Universal Orlando
The Universal Orlando Resort, commonly known as Universal Orlando, formerly Universal Studios Escape, is an American theme park and entertainment resort complex based in Orlando, Florida. The resort is operated by Universal Parks & Resorts. It is wholly owned by NBCUniversal, a division of Comcast. Address: 6000 Universal Blvd, Orlando, FL 32819, USA Opened: 7 June 1990 Hours: Open ⋅ Closes 2AM Tuesday8am–2amWednesday8am–2amThursday8am–2amFriday8am–2amSaturday8am–2amSunday8am–2amMonday(Martin Luther King Jr. Day)9am–6pmHoliday opening hours Suggest an edit Unable to add this file. Please check that it is a valid photo. Founded: 7 June 1990 Area: Greater Orlando Did you know: Universal Studios' "Halloween Horror Nights" is the ultimate Halloween event. wsbtv.comWebsite: : : Category: : Place name: : : : Website: http://www.universalorlando.com/ Category: Theme park Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Tue, 15 Jan Thu, 17 Jan 2 1 guest2 guests3 guests4 guests £164 Booking.com Read Real Guest Reviews · Get Instant ConfirmationView more room ratesCouldn't update prices. Try again.Booking.comTotal per night£164View room rates on Booking.com Universal Orlando Resort6000 Universal Blvd, Orlando, FL, USA 63,819 reviews Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Tue, 15 Jan Check out Thu, 17 JanBooking.comTotal per night£164View room rates on Booking.com Hotel details Large, well-known theme park featuring movie-themed rides & shows, plus hotels & restaurants. Free Wi-Fi Child friendly Restaurant Bar Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of Universal Orlando Resort Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Guests liked the large rooms, though some said they were dated & maintenance could be improved · Guests liked the quiet rooms · Rooms had views Location · Shopping, sightseeing, restaurants & bars nearby · Easily accessible by car; parking available Service & facilities · Guests liked management & reception, though some said housekeeping could be improved View all reviews Questions & answers Ask a question Q: Whats the lowest price the tickets can go A: Current one-day single-park admission now starts at $110, up from $105. Park-to-park tickets start at $165, up from $155. Prices vary by time of year. Adult peak-season tickets cost $124 for one park and $179 for two.(11 more answers)See all questions (573)
Universal Orlando List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Universal Orlando. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Universal Orlando Salaries. You can even request information on how much does Universal Orlando pay if you want to. Learn about salaries, pros and cons of working for Universal Orlando directly from the past employees.
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1,864 Universal Orlando employees in database. Find out everything there's to know about Universal Orlando employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Universal Orlando Employees
Shula's America's Steak House July 2014 - January 2015
Florida Citrus Sports November 2013 - January 2015
Universal Orlando January 2014 - July 2014
Universal Orlando November 2010 - January 2014
Skills
Customer Service, Event Planning, Food, Hospitality, Sponsorship, Food, Social Networking, Time Management, Facebook, Sports Marketing, Microsoft Word, Teamwork
Education
Nova Southeastern University Shepard Broad College of Law 2015 — 2018
Juris Doctor (J.D.)
University of Central Florida 2010 — 2014
Bachelor of Arts (B.A.), Legal Studies, General
Chasing Thrills May 2015 - Present
Universal Orlando November 2013 - April 2014
The Island in Pigeon Forge April 2013 - November 2013
The Dollywood Company July 2012 - March 2013
Midnight Forest Haunted Trail January 2010 - April 2012
Saturn of Germantown February 2006 - September 2007
Skills
Team Leadership, Customer Service, Staff Development, Theme Parks, Employee Training, Supervisory Experience, Cash Management, Teamwork, Operations Management, Safety Training, Schedules, Marketing, Leadership, Management, Training
Education
Pellissippi State Community College 2012 — 2014
Business Administration, Management and Operations
The Ohio State University 2003 — 2012
Bachelor of Science (Incomplete), Cultural Anthropology
Sinclair Community College 2009 — 2011
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
Universal Orlando Resort September 2015 - Present
Rollins College November 2012 - Present
Universal Orlando January 2013 - Present
Walt Disney World May 2014 - Present
Universal Orlando Resort January 2014 - Present
Universal Orlando March 2013 - August 2013
Aeropostale July 2012 - March 2013
Skills
Leadership, Public Speaking, Microsoft Word
Education
Rollins College 2012 — 2016
Public Relations/Image Management
accesso March 2015 - Present
Amazing Vacations January 2009 - Present
accesso March 2013 - February 2015
Universal Orlando May 2011 - March 2013
Notary Public -State of Florida February 2009 - February 2013
Metro Inspections May 2010 - July 2012
Universal Orlando May 2009 - May 2011
The Walt Disney Company January 2007 - February 2010
Universal Orlando October 2007 - May 2009
Emerald Coast Remodeling Group / Underwood Group LLC August 2006 - January 2007
Skills
Credit Cards, Auditing, Fraud, Notary, Travel Planning, Chargebacks, E-commerce, Customer Service, Operations Management, Team Leadership, Analytics, Security, Payment Systems, Accounting, Accounting Applications, Financial Accounting, Problem Solving, Teamwork, Team-oriented, Payment Gateways, Electronic Payments, Microsoft Office, Microsoft Excel, Accertify, Microsoft Word, Microsoft Access, Online Payment, Online Payment Solutions, Online Travel, Credit Card Fraud, Credit Card Analytics, Credit Card Transaction..., Risk Management, Travel, Travel Management, Global Travel Management, Supplier Negotiation, Supplier Sourcing, Supplier Evaluation, Site Inspections, Digital Photography, SharePoint, Small Business, Leisure, Disney, Vacation, Cruises, Hospitality, Tourism, Analysis
Education
University of Central Florida 2007 — 2010
Finance B.S.B.A. with minor in Hospitality Management, Accounting and Finance
University of West Florida 2006 — 2007
Accounting and Finance
Pensacola State College 2005 — 2006
Associates of Arts, Business
Universal Parks and Resorts August 2015 - Present
Universal Orlando February 2014 - August 2015
Walt Disney World August 2013 - February 2014
Universal Orlando August 2010 - February 2014
SeaWorld Orlando February 2013 - August 2013
Target June 2007 - June 2013
SeaWorld Orlando May 2012 - August 2012
Best Western International February 2011 - April 2011
Skills
Customer Service, Time Management, PowerPoint, Retail, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Social Networking, Leadership, Merchandising, Social Media Marketing, Event Management, Sales, Hospitality
Education
Rollins College 2009 — 2013
Bachelor of Arts (B.A.), Economics
Houghton Mifflin Harcourt October 2014 - Present
Fairwinds Credit Union September 2013 - November 2013
Universal Orlando April 2013 - August 2013
Thomas T. Ross ESQ. June 2011 - December 2012
Robert W. Baird & Co. May 2012 - August 2012
Universal Orlando September 2009 - November 2011
Universal Orlando November 2007 - November 2011
Skills
Financial Reporting, Financial Forecasting, Salesforce.com, SAP BW, Process Improvement, Data Analysis, Leadership, Time Management, Business Planning, MicroStrategy Reporting, Marketing, Project Management, Team Leadership, Business Analysis, Public Speaking, Event Planning, Team Building, Microsoft Office, PowerPoint, Microsoft Excel, Creative Problem Solving, Financial Analysis, Research, Sales, Training, Financial Management, Managerial Finance, Management, Strategic Planning, Hyperion Financial..., Team Management, Strategy, Business Strategy, Negotiation, Teamwork, Market Research, Marketing Strategy, Finance, Budgets
Education
Rollins College - Crummer Graduate School of Business 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General, 3.85
Rollins College 2010 — 2012
Bachelor of Arts, International Affairs, 3.65
Kirby Risk April 2015 - Present
Kirby Risk July 2014 - March 2015
State Farm January 2013 - April 2013
Universal Orlando June 2012 - August 2012
MessageNet Systems June 2009 - July 2011
InfoSpherix June 2008 - August 2008
Skills
Management, Customer Service, Community Outreach, Marketing, Advertising, Event Planning, Sales, Fundraising, Public Speaking, Event Management, Team Leadership, Public Relations, Salesforce.com, Merchandising, Leadership, Microsoft Office, PowerPoint
Education
Purdue University 2010 — 2014
Bachelor's degree, Selling and Sales Management, Senior
Houston Astros February 2013 - Present
Universal Orlando September 2010 - Present
City of Winter Garden September 2010 - Present
Tropical Oasis Tanning October 2005 - September 2010
Shipyard Brewing Company January 2001 - May 2001
Skills
Marketing, Sales, Email Marketing, Small Business Marketing, Strategy, Training, Integrated Marketing, Direct Sales, New Business Development, Product Development, Business Strategy, Customer Satisfaction, Social Media Marketing, Public Relations
Education
St. Joseph's College (ME) 2001 — 2005
Bachelor of Business Administration (B.B.A.), Advertising
Disneyland February 2011 - Present
thoughts.com June 2009 - January 2011
Walt Disney World 2008 - 2009
Walt Disney World 2007 - 2008
Walt Disney World 2004 - 2007
Universal Orlando 2000 - 2004
Skills
SharePoint, Microsoft Office, Training, Outlook, Time Management, Management, Budgets, Human Resources, Microsoft Excel, Event Management, Microsoft Word, Leadership, Social Media, Customer Service, Access, Payroll, Event Planning, Strategy, Research, Social Networking, Teamwork
Education
Orange Coast College 1990 — 1992
Interior Design and Visual Display Design and Presentation
Universal Orlando Resort March 2015 - Present
Universal Orlando May 2013 - Present
Universal Orlando May 2010 - April 2013
Turbine Technology Services Corporation - Engineering Firm February 2009 - March 2010
ROI Systems June 2004 - October 2008
Skills
Advertising, Marketing Communications, Digital Marketing, Marketing Strategy, Integrated Marketing, Event Planning
Education
Rutgers University 2013 — 2013
Mini MBA, Digital Marketing
University of Central Florida
Bachelor of Science (B.S.), Marketing
Re/Max Navigator May 2015 - Present
Sunny 105.9 November 2013 - Present
Universal Orlando August 2011 - July 2013
Clear Channel Radio August 2001 - December 2010
Skills
Social Media, Social Media Marketing, Music, Radio, Journalism, Corporate Communications, Broadcast, Facebook, Television, Video Production, Media Relations, Blogging, Entertainment, Publicity, Press Releases, Social Networking, Public Relations, Copywriting, Copy Editing, New Media, Voice Over, Digital Media, Radio Host, Creative Writing, Radio Broadcasting, Video, Storytelling
Education
Penn State University 1976 — 1979
Communications/Fine Arts, 3.5
WHHS 1974 — 1977
Charles Wissig Studios, LLC Designer/IllustratorSenior DesignerDreampark InternationalMarch 2014 - Present
Icarus Exhibits, Inc. May 2009 - Present
Southern Exhibits, Inc. March 2001 - Present
Universal Orlando 2001 - Present
Walt Disney World Company January 1995 - Present
Mei Wah January 1991 - Present
Free Lance Artist/Designer 1989 - Present
Skills
Illustrator, Graphics, Creative Direction, Web Design, Art Direction, Painting, Animation, Adobe Creative Suite, Advertising, Concept Design, Concept Development, Storyboarding, Illustration, Art, Fine Art, Layout, Digital Illustration, Logo Design
Education
Parsons School of Design 1976 — 1978
None, Illustrator/Designer
JCPenney March 2013 - Present
Freelance Graphic Designer June 2012 - March 2013
Michaels Stores, Inc. June 2008 - June 2012
The Wendt Agency September 2005 - July 2007
American Greetings September 2004 - March 2005
Universal Orlando June 2003 - August 2003
Skills
Graphic Design, Photography, Photoshop, Illustrator, QuarkXPress, Freehand, InDesign, Xcel, PowerPoint, Word, Mac, PC, Time Management, Prioritization, Self Management, Packaging Project..., Project Coordination, Brand Consistency, Brand Architecture, Packaging Design, Packaging, Graphics, Art Direction, Brochures, Illustration, Layout, Logo Design, Microsoft Word, Posters, Pre-press, Typography, Catalogs, Branding
Education
Ringling School of Art and Design 2001 — 2004
BFA
University of Florida 1999 — 2001
Choctawhatchee High School 1994 — 1999
Universal Orlando May 2013 - Present
Asset Campus Housing - Knight's Circle January 2013 - June 2013
Lakeland Regional Medical Center August 2010 - September 2012
U.S. Census Bureau April 2010 - July 2010
Shell January 2010 - June 2010
Skills
Customer Service, Human Resources, Management, Project Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork
Education
University of Central Florida 2012 — 2015
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Polk State College 2010 — 2012
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Castle Homes May 2015 - August 2015
Herman & Kittle Properties, Inc. May 2014 - May 2015
Ford Dining Court August 2011 - May 2014
Fireside Homes Inc. July 2013 - August 2013
LeMaster Steel Erectors Inc June 2013 - July 2013
Universal Orlando June 2011 - August 2011
Skills
Leadership, Customer Service, Time Management, Construction, Teamwork, Training, Process Scheduler, Microsoft Excel, Budgets, Contract Management, Revit, AutoCAD, Team Building, Microsoft Word, Scheduling
Education
Purdue University 2011 — 2015
Building Construction Management
Universal Orlando June 2013 - Present
Universal Orlando May 2012 - December 2012
The Walt Disney Company September 2011 - January 2012
Cedar Fair Entertainment Company July 2009 - August 2011
Skills
AutoCAD, Inventor, Solidworks, Microsoft Office, Engineering, CAD, Matlab, MS Project, Mechanical Engineering, MathCAD, Product Design, Modeling, Project Management, Autodesk Inventor, Microsoft Excel, Microsoft Project
Education
Penn State University 2008 — 2013
Bachelor of Science, Civil Engineering
TiVo Research February 2011 - Present
Viacom September 2008 - December 2010
OptiMedia November 2007 - September 2008
National CineMedia (NCM) May 2006 - June 2007
Universal Orlando August 2005 - March 2006
Comcast Networks January 2004 - August 2005
AOL Time Warner February 1997 - January 2004
Skills
Digital Media, Digital Marketing, Digital Strategy, comScore, Television, Media Research, Customer Insight, Advertising Sales, Nielsen
Education
Queensborough Community College
Associates, Psychology
Universal Orlando March 2013 - Present
LEGOLAND Florida May 2012 - Present
Walt Disney World March 2005 - Present
Skills
Acrobatics, Aerial Silks, Biology, Customer Service, English, High Falls, Gymnastics, Marine Biology, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Photoshop, PowerPoint, Public Speaking, Puppeteering, Research, Rescue Diver, Rock Climbing, Scuba Diving, Stunts, Teaching, Trampoline, Tumbling, Weapons Training, Windows
Education
Rollins College 2007 — 2011
Bachelor of Arts (B.A.), Biology, General
Universal Orlando May 2014 - Present
Universal Orlando March 2014 - May 2014
North East Auto and Truck March 2013 - May 2014
Universal Orlando October 2013 - January 2014
GER Media Consulting May 2013 - July 2013
Bone Out Productions March 2013 - April 2013
Aquent 2013 - 2013
Silver Forrest December 2010 - December 2012
Effectus Exhibits December 2011 - February 2012
Columbus McKinnon Tire Recycling Equipment June 2011 - February 2012
Skills
Communication, Adobe Creative Suite, Motion Design, Animation, User Experience, Photoshop, Illustrator, Flash, User Interface, Web Design, Graphic Design, InDesign, Layout, Graphics, HTML, CSS, Storyboarding, Logo Design, Customer Service, Illustration, Video Editing, Typography, After Effects, Motion Graphics, WordPress, Character Animation, Mac, Advertising
Education
Ringling College of Art and Design 2007 — 2012
Bachelor of Fine Arts (BFA), Graphic and Interactive Communications
Ringling College of Art and Design 2007 — 2012
B.F.A, Graphic and Interactive Communications
Florida Hospital 2014 - Present
Dolan Consulting Services 2013 - 2014
Moxie (Formerly Engauge Marketing LLC) 2012 - 2013
The Walt Disney Company 2011 - 2012
The Walt Disney Company 2010 - 2011
Starmark International 2008 - 2010
MEC:
Universal Orlando 1995 - 2000
MMGY Global (formerly RY&P) 1993 - 1995
Skills
Social Media Marketing, Creative Strategy, Market Research, Team Building, Website Development, Analytics, Media Strategy, Creative Direction, Advertising, Marketing Strategy, Marketing Communications, Digital Marketing, Social Media, Integrated Marketing, Direct Marketing, Interactive Marketing, Brand Management, Strategic Partnerships, Marketing, Brand Development, Online Advertising, Digital Media, Product Marketing, Strategic Communications, Strategy, New Media, B2B, Internal Communications, Media Planning, Digital Strategy, Mobile Marketing, Email Marketing, Account Management, Media Buying, Online Marketing, CRM, SEM, Leadership, Relationship Marketing, Management, Public Relations, New Business Development, Strategic Planning
Education
Rollins College - Crummer Graduate School of Business 1994 — 1997
MBA, Marketing
Purdue University 1984 — 1988
BA, Communications
Bishop Noll Institute
Marshalls April 2013 - Present
Burlington Coat Factory March 2012 - March 2013
Universal Orlando June 2005 - February 2012
Kmart August 1998 - April 2006
Skills
Private Investigations, Fraud, Employment Law, Legal Writing, Public Speaking, Customer Service, Outlook, Research, Asset Protection, Microsoft Word, Wicklander-Zulawski..., Loss Prevention, Security Operations, Interrogation, Internal Investigations, Physical Security, Surveillance, Training, Security Management
Education
Prince George's Community College 1989 — 1992
Associate's degree, Criminial Justice
Surrattsville High School 1984 — 1988
High School Diploma
City Colleges of Chicago August 2015 - Present
Freelance October 2014 - Present
Freelance October 2013 - Present
Monroe 2-Orleans BOCES February 2015 - June 2015
Courtyard by Marriott June 2014 - June 2015
ASL Services Inc. June 2014 - August 2014
Carlson Restaurants / T.G.I. Friday's February 2013 - September 2013
Mighty Taco March 2012 - March 2013
Universal Orlando May 2010 - January 2012
Education
Rochester Institute of Technology 2010 — 2015
Bachelor of Science (B.S.), Hospitality & Service Management
National Technical Institute for the Deaf 2011 — 2015
Bachelor of Science (B.S.), American Sign Language - English Interpretation
Arnold Worldwide May 2015 - Present
Arnold Worldwide March 2013 - May 2015
Starcom MediaVest Group June 2011 - April 2013
MindShare September 2009 - June 2011
Starcom MediaVest Group November 2007 - January 2009
Starcom MediaVest Group April 2006 - October 2007
Universal Orlando November 2003 - April 2006
Walt Disney World 1994 - 2002
Skills
comScore, Word, PowerPoint, InDesign, Photoshop, Integrated Marketing, Digital Marketing, Advertising, Digital Media, Digital Strategy, Media Planning
Education
Rollins College 2003 — 2005
B.A, Economics
Thinkwell Group September 2014 - Present
Thinkwell Group June 2014 - September 2014
Penn State University September 2012 - April 2014
Universal Orlando May 2012 - August 2012
Cedar Fair Entertainment Company May 2011 - October 2011
BNY Mellon June 2010 - August 2010
Skills
Public Speaking, Hand Drafting, AutoCAD, No Limits Roller..., Microsoft Office, Mechanical Engineering, MS Project, Construction, CAD, Simulations, Project Management
Education
Penn State University 2009 — 2014
Architectural Engineering
Orange County Public Schools August 2015 - Present
Tamwood International College Ltd. June 2015 - Present
Orange County Public Schools December 2014 - June 2015
Crowne Plaza Melbourne Oceanfront April 2014 - September 2014
Universal Orlando September 2012 - August 2014
Just Events! Group, Inc. November 2013 - April 2014
Expedia Local Expert April 2013 - December 2013
Max King Events January 2013 - May 2013
Skills
Customer Satisfaction, Customer Service, Event Planning, Highly detail oriented, Event Management, Time Management, People Skills, Teamwork, Food & Beverage, Hospitality Management, Weddings, Great communications..., Open Minded, Positive Personality, Sales, Management, Outstanding time..., Success Driven, Engaging People, Social Networking, Marketing, Social Media, Communication, Multi Tasking, Flexibility, Friendly and..., Excellent Customer..., Bilingual-..., Exceptional Listener, Great Problem Solver, Motivated, Coordination
Education
University of Central Florida 2012 — 2014
Bachelors of Science, Event Management
University of Nicosia 2012 — 2012
Study Abroad
Roosevelt University 2011 — 2012
Hospitality and Tourism Management
Self Employed 1998 - Present
Denise Verrico, Author January 1996 - Present
Oberon Theatre Ensemble 1998 - 2003
Universal Orlando April 1990 - August 1993
Davis Polk & Wardwell LLP 1981 - 1983
Pittsburgh Playhouse 1979 - 1983
Skills
Fiction Writing, Fiction, Public Speaking, Writing, Acting, Acting Teacher, Storyteller, Promotional Spokesperson, Storytelling, Novels, Science Fiction, Poetry, Published Author, Short Stories, Magazines, Web Content, Editing, Books, Creative Writing, Non-fiction, Social Networking, Blogging, Proofreading, Publishing, Book Reviews, Literary Fiction, Literature, Memoir, Creative Writer, Copy Editing, Ghostwriting, Ebooks, Copywriting, Manuscript, Magazine Articles, Journalism, Freelance Writing, Newsletters, Creative Non-fiction, Feature Articles, Publications, Editorial, Facebook, Publicity, Prose, Content Writing, Online Publishing, Critique, Book Writing
Education
Point Park University 1979 — 1983
Bachelor of Arts (BA), Theatre/Theater
East Allegheny HS
Liberty Mutual Insurance June 2013 - Present
Liberty Mutual Insurance May 2009 - May 2013
Media Partners Corporation July 2007 - November 2008
Universal Orlando January 2003 - June 2007
Universal Orlando March 2000 - December 2002
Skills
Property & Casualty..., Life Insurance, Communication, Innovation, Inspiration, Sales Coaching, Service Coaching, Facilitation, Teaching, Writing, Resume Writing, Copywriting, Copy Editing, Wordsmith, Creative Problem Solving, Idea Generation, Concept Generation, Critical Thinking, Philosophy, Ethics, Instructional Design, Personal Development, Editing, Blogging, Video, Public Speaking, Social Media, Mentoring, Social Networking, Creative Writing, Photography, Organizational..., Coaching, Workshop Facilitation, Employee Training, Training, Management, Insurance, Customer Service, Sales, Sales Process, Customer Satisfaction, Team Building, Customer Retention, Employee Benefits, Leadership, Onboarding, Training Delivery, Leadership Development, ADDIE
Education
Palm Beach Atlantic University
Bachelor of Science
Valencia College
Associate of Arts
SeaWorld Parks & Entertainment August 2007 - Present
Visit Orlando 1996 - August 2007
Universal Orlando 1994 - 1996
Visit Orlando 1992 - 1994
U.S. Travel Association 1987 - 1992
Skills
Strategic Planning, Market Research, Marketing Strategy, Marketing Research, Public Speaking, Marketing Communications, Research, Competitive Analysis, Event Planning, Social Media, Marketing, Event Management, Advertising, Management, Integrated Marketing, Public Relations, Social Media Marketing, Superior Work Ethic, Brand Development, Leadership, Budgets
Education
Penn State University 1983 — 1987
BS, Recreation & Tourism, Business
The Walt Disney Company SouthEast Asia PTE Limited January 2015 - Present
The Walt Disney Company September 2010 - Present
The Walt Disney Company January 2005 - Present
The Walt Disney Company August 2003 - January 2005
Universal Orlando 2002 - 2004
The Walt Disney Company July 2000 - August 2003
Skills
Disney, Entertainment, Event Management, Stage Management, Production Managment, Theatre, Theme Parks, Stage, Musical Theatre, Live Events, Festivals, Casting, Entertainment Industry, Theatrical Production, Stage Lighting, Television, Corporate Events, Commercials, Directing, Voice Over, Lighting, Lighting Design, Creative Direction, Concerts, Performing Arts, Set Design, Event Planning, Film, Video Production, Acting, Social Media, Music, Film Production, Social Networking, Management
Education
Philadelphia University 1988 — 1992
Bachelor of Science, Interior Design
Neshaminy High School 1985 — 1988
Diploma
Universal Orlando February 2015 - Present
Poinciana Youth Sports Association June 2014 - August 2015
Skills
Excellent Writer, Great communication..., Microsoft Office, Customer Service, Volunteering
Education
University of Central Florida 2014 — 2016
Bachelor's Degree, Public Relations, Advertising, and Applied Communication, Junior
Valencia College 2014 — 2014
Associate's Degree, General Studies, Sophomore
haines city senior high school 2010 — 2014
Polk State College
Expedia Local Expert March 2014 - Present
Expedia Local Expert March 2013 - March 2014
Expedia Local Expert September 2010 - March 2013
Universal Orlando July 2003 - July 2010
Skills
Hospitality Industry, Hospitality, Hospitality Management, Hotels, Tourism, Customer Service, Leisure, Team Building, Guest Service Management, Resorts, Revenue Analysis, Hotel Management, Food & Beverage, Budgets, Training, Sales, Marketing Strategy, Customer Satisfaction, Restaurants, Front Office, Concierge Services, Property Management..., Micros, Pre-opening, Banquets, Catering, Time Management, Meeting Planning, Hotel Booking, Yield Management, Event Management, Rooms Division, Lodging, OnQ, Leisure Travel, Convention Services, Opening Hotels, Guest Recovery, MICROS
Education
Palm Beach Atlantic University 2007 — 2013
Bachelor of Science in Organizational Leadership
TECO 2001 — 2002
Nursing, Licensed LPN II
Hilton Worldwide September 2011 - Present
Loews Hotels 2006 - 2011
Buttermilk's Restaurant 2004 - 2006
Universal Orlando 1999 - 2004
ARAMARK 1998 - 1999
Ogden Aviation 1996 - 1998
Mid Pacific Country Club 1991 - 1996
American Hawaii Cruises 1990 - 1991
Mid Pacific Country Club 1986 - 1990
Jules' Restaurant 1985 - 1986
Skills
Hospitality Management, Banquets, Hotels, Purchasing, Organization, Hotel Management, Hospitality Industry, Hospitality, Food & Beverage, Revenue Analysis, Resorts, Restaurants, Catering, Yield Management, Menu Development, Fine Dining, Quality Control, Inventory Management, HACCP, Food Safety, Hiring, Chef, Cuisine, Restaurant Management, Menu Costing, Menu Engineering, Mediterranean, Pre-opening experience
Education
Rhode Island School of Design 1978 — 1980
Jonathan Dayton HS 1975 — 1978
Universal Orlando Resort Vice PresidentUniversal Orlando ResortJuly 2013 - Present
Universal Orlando Resort January 2010 - Present
NBC Universal 1997 - Present
Universal Orlando October 2004 - December 2005
Universal Orlando January 1998 - October 2004
Skills
Email Marketing, Forecasting, Marketing Strategy, Marketing Communications, Strategy, Sales Management, Omniture, Interactive Marketing
Education
Rollins College - Crummer Graduate School of Business
Master of Business Administration, Finance
University of Central Florida
Bachelor of Arts, Pre-Law
SeaWorld Parks & Entertainment 2011 - Present
Universal Orlando 1995 - October 2012
Waste Pro USA August 2009 - August 2011
Skills
Employee Relations, Team Building, Human Resources, Training, Leadership Development, Coaching, Customer Service, Recruiting, Management, Employee Training, Operations Management, Event Planning, Microsoft Office, Project Management, Team Leadership, Leadership, Organizational..., Customer Satisfaction, Employee Engagement, Hospitality, Public Relations, Succession Planning, Process Improvement, Hiring, Talent Management, Talent Acquisition, Project Planning, Contract Negotiation, Onboarding, Strategic Planning, Policy, Inventory Management, HRIS, Staff Development, Performance Management, Change Management, Employee Benefits, Supervisory Skills, Conflict Resolution, Negotiation, Event Management, Risk Management, Personnel Management, Interviews, Workforce Planning, Process Scheduler, Program Management, Payroll, New Hire Orientations, System Administration
Education
Rollins College 2004 — 2006
MHR, Human Resources
University of North Florida 1997 — 2001
BS, Nutrition
Dr. Phillips
Hilton Worldwide November 2014 - Present
Valencia College August 2010 - December 2014
Hilton Orlando November 2010 - November 2014
Hilton Orlando December 2009 - November 2010
Walt Disney World January 2007 - December 2009
Brookstone August 2002 - January 2007
Universal Orlando April 2001 - August 2002
Everything Coca-Cola January 2000 - April 2001
Paris Las Vegas February 1999 - January 2000
Skills
Leadership Development, Team Leadership, Guest Service, Change Management, Apple Software, Microsoft Office, Able To Work Under..., Event Management, Inventory Management, New Business Development, Customer Service, Employee Training, Certified TIPS Trainer, Training, Catering, Resorts, Hospitality, Food & Beverage, Hotels, Employee Relations, Hospitality Management, Leadership, Customer Satisfaction, Time Management, Sales, Budgets, Human Resources, Hospitality Industry, Hotel Management, Restaurants, Strategic Planning, Hiring, Meeting Planning, Staff Development, Revenue Analysis, Event Planning
Education
Rollins College - Crummer Graduate School of Business 2008 — 2009
Masters Degree, Management
UNIVERSITY OF CENTRAL FLORIDA Rosen School of Hospitality 2006 — 2007
Bachelor of Science Degree, Hospitality Management; Hospitality Management
Valencia College 2004 — 2005
AS, Hospitality Managment
Universal Orlando July 2012 - Present
CANIN ASSOCIATES December 2003 - July 2012
Walt Disney Imagineering 1998 - 2012
VOA ARCHITECTS January 2001 - January 2003
EDAW INC January 1998 - January 2001
Prosser Hallock May 1995 - May 1996
Skills
Landscape Architecture, Comprehensive Planning, Mixed-use, Urban Design, Urban Planning, Land Use Planning, Site Planning, Sustainable Design, Design Research, Submittals, Construction Management, Sustainability, AutoCAD, Landscape Design, Concept Design, Resorts, Project Management, Land Development, Project Planning, Proposal Writing, Design Management, Contract Management, Project Coordination, Site Plans
Education
Purdue University 1993 — 1998
BS, Landscape Architecture
Heather Chaney 1998 - Present
Exhilarate Events August 2014 - May 2015
Dramatic Desserts LLC- The Baking Bar January 2010 - August 2014
Details Down The Aisle October 2007 - December 2008
Universal Orlando January 2008 - August 2008
Universal Orlando November 2001 - January 2004
Skills
Event Management, Weddings, Corporate Events, Live Events, Entertainment, Parties, Social Media Marketing, Wedding Planning, Social Media, Event Planning, Trade Shows, Hospitality, Marketing, Social Networking, Marketing Strategy, Meeting Planning, Private Events, Special Event, Catering, Public Relations
Education
Hamilton Holt School - Rollins College 2003 — 2003
Business/Corporate Communications
Valencia Community College 1995 — 2000
Associate of Arts (AA), Theatre/Theater
Oviedo High School 1991 — 1995
High School
Penn State World Campus 2002 — 2003
Communication and Media Studies
Merlin Entertainments plc March 2015 - Present
Universal Parks & Resorts October 2014 - May 2015
Walt Disney World November 2013 - March 2015
Walt Disney World October 2012 - March 2015
Universal Orlando May 2013 - December 2013
Walt Disney World February 2012 - September 2012
Skills
Hospitality, Hospitality Management, Food & Beverage, Hotels, Hospitality Industry, Resorts, Tourism, Theme Parks, Coordinating Events, Crowd Control
Education
Rollins College - Crummer Graduate School of Business 2015 — 2017
Master of Business Administration (M.B.A.)
University of Central Florida 2011 — 2015
Bachelor's of Science, Hospitality Management
Concierge Realty March 2015 - Present
Margaritaville October 2014 - March 2015
Universal Orlando January 2014 - June 2014
Fox News Channel August 2013 - December 2013
MSLGROUP May 2013 - July 2013
Uproar PR January 2013 - May 2013
Rollins College August 2012 - May 2013
Theodore Leaf June 2012 - August 2012
Office of US Senator Marco Rubio January 2012 - May 2012
Kappa Delta August 2011 - May 2012
Skills
Public Relations, Event Planning, Microsoft Office, Social Networking, Creative Writing, Event Management, Public Speaking, Press Releases, Microsoft Excel, Microsoft Word, Social Media, Blogging, Hootsuite, Pinterest, YouTube, Media Relations, PowerPoint, Video Editing, Cision, Facebook, Facebook Marketing, iMovie, Final Cut Pro, Editing, Instagram, AP Style, Avid, Social Media Marketing, Research, Customer Service, CisionPoint, Adobe Design Programs, TweetDeck, Manage Flitter, Events Coordination, Twitter, Lotus Notes, Bazaarvoice, Journalism, Avid Newscutter, Inews, creative storytelling, Media Coverage, press release..., booking travel, Recruitment Advertising, Recruiting
Education
Rollins College 2010 — 2014
Bachelor of Arts (B.A.), Critical Media and Cultural Studies
Crawford Entertainment January 2013 - Present
The Crawford Group July 2009 - Present
Universal Orlando Resort April 1997 - April 2009
Universal Orlando April 1997 - March 2009
NBC Universal 1997 - 2009
Universal Orlando February 2006 - July 2007
WCPX-TV CBS Orlando June 1983 - March 1997
First Media Entertainment, Inc. Orlando April 1990 - January 1995
Telepictures-Los Angeles May 1983 - June 1984
Corinthian Broadcasting-New York February 1982 - May 1983
Skills
Show Runner, Video Production, Television, Video, Broadcast, Advertising, Publicity, Producing, Film Production, Post Production, Videography, Digital Media, Production Managment, Media Production, Creative Direction, Commercials, New Media, Film, Entertainment, Reality, Broadcast Television, HD Video, Camera, Storytelling, Video Editing, Documentaries, Voice Over, Sound, Multimedia, Avid Media Composer, Web Video, Media Relations, Digital Video, Press Releases, Editing, Casting, Live Events, Avid, Marketing, Content Strategy, Broadcast Journalism, Radio
Education
Rockland Community College
Psychology
University of Miami
Television and film production
Church Equippers November 2013 - Present
2nd Acts Ministries November 2012 - Present
Strategic Impressions March 2012 - Present
Maximized Living October 2014 - July 2015
Universal Orlando August 2009 - June 2011
Universal Orlando January 2007 - August 2009
Six Flags Great Adventure June 2003 - December 2006
Rogers ENCORE Drama September 2000 - March 2004
Skills
Public Speaking, Event Management, Team Building, Non-profits, Event Planning, Customer Service, Microsoft Office, Social Media Marketing, Nonprofits, Discipleship, Discipleship Training, Ministry Development, Ministry Leadership, Leadership Development, Teaching, Research, Life Coaching, Technical Support, Business, Budgets, Management, Social Media, Public Relations, Hospitality, Outlook, Human Resources, PowerPoint, Entertainment, Leadership, Training, Strategic Planning
Education
Antioch School 2010 — 2015
Master's degree
Palm Beach Atlantic University 2007 — 2014
Bachelor’s Degree
Valencia College 2008 — 2010
AA
John R. Rogers H.S. 1999 — 2004
High School
Universal Orlando Resort August 2014 - Present
Universal Orlando April 2012 - August 2014
MMGY Global January 2011 - April 2012
Hearst Television May 2010 - December 2010
Fry Hammond Barr February 2009 - April 2010
WAVE Corporation April 2008 - December 2008
Fairwinds Credit Union May 2006 - April 2008
Skills
Digital Media, Email Marketing, SEM, New Media, Data Analysis, Digital Marketing, Web Analytics, Media Planning, Social Media Marketing, Online Advertising, Advertising, Google Analytics, Social Media, Press Releases, SEO, Media Buying, Facebook, Marketing Strategy, Public Relations, Digital Strategy, Online Marketing, Project Management, Interactive Marketing, Marketing, Integrated Marketing, PPC, Google Adwords
Education
Rollins College - Crummer Graduate School of Business 2006 — 2008
MBA, Marketing, International Business
Rollins College 2002 — 2006
BA, Sociology, Communications
WEDU May 2014 - Present
Hillsborough Community College Mainstage Theater February 2013 - Present
Rhino Staging January 2012 - Present
Freelance May 1995 - Present
Gypsy Dreams July 2006 - March 2014
Jewelry Exchange March 2004 - March 2010
Universal Orlando October 1997 - June 2004
WRKL 910 am January 1996 - January 1997
1010 WINS 1995 - 1997
Skills
Theatre, Video, Entertainment, Film, Sound, Broadcast, Voice Over, Live Events, Lighting, Production Managment, Stage Management, Editing, Theme Parks, Stage, Commercials, Improvisation, Set Design, Directing, Video Production, Performing Arts, Film Production, Musical Theatre, Theatrical Production, Festivals, Acting, Costume Design, Stage Lighting, Recording, Radio, Lighting Design, Video Editing, Camera Operation, Graphics, Technical Direction
Education
Hillsborough Community College 2013 — 2014
Certificate, Television Production/ Video Editing and Post Production
Pace University 1987 — 1995
BFA, Theatre
University of South Florida
Certification, Master Valuer, Gemology
Winter Park Tech
cert, Jewelry manufacture, repair and design
Orange Lake Resort April 2006 - Present
Universal Orlando April 1999 - March 2006
Skills
Hospitality, Hospitality Management, Customer Service, Resorts, Hotels, Hospitality Industry, Front Office, Restaurants, Food & Beverage, Hotel Management, Revenue Analysis, Micros, Catering, Tourism, Trade Shows, P&L, Pre-opening, Forecasting, Food, Restaurant Management, Budgets, Employee Relations, Rooms Division, Banquets, Process Scheduler, Culinary Skills, Event Management, Fine Dining, Team Building, Event Planning, Time Management, Training, Menu Development, Customer Satisfaction, Food Service, Hiring, Inventory Management, Employee Training, Recruiting, Leadership, Operations Management, Supervisory Skills, Purchasing, Payroll, Sales, Human Resources, Management, Marketing, New Hire Orientations, Outlook
Education
Queens University of Charlotte 1986 — 1990
BA, Business
Sungard Public Sector September 1998 - Present
Advanced Processing & Imaging, Inc. August 2013 - April 2014
Fiserv September 2000 - August 2001
GSSC September 1997 - September 1998
Universal Orlando January 1994 - September 1997
BG&E 1990 - 1993
United States Navy 1986 - 1989
Skills
Agile, Business Analysis, Public Sector, Usability Testing, Competitive Analysis, Agile Methodologies, Salesforce.com, Product Management, Analysis, Training, Solution Selling, Software Project..., Quality Assurance, Program Management, Software Documentation, Business Intelligence, Software Development, Cloud Computing, Scrum, SaaS, Strategic Partnerships, Requirements Analysis, Enterprise Software, Product Development, Management
Education
Rollins College 1995 — 1997
BA, Organizational Communications (Marketing)
Valencia College 1993 — 1995
AA, Organizational Communication
Universal Orlando December 2010 - Present
SeaWorld Parks & Entertainment 2011 - 2011
Rollins College 2009 - 2011
Education
Rollins College - Crummer Graduate School of Business
LMG, Inc. August 2014 - Present
LMG, Inc. November 2011 - Present
Universal Orlando January 2010 - Present
Freelance August 2009 - Present
Freelance 2009 - 2013
Performance Event Services October 2009 - April 2010
Freeman Audio Visual January 2008 - August 2009
Walt Disney World November 1997 - December 2007
Walt Disney World 1997 - 2007
Skills
AutoCAD, Vectorworks, Moving Light Programmer, Product Design, Production Managment, Live Events, Lighting, AV, Lighting Design, Entertainment, Corporate Events, Stage Management, Theatre, Sound, Event Management, Stage Lighting, Event Planning, Trade Shows, Stage, Set Design, Theatrical Production, Theme Parks, Technical Direction, Concerts, Disney, Production Management
Education
Point Park University 1993 — 1995
BA, Theatre Arts
University of North Carolina School of the Arts 1990 — 1992
Design and Production
First State Bank of the Florida Keys February 2015 - Present
American Cancer Society August 2014 - February 2015
Remington Hotels August 2013 - August 2014
Universal Orlando August 2006 - August 2013
Universal Orlando February 2000 - August 2006
GES Exposition Services November 2003 - November 2005
Hewitt Associates February 1999 - April 2000
Bank of America March 1995 - February 1999
Skills
Trade Shows, Meeting Planning
Education
Penn State University 1979 — 1983
BS, Marketing
George Mason University - School of Management 1990 — 1993
MBA
Universal Orlando Resort July 2015 - Present
Universal Orlando November 2012 - Present
Universal Orlando 2005 - November 2012
Universal Orlando March 2003 - April 2005
Universal Orlando March 2001 - March 2003
Universal Orlando March 1995 - February 2001
Skills
Technical Leadership, Project Planning, Scopes Of Work, Project Estimation, Vendor Management, Permit Drawings, Permit Compliance, Building Inspections, NFPA 101, Project Bidding, Production Budgeting, Microsoft Excel, Kronos Timekeeping, SharePoint, Microsoft Office, Mac OS X, Procurement, Life Safety, Facilities Management, Theme Parks, Entertainment, Production Managment, OS X, Hospitality, Stage Management, Theatre, Live Events, Show Production, Leadership, Producing, Being Awesome, Building Relationships, Communication Skills, Organizational Behavior, Purchasing Negotiation, Concert Production, Hospitality Management, Creative Writing, HTML, Social Media, SAP SRM, Event Producing, Improvisation, Theatrical Production, Stage Lighting, Comedy, Voice Acting, Production Management, Event Management, Event Planning
Education
Rollins College 2008 — 2011
Bachelor of Arts (B.A.), Organizational Behavior
Disney Parks & Resorts February 2015 - Present
Walt Disney World December 2011 - Present
Walt Disney World July 2011 - November 2011
Universal Orlando January 2011 - June 2011
Great Wolf Lodge January 2009 - August 2010
Skills
Data Analysis, Digital Marketing, Email Marketing, Microsoft Excel, Leadership, Market Research, Management, E-commerce, SQL, Marketing Strategy, Sales, SEM, Omniture, Forecasting, Data Mining, SAS, HTML, Analytics, Call Centers, Content Management, Analysis, Marketing Research, Social Media Marketing, Advertising, Presentations, Smartboard, JavaScript, Data Visualization, Reporting & Analysis, CRM, Marketing, Tableau
Education
Rollins College - Crummer Graduate School of Business 2010 — 2012
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
University of Wisconsin-Madison 2004 — 2008
Bachelor of Applied Science (BASc), Consumer Science
Brevard County Schools October 2004 - Present
Universal Orlando May 2002 - May 2005
Skills
Customer Service, Public Speaking, Microsoft Office, Coaching, Microsoft Word, Social Media, PowerPoint, Research, Team Building, Teaching, Prezi, Teacher Training, Literature, Writing, Student Counseling
Education
University of Central Florida 2009 — 2010
Master of Education (M.Ed.) Coursework, Education/Teaching of the Gifted and Talented
Saint Leo University 1998 — 2001
Bachelor of Arts (B.A.), English Secondary Education
Orlando Health March 2014 - Present
Universal Orlando July 2010 - Present
Marriott International January 2012 - January 2013
Universal Orlando March 2010 - July 2010
Universal Orlando September 2008 - February 2010
Skills
Hospitality, Tourism, POS, Customer Service, General Office Duties, Customer Relations, Guest Service, Retail, Word, PowerPoint, Coaching, Negotiation, Teamwork
Education
University of Central Florida 2013 — 2015
Master's degree, Health Services Administration
Rosen College of Hospitality Management 2008 — 2011
BS, Hospitality Management
Palm Beach Community College 2004 — 2008
AA, Business
DC & Associates, PA January 2001 - Present
Becky Crowder Events March 2011 - Present
Jamberry Nails January 2013 - September 2014
doTERRA July 2013 - January 2014
PartyLite Gifts September 2011 - July 2013
Rosen Centre Hotel August 2006 - September 2010
Nordstrom July 2005 - August 2006
Aramark, Inc October 2004 - June 2005
Sea World Orlando 2004 - 2004
Universal Orlando 2001 - 2003
Skills
Hospitality Management, Hospitality, Event Planning, Banquets, Food & Beverage, Hospitality Industry, Catering, Hotels, Budgets, Microsoft Office, Menu Development, Restaurants, Sales, Event Management, Resorts, Meeting Planning, Corporate Events, Customer Service, PowerPoint, Tourism, Front Office
Education
University of Central Florida 2003 — 2004
Bachelor of Science, Hospitality Management
Oklahoma Christian University 1999 — 2003
Quest Drape March 2014 - Present
Quest Drape February 2013 - March 2014
Dazian LLC April 2011 - February 2013
Universal Orlando May 2004 - April 2011
Brinks Home Security January 1999 - May 2004
Six Flags Over Texas June 1997 - January 1999
Six Flags Great Adventure March 1990 - June 1997
Totally Fun Company 1994 - 1994
Skills
Event Management, Event Planning, Events, Corporate Events, Private Events, Budget Process, Operating Budgets, Team Leadership, Team Management, Operations Management, Operational Planning, Theme Parks, Theme Events, Themed Entertainment, Events Coordination, Event Producing, Live Event Producer, Live Events, Events Organisation, Meeting Planning, Budgets, Trade Shows, Hospitality, Entertainment, Hotels, Management, Customer Service, Social Media Marketing, Leadership
Education
The College of New Jersey 1994 — 1995
BA, TV/Theater Production
Ocean County College 1992 — 1993
AA, Liberal Arts/Theater Arts
Westgate Resorts November 2013 - July 2014
Universal Orlando January 2005 - November 2013
Marriott Vacation Club International May 1996 - January 2004
Skills
Business Planning, Financial Modeling, Forecasting, Financial Analysis, P&L, Strategic Planning, Financial Reporting, Valuation, Market Research, Business Strategy, Resorts, Budgets, Finance, Analysis, Team Building, Income Statement, Mergers & Acquisitions, Business Development, Sales, Strategy, Event Management, Project Planning, Variance Analysis
Education
University of Florida 1995 — 1996
MBA, Finance
University of Florida - Warrington College of Business Administration 1995 — 1996
MBA, Finance
Penn State University 1986 — 1990
Bachelor of Science, Finance
Fairview High School
Premier Rides, Inc. May 2014 - Present
IAAPA November 2011 - November 2013
Universal Orlando May 2012 - December 2012
Morey's Piers & Beachfront Waterparks May 2011 - August 2011
Great Coasters International Inc. June 2010 - December 2010
Skills
Revit, Microsoft Office, Matlab, AutoCAD, Inventor, Solidworks, Engineering, Mechanical Engineering, Leadership, CAD, Management, Finite Element Analysis
Education
Penn State University 2010 — 2014
Bachelor's Degree, Mechanical Engineering
Indianapolis Director of Food & BeverageIndy-Grand CasinoMarch 2011 - April 2013
Rivers Casino January 2008 - January 2010
Mount Snow Resort June 2002 - May 2007
Universal Orlando June 2000 - January 2002
CR Sparks Restaurant & Event Center April 1999 - January 2000
Mohegan Sun Casino May 1996 - November 1998
Horizon Hotels Ltd. September 1984 - September 1995
Skills
Food & Beverage, Hospitality, Hotels, Restaurants, Hospitality Management, Banquets, Hospitality Industry, Catering, Fine Dining, Culinary Skills, Pre-opening, Hotel Management, Restaurant Management, Casino, Food Service, Food, Resorts, Event Management, Customer Service, Gourmet, Sanitation, Pastry, Cuisine, Customer Satisfaction, Revenue Analysis, VIP, Micros, Wine, Menu Engineering, Banquet Operations, Guest Service Management, Menu Costing, Recipes, Opening Hotels, New Restaurant Openings, Seafood
Education
Post University 1966 — 1968
BS, Hospitality Management
The Culinary Institute of America 1964 — 1966
AA, Culinary Arts
University of Central Florida August 2006 - Present
.Com Marketing December 2009 - 2010
NBC Universal - Universal Orlando Resort September 1998 - June 2009
Universal Orlando July 2003 - April 2005
Skills
Marketing Strategy, Budgets, CRM, Media Planning, Event Management, Social Media Marketing, Social Media, Event Planning, Marketing, Online Advertising, Email Marketing, Public Speaking, Public Relations, Advertising, Lead Generation, Social Networking, Sales, SEM, Market Research, Marketing Communications, Mentoring, Hospitality, Strategy, Leadership, Integrated Marketing, Volunteer Management, Teaching
Education
Rollins College 2002 — 2004
MA
University of Central Florida 1998 — 2002
BA
Parker Realty Group Realtor Sales AssociateParker Realty GroupJuly 2015 - Present
Space to Grow Charities 2005 - Present
Raise Your Glass Promotions October 2011 - Present
Berkshire Hathaway Home Services (BHSS) Results Realty December 2014 - June 2015
Universal Orlando August 2011 - September 2014
Wyndham Vacation Ownership September 2009 - February 2011
Hilton Grand Vacations February 2008 - March 2009
Hilton Grand Vacations August 2005 - March 2008
Hard Rock Hotel at Universal Orlando September 2004 - August 2005
Orlando/Orange County Convention & Visitors Bureau May 2003 - September 2004
Skills
Community Outreach, Project Management, Leadership, Marketing Strategy, Training, Volunteering, Team Building, Event Planning, Entrepreneurship, Management, Executive Support, Fundraising, Procurement, Nonprofits, Public Relations, Coaching, Event Management, Social Networking, Budgets, Time Management, Marketing, Social Media, Employee Relations, Non-profits, Strategic Planning, Customer Service, Public Speaking, Microsoft Word, Human Resources, Staff Development, Leadership Development, Organizational..., Volunteer Management, Microsoft Office, Outlook, Teamwork
Education
Florida Real Estate Learning Center 2014 — 2014
Realtor, State of Florida, Real Estate
Rollins College 2009 — 2009
Certificate, Volunteer Management
Murry Bergtraum High School
Chase February 2015 - Present
Universal Orlando November 2012 - Present
Walt Disney World August 2014 - February 2015
Walt Disney World December 2013 - August 2014
Walt Disney World August 2013 - December 2013
Morey's Piers & Beachfront Waterparks May 2012 - September 2012
Bryce Jordan Center August 2011 - April 2012
Carmike Cinemas January 2006 - August 2011
Cedar Point Amusement Park May 2008 - October 2010
Krislund Camp & Conference Center June 2006 - August 2007
Skills
Leadership, Process Scheduler, Training, Customer Service, Event Planning, Editing, Social Networking
Education
Penn State University 2007 — 2012
Recreation, Parks, and Tourism Management, Commercial and Community Option
Beehive Marketing Group May 2015 - Present
For Better, Not Worse May 2015 - Present
HR Florida State Council, Inc. May 2015 - Present
South Brevard Society for Human Resource Management November 2013 - Present
Florida Blue January 2006 - Present
Business Outsourcing Solutions and Consulting, Inc. January 2011 - Present
Willis November 2012 - May 2015
Universal Orlando September 2003 - January 2006
Universal Orlando October 2001 - September 2003
Skills
Employee Benefits, Human Resources, Employee Relations, Recruiting, Training, Business Innovation, Business Strategy, Interviews, Coaching, Insurance, Benefits Administration, Marketing, Leadership Development, Sales, Onboarding, Health Insurance, Strategy, HR Consulting, HRIS, PeopleSoft, Talent Management, New Business Development, Policy, Program Management, Employee Engagement, Life Insurance, Disability Insurance, Networking, Negotiation, Team Management, Employee Training, Health Care Reform, Property & Casualty..., FMLA, New Hire Orientations, Strategic HR, Open Enrollment, Analysis, Consulting, Resume Writing
Education
Rollins College 2000 — 2002
Master of Arts (M.A.), Human Resources Management and Services
University of Central Florida 1995 — 1999
Bachelor of Arts (B.A.), Psychology
Winter Park High School
Darden Restaurants December 2011 - September 2013
Darden Restaurants September 2007 - November 2011
Darden Restaurants September 2004 - September 2007
Darden Restaurants August 2000 - September 2004
Press Commuication, LLC April 1998 - December 1999
Universal Orlando September 1997 - March 1998
State of Florida February 1997 - October 1997
University of Central Florida April 1991 - January 1997
Skills
Restaurants, Employee Relations, Human Resources, Hospitality, Budgets, Employee Benefits, Customer Service, Strategic Planning, Food & Beverage, Inventory Management, Payroll, HRIS, Hiring, Training, Employee Training, Leadership, Succession Planning, Analysis, Project Management, Vendor Management, Account Reconciliation, Compliance, Coaching, General Ledger, HIPAA, Nonprofits, Outsourcing, Relocation, PeopleSoft, Deferred Compensation, Performance Management, New Hire Orientations, Management
Education
Rollins College
BA, Organizational Communication, 3.50 GPA
University of Central Florida
Masters, Public Administration, Summa Cum Laude
Smith Mackie November 2010 - Present
The Knight Club July 2009 - Present
Amalie Arena 2015 - 2015
Amalie Arena 2015 - 2015
Macy's November 2009 - October 2011
Interactive Solutions 2008 - 2009
Universal Orlando 2007 - 2007
University of Tampa 2006 - 2007
Skills
Salesforce.com, Marketing, Social Media, Project Management, Inventory Management, Scheduling, Product Marketing, Account Management, Market Research, Social Media Marketing, Leadership, CRM
Education
University of Tampa - John H. Sykes College of Business 2006 — 2009
Master of Business Administration, Marketing
Rutgers University-New Brunswick 2003 — 2006
Bachelor of Arts, Economics, History
Princeton Day School 1998 — 2002
Aura Marketing & Media LLC May 2011 - Present
Zelmar Kitchen Designs & More LLC May 2007 - Present
Universal Orlando January 2011 - May 2011
CPI Centro Panamericano De Idiomas May 2010 - August 2010
Skills
Marketing, Advertising, Web Design, Graphic Design, Logo Design, Marketing Research, Social Media Marketing, Digital Marketing, Photoshop, Marketing Communications, Photography, Social Media, Web Analytics, Microsoft Office, Web Development, Customer Service, PowerPoint, Sales Management, Illustrator, Wedding Photography
Education
Rollins College 2007 — 2011
Bachelor's Degree, International Business (Marketing)
Dr. Phillips High School 2003 — 2007
Universal Orlando Resort May 2015 - Present
Top Shelf Tailgate September 2013 - Present
Universal Orlando Resort June 2011 - May 2015
Universal Orlando January 2011 - May 2011
NBC Universal June 2010 - August 2010
Church Hill Classics January 2010 - May 2010
Skills
Event Management, Promotions, PowerPoint, Facebook, Social Media, Social Media Marketing, Marketing, Social Networking, Event Planning, Microsoft Office, Marketing Strategy, Email Marketing, Microsoft Excel, Marketing Communications, Advertising, Leadership, Public Speaking, Program Management, Blogging, Online Advertising
Education
Western Connecticut State University 2009 — 2011
BBA, Supervisory Management
Ocean County College 2006 — 2009
Associate, Business Management
Walt Disney Parks & Resorts May 2011 - Present
Disney Cruise Line December 2006 - May 2011
Walt Disney World July 2003 - December 2006
Disneyland Resort 2005 - 2006
Universal Orlando June 2000 - July 2003
Sears Home Improvement Products February 1998 - June 2000
Six Flags St. Louis May 1995 - January 1998
Skills
Human Resources, Onboarding, Talent Acquisition, HRIS, Change Management, HR Policies, Employee Relations, Succession Planning, Recruiting, Employee Benefits, New Hire Orientations, Personnel Management, Employee Engagement, Talent Management, Budgets, Customer Service, Applicant Tracking..., Performance Management, Leadership, Management, Sourcing, Training, Temporary Placement, Organizational..., Leadership Development, Deferred Compensation, Benefits Administration, College Recruiting, Payroll, FMLA, Coaching, Workforce Planning, Labor Relations, Strategic Planning, Hiring, Employer Branding, Employee Training, HR Consulting, Interviews
Education
Rollins College - Crummer Graduate School of Business 2007 — 2008
MBA, Management
University of Missouri-Saint Louis 1993 — 1997
BS Education, Elementary Education & Training
Blue Man Group July 2015 - Present
Dr. Phillips Center for the Performing Arts February 2014 - July 2015
Cirque du Soleil June 1998 - January 2014
Datamax May 1996 - May 1998
Universal Orlando 1989 - 1996
Westin Hotels & Resorts--Walt Disney World Swan 1989 - 1989
Marriott Hotel (Marriott's Orlando World Center) 1988 - 1989
Skills
Employee Relations, Talent Acquisition, Talent Management, Entertainment, Recruiting, Human Resources, HRIS, Organizational..., Benefits Administration, Employee Benefits, SAP HR, Taleo, Training, Performance Management, Management, Succession Planning, Employee Engagement, Personnel Management, Interviews, Employment Law, Time Management, Policy, Start-ups, Workforce Planning, Employee Training, Onboarding, College Recruiting, New Hire Orientations, Crisis Management, HR Policies, HR Consulting
Education
Rollins College 1981 — 1985
BS, Liberal Arts
Ridgefield High School
Revel Decor Inc April 2015 - Present
Freelance November 2013 - April 2015
Luci Creative October 2014 - March 2015
Savannah College of Art and Design January 2012 - November 2013
Universal Orlando June 2013 - August 2013
Herschend Family Entertainment June 2012 - August 2012
Radical Media January 2010 - May 2010
Gawker Media January 2009 - January 2010
Skills
production design, Illustration, Graphic Design, Writing, Theme Parks, Film, Art Direction, Scenic Painting, Themed Entertainment, Creative Direction, Television, Video Production, Product Design, Painting, Model Making, Set Design, Photoshop, InDesign, Adobe Creative Suite, Illustrator, Concept Development, Storyboarding
Education
Savannah College of Art and Design 2012 — 2014
Master of Fine Arts (MFA), Production Design
Pratt Institute 2007 — 2011
Bachelor of Fine Arts (BFA), Graphic Design
NYU in Berlin 2010 — 2010
Pratt in Venice 2009 — 2009
Painting, Printmaking, History of Venetian Art
AIFS Study Abroad in Paris 2008 — 2008
French Language and Literature
Universal Orlando October 2009 - Present
Universal Orlando Resort 2004 - 2009
Education
Purdue University 1976 — 1978
Master of Science (MS), Civil Engineering
Purdue University 1971 — 1976
Bachelor of Science (BS);, Civil Engineering
Nickelodeon Suites Resort March 2008 - Present
Ginn Company December 2004 - March 2008
Universal Orlando September 1998 - February 2004
Westgate Resorts 2004 - 2004
Skills
ADP E-Time, ADP Workforce Now, Taleo, Ultipro, Human Resources, Employee Relations, Training, Talent Management, Recruiting, Onboarding, Tourism, Hiring, Resorts, Hotels, Hospitality, Employee Engagement, New Hire Orientations, Hospitality Industry, Team Building, Hospitality Management, HRIS, Employee Training, College Recruiting, Budgets, Succession Planning, Workforce Planning, Employee Benefits, Organizational..., Applicant Tracking..., Hotel Management, HR Policies, Benefits Administration, SPHR, Social Media, Personnel Management, Interviews, Performance Management, Talent Acquisition
Education
Human Resources Certification Institute
SPHR - Senior Professional of Human Resources
Penn State University 1982 — 1987
BA - Communications, Communications
Henya Direct, LLC April 2009 - Present
Universal Studios Dubailand July 2008 - April 2009
Levy Restaurants March 2007 - June 2008
Starbucks Coffee Company April 2006 - August 2006
Universal Studios Hollywood June 2005 - February 2006
Universal Orlando January 1995 - May 2005
Sea World October 1983 - January 1995
Skills
Team Building, Vendor Relations, Strategic Planning, Negotiation, Menu Development, Pricing, Profit Maximization, Organizational..., Sanitation, Technology Integration, Food Safety, P&L Management, Contract Negotiations, Profit & Loss Management, Income Statement, Marketing Strategy, Contract Negotiation, Customer Service, Business Strategy, Trade Shows, Marketing, Strategy, Sales, Contract Management, Procurement, Management, Program Management, Purchasing, Operations Management, Training, Food & Beverage, Competitive Analysis, Event Management, Retail, Restaurants, Merchandising, Hospitality, Recruiting, Food, Hiring, Budgets, Forecasting, Profit, Hotels, Project Planning, Customer Satisfaction, Inventory Management, Food Service, Revenue Analysis, Leadership
Education
Queens College 1983 — 1983
University of Central Florida
Harry S Truman
Harry S Truman
Morrison January 2014 - Present
Eurest June 2011 - October 2013
East Hills Athletics August 2010 - June 2011
Chipotle Mexican Grill December 2007 - July 2010
Universal Orlando March 2001 - November 2007
Skills
Management, Culinary Management, Team Building, Business Development, Business Planning, Sales Operations, Food, Restaurants, Food & Beverage, Chef, Catering, Menu Development, Hospitality, Restaurant Management, Culinary Skills, Hospitality Management, Banquets, Food Safety, Hospitality Industry, Fine Dining, Cooking, Cuisine, Recipes, Pre-opening, Hotels, Wine, Budgets, Inventory Management, Sanitation, Event Planning, Hiring, Customer Service, Food Industry, Food Preparation, P&L, HACCP, Food Quality, Training
Education
Paul Smith's College 1989 — 1992
Culinary Arts
Paul Smith's College 1989 — 1991
Culinary Arts, Culinary Arts/Chef Training
Morgan Foods, Inc. August 2014 - Present
Morgan Foods, Inc. May 2013 - August 2013
Red Gold May 2012 - August 2012
Universal Orlando June 2011 - August 2011
Skills
R&D, Quality Assurance, Food Science, Food Processing, Sensory Evaluation, HACCP, Food Technology, Food Industry, Food Safety, Ingredients, GMP, Quality System, Food, Food Microbiology, Food Manufacturing, Continuous Improvement, Product Development, Lean Manufacturing, Manufacturing
Education
Purdue University 2010 — 2014
Bachelor of Science (B.S.), Food Science
Freelance January 1999 - Present
TeaLovey™ May 2014 - Present
Connextions July 2013 - April 2014
OneBlood March 2010 - July 2013
Compass Knowledge Group March 2007 - March 2010
Orange County Public Schools April 2000 - March 2007
Sylvan Learning 2000 - 2001
PACE Brantley Hall School August 1998 - April 2000
Norrell December 1997 - August 1998
Universal Orlando October 1996 - December 1997
Skills
E-Learning, Instructional Design, Captivate, Camtasia, Staff Development, Learning Management..., Training, Curriculum Design, Dreamweaver, Editing, Microsoft Office, Teaching, Social Media, Customer Service, Moodle, Learning Management, PowerPoint, Research, Leadership Development, Web Design, Microsoft Excel, Content Development, Instructor-led Training, Microsoft Word, Needs Analysis, Instructional Technology, Higher Education, Program Management, Interviews, Public Speaking, Adult Education, Web Content Management, Leadership, HTML, Video Editing, WYSIWYG layout tools, WordPress, ADDIE, SharePoint, Curriculum Development, Adobe Creative Suite, Content Management, Social Networking, Web 2.0, Outlook, Writing, Blogging, SEO, Distance Learning, Quality Assurance
Education
Mountain State University (MSSL) 2007 — 2009
M.S. Strategic Leadership, 2009
Rollins College 1995 — 1997
B.A, Environmental Studies
Florida Educator's Certification
Educator's Certificate, General Science; Middle Grades Math
Tiger Audio, Inc. January 2009 - Present
N/A June 2006 - December 2008
Show Systems, Inc November 2004 - June 2006
Universal Orlando October 2003 - September 2005
Total Entertainment, Inc November 2003 - February 2004
Concert Systems USA, Inc July 2001 - August 2003
Freelance Soundman January 1990 - July 2001
Skills
Sound, Live Sound, Technical Direction, FOH, Sound Systems, Production Managment, Professional Audio, Concerts, Stage Management, AV, Audio Engineering, Live Events, Studio Recording, Sound Reinforcement, Sound Design, Music Production, Tour Management, Concert Production, Sound Editing, Pro Tools, Audio Editing, Musical Theatre, Digital Consoles, Entertainment, Recording, Projection, Live Recording, Show Production, System Optimization, Festivals, Audio Post Production, RF systems, monitor engineer, Audio, Event Producing, Corporate Events, Stage Lighting, Lighting Design, Talent Booking, Band, Stage, Mastering, Rock, Music Industry, DJ, Musicians, A, Lighting
Education
The Recording Workshop 1992 — 1992
Audio Engineering/ Studio Maintenance
Pasco-Hernando Community College 1991 — 1992
Music
Universal Orlando August 2012 - Present
The Ox Sports Bar and Grill August 2009 - February 2012
Applebee's February 2007 - June 2009
Game Stop June 2005 - February 2007
Skills
Customer Service, Computer Technology, Advertising, Marketing, Leadership, Inventory Management, Time Management, Data Entry, Sales, File Management, Teamwork, Merchandising, PowerPoint, Microsoft Word, Retail, People Skills, Outlook
Education
Walsh College 2011 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Oakland Community College 2006 — 2011
Obtained Associates, Business Administration
Lake Orion High School 2002 — 2005
Computer Science; Computer Science; computer science
Digital Risk March 2014 - Present
Digital Risk July 2013 - Present
ApexOne Realty, Inc. January 2008 - Present
Golfsmith June 2008 - January 2015
Universal Orlando March 2007 - November 2013
STV Monteverde June 2011 - July 2011
Skills
Oracle, POS, MLS, Microsoft Office, Spanish, Team Leadership, Strategic Leadership, Business Development, Marketing, Analysis
Education
University of Central Florida 2011 — 2012
MBA
Rollins College 2008 — 2011
Palace Sports & Entertainment 2011 - Present
Palace Sports & Entertainment April 1994 - Present
Michigan Renaissance Festival September 1982 - Present
Universal Orlando June 1990 - June 1993
Skills
Ticket Sales, Archtics, Sports Marketing, Sponsorship Sales, Sports Management, Sponsorship, Event Management, Sports, Event Planning, Entertainment, Facebook, Social Media Marketing, Social Media, Social Networking, Theatre, Marketing, Public Relations, Stage Management, Fundraising, Press Releases, Advertising, Nonprofits, Acting, Publicity, Corporate Events, Community Outreach, Video Production, Sales, Performing Arts
Education
Oakland University 1979 — 1984
Bachelor of Arts (B.A.), Theatre/Theater
Expedia Local Expert July 2011 - Present
Universal Orlando January 2008 - July 2011
Walt Disney World August 2009 - January 2011
Skills
Customer Service, Event Management, Word, Hotels, Microsoft Office, Hospitality, Guest Service, Customer Relations, Excel, Event Planning, Opera, Front Office, PowerPoint, Hospitality Management, Guest Satisfaction, Hospitality Industry, Outlook, Inventory Management, Tourism, Problem Solving, Photoshop, Restaurants, Scheduling, Social Media, Writing, Resorts, Concierge Services, English, Food & Beverage, Public Speaking, Advertising, Telephone Skills, Fundraising, Customer Satisfaction, Hotel Management, Promotions, Windows, Entertainment, Theme Parks, Theaters, Attractions, Tickets
Education
Rollins College 2011 — 2011
BA, Performing arts
Valencia Community College 2008 — 2010
AS. Basic Studies, Teaching
VOXX Accessories Corporation June 2014 - Present
MSJ Construction Inc. June 2013 - August 2013
Aviobot Solutions May 2013 - August 2013
Universal Orlando June 2011 - August 2011
Skills
Microsoft Office, Matlab, AutoCAD, Solidworks, Microsoft Excel, Microsoft Word, PowerPoint, Engineering, Teamwork, CAD, Pro Engineer, C++
Education
Purdue University 2010 — 2014
Bachelor of Science (BS), Mechanical Engineering
Ryans IT, LLC July 2013 - January 2014
Bill Ray Nissan April 2011 - November 2012
Universal Orlando February 2010 - June 2011
Getem Termite and Pest Control Company October 2006 - December 2009
Skills
Customer Service, Document Review, Legal Research, Westlaw, LexisNexis, Pleadings, Legal Writing, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, Intellectual Property, Corporate Law, Telephone Skills, Data Entry
Education
DeAnza College 2014 — 2015
Associate of Arts (A.A.)
Seminole State College of Florida 2013 — 2014
Old Dominion University 2006 — 2009
Bachelor of Science
Digitas Health November 2012 - December 2012
Digitas Health October 2010 - November 2012
Digitas Health May 2008 - October 2010
Beyond Interactive August 2007 - May 2008
MS3 July 2005 - August 2007
Bristol Myers Squibb November 2004 - July 2005
Universal Orlando August 2002 - November 2004
New York Knicks April 2002 - August 2002
NBC Olympics August 2001 - March 2002
Skills
Digital Media, Digital Marketing, Digital Strategy, Online Advertising, Omniture, Google Analytics, Media Planning, Social Media Marketing, Advertising, Copywriting, Social Media, Marketing, Marketing Communications, Email Marketing, Integrated Marketing, Media Buying, Marketing Strategy, Mobile Marketing, SEO, SEM
Education
Penn State University 1997 — 2001
BS, Recreation & Park Management
UNSW Australia 2000 — 2000
2000 Olympics Study Abroad Program
Universal Orlando January 2014 - Present
PSAV February 2006 - November 2013
NBCUniversal, Parks and Resorts 1990 - 2005
Skills
Employee Relations, Talent Acquisition, Interviewing, Sourcing, Social Media, Employee Engagement, Social Networking, Public Speaking, Social Media Marketing, Talent Management, Succession Planning, Organizational..., Interviews, Onboarding, Recruiting, HRIS, Coaching, Personnel Management, Human Resources, College Recruiting, Deferred Compensation, Team Building, Customer Service, Labor Relations, Hiring, Employee Benefits, Training, Workforce Planning, Leadership, Employee Training, Employer Branding, Hospitality, Performance Management, Technical Recruiting, Applicant Tracking..., Temporary Placement
Education
Rollins College 2004 — 2007
Bachelor's degree, Organizational Development
Universal Orlando November 2009 - Present
OrlandoJobs.com / GreatInsuranceJobs.com December 2005 - November 2009
Partridge Consulting Group August 2004 - June 2007
PrimeCar Corporation August 2001 - July 2004
World Sports & Marketing, Inc. 1997 - August 2001
Cox Communications 1994 - 1997
CBS/WCPX-TV6 1994 - 1995
98.9 WMMO / Grannum Communications August 1991 - 1993
Skills
Marketing Strategy, Social Media Marketing, Social Media, Marketing Communications, Marketing, Event Management, Online Advertising, Advertising, Account Management, Email Marketing, Event Planning, Strategic Planning, Customer Service, Public Relations, New Business Development, Sales, Sales Management, Digital Marketing, Digital Media, CRM, Public Speaking, Entertainment, Online Marketing, Social Networking, Brand Development, Lead Generation, Trade Shows, Strategic Partnerships, Integrated Marketing, Direct Marketing
Education
Toastmasters International Club #8503 2010 — 2011
Public Speaking & Leadership
Anthony Robins Seminars 1991 — 2011
Self Development
Tom Hopkins Sales Training 2005 — 2006
Sales
Creative Problem-Solving Institute 1995 — 1996
Facilitator Training
Sandler Sales System Training 1987 — 1990
Sales Training
Rollins College 1979 — 1983
B.A., Biology Major, Business Minor
Universal Orlando Resort January 2011 - Present
Universal Orlando March 2009 - February 2010
Universal Orlando October 2007 - March 2009
Universal Orlando March 2006 - May 2007
Oneida BIngo & Casino June 2003 - February 2006
Skills
Resorts, Online Advertising, Marketing, Sales, Marketing Strategy, E-commerce, Tourism, Advertising, Market Planning, Strategy, Media Buying, Event Management, Email Marketing, Product Marketing, Hospitality, Digital Marketing, Sales Management, Direct Marketing, Integrated Marketing, Interactive Marketing, Public Relations, Customer Satisfaction, Customer Service, Marketing Communications, Competitive Analysis, Online Marketing, Account Management, Trade Shows, Strategic Partnerships
Education
University of Wisconsin-Oshkosh 2002 — 2007
Masters, Education
Purdue University 1997 — 2000
Bachelor of Arts (B.A.), Communications/Advertising
Peachstate Hobby Distribution November 2013 - January 2015
Peachstate Hobby Distribution March 2013 - November 2013
Star City Games September 2011 - April 2013
SwipeGo Card Management Systems April 2011 - September 2011
Pepperdine University Special Programs May 2010 - August 2010
Einstein Noah Restaurant Group, Inc. May 2009 - December 2009
Universal Orlando May 2007 - December 2007
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Adobe Acrobat, Mac, PC, French, Mandarin, Statistics, Economics, English, Research, Marketing, Sales
Education
Pepperdine University 2006 — 2011
Bachelor of Arts (B.A.), Economics, 3.45
Full Sail University October 2007 - Present
GRM Creative Services 1995 - Present
Universal Orlando 1989 - 1995
Skills
Higher Education, Video Editing, Creative Writing, Brand Development, Entertainment, Marketing, Digital Marketing, Blogging, Teaching, Social Networking, Broadcast, Facebook, Training, Editing, Social Media Marketing, Public Relations, Copywriting, Video, Video Production, Social Media, Multimedia, Interactive Storytelling, Story Structure
Education
Full Sail University
Masters of Fine Arts, Creative Writing
Rollins College
MA, Counseling
University of Nebraska-Lincoln
BS, Education and Sports Medicine
George Washington University January 2014 - Present
YMCA of Central Florida January 2013 - April 2014
Universal Orlando November 2012 - January 2013
YMCA of Central Florida January 2012 - January 2013
Universal Orlando April 2010 - November 2012
Center for Public and Nonprofit Management March 2009 - December 2009
Chamber of Commerce of Huntsville Alabama October 2005 - July 2007
Oakwood College February 2005 - April 2005
Skills
Research, Event Planning, Community Outreach, Grant Writing, Public Relations, Management, Program Management, Nonprofits, Strategic Planning, Fundraising, Social Media, Program Development, Public Speaking, Leadership, Training, Community Development, Customer Service, Volunteer Management
Education
The George Washington University 2013 — 2015
Masters Degree, Strategic Public Relations
Oakwood College 2000 — 2004
B.A., Communications
China April 2014 - Present
Rollins Alumni Association - China September 2012 - August 2014
The Beijing Axis August 2011 - April 2014
China Economist August 2010 - July 2011
Media Monitors SinoFile June 2010 - July 2011
Dezan Shira & Associates September 2009 - April 2010
JIN Magazine January 2009 - September 2009
Universal Orlando June 2008 - August 2008
HBIF of Florida, Inc. August 2006 - December 2006
Skills
Mandarin, English, Spanish, International Business, Market Research, Business Strategy, International Relations, Research, Marketing Strategy, Chinese culture, Business Development, Intercultural..., International Trade, Strategic Planning, Public Relations, China Business..., Marketing, Mergers & Acquisitions, Strategy, Marketing Research, Management Consulting, International Marketing, Market Entry, Entrepreneurship, Competitive Analysis
Education
Rollins College 2004 — 2008
Bachelor of Arts, International Business; Latin American and Caribbean Affairs
Oklahoma City University 2008 — 2010
MBA, International Business, Finance
Tianjin University of Finance and Economics 2008 — 2010
MBA, International Business, Finance
Quintiles February 2014 - Present
Universal Orlando March 2011 - February 2014
Universal Orlando September 2009 - March 2011
Collective Brands / Payless ShoeSource June 2007 - August 2009
City of Norfolk, VA June 2006 - May 2007
Skills
Performance Management, Organizational..., Research, Usability Testing, Talent Management, Engagement Surveys, Assessment for..., Competency Modeling, Succession Planning, Workforce Planning, Selection, Surveying, Employee Engagement, Organizational..., Leadership, 360 Feedback, Survey Design, Interviews, Market Research, Career Development, Change Management, Organizational Design
Education
Old Dominion University 2002 — 2007
Ph.D., M.S., Industrial/Organizational Psychology
University of North Carolina at Chapel Hill 1998 — 2002
B.S., Psychology
Universal Orlando August 2008 - Present
Kentucky Foods Group Limited October 2004 - October 2007
Joggers Cafe December 1999 - October 2004
Pizza Hut Dominican Republic 1992 - 1999
Jaragua Hotel & Resort 1988 - 1991
Education
Pontificia Universidad Católica Madre y Maestra 1986 — 1991
SeaWorld Parks & Entertainment August 2007 - Present
Orlando/Orange County Convention & Visitors Bureau October 1996 - August 2007
Universal Orlando 1994 - 1996
Travel Industry Association 1987 - 1992
Education
Penn State University 1983 — 1987
Universal Orlando 2001 - Present
Self Employed 2001 - Present
Wiley & Flynn Inc. 1991 - 2001
Gouchenour & Associates 1988 - 1991
Martin Marrietta 1986 - 1988
House of Collectibles 1982 - 1985
Skills
Video Production, Photography, Video, Film, Advertising, Commercials, Television, Entertainment, Film Production, Creative Direction, Videography, Post Production, Video Editing, Final Cut Pro, Multimedia, Production Managment, Producing, Digital Media, Broadcast, Mac, Camera, Brand Management, Media Production, Team Leadership, Digital Video, Digital Photography, Production Management
Education
Rochester Institute of Technology 1979 — 1982
Universal Orlando December 2013 - Present
Universal Orlando June 2010 - December 2013
Universal Orlando May 2006 - June 2010
Skills
Budgets, Microsoft Office, Cost Control, Microsoft Excel, Analysis, Financial Analysis, Leadership, Revenue Analysis
Education
Saint Joseph's University - Erivan K. Haub School of Business
Starwood Vacation Ownership June 2001 - Present
Universal Orlando 1999 - 2001
AirTran Airways November 1997 - January 1999
Skills
Training, Hospitality, Quality Assurance, Hospitality Industry, Team Building, Leadership, Employee Training, Hiring, Hospitality Management, Process Scheduler, Gallup-Certified..., Resorts, Customer Satisfaction, Hotels, Employee Relations
Education
Robert Morris University 1982 — 1990
Business Administration, Business
The Walt Disney Company April 2010 - Present
Walt Disney World August 2008 - April 2010
Mirabilis Ventures, Inc. August 2005 - May 2008
Profile for Success, Inc. August 2001 - July 2005
Universal Orlando July 1998 - January 2001
School Board of Brevard County, FL September 1995 - July 1998
Walt Disney World September 1992 - August 1995
Education
University of Central Florida - College of Business Administration 1997 — 1998
MBA, Master of Business Administration
Penn State University 1986 — 1990
B.S., Quantitative Business Analysis & Logistics Minor
Universal Orlando 1998 - Present
Visit Orlando (formerly Orlando/Orange County Convention & Visitors Bureau 1989 - 1998
Skills
Hotels, Resorts, Yield Management, Hospitality, Meeting Planning, Hospitality Industry, Revenue Analysis, Tourism, Hotel Management, Trade Shows, Event Management, Corporate Events, Catering, Front Office, Convention Services, Event Planning, Banquets, Pre-opening, Property Management..., Rooms Division
Education
Rollins College
Psychology
Event Imaging Solutions, Kodak Alaris 1999 - Present
Universal Orlando 1993 - 1999
Skills
Project Management, Project Planning, Illustrator, Budgets, Cross-functional Team..., Customer Service, Contract Negotiation, Microsoft Office
Education
Purdue University 1982 — 1986
BA, Interior Design
Universal Orlando August 2010 - Present
Universal Orlando September 2008 - August 2010
Universal Orlando May 1999 - September 2008
Universal Orlando August 1996 - May 1999
Skills
Administrative Support, Microsoft Office, General Office Duties, Outlook, Typing, Word, Spanish, Meeting Planning, Process Scheduler, Office Management, Microsoft Word
Education
Pace University - Lubin School of Business 1977 — 1982
BBA, General Business
Firehouse Subs February 2015 - Present
Visit Jacksonville June 2010 - January 2015
Visit Jacksonville September 2006 - June 2010
Universal Orlando September 2003 - April 2006
Skills
Marketing, Strategic Planning, Customer Service, Event Management, Management, Budgets, Microsoft Word, Hospitality Industry, Sales Management, Sales, Tourism, PowerPoint, Contract Negotiation, Hospitality Management, Microsoft Excel, Logistics, Outlook, Public Speaking, Hotels, Strategy, Hospitality, Project Planning
Education
Saint Leo University 2009 — 2012
Masters, Business Administration
University of Central Florida – Rosen College of Hospitality Management 2002 — 2006
BS, Hospitality/Tourism
Embassy Suites January 2015 - Present
Walt Disney World April 2010 - Present
Loews Hotels September 2014 - January 2015
Universal Orlando March 2012 - October 2014
The Disney Store November 2009 - January 2010
Skills
Public Relations, Public Speaking, Trilingual Interpreter, Written & Verbal..., Social Media..., Conflict Management, Microsoft Word, Microsoft Excel, PowerPoint, Speech Writing, Press Release Drafting, Proposal Writing, Telephone Etiquette, Associated Press style, Video Editing, Cpr Certified, Creative Writing, Marketing Communications, Photography
Education
Rollins College 2014 — 2015
Bachelor's in Progression, Public Relations, Advertising, and Applied Communication, Senior
William Paterson University of New Jersey 2012 — 2013
Bachelors in Progression, Public Relations, Advertising, and Applied Communication
Ramapo College of New Jersey 2008 — 2010
Westgate Resorts February 2014 - Present
Universal Orlando April 2013 - February 2014
Universal Orlando March 2010 - April 2013
Allied T Pro February 2008 - February 2009
Skills
Account Reconciliation, Variance Analysis, Variance Reports, General Ledger, SAP, Auditing, Budgets, Microsoft Office, Marketing, Outlook, Accounting, Microsoft Excel, Access, SharePoint, Financial Reporting
Education
Rollins College 2012 — 2014
Master of Business Administration (MBA), Business
Pace University - Lubin School of Business 2005 — 2008
BBA, Public Accounting
Universal Studios December 2009 - January 2010
Universal Studios 2009 - 2010
Universal Orlando September 2009 - November 2009
Walt Disney World May 2006 - November 2008
Education
Rollins College 2001 — 2005
BA, Theatre [Design Emphasis], Writing
jcpenney September 2014 - Present
American Eagle Outfitters August 2011 - September 2014
American Eagle Outfitters December 2006 - August 2011
Universal Orlando August 2006 - December 2006
Gap Inc. December 1998 - January 2006
Skills
Merchandising, Hiring, Customer Service, Scheduling, Blogging, Time Management, Management, Training, Retail, Process Scheduler, Coaching, Interviews, Marketing, Sales, Team Leadership
Education
State University of New York College at Plattsburgh 1999 — 2001
BA, Mass Media Communications
Westchester Community College 1999 — 1999
Rensselaer Polytechnic Institute 1997 — 1998
Computer Science
Loews Hotels October 2013 - Present
FrankCrum Staffing November 2011 - March 2014
BJ's Restaurants, Inc. November 2012 - February 2014
The Charles Hotel July 2010 - May 2011
Levy Restaurants April 2009 - July 2010
Levy Restaurants August 2007 - April 2009
Levy Restaurants June 2005 - July 2006
Universal Orlando July 2003 - April 2006
Nickelodeon Suites Resort January 2005 - June 2005
Skills
Menu Development, Catering, Culinary Skills, Food & Beverage, Banquets, Restaurants, Hospitality Management, Hospitality, Restaurant Management, Food Service, Cooking, Fine Dining, Cuisine, Micros, Sanitation, Time Management
Education
Pasco-Hernando State College 2013 — 2014
Associate's degree, Business Administration and Management, General
Pasco-Hernando Community College 2012 — 2013
AA in General Studies, Culinary management
Valencia College 2003 — 2006
Culinary Management, Culinary, and Hospitality
Valencia College
Associates; Associates, Hospitality and Tourism Management; Science inCulinary Management
Universal Orlando Resort August 2015 - Present
Universal Orlando Resort November 2014 - Present
Universal Orlando Resort February 2015 - August 2015
Universal Orlando Resort May 2014 - November 2014
Xbox April 2012 - July 2014
Universal Orlando January 2014 - May 2014
Universal Orlando April 2013 - January 2014
Amazon November 2012 - December 2012
Comfort Suites in Carlisle August 2011 - August 2012
Panera Bread August 2010 - April 2011
Skills
Microsoft Office, Microsoft Excel, Customer Service, Customer Retention, Troubleshooting, Thinking Outside The Box, Concierge Services, Visitor Attractions, Local Search, Local History, Hospitality, Management, Hospitality Industry, Training, Tourism, Time Management, Customer Satisfaction, Leadership, Event Management, Social Networking, Event Planning, Social Media, Hospitality Management, Microsoft Word, Team Building, Resorts, Public Relations, Social Media Marketing, Entertainment, Budgets
Education
University of Central Florida 2004 — 2005
Bachelors (unfinished), Hospitality Management
Seminole State College 2002 — 2004
Associate's degree, Communication, General
Ringling School of Art and Design 2001 — 2001
non attained, Interior Design
Lake Brantley High School 1996 — 2001
Degree, Emphesis on Art and Communication, 3.2
SAG-AFTRA January 2001 - Present
SAG-AFTRA January 2001 - Present
The Walt Disney Company 1992 - Present
Universal Orlando 1995 - 2002
Skills
Theatre, Dance, Stunts, Dance Adjudicator, Voice Over, Acting, Entertainment, Film, Comedy, Stage, Improvisation, Choreography, Television, Drama, Plays, Performing Arts, Musical Theatre, Voice Acting, Stage Combat, Casting, Theatrical Production, Sketch Comedy, Stage Management, Commercials, Feature Films, Dialects
Education
Point Park University
Bachelor of Fine Arts (BFA), Dance
Meritage Homes July 2013 - Present
NHRA January 2008 - Present
Universal Orlando May 1992 - Present
Medieval Times February 1989 - 1994
Skills
Singing, Entertainment, Stunt performer, Musical Theatre, Acting, Film
Education
Polk Community College 1987 — 1990
Buchbauer & McGuire, P.C. October 2013 - Present
Walt Disney World May 2012 - Present
Universal Orlando February 2013 - October 2013
Radford University September 2010 - May 2012
Shenandoah Valley Golf Club January 2012 - January 2012
Historic Jordan Springs Event & Cultural Center December 2011 - January 2012
Radford Chamber Of Commerce September 2011 - December 2011
Skills
Teamwork, Customer Service, Time Management, Organizing, Microsoft Office, Excel, PowerPoint, Word, Mac OS X, Writing, OS X, Sales
Education
Radford University - College of Business and Economics 2008 — 2012
Bachelor of Science, Management
Universal Orlando June 2010 - Present
Dr Thomas Mauger, OD December 2009 - Present
Walt Disney World May 2007 - Present
Build-A-Bear Workshop February 2006 - August 2006
Education
University of Central Florida 2009 — 2011
Valencia College 2008 — 2008
AA, General Studies
Palm Beach Atlantic University 2006 — 2008
English
Lancaster Day Care Center April 2006 - August 2012
Lancaster Day Care Center April 2006 - August 2012
Polymar September 2005 - April 2006
Universal Orlando July 2003 - May 2005
Skills
AutoCAD, Solidworks, Hand Drawing, Hand Rendering, Marker Rendering, Foam, Laser Cutting, Vacuum Forming, Plastic Design, Model Making
Education
Thaddeus Stevens College of Technology 2013 — 2015
Associate of Arts (AA), CAD/CADD Drafting and/or Design Technology/Technician
Philadelphia University 2007 — 2009
Industrial Design, 3.4
University of Central Florida
Associate of Arts, Art Education
Pharmaceutical Product Development, LLC December 2014 - Present
Big Frog Custom T-Shirts of Orlando September 2011 - December 2014
Scholastic Book Fairs January 2010 - September 2011
CNL Lifestyle REIT August 2007 - December 2009
Universal Orlando May 2006 - June 2007
Skills
Finance, Variance Analysis, Financial Analysis, Financial Reporting, Sales, GAAP, Microsoft Excel, Customer Insight, New Business Development, Competitive Analysis, Forecasting, Microsoft Office, Strategic Planning, Business Strategy, Mergers, Budgets, Sarbanes-Oxley Act
Education
Rollins College - Crummer Graduate School of Business 2004 — 2006
Master of Business Administration (M.B.A.), Finance & Management, Graduated with Honors
Rollins College 2001 — 2005
Bachelor's Degree, International Business, Graduated Magna Cum Laude
Universal Orlando
Skills
Event Planning, Event Management, Hospitality, Marketing Strategy, Tourism, Marketing Communications, Marketing, Market Research, Email Marketing, Social Media Marketing, Social Media
Education
Rollins College - Crummer Graduate School of Business 2010 — 2011
MBA, Marketing, Management and International Business
BB&T August 2013 - Present
SunTrust July 2006 - August 2013
Chase October 2003 - November 2005
CNLBank August 2002 - February 2003
SunTrust Bank August 2001 - August 2002
American Express July 2000 - August 2001
Universal Orlando July 1993 - July 2000
Skills
Analysis, Banking, Commercial Lending, Credit, Credit Analysis, Finance, Loans, Portfolio Management, Risk Management, Training, Consumer Lending, Financial Analysis
Education
Rollins College - Crummer Graduate School of Business 1994 — 1996
Master of Business Administration (M.B.A.)
Rollins College 1991 — 1994
Bachelor of Arts (B.A.), International Relations and Affairs
Risk Management Association - Central Florida Chapter Treasurer 2014-Present
Credit Risk Certification May 2011
Starwood Vacation Ownership December 2009 - March 2013
Starwood Vacation Ownership September 2006 - December 2009
T&G Constructors January 2005 - December 2005
Starwood Vacation Ownership 2003 - 2004
ZHA International, Inc. January 1999 - June 2003
Universal Orlando September 1996 - December 1999
Universal Studios 1996 - 1999
Education
Rollins College 1994 — 1995
Post Baccalaureate Certificate
University of Florida 1982 — 1986
Bachelor's degree