial Engineering
Canada Revenue Agency September 2015 - Present
Alcatel-Lucent May 2015 - September 2015
Canada Revenue Agency September 2014 - May 2015
The Mobile Shop May 2014 - September 2014
IBM January 2014 - April 2014
Canadian Food Inspection Agency May 2013 - December 2013
Koodo Mobile September 2012 - July 2013
Real Canadian Superstore May 2008 - September 2012
Skills
Sales, Customer Service, Team Leadership, Customer Satisfaction, Microsoft Office, Retail, Cognos, Marketing, Team Building, Management, Direct Sales, Leadership, Time Management, Teamwork, PeopleSoft
Education
University of Ottawa / Université d'Ottawa 2011 — 2016
Commerce, Entrepreneurship
Sacred Heart Catholic High School 2005 — 2011
TELUS April 2012 - Present
TELUS January 2011 - April 2012
Koodo Mobile October 2007 - February 2011
Sophos, Plc. December 2006 - October 2007
Philips Electronics Inc. May 2006 - August 2006
Skills
Marketing Strategy, Product Marketing, Product Management, New Business Development, Competitive Analysis, Business Planning, Strategy, Business Strategy, B2B, Management, Telecommunications, Leadership, Sales, Strategic Planning, Business Intelligence, Enterprise Software, Sales Operations
Education
Queen's University 2009 — 2011
MBA, Finance, Marketing
Royal Roads University 2005 — 2006
Bachelor of Commerce, Entrepreneurship
British Columbia Institute of Technology 2003 — 2005
Dipl.T., Marketing
Koodo Mobile February 2015 - May 2015
Sony of Canada Ltd. February 2014 - March 2015
LInC Ministries May 2012 - July 2014
Home Hardware August 2006 - August 2012
Tyndale University College & Seminary September 2011 - April 2012
Tyndale University College 2010 - 2012
Tyndale University College September 2010 - April 2011
Tyndale University College & Seminary August 2010 - August 2010
Skills
Friendly Personality, Goal Oriented, Team-oriented, Motivated self-starter, Youth Mentoring, Teaching, Leadership Development, Curriculum Development, Research, Customer Service, Non-profits, Microsoft Office, PowerPoint, Microsoft Excel, Higher Education, Youth Ministry, Event Planning, Nonprofits, Leadership, Grant Writing, Facebook, Community Outreach, Fundraising, Editing, Social Media, Public Speaking, Public Relations, Management, Volunteer Management, Teamwork, Critical Thinking, Administration, Social Networking
Education
Humber College 2015 — 2016
Post-Graduate Certificate, Global Business Management
The Ohio State University 2014 — 2014
Certificate with Distiction, Human Trafficking
The University of Edinburgh 2014 — 2014
The Clinical Psychology of Children and Young People, Certificate
Case Western Reserve University 2013 — 2013
Inspiring Leadership through Emotional Intelligence
Seneca College of Applied Arts and Technology 2012 — 2013
Tyndale University College 2009 — 2012
Bachelor of Arts (B.A.), Human Services (Social Service Work Track)
Self Employed January 2010 - Present
Koodo Mobile April 2014 - December 2014
Wakepilot June 2013 - September 2013
Future Shop October 2011 - May 2013
Supply Chain Management 2010 - 2011
Bell Mobility 2007 - 2010
Skills
NCCP Trained, Adobe Creative Suite, Mac OS X, Windows, Maya, OS X, Customer Service, Teamwork, Marketing, InDesign, Sales, Wakeboarding, Photoshop, Illustrator, Flash, Networking, Graphic Design, Microsoft Office, Time Management, Social Networking, Social Media, Inventory Management, Social Media Marketing, Logistics, Retail, Advertising, Coaching, Customer Experience, Customer Satisfaction, Leadership, Marketing Strategy, Merchandising, Microsoft Excel, Microsoft Word, Photography, PowerPoint, Retail Sales, Store Management, Team Building, Team Leadership, Training, Visual Merchandising, Account Management, Customer Retention, Dreamweaver, Event Planning, Management, Sales Management, Direct Sales, Employee Training
Education
Alberta College of Art + Design 2007 — 2010
BFA, Media Arts and Digital Technologies
Sheridan College 2002 — 2006
Turolight February 2013 - Present
Standard Products January 2012 - January 2013
Glentel April 2011 - June 2012
Koodo Mobile November 2008 - November 2010
Skills
Customer Satisfaction, Sales, Account Management, Customer Service, Team Leadership, Marketing, Marketing Strategy, Leadership, Telecommunications, Social Media Marketing, Direct Sales, Sales Operations, Sales Management, Product Marketing, B2B, Management, New Business Development, Time Management, Team Building, Inventory Management
Education
Seneca College of Applied Arts and Technology 2006 — 2009
Bachelor's degree, Marketing Administration
TELUS May 2012 - Present
Virgin Mobile Canada December 2009 - May 2012
Telus Mobility September 2009 - December 2009
Telus Mobility January 2009 - September 2009
Telus Mobility April 2008 - January 2009
Koodo Mobile September 2007 - April 2008
Education
University of Guelph 2002 — 2007
B.Comm, Economics
TELUS December 2013 - Present
Koodo Mobile August 2012 - December 2013
TELUS Communications October 2010 - October 2012
Telus Mobility November 2004 - November 2010
TELUS November 2000 - November 2004
Education
Trent University 2000 — 2003
Bachelor Of Arts, English, Psychology
Rogers Arena February 2015 - Present
Waves Coffee House March 2015 - Present
Koodo Mobile June 2014 - August 2014
Skills
Team Leadership, Persistence, Social Responsibility, Volleyball, Hospitality, Customer Service, Marketing Strategy, Corporate Social..., Microsoft Office, Photoshop
Education
Fairleigh Dickinson University – Vancouver 2014 — 2018
Bachelor of science in business administration, International Business
International School San Salvador, El Salvador 1999 — 2014
High School
Deloitte & Touche May 2011 - August 2011
TD Canada Trust February 2010 - August 2011
SFU Student Marketing Association May 2010 - April 2011
SFU Accounting Student Association January 2010 - December 2010
SFU Student Marketing Association September 2009 - April 2010
Koodo Mobile August 2008 - March 2010
New Age Sports, Nike Store July 2008 - June 2009
Skills
Accounting, Financial Analysis, Teamwork, Financial Accounting, Financial Reporting, Analysis, Microsoft Excel, Event Planning, Microsoft Office, Customer Service, PowerPoint, Team Leadership, Auditing, Leadership, Time Management
Education
Simon Fraser University 2008 — 2012
Accounting, Business Administration
CA School of Business
Koodo Mobile June 2014 - June 2015
University of Guelph September 2012 - December 2013
University of Guelph May 2013 - August 2013
The Corporation of The City of London May 2011 - August 2012
McDonald's Canada November 2008 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Teamwork, Team Leadership, Time Management, Customer Service
Education
Western University 2015 — 2016
Master of Arts (MA), Master of Media in Journalism & Communications
University of Guelph 2010 — 2014
Bachelor of Arts Honours (BAH), International Development; Area of Emphasis in Political Economy and Administrative Change
A.B. Lucas Secondary School 2006 — 2010
Ontario Secondary School Diploma
West Business Solutions / West Solutions d'affaires September 2015 - Present
LVP Entreprise April 2015 - Present
BEM Fireworks June 2014 - August 2015
Koodo Mobile October 2014 - May 2015
Option consommateurs January 2014 - May 2014
Skills
Political Science, Political Campaigns, Political Philosophy, Political Communication, International Relations, Public Administration, Telecommunications, Event Planning, Event Management, Sales, Sales Management, Retail Sales, Pyrotechnics, Technical Support, Microsoft Excel, Microsoft Word, Web Applications, Social Media..., Social Media Marketing, Strategic Communications, Policy Analysis, Writing, Sales Manager, Vente
Education
Université du Québec à Montréal 2012 — 2016
Baccalauréat, Sciences Poltiques
Université du Québec à Montréal 2012 — 2016
Baccalauréat en Sciences Politiques, Analyse politique
PhoneSmartz Inc. December 2014 - Present
Koodo Mobile October 2014 - May 2015
The Source April 2013 - September 2014
The Mobile Shop December 2012 - November 2013
GLENTEL Inc. October 2011 - December 2012
Skills
Customer Service, Sales, Microsoft Office, Retail, Sales Management, Training, Management, Leadership, Teamwork, Strategic Planning, Time Management, Customer Satisfaction, Team Building
Education
Ryerson MBA - Ted Rogers School of Management 2008 — 2013
Bachelor of Business Administration (B.B.A.), Global Management
Koodo Mobile March 2015 - Present
Simon Fraser University January 2014 - April 2014
Simon Fraser University September 2013 - December 2013
Compass Group October 2011 - October 2013
Faysal Bank May 2012 - June 2012
Skills
Data Analysis, Statistics, Qualitative Research, Analysis, Leadership, Research, Public Speaking, Higher Education, Consulting, Problem Solving, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Time Management, Event Planning
Education
Simon Fraser University 2010 — 2014
Bachelor of Arts (BA), Faculty of Environment
Koodo Mobile February 2014 - Present
Home Depot May 2012 - March 2014
Wine Rack August 2011 - October 2013
Future Shop is now operated by Best Buy. January 2010 - April 2010
Education
Centennial College 2012 — 2014
Bachelor of Arts (BA), Hospitality Administration/Management
Rogers Communications July 2015 - Present
Fido Solutions November 2014 - July 2015
Rogers Communications August 2013 - November 2014
Koodo Mobile May 2012 - August 2013
Rogers Wireless Express August 2011 - May 2012
Ontario East Economic Development Commission August 2011 - September 2011
Future Shop August 2009 - June 2011
PINK TARTAN March 2011 - April 2011
Home Hardware March 2007 - July 2009
Skills
Advertising, Marketing, Blogging, Adobe Creative Suite, Marketing Communications, Customer Service, Final Cut Pro, Microsoft Excel, Presentations, Sales, Leadership
Education
St. Lawrence College 2008 — 2011
Advanced Diploma, Advertising Integrated Marketing Communications
Bell June 2015 - Present
HMV Canada November 2013 - June 2014
Bar le Metric February 2007 - January 2014
Resto Le Comptoir May 2013 - August 2013
Koodo Mobile November 2011 - December 2012
D-Tox May 2008 - March 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Retail, Team Leadership, Team Building, Leadership, PowerPoint, Teamwork, Public Speaking
Education
École des sciences de la gestion (ESG UQAM) 2012 — 2013
Certificat, Comptabilité générale
Cégep - Saint-Jean-sur-Richelieu 2008 — 2011
Cégep, Administration
WIND Mobile August 2014 - Present
Koodo Mobile September 2013 - July 2014
City of Mississauga March 2013 - August 2013
Education
University of Guelph-Humber 2013 — 2018
Bachelor's degree, Fashion/Apparel Design
Anderson House September 2012 - Present
RCEC - Diocese of London July 2013 - July 2014
GoodLife Fitness April 2012 - July 2013
GoodLife Fitness September 2011 - July 2012
Koodo Mobile October 2009 - September 2011
Koodo Mobile September 2008 - October 2009
Telus Mobility October 2006 - September 2008
Skills
Able To Multi-task, Employee Hiring, Time Management, Sales, Coaching, Management, Selling, Training, Leadership, Customer Experience, Customer Satisfaction, Customer Service, Team Leadership, Leadership Development, Team Building, Outlook, Microsoft Excel, Networking, Customer Retention, Fitness, Microsoft Word, Employee Training, Inventory Management, Retail, Hiring, Sales Management, Microsoft Office
Education
Conestoga College 2004 — 2005
Early Childhood Education
TELUS October 2012 - Present
H.H.D. Imports Inc. February 2010 - September 2012
Koodo Mobile May 2010 - June 2011
Skills
Time Management, Building Relationships, Sales, Marketing, Customer Service, Social Media Marketing, Direct Marketing, Market Research, Marketing Communications, Marketing Research, Social Media, Marketing Strategy, Leadership, Advertising, Teamwork, Event Planning, Online Advertising, Event Management, Direct Sales, Sales Management, Networking, Retail, Sales Operations, Telecommunications, Training, Team Leadership, Customer Satisfaction, Brand Management, Team Building, Coaching, Microsoft Word, Public Speaking, Trade Shows, Blackberry, Mobile Devices, PowerPoint, Sales Presentations, Customer Experience, Sales Process, Online Marketing
Education
OREA 2015 — 2016
Sales, Real Estate
Conestoga College 2008 — 2011
Advanced Diploma, Marketing
TELUS Business Solutions April 2014 - Present
Koodo Mobile August 2012 - March 2014
Telus Mobility September 2010 - August 2012
Business Career Centre May 2009 - September 2010
Telus Mobility May 2009 - August 2009
Bank of Montreal May 2008 - August 2008
Nielsen Media Research June 2007 - September 2007
Skills
Product Marketing, Pricing Analysis, Marketing Communications, Social Media Marketing, Analysis, Competitive Analysis, Microsoft Office, Excel, PowerPoint, MS Project, Pricing, Telecommunications, Wireless, Wireline, Fast Learner, Microsoft Excel, Customer Experience, Team Leadership, Training, Project Management, Social Media, Customer Service
Education
Queen's University 2006 — 2010
Commerce, Commerce - Marketing
Koodo Mobile January 2015 - Present
CanAm Roadshows July 2014 - January 2015
Durham Physiotherapy and wellness clinic September 2012 - September 2013
Aditya Birla Minacs January 2012 - August 2012
Smart Set August 2010 - December 2011
Skills
Merchandising, Retail, Customer Service, Visual Merchandising, Inventory Management, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Fashion, Loss Prevention
Education
Canadore College 2008 — 2010
Radio broadcating, Radio Broadcasting
Monitech April 2015 - Present
Gentlemen of York June 2014 - Present
Virgin Mobile Canada September 2010 - March 2015
Bell November 2012 - May 2013
Koodo Mobile September 2008 - September 2010
Future Shop March 2008 - August 2008
TELUS April 2007 - March 2008
CHUM Radio Ottawa-Division of Bell Media August 2007 - January 2008
Skills
Customer Experience, Sales Management, Sales, Direct Sales, Telecommunications, Customer Satisfaction, Sales Operations, Retail, Account Management, Customer Service, Merchandising, Wireless, Team Leadership, B2B, Team Building, Team Management, Customer Retention, Time Management, Inventory Management, Leadership, CRM, Mobile Devices, Management, Marketing, Social Media, Store Management, Project Management, Recruiting
Education
Sheridan College 2013 — 2014
Business Analysis Certificate, Business Analysis
St. Lawrence College 2005 — 2007
Diploma, Business Marketing
BroadbandTV January 2015 - Present
Best Buy Canada September 2012 - December 2014
Miz Engineer Corp December 2011 - September 2012
Rogers Communications March 2011 - December 2011
Koodo Mobile September 2010 - March 2011
Skills
Training, Sales, Marketing, Customer Service, Time Management, Project Management, Competitive Analysis, Mobile Technology, Analysis, CRM, Strategy, Sales Operations, Customer Retention, Operations Management, Coaching, Budgets, Employee Training, Selling, Sales Management, Team Leadership, Management
Education
Simon Fraser University 2004 — 2008
BFA, Bachelors of Fine Arts, Theatre/Theater
Simon Fraser University 2004 — 2008
Bachelor of Fine Arts (BFA), Theatre Study
Koodo Mobile August 2015 - September 2015
Best Buy Canada May 2012 - August 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Time Management, Teamwork, Team Leadership, Sales, Mobile Devices, Team Building, Communication, Leadership, Java, HTML, Marketing, Retail, Problem Solving, Inventory Management, Data Analysis, Troubleshooting, Training, Social Networking, Social Media, Customer Satisfaction, C, Programming, Sales Operations, Retail Sales
Education
University of Ontario Institute of Technology 2009 — 2014
Bachelor of Engineering (B.Eng.), Software Engineering
Cyber Fox Studio November 2014 - Present
DICE Innovation Inc. November 2012 - Present
Apple Inc. April 2011 - November 2013
Koodo Mobile October 2009 - April 2011
Pheonix International Media Corp Inc/North America Channel January 2007 - January 2009
Skills
Retail Management, Team Management, Video Editing, Graphic Design, Sales, Project Management, Information Architecture, Leadership, Management, Coaching, Training, Store Management, Cross-functional Team..., Online Advertising, Retail
Education
Simon Fraser University 2005 — 2007
BA, Business Communications
Maison Nightclub March 2014 - Present
Koodo Mobile June 2011 - Present
Skills
Vente, Télécommunications, Service client, Sales Manager, Leadership d'équipe, Management
Education
Université d'Ottawa
TELUS Business Solutions April 2014 - Present
Telus Mobility December 2010 - March 2014
Koodo Mobile June 2010 - December 2010
Skills
Direct Sales, Sales Process, Sales, Sales Presentations, Customer Service, Retail, Sales Operations, Solution Selling, Account Management, Selling, Sales Management, Pricing, Forecasting, Team Leadership, Telecommunications, Public Speaking, Customer Experience
Education
Sobey School of Business at Saint Mary's University 2011 — 2015
Bachelor of Commerce (B.Com.), Accounting and Business/Management
NSCC 2010 — 2011
Business Administration Technology, Business Administration
TELUS August 2015 - Present
Koodo Mobile October 2011 - August 2015
TELUS January 2011 - October 2011
TELUS October 2008 - January 2011
TELUS August 2005 - September 2008
Assante Wealth Management 2000 - 2005
Assante Wealth Management 2000 - 2005
Skills
Product Marketing, Customer Experience, Marketing, Multi-channel Marketing, Product Management, Cross-functional Team..., Telecommunications, Go-to-market Strategy, Mobile Devices, Sales, Wireless, Strategy, Competitive Analysis, Direct Sales, Business Strategy, Management, Solution Selling, Customer Service, Sales Management, Mobile Technology, Leadership, Team Leadership, New Business Development
Education
Seneca College of Applied Arts and Technology 1997 — 2000
Centennial High School 1994 — 1997
Eastlink February 2015 - Present
Eastlink April 2013 - February 2015
Eastlink November 2012 - March 2013
Koodo Mobile June 2009 - October 2012
The Source by Circuit City July 2004 - June 2006
Skills
Retail, Social Media, Teamwork, Accounting, Time Management, Direct Sales, Marketing, Sales, Customer Satisfaction, Retail Sales, Sales Operations, Customer Service, Wireless, Management, Leadership, Team Leadership, Telecommunications
Education
Saint Mary's University
Bachelor of Commerce (B.Com.), Marketing
Service de carte Desjardins - secteur entreprises February 2014 - Present
Fédération des Caisses Populaires Desjardins October 2013 - January 2014
Desjardins Financial Security Life Assurance Company June 2013 - September 2013
Desjardins Financial Security Life Assurance Company February 2013 - June 2013
Mcmr - Desjardins March 2012 - January 2013
Club Med September 2010 - March 2011
Koodo Mobile June 2009 - March 2010
Gexel Telecommunications June 2006 - September 2007
Skills
Customer Service, Sales, Management, Human Resources, Telemarketing, Telecommunications, Développement commercial, Leadership d'équipe, Service client, Banque, Français
Education
Université Laval 2013 — 2013
Certificat en management, Administration et gestion des affaires, général
Université de Sherbrooke 2011 — 2012
Certificat, administration des affaires
Shaw Communications July 2014 - Present
Koodo Mobile August 2011 - September 2013
TELUS June 2009 - August 2011
Bell 2001 - 2008
Rogers Communications 1996 - 2000
Skills
Team Leadership, Leadership, Leadership Development, Sales Management, Staff Development, Training, Employee Training, Customer Experience, Customer Service, Job Coaching, Operations Management, Cellular Communications, Retail, Retail Category..., Problem Solving, Human Resources, Sales Operations, Inventory Management, Manage Client..., Employee Engagement, Servant Leadership, Customer Retention, Customer Satisfaction, Hiring
Education
Grant Macewan University
Diploma, General Studies
Paul Kane high
DFATD MAECD May 2014 - Present
Department of Justice Canada Ministère de la Justice du Canada September 2013 - April 2014
DECA uOttawa April 2013 - April 2014
AIESEC March 2013 - September 2013
Mother Theresa Badminton Club January 2013 - April 2013
AIESEC September 2012 - March 2013
Koodo Mobile July 2012 - September 2012
AIESEC February 2012 - September 2012
Ministry of Health and Long-Term Care July 2011 - August 2011
Skills
Marketing, Time Management, Accounting, Teamwork, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Market Research, Finance, Communication Skills, Financial Accounting, Team Leadership, Computers, Management, Salesforce.com, Interpersonal Skill, Information Technology, Economics, Adobe Captivate
Education
University of Ottawa / Université d'Ottawa 2011 — 2015
Honours Bachelor of Commerce with Specialization in Accounting, Accounting
Colonel By Secondary School 2007 — 2011
High School Diploma
Russel Events September 2014 - Present
Associated Fundraising Group April 2012 - Present
Marin Media Group April 2014 - August 2014
Mayfair Clubs December 2011 - September 2013
Koodo Mobile October 2008 - October 2010
Skills
First Aid, Event Planning, Customer Service, Smart Serve Certified, Leadership, Customer Satisfaction, Sales, Sports Marketing, Public Speaking, Customer Experience, Customer Support, Works well in a team, Event Producing, Organization, Fundraising, Blogging, Event Management, Microsoft Office, Marketing, Social Media, Time Management, Management, Advertising, Social Media Marketing
Education
Seneca College of Applied Arts and Technology 2013 — 2014
Post Graduate Certificate, Events Marketing: Sports, Entertainment and Arts
George Brown College 2006 — 2009
Applied Behaviour Analysis and Technology
Ubisoft December 2013 - Present
Blind Ferret Entertainment March 2012 - Present
Koodo Mobile February 2008 - January 2010
Skills
Digital Media, Content Strategy, Online Advertising, Social Media, Social Media Marketing, Event Management, Marketing Strategy, Video Games, Editing, Marketing Communications
Education
Concordia University 2002 — 2006
Bachelor of Arts (B.A.), Classical, Ancient Mediterranean and Near Eastern Studies and Archaeology
Concordia University
Bachelor of Arts (B.A.), Classical, Ancient Mediterranean and Near Eastern Studies and Archaeology
Koodo Mobile April 2009 - Present
The Source by Circuit City 2003 - 2008
Cadila Pharmaceuticals April 2000 - August 2002
Skills
Sales Management, Customer Service, Coaching, Retail, Merchandising, Hiring, Inventory Management, Time Management, Customer Experience, Customer Retention, Store Management, Customer Satisfaction, Retail Sales, Business Development, Sales
Education
Gujarat University
Man On The Lam July 2011 - Present
Koodo Mobile September 2009 - July 2011
TELUS September 2007 - September 2009
TELUS July 2002 - August 2007
IBM Global Services August 2001 - January 2002
Telus Mobility May 2000 - April 2001
Telus Mobility October 1997 - May 1999
Greyhound Canada Transportation Corporation March 1996 - October 1997
Skills
Project Management, Social Media, Instructional Design, E-Learning, Stakeholder Management, Web Design, Web Development, Travel, Travel Planning, Adventure Travel, Budget Travel, Travel Writing, Blogging, Social Media Blogging, Online Travel, Twitter, Facebook, StumbleUpon, Pinterest, Google+, Tourism, Sustainable Tourism, Website Promotion, Websites, Website Building, Training, SEO, Social Networking, Media Relations, Strategy, Web Content Management, Editing, Blogger, Content Management, Workshop Facilitation, Staff Development, Content Strategy, Copywriting, Web Content, Networking, Social Media Marketing, Call Centers, Wordpress, Copy Editing, Photography, Website Development, Marketing Communications, Online Marketing, Management, Google Adwords
Education
Southern Alberta Institute of Technology 1993 — 1995
Cinema, Television, Stage, and Radio Arts Program
Memorial University of Newfoundland, St. John's, NL
Bachelor of Commerce
Beaconsfield High School
Mount Royal University
PHD Network Canada September 2015 - Present
Vizeum February 2015 - September 2015
Vizeum February 2014 - January 2015
Loud Mouth Entertainment November 2013 - January 2014
TELUS 2012 - 2013
Koodo Mobile September 2010 - September 2011
Skills
Account Management, Sales, Media Planning, Media Buying, Advertising Sales, Online Advertising, Social Media, Social Media Marketing
Education
Sheridan College 2012 — 2013
Advertising Account Management with Honours
Wilfrid Laurier University 2006 — 2010
Honours Global Studies, General Sociology
CIBC April 2015 - Present
Koodo Mobile October 2012 - February 2015
Future Shop December 2009 - January 2011
Bell TV January 2007 - January 2008
CAMI Automotive September 2005 - December 2005
Skills
Microsoft Office, Competitive Analysis, Market Research, Merchandising, Direct Sales, Customer Service, Budgeting, Strategic Planning, Reporting & Analysis, Group Presentations, Retail, Telecommunications, Budgets, Marketing, Sales, Customer Satisfaction, Microsoft Excel, Forecasting, Customer Experience, Team Leadership, Management, Time Management, Leadership, Sales Operations
Education
CPA Ontario 2014 — 2017
Chartered Professional Accountant
University of Guelph 2003 — 2008
Bachelor of Commerce, Management Economics in Industry and Finance
Koodo Mobile June 2014 - Present
Public Mobile December 2012 - August 2014
TD May 2012 - November 2012
Headland Global Investment Management August 2011 - November 2011
SELECTPATH BENEFITS AND FINANCIAL May 2009 - August 2009
Skills
Financial Markets, Insurance, Investments, Marketing, Retirement Planning, Strategic Planning, Alternative Investments, Health Insurance, Strategic Financial..., Mutual Funds, Microsoft Excel, Team Leadership, Portfolio Management, Sales, Customer Service, Microsoft Word, Microsoft Office
Education
Griffith University 2010 — 2011
Bachelor of Commerce, Finance
Fanshawe College 2008 — 2010
Diploma, Financial Planning Services
The Leukemia & Lymphoma Society July 2013 - Present
platform Halifax Inc. April 2013 - June 2013
Data Wiring Solutions March 2013 - June 2013
Data Wiring Solutions June 2012 - March 2013
Koodo Mobile January 2011 - June 2012
Dalhousie Student Union May 2008 - April 2010
Skills
Leadership, Time Management, Creativity, Social Media Marketing, Social Media, Highly personable, Innovation, Organization, Marketing, Team Leadership, Event Management, Event Planning, Event Producing, Management, Account Management, Telecommunications, Direct Sales, New Business Development, Sales Process, Microsoft Office, Volunteer Recruiting, Social Networking, Creative Writing, Volunteer Management, Fundraising, Creative Solutions, Sales, Research, Analysis, Customer Service, Strategic Planning, Customer Retention, Troubleshooting, Negotiation
Education
Dalhousie University 2004 — 2010
Bachelor of Arts (BA), Psychology
Uniion April 2013 - Present
Cityfest Inc. April 2013 - Present
Collide Hub 2013 - Present
Concept7 Ltd. 2014 - Present
The Intersector Project April 2012 - July 2013
Koodo Mobile July 2009 - April 2012
TELUS July 2007 - July 2009
Mosaic Sales Solutions September 2004 - May 2006
Skills
Marketing Strategy, Events, Social Media, Entrepreneurship, Brand Developement, Digital Marketing, Web Development, Relationship Marketing, Creative Solutions, Community Development, Customer Experience, Training, Brand Development, Management, Strategy, Customer Retention, CRM, Marketing Communications, Product Marketing, Marketing, Market Analysis, Leadership, Telecommunications, Business Development, Market Research, Competitive Analysis
Education
York University - Schulich School of Business 2003 — 2007
BBA
Università Commerciale 'Luigi Bocconi' 2006 — 2006
Business Administration
Bell May 2015 - Present
Bell Mobility April 2012 - Present
Bell Canada July 2010 - April 2012
Telefonica O2 March 2009 - May 2010
Telefonica O2 September 2008 - March 2009
Koodo Mobile January 2008 - September 2008
TELUS August 2006 - January 2008
TELUS August 2005 - August 2006
TELUS June 2003 - July 2005
Nike April 2002 - September 2002
Skills
Telecommunications, Product Marketing, Wireless, Customer Experience, Pricing Strategy, Cross-functional Team..., Marketing Strategy, Team Leadership, Business Strategy, Product Management, Project Management, Product Development, Marketing, Mobile Devices, Management, Strategy, Forecasting, Sales
Education
St Michaels University School 1992 — 1999
Queen's University
Bachelor of Commerce Honours, Business
TELUS October 2015 - Present
Koodo Mobile January 2010 - Present
TELUS October 2007 - January 2010
TELUS December 2004 - October 2007
Arc International July 2003 - November 2004
BlueRiver Trading December 2002 - March 2004
DayMen International Ltd May 2002 - December 2002
Future Shop February 2000 - April 2002
Skills
Solution Selling, Merchandising, Customer Service, Call Centers, Team Building, Wireless, Sales Management, Telecommunications, Marketing Management, Customer Retention, Marketing, Customer Experience, Retail, Direct Sales, Customer Satisfaction, Cross-functional Team..., Product Marketing, Leadership, Marketing Communications, Sales, Account Management, Competitive Analysis, Product Management, Sales Operations, B2B, Marketing Strategy
Education
Sheridan College 2001 — 2002
Marketing Management
University of Guelph 1996 — 2000
Bachelor of Arts (B.A.), Business/Corporate Communications
TELUS June 2014 - Present
Koodo Mobile September 2010 - May 2014
Koodo Mobile April 2009 - September 2010
CIBC 2007 - 2008
Skills
Customer Experience, Competitive Analysis, Product Marketing, Telecommunications, Product Management, Marketing Strategy, Cross-functional Team..., Team Leadership, Market Analysis, Marketing Management, Multi-channel Marketing, Wireless, Market Research, Marketing Communications, Account Management, Business Analysis
Education
University College Cork 2002 — 2003
Higher Diploma, Management and Marketing
University College Cork 2000 — 2001
Masters, International Relations
Koodo Mobile May 2015 - Present
Koodo Mobile July 2013 - May 2015
Koodo Mobile March 2012 - July 2013
Koodo Mobile July 2010 - March 2012
Koodo Mobile November 2009 - July 2010
TELUS September 2009 - July 2010
Golf Association of Ontario May 2006 - September 2007
Skills
Marketing Strategy, Customer Experience, Strategic Planning, Cross-functional Team..., Competitive Analysis, Customer Service, Telecommunications, Pricing, Management, Coaching, Marketing, Leadership, Training, Team Building, Customer Retention
Education
Queen's University 2005 — 2009
B. Comm, Commerce
Uppsala University 2008 — 2008
Business
Mercedes-Benz Blainville June 2011 - Present
Koodo Mobile March 2008 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning
Education
Université du Québec à Montréal / UQAM 2009 — 2011
BAA, administration et marketing
College lionel-groulx 2005 — 2008
Technique en gestion de commerce
Wind October 2012 - Present
Bowness Community Association September 2012 - July 2013
Koodo Mobile 2010 - 2011
Bell 2008 - 2010
Skills
Teamwork, Team Leadership, Negotiation, Team Management, Strong sense of..., Self Starter, Multitasker, Attention To Detail, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, SAP, SPSS, Written & Oral..., Customer Service, Administrative Processes, Customer Satisfaction, Sales
Education
The University of Calgary 2009 — 2010
Human resource Certification, HR
Institute of Business Administration 2004 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
Koodo Mobile July 2013 - Present
Koodo Mobile May 2012 - Present
TELUS August 2010 - May 2012
Skills
Telecommunications, Product Marketing
Education
Queen's University 2010 — 2011
MBA
Shing Digital August 2012 - Present
Broadview Networks July 2011 - August 2012
River City Equipment January 2008 - June 2011
Koodo Mobile April 2008 - April 2011
Skills
Microsoft Exchange, Customer Experience, Active Directory, Windows Server, Network Administration
Education
Red River College 2003 — 2006
Marketing
WATERAX INC. June 2012 - Present
MPB Communications May 2010 - June 2012
Vector Marketing October 2010 - June 2011
Koodo Mobile March 2008 - September 2008
Skills
Product Development, Solidworks, Project Management, Engineering, Teamwork, Sales, Customer Service, Microsoft Office, Manufacturing
Education
McGill University 2006 — 2010
Bachelor in Engineering, Mechanical Engineering
GLENTEL Inc. November 2014 - Present
Koodo Mobile January 2014 - June 2014
Marie Claire July 2013 - August 2013
Taipei Fine Arts Museum May 2013 - June 2013
A to Z Robson December 2012 - April 2013
Neville's Café October 2012 - January 2013
Vancouver Fashion Week July 2011 - November 2012
Federal Auction Services March 2011 - July 2011
Vannian Café March 2011 - July 2011
J2 Clothing March 2011 - July 2011
Skills
Fashion, Marketing, Merchandising, Social Media Marketing, Event Planning, Social Media, Public Relations, Event Management, Marketing Communications, Photoshop, Graphic Design, Teamwork, English, Mandarin, Drawing, Music, Makeup Artistry
Education
The University of British Columbia / UBC 2012 — 2015
Bachelor of Arts (B.A.), Art History
NYK Line September 2014 - Present
PLUS1604.com 2012 - Present
Empire Consulting Group of Companies June 2014 - June 2014
Tamwood International College Ltd. March 2014 - May 2014
National Importers October 2013 - December 2013
Koodo Mobile 2011 - 2012
Pop Up Retail Group 2009 - 2011
You & I Cultural Society Concert December 2010 - December 2010
Free The Children 2009 - 2010
Project Hydrate Benefit Concert May 2009 - August 2009
Skills
Sales, Customer Service, Social Media Marketing, Social Media, Team Leadership, Marketing Strategy, Marketing Communications, Graphic Design, Web Design, Branding & Identity, Social Networking, Entrepreneurship, Advertising, SEO, Event Management, Event Planning, International Trade, Suppy Chain, Logistics, Negotiation
Education
British Columbia Institute of Technology 2012 — 2014
International Business Management
Vancouver Community College 2011 — 2012
Digital Graphic Design
International House Vancouver
Korean
CarProof August 2014 - Present
CarProof January 2012 - August 2014
Koodo Mobile October 2010 - February 2012
St. Thomas Elgin General Hospital September 2009 - October 2010
City of London,Canada November 2009 - March 2010
Sherwin-Williams Paints September 2006 - September 2009
Skills
Financial Analysis, Sales, Microsoft Excel, Financial Reporting, Inventory Management, Budgets, Accounting, Microsoft Office, Customer Experience, Customer Service, Payroll, Microsoft Dynamics, Simply Accounting, Ormed MIS, Cantax, Presentations, Time Management, Multi Tasking, Management Reporter, Crystal Reports, Product Cost Analysis, Management Accounting, Forecasting, Strategic Planning, Financial Modeling
Education
Certified Management Accountants of Ontario 2012 — 2014
Strategic Leadership Program, Accounting and Business/Management
The University of Western Ontario - King's University College 2006 — 2011
BMOS, Finance and Administration
Oakridge 2002 — 2006
Ontario Secondary School Diploma
ZEROFAIL November 2011 - Present
Koodo Mobile June 2010 - July 2011
Skills
Data Center, Direct Sales, New Business Development, Telecommunications, Sales Management, Sales, Product Marketing, Disaster Recovery, Marketing Strategy, Solution Selling, Negotiation, Product Management, Entrepreneurship, Cloud Computing, Fiber Optic Networks, Wireless Networking, Virtual Server, Managed Services, Virtualization, Account Management, Networking, Business Development, SaaS, Sales Process
Education
Concordia University 2006 — 2011
Bachelor of Science, Biochemistry
Koodo Mobile January 2014 - Present
The Mobile Shop August 2013 - January 2014
Best Buy Canada November 2010 - July 2013
Skills
Sales, Customer Service, Team Work, Communications, Retail, Telecommunications
Education
Mount Royal University
Bachelor of Business Administration (B.B.A.), Accounting
Forest Lawn High School 2008 — 2011
High School Diploma
Koodo Mobile August 2011 - February 2015
Education
Langara College 2015 — 2017
Library and Information Technology, Science and Technology