The Hartford
Industry: Financial services company
DescriptionThe Hartford Financial Services Group, Inc., usually known as The Hartford, is a United States-based investment and insurance company. The Hartford is a Fortune 500 company headquartered in its namesake city of Hartford, Connecticut. It was ranked 156th position in Fortune 500 in the year of 2018. Headquarters: Hartford, Connecticut, United States Number of employees: ~16,400 (2017) CEO: Christopher J. Swift (Jul 1, 2014–) Subsidiaries: Y-Risk, LLC,
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The Hartford Employees
Farmers Insurance November 2011 - Present
The Hartford June 2007 - October 2011
Skills
Claims Resolution, Automobile Liability, Intercompany Arbitration, Claims Handling, Claims Investigations, Legal Liability, Liability Analysis, Insurance Adjusting, Loss Mitigation, Microsoft Excel, Microsoft Word, PowerPoint, Lotus Notes, Microsoft Office, Homeowners, Casualty, Insurance, Property, Claim Investigation, Liability, Claim, Indemnity, Property Damage, Claims Management, Property & Casualty..., Auto Claims, Casualty Claims, Property Claims, Commercial Lines, Litigation Management, Commercial Insurance, Subrogation, AIC, Personal Lines Auto, Third Party Liability, General Insurance, Customer Service, Umbrella Insurance, Investigation, Negotiation
Education
Arizona State University
Bachelor of Arts (B.A.), Political Science
GoDaddy July 2015 - Present
Chandler Unified School District 80 2010 - Present
The Hartford January 2015 - May 2015
Gap Inc. March 2012 - February 2014
Marriott Hotels August 2013 - November 2013
Skills
Food Safety, Food & Beverage, Food Preparation, POS, Customer Service, Hospitality Service, Retail Sales, Hospitality Industry, Educational Leadership, Entertainment, Education, Management, Microsoft Word, Public Speaking
Education
Arizona State University 2010 — 2014
Bachelor of Arts (B.A.), European History
The Hartford May 2014 - Present
Travelers Insurance March 2008 - May 2014
AIG May 2006 - October 2007
AIG 2005 - 2006
The Hartford 2002 - 2005
Skills
Fraud Investigations, Investigations, Project Execution, Training & Development, Insurance Fraud, Business Analytics, Background Checks, Project Management, Property & Casualty..., Claims Management, Fraud, Employee Training, Property Damage, Casualty, Claims Resolution, Investigation, Claim, Litigation Management, Subrogation, Commercial Insurance, Claim Investigation, Private Investigations, Liability Analysis, Insurance, Risk Management, Liability, Legal Liability, Workers Compensation, Underwriting, Claims Handling, General Insurance, Product Liability, Professional Liability, Reinsurance, Risk Assessment, Umbrella Insurance, Personal Injury, Insurance Law, Disability Insurance, Commercial Lines, Property Claims, Health Insurance, Workers' Compensation..., Employment Practices..., Accident, Brokers, Expert Witness, Inland Marine, Homeowners, CPCU
Education
Arizona State University 1999 — 2002
Bachelors of Science, Finance
The Hartford August 2015 - Present
NeoLight Infant Phototherapy February 2015 - August 2015
American Marketing Association May 2014 - May 2015
Sun Devil Fitness Complex September 2013 - May 2015
Valley of the Sun United Way-Student United Way March 2013 - December 2014
The Hartford May 2014 - August 2014
Cheba Hut November 2012 - March 2013
Skills
English Literature, Social Media, Event Planning, Social Media Marketing, Leadership, Marketing, Business Writing, Creative Writing, Accounting, Community Outreach, Culinary Skills, Communication Skills, Experience Working with..., Editing, Facebook, Instagram, Twitter, Officiating, Insurance Claims, Video Editing, Recruiting, Ballroom Dance, Social Networking, Communication, Public Speaking, PowerPoint, Microsoft Office, Customer Service, Microsoft Excel
Education
Arizona State University, W. P. Carey School of Business 2011 — 2015
Earning a Bachelor of Science (B.S.), Marketing with minors in English Literature and Criminal Justice
Oxford Keble College Study Abroad 2013 — 2013
Medieval and Renaissance Studies (Literature)
Chaparral High School 2007 — 2011
Seneca Insurance Company April 2015 - Present
The Hartford November 2003 - April 2015
Skills
Casualty Insurance, Commercial Insurance, Property, Underwriting, Workers Compensation, Property, Insurance, General Insurance, Liability
Education
Arizona State University
Risk Placement Services, Inc. January 2014 - Present
Berkley Regional Specialty Insurance Company October 2012 - January 2014
AIG December 2011 - September 2012
AIG/Lexington Insurance September 2006 - December 2011
The Hartford 2002 - 2003
Market Access Insurance Partners 2000 - 2002
Federated Mutual 1997 - 2000
Skills
Property & Casualty..., Underwriting, Commercial Insurance, LLC, Insurance, Professional Liability, Legal Liability, Casualty, Liability, Workers Compensation, Commercial Lines, Employment Practices..., Brokers
Education
Western International University 2009 — 2011
Master of Arts, Organizational Leadership
Arizona State University 1994 — 1996
Bachelor of Arts, History
Cortez High School
Empower Retirement August 2015 - Present
Goldleaf Partners January 2013 - August 2015
The Hartford January 2011 - January 2013
The Hartford July 2010 - December 2010
The Hartford April 2006 - July 2010
The Hartford May 2005 - May 2006
JPMorgan Chase January 2005 - May 2005
Education
Western International University 2007 — 2010
MBA
Arizona State University - W. P. Carey School of Business 2000 — 2004
BS
Solar Bill January 2012 - Present
The Hartford 2010 - 2012
One Source Talent 2009 - 2010
Skills
Customer Service, Microsoft Office, Time Management, Insurance, Social Media, Sales, Leadership, Event Planning, Process Improvement
Education
Ashland University 2005 — 2009
Bachelor of Science (B.S.), Marketing
The Hartford May 2005 - Present
Skills
Insurance, Budgets, Microsoft Office, Process Improvement, Sales
Education
Ashford University 2015 — 2017
Bachelor of Arts (B.A.), Business Leadership
The Arizona Group June 2015 - Present
The Arizona Group June 2015 - Present
Liberty Mutual Insurance October 2014 - June 2015
The Hartford March 2014 - August 2014
State Farm September 2013 - March 2014
Skills
Sales, Office Management, Marketing, Underwriting, Insurance, Claim, Customer Service, Office Administration, Fax, Microsoft Office, Customer Satisfaction, Outlook
Education
Arizona State University - W. P. Carey School of Business 2015 — 2017
Master of Business Administration (MBA)
Arizona State University - W. P. Carey School of Business 2015 — 2017
Master of Business Administration (MBA)
University of Toledo 2008 — 2011
Bachelor of Arts (B.A.), History
The Hartford January 2013 - Present
Secure Real Estate August 2012 - February 2013
Independent June 2011 - February 2013
Golden Key International Honour Society November 2010 - January 2013
Arizona State University January 2010 - May 2012
Target August 2010 - August 2011
Hampton Inn June 2007 - August 2010
Skills
Teamwork, Leadership, Organization, Highly motivated..., Highly Dedicated, Oral & Written..., Work Well Independently, Assertiveness, Behavior Analysis, Computer Proficiency, Statistics, Research, Work Ethic, Shared Decision Making, Ethical Decision Making, Persistence, Sense Of Responsibility, Customer Service, Operations Management, Fast Learner, Close Attention to..., Seeing the Bigger..., Critical Thinking, Problem Solving, Strategic Planning, Positivity, Editing, Clerical Skills, Multitasking Skills, Social Networking, Collaborative Problem..., General Awesomeness, Student Development
Education
Arizona State University - W. P. Carey School of Business 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
Arizona State University 2009 — 2012
Bachelor of Science (B.S.), Psychology
Arizona State University 2009 — 2012
Bachelor of Science (B.S.), Human Development and Family Studies, General
The Hartford February 2015 - Present
Chubb Insurance July 2011 - Present
Cognizant Technology Solutions July 2010 - July 2011
Safeway Corporation October 2007 - July 2010
Skills
Analysis, Insurance, Underwriting, Marketing, Data Analysis, Customer Service, Financial Analysis, Microsoft Office, Research, Commercial Insurance
Education
Arizona State University
Bachelor of Arts (B.A.), Psychology
The Hartford July 2015 - Present
The Hartford May 2012 - June 2015
The Hartford July 2006 - May 2012
Johnson Memorial Hospital 2004 - July 2006
Skills
401k, Series 6, Insurance, Process Improvement, Retirement, Financial Services, Fixed Annuities, Business Process...
Education
Bay Path College 2000 — 2002
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Enrico Fermi High School 1984 — 1988
Asnuntuck Community College 1988 — 1991
Associate of Science (AS), Accounting and Business/Management
Florida Office of Insurance Regulation March 2015 - Present
Survival Systems USA March 2012 - February 2015
Survival Systems USA August 2010 - August 2011
The Hartford April 2008 - July 2010
Pelican Grand Beach Resort July 2007 - March 2008
Skills
Business Development, Marketing, Direct Sales, WordPress, Sales, Spanish, Project Planning, Business Management..., Hospitality, Cpr Certified, Human Resources, Property & Casualty..., Rescue Diver, Lifeguarding, First Aid, Instructor Certified, Customer Service
Education
Arizona State University 2013 — 2015
Bachelor of Arts (BA), Psychology
Moravian College 2003 — 2007
Bachelor of Arts (BA), Business Administration and Management, General
Chase October 2013 - Present
On-Site.com 2014 - 2014
On-Site.com 2014 - 2014
Starbucks May 2013 - October 2013
Advantage Sales and Marketing March 2013 - April 2013
National Creditors Connection Inc. September 2011 - January 2013
Sharp Electronics through Apple One June 2011 - September 2011
Verizon Wireless through Artech, Inc April 2010 - March 2011
The Hartford December 2005 - November 2008
Metallic Power, Inc. November 1999 - September 2004
Skills
Human Resources, HR Policies, Employee Relations, HR Consulting, Recruiting, Project Management, Training Skills, Compensation & Benefit, Performance Management, Taleo, Microsoft Excel, Microsoft Word, PowerPoint
Education
Ashford University 2007 — 2011
BA, Organizational Management with an emphasis in Human Resources
Ashford University 2007 — 2011
Bachelor of Arts, Public Relations and Marketing
XL Catlin January 2015 - Present
XL Group September 2013 - January 2015
Travelers March 2012 - October 2013
The Hartford July 2011 - March 2012
The Hartford July 2009 - July 2011
The Hartford October 2007 - July 2009
The Hartford Insurance Group July 2006 - September 2007
The Hartford June 2006 - January 2007
Aetna January 2006 - May 2006
Travel Centers of America May 2005 - January 2006
Skills
Insurance, Underwriting, Customer Service, Billing, Workers Compensation, Project Management, Sales, Leadership, Product Management, New Business Development, Training, Account Management, Process Improvement, Cross-functional Team..., Coaching, Management, Customer Satisfaction, Property & Casualty..., Umbrella Insurance, Call Centers, Claim, Pricing, General Insurance, Customer Retention, Risk Management, Commercial Insurance, Employee Benefits, Health Insurance
Education
Ashford University 2010 — 2016
Finance, Project Management
Western Connecticut State University 2001 — 2002
NO, Communications
The Hartford May 2012 - Present
The Hartford February 2008 - May 2012
The Hartford January 2007 - February 2008
The Hartford September 2005 - January 2007
The Hartford September 2000 - September 2005
The Hartford February 1998 - September 2000
The Hartford November 1989 - February 1998
Skills
Training, Process Improvement, Claim, Leadership, Subrogation, Liability, Analysis, Property & Casualty..., Management, Employee Training, Six Sigma, Data Analysis
Education
Ashford University
Bachelor's Degree, Business Administration
IVANS November 2011 - Present
The Hartford March 2009 - December 2011
The Hartford January 2004 - February 2009
The Hartford January 2000 - December 2003
Contemporary Marketing January 1998 - December 1998
Skills
Securities, Investments, Series 63, Series 6, Fixed Income, Equities, Annuities, Retirement Planning, FINRA, FINRA Series 6, Retirement, Fixed Annuities, B2B Marketing, Marketing, Marketing Management, Product Marketing
Education
Lafayette College 1992 — 1996
BA, Business
Art Institute of Philadelphia
Germantown Academy
The Hartford February 2014 - Present
The Hartford November 2009 - February 2014
Buddy Designs LLC January 2009 - January 2013
The Hartford February 2007 - November 2009
The Hartford October 2005 - February 2007
The Hartford February 2004 - October 2005
The Hartford November 2002 - February 2004
The Hartford June 2001 - November 2002
Skills
HTML, CSS, SQL, Flash, ActionScript, E-learning, Relational Databases, ASP, Visual Basic, PHP, .NET, SEO, IIS, Salesforce.com, Adobe Creative Suite, VBA, XML, JavaScript, WBT, Data Manipulation, Web Solutions, Automation, Color Theory, Visio, SharePoint, Dreamweaver, Application Development, Web Development, Access, ASP.NET, XHTML, MySQL, SQL Server, Databases, CMS, Content Management, VB.NET, Web Applications, Wordpress, Captivate, WordPress, E-Learning, Vendor Management, Usability, Training, Strategy, Enterprise Software, Project Management, Leadership
Education
Art Institute of Pittsburgh
Graphic Design
Connecticut College
Business Administration
School of Accountancy February 2014 - Present
Deloitte June 2015 - August 2015
First Solar January 2015 - June 2015
W. P. Carey School of Business August 2014 - December 2014
T-Mobile August 2013 - December 2014
The Hartford June 2014 - August 2014
Skills
Accounting, Finance, Financial Accounting, External Reporting, Foreign Languages, Communication, Managerial Finance, Accounts Receivable, Microsoft Excel, Positive Can-do Attitude, Organizational..., General Ledger, Account Reconciliation, Financial Statements, Mandarin, PowerPoint, Customer Service, Microsoft Office, Public Speaking
Education
Arizona State University - W. P. Carey School of Business 2015 — 2016
Master’s Degree, Taxation
Arizona State University - W. P. Carey School of Business 2011 — 2015
Bachelor's of Science, Accountancy and Finance
Time Warner Cable March 2015 - Present
Ashford University March 2008 - February 2014
The Hartford February 2007 - January 2008
GEICO October 1999 - April 2001
Skills
E-Learning, Distance Learning, Higher Education, Adult Education, Educational Technology, Admissions, Blended Learning, Student Recruiting, CampusVue, Microsoft Office, Academic Advising, Student Counseling, Retaining Customers, Student Development, Learning Management, Academic Administration, Student Financial Aid, Faculty Development, Instructional Design, Staff Development, Enrollment Management, Student Affairs, Career Counseling
Education
Ashford University 2008 — 2009
Employee Benefits International February 2015 - Present
SHRM of Greater Phoenix (SHRMGP) December 2013 - Present
Willis September 2012 - January 2015
The Hartford December 2010 - September 2012
Optimal Benefits PLLC July 2009 - January 2011
United Healthcare March 2008 - July 2009
Humana June 2004 - March 2008
Schering Plough May 2000 - October 2003
Skills
Employee Benefits, Disability Insurance, Term Life Insurance, Group Medical, Benefits Strategy, Open Enrollment, Leave Administration, Dental Insurance, Strategic Planning, Business Relationship..., Salesforce.com, Customer Relations, Benefits Administration, Health Savings Accounts, Health Insurance, Underwriting, Life Insurance, Customer Service, Account Management, Selling, Insurance, Workers Compensation, COBRA, Group Insurance, Health Care Reform, Flexible Spending..., Sales Presentations, Healthcare, Management, Medicare, Managed Care, Benefits Communication, Benefits Negotiation, Consultative Selling, Brokers, Employee Wellness, Cold Calling, FMLA, Employee Wellness..., Building Relationships, Total Rewards Strategies, Contract Negotiation, Claim, Property & Casualty..., Sales, Leadership
Education
Arizona State University, W. P. Carey School of Business 1998 — 2003
Bachelor of Science (B.S.), Business/Supply Chain Management
Scottsdale Insurance Company 2012 - Present
The Hartford November 2007 - September 2011
Sterling Home Mortgage September 2005 - November 2007
Consumer First Funding September 2004 - September 2005
Farmers Insurance Group of Arizona January 2002 - September 2004
IBM January 1998 - January 2001
Skills
Insurance, Claim, Liability, Subrogation, Property & Casualty..., Excess, Customer Service, Negotiation, Legal Liability, Xactimate, Investigation, Customer Satisfaction, Estimates, Data Analysis, Databases, Microsoft Office, MS Office Suite, Claims Systems, Supervising Employees, Desktop Systems, Arbitration Forums, Adjustments, Claim Investigation
Education
American Institute for CPCU/IIA 2010 — 2017
CPCU, Chartered Property Casualty Underwriter
University of Phoenix 2000 — 2002
MBA, Master of Business Administration 4/2002
Arizona State University 1994 — 1998
Bachelor of Science, Computer Information Systems
Arizona State University 1994 — 1998
Bachelor of Science, Management
Konica Minolta Business Solutions U.S.A., Inc. 2013 - Present
Parking Company of America 2011 - 2012
The Hartford 2005 - 2012
VNA HealthCare 2002 - 2007
Big Y World Class Market 2003 - 2004
Skills
Data Analysis, Financial Reporting, Training, Organizational..., Contract Management, Quality Auditing, Financial Risk, Credit Analysis, Microsoft Excel, Lease Audit, Negotiating Leases, Event Planning, Project Planning, Productivity Improvement
Education
Asnuntuck Community College
Farmers Insurance December 2000 - Present
Safeway October 1998 - November 2000
The Hartford November 1997 - January 1999
Blockbuster April 1991 - November 1997
McDonald's Corporation April 1986 - April 1991
Skills
Property & Casualty..., Commercial Insurance, Insurance, Public Speaking, Customer Service, Team Building, Sales, Leadership, Budgets, Sales Management, Management, Small Business, Strategic Planning, Accounting, Financial Reporting, Microsoft Word, New Business Development, Marketing Strategy, Social Media, Entrepreneurship, Event Planning, Marketing, Program Management
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management
Arizona State University 1994 — 1997
Bachelor of Science, Business Management, Minor in History
The Hartford August 2015 - Present
Paradise Valley Unified School District June 2013 - Present
Washington Elementary School District August 2006 - May 2013
American Express June 2001 - August 2006
Skills
Curriculum Mapping, Training, Microsoft Office, PowerPoint, Public Speaking, Differentiated..., Elementary Education, Collaborative Problem..., Cross-functional Team..., Data Analysis, Educational Technology, Microsoft Excel, Problem-based Learning, Leadership, Customer Service, Management, Community Building, Mentoring, Strategic Planning, Nonprofits, Staff Development, Teaching, Process Improvement, Project Management, Written & Oral..., Collaboration, Collections, Data Collection, Training Delivery, Typing, Building Relationships, Client Rapport, Collaboration Solutions, Presentation Development, Student Development, Apple, Positive Team Player, Self-starter, Analytic Thinking, SharePoint, Microsoft Project, Training & Development
Education
Arizona State University West 2003 — 2005
Bachelor of Arts (B.A.), Elementary Education and Teaching, 3.78
University of California, Irvine
Project Management, 93.9%, A
Sherwood High School
The Hanover Insurance Group September 2015 - Present
The Hanover Insurance Group September 2014 - Present
The Hartford March 2013 - September 2014
iT1 Source February 2012 - February 2013
iT1 Consulting LLC August 2011 - January 2012
Christianson Law Firm PLC January 2010 - August 2010
Skills
Social Media, Sales, Microsoft Office, Customer Service, PowerPoint, Networking, Marketing, Microsoft Excel, Public Speaking, Sales Management, Microsoft Word, Account Management, Solution Selling, Virtualization, Project Management, Program Management, Leadership, Sales Process, Salesforce.com
Education
Arizona State University 2007 — 2011
Bachelors, Justice Studies and Political Science
K2 Real Estate Solutions, Inc. November 2013 - Present
The Hartford January 2013 - November 2013
Nordstrom June 2009 - August 2012
Education
Arizona State University 2009 — 2012
Bachelor of Science, Criminal Justice and Criminology
MassMutual Financial Group January 2013 - Present
The Hartford January 2012 - December 2012
The Hartford March 2008 - December 2011
MFS Investment Management January 2006 - March 2008
MFS Investment Management December 2004 - December 2005
Skills
Retirement, Retirement Planning, Defined Contribution, Series 63, Mutual Funds, Series 6, Retirement Plan..., Financial Services, Leadership, Defined Benefit, FINRA, Qualified Retirement..., 401k, Profit Sharing, Series 26, Licensed Life Insurance..., Variable Annuities, Wealth Management, Series 7, Sales, Series 24
Education
Arizona State University 1997 — 2001
Business Administration
The Hartford May 2015 - Present
ATR International November 2014 - May 2015
Freeport-McMoRan Copper & Gold Inc. July 2012 - October 2014
Freeport-McMoRan Copper & Gold Inc. November 2011 - October 2014
Global Placement Firm June 2011 - September 2011
Target Corporation March 2011 - September 2011
Road Safe Traffic Systems March 2005 - March 2011
Kis Concepts LLC September 2009 - December 2009
Skills
Customer Service, Inventory Management, Leadership, Time Management, Account Management, Employee Relations, Microsoft Excel, Microsoft Office, Training, Team Leadership, Recruiting, Talent Acquisition, Outlook, Team Building, Onboarding, Human Resources, College Recruiting, Staffing Coordination, SAP, Taleo, Navision, Management, Interviews, Applicant Tracking..., Deferred Compensation, Networking, Performance Management, HRIS, Sales, Employee Benefits, Talent Management, Temporary Placement, Analysis, Screening, Job Fairs, Process Scheduler, Payroll, New Hire Orientations, Sourcing, Hiring, Staffing Services, PeopleSoft, Benefits Administration, Workforce Planning, Internet Recruiting, FMLA, Temporary Staffing, Job Descriptions, Employee Training, Technical Recruiting
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Masters of Human Resource Management specialty in Marketing, Recruiting
Arizona State University West 2008 — 2010
Integrative Studies minor in Small Business, Integrative Studies
Prudential Financial July 2014 - Present
Distinctions Market & Strategy Services June 2006 - July 2014
Travelers July 2012 - October 2013
The Hartford June 2002 - January 2006
GE Capital - GE Group Life Assurance/Phoenix Home Life January 2001 - June 2002
GE Capital - GEFA Group Life Assurance/Phoenix Home Life June 1997 - January 2001
Sun Life Financial September 1994 - June 1997
New England Savings Bank October 1990 - August 1992
Skills
Strategic Planning, Product Marketing, Product Management, Product Development, Program Management, Business Analysis, Competitive Analysis, Process, Start-ups, Team Leadership, Advertising, Cross-functional Team..., Business Development, Marketing Strategy, Management, Strategy
Education
Arizona State University - W. P. Carey School of Business 1992 — 1994
MBA, Marketing and Finance
The University of Connecticut 1986 — 1990
BA, Economics
American Family Insurance 2014 - Present
Donegal Insurance Group 2013 - 2014
Oklahoma Farm Bureau 2010 - December 2013
OK Market Assistance Program 2011 - November 2013
State Farm Insurance 2008 - 2010
State Farm Insurance 2006 - 2008
The Hartford 2005 - 2006
Families First of Palm Beach County/Childrens Case Mgmt 1997 - 2005
State Farm Fire Florida 1994 - 2005
State Farm Insurance 1993 - 1994
Skills
Property & Casualty..., Legal Liability, Underwriting, Commercial Lines, Risk Management, Commercial Insurance, Insurance, Liability, General Insurance, Casualty, Professional Liability, Workers Compensation, Umbrella Insurance, Reinsurance, Brokers, D&O, Employment Practices...
Education
Arizona State University
BS, Business
CCCC
The Hartford May 2014 - Present
Corporate Call Center, Inc. September 2013 - December 2013
Comcast April 2011 - January 2012
The Hartford July 2007 - April 2011
SEPTA July 2006 - July 2007
Skills
Licensed to Sell..., Customer Service, Call Centers, Outlook, Team Building, Training, Customer Satisfaction, Invoicing, Motivational Speaking
Education
Ashford University 2014 — 2016
Bachelor's degree, Behavioral Sciences
AIU 2010 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services, 2.9
Metropolitian Career Center 2002 — 2003
Certification, Medical Billing / Medical Terminology, Passing Grade
Walter Biddle Saul High 1996 — 1999
Diploma, Academics and Agriculture, Passing Grade
The Hartford 2013 - Present
The Hartford 2007 - 2014
Skills
Team Leadership, Communication, Customer-focused Service, Conflict Resolution, Organization Skills, Time Management, Claim, Insurance, Leadership, Coaching
Education
Arizona State University, W. P. Carey School of Business
Bachelor's degree, Business/Corporate Communications
The Hartford July 2014 - Present
The Hartford August 2012 - Present
University of Phoenix June 2011 - August 2012
Desert Schools Federal Credit Union February 2007 - June 2011
Desert Schools Federal Credit Union May 2010 - December 2010
Skills
Bilingual-English/Spanis..., Multi Tasking, Highly self-motivated, Communication, Customer Service, Problem Solving, Energetic team player, Insurance, Microsoft Office, Microsoft Excel, Sales, Time Management, Negotiation, Leadership
Education
Western International University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General, 4.0 GPA
Arizona State University 2009 — 2011
International Business Certificate
Arizona State University 2007 — 2011
Bachelor's degree, Business and Spanish
Chevron April 2014 - Present
Run Wild Sports Timing October 2010 - Present
The Hartford August 2006 - Present
Bombardier Transportation 2005 - 2006
Skills
Licensed Adjuster- TX, Claim, Workers Compensation, Event Planning, Claims Management, Professional Liability, Process Improvement, Insurance, Customer Service, Policy, Financial Analysis, Call Center, Analysis, Time Management, Data Analysis, Microsoft Excel, Liability, Management, Leadership, Risk Management, Employee Benefits, Research, Training, Data Entry, Negotiation, Recruiting, Software Documentation, Human Resources, Social Media
Education
The University of Texas at San Antonio 2003 — 2005
BA, Criminal Justice
Arizona State University 2000 — 2002
The Hartford May 2011 - Present
The Hartford March 2004 - May 2011
Unum 1999 - March 2004
Skills
Customer Service, Renewals, Claims Resolution, Disability Insurance, Disability Management, Enrollment Services, Billing Solutions, Presentations, Collaborative Problem..., Project Planning, Employee of the Month, PeopleSoft, Case Managment, Prism, Microsoft Office, Lotus Notes, Sametime, WebEx, Time Management, Organizational..., Performance Metrics
Education
Asnuntuck Community College 1995 — 1998
Associates of Business Administration, Business Administration
Enfield High School 1991 — 1995
High School Diplmoa, Business
Complete Roofing Systems, Inc. March 2014 - Present
Oehlert & Associates, LLC January 2014 - Present
The National Alliance for Insurance Education and Research October 2006 - December 2013
RSC Equipment Rental October 1995 - April 2005
AJC International 1986 - 1992
The Hartford 1983 - 1985
Skills
Risk Management, Workers Compensation, Insurance, Enterprise Risk..., Financial Risk, Risk Assessment, Property & Casualty..., Commercial Insurance, Strategic Planning, Liability, Claim, Legal Liability, CRM, Captives, Casualty, Claims Management, Brokers, D, Commercial Lines, Disability Insurance, Employee Benefits, Executive Management, General Insurance, Leadership, Life Insurance, Litigation Management, Management, Mergers, Policy, Process Improvement, Professional Liability, Program Management, Reinsurance, Risk Analysis, Team Building, Training, Umbrella Insurance, Underwriting, Analysis
Education
Arizona State University, W. P. Carey School of Business 2004 — 2006
MBA
University of South Carolina Upstate 1977 — 1981
BA, Economics and Finance
Ledford High School
CIGNA July 2012 - Present
Hartford Life December 2007 - July 2012
CIGNA 2012 - 2012
Hartford Life December 2006 - December 2007
The Hartford March 2001 - November 2006
Skills
Quality Assurance, Quality Center, Resource Management, Project Management, Business Requirements, Business Analysis, Lotus Notes, Software Documentation, Vendor Management, Customer Service, Microsoft Excel, Microsoft Office, Analysis, Microsoft Word
Education
Asnuntuck Community College 2004 — 2007
Associates, Business
Fifth Third Insurance Agency October 2010 - Present
The Hartford July 2009 - October 2010
Prudential annuities May 2008 - December 2008
State Farm Insurance November 2002 - May 2008
Education
Arizona State University 1988 — 1993
Bachelor of Science, Psychology
The Hartford April 2015 - Present
Global Indemnity Group January 2011 - September 2014
Self Employed March 2010 - February 2011
Deep South Insurance Services August 2008 - October 2009
Zurich North America January 1998 - July 2008
Four Corners General Agency January 1993 - January 1998
Farmers Insurance Group January 1992 - January 1993
ALLIED GENERAL AGENCY January 1990 - January 1992
Skills
Commercial Insurance, Property & Casualty..., Insurance, Underwriting, Liability, D&O, Excess, Workers Compensation, Commercial Lines, General Insurance, Legal Liability, Brokers, New Business Development, Sales, Sales Management, Professional Liability, Strategic Planning, Leadership, Management, Marketing, Casualty, Coaching, Negotiation, Inland Marine, Business Planning, Financial Risk, Relationship Development, Relationship Management
Education
Arizona State University
Bachelor
PURE Group of Insurance Companies September 2012 - Present
The Hartford May 2011 - September 2012
The Hartford April 2004 - May 2011
The Hartford October 1999 - March 2004
Skills
Insurance Claims, Claims Management, Casualty, Property & Casualty..., Claims, Operations Management, Customer Loyalty, Continuous Improvement, Budget Management, Expense Management, Compliance, Talent Development, Vendor Relations, Organizational Change, Talent Management, Claim, Insurance, Property Damage, Analysis, Change Management, Budgets, Leadership, Process Improvement, Claims Handling, Commercial Lines, Commercial Insurance, Subrogation, Legal Liability, Claim Investigation, General Insurance
Education
Arizona State University 1985 — 1987
BS, Finance
The Hartford April 2011 - Present
Federated Insurance January 2007 - March 2011
New York Life Insurance Company January 2003 - January 2007
Skills
Marketing, Sales Operations, Training, Management, Insurance, Sales, Casualty Insurance, Customer Service, Direct Sales, General Insurance, Property, Liability, Workers Compensation
Education
Arizona State University, W. P. Carey School of Business
Bachelor's degree, Business/Management
Abengoa T&I January 2015 - Present
Maricopa County Superior Court, Civil Division May 2013 - August 2013
Arizona State University Immigration Law and Policy Clinic January 2013 - May 2013
Hayford and Felchlin, LLP May 2012 - July 2012
The Hartford June 2008 - July 2011
Skills
Insurance, Customer Service, Risk Management, Liability
Education
Arizona State University College of Law 2012 — 2014
Doctor of Law (JD), Cum Laude
Arizona State University 2005 — 2008
Bachelor of Science (B.S.), Political Science, Cum Laude
Farmers Insurance June 2014 - Present
AZ Security Control March 2014 - June 2014
The Hartford June 2013 - February 2014
Chandler Police Department September 2012 - December 2012
Skills
Data Entry, Microsoft Office, Research, Team Leadership, Training, Time Management, Leadership, Access, System Administration, Customer Service, Psychology, Criminal Investigations, Policy, Insurance, Claim, Government, Public Speaking, Microsoft Excel, Investigation, Analysis, Criminal Justice, Law Enforcement
Education
Saint Joseph's University 2014 — 2015
Master’s Degree, Criminal Justice
Arizona State University 2009 — 2013
Bachelor’s Degree, Criminal Justice and Criminology
James River Insurance Company September 2015 - Present
Nautilus Insurance Company April 2014 - September 2015
The Hartford September 2000 - April 2014
Riester January 1997 - September 2000
Skills
Public Relations, CRM, Analysis, Management, Budgets, Proposal Writing, Negotiation, Subrogation, Customer Satisfaction, Media Planning, Research, Insurance, Arbitration, Personal Injury, Property & Casualty..., Underwriting, Liability, Commercial Insurance, General Insurance, Casualty, Legal Liability, Property Damage, Claims Management, Liability Analysis, Claim Investigation, Commercial Lines, Casualty Insurance, Litigation Management
Education
Arizona State University
Bachelor of Applied Science (B.A.Sc.), Marketing
Allstate May 2015 - Present
The Hartford September 2008 - January 2015
The Home Depot June 2006 - September 2008
Terminix International October 2001 - June 2006
U. S. Customs Service September 1985 - September 1990
Skills
Human Resources, Policy, Health Insurance, Leadership, Microsoft Excel, Customer Service, Management, Customer Retention
Education
Ashford University 2009 — 2012
Master of Business Administration (M.B.A.), Organizational Leadership, 3.92
Ashford University
Bachelor Arts, Business Administration/Accounting
MetLife September 2007 - Present
The Hartford October 2006 - September 2007
Skills
Series 63, Series 6, Life & Health Insurance..., Property & Casualty..., Life Insurance, Dental Insurance, Customer Service, Brokers, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Term Life Insurance, Whole Life, Benefits Administration, Claim, Commercial Insurance, Disability Insurance, Employee Benefits, Health Insurance, Insurance, Long-term Care, Underwriting
Education
Arizona State University 1999 — 2003
Bachelor's degree, Broadcast Business Management
Monte Vista High School 1996 — 1999
Ashford University January 2009 - Present
The Hartford May 2002 - January 2009
Iworx, Inc. June 1999 - March 2002
Skills
Higher Education, E-Learning, Staff Development, Distance Learning, Admissions, Adult Education, Instructional Design, Student Affairs, Teaching, Enrollment Management, Academic Advising, Interviews, Student Recruiting, Retaining Customers, Student Financial Aid
Education
Ashford University 2013 — 2014
Master's Degree, Organizational Management
Ashford University 2010 — 2013
Bachelor of Arts (B.A.), Public Relations & Marketing
The Hartford April 2015 - Present
The Hartford October 2014 - Present
The Hartford October 2013 - October 2014
Medix Staffing Solutions January 2013 - October 2013
Medix Staffing Solutions April 2012 - January 2013
IAnet-Accurate Nationwide Appraisals June 2011 - April 2012
Skills
Customer Service, Communication, Help Desk Support, Building Relationships, Staffing Services, Coordination, Microsoft Excel, Invoicing, Microsoft Office, Social Networking, Organization, Problem Solving, Recruiting, Sourcing, Writing, Mac OS X, Windows, Call Center, Applicant Tracking..., OS X, Cold Calling, Temporary Placement, Human Resources, Time Management, Interviews, Talent Acquisition, Leadership, Training, Resume Writing, Internet Recruiting, Technical Recruiting, Administrative..., Team Building, Management, Teamwork, Screening Resumes, Employee Relations, Benefits Negotiation, Taleo
Education
Arizona State University 2010 — 2012
Bachelor of Science (BS), Communication
Paradise Valley Community College 2008 — 2010
Associates In Arts, Communication
The Hartford July 2013 - Present
The Hartford March 2007 - Present
The Hartford March 2004 - March 2007
AT&T 2000 - 2004
AT&T 1995 - 2000
Skills
PMI, Program Management, Certified Change Lead, Six Sigma Green Belt, Project Delivery, Stakeholder Engagement, Team Building, Stakeholder Management, Cross Functional Teams, Virtual Teams, Call Centers, Call Routing, Professional Mentoring, Vendor Management, Vendor Relationships, Change Process, Budget Monitoring, Resource Allocation, Operational Planning, Risk Assessment, Risk Management, Solution Implementation, Solutions Design, Project Control, Programme Governance, Creative Problem Solving, Collaboration, Cross-functional Team..., Leadership, Strategic Planning
Education
The George Washington University 2007 — 2007
Project Management Certification, Project Management
Arizona State University 1994 — 1996
Additional study, Masters level, Russian Studies
Rhode Island College 1989 — 1991
Bachelor of Arts (B.A.), English Language and Literature/Letters
The Hartford October 2007 - April 2015
The Hartford February 1982 - October 2007
Skills
Disaster Recovery, Analysis, Oracle, Requirements Gathering, SDLC, Management, Vendor Management, Visio, Process Improvement, IT Strategy
Education
Asnuntuck Community College
Real Estate Principles & Practices
Computer Processing Institute
Computer Operations
Enfield High School
General Studies
Xerox Corporation/UTC November 2009 - Present
United Technologies August 2007 - November 2009
The Hartford July 2005 - August 2007
Skills
ADP, SOX, Payroll, Accounts Payable, General Ledger, Tax Compliance, Tax Accounting
Education
Arizona State University 1986 — 1989
BS, Finance
University of San Diego 1981 — 1986
Bio Chemistry
QBE North America March 2008 - Present
The Hartford October 2007 - March 2008
The Hartford April 2006 - October 2007
The Hartford January 2005 - April 2006
Liberty Mutual Insurance June 2002 - January 2005
Skills
Insurance, Property & Casualty..., Claim
Education
Arizona State University 1996 — 2001
Bachelor of Arts
AmSafe Aviation February 2012 - Present
The Hartford July 2011 - December 2011
Goldberg & Osborne July 2002 - December 2010
All Purpose Signs, LLC. January 2003 - December 2005
Frito Lay March 1999 - June 2002
Skills
Insurance, Customer Service, Supply Chain Management, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Purchasing, MRP, QAD, Materials Management, Kaizen, Continuous Improvement, Lean Principles, JIT, Product Cost Analysis, Pricing Analysis, Communication Skills, Third Party Liability, Distribution Center..., Negotiation
Education
Arizona State University, W. P. Carey School of Business 2009 — 2011
Bachelor of Science (B.S.), Supply Chain Management, Graduated
Phoenix College 2006 — 2009
AA, Business
Northwestern Benefit Corporation of Georgia October 2014 - Present
Lincoln Financial Group April 2013 - October 2014
The Hartford July 2012 - April 2013
State Farm Agent June 2010 - July 2012
Skills
Benefits Administration, Insurance, Human Resources, Employee Benefits, Life Insurance, Health Insurance, Disability Insurance, Property & Casualty..., Term Life Insurance, General Insurance, Group Benefits
Education
Ashford University 2014 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Emory University 2006 — 2010
Bachelors, Economics
Self-employed August 2012 - Present
The Hartford September 2005 - September 2014
Skills
Customer Service, Sales, Sales Management, Event Planning, Sales Prospecting, Customer Acquisition, Team Building
Education
Ashford University
Bachelor's degree, Strategic Leadership & Management/Marketing
Lehigh Carbon Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
The Hartford December 2014 - Present
Garfield Park Neighbors Association July 2013 - Present
Garfield Neighbors Neighborhood Association January 2011 - Present
Ricoh Americas Corporation May 2014 - November 2014
Indianapolis Neighborhood Housing Partnership (INHP) November 2013 - May 2014
INHP - Indianapolis Neighborhood Housing Partnership January 2013 - November 2013
Tails Pet Media Group January 2010 - January 2013
Sonar Studios 2012 - 2012
The Courier-Journal April 2011 - December 2011
MediaSauce June 2009 - November 2009
Skills
Advertising, Account Management, Sales, Business Development, Online Advertising, Social Media Marketing, SEM, SEO, PPC, Marketing, Public Relations, E-commerce, Sales Management, Multi-channel Marketing, Affiliate Marketing, Licensing, Email Marketing, Digital Marketing, Marketing Strategy, Digital Media, Content Management, Content Strategy, Strategic Thinking, Strategic Partnerships, New Business Development, Social Media, Marketing Communications, Digital Strategy, Media Planning, B2B, Direct Marketing, Social Networking, Product Marketing, Advertising Sales, Sales Process, Online Marketing, Facebook, Copywriting, Management, Blogging, Leadership, Creative Direction, Mobile Marketing, New Media, Publishing, Fundraising, Lead Generation, Integrated Marketing, Google Analytics, Interactive Marketing
Education
Art Institute of Atlanta 1994 — 1996
Associates
Art Institute of Ft. Lauderdale 1982 — 1984
Associates
Ball State University 1979 — 1980
John Marshall High School
SMU/Aramark November 2014 - Present
SMU/Aramark April 2014 - Present
Deja Vu Boutique December 2013 - Present
SpectraCorp Telemanagement October 2007 - April 2008
The Hartford June 2003 - February 2007
Ip Communications November 2001 - May 2003
MCI Worldcom November 2000 - May 2003
Skills
Customer Service, Leadership, Microsoft Word, Training, Public Speaking, Microsoft Excel, Courts, Microsoft Office, Leadership Development, Coaching, Research, PowerPoint, Nonprofits, Human Resources, Outlook, Team Building
Education
Lamar University 2011 — 2011
Ashford University
The Hartford April 2013 - Present
Darden Restaurants May 2011 - April 2013
City of Phoenix July 2012 - January 2013
Salty Seniorita June 2007 - May 2011
Skills
Microsoft Excel, Customer Service, GIS Application, LEED, Access, Data Analysis, Microsoft Word, Sustainability, Sales, Cash Handling Experience, Multilingual, Claims Handling, Estimates, Property & Casualty..., Insurance
Education
Arizona State University 2007 — 2011
Bachelor of Science, Sustainability
Arizona State University 2007 — 2011
Bachelor of Science (B.S.), Sustainability Studies
H&R Block July 2013 - Present
H&R Block December 2009 - July 2013
The Hartford October 2006 - September 2009
The Hartford May 2004 - September 2006
CNA Insurance June 2002 - May 2004
Westport Benefits November 2001 - May 2002
Pegasus Solutions March 1999 - February 2001
Pegasus Solutions September 1998 - March 1999
Pegasus Solutions April 1998 - September 1998
Pegasus Solutions August 1997 - April 1998
Skills
Vendor Management, Call Centers, Program Management, Management, Recruiting, Team Management, Cross-functional Team..., Team Building, Process Improvement, Budgets, Performance Management, Customer Service, Employee Training, Project Management, Call Center, Employee Engagement, Problem Solving, Budgeting, Benefits Administration, Staff Supervision, Training Delivery, Project Implementation, Client Services, Client Relationship..., Recruitment/Retention, Situational Leadership, Continuous Improvement, Compensation, CRM, Leadership, Emotional Intelligence, Business Strategy, Outsourcing
Education
Ashford University 2012 — 2014
University of Phoenix 2003 — 2010
Business Management
The Hartford July 2011 - Present
The Hartford July 2008 - July 2011
The Hartford March 2004 - July 2008
Education
The George Washington University 2007 — 2008
Master's Certificat, Project Management
Arizona State University 1994 — 1996
Russian Literature
Rhode Island College 1989 — 1991
The Prudential Life Insurance Company of America January 2013 - Present
The Hartford July 2005 - January 2013
Capitas Financial July 2004 - July 2005
AIG September 2000 - July 2004
Education
The American College 2005 — 2006
CLU, Chartered Life Underwriter
The American College 2005 — 2006
ChFC, Chartered Financial Consultant
The American College 2003 — 2005
CFP(r), Certified Financial Planner
Arizona State University 1992 — 1996
Intel 2008 - Present
AIG April 2007 - April 2008
The Hartford December 2004 - April 2007
Skills
Employment Practices..., Kidnap & Ransom, Insurance, Underwriting, Risk Management, Financial Risk, Financial Analysis, Property & Casualty..., Forecasting, Liability, Strategic Planning, Competitive Analysis, Product Management, Sales Operations
Education
California Polytechnic State University-San Luis Obispo 1999 — 2004
Bachelor of Science (BS), Finance, General
Arizona State University
Master of Business Administration (MBA), Marketing
Travelers September 2014 - Present
Travelers July 2007 - Present
The Hartford July 2006 - July 2007
The Hartford March 2004 - July 2006
The Hartford July 2002 - March 2004
ITDS 1995 - 1999
Education
Arizona State University - W. P. Carey School of Business 1999 — 2002
MBA
Arizona State University - W. P. Carey School of Business 1999 — 2002
MSIM
The University of Connecticut School of Business 1990 — 1995
BA, Finance
CVS Caremark Corporation November 2011 - Present
ING August 2011 - October 2011
The Hartford May 2003 - August 2011
Vital Processing Services (Visa USA) July 1999 - June 2002
Vital Processing Services (Visa USA) June 1998 - June 1999
Arizona State University August 1995 - May 1998
Skills
Supplier Evaluation, Financial Analysis, Strategic Sourcing, Vendor Management, Procurement, Contract Negotiation, Pricing, Governance, Asset Managment, Supply Management, Ariba, Spend Analysis, Cost Benefit, Outsourcing, Process Improvement, Analysis, Leadership, Management, Finance, Negotiation, Mergers & Acquisitions, Cross-functional Team..., SaaS, Contract Management, Budgets
Education
Arizona State University - W. P. Carey School of Business 2001 — 2003
MBA, Finance
Arizona State University - W. P. Carey School of Business 1995 — 1998
Master of Science, Information Management
School of Planning and Architecture 1988 — 1994
Bachelor of Architecture (B.Arch.), Architecture
Bal Bharti Public School 1975 — 1988
XII (Science Batch - Computers), Science Batch - Computers
The Hartford January 2007 - Present
Education
Arizona State University 2003 — 2007
Agribusiness, Finance, Business, Golf Management
The Hartford 2011 - 2014
The Hartford 2006 - 2011
The Hartford 2000 - 2006
Sentry Insurance 1978 - 1999
Skills
Liability, Legal Liability, Claim, Leadership, Management, Insurance, Property & Casualty..., Commercial Insurance, Casualty, Claims Management, Commercial Lines, Litigation, Professional Liability, General Insurance, Litigation Management, Property Damage, Process Improvement, Sales Operations
Education
Calvin College
BS Economics and Mathematics
Arizona State University 1988 — 1989
MBA Course work, MBA
CAbi, Carol Anderson by invitation January 2013 - Present
The Hanover Insurance Group November 2010 - January 2013
The Hartford November 2005 - November 2010
AIG 2000 - 2001
Skills
Property & Casualty..., Underwriting, Commercial Insurance, Insurance, Workers Compensation, General Insurance, Liability, Reinsurance, Risk Management, Brokers, Casualty, Professional Liability
Education
Arizona State University, W. P. Carey School of Business 1994 — 1996
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
West Virginia University 1990 — 1994
Bachelor of Arts (B.A.), Sociology and Anthropology of Health Behavior
The Hartford July 2008 - Present
AIG January 2005 - July 2008
AIG 2005 - 2008
Skills
Claims Management, Claim, Property & Casualty..., Subrogation, Casualty, Liability, Property Damage, Legal Liability, Insurance, Claims Handling, General Insurance, Claim Investigation, Claims Resolution, Professional Liability
Education
Ashford University 2009 — 2011
Master of Arts (MA), Organizational Management
Ashford University 2009 — 2010
Master's, Organizational Management
University of Central Florida 2000 — 2003
Bachelor of Science, Health Services Administration
Travelers 2015 - Present
Travelers 2014 - 2015
Travelers 2012 - 2014
LokkenWorks LLC 2010 - 2012
Woodbury Financial Services 2009 - 2010
The Hartford 2009 - 2010
The Hartford 2008 - 2009
Hartford Life Limited 2004 - 2008
Woodbury Financial Services 2001 - 2004
Fortis 1986 - 2001
Skills
IT Strategy, Business Analysis, Insurance, Process Improvement, Risk Management, Business Process..., Vendor Management, Financial Services, Change Management, SDLC, Project Planning, Project Portfolio..., Project Management, Strategic Planning, Program Management, PMO, Business Requirements, IT Management, SharePoint, Business Intelligence, Governance, Enterprise Architecture, Information Technology
Education
University of St. Thomas 1989 — 1992
MBA, Information Management
University of Wisconsin-River Falls 1984 — 1986
BS, Economics and Mathematics
Arizona State University 1982 — 1984
California Casualty Management Company August 2015 - Present
The Hartford October 2013 - August 2015
The Hartford Insurance Group January 2007 - October 2013
Skills
Claims Management, Property & Casualty..., Underwriting, Insurance, Claim, General Insurance, Commercial Insurance, Microsoft Excel, Liability, Microsoft Office, Casualty Insurance, Leadership, Legal Liability, Customer Service, Subrogation
Education
Arizona State University West 2002 — 2005
Bachelor of Science, Global Business
Church of the City, New London October 2007 - Present
Phenix Baptist Church June 2002 - February 2007
Phoenix Life Insurance Company June 1999 - October 2001
The Hartford June 1997 - March 1999
Phoenix Life Insurance Company July 1993 - June 1997
Home Life Insurance Company June 1990 - December 1992
US Navy May 1985 - March 1990
Skills
Preaching, Discipleship, Theology, Biblical Studies, Public Speaking, Spiritual Direction, Nonprofits, Pastoral Care, Missions, Religion, Church Events, Pastoring, Pastoral, Pastoral Counseling
Education
Gordon Conwell Theological Seminary 2009 — 2015
DMin
Yale University 1996 — 2000
MDiv
Ashland University 1990 — 1993
MA
United States Naval Academy 1981 — 1985
BS
University of Michigan 1980 — 1981
Barney & Barney Insurance Services LLC June 2015 - Present
The Hartford August 2012 - April 2015
CollegeAmerica June 2008 - April 2012
Skills
Claims Management, Claims Resolution, Claims Advocacy, Commercial Insurance, Property & Casualty..., Insurance Adjusting, Auto Claims, Business Management, Management, Educational..., Financial Reporting, Auditing, Employee Training, Leadership, Higher Education, Customer Service, Coaching & Mentoring, Student Financial Aid, Financial Aid..., Cash Management, Bank Reconciliation, General Ledger, Budgeting, Grant Administration, Accounts Payable, Accounts Receivable, Logistics, Strategic Planning, Team Leadership, Public Speaking
Education
Arizona State University 2009 — 2010
Bachelor’s Degree, Organizational Studies, Minor in Art History
Glendale Community College 2003 — 2006
Associate’s Degree, General Studies
USAA July 2007 - Present
The Hartford August 2002 - July 2007
Prudential Insurance February 1987 - August 2002
Skills
Liability, Insurance, Process Improvement, Training, Property & Casualty..., Claims Management, Claim, Property Damage, Commercial Insurance, Risk Management, Team Building, Account Management, Casualty, General Insurance, Coaching, Underwriting, Leadership, Legal Liability, Subrogation, Commercial Lines, Workers Compensation, Customer Retention, Customer Satisfaction, Change Management, Business Process..., Budgets, Negotiation, Sales Management, Management, Banking, Customer Service, Sales, Operations Management, Claim Investigation, Professional Liability, Claims Handling, Strategic Planning, New Business Development
Education
Arizona State University 1977 — 1981
Bachelor of Science, Zoology
The Hartford August 2011 - Present
Verizon Wireless June 2009 - August 2011
Skills
Commercial Insurance, Policy Analysis, Construction Law, Property & Casualty..., Insurance, Settlement Agreements, Liability Analysis, Vendor Relationship..., Negotiation, Technical Support, Troubleshooting, Windows XP, Networking, Wireless, Leadership
Education
Arizona State University 2004 — 2009
Bachelor of Arts, Communications, 3.0
Glastonbury High School 2000 — 2004
High School Diploma, 2004
Farmers Insurance January 2010 - Present
The Hartford November 2001 - June 2009
Charles Schwab August 2000 - May 2001
Skills
Insurance, Series 63, Series 6, Fixed Annuities, Securities, 401k, Life Insurance
Education
Arizona State University 1995 — 2000
Finance, Economics, Concurrent degrees in Finance & Economics
Brophy College Prep.
USAA July 2007 - Present
The Hartford 2006 - 2010
Prudential Financial 1987 - 2006
Skills
Claims Management, Claim, Property & Casualty..., Insurance, Liability, Casualty, Claim Investigation, Subrogation, General Insurance, Commercial Insurance, Legal Liability, Underwriting, Litigation Management, Commercial Lines, Process Improvement, Automobile, Customer Satisfaction, Claims Handling, Customer Retention, New Business Development, Pensions, Professional Liability, Property Damage, Reinsurance, Workers Compensation
Education
Arizona State University
Bachelor of Science (B.S.), Zoology
North American Risk Services March 2012 - Present
Texas Farm Bureau Insurance Companies January 2010 - March 2012
The Hartford 2006 - 2009
JNR Adjustment Company, Inc 2003 - 2006
Color Visual Concepts January 2000 - January 2003
Panalpina Inc January 1998 - January 2000
Education
Texas A&M University 2011 — 2013
MBA
Ashford University
BBA, Business Administration
The Hartford November 2009 - Present
Covance Market Access Services, Inc November 2008 - July 2009
First Horizon Insurance Agency, Inc October 2006 - July 2008
Dickerson Agency, Inc April 2005 - October 2006
Gillman Insurance Group January 2001 - January 2005
Barstow College January 1998 - January 2000
Primerica Financial Services January 1991 - January 1997
Fireman's Fund Insurance Company January 1988 - January 1997
Skills
Professional Liability, Property, Sales, Workers Compensation, Insurance, Management, Microsoft Office, Customer Service, Commercial Insurance, Account Management, Umbrella Insurance, Casualty Insurance, Underwriting, Recruiting, Analysis
Education
Ashford University 2013 — 2014
Master of Arts (M.A.), Organizational Management with a Specialty in Project Management
Ashford University 2012 — 2013
Bachelor of Arts (BA), Business Leadership
Barstow College, Barstow 1998 — 2000
A.A, Liberal Arts/Business Management
Miller-Hawkins Business College, Memphis 1986 — 1987
Diploma, Word Processing
Ohio National Financial Services 2012 - Present
Hartford Life 1992 - 2012
The Hartford 1992 - 2012
Unum June 1986 - February 1992
Education
Arizona State University 1983 — 1986
BS, Finance
Mason Catastrophe Claims Services June 2014 - Present
None March 2013 - Present
The Hartford March 2009 - April 2013
Nationwide Insurance September 2004 - March 2009
USAA January 1986 - June 2004
Skills
Insurance Claims, Property & Casualty..., Adjusting, Casualty, Insurance, Commercial Lines, Claims Management, General Liability, Claims, Liability, General Insurance, Negotiation, Customer Service, CPCU, Subrogation, Litigation Management, Legal Liability, Claim, Commercial Insurance, Property Claims, Adjustments, AIC, Underwriting, Property Damage, Adjusters, Claims Handling, Risk Management, Claim Investigation, Workers Compensation, Reinsurance, Inland Marine, Accident, Large Loss, Professional Liability, Umbrella Insurance, Xactimate, Property, Liability Analysis, Claims Resolution, Claims Investigations, Brokers, Settlement, Health Insurance, Employee Benefits, Financial Risk, D&O, Fixed Annuities, Excess, Employment Practices..., Investigation
Education
Arizona State University 1974 — 1976
BS, Business Administration
Bouvier Insurance July 2007 - Present
The Hartford November 2003 - July 2007
Skills
Property & Casualty..., Workers Compensation, Professional Liability, Underwriting, Insurance, General Insurance, Commercial Insurance, Customer Service, Umbrella Insurance, Liability, Casualty Insurance, Leadership, Team Building
Education
Ashford University 2008 — 2009
MA, Education/Technology
Saint Joseph College 1999 — 2003
BA, History/Education
Chamberlain College of Nursing October 2014 - Present
EDMC July 2011 - June 2014
Beekley Corp/Prestige Lane Hospitality Brands January 2008 - July 2011
Ann Taylor LOFT June 2007 - April 2008
Archdiocese of Hartford August 2003 - December 2007
Terryville Public Library September 1998 - December 2003
The Roland Dumont Agency June 1995 - August 1998
The Hartford May 1988 - June 1995
G. Fox & Co. October 1987 - June 1988
Caren Charles April 1986 - October 1987
Skills
Advertising, Copywriting, Photography, Fundraising, Event Planning, Microsoft Office, Adobe Acrobat, Photoshop, Layout, Creative Direction, Typography, Public Relations, Email Marketing, Marketing Communications, Social Media, Marketing, Training, Public Speaking, Management, Sales, Customer Service, Newsletters, Recruiting, Brand Development, Direct Mail, Social Networking, Social Media Marketing, Editing, Merchandising, Online Advertising, Event Management, Trade Shows, PowerPoint, Marketing Strategy, Drawing, Fashion, Retail, Microsoft Word, Facebook, Nonprofits, Art, Microsoft Excel, Market Research, Dreamweaver, Online Marketing, Blogging, Leadership
Education
Art Institute of Pittsburgh 2004 — 2007
Bachelor of Arts, Advertising, 3.85
Post University 1992 — 1994
Interior Design, 4.0
Naugatuck Valley Community College 1984 — 1987
Associate of Science (A.S.), Business Administration and Management, General, 2.0
The Hartford November 2004 - Present
Skills
Underwriting, Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Risk Management, Liability, Reinsurance, Casualty, Life Insurance, Claim, Financial Analysis
Education
Arizona State University
Hanover Insurance December 2008 - Present
Selective Insurance March 1998 - March 2008
The Hartford January 1986 - March 1998
Skills
Commercial Insurance, Claims Management, Commercial Lines, Coaching, Hiring, Property & Casualty..., Casualty, Legal Liability, Workers Compensation, Liability, Insurance
Education
Ashworth University
IT June 2009 - Present
IT January 2006 - Present
The Hartford February 2013 - March 2015
Skills
WebLogic, Microsoft Office, SQL, Customer Service, WebSphere, JBoss Application Server, Vendor Management, Management, SDLC, Training, Microsoft Excel, Oracle Fusion Middleware, JBoss EAP, Linux System..., Content Management, Enterprise Content..., Documentum, LDAP, Tomcat, Apache, Amazon Web Services..., Oracle SOA Suite, EMC xCP, xCP, complete jboss fusion, Raspberry Pi, EMC xPression, EMC Documentum, Ruby on Rails
Education
Arkansas Tech University 2010 — 2012
Master's degree, Information Technology
The Hartford March 2013 - Present
Duncan Bolt June 2003 - January 2013
Skills
Cycle Counting, Forklift Operator, Customer Service, Sales Management, Distribution Center..., Inventory Control, Warehousing, Warehouse Management, Account Management, Microsoft Office, Shipping, Inventory, Inventory Management, 10 Key, Logistics Management, Management, Leadership, Budgets, Negotiation, Process Improvement, Sales, Logistics, Forecasting
Education
Arizona State University 2008 — 2012
Bachelor of Science (BS), Economics
MassMutual Financial Group August 2014 - Present
MassMutual Financial Group January 2013 - August 2014
The Hartford 2008 - January 2013
MFS Investment Management 2001 - 2008
Skills
401k, Mutual Funds, Retirement, Series 6, Series 63, Series 99, Contact Center...
Education
Arizona State University 1998 — 2001
B.S., Finance
Yavapai Community College
The Hartford January 2014 - October 2014
Kohl's Department Stores July 2011 - January 2014
Old Navy October 2010 - January 2011
Skills
Retail, Excel, Business Communications, Internal Communications, Interviewing, Word, Writing, Customer Service, English, Microsoft Office, PowerPoint, Confidentiality, Tumblr, Typing, Social Media, Social Networking, Outlook, Time Management, Drawing, Teamwork, YouTube, Critical Thinking, Editing, Interviews, Microsoft Excel, Microsoft Word
Education
Arizona State University, W. P. Carey School of Business 2010 — 2012
Bachelor's, Business Communication
Glendale Community College 2008 — 2010
Credit Transfer, Business/Commerce, General
Travelers September 2006 - Present
Erie County Medical Center May 2005 - July 2007
The Hartford November 1983 - December 2003
Skills
Insurance, Claim, Claims Management, Property & Casualty..., Commercial Insurance, Liability, General Insurance, Workers Compensation, Underwriting, Coaching, Strategic Planning, Leadership Development, Customer Service, Risk Management, Change Management, Training, Legal Liability, Reinsurance, Project Management, Performance Management, Casualty Insurance, Subrogation, Process Improvement, Claim Investigation
Education
Northcentral University
Doctor of Education (Ed.D.), Organizational Leadership
Ashford University 2009 — 2010
MBA, Human Resources
Hartford Financial Services Group January 2011 - Present
The Hartford May 2008 - January 2011
The Hartford October 2000 - April 2008
Prudential Insurance January 1991 - October 2000
Prudential Insurance January 1989 - January 1991
Scottsdale Unified School District 1988 - May 1989
Skills
Series 63, Mutual Funds, Series 7, Fixed Annuities, Series 6, Retirement Planning, Retirement, Underwriting, Investments, 401k, Wealth Management, Property & Casualty..., Claim, Commercial Insurance, Insurance, Casualty Insurance, Claims Management, Liability, General Insurance, Customer Service, Process Improvement, Commercial Lines
Education
Arizona State University 1984 — 1988
Secondary Education, Biology
XL Insurance February 2012 - Present
OneBeacon Insurance July 2005 - December 2011
California Insurance Guarantee Association July 2002 - July 2005
The Hartford March 2000 - July 2002
K.Force.com October 1998 - February 2000
KPMG May 1998 - October 1999
Nationwide Insurance April 1995 - May 1998
Skills
Litigation Management, Claim, Liability, Insurance, Litigation, Legal Liability, Property Damage, Professional Liability, Commercial Insurance, Claims Management, Property & Casualty..., Personal Injury, Casualty, Liability Analysis, Commercial Lines, Medical Malpractice
Education
Arizona State University West 1995 — 1997
Post-Baccalaureate Certificate, Accountancy
Arizona State University West 1990 — 1994
Bachelor of Science, Business Management
OtterBox March 2012 - Present
Hewlett-Packard June 1995 - March 2012
The Hartford May 1990 - August 1994
Skills
Forecasting, Cross-functional Team..., Financial Analysis, Financial Modeling, Process Improvement, Business Analysis, Business Process..., Business Planning, Strategic Financial..., Finance, Business Strategy, Program Management, Strategic Planning, Competitive Analysis, Product Management, Financial Reporting, Budgets, Analysis, Management, SAP, Strategy, Outsourcing
Education
Arizona State University 1994 — 1996
Master of Business Administration, Finance; Supply Chain Management
University of Wisconsin-Madison 1985 — 1989
Bachelor of Business Administration, Finance; Marketing
Beazley November 2014 - Present
The Hartford February 2008 - October 2013
The Hartford August 2004 - February 2008
The Hartford May 2004 - August 2004
Alstom Power 1999 - 2003
Alstom Power 1990 - 1999
Skills
Business Analysis, Business Process, Forms, MS Excel Pivot Tables, PowerPoint, Microsoft Word, Databases, Project Portfolio..., SharePoint, Access, Lotus Notes, Outlook, Minitab, Visio, Adobe Acrobat, Insurance, Finance, Accounting, Time Management, Auditing, Customer Service, Financial Services, Research, Internal Audit, Requirements Gathering, Business Requirements, Office Management, Office Administration, Multitasking Skills, Communication Skills
Education
Asnuntuck Community College 2014 — 2016
Associate of Science (AS), Information Technology
Chubb Specialty Insurance November 2014 - Present
Chubb Specialty Insurance October 2012 - November 2014
XL Catlin (formerly XL Group plc) March 2008 - October 2012
The Hartford January 2007 - March 2008
The Hartford July 2006 - January 2007
The Hartford April 2005 - July 2006
Skills
Underwriting, Property & Casualty..., Insurance, Professional Liability, Employment Practices..., D&O, Fiduciary Liability, Group Benefits, Fiduciary, Directors & Officers..., Commercial Lines, Legal Liability, Liability, Risk Management, General Insurance, Employee Benefits
Education
Arizona State University 1997 — 2001
Bachelor of Science (BS), Finance and Communication
The Hartford January 2014 - Present
The Hanover Insurance Group April 2012 - January 2014
Fireman's Fund insurance Co April 2002 - March 2012
Crawford & Company February 1991 - April 2002
Skills
Property & Casualty..., Casualty, Commercial Lines, Liability, Claims Management, Subrogation, Claim, Property Damage, Commercial Insurance, Legal Liability, General Insurance, Insurance, Property Claims, Xactimate, Inland Marine, Liability Analysis, Claim Investigation, Adjusters, Insurance Adjusting, Large Loss, Claims Handling, Loss Adjusting, Claims Resolution, Claims Investigations, Catastrophe, Homeowners, Marine Insurance, Construction Insurance, Business Interruption, Property, Adjustments, Casualty Claims
Education
Arkansas Tech University 1988 — 1990
History/Politcal Science
Oregon State University 1987 — 1987
Wildlife, Fish and Wildlands Science and Management
Suntime Linkswalker April 2011 - Present
Ashford University 2010 - 2012
Custom Truck Accessories 2009 - 2011
Sullivans Inc June 2007 - August 2009
Wells Fargo Home Mortgage October 2005 - April 2007
The Hartford August 1999 - September 2005
Skills
Building Relationships, Microsoft Office, Underwriting, Sales Management, Wholesale, Mortgage Lending, Youth Development, Sales, Training
Education
Ashford University 2010 — 2014
Bachelor's degree, Criminal Justice/Safety Studies
Committed To Clean Commercial and Residential Cleaning November 2011 - Present
Zion Church of the Wounded Lamb February 2009 - Present
The Hartford February 2003 - October 2011
Skills
Administrative Functions, Community Outreach, Communication Skills, Community Development, Typing, Computer Proficiency, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Microsoft Publisher, Nonprofits, Public Speaking, Training, Team Building, Customer Service, Leadership
Education
Ashford University
Business Administration, Management and Operations
Triton High School
High School Diploma, General Studies
University of Phoenix
Independence University September 2013 - Present
The Hartford 2013 - 2013
Domino's Pizza 2012 - 2013
PetSmart 2011 - 2012
QuikTrip 2008 - 2011
Education
Arizona State University 2007 — 2012
Bachelor's degree, Criminal Justice and Criminology