T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
T-Mobile
Skills
Telecommunications, Wireless, 2G, Call Center, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Mobile Devices, Mobile Technology, SDH, Strategic Partnerships, Cellular Communications
Education
Tennessee Technological University 2001 — 2002
Computer Engineering
La Vergne High School 1998 — 2001
High School, General Studies
ACE Cash Express February 2012 - Present
NHC Richland Place November 2009 - August 2012
T-Mobile June 2007 - January 2009
Goody's Family Clothing November 2005 - November 2007
Skills
General office duties, PowerPoint, Excel, Customer Service, Telephone Skills, Training, Microsoft Office, Teamwork, Retail, Microsoft Excel, Cash Flow, Process Scheduler, Fax, Data Entry, Office Management, Outlook, Filing
Education
Tennessee State University 2012 — 2014
Master of Science (MS), School Psychology
Tennessee State University 2009 — 2011
Bachelor of Science, Psychology
T-Mobile October 2011 - Present
Walt Disney World May 2010 - October 2011
Skills
Telecommunications, Project Management, Microsoft Office, Microsoft Excel, Customer Service, Strategic Planning, Linux, VoIP, Team Leadership, Sales Management, Wireless, New Business Development, Negotiation, Product Management, Business Strategy, Account Management, Windows, Mobile Devices, Customer Retention, Sales Process, Sales, Customer Experience, Cellular Communications, Quotas, Merchandising, 4G, Mobile Communications, Mobile Technology, Solution Selling, Retail Sales, Sales Presentations, Training, Blackberry, Team Building, Smartphones
Education
Texas Southern University 2011 — 2015
Premera Blue Cross March 2012 - Present
AT&T March 2011 - March 2012
T-Mobile August 2010 - March 2011
Department of Motor Vehicles August 2009 - August 2010
T-Mobile May 2008 - June 2009
Supremesoft Corporation November 2007 - May 2008
Skills
Agile Methodologies, SDLC, Requirements Analysis, Telecommunications, Business Analysis, Project Management, Reporting & Analysis, MS Technologies, Healthcare, SQL Server Management..., Business Requirements, SharePoint, Requirements Gathering, User Acceptance Testing, Visio, Software Project..., Integration, Vendor Management, Software Development, SQL
Education
Texas A&M International University
T-Mobile May 2013 - Present
MetroPCS August 2011 - May 2013
Abington School District 2005 - 2011
T-Mobile October 2005 - July 2010
Sprint 2001 - 2004
Skills
Sales, Telecommunications, Customer Retention, Customer Experience, Customer Satisfaction, Retail, Sales Process, Team Leadership, Customer Service, Store Management, Merchandising, Training, Retail Sales, Inventory Management, Coaching, Recruiting, Marketing, Sales Presentations, Mobile Devices, Employee Training, Direct Sales, Time Management, Team Building, Planograms, Product Marketing, Building Relationships, Cellular Communications, Outlook
Education
Temple University 1999 — 2003
Bachelor of Science in Education
Penn State University 1996 — 1999
Elementary Education and Teaching
Father Judge High School 1991 — 1995
Global Currency Inc. November 2013 - May 2015
T-Mobile June 2011 - October 2013
Lincoln Financial Group May 2013 - September 2013
Skills
Finance, Financial Risk, Financial Reporting, Financial Analysis, Cash Management, Portfolio Management, Cross Selling, Deposits, Credit Risk, Financial Planning, Securities, 401k Rollovers, Lines Of Credit, Stock Management, Stock Trading, Stock Picking, WordPress, SAP, SharePoint, CSS, Data Analysis, Microsoft Office, PowerPoint, Microsoft Excel, SQL, MySQL, Databases
Education
Temple University - Fox School of Business and Management 2009 — 2014
Bachelor of Business Administration (BBA), Finance, Management Information Systems, 3.40
Franklin Towne Charter High School 2002 — 2006
High School Diploma, 12
T-Mobile September 2015 - Present
T-Mobile March 2010 - Present
Buckle, Inc. December 2009 - March 2010
Skills
Staff Development, Sales, Project Management, Public Speaking, Account Management, Negotiation, Spanish, Customer Service, Training, Management, Retail, Customer Retention, Wireless, Inventory Management, Outlook, Mobile Devices, Leadership, Team Building, Microsoft Office, Customer Satisfaction, Store Management, Leadership Development, Coaching, Recruiting, Hiring, Sales Management, Sales Operations, Team Leadership, Customer Experience, Retail Sales, Loss Prevention, Interviews
Education
University of North Texas 2010 — 2013
Liberal Studies, Business/Commerce & English
Texas A&M University 2007 — 2010
Communications
T-Mobile September 2013 - September 2014
Foot Locker December 2009 - September 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership
Education
Texas A&M University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Connectivity Source February 2014 - Present
ConocoPhillips November 2013 - January 2014
T-Mobile December 2011 - October 2013
Sprint Nextel 2010 - 2011
Enterprise Rent A Car January 2009 - October 2010
Skills
Customer Service, Problem Solving, Direct Sales, Business Process..., Telecommunications, Team Management, Account Management, Sales Management, Marketing, Cold Calling, New Business Development, Time Management, Employee Training, Training, Management, Sales, B2B, Retail, Selling, Team Building, Leadership, Business Development, Customer Satisfaction, Team Leadership, Call Centers
Education
Texas Southern University 2000 — 2006
Bachelor of Arts (B.A.), Psychology
Central Senior High School 1997 — 2000
Nokia Systems and Networks, and T-Mobile January 2008 - Present
EXI Parsons - Tangent / T Systems June 2008 - December 2008
T-Mobile July 2006 - November 2007
Cingular Wireless August 2004 - July 2006
Education
Texas A&M University-Kingsville
Bachelor of Science (B.S.)
Verizon Wireless June 2014 - Present
T-Mobile May 2013 - June 2014
AT&T September 2012 - December 2012
T-Mobile January 2006 - June 2012
T-Mobile October 2005 - December 2005
NEXTEL April 2005 - September 2005
Cingular October 2004 - December 2004
Skills
3G, 2G, CDMA, GPRS, WCDMA, RF, Actix, LTE, TEMS, Telecommunications, Wireless, Visio, UMTS, GSM
Education
Texas A&M University-Corpus Christi 2001 — 2004
Bachelor of Science (B.S.), Computer Science, 3.14
The University of Texas at Dallas 1998 — 2001
Electrical Engineering
Garland High School 1994 — 1998
T-Mobile May 2012 - September 2013
Fresno Grizzlies January 2012 - September 2013
East Texas Pump May 2010 - August 2010
Madden's Casual Gourmet February 2007 - May 2010
Skills
Marketing, Management, Sales, Entertainment, Sports Marketing, Sports, Event Management, Event Planning, Cold Calling, Social Media, Social Networking, Public Relations, Customer Service, Media Relations, Account Management
Education
Texas A&M University 2004 — 2009
Bachelors, Sports Management
Vaudeville Cafe September 2015 - Present
Stand-Up Comedian July 2011 - Present
Vaudeville Cafe May 2007 - Present
GoldBond Inc. May 2012 - August 2013
Gold's Gym November 2006 - May 2007
T-Mobile July 2006 - November 2006
Skills
Navision, Sarcasm, Theatre, Stand-up Comedy, Sales, Telecommunications, Creative Direction, Creative Writing, Motivational Speaking, Microsoft Office, PowerPoint, Improvisation, Humor, B2B, Film, Short Films, Music Videos, Performing Arts, Public Speaking, Account Management, Hands-on Training, Social Media Marketing, Comedy, Advertising, Character Actor, Social Media, Management, Entertainment, Acting, Emcee, Trade Shows, Sketch Comedy, Stage, Television, Screenwriting, Marketing, Improvisational Comedy, Drama, Video Production, Film Production, Radio, Commercials, Voice Over, Festivals, Stage Combat, Physical Comedy, Plays, Musical Theatre
Education
White County High School 2000 — 2004
Tennessee Technological University
Rimini Street July 2015 - Present
DLA Piper September 2014 - July 2015
T-Mobile January 2013 - April 2014
Keeling Patents & Trademarks, LLC August 2011 - November 2012
Weatherford October 2010 - June 2011
Museum of Fine Arts, Houston May 2010 - August 2010
University of Houston Law Center December 2009 - June 2010
The Three Graces June 2005 - July 2008
Texas Senate May 2006 - August 2006
Skills
Legal Research, Legal Writing, Westlaw, Intellectual Property, Trademarks, Patents, Patent Prosecution, Copyright Law, Licensing, Delphion, LexisNexis, Patentability, Patent Searching, Corporate Law, Contract Negotiation, Negotiation, Contract Law, Real Estate Transactions, Registered Patent..., Corporate Governance, Environmental Law, Document Drafting, Business Formation
Education
University of Houston Law Center 2008 — 2011
J.D. (Cum Laude), Law
Texas State University 2003 — 2007
B.S.T. (Summa Cum Laude), Engineering Technology with a specialization in Environmental Systems and a minor in Mathematics
Texas Lutheran University 2002 — 2003
Verizon January 2013 - Present
T-Mobile April 2008 - December 2012
Circuit City September 2004 - April 2008
Skills
Customer Satisfaction, Retail, Sales, Store Management, Customer Experience, Sales Management, Merchandising, Customer Retention, Inventory Management, Customer Service, Loss Prevention, Income Statement, Retail Sales, Team Building, Team Leadership, Profit, Management, Inventory Control, P, B2B, Visual Merchandising, Training, Hiring, Coaching, Performance Management, Recruiting, Strategic Planning, Sales Process, Cold Calling
Education
University of Phoenix 2011 — 2012
Bachelor of Business Administration (B.B.A.), 3.6
Texas A&M University-San Antonio 2010 — 2011
Bachelor of Business Administration (B.B.A.), 3.4
Texas A&M University-Corpus Christi 2004 — 2010
Business Administration and Management, General
W.B. Ray High School 2000 — 2004
Locs And Stitches January 2011 - Present
Providence OB GYN September 2012 - July 2013
SunTrust Bank September 2010 - August 2012
AmMed Direct March 2008 - August 2010
AMMED Direct LLC March 2008 - March 2010
Emdeon March 2006 - February 2008
WEBMD EMDEON March 2005 - March 2006
Andrea Tarpley February 2004 - February 2005
T-Mobile September 2000 - December 2003
T-Mobile August 2000 - August 2003
Skills
Training, Leadership, Call Centers, Customer Satisfaction, Management, Customer Service, Coaching, Software Documentation, Process Improvement, Sales, Call Center, Marketing, Team Building, Account Management, Program Management, Time Management, Budgets, Recruiting, Outlook, Microsoft Excel, Microsoft Word, Team Leadership, Strategic Planning, Analysis, Sales Management, Customer Support, Siebel, Human Resources, Employee Training, Healthcare, Access, Technical Support, PowerPoint, Teamwork, Lotus Notes, Executive Management, Team Management, Operations Management, Customer Retention, SharePoint, Clothing Designer
Education
Tennessee State University 1981 — 1983
Whites Creek High School
RenWeb School Management Software February 2011 - Present
T-Mobile December 2008 - December 2010
The Tipton Group 2006 - 2008
Skills
Training, Employee Training, Sales, Program Management, Customer Service, Strategic Planning, Microsoft Office, E-Learning, Public Speaking, Curriculum Design
Education
The University of New Mexico 2010 — 2011
Texas A&M University 2003 — 2005
T-Mobile December 2014 - Present
T-Mobile 2010 - Present
Twin Creeks Rehabilitation Hospital July 2007 - December 2010
MCI Telecommunications 1997 - January 2001
MCI Corporation 1989 - 1999
Skills
Leadership, Event Planning, Customer Service, Project Management, Budgets, Team Building, Process Improvement, Microsoft Office, PowerPoint, Management, Microsoft Excel, Employee Training, Customer Satisfaction, Call Centers, Sales, Account Management, Salesforce.com, Team Leadership, Direct Sales, Sales Management, Program Management, Sales Operations
Education
Texas A&M University 1982 — 1986
BA, Marketing
T-Mobile March 2015 - Present
Microsoft May 2010 - November 2014
Microsoft June 2007 - May 2010
Texas Instruments March 2007 - June 2007
Texas Instruments January 2006 - March 2007
Texas Instruments March 2005 - January 2006
Texas Instruments July 2002 - March 2005
Skills
Software Project..., Cloud Computing, Product Management, Program Management, Agile Methodologies, Agile Project Management, Integration, Software Engineering, Scrum, Software Design, Enterprise Software, Cross-functional Team..., Vendor Management, SDLC, SharePoint, Software Development, Management, Project Management, Business Analysis, Requirements Analysis, Leadership, CRM
Education
Texas A&M University 1998 — 2002
Bachelor's Degree, Management Information Systems and Services
The University of Texas at Dallas 2004 — 2006
Master of Business Administration (M.B.A.), Marketing & Organizational Behavior
T-Mobile January 2015 - Present
T-Mobile US April 2010 - December 2014
AT&T Mobility October 2001 - April 2010
Skills
Account Management, Team Leadership, Business Development, Strategy, Management, Leadership, Direct Sales, Retail, B2B, Customer Retention, Managed Services, Sales, Wireless, Team Management, Telecommunications, GSM, Sales Management, Cellular Communications, Coaching, LTE, Mobile Devices, Customer Satisfaction, Solution Selling, Channel, Sales Operations, Professional Services, Mobile Applications, Project Planning, Mobile Technology
Education
Texas A&M University 1990 — 1995
Bachelor of Science, Industrial Distribution
mGive powered by Rally4 October 2013 - Present
AT&T July 2011 - February 2013
Paychex April 2010 - November 2010
T-Mobile April 2004 - December 2009
Compass International February 2003 - February 2004
Skills
Sales, Management, Account Management, Sales Operations, Strategic Planning, New Business Development, Sales Management, Strategic Partnerships, Training, Marketing, Business Development, Time Management, Salesforce.com, Sales Process, Human Resources, Team Building, Selling, Outsourcing, Direct Sales, Customer Service, Contract Negotiation, Payroll, Negotiation, Management Consulting, B2B
Education
Texas A&M University 1997 — 2002
BS, Industrial Distribution
T-Mobile June 2010 - Present
Jamba Juice June 2004 - June 2010
Skills
Food Service, Restaurant Management, Restaurants, Food & Beverage, Retail, Sales, Training, Leadership, Management, Coaching, Payroll, Temporary Placement, Retail Sales, POS, Merchandising, Income Statement, Inventory Management, Loss Prevention, Inventory Control, Team Building, Sales Management, Team Leadership, Performance Management, Microsoft Excel, Hiring, Leadership Development, Customer Satisfaction, Employee Training, Time Management, Forecasting, Customer Service, Teamwork, Outlook, Microsoft Office, Strategic Planning, Customer Experience, Customer Retention, Marketing Strategy
Education
Texas Southern University 2001 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Samsung Telecommunications America October 2012 - Present
T-Mobile October 2002 - October 2012
Skills
Direct Sales, Wireless, Telecommunications, Solution Selling, Sales Operations, Sales Management, Sales, Account Management, Mobile Devices, Sales Presentations, Sales Process, Customer Retention, B2B, Customer Satisfaction, Cold Calling, Customer Experience, Team Leadership, Cellular Communications, Competitive Analysis, Product Marketing, Retail, Building Relationships, Merchandising, Mobile Technology, Team Building, Training, Marketing, VoIP, Networking, Product Management, Marketing Strategy, Employee Training, Customer Service, Store Management, Operations Management, Mobile Communications, Hiring, Coaching, Inventory Management, Managed Services, Trade Shows, POS, Planograms, Store Operations, CDMA, Loss Prevention, Retail Sales, Profit, People Development, Social Networking
Education
Texas A&M University 1996 — 1998
Associate's degree, Landscape Architecture
RANDA Solutions February 2015 - Present
Asurion January 2013 - March 2015
Tennessee State University/ TN-Score January 2012 - December 2012
Verizon Wireless August 2009 - November 2012
T-Mobile May 2004 - December 2008
Tennessee State University December 2001 - May 2004
Skills
Software Quality..., Cucumber, Selenium, Selenium WebDriver, Selenium Testing, Quick Test Professional, Agile Testing, Scrum, HP Quality Center, Test Automation..., Agile Methodologies, Web Application Design, Web Services API, JIRA, Jenkins, Confluence, Eclipse, Java, C#, C++, VB.NET, Programming, Linux, SQL, Algorithms, HTML 5, Testing, Xcode, Microsoft Applications, Project Management, Microsoft Visual Studio..., Dreamweaver, Visual C++, BMC Remedy Ticketing..., Visual Studio, Python, Programming Languages, Basic, Netbean, Windows & Mac operating..., IBM Servers, User Manager..., Samson Applications, Remedy Ticketing System, Track Man, ACSS, Networking and Data...
Education
Tennessee State University 2007 — 2012
Bachelor of Science (B.S.), Computer Science, 3.0
Lexmark International, Inc. October 2014 - Present
IBM Global Process Services April 2009 - Present
T-Mobile January 2007 - September 2008
Skills
Requirements Analysis, ITIL, Business Analysis, SQL, SaaS
Education
Tennessee State University 2002 — 2006
Political Science and Government
T-Mobile June 2015 - Present
T-Mobile March 2015 - Present
Dahill February 2012 - March 2015
Dahill February 2011 - February 2012
UPS February 2008 - February 2011
Skills
Cold Calling, Solution Selling, Sales Process, B2B, Managed Print Services, Sales Presentations, Direct Sales, Account Management, Lead Generation, Salesforce.com, Customer Retention, Selling, Sales Operations, Major Accounts, Business Development, Sales, Management
Education
Texas A&M University-Corpus Christi 2007 — 2010
Bachelor of Arts (BA), Business/Corporate Communications
Events DC August 2013 - Present
T-Mobile January 2013 - July 2013
T-Mobile July 2011 - December 2012
Kindred the Family Soul 2008 - July 2011
Carol H. Williams Advertising 2007 - 2008
Nu America Agency 2006 - 2007
Kindred the Family Soul 2002 - 2006
Persaud Brothers 2000 - 2002
Bacardi 1999 - 2000
PepsiCO 1998 - 1999
Skills
Relationship Marketing, Social Media Marketing, Marketing, Social Media, Strategic Partnerships, Event Management, Sponsorship, Event Planning, Advertising, Brand Development, Account Management, Product Marketing
Education
Temple University - Fox School of Business and Management
Bachelor of Business Administration (BBA), Marketing
T-Mobile September 2000 - Present
Education
Texas A&M University
T-Mobile December 2014 - Present
Allen Technologies July 2012 - October 2014
Travelocity May 2012 - July 2012
Polycom April 2010 - May 2012
Polycom June 2009 - March 2010
AT&T Mobility June 2006 - June 2009
Flextronics February 2006 - June 2006
Skills
Cross-functional Team..., Emerging Technologies, Product Management, Product Lifecycle..., Mobile Devices, Agile Methodologies, Go-to-market Strategy, Telecommunications, Competitive Analysis, Product Development, Unified Communications, VoIP, Managed Services, Cloud Computing, Manufacturing, Integration, Strategy, Testing, Management
Education
The University of Texas at Austin - The Red McCombs School of Business 2007 — 2010
Master of Business Administration (MBA)
University of Texas at Arlington 2003 — 2005
M.S., Electrical Engineering
Texas A&M University 1999 — 2003
B.S., Computer Engineering
Cisco Systems April 2012 - Present
Pfizer May 2010 - April 2012
T-Mobile 2009 - 2010
Skills
Storage Area Networks, Brocade, Clariion, HP-UX, SAN, Storage, NetApp, EMC Storage, Cisco Technologies, Storage Management, NAS, Solaris, Data Center, High Availability
Education
Texas A&M University-Kingsville 2007 — 2008
Master's degree, Electrical and Electronics Engineering
T-Mobile October 2012 - Present
T-Mobile May 2011 - October 2012
Gap Inc. July 2008 - April 2011
Victoria's Secret July 2007 - July 2008
Gap Inc./Old Navy November 1999 - July 2007
Skills
Leadership Development, Driving Business Growth, Strategic Leadership, Strategic Planning, Talent Management, Building Relationships
Education
Texas A&M University-Kingsville
Aramark March 2015 - Present
Janie and Jack November 2014 - January 2015
US Bank April 2014 - October 2014
Best Buy July 2013 - October 2013
AT&T February 2012 - June 2013
Dell Computers November 2010 - November 2011
T-Mobile September 2009 - October 2010
General Licensing August 2008 - December 2008
Intern-General Licensing September 2007 - October 2008
Skills
Salesforce.com, Sales Operations, Sales, Customer Satisfaction, Account Management, Marketing, Customer Service, Merchandising, Social Networking, Sales Management, Inventory Management, Outlook, Microsoft Office, Telephone Skills, PowerPoint, Retail, Customer Experience, Customer Retention, Direct Sales, Leadership, Cold Calling, Team Building, Telecommunications, Wireless, Event Planning, Retail Sales, Negotiation, Social Media, Event Management, Microsoft Word, Project Management, Selling, Time Management, Training, Product Marketing, Networking, Research, Sales Process
Education
University of Phoenix 2012 — 2015
Master of Business Administration (MBA), Accounting
Tennessee State University 2005 — 2010
B.S, Music; Commercial Music (business emphasis)
Veterans Health Administration, VA Medical Center Nashville June 2013 - Present
Veterans Health Administration, VA Medical Center Nashville January 2008 - June 2013
Vanderbilt University Medical Center January 2007 - January 2008
T-Mobile August 2007 - December 2007
Skills
Healthcare, Microsoft Office, Customer Service, Hospitals, Microsoft Excel, Microsoft Word, Strategic Planning, PowerPoint, Healthcare Management, Clinical Research, Research, Public Speaking, Healthcare Information..., Medical Terminology, Patient Safety, Acute Care
Education
Bethel University 2012 — 2013
MBA, Healthcare Administration
Tennessee State University
BS, Interdisciplinary Studies Con. Psychology
United Real Estate May 2012 - Present
T-Mobile November 2013 - October 2014
Keller Williams Dallas City Center November 2010 - May 2012
The Forum April 2009 - November 2010
España Mediterranean Cuisine May 2005 - March 2009
Skills
Direct Sales, Solution Selling, Sales Leadership..., Reps, Territory Development, Strategic Selling, Sales Growth, High-Impact Sales..., Real Estate, Social Media Marketing, Condos, Marketing, Listings, Referrals, Customer Service, Wireless, B2B, Social Networking, Customer Experience, Property, Sales, Buyers, Selling, Negotiation
Education
Legends Real Estate School 2010 — 2010
Real Estate
Texas A&M University-Kingsville
Business, Phycology
REC Silicon December 2014 - Present
Next Level Business Services, Inc. January 2014 - Present
T-Mobile September 2012 - Present
Chicago Business Intelligence Group June 2012 - September 2012
Intel June 2011 - March 2012
Independent Artificial Intelligence Research and Development August 2009 - May 2011
Justin Workwear Alaska/IME INC. March 2005 - March 2009
Regence BlueCross BlueShield Healthcare September 2004 - March 2005
Merix Corporation July 2004 - August 2004
Menlo Worldwide February 2004 - June 2004
Skills
Data Warehousing, Data Modeling, SDLC, Business Intelligence, Databases, Business Objects, Oracle, Microsoft SQL Server, ETL, Business Analysis, Requirements Analysis, Dimensional Modeling, Business Process, Enterprise Architecture, Integration, Web Services, Testing, Analysis, Process Improvement, Data Analysis, T-SQL, Project Management, Quality Assurance, Informatica, SharePoint, .NET, Visio, PL/SQL, Agile Methodologies, Database Design, Erwin, CRM, Vendor Management, Data Mining, Requirements Gathering, Software Project..., SAP, Strategy, Telecommunications, Solution Architecture
Education
Texas A&M University
BSEE, Electical Engineering
USAF Pilot Training
Senior Pilot, 3500+ hours
University of Oklahoma
Master Business Administration
Webster University
MABA, Business Administration
Webster University
MCRIM, Computer Resource and Information Management
Cakes by Dani Did It January 2012 - Present
Wyndham Worldwide March 2011 - October 2011
Texas Department of Public Safety May 2010 - January 2011
The Sports Authority August 2007 - May 2010
T Mobile June 2004 - August 2006
Education
Texas Southern University
University of Houston
Verizon Wireless June 2011 - Present
SBLI USA February 2007 - Present
T-Mobile November 2001 - November 2007
Education
Tennessee State University 2001 — 2008
BA, Liberal Arts
Volunteer State Community Collegw 1993 — 1999
AAS, Paralegal
Ericsson, Inc. September 2012 - March 2015
Ericsson, Inc. October 2011 - September 2012
M+W Group March 2011 - August 2011
Capgemini Consulting / Southern California Gas Company February 2011 - March 2011
Tenet Healthcare September 2010 - January 2011
Ericsson Inc. June 2009 - September 2010
T-Mobile May 2004 - April 2009
MBNA Hallmark Information January 2002 - November 2003
Alcatel-Lucent 1995 - 2001
NORTEL NETWORKS January 1991 - October 1992
Skills
Visio, MS Project, Windows, ClearQuest, SharePoint, PowerPoint, VPN, Firefox, Unix, CA Clarity, Integration, SDLC, Testing, Telecommunications, Wireless, Management, Vendor Management, Project Management, Leadership, PMO, Software Documentation, Process Improvement, Project Planning, Cross-functional Team..., Troubleshooting, Team Building, Business Intelligence, Databases, Networking, Software Development, Requirements Gathering, TCP/IP, Analysis, SQL, Security, Oracle, Project Portfolio..., Requirements Analysis, Perl, Java, Enterprise Software, Software Project..., VoIP, Quality Assurance, PMP, Program Management, Solaris, System Deployment, IT Management, Agile Methodologies
Education
Texas A&M University
Bachelor of Science (BS), Computer Science
Villanova University
COMPUTER ASSOCIATES, CA Clarity
Verizon Wireless April 2010 - Present
T-Mobile October 2005 - April 2010
Sprint Nextel December 1999 - March 2003
Skills
Wireless, Telecommunications, Call Center, LTE, Customer Retention, VoIP, Direct Sales, Solution Selling, Customer Satisfaction, MPLS, Mobile Devices, Customer Experience, IP, Wireless Networking, Cold Calling, Account Management, Ethernet, Telephony, Managed Services, Unified Communications, Call Centers, Cross-functional Team..., Performance Management
Education
Tennessee State University 1992 — 1995
Associate's degree, Criminal Justice/Police Science
University of Phoenix-Nashville Campus
Bachelor of Science (BS), Business Administration and Management, General
Capgemini January 2013 - Present
T-Mobile November 2009 - December 2012
Magaw Medical 2011 - 2011
Skills
Entrepreneurship, Customer Service, Sales, Team Leadership, Microsoft Office, Leadership, Selling, Cold Calling, PowerPoint, SharePoint, Negotiation, Strategic Planning, Market Research, Presentations, Android, Windows Phone, Microsoft Excel, Coaching, Team Building, Team Management, Leadership Development, Social Networking, WordPress, cPanel, Google Docs, Google Apps, Creative Problem Solving, Google Analytics, Captiva, Input Accel, Documentum, xCP, Visual Basic, Captiva Capture 7.1, MySQL, PHP, PhpMyAdmin, Trello
Education
Texas Christian University - M.J. Neeley School of Business 2010 — 2012
Bachelor's degree, Entrepreneurial Management
Utah State University
Nationwide Insurance February 2014 - Present
LexisNexis April 2013 - December 2013
GE Energy November 2011 - December 2012
Harland Clarke June 2011 - November 2011
T-Mobile February 2011 - June 2011
Walmart October 2010 - January 2011
Missouri dept of Corrections 2010 - 2010
MytecSoft 2008 - 2009
Texas A&M University-Commerce October 2006 - December 2007
Skills
Java, Eclipse, SQL, Unix, PL/SQL, Struts, JSF, Web Services, DB2, Oracle, Business Intelligence, EJB, JBoss Seam, JavaScript, Hibernate 3.1, Agile, Lean Software..., Scrum, Continuous Integration, Spring, SoapUI, JUnit, JDBC, Maven, JSP, Jasper Reports, Git, Tortoise SVN, HornetQ, Shell Scripting, RAD, FileNet, Trexo Framework, JBoss Application Server, WebSphere Application..., Glassfish, Agile Methodologies
Education
Texas A&M University-Commerce 2006 — 2007
Master's degree, Computer Science, A
VNR VJIET 2001 — 2005
Bachelor's degree, Computer Science, A
Kauffman Tire April 2010 - May 2015
Overhead Door Company of Atlanta 2008 - 2009
T-Mobile 2003 - 2006
Skills
Customer Satisfaction, Customer Retention
Education
Tennessee State University 1999 — 2005
Bachelor of Science (BS)
Sprint July 2013 - April 2015
Sprint May 2012 - August 2012
T-Mobile December 2007 - August 2011
Alcatel-Lucent March 2005 - December 2007
Texas A&M University February 2004 - December 2004
Skills
Wireless, GSM, Telecommunications, Cross-functional Team..., 3G, UMTS, SS7, LTE, Networking, TCP/IP, SIP, Strategy, Wireless Networking, VoIP, IP, Systems Engineering, Product Marketing, Market Research, 4G, Competitive Analysis, Vendor Management, Core Network, CDMA, Thought Leadership, SIGTRAN, ISUP, Communication Protocols, UMA, Customer Insight, Social Media, Client Facing Skills, Financial Modeling, Decision Support, Business Case...
Education
University of Notre Dame - Mendoza College of Business 2011 — 2013
Master of Business Administration, Corporate Finance, Consulting
Universidad Alberto Hurtado 2012 — 2012
Texas A&M University 2000 — 2004
Bachelor of Science, Computer Engineering
BLR March 2014 - Present
BLR July 2011 - Present
T-Mobile January 2007 - July 2011
Source Interlink January 2005 - May 2006
Source Interlink (Deyco) February 2004 - January 2005
Source Interlink July 2001 - February 2004
Skills
Accounts Payable, Account Management, Invoicing, Sales, Account Reconciliation, Management, Customer Service, Data Entry, Accounting, Training, Retail, Call Center, Contract Negotiation, Publishing, Auditing, Customer Retention, Direct Sales, Sales Operations, Customer Satisfaction, Sales Management
Education
Tennessee State University 1998 — 2000
Business
PlayMaker CRM January 2014 - Present
PlayMaker CRM February 2013 - January 2014
Alltech, Inc. January 2012 - January 2013
T-Mobile June 2011 - January 2012
T-Mobile June 2005 - June 2011
T-Mobile USA April 2006 - January 2008
T-Mobile USA January 2004 - June 2005
US Cellular October 2001 - May 2003
Skills
Direct Sales, Telecommunications, Sales, Cold Calling, Account Management, Sales Management, CRM, Customer Retention, Strategic Planning, Management, New Business Development, Sales Operations, B2B, Selling, Business Development, Leadership, Recruiting, Training, Merchandising, Networking, Marketing, Salesforce.com
Education
Brentwood Academy 1996 — 2000
Tennessee Technological University
University of Tennessee at
XO Communications May 2007 - Present
XO Communication May 2007 - Present
SunTrust Bank May 2006 - March 2007
SunTrust Bank May 2006 - March 2007
T-Mobile 2001 - 2007
Asurion Insurance Services June 2005 - March 2006
T-Mobile Wireless September 2002 - June 2005
Education
SAE Institute 2009 — 2010
N/A, Sound & Audio Engineering
Whites Creek High School
Academic Diploma
SAE Institute
Tennessee State University
Bachelor of Science Degree, Architectural Engineering
Emerson July 2015 - Present
Emerson Process Management May 2014 - August 2014
Reynolds and Reynolds July 2013 - September 2013
Denny's September 2006 - June 2012
T-Mobile May 2011 - August 2011
Skills
Leadership, Microsoft Office, Teamwork, Sales, Microsoft Excel, Sales Engineering, Public Speaking, Social Media
Education
Texas A&M University 2010 — 2015
Bachelor of Science, Industrial Distribution
Texas Health Resources August 2012 - Present
T-Mobile May 2012 - August 2012
Texas A&M University-Commerce 2009 - 2012
Skills
Epic Systems, SharePoint, Visio, EHR, Windows, Business Objects, EMR, HTML, Help Desk Support, Active Directory, Troubleshooting, Microsoft Word, Microsoft Excel, PowerPoint, Training, Customer Service, Windows 7, Data Entry, Healthcare, Computer Hardware, Access, Microsoft Office, Outlook, Software Documentation, SQL
Education
Texas A&M University-Commerce 2007 — 2011
Batchelors of Science, Computer Information Systems, Graduated
Texas A&M University-Commerce 2007 — 2011
Bachelor of Science (BS), Computer Information Systems
UBS January 2007 - Present
UBS November 2005 - January 2007
T-Mobile November 2002 - October 2005
Northern Trust Corporation October 1999 - July 2002
MetLife May 1996 - October 1999
Kroger January 1995 - January 1997
Skills
Equities, Wealth Management, Asset Management, Financial Modeling, Human Resources, Benefit Plan..., Employee Training, Employee Learning &..., Employee Counseling, Vendor Management, Management, Customer Service, Financial Services, Relationship Management, Team Leadership
Education
Tennessee State University 1989 — 1994
Bachelor of Science (BS), Business Administration, Management Information Systems
Bareye May 2013 - March 2015
AirWatch December 2012 - July 2014
PGi June 2012 - January 2013
Firstklass Group November 2004 - May 2012
Comcast Business Class December 2009 - December 2011
T Mobile May 2008 - December 2009
Dell May 2007 - October 2007
Skills
Entertainment, Sales, Website Promotion, Social Media Marketing, Information Technology, Network Engineering, Cisco, Event Marketing, Online Marketing, Corporate Events, Salesforce.com, Direct Sales, business sales, Consultative Sales..., Online Advertising, Telecommunications, Enterprise Software, Unified Communications, Visual Basic, Collaboration Solutions, Cisco Technologies, Cold Calling, Event Planning, Event Management, CRM, Selling, Cloud Computing, VoIP, Leadership, Business Intelligence, Business Strategy, Contract Negotiation, Lead Generation, Sales Management, Marketing, Mobile Devices, Sales Process, SaaS, Mobile Applications, B2B, Management, Mobile Device Management, Voice & Data Convergence, Network Administration, New Business Development, Account Management, Customer Satisfaction, Networking, Start-ups, Business Development
Education
Tennessee State University 2006 — 2011
Bachelor of Business Administration (B.B.A.), Business information systems
Ridgeway High School 2002 — 2005
T-Mobile February 2013 - Present
Emdeon December 2011 - December 2012
SunTrust Bank October 2007 - April 2011
Dell Computers 2006 - October 2009
Suntrust Bank March 2005 - October 2006
Scripps/ Shop At Home October 2004 - July 2006
Regions Bank December 2001 - April 2005
Skills
Outlook, Windows 7, Computer Hardware, Data Entry, Software Documentation, Access, Team Building, Troubleshooting, Call Center, SharePoint, Team Leadership, XP, Microsoft Office, Windows, Account Management, Visio, Sales, Customer Service, Management, Microsoft Excel, Lotus Notes, Process Improvement
Education
Tennessee State University 2005 — 2011
Nashville State Community College 1998 — 2001
AAS, Office Administration/Legal
Walmart January 2007 - Present
K-Mart November 2004 - January 2007
T-Mobile July 2003 - November 2004
Skills
Store Management, Visual Merchandising, Retail, Store Operations, Merchandising, Inventory Management, Customer Service, Big Box, Planograms, Shrinkage, Profit, Associate Development, Customer Satisfaction, Time Management, Cash Register, Merchandise Planning, Microsoft Excel, Apparel, Microsoft Word, POS, PowerPoint, New Store Openings, P, Assortment, Fashion, Teamwork, Hiring, Recruiting, New Store Development, Forecasting, Customer Experience, Multi-Unit, Trend Analysis, Telephone Skills, Sales, Driving Results, Cashiering, Retail Sales, Inventory Control
Education
Tennessee State University 2000 — 2004
Bachelor of Arts (B.A.), Business Administration and Management, General
Tennessee State University 2000 — 2004
Bachelor of Arts (B.A.), Business Administration and Management, General
T-Mobile April 2014 - Present
Best Buy April 2014 - May 2014
Best Buy March 2007 - April 2014
Best Buy August 2005 - March 2007
Hefner Furniture March 2003 - June 2005
Skills
Store Management, Profit, Retail Sales, Merchandising, Loss Prevention, Retail, Visual Merchandising, Customer Service, Big Box, Sales, Inventory Management, Store Operations, Inventory Control
Education
Texas A&M University 1992 — 1996
Bachelor of Education (BEd), Elementary Education and Teaching
T-Mobile October 2014 - Present
EPB May 2013 - October 2014
Comcast October 2012 - May 2013
Apple August 2011 - August 2012
Skills
Linux, Software Development, Customer Service, Computer Hardware, Computers, Computer Repair, Mobile Devices, Technical Support, Telecommunications, Unix, Security
Education
Tennessee Technological University 2010 — 2011
Computer Science
Vascular Solutions, Inc June 2010 - Present
Arthrex Inc. May 2007 - May 2010
T-Mobile February 2007 - May 2007
Glazer's Wholesale Distributors January 2006 - December 2006
Texas Christian University August 2002 - December 2005
Baylor Medical Center August 2000 - January 2001
Skills
Building Relationships, Business Planning, Closing Deals, Strategic Communications, Customer Service, Surgeons, Orthopedic, Sales, Medical Devices, Deal Closure, Cath Lab, Sales Operations, Capital Equipment, Cold Calling, Interventional..., Disposables, Interventional Radiology, Medical Sales, Operating Room, Product Launch, Vascular, Vascular Surgery
Education
Texas Christian University 2001 — 2005
Bachelor of Science, Movement Science
Wells Fargo 2015 - Present
T-Mobile April 2013 - Present
Temple University January 2013 - January 2014
Communities In Schools of Philadelphia 2012 - August 2013
Cable Max October 2010 - July 2012
Ice Corner Grocery Store January 2006 - November 2010
Skills
Risk Management, Employee Benefits, Customer Service, Sales, Social Networking, Community Outreach, Spanish, Affordable Care Act, Customer Satisfaction, Microsoft Office, PowerPoint, Public Speaking, Event Planning, Microsoft Word, Leadership, Microsoft Excel, Social Media, Social Media Marketing, Public Relations, Teamwork, Blogging, WordPress, SAP, Academic Tutoring, Event Designing, Insurance Risk, Information Technology, Management, Time Management, Research, Outlook, Wireless Industry, Retail Banking
Education
Temple University - Fox School of Business and Management 2012 — 2014
Bachelor of Business Administration (BBA), Risk Management and Insurance, Senior
T-Mobile February 2013 - Present
Skills
Management, Telecommunications, Sales, Account Management, Customer Service, Sales Management, Wireless, Direct Sales, Project Management, Team Leadership
Education
Tennessee State University 2006 — 2016
Business Administration and Management, General
SCRIMMAGE September 2015 - Present
Best Buy May 2015 - September 2015
Best Buy November 2014 - April 2015
T-Mobile July 2012 - November 2014
Best Buy July 2009 - July 2012
Circuit City August 2007 - July 2009
Skills
Microsoft Office, Leadership, Management, Customer Service, Sales, Social Networking, Time Management, Social Media, Retail, Public Speaking, Customer Satisfaction, Marketing Strategy, Sales Management, Leadership Development, Team Leadership, Training, Marketing Communications, Coaching, Team Building, Marketing, Event Planning, Customer Experience, Retail Sales, Microsoft Excel
Education
Temple University - Fox School of Business and Management 2013 — 2015
Bachelor of Business Administration (B.B.A.), Marketing
Montgomery County Community College 2010 — 2012
Associates, Business Administration and Management, General
Cardinal Health April 2015 - Present
Unite Magazine January 2014 - Present
Community Health Systems June 2014 - April 2015
HCA February 2013 - June 2014
Presidio October 2010 - June 2012
Vanguard Health Systems 2012 - 2012
T-Mobile 2008 - 2010
Doll House Modeling Agency 2007 - 2009
Skills
Customer Service, Customer Satisfaction, Call Centers, Team Leadership, Customer Experience, Microsoft Office, Training, Sales Management, Telecommunications, Coaching, Sales, Management, Account Management, Microsoft Excel, Team Building, Direct Sales, Training Delivery, PowerPoint, Leadership, Change Management, VoIP, Process Improvement, Program Management
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Information Technology Project Management
Tennessee State University 2003 — 2007
Bachelor's degree, Computer Engineering
J.O.J highschool 1999 — 2003
Advance Diploma, Linguistics
Academy Sports + Outdoors April 2013 - Present
The Barre Fitness Studio June 2012 - March 2013
Corpus Christi IceRays Hockey August 2009 - March 2013
T-Mobile February 2009 - August 2009
Skills
Communication, Marketing Communications, Public Relations, Foundations, Game Day Operations, Event Planning, Coordinating Events, Corporate Communications, Front Office, Sales, Sports Marketing, Sports, Inter-personal, Social Media, Event Management, Public Speaking, Fundraising, Marketing, Social Networking, Advertising, Press Releases, Media Relations, Marketing Strategy, Facebook, Social Media Marketing, CRM, Entertainment, Sponsorship, Editing, Online Marketing, Budgets, Strategic Communications, Internal Communications
Education
Texas A&M University-Corpus Christi 2006 — 2010
Bachelor of Arts (B.A.), Communication, General
Brownwood High School 2002 — 2006
Health Insurance Innovations March 2013 - Present
T-Mobile 2005 - 2012
General Motors 1998 - 2005
Skills
Health Insurance, Insurance, Call Centers, Claim, Employee Benefits, Arbitration, Underwriting, Risk Management, Customer Service, Sales, Life Insurance, Disability Insurance, New Business Development, Training, Leadership, Team Building
Education
Texas A&M University
Bachelor of Business Administration (B.B.A.), Finance, General
Army National Guard December 2014 - Present
T-Mobile September 2014 - Present
Kohl's Department Store July 2014 - September 2014
Skills
Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Time Management, Project Management, Team Building, Training, Customer Service, Social Media, Teamwork, Team Leadership, Strategic Planning, Sales, Event Planning, Social Networking, Management, Inventory Management, Leadership Development, Customer Satisfaction, Public Speaking
Education
Tennessee Technological University 2010 — 2014
Interdisciplinary studies, Biology/Biological Sciences, Military Science
T-Mobile May 2015 - June 2015
University of Washington January 2015 - March 2015
University of Washington September 2014 - March 2015
University of Washington January 2014 - September 2014
Braum’s Ice Cream and Dairy Stores May 2013 - September 2013
Moog CSA Engineering, Inc. June 2009 - August 2011
Skills
Data Analysis, Microsoft Excel, Data Modeling, Mandarin, Supply Chain Management, Leadership, Management, People Skills, SQL, R, Research, SAP, Process Improvement, Jazz Piano
Education
University of Washington 2013 — 2015
Master of Science (M.S.), Industrial Engineering
Texas Christian University 2009 — 2013
Bachelor's Degree, Engineering
T-Mobile June 2015 - August 2015
Texas A&M Transportation Institute May 2014 - August 2015
IEEE-Tech 2014 - 2015
Bath & Body Works June 2012 - December 2013
Skills
Test Engineering, Telecommunications, LabVIEW, Electronics, Engineering, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Project Management, Leadership
Education
Texas A&M University 2011 — 2015
Electronic Systems Engineering Technology, Senior
Razorfish February 2015 - Present
AutoTrader.com August 2014 - January 2015
AT&T October 2013 - August 2014
T-Mobile February 2013 - September 2013
The Coca-Cola Company July 2012 - January 2013
Manheim April 2012 - July 2012
McKenney's, Inc. December 2011 - March 2012
Turner Broadcasting March 2011 - October 2011
InterContinental Hotels Group March 2010 - February 2011
E*TRADE June 2006 - March 2010
Skills
CSS, jQuery, HTML 5, JavaScript, HTML, MySQL, Apache, Web Development, Java, Linux, XML, AJAX, JSP, Flash, User Interface, JSON, Web Applications, PostgreSQL, PHP, Subversion, SQL, Eclipse, Web Services, Git, Windows, Unix, ActionScript, Microsoft SQL Server, HTML5, SQL Server, J2EE, angular.js, Node.js, XSLT
Education
Tennessee State University 1989 — 1995
Bachelor of Science, Computer Science
Hall High School 1986 — 1989
General, General
Women's Business Center- RGV September 2015 - Present
March of Dimes June 2014 - Present
South Texas Investment Club June 2014 - Present
INDIGO Public Relations January 2014 - Present
THE LIFE Magazine Starr County November 2010 - December 2014
Texas A&M University-Kingsville October 2010 - December 2014
Helping Hands of South Texas November 2011 - June 2014
T-Mobile February 2008 - January 2011
Texas State Bank June 2006 - December 2007
International Bank of Commerce May 2004 - April 2006
Skills
Public Speaking, Social Media Marketing, Event Planning, Event Management, Microsoft Office, Nonprofits, Social Media, Community Outreach, Non-profit..., Volunteer Recruiting, Volunteer Training, Teaching, Psychology, Counseling Psychology, Fashion Writing, Blogger, Social Media Blogging, Editorial, Mobile Product..., Mobile Devices, Telecommunications, Telephone Skills, Digital Marketing, Online Marketing, Recruiting, Relationship Marketing, Relationship Management, Public Relations, Marketing Communications, Communication, Communication Skills, Strategic Planning, Marketing Strategy, Research, Market Research, Research Design
Education
Texas A&M University-Kingsville 2011 — 2013
Bachelor of Arts (B.A.), Psychology
T-Mobile November 2014 - Present
Education
Texas A&M University-Commerce 2015 — 2015
Bachelor of Business Administration (B.B.A.)
NeuStar, Inc. July 2012 - Present
NeuStar, Inc. April 2011 - September 2012
T-Mobile November 2008 - April 2011
T-Mobile August 2007 - November 2008
T-Mobile August 2003 - August 2007
Skills
Analysis, Data Analysis, Quality Assurance, Management, Project Management, Team Leadership, Business Analysis, SQL, Customer Experience, Call Centers, Customer Service, Call Center, Access, SharePoint, Customer Satisfaction, Troubleshooting, Visual Basic, Wireless, MS Office Suite, Excel, Microsoft Office, PowerPoint, Problem Solving, Remedy, Business Objects, Avaya, OBIEE, Tableau, Requirements Analysis, Microsoft Excel
Education
Tennessee State University 1996 — 2002
Mathematics
State of Tennessee August 2015 - Present
State of Tennessee July 2013 - August 2015
Tennessee Dept Of Human Svc July 2012 - July 2013
Tennessee Dept Of Human Svc August 2011 - June 2012
T-Mobile October 2007 - January 2011
Walgreens September 2006 - August 2007
Tennessee State University April 2006 - August 2006
Metro Nashville Public Schools January 2006 - April 2006
Walgreens November 2005 - January 2006
Skills
Microsoft Excel, Microsoft Office, Edison, PeopleSoft, Microsoft Word
Education
Tennessee State University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Finance, Economics
Slalom Consulting 2014 - Present
T-Mobile 2015 - Present
Bill & Melinda Gates Foundation 2014 - 2015
PayPal 2012 - 2014
Cummins, Inc 2011 - 2011
JP Morgan Chase 2008 - 2010
Skills
Business Analysis, Business Process Design, Project Management, Agile Methodologies, Microsoft SQL Server, SQL, HTML, Process Flow, Requirements Analysis, User Acceptance Testing, Business Case, Business Intelligence, Requirements Gathering
Education
Texas A&M University - Mays Business School
Master's Degree, Management of Information Systems
University of Mumbai - K.J. Somaiya College of Engineering, Mumbai
Bachelor's Degree, Computer Engineering
T-Mobile July 2008 - Present
Thomas Nelson Publishers February 2007 - July 2008
Dell November 2005 - February 2007
Skills
Microsoft Excel, Microsoft SQL Server, PowerPoint, Business Analysis, Business Objects, BMC Remedy, Oracle, Microsoft Office..., SharePoint, Data Analysis, Microsoft Office, Qualitative Research, Presentations, Communication Skills, Customer Satisfaction, Customer Retention, Customer Insight, Customer Experience, Customer Service, Analysis, Telecommunications, Training, Leadership, Process Improvement, OLAP Cube Studio, Large Group Facilitation, Calibration
Education
Tennessee State University 2002 — 2008
Bachelor's Degree, Communication, General
3D Custom Collagen June 2015 - August 2015
PathMD June 2013 - August 2015
Toktumi August 2012 - July 2013
MyPal Mobile (a T-Mobile sponsored business) June 2012 - June 2013
T-Mobile January 2010 - June 2012
ADI Strategies December 2009 - June 2012
Archstone Consulting July 2003 - January 2010
Deloitte 1997 - 2003
Arthur Andersen 1996 - 1997
Greenfield Environmental 1990 - 1996
Skills
IT Strategy, International Business..., Customer Marketing, Mergers, Start-ups, Strategy, Supply Chain, Management Consulting, Product Management, Telecommunications, Wireless, Sales Management, Sales Operations, Wireless Networking, P&L Ownership, Sales Channel..., Management, Business Development, Process Improvement, Business Process..., Leadership, Program Management, Performance Management, Consulting, Operations Management, Mergers & Acquisitions, Sales, Business Strategy, Analysis, Negotiation, Coaching, Cross-functional Team..., Strategic Partnerships, Corporate Development, CRM, Strategic Planning, Competitive Analysis, Change Management, New Business Development, Vendor Management, Integration, Finance, Executive Management, Project Management, Performance Improvement, Team Building, Marketing Strategy, Team Leadership, Contract Negotiation, Account Management
Education
Texas Christian University 1981 — 1984
MBA, Finance
Texas A&M University 1977 — 1981
BS, Electrical Engineering
Public Charter School 2012 - Present
T-Mobile 2008 - 2012
Skills
Management, Microsoft Word, PowerPoint, National Board..., Coaching, Building Relationships, Training, Presentations, Team Building, Classroom, Marketing, Merchandising
Education
A+ Texas Teachers 2012 — 2012
Certification, Elementary Education
Texas Southern University 2006 — 2011
Bachelor of Arts (B.A.), General Studies
Mobilitie October 2013 - Present
Mobilitie October 2011 - October 2013
inCode - The Strategy Consulting Division of Ericsson September 2010 - September 2011
inCode Telecom Group June 2006 - September 2010
T-Mobile March 2004 - December 2007
inCode Wireless September 2003 - June 2006
Galaxy Engineering January 2000 - September 2003
BellSouth Mobility Inc. June 1996 - June 1997
Skills
Wireless, RF, DAS, LBS, E911, Excel Engineering, Process Optimization, Product Engineering, National Deployment, Wi-Fi, System Deployment, E-911, Location Based Services, WiFi, Network Design, GSM, RF Engineering, Wireless Networking
Education
Tennessee Technological University 1995 — 2000
MS, Electrical and Computer Engineering
Nagarjuna University 1990 — 1994
BS, Electronics and Computer Engineering
Loyola Public School 1978 — 1988
ISCE
Samsung Telecommunications America January 2012 - Present
T-Mobile February 2006 - December 2011
T-Mobile February 2006 - December 2007
Skills
Recruiting, Employee Benefits, Telecommunications, Performance Management, Onboarding, Customer Service, Payroll, Customer Experience, Process Improvement, Project Management, Employee Relations
Education
University of Liverpool 1998 — 1998
MA, English
Texas A&M University 1991 — 1996
BA, English
Databank IMX June 2014 - November 2014
Payserv Inc. October 2012 - November 2013
Physiotherapy Associates (Formerly Benchmark Medical) September 2008 - September 2012
Physiotherapy Associates 2008 - September 2012
T-Mobile (SunCom Wireless) 2008 - 2008
SunCom Wireless July 2005 - 2008
T-Mobile 2005 - 2008
EJ Raith Mechanical August 2004 - July 2005
Entigo April 2003 - August 2004
Vertex January 2002 - April 2003
Skills
ADP Payroll, Employee Benefits, Payroll, Accounts Payable, HRIS, Human Resources, Internal Audit, Accounting, Account Reconciliation, Benefits Administration, Training, Invoicing, Access, Auditing, Finance
Education
Temple University 1979 — 2001
Radio/TV/Film
Nether Providence 1975 — 1978
College Prep
T-Mobile September 2015 - Present
T-Mobile December 2014 - September 2015
T-Mobile October 2003 - September 2015
Office Depot June 1998 - September 2003
Spherion Staffing for the Coca-Cola Company June 2001 - August 2002
Skills
CC3 Sales and Service..., Microsoft Office, Customer Relations, Account Management, Sales Management, Customer Service, Team Building, Marketing, Customer Retention, Customer Satisfaction, Sales, Salesforce.com, Telecommunications, Team Leadership, Direct Sales, Sales Operations, Training
Education
Tennessee State University 1999 — 2005
Bachelor of Science, Speech Communication and Theater
T-Mobile January 2015 - Present
MasTec Network Solutions July 2013 - January 2015
MasTec Network Solutions February 2013 - June 2013
MasTec Network Solutions June 2011 - January 2013
Lakeside United Methodist Church August 2008 - June 2011
Kohl's Department Stores August 2008 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, CDMA, Program Management, Project Planning, Wireless, Team Leadership, Cellular Communications
Education
Tennessee Wesleyan College 2004 — 2008
Bachelor's degree, Elementary Education and Teaching
Factory Builder Stores September 2011 - Present
Factory Builder Stores July 2009 - September 2011
Partnering For Success March 2009 - July 2009
Andrew Merrick April 2007 - February 2009
Grand Homes July 2003 - April 2007
T-Mobile August 2000 - June 2003
Education
Texas A&M University 1991 — 1998
BS, Kinesiology
UniqueHR May 2012 - Present
The University of Texas Rio Grande Valley September 2015 - Present
Our Lady of the Lake University April 2015 - Present
The University of Texas - Pan American January 2007 - September 2015
University of Phoenix October 2012 - May 2015
ARAMARK Healthcare June 2010 - December 2012
Lower Rio Grande Valley Workforce Development Board March 2005 - July 2012
T-Mobile, USA November 2007 - June 2010
T-Mobile September 2007 - November 2008
T-Mobile August 2006 - September 2007
Skills
Leadership Development, Organizational..., Employee Engagement, Performance Improvement, Healthcare, Process Improvement, Performance Management, Change Management, Employee Relations, Coaching, Leadership, Conflict Resolution, Operations Management, Human Resources, Strategic Planning
Education
Texas A&M University
Doctor of Philosophy (PhD), Human Resources Development
The University of Texas-Pan American 1998 — 2000
Master of Business Administration (M.B.A.), Management
Texas A&M University-Kingsville 1993 — 1996
BBA, Management & TQM
EHS
Visa June 2015 - Present
Visa October 2014 - Present
Visa February 2014 - October 2014
Visa October 2013 - February 2014
Nu-Image Corporation February 2011 - May 2013
Dell October 2010 - February 2011
Nu-Image Corporation January 2009 - October 2010
Dell December 2006 - January 2009
T-Mobile May 2006 - December 2006
T-Mobile June 2005 - May 2006
Skills
Interviews, College Recruiting, Talent Acquisition, Recruiting, Sourcing, Technical Recruiting, Human Resources, Employee Relations, Leadership, Screening, Hiring, Onboarding, Networking, Management, Time Management, Internet Recruiting
Education
Texas A&M University 1995 — 1999
BBA, Marketing
Apple June 2013 - Present
T-Mobile December 2009 - May 2013
T-Mobile USA September 2006 - November 2009
Siemens Enterprise Networks May 1987 - June 2006
ROLM 1983 - 1987
Skills
Sales Support, B2B, Sales Engineering, Telecommunications, Wireless, Call Center, VoIP, Sales Operations, Call Centers, Managed Services, Electrical Engineering, Sales Process, M2M, Engineering, Sales Presentations, Ethernet, Channel Partners, Telephony, Solution Selling, SIP Trunking, Networking, Sales Management, Avaya, MPLS, Sales, Pre-sales, Strategic Partnerships, IP, Mobile Devices, Enterprise Software, Go-to-market Strategy
Education
Texas A&M University 1978 — 1983
Bachelor of Science (BS), Electrical and Electronics Engineering
Onyx Payments February 2014 - Present
Conference Architect January 2006 - Present
Epsilon January 2012 - September 2012
Electronic Transaction Consultants June 2011 - January 2012
T-Mobile June 2010 - September 2010
Enfora April 2010 - June 2010
Parago, Inc. April 2005 - January 2010
Software Architects, Inc. March 1999 - April 2005
Solutia Inc. September 1997 - May 1998
Monsanto Company June 1996 - August 1997
Skills
Business Intelligence, Report Development, Databases, Business Intelligence..., Software Development, Cross-platform..., Problem Solving, Requirements Analysis, Data Modeling, SQL, Oracle, Microsoft SQL Server, MicroStrategy, Business Objects, Crystal Reports, MicroStrategy Reporting, Webi, WebIntelligence, VBA, Visual Basic, VBScript, Scripting, Stored Procedures, PL/SQL, SQL*Plus, T-SQL, SQL Server, Access, Troubleshooting, Business Analysis, Analysis, Easily Adaptable, Highly versatile
Education
Texas A&M University 1994 — 1998
BS
Corporate Talent Resources May 2015 - Present
Snelling March 2014 - Present
Coca-Cola Refreshments September 2011 - March 2014
T-Mobile May 2011 - October 2011
T-Mobile March 2006 - May 2011
Adecco On-site at McAfee January 2004 - March 2006
Skills
Recruiting, Leadership, Hiring, Customer Service, Applicant Tracking..., Onboarding, Talent Acquisition, College Recruiting, Employee Relations, Talent Management, Human Resources, Performance Management, Succession Planning, HRIS, Internet Recruiting, Workforce Planning, Sourcing, Technical Recruiting
Education
Texas A&M University
Bachelor of Science, Bachelor of Science in Psychology and Minor in Business Administration
T-Mobile September 2005 - Present
MetroPCS September 2005 - November 2007
Verizon Wireless (formerly PrimeCo LLP) 1997 - 1999
Skills
Switches, Computer Network..., Network Design, IP, 4G, Mobile Devices, Telecommunications, Integration, Vendor Management, Fiber Optics, Cisco Technologies, Wireless, Wireless Networking, LTE, CDMA, Cellular Communications, Disaster Recovery, UMTS, TCP/IP, WAN, Ethernet, GSM, Customer Service, Routers, Project Management, ATM networks, Troubleshooting, T1, Solaris, 3G, Microwave, Optical Fiber, Networking, EVDO, Routing, SS7, VoIP, Testing, LAN-WAN, Network Engineering, RF Engineering, RF, WiMAX
Education
Texas A&M University 1988 — 1994
Hearne High School 1984 — 1988
T-Mobile August 2001 - Present
Logica July 1999 - July 2001
MSI June 1998 - July 1999
Nextel January 1996 - June 1998
Education
Temple University - Fox School of Business and Management 1989 — 1995
MBA, Management
University of Pennsylvania 1992 — 1993
MSEE, Communications
Wilkes University 1985 — 1989
AT&T July 2013 - Present
AT&T September 2010 - July 2013
AT&T August 2008 - September 2010
AT&T April 2008 - July 2008
T-Mobile 2007 - 2008
TruePosition 2006 - 2007
MobileComm Professionals, Inc 2005 - 2005
Skills
Sales, Project Mgmt,..., UMTS, RF Engineering, RAN, Telecommunications, RF, 3G, LTE, Network Design, WCDMA, GSM, LTE\UMTS RAN Planning, LTE \ UMTS RAN Design &..., LTE\UMTS RAN Capacity &..., HSPA, 4G, Optimization, CDMA, RF design, Wireless, 2G, Cellular Communications, Network Optimization, GPRS, RF Design
Education
Texas A&M University
B.S., Electrical Engineering
The University of Texas at Arlington
M.S., Electrical Engineering (Communication Systems)
Deloitte February 2014 - Present
Dell August 2011 - February 2014
Dell July 2006 - August 2011
T-Mobile USA 2001 - 2006
T-Mobile 2001 - 2006
Skills
Supply Chain Management, Call Centers, Process Improvement, Vendor Management, Workforce Management, Customer Experience, Program Management, Cross-functional Team..., Team Leadership, Business Process..., Customer Satisfaction, Project Management, Management, Operations Management, Outsourcing, ERP, Six Sigma, Training, Project Planning, Business Analysis, Leadership, Call Center, Forecasting, Software Documentation, Team Building, Service Delivery
Education
Tennessee State University 1992 — 1994
Architectural Engineering
jcpenney April 2011 - Present
Blockbuster January 2011 - Present
Research In Motion October 2007 - October 2010
T-Mobile April 2004 - July 2007
Telvista 2003 - 2004
Allegiance Communications 2000 - 2001
McCaw Cellular 1996 - 1997
Sprint 1994 - 1997
Octel Network Services 1992 - 1997
Skills
Coaching, BPO, Call Centers, Project Planning, Call Center, Team Leadership, Management, Vendor Management, Business Development, Customer Experience, Customer Service, Telecommunications
Education
Texas A&M University-Kingsville 1979 — 1983
Texas A&M University-Kingsville 1979 — 1983
BBA, Marketing
Seguin High School 1975 — 1979
Diploma, Plan 1
Texas Tech
Streamline Engineering & Design July 2010 - Present
Sprint Nextel May 2005 - Present
RealCom Associates / Clearwire July 2009 - May 2010
Development Systems Inc / AT&T December 2009 - March 2010
T-Mobile September 2008 - February 2009
Whalen & Company / Tetra Tech Inc August 1998 - May 2005
Whalen & Company / Tetra Tech Inc June 1995 - May 2005
Whalen & Company / Tetra Tech Inc June 1995 - May 2005
Whalen & Company / Tetra Tech Inc June 1995 - December 2002
Texas Transportation Institute July 1993 - May 1995
Education
Texas A&M University 1993 — 1995
MS, Construction Mgmt
Gogte Institute of Technology 1986 — 1990
BE, Civil Engineering
Goodman Networks April 2008 - Present
Nokia December 2007 - March 2008
T-Mobile March 2006 - May 2007
Education
Texas A&M University 1982 — 1986
Highland Park
T-Mobile January 2015 - Present
Citi August 2014 - January 2015
Capital One February 2013 - July 2014
Freddie Mac November 2011 - January 2013
Freddie Mac November 2009 - November 2011
CEIGIS Analytics LLC October 2008 - November 2009
JPMorgan Chase October 2007 - October 2008
JPMorgan Chase October 2006 - October 2007
University of Toronto October 2005 - October 2006
University of Toronto August 2004 - September 2005
Skills
Credit Risk, Analysis, Business Intelligence, Financial Risk, Portfolio Management, Banking, Credit, SAS, Valuation, VBA, Quantitative Analytics, CRM, Access, SQL, Financial Modeling
Education
University of Toronto - University of St. Michael's College 2000 — 2004
Hon. B.Sc., Math & Physics
Temple University
M.A., Financial Economics
Bank of America May 2013 - Present
T-Mobile November 2011 - May 2013
AT&T Mobility November 2009 - November 2011
Nationwide Financial February 2008 - August 2009
San Mateo County May 2007 - December 2007
Skills
Unix, Enterprise Architecture, Test Automation, Oracle RAC, Integration, SDLC, Perl, ETL, Databases, Oracle, Data Warehousing, Performance Tuning, Database Administration, Solaris, Shell Scripting, SQL, High Availability, Linux, Oracle Applications, SQL Tuning, AIX, Agile Methodologies, Weblogic, Requirements Analysis, Unix Shell Scripting, PL/SQL, Disaster Recovery, Servers, Data Migration, DB2, Database Design
Education
Texas A&M University-Commerce 2005 — 2007
Master of Science (M.S.), Computer Science
University of Madras 2000 — 2004
Bachelor of Engineering (B.E.), Computer Science
T-Mobile Sales ReprsentativeRegency Office Products2006 - 2007
Texas Rangers Baseball Club 2002 - 2006
Education
Texas A&M University 2000 — 2005
Biology
West Corporation December 2013 - Present
T-Mobile November 2012 - November 2013
T-Mobile, Inc August 2011 - November 2012
T-Mobile, Inc December 2008 - August 2011
T-Mobile, Inc April 2006 - December 2008
T-Mobile, Inc October 2005 - April 2006
Mountain T.O.P., Incorporated December 1998 - September 2005
Blakemore United Methodist Church September 1998 - April 1999
Belle Meade Children's Center September 1996 - May 1998
Mountain T.O.P., Incorporated January 1990 - January 1998
Skills
Process Improvement, Coaching, Program Management, Customer Satisfaction, Call Center, Strategic Planning, Training, Customer Service, Management, Team Management, Customer Experience, Telecommunications, Workforce Management, Customer Retention, Cross-functional Team..., Team Building, Performance Management, Call Centers, Sales, Interviews, Leadership
Education
Fort Walton Beach High School 1990 — 1991
Diploma
Tennessee State University
Valencia College
CDA, Child Development Accreditation
Qualex Consulting Services February 2013 - Present
T-Mobile March 2012 - February 2013
Alamo Colleges October 2002 - May 2012
Vons 1979 - 1984
Skills
PL/SQL, Unix, Microsoft SQL Server, Databases, HTML, Visio, Linux, C++
Education
University of California, San Diego 1980 — 1984
Computer Science
Texas A&M University-Kingsville
Bachelors of Science, Information Systems
Verizon Wireless March 2013 - Present
Burger King July 2010 - February 2013
T-Mobile July 2003 - July 2010
Skills
Telecommunications, Wireless, GSM, Mobile Devices, UMTS, LTE, 3G, VoIP, Call Centers, IP, Customer Experience, Cellular Communications
Education
Aquinas College 2006 — 2008
Bachelor's degree, Business Administration and Management, General
Tennessee State University 1999 — 2003
Accounting
T-Mobile February 2010 - Present
Dept of Public Welfare March 2009 - May 2009
Catalystdirect.Inc August 2008 - February 2009
Prudential Financial May 2007 - August 2008
Skills
Project Planning, Cognos, Business Objects, Data Warehousing, Oracle, Microsoft SQL Server, Business Intelligence, SQL, Databases, Informatica, SSIS, SSRS, Requirements Analysis, Business Analysis, Crystal Reports, DB2, Data Modeling, Database Design, ETL, Integration, OLAP, PL/SQL, Requirements Gathering, SDLC, SharePoint, Software Development, Software Project..., T-SQL, Unix, Unix Shell Scripting, Visio, Agile Methodologies, Analysis Services, Business Intelligence..., SOA, Solution Architecture, Data Integration, Teradata, Dashboard, Master Data Management, Web Services, Enterprise Architecture, Performance Tuning, Toad
Education
Texas A&M University-Kingsville 2005 — 2006
Masters, Computer Science
University of Madras 1999 — 2003
BE, instrumentation and Control Engineering
T-Mobile January 2011 - Present
T-Mobile January 2008 - December 2010
Nordstrom 1992 - 2007
Skills
Loss Prevention, Internal Investigations, Asset Protection, Leadership, Investigation, Retail, Management, Sales, Shrinkage, Certified Fraud Examiner, Physical Security, Human Resources, Strategy, Fraud, Surveillance
Education
Texas Christian University 1983 — 1987
Bachelor of Science, Criminal Justice
T-Mobile October 2010 - Present
ATT 2010 - 2011
G CORP INTERNATIONAL INC. 2008 - 2009
T-mobile USA 2008 - 2008
Skills
LTE, RF Engineering, Actix, 3G, GSM, 4G, HSPA, RF, CDMA, Wireless, WCDMA, Drive Test, MapInfo, RAN, TEMS, Network Optimization
Education
Texas Southern University—Thurgood Marshall School of Law
T-Mobile TeacherSTISDNovember 2007 - Present
Albemarle County Va 2004 - 2007
Skills
Customer Retention, Customer Experience, Troubleshooting, Telecommunications, Team Leadership, Customer Satisfaction, Wireless, Technical Support, Microsoft Office, Customer Service, Call Center
Education
Texas A&M University-Kingsville 2013 — 2015
Teacher Certification, Secondary Education and Teaching
University of Texas at Brownsville 2009 — 2010
Kaplan University, Masters Education
Consolidated Data Services April 2015 - Present
CompuCom January 2014 - August 2014
CompuCom February 2012 - January 2014
T-Mobile August 2011 - November 2011
AT&T November 2009 - June 2010
AT&T 2007 - 2008
Skills
Troubleshooting, Active Directory, TCP/IP, Windows Server, Networking, VoIP, Windows, Cisco Technologies, Microsoft Office, Network Security, Help Desk Support, Windows 7, Customer Satisfaction, Technical Support, Windows XP, Office 365, Leadership, RSA SecurID, SAP, Customer Retention, White Glove, Windows Vista, iOS, Blackberry Enterprise..., ITIL, BMC Remedy, Clarity, VPN, Computer Hardware, Software Installation, Hardware, Operating Systems, Call Centers, Customer Service, Microsoft Exchange, Process Improvement, Printers
Education
Texas A&M University-Corpus Christi 2015 — 2015
Web/Multimedia Management and Webmaster
International Academy of Design & Technology 2006 — 2006
Marketing/Graphic Design, Marketing/Graphic Design
University of South Florida 2004 — 2006
Mass Communication/Media Studies
CSX January 2011 - Present
Atlanta Technical College January 2010 - December 2010
Lee Hecht Harrison 2009 - 2010
Ingersoll Rand 2007 - 2009
Viscom 2005 - 2007
STONE MOUNTAIN TOOLS 2004 - 2005 2004 - 2005
T-Mobile January 2001 - January 2004
Skills
Vendor Management, Leadership, Program Management, Process Improvement, Human Resources, Project Management, Training, Account Management, SDLC, Applicant Tracking..., Logistics, Logistics Management, Engineering, Safety Management..., Industrial Safety, Customer Satisfaction, Customer Service, Sales, Cross-functional Team..., Team Building, Budgets, Strategic Planning, Team Leadership, Integration, Management, CRM, Supply Chain Management, Six Sigma, Operations Management, Business Development, Project Planning, PowerPoint, Testing, Employee Relations, Public Speaking, Microsoft Word, New Business Development, Marketing, Manufacturing, Talent Acquisition, Transportation, Strategy, Sales Operations, Change Management, Business Strategy, Continuous Improvement, Mentoring, Forecasting, Negotiation, Coaching
Education
Tennessee State University
B. S., Aeronautical and Industrial Technology
OptiNumerz April 2003 - Present
Cisco Systems June 2012 - Present
Cisco 2012 - 2014
Rogers Communications Inc. February 2011 - March 2012
Rogers Inc. November 2009 - February 2011
Rogers Communications July 2009 - November 2009
Rogers Communications May 2005 - July 2009
Telus Mobility July 2004 - May 2005
Bell February 2004 - July 2004
T-Mobile October 2003 - February 2004
Skills
Agile Methodologies, System Testing, Testing, Quality Assurance, Test Automation, Perl, Telecommunications, Test Planning, Quality Center, SDLC, Regression Testing, SQL, Unix, Integration, Software Documentation, Business Analysis, HP Quality Center, Management, Project Management, Manual Testing, Databases, Software Quality..., Requirements Analysis, Test Cases, Oracle, Scrum, Mobile Devices, User Acceptance Testing, Business Process, Analysis, Agile Testing, Software Development
Education
Texas A&M University 1997 — 1998
Master of Business Administration (MBA), MIS
University of Chittagong 1990 — 1995
Master of Business Administration (MBA), Accounting
SolarWinds February 2015 - Present
Clubessential September 2014 - December 2014
SHI September 2009 - August 2014
T-Mobile April 2009 - September 2009
ATT September 2006 - March 2009
MCI Worldcom 1999 - 2002
Skills
Organization, Risk Assessment, Application..., Citrix, Solution Selling, Direct Sales, Sales Process, Salesforce.com, Channel Partners, Sales Operations, Account Management, Unified Communications, Sales, Enterprise Software, SaaS, Software Industry, Cold Calling, Selling, Resellers, Virtualization, Channel Sales, Microsoft Licensing
Education
Texas Wesleyan University 2006 — 2008
B.S, Sociology/Criminal Justice
Texas A&M University-Kingsville 1998 — 1999
T-Mobile September 2008 - Present
Skills
Telecommunications, Wireless, Mobile Devices, LTE, Customer Experience, Team Leadership, Sales, Customer Service, Troubleshooting, Management, Account Management, Customer Satisfaction, Sales Management, Customer Retention, Direct Sales, Call Centers
Education
Texas A&M University-Corpus Christi
Marine Biology and Biological Oceanography
LoTi Connection January 2012 - Present
The Organizational Guru February 2008 - Present
Amnesty International at UNT 2010 - 2012
Sterling Health Center February 2010 - August 2010
Matlock Law Firm June 2009 - January 2010
T-Mobile June 2006 - December 2007
Skills
Social Media, Research, Training, Change Management, Negotiation, Marketing, Public Relations, Strategic Planning, Public Speaking, Program Management, Budget Process, Market Research, Data Mining, Data Entry, Database Administration, Data Analysis, Data Modeling, Solution Development, Technical Writing, Logistics, Human Rights, Immigration Issues, Economic Policy, Activism, Green Building, Gardening, Event Planning, Handyman Services, Organization, Debate, Podcasting, Proactive self-starter, Digital Strategy, Sales, Customer Service, Mathematics Education, Adult Education, Microsoft Office
Education
University of North Texas 2010 — 2013
Bachelor of Business Administration (BBA), Economics
Texas A&M University 2003 — 2006
Civil Engineering, Architecture
Ernest Communications, Inc. December 2011 - Present
Estee Lauder, Bobbi Brown September 2011 - Present
Ernest Communications 2011 - 2012
Rollins, Inc. April 2010 - August 2011
T-Mobile October 2004 - June 2009
Skills
Account Management, Sales, Sales Management, Customer Service, Direct Sales, Retail, New Business Development, Team Leadership, Team Building, Merchandising, Management, Marketing, Leadership, Marketing Strategy, Cross-functional Team..., Salesforce.com, Sales Process, Marketing Research, Microsoft Excel, Strategic Planning, Microsoft Office, Forecasting
Education
Texas Southern University 2002 — 2004
Business Management
Travelers Insurance July 2014 - Present
AAA-Texas November 2012 - June 2014
T-Mobile August 2010 - June 2012
Texas A&M University November 2007 - May 2010
Charlotte Russe May 2007 - July 2007
Dillard's January 2006 - May 2007
Skills
Higher Education, Microsoft Office, Microsoft Excel, Research, Data Analysis, Statistics, PowerPoint, SPSS, Matlab, Microsoft Word, Stata, FAMIS, Customer Service, Relationship Management, Sales, Data Management, Billing Support, Window Displays, Floor Sets, Visual Merchandising, Technical Support, Leadership, Event Planning, Public Speaking, Merchandising, Teamwork, Outlook
Education
University of North Texas 2010 — 2012
Master of Science (M.S.), Merchandising and Buying Operations
Texas A&M University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Connectivity Source(Sprint) February 2014 - Present
ConocoPhillips November 2013 - January 2014
T-Mobile December 2011 - October 2013
Sprint Nextel November 2010 - December 2011
Sprint Wireless November 2010 - December 2011
Enterprise Rent A Car January 2009 - October 2010
Olive Garden Restaurant April 2008 - January 2009
Anhesur Bush - Silver Eagle February 2007 - April 2008
Olive Garden Italian Restaurant August 2002 - August 2006
Skills
Marketing Communications, Customer Satisfaction, Advertising Sales, Inside Sales, Corporate Management, Management, Sales Management, Customer Service, Cold Calling, Direct Sales, New Business Development, Salesforce.com, Employee Training, Marketing, Sales Operations, B2B, Sales, Time Management, Sales Process, Budgets, Solution Selling, Account Management, Customer Retention, Building Relationships, CRM, Customer Experience, Mobile Devices, Sales Presentations, Selling, Strategic Partnerships, Telecommunications, Wireless, Training
Education
Texas Southern University 2000 — 2006
BA in Science, Psychology
Texas Southern University 2000 — 2006
Bachelor Arts, Psychology
T-Mobile May 2014 - Present
T-Mobile May 2014 - Present
Country Inn & Suites By Carlson June 2013 - March 2014
Radisson November 2012 - May 2013
Xerox April 2012 - October 2012
Kroger Antioch, Tn October 2011 - April 2012
Kmart Nashville, Tn August 2011 - October 2011
Harris Teeter May 2009 - August 2011
WQQK August 2009 - December 2010
Macys November 2008 - January 2009
Skills
Cashiering, Cash Register, Loss Prevention, Shrinkage, Merchandising, Grocery, Retail, Store Management, Visual Merchandising, Customer Service, Cash Handling Experience, Inventory Management, Phone Etiquette, Retail Sales, Time Management, Data Entry, Planograms, Inventory Control, Customer Satisfaction, PowerPoint, Event Planning, Microsoft Office, Human Resources, Sales, Telephone Skills, Event Management, Social Networking
Education
Tennessee State University 2004 — 2010
Bachelor of Arts, Communications
Applied Materials 2006 - 2011
T-Mobile 2005 - 2006
Voltas Limited August 1997 - August 1999
Education
University of Alabama 2004 — 2005
MS, Operation Management
Texas A&M University 1999 — 2002
MS, Industrial Engineering
Walchand College of Engineering
T-Mobile May 2014 - Present
T-Mobile January 2014 - Present
Nokia Siemens Networks September 2012 - November 2014
G4S Technology March 2010 - October 2012
Atlas Electric Telecom January 2006 - January 2010
Bechtel telecom January 2004 - January 2006
Frederick Home Builders July 1989 - January 2004
Skills
Licensed Electrician, Certified Dragon Wave, Towers, Construction, Fiber Optics, Contract Management, Wireless, Contract Negotiation, Telecommunications, Construction Management, Project Planning, Optical Fiber, Vendor Management, Cross-functional Team..., 3G, WiMAX, Project Management, Management, Cellular Communications, RF, Forecasting, Engineering, VoIP, Program Management, Electricians, LTE, Microwave, Integration, UMTS, GSM, Networking, Wireless Networking, CDMA, 4G, Team Management, Budgets, Process Scheduler, Operations Management, Leadership, Troubleshooting, Computer Network..., Cabling, IP, Transmission, MS Project, T1, Broadband, System Deployment, Network Design
Education
Tennessee State University 1977 — 1979
History
T-Mobile August 2015 - Present
T-Mobile September 2011 - August 2015
T-Mobile March 2009 - September 2011
Convergys August 2002 - March 2009
Skills
Call Centers, Customer Service, Troubleshooting, System Administration, Leadership, Account Management, Microsoft Office, Training, Process Improvement, Microsoft Excel, Project Management, Team Building, Call Center, Team Leadership, Access, Workforce Management, Workforce Planning, Analytic Reporting, Call Center Forecasting, Call Center..., Customer Satisfaction, Call Quality, Vendor Management, Scripting, Call Center Development
Education
Temple Baptist Seminary 2002 — 2006
Masters of Divinity
Tennessee Temple University 1999 — 2002
Bachelor of Arts (B.A.), Bible/Biblical Studies
Directru Assets Management November 2011 - Present
AT&T Mobility February 2010 - October 2011
AT&T Mobility August 2009 - February 2010
T-Mobile June 2007 - January 2009
Skills
Direct Sales, Sales Management, Sales Presentations, Sales Process, Sales Operations, Account Management, Sales Support, Building Relationships, B2B, Customer Satisfaction, Channel Management, Wireless, Territory, Customer Service, Lead Generation, Retail, Selling, Cold Calling, Solution Selling, New Business Development, Networking
Education
Texas A&M University
Bachelor of Science
T-Mobile September 2012 - Present
Nortel Networks January 2010 - Present
Avaya December 2010 - November 2011
Nortel Networks June 2008 - December 2010
United States June 2008 - June 2010
Nortel Networks June 2000 - June 2008
Nortel Networks June 2000 - June 2008
Nortel Networks January 1997 - January 2000
GTE January 1995 - January 1997
Skills
VoIP, Product Management, Telecommunications, Channel, Call Center, Sales Support, Cross-functional Team..., Vendor Management, Technical Training, Call Centers, Avaya Technologies, Customer Satisfaction, Avaya
Education
Texas A&M University 1974 — 1976
Associate of Arts and Sciences (AAS), Industrial Electronics Technology/Technician
JCPenney May 2011 - Present
Research In Motion 2007 - 2010
T-Mobile 2004 - 2007
Telvista Inc. 2003 - 2004
Telvista Inc. 2003 - 2004
Avaya 1997 - 2000
Lucent Technology 1994 - 1994
Skills
Vendor Management, Process Improvement, Team Leadership, Telecommunications, Customer Experience, Operations Management, Customer Service, Change Management, Program Management, Management, Cross-functional Team..., Project Management, Retail, Leadership, Team Building, Customer Satisfaction, Forecasting, Business Analysis, Service Delivery, Performance Management, Call Center, Technical Support, Call Centers
Education
Texas A&M University-Kingsville 1979 — 1983
BBA, Marketing
Grace School of Theology June 2013 - Present
Grace School of Theology 2013 - 2013
T-Mobile June 2005 - September 2012
Skills
Wireless, Telecommunications, Customer Retention, Customer Experience, Direct Sales, Mobile Devices, Cellular Communications, Sales Operations, Solution Selling, Customer Satisfaction, 4G, Mobile Communications, Managed Services, Public Speaking, Leadership, Customer Service, Mobile Technology, Microsoft Office, Quotas, Team Building, Nonprofits
Education
Texas A&M University 1999 — 2004
BS, Psychology
Grace School of Theology
T-Mobile Preaching God's Word with a BA degree.The Army of the Lord .April 2002 - Present
Education
Tennessee State University 1981 — 1983
T-Mobile June 2013 - January 2014
RadioShack May 2004 - September 2012
Skills
Management, Telecommunications, Wireless, Mobile Devices, Customer Experience, Property & Casualty..., New Hire Training, Hiring Personnel, Office Management, Consumer Electronics, Sales Management, Sales Operations, Customer Retention, Customer Acquisition, Customer Support, Customer Engagement, Customer Satisfaction, Customer Service, Long-term Customer..., Home Networking
Education
Texas A&M University 2002 — 2003
LivingSocial August 2014 - Present
Wells Fargo September 2013 - Present
T-Mobile 2010 - 2013
Regions Financial Corporation February 2008 - August 2010
Skills
Coaching fellow..., Going above and..., Exceptional problem..., Identifying customer..., Proficient with...
Education
Tennessee State University 2005 — 2011
Sprint August 2012 - December 2014
Daniel Language Academy October 2011 - June 2012
T-Mobile September 2010 - September 2011
Skills
Photoshop, Direct Sales, HTML 5, Employee Training, Information Technology, Sales Management, Team Management, Social Media Marketing, Direct Marketing, Experienced Sales..., Cellular Communications, Internal Audit
Education
Texas State University 2014 — 2016
Professional Sales, Marketing/Marketing Management, General
Texas A&M University 2009 — 2013
Management Information Systems, General
T-Mobile February 2006 - March 2008
Microtel Inn and Suites 2002 - August 2005
Trane Co. August 2004 - June 2005
Education
Tennessee Temple University 1983 — 1988
Elementary Education / Elementary Education to Hearing Impaired
Newburg High School in Newburg WV 1958 — 1964
T-Mobile December 2012 - Present
Girls Inc. 2010 - 2013
Amazon 2011 - 2012
Education
Tennessee State University 2001 — 2007
Bachelor of Business Administration (BBA), Business Information Systems
T-Mobile October 2014 - Present
The David J. Joseph Company December 2011 - April 2014
Skills
Microsoft Office, Customer Service, Project Management, Microsoft Word, Strategic Planning, Operations Management, Sales, PowerPoint, Team Management
Education
Texas A&M University 2006 — 2011
Bachelor's Degree, Industrial Distribution
Stanfield Home January 2014 - Present
T-Mobile 2010 - 2014
Enterprise Rent-A-Car February 2007 - June 2008
Walgreens October 2003 - September 2006
Skills
Customer Service, Sales, Team Leadership, Customer Satisfaction, Leadership, Sales Management, Training, Retail, Inventory Management, Time Management
Education
University of Alabama 1998 — 2002
Bachelor of Science (BS), Business Administration and Management, General
Tennessee State University