Zale Company
Industry: Retail company
DescriptionThe Zale Corporation is an American jewelry retailer, incorporated in Delaware in 1993. The principal executive offices are located in Irving, Texas. Headquarters: Irving, Texas, United States Parent organization: Signet Jewelers Founded: 1924, Wichita Falls, Texas, United States Number of employees: 12,500 (July 2012) Key people: Terry Burman (Chairman); Theo Killion (CEO); Matthew Appel (CAO) Subsidiaries: Zales Jewelers, Piercing Pagoda,
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Zale Employees
Beasley Holdings LLC August 2015 - Present
Live Successful Web Solutions August 2010 - Present
Stratmar Retail Services December 2014 - January 2015
Zale November 2011 - January 2014
Kohl's Department Stores August 2013 - December 2013
Skills
Web Development, Customer Service, HTML, WordPress, SQL, Python, Ruby, Java, C++, Small Business Online..., Web Design, Website Creation, Taekwondo, Team Building, Leadership Development, Sales, Direct Marketing, Social Networking, Networking, Network Marketing, Microsoft Suites, Microsoft Office, Windows, Linux, Management, Accounts Receivable, Acting, Martial Arts Instruction, PHP, cPanel, Android SDK, Android Development, Mobile Applications
Education
Southern New Hampshire University 2014 — 2018
Bachelor of Science (B.S.), Information Technology
La Porte High School 2006 — 2010
Lovesac April 2015 - Present
Lovesac January 2015 - Present
Lovesac May 2013 - Present
Sterling Jewelers April 2012 - May 2013
Zale March 2007 - April 2012
Skills
Sales Management, Merchandising, Elite
Education
Richard Bland College of the College of William and Mary
Zale July 2006 - Present
Corey's Jewel Box 1986 - 2006
Skills
DCA Certified, Visual Merchandising, Store Management, Retail
Education
Schoolcraft College 2000 — 2005
Associate's Degree, CIS, 3.6
Baker Hughes May 2010 - Present
Zale May 2007 - April 2010
Skills
Sales, Account Management, Business Development, Leadership
Education
Robert Morris University 2004 — 2011
Master's degree, Organizational Communication, General
Ron Smith Buick GMC June 2015 - Present
Zale June 2011 - June 2015
Zale July 2006 - June 2011
Skills
Store Management, Retail, Loss Prevention, Profit, Sales, Driving Results, Customer Service, Jewelry, Team Building, Customer Experience, Customer Satisfaction, Inventory Control, Inventory Management, Planograms, New Store Openings, Retail Sales, Shrinkage, Store Operations, Visual Merchandising, Merchandising, Assortment, Cashiering
Education
Scottsdale Community College 2005 — 2010
Fannie Mae October 2013 - Present
Fannie Mae December 2012 - October 2013
Microsoft September 2012 - December 2012
Zale February 2012 - August 2012
Microsoft May 2011 - February 2012
Microsoft November 2010 - May 2011
Microsoft April 2008 - November 2010
CompUSA March 2005 - April 2008
CompUSA October 2004 - March 2005
CompUSA September 2003 - October 2004
Skills
Customer Satisfaction, Spreadsheets, Investigation, Customer Service..., Software Documentation, Team Building, Training, Technical Support, Analysis, Customer Experience, Call Center, Customer Service, Database Administration, Management, Team Leadership, Call Centers, Business Analysis, Microsoft Technologies, SharePoint, Windows 7, Leadership, Program Management, Project Planning, Analytics, Project Management, Integration, Troubleshooting, Networking
Education
Richland College 2011 — 2014
Bachelor's degree, Public Affairs
Richland College 2008 — 2011
Associates in Science, Information Technology
Plano East Senior High School 2000 — 2002
High School Diploma
The Dentistry May 2013 - Present
Zale November 2011 - May 2013
Deb Shops, Inc. April 2009 - November 2011
Skills
Solid computer skills, Customer Service, Mathematics, Analysis, Leadership, Accounting, Accounts Receivable, Insurance, Access
Education
Seton Hill University 2011 — 2013
Bachelor of Arts (B.A.), Accounting
Robert Morris University 2011 — 2011
Total Quality Logistics August 2015 - Present
Zale January 2014 - July 2015
Slippery Rock University January 2014 - June 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Coaching, Sports Coaching, Talent Management, Social Media, Time Management
Education
Slippery Rock University of Pennsylvania 2014 — 2015
Master of Business Administration (MBA), Marketing/Marketing Management, General, Currently Pursuing
Slippery Rock University of Pennsylvania 2010 — 2013
Bachelor of Business Administration (B.B.A.), Finance, General, 3.2
Truco Enterprises September 2014 - Present
Room Key October 2011 - September 2014
Hostess Brands May 2009 - October 2011
Dr Pepper Snapple Group July 2007 - May 2009
Dr Pepper Snapple Group May 2006 - July 2007
Cadbury Schweppes Americas Beverages July 2004 - May 2006
Zale March 2003 - July 2004
Zale June 2001 - March 2003
Zale October 2000 - June 2001
DaimlerChrysler June 1999 - September 2000
Skills
Customer Insight, Shopper Marketing, Cross-functional Team..., Consumer Products, Marketing Strategy, Brand Management, Segmentation, Brand Architecture, Integrated Marketing, Product Development, Marketing Management, Competitive Analysis, Product Innovation, Retail, Market Planning, Market Research, Marketing, Marketing Research, Forecasting, Food, Trade Marketing, Business Development, P&L Management, Strategy, Brand Development, Analytics, Brand Equity, Market Analysis, Pricing, Product Marketing, Digital Marketing, Consumer Insight, Direct Marketing
Education
Southern Methodist University - Cox School of Business 2003 — 2005
Master of Business Administration (M.B.A.), Brand Marketing & Strategy
Texas Christian University 1992 — 1996
Bachelor's Degree, Journalism - Advertising/PR
Shrenuj and Co Ltd December 2014 - Present
Strop Insights 2014 - December 2014
Zale 2011 - May 2014
Zale 2008 - 2011
Zale Jewelers January 2006 - January 2008
Zale 2003 - 2006
Skills
Merchandising, Creative Merchandising, Website Merchandising, Retail Buying, Marketing Communications, Corporate Communications, Internal Communications, eCommunications, Brand Management, Web Marketing, Visual Merchandising, Analytics, Negotiation, Organization, PowerPoint, Strategic Planning, Vendor Management, Creativity, Merchandise Planning, Assortment, Trend Analysis, Customer Service, E-commerce, Fashion, Inventory Management, Retail, Sales, Forecasting, Product Development
Education
Southern Methodist University 1999 — 2003
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Healthcare Payment Specialists, LLC June 2015 - Present
Healthcare Payment Specialists, LLC June 2014 - Present
Southern Methodist University January 2012 - Present
Southern Methodist University January 2011 - June 2014
Zale June 2011 - June 2013
Skills
SAS, SSPS, Mplus, Qualtrics, Microsoft Office, Research, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Photoshop, Social Media, Public Speaking, C++, Java, HTML
Education
Southern Methodist University 2010 — 2014
Bachelor of Arts (B.A.), Psychology
Southern Methodist University 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Applied Physiology
PulteGroup January 2014 - Present
Zale September 2011 - September 2012
Enterprise Rent-A-Car May 2012 - August 2012
Skills
Marketing, Retail, Sales, Customer Service, Customer Satisfaction, Sales Process, Time Management, Leadership, Market Research
Education
Slippery Rock University of Pennsylvania 2009 — 2013
Bachelor of Science (BS), Finance and Business Management
Neiman Marcus Direct Warehouse February 2015 - Present
Coppell ISD August 2006 - January 2015
BCR L.L.C. September 1998 - April 2004
Comp USA May 1998 - September 2001
Security Information Services, Inc / A network of former FBI agents.. June 1998 - July 2001
Eckerd Drug company January 1989 - October 1997
Ferguson Garrett and Associates April 1988 - December 1988
Zale June 1984 - November 1988
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Windows, Research, Outlook, Teaching, Photoshop, HTML, Budgets, Private Investigations, Investigation, Security, Loss Prevention, Enforcement, Training, Data Entry, CCTV, Analysis, Fiction Writing, Fic, Supervisory Skills, Public Speaking, Leadership, Law Enforcement
Education
Sam Houston State University 1979 — 1983
Bachelor of Science, Law Enforcement / Police Science
JL McCullough High School 1977 — 1979
The Dance Workshop June 2013 - June 2015
Elite Physical Therapy of St. Louis January 2015 - May 2015
Zale October 2012 - January 2013
Hickory Hills Park District August 2007 - May 2011
Skills
Microsoft Office, Communication, Leadership, Organization, PowerPoint, Public Speaking, Microsoft Word, Event Planning, Customer Service, Teamwork, Time Management, Microsoft Excel, Social Media, Research
Education
Saint Louis University 2011 — 2017
Doctor of Physical Therapy/Therapist (D.P.T.)
Saint Louis University 2012 — 2015
Bachelor’s Degree, Exercise Science, Certificate in Interprofessional Education, Minor in Theology
Carl Sandburg High School 2007 — 2011
High School Diploma
Caliber Home Loans May 2014 - Present
Bank of America 2001 - 2012
Legal temps November 2001 - February 2002
Zale July 2001 - August 2001
PFH Eagles, Inc dba Advanced ceramics August 1998 - January 2001
Skills
Banking, Mortgage Lending, Credit, Loans, Credit Analysis, Customer Service, FHA, Financial Analysis, Financial Planning, Foreclosures, Investment Properties, Loan Origination, Management, REO, Real Estate
Education
Southeastern Paralegal Institute 2001 — 2001
Certification, Paralegal
University of California, Davis 1993 — 1996
Couse certification Environmental and safety
San Diego State University-California State University 1979 — 1981
Bachelor of Science (BS), Criminal Justice and Corrections
Gehret Associates, Inc January 2006 - Present
Zale September 1995 - June 1997
Accenture 1993 - 1995
Betz International, Inc. 1988 - 1993
Rohm and Haas 1987 - 1988
Rohm and Haas 1984 - 1987
Skills
Microsoft Office, Event Scheduling, Applied (Software), CFS (Software), Handle Confidential..., H&R Block Tax Training, TaxWise (Software)
Education
Rider University 1988 — 1992
Business Administration and Management, General
Franklin-Morris Academy, Philadelphia 1983 — 1984
Certificate, Executive Assistant/Executive Secretary
Cairn's University 1982 — 1983
Bible Certificate, Bible/Biblical Studies
Council Rock High School 1980 — 1982
Wheaton North High School 1978 — 1980
PetSmart May 2015 - Present
PetSmart November 2014 - May 2015
PetSmart March 2014 - November 2014
Moores Clothing For Men October 2013 - December 2013
Moores Clothing For Men July 2013 - October 2013
Coast ABA May 2012 - December 2012
Zale February 2008 - February 2012
Skills
Customer Service, Fashion, Jewelry, Retail, Visual Merchandising, Retail Sales, Store Management, Merchandising, Inventory Management, Sales, Inventory Control, Time Management, Loss Prevention
Education
Simon Fraser University 2010 — 2013
Bachelor of Arts (BA), Psychology
College of the Rockies 2005 — 2010
Psychology
Zale September 2012 - May 2014
Skills
Customer Service, Sales, Retail, Sales Management, Training
Education
Roger Williams University 2013 — 2016
Bachelor's Degree, Mathematics
Zale January 2014 - Present
McDonald's Corporation July 2010 - 2013
Skills
Communication, Children, Spanish, Youth Mentoring, Childcare, Time Management
Education
South Hills School of Business & Technology 2013 — 2015
Associate's degree, Criminal Justice/Law Enforcement Administration
Minnesota Department of Public Safety December 2014 - Present
Von Maur August 2013 - November 2014
Sears Holdings Corporation 2013 - 2013
Herbergers October 2011 - 2013
Zale 2010 - 2011
Macy's September 2009 - April 2010
Saks Fifth Avenue 2007 - 2009
Target 2005 - 2007
Skills
Loss Prevention, Asset Protection, Physical Security, Interrogation, Internal Investigations, Workplace Violence, Private Investigations, Surveillance, CCTV, Organized Retail Crime, Wicklander-Zulawski..., Security Management, Enforcement, Criminal Justice, Inventory Management, Security Audits
Education
Capella University 2012 — 2014
Master of Science (MS), Homeland Security, 4.0
Rasmussen College-Minnesota 2009 — 2011
Bachelor of Science (B.S.), Homeland Security
Lamex Foods, Inc May 2015 - Present
Freelance January 2013 - Present
Fastenal September 2013 - March 2015
Global Treks and Adventures August 2014 - January 2015
Zale January 2013 - November 2013
Sabroso Sabrosisimo Pop-Up Restaurant May 2013 - July 2013
Save the Children US May 2012 - July 2012
Jakes Bar and Grille May 2011 - August 2011
McDonald's Corporation August 2010 - January 2011
Skills
Team Leadership, Leadership, Customer Service, Learning Quickly, Spanish, Microsoft Office, Sales, Fundraising, Interpreting, Time Management, Market Research, Data Entry, Public Speaking, PowerPoint, Social Media, Team Building, Teamwork, English, Retail
Education
Saint Mary's University of Minnesota 2011 — 2014
Bachelor's Degree, International Business
Universidad del Pacífico (PE) 2012 — 2013
Negocios Internacionales
DeLaSalle 2006 — 2010
Breck
Grades 4-6
State Board of Pardons and Parole April 2013 - Present
Zale September 2009 - Present
Education
Savannah State University 2009 — 2012
Bachelor of Science (B.S.), Criminal Justice and Corrections
Savannah State University 2009 — 2012
Bachelor of Science (BS), Criminal Justice
Zale June 2014 - Present
Build-A-Bear Workshop April 2013 - August 2014
John G. Shedd Aquarium May 2012 - September 2012
Michaels Stores, Inc. May 2009 - November 2009
Prosperity International Studios February 2006 - February 2009
Skills
Great customer service, Wonderful people skills, currently type at 90 WPM, Very outgoing, Excellent skills with..., Team player, Dependable, Quick learner, diligent worker, Office 2010, Excel, Data Entry, Currently learning..., Customer Service
Education
South Suburban College 2013 — 2017
management of information technology
Hillcrest High School 2009 — 2010
High school diploma, high school diploma
Zale October 2014 - March 2015
Athleta March 2014 - September 2014
Northway Bank December 2013 - March 2014
Banana Republic / Gap Inc. August 2009 - December 2013
TD Bank March 2007 - March 2009
Skills
Accounting, Financial Reporting, Auditing, Microsoft Excel, Financial Analysis, Microsoft Office, Financial Accounting, Tax, Internal Controls, Microsoft Word, PowerPoint, Budgets
Education
Richard Stockton College of New Jersey 2009 — 2013
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration
Gloucester County College 2007 — 2009
Associate of Arts (A.A.), Criminal Justice
M.A.Silva USA Sales CoordinatorSaverGlassSeptember 2011 - November 2012
Springs Global US, Inc. July 2006 - December 2008
Zale November 1994 - August 2006
Skills
Event Management, Marketing, Event Planning, Marketing Strategy, Marketing Communications, Sales, Social Media, Social Media Marketing, Strategic Planning, Customer Service, Microsoft Excel, Team Building, Sales Management, Management, Microsoft Office, Microsoft Word, New Business Development, Negotiation, Business Strategy, Inventory Management, Team Leadership, PowerPoint, Budgets, Forecasting, Public Speaking, Social Networking, Training, Pricing
Education
Alliance Française Rouen 2013 — 2015
French Language and Literature
Sonoma State University
English
Visionworks of America February 2012 - Present
Guess? November 2011 - February 2012
Zale April 2002 - November 2011
Skills
Outstanding..., Operations Management, Motivation, Environmental Compliance, Environmental Awareness, Delivering Results, Internal Communications, Research, Training
Education
University of Utah 2012 — 2014
Bachelor's degree, Environmental Sustainability Studies / Urban Planning Ecology
Salt Lake Community College 2009 — 2012
Associate of Science (AS), Political Science and Government/Hospitality tourism, 3.7 GPA
L'Occitane en Provence November 2013 - Present
Zale December 2012 - January 2014
Advance 2 Health January 2011 - November 2012
Gap Inc. 2004 - 2009
Macy's 1993 - 2004
Limited Brands 1991 - 1993
Skills
Visual Merchandising, Store Management, Merchandising, Loss Prevention, Retail, Store Operations, Merchandise Planning, Retail Sales, Assortment, Driving Results, New Store Openings, Big Box, CPFR, Inventory Management, Window Displays, Apparel, Shrinkage, Planograms, Fashion, New Store Development
Education
Santa Monica College 1993 — 1996
La Maison De Gateau 2009 - Present
Zale September 2001 - September 2007
Skills
Sales Management, Marketing, Event Management, Communication, Customer Service, Customer Satisfaction, Sales, Direct Sales, Forecasting, Team Building, Social Networking, Retail, Cross-functional Team..., Product Development, Management, Leadership, Strategy, Weddings, Team Leadership, Advertising, Selling, E-commerce, Product Marketing, Sales Operations, Microsoft Office, Microsoft Excel, Strategic Planning
Education
San Jose City College 1995 — 1997
Public Ralation
San Jose City College
Vivint April 2014 - Present
TEKsystems October 2013 - April 2014
ADP October 2012 - October 2013
BountyJobs October 2011 - October 2012
Zale December 2010 - July 2011
Vector Marketing April 2008 - December 2010
Vector Marketing November 2004 - December 2010
Skills
Negotiation, Public Speaking, Sales Management, Sales, Direct Sales, Marketing, Recruiting, Leadership, Management, CRM, Training, Customer Service, Solution Selling, Start-ups, Account Management, Time Management, Interviews, Market Research
Education
William Paterson University of New Jersey 2006 — 2008
Professional Sales - Russ Berrie Institute of Sales
Rutgers, The State University of New Jersey-Newark 2004 — 2006
Marketing
Bergen County Academies 2000 — 2004
Zale September 2012 - Present
Ashley Furniture Industries May 2012 - September 2012
Bass Pro Shops May 2009 - April 2012
Skills
Sports Coaching, Promotional, Cashiering, Organization, Sales
Education
Scottsdale Community College 2010 — 2012
Associate of Arts (AA), n/a
Tuesday Morning October 2014 - Present
FedEx Services December 2011 - October 2014
NEAL RICHARDS GROUP January 2011 - July 2011
Zale March 2010 - January 2011
Blockbuster August 2008 - February 2010
Sears January 2005 - August 2008
Skills
General Ledger, Financial Analysis, Hyperion Enterprise, Forecasting, Variance Analysis, Process Improvement, Sarbanes-Oxley Act, Income Statement, Financial Reporting, Accounting, Account Reconciliation, Internal Controls, Accounts Payable, Management, Finance, Inventory Management, Inventory Control, Mergers & Acquisitions, Business Analysis, Financial Statements, GAAP, Analysis, Corporate Finance, Cost Accounting, Fixed Assets, Auditing, Internal Audit, Financial Accounting, PeopleSoft, Sarbanes-Oxley, Accounts Receivable, Capital Budgeting, Strategic Financial..., Essbase, Financial Modeling, Access
Education
Southern Methodist University - Cox School of Business 2011 — 2013
Executive MBA, Bloomberg BusinessWeek Global #3
University of North Texas 1999 — 2004
BBA, Finance
Zale July 2009 - Present
Zale October 2007 - July 2009
Whitehall Jewellers 2002 - 2007
Skills
Jewelry, Store Management, Visual Merchandising, Merchandising, Store Operations, Loss Prevention, Profit, Retail Sales, Merchandise Planning, Inventory Control
Education
Roger Williams University
Bachelor of Science (BS), Marketing
Helzberg Diamonds July 2015 - Present
Sears Holdings Corporation September 2014 - July 2015
Kay Jewelers August 2014 - September 2014
Jared the Galleria of Jewelry July 2011 - July 2014
Jared the Galleria of Jewelry February 2009 - July 2011
Jared the Galleria of Jewelry November 2008 - February 2009
Ultra Diamonds January 2006 - November 2008
Ultra Diamonds November 2005 - January 2006
Zale August 2004 - November 2005
Zale August 2002 - August 2004
Skills
Diamonds, Jewelry, Watches, Visual Merchandising, Store Management, Merchandising, Retail, Inventory Management, Inventory Control, Gems, Sales, Customer Service, Team Building, Retail Sales, Recruiting, Gemology, Coaching, Driving Results, POS, Store Operations, Microsoft Word, Luxury Goods, Profit, Luxury, P, Hiring, Employee Training, Training, Merchandise Planning, Multi-unit, Operations Management, Time Management, Customer Experience, Leadership, Income Statement, Loss Prevention, P&L, Sales Management, Fashion, New Store Openings, Customer Satisfaction, Management, Sales Operations, Apparel, Shrinkage, Multi-Unit
Education
Santa Rosa Junior College 2007 — 2009
Chemical Engineering
Michael Hill Jeweller August 2011 - Present
Zale October 2009 - August 2011
Education
Southern Alberta Institute of Technology / SAIT 2008 — 2010
Diploma of Business Management, Management
University of Mumbai 2004 — 2007
Bachelor of Commerce, Management
Perrywinkle's Fine Jewelry March 2014 - Present
Macy's September 2012 - March 2014
Lord & Taylor 2009 - 2010
A.T. Cross Company 2008 - 2009
Acura of Peabody 2007 - 2008
Zale 2001 - 2007
Skills
Retail Management, Customer Service, Sales Management, Luxury Goods, Profit & Loss Management, Fine Jewelry, Gemology, Market Research, Negotiation, Contract Negotiation, Customer Acquisition, Strategic Analysis, Windows 7, Microsoft Office, VMware, Mentoring, Customer Retention, Mac OS X, CRM software, Organizational Behavior, Cultural Awareness, Merchandising, Store Management, Inventory Management, Sales, Jewelry, Analysis, CRM, P, Profit, Inventory Control
Education
Salem State College
BS, International Business
Ashton Woods Homes May 2015 - Present
Zale November 2010 - Present
Kumba Realty and Property Management February 2012 - May 2015
Arthur Rutenberg Homes January 2012 - December 2013
Skills
•Customer service, •Logistics, Microsoft Office Suite, •Familiarity with..., •Bilingual, •Inventory control, Real Estate, Team Building, Conflict Resolution, Sales, Microsoft Office, Customer Service, Public Speaking, Research, Time Management, Negotiation, Microsoft Word, PowerPoint, Management, Microsoft Excel, Marketing, Leadership, Customer Satisfaction, Event Planning
Education
University of Central Florida 2011 — 2014
Bachelor of Arts (B.A.), Economics
Seminole State College of Florida 2009 — 2011
Associate of Arts (A.A.), Biology, General
LaCosta Facility Support Services October 2008 - Present
Product Action March 2005 - June 2008
Zale February 2001 - April 2005
Blackhawk State Bank August 1998 - January 2001
Skills
OSHA 30-Hour, IICRC Certifications, Human Resources, Payroll, Operations Management, Facilities Management, Sales, Microsoft Excel, PowerPoint, Microsoft Office, Coaching, Sourcing, Performance Management, Customer Service, Internet Recruiting, Onboarding, Recruiting, Inventory Management, Budgets, Training, Employee Relations, Salesforce.com, Management, Process Improvement, Leadership, Team Leadership, Customer Satisfaction, Customer Experience, Marketing
Education
Rock Valley College 2000 — 2004
Associate's degree
Zale February 2013 - June 2013
Sears Holdings Corporation December 2012 - June 2013
CPI Corp. October 2012 - December 2012
Hibbett Sporting Goods February 2011 - July 2012
Shoe Show, Inc. 2012 - 2012
Papa Johns December 2008 - August 2010
Skills
Management, Customer Satisfaction, Computer Hardware, Microsoft Office, Adobe Illustrator, Adobe Photoshop, Mac OS X, Sales
Education
Southeastern Louisiana University 2010 — 2014
Degree In Process, Mass Communications
Central High School 2006 — 2010
High School Diploma
Zale January 2013 - Present
Dunkin Donuts and Baskin Robbins December 2012 - February 2013
Daytona State College Writing Center January 2012 - August 2012
Rita's Italian Ice July 2011 - August 2012
Bed Bath & Beyond August 2010 - July 2011
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Time Management, Teamwork, Social Media, Public Speaking, Research, Facebook, Event Planning, Organization, Data Entry, Food Service, Outlook, Social Networking, Food Safety, Dog Walking, Modeling, Animal Behavior
Education
Daytona State College 2011 — 2012
Associate of Arts (A.A.), Biology
Citrus High School 2006 — 2010
High School Diploma, General Studies
Santa Fe College
Associate of Arts (A.A.), Biology, General
Kay outlet May 2013 - Present
Zale 2008 - May 2013
Zero Technologie 2006 - February 2008
Dollar General April 2004 - April 2006
St. John Knits November 2001 - April 2004
Walgreens September 2000 - November 2002
ZOOTS September 1999 - September 2000
Mirkins 1989 - 1999
Education
Valencia College 2007 — 2010
Business, Business
Springfield Technical Community College 1996 — 1999
IS
Zale August 2014 - Present
Zale March 2013 - August 2014
Zale March 2011 - March 2013
Skills
Store Management, Recruiting, Training, Jewelry, Merchandising, Sales, Customer Service, Luxury Goods, Retail, Leadership, Microsoft Office, Marketing, Visual Merchandising, Social Media, Microsoft Word, Retail Sales, Inventory Control, Inventory Management, Loss Prevention, Driving Results, Store Operations, POS
Education
South Central College 2008 — 2010
Associates Degree, Commercial & Technical Art, 4.0 GPA
Cablevision August 2011 - Present
Zale August 2010 - August 2011
New Jersey State Police January 2009 - June 2009
Skills
Microsoft Office, Windows, Microsoft Excel, Customer Service, Call Centers, Customer Satisfaction, Troubleshooting, Windows 7, Computer Hardware, Outlook, Data Entry, Access, Telecommunications, Software Documentation, Time Management, Team Leadership, System Administration, Microsoft Word, PowerPoint, Public Speaking, Leadership, Research, Event Planning
Education
Rutgers Graduate School of Education 2014 — 2016
Master of Arts (MA), School Psychology, k-8
Rutgers Graduate School of Education 2014 — 2016
Master of Arts (M.A.), School Psychology, k-8
The College of New Jersey 2006 — 2010
Bachelor's of Science, Criminology
TOOVIA 2014 - Present
San Francisco Magazine October 2013 - January 2014
Almaden Country Club May 2012 - October 2013
Zale November 2008 - December 2012
Skills
Public Speaking, Customer Service, Social Networking, Content Marketing, Content Strategy, Content Management, Content Writing, Social Media Marketing, Social Media, Microsoft Word, Microsoft Office, PowerPoint, Research, Public Relations, Facebook, Photoshop, Microsoft Excel, Editing, Content Development
Education
San Francisco State University 2011 — 2013
Communication Studies
Helzberg Diamonds March 2015 - Present
Sears Holdings Corporation July 2011 - March 2015
Michaels Jewelers June 2010 - July 2011
Zale June 2006 - May 2010
Whitehall Jewellers 2005 - 2006
David's Jewelers July 1995 - June 1999
Skills
Visual Merchandising, Profit, Retail Sales, Loss Prevention, Store Operations, Store Management, Driving Results, Jewelry, Inventory Control, Wholesale, District Management, Merchandising, Sales Management, Inventory Management, Sales Operations, Multi-unit, Income Statement, P&L Management, Retail, New Store Openings, Sales, Shrinkage, P, Multi-Unit
Education
Springfield College
BS, Community Education
Zinsser Real Estate Agency September 2007 - Present
Tiffany & Co. October 2010 - April 2015
Finlay Fine Jewelry November 2007 - December 2009
Zale November 2005 - November 2007
Lombardo Jewelry June 2000 - November 2005
Folia September 2002 - December 2003
Saks Fifth Avenue September 2001 - June 2002
Skills
Jewelry, Inventory Management, Sales, Management, Luxury Goods, Merchandising, Visual Merchandising, Retail, Store Management, Fashion, Loss Prevention, Retail Sales, Customer Service, Trend Analysis
Education
The North Bennet Street School 2000 — 2002
Jewelry Making and Repair
Savannah College of Art and Design 1996 — 2000
BFA, Jewelry design and Art History
Cushing Academy 1992 — 1996
high school
Rhode Island School of Design
Bachelor of Fine Arts (BFA), Jewelry making and design
Zale Corp. April 2010 - Present
Zale September 2000 - July 2010
May Department Stores (t/a Hecht's) 1998 - 2000
May Department Stores (t/a Hecht's) 1996 - 1998
Federated Department Stores (Bloomingdales) 1996 - 1996
May Department Stores (t/a Hecht's) 1995 - 1996
W. W. Grainger Inc 1989 - 1996
Skills
Loss Prevention, Private Investigations, Enforcement, Interrogation, Security, Asset Protection, Inventory Control, Physical Security, Internal Investigations, Retail, Fraud, Interrogation Techniques, Interviews, Leadership, Investigation, Management, Multi-unit, Organized Retail Crime, Program Management, Security Audits, Security Management, Shrinkage, Store Operations, Store Management, Surveillance, Training, Wicklander-Zulawski...
Education
Webster University 2001 — 2003
Master of Arts, Business & Organizational Security Management
Southern Illinois University, Carbondale 1990 — 1994
B.S., Administration of Justice
Heartland Automotive Services, Inc. August 2011 - January 2015
McDonald's Corporation June 2004 - October 2005
Zale 2002 - 2002
Skills
Administrative..., Microsoft Excel, Microsoft Word, Automotive, Accounting, PowerPoint, Indexing, 10 Key, Organizational..., Customer Service, Communication Skills, Office Management, Sales, Customer Satisfaction, Telephone Skills, Data Entry, Office Administration, Time Management, Invoicing, Teamwork, Payroll, Filing, Administration, Outlook, Cashiering, Retail, Phone Etiquette, Microsoft Office, Windows 7, Team Leadership, Cash Handling, Customer Experience
Education
South Suburban College 2015 — 2016
Associate's degree, Management Information Systems, General
Argosy University Chicago 2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Youngstown State University 2010 — 2010
General Studies
Ohio Central School System 2009 — 2010
Administrative Office Technology
University of Toledo 2007 — 2008
Bachelor of Applied Science (BASc), Paralegal Studies
Heath High School 1997 — 2001
Commonwealth Diploma, Advanced Placement Courses
Namely July 2015 - Present
Namely August 2014 - June 2015
Formosa Plastics October 2012 - August 2014
Formosa Plastics February 2011 - September 2012
Smith Barney May 2009 - April 2010
Zale May 2008 - August 2009
Inteplast Group May 2007 - August 2007
Skills
Account Management, Customer Service, Client Relations, Microsoft Excel, Leadership, Analysis, Namely, Budgets, Sales, Process Improvement, Microsoft Office, Project Management, Data Analysis, AS400 system, Sales&Marketing, Team Leadership
Education
Rutgers Business School 2006 — 2010
Bachelor of Science (B.S.), Finance, General
Signet November 2014 - Present
Zale November 2010 - November 2014
Unilever November 2008 - November 2010
Macy's January 2007 - August 2007
Macy's May 2004 - January 2007
Macy's 1998 - 2004
BoRics Haircare Salons September 1993 - 1998
Skills
Brand Development, Brand Management, Social Media, Merchandising, Strategic Planning, Sales, Retail, Direct Marketing, Email Marketing, Strategy, Marketing, Advertising, Market Planning, Project Management, Sales Management, Marketing Communications, Digital Marketing, Management, Marketing Research, Marketing Strategy, Visual Merchandising, Creative Direction, Promotions, Brand Architecture, Direct Mail, E-commerce, Customer Service, Fashion, Forecasting, Inventory Management, Marketing Management, Online Advertising, Product Marketing, Social Media Marketing
Education
St. Clair College 1990 — 1993
Advertising Business
City of Toronto April 2015 - Present
WIND Mobile October 2014 - April 2015
Zale December 2011 - October 2014
Bell Mobility April 2005 - October 2011
Home Hardware 2000 - 2005
Rogers Communications September 1999 - June 2000
Skills
Blackberry, PDA, Smartphones, HTC, RIM, Android, iPhone, Customer Satisfaction, Wireless, Recruiting, Sales, Sales Management, Training, Leadership, Management
Education
Seneca College of Applied Arts and Technology 1997 — 2001
Business Administration, Business Administration
Seneca College of Applied Arts and Technology 1997 — 2000
Business administration diploma, Business Administration and Management, General
Zale January 2012 - Present
Autumn Arbor Photography June 2011 - Present
C.P.I. Corporation April 2008 - August 2010
Skills
Digital Photography, Adobe Audition, Payroll, Cash Management, Foreign Languages, International Travel, Shipping, Public Relations, Public Speaking, Administrative Tasks, Photography, Editing, Management, Sales, Customer Service
Education
Specs Howard School of Media Arts 2004 — 2005
Concentration in Radio, Television and Public Relations, Communication and Media Studies, Associates
Specs Howard School of Media Arts 2003 — 2005
Associated in Radio, T.V. and Public Relations, Media and Public Relation
Woodbury University June 2015 - Present
Saint Mary's University of Minnesota July 2013 - May 2015
Manhattan College June 2014 - July 2014
Minnehaha Academy October 2012 - June 2013
Zale November 2011 - March 2013
Quality Inn of Winona May 2011 - December 2011
Saint Mary's University of Minnesota August 2009 - May 2011
Saint Mary's University of Minnesota January 2011 - April 2011
Skills
Singing, Event Planning, Live Sound, Teaching, Microsoft Word, Microsoft Excel, PowerPoint, Research, Project Planning, Coordinating Events, Leading Meetings, Minute Taking, Public Speaking, Writing, Youth Leadership, Youth Work, Critical Thinking, Leadership, Theatre, Time Management, Musical Theatre
Education
Saint Mary's University of Minnesota 2013 — 2015
Master’s Degree, Event Coordination and Program Development (Human Development Program)
Saint Mary's University of Minnesota 2009 — 2011
Cretin-Derham Hall 2005 — 2009
G.E.D., General
The BOSS Group July 2015 - Present
Elevate September 2012 - July 2015
Zale May 2010 - September 2012
Match.com September 2006 - February 2010
Match.com September 2006 - February 2010
Apostle Youth Radio 2006 - 2007
PFSweb 2004 - 2006
Excel Communications 2002 - 2004
Brinks Home Security 2000 - 2002
Skills
Email Marketing, SEM, E-commerce, SEO, Digital Marketing, Landing Page..., Social Media, Multivariate Testing, PPC, Online Marketing, Web Analytics, Online Advertising, Social Media Marketing, Google Analytics, Interactive Marketing, CRM, Organic Search, Web Marketing, Multi-channel Marketing, Omniture, Keyword Research, WordPress, Copywriting, Analytics, Marketing
Education
Texas A&M University-Commerce 1997 — 1998
Southwestern Assemblies of God University 1995 — 1996
Business Marketing
Zale December 2010 - Present
Skills
Retail, Merchandising, Customer Service, Sales, Visual Merchandising, Inventory Management, Loss Prevention, Inventory Control, Retail Sales, Management, Customer Satisfaction
Education
Sam Houston State University
Bachelor's Degree, Accounting and Business/Management, NA
City of San Diego March 2015 - Present
Robbins Brothers, The Engagement Ring Store October 2012 - April 2015
Zale November 2011 - November 2012
Blockbuster November 2008 - November 2010
Kaman's Art Shoppes, Inc June 2009 - December 2009
Forest Home Christian Camp June 2008 - September 2008
Skills
Customer Service, Sales, Microsoft Word, PowerPoint, Photoshop, Microsoft Office, Microsoft Excel, Multimedia, Facebook, Visual Merchandising, Graphic Design, Oil Painting, Drawing, Building Clientele, Social Media Marketing, New Client Acquisitions, Office Administration, Employee Training, Product Knowledge, Public Relations, Outlook Express
Education
San Jose State University 2015 — 2017
Masters of Library and Information Science, Library and Information Science, First Year
San Diego State University-California State University 2007 — 2012
Bachelor of Arts (B.A.), Fine and Studio Arts, 3.75
Fossil February 2012 - Present
Fossil January 2006 - February 2012
Zale 2004 - 2006
Southwest Securities 2000 - 2004
Skills
Business Analysis, Inventory Management, IT Strategy, Process Improvement, Project Management, IT Management, SAP, System Administration, IT Service Management, Software Documentation, Business Intelligence, ERP, Integration, Business Process, Disaster Recovery, ITIL, Requirements Analysis, SAP R/3, Security, SDLC, Windows Server, Data Warehousing, PMP, VMware
Education
Southern Methodist University 2002 — 2004
Master's degree, Telecommunications Engineering
The University of Texas at Arlington 1998 — 2000
BS MIS, IT
Zale April 2015 - Present
Charming Charlie April 2014 - April 2015
Charming Charlie September 2011 - April 2014
Target June 2009 - August 2011
Target August 2006 - May 2009
Skills
Proficient in..., Conflict Resolution, Employee Relations, Unemployment Claims, HRIS, New Hire Orientation, Succession Planning, Performance Management, FMLA, EEOC, Employee Engagement, Benefits Administration, Onboarding, HR Policies, Legal Compliance, Benefit Administration, College Recruiting, Hiring, Employee/Labor Relations, Leadership Development, Talent Management, Employee Handbooks, Employee Recognition, Performance Reviews, ADP, Interviewing, Interviews, Personnel Management, Temporary Placement, New Hire Orientations, Leadership, PeopleSoft, Workforce Planning, Recruiting, Applicant Tracking..., Deferred Compensation, Employee Training, Labor Relations, Coaching, ADP Payroll
Education
Sam Houston State University 2005 — 2009
BA, Mass Communication, Emphasis in Public Relations
Parkland Hospital August 2015 - Present
Parkland Hospital September 2005 - Present
Zale 2004 - 2005
Zale 2004 - 2005
Zale 2004 - 2005
Zale 2004 - 2005
Zale 2004 - 2005
Zale 2004 - 2005
Skills
Sales, Team Building, Customer Service
Education
Southern Methodist University 2000 — 2003
Ledger Activated Business Systems June 2014 - Present
Christie Lites May 2013 - December 2013
Verizon Wireless September 2011 - May 2013
Zale March 2009 - September 2011
Best Buy November 2004 - March 2009
CinemaWorld of Florida October 2002 - July 2004
Skills
Data Entry, Customer Service, Customer Relations, Client Relations, CRM Databases, CRM, Communication, Operations Management, Account Reconciliation, Account Management, Microsoft Office, Great Organizer, Project Implementation, Inventory Management, Inventory Control, Purchase Orders, Purchasing Processes, Purchasing Negotiation, Wholesale Purchasing, Purchasing Supplies, Invoicing, Invoice Processing, Accounts Payable &..., Sales Management, Retail Sales, Workshop Facilitation, Dog Walking
Education
Santa Fe College 2009 — 2010
Bachelor's Degree, Health Services Administration
University of Central Florida 2004 — 2008
Bachelor's Degree, Business Administration and Management, General
Zale July 2013 - November 2013
Zale June 2012 - July 2013
Marriott International February 2010 - May 2012
Macy's June 2010 - August 2010
IHG December 2006 - October 2008
Century 21 Country North Inc August 2002 - February 2006
Skills
Sales Management, Merchandising, Sourcing, Marketing, Management, Customer Service, Entrepreneurship, Microsoft Excel, Sales, CRM, Business Strategy, Leadership, Hotels, New Venture Development, Training, Retail, Vendor Relationships, Pricing, Analysis, Facebook, Negotiation, Inventory Management, Promotions, Guest Service, Front Office, Long-term Customer..., Real Estate Transactions, Lease Negotiations, Contract Negotiation, Web Commerce, Clienteling, Leading Meetings, Selling, Integrated Marketing, Finance, Google Adwords, Google Analytics, Microsoft Office, PowerPoint, Marketing Strategy, Public Speaking, Social Media Marketing, Social Media, Strategy, Email Marketing, Strategic Planning
Education
University of Arizona, Eller College of Management 2011 — 2012
Bachelor of Science (BS), Entrepreneurship, 3.72
University of Arizona, Eller College of Management 2009 — 2011
Bachelor of Science (BS), Management, 3.72
Rock Valley College 2007 — 2009
Associates in Applied Science & Associate of Arts, Business Administration, 3.5
Mindoula Health, Inc. July 2015 - Present
Abilities Network May 2002 - June 2015
Abilities Network April 2002 - May 2002
Abilities Network January 2001 - April 2002
Zale November 2000 - July 2001
Abilities Network November 2000 - January 2001
Randstad USA September 1998 - May 1999
Skills
Nonprofits, Customer Service, Fundraising, Microsoft Office, Program Development, Leadership, Community Outreach, Public Speaking, Case Management
Education
Salisbury University 1994 — 1998
Bachelor’s Degree, Social Work, cum laude
Innsbruck University 1997 — 1997
Springbrook High School 1990 — 1994
High School Diploma
Hickory Farms, Inc. July 2014 - Present
From Generation To Generation, LLC. February 2013 - Present
MarketSource Inc. July 2012 - February 2013
T-Mobile August 2009 - July 2012
Zale July 2007 - August 2009
Zale March 2002 - July 2007
Skills
Retail, Store Management, Merchandising, Hiring, Sales, P&L Management, Loss Prevention, Direct Sales, Account Management, Sales Management, Customer Retention, Wireless, Recruiting, Leadership, Store Operations, Income Statement, Inventory Control, Building Relationships, Employee Relations, Sales Operations, Profit, Visual Merchandising, Inventory Management, Selling, Employee Training, Management, Market Penetration, Business Acumen, Trade Shows, Trade Marketing
Education
Bethlehem Catholic High School
Millersville University of Pennsylvania
Southern New Hampshire University
Zale January 2015 - Present
Stride Rite November 2014 - February 2015
Coach June 2014 - September 2014
Wilsons Leather August 2012 - September 2013
Siena Heights University August 2010 - May 2012
Chaten Corporation June 2011 - August 2011
Family Video May 2010 - January 2011
Bob Evans August 2009 - November 2009
MJR March 2006 - July 2009
Skills
Visual Merchandising, Store Management, Merchandising, Loss Prevention, Retail, Retail Sales, Store Operations, Inventory Control, Driving Results, Inventory Management, Cashiering, Apparel, Window Displays, Customer Service, Sales, Merchandise Planning, Microsoft Office
Education
Siena Heights University 2010 — 2012
Bachelor of Arts, Theatre/Speech Communications
Washtenaw Community College 2008 — 2010
Bachelor of Arts (BA), General Education; Dramatic Arts
Howell High School 2005 — 2008
Diploma, Dramatic Arts
Nazars fine jewelry October 2014 - Present
Lords Jewelers July 2011 - August 2014
REEDS Jewelers 2010 - 2011
Gitanjali Gems Ltd 2007 - 2010
Zale 2004 - 2007
Skills
Sales Management, Sales Operations, Customer Satisfaction, Sales Presentations, Training and development, Performance Management, Advertising, Market Planning, Customer Retention, Business Strategy, Pricing, Forecasting, Business Planning, Building Relationships, Customer Service, Hiring, Team Leadership, Loss Prevention, Store Management, Coaching, P, Employee Training, Team Building, Purchasing, Visual Merchandising, Profit, Retail, Recruiting, Merchandising, P&L, Training, Inventory Control
Education
San Jacinto College
Business Administration and Management, General
NCR Corporation November 2010 - Present
HP Enterprise Services August 2009 - October 2010
Electronic Data Systems (EDS) January 2007 - August 2009
Intrametrics 2006 - 2006
Cap Gemini Sogeti October 1997 - December 2001
Zale 1997 - 2001
Skills
SQL, Unix Shell Scripting, VBA, JCL, COBOL, PL/SQL, TSO, Disaster Recovery, Oracle, Business Analysis, SDLC, Requirements Analysis, ITIL, Integration, Service Delivery, Requirements Gathering, Unix, Visio, Business Intelligence, SharePoint, Consulting
Education
DeVry Institute of Technology 1995 — 1997
Computer Information Systems
The University of Texas at Arlington - College of Business 1985 — 1988
MBA, Business Administration and Management, General
Southwestern Baptist Theological Seminary 1978 — 1981
MCM, Church Music Education
William Jewell College 1974 — 1978
BS, Music Education
Zale August 2013 - Present
Rennhack Marketing Services 2012 - 2012
The Hanger Project August 2011 - December 2011
Skills
Advertising, Marketing Communications, Digital Marketing, Social Media Marketing, Direct Marketing, Integrated Marketing, Online Advertising, Marketing Strategy, Media Planning, Email Marketing, Marketing, Social Media, SEO, Google Analytics, Web Design, Web Marketing, Online Marketing
Education
University of North Texas 2009 — 2012
Bachelor of Science (B.S.), Digital Retailing and Marketing
Southern Methodist University 1996 — 1999
Advertising
Hilton Worldwide July 2015 - Present
Hilton Worldwide June 2009 - June 2015
Epsilon February 2007 - June 2009
AvreaFoster November 2006 - January 2007
Targetbase February 2006 - October 2006
Zale January 2004 - February 2006
8.0 Mgmt., Inc. March 2001 - November 2003
Novo Networks April 2000 - February 2001
Robert Bosch Tool Corporation August 1998 - March 2000
EchoStar Corporation July 1997 - March 1998
Skills
Database Marketing, Loyalty Marketing, Direct Marketing, Email Marketing, Loyalty Programs, Online Advertising, Marketing Strategy, Lead Generation, E-commerce, Marketing Communications, CRM, Competitive Analysis, Analytics, Customer Acquisition, Interactive Marketing, Multi-channel Marketing, Brand Loyalty, Direct Mail, Relationship Marketing, Integrated Marketing, B2B Marketing, Campaign Management, SEO
Education
Southern Methodist University 2000 — 2000
Graphic Communications
The University of Texas at Austin 1993 — 1997
Bachelor of Science (BS), Business/Corporate Communications
American Airlines September 2015 - Present
Zale August 2014 - September 2015
GloTek Staffing Services, Inc. September 2012 - July 2014
Peyton Resource Group March 2006 - July 2012
Southwest Dental Personnel August 2005 - March 2006
Staff Care, Inc. February 2003 - August 2005
Cresa Dallas (formerly Dillon Corporate Services) July 2001 - December 2002
Aerotek (Onsite) June 1999 - June 2001
Skills
Recruiting, Staffing Services, Management, Applicant Tracking..., Human Resources, Sourcing, Interviews, Talent Management, Staff Management, Vendor Management, Talent Acquisition, Hiring, Internet Recruiting, Technical Recruiting, Screening Resumes, Information Technology, Executive Search, Vendor Contracts, Contract Negotiation, Job Descriptions, Director of Recruiting, Corporate Recruiting, Search, IT Recruitment, Full-life Cycle..., Employer Branding, Recruiters
Education
Southern Methodist University 1995 — 1999
B.A., Advertising
Duncanville High School
Army National Guard November 2014 - Present
Systel Business Equipment April 2014 - September 2014
Zale November 2013 - June 2014
RadioShack June 2012 - June 2013
Skills
Selling Skills, Outside Sales, Contract Management, Lease Negotiations, Major Accounts, Team Leadership, Bilingual-English/Spanis..., Cellular Communications, Telemarketing, Retail, Manage Client..., Customer Service, Strategic Thinking, Thinking Outside The Box, Microsoft Office, Windows 7, Windows Vista, Windows Phone, Apple Certified, Android, Jewelry, Diamond Jewelry, Gold, Silver, Tungsten, Titanium, Ricoh, Cold Calling, Classroom, Microsoft Excel, Leases, Management, Social Networking, PowerPoint, Sales, Sports, Science, Wireless, Baseball, Church Services, Contract Negotiation, Money Management, Sales Management, Direct Sales, Leadership, Business Development, Sales Process, Networking
Education
Rowan-Cabarrus Community College 2011 — 2016
Associate of Arts (A.A.), Business
Concord High School 2007 — 2010
Diploma
Capital One August 2014 - Present
Jewelry Manufacturer's Exchange April 2010 - July 2014
Stage Mother Productions May 2009 - April 2010
Bain & Company September 2007 - May 2009
Eximpo Inc. August 2005 - May 2007
The Richards Group September 2006 - December 2006
Zale June 2006 - August 2006
Beal Bank 2005 - 2005
Skills
Management Consulting, Contract Negotiation, Negotiation, Retail, Strategic Consulting, Project Coordination, P&L responsibility, Interior Design, Retail Management, Microsoft Office, Accredited Jewelry..., Sales, Customer Service, Marketing Strategy, Advertising, Employee Management, Organizing, Start-ups, Business Planning, Entrepreneurship, Leadership
Education
Southern Methodist University 2004 — 2007
B.B.A., Management
Zale November 2014 - Present
Xerox Business Services December 2008 - November 2014
National Default Exchange February 2008 - November 2008
Alcatel-Lucent June 2006 - February 2008
Texas Oncology, PA November 2001 - June 2006
Education
Southern Methodist University 1999 — 1999
Certification, Microsoft Certified Systems Engineer
The University of Texas at Austin 1981 — 1984
BS, Medical Technology
Zale July 2015 - Present
Crow Holdings Capital Partners, L.L.C. July 2014 - July 2015
Academic Partnerships November 2012 - July 2014
Parker and Lynch August 2012 - October 2012
Ashford Hospitality Trust August 2007 - August 2012
Skills
Financial Analysis, Accounting, Microsoft Excel, Fixed Assets, General Ledger, Recruiting, Real Estate, Account Management, Microsoft Word, Budgets, Leadership, Financial Modeling, Forecasting, Program Management, Accounts Payable, Management, Negotiation, Microsoft Office, PowerPoint, Strategic Planning, Human Resources, Training
Education
Southern Methodist University 2003 — 2007
Bachelor of Arts (B.A.), Advertising
Zale March 2012 - Present
Neiman Marcus April 2000 - March 2012
Verizon 1996 - 1999
Skills
E-commerce, Vendor Management, Analytics, Business Intelligence, User Experience, Enterprise Architecture, Web Analytics, SDLC, Strategy, IT Strategy, Project Management, Leadership, SaaS, Business Analysis, Requirements Analysis, Mobile Devices, CRM, Management, Integration, Data Warehousing, Databases, Retail, Forecasting, Consulting, Cloud Computing, Enterprise Software, Team Leadership, Product Management
Education
Southern Methodist University 1996 — 1998
MS, Computer Engineering
Southern Methodist University 1992 — 1996
BS, Computer Engineering
Zales September 2011 - Present
Zale October 2010 - September 2011
Donco Trading Company July 2009 - November 2010
Aaron Brother's December 2007 - March 2009
The Bombay Company 2007 - 2008
The Bombay Company June 2005 - December 2006
Skills
Visual Merchandising, Merchandising, Retail, Inventory Management, Fashion, Product Development, Merchandise Planning, Apparel, Assortment, Inventory Control, Profit, Retail Buying, Store Management, Store Operations, Trend, Trend Analysis
Education
Sam Houston State University 1995 — 1999
Bachelor of Arts (B.A.), Fashion Merchandising
Zale August 2012 - Present
JPMorgan Chase April 2011 - August 2012
Belo May 2007 - April 2011
Citigroup 2005 - 2007
Skills
Financial Reporting, Essbase, Financial Analysis, Hyperion Enterprise, Sarbanes-Oxley Act, Financial Modeling, General Ledger, Forecasting, Strategic Financial..., Variance Analysis, Finance, Corporate Finance, Internal Controls, Hyperion Planning, Managerial Finance, Cash Flow, SEC filings, Cash Management, Financial Forecasting, Consolidation, GAAP, Financial Accounting, Internal Audit, Financial Audits, Cost Accounting
Education
Southern Methodist University - Cox School of Business 2000 — 2005
Bachelor of Business Administration (BBA), Finance, General
Macy's 2010 - Present
Zale 2007 - 2010
Zale 2005 - 2007
Skills
Merchandising, Retail, Inventory Management, Forecasting, Visual Merchandising, Competitive Analysis, Sales, Pricing, Management, Leadership, Assortment, Merchandise Planning, Trend Analysis, Retek, Business Analysis, Business Development
Education
Southern Methodist University - Cox School of Business 2008 — 2010
MBA, Marketing, Operations Management
Southern Methodist University - Cox School of Business 2001 — 2005
BBA, Marketing
Bath & Body Works August 2014 - April 2015
Zale July 2010 - August 2014
Zale North America September 2008 - July 2010
The Disney Store May 2006 - April 2008
The Children's Place 2005 - 2007
Old Navy 1997 - 2005
Coach 1995 - 1997
Skills
Leadership Development, Leadership, Sales, Team Building, Store Management, Customer Experience, Driving Results, Sales Management, Management, Inventory Management, Merchandising, Loss Prevention, Talent Management, Visual Merchandising, Retail, Inventory Control, Strategic Planning, Time Management, Coaching, Staff Development, Profit, Recruiting, Income Statement, Hiring, Store Operations, Assortment, Succession Planning, Team Leadership, Multi-unit, Employee Relations, Trend Analysis, Training, Forecasting, Retail Sales, Merchandise Planning, POS, CPFR, Customer Retention, Performance Management, Employee Training, Sales Operations, Customer Satisfaction, P&L, P&L Management, Operations Management, Leadership Development..., Multi-Unit
Education
South Dakota State University 1980 — 1984
The Freeman Company April 2012 - Present
Zale June 2010 - April 2012
dib Creative June 2008 - September 2010
Dave & Buster's August 2005 - June 2008
Neiman Marcus August 2004 - August 2005
Lennox International 2002 - 2004
KPMG January 2000 - December 2002
Skills
Sarbanes-Oxley Act, Financial Reporting, SEC filings, Accounting, GAAP, Forecasting, Finance, Internal Audit, Management, Auditing, Hyperion Enterprise, General Ledger
Education
The University of Texas at Austin - Red McCombs School of Business 1998 — 1999
MPA, Accounting
Southern Methodist University 1994 — 1998
BBA, Accounting
jcpenney May 2013 - Present
jcpenney July 2012 - May 2013
jcpenney September 2011 - July 2012
jcpenney February 2010 - August 2011
IBM January 2007 - February 2009
IBM January 1999 - January 2007
Zale 1997 - 1999
JCPenney January 1994 - January 1997
Skills
Account Management, Solution Selling, Sales, Sales Operations, Retail, Customer Service, Direct Sales, Inventory Management, Sales Process, Sales Management, CRM, Team Building, Coaching, Training, Time Management, Management
Education
Texas Woman's University 1999 — 2001
MBA, Business
Southern Methodist University 1988 — 1992
Bachelor of Arts (B.A.), Economics
Zale March 2012 - November 2014
Credit Solutions November 2009 - October 2011
Friedman's Inc. July 2006 - December 2008
Skills
Contract Negotiation, Leadership, Intellectual Property, Employment Law, Customer Service, Corporate Law, Commercial Litigation, Civil Litigation, Legal Compliance, Legal Research, Legal Writing, Litigation, Management, Mediation, Microsoft Office, Strategic Planning, Project Planning, Team Building, Training, Westlaw
Education
South Texas College of Law 1999 — 2002
Zale October 2011 - Present
Zale October 2010 - November 2011
Zale December 2007 - October 2010
Bailey Banks & Biddle - Zale Corporation March 2006 - December 2007
James Avery November 2005 - March 2006
Levenson & Hill January 2002 - August 2004
Brann Worldwide December 1999 - August 2000
Levenson & Hill May 1998 - December 1999
Gugel Advertising September 1997 - May 1998
Diamond Park - Zale Corporation September 1991 - September 1997
Skills
Retail, Budgeting, Word, PowerPoint, Microsoft Office, Photoshop, Excel, Advertising, Research, Direct Mail, E-commerce, Customer Service, Merchandising, Marketing Communications, Adobe Creative Suite, Digital Marketing, Social Media Marketing, Integrated Marketing, Sales, Budgets, Management, Microsoft Excel, Online Advertising, Marketing, Marketing Strategy, Social Media, Negotiation, Microsoft Word, Email Marketing
Education
Spring Hill College 1986 — 1990
The Dulin Group May 2014 - Present
Boscovs Department Stores February 2012 - May 2014
Friedman's Jewelers 2005 - 2008
Friedmans Jewelers 2005 - 2008
Zale February 2000 - February 2005
Zale April 1997 - February 2000
zale July 1994 - April 1997
Zale March 1991 - July 1994
Zale June 1989 - March 1991
Education
Quincy University 1972 — 1978
JPMorgan Chase May 2006 - Present
JPMC 2004 - Present
Chase Card Services January 2004 - May 2006
TeleTech November 1998 - December 2003
Zale November 1997 - November 1998
Fred Meyer May 1993 - November 1997
Marden-Kane Digital Promotions 1988 - 1988
Marden-Kane Digital Promotions 1988 - 1988
Marden-Kane Digital Promotions 1988 - 1988
Marden-Kane Digital Promotions 1988 - 1988
Skills
Problem Solving, Team Leadership, Strategic Planning, Analytics, Customer Service, Quality Management, Leadership, Cross-functional Team..., CRM, Call Centers, Management, Process Improvement, Performance Management, Strategy, Time Management, Organizational..., Training, Sales, Business Strategy, Vendor Management, Banking, Risk Management, Relationship Management, Operations Management, Business Analysis, Business Process..., Financial Services, Outsourcing
Education
Rollins College - Crummer Graduate School of Business 2006 — 2008
MBA, Entrepreneurship, International Business, Management
University of Phoenix 2003 — 2006
Bachelors of Science, Finance
Sam Pack's Five Star Ford August 2011 - Present
Zale October 2007 - February 2011
First Baptist Church Roanoke July 2008 - September 2010
Spring Hill Apartments June 2008 - September 2010
Skills
Customer Service, Public Speaking, Retail, Loss Prevention, Leadership, Team Building, Event Planning, Coaching, Leadership Development, Merchandising, Fundraising, Organization, Sales, Sales Management, Marketing, Nonprofits, Teaching, Training
Education
Southwestern Baptist Theological Seminary 2007 — 2012
MACE, Christian Education
University of North Texas 1996 — 1999
MFA, Fine Arts, Sculpture - English
Interstate Batteries November 2014 - Present
Fujitsu August 2013 - November 2014
Zale September 2007 - January 2011
Zale May 2007 - September 2007
Zale November 2005 - May 2007
ACS March 2005 - November 2005
Skills
Process Improvement, Vendor Management, Customer Service, Retail, Call Center, Team Building, Management, Employee Training, Leadership, Team Leadership, Training, Business Analysis, Customer Experience, Call Centers, Troubleshooting, Analysis, Program Management, Software Documentation, System Administration, Data Center, Customer Satisfaction, Change Management
Education
Richland College 1998 — 2001
Psychology
Eisenhower HS 1991 — 1994
Zale November 2014 - Present
GloTek Staffing Services, Inc. October 2012 - July 2014
Peyton Resource Group March 2008 - September 2012
Skills
Cold Calling, Networking, Technical Recruiting, Applicant Tracking..., Recruiting, Benefits Negotiation, Account Management, Talent Acquisition, New Business Development, Sourcing, Sales, Business Analysis, Staffing Services, Temporary Placement, Contract Recruitment, Information Technology, Business Development, Management
Education
Southwestern University
Bachelors of Arts, Business
Hameline & Eccleston, LLP September 2014 - Present
National Teacher Association Life Insurance Company May 2014 - August 2014
Real Time Resolutions, Inc. September 2013 - May 2014
Zale August 2013 - December 2013
Fidelity National Financial February 2012 - August 2013
US Bank July 2007 - September 2010
Skills
Mortgage Lending, Real Estate, Loans, Insurance, Microsoft Excel, Microsoft Office, Customer Service, Financial Analysis, Banking, Microsoft Word, Sales, Marketing, Leadership, PowerPoint, Negotiation, Credit, Legal Research, Legal Writing, Westlaw, Research, Civil Litigation
Education
Southern Methodist University Dedman School of Law 2011 — 2015
JD, Law
Webster University 2008 — 2010
MBA, Business Adminstration
University of Missouri-Columbia 2003 — 2007
BA, Psychology
Zale December 2013 - Present
OLR - America May 2010 - December 2013
IBM July 2006 - December 2008
Accenture Technology Solutions February 2004 - June 2006
Skills
Financial Services, Testing, Oracle Applications, PL/SQL, Solution Architecture, Pro*C, Unix Shell Scripting, Integration, Oracle, Requirements Analysis, Toad, Software Project..., Requirements Gathering, Business Intelligence, Unix, SDLC, ETL, Oracle Reports, Data Migration
Education
University of Phoenix 2004 — 2006
MBA, Technology Management
Sardar Patel University 1996 — 1999
Bachelors, Computer Science
Vera Bradley August 2014 - Present
Archiver's November 2009 - March 2014
A Rhyne Design November 2005 - September 2010
Enterprise Rent-A-Car January 2000 - October 2008
Bank One aka Chase Bank November 1997 - December 1999
Color Tile December 1996 - December 1997
Zale December 1995 - December 1996
Venture Stores January 1987 - July 1995
Skills
Management, Recruiting, Leadership, Training, Human Resources, Coaching, Performance Management, Employee Training, Employee Relations, Customer Service, Strategy, Project Management, Analysis
Education
Southern Illinois University, Carbondale
BS, Business Administration-Finance
Xerox July 2014 - Present
Atos January 2011 - September 2013
Atos Origin January 2008 - January 2011
TEKsystems June 2007 - December 2007
Zale October 2006 - June 2007
ACS February 2005 - September 2006
Autonomy (formerly eTalk Corp.) February 2002 - November 2004
Nortel Networks September 2001 - January 2002
Nortel Networks October 1998 - September 2001
Nortel Networks March 1993 - October 1998
Skills
Transition Management, Project Management, IT Service Management, PMP, Management, ITIL, PMO, Data Center, Integration, IT Management, Outsourcing, Program Management, RAD, Service Delivery, Vendor Management, IT Strategy, Business Process, Telecommunications, Project Delivery, Project Portfolio..., Change Management, Business Process..., Product Management, IT Outsourcing, SDLC, Risk Management, Disaster Recovery, Cross-functional Team..., Leadership, Troubleshooting, Process Mapping, IXC, Trouble Shooting, Cross-functional..., ERP, CRM, Strategy, Project Planning, Service Management
Education
Reinhardt College 1990 — 1992
International Business
U.S. Army Signal Corp 1983 — 1987
Technical Degree, Electrical, Electronics and Communications Engineering
Brookstone 2008 - Present
Pier One Imports 2010 - 2012
Z Gallerie 2006 - 2008
Cost Plus World Market 2003 - 2006
The Bombay Company 1996 - 2003
Macy's 1996 - 1997
Zale 1994 - 1997
Skills
New Store Openings, New Store Development, Sales, Associate Development, Sales Management, Recruiting, Marketing, Employee Relations, Planograms, Store Management, Retail, Loss Prevention, Visual Merchandising, Customer Engagement, Training, Management, Customer Retention, Time Management, Hiring, People Development, Shrinkage, Trend Analysis, Interviews, Merchandise Planning, Team Building, Leadership, Succession Planning, Specialty Retail, Assortment, POS, Multi-channel Retail, Multi-unit Retail...
Education
Saddleback College 2008 — 2010
certificate, interior design
Citi January 2010 - Present
Citi June 2005 - December 2009
The Home Depot January 1997 - June 2005
Kohl's Department Stores 1995 - 1997
Alliance Data 1990 - 1995
Zale 1984 - 1990
Skills
Credit Cards, Relationship Management, Business Strategy, P&L Management, Strategy, Marketing, Loans, Customer Acquisition, Portfolio Management, Credit, Business Process..., Integration, Financial Services, Direct Marketing, CRM, Payments, Financial Risk, Credit Risk, Banking, Vendor Management, Segmentation, Retail, Risk Management, Retail Banking, Process Improvement, Change Management, Analytics
Education
Southern Methodist University - Cox School of Business 1981 — 1984
BBA
Stanford University 1977 — 1979
Zale
Skills
Retail, Budgets, Profit, Performance Management, Merchandising, Inventory Control, Customer Service, Team Building, Loss Prevention, Inventory Management, Income Statement, Employee Relations, Human Resources, Store Management, Visual Merchandising, Forecasting, Accounting, Strategic Planning, Payroll, Sales Management, Sales, P&L Management, Customer Satisfaction, Coaching, Multi-unit, CPFR, Hiring, Merchandise Planning, Driving Results, Store Operations, Process Scheduler, P&L, Leadership, Customer Experience, POS, Assortment, Jewelry
Education
Southern Methodist University - Cox School of Business 1997 — 2000
MSA, Accounting
jcpenney July 2013 - Present
jcpenney 2010 - 2013
Zale 2007 - 2010
Stanley Korshak 2005 - 2007
Skills
Merchandising, Assortment, Retail, Merchandise Planning, Trend Analysis, Inventory Management, Apparel, Fashion Buying, Inventory Control, Forecasting, E-commerce
Education
Sewanee-The University of the South 2000 — 2004
B.A., Political Science
Zale July 2013 - Present
Wolf Camera 2005 - 2009
Skills
Creative Writing, Copy Editing, Press Releases
Education
Reinhardt University 1999 — 2003
BA, Communications
Shorter College 1990 — 1992
N/A, Communications/ Theatre
Zale March 2012 - Present
Zale May 2003 - May 2012
PAJ, Inc. September 1983 - October 2000
Skills
Reverse Logistics, Inventory Control, Warehouse Management, Process Improvement, Retail, Warehousing, Supply Chain, Time Management, Inventory Management, Management, Forecasting
Education
Southern Methodist University
BBA, Business
Zale April 2012 - Present
Littman Jewelers June 2009 - February 2012
Fortunoff October 2006 - May 2009
Max Leather/Cipriani Accessories 1999 - October 2005
Skills
Jewelry, Diamonds, Watches, Visual Merchandising, Retail
Education
Rowan University 1973 — 1977
Bachelor of Arts, Art Education
Cielo Property Group - Single Tenant Development April 2015 - Present
Guggenheim Retail Real Estate Partners October 2013 - April 2015
Zale April 2012 - October 2013
Taco Bell March 2011 - March 2012
Taco Bell November 2005 - March 2011
American Airlines June 2002 - October 2005
Skills
Site Selection, Contract Negotiation, Market Planning, Financial Analysis, Franchising, Budgeting, Restaurants, Leases, Real Estate, Budgets, Location Intelligence, Business Planning, Finance, Retail, Strategy, Real Estate Transactions, Analysis, Negotiation
Education
Southern Methodist University - Cox School of Business 2001 — 2004
Master of Business Administration, Finance concentration
The University of Texas 1995 — 1998
Bachelor of Business Administration, Finance major
Zale July 2001 - June 2006
Education
Sam Houston State University 1991 — 1995
Bachelor of Arts, Radio/TV/Film
AAFES April 2008 - Present
JC Penney February 2003 - February 2008
Zale February 1999 - January 2003
Skills
Merchandise Planning, CPFR, Assortment, Retek, Global Sourcing, Merchandising, Multi-channel Retail, Retail, Forecasting, Private Label, Trend Analysis, Microstrategy, Inventory Control, Retail Buying, Asset Allocation, Visual Merchandising, Inventory Management, JDA, Profit, Store Management, Apparel, Demand Planning, Planograms
Education
Saint Leo University 1989 — 1992
BA, Business
Saint Leo University 1989 — 1992
Business Administration and Management, General
Zale October 2007 - Present
Slow Down Food Co. June 2003 - August 2006
Education
Rochester Institute of Technology 2006 — 2010
Rochester Institute of Technology
Infosys May 2014 - Present
Client: Hunt Oil Company October 2013 - May 2014
Client: Amerisource Bergen Speciality Group July 2013 - October 2013
Client : Capital One July 2011 - June 2013
Relycom Inc July 2006 - January 2013
Client: ExxonMobil April 2008 - July 2011
Client: Citigroup July 2006 - August 2007
Zale December 2005 - May 2006
Skills
Business Objects, SAP BW, Dashboard, Web Intelligence, Data Modeling, Data Warehousing, Informatica, SDLC, Business Analysis, Oracle, SQL, PL/SQL, ETL, Software Project..., Visio, Crystal Reports, Business Intelligence, Data Integration, Erwin, Teradata, Microsoft SQL Server, Requirements Gathering, Requirements Analysis, SAP, SAP BI, Data Warehouse..., Business Intelligence..., Business Objects Data..., Databases, Database Design, User Acceptance Testing, Software Development, IT Management, Data Quality, OLAP, SAP ERP, Solution Architecture, Master Data Management
Education
Fairleigh Dickinson University-Metropolitan Campus 2004 — 2005
Master's, Electrical and Electronics
Shanmugha Arts, Science, Technology and Research Academy 1999 — 2003
Bachelor’s, Electronics and Communication Engineering
Jennifer Miller Jewelry June 2013 - Present
Zale June 2007 - Present
Movado Group, Inc November 2003 - June 2007
Movado Group, Inc May 2001 - November 2004
Skills
Spanish, PowerPoint, Excel
Education
Ramapo College of New Jersey 1999 — 2003
Bachelor of Science, International Business
Pacific Northern, Inc. February 2012 - Present
Flexi Compras January 2010 - January 2012
Zale April 2004 - December 2009
Zale January 2002 - March 2004
Samsung April 1994 - July 1999
Skills
Financial Analysis, Inventory Management, Accounting, Financial Planning, Payroll, Financial Modeling, Budgeting, Strategic Planning, Corporate Finance, Forecasting, Financial Reporting, Excel, Data Analysis, Planning, Retail, Word, General Ledger, Process Improvement, Analysis
Education
Vanderbilt University 1999 — 2001
MBA
Shanghai Jiao Tong University 1990 — 1994
Bachelor
Zale May 2015 - Present
Dallas City Hall - Mayor's and City Council Office August 2014 - December 2014
7-Eleven January 2012 - December 2013
ExxonMobil June 2007 - January 2012
Exxonmobil February 2005 - May 2007
ExxonMobil February 2004 - February 2005
Skills
Account Management, Data Analysis, Staff Development &..., Merchandising, Inventory Management, Customer Service..., Vendor Relations, Multiunit Business..., P&L Analysis, Cross-functional teams, Excel and SAP, Operations Management, Retail, Cross-functional Team..., Management, Sales, Logistics, Business Planning, Sales Operations, Budgets, Customer Service, Leadership, Forecasting, Training, Strategic Planning, Marketing
Education
Texas A&M University-Commerce
Master of Business Administration (M.B.A.)
Southern Methodist University 2014 — 2015
Graduate Marketing Certificate, Marketing
Universidad Rafael Landívar 1999 — 2004
Bachelor in Marketing, International Business
Colegio Americano de Guatemala
Zale October 2013 - Present
zales Jewelers August 1988 - September 2013
Bailey Banks & Biddle 1989 - 1990
Kay Jewelers August 1982 - April 1988
Skills
Diamonds, Jewelry, Retail, Inventory Management, Merchandising, Visual Merchandising, Inventory Control, Gems, Profit, P&L Management, Customer Service, Sales Management, Product Knowledge, Team Building, Multi-unit, P&L, Loss Prevention, Fine Jewelry, Retail Management, Stores, Watches, Store Management, Luxury Goods, Hiring, District Management, Multi-Unit Management, Recruiting, Purchasing, Employee Training, Shrinkage, Sales, Driving Results, Accountability, Customer Experience, Income Statement, Pricing, Store Operations, Forecasting, Sales Operations, CPFR, Merchandise Planning, Big Box, Customer Retention, Trend Analysis, New Store Openings, Retail Sales, Wholesale, New Store Development, Associate Development
Education
Rio Hondo College 1991 — 1992
Lenscrafters May 2010 - Present
Zale May 2005 - May 2010
Skills
Management, Retail, Merchandising, Store Management, Hiring, Sales Operations, Recruiting, Loss Prevention, Time Management, Store Operations, Coaching, Driving Results, Employee Training, Performance Management, Profit, Succession Planning, Leadership Development, Human Resources, Training, Team Building, Customer Service, Sales, Inventory Management, Visual Merchandising, Customer Satisfaction, Retail Sales, Income Statement
Education
San Diego State University-California State University 2003 — 2008
B.S. Business Administration, Managment
Texas Health Resources March 2015 - Present
Texas Health Resources November 2014 - February 2015
I.D. Systems, Inc. June 2014 - October 2014
Behavioral Health Group (BHG) October 2012 - January 2014
CoreLogic October 2011 - October 2012
Michaels Stores, Inc. October 2010 - October 2011
Zale January 2006 - November 2010
CoreLogic September 2002 - January 2006
Verizon Wireless May 2000 - May 2001
The Beryl Companies 1997 - 1999
Skills
Training, Instructional Design, Leadership, Employee Training, Human Resources, Training Delivery, Management, Team Leadership, Talent Management, E-Learning, Leadership Development, Organizational..., Succession Planning, Team Building, Employee Relations, Learning Management..., Software Documentation, Technical Writing, Onboarding
Education
Southwest Baptist University 1982 — 1986
Bachelor of Arts, Humanities
Van Cliburn Foundation August 2015 - Present
AT&T Performing Arts Center January 2015 - May 2015
Dova, Inc./Doug Varone and Dancers June 2014 - August 2014
Charles W. Eisemann Center for Performing Arts January 2014 - May 2014
Hilton Worldwide December 2012 - July 2013
Zale April 2011 - August 2012
Citadel Media November 2007 - August 2010
Universal Music Group May 2006 - August 2006
Skills
Market Research, Marketing, Social Media Marketing, Data Analysis, Brand Awareness, Public Speaking, Team Leadership, Direct Marketing, Leadership, Microsoft Office, Social Media, Strategy
Education
Southern Methodist University 2013 — 2015
Master of Arts (M.A.), Arts Management
Southern Methodist University - Cox School of Business 2013 — 2015
Master of Business Administration (M.B.A.), Marketing
Southern Methodist University 2003 — 2007
Bachelor of Arts (B.A.), Advertising
Zale November 2006 - July 2015
Alternatives Life Improvement Center August 2003 - February 2007
Payless ShoeSource June 1996 - April 2004
Skills
Merchandising, Store Management, Loss Prevention, Visual Merchandising, Retail, Store Operations, Inventory Control, Profit, Retail Sales, Inventory Management, Driving Results, Income Statement, Sales, Customer Satisfaction, Merchandise Planning, Planograms, P&L
Education
University of Phoenix 2004 — 2006
MBA, Business Management
Southern Illinois University, Carbondale 2002 — 2004
BS, Workforce Education and Training Developement
Fred Meyer Jewelers July 1995 - Present
Oakland Athletics March 1994 - July 1995
Zale July 1987 - March 1993
Skills
Luxury Goods, Jewelry, Visual Merchandising, Watches, Merchandising, Store Management, Diamonds, Retail, Fashion, Loss Prevention, Retail Sales, Inventory Management, Window Displays, Sales, Store Operations, Customer Service, Inventory Control, Jewelry Design, New Store Openings, Styling
Education
City College of San Francisco 1977 — 1982
Associate of Science (A.S.), Medical Record Technology
San Jose State University 1976 — 1977
Lowell High School 1973 — 1976
Securitas May 2011 - Present
EMC November 2010 - January 2011
Zale October 2009 - December 2010
Skills
Administrative Work, Multi-tasking..., Receptionist Duties, Customer Service, Event Planning, Research, Teaching, Salesforce.com, Administrative..., Storage, Outlook, Document Management, Access, File Systems, Software Documentation, Records Management, Windows, Microsoft Office
Education
Sonoma State University 2005 — 2009
BA, Technical Theatre Management
Zale February 2014 - September 2014
Littman Jewelers October 2013 - November 2013
PNC December 2012 - September 2013
Na Hoku Jewelers - Hawaii's Finest Jewelers Since 1924 February 2012 - December 2012
Ultra Diamonds June 2011 - January 2012
Zale June 2010 - June 2011
Sterling Jewelers October 2009 - March 2010
REEDS Jewelers November 2008 - October 2009
Whitehall Jewellers June 2008 - November 2008
B Moss Clothing Co March 2008 - July 2008
Skills
Merchandising, Customer Service, Retail, Jewelry, Visual Merchandising, Data Entry, Training, Time Management, Outlook, Social Networking, Facebook, Microsoft Word, Sales, PowerPoint, Microsoft Office, Leadership, Inventory Management, Loss Prevention, Retail Sales, Inventory Control, Profit, Event Planning, Team Building, Employee Training, Fashion
Education
Shepherd University 2009 — 2010
Modern Languages
Blue Ridge Community and Technical College 2006 — 2009
Associates of Liberal Arts, Liberal Arts
Musselman High School 2005 — 2006
High School Diploma, Fine Arts/Humanities
Zale October 2012 - Present
Rogue Wilderness Adventures June 2012 - August 2013
Southern Oregon University September 2009 - June 2012
Skills
Microsoft Word, PowerPoint, Customer Service, Microsoft Office, Microsoft Excel, Outlook, Public Speaking, Research, Event Planning, Budgets, English, Event Management
Education
Southern Oregon University 2008 — 2012
Bachelor of Science (B.S.), Outdoor Adventure Leadership
Red Bluff Joint Union High School 2004 — 2008
Encore Payment Systems August 2011 - Present
Zale September 2010 - May 2011
Zales2010-2011 2010 - 2011
Janitor Center2010 2010 - 2010
AFLAC2008-2009 2008 - 2009
Coast Mortgage 2005 - 2007
Coast Mortgage Corporation 2005 - 2007
Real Estate Mortgage Network 2004-2005 2004 - 2005
Northern States Funding Group January 2001 - January 2004
Senior Account Executive 2001 - 2004
Skills
Residential Mortgages, Insurace, Sales Management
Education
Rowan College at Gloucester County
Business
Wells Fargo EFS June 2011 - Present
Zale September 2010 - July 2011
Fred Meyer Jewelers November 1999 - November 2002
Education
Spokane Community College
Sanderson Farms May 2011 - Present
WorleyParsons MEG August 2010 - April 2011
Wendy's/Arby's Group, Inc. June 2009 - July 2010
Nabors Industries November 2008 - May 2009
City of Memphis August 2008 - October 2008
MARTA July 2007 - July 2008
Minyard Food Stores January 2007 - June 2007
Zale August 2006 - June 2007
UTPA March 2006 - July 2006
Zale June 2004 - February 2006
Skills
Oracle HR, Payroll, Oracle iRecruitment, Oracle Labor..., Oracle Advanced Benefits, Accounts Payable, General Ledger, Oracle Time & Attendance, Oracle Grants..., Oracle Applications, Oracle E-Business Suite, Oracle 9i, Oracle SQL, SQL*Plus, PL/SQL, SQL Tuning, SQL Loader, Toad, Oracle Reports, Oracle Discoverer, XML Publisher, Unix, Unix Shell Scripting, Workflow, Self Service
Education
Sri Venkateswara University 1991 — 1995
Bachelor of Technology (B.Tech.), Mechanical Engineering
TD Bank May 2011 - Present
Brookstone September 2009 - May 2011
Zale October 2005 - September 2009
Springfield Public Schools October 2008 - May 2009
Education
Springfield College 2005 — 2009
Bachelor of Science (B.S.), Youth Development
Springfield Central High School 2001 — 2005
High School Diploma
RealPage, Inc. August 2015 - Present
RealPage, Inc. August 2010 - August 2015
Zale 2007 - August 2010
Citrix June 2004 - December 2007
Sabre Holdings 2002 - 2004
Skills
Corporate Communications, Strategic Communications, Investor Relations, Finance, Crisis Communications, Press Releases, Strategy, Marketing, Business Development, Financial Modeling, Strategic Financial..., Internal Communications, Financial Analysis, Management, Competitive Analysis, Mergers & Acquisitions, Media Relations, Financial Planning, Forecasting, Due Diligence, Start-ups, Strategic Planning
Education
Southern Methodist University 1998 — 2002
Bachelor of Arts (BA), Corporate Communications
Zale October 2009 - Present
Education
Saint Leo University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Saint Leo University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Children's Healthcare of Atlanta May 2011 - Present
Children's Medical Center 2008 - 2011
Children's Medical Center 2007 - 2008
Children's Medical Center 1999 - 2007
Children's Medical Center 1997 - 1999
Zale 1996 - 1997
Education
Southern Methodist University
Bachelor of Business Administration (BBA), Accounting
Nerium International, Brand Partner September 2012 - Present
Zale September 2010 - Present
Deer Park ISD August 2009 - Present
Shell Oil Company May 1977 - September 1991
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, Teaching, Management
Education
San Jacinto College 1975 — 1977
Associate's degree, Business Aministration
Zale October 2005 - Present
Wells Fargo Merchant Services April 2011 - March 2012
Education
UTSA 2013 — 2013
San Antonio College 2009 — 2012
Associate's degree, Business Administration and Management, General
Fred Meyer Jewelers June 2012 - Present
Aon Hewitt November 2001 - June 2012
Zale August 1984 - June 2002
Skills
Training, Customer Satisfaction, Customer Service, Quality Assurance, Customer Experience, Process Improvement, Operations Management, Employee Training, Team Leadership, Management, Coaching, Call Centers, Team Management, Merchandising, Analysis, Team Building, Benefits Administration, Performance Management, Software Documentation, Inventory Management, Time Management
Education
Navasota High School
Sam Houston State University
Bachelor of Arts (B.A.), English Language and Literature, General
Small World Child Care Centers June 2011 - October 2014
Zale July 2010 - May 2011
Forever 21 June 2009 - September 2010
Skills
Public Speaking, Teaching, Microsoft Office, Research, Strategic Planning, Leadership, Event Planning, Higher Education, Training
Education
Salt Lake Community College 2010 — 2012
Associate's degree, Business Administration and Management, General