Experience
Doehler Group   April 2015 - Present
Hayman Daugherty Associates, Inc.   October 2014 - April 2015
Westrec   May 2013 - October 2014
DLA Piper  November 2013 - March 2014
Jars llc   May 2012 - May 2013
Fogelman Management Group  September 2011 - April 2012
Holland Residential  January 2011 - September 2011
Starwood Hotels & Resorts Worldwide, Inc.   September 2010 - January 2011
Walt Disney World  February 2010 - October 2010
Starbucks  May 2007 - August 2008

Skills
Human Resources, Employee Training, Sales, Onboarding, Hospitality Industry, Office Administration, Employee Benefits, Adult Learning Theory, Hotel Administration, Organizational..., Leading Organizational..., Leadership Development, Leasing, Property Management, Recruiting, Employee Relations, Management, Marketing, Customer Service, Training, Time Management, Leadership, Healthcare

Education
Amberton University   2012 — 2014
Master of Science (M.S.), Human Resources Training and Development

Georgia Southern University   2005 — 2010
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management

Experience
Starwood Hotels & Resorts Worldwide, Inc.   September 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc.   December 2012 - September 2013
H&R Block  January 2008 - April 2013
Starwood Hotels & Resorts Worldwide, Inc.   June 2011 - December 2012
Starwood  May 2005 - June 2011
Starwood Hotels & Resorts Worldwide, Inc.   December 2003 - May 2005
Starwood Hotels & Resorts Worldwide, Inc.   May 2002 - December 2003

Skills
Customer Service, Accounts Payable, Accounts Receivable, Training, Payroll, Hospitality, Hotels, Hospitality Management, Hiring, Inventory Management, Resorts, Customer Relations, Problem Solving, Budgets, Budgeting, Accounting, Hospitality Industry, Invoicing, Hotel Management, Front Office, Account Reconciliation, Rooms Division, Pre-opening, Tourism, Property Management...

Education
Alliant International University-San Diego Scripps Ranch   2003 — 2004
Masters International Business Administration, Marketing

Alliant International University-San Diego Scripps Ranch   2000 — 2003
BA Hotel and Restaurant Management, Accouniting

Experience
Software Advice, a Gartner company   October 2014 - Present
W Hotels  April 2011 - September 2014
W Hotels  October 2010 - March 2011
Kimpton Hotels  July 2010 - October 2010
Thompson Hotels  November 2007 - July 2010
Starwood Hotels & Resorts Worldwide, Inc.   June 2005 - August 2007
Morgans Hotel Group  September 2002 - June 2005
Banc of America Securities Prime Brokerage  January 2001 - September 2002

Skills
Office Management, Human Resources, Onboarding, Accounts Payable, Budget Management, Facility Expansion, Event Management, Staff Development, Emotional Intelligence, Hotels, Hospitality Industry, Opera, Hospitality Management, Concierge Services, Customer Service, Restaurants, Hospitality, Tourism, Front Office, Social Media, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Phone Etiquette, Entertainment, Social Networking, iWork, Galaxy, Lightspeed, Guest Recovery, GoConcierge, iLife, iMovie, Blogging Software, Creative Writing, Theatre, Improvisation, Video Editing, iOS, YouTube, Podcasting, Alexander Technique, Stage Combat, Tumblr, Instagram, Transportation Planning, Social Styles, Oracle

Education
American Musical and Dramatic Academy   1998 — 2000
Associate's Degree, Theatre Arts, General

Experience
Medtronic  May 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc.   January 2011 - Present
Cellular World  September 2013 - January 2014

Skills
Hotels, Hospitality Industry, Hospitality, Hospitality Management, Revenue Analysis, Hotel Management, Front Office, Resorts, Yield Management, Tourism, Food & Beverage, Hotel Booking

Education
CSUN   2008 — 2010
Bachelor's degree, Journalism

Antelope Valley College   2006 — 2008
Associate's degree, Liberal Arts and Sciences/Liberal Studies

Experience
Starwood Hotels & Resorts Worldwide, Inc.   September 2006 - Present
Starwood Hotels & Resorts Worldwide, Inc.   March 2005 - September 2006
Interviewing Service of America  August 2002 - February 2005

Skills
Windows System..., Windows Server, Windows 7, Windows XP Pro, Active Directory, Altiris Console, LogMeIn, KiXtart, Microsoft Office, Windows Scripting, Backup Exec

Education
Antelope Valley College   2003 — 2006
Associate of Science (A.S.), Computer Software Development

Experience
Starwood Hotels & Resorts Worldwide, Inc.   July 2007 - Present

Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Resorts, Hotel Booking, Concierge Services, Front Office, Hospitality, Customer Satisfaction, Pre-opening, Rooms Division, Yield Management, Tourism, Property Management..., Guest Service Management, Banquets, Revenue Analysis, Food & Beverage, Opening Hotels, Micros

Education
Antelope Valley College

Experience
Amanda Mock - My Inner Rock Star LLC   January 2012 - Present
My Virtual Little Helper   June 2010 - Present
LoJack Corporation  January 2009 - September 2009
Starwood Hotels & Resorts Worldwide, Inc.   January 2005 - January 2009

Skills
Marketing Strategy, Business Development, Business Strategy, Social Media Marketing, Team Building, Entrepreneurship, Start-ups, Coaching, E-commerce, Customer Service, Time Management, Team Leadership, Web Design, Outsourcing, Online Marketing, Training, Social Networking, Small Business, Online Advertising, Marketing, Strategy, Web Marketing, SEO, Email Marketing, Lead Generation, Strategic Partnerships, SEM, CRM

Education
Antelope Valley College
Engineering and Mathematics, Electrical Engineering, Math, and Programming.

Experience
Starwood Hotels & Resorts Worldwide, Inc.   July 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc.   October 2014 - July 2015
Indian Hills Country Club  June 2014 - October 2014
Dunwoody Country Club  January 2013 - June 2014
Williamson Bros. Bar-B-Q   June 2012 - January 2013
Cracker Barrel Old Country Store  May 2011 - June 2012
Corporate Sports Unlimited  March 2011 - June 2012
Disney College International Program (Internship)   August 2009 - August 2010

Skills
Hospitality, Restaurants, Hotels, Hospitality Industry, Menu Development, Time Management, Sales, Food, Microsoft Excel, Hospitality Management, Food & Beverage, Banquets, Restaurant Management, Catering, Customer Satisfaction, Customer Insight, Management, Country Clubs, Forecasting

Education
Georgia State University - J. Mack Robinson College of Business   2011 — 2015
Bachelor of Business Administration, Hospitality Administration

American InterContinental University   2008 — 2011
Associate of Arts, Business Administration, 3.5

Experience
Crowne Plaza® Hotels & Resorts   December 2014 - April 2015
Starwood Hotels & Resorts Worldwide, Inc.   March 2013 - December 2014
Starwood Hotels & Resorts Worldwide, Inc.   January 2010 - March 2013
Starwood Hotels & Resorts Worldwide, Inc.   January 2009 - December 2010

Skills
Negotiation, Public Speaking, English, Microsoft Word, Teaching, Microsoft Excel, Windows, Budgets, Microsoft Office, Strategic Planning, Customer Service, Research, Financial Reporting, HTML, Outlook, Financial Analysis, Photoshop, PowerPoint, Account Reconciliation, General Ledger, Financial Accounting, Accounting, Hospitality Management, Hotel Management, Hospitality, Hospitality Industry, Micros, Front Office, Revenue Analysis, Rooms Division, Hotels, Data Entry, Hotel Booking, Delphi, Resorts, Pre-opening, Reservation, Food & Beverage, Forecasting, Banquets, Yield Management, Guest Service Management, Tourism, Revenue Forecasting

Education
Southern New Hampshire University   2015 — 2017
Master of Science (MS), Forensic Accounting

American Public University System   2012 — 2014
Master of Business Administration (MBA), Finance and Financial Management Services

Texas Southern University   2005 — 2010
Bachelor's degree, Economics/Minor in Accounting

Experience
Insight Enterprises, Inc.   December 2000 - Present
Starwood Hotels & Resorts Worldwide, Inc.   September 1995 - March 1999

Skills
Software Licensing, IT Solutions, Resellers, Gross Profit, HP, Cisco, Client Solutions, Technology Solutions, Microsoft Licensing, Fortune 500, Selling, New Business Development, Solution Selling, Virtualization, Consultative Selling, Storage, Territory, Customer Relations, Business Relationship..., Account Management, Sales Support, Services Sales, Security, Pre-sales, Computer Hardware, Hardware, Channel Partners, Servers, Customer Service, Sales Operations, Cisco Technologies, Data Security, ISO 27001, Risk Compliance, SAS70, Information Security..., Information Security..., SSAE 16, PCI DSS, Security Policy..., Vulnerability Assessment, Sales Process, Sales, Software Industry, Professional Services, Managed Services, Direct Sales, SaaS, Unified Communications, Business Alliances

Education
Algonquin College of Applied Arts and Technology   1996 — 1999
Information Systems & Technology

Algonquin College of Applied Arts and Technology   1994 — 1996
Law & Security

Experience
Starwood Hotels & Resorts Worldwide, Inc.   January 2008 - Present
Starwood Hotels & Resorts  January 2001 - December 2007
Starwood Hotels & Resorts Worldwide, Inc.   January 2000 - December 2000
Starwood Hotels & Resorts Worldwide, Inc.   February 1998 - December 1999
Starwood Hotels & Resorts Worldwide, Inc.   January 1997 - January 1998
DoubleTree by Hilton  October 1992 - December 1996
Hyatt Hotels Corporation  August 1991 - September 1992
Hyatt Hotels Corporation  June 1989 - July 1991
Hyatt Hotels Corporation  May 1988 - May 1989
Hyatt Hotels Corporation  April 1987 - April 1988

Skills
Hotels, Hospitality Industry, Pre-opening, Revenue Analysis, Customer Satisfaction, Hospitality Management, Resorts, Hospitality, Sales, Purchasing, Lodging, Six Sigma, Operational Execution, Operational Productivity, Multi-Unit P&L, Union & Labor Relations, Business Process..., Cost Controls, Sales & Marketing..., Budget Management, Quality Control, Customer Service, Staff Training, Staff Development, RevPAR - Yield..., Inventory Control, Negotiations, Hotel Property..., Project Management, Market Analysis, Strategic Planning &..., Technology, Menu Development, Negotiation, Budgets, Forecasting, Convention Services, Facilities Management, Food & Beverage, Hotel Management, Catering, Restaurants, Banquets, Management

Education
American Intercontinental University   2005 — 2007
BBA, Organizational Psychology and Development

University of Kentucky   1981 — 1984
Business Management

Experience
Norwegian Cruise Line  March 2013 - Present
Lean Six Sigma Methodology   July 2013 - June 2014
Starwood Hotels & Resorts Worldwide, Inc.   March 2012 - February 2013
Starwood Hotels & Resorts Worldwide, Inc.   September 2010 - February 2012
Starwood Hotels & Resorts Worldwide, Inc.   May 2007 - July 2010
Hilton Hotels Worldwide  May 2006 - May 2007

Skills
Hotel Management, Front Office, Hospitality Management, Hospitality Industry, Tourism, Property Management..., Customer Service, Rooms Division, Budgets, Employee Training, Management, Operations Management, Customer Satisfaction, Communication, Team Building, Recruiting, Training, Presentations, Leadership, Human Resources, Coaching, Teamwork, Mentoring, Business Planning, Opera, Performance Management, Policy, Hiring, Employee Engagement, Project Planning, Team Leadership, Leadership Development, Onboarding, Microsoft Office, Public Relations, Administration, Supervisory Skills, Negotiation, Strategic Planning, Social Networking, Analysis, Employee Relations, Marketing, Hotel Booking, Sales, Organizational..., English, Time Management, Team Management, Six Sigma

Education
Addis Ababa University   2008 — 2010
Master of Arts, Public Administration, Very Great Distinction, 3.83/4.00

Addis Ababa University   2004 — 2008
Bachelor of Arts (BA), Business Administration & Information Systems, Great Distinction, 3.67/4.00

Addis Ababa University College of Commerce   2001 — 2004
Diploma, Business Information Systems, Very Great Distinction, 3.82/4.00

Hotel School The Hague - E-Hague   2012 — 2012
Financial Management for the Non-Financial Manager

Alliance Éthio-Française d'Addis-Abeba   2006 — 2009
DELF A1, A2, B1 et B2, Diplôme D'études en Langue Française

Catering & Tourism Training Institute   2003 — 2005
Diploma, Housekeeping & Laundry Supervision, Very Great Distinction, 3.96/4.00

Experience
Sheraton Atlanta Hotel  January 2015 - Present
W Atlanta-Downtown  September 2013 - January 2015
Starwood Hotels & Resorts Worldwide, Inc.   January 2010 - September 2013
Sheraton Gateway Hotel  March 2007 - January 2010
Sheraton Midtown Hotel at Colony Square   November 2003 - March 2007
Omni Hotel at CNN Center  March 2002 - September 2003
Marriott International  April 2000 - April 2002
Renaissance Concourse Hotel  September 1996 - April 2002
Renaissance Concourse Hotel  March 1993 - September 1996

Skills
Contract Negotiation, Qualifying Prospects, Hotels, Revenue Analysis, Hospitality Industry, Front Office, Hospitality, Sales, Rooms Division, Hotel Management, Banquets, Sales Management, Event Management, Trade Shows, Customer Satisfaction, Marketing Strategy, Property Management..., Micros, Hospitality Management, Resorts, Management

Education
Albany State University
B.S., Business Management

Experience
Navy Federal Credit Union  July 2013 - Present
Mi Casa Group Homes  January 2012 - April 2013
InterExchange  June 2012 - September 2012
Starwood Hotels & Resorts Worldwide, Inc.   August 2010 - February 2012
UC San Diego  February 2009 - July 2011
Victoria's Secret  November 2008 - April 2010
Riviera Oaks Resort   June 2006 - August 2008

Skills
Calm Under Pressure, Flexibility, Customer Service, Hospitality, Education, Organization, Great Motivator, Positive Can-do Attitude, Multi Tasking, Listener, Always Punctual, Leadership, Supervisory Experience, Adapt Quickly to Change, Lesson Planning, Microsoft Word, PowerPoint, Public Speaking

Education
American Public University System   2014 — 2017
Master of Business Administration (M.B.A.)

California State University-San Marcos   2008 — 2011
B.A., Criminology and Justice Studies, Political Science, 3.89

Ramona High School   2004 — 2008
High School Diploma, General Education, 4.3/4.0

Experience
Walmart  February 2012 - Present
Rite Aid  February 2011 - February 2012
Starwood Hotels & Resorts Worldwide, Inc.   April 2007 - November 2009

Skills
Customer Service, Customer Satisfaction, Customer Oriented, Cash Register, Management, Administrative..., Telephone Reception, Receptionist Duties, Office Administration, Front Office, Clerical Skills, Goal Oriented, Fast Learner, Team-oriented, Multi Tasking, Call Center, Call Processing, Pharmacy Technicians

Education
Antelope Valley College   2012 — 2016
Bachelor's degree, Registered Nursing/Registered Nurse

University of Antelope Valley   2010 — 2011
Certificate, Pharmacy Technician

STI College Recto Manila   2000 — 2004
Bachelor of Science (B.S.), Computer Science

Experience
Hospitality Concepts & Solutions   January 2010 - Present
Delaware North Companies  November 2013 - May 2014
Hotel Equatorial Penang   October 2010 - October 2013
Ranch Market, Ninety Nine Restaurant   January 2010 - September 2010
Culinary Academy of New York / Institute for Culinary Education   June 2009 - December 2009
Peabody Hotel Group  September 2008 - March 2009
Centerplate  November 2006 - August 2008
Craft Restaurants   May 2006 - October 2006
Sea Island Company  November 2004 - May 2006
Starwood Hotels & Resorts Worldwide, Inc.   March 2003 - October 2004

Skills
Executive Chef,..., Chef/Owner, Downtown..., Hospitality Consulting, Executive Chef, Sonoma..., Executive Chef,..., Executive Sous Chef,..., Sous Chef, Wirtschaft..., Private Chef, US..., Chef Tournant,..., Lead Cook, Russian Tea..., Restaurants, Hospitality Industry, Banquets, Food & Beverage, Pre-opening, Hotels, Fine Dining, Menu Development, Catering, Resorts, Culinary Skills, Hospitality, Property Management..., Restaurant Management, Menu Engineering, Cuisine, Pre-opening experience, Food Safety, Food, Cooking, Wine, Revenue Analysis, Hospitality Management, Hotel Management, Pastry, Sanitation, Front Office, Yield Management, Micros, Gourmet, Customer Satisfaction, Food Service, Menu Costing, Rooms Division, Food Quality, Hygiene, Income Statement, Culinary Management, Recipes, Labor Control

Education
The Culinary Institute of America   1976 — 1978
AOS, Culinary Arts

American University   1969 — 1973
BA, Political Science/International Studies

Ocean Township   1965 — 1969
High School, College Preparatory

Experience
Mary Kay Inc.  October 2011 - Present
Mary Kay Inc.  October 2011 - Present
Honda Manufacturing of Alabama  June 2004 - April 2013
Starwood Hotels & Resorts Worldwide, Inc.   June 1994 - May 2004

Skills
Human Resources, Sales, Customer Service, Training, Microsoft Office, Leadership, Time Management, Event Management, Microsoft Excel

Education
Herzing Institute, Birmingham, Alabama   1986 — 1988
Associate's degree

Alabama State University   1985 — 1986
Electrical and Electronics Engineering

Experience
Hayatt regency hotel   May 2013 - Present
kensington hospice   October 2011 - Present
Metro Toronto Convention Centre  January 2011 - Present
Starwood Hotels & Resorts Worldwide, Inc.   November 1998 - Present

Skills
Hotels

Education
liaison college toronto   2011 — 2011
diploma, basic cook

Alexandria University   1981 — 1985
B.degree, Business Administration

Experience
Starwood Hotels & Resorts Worldwide, Inc.   June 2011 - Present
Starwood Hotels & Resorts Worldwide, Inc.   December 2008 - June 2011
Starwood Hotels & Resorts Worldwide, Inc.   August 2007 - July 2009
Starwood Hotels & Resorts Worldwide, Inc.   July 2000 - October 2007
Uniglobe Travel International LP  January 1995 - June 2000
Skor Executive Travel & Tours   January 1990 - 1995
Capital International Airways   February 1981 - October 1987

Skills
Hospitality Management, Hospitality Industry, Hotels, Hospitality, Resorts, Tourism, Customer Satisfaction, Leadership, Hotel Management, Global Customer Service, Application Lifecycle..., Pilot Projects, Standards Development, Data Analysis, Cross-functional..., Relationship Management, Customer Experience, Customer Service, Event Management, Food, Management, Revenue Analysis, Yield Management, Restaurants, Meeting Planning, Pre-opening, Banquets, Event Planning, Catering, Front Office

Education
Antelope Valley College   1991 — 1995
History, 3.8

International Air and Hospitality Academy   1982 — 1983
Technical Course completion, Customer Service Support/Call Center/Teleservice Operation, 3.8

Experience
Eddie Tantoco and Partners   June 2012 - Present
Eddie Tantoco, CPA   June 2012 - Present
Arizona District Export Council   2011 - Present
Starwood Hotels & Resorts Worldwide, Inc.   May 2004 - May 2012
Meridian Investments  January 2002 - March 2004
Marriott and Host Marriott Corporation   March 1986 - January 2002

Skills
Leadership, Team Building, Accounting, Forecasting, Financial Reporting, Budgets, Internal Controls, Sarbanes-Oxley Act, Financial Analysis, Tax, Due Diligence, Auditing, GAAP, SEC filings, Managerial Finance, Mergers & Acquisitions, Corporate Tax, Financial Accounting, Tax Accounting, Financial Modeling, Corporate Finance, Six Sigma, Social Entrepreneurship, Management, US GAAP, Variance Analysis, Cash Flow, Finance, Income Statement, General Ledger, Executive Management, Cash Management, Financial Audits, Payroll, Consolidation, Restructuring, Internal Audit, Strategic Financial..., Valuation, Business Planning, Private Equity, Acquisition Integration, Acquisitions, Cost Accounting, Cash Flow Forecasting, CPA, Account Reconciliation, Asset Management, IFRS, Treasury Management

Education
American University
Masters In Tax Program

University of Maryland University College
B.S. Accounting

Experience
The St. Regis New York  August 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc.   January 2010 - August 2015
Starwood Hotels & Resorts Worldwide, Inc.   May 2008 - January 2010
Ramada  January 2007 - May 2008
Four Seasons Hotels and Resorts  November 2005 - September 2006
Four Seasons Hotels and Resorts  October 2004 - November 2005
Four Seasons Hotels and Resorts  March 2004 - October 2004

Skills
Front Office, Rooms Division, Resorts, Guest Service Management, Hotels, Hospitality, Customer Satisfaction, Luxury, Micros, Pre-opening, Hotel Management, Hospitality Industry, Property Management...

Education
E- Cornell   2008 — 2008
Masters Certificate in Hospitality Management, Hospitality Management

Alexandria University   1999 — 2003
BS, Hotel Managemenet

Experience
Tufts Health Plan  May 2014 - January 2015
Tufts Health Plan  July 2013 - May 2014
Tufts Health Plan  March 2012 - July 2013
TripAdvisor  January 2011 - May 2011
TripAdvisor  October 2010 - December 2010
Starwood Hotels & Resorts Worldwide, Inc.   August 2007 - January 2010
Uline  January 2006 - July 2007
The Langley School  August 2005 - November 2005
Armenian International Magazine   June 2003 - August 2003
Office of Congressman  October 2002 - May 2003

Skills
Employee Benefits, Microsoft Excel

Education
American University   2001 — 2005
Bachelor of Arts, Public Communication

Experience
Marriott International  July 2014 - June 2015
Agua Caliente Casino Spa Casino Resort   November 2013 - July 2014
Spa. Ergonique Med   April 2013 - August 2013
Starwood Hotels & Resorts Worldwide, Inc.   December 2007 - June 2012
Massage Therapist  January 2011 - January 2012
Massage Envy  February 2010 - 2011
Redlands Community Hospital  March 2007 - December 2009
Glen Ivy  April 2007 - September 2007

Skills
Resorts, Hotels, Aromatherapy, Sports, Holistic Health, Yoga, Healing, Event Planning, Medical Massage, Customer Service, Fitness, Skin Care, Hospitality, Marketing, Payroll, Guest Service, Deep Tissue Massage, Prenatal Massage, Post Natal Massage, Sports Nutrition, Health, Reflexology, Lomi Lomi, Treatment

Education
Marinello Schools of Beauty-Huntington Beach   2012 — 2013
diploma, Esthetician

Merinello School of Beauty   2012 — 2013
Esthetician, Aesthetician/Esthetician and Skin Care Specialist

ISSA   2009 — 2010
certification, personal trainer

Kaplan College   2006 — 2007
certification/ diploma, massage therapy

Allan Hancock College   2003 — 2004
certification, Cosmetology/Cosmetologist, General

Experience
Caneel Bay Resort  November 2013 - Present
Jetsetter, A member of the Gilt Groupe  April 2012 - October 2013
Jetsetter, A Member of Gilt Groupe   May 2011 - April 2012
Starwood Hotels & Resorts Worldwide, Inc.   September 2008 - April 2011

Skills
Hospitality, Hospitality Industry, Account Management, Sales, Contract Negotiation, New Business Development, Hotels, Resorts, Luxury Travel, Sales Management, Direct Sales, Start-ups, Salesforce.com, Event Management

Education
Allegheny College   2004 — 2008
BA, Communications, Psychology

Experience
Starwood Hotels & Resorts Worldwide, Inc.   2014 - 2015
Asbury Media   March 2007 - January 2011
Solid State Logic  November 1999 - January 2001
The Shooting Gallery  May 1997 - March 1998

Skills
Social Media, User Experience, Video, Business Analysis, Ecommerce Solutions, Technical Writing, Social Media Marketing, Editing, Blogging, Content Management, HTML, Web Content Management, Music, Social Networking, Information Architecture, Film, Technical Support, Technical Communication, Multimedia, Dreamweaver, Web Development, Photoshop, Copywriting, Web Design, Video Production, Illustrator, Software Documentation, Content Development, CRM, SEO, Digital Media, CSS, Database Admin, Quality Assurance, Management, E-commerce, Project Management, Public Speaking, Microsoft Office, Agile Methodologies, Program Management, Customer Service, Databases, Strategic Planning, Marketing, Testing, Writing, Process Improvement, Digital Marketing, Scrum

Education
New Jersey Institute of Technology   2011 — 2014
Master of Science (M.S.), Professional, Technical Communication, 3.8

American University
B.A., Literature

School of Audio Engineering
Certificate, Multimedia Production New York, NY

Experience
Ed Libby & Co.   June 2014 - Present
DivaReport.com   July 2008 - September 2014
Starwood Hotels & Resorts Worldwide, Inc.   January 2013 - June 2014
Viacom  May 2006 - January 2013
Flux  May 2006 - September 2009
IPOWER  October 2004 - March 2006
Clear Channel  September 2002 - September 2004

Skills
Events Coordination, Event Production, Event Planning, Event Designing, Social Networking, Entertainment, Social Media, Blogging, New Media, Digital Media, Customer Service, Production Assistance, Graphic Design, Content Strategy, Web Content, Quality Assurance, Online Social Networking, Music, Community Management, Camera Operating, Blogger, Video Editing, Film Production, Final Cut Pro, Facebook, Video, Video Production, Television, Special Events

Education
Allan Hancock College   2002 — 2004
Cinematography and Film/Video Production

Experience
Hyatt Hotels Corporation  January 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc.   January 2010 - January 2013
Gensler  January 2006 - January 2010
H2O Associates Creative Division of Peppercomm   February 2000 - April 2006
Peter Margonelli Photography   2000 - 2003

Skills
Brand Development, Interior Design, Creative Direction, Interior Architecture, Space planning, Hospitality, Architectural Design, Concept Design, Concept Development, Design Research, Graphics, Sustainable Design, Hotel Design, LEED AP, Brand Implementation, Space-planning, Design Strategy, Hospitality Industry, Rendering, Graphic Design, Drawing, Brand Architecture, Retail Design, Design Management, Renovation, Restaurants, Branding Initiatives, International..., Logo Design, FF&E, Branding & Identity, Sketching, Identity, Identity Management, Ideation, Global Strategy, Global Management, Global Branding, Global Development, Architecture, Experience Design, Corporate Branding, Art Direction, Marketing, Photoshop, Photography, Hotels, InDesign, Strategy, Space Planning

Education
Academy of Art University
Interior Architecture, Retail/Hospitality

Stanford University Graduate School of Business
Customer Focused Innovation

Fashion Institute of Technology
Visual Communication / Branding

Seton Hall University
Fine Art, Graphic Design

Experience
International Education Center  June 2013 - Present
International Education Center  April 2011 - January 2013
Starwood Hotels & Resorts Worldwide, Inc.   2006 - 2010
Starwood Hotels & Resorts Worldwide, Inc.   2002 - 2006

Skills
Data Entry, Clerical Skills, Administrative Office..., Office Equipment..., Receptionist Duties, Filing, 10 Key, Switchboard, Travel Arrangements, Confidentiality, Phone Etiquette, File Management, Administrative..., Fax, Spreadsheets, Telephone Skills, Office Management, Office Administration, Appointment Scheduling, Internet Explorer, Time Management, Administrative..., Front Office, Customer Service

Education
Saint Mary's University of Minnesota   2013 — 2015
Bachelor's Degree, Accounting

Addis Ababa Commercial College
Associate's degree, Accounting

Addis Ababa Commercial College
Associate's degree, Secretarial Science & Office Management

Addis Ababa University
Bachelor of Science (B.S.), Business Education

St. Mary's Commercial School

Experience
KPMG  June 2014 - Present
Ramapo College of New Jersey  1998 - Present
Starwood Hotels & Resorts Worldwide, Inc.   April 2012 - December 2013
Pearson Education  September 2009 - February 2012
Salesforce.com  March 2008 - December 2008
Intel Corporation  1998 - 2007

Skills
Customer Relations, Siebel, College Teaching, Call Center, Visio, Technical Writing, Business Analysis, Team Leadership, HTML, Salesforce.com, Problem Solving, Data Analysis, Microsoft Office, Process Improvement, SQL, Account Management, Strategic Planning, Word, Program Management, Business Strategy, Customer Service, Requirements Analysis, Vendor Management, Cross-functional Team...

Education
American University
MS, Management Information Systems

Marietta College
BA, Economics

Experience
Astral Weeks Development Company   June 2014 - August 2014
NYC Department of City Planning  June 2014 - August 2014
Rubenstein Public Relations  June 2013 - August 2013
Starwood Hotels & Resorts Worldwide, Inc.   January 2013 - May 2013
Amherst College  January 2010 - May 2013
Rubenstein Public Relations  June 2011 - August 2011
Rubenstein Public Relations  June 2010 - August 2010
BrandEdge Global   June 2007 - August 2007

Skills
Real Estate, Real Estate Development, Urban Planning, Microsoft Excel, Financial Analysis, Financial Modeling, Statistical Data..., Market Analysis, Private & Public Sectors, Sustainability, Zoning, Architectural Design, Community Outreach, Spanish, Research, Editing, Social Media, Microsoft Office, PowerPoint, Grant Writing, Public Speaking, Public Relations, Teaching, Event Planning, Facebook, Press Releases, Fundraising, Data Analysis, Qualitative Research, Entrepreneurship, Policy Analysis

Education
Harvard University   2013 — 2015
Master in Urban Planning (Real Estate & Urban Development, Environmental Planning)

Amherst College   2009 — 2013
BA

The Institute for Architecture and Urban Studies   2012 — 2012

Columbia Grammar & Preparatory School   2005 — 2009
GED

Experience
Core Staffing  2015 - Present
New York University  2014 - 2014
AARP Office of International Affairs   2013 - 2014
Open Hospitality  2006 - 2008
Starwood Hotels & Resorts Worldwide, Inc.   2004 - 2006

Skills
Marketing, Social Media, Social Networking, Marketing Communications, Social Media Marketing, Teaching, Market Research, Political Anthropology, Political Science, Hospitality, Event Management, Hatha Yoga, Sales, Research, Marketing Strategy, Nonprofits, Event Planning

Education
Florida International University
M.S. Candidate, International and Intercultural Education

City University of New York-Baruch College
B.A., Political Science/Cultural Anthropology

New York University
A.A.S., Business Administration

Anglo-American University, Prague

Experience
BlogTalkRadio  June 2011 - Present
Liberty Tax Service  January 2014 - February 2014
Lifetouch  September 2011 - April 2013
Bank of America  August 2010 - January 2011
Time Warner Cable  November 2009 - March 2010
Starwood Hotels & Resorts Worldwide, Inc.   August 2005 - May 2009

Skills
Radio, Customer Service, Sales, Office Management, Photography, Social Media, Social Networking, Photoshop, Advertising, Editing, Blogging, Social Media Marketing, Event Management, Public Relations, Event Planning

Education
Brandman University, Part of the Chapman University System   2014 — 2016
Bachelor's degree, Social Sciences

Antelope Valley College   2012 — 2014
Associate of Arts and Sciences (AAS), Office Management and Supervision, A

Highland High school   1994 — 1996

Experience
Altivon  February 2001 - Present
Starwood Hotels & Resorts Worldwide, Inc.   1995 - 2000

Skills
Business Process..., Budgets, Process Improvement, Call Centers, Integration, Telecommunications, Cross-functional Team..., CRM, Account Reconciliation, Analysis, Business Analysis, Business Process, Business Strategy, Change Management, Internal Controls, IT Management, Management, Program Management, Project Planning, Remote Desktop, Sales Commissions, Team Leadership, Vendor Management, Virtual Teams, Visio

Education
American InterContinental University   2007 — 2008
Bachelor's Degree, Accounting and Finance, 4.0 Summa Cum Laude

American InterContinental University   2006 — 2007
Associate's Degree, Business Administration and Management, General, 4.0 With Honors

Experience
SAG-AFTRA  March 2012 - Present
Teatro Círculo   2011 - Present
W Hotels  November 2007 - Present
Boundless Theatre Company   2007 - Present
Starwood Hotels & Resorts Worldwide, Inc.   2007 - 2013
W Hotels  2004 - 2006
W Hotels  2002 - 2004
W Hotels  2000 - 2002

Skills
Theatre, Acting, Stage, Hospitality, Entertainment, Musical Theatre, Hotels, Stage Combat, Film, Hospitality Management, Customer Service, Dance, Voice Over, Shakespeare, Performing Arts, Plays, Theatrical Production, Behavioral Interviewing, Leadership, Front Office, Resorts, Social Media, Payroll, Sales

Education
American Academy of Dramatic Arts   2006 — 2008
Professional Certificate, Dramatic Arts

University of Puerto Rico   1992 — 1998
Bachelors, Communications and Dramatic Arts

Experience
United States Attorney's Office  June 2015 - Present
Superior Court Maricopa County   October 2013 - August 2014
Starwood Hotels & Resorts Worldwide, Inc.   December 2011 - December 2012
Arizona State University  May 2010 - December 2012
Arizona State University  August 2011 - November 2012

Skills
Legal Research, Legal Writing, Social Media Marketing, Management, Event Planning, Marketing, Public Speaking, Digital Marketing, Concert Production, Talent Booking, Event Management, Social Media, Public Relations, Training, Budgets, Email Marketing, Research, Online Marketing, SEO, Motions, Juvenile Court, Court Proceedings

Education
American University Washington College of Law
Juris Doctor (J.D.), Criminal Law & Children's Law

Arizona State University, W. P. Carey School of Business   2010 — 2012
Bachelor of Science, Concurrent Degrees in Marketing and Business Toursim

Experience
Starwood Hotels & Resorts Worldwide, Inc.   August 2014 - Present
Christie's Auction House  April 2012 - August 2014
Christie's Auction House  June 2007 - April 2012
NYU Medical Center  September 2001 - May 2007

Skills
Training, Technical Writing, Project Management, Interpersonal Skill, Business Analysis, Instructional Design, Content Development, E-Learning, Blended Learning, Adobe Acrobat, Social Media, Consulting, Leadership, Research, Learning Management, Training Delivery, Social Networking, Change Management, Content Management, Multimedia, Organizational..., Editing, Business Process, Workshop Facilitation, Adobe Creative Suite, Staff Development, Blogging, Program Management, SharePoint, Proofreading, Instructor-led Training, Technical Training, Employee Training

Education
American University   1995 — 1999
Bachelor of Arts, International Communications

Experience
Starwood Hotels & Resorts Worldwide, Inc.   February 2015 - Present
restSQL - open-source framework   2011 - Present
IPC Systems, Inc.   July 2008 - February 2015
Latch - Mobile/Internet Identity system   2013 - 2013
IPC Systems, Inc.   November 2001 - July 2008
Gartner, Inc.   July 1994 - July 2001

Skills
Software Engineering, Telecommunications, Software Development, TCP/IP, Programming, Object Oriented Design, Architecture, Agile Methodologies, Databases, Linux, SQL, Cloud Computing, Integration, Java, Java Enterprise Edition, Software Design, Requirements Analysis, Web Applications, Unix, Web Services, System Architecture, Testing, IT Strategy, Perl, XML, UML, REST, Architectures, SOA, Enterprise Architecture, Design Patterns, Distributed Systems, Multithreading

Education
Fairfield University   2008 — 2011
MS, Software Engineering

Pace University   1994 — 1995
G.C., Computer Science

American University   1989 — 1991
B.A., International Service

Experience
Starwood Hotels & Resorts Worldwide, Inc.   May 2012 - Present
The Beagle   May 2011 - May 2012
Fort Defiance   May 2010 - May 2012
Orion Beverage Brokers   June 2009 - May 2012
Flanagan's Wake   September 2007 - March 2012
Diego Restaurant   January 2011 - May 2011
The New Acting Company   March 2007 - June 2009
BTV: The Movie/Sketch Comedy & Improv   1974 - 2009
Blue Barn Productions, Racing Daylight   July 2006 - August 2007
Tiffany & Compnay   November 2006 - March 2007

Skills
High social intelligence, Creative Problem Solving, Copy Editing & Writing, Training, Marketing, Human Resources, Business Services, Blogging, Food, Acting, Event Planning, Fundraising, Public Speaking, Customer Service, Inventory Management, Event Management, Microsoft Office, Retail, Theatre, Restaurants, Menu Development, Music, Management, Film

Education
George Mason University   1992 — 1995
BA, Theater Arts, Communications

American University

Experience
GrooveAnywhere LLC   May 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc.   July 2013 - April 2015
Image Marketing Consultants LLC   2012 - 2013
American Express  2004 - 2012
LSA Foundation, Inc.   2003 - 2011
Beanstalk - Brand Licensing Agency  2002 - 2003
Mitchell Madison Group  2000 - 2002
CGI - formerly AMS  1995 - 1998

Skills
Customer Acquisition, Marketing Strategy, Financial Services, Direct Marketing, Credit Cards, Segmentation, Analytics, Relationship Management, Strategic Planning, Product Management, Cross-functional Team..., Business Development, Strategy, Business Strategy, New Business Development, Strategic Partnerships, Customer Experience, Marketing, Email Marketing, Brand Development, Brand Management, Leadership, Management, B2B, Public Relations, Management Consulting, Digital Marketing

Education
New York University - Leonard N. Stern School of Business   1998 — 2000
Master of Business Administration (MBA), Mangement, Operations

American University   1991 — 1995
Bachelor of Science (BS), Business Administration, Enterprise Management

Experience
Mutual of Omaha  August 2015 - Present
Comp Plus LLC   October 2014 - August 2015
Power Home Remodeling Group  October 2012 - November 2014
WRDH Hotels   April 2011 - May 2012
Carlson Hotels Radisson Plaza Warwick Hotel   November 2009 - January 2011
Starwood Hotels & Resorts Worldwide, Inc.   January 2007 - November 2009
Uhaul Mt. Laurel & Somerdale   January 2006 - January 2007
Norwegian Cruise Line  January 2004 - January 2006
Various Broadway Shows, Tours, & Resort Entertainment   June 1993 - January 2006

Skills
Theatre, Entertainment, Stage, Acting, Comedy, Drama, Improvisation, Performing Arts, Plays, Musical Theatre, Dance, Voice Acting, Singing, Recording, Music, Dialects, Theatrical Production, Stage Management, Independent Film, Emcee, Festivals, Voice Over, Stage Combat, Broadway, On-camera, Vocal, Live Events, Concerts, Stage Direction

Education
American Musical and Dramatic Academy   1993 — 1995
Bachelor's Degree, Theatre/Theatre Arts Management

Rutgers University-New Brunswick
Drama and Dramatics/Theatre Arts, General

Experience
Quest Project Management Inc.   May 2008 - Present
Starwood Hotels & Resorts Worldwide, Inc.   1998 - 2006
Delta Hotel & Resorts   1990 - 1995

Skills
Hotels, Pre-opening

Education
Ain Shams University   1981 — 1987
Bachelor of Science (BSc)

Experience
Starwood Hotels & Resorts Worldwide, Inc.   October 2002 - January 2014
Loews Hotels  January 1996 - 1998
Starwood Hotels & Resorts Worldwide, Inc.   1992 - 1994
Hilton Worldwide  1989 - 1992
Hilton Worldwide  January 1985 - 1988

Skills
sales, sales management, International Sales, Customer Satisfaction, marketing, Marketing Management, marketing email, marketing social media, brand awareness, project management, opening hotels, public relations, media relations, sales operations, Sales Management, Public Relations, Email, Sales, Marketing, Project Management, Brand Awareness, Sales Operations, Revenue Analysis, Opening Hotels, Social Media Marketing, Media Relations, Hospitality Industry, Hotel Management, Hotels, Yield Management, Hospitality Management, Tourism, Hospitality, Convention Services, Resorts, Pre-opening, Online Marketing, Property Management..., Micros, Food & Beverage, Banquets, Restaurants, Trade Shows, Revenue Forecasting, Front Office, Luxury, Rooms Division, Catering, Meeting Planning, Hotel Booking

Education
American University   1988 — 1990
Master of Arts (MA), Political Science

american University   1988 — 1990
Master's degree, Political Science and Government

American University   1983 — 1987
Bachelor's degree, Political Science and Government

Experience
Starwood Hotels & Resorts Worldwide, Inc.   October 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc.   July 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc.   March 2013 - Present
Highland Appraisal   February 2011 - March 2013
Boston Museum of Science  October 2009 - February 2011
Artsmarketing Services Inc.  June 2008 - October 2009
MPM Capital  August 2008 - January 2009
Northfield Mount Hermon School  September 2003 - June 2004

Skills
PowerPoint, Microsoft Office, Grant Writing, Leadership, Management, Research, Customer Satisfaction, Process Scheduler, Marketing Strategy, Payroll, Event Planning, Fundraising, Nonprofits, Event Management, Customer Service, Microsoft Excel, Microsoft Word, Social Media

Education
Acadia University   2004 — 2008
BA, Philosophy and English

Northfield Mount Hermon   2000 — 2004

Experience
Starwood Hotels & Resorts Worldwide, Inc.   2002 - Present
Wyndham Vacation Ownership (formerly Cendant)   1994 - 2002

Skills
Hospitality

Education
American University Washington College of Law   1986 — 1989
JD

Georgetown University   1982 — 1986
BA, Government

Experience
Verizon Wireless  November 2014 - Present
Verizon Business  December 2011 - October 2014
Fujitsu Consulting  December 2007 - December 2011
Starwood Hotels & Resorts Worldwide, Inc.   September 2006 - December 2007
Bell south  February 2006 - September 2006

Skills
Salesforce.com, Agile Methodologies, Cloud Computing, Business Process, Integration, Scrum, CRM, Siebel, SFDC, Architectures, Solution Architecture, Enterprise Architecture, SOA, Requirements Analysis, SaaS

Education
Louisiana Tech University   2003 — 2005
Masters, Sceince

Andhra University   1999 — 2003
Bachelor of Science, Electrical Engineering

Experience
TIAA-CREF  July 2010 - Present
Wells Fargo Advisors, LLC  October 2009 - September 2010
Starwood Hotels & Resorts Worldwide, Inc.   March 2008 - October 2009
Auto-Owners Insurance  February 2005 - November 2006
ARIBA BUYER   March 2004 - February 2005
ELECTRONIC DATA INTERCHANGE   April 2002 - November 2002
Ariba Contract Compliance   March 2001 - March 2002
Softpath System LLC  February 1998 - January 2001

Skills
Quality Center, QTP, Software Quality..., Visio, User Acceptance Testing, Test Management, SDLC, Quality Control, Performance Center, Unix, Quality Assurance, Oracle, Software Project..., Requirements Analysis, Requirements Gathering, Test Planning

Education
Nagarjuna University   1993 — 1997
Bachelor's in Technology

Experience
Legal Express   March 2010 - November 2011
Charter College  2009 - 2009
Starwood Hotels & Resorts Worldwide, Inc.   May 2006 - March 2008

Skills
Employment Law, Legal Assistance, Legal Documents, Legal Research, Microsoft Excel, Fax, Westlaw, Powers of Attorney, Commercial Litigation, Litigation, Adoption, Customer Service, Microsoft Word, Research, Corporate Law, Wills, Administrative..., Data Entry, Litigation Support, Microsoft Office, File Management, Mediation, Legal Writing, Wordperfect, Intellectual Property, Office Management, Outlook, Filing, Prenuptial Agreements, PowerPoint, Document Review

Education
Charter College   2008 — 2009
Diploma, Legal Assistant, 4.0

Antelope Valley College   1989 — 2002
Associate of Science, Business, 3.4

Experience
LSG Sky Chefs  March 2013 - Present
Aimbridge Hospitality  June 2012 - March 2013
Starwood Hotels & Resorts Worldwide, Inc.   January 2008 - December 2010

Skills
Hospitality, Event Management, Hotel Management, Hospitality Management, Customer Service, Facilities Operations, Banquets, Front Office, Restaurants, Hotels, Hospitality Industry, Property Management..., Food, Restaurant Management, Menu Development, Food, Catering, Guest Service Management, Revenue Analysis

Education
American InterContinental University-South Florida   2011 — 2012
Bachelor of Business Administration (BBA)/, Business Administration, Management and Operations, 3.96

Experience
UNO Foods LLC   June 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc.   August 2013 - June 2015
The Wild Pear   August 2008 - March 2013
Nations Food Products   January 2004 - August 2008
Compass Group North America  August 1995 - December 2003

Skills
Food, Marketing Strategy, Marketing, Advertising, Marketing Communications, Social Media Marketing, New Business Development, Social Media, Strategic Planning, Sales, Account Management, Market Research, Menu Development, Negotiation, Fundraising, Brand Management, Networking, Business Development, Interactive Advertising, Non-profits, Brand Development, Management, Forecasting, Event Planning, Nonprofits, Customer Service, Event Management

Education
University of Massachusetts Boston   2015 — 2018
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services

Albertus Magnus College   1997 — 2000
B/S, Business, Management, Marketing, and Related Support Services

Quinnipiac University - School of Business   1980 — 1982
Associate of Science (A.S.), Marketing/Marketing Management, General

Experience
Municipal World   May 2011 - Present
Larlyn Property Management   February 2009 - March 2011
Starwood Hotels & Resorts Worldwide, Inc.   October 2006 - January 2009

Skills
Accounting, Bookkeeping, Customer Service, Microsoft Excel, General Ledger, Invoicing, Microsoft Office, Office Management

Education
Algonquin College of Applied Arts and Technology   2012 — 2015
Accounting Diploma, Accounting

Parkside CI   1991 — 1996
OSSD

Experience
Hilton Hotels & Resorts  May 2015 - Present
Orascom Hotels & Development  May 2012 - Present
A&A General Contracting Corporation   August 2014 - May 2015
Sonesta Collection Egypt   June 2009 - April 2012
Starwood Hotels & Resorts Worldwide, Inc.   July 2007 - June 2009
Hyatt Hotels Corporation  April 2005 - July 2007
Starwood Hotels & Resorts Worldwide, Inc.   July 2002 - April 2005

Skills
Hospitality Management, Hotels, Hotel Management, Sales Management, Front Office, Customer Service, Rooms Division, Opening Hotels, Opera, Customer Satisfaction, Food & Beverage, Hospitality Industry, Event Management, Reservation, Resorts, Boutique Hotels, Corporate Events, Reservations, OnQ, Delphi, Loyalty Programs, Sales Prospecting, Prospecting Skills, Sales, Management, Hotel Booking, Banquets, Catering, Property Management..., Yield Management, Revenue Analysis, Hospitality

Education
New York University   2015 — 2015
Meeting and Event Planning

Alexandria University   1999 — 2005
Bachelor of Arts (B.A.), French Language and Literature

College saint Marc   1986 — 1999
High School Diploma, High School/Secondary Diplomas and Certificates

Experience
London French Day Care Centre   December 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc.   November 2013 - Present

Education
American University of Beirut   1987 — 1992
Bachelor of Science (BS), Agricultural Engineering

Experience
inforMD Solutions  January 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc.   February 2007 - March 2014
Antelope Valley Athletic Club   May 2004 - August 2010
American Recovery Services Inc   September 2002 - April 2004

Skills
Proficient in Microsoft..., Excellent problem..., Customer service,..., Dependable, innovative,..., Effective in creating a..., Leadership, Management, Program Management, Sales, Team Building, Training, Time Management, Teamwork, Retail, Public Speaking, Public Relations, Microsoft Office, Event Planning, Event Management, Customer Service, Customer Satisfaction, Coaching

Education
California State University-Northridge   2008 — 2010
Radio and Television

Graceland University   2006 — 2008
Communication and Media Studies

Antelope Valley College   2004 — 2006
General Studies

Experience
Starwood Hotels & Resorts Worldwide, Inc.   September 2014 - Present

Education
Alabama A&M University Graduate School   2003 — 2007
Bachelor of Arts (B.A.), Psychology