T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Comcast April 2013 - Present
Comcast September 2012 - April 2013
SecurCare Self Storage January 2012 - September 2012
Summit Photography August 2007 - January 2012
ACS, a Xerox Company July 2009 - March 2010
T-Mobile August 2008 - July 2009
PRC January 2007 - September 2007
Time Warner Cable August 2003 - January 2007
Time Warner Cable August 2003 - August 2006
Skills
Technical Support, Customer Service, Process Improvement, Call Center, Training, Customer Satisfaction, Management, Call Centers, Leadership, Quality Assurance, Start-ups, Sales, Marketing, Time Management, Integration, Change Management, Telecommunications
Education
Westwood College 2004 — 2005
NWTC - Green Bay 1999 — 2003
Colorado Technical University
CDW June 2013 - Present
T-Mobile May 2011 - May 2013
T-Mobile July 2010 - May 2011
T-Mobile June 2009 - July 2010
T-Mobile November 2007 - June 2009
T-Mobile July 2005 - June 2007
Chase Bank 2007 - 2007
Baer Supply Company 2003 - 2004
Swimming Pool Management Systems Inc. May 2000 - June 2003
Skills
Sales Management, Sales Operations, Direct Sales, Wireless, Customer Retention, Account Management, Telecommunications, Sales, Solution Selling, Sales Process, Customer Satisfaction, Customer Experience, Salesforce.com, B2B, Cold Calling, Retail, Team Leadership, Training, Employee Training, Management, Retail Sales, Training Delivery, Cross-functional Team..., Team Building, Business Development, Leadership, Program Management, Coaching, Marketing, Mobile Devices, Recruiting, Selling, Operations Management, Strategic Partnerships, Strategy, Process Improvement, Strategic Planning, Business Strategy
Education
Columbia College 2008 — 2016
A.S. BA, Finance
Wheeling High School 1998 — 2002
T-Mobile March 2014 - Present
Skills
Team Building, Customer Service, Microsoft Office, Process Improvement, Coaching, Management, Training, Strategic Planning, Team Leadership, Project Management, Customer Satisfaction, Call Centers, Collections, Data Entry, Supervisory Skills, Microsoft Word, 10 Key, Negotiation, Outlook, PowerPoint, Research, Sales, Time Management, Windows, Operations Management, Program Management
Education
Axia College University of Phoenix Online 2007 — 2010
Associate's Degree, Human Services Management, 2.76
Colorado Technical University 2007 — 2007
Associate's Degree, Business Administration and Management, General, 3.7
KloudSign January 2014 - Present
Elsevier April 2014 - Present
Cigna Global Health Benefits March 2013 - April 2014
Parthenon September 2011 - March 2013
GS&F September 2009 - August 2011
QUADRATEC 2006 - 2007
T-Mobile 2003 - 2006
Skills
Marketing Communications, Social Media, Advertising Campaign..., Interactive Marketing, Advertising Management, Strategic Planning, Marketing Strategy, Marketing Research, Social Media Marketing, Advertising, Online Advertising, Online Marketing, SEM, PPC, Google Website Optimizer, Conversion Optimization, Keyword Advertising, Content Marketing, Content Strategy, Engagement, healthcare marketing, Copywriting, Mobile Marketing, Digital Media, Marketing, Email Marketing, Newsletters, Creative Strategy, Google Analytics, Web Analytics, SEO, Brand Development, Political Advertising, Digital Marketing, Web Design, Media Buying, Direct Marketing, Digital Strategy, Relationship Marketing, Account Management, Media Planning, Strategic Communications, Integrated Marketing, Facebook, Google Adwords, B2B, Strategy, Press Releases, Brand Awareness, Creative Direction
Education
Columbia University in the City of New York 2013 — 2014
Master of Science (M.S.), Information Management and Knowledge Strategy
Villanova University
Bachelor of Science (B.S.), Marketing
Robert Half Technology May 2013 - Present
Robert Half Technology February 2013 - April 2013
Robert Half Technology January 2012 - March 2013
Shaw Direct October 2006 - December 2011
T-Mobile September 2004 - September 2006
Skills
Leadership, Training, Networking, Team Leadership, Technical Recruiting, Recruiting, Business Analysis, Information Technology, Sales, Vendor Management, Project Management, Cold Calling, Account Management, Customer Service, Talent Acquisition, Telecommunications, Coaching, Business Development, Salesforce.com, Contract Recruitment, Customer Retention, Technical Support, Sourcing, Temporary Placement, Client Development, Applicant Tracking..., Internet Recruiting, New Business Development, Contract Negotiation, Building Relationships, Process Improvement, Team Management, Lead Generation, Online Marketing, Search Engine Ranking, E-commerce SEO, Security, Integration
Education
Columbia Southern University 2011 — 2014
International Business
Southern Alberta Institute of Technology 2007 — 2009
Business Administration, Business Management
James Fowler High School 2001 — 2004
T-Mobile December 2013 - Present
Columbia College Chicago January 2011 - Present
Wireless Lifestyle June 2013 - November 2013
T-Mobile May 2011 - March 2013
CVS Caremark Corporation August 2009 - May 2011
BET NETWORKS December 2010 - March 2011
Skills
Event Management, Event Planning, Public Relations, Marketing Communications, Management, Research, Press Releases, Presentations, Social Media, Social Media Marketing, Organizational..., Time Management, Sales, Customer Service, Social Networking, Microsoft Office, Advertising
Education
Columbia College Chicago 2009 — 2013
Bachelors of Arts in Marketing Communication, Marketing Communication/ Public Relations, Senior
Accenture April 2013 - Present
Coinstar Inc April 2012 - January 2013
Travelport March 2011 - April 2012
AT&T January 2010 - December 2010
Cisco Consumer Products April 2010 - June 2010
PA Consulting Group July 2007 - June 2009
Learning and Skills Council May 2008 - October 2008
T-Mobile 2007 - 2008
Biomerieux September 2007 - October 2007
Time Warner Cable January 2007 - April 2007
Skills
Agile Project Management, Requirements Management, Agile Methodologies, SDLC, Software Project..., Requirements Analysis, Program Management, PMO, Scrum, Project Portfolio..., Project Delivery, IT Strategy, Business Analysis, Integration, SOA, Web Applications, Testing, Software Development, Quality Assurance, Process Improvement, User Acceptance Testing, Project Management, Enterprise Architecture, Management, Requirements Gathering, Web Services, Disaster Recovery, Business Intelligence, Analysis, Solution Architecture, Business Process, Business Process..., IT Management, Vendor Management, Consulting, Leadership, SharePoint
Education
Colorado Technical University 1997 — 1999
MS/CS
Colorado Technical University 1995 — 1997
BS
Community College of the Air Force 1994 — 1995
AAs
Arapahoe County 2013 - Present
Electrolux Major Appliances 2010 - 2012
T-Mobile 2006 - 2010
Sprint Nextel 1999 - 2006
Kaiser-Hill Company, LLC 1991 - 1999
Skills
Employee Relations, Human Resources, Personnel Management, Onboarding, Performance Management, Talent Acquisition, Talent Management, Benefits Administration, HR Policies, Succession Planning, Recruiting, Applicant Tracking..., Call Centers, FMLA, HRIS, Outlook, Workforce Planning, Deferred Compensation, Employee Benefits, Lotus Notes, Customer Service, Process Improvement, Interviews, Hiring, PeopleSoft, New Hire Orientations, Employee Engagement, Employee Training, Temporary Placement, Payroll, College Recruiting, Screening Resumes, Technical Recruiting
Education
Webster University 1993 — 1995
MA, Human Resources Development/Management
Columbia College 1991 — 1993
BA, Criminal Justice
American Airlines July 2015 - Present
SH Environmental Services July 2013 - July 2015
T-Mobile March 2004 - July 2013
Skills
Telecommunications, Wireless, GSM, Mobile Devices, VoIP, UMTS, LTE, IP, 3G, Integration, Vendor Management, Network Design, Microsoft Office, Active Directory, BMC Remedy, Project Management, Windows 7, Mobile Applications, Remote Administration, Cloud Computing, ASA, Network Security, SAP, Microsoft Exchange, Blackberry Enterprise..., Blackberry, Help Desk Support, CompTIA A+ Certification, CompTIA Network+..., Network Administration, Technical Support, Training, Management, Networking, Troubleshooting, Hardware, Windows Server, Servers, LAN-WAN, Operating Systems, Team Leadership, XP, Software Installation, Software Documentation, Information Technology, Call Centers, SCCM, Switches, Printers, Windows XP
Education
Colorado Technical University 2011 — 2012
Master of Science in Management, Project Management, 3.35
University of Phoenix 2006 — 2009
Bachelor of Science in Information Technology, Information Technology, 3.53
T-Mobile February 2015 - Present
Ind. Cont May 2014 - Present
SAS Retail Services April 2014 - February 2015
MarketStar September 2006 - November 2013
Atlantic Power Inc. May 2005 - September 2006
Colwell & Salmon August 2004 - May 2005
RadioShack July 2000 - August 2004
Skills
Training & Development, Sales Process, Marketing Communications, Microsoft Office, Siebel, Adobe Connect, Live Meeting, WebEx, Goldmine, Salesforce.com, Partner Dynamics, Sales, Training, Employee Training, Retail, Sales Operations, Leadership, Direct Sales, Time Management, Management, Customer Retention, Marketing, Account Management, Inventory Management, Strategic Partnerships, Selling Skills, Merchandising, Sales Management, Strategic Planning, Lead Generation, Customer Service, B2B, Field Marketing, Sales Presentations
Education
Colorado Technical University 2011 — 2013
Bachelor's of Science, Business Administration-Marketing, 3.88
Distinc.tt 2014 - Present
BrightRoll 2014 - 2014
Shutterfly 2013 - 2014
T-Mobile 2012 - 2013
Microsoft 2011 - 2012
Microsoft 2010 - 2011
T-Mobile 2007 - 2010
RBC Daniels June 2006 - June 2007
New York City Economic Development Corporation June 2005 - September 2005
Federal Communications Commission November 2004 - January 2005
Skills
Finance, Corporate Finance, Financial Modeling, Financial Reporting, Microsoft Excel, Valuation, Analysis, Competitive Analysis, Strategic Planning, Financial Analysis, Strategy, Business Strategy, Business Case, MS Excel Pivot Tables, Forecasting, Entrepreneurship, Cross-functional Team..., Project Management
Education
Columbia Business School 2005 — 2007
MBA, Finance
Harvard Kennedy School of Government 2005 — 2007
MPP, Public Policy; International Trade and Finance
Stanford University 1998 — 2001
BA, Psychology
University of California, Berkeley
Verizon Wireless November 2014 - Present
Verizon Wireless February 2013 - November 2014
Verizon Wireless June 2012 - February 2013
Verizon Wireless June 2010 - June 2012
T-Mobile February 2007 - June 2010
Sprint May 2005 - August 2007
Skills
Telecommunications, Wireless, LTE, VoIP, Mobile Devices, CDMA, Solution Selling, Customer Experience, Account Management, 4G, IP, Sales, M2M, Wireless Networking, Sales Process, B2B, Project Management, Management, Salesforce.com, Cellular Communications, GSM, Customer Service, 3G, Troubleshooting, Mobile Technology, Team Leadership, Product Management, Mobile Communications
Education
Columbia College Chicago 2005 — 2009
Businesss Management, Talent Management
Columbia College Chicago 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Managmenet
BenLangley.com March 2012 - Present
Progressive Insurance December 2009 - Present
BenLangley.com May 2006 - Present
The Moon Goddess, LLC 2009 - 2014
T-Mobile December 2008 - December 2009
Wide Open West March 2007 - May 2008
Emily Griffith Center June 2006 - November 2006
Devereux November 2002 - July 2004
US Army September 1999 - November 2002
Skills
Meditation, Public Speaking, Training, Personal Development, Networking, Stress Management, Coaching, Mindfulness, Mental Health, Lifestyle Coaching, Leadership Development, Troubleshooting, Customer Service, Blogging, Wellness, Holistic Health, Wellness Coaching, Teaching, Hypnosis, Psychotherapy, NLP, Writing, Interviews, Supervisory Skills, Stress Elimination, Real Time Mind Training, Stress Reduction, Stress Relief, EFT, Energy Medicine
Education
Hypnosis Motivation Institute 2014 — 2014
Foundations in Hypnotherapy, Hypnosis
Colorado Technical University 2005 — 2008
Bachelors, Information Systems Management
Okaloosa Walton Community College 1993 — 1995
Associates, General
Marriage Materials August 2013 - Present
First Call Ambulance Service, LLC / E.M.T., Inc. December 2011 - Present
Calypso Cafe March 2010 - January 2014
T-Mobile September 2007 - October 2009
Digital Rodeo May 2007 - August 2007
Skills
Microsoft Excel, Mac OS, Sales, Computer Hardware, Microsoft Word, Social Media, Social Media Marketing, Training
Education
Middle Tennessee State University 2010 — 2011
Emergency Medical Technician and IV Therapy, EMT
Columbia State Community College 2006 — 2009
General Education, General Education
T-Mobile June 2008 - April 2009
Walmart August 2007 - June 2008
Walgreens August 2005 - May 2006
Skills
Customer Service, Microsoft Office, Managerial Finance, Financial Accounting, Project Management, Professional..., Product Marketing, Social Media, Networking, Retail, Wireless, Close Attention to...
Education
Colorado Technical University-Online 2011 — 2013
Associate of Science in General Studies, Business Administration and Management, General, 3.93 CGPA
T-Mobile October 2013 - Present
Caring Voice Coalition, Inc. February 2013 - Present
AdvanceMed Corp June 2011 - Present
Wellpoint Anthem November 2008 - April 2011
BlueGreen Resorts January 2008 - September 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Social Networking, Management, Social Media, Training, Team Building, Leadership, Coaching, Nonprofits, Marketing, Sales, Healthcare, Policy, Program Management
Education
Colorado Technical University-Online 2011 — 2013
Associate of Science (A.S.), Health/Health Care Administration/Management
Medical Educators 2012 — 2012
Certificate, Phlebotomy Technician/Phlebotomist
T-Mobile November 2000 - August 2012
T-Mobile November 2000 - August 2012
T-Mobile April 2005 - October 2007
T-Mobile January 2003 - April 2005
T-Mobile November 2000 - January 2001
Free Internet.com March 2000 - November 2000
PACCAR AUTOMOTIVE April 1999 - February 2000
Meridian Valley Lab 1995 - 1996
Skills
Accounts Payable, SAP, Outlook, Accounting, Data Entry, Microsoft Excel, Customer Service, Purchasing, QuickBooks, PeopleSoft, Management, Financial Analysis
Education
Columbia Basin College 2014 — 2016
Associate's Degree, Dental Hygiene/Hygienist
Lake Washington Technical College 2013 — 2014
Pre-Dental Hygiene Studies
T-Mobile November 2010 - March 2012
Alltronics Inc January 2008 - July 2010
ALLTRONICS INC January 2008 - July 2010
InterContinental Hotels Group January 2005 - May 2007
Auto Finance Center August 1998 - May 2005
Skills
Type 85 WPM, Microsoft Office 2007, Executive Presentation..., Collaborative Problem..., Spreadsheet Development, Close Attention to..., Fast Learner, Self-starter, Account Management, Accounts Receivable, Report Writing, Meet Deadlines, Organizational...
Education
Strayer University 2007 — 2010
Bachelor's of Science, International Business, Business Administration
Columbia College (SC) 2001 — 2003
Political Science and Government
Holiday Retirement August 2013 - Present
Bend Research July 2011 - August 2013
Enchanted Yarns May 2009 - October 2010
T-Mobile January 2000 - October 2008
Com-Kyl 1994 - 1998
Skills
Training, Human Resources, Employee Relations, Performance Management, Onboarding, Recruiting, Talent Acquisition, Applicant Tracking..., HRIS, Employee Engagement, Coaching, Leadership Development, Organizational..., Benefits Administration, HR Policies, Employee Benefits, Management, Workforce Planning, Employment Law, Deferred Compensation, Hiring, Personnel Management, Leadership, Succession Planning, Team Leadership, Labor Relations, Talent Management, Call Centers, Temporary Placement, Strategy, Sourcing, Interviews, Policy, Time Management, New Hire Orientations, College Recruiting, Team Management, Technical Recruiting, Internet Recruiting, Employee Training, HR Consulting, Executive Search, Screening, Job Descriptions, Contract Recruitment, Employer Branding, Benefits Negotiation, FMLA
Education
Colorado Technical University 2006 — 2008
Bachelor, Business Administration/HR Management
Phoenix College 2005 — 2006
Associate, Business Administration
T-Mobile April 2012 - Present
Laser Design, Inc. October 2011 - January 2012
Best Buy October 2010 - October 2011
JBTV Studios October 2010 - February 2011
Napleton Auto Group May 2009 - September 2010
ARAMARK June 2003 - August 2003
Skills
Inside Sales, Direct Sales, Software Sales, Consultative Selling, Online Marketing, Media Purchasing, Media Partnerships, Social Media, Interactive Advertising, Solutions Development, Engineering, Quality Inspection, Production Planning, Software Implementation, Microsoft Office, Salesforce.com, Eloqua Marketing..., Skype, GoToMeeting, Photography, Photo Editing, 3D animation, Graphic Design, Interior Design, Consumer Technology, Product Development, Software Industry, Media Buying, Partnerships, Image Editing, Selling, Advertising, Sales, Customer Satisfaction, Account Management, Marketing, Leadership, Customer Service, Retail, Social Networking, Social Media Marketing
Education
Columbia College Chicago 2007 — 2011
Bachelors of Art, Marketing & Communications / Public Relations
Downers Grove South High School 2001 — 2005
High School Diploma, General Studies
The Pursuit of Healthiness July 2012 - Present
T-Mobile, USA August 2005 - Present
T-Mobile, USA August 2005 - Present
T-Mobile, USA August 2005 - Present
T-Mobile August 2005 - August 2012
Retail Parts Pro September 1998 - February 2005
Retail Parts Pro September 1998 - February 2005
Retail Parts Pro September 1998 - February 2005
Deli Staff September 1990 - July 1998
Deli Staff September 1990 - July 1998
Skills
Customer Relations, Promotions, Education, Telecommunications, Outlook, Team Building, Software Documentation
Education
Regis University 2010 — 2013
Associates, Social Science; Secondary Education; Business Administration
Regis University 2009 — 2013
Bachelor's; Associates Degree; Bachelor's Degree, Social Science; Secondary Education; Business Administration
Regis University 2010 — 2012
Bachelors; Associates Degree; Bachelors Degree, Secondary Education; Business Administration; business administration prior to changing
Regis University 2009 — 2012
Pending, Secondary Education
Colorado Technical University 2007 — 2008
Associate, Business Administration
T-Mobile June 2012 - Present
Idaho Department of Health and Welfare October 2009 - May 2010
Micro 100 Tool March 2006 - July 2009
Ultimate Electronics August 1996 - June 2005
Skills
Inventory Management, Loss Prevention, Distribution, Shipping/receiving, Forklift Operator, Staff Supervision, Facilities Management, Staff Mentoring, Cash Management, Organizational..., Team Building, Staff Training, Computer Maintenance, Microsoft Office, Lotus Notes, Computer Hardware, Distribution Center..., Merchandising, Customer Retention, Retail, P&L, Cross-functional Team..., Leadership, Training, Income Statement, Sales, Management, Inventory Control, Coaching, Profit, Project Coordination, Hiring, Property Management
Education
Colorado Technical University 2012 — 2016
Information Technology Network Management Specialization
Utah Valley Community College 1984 — 1988
Business Management
Burnet Title July 2011 - Present
T-Mobile 2009 - 2011
Bank of America 2006 - 2009
Skills
Real Estate, Short Sales, FHA, Sellers, Mortgage Lending, Selling, Foreclosures, Refinance, Investment Properties, First Time Home Buyers, Real Estate Development, Buyer Representation, Condos, REO, Sales, Referrals, Resellers, Real Estate Transactions, Relocation, Commercial Real Estate, Rentals, New Home Sales, Property Management, Loans, Single Family Homes, Buyers, Investors
Education
Columbia College 2003 — 2005
Bachelor's in Business Admin, Management
Big Chickie April 2014 - Present
Seattle City Light August 2008 - May 2014
Seattle City Light November 2007 - August 2008
Self Employed January 2007 - November 2007
T-Mobile October 2005 - December 2006
U.S. Arctic Research Commission May 2004 - September 2004
The Explorers Club May 2001 - May 2004
Dewberry October 2000 - May 2001
Library of Congress June 1996 - September 1996
Skills
Program Management, Management, Strategy, Project Management, Budgets, Non-profits, Strategic Planning, Business Intelligence, Data Analysis, Proposal Writing, Organizational..., Coaching, Training, Change Management, Research, Process Improvement, Nonprofits, Team Building, Project Planning, Customer Service, Fundraising, Market Research, Business Planning, Government, Business Process..., Negotiation, Finance, Enterprise Software, Policy, Cross-functional Team..., Risk Management, Analysis, Performance Management, Financial Analysis, Business Analysis, Start-ups, Public Relations, Business Strategy, Team Leadership, Entrepreneurship, Leadership Development, Marketing, Contract Negotiation, Business Development, Leadership, Management Consulting, Social Media, Public Speaking, Strategic Communications, Sustainability
Education
Columbia University - School of International and Public Affairs 2003 — 2005
Masters of Public Administration
Leadership Tommorow - Class of 2009 2008 — 2009
National Outdoor Leadership School 1999 — 1999
Purdue University 1995 — 2000
BA
Capital One December 2013 - Present
T-Mobile November 2010 - September 2013
ITT Technical Institute July 2009 - June 2010
Skills
Financial Analysis, Process Improvement, Compliance Management, Student Recruiting, Program Management, Customer Service, Enrollment Management, Staff Training, Consultative Selling, Coaching
Education
Columbia Southern University
Master of Business Administration (M.B.A.), Public Administration
Virginia Commonwealth University
BS, Mathematical and Statistical Sciences
Randstad January 2015 - Present
Grainger January 2014 - December 2014
Grainger June 2011 - January 2014
T-Mobile July 2010 - June 2011
Skills
Customer Service, Customer Retention, Customer Satisfaction, Management, Leadership, Qualifying Prospects, Cross-functional Team..., Team Building, Time Management, Sales Process, Recruiting, Microsoft Office, Strategic Planning, Temporary Placement, Business Development, CRM, Cold Calling, Qualifying Opportunities, Hiring, Interviews
Education
Columbia College 2008 — 2012
Business Administration and Management, General
Boeing 2008 - Present
T-Mobile 2007 - 2008
Premera Blue Cross 2006 - 2007
AT&T January 2001 - May 2006
Skills
Aerospace, Systems Engineering, Requirements Management, Aircraft, Earned Value Management, Avionics, Engineering Management, Program Management, Aviation, Configuration Management, Telecommunications, Telecommunications..., CRM, Agile & Waterfall..., Agile Project Management, Teaching, Team Building, Team Leadership, Lean Management
Education
Colorado Technical University 2011 — 2011
Master of Science in Management & Project Management, Management & Project Management
University of Washington 1999 — 1999
Bachelor of Science in Computer Science, Computer Science
OppenheimerFunds November 2008 - Present
T-Mobile October 2001 - August 2008
Cheap Tickets 1999 - 2001
BTI Americas 1995 - 1998
Skills
Call Centers, Workforce Management, Customer Service, Supervisory Experience, Relationship Management, Process Improvement, Mentoring New Hires, Experienced Trainer, Mentoring Of Staff, Risk Assessment, Fraud Detection, Mutual Funds, Series 6, Investments, College Savings Plans, Leisure Travel, Travel Agency, Billing Process, Technical Support, Constructive Feedback, Series 63, Data Entry, Peer Mentoring, Financial Services, Business Analysis, Coaching, Policy Analysis, Processing, Corporate Travel, Curriculum Development, Flexible to Change, High Level Of Accuracy, Training, Telecommunications, Customer Satisfaction, Inbound Marketing, Vendor Management
Education
Colorado Technical University-Online 2008 — 2010
Master of Business Administration (MBA), Accounting, 4.0
Colorado Technical University-Online 2006 — 2008
Bachelor of Science in Business Administration, Finance, General, 3.53
Woodland Park High School
Rawhide Harley Davidson March 2015 - Present
Atlas Moving Company/ Daniel's moving and storage December 2014 - January 2015
Rawhide Harley Davidson November 2014 - December 2014
Coleman American Moving Services May 2013 - October 2014
Coleman American Moving Services April 2004 - May 2013
T-Mobile October 2007 - July 2010
US Army January 2000 - November 2003
Skills
Business Communications, Operations Management, Dispatching, Class B CDL, Customer Retention, Customer Service, Air Assault, Combat Lifesaver, Domestic Violence..., Corrections Technician..., Logistics, Warehousing, Shipping, Transportation, Transportation..., Freight, Contract Negotiation, Sales, LTL, Management, Logistics Management, Supply Chain, DOT regulations, Human Resources, Corporate Relocation, Relocation, Training, Negotiation, Team Building, Trucking, Process Scheduler, Supply Chain Management, Hiring, Fleet Management, Sales Management, Account Management, Customer Satisfaction, Inventory Management, Ocean, Truckload, Leadership, Budgets, DOT Compliance, Supervisory Skills, International Logistics, Container, Inventory Control, 3PL, Air Freight, Freight Forwarding
Education
Fort Scott Community College 2014 — 2016
Associates, Harley Davidson motorcycle mechanics
Colorado Technical University 2009 — 2013
Bachelor of Science in Business Administration, Business Administration and Management, General
Microsoft July 2012 - Present
Bellevue College May 2012 - Present
Microsoft July 2011 - Present
Microsoft Corporation December 2009 - September 2011
Microsoft July 2008 - December 2009
Microsoft Corporation June 2006 - July 2008
T-Mobile USA February 2002 - May 2006
T-Mobile 2002 - 2006
T-Mobile (fka VoiceStream) 2002 - 2006
T-Mobile / IT 2002 - 2006
Skills
Program Management, Business Intelligence, Data Warehousing, Portfolio Management, PMP, Process Improvement, Business Process, PMO, Start-ups, Master Data Management, Strategy, Leadership, Project Planning, Project Management, Management, Project Portfolio..., Enterprise Architecture, Software Project..., Product Management, Analysis, Vendor Management, Telecommunications, Enterprise Software, Cloud Computing, Integration, Business Process..., SDLC, Business Analysis, Agile Methodologies, Software Development, SaaS, Agile Project Management, IT Strategy, ITIL, Scrum, Project Delivery, SharePoint
Education
Columbia College 1985 — 1989
Criminal Justice; Business
Government June 2010 - Present
Fuchs Organization 2009 - March 2011
ACE HARDWARE CORPORATION August 2004 - June 2008
T-MOBILE July 2003 - 2004
NESTLE WATERS December 2001 - June 2003
TERADYNE 1999 - 2001
SONY March 1996 - October 1999
Skills
Management, Training, Performance Management
Education
Colorado Technical University 2009 — 2010
Certificate, Contracts Management
The University of Akron
Master of Arts, Industrial & Organizational Psychology
SAN DIEGO STATE UNIVERSITY
Bachelor of Arts, Psychology
CSAA Insurance Group, a AAA Insurer February 2015 - Present
Everest /Corinthian Colleges Inc July 2014 - February 2015
Express Employment Professionals - Assignment: Manassas Travel July 2013 - May 2014
ADD STAFF, Inc. - Assignment: Via Health April 2013 - July 2013
Frontier Airlines May 2012 - March 2013
Bank of America January 2010 - November 2011
Bank of America August 2004 - January 2010
T-Mobile August 2002 - August 2004
Skills
Academic..., Technical Level 1..., Telephone Skills and..., Collections/Point of..., Background Checks, Customer Service, People Skills, Call Centers, Compliance, Data Entry, Healthcare, Medical Terminology, Customer Satisfaction, Microsoft Office, Outlook, Billing, Typing, Fax, Money Handling, Invoicing, Microsoft Word, PowerPoint, Microsoft Excel, HIPAA, Medical Billing, CPT, ICD-9, QudraMed-Quantim Systems, HIPAA, CPT, ICD-9-CM, ICD-10 Procedure Coding..., Problem Solving, Excel, Word, ABN Forms, CMS 1500 Forms, UB O4 ( CMS 1450) Claim...
Education
Colorado Technical University 2010 — 2012
Bachelor of Science; Associates of Science, Business Administration; Health Care Management, Graduated Cum Laude
Colorado Technical University 2009 — 2011
Associates of Science, Medical Billing and Coding, Graduated with Honors
Waite's Cleaners April 2012 - March 2014
T-Mobile November 2010 - July 2011
Education
Remington College-Mobile Campus 2013 — 2014
College Diploma, Medical Assisting with EKG/Limited Scope X-Ray
Columbia Southern University 2010 — 2011
None yet, Criminal Justice
PepsiCo June 2015 - August 2015
Marakon August 2008 - July 2014
T-Mobile June 2007 - September 2007
Skills
Strategy, Strategic Consulting, Financial Modeling, Growth Strategies, Market Analysis, Segmentation, Business Analysis, Emerging Markets, Project Management, Business Process, Mergers & Acquisitions
Education
Columbia University - Columbia Business School 2014 — 2016
Master of Business Administration (M.B.A.)
Northwestern University 2004 — 2008
Bachelor's Degree, Industrial Engineering
T-Mobile October 2015 - Present
Nielsen Via Compucom December 2014 - July 2015
AT&T Via Metasysinc 2011 - 2014
BT Conferencing July 2008 - September 2011
TriWest Healthcare Alliance 2004 - 2007
Skills
Telepresence, Video Conferencing ..., CISCO Telepresence, Unified Communications, Audio Conferencing, VoIP, ISDN, SIP, Cisco Technologies, H.323, Troubleshooting, Telecommunications, Routers, Managed Services, Cisco Call Manager, Switches, Telephony, Call Center, Extron, TCP/IP, IP, LAN-WAN, Video Conferencing, Tandberg, Testing, Voice Mail, Technical Support, Networking, VMware, Operating Systems, Routing, Hosted Services, Service Delivery, Network Engineering, Network Design, Servers, Software Documentation, Call Centers, Ethernet, Security, Computer Hardware, Cisco Telepresence
Education
Colorado Technical University 2004 — 2006
Masters, Computer Engineering
Coleman University 1991 — 1994
B.S, Electronics
InterCall July 2006 - Present
InterCall July 2006 - Present
Relay for Life 2009 - 2010
T-Mobile November 2004 - April 2005
Rogers Bar-B-Que March 1999 - October 2004
Skills
Data Entry, Microsoft Office, Coordination, Training &..., Webinars, Planning, Supervisory Skills, Spreadsheets, Online Communications, Classroom Training, Problem Solving, Project Implementation, Time Management, Online Training, Classroom, Team Building, Training, Team Leadership, Issue Resolution, Strategic Thinking, Team-oriented, Administrative Work, Call Centers, Leadership, Project Planning, Employee Training, Customer Retention, Customer Satisfaction, Unified Communications, Customer Experience, Salesforce.com, Telecommunications, E-Learning, Direct Sales, Sales Process, Sales Presentations, Cold Calling, Account Management, Networking, Managed Services, CRM, VoIP, Strategic Partnerships, Vendor Management
Education
Western Governors University 2014 — 2015
Masters Business Administration, Management and Strategy
Colorado Technical University 2010 — 2012
Bachelors, Business Administration, 3.8
Colorado Technical University 2009 — 2010
Associate of Science, General Studies, 3.89
SuperInterns.com July 2015 - Present
Sitel February 2014 - February 2015
IS Solutions Plc August 2013 - November 2013
Stream Global Services December 2012 - March 2013
Answering Solutions 4 Funeral Services January 2011 - April 2012
T-Mobile December 2009 - November 2010
Alta Loma Food Distributions March 2009 - November 2009
Sprint June 2007 - December 2008
Joe McGee's Painting January 2005 - June 2007
ASIG October 2003 - November 2004
Skills
Customer Service, Technical Support, HTML, CSS, Windows 7, Adobe Creative Suite, Java, JavaScript, Microsoft Office, Microsoft Word, Windows Vista, Windows XP Pro, Linux, Mathematics, English, Networking, Security, Transportation, Service Delivery, Painting, Construction, Marketing, Advertising, Telecommunications, Telemarketing, CSS3, PHP, WordPress
Education
Colorado Technical University-Online 2012 — 2015
Bachelor’s Degree, Information Technology/ Web Development, 3.99
Rio Grande H.S. 1994 — 1998
Diploma, All, 12
Genesco June 2014 - Present
Nordstrom May 2013 - April 2014
Gap Inc./Gap July 2012 - August 2013
T-Mobile October 2011 - July 2012
EXPRESS October 2010 - February 2012
Skills
Creative Direction, Arts, Entertainment, &..., Public Relations, Retail, Customer Experience, Talent Scouting, Customer Service, Telecommunications, Event Planning, Marketing Communications, Social Media Marketing, Social Media, Styling, Fashion, Retail Sales, Social Networking, Sales
Education
Columbia College Chicago 2010 — 2014
Bachelor's Degree, Business & Entrepreneurship
Hillcrest High School 2008 — 2010
TEKsystems August 2014 - Present
Sutherland Global Services August 2014 - Present
Rain Bird 2011 - September 2012
Rheem Manufacturing December 2004 - March 2011
T-Mobile August 2003 - December 2004
AmerisourceBergen August 2000 - August 2003
Raytheon July 1996 - August 2000
UniCom Data Systems January 1992 - July 1996
United States Air Force November 1978 - September 1992
Skills
Leadership, Management, Process Improvement, Business Strategy, Six Sigma, Call Centers, CRM, Strategic Planning, Marketing Strategy, Customer Service, Project Management, Forecasting, Budgets, Marketing, Retail, Sales, Cross-functional Team..., Team Management, Vendor Management, Microsoft Excel, Product Development, Negotiation, PowerPoint, New Business Development, FMCG, Team Building, MS SQL, Borland Delphi, Public Speaking, Non-profit Leadership, Performance Metrics, Lean Manufacturing, Data Analysis, Databases, Voice of the Customer, Call Center Development, Call Center..., training, Public Relations, SaaS, Contract Negotiation, Contract Management, Oracle Reports, Informix, Cloud Computing, Manufacturing, Continuous Improvement, Strategy, Training
Education
Colorado Technical University 2004 — 2005
Master of Science (MS), Management
Excelsior College 1990 — 1999
Bachelor of Science (BS), Management Information Systems, General
T-Mobile Loss PreventionJimmy JazzAugust 2010 - September 2013
Sims Metal Management Limited July 2007 - November 2008
The Norinchukin Trust & Banking Co., Ltd. April 2002 - February 2005
Skills
Customer Service
Education
Colorado Technical University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
SunGard Public Sector August 2014 - Present
Vladimir Jones March 2014 - August 2014
DISH Network April 2013 - March 2014
T-Mobile November 2006 - April 2013
CoastHills Federal Credit Union 2002 - 2005
Skills
Customer Satisfaction, Telecommunications, Call Center, Workforce Management, Wireless, Customer Retention, Customer Service, Customer Experience, Coaching, Marketing, Cellular Communications, Mobile Devices, Process Improvement, Business Process..., Management, Project Management, Integration, PMO, CRM, Team Leadership, Product Management, Business Analysis, Telephony, PMP, Project Delivery, Troubleshooting, Avaya, Mobile Technology, Process Management
Education
Colorado Technical University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Colorado Technical University
Master's of Business Administration (M.B.A), Project Management
University of La Verne
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Derse April 2012 - Present
Marriott Conference Center @ GE Healthcare Institute May 2010 - April 2012
T-Mobile January 2007 - May 2009
Mccloskey Motors, Inc. May 2002 - March 2005
Grand Geneva Resort January 1997 - March 2002
Skills
Administration, Supervisory Skills, Coaching, MS Office Suite, human resources project..., Employee Engagement, Customer Relations, Human Resources, Personnel Management, Training, Customer Service, Employee Relations, Performance Management, Recruiting, Onboarding, Employee Benefits, New Hire Orientations, HRIS, Microsoft Office
Education
Colorado Technical University 2010 — 2011
Master of Business Administration, Human Resources Management, GPA 3.70
Colorado Technical University 2005 — 2008
Bachelors in Business Administration, Human Resources
I.L.L. Online Studios October 2013 - Present
American Express July 2012 - Present
American Express October 2011 - Present
American Express October 2011 - Present
Illicold Studios September 2006 - March 2010
T-Mobile October 2005 - September 2006
NCO Group September 2004 - September 2006
MCI Telecommunication October 2004 - October 2005
MCI Telemarketing October 2000 - October 2004
MCI Corporation October 2000 - September 2004
Skills
Team Leadership, Situational Leadership, Sales Management, Customer Service, Project Management, Leadership, Management, Sales, Public Speaking, Strategic Planning, Coaching, Team Building, Microsoft Office, Process Improvement, Marketing Strategy
Education
Columbia College Chicago 1998 — 1999
Directing and Theatrical Production
Auburn High School C
High School DiplomaPerforming Arts
2020CellularUS August 2015 - Present
Hilti November 2014 - August 2015
T-Mobile July 2013 - October 2014
AT&T November 2012 - June 2013
AT&T November 2010 - October 2012
AT&T January 2007 - October 2010
Skills
Sales Management, Customer Satisfaction, Networking, Social Networking, Social Media, New Business Development, PowerPoint, Management, Pricing, Strategic Planning, Troubleshooting, Microsoft Word, Teamwork, Product Marketing, Product Management, Negotiation, Project Management, Social Media Marketing, Mobile Devices, Fundraising, Recruiting, Marketing Strategy, P&L Management, VoIP, Unified Communications, Six Sigma, Talent Acquisition, Change Management, Managed Services, CRM, Entrepreneurship, Forecasting, Human Resources, Strategic Partnerships, Business Development, Strategy, Competitive Analysis, Hiring, Lead Generation, Contract Negotiation, Vendor Management, Team Management, Business Planning, Channel Partners, Key Account Management, Start-ups, Mobile Technology, Marketing Management, Business Strategy, Budgets
Education
Columbia Southern University 2011 — 2014
Master of Business Administration
University of Wisconsin-River Falls 2004 — 2010
Bachelor of Science in Marketing Communications
Hudson High 2000 — 2004
Diploma
USAA September 2012 - Present
T-Mobile July 2012 - September 2012
Xerox October 2009 - July 2012
Radisson April 2008 - June 2009
Carnival Cruise Line January 2007 - April 2008
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Customer Service, Customer Satisfaction, Program Management, Team Building, Process Improvement, Call Centers
Education
Colorado Technical University 2015 — 2016
Bachelor's Degree, Business Administration and Management, General
Colorado Technical University 2013 — 2014
Associate's Degree, Business Administration and Management, General
Gulf Interstate Engineering April 2014 - Present
Momentum BMW West March 2012 - May 2014
Momentum BMW November 2012 - April 2014
T-Mobile September 2012 - February 2013
T-Mobile October 2006 - April 2012
Roundtree Enterprises 2009 - 2012
Halliburton March 2004 - September 2006
Taylor Hyundai Dealership October 2001 - November 2003
Skills
Customer Service, Word, Microsoft Office, Budgeting, Excel, Outlook, Problem Solving, Retail, Documentation, Asset Managment, Health & Safety Advice, Inventory Management, Inventory Control, Logistics Management, Revenue Forecasting, Warehouse Management, Managing Distribution..., Hazmat Operations, JIT, Shipping, International, Leadership, Budgets, Software Documentation, Logistics, Vendor Management, Management, Process Scheduler, Supply Chain, Recruiting, Microsoft Word, Transportation, Time Management, Team Building, Materials Management, Customer Retention, Sales Operations, Procurement, Team Leadership, Training, Negotiation, Operations Management, Account Management, New Business Development, Sales Management, Process Improvement, Contract Negotiation, Analysis, Call Centers, Coaching
Education
Colorado Technical University 2012 — 2016
Bachelor's Degree, Business management with focus on Information Technology
University of Phoenix-Augusta Campus 2009 — 2013
Associate's degree, Business Administration and Management, General, 3.6
Queue Marketing Communications June 2015 - Present
NAMIC 2015 - Present
City Girls International October 2013 - Present
T-Mobile January 2012 - Present
A'GACI LLC May 2008 - August 2010
Skills
Sales, Marketing, Direct Sales, Graphic Design, Customer Retention, Modeling, Marketing Strategy, Social Networking, Selling, Advertising Sales, Market Planning, Direct Marketing, Web Design, Social Media Marketing, Mobile Technology, Advertising, Customer Service, PowerPoint, Social Media, InDesign, Illustrator, Marketing Communications, Leadership, Time Management
Education
Columbia College Chicago 2013 — 2015
Bachelor of Fine Arts (BFA), Graphic Design and Marketing, Senior
Illinois State University 2010 — 2012
graphic design, Marketing
adidas Group August 2015 - Present
Lucky Brand September 2012 - August 2015
American Eagle Outfitters June 2011 - August 2012
GAP/GAPBody/GAPKids January 2010 - June 2011
T-Mobile July 2006 - January 2010
Skills
Delivering Results, Management, People Skills, Energy, Passion for Success, Retail, Visual Merchandising, Team Building, Training, Recruiting, Leadership, Loss Prevention, Customer Satisfaction, Sales Operations, Time Management, Inventory Management, Sales, Retail Sales, Store Management, Customer Service, Driving Results, Hiring, Employee Training, Fashion, Sourcing, Profit, Store Operations, Inventory Control, New Store Openings, Merchandising, Shrinkage, Multi-unit, Trend Analysis, Customer Experience, Merchandise Planning, POS, Planograms, District Management, Apparel, People Development, Product Knowledge, New Store Development, P&L, Window Displays, Associate Development, Multi-Unit, Leadership Development
Education
Colorado Technical University 2008 — 2011
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Orange Coast College
Associate of Arts (AA), Marketing
USAA May 2014 - Present
MainNerve LLC January 2015 - March 2015
USAA August 2013 - May 2014
T-Mobile January 2006 - August 2013
Skills
Telecommunications, Wireless, Cellular Communications, LTE, Customer Experience, VoIP, 3G, Mobile Devices, Call Center, IP, GSM, Team Leadership, UMTS, Troubleshooting, Training, Management, 4G, Technical Support, Process Improvement, Mobile Communications, Mobile Technology, CDMA, Managed Services, Product Management, Broadband, VAS, Telco, Ethernet, GPRS, 2G, WiMAX, MPLS, T1, Unified Communications, Computer Network..., Call Centers, Telephony
Education
Colorado Technical University 2011 — 2015
Bachelor of Science (B.S.), Cybercrime Investigation, 3.72
University of Phoenix 2007 — 2011
Bachelor of Business Management, Business, Management, Marketing, and Related Support Services, 3.63
T-Mobile March 2015 - Present
GeoMedium, LLC January 2007 - Present
Radio Shack August 2013 - January 2015
AT&T April 2003 - December 2006
Athletic Attic December 1996 - April 2003
Champs Sports October 1992 - November 1996
Skills
Social Media, Social Networking, Event Planning, Public Speaking, Customer Service, Microsoft Office, Executive Leadership, Sales Management, Sales Operations, District Management, Store Management, Store Operations, Employee Training, Leadership Development, Integrity Management, Team Building, Change Management, Recruiting, P&L, Business Development, Strategy, Sales, Strategic Planning, Training, Management, Leadership, Social Media Marketing, Marketing, Marketing Strategy, Event Management, Adobe Creative Suite, Marketing Communications, Online Advertising, Public Relations
Education
West Jefferson Highschool 1989 — 1992
High School Diploma, College Prepatory
Colorado Technical University
Psychology
Southern University at New Orleans
T-Mobile January 2012 - Present
T-Mobile June 2000 - January 2012
Law Trucking June 1998 - June 2000
Skills
Call Center, Workforce Management, Telecommunications, Avaya, Microsoft Office 2007, SharePoint, Management, Call Centers, Customer Satisfaction, Team Leadership, Coaching, Leadership, Training, Customer Experience, Customer Service
Education
Colorado Technical University 2009 — 2010
Associate of Science, Medical Billing and Coding
Douglass High School 1992 — 1996
High School Diploma
Leadership
Associate of Science (A.S.), Medical Billing and Coding
Holland LP 2015 - Present
EC Manufacturing January 2013 - April 2015
T-Mobile June 2003 - November 2012
Great Bend Manufacturing May 1998 - November 2002
Skills
Manufacturing, Troubleshooting, Microsoft Office, Inventory Management, Maintenance, Customer Service, Microsoft Excel, Microsoft Word, Team Leadership, Supervisory Skills, Teamwork, PowerPoint, First Aid, Inventory Control, Team Building, Forklift Operator, Engineering, Energy, Forklift Operation
Education
Pinnacle Career Institute-South Kansas City 2013 — 2014
Wind Turbine Technology, Wind Turbine Technology, 3.8 GPA
Colorado Technical University 2007 — 2010
Bachelor's Degree, Business Administration and Management, General, 3.0
United Allergy Services July 2013 - July 2014
Molina Healthcare August 2011 - February 2012
CareCore National November 2007 - February 2010
T-Mobile July 2004 - February 2006
Heritage Real Estate February 2001 - July 2004
Skills
Conflict Resolution, Collections, Customer Satisfaction, Medical Billing, Medical Coding, Medical Terminology, Medical Records, Multi Tasking, Billing Services, Accounts Receivable, Accounts Payable, Account Reconciliation, Health Insurance, Medicaid, Medicare, Commercial Insurance, Account Management, Financial Goals, Property Management, Leasing, Sales Management, Project Management, Technical Support, Healthcare Information..., Personnel Supervision, Employee Training, Business Relationship..., Presentation Development, Microsoft Applications, QNXT, Rent Roll, Lotus Notes, Joomla, Great Plains Software, Peachtree, Kronos Timekeeping, Microsoft Publisher, QuickBooks, JavaScript, Unix Operating Systems, HIPAA, Federal & State..., Marketing Communications, Social Media Marketing, Compliance, Events Coordination, Schedule Control, Office Administration, Database Administration, Employee Relations
Education
University of the Incarnate Word 2014 — 2017
Masters Degree, Human Resources Management and Services
Colorado Technical University 2009 — 2011
Associate of Science (AS), Social Sciences
Mitchell High School 1999 — 2000
High School, General Studies, 3.61 GPA
Con-way Inc. July 2015 - Present
Schneider National October 2014 - July 2015
AT&T Mobility September 2009 - November 2011
T-Mobile June 2007 - September 2009
The Mobile Solution November 2004 - June 2007
The Athlete's Foot October 2001 - February 2004
Skills
Customer Experience, Wireless, Telecommunications, Direct Sales, Sales, Customer Service, Customer Retention, VoIP, Mobile Devices, GSM, Customer Satisfaction, Cellular Communications, LTE, IP, 3G, Mobile Communications, CDMA, Team Leadership, Mobile Technology, Broadband, 4G, Ethernet, Troubleshooting, Quotas, Wireless Networking, Solution Selling, Product Marketing, Time Management, Management, Inventory Management, Training, Sales Operations, Leadership, Communication, Marketing Strategy, Project Management, Cold Calling
Education
Colorado Technical University 2014 — 2015
Bachelor’s Degree, Business Administration and Management, General
Richard J Daley Community College 2003 — 2007
Associate’s Degree, Business Administration and Management, General
Richard J Daley Community College 2003 — 2007
Certificate in Business Management, Business Administration and Management, General
T-Mobile February 2015 - Present
Butler Community College December 2014 - May 2015
T-Mobile October 2013 - February 2015
ACS Healthcare Provider Solutions 2012 - 2013
Comcast Cable 2011 - 2012
IHG - InterContinental Hotels Group 2007 - 2011
Skills
Program Management, Call Centers, Vendor Management, Management, Team Leadership, Change Management, Leadership, Telecommunications, Project Management, Training, Customer Experience, Cross-functional Team..., Strategy, Process Improvement, Business Analysis, Performance Management, Team Building, Coaching, Team Management, Strategic Planning, Recruiting, Leadership Development, Customer Retention, Product Management, Management Consulting, Employee Training, Analysis, Outsourcing, Talent Management, Training Delivery, SDLC, Employee Engagement, Operations Management, Employee Relations, Human Resources, Organizational..., Business Strategy, Operational Excellence, Business Planning, Marketing Strategy, Mentoring, Time Management, Succession Planning, Integration, Business Development, Customer Satisfaction, Customer Service, Sales, CRM, Sales Operations
Education
Columbia Southern University 2014 — 2016
Doctor of Business (DBA), Business Administration, Management and Operations
Mississippi State University 2012 — 2014
Master of Business Administration (MBA), Business Administration
Concordia University Texas 2008 — 2012
Bachelor of Business Administration (BBA), Bachelor of Science in Computer Science (B.S CompSCi), Business Administration and Computer Science
T-Mobile November 2014 - Present
T-Mobile November 2014 - Present
AT&T April 2012 - May 2014
DIRECTV June 2011 - May 2012
Colorado Central Magazine September 2010 - December 2011
Pueblo Chieftain August 2010 - December 2010
Community Residential and Respite February 2009 - November 2009
Pueblo Community College 2008 - 2009
Skills
Layout, Writing, Editing, Newspaper, Magazines, Customer Service, Journalism, Word, Microsoft Office, Media Relations, Blogging, Excel, PowerPoint, Social Media, Copy Editing, Press Releases, Graphic Design, Proofreading, Social Networking, Newsletters, Public Relations, Photoshop, Web Content, Editorial, Advertising, Administration, Content Development, Web Design, Facebook, InDesign, Copywriting, Storytelling, New Media, Microsoft Excel, Microsoft Word, Photography, Video Production
Education
Colorado State University-Pueblo 2009 — 2011
BS, Mass Communications
Colorado State University-Pueblo 2008 — 2010
BS, Communications, emphasis journalism. minor Psychology
T-Mobile November 2013 - Present
Riverstone Residential Group October 2010 - October 2013
Skills
Telecommunications, Customer Service, Customer Retention, Property Management, iOS, Cellular Communications, Data Analysis, Project Management, Social Media Marketing, Money Management, Budget Management, Rent Collection, Resident Relations, Event Planning, Call Centers
Education
Colorado Technical University 2012 — 2015
Bachelor's degree, Business Administration and Management, General
Workforce Alliance of South Central Kansas August 2012 - Present
T-Mobile June 2001 - February 2011
Skills
Project Management, Team Leadership, Strategic Planning, Business Analysis, Career Transition..., Highly detail oriented, Customer Service, Management, Cross Functional Team..., Business Process..., Management Consulting, Change Management, Business Strategy, Strategy, IT Strategy, Business Planning, Customer Retention, Leadership, Training, Public Speaking, Team Building, Employee Training, Program Management, Resume Writing, Public Relations, Workshop Facilitation, Data Analysis, Human Resources, Coaching, Policy, Interviews, Process Improvement, Performance Management, Staff Development, Leadership Development, Recruiting
Education
Colorado Technical University
Master's, Project Management
Friends University
Bachelor's, Computer Information Systems
Game Philter LLC July 2015 - Present
Lighthouse Insurance Group LLC July 2014 - Present
Speedway LLC June 2013 - June 2014
RadioShack July 2012 - June 2013
T-Mobile June 2011 - June 2012
T-Mobile 2011 - 2012
Skills
Wireless, Telecommunications, Customer Retention, Customer Experience, Direct Sales, Mobile Devices, Cellular Communications, Customer Satisfaction, Sales, Sales Operations, Call Centers, Mobile Communications, Solution Selling, Account Management, Retail Sales, Cold Calling, Sales Management, Retail, Sales Process, Customer Service, Management, Inventory Management, Store Management, Team Leadership, Leadership, Interviews, Inventory Control, Visual Merchandising, Microsoft Office, Merchandising, Loss Prevention, Time Management, Employee Training, PowerPoint, POS, Data Entry, Telephone Skills, Store Operations, Microsoft Word, Project Management, Team Management, Hiring, Cashiering, Teamwork, Training
Education
Southern New Hampshire University 2014 — 2016
Bachelor of Science (BS), Business Studies in Information Technology
Colorado Technical University 2008 — 2009
Associate's degree, Business Administration and Management, General
Sharp HealthCare May 2015 - Present
C&C Tax Service January 2011 - Present
Coachella Valley Volunteers in Medicine May 2014 - Present
Eisenhower Medical Center September 2014 - August 2015
Martin Luther King Jr. High School November 2013 - February 2014
T-Mobile October 2008 - June 2009
Skills
Customer Service, PowerPoint, Microsoft Office, Data Entry, Microsoft Word, Telephone Skills, Sales, Event Planning, Social Networking, Cashiering, Public Speaking, Event Management, Retail, Sports Injuries, Facebook, Customer Satisfaction, Inventory Management, Leadership, Microsoft Excel, Outlook, Training, Time Management, Hospitality, Cpr Certified, Teamwork, Restaurants, Process Scheduler, HIPAA Certified
Education
Colorado Technical University 2013 — 2015
Associate's Degree, Healthcare Administration Services
Stephenson High School 2004 — 2008
Diploma
Georgia State University
Bachelor's Degree, Kinesiology and Exercise Science
Adisys Corporation March 2014 - Present
T-Mobile September 2012 - February 2014
AT&T Mobility October 2007 - March 2012
First United Title& Escrow Inc. October 2005 - December 2006
Verizon Wireless June 2004 - June 2005
Verizon Wireless November 1998 - June 2004
Skills
Direct Sales, Account Management, Wireless, Telecommunications, B2B, Sales Process, Business Development, New Business Development, CRM, Technical Support, Sales Operations, Customer Retention, Customer Satisfaction, Key Account Acquisition..., Training, Solution Selling, Managed Services, Customer Relationship..., B2B Sales, Communication, Problem Solving, Integration, Business Intelligence, Management, Software Project..., Cloud Computing, Consulting, SaaS, Enterprise Software, Networking
Education
Columbia Basin College 1995 — 1996
Office Technology
Kamiakin High School 1991 — 1995
Tampa Notary LLC December 2013 - Present
Citi July 2012 - October 2013
Citi December 2011 - July 2012
Citi October 2010 - December 2011
Citi August 2008 - October 2010
Citi January 2007 - August 2008
Citi March 2006 - January 2007
T-Mobile October 2005 - March 2006
T-Mobile December 2004 - October 2005
Skills
Notary Public, Finance, Financial Services, Analysis, Anti Money Laundering, Writing, Creative Writing, Poetry, Spoken Word, Business Development, Event Planning, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Process Improvement, Training, Subject Matter Experts, Entrepreneurship, Data Entry, Data Analysis, Customer Satisfaction, Customer Relations, Administration, Administrative..., Office Management, Cash Handling, Office Administration, Sales, Training & Development, Communication, Cloud Computing, Cloud Applications, Windows, Mac OS, Linux, Outlook, Access, NICE Call Recording, Datalink 2.0, LexisNexis, Accurint, Internet Research, Gallup, Convergys, Business Management, Small Business, Resume Writing, Public Speaking, Business Networking
Education
Columbia Southern University
Business
Connecticut School of Broadcasting
Broadcasting
Hillsborough Community College
Mass Communication
Tampa Bay Technical High school H.S diploma
T-Mobile June 2013 - September 2014
Google 2011 - August 2012
Google May 2011 - August 2011
Apple Inc. June 2009 - August 2010
Blue Flame Agency August 2008 - January 2009
Complex Media May 2008 - August 2008
Blue Flame Agency May 2008 - August 2008
Skills
Multimedia Project..., C, Photoshop, Public Relations, Public Speaking, Web Development, Social Media, Social Networking, Computer Hardware, InDesign, Illustrator, Leadership Development, Information Technology, Customer Relations, Creative Direction, Interactive Creative..., Project Management, Leadership, User Experience, User Experience Testing, User Experience Design, User-centered Design, Grant Writing, Research Projects, Team Building, Cognitive Science, WebTrends Analytics, Technical Training, After Effects, Adobe Creative Suite, Graphic Design, CRM, Marketing, Networking, Product Development, Social Media Marketing, Dreamweaver, Website Development, Brand Development, Quality Assurance, Multimedia, Customer Service, Microsoft Office, Team Leadership
Education
Columbia College Chicago 2015 — 2016
Bachelor's Degree, Interactive Arts & Media
Purdue University 2007 — 2012
Dual Degree Bachelor of Science, Computer Engineering & Computer Graphics Technology
Southfield Lathrup High School 2004 — 2007
Idaho Department of Correction April 2015 - Present
KeyBank August 2014 - March 2015
United States Air Force April 2012 - August 2014
United States Air Force March 2010 - March 2012
United States Air Force February 2009 - February 2010
United States Air Force August 2006 - March 2009
T-Mobile November 2005 - March 2006
Skills
Situational Leadership, Military, Team Leadership, Air Force, Security Clearance, DoD, Defense, Inventory Control, Process Scheduler, Program Management, Supervisory Skills, Supervisory Management, Personnel Management, Equipment Maintenance, Equipment Account..., Facility Safety, Industrial Safety, Microsoft Word, Microsoft Excel, Microsoft Office, Operations Management, Customer Service, Customer Satisfaction, Office Administration, Inventory Accuracy, Inventory Management, Time Management, Leadership, Training
Education
Colorado Technical University 2012 — 2015
Bachelor's of Science in Business Administration, Project Management, GPA 3.73
Community College of the Air Force 2012 — 2014
Associate's Degree, Air and Space Operations Technology
Community College of the Air Force 2006 — 2012
Associate's Degree, Munitions Systems/Ordinance Technology
Borah High School, Boise Idaho 2004 — 2005
Woodmen Nissan April 2013 - February 2014
ryla December 2010 - May 2011
T-Mobile January 2007 - June 2008
EPOS 2004 - 2007
Joe Ferguson Pontiac January 2005 - October 2006
Joe Ferguson Pontiac June 2003 - January 2005
Lawn & Garden, Hardware & Sporting Goods October 2002 - April 2003
Sears October 2002 - April 2003
Lawn & Garden, Hardware & Sporting Goods October 2002 - April 2003
Sears October 2002 - April 2003
Skills
Customer Service, Security, Sales Support, Leadership, Sales, Human Resources, Team Leadership, Networking, Training, Team Building, Process Improvement, Management, Telecommunications, Technical Support, Vendor Management, Call Centers
Education
Colorado Technical University 1992 — 1993
Quincy University 1986 — 1987
Quincy University 1986 — 1987
Leo High School 1982 — 1986
diploma
Colorado Technical University
Computer Science
Colorado Technical University
Computer Science
Uber Technologies, Inc. (via ZeroChaos LLC.) November 2014 - Present
T-Mobile December 2013 - October 2014
Scribe America December 2012 - June 2013
Shepeard Community Blood Center February 2012 - May 2013
Teleperformance January 2011 - June 2012
Skills
Medicare, Leadership, Medicaid, Medical Terminology, Microsoft Office, Physician Liason, Proficient Typing Skills, Customer Service..., Strategic Communications, Hospitals, Regulatory Documentation, Biology, Customer Service, Healthcare, Healthcare Management, Team Building, Training
Education
Georgia Regents University 2012 — 2013
Bachelor of Arts (B.A.), Sociology
Colorado Technical University 2009 — 2011
Associate of Science (A.S.), General Studies
U.S. Department of State September 2013 - Present
Vertafore July 2012 - September 2013
T-Mobile 2009 - 2011
Microsoft 2006 - 2009
Crain's New York Business 2005 - 2006
Institutional Investor 2004 - 2005
Seattle Times 2002 - 2004
Bloomberg News, Tokyo 1999 - 2002
Matsushita Electric (Panasonic), Osaka 1996 - 1999
Skills
Strategic Communications, Issues Management, Social Media, Public Relations, Digital Marketing, Thought Leadership, Public Speaking, Writing, Editing, Messaging, Group Presentations, Employee Engagement, Social Media Marketing, Blogging, Business Strategy, Community Development, Cross-functional Team..., Communications Planning, Corporate Communications, Working Abroad, Japanese, Chinese, Spanish, International Business, Internal Communications, Brand Development, Reputation Management, Influencer Marketing, Change Management, Team Leadership, Global Marketing, Asian Business, Media Relations, Content Development, Content Management, Storytelling, Journalism, Publishing, Web Content, New Media, Content Strategy, Editorial
Education
University of Washington
MPA
Columbia University in the City of New York
BA
Stanford University
Draper and Kramer June 2015 - Present
The Dankles October 2012 - Present
Sudler Property Management February 2013 - February 2015
The MID May 2012 - March 2014
Calumet Township Community Center December 2011 - September 2012
Office of the 28th District State Representative: Robert A. Rita September 2011 - March 2012
Ravinia Festival April 2011 - October 2011
Olympia Fields Park District August 2010 - May 2011
T-Mobile August 2008 - July 2009
Skills
Social Media, Marketing, Social Media Marketing, Social Networking, PowerPoint, Event Planning, Microsoft Excel, Management, Public Speaking, Blogging, Customer Service, Event Management, Music, Music Industry, Outlook, WordPress, Music Festivals, Creative Writing, Property Management, Lease Administration, Skyline
Education
Columbia College Chicago 2008 — 2011
Arts, Entertainment, and Media Management, Music Business- Talent Management
Moraine Valley Community College 2007 — 2008
Music Business
Illinois State University 2006 — 2007
Business
T-Mobile October 2012 - Present
T-Mobile May 2011 - October 2012
T-Mobile September 2008 - February 2012
Hilton Reservations Worldwide May 2005 - June 2008
Advantage Logistics January 2007 - January 2008
Skills
Call Center, Customer Satisfaction, Customer Experience, Customer Retention, Customer Service, Workforce Management, Coaching, Team Leadership, Training, Team Building, Contact Centers, Performance Management
Education
Colorado Technical University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Colorado Technical University 2009 — 2010
Associates, Business Administration
T-Mobile September 2012 - Present
Armstead Enterprise May 2003 - Present
Barrington Broadcasting Group June 2007 - August 2011
Colorado Technical University June 2005 - October 2006
PCI Broadband February 1999 - June 2001
US Army January 1996 - January 1999
TechniCore Professionals January 1994 - December 1996
Skills
Linux, VMware, Virtualization, Encryption, Windows, Unix Administration, Network Security, Network Administration, Apache, Sendmail, MySQL, PHP, phpMyAdmin, HTML, Malware Analysis, Backtrack, NIDS, Unix, TCP/IP, NFS, Ethernet, SSH, SSL, VPN, IPSec, Rsync, SFTP, SMTP, POP3, IMAP, DNS administration, RADIUS, RIP, OSPF, BGP, NTP, VLAN, VoIP, Wireless Security, Wireless Network Design, Fiber, WLAN, LAN/WAN, RAID, Firewall Administration, Cryptography, Mac OS, Viruses, Firewalls, Servers
Education
Colorado Technical University
AS, Information Technology
Oakwood College
BA, Mass Communications
Western Edge Consulting October 2000 - Present
AT&T Mobility 2010 - 2011
The Grinnell Group Inc August 2008 - April 2010
WFI Inc. October 2004 - January 2006
T-Mobile October 1998 - October 2000
Young & Associates October 1999 - June 2000
InterMountain Corporate Affairs 1994 - 1997
State of Colorado, Office of the Governor 1992 - 1994
Education
Columbia University in the City of New York 1987 — 1992
Oswego County Department of Social Services October 2008 - Present
Oswego County October 2007 - October 2008
Oswego County Opportunities March 2007 - October 2007
CTG May 2006 - March 2007
T-Mobile November 2005 - May 2006
Independence Air August 2003 - December 2005
Independence Air (Atlantic Coast Airlines) January 2003 - August 2003
Independence Air (Atlantic Coast Airlines) August 2001 - January 2003
Independence Air (Atlantic Coast Airlines) March 2000 - August 2001
Independence Air (Atlantic Coast Airlines) April 1997 - March 2000
Skills
Payroll, Finance, Management, Training, Airlines, Competitive Analysis, Budgets, Customer Service, Recruiting, Project Planning, Policy, Program Management, Leadership, Event Management, Strategic Planning
Education
Colorado Technical University 2005 — 2007
BSBA, Business Administration / Management
Northern Virginia Community College 2003 — 2005
AAS, Business Management
Amazon September 2010 - Present
The Robot Co-op September 2010 - September 2014
T-Mobile May 2007 - January 2009
AT&T November 2006 - May 2007
Mobliss April 2004 - September 2006
RealNetworks March 2002 - April 2004
Walt Disney Internet Group June 1998 - July 2001
Seattle Sidewalk January 1997 - January 1998
Microsoft/MINT February 1996 - September 1997
Skills
Content Strategy, Content Management, Content Development, Editorial Strategy, Web Content Management, Editing, Writing, Partner Management, Building Relationships, Information Architecture, User Experience, Technical Aptitude, CMS, E-commerce, Online Merchandising, Merchandising, Customer Relations, Axure, Mobile Content, Mobile, Mobile Marketing, Google Analytics, Web Analytics, Analytics, Excel, Word, PowerPoint, SharePoint, Publisher, MS Project, Access, Social Networking, Social Media, PublishThis, PubWiz, Online Marketing, Email Marketing, Product Marketing, Newsletters, Copywriting, Copy Editing, Visual Studio, Wordpress, Web Project Management, Photoshop, Expression, Visio, InfoPath, Dreamweaver, XML/HTML
Education
University of Washington, Information School 2009 — 2012
Master's degree
Columbia University in the City of New York
Bachelor of Arts
ACS - A Xerox Company April 2010 - Present
Affiliated Computer Services (ACS) February 2007 - January 2011
21st Century Insurance September 2005 - October 2006
T-Mobile December 2004 - June 2005
Merkafon April 2002 - November 2004
Skills
Call Center, Customer Satisfaction, Operations Management, Vendor Management, Workforce Management, Six Sigma, Start-ups, Training, Call Centers, BPO, Business Process..., Telecommunications, Leadership, Human Resources, Management, Process Improvement, Recruiting, Troubleshooting, Sales Operations, Customer Service, Outsourcing
Education
Columbia College 1986 — 1987
Communications w/ emphasis in journalism
Asurion 2015 - Present
Axis Teknologies 2012 - 2015
T-Mobile 2010 - 2012
Ericsson 2006 - 2010
Zain November 2005 - March 2006
Globacom 2005 - 2005
FSB Internationa Bank 2002 - 2004
Joint Komputer Kompany (JKK) 2001 - 2003
Skills
Solution Architecture, Network Architecture, Enterprise Architecture, SOA Governance, SAP GRC Access Control, Network Design, Business Intelligence, Integration, SAP BI, Mobile Enterprise..., SAP BW, SAP HANA, SAP ERP, ABAP, SAP Implementaton, SAP Netweaver, Business Objects, Oracle E-Business Suite, SAP R/3, Solution Design, IP, Oracle Enterprise..., Telecommunications, 3G, GPRS, LTE, Cisco Technologies, VAS, Wireless, Solaris, ITIL, UMTS, Unix, MPLS, Juniper, Service Delivery, IT Service Management, Core Network, Cisco, Shell Scripting, Consulting, Open Source Software, Routers, Routing, Switches, TCP/IP
Education
Colorado Technical University 2009 — 2013
Master of Science in Management, Information System Security
Federal University of Technology Akure 1995 — 2001
B.Tech(Hons), Physics/Electronics
Cisco Systems USA 2012 — 2012
Certificate, eHRPD/LTE System Administration; Implementation; Configuration and Troubleshooting
Cisco Systems USA 2012 — 2012
Certificate, PDSN System Administration; Configuration and Troubleshooting
Cisco Systems USA 2012 — 2012
Certificate, VoLTE : Voice Over LTE Design and Configuration
Cisco Systems USA 2012 — 2012
Certificate, 3G (CDMA 1xRTT and EVDO) System Administration; Implementation; Configuration
SAP Training and Certification USA 2012 — 2012
Certificate, Enterprise Architecture Framework
SAP Training and Certification USA 2012 — 2012
Certificate, The Open Group Architecture Framework (TOGAF)
SAP Training and Certification USA 2012 — 2012
Certificate, ITIL with SAP Solution Manager
SAP Training and Certification USA 2012 — 2012
Certificate, SAP Solution Manager Operations and Configuration
AT&T Mobility April 2014 - Present
T-Mobile December 2011 - March 2014
Mobistar September 2004 - January 2005
T-Mobile September 2003 - August 2004
Siemens April 2001 - August 2001
Siemens 2000 - 2001
Lucent Technologies 1999 - 2000
Siemens 1998 - 1999
Connex (Vodafone Romania) 1997 - 1998
CRA Inc. September 1994 - August 1997
Skills
GSM, LTE, Telecommunications, UMTS, 3G, RF, Wireless, Computer Network..., Fiber Optics, SS7, 2G, WiMAX, Cellular Communications, Integration, Radio Planning, Product Management, IP, 4G, Microwave, VoIP, Mobile Devices, Vendor Management, CDMA, Radio, Network Design, RAN, Transmission
Education
University of Phoenix 2010 — 2011
MBA, Business Administration and Management, General
Colorado Technical University 2008 — 2009
BS, International Business Management
Excelsior College 1992 — 1993
AA, Liberal Arts
Community College of the US Air Force 1981 — 1983
AS, Electronic Systems Technology
Streetsboro High School
T-Mobile February 2014 - Present
T-Mobile June 2012 - January 2014
T-Mobile June 2011 - June 2012
T-Mobile January 2011 - June 2011
T-Mobile May 2009 - January 2011
T-Mobile June 2007 - May 2009
Kirkland's Home August 2005 - March 2007
After Hours Formalwear June 2004 - May 2005
Kinko's, Inc. 2002 - 2003
Circuit City Stores, Inc. January 1995 - March 2002
Skills
Merchandising, Training, Selling, People Development, Team Building, Leadership, Customer Retention, Executive Management, B2B, Income Statement, Loss Prevention, Profit, Retail, Sales Operations, P&L Responsibility, Customer Satisfaction, Sales, Succession Planning, Recruiting, Customer Service, P&L Management, Store Management, Wireless, Leadership Development, Direct Sales, Management, Time Management, Cross-functional Team..., Business Development, Product Marketing, Coaching, Customer Experience, Interviews, Marketing, Sales Management, Telecommunications, Account Management, Strategy, Sales Process, Forecasting, Competitive Analysis, Operations Management, Cold Calling, Team Leadership, Hiring, Solution Selling, Inventory Management, Call Centers, Product Management, Vendor Management
Education
Providence College 1982 — 1986
BS, Business Management
Colorado State University_Global Campus 2013 — 2015
Master of Science (MS), Organizational Leadership, Candidate
T-Mobile February 2008 - Present
Parsons 2006 - 2008
The Lyle Company January 2005 - August 2006
McCutchen, Doyle, Brown & Enersen September 1999 - May 2002
Skills
Contract Management, Telecommunications, Project Management, Site Development, Program Management, Contract Negotiation, Project Planning, Wireless, 4G, Cellular Communications, Infrastructure, LTE, Construction Management, Construction, Project Delivery, Procurement, Integration, PMP, Vendor Management, Engineering
Education
Columbia University School of Law 1996 — 1999
Doctor of Law (J.D.), Law
Rice University 1991 — 1996
Bachelor of Arts (B.A.), History and English
Cause Engagement Associates April 2015 - Present
MetroPCS August 2014 - January 2015
Mosaic Sales Solutions May 2010 - July 2014
INNOVA Marketing September 2011 - October 2013
USMP/The Marketing Arm August 2011 - March 2012
T-Mobile June 2009 - October 2009
Entertainment & Sports International April 2008 - September 2009
TrashTalk FCM September 2007 - April 2008
4 Reel Entertainment 1998 - 2008
Marketing Connections 2006 - 2006
Skills
Strategic Planning, Word, Event Management, Media Relations, Team Management, Staff Training, Demonstrations, Experiential Marketing, Promotions, Guerrilla Marketing, Event Planning, Event Marketing, Trade Shows, Relationship Marketing, Microsoft Word, Facebook, Brand Management, Digital Marketing, Public Relations, Social Media, Integrated Marketing, Experiential Events, Marketing, Entertainment, Sponsorship, Field Marketing, Product Demonstration
Education
Columbia College Chicago 1998 — 2002
T-Mobile December 2013 - Present
MetroPCS April 2011 - November 2013
MetroPCS May 2007 - March 2011
Sprint October 1998 - May 2007
T-Mobile March 1997 - October 1998
Skills
CDMA, RF Engineering, Cellular Communications, 4G, LTE, EVDO, Antennas, WiMAX, Wireless, RF, Microwave, RF design, Backhaul, Telecommunications, Computer Network..., Switches, UMTS, 3G, GSM, WCDMA, Integration, 2G, System Deployment, RAN, Network Design, Network Optimization, Wireless Networking, MapInfo, DAS, WiFi, Actix, GPRS, TDMA, Edge, CDMA2000, Optical Fiber, Fiber Optics, Mobile Communications, TEMS, Wireless Broadband, HSPA, Communications Audits, Optimization, Drive Test
Education
Columbia University in the City of New York 1996 — 1997
MS, Electrical Engineering
Columbia University in the City of New York 1992 — 1996
BS, Electrical Engineering
T-Mobile May 2008 - Present
Skills
Data Modeling, Data Warehousing, ETL, Requirements Analysis, Enterprise Architecture, Unix, Solaris, Solution Architecture, Integration
Education
Columbia University in the City of New York
Syracuse University
Master's Degree, Computer Engineering
University of Madras 1996 — 2000
Bachelor's Degree
Veterans United Home Loans June 2014 - Present
Bryan University September 2011 - June 2014
Pinnacle Career Institute May 2010 - June 2011
BPI Supply April 2009 - November 2009
LT. Governor Peter Kinder March 2008 - November 2008
T-Mobile January 2002 - June 2006
Skills
Public Speaking, Leadership, Customer Satisfaction, Admissions, Customer Service, Team Leadership, Strategic Planning, Sales, Sales Management, Microsoft Office, Management, Coaching, Business Development, PowerPoint, Training, Time Management, Leadership Development, Social Media, Staff Development, Microsoft Word, Career Counseling, Resume Writing
Education
Columbia College 2004 — 2007
Appen April 2015 - Present
T-Mobile July 2014 - April 2015
Free-Lance Consultant February 2014 - July 2014
TrueBlue, Inc. December 2008 - February 2014
TrueBlue Inc. July 2007 - December 2008
Labor Ready January 2007 - July 2007
U.S. Army December 2005 - January 2007
Skills
Instructional Design, E-Learning, Training, Instructor-led Training, Performance Management, Onboarding, Recruiting, Leadership, Team Building, Management, Customer Service, Staffing Services, Organizational..., Employee Relations, Business Development
Education
Southern Illinois University, Carbondale 1998 — 2002
Workforce Education & Development, Training, Education & Development
Columbia College 1992 — 1994
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
MTI July 2013 - September 2015
MosierMcCann January 2012 - June 2013
MarketSource - Sierra Wireless Program June 2008 - December 2011
Yellowbook USA December 2007 - June 2008
T-Mobile March 2004 - December 2007
T-Mobile August 2003 - December 2007
Skills
Direct Sales, Account Management, Cold Calling, Salesforce.com, Sales Management, Sales Operations, Customer Retention, Solution Selling, Sales Process, Sales, Sales Presentations, B2B, Retail, Wireless, Customer Satisfaction, Telecommunications, Selling, New Business Development, Business Development, Cross-functional Team..., Customer Experience, Customer Service, Marketing, Leadership, Product Marketing, Strategy, Team Leadership, Vendor Management
Education
Columbia College Chicago 2000 — 2002
Columbia College
B.A, Liberal Arts
Novartis 2013 - Present
BAE Systems 2010 - 2013
T-Mobile 2005 - 2010
Verizon 1999 - 2003
Akin Gump Strauss Hauer & Feld LLP 1998 - 1999
Lowenstein Sandler PC 1995 - 1998
Education
Columbia University School of Law 1992 — 1995
JD
The Johns Hopkins University
BA, Political Science, Behavioral Sciences
T-Mobile September 2009 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Leadership, PowerPoint, Strategic Planning, Sales, Public Speaking, Research
Education
DeVry University 2013 — 2016
Bachelor of Technical Management, Entrepreneurship and Business Administration
Colorado Technical University 2008 — 2012
T-Mobile October 2014 - Present
T-Mobile October 2011 - October 2014
T-Mobile October 2009 - October 2011
T-Mobile Corporate October 2007 - October 2009
Comsys and Darwin Partners Contractor for T April 2006 - October 2007
Skills
IP, Routers, Wireless, UMTS, Network Design, Telecommunications, ATM networks, CCNA, Cisco Technologies, Network Engineering, OSPF, Routing, System Deployment, T1, 3G, Switches, SS7, Computer Network..., GPRS, GSM, Frame Relay, Ethernet, Wireless Networking, LTE, LAN-WAN, CCNA+642-813 SWITCH, Microwave, Integration, Troubleshooting, CCNA+642-902 ROUTE
Education
Columbia Basin College
AA, Arts and Science
Perry Technical Institute 2
technical Degree, telecommunications
Craig HomeCare April 2014 - Present
Fresenius Medical Care September 2013 - April 2014
Mercy Hospital July 2012 - July 2013
Columbia College 2009 - 2012
PRC January 2007 - June 2008
ICT Group October 2005 - July 2006
T-Mobile July 1998 - October 2005
Skills
Call Center, Training, Performance Management, Call Centers, Leadership Development, Process Improvement, Leadership, Training Delivery, Coaching, Employee Engagement, Organizational..., Onboarding, Quality Assurance, Program Management, Management, Customer Service
Education
Columbia College 2009 — 2012
Associate in Science
Central Missouri State University
T-Mobile USA 2006 - Present
T-Mobile 2006 - March 2009
Skills
UMTS, Wireless, LTE, 4G, Cellular Communications, 3G, GSM, HSPA, Microwave, GPRS, Computer Network..., WiMAX, RAN, CDMA, T1
Education
Columbia College
Bachelor of Business Administration (BBA), Business Administration and Management, General
Novartis August 2014 - February 2015
Raytheon September 2013 - March 2014
MATRIX Resources July 2013 - October 2013
COMFORCE September 2012 - March 2013
KRG Technologies August 2012 - August 2012
CSC June 2011 - July 2012
T-Mobile February 2009 - December 2010
Spherion/Technisource International February 2008 - September 2008
Value Added Communications September 2007 - January 2008
Resulte International 2006 - 2007
Skills
XP, Routers, Troubleshooting, Servers, BMC Remedy, TCP/IP, Windows Server, Disaster Recovery, Cisco Technologies, DNS, System Deployment, IP, Printers, Windows 7, Technical Support, Linux, System Administration, Software Installation, Hardware, Help Desk Support, Networking, Software Documentation, Switches, VPN, Laptops, Windows XP, Active Directory, Citrix, Blackberry, Microsoft Exchange, Blackberry Enterprise..., A+ Certified, HP, Computer Hardware, Information Technology
Education
Colorado Technical University-Online 2012 — 2015
Bachelor of Science (BS), Information Technology, Concentration: Data Management
North Lake Community College 2011 — 2011
Cisco I & II (CCENT, CCNA)
T-Mobile August 2009 - Present
TigerDirect.com September 2007 - March 2009
OfficeMax August 2005 - September 2007
Babies R Us 1998 - 2005
Osco Drug November 1988 - March 1998
Skills
Loss Prevention, Merchandising, Team Building, Profit, Training, Human Resources, Inventory, Conflict Resolution, Integrity, Retail, Sales, Customer Service, Organization, Inventory Management, Visual Merchandising, Recruiting, Inventory Control, Income Statement, Customer Satisfaction, Sales Management, Store Management, Selling, Employee Training, Management, Leadership, Sales Operations, Time Management, Hiring, Customer Experience, Store Operations, B2B, E-commerce, P&L
Education
Columbia College Chicago 1994 — 1996
Bachelors Degree, Retail Management
Moraine Valley Community College 1991 — 1994
Transfer, General Studies
St. Laurence High School 1988 — 1991
Diploma, College Prep
Boeing - March 2008 - Present
Boeing Commercial Airplanes 2008 - Present
T-Mobile January 2007 - March 2008
Premera Blue Cross 2006 - 2007
ATT Wireless 2000 - 2006
Skills
MS Project, Aerospace, Systems Engineering, PMP, Project Planning, Program Management, Program Management...
Education
Colorado Technical University 2009 — 2011
Masters of Science in Management, Project Management
University of Washington 1987 — 1999
Bachelor of Science (B.S.), Computer Science
TMG Health April 2015 - Present
TMG Health April 2013 - Present
TMG Health June 2011 - April 2013
T-Mobile July 2008 - June 2011
Kraft Wilkes May 2006 - June 2008
Kraft Wilkes September 2005 - May 2006
Diamond Triumph Auto Glass January 2002 - January 2005
Skills
Business Analysis, Software Documentation, Troubleshooting, Telecommunications, Testing, Process Improvement, Cross-functional Team..., Technical Support, Call Centers, Analysis, Management, Training, User Acceptance Testing, Networking, Software Installation, Visio, Requirements Gathering, SQL, Enterprise Software, Access, Active Directory, Business Process, Change Management, Data Analysis, Databases, Hardware, Help Desk Support, ITIL, IT Management, Integration, Microsoft Excel, Project Management, Project Planning, Quality Assurance, Requirements Analysis, SDLC, Team Building, System Deployment, Team Leadership, VPN, Vendor Management, Windows
Education
Colorado Technical University 2005 — 2007
B.S, Software Engineering
Luzerne County Community College 1993 — 1995
A.A.S, Information Systems Technology
Colorado Technical University
Dialysis Clinic, Inc. September 2011 - Present
Dialysis Clinic, Inc. 2008 - 2011
Dialysis Clinic, Inc. December 2009 - December 2010
T-Mobile 2002 - 2006
Skills
HIPAA, Team Building, Nonprofits, Employee Training, Medicare, Healthcare Information..., Process Improvement, Marketing, Social Networking, EMR, PowerPoint, Clinical Research, Quality Assurance, Healthcare, Conflict Resolution, Hospitals, Healthcare Management, Editing, Recruiting, Employee Relations, Nursing, Coaching
Education
Middle Tennessee State University 1997 — 2000
BS, Mass Communications
Columbia State Community College 1997 — 1998
Bachelor's degree, Mass Communication/Media Studies
Little Rascals Child Development Center August 2013 - Present
My Brothers & Sisters June 2011 - Present
NCO Financial Systems October 2009 - October 2013
T-Mobile September 2006 - June 2009
Caremark January 2005 - August 2006
Skills
Call Center, Collections, Customer Service, Consulting, Front Office, Receptionist Duties, Windows, Avaya AES, Citrix Metaframe, Written & Verbal..., Musicality, Music Creation, Songwriting, Choral, Music Theory, Musicology, Orchestral Music, Concert Band, Bass Clarinet, Dance, Dance Education, Liturgical Dance, Liturgical Music, Mail Order Pharmacy, Salons, Beauty Industry, Inventory, Technical Support, Data Entry, Call Centers, Avaya, Microsoft Office 2007, Customer Retention, Customer Satisfaction, Troubleshooting, Customer Service..., Clerical Skills, Customer Experience, Multi-line Phone, Fax, Telephone Skills, File Management, Team Building, Internet Explorer, Switchboard Operator, Filing, Appointment Scheduling, Telecommunications, Cashiering, Schedules
Education
Columbia College 1999 — 2002
B.A., Criminal Justice Administration
Center Senior High School 1993 — 1996
Cerros Sands November 2005 - Present
Paradise Found Belize September 1999 - Present
Sol Partners September 1999 - Present
T-Mobile June 2013 - April 2014
Wells Fargo June 2012 - April 2013
Bank of America July 2008 - April 2010
Bank of America November 2006 - July 2008
HTC Research September 1999 - April 2000
On the Green Condominiums September 1998 - July 1999
Skills
Link Analysis, Compliance, Fraud Investigations, Customer Service, Risk Management, Risk Analysis, Risk Mitigation, Apartment Buildings, Property Management, Risk Modeling, Fraud Analysis, Fraud Prevention, Consultancy, Fraud, Banking, Analytics, Analysis, Consulting, AML, Vendor Management, Online Marketing, Apartments
Education
Heald College 2011 — 2013
AAS, Criminal Justice
Columbia Basin College
Oppenheimer Funds November 2008 - Present
T-Mobile October 2001 - August 2008
T-Mobile October 2001 - August 2008
Education
Colorado Technical University 2007 — 2008
BSBA, Finance
Colorado Technical University
Associate of Science - B.A; BSBA; MSM; Associate of Science; BSBA; in Master's program: MSM, Finance emphasis; Project Management; Business Administration; Finance; Project Management emphasis
T-Mobile October 2015 - Present
PAWS Chicago March 2014 - May 2015
DeVry University September 2013 - March 2014
U.S. Cellular September 2010 - June 2013
Cramer Krasselt April 2008 - August 2010
Omnicom Group January 2006 - April 2008
22squared May 2006 - January 2007
GM Planworks April 2004 - December 2005
Skills
Integrated Marketing, Media Strategy, Digital Strategy, Media Planning, Media Buying, Contract Negotiation, Large Budget Management, Sponsorship, Television, Radio, Digital Media, Outdoor Advertising, Newspaper, Magazines, Brand Management, Advertising, Broadcast, Brand Awareness, Digital Marketing, Mobile Advertising, Display Advertising, Social Media Marketing, Lead Generation, Online Advertising, Marketing, Marketing Strategy, Social Media, B2B, Creative Direction, Internal Communications, Newspapers, Strategy, Marketing Communications, Online Marketing, Analytics
Education
Columbia College Chicago 2000 — 2004
Bachelor of Arts, Marketing Communication
T-Mobile October 2009 - February 2011
T-Mobile March 2008 - October 2009
T-Mobile March 2006 - March 2008
T-Mobile April 2003 - March 2006
T-Mobile November 2002 - April 2003
T-Mobile June 2001 - November 2002
Education
Colorado Technical University-Online 2008 — 2010
Master of Science (MS), Project Management
Friends University 2002 — 2006
Bachelor of Science (B.S.), Computer and Information Sciences, General
T-Mobile October 2013 - July 2014
Time Warner Cable July 2010 - August 2013
Hewlett-Packard September 2006 - April 2010
ICT Group February 2005 - September 2006
Eterm.com March 2004 - February 2005
Circuit City April 2002 - February 2004
Wide Open West August 2001 - January 2002
Oracle May 2000 - June 2001
Circuit City August 1996 - May 2000
Skills
Windows 7, Windows Server, Help Desk Support, Technical Support, Windows Vista, XP, Servers, Active Directory, Networking, Software Installation, Databases, HP, Customer Service, Troubleshooting, Computer Hardware, LAN-WAN, Windows XP, Call Centers, Routers
Education
Colorado Technical University 1996 — 1997
Computer Science
Lewis Palmer High School 1993 — 1996
T-Mobile February 2014 - Present
Miller Communications September 2010 - Present
BlueCross BlueShield of South Carolina July 2013 - February 2014
RadioShack May 2009 - February 2012
Sears Holdings Corporation November 2003 - April 2009
Skills
Business Planning, Business Strategy, Store Management, Retail, Loss Prevention, Merchandising, Visual Merchandising, Inventory Management, Retail Sales, Customer Service, Time Management, Inventory Control, Customer Satisfaction, Advertising, Sales, Management, Recruiting, Hiring, Access, Training
Education
Colorado Technical University-Online 2013 — 2015
Master’s Degree, Human Resources Management/Personnel Administration, General
Colorado Technical University 2010 — 2013
Bachelor's degree, Business Administration, 3.4
Fountain-Ft. Carson High School 1999 — 2003
High School Deploma, General Studies
Unum December 2014 - Present
US Xpress April 2011 - December 2014
US Xpress February 2010 - April 2011
Miller Motte Technical College July 2009 - February 2010
US Xpress March 2008 - July 2009
T-Mobile June 2006 - February 2008
Skills
Microsoft Office, AS400, Customer Service, Windows, Apple Macintosh, Training, Auditing, Instruction, Interviews, New Hire Orientations, Mac, Team Leadership, Employee Relations, Human Resources, Outlook, Cold Calling, Process Scheduler, Onboarding, Leadership, Talent Acquisition, Customer Retention, Team Building, Management, Process Improvement, Customer Satisfaction, Inventory Management, Leadership Development, Logistics, Transportation, Account Management, Contract Negotiation, Hiring, Negotiation, Operations Management, Shipping, Logistics Management, Trucking, HR Policies, Purchasing, Truckload
Education
Colorado Technical University 2015 — 2017
Master of Business Administration (MBA), Human Resources Management and Services
University of Phoenix 2011 — 2013
BA, English
Chattanooga State Community College 2005 — 2010
AS, General Studies
T-Mobile November 2011 - Present
T-Mobile USA June 2011 - November 2011
T-Mobile 2010 - 2011
Knowledge Networks 2007 - 2008
Buckle My Shoe Nursery School 2007 - 2007
Foot Locker 2003 - 2005
Skills
Management, Human Resources, Leadership, Cross-functional Team..., Recruiting, Employee Training, Great Motivator, Coaching, Sales Management, Customer Service, Staff Development, Sales, Cellular Communications, Customer Retention, Direct Sales, Retail
Education
Columbia Southern University 2008 — 2010
Master of Business Administration (MBA), Human Resources Management and Services
College of Staten Island, City University of New York 2001 — 2006
Bachelor of Arts in Sociology, Sociology
USAA August 2012 - Present
T. Rowe Price August 2007 - May 2011
T-Mobile March 2005 - June 2007
US Army July 2001 - July 2005
Skills
Banking, Mutual Funds, Investments, Credit, Corporate Finance, Process Improvement, Microsoft Excel, AML, Loans, Access, Leadership, Data Analysis, Project Management, Microsoft Office, Outlook
Education
Colorado Technical University 2004 — 2006
MBA, Project Management
Freed-Hardeman University 1995 — 1999
Business, Finance
Colorado Technical University May 2011 - Present
T-Mobile March 2002 - May 2011
Gateway July 2000 - January 2002
Pizza Hut 1995 - 2002
Kmart 1997 - 1998
Skills
Customer Service, Troubleshooting, Call Center, Hardware, Computer Hardware
Education
Colorado Technical University 2007 — 2013
BSCS, Computer Science Pending
The University of Montana 1989 — 1992
RA, Computer Science
T-Mobile October 2009 - August 2012
T-Mobile August 2008 - October 2009
Skills
Customer Retention, Creative Direction, Direct Sales, Wireless, Sales Operations, Customer Experience
Education
Columbia College Chicago 2008 — 2013
Arts Entertainment Media Management, Senior
Ekonomska-Trgovinska Skola 2003 — 2004
Economics, Freshman
Columbia Southern University SecretaryDept of the Air ForceMarch 2010 - December 2013
T-Mobile 2001 - 2005
Nextel Communications 1999 - 2001
Nextel Communications 1998 - 1999
Oakwood Worldwide 1994 - 1997
Skills
Government, Research, Strategic Planning, Microsoft Office, Customer Service, Program Management, Team Building, Leadership, PowerPoint, Operations Management, Leadership Development, Military, Change Management, Management, Process Improvement, Team Leadership, Contract Negotiation, Telecommunications, Project Planning
Education
Columbia Southern University 2010 — 2016
Bachelor of Science (BS), Organizational Leadership
Columbia Southern University 2010 — 2016
Bachelor of Science (BS), Organizational Leadership
Larry H. Miller Dealerships November 2014 - Present
T-Mobile December 2007 - November 2014
Skills
CCNA (course completion), OSHA 10, Switches, RF, Network Administration, Testing, QoS
Education
Colorado Technical University 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Technology (still attending)
AustinCSI January 2013 - Present
T-Mobile August 2011 - June 2012
T-Mobile March 2010 - August 2011
T-Mobile November 2008 - March 2010
First American Title April 2005 - July 2008
First American Title November 2001 - March 2003
United States Marine Corps November 1997 - November 2001
Education
Colorado Technical University 2011 — 2012
Master of Business Administration, Operations Management
Colorado Technical University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Project Management
United Water June 2013 - Present
United States Air Force March 2010 - March 2011
T-Mobile July 2004 - August 2009
Center Partners July 2001 - July 2004
Skills
Adult Education, Training Delivery, Customer Service, Development Of Employees, Private Pilot, Office Administration, Customer Retention, Supervisory Skills
Education
Green River Community College 2011 — 2012
Associate's degree, Air Traffic Controller
Colorado Technical University 2006 — 2008
Bachelor's degree, Business Management
T-Mobile 2008 - 2012
Farmers Insurance 2005 - 2006
Education
Columbia College
Bachelor of Science (B.S.), Business Administration and Management, General
T mobile March 2012 - Present
CenturyLink Telecommunications March 2003 - December 2011
Bank of America March 2002 - October 2002
Skills
Direct Sales, Wireless, Sales Operations, Cold Calling, Sales, Telecommunications, Solution Selling, Sales Management, Customer Retention, Sales Process, Customer Satisfaction
Education
Columbia College 2009 — 2015
Bachelor of Applied Science (B.A.Sc.), Business/Commerce, General
T-Mobile November 2013 - Present
Amazon January 2010 - October 2013
Kirkland & Ellis LLP September 2004 - November 2009
Skills
Privacy Law, Corporate Law
Education
Columbia Law School 2001 — 2004
Doctor of Law (JD)
Vanderbilt University 1997 — 2001
Bachelor of Arts (B.A.), Political Science and History
Expedia, Inc. August 2012 - Present
Zenex Partners August 2012 - September 2013
T-Mobile May 2010 - August 2012
Skills
SQL, Microsoft Office, Microsoft Excel, Microsoft Word, Administrative Tools, Oracle, PowerPoint, OneNote, Hub, Troubleshooting, Vendor Management
Education
Columbia Southern University 2015 — 2016
Master of Business Administration (M.B.A.), Project Management
Missouri State University 2009 — 2014
Bachelor’s Degree, Marketing/Marketing Management, General
Univerza v Ljubljani 2009 — 2009
Drury University 2007 — 2009
Delmar Counseling Services November 2010 - Present
T-Mobile March 2004 - December 2006
Education
Liberty University 2012 — 2014
Master of Business Administration (MBA), Human Resources Management and Services
Columbia College 2006 — 2012
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
State of New Mexico February 2013 - Present
S.W.A.T. IT Solutions January 2011 - July 2012
Security Camera Sales and Finance February 2010 - February 2011
Eastern New Mexico University-Roswell March 2009 - September 2009
Albuquerque Public Schools December 2005 - March 2009
Gardunos Of Mexico December 2004 - March 2009
Staffing Solutions October 2004 - December 2005
T-Mobile September 2001 - October 2004
Skills
Microsoft Office, Troubleshooting, Networking, Windows, Windows Server, Customer Service, Active Directory, Network Administration, Cisco Technologies, Network Security, Mac & PC platforms, Mac OS X Server
Education
Colorado Technical University 2012 — 2013
Masters, Information Technology Security
University of Phoenix 2005 — 2008
Bachelors, Information Technology
ITT Technical Institute-Albuquerque 2002 — 2004
Associate's degree in computer Electronic , Computer Engineering
Genesis HealthCare March 2015 - Present
Provisions Group September 2014 - January 2015
Verizon Wireless March 2006 - June 2014
UnitedHealth Group September 2005 - March 2006
QWEST COMMUNICATIONS CORP January 2002 - November 2004
T-Mobile October 2001 - January 2002
Wells Fargo September 2000 - July 2001
Skills
Wireless, Windows XP, Windows 7, Technical Support, Team Leadership, Management, Customer Service, Microsoft Word, Troubleshooting, Strategic Planning
Education
Colorado Technical University 2005 — 2007
Master's Degree, Project Management, 4.00
Colorado Technical University 2005 — 2007
Master's Degree, Business, Management, Marketing, and Related Support Services, 3.75
Eastern New Mexico University 1994 — 2000
Bachelor's Degree, Public Relations/Image Management, 3.10