PennyMac Loan Services, LLC
Industry: Mortgage loan company
DescriptionPennyMac Loan Services, LLC, is an American residential mortgage company headquartered in Westlake Village, California and is the principal mortgage banking subsidiary of PennyMac Financial Services, Inc. PennyMac originated $22.0 billion in mortgage loans in 2012. Customer service: 1 (866) 549-3583 Headquarters: Westlake Village, CA Number of employees: 2,918 (2017) Traded as: NYSE: PFSI; Russell 2000 Component Founded: 2008 Parent organization: Private National Mortgage Acceptance Company, LLC
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PennyMac Loan Services, LLC Employees
PennyMac Loan Services, LLC September 2014 - Present
PennyMac March 2013 - September 2014
Bank of America October 2011 - February 2013
Bank of America May 2010 - October 2011
Bank of America January 2009 - May 2010
Skills
Loan Servicing, FHA, Mortgage Servicing, Mortgage Banking, Portfolio Management, Loss Mitigation
Education
University of California, Riverside
Business Administration
PennyMac Loan Services, LLC September 2014 - May 2015
Shani Innaara LLC. January 2009 - October 2014
Woodforest National Bank June 2014 - September 2014
World Partnership Walk April 2009 - April 2011
Ted's Montana Grill August 2008 - August 2009
Skills
Employee Relations, Employee Training, Human Resource..., Business Process..., Customer Service, Customer..., Inventory Management, Bookkeeping, Microsoft Office, Microsoft Word, Team Building, Management, Retail, Customer Retention, Sales
Education
University of Alabama at Birmingham 2015 — 2017
Bachelor’s Degree, Accounting and Business/Management
University of Alabama at Birmingham 2010 — 2014
Bachelor of Business Administration (BBA), Human Resources Management and Services
PennyMac Loan Services, LLC August 2015 - Present
Farmers Insurance June 2015 - Present
Stage 1 Financial June 2014 - May 2015
PennyMac March 2013 - June 2014
PennyMac December 2011 - March 2013
Bank of America December 2010 - December 2011
Bank of America April 2009 - December 2010
Countrywide January 2008 - April 2009
Countrywide July 2007 - December 2007
Skills
Analysis, Credit, Analytics, Capital Markets, Financial Risk, Mortgage Banking, Finance, Mortgage Lending, Portfolio Management, Secondary Mortgage..., SQL, Residential Mortgages, Microsoft Excel, PowerPoint, Mortgage, Access, Excel, Visual Basic, Risk, SharePoint, MySQL, Visual Studio, Transaction Management, Due Diligence, Structured Finance, Credit Risk, Contract Negotiation, Financial Modeling, Risk Management, Financial Analysis, Leadership
Education
University of Notre Dame 2004 — 2007
B.A., Political Science
PennyMac Loan Services, LLC May 2015 - Present
Capital One September 2012 - May 2015
Bank of America August 2002 - August 2012
Arthur Andersen Business Consulting 2001 - 2001
Skills
Financial Risk, Change Management, Business Strategy, Regulatory Compliance, Risk Mitigation &..., Analytics, Critical Problem Solving, Process Improvement, Process Reengineering, Performance Optimization, Project Management, Executive-level..., Leadership, Risk Management, Management, Credit, Analysis, Credit Risk, Business Process..., Integration, Auditing, Portfolio Management, Training, Banking, Finance, Financial Services, Loans, Mortgage Lending
Education
Southern Methodist University - Cox School of Business 1998 — 2002
Bachelor of Business Administration (B.B.A.), Management Information Systems
PennyMac Loan Services, LLC March 2015 - Present
Skills
Mortgage Lending, Loans, Construction Loans, First Time Home Buyers, Investments, Finance, Mortgage Banking, FHA, FHA financing, VA loans, Refinance, USDA, Loan Origination, Residential Mortgages, Reverse Mortgages, Home Equity Lines of..., Credit, Underwriting, Banking, Credit Analysis, Certified Mortgage..., Government Loans, Investment Properties, Small Business Lending
Education
St. Mary's College of Maryland 1988 — 1993
BA
Walter Johnson High School 1987 — 1988
PennyMac Loan Services, LLC March 2015 - Present
Bank of America 2005 - 2013
Skills
Loan Origination, Loans, Mortgage Lending, Underwriting, Loan Servicing, Banking
Education
North Lake College
Mortgage Banking, Mortgage
Tarrant County College
KPMG US July 2015 - Present
USC Marshall School of Business, Center for Investment Studies September 2014 - May 2015
PennyMac Loan Services, LLC June 2014 - August 2014
Beijing Pan-China Assets Appraisal CO. LTD June 2013 - August 2013
Skills
PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Market Research, Research, Leadership, Event Planning, Social Media, Matlab, Analysis
Education
University of Southern California 2012 — 2015
Bachelor’s Degree, Arts and Sciences, Mathematics&Economics; Minor in Business Finance, 3.51
University of California, San Diego 2011 — 2012
Bachelor of Science (BS), Applied Mathematics, 3.81
PennyMac Loan Services, LLC September 2014 - Present
General Motors January 2013 - September 2014
General Motors June 2006 - 2013
Sistar Mortgage January 2006 - October 2006
Carteret Mortgage February 2004 - January 2006
Prime Time Marketing September 2003 - December 2005
Skills
Management, Leadership, Sales, Marketing, New Business Development, Coaching, Customer Service, Sales Operations, B2B, Leadership Development, Human Resources, Business Intelligence, Time Management, Team Building, Strategic Planning, Negotiation, Marketing Strategy, Sales Management, Microsoft Office, Credit, Training, Team Leadership, Account Management, Direct Sales, Sales Process
Education
Northwood University 2008 — 2009
B.B.A, Business Management
Oakland Community College 2004 — 2007
Associate of Arts Degree, Business Administration
Davison High School 1998 — 2002
Diploma
PennyMac Loan Services, LLC July 2014 - Present
Citi November 2012 - July 2014
Bank of America May 2012 - November 2012
ING Direct August 2007 - June 2012
American Capital Broker Network 2007 - 2007
Countrywide Home Loans (now Bank of America) 2003 - 2006
Education
UCLA 1997 — 2001
HealthPlan Services September 2014 - Present
GTE Financial March 2013 - September 2014
PennyMac Loan Services, LLC March 2012 - March 2013
Skills
Active Directory, Windows Server, Windows 7, XP, Laptops, Group Policy, Microsoft Office, Troubleshooting, Network Administration, DNS, Computer Hardware, Servers, Routers, Data Center, TCP/IP, System Administration, Switches, Security, LAN-WAN, Management, DHCP
Education
Wiregrass Georgia Technical College 1998 — 2000
Computer Information Systems Diploma, Networking, Web Design, and Computer Programming, 3.5
Valdosta State University 1996 — 1998
Associate's Degree, General Studies
South University 2013 — 2014
Bachelor's Degree, Business Administration, Management and Operations, 4.0
University of South Florida 2013 — 2013
Certificate, Leadership and Business Management, General
PennyMac Loan Services, LLC May 2015 - Present
Gateway Mortgage Group October 2014 - May 2015
Ditech Mortgage Corp May 2014 - October 2014
Homeward Funding July 2013 - May 2014
Wells Fargo Home Mortgage June 2012 - June 2013
Bank of America October 2007 - July 2012
Nationstar Mortgage November 2005 - October 2007
Skills
Mortgage Underwriting, Mortgage Lending, Mortgage Banking, Loans, Credit Analysis, Credit, FHA, Residential Mortgages, Loan Origination, Refinance, Consumer Lending, Underwriting, Real Estate Financing, FHA financing, Government Loans, First Time Home Buyers, Construction Loans, Investment Properties, Non-Conforming, Mortgage Servicing, Commercial Mortgages, Loan Servicing, USDA, Loss Mitigation, Home Equity Loans, Certified Mortgage..., Home Equity Lines of..., Reverse Mortgages, Real Estate Economics, Banking, Credit Risk, Foreclosures, Real Estate, Investments, Finance, Financial Services, Portfolio Management, Lines Of Credit, REO, Commercial Lending, Title Insurance, FHA Financing, Mortgage Industry
Education
Texas A&M University School of Law 2009 — 2013
Doctor of Law (J.D.), Law
Texas A&M University 2003 — 2005
Bachelor of Arts (B.A.), English Language and Literature, General
University of Oklahoma 2001 — 2003
Pegasus Investments June 2015 - Present
JRK Property Holdings November 2014 - June 2015
PennyMac Financial Services, Inc June 2013 - September 2014
PennyMac Capital Management, LLC September 2011 - May 2013
PennyMac Loan Services, LLC September 2009 - July 2011
One Capital Management May 2006 - September 2008
Skills
Financial Analysis, Mortgage Lending, Financial Modeling, Capital Markets, Loans, Underwriting, Credit, Real Estate Economics, Mortgage Banking, Real Estate, Investor Relations, Mortgage Servicing, Strategy, Investment Properties, Investments, Due Diligence, Foreclosures, REO, Finance, Valuation, Credit Analysis, Portfolio Management, Business Development, Executive Management, Banking, Corporate Finance, Management
Education
University of Southern California 2006 — 2009
BS, Entrepreneurship/Entrepreneurial Studies
University of Southern California - Marshall School of Business 2006 — 2009
B.S., Finance
PennyMac Loan Services, LLC August 2014 - Present
Bank of America January 2014 - August 2014
Bank of America 2005 - 2013
Skills
Access, SQL, Analysis, Visual Basic, SAP, SSIS, Time Management, Banking, Retail Banking, Business Analysis, Risk Management
Education
National Technical University of Ukraine 'Kyiv Polytechnic Institute' 1990 — 1996
Computer Science
PennyMac Loan Services, LLC April 2014 - Present
American Legion Post 280 January 2013 - Present
Lender Processing Services, Inc. (LPS) April 2007 - August 2012
Lender Processing Services, Inc. (LPS) October 2006 - April 2007
Lender Processing Services, Inc. (LPS) July 2004 - October 2006
Dynamic Office Solutions January 2004 - July 2004
Burlington Coat Factory March 2002 - March 2004
Skills
Team Building, Microsoft Office, Typing, Data Entry, Problem Solving, Communication, Written Communication, Staff Supervision, Annual Reviews, Leadership, Customer Service, Quality Assurance, Call Centers, Management, Time Management, Customer Satisfaction, Sales, Mortgage Servicing, Access, Process Improvement
Education
Pasadena City College
Business Administration and Management, General
Temple City High School 1998 — 2002
General Education Diploma
PennyMac Loan Services, LLC March 2015 - Present
PennyMac February 2012 - March 2015
Countrywide Wholesale Lending August 2007 - August 2008
Countrywide Warehouse Lending November 2004 - July 2007
Skills
Human Resources, Mortgage Lending, Analysis, Software Documentation, Loans, Financial Risk, Banking, Negotiation, Credit Risk, Risk Management, Leadership, Mortgage Banking, Training, Mortgage Underwriting, Real Estate, Referrals, REO, Team Building, Finance, First Time Home Buyers, Portfolio Management, Credit Analysis, Customer Retention, Auditing, Financial Services, Business Development, Foreclosures, Relationship Management, Customer Satisfaction, Customer Service, Sales, Coaching, Loan Origination, Investment Properties, New Business Development, Residential Mortgages, Process Improvement, Refinance, Selling, Management, Financial Analysis
Education
Ottawa University 2002 — 2005
Bachelor of Business Administration (B.B.A.), Business
Los Angeles Valley College 1999 — 2001
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
PennyMac Loan Services, LLC August 2011 - Present
Nordstrom May 2010 - August 2010
National MS Society May 2000 - August 2008
Skills
Lead Management, Technology Marketing, Marketing Analytics, Lead Generation, Social Media Marketing, Sales, Marketing, Microsoft Excel, Sales Operations, Integration, Photoshop, Campaign Management, Analytics, Direct Mail Campaigns, Customer Service, Access, Public Speaking, Microsoft SQL Server, Data Analysis, SPSS, Lead Optimisation, Team Leadership, Operations Management, Sales Process, Database Design, Database Marketing, Data Warehouse..., Marketing Strategy, Affiliate Marketing, Affiliate Management, Affiliate Relations, System Administration, System Architecture, Event Planning
Education
University of Arizona 2007 — 2011
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
PennyMac Loan Services, LLC July 2014 - Present
TexasLending.com NMLS # 137773 March 2014 - July 2014
Mortgage Banking 2012 - 2014
TexasLending.com February 2010 - December 2012
PrimeLending April 2007 - August 2009
Nationstar Mortgage 2006 - 2007
The Home Depot 2002 - 2006
National Food Handlers School 2000 - 2003
Visions Consulting 1992 - 2003
Chateaux Whazo 2000 - 2002
Skills
Residential Mortgages, Refinance, Investment Properties, FHA, Credit, Mortgage Banking, USDA, VA loans, First Time Home Buyers, Loan Origination, FHA financing, Home Equity Loans, Real Estate, Training, Sales, Mortgage Underwriting, Mortgage, Business Development, Real Estate Financing, Underwriting, Management, Marketing, Coaching, Foreclosures, HUD, Real Estate Transactions, Investors, Risk Management, Rates, Government Loans, 203K, Budgets, Negotiation, Analysis, Customer Service, FNMA, Strategic Planning, Conventional, Team Building, Consulting, Microsoft SQL Server, Executive Level..., Staffing, Mortgage Servicing, Motgage Compliance, Privacy Compliance, Mortgage Fraud, Corporate Compliance, Mortgage Lending
Education
University of Phoenix 2002 — 2004
M.B.A.
University of Nevada-Las Vegas 1985 — 1989
Bachelor of Science
San Dieguito High School
PennyMac Loan Services LLC June 2012 - Present
Skills
Mortgage Lending, Customer Service, FHA, Loan Origination, Relationship Management, Sales Finance, Loans, Credit, Banking, Refinance, Underwriting, Sales, Real Estate, Mortgage Banking, Foreclosures
Education
San Diego State University-California State University 1994 — 1996
B.A.
San Diego Mesa College 1994 — 1996
Associates Degree
Combined Properties, Incorporated February 2013 - Present
KW Commercial February 2013 - Present
CANON BUSINESS PROPERTIES, INC. August 2012 - February 2013
PennyMac Loan Services, LLC August 2011 - August 2012
Skills
Financial Analysis, Financial Modeling, Asset Management, Analysis, Investments, Data Analysis, Portfolio Management, Outlook, Microsoft Excel, Investment Properties, Leases, CRM, Management, Microsoft Word, PowerPoint, Insurance, Teamwork, Commercial Real Estate, Cash Flow, REO, Real Estate
Education
University of Washington 2005 — 2010
Bachelor of Business Administration (B.B.A.), Finance and Entrepreneurship, 3.4
Punahou School
CCIM 2011 — 2011
Financial Analysis for Commercial Investment Real Estate
UCLA Extension
Real Estate
PennyMac Loan Services, LLC January 2014 - October 2014
Skills
Investment Properties, Short Sales, Real Estate, First Time Home Buyers, REO, Foreclosures, Buyer Representation, Relocation, Listings, FHA, Real Estate Financing, Income Properties, Mortgage Lending, Leases, Refinance, Residential Mortgages, Mortgage Banking, Investments, Negotiation, Sales, Online Marketing, Customer Service, Real Estate Transactions, Small Business, Selling, Entrepreneurship, Investors, Marketing Strategy, Finance, New Business Development, Marketing, Social Media Marketing
Education
Moorpark College
Accounting and Business/Management
PennyMac Loan Services, LLC December 2014 - Present
Go Direct February 2010 - November 2013
Hook’d On Fish September 2007 - November 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Business/Managerial Economics
Holy Martyrs FHS 2005 — 2009
High School Diploma
Los Angeles Valley College
PennyMac Loan Services, LLC March 2015 - Present
Wells Fargo April 2014 - February 2015
Bank of America January 2009 - February 2014
Bank of America January 2011 - March 2013
Colonial Bank August 2008 - February 2009
Bank of America January 2005 - August 2008
Skills
Microsoft Office, Organization, Time Management, Oral & Written..., Sales, Research, Adobe, FHA financing, Residential Mortgages, Computer Proficiency, Finance, Portfolio Management, Credit, Mortgage Lending, Loans, Banking, Customer Service
Education
Southern Methodist University 2000 — 2004
Bachelor of Business Administration (BBA), Finance, General
PennyMac Loan Services, LLC May 2015 - Present
The InSource Group August 2014 - May 2015
Bank of America December 2005 - July 2014
Virtuoso June 2003 - October 2005
Thomson Reuters August 1999 - December 2002
Agricultural Bank of China July 1988 - May 1991
Skills
Business Systems..., Mortgage Systems, Systems Analysis, UAT coordination, Microsoft SQL Server, Software Development..., Project Management, Business Intelligence..., Financial Analysis, Financial Reporting, Microsoft Office, MS Project, Chinese, Business Intelligence, User Acceptance Testing, Databases, Testing, Quality Assurance, Microsoft Project, SDLC
Education
University of Central Oklahoma 1991 — 1993
Master of Business Administration (MBA), Accounting and Finance
Nanjing University 1984 — 1988
Bachelor's degree, Accounting and Finance
Sunrun August 2014 - Present
U.S. Bank January 2014 - August 2014
PennyMac Loan Services, LLC April 2013 - October 2013
Bank of America August 2007 - April 2013
Digital Insight May 2001 - November 2006
Skills
Credit, Loans, Mortgage Lending, Mortgage Banking, Loan Origination, Banking, FHA financing, VA loans, Refinance, FHA, USDA, Residential Mortgages, Reverse Mortgages, Government Loans, Mortgage Underwriting, Construction Loans, First Time Home Buyers, Consumer Lending, Risk Management, Cross Selling, Commercial Lending, Investment Properties, Sales, Customer Service, Management, Real Estate Transactions, Credit Analysis, FHA Financing
Education
University of Idaho 1994 — 1998
Bachelor of Science (BS), Natural Resource Recreation and Tourism
Casa Roble High School 1990 — 1994
General Studies, General Studies, 3.80
PennyMac Loan Services, LLC August 2014 - Present
Saxon Mortgage Services July 2010 - December 2013
Saxon Mortgage Services May 2007 - July 2010
CitiFinancial2004 to 2005 2004 - 2005
AmeriCredit Financial Services 2002 - 2004
Skills
Customer Service, Management, Microsoft Office, Default, Bankruptcy, Loss Mitigation, Legal, Team Leadership, Leadership, Cross-functional Team..., Lead Management, Team Building, Team-oriented, Credit, Loan Servicing, Mortgage Servicing, Mortgage Lending, Loan Modifications, Foreclosures, Mortgage Banking
Education
Texas Wesleyan University 2011 — 2014
Business
PennyMac Loan Services, LLC August 2013 - Present
Just N Time IT Solutions 2010 - Present
PennyMac Loan Services, LLC February 2012 - August 2013
eGuard Technology Services 2008 - 2010
Skills
Competitive Analysis, Marketing Strategy, PowerPoint, Social Media Marketing, Account Management, Leadership, New Business Development, Strategic Planning, Sales, Business Development, Entrepreneurship, Business Strategy, Marketing, Strategic Partnerships, Online Marketing, Cloud Computing, Management, Project Management, Security, Forecasting, Finance, Analysis
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2011 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
PennyMac July 2014 - Present
PennyMac Loan Services, LLC July 2014 - Present
Bank of America April 2011 - July 2014
Skills
Financial Analysis, Portfolio Management, Finance, Risk Management, Investments, Financial Modeling, Microsoft Excel, Microsoft Office, Customer Service, Valuation, Due Diligence, Real Estate, Management, Strategic Planning, Securities, Microsoft Word, Leadership, Business Analysis, Financial Reporting, Strategic Financial...
Education
Pepperdine University 2011 — 2013
Master of Business Administration (M.B.A.), Finance
University of Southern California 2000 — 2004
Bachelor's degree, Business Administration and Political Science
PennyMac Loan Services, LLC June 2015 - Present
PennyMac Loan Services, LLC September 2014 - Present
Bank of America December 2011 - June 2014
Bank of America February 2007 - December 2011
Bank of America June 2003 - February 2007
Skills
Loan Servicing, Mortgage Servicing, REO, Escrow, Notary Public, Portfolio Management, Vendor Management, Financial Risk, Analysis, Management, Selling, Sales, Property Management, Home Equity Lines of..., Negotiation, Real Estate, Loan Origination, Investment Properties, Mortgage Banking, FHA, Real Estate Transactions, Mortgage Lending
Education
University of Phoenix 2014 — 2015
Master of Business Administration (MBA), MBA
University of Phoenix 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix-Southern California Campus 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
PennyMac Loan Services, LLC July 2014 - Present
Kuapay, Inc May 2013 - October 2013
Paradise Computers January 2010 - May 2013
Skills
Ruby on Rails, Ruby, Test Driven Development, RSpec, HTML 5, CSS, Amazon EC2, APIs, jQuery, Git, Web Development, Web Applications, Heroku, Cucumber, HTML, HTML5, AJAX, Linux, Agile, PostgreSQL, Wordpress, TDD, HAML, REST, JSON, User Interface Design, SASS, Web Design, MongoDB, Ubuntu, MVC, Object Oriented Design, CoffeeScript, BDD, Microsoft SQL Server, T-SQL Stored Procedures, Microsoft Excel, Visual Studio, Visual Basic, Pentaho, SSRS
Education
UCSB
Personal Financial Planning
PennyMac Loan Services, LLC June 2015 - Present
Kinecta Federal Credit Union May 2014 - June 2015
JPMorgan Chase 2012 - 2014
ING DIRECT 2011 - 2012
ING DIRECT 2010 - 2011
ING DIRECT 2007 - 2010
ING DIRECT 2006 - 2007
Ameriquest Mortgage 2003 - 2006
Countrywide 2002 - 2003
Skills
Mortgage Lending, Banking, Loans, Credit, Management, Leadership, Six Sigma, Mortgage Banking, Loan Origination, Falconry, Sellers, Underwriting, Mortgage Underwriting, Customer Service, Change Management, Credit Risk, Call Centers, Risk Management, Nail Care, Residential Mortgages, Showers, Drinking Water, Credit Analysis, Javelin, Certified Six Sigma..., Licensed Real Estate...
Education
UCLA Anderson School of Management 2014 — 2016
Master of Business Administration (MBA)
University of California, Santa Barbara
Bachelor of Arts
Mortgage Network, Inc. March 2015 - Present
PennyMac Loan Services, LLC August 2014 - February 2015
World Wide Medical, Inc June 2011 - September 2012
Residential Finance Corporation January 2008 - May 2011
CFIC Home Mortgage October 2005 - November 2007
Skills
Refinance, Loan Origination, Mortgage Lending, Loans, USDA, VA loans, Mortgage Banking, Residential Mortgages, Credit, Reverse Mortgages, FHA financing, First Time Home Buyers, Investment Properties, Cold Calling, Certified Mortgage..., FHA, FHA Financing, Mortgage Marketing, VA Loans
Education
Northern Illinois University 2003 — 2005
Bachelor's of Science Degree with Sales Emphasis, Marketing/Sales Emphasis
PennyMac Loan Services, LLC May 2015 - Present
SunTrust Bank July 2014 - April 2015
Ocwen Financial Corporation September 2013 - June 2014
Bank of America April 2012 - August 2013
Bank of America July 2010 - March 2012
Bank of America October 2008 - July 2010
United States Navy 2002 - 2010
Bank of America April 2007 - September 2008
Bank of America January 2004 - March 2007
Skills
Loans, Project Management, Microsoft Office, Process Improvement, Process Design, Default Servicing, Short Sales, Deed in Lieu, Correspondent Banking, Closing Services, Loan Origination, Troubled Debt..., Sales, SharePoint, Workout, Risk Management, Risk Assessment, Default, Credit Risk, Portfolio Management, Financial Services, Analytics, Finance, Analysis, Leadership, Credit Analysis, Mortgage Lending, Credit, Mergers & Acquisitions, Loan Servicing, Mortgage Banking, Management, Financial Risk, Forecasting, Executive Management, Operational Risk, Cross-functional Team..., Mortgage Servicing, Loss Mitigation
Education
Pepperdine University, The George L. Graziadio School of Business and Management
Masters in Business Administration, Finance
University of California, Santa Barbara
BA, Communication
PennyMac Loan Services, LLC June 2014 - Present
Business Builders of North Florida November 2010 - Present
Academy Mortgage Corporation September 2013 - June 2014
PlainsCapital Bank, Prime Lending Mortgage November 2011 - September 2013
Previous Employer February 2010 - November 2011
Wachovia 2008 - 2009
Option One Mortgage 2004 - 2008
Citibank 1999 - 2004
Mercury Finance/MFN Financial 1994 - 1999
Skills
First Time Home Buyers, Sales Management, Video Email Production, Loans, Mortgage Lending, FHA, Customer Relations, Banking, Mortgage Banking, Customer Service, Underwriting, Real Estate, Coaching, Sales, Refinance, Management, Sellers, Leadership, Credit, Finance, Residential Mortgages, Loan Origination, Business Planning, Relationship Management, USDA, Credit Analysis, FHA financing, VA loans, Commercial Lending, Construction Loans, Referrals, Investments, Financial Services, Real Estate Financing, Investment Properties, Portfolio Management, FHA Financing, Business Development, Short Sales, Residential Homes, Investors, Negotiation
Education
University of Phoenix 2003 — 2005
M.B.A., Business Administration
Syracuse University - Martin J. Whitman School of Management 1987 — 1991
B.S., Marketing
PennyMac Loan Services, LLC March 2014 - Present
Bank of America 2002 - March 2014
SemanticSpace Technologies 2000 - 2002
Metamor Global Solutions (PSI Net) 1997 - 2000
ITW Signode India Ltd 1996 - 1997
Skills
SDLC, Data Warehousing, Business Analysis, Team Management, Six Sigma, .NET, SQL, Software Development, Requirements Analysis, Problem Solving, Requirements Gathering, Application Development, Analysis, Visio, MS Project, People Management, SQL Server, Business Process, Team Building, Microsoft SQL Server, Systems Analysis, Project Management, Agile Methodologies, IT Management, IT Strategy, Integration, Business Intelligence, Enterprise Architecture, Project Portfolio..., PMO, SOA, Vendor Management, Solution Architecture, ITIL, SharePoint, Management
Education
CLU - School of Management 2009 — 2011
Master of Science (M.S.), Information Systems Technology
National Institute of Technology, Trichy 1992 — 1996
Bachelor of Engineering (B.E.), Mechanical Engineering
PennyMac Loan Services, LLC July 2015 - Present
Pathways Management Group May 2011 - Present
Conservation Services Group October 2013 - June 2015
Heirloom Roses, Inc. May 2013 - April 2015
Conservation Services Group May 2012 - October 2013
Waggener Edstrom September 2011 - April 2012
Waggener Edstrom December 2010 - August 2011
Style West February 2010 - August 2010
Santa Barbara City College January 2009 - August 2010
UC Santa Barbara June 2007 - January 2009
Skills
Strategic Communications, Public Relations, Social Media, Marketing Strategy, Project Management, Copywriting, Data Analysis, Marketing Communications, Online Advertising, Manage Client..., Product Marketing, Copy Editing, Energy Efficiency, Mobile Advertising, Outdoor Advertising, Budget Monitoring, Consumer Products, Consumer Behaviour, Consumer Insight, Brand Awareness
Education
UC Santa Barbara 2005 — 2009
M.A., Communication
UC Davis 2001 — 2005
B.A., Communication
PennyMac Loan Services, LLC October 2014 - Present
PMZ Real Estate May 2012 - Present
ZipRealty June 2014 - August 2014
Paramount Equity January 2013 - August 2013
Century 21 M&M and Associates May 2011 - May 2012
First Priority Financial Inc. May 2006 - March 2011
First Federal Mortgage Bankers Inc. May 2000 - May 2006
Skills
Investment Properties, Investors, First Time Home Buyers, Loans, Mortgage Lending, Referrals, FHA, Real Estate, Short Sales, FHA financing, REO, Foreclosures, Refinance, Sellers, Condos, Loan Origination, Real Estate Financing, Buyer Representation, Real Estate Transactions, Single Family Homes, Real Estate Economics, Listings, Residential Homes, Mortgage Banking, Relocation, VA loans, HUD, Property, SFR, New Home Sales, 1031 Exchanges, Residential Mortgages, Buyers, Real Property, Move Up Buyers, New Homes, Income Properties, Selling, Resellers, Listing Homes, Underwriting, Mortgage Underwriting, Government Loans, Certified Mortgage..., Agents, Negotiation, Property Management, Investments
Education
San Joaquin Delta College
In progress, Accounting
PennyMac Loan Services, LLC June 2015 - Present
www.bidtrix.com January 2012 - Present
Newbold Advisors August 2012 - June 2015
Deval LLC June 2012 - August 2012
MetLife home loans 2007 - September 2011
First Horizon Home Loans February 2007 - October 2008
Skills
Mortgage Lending, Loan Servicing, Residential Mortgages, Mortgage Banking, Banking, Loans, FHA, Reverse Mortgages, Legal Documents, Mortgage Servicing, Loan Origination, Risk Management, Credit, Foreclosures, Loss Mitigation, Chapter 13 Bankruptcy, Chapter 7 & 13, Cash Management
Education
Southern New Hampshire University
In progress, Information Technology
Devry University 2004 — 2009
in process, business computer information systems
North Mesquite
PennyMac Loan Services, LLC August 2014 - Present
Skills
.NET, SDLC, Web Services, Software Development, Microsoft SQL Server, WCF, Requirements Analysis, Crystal Reports, C#, SQL, SSIS, ASP.NET, AJAX, Solution Architecture, SOA, Visio, Web Applications, Visual C# , AJAX, Web Services, SOAP,..., Classic ASP, ASP.NET,..., Active PDF toolkit,..., T-SQL, Stored..., Siteminder WebAgent,..., Silverlight, WCF RIA Services, Win Forms, Web Forms, SOA, Design Patterns, XML, IIS, ASP, Visual Studio, Web Development, TFS, HTML, Visual Basic, JavaScript, ADO.NET, Software Documentation, VB.NET, SOAP, Stored Procedures, CSS, Object Oriented Design, OOP, LINQ, VBScript, jQuery, SPA web-apps, ASP.NET MVC 5, AngularJS
Education
Sathyabama Institute of Science and Technology 1996 — 1999
Master of Computer Apllications, Computers
PennyMac Loan Services, LLC November 2013 - Present
Professional Mortgage Alternatives February 2012 - June 2013
Bayview Loan Servicing November 2011 - February 2012
Residential Credit Solutions February 2010 - November 2011
American Home Mortgage Svc January 2009 - February 2010
Aqua Power April 2008 - January 2009
Nuvell Financial Services January 2006 - April 2008
Skills
NMLS license, Negotiation, Short Sales, Mortgage Lending, Loans, Credit, Loss Mitigation, Foreclosures, Credit Analysis, Banking, Portfolio Management, Call Center, Financial Analysis, Risk Management, Loan Servicing, Automated Underwriting..., Fannie Mae (FNMA) and..., experienced with..., Proficient in standard..., Familiar with standard...
Education
Tarrant County College 2003 — 2005
Fossil Ridge 1999 — 2003
Diploma
PennyMac Loan Services, LLC November 2014 - 2015
Bank of America May 2000 - May 2014
Financial Security Services Inc. August 1998 - May 2000
Oncor Communications, Inc. June 1993 - August 1998
Skills
Project Management, Performance Management, Finance, Analytics, Talent Management, Standards Compliance, Cross-functional..., Risk Management, Customer Service, Call Centers, Credit Analysis, Mortgage Servicing, Commercial Lending, Credit, Loans, Loan Origination, Banking, Mortgage Lending, Mortgage Banking
Education
University of North Texas
Bachelor of Business Administration (BBA), Finance, General
PennyMac Loan Services, LLC January 2014 - Present
Pacific Life June 2013 - September 2013
GF Securities September 2012 - September 2012
Bank of China June 2012 - July 2012
University of Illinois at Urbana-Champaign January 2012 - May 2012
University of Illinois at Urbana-Champaign January 2011 - May 2012
Qi Lu Securities Company LTD June 2011 - July 2011
Skills
Statistics, Matlab, Actuarial Science, R, Mandarin, Visual C++, Applied Mathematics, Quick Thinker, Programming, SAS, Chess, Badminton, Multitasking Skills, SQL, Chartered Financial..., CFA, Financial Analysis, Risk Management
Education
University of California, Los Angeles 2012 — 2013
Master's degree, Financial Engineering
University of Illinois at Urbana-Champaign 2009 — 2012
Bachelor of Science, Actuarial Science and Mathematics
The Affiliated High School of South China Normal University 2006 — 2009
PennyMac Loan Services, LLC April 2015 - Present
First American Title July 2012 - March 2014
Bank of America Home Loans May 2010 - June 2012
Self Employed Independent Contractor 2009 - 2010
First American Title Company - First American Exchange Division 1998 - 2008
First American Title 1995 - 1998
Skills
Title Insurance, Escrow, Loss Mitigation, Real Estate, Investment Properties, Short Sales, Closings, Loan Origination, Risk Management, Notary Public, Real Estate Development, 1031 Exchanges, Foreclosures, REO, Default, Corporate Real Estate, Real Estate Economics, Condos, Property Management, Real Estate Transactions, Underwriting, VA loans, Investors, HUD, New Home Sales, Listings, Sellers, Mortgage Banking, FHA financing, Single Family Homes, First Time Home Buyers, Buyer Representation, Residential Mortgages, Loans, Residential Homes, Real Estate Financing, FHA, Real Property, Commercial Real Estate, Refinance, Investments, Property, Rentals, Mortgage Lending, Referrals, Reverse Mortgages, Brokerage, Relocation, Disposition, Leases
Education
Pasadena City College
PennyMac Loan Services, LLC October 2014 - Present
71 lbs - Free, Fast & Automatic Shipping Refunds June 2014 - October 2014
Center for Excellence in Dermatology March 2009 - February 2014
Wine Country Creations October 1998 - December 2013
Sacramento Bee Neighbors March 1998 - October 1998
Visalia Times-Delta September 1995 - February 1998
Skills
Ruby on Rails, Web Development, Ruby, Web Design, HTML 5, CSS3, CSS, Git, Github, JavaScript, AJAX, jQuery, Sinatra, SharePoint, WordPress, Photojournalism, Photoshop, Digital Photography, Graphic Design, Journalism, Marketing, Newspapers, Travel Photography, HTML5
Education
Dev Bootcamp 2014 — 2014
Ruby on Rails, Web Application Development
University of California, Berkeley
Bachelor of Arts, Psychology, 3.633 GPA
University of California, Berkeley
Certificate, Multiple Subject Teaching Credential, 3.968 GPA
PennyMac Loan Services, LLC June 2015 - Present
PennyMac Loan Services, LLC November 2013 - June 2015
Bank of America 2013 - 2013
Bank of America 2009 - 2013
Bank of America 2005 - 2009
Bank of America 2002 - 2005
Bank of America 2000 - 2002
Skills
Loans, FHA, Foreclosures, Business Process..., Leadership, Management, Financial Risk, Portfolio Management, Investors, Banking, Mortgage Banking, Mortgage Servicing, Risk Management, Relationship Management, Default, Operational Risk, Vendor Management, Process Improvement, Mortgage Lending, Underwriting, Loan Origination, Credit, Loss Mitigation, Call Centers, Residential Mortgages
Education
Tarleton State University 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Brookhaven Community College 2011 — 2013
Associate's degree, Business Administration and Management, General
Transamerica October 2013 - Present
PennyMac Loan Services, LLC March 2013 - August 2013
Kemper Specialty 2010 - 2012
Unitrin specialty January 2009 - November 2010
Kemper Insurance 2007 - 2009
Kemper Insurance 2005 - 2007
Unitrin Specialty 2001 - 2003
Kemper Insurance 1999 - 2001
Kemper Insurance 1987 - 1999
Skills
Quality Center, Win Runner, SQL, WinRunner, QTP, SDLC, Test Plans, Microsoft Office, VBScript, Test Cases, User Acceptance Testing, Quality Assurance, SharePoint, Agile Methodologies, Business Requirements, System Testing, Property & Casualty..., Insurance
Education
Los Angeles Pierce College
Computer/Information Technology Administration and Management
PennyMac Loan Services, LLC September 2014 - Present
Bexil American Mortgage Inc. March 2014 - September 2014
Big Moat REIT March 2014 - September 2014
Bexil American Mortgage Inc. September 2013 - February 2014
Bexil American Mortgage Inc. October 2011 - August 2013
Bank of America May 2010 - December 2010
Wachovia May 2005 - September 2009
American Mortgage Network May 2005 - December 2005
PETCO Animal Supplies, Inc August 2002 - May 2005
SouthWest Marine September 2001 - August 2002
Skills
Forecasting Models, Financial Modeling, Budget Management, Forecasting, Strategic Planning, Essbase, Financial Analysis, Budgeting, Budgets, Analysis, Business Strategy, Accounting, Management, Risk Management, Operations Management, Strategy, Investments, Project Management, Finance, Credit, Project Planning, Banking
Education
California State University-Channel Islands 2010 — 2011
MBA, Business
San Diego State University-California State University 2007 — 2008
MSBA, Entreprenuership
Linfield College 1997 — 2001
BA, Finance, Economics
PennyMac Loan Services, LLC May 2015 - Present
Hordanso January 2015 - Present
Vector Marketing 2004 - Present
Accenture April 2010 - December 2014
Ascendant Technology June 2007 - February 2010
The University of Texas at Austin 2002 - 2007
SigmaTel, Inc May 2006 - August 2006
IBM Corporation January 2005 - August 2005
Skills
JavaScript, Java, XML, JSP, C, WebSphere Portal, C++, Demandware, SQL, Requirements Analysis, Mobile Applications, Program Management, Integration, Solution Architecture, Websphere, Software Development, Databases, Business Analysis, Enterprise Architecture, SDLC, Software Documentation, Agile Methodologies, Requirements Gathering, SOA, Java Enterprise Edition, Software Project..., Eclipse, Business Process
Education
Demandware 2012 — 2012
The University of Texas at Austin 2002 — 2007
Bachelor of Science, Electrical Engineering
The University of Texas at Austin 2002 — 2007
Bachelor of Arts, Plan II Honors Program
Harbor Freight Tools November 2014 - Present
Farmers Insurance March 2014 - November 2014
PennyMac Loan Services, LLC July 2013 - September 2013
Randstad Technologies (working at client – PennyMac) April 2013 - July 2013
Tutor Perini November 2011 - March 2013
Boston Scientific April 2008 - April 2011
St. Jude Medical May 2007 - January 2008
St. Jude Medical May 2005 - May 2007
St. Jude Medical August 2004 - May 2005
Santa Monica College June 2000 - February 2003
Skills
Validation, SDLC, Testing, SQL, Oracle, Microsoft SQL Server, Databases, Troubleshooting, Software Development, Business Intelligence, Visio, .NET, Software Documentation, Integration, PL/SQL, Data Warehousing
Education
University of California, Los Angeles 2000 — 2004
BS, Computer Science and Electrical Engineering
Los Angeles High School 1996 — 2000
PASS Conference
PASS Conference
PennyMac Loan Services, LLC June 2015 - Present
PennyMac Loan Services, LLC April 2013 - May 2015
PHH Mortgage 2006 - 2012
Skills
Leadership, Loans, Mortgage Lending, Sales, Management, Consultative Selling, Coaching, Time Management, Critical Thinking, Conversion Optimization, Mortgage Banking, Loan Origination
Education
Penn State University 2000 — 2005
Bachelor of Arts (B.A.), Sociology
New Penn Financial, LLC July 2015 - Present
PennyMac Loan Services, LLC May 2014 - July 2015
Bank of America January 2012 - May 2014
JPMorgan Chase June 2010 - January 2012
Infinity Lending Group January 2006 - May 2010
Skills
Meet Loan production..., Conducted high-energy..., Loans, Mortgage Lending, Credit, Banking, Mortgage Banking, Loan Origination, Credit Analysis, Refinance, Consumer Lending, Commercial Banking, FHA, Small Business Lending, Retail Banking, Commercial Lending, Residential Mortgages, Finance, Cross Selling, Credit Cards, Lines Of Credit, Mortgage Underwriting, Branch Management, VA loans, Referrals, Home Equity Lines of..., Home Equity Loans, FHA financing, Mortgage Servicing, Loan Servicing, Portfolio Management, Real Estate Financing, Relationship Management, Financial Services, Deposits, Certified Mortgage..., Residential Homes, Home Equity, Financial Analysis, Real Estate Economics, Non-Conforming, Funding, USDA, Construction Loans, Government Loans, Underwriting, Mortgage Marketing, Rates, REO, Investment Properties
Education
Pierce College 2002 — 2004
Associate's degree, Business Administration and Management, General
Pierce College 2001 — 2003
Associate's degree, Real Estate Development
PennyMac Loan Services, LLC July 2014 - Present
SKhastedai Photography May 2013 - Present
Teffic June 2012 - May 2013
Ebridge June 2011 - May 2013
Rodeo Realty, Inc. June 2010 - June 2011
Skills
Sales, Fashion Photography, Product Development, Business Planning, Business Strategy, Marketing, Photography, Photoshop, Digital Photography, Commercial Photography, Travel Photography, Photojournalism, Fashion Illustration, Mortgage Lending, Mortgage Banking, Residential Mortgages, Mortgage Servicing, Reverse Mortgages, Mortgage Marketing, Training, Business Analysis, Project Management, Project Planning, Test Automation, Employee Training
Education
Los Angeles Valley College 2004 — 2006
Associate of Arts (AA), business managment
PennyMac Loan Services, LLC January 2014 - Present
Bank of America April 2012 - November 2013
Bank of America April 2011 - April 2012
Bank of America November 2009 - April 2011
Jam Sports Marketing August 2008 - January 2009
Jam Sports Marketing March 2008 - August 2008
Jam Sports Marketing March 2007 - March 2008
Skills
Microsoft Word, SharePoint, Microsoft Office, AS400 system, Microsoft Excel, SQL, Pivot Tables, Analytical Skills, Project Management, Multi Tasking, Critical Thinking, Organization, Vlookup, Conditional Formatting, Accounts Receivable, PowerPoint, SSRS
Education
Tarrant County College 2004 — 2006
Mansfield Summit High School 2001 — 2004
High School Diploma
PennyMac Loan Services, LLC June 2015 - Present
Empyrean Funding & Management Inc. April 2015 - June 2015
Associated Students UCLA September 2014 - April 2015
Associated Students UCLA June 2014 - September 2014
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Windows, Outlook, Financial Accounting, Cost Accounting, Income Tax, Analysis, Accounting, Finance, Financial Statements, Team Leadership, Financial Analysis, Social Media, Social Networking
Education
University of California, Los Angeles 2011 — 2015
Bachelor's Degree, Economics, 4th Year: Senior
PennyMac Loan Services, LLC March 2012 - Present
Skills
Mortgage Lending, Mortgage Banking, Residential Mortgages, Loans, Investment Properties, Foreclosures, FHA Financing, Loan Origination, Sales, Credit Analysis
Education
University of California, Santa Barbara 2008 — 2010
Bachelor’s Degree, Business Economics
Santa Barbara City College 2006 — 2008
Business Economics
Capistrano Valley High School 2002 — 2006
High School
PennyMac Loan Services, LLC March 2015 - Present
Bank of America June 2001 - November 2012
Skills
Instructional Design, Needs Analysis, Training, Training Delivery, Mortgage Banking, Mortgage Lending, Loans, Process Improvement, Banking, Management, Risk Management, Credit, Vendor Management, Captivate, Employee Training, Leadership, Instructor-led Training
Education
University of Phoenix
Bachelor of Science - Business Management
PennyMac Loan Services, LLC May 2015 - Present
Bank of America June 2014 - May 2015
Bank of America August 2012 - June 2014
Bank of America January 2011 - August 2012
Bank of America July 2010 - January 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Access, Microsoft Office, Financial Modeling, Social Media, Financial Analysis, Social Media Marketing, Strategic Planning, Project Planning, Visio, Financial Management, Energy Resources, Outlook, Finance, Management, Banking, Software Documentation, Risk Management, Analysis, Managerial Finance
Education
Texas Christian University 2006 — 2010
M.J. Neeley School of Bachelor Business Administration, Finance; Entrepreneurial Management
Fay Servicing, LLC August 2015 - Present
PennyMac Loan Services, LLC October 2013 - August 2015
Bank of America May 2010 - September 2013
Woodforest National Bank December 2007 - May 2010
Skills
Microsoft Office, Microsoft Word, Outlook, Data Collection, Escrow, Mortgage Banking, Mortgage Servicing, Loan Servicing, Loan Modifications, Mortgage Underwriting, Case Managment, Customer Service, Home Retention, Opening New Accounts, Marketing, 10 Key, Data Entry, Call Centers, Communication Skills, Conflict Resolution, Highly motivated..., Creative Problem Solving, Multi Tasking, Knowledge-hungry Learner, Fast-paced, FHA, Fannie Mae, Spreadsheets, Collections, Forbearance, Bankruptcy, Mediation, Litigation, Loss Mitigation, Documentary Collections, Training
Education
Midway College
Registered Nursing/Registered Nurse
University of Kentucky
Business Administration and Management, General
PennyMac Loan Services, LLC July 2015 - Present
Berkshire Hathaway HomeServices California Properties April 2015 - Present
Bank of America July 2009 - March 2015
Skills
Real Estate, Real Estate License, Real Estate Transactions, Mortgage Industry, Mortgage Servicing, Residential Mortgages, Foreclosures, Deed in Lieu, REO, Donations, Closings, Equator, Deeds, Trust Deeds, Escrow, Notary Public, Titles, Post Closing, Chain of Title, Teamwork, Coaching, Training, HUD, FHA, FNMA, FHLMC, LPS Desktop, SharePoint, Yardi, IBM iSeries, Call Centers, Customer Service, Retail, Management, Team Management, Leadership, Recruiting, Time Management, Mortgage Lending, Loans, Microsoft Office, Portfolio Management, Risk Management
Education
University of California, Irvine 2001 — 2005
BA, Psychology
PennyMac Loan Services, LLC June 2014 - Present
Bank of America June 2012 - January 2013
The Chase Manhattan Bank December 2010 - June 2012
NRT January 2008 - September 2010
Countrywide Home Loans September 1999 - October 2004
Skills
Loss Mitigation, Asset Managment, Mortgage Lending, Portfolio Management, Mortgage Banking, Banking, Mortgage Servicing, Investments, Asset Management, Real Estate, REO, FHA, Foreclosures, Valuation, Property Management, Property, Residential Homes, Real Estate Financing, Negotiation, Listings, Appraisals, Vendor Management, Investment Properties, Investors, Short Sales, Real Estate Transactions, Brokerage, Selling, Real Estate Economics, Default, HUD, Loan Servicing, Loan Modifications, Residential Mortgages, Single Family Homes, First Time Home Buyers, Condos, Relocation, Sellers, Refinance, Disposition, Referrals, New Home Sales, FHA financing, Escrow, Commercial Real Estate, Due Diligence, Leases, Real Estate Development, Asset
Education
Moorpark College 1996 — 2002
Traveled South America May 2014 - December 2014
PennyMac Loan Services, LLC June 2011 - May 2014
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Corporate Finance, Creative Solutions, Independent Thinking, Critical Thinking, Analysis, Microsoft Office, Microsoft Excel, PowerPoint, Forecasting, Data Analysis, Spanish
Education
Southern Methodist University 2007 — 2011
Bachelor's Degree, Finance & Economics
SMU-in-Oxford 2010 — 2010
Oaks Christian School 2003 — 2007
High School Graduate
PennyMac Loan Services, LLC August 2015 - Present
Bank of America September 2014 - August 2015
Bank of America July 2013 - September 2014
Bank of America March 2011 - July 2013
Skills
Risk Management, Project Management, Leadership, Process Improvement, Credit, Sales, Strategic Planning, Business Analysis, Loans, Portfolio Management, Strategy, Management, Relationship Management, Analysis
Education
University of Oklahoma 1998 — 2001
PennyMac Loan Services, LLC February 2015 - Present
PwC September 2013 - November 2014
Gekko Sales, LLC November 2009 - July 2013
American Oil September 2012 - December 2012
Southern California Edison June 2011 - August 2012
Monmouth University August 2010 - May 2012
Ababa Marketing Group June 2009 - August 2009
Skills
Social Networking, Social Media Marketing, Public Relations, Online Marketing, Event Planning, Marketing Communications, Web Design, Strategic Communications, Microsoft Office, Dreamweaver, Team Leadership, Marketing Strategy, Program Management, Management, Journalism, Information Technology, Blogging, C++, Visual Basic 5.0/6.0, Communication, Personality, Visual Basic, Keynote, iOS, Research, SAP, Data Analysis, Databases, Community Outreach, Fundraising, Youth Development
Education
Monmouth University 2009 — 2013
Bachelor of Science (BS), Marketing
Upland high School 2005 — 2009
General Studies
PennyMac Loan Services, LLC March 2015 - Present
Southside Bank April 2012 - March 2015
Saxon Mortgage May 2006 - May 2012
DynCorp International October 2005 - May 2006
Omni American 2000 - 2005
Skills
Microsoft Office Excel,..., Strong analytical,..., Over ten years of..., Risk Management, Word, Mergers, Accounting, Excel, Mortgage, Compliance, Access, PowerPoint, Budgeting, Outlook, Microsoft Office, Data Analysis, Analysis, Research, Financial Reporting, Forecasting, Financial Analysis, Auditing, Process Improvement, Audit, Inventory Management, SOX, Tax, Balance, Problem Solving, Reconciliation, Accounts Payable, General Ledger, Account Reconciliation, Cash Flow, GAAP, Fixed Assets, Variance Analysis, Internal Audit, Spreadsheets, Accounts Receivable, Banking, Cash Management, Financial Accounting, SEC reporting, Internal Controls, Journal Entries, Budget Analysis, Cost Accounting, Reconciliations, Financial Management
Education
The University of Texas at Arlington 1994 — 2000
Bachelor of Business Administration, Accounting
Procore Technologies January 2015 - Present
PennyMac Loan Services, LLC January 2014 - December 2014
PennyMac Loan Services, LLC July 2013 - January 2014
ISU Insurance Services of Westlake March 2009 - June 2013
Team Soccer Direct June 2005 - June 2008
Skills
Time Management, Microsoft Office, Outlook, Microsoft Excel, Customer Service, Access, Administrative..., Microsoft Word, PowerPoint, Administrative..., Team Building, English, Windows, Photoshop, Teaching, Falconry, Leadership, Management, Training, Interviews, Making Coffee, Social Media, Nunchuku Skills, Project Management, Jackets, Crackers, Sharks
Education
University of California, Santa Cruz 2004 — 2008
Bachelor of Arts (BA), American Studies & Education
Moorpark College
Early Childhood Education and Teaching
Commonwealth Land Title Insurance Company February 2015 - Present
Wells Fargo 2012 - 2013
PennyMac Loan Services, LLC 2009 - 2012
Skills
Banking, Loans, Mortgage Banking, Mortgage Lending, Real Estate, Refinance, Residential Mortgages, Credit, Real Estate Economics, Investment Properties, Loan Origination, Real Estate Transactions, FHA
Education
State University of New York at Albany
PennyMac Loan Services, LLC March 2014 - Present
Chase May 2010 - October 2013
Chase November 2009 - May 2010
Fidelity National Title December 2004 - January 2009
Skills
Loans, Credit, Underwriting, Mortgage Lending, Credit Analysis, Mortgage Banking, Refinance, Mortgage Underwriting, Loan Origination, Financial Analysis, Accounting, Customer Service, Residential Mortgages, Risk Management, Banking, Account Reconciliation, FHA, Analysis
Education
Moorpark College 1995 — 1997
Business/Corporate Communications
PennyMac Loan Services, LLC October 2012 - Present
PennyMac Loan Services, LLC October 2012 - June 2014
Bank of America June 2012 - October 2012
JPMorgan Chase March 2009 - June 2012
Washington Mutual Bank March 2008 - March 2009
Gloria Jean’s Coffees International June 2006 - March 2008
Skills
Mortgage Lending, Loan Modifications, Foreclosures, Loans, Credit, Mortgage Banking, Refinance, Banking, Loan Origination, Residential Mortgages, FHA, Loss Mitigation, Financial Analysis, Consumer Lending, Loan Servicing, Mortgage Underwriting, Mortgage Servicing, POS, Email Marketing, Marketing Communications, Social Media Marketing, Social Media
Education
University of Phoenix 2013 — 2015
Bachelors, Communications
California State University of Northridge 2007 — 2009
General Education Coursework
Van Nuys Performing Arts Magnet High School 2003 — 2007
High School Diploma
PennyMac Loan Services, LLC June 2015 - Present
Texas Tech University Worldwide eLearning January 2015 - May 2015
Monogramming Mommas April 2009 - August 2014
Arlington Independent School District August 2013 - May 2014
Skills
Microsoft Office, Adobe Creative Cloud..., CSS, Basic HTML, Learning Management..., Instructional Technology, Information Technology, Social Media, Web Applications, Mobile Applications, Mobile Technology, Customer Service, Research, Microsoft Excel, Microsoft Word, Management
Education
Texas Tech University 2013 — 2015
Master of Education (M.Ed.), Educational/Instructional Technology
Texas Tech University 2009 — 2013
Bachelor of Science (BS), Kinesiology and Exercise Science
Keller Williams World Media Center October 2014 - Present
PennyMac Loan Services, LLC January 2013 - July 2014
Skills
Access, Credit, Real Estate, Loans, Process Improvement, Management, Mortgage Lending, Financial Analysis, Mortgage Banking, Banking, Sales, Customer Service, Risk Management, Loan Origination, Strategic Planning
Education
Palm Beach State College 2001 — 2004
Business Major, Business Administration and Management, General
PennyMac Loan Services, LLC May 2013 - Present
PennyMac August 2011 - May 2013
Skills
Financial Analysis, PowerPoint, Valuation, Microsoft Office, Financial Modeling, Economics, Finance
Education
University of Michigan 2007 — 2011
Bachelor's Degree, Economics
PennyMac Loan Services, LLC May 2015 - Present
BlackRock October 2014 - April 2015
U.S. Senator Bob Corker November 2010 - October 2014
OCC February 2009 - November 2010
Wachovia Bank April 2006 - June 2008
Countrywide June 2002 - April 2006
Skills
Agency MBS, Public Policy, Regulatory Analysis, American Politics, Regulatory Affairs, Fixed Income Analysis, Trading
Education
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS) 2000 — 2002
Master of Arts (M.A.), International Relations and Affairs
The Johns Hopkins University 1997 — 2001
Bachelor's degree, International Relations and Affairs
PennyMac Loan Services, LLC October 2014 - Present
PennyMac Loan Services, LLC October 2012 - September 2014
PennyMac Loan Services, LLC November 2009 - August 2012
Countrywide Home Loans April 2004 - November 2009
California Audio Video Experience 2003 - 2006
Skills
First Time Home Buyers, FHA financing, REO, FHA, Mortgage Lending, Loans, Real Estate, Real Estate Economics, Investment Properties, Finance, Refinance, Investors, Loan Origination, Condos, Short Sales, Single Family Homes, Asset Management, Residential Mortgages, VA loans, USDA, Buyers, Foreclosures, Reverse Mortgages, Mortgage Underwriting, Sales, Residential Homes, Management, Mortgage Banking, Real Estate Financing, FHA Financing, VA Loans
Education
Master of Business Administration - California State University, Northridge 2011 — 2013
MBA, Business
University of Colorado Boulder 1997 — 2001
Bachelor of Science, Journalism, Economics
Menlo School 1993 — 1997
Supreme Lending April 2015 - Present
PennyMac Loan Services, LLC August 2014 - April 2015
Bank of America August 2011 - July 2014
Bank of America June 2007 - August 2011
Indymac Bank August 2006 - June 2007
Countrywide Home Loans March 2005 - August 2006
Skills
Mortgage Underwriting, Mortgage Quality..., Mortgage Processing, Mortgage Banking, Credit Risk, Home Equity Loans, Residential Mortgages, Credit Analysis, Mortgage Lending, Refinance, FHA, Loan Origination, Consumer Lending, Loss Mitigation, Mortgage Servicing
Education
University of South Florida 1997 — 2001
Bachelor of Arts (B.A.), Communication, General
PennyMac Loan Services, LLC May 2014 - Present
PennyMac August 2009 - May 2014
JP Morgan Chase 2001 - 2009
Skills
Mortgage Servicing, Mortgage Banking, Mortgage Lending, Securitization, Capital Markets, Credit Risk, Credit, Loans, Banking, Financial Services, Underwriting, Analytics, Due Diligence, Vendor Management, Visio, Loan Servicing, Portfolio Management, Loss Mitigation, Financial Risk
Education
Los Angeles Mission College 2013 — 2013
Business Administration and Management, General
PennyMac Loan Services, LLC May 2011 - Present
AFC April 2009 - April 2011
GreenPoint Mortgage November 2001 - December 2008
Skills
Banking, FHA, Mortgage Lending, Investment Properties, Mortgage Banking, Real Estate, Selling, Loans, First Time Home Buyers, Credit
Education
Sierra College 2010 — 2012
Criminal Justice and Corrections
CA Department of Real Estate
Mortgage Master
PennyMac Loan Services, LLC June 2015 - Present
Union Standard Insurance Group May 1995 - May 2015
Skills
Workers Compensation, Property & Casualty..., Insurance, Employee Benefits, Deferred Compensation, Benefits Administration, Claim, Employee Relations, Succession Planning, Talent Acquisition, Employee Engagement, HRIS, Performance Management, Claims Management, HR Policies, Talent Management, Training, Recruiting, Applicant Tracking..., Risk Management, Human Resources, New Hire Orientations, Onboarding, Workforce Planning, Labor Relations, College Recruiting, PeopleSoft, Leadership, Management, Strategic Planning, General Insurance, Commercial Insurance, Temporary Placement, Background Checks, Personnel Management
Education
University of North Texas
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
PennyMac Loan Services, LLC October 2014 - Present
PennyMac March 2012 - October 2014
Skills
MBS, Trading, Capital Markets, Mortgage Servicing, C++, Java, C#, VBA, SQL, Microsoft Excel, Bloomberg, Git, Linux, Windows
Education
University of California, Berkeley 2007 — 2011
B.A., Statistics, Economics
Torrey Pines High School 2003 — 2007
PennyMac Loan Services, LLC July 2015 - September 2015
Tonite LLC. December 2014 - May 2015
UCLA Records Management September 2012 - December 2014
Skills
Public Speaking, Microsoft Word, Java, Customer Service, SQL, Payroll, Microsoft Excel, User Interface, C++, PowerPoint, Accounts Payable, Social Media, Research, Community Outreach, Microsoft Office
Education
University of California, Los Angeles 2012 — 2016
Bachelor of Science (B.S.), Computer Science
RE/MAX Olson July 2015 - Present
JMR Investments January 2015 - Present
PennyMac Loan Services, LLC September 2014 - December 2014
PennyMac April 2013 - August 2014
St. Paul Saints May 2012 - September 2012
St. Louis Cardinals June 2006 - October 2011
Skills
Sports, Media Relations, Public Relations, Baseball, Facebook, Strategy, Sports Marketing, Social Media, Sports Management
Education
Stanford University 2003 — 2007
Bachelor of Arts (BA), Public Policy
PennyMac Loan Services, LLC December 2013 - Present
Bank of America Home Loans April 2010 - November 2013
OneWest Bank (Formally Indymac Federal Bank) November 2002 - April 2010
National Australia Bank 1986 - 2002
Skills
Loans, Mortgage Lending, Banking, Risk Management, Portfolio Management, Mortgage Servicing, Loss Mitigation, Credit Risk, Loan Servicing, Underwriting, Mergers & Acquisitions, Retail Banking, Leadership, Default, Management, Analysis, Loan Modifications, Credit, New Business Development, Mortgage Banking, Change Management, Foreclosures, Credit Analysis, Executive Management, Relationship Management, Financial Analysis, Financial Risk, Operational Risk, Financial Services, Commercial Lending, Consumer Lending, Commercial Banking, Small Business Lending, Residential Mortgages, Finance, Loan Origination
Education
Globe Language Services 2001 — 2003
Bachelor of Finance, Finance
Swinburne University of Technology 1999 — 2001
Graduate, Human Resource Management
Omega 1997 — 1999
Graduate, Commercial Loans to Business and Small Business
Various
Various
loanDepot February 2015 - Present
PennyMac Loan Services, LLC November 2014 - February 2015
Prospect Mortgage, LLC October 2010 - November 2014
FDIC April 2009 - August 2010
Indymac Bank July 1997 - April 2009
The Money Store September 1993 - July 1997
Skills
Process Improvement, Mortgage Lending, Construction Loans, Loss Mitigation, Credit Analysis, Mortgage Underwriting, Credit Risk, Risk Management, Strategic Planning, Loans, Leadership, Business Process..., Loan Servicing, Mortgage Banking, Executive Management, Loan Origination, Credit, Budgets, Banking, Residential Mortgages, Refinance, Mortgage Servicing, Financial Risk, Portfolio Management, FHA, VA loans, Finance, Call Centers, Relationship Management, Lines Of Credit, Strategic Financial..., USDA, Enterprise Risk..., Retail Banking, FHA financing, Home Equity Lines of..., Government Loans, Operational Risk..., Wholesale Lending, Operational Risk, Sarbanes-Oxley Act, Financial Institutions, Asset Management, Certified Mortgage..., Commercial Banking, Commercial Lending, Commercial Mortgages, Consumer Lending, Cross Selling, Default
Education
University of California, Davis 1988 — 1992
Bachelor of Arts
Vacaville High School 1986 — 1988
PennyMac Loan Services, LLC June 2014 - Present
Bank of America October 2010 - June 2014
Bank of America February 2010 - October 2010
Wells Fargo August 2009 - February 2010
Wells Fargo June 2008 - October 2009
Bargain Network, Inc. July 2007 - May 2008
Meridian Pacific, Inc. June 2006 - June 2007
Skills
Sales
Education
University of California, Santa Barbara 2004 — 2006
Bachelor of Arts (B.A.), Political Science and Government
PennyMac Loan Services, LLC January 2015 - Present
Prospect Mortgage, LLC June 2010 - January 2015
Cognizant Technology Solutions February 2004 - June 2010
Corventis June 2008 - October 2008
Indymac Bank April 2006 - February 2008
Pfizer April 2002 - February 2004
Barnes & Noble January 2000 - April 2002
Skills
SDLC, Data Warehousing, Data Modeling, SSIS, Database Design, SQL, Business Intelligence, Microsoft SQL Server, Disaster Recovery, Vendor Management, ITIL, Database Administration, Enterprise Architecture, Project Management, Databases
Education
Osmania University 1993 — 1995
MBA
Osmania University 1990 — 1993
B S
PennyMac Loan Services, LLC June 2014 - Present
Bank of America February 2013 - February 2014
Nuveen Investments June 2012 - February 2013
Mercer Advisors February 2004 - June 2012
Ericsson Inc, Santa Barbara, CA 2000 - 2003
Ericsson/ACC 1998 - 2003
ericsson/acc 1998 - 2003
Tecolote Research, Inc. 1991 - 1998
Skills
Business Analysis, Microsoft SQL Server, Software Project..., Portfolio Management, SimCorp Dimension, Portia, Salesforce.com, Telecommunications, Systems Analysis, Oracle SQL, Crystal Reports, MS Project, Visio, Visual Basic, Access, Microsoft Excel, PowerPoint, Requirements Analysis, Test Cases, Use Case Analysis, Bloomberg, Account Reconciliation, Trading Systems, Charles River IMS, SSRS, SSIS, CRM, PowerBuilder, VB.NET, ASP.NET, Databases, SDLC, Software Development, Integration
Education
University of Mumbai 1986 — 1990
Bachelor's degree, Computer Engineering
PennyMac Loan Services, LLC February 2014 - Present
Homeward Residential, Inc. November 2011 - February 2014
Bank of America June 2007 - October 2011
Citigroup May 2004 - June 2007
GE Mortgage Insurance February 1988 - May 2004
Skills
Finance, Banking, Correspondent Banking, Credit Risk, Loan Origination, Strategic Planning, Mortgage Banking, Mortgage Lending, Credit, FHA, Sales, Mortgage Insurance, Loans, Underwriting, Residential Mortgages, Relationship Management, CRM, Credit Analysis, Refinance, Financial Services
Education
Shippensburg University of Pennsylvania 1982 — 1985
Bachelor of Science, Business Administration - Marketing
Temple University 1981 — 1982
PennyMac Loan Services, LLC March 2015 - Present
Coppei Partners 2013 - March 2015
Microsoft 2005 - 2013
Microsoft 2001 - 2005
Microsoft 1998 - 2001
Microsoft 1993 - 1998
API, Inc. 1989 - 1993
Skills
Talent Management, Talent Acquisition, Executive Search, Internet Recruiting, Applicant Tracking..., Recruiting, Succession Planning, Program Management, Technical Recruiting, Change Management, Workforce Planning, Sourcing, Onboarding
Education
University of California, Los Angeles
PennyMac Loan Services, LLC September 2014 - Present
PennyMac Loan Services, LLC July 2013 - September 2014
CPI Solutions April 2012 - June 2013
Ceres, Inc. 2008 - 2010
Ceres, Inc. 2006 - 2008
Skills
Amazon Web Services..., Configuration Management, Chef, GitLab, Ruby, Rundeck, Jenkins, Bash, Nagios, Linux System..., MySQL, PostgreSQL, Git, VMware, VMware ESX, Active Directory, Troubleshooting, SharePoint, Windows Server, System Administration, Virtualization, Networking, Windows 7, Microsoft Exchange, Servers, Backup and Recovery, Perl, Citrix, Exchange 2010/2007/2003, Blackberry Enterprise..., Java, Office 365 Deployment..., Disaster Recovery, Data Center
Education
The Ohio State University 2002 — 2006
Bachelor of Science, Molecular Genetics
PennyMac Loan Services, LLC July 2013 - Present
Bank of America/Landsafe May 2008 - July 2013
Indymac Bank F.S.B (formerly) 2004 - 2008
Indymac Bank 2003 - 2008
Skills
Mortgage Lending, FHA, Loans, Mortgage Banking, Loss Mitigation, Loan Origination, Mortgage Underwriting, Refinance, FHA financing, REO, Mortgage Servicing, Residential Mortgages, Construction Loans, Foreclosures, Appraisals, FHA Financing
Education
Temple University
PennyMac Loan Services, LLC March 2013 - Present
Bank of America September 1999 - January 2015
Countrywide Home loans September 1999 - October 2005
Skills
Banking, Loans, Credit, Credit Risk, Risk Management, Mortgage Servicing, Business Analysis, Mortgage Banking, Credit Analysis, Mortgage Lending, Process Improvement, Loan Origination, Loan Servicing, Management, Leadership
Education
Universidad de Lima 1987 — 1992
Graduate - Abogada, Law and Political Science
inmaculada concepcion 1982 — 1986
High school
ADEX
PennyMac Loan Services, LLC October 2013 - Present
Bank of America Home Loans June 2010 - May 2012
Bank of America February 2007 - June 2010
EMC Mortgage Corporation (Bear Stearns) October 2002 - February 2007
Skills
Default, Executive Management, Loan Servicing, Mortgage Servicing, Risk Management, Vendor Management, Banking, Mortgage Banking, Call Centers, Credit Risk, Foreclosures, Loans, Process Improvement
Education
New Mexico State University 1991 — 1994
BA, Business Administration
PennyMac Loan Services, LLC July 2014 - Present
PennyMac March 2013 - July 2014
Ledgent- JH Capital December 2012 - March 2013
Aerotek- Lender Processing Services April 2010 - January 2012
Vaughn Management & Services, Inc April 2008 - September 2010
Universal Imaging March 2007 - March 2010
Active Life October 2006 - March 2007
E! Entertainment June 2006 - September 2006
US Navy January 2003 - January 2005
Skills
QuickBooks, Microsoft Office, Microsoft Excel, PowerPoint, Access, Visio, 10 Key, FileMaker, Quicken, TeraTerm, LPS Desktop, Interpersonal Skill, Multi-tasking Skills, Photoshop, Research, Customer Service, Finance, Accounting
Education
The National University
Bachelor of Business Administration, Business Administration and Management, General
PennyMac Loan Services, LLC May 2015 - Present
Dex Media, Inc. July 2004 - December 2014
Skills
Sales Presentations, Salesforce.com, SEM, Sales Process, Cold Calling, Online Advertising, Lead Generation, Advertising Sales, Advertising, Account Management, Digital Marketing, Selling, System Administration, Office Administration, Training
Education
Tarrant County College
Basics
NCR Corporation October 2014 - Present
PennyMac Loan Services, LLC April 2014 - October 2014
Green Dot Corporation April 2012 - April 2014
Intuit February 2008 - April 2012
Resumeware Services Inc September 2006 - February 2008
Communications and Power Engineering July 2005 - August 2006
UCI Parking and Transportation Services June 2004 - May 2005
Game Exchange November 2000 - January 2004
Skills
ASP.NET, ASP.NET AJAX, C#, WCF Services, SoapUI, Microsoft SQL Server, Perforce, Salesforce.com, Eclipse, JavaScript, jQuery, CSS, HTML, ColdFusion, Subversion, Windows Batch, Windows 7, XML, Dreamweaver, Visual Basic, Microsoft Office, SDLC, Visual Studio, Databases, SQL, Test Driven Development
Education
University of California, Irvine 2001 — 2005
Bachelor of Science, Information and Computer Science
Moorpark High 1998 — 2001
PennyMac Loan Services, LLC August 2015 - Present
Bank of America February 2011 - August 2015
Bank of America February 2011 - September 2012
Insurance Offices Service January 2009 - July 2011
UC Irvine June 2004 - January 2009
Skills
Data Mining, Statistics, Statistical Modeling, Machine Learning, Predictive Modeling, SAS, R, Data Analysis, Time Series Analysis, SAS programming, A/B testing, Python, C/C++, Stata, Analytics, Logistic Regression, Financial Modeling, Quantitative Finance, Econometrics, VBA, Monte Carlo Simulation, Risk Management
Education
University of California, Berkeley 1999 — 2004
Ph.D, Statistics
Peking University 1996 — 1999
Master, Statistics
Peking University 1991 — 1996
Bachelor, Statistics
PennyMac Loan Services, LLC January 2014 - Present
Harbor Freight Tools February 2012 - January 2014
Public Health Foundation Enterprises June 2006 - September 2012
People's Choice Home Loan August 2005 - May 2006
Disneyland Resort October 2002 - October 2003
Ceridian July 2001 - July 2003
BAX Global July 2001 - July 2003
Skills
Payroll, Employee Benefits, Benefits Administration, HRIS, Human Resources, Performance Management, College Recruiting, Employee Engagement, Technical Recruiting, Executive Search, Talent Acquisition, Deferred Compensation, Account Reconciliation, Management, Payroll Taxes, Time Management, ADP Payroll, Kronos, Ultipro, Ceridian, Deltek
Education
Neoga High School 1970 — 1985
American Payroll Association
CPP, Payroll
American Payroll Association
CPP, Payroll Certification
Mt. San Antonio College
Payroll/Accounting
PennyMac Loan Services, LLC February 2015 - Present
U.S. Bank April 2012 - July 2013
TCF Bank February 2008 - April 2012
Turtle Mountain Mortgage June 2003 - March 2008
TCF Bank March 2000 - October 2002
The Associates March 1998 - March 2000
Skills
Credit, Banking, Loans, Underwriting, Customer Service, Cross-functional Team..., Mortgage, Consumer Lending, Sales Management, Problem Solving
Education
North Dakota State University 1990 — 1996
BS, Political Science
Highlands Residential Mortgage, Ltd. July 2015 - Present
PennyMac Loan Services, LLC March 2014 - July 2015
PennyMac April 2013 - March 2014
Bank of America April 2011 - April 2013
Bank of America August 2009 - April 2011
Freddie Mac April 2007 - February 2008
Freddie Mac April 2006 - April 2007
A. Anderson Scott Mortgage Group May 2005 - April 2006
Skills
Loan Servicing, Compliance, SSAE 16, USAP, SOX 404, Operations Management, Portfolio Management, Credit, FHA, LPS Desktop, Microsoft Excel, Investor Accounting, Customer Service, Sales, Appraisals, Correspondent Lending, Quality Control, Investors, Correspondent Banking, Banking, Financial Analysis, Financial Risk, Management, Leadership, Risk Management
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 2001 — 2005
B.S. Finance, Risk Management and Real Estate
Strayer University-Virginia 2007 — 2011
Master of Business Administration (M.B.A.), Management
PennyMac Loan Services, LLC November 2014 - Present
JPMorgan Chase July 2011 - May 2014
JPMorgan Chase (Formally Washington Mutual Bank) March 2006 - July 2011
Washington Mutual Bank April 2005 - March 2006
Washington Mutual Bank February 2003 - December 2004
Skills
Banking, Litigation Support, Mortgage Lending, Loss Mitigation, Loans, Analysis, Risk Management, Mortgage Servicing, Process Improvement, Mortgage Banking, Management, Training, Financial Risk, Due Diligence, Financial Services, Credit, Bankruptcy, Title Reports, Access, Business Analysis, Title Insurance, Securities, Mergers & Acquisitions, Quality Control, Editing, Technical Writing, Research, Compliance, Team Leadership, Customer Service, Customer Satisfaction, Team Management, Organization, Highly detail oriented, Legal Writing, Litigation, Lending Support, Real Estate, Default, Foreclosures, Loan Servicing, Leadership, Underwriting, Portfolio Management, Finance, Financial Analysis, Vendor Management, Credit Analysis, Loan Origination, Project Management
Education
CSUN
Bachelors, Art/History
Los Angeles Valley College
Associate of Arts (A.A.), English Language and Literature, General
PennyMac Loan Services, LLC September 2015 - Present
PennyMac Loan Services, LLC May 2013 - August 2015
Bank of America July 2010 - May 2013
Kennedy Wilson October 2007 - July 2010
Sperry Van Ness May 2006 - September 2007
Skills
Asset Managment, Real Estate, Investment Properties, Real Estate Transactions, REO, Negotiation, Market Analysis, Foreclosures, Asset Management, Loans, Property, Residential Homes, Mortgage Lending, Loan Origination, Investments
Education
University of California, Riverside
BA, Business Economics
PennyMac Loan Services, LLC January 2015 - Present
CompuCom June 2012 - December 2014
JPMorgan Chase April 2011 - June 2012
JPMorgan Chase September 2008 - April 2011
Countrywide Financial Corporation September 2005 - September 2008
High School August 2002 - June 2003
High School August 2000 - May 2002
First North American National Bank July 1997 - July 2000
Skills
Instructional Design, Leadership Development, Needs Analysis, Leadership, Training Delivery, Performance Management, Change Management, Onboarding, Process Improvement, Organizational..., Employee Training, Organizational..., Program Management, Management, Training, Team Building
Education
Spelman College 1994 — 1997
B.S, Mathematics
Texas Woman's University
Counseling Psychology
University of Texas at
M.S, Human Resource Management
PennyMac Loan Services, LLC October 2013 - Present
Bank of America June 2012 - October 2013
The Law Office of Deastina Lucas October 2008 - August 2012
Skills
Regulatory Requirements, Legal Compliance, Legal Writing, Civil Litigation, Litigation, Courts, Legal Research, Appeals, Mediation, Commercial Litigation, Arbitration, Personal Injury, Mortgage Lending, Mortgage Servicing
Education
Texas Southern University—Thurgood Marshall School of Law 2002 — 2005
Juris Doctorate, Law
Texas Tech University 1995 — 2000
PennyMac Loan Services, LLC March 2014 - Present
Bank of America August 2010 - March 2014
Jaye & Rhodes, LLP June 2009 - August 2010
Behavioral Science Technology, Inc February 2008 - February 2009
Ernst & Young February 2005 - January 2008
Deloitte January 2001 - January 2005
Skills
Access, Account Reconciliation, Accounting, Auditing, Banking, Business Analysis, Business Process..., Coaching, Finance, Financial Analysis
Education
University of Nevada-Las Vegas
Masters, Accounting
PennyMac Loan Services, LLC June 2013 - Present
Bank of America February 2011 - August 2012
National Notary Association August 2004 - October 2010
Skills
Microsoft Word, AS400 system, OCLC Connexion, Millenium ILS, CourseMill, Lectora, Soundbooth, Flash, PowerPoint, MS Project, Vizio, Photoshop, SnagIt, InDesign, Adobe eLearning Suite, Dreamweaver, QuarkXPress, Outlook, Moodle, ADDIE, Rapid Learning, HTML, iPortal, Captivate, Six Sigma, Final Draft, Technical Writing, E-Learning, Teaching, Community Outreach, Public Speaking
Education
Occidental College 1997 — 2001
Bachelor of Arts (B.A.), History
American Express March 2014 - Present
PennyMac Loan Services, LLC July 2013 - February 2014
Skyline Financial Corp August 2012 - July 2013
Bank of America December 2011 - August 2012
Bank of America April 2011 - December 2011
Bank of America June 2010 - April 2011
Bank of America May 2009 - June 2010
Skills
Microsoft Excel, Excel models, VBA, SQL, Financial Reporting, Financial Modeling, Financial Analysis, Analytics, MS Excel Pivot Tables, Excel Dashboards
Education
University of California, Los Angeles
Bachelor of Arts (B.A.), History
Cleveland high school
PennyMac Loan Services, LLC November 2014 - Present
Melaleuca:The Wellness Company 1991 - 2015
Melaleuca:The Wellness Company 1991 - 2015
Dignified Home Loans, LLC May 2014 - November 2014
Provident Bank June 2013 - May 2014
PNC November 2011 - June 2013
Shehan & Associates 1998 - 2011
Oak Park High School 2008 - 2008
Skills
Real Estate, Loans, Loan Origination, Mortgage Banking, Mortgage Lending, Refinance, Investment Properties, Investments, Finance, Banking, Financial Services, FHA, Marketing, Sales, Contract Negotiation, Problem Solving, Event Planning
Education
Loretto Heights University
Bachelors, Business Administration
Valhalla High School
PennyMac August 2011 - Present
PennyMac Loan Services, LLC August 2011 - Present
Bank of America July 2006 - August 2011
Skills
Mortgage Banking, Mortgage Lending, Credit, Loans
Education
Loyola Marymount University 2002 — 2006
BA, Marketing and Management
PennyMac June 2014 - Present
PennyMac Loan Services, LLC June 2014 - Present
JPMorgan Chase December 2011 - July 2012
Nationstar Mortgage September 2009 - December 2011
Check Into Cash July 2008 - August 2009
Skills
Business Analysis, Visio, Banking, Financial Analysis, SDLC, Process Improvement, Business Requirements, Financial Modeling, Risk Management, Requirements Gathering, Access, Vendor Management, Requirements Analysis, User Acceptance Testing, Business Process..., Program Management, Training, Analysis, Data Warehousing, Team Building, Financial Services, Mortgage Servicing, Strategic Planning, Microsoft Excel, PowerPoint, Customer Service, Forecasting, Leadership, Management, Microsoft Word, Outlook, Research, Software Documentation, Team Leadership, Testing, Budgets, Databases
Education
University of North Texas 2012 — 2013
Master of Business Administration (M.B.A.), Strategic Management
Northwood University 2004 — 2008
Bachelor of Business Administration (BBA), Economics and Accounting
PennyMac Loan Services, LLC March 2014 - Present
Wells Fargo December 2013 - March 2014
JPMorgan Chase September 2009 - November 2013
Countrywide November 2007 - April 2009
Bank of America July 2004 - June 2007
Skills
Banking, Retail Banking, Credit, Loans, Commercial Banking, Credit Analysis, Credit Risk, Mortgage Lending, Consumer Lending, Commercial Lending, Branch Banking, Call Centers, Loss Mitigation, Mortgage Banking, Refinance, Default, Loan Origination, Customer Service, Loan Servicing, Microsoft Word, Microsoft Excel, Outlook, Communication Skills, Quality Assurance, Mortgage Servicing, Loan Modifications, Portfolio Management, Customer Satisfaction, Process Improvement
Education
Pasadena City College 2005 — 2007
Architecture
PennyMac Loan Services, LLC April 2015 - Present
PennyMac June 2012 - Present
PennyMac February 2012 - June 2012
Defender Direct October 2011 - December 2011
AC Diamonds April 2007 - June 2008
Six Flags September 1999 - June 2000
Skills
Security
Education
University of California, Riverside 2001 — 2006
B.S., Environmental Science
California State University
Whittier Law School
PennyMac Loan Services, LLC September 2014 - Present
Bank of America November 2005 - September 2014
WNC First Insurance Services 2003 - 2005
Skills
Financial Analysis, Banking, Financial Modeling, Credit, Finance, Loans, Risk Management, Process Improvement, Portfolio Management, Management, Credit Analysis
Education
Odessa National 'I.I. Mecnikov' University 1987 — 1992
Garrett O'Connor, M.D., A. P. C. October 2014 - June 2015
Intuit September 2013 - March 2014
PennyMac Loan Services, LLC June 2012 - August 2013
JPMorgan Chase January 2012 - May 2012
Universal Studios Hollywood May 2002 - August 2004
NBCUniversal, Inc. November 1999 - May 2002
UCLA January 1988 - November 1999
Skills
Finance, Customer Service, Sales, Microsoft Excel, Event Management, Microsoft Office, Mortgage Lending, Documentation, Administrative..., PowerPoint, Outlook, Credit, loan processor, Underwriter
Education
Santa Monica College 1985 — 1987
Broadcast Journalism
PennyMac Loan Services, LLC July 2014 - Present
Retreat Capital Management Group April 2012 - January 2014
Chase April 2011 - April 2012
Saxon April 2009 - April 2011
Countrywide Home Loans January 2001 - April 2009
Skills
Loss Mitigation, HAMP, Vendor Management, Acquisitions, Mortgage Servicing, Default, Call Center, Call Centers, Loans, Loan Origination, Loan Servicing, Mortgage Banking, Portfolio Management, Residential Mortgages, VA loans, Mortgage Lending, Underwriting, Mortgage Underwriting, Management, Loan Modifications, Credit, Risk Management, Leadership, Refinance, Finance, Financial Services, Executive Management, FHA, USDA, Foreclosures, REO, Consumer Lending, Banking, Credit Analysis, Credit Risk, FHA financing, Bankruptcy, Short Sales, Home Equity Loans, Asset Management, Government Loans, Escrow, Real Estate Economics, Mergers & Acquisitions, Construction Loans, Financial Risk, Reverse Mortgages, Relationship Management, Commercial Mortgages, Insurance
Education
Texas Woman's University 2005 — 2009
Bachelor’s Degree (BGS), Business and Government
PennyMac Loan Services, LLC October 2012 - Present
Pacific Life August 2009 - August 2012
Countrywide Financial May 2007 - July 2007
Skills
Banking, Communication, Customer Service, Document Review, Insurance, Microsoft Excel, Microsoft Office, Organization, Problem Solving, Travel Planning, Management
Education
Taft Union High School 2000 — 2004
Taft College 2003 — 2003
Neighborhood Convenience LLC September 2012 - Present
BSI Financial Services Inc November 2014 - May 2015
PennyMac Loan Services, LLC July 2014 - November 2014
BSI Financial Services Inc October 2013 - July 2014
Bank of America April 2013 - September 2013
Bank of America October 2011 - April 2013
Bank of America June 2010 - October 2011
Green Tree Servicing January 2010 - May 2010
First American Financial Corporation September 2008 - January 2010
Skills
Mortgage Lending, Loan Servicing, Mortgage Servicing, Mortgage Banking, Foreclosures, Loss Mitigation, Loan Origination, Credit Analysis, FNMA, FHLMC, FHA, Residential Mortgages, Mortgage Underwriting, Process Management, Portfolio Management, Financial Analysis, Risk Management, Microsoft SQL Server, Microsoft Access, Microsoft Excel, Microsoft Word, VBA, Turbo C++, Gap Analysis, Software Development..., Scrum, Agile & Waterfall..., Visio, Business Analysis, Business Partner Support, Offshore Outsourcing, Offshore Management, Third Party Vendor..., Real Estate, REO, Access, SharePoint, InfoPath, sharepoint designer, FrontPage, Dreamweaver, USDA Rural Housing, Loan Modifications, Vendor Management, HAMP, Credit, Refinance, Financial Services, Process Improvement, SDLC
Education
Tarrant County College 2009 — 2014
Associate's Degree, Computer Information Systems
Spring Woods High School 2007 — 2007
High School
PennyMac Loan Services, LLC April 2015 - Present
Bank of America November 2010 - Present
Skills
Microsoft Excel, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Windows, Management, Leadership, Team Leadership, Public Speaking, Business Analysis, Event Planning, Financial Analysis, Marketing, Process Improvement, Risk Management, Social Media, Social Media Marketing, Social Networking, Team Building, Vendor Management
Education
Moorpark College
Business Administration and Management, General
PennyMac Loan Services, LLC March 2015 - Present
PennyMac Loan Services, LLC April 2014 - Present
PennyMac January 2013 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Time Management
Education
University of California, San Diego 2010 — 2012
Bachelor of Arts, Sociology
PennyMac Loan Services, LLC September 2014 - Present
PennyMac June 2011 - Present
Bank of America June 1998 - June 2011
Education
Moorpark College 1995 — 1998
PennyMac Loan Services, LLC July 2015 - Present
PennyMac Loan Services, LLC April 2011 - July 2015
Bank of America January 2007 - April 2011
Los Robles Hospital and Medical Center May 1999 - January 2007
Skills
Credit, Loans, Banking, Process Improvement, Customer Service, Mortgage Lending, Mortgage Banking, Financial Analysis, Leadership, Training, Management, Insurance, Team Building, Mortgage Servicing, Loan Origination, Real Estate, Risk Management
Education
Moorpark College
Associate's degree
Western Governors University
Bachelor's degree, Business Administration and Management, General
PennyMac Loan Services, LLC July 2014 - Present
Seeking a new position in appraisal review. February 2014 - Present
LandSafe September 2001 - February 2014
Skills
Single Family Homes, Foreclosures, Appraisals, Condos, REO, HUD, Investment Properties, Real Estate, Refinance, Mortgage Banking, Short Sales
Education
Northeastern Illinois University 1971 — 1973
Biology, General
U.S. Securities and Exchange Commission August 2014 - May 2015
PennyMac Loan Services, LLC April 2012 - May 2014
Bank of America August 2010 - April 2012
Bank of America October 2008 - August 2010
Skills
Legal Research, Litigation, Bankruptcy, Commercial Litigation, Legal Assistance, Legal Writing, Mediation, Litigation Support, Courts, Westlaw, Employment Law, Trials, Arbitration, Due Diligence, Licensing, Banking
Education
USC Gould School of Law 2014 — 2015
Master of Laws (LL.M.), Law, 3.3
USC Gould School of Law 2014 — 2015
Graduate Certificate in Business Law, Law, 3.3
Los Angeles Mission College 2008 — 2010
Paralegal, Law, 3.75
Universidad de San Carlos de Guatemala 2002 — 2008
Juris Doctor, Law
Instituto Guatemalteco Americano, IGA 1994 — 1996
Bilingual Secretary, High School/Secondary Diplomas and Certificates
PennyMac Loan Services, LLC May 2013 - Present
Bank of America February 2004 - May 2013
Music Royalty Company Startup December 2003 - February 2004
Warner Music Group November 1999 - November 2003
Bayview Financial March 1999 - November 1999
Home Savings of America, FSB May 1984 - March 1999
H.F. Ahmanson & Company 1984 - 1999
Education
Loyola Marymount University 1995 — 1998
Master of Business Administration (MBA), Business
PennyMac Loan Services, LLC February 2015 - Present
Wells Fargo February 2012 - October 2014
Bank of America 2010 - 2012
Bank Of America 2008 - 2010
Bank of America / Countrywide 2003 - 2008
Bank Of America / Countrywide 2000 - 2003
Bank Of America / Countrywide 1999 - 2000
Skills
Risk Management, Management, Call Centers, Loans, Training, Team Management, Leadership, Operations Management, Foreclosures, Strategic Planning, Loan Servicing, Project Planning &..., Resource Allocation, Investor Relations, Continuous Process..., Policies & Procedures, Quality & Productivity..., Operational Analysis, Regulatory & Legal..., Customer Relations &..., Management Reporting, Risk Assessment &..., Continuous Improvement, Policy, Mortgage Banking, Vendor Management, Banking, Credit, Customer Service, Mortgage Lending, Process Improvement
Education
Texas A&M University
PennyMac Loan Services, LLC July 2014 - Present
JPMorgan Chase 2011 - 2014
ING DIRECT June 2007 - August 2011
First Franklin Financial August 2003 - March 2007
Skills
Mortgage Lending, Loans, Credit, Mortgage Banking, Banking, Loan Origination, Credit Analysis, Refinance, FHA, Residential Mortgages, Financial Analysis, Portfolio Management, Funding, Insurance, Underwriting
Education
Los Angeles Mission College 1998 — 2000
Associate of Arts (AA), General Studies
PennyMac Loan Services, LLC June 2013 - Present
Education
University of Colorado Colorado Springs 2013 — 2017
International Business, Sophomore
PennyMac Loan Services, LLC September 2014 - Present
PennyMac Loan Services, LLC October 2012 - August 2014
Skills
Microsoft Office, Management, Research, PowerPoint, Sales, Leadership, Training, Five9, Velocify, Lead Management, Telephony, Vendor Management, Process Improvement, Business Analysis, Analytics, Analysis, Call Centers
Education
University of Southern California 2009 — 2011
PennyMac Loan Services, LLC April 2015 - Present
Bank of America July 2010 - March 2015
Skills
Customer Service, Management, Sales, Small Business, Marketing, Team Building, Leadership, Coaching, Strategic Planning
Education
San Francisco State University 1992 — 1994
Master of Business Administration (M.B.A.), International Business, 3.7
PennyMac Loan Services, LLC June 2014 - Present
Education
University of Phoenix 2002 — 2005
Bachelor’s Degree, Management Information Systems, General, 3.88 GPA