Experience
KTUU-TV Channel2  September 2014 - Present
The Sunflower  June 2014 - September 2014
KNSS AM 1330   June 2014 - September 2014
KAKE News   February 2013 - September 2014
The Sunflower  October 2012 - February 2013
The Sunflower  October 2012 - February 2013
Z Wireless-Verizon Premium Wireless Retailer  December 2011 - October 2012
T-Mobile  November 2009 - May 2011
The Sunflower  November 2009 - February 2010

Skills
Type 120 wpm, Organization, Acting, Broadcast Journalism, Online Journalism, Music Journalism, Sports Journalism, Creative Writing, Report Writing, News Writing, Writing, Speech Writing, Social Psychology, Developmental Psychology, Fostering, Volunteering, Volunteer Training, Non-profit Volunteer, Change Management, Sales Process, Sales, POS, Sales Prospecting, Mailers, Community Outreach, Social Media Outreach, Youth Outreach, Outstanding time..., Memorization, Role Playing Games, Count Change Back, Skilled in American..., Exceptional Listener, Close Attention to..., Multitasking Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Medical Terminology, Sports Writing, Mobile Technology, Copy Editing, Customer Service, Retail, Time Management, Advertising, Editing, Radio Broadcasting, Social Networking, Video

Education
Wichita State University   2008 — 2013
Bachelor of Arts (BA), Communication, Journalism, and Related Programs

Wichita State University   2008 — 2013
Bachelor of Science (BS), Psychology

Independence Community College   2008 — 2009
Gen Eds, General Studies

Experience
2Checkout  April 2014 - Present
Z Wireless-Verizon Premium Wireless Retailer  August 2011 - April 2014
Southwestern Publishing  May 2010 - August 2010

Skills
Customer Service, Sales, Time Management, Social Media, Recruiting, Leadership, Microsoft Office, Team Leadership, Social Networking, Training, Retail, Coaching, Leadership Development, Outlook, Customer Satisfaction, Communication, Marketing

Education
Kent State University   2011 — 2013
Bachelor of Arts (BA), Organizational Communication, General

Cuyahoga Community College   2010 — 2011

Experience
Z Wireless - Verizon Premium Wireless Retailer   August 2013 - Present
Chilton's Environmental Termite & Pest Control Inc.   January 2007 - Present
Bluinium   November 2012 - February 2013
Gold Mountain Communications  2011 - 2012
Stanley Steemer  May 2011 - December 2011
Grand Crowne Resorts  December 2010 - April 2011
Branson Travel LLC   2011 - 2011
Arby's Restaurant Group  February 2009 - August 2009
Lamberts Cafe  February 2006 - March 2007

Skills
Sales, Direct Sales, Creative Services, Problem Solving, Social Networking, Media Production, Social Media, Facebook Marketing, Computers, Computer Repair, Mac OS, iOS, Windows, Graphic Design, Music, Music Production, Audio Engineering, Audio Post Production, Digital Audio, Video Production, SEO, Social Media Marketing, Mac, Customer Service, Photoshop, Online Marketing, Advertising, Online Advertising, Small Business, Facebook, Management, Website Development, Web Design, Networking, Email Marketing, Cold Calling

Education
Nixa High School   2004 — 2008
Diploma, Cinematography and Video/Audio Production

Ozarks Technical Community College
Associate of Arts; A, Electronic Media Production

Experience
My Place Hotels of America, LLC.   April 2015 - Present
Best Buy  November 2014 - March 2015
Z Wireless - Verizon Premium Wireless Retailer   June 2014 - November 2014
Z Wireless - Verizon Premium Wireless Retailer   December 2013 - June 2014
Verizon Wireless  April 2013 - December 2013
Adecco Staffing, USA  August 2012 - February 2013
Casey's General Stores, Inc.   January 2011 - August 2012
Downtown Hobby Shoppe   April 2009 - January 2011
Suzlon Group  March 2008 - August 2008
Hank's Foods   April 2004 - March 2008

Skills
Management, Inventory Management, Customer Experience, Customer Service, Merchandising, Inventory Control, Sales, Customer Satisfaction, Customer Oriented, Accounts Payable, Accounts Receivable, Wireless, SAP, Auditing, Organization &..., Clerical Skills, Cost Control, Proficient Typing Skills, Ten Key, Microsoft Office, New Hire Orientations, Hiring, Invoicing, Desktop Publishing, Microsoft Excel, Schedules, Food & Beverage, Food Safety, UPS Shipping, Deposits, Managed Money, Retail Sales, Telephone Skills, Cashiering, 10 Key, Phone Etiquette, Cash Register, Multi-line Phone, Cash Handling Experience, Time Management, Filing, Inventory, Profit & Loss Management, Profit/Loss..., Shrink Management, Shrink Reduction

Education
Minnesota West Community and Technical College   2009 — 2012
Diploma, Medical Insurance Coding Specialist/Coder

Experience
The Cellular Connection  2013 - 2014
SharpShooter Imaging  July 2013 - October 2013
Z Wireless - Verizon Premium Wireless Retailer   January 2013 - July 2013

Skills
Eagle Scout, Computer Proficiency, Apple Certified, Samsung Certified, Wireless Communications, Microsoft Office, iOS, Sales, Public Speaking, Customer Service, Customer Satisfaction, Communication Skills, Photoshop, Photography, Digital Photography, Portrait Photography, Commercial Photography, Event Photography, Wedding Photography, Fine Art Photography, Studio Photography, Travel Photography, Fashion Photography, Lightroom, Studio Lighting

Education
Pittsburgh Filmmakers   2011 — 2015

University of Pittsburgh-Johnstown   2010 — 2011

Experience
Z Wireless - Verizon Premium Wireless Retailer   August 2014 - Present
Airetech Corporation   March 2011 - July 2014
Farmers Insurance  2009 - 2010
State Farm  2006 - 2009

Skills
Construction Management, Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Contract Negotiation, Project Planning, Construction, Great Plains Software, Box.net, Microsoft Dynamics, Google Docs, ShoreTel, Volunteer Management, Community Development, Organizational..., Accounts Receivable, Accounts Payable, Account Management, Social Media, Outlook

Education
University of Central Arkansas   1997 — 2000

Conway High School

Experience
IBEX Global  January 2014 - Present
Z Wireless - Verizon Premium Wireless Retailer   January 2012 - January 2013
TRG  October 2007 - November 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, HTML, Strategic Planning, Budgets

Education
Frostburg State University

Experience
Z Wireless - Verizon Premium Wireless Retailer   June 2015 - Present
Z Wireless-Verizon Premium Wireless Retailer  May 2011 - May 2015
Arby’s  January 2002 - May 2013
Department of Veterans Affairs  January 2011 - May 2011

Skills
Recruiting, Customer Service, Sales, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Public Speaking, Direct Sales, Sales Process, Associate Engagement, Union Avoidance, Human Resources, Leadership, Marketing, Sales Management, Team Building, Time Management

Education
The University of South Dakota   2006 — 2011
Bachelor of Business Administration, Human Resource Management

Roosevelt High School   2001 — 2005
High School

Experience
Axcess Financial  April 2015 - Present
Z Wireless - Verizon Premium Wireless Retailer   November 2013 - April 2015
Pearce Companies   August 2011 - October 2013
Pearce Mobile   August 2011 - July 2012
Mark Motors   April 2007 - December 2008

Skills
Sales Management, Sales, Account Management, Cold Calling, Retail, Direct Sales, New Business Development, Customer Satisfaction, Sales Process, Team Building, Customer Service, Inventory Management, Sales Operations, B2B, Training, Mobile Devices, Wireless, Mobile Communications, Customer Retention, Telecommunications

Education
Mid-State Technical College

Experience
Z Wireless - Verizon Premium Wireless Retailer   May 2014 - May 2015
Consulate General of India  July 2012 - May 2014
Extreme Learning  March 2010 - May 2012
Hotel De Anza  January 2009 - March 2010

Skills
Data Entry, Customer Service, Data Quality Assurance, Sales, Data Mining, Data Analysis, Microsoft Office, Teaching, Time Management, Attention to Detail, PowerPoint, Training, Teamwork, Inventory Management, Team Building, Merchandising, SPSS, Microsoft Word, Microsoft Excel, Research, Outlook, Higher Education, Editing, Communication

Education
San Jose State University   2007 — 2012
BS, Psychology

West High School   2004 — 2007
Engineering

Experience
Wells Fargo  January 2015 - Present
Z Wireless - Verizon Premium Wireless Retailer   August 2014 - January 2015
Dutch Bros. Coffee  February 2013 - August 2014

Skills
Sales, Customer Service, Problem Solving, Time Management, Critical Thinking, Technical Support, Teamwork

Education
Shasta College   2013 — 2017

Red Bluff High School   2009 — 2013
High School Diploma

Experience
Z Wireless - Verizon Premium Wireless Retailer   October 2014 - Present
Verizon Wireless  March 2005 - May 2014
Gaswell Workover LLC   2004 - 2006
Movie Gallery  1995 - 2004

Skills
Leadership, Management, Human Resources, Training, Time Management, Customer Service, Teamwork, Interviews, Marketing, Budgets, Customer Experience, Call Centers, Coaching, Retail, Quality Assurance, Payroll, Telecommunications, Customer Satisfaction

Education
Indiana University of Pennsylvania   1987 — 1992
Bachelor of Arts (B.A.), Economics

Experience
Meta Payment Systems  April 2014 - Present
Custom Computer Solutions   January 2010 - Present
Citi  April 2008 - April 2014
TEK Systems  August 2007 - April 2008
Rural Community Insurance Services  February 2007 - August 2007
Children's Home Society of South Dakota  February 2006 - September 2006
Z Wireless - Verizon Premium Wireless Retailer   2005 - 2006
Airbourne Data Systems   May 2004 - November 2005

Skills
Risk Management, Computer Hardware, Computer Repair, Malware Analysis, Wireless Networking, Business Solution, Windows Server, Information Security, Security, Network Security, Networking, Firewalls, Computer Security, Information Security...

Education
Colorado Technical University-Sioux Falls   2006 — 2009
Bachelor of Science (BS), Computer Science

University of Sioux Falls   2003 — 2005
Computer Science

Experience
AV Live   August 2004 - Present
TEAM Wireless - Verizon Wireless Premium Retailer  December 2013 - February 2015
Cadott Cellular   July 2012 - May 2013
Z Wireless - Verizon Premium Wireless Retailer   September 2011 - July 2012
Harbor Freight Tools  July 2008 - September 2010
Finish Line  October 2006 - July 2008

Skills
Social Media, Entertainment, Music, Event Management, Event Planning, Microsoft Office, Customer Service, Social Media Marketing, Social Networking, Marketing, Television, Film, DJ

Education
Chippewa Valley Technical College
Bachlor, Fire Science/Fire-fighting

Experience
INTRUST Bank  May 2014 - February 2015
Z Wireless - Verizon Premium Wireless Retailer   July 2013 - February 2014
maurices  June 2011 - May 2013
Rocking M Radio  July 2006 - October 2010

Skills
Customer Service, Sales, Radio Broadcasting, News Writing

Education
Wichita State University   2015 — 2017
Master's degree, Communication and Media Studies

Fort Hays State University   2011 — 2013
Bachelor of Arts (BA), Communication and Media Studies

Experience
Kool View Co., Inc.   January 2015 - Present
Independent Broker  2011 - Present
Z Wireless - Verizon Premium Wireless Retailer   July 2014 - February 2015
Wyndham Vacation Ownership  June 2013 - August 2014
U wireless Cell Phone Outlet   December 2011 - March 2014
RE/MAX  1996 - 2011
Real Estate Investor  1996 - 2010
FirstWeber Group Realtors   1994 - 1995
Century 21  1991 - 1994
T-Systems International  1987 - 1994

Skills
Real Estate, Investment Properties, New Home Sales, Residential Homes, Sales, Real Estate Transactions, Property Management, Rentals, Real Estate Development

Education
Keller Graduate School of Management of DeVry University   2013 — 2019
Master of Business Administration (MBA), Customer Experience Management, N/A

National University   1991 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Madison Area Technical College   2006 — 2006
Spanish, 4.0

San Diego Mesa College   1988 — 1990
Liberal Arts

University of Wisconsin-Madison   1986 — 1987
Music

Coursera   2012 — 2012
Business/Commerce, General, n/a

Fort Atkinson High School   1982 — 1986
High School Diploma, College Prep

Experience
Z Wireless-Verizon Premium Wireless Retailer  November 2011 - Present
Madison Mobile DJ Service   January 1990 - Present
Midwest Family Broadcasting  August 2000 - March 2002
ESPN  August 1997 - April 2000

Skills
Music, Music Production, Composition, Music Industry, Recording, Social Media, Music Education, Studio Recording, Audio Engineering, Microsoft Office, Radio, Weddings, Entertainment, Public Speaking

Education
International College of Broadcasting   1995 — 1997
TV/Radio Production/Broadcasting, Communications

Notre Dame Catholic   1988 — 1992
General Studies, Communication and Media Studies

Experience
BeMobile, Inc  October 2014 - Present
Rydell Auto Group - RydellCars.com  March 2014 - October 2014
Z Wireless - Verizon Premium Wireless Retailer   January 2013 - March 2014
Americas Best Value Inns  November 2011 - January 2013

Skills
Retail, Management, Customer Service, Inventory Management, Sales, Customer Retention, Customer Satisfaction, Merchandising, Leadership, Training, Team Building, Sales Operations

Education
Arizona State University   2015 — 2017
Bachelor of Science (B.S.), Technological Entrepreneurship and Management

Northland Community and Technical College   2012 — 2014
Associate of Arts and Sciences (AAS), General Sales, Merchandising and Related Marketing Operations

The University of North Dakota   2010 — 2012
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies

Experience
KUHN KRAUSE   March 2013 - Present
Z Wireless - Verizon Premium Wireless Retailer   March 2012 - October 2012
T2 WIRELESS   October 2011 - March 2012
Mayfield and Sons Roofing   March 2007 - October 2011
TSW Products   April 2008 - July 2010

Skills
Mobile Technology, Sales Management, Mobile Devices, Sales, Retail, Account Management, Wireless, WiFi, Mobile Internet, Mobile Communications, Sales Process, Customer Service, New Business Development, Leadership, Marketing, Wireless Broadband, Strategic Planning, Training, Telecommunications, Direct Sales, Leadership Development, Customer Satisfaction, Management, Sales Operations

Education
Hutchinson Community College   2007 — 2010
Associate of Arts and Sciences (AAS), Computer Numerically Controlled (CNC) Machinist Technology/CNC Machinist

Hutchinson High School   1994 — 1996

Experience
Z Wireless - Verizon Premium Wireless Retailer   July 2014 - Present
Schmitt Music  April 2014 - July 2014
Randstad  October 2013 - April 2014
Macy's  July 2013 - October 2013
The Yankee Candle Company, Inc.   June 2013 - September 2013
LifeWay Christian Resources  April 2012 - June 2013
T-Mobile  April 2012 - November 2012
Select Communications  September 2011 - January 2012
Helzberg Diamonds  May 2011 - September 2011
Integrity Wireless, LLC  May 2010 - May 2011

Skills
Interpersonal Skills, Creative Problem Solving, Attention To Detail, Time Management, Team Leadership, Critical Thinking, Listening Skills, New Ventures, Company Representation, Follow-up, Writing Skills, Marketing Strategy, Independent Thinker, Inventory Management, Training & Development, Sales Process, Employee Training, Public Speaking, Direct Sales, Account Management, Cold Calling, Merchandising, Social Skills, Retail, Selling, Training, Customer Service, Customer Satisfaction, Inventory Control, Customer Retention, Event Management, Leadership, Sales Operations, Marketing, Sales Management, Team Building, Sales Presentations, Salesforce.com, Social Networking, P&L Management, B2B, Customer Experience, Business Development, Management, Retail Sales, Coaching, Sales

Education
Northwestern College   2011 — 2012
Associate of Arts (AA), Christian Ministries, Straight A Student, GPA 3.7

Bethel University   2004 — 2005
Transferred to Northwestern College, Comminications & Theology

Century College   2001 — 2003
Transferred to Bethel U, Communications & Technical Writing

Experience
Cellular Sales  January 2015 - Present
TCC, Verizon Premium Wireless Retailer  August 2014 - December 2014
FedEx Ground  November 2009 - September 2013
Z Wireless - Verizon Premium Wireless Retailer   September 2011 - August 2012

Education
University of Cincinnati

Experience
Z Wireless - Verizon Premium Wireless Retailer   December 2013 - Present

Education
U.S.A.C. Study Abroad   2013 — 2013
Spanish language and Culture

Missouri Valley College   2008 — 2013

Experience
RXP Wireless   August 2015 - Present
Preferred Wireless  July 2014 - August 2015
Z Wireless-Verizon Premium Wireless Retailer  February 2012 - May 2014
Verizon Wireless  November 2004 - February 2012

Skills
Account Management, B2B, Customer Retention, Customer Service, Direct Sales, Retail, Sales, Sales Management, Sales Operations, Sales Process, Telecommunications, Wireless, Product Marketing, P, Leadership

Education
Tennessee Technological University   1991 — 1996
Bachelor of Science (B.S.), Marketing / Management

Experience
Z Wireless-Verizon Premium Wireless Retailer  June 2010 - Present
APAC Customer Services  March 2010 - June 2010
Merri's Munchkins Too   January 2009 - April 2010

Skills
Office Administration, Microsoft Excel, iQmetrix, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Data Entry, Administrative..., Outlook, Inventory Management, Customer Satisfaction, Time Management, Process Scheduler, Teamwork, System Administration, Accounts Payable

Education
O'Gorman High School   2000 — 2004

Minnesota State College-Southeast Technical

Experience
Trumbull County Children's Services   February 2015 - Present
Z Wireless - Verizon Premium Wireless Retailer   November 2014 - Present
Thiel College  May 2014 - August 2014
Thiel College  August 2013 - April 2014
Thiel College  May 2013 - August 2013
Private Household  May 2011 - January 2013
Fashion Bug  March 2011 - July 2012

Skills
Microsoft Word, Event Planning, Microsoft Excel, Public Speaking, Teamwork, Social Media, Filing, Student Leadership, Numara Footprints, Sound Board Operation, Stage Management, Stage Lighting, Facebook, Customer Service, Microsoft Office, Social Networking, Fundraising

Education
Thiel College   2008 — 2014
Bachelor's Degree, Criminal Justice. Sociology, and Philosophy

Experience
Z Wireless - Verizon Premium Wireless Retailer   March 2013 - July 2015
Douglas County Nevada  August 2012 - January 2013
Nevada Department of Corrections  November 2010 - August 2012
Best Buy  August 2007 - March 2011

Skills
Customer Service, Microsoft Office, Data Entry, Microsoft Word, Public Speaking, Microsoft Excel, PowerPoint, Outlook, Social Media, Leadership, Community Outreach, Social Networking, Inventory Management, Sales, Customer Satisfaction, Training, Retail, Merchandising, Team Building, Teamwork, Team Leadership, Inventory Control, Coaching, Facebook, Leadership Development, Human Resources, Sports, Digital Photography, Loss Prevention, Employee Training, Store Management, Critical Thinking, Windows, Retail Sales, Interviews, Hiring, Hospitality, Research, Time Management, Cashiering, Telephone Skills, Employee Relations, Visual Merchandising, Management, Sales Management, Operations Management, Budgets

Education
Sierra College   2002 — 2007
none, General Studies

Experience
Apple  August 2015 - Present
Franklin County Municipal Court  January 2003 - Present
Apple  July 2015 - August 2015
Apple  April 2015 - June 2015
Z Wireless - Verizon Premium Wireless Retailer   2014 - February 2015
Progressive Insurance  2013 - 2014
Verizon Wireless  May 2009 - July 2013
Verizon Wireless  2013 - 2013
Verizon Wireless  2008 - 2009
CVS Pharmacy  2007 - 2008

Skills
Sales, Sales Management, Retail Sales, Customer Satisfaction, Customer Relations, Customer Retention, Technical Support, Customer Service, Troubleshooting, Telecommunications, Customer Experience, Team Leadership, Inventory Management, Management, Wireless, Coaching, Call Centers, Retail, Mobile Devices, Team Building, Problem Solving, Public Speaking

Education
Wright State University   2003 — 2004
Education

Capital University Law School
license, mediation

Experience
Z Wireless - Verizon Premium Wireless Retailer   2013 - 2014
Medcenter One  March 2009 - August 2011

Education
Normandale Community College   2013 — 2015
Associate’s Degree, Dietetic Technician

Experience
Samsung Telecommunications America  August 2014 - Present
Samsung Telecommunications America  June 2014 - August 2014
Pro Cellular  December 2013 - June 2014
Pro Cellular- AT&T   January 2011 - January 2014
Samsung Telecommunications America  October 2013 - November 2013
Z Wireless - Verizon Premium Wireless Retailer   April 2009 - November 2010
Verizon Wireless  October 2008 - April 2009

Skills
Retail, Merchandising, Sales, Customer Service, Retail Sales, Visual Merchandising, Customer Satisfaction, Inventory Management, Store Management, Loss Prevention, Sales Management, Direct Sales, Customer Experience, Training

Education
University of Nebraska-Lincoln   2007 — 2009
Business, Management, Marketing, and Related Support Services

Experience
Prosperity Human Resource Systems, Inc.   July 2014 - Present
Z Wireless - Verizon Premium Wireless Retailer   December 2010 - July 2014
Prosperity Human Resource Systems, Inc.   January 2007 - May 2009
TES, Inc., Technical Employment Services   June 2006 - December 2006

Skills
Sales, Leadership, Management, Retail, Sales Operations, Training, Recruiting, Account Management, Customer Service, Negotiation, Sales Management, Business Strategy, Team Leadership, New Business Development, Team Building, Contract Negotiation, B2B, Marketing Strategy, Cold Calling, Sales Process, Inside Sales, Employee Training, Human Resources, Marketing, Problem Solving, Strategic Communications, Hard Calling, Entrepreneurship, Coaching, Manufacturing..., Chemical Engineering, SolidWorks, Mechanical Engineering, AutoCAD, Technical Recruiting, Multi-Unit, Customer Retention

Education
Lakeland Community College   2004 — 2007
Marketing/Business Management, General

Lake Catholic High School   2000 — 2004

Experience
Animecon.org   May 2013 - Present
Meta Con   May 2013 - Present
Anime-Zap   May 2013 - Present
Animinneapolis   May 2013 - Present
Anime Midwest   May 2013 - Present
QC Anime-Zing   May 2013 - Present
Studio Green Skull   February 2009 - Present
Redsky Wireless LLC   April 2007 - March 2008
Z Wireless - Verizon Premium Wireless Retailer   February 2006 - March 2007
Radio Shack  May 2005 - May 2006

Skills
Event Planning, Web Design, Customer Service, Public Speaking, Social Media, Social Networking, Microsoft Office, Social Media Marketing, Video, Entrepreneurship, Photoshop, Graphic Design, Customer Service..., Community Relations..., Sales, Social Marketing, Management, Adobe Creative Suite

Education
Metropolitan Community College   2004 — 2007
Associate's Degree, Digital Communication and Media/Multimedia

Experience
A Wireless - Verizon Wireless Premium Retailer  June 2015 - Present
DJ Royski   January 1985 - Present
Z Wireless - Verizon Premium Wireless Retailer   January 2014 - June 2015
Z Wireless - Verizon Premium Wireless Retailer   February 2013 - January 2014
Next2New Wireless   September 2012 - January 2013
Verizon  June 2007 - August 2012

Skills
Music, Music Industry, Recording, Sound, Entertainment, Radio, Voice Over, Social Media Marketing, Social Media, Business Sales, Podcasting, dj producer, Audio Editing, Audio Engineering, DJ, Pro Tools, Producing, Sales, Public Relations, Social Networking, Broadcast, Sound Design, Studio Recording, Sound Editing, Radio Broadcasting, Radio Producing, Facebook, Festivals, Live Events, Radio Host, Corporate Events, Adobe Audition, Remixing, Electronic Music, Record Labels, Composition, Live Sound, Radio Production

Education
Orange Coast College

Saddleback High School

Experience
Z Wireless - Verizon Premium Wireless Retailer   March 2014 - Present

Skills
Customer Service, Retail, Sales, Inventory Management, Sales Management, Time Management, Team Building, Team Leadership, Coaching, Profit

Education
Ozarks Technical Community College   2015 — 2016
Transfer Degree (AA General Studies)

Southeast Missouri State University   2009 — 2010
English/Language Arts Teacher Education

Experience
Z Wireless - Verizon Premium Wireless Retailer   May 2015 - Present
The Cache Humane Society   May 2013 - May 2014
The Antics   February 2008 - May 2014
Utah State University  August 2008 - May 2012

Skills
Event Planning, Microsoft Office, Public Speaking, Student Affairs, Student Development, Spanish, PowerPoint, Teaching, Microsoft Word, Research, Higher Education, Social Media, Editing, Acting, Academic Advising, Customer Service

Education
University of Nebraska at Kearney   2014 — 2016
Master of science education, Student Affairs

Utah State University   2007 — 2013
Bachelor's of Fine Arts, Acting

Experience
Legends Club   April 2015 - Present
DICK'S Sporting Goods  June 2013 - Present
Z Wireless - Verizon Premium Wireless Retailer   May 2010 - June 2013

Skills
Sales, Customer Service, Retail, Management, Strategic Planning, Project Management, Inventory Management, Microsoft Office, Profit, Customer Satisfaction, Marketing, Team Building

Education
Iowa State University   2002 — 2006
Bachelor's degree, Art & Design

Experience
Sunrise Solar Solutions, LLC  July 2015 - Present
Panera Bread  January 2015 - Present
Z Wireless - Verizon Premium Wireless Retailer   February 2015 - July 2015

Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Teamwork, Sales, Time Management, Research, Social Networking, Event Planning, Leadership

Education
SUNY Oneonta   2009 — 2014
Bachelor of Applied Science (BASc), Environmental Science

Experience
Wausau East High School  August 2015 - Present
Mueller Electric of Central Wisconsin   October 2014 - Present
Eastbay, Inc.   February 2014 - October 2014
Z Wireless - Verizon Premium Wireless Retailer   October 2013 - December 2013
PEARCE   June 2010 - October 2013
Pro Cellular  December 2007 - May 2010

Skills
Sales, Sales Management, Wireless, Mobile Devices, Profit, Sales Operations, Customer Satisfaction, Training, Coaching, Microsoft Office, Exceed Sales Goals, Exceeding Expectations, Goal Setting, Team Building, Criminal Law, Constitutional Law, Interviews, Direct Sales

Education
Chippewa Valley Technical College   2008 — 2010
Associate of Science (A.S.), Criminal Justice/Police Science

Experience
Profile by Sanford  October 2014 - Present
Navitor Inc  May 2014 - October 2014
Z Wireless - Verizon Premium Wireless Retailer   February 2014 - April 2014
Sleep Number by Select Comfort  July 2013 - February 2014
Bankers Life and Casualty  October 2012 - July 2013
Scheels  April 2011 - September 2012

Skills
Licensed Life & Health..., Sales Management, Retail Sales Experience, Retail Sales, Visual Merchandising, Merchandising, Store Management, Customer Satisfaction, Customer Retention, Training, Inventory Management, Customer Service, Sales, Cold Calling, Microsoft Excel

Education
Gustavus Adolphus College   2007 — 2011
Bachelor's degree, Management

JWP High School   2003 — 2007
High School Degree

Experience
Pure Nutrition LLC   May 2012 - September 2013
Z Wireless - Verizon Premium Wireless Retailer   April 2011 - May 2012
Advantage Sales & Marketing  January 2010 - April 2011

Skills
Data Analysis, Research, SAS, Shazam, Matlab, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Time Management, Sales, Management, Octave, Sage, Mac OS, Communication, Problem Solving, Team Leadership, Leadership

Education
University of Minnesota-Duluth   2010 — 2014
Bachelor's Degree, Mathematics, Statistics and Actuarial Science, Minor Economics

Experience
USI Building Solutions  July 2014 - Present
Z Wireless-Verizon Premium Wireless Retailer  2013 - 2014
Wells Fargo Home Mortgage  January 2007 - January 2012
Wells Fargo Home Mortgage  January 2003 - January 2007
Wells Fargo Home Mortgage  January 2001 - January 2003
Wells Fargo Bank  January 2000 - January 2001
Wells Fargo Home Mortgage  January 1999 - January 2000

Skills
Mortgage Lending, Loans, Mortgage Banking, Loan Origination, Credit, FHA, Refinance, Credit Analysis, Residential Mortgages, Banking, VA loans, FHA financing, Call Center, Loan Servicing, Credit Risk, Loss Mitigation, Consumer Lending, Leadership, Mortgage Servicing, Risk Management, Mortgage Underwriting, Insurance, Investor Relations, Call center start-up, Quality Management, Workforce Management, Call Center..., Customer Service, Dialers, IVR, Call Centers, Compliance, Operational Risk, Process Improvement, Underwriting, Default, CRM, Financial Services, Relationship Management, Team Building, Budgets, Management, Analysis, Executive Management, Strategy, Portfolio Management, Cross-functional Team..., Operations Management, Change Management, Human Resources

Education
University of Northwestern - St. Paul
Master of Business Administration (MBA)

University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

Experience
Genesis PURE  2011 - Present
Army National Guard  2003 - Present
gpac  August 2012 - August 2013
Z Wireless-Verizon Premium Wireless Retailer  2010 - 2012

Skills
Executive Search, Technical Recruiting, New Business Development, Sales, Recruiting, Sales Management, Talent Acquisition, Sourcing, Management, Negotiation, Team Building, EMT, Combat Engineering, Infantry Tactics, Weapons Training, Team Leadership, Leadership, Training

Education
The University of South Dakota   2007 — 2012
Biochemistry and Molecular Biology

Washington High School

Experience
Z Wireless - Verizon Premium Wireless Retailer   January 2015 - Present
ULTA Beauty  June 2014 - December 2014
Scrubology   September 2012 - June 2014
Gymboree  October 2005 - May 2011
Blockbuster  August 2001 - September 2005
Gap  1996 - 2000

Skills
Retail Management, Merchandising, Retail, Apparel, Customer Service, Coaching, Scheduling, Store Management, Promotions, Loss Prevention, Team Building, Budgeting, Customer Relations, Creative Problem Solving, Hiring, Visual Merchandising, Performance Management, Outlook, Stores, Strategic Planning, Word, Excel, Problem Solving, Inventory Management, Event Planning, Public Speaking, P&L, Sales Management, Inventory Control, Customer Satisfaction, Store Operations, District Management, Multi-unit, Shrinkage, Merchandise Planning, Profit, Retail Sales, New Store Development, Multi-Unit Management, Big Box, Window Displays, Associate Development, Budgets

Education
Northwest Missouri State University   1977 — 1981
Bachelor of Science (B.S.), Fashion Merchandising

George Mason University
Human Resources Management Certificate

Experience
Z Wireless - Verizon Premium Wireless Retailer   May 2014 - Present
TGI Fridays  May 2012 - May 2014
RADIOSHACK  February 2011 - May 2012
RadioShack  May 2007 - February 2011

Skills
Merchandising, Sales Management, Store Management, Retail, Loss Prevention, Gross Profit, Market Research, P&L Management, Selling, Inventory Management, Leadership, Inventory Control, Pricing, Sales Process, Multi-unit, Team Building, Profit, Customer Satisfaction, Multi-channel Retail, Visual Merchandising, Sales, Hiring, Customer Experience, Customer Retention, District Management, Driving Results, Income Statement, Training, Store Operations, Forecasting, Sales Operations, Planograms, Retail Sales, Customer Service, Recruiting, Shrinkage, Direct Sales, Big Box, Multi-Unit Management, Coaching

Education
University of Louisiana at Lafayette   1978 — 1983
Bachelor's Degree, Industrial Technology/Management/ Electronics

University of Louisiana at Lafayette
Bachelor's degree

Experience
Z Wireless - Verizon Premium Wireless Retailer   August 2013 - Present
Tecnavia Press   2010 - July 2013

Skills
Team Building, Team Leadership, Retail, Wireless, Management, Leadership, Customer Satisfaction, Research, Customer Retention, Mobile Devices

Education
The College of St. Scholastica   2008 — 2010
Computer Information Systems, IT

The College of St. Scholastica   2008 — 2010
Bachelor of Arts (B.A.), Computer Information Systems

Experience
First Data Merchant Services  November 2014 - Present
SEPHORA  October 2014 - January 2015
Z Wireless-Verizon Premium Wireless Retailer  November 2013 - September 2014
Omaha Title & Escrow, Inc   April 2013 - October 2013

Skills
Wireless, Sales Management, Team Building, Customer Service, Business Development, Cold Calling, Customer Experience, Customer Satisfaction, Management, Mobile Devices, Inventory Management, Microsoft Office, Team Leadership

Education
University of Nebraska at Omaha   1985 — 1988
Political Science and Government

Experience
Z Wireless-Verizon Premium Wireless Retailer  December 2012 - Present
The Wireless Center  June 2011 - December 2012
Junction Auto Sales   April 2006 - October 2010

Skills
Inventory Management, Customer Service, Retail, Team Leadership, Customer Relations, Sales Management, Sales Operations, Merchandising, Customer Retention, Team Building, Direct Sales, Automotive

Education
Lakeland Community College   2006 — 2008
Business

Experience
Z Wireless-Verizon Premium Wireless Retailer  December 2010 - Present

Education
The University of South Dakota   2003 — 2007
Business Administration with Concentration in Human Resources

Experience
Windstream Communications  September 2013 - July 2015
Z Wireless-Verizon Premium Wireless Retailer  July 2012 - August 2013

Skills
Sales, Retail, Customer Service, Sales Management, Inventory Management, Training, Customer Retention, Coaching, Hiring, Store Management, Team Building, Facilitation

Education
University of Northern Iowa   2005 — 2012
Bachelor of Music (BM), Voice and Opera

University of Northern Iowa
Coursework completed towards Master of Music (MM), Voice and Opera

Experience
Z Wireless-Verizon Premium Wireless Retailer  December 2011 - Present
Thomas L. Cardella & Associates   April 2011 - December 2011
State Farm Insurance  May 2010 - August 2010

Education
Southeastern Community College

Experience
UPS  October 2011 - Present
Z Wireless-Verizon Premium Wireless Retailer  January 2010 - December 2011

Skills
Sales Operations, Customer Service, Customer Satisfaction, Fast-paced, QuickBooks, Microsoft Excel, Microsoft Word, Highly detail oriented, Computer Hardware, Computer Repair, Computer Maintenance, Inventory Control, Inventory Planning, UPS Shipping, Shipping, Load Balancing

Education
Bartlesville High School
Diploma, General Studies

Tri County Technology Center
Certification of completion, Computer Software Technology/Technician

Experience
Z Wireless - Verizon Premium Wireless Retailer   December 2014 - Present
Sprint  February 2014 - November 2014
UNIQLO  April 2013 - August 2013
Banana Republic  September 2012 - December 2012
Exit Realty  January 2012 - July 2012

Skills
Sales, Customer Service

Education
City College of San Francisco   2013 — 2014
N/A, Finance, General

Experience
Z Wireless - Verizon Premium Wireless Retailer   ManagerThe Pump Haus Pub & GrillDecember 2012 - Present

Education
University of Northern Iowa   2010 — 2015
Bachelor's degree, Biology, General

Hawkeye Community College   2009 — 2010