T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
T-Mobile May 2015 - Present
Ericsson June 2011 - Present
Nokia Siemens Networks 2010 - May 2011
T-Mobile May 2009 - November 2009
Nokia Siemens Networks October 2004 - May 2008
T-Mobile 2008 - 2008
Nokia April 2003 - October 2004
Nokia March 2002 - October 2002
Nokia November 2000 - March 2002
Advanced Info Services PLC. January 1998 - October 2000
Skills
LTE & WCDMA, WCDMA, LTE, UMTS, RAN, RNC, RF, Dimensioning, Communications Audits, 3G, 2G, GPRS, GSM, Transmission, IP, 4G, NSN, HSPA, BSS, SS7, Core Network, Network Design, Wireless, Open Source Software, WiMAX, ATM networks, NMS, RF Engineering, 3GPP, Integration, Backhaul, Network Optimization, Optimization, Telecommunications..., CDMA, Edge, Cellular Communications, Rollout, ATM Networks
Education
Southern Methodist University 2006 — 2009
MS, Telecommunication
Chiang Mai University 1993 — 1996
BSEE, Electrical Engineering. Minor Computer Science.
Collin County Community College 2011 — 2012
Cisco CCNA certification 1- 4, Cisco CCNA certification
Genentech September 2015 - Present
Genentech April 2014 - Present
Genentech 2012 - 2014
T-Mobile 2008 - 2009
Genentech 2004 - 2006
Genentech January 2003 - 2004
Williams-Sonoma, Inc. 1999 - 2002
Gilead Sciences 1998 - 1999
Genentech 1997 - 1998
Skills
Executive..., Biotechnology, Pharmaceutical Industry, Mac, Microsoft Office, Google Apps, Calendaring, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Concur, Travel Planning, Event Planning, Meeting Planning, Systems Furniture, Purchasing, Store Management, Marketing, Customer Service, Sales, SOP
Education
UC Berkeley Extension 1999 — 2002
CERTIFICATE PROGRAM, INTERIOR ARCHITECTURE AND DESIGN PROGRAM
City College of San Francisco 1994 — 1995
Legal Assistant/Paralegal
Skyline College
Basic Computer Skills, Word Processing, Excel Software
Intel Corporation April 2014 - September 2014
T-Mobile June 2007 - July 2012
Skills
C#, .NET, C++, WCF Services
Education
Oregon State University 2013 — 2014
Chemeketa Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Computer Science
Resource Connections of Oregon September 2012 - Present
Waddell & Reed Financial Services June 2011 - December 2012
Oregon Department of Revenue March 2012 - May 2012
Bookbyte.com April 2010 - March 2011
Boly:Welch December 2009 - February 2010
T-Mobile June 2007 - October 2009
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Event Planning, Social Media, Editing, Administrative..., Teamwork, Customer Service, Data Entry, Leadership, Time Management, Training, Process Scheduler, Office Management, Sales, Invoicing, Analysis, Call Centers, Filing, Team Leadership, Outlook, Facebook, QuickBooks, Payroll, Public Speaking, Management, Inventory Management, Data Analysis, Customer Satisfaction, Marketing, Budgets, Troubleshooting, Fax, Administration, Copying, Fundraising, Human Resources, Program Management, Social Networking, Software Documentation, Telephone Skills, Research, Multi-line Phone, Accounts Payable, System Administration, Interviews, File Management, Staff Supervision
Education
Chemeketa Community College 2012 — 2014
AAOT - Transfer, General Studies
University of Oregon 2005 — 2006
TransCanada 2013 - 2014
SSR 2012 - 2013
T-Mobile 2007 - 2012
University of South Florida 2005 - 2007
America's Mortgage Brokers 2003 - 2005
Skills
SharePoint, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Budget Forecasts, Budget Monitoring, Forecasting, Financial Forecasting, Capital Budgeting, Operating Budgets, Department Budgeting, Cash Flow Forecasting, Budget Process, Project Coordination, Coordinating Events, Event Management, Calendaring, Calendar Planning, Meeting Planning, Expense Reports, Travel Planning, Travel Management, Travel Arrangements, Rewards Programs, SAP, Prism, Cognos, Extensity, Workforce
Education
University of South Florida
Master of Business Administration (MBA)
Christopher Newport University
Bachelor of Arts (B.A.), English Language and Literature/Letters
CDW June 2012 - Present
AT&T Mobility August 2010 - May 2012
T-Mobile November 2006 - July 2010
Skills
Information technology..., Mobile Devices, Customer Service, Billing Consulting, Product Sales and..., Product Specialization..., Adobe Acrobat, Microsoft Office, Account Management
Education
City Colleges of Chicago-Wilbur Wright College
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Northeastern Illinois University
Bachelor's degree, Accounting
T-Mobile November 2014 - Present
T-Mobile September 2011 - November 2014
T-Mobile March 2006 - September 2011
Skills
Call Center, Customer Retention, Telecommunications, Sales Management, Performance Management, Management, Coaching
Education
University of Phoenix 2006 — 2008
Bachelor of Science (B.S.), Management
Chemeketa Community College 2004 — 2006
Associate of Arts, A.A.O.T
T-Mobile December 2005 - Present
Assurant Solutions September 2012 - March 2013
Target April 2004 - March 2008
Skills
Call Centers, Call Center, Customer Experience, Customer Satisfaction, Professional..., Telecommunications, Customer Retention, Sales Operations, Vendor Management, Training, Wireless, Cross-functional Team...
Education
Chemeketa Community College
General Studies
South Salem High School 1999 — 2003
High School Diploma, General Studies
DOCS Education November 2014 - Present
Air National Guard August 2012 - Present
Trulia April 2014 - November 2014
DataSphere Technologies Inc. January 2014 - April 2014
Fremont Maritime Services January 2013 - July 2013
Chase July 2011 - January 2013
T-Mobile September 2007 - December 2010
US Navy September 2003 - September 2007
Skills
Loans, Credit, Mortgage Lending, Customer Service, Training, Team Leadership, Leadership, Management, Sales, Command, Sales Management, Team Building, Risk Assessment, Supervisory Skills, Salesforce.com, Social Media Marketing, Cold Calling, Social Media, Marketing, Account Management, Microsoft Office, New Business Development
Education
Everett Community College 2009 — 2009
Washington State Firefighter One and Hazardous Materials Operations certifications
Chemeketa Community College 2007 — 2009
Fire Science/Fire-fighting/ EMT-B
T-Mobile August 2013 - Present
T-Mobile August 2013 - Present
Northern Trust Corporation June 2012 - August 2013
Skills
Telecommunications, Wireless, GSM, Mobile Devices, UMTS, LTE, 3G, VoIP, Call Centers, IP, Customer Experience, Cellular Communications, Customer Service, Microsoft Office, Team Leadership, Retail, Customer Retention, Direct Sales, Mobile Communications, Product Management, Vendor Management
Education
City Colleges of Chicago-Harold Washington College 2012 — 2014
Associate's Degree, Information Technology
Shari's Corporation June 2012 - Present
T-Mobile November 2011 - June 2012
The Lodge at Suttle Lake June 2010 - March 2011
The Lodge at Suttle Lake July 2009 - June 2010
Bernardus Lodge October 2008 - July 2009
The Lodge at Suttle Lake April 2008 - October 2008
The Lodge at Suttle Lake June 2007 - September 2007
Holiday Retirement February 2005 - June 2007
Skills
Front Office, Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Hospitality, Food & Beverage, Rooms Division, Restaurants, Property Management..., Restaurant Management, Lodging, Hotel Booking, Resorts, Food Service, Food, Guest Service Management, Opera, Open Table, Concierge Services, Tourism, Reservation, Hiring, Employee Training, Up-selling
Education
Chemeketa Community College 2007 — 2013
Hospitality Management
ADP August 2014 - Present
Merrill Lynch December 2012 - August 2014
True Wireless May 2009 - December 2012
Advanced Business Cellular July 2002 - April 2009
Nextel Communications April 2001 - June 2002
T-Mobile 2000 - 2001
Skills
Qualified Retirement..., B2B, Solution Selling, Strategic Partnerships, Direct Sales, Wireless, Cold Calling, Salesforce.com, Retirement Plan..., Account Management, Mobile Technology, Leadership, Management, Sales, Customer Satisfaction
Education
Citrus College
Art, History
Northview High School
La Quinta March 2013 - Present
T-Mobile June 2009 - April 2010
Fifth Third Bank June 2008 - May 2009
Education
Cincinnati State Technical and Community College 2006 — 2011
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Health Facilities and Services Review Board- State of Illinois January 2015 - Present
Office of the Governor- State of Illinois September 2014 - January 2015
Office of the Governor May 2013 - August 2014
Health Facilities and Services Review Board June 2011 - May 2013
City of Chicago July 2007 - June 2011
City of Chicago- Legal Counsel and Revenue Litigation September 2006 - July 2007
Cook County State's Attorney June 2006 - November 2006
T-Mobile December 2001 - August 2005
Skills
Legal Writing, Legal Research, Litigation, Municipal Law, Government, Public Policy, Contract Negotiation, Public Speaking, Policy, Community Outreach, Health Law, Legislation, Policy Analysis, Civil Litigation, Legal Issues, Appeals, Motions, Litigation Management, Strategic Planning, Hearings, Administrative Law, Trials, Arbitration, Negotiation, Due Diligence, Courts, Trial Practice, Freedom of Information..., Commercial Litigation, Land Use, Employment..., Legal Compliance, Legislative Relations, Torts, Intellectual Property, Public Health Law, Medicare/Medicaid..., Government Contracting, Regulatory Filings, Compliance Regulations, Auditing, Procurement, Compliance, Government Relations, Problem Solving, Customer Relations, Mentoring, Government Liaison, Nonprofits, Fundraising
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2004 — 2007
JD
DePaul University 1999 — 2003
Bachelor of Arts (B.A.), Major: History, Minor: American Politcal Systems
AT&T May 2014 - Present
Ericsson October 2013 - May 2014
T-Mobile June 2012 - October 2013
Fifth Third Bank January 2012 - June 2012
COMSYS June 2011 - March 2012
Cincinnati Bell July 2003 - September 2011
AT&T Wireless April 1997 - July 2003
Van Leer Containers August 1993 - March 1997
Duramed Pharmaceuticals June 1991 - August 1993
Clark Equipment Company 1988 - 1991
Skills
Mobile Communications, Telecommunications, Technical Analysis, Cellular Communications, Wireless, CDMA, LTE, Switches, Troubleshooting, Wireless Networking, 3G, GSM, Fiber Optics, RF, UMTS, 2G, Microwave, GPRS, Optical Fiber, Edge, Ethernet, 4G, Mobile Technology, HSPA, Testing, Integration
Education
Indiana University-Southeast 2009 — 2010
Bachelor of Science, Business Administration
Cincinnati State Technical and Community College 1983 — 1985
Associate of Science, Biomedical Engineering
US Army October 2012 - Present
T-Mobile June 2004 - Present
Lakeshore Athletic Club October 2001 - January 2004
Skills
Mobile Communications, Android Development, Microsoft Office, SAP, Rock Climbing, Mechanics, Telecommunications, Wireless, Customer Retention, Analysis, Cellular Communications, Coaching, Program Management, Retail, Sales, Military, Leadership, Mobile Devices, P, Retail Sales, Management, Customer Experience, Team Leadership, Inventory Management, Product Management, Leadership Development, Mobile Technology, Loss Prevention, Product Marketing, Sales Presentations, 4G
Education
Cochise College 2013 — 2014
Associate of Arts and Sciences (A.A.S.), Intelligence Operations
City Colleges of Chicago-Harold Washington College 2010 — 2011
University of Illinois at Chicago 2002 — 2003
Northern Kentucky Community Action Commission January 2015 - Present
Cincinnati Children's Hospital Medical Center July 2003 - July 2013
T-Mobile 2009 - 2010
Donahue Securities 2000 - 2000
Skills
Administrative..., Data Entry, Healthcare, Hospitals, Epic Systems, Outlook, Healthcare Management, Medical Terminology, HIPAA, EMR, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Office Management, PeopleSoft, Customer Service, Healthcare Information..., Clinical Research, Event Planning, Access, Telephone Skills, Medical Records, Spreadsheets, Administrative..., Training, Employee Relations, Team Building
Education
Cincinnati State Technical and Community College 1981 — 1982
Dixie Heights High School 1977 — 1979
Eastern Kentucky University, Health Services/Allied Health/Health Sciences, General
SOA Service Corp. June 2011 - November 2012
T-Mobile January 2010 - May 2011
Skills
SAP2000, AutoCAD, Structural Analysis, Concrete, MS Project, RISA, Finite Element Analysis, Structural Engineering, Steel Design, ETABS, STAAD, Construction Management
Education
City University of New York City College 2009 — 2013
Bachelor of Engineering (B.Eng.), Civil Engineering
APM PrintWorks April 2013 - Present
CINCH Traps LLC January 2012 - July 2015
Sandler Training May 2012 - April 2013
First Pacific Corporation June 2008 - December 2011
T-Mobile May 2004 - April 2008
Zumiez June 2004 - November 2004
Gap Inc./Old Navy June 2003 - November 2004
City of Salem, Department of Parks & Recreation October 2000 - April 2004
Skills
Customer Service, Sales, Marketing, Advertising, Account Management, Social Media Marketing, Social Media, Time Management, Leadership, CRM, Marketing Strategy, Budgets, Social Networking, Retail, Public Speaking, Product Marketing, Professional Services, Wide Format Printing, Screen Printing, Customer Retention, Retail Sales, Cold Calling, Print Media Sales, Efficiency, Coordinating Events, Program Coordination, Print Production, E-commerce SEO, Online Sales Management, Office Administration, Management, Microsoft Office, Team Building, Event Planning, Strategic Planning, Training
Education
Chemeketa Community College 2003 — 2004
Human Science
North Salem High School 1999 — 2003
Diploma, 3.89
Safeway January 2015 - Present
Safeway October 2014 - January 2015
Safeway August 2014 - October 2014
T-Mobile March 2014 - August 2014
Food Services of America November 2010 - November 2010
Skills
Customer Service, Data Entry, Multi Tasking, Social Networking, Project Management, Outlook, Microsoft Office, Public Speaking
Education
Chemeketa Community College 2013 — 2015
Accounting and Related Services
Squaretrade June 2014 - January 2015
Sprint November 2012 - May 2014
T-Mobile February 2008 - May 2012
Skills
Claim, Telecommunications, Wireless, Mobile Devices, Troubleshooting, VoIP, Cloud Computing, Call Centers, Salesforce.com, Team Leadership, Vendor Management, Networking, Integration, SQL, Project Management, Management, Technical Support, Windows, Customer Service
Education
City College of San Francisco 2012 — 2013
Double Vision Tax Service LLC January 2006 - Present
Chicago State University August 2012 - December 2013
Walgreens June 2013 - October 2013
Privately Held Company February 2011 - March 2013
T-Mobile November 2010 - March 2011
Comcast Cable November 2008 - December 2010
Skills
Team Mentoring, Project Management, Client Rapport, Microsoft Office, Sales Promotion, Marketing Communications, Communication Skills, Cisco IP Telephony..., TTS, Citrix, CSG, Proposal Writing, Grant Writing, Written & Oral..., Highly detail oriented, Leadership Development, Interpersonal Skill
Education
Chicago State University 2012 — 2013
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing
East-West University 2003 — 2008
Associate of Arts (AA), English Language and Literature, General
Captiol Physical and Hand Theraypy Inc September 2014 - January 2015
Chemeketa Community College September 2013 - May 2014
TriWest Healthcare Alliance August 2008 - March 2013
Performance Health Technology October 2006 - August 2008
T-Mobile August 1998 - October 2006
Skills
Customer Service, Software Documentation, Visio, Troubleshooting, Human Resources, PowerPoint, Healthcare, Call Centers, Microsoft Office, Microsoft Word, Microsoft Excel, Project Management, Access, Word, Call Center, Change Management, clintion software, Data Entry, Government, Leadership, Photography, Public Speaking, Team Building
Education
Chemeketa Community College 2013 — 2015
Associate's Degree, art transfer degree, 4.0
Western Oregon University 1991 — 1993
Dallas High School 1989 — 1991
Chememketa community college
Visual communications
chemeketa community college
Associate of Arts (AA), Design and Visual Communications, General
INetU Managed Hosting June 2013 - Present
Lehigh Carbon Community College January 2013 - May 2013
T-Mobile March 2009 - June 2012
City College of New York March 2006 - July 2006
Skills
Troubleshooting, Windows Server, Windows 7, Technical Support, XP, Computer Hardware, Network Administration, Help Desk Support, Operating Systems, Networking, Software Installation, CCNA, Microsoft Certified..., Linux, Windows, Hardware, Laptops, VPN, System Deployment
Education
Lehigh Carbon Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
City University of New York City College 2005 — 2007
none, Computer Engineering
Dewitt Clinton high school 2001 — 2005
Regents Diploma, General Studies
KMB Design Group, LLC December 2013 - July 2014
Bechtel Power Corporation October 2012 - October 2013
Bechtel May 2011 - September 2012
Bechtel National March 2008 - May 2011
Bechtel National August 2007 - March 2008
Bechtel Power Corporation December 2006 - August 2007
Bechtel Power Corporation October 2005 - December 2006
T-Mobile December 2004 - October 2005
Baystate Design Associates April 2004 - December 2004
Vantage Associates April 2001 - March 2003
Skills
LTE, UMTS, CDMA, Wireless, Engineering, AutoCAD, Telecommunications, Project Planning, Troubleshooting, 3G, Electricians, Testing, Software Documentation, Project Management, Construction, Vendor Management, Procurement, Management, Budgets, Electrical Engineering, Cellular Communications
Education
City University of New York City College 2001 — 2004
Master's degree, Electrical, Electronics and Communications Engineering
Columbia Engineering 1996 — 1998
BSEE, Electrical Engineering
Pearl River High
Rockland Community College
Enchanted Forest May 2013 - Present
Walmart March 2011 - May 2013
T-Mobile January 2010 - May 2011
ARG Resources, Inc February 1998 - October 2009
Premier Personal Computers September 1999 - June 2002
Manpower General April 1997 - November 1997
Seaman Restaurant Group June 1994 - April 1997
Skills
Management, Microsoft Office, Customer Service, Food & Beverage, Fundraising, Invoicing, Inventory Control, Accounts Payable, Filing, Microsoft Word
Education
Oregon State University 2013 — 2016
Bachelor's degree, Finance and Business Information Systems
Chemeketa Community College 2010 — 2013
Associate of Science (A.S.), Business, 3.17
McNary High School 1993 — 1994
T-Mobile January 2013 - April 2014
Project 2020 March 2012 - January 2013
UPS March 2010 - February 2012
UPS February 2008 - March 2010
UPS September 2006 - February 2008
Partners In Public Education November 2005 - May 2006
Yo! Memphis Foundation March 2005 - June 2005
Youth Opportunity Movement of Memphis November 2003 - March 2005
Youth Opportunity Movement of Memphis July 2002 - November 2003
Youth Opportunity Movement Of Memphis August 2000 - July 2002
Skills
Program Management, Leadership, Training, Fundraising, Operations Management, Management, Project Management, Sales, Customer Satisfaction, Shipping, Transportation, Account Management, Logistics, Customer Service, Cold Calling
Education
LeMoyne-Owen College 1989 — 2004
Bachelor of Arts (BA), History
LeMoyne-Owen College 1989 — 1994
BA, History
Christian Brothers University
Masters of Education
Llano Photographics August 2002 - Present
EMCOR Group, Inc. April 2008 - October 2008
T-Mobile December 2003 - April 2008
Verizon Wireless October 2001 - December 2003
Liquidprice.com December 1998 - November 2000
Skills
Photography & Photoshop..., Purchasing & Warehouse..., Strong presentation /..., Customer Service, Sales, Sales Management, Account Management, Process Scheduler, Negotiation, Team Building, Microsoft Office, Budgets, Team Leadership, Microsoft Excel, Inventory Control, Inventory Management, Training, Retail
Education
City College of San Francisco 1982 — 1984
Associate of Arts (AA), Photography
Abraham Lincoln High San Francisco 1978 — 1979
Printing / Photography
T-Mobile November 2011 - Present
AMERICAN ACCESS CASUALTY COMPANY September 2010 - March 2011
Skills
Telecommunications, Customer Service, Sales, Wireless, Management, Microsoft Office, Team Leadership, Leadership, Customer Satisfaction, Mobile Devices
Education
City Colleges of Chicago-Wilbur Wright College 2012 — 2013
continuing education, Phlebotomy Technician/Phlebotomist
Kelvyn Park 2004 — 2008
T-Mobile August 2012 - Present
Dr Jays Inc 2007 - 2010
Skills
Sales, Retail Sales, Telecommunications, Direct Sales, Customer Satisfaction, Customer Service, Sales Operations, Customer Experience, Sales Management, Team Leadership, Customer Retention, Inventory Management, Retail, Troubleshooting, Wireless, Account Management, Microsoft Office, Microsoft Excel, Management, Leadership, B2B, Innovation, Product Innovation, Problem Solving
Education
City University of New York City College 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
CUNY New York City College of Technology 2007 — 2010
Associate's degree, Electrician
AT&T Mobility April 2012 - Present
AT&T Mobility June 2006 - April 2012
T-Mobile June 1999 - May 2006
Skills
Building Strong..., Relationship Management, Solution Selling, Creative Problem Solving, Sales Management, Customer Support, Technical Support, Information Technology, Telecommunications, Wireless, Sales Operations, Employee Training, Training, Mobile Devices, Selling, Sales, Strategic Partnerships, Direct Sales, Account Management, Customer Retention, Unified Communications, Managed Services, VoIP, Sales Process, Customer Satisfaction, Salesforce.com, SaaS, Cloud Computing, Cold Calling, Call Centers
Education
Univeristy of Phoenix 2010 — 2012
Associate's degree, Information Technology
City University of New York 1992 — 1994
T-Mobile August 1998 - Present
T-Mobile January 1997 - Present
T-Mobile 1997 - 2012
T-Mobile October 1997 - December 1997
T-Mobile August 1997 - October 1997
Skills
Data Entry, Workforce Management, Resource Management, Running Reports for..., Real Time Monitoring, Answering Phones, Assist Supervisors, Conference Calls with..., Schedule meetings for..., Presentations with New..., Enter Segments into an..., PowerPoint, Telephone Skills, Management, Customer Experience, Customer Satisfaction, Team Leadership, Troubleshooting, Team Building, Telecommunications, Customer Service, Call Centers, Process Improvement, Training
Education
McCann School of Business and Technology 2013 — 2014
Electronic Health Records
Catasauqua High
Cheonggang Academy
Porch November 2014 - Present
T-Mobile November 2012 - November 2014
Iowa State University August 2006 - December 2012
PEMCO May 2011 - September 2012
Iowa State University January 2010 - August 2010
Iowa State University August 2005 - December 2009
Iowa State University May 2008 - August 2008
Skills
Time Series Analysis, Statistics, R, SAS, Statistical Modeling, Multivariate Statistics, Stata, Data Mining, Matlab, Analysis, Access, Economics, Econometrics, SQL, Predictive Modeling
Education
Iowa State University 2006 — 2011
Doctor of Philosophy in Economics, Minor in Statistics, Financial Economics; Econometrics; Industrial Organization
China Agricultural University 2001 — 2005
B.S., Agricultural Economics
Oregon Judicial Department December 2012 - Present
U.S. Bank May 2012 - November 2012
JP Morgan Chase January 2012 - May 2012
JPMorgan Chase December 2010 - January 2012
T-Mobile December 2008 - December 2010
Bank of America January 2008 - December 2008
Skills
Budgets, Strategic Financial..., Banking, Management, Credit, Financial Analysis, Cash Management, Auditing, Call Centers, Customer Experience, Accounting, Customer Retention, Process Improvement, Finance, Financial Services, Loans
Education
Chemeketa Community College 2008 — 2013
Accounting
SAC Wireless October 2012 - Present
T-Mobile April 2012 - October 2012
Lantern Investment May 2010 - April 2012
ABN AMRO Bank N.V. May 2006 - January 2010
Skills
Project Coordination, Microsoft Office, SPSS, Compliance, SharePoint, Adobe Acrobat
Education
Chicago State University 2008 — 2012
Psychology, Research, Sociology, Humanities, Psychology, 3.0
Inver Hills Community College 2007 — 2011
Associate in Arts Degree (AA): Liberal Arts
T-Mobile April 2015 - Present
We Clean Maintenance & Supplies, Inc June 2014 - November 2014
Portillos Hotdogs September 2013 - March 2014
Skills
Technical Support, Phone Etiquette, Mobile Device Repair, Retail Sales, Customer Service, Computer Proficiency, Cashiering
Education
City Colleges of Chicago-Harold Washington College 2013 — 2014
Psychology
Paragon Auto Group July 2013 - Present
T-Mobile March 2012 - January 2013
Acaa Logistics January 2008 - January 2012
Skills
Customer Service, Sales, Customer Satisfaction, Retail, Retail Sales, Customer Experience, Time Management, Merchandising, Team Leadership, Leadership, Microsoft Office, Inventory Management, Customer Retention, Microsoft Excel, Direct Sales, PowerPoint, Store Management, Microsoft Word, Sales Operations, Visual Merchandising, Motivated self-starter, Highly motivated..., Influence Others, Marketing Communications, Communication
Education
City University of New York-Brooklyn College 2012 — 2014
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
City University of New York City College 2008 — 2010
General Studies
Catamaran November 2014 - Present
Consumer Cellular, Inc. May 2014 - September 2014
First Pacific Corporation February 2014 - May 2014
Amazon.com June 2013 - February 2014
T-Mobile 2012 - 2013
Lowe's Home Improvement March 2012 - November 2012
Casa Grande Union High School District August 2005 - May 2009
Skills
Office Administration, Telephone Skills, Organization, Proficient Typing Skills, Microsoft Office..., Quicken, QuickBooks
Education
Chemeketa Community College 2010 — 2011
Associate's degree, Transfer
DAL Global Services, LLC April 2014 - Present
The Madison Square Garden Company October 2009 - Present
DAL Global Services, LLC April 2014 - June 2014
Swissport International LTD July 2013 - February 2014
King TeleServices LLC November 2011 - January 2013
T-Mobile November 2009 - December 2010
Quiznos September 2008 - September 2009
Levi Strauss & Co. November 2008 - January 2009
Roger Avenue Daycare April 2007 - September 2008
Gear Center June 2007 - September 2007
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, Windows, Microsoft Excel, Management, Public Speaking, Social Media, Time Management, Public Relations, Social Networking
Education
City University of New York City College 2015 — 2017
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Borough of Manhattan Community College 2011 — 2014
Associate, Communication Studies, 3.0
James Madison HighSchool 2005 — 2009
Regent Diploma, Humanities/Humanistic Studies
T-Mobile January 2015 - Present
Checksmart January 2014 - November 2014
Target November 2013 - January 2014
Bay Management December 2011 - December 2013
Roberto Lee August 2012 - October 2012
Downtown Salon and Spa January 2009 - October 2011
Skills
Banking, Teller Operations, Car Loans, Payday Loans, Sales, Checks, Customer Service, Employee Training, B2B Marketing, Customer Satisfaction, Consumer Lending, Outlook, Call Centers, Marketing, Telephone Skills, Cashiering, Data Entry, Collections, Teamwork, Social Networking, Cash Register, Cash Handling Experience, Phone Etiquette, Deposits, Cashiers, Clerks, Microsoft Word, Microsoft Excel, HTML, Photoshop, Google Webmaster Tools, SEO, Website Development, Time Management, Visual Merchandising, Spreadsheets, Windows, Customer Service..., Customer Experience, Product Knowledge, Clerical Skills, Management, Retail, Event Planning, Public Speaking, Microsoft Office, Social Media, Leadership, Team Leadership
Education
City College of San Francisco 2012 — 2012
Business/Managerial Economics
Yuba College 2010 — 2010
North Medford High School 2003 — 2007
Bayer CropScience March 2013 - March 2015
T-Mobile May 2012 - December 2012
G8 Consulting July 2011 - December 2012
SOI January 2007 - December 2011
Eagle Creek Software Services June 2006 - December 2006
Riptide Software, Inc. November 2005 - June 2006
Kendall & Davis, Inc. September 2005 - November 2005
Rita Technology Services September 2004 - September 2005
Marriott Vacation Club International 2003 - 2005
Infonet Consulting Group October 2003 - August 2004
Skills
Oracle, Visual Basic, Siebel, Java, Software Development, SQL, Requirements Analysis, Solution Architecture, SDLC, Software Project..., UCM, Data Warehousing, Databases, PL/SQL
Education
Devry University 2003 — 2005
B.S. in Technical Management, Information Systems, Software Development
City University of New York 1986 — 1989
A.A.S, Computer Programming
Hostos Community College 1986 — 1989
AAS, Data Processing
JPMorgan Chase May 2011 - Present
T-Mobile December 2007 - May 2011
Skills
Sales, Customer Service, Leadership, Management, Customer Experience, Microsoft Office, Time Management, Customer Retention, Call Centers, Retail
Education
City University of New York City College 2004 — 2008
Bachelor of Arts (B.A.), Sociology
T-Mobile November 2014 - Present
ACTIVELY SEEKING EMPLOYMENT! May 2014 - November 2014
Enterprise Rent-A-Car January 2014 - April 2014
Toys R Us June 2011 - July 2013
Skills
Pricing, Fashion, Microsoft Office, Microsoft Excel, Microsoft Word, Windows 7, Windows Vista, Windows XP Pro, OS X, Facebook, Twitter, Instagram, Skype, Sales
Education
Chowan University 2010 — 2014
Bachelor of Arts (BA), Business Administration and Management, General
Portland State University April 2013 - Present
Willamette Dental Group September 2010 - April 2011
T-Mobile August 2008 - September 2010
Phoenix Grand Hotel November 2004 - August 2008
Skills
Time Management, Troubleshooting, Customer Service, Microsoft Office, Microsoft Excel, Invoicing, HIPAA, Technical Support, Insurance, Outlook, Marketing Strategy, Marketing Communications, Management, Account Management, Team Management, Recruiting, Sourcing, Sales, Event Planning, Business Planning, Office Administration, Social Media, Public Speaking, Microsoft Word, Access
Education
Portland State University - School of Business 2013 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.36
Chemeketa Community College 2008 — 2012
Associate of Arts (AA), Accounting and Business/Management, 3.36
T-Mobile 2009 - Present
Jack in the Box April 2001 - March 2009
Skills
Technology, Sports, Customer Service, Customer Retention, Leadership, Security, Management, Time Management, Customer Satisfaction, Troubleshooting, Recruiting, Training
Education
George Fox University 2008 — 2009
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Chemeketa Community College 2002 — 2007
Management, Journalism
T-Mobile June 2013 - Present
California Wireless Solutions May 2013 - June 2013
UGG Australia at Deckers Outdoor Corporation May 2012 - May 2013
Deckers Outdoor Corporation October 2011 - May 2012
VF Corporation June 2011 - November 2011
VF Corporation August 2009 - June 2011
Gap Inc. 2008 - 2009
Skills
Sales, Customer Service, Fashion, Retail, Merchandising, Marketing, Retail Sales, Visual Merchandising, Store Operations, Microsoft Excel, Apparel, Inventory Management, Microsoft Word, ORPOS, Trend Analysis, Wireless, Marketing Strategy, Mobile Technology, Sales Commission
Education
University of San Francisco 2014 — 2016
Bachelor of Business Administration (B.B.A.), Marketing
City College of San Francisco 2012 — 2014
Marketing
Kapiolani Community College 2009 — 2011
Information Technology
Farrington High School 2005 — 2009
HS Degree
AT&T October 2012 - Present
Market Source May 2012 - September 2012
T-Mobile July 2007 - April 2008
Skills
Account Management, Solution Selling, Direct Sales, Cold Calling, Sales Operations, Sales Process, Channel, Territory Management, Product Training, Sales, Lead Generation, Employee Relations, Building Relationships, Relationship Marketing, Customer Retention, Sales Presentations
Education
City College of San Francisco 2002 — 2003
George Washing High School
Express Employment Professionals 2006 - Present
SAIF Corporation October 2011 - February 2013
CEMEX April 2011 - July 2011
T-Mobile February 2008 - March 2011
Skills
Office Management, Customer Service, Office Equipment, Invoicing, Data Entry, Sales, Microsoft Office, Outlook, Microsoft Word, Payroll, Telephone Skills, Microsoft Excel, Administrative..., Spreadsheets, Filing
Education
Chemeketa Community College 2003 — 2004
GED
T-Mobile February 2008 - Present
Sprint Nextel April 2002 - January 2008
Skills
Retail, Sales, Sales Management, Recruiting, Sales Operations, Customer Retention, Forecasting, Customer Service, Management, Inventory Management, Direct Sales
Education
City University of New York 2002 — 2004
AA, Business Management
City University of New York-Hunter College 1997 — 2002
BSN, Nursing
iHeartMedia March 2012 - Present
Agile Systems June 2011 - March 2012
Hanson Consulting Services September 2009 - June 2011
T-Mobile 2009 - 2011
Washington Mutual / JPMorgan Chase July 2007 - June 2009
Denver Public Schools August 2004 - July 2007
Hanson Consulting Services February 2002 - August 2004
Oracle Corporation: Oracle Consulting Services April 1990 - January 2002
Skills
Data Warehousing, Data Modeling, Data Warehouse..., ETL, Erwin, Business Intelligence, Oracle, Databases, Enterprise Architecture, SQL Tuning, Microsoft SQL Server, Data Profiling, Database Design, Data Quality, Relational Databases, Integration, Requirements Analysis, SDLC, Requirements Gathering, Master Data Management, SQL, DB2, Data Integration, Dimensional Modeling
Education
City University of New York City College 1968 — 1972
BSCS, Computer Science
American Telecommunications, Inc. August 2014 - Present
American Telecommunications September 2012 - August 2014
American Telecommunications November 2010 - September 2012
Wireless Warehouse, Inc October 2003 - January 2011
T-Mobile February 2001 - October 2003
Sprint August 1998 - August 2001
BellSouth Mobility August 1995 - August 1998
Skills
Sales, Sales Operations, Business Development, Management, Wireless, Retail, Cross-functional Team..., Customer Satisfaction, CRM, Forecasting, Marketing, Direct Sales, Telecommunications, Account Management, Competitive Analysis, Solution Selling, Customer Retention, Budgets, Advertising, Business Intelligence, Finance, Sales Management, Mobile Devices, Channel, Project Management, Entrepreneurship, Channel Partners, Product Management, Sales Process, Selling, Leadership, Contract Negotiation, Training, B2B, Marketing Strategy, Team Building, Program Management, Salesforce.com, Analytics, Brand Management, Customer Service, Strategic Planning, Vendor Management, Cellular Communications, New Business Development, P, Project Planning, Merchandising, Customer Experience, Key Account Management
Education
Christian Brothers University 1991 — 1995
Bachelor of Science, Business AdministrationMarketing/Telecommunications
Red Level Entertainment September 2000 - Present
Rolling Out UrbanStyle Weekly May 2008 - May 2014
Rolling Out Newspaper 2008 - 2008
Bean Soup Times January 2003 - September 2005
T-Mobile 2005 - 2005
Chicago Transit uthority 1997 - 2003
Chicago Transit Authority 1997 - 2003
Skills
Social Media, Advertising, Integrated Marketing, Marketing Strategy, Government, Time Management, Community Outreach, Online Marketing, Brand Awareness, Video Production, Email Marketing, Strategic Planning, Content Management, Event Planning, Public Speaking, Account Management, Video, Editing, Blogging, Customer Service, Marketing, Media Relations, Public Relations, Writing, Event Management, Team Building, Marketing Communications, Non-profits, Project Planning, Microsoft Office, Entertainment, Entrepreneurship, Negotiation, Social Networking, Social Media Marketing, Budgets
Education
Chicago State University 1996 — 1999
Cascade Sound August 2014 - Present
James Madison University June 2010 - July 2014
2010University of Memphis August 2007 - May 2010
The Theater at Monmouth June 2009 - August 2009
Charter Communications March 2007 - March 2008
Well Arts Foundation July 2007 - 2007
Theater at Monmouth August 2002 - May 2006
The Santa Fe Opera June 2004 - August 2004
T-Mobile September 2001 - June 2002
Chemeketa Community College January 2000 - January 2002
Skills
Furniture Upholstery..., Theatre, Vectorworks, Customer Service, Stage Management, InDesign, Lighting, Microsoft Office
Education
The University of Memphis 2007 — 2010
MFA, Technical Direction/ Properties
The University of Memphis 2007 — 2010
2006BA, Theatre Arts
Linfield College 2002 — 2006
BA, Theater
Chemeketa Community College 2000 — 2002
General Education/ Theater
T-Mobile USA April 2014 - Present
T-Mobile March 2004 - April 2014
Skills
Vendor Management, Software Project..., SDLC, Integration, Telecommunications, Requirements Analysis, Business Analysis, Program Management, Business Intelligence, Cross-functional Team...
Education
Christian Brothers University 1989 — 1991
Master's degree
Wells Fargo Home Mortgage October 2015 - Present
Wells Fargo April 2012 - September 2015
Wells Fargo August 2010 - April 2012
T-Mobile August 2005 - September 2009
Skills
Recruiting, Human Resources, Training, Onboarding, Hiring, PeopleSoft, Sales, Leadership, Banking, Coaching, Personnel Management, Project Management, Performance Management, Employee Training, Management, Customer Retention, Retail, Business Strategy, Interviews, Sales Operations
Education
Strayer University 2010 — 2014
Master of Business Administration (MBA), Human Resource Management
Strayer University 2006 — 2008
Bachelor of Business Administration, Management
Chesapeake College 2001 — 2004
Associate of Arts, Liberal Arts and Sciences, General Studies and Humanities
Davion Baxter photography August 2010 - Present
T-Mobile February 2014 - June 2015
Red Lobster 2012 - July 2014
Don Wright Design September 2013 - January 2014
Skills
Digital Photography, Portrait Photography, Fashion Photography, Commercial Product..., Traditional Art Skills, Digital Printing, Videography, Graphic Design, Photoshop, Illustrator, InDesign, Drawing, Figure Drawing, HTML, Social Media Marketing, Independent Thinking, Relocation, Lightroom, Adobe Bridge, Image Manipulation, Logo Design, Layout, Facebook, Fine Art Photography, Works well with people, Cash Handling Experience, Strongly self-motivated, Event Photography, Fine Art, Branding, Image Editing, Photography, Branding, PowerPoint, Customer Service, Social Media, Advertising
Education
Chung Yuan Christian University 2013 — 2013
Innovative Business Management
Middle Tennessee State University 2008 — 2013
Bachelor of Fine Arts (BFA) & Bachelor of Science (BS), Graphic Design & Photography
Die Cleaning Equipment and Supply June 2015 - August 2015
Automation I Course January 2015 - May 2015
EcoCAR 3 July 2014 - January 2015
Sound Tribe DJs May 2005 - August 2012
Jackson Arms Shooting Range May 2011 - December 2011
AT&T Mobility August 2010 - May 2011
T-Mobile May 2010 - August 2010
Kohl's Department Stores July 2009 - January 2010
Skills
Sales, Sales Management, Wireless, Customer Service, Employee Training, Technical Support, Firearms, Solidworks, Mechanical Engineering, Engineering, Customer Satisfaction, Public Speaking, SolidWorks, Project Management, PowerPoint
Education
Ira A. Fulton Schools of Engineering at Arizona State University 2012 — 2016
Bachelor of Science (B.S.), Manufacturing Engineering
Griffith University, Gold Coast Campus 2013 — 2013
Manufacturing Engineering
City College of San Francisco 2012 — 2012
California Real Estate
T-Mobile May 2015 - Present
Skills
Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership
Education
Chestnut Hill College 2014 — 2016
Montgomery County Community College 2011 — 2014
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
T-Mobile August 2012 - March 2015
Starbucks August 2011 - May 2012
Nordstrom December 2009 - December 2010
Skills
Wireless, Telecommunications, Customer Retention, Customer Experience, Direct Sales, Mobile Devices, Cellular Communications, Customer Satisfaction, Sales, Sales Operations, Mobile Communications, Solution Selling, Account Management, Retail Sales, Customer Service
Education
DePaul University 2013 — 2015
Bachelor of Arts (BA), Psychology
City Colleges of Chicago-Harold Washington College 2010 — 2013
Associate degree, General Studies
Thomas Kelly High School 2006 — 2010
High School Diploma
Consumer Cellular, Inc. July 2012 - Present
T-Mobile April 2000 - June 2012
Boss Enterprise February 1992 - April 2000
Skills
Team Leadership, Workforce Management, Process Improvement, Analytics, Organizational..., Telecommunications, Microsoft Office 2007, Call Center, Quality Assurance, Management, Call Centers, Customer Retention, Team Building, Customer Experience, Leadership, Cross-functional Team..., Coaching, Training, Forecasting, Analysis, Customer Satisfaction, Time Management, Data Analysis, Sales, Customer Service, Microsoft Office
Education
Chemeketa Community College 2009 — 2012
General Studies- Hospitality
ReadyForZero June 2015 - Present
FedEx Office June 2014 - May 2015
FedEx Office May 2013 - May 2014
FedEx Office April 2013 - May 2013
FedEx Office October 2012 - April 2013
RadioShack August 2007 - October 2012
T-Mobile August 2005 - August 2007
volt service group February 2005 - August 2005
Sprint 2003 - 2005
Skills
Direct Sales, Retail, Sales, Recruiting, Sales Operations, Merchandising, Social Networking, Sales Management, Inventory Management, Customer Satisfaction, Customer Service, Store Management, Loss Prevention, Hiring, Training, Account Management
Education
Pasadena City College 2003 — 2006
dance
Citrus College
Dance, Computer Engineering
New York Life February 2015 - Present
T-Mobile February 2014 - February 2015
Us Cellular May 2007 - June 2012
Melanie Fitness Center February 2002 - June 2012
Skills
Sales, Investments, Life Insurance, Leadership, Microsoft Office, Insurance, Finance
Education
Chicago State University 1997 — 1999
Business, Management, Marketing, and Related Support Services
T-Mobile June 2014 - Present
Chestnut Hill College August 2011 - Present
MarketSource November 2013 - May 2014
Verizon Wireless April 2013 - November 2013
Skills
Microsoft SQL Server, Java, PHP, HTML, Object Oriented Software, Microsoft Technologies, Windows, Networking, Cellular Communications, Windows 7, Visual Basic, Wireless, Mobile Communications, Dreamweaver
Education
Chestnut Hill College 2011 — 2015
Bachelors of Computer Science, Computer Information Sciences and Programming
Drexel University
Samsung August 2014 - Present
This We'll Defend Inc. June 2010 - Present
Starbucks September 2013 - September 2014
SalesMakers, Inc. March 2013 - October 2013
T-Mobile July 2007 - January 2013
US Army October 1996 - August 2011
Sprint December 1997 - March 2007
Skills
Sales Management, Team Leadership, Customer Retention, Location Management, Corporate Image, Recruiting, Talent Acquisition, Account Management, Wireless, Sales Presentations, Team Management, Strategic Planning, Retail, B2B, Multi Unit Mgmt, Development Of Employees, Sales Process, P&L Management, Operations Management, Leadership, Marketing, Coaching, Sales Operations, Strategy, Training, Management, Sales, Team Building
Education
United States Military Academy at West Point 2000 — 2001
Certification, NSA Cyber Defense
City University of New York 1997 — 2000
Business Administration and Management, General
Murry Bergtraum
Degree, Computer Science
Coker Tire Company January 2014 - Present
SupplyHog Inc. March 2013 - January 2014
Life Care Media Center April 2011 - March 2013
(Freelance) January 2004 - March 2013
Pregra April 2010 - April 2011
BlueCross BlueShield of Tennessee December 2007 - April 2010
T-Mobile 2000 - 2007
Skills
JavaScript, jQuery, HTML5, SASS, CSS, PHP, Magento, WordPress, Git, Linux Server, Photoshop, User Experience, MySQL, Adobe Creative Suite, Front-end, User Interface Design, CodeIgniter, CakePHP, Advanced CSS, phpMyAdmin, Web Development
Education
Pioneer Pacific College 2000 — 2002
Computer Networking
Chemeketa Community College
A&E Accounting Tax Service, PC January 2015 - Present
US Banccorp 2013 - 2015
Wells Fargo 2012 - 2013
Wells Fargo 2011 - 2012
T-Mobile 2007 - 2011
Silver Falls Mortgage 2007 - 2008
Skills
Microsoft Office, Management, Microsoft Excel, Research, Microsoft Word, PowerPoint, Leadership, Sales, Customer Service, Training
Education
Portland State University 2013 — 2015
Bachelor's degree, Psychology
Chemeketa Community College 2009 — 2013
Associate's Degree, General Studies
Safeway September 2015 - Present
Nintendo May 2015 - July 2015
Geek Squad November 2014 - May 2015
T-Mobile July 2011 - October 2014
Subway February 2007 - May 2011
Skills
Microsoft Office, Active Directory, Customer Retention, Customer Service, Social Media, Client Relations, Email, Perfect Attendance, Network Security, Wireless Networking, Computer Repair, Electronics Repair, Consumer Electronics, Consumer Services, Cloud Applications, Cloud Storage, Cloud Computing, Management
Education
Chemeketa Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Computer Science, 3.5
West Albany High School 2003 — 2007
GED
Robert Half Finance & Accounting 2015 - Present
T-Mobile May 2014 - May 2015
Oakley June 2013 - May 2014
Altria 2012 - 2013
Macy's June 2011 - June 2012
Under Armour October 2008 - June 2011
Skills
Sales, Sales Management, Marketing, Microsoft Office, Recruiting, Research, Human Resources, Sales Operations, Inventory Management, Retail, Account Management
Education
Christopher Newport University 2004 — 2008
Bachelor of Arts (B.A.), History
Pinnacle Sales & Marketing Inc May 2015 - Present
T-Mobile May 2014 - October 2014
Dunkin Donuts March 2014 - May 2014
UIC Bookstores July 2013 - December 2013
Skills
Customer Service, Retail, Time Management, Customer Satisfaction, Cashiering, Social Media, Data Entry, Management, Leadership, Telephone Skills, Sales, Microsoft Office
Education
Prosser Career Academy 2009 — 2013
City Colleges of Chicago-Wilbur Wright College
Dental Hygiene/Hygienist
Alpha Flight Guru January 2013 - Present
Virgin America March 2012 - December 2013
T-Mobile November 2007 - August 2013
OfficeMax March 2007 - November 2007
FranklinCovey November 2006 - May 2007
Skills
CRM, Sales Operations, Sales, Leadership, Management, Time Management, Customer Service, Customer Experience, Retail Sales, Pricing, Wireless, Customer Retention, Travel Management, Travel Planning, Hotel Management, Hotel Booking, Hotel Administration, Leisure Travel, Travel Arrangements, Online Travel, Business Travel, Team Leadership, Thought Leadership, Customer Satisfaction, Salesforce.com, Social Networking, Microsoft Office, Training
Education
City College of San Francisco 2008 — 2012
Associate's degree, Business Management
El Cerrito High School 2002 — 2006
GED, High School Diploma
Verizon Wireless April 2015 - Present
Verizon Wireless October 2014 - April 2015
Verizon Wireless June 2011 - January 2013
Verizon Wireless October 2006 - June 2011
T-Mobile 2000 - 2005
Skills
Sales Operations, B2B Sales Operations, Sales Management, Customer Experience, Sales, Grassroots Marketing, Strategic Planning, Mobility Strategy, New Store Openings, Customer Service, Team Building, Leadership, Customer Retention, Direct Sales, 4G, Wireless, Telecommunications, Account Management, Customer Satisfaction, Retail Sales, Store Management, Cellular Communications, Management
Education
City Colleges of Chicago-Harold Washington College
Business/Corporate Communications
T-Mobile 2011 - Present
Staples January 2010 - October 2010
Skills
Telecommunications, Management, Customer Service, Sales, Microsoft Office, Leadership, Team Leadership, Wireless, Sales Management, Customer Satisfaction, Direct Sales, Customer Retention, Account Management, Retail, Sales Process
Education
Long Island University 2015 — 2017
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
City University of New York 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
THOMAS A. EDISON CAREER AND TECHNICAL EDUCATION HIGH SCHOO 2007 — 2010
Robotics Technology/Technician
CUNY New York City College of Technology
Associate of Science (A.S.), Physics
NYC Department of Education March 2015 - Present
Episcopal Social Services October 2012 - Present
Graham Windham December 2009 - October 2012
T-Mobile September 2009 - August 2011
Wet Seal, Inc May 2009 - August 2009
JAMROCK Magazine 2009 - 2009
Skills
Microsoft Office, Event Planning, Microsoft Excel, Social Media, PowerPoint, Customer Service, Educational Leadership, Data Entry, Microsoft Word, Outlook, Time Management, Curriculum Design, Community Outreach, Social Media Marketing, Teaching, Curriculum Development
Education
City University of New York City College 2009 — 2013
Master of Science (M.S.), Early Childhood Education and Teaching, Birth through 2nd Grade
City University of New York City College 2003 — 2007
Bachelor of Arts (B.A.), Business Administration and Management
Mary Kay Cosmetics March 2015 - Present
ServiceMaster April 2015 - July 2015
Verizon Wireless September 2014 - April 2015
Trustmark Bank January 2014 - September 2014
AT&T August 2003 - December 2013
First Tennessee Bank June 2012 - July 2013
T-Mobile 2006 - 2007
T-Mobile 1998 - 1999
Skills
Management, Microsoft Excel, Microsoft Office, Microsoft Word, Research, Customer Service, Training, Sales, Leadership, Outlook, Public Speaking, Team Building, Event Planning, Marketing, Coaching, Teaching, Social Networking, Time Management, Retail, Leadership Development, Event Management, Financial Services, Banking, Project Management, Insurance, Finance, Customer Satisfaction, Negotiation, Team Leadership, Marketing Communications, Process Improvement, Sales Management, Performance Management, Recruiting, New Business Development, Community Outreach, Interviews, Program Management, Data Entry, Employee Relations, Analysis, Employee Training, Public Relations
Education
Christian Brothers University 2015 — 2017
Bachelor of Science (B.S.), Information Technology
Covington High School 1991 — 1994
Diploma, High School/Secondary Diplomas and Certificates
Dyersburg State Community College
Associate's degree, Business Administration and Management, General
T-Mobile June 2014 - Present
Skills
Research, Real Estate, Alternative Workplace..., Data Analysis, Big Data, Leadership, Financial Analysis, Design, PowerPoint, Public Speaking, SharePoint
Education
University of Washington 2013 — 2015
Master’s Degree, Real Estate
University of Washington 2013 — 2015
Master’s Degree, City/Urban, Community and Regional Planning
Chung-Ang University 2006 — 2013
Bachelor’s Degree, Architecture
SeamlessGov March 2015 - Present
ZocDoc January 2015 - March 2015
ZocDoc June 2014 - December 2014
T-Mobile September 2010 - June 2014
Sprint June 2009 - September 2010
New York State Assembly January 2009 - June 2009
Sprint June 2008 - January 2009
Old Navy June 2008 - January 2009
Circuit City October 2007 - June 2008
Centerplate June 2005 - October 2007
Skills
iOS, iPhone Support, Android, Mobile Technology, Social Networking, Mobile Devices, Android operating..., Technical Support, Sales, Product Demonstration, Networking, Direct Sales, B2B Marketing, Customer Acquisition, Customer Service, Customer Satisfaction, Ability to handle..., Cold Calling, Customer Experience, Salesforce.com, Customer Retention, Team Motivation, Recruiting, Employee Training, Hands-on Training, Training, Merchandising, Active Listening, Organization, Attentiveness, Clear Communication, Closing Abilities, Friendliness, Receptionist Duties, Persuasion, Microsoft Office, Willingness to learn
Education
City University of New York 2007 — 2014
Bachelor's Degree, Political Science
Verizon Wireless June 2014 - Present
Verizon Wireless May 2013 - May 2014
U.S. Cellular November 2012 - April 2013
T-Mobile May 2011 - November 2012
Education
Chicago State University 2011 — 2015
Finance, Minor in chemistry
Prairie State College 2010 — 2011
Associate of Arts (A.A.), Biochemistry
Black Opal Books January 2012 - Present
Cayuse Technologies, LLC January 2008 - Present
Cayuse Technologies, LLC January 2008 - Present
Cayuse Technologies, LLC 2010 - 2013
Accenture 2010 - 2013
T-Mobile 2000 - 2006
Skills
Call Center, Microsoft Office, Administration, Customer Service, Administrative Support, Calendars, Inventory Management, Customer Relations, Excel, Outlook, Word, Conferences, Scheduling, Windows, PowerPoint, Data Entry, Documentation, Troubleshooting, Hiring, Supervisory Skills, Computer Hardware, Coaching, Forecasting, Telephone Skills, Spreadsheets, Lotus Notes, English, Access, Microsoft Word, Software Documentation, Administrative..., Microsoft Excel, Process Scheduler, System Administration, Training, Call Centers, Office Management, Administrative..., MS Project, SharePoint, SQL, Databases
Education
Portland Community College 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Psychology, 3.8 GPA
Chemeketa Community College 1986 — 1991
Associates of Science, Office Administration, Technology and Management
Chemeketa Community College 1986 — 1991
Office Administration and Technology / Management, Business Administration and Management, General
Speck Products July 2015 - Present
T-Mobile October 2012 - July 2015
AT&T Mobility 2009 - 2012
PPMSI 2005 - 2009
Enterprise Rent-A-Car 2007 - 2008
Skills
Customer Satisfaction, Customer Service, Microsoft Word, Time Management, Microsoft Office, Microsoft Excel, Sales, Social Media, Event Planning, Social Networking, PowerPoint, Social Media Marketing, Outlook, Team Building
Education
City College of San Francisco 2000 — 2003
Music
Skyline College 2000 — 2001
General Education
South San Francisco Adult Education 2000 — 2000
G.E.D, General Education
El Camino High School 1996 — 2000
General Education
Self-employed February 2008 - March 2013
Columbia Sportswear May 2006 - February 2009
T-Mobile January 2004 - April 2006
Skills
Forecasting, Social Networking, Marketing, Customer Service, Social Media Marketing, Sales, Marketing Strategy, Social Media, Event Management, Microsoft Office, Event Planning, Public Relations
Education
Chemeketa Community College 2000 — 2003
Associate’s Degree, General AA/OT
Portland State University
Metro West Ambulance November 2013 - Present
Cheers on First November 2010 - April 2014
T-Mobile December 2004 - August 2010
Skills
First Aid, Healthcare, Customer Service, CPR Certified, ACLS, PHTLS, PALS, NREMT, BLS, HIPAA, Emergency Services
Education
Chemeketa Community College 2012 — 2015
Associate of Science (A.S.), Emergency Medical Technology/Technician (EMT Paramedic)
Cascade High School
High school
Fontan Architecture PLLC May 2015 - August 2015
City College of New York June 2014 - May 2015
FZAD Architecture & Design August 2013 - April 2014
T-Mobile March 2012 - March 2013
Three Sixty Events Inc. August 2011 - February 2012
Skills
Construction Drawings, SketchUp, Photoshop, AutoCAD, Sales, Marketing Strategy, AutoCAD Architecture, Time Management, Revit, Mobile Devices, Model Making, Hand Drafting, InDesign, Illustrator, Sales Operations, Architecture, Management, Sketching, 3D Studio Max, Direct Sales, Sales Management, Retail, Microsoft Office, PowerPoint, Rhino, Architectural Drawings, Architectural Design, Microsoft Word, Rhino 3D
Education
City University of New York City College 2012 — 2017
Bachelor of Architecture (B.Arch.), Architecture
Hs For CTEA 2008 — 2012
Architecture, Architecture
TRIBUS April 2014 - February 2015
Groupon May 2012 - April 2014
T-Mobile March 2010 - May 2012
Apple June 2007 - January 2009
Skills
Technical Writing, Zendesk, Blogging, Time Management, Microsoft Office, Making Deadlines, Logic Pro, Training, Sales, Photoshop, Audio Editing, Customer Relations, Retention Strategies, Reaper, DAW, Creative Writing, WordPress, Website Administration, CRM, IDX, MLSS, Real Estate Transactions, Bug Tracking, Technical Support, Google Apps, Manual Drafting, Audio Engineering, Transcription, Data Entry, Logic Programming, CRM Integration, Google Chrome, HTML, CSS, Email Marketing Software, Professional Audio, Multi-media Marketing..., Mac OS, Android, Phone Etiquette, Creative Direction, Webinar Development, Website Building, Photo Editing, Management, Email Marketing, Help Desk Support, Quality Assurance, Writing, Customer Retention
Education
City Colleges of Chicago-Harold Washington College 2012 — 2015
Associate of Arts and Sciences (AAS), Computer and Information Sciences and Support Services
Miami Dade College 2002 — 2004
Associate of Arts (A.A.), Music Technology
CSA San Diego County 2015 - Present
T-Mobile 2014 - 2014
Skills
Customer Service, Microsoft Office, Project Management, Sales, Microsoft Word, Time Management, Data Entry, Leadership, Teamwork
Education
Chemeketa Community College 2011 — 2013
Chemeketa Community College
King & Wood Mallesons May 2015 - Present
The Fred T. Korematsu Institute January 2015 - May 2015
T-Mobile May 2014 - January 2015
Washington State Office of the Attorney General August 2014 - December 2014
Small Business Development & International Trade Center August 2011 - July 2012
Maxisys Inc. May 2007 - August 2011
Skills
Event Planning, Excel, PowerPoint, Word, Public Speaking, Facebook, Fundraising, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Research, Social Media, Social Media Marketing, Strategic Planning, Leadership, Data Analysis, Litigation, Analysis, Teamwork, Legal Research, Legal Writing, Management, Policy, Customer Service, Time Management, Strategy, Project Management, Team Leadership
Education
Seattle University 2013 — 2016
Doctor of Law (JD), Law
Washington State University 2009 — 2012
Bachelors of Arts, Finance
Chiang Mai University 2007 — 2009
Bachelor of Business Administration (B.B.A.), International Business
T-Mobile May 2002 - Present
Beauty by Sheryl October 2010 - Present
Skills
Social Media Marketing, Training, Marketing, Strategic Partnerships, Sales, Public Relations, Management, Blogging, Social Media, Leadership, Customer Service, Microsoft Office, Customer Satisfaction, Entrepreneurship, Retail, Microsoft Word, Photoshop, Budgets, PowerPoint, Spanish, Telecommunications, Team Leadership, Blackberry, Microsoft Excel, Project Management, Recruiting, Windows Mobile, Java, Corporate Communications, Cross-functional Team..., Android, Communication Skills, Small Business Marketing, Solution-Oriented..., Cross Functional Team..., Facebook Marketing, Twitter, Microsoft Exchange, Apple OS, Vendor Management, Talent Management, Google Apps, Apple Certified, Customer Retention, Customer Support, Adobe Design Programs, Small Business
Education
San Francisco State University 2006 — 2008
Bachelor's Degree, Communication Studies and Marketing, 3.5 GPA
Diablo Valley College 2004 — 2006
Associates of Arts, Transfer Studies
City College of San Francisco
Language studies, Performing Arts, Music and Spanish
Riverside County Department of Mental Health December 2014 - Present
Lowe's Companies, Inc. 2012 - 2013
Instant Tax Service 2011 - 2012
T-Mobile 2009 - 2011
Sears Home Appliance Showrooms 2008 - 2009
Sleep Number by Select Comfort 2003 - 2007
National Capital Industries, Inc. 2001 - 2003
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, English, Outlook, Teaching, Sales Management, Windows, Retail, Telecommunications, Recruiting, Customer Service, Merchandising, Hiring, Store Management, Retail Sales, Performance Management, Pricing, Budgets, Coaching, Inventory Management, Time Management, Payroll, Purchasing
Education
Chesapeake College
Oregon State Police January 2014 - Present
Salem Keizer Public Schools September 2004 - January 2014
T-Mobile 2003 - 2004
Silverton Hospital 2000 - 2002
Skills
CompTIA A+ Certification, Mobile Device Management, Troubleshooting, Active Directory, Peer Mentoring, Customer Service, Project Management, User Documentation, Graphic Design, De-escalation, Staff Development, Public Speaking, Research, Lenovo Certified, Technical Documentation, Microsoft Office..., Microsoft Office, Generic Programming, Mac OS, Web Design, User Training, Educational Technology, Help Desk Support, Process Flow..., Hyper-V, Server Administration, System Center 2012..., Software Documentation, System Administration, SharePoint Server, Windows 7, Databases, Strategic Planning, Program Management, Team Leadership
Education
Silverton High School 1998 — 2001
Diploma, General Education
Chemeketa Community College
Computer Science
Simple Finance March 2014 - Present
Netflix October 2010 - March 2014
Prudence Uncorked July 2009 - October 2010
T-Mobile August 2006 - June 2008
T-Mobile June 2005 - August 2006
Skills
Customer Service, Call Centers, Telephone Skills, Technical Support, Customer Retention, Customer Experience, Escalation Resolution, Creative Problem Solving, Collaboration, Team Building, Escalations Management, Social Media, Phone Etiquette, Entertainment, Troubleshooting, Inventory Management, Social Media Marketing, Sales, Facebook, Cashiering, Mobile Devices, Data Entry, Github, Lesson Planning, Educational Seminars, Seminar Presentations
Education
Oregon Culinary Institute 2008 — 2010
Culinary Arts & Baking and Patisserie, Culinary Arts and Related Services
Portland State University 2006 — 2008
General Education, Communication
Chemeketa Community College 2004 — 2006
Associate of Arts (AA)
Verizon September 2014 - Present
Verizon Wireless November 2009 - September 2014
T-Mobile May 2006 - March 2010
Cingular Wireless June 2004 - May 2006
Skills
Recruiting, Sales Operations, Customer Retention, Inventory Management, Sales, Direct Sales, Customer Service, Account Management, Sales Management, Wireless, Retail, Telecommunications
Education
City University of New York 2001 — 2008
T-Mobile September 2013 - Present
T-Mobile June 2010 - August 2013
T-Mobile July 2008 - June 2010
TEKsystems January 2008 - July 2008
Skills
Supply Chain, ERP, Supply Chain Management, Troubleshooting, SAP R/3, SAP ERP, Vendor Management, SAP, EDI, Business Analysis, Telecommunications, Cross-functional Team..., Supply Chain..., SAP Implementation, IDOC, Requirements Analysis, Business Process, SAP MM, SAP SD, Integration, Business Objects, SD, SDLC, Program Management, Process Improvement, SAP Supply Chain, Supply Chain Operations, Business Impact Analysis, ECC 5.0/6.0, BMX, Thud Theory, Ariba, SMP, OpenText, VIM, SAP PI
Education
Eastern Washington University 2005 — 2007
•BA – Business Administration/Management, Business Administration and Management, General
Chicago State University 2004 — 2005
Business/Managerial Economics
Missouri Western State University 2003 — 2004
Business Administration and Management, General
Pierce College at Fort Steilacoom 2002 — 2003
General Studies
Kentlake Senior High School
Salem Park Veterinary December 2011 - Present
Mt Hood Pet Medical December 2011 - Present
Salem Park Veterinary September 2010 - November 2011
Salem Park Veterinary September 2010 - November 2011
Willamette Humane Society May 2010 - September 2010
Willamette Humane Society May 2010 - September 2010
McGrath's Fishhouse May 2007 - May 2010
Macy's June 2006 - February 2007
Nordstrom October 2005 - May 2006
T-Mobile June 2005 - August 2005
Skills
Type 40wpm, Customer Service, Outgoing
Education
Chemeketa Community College 2002 — 2008
General Studies
Douglas McKay High School 1998 — 2002
Diploma, Required Coursed, 2.75
Chemeketa Community College
McKay High School
Fifth Third Bank 2015 - Present
Fifth Third Bank November 2012 - Present
Value Place July 2010 - May 2012
Wireless Partners October 2009 - October 2010
T-Mobile November 2006 - February 2009
Complete Wireless November 2005 - November 2006
Skills
Sales Management, Customer Service, Leadership, Microsoft Excel, Management, Sales, Inventory Management, PowerPoint, Financial Analysis, Access, Forecasting, Budgets, Insurance, Microsoft Word, Hospitality, Retail, Customer Relations, Excel, Scheduling, Business Analysis, Financial Management, Time Management, Data Analysis, New Business Development, Social Media Strategist, Outlook, Microsoft Office, Finance, Accounting, Banking, Credit Analysis, Wire Transfers, Cash Management, Pricing Strategy, Customer Satisfaction, Training, Analysis, Marketing
Education
Xavier University 2012 — 2015
Master of Business Administration (MBA), Accounting and Finance
Franklin University 2010 — 2011
B.S., Business Administration / Finance
Cincinnati State Technical and Community College 2009 — 2010
McNicholas High School 1997 — 2001
Diploma
T-Mobile March 2014 - Present
Innovative Mattress Solutions August 2012 - March 2014
No Agenda Show December 2013 - December 2013
Mattress Warehouse March 2010 - August 2012
Skills
Inventory Control, Merchandising, Microsoft Office, Profit, Retail, Store Management, Visual Merchandising, Sales Management, P&L, Inventory Management, Account Management, Sales, Sales Operations, Team Building, Management, Training, Customer Service, Customer Satisfaction
Education
Cincinnati State Technical and Community College
Gateway Community and Technical College
Primerica February 2015 - Present
T-Mobile October 2014 - February 2015
STARTEK June 2013 - August 2014
Fifth Third Bank January 2011 - May 2013
Citigroup July 2007 - November 2010
RuffaloCODY June 2006 - July 2007
Skills
Leadership, Insurance, Finance, Financial Services, Banking, Customer Service, Financial Analysis, Loans, Process Improvement, Coaching, Credit, Financial Planning, Personal Financial..., Business Planning, Personal Finance, Team Building, Network Marketing, Credit Cards, Call Centers, Risk Management, Analysis, Credit Analysis, Microsoft Excel, Outlook, Microsoft Office, Public Speaking, Sales, Management, Social Networking
Education
Cincinnati State Technical and Community College 2012 — 2016
Associate, Network and System Administration/Administrator
Walnut Hills High School 1999 — 2005
Diploma, Various
Providence Health & Services May 2014 - Present
T-Mobile October 2013 - Present
CompatibL July 2010 - Present
Citigroup August 2001 - July 2010
Qwest / BearStearns January 1998 - March 2001
Skills
Virtualization, VMware, SDLC, Disaster Recovery, ITIL, Enterprise Architecture, IT Strategy, Windows Servers, Datacenter, Dell PowerEdge Servers, HP Proliant Servers, VMware View, VMware vCloud Director, Veeam, Openfiler, Active Directory, Aperture Infrastructure..., Symantec ESM, McAfee ePolicy..., Windows 2008 R2, BMC Patrol, Tivoli Provisioning, Veritas, Windows Server, VMware ESX, Data Center, Servers, HP Proliant, vCloud, McAfee, Symantec Security, 2008 R2, Business Continuity, Storage, vSphere, Cloud Computing, Infrastructure, Citrix, IT Service Management, IT Management, Technical Support, Hardware, Operating Systems, IT Operations, System Deployment, Cluster, Unix, Networking, VDI, SAN
Education
Belorussian State Polytechnic Academy
Bachelor of Science (B.S.), Mechanical Engineering
City University of New York
Electrical Engineering
Comey & Shepherd January 2014 - Present
T-Mobile March 2008 - December 2013
Bellsouth/Cingular Wireless/ATT February 1993 - March 2008
Skills
Telecommunications, Wireless, Direct Sales, Account Management, B2B, Customer Retention, Managed Services, Sales Management, Mobile Devices, Sales Process, Sales Operations, Selling, Solution Selling, Unified Communications, Customer Experience, Channel Partners, First Time Home Buyers, First Time Home Sellers, Contract Negotiation, Sales
Education
Christian Brothers University
Christian Brothers University
Sunsight -Antenna Alignment Solutions February 2013 - Present
Alcatel-Lucent November 2013 - February 2015
Ericsson July 2011 - February 2013
Clearwire 2008 - July 2011
T-Mobile April 2007 - April 2008
NewCo Canada 2007 - 2008
Sunsight Instruments March 2007 - December 2007
MetroPCS June 2001 - March 2007
Lucent 2000 - 2001
Nortel 1999 - 2000
Skills
RF, RF Engineering, Antennas, Satellite, Wireless, LTE, CDMA, GSM, WiMAX, UMTS, Cellular Communications, WiFi, T1, Microwave, Telecommunications, System Deployment, 4G, SDH, MapInfo, Transmission, Switches, Testing, Network Optimization, Network Engineering, EVDO, RAN, Network Design, Optimization, IP, Integration, WCDMA, Computer Network..., Communications Audits, 2G, Optical Fiber, Wireless Broadband, Ethernet, Telecommunications..., Mobile Communications, 3G, MPLS, Fiber Optics, GPRS, SS7, Wireless Networking, Edge, VoIP, Broadband, Microwave Engineering, Mobile Devices
Education
University of Miami 2002 — 2004
Master of Business Administration (M.B.A.), International Business
Christian Brothers University 1991 — 1995
BS, Management Information Systems, Dean's List recognition
Christian Brothers High School 1987 — 1991
High School
AT&T Mobility 2012 - Present
T-Mobile 2010 - 2012
Unisource Worldwide, Inc. 2004 - 2010
Delta Air Lines 2000 - 2004
Education
Chicago State University
Bachelor, Business Management
The University of Chicago - Booth School of Business
MBA, Finance, Strategic Management
RBC Capital Markets August 2012 - Present
RBC Capital Markets July 2010 - January 2013
RBC Capital Markets 2007 - July 2010
T-Mobile 2004 - 2007
Nokia 2000 - 2003
Skills
Sybase, SDLC, Software Project..., Fixed Income, Requirements Analysis, Testing, Unix, Requirements Gathering, Capital Markets, Business Analysis, User Acceptance Testing, Trading Systems, Business Requirements, Test Management, JIRA, SQL, Quality Center, Electronic Trading, Agile Methodologies, Derivatives
Education
City University London 2003 — 2004
MSc, Business Systems Analysis & Design
The University of Manchester 1997 — 2000
BEng (Hons), Electronic Engineering
Ashmole School 1989 — 1996
T-Mobile September 2013 - Present
Estrella de Jacob, Inc May 2010 - January 2014
MetroPCS February 2012 - December 2013
Creston Avenue Baptist Church March 2006 - May 2010
Sprint Nextel July 2004 - April 2008
Agere Systems January 2001 - January 2003
Sony Music Entertainment June 1998 - August 1998
Skills
Windows, MapInfo, Matlab, Software, Operating Systems, C, Spanish, Wireless, RF, Foreign Languages, RF Engineering, CDMA, LTE, GSM, 3G, 4G, Audio Engineering, Cellular Communications, Network Design, Network Optimization, Networking, Optimization, Perl, Telecommunications, Electronics
Education
SAE Institute of Technology 2009 — 2009
Diploma, Audio Engineering
Stevens Institute of Technology 2002 — 2004
ME, Electrical Engineering
City University of New York City College 1994 — 2001
BE, Electrical Engineering
Theodore Roosevelt HS 1990 — 1994
Diploma
T-Mobile August 2012 - Present
People for John Choe 2009 - 2009
University Student Senate of CUNY October 2006 - March 2008
University Student Senate of the City University of New York October 2006 - October 2007
Time Warner book group January 2004 - April 2004
Time Warner Book Group June 2003 - September 2003
Skills
Event Planning, Public Speaking, Social Media, Fundraising, Customer Service, Microsoft Office, PowerPoint, Editing, Research, Public Relations, Microsoft Word, Microsoft Excel, Event Management, Blogging
Education
City University of New York City College 2009 — 2012
Bachelor of Arts (B.A.) English, English
Norfolk State University 1997 — 1999
Design Technology
Brooklyn Technical High School 1993 — 1997
High School Diploma, Mechanical Engineering
T-Mobile May 2015 - Present
MetroPCS May 2010 - Present
metroPCS October 2005 - May 2010
U S WEST 1999 - 2000
Skills
Forecasting, Customer Satisfaction, Inventory Management, Team Leadership, Direct Sales, Project Planning, Vendor Management, Account Management, Team Building, Project Management, Cross-functional Team..., Product Marketing, Product Management, Sales Operations
Education
University of Denver
Business Administration and Management, General
City College of San Francisco
T-Mobile May 2008 - Present
T-Mobile October 2005 - May 2008
ServiceMaster September 2004 - August 2005
ServiceMaster January 2003 - September 2004
ServiceMaster February 2002 - January 2003
ServiceMaster June 2001 - February 2002
ServiceMaster January 2001 - June 2001
Skills
Employee Relations, Recruiting, New Hire Orientations, Human Resources, Leaves Of Absence, Process Improvement, Unemployment Claims, Employee Benefits, Workers Compensation, Workplace Investigations, Performance Management, Compensation..., Program Management, Management, FMLA, Personnel Management
Education
Webster University 2003 — 2004
M.A., Human Resources Management
Christian Brothers University 1997 — 2001
B.A., Psychology
T-Mobile July 1997 - March 2007
T-Mobile 1997 - 2007
Education
City University of New York City College
AA, Liberal Arts
Vida Family Medicine Patient Care/ ReceptionWillamette DentalJanuary 2007 - August 2008
T-Mobile August 2004 - October 2006
T-Mobile 2003 - 2006
Education
Chemeketa Community College 2007 — 2009
General/Buisness
T-Mobile April 2005 - Present
T-Mobile 2005 - Present
Education
City University of New York 1997 — 2002
AAS, Microcomputer Business Systems
City University of New York NYCCT 1997 — 2001
AAS, Microcomputer Business Systems
Stroudsburg Area School District; Pleasant Valley School District April 2013 - Present
Herbalife March 2012 - Present
Christian's Bread of Life 2012 - Present
Northampton Community College February 2011 - May 2011
Shawnee Academy - The Beacon School September 2010 - March 2011
T-Mobile December 2007 - February 2010
Verizon January 2001 - March 2006
Verizon 1994 - 2001
Verizon 1991 - 1994
Skills
Instructional Design, Coaching, Team Building, Staff Development, Teaching, E-Learning, Strategic Planning, Project Planning, Payroll, Customer Satisfaction, Training, Conflict Resolution, Cooking, Sales, Sales Management, Customer Service, Higher Education, Leadership Development, Organizational..., Process Improvement, Team Management, Blogging, Call Centers, Public Speaking, Team Leadership, Employee Training, Leadership
Education
Concordia University-Portland 2012 — 2013
Master of Education (MEd), Adolescent Literacy
Concordia University-Portland 2012 — 2013
Master of Education (MEd), Adolescent Literacy
East Stroudsburg University of Pennsylvania 2008 — 2010
Certification, Secondary Education - English
Mercy College 1998 — 2000
MS, Human Resource Management
City University of New York
BA, English Composition and Media Studies
Brooklyn Technical High School 1977 — 1981
AT&T September 2015 - Present
AT&T June 2014 - Present
AT&T April 2012 - May 2014
T-Mobile February 2006 - March 2012
RadioShack March 2005 - November 2006
Skills
Telecommunications, Wireless, Customer Experience, Customer Service, Retail, Team Leadership
Education
San Francisco State University, College of Business 2006 — 2009
Bachelor's Degree, Business/Corporate Finance
City College of San Francisco 2003 — 2006
associates degree, Business
Ericsson October 2014 - Present
Ericsson March 2013 - September 2014
T-Mobile October 2011 - December 2011
Motorola Solutions July 2010 - December 2010
Verizon Wireless January 2008 - September 2009
Sprint Nextel January 2003 - December 2005
Sprint Nextel June 1999 - January 2003
Nortel Networks January 1996 - June 1999
Skills
Switches, Routers, Ethernet, IP, Wireless, Cisco Technologies, Networking, Network Engineering, RF, T1, Core Network, Troubleshooting
Education
City University of New York City College 1990 — 1993
BS, Electro-Mechanical Engineering Technology
Queensborough Community College 1988 — 1990
AAS, Mechanical Engineering Technology
T-Mobile May 2012 - January 2013
WVP Health Authority May 2010 - February 2012
Oregon State University June 2009 - April 2010
Skills
Windows Server, IIS, Desktop Administration, Desktop Deployment, Computer Hardware, Computer Security, Active Directory, PHP, WordPress, Drupal, PSD to Wordpress, Photoshop, GIMP, Inkscape, Adobe Fireworks, CSS3, HTML, JavaScript, jQuery, Website Development, Help Desk Support, Computer Network..., Apache, MySQL
Education
Oregon State University 2008 — 2010
Computer Science, Electrical and Computer Engineering, Communications
Chemeketa Community College 2006 — 2008
Cisco Certified Network Associate (CCNA) Academy
StratoComm Corporation Senior Wireless Architect and Internatioal Regulatory CoordinatorStratoComm Corporation2007 - 2010
IBM Global Services 2006 - 2007
Verizon Wireless - Contractor 2005 - 2005
DoITT – City of NY 2004 - 2005
T-Mobile 2004 - 2004
Lucent Technologies 1998 - 2003
GE Americom 1996 - 1998
DTS Wireless 1992 - 1996
Education
City University of New York City College
MSEE, Telecommunications and Wireless
New York University
No degree, PhD program in Telecommunications
OSU Federal Credit Union October 2014 - Present
Fiserv September 2013 - October 2014
Fiserv November 2009 - September 2013
T-Mobile June 2004 - August 2008
Red Robin March 2001 - July 2003
Skills
Business Analysis, Requirements Analysis, SQL, Process Improvement, SDLC, Requirements Gathering, Access, Quality Assurance, Banking, Project Management, Business Requirements, C#, User Acceptance Testing, Change Management, Visio, Agile Methodologies, Software Project..., HTML, Cross-functional Team..., Quality Center, Systems Analysis, Technical Writing, Unix, XML, JavaScript, Java, Microsoft Office, Microsoft SQL Server, Oracle Application..., Windows, Probability and..., Public Speaking, Telecommunications, Networking, Software Implementation, Analysis, Data Analysis, OnBase, Leadership, Program Management, Databases
Education
Oregon State University 1998 — 2003
Bachelor of Science (BS), Management/Business Information Systems
Chemeketa Community College 1995 — 1997
Associate of Arts (A.A.), Business Management Transfer Degree
T-Mobile October 2008 - November 2009
Genentech,Inc 2003 - 2006
Williams-Sonoma, Inc. May 2000 - August 2002
Gilead Sciences April 1999 - May 2000
Genentech June 1998 - April 1999
One Workplace August 1997 - June 1998
FACs for Offices 1996 - 1997
Coordinated Resources 1994 - 1996
Skills
PowerPoint, Excel, Outlook, Word, Access, Floorplanning, Project Planning, Budget Management, Travel Planning, Purchasing, Accounts Payable
Education
UC Berkeley Extension 2000 — 2003
Interior Design
City College of San Francisco 1993 — 1994
Paralegal Studies
T-Mobile June 2003 - Present
Circuit City January 1999 - January 2002
Skills
Account Management, Sales Operations, Wireless, Telecommunications, Solution Selling, Customer Satisfaction, Management, Sales Management, Direct Sales, Customer Retention, Sales, Sales Process, Retail, Training, Inventory Management, Analysis, Team Leadership, Selling, Business Development, Cold Calling, Cross-functional Team...
Education
Monmouth College 1998 — 2005
Bachelor's degree, Physics
City Colleges of Chicago-Richard J Daley College 1999 — 2000
Associate of Science (A.S.), Physics
HBW Leads February 2011 - April 2011
Popeyes Louisiana Kitchen April 2010 - August 2010
Oregon Department of Revenue January 2009 - May 2009
T-Mobile August 2005 - January 2009
Safeway April 1999 - July 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Management, Schedule Control, Order Management, Inventory Management, Account Management, Payroll, Payment Card Processing
Education
McNary High School 1992 — 1996
Diploma, General Studies
Chemeketa Community College
Business Management, Business
Reynolds Packaging Group Sr. HR GeneralistReynolds Leveraged ServicesJanuary 2011 - Present
Alcoa Packaging and Consumer Group April 2004 - March 2008
T-Mobile March 2003 - April 2004
Skills
Employee Relations, Benefits Administration, Employee Benefits, Accounting, Customer Service, Succession Planning, Talent Management, Human Resources, HRIS, Onboarding, Labor Relations, Applicant Tracking..., Personnel Management, Workforce Planning
Education
Chestnut Hill College
Bachelor's
Muhlenberg College
Bachelor's, Human Resources
Capital Regional Medical Center August 2012 - Present
Capital Regional Medical Center April 2009 - July 2012
Pitney Bowes November 2006 - October 2008
T-Mobile 1997 - 2004
Skills
Nursing, Hospitals, Healthcare, BLS, Patient Safety, Medical/Surgical, Inpatient, Medicine, HIPAA, Case Managment, Medical Terminology
Education
Chipola College 2011 — 2012
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Lively Technical Center 2009 — 2011
Practical Nursing, Vocational Nursing and Nursing Assistants
T-Mobile November 2013 - Present
Fifth Third Bank January 2012 - November 2013
Verizon Wireless October 2008 - June 2012
DirectBuy, Inc. July 2007 - August 2008
Lowe's Home Improvement June 2005 - April 2007
Education
Thomas More College 2011 — 2013
Bachelor, Business administration
Cincinnati State Technical and Community College 2009 — 2011
Bachelor of Business Administration (B.B.A.), Legal Assistant/Paralegal
T-Mobile 2014 - 2015
T-Mobile November 2011 - 2014
Skills
Telecommunications, Management, Customer Service, Sales, Project Management, Microsoft Office, People Management, People Development
Education
City Colleges of Chicago-Richard J Daley College
T-Mobile January 2013 - Present
T-Mobile March 2012 - Present
Skills
Training, Training Facilitation, Positivity, Sales Operations, Adaptability, Technical Training, Education, Knowledge-hungry Learner, Dynamic Speaker, Public Speaking, Data-driven Decision..., Intuitive Development, Customer Service, Call Center, customer care, Retention Programs
Education
Chemeketa Community College
Salem Health November 2012 - Present
Salem Health October 2010 - November 2012
T-Mobile October 2004 - June 2009
Skills
Customer Service, Registration, Health Insurance, Microsoft Office
Education
Chemeketa Community College 2011 — 2014
Mississippi Gulf Coast Community College 1995 — 2001
T-Mobile 2009 - Present
Education
City Colleges of Chicago-Wilbur Wright College
T-Mobile January 2004 - Present
Skills
NSN/Nokia 3G/4G Flexi..., NSN/Nokia 2G BSS/BTS..., Alcatel/Lucent 7705 CSR..., Andrew/Commscope...
Education
Old Dominion University 1991 — 1993
University of Colorado Boulder 1985 — 1987
Bachelor's degree, City/Urban, Community and Regional Planning
Christopher Newport University 1982 — 1985
Accounting and Business/Management
The Battery Source DBA Batteries Plus Bulbs April 2012 - Present
Starbucks October 2007 - April 2010
T-Mobile June 2005 - April 2009
Skills
Communication, Sales, Customer Service, Microsoft Office, Typing, Retail, Retail Sales, Inventory Management, Cashiering, Time Management, Visual Merchandising, Inventory Control, Merchandising, Team Leadership, Employee Training, Telephone Skills, Microsoft Word, POS, Teamwork, Leadership, Cash Handling
Education
Chemeketa Community College 2010 — 2012
Associate of Arts (AA), General Studies
Corban University 1997 — 1999
Sprint May 2013 - Present
Mitchell's Phone Services January 2011 - Present
Castle Skateland December 2004 - Present
RSW Group November 2011 - May 2013
T-Mobile March 2008 - January 2009
Radioshack October 2005 - June 2006
Skills
Retail Sales, Sales, Customer Satisfaction, Retail, Wireless, Customer Experience, Customer Retention, Telecommunications, Team Leadership
Education
Cincinnati State Technical and Community College 2007 — 2010
Associate's degree, Computer Systems Networking and Telecommunications
J.C HomeMakers August 2015 - Present
T-Mobile July 2013 - Present
Skills
Editing, Creative Writing, Blogging, Social Media, Copy Editing, Journalism, Research, Copywriting, Public Speaking, Proofreading
Education
DeVry University 2015 — 2017
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management
City Colleges of Chicago-Wilbur Wright College
Associate's degree, General Studies
Vans June 2013 - August 2013
T-Mobile January 2006 - March 2009
Safeway January 2004 - March 2005
Wrangell Parks and Recreation June 2002 - July 2003
Education
Western Oregon University 2011 — 2014
Bachelor's Degree, Social Sciences, Humanities, and Mathematics., 3.44
Chemeketa Community College 2009 — 2011
Associate's Degree, Associate of Arts Oregon Transfer (AAOT)
Wells Fargo May 2010 - Present
T-Mobile May 2008 - April 2010
Medallion Cabinetry November 1999 - October 2008
Skills
Sonar technician..., Food Service, Computer Maintenance, General Administrative..., Cabinetry, Food Safety
Education
U.S. Navy Sonar "A" School 1995 — 1996
Sonar systems operator certification, Active and passive systems
Chemeketa Community College
General transfer degree, Accounting and Computer Science
T-Mobile July 2010 - Present
Nike August 2009 - October 2010
Enterprise Rent-A-Car June 2006 - June 2008
Skills
Customer Retention, Customer Satisfaction, Customer Acquisition, Critical Thinking, Sales, Direct Sales, Strategic Selling
Education
City College of San Francisco 2005 — 2008
H&R Block January 2015 - April 2015
US Dept of Commerce, Economics and Statistics Administration, Bureau of the Census March 2009 - June 2010
T-Mobile October 2001 - January 2008
Garten Services, Inc. August 1998 - September 2001
Skills
Customer Service, Management, Accounting, Microsoft Word, Financial Analysis, Leadership, Financial Reporting, Sales, Strategic Planning, MicroSoft Office Word..., QuickBooks, Lotus 123
Education
College of the Redwoods 1975 — 1976
Electronics Fabrication and repair
Chemeketa Community College
MS Office Word, Excel, Access, Outlook and Power Point seminars