Zale Company
Industry: Retail company
DescriptionThe Zale Corporation is an American jewelry retailer, incorporated in Delaware in 1993. The principal executive offices are located in Irving, Texas. Headquarters: Irving, Texas, United States Parent organization: Signet Jewelers Founded: 1924, Wichita Falls, Texas, United States Number of employees: 12,500 (July 2012) Key people: Terry Burman (Chairman); Theo Killion (CEO); Matthew Appel (CAO) Subsidiaries: Zales Jewelers, Piercing Pagoda,
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Zale Employees
Oregon Certified Interpreter's Network Inc. April 2015 - Present
Pudding River Watershed Council (PRWC), OR August 2014 - Present
Zale October 2014 - July 2015
Professional Interpreters Inc. August 2014 - May 2015
Environment Oregon August 2014 - August 2014
SOLVE August 2014 - August 2014
NYC Department of Parks & Recreation June 2013 - August 2013
Carpenter's Brook Fish Hatchery April 2012 - May 2012
Light & Love Christian Organization July 2008 - August 2008
Kingsborough Community College 2008 - May 2008
Skills
Ecological Restoration, Cantonese, Natural Resource..., Grading, Shrub, Wetlands, Creative Writing, Trees, Designs, Microsoft Office, Microsoft Word, Seashore bird..., Performance..., Pacing & Navigation..., 35 norther America..., Focused Studies on soil..., Fundamental Morphology..., Minor in Environmental..., Fully Bilingual..., Fish Hatchery..., Plants in Marine Park,..., Standard, Regulations..., Microsoft Excel, Environmental Writing, Park Patrol, Park Enforcement, Public Environmental..., Conduct Outdoor..., Public Outreach, Education & Medical..., Cavansing, Northwest planting..., Northwest common..., Northwest common native..., Documentation, Water, Sustainability
Education
State University of New York College of Environmental Sciences and Forestry 2011 — 2014
Bachelor's degree, Natural Resources Management and Policy, 3.0
SUNY-Environmental Science & Forestry Ranger School 2012 — 2012
Ranger school certificate, Natural Resources Management
Kingsborough Community College 2009 — 2010
Associate Transferred, Biology, General, 3.98
Zale May 2006 - Present
Ingersoll Rand May 2004 - August 2005
Skills
Retail, Inventory Control, Inventory Management, Merchandising, Process Scheduler, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Distribution Center..., Data Entry, Teamwork, Photoshop, Warehousing, Illustrator, Purchasing
Education
ITT Technical Institute-Arlington 2009 — 2011
Associates of Applied Science, Computer Drafting and Design
Prairie View A&M University 2004 — 2005
Architecture
Jamestown Medical Imaging 2008 - 2013
Zale September 2005 - October 2008
Education
Jamestown Community College 2002 — 2003
Some credits earned
Zale June 2014 - Present
Zale March 2013 - Present
YELLOWPAGES.COM January 2007 - March 2009
Yellowpages.com July 2005 - March 2009
YELLOWPAGES.COM June 2004 - March 2009
David's Formal Wear April 2004 - December 2004
B.D.S. Marketing November 2003 - June 2004
24 Hr. Fitness December 2001 - August 2003
Nextel wireless systems November 2000 - November 2001
Direct Line Communications December 2000 - October 2001
Skills
Marketing Strategy, Sales Operations, Sales, Cold Calling, Strategy, Branding & Identity, Management, Content Management, Key Account Management, Marketing, Time Management, Leadership, Advertising, Selling, Customer Service, Lead Generation, Networking, Online Advertising, Salesforce.com, Account Management, Social Media Marketing
Education
Golden Gate University
Public Relations / Communications
Golden Gate University
Mickey's Computer College
J. Smith & Company August 2013 - Present
PRIDE Industries November 2011 - April 2015
Target Corporation January 2005 - October 2011
Paciugo July 2004 - July 2005
Zale June 2001 - 2003
Skills
Talent Management, Leadership Development, Human Resources, Coaching, Recruiting, Employee Relations, Performance Management, Onboarding, Organizational..., Workforce Planning, Employee Engagement, Training, Succession Planning, New Hire Orientations, Interviews, Leadership, Workers Compensation, Leave of Absence, Career Counseling, Supervisory Skills, OFCCP, EEOC, Progressive Discipline, Leaves Of Absence, CFRA, Management, Blogger, Team Building, Employee Training
Education
University of California, Davis 2013 — 2013
Coaching Certificate, Coaching for Life and Work Program
Kent State University 1997 — 2001
Bachelor's of Science, Fashion Merchandising
The Chains of Andra Cassidy January 2006 - Present
Local Not-For-Profit May 2013 - June 2013
Zale January 2008 - August 2012
RadioShack May 2007 - January 2008
Skills
Sales Operations, Customer Service, Customer Satisfaction, Customer Retention, Staff Management, Staff Development, Task Management, Product Knowledge, Know-how, Creativity, Creative Problem Solving, Integrity, Retail, Jewelry, Retail Sales, Sales, Inventory Management, Training
Education
Katherine Gibbs School 2001 — 2003
Certificate, Design and Visual Communications, General
Sysco Riverside September 2012 - August 2015
Sysco Los Angeles April 2009 - September 2012
Trinity Youth Services May 2003 - April 2009
Nicholas and Company April 2000 - March 2003
Sysco Houston & Sysco Central Florida September 1986 - April 2000
White Swan February 1982 - September 1986
Zale August 1980 - February 1982
Skills
Income Statement, Forecasting, Financial Analysis, Budgets, Inventory Management, Strategic Planning, Financial Modeling, Team Building, Purchasing, Accounting, Operations Management, Microsoft Excel, SEC filings, Business Analysis, Risk Management, Cash Management, Sarbanes-Oxley, Customer Service, Profit, Treasury, Community Outreach, Finance, Food, Process Improvement, Food Service, Quality Management, Problem Solving, Sales, Documentaries, Leadership, Restaurants, P&L Management, Financial Reporting, Organization, Sustainability, Strategic Communications, Sales Management, Internal Controls, Human Resources, P&L, Managerial Finance, Catering, SEC Filings, Creditors' Rights, Bankruptcy, Management, Pricing, Sales Operations, Negotiation, Marketing
Education
Harding University 1975 — 1980
BBA, Accounting
Bushnell Prairie City High 1972 — 1975
Bass Pro Shops October 2011 - January 2012
Home Maker November 2010 - October 2011
Mable Rose Estates May 2010 - November 2010
Zale September 2009 - May 2010
Family Employment December 2008 - September 2009
Family Employment April 2008 - December 2008
Zale November 2007 - March 2008
Chamber and Development Council of Crawford County May 2007 - September 2007
Skills
Health professional..., Certified Microsoft Word, Certified Nurse Aide, Certified Office..., Healthcare, Filing, Data Entry, Time Management, PowerPoint, Customer Service, Management, Sales, Access, Process Scheduler, Vital Signs
Education
ITT Technical Institute-Omaha 2011 — 2014
In progress of earning, Criminal Justice and Forensics
Metropolitain Community College 2012 — 2012
Certification, Medication Aide
Jared the Galleria of Jewelry February 2012 - Present
Zale November 1999 - February 2012
Skills
Store Management, Loss Prevention, Visual Merchandising, Multi-unit, Recruiting, Inventory Management, Profit, Driving Results, Retail, Inventory Control, Merchandising, Income Statement, P&L Management, District Management, Diamonds, Accountability, Hiring, Jewelry, Store Operations, Sales Operations, New Store Openings, Process Scheduler, Product Knowledge, Shrinkage, Coaching, Sales Management, Wholesale, Multi-Unit Management, Assortment, Luxury Goods, Merchandise Planning, Retail Sales, Watches, Associate Development, CPFR, Customer Experience, Expense Management, Fashion, Multi-Unit, New Store Development, P, POS, Planograms, Trend, Trend Analysis
Education
Kansas State University 1982 — 1989
Bachelor of Business Administration (BBA), Business Administration and Management, General
Zale September 2010 - Present
Zale April 2010 - September 2010
Noble Logistics February 2006 - April 2010
Samuels Jewelers March 2002 - February 2006
Whitehall Jewellers May 2001 - March 2002
Helzberg Diamonds February 2001 - May 2001
Jan Bell Marketing March 1995 - February 2001
Skills
Management, Customer Service, Store Management, Merchandising, Inventory Control, Jewelry, Sales, Retail, Retail Sales, Diamonds, Building Relationships, Teamwork, Gems, Leadership, P&L Management, Recruiting, Time Management, Training, Loss Prevention, Visual Merchandising
Education
Houston Community College 1996 — 1998
Diamond Counsel of America
US Army July 2012 - Present
Zale September 2014 - May 2015
IU Recreational Sports September 2012 - May 2014
Skills
Microsoft Excel, Customer Service
Education
Indiana University Bloomington
Bachelor’s Degree
Broad Ripple High School 2007 — 2011
Academic Honors Diploma
Rogers & Hollands Jewelers November 1999 - Present
Jack Lewis Jewelers May 1997 - November 1999
Zale May 1992 - May 1997
Illinois Farm Bureau October 1981 - February 1992
Brandtville Restaurant February 1978 - March 1981
Skills
Sales Management, Retail, Merchandising, Account Management, Customer Service, New Business Development, Store Management, Visual Merchandising, Sales Operations, Direct Sales, Negotiation, Inventory Management, Key Account Management, Marketing Strategy, B2B, Sales
Education
Bloomington High School 1970 — 1974
Illinois State University
Anthem 2013 - Present
HealthLink, Inc. 2006 - 2013
Zale June 2002 - June 2006
Skills
Adobe Acrobat, AniTa, Business/Department..., Candidate Interviews, Corporate Ethics, Customer Service, Emergency Response Team, Expense Reports, HIPAA Compliance, HIPAA Transactions, Manual Documentation, Microsoft Excel, Microsoft Lync, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Payor Delivery..., PeopleSoft, Public Speaking, SharePoint, Travel Arrangements, Taleo, User Acceptance Testing, Webinars
Education
Hickey College 2002 — 2003
Associate's degree, Legal Administrative Assistant/Secretary, 3.8
Fox High School 1999 — 2002
Diploma, High School Graduate
Sterling Jewelers Inc. October 2002 - Present
REEDS Jewelers February 1997 - October 2002
Zale May 1994 - February 1997
Skills
Customer Service, Sales Management, Internal Audit, Inventory Control, Merchandising, Visual Merchandising, Payroll, Training, Troubleshooting, Jewelry, Jewelry Design, Diamonds, Gems, Gemology, Diamond Jewelry, Microsoft Office, POS, Multi Tasking, Human Resources, Watches, Loss Prevention, Marketing, Telemarketing, Retail Buying, Master Scheduling, Coordinating Special...
Education
Harrisburg Area Community College 2009 — 2011
Associate of Arts (A.A.), General Studies
Luxottica Retail North America June 2014 - Present
New York & Company March 2013 - June 2014
Zale February 2006 - March 2013
Gap Inc./Old Navy November 2010 - February 2011
Skills
Retail, Merchandising, Retail Sales, Store Management, Training, Inventory Control, Visual Merchandising, Inventory Management, Store Operations, Sales, Customer Service, Loss Prevention, Driving Results, Time Management, Profit, Hiring, Leadership
Education
Glendale Community College 2001 — 2001
General
Ironwood High School 1996 — 2000
Regular/General High School
Military Sales & Service July 2014 - Present
Zale February 2014 - July 2014
Tandy Brands Accessories October 2009 - January 2014
Williams-Dickes July 2007 - June 2009
The UPS Store 1999 - 2007
Skills
Visual Merchandising, Apparel, Fashion, Merchandising, Trend Analysis, Logistics, Sourcing, International Relations, Retail Sales Analysis, Product Costing, Leading Meetings, Team Management, Trend, Product Development, Fashion Design
Education
University of North Texas 2003 — 2007
Bachelor of Fine Arts (BFA), Fashion/Apparel Design
University of North Texas 2003 — 2007
Bachelor of Fine Arts (BFA), Fashion Merchandising
Houston Community College 2001 — 2003
Bachelor of Fine Arts (BFA), Fashion/Apparel Design
Humana June 2012 - Present
Zale July 2006 - October 2012
Education
Indiana Wesleyan University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Bachelor’s Degree in Science -Business Administration
pike county central 2000 — 2004
diploma
Pike Central
Dolce & Gabbana March 2011 - Present
Kays/Jared the Galleria of Jewelry January 2004 - April 2010
Zale September 2001 - February 2004
Skills
Fashion, Merchandising, Visual Merchandising, Retail, Inventory Management, Apparel, Customer Service, Luxury Goods, Outlook, Microsoft Excel, Microsoft Office, Styling
Education
Kingsborough Community College 2001 — 2004
government & policy, Law
Tory Burch February 2015 - Present
Maui Divers of Hawaii February 2008 - February 2015
Luxottica Retail North America January 2005 - January 2008
Zale January 2004 - January 2006
Skills
Sales, Luxury Goods, Retail Sales, Customer Service, Store Management, Team Building, Sales Management, Building Clientele, Driving Results, Merchandising, Visual Merchandising, Networking, Store Operations, Profit, P&L, Inventory Management, Shrinkage, Apparel, Merchandise Planning, Fashion, Strategic Planning, HR Policies, Incentive Programs, Promotions, Communication Skills, Customer Satisfaction, Revenue Growth...
Education
Gemological Institue of America
Certificate, Identifying Synthetic Diamonds
Hawaii Jewelers Association
Fine Jewelry and Retail
Caregiver Training School Honolulu, Hawaii
Medical, Certified Nurse Assistant
Heald College
Business Administration and Management, General
Sacred Hearts Academy
General
Golf Etc. Wichita September 2012 - July 2014
Dean & Deluca October 2011 - July 2012
Zale September 2010 - October 2011
ANN A LEE'S, Inc June 2009 - August 2010
COMPLETE PETMART June 2002 - December 2008
SHARNETT BRIDAL & PROM December 2004 - May 2005
Skills
Vendor Relationships, Retail Sales Analysis, Forecasting, Social Media Marketing, Inventory Management, Pricing, Contract Negotiation, Product Management, Trend Analysis, E-commerce, Multi Tasking, Communication Skills, SEO, PPC, Affiliate Management, Cross-functional..., Precious Metals, Diamond Jewelry, Sterling Silver, Fashion Jewelry, QuickBooks, Assist, Business Objects, RMS, Microsoft Excel, Gross Margin, Retail Category..., Visual Merchandising, Google Analytics, Google Merchant Center, Ektron Content..., Bronto, Omniture, Professional..., Sales, Advertising, Integrated Marketing, Management, Fashion
Education
Kansas State University 2005 — 2009
Business Administration, Management and Human Resources
Kansas State University 2005 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Aspen Dental Management, Inc. (ADMI) October 2014 - Present
Zale May 2012 - October 2014
Stage Stores August 2010 - March 2012
Brierley & Partners August 2009 - August 2010
RAPP December 2006 - June 2009
CompUSA March 2005 - September 2006
Accor North America April 2002 - March 2005
Accor North America July 2000 - April 2002
La Quinta June 1999 - July 2000
US Airways May 1998 - June 1999
Skills
Direct Marketing, Database Marketing, Marketing Strategy, Loyalty Programs, Loyalty Marketing, Segmentation, Relationship Marketing, Customer Relations, Strategic Planning, Direct Mail, Customer Loyalty, Advertising, Brand Loyalty, Customer Service, Event Planning, Marketing, Strategy, CRM, E-commerce, Marketing Management, Sales, Retail, Cross-functional Team..., Leadership, Customer Retention, Marketing Research, Management, Customer Experience, Email Marketing, Digital Marketing, Budgets
Education
University of Maryland College Park 1988 — 1990
B.A, Sociology
Gettysburg College 1986 — 1988
General Studies
Barnstable High School
Omni Hotels & Resorts September 2015 - Present
Zale September 2014 - September 2015
Zale September 2013 - September 2014
Accessories to Go January 2012 - September 2013
Rhinestones Boutique November 2010 - July 2012
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Social Media, Teamwork, Retail, Sales, Visual Merchandising, Merchandising, Social Media Marketing, Marketing, Event Management, Recruiting, Management, E-commerce, Social Networking
Education
University of North Texas 2010 — 2013
Bachelor of Science, Merchandising, 3.75
Kilgore College 2008 — 2010
DePalo and Sons September 2015 - Present
Heartland Dental October 2014 - Present
Jet Blast, Inc. 2012 - September 2014
Bmore Mama Doula Services November 2009 - 2012
Zale August 2006 - March 2009
Lottsfeldt Smith January 2006 - July 2006
Carolina Tiger Rescue August 2004 - December 2005
Skills
Birth and Postpartum..., FRG Leader; US Army, Birth, Natural Childbirth, Doula Services, Nonprofits, Child Development, Childcare, Public Speaking, Teaching, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Data Entry, Research, Fundraising, Spreadsheets, Office Management, Administrative..., Invoicing, Accounting, Sales, Access, Training, Payroll, Management, Outlook, Bookkeeping, Financial Statements, Customer Service, Telephone Skills, Accounts Receivable, Time Management, Office Equipment, Finance, Healthcare, Social Networking, Marketing, Office Administration, Cash Handling, Team Building, Accounts Payable, Facebook, Teamwork, Event Planning, Recruiting, Auditing, QuickBooks, Community Outreach
Education
Guilford College 2003 — 2006
Bachelor's degree, Accounting and Finance
Marymount University 2003 — 2005
Bachelor's degree, Accounting
Ridgefield Public Schools August 2001 - Present
North Canaan Elementary School July 1998 - June 2001
Zale August 1997 - August 1998
Skills
Curriculum Design, Science Education, Teaching, Curriculum Development, Educational Leadership, Science, Classroom, Lesson Planning, Classroom Management, Instructional Design, Teacher Training, Differentiated..., Research, Middle School, STEM, Earth Science, Environmental Education, Smartboard, Project-based Learning, Educational Research, Teacher Mentoring, Instructional Technology, Curriculum Mapping, Technology Integration, Staff Development, Student Engagement, E-Learning, Pedagogy, Curriculum Assessment, Curriculum Innovation, Inquiry-based Learning
Education
Western Connecticut State University 2011 — 2016
Doctor of Education (Ed.D.), Educational Leadership and Administration, General
Southern Connecticut State University 1999 — 2001
Master of Arts (MA), Secondary Science Education
University of Bridgeport 1997 — 1998
Master of Arts (MA), Education
Hobart and William Smith Colleges 1992 — 1996
Bachelor's degree, Geoscience
Holy Cross High School 1992 — 1996
Fletcher Jones Motorcars April 2015 - Present
Wells Fargo November 2013 - Present
Zale June 2011 - April 2015
Zale June 2011 - April 2015
La Mesa April 2011 - April 2015
Lucky Grocery Store August 2008 - August 2009
Z's Retail January 2004 - August 2009
z's January 2005 - April 2009
lucky September 2007 - August 2008
Skills
Customer Service, Sales, Retail, Office Administration, Jewelry, Electronics, Bilingual, Marketing, Process Scheduler, Sales Operations, Team Leadership, Employee Training, Teamwork, POS, Recruiting, Cashiering, Customer Experience, Time Management, Training, Inventory Control, Visual Merchandising
Education
Grossmont College 2010 — 2011
Heald College-Hayward 2008 — 2009
Grossmont Community College
Associates Degree
James Logan High School
High School Diploma
Fossil Group, Inc. August 2014 - Present
Zale March 2011 - August 2014
Monster Layer Creative, LLC. October 2009 - August 2014
Big Bad Wolf Creative Group September 2002 - October 2009
Interprise Design June 2002 - August 2002
Invision Advertising February 2001 - February 2002
Skills
Illustrator, Dreamweaver, After Effects, Flash, Photoshop, Web Design, Layout, Graphic Design, MySQL, Captivate, Adobe Creative Suite, Premiere, InDesign, Logo Design, Brochures, CSS, Microsoft Office, Microsoft Project, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Flash, Adobe Captivate, Adobe Lightroom, Adobe Premiere, Adobe After Effects, Adobe Dreamweaver, Adobe Encore, Blender 3D, Newtek Lightwave, HTML/CSS, Drupal, Lightroom, Web Development, Blender, MS Project, Motion Graphics, Advertising, Banners, Soundbooth, Posters, Adobe Acrobat, QuarkXPress, Articulate Storyline, Articulate Presenter, Softimage XSI, Intermediate PHP, Javascript, Wordpress, Unity 3D
Education
Indiana University-Purdue University at Indianapolis 1997 — 1998
Psychology
Tarrant County College
American Red Cross 2002 - 2005
Lenscrafters 2000 - 2002
Pearle Vision 1989 - 1999
Zale February 1994 - November 1995
Skills
ophthalmics, Product Marketing, Sales Management, Marketing Strategy, Operations Management, Optician, Team Building, Healthcare, Account Management, Coaching, Sales, Medical Devices, Marketing, New Business Development, Management, Budgets, Fundraising, Inventory Management, Team Leadership, Training, Non-profits, Change Management, Program Management, Human Resources, PowerPoint, Customer Service, Nonprofits, Huma, Strategic Planning, Advertising, Social Networking, Business Planning, Business Development, Ophthalmics, Public Speaking
Education
Indiana University Bloomington 2000 — 2001
Web Development
University of Kentucky
BA, Business Administration-Marketing
2Point Construction March 2012 - Present
Vanum Construction Company, Inc. May 2011 - April 2012
Top Tier Project Managment November 2006 - June 2011
The Metropolitan Network, Inc. December 2004 - November 2005
Bott Radio Network February 2003 - December 2004
Gateway September 2001 - February 2003
Zale May 1999 - May 2001
Education
The University of Kansas 2009 — 2011
Bachelor of Arts
Johnson County Community College
General Studies
McKinney High School 1998 — 1999
Zale October 2014 - Present
Put In Bay Winery May 2014 - October 2014
The Children's Place August 2013 - May 2014
Vermilion Power Boats Inc. April 2010 - August 2013
Skills
Time Management, Event Planning, Public Speaking, Customer Service, Teamwork, Social Media, Microsoft Word, PowerPoint, Microsoft Excel, Research, Photoshop, Illustrator
Education
Kent State University 2012 — 2016
Fashion Merchandising Major/Marketing Minor
Gillette Stadium September 2014 - Present
Zale October 2012 - February 2013
Johnson & Wales University November 2011 - January 2012
Skills
Microsoft Excel, Public Speaking, Sports, Customer Service, Social Media, Ticketing, Microsoft Word, Market Analysis, PowerPoint, Event Management, Teamwork, Microsoft Office, Event Planning, Facebook, Sales, Coaching, Sports Management, Sports Marketing, Leadership, Time Management
Education
Johnson and Wales University 2010 — 2014
Bachelor of Applied Science (BASc), Sports Studies
AbbVie July 2015 - Present
AbbVie September 2014 - June 2015
Zale 1999 - 2011
jcpenney May 1997 - August 1999
Skills
Leadership Development, Customer Service, Finacial, Writing, Microsoft Excel, Microsoft Word, Sage, Management, Communication, Tax Software, Personal Income Tax..., Time Management, Administrative..., Delegation, Staff Development, Empowerment, Goal Oriented, Goal Setting, Engagement, Hiring, Listening, Logistics, Negotiation, Business Networking, Organization, Business Planning, Schedules, Volunteer Management
Education
Inter-American University of Puerto Rico-Arecibo Campus 2014 — 2017
Master of Business Administration (M.B.A.), Finance
Inter-American University of Puerto Rico-Arecibo Campus
Bachelor's Degree, Accounting
Palm Beach County School District February 2015 - April 2015
Exclusive Charter Service November 2014 - April 2015
B&D Fuel Injection Service Inc. April 2011 - January 2015
Youth Education Sports Center September 2014 - December 2014
CSL Media May 2014 - August 2014
Zale October 2013 - December 2013
Meadows Farms Golf Course March 2011 - September 2012
Skills
Marketing, Customer Service, Social Media, Social Media Marketing, Marketing Strategy, Facebook, Email Marketing, PowerPoint, Exemplary customer..., HootSuite, Sales, SEO, Public Speaking, Customer Satisfaction, Photoshop, WordPress, E-commerce, InDesign, Illustrator, Microsoft Office, Leadership, Constant Contact, Public Relations, Advertising, Enhanced interpersonal..., Microsoft Word, Microsoft Publisher, Prezi, Microsoft Excel, Social Networking, Invoicing, Online Advertising, Online Marketing, Blogging, Travel Planning
Education
Palm Beach Atlantic University-West Palm Beach 2013 — 2015
Bachelor of Science (B.S.), Marketing, 3.68
University of Roehampton 2014 — 2014
Marketing
Germanna Community College 2011 — 2012
Piercing Pagoda July 2014 - Present
Zale May 2010 - August 2014
Jacks Sunshine Shop April 2007 - April 2008
Franks Bar and Grill August 2007 - November 2007
ARAMARK May 2005 - September 2007
Lancias Villa Royale January 2006 - May 2006
Skills
Managerial, Inventory Management, Sales Management, Customer Service, Hiring, Employee Training, Phone Etiquette, Solid computer skills, Advertising Sales, Highly Reliable, Dependable Team Player, Always Punctual, Store Management
Education
Kent State University 2004 — 2005
none, Fashion Merchandising
Ari Kuba Design and Photography June 2011 - Present
Zale September 2007 - June 2010
Skills
Graphic Design, Logo Design, Photography, Clothing Design, Corporate Identity, Digital Photography, Microsoft Excel, Art, Customer Service, Layout, Marketing, Microsoft Office, Microsoft Word, PowerPoint
Education
Sessions College 2014 — 2015
Professional Certificate In Graphic Design, Graphic Communications
Kilgore College 2001 — 2005
Associate's Degree, Graphic Design
lycee Francais de Lome 1994 — 2001
High School Diploma, Literature
AZ Wide Realty and full time student August 2013 - Present
Zale February 1997 - July 2013
Skills
Team Building, Negotiation, Microsoft Excel, Customer Service, English, Coaching, Recruiting, Sales, Time Management, Retail, Interviews, Merchandising, Store Management, Training, Profit, Loss Prevention, Visual Merchandising, Hiring, Inventory Management, District Management, Multi-unit, Driving Results, P&L, Inventory Control, Store Operations
Education
Grand Canyon University 2015 — 2017
Bachelor's Degree, Bachelor of Science in Psychology
Scottsdale Community College 2013 — 2015
Associate's Degree
Asset Strategies Group April 2013 - Present
Chase May 2010 - April 2013
Foot Locker June 2005 - May 2010
Foot Locker May 2001 - June 2005
Zale March 1996 - May 2001
Skills
Process Improvement, Sales Tax, Corporate Tax, International Tax, Canadian Tax, Financial Analysis, Risk Management, Risk Assessment, Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Strategy, Thinking Outside The Box, Auditing, Sarbanes-Oxley Act, Financial Reporting, Financial Accounting, Internal Controls, Internal Audit, Account Reconciliation, General Ledger, Business Process, Financial Audits, Analysis, PeopleSoft, Tax, External Audit, Forecasting, Management
Education
Mount St. Mary's University 2007 — 2010
Master of Business Administration (M.B.A.)
Kutztown University of Pennsylvania 1991 — 1995
Bachelor's degree, Finance, General
Northampton high School
Zale November 2009 - Present
Luxottica Retail February 2008 - November 2009
Zale April 2000 - December 2008
Arby's Restaurant Group, Inc. September 1993 - April 2000
Skills
Store Management, Retail, Merchandising, Visual Merchandising, Loss Prevention, Inventory Management, Inventory Control, Customer Service, Profit, Retail Sales, Store Operations, Sales, Customer Satisfaction, Sales Management, Income Statement, Team Building, Driving Results, Management, Microsoft Office, New Store Openings, Training, Planograms, District Management, POS, Selling, Multi-unit Retail..., Business Operations, People Development, Associate Development, Multi-Unit, Recruiting, Time Management, Shrinkage, Employee Training
Education
Holyoke Community College 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Apple March 2014 - Present
Zale September 2009 - November 2012
Skills
Visual Merchandising, Merchandising, Retail, Sales, Time Management, Fashion, PowerPoint, Customer Service, Advertising
Education
International Academy of Design and Technology-Sacramento 2009 — 2013
WellSpan Health March 2015 - Present
Jos. A. Bank Clothiers March 2013 - January 2015
Visionworks (ECCA) July 2009 - March 2013
Zale February 2008 - July 2009
Pearle Vision March 2003 - July 2009
Pearle Vision September 2001 - March 2003
Skills
Direct Recruiting, Organizing, Payroll, Coaching, Sales Operations, Customer Service, Profit & Loss..., Accountability, Managing Employees, Hiring Practices, Service Excellence, Delegation, Management, Instructor-led Training, Program Facilitation, Health Fairs, Job Fairs, Business Travel, Training, Team Building, Leadership, Store Management, Visual Merchandising, Merchandising, Hiring, Driving Results, Store Operations, Organizational..., Time Management, Loss Prevention, Profit, Income Statement, District Management, Multi-Unit Management, Multi-unit, Recruiting, Employee Training, Inventory Management, Inventory Control, Retail, Retail Sales, Service Quality, P&L, Multi-Unit, Customer Satisfaction, Sales Management, Leadership Development, Marketing, Team Leadership
Education
Harrisburg Area Community College 2015 — 2019
Bachelor's Degree, Registered Nursing/Registered Nurse
University of Phoenix online 1999 — 2000
Medical insurance billing/coding
Gettysburg High 1994 — 1998
Diploma, General Studies
Fiserv September 2014 - Present
Healthesystems May 2012 - September 2014
Healthesystems November 2011 - May 2012
PSCU Financial Services September 2011 - November 2011
Answers Systems December 2008 - September 2011
UnitedHealth Group December 2007 - December 2008
The Nielsen Company August 2006 - December 2007
The Nielsen Company August 2005 - August 2006
The Nielsen Company October 2000 - August 2005
Zale December 1990 - September 2000
Skills
Visio, SDLC, Business Process..., Process Improvement, SharePoint, Business Analysis, Project Management, Enterprise Architecture, Six Sigma, SQL, Agile Methodologies, User Acceptance Testing, Waterfall, Business Process, Change Management, Integration, Requirements Gathering, Training, Business Requirements, Data Analysis, Scrum, Business Strategy, Management, Vendor Management, PMP, Software Project..., Databases, Requirements Analysis, Pharmacy Benefit..., Agile & Waterfall..., User Experience, Strategy, Workers Compensation, Software Implementation..., Sprint Planning, Kaizen, Quality Assurance, Certified Scrum Master..., Voice of the Customer..., Computer Software..., Business Process..., Business Process..., Sarbanes-Oxley, Process Engineering, Ancillary Benefits, Software Documentation
Education
Iona College
BBA, Marketing Management
Augustine Consulting, Inc. September 2012 - Present
Augustine Consulting Inc August 2012 - Present
MISOC (A) September 2011 - August 2012
9th PSYOP BN July 2009 - September 2011
US Army July 2006 - July 2009
Zale 2001 - 2006
Skills
Military Operations, Force Protection, Military Experience, Military, Weapons, Counterinsurgency, Command, Security Clearance, Combat Lifesaver, Intelligence Analysis, Combat Life Saver, Reconnaissance, Operational Planning, Afghanistan, Special Operations, Intelligence, Government, Tactics, Top Secret, Counterterrorism, Military Logistics, National Security, Information Assurance, Defense, DoD, Program Management, Government Contracting, Training, Security Operations, Military Training
Education
Indiana University East 2013 — 2016
Working towards B.S., Psychology
Indiana University Bloomington 2000 — 2006
Boonville High School 1996 — 2000
Zale March 1993 - Present
FedEx August 2004 - August 2009
C & R Construstion March 1997 - December 2006
Tropic Sun & Travel October 1996 - December 2003
Self Employed 1987 - 1993
Skills
Over 30 years in Sales..., Management, Sales & Marketing..., Visual Merchandising, Inventory Control, Purchasing, Training & Development, Customer Satisfaction, Employee Training, Customer Experience, Sales, Store Management, Recruiting, Merchandising, Profit, Marketing, Store Operations, Training, Customer Service, Retail
Education
Northern Virginia Community College 1978 — 1979
Accounting and Business/Management
Greenville Technical College
Spanish Language
Miller-Davis Company December 2014 - Present
Miller-Davis Company May 2013 - November 2014
Miller-Davis Company May 2011 - April 2013
Otsego Public Schools 2006 - 2012
Miller-Davis Company May 2008 - April 2011
Parker Hannifin January 2007 - May 2008
Soil and Materials Engineers, Inc. May 2006 - January 2007
Zale August 2004 - May 2006
Real Wood Floors June 2004 - May 2006
Inspection Equipment May 2005 - August 2005
Skills
Construction Management, Construction, Project Estimation, Concrete, Contractors, MS Project, Renovation, Contract Management, Submittals, Civil Engineering, Project Planning, Change Orders, Process Scheduler, Value Engineering, Budgets, Project Bidding, Estimates, LEED, Project Management
Education
Western Michigan University 2000 — 2004
BSE, Construction Engineering
Kalamazoo Valley Community College 2000 — 2003
Otsego High School
Keller Williams Realty July 2011 - Present
RE/MAX Ability Plus November 2010 - July 2011
Michael Sampson February 2006 - November 2010
Bradford Scott Data Corporation February 2001 - May 2002
Bradford Scott Data Corporation September 1999 - April 2001
Indiana University School of Medicine May 1997 - May 1999
Zale January 1994 - May 1997
Education
Indiana University-Purdue University at Indianapolis 1995 — 1998
Lake Land College 1994 — 1995
Ivy Tech
Tucker School of Real Estate
Salesperson License, Real Estate
North Dallas High School August 2015 - Present
City of Duncanville September 2013 - Present
Antioch Counseling Center January 2013 - May 2013
Antioch Fellowship Missionary Baptist Church September 2009 - March 2013
Dallas ISD January 2005 - December 2009
Dallas County November 2006 - April 2009
Dallas County March 2006 - November 2006
Dallas County September 2005 - March 2006
New Vision Baptist Church October 2004 - March 2005
Zale September 2004 - March 2005
Skills
Public Speaking, Community Outreach, Event Planning, Volunteer Management, Fundraising, Customer Service, Teaching, Event Management, Microsoft Office, Leadership Development, Social Media, Team Building, Research, Preaching, Expository Preaching, Organizational..., Organizational Structure, Biblical Studies, Biblical Counseling, Biblical Teaching, Community Engagement, Church Administration, Church Growth, Theology, Christian Theology, Pastoral Theology, Pastoral Care, Pastoral Counseling, Social Services, Psychotherapy, Discipleship, Administration, Management, Leadership, Higher Education, Program Management, Staff Development, Program Development, Conflict Resolution, Youth Mentoring, Youth Development, Youth Ministry, Community Development, Family Therapy, Interventions, Group Therapy, Crisis Intervention, Supervisory Skills, Coaching, Case Management
Education
Luther Rice University
Master of Arts (M.A.), Biblical Counseling
Louisiana College 1996 — 1998
Bachelors, Religious Studies
Grambling State University 1993 — 1996
Dublin Unified School District January 2012 - Present
Robert Half International November 2010 - November 2011
Bio-Rad Laboratories February 2011 - September 2011
Insight Global February 2011 - September 2011
Hewlett-Packard July 2009 - November 2010
Murphy, McKay & Associates August 2005 - September 2009
Ericsson June 2007 - August 2009
Archway Financial Corporation September 2004 - August 2005
GNC December 2000 - September 2003
Zale 1998 - 2001
Skills
Desktop Computers, Active Directory, Servers, Technical Support, VPN, XP, Windows 7, Networking, Operating Systems, Hardware, Network Administration, Troubleshooting, Software Installation
Education
Heald College 2002 — 2004
AS, Computer Science
Olinger and Associates June 2013 - Present
Zale June 2011 - April 2015
MSKTD & Associates February 2014 - May 2014
Yager Furniture January 2014 - April 2014
Macy's July 2009 - June 2011
Skills
Sales, Customer Service, Real Estate, Interior Design, Sales Presentations, Visual Merchandising, Home Staging, Presentations, Space Planning, 3D rendering, Inventory Management, Store Operations, POS, AutoCAD, Revit, Microsoft Office, Problem Solving, PowerPoint, Hand Drafting, Display Boards, Retail Sales, Jewelry, Planograms, Space planning
Education
Indiana University-Purdue University Fort Wayne (IPFW) 2010 — 2014
Bachelor of Science (BS), Interior Design, 3.43 GPA
North Side High School 2006 — 2009
High School Diploma, 4.0 GPA
i Force Cheer July 2011 - Present
Zale January 1991 - July 1998
Skills
PowerPoint, Research, Strategic Planning, Budgets, Negotiation, Editing, Marketing Communications, People Development, Promotions, Public Relations, Recruiting, Team Building, Hands-on Problem Solver, Online Marketing
Education
Illinois State University
Buiness/Marketing
University High School
Zale 2010 - Present
Skills
Store Management, Sales, Profit, Driving Results, Loss Prevention, Visual Merchandising, Merchandising, Time Management, Customer Service, Retail Sales, Inventory Control, Accountability, POS, Store Operations, Multi-unit, Employee Training, Hiring, Merchandise Planning, Retail, Sales Management, Process Scheduler, Team Building, Recruiting, Coaching, Employee Relations, Product Knowledge, Succession Planning, Team Leadership, Management, Customer Satisfaction, Teamwork, Onboarding, Training, Customer Experience, Fitness, Strength Training, Fitness Consulting
Education
Humber College 2008 — 2010
Financial Planning and Services
AIB International, Inc January 2014 - Present
AIB International, Inc October 2012 - December 2013
AIB International, Inc October 2011 - October 2012
Zale November 2007 - October 2011
Skills
Microsoft Office, Commitment to Customer..., Confidentiality, Teamwork, Inventory Management, Communication, Food Safety, Quality Assurance, HACCP
Education
Kansas State University 2006 — 2010
Bachelor's degree, Human Resources Management/Personnel Administration, General
Michaels Stores, Inc. April 2015 - Present
Michaels Stores, Inc. April 2013 - August 2014
JCPenney August 2011 - February 2013
JCPenney 2005 - 2011
JCPenney 2004 - 2005
JCPenney 2002 - 2004
JCPenney 1998 - 2000
Zale 1998 - 1998
Zale 1996 - 1998
Neiman Marcus 1993 - 1995
Skills
Fashion Buying, Product Assortment..., Forecasting, Visual Merchandising, Inventory Management, Retail, Customer Engagement, Trend Analysis, Open to Buy Management, Microsoft Excel, Web Development, PowerPoint, Microsoft Word, MS Excel Pivot Tables, Strategic Planning, Merchandising, Merchandise Planning, Inventory Control, Analytics, JDA, Access, Trend, Fashion, CPFR, Sales, Management
Education
International Academy of Design and Technology-Chicago 1988 — 1992
Bachelor of Arts Merchandising Management, Merchandising and Buying Operations
Zale October 2011 - January 2013
Pierce-N-Tell September 2009 - September 2011
Education
Ivy Tech Community College 2013 — 2017
Cosentini Associates September 2008 - Present
Freelance Work May 2004 - Present
For Rent Media Solutions September 2006 - June 2008
Zale January 1998 - May 2006
Skills
Editing, Proposal Writing, Technical Writing, InDesign, Creative Writing, Marketing Strategy, Marketing, Advertising, Adobe Acrobat, Outlook, Microsoft Word, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office Xp, Copy Editing, Oral & Written..., Filemaker Pro, Microsoft Publisher, Word, Excel, Proofreading, Language Skills, Computer Literate, Gaming, Fine Art, Report Writing, Resume Writing, Speech Writing, Feature Writing, Writing Skills, PowerPoint, Access, Social Media Marketing, Nutrition, Blogging, Communication Skills, Organization
Education
Kean University 2001 — 2005
BA, English Language and Literature with a minor in writing, 3.4
Rutgers University 1998 — 2001
Associates, Art History
Old Bridge High School 1994 — 1998
Diploma
Tyler Technologies November 2014 - Present
Genband August 2012 - October 2014
GE Capital Real Estate April 2011 - August 2012
Dell Services (formerly Perot Systems) April 2009 - March 2011
Amerimax Building Products April 2006 - February 2009
Zale 2004 - 2006
LSG Sky Chefs 2003 - 2004
Skills
General Ledger, Financial Reporting, Accounting, Financial Analysis, Account Reconciliation, GAAP, Accounts Payable, Accruals, Auditing, Accounts Receivable, Analysis, Cash Flow, Finance, Financial Statements, Budgets, Consolidation, Financial Audits, Fixed Assets, Forecasting, Invoicing, Journal Entries, Management, P&L, Payroll, PeopleSoft, US GAAP, Variance Analysis, Cost Accounting
Education
The University of Texas at Arlington-College of Business 2006 — 2008
MBA
Lamar University 1998 — 2002
BBA, Accounting
Port Neches-Groves High School 1994 — 1998
Signet September 2014 - Present
Zale May 2014 - September 2014
BJ's Restaurants, Inc. August 2009 - May 2014
Terry Costa May 2013 - August 2013
Skills
Customer Service, Cash Handling Experience, Facebook, Social Media, Microsoft Excel, Leadership, Work in A Fast Paced..., Sales, Fashion, Visual Merchandising, Phone Etiquette, Social Networking, Teamwork, Fashion Shows, Merchandising, PowerPoint, Event Planning, Inventory Management, Learning Quickly, Spreadsheets, Event Management, Works well individually, Highly self-motivated, Planogram Development, Retail, Trend Forecasting, Cash Handling
Education
University of North Texas 2010 — 2014
Bachelor of Science (B.S.), Fashion Merchandising
Grayson County College 2006 — 2008
Zale December 2014 - March 2015
ID Media 2015 - 2015
Keith Sherman Associates Public Relations August 2014 - September 2014
Krupp Kommunications January 2014 - May 2014
Ithaca College February 2012 - December 2013
Iconic Entertainment Inc. June 2013 - August 2013
Tractenberg & Co. June 2012 - August 2012
City Year June 2011 - August 2011
Citi June 2009 - August 2009
Skills
moderate fluency and..., Public Speaking, Proposal Writing, Public Relations, Research, Social Media, Facebook, Advertising, Integrated Marketing, Market Research, Social Networking, Event Planning, Photoshop, Social Media Marketing, Leadership
Education
Ithaca College 2010 — 2014
BS, Integrated Marketing Communications
High School of Economics and Finance 2006 — 2010
Pace University 2009 — 2009
Zale August 2010 - Present
Sprint March 1997 - August 2010
Sprint March 2001 - February 2002
Sprint Nextel March 1997 - March 2000
Bell Atlantic Mobile November 1993 - March 1997
Bell Atlantic Mobile November 1993 - March 1997
Cellular One/McCaw Communications June 1993 - October 1993
Pactel Paging September 1991 - May 1993
Colorado Memory Systems September 1989 - August 1991
Skills
Sales Management, Retail, Sales, Store Management, Inventory Management, Customer Service, Profit, Sales Operations, Recruiting
Education
University of Scranton 1985 — 1987
BA, Communications/ Business
Georgian Court University 1983 — 1985
Business
Glazer Kennedy Insider's Circle North Texas chapter March 2004 - Present
Soulwinner Supplies March 2004 - Present
MIC 2004 - 2014
Star Bible and Tract Publications 2001 - 2004
NewDay 1997 - 2001
Zale March 1999 - December 1999
American Airlines / the Sabre Group 1991 - November 1996
Texaco, Inc. June 1985 - June 1990
Skills
Email Marketing, Event Planning, Event Marketing, Coaching, Business Networking, Marketing, Training, Consulting, Networking, Teaching, Business Coaching, Social Media, Entrepreneurship, Strategic Planning, Social Media Marketing, Team Building, Leadership, Facebook, Sales, Direct Mail, Small Business, Social Networking, Public Speaking, Copywriting, New Business Development, Advertising, Customer Service, Public Relations, Project Planning, Web Marketing, Creative Direction, SEO, Start-ups, Blogging, Marketing Communications, Online Advertising, Online Marketing, Direct Marketing, Marketing Strategy, Lead Generation, SEM, Digital Marketing, Mobile Marketing, Sales Management, Brand Development, Google Adwords, Integrated Marketing, E-commerce, B2B Marketing, Google Analytics
Education
Constant Contact University 2008 — 2012
Email Marketing, Power of Email Marketing
Harcourt Learning Direct 2000 — 2000
Web Page Designer
Padgett Thompson 2000 — 2000
The Better Business Writing Workshop
Texaco, Inc. - (inhouse training) 1985 — 1985
Data Processing, computer programming in JCL and other IBM Mainframe items
Harding University 1981 — 1985
B.S., Computer Science and Bible
Millionaire Inspector Community
Zale August 2014 - Present
Zale May 2005 - August 2014
Zale August 2013 - November 2013
Skills
Visual Merchandising, Store Management, Driving Results, Loss Prevention, Merchandising, Inventory Control, Store Operations, Retail, Inventory Management, Jewelry, Retail Sales, New Store Openings, Leadership, Merchandise Planning, Multi-unit, Assortment, Profit, Planograms, Staff Development, Shrinkage, District Management, Multi-Unit Management, New Store Development, Associate Development, POS, Product Knowledge, Trend Analysis, Multi-channel Retail, P&L, Multi-Unit
Education
Indiana University Bloomington 2004 — 2006
Indiana Academy for Science, Mathematics, and Humanitites 2002 — 2004
Indiana Academic Honors Diploma
PANDORA A/S May 2015 - Present
Stella & Dot October 2011 - May 2015
Juicy Couture October 2009 - 2011
Polo Ralph Lauren 2008 - 2009
David Yurman 2006 - 2008
The Aaron Group 2004 - 2006
Vardi Colored Stone Group 2004 - 2004
Rosy Blue 2002 - 2004
Zale 1999 - 2002
Skills
Management, Trend, Product Development, Merchandising, Retail, Manufacturing, Inventory Management, Fashion, Quality Assurance, Jewelry, Apparel, Creative Direction, Textiles, Visual Merchandising, Trend Analysis, Luxury Goods, Brand Development, Sourcing, Wholesale, Footwear, Styling
Education
Gemological Institute of America 1999 — 1999
G.G., Graduate Gemologist
Inter-American University of Puerto Rico-San Germán Campus 1992 — 1993
Interdisciplinary Studies
University of Bridgeport 1988 — 1992
Liberal Arts
Signet September 2011 - Present
Sterling Jewelers May 2007 - September 2011
Zale September 2006 - May 2007
Sterling Jewelers September 1997 - January 2001
Skills
Diamond Council of..., Store Management, Visual Merchandising, Loss Prevention, Merchandising, Store Operations, Retail, Inventory Control, Profit, Driving Results, Retail Sales, Inventory Management, P&L, Jewelry, Trend Analysis, POS, Planograms
Education
Youngstown State University 1992 — 1994
Marketing/Mathematics
Kent State University 1988 — 1992
Mathematics
Champion High School 1984 — 1988
Oldcastle Precast January 2013 - Present
W.L Lashley & Associates, Inc March 2010 - January 2013
The News Group December 2009 - February 2010
Zale June 2007 - December 2009
John Eagle Honda Houston October 2004 - January 2007
Skills
Purchasing, Problem Solving, Customer Service, Time Management, Project Estimation, Microsoft Word, Budgets, Construction, Customer Satisfaction, Marketing, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Process Scheduler, Project Management, Sales
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master of Business Administration (MBA), Project Management
Multi Brand Merchandising Representative March 2015 - Present
Body Central December 2013 - 2015
Rue21 July 2012 - December 2013
G&G Rave/BCBG MaxRave/BCBG 2002 - 2011
Zale 2005 - 2006
Dollar Tree Stores 2004 - 2005
Sunglass Hut 2004 - 2005
Bath & Body Works 2003 - 2004
Beall's, Inc. February 2001 - October 2001
Dillards January 2000 - February 2001
Skills
Big Box, Loss Prevention, Driving Results, Store Management, Merchandising, Store Operations, New Store Openings, Retail, Retail Sales, Profit, Training, Time Management, Team Building, P, Multi-Unit, District Management, P&L, Associate Development
Education
East texas dental academy 2010 — 2011
RDA
Kilgore College
H&M October 2013 - Present
Zale June 2012 - Present
Green & Greenberg June 2011 - December 2013
American Eagle Outfitters February 2012 - June 2012
Hollister Co. August 2009 - December 2011
Rhode Island Modeling Agency August 2008 - August 2008
Skills
Sales, Customer Satisfaction, Customer Service, Fashion, Visual Merchandising, Retail, Merchandising, Retail Sales, Cashiering, Time Management, Inventory Control, Teamwork, Microsoft Word, PowerPoint, Store Management, Sewing, Styling, Fashion Design
Education
Johnson and Wales University 2013 — 2015
Bachelor's Degree, Fashion Merchandising and Retail Marketing, GPA 3.75, Dean's List, Senior
Savannah College of Art and Design 2010 — 2012
Bachelor's Degree, Fashion/Apparel Design, GPA 3.66, Dean's List
Vietnamese Student Association at UMBC September 2014 - July 2015
Mid-Atlantic Union of Vietnamese Student Associations (MAUVSA) November 2014 - March 2015
Zale May 2014 - August 2014
Office of Undergraduate Admissions and Orientation January 2013 - January 2014
Skills
Cashiering, Communication, Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Nonprofits, PowerPoint, Social Media, Social Networking, Research, Teamwork
Education
University of Maryland Baltimore County 2013 — 2016
Business Technology Administration (BTA)
Howard Community College 2011 — 2013
Education/Social Sciences
Zale November 2014 - Present
jcpenney April 2014 - November 2014
Zale September 2013 - March 2014
Zale May 2013 - September 2013
Zale October 2012 - May 2013
Zale December 2010 - October 2012
Zale September 2010 - December 2010
Skills
Fashion, Merchandising, Diamonds, Visual Merchandising, Sales, Store Management, Apparel, Retail, Gems, Styling, Trend Analysis
Education
Iowa State University 2007 — 2010
Batchelor of Science, Apparel Merchandising, Design and Production, Journalism and Mass Communication/ Advertising
Illinois State University July 2015 - Present
Avon August 2013 - Present
Self-Employed February 2010 - July 2015
Headway Workforce Solutions October 2014 - January 2015
Zale January 2014 - October 2014
Headway Workforce Solutions October 2013 - January 2014
Technisource July 2011 - January 2013
Illinois State University July 2009 - May 2011
Self July 2006 - December 2009
Illinois State University May 2008 - August 2008
Skills
Training, Leadership, Public Speaking, Program Management, Leadership Development, Employee Training, Time Management, Team Leadership, Workshop Facilitation, Instructional Design, Process Improvement, Interviews, Team Building, Technical Writing, SharePoint, Event Producing, Project Coordination, Organizational..., Fundraising, Sales, Customer Service, Human Resources, Management, Service Learning, Volunteer Recruiting
Education
Illinois State University 2009 — 2013
Master’s Degree, Technology (Training & Development; Quality Management; Project Management)
Illinois State University 2006 — 2009
Bachelor’s Degree, Technology (Engineering Technology)
City of Dallas March 2015 - Present
CPower December 2007 - Present
NCR Corporation December 2014 - March 2015
GLM Waste Management Inc October 2010 - September 2014
AlliedBarton Security Services July 2009 - June 2010
CACI International Inc November 2008 - January 2009
ImageNet October 2006 - September 2008
ImageNet October 2006 - September 2008
US Navy Reserve June 2001 - May 2008
Zale November 2005 - October 2006
Skills
Software Documentation, Training, Databases, Integration, Program Management, Analysis, Management, Project Management, Troubleshooting, Leadership, Process Improvement, Security, Project Planning, Access, Change Management, Customer Service, Networking, Team Leadership, Quality Assurance, Sales, SQL, Testing, Strategic Planning
Education
Grace Bible College 2013 — 2015
Bachelor's Degree, Leadership and Ministry
University of Phoenix 2002 — 2005
BSM, Bachelors' of Science in Management
Metropolitan Community College 1999 — 2001
Associates, Applied Science Computer Technology - AS400 Programing
Macys August 1998 - November 2014
Macy's April 1996 - August 1998
Macy's April 1992 - April 1996
Macy's April 1988 - April 1992
Macy's July 1986 - April 1988
Macy's April 1985 - July 1986
Macy's April 1984 - April 1985
Tappins Jewelry Store May 1982 - April 1984
Zale May 1981 - May 1982
Hickory Farms of Ohio June 1979 - May 1981
Skills
Customer Service, Management, Retail, Sales, Inventory Management, Merchandising, Fashion, Visual Merchandising, Store Management, Marketing, Inventory Control, Customer Satisfaction, Trend Analysis, Profit, Apparel
Education
Johnson & Wales University 1977 — 1980
Associate of Science (A.S.), Hospitality Administration/Management
Zale October 2013 - Present
Zeidler's Floral Co. February 2013 - March 2014
Zoup! Fresh Soup Company June 2010 - May 2012
Skills
Customer Service, Management, Marketing Strategy, Leadership, Project Management, Event Planning, Social Media, Social Media Marketing, Time Management, Floral Design, Wedding Planning, Weddings, Event Management, Parties
Education
Indiana University Bloomington 2012 — 2013
Hospitality Management and Event Planning
Signature School 2008 — 2012
Core 40 with Academic Honors, International Baccalaureate Candidate
Sports Authority June 2015 - Present
Sports Authority October 2013 - June 2015
Armani Exchange June 2012 - January 2013
The Limited June 2012 - January 2013
Macy's March 2012 - December 2012
Jos. A. Bank Clothiers January 2007 - February 2012
Zale June 2004 - December 2006
Bed Bath and Beyond September 2002 - June 2004
Skills
Analytical Skills, Superior Communications..., Microsoft Suites, Fashion Industry..., Planogram Design, Adobe Creative Suite, Merchandising, Retail, Store Management, Fashion, Visual Merchandising, Forecasting, Inventory Management, Merchandise Planning, Training, Window Displays, Leadership, Assortment, Trend Analysis, Styling, Store Operations, New Store Openings, Trend Forecasting, Loss Prevention, Retail Sales, POS, Fashion Shows, Payroll, Inventory Control, Product Knowledge, Retail Marketing, Retail Buying, Apparel, Trend
Education
International Academy of Design and Technology-Chicago 2007 — 2010
Associate of Applied Science, Merchandising Management
Loyola University Chicago 2002 — 2006
Design and Visual Communications, General
U.S. Forest Service April 2015 - Present
QC Data January 2015 - April 2015
Zale September 2012 - April 2014
Wasatch Uinta Field Camp June 2012 - July 2012
University of Minnesota Duluth September 2011 - May 2012
Trillium Family Services March 2011 - May 2012
Community Connections of Minnesota December 2009 - May 2011
L'abri Fellowship 2007 - 2007
Skills
PowerPoint, Geological Mapping, Microsoft Office, Photoshop, Facebook, Illustrator, Jewelry, Diamonds, Research, ArcGIS, Adobe Creative Suite, First Aid, Microsoft Excel, Sales, POS Systems, Microsoft Word, Outlook, Customer Service, Web Applications, Web Application..., Help Desk Support
Education
University of Denver 2014 — 2015
Certificate, Geographic Information Science and Cartography, 4.0
University of Minnesota-Duluth 2010 — 2012
B.A., Geological Sciences
Lake Superior College 2007 — 2009
Associate’s Degree, Liberal Arts
Lakeview Chrisitan Academy
High School
Breitling USA October 2014 - June 2015
Westgate Resorts March 2013 - October 2014
Tiffany & Co. 2006 - 2013
Zale 2003 - 2006
Education
Iona College
Zale November 2014 - January 2015
1st Option Health Care Services October 2012 - January 2013
Group Services, Inc. January 2011 - July 2011
CVS Caremark Corporation January 2009 - January 2010
Sprint Nextel March 2001 - December 2005
Skills
Sales Management, Customer Satisfaction, Supervisory Skills, Direct Sales, Accounts Receivable, Accounts Payable, Account Reconciliation, Automotive Sales, Merchant Banking, Internet Explorer, Organizational..., Microsoft Office, Excel, Accounting, Customer Service, Retail, Vendor Relations, Customer Relations, Account Management, Teamwork, Financial Analysis, Word, Team Leadership, Financial Reporting, Strategic Thinking, Microsoft Word, Process Scheduler, Microsoft Excel, Payroll
Education
Inter-American University of Puerto Rico-Metropolitan Campus
Bachelor's Degree, Accounting
Chicanos Por La Causa 2012 - Present
Fred Meyer Jewelers March 2003 - September 2008
Zale November 2001 - January 2003
Skills
Customer Relations, Customer Service, Internal Communications, friendly and outgoing, Patience, kindness, Great People Skills, Professional..., great salesmanchip, love interacting with..., Reliability, quick learner, good sense of humor, Data Entry, Accountability, Inventory Control, Goal Oriented, Time Management, Team-oriented, Phone Etiquette, Sales, Telephone Skills, People Skills, Teamwork, Invoicing, Public Speaking, Training, Coaching, Leadership, Management, Employee Relations, Leadership Development, Microsoft Office
Education
Glendale Community College 2000 — 2002
Marketing
Phoenix College
Phoenix College
Wake Forest Community Law and Business Clinic August 2015 - Present
Wilson Worley Moore Gamble & Stout PC May 2015 - August 2015
Tennessee Department of Financial Institutions June 2014 - August 2014
Zale August 2011 - July 2013
Paul Rhoton and Associates, CPA July 2012 - August 2012
Affiliate Broker March 2007 - December 2010
Allman Investments 2004 - 2009
Skills
Legal Writing, Legal Research, Microsoft Word, Customer Service, Retail, Finance, Inventory Management, Retail Sales
Education
Wake Forest University School of Law 2013 — 2016
J.D. Candidate
King College 2011 — 2013
Bachelor of Arts (B.A.), Accounting and Finance, summa cum laude
Northeast State Community College 2009 — 2011
Transfer, Business
Zale June 2015 - Present
Zale November 2013 - May 2015
Zale June 2013 - December 2013
Fornash 2011 - 2012
Gap Inc./Gap 2009 - 2012
American Eagle Outfitters April 2007 - December 2008
Gap Inc./Outlet November 2001 - April 2007
Skills
Visual Merchandising, Sales Management, Operations Management, Inventory Management, Data Analysis, Customer Experience, Scheduling, Team Development, Forecasting, Microsoft Office, Leadership, Training, Retail, Sales, Fashion, Management, Merchandising, Retail Sales
Education
Marymount University 2010 — 2011
Bachelor of Arts (BA), Fashion Merchandising
Johnson County Community College 2001 — 2002
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Gwinnett Technical College May 2015 - Present
Gwinnett Technical College August 2014 - Present
Pearson February 2011 - Present
Macy's November 2012 - January 2013
ADP April 2011 - June 2011
Sears, Roebuck and Co. November 2010 - December 2010
NCS Pearson May 2010 - June 2010
Zale November 2009 - February 2010
Jewelry Palace August 2004 - December 2008
Center for Health Research - TSU September 2008 - November 2008
Skills
Training, Management, Leadership, Team Building, Sales, Microsoft Office, Customer Service, Coaching, Strategic Planning, Program Management, Proficient in Windows..., Familiar with VB.Net,..., Results driven,..., Demonstrates highly..., Solid presentation..., Apply strong,..., Marketing, Project Management, Employs analytical &..., Highly adaptable,..., Mentoring, Tutoring, Microsoft Word, Public Speaking, Research
Education
Gwinnett Technical College 2014 — 2016
Certification Program, Health Information/Medical Records Technology/Technician
Middle Tennessee State University 2002 — 2008
Bachelors of Science, Mathematics & Computer Information System
Middle Tennessee State University 2002 — 2008
Bachelors of Science, Mathematics
American Athletic Conference June 2015 - Present
Marquette University Athletic Department June 2014 - Present
Professor Andrea Schneider May 2014 - August 2014
Milwaukee Corporation Counsel May 2014 - July 2014
Westervelt, Johnson, Nicoll, and Keller May 2012 - August 2012
Westervelt, Johnson, Nicoll, and Keller May 2012 - August 2012
Zale May 2011 - May 2012
Skills
Jewelry, Customer Service, Sales, Microsoft Office, Marketing, Microsoft Excel, PowerPoint, Social Media, Leadership, Microsoft Word, Advertising, Facebook, Event Planning, Time Management, Public Speaking, Social Media Marketing, Teamwork, Research, Editing
Education
Marquette University Law School 2012 — 2015
Doctor of Law (J.D.)
Marquette University Law School 2012 — 2015
Doctor of Law (J.D.), Sports Law
Illinois State University 2009 — 2011
Bachelor of Science (B.S.), Marketing
Zale January 2013 - Present
ADP Dealer Services December 2009 - September 2010
Time Warner Cable November 2004 - December 2009
Skills
Selling, Sales, Microsoft Office, Retail, Customer Service, Management, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Leadership, Team Building
Education
Kaplan University
Real Estate
Vital HR Solutions 2012 - Present
American Home Mortgage Servicing 2010 - 2011
Citi 1997 - 2010
Zale 1996 - 1997
Transamerica 1991 - 1995
Skills
Employee Relations, Recruiting, Compensation, Benefits, Learning and Development, Performance Management, Succession Planning, Process Improvement, Strategic Planning, Compliance, HR Consulting, Business Strategy, HRIS, Employee Engagement, Organizational..., HR Policies, Change Management, Coaching, PeopleSoft, Deferred Compensation, Employee Benefits, Executive Management, Vendor Management, Leadership, Strategy, Personnel Management, Outsourcing, Talent Acquisition, Onboarding, Applicant Tracking..., College Recruiting, Workforce Planning
Education
Hardin-Simmons University
BBA, Management
JAS Recruitment July 2015 - Present
SRCTec, Inc March 2013 - June 2015
SRCTec, Inc January 2011 - June 2015
SRCTec, Inc January 2009 - June 2015
Zale 2004 - 2008
Sterling Jewelers 1992 - 1997
Education
Keuka College 2012 — 2014
BS Organizational Management
Onondaga Community College 2008 — 2009
AS of Engineering Sciences
Auburn High
Tom James Company June 2015 - Present
Packback May 2014 - December 2014
Pearre & Associates, LTD May 2013 - May 2014
Zale August 2012 - March 2013
Weed Man USA February 2012 - May 2012
Kroger July 2011 - December 2011
Skills
Sales, Customer Service, Retail, Leadership, Data Entry, Microsoft Office, Personal Finance, Strategic Financial..., Financial Analysis, Data Analysis, Microsoft Excel, PowerPoint, Teamwork
Education
Illinois State University 2011 — 2015
Bachelor's Degree, Agribusiness/Agricultural Business Operations
Joliet Junior College 2009 — 2011
Business Administration
Vigo County School Corporation August 2014 - Present
Key to the World Travel November 2013 - Present
Vigo County School Corporation August 2008 - August 2014
Off to Neverland Travel Agency July 2009 - November 2013
Memorial Preschool August 2005 - December 2009
First Financial Bank NA 2003 - 2005
Zale March 1998 - January 2003
Skills
Lesson Planning, Classroom Management, Tutoring, Elementary Education, Special Education, Differentiated..., Curriculum Development, Literacy, Smartboard, Educational Technology, Educational Leadership, PowerPoint, Instructional Technology, Classroom
Education
Saint Mary-of-the-Woods College 2009 — 2013
Bachelor of Science (BS), Preschool/Elementary Education with Mild Intervetnion
Ivy Tech Community College
Associate of Arts and Sciences (A.A.S.), Early Childhood Education and Teaching
Terre Haute South 1991 — 1994
Samsung Telecommunications America December 2013 - June 2015
Bank of America November 2012 - December 2013
The Exchange 2012 - 2013
Ericsson April 2011 - August 2011
Nokia Siemens Networks January 2009 - April 2011
7-Eleven, Inc October 2006 - January 2009
Federal Reserve Bank of Dallas May 2006 - October 2006
Zale May 2004 - May 2006
Oracle May 2000 - May 2004
Banc Tec May 1999 - May 2000
Skills
SAP, Customer Service, Outlook, Procurement, Supply Chain, Invoicing, Logistics, Process Improvement, Leadership, Access, Visio, Purchasing, Team Building, Supply Chain Management
Education
Grambling State University 1983 — 1989
Bachelor of Science, Computer Science
Bexar County August 2012 - Present
Zale May 2009 - October 2012
Triple I February 2012 - August 2012
eBryIT, Inc. September 2011 - January 2012
Skills
see resume, Technical Support, Security, Laptops, Help Desk Support, Switches, Microsoft Exchange, Customer Service, Sales, Enterprise Software, Wireless, Printers, Purchasing, Visual Merchandising, Retail, Troubleshooting, Windows 7, Software Installation, Active Directory, Networking, Microsoft Office, Leadership
Education
ITT Technical Institute-San Antonio 2011 — 2013
•Bachelor Degree of Information Systems and Cyber Security (ISCS), Computer and Information Sciences and Support Services
ITT Technical Institute 2009 — 2011
Associate of Science Degree, Information Technology-(CNS)
John Marshall High School 1996 — 1999
High School Diploma
Zale June 2011 - Present
Gap Inc/Old Navy Division March 2000 - July 2011
Skills
Visual Merchandising, Loss Prevention, Multi-unit, New Store Development, Merchandising, Store Management, Driving Results, Store Operations, Retail, District Management, New Store Openings, Income Statement, Profit, Leadership, Inventory Control, Team Building, Associate Development, Big Box, Retail Sales, Employee Training, Shrinkage, Customer Satisfaction, Apparel, Coaching, Succession Planning, CPFR, Merchandise Planning, Hiring, P&L, People Development, Multi-Unit Management
Education
Kirkwood Community College
Business/HR
Atrium May 2010 - Present
Lucidity Consulting Group June 2008 - May 2010
Citrine Consulting Services July 2005 - June 2008
Rexel 2006 - 2007
Zale October 2004 - June 2005
Centerpulse 2001 - 2005
IT Convergence May 2001 - July 2004
Skills
Project Planning, ERP, Vendor Management, Project Management, Business Process, Management, Process Improvement, IT Strategy, Business Analysis, Integration, Program Management, Requirements Analysis, IT Management, Consulting, Oracle E-Business Suite, Oracle, Oracle Applications, Supply Chain Management, Business Strategy, Cross-functional Team..., PL/SQL, Business Intelligence, Software Project..., Business Process..., Supply Chain
Education
Lamar University 1995 — 1997
MS
Chaitanya Bharathi Institute of Technology 1991 — 1995
BE, Civil Engineering
Robbins Brothers, The Engagement Ring Store August 2012 - Present
Zale June 2010 - May 2012
SAMUELS JEWELERS- divsion of GITANJALI September 2009 - June 2010
Sterling Jewelers January 2008 - August 2009
SAMUELS JEWELERS- divsion of GITANJALI August 2006 - December 2007
STAY SLIM PHARMACY June 2005 - August 2006
Laila Rowe December 2003 - December 2005
GEM FASHIONS January 2002 - December 2003
Skills
Business Intelligence, Business Strategy, Business Analysis, Retail, Loss Prevention, Management, Team Building, Performance Management, Analysis, Microsoft Excel, Recruiting, Process Improvement, Microsoft Office, Event Management, Business Development, Merchandising, Visual Merchandising, Inventory Management, Luxury Goods, Store Management, Sales Management, Sales, Jewelry, Profit, Forecasting, Inventory Control, Driving Results, P, Training, Store Operations, Customer Service, Diamonds, Trend Analysis, Hiring, POS, Business Planning, Brand Management, Merchandise Planning, Retail Sales, Fashion, Wholesale, P&L, P&L Management, Assortment, Watches, Customer Experience, Brand Development
Education
Henderson State University 2008 — 2009
CITY UNIVERISITY OF NEW YORK
Software Guidance & Assistance January 2004 - Present
Zale September 2003 - January 2004
Georgia Avenue June 2002 - September 2003
Skills
Cold Calling, Sales Management, New Business Development, Account Management, Negotiation, Mentoring, Customer Relations, Business Strategy, Contract Negotiations, Contract Negotiation, Consultative Selling
Education
Indiana University Bloomington 1998 — 2002
Clarkstown 1994 — 1998
AAMVA (American Association of Motor Vehicle Administrators) September 2013 - Present
Time Warner Cable July 2010 - September 2013
NRECA June 2009 - July 2010
Microsoft June 2008 - June 2009
GC Services August 2006 - June 2008
Blackbaud November 2005 - August 2006
Zale May 2005 - November 2005
Golden Infolink Sdn Bhd. October 2003 - May 2005
Skills
.NET, Software Development, Microsoft SQL Server
Education
Kuvempu Vishwavidyanilaya 1996 — 2000
BTech, Electronics
LQ Management LLC February 2014 - Present
Kaplan College August 2009 - Present
American Management Corporation June 2010 - December 2012
Apple November 2008 - October 2010
Venturi Staffing Partners June 2008 - November 2008
Qumetco Metals March 2008 - June 2008
Zale August 2006 - February 2008
AT&T April 2005 - June 2006
Henry Telephone Products December 2003 - February 2005
Arch Wireless March 2000 - November 2003
Skills
Troubleshooting, Active Directory, System Administration, Networking, Technical Support, Windows XP, Network Administration, VPN, Telecommunications, Hardware, DNS, Microsoft Office, Customer Service, Leadership, Management, DHCP, Microsoft Excel, CCNA, Quality Assurance, Citrix
Education
Advanced Technical Institute (ATI) 2008 — 2009
Network Administration
Kaplan University
Bachelor's degree, Computer Science
Lumina Geophysical January 2014 - Present
Sigma3 Integrated Reservoir Solutions August 2008 - November 2013
Sanijet Corporation 2000 - 2008
Leather Center January 1993 - January 2000
Foxmeyer January 1986 - January 1993
Zale 1976 - 1981
Skills
Monthly Close, Monthly Close Process, Accounting Management, Consolidated Financial..., Sales, Fixed Asset Management, International Accounting, FASB, Revenue Recognition, GAAP, Fixed Assets, Consolidation, Intercompany..., Cost Variance Analysis, Multi-State Sales Tax, CPA, Accounting System, Corporate Budgeting, Monthly Closing, Project Management, Sales, Analysis, Financial Analysis, Financial Reporting, Forecasting, Leadership, Management, Mergers, Mergers & Acquisitions, Energy, Petroleum, Strategic Planning
Education
The University of Texas at Austin 1972 — 1974
BBA, Accounting
Kilgore College 1970 — 1972
Accounting
Zale February 2004 - February 2005
Education
Jacksonville State University 2006 — 2009
B.S. Management, Concentration: Human Resources
The Mance Group, Inc. January 2008 - Present
Whitehall Jewellers February 2007 - July 2008
Zale November 2004 - February 2007
Saks Incorporated September 1997 - December 2002
Skills
Operations Management, Store Management, Retail, P&L Management
Education
Joliet Junior College 1995 — 1997
None, Real Estate, Psychology
Zale September 1998 - February 2013
Skills
AS400 Administration, Project Management, Business Objects, Inventory Control, Troubleshooting, Process Improvement
Education
Indiana University Bloomington 1983 — 1988
Bachelor's degree, Public Administration
M&T Bank August 2014 - Present
Citizens Bank April 2009 - August 2014
Citizens Bank February 2008 - April 2009
Citizens Bank January 2005 - February 2008
Zale August 2003 - May 2005
Skills
Mortgage Lending, Consumer Lending, Risk Management, Personal Finance, Small Business Banking, Management, Sales, Sales Operations
Education
Johnson & Wales University 2002 — 2003
Baking and Pastry Arts/Baker/Pastry Chef
Signet May 2015 - Present
Zale December 2013 - April 2015
Disneyland Paris October 2011 - April 2012
Be Relax March 2010 - July 2010
Be Relax June 2009 - January 2010
Junior ESC Grenoble February 2008 - May 2009
Skills
Translation, Marketing Communications, Online Marketing, Product Marketing, Marketing Research, Tourism, Trade Marketing, Website Updating, Content Writing, Newsletters, Relationship Marketing, Product Development, Brand Development, Services Marketing, Wellness, Entertainment, Wellbeing, Web content specialist, Brand Planning, Budget Planning
Education
Grand Valley State 2010 — 2011
Master
Ecole supérieure de Commerce de Grenoble 2007 — 2011
Master in Business Administration
Prepa St Charles Marseille 2005 — 2007
Chair King Backyard Store September 2015 - Present
Chair King May 2014 - Present
Wingspan Management & Administrative Group 2004 - Present
National Museum of Commercial Aviation August 2010 - January 2013
HMSHost 2001 - 2004
Bentley's Travelware (Wilson's Leather) 1999 - 2001
Zale 1998 - 1999
Zale 1993 - 1998
Zale 1989 - 1993
Zale 1989 - 1989
Skills
Merchandising, Strategic Planning, Organizational..., Real Estate, Human Resources, Employee Training, Information Systems, District, Retail, Forecasting, Leadership, Cross-functional Team..., Management, Inventory Control, Profit, Training, Sales, Store Management, Visual Merchandising, Income Statement, Sales Management, Team Building, Budgets, Store Operations, Inventory Management, Merchandise Planning, P&L Management, Customer Satisfaction, Hiring, Mergers, Operations Management, P, P&L, Mergers & Acquisitions, Team Leadership, Professional Mentoring, Exceed Sales Goals, Driving Results
Education
Indiana University Bloomington 1974 — 1978
Music Performance, General
Indiana University Bloomington
American Airlines February 2012 - Present
Zale December 2010 - February 2012
VHA October 2010 - December 2010
Susan G. Komen For the Cure 2004 - October 2010
Education
Gulbarga University 1992 — 1996
Bachelor of Engineering (B.E.), Electronics and Communications.
St Ann's Girls High School
1 to 10th grade
Bachendorf's March 2014 - Present
Zale April 2010 - March 2014
Christian Bernard Group September 2008 - June 2009
Rogers & Hollands Jewelers March 2006 - September 2008
Skills
Project Management, Strategic Planning, Customer Service, Management, Marketing Strategy, Jewelry Design, Sales Management, Operations Management, Diamonds, Merchandising, Retail, Inventory Management, P&L Management, Leadership, Sales, Training, Sales Operations, Time Management, Inventory Control, Coaching, Customer Retention, Budgets, Store Management, Profit, Visual Merchandising, Jewelry, Teamwork, Retail Sales, Loss Prevention, Store Operations, Luxury Goods, Assortment
Education
Judson University 2003 — 2005
Bachelor's degree, Marketing/ Visual Communications
Attitudes & Attire September 2007 - Present
Milliman February 2008 - January 2014
The Junior League of Dallas May 2011 - May 2013
Fidelity Investments August 2006 - August 2007
DeVry University April 2001 - October 2004
Zale October 2000 - April 2001
Skills
Pensions, Retirement Planning, 401k, Retirement, PowerPoint, Microsoft Office, Outlook, Microsoft Word, Microsoft Excel, Customer Service, Contract Negotiation, Mortgage Lending, Defined Contribution, Event Planning, Public Relations, Research, Public Speaking
Education
Grambling State University 1994 — 1998
BA, Mass Communication - PR
Kalena's Diamonds & Custom Jewelry August 2013 - Present
M. Geller Ltd. November 2012 - June 2013
Steve Quick Jeweler March 2006 - September 2012
Zale October 2001 - March 2006
Skills
Jewelry, Diamonds, Wholesale, Luxury Goods, Jewelry Design, Customer Service, Store Management, Marketing Strategy, Strategic Planning, Visual Merchandising, Loss Prevention, Inventory Control, Retail, Stock Management, Store Operations, Fashion Buying, Merchandising, Handmade Jewelry
Education
St. Cloud State University 2004 — 2006
Criminal Justice and Corrections
Indiana University-Purdue University at Indianapolis 2002 — 2004
Zale March 1989 - February 2010
Education
Iowa State University - College of Business 1979 — 1983
Business Administration, Accounting
FTS International September 2014 - Present
Creative Developed Designs May 2012 - Present
Zale December 2010 - March 2014
Comcast Cable March 2009 - December 2010
Rogers' Masonry May 2005 - March 2009
Skills
Call Centers, Leadership, Management, Recruiting, Sales, Human Resources, Coaching, Time Management, Customer Service, Inventory Management, Payroll, Merchandising, Store Management, Retail, Process Scheduler, Team Building, Training, Microsoft Office, Sales Management, Customer Satisfaction, Employee Training, Inventory Control, Strategic Planning, Budgets, Microsoft Word, Team Leadership, Microsoft Excel, Public Speaking, Operations Management, Leadership Development, Store Operations, Sales Operations, Marketing, Negotiation, Hiring, Outlook, Account Management, Loss Prevention, Interviews
Education
Kaplan University 2011 — 2013
MBA, Project Management
University of Arkansas at Monticello May 2010 2004 — 2008
B.S, Surveying
Hinds Community College
A.A, General Studies
Tres Moi Accessories November 2013 - Present
Zale April 2004 - November 2013
The Bagel Station 2001 - 2004
Zale 1998 - 2001
Sterling Jewelers 1984 - 1998
Capitol Bakery 1975 - 1983
Skills
Strategic Planning, Sales, Driving Results, Merchandising, CPFR, Retail, Management, Leadership, Multi-unit, Visual Merchandising, Inventory Management, P&L Management, Store Management, Budgets, Team Building, Team Leadership, Time Management, Profit, Customer Service, Loss Prevention, Income Statement, District Management, Recruiting, Store Operations, Retail Sales, New Store Openings, Inventory Control, Training, Shrinkage, Assortment, Hiring, Merchandise Planning, Associate Development, Planograms, POS, Big Box, New Store Development, P
Education
Diamond Councel of America 1993 — 2013
DCA, Diamonds
Northern Virginia Community College 1984 — 1985
Marketing
Hudson Valley Community College 1983 — 1984
Marketing
Vilebrequin August 2014 - Present
Zale September 2012 - August 2014
Tumi October 2011 - September 2012
LOUIS VUITTON February 1997 - January 2011
Skills
Store Management, Luxury Goods, Merchandising, Visual Merchandising, Fashion, Store Operations, Retail, Apparel, Loss Prevention, Driving Results, Trend Analysis, Inventory Management, Styling, Inventory Control, Profit, Retail Sales, POS, Merchandise Planning, New Store Openings, New Store Development, Wholesale, Assortment, Jewelry, Window Displays, People Development, Trend, Business Operations, CPFR, Luxury, Department Stores, Clienteling, Customer Experience, Specialty Retail, Fashion Design, Sales, Hiring, District Management, Fashion Buying, Footwear, Shrinkage, Trend Forecasting, Multi-channel Retail, Retail Buying, Shoes, Planograms, Product Knowledge, Watches, Handbags, Retail Marketing, Associate Development
Education
Joliet Junior College 1980 — 1982
Associates, Marketing
Zale June 2012 - Present
Ashcroft and Oak Jewelers November 2011 - June 2012
Helzberg Diamonds August 2006 - November 2011
REEDS Jewelers May 2004 - August 2006
Freidman's Jewelers August 1999 - May 2004
Skills
Customer Satisfaction, Customer Retention, Visual Merchandising, Profit, Retail, Loss Prevention, Recruiting, Inventory Management, Income Statement, Store Management, Retail Sales, Management, Inventory Control, Sales, Merchandising, Customer Service, Multi-unit, Shrinkage, Driving Results, POS, Store Operations, New Store Openings, Merchandise Planning, CPFR, District Management, Planograms, Hiring, Multi-Unit Management, Big Box, Sales Operations, Fashion, Multi-unit Retail..., Sales Management, Jewelry, P&L Management, Assortment, Trend Analysis, Associate Development, Product Knowledge, Accountability, Customer Experience, Wholesale, Employee Training, Watches, Trend, Diamonds, New Store Development, Process Scheduler, Apparel, Luxury Goods
Education
Kentucky State University 1991 — 1996
Bachelor's, Criminal Justice
Lord and Taylor July 2014 - Present
Lord and Taylor October 2012 - Present
Zale October 2011 - July 2012
Ida's Idea January 2012 - May 2012
Victoria's Secret October 2008 - May 2009
Skills
Apparel, POS, Illustrator, Retail, Sewing, Fashion, Sales
Education
Howard University 2007 — 2012
Bachelor of Arts (B.A.), Fashion Merchandising
Troy Boys and Girls Club April 2009 - Present
Troy Boys & Girls Club April 2009 - Present
Zales Corporation October 2007 - April 2009
Zale November 2006 - April 2009
Brown University March 2006 - September 2006
Brown University February 2006 - August 2006
Education
Johnson & Wales University 2007 — 2009
Advertising Communication, Advertising, Management, Marketing
Johnson & Wales University
Merrimack College
CCPSCO (Christophers Custom Pool Service Company) August 2004 - Present
Hauk Custom Pools August 2003 - August 2004
Riverbend Sandler Pools September 1997 - May 2003
Christophers Custom Pool Service June 1984 - September 1997
Zale February 1982 - June 1984
Neiman Marcus July 1975 - February 1982
Education
Greenville College 1972 — 1975
Bachelor of Arts (B.A.), Mathematics & Business, 3.3
GEICO November 2013 - Present
GEICO September 2012 - November 2013
GEICO June 2011 - September 2012
Mayors Jewelers 2009 - 2011
Best Buy September 2008 - March 2010
Zale August 2006 - July 2008
Skills
Microsoft Excel, Visual Merchandising, Customer Service, Retail, Microsoft Office, PowerPoint, Microsoft Word, Merchandising, Sales, Time Management, Photoshop, Social Media, Marketing, Outlook, Inventory Management, Leadership, Retail Sales, Store Management
Education
International Academy of Design 2009 — 2013
Xchanging 2000 - Present
WH Smith Retail 1999 - 2000
Zale 1996 - 1999
WH Smith Retail 1991 - 1996
Dobbs Houses Inc 1981 - 1991
Skills
Business Analysis, SDLC, Requirements Analysis, Systems Analysis, Business Intelligence, Vendor Management, Software Development, IT Strategy, Strategic Planning
Education
Indiana University - Kelley School of Business
B.S., Marketing
Oakland City University
Macy's January 2014 - Present
Macy's May 2013 - January 2014
Macy's February 2012 - May 2013
Macy's January 2012 - February 2012
Macy's September 2011 - January 2012
Health and Human Services Commission August 2011 - January 2012
Neiman Marcus May 2011 - June 2011
Bridal Connection April 2009 - December 2010
Nationwide Insurance April 2009 - August 2010
Zale July 2008 - March 2009
Skills
Customer Service, Sales, Merchandising, Visual Merchandising, Training, Leadership, Purchasing, Teamwork, Coaching, Call Centers, Invoicing, Retail, Fashion, Event Planning, Selling, Time Management, Textiles, Team Building, Strategic Planning, Sourcing, Recruiting, Public Speaking, Profit, Pricing, PowerPoint, Microsoft Word, Microsoft Office, Management, Leadership Development, Inventory Management, Hiring, Fashion Illustration, Fashion Design, Facebook, Entrepreneurship, Apparel, Blogging, Customer Satisfaction, Event Management, Social Media
Education
Iowa State University 1998 — 2007
Bachelors of Science, Apparel Merchandising and Technical Design
Zale December 2011 - Present
Target November 2007 - November 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Team Leadership
Education
Johnson County Community College 2010 — 2013
Zale November 2010 - Present
traffic shoes September 2005 - November 2008
Skills
Sales Management, Sales, Customer Service, Customer Satisfaction, Sales Operations, Presentations, Operations Management, Management, Problem Solving, Microsoft Office, Internet, Social Networking, Leadership, Recruiting, New Hire Orientations
Education
Jacksonville University 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Art/Art Studies, General
SELECTEMP Employment Services April 2013 - Present
R&D Machine 2007 - Present
COUNTRY Financial® October 2004 - December 2007
Zale July 1990 - March 2003
Skills
Merchandising, Retail, Visual Merchandising, Store Management, Store Operations, Retail Sales, Fashion, Management, Loss Prevention, Staffing Services, Staff Management, P&L Management, Leadership, Team Leadership, Job Coaching, Employee Training, Recruiting, Women Owned Business, Leadership Development, Customer Service, Team Building, Sales, Sales Management, Coaching, Driving Results, Profit, Hiring, Performance Management, Strategic Leadership, HR, Business Development, Forecasting, Interviews, Accounts Payable, Accounts Receivable, Human Resources
Education
Idaho State University
Business
Idaho State University
Combined Insurance October 2012 - Present
Native Outlet June 2008 - February 2012
Zale November 2005 - May 2008
Skills
Customer Service, Sales Management, People Skills, Clerical Skills, Computer Proficiency
Education
Grand Canyon University 2009 — 2010
Business Administration and Management, General
Jamestown Business College 1992 — 1994
Associate of Arts and Sciences (AAS), Occupational Studies
belk Department ManagerMacy'sOctober 2010 - September 2011
Zale April 1996 - February 2006
Education
Hartnell College
Zale May 2015 - Present
Zale October 2014 - May 2015
Zale June 2014 - September 2014
Zale January 2014 - June 2014
Enterprise Rent-A-Car June 2013 - December 2013
Gap Inc./Gap November 2011 - June 2013
Student Mowing May 2008 - May 2013
Gap Inc./Gap November 2012 - January 2013
Strike Force Security January 2008 - December 2011
Georgetown Cinemas 14 April 2010 - November 2011
Skills
Retail, Sales, Advertising, Marketing, Customer Service, Entrepreneurship
Education
Indiana University - Kelley School of Business 2007 — 2013
Bachelor of Science (B.S.), Marketing and Supply Chain Management
American Family Insurance February 2015 - Present
Security National Mortgage July 2014 - Present
American Equity Mortgage February 2013 - August 2014
The Berry Company November 2012 - February 2013
Zale November 2011 - July 2012
Skills
Loans, Sales, Customer Service, Refinance, Mortgage Banking, Loan Origination, Residential Mortgages, Microsoft Excel, FHA, Credit
Education
Hickey College 2001 — 2002
Aspen Technology TelesalesMens Fragrance and Grooming SpecialistNordstromJanuary 2013 - July 2013
Banana Republic November 2012 - January 2013
Zale November 2011 - October 2012
Camp Sentinel May 2011 - August 2011
Education
Gordon College 2007 — 2011
Bachelor of Arts (BA), Adolescent Development
State Farm 2004 - Present
Illinois Wesleyan University 2004 - Present
State Farm 1990 - 1997
Zale 1980 - 1983
Skills
Insurance, PMP, Business Analysis, Risk Management, Project Management, Process Improvement, Software Project..., Requirements Gathering, Health Insurance, Requirements Analysis, Program Management, Leadership, Customer Service, Public Speaking, Microsoft Excel, Microsoft Office, Research, Sales, Strategic Planning, Change Management, PowerPoint
Education
Illinois Wesleyan University 1976 — 1980
Bachelor's degree, Business Administration and Management, General
PrimeSource Building Products December 2011 - October 2014
Nokia Siemens Networks March 2011 - December 2011
FedEx Office October 2004 - March 2011
CompuCom Systems, Inc. March 2002 - October 2004
Zale January 2000 - December 2001
Skills
Employee Benefits, Open Enrollment, Human Resources, FMLA, New Hire Orientations, Absence Management, Performance Management, Onboarding, HR Policies, Employee Engagement, PeopleSoft, Management, Employee Training, Analysis, Recruiting, Training, Leadership
Education
The Ohio State University Fisher College of Business 1991 — 1992
Master's Degree, Labor and Human Resources
Kent State University 1986 — 1990
Bachelor's Degree, Policitcal Science and Business Management
Christian Dior Couture July 2014 - Present
Tourneau November 2012 - July 2014
Texana Bank January 2011 - March 2012
Gregory Jewellers April 2010 - January 2011
Zale January 2008 - December 2008
Texana Bank September 2006 - December 2008
Education
Hillsong International Leadership College- Sydney, Australia 2009 — 2009
Certificate IV in Ministry, Pastoral Studies/Counseling
Kilgore College 2005 — 2006
General Studies
University of Houston 2004 — 2004
General Studies
Gladewater High School 2001 — 2004
High School
Carter's OshKosh B'gosh May 2014 - Present
Cotton On Group February 2012 - May 2013
Zale March 2009 - July 2012
Gymboree July 2001 - February 2009
Skills
Visual Merchandising, Store Management, Apparel, Fashion, Retail, Loss Prevention, Retail Sales, Trend Analysis, Store Operations, Styling, Merchandise Planning, New Store Openings, Window Displays, Trend, Driving Results
Education
Indian River Community College
Zale 2008 - 2014
Jared Jewelery June 2001 - October 2009
Education
Kirkwood Community College 1990 — 1990
Basic Computer Skills, No grade