Mattersight Corporation
Industry: Company
DescriptionMattersight Corporation, formerly known as eLoyalty, is a publicly traded company that provides SaaS-based enterprise behavioral analytics software. Its software focuses on customer-employee interaction and behavior. The company is headquartered in Chicago, Illinois and was founded in 1994. CEO: Kelly D. Conway (May 1999–) Headquarters: Chicago, IL Chief people officer: Melissa Moore Parent organization: NICE Systems Inc. Subsidiaries: eLoyalty Corp (Australia) Pty. Ltd, SVPs: Doug Brown (Software Development), Melissa Moore
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Mattersight Corporation Employees
Gemalto January 2014 - Present
Gemalto October 2013 - January 2014
Electronic Arts July 2013 - September 2013
Mattersight Corporation May 2011 - June 2013
Wyle Integrated Science and Engineering Group May 2010 - April 2011
Quantum Solutions for Business, Inc. (Q4B) March 2010 - May 2010
eLoyalty August 2009 - December 2009
Q4B 2006 - 2008
Skills
Internet Recruiting, Technical Recruiting, recruiting, Corporate Recruiting, Sourcing, Recruiting, College Recruiting, SDLC, Applicant Tracking..., Contract Recruitment, Screening Resumes, CRM, Management, Human Resources, Screening, IT Recruitment, Consulting, Benefits Negotiation, Staff Augmentation, Onboarding, Talent Acquisition, Executive Search, Talent Management, Analytics, Staffing Services, Vendor Management, Temporary Placement, Interviews
Education
The University of Texas at Austin 2001 — 2005
Bachelors of Arts, Sociology, Minor in Psychology
Mattersight Corporation January 2015 - Present
IBG, A Novetta Solutions Company October 2013 - July 2014
Skills
Java, C++, Python, Selenium WebDriver
Education
The University of Texas 2007 — 2012
Bachelor of Science, Computer Science
The University of Texas at Austin 2007 — 2012
Bachelor of Science (BS), Computer Science
The University of Texas at San Antonio 2006 — 2007
Mattersight Corporation April 2012 - July 2013
Mattersight Corporation (Formerly eLoyalty Corporation) April 2011 - April 2012
Skills
Business Intelligence, Research, Stata, Analysis, Data Analysis, Analytics, Business Analysis, Economics, Statistics, SQL, Data Mining, Databases, CRM, R
Education
University of California, Irvine 2013 — 2018
Phd, Economics
University of Oregon 2009 — 2011
Masters, Economics
University of Oklahoma 2005 — 2009
Bachelors, Economics
Home Improvement Leads October 2012 - Present
Mattersight Corporation July 2011 - August 2012
ExxonMobil May 2009 - June 2009
The University of Texas - Pan American 2007 - 2009
Skills
PHP, AJAX, Java, jQuery, Linux, XML, C#, MySQL, JavaScript, Microsoft SQL Server, CSS, C++, Object Oriented Design
Education
The University of Texas-Pan American 2007 — 2011
Bachelor's Degree, Computer Science
The University of Texas at San Antonio 2006 — 2007
Bachelor's Degree, Architecture
Mattersight Corporation July 2015 - Present
Mattersight Corporation June 2012 - July 2015
Coder Vox January 2014 - May 2014
Freelance February 2012 - 2014
Relont June 2011 - October 2011
UTexas Software Engineering August 2010 - December 2010
Skills
Java, JavaScript, PHP, Software Engineering, Databases, CSS, Android, Android Development, SQL, HTML, jQuery, Eclipse, Git, Leadership, jQuery UI
Education
The University of Texas at Austin 2007 — 2011
BS, Computer Science
The University of Texas at Austin 2007 — 2011
Certificate, Business Foundations
Sonoma Partners March 2012 - Present
Mattersight Corporation April 2011 - March 2012
Mattersight Corporation September 2009 - March 2011
Mattersight Corporation July 2008 - August 2009
Aurora Investment Management May 2007 - August 2007
Skills
Product Development, Business Analytics, Change Management, Microsoft CRM, Performance Improvement, Enterprise Software, Business Process..., Business Analysis, Business Intelligence
Education
University of Notre Dame
BBA, Finance, Psychology
University of Notre Dame Australia
Certificate in Asia Pacific Business
Mattersight Corporation July 2014 - Present
University of Notre Dame Psychology Department August 2013 - May 2014
University of Notre Dame February 2011 - May 2014
Applied Materials July 2013 - August 2013
University of Notre Dame Psychology Department January 2012 - December 2012
Skills
French, Data Analysis, Statistics, Research, Qualitative Research, SPSS, Customer Service
Education
University of Notre Dame 2010 — 2014
Bachelor of Arts (B.A.), Psychology, Supplementary Major: French
Saint Ignatius College Prep 2006 — 2010
salesforce.com June 2013 - Present
Mattersight Corporation June 2008 - June 2013
Affinity Express January 2006 - June 2008
Affinity Express December 2004 - January 2006
Empire Today, LLC April 2003 - December 2004
Hewlett Packard March 2001 - April 2003
iSun Networks June 2000 - February 2001
MicroAge Technology Services August 1998 - June 2000
ExecuTrain of Delaware January 1997 - August 1998
Skills
Program Management, Account Management, Change Management, Contract Management, Application Training, IT Service Management, Process Improvement, Team Leadership, Outsourcing, Business Management, Pre-sales, Coaching, Problem Solving, Management, Training, Business Process..., Project Planning, Project Management, Software Project..., Software Documentation, SaaS, Product Development, Client Relations Skills, Service Delivery..., Service Delivery, Analysis, Software Implementation..., CRM, Call Centers, Salesforce.com, Professional Services, Cloud Computing, Enterprise Software, Transition Management, BPO, Release Management, Requirements Gathering, Business Strategy, Leadership, SDLC, Vendor Management, Customer Satisfaction, Customer Experience, IT Strategy, Business Analysis, Lead Generation, Governance, Integration, Team Management, Strategic Partnerships
Education
University of Delaware 1994 — 1996
Master's Degree, Organizational Communication
University of Delaware 1990 — 1994
BA, Mass Communication
Zuora May 2015 - Present
ServiceSource International, Inc. (NASDAQ: SREV) March 2013 - April 2015
Norex Enterprises, Inc. September 2008 - February 2015
Mattersight Corporation July 2012 - February 2013
Profitect, Inc. November 2011 - July 2012
Oracle USA, Inc. September 2003 - November 2011
PTC (Parametric Technology Corporation) January 1997 - September 2003
Lanier Worldwide July 1992 - January 1997
Kraft General Foods May 1989 - September 1990
Skills
Solution Selling, SaaS, Business Intelligence, Sales Management, CRM, Sales Process, Professional Services, Account Management, Sales Operations, Salesforce.com, Cloud Computing, ERP, New Business Development, Direct Sales, Business Alliances, Strategy, Pre-sales, Start-ups, Sales, Leadership, Analytics, Strategic Planning, Management, Business Development, Selling, Go-to-market Strategy, Managed Services, Telecommunications, Forecasting, Strategic Partnerships, Lead Generation
Education
University of Maryland College Park 1987 — 1992
BS, Economics
Mattersight Corporation October 2014 - Present
Clarity Ventures, Inc. June 2014 - October 2014
Auctane LLC November 2013 - May 2014
FNC June 2011 - November 2013
End2End Public Safety July 2009 - May 2011
Skills
C#, ASP.NET MVC, Entity Framework, T-SQL, HTML, TFS, jQuery, ASP.NET, MVC, Microsoft SQL Server, Visual Studio, Microsoft Test Manager, JavaScript, .NET, Application Lifecycle..., LINQ, IIS, Web Applications, SQL, Test Driven Development, Web Development, Object Oriented Design, Scrum, XML
Education
University of Mississippi 2007 — 2011
Bachelor of Science, Computer Science
Mattersight Corporation July 2013 - Present
Fulbright Commission September 2012 - June 2013
Mattersight Corporation May 2012 - August 2012
Pzena Investment Management June 2011 - August 2011
Kuhn, Mitchell, Moss, Mork & Lechowicz, LLC May 2010 - August 2010
Skills
German, German Teaching, Project Management, Client Services, User Experience, Software Quality..., Visual Basic, Microsoft Excel, Microsoft SQL Server, Behavioral Analytics, Quality Assurance, Kanban, Economics, Industrial Organization, Public Speaking, PowerPoint, Microsoft Office, Data Analysis
Education
University of Notre Dame 2010 — 2012
Bachelor's Degree, Economics and German
Wheaton College 2008 — 2010
The Permanent Legacy Foundation December 2014 - Present
Home Improvement Leads December 2014 - Present
Home Improvement Leads November 2011 - December 2014
Mattersight Corporation April 2006 - October 2011
PureData April 2004 - April 2006
Western Michigan University April 1999 - March 2004
Flowserve April 1999 - December 2003
Skills
Start-ups, Agile Methodologies, PHP, Software Development, MySQL, SDLC, Apache, AJAX, jQuery, JavaScript, SQL, Database Design, Web Applications, Unix, Software Engineering, CSS, Team Management, JIRA, Databases, Enterprise Software, SaaS, Business Development, Software Product..., Software Project..., QlikView, Business Planning, Business Intelligence, PHPUnit, Sprint Planning, Software Quality..., PCI DSS, NIST, Linux, JSON, HTML, Git, Microsoft SQL Server, MVC, Software Design, Scrum, Web Services, Testing, REST, LAMP, QlikView Development, E-commerce, Java, XML, C#, Subversion
Education
Western Michigan University 2002 — 2004
BS in Computer Science, Mathematics
University of Michigan 1998 — 2000
Mechanical Engineering
Mattersight Corporation May 2011 - Present
Empirix July 2009 - April 2011
Experience Analytics January 2007 - June 2009
Genesys January 2004 - June 2006
Genesys July 2000 - January 2004
AT&T January 1990 - January 2000
Skills
Product Development, Social Media, Fluent in Hindi, Professional Services, SaaS, Enterprise Software, Solution Selling, IVR, Sales Management, Strategy, Sales Process, Unified Communications, Sales, Product Management, Salesforce.com, Cloud Computing, Channel, Channel Partners, Go-to-market Strategy, Strategic Partnerships, Business Alliances, Managed Services, Sales Enablement, Partner Management, CRM, Software Industry, Leadership, Call Centers, Telecommunications, Start-ups, Pre-sales, Contact Centers, VoIP, Telephony, Analytics, Customer Experience, Mobile Devices, Lead Generation, Sales Operations, Account Management, Business Development, Business Intelligence, Sales Engineering, Direct Sales, Product Marketing, Selling, Vendor Management, Demand Generation, CTI, Channel Sales
Education
The University of Texas at Austin 1985 — 1989
BBA, Finance and Marketing
Axian July 2015 - Present
Mattersight Corporation June 2014 - July 2015
Accretive Health November 2013 - June 2014
Accretive Health April 2012 - November 2013
Accretive Health October 2010 - April 2012
Skills
Requirements Analysis, User Experience Design, User Stories, Release Notes, Software Quality..., Process Improvement, Healthcare Information..., Functional Requirements, Agile Project Management, Software Project..., Software Design, Workflow Diagrams, EMRs, EMR Training, User-centered Design, User Interface Design, User Acceptance Testing, End User Research, Agile Methodologies, Requirements Gathering, Management, Business Analysis, Strategy, HIPAA, Healthcare, Project Management, Product Management, Data Analysis, Leadership
Education
University of Iowa 2003 — 2007
BS, Biology
Hewlett Packard Enterprise Security Products January 2014 - Present
Hewlett Packard TippingPoint January 2011 - December 2013
Mattersight Corporation June 2008 - December 2010
Border Networks June 1999 - August 1999
Skills
PHP, Linux, Network Security, Security, SQL, JavaScript, CSS, TCP/IP, Cloud Computing, Computer Security, Virtualization, Firewalls, Information Security, Java, C, C++, C#, .NET, jQuery, XML, HTML, Apache, Visual Studio, Photoshop, Windows, Mac, VMware, Network Architecture, IPS, Competitive Intelligence, IXIA, Wireshark, Metasploit, Backtrack, Nessus, Citrix, ArcSight, Fortify
Education
The University of Texas at Austin 2002 — 2008
Bachelor of Science, Computer Science
Mattersight Corporation July 2015 - Present
Education
University of Notre Dame 2010 — 2014
Bachelor's Degree
Minooka Community High School 2006 — 2010
High School
Google January 2015 - Present
Google November 2012 - Present
Mattersight Corporation June 2012 - November 2012
Notre Dame Department of Psychology - Social Cognition Lab May 2011 - May 2012
University of Notre Dame Development Office August 2010 - December 2011
Starcom Mediavest Group June 2011 - August 2011
Anthropologie May 2009 - August 2010
Education
University of Notre Dame 2008 — 2012
Bachelor of Arts, Psychology, Spanish
Fundacion Jose Ortega y Gasset 2011 — 2011
Abbott May 2012 - Present
Mattersight Corporation May 2000 - May 2012
Skills
Analytics, Process Improvement, Business Process..., Financial Analysis, Business Analysis, Business Intelligence, Financial Reporting, Forecasting, Change Management, Vendor Management, Management Consulting, Program Management, Data Analysis, Project Management, Business Strategy, Corporate Finance, Cross-functional Team..., Microsoft Office, Capital Budgeting, Management, Revenue Recognition, Financial Modeling
Education
University of Illinois at Urbana-Champaign - College of Business 1989 — 1994
B.S., Finance
Mattersight Corporation September 2011 - Present
CompuCom July 2011 - July 2011
UMD Information Technology Systems & Services January 2010 - May 2011
UMD Information Technology Systems & Services January 2010 - May 2011
Walmart October 2004 - April 2010
Walmart October 2004 - April 2010
Walmart October 2004 - April 2010
Skills
Troubleshooting, Windows, Active Directory, Databases, Servers, Operating Systems, SQL, SQL Server, IIS, Call Center Architecture, SaaS, Regression Testing, Continuous Delivery, Software Installation, Hardware Installation, Microsoft SQL Server, OS X
Education
University of Minnesota-Duluth 2007 — 2011
Bachelor of Science, Computer Information Systems
Mattersight Corporation December 2013 - Present
Anthropologie November 2012 - November 2013
Mattersight Corporation March 2012 - November 2012
Mattersight Corporation August 2010 - March 2012
Mattersight Corporation July 2009 - August 2010
Atlantis Health Group June 2008 - October 2008
Jobs and Economy Team February 2008 - May 2008
City of Holland May 2007 - August 2007
DeVos for Governor 2005 - 2005
Skills
Microstrategy, SQL, Excel, Microsoft Office, Data Analysis, Project Management, Microsoft Excel, Financial Analysis, Program Management, Analysis, Business Analysis, Analytics, Process Improvement
Education
University of Michigan 2004 — 2009
BA, Political Science
U.S. Cellular October 2013 - Present
Sears Holdings Corporation December 2012 - October 2013
Sears Holdings Corporation August 2011 - December 2012
Mattersight Corporation May 2006 - July 2011
United Airlines, Mileage Plus Inc. August 2003 - May 2006
Oakwood Homes LLC 2002 - 2003
Multimodal Applied Systems 1999 - 2002
The Polk Company 1996 - 1999
Skills
Business Intelligence, Predictive Analytics, Data Warehousing, Data Architecture, Campaign Management, Business Analysis, CRM, Data Integration, ETL, Business Analytics, Program Management, Data Governance, Data Modeling, Vendor Management, Customer Data..., Data Mining, Teradata, Data Analysis, Project Management, Microstrategy, Product Management, Enterprise Architecture, Integration, Databases, Database Marketing, Process Improvement, Strategy, Change Management, Tableau, Loyalty Programs, Cognos, Unica Campaign, Oracle, Hadoop
Education
University of Colorado Boulder
University of Illinois at Urbana-Champaign
BA
University of Iowa - Henry B. Tippie College of Business
MBA
MetLife August 2014 - Present
MetLife November 2013 - August 2014
Mattersight Corporation September 2012 - February 2013
Liberty Mutual Insurance June 2011 - August 2012
Liberty Mutual February 2010 - June 2011
AXA Financial October 2009 - December 2009
University of North Carolina at Charlotte June 2009 - December 2009
Carolinas Healthcare System August 2007 - October 2009
University of North Carolina at Charlotte August 2007 - May 2009
Bath & Body Works 2006 - 2008
Skills
Microsoft Excel, Recruiting, Microsoft Office, Insurance, Sales, Program Management, PowerPoint, Policy, Marketing, Management, Leadership Development, Healthcare, Event Planning, Employee Training, Advertising
Education
University of North Carolina at Charlotte - Belk College of Business 2005 — 2009
Bachelor of Science, Economics
Mattersight Corporation August 2014 - Present
USDA NASS April 2013 - July 2014
Skills
Statistics, Data Analysis, Statistical Modeling, MicroStrategy Reporting, Microsoft Excel, Microsoft SQL Server, Event Planning, Public Speaking, PowerPoint, Project Planning
Education
Truman State University 2008 — 2012
BS Mathematics, Mathematics, Statistics
Université de Savoie
UC Berkeley August 2012 - Present
Mattersight Corporation September 2011 - June 2012
Chicago Architecture Foundation March 2011 - September 2011
Silicon Valley Community Newspapers June 2008 - September 2008
Silicon Valley Leadership Group June 2007 - August 2007
Skills
Editing, Research, Writing, Public Relations, Non-profits, Translation, Russian Literature, Russian
Education
UC Berkeley 2012 — 2018
Doctor of Philosophy (Ph.D.), Slavic Languages, Literatures, and Linguistics, General
University of California, Berkeley 2012 — 2014
Master's Degree, Slavic Languages and Literatures
The University of Chicago 2009 — 2011
M.A., Slavic Language and Literatures
University of Chicago 2007 — 2011
B.A. with Honors, Slavic Language and Literatures
PwC February 2015 - Present
Nike March 2013 - Present
River North CrossFit March 2014 - Present
PwC August 2012 - February 2015
Sweat on State January 2014 - January 2015
TruHarmony Yoga January 2012 - December 2013
Dolce + Decadence May 2011 - August 2012
gDine.com (Group Dining Made Easy) February 2012 - May 2012
Mattersight Corporation December 2010 - February 2012
Plate Magazine September 2011 - November 2011
Skills
Microsoft Office, Salesforce.com..., Salesforce.com..., Salesforce.com..., Business Process..., Web-based Portal..., Client Relations Skills, System Development..., SaaS, Software Project..., Business Analysis, Software Requirements, Requirements Gathering, Requirements Analysis, Use Case Diagrams, Functional..., Solution Design, System Integration, User Acceptance Testing, Software Quality..., User Documentation, User Account Management, Contact Center..., Property & Casualty..., Healthcare Information..., Financial Services..., CRM, Fraud Analytics, Public Speaking, Sales, Entrepreneurial..., Yoga Instructor, Baking, Restaurant Industry..., Magazine Writing, Spanish, Italian, Salesforce.com..., Salesforce.com, Analytics, Chatter, Cloud Computing
Education
University of Notre Dame 2005 — 2009
Bachelor of Arts, Psychology, summa cum laude
Fundación Ortega y Gasset 2007 — 2007
Spanish Liberal Arts
DayNine Consulting, Inc. March 2013 - Present
The SAVO Group March 2012 - March 2013
The SAVO Group October 2010 - March 2012
Mattersight Corporation 2008 - 2010
Skills
SQL, PowerPoint, Microsoft Office, HTML, Microsoft Excel, Analysis, Project Management, Microsoft SQL Server, Testing
Education
University of Missouri-Columbia 2003 — 2007
Economics
Mattersight Corporation July 2014 - Present
Mattersight Corporation January 2014 - July 2014
Mattersight Corporation August 2013 - January 2014
Mattersight Corporation September 2012 - August 2013
Education
University of Michigan 2008 — 2012
Bachelor of Science (BS), Mathematics
Liberty Mutual Insurance July 2015 - Present
Liberty Mutual August 2012 - July 2015
Mattersight Corporation September 2011 - July 2012
UIUC SIFE 2009 - May 2011
Kraft Foods June 2010 - August 2010
US Cellular June 2009 - August 2009
Navistar, Inc June 2008 - August 2008
Skills
Excel, Microsoft Office, Sustainability, Critical Thinking, Word, Data Analysis, Microsoft Excel, Process Improvement, Public Speaking
Education
University of Illinois at Urbana-Champaign 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Process Management
University of Illinois at Urbana-Champaign - College of Business 2007 — 2011
Bachelor's, Business Process Management
Neuqua Valley High School
Mattersight Corporation March 2014 - Present
Mattersight Corporation August 2012 - March 2014
Ria Consulting, LLC April 2012 - July 2012
University of Texas at Dallas August 2010 - June 2012
Code Authority May 2011 - April 2012
Skills
Twist, Functional Testing, Continuous Integration, Continuous Delivery, Java, jQuery, JavaScript, Jenkins, Domain Specific..., BDD, C#, Visual Studio, Object Oriented Design, .NET, Testing, SSRS, SQL, UML, Algorithms, Requirements Gathering, Requirements Analysis, Eclipse, SQL Server, CSS, Tortoise SVN, Maintenance, Microsoft SQL Server, Web Applications, Object Oriented Modeling, Aspect, Fiddler
Education
The University of Texas at Dallas 2009 — 2012
M.S, Computer Science with Software Engineering Major, 4.0
The University of Texas at Dallas 2002 — 2006
B.A., Psychology with Business and Administration Minor, 3.62
Market Track November 2014 - Present
Mattersight Corporation September 2012 - November 2014
Mattersight Corporation September 2011 - December 2012
Skills
Analytics, Strategy, Financial Modeling, Data Analysis, SaaS, Competitive Analysis, Project Management, Product Management, Program Management, Business Analysis, Cross-functional Team..., Start-ups, Business Development
Education
University of Pennsylvania 2007 — 2011
Economics, Consumer Psychology
Amherst Holdings, LLC April 2014 - Present
Mattersight Corporation July 2011 - April 2014
CMIT Solutions of Downtown Austin November 2010 - May 2011
Computers 4 Kids March 2010 - August 2010
University of Minnesota CLAOIT 2009 - 2009
MAPPCOR May 2007 - November 2008
Skills
System Administration, Jenkins, Continuous Delivery, Software Test Automation, Atlassian Suite..., Windows Powershell, TeamCity, Continuous Integration, Software Build, Automated Deployments, Octopus Deploy, Splunk, IT Operations
Education
University of Minnesota-Twin Cities
BSEE, Elecrical Engineering
Mattersight Corporation June 2012 - May 2014
Neubus June 2010 - June 2012
BooksOnBoard June 2009 - June 2010
Skills
Python, PHP, Ruby on Rails, JavaScript, jQuery, C/C++, Java, PostgreSQL, MySQL, Git, Subversion, XHTML, HTML5, CSS, wxPython, Linux, HTML 5, Software Development, Agile Methodologies, XML, Web Applications, Microsoft SQL Server, JIRA, HTML, C#, Apache, AJAX, SQL
Education
The University of Texas at Austin 2005 — 2008
BA, Computer Science and French
The University of Texas at Austin 2005 — 2008
Bachelor's degree, Computer Science
Mattersight Corporation July 2012 - Present
Chicago Justice Project June 2011 - June 2012
Alternative Schools Network August 2010 - February 2011
Skills
Microsoft Office, Community Outreach, Research, Nonprofits, Public Speaking, Fundraising, Social Media, Event Planning, Editing, Teaching, Microsoft Excel
Education
The University of Texas at Austin 2006 — 2010
Bachelor of Science (B.S.), Social Work
University of Chicago 2011 — 2012
Master of Arts (M.A.), Public Administration and Social Service Professions
Mattersight Corporation July 2011 - Present
University of Michigan November 2009 - June 2011
English Language Institute September 2010 - May 2011
University of Michigan, Residential Dining Services September 2007 - April 2011
Volunteers for Peace August 2010 - August 2010
Skills
SQL, Microstrategy, Data Analysis, Analytics, Databases, Newsletters, Microsoft Office
Education
University of Michigan 2007 — 2011
B.A., Economics, Organizational Studies
Smartling February 2014 - Present
Outasight Media Group August 2012 - November 2013
Mattersight Corporation October 2007 - June 2012
Skills
Software Project..., IT Strategy, Analytics, SaaS, Business Process..., Business Intelligence, Vendor Management, CRM, Program Management, Professional Services, Outsourcing, Enterprise Software, Management Consulting, Business Analysis, Cloud Computing, Project Management, Cross-functional Team..., Integration, Strategy, Product Management, Process Improvement, Requirements Analysis, Agile Methodologies, Business Strategy, Change Management, Requirements Gathering, SDLC, Consulting, Service Delivery..., Project Portfolio...
Education
University of Michigan 2003 — 2007
B.S., Brain, Behavior, and Cognitive Sciences
Salesforce June 2015 - Present
Mattersight Corporation December 1997 - May 2015
Siemens 1982 - 1997
Siemens Enterprise Communications 1992 - 1995
Skills
CRM, Professional Services, Analytics, Managed Services, Business Development, SaaS, Solution Selling, Telecommunications, Enterprise Software, Strategy, Call Centers, Call Center, Customer Experience, Contact Centers, Go-to-market Strategy, Vendor Management, Strategic Partnerships, Business Alliances, Cloud Computing, Business Intelligence, Channel Partners, Customer Experience..., Unified Communications, Outsourcing, Product Management, Pre-sales, Sales Enablement, Sales, Salesforce.com, Start-ups, Lead Generation, Predictive Analytics, Leadership
Education
University of Michigan - Stephen M. Ross School of Business 1984 — 1990
MBA, Marketing
University of Illinois at Urbana-Champaign - College of Business 1974 — 1978
BS, Marketing
Best Buy August 2013 - Present
Mattersight Corporation May 2011 - August 2013
Mattersight Corporation March 2008 - May 2011
GMAC-ResCap May 2002 - March 2008
Wizard Information Systems (UK) April 1997 - February 2002
Open Systems, Inc. 1996 - 1997
MTX International, Inc. 1991 - 1996
Skills
Microsoft SQL Server, Enterprise Architecture, Security, IT Strategy, Disaster Recovery, Integration, SharePoint, Active Directory, Virtualization, Enterprise Software, Cloud Computing, Servers, SQL, Server Architecture, VMware, IT Management, Architectures, Business Intelligence, Vendor Management, Architecture, Managing IT..., Data Warehousing, System Administration, ITIL, Data Center, SDLC, SOA, Software Engineering, Databases, Unix, Web Development, Web Architecture, ASP, HTML, JavaScript
Education
The University of North Dakota 1986 — 1988
B.S., Computer Science, Math
Minot State University - Bottineau 1984 — 1986
A.S., Computer Science, Math
Mattersight Corporation April 2014 - Present
Mattersight Corporation (Formerly eLoyalty Corporation) October 2006 - Present
Accenture April 2006 - October 2006
Eagle Creek Software Services 2004 - 2006
Accenture 2000 - 2004
Skills
Business Intelligence, IT Strategy, Business Analysis, Analytics, SaaS, Business Process..., CRM, Integration, SDLC, Requirements Analysis, Data Warehousing, Cloud Computing, Enterprise Software
Education
University of Illinois at Chicago 1995 — 2000
Tatum, a Randstad Company November 2013 - Present
Mattersight Corporation August 2012 - August 2013
Mattersight Corporation February 2009 - July 2012
Skills
Financial Reporting, Financial Analysis, Leadership, Process Improvement, Financial Modeling, Business Process..., Financial Services, Business Intelligence, Sarbanes-Oxley Act, Analysis, Start-ups, Accounting, Mergers & Acquisitions, Auditing, SEC Financial Reporting, SaaS, Revenue Recognition, Strategic Financial..., Internal Controls
Education
University of Central Oklahoma 1984 — 1986
Bachelor of Science (BS), Accounting
Mattersight Corporation December 2008 - Present
Acxiom June 2006 - October 2008
Independent Consulting February 2004 - June 2006
MedEvolve January 1998 - February 2004
United States Air Force 1989 - 1993
Skills
Log Shipping, Clustering, SSIS, SQL Server, Architecture, SQL Tuning, Replication, ETL, T-SQL, SQL, Databases, Database Design, Database Administration, Database Development, Microsoft SQL Server, Servers, Data Migration, Performance Tuning, Disaster Recovery, Business Intelligence
Education
University of Arkansas at Little Rock 1993 — 1998
Computer Engineering
Mattersight Corporation February 2007 - Present
Epic July 2005 - October 2006
Skills
Analytics, Business Analysis, Analysis, Data Analysis, Project Management, Process Improvement, Management, Business Intelligence, CRM
Education
University of Illinois at Urbana-Champaign 2001 — 2005
BA, Economics
CalFinder January 2012 - Present
Mattersight Corporation March 2011 - January 2012
KRESS Employment Screening August 2010 - December 2010
University of Houston August 2010 - December 2010
Macedo Homes August 2009 - May 2010
Texas Instruments September 2006 - May 2007
Skills
ASP.NET, C#, Databases, Microsoft SQL Server, MySQL, Oracle, PHP, Software Development, VB.NET, XML, Visio, IIS
Education
University of Houston 2007 — 2010
CIS, Computer Information Systems
Mattersight Corporation January 2015 - Present
Nielsen Marketing Analytics February 2012 - December 2014
Obama for America 2011 - 2012
Tutor.com September 2007 - December 2011
RCSD September 2010 - May 2011
University of Rochester September 2008 - December 2009
University of Rochester - Tanenhaus Lab June 2008 - August 2008
Skills
Statistics, Teaching, Analytics, Data Analysis, PowerPoint, Research, R, Public Speaking, Analysis, SAS, Tutoring, Stata, Technical Writing, Microsoft Excel, Statistical Modeling, Quantitative Analytics, Mathematical Modeling, Data Mining, Python
Education
University of Rochester 2010 — 2011
MS
University of Rochester 2006 — 2010
B.S., B.A.
SPHS
SPHS
Innovative Organics, Inc. – Chicago, IL June 2013 - Present
Mattersight Corporation September 2012 - March 2013
University of Chicago Booth School of Business May 2008 - August 2008
Chicago Board of Trade August 2006 - May 2007
Skills
Valuation, Data Analysis, Research, Analysis, Public Speaking
Education
University of Notre Dame 2008 — 2012
Bachelor of Arts (B.A.), Economics
2005 - 2008Illinois Mathematics and Science Academy (IMSA)
Mattersight Corporation January 2015 - Present
Mattersight Corporation March 2011 - January 2015
eLoyalty July 2007 - March 2011
My Online Neighborhood December 2004 - January 2007
Skills
Engineering Management, Software Project..., PHP, C#, Agile Methodologies, SQL, JavaScript, Microsoft SQL Server, Agile Project Management, Test Driven Development, MySQL, XML, Linux, AJAX, Integration, Unix, Java, NoSQL, Product Strategy
Education
The University of Texas at Austin
MS, Software Enginnering
University of Central Florida
Graduate Certificate, Computer Forensics
University of North Texas
BS, Computer Science
Robert Bump Construction, LLC February 2015 - Present
Gallagher Bassett April 2013 - January 2015
Mattersight Corporation October 2011 - March 2013
Bain & Company January 2011 - October 2011
University of Chicago September 2010 - February 2011
University of Chicago April 2009 - June 2010
Skills
Strategy, Project Management, Research, Data Analysis, Microsoft Office, Analytics, Event Planning, Social Media
Education
The University of Chicago 2006 — 2010
BA, Psychology, Minor: Romance Languages and Literatures- Italian
Università di Bologna 2008 — 2009
History and Literature
Comcast April 2013 - Present
Mattersight Corporation June 2011 - February 2012
TeleTech July 2008 - June 2011
Skills
Strategy, Cloud Computing, New Business Development, Corporate Development, Venture Capital, Partnerships, Internet of Things, Connected Devices, Connected Home, Product Design, Product Development, Marketing Strategy, Smart Homes, Deal Structures, Building Partner...
Education
University of Southern California
Bachelor, Economics
Bain & Company June 2013 - Present
Mattersight Corporation April 2012 - June 2013
Mattersight Corporation July 2011 - April 2012
University of Notre Dame August 2010 - May 2011
Luminus Devices May 2010 - August 2010
Luminus Devices May 2009 - August 2009
Massachusetts State House Tours May 2008 - August 2008
Skills
Data Analysis, Statistics, Analytics, Product Development, Testing, Consulting, Microsoft Excel, Microsoft Office, PowerPoint, Microstrategy, T-SQL, Cognos ReportNet, SaaS, Leadership, Analysis
Education
University of Notre Dame 2007 — 2011
B.A., Economics and History
Lexington High School 2003 — 2007
Mattersight Corporation July 2012 - Present
State of Minnesota November 2006 - July 2012
US EPA February 2006 - November 2006
EmpowerMX March 2002 - February 2006
Saturn Systems, Inc. February 2000 - October 2001
Skills
Network Security, Vulnerability Scanning, Security Information..., Intrusion Detection and..., Vulnerability Management, Penetration Testing, Vulnerability Assessment, IPS, Application Security, Information Security, Security, Data Center, Networking, Intrusion Detection, CISSP, Information Security..., Information Technology, Software Development, Prevention, SIEM
Education
University of Minnesota-Duluth 1996 — 1999
BS/MS, Computer Science
University of Wisconsin-Madison
BA, German Literature
Mattersight Corporation October 2014 - Present
e-MDs Inc. November 2011 - September 2014
Skills
Test Planning, Testing, SQL, Healthcare Information..., Web Testing, Windows Server, Windows 7, Unix, eClinical Works, NextGen, Microsoft SQL Server, Java, Verilog, Regression Testing, System Testing, Agile Methodologies, TestComplete, XML, Quality Assurance, Software Project...
Education
The University of Texas at Austin 2011 — 2011
Health IT certificate
San Jose State University, California 2004 — 2008
M.S, Electrical Engineering
Analytics8 July 2014 - Present
Analytics8 November 2013 - June 2014
Clarity Solution Group 2012 - 2013
Mattersight Corporation 2011 - 2012
U.S. Department of Commerce 2010 - 2010
Skills
Microstrategy, Business Intelligence, Microsoft SQL Server, Microsoft Office, KeySite Enterprise, Lotus Notes, Microsoft Excel, PowerPoint, Hoovers, LexisNexis, Photoshop, MicroStrategy Reporting, Business Intelligence..., ETL Tools, Informatica, DMExpress, Data Warehousing, Data Analysis, QlikView, QlikView Development
Education
University of Michigan 2007 — 2010
Bachelor of Arts (B.A.), Economics
Mattersight Corporation April 2014 - Present
Socorro ISD March 2012 - March 2014
Geek Squad September 2011 - March 2012
Skills
PHP, JavaScript, Microsoft SQL Server, MySQL, HTML, CSS, LESS, Web Development, MVC, Object Oriented Design, Tortoise SVN, Java, Windows, Computer Hardware, Microsoft Office, System Administration, Active Directory
Education
The University of Texas at El Paso 2007 — 2013
Bachelor of Science (BS), Computer Science