Universal Orlando
The Universal Orlando Resort, commonly known as Universal Orlando, formerly Universal Studios Escape, is an American theme park and entertainment resort complex based in Orlando, Florida. The resort is operated by Universal Parks & Resorts. It is wholly owned by NBCUniversal, a division of Comcast. Address: 6000 Universal Blvd, Orlando, FL 32819, USA Opened: 7 June 1990 Hours: Open ⋅ Closes 2AM Tuesday8am–2amWednesday8am–2amThursday8am–2amFriday8am–2amSaturday8am–2amSunday8am–2amMonday(Martin Luther King Jr. Day)9am–6pmHoliday opening hours Suggest an edit Unable to add this file. Please check that it is a valid photo. Founded: 7 June 1990 Area: Greater Orlando Did you know: Universal Studios' "Halloween Horror Nights" is the ultimate Halloween event. wsbtv.comWebsite: : : Category: : Place name: : : : Website: http://www.universalorlando.com/ Category: Theme park Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Tue, 15 Jan Thu, 17 Jan 2 1 guest2 guests3 guests4 guests £164 Booking.com Read Real Guest Reviews · Get Instant ConfirmationView more room ratesCouldn't update prices. Try again.Booking.comTotal per night£164View room rates on Booking.com Universal Orlando Resort6000 Universal Blvd, Orlando, FL, USA 63,819 reviews Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Tue, 15 Jan Check out Thu, 17 JanBooking.comTotal per night£164View room rates on Booking.com Hotel details Large, well-known theme park featuring movie-themed rides & shows, plus hotels & restaurants. Free Wi-Fi Child friendly Restaurant Bar Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of Universal Orlando Resort Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Guests liked the large rooms, though some said they were dated & maintenance could be improved · Guests liked the quiet rooms · Rooms had views Location · Shopping, sightseeing, restaurants & bars nearby · Easily accessible by car; parking available Service & facilities · Guests liked management & reception, though some said housekeeping could be improved View all reviews Questions & answers Ask a question Q: Whats the lowest price the tickets can go A: Current one-day single-park admission now starts at $110, up from $105. Park-to-park tickets start at $165, up from $155. Prices vary by time of year. Adult peak-season tickets cost $124 for one park and $179 for two.(11 more answers)See all questions (573)
Universal Orlando List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Universal Orlando. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Universal Orlando Salaries. You can even request information on how much does Universal Orlando pay if you want to. Learn about salaries, pros and cons of working for Universal Orlando directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
1,864 Universal Orlando employees in database. Find out everything there's to know about Universal Orlando employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Universal Orlando Employees
Universal Orlando March 2013 - Present
Universal Orlando May 2010 - March 2013
University of Central Florida May 2012 - July 2012
Skills
Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Banquets, Catering, Customer Service, Tourism, Resorts, Event Planning, Event Management, Microsoft Office, Teamwork, PowerPoint
Education
University of Central Florida 2009 — 2013
Bachelor of Arts (B.A.), Hospitality Administration/Management
Darden January 2015 - Present
The Student Appeal January 2011 - Present
Universal Orlando September 2013 - January 2015
Bonnier Corporation September 2011 - September 2013
CB Richard Ellis August 2010 - August 2011
GCommerce June 2009 - August 2009
Glu Mobile Ltd February 2008 - April 2008
Skills
SEO, SEM, Web Analytics, Web Design, Spanish, Mandarin, Online Marketing, Marketing Strategy, Marketing, Market Research, Omniture, Web Content Management, Analytics, Mobile Devices, Google Analytics, WordPress, Mobile Marketing
Education
University of Central Florida - College of Business Administration 2015 — 2018
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Florida - Warrington College Of Business 2006 — 2010
Bachelor's Degree, Business Administration, Minor - East Asian Languages & Literatures, 3.65
Tsinghua University 2008 — 2008
Study Abroad
Universidad Antonio de Nebrija 2007 — 2007
Study Abroad
Northrop Grumman Corporation January 2013 - Present
United States Air Force Reserve March 2011 - Present
Universal Orlando October 2008 - December 2012
U.S. Immigration and Customs Enforcement (ICE) January 2010 - May 2010
Skills
Fluent in...
Education
University of Central Florida 2006 — 2010
BS, Criminal Justice
John Wiley and Sons 2013 - Present
Bright House Networks 2011 - 2013
Universal Orlando 2011 - 2011
WFTV 2002 - 2011
IMPACT press 1995 - 2006
Cox Interactive Media 1998 - 2002
Skills
Content Management, Web Content, Web Content Management, Social Media, Web Analytics, CMS, Drupal, CQ, Liveball, AEM, OpenText, Editing, Digital Media, User Experience, Writing, Web Project Management, Content Development, Video, New Media, Publishing, Copy Editing, Content Strategy, Web Video, Digital Marketing, Newsletters, SEO, Proofreading, Omniture, Strategic Planning, Wordpress, Facebook, Twitter, Editorial, Journalism, Leadership, Microsoft Office, Multimedia, Social Networking, Problem Solving, Adobe Acrobat, Creative Writing, Project Management, Photoshop, Online Marketing, Publications, Video Editing, Newspaper, Desktop Publishing, Content Writing, Ektron
Education
University of Central Florida 1991 — 1995
English, English, writing
Moderna Therapeutics April 2015 - Present
Clinical Assistance Programs May 2014 - April 2015
Clinical Assistance Programs June 2013 - May 2014
Tufts University Chemistry Department September 2012 - May 2013
Universal Orlando June 2011 - May 2013
Tufts University March 2011 - May 2013
Keidser Services Inc. June 2010 - August 2010
Sandlake Animal Clinic May 2007 - July 2007
Skills
Arduino, Microsoft Office, Photoshop, Python, Adobe Creative Suite, Matlab, Cell Culture, PCR, Research, Microsoft Excel, Immunohistochemistry, PowerPoint, Cryosectioning, Histology, RNA isolation, Word, Breadboard
Education
Tufts University 2009 — 2013
Bachelor of Science Degree, Chemical and Biological Engineering, 3.72
etech July 2015 - Present
Fun Spot America December 2014 - July 2015
Dave & Buster's November 2012 - December 2014
Universal Orlando September 2011 - November 2012
Universal Orlando January 2012 - June 2012
Universal Orlando May 2011 - September 2011
Audubon Park Garden District 2010 - 2010
Skills
Project Management, Organization, Team Leadership, Microsoft Office, Research, Event Management, Sales Operations, Event Planning, Communication Skills, Internal Communications, Nonprofits, Sponsorship, Social Networking, Corporate Events, Entertainment, Hospitality, Meeting Planning, Communication, Customer Service, Hospitality Management, Marketing, Trade Shows
Education
University of Central Florida 2008 — 2012
Bachelor's degree, Event Management
Spiffybird May 2015 - Present
Walt Disney World February 2014 - Present
Universal Orlando March 2012 - Present
Universal Orlando June 2013 - December 2013
SeaWorld Orlando May 2011 - September 2011
Skills
Event Planning, Psychology, PowerPoint, Customer Service, Hospitality Industry, Nonprofits, Research, IBM SPSS Statistics, Showbiz Budgeting, Film Production, Theatre, Teaching, Public Speaking, Microsoft Office, Data Analysis, Statistics, Research Design, Community Outreach, Program Development, Human Factors, Higher Education, Student Affairs, Student Development, Writing, Vocals, Visual Arts, Social Media, Literature Reviews, Proofreading, Text Editing, Leadership, Fundraising, Volunteer Management, Editing, Leadership Development
Education
University of Central Florida 2009 — 2013
Bachelor of Science, Psychology
The Master's Academy 2005 — 2009
High School Diploma
Viacom Media Networks March 2010 - Present
Universal Orlando April 2007 - April 2009
CBS Radio May 2005 - April 2007
University of Central Florida June 2003 - June 2006
Skills
Event Management, Entertainment, Press Releases, Social Media, Event Planning, Social Media Marketing, Live Events, Advertising, Media Relations, Marketing, Marketing Strategy, Leadership, Sponsorship, Digital Media, Television
Education
University of Central Florida 2002 — 2006
BS, Radio/ Television- Broadcast Management
The Walt Disney Company May 2015 - Present
Disney Institute November 2013 - May 2015
The Walt Disney Company March 2014 - January 2015
Disney Institute September 2011 - November 2013
Disney Institute April 2011 - September 2011
SeaWorld Parks & Entertainment June 2010 - January 2011
Universal Orlando May 2007 - September 2010
Universal Orlando September 2005 - September 2010
SeaWorld Parks & Entertainment May 2010 - June 2010
Universal Orlando September 2009 - November 2009
Skills
Event Management, Entertainment, Training, Customer Service, Leadership, Sales, Hospitality Management, Event Planning, Resorts, Tourism, Corporate Events, Restaurants, Banquets, Catering
Education
University of Central Florida 2005 — 2010
Bachelor of Science, Hospitality Management
Universal Orlando May 2012 - Present
Licenders June 2008 - January 2012
Skills
Hotels, Tourism, Hospitality Management, Hospitality, Foreign Languages, Equestrian, Pro Tools, Q-Lab, Performing Arts, Acting, Singing, Dance, Stage Management, Stage, Voice Acting, Theatrical Production, Musical Theatre, Photography, Stage Lighting, Entertainment, Theatre, Customer Service, Live Events, Theme Parks
Education
State University of New York at Buffalo 2008 — 2011
Bachelor of Arts (B.A.), Theatre/Theater
Coldwell Banker Hartung & Noblin, Inc. October 2012 - Present
Weichert, Realtors - Hallmark Properties May 2002 - October 2012
Avatar Holdings 1998 - 2002
Universal Orlando 1994 - 1998
KQMQ, KIKI RADIO STATIONS 1990 - 1994
VMS Realty Partners 1988 - 1990
Dow Design 1987 - 1988
Skills
Real Estate, Home, Residential, Condos, New Home Sales, Waterfront, Sellers, Short Sales, Relocation, Foreclosures, First Time Home Buyers, Residential Homes, Single Family Homes, Buyers, REO, Listings, Property, Townhomes, Vacation Homes, Luxury, Buyer Representation
Education
University of Alaska Anchorage 1982 — 1984
Associate of Arts, Interior Design
Bar Louie July 2014 - Present
Buffalo Wild Wings August 2013 - October 2014
Universal Orlando February 2011 - January 2014
Dog Day Afternoon August 2012 - August 2013
Skills
Customer Service, Social Media, Microsoft Office, Event Management, Event Planning, Public Speaking, Teamwork, PowerPoint, Facebook, Public Relations, Social Networking, Time Management, Microsoft Excel, Leadership, Microsoft Word, Management, Sales, Social Media Marketing
Education
University of Central Florida 2009 — 2013
Bachelor of Science (BS), Legal Studies, General
University of Central Florida 2009 — 2013
Bachelor of Science (BS), Public Administration
University of Central Florida 2009 — 2013
Minor and Certificate in Nonprofit Management, CNP, Non-Profit/Public/Organizational Management
Everglades High School 2005 — 2009
High School
TomorrowWorld Music Festival September 2015 - September 2015
The Wood Brothers April 2015 - July 2015
Bonnaroo Music and Arts Festival June 2015 - June 2015
Florida Music Festival March 2011 - March 2015
Whiskey kitchen August 2014 - February 2015
12th & Porter August 2014 - November 2014
Falling Through April September 2014 - October 2014
Bonnaroo Music and Arts Festival June 2014 - June 2014
New York Yankees February 2014 - March 2014
Universal Orlando September 2013 - December 2013
Skills
Event Planning, Social Media, Event Management, Social Media Marketing, Public Relations, Facebook, Time Management, Marketing, Customer Service, Hospitality, Social Networking, Music, Photography, Entertainment, Sales, Marketing Communications, Sponsorship, Email Marketing, Fundraising, Advertising, Sports Marketing, Publicity, Sports, Blogging, Coordinating Events, Tumblr, Press Releases, Public Speaking, Interviews, YouTube, Creative Writing, Live Events, Media Relations, Microsoft Office, PowerPoint, Management, Microsoft Excel, Microsoft Word, Training, Leadership, Teamwork, Corporate Events, Research, Online Marketing, Events Coordination
Education
University of Central Florida 2009 — 2013
Bachelor of Science (B.S.), Event Management
University of Central Florida 2009 — 2013
Bachelor of Science (BS), Hospitality Administration/Management
Ambitious Media Group Celebrity Expert Marketing January 2015 - Present
Jai V January 2008 - Present
The Bainbridge Companies July 2013 - January 2015
American Eagle Outfitters August 2012 - August 2013
Universal Orlando April 2011 - July 2013
Gap Inc. February 2011 - June 2011
Salsa2go January 2009 - April 2011
Multi-Martial Art Training Academy January 2011 - March 2011
Gargi's Lakeside Italian Restaurant July 2010 - September 2010
The Florida Review July 2009 - April 2010
Skills
Event Management, Writing, Newsletters, Merchandising, Event Planning, Public Speaking, Public Relations, Social Media, Social Media Marketing, Customer Service, Marketing, Blogging, Facebook, Fundraising, Creative Writing, Advertising, Media Relations, Social Networking, Marketing Strategy, Time Management, Leadership, Microsoft Office, Email Marketing, PowerPoint, Microsoft Word, Team Building, Nonprofits, Microsoft Excel, Editing, Customer Satisfaction, Spanish, Marketing Communications, Teamwork, Research, Communication, Problem Solving, Community Outreach, Community Development, Online Marketing, InDesign, Photoshop
Education
University of Central Florida 2006 — 2010
B.A., English Creative Writing
University of Central Florida 2006 — 2010
B.A. English, Creative Writing
Universal Orlando Resort October 2014 - Present
Universal Orlando Resort May 2014 - October 2014
Universal Orlando Resort October 2013 - May 2014
Universal Orlando September 2010 - October 2013
American Eagle Outfitters March 2010 - August 2010
Welch's May 2009 - August 2009
Skills
Customer Service, Time Management, Hospitality, Hospitality Industry, Customer Satisfaction, Sales, Tourism, Event Planning, Inventory Management, Retail, Facebook, Process Scheduler, Human Resources, Visual Merchandising, PeopleSoft, Kronos Timekeeping
Education
University of Central Florida 2009 — 2013
Bachelor's degree, Business/Commerce, General
Arriva Medical December 2012 - Present
Advanced Processing and Imaging, Inc. September 2007 - November 2012
Universal Studios Florida Production Group October 2005 - September 2007
Universal Orlando September 2001 - October 2005
Universal Studios 2001 - 2003
Skills
Video, Film, Film Production, Cinematography, Document Management, Quality Assurance, Information Technology, Technical Writing, Business Analysis, Computer Maintenance, Computer Repair, Technology Integration, Customer Service, Editing, Salesforce.com, Management, Creative Direction, Screenwriting, Event Management, Team Building, Social Media Marketing
Education
University of Central Florida 2000 — 2007
DreamWorks Animation August 2014 - July 2015
Creative Artists Agency October 2013 - June 2014
Monami Entertainment August 2012 - September 2013
Monami Entertainment August 2012 - September 2013
WE tv (AMC Networks) May 2012 - August 2012
University of Central Florida May 2010 - May 2012
Travel Channel November 2011 - November 2011
BET (BET Networks, a subsidiary of Viacom Inc.) November 2011 - November 2011
Universal Orlando August 2011 - November 2011
Orlando Economic Development Commission June 2011 - September 2011
Skills
Final Cut Pro, Microsoft Office, FileMaker, Screenwriting, Final Draft
Education
University of Central Florida 2009 — 2013
Bachelor of Science (B.S.), Interdisciplinary Studies
Precedent Hospitality & Management Properties, Paseo February 2015 - June 2015
The Club at Grandezza & The Club at the Strand August 2014 - January 2015
The Club at Grandezza November 2013 - August 2014
Marriott International June 2013 - September 2013
Gaylord Hotels 2011 - 2013
Gaylord Hotels 2010 - 2013
Gaylord Hotels 2009 - 2011
Universal Orlando August 2007 - October 2009
Skills
Hospitality, Customer Service, Employee Training, Microsoft Office, Process Improvement, Call Centers, Customer Satisfaction, Hotels, Resorts, Hospitality Management, Food, Food, Banquets, Hospitality Industry, Front Office, Event Management, Revenue Analysis, Hotel Management
Education
University of Central Florida 2007 — 2011
Bachelor of Arts (BA), Interpersonal & Organizational Communication
University of Central Florida 2007 — 2011
Bachelor of Science (BS), Psychology
US Department of Homeland Security June 2014 - Present
Cygnet Financial Services August 2013 - May 2014
Universal Orlando August 2012 - August 2013
St. Nicholas Episcopal Church January 2011 - February 2012
First Command Financial Planning March 2010 - February 2012
8th Military Police Brigade, US Army September 2007 - September 2010
57th MP Company US Army June 2006 - September 2007
142nd Military Police Company, US Army November 2002 - June 2006
6th Military Police Detachment, US Army October 2000 - November 2002
US Army Recruiting Company Gilroy June 1997 - October 2000
Skills
Immigration Law, Homeland Security, Police Intelligence..., Investigation, Security Clearance, Enforcement, Army, Physical Security, Security, Customer Service, Training, Leadership, Security Operations, Operations Management, Operational Planning, Supervisory Skills, Military Operations, Command, Law Enforcement..., Weapons, Management, Police, Military Experience, Project Management, Program Management, Microsoft Office, Policy, Counterterrorism, Operational Risk..., Career Counseling, Evaluation, Time Management, Weapons & Tactics..., Defense, Security Management, Emergency Management, New Hire Training, New Business Development, Quality Management, Combat, Military, Intelligence
Education
Troy University 2012 — 2015
Master's Degree, Public Administration, 3.66
Troy University 2006 — 2010
Bachelor of Science (BS), Criminal Justice and Corrections, 3.6
Advanced Non-Commissioned Officer Course 2008 — 2008
Military Police Basic Non-Commissioned Officer Course 2000 — 2000
Military Police Advanced Individual Training 1994 — 1994
Primary Leadership and Development Course 1994 — 1994
Combat Engineer Advanced Individual Training 1990 — 1990
Cirque du Soleil August 2015 - Present
Universal Orlando March 2012 - Present
Valencia College April 2013 - Present
Universal Orlando August 2006 - Present
Walt Disney World June 2012 - August 2012
Universal Orlando August 2009 - April 2012
Universal Orlando August 2008 - August 2011
Universal Orlando August 2006 - April 2008
Skills
Entertainment, Lighting, Training, Time Management, Microsoft Office, Special Effects, Troubleshooting, Inventory Management, Process Scheduler, Hospitality, Event Management, Theme Parks, Management, Live Events, Stage Management, Concerts, Stage Lighting, Production Managment, Show Production, Entertainment Industry, Theatre, Concert Production, Film
Education
Valencia College 2011 — 2013
A.S. degree, Entertainment Design and Technology; Live Show Production
University of Central Florida 2005 — 2009
Bachelor of Science, Hospitality Management
Art Of Motion, Inc. June 2015 - July 2015
Universal Orlando June 2013 - August 2013
A Bientôt May 2012 - August 2012
Celebrity Cupcakes May 2011 - July 2011
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Public Speaking, Social Media, Event Planning, Research, Microsoft Office, Data Analysis, Teamwork
Education
Washington University in St. Louis - Olin Business School 2012 — 2016
Bachelor's Degree, Operations and Supply Chain Management, Marketing
Episcopal High School 2008 — 2012
Università Commerciale 'Luigi Bocconi'
Pure Technologies January 2009 - Present
Odyssey Healthcare 2007 - 2008
Universal Orlando 2005 - 2006
Meeting Professionals International 2001 - 2005
Skills
Office Administration, Portuguese, Microsoft Office, Excel, Customer Service, Word, PowerPoint, Spanish, English, Planning, Outlook, Event Planning, Interviewing, Employee Relations, Administrative Support, Health Insurance, Travel Logistics, Microsoft Excel, Administrative..., Event Management, Data Entry, Social Networking, Teamwork, Program Management, Logistics, Microsoft Word, Project Management, Management, Administrative...
Education
Universidade Católica de Pernambuco 1986 — 1990
Equivalent Bachelor's Degree, Tourism
Voya Financial May 2015 - Present
The Coca-Cola Company July 2014 - Present
Visit Orlando 2012 - 2014
Universal Orlando 2011 - 2012
Holiday Inn Club Vacations 2008 - 2010
Skills
Public Relations, Social Media Marketing, Social Media Monitoring, Marketing Communications, Event Planning, Event Management, Marketing Strategy, Market Research, Campaigns, Social Networking, Corporate Communications, Marketing, Email Marketing, Social Media, Public Speaking, Social Media Measurement, Press Releases, Presentations, Media Relations, Fundraising, Facebook, Leadership
Education
University of Central Florida
Bachelors, Marketing
University of Central Florida - College of Business Administration
MBA, Business Admin/Marketing
AT&T June 2014 - Present
Siemens Energy November 2013 - May 2014
Universal Orlando March 2013 - August 2013
Lockheed Martin August 2010 - May 2011
Skills
Microsoft Office, Leadership, Process Improvement, Six Sigma, Strategic Communications, Lean Tools, Data Analysis, Project Management, Training, Quality Management, Engineering, Customer Service, Project Planning
Education
University of Central Florida 2009 — 2014
Bachelor of Science (BS), Industrial Engineering
Hyatt Regency Orlando December 2014 - Present
The Ritz-Carlton, Grand Cayman January 2014 - December 2014
Fry Hammond Barr June 2011 - January 2014
Paquin Healthcare December 2010 - May 2011
MGM Resorts International October 2009 - September 2010
Universal Orlando May 2008 - December 2008
City of Orlando January 2008 - May 2008
BETA Center May 2006 - December 2006
Skills
Marketing, Business Development, Social Media, Press Releases, Public Relations, Media Relations, Facebook, Corporate Communications, Social Media Marketing, Event Planning, Marketing Strategy, Email Marketing, Marketing Communications, Event Management, Advertising, Public Speaking, Social Networking, Digital Media, Media Skills Training, Writing, Technical Writing, Twitter, Market Research, Leadership, Crisis Communications, New Media, Strategic Communications, Newsletters, Internal Communications
Education
The Chicago School of Professional Psychology 2015 — 2017
Master of Arts (M.A.), Behavioral Economics, 4.0 GPA
University of Central Florida 2005 — 2008
B.A., Organizational Communication, Legal Studies, Nonprofit Organization Management
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - August 2015
Walt Disney World Swan and Dolphin July 2010 - January 2015
Universal Orlando June 2013 - June 2014
Skills
Hospitality, Food & Beverage, Communication, Organization, Serve Safe Certified, Problem Solving, Multi Tasking, Project Planning, Employee Training, Microsoft Office, Restaurants, Banquets, MICROS, Restaurant Management, Customer Satisfaction
Education
University of Central Florida 2013 — 2015
Bachelor’s Degree, Restaurant/Food Services Management
Valencia College 2010 — 2013
Associate’s Degree, General Studies
Universal Orlando May 2013 - Present
Skills
Active Team Player, Easily Adaptable, Always Willing to Learn
Education
University of Central Florida 2010 — 2014
Bachelor of Science (BS), Hospitality Management
Universal Orlando Resort January 2015 - Present
University of Alabama August 2013 - December 2013
Universal Orlando January 2013 - August 2013
Skills
Inventor, Creo Parametric, PTC Pro/Engineer, Solidworks, AutoCAD Mechanical, Matlab, PLC Ladder Logic, Mechanical Engineering, CAD, Outlook, PowerPoint, Microsoft Word, Autodesk Inventor, FrontPage, Microsoft Excel, Italian
Education
University of Alabama 2010 — 2014
B. S. in Mechanical Engineering, Mechanical Engineering
Universal Orlando May 2011 - Present
Things Remembered Altamonte Mall September 2010 - Present
Universal Orlando September 2010 - October 2010
Towson Economy Auto Rental May 2006 - November 2009
Things Remembered Marley Station Mall November 2005 - May 2006
Halloween Adventure September 2005 - November 2005
Towson University August 2002 - May 2005
Skills
Customer Service, Production Managment, Retail, Facebook, Creative Writing, Film Production, Social Media, Acting, Sculpture, Event Planning, Improvisation, Leadership, Visual Merchandising, Event Management, Entertainment, Sales, Theatre, Singing, Performing Arts
Education
Towson University 2001 — 2005
Bachelor of Science, Theatre Arts
Calvert High School 1997 — 2001
ACTIVE Network September 2014 - Present
Tough Mudder Inc December 2013 - September 2014
Tough Mudder Inc 2012 - 2013
CRM365/Digitas 2011 - 2012
Ogilvy & Mather 2011 - 2011
Five Flags Tourism Group 2009 - 2011
Element Designs, Inc. 2008 - 2009
Universal Orlando 2005 - 2008
Threshold Productions 2003 - 2007
Skills
Product Management, Advertising, Project Management, Brand Development, Creative Direction, Change Management, Online Advertising, Social Media Marketing, P&L Management, Agile Project Management, CRM Integration, Strategic Planning, Marketing Communications, Business Strategy, Product Development, Relationship Marketing, Strategy, Event Management, Cross-functional Team..., Social Media, Event Planning, Entertainment, Public Relations, Digital Marketing, Sponsorship, Facebook, Social Networking, Media Relations, Adobe Creative Suite, Digital Media, Press Releases, Budgets, Marketing, Web Project Management, Online Marketing, Broadcast, Production Management, Web Design, Video Production, Video, Live Events, Content Management, New Media, Film, Television, Production, Marketing Strategy, Integrated Marketing, CRM, Start-ups
Education
University of Central Florida
Bachelor of Arts, Radio and Television Communications, Public Administration Minor
Universal Orlando 2010 - Present
DaynerHall Marketing & Advertising 2006 - 2009
Patterson/Bach Communications, Inc. 2004 - 2006
Y Partnership 1999 - 2004
Skills
Creative Direction, Art Direction, Web Design, User Experience Design, User Interface Design, Interaction Design, Brand Development, Graphic Design, Advertising, Online Advertising, CRM, Creative Development, Online Marketing, Email Marketing, Logo Design, Adobe Creative Suite, Typography, Email Newsletter Design, Mobile Applications, Illustrator, Dreamweaver, Copywriting, Photoshop, Layout, CMS, Graphics, InDesign
Education
University of Central Florida 2005 — 2008
B.A., Advertising & Public Relations
Language Hunt January 2015 - Present
Independent October 2010 - Present
Tawkify 2014 - 2015
Karl's Event Services November 2012 - October 2013
Meeting Professionals International, Greater New York Chapter June 2012 - March 2013
United States Tennis Association June 2012 - September 2012
Song Division November 2010 - May 2011
Meeting Professionals International May 2010 - September 2010
Universal Orlando December 2009 - June 2010
Puff 'n Stuff Catering August 2008 - February 2010
Skills
Speaks Cantonese, HTML, Public Speaking, Event Management, Marketing, Social Media, Customer Service, Networking, Social Media Marketing, Parties, Corporate Events, Meeting Planning, Event Planning, Hospitality, Catering, Food & Beverage, Social Networking, Hotels, Email Marketing, Leadership, Sponsorship, Budgets, Strategic Planning, Marketing Strategy, Sales, Hospitality Management, Entertainment, Management, Training, New Business Development
Education
University of Central Florida 2008 — 2010
B.S., Event Management
University of Florida 2000 — 2005
A.A.
Nova
Walt Disney World October 2014 - Present
Walt Disney World August 2012 - October 2014
Walt Disney World February 2012 - October 2014
Walt Disney World January 2013 - July 2013
Universal Orlando April 2011 - April 2013
First Incentive Travel January 2011 - April 2011
Starbucks Coffee Company November 2007 - January 2011
Visit Orlando January 2010 - April 2010
Jacksonville Regional Chamber of Commerce June 2007 - July 2007
Destination Planning Corporation January 2007 - June 2007
Skills
Catering, Sales, Marketing, Hotels, Tourism, Customer Service, Restaurants, Resorts, Event Management, Meeting Planning, Hospitality, Event Planning, Travel Management, Convention Services, VIP Services, Cooking, Professional Organizing, Guest Recovery
Education
University of Central Florida 2009 — 2011
Bachelors of Science, Event Management
Apicius Culinary Institute of Florence 2010 — 2010
Traditions of Italian Cooking
Florida Community College 2007 — 2009
Associate of Arts, General Studies
Allen D. Nease High School 2003 — 2007
College Ready Diploma, General Studies
Isleworth Country Club January 2012 - Present
Walt Disney World August 2013 - December 2014
UCF Athletics August 2013 - December 2013
Universal Orlando December 2010 - January 2013
Universal Orlando December 2010 - January 2013
The Tuxedo Club May 2012 - August 2012
Skills
Tourism, Hospitality, Food & Beverage, Hospitality Industry, Travel Planning, Banquets, Hospitality Management, Event Management, Photography, Travel Photography, Microsoft Office, Public Speaking, Theatre, Guest Service Management, Improvisation, Social Media, Social Networking, Travel, PowerPoint, Guest Recovery, Close Attention to..., Theme Parks, Event Planning, Events Coordination, Leadership, Cooking, Costuming, Prop Fabrication, Scenic Carpentry, Script Analysis, Entertainment, Costumes
Education
University of Central Florida 2010 — 2013
Bachelor of Science (B.S.), Hospitality Management & Event Management
Université d'Angers
Hospitality Exchange Program
Experience Kissimmee September 2015 - Present
Universal Orlando August 2014 - September 2015
Universal Orlando January 2013 - August 2014
University of Central Florida January 2013 - May 2013
Side Door Social (a FanHappy, Inc. Company) June 2012 - January 2013
Bacon Digital November 2011 - September 2012
MindComet February 2012 - May 2012
AdEase August 2009 - November 2011
Carolina Alumni Association August 2008 - April 2009
Florida Municipal Power Agency January 2008 - May 2008
Skills
Digital Media, Digital Marketing, Web Project Management, Digital Strategy, Interactive Advertising, Interactive Marketing, Interactive Strategy, Emerging Media, Craft Beer, Brewing, Homebrewing, Social Media, Social Media Marketing, Social Media Advertising, Google Adwords, Facebook Marketing, New Media, Online Advertising, Online Marketing, SEM, Advertising, Google Analytics, Facebook, Social Media Measurement, Web Production..., Email Marketing, Public Relations, SEO, Media Planning, Newsletters, Social Networking, Web Design, Copywriting, Web Marketing, Integrated Marketing, Corporate Communications
Education
University of South Carolina-Columbia 2008 — 2009
M.M.C., Integrated Communications
University of Central Florida 2004 — 2008
B.A., Advertising/Public Relations
Pine View School 2000 — 2004
High School
Bella Guzman: Art Direction + Graphic Design 2002 - Present
Highwire Creative March 2009 - December 2014
Ten United 2000 - 2002
Universal Orlando 1997 - 2000
Army National Guard 1990 - 1998
Skills
Graphic Design, Project Management, Creative Direction, Art Direction, Web Design, Logo Design, Adobe Creative Suite, Social Media Marketing, Entrepreneurship, Advertising, WordPress, Marketing, Online Marketing, Marketing Communications, Branding & Identity, User Experience, Social Marketing, Content Management
Education
University of Central Florida 1993 — 1997
BA, Art: Graphic Design
Boston Lyric Opera February 2013 - Present
Bridge Repertory Theater of Boston August 2012 - Present
Commonwealth Shakespeare Company December 2011 - April 2014
Broadway In Boston June 2012 - November 2013
StageSource February 2012 - June 2012
Universal Orlando November 2011 - December 2011
Artists Striving To End Poverty (ASTEP@BC) September 2008 - May 2011
DNP Studios June 2009 - August 2009
Skills
Theatre, Performing Arts, Arts Administration, Acting, Creative Writing, Volunteer Management, Community Outreach, Spanish-speaking, Social Media, Non-profits, Customer Service, Entertainment, Blogging, Editing, Voice Over, Dance, Production, Theatre Education
Education
Boston College 2007 — 2011
BA, Communications, Theatre Arts
Universitat Pompeu Fabra 2010 — 2010
Comunicación Audiovisual
Universal Orlando July 2011 - October 2012
Universal Orlando February 2010 - July 2011
Sylvania Lighting Services February 2006 - May 2006
Skills
Painting, Mathematics, Electrical, Computer Literate, Fast Learner, Listening Skills, AutoCAD Basics, MathCad, Solidworks, Public Speaking, Microsoft Office, Electricians, Lighting
Education
University of Central Florida 2012 — 2014
Bachelor's degree, Electrical and Electronics Engineering
Valencia College 2011 — 2012
Associate in Arts, Engineering Transfer Plan To UCF
Universidad Nacional Autónoma de Honduras 2006 — 2009
Electrical Engineering
Centro Tecnico Hondureño Aleman 2000 — 2005
Equivalent Master Electrician, Electricity
Orange County Public Schools 2005 - Present
Florida Virtual School September 2012 - July 2013
IDEAS Orlando July 2011 - September 2011
University of Central Florida January 2011 - August 2011
Everest University January 2007 - June 2008
Universal Orlando October 1998 - August 2005
Architectural Graphics August 1997 - August 1998
Delgado Community College August 1994 - June 1997
Skills
Education, Arts, Visual Culture, Media Arts, Curriculum Management, Educational Design, Media Ethics, Arts Administration, Teaching, Public Speaking, Writing, Art, Instructional Design, Creative Writing, Mentoring, Higher Education, Non-profits, Community Outreach, Curriculum Design, Social Media, Social Networking, Curriculum Development, Research, Staff Development, E-learning, Fundraising, Classroom Instruction, Facebook, Coaching, Social Media Marketing, Wordpress, Graphic Design, Blogging, Editing, Teacher Training, Tutoring, New Media Art, E-Learning, Instructional Technology, Contemporary Art, Classroom, Educational Leadership, Grant Writing, WordPress, Educational Technology, Nonprofits
Education
University of Central Florida 2009 — 2011
Master of Arts (M.A.), Visual Language & Interactive Media
University of Central Florida 2000 — 2002
Graduate Certificate of Arts Management, Arts Management
Ringling College of Art and Design 1989 — 1993
B.F.A, Fine Art
D3TAILS design group March 2009 - Present
The Whiddon Group November 2007 - Present
Universal Orlando July 2011 - November 2011
Universal Orlando August 2009 - July 2011
blue sky partners August 2004 - March 2009
YPARTNERSHIP 2004 - 2005
Yesawich, Pepperdine & Brown November 1997 - August 2004
YPB&R 1997 - August 2004
YPBR, Inc. 1997 - 2004
Ypartnership (formerly YPB&R) 1997 - 2004
Skills
Advertising, Leadership, Graphic Design, Creative Direction, Marketing Communications, Newsletters, Photoshop, Art Direction, Adobe Creative Suite, Website Development, Marketing, Logo Design, Strategy, Marketing Strategy, Graphics, Brochures, Direct Mail, Digital Media, Facebook, Email Marketing, Corporate Branding, Brand Development, Creative Strategy, Integrated Marketing, Video, Branding & Identity, Copywriting, Social Media Marketing, Art
Education
University of Central Florida 1987 — 1991
Universal Creative November 2012 - Present
Universal Orlando August 2010 - November 2010
UCFAB International, LLC March 2007 - August 2010
KX International, Inc. July 2004 - March 2007
Delaware Engineering January 2001 - June 2004
KX International, Inc. April 1995 - January 2001
DLDP Walt Disney World August 1993 - March 1996
Skills
Software Installation, Troubleshooting, Lighting, Specifications, Software Documentation, Theatre, Project Management, Project Planning, AV, Production Managment, Creative Direction, Integration, Electronics, Lighting Design, Leadership, Animatronics, Entertainment, Corporate Events, Animation, Production Management, Video, Event Management, Stage Lighting, Testing, Live Events, System Design, Technical Direction, Budgets, Sound, Concept Design, Sound Design
Education
DeVry University 2009 — 2015
Bachelor of Science, Computer Information Systems, Systems Analysis & Integration, Senior
State University of New York at Buffalo 1991 — 1994
Bachelor of Science, Mechanical Egineering
Welleby Medical Center September 2014 - Present
allen & gerritsen June 2014 - August 2014
Orlando Sentinel August 2013 - December 2013
American Diabetes Association May 2013 - August 2013
College Park Partnership January 2013 - May 2013
Michaels Stores, Inc. October 2012 - May 2013
Macy's July 2012 - October 2012
Universal Orlando August 2011 - December 2011
Sports Authority May 2011 - August 2011
Skills
Social Media, Microsoft Office, Public Relations, PowerPoint, Public Speaking, Microsoft Word, Event Planning, Facebook, Microsoft Excel, Photoshop, Research, Editing, Marketing Communications, Social Networking, Press Releases, Social Media Marketing, Customer Service, Event Management, Teamwork, English, Sales
Education
University of Central Florida 2010 — 2014
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
NBC Universal August 2015 - Present
NBC Universal December 2010 - August 2015
NBC Universal December 1998 - December 2010
Universal Orlando 1998 - March 2010
Universal Parks & Resorts 1998 - 2010
Gayfers Department Stores June 1996 - October 1998
Target June 1995 - June 1996
Skills
Merchandising, Inventory Management, Retail, Forecasting, Purchasing, Fashion, Sourcing, Negotiation, Product Development, Marketing Strategy, Budgets, Pricing, Brand Management, Visual Merchandising, Sales, Marketing, Apparel, Strategic Planning, E-commerce, Toys
Education
Webber International University 1991 — 1995
Troy State University 1991 — 1993
St. Regis Bahia Beach Resort March 2015 - Present
El San Juan Resort & Casino January 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. August 2011 - January 2013
Radisson Ambassador Plaza Hotel & Casino September 2010 - August 2011
Universal Orlando June 2008 - July 2009
Walt Disney World May 2005 - April 2006
Skills
Hotels, Hospitality Industry, Revenue Analysis, Hospitality, Rooms Division, Guest Service Management, Front Office, Micros, Hotel Management, Concierge Services, Hospitality Management, Resorts, Tourism, Guest Recovery, Customer Satisfaction, Spa, Event Management, Reservation, Leisure, Delphi, Cruises, Culinary Skills, Meeting Planning, Wine, Menu Development, Corporate Events, Food, Bartending, Banquets, Food Service, Travel Management, Food & Beverage, Restaurant Management, Lodging, Process Scheduler, Income Statement, Catering, Fine Dining, Restaurants, Open Table, Cost Control, Budgets, Cuisine, Opera, Customer Service, Hotel Booking, Cooking, Luxury, Convention Services, Training
Education
Universidad Del Este 2011 — 2016
Bachelor's degree, Hospitality Administration/Management
Dr. Heriberto Domenech
Orange Lake Resorts, Holiday Inn Club Vacations May 2015 - Present
Universal Orlando September 2013 - April 2015
Grant Thornton April 2013 - September 2013
Grant Thornton LLP September 2011 - April 2013
Grant Thornton LLP July 2002 - September 2011
Arthur Andersen September 2001 - July 2002
Stephen G. Brown, LLC 1999 - 2001
Education
University of Central Florida 1995 — 2001
BS in Accounting and MBA, Accounting
Meritas Family of Schools (Windermere Preparatory School) September 2011 - Present
Target July 2008 - Present
KIngs Colleges July 2012 - July 2014
Helping Hand Real Estate, LLC October 2005 - July 2007
Starwood Vacation Ownership March 2002 - March 2005
Universal Orlando May 1990 - October 2001
Earth Shuttle 1993 - 1998
Skills
Budgeting, Inventory Management, Forecasting, Retail, Six Sigma, Project Management, Marketing, Budgets, Team Leadership, Training, Time Management, Analysis, Microsoft Excel, Management, Sales, Strategy, Start-ups, Advertising
Education
University of Central Florida 1988 — 1991
BA, Political Science, minor in Legal Studies
Loews Hotels May 2014 - Present
Universal Orlando January 2014 - June 2014
Visit Orlando August 2013 - December 2013
Universal Orlando May 2013 - August 2013
Enzian Theater January 2013 - April 2013
Quantum Leap Advertising (formerly RP Interactive) August 2012 - April 2013
University of Central Florida April 2012 - April 2013
Cystic Fibrosis Foundation January 2012 - December 2012
University of Central Florida October 2011 - April 2012
SeaWorld Parks & Entertainment - Busch Gardens June 2011 - August 2011
Education
University of Central Florida 2010 — 2014
Bachelor of Arts (B.A.), Bachelor of Science (B.S.), Advertising/Public Relations, Psychology
Wray Ward June 2014 - Present
Addison Whitney April 2013 - June 2014
Addison Whitney March 2012 - March 2013
LKM July 2010 - March 2012
Universal Orlando Resort December 2007 - July 2010
Universal Orlando August 2006 - December 2007
Orange County Government May 2006 - August 2006
University of Central Florida May 2005 - May 2006
University of Central Florida August 2004 - August 2005
Skills
Press Releases, Event Management, Account Management, Public Relations, Brand Strategy, Brand Architecture, Social Media, Strategy, Brand Management, Marketing Strategy, Marketing, Event Planning, Market Research, New Media, Advertising, Corporate Communications, Strategic Communications, Social Media Marketing, Corporate Branding, Media Relations, Blogging, Integrated Marketing, Editing, Brand Development, Leadership
Education
University of Central Florida 2005 — 2006
Masters, Communications - Public Relations
University of Central Florida 2002 — 2005
Bachelors, Broadcast Generalist
3Cinteractive November 2014 - Present
Octagon June 2014 - November 2014
Universal Orlando May 2013 - December 2013
KMDG, Inc. January 2013 - August 2013
Zimmerman Advertising May 2012 - August 2012
francesca’s® May 2011 - May 2012
Skills
Social Media Marketing, Digital Marketing, Market Research, Event Management, Microsoft Office, Google Adwords, Creative Services, Communication Skills, Brand Management, Advertising, Zoho, Written Skills, Marketing Strategy, Market Analysis, Public Relations, Cashier Duties, Wordpress, Strategic Planning, Project Management, Interactive Marketing, Talent Acquisition, Sports Marketing, SEO, Jigsaw, Weebly, Print Production Process, Kronos Timekeeping, Presentation Development, Basic HTML, Competitive Analysis
Education
University of Central Florida 2010 — 2014
Bachelor of Science (B.S.), Marketing
Universal Studios June 2011 - Present
Universal Orlando April 2010 - June 2011
Walt Disney World April 2008 - November 2010
Education
University of Central Florida 2007 — 2013
Stage Management, Theatre
Universal Orlando Resort February 2015 - Present
Universal Orlando May 2011 - February 2015
Universal Orlando September 2008 - May 2011
b.CREATIVE October 2007 - September 2008
Knight Agency July 2006 - September 2007
PUSH January 2006 - July 2006
Evok Advertising/Hydrgraphik Digital May 2005 - January 2006
Mindcomet April 2004 - April 2005
Pecora pr 2004 - 2004
Pecora pr 2004 - 2004
Skills
Advertising, Integrated Marketing, Marketing Strategy, Social Media, Account Management, Public Relations, Brand Management, Management, Marketing Communications, Email Marketing, Social Media Marketing, Strategy, Marketing Research, Graphic Design, Creative Problem Solving, Marketing, Online Marketing, Vendor Management, Department Management, Online Communications, Video Production, Post Production, Client Service, Program Development, Organizational Change, Print Production, Photo Shoot Production, Advertising Campaign...
Education
University of Central Florida 2000 — 2004
BA, Advertising/Public Relations
Marriott Timber Lodge January 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - January 2015
Marriott International May 2013 - September 2014
Universal Orlando December 2013 - July 2014
University of Central Florida January 2012 - January 2013
Skills
Time Management, Customer Service
Education
University of Central Florida 2010 — 2014
Bachelor of Science (B.S.), Hospitality Management
Seminole Hard Rock Hotel & Casino Tampa April 2015 - Present
Ecolab September 2014 - April 2015
Wyndham Vacation Ownership October 2013 - September 2014
Universal Orlando June 2010 - October 2013
Walt Disney World August 2008 - October 2012
Skills
Guest Service Management, Operating Budgets, Financial Accounting, Team Management, Business Planning, Meeting Planning, Meet Deadlines, Food Service, Customer Satisfaction, Restaurants, Restaurant Management, New Restaurant Openings, Menu Development, Menu Costing, Menu Engineering, Labor Control, Schedules, Time Management, Performance Reviews, Peer Reviews, Team Mentoring, Guest Recovery, Bartending, Customer Service, Serving Others, Waiting, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Incentive Programs, Staff Development, Behavioral Interviewing, Hiring Employees, Coordinate Meetings, Positive Can-do Attitude, Work Independently with..., Handle Multiple..., Multi-Location..., Serve Safe Certified, Food Cost Management, Labor Cost Management, Multi-Unit Operations..., Fast Casual, Casual Dining, Hospitality Management, Micros, Training, Open Table, Hospitality
Education
University of Central Florida 2012 — 2013
Bachelor's degree
Valencia College 2010 — 2012
AS
Universal Orlando July 2012 - Present
Hearst Television January 2011 - July 2012
SeaWorld Parks & Entertainment February 2007 - December 2010
SeaWorld Parks & Entertainment February 2007 - December 2010
SeaWorld Parks & Entertainment August 2006 - February 2007
SeaWorld Parks & Entertainment January 2006 - August 2006
Skills
Final Cut Pro, Microsoft Office, YouTube, Linear Editing, Google Analytics, Social Media, Digital Marketing, Promotions, Twitter, Facebook, Media Planning, Marketing, Email Marketing, Digital Strategy, Event Management, Sales, Lead Generation, Online Advertising, Event Planning, CRM, Leadership, Creative Direction, Entertainment, Advertising, Management, Media Buying, Integrated Marketing, Social Media Marketing, Online Marketing, Television, Digital Media, Mobile Marketing, Marketing Communications, Social Networking, Interactive Marketing, Trade Shows, Brand Development, Press Releases, Direct Marketing, Brand Management, Copywriting, Sponsorship
Education
University of Central Florida 2003 — 2006
B.A., Major- Broadcast Journalism Minor- Marketing
Nike June 2013 - January 2014
Universal Orlando February 2010 - September 2011
Skills
Typing, Microsoft Word, Microsoft Office, PowerPoint, Organization, Teamwork, Social Networking, Sales, Facebook
Education
University of Central Florida 2012 — 2015
Valencia College 2010 — 2012
Associate of Arts (A.A.), General Studies
Ocoee High School 2006 — 2010
High School Diploma
Universal Orlando December 2013 - Present
Universal Orlando April 2011 - December 2013
Walt Disney World January 2011 - April 2011
Walt Disney World July 2007 - January 2011
Walt Disney World August 2005 - December 2006
University of Florida January 2005 - May 2005
ThemeWorks, Inc. September 2004 - March 2005
USBiomaterials January 2003 - May 2003
Skills
SAS, VB.NET, VBA, Capacity Planning, Business Development, Quality Control, Data Analysis, Process Improvement, Operational Efficiency, Cost Reduction, Labor Analysis, Project Management, Statistics, Analysis, Analytics, SQL, Project Planning, Program Management, Visio, Six Sigma, Industrial Engineering, Time Study, Microsoft Office, Leadership, Continuous Improvement, Microsoft Excel, Team Leadership
Education
University of Central Florida 2008 — 2011
Masters of Science, Industrial Engineering, Engineering Management
University of Florida 2002 — 2007
Bachelor of Science, Industrial and Systems Engineering, Minor in Sales Engineering
Marriott Vacations Worldwide Corporation April 2015 - Present
Verizon December 2013 - Present
Universal Orlando December 2012 - November 2013
Skills
Customer Service, Hospitality, Teamwork, Time Management, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Apple Numbers, Apple Pages, Apple Keynote, Windows & Mac operating..., Social Media
Education
University of Central Florida 2009 — 2013
Bachelor of Science Business Administration (B.S.B.A), Management
Universal Orlando Resort August 2015 - Present
Legends February 2015 - August 2015
Ogilvy CommonHealth Worldwide December 2014 - February 2015
Universal Orlando April 2011 - May 2014
Universal Orlando September 2008 - April 2011
VS Publishing Company November 2005 - September 2008
Lifestyle Media, Inc 2004 - 2005
Skills
Advertising, Sales, Social Media Marketing, Event Management, Marketing Communications, Hospitality, Publishing, Social Networking, Time Management, Customer Service, Blogging, Resorts, CRM, Training, Marketing, Marketing Strategy, Tourism, Email Marketing, Hotels, New Business Development, Social Media, Online Advertising, Public Relations, Digital Marketing, Hospitality Industry, Trade Shows, Sales Management, Revenue Analysis, Event Planning, Account Management, Hospitality Management
Education
University of Central Florida 2000 — 2004
Bachelor's Degree, Advertising/Public Relations
Powerhouse Real Estate Group November 2013 - Present
Florida Equestrian Magazine December 2012 - July 2013
Universal Orlando August 2010 - November 2012
Stockman's Harness and Tack April 2010 - July 2010
Ledesma Equestrian Center August 2009 - April 2010
Great World Way January 2009 - August 2009
JMARK Promotional Group March 2009 - July 2009
Skills
Facebook, Social Media, Advertising, Social Networking, Customer Service, Microsoft Excel, Mac, Data Entry, PowerPoint, Time Management, Sales, Blogging, Microsoft, Photoshop, Web Design, Microsoft Office, Event Planning, Outlook, Social Media Marketing, Marketing, Public Speaking, Leadership, Event Management
Education
University of Central Florida 2011 — 2013
Bachelor's Degree, Interpersonal and Organizational Communications, Graduated
Valencia Community College 2009 — 2011
AA, General Business
Bloomingdale Senior High School 2009 2008 — 2009
Diploma
Sandia Preparatory School 2006 — 2008
Sophomore & Junior
Universal Orlando Resort May 2015 - Present
Universal Orlando March 2014 - May 2015
Wet 'n Wild Orlando December 2010 - March 2014
Universal Orlando September 2009 - December 2010
Hard Rock Park June 2008 - October 2008
Universal Orlando July 2007 - June 2008
SeaWorld Orlando July 2006 - July 2007
SeaWorld Orlando March 2006 - July 2006
Skills
Sales, Hospitality Management, Hospitality, Event Planning, Tourism, Event Management, Process Scheduler, Hotels, Social Media, Customer Service, Marketing, Public Relations, Social Media Marketing, Budgets, Microsoft Office
Education
University of Central Florida 2002 — 2006
Bachelor of Science, Advertising and Public Relations
The Perfect Shade & Sound Collection September 2014 - Present
Total Betty Society June 2011 - December 2014
Universal Orlando January 2012 - September 2012
Aquent July 2011 - January 2012
New Whey Nutrition, LLC November 2010 - July 2011
Shift Marketing July 2010 - November 2010
WhosTheBigDog.com October 2009 - February 2010
Rockstar Energy Drink August 2009 - December 2009
ProductionHUB May 2009 - August 2009
The Perfect Shade and Sound 2005 - 2008
Skills
Social Media Marketing, SEM, Marketing, Interpersonal..., Organizational..., Social Media, Press Releases, Editing, Facebook, Social Networking, Blogging, Web Design, Marketing Strategy, Advertising, Public Relations, Sales Management, Brand Development, Graphic Design
Education
University of Central Florida 2006 — 2010
BS, Interpersonal/ Organizational Communication and Marketing
Monsignor Edward Pace High School 2002 — 2006
Curley & Pynn Public Relations May 2015 - Present
Curley & Pynn Public Relations November 2010 - Present
Universal Orlando March 2010 - November 2010
Push. August 2008 - October 2009
Ypartnership 2006 - 2008
Walt Disney World 2003 - 2006
Skills
Media Relations, Press Releases, Public Relations, Corporate Communications, Social Media, Strategic Communications, Internal Communications, Event Management, Marketing Communications, Facebook, Social Media Marketing, Event Planning, Blogging, Newsletters, Publicity, Marketing Strategy, Crisis Communications, Creative Writing, Copy Editing
Education
University of Central Florida 1999 — 2003
BA, Radio/Television Production and Writing
Nerium International January 2015 - Present
Jester'Z Improv Comedy January 2015 - Present
Recruiting.com (Parent of Jobing.com) July 2014 - December 2014
Recruiting.com (Parent of Jobing.com) September 2012 - June 2014
Jobing April 2011 - September 2012
Recruiting.com (Parent of Jobing.com) September 2006 - March 2011
Four Points By Sheraton Miami Beach July 2005 - August 2006
New York LaGuardia Airport Marriott Hotel January 2005 - June 2005
Universal Orlando April 2004 - December 2004
Walt Disney World June 1999 - April 2004
Skills
College Recruiting, Social Media Marketing, Human Resources, Public Speaking, Training, SEO, Sales, Employer Branding, Solution Selling, Recruiting, Marketing, Mobile Devices, Social Media, Leadership, Interviews, Management, Public Relations, Strategy, SaaS, Marketing Strategy, Employee Training, Account Management, Applicant Tracking..., Leadership Development, Talent Acquisition, Strategic Partnerships, Sales Management, Cold Calling, Social Networking, Integrated Marketing, Hiring, Event Planning, Team Building, Networking, Strategic Planning, Event Management, CRM, Non-profits, Advertising, Online Advertising, Salesforce.com, Building Relationships, New Business Development, Project Planning, Talent Management, Lead Generation, New Hire Orientations, Team Leadership, Time Management, Employee Benefits
Education
University of Central Florida 2002 — 2004
Bachelors, Hospitality Management, Minor Psychology
Valencia Community College 1999 — 2001
AA
J. P. Taravella High School 1995 — 1999
Lemonly July 2014 - Present
Allegro, a Division of Conair Corporation March 2015 - August 2015
Artissimo Designs September 2014 - January 2015
Mattel May 2014 - August 2014
Universal Orlando December 2013 - February 2014
30sixty Advertising+Design, Inc. March 2012 - June 2012
Disney Consumer Products September 2011 - March 2012
Detours Magazine May 2010 - May 2011
Fine Art Publication January 2009 - May 2011
Learning Technology Office January 2009 - May 2011
Skills
Illustrator, InDesign, Photoshop, Flash, Graphic Design, Logo Design, Graphics, Adobe Creative Suite, Posters, Layout, Illustration, Image Manipulation, Brochures, Photography
Education
UCLA 2012 — 2013
Web Design / Photography
Truman State University 2007 — 2011
Bachelor of Fine Arts (BFA), Visual Communication
Microsoft July 2015 - Present
Microsoft January 2014 - October 2014
MarketStar June 2012 - October 2013
Octagon October 2011 - February 2012
NASCAR May 2011 - September 2011
NASCAR January 2011 - April 2011
Under Armour November 2010 - March 2011
Tampa Bay Lightning May 2010 - July 2010
NFi Studios February 2010 - May 2010
Universal Orlando April 2008 - March 2009
Skills
Event Management, Social Media, Marketing, CRM, Event Planning, Market Research, Leadership, Sales, Management, Customer Service, Time Management, Sports Marketing, Editing, Salesforce.com, Competitive Analysis, Lead Generation, Sales Operations, Enterprise Social..., Project Management
Education
University of Miami 2013 — 2015
Master of Business Administration (MBA), Computer Information Systems, Marketing, Data Analytics
University of Central Florida 2006 — 2011
B.S.B.A, Marketing; Minor in Sports Business Management
Spanish River High School 2002 — 2006
Universal Orlando May 2015 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Microsoft Access, SQL, Microsoft Outlook, MySQL, Oracle Database, HTML, CSS, PHP, SDL Tridion, Photoshop, English, Public Speaking
Education
University of Central Florida 2011 — 2015
Bachelor’s Degree, Information Technology
Arbonne International LLC May 2015 - Present
Treasure Tavern February 2014 - Present
Universal Orlando May 2012 - Present
ProductionHUB January 2014 - December 2014
Freelance June 2010 - July 2014
Orlando Repertory Theatre August 2013 - December 2013
SeaWorld Orlando August 2011 - November 2013
CCH Marketing & Public Relations, Inc. April 2013 - August 2013
Skills
Performer, Entertainment, Time Management, Microsoft Office, Dance, Social Media, Creativity, Multi-tasking Skills, Organization, Leadership, Copywriting, Press Kits, Writing, Public Relations, Musical Theatre, Stage, Theatre, Marketing Strategy, Facebook, Photoshop, Press Releases, Pitching, Event Planning
Education
University of Central Florida 2010 — 2014
Bachelor of Arts (B.A.), Advertising/Public Relations, 3.8/4.0
Orlando Magic August 2015 - Present
The Supervillains 2000 - Present
Full Sail University May 2000 - October 2014
Walt Disney World 1996 - 2000
Nickelodeon January 1994 - March 1997
Universal Orlando 1995 - 1997
Skills
Video Production, Film Production, Film, Video Editing, Editing, Post Production, Screenwriting, Video, Photography, Camera, Producing, Videography, Stage, Art, Cinematography, Event Management, Television, Short Films, Commercials, Acting, Entertainment, Directing, Camera Operating, Avid
Education
University of Central Florida
Doctor of Philosophy (Ph.D.), Hospitality Administration/Management
University of Central Florida 2015 — 2017
Master’s Degree, Event & Entertainment Management
University of Central Florida 1990 — 1994
Bachelors, Techincal Theatre
Marriott International January 2015 - Present
Ash-Hanson Flowers & Wedding Innovations September 2014 - Present
Davidson Hotels & Resorts July 2013 - September 2014
Drum Corps International May 2011 - August 2013
The Walt Disney Company January 2013 - June 2013
Universal Orlando August 2012 - June 2013
Tavern Restaurant Group February 2012 - February 2013
University of Central Florida January 2011 - May 2012
University of Central Florida January 2010 - January 2011
University of Central Florida September 2008 - December 2010
Skills
Event Planning, Event Management, Hospitality Management, Hospitality, Meeting Planning, Hospitality Industry, Customer Service, Social Media, Microsoft Office, Social Networking, Facebook, Food & Beverage, Public Relations, Microsoft Word, Microsoft Excel, Resorts, Social Media Marketing, Contract Negotiation, Sales & Marketing..., PowerPoint, Public Speaking, Front Office, Fundraising, Music Education, Music Industry, Catering, Tourism, Entertainment, Customer Satisfaction, Time Management
Education
University of Central Florida 2008 — 2012
Bachelor of Science (B.S.), Hospitality Management
Express Scripts November 2012 - Present
Universal Orlando October 1999 - Present
Express Scripts September 2011 - November 2012
Universal Orlando November 2004 - May 2005
Universal Orlando May 2004 - September 2004
Universal Orlando September 2001 - February 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, Hospitality, Outlook, PowerPoint, Hospitality Management, Constructive Feedback, Microsoft Word, Team Building, Customer Satisfaction, Call Center, Negotiation, Training, Call Management, Customer Oriented, Leadership, Management, Coaching, Teamwork, Quality Assurance, Employee Training, Theme Parks, Customer Retention, Healthcare, Facebook, Administration, Research, Performance Management, Call Centers, Troubleshooting, Data Entry, Customer Experience, Data Analysis, Guest Service Management, Hospitality Industry, Guest Recovery, Telephone Skills, Talent Management, Analytics, Risk Management, Concierge Services, Personal Development, Employee Recognition, Goal Oriented, Customer Engagement, Conflict Resolution, Building Relationships, People Skills, New Hire Orientations
Education
University of Central Florida 2004 — 2006
Bachelor of Science, Business Administration and Hospitality Management
Valencia College 2001 — 2003
Associate of Arts, General Studies
Valencia College 2001 — 2003
Associate of Science, Business Administration; Business Specialist, Business Management
West Orange High School 1997 — 2001
High School Diploma
Universal Studios Florida June 2015 - Present
Jerry Abercrombie "Abercrombie Arts" January 2000 - Present
Entertainment Design Group, Inc. February 2000 - September 2004
Universal Orlando 1993 - 2000
Skills
Entertainment, Creative Direction, Corporate Events, Event Management, Theatre, Film, Television, Stage, Video Production, Event Planning, Live Events, Marketing, Parties, Public Relations, Lighting, Budgets, Set Design, Trade Shows, Theming, Hotels, Sound, Space-planning, Transportation, Art, Project Rollouts, Halloween, Creative Writing, Costume Design, Show Production, Event Producing, Production Managment, Screenwriter, Parades, Team Building, Set Construction, Production Management, Time Management, Concert Production, Bid Writing, Bid Preparation, Corporate Sales..., Christmas, Special Events..., Treatment Writing, Fashion Shows, Contract Management, Sponsorship Sales, Talent Acquisition, Production Design, Wedding Planning
Education
The University of Texas at Arlington 1967 — 1968
Psychology
University of North Texas 1966 — 1967
Business Administration, Management and Operations
Winnsboro High School; Winnsboro, Texas 1964 — 1966
High School Diploma, Honor Student, General Studies, 3.0 grade average
Dayton High School; Dayton, Texas 1961 — 1963
High School Diploma, General Studies, 3.5 grade point average; National Junior Honor Society
Hilton Worldwide January 2011 - Present
Waldorf Astoria Orlando July 2009 - January 2011
EPIC Hotel & Residences October 2008 - July 2009
Fairmont Turnberry Isle Resort & Club November 2006 - October 2008
The Ritz-Carlton Orlando, Grande Lakes April 2004 - August 2006
Marriott Orlando World Center April 2003 - April 2004
Universal Orlando April 2003 - April 2004
Skills
Time Management, Resorts, Hospitality Industry, Budgets, Leisure, Front Office, Restaurants, OnQ, Hospitality Management, Hotels, Tourism, Hotel Management, Property Management..., Training, Revenue Analysis, Customer Service, Micros, Food & Beverage, Rooms Division, Pre-opening, Hospitality, Banquets, Yield Management, Catering, Menu Development
Education
University of Central Florida 2002 — 2006
Bachelor of Science, Hospitality Management
Pepper Palace May 2015 - Present
Crabtree & Evelyn January 2015 - May 2015
Universal Orlando Resort April 2014 - December 2014
L'Occitane en Provence November 2013 - December 2014
Universal Orlando July 2013 - March 2014
Skills
French, Sales, Guided Tours, Presentation Skills, Public Speaking, Nonprofits, Strategic Planning, Customer Service, Facebook, PowerPoint, Event Planning
Education
University of Central Florida 2014 — 2015
Master's degree, Nonprofit Management
University of Central Florida 2010 — 2012
Bachelor of Arts (B.A.), French Language and Literature
L'Universite Paris-Sorbonne (Paris IV) 2011 — 2011
Certificat de la Langue Francaise
Progressive Dental Marketing May 2014 - Present
- Freelance March 2014 - Present
Universal Orlando June 2012 - May 2014
Orange County Public Schools September 2011 - June 2012
WFTV Channel 9 November 2010 - September 2011
Vacation Innovations (fka Strategis Companies) May 2009 - November 2010
WOFL Fox35 News April 2008 - August 2008
Skills
News Writing, Breaking News, Video Editing, Videography, Oral Communications, Organizing, Organizational..., Managing Production, Media Relations, Social Media, Internal Communications, Broadcast Journalism, Broadcast Writing, scheduling interviews, Attention To Detail, Marketing Strategy, Marketing Communications, Management, Interviews, Creative Writing, AP Style, Event Management, Marketing, Event Planning, Public Relations, Social Networking, Social Media Marketing, Press Releases, Storytelling, Copy Editing, Writing, Web Content, Communication, Blogging, Editing, Journalism, Microsoft Office, SEO, Proofreading, Training, Advertising, Video, Leadership, Copywriting, Broadcast, Online Marketing, Microsoft Excel, Newsletters, Facebook
Education
University of Central Florida 2004 — 2008
Bachelor’s Degree, Communications-Broadcast Journalism
University of Central Florida 2004 — 2008
Minor, Sociology
United States Global Change Research Program May 2015 - Present
University of Central Florida September 2012 - August 2014
University of Central Florida January 2014 - April 2014
Orlando Shakespeare Theater August 2013 - December 2013
Universal Orlando September 2011 - May 2013
Lakes Region Library June 2010 - August 2010
Skills
Public Relations, Technical Writing, Copy Editing, Facebook, Customer Service, Microsoft Office, Newsletters, Marketing, Critical Thinking, Copywriting, PowerPoint, Social Media, Teamwork, Advertising, Social Networking, Adobe Creative Suite, Marketing Communications, Time Management, Market Research, Grant Writing, Interactive Advertising, Coordinating Special..., Blueprint Reading
Education
University of Central Florida 2015 — 2016
Master of Arts (M.A.), Professional, Technical, Business, and Scientific Writing
University of Central Florida 2011 — 2014
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
Citrus High School 2007 — 2011
High School Diploma
Universal Orlando June 2000 - Present
Oakwood Mortgage Corp September 2006 - August 2007
Ladies Choice Fitness Center August 1999 - February 2000
Troy University August 1998 - August 1999
Skills
Hospitality, Fitness, Budgets, Customer Service, Sales, Customer Satisfaction, Hospitality Management, Marketing, Team Building, Hospitality Industry, Negotiation, Event Management, Problem Solving, Event Planning
Education
Troy University 1998 — 1999
Master of Science (MS), Foundations of Education (non-teaching) - Emphasis Exercise Science, Magna Cum Laude
Troy University 1994 — 1998
Bachelor of Arts (BA), Sport and Fitness Management, Minors in Business and Psychology, Cum Laude
Universal Orlando Resort February 2015 - Present
Orlando Magic September 2010 - Present
International Association of Amusement Parks and Attractions (IAAPA) November 2009 - Present
Universal Orlando Resort September 2014 - February 2015
Universal Orlando September 2011 - August 2014
Nickelodeon Suites Resort October 2010 - September 2011
SeaWorld Orlando March 2007 - November 2010
Elitch Gardens May 2010 - August 2010
Hard Rock Park May 2008 - August 2008
Universal Orlando February 2006 - May 2008
Skills
Guest Service, Hospitality, Theme Parks, Hospitality Management, Tourism, Public Speaking, Customer Service, Training, Leadership, Customer Satisfaction, Management, Team Building, Public Relations
Education
University of Central Florida 2005 — 2011
Bachelor of Science, Hospitality Management
Delta Sigma Phi Fraternity February 2015 - Present
Universal Orlando July 2010 - Present
University of Central Florida May 2013 - December 2014
Christian HELP Foundation January 2013 - May 2013
Skills
Leadership, Cash Handling Experience, Retail, Strategic Planning, Teamwork, Public Speaking, Interpersonal..., Organization, Risk Management, Social Media, Customer Service, PowerPoint, Microsoft Excel, Facebook, Instructional Skills, Analysis, Customer Satisfaction, Team Building, Nonprofits, Leadership Development, Fundraising, Training
Education
University of Central Florida 2010 — 2014
Marketing
Universal Orlando April 2012 - January 2015
ESPN January 2013 - May 2013
University of Central Florida: College of Education May 2008 - May 2012
UCF CAMPUS ACTIVITIES BOARD August 2007 - May 2012
Boys and Girls Clubs of America January 2011 - May 2011
American Events May 2010 - July 2010
POWELL INTERNATIONAL April 2008 - January 2010
YOUNG STUNNAZ ENTERTAINMENT June 2008 - January 2009
Jive Records January 2006 - January 2008
City Of Palm Bch Gardens Recreation Center September 2006 - February 2007
Skills
Microsoft Office, Event Planning, Event Management, Social Media, Social Media Marketing, Social Networking, Facebook, Public Speaking, Large Scale Events, Day Of Coordination, team leader, Analytical thinker, Project management..., Networking, Budgets, Conflict Resolution, Troubleshooting, Blogging, Final Cut Pro, Public Relations, Project Management, Photoshop, Fundraising, Video Production, Recording, Entertainment, Sound, Press Releases, Music, Video Editing, Leadership, Live Events, Time Management, Creative Direction, Production Managment, Corporate Communications
Education
Webster University 2013 — 2015
Master of Business Administration (MBA), Emphasis: Management and Leadership
Webster University 2013 — 2015
Master of Arts (M.A.), Marketing
University of Central Florida 2007 — 2012
Bachelor of Arts Interpersonal/Organizational Communications, Communications
Universal Orlando March 2014 - Present
Universal Orlando July 2012 - March 2014
Universal Orlando October 2011 - July 2012
CBS Radio Orlando April 2011 - October 2011
Clear Channel Communications April 2009 - March 2011
Clear Channel Communications February 2008 - April 2009
Clear Channel Communications August 2007 - February 2008
Clear Channel Communications January 2005 - August 2007
Skills
Adobe Creative Suite, Creative Direction, Art Direction, Photography, Web Design, Digital Marketing, Photoshop, Logo Design, Online Advertising, Dreamweaver, Graphics, InDesign, Online Marketing, Brochures, Advertising, Digital Media, E-commerce, Graphic Design, Flash Animation, Concepts, Banner Ads, Marketing Communications, Marketing, Digital Photography, Image Editing, Layout, Collaborative Problem...
Education
Valencia Community College 2011 — 2012
Interactive Design Support Technical Certificate, Graphic Design
University of Central Florida 2001 — 2005
Bachelors, Marketing
Norwegian Cruise Line July 2014 - Present
Executive Travel Holdings December 2013 - April 2014
Abreu Tours Inc August 2012 - October 2013
Universal Orlando June 2012 - August 2012
Universal Orlando February 2010 - May 2012
Universal Orlando March 2007 - January 2010
Skills
Forecasting, Budgets, Financial Reporting, Financial Analysis, Microsoft Excel, Customer Service, Accounting, Finance, Financial Accounting, Team Leadership, Strategic Financial..., Financial Modeling, Inventory Management, Analysis, Sales Management
Education
University of Central Florida
Bachelor of Business Administration (B.B.A.), Marketing
FLSmidth 2012 - Present
Zions Bank September 2006 - January 2012
Universal Orlando August 1998 - January 2004
Skills
Writing, Blogging, Bilingual-Spanish, Poject Planning and..., Recruitment/Retention, Interpreter, Translator, Sales Support, Marketing Strategy, Marketing Communications, Photography, Administrative Support, Teaching, Team Spirit
Education
Valencia College 1998 — 2001
Associates in Science, Social Sciences and Art
Universidad Nacional de Colombia 1992 — 1996
Business Administration and Economics, Economics, Business and Social Sciences
Universal Orlando Resort March 2015 - Present
Universal Orlando Resort June 2014 - Present
Universal Orlando Resort March 2014 - Present
Universal Orlando April 2012 - Present
Bunch and Associates July 2007 - July 2010
Riceland Foods, Inc. January 1996 - July 2006
US Navy September 1989 - September 1993
Skills
Oracle SQL Developer, Crystal Reports, Film, Training, Bowling, Customer Service, Customer Satisfaction, Customer Oriented, Customer Engagement, Customer Support, Theme Parks, Creativity, Organization, People Skills, Leadership, Video, Social Networking, Program Management, Time Management, Teamwork, Oracle, Event Planning, Event Management, Entrepreneurship, Facebook, Social Media Marketing, Theatre, Entertainment, Creative Writing, Acting, SharePoint
Education
Art's Sake Studio 2012 — 2012
Acting and Meisner preparation and workout/
University of Central Arkansas 1993 — 1998
Management Information Systems
Discount Tire Company August 2011 - Present
Discount Tire Company August 2011 - Present
Light It Up Events. Light Fixtures. DJ. Entertainment January 2010 - Present
Medieval Times January 2004 - February 2011
Universal Orlando January 2001 - February 2002
Skills
Customer Service, Customer Satisfaction, Sales, Inventory Management, Microsoft Office, Microsoft Excel, Time Management, Microsoft Word, Automotive, PowerPoint, Retail, Inventory Control, Marketing, Sales Management, Team Leadership, Management, Leadership, Customer Retention, Team Building, Outlook, Teamwork, Training, Social Media
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2004 — 2005
SeaWorld Parks & Entertainment March 2015 - Present
SeaWorld Parks & Entertainment February 2013 - March 2015
SeaWorld Parks & Entertainment December 2011 - February 2013
SeaWorld Orlando April 2011 - December 2011
SeaWorld Orlando June 2010 - April 2011
SeaWorld Orlando December 2009 - June 2010
Swings N Things May 2009 - August 2009
Walt Disney World January 2007 - May 2009
Universal Orlando January 2008 - September 2008
Cedar Point June 2007 - August 2007
Skills
Social Media, Guest Service, Facebook, Customer Service, Marketing Communications, SEO, Web Analytics, Web Content, Process Scheduler, Sales, Account Management
Education
University of Central Florida 2006 — 2010
Hospitality Management
Arnold Palmer Hospital for Children Orlando Health March 2014 - Present
Marriott Vacations Worldwide July 2012 - February 2014
Marriott Vacations Worldwide July 2011 - July 2012
Vantage Communications December 2009 - July 2011
WKMG-TV CBS Local 6 May 2009 - September 2009
University of Central Florida - WKNT Knightcast Radio January 2005 - December 2008
VH1 - World Series of Pop Culture February 2007 - February 2007
Universal Orlando May 2005 - October 2006
Principato-Young Entertainment May 2005 - August 2005
Irish Dreamtime Productions May 2005 - August 2005
Skills
Cision, Photoshop, Final Cut Pro, Dreamweaver, iMovie, Blogging, Social Media, Editing, Writing, Social Media Marketing, Event Planning, PowerPoint, Social Networking, Microsoft Office, Spanish, Creative Writing, Adobe Creative Suite, Email Marketing, Video Production, Press Releases, Public Relations, Mobile Communications, Marketing Communications, Corporate Communications, Advertising, Digital Marketing, Online Marketing, Creative Direction, Digital Strategy, Marketing, Journalism, Media Relations, Entertainment, Television, Web Analytics, Newsletters, Strategic Communications
Education
University of Central Florida 2012 — 2014
Bachelor of Arts (B.A.), Advertising / Public Relations
University of Central Florida 2003 — 2009
Bachelor of Arts (B.A.), Radio / Television
University of Central Florida 2003 — 2009
Bachelor of Business Administration (B.B.A.), Business Management
University of California, Los Angeles 2005 — 2005
Summer Media Internship Program
Attorney Daniel P. Rock January 2015 - April 2015
The Law Offices of John A. Williams, PLLC June 2013 - August 2013
Orlando Science Center October 2011 - June 2012
Universal Orlando August 2010 - December 2010
Skills
Microsoft Office, Research, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Fundraising
Education
Thomas M. Cooley Law School 2012 — 2015
Juris Doctorate (JD)
University of Central Florida 2008 — 2012
Bachelor of Arts (BA), Political Science and Government
Transcom Solutions Inc. July 2014 - Present
March of Dimes March 2014 - Present
Association of Volleyball Players (AVP) May 2015 - June 2015
Sandbox Volleyball March 2014 - June 2015
Alinean, Inc. 2015 - 2015
Walt Disney World December 1994 - July 2014
Database Services, Inc. December 2013 - April 2014
City Wide Maintenance September 2013 - February 2014
Universal Orlando August 2003 - November 2012
Altria Group Distribution Co January 2003 - February 2012
Skills
Event Management, Marketing, Customer Service, Sales, Microsoft Office, Theatre, Facebook, Microsoft Publisher, Entertainment, Retail, Social Media Marketing, Disney, Event Planning, Social Networking, Recruiting, Project Management, Bilingual-Spanish, Special Events, Able To Multi-task, Adobe Acrobat, Microsoft Excel, Microsoft Word, Management, Social Media, Leadership, Training
Education
St. Leo University 2012 — 2013
Master of Business Administration (MBA)
University of Central Florida 1998 — 2001
B.A.
Valencia College 1993 — 1998
A.A.
Hyundai Capital America April 2015 - Present
Universal Orlando May 2014 - April 2015
Walt Disney Parks and Resorts Online 2013 - 2014
Universal Orlando Resort October 2012 - 2013
Universal Orlando Resort 2008 - 2012
Software Techniques,Inc 2007 - 2008
Flexpoint Funding 2004 - 2007
Skills
SAS, SQL, Data Mining, Analytics, Database Marketing, Teradata, Data Analysis, Data Modeling, Data Management, Regression Models, Business Intelligence, Omniture, Web Analytics, Statistical Modeling, Predictive Analytics, Marketing Analytics, SAS/SQL, SAS Base, SAS E-Miner, Statistics, SAS programming, Data Acquisition, Data Preparation, Logistic Regression, Regression Analysis, Segmentation, Crystal Reports, Big Data, Optimization, R, Business Analytics, SQL Database Design, Business Objects, OLAP Cube Studio, Hive, Hadoop, Access, Database Design, SSIS, Data Visualization, Visio, Customer Insight, SPSS, Campaign Management, Direct Marketing, Customer Segmentation..., CRM
Education
University of Central Florida 2011 — 2013
Data Mining/Statistical Computing
University of Twente 1997 — 1998
MS, Educational and Training Systems Design
Yerevan State University 1991 — 1996
BS, Applied Mathematics
University of California
Microsoft Database Technologies
PSAV January 2014 - Present
Elance May 2013 - Present
PSAV February 2013 - January 2014
PSAV October 2011 - February 2013
The Walt Disney Company December 2011 - January 2013
The Walt Disney Company May 2011 - January 2013
The Walt Disney Company May 2010 - January 2013
PSAV February 2011 - October 2011
PSAV November 2009 - February 2011
Universal Orlando January 2009 - November 2009
Skills
Project Management, Event Planning, Logistics, Marketing, Hospitality Management, Entertainment, Corporate Events, Outlook, Social Media Marketing, Production Managment, Team Building, Social Networking, Strategic Planning, Event Management, Film, Theme Parks, Budgets, Management, Social Media, Microsoft Office, PowerPoint, Lighting, Stage Management, Live Events, Video
Education
University of Central Florida 2005 — 2008
B.S., Hospitality Management
Clark Magnet High School 2000 — 2004
Science and Technology
Universal Orlando Resort March 2015 - Present
Universal Orlando Resort May 2014 - March 2015
Universal Orlando June 2011 - May 2014
Universal Orlando March 2010 - June 2011
IAAPA November 2009 - November 2009
AIMS International January 2009 - January 2009
IAAPA November 2008 - November 2008
Hard Rock Park March 2008 - November 2008
Walt Disney World January 2008 - March 2008
IAAPA November 2007 - November 2007
Skills
Leadership, Marketing, Hospitality, Event Planning, Hotels, Hospitality Management, Time Management, Tourism, Budgets, Event Management, Management, Theme Parks, Strategic Planning, Brand Management, Sales, Microsoft Excel, Guest Service Management, PowerPoint, Hospitality Industry, Training, Employee Training, Customer Service, Team Leadership, Public Relations, Restaurants
Education
University of Central Florida 2003 — 2007
Bachelor's, Hospitality Management
Guardian Ad Litem www.galosceola.org February 2014 - Present
Universal Orlando May 2009 - July 2012
NBC Universal May 2009 - November 2011
Grace Place Community Church PreSchool July 2007 - May 2008
The Grace Place Church Preschool July 2007 - May 2008
Jacob's Ladder Christian Boostore December 1997 - May 2002
North Broward Hospital District January 1992 - October 1997
Skills
Visual Arts, Customer Service, Cooking, Events, Event Management, Payroll, Leadership, Microsoft Word, Nonprofits, Microsoft Excel, Photography, Event Planning
Education
Trident Technical College 1979 — 1980
Marketing, Graphics
Trident Technical College 1979 — 1980
Marketing, Visual Graphics
Various Freelance Productions May 2001 - Present
Universal Orlando April 2010 - December 2011
Universal Studios February 2010 - April 2010
Universal Orlando December 2007 - January 2010
Skills
Television, Process Scheduler, Production Managment, Entertainment, Directing, Final Cut Pro, Video Production, Event Planning, Video Editing, Film Production, Video, Film, After Effects, Spanish
Education
University of Central Florida 2004 — 2007
Bachelors, Film Production & Direction
Scuola Leonardo Davinci. Rome, Italy 2006 — 2006
Italian
BookIt.com April 2013 - Present
Mystic Dunes Golf Club April 2011 - April 2013
Universal Orlando July 2008 - April 2011
Universal Orlando September 2007 - July 2008
Universal Orlando November 2006 - September 2007
Walt Disney World May 2004 - November 2006
Walt Disney World August 2005 - November 2005
Sacramento Kings and Monarchs April 2003 - August 2003
Skills
Event Management, Event Planning, Hospitality, Social Media Marketing, Tourism, Social Media, Public Relations, Marketing Strategy, Marketing, Customer Service, Advertising, Online Advertising, Hospitality Management, Sponsorship, Email Marketing, Trade Shows, Hotels, Marketing Management, Hospitality Industry, Sales, Management, Leadership, Strategic Planning, Account Management, Online Marketing, Marketing Communications, Resorts, Market Planning, Team Building, Contract Negotiation, Sales Management, Social Networking, Customer Satisfaction, E-commerce, Lead Generation, Negotiation, New Business Development, Budgets, Corporate Events
Education
University of Central Florida 2002 — 2004
MBA, MS, Marketing, Sport Administration
University of Florida 1998 — 2002
BA, Political Science
Universal Orlando November 2013 - Present
W.S. Badcock Corporation August 2012 - November 2013
Tech Data December 2011 - August 2012
Fry Hammond Barr January 2011 - September 2011
Fry Hammond Barr May 2009 - September 2011
Fry Hammond Barr September 2008 - December 2010
Brown Parker DeMarinis Advertising July 2007 - September 2008
PUSH 2006 - 2007
Push 2004 - 2006
Skills
Microsoft Office, Workamajig Project..., Advantage Project..., Basecamp, Workzone, Wordpress, Content Management..., Facebook, Twitter, Management, WordPress
Education
University of Central Florida 1997 — 2005
B.S., Liberal Arts: Elementary Education, Marketing, Sociology
Universal orlando March 2006 - Present
Wonderland English Institute August 1999 - May 2005
Skills
Hospitality, Event Management, Resorts, Hotels, Tourism, Customer Service, Hospitality Management, Hospitality Industry, Travel Management, Food & Beverage, Cruises, Meeting Planning, Revenue Analysis
Education
Universidad del Sagrado Corazón 1984 — 1994
Bachelor’s Degree, Communications/ Broadcasting Production
Tribune Company February 2012 - Present
preAmped January 2009 - Present
Tribune Company December 2009 - January 2012
Tribune Company July 2008 - December 2009
Clear Channel / LAN International February 2007 - July 2008
Clear Channel / LAN International May 2006 - February 2007
Universal Orlando March 2000 - February 2007
Wireless Technology Equipment Company, Inc. April 2004 - April 2005
Skills
ASP.NET, Microsoft SQL Server, Visual Studio, VB.NET, WCF, C#
Education
University of Central Florida 2001 — 2006
BSBA, Management Information Systems
G4S Youth Services, LLC April 2012 - Present
G4S Justice Services, LLC May 2011 - April 2012
The Center For Drug-Free Living November 2006 - June 2011
Rock-Ed August 2005 - March 2007
The Paquin Group August 2005 - August 2006
Universal Orlando April 2005 - July 2005
Skills
Proposal Writing, Leadership, Training, Marketing Communications, Corporate Communications, Editing, Marketing, Public Speaking, Social Media, Grant Writing, Program Management, Microsoft Office, Nonprofits, Technical Writing, Research, Community Outreach, Social Networking, Government, Internal Communications, Strategic Communications, Event Planning, Policy, Creative Writing, Salesforce.com, Public Relations, Web Content, PowerPoint, Software Documentation, Crisis Communications, Media Relations, Interpersonal..., Drupal, Desktop Publishing, Resume Writing, Copywriting, Technical Communication, Interpersonal..., Analysis, Image Editing, Adobe, Photo Editing, Executive..., Relationship Management, Vendor Relationship...
Education
University of Central Florida 2001 — 2005
Digital Media
Diplomat Resort & Spa October 2014 - Present
The Westin Diplomat Resort & Spa May 2014 - Present
The Westin Diplomat Resort & Spa January 2014 - May 2014
Orlando/Orange County Convention & Visitors Bureau March 2007 - July 2009
Walt Disney World Swan and Dolphin January 2003 - March 2007
Universal Orlando 2000 - 2003
TBA GLOBAL 1999 - 2000
Anheuser-Busch Adventure Parks 1997 - December 1999
Convention Planning Services, Inc. 1992 - 1998
Skills
Meeting Planning, Resorts, Hospitality Industry, Hotels, Hospitality, Contract Negotiation, Sales, Hotel Management, Hospitality Management, Tourism, Trade Shows, Food & Beverage, Revenue Analysis, Incentives, Corporate Events, Yield Management, Sales Operations, Leadership, Catering, Event Management
Education
University of Central Florida 1988 — 1992
Bachelor of Science (BS), Interdisciplinary Studies, Political Science
Merritt Island High School 1986 — 1988
High School Diploma
Hernon Mfg. Inc. 2004 - Present
Locator Realty, LLC 2004 - Present
Universal Orlando January 1999 - May 2002
Speigelau 1986 - 1988
Bernardaud Limoges 1984 - 1985
Wedgwood 1977 - 1984
Skills
Onboarding, Manufacturing, HRIS, Succession Planning, Human Resources, Union Avoidance, Sales, Workforce Planning, Recruiting, Deferred Compensation, Adhesives, Labor Relations
Education
University of California, Berkeley 1972 — 1974
Universal Orlando April 2013 - Present
Universal Studios February 2011 - April 2013
MVP Sports Clubs September 2006 - February 2011
Tampa Bay Lightning September 2005 - May 2006
Skills
Sports Marketing, Sales, Sports Management, Budgets, Social Media, Event Management, Sponsorship, Sports, Marketing, Customer Service, Social Media Marketing, Event Planning
Education
University of Central Florida - College of Business Administration 2000 — 2006
University of Central Florida
Delaware North Yosemite 2006 - Present
Delaware North Yosemite 2006 - Present
Universal City Property Management 2004 - 2006
Universal Studios Japan 2001 - 2004
MaxNet Television 2000 - 2001
Universal Orlando 1996 - 2000
Universal Studios Florida 1992 - 2000
Yosemite Park & Curry Co. 1979 - 1992
Price Waterhouse and Co. 1971 - 1979
Skills
Public Speaking, Event Planning, Strategic Planning, Event Management, Leadership, Media Relations, Resorts, Budgets, Policy, Nonprofits, Parks, Public Relations, Entertainment, Restaurants, Revenue Analysis, Hospitality Management, Strategic Communications, Hospitality, Team Building, Organizational..., Film Production, Management, Hotel Management, Food & Beverage, Tourism, Hotels, Customer Service, Marketing Strategy, Hospitality Industry, Community Outreach, Volunteer Management, Sales, Contract Negotiation, Income Statement, Trade Shows, Process Scheduler, Social Media Marketing, Training, Marketing, Hiring, Social Networking, Customer Satisfaction, Menu Development, Banquets, Yield Management, Restaurant Management, Meeting Planning, Corporate Events, Fine Dining, Catering
Education
UCLA 1969 — 1971
MBA, Business Administration
University of California, Riverside 1967 — 1969
BA, Economics
College of Sequoias 1965 — 1967
AA, General Studies
Universal Orlando February 2013 - Present
Michaels Stores, Inc. 2010 - 2012
Dillards October 2008 - 2010
Wal-Mart June 2008 - October 2008
Wal-Mart 2006 - 2008
Skills
Competitive Analysis, Merchandising, Forecasting, Strategy, Retail, Management, Market Research, Product Development, Analysis, Sales, Training, Budgets, Apparel, Project Planning, Advertising, Procurement, Store Management
Education
University of Central Florida 2013 — 2016
University of Arkansas 2002 — 2006
BS - Human Environmental Sciences, Fashion Merchandsing
Cru Global July 2011 - Present
Airstar America, Inc. July 2010 - July 2011
Worldwide Challenge Magazine February 2009 - July 2010
First Orlando June 2006 - February 2009
Orlando Magic October 2006 - April 2007
The Ritz-Carlton Hotel Company May 2004 - June 2006
Universal Orlando May 2003 - February 2005
Skills
Public Speaking, Graphic Design, Trade Shows, Event Planning, Adobe Creative Suite, Microsoft Office, Corporate Branding, Marketing Management, Brand Management, Social Media, Editorial Planning, Hospitality Management, CMS, Event Management, Sales, Marketing, Video Production, Nonprofits, WordPress, Management, Social Networking, Editorial, Online Marketing, Advertising, Press Releases, Market Research, Strategic Planning, Email Marketing, Social Media Marketing, Digital Marketing, Facebook, Marketing Communications, Integrated Marketing, Marketing Strategy
Education
University of Central Florida 2003 — 2007
Bachelor of Arts, Organizational/Interpersonal Communications
TFA
Sopogy January 2010 - January 2012
Freelance April 2008 - December 2009
Anheuser-Busch InBev August 2005 - August 2007
MVNP (DDB Worldwide) May 2003 - July 2005
Oerther Foods, Inc. (McDonald's) May 2002 - January 2003
Universal Orlando January 2002 - May 2002
Skills
International Marketing, Brand Management, Marketing Communications, Digital Marketing, International Project..., Corporate Branding, Lead Generation, Event Management, Advertising, Strategy, Email Marketing, Marketing Management, Customer Insight, Integrated Marketing, Marketing, Retail, Product Development, Marketing Strategy, Copywriting, Creative Direction, Public Relations, Social Media, Media Relations
Education
University of Central Florida 1998 — 2002
BA, Advertising & Public Relations
Doc's Streetside Grille December 2012 - Present
Blazing Insights 1995 - Present
Sunnyvale Santa Clara El Pollo Loco January 2003 - December 2013
Miami Jewish Health Systems April 2009 - January 2013
Beverly Enterprises January 2002 - May 2007
Avamere Health Services 2005 - 2006
Universal Orlando 1997 - 1999
Taco Bell February 1991 - August 1997
BBDO Advertising February 1982 - February 1991
Quaker Oats Company 1980 - 1982
Skills
Marketing Strategy, Market Research, Marketing, Strategic Planning, Customer Insight, Marketing Research, Microsoft Office, Social Media Marketing, Online Marketing, Marketing Communications, Event Planning, Healthcare, Public Relations, Leadership, Social Media, Market Planning, New Business Development, Strategy, Social Networking, Advertising, Business Development, Start-ups, Digital Marketing, Product Development, Email Marketing, Business Strategy, Copywriting, Event Management, Team Building, Public Speaking, Strategic Partnerships, Customer Service, Coaching, Fundraising, Budgets, Business Planning, Leadership Development, Nonprofits, Management, Sales, Entrepreneurship, Team Leadership, Executive Management, Organizational..., Recruiting, Training, Executive Coaching, Sales Management, Retail, Elder Care
Education
University of Alabama 1977 — 1980
Doctor of Philosophy (Ph.D.), Clinical Psychology
University of Notre Dame 1971 — 1975
Bachelor's degree, Psychology
Universal Orlando February 2012 - Present
HOT Spot Comedy Show June 2008 - Present
Orange Lake Resort March 2007 - January 2012
HOLIDAY INN CLUB VACATIONS AT January 2006 - January 2012
SAK Comedy Lab 2002 - 2012
Holiday Inn Club Vacations at Orange Lake Resort September 2006 - March 2007
WESTGATE RESORTS2006 February 2006 - July 2006
Walt Disney World January 1999 - January 2006
Walt Disney World 1999 - 2006
Disney Institute 1999 - 2006
Skills
Facilitations, Process Improvement, Hospitality Industry, Event Planning, Hospitality, Customer Service, Training, Event Management, Coaching, Management, Team Building, Social Media, Outlook, PowerPoint, Leadership
Education
University of Arizona 1997 — 2000
BFA, Theatre Production - Acting/Directing
Universal Orlando Purchasing AgentBell Communications Research Corp.
Education
University of Bridgeport
BA, Elementary Education/Psychology
The Palazzo Las Vegas / Sands Corporation January 2011 - Present
Walt Disney World June 1995 - Present
Pacific Seafood July 2010 - September 2010
Courier Express October 2007 - December 2009
Courier Express/Orlando August 2006 - October 2007
Courier Express/Orlando January 2006 - August 2006
Universal Orlando November 2005 - January 2006
Courier Express Orlando, Inc September 2005 - January 2006
Universal Orlando August 2005 - November 2005
Education
The University of Southern Mississippi 1996 — 1997
Niceville Senior High School 1992 — 1996
Universal Orlando Assistant ManagerBellcoreJune 1984 - June 1996
Education
University of Bridgeport 1970 — 1974
BA, El. Ed./Psych
University of Bridgeport
Bachelor of Arts, Elementary Education/Psychology
Hilton Worldwide August 2014 - Present
DoubleTree by Hilton Downtown Boston/DoubleTree Club by Hilton Boston Bayside July 2013 - August 2014
Hilton Orlando Bonnet Creek/Waldorf Astoria Orlando December 2012 - July 2013
Hilton Orlando Bonnet Creek/Waldorf Astoria Orlando June 2012 - December 2012
Waldorf Astoria Orlando November 2011 - June 2012
Universal Orlando August 2008 - February 2009
Walt Disney World Swan and Dolphin Resort April 2007 - July 2008
Loews Portofino Bay Hotel April 2006 - April 2007
Skills
Hospitality, Hospitality Management, Online Branding, Social Media, PeopleSoft CRM, Corporate Branding, Coordinating Events, Front Office, Operations, Operations Management, Qualitative Research, Quantitative Analysis, Quantitative Research, Marketing Strategy, hospitality operations, Budget, Marketing, Hotels, Tourism, Hospitality Industry, Hotel Management, Event Management, Customer Service, Resorts, Team Building, Microsoft Office, Training, Outlook, Public Speaking, PowerPoint, Inventory Management, Leadership, Microsoft Excel, Management, Microsoft Word, Team Leadership, Teamwork, Coaching, Rooms Division, Rooms Division..., OnQ, HotSOS, Saflok, Concierge Services, Guest Service Management, Forecasting, Micros, Property Management..., Revenue Analysis, Hotel Booking
Education
University of Florida 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Central Florida 2005 — 2008
BS, Psychology
SeaWorld Parks & Entertainment May 2011 - Present
Independent Singer/Songwriter January 2001 - January 2014
Universal Orlando January 2004 - October 2012
Century 3 Post Production January 1999 - August 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Video, Post Production, Editing, Camera, Film, Theatre, Video Editing, Entertainment
Education
UCLA 2010 — 2011
Professional Degree, Screenwriting
New York University
Film/Dramatic Screenwriting
Berklee College of Music
Music Production/Guitar/Vocal
University of Central Florida
Bachelor's degree, Film/Music
Valencia College
Associate of Science (A.S.), Film and Video Production and Post Production, 4.0
SBE Entertainment April 2012 - Present
BJ's Restaurants, Inc. 2014 - 2015
BJ's Restaurants, Inc. 2014 - 2015
BJ's Restaurants, Inc. 2014 - 2015
Walt Disney World June 2007 - October 2012
Continental Express October 2011 - April 2012
Universal Orlando July 2010 - August 2011
Bubba Gump Shrimp Co. March 2009 - October 2009
West Boca Basketball September 2005 - May 2007
Skills
PowerPoint, Microsoft Word, Microsoft Excel, HTML, PHP, Hospitality Management, Spanish, Resorts, Hospitality, Tourism, Customer Service, Event Management, Management, Sales, Event Planning
Education
University of Central Florida 2007 — 2011
B.S., Hospitality Management
West Boca High School 2003 — 2007
Diploma, High School/Secondary Diplomas and Certificates
Alexander Muss High School in Israel 2006 — 2006
histo, Study Abroad
UPS November 2013 - January 2014
The UPS Store April 2012 - May 2013
Universal Orlando June 2010 - July 2011
Indian River Estates March 2007 - May 2007
Skills
Health Sciences, Highly personable, Cash Management, Hospitality, Data Entry, Cash Register, Cashiering, Customer Service, Time Management, Phone Etiquette, Inventory Control, Inventory Management, Customer Satisfaction, Telephone Skills, Microsoft Excel, Outlook, Teamwork
Education
University of Central Florida 2014 — 2017
Master of Science (M.S.), Health Services Administration
University of Central Florida 2014 — 2014
Health Care Risk Management Licensure Certification, Health Services Administration
University of Central Florida 2007 — 2013
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
SeaWorld May 2014 - August 2014
Universal Orlando May 2012 - July 2012
Classified Intelligence September 2011 - January 2012
Skills
Public Speaking, Editing, Social Media, Research, Microsoft Office, PowerPoint, Microsoft Word, Social Networking, Advertising, Facebook, Accounting, Writing
Education
University of North Florida 2012 — 2016
Accounting
Universitat d'Alacant
US Army December 2010 - Present
Universal Orlando December 2008 - November 2009
Walt Disney World January 2006 - December 2008
Skills
Leadership, Training, Microsoft Office, Customer Service, Team Leadership, PowerPoint, Operations Management, Time Management, Public Speaking, Management, Microsoft Excel, Microsoft Word, Inventory Management, Team Building, Event Planning, Social Media, Outlook, Troubleshooting, Project Planning, Social Networking
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2014 — 2015
Haines city high school 2004 — 2005
High School
Universal Orlando December 2003 - Present
Oversaes Services Corporation February 1998 - April 2003
Dunham & Smith Agencies May 1989 - November 1997
Skills
Customer Service, Team Leadership, Troubleshooting, Team Building, Management, Business Analysis, Analytics, Data Analysis, Business Intelligence, Analysis, Integration, Process Improvement, Vendor Management, Event Planning, Strategic Planning, Project Management, Account Management, Event Management, Marketing Strategy, Sales, Visio, Cisco Video Conferencing, IVR, Contact Center Strategy, Contact Center..., Cisco VoIP, Cisco Call Manager, Avaya Communication..., Avaya Aura, Reporting & Analysis, Cisco Telepresence, Call Center..., Budgets, Program Management, Leadership, Marketing, Hospitality, E-commerce, PowerPoint, Training, Telecommunications, Telephony, Bitek, Mobile Technology, Mobile Devices
Education
Universidad de Puerto Rico