T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
radiator depot January 2015 - Present
On The Border November 2012 - December 2014
T-Mobile March 2005 - March 2008
Citibank June 2003 - October 2005
Alliance Data Retail Services January 1998 - March 2003
Skills
Sales, Customer Service, Logistics, People Skills, Microsoft Office
Education
Johnson County Community College 1998 — 2001
Associate's Degree, General Studies, 3.4 GPA, degree not complete yet
Shawnee Mission North HS 1994 — 1998
High School, General Studies, 3.8 GPA average
Windsor Fashions November 2014 - Present
Windsor Fashions June 2014 - November 2014
T-Mobile January 2014 - June 2014
Theory June 2013 - October 2013
Alex and Ani November 2012 - May 2013
Nordstrom August 2011 - August 2012
Skills
Merchandising, Fashion, Leadership, Management, Customer Service, Sales Management, Loss Prevention, Public Speaking, Textiles, Visual Merchandising, Retail Sales, Operations Management, Client Development, Store Operations, Store Management, Driving Results, Recruiting
Education
Norwalk Community College 2012 — 2014
Associate's Degree in Science, Marketing/Marketing Management, General
Johnson and Wales University 2010 — 2012
Transfer, Fashion Merchandising and Retail Marketing
Go Wireless Communications Inc December 2014 - Present
T-Mobile August 2013 - December 2014
Whistling Pines Gun Club August 2011 - August 2013
Carnival Cruise Lines June 2003 - June 2011
Real Estate January 2008 - January 2009
Keller Williams Realty March 2007 - December 2007
winslow bmw June 2002 - June 2003
Winslow BMW Volkswagen May 2002 - December 2002
Camelback BMW September 2001 - April 2002
Daniels Chevrolet July 1998 - January 1999
Skills
Cruising, Marketing, Marketing Strategy, Selling, Real Estate, Contract Negotiation, Negotiation, Sales, Sales Management, Customer Service, Emergency Medicine, Training, E-commerce, Project Planning, Purchasing, Customer Satisfaction, Social Media Marketing, Team Building, Leadership, Teamwork, Hospitality
Education
Pikes Peak Community College 2011 — 2014
Community Emergency Response TrainingColorado 2010 — 2012
National Certification, Emergency Medical Technology/Technician (EMT Paramedic)
johnson and wales 1991 — 1992
Associate of Arts (AA), Culinary Arts/Chef Training
Johnson and Wales University 1990 — 1991
AA Culinary Arts, Culinary Arts/Chef Training
Sandia High School 1983 — 1985
T-Mobile September 2014 - Present
Microsoft / CBRE September 2012 - September 2014
Burns & McDonnell April 2010 - May 2012
JACOBS March 2006 - March 2010
Woolpert March 2004 - January 2006
Hallmark Cards January 1990 - February 2004
Skills
LEED AP, Project Planning, Facilities Management, Feasibility Studies, Project Management, Architectural Design, Submittals, Space-planning, Space Management, Program Management, Strategic Planning, Workplace Solutions, Architecture, Construction Management, Integrated Project..., Comprehensive Planning, Green Building, Sustainable Design, Mixed-use, LEED, Sustainability, Space planning
Education
Kansas State University 1977 — 1982
BS Interior Architecture
Cintas June 2015 - Present
YP July 2013 - June 2015
Verizon Wireless November 2006 - July 2013
t mobile January 2002 - February 2003
Skills
Direct Sales, M2M, Solution Selling, Cold Calling, Customer Retention, Sales Operations, Account Management, Telecommunications, Salesforce.com, Sales, B2B, Long Distance, Sales Presentations, Channel, Cellular Communications, Sales Process, Sales Management, Customer Satisfaction, Lead Generation, New Business Development, Marketing, Mobile Devices, Customer Service, Leadership
Education
Johnson County Community College
bishop Leblond
Morley Real Estate Group April 2013 - Present
T-Mobile January 2012 - March 2013
Village of Providence 2005 - 2008
Skills
National Association of..., Real Estate Transactions, Real Estate, First Time Home Buyers, New Home Sales, Single Family Homes
Education
Grissom High School 1993 — 1997
Advanced Diploma
John C Calhoun State Community College
Business Administration
SMG - Service Management Group January 2015 - Present
Service Management Group July 2012 - December 2014
T-Mobile March 2010 - July 2012
Plaza III The Steakhouse May 2006 - March 2010
Boulevard Brewing Company May 2009 - August 2009
Uno Chicago Grill January 2001 - May 2006
Skills
Microsoft Office 2007, Mobile Solutions, Telecommunications..., Fleet Management Mobile..., Courier Industry Mobile..., M2M Mobile Connectivity, Solutions Marketing, Business, Business Development, Marketing, Selling, Sales, Leadership, Sales Operations, Cold Calling, New Business Development, Sales Management, Retail, Market Research, Budgets, Time Management, Training, Business Intelligence, Employee Training, Management, Strategic Planning
Education
MidAmerica Nazarene University 2012 — 2014
Master of Business Administration (M.B.A.), 4.0 GPA
University of Missouri-Kansas City 2008 — 2011
Bachelor of Business Administration, Marketing
Johnson County Community College 2003 — 2006
Associates of Arts in Liberal Arts, Business and Law
Olathe East
Apria Healthcare March 2014 - September 2014
Examinetics October 2013 - December 2013
Harte-Hanks, Inc. November 2011 - October 2013
T-Mobile March 2006 - March 2010
Compdata Surveys January 2005 - January 2006
Kensington Research and Recovery February 2003 - December 2004
Skills
Customer Service, Customer Satisfaction, Customer Retention, Sales Management, Property Tax, National Association of..., Sales Audit, Fraud Detection, digital support, Job Coaching, Training, New Hire Training, Hiring Practices, Payroll, Remote Monitoring, Selling, Sales Process, Time Management, Call Centers, Customer Experience, Quality Assurance, Budgets, Sales, Coaching, Hiring, Strategic Planning, Process Scheduler, Purchasing, Cold Calling, Employee Training, Technical Support
Education
Johnson County Community College 2014 — 2017
Associate's Degree, Business Administration and Management, General
University of Phoenix 2007 — 2015
n/a, Business Administration and Management, General
SMNW
MULTIVAC Group March 2015 - Present
Family Features Editorial Syndicate October 2013 - January 2015
Kryger Glass April 2013 - July 2013
Samsung October 2012 - January 2013
Paycor September 2011 - January 2012
T-Mobile September 2009 - June 2011
Alorica March 2008 - August 2009
NanoScale Corporation September 2005 - June 2007
Farm Bureau Financial Services 2004 - 2005
Skills
Public Speaking, Communication, Microsoft Office, Presentation Skills, Basic HTML, Organizational..., Intercultural..., Process Improvement, Speech Writing, Problem Solving, Sales, Customer Service, Content Management, Research, Social Media, Reporting & Analysis, Customer Support, Inside Sales, Project Coordination, Leadership, Sales Support Tools, Team Building, Sales Operations, Customer Satisfaction, Customer Retention, Training, Microsoft Excel, Marketing, PowerPoint, Microsoft Word, Outlook, Telecommunications, Customer Experience, CRM, Call Centers, Time Management, Sales Process, Employee Training, Retail, Marketing Strategy, Social Media Marketing, Event Planning, Internal Communications, Office Administration
Education
Kansas State University 2004 — 2009
Bachelor of Science (B.S.), Political Science and Government
Kansas State University 2004 — 2009
Bachelor of Science (B.S.), Speech Communication and Rhetoric
Johnson County Community College 2014 — 2014
HTML Basics, A
Riverside Transport, Inc. January 2014 - Present
Peterson Properties December 2012 - October 2013
T-Mobile May 2008 - April 2011
Bank of America August 2005 - March 2008
Skills
Customer Service, Sales, Banking, Time Management, Troubleshooting, Auditing, Microsoft Word, Microsoft Office, Microsoft Excel, Employee Training, Team Building, Customer Satisfaction, Team Leadership, Telephone Skills, Social Media Marketing, Strategic Planning, PowerPoint, Budgets
Education
University of Central Missouri 2014 — 2015
In Progress, Criminal Justice and Corrections
Johnson County Community College 2011 — 2012
Associate of Arts (AA), Criminal Justice
Providence Health & Services February 2012 - Present
T-Mobile April 2008 - February 2012
Target March 2006 - March 2008
Papa Johns March 2006 - June 2006
Skills
Customer Service, Telecommunications, Troubleshooting, Retail, Merchandising, Customer Satisfaction, Inventory Management, Loss Prevention, Training, Microsoft Office, PowerPoint, Customer Experience, Microsoft Word, Microsoft Excel, POS, Inventory Control, Store Management, Outlook, Call Centers, Data Entry, Team Leadership, Telephone Skills, Healthcare, Appointment Scheduling, Time Management, Great Motivator, Sales, Management, Retail Sales, Process Improvement, Leadership
Education
Johnson County Community College 2009 — 2009
Applied Science
Nebraska Furniture Mart August 2015 - Present
Mission:Repair Express October 2014 - April 2015
Mission Repair February 2012 - October 2014
T-Mobile December 2010 - November 2011
Superior Chevrolet December 2009 - July 2010
Skills
Electronics Repair, Music Theory, Music Education, Home Theater, Philosophy, Communication, Acting, Acting Training, Deconstruction, Music..., Rhythm Guitar, Lead Guitar, Singing, Harmonization, Creative Problem Solving, Computer Repair, Cell Phone Repair, Electronics Diagnostics, Research, Logic Pro, Cubase, Bass Guitar, Mandolin, Retail Sales Experience
Education
Kansas State University 2002 — 2007
Bachelor of Science (B.S.), Theater
Johnson County Community College 1998 — 2000
None, Theatre/Theater
La-Z-Boy July 2012 - April 2015
T-Mobile June 2010 - January 2012
Best Buy October 2009 - March 2010
Sprint Nextel October 2004 - September 2009
Skills
Sales Operations, Telecommunications, Customer Satisfaction, Sales Management, Team Building, Customer Service, Leadership, Management, Sales, Microsoft Office, Inventory Management, Recruiting, Training, Multi-unit, Retail, Merchandising, Multiple Location..., Team Training &..., Prospecting & Closing, New Business Development, Multi-Unit, Account Management, Direct Sales, Customer Experience, Customer Retention, Team Leadership, Mobile Devices, Store Management, Hiring, Sales Process, Wireless, Coaching, Solution Selling, P&L Management, Profit, Employee Training, Cold Calling, B2B, Sales Presentations, Salesforce.com, Marketing Strategy
Education
Johnson County Community College 1998 — 2001
Journalism
University of Phoenix-Kansas City Campus
Premier Agendas, a division of School Specialty, Inc. April 2011 - Present
T-Mobile September 2002 - September 2010
Chef's Outlet August 1997 - December 2001
Fountain Bakery September 1991 - September 1996
Skills
Sales Operations, Customer Service, Inventory Management, Data Entry, Outlook, Oracle Applications, Windows, Microsoft Word, PowerPoint, Microsoft Excel, Retail, Restaurants, Android, Blogger, Drawing, YouTube, Time Management, Customer Satisfaction, Account Management, Hiring, Leadership, Team Building
Education
Kalamazoo Valley Community College 1983 — 1984
Art/Art Studies, General
Portage Northern High School 1978 — 1980
Sunshine Home Health October 2014 - Present
Apria Healthcare September 2013 - October 2014
T-Mobile September 2005 - April 2012
Alliance Data Retail Services September 1999 - September 2005
Skills
Call Centers, Customer Retention, Customer Satisfaction, Customer Experience, Customer Service, Sales, Training, Team Leadership, Team Building, Telecommunications, Account Management, Performance Management, Sales Operations
Education
Johnson County Community College 2000 — 2007
Business
The University of Kansas 1998 — 1999
Bishop Miege 1994 — 1998
High School Diploma
Capgemini Consulting May 2014 - Present
Infosys Consulting, Inc. March 2012 - May 2014
Oceaneering December 2010 - December 2011
Rice University September 2009 - May 2010
Parkway Properties, Inc. June 2009 - August 2009
Methodist Hospital March 2009 - May 2009
T-Mobile December 2006 - August 2008
Aspen Marketing Services March 2005 - October 2006
Alcon Laboratories, Inc. May 2002 - September 2002
Texas Southern University September 2000 - April 2002
Skills
Analysis, Market Research, Pricing Strategy, Financial Modeling, Segmentation, Data Analysis, Business Analysis, Optimization, SPSS, People Management, Conjoint Analysis, Competitive Analysis, Consultative Selling, Corporate Communications, Monte Carlo Simulation, Strategic Planning, Product Development, New Business Development, Forecasting, Copywriting, Salesforce.com, CRM, Optimizations, Selling, Management, Business Planning, Project Planning, Strategy, Training, Marketing Communications, Team Management, Sales Operations, Management Consulting, Recruiting, Market Analysis, Leadership, Business Strategy, Sales, Business Development, Cross-functional Team..., Telecommunications, Marketing, Start-ups, Business Process..., Analytics, Consulting, Business Intelligence, Project Management, Product Management
Education
Rice University - Jesse H. Jones Graduate School of Management 2008 — 2010
MBA, Marketing
Texas Southern University 2000 — 2006
BBA, Marketing
BASYS Processing Inc. July 2012 - Present
T-Mobile 2008 - 2012
Planet Sub Restaurant July 2003 - May 2008
Skills
Management, Sales, Customer Service, Marketing, Database Design, Data Entry, Troubleshooting, Accounting, Organizational Design, Customer Escalation..., Team Leadership
Education
Johnson County Community College
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Nike March 2015 - Present
Nike March 2015 - Present
Nike August 2014 - March 2015
Verizon Wireless June 2013 - August 2014
Sunglass Hut January 2012 - June 2013
T-Mobile January 2010 - January 2012
Skills
Sales, Customer Service, Hiring, Sales Management, Merchandising, Process Scheduler, Time Management, Retail, Loss Prevention, Management, Inventory Management, Team Building, Team Leadership, Visual Merchandising, P, Forecasting, Inventory Control, Retail Sales, Microsoft Excel, Microsoft Word, Customer Relations, Customer Satisfaction, Sporting Goods, Inventory, Asset Protection, Store Management
Education
North Shore Community College 2011 — 2013
Associate Degree, Business Administration and Management, General
Johnson and Wales University 2009 — 2010
Business Administration and Management, General
Pinkerton Academy 2005 — 2009
High School, General Studies
T-Mobile August 2014 - Present
Sprint July 2013 - August 2014
Clearwire October 2009 - July 2013
MIT Lincoln Laboratory June 2009 - September 2009
Sandia National Laboratories May 2007 - August 2007
Skills
RF, LTE, WiMAX, Routing, WAN, Spatial Data Management, VoIP, Antennas, GSM, RF Engineering, Wireless, 4G, IP, Wireless Networking, Ethernet, Microwave, Network Engineering, CDMA, Network Design, WiFi, UMTS
Education
Kansas State University 2006 — 2008
MS, Electrical Engineering
Kansas State University 2001 — 2008
BS, Computer Engineering
Towne Manor West Nursing and Rehabilitation Center August 2013 - Present
Towne Manor West Nursing and Rehabilitation Center August 2013 - Present
Victim Services Center of Montgomery County, Inc. January 2013 - June 2013
AT&T Mobility May 2012 - January 2013
T-Mobile June 2006 - October 2011
Skills
Customer Service and..., Client Relations Skills, Program Coordination, Child Sexual Abuse, Sexual Trauma, Education, Experience Working with..., Sexuality Education, Training Delivery, Office Administration, Administrative..., Medical Terminology, medical secretary, Community Outreach, Communication Skills, Marketing Communications, Microsoft Office
Education
Johnson and Wales University 2002 — 2006
Bachelor's degree, Marketing with concentrations in Communications and Leadership
Apria Healthcare August 2011 - Present
T-Mobile July 2006 - August 2011
Skills
Process Improvement, Call Centers, Quality Assurance, Insurance Verification, Order Processing, Order Management, Order Fulfillment, Medicare, Medicare/Medicaid..., Medicare Part B, Healthcare, Durable Medical..., Customer Satisfaction, Customer Relations, Customer Experience, HIPAA, Managed Care, Healthcare Management, Healthcare Industry, Hospitals, Leadership, Training, Team Building, Customer Service, Outlook
Education
Johnson County Community College 2000 — 2003
General Studies
Olathe North High School 1996 — 2000
High School Diploma, General Studies
Farmers Insurance September 2014 - Present
Shane Co. May 2013 - June 2014
T-Mobile July 2008 - May 2013
Embarq Logistics June 2007 - July 2008
Sprint July 1998 - February 2006
Skills
Property, General Insurance, Liability, Term Life Insurance, Customer Service, Life Insurance, Casualty Insurance, Sales, Umbrella Insurance, Workers Compensation, Commercial Insurance, Management, Marketing, Account Management, Team Building, Customer Satisfaction, Telecommunications, Sales Management, Customer Retention, Direct Sales
Education
Johnson County Community College 2004 — 2005
Marketing
De Soto Highschool
T-Mobile September 2007 - Present
UPS August 2005 - September 2007
Sears, Roebuck and Co. August 2003 - September 2005
Skills
Retail Sales, Customer Service, Customer Retention, Sales, Customer Satisfaction, Retail, Customer Experience, Direct Sales, Telecommunications, Wireless, Cellular Communications, Time Management, Management, Team Leadership, Sales Operations, Sales Management, Quotas, Mobile Devices, Training, M2M, Microsoft Office, LTE, Inventory Management, Store Management, GSM, Mobile Technology, Mobile Communications, Merchandising, Hiring, Employee Training, Driving Results, Coaching, Recruiting, Forecasting, VoIP, Visual Merchandising, Outlook, P, Mobile Broadband, Profit, 4G, Loss Prevention, POS, Wireless Broadband, Inventory Control, Teamwork, Team Building, Leadership, Account Management, Sales Process
Education
Johnson County Community College
Quest Diagnostics December 2013 - Present
Quest Diagnostics November 2012 - December 2013
Collaborative-tech January 2010 - July 2012
T-Mobile September 2003 - January 2010
Pegasus Communications April 2003 - September 2003
TeleTech May 2000 - April 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Windows, Teaching, HTML, Quality Assurance, Call center, Quality Auditing, Soundbooth, Call Center, Call Centers, Customer Satisfaction, Team Leadership, Software Documentation, Troubleshooting, Technical Support
Education
Kansas City Kansas Community College 1999 — 2000
Computer and Information Sciences and Support Services
Wartburg College 1998 — 1999
Computer and Information Sciences and Support Services
JC harmon High school 1994 — 1998
High school degree, basic studies, 3.45
Longhorn Steakhouse July 2014 - February 2015
Longhorn Steakhouse July 2014 - February 2015
T-Mobile June 2013 - January 2014
TD Bank Group 2011 - 2012
Famous Footwear 2008 - 2011
AT&T Mobility 2006 - 2007
Skills
Adobe Creative Suite, Microsoft Office, Sony Vegas, Acid Pro, Project Management, Sales Management, Customer Service, Telemarketing, Finance, Sales, Social Media, Twitter, Facebook Marketing, Facebook Fan Page..., Skype, Microsoft Excel, Microsoft Word, Close Attention to..., Inventory, Quality Assurance, Alarm Systems, Cash Handling Experience, Filing, Cashiering, Money Management, Managed Money, Client Confidentiality, Active Listening, Service Orientation, Negotiation, Mobile Phone Apps, Phone Banking, Banking, Strategic Planning, Retail, Customer Satisfaction, Time Management, Marketing, Leadership, Customer Retention, Team Leadership, Facebook, Analysis, Social Networking, Retail Sales, Employee Training, Management, Training, Customer Experience, Call Centers
Education
Westwood College-Los Angeles 2012 — 2014
Associate's degree, Business Administration and Management, General
Johnson and Wales University
Business Administration and Management, General
Middletown High School
Wholesale Alliance d/b/a Pharmacy First June 2013 - Present
Centriq Training October 2012 - April 2013
T-Mobile 2003 - 2012
Skills
CompTIA A+ Certification, CompTIA Security+..., Troubleshooting, Windows 7, Computer Hardware, Active Directory, Windows Server, Technical Support, Network Administration, Windows, TCP/IP, DNS, DHCP, Software Installation, Wireless Networking, Networking, Servers, VMware, Hardware, LAN-WAN, Customer Service, System Administration, Computer Repair, Information Technology, Windows Vista, XP, Operating Systems, Windows Server 2008 R2, Switches
Education
Centriq Training 2012 — 2013
IT Administrator Certificate
Ottawa University-Kansas City
Bachelor of Arts (B.A.), Information Technology
Johnson County Community College
Associate of Arts and Sciences (A.A.S.), Information Technology
Community College of the Air Force
Associate of Arts and Sciences (A.A.S.), Security Administration
3C Packaging, Inc April 2011 - Present
Fontaine Landscaping, Inc. November 2010 - April 2011
Johnston County Community College July 2010 - November 2010
HR Partner Advantage, LLC January 2009 - July 2010
Cary Printing Company, Inc. May 2008 - January 2009
HR Partners January 2008 - January 2009
Greenscape Inc. June 2005 - January 2008
Pennsylvania State University August 2004 - June 2005
T-Mobile April 1997 - November 2003
Omnipoint Communications 1997 - 2000
Skills
Employee Relations, Human Resources, Performance Management, Employee Benefits, HR Policies, Personnel Management, Career Development, Recruiting, Workforce Planning, Employee Handbooks, Employee Training, Payroll, Training, Employee Management, Benefits Administration, HR Consulting, FMLA, Employee Engagement, Leadership, Employment Law, Talent Management, Lean Manufacturing, Staff Development, Compensation & Benefit, Incentive Programs, Job Fairs, Onboarding, Job Descriptions, Human Capital, Strategic HR, Employment, Union Avoidance, Employee Recognition, Charity Work, Fundraising, Legal Compliance, Employees, HRIS, Coaching, Policy, New Hire Orientations, Human Resource..., College Recruiting, Process Improvement, Talent Acquisition, Career Counseling, Hiring, Interviews, Management, Organizational...
Education
Penn State University 2005 — 2011
Bachelor of Arts, Organizational Leadership
Johnson and Wales University 1991 — 1994
Associates of Science, Hotel/Restaurant Management
Bishop Conwell Catholic High School 1987 — 1991
HS Diploma, Academic
St. Michael the Archangel 1979 — 1987
Freelance July 2011 - Present
T-Mobile October 2007 - July 2011
Kansas City Art Institute August 2003 - May 2007
Skills
Illustrator, Graphic Design, Portraits, Illustration, Adobe Creative Suite, Typography, Layout, Logo Design, Painting, Photoshop, InDesign, Storyboarding, Art Direction, Art, Photography, Drawing, Flash, Dreamweaver
Education
Kansas City Art Institute 2003 — 2007
Bachelor of Fine Arts (B.F.A.), Illustration
Acumen Works February 2007 - Present
T-Mobile January 2005 - October 2006
T-Mobile January 2002 - December 2004
T-Mobile January 2001 - December 2001
T-Mobile July 1999 - December 2000
Skills
Strategy, CRM, Program Management, Business Intelligence, Business Development, Management, Team Leadership, Team Management, Leadership, Project Management, Sales Operations, Sales Management, Wireless, Vendor Management, Telecommunications, Mobile Devices, Customer Experience, Integration, Cross-functional Team..., Analytics, Strategic Planning, Account Management, Sales, Business Analysis, Sales Process, Product Management, Process Improvement, Analysis, Direct Sales, Solution Selling, New Business Development, IT Strategy, Call Centers, Strategic Partnerships, Enterprise Software, Product Marketing, Retail, Customer Retention, Business Process, Business Process..., Negotiation, E-commerce, Customer Satisfaction, Team Building, P&L Management, Start-ups, Competitive Analysis, Forecasting, Networking, SaaS
Education
Kansas State University 1998 — 2001
Commerce Bank December 2013 - Present
Commerce Bank September 2010 - Present
Golf Course Superintendents Association of America April 2007 - September 2010
T-Mobile June 2003 - April 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, Editing, Event Planning, Proficient Typing Skills, Databases, SharePoint, Knowledge Base, Data Reconciliation, G/L Reconciliations, Web Applications, Inventory Management, Photography, Digital Photography, Portrait Photography, Photos, Customer Retention, Employee Training, Troubleshooting, Small Business, SBA, SBA 504, Laboratory Technicians, Billing Systems, Regulatory Documentation, Documentation Practices, Process Flow..., Appraisals, Title Insurance, Title Searches, Commercial Insurance, Environmental Compliance, Legal Compliance
Education
Johnson County Community College 2001 — 2007
Entrepreneurial and Small Business Operations, Photography
Lawrence High School 1997 — 1999
General Studies
Academy of Mount Saint Scholastica 1995 — 1997
General Studies
BASYS Processing Inc. 2012 - Present
The Cheesecake Factory 2007 - 2013
T-Mobile 2010 - 2012
Green Lantern Car Wash 2009 - 2009
Darden Restaurants/Olive Garden 2006 - 2007
Pizza Hut 2004 - 2006
USD 365 - Garnett 2002 - 2005
Skills
Communication, Customer Satisfaction, Customer Service, Networking, Sales, Training, Troubleshooting
Education
Penn State University 2010 — 2013
Bachelor of Science (BS), Information Technology
Johnson County Community College 2008 — 2009
General Electives
University of Kansas 2005 — 2006
Business Administration and Management, General
RBA Incorporated November 2013 - Present
Paycor July 2012 - November 2013
T-Mobile May 2009 - June 2012
T-Mobile May 2009 - June 2012
Alltel Wireless March 2008 - May 2009
Blockbuster February 2005 - July 2008
Skills
Payroll, Superior Client Service, Time Management, Organization, Leadership, Multi Tasking, Coaching, Customer Service, Customer Retention, Activations, Telecommunications, Call Center, Team Building, Troubleshooting, Windows 7, Quality Assurance, Project Planning, Sales, Call Centers, Data Entry, Retail, Customer Experience, Business Analysis
Education
Kansas State University 2004 — 2008
Bachelor of Science (B.S.), Sociology
TheWiseGorilla.com December 2011 - Present
Primerica February 2008 - May 2013
Primerica February 2011 - March 2013
T-Mobile June 2007 - June 2011
Gateway Mortgage Group March 2006 - March 2008
Harte-Hanks April 2004 - May 2007
Skills
Term Life Insurance, Leadership Development, Business Strategy, Insurance, Team Building, Project Planning, Leadership, Management, Customer Service, Customer Satisfaction, Sales Management, Strategy, Recruiting, Small Business, CRM, Call Centers, Coaching, Sales, Training
Education
Kansas State University 1993 — 1998
Junction City 1991 — 1993
Diploma, General
T-Mobile Helping customers who did not speak English or Speak well, to resolve billing and phone issues. Also, sold phones.TranslatorFree Lancer
Skills
Translation, Graphic Arts, Administrative..., Office Administration, Spanish, Training, Proofreading, English, Teaching, French, Editing, Public Relations, Writing, Creative Writing
Education
John C Calhoun State Community College 2006 — 2007
GED
Keolis July 2015 - Present
Cayan LLC June 2012 - July 2015
Merchant Warehouse November 2011 - June 2012
T-Mobile June 2009 - August 2011
Skills
Technical Support, Sales, Customer Service, Customer Satisfaction, Call Centers
Education
Johnson & Wales University 2007 — 2009
Associate's degree, Entrepreneurship/Entrepreneurial Studies
The University of Kansas December 2014 - Present
T-Mobile 2006 - 2009
Skills
Data Analysis, SAS Programming, Tableau, Database Design, Access, Microsoft Excel, SQL, FileMaker, Microsoft Office, Technical Writing, Sociology, Social Research, PowerPoint
Education
University of Kansas 2012 — 2014
Bachelor of General Studies, Sociology
Johnson County Community College 2010 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Johnson County Community College Customer ServiceUnited Health Care Prescrition SolutionsAugust 2007 - August 2008
T-Mobile June 2006 - June 2007
Skills
Computers, Adobe Creative Suite, Microsoft Office, WordPress, HTML 5, CSS3, Prezi, Open Office, Web Editing, Sound Editing, Video Editing, Photography, Writing, Video Production, Customer Satisfaction, Wiring Diagrams, Electricity, Spot Welding, Brazing
Education
Johnson County Community College 2011 — 2013
Associate's degree, Game and Interactive Media Design
Area Technical School 2005 — 2006
HVAC
Microsoft December 2013 - Present
Deutsche Telekom October 2011 - November 2013
T-Mobile August 2009 - September 2011
T-Mobile January 2009 - July 2009
T-Mobile 2008 - December 2008
Deutsche Telekom 2005 - 2008
Skills
Performance Management, Talent Management, Personnel Management, Succession Planning, Human Resources, Talent Acquisition, Workforce Planning, Program Management, Employee Relations, Organizational..., Onboarding, Organizational Design, Change Management, Recruiting, Leadership Development, Strategy, Leadership, Management, Applicant Tracking..., Cross-functional Team..., Team Management
Education
Justus Liebig University Giessen 1999 — 2005
Master's, Psychology
Internal Revenue Service January 2013 - Present
Lowe's February 2011 - June 2012
Sporting Kansas City May 2011 - August 2011
USMP 2009 - 2011
T-Mobile August 2007 - October 2008
Education
Johnson County Community College 2011 — 2013
Mass Communications- Video production
T-Mobile October 2014 - Present
UNC Charlotte January 2013 - July 2014
Skills
Matlab, C++ Language, TinyOS, Cadence Virtuoso, Agilent ADS, RF Engineering, Wireless Networking, MathCAD, nesC, C, Python, C++, Device Drivers, Wireless, ModelSim, Assembly Language, Embedded Software, Microcontrollers, Embedded Systems, Simulink, Microprocessors, Digital Electronics, Analog Circuit Design, Verilog, FPGA, Signal Processing, Electronics, RF design, Xilinx, Digital Signal..., VHDL, Pspice, VLSI, Embedded C, Cadence, Software Defined Radio, GNU, Linux, MAC layer, MAC protocols, Network Protocol Design
Education
University of North Carolina at Charlotte 2012 — 2014
Master of Science (MS), Electrical and Electronics Engineering
Kakatiya University 2008 — 2012
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering
St. Gabriels High School 2001 — 2006
High School/Secondary Certificate Programs
Scottsdale Insurance Company March 2014 - Present
Scottsdale Insurance Company September 2013 - March 2014
Kaplan Test Prep and Admissions April 2010 - May 2013
T-Mobile February 2008 - April 2010
Skills
Customer Service, Sales, Staff Development, Marketing, Team Building, Event Planning, Salesforce.com, Public Speaking, Account Management, Strategic Planning, Marketing Strategy, Sales Management, Training, Leadership, Sales Presentations, Coaching, Certified Trainer
Education
Johnson and Wales University 2003 — 2005
Bachelor's Degree, Marketing Communications
Johnson and Wales University 2003 — 2005
Minor, Psychology
Johnson and Wales University 2001 — 2003
Associate's Degree, Public Relations, Advertising, and Applied Communication
Navistar Inc 2011 - Present
CarMax November 2009 - May 2011
Toyota December 2006 - October 2009
T-Mobile January 2006 - December 2006
Johnson Pool and Spa March 2004 - October 2005
Army National Guard August 2000 - 2001
Cummins Inc. June 1998 - March 2000
Skills
Diesel Mechanic Honor..., Six Sigma, Kaizen, Honorable Discharge, Lean Manufacturing, FIFO, Forklift Operator, Microsoft Word, Microsoft Excel, PowerPoint, Time Management
Education
Western Governors University 2010 — 2014
B.S, Human Resources Management, 3.0
John C Calhoun State Community College 2006 — 2007
Comcast Cable October 2014 - Present
Comcast March 2014 - October 2014
T-Mobile July 2002 - March 2014
Wireless Data & Design December 2001 - June 2002
Wireless1 July 1997 - August 2001
Cellular Concepts October 1994 - June 1997
Education
Western Governors University 2015 — 2018
Bachelor’s Degree, Sales and Sales Management
John Tyler Community College 2006 — 2009
Business Administration and Management, General
T-Mobile April 2000 - Present
T-Mobile April 1999 - April 2000
T-Mobile, September 1997 - April 1999
Skills
Switches, Ericsson GSM/AWS/PCS/LTE, TDOA, DCS, 2G, UMTS, LTE, 3G, RNC, Telecom BSS, MSS, WCDMA, GSM, Splunk, Spirent, RAN, Telecommunications
Education
Johnson and Wales University 1990 — 1995
Bachelor of Science (BS), Accounting
Vail Resorts December 2013 - Present
Zones April 2013 - September 2013
T-Mobile September 2012 - March 2013
AT&T Mobility March 2009 - March 2012
Skills
Sales, Account Management, Creative Problem Solving, Customer Satisfaction, Customer Facing Roles, Closing Abilities, Recommendation, Fast-paced, Enthusiast, Motivated self-starter, Marketing, Cold Calling, B2B, Lead Generation, Sales Presentations, Direct Sales, Sales Process, New Business Development, Sales Management, Management, Sales Operations, Social Networking
Education
University of Missouri-Columbia 2009 — 2011
Marketing and Mechanical Engineering
Joliet Junior College 2008 — 2009
Business Administration and Management, General, 3.5
Sprint August 2015 - Present
Sprint August 2014 - Present
Sprint October 2013 - Present
Cox Communications May 2013 - October 2013
U.S. Cellular March 2012 - April 2013
T-Mobile December 2009 - February 2012
Best Buy May 2008 - November 2009
Best Buy July 2007 - May 2008
Best Buy October 2006 - July 2007
Kalmar Industries January 2004 - October 2006
Skills
Store Management, Loss Prevention, Retail, Merchandising, Retail Sales, Driving Results, Multi-unit, Customer Satisfaction, Big Box, Profit, Multi-Unit Management, Customer Experience, Store Operations, Inventory Control, Customer Retention, Sales, Customer Service, P&L Management, Team Building, Recruiting, Coaching, Cold Calling, Employee Training, Leadership Development, Operations Management, Hiring, Direct Sales, Management, Sales Operations
Education
Washburn University 2000 — 2001
Criminal Justice
Johnson County Community College 1996 — 1999
Associates, Criminal Justice
Rotary International 2010 - Present
Personnel Resources June 2007 - Present
Wiregrass United Way 2008 - 2012
Unicel Rural Cellular 2005 - 2007
T-Mobile 2002 - 2005
Triton/Rural Cellular/Unicel 1998 - 2002
Skills
Sales Operations, Applicant Tracking..., Staffing Services, Benefits Administration, Employee Benefits, Performance Management, Executive Search, Account Management, Payroll, Microsoft Excel, Microsoft Word, HR Consulting, Outlook, Event Planning, Workers Compensation, Social Media, Data Entry, Sales, Technical Recruiting, Customer Service, Sales Management, Team Building, Training, Labor Relations, Employee Relations, Management, Public Speaking, Leadership, Strategic Planning
Education
Judson College 1977 — 1979
Psychology
Fort Dale Academy 1972 — 1977
HSD, Jr High and High School studies
T-Mobile June 2000 - June 2009
Hertz Rent a Car December 2001 - July 2004
Hertz Rent a Car December 2001 - July 2004
T-Mobile June 2000 - June 2001
G.Neil Direct Mail September 1999 - June 2000
Intercontinental Hotel - Miami September 1997 - September 1998
Education
Johnson & Wales University 2008 — 2012
LTCG December 2014 - Present
APAC Customer Services July 2012 - December 2014
T-Mobile July 2009 - June 2012
ANX/Positive Networks December 2007 - November 2008
Sprint March 1989 - March 2007
Skills
Leadership, Vendor Management, Telecommunications, Operations Management, Strategy, Coaching, Process Improvement, Management, Call Center, Customer Retention, Strategic Planning, Call Centers, Enterprise Software, Customer Satisfaction, Sales Management, Contract Negotiation, Leadership Development, Sales, Sales Operations, Cross-functional Team..., New Business Development, Budgets, P&L Management, Customer Service, Analytics, Business Process, Customer Experience, CRM, Team Leadership, Outsourcing, Performance Management, Talent Management, Workforce Management
Education
University of Missouri-Kansas City 1987 — 1989
BBA, Computer Based Information Systems
Johnson County Community College 1983 — 1987
AA, Computer Science
Olathe High School
Enterprise Rent-A-Car May 2015 - Present
Hy-Vee April 2014 - April 2015
T-Mobile April 2013 - December 2013
Plainfield Park District April 2012 - August 2012
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Teamwork, PowerPoint, Social Networking, Leadership, Social Media, Sales, Management, Research, Team Leadership, Communication, Customer Satisfaction
Education
Northern Illinois University 2010 — 2015
BSBA, Business Administration and Management, General
Joliet Junior College 2010 — 2011
Certification, Computer Applications
Inspirations for Youth and Families LLC March 2014 - Present
CompUSA February 2012 - November 2013
T Mobile 2012 - 2013
Best Buy August 2010 - January 2012
Skills
Retail, Merchandising, Visual Merchandising, Sales, Customer Service, Retail Sales, Loss Prevention, Customer Satisfaction, Sales Management, Inventory Control, Cashiering, Store Operations, Profit, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Shrinkage, Telephone Skills, Big Box, POS, Assortment, Cash Register, Associate Development, Training, Recruiting, Outlook, Facebook, Social Networking, PowerPoint, Product Knowledge
Education
Johnson State College 2008 — 2013
Psychology
Hidden Lake Academy 2000 — 2004
High School Diploma, HS
Children's Mercy Hospital December 2013 - Present
American Academy of Family Physicians October 2011 - December 2013
T-Mobile January 2005 - August 2011
Verizon Wireless January 1999 - August 2004
Skills
•Customer Satisfaction..., •Teambuilding and..., •Cost-Reduction..., •Front-End Supervision, •Customer Service..., Customer Service, Call Centers, Sales, Leadership, Team Building, Outlook, Process Improvement, Telecommunications, Team Leadership
Education
Johnson County Community College
In progress, Business Administration and Management, General
Dollar General December 2014 - Present
CVS Caremark Corporation June 2009 - April 2014
T-Mobile May 2006 - September 2008
Blockbuster June 2002 - March 2006
Gateway 2000 - 2002
Circuit City 1992 - 2000
Pictorial 1986 - 1992
First of America Bank Corporation 1977 - 1986
Skills
Negotiation, Project Management, Brand Loyalty, Loss Prevention, Retail, Profit, Merchandising, Income Statement, Sales Management, Team Building, Inventory Management, Sales Operations, Strategic Planning, Operations Management, Inventory Control, Management, Store Management, Customer Experience, Sales, Team Leadership, Training, Customer Satisfaction, Leadership, Coaching, Strategy, Cross-functional Team..., Account Management, Employee Relations, Employee Training, Recruiting, Time Management, Business Development, Customer Retention, Hiring, Forecasting, Project Planning, Performance Management, Leadership Development, Onboarding, District Management, P&L Management, Cold Calling, Multi-unit, Direct Sales, Visual Merchandising, Budgets, People Development, Selling, Retail Sales, Driving Results
Education
Nazareth College 1984 — 1985
Business Administration
Kalamazoo Valley Community College
Finance
Square Two Financial March 2015 - Present
Enterprise Holdings Inc. May 2010 - Present
Attack Marketing August 2004 - Present
Denver Parks and Recreation May 2003 - Present
Denver Parks and Recreation May 2003 - Present
Wells Fargo Bank January 2012 - July 2013
SPRINT January 2011 - January 2012
T-Mobile December 2010 - November 2011
MARKETSOURCE Aurora/Metro January 2010 - January 2011
Skills
Marketing, Sales, Market Research, Customer Service, Retail, Training, Public Speaking, Management, Customer Retention, Account Management, Customer Satisfaction, Cold Calling, Sales Management, Microsoft Excel, Direct Sales, Salesforce.com, Social Media Marketing, Leadership, Microsoft Office, Team Building
Education
Metropolitan State University of Denver 2008 — 2010
Bachelor of Arts; Earned, Marketing
Johnson and Wales University 2004 — 2006
requisite Studies for B.A, Business Administration
The University of Kansas
Marketing
Metropolitan State University of Denver
Marketing
Interior Design Flooring August 2014 - Present
T-Mobile September 2008 - August 2011
Omni Hotels July 2005 - September 2008
Bally Total Fitness February 2004 - March 2005
Skills
Customer Service, Management, Sales, Hospitality, Sales Management, Photoshop, Hotels, Interior Design, Hotel Management, Microsoft Office
Education
Johnson & Wales University 2000 — 2001
Berkley College
Business Management
Pluralsight March 2015 - Present
Expedia, Inc. August 2014 - Present
University of Washington July 2013 - December 2014
Seattle Central College April 2014 - October 2014
T-Mobile January 2014 - August 2014
University of Washington October 2012 - June 2014
T-Mobile October 2012 - January 2014
Distro.fm May 2012 - October 2012
T-Mobile July 2011 - October 2012
Participatory Culture Foundation January 2012 - April 2012
Skills
HTML, CSS, Customer Service, Workforce Management, PHP, Strategic Planning, Java, JavaScript, C#, Eclipse, Visual Studio, SQL, Microsoft SQL Server, Teradata, Database Design, ETL, Object Oriented Design, Design Patterns, Drupal, osCommerce, Magento, Call Centers, Web Applications, Data Analysis
Education
Middle Tennessee State University 2000 — 2006
BFA, Fine Arts
University of Washington 2012 — 2012
Certificate, C++ Programming
University of Washington 2012 — 2012
Certificate, Database Management
University of Washington 2011 — 2012
Certificate, Java Programming
Middle Tennessee State University 2009 — 2010
MS, Computer Science
関西外国語大学 / Kansai Gaidai University 2002 — 2002
Japanese Language, Art, and Religion
Stay at Home Mom May 2015 - Present
Mission Electronics April 2012 - May 2015
Wineinger Eyecare February 2012 - April 2012
Eye Associates of Shawnee June 2010 - January 2012
T-Mobile August 2008 - June 2010
Sprint Nextel May 2007 - August 2008
Skills
Customer Service, Team Building, Account Management, Troubleshooting, Telecommunications, Microsoft Office, Job Scheduling, Process Improvement, Microsoft Excel, Mas 90, Goldmine, Automation, Sales, Networking, Team Leadership, Management
Education
Kansas City Kansas Community College 2004 — 2005
Associate of Science (A.S.), Law
GE Healthcare August 2015 - Present
Toshiba America August 2013 - June 2015
Samsung Telecommunications America (STA) August 2011 - June 2013
T-Mobile April 2010 - September 2011
T-Mobile December 2003 - March 2010
SBC Communications May 2002 - December 2003
Storage Way Incorporated October 2000 - April 2002
Nextel Communications October 1997 - October 2000
Froniter Communications/World Com 1995 - 1997
Skills
Solution Selling, Strategic Partnerships, Wireless, Telecommunications, Mobile Devices, Sales Operations, Business Development, Sales Management, Channel Partners, Networking, Strategy, Direct Sales, Healthcare Information..., Leadership, Go-to-market Strategy, Management, Enterprise Software, Cloud Computing, Sales, Hospitals, B2B, New Business Development, Account Management, Channel, Thought Leadership, Managed Services, Exceeding Quotas, Mobile Technology, Business Alliances, Negotiation, Business Relationship..., Medicine, Salesforce.com, Startup Development, Healthcare Information..., Wireline, Co-location, Virtual Desktop..., Product Management
Education
Juniata College 1991 — 1995
Bachelor Of Science, Bio/Medical Studies
T-Mobile January 2012 - Present
WorldVentures January 2010 - Present
Best Buy September 2008 - December 2011
Skills
Social Networking, Marketing, Social Media Marketing, Sales, Direct Sales, Event Planning, Entrepreneurship, Team Building, Coaching, Team Leadership, Public Speaking, Training, Leadership, Customer Satisfaction, Email Marketing
Education
Bolingbrook High School
Joliet Junior College
GE Lighting July 2014 - Present
Automatic Climate Inc. May 2012 - January 2014
T-Mobile July 2006 - June 2012
Skills
Import/Export Operations, Export Administration, Export Documentation, QAD, Customer Service, Escalation Resolution, Sales, Full-Charge Bookkeeping, Accounts Payable, Accounts Receivable, Payroll, Human Resources, Multiple Project..., SAP, Invoicing, Training, Forecasting, Accounting, Finance, Account Reconciliation, Management, Sales Management, Sales Operations, Account Management
Education
Strayer University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
John Tyler Community College 2001 — 2005
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Cerner Corporation March 2015 - Present
EMC June 2010 - Present
Arsalon Technologies February 2011 - August 2011
EMC March 2009 - June 2010
Johnson County Community College August 2008 - January 2009
T-Mobile June 2007 - August 2008
Dell August 2004 - December 2006
AT&T July 2003 - January 2004
Skills
Troubleshooting, Technical Support, Networking, Management, Analysis, Cloud Computing, EMC Storage, EMC Celerra, EMC CLARiiON, EMC VMax, EMC Symmetrix, EMC VNX, vSphere, Apache, Linux, Cisco Technologies, Brocade, Storage Area Networks, Virtualization, VMware, VMware ESX, Disaster Recovery, Data Center, PHP, C++, System Administration, Project Management, Resource Management, SQL, HTML, CSS, Recruiting, EMC Proven Professional, Software Installation, Hardware Installation, Web Development, Network Administration, Windows Server, Computer Network..., Microsoft Office, Mac OS X Server, Network Security, Customer Service, Customer Support, JavaScript, Adobe Creative Suite, Oracle Business..., Oracle E-Business Suite, Oracle, Long-term Customer...
Education
Johnson County Community College 2007 — 2009
Associate's Degree
Dade Christian School January 2015 - Present
T-Mobile October 2009 - Present
Gap Inc. April 2007 - May 2011
Central Falls High School September 2008 - November 2010
Skills
Coaching, Sales, Customer Service, Customer Retention, Team Leadership, Bilingual-English/Spanis...
Education
Johnson & Wales University-Florida 2010 — 2013
Bachelor of Science (B.S.), Sports Management
T-Mobile September 2014 - Present
Kaw Valley Greenhouses March 2013 - June 2013
Best Buy Mobile June 2011 - January 2013
Skills
Sales, Sales Management, Customer Service, Management, Sales Operations, Direct Sales, Customer Satisfaction, Retail, Team Leadership, Leadership, Solution Selling, Customer Retention, Wireless, Team Building, Employee Learning &..., Coaching, Customer Experience, Mobile Devices, CRM
Education
Johnson County Community College
Olathe South Senior High
Macy's June 2014 - Present
@WalmartLabs January 2011 - June 2014
T-Mobile April 2009 - January 2011
HCL Technologies May 2007 - January 2011
Merck May 2007 - April 2009
Infosys December 2005 - May 2007
BP December 2005 - May 2007
Hewitt Associates August 2003 - December 2005
Skills
SOA, Web Services, Testing, Agile Methodologies, Java, SDLC, Quality Assurance, Scrum, E-commerce, Java Enterprise Edition, Software Project..., Software Quality..., JIRA, Weblogic, Selenium, HP Quality Center, Quality Center, TIBCO, Maximo, Team Building, Cross-functional Team..., ATG Dynamo, JBoss Application Server, TIBCO iProcess, TIBCO EMS, TIBCO Rendezvous, J2EE, JBoss, ATG Commerce, OMS, Sterling Commerce, Yantra, Oracle Web Commerce, Test Automation, ATG, ATG CSC, ATG BCC
Education
Delhi Public School
High School, Physics, Chemistry, Mathematics, Biology
Jiwaji University
Bachelor of Engineering, Computer Science
Quarry Wine and Spirits September 2015 - Present
Raya Imports January 2015 - September 2015
Cordial Fine Wine and Spirits November 2012 - November 2014
Bradley Hotel April 2011 - July 2012
Club Med August 2010 - December 2010
Club Med May 2010 - August 2010
T-Mobile October 2009 - May 2010
Skills
Tourism, Resorts, Hospitality Management, Hospitality, Hospitality Industry, Food & Beverage, Hotels, Revenue Analysis, Event Management, Hotel Management, Restaurants, Restaurant Management, Wine Tasting, Wine, Bartending, Craft Beer, Beer, Food Service Operations, Food Service Sanitation, Retail, Blogging, Marketing Strategy, Public Relations, Sales
Education
Johnson & Wales University 2005 — 2009
Bachelor of Science (B.S.), Food Service, Waiter/Waitress, and Dining Room Management/Manager
Enfield High School 2001 — 2005
General Studies
Red Bull Media House March 2014 - Present
Ubimet GmbH January 2013 - March 2014
Red Bull Media House January 2011 - January 2013
Red Bull December 2009 - December 2012
Red Bull January 2010 - January 2011
T-Mobile May 2006 - August 2007
T-Mobile April 2002 - April 2006
Skills
Project Management, SQL, Microsoft Office, Business Analysis, Java, Microsoft SQL Server, HTML, Customer Service, JavaScript, Program Management, Change Management, Requirements Analysis, Software Development, Strategic Planning, Team Leadership
Education
Johannes Kepler Universität Linz
Wirtschaftsuniversität Wien / WU Wien
Mag.rer.oec.soc, Handelswissenschaften (Marketing)
ViaSat Managed WiFi Services (formerly NetNearU) April 2015 - Present
Razorback Contractors Supply 2014 - March 2015
Crown Castle September 2014 - February 2015
Connectivity Wireless May 2013 - August 2014
NetNearU November 2010 - May 2013
Vizion Interactive February 2010 - November 2010
T-Mobile 2007 - 2009
T-Mobile 2002 - 2007
MobileStar / T-Mobile April 2000 - January 2001
XO Communications September 1999 - April 2000
Skills
Account Management, Vendor Management, Project Management, Customer Satisfaction, Telecommunications, Team Management, Team Leadership, Team Building, System Deployment, Retail, Project Planning, Program Management, Product Management, Leadership, Management, Budgets, Cross-functional Team..., Integration, Mobile Devices, Process Improvement, Wireless, VoIP, LTE, Access
Education
Kansas State University 1989 — 1994
Bachelor of Science (B.S.), Hotel & Restaurant Management
Unemployeed looking for opportunity Customer Service RepresentativeU.S. BankSeptember 2013 - August 2014
Service Link April 2013 - June 2013
T-Mobile February 2007 - June 2012
NCS Pearson/Vangean October 1998 - February 2007
Skills
Troubleshooting, Employee Training, Call Centers, Microsoft Excel, Microsoft Word, Typing, Data Entry, Outlook, Customer Service, Analysis, Networking, Invoicing, Time Management, Training, Customer Satisfaction
Education
Johnson County Community College 2014 — 2018
Lawrence High School 1993 — 1997
MetroPCS September 2015 - Present
Le-Vel.com 2014 - Present
TCC, Verizon Premium Wireless Retailer April 2015 - September 2015
Moorehead Communications July 2012 - July 2015
Restaurant Supply Direct October 2011 - July 2012
Nike May 2011 - July 2012
T-Mobile August 2009 - March 2011
Best Buy May 2008 - August 2009
Sprint 2000 - 2006
Skills
Sales Management, Leadership, Sales, Retail, Merchandising, Sales Operations, Customer Satisfaction, Customer Experience, Team Building, Store Management, Inventory Management, Customer Service, Team Leadership, Direct Sales, Training, Profit, Recruiting, Hiring, P&L Management, Mobile Devices, Sales Process, Retail Sales, Coaching, Account Management, Performance Management, Loss Prevention, Visual Merchandising, Sales Presentations, Driving Results, Inventory Control, Store Operations, Product Management, Selling, Management, Employee Training, Operations Management, Income Statement, B2B, Pricing, Cold Calling, Mobile, Problem Solving, Word, Customer Relations, Microsoft Office, Excel, Vendor Relations, Scheduling, P
Education
Johnson County Community College 2000 — 2003
Associate Of Arts, Fashion/Apparel Design
Rochester Community and Technical College 1997 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mayo High School 1995 — 1997
General, General Studies
T-Mobile April 2015 - Present
Advance Communication Group March 2014 - September 2014
Verizon Wireless February 2012 - November 2013
Evolution Wireless Metro PCS September 2011 - February 2012
Rhode Island Housing November 2010 - September 2011
The Mobile Solution September 2007 - January 2009
Skills
Customer Service, Customer Satisfaction, Sales, Leadership, Account Management, Marketing, Public Speaking, Microsoft Office, Sales Management, Social Networking, Strategic Planning, Training, Event Planning, Marketing Strategy, Team Building
Education
Argosy University Phoenix 2011 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Johnson and Wales University 2006 — 2011
BS, Business Management
Johnson and Wales University
Shawnee Mission School District July 2015 - Present
Garmin International September 2013 - July 2015
T-Mobile November 2010 - June 2013
ClearVox September 2008 - November 2010
La Petite June 2008 - September 2008
The Money Stop February 2006 - December 2007
Skills
Call Center, Customer Satisfaction, Customer Service, 10 Key, Ten Key, Data Entry, Phone Skills, Customer Retention, Phone Etiquette, Outlook, Fax, Microsoft Money, Customer Support, Multi-line Phone, General Office Skills, Training, Telemarketing, Telephone Skills, Team Building, Call Centers, Customer Experience
Education
Johnson County Community College 2004 — 2006
Shawnee Mission North High School 2000 — 2004
H.S. Diploma, General
Centene Corporation August 2014 - Present
Centene Corporation February 2013 - August 2014
Shawnee Mission Medical Center August 2011 - February 2013
T-Mobile December 2005 - November 2010
Skills
Customer Service, Medical Terminology, Healthcare Information..., Medical Billing, Healthcare, HIPAA, Managed Care, Medical Coding, Medical Records, EHR, Project Coordination, Microsoft Excel, Medicaid, Microsoft Office, CPR Certified
Education
Johnson County Community College 2015 — 2017
Associate’s Degree, Business Administration and Management, General
Samsung October 2013 - Present
T-Mobile October 2014 - April 2015
Fashion Gear Inc. September 2010 - September 2013
Dunkin Donuts October 2012 - August 2013
Skills
Training, Competitive Analysis, Customer Experience, Customer Satisfaction, Food, Product Marketing, Sales, Sales Operations, Selling, Sales Management, Direct Sales, Customer Service, Microsoft Office, PowerPoint, Time Management, Retail, Leadership, Merchandising, Microsoft Excel
Education
Joliet Junior College 2013 — 2016
Associate's degree, Marketing/Marketing Management, General
T-Mobile June 2011 - Present
Yashco Systems June 2011 - November 2011
Oracle Corporation October 2010 - June 2011
Adoresoft Corporation January 2010 - June 2011
Agilent Technologies February 2010 - September 2010
Sierra Atlantic March 2007 - January 2010
Indus SoftwareSolutions November 2005 - February 2007
Skills
Siebel, Requirements Analysis, OBIEE, PL/SQL, EAI, Oracle, SDLC, Quality Center, CRM, Solution Architecture, Telecommunications, Informatica, User Acceptance Testing, SOA, Data Warehousing, SQL, Software Project...
Education
Kakatiya University 1996 — 1999
T-Mobile 2013 - 2014
AT&T Mobility May 2012 - April 2013
Norwalk Park District June 2011 - August 2011
Nanny 2010 - 2011
Jeffrey Lamorte Salon & Day Spa 2007 - 2009
Skills
Direct Sales, Customer Insight, Customer Satisfaction, Sales Process, Creative Problem Solving, Mobile Technology, Technology Integration
Education
Joliet Junior College
Associate's Degree, Associate's of Science, 3.0
Lincoln-Way East High School 2004 — 2008
High School, 2.4 GPA
Sprint November 2012 - Present
T-Mobile October 2008 - May 2012
Park Lanes Family Fun Center February 2003 - April 2007
Skills
Call Centers, Customer Experience, Customer Retention, Telecommunications, Customer Satisfaction, Wireless, Microsoft Office, Team Building, Customer Service, Leadership, Team Leadership, Time Management, Management
Education
Johnson County Community College
Associate of Applied Science, Business Administration
University of Kansas 2010 — 2012
Liquid Education April 2015 - Present
Weight Watchers August 2014 - April 2015
Weight Watchers September 2013 - August 2014
Paycor July 2012 - September 2013
T-Mobile August 2007 - July 2012
T-Mobile June 2005 - August 2007
T-Mobile May 2004 - June 2005
T-Mobile September 2003 - May 2004
T-Mobile September 2002 - September 2003
Skills
Customer Experience, Process Improvement, Customer Service, Leadership, Training, Customer Satisfaction, Team Leadership, Coaching, Professional..., Management, Call Center, Telecommunications, Workforce Management, Team Management, Strategic Planning, Payroll, Team Building, Call Centers, Time Management, Cross-functional Team..., Customer Retention, Employee Training, Analysis, Account Management, Interviews, Performance Management, Project Planning, Sales, Teamwork
Education
Johnson County Community College 2009 — 2014
Pursuing Business
Shawnee Mission East High School 1997 — 2001
OSI Systems, Inc. April 2012 - Present
HumanResourcesConsultant.com February 2012 - April 2012
T-Mobile August 2010 - February 2012
AT&T Mobility 2006 - 2010
The California State University, Office of the Chancellor 2001 - 2004
The J. Paul Getty Trust 1997 - 2001
The Ritz-Carlton Hotel Company LLC 1989 - 1997
Skills
Employee Relations, Labor Relations, Deferred Compensation, Organizational..., HRIS, Human Resources, HR Metrics, Executive Search, Employment Law, HR Consulting, Management, Mergers & Acquisitions, Compensation, International HR..., International HR..., International HR..., Workforce Planning, Employee Engagement, Leadership, Succession Planning
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2013 — 2015
Master of Science (MS), Organizational Development
Johnson and Wales University 1986 — 1989
BS, Business Management
T-Mobile May 2007 - Present
Sprint Nextel December 2002 - May 2007
Sprint Nextel November 1999 - May 2001
Skills
Customer Experience, Sales Operations, Sales Management, Merchandising, Inventory Management, Retail, Management, Microsoft Excel, Telecommunications, Internal Audit, Operating Systems, Leadership, P&L Management, Operations Management, Negotiation, Excel, Employee Training, Development Of Employees, Forecasting, Talent Acquisition, Customer Satisfaction, Account Management, Customer Retention, Direct Sales
Education
Los Angeles Valley College 2008 — 2009
Joliet Junior College 1998 — 1999
Autoscribe Corporation November 2013 - Present
Autoscribe December 2010 - November 2013
CC Productions November 2006 - December 2010
CGS December 2005 - November 2006
T-Mobile June 2004 - December 2005
Skills
Payments, Electronic Payments, ACH, Windows, Payment Systems, Credit Cards, Networking, Access, Debit Cards, Customer Service, Payment Gateways, Microsoft Office, Troubleshooting, Technical Support, Vendor Management, Microsoft SQL Server, Sales, Payment Card Processing, Process Improvement, Banking, SQL, SharePoint, Servers, VPN, Project Management, Transaction Processing, POS, XML, Business Analysis, HTML, Virtualization, Electronics, Software Updates, Windows Security, Wireless Networking, Android, ATMs, E-payments, Cash Management, Checks, Internet Banking, Active Directory, Remote Access, Server Management, Cisco Wireless, Wireless Security, RAID, Data Recovery, Group Policy, Contingency Planning
Education
TESST College of Technology-Beltsville 2002 — 2003
Associate of Arts (AA), Network Information Systems
John Tyler Community College 2000 — 2001
Business Administration and Management, General
Morgan State University 2000 — 2000
Electrical and Electronics Engineering
Verizon June 2014 - Present
T-Mobile April 2013 - Present
343 Medical BN January 2012 - Present
Securitas Security Services USA, Inc. April 2011 - May 2012
Sam's Club May 2009 - April 2011
Skills
Emergency Medical..., DCJS Certified in the..., BLS Certified, ALS Certified, CPR Certified, Military Operations, Army, Cpr Certified, Military Experience, Military, First Aid, Emergency Management, BLS, Critical Thinking, Security, Microsoft Word, PowerPoint, Time Management, Customer Satisfaction, Leadership, Data Entry, Microsoft Office, Customer Service, Security Clearance, Team Leadership, Operational Planning, Retail, Military Training, Command, Inventory Management
Education
Virginia State University 2011 — 2014
Logistics, Materials, and Supply Chain Management
John Tyler Community College 2010 — 2011
Clearwire May 2013 - September 2013
T-Mobile October 2012 - April 2013
AT&T June 2009 - June 2012
Applied Materials June 2008 - March 2009
AT&T April 2006 - May 2008
Overstock.com October 2005 - March 2006
AT&T Wireless December 2001 - October 2005
Hexaware November 1995 - February 2001
Skills
SDLC, Quality Assurance, Requirements Analysis, Oracle Applications, Oracle E-Business Suite, Oracle, Business Analysis, Production Support, Order Management, PL/SQL, Requirements Gathering
Education
Jiwaji University 1986 — 1991
BE - Mechanical
Secondary Technical School, Gwalior 1980 — 1983
Hr Secondary
Webster University - Kansas City July 2010 - July 2015
MP Inc October 2009 - February 2010
T-Mobile August 2007 - October 2008
Rx Solutions - UHC 2006 - 2007
Amerisuites 2005 - 2006
Hampton Inn 1999 - 2004
Skills
Customer Service, Clerical Skills, Computer Repair, Account Management, Higher Education, Microsoft Office, Access, Outlook, Office Management, Software Documentation, Time Management, System Administration, Training, Teaching, Troubleshooting, Windows 7, Event Planning, Public Speaking, Nonprofits, Social Networking, Editing, Leadership, Research, Google Chrome, Team Building, Social Media, Strategic Planning, Community Outreach, PowerPoint, Staff Development
Education
Johnson County Community College 2015 — 2017
Networking, AAS, Information Technology
Webster University 2010 — 2015
BA in Management
Brown Mackie College 2006 — 2007
Computer Software Technologies
Emeritus Senior Living November 2010 - June 2015
T-Mobile May 2003 - September 2009
Harris Corporation September 2000 - February 2003
WavTrace February 1997 - September 2000
Kirkpatick Energy Associates, Inc. May 1991 - September 1996
Skills
Windows Server, Technical Support, SQL, Networking, Databases, Wireless, Microsoft Exchange, Hardware, Agile Methodologies, Software Installation, Help Desk Support, Web Services, Telecommunications, Vendor Management, Integration, Testing, Business Analysis, Network Security, System Administration
Education
Kansas State University 1977 — 1981
BS, Computer Science
T-Mobile September 2015 - Present
Skills
SS7, 4G, System Deployment, 3G, Provisioning, UMTS, IP, GSM, LTE, SIP, Wireless, GPRS, CDMA, SDH, Cellular Communications, Computer Network..., WiMAX, WCDMA, 3GPP, 2G, VoIP, Mobile Devices, Testing, Routing, IMS DB/DC, Troubleshooting
Education
University of Texas at Dallas - Naveen Jindal School of Management 2006 — 2008
MBA, Strategic Management
The University of Texas at Dallas 2001 — 2003
Masters, Computer Science
Kannur University 1996 — 2000
Bachelor's Engineering, Electronics and Telecommunications
Presentation High School
T-Mobile January 2014 - Present
Vulcan, Inc. November 2012 - January 2014
Wireless Advocates August 2010 - September 2012
Wireless Advocates May 2007 - August 2010
Marchex December 2004 - May 2007
Bill & Melinda Gates Foundation January 2004 - May 2004
Lizardtech 2004 - 2004
Milliman/Starbucks/University of WA Physicians Network/ January 2003 - December 2003
Wells Fargo, Business Systems Consultant, BOTS team 2000 - 2001
Quokka Sports 1999 - 2000
Skills
Payroll, Accounts Payable, Accounts Receivable, Forecasting, Customer Service, Income Statement, Financial Reporting, Process Improvement, Outlook, Leadership, Inventory Management, Account Reconciliation, Contract Negotiation, Time Management, Coaching, Business Development, ADP Payroll, Financial Analysis, Negotiation, Retail, Microsoft Office, Marketing, Performance Management, Sarbanes-Oxley Act, Strategic Planning, Recruiting, Human Resources, Employee Relations, Account Management, Team Leadership, Operations Management, Start-ups, Business Strategy, Sales, Accounting, Team Building, GAAP, Project Management, Access, Cross-functional Team..., Financial Modeling, Business Planning, PowerPoint, Training, Management, Microsoft Excel, Variance Analysis, New Business Development, Sales Management, Analysis
Education
North Seattle Community College 2012 — 2012
Certificate of Accounting Fraud/CPA Candidacy
Johnson & Wales University 1993 — 1997
Bachelor's degree, Criminology
Johnson and Wales University 1993 — 1997
Bachelor's of Science, International Business
Callaway High School 1989 — 1993
Diploma
T-Mobile March 2013 - Present
Microsoft November 2002 - September 2012
Aventail 2000 - 2001
WRQ 1999 - 2000
WRQ 1993 - 1999
Skills
Program Management, Software Project..., Integration, Software Development, Project Planning, SDLC, Requirements Analysis, Problem Solving, Process Development, Business Analysis, Change Management, Enterprise Software, Security, XML, Distributed Systems, Software Documentation, Deployment, Strategy Development, Planning, Analysis, Team Building, Strategy, Device Drivers, Start-ups, Databases, Entrepreneur, Mobile Device Management, DevOps, Continuous Delivery, JIRA, Agile Methodologies, Testing
Education
Rice University
B.S., Engineering
Rice University - Jesse H. Jones Graduate School of Management
Master of Business Administration (M.B.A.), Finance, General
T-Mobile USA November 1999 - Present
T-Mobile 2008 - 2011
T-Mobile 1999 - 2008
Education
Johnson County Community College 1988 — 1990
Business
T-Mobile June 2009 - Present
T-Mobile USA June 2004 - June 2009
T-Mobile June 1996 - June 2004
CMT Partners dba Cellular One May 1994 - May 1996
Skills
UMTS, Switches, Wireless, Integration, LTE, RNC, Management, Project Management, Networking, Mobile Devices, 3G, Telecommunications, Cellular Communications, 4G, GSM, CDMA
Education
Johnson County Community College
Headmasters Salon January 2012 - Present
Affinitas October 2011 - January 2012
Games 2U June 2011 - October 2011
Harrisonville Emergency Medical Services November 2010 - May 2011
T-Mobile December 2008 - May 2010
Convergys August 2008 - December 2008
PaySpot September 2007 - June 2008
Argus Health Systems August 2006 - July 2007
UPS March 2005 - July 2007
Skills
Time Management, Customer Service, Public Relations, Invoicing, Technical Support, Telephone Skills, Medical Billing, Insurance, Mobile Devices, Appointment Scheduling, Microsoft Office, Outlook
Education
Pinnacle Career Institute-Lawrence 2013 — 2014
Certified Medical Assistant, Health Services/Allied Health/Health Sciences, General, B
Johnson County Community College 1997 — 2012
Liberal Arts, Emergency Medical Technology/Technician (EMT Paramedic), 3.75 GPA
Harrisonville Emergency Medical Services 2010 — 2011
EMT-B, Prehospital Emergency Care, A
Olathe North High School 1994 — 1997
High School Diploma, Secondary Education, 3.75 GPA
Sap America August 2010 - Present
Microsoft Corporation November 2009 - August 2010
American IT Group inc September 2009 - September 2009
Intelligroup USA Inc November 2007 - September 2009
T-Mobile 2007 - 2008
SAP INDIA August 2006 - November 2007
Patni Computer Systems January 2006 - August 2006
Essar Information Technology Ltd (EITL) December 2003 - December 2005
Tata Teleservices Ltd (TTSL) June 1999 - November 2003
Skills
SAP ERP, SAP Implementation, ABAP, SAP, SAP R/3
Education
SAP Education Services 2007 — 2007
SAP Certified FI Ver ECC. 6.00
National Computer Counsel 1999 — 2000
Master's in Computer application
Kakatiya University 1996 — 1998
MBA
Osmania University 1993 — 1996
B Com
T-Mobile July 2015 - Present
Apple, inc April 2013 - July 2015
T-Mobile May 2010 - 2013
Deutsche Telekom AG March 2009 - November 2010
T-Mobile August 2006 - January 2009
Washington Mutual, Inc. April 1997 - April 2003
Skills
Cross-functional Team..., Customer Experience, Creative Direction, Customer Lifecycle..., Integrated Marketing, Retail, Product Marketing, Wireless, Go-to-market Strategy, Marketing, Merchandising, Strategic Partnerships, Customer Retention, Competitive Analysis, Product Management, Strategy, Mobile Devices, Customer Insight, Digital Marketing, Marketing Communications, Mobile Marketing, Multi-channel Marketing, CRM
Education
University of Washington 1990 — 1995
Bachelor's degree, International Studies
Johannes Gutenberg-Universität Mainz / University of Mainz 1992 — 1993
Sprint October 2006 - Present
T-Mobile January 2005 - September 2006
Education
Johnson & Wales University 1997 — 2001
T-Mobile September 2015 - Present
Best Buy May 2015 - September 2015
Energy Control February 2015 - September 2015
Simply Mac September 2014 - February 2015
RadioShack November 2011 - May 2014
Cellular Advantage - AT&T Premier Dealer November 2010 - November 2011
Skills
Inventory Management, Retail, Customer Service, Sales, Sales Management, Customer Satisfaction, Merchandising, Store Management, Team Building, Training, Sales Operations, Management, Budgets, Profit, Direct Sales, Leadership, P&L Management, Computer Repair, Process Improvement, Inventory Control, Time Management, Customer Relations, Loss Prevention, Coaching, Team Leadership, Store Operations, Networking, Telecommunications, Troubleshooting, Social Media, Customer Experience, Solution Selling, Retail Sales, POS, Sales Process, Employee Training, Customer Retention, Operations Management, Warehouse Management, Visual Merchandising, Apple Certified, iOS, Mac OS
Education
Kalamazoo Valley Community College 2006 — 2006
Computer Technology/Computer Systems Technology
Owens Community College 1998 — 1999
Criminal Justice and Corrections
Verizon Wireless March 2015 - Present
Verizon Wireless 2011 - March 2015
Wells Fargo Advisors, LLC 2009 - 2011
T-Mobile 2008 - 2009
Sprint Nextel 2005 - 2008
Skills
Business Relationship..., Risk Management, Integration, Entrepreneurship, Business Intelligence, Solution Selling, Business Development, Wireless, B2B, 4G, Direct Sales, LTE, Managed Services, Sales, Strategic Partnerships, Sales Operations, Sales Management, Cross-functional Team..., Management, Strategy, Account Management, VoIP, Networking, Salesforce.com, Mobile Devices, Sales Process, Telecommunications, CRM, Enterprise Software, Customer Retention, Cold Calling, Selling, Unified Communications, Channel Partners, SaaS, Sales Presentations, Professional Services, Customer Experience, Lead Generation, Mobile Technology, Product Marketing, Product Management
Education
Johnson State College 1996 — 2000
BA, History
Independant Wireless Construction,Project Manager, SA Manager and Site Development May 2014 - Present
Tower Consulting Services August 2008 - Present
MetroPCS October 2012 - April 2014
Ericsson September 2011 - April 2012
MasTec/Nsoro June 2009 - May 2011
T-Mobile May 2007 - December 2008
Global Tower Partners March 2002 - March 2007
Apex Site Management/Spectrasite 1995 - 2002
Skills
Telecommunications, Wireless, Strategic Planning, New Business Development, Project Management, Negotiation, Team Building, Business Development, Business Strategy, Start-ups, UMTS, LTE, Cellular Communications, Program Management, Construction, Sales Management, Microwave, Contract Negotiation, Vendor Management, T1, WiMAX, Optical Fiber, Construction Management, CDMA, 4G, Integration, Mobile Devices, GSM, RF, Fiber Optics
Education
Johnson and Wales University 1983 — 1987
Business Management
Ridgewood High School 1979 — 1982
General
CPR-AED
OSHA 30
Telkore
Computer Aid, Inc. June 2012 - Present
Computer Development Systems January 2008 - June 2012
T-Mobile October 2005 - May 2007
Augustine Inc. 2004 - 2004
Skills
Active Directory, Windows Server, Cisco Technologies, Troubleshooting, Network Administration, VMware, Windows 7, Servers, Network Security, Windows, Computer Hardware, TCP/IP, Virtualization, Microsoft Exchange, Switches, XP, DNS, System Administration
Education
Juniata College 1989 — 1993
Political Science
Washington University in St. Louis School of Law
Baker Hughes June 2014 - Present
NRG Energy February 2014 - June 2014
3Core Systems Inc November 2000 - June 2014
Schlumberger November 2012 - January 2014
Quanex Building Products Corporation August 2012 - October 2012
Neuberger Berman July 2012 - August 2012
T-Mobile April 2012 - June 2012
ADP November 2011 - March 2012
ExxonMobil August 2010 - October 2011
BP February 2010 - July 2010
Skills
Benefits, Payroll, SAP HR, ABAP, SAPScript, Smartforms, SAP, SAP R/3, Project Implementation, Adobe Forms, Data Migration, Human Capital Management, Data Conversion, ALV, BAPI, BDC, SAP ALE, ADP Payroll, ABAP Web Dynpro, Adobe LiveCycle Designer, ESS, WebDynpro, Personnel Management, SAP Netweaver, SAP Implementation, SAP ERP, IDOC, RFC, SAP Workflow, ECC, Employee Benefits, IDoc
Education
Kakatiya University
Masters, Computer Applications
Digital First Media July 2010 - Present
Bowne January 2009 - July 2010
Sovereign Bank August 2008 - June 2009
Washington Mutual October 2006 - July 2008
T-Mobile October 2005 - August 2006
Skills
Agile Methodologies, Test Cases, Scrum, Software Quality..., QTP, JMeter, Selenium, QC 9.2, RESTful WebServices, Load Testing, Quality Assurance, Testing, Regression Testing, JIRA, Test Automation, User Acceptance Testing, HP QTP, HP Quality Center, Test Planning
Education
Kakatiya University 2001 — 2004
MCA, Computer Science
Kakatiya University 1997 — 2001
Bachelor of Science (BS), Computer Science
T-Mobile December 2011 - Present
T-Mobile USA February 2008 - November 2011
Sprint Nextel July 2001 - July 2003
Skills
Quotas, Retail Sales, Customer Experience, Customer Retention, Wireless, Telecommunications, Customer Satisfaction, Cellular Communications, Retail, Direct Sales, Sales Operations, Merchandising, Sales Management, Mobile Communications, Mobile Devices, M2M
Education
Kansas City Kansas Community College 1998 — 1999
State Fair Community College 1996 — 1998
Balanced U October 2013 - Present
T-Mobile June 2013 - July 2014
OfficeMax September 2012 - May 2013
Classic Marketing Concepts November 2009 - April 2012
Westside Pistol & Rifle Range May 2010 - February 2011
CBS Radio May 2009 - July 2009
Agricultural Trade Office Osaka April 2008 - June 2008
Skills
Direct Sales, Sales, Marketing, Social Media, Team Building, Public Speaking, Leadership Development, Training, Social Networking, Sales Management, Direct Marketing, Coaching, Employee Relations, New Business Development, Customer Service, Mentoring, Cold Calling, Marketing Communications, Business Development, Recruiting, Sales Operations, Time Management, B2B, Leadership, Lead Generation, Advertising, Team Management, Customer Retention, Selling, Competitive Analysis, Account Management, Networking, Facebook, CRM, Interviews, Management, Project Planning, Team Leadership, Customer Satisfaction, Salesforce.com, Sales Process
Education
University of South Florida - College of Business Administration 2006 — 2009
Bachelor of Science (B.S.), Management, International Business
University of South Florida - College of Business Administration 2006 — 2009
Bachelor of Arts (B.A.), Marketing
Institute European de Francais 2008 — 2008
French Language and Literature
Kansai Gaidai University 2007 — 2008
Japanese
IPEC
Certified Professional Coach, Coaching
Starbucks July 2013 - Present
U.S. Department of Veterans Affairs August 2014 - May 2015
Good Samaritan Project August 2013 - May 2014
Caribou Coffee August 2010 - July 2013
Hy Vee April 2012 - June 2013
T-Mobile November 2006 - June 2012
Education
University of Missouri-Kansas City 2013 — 2015
Master's Degree, Social Work
University of Kansas 2010 — 2013
Bachelor's degree, Women's Studies, Anthropology, Social Work, 3.0
Johnson County Community College 2005 — 2010
Associate of Arts (A.A.)
Upper Lake Processing Services April 2014 - Present
Cyberclick Marketing April 2013 - April 2014
Centriq Training December 2012 - April 2013
T-Mobile May 2007 - June 2012
UPS March 2007 - June 2007
Papa Johns February 2001 - May 2007
Skills
Call Center, Telecommunications, Workforce Management, Wireless, Customer Satisfaction, Customer Experience, Customer Retention, Troubleshooting, Customer Service, Team Leadership, Windows, Sales Operations, Call Centers, Sales, Windows 7, Computer Hardware, Project Management, Management, Employee Training, System Administration, Networking, Technical Support, Active Directory, Vendor Management, Software Documentation, SQL, Training, Process Improvement, Leadership, CSS, VoIP, C#, Time Management, Avaya, Access, .NET, Analysis, Quality Assurance, Customer Support, CRM, HTML 5, Network Administration, Microsoft SQL Server, Windows Server, Testing, Teamwork, Windows XP, TCP/IP
Education
Johnson County Community College 2001 — 2012
Associate of Arts (A.A.), General Studies
University of Kansas 2003 — 2005
Aon Hewitt September 2014 - Present
Measurement Incorporated 2012 - May 2015
Reebok 2009 - 2011
T-Mobile 2008 - 2009
Genesco 2006 - 2007
GameStop 2005 - 2006
Walgreens 2004 - 2005
Skills
Sales Management, Training, Marketing, Customer Service, Management, Leadership, Marketing Strategy, New Business Development, Event Management, Strategic Planning, Social Media, Business Development, Advertising, Marketing Communications, Public Relations, Event Planning, Microsoft Excel, Microsoft Office, Social Networking, Visual Merchandising, Loss Prevention, Inventory Management, Inventory Control, Customer Satisfaction, Customer Retention, Customer Service..., POS, Cash Handling Experience, Cash Flow Statements, Organizational..., New Hire Orientations, Collaborative Problem..., Call Centers, Human Resources, Employee Training
Education
North Carolina Agricultural and Technical State University 1999 — 2004
B.S., Business Management
Johnson & Wales University 1997 — 1999
Hotel, Motel, and Restaurant Management
T-Mobile April 2008 - Present
Allstate August 2007 - March 2008
AT&T March 2005 - July 2007
Education
Osmaniya University 1997 — 1999
Post Graduate Diploma in Management and Information System, Mangement and Information Systems
Kakatiya University 1994 — 1997
Bachelors in Commerce, Accounting, Income Tax, Cost Accounting, Statistics
Morgan 2020 December 2010 - March 2011
T-Mobile August 2009 - November 2010
T-Mobile December 2007 - July 2009
Creme de la Creme January 2007 - December 2007
Dynasplint Systems February 2006 - January 2007
T-Mobile July 2004 - January 2006
T-Mobile June 2002 - June 2004
Skills
Retail, Merchandising, Account Management, Talent Acquisition, Recruiting, Sales, Direct Sales, Business Development, Marketing, Sourcing, Childcare, Education, Management, Selling, Team Leadership, Coaching, Customer Satisfaction, Team Building, Sales Management
Education
Johnson County Community College 2007 — 2007
Kansas State University 2000 — 2004
B.A
Blue Valley High School
Joliet Junior College August 2012 - Present
T-Mobile January 2005 - January 2013
Environment Agency 1995 - 2004
Education
Bewsey High School
High School
Joliet Junior College
Associate of Arts and Sciences (AAS) (ongoing), Radiologic Technology/Science - Radiographer
T-Mobile February 2013 - Present
Republic Airways Holdings, Inc. July 2010 - March 2013
US Airways November 2007 - June 2010
Bank of America July 2001 - August 2006
Skills
Airlines, Commercial Aviation, Aviation, Flights, Flight Safety, Airports, Aircraft, Flight Planning, Charter, Aviation Security, CFI, Civil Aviation, Crew Resource Management, Banking, Customer Service, Customer Experience, Web Development, Web Design, Training, Employee Training, Survey Design, Cashiering, Cash Handling Experience, Cashiers, Consultants, Technical Writing, HTML, SharePoint, Microsoft Word, Windows, Love to Cook, Human Resources, Communication, Supervisory Skills
Education
Johnson and Wales University 1995 — 2000
Bachelor of Science (BS), Information Science/Studies
Marion High School 1991 — 1995
Diploma, General Studies
T-Mobile April 2014 - Present
The Wichita Kappa Leadership Development League May 2009 - Present
T-Mobile July 2012 - April 2014
Skills
Customer Service, Sales, Public Speaking, Leadership, Microsoft Office, Marketing, Event Planning, Fundraising, PowerPoint, Microsoft Word, Social Media, Time Management, Social Networking, Team Leadership, Networking, Social Media Marketing, Teaching, Community Outreach, Coaching, Training, Leadership Development, Youth Mentoring, Microsoft Excel, Research, Data Entry, Strategic Planning, Editing, Program Management, Data Analysis, Analysis, Event Management, Recruiting, Outlook, Team Building, Higher Education, Project Planning, Teamwork, Marketing Communications, Critical Thinking, Marketing Strategy, Management, Professional..., Staff Development, Situational Sales..., Google Docs
Education
Wichita State University 2013 — 2015
Marketing & English (Emphasis in Creative Writing)
Kansas State University 2009 — 2012
Marketing, Emphasis in Leadership Studies
Wichita Heights High School 2005 — 2009
High School Diploma
Nextsource-contractor for KC&L December 2013 - Present
Amerigroup August 2012 - July 2013
State of MO December 2011 - June 2012
T-Mobile May 2010 - January 2011
Skills
Banking, Credit, Credit Risk, Financial Risk, Retail Banking, Loans, Credit Analysis, Risk Management, Financial Analysis, Credit Cards, Consumer Lending, Commercial Banking
Education
Kansas City Kansas Community College 2012 — 2015
Associate of Science (A.S.), Forensic Chemistry
T-Mobile March 2009 - June 2012
Goodtimes Restaurants September 2005 - September 2009
Skills
Customer Service, Collections, Microsoft Office, Financial Management, Supervisory Skills, Adobe Creative Suite, Avaya, Negotiation, Call Center, Escalation Resolution, Customer Retention, Sales, Call Centers, Customer Experience
Education
Metropolitan State College of Denver 2009 — 2012
Bachelor's degree, Business Management
Johnson & Wales University-Denver 2007 — 2009
Financial Planning and Services
Michaels Stores, Inc. April 2012 - Present
T-Mobile August 1999 - July 2011
Walmart July 1996 - November 1998
Skills
Microsoft Office, Leadership Development, Merchandising, Call Centers, Training & Development, Organizing, Interviewing, Planning, Mentoring, Community Relations, Community Outreach, Documentation, Google Docs, Crafts, Photoshop, Arts, FrontPage, Interior Design, Event Planning, Blackberry, google sketch up, Drawing, Decoration, Employee Training, Recruiting, Coaching, Customer Service, Inventory Management, scheduling, Job Scheduling
Education
MidAmerica Nazarene University 2011 — 2012
Master of Business Administration (M.B.A.), Entrepreneurial and Small Business Operations
MidAmerica Nazarene University 2009 — 2010
Bachelor of Arts (BA), Management and Human Relations
Johnson County Community College
Associate of Arts (A.A.), General Studies
Digital Simplistics March 2009 - Present
T-Mobile July 2010 - October 2012
T-Mobile April 2007 - July 2010
RadioShack September 2005 - April 2007
Circuit City September 2003 - April 2005
Skills
Quotas, Wireless, Telecommunications, Mobile Communications, Direct Sales, Customer Retention, Mobile Technology, Retail Sales, Call Center, Sales Operations, Mobile Devices, Customer Satisfaction, Solution Selling, Customer Experience, Smartphones, Sales Management, Account Management, B2B, Sales
Education
Johnson County Community College
Associate's degree
T-Mobile 2007 - 2012
Education
Johnson County Community College 2011 — 2013
Registered Nursing/Registered Nurse
T-Mobile August 1998 - Present
BIOMAT, Seed Mat Inc. November 1994 - August 1998
Storgard Mini Storage October 1988 - November 1994
Skills
Highly detail oriented, Logistics Management, Organizational..., Operational Excellence, Cross-functional Team...
Education
Johnson County Community College 1999 — 2001
St. Joseph Grade and High School
Diploma
T-Mobile April 2010 - Present
Skills
Telecommunications, Troubleshooting, Call Center, Customer Satisfaction, BMC Remedy, Customer Experience, Wireless, Technical Support, Avaya, Customer Service, Blackberry, Wireless Networking, Customer Support, VoIP, Escalation, T1
Education
Johnson County Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications, GPA of 3.73
T-Mobile November 2006 - June 2012
Black & Veatch October 1997 - January 2000
Western Auto October 1985 - November 1997
Education
Johnson County Community College
Verizon January 2007 - May 2014
T-Mobile July 2002 - July 2006
Skills
Certified Project..., Vendor Management, PMP, Program Management, Visio, PMO, Business Analysis, Cross-functional Team..., Project Planning, Resource Management, Software Project...
Education
T.R. Robinson High School 1995 — 1999
Diploma
Johnson and Wales University
AT&T November 2010 - May 2011
Verizon Wireless January 2008 - February 2009
Maurices April 2007 - November 2007
T-Mobile May 2003 - January 2007
Education
John C Calhoun State Community College 2004 — 2005
Decatur High 1994 — 1998
Standard Diploma, Basic Skills and Developmental/Remedial Education
Federal Aviation Administration February 2015 - Present
Le-Vel October 2014 - Present
The Cartwright Companies May 2013 - September 2014
Kansas Department for Children and Families December 2012 - May 2013
US Army February 2007 - April 2010
T-Mobile May 2003 - September 2006
Education
Ottawa University 2013 — 2014
Bachelor's Degree, Business Administration - Marketing, 4.0
Johnson County Community College 2011 — 2013
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Wichita High School East 1993 — 1997
AT&T December 2012 - Present
T-Mobile February 2008 - November 2012
University of Kansas Medical Center August 2006 - February 2008
Skills
Internet and Customer...
Education
The Art Institute of Las Vegas 2012 — 2016
Still Attending
Kansas City Kansas Community College 2003 — 2004
T-Mobile September 2015 - Present
Pomeroy IT Solutions Inc August 2014 - December 2014
Sneia LLC April 2012 - April 2014
Mustards Deli June 2006 - November 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, C++, English, Java, C#, Windows 7, Technical Support
Education
Western Governors University 2015 — 2016
Master’s Degree, Computer and Information Systems Security/Information Assurance
Park University 2013 — 2014
Bachelor of Science (BS), Computer Science
Kansas City Kansas Community College 2007 — 2010
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
CSC - Computer Sciences Corporation November 2012 - Present
T-Mobile December 2007 - June 2012
Harte-Hanks Data Technologies November 2005 - November 2007
Skills
Troubleshooting &..., Analysis, Reporting &..., Workflow Solutions, Technical Documentation, Technical Support, Technical Analysis, Customer Service, Customer Satisfaction, Customer Retention, Cross-Function...
Education
Kansas City Kansas Community College 2007 — 2014
Associate Applied Science, Computer Software Technology/Technician
The Neat Company May 2015 - Present
Independence Blue Cross May 2014 - Present
T-Mobile July 2013 - April 2014
U.S. Bank October 2012 - June 2013
Skills
PHP, HTML, Java, SDLC, Microsoft SQL Server, JavaScript, jQuery, jQuery Mobile, HTML5, CSS, Eclipse, Sublime Text, Internet Explorer, Google Chrome, Wireframes, User Interface, Front-end, Firefox, Magento, GruntJS, CMS
Education
Kakatiya University 2004 — 2008
Bachelor's Degree, Computer Science, A