T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Central Oregon Community College March 2013 - Present
T-Mobile January 2012 - June 2012
T-Mobile January 2005 - June 2012
T-Mobile August 2004 - June 2012
T-Mobile October 2008 - March 2009
Skills
•Determine and provide..., •Customer Service, •Call Center Systems..., •Strategically analyze..., motivate and develop, •Coaching and..., Leadership, Sales, Customer Service
Education
Central Oregon Community College 2013 — 2015
Associates in Business and Information Systems, Business and Information Systems
Redmond High School 1999 — 2003
High School Diploma
T-Mobile December 2013 - Present
Adept Mechanical February 2005 - July 2013
United States Navy September 2001 - February 2004
Skills
Process Improvement, Strategic Planning, Analysis, Leadership Development, Team Building, Operations Management, Coaching, Public Speaking, Microsoft Office, Business Strategy, Team Leadership, Contract Negotiation, Training, Percentage of Completion, Strategic Partnerships, Financial Analysis, Budgets, Forecasting, Change Management
Education
University of Washington 2012 — 2014
Master of Business Administration (MBA), MBA
Central Washington University 2006 — 2008
BS, Business Administration
T-Mobile October 2014 - Present
Technology Hub November 2011 - March 2015
Delta Custom May 2014 - September 2014
United States Marine Corps January 2007 - January 2012
Skills
Cross-functional Team..., Operations Management, Logistics, Team Leadership, Management, Leadership, Strategic Planning, Team Building, Inventory Management, Process Improvement, Forecasting, Customer Service, Account Management, Data Entry, Program Development, SAS programming, Small Business, Computer Repair, Systems Analysis, Entrepreneurship, Sales, Team Management, Purchasing
Education
University of Redlands 2013 — 2015
Bachelor’s Degree, Business Management, International Business, 3.6
Central Texas College 2010 — 2012
Business Management, Business/Corporate Communications, 3.4 GPA
Consumer Cellular, Inc. August 2013 - Present
Blockbuster October 2009 - March 2011
Walmart May 2008 - October 2009
T-Mobile January 2006 - February 2008
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Customer Service, Telecommunications, Technical Support, Troubleshooting, Sales, Team Leadership, Data Entry, Outlook, Customer Support, Mobile Devices, Microsoft Office, Retail, Telephone Skills, Receptionist Duties, Filing
Education
Central Oregon Community College 2010 — 2013
Associate's Degree, Transfer degree, 3.52
Clackamas Community College 2000 — 2002
Transfer Degree
T-Mobile October 2014 - Present
T-Mobile June 2014 - Present
Lexus of Bellevue June 2011 - June 2014
Lexus of Bellevue September 2009 - May 2011
Superior Asphalt Maintenance, Inc May 2004 - June 2009
Skills
Automotive, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Windows Vista, Maintenance & Repair, Computer Hardware, Troubleshooting, Networking, Team Building, Management, Customer Satisfaction, Training, Process Improvement, Customer Retention, Access, Sales, Teamwork, Leadership
Education
Central Washington University 2012 — 2014
Bachelor's Degree, Information Technology and Administrative Management, 3.85
Shoreline Community College 2011 — 2011
Automotive General Service Technician Certificate, Automotive, 3.8
Highline Community College 2005 — 2007
AAS, Administrative Justice, 3.2
NM Tribune, Inc. September 2015 - Present
T-Mobile February 2014 - Present
Skills
Accounting, Account Management, Microsoft Excel, Financial Analysis, Financial Reporting, Microsoft Office, Customer Retention, Budgets, Auditing, Financial Accounting, Forecasting, Tax, Management, Microsoft Word, Strategic Planning, Business Strategy, Accounts Receivable, New Business Development, Accounts Payable, Account Reconciliation, Newspapers, Newspaper Design, News Writing, AP Style
Education
The University of New Mexico 2010 — 2012
Bachelor of Science (BS), Political Science and Government
Central New Mexico Community College 2008 — 2009
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences, General Studies and Humanities
T-Mobile October 2014 - Present
TA Group Holdings April 2013 - August 2014
Turning Point Consulting June 2010 - April 2013
Central Washington University August 2009 - June 2010
Moss Adams LLP June 2009 - August 2009
Central Washington University June 2008 - June 2009
Skills
Financial Modeling, Business Intelligence, Business Turnaround, Accounting, Budgeting, Financial Analysis, Financial Reporting, Budgets, Management, Investments, GAAP, Finance, Mergers & Acquisitions, Teamwork, Tax, Leadership
Education
Washington State University - College of Business and Economics 2013 — 2014
Master of Business Administration (M.B.A.)
Central Washington University 2009 — 2010
B.S., Finance
Central Washington University 2005 — 2009
B.S., Accounting
Loop1 Systems April 2015 - Present
SolarWinds October 2014 - Present
Loop1 Systems October 2014 - April 2015
Loop1 Systems September 2013 - October 2014
Verizon Terremark January 2013 - September 2013
LS Technologies, LLC June 2012 - January 2013
LS Technologies, LLC August 2011 - June 2012
T-Mobile January 2011 - August 2011
MD Technology July 2007 - December 2010
United States Marine Corps September 2000 - September 2005
Skills
Solarwinds, Statistical Data..., VMware, SIEM, Switches, Troubleshooting, Network Administration, System Administration, Active Directory, Group Policy, VBScript, Software Installation, Networking, Cisco Technologies, Project Management, Telecommunications, SCCM, VPN, SharePoint, Server Administration, ArcSight, BMC Remedy, System Deployment, Powershell, Process Automation, Network Monitoring Tools
Education
The University of New Mexico 2007 — 2010
Bachelor's degree, Psychology, 3.49
Central Texas College 2005 — 2007
Associate of Arts (A.A.), General Studies, 4.0
Tarrant County College 2011 — 2012
Certificate, Cisco Support, 3.6
T-Mobile August 2010 - Present
PfroKuts/A Better U Academy/Barber Drew barber shop January 2010 - Present
Pfunk January 1990 - Present
Skills
musician, Athletic Training, artist, Parenting, Cooking, Customer Experience, Helping Clients Succeed, Percussion Performance, Sales, Social Skills, Customer Retention, Customer Satisfaction, Goal Oriented, Social Networking, Telephone Skills
Education
A Better U Academy 2014 — 2015
Master Barber
Central New Mexico Community College 2004 — 2009
highland high school 2000 — 2004
diploma
Optum June 2015 - Present
Gullate Increased Marketing November 2007 - Present
Sleepy's, The Mattress Professionals August 2014 - June 2015
T-Mobile October 2011 - August 2014
Skills
Telecommunications, Wireless, Customer Service, Team Leadership, Sales, Direct Sales, Microsoft Office, Solution Selling, Customer Retention, Sales Management, Customer Experience, Customer Satisfaction, Salesforce.com, Sales Process, Inventory Management, Retail, Team Building, Merchandising, Leadership
Education
East Carolina University 2008 — 2010
Bachelor of Science (BS), Biology, General
Central Piedmont Community College 2005 — 2007
Associate of Science (A.S.), Science
Garretson Resolution Group July 2014 - Present
T-Mobile August 2013 - July 2014
DriveTime September 2009 - July 2011
US Army September 2003 - January 2007
Skills
Automotive Systems, Microsoft Office, Military, Sales Management
Education
Central Piedmont Community College 2011 — 2014
Associate of Science (A.S.), General Studies, 3.5
NASCAR Technical Institute 2007 — 2009
Certificate, Automotive Engineering Technology/Technician
T-Mobile January 2007 - 2013
T-Mobile 2007 - 2007
Skills
Business Intelligence, Vendor Management, Telecommunications, Wireless, Program Management, Business Analysis, Data Analysis, Visio, Process Improvement, Energy, Project Management, Mobile Devices, Management, Analysis, Team Leadership, SharePoint, Financial Analysis, Access, Product Management, Business Process..., CRM, Cross-functional Team..., Project Planning, Leadership, Strategy, PMP, Change Management, SDLC, Software Documentation, Business Process, SAP, Integration, Requirements Analysis, Software Project..., Troubleshooting
Education
Central Washington University 1998 — 2002
BA, poly sci and religion
Heidelberg American High School 1992 — 1994
high school
Loss of Use, Inc. November 2013 - June 2015
T-Mobile November 2006 - October 2013
Skills
Hiring, Human Resources..., Customer Retention, Wireless, Telecommunications, Employee Relations, Human Resources, Retail, Direct Sales, Customer Experience, Program Management, Cellular Communications, Customer Satisfaction, Mobile Devices, Sales Operations, Call Centers, Sales Process
Education
University of Phonix 2014 — 2018
Bachelor of Business Administration (B.B.A.)
Central Piedmont Community College 1992 — 1993
Central Oregon Community College April 2013 - Present
T-Mobile October 2005 - June 2012
T-Mobile 2005 - 2012
Black Butte Ranch June 2001 - August 2005
Skills
Personal Values, Values-based Leadership, Certified Sales..., Customer Service, Retention Strategies, Project Team Management, Instructor-led Training, Retention Programs, Communication Training, Team Leadership, Troubleshooting, Account Management, Telecommunications..., Operating Systems, Mobile Applications, Mobile Devices, Multi-channel Retail, Typing, Office Administration, Team Building, 360 Feedback, Listening to customers, Customer Service..., Inbound Marketing, Sales, Telecommunication..., Avaya, Mobile Telephony, Customer Retention, Call Center Development, Provisioning, Customer Satisfaction, Blackberry, VoIP, Leadership, Customer Experience, Contact Centers, Escalation, Customer Acquisition, Brand Loyalty, Up-selling, T1, Wireless, Loyalty Programs, Telephony, Telecommunications, Broadband, Workforce Management, Mobile Communications, Call Centers
Education
Central Oregon Community College 2013 — 2015
Health Information & Technology, Medical Insurance Coding Specialist/Coder, First year
Redmond High School 2001 — 2005
Diploma
Sprint Nextel June 2012 - Present
Vapor Lounge 2011 - 2012
T-Mobile January 2009 - 2011
Skills
Direct Sales, Sales Management, Customer Service, Building High..., Digital Marketing, Data Entry, Data Analysis, Marketing Strategy
Education
Central Piedmont Community College 2013 — 2016
Associate's of Science, Clinical Laboratory Science/Medical Technology/Technologist, Sophmore
South Mecklenburg High School 2003 — 2007
High School Diploma
Starbucks August 2012 - Present
St. Jude Catholic Church October 2008 - Present
Starbucks Coffee Company January 2011 - August 2012
T-Mobile August 2007 - October 2008
Starbucks Coffee Company July 2006 - August 2007
Starbucks Coffee Company February 2004 - July 2006
Starbucks Coffee Company October 1999 - February 2004
Eddie Bauer, Inc. April 1995 - June 1999
Eddie Bauer, Inc. March 1992 - April 1995
Eddie Bauer, Inc. January 1988 - March 1992
Skills
Forecasting, Inventory Management, Retail, Management, Strategy, Supply Chain Management, Supply Chain, Leadership, Purchasing, Demand Planning, Inventory, Pricing, Product Planning
Education
Central Washington University
Bachelor of Science, Business Administration - Marketing
T-Mobile August 2010 - December 2011
Kenworth Truck Company March 2006 - October 2008
PACCAR July 2002 - March 2006
Weyerhaeuser 2000 - 2001
Eddie Bauer September 1994 - 2001
Safeco 1994 - 1998
Skills
Procurement, Purchasing, Strategic Sourcing, Contract Negotiation, Business Analysis, Sourcing, Contract Management, Customer Satisfaction, Problem Solving, Negotiation, Project Management, Retail, Vendor Management, Management, Team Building, Supply Management, Supply Chain Management, Supply Chain, Leadership
Education
Seattle Pacific University - School of Business and Economics 2004 — 2007
MBA
Central Washington University 1980 — 1983
BS, Business Administration
T-Mobile December 2004 - Present
Centennial Mobile August 2004 - December 2004
AT&T Mobility 2001 - 2004
US Army April 1984 - March 1999
Skills
GSM, Switches, Telecommunications, UMTS, Wireless, RF, 4G, Mobile Devices, Computer Network..., Routers, Cellular Communications, Open Source Software, Mobile Communications, IP, LTE, Troubleshooting, WiMAX, Microwave, 2G, 3G, Integration, System Deployment, Unix, CDMA, WCDMA, GPRS, Edge, RAN, HSPA, Network Optimization, NSN, RF Engineering, BSS, Transmission, TEMS, SDH, Core Network
Education
Central Texas College 1984 — 1989
BA, Communications
Door to Door Storage, Inc. May 2015 - Present
The Toril Sells Houses Team April 2014 - July 2014
Zillow March 2013 - July 2013
AT&T Mobility August 2011 - January 2013
T-Mobile January 2009 - August 2011
Vending Solutions June 2007 - February 2008
Skills
Quotas, Customer Retention, Solution Selling, Cold Calling, Account Management, Sales Operations, Customer Experience, Customer Satisfaction, Sales Process, Mobile Devices, Sales, Sales Management, Cross-functional Team..., Team Building, Microsoft Excel, Microsoft Word, Microsoft Office, OPUS, Watson, Organization, Team Leadership, Office Administration, Salesforce, Sales Prospecting, Salesforce.com, Business Development, Advertising, Management
Education
Central Washington University 2003 — 2008
B.A Public Relations Minor Business Administration, Communication and Media Studies
Highline High School 1999 — 2003
Northwest Community Credit Union February 2015 - Present
Alliance Data Retail Services July 2014 - December 2014
T-Mobile March 2004 - June 2012
Skills
Mobile Devices, Telecommunications, Team Leadership, Customer Service, Call Center, Wireless, Leadership, Leadership Development, Collections, Call Centers, Customer Retention, Employee Training, Customer Experience, Team Building, Process Improvement, Microsoft Office, Performance Management, Coaching, Team Management
Education
Central Oregon Community College 2012 — 2014
Comp, Computer Information Systems - Networking
Central Oregon Community College 2012 — 2014
Associate of Science (AS), Computer and Information Sciences, General
Redmond High School
Vantiv July 2014 - Present
IT Consultant January 2008 - Present
AT&T January 2014 - July 2014
T-Mobile September 2013 - January 2014
Staffmark April 2013 - July 2013
NorAm International Partners, Inc February 2013 - April 2013
53rd Bank June 2011 - January 2013
US EPA May 2010 - August 2010
Carl H linder YMCA June 2006 - August 2010
Homestead Mortgage January 2007 - September 2009
Skills
Customer Service, Troubleshooting, Leadership, Sales, Social Networking, Technical Support, Github, Front-end Development, Web Development, Bootstrap, JavaScript, Ruby, Responsive Web Design, SEO, MySQL, jQuery, Analysis
Education
Free Code Camp 2015 — 2016
Certificate in Full Stack Web Development, Computer Software Engineering
teamTreeHouse 2015 — 2015
Web Development
Central State University 2010 — 2011
Bachelor of Business Administration (BBA), Management Information Systems, General
Wilberforce University 2007 — 2009
CIS
Aiken High School 2003 — 2007
High School
Code Academy
Front-end Development
CodeSchool
Front-end Development
TDS Telecom November 2014 - Present
BendBroadband January 2014 - November 2014
BendBroadband August 2013 - January 2014
BendBroadband January 2008 - August 2013
T-Mobile July 2004 - July 2007
Skills
TCP/IP, Cisco IOS, CMTS, Routing Protocols, Cisco Routers, T1, Cisco Networking Devices, Networking, OSI Model, Customer Satisfaction, Call Centers, Telecommunications, Training, Troubleshooting, Team Building, Call Center, VoIP, Customer Service, Performance Management, Broadband, Time Management, Employee Engagement, Employee Relations, Process Improvement, Customer Experience, Team Leadership, Onboarding, Training Facilitation, Coaching, Organizational..., Human Resources, Vendor Management, Customer Retention, Employee Training, Technical Support, Cable Modems, Project Management, Instructional Design, Change Management, HFC, Supervisory Skills, Budgets
Education
Central Oregon Community College 2004 — 2017
Associate of Science (A.S.), Computer Information Systems (Networking), TBD
Penn Foster Career School 2008 — 2010
Certification, AutoCADD
CENTURY 21 Gold Country January 2015 - Present
Apple August 2012 - Present
T-Mobile May 2011 - June 2012
T-Mobile August 2007 - May 2011
T-Mobile June 2005 - August 2007
T-Mobile October 2004 - June 2005
Sam Johnson Foundation June 2001 - October 2004
Skills
Call Center, Customer Satisfaction, Customer Service, Leadership, Training, Customer Retention, Avaya, Coaching, Performance Management, Team Building, Operations Management, Team Management, Leadership Development, Sales Motivation, Project Management, Customer Experience, Outlook, Talent Management, Quality Assurance, Hiring, Call Centers, Strategic Planning, Sales, CRM, Employee Training, Team Leadership
Education
Central Oregon Community College 2004 — 2009
Associate's degree, Criminal Justice/Law Enforcement Administration
Melaleuca:The Wellness Company January 2014 - Present
Teena Tyler Photography November 2010 - Present
T-Mobile September 2008 - Present
Sitel January 2004 - July 2007
Skills
Photoshop, Digital Photography, Customer Service, Data Entry, Microsoft Excel, Outlook, Microsoft Word, Photography
Education
Central New Mexico Community College 2011 — 2012
Web Page, Digital/Multimedia and Information Resources Design
West Corporation 2012 - 2013
Kelly Services 2011 - 2012
T-Mobile 2007 - 2010
Falco Sult & Company, P.S. 2005 - 2006
Erickson Retirement Advisors 2004 - 2005
UtilX Corporation 2002 - 2004
Education
Central Washington University 2001 — 2002
None
Sammamish High School 1993 — 1995
Diploma
Bellevue Community College 1993 — 1994
Running Start Program
Mosaic Medical July 2014 - Present
Macy's July 2012 - July 2014
Central Oregon Community College September 2013 - June 2014
Dress Barn 2009 - 2012
T-Mobile 2008 - 2009
Skills
Customer Service, Retail, Medicine, Data Entry, Retail Sales, Visual Merchandising, Telephone Skills, Merchandising, Microsoft Word, Inventory Management, Time Management, Microsoft Excel, Microsoft Office, PowerPoint, Medical Terminology, Filing, Customer Satisfaction, Outlook, Cashiering, Phone Etiquette, Multi-line Phone, Medical Records, Teamwork, Vital Signs, Invoicing, Cash Register, Critical Thinking, Inventory Control, Fax, Customer Experience, Receptionist Duties, Phlebotomy, Planograms, POS, EKG, Call Centers, Administrative..., HIPAA
Education
Central Oregon Community College 2012 — 2014
Allied Health and Medical Assisting Services
Bend Senior High 2001 — 2004
T-Mobile FounderEndangered BoxSeptember 2015 - Present
Education
Central Piedmont Community College
Associate's degree, Film/Cinema/Video Studies
JPMorgan Chase & Co. October 2014 - Present
Cox Communications January 2011 - Present
T-Mobile June 2011 - May 2013
Family Dollar Corporate June 2008 - June 2010
Wells Fargo Advisors May 2006 - May 2008
Skills
Data Analysis, Financial Services, Leadership, Private Equity, Investment Banking, Management
Education
Midwestern 2011 — 2012
Nursing
West Charlotte Senior High 1993 — 1996
HS Diploma, Business/Corporate Communications
Central Piedmont Community College
Engineering
Keller Williams 2012 - Present
T-Mobile, USA 2008 - Present
T-Mobile March 2006 - Present
Western Wireless 2004 - 2006
Universal Underwriters 1997 - 2003
Skills
Customer Satisfaction, Customer Retention, Account Management, Change Management, Strategic Planning, Management, Negotiation, Sales Operations, Sales Management, Contract Negotiation, Marketing, Project Planning, Team Management
Education
Central Washington University 1993 — 1997
Bachelor of Science (B.S.), Law and Justice
Northview Oregon Resorts October 2014 - Present
Eagle Crest Resort April 2012 - Present
Eagle Crest Resort May 2013 - September 2013
T-Mobile January 2010 - June 2012
NeighborImpact November 2010 - January 2011
Jamba Juice October 2008 - November 2010
Golden State Tax and Business Services December 2008 - April 2009
Skills
Fast Learner, Customer Service, Sales, Communication, Organization, Training, Mentoring, High Level Of Accuracy, Close Attention to..., Creativity, Appointment Scheduling, type 60 WPM, knowledge of high..., Microsoft Office, QuickBooks, Ten Key, Adobe Creative Suite, Values Alignment, Telephone Skills, Microsoft Excel, 10 Key
Education
Central Oregon Community College 2013 — 2015
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician, Dean's List
Independence High School 2008 — 2009
Diploma
Oakmont High School 2004 — 2008
Silver Bay Seafoods, LLC June 2014 - Present
Central Oregon Community College January 2013 - June 2014
T-Mobile March 2004 - June 2012
FOOD SERVICE INDUSTRY January 1993 - January 2004
Air force January 1994 - January 1995
Skills
Organization &..., General Administrative..., Time Management, Task-oriented, Close Attention to..., Highly motivated..., Work Well Independently, Customer Satisfaction, Customer Service, Sales, Customer Retention, Call Centers, Data Entry, Inventory Management
Education
Central Oregon Community College 2013 — 2015
Associate's degree, Business Administration and Management, General
Willamette High School 1990 — 1993
Diploma, Economics
Towers Watson October 2013 - Present
Meteorcomm through Experis April 2013 - October 2013
Cancer Research And Biostatistics June 2010 - April 2013
Solutions Vault, LLC 2012 - 2013
CANCER RESEARCH AND BIOSTATISTICS June 2009 - June 2010
T-Mobile June 2008 - September 2008
Super 8 August 2005 - June 2008
Skills
SQL, Business Intelligence, Oracle SQL, SSRS, Visio, Software Documentation, SharePoint, Product Design, Microsoft Excel, Program Management, Product Development, Software Development..., Project Planning, MS Project, Visual Studio, HTML, Technical Writing, Project Management, Web Applications, Customer Service, Access, CSS, Product Management, Microsoft Office, Databases, Programming, User Experience, JavaScript, Web Services, Microsoft Word, PowerPoint, Report Writing, Toad, Communication, Business Process, Resource Development, Dreamweaver, Photoshop, Visual Basic, Data Analysis, Web Development, Illustrator, Team Foundation Server, Toad for Oracle, Clinical Research, CRM, MySQL, PeopleSoft, SQL*Plus, Experienced Business...
Education
Central Washington University 2003 — 2008
Bachelor of Science (B.S.), Information Technology and Administrative Management
Eastlake High School 2000 — 2003
Evergreen Junior High 1997 — 2000
CK Marketing November 2010 - July 2011
Red Carpet Car Wash June 2010 - September 2010
Private Nanny 2009 - 2010
T-Mobile May 2008 - November 2008
Education
Central Oregon Community College 2010 — 2011
Redmond Window Treats / Deschutes Installation Services November 2013 - Present
T-Mobile November 2005 - September 2012
NW Freedom Corp December 2004 - October 2005
iSky July 2002 - November 2004
Skills
Call Center, Call Centers, Coaching, Training, Telecommunications, Performance Management, Customer Satisfaction, Sales, Team Management, Leadership, Customer Experience, Customer Service, Team Leadership, Customer Retention, Retail, Employee Training, Team Building
Education
Central Oregon Community College 2013 — 2015
Associate’s Degree, Criminal Justice/Police Science
Gilchrist High 1998 — 2001
Enterprise Holdings October 2014 - March 2015
MarketSource August 2014 - October 2014
T-Mobile November 2013 - August 2014
MarketSource September 2013 - January 2014
Wells Fargo Dealer Services July 2012 - April 2013
Lee Kia of Greenville November 2010 - June 2012
Brown&Wood October 2009 - November 2010
Skills
Telecommunications, Wireless, Customer Satisfaction, Call Centers, Customer Experience, Mobile Devices, Sales, Cellular Communications, Customer Service, Team Management, Direct Sales, Management, Team Leadership, Mobile Communications, Retail, Retail Sales, Troubleshooting, Team Building, Customer Retention, Sales Process, Sales Management, Leadership, Sales Presentations, Inventory Management, Microsoft Office, Strategic Planning, Training
Education
Central Piedmont Community College 2015 — 2018
Bachelor's degree, Psychology
East Carolina University 2009 — 2011
Associate of Arts (A.A.), Communication and Media Studies
Lenoir Community College 2007 — 2009
College prep
Kinston High SchoolSchool 2004 — 2008
High school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Aiphone Corporation 2013 - July 2014
T-Mobile January 2001 - July 2012
T-Mobile June 2000 - January 2001
AT&T Mobility February 1996 - May 1998
Skills
Sarbanes-Oxley Act, Variance Analysis, Financial Reporting, Accounting, Internal Controls, Financial Analysis, Accounts Receivable, Accounts Payable, Process Improvement, SAP, Mergers, General Ledger, Cross-functional Team..., Budgets, Business Analysis, Analysis, Outlook, Wireless, Wireless Roaming, International Relations, Oracle Applications, Microsoft Office, Project Management, Roaming, US GAAP, Forecasting
Education
Central Washington University 1989 — 1994
BS, Accounting
Waggener Edstrom Communications March 2014 - Present
T-Mobile August 2013 - March 2014
T-Mobile October 2012 - August 2013
T-Mobile February 2008 - October 2011
T-Mobile February 2006 - February 2008
WDS Global May 2005 - January 2006
WDS Global August 2004 - May 2005
Skills
HRIS, SAP HR, Human Resources, Process Improvement, Business Analysis, Performance Management, Data Analysis, SAP, PeopleSoft, Project Management, ADP Payroll, Deferred Compensation, Wireless, Ad Hoc Reporting, Requirements Gathering, Microsoft SQL Server, Financial Reporting, Six Sigma, Financial Modeling, Relational Databases, Database Design, Financial Audits, Technical Presentations, Sales Compensation, Sales Compensation..., Certified Payroll, Compensation, Compensation & Benefit, Workday, 401k, Compensation Structures, Vendor Management
Education
Central Washington University 1999 — 2004
Bachelor of Science - Business Administration, Dual Major - Management Information Systems & Human Resource Management
City University of Seattle 2007 — 2009
MBA - Business Administration, Project Management
Bonefish Grill January 2010 - Present
T-Mobile June 2008 - Present
Red Robin June 2006 - February 2010
US Navy December 1995 - March 2001
Skills
Telecommunications, Wireless, Employee Training, New Hire Training, Training Manuals, Microsoft Excel, Microsoft Office, Customer Service, Lead A Team
Education
Central Texas College 1996 — 1998
Associate's degree
Mariner High School 1991 — 1994
Diploma
T-Mobile June 2011 - Present
LSI Corporation October 2010 - March 2011
Monarch Appraisal Services July 2003 - April 2010
Intel Corporation July 2000 - July 2003
Skills
SDLC, Databases, Software Project..., SharePoint, Visio, Requirements Gathering, Requirements Analysis, Vendor Management
Education
Central Washington University
BS, Business Administration
T-Mobile June 2012 - Present
T-Mobile through Sapphire (Randstad) May 2011 - June 2012
Microsoft through Comsys October 2010 - May 2011
AT&T Mobility August 2008 - February 2009
GRS Northwest, Inc/Wimmer Solutions (Microsoft Contract – SMS&P – MSPP Partner Portal) – Redmond, WA March 2007 - June 2008
EdCC/Work Opportunities January 2006 - January 2008
Allyis Inc. - (Microsoft Contract – US BMO Systems and Tools) March 2005 - October 2005
Volt - (Microsoft Contract – Siebel Enterprise Sales) August 2003 - November 2004
Hewlett Packard/Compaq - (Microsoft Contract - Line of Business Helpdesk) July 2002 - July 2003
Siemens Business Services, Inc/Entex - (Microsoft Contract - Line of Business Helpdesk) January 2002 - June 2002
Skills
Requirements Analysis, Business Analysis, SDLC, Agile Methodologies, Visio, Project Management, Use Case Diagrams, Flow Diagrams, Activity Diagrams, Context Diagrams, Cross-functional Team..., Strategic Leadership, Virtual Collaboration, Cross-team Collaboration, Technical Documentation, Business Requirements, Requirements Gathering, Risk Assessment, Assumptions, Scope Management, Project Planning, Problem Solving, Business Process, User Acceptance Testing, Technical Writing, Telecommunications, Training, Mentoring, Business Process..., Data Modeling, Management, Access, MS Project, Software Documentation, Vendor Management, Leadership, Databases, Analysis, Program Management, Testing, Troubleshooting, PMP, Integration, Software Project..., Release Management, Waterfall, Agile Project Management, Business Process..., Call Centers, Project Portfolio...
Education
Central Washington University 2008 — 2012
BAS ITAM – Bachelors of Applied Science in Information Technology and Administrative Management, Business and IT
Edmonds Community College 2005 — 2008
3 x ATAs, Business and IT
Boeing Commercial Airplanes July 2011 - Present
Lionbridge July 2008 - September 2010
T-Mobile February 2008 - May 2008
Macy's November 2001 - February 2008
UPS February 2000 - July 2001
United States Postal Service June 1997 - July 1998
Arena Sports 1996 - 1997
Skills
Customer Service, Change Management, Mentoring, Outlook, Excel, International Project..., Word, CDS, MS Project, Scheduling, Negotiation, Process Scheduler, Microsoft Excel, Microsoft Word, Program Management, Project Management, Quality Assurance
Education
Central Washington University 1998 — 2001
BS, Business Administration
Highline College 1995 — 1997
AA, Business
Evergreen High School '95 1991 — 1995
Diploma
Medline ReNewal May 2012 - April 2015
efusjon Energy Club April 2009 - September 2010
Bend Broadband August 2007 - December 2008
T-Mobile August 2005 - July 2007
Skills
Medical Devices, Sales Operations, Sales, Cross-functional Team..., Direct Sales, Sales Management, Process Improvement, Customer Service, Product Management, New Business Development, Team Building, Sales Process, Salesforce.com, Account Management, Product Launch
Education
Central Oregon Community College 2014 — 2017
Bachelor of Business Administration (BBA)
T-Mobile. October 2013 - Present
Incident Readiness & Response, LLC July 2013 - Present
QBE North America February 2008 - April 2013
Unigard Insurance Group July 2001 - February 2008
Unigard Insurance Group March 1996 - June 2001
Reliance Insurance March 1991 - March 1996
Industrial Indemnity September 1986 - March 1991
Skills
Risk Management, Business Continuity, Risk Assessment, Program Management, Emergency Management, Security, Leadership, Business Continuity..., Enterprise Risk..., Operational Risk..., Management, Leadership Development, Internal Audit, Safety
Education
Central Washington University
MS, Occupational & Public Safety/Health
Central Washington University
BS, Paramedic
Moda Health, formerly ODS April 2014 - Present
Unitarian Universalist Fellowship of Central Oregon July 2013 - Present
Unitarian Universalist Fellowship of Central Oregon July 2012 - June 2013
T-Mobile 2010 - 2012
Cost Plus World Market May 2006 - June 2010
Torrid August 2004 - May 2006
Skills
Leadership, Customer Service, Human Resources, Microsoft Office, Operations Management, Inventory Management, Call Centers, Customer Experience, Event Management, Management, Public Speaking, Team Leadership, Phone Etiquette, Certified in Customer..., Account Management, Schedules, Multi-line Phone, iWork, QuickBooks, Performance Management, Hiring Employees, Terminations, Strategy, Retail, Analysis, Fundraising, Teamwork
Education
Central Oregon Community College 2012 — 2014
Associate of Applied Sciences, Business Administration and Management, General, 4.0
San Joaquin Delta College 2000 — 2003
Music Performance, General
Southminster Retirement Community December 2013 - Present
Quicktate December 2009 - Present
Shari's Berries May 2013 - May 2013
International Paper January 2013 - May 2013
T-Mobile June 2012 - January 2013
FedEx November 2012 - December 2012
CORESTAFF Services October 2010 - December 2010
Convergys/OnStar January 2010 - October 2010
CORESTAFF Services October 2009 - December 2009
Office Depot January 2008 - May 2009
Skills
Typing, Singing, Writing, Microsoft Office, Internet, Windows 7, Excellent Phone Skills, Troubleshooting, Alpha Numeric Data..., Selling, Organized, Sweeping, Mopping, Vacuuming, Making Copies, Faxing, Managing Money, Food Preparation, Serving Customers, Lifting, Printing, Scanning, Running, Quick Learner, Attentive, Fax, Customer Service, Computer Hardware, Invoicing, Outlook
Education
Central Piedmont Community College 2008 — 2015
Associates, Music Education
Olympic High School 2003 — 2007
Diploma, General Studies
T-Mobile December 2014 - Present
KXRM FOX 21 January 2014 - October 2014
KXXV November 2007 - May 2008
KPLE TV May 2005 - December 2007
IER June 2007 - November 2007
Mayborn Planetarium 2003 - 2005
KXXV 2001 - 2003
Skills
Broadcast, Television, Video, Broadcast Television, Video Production, Broadcast Engineering, IPTV, Digital Video, Digital Media, HD Video, Digital TV, Streaming Media, Sound, Telecommunications, Customer Service, Troubleshooting, Wireless, Wireless Communications..., Hands-on Training, Master Control, Directors, Schematic, Soldering, Soldering Iron, Non-linear Editing
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master's of Network and Communication Management, Wireless, 3.91
Thomas Edison State College 2005 — 2007
Bachelor of Science and Applied Science Technology, Electronic Engineering Technology, GPA 3.789
Central Texas College 2003 — 2005
Associate of Applied Science, Communication Electronics, GPA 3.9
Bates Technical College 1997 — 1999
Associate of Technolgy, Radio and Television Broadcasting Technology/Technician, GPA 3.3
Redfin February 2012 - Present
Microvision Inc. November 2006 - March 2012
Expedia, Inc August 2006 - November 2006
T-Mobile September 2005 - August 2006
Skills
Onboarding, Applicant Tracking..., Recruiting, Talent Acquisition, College Recruiting, Human Resources, Employee Relations, Technical Recruiting, Sourcing, Benefits Negotiation, HRIS, Workforce Planning, Deferred Compensation, Contract Recruitment, HR Policies
Education
Central Washington University 2001 — 2005
BSBA in Business Management, Specializing in Human Resource Management
Savers Corporate IT/Development June 2015 - Present
Savers Corporate IT/Development October 2014 - June 2015
Syrvel - Fulcrum Technologies, Inc. July 2012 - October 2014
Fulcrum Technologies, Inc. September 2007 - July 2012
Fulcrum Technologies September 2005 - September 2007
T-Mobile February 2005 - July 2005
Fruit From Washington February 2003 - December 2004
DPK Industries, Inc. February 2002 - April 2003
FMC Technologies March 2002 - February 2003
Skills
Agile Methodologies, Software Project..., Agile Project Management, Enterprise Software, Product Management, SDLC, Business Process, Scrum, Requirements Analysis, User..., Requirements Gathering, Quality Assurance, Business Analysis, Integration, Software Development, Testing, Cross-functional Team..., Cloud Computing, Process Improvement, Program Management, SaaS, SQL, Change Management, Waterfall, Product Development, Systems Analysis, JIRA, Business Intelligence, Business Process..., Mobile Applications, Project Management, Confluence, Software Documentation, SharePoint, Project Portfolio..., Software Design, E-commerce, XML, Vendor Management, Visio, Databases, Team Leadership, Oracle, Data Warehousing, PL/SQL, Telecommunications, System Architecture, Data Modeling, ERP, Wire Framing
Education
Central Washington University 2000 — 2004
BSBA, Int'l Business, Economics, Management
MMI - Motorcycle Mechanics Institute
Certifications, Harley Davidson - Early and Late Model
Shatin College, Hong Kong 1993 — 1995
Bill & Melinda Gates Foundation February 2015 - Present
Slalom Consulting February 2014 - Present
Bill & Melinda Gates Foundation March 2014 - February 2015
Sprint July 2013 - January 2014
Clearwire February 2012 - July 2013
Clearwire August 2010 - February 2012
Clearwire October 2009 - August 2010
T-Mobile August 2007 - October 2009
Accenture October 2006 - August 2007
Fluor April 2006 - October 2006
Skills
Business Analysis, Integration, SDLC, E-commerce, Requirements Analysis, Cross-functional Team..., Project Management, SAP, Product Management, Vendor Management, Systems Analysis, Requirements Gathering, PMO, Mobile Devices, Enterprise Software, Telecommunications, Management, Project Planning, Testing, Process Engineering, Business Requirements, Visio, eCare, Self-Service Solutions, Manager Self-Service, Axure, CSM
Education
Seattle University 2007 — 2009
MBA, Business
Central Washington University 1999 — 2003
Bachelor of Science, Business Administration
T-Mobile May 2015 - Present
Slow Food Seattle January 2013 - Present
Independent Contractor January 2012 - Present
Dominion Enterprises August 2014 - March 2015
French-American Chamber of Commerce of the Pacific Northwest February 2014 - November 2014
BDA, Inc. May 2014 - July 2014
AT&T Mobility December 2013 - February 2014
Amazon August 2013 - October 2013
Amazon Web Services April 2013 - August 2013
Seattle Wine Society June 2011 - June 2013
Skills
Project Management, Agile Methodologies, JIRA, Web Content Management, Web Content Strategy, Basecamp, Salesforce.com, Marketing Communications, Social Media Marketing, eCommunications, Strategic Communications, Social Media, Marketing Management, Event Planning, Fundraising, Event Management, Blogging, Email Marketing, Social Networking, Community Outreach, Media Relations, Program Management, Facebook, Nonprofits, Spanish, Digital Marketing, Strategy, Leadership, Non-profits, Advertising, Editing, Internal Communications, Content Strategy, Public Speaking, Online Marketing, Management, Corporate Events, SEO, Strategic Partnerships, Publicity, Sponsorship, Integrated Marketing, Web Content, Public Affairs, Corporate Branding, Newsletters, Strategic Planning, Collateral, Positioning, Trafficking
Education
North Seattle College 2015 — 2016
Certificate, Project Management Certificate
Central Washington University 1999 — 2001
BA, Public Relations
Highline High School 1992 — 1996
T-Mobile USA, Inc. February 2015 - Present
T-Mobile July 2011 - February 2015
Sebris Busto James July 2008 - May 2011
Weinstein & Riley, PS February 2006 - June 2008
Skills
Legal Support, Legal Documentation, Document Management, Employment Law, Customer Relations, Employment Litigation, Privacy Law, Data Privacy, Legal Compliance, Project Coordination, Legal Assistance, Litigation, Litigation Support, Courts, Documentations, Private Investigations
Education
Central Washington University
Bachelor's Degree, Information Technology & Admin. Management
Highline Community College
Associate's Degree, Paralegal
CDK Digital Marketing February 2015 - Present
NuvolaLabs January 2015 - Present
T-Mobile November 2013 - February 2015
Infospace February 2012 - November 2013
Infospace May 2011 - February 2012
Infospace December 2009 - May 2011
Infospace July 2009 - December 2009
Skills
Ansible, Chef, Puppet, Python, Linux, Amazon Web Services..., Ruby, Provisioning, C#, Linux System..., Scrum, Software Development, VMware, Data Center, Software Engineering, Troubleshooting, Visual Studio, Test Automation, Windows, WCF, Testing, Software Documentation, Java, F5 BigIP, Servers, .NET, Programming, XML, Web Services, Disaster Recovery, Subversion, Automation, VCO, Agile Methodologies, Cloud Computing, Enterprise Architecture, System Deployment, JavaScript
Education
Central Washington University 2006 — 2009
Bachelor, Computer Science
Green River Community College 2003 — 2006
Associate of Arts (AA), General Studies
Greenville Health System November 2011 - Present
Greenville Health System May 2011 - November 2011
Various Companies for special projects October 2008 - May 2011
Fluor March 2008 - October 2008
T-Mobile June 2007 - January 2008
Edscha May 2006 - February 2007
Tribune Television Northwest February 1998 - April 2006
Skills
Financial Analysis, Hospital Revenue Cycle..., Variance Analysis, Financial Reporting, Financial Modeling, Budget Process, Financial Forecasting, Capital Budgeting, Employee Benefits, General Ledger, Cash Flow, Business Process..., Operating Budgets, Month End Close, Sales Commissions, Payroll, Microsoft Excel
Education
Central Washington University 2000 — 2004
Bachelor's
North Seattle Community College
Associates
T-Mobile October 2011 - Present
T-Mobile September 2008 - October 2011
SunCom Wireless June 2007 - September 2008
SunCom Wireless February 2005 - May 2007
Bass Pro Shops 2001 - 2004
Skills
Customer Satisfaction, Inventory Management, Sales, Customer Service, Coaching, Sales/Operational..., Customer Retention, Sales Operations, Management, Sales Process, Leadership, Customer Experience, Team Building, Training, Account Management
Education
Montreat College 2013 — 2017
Bachelor of Business Administration (B.B.A.)
Central Piedmont Community College 2002 — 2004
Fire Protection
North Carolina State University 2001 — 2002
T-Mobile July 2011 - Present
T-Mobile April 2010 - June 2011
Murray Franklyn March 2008 - April 2010
Murray Franklyn March 2006 - March 2008
Murray Franklyn April 2005 - March 2006
Cline and Associates October 2003 - April 2005
CHRISTOPHER J. SOELLING July 2004 - March 2005
MCM A Meisenbach Company August 2001 - March 2003
Skills
Forecasting, Variance Analysis, Financial Analysis, Budgets, Accounting, Accounts Payable, General Ledger, Microsoft Office, Analysis, Access, Management, Microsoft Excel, Account Reconciliation, Finance, Leadership
Education
Central Washington University 2003 — 2009
Bachelors Degree, Accounting
University of Washington 1997 — 2001
Bachelors Degree, Psychology
Snohomish High School 1994 — 1997
High School Diploma
leannemarkle.com March 2009 - Present
Amazon.com December 2009 - December 2010
Smith-Harmon Inc. November 2009 - March 2010
Implied Solutions March 2009 - July 2009
WONGDOODY January 2008 - March 2009
Amazon.com April 2006 - January 2008
T-Mobile July 1997 - April 2006
Skills
E-commerce, Flash, Information Architecture, User Interface Design, jQuery
Education
School of Visual Concepts 2002 — 2009
Graphic Design
ITT Technical Institute-Seattle 2000 — 2002
Associate's degree, Multimedia / interactive Design / Game design
The University of New Mexico 1998 — 2000
Web/Multimedia Management and Webmaster
Central New Mexico Community College 1996 — 1997
Web/Multimedia Management and Webmaster
FCI Towers, Inc April 2009 - Present
T-Mobile December 2006 - March 2009
Andrew Corporation October 2004 - November 2006
T-Mobile April 1999 - September 2004
Skills
Construction, Quality Assurance, Software Documentation, Telecommunications, Site Development, Microwave, Management, 4G, Wireless, Networking, Cellular Communications, Sales Operations, Engineering, Vendor Management, Budgets, CRM, UMTS, Human Resources, Team Leadership, CDMA, LTE, 3G, RF, WiMAX, RF Engineering, GSM, Contract Management
Education
Central Texas College 1997 — 1999
Associates, General Studies
ONPOINTE AT HOME July 2015 - Present
Ardent Health Services February 2015 - July 2015
Atrinea Health Urgent Care and Family Practice October 2011 - January 2015
Atrinea Health LLC October 2011 - January 2015
T-Mobile October 2001 - November 2009
Skills
Microsoft Office, Customer Service, Hospitals, Microsoft Excel, Strategic Planning, Microsoft Word, Healthcare Management, PowerPoint, Clinical Research, Project Management, Research, Public Speaking, Healthcare Information..., Process Improvement, Operations Management, Management, Training, Program Management, Six Sigma, Leadership, Healthcare, Sales, Team Building, HIPAA, Call Centers, Customer Retention, Account Management, Customer Experience, Team Leadership, Sales Management, Customer Satisfaction, New Business Development, Coaching, EMR, Hiring, Cold Calling, Strategy, Problem Solving, Managed Care, Leadership Development
Education
Central New Mexico Community College
Ericsson April 2013 - Present
Cricket Communications February 2001 - April 2013
T-Mobile July 1998 - February 2001
Skills
Voice Mail, Visual Voice Mail, Ringback Tones, System Administration, Linux System..., Red Hat Linux, OTA, Secure CRT, VoIP, SIP, Geoprobe, HLR, CALEA, IP, Network Centric..., Terminal Server, Technical Support, Netcool, Nagios, Managed Services, Supervisory Skills, Splunk, T1, CDMA, SS7, Microwave, TCP/IP, Telecommunications, LTE, Wireless, Network Design, Troubleshooting, Wireless Networking
Education
Central New Mexico Community College 1996 — 1998
Specific Media September 2013 - Present
T-Mobile August 2012 - September 2013
T-Mobile May 2012 - August 2012
T-Mobile 2007 - 2012
Skills
Training, Customer Experience, Telecommunications, Customer Service, Team Building, Marketing Strategy, Event Planning, Coaching, Mobile Devices, Mobile Marketing, Sales Operations, Advertising, Cross-functional Team..., Strategic Planning, Retail, Project Management, Sales, Customer Satisfaction, Account Management, Merchandising
Education
Central Washington University 2009 — 2012
Bachelors of Science, Social Sciences
Green River Community College 2006 — 2008
AA Degree
NAPPR August 2010 - February 2012
Isleta One Stop March 2008 - October 2010
T-Mobile February 2005 - April 2006
Skills
Microsoft Office, Management, Microsoft Excel, Research, Microsoft Word, PowerPoint, Training, Leadership, Sales, English, Windows, Outlook, Java, HTML, Process Improvement, Recruiting, Interviews, Customer Service, Call Centers, Time Management, Technical Support, Account Management, Sales Management, Inventory Management, Customer Satisfaction, Team Leadership, Team Building, Strategic Planning, Negotiation, Retail, Data Entry, Event Planning, Social Media, Customer Retention, Direct Sales, Customer Experience, Problem Solving, Social Media Marketing, Troubleshooting, Event Management, New Business Development, Marketing Strategy, Photoshop, Business Development, Salesforce.com, Program Management, Sales Operations
Education
New Mexico Highlands University 2000 — 2001
Accounting and Business/Management
Questa High 1996 — 2000
Diploma
Central New Mexico Community College
Registered Nursing/Registered Nurse & Associates Child Development
AeroParts Manufacturing and Repair, Inc. February 2012 - Present
Hearth & Home January 2003 - May 2010
T-Mobile 2010 - 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Public Speaking, Research, Social Media, Event Planning, Access, HTML, Data Analysis, Analysis, Social Networking, Strategic Planning, Market Research, Marketing Communications, Sales, Time Management, Marketing Strategy, Advertising, Marketing, Public Relations
Education
The University of New Mexico - Robert O. Anderson School of Management 2004 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
Central New Mexico Community College 2002 — 2004
Associate of Arts (A.A.), Liberal Arts
Hewlett-Packard October 2011 - February 2013
Verizon Wireless January 2008 - October 2011
PC Parts Plus January 2007 - January 2008
T-Mobile January 2004 - December 2006
Skills
Technical Support, Social Networking, Teaching, Project Management, Management, Marketing, Team Leadership, Customer Satisfaction, Troubleshooting, Customer Service, Leadership, Sales, Microsoft Office, Telecommunications, Computer Hardware, Computer Security, Computer Repair, Computer Network..., Computer Maintenance, Computer Forensics, Computer Proficiency, Consulting, Contract Negotiation, Traditional Labor Law, Information Technology, Technical Writing, Data Recovery, Technical Training, Technical Leadership, Technical Analysis, Customer Engagement, Customer Retention, A++, Remote Desktop, Remote Troubleshooting, Remote Access, Windows Remote Desktop, Remote Monitoring, Electronics Repair
Education
Central New Mexico Community College
Computer Systems Networking and Telecommunications
Web301 February 2015 - Present
T-Mobile August 2004 - March 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Central Oregon Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Business and Information Systems, 3.60 Final GPA
Ready to Graduate March 2015 - Present
T-Mobile 2004 - Present
Skills
•Customer service and..., •Motivational and..., •Performance analysis..., •Quality assurance..., •Career development..., Sales, Training, Customer Service, Coaching, Management
Education
Central Oregon Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.89 Currently and going up. will graduate with a 3.9 of higher
Oakridge Oregon
Deploma
Transign LLC March 2015 - Present
RackNRoad June 2011 - March 2015
T-Mobile 2008 - 2010
Rack N Road October 2000 - April 2006
Skills
Customer Service, Inventory Management, Customer Satisfaction, Profit, Marketing, Data Entry, Sales Management, Microsoft Word, Store Management, Sales, Retail Sales, Relationship Management, Inventory Control, Customer Retention, Microsoft Excel, Microsoft Office, PowerPoint, Team Building, Strategic Planning, Retail, Marketing Strategy, Management, Account Management, Product Development, Leadership, Team Leadership
Education
Central Oregon Community College 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 4.0
REVOLT Media & TV February 2014 - Present
CBS Radio July 2013 - January 2014
CBS Radio July 2012 - July 2013
T-Mobile April 2011 - March 2012
AEG June 2010 - February 2011
Central Washington University October 2009 - June 2010
Global Spectrum June 2009 - September 2009
Rose & Associates LLC June 2007 - May 2009
Coho Cafe February 2006 - September 2007
Skills
Customer Service, Community Outreach, Organizing, Microsoft Office, Mobile Applications, Mobile Devices, Mobile Marketing, Media & Entertainment, OS X, Social Networking, Strategic Partnerships, Advertising, CRM, Strategic Planning, Direct Marketing, Facebook, Time Management, Management, Digital Marketing, Digital Media, Marketing Management, SEO, Blogging, Marketing, Sales, Social Media Marketing, Sponsorship, Online Marketing, B2B, Email Marketing, Social Media, Online Advertising, Marketing Communications, Integrated Marketing, Marketing Strategy, Lead Generation, Leadership, Brand Awareness, Google Analytics, comScore, Digital Strategy, Awesomeness, Idea Person, Analysis, Business Analysis
Education
Central Washington University 2006 — 2010
Bachelor of Science (B.S.), Business Administration; Marketing
Redmond High School 2004 — 2006
GED, General
T-Mobile May 2013 - February 2015
Target Mobile Care January 2012 - March 2013
Verizon Wireless August 2010 - October 2012
Skills
Microsoft Office, Wireless, Management, Sales, Program Management, Troubleshooting, Customer Service, Team Leadership, Integration, Telecommunications, Project Management, Leadership, Mobile Devices, Networking, IP
Education
Central New Mexico Community College 2011 — 2017
Academy Trades and Technology 2008 — 2011
High School Diploma
Workforce Capital May 2013 - Present
G4S September 2013 - March 2015
T-Mobile December 2012 - May 2013
US Army April 2008 - December 2010
Skills
Security, Combat Lifesaver, Combatives, Interpersonal Skill, Customer Service, Customer Satisfaction, Customer Retention, Situational Leadership, Stressful Situations, Emergency Management, Psychology, Computer Security, Physical Security, Cyber-security, Personal Security, Personal Protection, Loss Prevention, Loss Mitigation, Strategic Communications, Detailed Organization, Eye for Details
Education
East Georgia College 2015 — 2019
Bachelor's degree , Biology, General
Central Texas College 2008 — 2009
Bachelor of Science (BS), Psychology, 4.0
T-Mobile April 2015 - Present
T-Mobile May 2013 - Present
PacificSource Health Plans December 2012 - April 2013
T-Mobile December 2010 - June 2012
T-Mobile January 2010 - December 2010
T-Mobile April 2007 - January 2010
Skills
Workforce Management, Customer Service, Call Centers, Customer Retention, Customer Satisfaction, Outlook, Recruiting, Data Analysis, Organizational Structure, SharePoint, Visio, Reporting & Analysis, Teamwork, Office Management, Troubleshooting, Problem Solving, Microsoft Office 2010, BMC Remedy, Microsoft Excel, PowerPoint, Microsoft Publisher, Microsoft Office 2007, Microsoft Word, Telecommunications, Technical Support, General Office Duties, Office Equipment, Taleo, Adaptability, Flexibility, Kenexa Applicant..., Business Analysis, Analysis, Training, Microsoft Office
Education
Central Oregon Community College
Portland Community College
Portland Community College
business studies
T-Mobile May 2014 - Present
Amazon February 2011 - May 2014
Microsoft January 2008 - April 2010
Microsoft August 2006 - July 2007
Microsoft February 2005 - February 2006
Verizon November 2003 - September 2004
Uptown Transit June 1999 - September 2003
Skills
Marketing Communications, Market Research, Product Marketing, Marketing Strategy, Product Management, Event Management, Account Management, Merchandising, Marketing, Cross-functional Team..., Product Launch, Program Management, E-commerce, Online Advertising, Digital Communication, B2B, Demand Generation, Visual Merchandising, Online Communications, SEO, Strategy, Forecasting, Digital Marketing, Management, Competitive Analysis, Sales, Online Marketing, Online Marketing..., Direct Marketing, Email Marketing, Mass Email Marketing, Mobile Strategy, Multi-channel Marketing, Mobile Advertising, Multi-channel Campaign..., Customer Acquisition..., Creative Strategy
Education
Central Washington University
Bachelors, B.S. - Marketing Management
Seattle Central College
Non-Degree Program, Web Desgin and Development
University of Michigan Business School
Bachelor of Science (BS), Marketing
T-Mobile June 2014 - September 2014
Wells Fargo June 2013 - September 2013
IKEA Group July 2009 - September 2011
Skills
Financial Analysis, Forecasting, Analysis, Banking, Finance, Mortgage Banking, Corporate Finance, Supply Chain Management, Investments, Marketing, Leadership, SharePoint, Microsoft Office, PowerPoint, Management, Sales, Microsoft Excel, Microsoft Word
Education
Central Washington University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Supply Chain Management
the world Technical SupportUnitedHealth GroupOctober 2014 - Present
T-Mobile October 2001 - June 2011
Skills
Customer Service, Customer Retention, Clerical Skills, 10 Key, Microsoft Excel, Outlook, PowerPoint, Social Media, Android, First Aid, Medical Terminology, Mental Health, Defensive Driving, Telecommunications, Telecommunications..., Front Office, Networking, Great Personality, Great Organizer, File Management, Teamwork, Data Entry, Multi Tasking, Organizational...
Education
Central New Mexico Community College 2012 — 2016
Medical, still in process
Crystal Mountain Massage School Albuquerque NM Massage certified 2000 — 2000
Certified Massage Therapist
Desert Song Community Church April 2015 - Present
The Truckworks / Bend Steel March 2014 - May 2014
T-Mobile April 2010 - June 2012
Big 5 Sporting Goods September 2008 - April 2010
Tupperware January 2005 - September 2008
Mt Shasta Resort December 1999 - June 2001
Grand Rental Station September 1999 - November 1999
Shasta Cascade Forest Industries July 1998 - July 1999
Skills
Customer Service, Inventory Management, Office Management, Shipping, Microsoft Office, Troubleshooting, Sales Process, Sales, Invoicing, Accounts Payable, Access, Team Leadership, Leadership, Training, Team Building, Recruiting, Customer Satisfaction, Accounting, Time Management, Payroll, Call Centers, Human Resources, Accounts Receivable, QuickBooks, Teamwork, Microsoft Excel, Microsoft Word
Education
Oregon State University-Cascades 2014 — 2016
Bachelor's Degree, Accounting
Central Oregon Community College 2014 — 2015
Associate of Science (A.S.), Business Administration and Management, General
Central Oregon Community College 2012 — 2014
Associate's degree, Accounting, 3.93
University of Phoenix 2008 — 2009
Accounting
CollegeBoard CLEP 2008 — 2008
6 units of College Mathematics, Mathematics
Shasta College 1995 — 1999
Associate of Arts (AA), Music
Happy Camp High School 1985 — 1989
Diploma
Apple October 2012 - Present
T-Mobile September 2006 - Present
Mercer Human Resources Consulting October 2004 - October 2006
Victoria’s Secret Catalogue September 1997 - October 2002
Education
Central State University
Bachelor of Science (B.S.), Hydrology and Water Resources Science
Sarah Catherine Studio of Design 2013 - Present
I. Design Group 2013 - 2013
Lowe's Home Improvement 2011 - 2012
Darden Graduate School of Business 2008 - 2010
MarketSource 2007 - 2008
T-Mobile 2003 - 2007
Education
University of Delaware 1999 — 2003
BA of Mass Communication, Mass Communication, Interpersonal Communication, Public Relations
Central Piedmont Community College
Associate of Applied Science - Interior Design, Interior Design & Architecture Technology
Independant 2012 - Present
Xentel May 2007 - November 2010
Sharp Electronics September 2006 - April 2007
T-mobile February 2005 - August 2006
Clientlogic January 2002 - October 2004
Skills
Photoshop, Microsoft Office, C++, HTML, Microsoft Excel, Management, Java, Microsoft Word, PowerPoint, Leadership, Computer Hardware, JavaScript, XML, Technical Support, Sales, Programming
Education
Attending Full Sail University 2012 — 2015
Bachelor's of Science, Game Design
New Horizons 2001 — 2002
A+ Hardware, MCP, Computers
Central New Mexico Community College 1994 — 1998
Associate's Degree, Electrical Engineeering
Hot Shot Services, Inc. March 2013 - Present
Tricore Reference Laboratory 2011 - Present
Tricore Reference Laboratory 2011 - March 2013
Sprint Nextel 2011 - 2011
Regence BlueCross BlueShield 2008 - 2010
Verizon Wireless 2008 - 2008
T-Mobile 2003 - 2007
AOL 2002 - 2003
Skills
Customer Service, Technical Support, Mac, Windows, A+ Trained, Computer Hardware..., Microsoft Applications, Mobile Phone Software, Mobile Phone Industry, Apple Safari, Windows NT, Windows 2000, Database Applications, General Technical, Computer Industry, Techinical, Problem Solving, CompTIA A+, Visio, Windows 7, Troubleshooting
Education
Central New Mexico Community College 2013 — 2014
Communication, General
UTMI
Massage Therapy/Therapeutic Massage
AT&T Mobility May 2011 - Present
Advocare August 2010 - Present
Rocky Mountain Power - (PacifiCorp) February 2009 - February 2010
Clearwire 2010 - 2010
General Dynamics July 2008 - February 2009
T-Mobile December 2007 - May 2008
Goodman Networks June 2005 - October 2006
Goodman Networks, LLC (GNET) June 2005 - October 2006
Elkins Management Group, LLC November 2003 - September 2004
Alcoa/AFL Telecom July 2003 - September 2003
Skills
Project Planning, Contract Management, Microsoft Office, Microsoft Excel, Invoicing, Process Scheduler, Software Documentation, Management, Training, Project Management
Education
University of Phoenix 2008 — 2011
Bachelor of Science, Management
Central Washington University 1997 — 2002
BS, Pre-Law/Law & Justice
T-Mobile June 2015 - Present
PACCAR August 2012 - June 2015
PACCAR May 2012 - August 2012
Midland College October 2011 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Java, Financial Analysis, Extensions, Refinancings, Funding Applications, Presentation Skills, Strategic Planning, Financial Reporting, Time Management, Corporate Communications, Public Relations, Corporate Services, Market Research, Technical Writing, Proposal Writing, Gantt Project, Project Planning, Business Analysis, Business Process..., Lesson Planning
Education
Central Washington University 2013 — 2015
Bachelor's Degree, Business Administration, Management and Operations, Senior
Midland College 2011 — 2013
Associate of Arts (AA), General Studies
Zones, Inc. 2014 - Present
T-Mobile 2011 - 2014
T-Mobile 2009 - 2014
Ecovil Korea 2011 - 2012
T-Mobile 2006 - 2009
ADT Security Services 2001 - 2005
Gensco Inc 1997 - 2001
Skills
Sustainability Strategy, Risk Assessment, Supply Chain, Procurement, Corporate Social..., Energy Efficiency, Carbon Footprinting, Supplier Diversity, Enterprise Software, Project Management, Fraud, Management, Project Planning, Cross-functional Team..., Sustainability, Program Management, Leadership, Customer Service, Contract Management, Wireless, Strategic Planning, Strategy, Process Improvement, Negotiation, Analytics, Vendor Management, PMO, Telecommunications, Business Process..., Product Management, Strategic Partnerships, Budgets, Customer Experience, Team Leadership, Outsourcing, Change Management, Inventory Management, CRM, Business Development, Business Strategy, Mobile Devices
Education
Indiana Wesleyan University
Master of Business Administration (M.B.A.), Specialization in Management
Bainbridge Graduate Institute
Certificate in Sustainable Business, Sustainability Studies
Central Washington University
Bachelor of Arts (B.A.), Law and Justice
T-Mobile March 2015 - Present
Nordstrom October 2014 - March 2015
Nordstrom January 2012 - October 2014
Nordstrom June 2008 - January 2012
Nordstrom January 2006 - June 2008
Nordstrom June 2004 - January 2006
Nordstrom 2001 - 2003
Nordstrom 1999 - 2001
Skills
Business Intelligence, Agile Methodologies, Leadership, Data Warehousing, Cross-functional Team..., Business Process, Business Analytics, Team Leadership, Project Management, Dashboard, Process Improvement, Enterprise Software, Management, Change Management, SDLC, Business Analysis, Scrum, Information Governance, Mobile Technology, Interpersonal..., MicroStrategy, MicroStrategy Reporting, MobileIron, Microsoft SQL Server, Retail, Program Management, Customer Service, Requirements Gathering
Education
University of Washington 2014 — 2015
Business Intelligence: Building the Data Warehouse
University of Phoenix 2004 — 2006
Masters
Central Washington University 1993 — 1996
BA/BS
Whitman College 1992 — 1993
N/A
Inglemoor High School 1987 — 1991
High School
T-Mobile January 2007 - Present
Immunex 1989 - 1999
Skills
Call Center
Education
Central Washington University
Hewlett-Packard September 2013 - Present
T-Mobile April 2007 - September 2013
Skills
Cisco Technologies, Software Documentation, Customer Experience, Customer Service, Telecommunications, Wireless, Computer Hardware, Technical Support, Customer Satisfaction, Troubleshooting, Call Centers, Windows 7, Data Center, Networking, Team Leadership, VoIP, Managed Services, Project Management, Integration, Vendor Management
Education
Central New Mexico Community College 2002 — 2006
Associate's degree, Networking Technology
Central New Mexico Community College
Puget Sound Energy October 2011 - Present
T-mobile USA August 2005 - October 2011
Pacific Coast Feather June 2002 - August 2003
StorageTek 2001 - 2002
Pacific Coast Feather Company May 2000 - May 2001
T-Mobile July 1994 - May 2000
Skills
SAP R/3, SD, CRM, SAP, SAP ERP, Business Process, Business Analysis, Integration, Vendor Management, Requirements Analysis, ERP, Telecommunications, Business Intelligence, Business Process..., SDLC
Education
Central Washington University
Bachelor of Applied Science (BASc), Accounting
Changepoint August 2014 - Present
Daptiv January 2014 - August 2014
Daptiv April 2008 - December 2013
T-Mobile April 2006 - April 2008
T-Mobile November 2004 - April 2006
Skills
SaaS, Project Portfolio..., Software Project..., Agile Methodologies, PMO, SDLC, Project Management, Salesforce.com, Agile Project Management, Cloud Computing, Vendor Management, Requirements Analysis, Business Intelligence, Business Analysis, SharePoint, Integration, Requirements Gathering, CRM, Professional Services, Wireless, Telecommunications, Solution Selling, Project Planning, Team Leadership, MS Project, Mobile Technology, ERP, Customer Experience, RFP, Software Development, Resource Management, System Deployment, Visio, Release Management, Business Process, Program Management, Project Delivery, Enterprise Software
Education
Central Washington University 1991 — 1995
Bachelor of Arts (B.A.), Psychology
T-Mobile September 2013 - Present
T-Mobile October 2010 - September 2013
T-Mobile July 2006 - October 2010
T-Mobile January 2000 - July 2006
Skills
Forecasting, Wireless, Telecommunications, Analysis, SAP, Budgeting, Financial Reporting, Process Improvement, SOX, Vendor Management, Business Analysis, Finance, Financial Analysis, Financial Modeling, Accounting, Integration, Internal Controls, Change Management, Budgets, Cross-functional Team..., Business Intelligence, PMO, Business Process, Variance Analysis, Governance, Sarbanes-Oxley Act, Project Planning, Business Process..., Management, Project Management, Visio, Risk Management, Leadership, Financial Forecasting, Enterprise Software, SDLC, Strategy, Program Management, Project Portfolio..., ERP, Software Documentation, Managerial Finance, Team Leadership, Start-ups, Requirements Gathering, CRM, Business Requirements, Mergers & Acquisitions, Outsourcing, Hyperion Enterprise
Education
Central Washington University 1998 — 2000
Bachelor of Science (B.S.), Accounting
T-Mobile February 2015 - Present
T-Mobile February 2010 - Present
T-Mobile May 2007 - February 2010
T-Mobile December 2005 - May 2007
American Eagle Outfitters November 2002 - December 2005
Skills
Forecasting and Planning, Management, Sales, Training, Human Resources, Payroll, Telecommunications, Sales Operations, Organizational..., Wireless, Vendor Management, Cross-functional Team..., Account Management, Customer Experience, Sales Management, Process Improvement, Outlook, Supply Chain, SAP, Inventory Management
Education
Central Washington University 2003 — 2005
Bachelor, General Studies, Human Resources, Organizational Development, Psychology
Everett Community College 2000 — 2003
Associate of Arts, General, Business
Zetec October 2014 - Present
Providence Health & Services September 2012 - October 2014
Providence Health & Services May 2009 - September 2012
Providence Health and Services March 2008 - May 2009
T-Mobile March 2006 - March 2008
Zetec December 2002 - March 2006
Philips Medical Systems January 2001 - October 2002
Philips Medical Systems March 1998 - December 2001
Advanced Technology Laboratories (Bothell, WA) October 1987 - December 1998
John Fluke Mfg. Co., Inc. April 1985 - September 1986
Skills
Onboarding, Talent Acquisition, HRIS, Talent Management, Employee Relations, Workforce Planning, Applicant Tracking..., Deferred Compensation, Performance Management, Recruiting, Succession Planning, Organizational..., Employee Benefits, Employee Engagement, Human Resources, Leadership Development, Training, Organizational Design, College Recruiting, Taleo, Benefits Administration, New Hire Orientations, Leadership, Employee Training, Labor Relations, Personnel Management, Executive Coaching, Change Management, Career Development, Organizational..., Interviews, FMLA, Temporary Placement, Hiring, Conflict Resolution, Technical Recruiting, Internet Recruiting, PeopleSoft, Resume Writing
Education
Central Washington University 1982 — 1986
Business Administration
Columbia Basin College
Associate of Arts (AA), General Studies
The TRIAD Group May 2015 - Present
CBMS - Utility Coordinator (Temp) March 2015 - April 2015
T-Mobile January 2014 - October 2014
MetroPCS January 2006 - January 2014
Trinite, Inc. May 2005 - January 2006
Tetra Tech Communications October 2000 - May 2005
United States Marine Corps September 1980 - September 2000
Skills
Telecommunications, LTE, Cellular Communications, 4G, CDMA, Vendor Management, Project Management, Fiber Optics, Power Coordination, DAS, Ethernet, Outside Plant, Goal-driven leader, Wireless Networking, RF, Zoning, UMTS, Optical Fiber, Network Design, Site Acquisition, Computer Network..., IP, Project Planning, Microwave, Wireless, VoIP, Site Development, T1, GSM, Backhaul, Program Management, 3G, EVDO, WiMAX, Broadband, RAN, RF Engineering, 2G, Antennas, Management
Education
Central Texas College
Some College
US Marines Communications Chief School
Dolby Laboratories January 2014 - Present
Stanford University May 2012 - December 2013
Swedish Medical Center August 2010 - April 2012
T-Mobile October 2008 - March 2010
Microsoft October 2004 - April 2008
AT&T Wireless (formerly McCaw Cellular) January 1988 - September 2004
McCaw Cellular March 1987 - January 1988
Skills
Cash Pro BofA on-line..., Wells Fargo CEO, US Bank Singlepoint, Excel, Word, PowerPoint, Integrity Treasury..., Sharepoint, ThompsonRueters..., Wieland BRM, Forecasting, Treasury Management, Cash Flow Forecasting, Cash Management, Cash, Financial Analysis, SOX, Reconciliation, Corporate Treasury, Visio, Microsoft Office, Cash Flow, Treasury Systems, Bank Relationship..., Oracle General Ledger, Procedure Creation, Treasury, Account Reconciliation, Banking, Sarbanes-Oxley Act, Auditing, Variance Analysis, Analysis, Finance, Microsoft Excel, Accounting
Education
Seattle University 2003 — 2006
Masters, Business Adminstration
Central Washington University 1995 — 2000
Bachelor of Science, Business Administration - Finance
T-Mobile July 2015 - Present
Washington Health Benefit Exchange February 2013 - July 2015
Saint Martin's University January 2014 - May 2015
Saint Martin’s University April 2011 - February 2013
Saint Martin’s University August 2010 - April 2011
Central Washington University February 2006 - August 2010
Skills
Web Development, Network Administration, Oracle, Linux System..., MySQL, Apache, SharePoint, Computer Hardware, Computer Maintenance, HTML, Troubleshooting, Databases, Help Desk Support, Windows, Operating Systems, Active Directory, ITIL Certified, Team Leadership, Research, Microsoft Office, Servers, Public Speaking, Integration
Education
Central Washington University 2005 — 2013
Bachelor of Science (B.S.), Information Technology and Administrative Management
Central Washington University
Bachelor of Science (B.S.), Information Technology and Administrative Management
WesTower Communications August 2013 - Present
T-Mobile January 2005 - June 2013
T-Mobile 2004 - 2005
T-Mobile 2003 - 2004
VoiceStream Wireless November 1998 - 2003
US Navy 1993 - 1998
Skills
Actix, TEMS, UMTS, GSM, RF Planning, RF design, RF troubleshooting, OPTPCS, SCHEMA, MAPINFO, Tektronix OPTIMON, HSPA, LTE, Electronics, Cellular Communications, Military Experience, Wireless, MapInfo, RF, WCDMA, Drive Test, 3G, 4G, Network Monitoring Tools, RF Engineering, Network Optimization
Education
University of Phoenix 2002 — 2003
Business Administration and Management, General
Central Texas College 1997 — 1998
General Studies
U.S. Naval Technical Training Command 1993 — 1995
Electrical, Electronics and Communications Engineering
Coca-Cola Bottling Co. Consolidated October 2014 - Present
Coca-Cola Bottling Co. Consolidated June 2013 - September 2014
Coca-Cola Bottling Co. Consolidated May 2011 - May 2013
Lockhart Media Group October 2008 - May 2011
IAC April 2008 - September 2008
T-Mobile January 2007 - March 2008
Skills
Excellent Customer..., PowerPoint, Excel, Customer Service, Microsoft Excel, Marketing, Digital Marketing, Strategy, Marketing Communications, Marketing Strategy, Event Planning, Event Management, Account Management, Strategic Planning, Microsoft Word, Time Management, Outlook, Project Management, Advertising, Blogging, Editing, Sales, Social Media, Social Media Marketing, Facebook, Online Advertising
Education
UNC Charlotte 2011 — 2013
Bachelor of Arts (B.A.), Concentration in Marketing
Central Piedmont Community College 2008 — 2010
2 Yr Associates in Arts, Business Administration/Marketing
T-Mobile August 2006 - Present
Comcast February 2006 - July 2006
United States Army November 2002 - February 2006
Skills
LTE, VoIP, Project Coordination, Training, Policy, Project Management, Project Planning, Mobile Devices, Networking, Leadership
Education
Saint Mary's University of Minnesota 2009 — 2010
Master of Arts, Public Safety Administration
Metropolitan State University 2006 — 2009
Bachelor of Arts, Management
Central Texas College
T-Mobile December 2014 - Present
Simplicity Consulting November 2013 - November 2014
T-Mobile USA April 2007 - May 2013
T-Mobile February 2007 - April 2007
T-Mobile July 2002 - February 2007
T-Mobile July 2001 - July 2002
Bayliner (US Marine/Brunswick Boats) 1998 - 2001
Frontier Packaging 1997 - 1998
Skills
Wireless, Telecommunications, Management, Leadership, Mobile Devices, Marketing, Customer Experience, Vendor Management, Cross-functional Team..., Product Management, Mobile Communications, Product Marketing, Program Management, Strategic Partnerships, Go-to-market Strategy, Sales Operations, Merchandising, Enterprise Software, Marketing Strategy, Project Management, Sales, Team Management
Education
Central Washington University 1995 — 1997
Bachelor of Science (B.S.), Business Administration, Management and Operations
T-Mobile May 2014 - Present
Infospace May 2010 - May 2014
Independent Business June 2008 - April 2010
Blue Leaf Environmental March 2009 - July 2009
Skills
Product Management, Strategic Partnerships, Business Strategy, Analytics, Website Monetization, Web Analytics, Partner Management, Contract Negotiation, Data Analysis, Financial Analysis, Business Development, Search, New Business Development, Management, Online Marketing, Customer Relations, SQL Server, Microsoft SQL Server, SEO, Marketing, Customer Service, CRM, E-commerce, Online Advertising
Education
Central Washington University 2008 — 2010
BS, Business Administration, Economics and Finance
T-Mobile March 2009 - April 2012
Skills
Call Centers, Customer Experience, Telecommunications, Wireless, Customer Retention, Cellular Communications, Customer Satisfaction, GSM, Mobile Devices, Avaya, CDMA, Troubleshooting
Education
Oregon State University 2013 — 2015
Central Oregon Community College 2009 — 2013
Associate of Arts (AA), Transfer Degree
Northrop Grumman Corporation October 2014 - Present
T-Mobile April 2014 - September 2014
Skills
Several years..., Leadership, Management, Training, Team Leadership, Leadership Development, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Team Building, Inventory Management, Team Management
Education
Strayer University 2014 — 2016
Master of Business Administration (M.B.A.)
Paine College 2011 — 2014
BS, Business Management
Central Texas College 1999 — 2001
Associates, General Studies
COCC October 2013 - Present
T-Mobile October 2007 - June 2012
Army National Guard December 2001 - August 2005
RENEW 2002 - 2004
US Army August 1997 - December 2001
Skills
Call Centers, Customer Experience, Telecommunications, Customer Retention, Customer Satisfaction, Wireless, Cellular Communications, Troubleshooting, Technical Support, GSM, Customer Service, Mobile Devices, Blackberry, Team Leadership, Customer Support, BMC Remedy, Software Documentation, Process Improvement, Account Management, VoIP
Education
Central Oregon Community College 2013 — 2015
Criminal Justice and Corrections
South of Santa Fe 2013 - Present
South of Santa Fe August 2007 - Present
T-Mobile 1998 - 2007
Walmart 1995 - 1998
Skills
Microsoft Office, Team Leadership, Public Speaking, Microsoft Excel, Outlook, Recruiting, Event Planning, HTML, Coaching, Customer Service, Marketing, Project Management, Training, PowerPoint, Social Media, Sales, Management, Teamwork, Employee Relations, Research, Teaching, Microsoft Word, Windows, Team Building, Human Resources, English, Time Management, Analysis, Leadership, Social Networking, Data Analysis, Photoshop, Strategic Planning, Leadership Development, Event Management
Education
Webster University 2010 — 2012
Master of Arts (MA), Human Resources Development and Management Leadership
National American University-Albuquerque 2007 — 2010
Bachelor of Science, Business Administration and Management, General
Central New Mexico Community College
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Redmond, OR September 2014 - Present
T-Mobile November 2005 - June 2012
American Pine Products July 1996 - May 1999
Dairy Queen May 1995 - July 1996
Skills
Call Centers, Telecommunications, Customer Experience, Wireless, Customer Retention, Customer Service, Technical Support, Mobile Communications, Customer Satisfaction, QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Acrobat, Troubleshooting, Payroll, VoIP, Data Entry, Problem Solving, IP, Cellular Communications, UMTS, Workforce Management, Avaya, Computer Network..., Time Management, Mobile Devices, Empowerment, Empathy, 3G, GSM, Internet
Education
Eastern Oregon University 2014 — 2016
Bachelor of Applied Science (BASc), Business Administration and Management, General
Central Oregon Community College 2012 — 2014
Associate of Science (AS), Business Administration and Management, General
Central Oregon Community College 2012 — 2014
Associate of Science (AS), Accounting and Finance
Crook County High School 1994 — 1996
Diploma
T-Mobile 2007 - Present
Education
Central Oregon Community College
ATRISCO COMPANIES/ RIO GRANDE EDUCATIONAL COLLABORATIVE September 2011 - May 2012
T-Mobile October 2010 - September 2011
Applebees International March 2010 - November 2010
Lockheed Martin November 2008 - November 2009
New Mexico Bank & Trust January 2008 - November 2008
New Mexico Bank & Trust June 2007 - January 2008
Skills
PowerPoint, Microsoft Word, Customer Service, Teamwork, Windows, Microsoft Excel, Organization, Multi Tasking, Self-driven
Education
Central New Mexico Community College 2012 — 2014
Rio Grande High School 2003 — 2007
High School Diploma, General Studies
Freelance Graphic Design and Drafting March 2014 - Present
SSOE Group August 2012 - March 2014
Orlando Construction June 2012 - August 2012
Comcast May 2005 - September 2009
T-Mobile March 2000 - April 2005
Matrix Digital Media September 1996 - March 2000
Skills
AutoCAD, Drawing, PowerPoint, Revit, Construction Drawings, Sustainable Architecture, Sustainable Development, LEED, Residential Design, Interior Design, Space Planning, mixed-use construction, 3D Studio Max, 3D Modeling, 3D graphics, Graphic Design, Desktop Publishing, Green Building, Computer Aided Diagnosis, Computer Hardware, Site Planning, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Adobe Photoshop, HTML, CSS, Quality Assurance, Unity3D, Wireless Networking, Cable Television, Cable Modems, Cable Networks, Photoshop
Education
Portland Community College 2009 — 2012
Associate of Applied Science, Architectural Design & Drafting
Portland Community College 2009 — 2012
Certificate, Sustainable Building
Central Oregon Community College 1995 — 1996
General Studies and Certificate, Graphic Design and Desktop Publishing
NAVIS August 2015 - Present
BendBroadband January 2014 - August 2015
BendBroadband September 2011 - January 2014
T-Mobile March 2008 - September 2011
Hoskin Kroeker Residential Design Group November 2005 - July 2007
Skills
Wireless, Troubleshooting, Call Centers, Technical Support, Telecommunications, VoIP, IP, Computer Network..., Broadband, Switches, Ethernet, Cisco Technologies, Routers, System Administration
Education
Central Oregon Community College 2011 — 2015
Enrolled, CIS
T-Mobile September 2004 - August 2010
Lifewise of Oregon September 2008 - August 2009
Alaska Airlines February 2008 - August 2008
T-Mobile September 2004 - August 2007
Skills
Customer Service, Microsoft Office, Airline Reservations, Call Center, Office Administration, Office Equipment, Receptionist Duties, Management, Customer Retention, Outbound Marketing, Sales, Cash Register, Team Building, Escalation, Time Management, Leading Meetings, Presentations, Coaching, Store Opening, Meeting Planning, Training, Troubleshooting
Education
Central Oregon Community College 2011 — 2014
International Air and Hospitality Academy 2003 — 2003
Airline and Travel Specialist
Consumer Cellular, Inc. 2012 - 2012
T-Mobile January 2004 - January 2005
Education
Central Oregon Community College
Clearwire June 2011 - April 2014
T-Mobile September 2005 - May 2011
Western Wireless June 2001 - August 2005
Skills
SAP, Peoplesoft, Excel,..., Fixed Assets, Accounting
Education
Central Washington University 1989 — 1991
Accounting
Highline Community College 1987 — 1989
Business, Accounting
T-Mobile February 2015 - Present
TALLAMOND LLC November 2013 - January 2015
The Summit at Snoqualmie November 2011 - April 2013
WDS Global January 2010 - September 2010
Skills
Microsoft Office, International Business, Supply Chain, Procurement, Supplier Negotiation, Global Sourcing, Customer Service, Shipping
Education
Central Washington University 2009 — 2014
Bachelor of Science in Business Administration, Logistics, Materials, and Supply Chain Management
KEEN October 2014 - Present
UTi Worldwide April 2014 - October 2014
UTi Worldwide December 2013 - April 2014
St Helens School District June 2013 - August 2013
T-Mobile May 2010 - November 2011
T-Mobile August 2009 - May 2010
JP & Sons December 2007 - June 2009
Freds Marina February 2005 - November 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking, Event Planning, Time Management, Team Leadership, Teaching, Data Analysis, Accounting, Public Relations, Financial Analysis, Process Improvement, Leadership, Finance, Forecasting, Data Entry, Account Management, Financial Reporting, Accounts Payable, Photoshop, Social Media
Education
Oregon State University 2013 — 2014
Human development and family science, Minor in Psychology
Central Oregon Community College
Associate of Science (A.S.), Psychology
Central Oregon Community College 2001 — 2009
Structural Fire Science
T-Mobile February 2014 - Present
Boba Tea Company March 2007 - September 2013
Skills
Retail, Microsoft Office, Inventory Management, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, OS X, Research, Team Building, HTML, Financial Reporting, Programming, Apparel, Trend
Education
Central New Mexico Community College 2006 — 2009
Information Technology
Del Norte High School 2003 — 2007
Utility Line Construction services May 2015 - Present
T-Mobile June 2012 - March 2015
Dental practice February 2009 - June 2011
Skills
Sales Management, Time Management, Account Management, Event Management, Retail Sales, Retail Marketing, Managing Workflow, Change Management, Team Building, Team Leadership, Team Management, Teamwork, Cross-functional Team..., Distributed Team..., Team Motivation, Mobile Technology, Dental Assisting, Executive..., Fleet Management, Clerical Skills, Clerical Work, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Customer Experience, Customer Insight, Customer Support, Customer Engagement, Internal Audit, Quality Auditing
Education
Central Piedmont Community College 2015 — 2017
Associate of Arts (A.A.), Accounting and Finance
University of North Carolina at Charlotte 2012 — 2015
Associate of Arts (A.A.), Accounting and Finance, 3