Mazda North American Operations
Industry: Company
DescriptionMazda North American Operations, which includes Mazda Motor of America, Inc., is Mazda Motor Corporation's North American arm, and constitutes the largest component of that company outside Japan. The company has its headquarters in Irvine, California and is headed by Masahiro Moro. Headquarters: Irvine, California, United States Founded: 1970 Number of employees: 20,000 Parent organization: Mazda Motor Corporation
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1,004 Mazda North American Operations employees in database. Find out everything there's to know about Mazda North American Operations employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Mazda North American Operations Employees
Mazda North American Operations July 2015 - Present
Mazda North American Operations November 2012 - July 2015
Ally Financial Inc. February 2011 - October 2012
Automotive Finance Corporation March 2008 - January 2011
Northwestern Mutual January 2008 - March 2008
Ford Motor Credit Company 1997 - 2008
Ford Motor Credit Company September 2005 - September 2006
Ford Motor Credit Company September 2004 - September 2005
Ford Motor Credit Company April 2002 - September 2004
Ford Motor Credit Company August 2000 - April 2002
Skills
Underwriting, Forecasting, Process Improvement, Operations Management, Financial Analysis, Sales Management, Leadership Development, Management, Coaching, Customer Service, Customer Satisfaction, Problem Solving, Procedure Development, Credit Risk, Collections, Credit Analysis, Commercial Lending, Mentoring, Non-profits, General Ledger, Executive Reporting, Business Planning, Strategy, Customer Retention, Sales
Education
Lake Superior State University
Bachelor of Science (B.S.), Business Administration/Economics
State Farm March 2013 - Present
Mazda North American Operations May 2012 - March 2013
Hamilton Telecommunications August 2011 - April 2012
Intermountain Health Care Inc June 2010 - May 2011
Skills
JAVA, Sun Certified Java..., JavaScript, JavaSE, HTML 5, CSS Javascript, CSS3, Maven, jQuery UI, AJAX, STS, Eclipse, RAD, Spring, Struts, JSP, Web Services, Web Development, Java, CSS, Agile Methodologies, Java Enterprise Edition, SDLC, SQL
Education
Lamar University 2009 — 2011
Master of Engineering (MEng)
Mazda North American Operations November 2014 - Present
T-Cellular, Inc. January 2010 - May 2013
LanguageLine Solutions January 2010 - May 2011
TekLounge January 2006 - January 2010
Skills
Wireless, Direct Sales, Mobile Technology, Customer Satisfaction, Customer Retention, Sales, Salesforce.com, Solution Selling, Retail Sales, Account Management, Telecommunications, Sales Process, Sales Operations, Networking, Sales Presentations, Selling, Building Relationships, B2B, Customer Service
Education
Lorenzo Walker Institute of Technology 1997 — 1998
Certificate of Completion, Computer Technology/Computer Systems Technology
Naples High School 1997 — 1998
Soave Automotive Group January 2011 - Present
Social Media Club Kansas City January 2012 - Present
Lee's Summit Mazda May 2006 - December 2010
Mazda North American Operations June 2010 - August 2010
Fuse Marketing October 2008 - April 2009
Sarann Auto Leasing January 2005 - May 2006
Education
University of Kansas 2007 — 2010
Economics / Business, Economics
Northwood University 2006 — 2007
Automotive Marketing, Automotive Marketing, Automotive Dealership Management
Crunch Fitness October 2015 - Present
The Sawtooth Group September 2014 - September 2015
Mazda North American Operations January 2013 - August 2014
Bell'O International September 2012 - January 2013
MediaVest June 2012 - August 2012
MediaVest June 2012 - August 2012
MediaVest June 2011 - August 2011
Skills
Event Management, Microsoft Excel, Marketing Strategy, Research, Social Media, Social Networking, Time Management, Marketing, PowerPoint, Microsoft Word, Marketing Communications, Sales, Retail, Market Research, Microsoft Office, Customer Satisfaction, Account Management, CRM, Sales Planning, Event Planning, SEO, Customer Service
Education
Monmouth University 2010 — 2012
Bachelor of Science (B.S.), Business Management and Marketing
Mazda North American Operations July 2012 - Present
Education
Kansai University 1999 — 2005
Master of Engineering (M.Eng.), Industrial Engineering
Harley-Davidson Motor Company February 2009 - October 2013
Harley-Davidson Motor Company February 2007 - February 2009
Harley-Davidson Motor Company April 2005 - February 2007
Mazda North American Operations 1993 - 2005
Skills
Automotive, Customer Satisfaction, Management, Vehicles, Product Management, Sales Management, Sales Operations, Inventory Management, Forecasting, Retail, Operations Management, Customer Service, Sales, Team Building, Strategic Planning, Cross-functional Team...
Education
Northwood University
Bachelor's Degree, Management, Marketing
Northwood University
Associate's Degree, Automotive Marketing
Hyundai Motor America April 2013 - Present
Hyundai Motor America February 2005 - May 2013
Mazda North American Operations June 2000 - June 2005
Northern Trust Corporation January 1999 - June 2000
Skills
Automotive, Customer Satisfaction, Sales Process, Sales Operations, Customer Retention, Automobile, Certified Pre-Owned, Business Profitability, Vehicles, Training, Dealer Operations, Forecasting, Team Building, Dealer Management, Retail, Sales & Marketing..., Sales, Sales Management, Profit
Education
University of Illinois at Chicago 1996 — 1998
Bachelor's Degree, Finance and Marketing
Milwaukee School of Engineering 1993 — 1995
Mazda North American Operations August 2014 - May 2015
PNC January 2010 - January 2014
Police October 1996 - August 2010
MassMutual Financial Group 2000 - December 2009
Dunaway Automotive and Paint Supply April 1999 - August 1999
Skills
Investments, Retirement Planning, Banking, Mutual Funds, Retirement, Life Insurance, Fixed Annuities, Finance, Relationship Management, Loans, Management, Credit, Wealth Management, Private Banking, Critical Illness, Automotive, Sales Management, New Business Development, Customer Service, Team Building, Negotiation, Process Improvement, Sales, Strategic Planning, Leadership
Education
Northern Illinois University 1996 — 1998
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
ALD Thermal Treatment Inc. August 2013 - Present
21st CENTURY CONSULTING June 2012 - August 2013
The Journal Register Company November 2009 - May 2012
Bluewater Automotive Systems 2008 - 2008
Meridian Automotive Systems March 2000 - August 2007
Covenant House Michigan July 1997 - March 2000
Kautex Textron January 1997 - May 1997
Mazda North American Operations August 1993 - August 1996
Mazda North America March 1990 - August 1993
Skills
MA, Employment and..., Labor Relations, Conflict Resolution, Employee Relations, Performance Management, Employee Engagement, Union, Employee Benefits, HRIS, Deferred Compensation, Recruiting, Organizational..., Talent Acquisition, Talent Management, Human Resources, Training, Payroll, Management, Change Management, HR Policies, Interviews, Job Descriptions, Personnel Management, Succession Planning, Applicant Tracking..., Benefits Administration, Employment Law, Workforce Planning, Onboarding, Temporary Placement, FMLA, Hiring, College Recruiting, Organizational..., Technical Recruiting, Employee Training, New Hire Orientations, Sourcing, Resume Writing, Staffing Services, Employer Branding, HR Consulting, SPHR, Leadership Development, Career Development, Performance Appraisal
Education
Wayne State University 2009 — 2011
MA, Employment and Labor Relations
Oakland University 1996 — 1997
Certificate, Personal Financial Planning
Wayne State University 1981 — 1989
Bachelor of Science, Psychology
Faith Baptist Church, Dearborn Heights, MI July 2004 - April 2014
Magna International September 1994 - April 2004
Mazda North American Operations August 1986 - September 1994
Alma Products December 1982 - July 1986
Detroit Diesel Allison August 1974 - November 1982
Federal-Mogul Holdings Corporation February 1972 - July 1974
Allied Food Supermarket / Great Scott August 1964 - February 1972
Education
Heritage Theological Semenary, Cambridge, Ontario 2006 — 2009
Master's degree, Theology/Theological Studies
Lawrence Technological University 1968 — 1973
Engineering/Industrial Management
Assa Abloy Hospitality August 2013 - Present
Winzer Corporation March 2008 - August 2013
Higher Ed Holdings August 2006 - March 2008
Mueller Industries April 2003 - August 2006
PFSweb June 1997 - April 2003
Mazda North American Operations September 1990 - June 1997
Skills
Leadership, Logistics, Process Improvement, Team Building, Supply Chain Management, Operations Management, Supply Chain, Distribution Center..., Software Project..., Demand Planning, Forecasting, Operational Excellence, Warehouse Management, Warehousing, Sourcing, Lean Manufacturing, Contract Negotiation, ERP, Purchasing, Strategic Planning, Management, Business Process..., Strategy, Pricing, Negotiation, Competitive Analysis, Inventory Management, Sales, Procurement, Strategic Sourcing, Project Planning, Cross-functional Team..., P&L Management, Budgets, Inventory Control
Education
Michigan State University 1985 — 1990
Bachelor of Arts, Materials & Logistics Management
Villanova University 2008 — 2008
Masters Certificate, Lean Sensei
Villanova University 2008 — 2008
Masters Certificate, Certified Six Sigma Black Belt
Mazda North American Operations June 1992 - Present
Education
San Diego State University-California State University 1988 — 1989
Master of Business Administration (M.B.A.), Finance, General
Louisiana State University 1979 — 1984
Bachelor of Arts (B.A.), History
Mazda North American Operations September 2013 - Present
Enchanted Crown Events November 2010 - September 2013
Corner Bakery Cafe April 2007 - July 2009
Disneyland Resort December 2003 - March 2007
Skills
Customer Service, Data Entry, Restaurants, Customer Retention, Research, Communication, Spanish, World History, European History, Spanish-speaking, Customer Satisfaction, Social Media, PowerPoint, Microsoft Word, Cultural Anthropology, Microsoft Excel, Siebel, SAP Workflow
Education
Whittier College 2011 — 2013
Bachelor of Arts (B.A.), History, French Cultural Studies Minor
Mt. San Antonio College 2009 — 2011
Associate's degree, General Studies
Oracle September 2012 - Present
Oracle June 2007 - September 2012
Oracle June 2004 - June 2007
Oracle October 2000 - June 2004
Ford Motor Company May 1997 - October 2000
Ford Motor Company 1992 - 1997
Mazda North American Operations 1990 - 1992
Skills
SaaS, Enterprise Software, Solution Selling, Business Alliances, Cloud Computing, Professional Services, Business Intelligence, Go-to-market Strategy, Product Management, Business Development, Sales Management, CRM, New Business Development, Account Management, Sales Process, Customer Experience..., Executive Management, Global Management, Big Data, Automotive, Telematics, Product Lifecycle..., Supply Chain Management, BPO, Software Development, Siebel, Hyperion Planning, Fusion, Oracle Fusion Middleware, Endeca, Cross-functional Team..., Program Management, Business Process, Sales Enablement
Education
Michigan State University 1986 — 1990
Bachelor's degree, Business, Supply Chain Management
Wayne State University 1995 — 1997
MBA, Finance / IT
The University of Chicago Booth School of Business 2012 — 2012
Executive Development Program - Leadership in Action
Mazda North American Operations June 2015 - Present
Xperience Communications- Ford Consumer Experience Movement July 2014 - May 2015
Maritz Performance Improvement September 2010 - March 2014
Precision Dynamics International June 2008 - September 2008
Resource Automotive May 2002 - February 2008
Skyliner Consulting August 2001 - May 2002
Advantage Group May 1997 - August 2001
Skills
Team Building, E-Learning, Market Development, Customer Satisfaction, Cost Engineering, Coaching, Customer Retention, Automotive, Performance Management, Training, Recruiting, Instructional Design, Cross-functional Team..., Sales Process, Employee Engagement, Automobile, Leadership Development, Marketing Strategy, Sales Management, Business Planning, Process Improvement, Leadership, Talent Management, Team Leadership, New Business Development, Change Management, Sales, Employee Relations, Performance Improvement, Parts, Business Development, Retail, Management, B2B, Executive Coaching, Workshop Facilitation, Program Management, Budgets, Employee Training, Strategic Planning, Operations Management, Negotiation, Account Management, Organizational..., Dealers, Continuous Improvement, Management Consulting, Selling, Training Delivery, Customer Service
Education
Northwood University 2007 — 2012
Bachelor of Business Administration (BBA), Automotive Marketing, Cum Laude
Kutztown University of Pennsylvania 1971 — 1975
business Administration
FCA - North America July 2012 - September 2015
Mazda North American Operations March 2011 - July 2012
Kolosso Chrysler Jeep Dodge Ram September 2008 - February 2011
Kolosso Toyota-Scion September 2006 - September 2008
Skills
Management, Forecasting, Microsoft Office, Training, Troubleshooting, Sales Management, Inventory Management, Market Research, Project Management, Project Planning, Customer Retention, Strategic Sales Plans, Vehicles, Automotive Aftermarket, Account Management, Marketing Strategy, Sales Process, Customer Service, Team Building, Profit, Sales, Customer Satisfaction, Automotive
Education
Northwood University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Automotive Marketing / Management
UW- Fox Valley 1999 — 2001
Business Administration and Management, General
Jaguar Land Rover North America July 2013 - June 2015
Turner Consulting Group January 2013 - April 2013
Mazda North American Operations January 2012 - July 2012
American Institutes for Research April 2011 - January 2012
International Monetary Fund January 2011 - April 2011
Credit Suisse November 2010 - December 2010
Howard, Stallings November 2008 - November 2010
Skills
Microsoft Office, Microsoft Excel, Data Analysis, Market Research, Automotive, Business Analysis, Information Management, Polk, SPSS, Business Intelligence, Sales Operations, Security Clearance, Marketing, Strategy, Program Management, Management, Project Management, Forecasting, Marketing Strategy, Customer Satisfaction, Process Improvement, Leadership, Strategic Planning, Customer Service
Education
North Carolina State University 2004 — 2008
Bachelor of Arts, Political Science; International Politics
Masco Corporation July 2008 - Present
Express Scripts March 2007 - July 2008
Masco Corporation April 2005 - March 2007
MSX International June 1996 - April 2005
Mazda North American Operations 1995 - 1998
Skills
Human Resources, Performance Management, Talent Acquisition, Personnel Management, Talent Management, Employee Relations, Succession Planning, Organizational...
Education
Michigan State University 1979 — 1981
MLIR
Michigan State University
BA
Conde Nast March 2014 - Present
PVH September 2013 - April 2014
Mazda North American Operations June 2013 - August 2013
Multi Media Exposure June 2012 - September 2012
National Panhellenic Conference September 2011 - May 2012
WisEngineering May 2011 - September 2011
US Army June 2010 - September 2010
US Army May 2009 - August 2009
Skills
Marketing, Information Technology, Social Media Marketing, Microsoft Office, Multitasking Skills, Highly detail oriented, Team-oriented, Dedicated Professional, Digital Marketing, Social Media, Competitive Analysis
Education
Monmouth University 2009 — 2013
Bachelor of Science (B.S.), Business Administration with concentration in Marketing; IT Minor, Major GPA: 3.66
mount olive hisg school
dbaDIRECT January 2012 - June 2013
Mazda North American Operations 2013 - 2013
Skills
Cisco IOS, VDI, VMware Infrastructure, Network Security, Network Administration, Virtualization, Amazon Web Services..., RSA SecurID, Computer Forensics
Education
Northern Kentucky University 2010 — 2011
Master's degree, Computer Information Technology, 3.8/4
Mazda North American Operations July 2012 - Present
Mazda North American Operations September 2011 - July 2012
Mazda July 2010 - September 2011
Chrysler July 1999 - December 2008
Skills
Vehicles, Sales Operations, Sales Management, Sales, Profit, Marketing, Management, Leadership, Business Strategy, Employee Training, Business Planning, Automotive, Automobile, Customer Retention, Sales Process, Customer Satisfaction
Education
University of North Carolina at Greensboro 1996 — 1999
Bachelor of Science, Business Administration
Kenyon College 1994 — 1996
Psychology
PepsiCo March 2014 - Present
Arrow Stage Lines January 2012 - Present
City of Detroit August 1997 - December 2011
Mazda North American Operations July 1989 - June 1995
Skills
Transportation, Diesel, Manufacturing, Truck, DOT regulations, Public Transport, CDL Class A, Diesel Engine, Forklift Operator, CDL, Vehicles, Automotive Repair, Automotive, Reefer, Continuous Improvement, DOT Regulations, Fleet Management, Forklift Operation, Inventory Management, Parts, Logistics
Education
Oakland Community College 1982 — 1983
Bentley Commons at Lynchburg July 2013 - Present
Mazda North American Operations February 2013 - July 2013
Hagner-Conley Construction May 2012 - October 2012
Liberty University May 2010 - May 2012
Skills
Direct Sales, Marketing, Recreation, Public Health, Health Education, Sales Process, Management, Healthcare, Coaching, Cpr Certified, Nutrition, Sales, Social Media, Customer Service, Event Planning, Leadership, Microsoft Office, Social Networking, Microsoft Word, PowerPoint, Public Speaking, Facebook, Time Management, Teaching, Training, Public Relations
Education
Liberty University 2008 — 2012
Bachelor of Science (B.S.), Public Health Education and Promotion
Mazda North American Operations April 2007 - Present
Hyundai Motor America October 2005 - March 2007
DaimlerChrysler AG Corporate Headquarters March 2000 - July 2005
DaimlerChrysler AG (Mercedes-Benz brand) August 1998 - March 2000
DaimlerChrysler AG (Mercedes-Benz brand) August 1998 - March 2000
Mercedes-Benz Asia Ltd Pte, Singapore August 1998 - March 2000
Skills
Integrated Marketing, Brand Management, Marketing Strategy, Marketing..., Digital Marketing, Product Marketing, CRM, Social Media Marketing, Managing Agency..., Plans, Online Advertising, Customer Insight, Websites, Brand Architecture, Web Design, Multi-channel Marketing, Marketing Mix, Advertising, Cause Marketing, Product Launch, Research, Market Planning, Media Planning, Relationship Marketing, Strategy, E-commerce, Analytics, Marketing, Brand Development, Social Media, Competitive Analysis, Automotive, Marketing Communications, Market Research, Business Strategy, Management, Analysis, Strategic Planning, Customer Retention, Team Leadership, Mobile Devices, Retail, Market Analysis, Marketing Management, Metrics and..., Brand Strategy, Product Launches, Process Improvement, Cross-functional Team..., Consumer Behavior
Education
University of South Carolina - The Moore School of Business 1997 — 1998
Master of Business Administration (MBA)
Wirtschaftsuniversität Wien 1997 — 1998
IMBA
Ludwig-Maximilians Universität München / University of Munich 1995 — 1996
MBA
University of California, Davis 1989 — 1993
B.A.
General Motors July 2008 - Present
General Motors December 2002 - January 2008
Parts Fabrication September 1993 - January 2002
Mazda North American Operations March 1987 - April 1989
Fisher Body August 1978 - August 1986
Skills
Machine Tools, Sheet Metal, Stamping, Engineering, Unigraphics, Automotive, Solid Modeling, Teamcenter, Manufacturing..., Machining, GD&T, CAD, Fixtures, PPAP, Automotive Design, Design for Manufacturing, Product Design, PowerPoint, Components, Tooling, Autoform R5, Geometric Dimensioning..., NX Unigraphics
Education
Oakland Community College 2003 — 2004
English
Oakland Community College 2004 — 2005
Professional, Technical, Business, and Scientific Writing
Macomb Community College 2002 — 2003
Engineering
Henry Ford Technical Institute 1978 — 1980
Completion of Related Trades (Manufacturing)
Mazda North American Operations January 2015 - Present
Mazda North American Operations September 2012 - December 2014
Toyota Motor Sales January 2010 - September 2012
Toyota Motor Sales December 2009 - September 2010
Toyota Motor Sales October 2006 - December 2009
Toyota Motor Sales November 2005 - October 2006
Toyota Motor Sales April 2004 - November 2005
Toyota Motor Sales January 2004 - April 2004
Toyota Motor Sales May 2003 - August 2003
Thompson Lexus March 1997 - May 2003
Education
Temple University 1999 — 2004
Bachelor of Arts
Montgomery County Community College 1999 — 1999
Mazda North American Operations December 2010 - Present
Team One April 2010 - December 2010
The Traffic Agency November 2009 - April 2010
Red Door Interactive August 2008 - January 2009
Acento Advertising 2009 - 2009
Acento Advertising 2009 - 2009
Doner Advertising May 2005 - August 2008
La Agencia de Orci 2001 - 2005
Castells & Asociados May 2000 - December 2000
Skills
Interactive Advertising, Interactive Marketing, Integrated Marketing, Digital Marketing, Digital Strategy, Online Advertising, Advertising, Direct Marketing, Social Media Marketing, Media Planning, Account Management, Relationship Marketing, Analytics, Brand Awareness, Brand Development, Brand Management, CRM, Competitive Analysis, Creative Direction, Customer Insight, Digital Media, Email Marketing, Google Adwords, Google Analytics, Lead Generation, Management, Market Planning, Marketing, Marketing Communications, Marketing Strategy, Media Buying, Mobile Marketing, Online Marketing, PPC, SEM, SEO, Web Analytics, Display Advertising
Education
Loyola Marymount University, College of Business Administration
Ford Motor Company August 2011 - Present
Ford Motor Company May 2009 - August 2011
Mitsubishi R&D of America October 2005 - March 2009
Mazda North American Operations January 1995 - October 2005
Skills
Automotive, Visual Basic for..., DFMEA, NVH Testing & Analysis, Statistical Data..., Microsoft Office, Team Leadership, 8D Problem Solving, Executive Presentations, Value Engineering, Computer Repair, Data Recovery, Testing, APQP, Analysis, Visual Basic
Education
Lawrence Technological University 1999 — 2007
BS, ME
Monroe County Community College 1989 — 1996
AS, Automotive Technology
Delta Computer Consulting January 2006 - Present
Mitsubishi Motors 1998 - 2006
Mitsubishi Corporation 1998 - December 2005
Nissan 1996 - 1999
PacifiCare April 1994 - December 1998
FHP 1994 - 1998
Mazda North American Operations 1990 - 1998
Nissan North America 1992 - 1994
Skills
Oracle, Business Analysis, SDLC, Vendor Management, SQL, Technical Recruiting, Data Modeling, Talent Acquisition, Talent Management, Business Intelligence, Business Development, Internet Recruiting, Process Improvement, Requirements Analysis, Applicant Tracking..., Databases, Data Warehousing, Benefits Negotiation, Contract Recruitment, Software Development, Executive Search, Account Management, Project Management, DB2, Integration, Microsoft SQL Server, Screening, Software Project..., Sourcing, Visio, Recruiting
Education
Loyola Marymount University 1980 — 1984
MS, Computer Science
ACC - SoCal October 2011 - Present
Mazda North American Operations 2007 - Present
Aston Martin, Jaguar, and Land Rover North America June 2006 - December 2007
Ford Motor Company January 2002 - June 2006
Ford Motor Credit Company January 1995 - January 2001
Ford Motor Company November 1989 - January 1995
Skills
Corporate Finance, Legal Assistance, Competition Law, Corporate Law, Litigation, Vehicles, Finance, Employment Law, Negotiation, Dispute Resolution, Trademarks, Corporate Governance, Licensing, Product Liability, Mergers & Acquisitions, Intellectual Property, Insurance, Legal Compliance, Contract Negotiation, Joint Ventures, Arbitration, Securities Regulation, Trade Secrets, Legal Writing, Commercial Litigation, Litigation Management, Due Diligence, Patents
Education
University of Detroit Mercy School of Law 1991 — 1995
JD with honors, LAW
Michigan State University 1986 — 1989
BA-Finance, Finance
Sears auto center July 2012 - December 2013
Mazda North American Operations April 2008 - July 2012
The Hopewell News May 2008 - December 2010
Dominion Nissan May 2005 - March 2008
Dominion Nissan May 2005 - March 2008
Sam's Club June 2003 - May 2005
Skills
Diagnostics and trouble..., Quality Control, Microsoft Excel, Microsoft Word, Logistics, Automotive Engineering, Automotive Aftermarket, Power Tools, Customer Service, Sales, Forklift Operator, Cpr Certified, First Aid, Automotive
Education
John Tyler Community College 2013 — 2016
Associate's degree, General Studies
Richmond Technical Center 2004 — 2005
Advanced electronics,engine machining, Automotive Engineering Technology/Technician
Richmond Technical Center 2004 — 2005
Automotive Technology 1-3, Engine machining, Advanced Electronics
West End Christian School 2000 — 2003
Diploma, Algebra and Number Theory, Government, French, English, Science
Zevlin August 2011 - Present
Toyota Motor Sales December 2011 - July 2014
MillenWorks August 2009 - August 2011
Mazda North American Operations February 2008 - May 2009
Nissan South Africa August 2006 - January 2008
Nissan North America 2003 - July 2006
metro volkswagen LLC 2000 - 2003
Nissan Technical Center North America 1998 - 2000
Skills
Automotive, Product Development, Automobile, Vehicles, Customer Satisfaction, Powertrain, Manufacturing, Automotive Engineering, Cross-functional Team..., Product Planning, Project Management, Market Research, Pricing, Management, Testing
Education
Loyola Marymount University 1988 — 1993
BSME, Mechanical Engineering
Thomas Jefferson HS
Mazda North American Operations September 2012 - Present
Mungenast Automotive Family November 2011 - October 2012
Dave Mungenast Automotive Family December 2009 - November 2011
Skills
Customer Satisfaction, Automobile, Automotive, Automotive Aftermarket, Warranty, Parts, Process Improvement, Customer Retention, Pricing, Dealers, B2B, Inventory Management, Tires, Retail, Team Building, Marketing, Automotive Parts, Sales, Sales Process, Sales Management, Automotive Repair, Profit, Negotiation, Vehicles, Operations Management, Fleet Management, Sales Operations, Dealer Management, Market Planning, Powertrain, Account Management, Automotive Engineering, Dealer Network..., Continuous Improvement, CRM, Reynolds, Selling, P, Purchasing
Education
Missouri Baptist University
Master of Business Administration (MBA)
Cloudy Aperture Media January 2011 - Present
Mazda North American Operations September 2012 - October 2012
Skills
Digital Photography, Video Production, Video Editing, Graphic Design, Adobe Creative Suite, Photoshop, Final Cut Pro, Lightroom
Education
Montana State University-Bozeman 2007 — 2009
Film Production and Design, Cinematography and Film/Video Production
Nova Southeastern University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Cinematography and Film/Video Production
New Gate School
FCA Fiat Chrysler Automobiles March 2015 - Present
FCA Fiat Chrysler Automobiles October 2014 - March 2015
Johnson Controls March 2012 - October 2014
Mazda North American Operations October 1993 - March 2012
Skills
Root Cause Analysis, Automotive, FMEA, Continuous Improvement, Lean Manufacturing, Six Sigma, Cost Reduction, Vehicles, Quality Management, Manufacturing, Engineering, Process Improvement, Problem Solving, Quality Assurance, PPAP, Cross-functional Team..., TS16949, Team Building, Analysis, SPC, Visio, Customer Satisfaction, Quality Systems, Operations Management, ISO, Change Management, Strategic Planning, Team Leadership, Excel, APQP, Testing, Negotiation, Microsoft Office, PowerPoint, Budgeting, Data Analysis, Word, Kaizen, GD&T, Program Management, Mentoring, Business Planning, DMAIC, Quality System, Budgets, Automotive Engineering, Product Development, PFMEA, 5S, Software Documentation
Education
Lawrence Technological University
Masters, Industrial Operations Management
Lawrence Technological University
Bachelors, Mechanical Engineering
Ford Motor Company May 2011 - Present
Mazda North American Operations November 2010 - May 2011
Mazda North American Operations September 2008 - November 2010
Mazda North American Operations August 2007 - August 2008
Furukawa Rock Drill April 2002 - June 2007
Umix Co., Ltd. July 1998 - May 2001
Skills
Automotive, Warranty, Vehicles, PPAP, APQP, Automotive Engineering, FMEA, Supplier Quality, Kaizen, Product Development, Engineering, Manufacturing, Value Stream Mapping, Root Cause Analysis, Cross-functional Team..., Continuous Improvement, Stamping
Education
Kansai Gaidai University 1993 — 1997
BA, Foreign Studies
Teradata 2005 - Present
Trade Beam, Inc. 2003 - 2005
Supply Solution Inc. 2000 - 2003
Mazda North American Operations 1990 - 2000
Fruehauf Corporation 1986 - 1990
Skills
Team Building, Automotive, Customer Service, Supply Chain, Customer Relations, Coaching, Mentoring, Strategic Planning, Consulting, Program Management, Management, Leadership, Project Management, Business Intelligence, Integration, Business Analysis, Cross-functional Team..., Data Warehousing, Solution Selling, Professional Services, Start-ups, CRM, Recruiting, New Business Development, Customer Satisfaction, Contract Negotiation, Sales, Vendor Management, SaaS, P&L Management, Strategy, Enterprise Software, Analytics, Business Process..., Outsourcing, Cloud Computing, Product Management, Salesforce.com, Business Development, Account Management, Process Improvement, IT Strategy, Lead Generation, Strategic Partnerships, Business Process, Management Consulting, ERP, Sales Process, Resource Management, Team Management
Education
Michigan State University 1981 — 1986
BA
Mazda North American Operations September 2006 - Present
Quirk Nissan 2006 - 2006
Quirk Nissan 2006 - 2006
Quirk Nissan 2006 - 2006
Kelly Nissan of Lynnfield 1996 - 2006
Skills
Warranty, Field Service, Parts, Customer Satisfaction, Automotive, Vehicles, Fixed Operations, Customer Retention, Automobile, Profit, Automotive Parts, Operations Management, Automotive Aftermarket, Forecasting, Dealers, Sales Management, Cross-functional Team..., Reynolds & Reynolds, Pricing, Sales Process, Automotive Engineering, Sales Operations, Automotive Repair, Retail, Tires, Customer Service, Continuous Improvement, Market Planning, B2B, Process Improvement, Selling, Dealer Management, PPAP, Automotive Electronics, Sales, Account Management, Kaizen, Inventory Control, P&L, New Business Development, Reynolds, Negotiation, Inventory Management, Team Building, Business Planning, Manufacturing, Powertrain, Aftersales, Purchasing, Competitive Analysis
Education
Merrimack College 1984 — 1989
BS, Business Administration
Austin Preparatory High School 1980 — 1984
High School Diploma, High School/Secondary Diplomas and Certificates
Army Contracting Command - Warren September 2009 - Present
Mazda North American Operations January 2004 - February 2009
Metaldyne March 1999 - November 2003
Skills
Supply Management, Purchasing, Procurement, Strategic Sourcing, Manufacturing, Project Planning, Contract Negotiation, Negotiation, Management, Supply Chain Management, Lean Manufacturing, Analysis, Budgets, Policy, Government, Pricing, Leadership, Program Management, Process Improvement, Training, Operations Management, Supply Chain, Logistics, Customer Service, Six Sigma, Change Management, Team Leadership, Continuous Improvement, Time Management, Team Building, Mergers & Acquisitions, Cross-functional Team..., Inventory Management, Strategic Planning, Customer Satisfaction, Forecasting, Government Procurement, Project Management, Strategy, Vendor Management, Source Selection, Defense Contracting
Education
Northwood University 2000 — 2002
BBA, Business Management
Audi of America August 2015 - Present
Mazda North American Operations December 2010 - Present
Honda of America Mfg., Inc. March 2015 - June 2015
Nissan Motor Corporation September 2014 - October 2014
Hyundai Motor America January 2010 - January 2014
OTTO Engineering, Inc. November 2012 - November 2012
ShowMax Marketing 2001 - 2010
Volvo Car Corporation 2008 - 2008
BMW of North America, LLC 2003 - 2003
Skills
Public Relations, Event Management, Event Planning, Public Speaking, Marketing Communications, Social Media, Advertising, Training, Social Media Marketing, Marketing, Marketing Strategy, Leadership, Social Networking, Trade Shows, Team Building, Training Facilitation, Editing, Corporate Communications, Strategic Communications, Coaching, Customer Satisfaction, Television, Team Facilitation, Program Facilitation, Integrated Marketing, Customer Service, Automotive, Employee Training, Facilitation
Education
New York University 1989 — 1992
BA, Classic Literature
Mitsubishi Motors North America April 2014 - Present
AutoTrader.com May 2011 - Present
Tesla Motors, Inc., Davie, FL 2009 - 2010
Bentley Motors Inc., Boca Raton & Jupiter, FL 2004 - 2009
Mazda North American Operations 1982 - 2004
Skills
Marketing Strategy, Sales, Lead Generation, Advertising, Building Relationships, Business Development, Budgets, Training, Management, Relationship Management, Automotive, Vehicles, Customer Satisfaction, Sales Operations, Sales Management, Automobile, Profit, Customer Retention, Sales Process, Account Management, Dealers, Marketing, Strategic Planning, Automotive Aftermarket, Negotiation
Education
Northwood University 1978 — 1984
BBA, Marketing, Management & Accounting
Roger Phelps Quality Used Cars March 2015 - Present
Burdick Chevrolet Buick GMC at DriversVillage May 2014 - February 2015
Drivers Village July 2013 - April 2014
OCM BOCES April 2011 - June 2013
Genuine Parts Company September 2010 - April 2011
Mazda North American Operations October 2008 - November 2009
General Motors March 2008 - September 2008
General Motors April 2005 - February 2008
Saturn April 2001 - March 2005
GMAC July 1997 - March 2001
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Automotive, Customer Satisfaction, Vehicles, Parts, Continuous Improvement, Customer Service, Automobile, Profit, Training, Sales Operations, Manufacturing
Education
State University of New York College at Oswego 1986 — 1988
BS, Business Administration
Monroe Community College 1991 — 1993
AAS, Automotive Technology
Mazda North American Operations May 2013 - Present
Toyofuji Shipping Co., LTD. July 2011 - April 2013
Covisint April 2011 - August 2011
Toyota Tsusho America November 2010 - December 2010
Toyota Tsusho America September 2010 - October 2010
GEOS College of English Cairns May 2009 - October 2009
English Square ANUP Nishinomiya August 2008 - April 2009
Interac January 2008 - July 2008
DaimlerChrysler Corporation October 2006 - January 2007
DaimlerChrysler January 2005 - January 2007
Skills
Japanese, English, Automotive, Program Management, Cross-functional Team..., Team Leadership, Product Development, Microsoft Excel, Photoshop, Translation, Chinese, Localization, Troubleshooting, Japanese to English..., Japanese culture, Quality Assurance, Customer Service, Manufacturing, Root Cause Analysis, Supply Chain Management, Quality Management, Kaizen, Continuous Improvement, Lean Manufacturing, Toyota Production System, SPC, ISO, Process Improvement, Japanese Culture, Leadership, Management
Education
Madonna University 1999 — 2006
B.S., International Business & Economics
New York University 2002 — 2002
Certificate, Japanese Language
Mazda North American Operations February 2015 - Present
Spreemo July 2013 - January 2015
Budco November 2010 - March 2013
Uptown Property Management May 2009 - November 2010
Mike's Marine Supply May 2007 - September 2008
Gresham Driving Aids May 2005 - September 2007
Mike Riehl's Roseville Chrysler Jeep May 2004 - December 2005
Education
Michigan State University 2005 — 2009
Bachelor’s Degree
Los Angeles County Office of Education November 2012 - Present
Los Angeles County Office of Education April 2013 - December 2014
City of Los Angeles November 2011 - June 2012
Keen Staffing Solutions April 2011 - November 2011
Mt. San Antonio College September 2007 - August 2010
Mazda North American Operations January 2006 - July 2006
Helpmates Staffing Services July 2005 - July 2006
Crave Entertainment July 2005 - December 2005
Gap Inc./Gap June 2002 - July 2003
Diedrich Coffee 1998 - 2003
Skills
Community Outreach, Data Entry, Microsoft Office, Public Speaking, Resume Writing, Interviews, Teaching, Higher Education, Career Development, Training, Research, PowerPoint, Nonprofits, Workshop Facilitation, Program Development, Student Affairs, Event Planning, Career Assessment, Leadership Development, Budgets, Leadership
Education
University of California, Irvine 1998 — 2005
Bachelor of the Arts, English, Creative Writing
Mt. San Antonio College 2003 — 2004
General Education, English, Creative Writing, Languages, Photography
Walnut High School 1994 — 1998
High School Diploma, General Education
The McCarthy Companies September 2015 - Present
MyDailyMark August 2014 - Present
Hyundai Motor America April 2013 - August 2015
Hyundai Motor America November 2010 - March 2013
Mazda North American Operations September 2008 - November 2010
Hyundai Motor America June 2006 - September 2008
Dutch Miller Hyundai/Chevrolet July 2005 - May 2006
M2 Advertising October 2003 - January 2005
Skills
Automotive, Customer Satisfaction, Customer Retention, Sales Management, Sales Operations, Marketing, Sales, Account Management, Vehicles, Marketing Strategy, Profit, New Business Development, Sales Process, Market Planning, Advertising, Retail, Competitive Analysis, Automotive Aftermarket, Market Analysis, B2B, Management, Automobile, Selling, Negotiation, Leadership, Training, Business Development
Education
Marshall University 2002 — 2006
BBA, Marketing, Advertising
Academy of Careers and Technology 2000 — 2002
Advanced Marketing Certificate, Marketing, Advertising
Mazda North American Operations June 2012 - Present
Mazda North Amercian Operations 2008 - June 2012
Mazda North American Operations November 2006 - November 2008
Mazda February 2005 - November 2006
Mazda July 2003 - February 2005
Mazda July 2002 - July 2003
Mazda February 2001 - July 2002
Mazda North American Operations 1997 - 2000
Mazda North American Operations May 1989 - 1997
Skills
Customer Service, Leadership, Customer Satisfaction, Profit, Customer Retention, Business Services, Automotive, Program Management, Operations Management, Sales Management, Vehicles, Management, Sales, Parts, Strategic Planning, Dealers, Automobile, Warranty, Retail, Start-ups, New Business Development, Forecasting, Training, Sales Process, Sales Operations, Continuous Improvement, Marketing Strategy, Business Development, Fleet Management, Cross-functional Team..., Account Management, Dealer Management, Process Improvement, Negotiation, Inventory Management, Pricing, Automotive Aftermarket, CRM, Automotive Parts, Social Skills, Team Leadership, Team Building, Purchasing, Market Planning, Marketing, Business Planning, Coaching, Product Development, Tires, Automotive Repair
Education
Northwood University 2003 — 2012
Business and Automotive Marketing
Hackensack University Medical Center at Pascack Valley April 2015 - Present
Mazda North American Operations February 2015 - February 2015
ADP November 2014 - December 2014
Dell October 2014 - October 2014
Medidata Solutions June 2014 - September 2014
IIHT Ltd August 2013 - December 2013
CVS Caremark Corporation 2006 - 2013
Skills
CCNA, CCNP, MCITP, N+, DHCP, Windows server 2003, windows server 2008, Hyper-V, VMware, Cisco Routers, Cisco MDS SAN switches, OSPF, BGP, RIP, EIGRP, Microsoft Office, Active Directory, Networking, Troubleshooting, Technical Support, Technical Recruiting, Help Desk Support
Education
iiht 2013 — 2013
certificate, Information Technology
Kean University 2007 — 2011
Bachelor of Science (BS), Accounting
Mazda North American Operations August 2005 - Present
Mazda North American Operations April 2000 - April 2005
Education
Michigan State University
Bachelor of Arts (B.A.), MLM
Mazda North American Operations October 2012 - Present
Chrysler January 2009 - October 2012
TCI tire centers LLC 2007 - 2009
Priority Hyundai April 2006 - October 2008
Hyundai Motor America January 1998 - April 2006
Tysinger Motor Company October 1994 - January 1998
Freedom Dodge September 1991 - October 1994
Chrysler Group LLC August 1987 - July 1991
American Motors August 1986 - August 1987
Education
Mansfield University of Pennsylvania 1982 — 1986
Bachelor's degree, Communications
Mazda North American Operations August 2015 - Present
Mazda North American Operations June 2012 - August 2015
Mazda North American Operations December 2010 - June 2012
Mazda North American Operations April 2009 - December 2010
Landers Ford Lincoln Mercury August 2008 - December 2008
Ford Motor Company June 2007 - July 2008
Midland Center for the Arts February 2007 - June 2007
Skills
Marketing, Sales Process, Sales, Customer Service, Business Development, Employee Training, Automotive, Market Planning, Advertising, Digital Marketing, Marketing Communications, Management, Social Media Marketing, Leadership, Online Advertising, Sales Management, Customer Satisfaction, Sales Operations, Market Research
Education
Northwood University 2003 — 2007
B.B.A., Marketing, Management
Apria Healthcare March 2015 - June 2015
Hispanic Scholarship Fund May 2014 - July 2014
Mazda North American Operations October 2012 - March 2013
Experian February 2012 - August 2012
City of Calgary January 2010 - August 2011
The Walt Disney Company May 2008 - May 2009
Reliance Energy Limited December 2003 - June 2006
Skills
Data Warehousing, Data Modeling, PL/SQL, ETL, Dimensional Modeling, Sybase, Informatica, OLAP, Relational Databases, Business Objects, Databases, Business Intelligence, Business Requirements, SQL, SDLC, Business Analysis, Requirements Analysis, Analytics, Performance Tuning, Business Process
Education
kimball university 2011 — 2011
kimball dimensional modelling
Manonmaniam Sundaranar University
masters, computer application
preston university
masters, information technology
Guardian Insurance Company July 2014 - December 2014
Mazda North American Operations May 2013 - June 2013
Skills
Customer Service, Social Networking, Microsoft Office, Microsoft Excel, Public Speaking, Event Planning, Social Media, Research, Teamwork, PowerPoint, Microsoft Word
Education
Northeastern University 2012 — 2016
Bachelor's degree, Communication Studies
American Furukawa Inc. February 2013 - Present
Mazda North American Operations January 2012 - May 2012
New Urban Learning 2010 - 2012
Laird Technologies 2005 - 2010
Intier Automotive Interiors January 2003 - June 2004
Autoliv 2000 - 2002
Skills
Engineering, Project Management, FMEA, PPAP, APQP, Creative Solutions, Cross Functional Team..., 5S, Root Cause Analysis, Product Development, Product Launch, DVP&R, Change Management, Cultural Awareness, Automotive, Continuous Improvement
Education
Michigan Technological University
Bachelor of Science (B.S.), Mechanical Engineering/Mechanical Technology/Technician
Kaycan Ltd April 2005 - Present
Heritage Ford March 2004 - April 2005
Mazda North American Operations August 1994 - March 2004
Skills
Inventory Management, I am an expert in all..., Inventory Control, Warehousing, Customer Service, Warehouse Management, Sales, Continuous Improvement, Procurement, Team Building, Manufacturing, Customer Satisfaction
Education
Monroe County Community College 1988 — 1991
Computer information, Law enforcement, Welding
Monroe County Community College
Computer information systems, Law enforcement, Welding
General Motors July 2014 - Present
PPI Technical Communications August 2007 - August 2011
Mazda North American Operations February 2007 - August 2007
General Motors May 2003 - March 2006
General Motors May 1999 - May 2003
Detroit Center Tool July 1996 - May 1999
Skills
Program Management, Manufacturing Operations, Manufacturing..., Discrete Event..., Databases, Supervisory Experience, Customer Support, Quality Auditing, Process Manufacturing, Spreadsheets, Executive Reporting, Program Launch, Spare Parts, Analytic Problem Solving, Strategic Thinking, Plant Operations, Written & Oral..., Cross-functional Team..., Process Improvement, Business Process..., Root Cause Analysis, Lean Manufacturing, Project Management, Automotive, Continuous Improvement, FMEA, Six Sigma
Education
Kettering University 1991 — 1996
Bachelor of Science (BS), Manufacturing Systems Engineering
TriMark August 2013 - Present
McNeilus Truck and Manufacturing, Inc. August 2012 - August 2013
JAC Products April 2012 - August 2012
Mazda North American Operations June 2011 - March 2012
Mazda North American Operations August 2008 - June 2011
Mazda North American Operations January 2006 - August 2008
Johnson Matthey August 2005 - January 2006
EDS at ArvinMeritor's Headquarters October 2002 - August 2005
Skills
Six Sigma, Control Plans, FMEA, Quality Assurance, PPAP, APQP, Warranty, Supplier Quality, Lean Manufacturing, Root Cause Analysis, Automotive, Cost Reduction, Process Improvement, Manufacturing, Cross-functional Team..., Problem Solving, Vehicles, DMAIC, Excel, Quality System, Microsoft Excel, Kaizen, SPC, Quality Control, Analysis, Automotive Engineering, Supply Chain Management, Purchasing, DFMEA, Supply Management, Manufacturing..., ISO, Poka Yoke, PFMEA, Manufacturing..., Green Belt, Powertrain, Design of Experiments, Stamping, Materials Management, Toyota Production System, Injection Molding, Kanban, TQM, Minitab, Components, TS16949, Manufacturing Operations, 5S, Product Quality
Education
Upper Iowa University 2013 — 2016
Master of Business Administration (MBA), Quality Management, 4.0
Siena Heights University
Bachelors, Business Administration, 3.5
Monroe County Community College
Associates of Applied Science, Automotive Engineering
Automotive Service Excellence State of Michigan
Woodhaven High School
High School Diploma, 720 Hours of Electronics
Admaniax LLC September 2012 - Present
Mazda North American Operations 2010 - September 2012
Mazda North American Operations 1988 - 2012
Mazda North American Operations January 2008 - January 2010
Mazda North American Operations January 2004 - January 2008
Mazda North American Operations January 2003 - January 2004
Mazda North American Operations January 2000 - January 2003
Mazda North American Operations January 2000 - January 2000
Mazda North American Operations January 1998 - 2000
Mazda North American Operations January 1993 - January 1998
Skills
Automotive, Advertising, Marketing Strategy, Account Management, Online Advertising, Marketing, Marketing Communications, Integrated Marketing, Digital Marketing, Customer Service, Market Planning, Sales Management, Cross-functional Team..., Online Marketing, Promotions, Strategic Planning, CRM, Program Management, Management, Strategy, Budgets, Customer Satisfaction, Sales, Brand Management, Leadership, Negotiation, Retail, Social Media Marketing, Market Research, Customer Retention, Forecasting, Product Marketing, Creative Direction, Sales Operations, Vehicles, Training, Profit, Sales Process, Competitive Analysis, B2B, Direct Marketing, Pricing, Marketing Management, Business Planning, Lead Generation, Trade Shows, Market Analysis, Sponsorship, Brand Development, Relationship Marketing
Education
National University
Bachelor of Science (BS), Business Administration and Management, General
National University School of Law
Paralegal Certification, Law
Ford Motor Company 1998 - Present
Mazda North American Operations May 1987 - March 1998
Rockwell Group 1978 - 1986
Skills
Vehicles, Continuous Improvement, Logistics, Supply Chain, Supply Chain Management, Inventory Management, Management, Cross-functional Team..., Automotive, Automotive Aftermarket, Product Development, Operations Management, Manufacturing, Six Sigma, Team Building, Lean Manufacturing, Process Improvement, Forecasting, Production Planning, Sales Management, Program Management, Customer Satisfaction
Education
Kettering University 1999 — 2001
Masters, Operations Management
Mazda North American Operations January 2011 - Present
Mazda Motor Corporation August 2006 - December 2010
Panasonic Corporation April 2004 - July 2006
Skills
Competitive Analysis, Market Analysis, Market Research, Market Planning, Cross-functional Team..., Marketing Strategy, Product Development, Marketing Research, Product Marketing, Forecasting, Integrated Marketing, Marketing, Strategic Planning, Automotive, Customer Experience, Negotiation, CRM, Pricing, Strategy, Management, Business Strategy
Education
Nagoya University 2001 — 2004
Master of Arts (M.A.), International Development
North Carolina State University 2002 — 2003
Exchange student, Business administration
Bejing Second Foreign Language Institute 1996 — 2000
Bachelor of Arts (B.A.), Linguistics, Japanese
Royal Purple Inc. January 2011 - September 2015
Mazda North American Operations March 2009 - December 2010
Mazda North American Operations March 2007 - March 2009
Group 1 Automotive January 2006 - December 2006
Group 1 Automotive - Sterling McCall Acura January 2005 - January 2006
American Honda Motor Company, Inc. November 2002 - January 2005
American Honda Motor Company, Inc. March 2001 - November 2002
IMPAC 2000 - 2001
Beaudry Motor Company 1995 - 2000
Skills
Automotive, Sales Operations, Sales Management, Vehicles, Customer Retention, Customer Satisfaction, Sales Process, Competitive Analysis, Account Management, Automobile, Cross-functional Team..., Forecasting, Marketing Management, Marketing Strategy, Marketing Communications, Social Media Marketing, Product Marketing, Project Planning, Business Planning, Management, Marketing, Market Research, Sales, Business Development
Education
The University of Chicago - Booth School of Business 2012 — 2012
Strategic Marketing Management Certificate, Marketing/Marketing Management, General
University of Phoenix 1997 — 1999
M.B.A., Business Administration
NADA Dealer Academy 1996 — 1997
Certificate, Automotive Dealer Operations
Northwest Missouri State University 1990 — 1995
B.S., Marketing
St. Gregory High School 1986 — 1990
Codenet LLC June 2011 - Present
Mazda North American Operations February 2013 - March 2013
Fisker Automotive October 2012 - January 2013
Applied Medical 2013 - 2013
Allergan February 2012 - September 2012
RJ Reynolds November 2006 - December 2011
Littelfuse 2006 - 2006
Cardinal Health 2005 - 2006
PolyOne 2005 - 2005
Hollister 2005 - 2005
Skills
ABAP, SAP CRM, SAP R/3, SAP Portal, ERP, SAP SD, SAP Netweaver, SD, Business Process, EDI, SAP, Business Intelligence, SAP BW, Integration, SAP ERP, SAP Implementation, SAPScript, Business Objects, Data Warehousing, SAP MM, IDOC, Business Analysis, SAP HR, SAP XI, ETL, Master Data Management, IT Strategy, SAP FICO, ECC, SAP SRM, Adobe LiveCycle Designer, Performance Tuning, SOA, Materials Management, CRM, Business Process..., Data Modeling, Smartforms, Data Migration, Requirements Analysis, WebDynpro, Business Process Design, SAP FI, SAP Workflow, SAP BI, BAPI, Oracle, ABAP-OO, SAP APO, PMP
Education
Jawaharlal Nehru Technological University 1997 — 2001
B.Tech, Electrical Engineering
University of Bridgeport
JustFly Flying Club Dealer Operations Process MgrGulf States ToyotaDecember 1995 - December 2013
Mazda North American Operations August 1985 - December 1995
Skills
Automotive, Vehicles, Profit, Customer Retention, Parts, Automotive Aftermarket, Automobile, Dealers, Competitive Analysis, Sales Process, Continuous Improvement, Dealer Management, Fleet Management, Automotive Repair, Customer Satisfaction, Strategic Planning, Process Improvement, Automotive Parts, Inventory Control, Account Management, Customer Service, New Business Development, Sales Management, Warranty, Inventory Management, Team Building, Sales Operations, Operations Management, Purchasing
Education
Louisiana State University 1978 — 1982
Bachelor of Science (B.S.), Engineering Physics
McKevitt Volvo December 2014 - Present
Turner Volvo April 2014 - December 2014
Mazda North American Operations November 2013 - April 2014
Turner Volvo August 2007 - November 2013
Turner Nissan 2006 - 2007
TURNER NISSAN 2002 - 2006
TURNER NISSAN 2001 - 2002
Fladeboe Automotive August 2000 - August 2001
Piercey Automotive May 2000 - August 2000
Beach Lincoln Mercury Mazda 1999 - 1999
Skills
Automotive, Motorsports, Vehicles, Automobile, Automotive Aftermarket, Parts, Sales Management, Customer Satisfaction, Dealers, Profit, Customer Retention, Negotiation, Variable and Fixed..., Digital Marketing, Social Media Advertising, Brand Management, Financial & Capital..., Manufacturing Field..., Talent Management &..., Internet Sales, Operations Management, Inventory Management, Turnaround Management, Marketing, Revenue & Profit Growth, High Ranking CSI, Regulatory Compliance, Policies & Procedures, Sales, Leadership, Management, Retail, Training, Dealer Management, Policy, Sales Process, Warranty, E-commerce, Turn Around Management
Education
NADA Dealer Academy 2005 — 2006
Dealership Operations
Northwood University 1995 — 1999
BBA, Automotive Marketing
Mazda North American Operations March 2015 - Present
Mazda North American Operations January 2013 - March 2015
Mazda North American Operations November 2011 - December 2012
Oakley January 2011 - October 2011
Oakley June 2008 - January 2011
Oakley August 2007 - June 2008
Oakley May 2006 - July 2007
American Honda Motor Corp. July 2004 - May 2006
American Honda Finance Corp March 2001 - July 2004
Twentieth Century Fox Film Corp March 1999 - February 2001
Education
Loyola Marymount University 2003 — 2005
IBM March 2015 - Present
IBM July 2011 - Present
Saddleback College August 2006 - January 2012
American Honda Motor Company, Inc. October 2010 - June 2011
IBM April 2007 - February 2009
Mazda North American Operations June 1999 - March 2007
Mitsubishi Motors May 1991 - June 1999
Mitsubishi Motors Sales of America 1991 - 1998
Northrop Grumman June 1983 - July 1984
Skills
Leadership, Project Management, DB2, Microsoft SQL Server, Enterprise Architecture, Federation, Management, COBOL, Business Intelligence, Strategy, Team Leadership, Software Documentation, Unix, Operating Systems, Data Integration, Databases, Database Design, SQL, Linux, Data Warehousing, Mainframe, Data Modeling, Software Development, SDLC, Enterprise Software, Software Project..., Requirements Analysis, Cloud Computing, ETL, Database Administration, Integration, Solution Architecture, IT Strategy, Performance Tuning, IT Management, Oracle, SOA, Visio
Education
Northern Illinois University 1979 — 1983
MS, Computer Science
Saddleback College 2000 — 2005
Computer Science
Northern Illinois University 1974 — 1978
BS, Applied Mathematics
Owens & Minor February 2011 - Present
Menlo Worldwide July 2008 - January 2011
Estes Express March 2005 - July 2008
Caterpillar Logistics 2004 - 2005
Mazda North American Operations 1991 - 2004
The Stanley Works 1981 - 1991
Hancock Gross 1976 - 1982
Skills
Process Improvement, Inventory Management, Transportation..., Logistics Management, Transportation, Supply Chain, Warehousing, Supply Chain..., Operations Management, Supply Chain Management, Logistics, Continuous Improvement, Warehouse Management, Customer Service, Negotiation, Supply Chain Operations, Inventory Control, Business Process..., Cross-functional Team..., Shipping, Truckload, Six Sigma, Pricing, Distribution Center..., Kaizen, Manufacturing, Lean Manufacturing, 5S, LTL, Materials Management, Freight, Forecasting, Operational Excellence, Team Building, Supply Management, Forklift Operator, Inventory Accuracy, Demand Planning, MRP, Supervisory Skills, Freight Forwarding, P&L, Income Statement, 3PL, P&L Management, Purchasing, Procurement, Supply Chain Consulting, Contract Negotiation, Reverse Logistics
Education
La Salle University 1970 — 1974
Toledo Molding and Die October 2012 - Present
Magna International June 2008 - October 2012
Mazda North American Operations March 2005 - May 2008
Briarwood Ford August 2004 - March 2005
Skills
Automotive, Vehicles, Manufacturing, Continuous Improvement, APQP, Product Development, Cross-functional Team..., Japanese, 5S, Japanese to English..., Management, CRM, Injection Molding, Negotiation, Business Development
Education
University of Toledo 2008 — 2009
MBA, Executive Management
Oberlin College 2000 — 2003
East Asian Studies, Chinese (Mandarin), Japanese literature, Int'l Studies, East Asian History, Politics, Economics
Tsinghua University 2002 — 2002
Osaka International School 1990 — 2000
International Baccalaureate
Pomona College September 2010 - Present
BAX GLOBAL / SCHENKER, INC January 2003 - June 2009
Orange County Department of Education January 2001 - January 2002
Cap Gemini Ernst & Young January 1993 - January 2001
Mazda North American Operations January 1991 - January 1993
McDonnell Douglas Information Systems Company January 1978 - January 1991
Skills
Certified Scrum Master..., Project Management, Proposal Writing, Operating Systems, Programming, Contract Management, Information Technology, Forecasting, Microsoft Office, Spanish, Executive Management, Data Conversion, Data Migration, Feasibility Studies, Service Delivery, Program Management, Change Management, Team Leadership, Leadership, Business Intelligence, MS Project
Education
CALIFORNIA STATE POLYTECHNIC UNIVERSITY
Bachelor of Science, Information Systems
NATIONAL UNIVERSITY
Masters of Science, Electronic Business
Massachusetts Institute of Technology - Sloan School of Management 2014 — 2014
Executive Certificate, Management and Leadership
Mazda North American Operations July 2015 - Present
Mazda North American Operations April 2014 - Present
Mazda North American Operations June 2012 - April 2014
Mazda North American Operations September 2009 - July 2012
Mazda North American Operations April 2007 - February 2010
Ford Motor Credit Company 1995 - 2007
Skills
Automotive, Customer Satisfaction, Negotiation, Sales Management, Operations Management, Sales Operations, Process Improvement, Parts, Vehicles, Dealers, Team Building, Customer Service, Customer Retention, Continuous Improvement, Automotive Aftermarket, Sales Process, Strategic Planning, Automobile, New Business Development, Forecasting, Leadership, Sales, Account Management, Profit, Pricing, Business Development, Competitive Analysis, Team Leadership, Inventory Management, Dealer Management, Warranty, Market Planning, B2B, Cross-functional Team..., Purchasing, Business Planning, PowerPoint, HTML, Pivot Tables, Facebook
Education
Northern Illinois University 1990 — 1994
B.S., Economics
Rich Central 1986 — 1990
Ford Motor Company March 2011 - Present
Old Mission Hops Exchange October 2013 - Present
MiHOPS August 2010 - Present
Porchside Vineyard January 2001 - Present
Mark D. Lienau Consulting October 2004 - March 2011
Dana Corporation March 2006 - July 2008
Kenmar Corporation June 1995 - October 2004
Mazda North American Operations July 1990 - June 1995
Budd Company May 1986 - September 1988
Skills
Automotive, Warranty, Sales, Purchasing, Engineering, Total Cost Reduction, CBP, Benchmarking, Negotiation, Program Management, Manufacturing, Engineering Management, Management, Powertrain, Team Management, Operations Management, Strategy, Start-ups, Account Management, New Business Development, Forecasting, Project Management, Product Development, Business Planning, Analysis, Leadership, Injection Molding, Six Sigma, APQP, Continuous Improvement, Plastics, Pricing, Lean Manufacturing, Cross-functional Team..., Process Engineering, Supply Chain, Process Improvement, Kaizen, Supply Chain Management, FMEA, Value Stream Mapping, Strategic Sourcing, MRP, Manufacturing..., Materials, Supply Management, DMAIC, Testing, Root Cause Analysis, Quality Management
Education
University of Oklahoma 2014 — 2014
Organic Chemistry
Wayne State University 1990 — 1995
MBA, Marketing and Finance
Michigan Technological University 1985 — 1990
BSME, Mechanical Engineering w/ Business Minor
CD-Adapco 2009 — 2009
Foundation Series, Star-CCM+
Lutheran West
Mazda North American Operations April 2009 - Present
Kia Motors America November 2007 - March 2009
Education
Manhattan College
Precision Design Consulting Inc November 2014 - Present
Hyundai Research and Design September 2013 - January 2014
Mazda North American Operations August 2013 - September 2013
Kia Motors Design February 2013 - May 2013
Hyundai Studio Irvine California January 2012 - February 2013
VW Audi Studio April 2010 - September 2011
Mercedes Design December 2008 - January 2009
Fisker Coach Build August 2007 - December 2008
Ford Motors April 2007 - August 2007
ASC American Sunroof Company October 2006 - April 2007
Skills
Microsoft Office, Problem Solving, Customer Relations, Product Development, Lean Manufacturing, Excel, Strategic Planning, Alias Design, GM Cut, Surf Seg, Unigraghics Surfacing &..., Clay Modelling, Automotive Design, Product Design
Education
Oakland Community College 1985 — 1992
Journeman Model Maker, & Associates Degree, Industrial Science
Oxford
High School Diploma
Sprint November 2012 - Present
Sprint Nextel October 2008 - November 2012
Sprint April 1998 - October 2008
De-Sta-Co Industries September 1993 - November 1995
Mazda North American Operations 1991 - 1993
Skills
Solution Selling, Telecommunications, Wireless, Strategic Partnerships, Sales Operations, Enterprise Software, Unified Communications, Managed Services, 4G, VoIP, Direct Sales, Account Management, CRM, Mobile Devices, M2M, Cellular Communications, Customer Retention, Sales Process, Salesforce.com, CDMA, MPLS, Mobile Technology, B2B, Ethernet, SIP Trunking, SaaS, IaaS, Cloud Computing, LTE, Sales, Sales Management, Selling
Education
Michigan State University 1985 — 1989
Marketing, Marketing and Communications
Michigan State University
Bachelor of Arts (B.A.), Marketing
J. F. Roper & Associates July 2012 - Present
Kia Motors America October 2005 - July 2012
Mazda North American Operations March 1991 - September 2003
North American Training Consultants January 1988 - March 1991
Skills
Automotive, Customer Retention, Vehicles, Sales Management, Parts, Warranty, Sales Operations, Automobile, Automotive Aftermarket, Customer Satisfaction, Advertising, Operations Management, Profit, Training, Management, Dealers, Inventory Management, Sales, B2B, Sales Process, Pricing, Competitive Analysis, Dealer Management, Market Planning, Purchasing, Forecasting, Business Planning, Automotive Engineering, Account Management, Continuous Improvement, Retail, Market Analysis, Team Building, Cross-functional Team..., Marketing Strategy, Negotiation, Strategy, Product Development, New Business Development, Process Improvement, CRM, P&L Management, Marketing
Education
University of Phoenix 1998 — 1998
International Business Certificate
Michigan State University 1965 — 1970
Bachelor of Arts (B.A.), Communication and Media Studies
ACI Worldwide June 2014 - Present
Citi March 2012 - June 2014
Citi March 2008 - March 2012
Convergys Corporation 2006 - 2008
Cintas Corporation 2004 - 2006
Mazda North American Operations 1994 - 2004
Skills
Six Sigma, Lean Manufacturing, Operational Excellence, Process Improvement, Business Process..., Management, Manufacturing, Business Process..., Cross-functional Team..., Continuous Improvement, Team Management, Human Resources, Risk Management, Program Management, Project Management, Change Management, Strategic Planning, Entrepreneurship, Business Analysis
Education
James Madison University 1983 — 1987
BBA, Finance
Plante & Moran January 2003 - Present
Textron Automotive Company April 1995 - February 2002
AutoAlliance International 1993 - 1995
Mazda North American Operations 1986 - 1993
General Motors 1980 - 1986
General Motors 1967 - 1986
Skills
Program Management, Business Process..., Engineering, Continuous Improvement, Manufacturing, Product Development, Supply Chain, Six Sigma, Negotiation, Lean Manufacturing, Project Planning, Automotive, Strategy, Process Improvement, Supply Chain Management, Change Management, Management Consulting, Vehicles, Quality Control, Cross-functional Team...
Education
Michigan State University - The Eli Broad College of Business 1985 — 1987
MBA, Business and Operations Executive Management
Kettering University 1967 — 1972
BSME, Process Development
News Corporation- August 2011 - September 2014
City of Los Angeles, Council District 15 April 2011 - July 2011
Los Angeles Dodgers February 2006 - October 2010
Los Angeles Lakers September 2005 - November 2005
Office of Mayor James K. Hahn, City of Los Angeles August 2002 - June 2005
Office of Mayor James K. Hahn, City of Los Angeles July 2001 - August 2002
Hahn for Mayor 2001 (City of Los Angeles) December 2000 - June 2001
Mazda North American Operations February 1999 - December 2000
Office of Senator Dianne Feinstein, United States Senate (Washington, DC) June 1996 - January 1999
Office of Senator Dianne Feinstein, United States Senate (Los Angeles) October 1993 - June 1996
Education
Loyola Marymount University 1989 — 1993
BA, Political Science, Communication Arts
Fisker Automotive January 2011 - Present
Visteon March 2000 - January 2011
Mazda North American Operations September 1991 - March 2000
Subaru of America February 1990 - August 1991
Calsonic Kansei Corporation December 1984 - February 1990
Skills
Automotive Engineering, Continuous Improvement, Program Management, New Business Development, Product Development, Quality Management, HVAC, HVAC Controls, Market Research, Manufacturing, Lean Manufacturing, Accessories, APQP, DFMEA, Six Sigma, PPAP, TS16949, SPC, HEV, GD&T, Vehicles, Catia, Engineering Management, Product Design, Teamcenter, Mechanical Engineering, Engineering, Powertrain, Automotive, Injection Molding, Design for Manufacturing, Manufacturing..., Parts, FMEA, Unigraphics, Cross-functional Team..., Chassis, Stamping, Root Cause Analysis, Electric Vehicles, Supplier Quality, Automotive Design
Education
Wayne State University 2004 — 2006
Masters of Science, Engineering Management
Oakland University 1978 — 1983
BSME, Mechanical Engineering
Mazda North American Operations September 1994 - Present
Allied Inc 1987 - August 1994
Dayton Hudson Corp 1977 - 1987
Skills
Strategic Planning, Union Negotiations, Labor Relations, Performance Management, Compensation, Process Improvement, Team Building, Policy, Vendor Relations, Coaching, Change Management, Staff Mentoring, Succession Planning, Employment Law, Benefits, Pensions, Employee Benefits, Deferred Compensation, Negotiation, Vendor Management, Leadership, Onboarding, Program Management, Conflict Resolution, Talent Acquisition, Personnel Management, Executive Management, Customer Satisfaction, Employee Relations, HRIS, HR Policies, Management, Customer Retention, Employee Engagement, Culture Change, Benefits Administration, HR Consulting, Talent Management, Recruiting, Organizational..., Applicant Tracking..., Organizational Design, Human Resources, Automotive, Training, Leadership Development, Performance Consulting, Strategy, Budgets, Operations Management
Education
Michigan State University 1971 — 1975
BA, Personnel Mangement
FIAT USA 2013 - Present
Mazda North American Operations January 2011 - June 2011
Hyundai Motor America 2007 - 2010
J.D. Power and Associates 2006 - 2007
Ford Motor Company May 1995 - June 2003
Ford Motor/Lincoln Mercury Division 1995 - 2003
Skills
Automotive, Sales, Sales Process, Customer Satisfaction, Customer Retention, Customer Service, Business Strategy, Business Process..., Sales Operations, Inventory Management, Marketing, Automobile, Vehicles, Competitive Analysis, Automotive Aftermarket, Profit, Operations Management, Retail
Education
Michigan State University 1987 — 1994
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
Mazda North American Operations November 2014 - Present
Mazda North American Operations June 2012 - November 2014
Mazda North American Operations November 2010 - November 2014
Mazda North American Operations April 2006 - November 2010
Mazda North American Operations February 2005 - April 2006
Mazda North American Operations May 2003 - February 2005
Falls Lincoln Mercury November 2001 - May 2003
General Motors 1989 - 1994
Skills
Automotive, Automotive Aftermarket, Automobile, Vehicles, Dealers, Customer Satisfaction, Profit, Customer Retention, Sales Operations, Warranty, Sales Management, Market Planning, Forecasting, Dealer Management, Marketing Strategy, Sales, Customer Service, Cross-functional Team..., Sales Process, Competitive Analysis, B2B
Education
University of St. Thomas 1988 — 1989
Bachelor of Arts, Business, Marketing
Oklahoma State University 1985 — 1987
Business Management/Marketing
Infiniti Motor Company Ltd. April 2015 - Present
Infiniti Motor Company Ltd. March 2014 - March 2015
Infiniti Motor Company Ltd. November 2010 - March 2014
Mazda North American Operations June 2009 - November 2010
Volvo Car Corporation May 2009 - June 2009
Aroma Housewares Co. November 2008 - May 2009
Absolute Perfection Auto Services February 2006 - June 2007
Soul Surfing School May 2005 - August 2006
Sony Electronics June 2004 - August 2005
Skills
Marketing, Marketing Communications, Market Research, Advertising, Public Relations, Marketing Strategy, Event Management, Customer Service, Microsoft Office, Event Planning, Automotive, Microsoft Excel, Microsoft Word, Sales Operations
Education
San Diego State University-California State University 2006 — 2008
Bachelor's Degree, Communication: Specialization in Media Studies - Minor in Marketing
Murdoch University 2007 — 2007
Study Abroad, Communication, Marketing
General Electric November 2012 - August 2015
Mazda North American Operations November 2007 - November 2012
Ford Motor Company May 2006 - May 2007
Ford Motor Company August 2005 - May 2006
Ford Motor Company October 2004 - August 2005
Skills
Six Sigma, Lean Manufacturing, SAP, Line Balance, DMAIC, 8D Problem Solving, Project Management, 2-D drawing..., Vis Mockup (3-D CAD..., 5S, PFMEA, Time Study, Microsoft Office, AutoCAD, MODAPTS, Manufacturing, Cross-functional Team..., Kaizen, Product Development, Process Improvement, Automotive, Analysis, Engineering, Root Cause Analysis, Program Management, Continuous Improvement, CAD, Quality System, Testing, Quality Control, PPAP, Design of Experiments, Vehicles, Supplier Quality, Leadership, TS16949, Drawing, DFMEA, Automotive Engineering, Microsoft Excel, APQP, Quality Assurance, Toyota Production System, Value Stream Mapping, GD&T, Management, FMEA, Manufacturing..., Quality Management, Industrial Engineering
Education
North Carolina State University 2002 — 2003
M.S., Integrated Manufacturing Systems Engineering
North Carolina Agricultural and Technical State University 1997 — 2002
BS, Mechanical Engineering
Mazda North American Operations January 2015 - Present
Mazda North American Operations January 2011 - Present
Intermark Group May 2006 - December 2010
J. Walter Thompson August 1993 - April 2006
LPGA January 1993 - July 1993
Skills
Agency Relationship..., Integrated Marketing..., Advertising, Digital Marketing, Brand Development, Marketing Strategy, Brand Management, Creative Direction, Marketing, Sponsorship, Sales, Management, Leadership, Integrated Marketing, Retail, Social Media Marketing, Account Management, Online Advertising
Education
Michigan State University 1989 — 1993
BA, Advertising/ Marketing
Almon, Inc June 2010 - Present
Albany Door Systems May 2010 - June 2010
Silgan Containers December 2006 - August 2008
Mazda North American Operations August 2004 - October 2006
DaimlerChrysler January 2004 - August 2004
Cosworth Technology May 2002 - August 2003
Roush Industries May 1998 - February 2002
Skills
Microsoft Office, AutoCAD, Engineering, Excel, Manufacturing, Technical Writing, Testing
Education
Lawrence Technological University 1998 — 2001
Bachelor of Science (B.S.), Mechanical Engineering
Rose-Hulman Institute of Technology 1995 — 1997
David Repper & Associates August 2011 - Present
David Repper & Associates July 2011 - Present
Corinthian Colleges, Inc. July 2011 - October 2014
Trivium Education Service (P) LTD. 2013 - 2013
Extron Electronics 2011 - February 2012
Kia Motors America June 2005 - February 2009
Tom's Truck Center January 2004 - November 2004
Mazda North American Operations 2000 - 2003
Mazda North American Operations January 1997 - December 1999
Mazda North American Operations 1993 - 1997
Skills
Instructional Design, Team Building, Cross-functional Team..., Strategic Planning, Program Management, Training, Organizational..., Project Management, Leadership, Budgets, Coaching, Automotive, Leadership Development, Microsoft Excel, Process Improvement, PowerPoint, Talent Management, Technical Writing, Customer Service, Product Development, Customer Satisfaction, Vendor Management, Change Management, Operations Management, Human Resources, Management, Executive Coaching, Marketing, Start-ups
Education
University of California, Irvine 1998 — 2001
MBA, Business
New York University 1982 — 1985
MA, Industrial/Organizational Psychology
Vassar College 1978 — 1982
BA, Psychology
George P Johnson Experience Marketing 2013 - 2014
George P Johnson Experience Marketing 2005 - 2013
George P Johnson Experience Marketing 2001 - 2005
George P Johnson Experience Marketing 1997 - 2001
George P Johnson Experience Marketing 1994 - 1997
George P Johnson Experience Marketing 1993 - 1994
Mazda North American Operations January 1992 - November 1993
Carlson Marketing 1990 - 1991
Carlson Marketing 1984 - 1990
Cunard Line 1984 - 1986
Skills
Marketing, Relationship Marketing, Trade Shows, Integrated Marketing, Event Management, Marketing Strategy, Social Media Marketing, Event Planning, Account Management, Resource Management, Relationship Management, Project Management, Creative Problem Solving, Business Decision Making, Stakeholder Management, Promotions, Vendor Management, Procurement, Operating Budgets, Global Marketing, Global Events, Special Events..., Dealer Marketing, Product Launch Events
Education
Niagara University 1981 — 1985
Bachelor of Arts (B.A.), Travel, Tourism and Hospitality Management
University of Pittsburgh 1984 — 1984
Semster at sea
University of Hawaii - College of Business Administration 1983 — 1983
Hospitality Management Coursework
Mazda North American Operations April 1994 - November 2012
Key Oldsmobile, Nissan, Isuzu (Warren, MI) 1990 - 1994
Skills
Continuous Improvement, Six Sigma, Cross-functional Team..., Manufacturing, Process Improvement, Supplier Quality, Vehicles, Warranty, Quality Assurance, Automotive, Microsoft Excel, Analysis, Problem Solving, Negotiation, Product Development, Root Cause Analysis, DMAIC, DFMEA, Engineering, FMEA, Customer Satisfaction, Lean Manufacturing, Automotive Engineering, Quality Management, Team Leadership, Supply Chain Management, Kaizen, SPC, Supply Chain, Project Management, Parts, Supply Management, Leadership, Management, Strategic Planning, Team Building, Forecasting, Coaching, Value Stream Mapping, Strategy, Business Analysis, Business Strategy, Program Management, Supplier Management, Vendor Management, Ad Hoc Reporting, Contract Negotiation, Manufacturing..., ISO/TS 16949
Education
Immaculate Conception
Macomb Community College
Associate Degree, Business Administration
Macomb Community College
Associate of Science (A.S.)
Macomb Community College
Mazda North American Operations June 2015 - Present
Mazda North American Operations June 2015 - Present
GM Financial April 2014 - June 2015
Imperial Marketing December 2011 - December 2013
Imperial Marketing December 2008 - December 2011
Chrysler Corporation August 1987 - November 2008
Skills
Sales, Training, Sales Operations, Marketing, Customer Retention, Sales Management, Warranty, Direct Sales, Customer Satisfaction, Profit, Selling, Sales Process, Customer Service, Advertising, Automotive, Management, Dealers, Process Improvement, Inventory Management, Automotive Aftermarket, Parts, Purchasing, Vehicles, Automobile, Account Management, B2B, Leadership
Education
Johnson & Wales University 1990 — 1993
BA, business management
Katharine Gibbs 1984 — 1985
Certificate, Executive Assistant/Executive Secretary
Hyundai Motor America January 2013 - Present
Mazda North American Operations September 2011 - July 2012
MSX International February 2005 - October 2011
Onondaga Community College September 2003 - February 2005
Dave Pirro Ford, Inc 1991 - 2004
Romano Motors, LTD August 1987 - June 1991
Skills
Automobile, Automotive, Automotive Aftermarket, Automotive Engineering, Automotive Repair, Continuous Improvement, Customer Retention, Customer Satisfaction, Dealer Management, Dealers, Fleet Management, Operations Management, Parts, Powertrain, Process Improvement, Profit, Sales Management, Sales Operations, Sales Process, Team Building, Vehicles
Education
State University of New York College of Agriculture and Technology at Morrisville 1983 — 1985
Automotive Technology
Northwood University
Automotive Management
Wells Fargo July 2013 - December 2014
Wells Fargo July 2013 - December 2014
Wells Fargo August 2009 - December 2012
Charles Schwab May 2000 - April 2009
State Compensation Insurance Fund 1993 - 2000
Mazda North American Operations 1990 - 1992
Skills
SDLC, Software Project..., Requirements Analysis, Business Analysis, Project Management, Agile Methodologies, Program Management, Integration, Process Improvement
Education
City Colleges of Chicago
Associate in Applied Sciences, Data Processing, President's List (4.0/4.0 GPA)
Loyola University Chicago
Bachelor of Business Administration, Public Accounting
Loyola University of Chicago
Bachelor of Business Administration (B.B.A.), Public Accounting, Graduated Cum Laude
Office Productivity Consultants December 2011 - Present
AEL-Span January 2013 - April 2014
Comprehensive Logistics/Falcon Transport December 2010 - December 2011
Office Productivity Consulants May 2009 - December 2010
General Motors 2001 - 2009
General Motors 1997 - 2001
General Motors August 1994 - January 1997
Mazda North American Operations 1986 - 1994
Skills
Lean Manufacturing, Continuous Improvement, Supply Chain Management, Kaizen, Supply Chain, Manufacturing, Automotive, Materials Management, Process Improvement, Manufacturing..., Logistics, Value Stream Mapping, 5S, Operations Management, Industrial Engineering
Education
University of Phoenix 2002 — 2004
MBA
Kettering University
Bachelor's degree, Industrial Engineering
Mazda North American Operations June 2006 - Present
Mazda North American Operations October 1997 - June 2006
Mazda (North America), Inc. May 1996 - October 1997
Skills
Operations Management, Logistics, Transportation, Inventory Management, Team Building, Process Improvement, Warranty, Negotiation, Port Operations
Education
Michigan Technological University 1978 — 1983
Bachelor's degree, Business Administration and Management, General
Wachovia, A Wells Fargo Company March 2000 - Present
Mazda North American Operations April 1991 - September 1999
Mazda North American Operations February 1991 - August 1999
Skills
QTP, User Acceptance Testing, Test Planning, WinRunner, Software Quality..., Regression Testing, Test Cases, Waterfall, LoadRunner, SDLC, Defect Tracking, Test Automation, Test Strategy, System Testing, Manual Testing
Education
Jackson State University 1978 — 1980
BS, Computer Science
ScentAir August 2015 - Present
Schaeffler March 2014 - July 2015
Transparent Container 2010 - 2013
Mazda North American Operations July 2008 - February 2009
Mazda North American Operations November 2007 - June 2008
Mazda North American Operations October 2005 - October 2007
Mazda North American Operations April 2003 - September 2005
Budget Rent a Car October 1997 - March 2003
Republic Pictures 1994 - 1997
Academy Entertainment 1987 - 1994
Skills
Sales Operations, Forecasting, CRM, Management, Training, Sales, Budgets, Project Management, Logistics, Analysis, Business Process..., Project Planning, Automobile, Vehicles, Parts
Education
Johnson State College 1980 — 1984
Bachelor of Arts, Elementary Education
Fremont Insurance Company May 2014 - Present
Select Resources November 2013 - May 2014
Michigan Catholic Conference November 2007 - November 2013
Landon Technical Service, Inc. January 1998 - December 2007
Newmar Corporation January 2007 - November 2007
Pfizer January 2006 - December 2006
Pfizer August 2001 - January 2006
Mazda North American Operations July 1998 - May 2001
Sophisticated Systems, Inc March 1997 - December 1997
Quality Computer Services, Inc. November 1994 - March 1997
Skills
CLP, SQL, HTML, Microsoft Office, iSeries, IBM iSeries, RPG III, SDA, OS/400, RPG II, AS400, RPG, Programming, Software Development, Manufacturing, Embedded SQL, DB2/SQL, I5, FTP, BPCS, Systems Analysis, DB2, ERP, Visio, IFS, Database Design, System Testing, Technical Writing, Validation, Pharmaceutical Industry, Software Documentation, Analysis
Education
Michigan Technological University 1972 — 1977
B.S., Forestry
George S. May International December 2009 - January 2011
Sun State Ford Inc August 2007 - November 2009
Mazda North American Operations April 2005 - June 2007
Mazda North American Operations April 2005 - June 2007
Sun State Ford March 2002 - February 2005
Sun State Ford January 2000 - February 2002
Sun State Ford, Inc February 1997 - December 1999
Sun State Ford February 1995 - January 1997
Sun State Ford June 1993 - January 1995
Sun State Ford February 1992 - May 1993
Skills
Process Improvement, Customer Oriented, Analytical Skills, Strategic Planning, Leadership, Management, Written & Oral..., Delivering Results
Education
NADA 2001 — 2002
Automobile Dealer Management Degree, Automotive Management, A
Loyola University of Chicago 1994 — 1996
Master of Business Administration (MBA), Marketing, A
University of Central Florida 1988 — 1992
BSBA, Business Marketing, A
Mazda North American Operations July 2009 - Present
Mazda North American Operations September 2008 - June 2009
Skills
Sales Management, Automotive
Education
Northwood University 2003 — 2007
BA, International Business / Management
Third Millennium Associates 2011 - 2011
Mazda North American Operations January 2010 - March 2010
North American Medical Management July 2006 - September 2009
North American Medical Management August 2003 - July 2006
LDR Industries October 1992 - November 2002
Skills
Customer Service, Word, Excel, Access, Microsoft Office, Quickbooks, PowerPoint, Corel Draw, ADP Payroll, Microsoft Excel, System Administration, Time Management, Microsoft Word, Spreadsheets, Data Entry, Outlook, QuickBooks, Office Management, Event Management, Teamwork, Budgets, Troubleshooting, Accounts Payable
Education
Morton College 1983 — 1984
Secretarial Certificate
York Community High School 1974 — 1978
Graduated, General
Mazda North American Operations January 2012 - Present
Mazda North American Operations June 2007 - January 2012
Mazda North American Operations June 2000 - July 2008
Mazda North American Operations October 1997 - June 2000
Mazda (North America), Inc. February 1994 - September 1997
Roadway Express September 1992 - February 1994
Roadway Express July 1989 - September 1992
Skills
Continuous Improvement, Inventory Management, Strategic Planning, Vehicles, FMEA, Supply Chain, Automotive, Manufacturing, Customer Satisfaction, Negotiation, Purchasing, Strategic Sourcing, Supplier Quality, Process Improvement, Supply Management, Leadership, Parts, Kaizen, Logistics, Cross-functional Team..., PPAP, Lean Manufacturing, DMAIC, Team Management, Supply Chain Management
Education
Michigan State University 1987 — 1989
Bachelor of Arts (BA), Materials and Logistics Management
Baker College
Master of Business Administration (MBA), Leadership Studies
Neovia Logistics November 2012 - Present
Caterpillar Logistics Services, Inc. March 2003 - October 2012
Mazda North American Operations June 1993 - February 2003
Skills
3PL, Warehousing, Logistics, Logistics Management, Six Sigma, Operations Management, Warehouse Management
Education
Northwood University 1981 — 1985
BBA Marketing/Management, Business Administration and Management, General
TufTrex LLC January 2013 - Present
Self-employed January 1999 - Present
Technology Resource Exchange January 1999 - December 2012
Mazda North American Operations 1998 - 2012
Skills
Technical Project..., Business Analysis, Web Design, Mainframe programming, Analysis, Java, Manufacturing, Cross-functional Team..., Software Development, Databases, Business Objects, Visio, Quality Assurance, Troubleshooting, SQL, Parts, Microsoft SQL Server, JavaScript, Six Sigma, XML, IBM Mainframe, HTML, TSO, Team Building, Vehicles, SDLC, Product Development, Program Management, Customer Service, Process Improvement, Automotive
Education
Northern Arizona University 1979 — 1982
Bachelor of Science (BS), Computer Programming
Chrysler Group LLC December 2013 - Present
Hyundai Motor America March 2008 - November 2013
Hyundai Motor America January 2006 - March 2008
Mazda North American Operations 2002 - 2005
Mazda Canada Inc March 2000 - March 2002
Skills
Marketing, Product Marketing, Marketing Strategy, Marketing Management, Brand Management, Advertising, Market Planning, Competitive Analysis, Automotive, Digital Marketing, Media Planning, Customer Retention, CRM, Direct Marketing, Integrated Marketing, Market Analysis, Market Research, SEM, B2B, Mobile Marketing, Relationship Marketing
Education
Roosevelt University
Master of Business Administration (MBA), Marketing & International Business
McMaster University
Bachelor of Arts (B.A.)
Mazda North American Operations March 2015 - Present
Synertech Inc November 2013 - March 2015
Agency Holding Company January 2004 - November 2013
Baseltech, Inc. January 2000 - January 2004
Land Rover North America January 1996 - January 2000
Skills
C# 4.0, C# 3.0, C# 2.0, Tortoise SVN, Visual SVN, JavaScript, jQuery, jQuery UI, CSS, HTML 5, JSON, T-SQL, SOAP, Technical Writing, ASP.NET AJAX, F5 BigIP, Microsoft Word, Microsoft Excel, Visio, Access, ASP
Education
Towson University 1992 — 2001
Bachelor of Science (BS), Computer Science
Loyola College in Maryland 1990 — 1991
Mazda North American Operations April 2012 - Present
Comerica Bank July 2011 - March 2012
Yahoo July 2005 - July 2011
Education
New Jersey Institute of Technology
Masters of Science, Management Information Systems, General