Zale Company
Industry: Retail company
DescriptionThe Zale Corporation is an American jewelry retailer, incorporated in Delaware in 1993. The principal executive offices are located in Irving, Texas. Headquarters: Irving, Texas, United States Parent organization: Signet Jewelers Founded: 1924, Wichita Falls, Texas, United States Number of employees: 12,500 (July 2012) Key people: Terry Burman (Chairman); Theo Killion (CEO); Matthew Appel (CAO) Subsidiaries: Zales Jewelers, Piercing Pagoda,
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Zale Employees
Starwood Vacation Ownership August 2015 - Present
Irvine Company 2007 - June 2010
Zale January 2005 - August 2007
Skills
Diamonds, Sales, Sales Management, Customer Acquisition, Customer Engagement, Customer Service, Customer Retention, Appraising, Appreciative Inquiry, Entertainment Industry, Entertainment Law, Diamond Grading, Rough Diamonds, Therapeutic Massage, Deep Tissue Massage
Education
Orange Coast College 2006 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Full Sail University
Bachelor of Business Administration (B.B.A.) (In Progress), Entertainment Business, 2nd Year
Corinthian Wellness Spa March 2014 - Present
Co-owner Cowtown Gold and Silver June 2008 - Present
Zale February 1998 - March 2000
Bailey Banks & Biddle August 1997 - February 1998
Skills
Courteous, Hard..., Apparel, Coaching, Customer Service, Jewelry, Leadership, Management, Quality Assurance, Retail, Sales, Sales Management
Education
Gemological Institute of America 1992 — 1993
Graduate Gemologist, Gemology and Diamond Grading
Texas Institute of Jewelry Technology 1992 — 1992
Certificate in Gemology and Diamond Grading
Zale April 2014 - Present
HitecVision January 2014 - April 2014
Aon Hewitt October 2012 - March 2013
Aon Hewitt September 2012 - March 2013
Thielemann Insurance November 2010 - May 2012
Mona Vie November 2010 - May 2011
Fort Bend County September 2009 - May 2011
Lionheart Assurance Solutions, LP June 2010 - January 2011
Skills
Customer Relations, Microsoft Office, Public Speaking, Customer Service, Word, Coaching, Excel, Team Building, PowerPoint, Administration, Fundraising, Problem Solving, Writing, Insurance, Employee Relations, Outlook, Non-profits, Mentoring, Public Relations, Leadership Development, Scheduling, Government, Data Entry, Microsoft Word, Event Planning, Account Management, Microsoft Excel, Budgets, Team Leadership
Education
Excelsior College 2010 — 2013
Master's in Education, Business Administration and Management, General
University at Albany, SUNY 1995 — 1996
Literature Studies w Span minor, English and Spanish
Lander University 1987 — 1995
BS in Literature Studies, English major w Spanish minor
Southern Wesleyan University 1986 — 1987
Pre-Law
Zale October 2011 - Present
Savoir Affaire Event Planning August 2010 - Present
American Hospitality Academy May 2008 - August 2008
Target December 2005 - January 2007
LogistiCare 2005 - 2005
Skills
Project Management, Leadership, Event Planning, Customer Service, Sales, Microsoft Office, Human Resources, Creative..., Interviews, Sales Management, Networking, Marketing Strategy, Marketing, Social Networking, Time Management, Event Management
Education
Georgia Southern University 2005 — 2010
Bachelor, Liberal Arts and Social Sciences; French
Georgia Southern University - College of Business Administration 2005 — 2010
Bachalor of Business Administration, Management
Starr's Mill
Jewels By Rose March 2013 - Present
Levy's Fine Jewelry October 2009 - March 2013
Zale April 2009 - November 2009
Trade Secrets March 2007 - April 2009
Zale May 2006 - April 2009
Life Essentials February 2005 - May 2006
Skills
Store Management, Social Media, Time Management, Loss Prevention, Event Planning, Facebook, Outlook, Data Entry, Customer Satisfaction, Marketing, Graphic Design, Visual Merchandising, Customer Service, Interviews, Invoicing, Employee Training, Inventory Management, Payroll, Web Design, Typing, Microsoft Office, Management, Store Operations, Staff Development, Beauty Industry, Office Management, Talent Acquisition, Estate Jewelry, Digital Photography, Telephone Skills, Hiring, Sales, Merchandising, Retail, Sales Management, Advertising, Team Building
Education
Gemological Institute of America 2009 — 2012
Accredited Jewelry Professional, Certificate in Diamonds and Diamond Grading, Gemology
Signature School, Evansville Indiana 2002 — 2004
H
Old Soul Productions June 2012 - Present
Tiffany & Co. November 2011 - March 2012
North American Gemological Laboratory May 2005 - August 2010
Zale January 2000 - May 2005
Skills
Jewelry, Diamonds, Gems, Retail, Luxury Goods, Merchandising, Wholesale, Fashion, Sales Management, Sales, Visual Merchandising, Inventory Management
Education
Gemological Institute of America 2007 — 2009
Graduate of Diamonds & Accredited Jewelry Professional, Graduate Gemologist
Edmonds Community College 1999 — 2001
Computer Networking Certificate, Computer Systems Networking and Telecommunications
Lynnwood High School 1994 — 1999
Visionworks October 2011 - Present
Visionworks October 2011 - Present
Zale August 2003 - November 2010
Skills
Sales, Sales Management, Leadership Development, Brand Development, Team Leadership, Multi Tasking, Motivation, Coaching, Customer Service, Leadership, Microsoft Excel, Retail, Strategic Planning, Microsoft Office, Budgets, Team Building, Time Management, Inventory Management, Visual Merchandising
Education
Gemological Institute of America
GG
Salt Lake Community College
Zale July 2014 - Present
Stage Stores- Goody's February 2012 - October 2013
Catherines Stores Corporation April 2010 - February 2012
Ashley Stewart January 2008 - September 2009
Skills
Loss Prevention, Payroll, Recruiting, Management, Process Scheduler, Visual Merchandising, Merchandising, Store Operations, Inventory Management, Cashiering, Time Management, Customer Satisfaction, Sales Management, Planograms, Sales, Store Management, Customer Service, Inventory Control, Retail Sales, Retail, Hiring, New Store Openings, Shrinkage, Merchandise Planning, Employee Training, Apparel, Associate Development, Fashion, Trend, Training, Teamwork, Cash Register
Education
Faulkner University 2008 — 2010
Bachelor's degree, Biology, General, junior
Helzberg Diamonds June 2010 - Present
Zale September 2008 - June 2010
Sunshine Splash Tan June 2006 - August 2008
Skills
Photoshop, Drawing, Art, Painting, Illustrator, Microsoft Word, Microsoft Office, Digital Illustration, Acrylic Painting, Sketching, Acrylic, InDesign, Customer Service, PowerPoint, Fine Art, Adobe Creative Suite, Mixed Media, Diamond Jewelry, Visual Merchandising, Floor Management, Sales, Inventory Management, Store Operations, Store Management, Jewelry, Retail, Inventory Control, Training, Management, Merchandising, Customer Satisfaction, Retail Sales, Loss Prevention
Education
Gemological Institute of America 2013 — 2013
Graduate Diamond
Gemological Institute of America 2011 — 2012
Accredited Jewelry Professional
School of Visual Arts 2007 — 2010
Bachelor of Fine Arts (B.F.A.), Illustration
Pratt Institute 2006 — 2007
Bachelor of Fine Arts (B.F.A.), Illustration
William L. Dickinson High School 2002 — 2006
High School Diploma
Zale November 2013 - Present
Ultra Diamonds August 2013 - Present
Skills
Visual Merchandising, Merchandising, Loss Prevention, Store Management, Retail, Retail Sales, Inventory Management, Jewelry, Inventory Control, Sales, Customer Service, Store Operations, Customer Satisfaction, Fashion, Data Entry, Time Management, Driving Results, Phone Etiquette, Profit, POS
Education
Sanford-Brown Institute-New York 2013 — 2014
Certificate, Pharmacy Technician/Assistant
Essex County College
Greenway Health September 2014 - September 2015
Zale July 2014 - January 2015
Lubbock Abstract & Title Co. June 2012 - June 2014
Helzberg Diamonds October 2010 - June 2014
Yoakum County Abstract May 2008 - August 2010
South Plains College August 2008 - May 2009
Skills
Data Entry, Customer Service, Filing, Marketing, Microsoft Word, Microsoft Excel, Outlook, Account Management, Public Relations, Management, Microsoft Office, Advertising, HTML, Illustrator, InDesign, Sales, Photoshop, Event Planning, PowerPoint
Education
Faulkner University 2015 — 2018
Juris Doctorate, LLM, Law
Lubbock Christian University 2011 — 2014
Bachelor of Arts (B.A.), History
South Plains College 2007 — 2009
AAS, Design Communications
South Plains College 2007 — 2009
Associates of Applied Science, Graphic Design
Gillis, Ellis & Baker, Inc. June 2010 - Present
AngelaFalcone.com 2005 - Present
Zale 2008 - 2010
Egan Hand Gallery 2006 - 2008
Skills
Photoshop, Graphic Design, Jewelry Design, Handmade Jewelry, Sales, Umbrella Insurance, Property & Casualty..., Time Management, Art, Jewelry, Homeowners Insurance, Auto Insurance, Insurance, Flood Insurance, Liability, Casualty, Homeowners
Education
Our Lady of Holy Cross College 2006 — 2011
Bachelor of Science, Management
Gemological Institute of America
Graduate Gemologist
New Orleans Center for Creative Arts 2001 — 2004
Diploma, Visual Art
Archbishop Blenk High School 2000 — 2004
High School Diploma
Chase August 2014 - Present
Citi February 2008 - August 2014
Citi May 2007 - February 2008
Citi September 2004 - May 2007
Citi May 2002 - May 2004
Zale January 2000 - May 2002
Skills
Consumer Lending, Cross Selling, Mortgage Lending, Commercial Banking, Credit Cards, Banking, Credit, Relationship Management, Retail Banking, Loans, Microsoft Excel, Financial Services, Leadership, Finance, Management
Education
Florida International University 1999 — 2003
Bachelor of Science (B.S.), Marketing, 3.5 Cum Laude
Direct Answer Inc July 2015 - Present
Zale August 2012 - July 2015
Bath & Body Works August 2011 - August 2012
George Mason University August 2010 - May 2012
Alpha Xi Delta January 2011 - December 2011
George Mason University February 2009 - March 2010
Skills
Coaching and Development, Strong communication..., Ability to Influence, Team Leadership, Innovative, Goal Driven, Goal Oriented, International Relations, Leadership, Networking, Teamwork
Education
George Mason University 2008 — 2015
Bachelor's degree, Political Science and Government
KNB Jewelers 2009 - Present
Zale November 2012 - May 2014
Essex County College January 2013 - December 2013
GATES MANOR 2013 - 2013
Skills
Sales, Customer Service, Teamwork, Jewelry, Time Management, Customer Satisfaction, Leadership, Merchandising, Retail, Korean, Diamond Jewelry, Microsoft Office, Inventory Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Data Entry, Inventory Control, Team Leadership, Event Planning, Sales Operations, Training, Watches, Employee Training, Academic Tutoring, Certified Nursing Aide
Education
Essex County College 2014 — 2015
Nursing, Registered Nursing/Registered Nurse
Essex County College, Training Inc. 2012 — 2012
NJ State Certified Nurse's Aid, Nursing
Essex County College 2010 — 2012
Associate of Science (A.S.), General Science, 3.7/4.0
Simon Property Group September 2014 - June 2015
Simon Property Group September 2013 - September 2014
Zale November 2012 - June 2013
Pinnacle Property Management LLC January 2012 - November 2012
Powell Broadcasting April 2012 - August 2012
Knology October 2011 - January 2012
Zale April 2011 - October 2011
WJHG-TV July 2009 - April 2011
Innovations Federal Credit Union August 2010 - December 2010
WMBB News 13 August 2008 - May 2009
Skills
Real Estate, Leases, Shopping Centers, Lease Negotiations, Commercial Real Estate, Real Estate Development, Property Management, Real Estate Transactions, Corporate Real Estate, Marketing Communications, Event Planning, Event Management, Facebook, Leadership, Management, Media Relations, Property, Radio
Education
Florida State University 2011 — 2013
Bachelor of Science (B.S.), Professional Communication
Gulf Coast State College 2009 — 2011
Associate of Arts (A.A.), Communication
Gemological Institute of America February 2015 - Present
Starboard Cruise Services November 2012 - September 2014
Target August 2011 - September 2012
Zale February 2012 - June 2012
Starboard Cruise Services November 2007 - January 2011
Skills
Merchandising, Retail, Visual Merchandising, Customer Service, Store Management, Retail Sales, Profit, Loss Prevention, Sales Management, Inventory Management, Strategic Planning, Apparel, Fashion, Event Management, Negotiation, Inventory Control, Public Relations, Time Management, Account Management, Team Building, Sales, Team Leadership, Leadership, Pricing, Recruiting, Forecasting, Management, Microsoft Office, PowerPoint, Jewelry, Budgets, Diamonds
Education
Gemological Institute of America 2009 — 2010
Diamond Essentials
McMainne School of Computing 2005 — 2006
Diploma, Information Technology
Franklin County Home Health Agency, Inc. June 2015 - Present
VSA Vermont, Inc. May 2015 - Present
Gardener's Supply Company May 2015 - August 2015
Girl Scouts of the Green and White Mountains January 2015 - April 2015
VSA Vermont, Inc. May 2014 - December 2014
Zale March 2012 - July 2013
Lane Bryant May 2009 - March 2012
In Home Child Care Provider August 2003 - September 2008
Skills
Event Planning, Microsoft Word, Customer Service, Time Management, Social Networking, Public Speaking, InDesign, Microsoft Office, Social Media, Research, Editing, WordPress, Creative Writing, Illustrator, Audio Editing, Public Relations, Team-oriented, Highly articulate, Multi Tasking, Marketing, Facebook, Leadership
Education
Champlain College 2013 — 2015
Communication and Public Relations
Community College of Vermont 2011 — 2013
Associate of Arts (A.A.), Liberal Arts/Liberal Studies
Elmira College 1998 — 1998
Portsmouth High School 1993 — 1997
High School, General Studies
Luxottica Retail May 2013 - Present
Luxottica Retail August 2010 - May 2013
Luxottica Retail April 2003 - July 2010
Zale February 1996 - March 2003
Margo 1992 - 1994
Skills
Coach and Develop top..., Recruit and select top..., Consistently exceeding..., Sales Management, General Administrative..., Select, Sales, Talent Management, Recruiting, Leadership, Operations Management, Retail, Team Building, Customer Service, Merchandising, Management, Store Management, Visual Merchandising, Sales Operations, Strategic Planning, Time Management, Inventory Management, Profit, Coaching, Loss Prevention, Income Statement, Multi-unit, Training, Customer Experience, Driving Results, Inventory Control, District Management, Store Operations, P&L
Education
Florida State University 1989 — 1992
BS, Fashion Merchandising & Marketing
Florida Agricultural and Mechanical University 1987 — 1990
BA, Business Economics
Montee Marketing November 2013 - Present
Published Author June 2010 - Present
Mindgrub April 2013 - January 2014
Baltimore GiveCamp October 2013 - October 2013
Avaya Government Solutions May 2012 - April 2013
ADERANT April 2010 - February 2012
Marketing Consultations June 2010 - September 2010
Zale April 2009 - April 2010
Florida State University September 2007 - October 2009
Florida Fish and Wildlife Conservation Commission December 2008 - April 2009
Skills
Leadership, Writing, SEO, Sales, Creative Writing, Social Media, HTML, Editing, Customer Service, Facebook, Blogging, Marketing, Management, Agile Methodologies, Microsoft Office, Wordpress, Social Media Marketing, Testing, Outlook, Quality Assurance, Software Development, Event Management, Databases, Software Documentation, Technical Writing, Visio, Graphic Design, Platform Development, WordPress, Marketing Management
Education
Florida State University 2006 — 2010
Dual Degree
Florida State University - College of Business 2006 — 2010
Jack Henry & Associates April 2006 - Present
Zale September 2006 - September 2013
Skills
Project Management, Business Analysis, Process Improvement, Training, Integration, Program Management, HTML, Salesforce.com
Education
Elizabethtown Community and Technical College 1999 — 2002
Associate's Degree
Kiefer Jewelers :: Rolex, Diamonds, Pandora, Alex and Ani & Custom Design. February 1997 - Present
Gold & Diamond Source October 1989 - January 1997
Bailey Banks & Biddle October 1979 - October 1989
Mitch's Discount Auto May 1988 - September 1989
Video Message, USA July 1987 - May 1988
Zale October 1977 - October 1979
Skills
Sales Management, Customer Relations, Banking Relationships, Sales Skills Training, Envisioning, Team Building, Promotions, Retail, Jewelry, Customer Service, Selling Skills, Diamonds, Jewelry Design, Sales, Marketing, Recruiting, Luxury Goods, Leadership, Fashion, Advertising, Gems, Merchandising, Gemology, Watches, Store Management, Luxury, Trend Analysis, Profit, Trend, Silver, Start-ups, Wholesale, Management, Brand Development, Training, Employee Training, Strategy, Gifts, Luxury Lifestyle, Gold, Fashion Jewelry, Handmade Jewelry, Creative Direction, Trade Shows, Strategic Planning, Small Business, Sales Process, Diamond Grading, Corporate Gifts, Diamond Jewelry
Education
Gemological Institute of America 1991 — 1998
Certificate, Diamonds, Diamond Grading, Colored Stones, & Business Management, 94%
Zales Career Development Program 1979 — 1981
Certificate, Jewelry Store Management, Jewelry, Human Resources, Employee Development
University of South Florida 1977 — 1979
Speech & Business
Leadership Pasco 2002 — 2002
Certificate, Team Building, Criminal Justice, Healthcare, Infrastructure & Growth
Robinson High School 1974 — 1977
Diploma, College Prep
Zale July 2015 - Present
Walmart eCommerce October 2014 - May 2015
Capgemini August 2014 - October 2014
DynCorp International April 2014 - August 2014
DynCorp International November 2012 - April 2014
Academic Partnerships February 2011 - November 2012
ADT Security Services November 2009 - February 2011
Independent Associate Pre-Paid Legal Services Inc. & Identity Theft Shield October 2004 - November 2009
Skills
Direct Sales, Inside Sales, Training & Development, Instructional Design, Distance Learning, Retaining Customers, Adult Education, E-Learning, Curriculum Development, Learning Management..., Staff Development, Curriculum Design, Leadership Development, Teaching, Management, Employee Training, Recruiting, Team Building, Training, Customer Retention, Leadership, Team Leadership
Education
University of North Texas 2012 — 2014
Master of Science in Applied Technology and Performance Improvement, Workforce Development and Training
University of North Texas 2012 — 2014
Graduate Certification, Instructional Systems Design
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Psychology
El Centro College 2002 — 2004
Associate of Applied Science, Interior Design
The University of Texas at Arlington 2000 — 2002
Southwest Florida Symphony September 2013 - Present
Southwest Florida Symphony September 2013 - Present
Jewish Federation of Lee & Charlotte Counties August 2012 - September 2013
Gulf Coast Symphony 2007 - July 2012
Waddy World Productions, Inc. 2002 - February 2010
Thomas Jewelers 1990 - 2003
Zale August 1997 - June 1999
Skills
Event Planning, Public Relations, Fundraising, Copywriting, Media Relations, Marketing Strategy, Social Media Marketing, Video Editing, Newsletters, Press Releases, Public Speaking, Advertising, Marketing, Non-profits, Social Networking, Nonprofits, Event Management, Marketing Communications, Television, Social Media, Leadership, Facebook, Music, Blogging, Graphic Design, Email Marketing, Online Marketing, Publicity, Copy Editing, New Media, Community Development, Brand Development, Sponsorship, Creative Direction, Art, Strategic Communications, Direct Marketing, Corporate Communications
Education
Gemological Institute of America 2000 — 2001
Gemology
University of South Florida 1989 — 1991
Art
DTLR 2010 - Present
Zale November 2003 - May 2010
Bank of America September 2002 - September 2003
Telespectrum Worldwide June 2000 - May 2002
Skills
Customer Satisfaction, Customer Service, Management
Education
western high school 1994 — 1998
Everest College-Phoenix
Criminal Justice
Bailey Banks & Biddle May 2014 - Present
Jared the Galleria of Jewelry February 2012 - May 2014
Zale November 2007 - January 2012
Downey Creations July 2006 - October 2007
Skills
Sales Management, Customer Service, Customer Retention, Team Management, Diamonds, Outlook, Budgets, Retail, Diamond Jewelry, Communication, Sales Growth, Employee Training, Microsoft Word, Microsoft Excel, Windows, Microsoft Office, Team Development, Store Operations, Driving Results, Inventory Management, Luxury Goods, Store Management, Jewelry, Visual Merchandising, Merchandising, Retail Sales, Loss Prevention, Inventory Control
Education
Diamond Counsel of America 2010 — 2010
Diamontology
Gemological Institute of America 1985 — 1985
Diamonds
MidAmerica Nazarene University
Business Administration and Management, General
AT&T May 2014 - Present
Zale 2013 - 2014
Education
Gemological Institute of America 2014 — 2016
Graduate Gemologist, Gemology
John Wood Community College 2013 — 2014
Associate's degree, Business
Taylor Residences February 2015 - Present
Taylor Residences June 2012 - Present
Taylor Residences June 2012 - February 2015
Taylor Residences July 2007 - June 2012
Zale January 2003 - July 2007
Skills
Accounts Payable, Invoicing, Account Reconciliation, Accounting, Payroll, General Ledger, Microsoft Excel, Financial Reporting, Outlook, Data Entry, Microsoft Word, Customer Service, QuickBooks, Process Improvement, Budgets, Auditing, Financial Analysis, Access, Finance, Financial Accounting, Employee Relations
Education
Everest University-Jacksonville 2009 — 2011
Associate's degree, Pharmacy Technician/Assistant
Terry Parker High School 2000 — 2003
Uniondale UFSD August 2015 - Present
Balco Industries, Inc. May 2008 - August 2015
Hofstra University April 2015 - April 2015
Chase Bank August 2007 - June 2008
Soap Opera Weekly January 2008 - March 2008
Zale August 2004 - August 2007
Skills
Microsoft Office, Customer Service, Public Speaking, Office Administration, Research, Management, Analysis, Strategy, Project Planning, Interviews, PowerPoint, Microsoft Excel, Microsoft Word, Training, Organizational..., Employee Training, Technical Writing, Promotions, Apple OS, Elementary Education, Working With Children
Education
Farmingdale State University of New York 2004 — 2008
Bachelor of Science (B.S.), Professional, Technical, Business, and Scientific Writing
Hofstra University
Master of Science in Education (MSEd), Counseling
PRECISION SET Fine Jewelry September 2012 - Present
JCPenney December 2006 - June 2012
Zale November 1994 - December 2006
Skills
Diamond Grading, Colorstone ID, Precious Metals, Retail, Merchandising, Jewelry, Inventory Management, Customer Service, Loss Prevention, Inventory Control, Microsoft Excel, Luxury Goods, Microsoft Word, Fashion, Microsoft Office
Education
Gemological Institute of America 1990 — 1992
Graduate Gemologist, Gemology
Zale 2011 - Present
United Pet Supply Inc August 2009 - August 2011
Skills
Sex Offender Therapy, Group Therapy, Prison Psychology, Statistics, Research Design, Forensic Psychology, Visual Merchandising, Merchandising, Store Management, Loss Prevention, Retail, Jewelry, Inventory Management, Customer Service, Sales, Profit, Pet Care
Education
Fairleigh Dickinson University 2009 — 2011
Master of Arts (M.A.), Forensic Psychology, 3.74
Mercyhurst College 2005 — 2009
Bachelor of Arts (B.A.), Psychology
Brevillier Village- Housing & Health Care May 2003 - Present
Zale December 1999 - December 2011
YMCA 1997 - 2003
Skills
Fundraising, New Employee Orientation, Intergenerational..., Volunteer Management, Community Outreach, Non-profits, Event Planning, Community Development
Education
Pennsylvania State University-Erie Campus 2009 — 2009
Certificate, Fundamentals of Fundraising
Gannon University 1999 — 2003
Bachelor of Arts, Social Work
JC White September 2013 - Present
Workscapes January 2012 - Present
Office Interiors International April 2010 - January 2012
Zale September 2007 - December 2010
Skills
Sales, Interior Design, Product Specification, Presentations, Computer Proficiency, Product Knowledge, Outstanding time..., Positive Team Player, Self-driven, Social Skills, Customer Service, Floor Plans, Rendering, Custom Furniture, Space planning, Time Management, Furnishings
Education
Florida International University 2008 — 2010
Bachelor of Interior Design, Interior Design
Miami Dade College 2005 — 2008
Associate of Arts (A.A.), Interior Design
Helzberg Diamonds outlet June 2013 - Present
Zale January 2009 - May 2013
Zales Jewelry February 1989 - February 2009
Skills
Store Management, Visual Merchandising, Loss Prevention, Retail Management, Merchandising, Fine Jewelry, Product Knowledge, Inventory Control, Retail, Jewelry, Diamonds, Hiring, Customer Service, P&L, Income Statement, Profit, Forecasting, Big Box, Accountability, New Store Openings, P&L Management, POS, Team Building, Expense Management, Apparel, Retail Sales, Purchasing, Sales Management, Trend, Trend Analysis, Sales, Assortment, Planograms, District Management, Merchandise Planning, CPFR, Multi-unit, Employee Training, Shrinkage, Inventory Management, Associate Development, Sales Operations, New Store Development, Luxury Goods, Wholesale, Process Scheduler, Driving Results, Coaching, Customer Experience, Customer Satisfaction
Education
Florida Keys Community College
TJ Maxx October 2009 - Present
Tourneau August 2005 - February 2008
Zale November 2004 - July 2005
Macy's East July 1999 - October 2004
Searle October 1993 - June 1998
Skills
Direct Marketing, Process Scheduler, CPFR, Real Estate, Visual Merchandising
Education
Fashion Institute of Technology 1987 — 1993
Bachelors of Science, 1993, Marketing and Merchandise Management
Republic Airways Holdings, Inc. May 2006 - Present
Zale June 2004 - Present
Laughlin Memorial Hospital October 2002 - May 2006
Skills
Customer Service, Community Relations, Team Leadership, Aviation Industry, Aviation Operations, Aviation, Aviation Security, Commercial Aviation, Human Factors, Psychology, Aerospace, Airlines, Leadership, Aircraft, Management, Flights, Training
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), In Progress
Embry Riddle Aeronautical University-Worldwide 2008 — 2011
M.A., Aeronautical Science, 3.545
Tusculum College 2002 — 2006
B.A., Psychology
Jared the Galleria of Jewelry April 2015 - Present
Helzberg Diamonds May 2012 - March 2015
Robbins Brothers April 2011 - May 2012
Unicity International November 2010 - April 2011
Jo Ann Stores August 2007 - March 2010
Zale March 1997 - July 2007
Helzberg Diamonds February 1994 - February 1997
Helzberg Diamonds April 1984 - February 1994
Skills
Retail, Loss Prevention, Merchandising, Sales Management, Inventory Control, Customer Service, Store Management, Inventory Management, Coaching, Team Building, Profit, Visual Merchandising, Employee Training, Leadership, P&L Management, Management, Customer Experience, Sales Operations, Training, Assortment, Recruiting, Multi-unit, Trend Analysis, Team Leadership, Retail Sales, Strategic Planning, Time Management, Hiring, CPFR, Negotiation, Driving Results, Strategy, Sales, Income Statement, Payroll, Forecasting, Fashion, Budgets, Store Operations, Operations Management, Shrinkage, Process Scheduler, Merchandise Planning, Employee Relations, Customer Satisfaction, P&L, POS
Education
American Gem Society 2013 — 2013
Registered Jeweler, Diamonds and Colored Stones
Gemological Institute of America 2013 — 2013
GIA Accredited Jewelry Professional, Diamond Essentials, Colored Stones Essentials, Sales Essentials
University of Missouri-Kansas City 1979 — 1980
B.S., Biology
University of California, Santa Cruz 1978 — 1979
Pre-Med
Monterey Peninsula College 1976 — 1978
Associate, Pre-Med
Zale June 2013 - Present
Lenox November 2011 - June 2013
Pendleton Woolen Mills October 2011 - November 2011
Classic Glass Stained Glass Studio January 1990 - January 1995
Education
Fairleigh Dickinson University 1979 — 1983
B.S., Business Management
Pope John XXIII High School Sparta NJ
Saks Fifth Avenue 2015 - Present
Zale 2014 - 2015
Tiffany & Company 2013 - 2014
Bochic January 2010 - December 2013
FORTUNOFF FINE JEWELRY ON FIFTH 1992 - 2009
Skills
Fashion, Luxury Goods, Retail, Merchandising, Styling, Jewelry, Trend Analysis, Trend, Luxury, Diamonds, Gems, Watches, Wholesale, Sales, Brand Development, Visual Merchandising, Store Management, Apparel, Management, Marketing, Retail Sales, Social Media, Sales Management, Marketing Strategy, Inventory Management, Inventory Control, Customer Service, Recruiting, Training, Merchandise Planning, Loss Prevention, Public Relations
Education
Gemological Institute of America-New York
GRADUATE GEMOLOGIST (GG), ACCREDITED JEWELRY PROFESSIONAL (AJP)
Parsons School of Design
Associate of Arts (A.A.), Interior Design
Queens College of C.U.N.Y.
Bachelor of Arts (BA), Accounting
Signet October 2010 - Present
Accudiam Inc. July 2009 - September 2010
Romika Jewels March 2009 - July 2009
Zale August 2006 - February 2009
Skills
Diamonds, Customer Service, Excel, Word, Jewelry, Diamond Grading, Sales, Merchandising, Retail, Inventory Management, Process Scheduler, Customer Satisfaction, Purchasing, Software Documentation, Problem Solving, Outlook, Team Building, Microsoft Office, Access, Time Management, Process Improvement, PowerPoint, Leadership, Team Leadership, Fashion
Education
Gemological Institute of America 2006 — 2007
G.G., Graduate Gemologist
Ontario College of Art and Design 2003 — 2006
Material Arts and Designs Diploma, Jewelry Design
Mac's Speed Shop July 2013 - Present
Reed's Jewelers January 2013 - July 2013
Zale September 2012 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Java
Education
Fayetteville Technical Community College 2013 — 2013
Associate of Arts (AA), Political Science and Government
Wichita State University 2012 — 2012
Bachelor of Arts (BA), Political Science and Government
RealPage, Inc. May 2011 - Present
Johnson Equipment Company April 2013 - May 2015
CompuCom November 2012 - April 2013
The Connor Group February 2012 - November 2012
Robbins Brothers July 2011 - February 2012
Reeds Jewelers August 2010 - July 2011
Zale July 2007 - August 2010
Nurses On Wheels, Inc. May 2005 - July 2007
Skills
Sales, Event Planning, Customer Service, Time Management, Leadership, Marketing, Inventory Management, Microsoft Excel, Outlook, Social Media, Management, Access, Retail, Microsoft Office, PowerPoint, Microsoft Word, Visual Merchandising, Customer Satisfaction, Facebook, Billing Systems, Merchandising, Training, Social Networking, Contract Management, Journal Entries, Cash Posting, Certificates Of..., Invoicing
Education
Texas A&M University-Corpus Christi 2008 — 2011
Bachelors, Marketing and Accounting
Elmira College 2005 — 2007
The Coca-Cola Company January 2014 - Present
The Coca-Cola Company June 2013 - January 2014
The Coca-Cola Company July 2012 - June 2013
Florida A&M University September 2011 - April 2012
Altria May 2011 - August 2011
Zale August 2010 - May 2011
Enterprise Rent-A-Car May 2008 - July 2008
Washington Mutual Bank July 2005 - June 2007
Skills
Sales, Sales Management, Sales Operations, Business Development, Customer Service, E-commerce, Leadership, Market Research, Marketing, Marketing Strategy, Microsoft Excel, PowerPoint, Public Relations, Public Speaking, Strategic Planning, Retail, Social Media Marketing, Social Networking
Education
Florida A&M University 2007 — 2012
Bachelor of Business Administration (B.B.A.), Sales, Distribution, and Marketing Operations, General
rer consultants llc January 2001 - Present
Zale August 2000 - January 2001
kay jewelers August 1991 - August 2000
Skills
Customer Service, Inventory Management, Retail, Sales, Microsoft Office, Sales Management, Marketing, Microsoft Excel, Budgets, Marketing Strategy, Strategic Planning, Team Building, Merchandising, Purchasing, Microsoft Word, Operations Management, PowerPoint, Coaching, Salesforce.com, Customer Satisfaction, Start-ups, Public Speaking, Social Media, Entrepreneurship, outstanding customer..., appraising fine jewelry, Fundraising, Public Relations, Training, Leadership Development, Leadership, Management, Research, Event Planning, Social Media Marketing, Event Management, Negotiation, Team Leadership, Social Networking, Contract Negotiation, New Business Development, Advertising, Business Planning, Small Business, Online Marketing, Account Management, Marketing Communications, Business Development, Online Advertising, Business Strategy
Education
Gemological Institute of America 1979 — 1980
gemology, diamonds
Washington and Lee University 1966 — 1970
Bachelor of Arts (B.A.), Psychology
Westshore Diamond Company November 2009 - Present
IGS Gem Lab August 2004 - Present
Continental Jewelry USA June 2004 - December 2009
Tiffany & Co. May 2003 - May 2004
Mavilo Wholesale May 2002 - May 2003
GIA July 2000 - May 2002
Zale July 1997 - July 2000
Skills
Customer Service, Retail, Merchandising, Inventory Management, Sales, Project Management, Marketing, Outlook, Customer Experience, Diamond Grading, Diamond Jewelry, Gem Identification, CAD/CAM, Broker-Dealer, Event Planning, Purchasing, Strategic Planning, Microsoft Excel, Gems, PowerPoint, Sales Management, Negotiation, Gemology, New Business Development, Jewelry, Luxury, Management, Marketing Strategy, Luxury Goods, Diamonds, Designer Jewelry, Watches, Visual Merchandising, Handmade Jewelry, Silver, Fashion Jewelry, Jewelry Design, Pearls, Antiques, Fashion, Rough Diamonds, Rolex, Luxury Lifestyle
Education
Gemological Institute of America 2000 — 2001
Graduate Gemologist, Gemology
American International Gemologists August 1992 - Present
Fred Meyer 1994 - 2013
Robbins Brothers 1993 - 2013
Zale 1991 - 2013
Sterling Jewelers 1990 - 1998
Monteau Gemological Services August 1987 - August 1992
Skills
Diamonds, Gems, Jewelry Appraiser, Jewelry Appraisal..., Gemologist, Sales, Sales Management, International Project..., International Sales, Estate Jewelry, Diamond Grading, Rough Diamonds, Luxury Goods, Jewelry, Wholesale, Business Planning, Merchandising, Training, Gemology, Jewelry Design, Watches, Gold, Store Management, P&L Management, Fashion Jewelry, P&L, Luxury, Appraisals, Diamond Jewelry
Education
Gemological Institute of America 1981 — 1982
Zale August 2010 - Present
Macy's District September 2008 - August 2010
Macy's January 2006 - August 2010
Macy's East 2006 - August 2010
Macy's East July 2006 - September 2008
GM March 1996 - July 2006
JD Merchandise Group, Inc February 1994 - February 1996
Tommy Hilfiger November 1993 - December 1994
Skills
Merchandising, Inventory Management, Profit, Sales, Recruiting, Retail, Visual Merchandising, Store Management, Inventory Control, Sales Management, Team Building, Fashion, Hiring, Customer Experience, Leadership, Big Box, Customer Service, Store Operations, P&L Management, Apparel, Strategic Planning, Income Statement, Selling, Training, Loss Prevention, Customer Satisfaction, Marketing, Performance Management, Driving Results, Coaching, New Store Openings, Pricing, Human Resources, Retail Sales, Strategy, District Management, Merchandise Planning, CPFR, New Store Development, Multi-unit, Assortment, Shrinkage, Multi-Unit Management, Planograms, Trend Analysis, Associate Development, POS, Sales Operations, P, Multi-Unit
Education
FIT 1995 — 1999
Bachelor's Degree; Associate Degree, Marketing; Fashion Buying and Merchandising
Fashion Institute of Technology 1995 — 1999
BA, Marketing
Zale April 2014 - Present
Advantage Federal Credit Union October 2013 - May 2014
The Shoe Doctor April 2011 - May 2014
The Children's Place November 2006 - April 2011
Skills
Visual Merchandising, Loss Prevention, Store Management, Merchandising, Retail Sales, Retail, Cashiering, Store Operations, Customer Service, Inventory Management, Time Management, Inventory Control, Microsoft Word, Fashion, Sales, Management, Social Networking, Social Media
Education
University of the Pacific - McGeorge School of Law 2015 — 2018
Doctor of Law (J.D.)
St. John Fisher College 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Communications
Finger Lakes Community College 2011 — 2013
Paralegal, Paralegal, 3.5
Self-employed March 2001 - Present
Zale November 1997 - August 2001
Skills
Sellers, First Time Home Buyers, Buyer Representation, Short Sales, Relocation, Listings, Single Family Homes, New Home Sales, Foreclosures, Condos, Real Estate, REO
Education
Florida International University 2010 — 2012
Bachelor of Science (BS), Criminal Justice and Corrections
Miami Dade College
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
a mediocre corporation September 2013 - May 2014
Woot Services, LLC May 2011 - September 2012
Zale January 2011 - May 2011
JCPenney July 2009 - December 2010
JCPenney April 2008 - June 2009
JCPenney February 2006 - April 2008
JCPenney June 2005 - February 2006
Skills
Merchandising, Trend Analysis, Fashion, Retail, Assortment, Merchandise Planning, Inventory Management, Visual Merchandising, Store Management, Private Label, Inventory Control, Forecasting, Profit, Sourcing, Trend, Retail Buying, Multi-channel Retail, Product Development, Global Sourcing, Brand Management, Brand Development, Sales, E-commerce, P&L Management, Pricing, Competitive Analysis, Income Statement, Cross-functional Team..., Purchasing, Coaching, Pricing Strategy, Wholesale
Education
University of North Texas
MBA, Marketing
Florida State University 2001 — 2005
Bachelor's Degree, Merchandising and Business
Zale June 2013 - Present
Integra Fabrics September 2012 - June 2013
Zales Outlet Myrtle Beach May 2012 - August 2012
CT Property Services September 2008 - August 2012
Integra Fabrics October 2008 - April 2012
Skills
Customer Service, Hospitality, Marketing Strategy, Microsoft Excel, Microsoft Word, Microsoft Office, Negotiation, Sales, Sales Management, Strategic Planning, Inventory Management, Merchandising
Education
Edinboro University of Pennsylvania 1998 — 1999
Hyde Homes February 2013 - Present
Hunter Homes March 2011 - January 2013
Zale 2009 - October 2011
The PAMA Agency 2009 - 2011
Education
Fayetteville Technical Community College 2006 — 2008
Culinary Arts/Chef Training
Grissom High School
Macy's February 2015 - Present
Macy's November 2012 - January 2015
Bailey Banks & Biddle May 2010 - November 2012
Zale March 2010 - May 2010
Zale March 2009 - May 2010
Zale May 2006 - March 2009
Zale January 2005 - May 2006
Sally Beauty Company January 2003 - December 2004
Skills
Analytical Skills, Multi Tasking, Interpersonal Skill, Negotiation, Building Strong..., Microsoft Office, Leadership, Sales, Management, Pricing, Customer Service, Merchandising, Profit, Merchandise Planning, Inventory Management, Retail, Open to Buy Management, Manufacturing, CPFR, Purchasing, Visual Merchandising, Fashion, Store Management, Trend, Trend Analysis, Jewelry, Marketing, Analysis, Diamonds
Education
Louisiana Tech University 1998 — 2002
Bachelor of Arts (B.A.), Merchandising and Consumer Studies
Gemological Institute of America
Zale October 2010 - February 2012
Skills
Retail, Jewelry, Merchandising, Visual Merchandising, Store Management, Fashion, Loss Prevention, Retail Sales, Inventory Management, Sales, Customer Service, Luxury Goods, Inventory Control, Sales Management, Luxury, Marketing, Outlook, Microsoft Word, Microsoft Excel, Customer Satisfaction
Education
Gemological Institute of America 2001 — 2004
Graduate Gemologist degree, Gemology
BBVA Compass September 2007 - Present
Etowah Gadsden Chamber of Commerce 2014 - 2015
Etowah Gadsden Chamber of Commerce 2014 - 2015
Etowah Gadsden Chamber of Commerce 2014 - 2015
Wachovia Bank August 2005 - September 2007
Liberty National Life Insurance Company March 2005 - August 2005
Compass Brokerage April 2002 - March 2005
BHI August 1999 - April 2002
Zale June 1988 - April 1999
Skills
Lines Of Credit, Small Business Lending, Consumer Lending, Commercial Lending, Retail Banking, Commercial Banking, Mortgage Banking, Loans, Credit Analysis, Loan Origination, Mortgage Lending, Series 6, Banking, Credit, Series 63, Deposits, Branch Management, Commercial Mortgages, Merchant Services, Construction Loans, Refinance, Treasury Management, Portfolio Management, Underwriting, Relationship Management, Credit Risk, Cash Management, Mutual Funds, Investment Advisory, Home Equity Lines of..., Investments, Cross Selling, Branch Banking, Wealth Management, Home Equity Loans, Series 7, Residential Mortgages, Retirement Planning, Small Business, Finance, Strategic Financial..., Uniform Combined State..., Financial Services, Risk Management, Insurance, Private Banking, Financial Analysis, Credit Cards, Cash Flow Lending, Mortgage Servicing
Education
Gadsden State Community College 1987 — 1989
Education
Macy's June 2003 - Present
New York Life Insurance Company March 2012 - March 2013
Zale January 2003 - February 2009
Bombardier Aerospace June 1998 - October 2001
Bombardier Aerospace January 1999 - December 2000
Verizon Information Services June 1997 - September 1998
Skills
70 WPM, Clerical Skills, MS Office Suite, Customer Service, Time Management, Inventory Management, Sales, Administrative..., Data Entry, Typing, Microsoft Office, Management, Accounts Receivable
Education
El Centro 1975 — 1981
Business
Skyline High School 1971 — 1973
Diploma, Business
El Centro College
Zale November 2010 - Present
REEDS Jewelers July 2013 - March 2014
Zale November 2010 - July 2013
The Limited March 2006 - May 2007
Charlotte Russe April 2006 - April 2007
Skills
Employee Engagement, Retail Category..., Sales, Sales Management, Payroll, Sales Operations, Human Resources, Employee Relations, Marketing Strategy, Marketing Communications, Profit, Visual Merchandising, Multi-Unit, Loss Prevention, Store Management, Store Operations, Driving Results, Retail, Inventory Management, Training, Peer Mentoring, Inventory Control, Customer Service, P&L, New Store Openings, Store Remodeling, Recruiting, Hiring, Team Building, Shrinkage, Merchandise Planning, POS, associacate developement, Planograms, Networking, Employee Benefits, Marketing, Project Management, Project Planning, New Store Development
Education
Francis Marion University
Bachelor's degree, Marketing
Lady Antimony August 2012 - Present
Zale May 2014 - October 2014
Brooklyn Charm August 2012 - October 2013
Eva Fehren/Paul Catania March 2013 - June 2013
Gregg Wolf Bijoux March 2011 - January 2012
Skills
Jewelry Design, Handmade Jewelry, Rhino, CAD/CAM, Drawing, Designing, Retail Sales, Customer Service, Wax Carving, Soldering, Metalsmithing, Rendering, Diamonds, Stone Setting, Jewelry, Art, Fashion, Silver, Sculpture, Gemology
Education
Fashion Institute of Technology 2011 — 2013
Associate's Degree, Jewelry Design, 3.7
DMEautomotive June 2015 - Present
Zale June 2010 - April 2015
Borders November 2006 - January 2009
Skills
Visual Merchandising, Merchandising, Retail, Inventory Management, Customer Service, Loss Prevention, Retail Sales, Store Operations, Inventory Control, Driving Results, Shrinkage, Fashion, Merchandise Planning, Profit, Apparel, New Store Openings, Cashiering, Planograms, Trend Analysis, Window Displays, POS, Customer Satisfaction
Education
Embry-Riddle Aeronautical University 2015 — 2017
Bachelor's degree, Aeronautics/Aviation/Aerospace Science and Technology, General
Florida State College at Jacksonville 2013 — 2015
Associate of Science (A.S.), Aviation/Airway Management and Operations
Clinique October 2014 - September 2015
Macy's October 2013 - October 2014
Hot Yoga Yonkers March 2013 - September 2013
Zale November 2011 - January 2012
Kinetix Integrated Communications July 2009 - August 2009
Skills
Customer Service, Social Networking, Microsoft Word, Social Media, Event Planning, Microsoft Excel, Fashion, Nonprofits, Office Administration, POS, Spanish-speaking, Cpr Certified, Red Cross Certified, First Aid, AED, PeopleSoft, Taleo, Outlook, Sales, Skin Care Products, Client Services, Makeovers, Skin Care, Up-selling, Client Development, Microsoft Office, Spanish
Education
Fordham University 2006 — 2010
BA, Business Administration (Marketing), Psychology
Alliance Data September 2013 - Present
Zale September 2011 - September 2013
Zale January 2007 - January 2011
Cingular Wireless-Merritt Island Florida January 2001 - January 2007
Service Merchandise 1982 - 1998
Skills
DCA Certified, GIA Diamond Certified, Power Talk Public..., Langevin Facilitator...
Education
Fox High School 1975 — 1979
Gemological Institute of America
Langevin
Luxottica Retail October 2012 - Present
Zale March 2009 - September 2012
Arden B/Wetseal July 2008 - March 2009
The Children's Place July 2005 - July 2008
Gap Inc. January 2000 - July 2005
Macys 1996 - 2001
Skills
Trend, Trend Forecasting, Styling, P, Multi-channel Retail, New Store Development, Strategy, Store Management, Expense Management, Visual Merchandising, Merchandising, Retail, Loss Prevention, Driving Results, Store Operations, Inventory Management, Sales, Profit, Leadership
Education
Fashion Institute of Technology 1994 — 1997
Associate of Arts (A.A.), Fashion Merchandising
Montclair State University 1993 — 1994
GIA September 2014 - Present
Na Hoku March 2008 - September 2014
The Solid Rock, Inc January 2004 - August 2014
Hannoush Jewelers March 2007 - January 2008
Del's of South County May 2002 - December 2007
Zale May 2006 - April 2007
Skills
Sales, Customer Service, Training, Retail, Jewelry, Inventory, Visual Merchandising, Loss Prevention, Merchandising, Inventory Management, Customer Satisfaction, Store Management, Sales Management, Process Scheduler, Retail Sales, Wholesale, Management
Education
Gemological Institute of America 2007 — 2010
Graduate Gemologist, Gemology, Diamonds, Colored Stones
Visa February 2014 - Present
Visa August 2013 - February 2014
Visa May 2011 - August 2013
Dade County Federal Credit Union September 2008 - November 2010
Zale 2007 - 2009
Skills
CRM, Banking, Credit Cards, Finance, Marketing, Analysis, Payment Systems, Customer Service, Microsoft Office, Microsoft Word, Financial Analysis, Sales, Microsoft Excel, PowerPoint, Process Improvement, Call Centers, Customer Experience, Social Media, Strategy, SQL, Outlook, Data Entry, Data Analysis, Business Analysis, Financial Services, Teamwork, Credit, Project Planning, Cross Selling, Accounting, Telephone Skills, Electronic Payments
Education
Florida International University 2013 — 2017
Bachelor of Business Administration (B.B.A.), International Business/Marketing, 3.2
Florida National College-Main Campus 2007 — 2009
Associate of Science (A.S.), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician, 3.6
University Health Network June 2015 - Present
Zale November 2014 - Present
City Sightseeing Toronto May 2014 - August 2014
Target February 2013 - May 2014
Kensington Tours January 2013 - February 2013
The Chef's House January 2012 - April 2012
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Event Planning, Hospitality, Teamwork, Social Media, Event Management, Photoshop, Public Speaking, Food & Beverage, Research, English, Time Management, Hospitality Management, Restaurants, Hotels, Outlook, Safe Travel Planners..., Sales, Data Entry, Hospitality Industry, Telephone Skills, Babysitting, Team Building, Social Skills, Always Punctual, Always Willing to Learn, Retail, Social Networking
Education
George Brown College 2013 — 2016
Applied Business Degree in Hospitality Operations Management, Hospitality Administration/Management
George Brown College 2011 — 2013
Hospitality, Tourism and Leisure Diploma, Hospitality Administration/Management
Corinthian Colleges, Inc. April 2010 - April 2015
Zale November 2006 - March 2010
Zale November 2004 - November 2006
Skills
Customer Service, Training, Coaching, Leadership, Recruiting, Sales, Microsoft Office, Management, Employee Training, Customer Retention, Staff Development, Higher Education, Public Speaking, Adult Education, Career Counseling, Student Recruiting, Enrollment Management
Education
Everest University-Tampa 2012 — 2014
Associate's Degree, International Business
Zale June 1996 - Present
FRED 1995 - 1996
Empire Diamonds March 1993 - 1995
Bailey Banks & Biddle 1986 - 1993
Skills
Microsoft Office, Sales, Management, Driving Results, Team Building, Inventory Management
Education
California State Polytechnic University-Pomona
Bachelor of Science (B.S.), Finance, Real Estate, and Law
Gemological Institute of America
Graduated Gemologist in Diamond
Li Xin Accounting Institute , ShangHai, China
Accounting
Signet Jewelers, Inc. November 2014 - Present
Zale August 2014 - October 2014
Sterling Jewelers November 2004 - August 2014
Cold Stone Creamery October 2002 - September 2004
Sportscom Productions Corp. August 1996 - October 2002
Skills
Innovative Problem..., Event Planning and..., Creative Marketing Ideas, Staff Motivation and..., Marketing, Event Management, Microsoft Office, Event Planning, Outlook, Retail, PowerPoint, Microsoft Excel, Customer Service, Supervision, Process Scheduler, Sales, Microsoft Word, Public Speaking, Social Networking, Social Media, Budgets, Inventory Management, Research, Customer Satisfaction, Team Building, Strategic Planning, Training, Merchandising, Purchasing, Office Management, Management, Leadership, Access, Recruiting, Administrative..., Team Leadership, Data Entry, Employee Relations, Hiring, Coaching, Hospitality, Public Relations, Human Resources, Fundraising, Time Management, System Administration, Leadership Development, Social Media Marketing, Software Documentation, Visual Merchandising
Education
Flint Hills Technical College 1986 — 1987
Graduate, General Office Occupations and Clerical Services
Emporia High School 1983 — 1986
Graduate, Business / Vocal Music
Tiffany & Co. 2004 - Present
Zale 1999 - 2004
Education
Florida Atlantic University
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Tourneau November 2014 - Present
Suisselux, Inc. May 2013 - November 2014
Jewelry Repair Enterprises Inc DBA Fast Fix Jewelry and Watch Repairs January 2012 - May 2013
Suisselux, Inc. April 2007 - January 2012
Zale July 2006 - April 2007
Skills
Jewelry, Watches, Retail, Diamonds, Merchandising, Luxury Goods, Luxury, Store Management, Sales, Jewelry Design, Wholesale, Visual Merchandising, Inventory Management, Marketing Strategy, Handmade Jewelry, Retail Sales, Marketing, Management, Fashion, Customer Service, Sales Management, Strategic Planning, Coaching, Business Planning, Loss Prevention, Training, Business Strategy, Watch repairs and..., Purchasing, Negotiation, Team Building, Salesforce Training, Operations Management, Product Development, New Business Development, Recruiting, Gemology, Store Operations, Brand Development, New Store Openings, B2B, Brand Management, Inventory Control, Gems
Education
TAG Heuer Academy 2014 — 2014
Level One Certification, Watchmaking
Gemological Institute of America
Graduate Gemologist, Gemology
Jewelers of America
Certified Management Professional, Business Administration and Management
Zale July 2014 - Present
Michael Hill March 2014 - July 2014
Zale June 2013 - February 2014
Zale January 2013 - May 2013
Zale August 2012 - January 2013
Elmhurst College August 2006 - May 2010
Skills
Social Media Marketing, Leadership, Marketing, Event Planning, Public Speaking, Microsoft Office, Improvisation, Adobe Creative Suite, Rugby, Stand-up Comedy, Interpersonal..., Multicultural, Diamonds, Retail Sales, Jewelry, Fashion Jewelry, Diamond Jewelry, Time Management, Facebook, Sales, Microsoft Word, Customer Service, Microsoft Excel, Management, Training, Team Building, Social Networking, Outlook, Inventory Management, Social Media, Retail, Customer Satisfaction, Sales Management, Visual Merchandising, Recruiting, Teamwork, Nonprofits, Event Management, Merchandising, Fundraising, Employee Training, Store Management, PowerPoint, Research, Team Leadership, Data Entry, Community Outreach, Inventory Control
Education
Elmhurst College 2006 — 2011
Bachelor of Arts, Interdisciplinary Communication Studies: PR & Advertising
Westime August 2015 - Present
Breitling USA November 2014 - Present
Tourneau May 2013 - Present
Tiffany & Co. October 2012 - February 2013
Beaute Prestige International December 2010 - February 2013
Zale July 2009 - December 2010
Skills
Sales, Merchandising, Visual Merchandising, Fashion, Retail Sales, Luxury Goods, Marketing, Luxury, Retail
Education
Queens College 2008 — 2012
Bachelor's degree, Psychology
Fordham University
Zale March 2005 - Present
jcpenney 2007 - 2012
Jared the Galleria of Jewelry June 1999 - May 2005
Skills
Merchandising, Retail, Loss Prevention, Visual Merchandising, Store Management, Driving Results, Retail Sales, Profit, Fashion, Apparel, Trend Analysis, Merchandise Planning
Education
University of Wisconsin-Madison
Bachelor's degree, Psychology
Gemological Institute of America
Gemologist
Gilmore Insurance & Bonding, Inc. May 2015 - Present
Asis Technical February 2014 - Present
Zale February 2013 - Present
Professional Property Photography September 2005 - August 2011
Skills
Sales, Marketing, Online Marketing, Customer Service, Marketing Strategy, Microsoft Office, Social Media Marketing, Facebook, Newsletters, Advertising, Social Networking, Graphic Design, Microsoft Excel, Teamwork, Management, QuickBooks, Office Administration, Team Building, PowerPoint, Supervisory Skills, Training, Research, Time Management, Social Media, Multilingual, Leadership, Public Speaking, Data Processing, Business Ethics, Outlook, Budgets, Process Scheduler, Retail, Multi Tasking, Adobe, Communication, Strategic Planning, Microsoft Word, Data Entry, Customer Satisfaction, Small Business, Inventory Management, Marketing Communications, Sales Management
Education
Florida State College at Jacksonville 2015 — 2015
Insurance Customer Service Representative Licencing, 4-40 E: Insurance Customer Service Representative, A
Northwest Florida State College 2011 — 2014
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Westervelt College 2000 — 2001
Certified, Internet Graphic Design
Brooks Brothers May 2015 - Present
Zales June 2013 - May 2015
Integra Fabrics September 2012 - May 2013
Zale May 2012 - August 2012
CT Property Services July 2008 - August 2012
Integra Fabrics October 2008 - April 2011
Skills
Management, Outside Sales, Sales Management, Presentation Skills, Visual Merchandising, Inventory Management, Inventory Control, Team Leadership, Loss Prevention, Store Management, Store Operations, Sales, Retail Sales, Team Building, Driving Results, Retail, Merchandising, Customer Service, Time Management, Hiring, Profit
Education
Edinboro University of Pennsylvania
Snaggle Bloom May 2015 - Present
Starlite Sign April 2015 - May 2015
White Sign Company October 2013 - April 2015
Flextronics October 2013 - April 2015
Zale June 2011 - October 2013
Kay Jewlers March 2009 - December 2010
Providence Healthcare Network October 2008 - February 2009
Friedman's Jewelry January 2008 - September 2008
Skills
Microsoft Office, Retail, Customer Relations, Jewelry, Fashion, Diamond Grading, Jewelry Repair, Fine Jewelry Casting, Gemology GGS, A+ trained, DCA, Special Courses in TQM, Sales, Customer Service, Jewelry Design, Gemology, Merchandising, Luxury Goods, Training, Gifts, Time Management, A+ Trained, Management, Purchasing, Gems, Inventory Management, Diamonds, Visual Merchandising
Education
Gemological Institute of America-New York 2012 — 2013
multiple certifications leading to a Graduate of Gemology, Gemology AJP
Texas Institute of Jewelry Technology 2009 — 2011
Associates Business, Jewelry
Diamond Council of America 2007 — 2008
DCA, Diamonds and Gem.
Navarro College 2007 — 2008
Associates, Business Administration
Wait Training 2007 — 2008
Wait training, School Psychology
Zale August 2006 - Present
Stark County Sheriff's Office August 2014 - Present
Time Warner Cable January 2008 - August 2014
Dell Computers August 2007 - February 2008
Skills
Telecommunications, Call Center, VoIP, Broadband, Troubleshooting, Telephony, IP, Wireless, T1, Cable Modems, Marketing, Call Centers, Market Research, Management, Customer Service, Customer Satisfaction, Microsoft Office, Customer Experience, Sales, Windows
Education
Franklin University 2009 — 2011
Bachelor’s Degree, Marketing
Stark State College of Technology 2005 — 2007
Associate Degree, Marketing Management
GlenOak High School 1998 — 2001
Diploma, Computer Electronics and Interactive Media
Boscov's Department Store September 2014 - April 2015
KIDS FIRST Swim Schools & Franchise Company March 2014 - March 2015
Zale November 2013 - September 2014
Boys and Girls Club of Frederick County October 2012 - February 2013
Frederick Pools and Spas July 2012 - November 2012
Mobil Gas Station May 2010 - June 2012
GSI Commerce October 2011 - January 2012
Fort Detrick Youth Services June 2008 - April 2010
Fort Detrick Paintball June 2008 - April 2010
Safeway Food & Drug October 2006 - October 2008
Skills
Time Management, Customer Service, Inventory Control, Cash Register, Databases, Cashiering, Microsoft Word, Retail, Microsoft Office, PowerPoint, Microsoft Excel, Inventory Management, Merchandising, Teamwork, Sales, Visual Merchandising, Loss Prevention, Store Management, Retail Sales, Customer Satisfaction
Education
Frederick Community College 2008 — 2010
Secondary English Education
Middletown High School 2004 — 2008
High School Diploma, General Studies
Zale July 2015 - Present
Cache December 2013 - April 2015
maurices January 2011 - June 2013
Scio Central School June 2009 - January 2012
Bolivar Richburg central school August 2009 - October 2011
Starbucks March 2007 - June 2008
Skills
Superior customer..., Management, Sales Management, Customer Oriented, Result Oriented, Communication Skills, Retail Sales, Team-oriented, P&L Responsibilities, Goal-driven leader, Loss Prevention..., Networking, Recruiting, HR Policies, Hiring Employees, Interviewing Skills, Visual Merchandising, Restaurant Management, Bartending, Service Industries, Sports Coaching, Leadership, Customer Service, P, Hiring, Inventory Management, Merchandising, Retail, Team Building, Sales, Teamwork, Loss Prevention
Education
Genesee Community College 2003 — 2006
2 years, Sports Managment
Bolivar Richburg Central School 1990 — 2003
Regents diploma, General Studies
Wurth Louis and Company April 2014 - Present
Zale June 2012 - April 2014
Zale June 2012 - April 2014
Zale Corporation July 2007 - April 2014
ZLC Direct in e-Commerce at ale Corporation November 2011 - February 2012
ATX Group July 2000 - October 2006
Parkland Hospital September 1995 - August 1998
Skills
Customer Satisfaction, Customer Service, Retail, Call Centers, Outlook, Management, Microsoft Excel, Customer Experience, Microsoft Word, Technical Support, Call Center, Training, Customer Service Call..., Customer Service ..., Customer Service ..., Data Entry, Customer Service Phone..., Administrative..., Customer Service..., SAP SD, Salesforce Training
Education
El Centro College 1997 — 1998
Continuing Education Classes
El Centro College 1991 — 1992
Continuing Education Classes
American Trades Institute 1989 — 1990
Diploma, Medical Assisting
Education and Social Services Magnet High School 1985 — 1988
Zale August 2012 - Present
Torrid August 2010 - January 2014
DSW August 2010 - January 2011
Lavazza June 2009 - September 2010
Skills
Customer Service, Excel, PowerPoint, Word, Microsoft Office, Visual Merchandising, Sales, Time Management, Merchandising, Store Management, Retail Sales, Cashiering, Inventory Management, Teamwork, Trend Analysis, Apparel, Loss Prevention, Store Operations, Employee Training, POS, Fashion Shows, Hiring
Education
Genesee Community College 2008 — 2010
Associates, Fashion Merchandising Management
Regions Financial Corporation July 2015 - Present
Regions Financial Corporation February 2014 - June 2015
Regions Financial Corporation October 2010 - February 2014
Zale October 2009 - 2010
Skills
Banking, Loans, Consumer Lending, Finance, Leadership, Loan Origination, Small Business Lending, Customer Service, Retail Banking, Cross Selling, Credit Analysis, Commercial Lending, Mortgage Lending, Commercial Banking, Credit, Sales
Education
Florida International University 2010 — 2014
Bachelor of Science (BS), Public Administration
Edison Private School
High School Diploma
Georgian Portraits July 2013 - Present
Compass Community Health July 2012 - July 2013
Grow Food, Grow Hope June 2011 - June 2012
Shawnee State University August 2009 - May 2011
Portsmouth Pantry Garden May 2010 - August 2010
Barking Fish Lounge August 2007 - May 2009
Zale September 2005 - November 2007
Sunset Ranch Hollywood March 2005 - July 2005
Skills
Event Management, Volunteer Management, Project Management, Non-profit..., Social Media, Social Media Marketing, Customer Service, Fundraising, Marketing, Organizational..., Scheduling, Press Releases, Newsletters, Volunteer Recruiting, Presentations, Budget Monitoring, Adobe Creative Suite, Macintosh Applications, Microsoft Office, Graphic Design, Grant Writing, Photography, Video Production, Set Design, Spreadsheets, Press Kits, Art Direction, Workshop Facilitation, Front Office, Social Innovation, Google Analytics, SEO, Event Planning
Education
Shawnee State University 2009 — 2011
Bachelor's degree, Sociology
Full Sail University 2002 — 2003
Associate of Arts and Sciences (A.A.S.), Cinematography and Film/Video Production
Zale August 2014 - Present
Guess? August 2013 - December 2014
Melwood Horticultural Training Center June 2011 - June 2014
Fashion to Figure February 2012 - September 2012
CPI Corp. August 2007 - February 2012
Skills
Direct Patient Care, Companion Care, Customer Service, Travel Arrangements, Portrait Photography, Telemarketing, Retail Sales, Visual Merchandising, Security Operations, Management, Retail, Sales, Marketing, Photography, Facebook
Education
Essex County College 2013 — 2015
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Move Loot, Inc. March 2015 - Present
Move Loot, Inc. August 2014 - March 2015
Auto Imaging inc May 2014 - August 2014
REEDS Jewelers December 2013 - April 2014
Photography Of Meg Daniels August 2010 - March 2012
Sterling Jewelers 2012 - 2012
The Herald Sun August 2011 - October 2011
Zale March 2008 - December 2009
Skills
Photography, Photoshop, Video Production, Video Editing, Videography, Graphic Design, Marketing, Commercial Photography, Final Cut Pro, Illustrator, Guitar, Bass, Sales Management, Art Direction, Visual Arts, Business Strategy, Creative Strategy, Creative Services, Creativity Skills
Education
Full Sail University
Digital Communication and Media/Multimedia, 3.7
The Art Institute of Raleigh-Durham 2010 — 2012
Photography
Zale August 2008 - Present
Jared the Galleria of Jewelry January 2006 - August 2008
Skills
Microsoft Office, Inventory Control, Sales, POS, Visual Merchandising, Inventory Management, Team Building, Customer Service, Planograms, Customer Satisfaction, Time Management, Purchasing, Loss Prevention, Process Scheduler, Data Entry
Education
El Paso Community College
El Paso Community College
Walmart May 2013 - Present
Ascena Retail Group, Inc. June 2010 - Present
Claire's Accessories May 2005 - February 2009
Zale June 2001 - May 2005
Skills
Microsoft Word, Strategic Planning, Marketing Strategy, Fashion Design, Outlook, PowerPoint, Payroll, Human Resources, Teamwork, Store Operations, Cross-functional Team..., Logistics, Leadership, Retail, P, Sales, Visual Merchandising, Profit, Management, Store Management, Training, Recruiting
Education
Georgia Perimeter College 2004 — 2005
Associates, Accounting and Business/Management
Broward College 2001 — 2003
Associate's degree, Business, Management, Marketing, and Related Support Services
RITE AID August 2015 - Present
Canisius College Athletics June 2015 - July 2015
SUNY Oswego Fitness Center September 2014 - May 2015
SUNY Oswego Fitness Center September 2014 - May 2015
SUNY Oswego September 2012 - July 2014
Gateway-Longview June 2013 - August 2013
Zale June 2010 - January 2013
Gateway-Longview June 2012 - August 2012
Icing By Claires October 2009 - June 2010
Skills
PowerPoint, Public Speaking, Microsoft Office, Microsoft Word, Customer Service, Time Management, Microsoft Excel, Teamwork, Research, Event Planning
Education
State University of New York College at Oswego 2011 — 2015
Undergraduate, Health and Wellness, General, 3.08
Erie Community College 2009 — 2011
Exemplis LLC October 2014 - Present
Exemplis Corporation April 2011 - October 2014
Exemplis Corporation October 2005 - April 2011
Exemplis Corporation November 2000 - April 2011
Makita USA February 2000 - November 2000
Makita USA May 1998 - February 2000
Michael's Jewelers September 1997 - May 1998
Zale September 1995 - September 1997
Skills
Customer Service, Team Building, Training
Education
Gemological Institute of America 2012 — 2014
Graduate Gemologist, Gemology
JCG Events, LLC June 2011 - Present
I-Tec Electronics, Inc. April 2010 - June 2011
Huxley Associates March 2007 - April 2010
Zale March 2006 - December 2006
Skills
B2B, Corporate Events, Event Management, Coordinating Events, Sales, Event Producing, Project Management, Events, Event Planning, Business Development, Sales Management, Account Management, New Business Development, Direct Sales, Cold Calling, Marketing, Negotiation, Sales Process, Sales Operations, Contract Negotiation, Marketing Strategy, Recruiting, Team Building, Management, Product Marketing, Private Events, Live Events, Forecasting, Operations Management
Education
Florida International University 2010 — 2012
MBA, Corporate Masters of Business Administration
Florida State University 2003 — 2006
BS, Economics and Business
HSN August 2005 - Present
Zale June 1986 - August 2005
Skills
Luxury Goods, Fashion, Merchandising, Visual Merchandising, Jewelry, Retail, Inventory Control, Quality Assurance, Watches, Inventory Management, Risk Assessment, Legal Compliance, Vendor Relationships, Apparel, Sales, Product Development, Team Building, Merchandise Planning, Customer Service, Loss Prevention, Trend, Trend Analysis, Store Management, Wholesale, Diamonds, Retail Sales, Income Statement, P&L Management, Purchasing, CPFR, Styling, Assortment, Profit, Global Sourcing
Education
ASQ
CQIA
Gemological Institute of America
Asurion March 2002 — Present
Service Merchandise April 1992 — January 2002
United States Capitol Historical Society August 1989 — May 1992
Brevard Community College August 1991 — December 1991
Wesche Jewelers February 1985 — August 1986
Zale February 1983 — February 1985
Skills
Data Analysis, Sales Operations, Analytics, Budgets, Process Development, Presentation Development, Department Budgeting, Strategic Planning, Budget Monitoring, Operations Management, Personnel Development, Management, Leadership, Sales Management, Team Building, Team Leadership, Cross-functional Team..., New Business Development, Marketing, Inventory Management, Retail, Sales, Customer Satisfaction, Customer Service, Merchandising, Training, Coaching, Project Management, Business Development, Forecasting, Vendor Management, Analysis, Customer Experience, B2B, Human Resources, Program Management, Project Planning, Time Management, Profit, Selling, P&L Management, Competitive Analysis, Account Management, P&L, Customer Retention, Call Centers, Hiring, Strategy, Performance Management, CRM
Education
Gemological Institute of America-New York 1998 — 2002
Diamond Grading
University of Maryland College Park 1989 — 1992
Doctoral Studies, History
University of Florida 1987 — 1989
M.A., History
University of Florida 1978 — 1986
B.A., History
Charm Diamond Centres March 2015 - Present
Bill Le Boeuf Jewellers July 2012 - March 2015
Zale 2011 - 2012
Skills
GIA Certified Diamond..., Insurance Appraisals, Computer Rendering, Rhino 4.0, Laser Welding, Sales, Customer Service, Jewelry Repairs, Counter Sketching, Jewelry Rendering, Custom Designing, Stone Setting, Jewelry Photography, Lost Wax Casting, Wax Carving, Pearl Stringing, Lapidary, Enameling, Minor Lathe Work, Titanium and Niobium..., Silversmithing, Stone Inlay, Photography, Rhino 3D, Rendering
Education
Gemological Institute of America-New York 2014 — 2014
Graduate Diamonds, 4.0
Georgian College 2012 — 2013
Goldsmithing Diploma, 4.0
Crossworks Manufacturing - Sudbury 2012 — 2012
De Beers - London 2012 — 2012
Georgian College 2010 — 2012
Jewellery & Metals Diploma, 4.0
HItched Event Rentals August 2015 - Present
Pulmonary Specialist of South Florida May 2014 - Present
Venair iberica September 2012 - May 2014
Zale November 2011 - August 2012
Skills
Time Management, Sales, Customer Service, Accounting, Microsoft Office, Accounts Payable, Accounts Receivable, Microsoft Word, Outlook, Microsoft Excel, Invoicing, Spanish, Financial Analysis, PowerPoint, Management, Social Media Marketing
Education
Florida State University 2007 — 2012
Bachelor's degree, Social Sciences
Our lady of Lourdes Academy 2003 — 2007
Greenwood Hall October 2014 - Present
Confluence Outdoor May 2009 - October 2014
Baker & Taylor January 2008 - October 2008
O2HR January 2007 - January 2008
Common Paymaster May 2006 - January 2007
Dixon Ticonderoga Company September 2001 - May 2006
Wyndham 1999 - 2001
Zale 1997 - 1999
Cox Communications 1992 - 1995
Del Taco/ W.R. Grace 1989 - 1992
Skills
Employee Relations, Risk Management, Employee Benefits, Recruiting, Performance Management, Deferred Compensation, Succession Planning, Talent Acquisition, Talent Management, Organizational..., Human Resources, HR Policies, Interviews, Onboarding, Management, Benefits Administration, Process Improvement, Leadership, HRIS, Sourcing, Workforce Planning, Personnel Management, Training, Labor Relations, Applicant Tracking..., Employee Engagement, Strategy
Education
Texas Tech University 1995 — 1997
M.S., Organization Development
Georgia Southern University 1986 — 1989
B.S., Communications/PR
FCHS
FCHS
C&C Jewelry Mfg./Universal Fine Jewelry August 2003 - Present
Sears Holdings Corporation August 2002 - August 2003
Zale January 2001 - June 2002
Zale March 1997 - December 2000
Skills
Retail, Product Development, Sales Management, Sales, New Business Development, Luxury Goods, Merchandising, Business Strategy, Negotiation, Jewelry, Wholesale, Visual Merchandising, E-commerce, Fashion, Inventory Management
Education
Gemological Institute of America-New York 1994 — 1994
Graduate Gemologist
UC Merced March 2014 - Present
Tata Consultancy Services April 2013 - December 2013
BNSF Railway (Client) November 2010 - April 2013
Accenture October 2005 - October 2010
Zale July 2005 - October 2005
Pier 1 Imports March 2005 - July 2005
Blockbuster October 2004 - March 2005
Dobson Communications January 2003 - November 2003
Verizon Wireless October 1996 - December 2002
Skills
Business Intelligence, Integration, Program Management, ERP, SAP, Process Improvement, SDLC, Strategy, SAP ERP, PMO, Software Documentation, Project Management, Retail, Business Analysis, Leadership, Access, Testing, Oracle, Budgets, Quality Center, SAP HR, Requirements Analysis, Data Migration, Business Process..., Vendor Management, Business Process, Management, SharePoint, Project Planning, Quality Assurance, Requirements Gathering, Analysis, Recruiting, Inventory Management, Resource Allocation, Strategic Planning, Project Manager..., Visio, Project Delivery, MS Project, Consulting, IT Management
Education
Friends University 1990 — 1994
CIS, Computer Science w/Minor in Business
Wichita State University 1985 — 1989
Zale March 2015 - Present
Specialty Retail Stores June 2012 - Present
Jc Penney February 2002 - April 2012
JCPenney 2002 - April 2012
Skills
Excel, Planning, Forecasting, Inventory Management, Retail, MDO (Markdown..., Trade Matrix..., Item Planning Tool (IPT), Ricktor System (The..., Merchandise Planning, Project Planning, Markdown Optimization, Merchandising, Assortment, Trend Analysis, Footwear, Visual Merchandising, Multi-channel Retail, Microsoft Excel, Apparel, CPFR, Analysis, Profit, Inventory Control, Open to Buy Management, Private Label, Fashion, Store Management, Trend
Education
Georgia Southern University 1987 — 1988
Citi Trends June 2010 - Present
Zale May 2008 - June 2010
Zale April 2005 - May 2008
Skills
Retek, Merchandise Planning, Merchandising, Inventory Control, Trend Analysis, Retail, Inventory Management, Asset Allocation, Island Pacific, Fashion, Assortment, Forecasting, Business Objects, Pricing, Store Management
Education
Georgia Southern University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Finance, General
Richline Group December 2004 - Present
Friedmans Jewelers January 2004 - November 2004
QVC August 2002 - August 2003
ShopNBC 1995 - 2002
Zale June 1992 - September 1995
Education
Gemological Institute of America 1994 — 1996
Certified Gemologist, Gemologist
Minnesota State University, Mankato 1987 — 1991
B.S., Business Adminstration:Marketing
Zale September 2011 - Present
Zale April 2008 - August 2011
Friedmans Jewelers September 2004 - March 2008
Friedmans Jewelers February 2001 - September 2004
Skills
Merchandising, Assortment, Visual Merchandising, Trend Analysis, Merchandise Planning
Education
Georgia Southern University - College of Business Administration 1994 — 1999
Illinois Legal Aid Online August 2007 - Present
Illinois Legal Aid Online 2007 - 2008
Site Concrete, Inc. February 1999 - June 2006
Finlay Fine Jewelry October 1997 - September 1998
Zale February 1984 - October 1997
Skills
Legal Writing, Retail, Inventory Management, Research, Fundraising, Legal Research, Negotiation, Public Speaking, Editing, Nonprofits, Time Management, Microsoft Excel, Contract Negotiation, Microsoft Office, Budgets, Customer Service
Education
Emporia State University 1966 — 1970
Bachelor of Arts (B.A.), English and sociology
Emporia State University 1966 — 1970
Zale September 2012 - July 2015
Tharpe Robbins June 2008 - February 2011
Field and Rose November 2006 - January 2008
W R Cobb January 2005 - November 2006
Plainville Stock Company March 1997 - December 2003
Jostens September 1995 - January 1996
DeScenza March 1987 - July 1994
Shreve Crump and Low October 1986 - March 1987
Skills
Diamonds, Gemology, Product Development, Merchandising, Fashion, Retail, Jewelry, Luxury Goods, Wholesale, Visual Merchandising, Jewelry Design, Manufacturing, Sourcing, Watches, Sales, Handmade Jewelry, Purchasing, Product Design, Art, Sales Management, Fine Art, Marketing, Trade Shows, Trend Analysis, Inventory Management, Customer Service, Brand Development, Store Management, Styling, Merchandise Planning, Inventory Control, Gold, Microsoft Office, Pricing, Strategic Planning, Retail Buying, Gems, Retail Sales, Store Operations, Window Displays, New Business Development, Assortment, Trend Forecasting, Silver, Brand Management, Retail Design, Global Sourcing, Luxury, Operations Management, Trend
Education
Gemological Institute of America 1986 — 1986
Graduate Gemologist in Residence New York, Diamonds and Colored Stone Identification
University of Louisiana at Lafayette 1981 — 1985
Bachelor of Fine Arts, Metalsmithing and Jewelry Design
Apple September 2014 - Present
Zale August 2012 - September 2014
Starbucks Coffee Company August 2009 - August 2012
Paradigm Properties January 2009 - August 2009
The Greenwald Group August 2005 - January 2009
Skills
Management, Leadership, Forecasting, Sales, Customer Service, Marketing, Team Building, Training, Social Media, Budgets, Microsoft Office, Business Development, Customer Satisfaction, Vendor Management
Education
Florida International University 2004 — 2008
B.B.A., International Business
Colorado School of Mines 2003 — 2004
Civil engineer, Civil Engineering
Zale September 2010 - Present
Zales Outlet September 2010 - Present
Zale Corporation September 2010 - Present
Old Navy September 1999 - September 2010
Old Navy September 1999 - September 2010
Old Navy, GAP inc September 1999 - September 2010
Atlantic Center January 2007 - January 2010
Old Navy March 2007 - June 2007
Old Navy January 2002 - January 2004
Noodle Kidoodle inc August 1994 - September 1999
Skills
Training, Retail, Merchandising, Store Management, Driving Results, Profit
Education
Farmingdale State College
SUNY Farmingdale
Belk April 2014 - Present
Zale September 2012 - April 2014
Zale June 2010 - September 2012
Di Moda Public Relations June 2008 - June 2010
Goody's Family Clothing July 2007 - May 2008
Abercrombie & Fitch November 2003 - July 2007
Skills
Merchandising, Fashion, Retail, Visual Merchandising, Marketing, Trend Analysis, Inventory Management, Retail Buying, Merchandise Planning, Advertising, Public Relations, Open to Buy Management, Microsoft Excel, Apparel, Diamond Jewelry, Brand Management, Sourcing, Trend, Management, Social Media, Jewelry, Planograms, Forecasting, Product Assortment..., Product Development, Brand Development, Fashion Jewelry, Oracle Applications, RMS, Business Objects, EDW, JDA, SAS, Sales
Education
Fashion Institute of Design & Merchandising 2008 — 2009
Associate of Arts (A.A.), Communications
University of Tennessee-Knoxville 2004 — 2007
B.S, Retail & Consumer Sciences, Minor, Business Administration
HCA June 2013 - Present
HCA January 2010 - June 2013
Methodist Health System March 2008 - December 2009
Zale March 2006 - February 2008
Citi January 2004 - March 2006
Skills
Variance Analysis, Financial Analysis, Forecasting, Financial Reporting, Budgeting, Essbase, SOX, Access, Revenue Recognition, General Ledger, Accruals, Financial Modeling, Budgets, Sarbanes-Oxley Act, Internal Controls, Accounting, Finance, Analysis, Process Improvement, Auditing, Account Reconciliation
Education
Texas A&M University 2011 — 2012
Masters, Accounting
University of North Texas 2006 — 2008
MBA, Health Services Management
University of Houston 1999 — 2003
BBA, Finance and Accounting
Federal University of Technology Akure 1995 — 1999
Bachelor's Degree, Agricultural Engineering
Vitamin World November 2013 - Present
Ultra Diamonds November 2010 - November 2013
Zale March 2008 - February 2010
Ultra Diamonds July 2001 - September 2007
Skills
Income Statement, Store Management, Visual Merchandising, Merchandising, Loss Prevention, Customer Service, Leadership, Multi-unit, Retail, Coaching, Sales, P&L Management, Training, Profit, Inventory Control, Strategic Planning, P, Multi-Unit
Education
Gemological Institute of America 1972 — 1973
GG earned in residence, Gemology
Cornerstone Baptist Church October 1997 - Present
Zale May 1995 - October 1997
Zale May 1992 - May 1995
Zale May 1987 - May 1992
Skills
Nonprofits, Volunteer Management, Preaching, Community Outreach, Pastoral Care, Theology, Discipleship, Fundraising, Biblical Studies, Pastoral Counseling, Religion, Public Speaking, Youth Ministry, Program Development, Missions
Education
Gemological Institute of America
Diamond Grading
Landmark Baptist Theological Seminary
Doctor of Theology
Landmark Baptist Theological Seminary
Master of Tehology
Louisiana Baptist University
Bachelor of Bible Degree
San Diego Christian College
Bachelor of Arts (B.A.), Christian Studies
Zale July 2013 - October 2014
Re:Quest Model Management May 2010 - January 2012
Modern Management Inc. September 2001 - September 2009
Viacom September 2008 - May 2009
Coach November 2007 - April 2008
Merrill Lynch June 2007 - September 2007
Skills
Fashion Design, Photoshop, Retail Math, Color Coordination, Casting, Event Management, Management, Time Management, PowerPoint, Creative Direction, Apparel, Fashion Shows, Illustrator, Luxury Goods, Photography, Marketing, Microsoft Excel, Event Planning, Styling, Social Media Marketing, Merchandising, Graphic Design, Social Networking, Blogging, Fashion, Social Media, Trend Analysis, Retail, Microsoft Word
Education
Villanova University 2009 — 2010
Master Certificate, Organizational Leadership and Strategic Management
Berkeley College 2006 — 2009
BA, Fashion Marketing and Business Management
SUNY Orange 2003 — 2006
Certificate, Fashion Design and Interior Decorating
Fashion Institute of Technology
Signet July 2014 - Present
Zale September 2011 - July 2014
Zale September 2010 - September 2011
Precision Set January 2004 - September 2010
Enterprise Rent-A-Car October 2002 - April 2003
Skills
Merchandising, Retail, Promotions, Wholesale, Gemology, Pricing, Team Building, Customer Service, Trend, Sales, Profit, Fashion, Luxury Goods, Assortment, Store Management, Trend Analysis
Education
Gemological Institute of America 2003 — 2003
Graduate Gemologist, Diamonds and Colored Gemstones
The University of Texas at Austin - Red McCombs School of Business 1998 — 2002
Bachelor of Business Administration, Management
Zale April 2005 - Present
American Eagle Outfitters 2004 - 2005
EXPRESS 2001 - 2004
Filofax 1995 - 1999
Dean & Deluca 1992 - 1995
Donna Karan 1990 - 1991
Skills
Loss Prevention, Store Management, Visual Merchandising, Store Operations, Merchandising, Inventory Control, Retail, District Management, Inventory Management, Multi-unit, Driving Results, New Store Openings, Strategic Planning, Brand Awareness, Brand Development, Supplier Sourcing, Profit, Merchandise Planning, Shrinkage
Education
Fashion Institute of Technology
Design and Merchandising-Post Graduate Studies
Monmouth University
BA, Fine Arts Education
Zale 2010 - Present
The Body Shop January 2009 - August 2010
Swarovski January 2007 - January 2009
Reitmans 2002 - 2007
Skills
Merchandising, Management, Social Media Marketing, Microsoft Office, Visual Merchandising, Store Management, Retail, Loss Prevention, Store Operations, Inventory Management, Retail Sales, Sales, Fashion, Sales Management, Customer Service, Driving Results, Forecasting, Leadership, New Store Openings, Marketing Strategy, Planograms, Profit, Recruiting, Sales Operations, Customer Satisfaction, Inventory Control, District Management, P&L, Hiring, Apparel, Merchandise Planning, Team Building, Employee Training, Time Management, Coaching
Education
Sheridan College 1996 — 1998
Business Administration, Management and Operations
George Brown College 1994 — 1996
Business Administration and Management, Business Administration and Management, General
Etobicoke school of arts 1991 — 1994
Zale May 2012 - Present
Zale March 2012 - May 2012
Tourneau April 2011 - November 2011
Finlay Fine Jewelry August 2006 - January 2009
Macy's December 2003 - August 2006
Skills
Retail, Sales Management, Direct Sales, Retail Sales, Customer Satisfaction, Customer Service, Sales Presentations, Marketing, Employee Training, P&L Management, Recruiting, Pricing, Time Management, Selling, Sales Process, Customer Experience, Forecasting, Team Building, Customer Retention, Training, Income Statement, B2B, Trade Shows, Hiring
Education
El Centro College 2009 — 2010
Rockwall High School
Diploma
deadeye dicks Sales AssociateAllstate Insurance AgencyNovember 2013 - Present
A Superior Air conditioning co. 2013 - Present
Zale September 2013 - October 2013
Skills
Social Media, Teamwork, Social Networking, Customer Satisfaction, Sales, Data Entry, Inventory Management, Access, Windows, Data Analysis, Public Relations, Retail, Merchandising, Telephone Skills, Market Research, Advertising, Customer Experience, Interviews, Payroll, Marketing Strategy, Direct Sales, Employee Relations, Account Management, Administrative..., Analysis, Team Leadership, Social Media Marketing, Marketing
Education
ITT Technical Institute-sellersburg, indiana 2014 — 2016
Associate of Science In Computer Information Systems, Computer Systems Networking and Telecommunications
Florida Gulf Coast University 2011 — 2012
Sociology
Gulf Coast Community College 2010 — 2011
Computer/Information Technology Administration and Management
VWR International August 2004 - Present
Zale 1981 - 2004
Skills
Purchasing, Inventory Management, Inventory Control, Retail, Customer Service, Negotiation, Sales, Vendor Management, Process Improvement, Contract Negotiation, Process Scheduler, Strategic Planning, Project Planning, Procurement, Microsoft Office, SAP, Lotus Notes, Logistics, ESS, Oracle Applications, Time Management, Analysis, Training, Outlook, Sales Operations, Pricing, Product Development, Leadership, Sourcing, Employee Relations, Project Management, Accounts Payable, Team Leadership, Recruiting, Account Management, Management, Coaching, Supply Chain, Customer Satisfaction, Supervisory Skills, Software Documentation, Operations Management, Change Management, Contract Management, Supply Chain Management, Human Resources, Access, Sales Management, Microsoft Excel, MS Project
Education
University of North Texas 1978 — 1980
Interior Design
UT Arlington 1977 — 1978
Interior Architecture
Eastfield College 1975 — 1977
Associate of Arts and Sciences (A.A.S.), Interior Design
Bryan Adams High School
Zale August 2011 - Present
Fossil May 2005 - September 2007
Tommy Hilfiger September 2002 - January 2005
Liz Claiborne February 2002 - September 2002
Tommy Hilfiger May 1997 - November 2001
Skills
Merchandising, Visual Merchandising, Trend Analysis, Retail, Apparel, Fashion, Trend, Inventory Management, Wholesale, Assortment, Inventory Control, Forecasting, Sales, Product Development, Profit, Purchasing, Pricing, Space planning, Microsoft Excel, PowerPoint, Microsoft Word, Interior Design, Sketching, Private Label, Retail Buying, CPFR, Sourcing, Store Management
Education
El Centro College 2009 — 2011
Associates of Art, Interior Design
Clayton State University 1997 — 1998
Associate of Science (A.S.), Marketing/Marketing Management, General
University of Tennessee-Knoxville 1981 — 1984
Textile Science
Z Marketing December 2012 - Present
Zale 2009 - 2011
Skills
Retail, Merchandising, Inventory Management, Sales, Store Management
Education
Gateway Community College 2012 — 2013
Business Office Professional Certification, Microsoft Office Suite 2010
Zale October 2014 - Present
Skills
Global Sourcing, Purchasing, International diamond..., B2B Marketing, Vendor Management, Supply Chain Management, Supplier Negotiation, Sales Management, Diamonds, Jewelry, Sales Operations
Education
SMU 1998 — 2001
Master of Business Administration (MBA), Finance, Marketing
Gemological Institute of America 1993 — 1993
Graguate Gemologist, Diamond Grading
University of North Texas 1989 — 1993
Bachelor of Business Administration (BBA), Finance, General
Select Comfort July 2009 - Present
Zale 2006 - 2009
Skills
Sales management, Customer Service, Sales, Sales Management, Coaching, Retail, Store Management, Visual Merchandising, Profit, Retail Sales, Merchandising, Inventory Control, Inventory Management, Store Operations, Driving Results, Loss Prevention, New Store Openings
Education
Florida State University 2006 — 2011
Bachelor of Science (BS)
University of Tulsa August 2008 - Present
Zale 2003 - 2003
Association of Texas Professional Educators 2000 - 2002
Skills
Higher Education, Recruiting, Student Affairs, Statistics, Training, Instructional Design, Leadership Development, Nonprofits, Career Counseling, Staff Development, Human Resources, Management
Education
Florida State University 2004 — 2008
Doctor of Philosophy (PhD), Management
Texas A&M University 2002 — 2004
Master of Science (MS), Human Resource Management
Southwestern University 1996 — 2000
Bachelor of Arts (B.A.), Business/Managerial Economics
Zale April 2013 - March 2014
Skills
Customer Service, Social Media, Fashion
Education
Gemological Institute of America 2012 — 2014
Accredited Jewelry Professional, Gemology, 4.0
Tiffany & Co. August 2008 - Present
Zale 2004 - 2008
Mervyns 1997 - 2004
Skills
Retail, Luxury Goods, Sales, Leadership, Marketing, Training, Visual Merchandising, Inventory Management
Education
Gemological Institute of America 2011 — 2015
Accredited Jewelry Profesional, Gemology
Midway High School
Tarleton State University
Bachelor's degree, Business Administration and Management, General
Charlotte Douglas International Airport June 2012 - Present
World Of Jewerly November 2010 - December 2012
Target September 2011 - July 2012
Keith Hawthorne Hyundai February 2009 - October 2009
Adecco/Apex Tools/Wix March 2008 - December 2008
Dole January 2007 - November 2007
Friedmans Jewelers June 2005 - January 2007
Zale August 2003 - August 2004
Skills
Blueprint Reading, Microsoft Exchange, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Restaurants, Security, Machinery, Process Scheduler
Education
ITT Tech 2013 — 2015
Network development
Gaston College 2010 — 2012
Computer Programming
Ashbrook 2002 — 2003
Diploma
Macys August 2011 - Present
Zale August 2010 - May 2011
Education
Georgia State University 2012 — 2015
Master of Business Administration (M.B.A.)
GA Perimeter 2009 — 2012
J. alexander Fine Jewelers June 2013 - Present
D'Andrea's Jewelers December 2009 - Present
Whitehall Jewelers 2002 - 2008
Zale 2001 - 2002
Education
Gemological Institute of America
TNG Real Estate Consultants OSAAir ChinaApril 2015 - Present
Unity LLC 2014 - Present
Kay Jewelers August 2006 - November 2011
Zale April 2005 - June 2006
Skills
Sellers, Listings, Buyer Representation, Investment Properties, Residential Homes, Property Management, SFR, Seller Representation, Sales, Income Properties
Education
Gemological Institute of America 2006 — 2007
St Stephen's College, Stanley, HK
Zale February 2013 - Present
carolinas hospital system October 2009 - December 2010
SC DMV February 1999 - September 2009
Education
Florence-Darlington Technical College
R N program
MD DERMIS March 2015 - Present
Zale September 2013 - March 2015
Education
Florida International University 2012 — 2016
Bachelor's Degree, Criminal Justice/Law Enforcement Administration
Thomas JeffersonHigh School 2008 — 2012
High School Diploma, Accounting and Finance
Zale March 2004 - Present
Education
Gemological Institute of America-New York 2002 — 2004
Graduate Gemologist