T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
T-Mobile May 2014 - Present
T-Mobile December 2013 - April 2014
Slalom Consulting October 2010 - December 2013
Wipro Consulting December 2003 - September 2010
GE Capital IT Services May 2002 - August 2003
Microsoft Innovation Center 2003 - 2003
NIIT 1999 - 2001
Skills
Business Intelligence, Data Warehousing, Data Modeling, ETL, Business Process, Oracle, Project Management, Business Objects, CRM, Data Migration, Data Governance, Analysis Services, Solution Architecture, Informatica, Data Mining, Data Quality, Dashboard, Business Analytics, Databases, Enterprise Software, SSRS, Microsoft SQL Server, Master Data Management, Data Integration, Business Requirements, Data Warehouse..., IT Strategy, Requirements Gathering, Requirements Analysis, SDLC, Cross-functional Team..., Web Analytics, Coremetrics Analytics, Database Design, Dashboards, Six Sigma, Team Management, Teradata Data Warehouse, Netezza, Management Consulting, Business Analysis, Analytics, Teradata, Strategy, Management, Program Management, Consulting, Software Project...
Education
Bharathidasan University 2000 — 2003
Masters, Master In Computer Applications
Osmania University 1996 — 1999
BCOM, Bachelors in Commerce
T-Mobile October 2010 - Present
IVR Care Transition Systems May 2013 - August 2013
WLVV Mobile June 2006 - September 2009
Skills
MS Excel Pivot Tables, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Microsoft Exchange, Visual Studio, Project Management, PowerPoint, Human Resources, Strategic Planning, Capital Budgeting, Sales Operations, Customer Satisfaction, Microsoft Visual Studio..., Data Modeling, Data Analysis, Financial Reporting
Education
University of Alabama at Birmingham 2012 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
Bishop State Community College 2010 — 2012
Associate of Science (A.S.), Business Administration and Management, General
T-Mobile September 2015 - Present
T-Mobile 2011 - Present
T-Mobile 2010 - 2010
T-Mobile 2008 - 2010
Skills
Customer Retention, Wireless, Situational Leadership, Sales Operations, Direct Sales
Education
Sanford-Brown Institute-Iselin 2006 — 2007
Medical Assistant Certificate
Bloomsburg University of Pennsylvania 2002 — 2003
Egencia, Business Travel by Expedia Inc. March 2013 - Present
Egencia, an Expedia Inc. Company January 2012 - March 2013
Covestic, Inc July 2010 - January 2012
Non-Profit Community Groups 1998 - 2011
CyberSource/Authorize.Net October 2006 - October 2008
T-Mobile November 2001 - September 2006
T-Mobile November 2001 - September 2006
DIRECTV December 1997 - August 2001
Skills
Cross-functional Team..., Program Management, Process Improvement, Strategy, Change Management, Customer Satisfaction, Customer Service, Performance Management, Team Management, Workforce Management, Strategic Partnerships, P&L Management, Leadership, Management, Call Centers
Education
Bellevue College 2008 — 2010
Pre MBA/cont ed
University of Phoenix 2001 — 2003
B. S., Business Management
Boise State University 1999 — 2001
Undergrad business studies
Hewlett-Packard November 2006 - Present
T-Mobile June 2005 - September 2006
Washington Group International (now part of URS Corporation) February 1992 - April 2006
Skills
Disaster Recovery, IT Service Management, Active Directory, Virtualization, Windows Server, Servers, Business Analysis, Cloud Computing, Unix, Troubleshooting
Education
Boise State University 1981 — 1991
Bachelor's degree in Business Management, Computer Information Systems
Albertsons April 2015 - Present
Amateur Athletic Union (AAU) November 2011 - Present
Journal Broadcast Group September 2013 - April 2015
Journal Broadcast Group June 2012 - September 2013
Busters Restaraunt December 2011 - November 2012
GiveBag.org March 2011 - November 2011
Fit Kids America November 2010 - November 2011
T-Mobile September 2005 - November 2011
Blue Turf Nation & Bronco Country 2009 - 2011
Sockeye Grill & Brewery March 2003 - May 2005
Skills
Sales, Internal Communications, Sales Management, Account Management, Social Media, Leadership, Social Networking, Coaching, Radio Producing, Writing, Marketing Strategy, Event Planning, Public Relations, Management, Customer Satisfaction, Time Management, Team Building, Blogging, Customer Service, Photoshop, Audio Editing, Media Relations, Retail, Editing, Social Media Marketing, Operations Management, Human Resources, Radio
Education
Boise State University 2003 — 2005
Business Administration
Centennial High School 1999 — 2002
Wells Fargo September 2015 - Present
Wells Fargo September 2014 - Present
T-Mobile January 2007 - September 2014
Dell July 2006 - January 2007
Skills
Wireless, Mobile Devices, Telecommunications, Cellular Communications, GSM, UMTS, 3G, LTE, Customer Experience, Team Leadership, Mobile Communications, Vendor Management, IP, VoIP, Customer Retention, Customer Satisfaction, 2G, GPRS, Integration, Credit Analysis, Credit repair, Financial Analysis, Credit, FICO, Sales, Sales Management, Leadership, Customer Service
Education
Bloomsburg University of Pennsylvania
Marketing
Northampton Community College
Marketing
People Incorporated Mental Health Services June 2015 - Present
People Incorporated Mental Health Services April 2015 - June 2015
People Incorporated Mental Health Services December 2013 - April 2015
T-Mobile November 2011 - November 2013
Cornerstone Advocacy Services November 2012 - January 2013
Skills
Retail Sales, Customer Experience, Sales, Customer Retention, Customer Satisfaction, Retail, Customer Service, Direct Sales, Merchandising, Sales Operations, Cold Calling, Visual Merchandising, Store Management, Time Management, Loss Prevention
Education
Bethel University 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Bethel University 2009 — 2013
Bachelor of Arts (B.A.), Philosophy
Chaska High School 2005 — 2009
T-Mobile November 2014 - Present
Mr. Rooter Plumbing of Portland September 2011 - June 2014
Game Stop August 2004 - September 2011
Skills
Sales, Customer Service, Microsoft Office, Leadership, Strategic Planning, Team Leadership, Marketing, Microsoft Word, Microsoft Excel, Project Management, Management, Team Building, Inventory Management, Time Management, Sales Management, Account Management, Customer Satisfaction, Merchandising, Marketing Strategy
Education
Blue Mountain Community College 2002 — 2004
Associates of Arts, Music Performance, General
The Dalles High School 1998 — 2002
Diploma, General Studies
PepsiCo January 2015 - Present
Hilton Worldwide July 2014 - December 2014
WorldLink US July 2013 - July 2014
Samsung Electronics America February 2011 - June 2013
Samsung Electronics America December 2008 - January 2011
Microsoft April 2008 - October 2008
T-Mobile October 2006 - March 2008
Microsoft September 1999 - July 2005
Skills
Mobile Devices, Product Management, Product Marketing, Product Planning, Cross-functional Team..., Strategy, PMP, Program Management, Business Development, Enterprise Software, Competitive Analysis, Strategic Partnerships, Telecommunications, Mobile Applications, Go-to-market Strategy, Wireless, Leadership, Mobile Technology, Mobile Communications, Embedded Systems, Management, Team Leadership, Integration, Business Analysis, Business Strategy, Cloud Computing, Project Management, Channel Partners, Marketing, Partner Management, Product Development, Product Lifecycle..., Security, Mobile, Killer Slam Dunk...
Education
Boise State University 1995 — 1996
MS
Seattle Pacific University 1991 — 1994
BS
Matrix Medical Network 2013 - Present
Express Scripts July 2007 - November 2012
Elite Communications June 2006 - July 2007
T-Mobile April 1999 - June 2006
Skills
Customer Service, Six Sigma, Financial Services, Call Center, Pharmacy Benefit..., Leadership, Motivated self-starter, Sales, Cross-functional..., People-oriented, Lean Processes, Six Sigma Green Belt, Team-oriented, Call Centers, Customer Experience, Managed Care, Medicare Part D, Strategy, Team Building
Education
Bethune-Cookman University 1994 — 1998
Bachelor of Science (B.S.), Marketing/Marketing Management, General
ChicagoLogoWare March 2012 - Present
HPI Direct May 2008 - March 2012
Working Threads 2001 - 2007
Dunbrooke Apparel 2000 - 2001
UniFirst Corporation 1998 - 2000
T-Mobile 1997 - 1998
Aramark Uniform Services September 1992 - April 1997
Skills
Social Media, Marketing, Sales, Sales Management, Site Development, Marketing Strategy, Entrepreneurship, Sales Presentations, Management, Leadership, Customer Retention, B2B, Merchandising, Account Management, Direct Sales, Sales Process, Team Building, Inventory Management, Strategic Planning, Social Media Marketing, Product Marketing, Forecasting, Coaching, New Business Development, Selling, Lead Generation, Cold Calling, Salesforce.com, Strategic Partnerships, Email Marketing, Advertising, Business Development, E-commerce, Online Marketing, CRM, Direct Marketing, Brand Development, Marketing Communications, Start-ups, Online Advertising, Brand Awareness, Trade Shows, Digital Marketing, SEM, Social Networking, Market Planning, Product Development, Mobile Marketing, Customer Service
Education
Bethel College 1980 — 1984
BS, Social Sciences
T-Mobile July 2015 - Present
NTT DATA February 2012 - Present
REI February 2012 - June 2015
IBM India October 2003 - January 2012
Pricol Limited March 2000 - April 2002
Skills
Testing, ERP, Integration, Requirements Analysis, Process Engineering, Manufacturing, Software Development, Project Management, Automotive, Engineering, SAP R/3, SAP Implementation, SAP MM, SAP Warehouse Management, SAP Retail, SAP Sales & Distribution, SOX Compliancy, SAP HANA, SAP Logistics Execution
Education
Bharathiar University 1992 — 1996
BE, Mechanical Engineering
Gopal Naidu Higher Secondary School
Funemployment Entertainment March 2010 - Present
Blogger January 2008 - Present
T-Mobile March 2011 - August 2013
The Bloomsburg Voice January 2008 - December 2009
WBUQ 91.1 FM February 2006 - June 2009
Skills
Facebook, Twitter, Blogging, Social Media, Copy Editing, Public Speaking, Journalism, Radio Host, Radio Broadcasting, DJ, Foosball, Event Planning, Marketing, Bowling, Sports Writing, Wedding DJ
Education
Bloomsburg University of Pennsylvania 2005 — 2009
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Brookdale Senior Living August 2014 - Present
Asurion January 2014 - August 2014
T-Mobile April 2013 - December 2013
T-Mobile Exclusive Retailer June 2012 - April 2013
Xerox February 2011 - February 2012
Asurion June 2010 - November 2010
Applebee's December 2009 - June 2010
Radisson December 2009 - April 2010
Ruby Tuesday November 2006 - February 2009
Applebee's April 2005 - February 2007
Skills
Troubleshooting, Retail, Inventory Management, Sales, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Research, Time Management, Outlook, Customer Satisfaction, Data Entry, Telephone Skills, Team Leadership, Teamwork, Training, Cashiering, Inventory Control, Hospitality, Access, Process Scheduler, Technical Support, Call Centers, Customer Experience, Team Building, Mobile Devices, Employee Training, Marketing, Retail Sales, Customer Support, Help Desk Support, POS
Education
Bethel University, College of Professional Studies
Business Management, Human Resources Management and Services
PCM May 2015 - Present
Trek Radio May 2012 - Present
WDS, A Xerox Company May 2014 - April 2015
U.S. Bank February 2009 - October 2010
Sprint March 2007 - January 2009
T-Mobile October 2006 - March 2007
Wells Fargo February 2005 - October 2006
Best Buy May 2003 - February 2005
Skills
Computer Hardware, Computer Repair, Software Development, Networking, Network Security, Operating Systems, Web Application Design, ASP.NET, HTML 5, JavaScript, C#, Database Administration, SQL, Audio Editing, Video Production, Graphic Design, DJ, Systems Analysis, Troubleshooting, Technical Support, Web Design, Web Development
Education
Park University 2010 — 2013
BS, Management/Computer Information Systems
Boise State University 2001 — 2003
BS, Computer and Information Sciences, General
Pima Community College 1999 — 2000
Undergraduate Coursework, Computer Information Systems, 3.5
Branch Creative Network April 2015 - Present
Community Bible Church September 2001 - Present
Branch Creative Network June 2013 - April 2015
Jackson Dawson August 2009 - June 2013
Geekbert.net Web Design January 2003 - February 2010
Coffee News Michigan August 2005 - December 2009
T-Mobile March 2004 - August 2005
FranklinCovey March 1995 - March 2004
Skills
Marketing, Advertising, Marketing Strategy, Social Media Marketing, Public Speaking, Online Advertising, Marketing Communications, Digital Marketing, Account Management, Team Building, Strategic Planning, Social Media, Event Management, B2B, Direct Marketing, Web Design, Nonprofits
Education
Detroit Baptist Theological Seminary 1994 — 2000
Master of Divinity (M.Div.), (did not complete degree)
Bob Jones University 1990 — 1994
B.A., Biblical Studies/Public Speaking
Samsung Telecommunications America February 2014 - Present
T-Mobile May 2009 - February 2014
T-Mobile September 2008 - May 2009
Verizon Wireless December 2005 - April 2008
Verizon Wireless April 2002 - November 2005
Verizon Wireless November 1999 - April 2002
Verizon Wireless July 1998 - November 1999
Verizon Wireless 1996 - 1998
Skills
Wireless, Hiring, Sales Management, Strategic Leadership, Negotiation, Coaching, Performance Management, Leadership Development, Strategic Thinking, Building Relationships, Sales Operations, Recruiting, Leadership, Management, Time Management, Account Management, Team Leadership, Strategic Planning, Direct Sales, Sales, Call Centers, Team Building, Marketing, Strategy, Customer Retention, Cross-functional Team..., Budgets, Team Management, Operations Management, Customer Satisfaction, Contract Negotiation, Training, B2B, Retail
Education
Bloomfield College 1990 — 1995
Albertus Magnus High School 1986 — 1990
T-Mobile July 2013 - Present
91.1FM WBUQ September 2010 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Mobile Devices, Mobile Applications, Mobile Communications, Mobile Technology, Account Management, Technical Support, Radio Broadcasting, Radio Production, Radio Advertising, Mobile Advertising, B2B, Customer Service, Management, English, Process Improvement, Windows, Outlook, HTML
Education
Western Governors University 2013 — 2015
Bachelor of Science (BS), Marketing/Marketing Management, General
Bloomsburg University of Pennsylvania 2010 — 2012
72 Credits towards Bachelr of Science in Marketing, Marketing
Sunset Church April 2014 - Present
T-Mobile April 2011 - April 2014
Lord's Light Community Church 2008 - 2010
Mountain View Church 2004 - 2007
Skills
Leading Worship, Teaching, Preaching, Technology, Social Networking, Public Speaking, Customer Service
Education
Talbot School of Theology 2009 — 2013
Master of Divinity (M.Div.), General/Pastoral
Biola University 2007 — 2009
Bachelor of Science (B.S.), Music in Worship
Sysgain Inc January 2015 - Present
Strong-Bridge Consulting October 2012 - January 2015
T-Mobile October 2012 - May 2013
AT&T Mobility September 2010 - October 2012
T-Mobile October 2006 - September 2010
T-Mobile USA March 2003 - October 2006
Independent 1999 - 2003
Skills
Mobile Devices, Cloud Computing, Telecommunications, Integration, Solution Architecture, Mobile Applications, Program Management, System Architecture, Wireless, Software Development, Requirements Analysis, Architecture, Agile Methodologies, Management, TCP/IP, Software Engineering, Amazon Web Services..., Mobile Technology, Google App Engine, Unix, Agile Project Management, Web Applications, Solaris, Linux, User Stories, Amazon Web Services, Continuous Integration, DevOps
Education
Berklee College of Music 1993 — 1997
Bachelor of Arts (BA), Music Production & Engineering
Xerox July 2015 - August 2015
Accenture August 2014 - April 2015
DeVoe Magazine December 2013 - December 2014
Comcast June 2013 - July 2014
YUL Radio 2012 - 2014
T-Mobile May 2013 - September 2013
Peasant Bistro November 2012 - March 2013
Comcast February 2012 - July 2012
Verizon Wireless October 2010 - January 2011
Skills
Customer Service, Time Management, Windows 7, Retail, XP, Team-oriented, Call Centers, Internet, Strategic Creative..., Patience, Active Learning, Community Outreach, Microsoft Office, Windows XP Professional, English grammar, Cash Handling Experience, Communication, Microsoft Windows 98, Windows 2000, Apple, Inter-personal, Online Marketing, Radio Broadcasting, Online Journalism, Blogging, Blog Marketing, Typing 60 wpm, Payment Card Processing, Interactive Creative..., Retail Sales, Songwriting, Online Communications, Internet Troubleshooting, Office Administration, Office Management, Professional Experience, Teamwork, Public Speaking, Social Media, Event Planning, Social Networking, Public Relations, Social Media Marketing, Marketing
Education
University of Phoenix 2015 — 2017
Bachelor's degree
University of Phoenix 2012 — 2015
Bachelor of Science (BS)
Berklee College of Music 2014 — 2014
Pellissippi State Community College 2013 — 2014
Associate of Arts and Sciences (A.A.S.)
The University of Tennessee at Chattanooga 2009 — 2010
East Recordings January 2015 - Present
Cisco November 2013 - Present
Microsoft June 2013 - November 2013
Microsoft June 2012 - May 2013
Johnson Capital Investments Inc. October 2009 - May 2012
Bassmint Recordings LLC 2006 - 2009
T-Mobile 2005 - 2009
Skills
Lead Generation, Sales Process, Management, Leadership, Sales, Marketing, Sales Management, Forecasting, Recruiting, Finance, Customer Retention, Direct Sales, Solution Selling, SaaS, Account Management, Microsoft Office, Portfolio Management, Sales Presentations, Sales Operations, Microsoft Dynamics ERP
Education
Berklee College of Music 2000 — 2004
Bachelor of Arts (BA), Music Synthesis
Brooks Lawn Service, LLC July 2015 - Present
Verizon Wireless November 2013 - Present
Fred Brooks Photography January 2009 - Present
Brooks Cabling and Telecom June 1998 - Present
Cal Sport Media January 2011 - Present
Icon Sports Media February 2010 - Present
T-Mobile January 2005 - November 2013
TruePosition June 2004 - January 2005
U.S. Cellular March 2001 - May 2004
Ideacom Technologies 1996 - 2001
Skills
Telecommunications, Telephony, Telecommunications..., Telecommunication..., Photography, Sports Photography, Digital Photography, Portrait Photography, Commercial Photography, Information Technology, 3G, Fiber Optics, Cabling, Telecom Switching, UMTS, Computer Network..., Wireless, Management, Organizational..., Organizational..., Ericsson OSS, 4G, Structured Cabling, NOC, Voice Switching, PBX, Lucent 5E, Nortel DMS, GSM, Routers, Wireless Networking, Studio Photography, Event Photography, Telecommunications..., Telecommunications..., Voice Mail, Network Optimization, Wireless Routers, MBA, IT Operations, IT Management, Operations Management, Program Management, Switches, Troubleshooting, Networking, Cellular Communications, Technical Support, WAN
Education
Bethel College (TN) 2012 — 2013
Master of Business Administration (MBA), Information Technology, 3.97
Bethel College (TN) 2010 — 2011
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Southwest Tennessee Community College 2007 — 2008
N/A, Business Administration and Management, General
Pellissippi State Community College 2003 — 2004
N/A, Computer Systems Networking and Telecommunications
University of Tennessee-Knoxville 1990 — 1993
N/A, Human Services, General
Lane College 1987 — 1989
Business Administration and Management, General
Munford High School
PeachMac October 2012 - Present
T-Mobile October 2009 - June 2013
Skills
Troubleshooting, Sales, Customer Service, Customer Satisfaction, Retail, Sales Operations, Sales Management, Account Management, Retail Sales, Customer Retention, Store Management, Merchandising, Customer Experience, Visual Merchandising, Inventory Management, B2B, Team Leadership, Direct Sales
Education
International Sports Sciences Association 2014 — 2014
Certification in sports personal training, Personal Training
Berklee College of Music 2007 — 2008
Music production
Continental Academy 1999 — 2003
T-Mobile February 2013 - Present
Arqiva Inc April 2007 - April 2012
BT Global Services February 2002 - April 2007
BT Broadcast Services June 2000 - February 2002
Mitchell Technical Institute May 1999 - May 2000
Skills
Satellite, Broadcast, IPTV, DVB, MPEG, Telecommunications, Networking, Broadcast Television, Sales Engineering, Wireless, WiFi, LTE, HSPA, UMTS, GSM, Mobility Management, Secure Messaging, HIPAA, DOT Compliance, M2M, Solution Architecture, Mission Critical..., Healthcare Information..., Fleet Management, FIPS 140-2, SCADA, Android, iOS, Blackberry Enterprise..., Windows, Hosted Services, Virtualization, Telecom Expense..., EAP, MobileIron, Sales Presentations
Education
Mitchell Technical Institute 1998 — 2000
Associates Applied Science (AAS) 2000, Satellite and Telecommunications
Black Hills State University 1994 — 1995
General Courses
Z Wireless - Verizon Premium Wireless Retailer July 2014 - Present
Schmitt Music April 2014 - July 2014
Randstad October 2013 - April 2014
Macy's July 2013 - October 2013
The Yankee Candle Company, Inc. June 2013 - September 2013
LifeWay Christian Resources April 2012 - June 2013
T-Mobile April 2012 - November 2012
Select Communications September 2011 - January 2012
Helzberg Diamonds May 2011 - September 2011
Integrity Wireless, LLC May 2010 - May 2011
Skills
Interpersonal Skills, Creative Problem Solving, Attention To Detail, Time Management, Team Leadership, Critical Thinking, Listening Skills, New Ventures, Company Representation, Follow-up, Writing Skills, Marketing Strategy, Independent Thinker, Inventory Management, Training & Development, Sales Process, Employee Training, Public Speaking, Direct Sales, Account Management, Cold Calling, Merchandising, Social Skills, Retail, Selling, Training, Customer Service, Customer Satisfaction, Inventory Control, Customer Retention, Event Management, Leadership, Sales Operations, Marketing, Sales Management, Team Building, Sales Presentations, Salesforce.com, Social Networking, P&L Management, B2B, Customer Experience, Business Development, Management, Retail Sales, Coaching, Sales
Education
Northwestern College 2011 — 2012
Associate of Arts (AA), Christian Ministries, Straight A Student, GPA 3.7
Bethel University 2004 — 2005
Transferred to Northwestern College, Comminications & Theology
Century College 2001 — 2003
Transferred to Bethel U, Communications & Technical Writing
CEB April 2015 - Present
CEB September 2013 - April 2015
ArcaSearch April 2011 - September 2013
Shamrock Foods April 2009 - April 2011
Best Buy January 2008 - March 2009
Kajeet, Inc. March 2007 - January 2008
T-Mobile September 1999 - March 2007
Skills
Vendor Relations, Team Management, Sales Management, Market Planning, Account Management, Creative Concept..., Contract Negotiation, Executive Management, New Business Development, Organizational Behavior, Marketing Strategy, Product Management, Product Development, Retail, Cross-functional Team..., Start-ups, Leadership, Program Management, Project Management, Analysis, Marketing, Team Leadership, Cross Functional Team..., Market Research, Sales, Management, Training, Creative Direction, Thought Leadership, Digital Marketing, Email Marketing, SEO, Website Development, Brand Development, Brand Management, Financial Analysis, National Retail, Indirect Sales Channels, Vendor Management, Strategy, Marketing Communications, Strategic Communications, Product Launch, Public Speaking, Presentations, Sales Support Tools, P&L Management, Business Planning, Business Strategy, Strategic Planning
Education
Bethel University 1996 — 2000
Bachlor of Arts, Business Marketing
Cintell December 2014 - Present
Globus Dental / Bright Dental June 2012 - December 2014
TruePosition October 2007 - June 2012
T-Mobile April 2005 - September 2007
Nortel December 2000 - February 2005
Skills
Integration, GSM, Wireless, LTE, Location Based Services, 4G, 3G, RF, Telecommunications, Agile Methodologies, CDMA, UMTS, RF Engineering
Education
The University of Texas at Dallas 1998 — 2000
Master of Science (MS), Management Information Systems and Services
Birla Institute of Technology and Science, Pilani 1991 — 1995
Bachelor of Science (BS), Pharmacy (Hons)
T-Mobile Origins Beauty AdvisorMacy'sJanuary 2014 - August 2014
ULTA Beauty January 2013 - January 2014
Westin Hotels & Resorts January 2012 - August 2012
Education
The University of Texas at San Antonio 2011 — 2012
Communications, Public Relations/Image Management
Blinn College
BuildFire February 2015 - Present
T-Mobile September 2013 - February 2015
Sprint Nextel August 2012 - September 2013
Not Of This World Clothing March 2010 - August 2012
Not of This World Clothing January 2006 - March 2010
Biola Univsity 2006 - 2010
Skills
Marketing Strategy, Sales, Marketing, Retail, Telecommunications, Business Solutions, Direct Sales, B2B Sales, Strategic Prospecting, Apparel Sales, Salesforce.com, Customer Satisfaction, Sales Management, Time Management, Account Management, Sales Presentations, Sales Process, Cold Calling, Customer Service, Customer Retention, Selling, Management, Solution Selling, Business Development, B2B
Education
Biola University 2006 — 2010
BS: Business Adminsitation, Business Administration, Marketing
Biola University 2006 — 2010
Bachelor of Science (B.S.), Business Administration, Marketing
HCL Technologies March 2009 - Present
T-Mobile 2009 - Present
HCL Technologies, Bangalore 2005 - Present
KG Information Systems Private Limited 2001 - 2005
Skills
Solution Architecture, SOA, Unix, SDLC, Web Services, Requirements Analysis
Education
Bharathiar University 1997 — 2001
Bachelor’s Degree, Electrical, Electronics and Communications Engineering, A
T-Mobile August 2012 - Present
T-Mobile August 2011 - Present
T-Mobile December 2008 - August 2011
T-Mobile July 2004 - December 2008
Micron Electronics January 1997 - January 2001
Caf-A Connection January 1994 - January 1997
Skills
Microsoft Office, Customer Service, Change Management, Sales Management, Learning Management, Adult Education, Strategic Planning, Event Planning, Call Center, Performance Management, Customer Experience, Call Centers, Onboarding, Customer Retention, Leadership Development, Training, Customer Satisfaction, Telecommunications, Professional..., Leadership
Education
Bethel College (TN) 2010 — 2012
Bachelors, Organizational Management
Western Governors University 2008 — 2010
Bachelors, Human Resource Management
T-Mobile May 2004 - Present
T-Mobile USA June 2007 - April 2009
SCP Global Technologies January 2000 - November 2002
Volt Technical Resources November 1997 - December 1999
Skills
Applicant Tracking..., Recruiting, College Recruiting, Onboarding, Talent Acquisition, Employee Relations, Talent Management, Performance Management, Technical Recruiting, Internet Recruiting, Human Resources, HRIS, Sourcing, Benefits Negotiation, Vendor Management, Taleo
Education
Capella University 2003 — 2005
MS
Boise State University 1994 — 1996
BA
Boise State University 1993 — 1996
BS
AT&T Mobility 2007 - Present
AT&T August 2006 - Present
Q Analysts LLC 2009 - 2010
Ciber 2006 - 2008
T-Mobile 2005 - 2006
Skills
SDLC, Quality Center, Test Automation, Test Planning, Testing, Software Quality..., Requirements Analysis, Quality Assurance, User Acceptance Testing, Release Management, Test Cases, Telecommunications, Integration, Test Management, Unix, Software Project..., System Testing, QTP, Regression Testing, Oracle, SharePoint, PMP
Education
The University of Texas at Arlington 2002 — 2004
MS, Electrical Engineering
Bharathiar University 1997 — 2001
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
Sarvajana HSS 1995 — 1997
High School
Step Logic, Inc January 2015 - Present
Marketing Werks July 2014 - December 2014
T-Mobile March 2011 - June 2014
Neuro Brands LLC. (Drink Neuro) April 2010 - March 2011
Heineken November 2007 - April 2010
Pierce Promotions December 2006 - November 2007
Publicis December 2003 - November 2006
Skills
Integrated Marketing, Relationship Marketing, Digital Marketing, Brand Management, Marketing Strategy, Marketing Management, Brand Awareness, Mobile Marketing, Brand Development, Customer Insight, Event Planning, Sponsorship, Marketing, Market Planning, Direct Marketing, Competitive Analysis
Education
Binghamton University - School of Management
Bachelor of Science, Marketing
T-Mobile Senior PL/SQL DeveloperAmdocs/CenturyLinkDecember 2012 - July 2014
Vodafone Netherlands May 2011 - December 2012
CenturyTel May 2009 - April 2011
AT&T May 2007 - April 2009
Mphasis an EDS Company, Mumbai July 2006 - May 2007
KSB Pumps Ltd July 2005 - May 2006
Skills
Unix Shell Scripting, SQL, PL/SQL, Pro*C, COBOL, Telecom BSS, Unix, Data Migration, Requirements Gathering, Databases, Shell Scripting, Software Project..., WebLogic
Education
Birla Institute of Technology and Science 2007 — 2009
Master of Science (MS), Information Technology
GCOE Amravati 2001 — 2005
Bachelor of Engineering (BE), Information Technology
Shri Shivaji Science College Amravati 1999 — 2001
HSC
T-Mobile January 2010 - Present
Manpower Inc. April 2009 - December 2009
AT&T Mobility February 2006 - April 2009
AT&T Mobility 2006 - 2009
AT&T Wireless 2006 - 2009
Gantec Corporation 2004 - 2007
Thomson Medstat 2005 - 2005
Xerox Corporation 1998 - 2004
Skills
Oracle, SDLC, Data Warehousing, Unix, ETL, PL/SQL, Informatica, Teradata, SQL, Databases
Education
Bharathiar University 1989 — 1993
Bachelors in Engineering
Town Higher Secondary School
Safety First Systems February 2011 - Present
HMMS-NJ March 2009 - February 2011
T-Mobile July 2006 - March 2009
Skills
Microsoft Office, Research, Business Intelligence, Customer Service, Microsoft Excel, Public Speaking, Team Building, Leadership
Education
Berklee College of Music 1995 — 1998
Bachelor of Music, Cum Laude
T-Mobile October 2013 - Present
Brookstone October 2012 - October 2013
LIDS Sports Group September 2011 - October 2012
REEDS Jewelers July 2003 - August 2009
The Men's Wearhouse, Inc November 1999 - July 2003
Skills
Store Management, Loss Prevention, Store Operations, Sales Management, Employee Engagement, Sales Operations, Operational Excellence, Cash Management, Accounts Payable, Employee Training, Marketing, Recruiting, Goal-oriented..., Business Strategy, Business Development, Hiring, Inventory Control, Apparel, Sales, Driving Results, Customer Service, Retail Sales, Profit, Retail, Process Scheduler, Visual Merchandising, Inventory Management, Customer Satisfaction, Merchandising, Team Building, Time Management, Customer Experience, Microsoft Office, New Store Openings, Management
Education
Hofstra University 2009 — 2010
not completed, Economics
Bladen Community College 2008 — 2009
not complete, Business Administration and Management, General
Montgomery County March 2015 - Present
State of Oregon March 2013 - Present
Speridian Technologies March 2006 - March 2013
Benefit Align March 2012 - February 2013
T-Mobile September 2012 - December 2012
Excellus BCBS April 2011 - July 2011
Victaulic 2011 - 2011
DaVita 2010 - 2011
MD Anderson Cancer Center June 2010 - December 2010
Victaulic May 2008 - June 2010
Skills
Siebel, Informatica, Requirements Analysis, EAI, Software Project..., OBIEE, Oracle, SDLC, EIM, Business Intelligence, Solution Architecture, PL/SQL, Web Services, Data Warehousing, Databases, Microsoft SQL Server, Oracle Fusion Middleware, Integration, BI Publisher, Business Analysis, SQL, CRM, Pre-sales, Data Migration, Performance Tuning, Business Process, Oracle CRM, Enterprise Architecture, Requirements Gathering, SOA, Master Data Management, ETL, Oracle Applications, Oracle E-Business Suite, Data Modeling, Data Quality, UCM, Oracle SOA Suite, Order Management, Systems Analysis, Data Integration, DB2, Unix Shell Scripting, Business Process Design, Java Enterprise Edition, Agile Project Management
Education
Bharathidasan University 1998 — 2001
Master of Computer Applications (MCA)
Mahatma Gandhi University
B. Sc, Chemistry
T-Mobile October 2003 - Present
T-Mobile September 1999 - February 2003
Powertel Inc August 1998 - September 1999
FAMILY FIRST FINANCIAL SERVICES LIMITED October 1996 - August 1998
Skills
Strategic Leadership, Customer Experience, Customer Retention, Team Leadership, Performance Management, Change Management, Team Building, Coaching, Cross-functional Team..., Strategic Planning, Team Management, Leadership Development, Management, Sales Management, Program Management, Talent Management
Education
Nova Southeastern University 2000 — 2002
MBA, Business Administration
Birmingham-Southern College 1993 — 1997
BS, Human Resource Management
A. H Parker High School 1983 — 1987
Connectivity Source April 2015 - Present
Connectivity Source January 2014 - Present
Connectivity Source April 2012 - January 2014
T-Mobile May 2011 - May 2012
Sprint Nextel December 2004 - May 2011
AT&T Mobility November 1998 - December 2004
Houston Cellular 1998 - 2004
TCBY March 1995 - November 1998
Skills
Business Development, CRM, Contract Negotiation, Customer Satisfaction, Customer Service, Direct Sales, Integration, Management, Operations Management, Process Improvement, Program Management, Retail, Sales, Sales Management, Sales Operations, Store Management, Telecommunications, Training, Wireless, Strategic Planning, Marketing, New Business Development, Negotiation
Education
Robbins International 2010 — 2010
Green Belt, Six Sigma Certification
Blinn College 1992 — 1994
BBA, Business Administration
Blinn College 1990 — 1992
Associate, Electronics
pakistan embassy school jeddah
Columbia Threadneedle Investments, US November 2013 - Present
Ameriprise/Columbia Management February 2012 - November 2013
EF English First Jakarta April 2010 - April 2011
Minnesota State Colleges and Universities August 2008 - August 2009
T-Mobile May 2004 - September 2007
Skills
Data Analysis, Visio, Microsoft Word, Change Management, Business Analysis, Process Improvement, Curriculum Development, PowerPoint, Microsoft Excel
Education
Bethel University 2009 — 2012
MA, Education
Bethel University 2002 — 2005
BA, Business Marketing, International Business
InComm June 2011 - Present
Clearwire May 2010 - May 2011
MarketSource July 2008 - January 2010
Helio Wireless June 2006 - October 2007
T-Mobile 2003 - 2005
T-Mobile 1997 - 2003
Education
Birmingham-Southern College 1984 — 1988
BA
Datacapture Consultants December 2013 - Present
IBM September 2010 - December 2013
Datacap, an IBM Company September 2007 - September 2010
Optio Software May 2005 - August 2007
T-Mobile 2003 - 2005
LHS Communications 2000 - 2003
Skills
Integration, Solution Architecture, SDLC, Business Analysis, Software Project..., Enterprise Software, Web Services, XML, Agile Methodologies, Software Development, SQL, Pre-sales, .NET, Requirements Analysis, IT Strategy, Requirements Gathering, Architecture, Enterprise Architecture, SOA, C#, Program Management, Architectures, Oracle, SaaS, Data Warehousing, Business Intelligence, Datacap
Education
Silverline Technologies 1996 — 1997
Advanced Computer Technologies, Computer Science, A
Bharathiar University 1992 — 1996
BE, Mechanical Engineering
Montfort higher secondary school, Yercaud 1982 — 1992
High School, Computer Science
Sports Authority August 2012 - Present
T-Mobile January 2011 - August 2012
Target March 2009 - January 2011
Victoria's Secret April 2008 - March 2009
Circuit City 2005 - 2008
Circuit City 2004 - 2005
CircuitCity 2001 - 2004
Skills
Recruiting, Human Resources, Employee Relations, Succession Planning, Negotiation, Applicant Tracking..., Performance Management, Onboarding, Personnel Management, Instruction, Leadership, Management, Store Management, Deferred Compensation, Operations Management, Program Management, Retail, Training, Time Management, Sales, Merchandising, Employee Training, Team Building, Hiring, Workforce Planning, Coaching, Customer Retention, Interviews, Policy, Talent Acquisition, Employee Engagement, Cold Calling, Profit, Talent Management, Sourcing, New Hire Orientations, HRIS, HR Policies, College Recruiting, Benefits Administration, Friendly Personality, Labor Relations, Taleo, Leadership Development, Employee Benefits, FMLA, Internet Recruiting
Education
University of Phoenix 2008 — 2010
MBA, Human Resources
Bloomsburg University of Pennsylvania 1998 — 2001
Bachelor of Arts (BA), Mass Communications
Pennsylvania College of Technology 1996 — 1998
Associate's degree, Broadcast Journalism
Fountain Ft Carson
Synchronoss Technologies June 2014 - Present
CoWorx @ Synchronoss Technologies April 2013 - June 2014
CoWorx @ Synchronoss Technologies October 2010 - April 2013
Manpower @ DHL October 2006 - June 2007
T-Mobile June 2003 - February 2006
United Sates Army (Active Duty) January 1981 - November 1990
Skills
Technical Support, Troubleshooting, Hardware, Telecommunications, Active Directory, System Administration, Leadership, Call Centers, SharePoint, Windows, Windows 7, Process Improvement, Vendor Management, Microsoft Office, Technical Writing, Team Leadership, Computer Hardware, Software Documentation, Customer Service, Outlook
Education
Bloomsburg University of Pennsylvania 2014 — 2017
Bachelors in Applied Science, Technical Leadership
Lehigh Carbon Community College 2007 — 2010
Associates in Applied Science, Network Technology, 3.13 GPA
Allentown Business School 2001 — 2002
Certificate of Complettion, Local Area Networking Technology
T-Mobile April 2015 - Present
OfferUp January 2015 - April 2015
Topify October 2013 - January 2014
Discover Card March 2013 - September 2013
Exelon, Chicago Department of Aviation, Kraft, Radiological Society of North America July 2011 - March 2013
ASAP Solutions March 2005 - July 2009
ASAP Solutions December 2000 - December 2004
Manav Sthali School November 1999 - October 2000
Steel Authority of India Limited February 1999 - October 1999
Skills
Leadership, Requirements Analysis, SQL, SharePoint, Agile Methodologies, Regression Testing, Test Planning, User Acceptance Testing, QTP, Test Strategy, Entry Exit Criteria..., Manual Testing, Software Quality..., Test Cases, SDLC, System Testing, Mobile Testing, Web Testing, Smoke Testing, Gap Analysis, Requirements Gathering, Automated Software..., Defect Tracking, Usability Testing, FRS, Integration Testing, Compatibility Testing, Load Testing, Stress Testing, Performance Testing, Bug Tracking, Security Testing, Developer Tools, Six Sigma, Traceability Matrix, Agile & Waterfall..., User Guide Creation, User Manual Development, RDBMS, Computer Software..., Quality Assurance..., QA Engineering, W3C Accessibility, Web Applications, Software Development, Oracle, HP QTP
Education
Bharati Vidyapeeth 1996 — 1998
Masters in Computers Mangement (MCM)
Delhi University 1993 — 1996
Bachelor's of Science (BSc)
SNAP Interactive, Inc. December 2014 - April 2015
AT&T December 2011 - March 2013
New York Dental Associates July 2010 - November 2011
T-Mobile November 2009 - June 2010
Skills
Direct Sales, Account Management, Sales Management, Marketing Strategy, Sales Process, New Business Development, Microsoft Office, Customer Service, Social Media, Team Leadership, Microsoft Excel, Strategic Planning, Social Media Marketing, Microsoft Word, QuickBooks, Tax Preparation, Accounting, Sales Tax, Bookkeeping
Education
City University of New York-Hunter College 2013 — 2014
Bachelor's Degree, Economics
SUNY Binghamton
Economics, Economics
J.R. Simplot Company December 2013 - June 2015
J.R. Simplot Company January 2013 - February 2014
Qwest Communications August 2009 - April 2010
T-Mobile July 2004 - April 2009
Albertsons January 1999 - January 2003
Skills
QuickBooks, Microsoft Office, Access, Peachtree, Sales, Customer Service, Marketing, Accounts Payable, Accounting, Account Reconciliation, Invoicing, Financial Reporting, Payroll, Financial Accounting, JDE Enterprise One, Oracle Enterprise..., Team Leadership, Microsoft Excel, Management, Microsoft Word, PowerPoint, Team Building
Education
Boise State University 2014 — 2016
Master of Accounting, Accounting and Finance, 3.63
Boise State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Accounting; Finance
Spectrum Business November 2014 - Present
Nova Medical Centers April 2014 - July 2014
T-Mobile October 2012 - January 2013
tw telecom October 2011 - September 2012
Sprint April 1999 - December 2008
Skills
Optical Fiber, Metro Ethernet, SIP, PRI, Managed Services, Account Management, Strategy, SIP Trunking, VoIP, MPLS, SaaS
Education
University of Houston 1989 — 2003
Communications and Journalism
Blinn College 1988 — 1989
General Studies
Austin Bunton Design June 2007 - Present
ABD January 2007 - Present
(Independent Contractor) November 2012 - March 2013
US Army Corps of Engineers June 2008 - January 2009
DFW Transportation April 2008 - July 2008
24 Hour Fitness January 2008 - April 2008
T-Mobile August 2007 - December 2007
United States Marine Corps July 2006 - November 2006
United States Marine Corps January 2003 - May 2006
CiCi's Pizza June 2002 - December 2002
Skills
Writing, Personal Training, Urban Design, Military, Security Clearance, Military Experience, Military Operations, Weapons, DoD, Information Assurance, Navy, Intelligence Analysis, Command, Technical Writing, Army, Air Force, Critical Thinking, Government, Defense, Operational Planning, Microsoft Office, Public Speaking, Counterterrorism, Security+, Leadership, Customer Service
Education
University of Phoenix 2011 — 2013
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Information Technology
University of North Texas 2007 — 2008
Business Administration and Management, General
Blinn College 2002 — 2003
General Studies
Texas A&M University 2001 — 2002
Aerospace, Aeronautical and Astronautical/Space Engineering
Shepton and Plano West 1997 — 2001
High School Diploma, Honors and Advanced Placement courses, Contemporary World Issues, and foreign languages
T-Mobile June 2015 - Present
T-Mobile August 2012 - June 2015
Vendavo October 2011 - May 2012
University of Washington September 2005 - September 2011
Koç University 2003 - 2005
Ford Otosan Kocaeli Plant July 2002 - August 2002
Ford Otosan Istanbul Plant July 2001 - August 2001
Skills
Statistics, Data Analysis, Data Mining, Financial Modeling, Optimization, SQL, Stata, Simulations, Mathematica, Statistical Modeling, Regression Analysis, Operations Research, Business Analytics, Econometrics, Supply Chain Management, Quantitative Analytics, Analysis, Analytics, Segmentation, Product Development, Inventory Management, Operations Management, Microsoft Office, Stochastic Processes, Optimizations, Business Analysis, Pricing, New Product Development, Market Segmentation, Knowledge Seeker, Microeconomics, Game Theory, Probability Theory, Optimization Software
Education
University of Washington, Michael G. Foster School of Business 2006 — 2011
Ph.D., Business Administration (Major: Operations Management)
University of Washington 2006 — 2006
Certificate, Global Integrated Systems Engineering Certificate by College of Engineering and Business School
University of Washington 2005 — 2006
Doctor of Philosophy (Ph.D.), Industrial Engineering
2003 — 2005
M.S., Industrial Engineering
Bilkent University 1999 — 2003
B.S., Industrial Engineering
Antalya Anadolu Lisesi 1992 — 1999
High School Diploma
Commercial Property Adjustor January 2009 - Present
Farmers Insurance March 2006 - January 2009
T-Mobile August 2004 - March 2006
JEFFERSON COMMONS APARTMENTS August 2003 - August 2004
NCS Pearson Government Solutions June 2002 - August 2003
Skills
Microsoft Office, Spanish, Lotus Notes, Six Sigma, PowerPoint, Process Scheduler, Event Planning, Market Research, Event Management, Retail, Photoshop, Marketing Communications, Insurance, Online Advertising, Customer Service
Education
The University of Kansas 1995 — 2005
Bachelor of Arts, Political Science and International Studies; Spanish, 2005
Bilkent University 2001 — 2002
International Relations
JPMorgan Chase December 2011 - Present
T-Mobile August 2011 - December 2011
CRINDLE MOBILE, LLC. December 2010 - July 2011
World Financial Group (WFG) May 2010 - December 2010
Skills
Microsoft Office, Excel, PowerPoint, Word, Access, Microsoft Excel, Microsoft Word, Customer Service, Banking, Retail, Accounting, Marketing, Finance, Financial Analysis, Insurance, Financial Modeling
Education
Binghamton University - School of Management 2008 — 2010
BS, Finance and Global Management
Borough of Manhattan Community College 2006 — 2008
AA, Business Administration
Microsoft December 2011 - Present
T-Mobile August 2010 - December 2011
Mikron Industries June 2010 - August 2010
ABB June 2008 - June 2010
IBM / Amgen February 2007 - June 2008
Accenture Technology Solutions 2006 - 2007
Skills
SAP ERP, SD, ERP, SAP, SAP SD, SAP Implementation
Education
Bharathiar University
MBA, Information Systems
AT&T December 2014 - Present
T-Mobile April 2014 - December 2014
Bell Partners Inc April 2014 - April 2014
Verizon Wireless March 2014 - April 2014
Verizon Wireless March 2013 - February 2014
Verizon Wireless March 2012 - March 2013
Verizon Wireless June 2007 - March 2012
Bloomsburg Area YMCA May 2005 - June 2007
Walt Disney World September 2006 - January 2007
Skills
Customer Satisfaction, Sales, Peer Mentoring, Computer Repair, Inventory Management, Cash Management, Internal Audit, Sales Operations, Customer Service..., Customer Retention, Computer Maintenance, Administrative..., Windows XP Pro, Microsoft Office 2003, Microsoft Office 2007, Windows 7, Windows Vista
Education
Bloomsburg University of Pennsylvania 2005 — 2006
Special Education and Teaching
Columbia Montour Area Vocational Technical School 2002 — 2005
Computer Technology/Computer Systems Technology
Kaba Workforce Solutions February 2015 - Present
Kaba Workforce Solutions October 2012 - February 2015
RBC October 2009 - July 2012
CLICO Trinidad January 2007 - October 2009
Digital Insight November 2005 - November 2006
The Home Depot March 2005 - November 2005
T-Mobile May 2004 - March 2005
Restaurant Technology Incorporated July 2003 - May 2004
STI Knowledge Incorporated May 2002 - July 2003
Berry College August 2000 - May 2002
Skills
PMP, Microsoft Office, MS Project, Project Management, Project Coordination, Information Technology, Telecommunications, Banking, Web Applications, Microsoft SQL Server, SQL, JavaScript, Visio, SharePoint, VBScript, Windows, Toad, WinRunner, Mercury Tools, Requirements Analysis, Technical Support, SDLC, Business Analysis, Microsoft Project, Quality Assurance
Education
Berry College 1998 — 2002
Bachelor of Science, Management of Information Systems
Verizon September 2014 - Present
T-Mobile June 2008 - September 2014
R.O.I. Marketing Specialists September 2012 - December 2013
kube MARKETING September 2012 - December 2013
Outback Steakhouse August 2007 - October 2011
Skills
Sales, Customer Service, Customer Satisfaction, Customer Oriented, Exceed Sales Goals, Goal Oriented, Microsoft Office, Microsoft Excel, Microsoft Word, Android, Brand Management, Brand Development, Organization, PowerPoint, Promotions, Restaurants, Windows, Account Management, CRM, Customer Experience, Customer Retention, Direct Sales, General Problem Solving, Mobile Devices, Telecommunications, Wireless, Leadership, Retail, Time Management, Management
Education
Daytona State College 2014 — 2016
Associate of Arts (A.A.), General Studies
Eastern Florida State College 2013 — 2015
Associate of Arts (AA), Business
Bluegrass Community and Technical College 2009 — 2010
Northern Kentucky University 2008 — 2009
Clearwater Analytics November 2013 - Present
T-Mobile January 2008 - November 2013
Windermere Real Estate October 2007 - September 2008
Wireless Advocates August 2005 - November 2007
The Church of Jesus Christ of Latter-day Saints June 2003 - June 2005
RC Willey Home Furnishings September 2002 - June 2003
Skills
Sales, Leadership, Customer Retention, Customer Service, Account Management, Business Planning, Sales Management, Sales Presentations, Negotiation, Sales Operations, Microsoft Office, Marketing, Social Media, Human Resources, Corporate Finance, Accounting, SaaS, Financial Accounting, Microsoft Excel, Real Estate, Finance, Investments
Education
Boise State University
General Business Management & Human Resource Management with a Minor in Marketing, Management
Pioneer Real Estate School 2007 — 2007
State of Idaho Real Estate License, Real Estate Law
T-Mobile July 2014 - Present
T-Mobile March 2013 - Present
T-Mobile 2009 - 2012
Once Upon A Child April 2005 - May 2009
Skills
Typing, Sales, Retail, Customer Service, Job Scheduling, Organization, Microsoft Office, Drawing, Logo Design, Customer Support, POS, Microsoft Word, Flyers, Cashiering, Phone Skills, Illustrator, InDesign, Call Centers, Leadership, Customer Satisfaction, Team Leadership, Customer Experience, Time Management, Team Building, Management
Education
Bethel University, College of Professional Studies 2014 — 2016
Master's Degree, Business Executive, 3.7
Bethel College (TN) 2011 — 2014
Bachelor's Degree, Business: Organizational Leadership, 3.7
ITT Technical Institute-Nashville 2007 — 2009
Associate's degree, Multimedia, 3.13
T-Mobile October 2014 - Present
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Data Analysis, Windows, Customer Service, Strategic Planning, Program Management, Administration, System Administration, Microsoft Word, SQL, Microsoft SQL Server, MS Integration Services, MS Reporting Services, Objective-C, C#, PowerPivot, Access, Public Speaking, Teamwork, Business Objects Data..., SAP Data Services, Oracle SQL Developer, Oracle Database, Tableau
Education
State University of New York at Binghamton 2012 — 2014
MBA, Business Analytics
University of Lagos 2003 — 2007
Bachelor of Arts (B.A.), Administration
Cradlepoint, Inc. April 2015 - Present
CradlePoint, Inc. February 2014 - April 2015
Hewlett-Packard October 2012 - February 2014
Wells Fargo July 2012 - September 2012
Wireless Lifestyle March 2012 - July 2012
CenturyLink September 2011 - March 2012
T-Mobile February 2008 - August 2011
Crane Creek Country Club February 2007 - October 2007
Skills
Sales, Customer Service, Salesforce.com, Leadership, Management, Telecommunications, Account Management, Training, Direct Sales, Finance, Coaching, Sales Operations, Sales Process, Instructor-led Training, Sales Management, Office Administration, Call Center..., Purchasing Processes, Invoice Processing, Bilingual-English/Spanis..., Customer Satisfaction, Team Building, Team Leadership, Microsoft Office, Solution Selling, Social Media, Performance Improvement, Tennis, Customer Experience, Customer Retention, Performance Management, CRM, Social Networking, Employee Training, Channel Partners, Wireless, Mobile Devices, Team Management, Operations Management, Building Relationships, New Business Development, Product Management, Process Improvement, Time Management, Call Centers, Cross-functional Team..., B2B, SaaS, Cold Calling, Marketing Automation
Education
University of Phoenix 2015 — 2018
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
College of Western Idaho 2013 — 2014
Associate's degree, Global Business Management
Idaho State University 2003 — 2004
Psychology
Boise State University
T-Mobile October 2014 - Present
T-Mobile June 2013 - October 2014
T-Mobile January 2010 - April 2013
T-Mobile November 2008 - January 2010
T-Mobile January 2008 - November 2008
T-Mobile November 2004 - January 2008
T-Mobile June 2001 - November 2004
Skills
Customer Satisfaction, Customer Retention, Call Centers, Customer Experience, Telecommunications, Internal Investigations, Corporate Internal..., Internal Theft..., Loss Prevention..., Contact Centers, Wireless, Call Center Development, Outsourcing, Team Leadership, Coaching, Leadership Development, Employee Training, Customer Service, Vendor Management, Management, Cross-functional Team..., IVR, Avaya, Mobile Devices, Inbound Marketing
Education
Boise State University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Boise State University 2008 — 2013
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
T-Mobile July 1996 - March 2013
Education
Bloomsburg University of Pennsylvania 1990 — 1994
Bachelor of Education (B.Ed.)
T-Mobile April 2015 - Present
Oldham Goodwin Group, LLC August 2011 - Present
Doggett Heavy Machinery Services, LLC September 2014 - March 2015
Hilton Garden Inn August 2013 - August 2014
Skills
Front Office, Hotels, Food, Guest Service Management, Opera, Pre-opening, Time Management, Microsoft Office, Concierge Services, PowerPoint, Resorts, Microsoft Word, Microsoft Excel, Sales, Training, Opening Hotels, Leadership, Inventory Management, Employee Training, Public Speaking, Hospitality Industry, Hotel Management, Customer Service, Hospitality Management, Customer Satisfaction, Event Planning
Education
Colorado Technical University 2013 — 2016
Bachelor of Science in Healthcare Management - Health Informatics, Business Administration and Management, General
Blinn College 2011 — 2013
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Karl Malone Toyota April 2015 - Present
Rose Park Sports Association January 2012 - Present
Credit Corp August 2014 - March 2015
Comcast February 2014 - August 2014
iTOK November 2013 - February 2014
Apple June 2012 - September 2013
T-Mobile October 2010 - June 2012
Verizon August 2007 - October 2010
Skills
Microsoft Word, Mac OS X, 10 Key, Windows, Technology, Business Development, Customer Service, Cash Management, Retail, Problem Solving, Social Networking, Public Speaking, Organizational Structure, Sales, Social Media, New Business Development, Team Building, Marketing Strategy, Microsoft Office, Social Media Marketing, Coaching, Marketing, Microsoft Excel, Strategic Planning, Event Planning, Public Relations, Market Research, Training, OS X, Sales Management, Customer Satisfaction, Online Marketing, Entrepreneurship, Sports, Networking
Education
Blue Mountain Community College 2004 — 2005
N/A, Business, Management, Marketing, and Related Support Services, finished school year with 3.2
Colorado Northwestern Community College 1999 — 2001
N/A, Elementary Education and Teaching, Finished with a 2.8
Kaiser Permanente March 2015 - Present
T-Mobile September 2014 - March 2015
T-Mobile June 2005 - September 2014
Covansys Corp (a CSC Company) August 1998 - June 2005
TCS, Chennai, India December 1995 - August 1998
Skills
Sun, Data Guard, Oracle, Data Migration, Oracle RAC, SDLC, Unix, Performance Tuning, SQL Tuning, Data Warehousing, Database Administration, Microsoft SQL Server, ETL, Databases, Shell Scripting, Solaris, PL/SQL, Enterprise Architecture, SOA, Business Analysis, Integration, High Availability, DB2, Disaster Recovery, Relational Databases, Management
Education
Bharathidasan University 1990 — 1993
MCA, Master of Computer Applications
Madurai Kamaraj University 1987 — 1990
Bachelor's Degree, Computer Science
St. Xavier's Higher Secondary School, Palayamkottai 1985 — 1987
High School
Social Security Administration November 2014 - Present
T-Mobile September 2013 - December 2013
The Legal Rights Center January 2013 - May 2013
JIOP with Honorable Dean Lum June 2012 - August 2012
Hamline University School of Law Misdemeanor Clinic January 2012 - May 2012
Law Offices of Xavier Saunders May 2011 - August 2011
Skills
Legal Research, Criminal Law, Hearings, Legal Issues, Courts, Westlaw, Pleadings, Research, Motions, Litigation
Education
Hamline University School of Law 2010 — 2013
Juris Doctor
Bethune-Cookman University 2006 — 2009
Bachelor of Arts (BA), History
Irving ISD January 2012 - Present
T-Mobile May 2008 - February 2012
West Corporation Revenue Generation December 2006 - May 2008
Skills
Customer Service, Educational Technology, Sales, ESL, Management, Staff Development, Classroom, Data Analysis, Advanced Placement..., Reading Intervention, Education, Reading Comprehension
Education
Texas A&M University 2014 — 2016
Master of Public Administration (M.P.A.), Educational Leadership and Administration, General
Dallas Baptist University 2008 — 2011
Bachelors, English 8
Blinn College 2007 — 2008
Associates, English
T-Mobile July 2014 - Present
Bethune-Cookman University September 2013 - Present
Daytona Beach Kennel Club December 2012 - May 2013
Emeritus October 2008 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Design Programs, Press Releases, Public Speaking, Public Relations, Retail Sales, Digital Media
Education
Full Sail University 2015 — 2016
Master of Arts (M.A.), Public Relations
Bethune-Cookman University 2010 — 2014
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Expedia, Inc. June 2015 - Present
Intuit May 2014 - Present
Intuit September 2012 - May 2014
The McGraw-Hill Companies October 2011 - September 2012
T-Mobile February 2008 - September 2011
T-Mobile August 2007 - February 2008
Skills
Leadership, Project Management, Analysis, Communication, Excel, Customer Service, Access, Workforce Planning, Workforce Management, Aspect, Verint, Avaya, Avaya CMS, Problem Solving, Creative Problem Solving, Microsoft Excel, Microsoft Office 2007, Customer Experience, Forecasting, Operations Management, Training, Call Centers, Process Improvement, Vendor Management, Team Building, Budgets, Customer Satisfaction, Customer Retention, Team Leadership, Telecommunications, Performance Management, Business Process..., Time Management, Contact Centers, Outsourcing, Software Documentation, CRM, Business Analysis, Quality Assurance, Program Management, Change Management, Technical Support, Cross-functional Team..., Management, Coaching, Data Analysis, Microsoft Office
Education
Bethel College (TN) 2010 — 2016
Bachelor of Science (B.S.)
URS/CH2M Oak Ridge (UCOR) May 2013 - Present
Washington River Protection Solutions (WRPS) a LLC owned by URS Corporation and Energy Solutions November 2009 - July 2013
URS Corporation September 2006 - November 2009
T-Mobile May 2004 - February 2006
AIM International 2001 - 2003
Micron PC December 1994 - November 2000
Skills
Recruitment Advertising, Job Fairs, Technical Recruiting, College Recruiting, HR Policies, Talent Management, Talent Acquisition, Applicant Tracking..., Workforce Planning, Screening Resumes, Screening, Interviews, Job Descriptions, Sourcing, Behavioral Interviewing, Employee Relations, Human Resources, Performance Management, Personnel Management, Recruiting, Onboarding, Benefits Administration, HRIS, Compensation, PeopleSoft, Corporate Recruiting, Permanent Placement, Hiring, Affirmative Action, EEO, Deferred Compensation, FMLA, Labor Relations
Education
Boise State University 1987 — 1990
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
St. Luke's University Health Network August 2015 - Present
permegear June 2002 - Present
Talon Professional Services August 2014 - August 2015
Insight Global February 2014 - April 2014
NetCarrier November 2012 - January 2014
INetU Managed Hosting October 2012 - November 2012
NetCarrier February 2011 - October 2012
Broadview NetworksKing of Prussia, PA November 2007 - June 2010
T-Mobile October 2003 - May 2007
Verizon Teleproducts July 2002 - October 2003
Skills
Gentoo Linux, Linux Desktop, Linux System..., Windows 7, Microsoft Windows 98, Windows Vista, Windows XP Pro, Team-oriented, Team Leadership, Web Servers, Telecommunications, Macintosh hardware, Mac OS X, Adtran, Cisco Routers, Troubleshooting, OS X, Data Center, Switches, Cisco Technologies, Technical Support, Firewalls, LAN-WAN, Servers, Networking, Operating Systems, Software Documentation, Help Desk Support, Hardware, Windows XP
Education
2007-2008American Intercontinental University 2007 — 2008
Associate Degree, Business Administration; Information Systems
DeVry University 2005 — 2006
Associate Degree, Network System Administration
Bob Jones University 1990 — 1992
Computer Science
T-Mobile October 2014 - Present
Toyota August 2013 - September 2014
Microsoft August 2008 - August 2013
Cognizant Technology Solutions December 2003 - August 2008
Skills
SDLC, Requirements Analysis, Agile Methodologies, Software Project..., Manual Testing, Microsoft SQL Server, Quality Center, Full SDLC, C# 4.0, ASP.NET MVC, WCF Services, Test Automation, 24x7 Production Support, Visual Studio Team..., TFS, BMC Remedy, LIMS, Crystal Reports, SQL Azure, Windows Azure, ITIL, Performance Tuning, Bugzilla, Visual Basic, SSRS, LIMS Basic, JavaScript, jQuery, HTML5, CSS3, Web Services, RESTful WebServices, SoapUI, CSS, SQL, C#, XML, ADO.NET, ASP.NET AJAX, .NET, ASP.NET, Scrum, Requirements Gathering, Solution Architecture, Software Development
Education
Bharathiar University 2000 — 2003
Masters of Computer Applications, Computer Science
Myrtle Beach Harley-Davidson May 2014 - Present
Cruise and Travel VIP May 2008 - April 2015
T-Mobile February 2013 - April 2014
T-Mobile June 2011 - February 2013
Gemini Boutique November 2008 - June 2011
AAA Travel 2006 - 2009
Skills
Marketing Strategy, Customer Service, Direct Sales, Customer Retention, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Sales Operations, Marketing, Social Media, Sales Presentations, Building Relationships, Public Relations, Cold Calling, Social Networking, Strategic Planning, Marketing Communications, Event Planning, Event Management, Sales, Management, Leadership, Customer Satisfaction, Team Building, Training
Education
Bloomsburg University of Pennsylvania 2001 — 2005
Bachelor of Arts (B.A.), Communication, General
Bridgewater- Raritan Highschool, Bridgewater, NJ 1997 — 2001
Effortless Office June 2015 - Present
Aliso Viejo Community Association July 2014 - Present
PSI Network, Inc. May 2014 - June 2015
Unitas Global December 2012 - May 2014
TW Telecom, inc. March 2010 - October 2011
T-Mobile May 2005 - October 2008
XO Communications March 1999 - November 2003
Skills
VoIP, Telecommunications, Managed Services, Disaster Recovery, Co-location, VPN, Sales, Enterprise Software, Leadership, Solution Selling, Direct Sales, Unified Communications, Account Management, Cloud Computing, E-commerce, Networking, Consulting, Data Center, Business Development, Virtualization, Management, SaaS, Salesforce.com, Sales Operations, Channel Partners
Education
Biola University 1991 — 1997
BA, Education
Frontline Technologies June 2014 - Present
Frontline Technologies December 2013 - June 2014
T-Mobile December 2012 - December 2013
Starbucks July 2011 - October 2012
United Brotherhood of Carpenters & Joiners of America August 2007 - December 2009
Cunningham Piano Company April 2006 - December 2007
THE WILDS Christian Camp & Conference Center 1997 - 2001
Skills
Customer Service, Singing, Public Speaking, Music, Leadership, Preaching, Acoustic Guitar, Teaching, Coaching, People-oriented, Creative Problem Solving, Sales, Social Media, Choral, Singer-songwriter, Solo Performance, Training, Problem Solving, Worship Leading
Education
Bob Jones University 1995 — 2011
BA, Ministry/Music
Oracle May 2013 - Present
Verizon Wireless November 2007 - May 2013
T-Mobile February 2005 - January 2007
Skills
Account Management, Sales, Sales Management, Customer Service, B2B, Direct Sales, Cold Calling, Retail, Team Building, Customer Retention, Solution Selling, New Business Development, Sales Process, Quotas, Customer Satisfaction, Human Capital, Human Resources, Sales Presentations, Business Analysis, Microsoft Office, Business Strategy, Business Planning, Oracle Applications, Leadership, Leadership Development, CRM, Enterprise Software, Management, Performance Management, Sales Operations, Selling, Strategic Planning, Caring, Compensation & Benefit, Hiring Employees, Employee Benefits, Marketing Communications, Communication Processes, Strategy, SaaS, Recruiting, Employee Training, Talent Management, Business Intelligence, Telecommunications, Analytics, Customer Experience
Education
Bethel University 2010 — 2013
Master's Degree, Business Administration, Management and Operations, GPA: 4.0
Gustavus Adolphus College 2002 — 2004
B.A., Business Management, GPA: 3.6
University of Minnesota-Twin Cities 1999 — 2001
Computer Engineering
T-Mobile September 2007 - Present
AT&T July 2001 - August 2007
Skills
Testing, SDLC, Unix, Software Quality..., SQL, Quality Center, Agile Methodologies, Requirements Analysis, Test Management, Test Planning, System Testing, Oracle, Integration Testing, Resource Allocation, Telegence, TIBCO, APIs, JMeter, Quality Assurance, Test Cases, Scrum, User Acceptance Testing, Waterfall, Telecommunications, Test Automation, Manual Testing, QTP, Software Project..., Business Analysis, Integration, Test Strategy, Release Management, Requirements Gathering, Regression Testing
Education
Bharathiar University 1996 — 2000
BE, Computer Science
Bodybuilding.com September 2014 - Present
The Covering Construction October 2012 - April 2015
University of Phoenix November 2009 - October 2013
Interior Greenscapes January 2013 - May 2013
B and E Landscaping March 2003 - October 2012
T-Mobile October 2006 - March 2011
Wells Fargo Bank September 2005 - July 2006
Skills
Call Center, Attendance, Customer Service, Microsoft Office, Word, PowerPoint, Problem Solving, Windows, Billing, Banking, English, Troubleshooting, Organizing, Attitude, Attention To Detail, Telecommunications, Teamwork, Determination, Electronics, Photography, Call Centers, Access, Sales, Microsoft Word
Education
University of Phoenix-Idaho Campus 2009 — 2013
Bachelor of Science, In Business with Marketing Concentration
Boise State University 2005 — 2007
Meridian High School
High School Diploma
T-Mobile November 2014 - Present
AT&T Wireless February 2012 - November 2014
SolutionsIQ May 2011 - February 2012
AT&T Wireless May 2008 - April 2011
Tata Consultancy Services March 2004 - April 2008
Skills
TIBCO, TIBCO BW, TIBCO EMS, TIBCO Rendezvous, EAI, Agile Methodologies, JMS, SOA, Weblogic, Web Services, Unix, Requirements Analysis, Databases, PL/SQL, Subversion, SOAP, Middleware, Java, XML, Tomcat, Ant, JSP, Eclipse, Java Enterprise Edition, Spring, SQL, Struts, JBoss Application Server, Software Development, SDLC, EJB, J2EE, Linux, Hibernate, Servlets, Maven, Agile, Scrum, AJAX, HTML, jQuery
Education
Bharathiar University
Boise State University August 2012 - Present
T-Mobile November 2009 - June 2012
Walgreens June 2006 - August 2009
Customer Care Rep. EDS HP Presales Program November 2005 - June 2006
DirecTV November 1997 - August 2002
Skills
Customer Service, Customer Retention, Retail Management, Social Services, Mentoring, Teaching, Team Leadership, Time Management, Able To Multi-task, Oral Communications, Communication Written, Public Speaking, Microsoft Office, Access, PowerPoint, Excel, Word, Troubleshooting, Business Management, Teamwork, Inventory Management, Web Design, HTML, Problem Solving, Team Building, Leadership, Training, Sales, Coaching
Education
Boise State University 2012 — 2015
Master's degree, Social Work, 4.0
Boise State University 2002 — 2005
Bachelor of Business Administraion, Computer Information Systems & Network Management
Investors Bank April 2013 - Present
Investors Bank February 2012 - April 2013
Investors Bank September 2010 - February 2012
General Office Environments 2006 - 2008
DS&D 2005 - 2006
T-Mobile 2003 - 2005
Skills
Sales, Banking, Management, Retail Banking, Sales Management, Training, Loans, Coaching, Retail, Consumer Lending, Team Management, Investments, Small Business Lending, Relationship Management, Commercial Banking, CRM
Education
Bloomfield College 2009 — 2010
Elementary Education and Teaching
Rider University 1999 — 2003
Bachelor of Arts (B.A.), Communication
Bishop Ahr High School 1995 — 1999
T-Mobile September 2012 - Present
Lexicon Senior Healthcare April 2011 - December 2011
LocalEdge January 2007 - January 2011
DIRECTV November 2005 - November 2007
Aflac March 2003 - January 2005
Time Warner Cable August 1994 - February 2003
Skills
Customer Service, Sales, Program Management, Telecommunications, Employee Benefits, Microsoft Excel, Microsoft Office, PowerPoint, Call Center, Microsoft Word, Outlook, Customer Satisfaction, Account Management, Leadership, Training, Team Leadership, Team Building, Strategic Planning, Budgets, Access, Social Media, Coaching, Management, Sales Management, Call Centers
Education
SUNY Binghamton 1980 — 1985
Spanish Language Teacher Education, 3.0
T-Mobile March 2015 - Present
AT&T Mobility January 2001 - March 2011
AT&T November 2006 - January 2008
Cingular Wireless January 2006 - November 2006
T Wireless Services January 2001 - January 2006
Alero Corporation July 2000 - January 2001
Skills
Release Management, Telecommunications, HP-UX, Weblogic, Solaris, SDLC, Load Balancing, Unix, Shell Scripting, Requirements Analysis, Oracle
Education
Bharathidasan University 1995 — 1998
M.S, Computer Science
Hobby Lobby April 2014 - Present
Kroger May 2011 - April 2014
Enterprise Rent-A-Car October 2009 - May 2011
T-Mobile December 2007 - August 2009
Skills
Customer Service, Retail, Inventory Management, Customer Satisfaction, Sales, Training, Leadership, Team Leadership, Recruiting, Analysis, Process Improvement, Cross-functional Team..., Six Sigma, Management, Vendor Management, Team Building, Microsoft Office, Strategic Planning
Education
The Ohio State University - The Max M. Fisher College of Business 2013 — 2013
Certificate, Six Sigma Yellow Belt (Lean Six Sigma Champion), 100% Completed
Fort Hays State University 2008 — 2011
MBA, Business Administration
Bethel College-North Newton 2005 — 2007
BSN
ExxonMobil January 2014 - July 2015
Cardinal Health September 2013 - January 2014
DuPont February 2013 - September 2013
Ingredion September 2012 - February 2013
Smartsoft International Inc August 2012 - February 2013
Medtronic August 2010 - August 2012
T-Mobile 2010 - 2010
L'Oréal 2009 - 2010
Skills
SAP Netweaver, SAP MDM, SAP, WebDynpro, SAP R/3, Java, EDI, SAP BI, ALE, Programming, System Administration, Performance Management, Security, Server Management, Security Management, SAP BPM, SAP EP, SAP BSP, SAP MDG, SAP Master Data...
Education
Bharathidasan University 1997 — 2000
MCA, Computer
National Higher Secondary School 1982 — 1994
High School
T-Mobile April 2015 - Present
Starbucks February 2014 - March 2015
Starbucks May 2012 - February 2014
Beam June 2009 - June 2012
Infosys December 2007 - May 2009
Syntel July 2003 - December 2007
Skills
SharePoint, SDLC, Requirements Analysis, Project Management, Microsoft SQL Server, Office 365, Integration, Agile Methodologies, Enterprise Architecture, Process Improvement, Business Analysis, .NET, Change Management, Software Documentation, Vendor Management, SharePoint 2013, Business Objects, Information Architecture, Customer Service, IT Strategy, Software Project..., Cross-functional Team..., SharePoint 2003, 2007..., C#, Knowledge Management, ADFS 2.0, SAML 2.0, Business Intelligence..., Software Development, Business Intelligence, ITIL, Databases, SQL Server, Agile, Technical Solution..., Content Strategy, Visio, Web Services, Microsoft Office..., Testing, IIS, Business Process, Analytics, ASP.NET, User Acceptance Testing, Analysis, Data Migration, VSTO, Customer Relations
Education
Northwestern University
Content Strategy
Birla Institute of Technology
Masters, Computer Science Management
Birla Institute of Technology
Bachelors, Computer Science
T-Mobile March 2012 - Present
Jivita Consulting January 2011 - March 2012
Microsoft Corporation February 2008 - October 2010
Microsoft Corporation 2006 - 2008
Microsoft Corporation 2001 - 2006
Unilever (Lever Faberge) February 1996 - April 2001
Skills
Digital Marketing, Customer Acquisition, B2B Marketing, Integrated Marketing, Marketing Strategy, Marketing Research, Product Launches, Cross-functional Team..., Product Marketing, Go-to-market Strategy, Demand Generation, Marketing Communications, Relationship Marketing, Global Marketing, Online Marketing, Consumer Insights, Email Marketing, Online Advertising, Strategy, Mobile Marketing, Product Management, Direct Marketing, Lead Generation, Product Launch, Customer Insight
Education
Birmingham City University
BA (Hons)
Birmingham City University
DipM (CIM)
Birmingham City University
T-Mobile April 2011 - Present
Cast Consulting April 2008 - Present
Clearwire April 2009 - April 2011
SinglePoint June 2005 - April 2008
AT&T Wireless March 1991 - June 2005
Skills
Wireless, Mobile Devices, Telecommunications, 4G, Mobile Technology, LTE, Cellular Communications, UMTS, IP, CDMA, VoIP, Leadership, WiMAX, Vendor Management, Product Management, Network Architecture, Computer Network..., Strategic Partnerships, SIP, Network Design, Wireless Networking, Systems Engineering, Mobile Communications, GSM, Capital Budgeting
Education
Binghamton University 1986 — 1990
Accenture June 2013 - Present
CorFire November 2012 - June 2013
T-Mobile March 2012 - November 2012
Lockheed Martin July 2007 - December 2011
Lockheed Martin Information Technology April 2003 - June 2007
Nutec Sciences September 2001 - March 2003
Deloitte Consulting June 2000 - August 2001
SITA June 1998 - June 2000
Skills
System Architecture, Systems Engineering, System Design, Software Engineering, Enterprise Architecture, Software Development, Technical Leadership, Requirements Analysis, Object Oriented Design, SOA, EAI, Project Management, Mobile Technology, Architecture
Education
Kennesaw State University 2005 — 2007
Master of Business Administration (MBA), 4.0
Bharathiar University 1990 — 1994
Bachelor's degree, Electronics and Communications Engineering
TSYS December 2013 - Present
Macy's July 2012 - November 2013
T-Mobile January 2011 - July 2012
AT&T Mobility January 2008 - September 2010
ERCOT May 2007 - January 2008
BearingPoint September 2006 - May 2007
CareFirst BlueCross BlueShield November 2005 - September 2006
Skills
TIBCO, EMS, Adapters, RV, Middleware, Business Management
Education
Birla Institute of Technology 1996 — 2000
B.E., Electronics & Communications Engineering
University of South Alabama
MS, Electrical Engineering
Verizon Wireless June 2009 - Present
T-Mobile October 2005 - April 2013
Skills
Account Management, Customer Experience, Customer Retention, Mobile Devices, National Retail, Telecommunications, Sales Operations, Wireless, Cellular Communications, Sales Process, Customer Satisfaction, B2B, Direct Sales, Management, Product Marketing, Sales, Solution Selling, Sales Management
Education
Bloomfield College 1999 — 2000
T-Mobile February 2014 - Present
HCL America Inc June 2012 - February 2014
HCL Technologies October 2007 - May 2012
Tata Consultancy Services 1997 - 2007
Skills
Global Delivery, Software Project..., Transition Management, PMP, SDLC, Requirements Analysis, IT Strategy, SOA, Agile Methodologies, Project Governance, Program Management, Project Delivery, Business Process, Management, Requirements Gathering, Testing, Agile Project Management
Education
Birla Institute of Technology 1995 — 1997
MTech, Electrical
King George High School, Bombay
NIT Patna
NTT DATA Americas March 2013 - Present
ArthroCare Corporation November 2012 - February 2013
T-Mobile November 2011 - November 2012
PepsiCo February 2010 - October 2011
T-Mobile January 2008 - February 2010
Roots Industries Ltd 1996 - 2001
Tulya Alloy Castings Ltd., September 1992 - August 1996
Skills
SAP Netweaver, Performance Tuning, ECC, SAP R/3, SAP PI, ERP, SAP XI, SAP ERP, SAP, SAP Basis, SAP Implementation, SAP Portal, SAP BW, ABAP, IDOC, SAP BI, SD, Business Intelligence, SAP CRM, IDoc
Education
Bharathidasan University 1995 — 1998
Bachelor of Science, Computer Science
Bharathiar University 1989 — 1992
Bsc, Computer Science
T-Mobile USA September 2007 - Present
T-Mobile August 2004 - September 2007
VoiceStream and T-MOBILE June 2002 - August 2004
Omnipoint January 1998 - June 2002
Omnipoint September 1996 - January 1998
Skills
Telecommunications, Wireless, GSM, UMTS, 3G, IP, VoIP, Cellular Communications, Vendor Management, 4G, Computer Network..., LTE, CDMA, Network Design, Troubleshooting, Switches, Mobile Devices, Ethernet, GPRS, Program Management, RF, Integration, Mobile Communications, SS7, 2G
Education
State University of New York at New Paltz 1992 — 1996
Bachelor's degree
State University of New York at Binghamton 1991 — 1993
GN ReSound August 2014 - Present
T-Mobile May 2011 - August 2014
T-Mobile March 2004 - May 2011
Skills
Leadership, Customer Retention, Recruiting, Retail, Strategy, Management, Hiring, Customer Satisfaction, Coaching, Direct Sales, Public Relations, Sales Management, Sales Process, Sales, Strategic Planning, Time Management, B2B, Training, Marketing, Mobile Devices, Cross-functional Team...
Education
Bethel University 1998 — 2002
BA, International Relations and HR Managment
T-Mobile Market DirectorT-Mobile USA2006 - Present
VoiceStream 1998 - 2000
Omnipoint Communications 1996 - 1998
Bell Atlantic Nynex 1992 - 1996
NYNEX Mobile Communications 1990 - 1996
Nynex Mobile 1990 - 1992
Education
Long Island University 1992 — 1996
MBA
Binghamton University 1987 — 1990
BS
T-Mobile December 2013 - Present
MetroPCS April 2011 - April 2013
AT&T Mobility September 2010 - March 2011
Capital One April 2009 - September 2010
Cisco 2009 - 2009
Pepsico and Capital One 2007 - 2009
PepsiCo 2007 - 2009
Countrywide Mortgage March 2007 - September 2007
Countrywide 2007 - 2007
JPMorgan Chase 2006 - 2007
Skills
Xcelsius Dashboard, Dashboard Builder, Data Analysis, Business Objects, Web Intelligence, Dashboard, Administration, System Administration, Crystal Reports, Databases, Data Warehousing, SDLC, Unix, Software Development, Performance Tuning, Informatica, ETL, Integration, Data Modeling, Data Integration, SharePoint, PL/SQL, Business Intelligence, Oracle, SSIS, Analysis
Education
Birla Institute of Technology and Science, Pilani 1999 — 2001
M.S (Software Systems), Compter Sciences
Nagpur University 1990 — 1996
Chandrapur Engg.College, Batchlor Of Mechanical Engg
T-Mobile September 2014 - Present
Amdocs December 2013 - September 2014
GE Energy June 2012 - October 2013
Mahindra Satyam October 2009 - October 2013
Philips Healthcare 2009 - 2011
Amdocs July 2004 - February 2009
Amdocs July 2004 - March 2008
MoTech Software June 2003 - June 2004
Skills
Amdocs Clarify, Weblogic, Core Java, Oracle, Requirements Analysis, SDLC, Unix, Software Project..., Eclipse, User Acceptance Testing, Telecommunications, Quality Center, Agile Methodologies, SQL, Management, Unix Shell Scripting, WebLogic, SOA, Solution Architecture, Integration, CRM, Leadership
Education
Birla Institute of Technology and Science, Pilani 2005 — 2007
MS, Software Systems
VPM Junior college 1999 — 2003
Bachelor's degree, Information Science
Visvesvaraya Technological University 1999 — 2003
BE, Information Science
Hewlett-Packard July 2013 - Present
Hewlett-Packard November 2010 - July 2013
Hewlett-Packard September 2008 - October 2010
Hewlett-Packard January 2006 - September 2008
Western Wireless Corporation 2004 - 2006
T-Mobile 1998 - 2004
Skills
Project Management, Instructional Design, Strategic Planning, Program Management, Management, Change Management, Team Leadership, Team Building, Process Improvement, Training, Account Management, Coaching, Certifications, Product Management, Leadership, Leadership Development, Strategy, Business Strategy, HP, Sales, Technical Writing, E-Learning, Cross-functional Team..., Call Centers
Education
Capella University 2001 — 2006
Ph.D., Education - Training and Performance Improvement
Boise State University 1993 — 1996
MA, English
The College of Idaho 1987 — 1991
BA, English
Comcast Business July 2014 - Present
Comcast Interactive Media April 2009 - July 2014
Comcast Cable 2007 - 2009
T-Mobile 2001 - 2006
Shop At Home Network 2001 - 2001
Skills
Leadership, Training, Process Improvement, Coaching, Customer Service, Sales, Software Documentation, Time Management, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Performance Management, Avaya, Management, Team Building, Call Center Development, Team Leadership, Telecommunications, Salesforce.com, Cross-functional Team...
Education
University of Baltimore 2009 — 2012
Bachelor's Degree, Business Administration International Business, 3.65
Bethel College (TN) 2008 — 2009
Business Administration, Business Administration, 3.83
Apple August 2012 - Present
Flix Brewhouse July 2011 - December 2013
Field Asset Services June 2008 - August 2012
Apple June 2007 - June 2008
T-Mobile December 2005 - October 2006
Skills
Customer Service, Technical Support, Microsoft Office, Microsoft Excel, Outlook, Team Building, Microsoft Word, Process Improvement, Training, Operations Management, Negotiation, PowerPoint, Real Estate, Management, Data Entry, Customer Satisfaction, Leadership, Recruiting, Interviews, Time Management, Team Leadership, Process Scheduler, Employee Relations
Education
Blinn College 2003 — 2006
Associate's degree, History
Web Development June 2003 - Present
Florida Career College 2008 - 2009
T-Mobile May 2008 - June 2008
Skills
C Programming, HTML, SQL, Dreamweaver, Adobe Fireworks, JavaScript, ActionScript, Flash, Microsoft Publisher, Microsoft Office, Instructional Technology, Educational Technology, Teaching, Curriculum Design, Educational Leadership, Instructional Design, Curriculum Development, Staff Development
Education
Periyar University 2001 — 2003
MSc, IT
Bharathiar University 1999 — 2001
B.Sc, Computer Technology
Allstate January 2012 - Present
Suddenlink Communications March 2009 - January 2012
1-800-info-fast March 2008 - March 2009
Colorado Northwestern Community College July 2007 - January 2008
T-Mobile June 2004 - July 2007
DIRECTV September 1997 - June 2004
Skills
Training, Performance Management, Leadership, Team Leadership, Call Center, Recruiting, Management, Program Management, Customer Satisfaction, Customer Retention, Telecommunications, Business Process..., Sales, B2B, Strategy, Workforce Management, Policy and Procedure...
Education
Boise State University 1980 — 1986
B.A., Communication
T-Mobile June 2008 - Present
Skills
Strategy, Wireless, Cross-functional Team..., Channel, Product Management, Mobile Devices, Project Management
Education
University of Michigan - Stephen M. Ross School of Business 2002 — 2005
MBA, Finance & Strategy
University of Toledo
MSME, Mechanical Engineering
Birla Institute of Technology and Science, Pilani 1987 — 1991
BE (Hons), mechanical engineering
Shrine Vailankanni School
Cynergy HiTech January 2015 - Present
Flextronics June 2013 - December 2013
T-Mobile June 2011 - June 2012
Touchstone Wireless (now Brightpoint TSW) December 2010 - July 2011
ATCLE May 2010 - November 2010
Touchstone Wireless August 2009 - December 2009
Foxconn S&B Industries November 2007 - December 2008
Foxconn S&B Industries February 2006 - November 2007
Foxconn S&B Industries November 2005 - February 2006
Nokia Mobile Phones January 1995 - February 2003
Skills
Wireless, Cross-functional Team..., Project Management, Program Management, Internal Audit, Testing, Root Cause Analysis, Quality Control, Management, Software Documentation, Iso 9000, Quality Assurance, Manufacturing, Process Improvement, Product Development, Quality Auditing, Quality System, Logistics, Quality Management, Continuous Improvement, Six Sigma, Lean Manufacturing, Telecommunications, ISO 9000
Education
Blinn College 1987 — 1992
A.A., Liberal Arts, 3.8
CDK Global May 2011 - Present
AT & T September 2010 - April 2011
T-Mobile December 2009 - September 2010
The Cobalt Group August 2009 - December 2009
T-Mobile USA Inc December 2005 - August 2009
Skills
Unix Shell Scripting, Oracle RAC, HP-UX, RMAN, Solaris, Unix, Oracle, Performance Tuning, High Availability, Replication, SQL, SDLC, PL/SQL, Oracle Enterprise..., AIX, Shell Scripting, IBM AIX, Databases, Requirements Analysis, Integration, Software Project..., Disaster Recovery, Linux, Data Warehousing
Education
Birla Institute of Technology and Science, Pilani
MS, Software Systems
Jadavpur University
B.E., Civil Engineering
T-Mobile 2010 - Present
Pennsylvania College of Technology August 2004 - May 2010
Penn State Cooperative Extension September 2002 - July 2005
Skills
Creative Solutions, Captivate, Higher Education, E-Learning, Teaching, Innovation, Instructional Design, ADDIE, Training, Microsoft Office, Technical Writing, Cross-functional..., Sales Operations, Staff Development, Curriculum Design, Curriculum Development, Photoshop, Learning Management..., Collaboration, Learning Management, SnagIt, Adult Education, Technical Training
Education
Bloomsburg University of Pennsylvania 2006 — 2010
Masters of Science, Instructional Technology with a Corporate Emphasis
Penn State University 2000 — 2001
Certificate, WebMaster
Kutztown University of Pennsylvania 2000 — 2000
Professional Development Hours to Maintain Teaching Credential
University of Washington 1996 — 1997
Professional Development Hours to Maintain Teaching Credential
Seattle Pacific University 1996 — 1996
Professional Development Hours to Maintain Teaching Credential
Western Washington University 1996 — 1996
Professional Development Hours to Maintain Teaching Credential
California Polytechnic State University-San Luis Obispo 1979 — 1982
Professional Development Hours to Maintain Teaching Credential
Penn State University 1976 — 1980
Bachelor of Science, Art Education
T-Mobile October 2014 - Present
T-Mobile December 2013 - Present
Vodafone Türkiye February 2011 - December 2013
Avea May 2008 - November 2010
Ping Digital February 2008 - May 2008
Sirius Consulting September 2007 - March 2008
U.S. Department of Commerce January 2003 - August 2003
Skills
VAS, Telecommunications, Mobile Applications, GSM, Solaris, Wireless, Linux, NFC, Operations Management, SQL, Mobile Telephony, IT Operations, Mobile Devices, Mobile Communications, Networking, 3G, .NET, Vendor Management, Troubleshooting, Network Design, Software Development, Mobile Technology, Red Hat Linux, Operating Systems, Testing, Microsoft SQL Server, Java, GPRS, IP, UMTS, Mobile..., Intelligent Networks, Windows Server, System Administration, BSS, Core Network, Open Source Software, Telco, CRM, TCP/IP, Oracle, SS7, SIP, Integration, LTE, Mobile Internet, Service Level Management, PCRF, Evolved Packet Core, Service Integration
Education
Boğaziçi University 2007 — 2009
Masters, BIS
The University of Göttingen 2005 — 2007
Diplom, Economics, Socioeconomic History
University of Alaska Anchorage 2000 — 2005
BA, German, Economics
Dell September 2010 - Present
Dell June 2006 - September 2010
CVS Caremark Corporation October 2005 - June 2006
T-Mobile 2004 - 2005
T-Mobile 2002 - 2004
Skills
Vendor Management, Project Management, Process Improvement, Cross-functional..., Leadership, Call Center, Performance Management, Scheduling Management, Workforce Management, Resource Management, Forecasting, Analytics, Telecommunications, Data Analysis, Aspect, Avaya, Call Centers, Training, Customer Satisfaction, Enterprise Software, Customer Experience, Project Planning, Sales Operations, Human Resources, Sales, Business Process..., Management, Cross-functional Team..., Salesforce.com, Business Analysis, Budgets, Team Leadership
Education
Bethel College (TN) 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Middle Tennessee State University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences, General
T-Mobile July 2015 - Present
Blevins Publishing March 1997 - July 2015
Wireless Advocates June 2015 - June 2015
Skye Wireless February 2013 - June 2015
Best Mobile LLC. June 2010 - January 2013
Macoupin Democratic Press 2005 - 2010
Market Source, Inc March 2009 - November 2009
Verizon Plus! May 2007 - August 2008
Adecco Group January 2006 - June 2006
Express Employment Professionals November 2003 - July 2005
Skills
Inventory Management, Selling, Customer Satisfaction, Merchandising, Sales Operations, Telecommunications, Sales, Sales Management, Team Building, Customer Service, Training, Solution Selling, Leadership, Customer Experience, Retail, Direct Sales, Customer Retention, Social Networking, Account Management, Team Leadership, Management, Call Centers, Salesforce.com, Cold Calling, Retail Sales, Sales Process, B2B, Coaching, Mobile Devices, Team Management, Marketing Strategy, Store Management, Wireless, Recruiting, Marketing Communications, Product Development, Microsoft Office, Social Media Marketing, New Business Development, Event Planning, Contract Negotiation, Social Media, Public Speaking, Sales Presentations, Cross-functional Team..., Operations Management, Online Advertising, Event Management, Networking, CRM
Education
Kaplan University 2011 — 2013
Masters, Legal Studies, General
Blackburn College 1997 — 2002
Bachelor of Arts (BA), History
Wireless Zone - Verizon Wireless Premium Retailer 2010 - Present
Higher Brain Living August 2012 - Present
EXRS Wireless July 2009 - September 2010
Army National Guard June 2001 - June 2009
Lin Pictures January 2009 - April 2009
T-Mobile September 2005 - January 2009
Skills
Wireless, Mobile Technology, Direct Sales, Entrepreneurship, Sales, Retail, Mobile Devices, Sales Management
Education
Bethel University 2005 — 2009
Bachelor of Arts (BA), Media Communication
T-Mobile May 2001 - Present
Education
Bharathiar University 1994 — 1997
T-Mobile May 2013 - Present
MetroPCS 2012 - 2013
MetLife Home Loans 2011 - 2011
Capital One 2010 - 2010
Millennium Technical Solutions March 2008 - November 2009
AT&T 2006 - 2008
Comerica Bank August 2005 - May 2006
Inergy Automotive Systems December 2001 - November 2004
Hewlett-Packard July 1997 - November 2001
Skills
Program Management, SDLC, PMP, Vendor Management, Project Management, ITIL, IT Management, Process Improvement, Software Project..., Telecommunications, Data Warehousing, PMO, Change Management, Budget Management, Cost Management, SOX Compliance, Business Process..., IT Service Model, User Acceptance Testing, Agile Project Management, Program Development, Performance Improvement, POS Applications, Technology Integration, Team Building
Education
Bharathidasan University 1995 — 1997
M.Sc, Computer Science
Bharathidasan University 1992 — 1995
BS, Computer Science
EXIN
ITIL, IT Infrastructure Management
PMI
PMP, Project Management
Cornerstone OnDemand February 2015 - Present
T-Mobile March 2014 - February 2015
Lumenis March 2012 - September 2013
Balance Point August 2009 - March 2012
ADP March 2004 - May 2009
Gannett November 2000 - March 2004
Packet Publications 1997 - 2000
Montgomery Publishing 1994 - 1997
Skills
SaaS, CRM, Leadership, Cold Calling, Advertising, Salesforce.com, Sales Presentations, Time Management, Medical Devices, New Business Development, Capital Equipment, Solution Selling, Lead Generation, Management, Sales, PEO, Microsoft Excel, Sales Operations, Recruiting, Benefits Administration, Process Improvement, Networking, B2B, Sales Process, Customer Acquisition, Sales Effectiveness, Employee Benefits, Payroll, Event Planning, Account Management, Selling, Marketing
Education
Bloomsburg University of Pennsylvania 1990 — 1992
Bachelor of Arts, Mass Communications/Journalism
Shippensburg University of Pennsylvania
Guild Mortgage Company-NMLS #3274 June 2013 - Present
T-Mobile June 2007 - August 2012
AT&T February 2002 - June 2007
Skills
Wireless, Telecommunications, Cellular Communications, Solution Selling, Direct Sales, 4G, Mobile Devices, Unified Communications, VoIP, Customer Experience, Mobile Communications, Account Management, GSM, Mobile Technology, Sales Operations, Customer Retention, Customer Service, Customer Satisfaction, Team Leadership, Sales
Education
Washington State University 1991 — 1993
B.A., Sociology and Minor in Business
Big Bend Community College 1989 — 1991
Associate of Arts (AA)
Bridgewater State University September 2013 - Present
Blue Hill Helicopters July 2012 - April 2013
T-Mobile January 1999 - September 2010
Education
Precision Helicopters 2009 — 2010
experience
Berklee College of Music 1997 — 1999
None, Education, Did not graduate
Musclepharm September 2014 - Present
T-mobile January 2009 - September 2010
Carlson Leisure Travel Services August 2003 - October 2008
Skills
Accounting, Customer Satisfaction, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Budgets, Process Improvement, Teamwork, Team Leadership, Analysis, Outlook
Education
Southern New Hampshire University 2015 — 2017
Master’s Degree, Data Analytics
Eastern Oregon University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
Boise State University 1999 — 2001
Economics
Dun & Bradstreet Credibility Corp. August 2011 - Present
T-Mobile October 2009 - August 2011
Simply Wireless August 2007 - October 2009
Skills
Financial Services, Financial Reporting, Financial Accounting, Sales Management, Sales Operations, Salesforce.com, Direct Sales, Management, Retail Sales, Telecommunications, New Business Development, Business Development, Marketing Strategy, Training, Sales Leadership..., Training Management
Education
Bloomsburg University of Pennsylvania 2007 — 2011
Physical Therapy/Therapist
T-Mobile September 2009 - Present
Penske Truck Leasing 2007 - 2009
Education
Bob Jones University