T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Silverstar Financial Group, Inc 2014 - Present
Self-employed November 2012 - November 2014
T-Mobile 2011 - 2012
YMCA of Broward County 2009 - 2011
Skills
Program Management, Management, Sales, New Business Development, Strategic Planning, Budgets, Business Strategy, Financial Analysis, Marketing Strategy, Sales Management, Team Building, Finance, Marketing, Investments, Financial Planning, Leadership, Business Planning, Public Speaking, Customer Service, Social Media, Small Business, Event Management, Business Development, PowerPoint, Insurance, Retirement Planning, Social Networking, Social Media Marketing, Microsoft Office
Education
American InterContinental University-South Florida 2008 — 2010
Business Administration, Management and Operations
Saint John's University 2004 — 2006
Business, Management, Marketing, and Related Support Services
T-Mobile March 2007 - March 2009
T-Mobile October 2005 - March 2007
Skills
Business Development, Account Management, Customer Retention, Sales Operations, SaaS, Telecommunications
Education
Argosy University Atlanta 2009 — 2012
DBA, International Business & Management
American InterContinental University 2006 — 2007
MBA, Marketing & Management
Spelman College 2001 — 2004
B.S., Biology & Chemistry
Go Light Bariatrics July 2015 - Present
ECSPLICITE February 2011 - Present
LCJ EXECUTIVE BUSINESS SERVICES January 2006 - Present
San Diego Trolley Dental Group January 2008 - December 2008
T-Mobile March 2003 - July 2005
Skills
Language Teaching, Language Training -..., Microsoft Office, Editing, Teaching, English, Microsoft Word, Research, Windows, Outlook, Public Speaking, Social Networking, Staff Development, Administration, Strategic Planning, Customer Service, Team Building, Sales, PowerPoint, Spanish, Management, Proofreading, Creative Writing
Education
Allen School-Brooklyn 2009 — 2010
Medical Insurance Specialist/Medical Biller
WatchTower School of Gilead 1981 — 1982
Missionary Studies
MarketSource Inc. December 2011 - Present
PharMerica - Kindred Healthcare Hospital February 2011 - Present
T-Mobile November 2013 - 2014
Wireless Advocates, LLC April 2008 - December 2011
DKL Marketing - DirecTV 2006 - April 2008
Skills
Sales Operations, Direct Sales, Customer Retention, Account Management, Sales, Marketing, Time Management, Sales Management, Team Building, Retail, Lead Generation, Salesforce.com, Dependable Team Player, Program Management, Leadership, Positive Can-do Attitude, Strongly self-motivated, Motivated to grow and..., Advertising, Highly responsible, Technical Support, Computer Proficiency, Sales Process, Customer Satisfaction, Adaptability, Marketing Communications, Strong Work Ethic, Sales Rep Training, Healthcare Information..., Bilingual Proficiency, Company Presentations, business, Brand Management, Healthcare, Consumer Insight, Product Knowledge, Continuous Improvement, Marketing Strategy, Sales Presentations, Pharmaceutical Sales, Consumer Behaviour, Brand Awareness, Brand Development, sales and marketing..., Market Intelligence, Sales & Marketing, Team Workshops, Referrals, repeat business, account acquisition
Education
University of Phoenix-Southern California Campus 2012 — 2014
Bachelor’s Degree, Bachelors of Arts: Business Marketing
Cypress College 2010 — 2014
Associate’s Degree, Professional Marketing, Professional Sales, and Small Business Operations Certified
American Career College-Anaheim 2009 — 2010
Certified Pharmacy Technician, Pharmacy Technician/Assistant
Cerritos College 2004 — 2008
Associate’s Degree, Liberal Arts and Science
NYC Department of Education November 2012 - Present
T-Mobile April 2012 - October 2012
Murray State University January 2011 - December 2011
JDSU April 2008 - December 2009
Okaya Infocom October 2007 - March 2008
Zoom Technologies June 2007 - September 2007
Nuclear Power Corporation of India Ltd. June 2006 - July 2006
Skills
Integration, Linux, TCP/IP, Oracle, Testing, XML, Troubleshooting, Telecommunications, Databases, Cisco Technologies, Software Development, Java, Switches, Networking, Network Administration, ITIL, Active Directory, Security, Software Documentation, CCNA, SDH
Education
Goldey Beacom College 2013 — 2014
Master of Business Administration (MBA), Information Technology
Murray State University 2010 — 2011
Master of Science, Telecommunication System Management
Uttar Pradesh Technical University 2003 — 2007
Bachelor of Technology, Electronics and Communication Engineering
Aligarh Muslim University 2001 — 2003
Senior Secondary School Certificate, Physics Chemistry Mathematics
AirWatch by VMware December 2013 - Present
AirWatch by VMware April 2013 - December 2013
SunTrust Bank December 2011 - March 2013
Amdocs November 2006 - December 2011
Clinica Alianza Latina July 2007 - May 2011
T-Mobile February 2006 - November 2006
The Home Depot February 2004 - January 2006
Skills
Testing, Quality Assurance, Troubleshooting, Databases, Billing Systems, Application Support, Basics of Unix, Analysis, Networking, Product Management, Project Planning, Servers, Software Documentation, System Deployment, Technical Support, Training, Unix, Agile Methodologies, Project Management, Integration, Management, SQL, Scrum
Education
Keller Graduate School of Management of DeVry University 2015 — 2017
Master of Business Administration (MBA), Customer Experience Management
American InterContinental University 2007 — 2009
Bachelors in Fine Arts, Visual Communications/Digital Design
University of Phoenix 2003 — 2006
Bachelors in Information Technology, Management Information Systems and Services
T-Mobile August 2015 - Present
T-Mobile March 2015 - August 2015
Symphony Teleca February 2012 - March 2015
Azimuth Systems November 2009 - March 2012
US Department of Homeland Security Boarder Patrol January 2006 - November 2009
NEMO 2004 - 2006
Nortel October 1984 - December 1999
Skills
LTE, RAN, Core Network, Mobile Data Services, WiMAX, WiFi, RF Engineering, Spectrum Management, MIMO, Distributed Antenna..., P25, Nemo, TEMS Investigation, Transport Modelling, Verification, ATM networks, Cisco Technologies, Business Development, UMTS, IP, VoIP, Mobile Devices, Start-ups, 3GPP, 4G, New Business Development, Management, Network Design, Mobile Applications, Network Optimization, Antennas, Strategy, RF, HSPA, 3G, Strategic Partnerships, Construction Management, Data Mining, M2M, Telecommunications, Testing, Program Management, Sales, GSM, Wireless, Mobile Communications, Integration, Cellular Communications, Ericsson OSS, CDMA
Education
University of Pennsylvania - The Wharton School 1998 — 1998
Executive Education
Amberton University 1994 — 1998
BS
Stanford University Graduate School of Business 1996 — 1996
Certificate
T-Mobile June 2008 - Present
Skills
Complaint Handling &..., Leadership Development, Customer Satisfaction, Process Improvement, I.T Operations..., Outsourced Partnership, Customer Satisfaction..., Learning and Development, Cost-Reduction..., Multi Project..., Telecommunication:..., Performance Manager,..., International Experience, Networking \ Security:..., Microsoft SCCM, SMS,..., Live Meeting, Remedy,..., Power Doc’s, DM5..., SharePoint, TrackIT,..., Cost Reduction..., Customer Service..., Training, Leadership, Strategy, Project Management, IT Management, Human Resources, Quality Assurance, Strategic Planning, Business Strategy, Sales, Budgets, Management, Time Management, Data Analysis, Team Management, Team Leadership, Vendor Management, CRM, Customer Experience, Marketing, Project Planning, Telecommunications, Analysis, Customer Service, Business Analysis, Change Management, Networking, Program Management, Call Centers, Performance Management
Education
Amberton University 2013 — 2015
Master of Business Administration (M.B.A.)
University of North Texas 2002 — 2004
Bachelor of Applied Science (BASc)
T-Mobile June 2014 - Present
Sysco November 2012 - June 2014
Certified Payment Processing September 2011 - September 2012
Curtis Mortgage Group December 2007 - January 2010
Skills
Social Media Marketing, Recruiting, Public Speaking, Sales, Web Design, Leadership, Microsoft Office, Negotiation, Internet Recruiting, Sourcing, Google Adwords, Google Analytics, Interviewing Skills, Telephone Interviewing, Insurance, Certified DDI...
Education
Haworth College of Business Western Michigan University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Focus on Accounting and Marketing
American InterContinental University 2013 — 2014
Master of Business Administration (M.B.A.) in Human Resource Management, Human Resources Management and Leadership
Loan Depot August 2015 - Present
Loan Depot August 2014 - August 2015
TruGreen November 2013 - July 2014
T-Mobile January 2010 - October 2011
Chase June 2008 - December 2009
DMiller Mortgage June 2008 - December 2008
Bank of America June 2005 - July 2007
AT&T October 2003 - May 2005
Skills
Sales, Call Centers, Selling, Loans, Mortgage Lending, Credit Cards, Refinance, Cross Selling, Customer Service, Investment Properties, Sales Management, Cold Calling
Education
Ambassador University 1988 — 1990
Business
Gladewater High School 1984 — 1988
WorldPay November 2004 - Present
T-Mobile May 2004 - September 2004
Debt Management Inc. November 2001 - January 2004
Skills
Relationship Management, Payment Card Processing, Electronic Payments, Account Management, Payments, Merchant Services, New Business Development, Credit Cards, Solution Selling, Financial Services, Business Development, Credit, Customer Service, Mobile Payments, Client Relations, Client Services, Operations Management, Financial Coaching
Education
American InterContinental University
Business Administration, Management and Operations
Novation 2011 - Present
Santander Consumer USA Inc. 2007 - 2011
Santander Consumer USA Inc. 2007 - 2011
T-Mobile 2005 - 2007
T-Mobile 2004 - 2005
CIBER, Inc. 2003 - 2004
Alcatel USA 2000 - 2002
Alcatel USA 2000 - 2002
DSC Communications 1997 - 2000
Skills
Data Warehousing, SDLC, Business Intelligence, Agile Methodologies, Integration, Project Management, Program Management, MS Project, PMP, Business Analysis, Process Improvement, Requirements Gathering, Databases, Business Process, Scrum, PMO, Software Development, Testing, Enterprise Software, Microsoft SQL Server, Business Requirements, ERP, Business Objects, Oracle, Resource Management, Statistics, Econometrics, Machine Learning, Data Analysis, Data Mining, Microsoft Project
Education
The Johns Hopkins University 2014 — 2015
Data Science Specialization
The University of Texas at Dallas 2007 — 2014
PhD, Public Policy and Political Economy
Amberton University
MBA, General Business
Soldan High School
Washington University in St. Louis
BSEE, Electrical Engineering, Computer Science
Harte Hanks, Inc. February 2013 - Present
Harte Hanks 2013 - 2015
Dell 2006 - 2012
Dell June 2010 - February 2011
Dell Inc January 2007 - June 2010
Dell Inc July 2006 - January 2007
Outsource Partners International February 2005 - July 2006
Robert Half International May 2004 - February 2005
T-Mobile February 2000 - May 2004
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, JMP, Adobe Captivate 5.5, Microsoft Office..., Managerial Finance, Psychology of Decision..., Graphics & Presentation, Business Communications, Call Center Dynamics &..., Call Center Mathematics, Effective Training..., Rapid Instructional..., Management Accounting, Understanding &..., Forecasting, Instructional Design, Leadership, Management, Call Center, Strategic Planning, Team Leadership, Six Sigma, Call Centers, CRM, Business Analysis, Sales Management, Team Building, Sales Operations, Marketing, Organizational..., Training, Customer Satisfaction, Process Improvement, Leadership Development, Business Process..., Vendor Management, ERP, Policy, Sales, Program Management, Project Management, Coaching, Performance Management, Strategy, Sales Process, Project Planning, Customer Experience, Outsourcing
Education
American InterContinental University 2008 — 2010
Bachelor of Applied Science (BASc), Organizational Behavior Studies
American InterContinental University
Heald Business College
A.A.S, Legal Office Administration
Heald College
Skrl Tool & Die May 2012 - Present
T-Mobile August 2008 - October 2011
Kayser Roth March 2006 - January 2008
US Army February 1998 - October 2005
Skills
Lean Manufacturing, Manufacturing, Continuous Improvement, Customer Service, Microsoft Office, Process Improvement, Microsoft Excel, Operations Management, Inventory Management, Team Building, 5S, Six Sigma
Education
American InterContinental University 2009 — 2011
Associate's degree, Computer Science
Lumberton Senior high 1993 — 1995
U.S. Cellular April 2013 - Present
T-Mobile December 2010 - April 2013
T-Mobile February 2010 - December 2010
Skills
Wireless, Telecommunications, Customer Satisfaction, Retail, Cellular Communications, P, Team Building, Mobile Devices, Team Leadership, Coaching, Management, Sales, Leadership, Retail Sales, Leadership Development, Teamwork, B2B, Customer Experience, Sales Management, Sales Operations, Customer Retention
Education
Allen County Community College 2003 — 2005
Business
ACM SIGGRAPH August 2014 - Present
San Antonio Scorpions FC July 2014 - December 2014
Stirista Global April 2013 - December 2014
Unity PR December 2012 - December 2014
Public Relations Student Society of America August 2013 - January 2014
Public Relations Student Society of America January 2013 - May 2013
Telemundo February 2012 - April 2013
The University of Texas at San Antonio October 2012 - March 2013
T-Mobile August 2011 - April 2012
Skills
Social Media, Public Relations, Editing, Event Planning, Social Media Marketing, Research, Social Networking, Press Releases, Public Speaking, Media Relations, Event Management, Marketing Communications, Microsoft Office, Advertising, Graphic Design, Video Editing, Copywriting, Online Marketing, Radio
Education
The University of Texas at San Antonio 2012 — 2014
Bachelor of Arts (B.A.), Digital Communication and Media/Multimedia
Alvin Community College 2010 — 2012
Associate of Arts (A.A.), Radio and Television Broadcasting Technology/Technician
LGFCU Local Government Federal Credit Union September 2014 - Present
Bright Lights Management Group August 2014 - Present
First Niagara Bank June 2013 - September 2014
Softworld February 2013 - June 2013
Edge Services March 2012 - August 2012
BECU January 2011 - February 2012
BECU 2008 - January 2011
T-Mobile 2005 - 2006
Myrio Corp -- a Siemens company 2005 - 2006
Myrio July 2004 - May 2005
Skills
Leadership, Product Management, Program Management, Projects, Acquisitions, Business Analytics, Vendor Management, Business Analysis, Process Improvement, Project Management, Business Intelligence
Education
American InterContinental University 2004 — 2005
MBA
The George Washington University 2003 — 2005
Masters Degree
Portland State University 1995 — 1999
BS
Rex Putnam
United States Air Force March 2014 - Present
United States Air Force July 2010 - March 2014
Crafton Hills Community College September 2008 - July 2010
Pizza Hut April 2008 - July 2010
Target December 2007 - June 2008
T-Mobile July 2007 - December 2007
McDonald's Corporation July 2005 - February 2007
Skills
Customer Service, Leadership, Microsoft Office, Microsoft Word, Military, Program Management, Sales, Security Clearance, Team Building, Training, DoD, Military Operations, Troubleshooting, Strategic Planning
Education
American Military University 2013 — 2017
Bachelor of Science (B.S.), Computer/Information Technology Administration and Management
Community College of the Air Force 2010 — 2015
Associate of Science (A.S.), Aeronautics/Aviation/Aerospace Science and Technology, General
Community College of the Air Force 2010 — 2015
Associate of Science (A.S.), Aeronautics/Aviation/Aerospace Science and Technology, General
Crafton Hills College 2007 — 2010
Expedia, Inc. February 2015 - Present
Microsoft September 2014 - February 2015
Univar April 2013 - September 2014
T-Mobile July 2011 - April 2013
Real Networks January 2010 - July 2011
Real Networks October 2008 - January 2010
Real Networks November 2006 - October 2008
Real Networks November 2005 - November 2006
Computer Service Corp May 2004 - November 2005
Computer Service Corporation May 2004 - November 2005
Skills
System Administration, Security, ITIL, DNS, Operating Systems, Network Security, VMware, Windows, Disaster Recovery, Virtualization, Troubleshooting, Linux, Apache, Data Center, Enterprise Architecture, IT Operations, JBoss Application Server, Apache 2, Symantec Security, Symantec Endpoint..., Splunk, PCI DSS, PCI Standards, EMV, Change Management, Event Management, Program Management, Project Management, Operations Management, Operational Excellence, Tomcat 5, Cloud Computing, Information Security, Wireless, Networking, Servers, Software Development, Security Architecture..., IT Strategy, Computer Security, VPN, Integration, Enterprise Software, Information Technology, Information Security..., Vulnerability Management, Firewalls, Vulnerability Assessment, Application Security, Security Policy
Education
American InterContinental University 2005 — 2008
Masters, Internet Security - Information Technology
American InterContinental University 2004 — 2006
Bachelors, Information Technology Systems Administration
Edmonds Community College 1999 — 2002
Certification, Web Master - Javascript/CSS/DHTML/Design Layout/Multimedia/Web-Application Server Administration
SGS Consulting January 2015 - Present
Verizon Wireless August 2014 - November 2014
Sprint 2012 - 2014
T-Mobile August 2008 - March 2009
Skills
Customer Service, Technical Support, Food & Beverage, Hospitality Industry, Call Centers, Mobile Devices, Wireless, Testing, Troubleshooting, Telecommunications, Customer Satisfaction, Customer Experience, VoIP, Help Desk Support, Wireless Networking, IP, Team Leadership, Time Management
Education
American InterContinental University 2003 — 2005
Master of Business Administration (MBA), Marketing
Weichert Realtors May 2003 - Present
Keller Williams Real Estate October 2013 - November 2014
T-Mobile October 2010 - June 2012
T-Mobile May 2000 - July 2005
Skills
Residential Homes, Short Sales, New Home Sales, Relocation Buyers, Customer Service, Technical Support, Quality Assurance, Telecommunications, Customer Retention, Selling, Real Estate, Customer Experience, Buyers, Buyer Representation, Rentals, Relocation, Listing Homes, Investors, First Time Home Buyers, Cellular Communications, Resales, Listings, Resellers, Negotiation, Seller Representation, First Time Home Sellers, Real Estate Transactions, Leases
Education
Northampton Community College 2013 — 2014
Associate of Applied Science (Paralegal Certificate), Paralegal
Scott-White Real Estate Institute 2003 — 2003
Real Estate
Alvernia University 1986 — 1988
Elementary Education and Teaching
Reading Area Community College
Early Childhood Education and Teaching
T-Mobile September 2013 - Present
HSW CONSULTING GROUP May 2010 - Present
OPTION 2 CHANGE INCORPORATED November 2007 - Present
Skills
Advertising, Web Design, Public Speaking, Marketing, Customer Service, Non-profits, Non-profit..., Strategic Planning, Sustainability, Animation, Business Development, Business, Community Outreach, Curriculum Design, Commercials, Content Management, Database Design, DNS, Entrepreneurship, Events, Film Production, Graphic Design, Google Adwords, Governance, Innovation, JavaScript, Key Performance..., Office Management, Nonprofits, Event Management, Event Planning, Social Networking, Leadership, Online Marketing, Newsletters, Online Advertising, Public Relations, Email Marketing, SEO, Start-ups, Marketing Strategy, Facebook, Brand Development, Direct Marketing, Strategic Partnerships, Small Business, Social Media Marketing, Marketing Communications, Digital Media, Web Marketing
Education
Ashford University 2015 — 2017
Master of Business Administration (MBA), Organization Management specialization Information Systems
American InterContinental University 2004 — 2008
BA, BUSINESS
Savannah State University 2001 — 2003
AS, SOCIAL WORKER
T-Mobile June 2015 - Present
American Public University System June 2014 - Present
Army National Guard June 2012 - Present
Starbucks March 2014 - June 2015
Target October 2012 - February 2014
Rent-A-Center April 2012 - October 2012
United States Marine Corps May 2008 - May 2012
Skills
Military, Security Clearance, Customer Service, Microsoft Office, Access, Computer Hardware, Computer Repair, Computer Maintenance, Retail, Leadership, Management, Training, Networking, Inventory Management, Team Leadership, Troubleshooting, Command, Military Experience, Operations Management, DoD, Operational Planning, Organizational..., Logistics, Military Operations, Team Building, Employee Training, Merchandising, Store Management, Time Management, Loss Prevention, Sales Management
Education
American Military University 2010 — 2012
Bachelor of Business Administration (BBA), Management Information Systems, General
Uber July 2014 - Present
T-Mobile February 2013 - July 2013
NCO Group February 2012 - November 2012
Skills
Strategy, Technical Support, Microsoft Office, Call Centers, Marketing Strategy, Leadership, Business Development, CSS, Interviews, Customer Service, Product Management, Editing, Troubleshooting
Education
American InterContinental University 2014 — 2017
Bachelor’s Degree, Information Technology
Cresskill High School 2004 — 2008
High School, General Studies, 3.2
USAA 2014 - Present
U.S. Army Contracting Command September 2008 - Present
Mercedes-Benz USA 2014 - 2014
T-Mobile December 2010 - January 2013
Skills
Army, Security Clearance, Military, DoD, Military Experience, Military Operations, Command, Human Resources, Government Contracting, Personnel Management, Policy, Operational Planning, Force Protection, Employee Relations, Top Secret, Government, National Security, Defense, Leadership Development, Intelligence Analysis
Education
American Military University 2012 — 2015
Bachelors of Psychology, 3.2 GPA
Texas A&M University-Kingsville 2007 — 2009
Clinical Psychology
John F. Kennedy High School 2004 — 2007
High School Diploma
McCann School of Business and Technology Service Level CoordinatorT-MobileMarch 1998 - June 2012
T-MOBILE USA January 1997 - January 2012
T-Mobile December 1997 - March 1998
T-Mobile January 1997 - January 1998
Skills
eWFM, Customer Service, Resource Management, Microsoft Excel, Microsoft Word, Project Planning, Customer Satisfaction, Management, Training, Call Center, Team Building, Time Management, Analysis, Forecasting, Leadership, Customer Experience, Telecommunications, Customer Retention, Process Scheduler, Strategic Planning, Software Documentation, Coaching, Quality Assurance, Avaya, Vendor Management, Outlook, Team Leadership, Troubleshooting, Access, Business Analysis
Education
McCann School of Business and Technology 2012 — 2014
Electronic Health Records
Alvernia College 1991 — 1994
Associate's degree, Physical Therapy Technician/Assistant
Alvernia University 1991 — 1994
Associates Degree, Physical Therapy Assistant
Schuylkill Business Institute
Associates Degree, Medical Secretary
ITT October 2014 - Present
T-Mobile May 2013 - May 2014
T-Mobile May 2008 - May 2013
Mountain Management Consulting, Inc February 2006 - May 2008
Gartner 1999 - 2006
Skills
Strategy, Cross-functional Team..., Corporate Real Estate, Process Improvement, Program Management, Budgets, Contract Negotiation, Strategic Partnerships, Mergers & Acquisitions, Project Management, Financial Analysis, Facilities Management, Portfolio Management, Strategic Planning, Business Strategy, Vendor Management, Project Planning, Finance, Negotiation, Business Development, Customer Satisfaction, Management, Leadership, Contract Management, Retail, Executive Management, CRM, Sales, Six Sigma, Real Estate, Telecommunications, Wireless, Forecasting, Outsourcing, Change Management, Operations Management, Business Process..., Team Leadership, Commercial Real Estate, Leases, Property Management
Education
American International College
Bachelor of Science (BS), Management & Finance
Syracuse University
Universal Mind February 2015 - Present
Pollensoft Inc. November 2004 - Present
Adobe March 2014 - February 2015
MicroMetrics October 2013 - April 2014
Adobe August 2012 - March 2014
Adobe November 2011 - March 2014
Universal Mind February 2011 - November 2011
T-Mobile February 2011 - November 2011
Lixar IT April 2010 - February 2011
Natural Resources Canada January 2010 - April 2010
Skills
Team Leadership, Agile Methodologies, Scrum, Flex, ActionScript, HTML, JavaScript, CSS, XML, AJAX, Java, ColdFusion, BlazeDS, Flash, Eclipse, Flash Builder, Java Enterprise Edition, PHP, Maven, RIA, Ant, Subversion, SOAP, Web Applications, Objective-C, JBoss Application Server, User Experience, Software Design, jQuery, J2EE, MySQL, XHTML, JSP, Cairngorm, Linux, Tomcat, Apache, Web Services, Flex Builder, Swiz, Backbone.js, Require.js, LESS CSS, Twitter Bootstrap, Mentoring, WordPress, Node.js, Bower, Software Development, SOA
Education
Agile Pain Relief 2013 — 2013
Certified Scrum Master
Berteig Consulting 2013 — 2013
Certified Scrum Product Owner
Algonquin College of Applied Arts and Technology 1999 — 2000
Certificate, Multimedia Web Specialist
Nutrisics LLC January 2015 - Present
Union Health Marketing February 2013 - December 2014
jpay August 2012 - February 2013
T-Mobile November 2006 - June 2012
T-Mobile November 2004 - November 2006
Skills
Workforce Management, Process Improvement, Leadership, Recruiting, Customer Experience, Change Management, Customer Service, Troubleshooting, Management, Customer Satisfaction, Project Planning, Microsoft Office, Analysis, Coaching, Telecommunications, Vendor Management, Sales, Leadership Development, Training, Customer Retention, Outlook, Team Leadership, Salesforce.com, Operational Excellence, Resource Management, Quality Assurance, Avaya, Team Building, Time Management, Operations Management, Business Process, Resourceful..., CRM, Cross-functional Team..., Call Centers, Employee Training, Business Analysis, Performance Management, Outsourcing, Account Management, Team Management, Wireless, Forecasting, Contact Centers, Program Management, Project Management, Human Resources, Sales Management, Employee Relations, Strategy
Education
American InterContinental University
Business Administration and Management, General
Capital One October 2013 - Present
DriveTime August 2012 - October 2013
T-Mobile July 2011 - August 2012
Geraci Law LLC July 2009 - July 2011
Skills
Onboarding, Sales, Recruiting, Legal Writing, Research, Applicant Tracking..., Organizational..., Payroll, Leadership Development, Talent Acquisition, Technical Recruiting, Customer Service, Software Documentation, Management, Time Management, Human Resources, Employee Relations, Training, Employee Benefits, Performance Management, Leadership, Employee Training, Executive Search, Team Building, Process Improvement, Talent Management, Personnel Management, Interviews, HRIS, Coaching, Call Centers, Team Leadership, College Recruiting, Business Development, PeopleSoft, Resume Writing
Education
Ashford University 2010 — 2011
Master of Business Administration (MBA), Human Resources Management and Services, 3.91 GPA
Ashford University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 3.42 GPA
American InterContinental University 2007 — 2008
Associate of Arts (A.A.), Business Administration and Management, General, 3.79 GPA
Apple May 2015 - Present
T-Mobile July 2013 - May 2015
Metaverse Mod Squad - Enterproid November 2011 - July 2013
Telenetwork September 2010 - June 2011
ACS, a Xerox Company October 2009 - September 2010
Skills
Computer Hardware, Motherboards, Sound Cards, Video Cards, Partition Magic, Norton Utilities, Network Cards, Cable Modems, Hard Drives, RAM, Processors, Troubleshooting, Windows, Printers, Desktop Support, Operating Systems, TCP/IP, Microsoft Office, Routers, Documentation, Hardware, Customer Service, Windows 7, VPN, Laptops, Switches, Quality Assurance, Customer Relations, Word, Inventory Management, Software Installation, Problem Solving, PowerPoint, WAN, Security, Technical Support, DNS, Network Administration, Mobile Devices, Networking, Android, Help Desk Support
Education
American InterContinental University 2012 — 2014
BSIT, Network Administrator, 3.79
T-Mobile April 2012 - Present
SCOM - USA March 2009 - December 2011
T-Mobile March 2009 - December 2011
Lemcon Networks July 2005 - November 2008
Glotel January 2005 - April 2005
Globe Telecom 2000 - 2004
Skills
Transmission, Commissioning, Troubleshooting, Site Surveys, Engineering, 2G, 3G, UMTS, GSM, NSN, Microwave, Wireless, EDGE, WCDMA, Integration, Telecommunications, 4G, Site Design, Project Implementation, Deployment, Project Coordination, Project Engineering, Problem Solving, Microsoft Office, Technical Documentation, Document Management, Scheduling, Preventive Maintenance, Field Support, Cellular Communications, BSS, Rollout, Edge, WiMAX, RAN, GPRS, PDH, RF
Education
AMA University 1996 — 1999
Bachelor of Science, Electronics and Communications Engineering
Pasig Catholic College 1993 — 1996
Secondary
T-Mobile February 2015 - Present
Suburban Homes and Condos September 2014 - Present
T-Mobile April 2011 - February 2015
T-Mobile August 2006 - April 2011
Accutech Insulation and Contracting Inc. June 2003 - July 2006
Skills
Management, Sales, Telecommunications, Customer Service, Project Management, Leadership, Team Leadership, Microsoft Office, Sales Management, Account Management, Wireless, Mobile Devices, Strategy, Product Management, Business Development, Strategic Planning, Training, Program Management, Team Building, Vendor Management
Education
American International College 2007 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
H&R Block October 2013 - Present
Balise Motor Sales September 2012 - October 2013
Global Spectrum MassMutual Center January 2013 - May 2013
Favorite Healthcare Staffing June 2011 - August 2012
T-Mobile March 2008 - June 2011
Skills
Marketing, Social Media, Marketing Strategy, Retail, Customer Service, Marketing Communications, Social Media Marketing, Microsoft Office, Sales, Event Planning, Advertising, Team Leadership, Coaching, Adobe Creative Suite, Strategic Planning, Brand Awareness, Business Development, Team Building, Creative Writing, Public Speaking, Collaboration
Education
American International College 2010 — 2013
Bachelor of Business Administration (BBA)
State of Florida October 2013 - Present
PNC Bank August 2008 - October 2013
T-Mobile October 2006 - April 2008
Aequicap March 2006 - September 2006
Skills
Bilingual-English/Spanis..., Training, Sales, Insurance, Call Centers, Finance, Customer Retention, Policy, Internal Audit, Branch Banking, Notary Public, Team-oriented, Highly detail oriented, Spanish, Workers Compensation, Consumer Lending, Claim, Cash Management, Retail Banking, Financial Services, Cross Selling, Banking, Management, Credit, Interviews, Administration, Employee Engagement
Education
Florida Atlantic University 2015 — 2017
University of Phoenix 2013 — 2015
Bachelor of Business Administration (BBA), Business/Managerial Economics
American InterContinental University 2010 — 2013
Associate of Arts (AA), Business Administration and Management, General
US Navy July 2012 - November 2014
US Navy December 2008 - November 2014
US Navy October 2010 - February 2011
T-Mobile 2007 - 2008
West Corporation 2006 - 2007
Skills
Security Clearance, Needs minimal..., Uses knowledge to solve..., Positive leadership,..., Team builder,..., Values differences as..., Employee Training, Instructor-led Training, Always produces..., Energetic,..., Plans/prioritizes..., Superb organizer, great..., Meets goals and employs..., Reliable, dependable..., Clear and timely..., Performs well in..., Microsoft Office, Outlook, Customer Service, Social Media, Financial Accounting, Office Management, Supervisory Skills, Military Operations
Education
Regent University
Bachelor of Science (B.S.), Psychology
American Public University System 2012 — 2014
General Studies, 3.285
Amazon February 2012 - Present
Amazon July 2010 - February 2012
T-Mobile March 2009 - July 2010
Apple Inc. January 2008 - March 2009
Skills
Workers Compensation, Customer Service, Risk Management, Claim, Analysis, Workers' Compensation..., Policy, Process Improvement, Case Managment, Management, Training, Claims Management, Leadership, Microsoft Office, Team Building, Business Communications, Social Media, Video Games, HootSuite, Microsoft Excel, Sony Vegas, Audacity, Podcasting, Online Content Creation, Twitch, Live Streaming
Education
American Public University System 2012 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Lehigh Carbon Community College
Associate of Arts (A.A.), General Studies
Banner Health July 2015 - Present
TriCity Cardiology October 2008 - July 2015
Solectron Corporation February 2007 - August 2007
2Wire, Inc. August 2004 - 2007
T-Mobile October 2003 - June 2004
Ygnition Networks September 2001 - September 2003
Darwin Networks June 2000 - June 2001
Verizon Wireless September 1992 - June 2000
Skills
Management, Telecommunications, Team Leadership, Customer Satisfaction, Call Center, Leadership, Recruiting, Team Management, Performance Management, Account Management, Customer Service, Strategic Planning, Forecasting, Budgets, Training, Team Building, Troubleshooting, Customer Experience, Technical Support, Process Improvement, CRM, HIPAA, Healthcare, Analysis, Medical Billing, Call Centers, Microsoft Word, Direct Sales, Microsoft Excel, EMR, Software Documentation, Project Planning, Time Management, Outlook, System Administration, Process Scheduler, Strategy, Quality Assurance, Customer Retention, Hospitals, Data Entry, Medical Records, Cpr Certified, Medical Terminology, Healthcare Management, Medical Coding, ICD-9, Hiring, EHR, Medicare
Education
American InterContinental University 2009 — 2011
BBA, Healthcare Management, 3.54
Everest College-Phoenix 2008 — 2008
Certified Medical Assistant and Phlebotomist, Medical/Clinical Assistant, 4.0
Griffin Business College 1987 — 1988
Associate of Arts (A.A.), Computer Programming, 3.5
T-Mobile July 2014 - Present
JLL January 2014 - July 2014
Jones Lang LaSalle June 2013 - January 2014
Eurest Services July 2012 - May 2013
T-Mobile August 2005 - July 2012
T-Mobile October 2003 - August 2005
T-Mobile / Voicestream Wireless June 2001 - October 2003
Powertel January 1998 - June 2001
Skills
Process Improvement, Problem Solving, Customer Relations, Budget Management, Contract Negotiation, Vendor Management, Project Management, Planning, Purchasing, Disaster Recovery, Security, SLA, Windows, Computer Hardware, Change Management, Troubleshooting, Operating Systems, Microsoft Office, Telephony Support, Project Planning, Budgets, Telecommunications, Strategic Planning, Analysis, Leadership, Team Building, Customer Service, Recruiting, Software Documentation, Sla, Team Leadership, Customer Satisfaction, Program Management, Facilities Management, Call Centers, Account Management, Operations Management
Education
Amberton University 2005 — 2009
Master of Business Administration, General Business
University of Alabama at Birmingham 1995 — 1997
Bachelor of Science, Management Information Systems
Northeast Mississippi Community College 1992 — 1995
Associate of Arts, Business Administration
Northeast Mississippi Community College 1992 — 1995
Associate of Science, Computer Programming Technology
T-Mobile September 2012 - Present
Social Yuppies Nightlife & Entertainment September 2012 - Present
Several Enterprises, LLC January 2010 - Present
Urban Marketing Internship Program (UMIP) August 2006 - Present
Skills
Team Leadership, Marketing Communications, Training & Development, Account Management, Customer Service, Press Releases, Program Management, Event Management, Live Events, Entertainment, Entrepreneurship, Consulting, Photoshop, Photography, Web Design, Social Media, Social Networking, Social Media Marketing, SEO, Troubleshooting, Technical Support, Adobe Creative Suite, Microsoft Office, Mac OS X, PC, Wireless Networking, Problem Solving, Strategic Planning, Marketing Strategy, Business Strategy, OS X, Customer Retention
Education
American Intercontinental University 2007 — 2009
MBA, Entertainment Management
Savannah State University 2003 — 2007
BBA, Marketing
T-Mobile December 2008 - October 2009
Wachovia Bank December 2007 - December 2008
Southwest Airlines February 2006 - July 2007
Southwest Airlines June 2005 - February 2006
Rite Aid Pharmacy August 2002 - December 2005
Camden County College August 2000 - December 2004
Skills
Quality Assurance, Management, French, Customer Service, Team Leadership, Team Building, Time Management, Cost Control, Microsoft Office, Consulting, Software Documentation, Human Resources, Finance
Education
Amberton University 2010 — 2011
Bachelor of Sciences, Human Relations and Business
Camden County College 2000 — 2004
AAS, Biotechnology
Dibon Solutions Inc
Southwest Airlines
DTI LLC March 2011 - Present
T-Mobile January 2008 - February 2011
Atlanta Public Schools August 2008 - January 2009
Skills
Telecommunications, Management, Wireless, Customer Satisfaction, Technical Support, Cellular Communications, Information Technology, Spanish, Fundraising, Computer Forensics, Mobile Devices, Customer Experience, Direct Sales, Customer Retention, Sales Operations
Education
American InterContinental University 2008 — 2010
M.I.T, Wireless Digital Forensics
Florida State University 2001 — 2004
B.A, Foreign languages
Pet Supermarket August 2009 - July 2012
T-Mobile September 2006 - August 2008
Belk, Inc August 2002 - September 2006
Target 2000 - 2002
Dillards 1994 - 2000
Dillards 1986 - 1994
Education
American Intercontinental University
MBA, INTERNATIONAL BUSINESS, 4.0
Baylor University - Hankamer School of Business
BBA, Business Economics and Marketing
CB West HS
High School Diploma
Dr. David Forkeths Office May 2009 - July 2010
T-Mobile September 2005 - July 2007
Education
American Intercontinental University 2010 — 2012
Bachelor of Business Administration (BBA), Entertainment Business and Sports Marketing
Southwest Florida College 2007 — 2010
Associate of Science (AS), Marketing/Marketing Management, General
Verizon Wireless July 2014 - Present
Army National Guard June 2007 - Present
T-Mobile March 2013 - November 2013
iostudio October 2012 - February 2013
Walmart May 2011 - October 2012
Subway August 2010 - May 2011
Skills
Customer Service, Security, Leadership, Supervisory Experience, Long-term Customer..., Military Skills, Military Communications, Data entry, Recruiting, Active DoD Secret..., Microsoft Technologies, Data Entry, Military
Education
American Military University 2014 — 2017
Master of Business Administration (MBA), Business/Commerce, General
University of North Alabama 2009 — 2012
bachelor of science, Sociology
Colbert Heights High School 2003 — 2007
high school diploma
VaughnTiff Communications December 2011 - Present
Accenture October 2010 - April 2012
Verizon Wireless March 2010 - October 2010
The Hartford November 2007 - November 2009
T-Mobile July 2005 - July 2007
Merrill Lynch July 1998 - July 2005
Skills
Visio, Content Management, Software Documentation, Social Networking, Technical Writing, Training, Editing, Proofreading, Management, Proposal Writing, Microsoft Office, Marketing Communications, Quality Assurance, Customer Service, CRM, Adobe Creative Suite, PowerPoint, Microsoft Excel, Microsoft Word, Event Management, Dreamweaver, Project Management, Testing, Troubleshooting, SEO, Press Releases, Blogging, Social Media, Creative Writing, Copywriting, Copy Editing, Web Content, Writing
Education
American InterContinental University 2003 — 2004
Masters, Education
University of Delaware 1985 — 1989
B.A, English; Technical and Business Communications
T-Mobile September 2006 - Present
Tuesno Professional Services May 2005 - June 2006
Paul D. Cummings World Wide Enterprise August 2001 - April 2005
Skills
Call Center, Operations Management, Strategic Planning, Data Analysis, Change Management, Customer Service, Customer Relations, Telecommunications, Process Improvement, Team Building, Customer Satisfaction, Coaching, Problem Solving, Team Leadership, Performance Management, Call Centers, Customer Experience, Human Resources, Recruiting, Management, Training
Education
Ashford University 2015 — 2016
Master's Degree, Human Resources Management and Services
American InterContinental University
BBA, Management & Finance
T-Mobile August 2013 - Present
T-Mobile January 2012 - August 2013
Core Wireless Group, LLC February 2009 - January 2012
PetSmart May 2008 - January 2009
Freedom First Financial June 2006 - May 2008
Best Buy April 2005 - June 2006
Target Corporation July 2003 - April 2005
T-Mobile USA May 2000 - June 2003
T-Mobile USA March 1997 - May 2000
Aerial Communications 1997 - 1998
Skills
Coaching, Joint Ventures, Competitive Analysis, Channel, Training, Strategic Thinking, Project Management, Sales Operations, B2B, Sales, Sales Process, Management, Telecommunications, Strategy, Cross-functional Team..., Direct Sales, Leadership, New Business Development, Account Management, Customer Retention, Recruiting, Wireless, Retail, Marketing Strategy, Inventory Management, Income Statement, Merchandising, Leadership Development, Budgets, Profit, Sales Management, Customer Service, Human Resources, Customer Satisfaction, Analysis, Project Planning, Selling, Team Leadership, Cold Calling, Start-ups, Forecasting, Strategic Partnerships, CRM, Business Development, Product Marketing, Team Building, P
Education
University of Phoenix 2008 — 2010
Bachelors of Science, Management
Ambassador University 1989 — 1992
Associates, Pychology
T-Mobile March 2015 - Present
Birch Communications December 2014 - February 2015
Birch Communications June 2014 - December 2014
T-Mobile USA May 2011 - June 2014
T-Mobile June 2006 - June 2011
T-Mobile January 2004 - May 2005
RIVA Motorsports 2002 - 2004
Skills
Wireless, Sales Management, Customer Retention, Selling, Sales Operations, Leadership, Channel Partners, Unified Communications, Management, Sales, Strategy, Retail, Telecommunications, Cold Calling, E-commerce, VoIP, Time Management, Account Management, Direct Sales
Education
American InterContinental University 2001 — 2003
B.S, Computer Information Technology 2003
mBlox January 2014 - Present
AccessData March 2012 - October 2013
MarketStar October 2010 - February 2012
AT&T July 2007 - October 2010
Apple Retail October 2006 - January 2007
T-Mobile October 2005 - November 2006
PCS Division December 2004 - April 2005
Skills
Mobile Devices, Mobile Technology, Account Management, Customer Service, Post-sales Support, Training, Telecommunications, Mobile Communications, Project Management, Product Management, Direct Sales, Technical Support, SaaS, Management, Sales Operations, Salesforce.com, Solution Selling, Operating Systems, Testing, OS X, Sales, Windows, Mobile Security, Wireless, Cellular Communications, Database Administration, Trade Shows, Microsoft Office, Social Media, Enterprise Software, Troubleshooting, CRM, Professional Services, Windows Server, Team Leadership
Education
American Public University System
Bachelor’s Degree, Information Technology Management
Ocean State Job Lot October 2014 - Present
T-Mobile October 2013 - October 2014
Bank of America April 2013 - October 2013
Walmart September 2002 - November 2012
Education
American InterContinental University 2003 — 2007
Master of Business Administration (M.B.A.), Accounting and Business/Management
American InterContinental University 2003 — 2007
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Convergys July 2014 - Present
InaoWurkz February 1992 - Present
Convergys June 2012 - July 2014
Someone Clothing November 2009 - January 2013
Stream Global Services August 2010 - June 2012
Powered by Hate October 2009 - August 2010
American InterContinental University October 2006 - July 2009
T-Mobile November 2003 - April 2007
Skills
Graphic Design, Music Production, Music, Adobe Creative Suite, Multimedia, Mac, Video Production, Entertainment, Video, Social Networking, Music Industry, Pro Tools, Marketing, Illustration, Film, Final Cut Pro, Emcee, Graphics, Social Media Marketing, Digital Media, Recording, Audio Editing, New Media, Art Direction, DJ, Acting, Voice Acting, Video Editing, Storyboarding, Sound, Music Publishing, A&R, Art, Post Production, Sound Design, Creative Direction, Music Videos, Voice Over, Film Production, Concept Development, Sound Editing, Videography, Motion Graphics, Photography, Creative Writing, Call Centers, Project Management, Leadership Development
Education
Graphic Design/ American River College 1997 — 1998
Web Page, Digital/Multimedia and Information Resources Design
San Juan High School 1994 — 1996
Diploma, Multimedia design
American InterContinental University
Digital Communication and Media/Multimedia
Farmers Insurance Group of Companies May 2013 - Present
T-Mobile February 2003 - June 2012
T-Mobile February 2003 - June 2012
Skills
Call Centers, Customer Experience, Customer Retention, Leadership, Team Building, Telecommunications, Customer Service, Call Center, Team Leadership, Customer Satisfaction, Sales, Process Improvement, Wireless, Microsoft Office, Account Management
Education
American InterContinental University 2009 — 2012
Associate of Arts (AA), Business Administration and Management, General
US Navy September 2009 - Present
T-Mobile April 2008 - August 2009
KDXpress June 2007 - April 2008
CVS Health April 2004 - April 2007
Skills
Leadership, Customer Relations, Organizational..., Data Tracking, Morale Improvement, Community Relations, Problem Solving, Military, Military Experience, Management, Security Clearance, Team Building, Training, Organizational..., DoD, Supervisory Skills, Military Operations, Customer Service, Sales, Microsoft Office, Inventory Management, Event Planning
Education
Johnson & Wales University 2014 — 2016
Master of Business Administration (M.B.A.), Non-Profit/Public/Organizational Management, 3.90
American Military University 2012 — 2014
Bachelors of Arts, Hospitality Management, Event and Meeting Planning, 3.84
American Military University 2010 — 2012
Associate's Degree, Associates of Arts, Communications, 3.91
Mediterranean Grill September 2015 - Present
Abdella Saeed Productions January 2008 - Present
T-Mobile December 2012 - September 2015
MemberClicks June 2012 - September 2012
Sam's Club March 2007 - May 2011
Skills
Customer Service, Customer Experience, Logo Design, Retail, Graphic Design, Designs, Digital Photography, Competitive Analysis, Strategic Planning, Advertising, Corporate Identity, Marketing Strategy, Digital Marketing, Management, Web Design, Sales, Salesforce.com, New Business Development, Marketing, Brand Development, Social Networking, Social Media Marketing
Education
American Intercontinental University 2012 — 2012
Associate's degree, Fine/Studio Arts, General
Georgia Perimeter College
Associate Degree, Art and Science
BBVA Compass April 2015 - Present
Adams Communication & Engineering Technology (ACET, Inc.) February 2014 - April 2015
Nebraska Department of Education January 2015 - March 2015
Prudential Georgia Realty April 2008 - September 2010
Sun Junkie, LLC May 2006 - August 2008
T-Mobile January 2003 - May 2006
Wireless Outlet, Inc. March 2001 - January 2003
Skills
Computer Security, Information Technology, Computer Forensics, Programming, Active Directory, Microsoft Excel, Virtualization, Access, Microsoft Office, Citrix, Project Management, Negotiation, Strategic Planning, Contract Negotiation, Customer Service, Management, Networking, Windows, Team Building, Leadership, Social Media, Program Management
Education
American InterContinental University 2011 — 2014
Bachelor's Magna Cum Laude, Computer and Information Systems Security/Information Assurance, 3.85
University of North Georgia 1997 — 2001
Political Science
T-Mobile September 2015 - Present
Discovery Communications January 2014 - September 2015
Saks Fifth Avenue March 2013 - January 2014
Gilt City October 2012 - March 2013
Gilt City March 2012 - October 2012
Gilt Groupe October 2011 - March 2012
MTV Networks October 2009 - October 2011
MTV Networks November 2007 - October 2009
MTV Networks April 2007 - August 2007
WTTG/Fox 5 News January 2007 - April 2007
Skills
Digital Media, Video Production, Television, Sales, Entertainment, Digital Marketing, Public Relations, Final Cut Pro, Creative Direction, Copywriting, E-commerce, Project Management, Training, Learning & Development..., Project Planning, E-Learning, Instructional Design, ERP Implementations, Corporate Training, Social Media, Social Media Marketing
Education
American InterContinental University 2008 — 2010
MBA, Project Management
The Washington Center for Internships & Academic Seminars 2007 — 2007
Broadcast Journalism, Political Communication
Florida State University 2004 — 2007
Bachelors, Mass Media Studies
Nida Sea 2008 - Present
Natural Intelligence 2013 - Present
The Search Guru 2014 - 2015
Talent Inc 2013 - 2015
Internet Marketing Inc. 2013 - 2014
eBay Advertising 2012 - 2012
T-Mobile 2012 - 2012
Your Tapestry Place 2012 - 2012
Dell 2011 - 2011
Med Assist Staffing 2008 - 2009
Skills
Freelance Writing, SEO copywriting, Proofreading, Editing, Market Research, Web Content, Marketing Copy, Blogging, Copywriting, Copy Editing, Content Writing, Newsletters, Articles, Creative Writing, Content Development, Press Releases, Content Strategy, Facebook, SEO, Publishing, Freelance Graphics, Keyword Research, Twitter, Online Marketing, Online Advertising, Social Media Marketing, Keyword Generation, Google Adwords, Social Media, Email Marketing, Magazine Articles, Web Marketing, Blogger, Ghostwriting, Content Marketing, Feature Articles, Content Management, Social Networking, Short Stories, Publications, Writing, WordPress, Marketing, Editorial, Journalism, Research, SEO Copywriting
Education
American Intercontinental University 2011 — 2012
AABA, Business Administration, Management and Operations, 3.5
American InterContinental University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Marketing, N/A
ITT Technical Institute May 2015 - Present
Westwood College April 2014 - April 2015
Wells Fargo July 2013 - April 2014
Sprint September 2011 - July 2013
Apple Retail October 2010 - May 2011
T-Mobile June 2006 - January 2010
Circuit City September 2004 - May 2008
US Navy August 1997 - May 2002
Skills
Management, Leadership, Retail, Store Management, Sales, Customer Service, Analysis, B2B, Merchandising, Inventory Management, Customer Satisfaction, Visual Merchandising, Customer Experience, Microsoft Word, Public Speaking, Microsoft Excel, Coaching, Team Building, Microsoft Office, Training
Education
Westwood College-Northlake 2014 — 2016
Bachelor of Arts (B.A.), Graphic Design with a Major in Visual Communications
American InterContinental University 2010 — 2012
AA, Business
UnitedHealth Group January 2011 - December 2014
UnitedHealth Group January 2011 - December 2014
Xerox August 2007 - March 2010
NCO Financial Systems November 2006 - August 2007
Infonxx Inc August 2005 - November 2006
T-Mobile August 2000 - November 2002
MCI Worlcom May 1995 - April 1999
Skills
Wireless, Telecommunications, Mobile Devices, Product Management, Customer Service, Sales Management, Microsoft Office, New Business Development, Strategic Planning, Project Management, Account Management, Mobile Applications, Call Centers, Customer Satisfaction, Vendor Management, Leadership, Team Leadership, Training, Team Building, Process Improvement, Program Management, CRM, Cross-functional Team..., Customer Retention, Performance Management, Coaching, Analysis, Strategy, Human Resources, Operations Management, Budgets, Outsourcing, Management, Business Process..., Sales, Forecasting, Customer Experience, Executive Management, Change Management, P&L Management, Employee Relations, Service Delivery, Sales Operations
Education
Amberton University 2015 — 2016
Master of Business Administration (M.B.A.), Project Management
Friends University 2004 — 2005
Bachelor of Science (B.S.), Business Administration, Management and Operations
Wichita State University 1996 — 2000
Associate of Arts (AA), General Studies
Harris Teeter February 2013 - January 2015
T-Mobile October 2009 - February 2013
Hatworld Inc January 2009 - July 2009
Dockers San Francisco May 2008 - January 2009
Wilsons Leather May 2005 - May 2008
Skills
Customer Service, Leadership, Loss Prevention, Customer Satisfaction, Inventory Management, Retail, Time Management, Microsoft Office, Profit, Merchandising
Education
American InterContinental University 2015 — 2018
Bachelor of Business Administration (BBA), Business Administration and Management, General
Annapolis High School 2003 — 2007
General Studies
Sally Beauty July 2015 - Present
Prime Communications February 2011 - June 2015
T-Mobile February 2009 - September 2010
Sprint May 2005 - August 2008
Eckerd Drugs March 2001 - October 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Negotiation, Editing, C++, C, Java, P, Direct Sales, Operations Management, Merchandising, Customer Satisfaction
Education
American InterContinental University 2004 — 2007
Bachelor's Degree, Business Administration and Management, General
American InterContinental University 2004 — 2007
Bachelor's Degree, Accounting and Finance
William Paterson University of New Jersey 1992 — 1994
Associates Accounting
Associated Credit Union February 2013 - Present
Associated Credit Union February 2013 - Present
T-Mobile June 2012 - January 2013
MetroPCS January 2009 - April 2010
Lime Tax Services March 2009 - July 2009
Skills
Microsoft Excel, Case Briefing, Public Presentations, MS Word, Commitment to Customer..., PowerPoint, Scheduling, Microsoft Publisher, Shared Services, Legal Research, Accounting, Time Management, Outlook, Management, Sales, Microsoft Word, Customer Service, Insurance, Telephone Skills, Policy, Process Scheduler, CRM, Public Speaking
Education
Georgia Gwinnett College 2011 — 2012
Bachelor's degree, Criminal Justice/ Criminology
American InterContinental University 2009 — 2011
Associate's degree, Criminology
Banfield Pet Hospital March 2011 - Present
Zipperz Bar and Grill, LLC May 2013 - November 2014
Banfield Pet Hospital March 2011 - December 2012
T-Mobile April 2009 - April 2011
Starbucks Coffee Company April 2007 - March 2009
Starbucks Coffee Company April 2001 - April 2007
AirTran Airways December 1995 - January 2001
Circle K 1987 - 1995
Skills
Budgeting, Customer Relations, Inventory Management, P&L, Retail, Brand Loyalty, Forecasting, Customer Service, Microsoft Office, Strategic Planning, Scheduling, Excel, Supervisory Skills, Hiring, Multi-unit, Profitability, Team Building, Customer Satisfaction, P&L Management, Merchandising, Operations Management, Coaching, Inventory Control, Performance Management, Sales Management, Vendor Relations, Problem Solving, Team Leadership, Process Improvement, PowerPoint, Mentoring, Cross-functional Team..., New Business Development, Word, Business Planning, Business Strategy, Account Management, Profit, Retail Management, Microsoft Excel, Recruiting, Budgets, Income Statement, Leadership, Sales, Customer Experience, Process Scheduler, Management, Store Management, Training
Education
American InterContinental University 2009 — 2011
BBA, Business Adminisration-Organizational Psychology and Development
American InterContinental University 2008 — 2009
AABA, Business Administration
Starbucks Coffee 2002 — 2002
Manager Mentor
Starbucks Coffee Master 2002 — 2002
Union First Market Bank October 2014 - June 2015
Wells Fargo March 2012 - May 2014
T-Mobile December 2010 - February 2012
Skills
Customer Service, Banking, Finance, Credit, Loans, Retail Banking, Commercial Banking, Credit Analysis, Credit Risk, Portfolio Management, Consumer Lending, Financial Analysis, Commercial Lending, Financial Risk, Risk Management, Financial Services, Relationship Management, Cash Management, Branch Banking, Cross Selling, Deposits, Analysis, Payments, Microsoft Office
Education
American Public University System 2015 — 2016
Bachelor's, Business Administration and Management, General
Germanna Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.)
T-Mobile April 2015 - Present
Education
Allan Hancock College 2003 — 2005
General Studies
Arena Sports December 2014 - Present
MonicaMKE Photography March 2014 - Present
The Wakeman Agency September 2010 - January 2015
Starbucks June 2014 - December 2014
Adventure Trading Inc August 2013 - March 2014
M. Clarke Consulting and Photography March 2012 - March 2014
Clout Creative February 2010 - May 2010
Sprint Nextel July 2009 - February 2010
BDS Marketing January 2007 - February 2009
T-Mobile 2006 - 2007
Skills
Interactive Marketing, Marketing Communications, Social Media Marketing, Blogging, Wireless, Project Coordination, Social Networking, Public Relations, Public Speaking, Op-eds, Online Marketing, Marketing Strategy, Digital Photography, Event Management, Marketing, Facebook, Product Marketing, Account Management, Event Planning, Integrated Marketing, Social Media, Brand Development, SEM, SEO, PPC, Email Marketing, Marketing Management, Advertising, Mobile Marketing, Digital Marketing, WordPress, B2B, Management, Editing, CRM, Salesforce.com, Corporate Communications, Strategy, Training, Leadership, Sales, Press Releases, Trade Shows, Adobe Creative Suite, Sponsorship, Sales Operations, Direct Marketing, Online Advertising, Digital Strategy
Education
University of San Francisco 2012 — 2013
Masters Certificate, Internet Marketing
Alverno College 2005 — 2007
Post Graduate, Marketing Management
Alverno College 2005 — 2007
Post Graduate, Visual and Print Communication
University of Wisconsin-Milwaukee 2003 — 2005
Certificate, Negotiations and Mediation
Alverno College 1999 — 2003
BA, Professional Communications
Wood Brothers Realty July 2015 - Present
Fathers' Support Center, St.Louis May 2015 - Present
Flextronics Network Services October 2011 - Present
T mobile September 2014 - March 2015
Samsung Mobile March 2012 - June 2014
Flextronics October 2011 - March 2013
Cricket Communications March 2008 - October 2011
Cricket Communications March 2008 - October 2011
U.S. Cellular® January 2007 - January 2008
ABS - U.S Cellular October 2005 - January 2007
Skills
Quotas, Cellular Communications, Wireless, 4G, Retail Sales, Telecommunications, CDMA, Customer Experience, Customer Retention, LTE, Customer Satisfaction, Mobile Telephony, Leadership, Sales, Training, Account Management, Direct Sales, Sales Management, Sales Operations
Education
Columbia College 2012 — 2013
Bachelor's degree, Business Administration, Management and Operations
American InterContinental University 2003 — 2005
Associate's degree, Business Administration and Management, General
AIU
Associates Degree, Business Management
Columbia College
Bachelor Degree, Business Management
UN Women 2015 - 2015
T-Mobile March 2013 - August 2014
Change The World Model UN 2014 - 2014
Friendship Ambassadors Foundation 2014 - 2014
Xeeonix Technologies (PVT) Limited 2012 - January 2013
Roots Entrepreneur Society 2013 - 2013
Skills
Business Analysis, Project Management, Youth Mentoring, Youth Empowerment, Youth Entrepreneurship, Customer Service, Customer Relations, Team Leadership, Student Leadership..., Team Management, Team Motivation, Brand Ambassadorship, International Sales, Project Control, English Teaching, Public Speaking, Nonprofits, Capacity Building
Education
American University 2015 — 2019
Master of Business Administration (M.B.A.), Accounting and Business/Management, A
Oxford Brookes University 2012 — 2014
Bachelor's Degree, Accounting and Finance, B
Allama Iqbal Open University 2011 — 2012
Bachelor's Degree, Business/Commerce, General
Kohl's Department Stores January 2015 - Present
Kohl's Department Stores July 2014 - January 2015
Expedia November 2012 - July 2014
Ambit Energy June 2012 - November 2012
T-Mobile January 2011 - July 2012
Encore Payment Systems June 2010 - January 2011
Time Warner Cable July 2004 - May 2010
Skills
Telecommunications, GSM, UMTS, Wireless, 3G, Sales Management, Customer Retention, Customer Service, Customer Satisfaction, Cable Management, Risk Management, Team Leadership, Training & Development, Methods Development, Procedure Development, Microsoft Office, Sales Presentations, Technical Training, Call Centers, Cellular Communications, Coaching, Cross-functional Team..., Customer Experience, Employee Training, Leadership, Management, Mobile Devices, Networking, Sales, Sales Operations, Team Building, Team Management, Technical Support, Telephone Skills, Training, Troubleshooting, Strategy
Education
American InterContinental University 2011 — 2014
T-Mobile August 2006 - Present
David's Bridal August 2005 - August 2006
Skills
Customer Service, Coaching, Personal Development, Customer Satisfaction, Direct Sales, Product Marketing, Call Centers, Inventory Management, Retail Sales, Training, Merchandising, Time Management, Sales, Retail, Management, Leadership, Customer Experience
Education
American InterContinental University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
American InterContinental University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
American InterContinental University 2009 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
T-Mobile March 2009 - February 2015
T-Mobile March 2009 - February 2015
The Dine Group/ Update Legal June 2008 - March 2009
Wireless Enterprises June 2007 - June 2008
T-Mobile June 2006 - November 2007
Clearwire January 2007 - June 2007
Sprint October 1999 - June 2005
Skills
Zoning, Contract Negotiation, NTP, Notary Public, Site Acquisition..., Site Acquisition, Property Management, Lease Administration, Project Management, Real Estate, Leases, Telecommunications, UMTS, Wireless, Construction, Construction Management, Management, Project Planning, 4G, Team Building, New Business Development, Program Management, Vendor Management, Site Development, Commercial Real Estate, Team Leadership, Contract Management, Negotiation, Networking, Business Development, CDMA, GSM, Cellular Communications, Microwave, LTE, 3G, Mobile Devices, RF, VoIP, Computer Network..., Integration, System Deployment, Optical Fiber, T1, Network Design, Wireless Networking, WiMAX, Fiber Optics, Managed Services, Backhaul
Education
Kaizen Technologies, Inc. 2015 — 2015
Project Management
Benjamin N. Cardozo School of Law, Yeshiva University 1987 — 1989
JD, Law
Trademark Agent 1980 — 1983
Registered Trademark Agent Certification, Legal, Trademarks, Intellectual Property
Algonquin College of Applied Arts and Technology 1977 — 1980
Associates, Paralegal
The Toro Company May 2015 - Present
University of Minnesota Crookston Online December 2012 - August 2015
Microsoft September 2009 - October 2011
T-Mobile November 2007 - June 2009
AT&T July 2004 - May 2007
Skills
Computers, Computer Repair, Computer Hardware, Computer Security, Computer Maintenance, Computer Proficiency, Computer Network..., Information Architecture, Information Security, Information Security..., Information Technology, Information Systems, Information Design, Music Theory, Music Performance, Sound Reinforcement, HTML, Java, Smartphones, Telecommunications, Telecommunication..., Acting, Television Studio..., Video Editing, Windows, Linux, Microsoft Office, Sales, Networking, Windows 7, Customer Service, Troubleshooting, Customer Satisfaction, Account Management, Team Building, Team Leadership, Customer Experience, Mobile Devices, Operating Systems, Leadership, Retail, System Deployment, Solution Selling, Sales Management, Management, Hardware, Wireless, Time Management, Sales Operations
Education
University of Minnesota-Crookston 2012 — 2015
INFORMATION TECHNOLOGY MANAGEMENT, BACHELOR OF SCIENCE
American InterContinental University 2007 — 2009
Associate of Arts (AA), Business Administration, Information Systems
Lancaster Lebanon IU 13 September 2014 - Present
Empire Education Group October 2012 - September 2014
Berks Technical Institute September 2006 - October 2012
T-Mobile 1997 - 2006
Skills
Microsoft Office, PeopleSoft, SAP, HRIS systems, Job Boards and use of..., Strategic Planning, Sales Operations, Statistical Analysis..., Performance Management, Employment Law, Training and Development, Employee Relations, Recruiting, Retention Strategies, Coaching, HRIS, Leadership Development, Interviews, Organizational..., Instructional Design, Resume Writing, Career Development, Training, Personnel Management, Staff Development, Hiring, Employee Engagement
Education
Alvernia University 2009 — 2011
MBA, Human Resource Management
Kutztown University of Pennsylvania
BA, Psychology (Industrial/Organizational Psy)
Liberty Mutual Insurance July 2013 - Present
Coca-Cola Refreshments October 2012 - July 2013
T-Mobile September 2009 - August 2012
T-Mobile USA October 2002 - September 2009
Cellular Express March 2002 - September 2002
Lets Talk October 2000 - March 2002
Skills
Sales Management, Wireless, Retail, Sales Presentations, Inventory Management, Hiring, Account Management, Team Leadership, Communication, Organization, Customer Service, Sales Training, Team Motivation, Recruiting, Training, Selling Skills, Cross-functional Team..., Leadership, Customer Retention, Sales Operations, Customer Experience, Direct Sales, Customer Satisfaction, CRM, Telecommunications, Management, Product Marketing, Time Management, Selling, Sales Process, Merchandising, Solution Selling, B2B, Marketing Strategy, Cold Calling, Sales, Mobile Devices, Call Centers, Strategic Partnerships, Building Relationships
Education
Alfred State College - SUNY College of Technology 1992 — 1995
AAS, Liberal Arts - Social Sciences
T-Mobile March 2015 - Present
EY October 2013 - March 2015
Ernst & Young September 2011 - September 2013
UBC Learning Exchange January 2011 - April 2011
Ernst & Young May 2010 - August 2010
Starbucks Coffee Company September 2006 - March 2009
Skills
Leadership, Financial Analysis, Accounting, Auditing, US GAAP, Financial Accounting, GAAP, Financial Reporting, Internal Controls, IFRS, Event Management, Assurance, Corporate Tax, Microsoft Excel, Finance, Financial Statements, Tax, Forecasting, External Audit, Budgets, Sarbanes-Oxley Act, Analysis
Education
Institute of Chartered Accountants of BC 2011 — 2013
Chartered Accountant
The University of British Columbia 2007 — 2011
BCom with Honours, Accounting
University of Manchester - Manchester Business School 2010 — 2010
Semester 1 Exchange Student
Shanghai Jiao Tong University 2009 — 2009
Shanghai Summer Program (Exchange)
T-Mobile February 2012 - Present
Contingent - Network Services October 2011 - August 2012
LV.Net LLC April 2010 - August 2012
J. Kirkwood & Associates, Inc February 2007 - January 2010
LV.Net L.L.C January 2004 - February 2007
VendingData/Casinovations Corp January 2001 - January 2004
Nimble Computer Technologies January 1998 - January 2001
Skills
Project Management, Wireless Networking, Network Administration, IT Business Management, Cellular Communications, Structured Cabling, Business Technology, Managed Services, Microwave, Training
Education
American InterContinental University 2010 — 2011
Associate of Arts (AA), Business Administration Information Systems, 3.1
EW Clark High 1987 — 1990
High School Diploma, General
Wells Fargo Home Mortgage October 2013 - Present
US Air Force Reserve October 2008 - Present
Wells Fargo Home Mortgage October 2012 - October 2013
Wells Fargo Home Mortgage November 2011 - October 2012
Wells Fargo September 2008 - November 2011
AT&T Wireless 2007 - 2008
Verizon Wireless 2006 - 2007
T-Mobile 2002 - 2005
Skills
Customer Relations, Negotiation, Customer Service, Sales Management, Excel, Underwriting, Loss Mitigation, Social Networking, Microsoft Excel, Loans, Mortgage Lending, Government, Leadership, Business Development, Credit, Risk Management, Banking, Training, Investments, Sales, Time Management, Team Building
Education
American Military University 2014 — 2015
Bachelor of Arts (B.A.)
Pensacola Junior College
Associate of Art
Community College of the Air Force
Associates
Marcus Lemonis, LLC December 2014 - Present
AT&T April 2013 - December 2014
T-Mobile April 2011 - July 2012
MTV Networks April 2010 - April 2011
AT&T October 2007 - April 2010
Verizon Wireless June 1997 - October 2007
AirTouch June 1997 - August 2000
Cellular One August 1995 - April 1997
Skills
Market Planning, Marketing, Strategy, Marketing Communications, Product Marketing, Wireless, Telecommunications, Product Management, Marketing Strategy, Competitive Analysis, Marketing Management, Internal & External..., Entertainment Marketing, Customer Relationship..., eCommerce, Entertainment, E-commerce, Integrated Brand..., Account Management, Advertising, Direct Marketing, Digital Strategy, Product Launch, Leadership, Cross-functional Team..., Integrated Marketing, Strategic Partnerships, Creative Direction, Sales, Mobile Marketing, Relationship Marketing, Management, B2B, Brand Management, Facebook, SEM, Customer Experience, Digital Marketing, Business Planning, Brand Awareness, Trade Shows, Public Relations, Analytics, Go-to-market Strategy, Mobile Devices, Internal Communications, Strategic Planning, Contract Negotiation, SEO, Program Management
Education
Clarion University of Pennsylvania 1990 — 1994
Bachelore of Science
American InterContinental University
Certificate
T-Mobile January 2014 - Present
United States Air Force June 2001 - Present
T-Mobile March 2008 - January 2014
Walt Disney Internet Group December 2004 - February 2008
Washington Mutual 2002 - 2004
Information Systems Security Association, Puget Sound Chapter December 2000 - December 2002
ESSI 2000 - 2001
SAFECO 1999 - 2000
United States Air Force August 1991 - February 1999
Skills
Incident Management, Information Security..., Threat Intelligence, Mobile Security, Risk Management, Vulnerability Management, Penetration Testing, Intrusion Detection, Strategic Planning, National Security, Critical Infrastructure..., Information Security, Computer Security, Network Security, Vulnerability Assessment, Risk Analysis, Security, CISSP, Project Management, Information Assurance, Data Center, Enterprise Software, VPN, PCI DSS, Disaster Recovery, IT Audit, Firewalls, Business Continuity, Networking, Risk Assessment, Security Audits, Computer Forensics, Incident Response, Privacy Law, Governance, Management, Leadership, Strategy
Education
Norwich University 2009 — 2011
Master of Science, Information Assurance, 4.0 GPA
American Intercontinental University 2003 — 2004
Bachelor of Science, Information Technology, 4.0 GPA
T-Mobile November 2003 - Present
WageWatch June 2002 - January 2003
Drake Kryterion July 2000 - June 2002
US Air Force May 1994 - January 2000
Skills
Telecommunications, TCP/IP, Wireless, Integration, UMTS, LTE, NMS, RF, Network Engineering, GPRS, SQL, Troubleshooting, Oracle, HTML, Training, Network Design, GSM, Testing, Switches, Networking
Education
University of Advancing Technology 2002 — 2003
BS/BA, Software Engineering/Multimedia
Maricopa Community College 2000 — 2002
A.A./A.S., Graphic Design/Web Development
Alfred University 1989 — 1994
Electrical Engineering/Architecture
T-Mobile April 2015 - Present
Verizon October 2014 - March 2015
Provided Care for Spouse September 2013 - August 2014
T-Mobile August 2011 - June 2013
T-Mobile October 2009 - August 2011
T-Mobile July 2006 - October 2009
T-Mobile October 2005 - July 2006
Alltel Wireless July 2002 - May 2004
Alcatel January 1997 - October 2001
University of Texas at Arlington January 1994 - August 1994
Skills
UMTS, TDMA, GSM, Network Engineering, Fiber Optics, IP, Provisioning, Ethernet, Telecommunications..., Telecommunications, Network Performance, UTRAN, TDM, RF, Core Network, Network Optimization, RNC, RAN, Network Design, RF Engineering, Mobile Devices, Optical Fiber, LTE, 3G, 4G, Wireless, VoIP, Microwave, Cellular Communications, Switches, Networking, HSPA
Education
Amberton University 1999 — 2003
Master of Business Administration (M.B.A.), Project Management & Leadership
The University of Texas at Arlington 1991 — 1996
Bachelor's Degree, Electrical, Electronics and Communications Engineering
Microsoft Corporation April 2011 - Present
T-Mobile February 2005 - April 2011
CMG 1999 - 2000
Skills
Wireless, Mobile Devices, TCP/IP, System Architecture, Telecommunications, C#, RabbitMQ, Cloud Computing, Product Management, GSM, UMTS, LTE, Integration
Education
Alfred University 2000 — 2002
Master of Science (M.S.), Electrical and Electronics Engineering, 4.0
Beijing Institute of Technology 1992 — 1996
Bachelor of Science (B.S.), Electrical and Electronics Engineering
T-Mobile November 2007 - Present
Education
American InterContinental University 2001 — 2002
IT Degree
Amazon August 2013 - Present
T-Mobile June 2012 - June 2013
T-Mobile April 2011 - June 2012
T-Mobile USA February 2011 - April 2011
T-Mobile USA May 2010 - February 2011
T-Mobile USA September 2008 - May 2010
Michaels Stores Inc. August 2002 - September 2008
Garden Ridge October 1997 - August 2002
Foley's 1989 - 1997
Skills
Loss Prevention, Asset Protection, Physical Security, Internal Investigations, Retail, Inventory Control, CCTV, Fraud, Surveillance, Security Management, Team Building, Profit, POS, Shrinkage, Security, Leadership, Security Operations, Store Operations, Multi-unit, Auditing, Strategic Thinking, Creative Strategy, Physical Inventory, Crisis Management, Investigation, Management, Strategy, Access Control
Education
Amberton University 2000 — 2002
Bachelor of Business Administration, Management
University of North Texas 1984 — 1988
North Mesquite high School
Le Creuset June 2015 - Present
Apple Retail November 2011 - June 2015
T-Mobile April 2011 - December 2011
T-Mobile May 2009 - April 2011
T-Mobile March 2008 - May 2009
T-Mobile September 2007 - March 2008
Disney Store December 1995 - September 2007
Skills
Sales Operations, Merchandising, Cross-functional Team..., Retail, Visual Merchandising, Customer Experience, Loss Prevention, Recruiting, Brand Management, Coaching, Sales Management, Strategic Planning, Store Management, Team Leadership, Team Building, Training, Strategy, Sales, Management, Leadership, Inventory Management, Account Management, Direct Sales, Customer Satisfaction
Education
Algonquin College of Applied Arts and Technology
3 year, Bus Admin
Warwick School, Warwick England
Lockton Affinity September 2015 - Present
Lexmark Enterprise Software July 2015 - Present
Lexmark Enterprise Software July 2014 - July 2015
Lexmark Enterprise Software September 2009 - August 2014
Kansas City Public Library October 2008 - September 2009
T-Mobile January 2008 - October 2008
Shawnee Mission School District November 2006 - January 2008
Skills
Windows Server, Cloud Computing, Web Development, .NET, Server Administration, Enterprise Content..., Managed Services, Information Technology, Enterprise Software, SaaS, Document Management, HTML, Microsoft SQL Server, Team Leadership, Integration, Agile Methodologies, Requirements Analysis, VMware, Active Directory, Software Project..., Virtualization, Scrum, SQL, Troubleshooting, Software Documentation, Networking, Technical Support, Servers, Linux System..., Database Administration, Windows, Program Management, XP
Education
American InterContinental University 2004 — 2007
Bachelors, Information Technology
T-Mobile July 2011 - Present
First Convenience Bank aka First National Bank of Texas September 2010 - July 2011
Ron Carter Cadillac Hummer Saab November 2007 - September 2010
Skills
Sales Management, Sales, Sales Process, Account Management, Automotive, Customer Satisfaction, New Business Development, B2B, Sales Operations, Negotiation, Customer Service, Direct Sales, Profit/Loss..., Talent Management
Education
Alvin Community College
Jesse H. Jones High School
Prairie View A&M University
T-Mobile October 2014 - Present
All Sales Consulting, LLC April 2009 - Present
T-Mobile February 2014 - October 2014
T-Mobile April 2011 - January 2014
Sprint October 2009 - April 2011
Information Systems Group, Inc June 2007 - March 2009
Nextel July 2000 - June 2007
Skills
LTE Mobile Broadband, Machine to Machine, Disaster Recovery and..., Cloud Hosted Mobile..., Fiber Backhaul, Unified Communications, VOIP, Mobile Workforce..., Mobile Office, Mobile Security and..., On Demand Services, Android, Windows, iOS, Managed Services, Cloud Hosting, SaaS, ERP, CRM, Operating Systems, Fund Raising, Leadership, Professional..., Sales, Marketing, Customer Service, Public Sector Consulting, Government Contracting, Management Action Plans, Strategy, B2B, Business Development, Management, Sales Operations, Solution Selling, Direct Sales, New Business Development, Sales Process, Training, Lead Generation, Contract Negotiation
Education
American International College 1996 — 2000
Bachelor's, Marketing
t mobile November 2008 - Present
Balise Motor Sales September 2006 - October 2007
Houser Mitsubishi June 2001 - September 2006
Skills
Music Producer, Producer, Music, Marketing, Recording, Sales Management, Music Production, Music Industry
Education
American International College
Cathedral High School
High school degree, Business
Wipro December 2014 - Present
Navistar Inc June 2013 - December 2013
AT&T Mobility June 2011 - October 2012
T-Mobile April 2010 - June 2011
Abercrombie & Fitch 2008 - 2008
Prithvi Information Solutions 2007 - 2008
Bank of America 2004 - 2005
Bahrain Petroleum Company 1997 - 1999
Skills
Data Warehousing, ETL, Data Modeling, Business Intelligence, SDLC, Oracle, SQL, Business Objects, PL/SQL, Requirements Analysis, Microsoft SQL Server, Informatica, Unix, User Acceptance Testing, Oracle HR, Oracle Reports, Erwin, Agile Methodologies, Solution Architecture, Unix Shell Scripting, OBIEE
Education
Aligarh Muslim University 1984 — 1987
Master of Computer Applications (M.C.A.), Computer Science
T-Mobile March 2015 - Present
T-Mobile June 2013 - Present
BakedOKC 2012 - Present
Luxottica Retail 2012 - 2013
Verizon Wireless July 2009 - June 2012
FranklinCovey Products January 2007 - February 2009
U.S. Cellular 2005 - 2007
Merritt's Bakery 2003 - 2004
Skills
Sales Management, Operations Management, Coaching, Inventory Management, Project Planning, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Customer Support, Customer Service, Development Of Employees, Employee Training, Employee Recognition, Executive-level..., Sales Growth, Training Facilitation, Customer Retention, Sales, Sales Operations, Customer Experience, Time Management, Management, Cold Calling, Sales Process, Retail, Hiring, Merchandising, Direct Sales, Leadership, Wireless, Account Management, Training, Mobile Devices, Solution Selling
Education
American InterContinental University 2008 — 2009
Bachelors, Information Technology - Computer Systems
American InterContinental University 2007 — 2008
Associates, Business Administration
Baldwin Wallace University 2002 — 2003
Computer Science
Cleveland Central Catholic High School
T-Mobile June 2004 - May 2009
Education
American InterContinental University 2005 — 2007
Bachelors, Human Resource Management/ Organizational Behavior
The Kemtah Group, Inc. November 2014 - Present
The Kemtah Group, Inc. June 2014 - September 2014
The Kemtah Group, Inc. October 2013 - June 2014
The Kemtah Group, Inc. June 2013 - October 2013
Lockheed Martin January 2011 - April 2013
T-Mobile December 2001 - October 2009
T-Mobile September 2004 - July 2005
Skills
Visual Basic, Coaching, Customer Relations, Visio, Remedy, Team Building, Customer Service, CSS, Documentation, Excel, Forecasting, ITIL, KPI, Knowledge Base, Leadership Development, Team Leadership, Mentoring, Microsoft Office, Outlook, PowerPoint, Quality, SharePoint, VMware, Kerberos, Customer Satisfaction, Telecommunications, Troubleshooting, Teamwork, Team Management, Leadership Mentoring, User Interface, Mac, Youth Mentoring, Software Documentation, BMC Remedy, Microsoft Excel, Blackberry, Computer Hardware, Network Security, Networking, Active Directory, XP, Windows 7, Help Desk Support, Windows Server, System Administration, Windows XP, Databases, Information Technology, Citrix
Education
American InterContinental University 2004 — 2006
Bachelor, Information technology
Western New Mexico University 1998 — 2001
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
T-Mobile May 2014 - Present
T-Mobile February 2011 - March 2014
Paysetter Internation Inc April 2006 - April 2010
Skills
SQL, Requirements Analysis, SDLC, Integration, Agile Methodologies, Programming, Performance Tuning, Perfomance Testing, Analysis, Distributed Systems, Client Service Oriented, Software Design, Core Java, Telecommunications, Unix, Project Management, Business Analysis, Testing, Software Development, Software Project..., Scrum, Mobile Applications, Visio, Retail Banking, iso8583, socket programming
Education
AMA University
Wolters Kluwer Health August 2011 - Present
T-Mobile November 2008 - October 2010
Skills
Medicine, Nursing, Healthcare, Sales Operations, Publishing, Salesforce.com, Account Management, Sales Presentations, Strategic Partnerships, Leadership, Project Management, Microsoft Office, Marketing
Education
Comminity College of Philadelphia 2008 — 2010
Associate’s Degree, Business, Management, Marketing, and Related Support Services
American InterContinental University
Verizon Wireless April 2014 - Present
Verizon Wireless January 2007 - March 2014
Verizon Wireless November 2005 - December 2006
Verizon Wireless August 2004 - October 2005
T-Mobile 1999 - 2004
River Edge Behavioral Health Center 1998 - 2000
Skills
M2M, Cellular Communications, Wireless, Telecommunications, Customer Retention, Direct Sales, Solution Selling, 4G, Sales Management, Customer Satisfaction, Mobile Devices, Customer Experience, Account Management, Sales Operations, Blackberry, Sales Process, Mobile Technology, VoIP
Education
American Intercontinental University 2006 — 2007
Associates, Business Administration
Georgia Southern University 2000 — 2001
Macon State College 1998 — 2000
T-Mobile October 2009 - Present
Diversifed Systems June 2005 - August 2009
Education
American International College 2007 — 2011
Sports Management
TEMPESTE 2013 - Present
Nordstrom October 2013 - December 2013
T-Mobile April 2012 - January 2013
Monsoon Accessorize March 2012 - July 2012
BCBGMAXAZRIAGROUP May 2008 - June 2010
Alexander McQueen 2010 - 2010
ANDREW MAJTENYI 2010 - 2010
Andrew Majtenyi 2010 - 2010
Skills
Apparel, Customer Service, Entrepreneurship, Fashion, Marketing Strategy, Merchandising, Photoshop, Retail, Social Media Marketing, Event Planning, Microsoft Word, Fashion Shows, Visual Merchandising, Public Speaking, Social Networking, Microsoft Office, Marketing, Fashion Design
Education
American InterContinental University 2007 — 2011
Bachelor of Business Administration (BBA), Business Administration/marketing
T-Mobile 2004 - 2015
T-Mobile 2004 - 2015
MCI/Worldcom 1999 - 2000
Skills
Strategic Planning, Microsoft Office, Customer Service, PowerPoint, Research, Windows, Teaching, Contract Negotiation, Sales
Education
American InterContinental University
Electrolux June 2014 - Present
ADP September 2011 - June 2014
T-Mobile November 2010 - April 2011
Worlds of Wow, Inc. January 2005 - November 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Sales
Education
Strayer University 2014 — 2017
Bachelor of Business Administration (BBA), Business Management/Human Resourses, 3.5
American InterContinental University 2005 — 2006
Business Administration and Management, General
Georgia Military College-Augusta Campus 2003 — 2004
NA, Business Administration and Management, General
T-Mobile August 2014 - Present
Macys Logistics and Operations 2012 - 2014
Applied Biosystems 1999 - 2004
PwC 1995 - 1999
Skills
Budgeting, Accounting, Audit, Variance Analysis, Financial Reporting, Revenue Recognition, Accruals, General Ledger, Forecasting, Hyperion, Fixed Assets, Financial Analysis, GAAP, Essbase, Accounts Payable, Accounts Receivable, SAP, Cash Flow, Reconciliations, Expenses, Financial Accounting, Internal Controls, Cash Management
Education
Manchester Business School
Master, Business Administration
Comdata September 2008 - Present
Comcast July 2007 - September 2008
T-Mobile April 2002 - September 2008
Skills
Customer Experience, Customer Service, Management, Customer Retention, Customer Satisfaction, Project Management, Team Management, Coaching, Sales, Vendor Management, Salesforce.com, Negotiation, Leadership, Call Centers, Account Management
Education
American InterContinental University 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Prokarma, at Kaiser Permanente July 2015 - Present
Nike December 2014 - June 2015
Networkers International June 2014 - November 2014
Slalom Consulting September 2013 - January 2014
T-Mobile October 2012 - May 2013
Microsoft February 2011 - September 2011
Microsoft April 2007 - January 2011
Microsoft January 2006 - April 2007
Free & Clear May 2003 - July 2005
Group Health Cooperative October 2002 - May 2003
Skills
Business Analysis, Project Coordination, Event Planning, Team Leadership, Leadership Development, Organizational..., Communication, cross group team..., Program Management, Employee Training, Business Process..., Budget Monitoring, Executive Support, Human Resources, Project Management, Management, Microsoft Office, Project Planning, Administrative..., Teamwork, Event Management, Team Building, Microsoft Excel, Leadership, Training, Budgets, Recruiting, Cross-functional Team..., Microsoft Word, CRM, PowerPoint, Outlook, Marketing, Analysis, Visio, Telecommunications, Business Process, Onboarding, Vendor Management, Networking
Education
American InterContinental University 2010 — 2011
MBA, International Business
American Intercontinental University 2010 — 2011
BACHELOR OF ARTS, Marketing
The International Air Academy 1997 — 1997
CERTIFICATE, TRAVEL AND HOSPITALITY
Pro Lango course
verizon wireless September 2011 - Present
Sweet Dream Clean Team January 2010 - Present
LDS Marketing, LLC October 2008 - Present
NCO May 2010 - April 2011
T-Mobile June 2005 - May 2010
Rafaelas Cleaning Company February 2005 - May 2007
Education
American InterContinental University 2003 — 2005
Business Administration
NYSEG October 2014 - Present
T-Mobile October 2012 - February 2014
PETCO Animal Supplies, Inc. June 2011 - September 2012
AT&T Mobility July 2008 - October 2010
Pecks Market June 1996 - August 2007
Education
Ithaca College 2005 — 2008
B.S., Business Administration
Alfred State College - SUNY College of Technology 2000 — 2002
A.A.S., Computer Information Systems
T-Mobile 2004 - 2011
Education
Allen School-Jamaica 2011 — 2011
Medical Insurance Specialist/Medical Biller
Self-employed February 2013 - Present
Research In Motion July 2008 - November 2012
T-Mobile August 2007 - July 2008
T-Mobile August 2006 - August 2007
Credit Solutions February 2006 - August 2006
Credit Solutions August 2005 - February 2006
AdvancePCS / Caremark February 2002 - July 2005
Skills
Workforce Management, Avaya, Blackberry, Telecommunications, Call Center, Data Analysis, Process Improvement, Agile Methodologies, Analysis, Business Analysis, Team Leadership, Customer Experience, Forecasting, Data Mining, Call Centers, Customer Satisfaction, Customer Service, Leadership, Management, Performance Management, Technical Support, Training, Troubleshooting, Wireless, Wireless Networking
Education
Amberton University 2012 — 2014
Human Resources Management/Personnel Administration, General
Tarleton State University 1999 — 2002
Duncanville High School
Interstate Batteries May 2008 - Present
EXPRESS February 2007 - May 2008
T-Mobile September 2001 - December 2006
Skills
Internet Troubleshooting, Customer Service, Coachable, Eager to learn new..., Close Attention to..., Friendly Personality, Computer Hardware, Video Games, Shooting Sports, Typing, Determination, Task Driven, Highly motivated..., Sales
Education
Amarillo College 2007 — 2008
Associate of Science (A.S.), Business Administration
Sprint March 2012 - Present
T-Mobile October 2009 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Marketing Communications, Sales, Sales Management, Salesforce.com, SaaS, Cold Calling, Communication
Education
Texas School of Business-Friendswood 2012 — 2013
Medical Billing and Coding Certification, Medical Billing and Coding
Alvin Community College 2009 — 2012
Associate's degree, Business Administration and Management, General
Apple August 2015 - Present
Shutterbug Photography by Karen Breault May 2004 - Present
Good Girl Comeback - Non profit Organization January 2015 - August 2015
AIU Online August 2012 - September 2014
T-Mobile June 2004 - January 2012
Color Central September 2001 - February 2002
Sheplers Inc. April 1999 - May 2001
Columbian National Title May 1995 - February 1999
Skills
Telephone Skills, Customer Service, Sales, Typing, Data Entry, Interpersonal..., Creative Problem Solving, Computer Graphics, Photography, Photoshop, InDesign, Illustrator, Drawing, Microsoft Excel, Microsoft Word, Clerical Skills, Art, Call Centers, Technical Support, 10 Key, Retail Sales, Internet, Email, Can Work Alone, Problem Solving, Organization, PowerPoint, Retail, Windows, Team Building, Teamwork, Creativity, Visual Arts, Confidentiality, Written & Oral..., Adobe Creative Suite, SketchUp, Sketching, Digital Photography, Digital Illustration, Positive Can-do Attitude, Team Leadership, Higher Education, Graphic Design, Logo Design, Graphics, Layout, Typography, Visual Communication, Posters
Education
American InterContinental University 2012 — 2014
Bachelor of Arts (B.A.), Illustration, 4.0
Cowley College 2004 — 2007
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities, 3.89
Friends University 1998 — 1999
none, none, 3.57
GSE September 2015 - Present
Paradigm Security Services, Inc. January 2013 - August 2015
Comcast Cable September 2013 - June 2014
T-Mobile April 2011 - August 2013
Walden Security April 2008 - November 2011
Connecticut Expansion Team June 2002 - July 2005
Skills
Customer Service, Customer Satisfaction, Sales Management, Account Management, Sales, Management, Team Leadership, Team Building, Telecommunications, Training, Selling, Leadership, Microsoft Office, New Business Development, Contract Negotiation
Education
American InterContinental University 2012 — 2015
BS, Banking, Corporate, Finance, and Securities Law
Law Enforcement & Security Specialists private Training Academy 2012 — 2013
Firearms/ Basic Security Officer, Law Enforcement, 221 pts. of possible 240 pts. 92.0 percent
– Forest Park High School, Forest Park, GA 2001 — 2002
T-Mobile June 2014 - Present
Office Depot, Inc. (Formerly OfficeMax, Inc.) October 2012 - June 2014
OfficeMax September 2007 - October 2012
LP Innovations July 2006 - September 2007
Follett Higher Education Group July 2003 - July 2006
Target April 1999 - July 2003
Skills
Loss Prevention, Private Investigations, Surveillance, Asset Protection, Internal Investigations, Inventory Control, Security Management, CCTV, Store Management, Inventory Management, Access Control, Shrinkage, P&L, Risk Assessment, Project Management, People Development, Team Leadership, Operations Management, Wicklander-Zulawski..., Exception Based..., CFI, Shrink Reduction, Safety
Education
American InterContinental University 2005 — 2006
Master of Business Administration (M.B.A.), Operations Management
American InterContinental University 2003 — 2005
Bachelor of Science (B.S.), Criminal Justice, Magna Cum Laude Graduate
Northern Illinois University 2000 — 2003
Criminal Justice
T-Mobile April 2014 - Present
United States Air Force November 2009 - March 2015
United States Air Force May 2006 - October 2009
Liberty USA Inc. June 2004 - May 2006
Skills
Customer Service, Sales, Time Management, Strategic Planning, Public Speaking, Presentations, Community Outreach, Communication
Education
Point Park University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Military University 2008 — 2008
south Allegheny high school 2000 — 2004
High school diploma
Reliable Transportation Solutions, LLC February 2014 - Present
IBEX Global April 2010 - October 2013
T-Mobile May 2008 - October 2010
Skills
Logistics, Transportation, 3PL, Transportation..., Logistics Management, International Logistics, Warehousing, Supply Chain, Shipping, Operations Management, Supply Chain Management, Customer Service, LTL, Trucking, Freight Forwarding
Education
American InterContinental University 2007 — 2010
Associate of Arts and Sciences (A.A.S.), Computer Science