Zale Company
Industry: Retail company
DescriptionThe Zale Corporation is an American jewelry retailer, incorporated in Delaware in 1993. The principal executive offices are located in Irving, Texas. Headquarters: Irving, Texas, United States Parent organization: Signet Jewelers Founded: 1924, Wichita Falls, Texas, United States Number of employees: 12,500 (July 2012) Key people: Terry Burman (Chairman); Theo Killion (CEO); Matthew Appel (CAO) Subsidiaries: Zales Jewelers, Piercing Pagoda,
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1,839 Zale employees in database. Find out everything there's to know about Zale employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Zale Employees
Zale November 2011 - June 2012
Fuze It Worldwide April 2011 - October 2011
Forever 21 October 2010 - June 2011
Skills
Visual Merchandising, Fashion
Education
California State University-Northridge 2014 — 2016
Bachelor's Degree, Business Law
Fashion Institute of Design & Merchandising 2010 — 2012
A.A., Fashion Design
Tulare Western High School 2006 — 2010
High School Diploma, General Studies
Texas A&M University System April 2013 - Present
Safety-Kleen August 2009 - December 2012
Zale May 2006 - February 2009
Zale June 2003 - May 2006
Zale April 2002 - June 2003
Zale January 1995 - April 2002
Resolution Trust Corporation January 1989 - January 1995
Independent Consultant May 1984 - January 1989
Andersen Consulting 1980 - 1984
Skills
Vendor Management, Process Improvement, Team Building, Retail, Strategic Planning, Income Statement, Executive Management, Leadership, P&L Management, IT Strategy, Information Technology, Forecasting, Business Intelligence, Finance, Data Center, Business Analysis, Business Process, Security, Integration, Disaster Recovery, Competitive Analysis, Data Analysis, Operations Management, Business Strategy, Contract Management, Mergers & Acquisitions, Supply Chain, Contract Negotiation, ERP, Leadership Development, E-commerce, IT Leadership, Mergers, Business Process..., Management Consulting, Team Leadership, Outsourcing, CRM, Change Management, Financial Analysis, Risk Management, HRIS, Business Networking, Thought Leadership, Strategy, IT Management, Analysis, Recruiting, Management
Education
Westminster Theological Seminary 2001 — 2007
Master of Divinity, General Studies
Baylor University 1976 — 1980
BBA, Accounting
Zale October 2014 - Present
Golden Tree Jewellers November 2010 - March 2014
Limestone District School Board September 2000 - January 2002
Kingston General Hospital April 1999 - January 2001
Sanofi January 1996 - April 1998
Skills
Sales, Microsoft Excel, English, Microsoft Word
Education
Saint Lawrence College 2002 — 2003
Computer/Information Technology Administration and Management
Queen's University 2000 — 2001
English Language and Literature/Letters
Cairo University
BSc Veterinary medicine
Blue Oak Energy October 2014 - Present
Diamond and Gold Vault April 2012 - April 2014
Zale November 2010 - April 2012
California State University, Sacramento, Philosophy Department August 2010 - May 2011
Skills
Office Management, Microsoft Office, Merchandising, Visual Merchandising, Customer Service, Sales, Time Management, Management, Outlook, Bookkeeping, Financial Reporting, Inventory Management, Loss Prevention, Luxury Goods, QuickBooks, Retail Sales, Retail, Office 365, WordPress, WiX, Constant Contact, Performance Reporting, Creative Writing, Shipping, Recieving, Telephone Reception, Appointment Scheduling, Multi-line Phone, Scheduling Management, Jewelry, Diamonds, Gems, Payroll, Social Media, Inventory Control, Pricing, Data Entry, Customer Satisfaction, Marketing, Strategic Planning, Social Networking, Microsoft Word, Microsoft Excel, Leadership, Public Relations
Education
California State University-Sacramento 2008 — 2011
BA, Philosophy of Science & Logic, Psychology, 3.5GPA or above
San Joaquin Delta College 2006 — 2008
Associate of Arts (A.A.), Psychology, General Education, 3.8 GPA or above
Daniel J. Reynolds, Jeweler December 2007 - Present
ATC Transportation December 2011 - March 2012
Zale October 2006 - December 2006
Skills
Marketing, Photography, Graphic Design, Advertising, Jewelry Design, Facebook, Jewelry, Web Design, Photoshop, Adobe Creative Suite, Illustrator, Digital Photography, Social Media Marketing
Education
Carthage College 2009 — 2011
BFA, Graphic Design, Photography
Carthage College 2005 — 2007
EPIK (English Program in Korea) August 2014 - Present
Bay Area Pools August 2013 - July 2014
Kababayan at UC Irvine June 2012 - June 2013
Alyansa ng mga Kababayan at UC Irvine April 2012 - June 2012
Pilipino Americans in Social Studies October 2011 - June 2012
Bay Area Pools January 2011 - September 2011
Zale November 2010 - December 2010
Skills
Community Organizing, Project Management, Critical Thinking, Editing, Sales, Public Relations, Teaching, Microsoft Word, Fundraising, Event Planning, Project Planning, Filing, Data Entry, Leadership, Research, PowerPoint
Education
University of California, Irvine 2011 — 2013
Bachelor of Arts (BA), Philosophy
Skyline College 2009 — 2010
City College of San Francisco 2008 — 2010
Yahoo! July 2009 - November 2013
Zale August 2006 - March 2012
The Daily Nonpareil April 2007 - March 2009
Iowa Western Community College September 2004 - August 2006
Petland Retail Stores March 2004 - August 2004
JC Penney September 1999 - November 2003
Skills
Advertising, Marketing, Customer Service, Cold Calling, Management, Training, Online Marketing, Sales, Online Advertising, PPC, Merchandising, Sales Management, Inventory Management, Social Media Marketing, Account Management, Email Marketing, Customer Retention, B2B
Education
Bellevue University 2010 — 2012
Bachelor of Science (B.S.), Marketing Management
Iowa Western Community College 2001 — 2003
AAS, Fashion Marketing
Signet May 2015 - Present
Signet June 2014 - April 2015
Zale January 2014 - June 2014
PwC June 2013 - August 2013
Kohn, Kohn & Colapinto, LLP September 2012 - December 2012
Skills
International Business, Finance
Education
Bryant University 2009 — 2013
Bachelor of Science (B.S.), International Business
CROSSMARK January 2013 - Present
Yankee Candle Company June 2012 - September 2012
Zale May 2011 - January 2012
Whole Foods Market March 2009 - June 2011
Moonstruck Chocolate and Cafe June 2008 - December 2008
Godiva Chocolatier June 2006 - May 2008
Skills
Merchandising, Retail, Visual Merchandising, Stores, Retail Management, Cash Handling, Scheduling, Sales Management, Business to Business, Staff Training, Increasing Sales, Increasing Profitability, Quality Management, New Store Development, Facebook, Personnel Management, Employee Training, Staff Development, Recruiting, Sales, Process Scheduler, Inventory Control
Education
Bergen Community College 2009 — 2009
Customer Service Course, Customer Service
Berkeley College 2007 — 2009
Associates, Business Administration Management
Goodwyn Mills and Cawood July 2007 - Present
Zale March 2010 - March 2011
Montgomery Biscuits Baseball February 2005 - June 2009
Skills
Accounting, Retail, Entertainment, Adobe Creative Suite, Microsoft Office, PowerPoint, Photoshop, Event Management, Customer Service, Sales, Microsoft Excel, Public Speaking, Event Planning, Brand Management, Invoicing, Microsoft Word, Time Management, Social Media, Outlook, Accounts Payable, Accounts Receivable
Education
Auburn University at Montgomery 2007 — 2013
Bachelor of Business Administration (BBA), Accounting
Cameron University 2010 — 2010
Sew Me Something August 2011 - Present
Quality Metal Works November 2003 - January 2004
Zale December 1999 - March 2001
Merksamer Jewelry October 1996 - January 1997
Skills
Inventory Management, Customer Service, Microsoft Word, Research, Teaching, Teamwork, Sales, Retail, Data Entry, Microsoft Excel, Microsoft Office, English, PowerPoint
Education
Bryan College 1994 — 1996
Counseling Psychology
Temesac Christian School 1990 — 1993
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Sears Holdings Corporation June 2012 - Present
Forever 21 August 2010 - March 2012
Zale November 2011 - January 2012
Skills
Customer Service, Conflict Resolution, Associate Development, Multitasking Skills, Computer Proficiency
Education
NSTHS 2012 — 2012
Phlebotomy certification
Broward College 2003 — 2005
Zale May 2012 - Present
Twisselman Enterprises March 2003 - September 2009
No Fear November 2005 - June 2007
Skills
Sales Management, Sales Operations, Employee Training, Exceeding Quotas, World Class Customer..., Getting the Best Out Of..., Leadership Development, Strategic Communications
Education
University of California, Santa Cruz 2007 — 2009
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Cabrillo College 2005 — 2007
Associate of Arts (AA), Journalism
Berger Chevrolet June 2015 - Present
Eight Pillars of Success October 2011 - Present
Lincare September 2013 - May 2015
Sterling Jewelers September 2009 - June 2013
Zale October 2002 - September 2009
ProMed April 2001 - April 2005
Skills
Sales, Public Speaking, Marketing Strategy, Marketing, Management, Leadership, Coaching, Retail, Sales Management, Sales Operations, Social Networking, Team Building
Education
Northern Illinois University 1985 — 1988
Bachelor of Arts, English Language and Literature/Letters
Central Michigan University 1984 — 1985
None
Thornton High School
Richemont May 2015 - Present
Victorinox Swiss Army January 2013 - May 2015
Victorinox Swiss Army August 2011 - December 2012
Montblanc October 2008 - August 2011
Bernardaud March 2004 - August 2008
Neiman Marcus 2001 - 2004
Zale 1999 - 2001
Skills
Luxury Goods, Forecasting, Watches, Sales, Retail, CRM, Visual Merchandising, Negotiation, Merchandising, Wholesale, Sales Operations, Strategic Planning, Management, Pricing, New Business Development, Brand Management, Brand Development, Customer Service, Inventory Management, Marketing Strategy, Product Marketing, Sales Management, Store Management
Education
Baylor University 1995 — 1999
Bachelor of Business Administration (BBA), Business Administration and Management, General
Baylor University - Hankamer School of Business 1995 — 1999
Bachelor of Business Administration (BBA), Business Administration and Management, General
KaiserAir February 2013 - Present
Zale March 2012 - September 2012
Sears Outlet Stores, LLC February 2012 - June 2012
RadioShack March 2012 - 2012
Round Table Pizza November 2010 - July 2011
Skills
Microsoft Excel, Microsoft Office, Customer Service, Sales, Teamwork, PowerPoint, Leadership, Data Entry, Team Building, Management, Negotiation, Process Improvement, Project Management, Social Networking, Quality Assurance, Billing Systems, Communication, Organizational..., Work Ethic, Problem Solving, Spanish-English, Motivation, Process Scheduler
Education
California State University-East Bay 2009 — 2013
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Lionstone Investments August 2011 - Present
Coffey Real Estate June 2011 - Present
Brixmor August 2008 - April 2011
Cottonwood Financial February 2007 - August 2008
Zale September 2003 - February 2007
Sally Beauty Company September 2002 - August 2003
Financial Strategies, Ltd February 1999 - September 2002
Glaser Capital November 1991 - February 1999
Real Estate Brokerage March 1990 - October 1991
Macy's (Federated Department Stores) February 1989 - February 1990
Skills
Retail, Negotiation, Due Diligence, Real Estate, Site Selection, Strategic Planning, Excel, Leases, Real Estate Investment, Location Intelligence, Lease Negotiations, Leasing, Management, Motivation, Investment Properties, Tenant, Microsoft Excel, Financial Analysis, Real Estate Transactions, Asset Management, Disposition, Contract Negotiation, Shopping Centers, Real Estate Development, Corporate Real Estate, Construction, Commercial Real Estate, Landlords, Property Management, Mergers & Acquisitions, Property, Lease Administration, Acquisitions, Land Acquisition, Tenant Representation, Real Estate Economics, Portfolio Management, Commercial Leasing, Investment Sales, Real Estate Financing, Real Property, Retail Site Selection, Finance, Apartments, Budgets, Investors, Valuation, Real Estate License, Appraisals, Market Analysis
Education
Baylor University - Hankamer School of Business 1980 — 1984
BBA, Accounting & Real Estate
Zale October 2012 - Present
Zale February 2006 - October 2012
Kitchen Matrix October 2008 - July 2009
The Home Depot February 2007 - November 2008
Longs Drugs May 2003 - May 2005
Skills
Problem Solving, Multi Tasking, Training, Organization, Team-oriented, Team Leadership, Selling Skills, Task-oriented, Invoicing, Inventory Control, Loss Prevention, Microsoft Office, Microsoft Excel, Microsoft Word, AutoCAD, 20/20 Technologies, Customer Service, Credit, Retail, Interior Design, Diamond Jewelry
Education
Chabot College 2005 — 2008
Associate of Science (A.S.), Interior Design
Arroyo HIgh School 2001 — 2005
High School Diploma, top 10% of class
Diamond Council of America (certified)
Sun West Mortgage Company December 2012 - May 2014
Howroyd Group September 2011 - October 2012
Zale December 2005 - September 2011
Skills
Spanish, Typing, Microsoft Office, CBEST, Data Entry, Office Management
Education
California State University-Fullerton 2014 — 2014
Certifcate, Human Resources Management and Services
California State University-Fullerton 2006 — 2009
Bachelor's degree, History
Long Beach City College 2002 — 2005
A.A, General Education
Partnerships With Industry November 2014 - Present
Partnerships With Industry May 2014 - Present
International Rescue Committee May 2013 - April 2014
Zale July 2003 - January 2012
PEAK Technical Staffing USA February 2006 - January 2008
Culver Careers (CulverCareers.com) March 2005 - January 2006
Skills
Public Speaking, Community Outreach, Nonprofits, Training, Recruiting, Event Planning, Sales, Customer Service, Research, PowerPoint, Leadership Development, Microsoft Office, Interviews, Teaching, Coaching, Higher Education, Microsoft Word, Marketing, Microsoft Excel, Data Analysis, Networking, Student Affairs, Student Development, Curriculum Development, Supported Employment, Career Path Planning
Education
California State University San Marcos 2010 — 2013
Bachelor's Degree, Human Development, Counseling Services
Rubidoux High School 1995 — 1999
High School, Honors & Advanced Placement
Zale April 2001 - Present
Boston University 2014 - 2014
Skills
professional research..., Computer Proficiency, Public Relations, Sales, CRM, Jewelry, Diamonds, Leadership, Visual Merchandising, Data Entry
Education
Boston University - Metropolitan College
paralegal certificate
University of East London
Bachelor's of Science, Anthropology
Carter Chevrolet and Mazda of Manchester February 2015 - June 2015
Zale July 2013 - February 2015
Toyota February 2014 - September 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, Time Management, Sales, Inventory Management, Customer Satisfaction, Team Building, Sales Management, Automotive, Team Leadership, Retail, Forecasting, Customer Retention, Profit, Sales Operations, Strategic Planning, Inventory Control, Business Development, Teaching, Project Management
Education
Capital Community College 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Manchester Community College 2010 — 2011
Bachelor of Business Administration (BBA), Accounting and Finance
Zale Jewelers November 2013 - Present
Zale November 2013 - Present
The First Tee of Chattanooga March 2007 - October 2014
The University of Tennessee Chattanooga January 2011 - May 2013
Skills
Hydrology, ArcGIS, Sequence Stratigraphy, Research, Communication, Community Outreach, Marine Geology, Soil Science, Structural Geology, Microscopy, Organization, Customer Service, Team Building, Leading Diverse Teams, Strategic Planning, Public Speaking, Public Relations, Nonprofits, Social Media, Field Work, Environmental Science
Education
University of Tennessee at Chattanooga 2010 — 2013
Bachelor of Science, Geology
Chattanooga State Community College 2007 — 2009
Associate of Science (AS), Environmental Science
KPMG US April 2015 - Present
Zale November 2014 - April 2015
The CMI Group February 2012 - November 2014
The CMI Group, Inc. November 2011 - February 2012
Skills
Call Center, Troubleshooting, Computer Hardware, Software Documentation, Technical Support, XP, Help Desk Support, Call Centers, Networking, Printers, Laptops, Computer Repair, Windows 7, VPN, Remote Desktop, Norton Ghost, Windows XP, Team Building, Microsoft Excel, Customer Service, Microsoft Office, Team Leadership, Process Improvement, Coaching
Education
University of North Texas 2010 — 2014
Information Technology
Brookhaven Community College 2008 — 2010
Associate of Science (AS)
Micheal Kors December 2014 - Present
Reiss London March 2014 - December 2014
BNY Mellon July 2012 - June 2013
JPMorgan Chase September 2011 - July 2012
HSBC August 2008 - February 2011
Zale 2006 - 2007
Capital One 2005 - 2007
Skills
Banking, Customer Service, Credit, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Loans, Sales, Outlook, Retail Banking, Insurance, Customer Satisfaction, SharePoint, SQL, Visio, Communication Skills, Analytical Skills, Outstanding..., Loan Servicing, Document Management, Data Entry, Data Processing, Mortgage Servicing, Loss Mitigation, CRM, Management, Team Building, Research, Leadership
Education
City University of New York 2008 — 2012
Bachelor of Science (BSc), Business Management and Finance
McMurry University October 2012 - Present
Zale April 2011 - August 2012
Abilene Zoo May 2009 - December 2010
Skills
Photography, Photojournalism, Writing, Music, Musicians, Animals, Leadership, Creativity, Creative Strategy, Creative Writing
Education
McMurry University 2012 — 2014
Bachelor of Fine Arts (BFA), Fine and Studio Arts
Cisco College 2010 — 2012
Zale June 2013 - Present
Freelance Art and Illustration May 2011 - June 2013
Naples Philharmonic Center for the Arts September 2012 - May 2013
Starbucks August 2011 - December 2012
Michael Curry Design 2010 - 2011
Skills
Graphic Design, Digital and Traditional..., Mac and Windows OS..., Photoshop, Illustrator, InDesign, QuarkXPress, Microsoft Word, Adobe Acrobat, Drawing, Painting, Fine Art, Art, Graphics, Creative Direction, Layout, Illustration
Education
Biola University 2008 — 2011
BFA, Studio Art: Interdisciplinary Art Forms
Verizon Wireless January 2013 - Present
US Army January 2013 - Present
Zale September 2012 - Present
Enterprise Rent-A-Car May 2012 - September 2012
Portland Pirates December 2011 - January 2012
Hollister Co. May 2011 - September 2011
Skills
Marketing Communications, Customer Service, Sales, Corporate Communications, Public Relations
Education
Central Connecticut State University 2008 — 2012
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Gorham High School 2004 — 2008
Wells Fargo November 2014 - Present
Wells Fargo September 2014 - Present
Wells Fargo December 2013 - Present
Zale October 2013 - Present
Famous Smoke Shop 2012 - December 2013
Gordons Jewelers January 2008 - June 2013
First National Bank of Palmerton January 2010 - January 2011
Susquehanna Bank January 2006 - January 2008
First Star Bank January 2002 - January 2006
First Star Bank January 1998 - January 2002
Skills
Customer Service, Sales, Sales Management, Banking, Mortgage Lending, Consumer Lending, Cross Selling, Deposits, Customer Satisfaction, Retail Banking, Customer Experience, Loans, Call Center, Time Management, Retail, Data Entry, Cash Management, Outlook, Branch Banking, Microsoft Word, Teamwork, Phone Etiquette, Team-oriented, Lines Of Credit, Oral & Written..., Phone Skills, Cash Handling Experience, Loan Origination, Retail Sales, Goal Oriented, Call Centers, Management, Telephone Skills, Training, Cashiering, Cash Register, Product Knowledge, Store Management, Highly detail oriented, Positive Team Player, Commitment to Customer..., Planograms, Friendly Personality, Store Operations, Learning Quickly
Education
Banking, Northampton Community College 1998 — 2000
Art, County College of Morris 1991 — 1992
Centenary College 1990 — 1991
Fashion Design
Zale November 2014 - Present
Lehigh and Northampton Transportation Authority May 2013 - November 2014
Subway May 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Sales, Customer Service, Typing, Communication, Determination, Financials, Situational Leadership, Punctuality, Social Media, Social Media Marketing, Retailing, Tenacious Work Ethic, Time Management, Team Building, Cross-cultural..., Cross Functional Team..., Business Ethics, Teamwork, Professional Ethics, Data Analysis, Critical Thinking, Data Entry, Social Networking, Organizational Behavior, Creativity Skills, Public Speaking, Writing, Problem Solving, Emotional Intelligence, Human Resources, Event Management, Research, Facebook, Photoshop, InDesign
Education
Bloomsburg University of Pennsylvania 2012 — 2016
Business Management
Allentown Central Catholic High School 2008 — 2012
Diploma, General Studies
US Air Force Academy May 2011 - Present
D.O.D. Community Bank April 2009 - February 2010
Co-Options, Inc. August 2008 - December 2008
Zale November 2006 - December 2008
Skills
Customer Service, Marketing Strategy, Marketing Communications, Social Media, Sales Management, Retail, Microsoft Office, Marketing Research, Marketing, Sales, Team Leadership, Market Planning, Market Research
Education
Charleston Southern University 2009 — 2011
MBA, Business Administration
Peace College 2004 — 2008
B.A., Business: Marketing
Zale April 2014 - Present
Baylor University August 2013 - Present
Robinson Junior High Band Department August 2013 - Present
John M. Barker Clarinet Studio April 2011 - Present
Mound Fort Junior High School July 2012 - July 2013
LDS Church Education System-Northridge High Seminary January 2012 - June 2012
BYU-Idaho January 2011 - July 2011
BYU-Idaho 2009 - 2011
Skills
Music, Music Theory, Teaching, Composition, Singing, Public Speaking, Editing, Research, PowerPoint, Microsoft Word, Microsoft Office, Social Media, Microsoft Excel, Wordpress, Customer Service, Recording, Piano, Music Education, Logic Pro, Audio Engineering
Education
Baylor University 2013 — 2015
M.M., Clarinet Performance
BYU-Idaho 2006 — 2011
Music Education Composite Degree, Music
HSN January 1994 - Present
HSN November 1994 - November 1996
Zale January 1992 - November 1994
Zale January 1990 - January 1992
Zale January 1986 - January 1990
Zale January 1984 - January 1986
Zale January 1984 - January 1986
Zale January 1982 - January 1984
Zale January 1980 - January 1982
Zale January 1979 - January 1980
Skills
Entertainment, Store Management, Merchandising, Retail, Fine Jewelry, Broadcast, Jewelry, Fashion, Comedy, Social Media, Graphic Design, Broadcast Television, Direct Response..., Gemology, Fashion Design, Video Production, Video Editing, Web Video, Home, Cooking, Landscape Design, Apple, Human Resources, Training, Management Development, Teleprompter, Acting, Department Start-up, Strategic Planning, Marketing Strategy, Concept Development, Directing Teams, Supervision, Department Budgeting, Department..., Microsoft Office, Quality Assurance, Program Development, Motivational Speaking, Public Speaking, Strategic Policy..., Marketing, Department Budget..., Retail Packaging, Distribution Center..., Quality Control, Creative Merchandising, Product Assortment..., Job Descriptions, Job Description Creation
Education
GIA Gemological Institute of America 2007 — 2008
Accredited Jewelry Professional, Diamonds, Gemstones, Watches, Precious Metals, Pearls
Brookhaven Community College 1977 — 1979
Associates, Management/Marketing
Zale October 2012 - Present
Gymboree April 2012 - August 2012
Carter's OshKosh B'gosh April 2011 - November 2011
Tween Brands July 2008 - March 2011
Calvin Klein November 2006 - June 2008
Victoria's Secret February 2002 - November 2006
Skills
Bilingual-Spanish, Budget Management, Hiring/firing, Team Building, Visual Merchandising, Sales Force..., Loss Prevention, Talent Management, Talent Acquisition, Talent Development, Sales Management, Profitability, Coaching, Inventory Control, Customer Service, Store Management, Merchandising, Interviewing, Inventory Management, Leadership Development, Payroll, Forecasting, Budgets, Hiring, Interviews, Leadership, Profit, Recruiting, Retail, Sales, Training
Education
Brookhaven Community College 2005 — 2007
Bachelor, Business management
JJ Pearce High School 1993 — 1996
Diploma
Brookhaven College
Business Management, Accounting
Zale September 2013 - Present
Aeropostale March 2009 - September 2013
The Childrens Place April 2007 - March 2009
Old Navy September 2004 - April 2007
Old Navy September 1998 - September 2004
Old Navy February 1998 - September 1998
New York & Company October 1992 - February 1998
Skills
Driving Results, Loss Prevention, Merchandising, New Store Openings, Profit, Retail, Retail Sales, Sales, Store Management, Store Operations, Visual Merchandising
Education
Camden County College 1990 — 1992
TMI Hospitality July 2012 - Present
Bemidji State University January 2011 - May 2012
Zale November 2007 - January 2009
Skills
Pottery, Ceramic, Kilns, Drawing, Printmaking, Screen Printing, Lithography, Visual Arts, Design, Studio Art, Art Sales, Microsoft Office, PowerPoint, Microsoft Excel, Adobe Creative Suite, Photoshop, Illustrator, 3D Studio Max, AutoCAD, SketchUp, FormZ, Critical Thinking, Event Planning, Event Management, Sales, Customer Service, Supervising, Leadership, Digital Photography, Photography, Craft
Education
Bemidji State University 2008 — 2012
Bachelor of Arts (B.A.), Ceramic Arts and Ceramics
Verizon Wireless July 2013 - Present
Verizon Wireless May 2010 - July 2013
Verizon Wireless March 2007 - May 2010
Sprint Nextel (Nextel Partners) November 2005 - February 2007
Zale March 2003 - August 2005
Whitehall Jewellers, Inc January 2000 - January 2003
Reeds Jewelers, Inc January 1993 - January 2000
Kay Jewelers 1984 - 1991
Skills
Cross-functional Team..., Retail, Team Leadership, Leadership, Customer Service, Management, Training, Strategy, Multi-channel Marketing, Telecommunications, Negotiation, Coaching, Sales Operations, Sales, Customer Experience, CRM, Sales Management, Marketing, Merchandising, Budgets, Recruiting, Inventory Management, Quality Assurance, Profit, Sales Process, P&L Management, Time Management, Customer Retention, Customer Satisfaction, Direct Sales, B2B, Selling, Account Management, Forecasting, Solution Selling, Call Centers
Education
Benedictine University
BA, Organizational Leadership, Marketing
Gemological Institute of America 1987 — 1988
Certificate, Diamonds and Diamond Grading
Rent-A-Center March 2014 - Present
Rent-A-Center August 2013 - March 2014
Rent-A-Center June 2012 - August 2013
Zale May 2011 - June 2012
Brinker International May 2008 - May 2011
Brinker International September 2005 - May 2008
Consolidated Restaurants February 1998 - September 2005
Micros Systems May 1995 - February 1998
Skills
ITIL, Application Architecture, Application Management, POS, Aloha, PeopleSoft, JD Edwards, MOSS 2007, IIS, Troubleshooting, Project Planning, Inventory Management, Databases, PCI DSS, Forecasting, Technical Support, Team Building, Sarbanes-Oxley Act, Business Analysis, SharePoint, Management, Software Documentation, Accounting, Team Leadership, Training, Microsoft Office..., IT Strategy, Citrix, Security, Business Intelligence, Leadership, Telecommunications, Recruiting, Business Process..., Information Security, Vendor Management, Process Improvement, Customer Service, Application Lifecycle..., Enterprise Architecture, Budgets, Integration, Software Development, Project Management, Microsoft SQL Server, System Administration, SDLC, ERP, Disaster Recovery, IT Management
Education
Boston College 1989 — 1993
Bachelor of Science, Accounting/Computer Science
Blood Centers of the Pacific 2014 - Present
Blood Centers of the Pacific 2005 - 2014
Tiffany & Co. 1998 - 2003
Pegasus Jewelers 1993 - 1995
Zale 1987 - 1992
Skills
Management, Marketing, Recruiting, Sales Management, Training, Nonprofits, Healthcare, Public Speaking, Strategic Planning, Process Improvement, Leadership, Customer Service, Fundraising, Community Outreach, Event Planning, Team Building, Project Management, Employee Relations, Microsoft Office, Program Management
Education
Capella University 2013 — 2015
MHA - In Progress
Saint Mary's Graduate Business 2007 — 2009
MBA
Saint Mary's College of California
BA, Management - with Honors
Gemological Institute of America
Graduate Gemologist
Western International University
Aviation Management
New York State Office of the Medicaid Inspector General September 2014 - Present
Protecting Your Treasures February 2012 - Present
Aerotek April 2014 - September 2014
Suburban Propane November 2011 - March 2014
A Different Kind Of Classy January 2006 - September 2009
Ced Baldwin-Hall October 2007 - April 2009
Zale April 2008 - February 2009
Soulful Inspirations April 2005 - May 2006
Skills
Employee Relations, HR Policies, Employee Benefits, Onboarding, Employment Law, Payroll, Coaching, Succession Planning, Interviewing, Job Descriptions, Recruitment/Retention, Performance Appraisal, Leadership Development, Hiring, Policy, Job Analysis, Payroll Processing, Orientation, Background Checks, Screening, Conflict Resolution, Applicant Tracking..., Customer Service, Microsoft Office, Legal Compliance, Recruiting, New Business Development, Team Building, Small Business, Public Speaking, Community Outreach, Inventory Management, Account Management, Administrative..., Fundraising, Human Resources, Medicare/Medicaid..., Staff Supervision, Marketing Strategy, Critical Thinking, Real Estate, Life Insurance, Lead Generation, Notary Public, Call Centers, Quality Assurance, Computer Proficiency, Teller Operations, Nonprofits, Volunteering
Education
Bryant and Stratton College 2009 — 2010
A.A.S. Human Resource Specialist, Employee Relations, Job Analyse, Recruitment & Benefits
Syracuse University College
Accounting and Business/Management
Clic Inc March 2014 - February 2015
Clic Inc November 2013 - March 2014
Planet Fitness August 2009 - March 2013
Zale May 2008 - April 2009
Universal Orlando Resort August 2005 - March 2007
Skills
Online Marketing, Social Networking, Customer Service, Marketing, Public Speaking, SEO, Management, Social Media Marketing, Social Media, Customer Retention, Facebook, Event Planning, Time Management, Digital Marketing, Lead Generation, Small Business, Email Marketing, Blogging, Sales, Marketing Communications, Web Design, Entrepreneurship, Online Advertising, Leadership, Personal Training, Fitness Training, Fitness, Sports, Sports Marketing, Project Management, Employee Training, Microsoft Word, WordPress, Microsoft Excel, Customer Satisfaction, Customer Relations, Customer Experience, Team Management, Teamwork, Google Analytics, Search Engine Ranking, Restaurant Management, Food & Beverage, Client Relations, Jewelry
Education
Broward College
Psychology
University of Phoenix
Psychology
Valencia College
Biology, General/Psychology
Aquainferno.com June 2010 - Present
Zale 2011 - 2012
Computer Training.com November 2004 - June 2005
Unlimited Services Available September 2004 - November 2004
Sunterra October 2002 - June 2004
Enchantment Resort May 2003 - January 2004
Unlimited Services Available June 2002 - September 2002
Power Packaging April 2001 - October 2001
Cott Beverages April 1999 - April 2001
Combined Insurance June 1995 - October 1995
Skills
Sales Operations, Computer-savvy, Management, Hiring Employees, Warehouse Control, Inventory Accounting, Inventory Accuracy, Inventory Management, Inventory Planning, Customer-focused, Team-spirited, Goal-driven leader, Leadership, Lead Generation
Education
Strayer University (VA) 2000 — 2004
BSBA, Business Administration, Management and Operations
Central Pennsylvania College 1990 — 1992
Associate's degree, Business Administration, Retail
Regional Management Corporation December 2012 - Present
Select Comfort May 2011 - June 2012
Zale August 2007 - May 2011
Finlay Fine Jewelrs/Macy's February 2006 - August 2007
Fast-Fix Jewelry Repairs October 2004 - February 2006
American Eagle Harley March 2004 - September 2004
Skills
Sales Management, Sales Operations, Customer Satisfaction, Time Management, Sales, Microsoft Office, Email, KPI Dashboards, Leadership Development, Inventory Control, Merchandising, Trade Shows, Special Orders, Contract Negotiation, Customer Service, Management, Marketing, Negotiation, Team Building, Team Leadership, Training
Education
Tomball JR Collage 1997 — 1999
BYU-Idaho
Edina Realty March 2010 - Present
LJS Design Inc January 1990 - Present
LJS Design, Inc. 1989 - Present
Zale Corporation January 1983 - January 1990
Diamond Park/Zales 1983 - 1990
Diamond Park/Zales 1984 - 1989
Zale 1983 - 1988
Skills
Sales, Selling
Education
University of Minnesota
Century College 1980 — 1982
Business
Century College
Business and Spanish
Lakewood Community College
Sleep Number by Select Comfort November 2012 - Present
Sterling Jewelers February 2011 - November 2012
Zale November 2007 - February 2011
Skills
Store Management, Customer Service, Merchandising, Visual Merchandising, Sales, Sales Management, Retail, Inventory Management, Profit, Loss Prevention, Store Operations, Leadership, Retail Sales, Marketing, Driving Results, Trend Analysis, Inventory Control, New Store Openings, Planograms, Time Management, POS, Coaching, Team Building, Associate Development, Hiring, New Store Development, Luxury Goods, Customer Satisfaction, Cashiering, People Development, Window Displays, Microsoft Word, Microsoft Excel, Microsoft Office, Employee Training, Customer Experience, Public Speaking, Recruiting, Management, Training, Sales Operations, Sales Process, Team Leadership
Education
Castleton State College 2004 — 2006
Associate's degree, Business, Management, Marketing, and Related Support Services
Self-Employed June 2014 - Present
NAMI Massachusetts (National Alliance on Mental Illness of Massachusetts) January 2013 - Present
Big Brothers Big Sisters of America 2008 - 2014
Guertin Brothers Jewelers October 1992 - July 2006
Zale September 1983 - July 1992
Skills
Volunteer Management, Fundraising, Nonprofits, Community Outreach, Management, Fashion, Apparel, Customer Service, Teaching, Program Development, Team Building, Reaching Goals, Event Planning, Public Relations, Community Organizing, Case Management, Psychotherapy, Social Services, Workshop Facilitation, Research, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Retail
Education
Cape Cod Community College, Retail Management Program 1980 — 1983
Associate's degree, Retailing and Retail Operations
Swampscott High School 1975 — 1979
High School, Liberal Arts and Sciences/Liberal Studies, 9th-11th
United States Air Force June 2013 - Present
United States Air Force January 2011 - June 2013
United States Air Force September 2010 - January 2011
United States Air Force June 2009 - January 2011
United States Air Force December 2005 - June 2009
United States Air Force December 2004 - December 2005
United States Air Force June 2002 - December 2004
United States Air Force September 1998 - June 2002
Zale January 1996 - September 1998
Skills
Security Clearance, Military Experience, DoD, Human Resources, Air Force, Leadership, Recruiting, Management, Defense, Training, Team Leadership, Change Management, Personnel Management, Supervisory Skills, Project Management, Network Security, Network Administration, Personnel Supervision, Recruitment Training, Inspection, CompTIA Security+, Conflict Resolution, Coaching, Marketing, IT Management, Healthcare Recruiting, IT Recruitment, Technology Recruitment, Multi-Cultural Team..., Employee Relations, Employee Recognition, Marketing Strategy, Quality Assurance, Process Improvement, Workplace Safety
Education
Bellevue University 2014 — 2015
Bachelor of Science (B.S.), Management of Human Resources
Community College of the Air Force 2009 — 2013
Associate of Science (A.S.), Human Resources Management
Community College of the Air Force 2004 — 2006
Associate of Science (A.S.), Information Systems Technology
Community College of the Air Force 2001 — 2004
Associate of Science (A.S.), Management Information Systems, General
Community College of the Air Force 1998 — 2001
Associate of Science (A.S.), Aviation Maintenance Technology
Wilson Community College 1995 — 1996
Certificate, Electrical Installation and Maintenance
BoxerBrand April 2013 - Present
Zale November 2010 - May 2013
Michael A. Taicher P.C. 2004 - 2010
Skills
Customer Service, Sales, Marketing, Social Media, Teamwork, Sales Management, Account Management, Leadership, Retail, Merchandising, Visual Merchandising, Team Leadership, Inventory Management, Time Management, Social Networking, Marketing Strategy, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Facebook, Outlook, Goldmine, Sage 300 ERP, E-commerce
Education
Boston College 2006 — 2011
Bachelor of Business Administration (BBA), Marketing Research
Boston College 2006 — 2011
Bachelor's degree, Business, Management, Marketing, and Related Support Services
ICS General Contractors September 2014 - Present
Jared the Galleria of Jewelry September 2013 - July 2015
Gulf Coast Auto Park May 2014 - September 2014
Claire's Accessories June 2013 - August 2013
Zale May 2012 - June 2013
Skills
Office Administration, Data Entry, Customer Service, Human Resources, Sales Management, Sales, Management, Store Management, Retail Sales, Merchandising, Retail, Profit, Clerical Work, Organization, Invoicing, Customer Satisfaction, Visual Merchandising, Fashion, Time Management, Sales Operations, Marketing, Typing, 75 WPM, PowerPoint, Microsoft Office, Team Building, Social Media, Microsoft Word, Training, Inventory Management, Trade Shows, Luxury Goods, Social Networking
Education
Brazosport College 2014 — 2015
Associate of Arts (A.A.), Music
Stephen F. Austin State University 2011 — 2013
Fashion Merchandising
Angleton High School 2004 — 2008
High School Diploma, N/A
Zale 2013 - Present
Station Jewellers - Burnaby, Metrotown Mall September 1993 - September 2012
Wyndham Hotel Group - Kamloops, BC 2007 - 2012
Skills
Sales, Management, Customer Service, Analysis, Teamwork, Inventory Control, Visual Merchandising, Training, Retail, Customer Satisfaction, Inventory Management, Finance, Accounts Payable, Staff Development, Jewelry, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Diamonds, Store Management, Loss Prevention, Financial Analysis, Entrepreneurship, Real Estate, Jewelry Design, Watch Repair, Watches, Recruiting, Project Planning, New Business Development, Operations Management, Team Leadership, Time Management, Retail Sales, Sales Presentations
Education
Wyndham Hotel Group's School of Hospitality Operations (SoHO) 2007 — 2008
Gemological Institute of America 2006 — 2008
Accredited Jewellery Professional (AJP)
British Columbia Institute of Technology / BCIT 1995 — 1999
Marketing Management
DIamond Council of America
DCA Certified, Diamonds
Highmark Casualty Insurance Company May 2013 - Present
Highmark February 2012 - Present
IMC A Highmark Division May 2004 - April 2012
Zale 2001 - 2003
Skills
Insurance, Public Speaking, Microsoft Word, Microsoft Office, Microsoft Excel, Outlook, Event Planning, Employee Relations, PowerPoint, Project Management, Team Building, English, Training, Healthcare, Workers Compensation, Claim, Visio, Customer Service, Leadership
Education
Butler County Community College 2001 — 2002
Penn State University 2000 — 2001
Pine Richland
Pine Richland
Pine Richland
Verizon Wireless November 2013 - July 2014
Helzberg Diamonds October 2010 - January 2014
Verizon Wireless May 2012 - November 2013
Royal Credit Union June 2011 - March 2012
Ace Detail May 2010 - October 2011
Zales Corporation August 2007 - September 2008
Zale August 2007 - September 2008
S&K Menswear October 2005 - August 2007
Sun Prairie Golf Course April 2004 - November 2005
Skills
Relationship Selling, People Management, Management, Customer Service, Sales, Relationship Marketing, Teamwork, Customer Satisfaction, Marketing, New Business Development, Leadership, Social Media, Public Speaking, Inventory Management, Social Media Marketing, Retail, Sales Management, Coaching, Time Management, Training
Education
Chippewa Valley Technical College
Marketing Management
The FACES Foundation May 2014 - Present
National Park Community College / VEAH Inc. August 2013 - Present
Zale February 2012 - October 2012
Terryberry Company January 1993 - January 2012
Jostens 1981 - 1989
Andreson October 1974 - August 1981
Skills
Employee Engagement, Sales, Account Management, Training, Strategic Planning, Team Building, New Business Development, Performance Management, Sales Operations, Change Management, Organizational..., Customer Service, Strategic Partnerships, Coaching, Leadership Development, Onboarding, Incentive Programs, Sales Management, Human Resources, Public Speaking, Employee Benefits, Project Management, Management, Program Management, Marketing, Budgets, Customer Satisfaction, Marketing Strategy, Start-ups, Business Development, Strategy, Customer Retention, Selling, Recruiting
Education
Central Michigan University
Master of Arts (M.A.) & B.S. Psycology/Sociology
Central Michigan University
Master of Arts (M.A.)
Congressman Earl Blumenauer March 2013 - May 2015
Zale October 2012 - March 2013
PMCMR Educational Consulting November 2011 - March 2013
Clackamas Community Collage September 1999 - October 2011
Gravity Payments May 2011 - July 2011
Gladstone High School October 1999 - June 2011
OR HD 39 State Representative Candidate February 2006 - November 2006
Skills
Event Management, Social Media Marketing, Public Speaking, Customer Service, Advertising, Public Relations, Event Planning, Account Management, Cold Calling, Marketing Communications, Social Media, Media Relations, Outdoor Advertising, Marketing Strategy, Salesforce.com, Team Building, Training, Fundraising, Strategic Planning, Community Outreach, Research, Volunteer Management, Organizational..., Nonprofits, Leadership
Education
Oregon State University 1997 — 1999
BA, Political Science and Government
Clackamas Community College 1994 — 1997
AAOT
Canby High 1992 — 1994
Diploma
West Linn High School 1990 — 1992
Diploma
ADP December 2014 - Present
Verizon Wireless August 2011 - December 2014
Verizon Wireless September 2010 - July 2011
Verizon Wireless November 2008 - August 2010
Zale February 2006 - October 2008
Skills
Sales, Sales Management, Customer Service, Customer Satisfaction, Creativity, Leadership, Team-oriented, Mobile Technology, Retail, Team Leadership, Customer Experience, Telecommunications, Solution Selling, Sales Process, Customer Retention, Management, Inventory Management, Time Management, Direct Sales, Team Management, Account Management, Salesforce.com, Training, Sales Presentations
Education
Becker College 2004 — 2008
Bachelor's degree, Graphic Design
Millbury Memorial High School 2000 — 2004
High School Diploma
BCBG Max Azria December 2012 - Present
Aeropostale January 2005 - December 2012
Zale April 1999 - January 2005
Skills
Retail, Loss Prevention, Profit, Sales, Leadership, Management, Customer Service, Sales Management, Process Scheduler, Payroll, Store Management, Visual Merchandising, Store Operations, Merchandising, Retail Sales, Schedules, Inventory Control, Analysis, Driving Results, Clienteling, Inventory Management, Hiring, Employee Training, Apparel, Time Management, Merchandise Planning, Inventory, Team Building, Coaching, Operations Management, Interviews, Business Operations, People Development
Education
Bristol Community College 1999 — 2000
Clinical Laboratory Science/Medical Technology/Technologist
Diman Regional Technical Institute 1995 — 1999
Diploma, Health Services Administration
Cubic Machinery Inc September 2015 - Present
General Photonics June 2013 - October 2013
Zale February 2011 - March 2012
Daniels Jewelers June 2009 - February 2011
Allstate June 2006 - March 2009
Skills
Physics, Sales, Customer Service, Fiber Optic Technology, Insurance, Inventory Management, Sales Operations, Retail, Microsoft Word, Customer Satisfaction, Claims Management
Education
California State Polytechnic University-Pomona 2012 — 2014
Bachelor of Science (BS), Physics
Mt. San Antonio College 2009 — 2012
Physics
Inline Network Integration February 2014 - Present
Zale August 2013 - February 2014
Athletic Performance of Texas June 2008 - August 2013
Skills
Mac OS X, Windows 7, Photoshop, Microsoft Office, Visio, Visual Basic, Java, WordPress, MS Project, Programming, Social Media, SQL, Windows Server, Corona SDK, PowerPoint, OS X, Microsoft Excel
Education
Baylor University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Management Information Systems
Spring Hill High School 2006 — 2010
Zale 2014 - 2015
University Baptist Church August 2013 - December 2013
Skills
Typing, Communication, Microsoft Office, Bilingual Communications
Education
Blinn College 2014 — 2015
Associate of Arts (A.A.), Speech Communication and Rhetoric
University of Alabama 2011 — 2013
Psychology
Lutheran South Academy 2007 — 2011
Sonos, Inc. January 2014 - Present
Freedom Writers Foundation March 2009 - February 2014
Zale August 2012 - January 2014
Quiksilver October 2011 - April 2012
Pacific Sunwear May 2007 - September 2010
Gap Inc. August 1994 - April 2007
Gap Inc January 2001 - September 2002
Gap Inc. August 1994 - January 2001
Nordstrom 1988 - 1994
Skills
Merchandising, Retail, Visual Merchandising, Loss Prevention, Profit, Income Statement, Succession Planning, Strategic Planning, Team Building, Inventory Management, Inventory Control, Trend Analysis, Fashion, Command, Strategic Communications, Decision Analysis, Dealing with Ambiguity, Cross-functional Team..., Store Management, Management, Leadership, Driving Results, Budgets, P&L Management, Coaching, Performance Management, Talent Management, Store Operations, Customer Experience, Merchandise Planning, Sales, Marketing, Hiring, Program Management, Human Resources, Leadership Development, Employee Training, Time Management, P&L, Multi-channel Retail, Business Process..., Training, Recruiting, Forecasting, Public Speaking, People Development, Apparel, Community Outreach, Operations Management, Sales Operations
Education
California State University-San Bernardino - College of Business and Public Administration 1986 — 1990
BigWing Interactive November 2011 - Present
GGC Digital 1995 - Present
Zale September 2010 - November 2011
NPower Texas February 2008 - September 2010
Susan G Komen for the Cure November 2006 - October 2007
SD3 Corporation April 2004 - June 2005
Oklahoma City University June 2001 - August 2002
Lifecast - Community Development May 2000 - April 2001
Skills
Creative Direction, Web Project Management, Non-profits, Web Design, Website Development, HTML + CSS, Joomla, E-commerce, CSS, HTML, WordPress, Web Development, Team Management, Social Networking, Non-profit Volunteer, Graphic Design, CMS, Nonprofits, Blogging, SEO, Dreamweaver, User Experience
Education
Champlain College 2003 — 2007
BS, Computer Forensics
Oklahoma City University 2001 — 2002
Geisinger Health Plan September 2013 - Present
Brookside Homes April 2010 - September 2013
Zale August 2007 - April 2010
Skills
Contract Negotiation, New Business Development, Project Coordination, Project Management, Sales Process, Negotiation, Customer Relations, Organizational..., Client Relations, Project Portfolio..., Microsoft Office, Referrals, Buyer Representation, Consultative Selling, Closing Deals, Sellers, Retail, Strategic Leadership, Microsoft Project, Teamwork, Ad-hoc
Education
Bloomsburg University of Pennsylvania 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Luzerne County Community College 2005 — 2006
Commercial and Advertising Art
Raisa S. Khan January 2015 - Present
Mubarak Institute of Literacy and Learning December 2014 - Present
Geisinger Health Plan (GHP) January 2015 - May 2015
Zale October 2013 - July 2014
Zale Jewelers February 2012 - September 2012
Pakistan's Cave December 2009 - January 2011
Amnesty International USA January 2010 - August 2010
Education
Bloomsburg University of Pennsylvania 2005 — 2010
B.A., Philosophy, Political Science
The London School of Economics and Political Science (LSE) 2007 — 2007
Non-Degree, Course: Introduction to Human Rights
Bloomsburg University of Pennsylvania
Master's Degree, Educational/Instructional Technology
School of Oriental and African Studies, University of London
Certificate, Arabic
Tiburon Strategic Advisors June 2015 - Present
Mission Peak Fitness February 2015 - Present
Zale July 2014 - January 2015
Hop-n-Play November 2011 - August 2014
Skills
Teamwork, Management, Sales, Sales Management, Customer Satisfaction, Project Management, Adaptation, Creative Solutions, Get Along Well with..., Can Work Alone, Thrive in A Fast-paced..., Self-management
Education
California State University-East Bay 2012 — 2016
Environmental Studies
Zale April 2012 - Present
SunTrust Bank May 2014 - March 2015
San Clemente Towing October 2007 - January 2009
Skills
• Microsoft office..., QuickBooks, Payroll, Accounts Payable, Accounts Receivable, Invoicing, Accounting, Financial Statements, Journal Entries, Microsoft Excel, Sales, ADP Payroll, Leadership
Education
Campbell University 2009 — 2012
Bachelor of Business Administration (BBA), Accounting
Strayer University
Master's degree, Accounting
Boeing February 2013 - Present
The National WWII Museum October 2012 - March 2013
The Puget Sound Blood Center March 2012 - May 2012
Express Employment Professionals 2011 - 2012
Promech Air August 2011 - September 2011
Alaska Travel Adventures June 2011 - September 2011
CarMax April 2010 - April 2011
Zale February 2007 - May 2010
Skills
Integrated Marketing, Customer Service, Microsoft Office, PowerPoint, Marketing, Leadership, Sales, Microsoft Excel, Outlook, Event Planning, Microsoft Word, Time Management, Public Speaking, Social Media, Social Networking
Education
California State University-Long Beach - College of Business Administration 2008 — 2010
Bachelor of Science (B.S.), Marketing
Green River Community College 2006 — 2008
Associate of Science (A.S.), Business Administration and Management, General
Los Alamitos High School
Signet July 2015 - Present
Zale January 2011 - July 2014
Zale March 2013 - March 2014
Wolf Camera February 2006 - July 2009
Game Action Photography September 2005 - May 2006
Skills
Photography, Sales, Graphic Design, Digital Photography, Adobe Creative Suite, Store Management, Customer Service, Photoshop, InDesign, Event Photography, Advertising, Portrait Photography, Illustrator, Social Media, Video Editing, Logo Design, Creative Writing, Inventory Management, Diamond Jewelry, Social Networking, Training, Public Speaking, Photojournalism, Mac, Communication Skills, Sports Photography, Teamwork, Digital Printing, Printmaking, Motion Graphics, Office Administration, Hiring Personnel, Wedding Photography, Film, Hiring, Instructional Design, Training & Development
Education
Westwood College 2010 — 2012
Bachelor of Science (BS), Design and Visual Communications, General
The University of Texas at Arlington 2003 — 2005
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
Baylor University 2001 — 2003
Communication, Journalism, and Related Programs
Taco Bell June 2015 - July 2015
Taco Bell April 2014 - May 2015
Ask The Jeweler August 2012 - April 2014
Zale April 2010 - August 2012
Skills
Inventory Management, Food Safety, Hospitality, Point of Purchase, Customer Relations, Store Operations, Training, Time Management, Team Building, Microsoft Office, Leadership
Education
California State University San Marcos 2013 — 2015
Bachelor of Science (B.S.), Business Administration, Management, 3.5
Grossmont College 2009 — 2013
Associate of Arts (A.A.), Business/Corporate Communications, 3.2
Swarovski November 2011 - Present
Zale March 2010 - November 2011
Zale April 2006 - March 2010
Zale June 2002 - March 2004
Skills
Visual Merchandising, Store Management, Merchandising, Retail, Loss Prevention, Store Operations, Retail Sales, Profit, Driving Results, Fashion, Sales, Inventory Management, Inventory Control, Apparel, New Store Openings, District Management, Shrinkage, Assortment, Hiring, Luxury Goods, Trend, People Development, Recruiting, Jewelry, Planograms, Customer Service, POS, Associate Development, Multi-Unit Management, Succession Planning, New Store Development, Merchandise Planning, Multi-unit
Education
California State University-Long Beach 2002 — 2005
Business Administration and Management, General
Neighborhood Assistance Corporation of America September 2013 - Present
Leaders in District Sales Retail Manager in Kansas City Missouri 2013 - Present
Fusion Marketing + Promotions June 2010 - Present
Blue Springs Board of Education December 2014 - April 2015
The Flipping Formula 2014 - 2014
Sterling Jewelers May 2012 - May 2013
Zale May 2011 - May 2012
Bleach Bright of Tennessee February 2007 - December 2010
GMR Marketing February 2005 - August 2010
The Shop at Home Network February 2003 - June 2006
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Conflict Resolution, Human Relations, Government Relations, Public Relations, PowerPoint, Politics, Political Campaigns, Political Science, Sales Management, Sales Leadership..., District Sales..., Leadership, Training, Sales, Coaching, Microsoft Word, Retail, Recruiting, Management, Budgets, Microsoft Excel, Interviews, Social Networking, Research, Program Management, Process Scheduler, Event Management, People Skills, Social Media Marketing, Public Speaking, Team Building, Social Media, Inventory Management, Customer Satisfaction, Merchandising, Account Management, Event Planning, Time Management, Advertising, Team Leadership, Access, Trade Shows, Market Research, Marketing Communications, Marketing
Education
Capella University 2013 — 2016
Master's Degree, Higher Education/Higher Education Administration, 3.89
Edinboro University of Pennsylvania 1994 — 1995
Political Science and Government
Western Michigan University 1991 — 1994
Bachelor of Arts (B.A.), Political Science and Government, 3.8
Concentrix October 2013 - Present
Zale January 2013 - October 2013
Skills
Customer Service, Training, Employee Training, Retail, Time Management
Education
Bob Jones University 2009 — 2012
Bachelor of Arts (BA), Counseling
Craig Long, LLC August 2015 - Present
Timmons, Warnes & Mercer, LLP September 2013 - August 2015
Christian G. Henry LLC May 2012 - September 2012
Timmons, Warnes & Anderson, LLP May 2012 - August 2012
Christopher L. Weems PC October 2011 - May 2012
United States Attorney's Office May 2011 - August 2011
Zale June 2008 - September 2010
The Church of Jesus Christ of Latter-day Saints December 2004 - December 2006
Skills
Legal Writing, Legal Research, Westlaw, Corporate Law, Microsoft Office, Portuguese, Commercial Litigation, LexisNexis, Mergers & Acquisitions, Leadership, Business Development, Research, Customer Service, Legal Documents, Public Speaking, Social Media
Education
University of Georgia School of Law 2010 — 2013
JD, Law
Brigham Young University 2004 — 2010
BA, Political Science
Amazon March 2015 - Present
Zale August 2014 - March 2015
Amazon March 2012 - August 2014
Amazon.com July 2011 - March 2012
Kraft Foods June 2010 - July 2011
Kraft Foods March 2009 - June 2010
Technisource October 2008 - March 2009
APL August 2007 - October 2008
Skills
Operations Management, Warehousing, Transportation, Logistics, Logistics Management, Supply Chain Management, Process Improvement, Supply Chain, Inventory Management, Shipping, Leadership, Continuous Improvement, Inventory Control, Team Building, Strategic Sourcing, Team Leadership, Cross-functional Team..., Management, Six Sigma, Warehouse Management, Reverse Logistics
Education
University of Washington 2013 — 2014
E-Learning Certificate, E-Learning
Maine Maritime Academy 2006 — 2007
MS, Global Supply Chain Management
Bridgewater State University 2002 — 2006
BS, Transportation Management
jcpenney May 2013 - Present
Zale August 2012 - December 2012
Chick-fil-A June 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching
Education
Broward Community College 2012 — 2014
Camuto Group December 2014 - Present
ALCO Stores, Inc November 2013 - December 2014
Sidran Inc. May 2013 - October 2013
Zale August 2010 - May 2013
Tuesday Morning May 2007 - August 2010
The Dunlap Company July 2006 - May 2007
Skills
Merchandising, Merchandise Planning, Retail, Assortment, Visual Merchandising, Store Management, CPFR, Apparel, Inventory Control, Trend Analysis, Management, Forecasting, Sales, Inventory Management
Education
Baylor University 2002 — 2006
BA, Speech Communication and Journalism/Public Relations
Eau Claire Express Baseball November 2013 - Present
Zale June 2013 - May 2014
Norwex December 2010 - May 2014
Eau Claire Express Baseball May 2013 - August 2013
Skills
Sales, Social Media Marketing, Facebook, Time Management, Marketing, Social Media, PowerPoint, Customer Service, Teamwork, Merchandising, Microsoft Office, Photoshop, Microsoft Excel, Microsoft Word, Advertising, InDesign
Education
Chippewa Valley Technical College 2010 — 2013
Associate's Degree of Applied Science, Marketing Management
JCPenney June 2013 - Present
JCPenney July 2012 - June 2013
JCPenney February 2010 - July 2012
JCPenney July 2007 - February 2010
JCPenney April 2004 - July 2007
Zale April 2003 - April 2004
Zale January 2001 - April 2003
Skills
Leadership, Retail, Training, Visual Merchandising, Employee Engagement, Merchandising, Time Management, Human Resources, Loss Prevention, Profit, Customer Experience, Inventory Control, Inventory Management, Management, Employee Training, Team Building, Driving Results, Hiring, Succession Planning, Retail Sales, Trend Analysis, Assortment, Fashion, P&L Management, Store Operations, Income Statement, Forecasting, Customer Satisfaction, Customer Service, Apparel, Talent Management, Sales Management, Budgets, Project Management, Sales, POS, P&L
Education
Baylor University 1998 — 2001
Bachelor of Arts, Psychology, 3.8 GPA
John Foster Dulles HS 1996 — 1998
High School, 3.9 GPA
LA Fitness 2007 - Present
Velociti Fitness League 2003 - Present
Self 1997 - 2012
The Associates November 1996 - September 1997
Zale 1986 - 1994
Education
Tarrant County College 1995 — 1997
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations, 4.0
Brookhaven Community College
Zale October 2013 - Present
The Home Depot May 2012 - August 2012
Temple Hill Events January 2012 - April 2012
Skills
Microsoft Excel, Microsoft Word, Sales, PowerPoint, Microsoft Office, Program Management, Social Media, Merchandising, Market Research, Data Analysis, Public Speaking, Email Marketing, Marketing Strategy
Education
Brigham Young University 2008 — 2012
Bachelor of Science, Business Management, Emphasis in Marketing
BancorpSouth June 2013 - Present
Zale August 2012 - May 2013
HAAS Athletics October 2011 - October 2012
Angelina Rehabilitation Center July 2011 - May 2012
Angelina Rehabilitation Center June 2010 - July 2011
Advance Therapy June 2008 - May 2010
Skills
Sports, Organizing, Working Under pressure, Microsoft Word, Microsoft Excel, Multitasking Skills, Leadership, Payroll, Social Networking, Fitness, Critical Thinking, Goal Oriented, Social Media, Budgets, Telephone Skills, Coaching, Time Management, Teamwork, Event Planning, Interviews, Sales, Customer Satisfaction
Education
Stephen F. Austin State University 2010 — 2013
Bachelors of Business Administration, Finance
Blinn College 2008 — 2010
Basics
Best Buy July 2008 - Present
Best Buy August 2004 - June 2008
Raytheon 2002 - 2004
Marine Corps Scholarship Foundation 2000 - 2002
Texas A&M University 1999 - 2000
Continental Airlines 1995 - 1999
PACO Pumps 1994 - 1995
Bealls 1992 - 1994
Zale 1988 - 1992
Mazda North American Operations 1982 - 1986
Skills
Microsoft Office Xp, Event/Meeting Planning..., Expense Reports, Travel Planning, P&L Responsibility, Office Management, Microsoft Publisher, Customer Service, Sales, Inventory Management, Outlook, Sales Operations, Customer Satisfaction, Administrative..., Team Building, Enterprise Software, Corporate Communications, Marketing, Strategy, Management
Education
Blinn College 1999 — 2000
Nursing
Texas A&M University 1995 — 1998
Sunglass Hut July 2013 - Present
Zale January 2004 - Present
Liberman Broadcasting 2009 - 2011
California State University, Fullerton January 2007 - January 2009
Skills
Public Relations,..., Efficient Problem..., Career Driven, Team...
Education
California State University-Fullerton 2006 — 2009
Bachelor of Arts (B.A.), Theatre Arts and Production
Pasadena City College 2004 — 2006
Associate of Arts (A.A.), Theatre Arts and Production
Walt Disney World January 2014 - Present
Brigham Young University January 2012 - December 2013
Walt Disney World April 2011 - August 2011
The Church of Jesus Christ of Latter-day Saints May 2008 - August 2009
Cabrillo College 2006 - March 2008
Cabrillo College Professional Theater 2006 - March 2008
The Mystery Spot May 2006 - September 2007
Zale January 2005 - May 2007
Skills
Microsoft Word, Event Planning, Career Counseling, Customer Service, Research, Social Media, Microsoft Office, Public Speaking, Resume Writing, Teaching, PowerPoint, Policy, Leadership Development, Microsoft Excel, Higher Education, Community Outreach, Editing, Social Networking, Leadership, Sales, Training, Data Analysis, Time Management, Facebook
Education
Brigham Young University 2010 — 2013
Cabrillo College 2003 — 2009
Atlantic Bay Mortgage Group September 2002 - Present
Allstate 1997 - 2002
Marks Bros. Jewelers January 1993 - March 1997
Zale January 1989 - February 1993
Skills
Reverse Mortgages, VA, Conventional, FHA, Mortgage Banking, Residential Mortgages, Mortgage Lending, Refinance, Loan Origination, Mortgage, Purchase, First Time Home Buyers, First Time Buyers, Investment Properties, FHA financing, Foreclosures, USDA, VA loans, Single Family Homes, Short Sales, Government Loans, Real Estate, Mortgage Marketing, Construction Loans, Loans, 203K, Certified Mortgage..., Home Equity Loans, USDA Rural Housing, Credit, Mortgage Servicing, VA Loans, Rates, REO, FHA Financing
Education
Christopher Newport University 1990 — 1994
LabCorp August 2012 - Present
Collin County May 2010 - Present
Accor April 2012 - July 2012
Toula Corporation April 2011 - April 2012
GAINSCO, INC. 2005 - 2010
Dallas Area Rapid Transit 2002 - 2005
WebLink Wireless 1999 - 2002
Zale 1997 - 1999
Dikita Engineering 1996 - 1997
Human Rights Campaign October 1993 - May 1996
Skills
Employee Relations, Onboarding, Organizational..., Performance Management, Employee Engagement, Benefits, Talent Management, Talent Acquisition, Coaching, Change Management, Team Building, Social Media, Interviewing, Benefits Administration, Compliance, Microsoft Office, Compensation, Strategic Planning, Human Resources, New Hire Orientations, Personnel Management, Recruiting, Training, Management
Education
Brown University 1989 — 1993
BA
Jesuit College Preparatory School 1985 — 1989
SHRM
SHRM
Federal Reserve Bank of Dallas January 2004 - Present
Enserch Exploration March 1990 - June 1994
Zale March 1984 - September 1985
American National Insurance Company January 1981 - March 1984
Skills
Requirements Analysis, Databases, Log Shipping, Database Design, Data Modeling, SQL Tuning, SQL, SQL Server, T-SQL, Stored Procedures
Education
Cameron University 1976 — 1980
BS, Business Management
Zale January 2012 - Present
REEDS Jewelers April 2010 - December 2011
Gartner Group October 1999 - July 2002
Skills
Customer Acquisition, Employee Benefits, Inventory Control, Loss Prevention, Management, Marketing, Retail, Sales, Store Management
Education
California State University-Chico 1978 — 1981
None, Business and Psychology
Fuller's Jewelry 2012 - Present
Hannoush Jewelrs May 2008 - Present
Old Northeast Jewelers October 2009 - September 2012
Jewels/Azura 2005 - 2008
Tiffany Corp./ Litle Switzerland 2002 - 2005
Zale 1968 - 1995
Zales Jewelers 1968 - 1995
Skills
Diamonds, Jewelry, Luxury Goods, Watches, Gemology, Gems, Retail, Luxury, Trend, Trend Analysis, Merchandising, Store Operations, Store Management, Inventory Management, Sales, Profit, Wholesale, Assortment, Visual Merchandising, Fashion, Customer Service, Merchandise Planning, District Management, Retail Sales, Retail Buying, Driving Results, Multi-unit
Education
Cameron University
Fossil February 2004 - Present
Zale August 2000 - February 2004
Education
Baylor University 1996 — 2000
Aerosoles November 2014 - Present
Zale February 2011 - October 2014
Zale January 2010 - February 2011
The Childrens Place October 2006 - January 2010
Gap 2003 - October 2006
Gap, inc 2001 - 2003
Gap, inc. 1998 - 2001
The Limited 1987 - 1998
Skills
Merchandising, Visual Merchandising, Loss Prevention, Store Management, Retail, Store Operations, Inventory Management, Profit, Inventory Control, Apparel, Coaching, Driving Results
Education
Bentley University
Michaels Stores, Inc. June 2013 - Present
Michaels Stores, Inc. January 2011 - June 2013
Michaels Stores, Inc. June 2009 - January 2011
Zale March 2009 - May 2009
Home Interiors & Gifts December 2006 - July 2008
Home Interiors & Gifts 2000 - 2008
Skills
PeopleSoft, Deferred Compensation, HRIS, Employee Benefits, Team Building, Vendor Management, Performance Management, Training, Awesomeness, General Awesomeness, Benefits Administration
Education
The University of Texas at Dallas 2006 — 2009
Master of Science in Management, Human Resources
Baylor University 1992 — 1996
Bachelor of Arts (B.A.)
Luxottica Retail November 2012 - Present
Zale October 2010 - November 2012
Lane Bryant February 2009 - October 2010
The Children's Place August 2006 - January 2009
Bath & Body Works 1999 - 2006
Skills
Store Management, Visual Merchandising, Merchandising, Driving Results, Retail, Loss Prevention, New Store Openings, Store Operations, Retail Sales, Sales, Team Building
Education
Boston University
Ramapo College of New Jersey
BS, Accounting/ Economics
Dream Cuisine LLC 2001 - Present
Sprint Nextel 1996 - 2000
AT&T 1995 - 1996
AT&T 1993 - 1995
AT&T 1991 - 1993
AT&T 1989 - 1991
AT&T 1988 - 1989
GE 1986 - 1987
Zale 1980 - 1986
Skills
New Business Development, Entrepreneurship, Sales, Restaurants, Social Networking, Business Development, Negotiation, Profit Maximization, Operations Management, Sales Management, Sales&Marketing, Customer Service, Marketing Strategy, Marketing, P&L Management, Sales Operations, Selling, Small Business, Start-ups
Education
SMU 1987 — 1988
Master of Business Administration (MBA), Marketing
Baylor University 1983 — 1987
BBA, Marketing/Finance
JCPenney Associate BuyerJCPenneySeptember 2004 - March 2008
JCPenney January 2002 - October 2004
Footaction July 2000 - December 2001
Zale 1996 - 2001
Education
University of North Texas 1993 — 1995
Bachelor's, Fashion Merchandising
Baylor University 1992 — 1993
Fashion Merchandising
General Council of the Assemblies of God October 2003 - Present
Celebration Church Lithonia GA August 1986 - October 2004
Zale 1983 - 1995
Skills
Ministry Coaching, Church Events, Missions, Discipleship, Biblical Studies, Preaching, Pastoral Care, Community Outreach, Church Growth, Theology, Youth Ministry, Pastoral Counseling, Non-profits, Gospel, Spiritual Direction, Religion, Evangelism, Teaching, Public Speaking, Volunteer Management, Fundraising, Leadership Development, Discipleship Training, Ministry Development, Nonprofits, Pastoring
Education
Central Bible College 1980 — 1985
BA, Christian Ed
Crichton Academy 1970 — 1979
Zale July 2005 - Present
Education
California State University-East Bay
Long's Jewelers November 1994 - January 2009
Finlay Fine Jewelry January 1992 - November 1994
Hirsch Armbander March 1989 - January 1992
Zale February 1986 - March 1989
Education
Boston College 1983 — 1988
Sutter Health May 2012 - July 2012
Mills-Peninsula February 2012 - May 2012
UCSF Medical Center September 2011 - December 2011
Kaiser Permanente February 2011 - July 2011
Macy's West January 2007 - May 2009
Richemont June 2006 - January 2007
Zale January 2004 - May 2006
Skills
Merchandising, Retail, Advertising, Visual Merchandising, Budgets, Inventory Management, Forecasting, Inventory Control, Fashion, Time Management, Negotiation, Team Building, PowerPoint, Customer Service, Assortment, Microsoft Excel, Microsoft Word, Purchasing, Budgeting, Vendor, Catalogs, Buying, Excel, Planning, Vendor Relations, Trend, Allocation, Word, Microsoft Office, Customer Relations, Event Planning, Promotions, Analysis, Budget Management, Problem Solving, Event Management, Teamwork, Competitive Analysis, Sonography, Adult Echocardography, Patient Safety, Hospitals, Patient Experience
Education
City College of San Francisco 2009 — 2012
AS
Texas Christian University 1999 — 2003
Bachelor of Science in Fashion Merchandising; Minor in General Business
Zale July 2000 - Present
Skills
Merchandising, Retail, Advertising, Marketing, E-commerce, Marketing Communications, Email Marketing, Visual Merchandising, Integrated Marketing, Store Management, Six Sigma Green Belt..., Brand Development, Brand Management, Direct Marketing, Six Sigma, Business Process..., Contract Management, Customer Service, Inventory Management, Management, Process Improvement, Meeting Planning, Market Planning, Visio, Sales
Education
Baylor University - Hankamer School of Business 1989 — 1995
BBA, Marketing, Telecommunications
The Home Depot December 2005 - Present
Monrovia Police Department October 2001 - November 2005
Ben Bridge Jeweler August 1997 - October 2001
Zale October 1996 - August 1997
US Army October 1993 - October 1996
Skills
Organized Retail Crime, Internal Investigations, Asset Protection, Loss Prevention, Interrogation, Private Investigations, Wicklander-Zulawski..., Physical Security, Surveillance, Internal & External..., Shrinkage, CCTV, Workplace Violence, Security Management, Fraud, Security Operations, Police, Investigation, Interrogation Techniques, Corporate Security, Criminal Investigations
Education
Citrus College 1999 — 2002
Volcational Certificate, Administration of Justice
Arroyo High School 1990 — 1993
High School
Zale January 2015 - Present
RadioShack September 2012 - January 2015
Helzberg Diamonds July 2009 - September 2012
Sprint May 2005 - March 2009
JC Penney November 2001 - November 2002
Helzberg Diamonds August 1995 - November 1998
Zale May 1983 - August 1995
Skills
Merchandising, Retail, Visual Merchandising, Inventory Management, Inventory Control, Purchasing, Trend Analysis, Store Management, Fashion, Wholesale, Profit, Sales
Education
Baylor University 1978 — 1982
BBA, Marketing, Management
Ameren April 2015 - Present
Jo-Ann Stores, Inc. August 2012 - Present
Zale August 2014 - April 2015
City of East St. Louis, Illinois October 2010 - April 2015
Unity Hospice LP August 2009 - October 2010
Skills
Data Entry, Administrative..., Outlook, Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Event Planning, Microsoft Access, Jewelry Design, Singing, Christian Ministry, Interviews, Sales, Training, Healthcare, Time Management, Public Speaking, Human Resources
Education
Gemological Institute of America 1997 — 1999
Diploma - Graduate Jeweler/Gemologist, Gemology, Jewelry Design and Manufacturing
Berea College 1993 — 1997
Bachelor's Degree, Political Science and Government
Assumption High School
Carl Greve Jewelers April 2008 - Present
Carl Greve LLC April 2008 - February 2010
Zale May 2007 - April 2008
The diamond Gallery June 2006 - May 2007
Jensen Jewelers March 2005 - June 2006
Education
Brigham Young University - Idaho 2001 — 2005
Sociology
Deluxe Corporation April 2006 - Present
Progressive Insurance January 2005 - June 2007
Zale February 1998 - June 2004
Skills
Leadership, Coaching, Recruiting, Sales, Call Centers
Education
Capella University 2012 — 2012
Master of Business Administration (MBA), Health/Health Care Administration/Management, 3.8
Michigan State University 1979 — 1982
BA, Poli Sci /Public Administration
Lenscrafters December 2012 - Present
Zale December 2008 - March 2013
Sterling Jewelers May 1994 - 2008
Skills
Sales Process, Training, Selling, Leadership, Store Management, Retail, Management, Recruiting, Sales, Coaching, Profit, Visual Merchandising, Merchandising, Inventory Management, Store Operations, P&L, Driving Results, Inventory Control, Loss Prevention, Multi-unit, Customer Satisfaction, Sales Operations, District Management, Multi-Unit
Education
Central Michigan University 1986 — 1993
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, Interpersonal and Public Communications Minor
Swartz Creek High School
Zale 2010 - Present
St Anthony's Estate Sales May 1996 - May 2010
Skills
Customer Service, Cashiering, Microsoft Word, Fashion, Microsoft Excel, Cash Register, Time Management, Shrinkage, Apparel, Data Entry, Big Box, POS, Driving Results, PowerPoint, Assortment, Merchandise Planning
Education
Bucknell University 1991 — 1995
Bachelor of Arts (B.A.), Economics/ Philosophy
Hoky Ghost Preparatory School 1987 — 1991
Toni Schwartz Dance Studio September 2009 - Present
PTI April 2009 - Present
Zale January 2004 - Present
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Administrative..., Social Media, Outlook, Research, Public Speaking, Event Management, Data Entry, Social Networking, Office Management, Teamwork, Time Management, Access
Education
Philadelphia University 2010 — 2014
Bachelor's degree, Science of Behavioral Health
University of Phoenix 2006 — 2009
Associate's degree, Health/Health Care Administration/Management
Bucks County Community College 2004 — 2006
Business Administration and Management, General
Nebraska Furniture Mart September 2003 - Present
Vip Detail 2002 - 2003
Farmers Insurance 2001 - 2002
Kay Jewelers 1998 - 2001
Zale 1995 - 1998
PepsiCo 1992 - 1995
Skills
Team Building, Merchandising, Retail Sales, Retail, Sales, Customer Service, Inventory Management, Visual Merchandising
Education
Bellevue University 2006 — 2007
BS, Business Administration
RBWI
Zale August 2008 - Present
Whitehall Jewellers June 2002 - August 2008
Friedmans Jewelers February 1998 - July 2002
Skills
Customer Service, Microsoft Office, Strategic Planning, Negotiation, Microsoft Excel, Business Strategy, Management, Team Building, Retail, Project Management, Change Management, Team Management, Marketing Strategy, Sales, Coaching, Training, PowerPoint, Microsoft Word, New Business Development, Sales Management
Education
Bevill State Community College 1985 — 1987
Associate's degree, Data Processing
State Farm February 2001 - Present
Zale 1994 - 1997
Thomas Nelson Publishers 1993 - 1994
Skills
Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Umbrella Insurance, Term Life Insurance, Life Insurance, Casualty, Liability, Homeowners, Whole Life, Health Insurance, Universal Life, Casualty Insurance
Education
Baylor University - Hankamer School of Business 1986 — 1990
MBA
Dollar Tree Stores August 2011 - Present
Zale April 2005 - May 2010
Skills
Customer Satisfaction, Shrinkage, Inventory Management, Retail, Sales, Visual Merchandising, Profit, Store Management, Loss Prevention, Customer Service
Education
Clark College
Associate of Arts (A.A.), General studies, Junior
Clark Community College,Vancouver,Wa.
General Studies
Zale September 2014 - Present
Zale March 2011 - September 2014
EB Games Canada February 2006 - March 2011
The Bombay Company May 2000 - August 2005
Skills
Coaching, training and..., Strong knowledge of..., Identifying performance..., Solid P&L control, Marketing and..., Visual Merchandising, Employees, Driving Results, Sales, Merchandising, Loss Prevention, Retail, Inventory Management, Customer Service, Management, Store Management, Customer Satisfaction, Coaching, Inventory Control, Store Operations, Retail Sales, Profit
Education
The University of British Columbia 2002 — 2005
BA, English Literature
Capilano University 2000 — 2002
BA, English Literature
Diamond Council of America
DCA Certified
Prudential Fox & Roach 2009 - Present
Burberry 2001 - 2009
Macy's 1986 - 1993
Zale 1983 - 1986
Skills
Customer Relations, Administration, Customer Service, Customer Satisfaction, Microsoft Office, Customer Experience, Hiring, Outlook, Inventory Management, Retail, Problem Solving, Data Entry, Word, Team Building, Excel, Time Management, Coaching, Teamwork, PowerPoint, Negotiation, Merchandising, Supervisory Skills, Scheduling, Vendor Relations, Billing, Team Leadership, Client Services, Sales Management, Mentoring, Receiving, Team Management, Logistics, Inventory Control, AS400, Customer Retention, Shipping
Education
Camden County College
Gloucester County College
Associates Degree
Private September 2011 - Present
Zale 2009 - 2010
Mariposa August 2008 - March 2009
Skills
Sales Management, Cash Handling, Multi line phones, Microsoft Office, Microsoft Works, Word, Conflict Resolution, Diamond Certified, Filing, 10 Key, Deposits, Articulate, Customer Relations, Budgeting, Order Processing, Interviewing, Selling, Managing Employees, Leading Groups, Telecommunications, Fundraising
Education
Centralia College 2010 — 2011
Core classes, Business Management
Eager Program for teens *running start 2004 — 2004
Diploma, HS Diploma
NCH Marketing Services July 2015 - Present
Zale September 2006 - June 2015
Education
City Colleges of Chicago-Wilbur Wright College
Associate of Arts and Sciences (A.A.S.), General Studies
Northeastern Illinois University
Accounting and Business/Management
JC Penney Styling Salon July 2014 - Present
jcpenney November 2012 - July 2014
Zale August 2011 - December 2012
City of Palmdale May 2010 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Time Management, Photography, Sales
Education
California State University-Northridge 2011 — 2015
Bachelor of Arts (B.A.), Photography
California State University-Northridge 2011 — 2015
Bachelor of Arts (B.A.), Commercial Photography
Silver Mountain Jewelry April 2011 - Present
Charlotte Russe March 2007 - April 2010
Zale August 2004 - March 2007
Payless ShoeSource March 2005 - June 2005
Bass Pro Shops February 2004 - May 2004
Pizza Hut January 2003 - January 2004
Skills
Management, Store Management, Customer Experience, Customer Service, Retail, Sales, Finance, Inventory Management, Leadership, Visual Merchandising, Time Management, Microsoft Word, Sales Management
Education
University of Cincinnati College of Business 2012 — 2016
Bachelor's Degree, Finance, General
Cincinnati State Technical and Community College 2005 — 2007
Associate's Degree, Integrative Massage Therapy, 3.57
Zale September 2012 - Present
Burlington Coat Factory February 2012 - August 2012
HEB May 2011 - February 2012
Skills
Clerical Skills, Windows, Financial Accounting, Sales Management, Customer Service, Team Leadership, Oracle, Microsoft Excel, PowerPoint, Social Networking, Organizational..., Organizational..., Long-term Customer..., Office Administration, Office Equipment, Accounts Payable, Accounts Receivable, Telecommunications, Marketing Communications, Email, Retail, Team-oriented, Team Building, Time Management, Brand Awareness, Merchandising, Call Centers
Education
The University of Texas at Arlington 2012 — 2014
Bachelor of Arts (BA), Communication and Media Studies
Central Texas College 2007 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Zale 1996 - 2012
Zale 1996 - 2012
Skills
Accounts Payable, Accounts Receivable, Inventory Control, Project Management, Maintenance & Repair, Work Orders, General Office Skills, Journal Entries, Vendor Management Skills, Customer Service, Customer Support, Account Reconciliation, Maintenance Management, Preventive Maintenance, Vendor Relationships, Vendor Audit, Property Management, Call Centers, AutoCAD, General Ledger, Project Plans
Education
Bossier Parish Community College 1993 — 1994
Fine/Studio Arts, General
LSUS 1991 — 1992
Mathematics
BKD CPAs & Advisors October 2015 - Present
Zale November 2011 - October 2015
Skills
Retail, Customer Service, Store Management, Retail Sales, Loss Prevention, Sales, Inventory Control, Microsoft Excel, Time Management
Education
Baylor University - Hankamer School of Business 2011 — 2015
Bachelor of Business Administration (BBA), Accounting
Baylor University - Hankamer School of Business 2011 — 2015
Master of Taxation, Accounting
TBA February 2015 - Present
First Command Financial Services February 2012 - February 2015
First Command Financial Services January 2006 - February 2012
Zale September 2000 - December 2005
Skills
Microsoft SQL Server, Oracle Forms, Oracle PL/SQL..., SQL Server Management..., Business Objects, Technical Support, Microsoft SQL Server..., Unix Shell Scripting, IBM iSeries - SQL, Training Manuals, Troubleshooting, Access Database, Oracle, SQL, ETL
Education
IUPUI 1997 — 1999
Butler University 1994 — 1996
jcpenney January 2011 - Present
Zale January 2007 - February 2010
YWCA daycare October 2003 - November 2003
Education
ITT Technical Institute-Indianapolis 2010 — 2011
Criminal Justice and Corrections
Blackhawk Technical College 2002 — 2003
Early Childhood Education and Teaching
Jackson County Clerk September 2013 - Present
Michaels Arts and Crafts September 2003 - September 2004
Zale January 1998 - August 2003
Education
Blair High School 1985 — 1989
Cameron University
J G Electronics Inc 2011 - Present
Claire's Accessories October 2010 - January 2011
Zale August 2005 - October 2010
Education
Briarcliffe College 2001 — 2003
Associate's degree, Business Administration and Management, General
Zale April 2013 - Present
Zale November 2011 - April 2013
Verc Enterprises July 2010 - November 2011
Education
Cape Cod Community College 2002 — 2005
Anthropology & Psychology
Franklin Pierce University 1997 — 1998
Anthropology
JLP hair design July 2013 - Present
Zale February 2011 - May 2013
Plato's Closet August 2009 - December 2011
Education
State University of New York at Binghamton 2012 — 2014
Undergrad, English Language and Literature/Letters
Broome Community College 2010 — 2012
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Home February 2004 - Present
Movado Group, Inc April 1997 - 2004
Bailey Banks & Biddle February 1996 - 1997
Clauden Associates February 1994 - 1996
Zale February 1990 - 1995
Skills
Grading loose diamonds..., Strong customer service..., Project Management, Responsible for largest..., Educated in high end..., Sold loose diamonds..., Always achieved and..., Also sold high end 18k..., Sold all gemstones..., Expertise in engagement..., Traveled Continental..., Employee Training, Account Training..., Designed artistic..., Public Speaking, Public Relations, Purchasing, Merchandising
Education
Montclair State University 1990 — 1992
English Lit/ Minor Law
Hofstra University 1989 — 1989
English Literature/ Elementary Education, English Literature (British and Commonwealth)/Elementary Education
Brookdale Community College 1987 — 1989
Associates Degree, Elementary Education and Teaching
Zale 2010 - 2014
Palmdale, CA 2009 - 2012
Fresh Promotions 2004 - 2009
Linens N Things 2006 - 2008
Skills
Management, Leadership, Tenacious Work Ethic, Office Administration, Customer Service, Communication, Self-management, Organization Skills, Performance Motivation, Employee Training, Education, Sales, Customer Satisfaction
Education
College of the Canyons 2009 — 2015
Associate of Arts (AA), History, 3.6 GPA
City College of San Francisco 2012 — 2014
General Studies, 3.6 GPA
Zale November 2014 - Present
Buffalo Wild Wings May 2014 - Present
South Coast LGBTQ Network April 2014 - Present
Skills
Microsoft Office, Business Development, Networking, IT Management, Project Management, Youth Advocacy
Education
Bristol Community College 2013 — 2015
Associate of Science (A.S.), Nursing
Brockton High School 2009 — 2012
High School
Zale September 2014 - Present
Franklin Trust Federal Credit Union October 2010 - May 2011
Skills
Art, Jewelry, Sales, Training, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Time Management, Research, Bilingual Communications
Education
Capital Community College 2014 — 2017
Computer Software Engineering, Freshman
Academy of Aerospace and Engineering 2011 — 2014
High School, Computer Software Engineering
Wet Seal, Inc 2013 - 2015
Zale June 2011 - November 2013
Cinnamon Lingerie September 2002 - November 2009
Skills
Management, Visual Merchandising, Marketing, Loss Prevention, Customer Service, Store Operations, Inventory Management, Retail Sales
Education
Chandler/Gilbert Community College
Business Administration and Management, General