SCAN Health Plan
Industry: Healthcare company
DescriptionSCAN Health Plan is a not-for-profit, Medicare Advantage, health maintenance organization based in Long Beach, California. Founded in 1977, they provide healthcare coverage to Medicare beneficiaries throughout the state, currently serving nearly 200,000 members. Headquarters: Long Beach, California, United States CEO: Chris Wing Revenue: 2.3 billion USD Number of employees: 1,100 Corporate vice president: Jill Selby (Strategic Initiatives, Product Development) Subsidiary: Scan Health Plan Arizona
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SCAN Health Plan Employees
DaVita HealthCare Partners June 2014 - Present
DaVita HealthCare Partners May 2013 - May 2014
SCAN Health Plan June 2010 - April 2013
Coventry Health Care May 1998 - June 2010
Skills
Hospitals, Customer Service, Strategic Planning, Project Management, Clinical Research, Public Speaking, Research, Change Management, Medicare, Case Management, Managed Care, HIPAA, Healthcare Industry
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Registered Nursing/Registered Nurse
Miami University 1982 — 1985
Associate's degree, Registered Nursing/Registered Nurse
SCAN Health Plan December 2013 - May 2014
MD Care Health Plan November 2011 - May 2012
Citrus Valley Health Partners January 2010 - February 2011
Orange Coast Memorial Medical Center January 2010 - October 2010
Skills
Healthcare, Healthcare Information..., Nursing, Hospitals, Medicaid, HIPAA, Healthcare Management, EMR, Software Documentation, Informatics, EHR
Education
Trinity Graduate School 1999 — 2001
Masters in Bioethics, Management Sciences and Quantitative Methods
Vanguard University of Southern California 1987 — 1991
Bachelor of Science, Biochemistry, 3.7
St. George's University
First two years of medical school studies completed- 1991-1992, Medicine
Men's Wearhouse January 2014 - Present
I Need a Miracle Tickets 2008 - 2012
SCAN Health Plan March 2007 - October 2008
Borders January 2004 - March 2007
Skills
Customer Service, Retail, Merchandising, Store Management, Sales, Visual Merchandising, Loss Prevention, Inventory Management, Customer Satisfaction, Inventory Control, Microsoft Office, Microsoft Word, Cashiering, Time Management
Education
Long Beach City College 2013 — 2016
Computer Systems Networking and Telecommunications
SCAN Health Plan February 2007 - Present
Various Contract Programming Engagements 2004 - February 2007
Fax.com (aka Telcom Tech Support) 1999 - 2004
Skills
HIPAA, .NET, Process Improvement, SDLC, Healthcare Information..., Visio, Microsoft SQL Server, Software Documentation, ASP.NET, XAML, C#, VB.NET, ADO.NET, WPF, Management, WCF, SSIS, Unit Testing, Code Coverage, TFS, LINQ, EF, SPROCS, IIS, Performance Tuning, Active Directory, Scrum, Agile Methodologies, SSRS, Crystal Reports, T-SQL, Database Design
Education
Saddleback College 1999 — 2002
Associate in Science: Computer Information Management - Applications Developer, Computer Programming, 3.77
Southern New Hampshire University
SCAN Health Plan November 2014 - Present
Scan Health Plan May 2012 - Present
SCAN Health Plan May 2012 - May 2012
GoodJobs LA September 2011 - March 2012
SCAN Health Plan July 2011 - September 2011
Molina Healthcare August 2010 - March 2011
SCAN Health Plan November 2008 - February 2010
Value Options October 2006 - January 2008
Kole Imports January 2005 - October 2006
Skills
Customer Service, HIPAA, Healthcare, Access, Data Entry, Healthcare Industry, Leadership, Outlook, Process Improvement, Microsoft Excel, Training, Microsoft Office, CRM, Sales Operations, Fax, Administrative..., Spanish-English, Teamwork, Time Management, Spreadsheets, Filing, Office Management, Onboarding, Administration, Employee Relations, Recruiting, Administrative..., 10 Key, Adobe Acrobat, Telephone Skills, Confidentiality, Calendars, At Multitasking
Education
National Institude of Technology 2008 — 2009
Medical Assistant, Certified Medical Assistant & Phlobotomist
Long Beach City College
General classes
SCAN Health Plan February 2015 - Present
SCAN Health Plan February 2012 - February 2015
SCAN Health Plan February 2006 - February 2012
SCAN Health Plan July 2003 - February 2006
Molina Healthcare June 1999 - July 2003
Skills
Medicaid, Arbitration, HIPAA, Litigation, Appeals, Disease Management, Medicare, Utilization Management, Healthcare Industry, Inpatient, Provider Relations, EMR, Health Insurance, Healthcare, Managed Care, Nursing, Healthcare Information...
Education
Long Beach City College 2004 — 2009
Associate of Arts (AA), Licensed Practical/Vocational Nurse Training
Long Beach City College 2004 — 2009
Associate of Arts (A.A.), Criminal Justice and Corrections
SCAN Health Plan May 2003 - Present
Skills
C-Level Relationships, Former Copy Editor..., Board Management, High Energy Level, High Quality Standards, Healthcare Information..., HIPAA, Managed Care, Medicaid, Provider Relations, Board of Director..., Board of Directors, Healthcare, Healthcare Management, Medicare, Health Policy, Physician Relations, Healthcare Industry, Hospitals, Outlook, Healthcare Consulting, Visio, Benefits Administration, HMO, Revenue Cycle, Team Building, Strategic Planning, EMR, Disease Management, Utilization Management
Education
Pacific Union College
Bachelor's degree
SCAN Health Plan June 2005 - Present
Sheppard Mullin Richter & Hampton LLP September 1999 - June 2005
Davidson and Associates 1994 - 1995
Philips Interactive Media 1991 - 1993
Skills
Employment Law, Employee Relations, Employment Contracts, Employee Handbooks, Litigation, Healthcare, Medicare Advantage, HIPAA, Six Sigma, Yoga
Education
Harvard Law School 1996 — 1999
Doctor of Law (JD), Law
University of California, Los Angeles 1988 — 1994
Bachelor of Science (BS), Communication and Media Studies
CarFinance.com June 2014 - Present
StrataCare June 2010 - June 2014
Scan Health Plan May 2006 - June 2010
APX April 2002 - May 2006
Skills
MAS500, SSRS, Business Intelligence, Crystal Reports, SSIS, Data Warehousing, Data Modeling, Microsoft SQL Server, Data Analysis, Cognos, Dashboard, IT Solutions, .NET, Visual Basic, Business Analysis, SharePoint, Database Design, Analysis Services, Business Strategy, Access, HIPAA, Integration, Healthcare Information..., Performance Tuning, SQL, Software Documentation, Systems Analysis, SDLC, Software Project..., Requirements Analysis, Databases, SOA, T-SQL, Enterprise Architecture, Database Administration, ETL
Education
Islamic Azad University 1996 — 2000
BS.
SCAN Health Plan September 2015 - Present
Dolphin Health Specialty Pharmacy January 2015 - September 2015
Tufts Medical Center June 2008 - September 2014
Geiger Gibson Community June 2011 - August 2014
Walgreens Pharmacy May 2007 - December 2009
UMass Medical School July 2007 - July 2008
Skills
Hospitals, Healthcare, Specialty Pharmacy, Pharmacy Manager, Ambulatory Care..., Managed Care Pharmacist, Outpatient Pharmacist, Clinical Pharmacy, Patient Safety, Healthcare Management, EMR, Medicine, Healthcare Information..., Managed Care, Clinical Research, Pharmacy, HIPAA, Informatics, Inpatient, Pharmacists, Medication Therapy..., Patient Education, Management
Education
Northeastern University 2001 — 2007
Doctor of Pharmacy (Pharm.D.), Pharmacy
University of Massachusetts Medical School 2007 — 2008
PGY1, Managed Care Pharmacy Residency
Workplace Management Solutions July 2014 - Present
IFMA Foundation July 2014 - Present
Vienna University of Technology December 2012 - Present
MIT Professional Education August 2010 - Present
SCAN Health Plan June 2003 - June 2014
CalOptima 1995 - June 2003
Orange County Transportation Authority 1989 - 1995
Orange County Transportation Authority 1988 - 1995
Skills
Facilities Management, Change Management, Corporate Real Estate, Purchasing, Strategic Planning, Contract Management, Team Building, Business Continuity..., Workplace Design, Procurement, Contract Negotiation, Project Management, Sustainability, Analysis, Project Planning, Budgets, Strategy, Leadership, Nonprofits, Start-ups, Vendor Management, Program Management, Microsoft Office, Management, Customer Service, Operations Management, Business Development
Education
Rhode Island College
Bachelor of Arts Degree, Music
University of California, Irvine
Facility Management Certificate
University of Redlands
Bachelor of Science Degree, Business and Management
My science EQ study May 2012 - Present
SCAN Health Plan June 2009 - Present
Department of Veterans Affairs July 2013 - July 2013
Saint Joseph's Hospital December 2010 - April 2013
Golden springs medical clinic August 2011 - September 2012
Skills
Microsoft Word, Teaching, Customer Service, Public Speaking, Research, PowerPoint, Teamwork, English, Nursing Care, Volunteering, Patient Safety, Patient Education, Organization, Microsoft Office, Microsoft Excel, Social Media, Management, Registered Nurses, Patient Advocacy, Supply Management, Infection Control, Bedside Manner, patient edu, safety, Leadership, Medical Records, Compassion, Quality Patient Care
Education
Pasadena City College 2010 — 2013
ADN, Registered Nursing/Registered Nurse
Sookmyung Women's University 2006 — 2007
Physics
BroadPath Healthcare Solutions June 2013 - Present
Golden Outlook Insurance Services December 2011 - Present
SCAN Health Plan September 2008 - December 2011
Family Service Association September 2003 - November 2006
John Muir Health October 1992 - March 2000
Skills
Managed Care, Medicare, Health Insurance, Healthcare, Medicaid, HIPAA, Medicare Part D, HMO, Health Policy, Healthcare Industry, Healthcare Consulting, Healthcare Management, Insurance, Network Development, Provider Relations
Education
Saint Mary's College of California 1997 — 1999
MS, Health Care Administration
San Francisco State University 1977 — 1982
BSW, Social Work
SCAN Health Plan January 2015 - Present
SCAN Health Plan January 2011 - Present
SCAN Health Plan December 2005 - January 2011
SCAN Health Plan January 2002 - December 2005
SCAN Health Plan October 2001 - January 2002
Franklin County August 1999 - July 2001
Skills
Healthcare, Medicare, Case Management, Elder Care, Managed Care, Healthcare Management, Social Services, Medicaid, HIPAA
Education
Ohio University 1995 — 1999
Psychology & Sociology
D&S Ingredient Solutions LLC January 2015 - Present
CareMore Health Plan July 2014 - January 2015
SCAN Health Plan November 2013 - July 2014
Independant Wellness, Health, Fitness Coach July 2013 - May 2014
Saratoga Food Specialties September 2011 - September 2013
Oak Surgical Institute August 2003 - March 2011
CTR Supply March 1998 - June 2003
Skills
Sales, Customer Service, Marketing, Budgets, Management, Competitive Analysis, Customer Satisfaction, Strategy, Software Documentation, Time Management, Human Resources, Purchasing, Analysis, Negotiation, Personal Training, Athletic Training, Nutrition, Medical/Surgical, Problem Solving, Fitness Industry, Pharmaceutical Industry, Fitness Modeling, Training, Retail, Lifestyle, Coaching
Education
Kankakee Community College 1998 — 2002
Associate's degree, Business Administration and Management
Chaffey Community College 1989 — 1992
Associate's degree, General studies
ancillary provider services March 2013 - Present
ancillary provider services March 2013 - Present
SCAN Health Plan September 2012 - December 2012
Education
Tri Community Photography Program 2014 — 2014
Photography
Mt. San Antonio College 2011 — 2012
Marine Biology and Biological Oceanography
SCAN Health Plan August 2013 - Present
First Class Pizza Inc May 2008 - Present
Countrywide Home Loans May 2007 - August 2009
New Century Mortgage December 1996 - May 2007
Avco Industries 1992 - 1995
Skills
Mortgage Banking, Mortgage Lending, FHA, Loans, USDA
Education
San Jose State University 1986 — 1991
Project Specialist - Volunteer June 2012 - 2014
American Medical Technologies a d/b/a of Gordian Medical, Inc. March 2011 - March 2012
Dunn-Edwards Corporation February 2008 - April 2009
First American Title 2006 - 2007
Experian North America 2004 - 2006
PacifiCare Health Systems February 2001 - March 2004
SCAN Health Plan 1996 - 1999
Skills
Project Management, Business Analysis, Vendor Management, Project Delivery, Program Management, PMP, CRM, Leadership, Project Planning, Change Management, Team Leadership, Cross-functional Team..., Team Building, Management, Process Improvement, SDLC
Education
University of California, Irvine 2013 — 2014
Project Management, Information Technology Project Management, A
Advanced Career Transition Workshop 2014 — 2014
Career Development, A
Univeristy of Phoenix 2004 — 2005
Certification for Project Manager Professional, Information Technology Project Management
San Diego State University-California State University 1975 — 1978
Bachelor's degree (In progress), Communication, Journalism, and Related Programs
University Irvine 2013 — 2014
Project Management
SCAN Health Plan June 2007 - Present
St Mary Medical Center June 1993 - September 2004
St Mary Medical Center, Long Beach, Ca June 1980 - July 1993
Skills
Utilization Management, Managed Care, Nursing, HMO, Behavioral Health, Disease Management, Complex Case Management, Respiratory Care..., RRT, CRTT, Geriatric Psychiatry, Respiratory Therapy ICU, Ventilator Management, PFT, Clinical Instructor of..., Home Care, Case Management, Case Managment, HIPAA, Healthcare Consulting, Healthcare Management, Medicaid, Medicare
Education
Long Beach City College
Associate's degree, Science
Western Growers October 2013 - Present
Motiv8 Consulting July 2010 - Present
SCAN Health Plan November 2012 - October 2013
arc: After School & Experiential Education July 2011 - October 2012
THINK Together February 2007 - June 2011
Los Angeles County Board of Supervisors June 2006 - February 2007
Skills
Leadership Development, Training Delivery, Coaching, Program Development, Training, Staff Development, Nonprofits, Team Building, Strategic Planning, Community Outreach, New Hire Orientations, Onboarding, Succession Planning, Employee Engagement, Employee Relations, Talent Management, Human Resources, Performance Management, HR Policies, Learning Management..., Organizational..., Talent Acquisition, Personnel Management, Organizational..., Employee Training, Program Management, Workshop Facilitation, Leadership
Education
University of California, Irvine 2012 — 2014
Certificate, Human Resources Management, 3.9
Pepperdine University, The George L. Graziadio School of Business and Management 2010 — 2011
Master of Science (M.S.), Management & Leadership, 3.8
University of Southern California 1999 — 2003
Bachelor’s Degree, Political Science & Sociology, 3.3
SCAN Health Plan August 2014 - Present
Catalina Express March 2013 - August 2014
Vision Communications 2011 - 2012
VXI Global Solutions, Inc March 2010 - April 2011
Skills
Customer Service, 60 wpm, Microsoft Office, Microsoft Excel, Microsoft Word, Mas 90, Customer Satisfaction, Administration, Call Centers, Invoicing, Sales, Outlook
Education
Long Beach City College 2011 — 2014
Associate's degree, Architectural Drafting and Architectural CAD/CADD
Polytechnic University of the Philippines 2004 — 2006
Bachelor of Arts (B.A.), Architecture
Reverge Labs, LLC June 2014 - Present
Otis College of Art and Design August 2011 - June 2014
Section Studios May 2013 - June 2013
SCAN Health Plan February 2010 - September 2012
Osfolio January 2006 - April 2011
Skills
Maya, Photoshop, Concept Art, Digital Illustration, Texturing
Education
Otis College of Art and Design 2010 — 2014
SCAN Health Plan June 2012 - Present
SCAN Health Plan May 2005 - January 2011
AppleOne/SCAN Health Plan January 2005 - May 2005
Laureate Education Inc July 2003 - January 2005
Skills
Bilingual, Excel, Word, Access, PowerPoint, Windows, Lotus Notes, Adobe Acrobat, Typing, Healthcare, Microsoft Word, Microsoft Excel, Managed Care, Event Planning, Medicaid, Marketing, Health Insurance, Medicare, Management, Sales, Customer Service, Microsoft Office, Administrative...
Education
University of Phoenix-Southern California Campus 2012 — 2014
Bachelor's degree, Health/Health Care Administration/Management
University of Phoenix 2010 — 2011
Associate of Science, Healthcare Administration
Gardena Valley Christian School
Los Angeles Harbor College
Genera Education, General
Blizzard Entertainment October 2013 - Present
Blizzard Entertainment January 2013 - March 2014
SCAN Health Plan June 2012 - January 2013
SCAN Health Plan August 2011 - June 2012
SCAN Health Plan November 2004 - August 2011
Keenan Honda June 2002 - November 2004
Brown & Brown September 1999 - June 2002
Skills
Microsoft Office, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Calendaring, Travel Planning, Confidentiality, Data Analysis, Access, Management, Software Documentation, Visio, Team Building, Informatics, Process Improvement, Training, Healthcare, Hospitals, Project Management, Human Resources, Sales, Process Scheduler, Healthcare Management, Cross-functional Team..., Medicare, Leadership, HIPAA, Team Leadership, Data Entry, Employee Relations, System Administration, Databases, Program Management, Budgets, Customer Service, Marketing, Travel Arrangements, Payroll, Quality Assurance, Administrative..., Analysis, Healthcare Information..., Time Management, SharePoint, Event Planning, Adobe Acrobat, Accounts Payable, Medicaid, Recruiting
Education
Long Beach City College 2006 — 2015
Business
University of Phoenix 2011 — 2011
Bachelor of Science, Information Technology; Database Administration
Warren Hills Regional High School 1996 — 2000
SCAN Health Plan December 2014 - Present
AIDS Healthcare Foundation October 2011 - December 2014
MedImpact October 2010 - October 2011
Group Health Cooperative September 2009 - October 2010
National Alliance of State Pharmacy Associations July 2008 - July 2009
Education
Midwestern University (AZ) 2004 — 2007
PharmD, Pharmacy
Centers for Medicare & Medicaid Services August 2010 - Present
Johns Hopkins Bloomberg School of Public Health January 2011 - May 2012
Cancer Prevention and Treatment Demonstration October 2009 - June 2010
RAND Corporation July 2007 - August 2009
UCLA September 2006 - June 2007
SCAN Health Plan June 2006 - September 2006
SCAN Health Plan March 2005 - September 2006
Campaign for Mental Health July 2004 - November 2004
Skills
Stata, Public Policy, Public Health, Health Services Research, SAS, Medicare, Gerontology, Atlas.ti, Epidemiology, Healthcare, Policy, Research, Program Evaluation, Health Policy, Government
Education
The Johns Hopkins University 2009 — 2013
PhD, Health Services Research
University of California, Los Angeles 2005 — 2007
Masters, Public Policy
University of Pennsylvania 1997 — 2001
BA, Sociology and Political Science
Dynamic Healthcare Systems, Inc January 2013 - Present
SCAN Health Plan 2010 - 2012
Arta Medicare/ MD Care Health Plan September 2007 - June 2010
Activus Home Loans January 2006 - September 2007
Secured Funding January 2005 - January 2006
Fidelity National Title January 2002 - January 2005
Skills
Medicare, Healthcare, Leadership, Microsoft Word, Outlook, Training, Data Entry, Microsoft Excel, PowerPoint, Customer Service, SQL, Microsoft Office, Sales, 10 Key, Windows 7, QNXT, Trizetto, Spanish-speaking, MC400, METS, microsoft access, Office Outlook, EZCAP, Enjoy Challenges, 70 wpm, EZNET, MHC, MPD, Enjoy Learning, Risk Management, Prescription Drug Event, Encounters, Medicare-Medicaid Plan..., SDLC, Medicaid, Public Speaking, HIPAA
Education
University of Phoenix 2012 — 2015
Bachelor of Science (B.S.), Concentration in Management, 4.0
Orange Coast College 1999 — 2005
Bachelor of Arts (B.A.), Accounting and Business/Management
SCAN Health Plan August 2011 - Present
SCAN Health Plan August 2011 - February 2012
First Health Priority Services October 2003 - March 2005
Education
Los Angeles City College 2008 — 2011
Associate of Arts (AA), Psychology
UCLA Health October 2014 - Present
Act One September 2012 - Present
So Cal Gas 2012 - 2014
So Cal Gas 2012 - 2014
So Cal Gas 2012 - 2014
Ajilon 2013 - 2013
Self Employed September 2011 - September 2012
SCAN Health Plan 2005 - 2011
Bienestar Human Services 2003 - 2005
Tenet Healthcare 2000 - 2002
Skills
Management, Budgets, Software Documentation, Product Development, Project Management, Blogging, Human Resources, Research, Community Outreach, Business Development, Process Improvement, Strategic Planning, Microsoft Office, Customer Service, Team Building, Contract Management, Healthcare Management, Public Speaking, Microsoft Excel, PowerPoint
Education
Mount Saint Mary's College California 2004 — 2008
Bachelor's of Science, Business Administration and Management, General
P2F Holdings January 2008 - May 2013
The Daily Grind January 2005 - July 2008
Leiner Health Products November 2003 - January 2004
SCAN Health Plan August 2000 - February 2002
PacifiCare Health Systems August 1984 - August 1999
Skills
Accounts Payable, Accounting, Outlook, General Ledger, Process Improvement, Microsoft Word, Microsoft Excel, Auditing, Payroll, Excel, Word, MAS 500, Microsoft Office, Visio, XRT Treasury workstation, Quicken, Peachtree, Bank Reconciliation, Wire Transfers, Employee reimbursments, Credit Card Transaction..., Accounts Payable..., 401K management, Census processing, Check runs, Audit support, Train Staff, MAS500, Invoicing, 401k, Checks, Financial Statements, Accounts Receivable
Education
Lakewood High School
Long Beach City College
San Diego State University-California State University
BS, Accounting
Miller-Jones Mortuary & Crematory - Murrieta December 2013 - Present
Riverside County Advisory Council on Aging November 2011 - June 2014
SCAN Health Plan September 2006 - October 2013
Angel Food Ministries at Grace February 2008 - September 2011
Various Insurance Agencies November 1997 - August 2006
Kyle Miller Insurance Agency 2000 - 2004
Skills
Health Insurance, Medicare, Public Speaking, Insurance, Microsoft Word, PowerPoint, Highly Detailed, Highly motivated..., Commercial Insurance, Workers Compensation, Medicaid, Medicare Advantage, Marketing, Managed Care, Disability Insurance, Community Outreach, Cemeteries, Funerals, Funeral Homes, Award Winner, Skilled Multi-tasker, Dependable Team Player, Microsoft Excel, Meet Deadlines, Microsoft Publisher, Group Insurance, Individual Health..., Medi-Cal
Education
San Diego Mesa College 1981 — 1983
AA, Business and Fine Arts
Santa Monica College
SCAN Health Plan August 2015 - Present
Huntington Memorial Hospital January 2010 - August 2015
RocknRollDating January 2008 - February 2014
Creative Asylum December 2008 - December 2009
Shout! Factory September 2006 - December 2008
GoTV Networks May 2005 - August 2006
DownloadPunk.com October 2003 - January 2005
Real Networks 1998 - 2001
C/Z Records Ltd. 1986 - 2001
Sub Pop Records July 1989 - December 1991
Skills
Social Media Marketing, Digital Media, Online Advertising, Online Marketing, Social Media, Social Networking, Content Strategy, Digital Marketing, Management, Marketing, Copywriting, Advertising, E-commerce, Entertainment, Facebook, Music, Music Industry, Leadership, User Experience, Entrepreneurship, Strategy, Web Development, Digital Strategy, Marketing Strategy, Blogging, Content Management, Strategic Planning, Google Analytics, SEM, CMS, Project Management, Healthcare, Public Relations, Integrated Marketing, Google Adwords, Analytics, Newsletters, Mobile Devices, Publishing, Business Development, Brand Development, Information Architecture, Web Analytics, Organizational..., Marketing Communications, Branding & Identity, Brand Management
Education
Western Governers University 2011 — 2013
B.S Health Informatics, Health Informatics, Top 4% nationally for the program. Capstone project chosen for student archive.
North Seattle Community College 2001 — 2003
AASD, Web Development, President's List. Member of Phi Theta Kappa Honors society. GPA: 3.93
Seattle Central Community College 1987 — 1989
Offset Printing Technology
University of Washington 1986 — 1986
Communications Studies
Advantage Sales & Marketing April 2013 - Present
SCAN Health Plan July 2011 - February 2012
Hoag Hospital August 2010 - November 2010
Community Hospital of Long Beach August 2008 - August 2009
Community Hospital of Long Beach April 2005 - August 2008
Oxford Health Care September 2003 - April 2005
CSULB Foundation May 2000 - April 2003
Just Right Home Care/ Help Services January 1994 - June 1999
Charter Hospital Fountain Valley 1986 - 1988
Skills
Healthcare, Medicare knowledge, Recruiting, Computer Proficiency, Sales Presentations, Medical Terminology, Claims Handling, FMLA, Unemployment Claims, Scheduler, Office Management, Purchasing, Coordinating Special..., ADP E-Time, E-Verify, Customer Service, 2 joint commission..., Supervision, Weight Loss Coaching, Auditing nursing note,..., New Hire Orientations, Customer Support, Sold Medicare Advantage..., Updated employee..., Workers' Compensation..., Background Checks, Turnkey Projects, Exit Interviews, Behavioral Interviewing, Data Entry, Call Center, Conflict Resolution, Hospital tours, Insurance verification, Employee Benefits, Employee Relations, Direct Marketing, Coordinated weight loss..., Medical Coding, Medical Records, Terminations, COBRA, Hospitals, HIPAA, Call Centers, Medicare Advantage
Education
CSULB
Business
Cypress College
Certificate in Alcohol and drug studies, A
Long Beach City College
AA, Communication
Tarbell Real Estate School
California Real Estate License
SCAN Health Plan January 2012 - Present
Health Net January 2008 - January 2012
Towers Perrin August 1995 - 2007
Skills
Actuarial Science, Health Care Reform, Defined Benefit, Employee Benefits, Retirement, Medicare, Health Insurance, Consulting
Education
UCLA Anderson School of Management 2006 — 2008
MBA, Business
University of Manitoba 1991 — 1995
B Sc, Actuarial and Management Sciences
Tsinghua University 1990 — 1991
SCAN Health Plan June 2010 - Present
Molina Healthcare 2006 - 2010
HealthDataInsights January 1998 - January 2006
BBC Business Computers, Inc January 1996 - January 1998
Skills
Crystal Reports, Microsoft SQL Server, Visio, SSIS, Vendor Management, Enterprise Architecture, Project Management, C#, T-SQL, XML, Agile Methodologies, SDLC, HIPAA, Healthcare
Education
Moscow State University of Transport (MIIT)
BS, Computer Science
PacifiCare/UnitedHealthcare 1997 - Present
SCAN Health Plan January 1994 - February 1995
Skills
Medicare, Health Insurance, Leadership, HIPAA, Healthcare, Managed Care, Healthcare Management, Process Improvement, Policy, Provider Relations, Insurance, Strategic Planning, Hospitals, Compliance, Health Policy, Medicaid, Public Speaking, Healthcare Information..., HMO, Contract Negotiation, Mergers & Acquisitions, Program Management, Business Strategy, Regulatory Affairs, Cross-functional Team...
Education
Pepperdine University, The George L. Graziadio School of Business and Management
MBA, General Business
University of California, Santa Barbara
Molina Healthcare February 2015 - Present
Western Growers December 2014 - February 2015
SCAN Health Plan June 2014 - December 2014
Nationwide Insurance May 1996 - October 2008
Cigna August 1992 - February 1996
Skills
Training, Insurance, NICE Call Recording, Life Insurance, Term Life Insurance, Whole Life, Variable Life, Variable Annuities, Health Insurance, HMO, PPO, Medicare, Avaya ASA, Relationship Management, Regulatory Compliance, Financial Audits, Federal Agencies, State Government, Call Centers, Claims Resolution, Claims Management, Cross-functional Team..., Leadership, Leadership Development, People Management
Education
The Ohio State University 1987 — 1990
Sociology
We Care Home Services, LLC 2014 - Present
Centene Corporation April 2012 - February 2014
SCAN Health Plan July 2008 - May 2012
Skills
Healthcare, HIPAA, Medicare, Medical Terminology, Case Management, Home Care, Disease Management, Mental Health, Healthcare Industry, Health Insurance, Patient Education, Cpr Certified, Medical Records, Patient Advocacy, Social Services, Medicaid, Hospitals, Healthcare Management, Behavioral Health, Managed Care, Health Education, Elder Care, Healthcare Information...
Education
Arizona state University
Mesa Community College
SCAN Health Plan March 2007 - Present
Skills
Microsoft Office, Microsoft Word, Customer Service, Windows, Outlook, Teamwork
Education
United College of Business 1985 — 1987
Certificate of Completion, Word Processing Operator, 3.9
Los Angeles Trade Technical College 1978 — 1981
Certificate of Completion, Cosmetology, 4.0
Cincinnati Reds April 2015 - Present
Cardinal Solutions Group January 2010 - April 2015
SCAN Health Plan December 2007 - January 2010
Veterinary Pet Insurance July 2006 - December 2007
Aegis Medical Systems March 2005 - July 2006
Nationwide Insurance May 2001 - December 2002
Skills
Business Analytics, Mobile BI, Data Visualization, Data Warehousing, Business Intelligence, Business Objects, Dashboard, Dimensional Modeling, SSRS, SSIS, Data Analysis, Data Modeling, Data Marts, Data Governance, Data Integration, Requirements Gathering, OLAP, Business Analysis, Analysis Services, Microstrategy, Star Schema, Master Data Management, Scrum, Relational Databases, SDLC, Database Design, Data Warehouse..., Cognos, Microsoft SQL Server, Analysis, Data Quality, T-SQL, ETL, Business Intelligence..., Requirements Analysis, Teradata
Education
University of Cincinnati College of Business 2014 — 2015
Graduate Certificate, Data Analytics
University of California, Irvine 2008 — 2009
Special Studies Award, Business Intelligence / Data Warehousing
Miami University 1998 — 2002
Bachelors, Management Information Systems
Genie Industries April 2014 - Present
Genie Industries July 2013 - April 2014
Genie Industries - Terex Corporation January 2013 - June 2013
California Center for Sustainable Energy (OfficeTeam) August 2012 - October 2012
SCAN Health Plan February 2012 - June 2012
California Youth Conservatory Theatre April 2009 - February 2012
Kelena Management, for Xenome Ltd August 2010 - September 2011
Skills
Microsoft Excel, Outlook, Customer Service, Human Resources, Invoicing, PowerPoint, Microsoft Word, Microsoft Office, Public Speaking, Negotiation, Management, Training, Interviews, Time Management, Leadership, Payroll, Employee Training, Employee Benefits
Education
Seattle Pacific University 2004 — 2008
Bachelor of the Arts, Business Administration
Ditech Mortgage October 2013 - Present
Altegrity September 2011 - October 2013
HireRight September 2011 - October 2013
ARBONNE INTERNATIONAL April 2006 - September 2010
New Century Mortgage September 2004 - April 2006
Hooked on Phonics April 2004 - September 2004
SCAN Health Plan March 2001 - April 2004
Internet Connect December 1999 - March 2001
Recreational Products Insurance March 1999 - October 1999
Employers Reinsurance February 1997 - March 1999
Skills
Avaya, System Administration, Avaya Sys Admin:..., Call Copy Call Recording, Voice Mail, Avaya Sys Admin: Audix,..., Unified Communications, SIP, ACD, Telecommunications, Call Centers, Cisco Call Manager, Troubleshooting, Disaster Recovery, IP, IT Telecom Project..., T1, Avaya Sys Admin: G3,..., VoIP, AT&T Network Level..., Security, Cisco Unified..., Cisco Unity Messaging, Cisco Meeting Place..., Blackberry Enterprise..., Blackberry Enterprise..., Mitel Sys Admin:..., Oracle Financials: PR's..., Staff Management, Numara Footprints..., Incident Management SLA..., Accomplished Budget..., IT Telecom Contract..., Mitel Sys Admin: 6110..., Cisco Unified..., Avaya S83/85/8700..., Avaya ESS, Avaya Aura Messaging, Mutare EVM, Project Management, Routing, Cisco Technologies, Visio, Data Center, Avaya Technologies
Education
Avaya Technical Certifications 1994 — 2001
Telecommunications
Johnson County Community College 1991 — 1993
General
Avanade April 2004 - Present
SCAN Health Plan 2014 - 2014
Insario 2001 - 2004
Creative Islands, IQOrder 1999 - 2000
Skills
SOA, Enterprise Architecture, Application Development, EAI, Architecture, Software Development, Solution Design, WCF, .NET, C#, Solution Architecture, SQL Server, ASP.NET, XML, Web Services, TFS, T-SQL, Microsoft Technologies, SSRS, IIS, SDLC, Visual Studio, SSIS, Application Architecture, ASP.NET MVC, Requirements Analysis, Design Patterns, Web Applications, Software Design, Pre-sales, Integration, Database Design, SQL, ADO.NET, Databases, ETL, Entity Framework, WinForms, Object Oriented Design, REST, Microsoft SQL Server, Enterprise Software, Scrum, Agile Methodologies, SharePoint, BizTalk, Test Driven Development, jQuery, Requirements Gathering, OOP
Education
Michigan Technological University 1996 — 1999
BSBA/MIS, Business and Management Information Systems
SCAN Health Plan 2008 - Present
Florida State University 2003 - Present
Florida Medical Directors Association 2003 - Present
American Geriatrics Society 1980 - Present
Florida Association of Homes and Services for the Aging 2013 - 2015
Florida Association of Homes and Services for the Aging 2013 - 2015
Florida Association of Homes and Services for the Aging 2013 - 2015
FCOA 2011 - 2014
Senate Aging Committee 2013 - 2013
North Florida Financial Corporation 2010 - 2013
Skills
Grant Writing, Public Speaking, Research, Non-profits, Fundraising, Community Outreach, Teaching, Program Evaluation, Program Development, Healthcare, Public Health, Nonprofits, Higher Education, Grants, Clinical Research, Medicine, Healthcare Management, Medical Education, Ethics, Integrity, Geriatrics, Health Education, Policy, Mental Health, Health Policy, Hospitals, Internal Medicine, Family Medicine, Epidemiology, Quality Improvement, Physicians, Patient Safety, Treatment, Prevention, EMR, Medical Writing, Healthcare Information..., Public Health Education, Senior Administration, Alzheimer's Care, Alzheimer's disease, Case Managment, Healthcare Consulting, Health Services Research, Global Health, Board Certified, Disease Management, Preventive Medicine, Community Health, EHR
Education
University of Southern California 1971 — 1975
Doctor of Medicine (MD)
Loyola Marymount University 1967 — 1971
BS, Biology
Norwalk Superior Courthouse March 2014 - August 2014
La Palma Christian Center June 2012 - February 2013
Microwave Packaging Technology, Inc. June 2010 - July 2011
SCAN Health Plan August 2009 - March 2010
World Missions Far Corners, Inc. January 1980 - March 2009
Skills
Data Entry, Typing, 10 key by Touch, Fast Learner, Microsoft Excel, Microsoft Word, Outlook, Filing, Administrative..., Banking, Bulk Mailing, Bookkeeping, Receptionist Duties, Customer Service, Teamwork, Multitasking Skills, Computer Proficiency, Fax, 10 Key, Telephone Skills, Spreadsheets, Payroll, HIPAA
Education
Long Beach City College 1978 — 1979
Business Administration and Management, General, 3.0
Woodrow Wilson High School 1975 — 1978
Business Administration and Management, General, 3.0
SCAN Health Plan October 2014 - Present
SCAN Health Plan July 2013 - October 2014
SCAN Health Plan March 2010 - July 2013
SCAN Health Plan January 2010 - May 2010
SCAN Health Plan October 2009 - March 2010
Skills
Software expertise in..., Medicare, Data Entry, Administrative..., Outlook, Medical Terminology, HIPAA, Medical Billing, Healthcare, Customer Service, Filing, 10 Key, Fax, Access, Data Analysis, Management, Time Management, Employee Benefits, Microsoft Excel, Microsoft Word
Education
Long Beach City College 2004 — 2006
English Language and Literature, General
Orange Coast College
Associate of Arts (A.A.), Fine/Studio Arts, General
National Brain Tumor Society July 2012 - Present
SCAN Health Plan July 2011 - Present
POWER 4 Youth July 2010 - Present
United States Census April 2010 - August 2010
Heineken USA November 2008 - September 2009
Unilever - Multicultural March 2007 - June 2008
Enterprise Rent-A-Car June 2006 - March 2007
Univision Radio May 2005 - July 2005
Southern Illinois University January 2001 - May 2005
Legacy Marketing Partners May 2003 - August 2003
Skills
Grassroots Organizing, Social Media Marketing, Microsoft Office, PowerPoint, Microsoft Excel, Community Outreach, Social Networking, Customer Service, Marketing Research, Newsletters, Non-profits, New Business Development, Office Management, Strategic Planning, Recruiting, Twitter, Creative Writing, Youth Mentoring, Program Development, Spanish, Marketing Communications, Marketing, Nonprofits, Leadership
Education
Southern Illinois University, Carbondale 2000 — 2005
B.S, Journalism
Green Oak Consulting Group 1984 - Present
SCAN Health Plan 1982 - 1984
AARP 1973 - 1983
Skills
Non-profits, Planned Giving, Charities, Fundraising, Philanthropy, Trust Services, Stewardship, Grants, Nonprofits, Resource Development, Board Relations, Community Development, Grant Writing, Board Development, Foundations, Program Development, Annual Giving, Capital Campaigns, Investments, Community Outreach, Volunteer Management, Non-profit..., Prospect Research, Major Gift Development, Program Management, Retirement, Donor Recognition, Campaign Strategies, Capital Campaign..., Endowments, Charitable Gift Planning, Non-profit Consulting, Moves Management, Donor Management, Private Foundations, Alumni Relations, Non-profit Board..., Board Governance, Fundraisers
Education
Princeton Theological Seminary 1972 — 1975
M.Div., Pastoral Counseling in Aging
Princeton University 1968 — 1972
AB, Religion
Hotchkiss 1965 — 1968
Team Beachbody Independent Business Coach June 2014 - Present
SCAN Health Plan December 2005 - Present
SCAN Health Plan December 2005 - Present
California Hospital Medical Center April 2005 - December 2005
Kedren Mental Health Hospital April 2004 - April 2005
Provisional Accelerated Learning Center September 2003 - March 2004
California Employment Development Department January 1996 - June 1996
Skills
Case Management, Social Work, Elder Care, Social Services, Crisis Intervention, Medicare, Case Managment, Healthcare, Mental Health, Medicaid, Gerontology, Healthcare Management, Home Care, Managed Care, Behavioral Health
Education
San Diego State University-California State University 1998 — 2003
BA, Social Work
Strategic Marketing, SM July 2015 - Present
CoStar Group August 2013 - July 2015
TelePacific Communications August 2012 - August 2013
Time Warner Cable Business Class November 2011 - August 2012
Cox Communications September 2009 - April 2011
SCAN Health Plan September 2006 - March 2008
Sprint Nextel February 2004 - August 2006
Skills
CA Life & Health..., CA Real Estate License, Sales, Solution Selling, Sales Process, Cold Calling, Direct Sales, Salesforce.com, Customer Retention, Selling, Account Management, Sales Presentations, Sales Management
Education
Indiana State University
B.S., Criminology
Premier Healthcare Services Homehealth Division September 2007 - July 2013
SynerMed August 2012 - May 2013
AppleOne March 2012 - August 2012
Scan Health Plan September 2011 - November 2011
Professional Staffing Resources November 2010 - December 2010
QC Holdings November 2008 - January 2010
AAA Auto Club South July 2006 - December 2006
RemX Financial Staffing September 2006 - November 2006
First Call Staffing Services January 2005 - June 2006
Skills
Customer Service, Accounts Receivable, Data Entry, Receptionist Duties, Dispatching, Typing, Filing, Cashiering, Teller Operations, Problem Solving, Call Center, Communication Skills, Judgment, Fax, Invoicing, Outlook, Microsoft Excel, Telephone Skills, Collections, Microsoft Word, Time Management, Teamwork, Insurance, QuickBooks, Appointment Scheduling, Copying, Call Centers, Healthcare
Education
Los Angeles City College 2015 — 2019
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Los Angeles City College 2014 — 2019
Associate’s Degree, Business Administration and Management, General, 3.2
Citrus Valley Health Partners December 2013 - Present
SynerMed December 2011 - October 2013
SCAN Health Plan October 2010 - December 2011
Molina Healthcare February 2006 - October 2010
CareMore Health Plan 2005 - 2006
Gambro Dialysis Clinic 2003 - 2004
Skills
Hospitals, Medicaid, Healthcare Management, Managed Care, Health Insurance, HIPAA, Healthcare, Healthcare Information..., Medicare, Healthcare Industry, Insurance, Health Policy, Healthcare Consulting, Clinical Research, Strategic Planning, Revenue Cycle, Physician Relations, Provider Relations, Strategy, Medical Billing, Network Development, Informatics, Management, Quality Improvement, Long-term Care, Medicare Part D, Project Management, Case Managment, Business Development, Budgets, Claim, Customer Service, Data Analysis, Software Documentation, Policy, Process Improvement, HMO, Leadership, Access, Team Building, Credentialing, PPO, Data Entry, Medicare/Medicaid..., Utilization Management, Physicians, Training, EHR, Analysis, Medical Coding
Education
Rio Hondo College
Health/Health Care Administration/Management
Golden Valley Health Centers March 2015 - April 2015
Institute of Technology September 2013 - September 2013
SCAN Health Plan March 2013 - September 2013
Fremont Orthopaedic & Rehabilitative Medicine May 2012 - December 2012
Planned Parenthood Mar Monte August 1999 - December 2011
Skills
Health Services..., Teaching / Instruction, Spanish Medical..., Case Management, Leadership, Medicine, Fundraising, Healthcare, Healthcare Management, Program Development, Leadership Development, Program Management, Volunteer Management, Event Planning, Community Outreach, Customer Service, Nonprofits, Community Development
Education
Walden University 2015 — 2018
Master of Social Work (MSW), Social Psychology
University of California, Berkeley 2011 — 2012
TEFL/TESL
Keller Graduate School of Management of DeVry University 2007 — 2011
Health/Health Care Administration/Management
Arbonne International August 2013 - March 2015
Wedgewood Investments May 2012 - September 2013
Pronto Income Tax January 2012 - May 2012
SCAN Health Plan July 2011 - January 2012
Pier 1 Imports June 2011 - January 2012
Humanitarian Work September 2006 - May 2010
Santa Clara University September 2006 - September 2008
Redondo Beach Cafe September 2003 - September 2008
Merle Norman Cosmetics June 2007 - September 2007
Skills
Adobe Dreamweaver, Microsoft Office, Developing Client..., Creative Writing, Customer Service, Sales, Fundraising, Dreamweaver, Event Planning, PowerPoint, Public Speaking, Microsoft Word, Data Entry, Outlook, Microsoft Excel, Social Media, Event Management, Public Relations, Marketing, Research, Editing, Microsoft Publisher, Teamwork, Social Networking, Marketing Strategy, Community Outreach, Training, Account Management, Team Leadership, Budgets, Adobe Creative Suite, Press Releases, Recruiting, Photoshop, Salesforce.com, Facebook, Blogging, Volunteer Management, Marketing Communications, Media Relations, Leadership, Social Media Marketing, Advertising, Access, Office Management, Spanish, Newsletters, Nonprofits, Teaching, Online Marketing
Education
Santa Clara University 2006 — 2010
Bachelor's, English
Bishop Montgomery High School 2002 — 2006
High School Diploma, General Education
SCAN Health Plan October 2005 - January 2015
Genesis HealthCare February 1996 - June 2005
Skills
Financial Modeling, Microsoft Excel, Cognos TM1, Microsoft Access, Budget Forecasts, Multi-Entity Accounting, Financial Analysis, Financial Reporting, Financial Accounting, Cost Management, Cost Benefit, Financial Statements, Financial Forecasting, Forecasting, Financial Statement..., Consolidated Financial..., Financial Statement..., Reporting & Analysis, Cost Reporting, Business Modeling, Business Strategy, Data Warehousing, Data Analysis, Adjustments, Capital Budgeting, Budget Monitoring, Budget Process, Accruals, Depreciation, Amortization, Amortization Schedules, Leadership, Budgets, Strategic Planning, Finance, Management, Access, Process Improvement, Analysis, Accounting, Financial Planning
Education
The Johns Hopkins University 1991 — 1995
Bachelors, Economics
HIgh Country Insurance October 2007 - Present
Covered California December 2013 - March 2014
United Healthcare Medicare Solutions 2009 - 2014
SCAN Health Plan October 2004 - March 2007
Blue Cross & Blue Shield of Ca. May 1999 - October 2004
Skills
Health Insurance, Medicare Advantage, Medicare Prescription..., Medicare Supplements, Small Group Health..., Long Term Care Insurance, Public Speaking, Medicare Part D, Health Savings Accounts, PPO, Healthcare Industry, Sales Presentations, Medicare, Life Insurance, HMO
Education
Pasadena City College 1975 — 1976
Art/Art Studies, General
Temple City High School 1972 — 1975
Self-employed February 2008 - Present
SCAN Health Plan May 2006 - August 2008
Fullerton, CA March 1998 - February 2004
Skills
Medical Writing, Health Writing, Nursing Writing, Fitness Writing, SEO, Blogging, Content Writing, Copywriting, Hospitals, Medical Education, Patient Education, Healthcare, Nursing, Medicine, Newsletters, Manuscript, Web Content, Journalism, Freelance Writing, Publications, Creative Writing, Ghostwriting, Magazine Articles, Content Development, Women's Health, Nursing Education, Fact-checking, Proofreading, Copy Editing, Published Author, Marketing Copy, Writing, Strategic Planning, Publishing, Clinical Research
Education
University of Phoenix 2000 — 2002
Bachelor's degree, Registered Nursing/Registered Nurse
Oklahoma State University 1995 — 1997
Associate of Arts (AA), Registered Nursing/Registered Nurse
CalOptima May 2013 - Present
The Word & Brown Companies February 2013 - May 2013
SCAN Health Plan February 2012 - February 2013
Principal Financial Group April 2010 - February 2012
MetLife Ins February 2008 - December 2009
SafeGuard Dental & Vision June 1999 - February 2008
Skills
Billing, Invoicing, Insurance, Customer Relations, Customer Service, Supervisory Skills, Healthcare, Team Building, Health Insurance, Excel, Word, Problem Solving, Microsoft Excel, Health Care Reform, Medicare, Medicaid Managed Care, Project Planning, Accounts Receivable, Analysis, Microsoft Word, Process Improvement, Training, Management, Leadership
Education
Saddleback College 2001 — 2005
AA, Organizational Leadership
Saddleback College 2001 — 2005
J.F. Kennedy High School 1976 — 1978
General Studies
John f Kennedy 1976 — 1978
University of Phoenix February 2002 - Present
Strategjik January 2000 - Present
Tri City Health District 2010 - 2014
California State University San Marcos August 2008 - August 2010
Scripps 1998 - 1999
SCAN Health Plan August 1989 - February 1997
Skills
Healthcare, Strategic Planning, Product Development, Teaching, Planning, Program Development, Public Speaking, Healthcare Management, Leadership Development, Market Research, Team Building, Marketing Strategy, Budgeting, Hospitals, Business Strategy, Change Management, Problem Solving, Managed Care, Sales Management, Organizational..., Business Planning, Budgets, Project Planning, Training, Organizational..., Process Improvement, Leadership, Strategy, Program Management, Business Development, Marketing, Coaching, Data Analysis, New Business Development, Public Administration, Management
Education
Brandeis University, Heller - The Heller School for Social Policy and Management
MM, Management/Strategic Planning/Policy Development
University of Massachusetts, Amherst
BA, Psychology
Elizabeth Russell, Health Care Consulting October 2014 - Present
Accretive Health February 2013 - October 2014
SCAN Health Plan of Arizona December 2010 - January 2013
SCAN Health Plan November 2005 - December 2010
Heritage Provider Network April 2004 - October 2005
HealthCare Partners June 1995 - April 2004
UnitedHealthcare 2001 - 2001
Unihealth - Huntington Provider Group 1992 - 1995
Skills
Managed Care, Healthcare, Medicare, Healthcare Information..., Medicaid, Healthcare Management, Strategic Planning, HIPAA, Process Improvement, Health Insurance, Hospitals, Healthcare Industry, Healthcare Consulting, Health Policy, Software Documentation, Insurance, Leadership, Performance Improvement, Contract Negotiation, Vendor Management
Education
University of Southern California - Marshall School of Business
MBA, IT, Marketing
Pitzer College
Bachelor of Arts, Literature
WellPoint April 2013 - Present
SCAN Health Plan 2012 - 2013
The Hartford May 2010 - September 2012
Kaiser Permanente 2007 - 2010
KAISER PERMANENTE SENIOR ADVANTAGE April 2004 - April 2007
KAISER PERMANENTE SENIOR ADVANTAGE January 1998 - January 2004
INNOVATIVE MARKETING IDEAS January 1986 - October 1998
Skills
Disability Insurance, Marketing, Employee Benefits, Medicare, Leadership, Account Management, New Business Development, Health Insurance, Insurance, Marketing Strategy, Advertising, Health Savings Accounts, Public Relations, Brokers, Strategy, Sales, Management, Customer Service, Business Development
Education
International Business College 1982 — 1982
Technical
The University of Texas at El Paso 1970 — 1974
Health and Life Producer Licensed in CA, NV and AZ
Wellpoint/Anthem September 2014 - December 2014
UnitedHealth Group-Community & State August 2010 - April 2013
Safeway February 2008 - July 2009
Boyd Gaming California Hotel and Casino August 2006 - July 2007
Molina Healthcare October 2004 - February 2005
SCAN Health Plan July 2001 - February 2002
Maxicare Healthcare Corporation November 2000 - January 2001
Universalcare March 1999 - November 1999
Aetna October 1997 - April 1998
MedPartners HIM February 1995 - May 1997
Skills
Microsoft Office, Health Policy, HIPAA, Data Entry, Access, Customer Service, Outlook, Medicaid, Microsoft Excel, Medicare, Microsoft Word, Health Insurance, Forecasting, Quality Assurance, Analysis, Management, Pharmacy Benefit..., Hospitals, Office Management, Medical Coding, Healthcare, Employee Relations, Insurance, Visio, ICD-9, Medical Billing, Team Building, Process Improvement, Software Documentation, Customer Satisfaction, Administrative..., Lotus Notes, Teamwork, Employee Benefits, Medicare Part D, CPT, Policy, Telephone Skills, Time Management, Call Centers, Medical Terminology, Claim, Performance Management, Customer Relations, Training, Healthcare Information..., Social Networking
Education
Lakewood High School 1989 — 1990
Diploma with Honors, Advanced English and generals
Long Beach City College
Sports Psychology/Business Math
Volt Workforce Solutions April 2011 - January 2015
Sun Healthcare Group, Inc. February 2007 - July 2010
SCAN Health Plan March 2006 - February 2007
Apria Healthcare, Inc. July 2000 - March 2006
Physician Weblink d/b/a Monarch Healthcare, Inc. April 1998 - July 2000
Skills
Contract Negotiation, Legal Services, Healthcare Industry, Negotiation, Policy, Financial Analysis, Contract Management, Strategy, Project Planning, Customer Service, Management, Project Management, Training, Human Resources, Leadership, Strategic Planning
Education
University of La Verne 1995 — 1996
Bachelor of Science, Health Services Management
Orange Coast College 1990 — 1995
Associates Degree, General Education
Orange Coast College 1993 — 1995
Certificate, Medical Transcription
SCAN Health Plan 2010 - 2011
TXNPlus Global Inc. April 2006 - August 2010
SCAN Health Plan 2008 - 2010
Health Net 2001 - 2003
Aetna 1999 - 2001
Daniel Freeman 1995 - 1997
Prudential Healthcare 1992 - 1994
Skills
Managed Care, Medicare, Medicaid, Healthcare Management, Provider Relations, Revenue Cycle, Healthcare Information..., HIPAA, Healthcare Industry, Hospitals, Health Insurance, Healthcare Consulting, Healthcare, Health Policy, EMR, Physician Relations, Medical Terminology, Business Development, Practice Management, Health Information..., Process Improvement, Clinical Research, Medical Coding, Health Information..., Medical Billing, Informatics, EHR, Data Analysis, Nursing, Quality Improvement, Revenue Cycle Management, Insurance, Medicine, Utilization Management, Disease Management, Physicians, Performance Improvement, Accreditation, Patient Safety, Home Care, Credentialing, Ambulatory, Executive Management, JCAHO, Inpatient, Epic Systems, Claim, Long-term Care
Education
University of Florida - Fredric G. Levin College of Law 1994 — 1996
Michigan State University - The Eli Broad Graduate School of Management 1987 — 1989
MBA, Finance
Michigan State University 1983 — 1987
BS, Biochemistry
SCAN Health Plan January 2013 - Present
SCAN Health Plan September 2011 - December 2013
UPMC Health Plan October 2005 - September 2011
SCAN Health Plan 2001 - 2005
PacifiCare 1997 - 2001
PacifiCare 1995 - 1997
PacifiCare 1985 - 1995
Education
University of Southern California 1983 — 1985
Masters, Public Administration, Health Care Administration
Penn State University 1976 — 1980
BS, Health Planning and Administration
Aetna March 2015 - Present
PacificSource Health Plans March 2011 - March 2015
Blue Shield of California October 2007 - March 2011
SCAN Health Plan August 2004 - September 2007
Center for Healthcare Rights July 2002 - July 2004
Skills
Medicare, Managed Care, Health Insurance, Medicaid, Healthcare, Healthcare Industry, Medicare Part D, Health Policy, Management, Cross-functional Team..., Product Management, Insurance, Medicare Advantage, Bid Preparation, Service Area Expansion
Education
Occidental College
BA, Psychology
University of Southern California
MSG, Gerontology
University of Southern California - Marshall School of Business
MBA
SCAN Health Plan April 2010 - Present
SCAN Health Plan March 2008 - March 2010
HealthCare Partners January 2003 - March 2008
HealthCare Partners January 2000 - March 2003
HealthCare Partners February 1996 - December 1999
Education
University of California, Berkeley 2003 — 2006
Certification, Project Management
The George Washington University
BA, International Politics
SCAN Health Plan September 2012 - Present
Molina Healthcare June 2005 - August 2012
Molina Healthcare May 2005 - August 2012
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
University of Southern California
BA in Biology and BA in History
Molina Healthcare May 2014 - Present
Molina Healthcare January 2013 - May 2014
SCAN Health Plan October 2010 - January 2013
SCAN Healthplan May 2006 - November 2010
SCAN Health Plan September 2002 - May 2006
Veterans Health Administration 1999 - 2002
Skills
Healthcare, Case Managment, Public Health, Healthcare Management, Program Development, Grant Writing, Hospitals, Health Policy, Social Services, Non-profits, Clinical Research, Elder Care, Health Education, Compliance, Community Outreach, Managed Care, Case Management, Gerontology, Medicaid, Nonprofits, Mental Health, Public Speaking
Education
Reed College
BA, Psychology
University of Washington
MPH, Public Health
SCAN Health Plan May 2013 - Present
Keck Medical Center of USC March 2008 - May 2013
HireRight, Inc. October 2006 - February 2008
Venturi Staffing Partners December 2003 - October 2006
Kimco 1998 - 2001
Kimco 1998 - 2001
Skills
Onboarding, Applicant Tracking..., Talent Acquisition, Background Checks, College Recruiting, Sourcing, Interviews, Technical Recruiting, Recruiting, Employee Relations, Human Resources, Internet Recruiting, Workforce Planning, Taleo, New Hire Orientations, Management, Strategic Sourcing, Interviewing Skills
Education
The Ohio State University
BSBA, Marketing
Altegra Health February 2011 - Present
National Council on Aging June 2005 - September 2011
Austin Provider Solutions 2007 - February 2011
SCAN Health Plan 1993 - 2001
Wellpoint 1991 - 1993
Qual-Med 1990 - 1991
Education
Texas Tech University 1981 — 1986
Bachelor of Science, Economics
Hahn High School 1978 — 1981
High School
Kaiser Permanente April 2012 - Present
SCAN Health Plan November 2010 - May 2012
Kaiser Permanente June 2010 - November 2010
Deloitte 2008 - 2010
St. Francis Medical Center January 2003 - January 2008
St Francis Medical Center September 2001 - September 2003
Skills
Internal Audit, Project Management, Auditing, Sarbanes-Oxley Act, Outlook, IT Audit, Financial Reporting, Internal Controls, Accounting, Enterprise Risk..., CISA, Financial Analysis, Financial Accounting, Payroll, SEC filings, Budgets
Education
Keller Graduate School of Management of DeVry University 2009 — 2010
Graduate Accounting Certificate, Accounting
Keller School of Business & Management 2004 — 2006
Master of Business Administration, Business Management
Pepperdine University 1998 — 2000
Master of Arts, Psychology
California State University, Dominguez Hills 1992 — 1996
Bachelor of Arts, Psychology and Biology
DaVita May 2008 - Present
SCAN Health Plan 2006 - 2008
Skills
Healthcare Management, Medicaid, Elder Care, Social Services, Medical Social Work, Public Speaking, Case Managment, Home Care, Healthcare, Mental Health, Crisis Intervention, Hospitals, Medicare, Case Management, Gerontology
Education
Tulane University 1998 — 1999
Office Depot October 2013 - Present
SCAN Health Plan January 2012 - Present
OfficeMax 1998 - November 2013
Mattel, Inc., El Segundo, California 1982 - 2000
Skills
Strategic Planning, Strategy, Marketing Strategy, Mergers & Acquisitions, Business Strategy, Program Management, Leadership, Product Marketing, Team Building, online retailing, Financial Expert, Risk Management, Compliance, Global Business..., Global Strategy
Education
University of Southern California 1976 — 1978
Master of Business Administration (M.B.A.)
Pomona College 1972 — 1976
Bachelor of Arts (B.A.), Asian Studies/Civilization
University of Southern California
California Department of State Hospitals July 2013 - Present
SCAN Health Plan April 2006 - December 2012
Strategic Real Estate Services 2001 - 2006
Blue Shield of California 1996 - 2000
Tenet Healthcare 1985 - 1996
National Medical Enterprises 1985 - 1995
California State Assembly 1973 - 1984
Skills
Government, Medicaid, Public Policy, Policy, Legislative Relations, Media Relations, Strategic Planning, Nonprofits, Politics, Strategic Communications, Political Consulting, Health Policy, Public Affairs, Policy Analysis, Community Outreach, Political Campaigns, Legislation, Public Relations, Strategy, Message Development, Community Development, Grassroots Organizing
Education
Loyola Marymount University 1969 — 1973
Bachelor of Arts (B.A.), Political Science
Venn Strategies, LLC October 2014 - Present
SCAN Health Plan February 2011 - October 2014
America's Health Insurance Plans (AHIP) May 2006 - March 2011
Sidley Austin LLP June 2005 - August 2005
U.S. House of Representatives May 2004 - August 2004
Skills
Legislative Relations, Policy Analysis, Public Policy, Government
Education
The George Washington University Law School 2008 — 2012
Juris Doctor, Law
University of Michigan 2002 — 2006
Bachelor of Arts, Political Science & Spanish
SCAN Health Plan 2003 - Present
Alpha Therapeutic Corporation 2001 - 2003
Education
Luther College 1977 — 1981
Independent Consultant January 2015 - Present
SCAN Health Plan February 2007 - Present
Standard Register 1996 - 2004
UARCO, Inc. 1989 - 1994
Skills
Process Improvement, Healthcare Information..., Healthcare, Six Sigma, Change Management, Sales, Sales Operations, Project Management, Business Analysis, Strategic Planning, Medicare, Team Building, Program Management, Vendor Management, Cross-functional Team..., Leadership
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1989 — 1991
St Ignatius College Prep 1961 — 1965
Healing Today 2003 - Present
Amanecer 2008 - March 2015
LA County Probation 2001 - 2008
SCAN Health Plan January 1999 - April 2001
Tri City Mental Health 1999 - 2001
Children's Institute January 1999 - March 2000
Scripps Health 1981 - 1983
Skills
Addiction Recovery, Chemical Dependency, Anger Management, Group Therapy, Self-esteem, Motivational..., Psychotherapy, Behavioral Health, Family Therapy, Mental Health Counseling, CBT, Mental Health
Education
National University 1997 — 1999
MA, Psychological Counseling
Iowa State University 1977 — 1979
Biology
Oregon State University
BS, Biology Research
Palo Alto Networks November 2012 - Present
Taos April 2012 - November 2012
IP Infusion December 2010 - April 2012
Taos December 2010 - June 2011
GSN July 2006 - October 2008
INS 2006 - 2007
SCAN Health Plan July 2004 - June 2005
GSN October 2001 - July 2004
Skills
Management, VPN, Troubleshooting, Network Security, Cisco, Routing, Security, Technology Pre-Sales
Education
Palo Alto Networks 2012 — 2012
Certified Network Security Engineer (CNSE)
Keller Graduate School of Management of DeVry University 2011 — 2012
Master of Business Administration (MBA) with Security Management
Keller Graduate School of Management of DeVry University 2003 — 2010
Bachelor of Science in Technical Management
ISC2 2003 — 2003
CISSP
Massey University 1991 — 1992
New Zealand Certificate in Electronics and Computer Technology
Cognosante January 2013 - March 2014
SCAN Health Plan May 2012 - November 2012
UnitedHealth Group - Optum February 2011 - May 2012
Matrix Medical Network February 2010 - February 2011
Matrix Medical Network February 2010 - February 2011
Matrix Medical Network February 2010 - February 2011
Abrazo Health March 2009 - October 2009
Principal Financial Group May 2008 - August 2009
Arizona Public Service (APS) March 2007 - May 2008
Philips Medical Systems October 2003 - January 2007
Skills
Healthcare Information..., Medicare, Hospitals, HIPAA, Healthcare, EMR, Medicaid, Healthcare Management, Health Information..., EHR, Process Improvement, Medical Coding
Education
Lewis-Clark State College 1987 — 1988
Bachelor of Science, Management Technology, 3.93
Washington State University 1973 — 1975
Business
Advanced Coding Services
Certified Professional Coder
SCAN Health Plan July 2013 - March 2014
Blue Shield of California April 2010 - April 2013
Prospect Medical 2004 - March 2011
Health Net 1998 - 2004
Skills
HMO, Managed Care, Provider Relations, Healthcare, Customer Service, Health Insurance, Strategic Planning, Medicare, Medicaid, PPO, Cross-functional Team..., Health Policy, Network Development, Negotiation, Healthcare Industry, Healthcare Management, Insurance, Healthcare Consulting
Education
Quinlan School of Business, Loyola University Chicago
MBA
SCAN Health Plan March 2012 - Present
UnitedHealthcare 2006 - March 2012
PacifiCare 1994 - March 2012
UnitedHealthcare/PacifiCare 1994 - March 2012
PacifiCare Health Systems 1994 - 2008
Tenet Health Care 1988 - 1994
National Medical Enterprises 1988 - 1994
National Medical Enterprises (Tenet) 1988 - 1994
Illinois Hospital Association 1987 - 1988
Maxicare 1983 - 1986
Education
UCLA Anderson School of Management 1984 — 1987
MBA
University of California, Los Angeles - Fielding School of Public Health 1984 — 1987
MPH
Mount Holyoke College 1978 — 1982
BA, Politics
Self-employed January 2014 - Present
SCAN Health Plan May 2006 - January 2014
McDermott Will and Emery May 1988 - May 2006
McKenna Conner & Cuneo March 1985 - May 1988
Education
Stanford University 1976 — 1980
BA, Economics
Long Beach Polytechnic High School 1973 — 1976
JD/MBA at UCLA
SCAN Health Plan September 2007 - Present
HealthFirst Ny March 2007 - August 2007
BHI 2004 - 2007
Skills
Healthcare Information..., HIPAA, Informatics, Business Intelligence, Healthcare, Medicare, Data Analysis, Healthcare Consulting, EMR, Managed Care, Visio, SDLC, Process Improvement, Hospitals, EHR, Healthcare Management, Access, Data Modeling, Data Warehousing, HMO, Health Information..., Health Insurance, Healthcare Industry, Medical Coding, Medical Records, Medical Terminology, Network Development, Nursing, Pharmaceutical Industry, Practice Management, Provider Relations, Revenue Cycle, SAS, SSRS, Software Documentation, Utilization Management, Vendor Management, CPT, Epic Systems
Education
Rutgers University-New Brunswick 2005 — 2007
Msc, Biostatistics
University of California, Los Angeles 1998 — 2001
Bsc, Electrical Engineering
Seaside Printing Company, Inc, March 2011 - Present
Seaside Political, Printing and Direct Mail March 2011 - Present
Custom Solutions March 1997 - January 2011
Seaside Printing Company, Inc. 1999 - 2010
SCAN Health Plan 1990 - 1997
Leadership Long Beach 1993 - 1994
Skills
Direct Mail, Graphic Design, Direct Marketing, Editing, Graphics, Writing, Copywriting, Event Planning, Corporate Communications, Newsletters, Marketing, Photography, Logo Design, Project Management, Event Management, Brochures, Digital Printing, Banners, Advertising, Offset Printing, Marketing Strategy, Adobe Creative Suite, Email Marketing, Layout, Strategic Planning, Public Speaking, Marketing Communications, Sales, Social Media Marketing, Leadership, New Business Development, Account Management, Customer Service, Trade Shows, Nonprofits, Fundraising, Website Development, B2B, Social Media
Education
University of Missouri-Columbia 1974 — 1976
BA, Interior Design, Architecture & Art
University of Edinburgh 1976 — 1977
Non-Graduate, Architecture
Leadership Long Beach 1993 — 1994
The University of Edinburgh 1976 — 1977
Non-Graduate Degree in Architecture, Architecture
SCAN Health Plan November 2011 - Present
TTC Consulting May 2011 - November 2011
Empower RF Systems March 2010 - April 2011
DIRECTV 1998 - 2010
Unilever / Helene Curtis 1992 - 1997
C&D Zodiac 1990 - 1992
Boeing / Mcdonnell Douglas 1988 - 1990
Northrop Grumman Corporation 1984 - 1988
Skills
Contract Negotiation, Purchasing Processes, Supplier Negotiation, SAP, Team Leadership, SOX Compliancy, Strategic Sourcing, IT Procurement, Procure-to-Pay, Supply Chain Management, Performance Improvement, Communication, Procurement, RFP Generation, Purchasing Cards, Vendor Management, Asset Managment, Corporate Card, Supplier Development, Six Sigma, Outsourcing, Start-ups, Process Improvement, Project Management, Program Management, Leadership, Cross-functional Team..., Business Process, Management, Strategy, Team Building, Purchasing, Manufacturing, Project Planning, Negotiation, Training, Materials Management, Supply Management
Education
Coastline Community College
Certificate
Pepperdine University, The George L. Graziadio School of Business and Management
BS
Marshall Consulting 2009 - Present
Cornbread Daddy 2008 - 2012
MedImpact 2005 - 2008
Swag Company 2003 - 2005
V2 Records 1999 - 2002
SCAN Health Plan 1995 - 1996
MedImpact 1992 - 1995
Sav-on Drugs 1987 - 1992
Skills
Business Development, Data Conversion, Program Management, Program Implementation, Product Management, Presentation Development, Training, Strategic Planning, Product Development, Leadership, Prescription Benefits..., Analysis, Project Management, Management, Marketing, Product Marketing, Project Planning, Organizational..., Budgets, Employee Training, Process Improvement, CRM, Healthcare, Cross-functional Team...
Education
New York University
M.A., Business in Music and Entertainment
San Diego State University-California State University
B.S., Criminal Justice/Law Enforcement Administration
Kaiser Permanente August 2014 - Present
Kaiser Permanente August 2014 - Present
Kaiser Permanente May 2013 - August 2014
Kaiser Permanente July 2009 - May 2013
Kaiser Permanente June 2007 - June 2009
SCAN Health Plan February 2007 - June 2007
Skills
SAS, R, Statistical Modeling, Survival Analysis, Statistics, Stata, Predictive Modeling, Biostatistics, Data Mining, Data Analysis, Clinical Trials, SPSS, Logistic Regression, Predictive Analytics, SAS programming
Education
Northwestern University 1999 — 2006
Ph. D., Statistics
Tsinghua University 1994 — 1999
BA, Applied Mathematics
Freed Associates 2014 - Present
Top Tier Consulting 2011 - 2014
SCAN Health Plan 2006 - 2011
First Consulting Group (FCG) - also see years 1997 - 2000 2001 - 2006
UltraLink (iBenefits.com) 2000 - 2001
First Consulting Group (FCG) 1997 - 2000
Nortel Communications Systems 1993 - 1997
Skills
Healthcare Information..., Healthcare, Healthcare Consulting, Medicare, Medicaid, Managed Care, Healthcare Industry, Health Policy, Healthcare Management, Strategic Planning, Management Consulting, Corporate Development, Business Planning, Business Development, CRM, Strategic Partnerships, Competitive Analysis, Remote Patient..., Mobile Health, Contact Centers, Leadership, Consulting, Start-ups, Outsourcing, Management, Executive Management, New Business Development, Senior Care, Disease Management, Elder Care
Education
Northwestern University - Kellogg School of Management 2008 — 2008
Certificate, Executive Leadership
University of California, Irvine 1995 — 1997
MBA, International Business Strategy
Pepperdine University 1992 — 1994
BS, Management
Brighton Collectibles October 2014 - Present
18/8 Fine Men's Salons March 2015 - March 2015
The Studio February 2013 - August 2014
Ron Horn Inc. March 2000 - June 2010
SCAN Health Plan 2001 - 2009
SCAN Health Plan 1999 - 2001
SCAN Health Plan June 1999 - August 1999
Davdon Artist Agency March 1995 - June 1999
Orange County Probation Department March 1993 - June 1994
Skills
Hair Cutting, Hair Care, Hair Extensions, Shampoo, Blow Dry, Hair Styling, Customer Service, Management, Makeup Artistry, Cosmetics, Beauty Industry, Cosmetology, Fashion, Listening to customers, Trichology, Scalp Massage, Personalized Cuts &..., Photo Shoots, Skin Care, Makeovers, Salons, Razor Cutting, Corrective Color, Precision Haircutting, Master Colorist, Updos, Cuts, Artistry, Mens Cuts, Eyebrow, Long Hair, Personal Care, Keratin Treatment, Precision Cutting, Hair Straightening, Runway, Lowlights, Public Speaking, Social Networking, Nonprofits, Event Planning, Leadership, Community Outreach, Social Media
Education
Paul Mitchell the School-Costa Mesa 2011 — 2012
1600 hours completed, Cosmetology/Cosmetologist, General
The Master's College 1988 — 1992
BA, Psychology
Heritage High
Blue Cross Blue Shield of Arizona Advantage (Veritage, LLC) December 2014 - Present
SCAN Health Plan February 2013 - December 2014
SCAN Health Plan, Arizona April 2012 - February 2013
SCAN Health Plan Arizona June 2009 - April 2012
Troon Country Club December 2005 - June 2009
Apollo Group June 2004 - August 2005
Sturner and Klein May 1998 - November 2003
Education
University of Phoenix
Master of Arts (MA)
Northern Arizona University
BS
SCAN Health Plan December 2012 - Present
Psychologist/Life Coach/Mediator/Parent Educator in Private Practice August 2004 - Present
self employed July 2004 - Present
Silverado Senior Living June 2010 - March 2012
Jewish Family Service October 2008 - June 2010
LA County Dept Children & Family Services February 1996 - August 2008
Skills
Adolescents, Psychotherapy, Family Therapy, Mental Health, Group Therapy, Program Development, Life Transitions, Non-profits, Mental Health Counseling, Community Outreach, Psychology, CBT, Crisis Intervention, Therapists, Treatment, Social Services, Case Managment, Clinical Supervision, Counseling Psychology, Grief Counseling, Interventions, Public Speaking, Behavioral Health, Case Management, Conflict Resolution, Training, Stress Management, Healthcare, Nonprofits, Play Therapy, Mindfulness, Dual Diagnosis, Anger Management
Education
Ryokan College; Los Angeles, CA
Doctor of Psychology in Clinical Psychology (PsyD), Psychology, PsyD
Pepperdine University
Master of Arts in Clinical Psychology with an emphasis in Marriage & Family Therapy, Clinical Psychology, 3.7
SCAN Health Plan September 2006 - April 2008
Anthem Blue Cross of California- Wellpoint Companies August 1995 - April 2006
Education
Additional Studies
Hamline University
BA, International Relations
Citizens Choice Health Plan October 2013 - Present
PIH Health July 2012 - February 2013
SCAN Health Plan August 2011 - February 2012
Food Sales West May 1993 - September 2009
Food Sales West May 1993 - September 2009
Food Sales West May 1993 - September 2009
Caregiver- County of OrangeSecurity Administration/ Adult Services January 1997 - January 1999
USCO August 1989 - January 1993
Skills
Health Education, Employee Benefits, Nursing, Human Resources, Healthcare, Customer Service, PowerPoint, Medicine, Account Management, Outlook, Insurance, Medicaid, Managed Care, Health Insurance
Education
Santa Ana College
Diploma, General Education / Criminal Justice classes
COPE Behavioral HEalth December 2009 - Present
SCAN Health Plan June 2008 - January 2011
Southwest Human Development July 2006 - June 2007
Education
Northern Arizona University 2000 — 2004
BA, Sociology/Spanish
SCAN Health Plan September 2013 - Present
SCAN Health Plan March 2002 - September 2013
Prototypes Women’s Center December 1999 - March 2002
Skills
Medicaid, Case Managment, Medicare, Managed Care, Utilization Management, Healthcare, Healthcare Management, Health Insurance, Nursing, ADP Payroll, Public Speaking, Social Services, long-term Services and..., Government Proposal..., Leadership, Crisis Intervention, Process Improvement, Employee Benefits, Training, Recruiting, Healthcare Consulting, HIPAA
Education
Loyola Marymount University
Bachelor of Arts, Psychology, Minor, Substance Abuse Treatment
University of Southern California
Master's of Social Work, Industrial Social Work
SCAN Health plan December 2009 - Present
Education
University of LaVerne 2006 — 2008
Bachelor Degree of Arts, Business Administration
San Joaquin Valley College-Rancho Cucamonga 2003 — 2005
Associate of Science Degree, General Science
SCAN Health Plan 2013 - Present
College Community Services (OASIS) September 2006 - Present
Aerolineas Argentinas June 1979 - June 1987
Flying Tiger Line January 1963 - May 1975
Skills
General Management, Profit & Loss Management, Psychotherapy
Education
Cal State Domingues Hills 2004 — 2006
Masters Degree, Clinical Psychology/MFT Option
Ottawa University 1957 — 1959
Bachelor of Arts, Pre-Ministerial
SCAN Health Plan December 2011 - March 2012
Kindred Hospital July 2006 - December 2011
Whittier Union High School District July 2008 - April 2009
Kindred Hospital January 2001 - July 2006
Skills
Healthcare, Medical Records, EMR, Medical Terminology, Healthcare Information..., Health Information..., Healthcare Management, Hospitals, JCAHO, Meditech, Medical Billing, EHR, HIPAA, Medicaid, Physician Relations, Performance Improvement, Outlook, PowerPoint, Medicare, Software Documentation, California Consent Law, Release of Information, Registered Health..., Electronic medical..., CMS, Word, Customer Service, Excel, Documentation, Quality Management, Data Analysis, Work Ethic, 3M Coding Software, ICD-10 PCS, ICD-10 CM, CPT, HCPCS, Medical Ethics, Health Insurance and..., Hybrid record, Data Integrity, Managed Care, Quality Improvement, Clinical Research, Revenue Cycle, Training, Leadership, Acute Care, Healthcare Industry, Medical Coding
Education
Keller Graduate School of Management of DeVry University 2015 — 2017
Bachelor's Degree, Health/Health Care Administration/Management
Keller Graduate School of Management of DeVry University 2012 — 2014
Associate's Degree, Health Information Technology
East Los Angeles Community College 2001 — 2003
Medical Terminology, Anatomy and Pharmacology
Whittier High School
Graduate
Scan HealthCheck Assessment Center, inc October 2013 - Present
SCAN Health Plan January 2013 - Present
David Geffen School of Medicine, UCLA 1984 - Present
S+AGE September 1998 - August 2015
SCAN Health Plan December 2002 - 2012
Skills
Healthcare, Gerontology, Long Term care, Medical Education, Geriatric Assessment, Geriatrics, Long-term Care, Disease Management, Alzheimer's disease, Hospitals, Healthcare Management, Quality Improvement, Managed Care, Healthcare Consulting, Medicaid, EMR, Clinical Research, Physicians, Physician Relations, Medicine, Home Care, Medicare, Elder Care, Healthcare Information..., Pharmacy, Healthcare Industry, Nursing, Case Managment, Health Policy, Public Health, Health Education, Alzheimer's Disease, Patient Safety, Inpatient, Seniors, EHR
Education
University of California, Los Angeles 1982 — 1984
Geriatric Medicine Fellowship
University of Southern California 1980 — 1981
MscEd, Medical Education
Technion - Israel Institute of Technology 1970 — 1976
Doctor of Medicine (MD), Gerontology
I Need A Miracle Tickets October 2008 - Present
SCAN Health Plan July 2007 - October 2008
Borders January 2006 - March 2007
Tiledwell March 2002 - February 2006
The Men's Wearhouse, Inc April 2000 - August 2002
Warrior Custom Golf January 2002 - April 2002
Education
Long Beach City College 2008 — 2012
Philosophy
L.A. Care Health Plan September 2014 - Present
L.A. Care Health Plan January 2014 - September 2014
L.A. Care Health Plan April 2008 - January 2014
SCAN Health Plan December 2006 - April 2008
Missouri Cancer Registry 2005 - 2006
Capital Institute of Pediatrics - China 1999 - 2004
ECARE 2000 - 2002
Skills
Healthcare Information..., HIPAA, Informatics, Quality Improvement, Managed Care, Healthcare Management, EMR, EHR, Health Insurance, Data Analysis, ICD-9, Healthcare, Medicaid, Medicare, HEDIS, Health Information..., Clinical Research, Public Health, Health Information..., PL/SQL, T-SQL
Education
University of Missouri-Columbia School of Medicine 2004 — 2006
MS, Health Informatics
Peking University 1994 — 1999
Bachelor of Medical Sciences, Public Health
SCAN Health Plan January 2007 - Present
SCAN Health Plan January 2007 - May 2012
Schaller Anderson November 2004 - December 2006
ValueOptions June 2001 - October 2004
Saint Margaret Mercy Health Care Systems April 1995 - June 1996
Harvard School of Public Health October 1994 - October 1995
Southlake Center for Mental Health June 1990 - October 1994
Skills
Health Care Law, Corporate Governance, System Improvement, Healthcare, Contract Negotiation, Managed Care, Medicaid, Medicare, Healthcare Management, Healthcare Consulting, Health Law, Health Insurance, Nonprofits, Project Management, Process Improvement, Healthcare Industry, Hospitals, Physicians, HIPAA, Health Policy, Healthcare Information..., Employee Benefits, Legal Writing, Privacy Law, Team Building, Program Development, Physician Relations, Strategic Planning, Management
Education
South Texas College of Law 1996 — 1999
J.D., Law
Purdue University Calumet 1990 — 1994
BS, Psychology
SCAN Health Plan January 2014 - Present
SCAN Healthplan March 2013 - Present
SCAN Health Plan October 2002 - March 2013
Skills
Healthcare, Managed Care, Home Care, Elder Care, Healthcare Management, BLS, Nursing, HIPAA, Utilization Review, Palliative Care, Hospitals, Health Education, Healthcare Information..., EMR, Underwater Photography, Scuba Diving, Healthcare Consulting, EHR, Disease Management
Education
Touro University 2006 — 2009
Master of Public Health (MPH)
Statewide Nursing Program
BSN
Allstate October 2007 - November 2010
SCAN Health Plan July 2007 - October 2007
Farmer's Insurance June 2005 - April 2007
Allstate Insurance June 2000 - June 2005
Skills
Insurance, Customer Service, Sales, Team Building, Training, Healthcare
Education
University of Phoenix 2011 — 2014
Long Beach City College
University if Phoenix
Health Care Administration/Business Marketing
Molina Healthcare May 2014 - Present
Randstad USA February 2012 - May 2012
Randstad USAUnited Health Group February 2012 - May 2012
SCAN Health Plan September 2011 - November 2011
MD Care Health Plan March 2010 - June 2011
MD Care Health Plan March 2010 - July 2010
ICD9 and CPT CodesCrescent Healthcare May 2009 - June 2009
Healthcare Partners Medical Group January 2001 - June 2008
Skills
Medical Records, Medical Billing, Provider Relations, HEDIS, Customer Service, Call Center, Telephone Reception
Education
Charter College 2010 — 2011
Medical Billing and Coding
Charter College-Canyon Country 2010 — 2011
Certification, Medicl Billing and Coding
Long Beach School for Adults
Computer Applications and Office Occupations
Long Beach City College
Customer Service, Child Development
SCAN Health Plan November 2014 - Present
Los Angeles County Department of Mental Health August 2008 - May 2010
San Mateo County December 2006 - January 2008
Solano County March 2006 - September 2006
Rebekah Children's Services July 2005 - November 2005
Santa Clara County Las Plumas Mental health 2004 - 2005
Santa Clara County Las Plumas Mental health 2004 - 2005
Jewish Community Center June 2004 - August 2004
Skills
Biopsychosocial..., Organizational..., Microsoft Excel, Mac OS X, Java, Computer Proficiency, Customer Service, Case Managment, Child Advocacy, Collaborative Leadership, Resource Allocation, Team Effectiveness, Progress Notes, Quarterly Reporting, IEP, Always Willing to Learn, Willing to Go the Extra..., Adaptability, Can Do Approach, Best Practices, Negotiation, Highly detail oriented, Timely Decision Making, Work Effectively, Bilingual Proficiency, Mental Health Counseling, Cognitive Therapy, Family Therapy, TF-CBT, Excel, Client Intake, Infant Mental Health, Mental Health Assessment, Solution Focused, Senior Services, Client Centered, Gerontology, Geriatric Rehabilitation, Documentation, Group Therapy, Crisis Intervention, Therapists, Adolescents, Case Management, Community Outreach, Mental Health, Program Development, Psychosocial, Social Services
Education
San Jose State University 2003 — 2005
Master of Social Work (M.S.W.), Clinical/Medical Social Work
San Jose State University 1999 — 2001
Bachelor of Arts (B.A.), Social Work
Mercy care/Aetna Health care March 2013 - Present
Retired RN case manager January 2014 - July 2014
Aveta AZ October 2012 - February 2013
SCAN Health Plan 2010 - 2012
Skills
Managed Care, Disease Management, Utilization Management, Medicare, Medicaid, Case Managment, Home Care, HMO, PPO, NCQA, Inpatient, Medicine, Utilization Review, Nursing, Healthcare, Healthcare Management, Hospitals, EMR, ACLS, Clinical Research
Education
Phoenix College
AD nursing, Registered Nursing/Registered Nurse
University of Colorado at Boulder
Bachelor's degree, History
Baseline Performance 2009 - 2012
Comcast January 2010 - November 2011
SCAN Health Plan February 2007 - August 2008
University of Phoenix March 2006 - February 2007
AT&T Mobility October 2003 - October 2005
Skills
Business Planning, Coaching, Customer Service, Employee Benefits, Leadership, Management, Market Research, Process Improvement, Sales, Training, Troubleshooting
Education
University of Phoenix 2007 — 2008
Master of Business Administration (MBA), 3.28
University of Phoenix 2005 — 2006
Marketing, 3.2
Southwest Mississippi Community College 1999 — 2000
Associate of Arts (A.A.)
SCAN Health Plan 2006 - Present
LexisNexis 1996 - 2003
Skills
Healthcare, Healthcare Information..., Healthcare Industry, Cross-functional Team..., Process Improvement, Product Management, Product Launch, Health Insurance, Visio, Medicare
Education
University of California, Berkeley 1988 — 1993
Bachelor of Arts (BA), History
The George Washington University 1994 — 1996
Master of Arts (MA), History
HealthCare Partners May 2013 - Present
SCAN Health Plan June 2010 - May 2013
Coventry Health Care June 2007 - June 2010
Skills
Disease Management, complex case management, Medicare Advantage
Education
University of Phoenix 2010 — 2012
bachelor's of science, Registered Nursing/Registered Nurse
Miami University 1982 — 1985
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Assisteo Home Health June 2013 - Present
Scan Health Plan 2009 - 2010
Education
Maricopa Community Colleges 1971 — 1972
Art/Art Studies, General, 1 year
Aegis Living May 2014 - April 2015
Villa Bonita Senior Living March 2013 - August 2013
Villa Bonita Senior Living March 2012 - March 2013
SCAN Health Plan 2013 - 2013
SCAN Health Plan 2013 - 2013
SCAN Health Plan 2013 - 2013
Skills
Gerontology, Microsoft Office, Spanish, English, Aging in Place, Customer Service, Older Homes, Adult Social Care, Marketing, Public Speaking, Hospice & Palliative..., Social Services
Education
University of Southern California 2013 — 2015
Master's degree, Aging Services Management
San Diego State University-California State University 2008 — 2012
Bachelor's degree, Gerontolog
SCAN HEALTH PLAN March 2011 - July 2015
SCAN Health Plan February 2011 - July 2015
Skills
Project Management, Policy, Training, Analysis, Healthcare, Medicaid, Medicare
Education
Los Angeles Valley College 1974 — 1977
Associate of Arts (AA), Broadcast Journalism / Political Science, Graduated
Los Angeles Valley College 1974 — 1977
AA, Broadcast Journalism