Mountain America Credit Union
Mountain America Credit Union is a federally chartered credit union headquartered in West Jordan, Utah, regulated under the authority of the National Credit Union Administration. Mountain America Credit Union is the second largest credit union in Utah. Customer service: 1 (800) 748-4302 Headquarters: West Jordan, UT CEO: Sterling Nielsen (Oct 2008–) Number of employees: 1,100 Total assets: 4.479 billion USD (Q12015) Founded: 1934
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Mountain America Credit Union Employees
Haymond Law February 2012 - Present
Mountain America Credit Union June 2004 - December 2007
Education
Seattle University School of Law 2008 — 2011
Juris Doctor
University of Utah 2000 — 2008
Bachelor of Science
Mountain America Credit Union April 2015 - Present
Nelson Digital Marketing 2010 - Present
Bogley Outdoor Community 2004 - Present
LANDESK Software April 2014 - April 2015
DrivingSales.com February 2014 - April 2014
XANGO, LLC September 2012 - August 2013
XANGO, LLC April 2010 - August 2012
XANGO, LLC September 2005 - April 2010
Broadband Learning Corporation June 2003 - September 2005
Real Golf Radio November 2002 - November 2004
Skills
Online Branding, Online Marketing, Mobile Technology, SEO, Social Media Marketing, Web Design, Website Development, Online Reputation..., Web Project Management, Web Analytics, Internet Strategy, User Interface Design, User Experience, Email Marketing, CMS, Video Production, Wordpress, Online Advertising, Blogging, Social Media, Team Building, Technical Leadership, HTML, Blog Development, Radio Broadcasting, Viral Marketing, Social Networking, Product Management, Mobile Devices, Strategy, WordPress, Marketing, Google Adwords, Advertising, Analytics, Facebook, Web Marketing, Digital Marketing, Marketing Communications, Graphic Design, Competitive Analysis, Creative Direction, Leadership, Mobile Applications, YouTube, Affiliate Marketing, Mobile Marketing, PPC, New Media, E-commerce
Education
University of Utah 2001 — 2003
Bachelor of Science, Mass Communication
Salt Lake Community College 1999 — 2001
A.S., Mass Communication
Mountain America Credit Union December 2014 - April 2015
Low Income Taxpayer Clinic May 2014 - December 2014
Vita January 2014 - April 2014
Jordan School District January 2002 - January 2013
Entheos Academy January 2006 - January 2009
Yale Foreign Language Institute January 1994 - January 1995
Hagwi Math & English Institute & Munkyung Math & English Institute January 1993 - January 1994
Seoul West Mission January 1992 - January 1993
Skills
Tax Accounting, Individual tax, Corporate Tax, Partnership Taxation, Gift and Estate Tax, State and Local Tax, Microsoft Word, Microsoft Excel, Income Tax
Education
University of Utah - David Eccles School of Business 2014 — 2015
Masters of Accounting, Taxation
University of Utah - David Eccles School of Business 2012 — 2015
Masters of Accounting, Tax Accounting
Cheju National University
Bachelor of Art, English Language Education
Salt Lake Community College
University of Utah - David Eccles School of Business
Master of Accounting, Taxation
Heroic Rentals and Videography August 2015 - Present
Mountain America Credit Union January 2014 - Present
Mountain America Credit Union January 2014 - Present
Mountain America Credit Union May 2012 - January 2014
SUU Speech and Presentation Center January 2010 - May 2010
Gold's Gym of Utah (Now VASA) August 2008 - April 2010
Skills
Sales, Training, Customer Service, Public Speaking, Management, Teamwork, Banking, Marketing, PowerPoint, Microsoft Word, Coaching, Articulate Storyline, Videography
Education
Western Governors University 2013 — 2014
Master of Business Administration (M.B.A.)
Southern Utah University 2006 — 2010
Bachelor’s Degree, Communication
Castle & Cooke Mortgage, LLC March 2015 - Present
Citywide Home Loans July 2014 - March 2015
Primary Residential Mortgage October 2012 - July 2014
Mountain America Credit Union February 2007 - September 2012
Washington Mutual February 2006 - February 2007
US Banccorp June 2002 - June 2006
Skills
Loans, Credit, Refinance, Mortgage Banking, Residential Mortgages, Loan Origination, FHA, FHA Financing, Banking, USDA, Mortgage Lending
Education
Salt Lake Community College 1996 — 1998
Granger High
Ultradent Products, Inc. January 2014 - Present
Mountain America Credit Union September 2011 - January 2014
Mountain America Credit Union April 2008 - September 2011
Skills
Adobe Creative Suite, Graphic Design, HTML 5, CSS, CMS, Motion Graphics, Copywriting, Layout, Web Design, Microsoft Office, Adobe Design Programs, InDesign
Education
The Art Institute of Salt Lake City 2008 — 2012
Bachelor's degree, Graphic Design
Intermountain Healthcare April 2009 - Present
Mountain America Credit Union 2007 - 2009
Intermountain Healthcare 2000 - 2007
Merit Medical Systems, Inc. June 1995 - June 2000
Skills
Accounting, Basic Office Skills, Benefits, Budgeting, Communication, Compensation, Creating Training..., Customer Service, Data Analysis, Employee Relations, Interviews, Ordering and..., Payroll, Presentations, Project Management, Recruiting, Report Writing, Research, Risk Management, Training
Education
University of Utah 2003 — 2007
Bachelor of Arts (B.A.), Sculpture/Ceramics
University of Utah 2002 — 2007
Bacheors in
Utah State University
Master of Science, Family, Consumer, and Human Development
Utah State University
Bachelor of Science, Family and Human Development
Snow College
Associate of Science, Social Science
Mountain America Credit Union December 2014 - Present
Zions Bank October 2013 - December 2014
Skills
Microsoft Word, PowerPoint, Customer Service, English, Public Speaking, Sales, Retail, Banking, Retail Banking, Microsoft Office, Training, Leadership
Education
Salt Lake Community College 2011 — 2016
Associate's Degree, Aeronautics/Aviation/Aerospace Science and Technology, General
Brighton High School 2004 — 2008
High School Diploma, General Studies
MonaVie July 2009 - Present
Mountain America Credit Union May 2008 - July 2009
Skills
Microsoft Excel, Accounting, Small Business, Accounts Payable, Team Building, GAAP, Financial Analysis, Customer Service, Financial Accounting, General Ledger, Auditing, Training
Education
Utah Valley University 2013 — 2017
Bachelor’s Degree, Accounting
Snow College 2006 — 2008
Associate of Science (AS)
Westinghouse Electric Company May 2015 - Present
Mountain America Credit Union July 2014 - May 2015
Weber State Credit Union December 2011 - January 2014
Skills
Customer Relations, Interpersonal..., 10 Key, Organizational..., Organizational..., Social Media Marketing, Marketing Communications, Organization Skills, Intercultural Relations, Travel Planning, Cultural Sensitivity, Easily Adaptable, Tenacious Work Ethic, Time Management, Public Speaking
Education
Weber State University 2011 — 2015
Bachelor of Science (B.S.), Interpersonal and Family Communication, 3.87
University of Groningen 2014 — 2014
Organizational Psychology
Utah State University 2010 — 2011
Mountain America Credit Union February 2015 - Present
Mountain America Credit Union May 2012 - Present
Mountain America Credit Union May 2010 - May 2012
Mountain America Credit Union September 2007 - May 2010
Jamba Juice July 2005 - August 2007
Skills
Banking, Credit, Loans, Sales, Customer Service, Financial Services, Hiring Employees, Branch Operation, Coaching, New Hire Training, Customer Support, System Testing, Problem Solving, Employee Recognition, Employee Management, Inventory Control, Microsoft Office
Education
Salt Lake Community College
Mountain America Credit Union 1987 - Present
Skills
Retail Banking, Credit Cards, Banking, Portfolio Management, Marketing Strategy, Customer Service, Strategic Planning, Financial Services, Financial Analysis, Social Media Marketing, Marketing, Mortgage Lending, Credit Unions, Public Relations, Sales
Education
University of Phoenix-Utah Campus
Master of Business Administration (MBA), MBA
Waterlog - a xylem brand June 2013 - Present
Mountain America Credit Union August 2012 - June 2013
Mountain America Credit Union April 2010 - January 2013
Pinnacle Security May 2011 - August 2011
Krafty Kids March 2008 - September 2009
Skills
Marketing, Marketing Communications, Microsoft Excel, Training, Microsoft Word, Internal Communications, Social Media Marketing, Sales, Financial Background, Symitar, Communications, Corporate Communications, Social Networking, Leadership, Adobe Indesign, Adobe Photoshop, Adobe Illustrator, Salesforce.com, Prezi Presentations, Press Releases, Online Marketing, Illustrator, Marketing Strategy, InDesign
Education
University of Utah - David Eccles School of Business 2010 — 2012
Bachelor of Science (BS), Business Administration, Management and Operations
Salt Lake Community College 2008 — 2010
Associate's degree, Business Administration and Management, General
Fueled By Rockets LLC May 2014 - Present
Electronic Arts (EA) May 2015 - July 2015
GMetrix February 2012 - August 2014
Linx Communications February 2010 - February 2012
Mountain America Credit Union November 2009 - August 2010
Skills
Arcade Maker, App Maker, Spanish, Business Strategy, Lead Generation, Business Intelligence, Social Media, Microsoft Word, Sales, Customer Service, HTML, SEO, Outlook, Customer Satisfaction, Cloud Computing, VoIP, Management, Team Leadership, CSS, Microsoft Excel, C#, Microsoft Office, Software Development, Programming, C++, JavaScript
Education
Utah Valley University 2010 — 2014
Salt Lake Community College
Mountain America Credit Union April 2015 - Present
Transamerica Financial Advisors, Inc. April 2013 - April 2015
Mountain America Credit Union October 2006 - March 2013
Skills
Leadership, Planning, Finance, Management, Sales, Training, Public Speaking, Customer Service, Credit, Insurance, Mutual Funds, Financial Services, Investments, Portfolio Management, Financial Planning, Retirement Planning, Financial Analysis, Wealth Management, Retirement
Education
Copper Hills High School 2002 — 2005
Salt Lake Community College
Moreton & Company 2015 - Present
Challenger School April 2013 - February 2015
Mountain America Credit Union September 2007 - September 2009
University Credit Union April 2003 - June 2005
Skills
Risk Management, Financial Analysis, Training, Microsoft Office, Analysis, Banking, Microsoft Excel, PowerPoint, Microsoft Word, Data Analysis, Customer Service, Access, Leadership, Coaching, Auditing, Outlook, Team Building, Team Leadership, Teamwork, Public Speaking, Behavior Management, Program Management, Curriculum Design, Strategic Planning, Research, Tutoring, Process Improvement, Public Relations, Lesson Planning, Staff Development, Classroom
Education
Salt Lake Community College 2006 — 2011
General Studies
The Art Institute of Salt Lake City
Interior Design
Mountain America Credit Union June 2003 - Present
Mountain America Credit Union December 2013 - April 2015
Mountain America Credit Union 2009 - 2013
Mountain America Credit Union 2007 - 2008
Mountain America Credit Union 2006 - 2007
Mountain America Credit Union 2005 - 2006
Mountain America Credit Union 2004 - 2005
Mountain America Credit Union June 2003 - June 2004
Univesity of Utah Federal Credit Union June 2001 - June 2003
Skills
Loans, Branch Banking, Credit, Banking, Mortgage Lending, Credit Analysis, Consumer Lending, Loan Origination, Tax Analysis, Team Building, Finance, Customer Service, Risk Management, Credit Unions, Underwriting, Financial Analysis
Education
Salt Lake Community College 2012 — 2017
Associate's Degree, Business Administration and Management, General
Mountain America Credit Union February 2015 - Present
Echo Photography January 2012 - Present
Mountain America Credit Union September 2011 - February 2015
Mountain America Credit Union September 2009 - September 2011
Mountain America Credit Union November 2008 - September 2009
Mountain America Credit Union June 2008 - November 2008
Salt Lake Credit Union February 2007 - October 2008
Salt Lake Credit Union September 2005 - February 2007
Cinemark 2003 - 2005
Skills
Photography, Portrait Photography, Digital Photography, Wedding Photography, Lightroom, Fine Art Photography, Image Editing, Credit Unions, IRAs, Portraits, Trust Accounts, HSAs, Weddings, Teller Operations, Notary Public, Credit, Photoshop, 10 Key, Adobe Acrobat, Cash Management, Financial Services, Microsoft Word, Microsoft Excel, Symitar, Customer Service, Trusts, HSA's, Conducting Interviews, Personal Budgeting, Teamwork, Risk Management, boudoir photography, posing women, shared branching, WordPress, Health Savings Accounts, Branch Banking, Adobe Creative Suite, Deposits, Sales, Banking
Education
Salt Lake Community College 2005 — 2008
Copper Hills High School 2002 — 2005
High School Diploma, Regular/General High School/Secondary Diploma Program
The Leavitt Group May 2013 - May 2014
Mountain America Credit Union August 2011 - May 2013
Vivint January 2010 - August 2011
Skills
Sales, Sales Management, Training, Marketing, Management, B2B, Coaching, Entrepreneurship, Loans, Cold Calling, Teamwork, Customer Service, Account Management, Insurance, Team Building, Banking, Lead Generation, Customer Satisfaction, Sales Process, Direct Sales, Liability, Workers Compensation, Health Insurance, Property, Commercial Insurance, Term Life Insurance, Recruiting, Underwriting, Credit, Risk Management, General Insurance, Sales Presentations, Credit Unions, Loan Origination, Business Strategy, Business Networking, Mortgage Lending, Contract Negotiation, Retail
Education
Southern Utah University 2008 — 2011
Orem High School 2003 — 2005
Dixie State University
Business
Xcelus January 2012 - Present
Mountain America Credit Union October 2009 - August 2011
Xactware November 2008 - September 2009
Skills
Microsoft Office, Project Management, Team Building, Software Documentation, Social Media, Customer Service, E-Learning, Microsoft Excel, Microsoft Word, Photoshop, Camtasia, Leadership, Sales, Troubleshooting, Management, Training, Salesforce.com
Education
Salt Lake Community College 2004 — 2007
Associate of Arts (A.A.), General Studies
Mountain America Credit Union May 2015 - Present
Bank of America August 2014 - May 2015
Farmers Insurance October 2012 - October 2014
Nevada State Bank March 2011 - January 2014
Wells Fargo December 2010 - March 2011
Bank of Nevada June 2007 - June 2010
Skills
Loans, Credit, Banking, Credit Analysis, Commercial Lending, Small Business Lending, Underwriting, Leadership, Finance, Consumer Lending, Commercial Banking, Insurance, Loan Origination, Customer Service, Financial Analysis, Small Business, Risk Management, Retail Banking, SBA, Cash Management, Lines Of Credit, Sales, Financial Services, Strategic Planning, Portfolio Management, Life Insurance, Business Development, Credit Cards, SBA 504, Loan Modifications, Construction Loans, Commercial Insurance, Business Strategy, Business Owner Planning
Education
Western Governors University
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Nevada-Las Vegas 2005 — 2010
Bachelor of Arts (B.A.), Economics
Clark high school 2001 — 2005
Economics, Finance, General
1-800 CONTACTS January 2015 - Present
Mountain America Credit Union February 2014 - January 2015
Boondocks Fun Center April 2011 - January 2014
Loomis March 2013 - October 2013
Skills
Transportation, Logistics, Transportation..., Training, Dispatching, Sales
Education
Salt Lake Community College
ThomasARTS April 2015 - Present
Mountain America Credit Union August 2014 - April 2015
Kele, Inc. October 2012 - September 2014
ServiceMaster - American Home Shield March 2011 - November 2012
SDH Management December 2008 - March 2011
JPMorgan Chase June 2007 - December 2008
Wells Fargo Bank April 2005 - June 2007
Skills
Sales, Strategic Planning, Marketing Strategy, Direct Marketing, New Business Development, Marketing, B2B Marketing, Brand Management, Demand Generation, Digital Marketing, Eloqua, Lead Generation, Salesforce Administrator, Marketing Automation, Management, Account Management, Integrated Marketing, Market Research, B2B, Leadership, Marketing Management, Training, P&L Management, Forecasting, Competitive Analysis, CRM, Product Marketing, Analytics, Product Development, Online Marketing, Email Marketing, E-commerce, Cross-functional Team..., Negotiation, Strategic Partnerships, Strategy
Education
Thunderbird School of Global Management
MBA, Global Management, International Marketing Strategy and Brand Management
Utah State University
BA, Economics, Marketing, Mandarin Chinese
Mountain America Credit Union December 2011 - Present
Jared the Galleria of Jewelry August 2011 - December 2011
Mybullfrog.com Verizon Wireless Premium Retailer March 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Customer Retention, Task-oriented, Time Management, Highly detail oriented, Experienced Trainer, Motivated self-starter, Mobile Technology, Technology..., Quality Auditing, Sales, Retail, Data Entry, Reports
Education
Southern Utah University 2008 — 2010
Tooele High School 2003 — 2007
Mountain America Credit Union December 2012 - Present
Mountain America Credit Union November 2010 - December 2012
Mountain America Credit Union June 2010 - November 2010
Chase October 2003 - June 2010
Skills
Banking, Credit, Loans, Risk Management, Financial Analysis, Customer Service, Retail Banking, Strategic Planning, Process Improvement, Finance, Team Building, Business Analysis, Data Analysis, Team Leadership, Vendor Management, Credit Analysis, Commercial Lending, Consumer Lending
Education
Western Governors University 2015 — 2016
MS Management and Leadership, Management and Leadership
University of Phoenix 2011 — 2012
Bachelor of Science (BS), Business Administration and Management, General
McKillican American 2014 - Present
Anderson Mill & Cabinets March 2013 - October 2014
Wurth Louis and Company October 2013 - April 2014
Mountain America Credit Union November 2005 - December 2012
Skills
Project Management, Customer Service, Management, Process Scheduler, Contract Management, Budgets, Project Planning, Team Building, Negotiation, Sales
Education
Salt Lake Community College 1985 — 1987
Associate's degree, Finance, General
InMoment September 2014 - Present
Yelp January 2014 - September 2014
Mountain America Credit Union September 2012 - January 2014
Mountain America Credit Union April 2010 - September 2012
KOPFC August 2006 - August 2010
Skills
Training, Customer Service, Sales, Management, Banking, Public Speaking, Salesforce.com, Leadership, Training Facilitation, Coaching, Instructional Design, Microsoft Office, Credit, CRM, Account Management, Team Building, Leadership Development, Team Leadership, Persuasive Presentations, Risk Management, SaaS, Store Operations, Food Service Operations, Franchising, Research Design, Clinical Research, Supervisory Skills, Computer Maintenance, Webinar Development, Marketing
Education
University of Utah 2010 — 2011
Bachelor of Applied Science (BASc), Social Psychology, 3.6
Salt Lake Community College 2008 — 2010
Associate of Science (A.S.), Psychology, 3.86
Low VA Rates May 2015 - Present
Nails By Stephanie November 2002 - Present
Security Service Federal Credit Union March 2015 - May 2015
1-800 CONTACTS June 2014 - February 2015
eBay Inc July 2012 - July 2014
Mountain America Credit Union August 2008 - June 2009
Mountain America Credit Union February 2002 - July 2008
1-800 CONTACTS January 1997 - November 2001
Skills
Microsoft Excel, Auditing, Loans, Credit, Banking, Underwriting, Outlook, Customer Service, Financial Analysis, Credit Analysis, Mortgage Lending, PowerPoint, Risk Management, Microsoft Word, Microsoft Office, FHA, Financial Modeling, Insurance, Accounting, Access
Education
Salt Lake Community College 1997 — 1999
Associate of Science, General Studies
Salt Lake Community College
Associate of Science (A.S.), General Studies
AltaOne Federal Credit Union December 2012 - Present
AltaOne Federal Credit Union August 2009 - December 2012
CUNA Marketing/Business Development Council April 2008 - December 2012
AltaOne Federal Credit Union August 2003 - August 2009
Marketing Association of Credit Unions 2006 - 2009
Mountain America Credit Union 2000 - 2003
Skills
Executive Management, Strategy, Vision, Leadership, Strategic Planning, Credit Unions, Retail Banking, Credit Union Operations, Lending Management, Investment Advisory..., Sales Management, Customer-focused Sales, Coaching Staff, Banking, E-commerce, Marketing Strategy, Program Management
Education
Credit Union Executives Society 2006 — 2008
Certified Chief Executive (CCE), CUES CEO Institute
Credit Union Executives Society 2002 — 2003
CME, CUES Executive Marketing Institute
University of Phoenix 2000 — 2003
MBA, Business Administration
Mountain America Credit Union April 2015 - Present
Zagg, Inc. August 2013 - Present
Southern Utah University August 2013 - Present
Zions Bancorporation June 2014 - April 2015
Pinnacle Quality Insight June 2013 - August 2013
Skills
Sales, Customer Service, Customer Satisfaction, High Organizational..., Leadership, Microsoft Excel, Microsoft Office, PowerPoint, Retail, Training, Social Networking, Data Analysis, Time Management, Microsoft Word, Inventory Management, Team Leadership
Education
Southern Utah University 2010 — 2015
Associate of Science (AS), General Studies
Mountain America Credit Union January 2015 - Present
Les Bois Credit Union October 2009 - January 2015
Longhorn Restaurant and Saloon January 2008 - December 2009
Hot Topic October 2006 - January 2008
Babies R Us 2004 - 2006
Skills
FMLA, HRIS Database Management, Leave of Absence, Exit Interviews, Benefits Administration, Taleo, New Hire Orientations, COBRA, Affirmative Action, Human Resources, I-9 Compliance, Employee Benefits, Management, Conflict Resolution, Office Management, Credit Unions, Employee Relations, Recruiting, Employee Handbooks, Time Management, Open Enrollment, Leadership Development, Performance Management, Employee Recognition, EEO, Ultipro, Compensation & Benefit, Employee Orientations, FLSA, Health Insurance, Team Building, HR Policies, Training, Payroll, Hiring, Customer Service, Strategic Planning, Leadership, Microsoft Office, Banking, Policy
Education
University of Phoenix 2009 — 2012
Associates of Arts, Foundation of Business
Flathead High School 1994 — 1997
Mountain America Credit Union June 2013 - Present
Mountain America Credit Union November 2011 - June 2013
Wells Fargo July 2008 - November 2011
Wells Fargo Financial September 2001 - July 2008
Skills
Banking, Credit, Loans, Retail Banking, Credit Analysis, Mortgage Lending, Consumer Lending, Management, Sales, Sales Management, Loan Origination, Training, Coaching, Credit Unions, Mortgage Banking, Leadership, Small Business Lending, Underwriting
Education
Southern Utah University 1997 — 2001
Bachelor's degree, Business Administration/Marketing
ER Construction Management August 2013 - Present
Mountain America Credit Union January 2012 - July 2013
ABM Industries December 2010 - February 2012
SAIC February 2005 - January 2011
BAE Systems December 2000 - February 2007
US Navy, MCCS October 1994 - December 2000
Education
UC Irvine, Extension 1996 — 1999
Master of Business Administration (M.B.A.), Real Estate Development
University of Phoenix 1990 — 1995
BBS, Information Systems Management
Mountain America Credit Union September 2010 - Present
LH Cabinets April 2006 - August 2008
Education
Salt Lake Community College
Generals
L-3 Communications May 2014 - Present
Federated IT October 2012 - March 2014
Mountain America Credit Union July 2009 - August 2012
New Balance January 2006 - August 2007
Skills
Computer competency, Interpersonal skills, Excel, Word, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Social Skills, English, Teaching, Leadership, Data Entry, Computer Competency, Sales, Event Planning, Social Networking, Teamwork, Public Speaking
Education
University of Utah 2007 — 2011
Bachelor of Arts (B.A.), International/Global Studies
Salt Lake Community College 2006 — 2007
Associate of Arts (A.A.), General Studies
A Plus Service Appliance Repair January 2011 - Present
Mountain America Credit Union July 2009 - March 2011
Mountain America Credit Union January 2009 - July 2009
Mountain America Credit Union November 2007 - January 2009
Mountain America Credit Union January 2007 - November 2007
Skills
Home Appliance Repair, Appliance Parts, Appliance Sales
Education
Salt Lake Community College 2003 — 2006
Associates in General Education, Psychology
Westminster College 2004 — 2005
Psychology Major Editing and Writing emphasis
Mountain America Credit Union August 2015 - Present
Ken Garff Automotive Group November 2013 - August 2015
SOS Employment Group August 2010 - November 2013
SOS Employment Group May 2007 - January 2011
ACS, a Xerox Company September 2006 - April 2007
Convergys February 1998 - September 2006
Skills
Full-cycle Recruiting, Affirmative Action, Employment Law, Diversity Recruitment, Employee Relations, Recruitment Advertising, Technical Recruiting, Contract Recruitment, Recruitment/Retention, Human Rights Law, Staff Development, Staff Management, Temporary Staffing, EEO compliance, Applicant Tracking..., Interviewing, Interview Coaching, Candidate Screening, Talent Acquisition, Headhunting, Candidate Assessment, Federal Employment Law, Internet Mining, Employment Law..., Offer Development, OFCCP, Permanent Placement, Screening Resumes, Interviews, Recruiting, Human Resources, HRIS, Staffing Services, Coaching, Background Checks, College Recruiting, Temporary Placement, Talent Management, Onboarding, Leadership, Workforce Planning, Job Coaching, Training, Performance Management, Management, Web Mining, Internet Recruiting, HR Policies, Job Fairs, RPO
Education
Professional in Human Resources
Professional In Human Resources
Salt Lake Community College 2002 — 2004
Associate's degree, Criminal Justice/Law Enforcement Administration
Mountain America Credit Union February 2015 - Present
TMG Properties LLC August 2009 - Present
Wells Fargo August 2009 - February 2015
Skills
Loans, Credit, Customer Service, Consumer Lending, Banking, Retail Banking, Credit Analysis, Finance, Financial Analysis, Business Analysis, Sales, Property Management, Cross Selling, Risk Management, Loan Origination, Valuation, Process Improvement, Analysis, Team Building, Relationship Management, Microsoft Excel, Credit Risk, Financial Services, Time Management, Financial Risk, Outlook, FHA, Strategic Planning, Cash Management, Negotiation
Education
University of Phoenix 2011 — 2012
Masters, Business Administration
Utah State University - Jon M. Huntsman School of Business 2006 — 2009
Bachelors of Arts, Finance and Economics
TwinStar Credit Union August 2006 - Present
TAG, The Advisory Group June 2010 - Present
Loomis April 2006 - August 2006
Mountain America Credit Union September 1997 - February 2006
Skills
Credit Unions, Vendor Management, ATM networks, Debit Cards, Cash Management, Banking, Retail Banking, Credit, Consumer Lending, Branch Management, Loans, Credit Cards, Mortgage Lending, Cross Selling, Credit Analysis, Payments, Commercial Lending, Team Building, Underwriting
Education
Snow College
SelectHealth December 2014 - Present
SelectHealth February 2013 - December 2014
Intermountain Healthcare January 2007 - February 2013
Mountain America Credit Union April 2005 - January 2007
Wasatch Property Management July 2004 - April 2005
Convergys Corporation August 2002 - October 2004
GE Capital Financial August 1997 - January 2002
GE Capital 1997 - 2002
Skills
Employee Benefits, HRIS, Customer Service, Employee Relations, Interviews, New Hire Orientations, Management, Hiring, Insurance, Human Resources, Personnel Management, Workers Compensation, Benefits Administration, Training, Policy, Health Insurance
Education
University of Utah - David Eccles School of Business 2009 — 2011
MBA, Business
Utah State University 2002 — 2004
B.A, Management of Human Resources
Salt Lake Community College 1997 — 2001
A.S, Business Generals
Mountain America Credit Union April 2015 - Present
Zions Bancorporation December 2013 - December 2014
Capital One / HSBC (acquisition) January 2009 - December 2013
HSBC Card Services March 2005 - January 2009
Skills
Contact Center M, Customer Service, Collections, Credit, Sales, Internal Audit, Risk Management, Business Strategy, Project Management, Training, Credit Cards, Strategic Planning, Quality Assurance, Workforce Management, Process Improvement, Analytics, Leadership, Call Centers, Relationship Management, Team Management, Customer Experience, Strategy, Performance Management, Team Building, Change Management, Management, Operations Management, Business Analysis
Education
University of Nevada-Las Vegas 2000 — 2004
Bachelor's degree, Business Administration and Management, General
Sankofa Diapers, LLC March 2013 - Present
Bumz In Style LLC July 2012 - Present
Mountain America Credit Union August 2010 - July 2011
Wells Fargo Bank N.A January 2009 - May 2010
Skills
Sales, Organization, Social Networking, Marketing, Customer Service, Training, Microsoft Excel, Event Planning, Customer Satisfaction, Management, Leadership, Advertising, Recruiting, Teamwork, Analysis, Entrepreneurship, Public Relations, Social Media, Marketing Strategy, Social Media Marketing, Team Building, Coaching, Tax Accounting, Financial Accounting
Education
University of Ghana 2003 — 2007
Bachelor of Arts (B.A.), Linguistics
Aburi Girls' Secondary School 2000 — 2002
William Warren Group DBA: StorQuest Self Storage September 2015 - Present
TaxProToGo January 1993 - Present
Willliam Warren Group October 2014 - August 2015
Mountain America Credit Union October 2013 - May 2014
Extra Space Storage Inc - NYSE-EXR August 1999 - January 2013
J.P. Realty - NYSE January 1995 - March 1999
Skills
General Ledger, GAAP, Great Plains Software, Accounting, Financial Reporting, Accruals, Financial Statements, Accounts Payable, Microsoft Office, Journal Entries, Intercompany..., Accounts Receivable, Salesforce.com, Consolidated Financial..., Budgets, Account Reconciliation, Bank Reconciliation, QuickBooks, Internal Controls, Sarbanes-Oxley Act, Microsoft Excel, Management, Consolidation, Leadership, Fixed Assets, US GAAP, Tax Accounting, Nexus Invoice Processing, Forecasting, Financial Analysis, Controllers, FRx, Mergers & Acquisitions, Individaul Income Tax..., Drake Tax Software, Turbo Tax
Education
AJS
Utah State University
Bachelor of Science (BBS), Accounting
Salt Lake Community College
Associate's degree, Accounting
Mountain America Credit Union October 2003 - Present
Honoring Heroes Foundation January 2006 - Present
Tooele Chamber of Commerce & Tourism January 2013 - December 2013
Tooele County Chamber of Commerce January 2011 - December 2012
Goldman Sachs January 2002 - January 2003
American Express May 2000 - December 2001
Mountain America Credit Union June 1996 - August 2000
Skills
Internal Communications, Underwriting, Banking, Leadership, Loans, Marketing, Credit, Credit Analysis, Management, Commercial Lending, Mortgage Lending, Training, CRM, Commercial Banking, Team Building, Loan Origination, New Business Development, Executive Management, Coaching, Analysis, Human Resources, Customer Service, Financial Services, Consumer Lending, Project Management, Risk Management, Investments, Small Business Lending, Finance, Mortgage Banking, Financial Analysis, Cash Management, Sales, Credit Cards, Insurance, Business Development, Employee Benefits
Education
University of Phoenix 2000 — 2003
MBA, Business
University of Utah 1997 — 1999
FCS, Consumer Studies
Salt Lake Community College 1995 — 1997
AA, Business
Homeowners Financial Group USA, LLC August 2015 - Present
Pacific Union Financial, LLC August 2014 - June 2015
Sandia Laboratory Federal Credit Union July 2011 - October 2013
Mountain America Credit Union January 2008 - July 2011
B Square Real Estate LLC 2004 - 2007
New Mexico Educators Federal Credit Union February 2003 - June 2006
First State Bank 1994 - 2002
Southwest Writers Workshop 1998 - 2001
Skills
Banking, Operations Management, Sales, Personal Finance, Consumer Lending, Loans, Mortgage Lending, Credit, Credit Unions, Leadership, Loan Origination, Branch Banking, Commercial Lending, Customer Service, Finance, Investment Properties, Consulting, Retail Banking, Mortgage Banking, Compliance, Credit Analysis, Commercial Banking, Financial Analysis, Risk Management, Executive Management, Financial Services
Education
The University of New Mexico 1989 — 1994
Bachelor of Arts, Economics
St. Catherine High School 1984 — 1989
H.S. Diploma, General/Junior High and High School Studies
Canyons School District March 2011 - November 2012
LDS Church June 2009 - September 2009
Ancestry.com March 2009 - May 2009
The Roy Engle Company June 2004 - 2009
LDS Church April 1988 - May 2004
Mountain America Credit Union 1982 - 1986
Mormon Pioneer Genealogy Library February 1975 - June 1980
LDS Business College 1980 - 1980
Skills
Java, Software Quality..., Test Automation, Software Engineering, A+ Certified, Handyman, Genealogy, Mechanical, Computer Hardware, Software Development, C, COBOL, Web Development
Education
Villanova University 2008 — 2009
Master's Certificate, Software Testing Essentials
Weber State University 1988 — 1989
BS Computer Science, Software Engineering
Salt Lake Community College 1980 — 1981
AAS, Data Processing
LDS Business College 1980 — 1980
Cobol Programming
University of Utah 1974 — 1975
General Ed., Computer Science
Utah Technical College 1973 — 1973
Architechual Drafting
Property Solutions International Inc. January 2014 - Present
Prime Acceptance Corp February 2013 - December 2013
Mountain America Credit Union November 2010 - January 2013
Skills
Accounts Receivable, Accounting, Account Reconciliation, General Ledger, Financial Reporting, Analysis, Financial Analysis, Microsoft Excel, Access, Microsoft Office, Salesforce.com, Process Improvement, Customer Service, Business Analysis, SaaS, Employee Training, loan officer, Teller Operations, Data Entry
Education
Salt Lake Community College 2009 — 2014
Associate's degree, Cosmetology, Accounting, Psychology, Human Relations
Dixie Applied Technology College August 2012 - Present
Mountain America Credit Union March 2012 - July 2012
Utah Manufacturers Association January 2010 - March 2012
Associated General Contractors of Utah January 2006 - December 2009
US Air Force November 2000 - November 2006
Kohler's Marketplace October 2000 - January 2006
Skills
Customer Service, Teaching/Training, Management, Public Relations, Computer Skills, Outside Sales, Event Management, Fundraising, Customer Relations, Computer Proficiency, Leadership Development, Public Speaking, Sales, Training, Program Management, Team Building, Negotiation, Recruiting, Marketing, Team Leadership, New Business Development, Strategic Planning, Budgets, Coaching, Leadership, Contract Negotiation, Process Improvement, Project Planning, Sales Management, Project Management, Human Resources, Event Planning, Entrepreneurship, Networking, Account Management, Organizational..., Operations Management, Small Business, Time Management, Business Development, Business Planning, Social Networking, Strategy, Business Strategy, Social Media Marketing, Marketing Strategy, Analysis, Direct Sales, Employee Relations, Inventory Management
Education
University of Phoenix 2010 — 2011
MBA, Business Administration
Utah Valley University 2000 — 2004
Bachelor of Science, Aviation Science
Wells Fargo July 2013 - Present
Primary Residential Mortgage December 2010 - June 2013
Primary Residential Mortgage November 2010 - February 2011
Mountain America Credit Union February 2002 - August 2010
Skills
MS Access, MS Excel, MS Project, MS PowerPoint, MS Publisher, MS SharePoint, MS Visio, MS Word, Adobe Acrobat, Project Management, PMBOK, Strategic Planning, Problem Solving, Risk Management, Contract Negotiation, Mortgage Lending, Secondary Marketing, Reverse Mortgages, Conventional Mortgage..., FHA Mortgage Lending, USDA Mortgage Lending, Analysis, SharePoint, Management, Program Management, Mortgage Banking, Microsoft Excel, Visio
Education
University of Utah 2012 — 2012
Fundamentals of Project Management I & II
Salt Lake Community College
Associate of Applied Science degrees, Business Management
Mountain America Credit Union November 2008 - Present
K Hovnanian Homes June 2007 - October 2008
DHI Mortgage April 2005 - June 2007
Mountain America Credit Union March 2001 - March 2005
Skills
FHA, Refinance, Mortgage Lending, Loans, First Time Home Buyers, Investment Properties, Sellers, New Home Sales, Mortgage Marketing, Sales, Closings, Loan Origination, Mortgage Banking, Credit, Residential Mortgages, Banking, Credit Analysis, Underwriting, Real Estate, Financial Analysis, FHA financing, Reverse Mortgages, Construction Loans, VA loans, Certified Mortgage..., Investments, Real Estate Financing, Finance, VA Loans
Education
Salt Lake Community College
Associates, Business
3Point Construction June 2011 - Present
Home Savings Bank (Utah) October 2005 - Present
Mountain America Credit Union September 1989 - February 2002
Northwest Credit Union (Cyprus CU) August 1987 - September 1989
Skills
Management, Umbrella Insurance, ATM networks, Call Center..., Research and Records..., Purchasing..., Credit/Debit Card..., Branch Admisistrative..., Vault Teller, Establishing New..., Accounts Payable, Traditional IRA, Roth IRA, Certificates of Deposit, Customer Satisfaction, Long-term Customer..., online account..., Social Media, Social Media Marketing, Project Management, Customer Retention, Leadership, Team Leadership, Team Management, Online Advertising, Employee Training, Branch Administration, Teller Operations, Opening New Accounts, Small Business Marketing, Sales, Banking, Retail Banking, FPS, Unsecured Loans, Car Loans, Vendor Management, Vendor Relationships, Vendor Contracts, Credit Unions, Credit Cards, Small Business Lending, Strategy, Credit, Payments, Consumer Lending, Financial Services, Commercial Banking, Loans, Deposits
Education
SE Regional CUNA Management School (SRCUS) 1999 — 2001
Graduate, Banking and Financial Support Services, Certificate of Graduation
Salt Lake Community College 1987 — 1989
Accounting and Finance
University of Utah 1983 — 1987
General, Business
Wize Solutions, Inc. July 2015 - Present
Walgreens November 2011 - July 2015
Mountain America Credit Union May 2008 - November 2011
Full time volunteer representative May 2006 - May 2008
5 Buck Pizza April 2001 - May 2006
Skills
Loss Prevention, Visual Merchandising, Store Management, Inventory Control, Retail Sales, Customer Service, Time Management, Customer Satisfaction, Merchandising, Inventory Management, Microsoft Office, Microsoft Excel, Cash Register, PowerPoint, Teamwork, Leadership, Hiring, Driving Results, Microsoft Word, Merchandise Planning, Training, Pharmacy, Sales Management
Education
Salt Lake Community College 2015 — 2016
Associate of Science (A.S.)
West Jordan High School 2002 — 2005
Mountain America Credit Union February 2014 - Present
1-800 CONTACTS July 2008 - February 2014
Janet A. George, Inc., P.S. January 2007 - August 2008
King County Prosecuting Attorney's Office December 2006 - May 2007
Mercer December 2004 - June 2005
Skills
Contract Negotiation, Leadership, Business Development, Online Marketing, Analysis, Employment Law, Commercial Litigation, Microsoft Excel, PowerPoint, Data Analysis, E-commerce, Microsoft Office, Strategic Planning, Microsoft Word, Litigation, Mergers, Legal Contract Review, Legal Research, Licensing, Legal Writing, Mergers & Acquisitions, Financial Analysis, Management
Education
Westminster College 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Seattle University School of Law 2004 — 2007
Juris Doctor, Law
University of Utah 2000 — 2004
Bachelor of Arts (B.A.), Political Science, B.A.; Film Studies, B.A.
Mountain America Credit Union May 2013 - Present
JJDSS December 2011 - May 2013
The Buckle November 2009 - December 2011
Skills
Sales, Marketing, Team Building, Public Speaking, Credit, Loans, Retail Sales, Store Management, Mortgage Lending, Direct Sales, Sales Management, Banking, Consumer Lending, Lines Of Credit, Small Business Lending, Business Planning, Loan Origination, New Business Development, Financial Analysis, Leadership Development, Social Networking, Finance, Credit Analysis, Mortgage Banking, Cash Management, Residential Mortgages
Education
The University of New Mexico
Bachelors of Science, Speech Communication and Rhetoric
The Bluapple Company August 2015 - Present
Crump Life Insurance Services April 2014 - August 2015
Mountain America Credit Union January 2012 - February 2014
Discover Financial Services August 2011 - September 2012
Skills
Banking, Finance, Financial Services, Underwriting, Credit, Microsoft Excel, Risk Management
Education
Salt Lake Community College
Mountain America Credit Union August 2012 - Present
Heidi May Photography January 2007 - Present
O'Currance Teleservices, Inc. September 2010 - May 2012
The Experience Training October 2009 - May 2010
America First Credit Union 1991 - 1993
Skills
Team Building, Coaching, Social Media, Customer Service, Sales, Training, Strategic Planning, Microsoft Office, Call Centers, Account Management, Microsoft Excel, New Business Development, Telecommunications, Microsoft Word, Sales Management, Social Networking, Salesforce.com, Process Improvement, Management, Leadership, Customer Satisfaction, Customer Retention, Loan Origination, Credit Unions, Home Equity Lines of..., Teller Operations, Event Photography, Photoshop
Education
Salt Lake Community College 2003 — 2005
A.S.
Mountain America Credit Union June 2011 - Present
Wells Fargo May 2006 - July 2010
Skills
Management, Loan Origination, Banking, Human Resources, Mortgage Lending, Loans, Credit, Consumer Lending, Credit Analysis, Commercial Lending, Credit Unions, Mortgage Banking, Retail Banking, Commercial Banking, Small Business Lending, Lines Of Credit, Underwriting, Residential Mortgages, Refinance, FHA, Cash Management, Cross Selling, Branch Management
Education
Southern Utah University 2004 — 2006
Marketing
Snow College 2002 — 2004
Associate of Science (AS)
Vivint January 2014 - Present
Self-employed January 2013 - Present
Churro sales January 2010 - Present
Mountain America Credit Union June 2014 - March 2015
Musicians Friend October 2013 - December 2013
Skills
Sales, Sales Management, Customer Service, Sales Process, Solution Selling, Cold Calling, Direct Sales, Sales Presentations, Inventory Management, Customer Satisfaction
Education
Salt Lake Community College 2010 — 2011
Columbus High 2006 — 2009
High School Diploma, Mathematics
Mountain America Credit Union October 2011 - Present
Wells Fargo May 2009 - October 2011
Skills
Banking, Credit, Loans, Finance, Microsoft Office, Team Building, Financial Services, Customer Service, Credit Unions, Refinance, Training, Microsoft Word, Sales, Budgets, Public Speaking, Lines Of Credit, Team Leadership, Leadership, Financial Analysis
Education
University of Phoenix
Center For Active-Aging August 2015 - Present
Intermountain Audiology of Utah April 2015 - Present
Nilsson Hearing Clinics April 2014 - Present
Sound Of Life Foundation March 2014 - Present
Clear Advantage Consulting June 2007 - Present
ENT House of Hearing September 2013 - February 2014
Nilsson Hearing Center August 2010 - November 2012
Ivins City November 2009 - January 2010
Mountain America Credit Union January 2008 - April 2008
3B Promotions, LLC June 2006 - July 2007
Skills
Strategy, Marketing, Business Strategy, Marketing Strategy, Start-ups, Online Marketing, Leadership, Strategic Planning, Lead Generation, Team Building, Competitive Analysis, Training, Negotiation, Financial Analysis, New Business Development, Small Business, Entrepreneurship, Marketing Management, Finance, Sales Operations, Business Analysis, Strategic Partnerships, Increased Profitability, Business Intelligence, Profitable Growth, Direct Marketing
Education
Southern Utah University 2008 — 2009
MBA, Strategic Management and Marketing
Southern Utah University 2004 — 2008
B.S., Finance
Dixie High 2000 — 2004
Diploma, Business and General Education
Mountain America Credit Union May 2014 - Present
Mountain America Credit Union May 2013 - May 2014
Utah Army National Guard March 2007 - March 2013
Skills
Troubleshooting, Strategic Planning, Team Building, Risk Management, Research, Public Speaking, PowerPoint, Mortgage Lending, Microsoft Word, Microsoft Office, Microsoft Excel, Loans, Leadership, Financial Analysis, Customer Service, Credit, Coaching, Sales, Management, Banking, Teamwork, Budgets, Training, Sales Management, Operations Management, Process Improvement, Event Planning, Finance, Time Management, Public Relations, Business Development, Portfolio Management, Marketing
Education
Western gov 2011 — 2014
Bachelor of Science (BS) Business Management, Business, Management, Marketing, and Related Support Services
Southern Utah University 2008 — 2011
Integrated Engineering
Financial Partners Credit Union October 2013 - Present
dotNext Solutions July 2011 - Present
Taos November 2012 - October 2013
Kaiser Federal Bank June 2010 - August 2011
Autoland March 2007 - June 2010
Telesis Community Credit Union May 2002 - June 2010
California Credit Union October 2001 - April 2002
EDS Group May 1991 - November 2001
Mountain America Credit Union 1984 - 1991
Skills
Strategic Planning, Budgeting, IT Management, Vendor Management, Security, Microsoft Office, Program Management, Business Intelligence, Business Analysis, Process Improvement, SQL Server, Team Leadership, Negotiation, Problem Solving, IT Strategy, Change Management, Telecommunications, Excel, Disaster Recovery, Risk Management, Software Development, Banking, HTML, Word, PowerPoint, Contract Negotiation, Executive Management, Integration, Outsourcing, Compliance, E-commerce, Planning, Windows, Application Development, Budgets, Project Planning, Microsoft Excel, Marketing, Sales Management, Business Development, Management, Project Management
Education
University of La Verne 2011 — 2015
Bachelor's Degree, Organizational Leadership, 3.89
Taylorsville high school 1982 — 1983
CUNA Mutual Group November 2014 - Present
LendKey October 2013 - November 2014
CUNA Mutual Group June 2012 - October 2013
CUNA Mutual Group January 2011 - June 2012
CUNA Mutual Group August 2005 - January 2011
Mountain America Credit Union September 2000 - October 2004
Skills
Property & Casualty..., Insurance, Underwriting, Credit, Coaching, Sales, Banking, Credit Unions, Customer Service, Training, Loans, Mortgage Lending, Customer Retention, Portfolio Management, Mergers & Acquisitions, Financial Services, Call Centers, Relationship Management, Risk Management, Finance, Life Insurance, Consumer Lending, Disability Insurance, Executive Management, Health Insurance
Education
University of Phoenix 2007 — 2009
Bachelor of Science, Communications
Green River Capital LLC August 2015 - Present
Nordstrom June 2015 - July 2015
KARI Feinstein Public Rltns January 2015 - January 2015
Mountain America Credit Union January 2013 - August 2014
Sears Holdings Corporation October 2008 - January 2013
Skills
Customer Service, Sales, Customer Satisfaction, Retail, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Credit, Banking, Team Building, Merchandising, Time Management, Public Speaking
Education
University of Utah 2011 — 2015
Bachelor's Degree, International Business/Trade/Commerce
Florence University of the Arts 2014 — 2014
Communication, General
Snow College 2010 — 2011
Music Performance, General
Mountain America Credit Union November 2014 - Present
Mountain America Credit Union January 2014 - October 2014
Mountain America Credit Union July 2008 - December 2013
Skills
Credit Unions, Banking, Loans, Credit, Consumer Lending, Retail Banking, Credit Analysis, Loan Origination, Customer Service, Team Building, Financial Analysis, Financial Services, Sales, Business Analysis, Process Improvement
Education
University of Nevada-Reno 2011 — 2013
Mountain America Credit Union May 2014 - Present
First Option Mortgage November 2013 - May 2014
iFreedom Direct Corporation July 2012 - September 2013
Mountain America Credit Union October 2006 - July 2012
Skills
Mortgage Lending, Refinance, FHA, Mortgage Banking, Loan Origination, VA loans, USDA, Residential Mortgages, Loans, FHA financing, Credit, Credit Analysis, Certified Mortgage..., Banking, Government Loans, VA Loans, FHA Financing
Education
Southern Utah University
Idaho Central Credit Union May 2014 - Present
Mountain America Credit Union February 2008 - May 2014
Brink’s January 2007 - September 2007
Skills
Finance, Loans, Mortgage Lending, Customer Service, Banking, Financial Analysis, Cash Management, Credit, Credit Analysis, Retail Banking
Education
Western Governors University 2009 — 2014
Business Managment, Business Administration, Management and Operations
Snow College 2003 — 2006
Generals, General Studies
Mountain America Credit Union November 2013 - Present
Mountain America Credit Union July 2012 - December 2013
Young Living Essential Oils September 2010 - July 2012
Tomax Corporation September 2006 - October 2010
Kohls June 2003 - September 2006
Target June 2002 - June 2003
Sizzler March 1994 - June 2002
LloydsTire & Auto Center May 2001 - July 2001
Skills
Business Analytics, Social Media, Project Management, Product Marketing, Retail Software, SEO, Leadership, Team Building, Management, Online Marketing, Analysis, Business Analysis, Business Development, Web Analytics, User Experience, Social Networking, Business Intelligence, Process Improvement, Web Design, Social Media Marketing, Retail, Marketing Strategy, Team Leadership, Customer Service, Strategic Planning, Business Strategy, CRM, HTML, Web Development, Software Documentation, Coaching, Quality Assurance, Data Analysis, Testing, Sales, Product Management, Entrepreneurship, Business Planning, E-commerce, SaaS, Salesforce.com, Visio, Team Management, Software Project..., Agile Methodologies, Requirements Analysis, SQL, Advertising, Lead Generation
Education
Southern Utah University 1998 — 2004
BA, Information Systems
Southern Utah University 1999 — 2002
BS, Computer Information Systems, Applications; Small Business
WebBank December 2010 - Present
Mountain America Credit Union August 2009 - December 2010
Goldman Sachs October 2008 - August 2009
Advanta Bank Corp. April 2005 - October 2008
Advanta Bank Corp. December 2002 - April 2005
Mountain America Credit Union December 2000 - December 2002
Skills
Vendor Management, Bank Secrecy Act, Microsoft Excel, Retail Banking, Compliance Management..., Compliance Testing, Compliance Regulations, Debt Cancellation..., Due Diligence, Risk Assessments, Process Improvement, Risk Assessment
Education
University of Phoenix 2002 — 2006
Bachelor of Science in Business, Accounting
ABA National Compliance School
Mission Viejo High School
Nails by Larkyn February 2007 - Present
Mountain America Credit Union November 2007 - December 2012
Mountain America Credit Union May 2002 - November 2007
Mountain America Credit Union March 2002 - July 2002
Skills
Acrylic, Banking, Coaching, Consumer Lending, Credit, Credit Analysis, Credit Unions, Customer Service, Loans, Manicures, Pedicures, Salons, Shellac, Training, Event Planning, Event Management, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Public Speaking, Accounting, Budgets, Financial Analysis, Research, Team Building
Education
Color My Nails School 2006 — 2007
Nail Technician
Salt Lake Community College 1997 — 2000
Trader Joe's July 2014 - Present
Original Acrylic Paintings November 2013 - Present
Autism Tree Project Foundation May 2014 - August 2014
San Diego County Credit Union November 2012 - November 2013
Mountain America Credit Union February 2011 - September 2012
Mountain America Credit Union January 2010 - February 2011
Mountain America Credit Union August 2008 - December 2009
Skills
Marketing, Sales, Banking, Credit Unions, Leadership, Outlook, Loans, Customer Service, Team Building, Credit Analysis, Microsoft Office, Account Management, Strategic Planning, Mortgage Lending, Credit, Budgets, Microsoft Excel, Lead Generation, Financial Analysis, Microsoft Word, Negotiation, Business Development, WordPress, Art, Art History, Social Media
Education
University of Utah 2005 — 2009
Bachelor of Science Degree, Speech Communication
Salt Lake Community College 2006 — 2007
Associate of Science
Utah Valley University 2009 — 2009
International Art History Study Abroad-Italy
Comcast 2014 - Present
PriceWise/FranSearch Recruiting 2013 - May 2014
Mountain America Credit Union 2009 - 2013
Skills
Organizational..., Leadership Development, Nonprofits, Fundraising, Strategic Planning, Public Speaking, Event Planning, Recruiting, Leadership, Event Management, Volunteer Management, Coaching, Management, Community Outreach, Public Relations, Training
Education
Weber State University
Salt Lake Community College
Zions Bancorporation July 2015 - Present
Oxford/Alianza Insurance services September 2011 - July 2015
Farmers Insurance February 2011 - October 2011
U.S. Bank September 2009 - November 2010
Mountain America Credit Union July 2004 - September 2009
Skills
Disability Insurance, Life Insurance, IRAs, Property & Casualty..., Underwriting, Fixed Annuities, Insurance, Strategic Financial..., Real Estate, Loans
Education
Salt Lake Community College 2007 — 2009
finance
Mountain America Credit Union June 2011 - Present
Northwestern Mutual Financial Network January 2006 - January 2011
Discount Tire Co November 2004 - April 2010
Skills
Management, Leadership, Banking, Customer Service, Employee Benefits, Finance, Financial Analysis, Insurance, Interviews, Investments, Life Insurance, Microsoft Office, Public Speaking, Recruiting, Retirement Planning, Risk Management, Sales, Sales Process, Strategy, Team Building, Time Management, Training
Education
Southern Utah University 2008 — 2010
B.S. Degree, Accounting
The American College 2008 — 2010
Certificate, Certified Financial Planner
Dixie State College 2004 — 2008
A.S. Degree, General Studies
Primary Residential Mortgage August 2013 - Present
Primary Residential Mortgage December 2012 - Present
iFreedom Direct Corporation April 2012 - November 2012
Mountain America Credit Union April 2009 - April 2012
Galileo Financial Group 2009 - 2010
Meridias Capital 2007 - 2007
Fidelity Investments 2006 - 2006
Skills
Financial Advisory, Mortgage Lending, Finance, Financial Services, Loans, Retirement, Credit, Mortgage Banking, Banking, Loan Origination, Residential Mortgages, Sales, Refinance, VA Loans, Customer Service, FHA, Credit Analysis
Education
University of Utah 2002 — 2006
Business, Finance
Southern Utah University 1999 — 2000
Mountain America Credit Union August 2014 - Present
O.C. Tanner December 2013 - August 2014
OC Tanner November 2007 - December 2013
O.C. Tanner November 1999 - January 2007
Education
Westminster College 2008 — 2011
Master of Business Administration (MBA)
Technical University Sofia 1985 — 1990
MS, Electronics and Automation
Mountain America Credit Union July 2010 - Present
Kilgore Paving April 2008 - July 2010
Skills
Microsoft Office, Financial Analysis, Accounting, Financial Accounting, Payroll, Accounts Payable, Customer Service, Training
Education
University of Phoenix
Bachelor's Degree, Accounting
Mountain America Credit Union June 2000 - July 2009
Skills
Performance Management, HRIS, Deferred Compensation, Human Resources, Employee Relations
Education
Westminster College 1997 — 1999
Snow College 1995 — 1997
Utah Jazz October 2010 - Present
Audio Enhancement January 2012 - June 2013
(Freelance) September 2002 - October 2010
Mountain America Credit Union March 2004 - May 2010
Merrell Remington & Associates May 1988 - September 2002
Weslo, Inc. (aka Pro-Form, Weider, Icon Fitness) November 1984 - May 1988
Merrell Advertising and Signtech June 1983 - August 1984
Skills
Program Management, Project Coordination, Photography, Commercial Photography, Illustration, Vector Illustration, Web Graphics, Videography, Video Editing, Direct Marketing, Copywriting, Editing, Proofreading, Advertising, Marketing, Brainstorming, Digital Signage, Motion Graphics, Brochures, Posters, Flyers, Logo Design, Sense of Humor, Positive Team Player, Marketing Strategy, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Adobe Creative Suite, QuarkXPress, Apple Final Cut Pro, Mac OS X, Adobe Acrobat, Microsoft Office, Enseo, Adfotain, Graphic Design, Illustrator, Photoshop, InDesign
Education
Salt Lake Community College 2011 — 2013
Web Programmer Certificate, Web/Multimedia Management and Webmaster
Utah State University 1984 — 1987
Visual Art and Communication
Sky View High School 1980 — 1983
Diploma
Fiserv January 2011 - Present
Deseret Industries May 2009 - December 2010
Mountain America Credit Union November 2007 - September 2008
CUSA Technologies March 2006 - November 2007
Independent Consulting 2002 - 2005
Ingenix 2000 - 2002
CloudWise.Com September 2000 - December 2000
Blue Squirrel 1997 - 1998
The Freelight Institute 1995 - 1998
Skills
CSS, Leadership, Customer Service, Microsoft Excel, Web Development, HTML, Microsoft Word, Project Management, Sales, JavaScript, Process Improvement, Business Intelligence, Management, Microsoft Office, Strategic Planning, Team Leadership
Education
Salt Lake Community College 2009 — 2010
Certificate, Media Design
Weber State University 2003 — 2005
Bachelor of Science, Visual Communication/Design; Technology Business Education Minor
Salt Lake Community College 1999 — 2002
Associate, General Studies Business Emphasis
Mountain America Credit Union May 1996 - Present
Mountain America Credit Union January 2002 - June 2007
Skills
Banking, Credit, Credit Analysis, Risk Management, Credit Unions, Loans
Education
University of Phoenix-Utah Campus 2013 — 2016
Salt Lake Community College
General
Honeywell Aerospace October 2012 - Present
Mountain America Credit Union October 2011 - August 2012
BCBG Max Azria March 2008 - December 2009
United States Air Force December 2001 - October 2006
Skills
Merchandising, Inventory Management, Inventory Control, Sourcing, Global Sourcing, Retail, Purchase Orders, Supply Chain, Microsoft Excel, Customer Service, Operations Management, Sales, Procurement, Management, SAP, Six Sigma, Outlook, Purchasing
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2003 — 2008
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Mountain America Credit Union June 2015 - Present
Lexington Law January 2011 - Present
Unisys November 2014 - May 2015
Lexington Law Firm January 2011 - September 2014
Dollar Financial Group July 2005 - January 2010
Discover Card September 1998 - July 2005
Skills
Leadership Development, Operations Management, Team Management, Change Management, Employee Training, Training Delivery, Instructor-led Training, Course Management..., Course Management, Course Creation, Course Material, Supervisory Skills, Supervisory Experience, Credit Cards, Credit, Coaching, Customer Service, Team Building, Call Centers, Team Leadership, Process Improvement, Management, Leadership
Education
University of Phoenix
Associate of Arts (AA)
Mountain America Credit Union January 2010 - Present
Beneficial Financial Group January 2006 - June 2009
Education
Ogden High School
University of Oregon
Certificate, Graphic Design/Electronic Publishing
University of Utah
BA, Journalism/Mass. Communications
University of Utah
Certificate, Business Management
Mountain America Credit Union August 2008 - April 2009
First Health December 1996 - October 2005
Skills
Management, Operating Systems, VPN, Loans, Servers
Education
University of Phoenix 1987 — 1989
BSBA, Business Administration
Mountain America Credit Union 1996 - 2006
Education
University of Phoenix-Utah Campus 2005 — 2006
Kearns High School 1994 — 1996
Mountain America Credit Union August 2010 - Present
Mountain America Credit Union May 2003 - August 2010
Advanced Funding Home Mortgage Loans January 2001 - May 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Banking, Finance, Loans, Financial Analysis, Mortgage Banking, Loan Origination, Mortgage Lending
Education
University of Utah 2005 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Salt Lake Community College 2000 — 2005
Associate of Science (A.S.), Business Administration and Management, General
Mountain America Credit Union May 2015 - Present
Mountain America Credit Union February 2013 - May 2015
Mountain America Credit Union September 2011 - February 2013
eBay January 2003 - December 2010
XO Communications March 2001 - December 2002
Skills
Salesforce.com, Customer Service, Call Center, Customer Satisfaction, Process Improvement, E-commerce, Call Centers, Account Management, Recruiting, Microsoft Excel, Outlook, Team Building, Team Leadership, Vendor Management, CRM, Leadership, Management, Microsoft Office, Sales, Training
Education
Salt Lake Community College
AAS, General Studies
Western Governors University
Apollo Education Group March 2013 - Present
University of Phoenix January 2010 - March 2013
Arizona Federal Credit Union January 2008 - January 2010
Mountain America Credit Union August 2006 - December 2007
Arizona Federal Credit Union May 2005 - June 2006
Skills
HTML, CSS, JavaScript, Web Development, Leadership, Project Management, Training, Higher Education, Business Analysis, Team Leadership, Adult Education, Customer Service, Process Improvement, Staff Development, Financial Analysis, Coaching, SharePoint, Microsoft Office, Risk Management, Strategic Planning, Analysis, Strategic Financial..., Public Speaking, Employee Training, Credit, Research
Education
University of Phoenix 2011 — 2013
MIS, Master of Information Systems, Information Technology
University of Phoenix 2010 — 2011
BS/PSY, Psychology
Mountain America Credit Union September 2010 - Present
Covenant Communications March 2005 - June 2009
KOMU NBC 8 March 1995 - April 2000
Skills
Newsletters, Marketing Communications, Writing, Video Production, Art, Public Speaking, HTML, Video Editing, Creative Concept..., Web Design, Copywriting, Editing, Photoshop, Social Media, Social Media Marketing, Media Relations
Education
University of Missouri-Columbia 1996 — 1998
Master's degree, Broadcast Journalism
BYU 1979 — 1983
BA, Communications
Dakota West Credit Union December 2013 - Present
Ford Motor Credit Company November 2008 - December 2013
Astute Commercial Financing, LLC March 2007 - November 2008
Mountain America Credit Union July 2004 - March 2007
Mountain America Credit Union November 2002 - July 2004
Mountain America Credit Union January 1998 - November 2002
Advanta Financial Corporation August 1996 - January 1998
American Express August 1995 - August 1996
Skills
Growing Revenue, Business Expansion, Auditing, Foreclosures, Mortgage Servicing, Growing Loan Portfolio, Collections, Repossessions, Bankruptcy, Member Business Lending, Commercial Mortgages, Portfolio Management, Underwriting, Mortgage Lending, Credit Cards, Loan Servicing, Commercial Lending, Loans, Credit, Financial Analysis, Credit Analysis, Banking, Management
Education
University of Utah 1994 — 1995
BS Degree, Finance
Salt Lake Community College 1991 — 1993
AAS Degree, Finance & Credit
Fidelity Investments March 2013 - Present
Mountain America Credit Union April 2007 - March 2012
Mountain America Credit Union July 2009 - January 2011
Skills
Credit Unions, Banking, Mortgage Lending, Commercial Lending, Teller Operations, Credit Analysis, Lines Of Credit, Loans, Credit, Small Business Lending
Education
Salt Lake Community College 2010 — 2012
Associate's degree, General Studies
Living Complete June 2013 - Present
doTERRA 2010 - 2014
Mountain America Credit Union October 2006 - March 2007
Skills
Customer Service, Emergency Preparedness, Public Speaking, Wellness, Nutrition, Teaching, Event Planning, Holistic Health, Coaching, Relaxation, Leadership Development, Social Media, Windows, PowerPoint, Microsoft Word
Education
Snow College 1997 — 1999
Mountain America Credit Union October 2005 - Present
Education
Salt Lake Community College
Mountain America Credit Union October 2011 - Present
Mountain America Credit Union September 2006 - October 2011
Mountain America Credit Union June 2004 - September 2006
Mountain America Credit Union September 2001 - June 2004
Skills
Customer Service, Microsoft Office, HTML + CSS, JavaScript, Banking, Visio, Social Media, Problem Solving, Photoshop, PHP, iMovie, C, Customer Satisfaction, MS Project, Project Implementation, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Tax Accounting, HTML, ASP.NET, Team Leadership, T-SQL
Education
University of Phoenix 2008 — 2010
MIS, Information Systems
Utah Valley University 2000 — 2004
BA, Business and Accounting
Mountain America Credit Union February 2012 - Present
Wells Fargo Bank May 2011 - February 2012
Skills
Loans, Credit, Mortgage Lending, Management
Education
Snow College 2006 — 2008
Business Administration and Management, General
Richfield High School
Diploma
Mountain America Credit Union July 2006 - Present
Zions Bank April 2001 - July 2006
Mountain States Networking January 1998 - March 2001
Skills
Cisco IP Telephony..., Cisco VoIP, Customer Service, Cisco Routers, Cisco Wireless, Cisco Nexus, Cisco Call Manager, Cisco Certified
Education
Salt Lake Community College 1995 — 1998
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
TeleNotes August 2006 - Present
Mountain America Credit Union September 1995 - November 2003
Education
University of Utah - David Eccles School of Business 1995 — 1997
Bachelor of Science (B.S.), Finance and Financial Management Services
Snow College 1993 — 1995
Associate of Science (A.S.)
Mountain America Credit Union July 2006 - Present
McDonald's Corporation January 2002 - August 2004
Skills
Product Management, Program Implementation, User Experience, Mobile Technology, Mobile Applications, Internet Banking, Mobile Devices, Customer Service, Business Development
Education
Salt Lake Community College 2007 — 2018
Computer Science
Glenwood Springs High School 1996 — 1999
Diploma, General Education
Mountain America Credit Union March 2013 - Present
Education
Salt Lake Community College
copper hills
Remod Pro Construction January 2011 - Present
Mountain America Credit Union October 2007 - September 2008
Great Clips, Inc. January 2005 - August 2007
Education
International Institute of Hair Design
Snow College
Davis Applied Technology College Nursing Secretary/ Testing ProctorDavis Applied Technology CollegeJune 2014 - Present
Davis Applied Technology College December 2013 - June 2014
Mountain America Credit Union April 2012 - December 2013
American Airlines November 2011 - April 2012
Citi April 2010 - April 2012
JetBlue Airways April 2007 - August 2007
Davis County School District April 2005 - August 2007
American Express December 2005 - April 2007
Delta Air Lines December 2000 - December 2005
Skills
Leadership Development, Higher Education, Staff Development, Resume Writing, Community Outreach, Organizational..., Leadership, Research, Curriculum Development, Curriculum Design, Adult Education, Instructional Design, Program Management, Program Development, Career Counseling, Grant Writing
Education
St Charles Community College 1988 — 1990
English Language and Literature, General
Arnold Co. Treasury Management Processing Specialist IVZions BancorporationJune 2010 - June 2013
Hale Centre Theatre June 2000 - April 2013
Mountain America Credit Union September 2009 - June 2010
Skills
Customer Service, Research, Microsoft Office, Microsoft Word, Social Media, PowerPoint, Outlook, Data Entry, Telephone Skills, Microsoft Excel, Banking, Leadership, Administrative...
Education
Salt Lake Community College 2002 — 2006
Associate of Science (AS), Physical Sciences