Qualchoice Company
Address: 12615 Chenal Pkwy # 300, Little Rock, AR 72211 Hours: Closed ⋅ Opens 8AM Mon SundayClosedMonday(Martin Luther King Jr. Day)8AM–5PMHours might differTuesday8AM–5PMWednesday8AM–5PMThursday8AM–5PMFriday8AM–5PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (800) 235-7111: : : Place name: : Category: Website: : : Website: https://www.qualchoice.com/ Category: Health insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (11) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of QualChoice Health Insurance Posting publicly on the Web Write a review Reviews"This place is a disgrace." "Horribly overpriced." "They want to make sure there is not a cheaper alternative." View all Google reviews
Qualchoice List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Qualchoice. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Qualchoice Employees
Acxiom May 2013 - Present
Acxiom July 2011 - April 2013
Acxiom September 1998 - July 2011
QualChoice 1995 - September 1998
Skills
Account Management, Sales, Strategy, New Business Development, Project Management, Strategic Planning, Business Development, Marketing Strategy, Sales Management, Direct Marketing, Marketing, Analytics, Database Marketing, Product Management, Solution Selling, CRM, Lead Generation, Salesforce.com, SaaS, Strategic Partnerships, Multi-channel Marketing, Digital Marketing, B2B, Email Marketing
Education
University of Arkansas at Little Rock 1990 — 1994
BA, History / Business Administration
Rhodes College 1986 — 1989
Physics
IBERIABANK February 2013 - Present
Simmons First Mortgage October 2011 - February 2013
Eisele Residence 2005 - 2011
QualChoice 2002 - 2005
Skills
Loans, Microsoft Excel, Financial Reporting, Customer Service, Microsoft Office, Outlook, Microsoft Word, PowerPoint, Event Planning, Time Management, Loan Origination, Accounting, Financial Analysis, Banking, Credit, Access, Commercial Banking, Real Estate, Finance, Sales
Education
Ouachita Baptist University 1998 — 2001
Bachelor's degree, Accounting
Henderson State University 1997 — 1998
Fidelity National Information Services June 2013 - Present
MAC Professional Lawn Care, LLC February 2013 - January 2015
QualChoice June 2012 - March 2013
University of Central Arkansas January 2012 - May 2012
Skills
Data Analysis, Insurance, Customer Service, Business Analysis, Access, Financial Analysis, Microsoft Excel, PowerPoint, Process Improvement, Project Management, Strategic Planning, Training
Education
University of Central Arkansas 2007 — 2011
Bachelor of Science (BS), Applied Mathematics
Walmart July 2015 - Present
Community Health Systems May 2012 - July 2015
Community Health Systems September 2013 - October 2014
BKD CPAs & Advisors January 2011 - May 2012
QualChoice May 2009 - December 2010
Skills
Accounting, Auditing, Microsoft Office, Sarbanes-Oxley, Audit, Hyperion Enterprise, Essbase, Process Improvement, Healthcare, CPA (inactive)
Education
Harding University 2006 — 2010
BBA, Accounting
QualChoice January 2009 - Present
QualChoice June 1998 - January 2009
Skills
Microsoft SQL Server, .NET, Visual Studio, C#, AJAX, T-SQL, Databases, CSS, jQuery, XML, JavaScript, SSIS, ASP, Visual Basic, SQL, IIS, Web Applications, ASP.NET, HTML 5
Education
University of Arkansas at Little Rock
Bachelor of Science (BS), Computer Science
The University of Texas at Arlington
Bachelor of Science (BS), Sports and Exercise
Home Photo Photography June 2014 - Present
Pixelogy Arts December 2012 - Present
QualChoice March 2009 - December 2012
Dillard's 2007 - 2009
Skills
Photoshop, Photography, Digital Photography, Graphic Design, Image Manipulation, Art, Advertising, Copywriting, Creative Strategy, Art Direction, Creative Direction, Illustrator, InDesign, Marketing, Adobe Creative Suite
Education
Maine College of Art 1989 — 1992
Bachelor of Fine Arts (B.F.A.), Sculpture, Graduated
Boston Museum School of Fine Arts 1987 — 1988
Sculpture, painting, video, College Freshman
Accordant Health Services July 2002 - Present
QualChoice 1998 - 2002
Jefferson Pilot Financial 1990 - 1998
Skills
SQL, Business Intelligence, Business Analysis, Microsoft SQL Server, Data Warehousing, Databases, Requirements Analysis, Data Analysis, ETL, Data Modeling, Visio, Software Documentation, Customer Service
Education
East Carolina University 1985 — 1989
Bachelor of Science (BS), Elementary Education and Teaching
Qualchoice RNSALINE MEMORIAL HOSPITAL2011 - 2014
Skills
HIPAA, Hospitals, Nursing, Acute Care, BLS, Inpatient, Medicare, Patient Advocacy, ACLS, EMR, Medical-Surgical
Education
Jackson State Community College
Associate's degree, Registered Nursing/Registered Nurse
QualChoice 2010 - Present
QualChoice 1998 - 2010
QualChoice March 1995 - 1998
Skills
Health Insurance, Claim, Employee Benefits, Training, Customer Service, Management, Eligibility, Managed Care, HMO, Insurance, Healthcare Information..., Microsoft Excel, Disability Insurance, COBRA, Strategic Planning, Business Analysis, Team Building, Medicare, Healthcare, Process Improvement, HIPAA, Medicaid, Call Centers, Claims Resolution, Provider Relations, Access, Brokers, Health Policy, Requirements Gathering, Underwriting, Pharmacy Benefit..., Life Insurance, Medicare Part D, Software Documentation, SharePoint, Benefits Administration, Healthcare Industry
Education
University of Central Arkansas
QualChoice March 2014 - Present
QualChoice April 2010 - March 2014
American Health Holding March 2008 - April 2010
HeathScope Benefits January 2004 - April 2008
American Health Holding November 1997 - January 2004
Skills
Case Managment, Healthcare Management, Healthcare, HIPAA, Managed Care, Health Insurance, Medical Records, Nursing, Data Entry, Customer Service, Outlook, Administrative...
Education
Baptist Health Schools of Nursing and Allied Health 1996 — 1997
Nursing
Henderson State University 1996 — 1997
Nursing
University of Arkansas at Little Rock 1993 — 1996
Nursing
Sherwin Williams March 2007 - Present
QualChoice February 2001 - August 2006
University Hospitals of Cleveland 1990 - 1995
University Hospitals of Cleveland 1990 - 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML, Java, Troubleshooting, Analysis, Relationship-builder..., Software Documentation, Technical Support, Active Directory, Windows 7, Disaster Recovery, Lotus Notes, Windows Server, Computer Hardware, Conflict Management, Conflict Resolution, Process Improvement, SharePoint
Education
Lakeland Community College 2011 — 2017
Nationwide Insurance July 2005 - August 2014
Qualchoice March 1998 - October 2001
QualChoice Virginia March 1998 - October 2001
Skills
Data Entry, Accounts Receivable, Administrative..., Customer Service, Microsoft Excel, Keynote, Lotus Notes, Microsoft Word, Microsoft Office, PowerPoint, PMP, Access, Call Centers, Insurance, Telephone Skills, Invoicing, Claim, Financial Services, Process Improvement
Education
University of Phoenix 2007 — 2008
Associate's degree, Business/Commerce, General
Manassas Park H.S. 1977 — 1981
General Diploma, Business/Commerce, General
University of Arkansas at Little Rock April 2014 - Present
Vestcom January 2013 - March 2014
QualChoice April 2012 - December 2012
Arkansas Department of Education July 2009 - April 2012
EAST Initiative June 2008 - July 2009
Skills
SQL Server 2000-2008, Cognos, .NET, SSIS, Adobe, SQL, Data Warehousing, ETL, Business Intelligence, Business Intelligence..., SSRS, T-SQL, Databases, Microsoft SQL Server, Analysis, Analysis Services, Data Modeling, Data Warehouse..., Database Administration, Database Design, SharePoint
Education
University of Arkansas at Little Rock 2004 — 2008
Bachelor of Science, Information Science
KAMO Power June 2013 - Present
APAC-Central September 2012 - June 2013
South Central Arkansas Electric Coop March 2011 - June 2012
Arkansas Department of Finance and Administration 2009 - 2011
QualChoice 2007 - 2009
Skills
Active Directory, Microsoft Exchange, VMware Infrastructure, EMC Storage, 3PAR Storage, Microsoft Server..., Microsoft Operating..., ShoreTel, Asterisk, Windows Server, Servers, Windows 7, Blackberry Enterprise...
Education
University of Arkansas at Little Rock 2003 — 2004
Electrical and Computer Engineering Technology
Wilmington Plumbing Co EPA Employment CoordinatorUNC WilmingtonMay 2012 - Present
QualChoice 1999 - 2003
QualChoice June 1994 - September 1999
Skills
Managed Care, Employee Benefits, Health Insurance, Medicare, Medicaid, HIPAA, Insurance, Claim, Healthcare, Healthcare Management, Process Improvement, Onboarding, Team Building, Strategic Planning, Policy, Employee Relations, Employee Engagement, Training, Human Resources
Education
Kennesaw State University
BS, Psychology
University of Arkansas at Little Rock
MHSA, Health Services Administration
Law Office of Kellam T. Parks, PLLC December 2011 - Present
State Farm September 2009 - June 2011
Colonial Properties Trust July 2004 - September 2008
WorldStrides August 2002 - January 2004
QualChoice August 1997 - January 2000
Aetna Health Plans January 1987 - September 1990
Skills
Social Media Marketing, Customer Service, Team Management, Marketing Strategy, Creditors' Rights, Negotiation, Public Speaking, Leases, Inspiring People, Strategic Planning, Editing, Marketing, Fundraising, Scrapbooking, Painting, Love to Cook, Creative Writing, Sales, Budgets, Management, Leadership, Start-ups, Training
Education
Virginia Wesleyan College 1989 — 1991
Old Dominion University 1977 — 1978
KeyBank July 2015 - Present
KeyBank June 2003 - July 2015
QualChoice 2000 - 2003
National City Bank 1996 - 2000
Skills
Financial and Strategic..., Strategic Partnerships, Decision Support, Cross Functional..., Team Building, Staff Development, Business Case..., Financial Analysis, Benchmarking Analytics, P&L Management, Capital Budgeting, Capital Project Planning, Cost Reduction Solutions, Certified Public..., Planning and Forecasting, Benchmarking, Strategic Planning, Forecasting, CPA, Business Process..., Cross-functional Team..., Process Improvement, Analysis, Change Management, Management, Managerial Finance, Finance, Business Intelligence, Corporate Finance, Banking, Business Case, Leadership, Financial Modeling, Strategy, Risk Management, Financial Risk, Strategic Financial..., Business Analysis, Vendor Management, Budgets, Financial Reporting, Coaching, Relationship Management
Education
Case Western Reserve University
B.S., Accounting
Cleveland State University
MBA, Finance
QualChoice January 2015 - Present
United States Air Force December 2001 - November 2009
Med Plus Urgent Care Clinic July 1998 - October 1999
Arkansas State Hospital January 1996 - January 1998
Skills
Security Clearance, Military, Organizational..., Information Assurance, Personnel Supervision, Veterans, Supervisory Experience, Accounts Receivable, Accounts Payable, Exercises, First Aid, Invoicing, Critical Thinking, Office Management, Psychology, Microsoft Office, Leadership Development, Microsoft Word, Public Speaking, Microsoft Excel, Program Development, Leadership, PowerPoint, Event Planning, Government, Customer Service, Training, Higher Education, Research, Teamwork, Process Improvement, Data Entry, Management, Program Management, Military Experience, DoD, Military Operations, Defense, Teaching, Budgets, Analysis, Community Outreach, Social Networking, Social Media, Human Resources, Operations Management
Education
University of Arkansas at Little Rock 2010 — 2014
Bachelor of Arts (B.A.), Psychology
University of Maryland University College 2006 — 2008
General Studies
College of Southern Nevada 2002 — 2004
Associate's degree, General Studies
Cleveland State University May 2014 - Present
Case Western Reserve University December 2012 - May 2014
Cleveland Heights-University Heights School District July 2005 - June 2012
Mentor Exempted Village Public Schools July 2004 - June 2005
QualChoice February 2001 - July 2004
Greater Cleveland RTA 1998 - 2000
Skills
Employee Benefits, Payroll, Tax, Process Improvement, System Implementations, Coaching Staff, Human Resources, Fundraising, Nonprofits, Accounts Payable, Management, Microsoft Office, Employee Relations, Training, Budgets, Policy, Leadership, Coaching, Organizational..., Team Building, Staff Development, System Administration
Education
Baldwin-Wallace College 1995 — 1997
MBA, Systems Management
Notre Dame College 1989 — 1993
BA, Accounting with Minor in Information Systems
WHHS
High School, College Prep
Wells Fargo February 2002 - Present
QualChoice August 1999 - February 2002
Advanced Technology Systems May 1998 - August 1999
Inmar November 1996 - April 1998
Skills
Microsoft SQL Server, ASP.NET, Visual Basic, Software Development, T-SQL, .NET, Java, Web Development, JavaScript, ASP, C#, Oracle, IIS, SQL, XML, AJAX, SQL Server, XSLT, jQuery, Design Patterns, HTML, LINQ, SSRS, JSP, Subversion, Java Enterprise Edition, OOP, ADO.NET, Visual Studio, PL/SQL, Programming, CSS, Web Applications, Databases, Database Design, Weblogic, WebSphere MQ, Struts, Web Services, WebLogic, SOA
Education
University of North Carolina at Chapel Hill
University of North Carolina at Greensboro
Humana March 2013 - Present
QualChoice August 2010 - March 2013
Mercy February 2009 - August 2010
Mercy October 2007 - February 2009
Mercy April 2007 - October 2007
Arkansas Blue Cross Blue Shield June 2005 - April 2007
Skills
Healthcare, Provider Relations, Credentialing, Financial Analysis, HIPAA, Health Insurance, Healthcare Industry, Physician Relations, Epic Systems
Education
University of Arkansas at Little Rock 2004 — 2006
MHSA, Master of Health Services Administration
University of Arkansas at Fayetteville 2000 — 2004
Bachelor of Science (B.S.), Health Science
Etactics, Inc. January 2004 - Present
QualChoice January 1995 - January 2000
Skills
Health Insurance, Medicare, Account Management, Management, Project Management, Sales Management, Customer Service, Process Improvement, New Business Development, Medicaid, CSS, Sales, Strategic Planning, Business Strategy
Education
University of Cincinnati 1990 — 1995
Bachelor, Business and Marketing
Orange High School
Anthem/WellPoint March 2007 - Present
QualChoice August 1994 - March 2007
QualChoice August 1994 - March 2007
Skills
Managed Care, Medicaid, Healthcare Management, Medicare, Healthcare, HIPAA, Case Managment, Utilization Management, Health Insurance, Nursing, Healthcare Information..., Insurance, Software Documentation, Provider Relations, Hospitals, Case Management, Home Care, HMO, Disease Management
Education
Ursuline College 1982 — 1986
BSN, Nursing
Cleveland State University 1974 — 1975
Bachelor of Science (BS), Education
Ciba Corporation 2007 - 2008
Ciba Corporation 2007 - 2008
Ciba Corporation 2006 - 2007
Ciba Corporation 2006 - 2007
The CCW Group / Schenker Logistics 2002 - 2005
The CCW Group/Schenker Logistics 2002 - 2005
QualChoice 1999 - 2001
QualChoice of North Carolina 1999 - 2001
Education
University of North Carolina at Greensboro
Bachelor of Science, Accounting
University of North Carolina at Greensboro
BACHELOR OF SCIENCE DEGREE WITH A, ACCOUNTING
DDR Corp. March 2014 - Present
DDR Corp. September 2011 - March 2014
University Hospitals February 2009 - September 2011
University Hospitals December 2007 - January 2009
University Hospitals August 2006 - December 2007
University Hospitals 2005 - 2006
QualChoice 2003 - 2005
QualChoice 1999 - 2003
QualChoice 1995 - 1999
Skills
Deferred Compensation, HRIS, Employee Engagement, Project Management, Wellness, Employee Benefits, Benefits Administration, Employee Relations, Onboarding, Insurance, Performance Management, Training, Human Resources, Personnel Management, Payroll, Leadership, Management, Compensation & Benefit, Compensation & Benefits
Education
Kent State University 1990 — 1994
BBA, Business Management & Real Estate
Deloitte Consulting 2011 - Present
Deloitte 2007 - Present
Blue Cross Blue Shield of Nebraska 2007 - Present
Aetna 2011 - 2014
Aetna 2011 - 2014
BCBSNE 1998 - 2009
QualChoice October 1998 - August 2007
QualChoice Health Plan 2005 - 2007
Education
Weatherhead School of Management at Case Western Reserve University 1995 — 1997
MBA, Finance, Healthcare
Pennsbury HS
University of Pennsylvania
Optimum Healthcare IT February 2014 - Present
Santa Rosa Consulting May 2012 - February 2014
Advantage January 2007 - April 2012
QualChoice 1996 - 2006
Skills
Ambulatory, Clinical Documentation, ASAP, Inpatient, Healthcare IT, Order Entry, EMR, GoLive, Mentoring, Quality Assurance, Project Management, Healthcare Information..., CPOE, Epic Systems, Documentations, Ambulatory Care, EHR, Hospitals, Software Documentation, Informatics, OpTime, Healthcare, Cerner, HIPAA, Process Improvement, Training, ClinDoc, Vendor Management, Healthcare Consulting, Meditech, Health Information...
Education
Case Western Reserve University 1990 — 1992
Master Science and Social Adminstration, Social Work
Notre Dame College 1986 — 1990
BA, Psychology
Epic Certification Madison WI
Certification in Medication Orders
Quality Care Institute April 2012 - Present
Fidel Davila, MD April 2012 - Present
Quality Care Central October 2011 - Present
UAMS 2010 - Present
Fidel Davila 2006 - Present
Circle of Life Hospice/Palliative Care Associates December 2010 - February 2012
QualChoice November 2009 - July 2010
MedicalEdge January 2008 - November 2009
objectHealth January 2008 - 2009
The Journey of Hope 2005 - 2009
Skills
Executives, Public Speaking, Speaking Engagements, Internal Medicine, Pulmonology, Palliative Care, EMR, EHR, Managed Care, Informatics, Medicine, Healthcare Management, Healthcare Consulting, Healthcare Information..., Clinical Research, Healthcare, Healthcare Industry, Quality Improvement, Hospitals
Education
University of Texas at Dallas - Naveen Jindal School of Management 1999 — 2001
MS, Medical Management
Harvard Medical School 1972 — 1976
Doctor of Medicine (MD)
Texas Christian University 1969 — 1972
BS, Biology
CPA José Rafael Arjona de Celis July 2013 - Present
José Arjona 2008 - Present
Robert Half Management Services 2008 - 2009
Accountemps 2004 - 2005
University of Arkansas at Pine Bluff 1998 - 2003
University of Arkansas at Pine Bluff 1997 - 1998
QualChoice 1994 - 1997
University of Arkansas at Pine Bluff 1993 - 1994
Skills
Financial Analysis, General Ledger, Finance, Forecasting, Account Reconciliation, Budgets, Accounting, Internal Controls, Process Improvement, Microsoft Office, Strategic Planning, Project Management, Analysis, Leadership, Microsoft Excel, Consulting, Access, Payroll, Management
Education
University of Arkansas at Little Rock 1991 — 1994
MBA, Finance and Administration
Universidad de Puerto Rico 1975 — 1980
BBA, Accounting
Rodan + Fields Dermatologists November 2014 - Present
QualChoice March 2012 - Present
Procter & Gamble December 2005 - February 2012
Luxottica Retail January 2000 - November 2005
The Benchmark Group 1997 - 1999
Skills
Shopper Marketing, Customer Insight, Brand Equity, Consumer Products, Brand Management, Marketing Management, Marketing Strategy, FMCG, Marketing Research, Digital Marketing, Market Planning, Competitive Analysis, Integrated Marketing, Market Research, Segmentation, Brand Architecture, Marketing Communications, Product Development, Product Marketing, Media Planning, Marketing, Management, Product Innovation, Cross-functional Team..., Global Marketing, Market Analysis, Consumer Insight, Consumer Behaviour, Brand Development, Product Launch, Direct Marketing, International Marketing
Education
University of Cincinnati College of Business 1997 — 2002
Bachelor of Science, Marketing
Oleen Pinnacle Healthcare Consulting September 2012 - Present
TriZetto User Group May 2011 - September 2012
QualChoice February 2005 - September 2012
Kaiser Permanente July 2004 - December 2004
First Consulting Group May 2003 - September 2003
MethodistCare May 2000 - May 2003
Prudential Healthcare March 1993 - March 2000
Van Kampen Funds May 1990 - March 1993
United Bank September 1988 - May 1990
Skills
Healthcare Information..., Insurance, HIPAA, Management, Health Insurance, Healthcare, Healthcare Industry, Vendor Management, Health Policy, Business Process..., Strategic Partnerships, Microsoft SQL Server, Software Documentation, Project Management, Business Analysis, Process Improvement, Managed Care, System Administration, Disaster Recovery, IT Strategy, Data Warehousing, Leadership, SQL, Medicare, Executive Management, SDLC, Customer Service, Healthcare Management, Healthcare Consulting, Requirements Analysis, Program Management, Integration, EHR, Business Intelligence, Claim, Team Building, HMO, Medicaid
Education
Stephen F. Austin State University 1986 — 1988
BBA, Management of Information Systems
The University of Texas at Austin 1981 — 1983
General Business
Vitas Healthcare December 2011 - Present
Heart to Heart Hospice May 2010 - December 2011
Cardiology and Medicine Clinic January 2008 - May 2010
Living Hope Medical Services Psychiatric Hospital July 2005 - January 2008
NMHC July 2000 - September 2005
UnitedHealthcare October 2004 - June 2005
Arkansas Blue Cross Blue Shield May 2000 - September 2004
QualChoice October 1997 - May 2000
DRM Family Practice Clinic September 1993 - October 1997
Arkansas Medical Lab July 1989 - September 1993
Skills
Hospitals, Healthcare, Outlook, Census, Accounts Payable, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, Patient Advocacy, I-9 Compliance, Ultipro, Elder Care, JCAHO, Medical Staff..., Provider Enrollment, Provider Network..., Network Development, Network Contracting, Hospital Contracting, Provider Education, Physician Coding, ICD-9-CM, Medisoft, Medical Manager, Data Entry, Kronos, Benefits Administration, Administrative..., FMLA, Office Administration, PeopleSoft, Human Resources, File Management, Payroll, Employee Relations, Office Management, Employee Benefits, Confidentiality, Spreadsheets, New Hire Orientations, 10 Key, Records Management, Organization, Recruiting, Team Building, Healthcare Management, HR Policies
Education
Colorado Technical University 2012 — 2015
Bachelor of Science Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Watson Chapel High School 1975 — 1988
High School, Basic Studies
BDO USA, LLP January 2015 - Present
SS&G, Inc. August 2005 - December 2014
QualChoice January 2002 - June 2005
Deloitte September 1993 - December 2001
Skills
US GAAP, Non-profits, Assurance, Auditing, GAAP, Microsoft Excel, General Ledger, Financial Modeling, Forecasting, Financial Accounting, Managerial Finance, CPA, Internal Controls, Insurance, Financial Reporting, Accounting, Financial Analysis, Nonprofits, Accounts Receivable, Sarbanes-Oxley Act, Financial Statements, Budgets
Education
Miami University 1989 — 1993
Bachelor of Science in Business, Accounting
Lake Catholic 1985 — 1989
Consulting Services July 2013 - Present
QualChoice June 2010 - Present
PricewaterhouseCoopers February 2006 - October 2008
PricewaterhouseCoopers January 2003 - December 2005
Local Government South Africa January 1999 - December 2002
Skills
Business Process..., Enterprise Risk..., Internal Controls, Project Management, Process Reviews, Risk Management, SAS70, SSAE 16, Internal Audit, Change Management, Report Writing, SOX, Compliance Audits, Risk Assessment, Process Improvement, Sarbanes-Oxley Act, HIPAA, Compliance, Disaster Recovery, Strategic Planning, Quality Control, Financial Risk, Sarbanes-Oxley, Financial Audits, Software Documentation, COSO, IT Audit, Quality Auditing
Education
University of Cape Town 1994 — 1997
Bachelor in Internal Audit and Finance, Internal Auditing and Finance
Citi February 2012 - Present
Citi November 2011 - January 2012
Staffing Now August 2011 - August 2011
Horizons HRS June 2011 - July 2011
Hillsborough Kids, Inc. October 2009 - March 2011
Hillsborough Community College August 2008 - February 2009
Grace Family Church April 2005 - February 2008
Newborn Mother January 2002 - April 2005
University Hospitals of Cleveland July 2000 - December 2001
QualChoice January 1996 - July 2000
Skills
MSOffice, Excel, Word,..., Intermediate Level, Adobe Acrobat, Oracle Applications, SharePoint
Education
Hillsborough Community College 2008 — 2010
RN Pre-requisites, Microbiology, Anatomy & Physiology II, Algebra
Lakeland Community College 1994 — 2001
RN Pre-requisites, Advanced Medical Terminology, Chemistry, Nutrition, Anatomy
Lakeland Community College 1989 — 1994
Certificate in I.S. / Personal Computers, Word, Excel, Dbase I & II, Algebra, English Composition
Coral Springs High School
QualChoice August 2015 - Present
Windstream Communications September 2014 - November 2014
Birch Tree Psychology January 2014 - April 2014
Crews & Associates January 2013 - April 2013
Office Team December 2011 - January 2013
Walgreens December 2009 - August 2011
Skills
Problem Solving, Sorting, Inventory Management, Organizing, Information Gathering, Review, Feature Articles, Public Speaking, Pharmacy Technicians, Multi-line Phone, Conflict Resolution, Customer Service, Facebook, Video Editing, WordPress, Office Administration, Critical Thinking, Telephone Skills, Administrative..., Video Production, Online Research, Music, Newsletters, Broadcast Journalism, Healthcare, Editing, Press Releases, Data Entry, Creative Writing, Social Networking, Event Planning, Copy Editing, Blogging, Proofreading, PowerPoint, Microsoft Office, Journalism, Employee Relations, Clerical Skills, Human Resources, Public Relations, Publicity
Education
University of Mississippi 2004 — 2009
Bachelor of Arts, Broadcast Journalism
Newport High School 2000 — 2004
Honors
QualChoice September 2015 - Present
Amerigroup March 2014 - June 2015
CDPHP July 2013 - February 2014
The TriZetto Group October 2011 - July 2013
Care First BC/BS July 2011 - September 2011
BMC HealthNet Plan August 2008 - February 2011
BMCHP August 2008 - February 2011
DST Health Solutions May 2007 - April 2008
DST May 2007 - April 2008
ConnectiCare January 2001 - January 2006
Skills
Software Documentation, Testing, Healthcare Information..., Training, Business Process, Leadership, Disaster Recovery, Business Requirements, Healthcare, Medicaid, Insurance, Analysis, Databases, Management, Access, Health Insurance, SDLC, Visio, Business Analysis, Medicare, Process Improvement, HIPAA, Vendor Management, Consulting, Documentation, Requirements Analysis
Education
CCSU
Computer Science, MIS
Central Connecticut State University
MIS, M.I.S
TUNXIS COMMUNITY COLLEGE
A.S, Business Administration/Data Processing
USHEALTH Advisors March 2014 - Present
American Genneral Life and Accident Insurance Company June 2012 - Present
QualChoice October 2013 - August 2014
Columbian Financial Group September 2013 - August 2014
Nidec Motor Corporation (formerly Emerson Electric Co) July 1990 - December 2011
Acadia Polymers Corporation May 1990 - July 1990
Big Star Grocery Store April 1987 - May 1989
Skills
Fork Lift operator..., Automotive AC..., Microsoft Office, Continuous Improvement, 6S, Customer Service, Life Inusurance, Customer Satisfaction, Microsoft Excel, Android, Microsoft Word, Insurance, Term Life Insurance, Sales, Teamwork, Employee Benefits, Disability Insurance, Long-term Care, Whole Life, Life Insurance, Fixed Annuities, Process Improvement, Team Building, Health Insurance, Financial Planners, Commercial Insurance, Small Business, Sales Management, Workers Compensation, Retirement, Medicare, General Insurance, Universal Life, Financial Planning
Education
Arkansas State University 2009 — 2017
Business, Accounting and Finance
Black River Technical College 2001 — 2003
Electrical
IMAC International Mobile Air Conditioning Association 1997 — 1998
International Correspondence Schools 1996 — 1997
Automotive Mechanics Program
Esco Institute 1993 — 1993
Automotive air conditioning
Ridgecrest High School 1987 — 1989
Diploma, General Studies
Cuyahoga Community College August 2015 - Present
CVS Caremark Corporation December 2012 - July 2015
Kaiser Permanente November 2005 - April 2011
Kaiser Permanente February 2005 - November 2005
QualChoice 2003 - 2005
Integrated Biosystems, Inc 2002 - 2003
Oswald Companies 2000 - 2002
Ohio Health Choice 1998 - 2000
Aetna US Healthcare 1994 - 1998
Skills
Strategic Thinking, Problem Solving, Ethics, Training/Tutoring, Member Relations, Credentialing, Adobe, Microsoft Office, Mac OS X Server, Epic Systems, Visual Catcus, Citrix, Policy, Customer Service, Healthcare, Management, Nonprofits, Strategic Planning, HIPAA, Team Building, Managed Care, Public Speaking, Insurance, Leadership, Employee Benefits
Education
Cuyahoga Community College 2015 — 2017
Associate of Science (AS), Registered Nursing/Registered Nurse
University of Toledo 1989 — 1993
BA, English Literature
Beaumont School for Girls 1985 — 1989
College Prep
Kutak Rock April 2015 - Present
QualChoice August 2013 - April 2015
United States Attorney's Office for the Western District of Arkansas August 2012 - August 2013
University of Arkansas July 2010 - May 2012
Arkansas Supreme Court, Justice Robert L. Brown May 2011 - June 2011
Washington County Circuit Court, Judge Doug Martin May 2010 - August 2010
Skills
Research, Writing, Legal Research, Legal Writing, Appeals, Administrative Law, Document Drafting, Corporate Law, Mediation, Litigation, Editing, Lexis, Public Speaking, Westlaw, Civil Litigation, Critical Thinking, Courts, Legal Issues
Education
University of Arkansas at Fayetteville 2009 — 2012
J.D.
Davidson College 2005 — 2009
B.A., History
AICPA August 2013 - Present
AICPA February 2010 - August 2013
AICPA August 2007 - February 2010
News & Record 2004 - 2007
QualChoice December 2001 - May 2003
QualChoice October 1999 - November 2001
Laboratory Corporation of America May 1998 - September 1999
Laboratory Corporation of America December 1992 - May 1998
Laboratory Corporation of America January 1992 - December 1992
Skills
Accounting, General Ledger, Accounts Receivable, Account Reconciliation, Financial Analysis, Financial Reporting, Accounts Payable, Auditing, Access, Forecasting, Financial Statements, Internal Controls, Project Management, Newsletters, Budgets, Payroll, Managerial Finance, Tax, Excel, Budgeting, Process Improvement, Microsoft Office, Analysis, Customer Relations, Problem Solving, Administration, Financial Accounting, Non-profits, Internal Audit, Variance Analysis, Bank Reconciliation, PowerPoint, Accruals, SharePoint, Event Planning, Newspapers, Meeting Planning, QuickBooks, Journal Entries, Nonprofits, Microsoft Excel, Monthly Close Process, G/L Reconciliations, Financial Variance..., Strategic Financial..., Public Speaking, Toastmasters, Impromptu Speaking, Project Planning, advanced communicator...
Education
Pfeiffer University 2003 — 2005
MBA, Business Administration
High Point University 1991 — 1993
B.S., Accounting, Business Administration and Economics
WellCare Health Plans June 2015 - Present
WellCare Health Plans June 2014 - June 2015
WellCare January 2008 - June 2014
QualChoice 2004 - 2007
Skills
Provider Relations, HMO, Medicaid, Network Development, Medicare, Credentialing, Appeals, Claims, Special Projects, Managed Care, HIPAA, Performance Improvement, Payments, Benefits, Health, Insurance, Healthcare, Process Improvement, Compliance, Auditing, Policy, Reconciliation, Audit, Customer Service, Hospitals, Data Analysis, Revenue Cycle, Healthcare Industry, Health Insurance, Healthcare Consulting, Revenue Cycle Management, ICD-9, Medicaid Managed Care, Team Building, Claims Management, Healthcare Information..., Healthcare Management, Health Policy, Quality Improvement, Physician Relations, Call Centers, Medical Billing, EHR, PPO, Physicians, Pharmacy, Medical Coding
Education
Franklin University 2005 — 2007
BS, Business/Health Admin
Nicholson Agency June 2015 - Present
QualChoice August 2013 - June 2015
Windstream Communications December 2010 - August 2013
Windstream Communications January 2008 - December 2010
EXIT Marketing May 2007 - July 2007
Skills
Web Design, PowerPoint, Telecommunications, Illustrator, Graphic Design, Photoshop, Adobe Creative Suite, User Experience, Commercial Photography, Creative Direction, Packaging, Brochures, Dreamweaver, Graphics, Direct Mail, Advertising, Email Marketing, Marketing Strategy, Logo Design, Art, InDesign
Education
Indiana Wesleyan University 2003 — 2007
Photography, Fine/Studio Arts, General
Indiana Wesleyan University 2003 — 2007
Computer Graphics, Commercial and Advertising Art
Anthem September 1999 - Present
QualChoice 1996 - 1999
Skills
Insurance, Strategic Planning, Leadership, Microsoft Office, Sales, Process Improvement, Health Insurance, Training, Team Building
Education
James Madison University 1997 — 1999
Master of Public Administration (M.P.A.), Health/Health Care Administration/Management
James Madison University 1996 — 1998
Masters of Public Admininstration (MPA), Political Science and Government
Radford University 1989 — 1993
Bachelor of Arts (B.A.), Political Science and Government
Henry Schein May 2009 - Present
Patterson Dental October 2004 - May 2009
MTI Computers June 1999 - June 2004
Howard Hanna Real Estate Services January 2002 - May 2004
QualChoice October 1997 - June 1999
Education
Cleveland State University
Ohio University
Bachelor's degree, Health Services Administration
Bortowski Remodeling and Home Repairs February 2015 - Present
QualChoice September 2012 - October 2014
QualChoice September 2011 - September 2012
QualChoice March 2011 - September 2011
Central Baptist Church May 2008 - August 2010
American Family Radio February 2007 - May 2009
Bank of the Ozarks October 2004 - August 2006
Sew Smart February 2001 - September 2004
Jason's Deli October 1998 - April 2003
Skills
Microsoft Office, Word, Excel, Analysis, Access, Databases, Problem Solving, Budgets, Customer Service, Microsoft Excel, Team Building, Healthcare, Project Management, PowerPoint, Microsoft Word, Public Speaking, Strategic Planning, Outlook, Research, Inventory Management, System Administration, Data Analysis, Process Improvement, Insurance, Business Analysis, Training, Big Data Analytics
Education
Southwestern Baptist Theological Seminary 2006 — 2010
MDiv, General, Leadership, Administration
University of Arkansas at Little Rock 1998 — 2004
BBA, Finance
Methodist Family Health/AR Cares October 2012 - Present
Methodist Family Health/AR Cares April 2010 - Present
QualChoice June 2005 - April 2010
Center for Healing Hearts and Spirits December 2003 - January 2005
Skills
Case Management, Crisis Intervention, Case Managment, Mental Health, Addiction Recovery, Treatment, Behavioral Problems, Dual Diagnosis, Psychotherapy, Substance Abuse..., Facilitating Groups, Biopsychosocial..., Mental Health Services, Staff Supervision, Individual and Group..., Adult and Adolescent..., Family Education Group, Social Service, Motivational..., Vocational..., Case Management Services, Individual Counselling, Patient Advocacy, Social Services, Training, Program Development, Public Speaking, Policy, Nonprofits, Healthcare, Fundraising, Community Outreach
Education
University of Arkansas at Little Rock 2009 — 2012
Master of Arts (M.A.), Counseling
University of Arkansas at Little Rock 2002 — 2008
Bachelor's Degree BS, Social Work
YP June 2015 - Present
CBIZ Benefits & Insurance Services, Inc. February 2014 - August 2014
Cox HealthPlans March 2010 - November 2013
Mercy Health Plans 2006 - 2010
QualChoice 2003 - 2006
HealthLink, Inc. 2001 - 2003
Arkansas BlueCross BlueShield 1996 - 2001
Skills
Marketing Strategy, Insurance, Direct Marketing, Employee Benefits, Strategic Planning, Health Insurance, New Business Development, Marketing, Leadership, Medicare, Managed Care, Marketing Communications, Healthcare, Life Insurance, Sales, Public Relations, Advertising, Customer Service
Education
Harding University 1994 — 1996
Bachelor of Business Administration (B.B.A.), Professional Sales
Abilene Christian University 1991 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General
Lakeview Centennial High School 1987 — 1991
H.S. Diploma
QualChoice February 2015 - Present
QualChoice February 2015 - Present
VA Clinic April 2000 - Present
Skills
Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Healthcare Information...
Education
Aga Khan University 1985 — 1990
Bachelor of Medicine, Bachelor of Surgery (M.B.B.S.), Medicine
Aga Khan University 1985 — 1990
Bachelor of Medicine, Bachelor of Surgery (M.B.B.S.), Medicine
Beam Partners, LLC December 2008 - Present
J Krainz Consulting May 2000 - Present
Louisiana Health Cooperative (LAHC) October 2012 - February 2014
Carilion Clinic Medicare Health Plan (Beam Client) January 2009 - December 2011
University Hospitals of Cleveland / QualChoice February 2008 - January 2009
QualChoice August 2004 - February 2008
Family Health Plan August 2001 - July 2004
Keane August 2001 - January 2002
Miceli Dairy May 2000 - August 2001
HealthSync. Inc. May 2000 - February 2001
Skills
Integration, Software Documentation, Business Analysis, Troubleshooting, Team Building, Disaster Recovery, Project Management, Software Development, HIPAA, EDI, SDLC, Oracle, Information Technology, Management, Business Launch, Visio, Requirements Analysis, Start-up Consulting, Healthcare, Healthcare Information...
Education
Bowling Green State University
Cleveland Institute of Technology
Stephens Inc. December 2014 - Present
Delta Dental of Arkansas August 2014 - December 2014
eMed Healthcare May 2013 - August 2014
QualChoice October 2011 - May 2013
eDocAmerica July 2009 - July 2011
Skills
Sales Operations, Sales, Marketing Strategy, Health Insurance, Microsoft Office, Account Management, Healthcare, Windows 7, Employee Benefits, Marketing, Customer Service, Sales Presentations, Photoshop, Cognos, Cold Calling, Mac OS X, Fishbowl Inventory, Management, Microsoft Excel, PowerPoint
Education
University of Arkansas 2005 — 2009
Bachelors, Small Business Management/Marketing
Little Rock Christian Academy 2002 — 2005
QualChoice Health Insurance January 2015 - Present
QualChoice Health Insurance July 2013 - Present
QualChoice August 2011 - Present
The EAST Initiative September 2009 - August 2011
Parker West Design, Ltd. September 2004 - September 2009
Windstream Communications 2009 - 2009
Thoma Thoma 2000 - 2004
Thoma Thoma 1996 - 2000
Heifer International 1993 - 1996
Nordstrom Advertising 1987 - 1992
Skills
Illustrator, Advertising, Writing, Photography, Fundraising, Art Direction, Graphic Design, Creative Direction, Web Design, Copywriting, Photoshop, Online Marketing, Logo Design, Editing, Print, Brochures, Publications, Adobe Creative Suite, Art, Direct Mail, Illustration, Catalogs, Press Releases, Packaging, Mac, InDesign, Newsletters, Corporate Branding, Marketing, Branding & Identity, Brand Development, Posters
Education
Art Institute of Seattle 1983 — 1985
Assoc. of Applied Arts, Graphic Design, specializing in Fashion & Retail
University of Great Falls 1974 — 1977
BA, French, Fine Art
QualChoice January 2014 - Present
University of Alabama June 2012 - Present
Education
Harding University 2009 — 2013
Bachelor of Science (BS), Mathematics
QualChoice March 2013 - Present
Columbia Southern University March 2012 - Present
Education
Boston College 2009 — 2011
Master of Arts
College of the Holy Cross 2005 — 2009
Bachelor of Arts
University of Oxford 2007 — 2008
Study Abroad
Waxman Consumer Products April 2008 - Present
Oatey Company June 2007 - February 2008
Fidelity National Field Services 2005 - 2007
QualChoice 2002 - 2005
Skills
Accounts Receivable, Calendaring, Travel Arrangements, Calendars, Expense Reports, Administrative..., Confidentiality, Office Equipment, Fax, Spreadsheets, Cross-functional..., Event Planning, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Data Entry, Meeting Scheduling, Executive Level..., Executive Support, File Management, Business Correspondence, Executive..., PowerPoint, Switchboard, Office Management, Heavy Calendaring, Office Administration, Telephone Skills, Multi-line Phone, Invoice Processing, Trade Shows, Expenses, Copying, Filing, Clerical Work, Telephone Reception, High Level Of..., 10 Key, Appointment Scheduling, Invoicing, Purchase Orders, Internet Explorer, Travel Planning, Highly detail oriented, Photocopier, Calendar Planning, Administrative Office..., Purchasing
Education
Cleveland Central Catholic
Polaris Career Center
Certificate, Administrative Technologies
Elizabeth Missionary Baptist Church June 2008 - Present
The Center for Community Empowerment, Inc. 2004 - Present
QualChoice 1998 - 2004
Humana 1992 - 1997
Skills
Administration, Biblical Studies, Coaching, Community Outreach, Customer Service, Discipleship, Event Planning, Fundraising, Grant Writing, Grants, Leadership, Leadership Development, Non-profits, Program Development, Public Speaking, Strategic Planning, Team Building, Theology, Training, Volunteer Management, Youth Ministry
Education
Youngstown State University 1979 — 1982
Associate, Business Management
Malone College
BS, Organizational Management
Commissioned Life Ministries September 2013 - Present
Elyria Baptist Church March 2013 - February 2014
Offill Financial Group / Princeton Center Planning and Investments May 2010 - November 2010
Sequoia Financial Group May 2007 - May 2010
QualChoice October 2005 - September 2006
Moskal Gross Orchosky April 2004 - October 2005
Booz Allen Hamilton 2002 - 2002
Skills
Discipleship, Youth Ministry, Ministry Development, Discipleship Training, Systematic Theology, Community Outreach, Leadership Development, Marketing, Leadership, Pastoral, College Ministry, Pension Administration, Corporate Services, Institutional...
Education
Liberty University 2011 — 2013
M.A. Theological Studies, Theology
Liberty University 1995 — 2000
B.S., Business/Sport Management, Communications
Liberty University
Masters of Divinity, Theology/Theological Studies
The Courier & Daily Comet January 2013 - Present
Bean Hamilton Corporate Benefits August 2010 - July 2011
QualChoice July 2008 - August 2010
Skills
Consulting, Advertising, Business Strategy, Building Relationships, Health Insurance, Newspapers, Marketing, Advertising Sales, Sales, Account Management
Education
Louisiana State University 2005 — 2007
Bachelor of Science (BS), Finance, General
Wofford College 2003 — 2005
Finance, General
BKD CPAs & Advisors October 2011 - Present
Craft, Veach & Company January 2011 - September 2011
QualChoice August 2010 - October 2010
Skills
Auditing, Accounting, Accounts Receivable, QuickBooks, Financial Reporting, Financial Accounting, Accounts Payable, CPA, General Ledger, Tax Accounting, Internal Controls, US GAAP, GAAP
Education
Harding University 2005 — 2010
Harding University 2005 — 2009
B.B.A, Accounting
Harding University
M.B.A, Ethics in Business Management
Norfolk Southern April 2013 - Present
EmployTemps March 2011 - April 2013
Jen's Photographic Memories August 2009 - April 2013
empyra August 2009 - March 2010
G.E. Medical 2008 - 2008
Duracote 2007 - 2008
QualChoice March 2003 - September 2005
East Financial LLC 1998 - 2005
One for All Universal Remote Control 1994 - 1996
Skills
Office Management, Administrative..., Customer Service, Marketing, Microsoft Excel, Microsoft Office, Executive..., Training, Purchasing, Budgets, Leadership, Management, Public Relations, System Administration, Public Speaking, Freight Coordinator, Expeditor, Secretary, SAP, Administration, Administrative..., Event Planning, Fundraising, Microsoft Word, Outlook, Policy, Process Scheduler
Education
Kent State University 1990 — 2005
Bachelor of Arts and Science, General Studies
Salem Senior Highschool 1987 — 1990
Diploma, College Preparatory
Arkansas Blue Cross Blue Shield January 2012 - Present
QualChoice May 2007 - December 2011
Little Rock Regional Chamber of Commerce August 2002 - January 2006
Skills
Brokers, Account Management, Insurance, Health Insurance, Sales Management, Sales, Marketing, Strategic Planning, Life Insurance, Team Building, Public Speaking, Customer Service, Disability Insurance, Medicare, Employee Benefits, Underwriting, PowerPoint, Social Media, Claim, Social Media Marketing
Education
Southern Methodist University 1996 — 2000
BA, Corporate Communications
QualChoice 2005 - Present
Vebsol, Inc 2002 - 2005
State of Arkansas, DIS 1997 - 2002
Deloitte 1996 - 1997
Deutsche Bank 1995 - 1996
IMR India 1993 - 1995
Skills
Databases, Data Warehousing, DB2, Linux, Requirements Analysis, Software Project..., Consulting, Business Analysis, Project Management, Requirements Gathering, Agile Methodologies, Microsoft SQL Server, Cognos, SSIS, SQL, Business Intelligence, Integration, SDLC, Enterprise Architecture
Education
Indian Institute of Technology, Bombay
Master's degree, Engineering
QualChoice 2001 - 2005
Skills
Health Insurance, Process Improvement, Customer Service, Team Building, Insurance, Medicare, Microsoft Excel, Event Planning, Training, Microsoft Office, Employee Benefits, Strategic Planning, Program Management, Healthcare, Management, Change Management
Education
John Carroll University 1987 — 1991
Padua Franciscan High School
GDK & Company June 2006 - Present
RTD Enterprises 2005 - 2006
QualChoice 2003 - 2005
American Benefits Mangement 1999 - 2003
Skills
Employee Benefits, Insurance, Customer Service, Customer Relations, Excel, Microsoft Excel, Account Management, Sales, Strategic Planning, Healthcare, Team Building, Disability Insurance, Life Insurance
Education
Kent State University 1997 — 1999
Interior Design
Bowling Green State University 1995 — 1997
The Walt Disney Company October 2008 - Present
Ryan Miller & Associates July 2008 - August 2008
Medical Mutual of Ohio March 2006 - June 2008
Rockwell Automation March 2004 - March 2006
Cuyahoga County Office of Budget and Management June 2000 - February 2004
QualChoice July 1996 - June 2000
PWC (bka Coopers & Lybrand LLP ) September 1995 - July 1996
Skills
Financial Reporting, Forecasting, Financial Analysis, Auditing, Internal Controls, Analysis, Financial Modeling, Finance, Budgets, Sarbanes-Oxley Act, Account Reconciliation, Internal Audit
Education
The Ohio State University Fisher College of Business 1990 — 1995
B.S., Business Administration - Accounting
Patterson Co-op
QualChoice April 2014 - Present
QualChoice August 2008 - Present
QualChoice September 2001 - August 2008
QualChoice January 2000 - September 2001
QualChoice April 1999 - January 2000
QualChoice May 1998 - April 1999
QualChoice April 1996 - May 1998
Group and Pension Administrators October 1991 - April 1996
Union Life Services December 1990 - October 1991
Skills
Health Insurance, Medicaid, HIPAA, Process Improvement, Requirements Gathering, Facets, Insurance, Cognos, Business Analysis, Claim, Software Documentation, Healthcare Industry, Visio, Health Policy, Medicare, Employee Benefits, Healthcare Information..., Security, 837I, Data Mapping, Customer Service, Microsoft Office, Business Workflows, Training, Data Analysis, HMO, Business Requirements, EDI, Microsoft Excel, Life Insurance, Healthcare, User Acceptance Testing, Underwriting, Leadership, Access, Pharmacy Benefit..., Managed Care, Claims Management, Brokers, Non-profit Leadership, Non-profit Volunteer, Claims processing, Configurations, Macess
Education
University of Arkansas at Little Rock 1993 — 1997
Business
QualChoice October 2014 - Present
Dexterous Construction October 2011 - October 2014
University of Arkansas at Little Rock July 2008 - August 2011
Little Rock School District January 2003 - June 2008
University of Arkansas for Medical Sciences August 1998 - November 2002
Alltel Corporation June 1997 - August 1998
FedEx Corporation October 1989 - December 1996
Skills
Training, Human Resources, Leadership, New Hire Orientations, Management, Recruiting, Personnel Management, Employee Relations, Benefits Administration, Job Descriptions
Education
Webster University 1999 — 2001
Master's, Human Resources and Development
Webster University 1999 — 2001
Dual - Master's Degree, Management
University of Arkansas at Little Rock 1985 — 1991
Bachelor's of Arts, Psychology
WellCare March 2008 - Present
QualChoice November 2004 - March 2008
National City Bank July 2000 - December 2002
Skills
SQL, Access, Excel, SQL Server, Word, Analysis, Data Analysis, PowerPoint, Process Improvement, Problem Solving, Software Development, Microsoft Office, Databases, Visual Basic, VBA, Business Analysis, Microsoft SQL Server
Education
Weatherhead School of Management at Case Western Reserve University 1999 — 2000
MS, Management Information Systems
Case Western Reserve University 1992 — 1998
BS, Accounting
WellCare Health Plans December 2014 - Present
Medical Mutual November 2012 - December 2014
WellCare Health Plans October 2006 - November 2012
KPMG August 2005 - October 2006
QualChoice 1996 - 2005
Mt. Sinai Medical Center December 1992 - January 1996
KPMG Audit July 1987 - December 1992
Skills
Auditing, Accounting, Finance, CPA, Insurance, Medicare, Health Insurance, Medicaid, Managed Care, Process Improvement, Sarbanes-Oxley Act, Financial Analysis, Internal Controls, Financial Reporting, Employee Benefits, HIPAA, Risk Management, Mergers & Acquisitions, Business Process..., Healthcare
Education
Kent State University 1983 — 1987
Bachelor, Accounting
QualChoice October 2012 - Present
Euronet WorldWide (EEFT) 2010 - October 2012
Euronet World Wide 2004 - 2010
Euronet Worldwide 2002 - 2004
Euronet Worldwide 2000 - 2002
Arksys 1998 - 2000
Skills
Debit Cards, Payment Systems, Transaction Processing, Payment Gateways, Payment Card Processing, EMV, PCI DSS, Credit Cards, Payments, Electronic Payments, Acquiring, ISO8583, Business Analysis, POS, Banking, Cards, Payment Cards, Electronic Funds..., Requirements Analysis, Mobile Payments, Payment Industry, E-payments, Team Management, Payment Services, Internet Banking, Cognos, Healthcare Information..., Health Informatics
Education
University of Central Arkansas 1993 — 1998
Bachelor's degree, Finance and Computer Information Systems
Sheridan High School
Sheridan High School
WellPoint October 2012 - Present
Anthem November 2006 - Present
Anthem Blue Cross and Blue Shield 2006 - Present
WellPoint November 2006 - November 2012
QualChoice Health Plan 2002 - 2007
QualChoice 2002 - 2006
SummaCare 1996 - 2002
Prudential Group Health 1982 - 1996
Skills
Managed Care, Process Improvement, Healthcare, EDI, Medicare, Medicaid, Strategic Planning, Program Management, Insurance, Healthcare Management, Health Insurance, Customer Relations, Change Management, Business Process..., Customer Service, Six Sigma, Team Building, HIPAA, Provider Relations, Management
Education
The University of Akron
Bachelor's degree
Keiter April 2013 - Present
Fahrenheit Finance September 2012 - April 2013
Capital One January 2012 - August 2012
Capital One November 2010 - January 2012
Anesthesia Management Services Organization, LLC September 2009 - July 2010
Colonial Trail PTA 2007 - 2010
Wachovia Securities June 2001 - March 2009
Wachovia (Securities) 2001 - March 2009
QualChoice February 2001 - June 2001
Soltech Group, Inc. December 1997 - February 2001
Skills
Forecasting, Cross-functional Team..., Accounting, Budgets, Finance, Analysis, Management, Account Reconciliation, Project Management, General Ledger
Education
Temple University 1985 — 1988
Master of Business Administration, Finance
Villanova University 1977 — 1981
Bachelor of Science (BS), Accounting
QualChoice April 2015 - Present
QualChoice July 2013 - April 2015
QualChoice June 2012 - July 2013
Windstream Communications August 2008 - June 2012
Alltel August 2004 - August 2008
Skills
Contract Negotiation, Legal Writing, Corporate Law, Legal Research, Affordable Care Act, Contractual Agreements, Health Insurance, Lease Negotiations, Healthcare
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2001 — 2004
Hendrix College 1996 — 2000
QualChoice May 2011 - Present
Remington Arms January 2005 - April 2011
Skills
Human Resources, Benefits Administration, Employee Benefits, Employee Relations, HRIS, Deferred Compensation, Succession Planning, Onboarding, Performance Management, FMLA, Employee Engagement, Workforce Planning, New Hire Orientations, HR Policies, Talent Acquisition, Team Building, On Boarding, Compensation, Workers Compensation, Recruiting, Personnel Management
Education
University of Arkansas at Little Rock
Bachelor's, Business Management/Human Resources
Healthfirst April 2013 - Present
Healthfirst July 2008 - April 2013
Affinity Health Plan March 2006 - July 2008
QualChoice August 1999 - February 2006
QualChoice Health Plan 1999 - 2006
Family Health Plan June 1997 - July 1999
Skills
Business Analysis, SQL, Integration, SDLC, Software Documentation, Requirements Analysis, Healthcare Information..., Requirements Gathering, Testing, Business Requirements, Analysis, Systems Analysis, Process Improvement, SharePoint
Education
Bowling Green State University 1991 — 1995
Tufts Health Plan September 2004 - Present
QualChoice September 2000 - August 2004
Skills
Health Insurance, Underwriting, Insurance, Disability Insurance, Contract Negotiation, Employee Benefits, Medicaid, Claim, Process Improvement
Education
North Park University 1995 — 1999
BA, English-Writing
Complete Provider Resource January 2010 - Present
QualChoice January 2006 - January 2010
QualChoice June 2005 - December 2005
QualChoice October 2004 - June 2005
RAPA October 2003 - September 2004
QualChoice February 2001 - October 2003
Spradley & Coker 1990 - 1994
Skills
Insurance, Negotiation, Customer Service, Managed Care, Healthcare, Customer Relations, Excel, Health Insurance, Microsoft Excel, Software Documentation, Credentialing, Management, Provider Relations, Data Integrity, E-business, Medical Billing, Contract Management, Contract Negotiation, Document Management, Claims Resolution, Communication Skills, Medicare, Healthcare Management, HMO, Physicians, Healthcare Industry, Healthcare Consulting, Hospitals, Health Policy, Claim, Medical Coding, Healthcare Information..., Analysis, PPO, Network Development, Recruiting, Utilization Management, Medical Terminology, Medicine, HIPAA, Medicaid, Employee Benefits, Revenue Cycle, Physician Relations, Disease Management, Medicare Part D, Revenue Cycle Management, Cardiology, Pharmacy Benefit..., Practice Management
Education
University of Phoenix 2003 — 2008
e-Business, Business
University of Arkansas for Medical Sciences College of Medicine May 2012 - Present
QualChoice March 2005 - May 2012
HealthScope Benefits November 2004 - March 2005
Health Net Federal Services 1999 - 2004
CIGNA HealthCare January 1994 - July 1999
Career Systems Development Corp October 1992 - November 1993
Mass Mutual October 1987 - September 1992
Montgomery Securities December 1983 - September 1987
Skills
Account Management, Claim, Data Analysis, Employee Benefits, HIPAA, Health Insurance, Healthcare, Health Policy, Healthcare Management, Insurance, Managed Care, Management, Medicaid, Healthcare Information..., Program Management, Process Improvement, Medicare, Provider Relations, Strategic Planning, SDLC
Education
University of California, Santa Barbara 1978 — 1983
Bachelor of Arts, Psychology & Sociology
Summacare Database Architect and ProgrammingSummacare2005 - Present
Cleveland Clinic Health System/Cleveland Health Network 2000 - 2006
QualChoice 1999 - 2000
Skills
Crystal Reports, Insurance, Process Improvement, Databases, Data Analysis, Analysis, HIPAA, Integration
Education
Cleveland State University 1991 — 1994
PVTinternational December 2013 - Present
QualChoice May 2005 - November 2012
St Joseph's Regional Medical Center March 1990 - November 2004
Skills
HEDIS Reveiw
Education
California State University-Northridge 1984 — 1987
BS, Nursing- Healthcare
California State University-Northridge
Windstream June 2015 - Present
QualChoice February 2015 - June 2015
ABC Financial Services February 2014 - February 2015
Acxiom September 2010 - February 2014
Verizon November 2008 - December 2009
Alltel Communications, Inc. December 2007 - November 2008
ALLTEL/Verizon Wireless September 2004 - December 2007
Fidelity National Information Services April 2003 - September 2004
Alltel Information Services February 1998 - April 2003
Alltel Information Services February 1997 - February 1998
Skills
JCL, CICS, COBOL, Mainframe, tso, html, Oracle SQL, MVS, Dreamweaver, JavaScript, CSS, HTML, Databases, Unix, Software Documentation, XML, PL/SQL, Microsoft SQL Server
Education
University of Arkansas at Little Rock 1992 — 1996
B.A, Speech Communication
QualChoice August 2011 - Present
Acxiom August 2006 - August 2011
Skills
Change Management, SQL, Software Documentation, Data Analysis, Microsoft SQL Server, Research, SharePoint, Access, Business Intelligence, Team Building, Healthcare Information..., HIPAA, Business Objects, Data Warehousing, Databases, Management, Analysis, Project Management, Disaster Recovery, Business Analysis, Training, Team Leadership, Process Improvement, ETL, Cognos
Education
University of Central Arkansas 1994 — 1999
BBA, Computer Information Systems
Elster February 2010 - Present
Fenetech October 2007 - March 2010
Elster Integrated Solutions May 2005 - October 2007
Elster 2005 - 2007
Electrical South January 2002 - May 2005
QualChoice July 2000 - November 2001
Keystone-Solutions Inc October 1996 - July 2000
Tandy Corporation April 1991 - October 1996
Skills
.NET, .NET Compact Framework, VB.NET, C#, ASP.NET, Smart Grid, Management, ZigBee, C, Testing, Software Development, Firmware, Product Development, Visual Studio, Embedded Systems, Software Engineering, Device Drivers, Embedded Software, Integration, Automation, Requirements Analysis, PCB design, Smart Metering, Microcontrollers, Hardware Architecture, Unix, TCP/IP, AMI, Software Design, RTOS, Debugging, Test Automation, System Architecture, ARM
Education
State University of New York College at Buffalo 1990 — 1996
MIS, Programming
St .Francis
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - Present
Health Alliance Plan March 2012 - October 2013
Priority Health July 2003 - March 2012
Qualchoice June 1998 - January 2002
Blue Cross Blue Shield of Michigan November 1988 - June 1998
Skills
Strategic Planning, Healthcare, Mergers, Insurance, Budgeting, Network Development, Provider Relations, PPO, HMO, Healthcare Consulting, Financial Analysis, Health Insurance
Education
MSF, Walsh College 1986 — 1989
Oakland University 1978 — 1982
Bachelor of Science (BS), Accounting and Business/Management
Strang Corp. February 2014 - Present
OverDrive, Inc June 2007 - February 2014
QualChoice 2004 - 2006
Skills
Onboarding, Benefits Administration, Training, Human Resources, Customer Service, HRIS, Employee Benefits, Employee Relations, Talent Management, Organizational..., Recruiting, Employee Training, Leadership Development, Deferred Compensation, Personnel Management
Education
Cleveland State University 2000 — 2003
BBA, Human Resources & Labor Relations
Cigna March 2015 - Present
CIGNA Healthcare March 2007 - March 2015
QualChoice 1998 - 2007
Anthem Blue Cross and Blue Shield 1985 - 1997
Skills
Health Insurance, Insurance, Medicare, Employee Benefits, Managed Care, Process Improvement, Account Management, Healthcare, Disability Insurance, HIPAA, Health Savings Accounts
Education
Bowling Green State University 1966 — 1970
BS Education, German, Geography
Arkansas Health & Wellness Solutions/Ambetter of Arkansas/Centene December 2013 - Present
EXL Landa formally Landacorp August 2011 - December 2013
QualChoice June 1996 - August 2011
QualChoice of Arkansas 1996 - August 2011
CoreSource June 1995 - June 1996
Baptist Health System December 1989 - June 1995
Skills
Staff Management..., Medical Case Management, Consultant for Medical..., Utilization Management, Development of Health..., Healthcare Management, Disease Management, Case Managment, HIPAA, Healthcare Information..., Nursing, Health Insurance, Behavioral Health, Healthcare Consulting, ICU, Training, HEDIS, HMO, Utilization Review, Program Development, Software Implementation, Healthcare, Insurance, Healthcare Industry, Hospitals, Leadership, Managed Care, Medicaid, Medicare, Quality Improvement, Staff Management, Case Management, NCQA, SharePoint, Process Improvement, Health Policy, Management, Team Building, Accreditation
Education
Arkansas Tech University 2010 — 2011
BSN, Nursing
Baptist School of Nursing 1988 — 1990
Diploma, Nursing, RN
Cy-Fair Volunteer Fire Department 2012 - Present
UnitedHealthcare January 2001 - Present
QualChoice 1998 - 2001
KeyCorp January 1998 - December 2000
Skills
Health Insurance, Insurance, Dental, Employee Benefits, Health, Healthcare, Underwriting, Account Management, Health Plans, Customer Relations, Strategic Planning, Contract Negotiation, Customer Service, Public Speaking, Negotiation, Consultative Selling, Data Analysis, Excel, Client Retention, Health Savings Accounts, Microsoft Excel, Health Policy, Sales, Brokers, Strategy, Medicare, Managed Care, Disability Insurance, Management, PPO, HMO, COBRA, Long-term Care, Health Care Reform, Benefits Administration, Medicare Part D, Life Insurance, Customer Retention, Provider Relations, Medicaid, Healthcare Industry, HIPAA, Claim, Selling
Education
Cleveland State University 1991 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mount Vernon Nazarene University 1988 — 1991
Bachelor's degree, Business Administration and Management, General
QualChoice Director of Actuarial ServicesQualChoice of Arkansas2009 - Present
Education
Harding University 1995 — 1999
BS, Math
Medical Mutual of Ohio January 2014 - Present
Pharmaceutical Strategies Group March 2005 - January 2014
QualChoice of Ohio October 1995 - March 2005
QualChoice 1995 - 2005
Skills
Medicare Part D, Hospitals, Pharmacy, Disease Management, Managed Care, Clinical Research, Medicaid, Utilization Management, Healthcare, Pharmaceutical Industry, Healthcare Consulting, Pharmacy Automation, Medicare, Health Policy, Healthcare Industry, Oncology, Health Insurance, Pharmacy Benefit..., Home Infusion, Clinical Trials, Informatics, Diabetes, Healthcare Management, Pharmacists, Biotechnology, HIPAA, Medication Therapy..., Clinical Pharmacy, Physicians, Healthcare Information...
Education
St. Louis College of Pharmacy 1986 — 1992
Pharm.D.
EnvisionRxOptions July 2013 - Present
Molina Healthcare of Ohio, Inc. September 2011 - July 2013
WellCare 2008 - 2011
WellCare of Ohio 2006 - 2008
QualChoice 1994 - 2005
Skills
Leadership, Management, Managed Care, Strategic Planning, Medicare, Program Management, Healthcare, Provider Relations, Medicaid, Health Insurance, Insurance, Sales, Marketing, Start-ups, Account Management
Education
Bowling Green State University 1980 — 1983
Bachelors of Science, Social Work
Mayfield High School 1977 — 1980
Self-Employed February 2014 - Present
SS&G May 2006 - June 2012
Progressive Insurance 2005 - 2006
Qualchoice 2003 - 2005
PricewaterhouseCoopers April 1998 - May 2003
Skills
CPA, Financial Accounting, Auditing, Tax, Financial Reporting, Accounting, Assurance, Financial Analysis, Internal Controls, Finance
Education
Linfield College 1992 — 1996
BS, Accounting
New Horizon's July 2007 - October 2011
New Horizons Computer Learning Centers In Cleveland/Akron July 2007 - October 2011
QualChoice 1995 - 2007
Blue Cross and Blue Shield of Ohio 1970 - 1994
Skills
Professional Medical..., Experience with Medicare, Customer Satisfaction, Word, Customer Relations, PowerPoint, Outlook, Excel, Claims Resolution, Classroom Instruction, Experience with Medicaid, Policy and Procedure..., CMS Claim forms, Managed Care, HMO, PPO, Software Documentation, Medicaid, Health Insurance, Medical Coding, Training, Medical Terminology, Hospitals, Customer Service, Medical Records, HIPAA, CPT, Technical Training, Customer Oriented, Medical Billing, Healthcare Information..., Medicare
Education
New Horizons Computer Learning Centers 2007 — 2011
CPC, CMAA, CBCS, Medical Billing and Coding
Baldwin-Wallace College 1985 — 1991
BA, Business Administration
Cuyahoga Community College 1984 — 1987
Associate's degree, Business Management
QualChoice 2010 - Present
SXC Health Solutions 1998 - 2010
Skills
Pharmacy Benefit..., Managed Care, Utilization Management, Pharmacy, Medicare Part D, Leadership, Disease Management, Medicare, Healthcare Industry, Healthcare, Outcomes Research, Pharmacy Automation, Medicaid, Clinical Research, Health Policy, HIPAA, Hospitals, Diabetes, Medication Therapy..., HMO, Health Insurance, Provider Relations, Healthcare Management, Clinical Pharmacology, Healthcare Consulting, Healthcare Information..., Informatics, Pharmacists, Health Economics
Education
University of Arkansas for Medical Sciences 1999 — 2000
Pharm.D., Pharmacy
University of Arkansas for Medical Sciences 1982 — 1985
B.S., Pharmacy
Harding University 1979 — 1982
Pre-Pharmacy
Quadax, Inc. February 2010 - Present
National Interstate Insurance Company November 2006 - June 2011
QualChoice August 2000 - November 2005
Education
Cleveland State University 1986 — 1989
MBA, Finance
Miami University 1976 — 1980
BS, Accounting/Finance
Cleveland Clinic January 2013 - Present
Cleveland Clinic June 2008 - January 2013
Cleveland Clinic October 2005 - June 2008
Squire Sanders & Dempsey 2005 - 2005
QualChoice 2003 - 2004
Cleveland Clinic 2002 - 2003
Cleveland Clinic 2000 - 2002
Cleveland Clinic 1996 - 2000
Cavitch, Familo & Durkin, LPA & Baker & Hostetler 1988 - 1996
Skills
Healthcare, Healthcare Management, Healthcare Information..., Program Development, Hospitals, Program Management, Process Improvement, Epic Systems, Public Speaking, Strategic Planning, Clinical Research, Leadership, Patient Safety, Grant Writing, Nursing, Leadership Development, Change Management, Non-profits, Microsoft Excel, Microsoft Office, Executive Coaching
Education
The Ohio State University
Bachelor’s Degree, Education
Pulmonary Hypertension Association January 2009 - January 2015
Wake Forest Baptist Health June 2001 - December 2002
QualChoice September 1994 - June 2001
Skills
Registered Nurse, Healthcare, Non-profits, Public Health, Clinical Research, Hospitals, Program Development, Healthcare Information..., Cardiology, Community Outreach, EMR, Healthcare Management, Fundraising, Leadership, Strategic Planning, Volunteer Management, Public Speaking, Nonprofits, Inpatient, Nursing, Grant Writing, Health Education, Medicine, Program Evaluation, Access, Diabetes
Education
Gardner-Webb University 1983 — 1988
BSN, Nursing
Montefiore Hospital School of Nursing 1968 — 1971
Diploma, Nursing
Windsor Health Plan April 2011 - February 2014
Arkansas Blue Cross Blue Shield May 2009 - February 2010
NovaSys Health January 2008 - March 2009
QualChoice January 1999 - December 2007
. October 1974 - December 1998
Skills
Healthcare, Medical Billing, Disease Management, Clinical Research, CPT, ICD-9, Claim, Insurance, Health Education, Health Policy, HCPCS, Management, Case Management, Case Managment, Utilization Review, Health Insurance, HIPAA, Managed Care, Medicare, Hospitals, Medicaid
Education
University of Arkansas at Little Rock 1976 — 1979
Associate Degree, Nursing
McClellan
Truck Centers of Arkansas April 2014 - Present
Independent Case Management November 2009 - February 2014
Ramsey Krug Farrell & Lensing a Division of BancorpSouth Insurance Services August 2002 - November 2009
QualChoice August 2000 - April 2002
Cornerstone Development 1991 - 1994
Skills
Case Managment, Human Resources, Benefits Administration, FMLA, Disability Insurance, Customer Service, Employee Benefits, Workers Compensation, EEO/AA Compliance, EEO Investigations, EEO Reporting, ADA compliance, Job Description Creation, FLSA, New Hire Orientations, I-9 Compliance, I-9 audits, Training, Employment..., Pregnancy Discrimination, Emotional Intelligence, Employee Relations, Employee Handbooks, Hiring Employees, Employment Law, EEO, EEOC, Onboarding, Workforce Planning, Legal Compliance, Succession Planning, HR Policies, Conflict Resolution, Personnel Management, Interviews, Employee Engagement, Hiring, Leave of Absence, Performance Management, Open Enrollment, Employee Orientations, Employment Law..., Employee Recognition, SHRM, Benefits Management, Exit Interviews, COBRA, Background Checks, Legal Liability, Affirmative Action
Education
Hendrix College
University of Arkansas at Little Rock
Working on my BA in Business, Human Resources
Art Smart, LLC June 1998 - Present
QualChoice 2009 - 2013
Skills
Managed Care, Health Insurance, Medicare, Medicaid, HMO, HIPAA, Utilization Management, PPO, Claim, Healthcare Industry, Credentialing, Healthcare Management, Medicare Part D, Healthcare, Insurance, Pharmacy Benefit..., Health Policy, Healthcare Information..., Claims Resolution
Education
University of Arkansas at Little Rock
Bachelor of Science (BS), Communication Disorders Sciences and Services
University of Arkansas for Medical Sciences
Masters of Science, Audiology/Audiologist
QualChoice April 2000 - Present
Rebsamen Hospital April 1998 - March 2000
NovaSys February 1997 - April 1998
Health Advantage April 1987 - February 1997
Education
University of Arkansas at Fayetteville 1982 — 1983
MBA, Finance, General
Harding University 1978 — 1982
BBA, Accounting
US Army May 2015 - Present
QualChoice September 2011 - May 2015
Arkansas Blue Cross Blue Shield March 2009 - September 2011
Electronic Data Systems, a Hewlett Packard Company July 2008 - March 2009
Hospital Nursing May 1998 - July 2008
Skills
Healthcare, Healthcare Information..., Health Insurance, HIPAA, Managed Care, Access, Analysis, Training, Healthcare Management, Hospitals, Registered Nurses, Data Analysis, Microsoft Excel, Configuration Management, System Testing, User Acceptance Testing, Auditing, Process Improvement, Requirements Gathering, Software Documentation, Business Analysis, Management, Cognos, Business Intelligence, Requirements Analysis, Healthcare Industry, Vendor Management, Certified Professional..., ICD-9, ICD-10, MEDai Risk Navigator..., Business Objects, Team Building, Integration, Testing, Project Management, Healthcare Analytics, Utilization Review, Medicaid, Insurance, Visio
Education
University of Arkansas at Little Rock 2007 — 2010
Masters, Business Administration
Arkansas Tech University 1994 — 1998
Bachelor, Nursing
Complete Provider Resource February 2014 - Present
Unemployed August 2013 - February 2014
Complete Provider Resource February 2010 - February 2014
Vestcom April 2003 - August 2013
Affiliated Foods Southwest September 1999 - April 2003
QualChoice June 1998 - September 1999
Skills
Project Management, Direct Marketing, Account Management, JavaScript, Strategic Planning, SharePoint, C#, Microsoft SQL Server, CSS, HTML, Windows Server, Troubleshooting, Microsoft Office, Customer Service, Software Documentation, Microsoft Excel, SQL, Networking, Visual Studio, ASP.NET, Process Improvement, IIS, Adobe Creative Suite, VB.NET, Photoshop, Visio, Windows, Access, Network Design, Network Architecture, Network Administration, Wireless Networking, Help Desk Support, Windows 7, Visual Basic, Active Directory, Database Administration, OS X, DHCP, Microsoft Exchange, Servers, Crystal Reports, Disaster Recovery, Network Security
Education
University of Phoenix 2008 — 2011
Associates Degree in Computer Information Systems, Computer Information Systems
University of Arkansas at Little Rock 1987 — 1988
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences, General
UnitedHealthcare May 2012 - Present
UnitedHealthcare September 2010 - May 2012
QualChoice June 2000 - September 2010
QualChoice September 1994 - July 2000
QualChoice June 1994 - September 1994
Skills
Access, Contract Negotiation, Management, Staff Development, Networking, Insurance, Health Insurance, Healthcare, Training, Team Building, Strategic Planning, Team Leadership, Process Improvement, HIPAA, Credentialing, Managed Care, Microsoft Excel, Physicians, Policy, HMO, Provider Relations, Medicaid, Network Development
Education
American University of Paris 1986 — 1988
B.A., International Business Administration
Rhodes College 1984 — 1986
French, Business Administration
University Hospitals of Cleveland November 2009 - Present
University Hospitals of Cleveland November 2009 - Present
University Hospitals of Cleveland October 2007 - September 2009
QualChoice May 2003 - October 2007
NCS Healthcare 1998 - May 2003
Skills
oracle, core, can..., Supply Chain Management, Event Planning, Project Coordination, Management, Security, Product Development
Education
Lakeland Community College
Associate's Degree, Applied Business
University Hospitals Health System 2011 - Present
University Hospitals Health System 2007 - 2011
QualChoice 2003 - 2007
Ernst & Young 1999 - 2003
Education
Penn State University 1995 — 1998
BS, Accounting
Denison University 1994 — 1995
QualChoice April 2015 - Present
Eric Rob & Isaac July 2009 - April 2015
Stone Ward July 2005 - October 2005
Nicholson Communications October 2003 - June 2005
FORZA February 2003 - October 2003
Stone Ward November 1999 - February 2003
Skills
Illustration, Graphic Design, Dreamweaver, Indesign, Illustrator, Photoshop, InDesign, Advertising, Branding, Adobe Creative Suite, Visual Communication, Packaging, Art Direction, Logo Design, Corporate Identity, Posters, Digital Illustration, Brochures, Drawing, Vector Illustration, Art, Branding
Education
Harding University 1996 — 1999
Bachelor of Fine Arts (BFA), Graphic Design
WellCare January 2007 - Present
QualChoice 1997 - 2007
Skills
HIPAA, Managed Care, Medicare, Healthcare, Medicaid, Health Insurance, Healthcare Information..., Healthcare Industry, Hospitals, Insurance, Healthcare Consulting, Management, Strategic Planning, Leadership, EHR, Healthcare Management, Revenue Cycle, Provider Relations, Health Policy, Disease Management, Claim, Physicians, Medicare Part D, Medical Billing, Process Improvement, Software Documentation, Employee Benefits, Network Development, EMR, Performance Improvement, Data Analysis, Medicaid Managed Care, Utilization Management, Health Economics, Healthcare Analytics, Pharmacy, Access
Education
Cleveland State University 1982 — 1986
Bachelor of Arts (BA), Social Sciences, 3.5
Mayfield
University Hospital of Cleveland July 2013 - Present
University Hospitals of Cleveland August 2006 - July 2013
QualChoice January 2001 - August 2006
University Hospital Homecare September 2000 - January 2001
Nephrology & Hypertension Associates September 1999 - September 2000
Skills
Medical Records, Data Entry, Medicine, Home Care, Vital Signs, Process Scheduler, Telephone Skills, Surgery, Databases, Insurance, Filing, Appointment Scheduling, Physicians, Testing, Healthcare, HIPAA, Hospitals, Healthcare Information..., Healthcare Management, Medicare, Clinical Research
Education
Indiana Wesleyan University 2011 — 2013
Bachelor, Business Management
Indiana Wesleyan University 2010 — 2013
Bachelors in Business Managament, Business, 3.5
Charles F Brush 1989 — 1992
Diploma
Grace Hospital November 2009 - Present
Summa Health System January 2007 - January 2010
QualChoice January 1994 - December 2006
Skills
Marketing and Clinical...
Education
Cleveland State University 1975 — 1979
Bachelor of Arts (B.A.), Social Work
QualChoice August 2008 - Present
Arkansas Blue Cross Blue Shield May 2008 - August 2008
Skills
Cognos, SQL, VBA Coding, Data Warehousing, SAS, ETL, SSIS, T-SQL, Databases, Access, Microsoft SQL Server, Business Analysis, Data Analysis, SDLC, SSRS, Requirements Gathering, Business Objects, Business Intelligence
Education
University of Central Arkansas 2006 — 2010
Bachelor of Science (BS), Applied Mathematics, 3.46
University of Central Arkansas 2006 — 2010
Bachelor of Business Administration (BBA), Insurance and Risk Management, 3.46
QualChoice October 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Ouachita Baptist University 1988 — 1992
Bachelor of Science (BS), Sociology
Benton High School 1986 — 1988