T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Checkered Flag Auto Group January 2015 - Present
William E. Wood and Associates, REALTORS ® July 2014 - Present
T-Mobile October 2009 - April 2014
Skills
Sales, Retail, Real Estate, Social Media, Customer Service, Social Networking, Proofreading, Writing, Networking, Microsoft Word
Education
Advanced School of Real Estate 2014 — 2014
Real Estate License, Real Estate
Bucks County Community College
Associate of Arts (AA), Communication, General
Neshaminy High School
Diploma
T-Mobile January 2014 - Present
Flat 7 Ministries September 2004 - Present
UnderPressure MotorSports September 2004 - Present
CUTR April 2013 - October 2013
Circuit City August 2005 - August 2008
The Goodyear Tire & Rubber Company September 2004 - May 2007
Skills
Music, Music Production, Music Industry, Entertainment, Recording, Songwriting, Social Media, Composition, Sound, Social Media Marketing, Studio Recording, Public Speaking, Audio Engineering, Marketing, Event Planning, Event Management, Band, Singing, Marketing Strategy, Public Relations, Strategic Planning, Piano, Guitarist, Microsoft Office, Social Networking, PowerPoint, Customer Service, Microsoft Word, Editing, Leadership, Teaching, Photoshop, Guitar, Photography, English, Project Management, Video Production, Video, Film, Radio, Management, New Media, Pro Tools, Audio Editing, Television, Team Building, Training, Team Leadership, Customer Satisfaction
Education
University of South Florida 2013 — 2015
Bachelor's degree, Mechanical Engineering
Broward College 2010 — 2012
Associate of Arts (A.A.), Chemistry
Joint Venture: Silicon Valley Network August 2013 - Present
Channel Law Group February 2013 - Present
NextG Networks/Crown Castle February 2010 - January 2013
ExteNet Systems, Inc January 2008 - January 2010
Pacific Telecom Services November 2005 - December 2007
Oregon State Bar September 2005 - September 2007
T-Mobile 2006 - 2007
Portland General Electric August 2005 - November 2005
Oregon Legislature January 2005 - August 2005
Metro Attorney's Office September 2003 - December 2003
Skills
Contract Negotiation, Distributed Antenna..., Cellular Communications, Wireless, Legal Writing, Project Management, Telecommunications, Due Diligence, Government
Education
Lewis & Clark Law School 2001 — 2004
JD, Environmental Concentration
Bryn Mawr College 1994 — 1998
BA, Psychology (honors)
Guest research intern at the Université de Paris, Pierre et Marie Curie Institute 1997 — 1997
Psychology
TotaleMedical March 2010 - July 2012
T-Mobile November 2006 - June 2009
PRC, LLC March 2005 - August 2006
Skills
Sales, Customer Service, Customer Satisfaction, Customer Support, Direct Sales, Positivity, Always Punctual, Sales Operations, Microsoft Word, Windows, Microsoft Excel, Typing, Internet, Microsoft Office, Strategic Planning, Small Business, New Business Development
Education
Broward Community College 2010 — 2014
General Sales, Merchandising and Related Marketing Operations
T-Mobile February 2014 - Present
Cellspire/Boost Mobile June 2013 - January 2014
Pelican Sales Inc October 2012 - January 2013
Defense Technologies, Inc. January 2011 - October 2012
Finish Line November 2008 - December 2010
H.W. Davis Construction Inc. August 2005 - January 2008
Finish Line November 2003 - August 2005
Skills
Sales, Customer Service, Retail, Inventory Management, Sales Management, Marketing, Process Scheduler, Merchandising, Account Management, New Business Development, Operations Management, Recruiting, Cold Calling, Outlook, Social Networking, Business Operations, Employee Training, Building Relationships, Marketing Strategy, Team Leadership, Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Business Development, Budgets, Negotiation, Sourcing, Manufacturing, Contract Negotiation, Project Management, Inventory Control, Process Improvement, Analysis, Cross-functional Team..., Project Planning, Supply Chain Management, Product Development, Team Building, Purchasing, Logistics, Forecasting, Business Strategy, Contract Management, Program Management, Change Management, Procurement, Government Contracting
Education
Broward College 2014 — 2015
Bachelor's Degree, Logistics, Materials, and Supply Chain Management
Brevard Community College 2002 — 2005
Associate of Arts (AA), Logistics, Materials, and Supply Chain Management
JPay Inc. January 2015 - Present
JPay Inc January 2013 - December 2014
City of New York - 311 Contact Center June 2011 - December 2012
City of New York / 311 Contact Center July 2008 - May 2011
T-Mobile October 1998 - July 2008
Skills
Forecasting, Analytics, Training, Workforce Management, Business Analysis, Project Management, Analysis, Process Improvement, Business Process..., Data Analysis, Leadership, Management, Strategic Planning, Business Intelligence, Call Centers
Education
Sheridan Technical Center 2003 — 2004
Information Technology
Broward Community College 1994 — 1996
Business Administration and Management, General
Flint Hills Resources April 2015 - Present
Flint Hills Resources March 2014 - April 2015
Cox Communications March 2013 - March 2014
Cox Communications June 2009 - February 2013
Cox Communications March 2008 - May 2009
T-Mobile March 2002 - December 2007
Skills
PeopleSoft, Process Improvement, Billing Systems, Team Leadership, Call Centers, Customer Retention, Employee Training, Telecommunications, Career Development, Leadership, Troubleshooting, Customer Service, Sales, Quality Auditing, Customer Experience, Training
Education
Wichita State University 2002 — 2004
Psychology, 3.5
Brown Mackie College-Salina 1999 — 2001
Associate of Science (A.S.), Criminal Justice and Corrections, 3.5
Western State College of Colorado 1996 — 1998
Psychology, 3.4
T-Mobile February 2009 - Present
DIRECTV December 2002 - June 2008
Skills
Customer Service, Multi Tasking, Strategic Communications
Education
Brown Mackie College-Boise 2011 — 2013
Associate's degree, Business Administration and Management, General, 3.32
City of Columbus August 2012 - Present
Alpha Phi Alpha Fraternity, Inc. Kappa Chapter May 2013 - May 2014
American Red Cross January 2013 - December 2013
Values into Action August 2010 - January 2012
Bucks County Community College March 2010 - March 2011
Burger King Corporation June 2009 - August 2010
T-Mobile November 2008 - August 2009
Skills
Program Management, Community Outreach, Public Speaking, Financial Services, PowerPoint, Microsoft Excel, Leadership, Analysis, SBA, Home Equity, Consumer Lending, Home Equity Lines of..., Microsoft Office, Policy, Personal Banking, Performance Management, Wholesale Lending, Microsoft Word
Education
The Ohio State University 2011 — 2014
Bachelor of Arts (B.A.) Political Science/ Economics, Economics / American History
Bucks County Community College 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
T-Mobile November 2013 - Present
Partnerships for Global Impact 2011 - Present
Love146 2009 - Present
NBC News 2012 - 2013
Polaris 2011 - 2013
Microsoft 2004 - 2011
Microsoft 2000 - 2004
Microsoft 1997 - 2000
Pinnacle Efx 1994 - 1997
Showtime Networks Inc. 1985 - 1994
Skills
Business Strategy, International Business, Innovation, Product Management, Analytics, Global Business..., Emerging Markets, Negotiation, Strategic Partnerships, Thought Leadership, Strategic Alliances, Entrepreneurship, Program Management, Private & Public Sectors, Public Policy, Digital Strategy, Product Marketing, Leadership, Business Development, Strategy, Digital Marketing, Nonprofits, Start-ups, Online Advertising, Online Marketing, Mobile Devices, Training, New Business Development, New Media, Management, Venture Capital, Social Entrepreneurship, Go-to-market Strategy, Business Alliances, Corporate Development, Strategic Thinking, Team Management, Advertising, Executive Management, Mobile Marketing, Competitive Analysis, SaaS, Marketing Strategy, Content Strategy, Lead Generation, Digital Media, Brand Development, Partnerships, Partner Management, Strategic Planning
Education
Harvard University Graduate School of Design
Certificate, Architecture
Freie Universität Berlin
M.A., International Relations
Brown University
B.A., International Relations & German
Waste Management, Inc. June 2011 - Present
T-Mobile February 2010 - February 2011
Verizon Wireless February 2006 - November 2010
Education
Broward Community College 2005 — 2005
Marjory Stomen Douglas High
T-Mobile April 2014 - Present
stowe.strategy llc July 2009 - Present
Greater Seattle January 2005 - Present
Clients: Hewlett-Packard, Nokia, Akamai, 4 venture capitalists, patent lawyer 1996 - 2004
MasterCard August 1991 - December 1995
Procter & Gamble 1990 - 1990
Skills
Business Strategy, Start-ups, Strategic Planning, Entrepreneurship, Marketing Strategy, Emerging Markets, Non-profits, Business Development, Nonprofits, Leadership, Competitive Analysis, Strategy, Market Research, Business Planning, E-commerce, Management
Education
Wharton Business School 1989 — 1991
MBA, International Entrepreneurialism
University of Pennsylvania 1989 — 1991
MA, International/Global Studies
Brown University 1983 — 1987
BA, Economics
T-Mobile December 2012 - Present
TPG, an Omnicom Company October 2011 - November 2012
Footprint Technologies April 2010 - October 2011
Independent Marketing Consultant November 2009 - April 2010
Lorel Marketing Group November 2006 - November 2009
WHITTMANHART Interactive (now Band Digital) March 2004 - November 2006
IKON Office Solutions May 2004 - October 2004
Fleet Credit Card Services June 2001 - May 2004
Bank of America 2001 - 2004
4-Site Interactive July 1994 - August 2001
Skills
Internet Strategy, Online Marketing, Web Analytics, Website Conversion, Multi-channel Retail, Online Branding, Interactive Marketing..., Email Marketing, Online Lead Generation, Social Commerce, E-commerce Consulting, Social Media, Word Of Mouth Marketing, Digital Strategy, Mobile Strategy, eCRM, Account Direction, Brand Loyalty, Online Advertising, Marketing Strategy, Marketing Communications, Social Media Marketing, Business Analysis, Competitive Analysis, Direct Marketing, Website Development, Web Content, Content Strategy, Content Marketing, SEO, Marketing, Advertising, Strategy, CRM, SEM, Lead Generation, Direct Mail, Digital Media, Customer Acquisition, Mobile Marketing, Analytics, Account Management, Integrated Marketing, Interactive Marketing, Digital Marketing, E-commerce, Mobile Devices, B2B, Management, Leadership
Education
Compliance - CANN SPAM, WOM FTC Regulations 2003 — 2004
certification, Email regs, Terms & Conditions, privacy policies, WOM FTC Regulations
Project Management IBS / Viviance 2000 — 2000
certification, project management
The College of New Jersey 1993 — 1996
Graphjic Design, Multimedia Emphasis
Bucks County Community College 1991 — 1993
Electronic Imaging, 3D Animation
Council Rock High School
Fedex Office NY Marriott Marquis August 2014 - Present
Gentlemans Demeanor INC. July 2013 - Present
Cobain Entertainment Group January 2013 - Present
Walgreens November 2012 - February 2014
T-Mobile January 2007 - March 2012
Skills
Event Planning, Entrepreneurship, Event Management, Social Media, Social Media Marketing, Marketing, Corporate Events, Weddings, Parties, Entertainment, Live Events, Sponsorship, Wedding Planning, Trade Shows, Leadership, Sales, Time Management, Social Networking, Customer Service, Budgets, Hospitality, Facebook, Online Marketing, Employee Benefits, Relationship Marketing, Sports Marketing, Brand Management, Fundraising, Brand Development, Email Marketing, Online Advertising, Advertising, Marketing Communications, Meeting Planning, Marketing Management, Creative Direction, Catering, Music, Marketing Strategy, Public Relations, Lead Generation, Integrated Marketing, Small Business, Retail, Market Research, Blogging, Video, Account Management, Customer Satisfaction, Fashion
Education
Bunker Hill Community College 2002 — 2004
Associates of Science in Business and Retail Administration, Business and Retail Administration
City of Beachwood January 2015 - Present
United States Marine Corps May 2005 - Present
T-Mobile November 2009 - January 2015
Skills
Team Leadership, Leadership, Wireless, Telecommunications, Customer Retention, Cellular Communications, Training, Sales, Customer Service, Team Building, Management, Direct Sales, Sales Management
Education
Bryant & Stratton College-Cleveland 2010 — 2013
Associate of Science (A.S.), Criminal Justice/Police Science
U.S. Imaging Solutions June 2012 - July 2014
T-Mobile August 2007 - June 2012
AT&T February 2003 - July 2007
Bloomingdale's October 2001 - February 2003
Lord & Taylor October 1999 - October 2001
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint
Education
Broward Community College 1999 — 2001
T-Mobile July 2010 - Present
Skills
Telecommunications, Mobile Devices, Wireless, Customer Experience, Customer Retention, Customer Service, 3G, Retail, Cellular Communications, GSM, Sales, LTE, 4G, Direct Sales
Education
Broward Community College 2010 — 2012
Avation
University of Dubuque 2004 — 2005
Avation
T-Mobile January 2013 - Present
Bluebonnet Motors January 2012 - Present
IHOP June 2010 - January 2012
McDonald's Corporation January 2010 - May 2010
Skills
Sales Management, Customer Service, Designs
Education
Brown Mackie College-South Bend 2012 — 2014
Bachelor of Architecture (B.Arch.), Automotive Engineering
Aycock Animal Hospital June 2013 - Present
T-Mobile January 2010 - June 2012
SPCA of North Brevard January 2006 - January 2010
Education
Broward Community College 2009 — 2010
Brevard Community College 2007 — 2009
Citrix August 2014 - Present
Citrix April 2013 - Present
Hotwire Communications LLC 2012 - December 2012
Connexion Technologies October 2010 - March 2012
T-Mobile January 2010 - October 2010
Klasstime LTD. October 2008 - July 2009
Skills
Knowledge of SSPS, MS..., Bi-lingual..., Excellent understanding..., Ability to work..., Strong work ethic., Work Ethic, Sales, Microsoft Word, Microsoft Excel, Call Center, Windows, Retail, Forecasting, Call Centers, Sales Management
Education
Broward Community College 2012 — 2014
Colegio Militar Simon Bolivar 1987 — 1997
High School Diploma
Microsoft April 2014 - Present
Nokia March 2013 - April 2014
T-Mobile August 2012 - February 2013
Camp Seneca Lake June 2010 - August 2012
Skills
Mobile Technology, Mobile Communications, Information Technology, Telecommunications..., Variant Configuration, Product Customization, LTE, OFDM, Windows Phone, GSM, GPRS, Mobile Devices, Telecommunications, Testing, Microsoft Office, Wireless
Education
Budapest Business School 2013 — 2015
Economist, Economics, Post Graduate
Budapest University of Technology and Economics 2008 — 2013
Electrical, Electronic and Communications Engineering Technology/Technician
Chetu, Inc. December 2013 - Present
Florida Career College August 2013 - October 2013
DentalPlans.com February 2013 - August 2013
T-Mobile May 2003 - June 2012
Skills
Telecommunications, Customer Retention, Call Center, VoIP, Customer Experience, Customer Satisfaction, Direct Sales, Account Management, Salesforce.com, Sales, B2B, Sales Management, SaaS, Product Management, Siebel, Sales Operations, Call Centers, CRM, Customer Service
Education
Broward Community College 2009 — 2010
Information Technology
Florida Career College-Miami 2003 — 2004
Work in Progress, Computer Science
Boston Marriott Long Wharf September 2014 - Present
Landmark Security July 2013 - Present
T mobile February 2010 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking, English, Windows, Time Management, Team Leadership, Teaching, Social Networking, Facebook, Marketing, Sales, Management
Education
Bunker Hill Community College 2012 — 2014
Everett High School 2004 — 2008
T-Mobile Answering and rerturning 60 -80 customer inquiries a day, such as: billing questions, payments, technical questions and troubleshooting network/handset problems. Make a sale attempt after resolving the customer's issues or before transferring.Account ManagerArriva MedicalSeptember 2012 - Present
T-Mobile March 2002 - Present
US NAVY August 1997 - February 2002
Skills
Fully bilingual English, Spanish-English, Computer Proficiency, Microsoft Excel, Microsoft Word, PowerPoint
Education
Broward College 2003 — 2006
Business Administrative Associate in Science, Business Administration and Management, General, Associate in Science
Hialeah-Miami Lakes High 1994 — 1994
High-school
T-Mobile June 1998 - Present
Washington Mutual April 1993 - June 1998
Skills
Performance Management, Recruiting, Job Coaching, Outstanding time..., Queue Management
Education
Broward Community College
T-Mobile October 2003 - June 2012
Cable&Wireless Worldwide January 1994 - October 2001
Skills
Customer Satisfaction, Call Center, Customer Service, Troubleshooting, Microsoft Office, Outlook, Time Management, Microsoft Excel, Teamwork, PowerPoint, Microsoft Word, Team Leadership
Education
Broward Community College 2011 — 2013
Bachelor of Science (B.S.), Exceptional Student Education
Broward Community College 2008 — 2010
Associate of Arts (A.A.), Elementary Education
Knox College High School 1986 — 1991
High School Diploma, Arts and Sciences
T-Mobile June 1998 - June 2012
T-Mobile 1998 - 2012
Skills
Recruiting, Call Center, Customer Experience, Customer Retention, Call Centers, Customer Service, Telecommunications
Education
Broward College
Sociology
T-Mobile April 2008 - Present
T-Mobile USA January 2003 - Present
VoiceStream May 1999 - June 2001
Western Wireless June 1998 - May 1999
Education
Bryn Mawr College 1988 — 1992
MacDuffie School 1981 — 1988
HS
Star Quality Firm December 2007 - Present
Grown Money Entertainment Inc. May 2012 - February 2015
My Star Access January 2010 - July 2012
T-Mobile October 2009 - February 2010
iHeartMedia January 2005 - February 2008
Comcast Cable Communications October 2006 - June 2007
Skills
Dreamweaver, Flash, HTML, CSS, Illustrator, Digital Media, SEO, Web Design, Advertising, Graphic Design, Integrated Marketing, Web Development, Adobe Creative Suite, HTML 5, Creative Direction, Email Marketing, Social Networking, Social Media, Mac, Facebook, PHP, Marketing Strategy, Logo Design, JavaScript, New Media, Photoshop, Social Media Marketing, Brand Management, Entertainment, Multimedia, Copywriting, Television, Online Marketing, Content Management, Marketing, Video Editing, Magazines
Education
University of Phoenix Axia College 2009 — 2012
Associate of the Arts, Double Major - Web Design / Network Security, 3.1
Brown College 2001 — 2003
AAS, Radio Broadcasting
Brown Brothers Harriman December 2014 - Present
Target June 2014 - December 2014
BAI Lifestyles, LLC. December 2012 - November 2014
A.T. Cross Company March 2014 - May 2014
T-Mobile June 2012 - January 2014
Boston Public Schools December 2010 - January 2014
A.T. Cross Company June 2013 - August 2013
Multicultural Student Union April 2012 - April 2013
Bryant University March 2012 - September 2012
Skills
Social Media, Spanish, PowerPoint, Microsoft Word, Customer Service, Social Media Marketing, Public Relations, Event Planning, Sales, Research, Photoshop, English, Outlook, Translation, Writing, Facebook, Management, Leadership, Teamwork, Communication, Time Management, Recruiting, Team Building
Education
Bunker Hill Community College 2014 — 2015
Associate's Degree, Finance, 4.0
Bryant University 2010 — 2014
Bachelor of Business Administration (BBA), Marketing; Minors in Spanish and Management
Lexington High School 2006 — 2010
Tufts Health Plan April 2012 - Present
T-Mobile November 2008 - April 2012
Foot Locker December 2005 - November 2009
Skills
Healthcare, Medicare, Healthcare Management, Sales, Case Management, Training, Health Insurance, Medicaid, Insurance, HIPAA, Public Speaking, Case Managment, Health Policy, Managed Care, Health Promotion, Health Education, Customer Service, Account Management, Relationship Management, Wellness, Management, Microsoft Office
Education
University of Massachusetts Boston 2010 — 2014
Bachelor of Science (B.S.), Management - Leadership and Organizational Change
Bunker Hill Community College 2007 — 2010
Associate of Arts (A.A.), Business Administration and Management
Belmont High School 2003 — 2007
ARK Solvers October 2014 - Present
Broward College May 2014 - October 2014
T-Mobile January 2008 - June 2012
T-Mobile January 2006 - January 2007
T-Mobile October 2000 - January 2006
Skills
Call Center, Customer Satisfaction, Troubleshooting, Feedback, Customer Service, Process Improvement, Avaya, Wireless, Customer Experience, Telecommunications, Workforce Management, Customer Retention, Leadership, Team Building, Training, Management, Coaching, Analysis, Leadership Development, Program Management, Call Center Development, Employee Training, Cellular Communications, Cross-functional Team..., Technical Support, Team Leadership, Operations Management, Avaya Technologies, Quality Assurance, Salesforce.com, Sales Process, Sales Management, Sales, VoIP, Time Management, IVR, Vendor Management, Contact Centers, Change Management, Customer Support, Mobile Devices, Team Management, Recruiting, Inbound Marketing, CRM, Account Management, Outsourcing, Direct Sales, Performance Management, Telemarketing
Education
Broward Community College 2012 — 2015
Associate of Science (A.S.), Network and System Administration/Administrator
Dealogic February 2013 - Present
Nuance Communications May 2012 - January 2013
Mfuse Ltd October 2011 - May 2012
T-Mobile June 2003 - August 2011
Digitania January 2001 - June 2003
Skills
Test Automation, Shell Scripting, XML, JIRA, Linux, Oracle, Software Quality..., Scrum, Test Planning, Agile Testing, ISTQB Certified, TFS, Manual Testing, VMware Workstation, Bug Tracking, PL/SQL, Windows 7, Oracle SQL, Software Deployment, Continuous Delivery, SQL Server Management..., Test Driven Development, Regression Testing, Kanban, SQL, Testing, Agile Methodologies, Microsoft SQL Server, C#
Education
Budapesti Mûszaki és Gazdaságtudományi Egyetem / Technical University of Budapest 1995 — 2000
Msc. Degree, Electrical engineering
Ericsson October 2011 - Present
Ericsson February 2005 - October 2011
T-Mobile February 2002 - July 2004
T-Mobile November 2000 - February 2002
Skills
Telecommunications, Telco, Telecommunications..., GSM, GPRS, EDGE, WCDMA, HSPA, HSPA+, LTE, Teaching, Teachers, Training, Training Delivery, Travel, Translation, Edge, 2G, 3G, CDMA, 4G, RAN, UMTS, SS7, Network Design, Mobile Devices, Managed Services, Cellular Communications, Mobile Communications, Wireless, Core Network, WiMAX, Rollout, SDH
Education
Budapesti Mûszaki és Gazdaságtudományi Egyetem / Technical University of Budapest 2000 — 2005
Doctor of Philosophy (Ph.D.), Telecommunications Technology, Mobile Multimedia and its Social Aspects, absolutorium (final exams finished)
Budapesti Mûszaki és Gazdaságtudományi Egyetem / Technical University of Budapest 1998 — 2001
Professional translator and interpreter, Technical and Scientific Communication, Degree course
Budapesti Mûszaki és Gazdaságtudományi Egyetem / Technical University of Budapest 1995 — 2000
Master of Science (MSc), Telecommunications Management
József Attila Secondary School 1990 — 1994
Final exams, Mathematics
Emisphere Technologies October 2011 - Present
Parsons Brinckerhoff April 2009 - August 2010
Siemens PLC September 2007 - November 2008
T-Mobile December 2005 - September 2007
John Lewis April 2005 - December 2005
Vanco March 2004 - April 2005
Safeway August 2003 - March 2004
GlaxoSmithKline July 2001 - August 2002
Skills
Leadership, Project Delivery, Project Management, Program Management, Management, Change Management, Business Analysis
Education
Kingston University 1999 — 2003
BSc Hons, Computer Information Systems Design
Brunel University 1997 — 1999
HND Business & Finance, Merit
St Marks RC School 1990 — 1997
National Tax and Customs Administration January 2012 - October 2013
Budapest Bank (GE Money) November 2009 - December 2011
DSS Consulting Kft. September 2005 - October 2009
General Electric August 2004 - August 2005
T-Mobile November 2003 - July 2004
Skills
PL/SQL, Unix Shell Scripting, PHP, Business Objects, Oracle Warehouse Builder, ETL, C# .NET, ASP.NET, Linux, SAP BI, Data Warehousing, XML, .NET, Database Design, Oracle, Business Objects Data..., Databases, SQL, Requirements Analysis, C#, Microsoft SQL Server, Unix, Business Intelligence, Solution Architecture, Data Modeling, Data Migration, Data Warehouse..., Software Development
Education
Budapest University of Technology and Economics 1995 — 2001
MSc, Informatics
Verizon August 2006 - Present
Verizon Wireless August 2006 - January 2015
Verizon Wireless October 2008 - July 2012
Verizon Wireless August 2006 - October 2008
Sprint Nextel February 2005 - July 2006
T-Mobile June 1999 - July 2004
Skills
Telecommunications, Solution Selling, Leadership, Sales, Direct Sales, Wireless, Coaching, Training, Customer Retention, Account Management, Management, Customer Experience, Vendor Management, Sales Operations, Sales Presentations, Team Building, Business Development, Channel Partners, Cellular Communications, Sales Process, Cross-functional Team..., Retail, Strategic Planning, Team Leadership, Product Marketing, Managed Services, B2B, Customer Service, Start-ups, VoIP, Mobile Technology, Sales Management, M2M, New Business Development, Product Management, Strategic Partnerships, 4G, Unified Communications, Marketing, Wireless Broadband, Strategy, Contract Negotiation, Selling, Business Strategy, Mobile Devices, Salesforce.com, Cold Calling, Call Centers, Marketing Strategy, Customer Satisfaction
Education
Florida Atlantic University 2013 — 2015
Bachelor of Business Administration (BBA)
J.P. Taravella High School 1988 — 1991
Broward College
AA
T-Mobile 1999 - Present
Skills
GSM, GSM-R, UMTS, HSDPA, MBA, Six Sigma, LTE, Modernization
Education
Budapesti Mûszaki és Gazdaságtudományi Egyetem 2003 — 2006
Master of Business Administration (MBA)
Technical University in Budapest 1994 — 1999
Master of Science (MSc), Telecommunications Engineering
MKB Bank November 2007 - Present
T-Mobile September 2005 - November 2007
Skills
SAS programming, PL/SQL, Microsoft Office, C++, SQL, CRM, Databases, Business Analysis, Microsoft SQL Server, Data Warehousing, Business Intelligence, Requirements Analysis, Management, Software Development, Integration, Banking
Education
Budapesti Mûszaki és Gazdaságtudományi Egyetem / Technical University of Budapest 1999 — 2005
Master's degree, Information Technology
iMobile US May 2014 - Present
Eastcom March 2013 - November 2013
AT&T October 2010 - March 2013
RadioShack March 2008 - September 2010
AT&T June 2007 - February 2008
T-Mobile January 2006 - June 2007
Cingular April 2004 - September 2005
Skills
Cellular Communications, Wireless, Photography, Social Networking, Mobile Devices, Direct Sales, Customer Retention, Sales Management, Sales, Account Management, Telecommunications, Mobile Technology, Customer Satisfaction, Social Media Marketing, Retail, Social Media, Product Marketing, Product Management, Customer Service, Sales Operations, Strategic Partnerships, B2B, Marketing, New Business Development, Leadership, Selling, Salesforce.com, Customer Experience, Lead Generation, Sales Process, Solution Selling
Education
Bucks County Community College 2002 — 2008
Business Administration and Management, General
T-Mobile May 2012 - Present
T-Mobile December 2010 - May 2012
T-Mobile August 2010 - January 2011
T-Mobile September 2009 - August 2010
T-Mobile December 2008 - September 2009
T-Mobile September 2007 - December 2008
T-Mobile August 2006 - September 2007
Skills
Cross-functional Team..., Wireless, Mobile Devices, Call Centers, SDLC, Telecommunications, Customer Experience, Strategy, Integration, Databases, Mobile Technology, SharePoint, Vendor Management, Leadership, Management, Analysis, VoIP, Call Center, Android, Testing, Program Management, Product Management, Software Project..., Strategic Partnerships, Cellular Communications, Visio, IVR, Mobile Communications, GSM, System Deployment, Troubleshooting, Networking, CDMA, IP, Agile Project Management, Cloud Computing, Mobile Applications, 4G, Software Development, VAS, LTE, TCP/IP, SaaS, Analytics, UMTS, Enterprise Software, PMP, Mobile Internet, Android Development, Android SDK
Education
Broome Community College 1999 — 2000
Computer Science
T-Mobile May 2005 - Present
T-Mobile 2005 - 2012
Skills
Customer Service, Sales, Microsoft Office, Call Center, Data Entry, Typing, Management
Education
Broward Community College 2003 — 2012
Coconut Creek High School 2000 — 2002
High School Diploma
T-Mobile June 2012 - Present
DP DHL 2006 - 2010
DHL 2002 - 2006
Leigh Fisher Associates 1997 - 2002
Booz Allen Hamilton 1994 - 1997
Northwest Airlines 1992 - 1994
American Airlines 1986 - 1992
Skills
Budgeting, Pricing, Profitability, Revenue Management, Management Consulting, Financial Planning, Forecasting, Business Planning, Inventory Management, Management, Strategy, Process Improvement, Business Strategy, Cross-functional Team..., Leadership
Education
Brown University
MA, Economics
Williams College
BA, Economics
T-Mobile December 2010 - Present
Skills
Wireless, Customer Satisfaction, Telecommunications, Cellular Communications, Call Center, Sales, T1, Customer Service, Retail, Inventory Management, Sales Management, Networking, Customer Retention, Customer Experience, 4G
Education
Broward Community College 2000 — 2004
Bachelor's degree, Telecommunications Management
Freeport Hight School 1992 — 1996
Regents Diploma, Computer technology
Burlington Coat Factory October 2013 - Present
Auro International Supply Chain June 2012 - Present
NFI September 2012 - July 2013
4SIGHT Supply Chain Group June 2011 - June 2012
Philadelphia Youth Network February 2011 - May 2011
United Natural Foods 2010 - January 2011
Walmart April 2009 - September 2009
T-Mobile USA April 2007 - September 2008
T-Mobile July 2000 - September 2008
T-Mobile USA July 2004 - April 2007
Skills
Supply Chain Management, Distribution Management, Distribution Systems, WMS Implementation, Warehouse Management, Oracle Warehouse Builder, Manhattan WMOS, Risk Management, Inventory Management, Project Management, Business Intelligence, Inventory Analysis, MA Distributed Order..., MA Labor Management..., MA Transportation..., Critical Thinking, Supply Chain..., Supply Chain Operations, Supply Chain Consulting, International Supply..., Labor Management, Transportation Planning, Transportation..., Transportation..., Logistics Management, Logistics Analysis, Reverse Logistics, Lean Sigma, Six Sigma, Database Administration, Demand Forecasting, Financial Forecasting, Demand Planning, Process Improvement, Business Process..., Business Analysis, Business Process, Business Process Design, Distribution, Manhattan Associates..., Manhattan Associates..., Scope, Supply Chain, Strategic Planning, Logistics, Transportation, Vendor Management, Program Management, Quality Assurance, Analysis
Education
The George Washington University - School of Business 2006 — 2012
Certification in Project Management
Bucks County Community College 1999 — 2001
Associate's degree
PITC 1999 — 2000
Certification
Sheth C. M Highschool 1990 — 1998
Highschool Grad
Independent Consultant January 2015 - Present
eSecuritel, a Brightstar Company June 2010 - January 2015
Bruce Brownlee LLC March 2009 - June 2010
Farmers' Almanac TV June 2006 - May 2008
Three Steps Ahead Consulting Inc. August 2004 - June 2006
T-Mobile June 2001 - June 2004
Powertel March 1996 - June 2001
Skills
Strategy, Competitive Analysis, Digital Marketing, Management, Start-ups, Marketing Strategy, Online Marketing, SEO, Business Development, Analytics, Leadership, E-commerce, Strategic Partnerships, Social Media Marketing, Marketing, Product Management, Program Management, B2B, Product Marketing, Lead Generation
Education
The George Washington University 1987 — 1989
MA
Bucknell University
Bachelor's degree
The Mixed Tape Miami November 2013 - Present
T-Mobile January 2011 - Present
Beasley Broadcast Group September 2012 - January 2013
David's Bridal August 2008 - April 2010
Skills
CRM databases, Social Networking, Communication Skills, Internal Communications, Broadcast Journalism, Customer Service, Friendly Personality, Great Personality, Television
Education
Florida International University 2013 — 2015
Bachelor of Arts (BA), Broadcast Journalism
Broward College 2011 — 2013
Associate of Arts (AA), Mass Communication/Media Studies, GPA: 3.98
LIDS Sports Group March 2013 - April 2014
RadioShack September 2012 - March 2013
T-Mobile August 2011 - July 2012
AT&T Mobility August 2010 - December 2010
MarketSource January 2010 - August 2010
20/20 Companies September 2009 - January 2010
RadioShack December 2008 - August 2009
Skills
Customer Service, Management, Sales Management, Sales, Time Management, Organization, Organizational..., Interviews, Knowledge Management, Market Analysis, Project Management
Education
Bryant & Stratton College - Virginia Beach 2011 — 2013
Security Technology, 3.75
Gemba Csoport June 2014 - Present
freelancer 2001 - Present
Richter Gedeon Nyrt October 2012 - May 2013
KBC Global Services February 2011 - December 2012
Audi Akademie Hungaria Kft. 2011 - 2012
Audi Hungaria Motor Kft. 2009 - 2009
Hungarian Post 2008 - 2008
T-Mobile 2007 - 2007
KELER Group 2007 - 2007
Magyar Közút nZrt. 2006 - 2006
Skills
Service Management, Strategy, Outsourcing, CRM, Customer Experience..., Service Design, Management, Project Management, Business Strategy, Business Analysis, Management Consulting, ITIL, Vendor Management, Customer Service, Data Center, Telecommunications, Business Development, Analysis, Change Management, Lean IT, Radical Management, Business Process
Education
Corvinus University of Budapest 1993 — 1996
ms, economics
Budapesti Mûszaki és Gazdaságtudományi Egyetem 1985 — 1990
Master of Science (MSc), Electrical, Electronics and Communications Engineering
T-Mobile November 2014 - Present
Wrightstown Tax Office October 2007 - Present
Bucks County Housing Group June 2014 - October 2014
Robin Kemmerer Associates, Inc. May 2013 - August 2013
Wawa, Inc. January 2008 - December 2012
Skills
Retail, Project Management, Leadership, Team Building, Coaching, Invoicing, Morale, Inventory Management, Employee Morale, Team-Building, Mentoring, Corporate Culture..., People Development, Budgeting & Analysis, Process Management &..., Skilled in most..., Microsoft Office, Website Building, HTML scripting, CSS, CSS Javascript, AutoCAD Architecture, Interest in..., Interest in Foreign..., Process Scheduler, Event Planning, Management, Public Relations, Customer Satisfaction, Marketing, Advertising
Education
Penn State University 2011 — 2013
Bachelor's degree, Corporate Communications
Bucks County Community College 2010 — 2010
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Indiana University of Pennsylvania 2008 — 2010
Bachelor of Arts (B.A.), Hospitality Administration/Management
Studio Center June 2014 - Present
T-Mobile April 2014 - Present
Best Buy May 2012 - April 2014
BJ's Wholesale Club November 2011 - May 2012
Skills
Customer Service, Sales, Music Production, Cashiering, Retail Sales, Social Networking, Customer Experience, Teamwork, Microsoft Word, PowerPoint, Outlook, Microsoft Excel, Microsoft Office, Team Leadership, Store Operations, Direct Sales
Education
Broward Community College
Global August 2014 - Present
Food For The Poor November 2010 - August 2014
T-Mobile 2004 - 2010
Interactive Response Technologies 2003 - 2004
PRC, LLC 1996 - 2004
AT&T 1988 - 1994
Skills
Bilingual, Sales Management, Customer Service, Account Management, Telecommunications, Team Leadership, Operational Excellence, Management, Sales Operations, Customer Experience, Call Centers, Customer Satisfaction, Program Management, Performance Management, Coaching, Team Building, Vendor Management, System Administration, Operations Management, Sales, Customer Retention, Budgets, Training, Leadership, Process Improvement, Leadership Development, Fundraising, Recruiting, Employee Training, Strategy, Telemarketing, Strategic Planning, Project Planning, CRM, Sales Process, Project Management, Interviews, Marketing, B2B, Change Management, Business Development, Organizational..., Cross-functional Team..., Data Analysis, Team Management, Administration, Nonprofits, Analysis, New Business Development, Public Speaking
Education
Broward College 1997 — 1999
Business Administration and Management, General
Broward College
New York City Community College
Bank of America November 2011 - Present
Sequel Care of Maine September 2010 - November 2012
C N Brown February 2009 - February 2011
Lowes April 2010 - January 2011
T-Mobile September 2006 - August 2008
Malden Public Schools January 2001 - December 2007
FedEx Express July 1994 - August 2006
Malden Access Television January 1994 - December 2001
Malden Access Television January 1994 - January 2001
Malden Hospital January 1988 - January 1994
Skills
Customer Service, Program Management, Public Relations, Photoshop, Training, Access, Software Documentation, System Administration, Microsoft Office, Project Management, Editing, Government, Team Leadership, Change Management, Negotiation, PowerPoint, Outlook, Leadership, Veterans Benefits, Veterans of Foreign..., District Leadership, Patriotic Instruction, Credit Card Analytics, Team Building, Time Management, Analysis, Process Improvement, Management, Public Speaking
Education
Thomas College 2007 — 2009
M.S., Comp Tech Ed IT Admin
Emerson College 2000 — 2005
B.A., Television Production/Media Arts
Bunker Hill Community College 1983 — 1985
A.A., Business
T-Mobile June 2013 - Present
Bucknell University Athletics Department August 2011 - December 2011
Vector Marketing June 2011 - August 2011
Bucknell University Barnes & Noble June 2010 - December 2010
Bucknell University Multicultural Student Services June 2010 - August 2010
The Fresh Air Fund June 2009 - August 2009
The Home Depot April 2008 - August 2008
Skills
Spanish, Sales, SPSS, Leadership, Critical Thinking, Training, Human Resources, Referrals, Writing, Grant Writing, Leadership Development, Volunteer Management, Event Management, Public Speaking, Communication, Strategic Planning, Student Affairs, Interviews, Program Development, Program Management
Education
Boston Latin Academy 2004 — 2008
High School Diploma
Bucknell University
Sociology
Four Paws Sake Professional Pet Care Service National Accounts Coordinator, Sales GroupOtt-LiteAugust 2004 - March 2006
T-Mobile January 2000 - June 2004
Skills
Customer Service, Contract Negotiation, Negotiation, Strategic Planning, Marketing Strategy, Sales, Management, Sales Management, Team Building, Small Business, Retail, Budgets, New Business Development, Selling
Education
Bryant & Stratton College 1995 — 1999
The Options Clearing Corporation (The OCC) March 2015 - Present
T-Mobile August 2010 - November 2013
JPMorgan Chase January 2009 - November 2009
Washington Mutual February 2007 - December 2008
Pearson Education June 2005 - August 2005
Brigham and Women's Hospital May 2002 - May 2004
McKinsey & Company July 1999 - July 2001
McKinsey & Company June 1998 - August 1998
Skills
Analysis, MS Project, IT Management, Strategic Planning, Software Project..., Change Management, Strategy, PMP, Cross-functional Team..., Customer Service, CRM, Management, Management Consulting, Mobile Devices, Business Analysis, Telecommunications, Consulting, Business Process, Integration, Business Requirements, Business Process..., Leadership, Project Delivery, Project Planning, Process Improvement, Analytics, Agile Methodologies, SEO, Marketing, Product Management, Visio, Business Strategy, Testing, Project Management, Resource Management, Spanish, PMO, Logistics, Talent Management, Agile Project Management, SharePoint, SDLC, Team Leadership, Networking, Customer Experience, Vendor Management, Project Portfolio..., Requirements Analysis, IT Strategy, Program Management
Education
University of Iowa - Henry B. Tippie College of Business 2004 — 2006
MBA, Operations, Strategy
Brown University 1995 — 1999
A.B., International Relations, Economics
Gander Mountain October 2009 - Present
CMA 2006 - 2009
RVK Architects 2002 - 2006
T-Mobile 2002 - 2002
Qwest Wireless 2000 - 2002
Carlson Systems Engineering 1999 - 2000
Skills
Microsoft Office, Retail, AutoCAD, Space-planning, Project Management, Adobe Creative Suite, Construction, Customer Service, Photoshop, SketchUp, 3D Studio Max, Project Planning, Budgets, Microsoft Word, Microsoft Excel, Contract Negotiation, Construction Management, CAD, Graphic Design, Retail Design, Procurement
Education
Brown College 2004 — 2007
Bachelors, Game Design and Developement
ITT Technical Institute 1998 — 1999
Associates, Computer Aided Drafting
Verizon Wireless Solutions SpecialistVerizon WirelessMay 2012 - August 2015
Rick Case Automotive Group June 2011 - March 2012
T-Mobile May 2009 - May 2011
AT&T June 2007 - August 2008
Chase June 2004 - March 2007
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Customer Retention, Mobile Devices, Sales Process, Customer Experience, Sales Operations, VoIP, Cellular Communications, Cold Calling, Account Management, Customer Satisfaction, Sales, Call Centers, Salesforce.com, Mobile Technology, B2B, Sales Presentations, Networking, Strategic Partnerships, Team Leadership, Mobile Communications, M2M, LTE, Retail, 4G, Broadband
Education
Broward College 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Miami Dade College 2006 — 2008
Business Administration and Management, General
Northeast High School 2002 — 2006
Diploma, Business Administration and Management, General
T-Mobile September 2013 - Present
JDM Sorting, LLC November 2013 - April 2014
JS Dependable Plumbing & Heating Inc. July 2013 - September 2013
Comcast July 2012 - July 2013
Comcast Cable June 2009 - June 2012
Comcast Cable November 2006 - June 2009
Comcast Cable March 2005 - November 2006
Skills
Broadband, Call Centers, Telecommunications, Customer Service, Time Management, T1, VoIP, IP, Team Leadership, Revenue Assurance, Call Center, Typing, Organizing, QuickBooks, Accounts Receivable, Accounts Payable, Logistics, Office Administration, Avaya, Process Scheduler, Process Improvement, Account Reconciliation, Invoicing, Provisioning, Financial Statements, Troubleshooting, Ethernet, Customer Retention, Computer Network..., Customer Satisfaction, Customer Experience, Networking, Telephony
Education
Broward College 2012 — 2016
Lebanon High School 1999 — 2003
High School/Secondary Diploma Programs
T-Mobile June 2003 - Present
Walgreens September 1999 - December 2002
Skills
•Demonstrated the..., •A successful track..., •A expertise in..., •A niche for coaching..., •Secured numerous..., Customer Retention, Customer Experience, Customer Satisfaction, Customer Service, Inventory Management, Sales, Sales Operations, Team Building, Direct Sales, Retail, Team Leadership, Wireless
Education
University of Phoenix 2010 — 2013
Bachelor of Applied Science (BASc), Business Administration and Management, General
Bunker Hill Community College 2002 — 2004
Associate's degree, Hospitality Administration/Management
Photo Booth 90210 July 2015 - Present
A2Z Party Planning June 2014 - June 2015
Simply Wireless Inc. December 2011 - March 2014
T-Mobile August 2008 - August 2011
Liberty Title & Escrow Company September 2006 - April 2008
Skills
Customer Service, Customer Retention, Management, Social Media Marketing, Marketing, Sales Management, Marketing Strategy, Product Management, Vendor Management
Education
Temple University 1999 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Bucks County Community College 1997 — 1999
Associates, Business
T-Mobile March 2008 - Present
Advanced Hospitality Services December 2012 - Present
Parapro Fit September 2013 - Present
Skills
Telecommunications, Sales, Customer Satisfaction, Customer Service, Customer Retention, Direct Sales, Marketing, Social Media Marketing, Management, PowerPoint, Social Media
Education
Florida International University 2013 — 2016
Marketing/Marketing Management, General
Broward Community College 2011 — 2013
Associate of Arts (AA), Business Administration and Management, General
SofterWare, Inc. September 2011 - Present
T-Mobile October 2009 - June 2012
Twining Village December 2003 - October 2009
Skills
Customer Service, Sales, Technical Support, Client Relations Skills, Windows, Time Management, Team Leadership, Problem Solving, Multi Tasking, Google Docs, Goldmine, Process Improvement, Online Payment Solutions, Merchant Services, Payment Gateways, Salesforce.com
Education
Temple University 2009 — 2011
Criminal Justice and Corrections, 3.0
Bucks County Community College 2007 — 2009
Associate's Degree, General Studies, 3.2
T-Mobile May 2011 - Present
T-Mobile May 2005 - May 2011
T-Mobile April 2001 - May 2005
Skills
Fraud, Telecommunications, Wireless, Process Improvement, Customer Experience, Call Centers, GSM, Management, Team Leadership, Collections
Education
Kutztown University of Pennsylvania 1995 — 1997
Bachelor of Business Administration (B.B.A.), Finance
Bucks County Community College 1993 — 1995
Associate's degree, Busines Administration
Accenture August 2015 - Present
T-Mobile 2014 - 2014
Sila Solutions Group October 2010 - August 2013
RiverLeaf Consulting June 2012 - December 2012
SR 520 Bridge Replacement Program October 2008 - May 2010
Rhode Island Upward Bound June 2008 - August 2008
USTA Exchange Program September 2007 - May 2008
Skills
Business Process..., Management Consulting, Business Analysis, SDLC, Software Project..., Integration, Cross-functional Team..., Process Improvement, Change Management, Process Engineering, Project Management, Requirements Gathering, Agile Methodologies, SailPoint, Identity Management, SharePoint, Visio
Education
University of Washington, Michael G. Foster School of Business 2013 — 2015
Master of Business Administration (MBA)
Brown University 2003 — 2007
Bachelor of Arts (B.A.), History
Women Making A Difference August 2015 - Present
City of Miami October 2014 - Present
Praise Tabernacle International, Inc. May 2014 - Present
Access Financial October 2013 - February 2014
Access Financial September 2012 - February 2014
T-Mobile June 2011 - June 2012
T-Mobile November 2007 - June 2012
T-Mobile June 2006 - June 2011
St. Thomas University August 2003 - August 2005
Skills
Customer Service, Microsoft Office, Outlook, PowerPoint, Event Planning, Microsoft Word, Microsoft Excel, Project Management
Education
St. Thomas University 2003 — 2005
Masters, Exceptional Student Education / ESOL
Nova Southeastern University 2001 — 2003
Bachelor of Science, Education / Business Management
Broward College 1995 — 1998
Associate's Degree, Business Administration and Management, General
Arise Virtual Solutions Inc. September 2015 - Present
Walgreens August 2015 - Present
GardaWorld March 2015 - July 2015
T-Mobile April 2007 - December 2010
1800PetMeds January 2006 - July 2006
United Financial Systems September 2005 - January 2006
Blockbuster May 2005 - September 2005
Walgreens September 2004 - May 2005
Target February 2003 - August 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Research, Project Management, Leadership, Strategic Planning, Social Media, Sales
Education
Broward College 2007 — 2015
Golden Living Centers July 2013 - Present
Mountain Valley Orthopedics January 2013 - March 2013
Golden Living Centers Doylestown June 2012 - July 2012
NovaCare Rehabilitation June 2012 - June 2012
T-mobile October 2006 - January 2011
Giant July 2002 - November 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, English, Sports, Training, Sales, Exercise Prescription, Event Planning, Time Management
Education
East Stroudsburg University of Pennsylvania 2011 — 2013
Bachelor's degree, Exercise Science, 3.87
Bucks County Community College 2008 — 2011
Associate of Arts (A.A.), Pre - Allied Health, 3.70
T-Mobile 2013 - 2015
Teleperformance January 2011 - April 2013
H&R Block November 2008 - January 2011
Education
Caldwell High school 1998 — 2002
high school diploma
Brown Mackie College-Boise
criminal justice
CBRE, Inc. January 2009 - Present
T-Mobile September 2008 - January 2009
Cabot Corporation July 2003 - August 2008
Nextel May 1999 - January 2003
Enterprise Rent-A-Car April 1996 - March 1999
Intool Inc. June 1994 - February 1996
Broward County Schools January 1989 - May 1994
Skills
Facilities Management, Contractors, Cross-functional Team...
Education
Nova Southeastern University 1992 — 1994
Teaching Certification
Florida Atlantic University 1989 — 1991
BA, Communications
Broward College 1986 — 1989
AA, Liberal Arts
T-Mobile May 2015 - Present
T-Mobile February 2015 - Present
T-Mobile February 2015 - May 2015
T-Mobile November 2010 - February 2015
Skills
Customer Satisfaction, Customer Service, Leadership, Management, Mobile Devices, Retail Sales, Sales, Team Leadership, Telecommunications, Wireless, Customer Retention, Customer Experience, Sales Operations, Retail, Sales Process, Mobile Communications, Account Management, Mobile Technology, B2B, Sales Management, Product Management, Solution Selling, Strategy, Cold Calling, Cellular Communications, Inventory Management, Merchandising, Training, Store Management, Cross-functional Team..., Team Management, GSM, Social Media, Time Management, Team Building, Microsoft Office, Direct Sales
Education
Florida International University
Sustainability & Environmental Science/Geography, Sustainability Studies/Environmental Science
Broward Community College
Synergetic Sound and Lighting September 2012 - Present
Synergetic Sound and Lighting April 2011 - Present
Synergetic Sound and Lighting April 2012 - September 2012
T-Mobile May 2009 - April 2011
RadioShack September 2008 - June 2009
RadioShack June 2007 - May 2009
Langhorne Ski and Sport September 2003 - April 2007
Skills
Marketing Management, Marketing Strategy, Sales Management, Retail Management, Marketing Analytics, Public Relations, Social Media Marketing, Marketing Communications, Email Marketing, Inventory Management, Digital Marketing, Marketing, Scheduling, Merchandising, Social Networking, Customer Relations, Advertising, Customer Service, Retail, PowerPoint, Word, Social Media, Microsoft Office, Audio Visual Support, Wedding DJ, Store Management, Entertainment, Process Scheduler, New Business Development, Blogging, CRM, Online Advertising, Market Research, Online Marketing, Leadership, Strategic Planning, Customer Satisfaction, Corporate Events, Competitive Analysis, Budgets, Account Management, Business Planning, Photoshop, Microsoft Word, Direct Marketing, Graphic Design, Event Management, Team Building, Sales, Event Planning
Education
Temple University - Fox School of Business and Management 2009 — 2011
BBA, Marketing
Bucks County Community College 2005 — 2009
AA, Business Administration
T-Mobile August 2013 - Present
Best Buy October 2010 - July 2013
Skills
Retail, Sales, Merchandising, Store Management, Visual Merchandising, Retail Sales, Sales Management, Customer Satisfaction, Inventory Management, Customer Service, Sales Operations, Profit, Direct Sales, Account Management, Loss Prevention
Education
Florida Atlantic University 2013 — 2015
Bachelor of Business Administration (B.B.A.), International Business
Broward Community College 2010 — 2013
Associate of Science (A.S.), International Business
Cardinal Health January 2014 - Present
Ronald McDonald House Charities of South Florida August 2013 - August 2014
Randstad USA June 2013 - December 2013
Grounds Group March 2013 - June 2013
American Express November 2010 - February 2013
T-Mobile January 2007 - December 2010
Education
Nova Southeastern University 2011 — 2014
Bachelor's Degree
Broward Community College 2009 — 2011
Associate of Arts (A.A.)
Ft. Lauderdale High School 2001 — 2005
High School Diploma (Honors)
AT&T Mobility January 2014 - Present
AT&T Mobility December 2012 - January 2014
T-Mobile May 2011 - August 2012
RadioShack October 2007 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
Bryant and Stratton College 2007 — 2009
Associate's degree, Information Technology
B. Ramer Technical Institute 2006 — 2007
Electronics Certification (450 hours of electronics training)
Interviewed for Technician Support position 2015 - 2015
Interviewed for Technician Support position 2015 - 2015
AT&T Mobility January 2014 - October 2014
WesTower Communications September 2013 - December 2013
Mastec April 2010 - May 2013
T-Mobile March 2009 - October 2009
BCI Communications April 2008 - September 2008
Sprint Nextel July 2007 - December 2007
Bright House Networks August 2006 - July 2007
Sprint August 1999 - December 2005
Skills
Project Management, Project Planning, PMP, Wireless, Management, Vendor Management, Quality Assurance, Business Analysis, Cross-functional Team..., Procurement, Critical Thinking, Problem Solving, Telecommunications, Cellular Communications, Software Development..., Software Documentation, Technical Writing, Troubleshooting, Integration Testing, Application Architecture, Integration, MS Project, SharePoint, Visio, LTE, UMTS, CDMA, Microsoft Project, Siterra, NORAD SwiftTrack, Oracle 11i, R12, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, PeopleSoft, Primavera P6, SharePoint..., Oracle E-Business Suite, eProcurement, CASPR, FileNet, Business Objects, Sage Timberline Office, PACE Proliance, Nsite, Compliant Pro 7.0, Marketplace (EBP), Visual Basic, ICOMS
Education
Kaplan University 2013 — 2015
Certification, IT-Project Managment Professional Program
Bryant University 1992 — 1996
BA, Computer Information Systems / Applied Mathematics
Community College of Rhode Island 1990 — 1992
AA, Computer Science / Psychology
Central Falls High School 1984 — 1988
diploma, College Prep
Robert Half May 2014 - Present
Synergetic Sound and Lighting March 2009 - Present
Johnny Utah's May 2013 - April 2014
Mad River Bar & Grille September 2010 - May 2013
T-Mobile May 2009 - March 2010
Skills
Restaurant Management, Customer Service, Restaurants, Inventory Management, Food Service, Food & Beverage, Microsoft Excel, Menu Development, Hospitality, Microsoft Word, Food, PowerPoint, Catering, Management, Retail, Sales, Team Building, Customer Satisfaction, Event Planning, Event Management, Microsoft Office, Recruiting, Interviews, Leadership, Resume Writing, Interviewing Skills, Time Management, Social Networking
Education
Temple University 2010 — 2015
Bachelor's degree, Kinesiology and Exercise Science
Bucks County Community College 2007 — 2010
University of North Florida 2006 — 2007
Reliant Medical Services October 2013 - Present
Internship Senator Bill Nelson May 2013 - August 2013
International Immigration Services 2012 - 2012
T-Mobile March 2007 - January 2011
Skills
ISO 13485, ISO 9001, Goal Oriented, Organized, Highly detail oriented, Efficiency, Multi Tasking, Highly responsible, Time Management, Active Learning, Active Lifestyle, Microsoft Office, SPSS, Management, Government, Fishbowl Inventory
Education
Florida Atlantic University 2012 — 2013
Bachelor's degree, Public Administration
Broward College 2010 — 2012
Associate's degree, Human Resources Management/Personnel Administration, General
T-Mobile July 2013 - Present
T-Mobile December 2003 - July 2013
Skills
Small Business, Business Process, Business Analysis, Troubleshooting, Telecommunications, Telephone Skills, Customer Satisfaction, Sales, Training, Call Centers, Direct Sales, Customer Retention, Customer Experience, Wireless, Cold Calling
Education
Broward College 2010 — 2013
Associate of Arts and Sciences (AAS), Business Administration and Management, General
JPMorgan Chase September 2011 - January 2014
T-Mobile July 2008 - June 2011
T-Mobile April 2006 - June 2008
Skills
Sales, Organization, Customer Service, Motivated self-starter, Technical..., Bi-Lingual (Spanish), Microsoft Office, Microsoft Word, Microsoft Outlook
Education
Broward College 2008 — 2011
Criminal Justice
Coconut Creek High School 1995 — 1999
T-Mobile September 2009 - Present
AT&T September 2006 - September 2009
Education
Broward College
Bachelor of Business Administration (B.B.A.)
Brocade May 2011 - Present
Leighton Broadcasting August 2009 - April 2013
T-Mobile August 2001 - August 2011
Education
Brown College 2000 — 2004
Bachelor of Science, Communications, Public Relations, Advertising, Marketing
Brown College 2000 — 2002
Associates of Applied Science, Radio and Television Broadcasting
Minnesota State College Southeast Technical 1999 — 2000
Microcomputer Networking Support Specialist with Administrative Emphasis
Saint Cloud State University 1998 — 2000
Technical Theatre and Music Performance
Implex June 2013 - Present
St. Jude Medical March 2013 - November 2013
T-Mobile June 2010 - March 2013
ADT Fire & Security March 2009 - December 2009
ShopNBC May 2007 - March 2009
ShopNBC April 2005 - May 2007
MDR Video February 2006 - August 2006
Northland Mortgage January 2002 - December 2003
Skills
Troubleshooting, Windows Server, Network Security, Windows 7, Customer Service, Windows Vista, CRM, Training, Cisco IOS, Sales, Linux, Television, Microsoft Office, Sales Operations, After Effects, Video Production, Mobile Devices, Windows, Switches, Windows Phone, Active Directory, Blackberry, Photoshop, Team Leadership, Wireless, Mobile Technology, Production, Sales Management, Windows Mobile, Linux Server, Android, Blackberry OS, iPhone Support, iPhone, Avid Xpress, Adobe Encore, Communication Skills, Highly resourceful, Windows 8, iPad, Highly detail oriented, Analytical Skills, Organization, Proactive self-starter, WordPress, Dameware, Customer Satisfaction, Call Centers
Education
Inver Hills Community College 2010 — 2012
Associates of Applied Science, Network Technology and Security, 3.56
Brown College 2004 — 2005
Associates of Applied Science, Television Production, 3.89
Inver Hills Community College 2001 — 2002
General Studies
T-Mobile July 2010 - Present
T-Mobile USA, INC. October 2006 - June 2010
Nokia Siemens Networks 2000 - 2010
Skills
UMTS, LTE, GSM, CDMA, 3G, HSPA, Cellular Communications, Edge, 4G, RNC, Wireless, Microwave, RF Engineering, RAN, WCDMA, GPRS, 2G, Telecommunications, RF
Education
Broward College
T-Mobile March 2012 - Present
Ericsson October 2011 - February 2012
T-Mobile October 2009 - October 2011
Advanced Engineering Group, P.C. November 2008 - June 2009
T-Mobile October 2007 - October 2008
T-Mobile January 2006 - October 2007
T-Mobile January 2004 - December 2006
Education
Bucknell University 1992 — 1997
BSCM, Chemical Engineering
T-Mobile October 2011 - Present
Data Center Design, Inc. October 2000 - July 2010
StarNet 1989 - 2000
QVC 1995 - 1996
NuStar 1989 - 1990
Skills
Video Production, Broadcast, Video, Digital Video, Telecommunications, Sound, Team Leadership, Television, Video Editing, Integration, Construction Management, Videography, HD Video
Education
Kutztown University of Pennsylvania 1986 — 1989
Bachelor of Science (BS), Telecommunications
Bucks County Community College 1983 — 1985
Associates, Telecommunications
T-Mobile 2012 - 2014
AT&T June 2008 - December 2012
Sprint August 2000 - April 2008
Skills
EVDO, RF Engineering, Cellular Communications, Antennas, GSM, CDMA, 4G, MapInfo, LTE, Microwave, Network Optimization, Network Performance, RF, Telecommunications, UMTS, Wireless
Education
Bryant & Stratton College 1990 — 1992
Hewlett-Packard 2011 - Present
Lockheed Martin 2009 - 2011
Technisource 2007 - 2009
Thatcher Proffit & Wood 2006 - 2007
Thacher Proffitt & Wood LLP 2006 - 2007
T-Mobile 2001 - 2006
CDI Professional Services 2000 - 2002
Spherion Professional Services 1999 - 2000
Danka Office Imaging 1998 - 1999
IBM Global Services 1985 - 1998
Skills
Help Desk Support, ITIL, Quality Management, Program Management, Management Consulting, BMC Remedy, IT Operations Management, IT Outsourcing, Continuous Improvement, Sla, Leadership, Project Planning, Customer Service, Strategic Planning, Six Sigma, Vendor Management, Management, Call Centers, Outsourcing, Process Improvement, IT Management, IT Service Management, Data Center, PMP, IT Operations, Disaster Recovery
Education
St. John Fisher College 1988 — 1996
MBA, Finance
Bryant & Stratton College 1983 — 1984
AAS, Computer Programming
State University of New York College at Geneseo 1978 — 1982
BA, Political Science
Brown & Brown of Florida Inc. May 2015 - Present
Citrix December 2014 - April 2015
Miami Children's Hospital January 2011 - May 2014
AlphaStaff February 2007 - June 2010
Aetna Health Plans August 2005 - February 2007
Broadspire October 2001 - August 2005
T-Mobile 1998 - 2001
Skills
Human Resources, Employee Benefits, Employee Relations, FMLA, HRIS, Benefits Administration, Onboarding, Payroll, Performance Management, PeopleSoft, Talent Acquisition, Talent Management, HR Policies, Organizational..., ADP Payroll, Deferred Compensation, Leadership Development, Workers Compensation, Recruiting, New Hire Orientations, Customer Service, Applicant Tracking..., Employment Law, Succession Planning, Coaching, Administration, Leadership, Personnel Management, Employee Engagement, Management, Interviews, Employee Training, Workforce Planning, Hiring, Employee Handbooks, Job Descriptions, Career Development, EEOC, Process Improvement, Outlook, HIPAA, Team Leadership, HR Consulting, Labor Relations, Conflict Resolution, Training, Resume Writing, Team Building, Sales, Strategic Planning
Education
American InterContinental University 2005 — 2006
Bachelors, Business Administration
Broward Community College 2002 — 2004
Associate of Arts, Business Administration
T-Mobile January 2014 - Present
MetroPCS May 2010 - Present
Robert Half International February 2008 - May 2010
Skills
Cold Calling, Human Resources, Personnel Management, Onboarding
Education
Bryn Mawr College 2003 — 2006
Masters, Social Services
University of Maryland College Park 1997 — 2001
Fidelity National Information Services February 2011 - Present
Fidelity National Information Services February 2002 - February 2011
T-Mobile September 1998 - August 2000
Skills
Disaster Recovery, Windows Server, Troubleshooting, Network Administration, System Administration, Microsoft SQL Server, Active Directory, Network Security, TCP/IP, Management, Visio
Education
ITT Technical Institute-Fort Lauderdale 2015 — 2016
Bachelor of Science (BS), Information Systems and Cybersecurity
Westwood College of Technology 2011 — 2013
BS, Information Systems Security
Broward College 1998 — 2003
Associate in Science, Computer Enginnering, Network specialization
T-Mobile February 2008 - Present
Canon Business Solutions February 1993 - February 2008
Skills
Account Management, Direct Sales, Customer Retention, Sales Operations, Sales, Customer Satisfaction, Microsoft Excel, Business Object, Leadership, Coaching, Customer Service, Profit, Key Performance..., Employee Relations, SQL, Adaptability, Cross Functional Team..., Team Building, Organization, Communication, Telecommunications, Knowledge-hungry Learner, Sales Support Tools, Database Administration, Office Administration, Wireless, Cold Calling, Solution Selling, Strategic Partnerships, Project Planning, Project Management, Sales Process, Call Centers, Salesforce.com, Human Resources, Mobile Devices, Sales Management, B2B, Selling, Sales Presentations, Cross-functional Team..., Product Marketing, P&L Management, CRM
Education
Bucks County Community College
Norman Thomas High School
Spalook April 2007 - Present
t-mobile 1999 - 2009
City Furniture June 2004 - March 2007
Education
Broward College 2006 — 2009
Business Administration, Management
Titan Consulting, LLC December 2010 - November 2011
Talascend March 2010 - October 2010
T-Mobile 2009 - 2009
General Dynamics Information Technology March 2007 - March 2008
VELOCITEL February 2006 - February 2007
WIRELESS FACILITIES INC. September 2005 - February 2006
Crown Castle Int 2000 - 2003
Skills
Construction, Construction Management, Wireless, Software Documentation, Troubleshooting, Cellular Communications, Management, Microwave, RF, WiMAX, System Deployment, Customer Satisfaction, 4G, LTE, CDMA
Education
Broome Community College 1966 — 1968
Associates, Accounting
T-Mobile August 2008 - Present
Minnesota Army National Guard May 2005 - Present
Skills
Customer Retention, Customer Satisfaction, EMT, Direct Sales, Telecommunications, Wireless, Mobile Devices, Customer Experience, Sales Operations, Sales Process, Team Leadership, Sales, Leadership, Customer Service, Microsoft Office, Sales Management
Education
Metropolitan State University 2012 — 2016
Bachelor of Science (B.S.), Human Resources Management and Services
Brown College 2007 — 2009
Associate of Science (A.S.), Computer Networking
T-Mobile June 2011 - Present
Skills
Human Resources, Employee Relations, Performance Management, Benefits Administration, HRIS, HR Policies, Deferred Compensation, Onboarding, Succession Planning, Talent Management, FMLA, Employee Engagement
Education
Vanderbilt University 1976 — 1980
Bachelor's degree, Spanish
Brown University
L'Oréal July 2013 - Present
Vodafone August 2012 - July 2013
L'Oréal June 2010 - August 2012
L'Oréal July 2010 - December 2011
Henkel August 2009 - June 2010
T-Mobile November 2008 - April 2009
Skills
Product Marketing, Market Analysis, Marketing Management, Brand Management, Market Research, Marketing Strategy, Product Management, FMCG, Customer Insight, Marketing Communications, Market Planning, Marketing Research, Digital Marketing, Forecasting, Social Media Marketing, Marketing, Trade Marketing, International Marketing
Education
Budapesti Corvinus Egyetem 2005 — 2010
Master's degree
Budapesti Mûszaki és Gazdaságtudományi Egyetem 2003 — 2008
Master of Engineering management
Ecole supérieure de Commerce de Bordeaux-Ecole de Management 2007 — 2007
Erasmus
TIC Business Consultants August 2014 - Present
T-Mobile November 2010 - October 2013
NOAA: National Oceanic & Atmospheric Administration February 2010 - June 2010
Swissport International March 2008 - September 2008
Skills
Customer Retention, Direct Sales, Wireless, Solution Selling, Customer Satisfaction, Sales, Mobile Devices, Customer Experience, Sales Operations, Account Management, Telecommunications, Salesforce.com, Cellular Communications, Sales Process, Selling, Product Marketing, Call Centers, B2B
Education
University of Massachusetts Boston
Bachelor's of Science, Computer Science
Bunker Hill Community College
Associate's degree, Computer Support Specialist
AT&T November 2010 - Present
T-Mobile August 2009 - February 2011
Deltacom May 2001 - 2009
Skills
Solution Selling, Direct Sales, Leadership, Telecommunications, MPLS, Managed Services, Co-location, Salesforce.com, Unified Communications
Education
Broward College
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
CompuCom August 2014 - Present
T-Mobile July 2013 - July 2014
T-Mobile USA July 2012 - July 2013
ABB CONCISE OPTICAL GROUP May 2011 - July 2012
T-Mobile December 2006 - May 2011
Miami-Dade County Public Schools March 2000 - December 2006
Skills
Microsoft Office, Unix Administration, Active Directory, SharePoint, IP Phones, SCCM, Cisco Call Manager, Windows, Problem Solving, ITIL, Process Improvement, Customer Relations, Change Management, Troubleshooting, Program Management, Team Leadership, Project Planning, Wireless Broadband, Wireless Networking, POS, Microsoft Exchange, XP, Routers, Software Installation, Telecommunications, Networking, Integration, Computer Hardware, VoIP, Technical Support, IP, Operating Systems, Cisco Technologies, Remote Access, Servers, Security, Windows 7, Help Desk Support, Unix, BMC Remedy, Customer Service, Citrix, Switches, Avaya Site..., Avaya, iOS, Blackberry Enterprise..., Cisco VoIP, Avaya IP Telephony, WAN
Education
Broward Community College
Computer Science
Accenture September 2013 - May 2015
Vanquis Bank March 2013 - September 2013
dunnhumby August 2011 - March 2013
T-Mobile UK July 2010 - August 2011
T-Mobile March 2008 - July 2010
Inspired Gaming Group June 2007 - January 2008
Thames Water PLC April 2006 - June 2007
Skills
Business Analysis, Visio, PRINCE2, SQL, Business Process, Business Intelligence, Management, Business Strategy, Project Management, Agile Project Management, Scrum, Stakeholder Management, busines, Project Finance, Requirements Gathering, Requirements Analysis, Project Delivery, Change Management, PMO
Education
2005-2006Management 2005 — 2006
Msc; BSc (Hons), Information Systems
Brunel University 2002 — 2005
Bsc (Hons) Information Systems, Computer Science, 2:1
Matisia Consultants March 2015 - Present
Microsoft March 2015 - Present
T-Mobile August 2014 - March 2015
Accenture January 2014 - March 2015
Marsh April 2014 - June 2014
Ford Motor Company February 2014 - April 2014
Nordstrom March 2012 - January 2014
Amazon.com August 2010 - March 2012
Bill & Melinda Gates Foundation June 2010 - August 2010
Western Dental Services May 2009 - February 2010
Skills
Leadership, Strategy, Competitive Analysis, Management, Market Research, Recruiting, Business Strategy, Analysis, Sales, E-commerce, Cross-functional Team..., Social Media, Project Management, Marketing, Social Media Marketing, Product Management, Marketing Strategy, Analytics, Vendor Management, Program Management, Data Analysis, Mobile Internet
Education
Brown University
BA, International Relations/Economics
Berkeley High School
HS Diploma
Telekom HU 2014 - Present
Telekom HU 2004 - 2014
T-Mobile March 1994 - January 2004
Skills
Procurement, Purchasing, Logistics, Controllers, SAP, Microsoft Office, Microsoft Excel, Project, Finance, Statistics, Team Leadership, Sales, Forecasting, Management, Business Planning, Negotiation
Education
Budapest University of Technology and Economics 2007 — 2010
Master’s Degree, Economics / Controller
Budapest College of Management 2000 — 2004
Bachelor’s Degree, Economics / Commerce
BlueSky Tower Partners LLC May 2014 - Present
Boost Mobile Select Retailer October 2012 - Present
PellCoNY LLC August 2012 - Present
T-Mobile July 2010 - August 2012
T-Mobile July 2009 - July 2010
T-Mobile June 2004 - March 2007
Enterprise Wireless June 2003 - May 2004
Skills
Direct Sales, Sales, Sales Management, Management, Sales Process, Sales Operations, Selling, Wireless, Customer Retention
Education
Broome Community College
State University of New York College at Oswego
Psychology
Jenny Craig November 2005 - Present
T-Mobile November 2002 - August 2005
BellSouth Mobility/Cingular Wireless/AT&T Communications October 1988 - November 2002
American Express January 1968 - October 1986
American Express November 1970 - August 1986
Skills
Salesforce.com, Strategy, Strategic Planning, Marketing Strategy, Social Media, Account Management, Direct Sales, Team Building, Management, Sales Operations, Business Development, Leadership, Sales, Team Leadership, Entrepreneurship, Marketing, Sales Management, Customer Retention, Event Planning, Public Speaking, Public Relations, Recruiting, New Business Development
Education
Broward College 1980 — 1982
AA Marketing Management, Marketing/Management
Nova Southeastern University 1980 — 1982
Bachelor of Science, Management
Dacon Industries June 2013 - Present
Office Depot September 2009 - June 2013
T-Mobile October 2006 - October 2008
Seaswirl Boats May 2002 - June 2006
Sterling Transportation January 2002 - April 2002
Marus Dental International January 1996 - January 2001
Skills
Purchasing, Receiving, Inventory Management, Inventory Control, Merchandising, Customer Service, Shipping, Materials Management, Manufacturing, Vendor Relations, Warehousing, Hiring, Customer Satisfaction, Retail, Supply Chain, Supervisory Skills, Procurement, Operations Management, Supply Chain Management, Pricing, Recruiting, Distribution Center..., Management, Negotiation, Sales, Training, Continuous Improvement, Process Improvement, Lean Manufacturing, Materials, Kanban, Quality Control, Leadership
Education
SUNY Empire State College 2008 — 2010
BS, Business, Management; Economics; Business Administration
Broome Community College
Associate of Arts and Sciences (A.A.S.), Marketing/Management/Sales
Duval County Public Schools August 2014 - Present
Florida State College at Jacksonville January 2014 - Present
Staples June 2011 - Present
Charter Schools USA of Duval County of Baymeadows October 2011 - June 2013
T-Mobile July 2001 - April 2011
Abercrombie & Fitch August 2007 - July 2008
Skills
Troubleshooting, Windows 7, Networking, Microsoft Office, Computer Hardware, Security, Active Directory, VMware, Servers, Operating Systems, Laptops, Windows, Customer Service, OS X, Microsoft Word, PowerPoint, System Administration, XP, Customer Satisfaction, Technical Support, Wireless Networking, Software Installation, Linux, Software, Telecommunications, Computer Repair, Windows Server, Microsoft Excel, Teamwork, Outlook, Virtualization, Hardware, Computer Security, Cisco Technologies, Help Desk Support, Windows Vista, A Certified, Cisco IOS, Sales, Remote Desktop, Computer Maintenance, Social Networking, TCP/IP, Network Security, Windows 8, Cisco Routers, Cisco Switches, Wireshark, VirtualBox
Education
Florida Sate College of Jacksonville 2011 — 2014
Associate of Science (A.S.), Computer Systems Networking and Telecommunications, 3.25
Broward Community College 2009 — 2010
A+, Computer Informations/Networking
Academy of American Studies 2005 — 2008
Regents High School Diploma, Liberal Arts and Sciences, General Studies and Humanities
Queensborough Community College 2006 — 2007
N/A, Computer Engineering
iSHOP & More November 2014 - Present
Fragoso Investments LLC July 2007 - Present
Valley Metro Security December 2012 - July 2013
T-Mobile March 2008 - December 2012
Hampton Inn & Suites Mission, TX December 2006 - August 2008
Holiday Inn Express - Birmingham, AL January 2004 - December 2006
Skills
Team Leadership, Outlook, Telecommunications, Avaya, Team Building, Workforce Management, Customer Service, Forecasting, Process Improvement, Microsoft Office, Strategic Planning, HTML, Analysis, Contract Negotiation, Retail, Sales Management, Call Center, Metrics, Scheduling, SLA, Customer Relations, Data Entry, Excel, Business Process..., Word, Problem Solving, Performance Management, Business Analysis, PowerPoint, SharePoint, CMS, Photoshop, Budgeting, Inventory Management, Negotiation, Operations Management, Planning, Change Management, Coaching, Account Management, Billing, Administration, Supervisory Skills, Accounting, Program Management, Hiring, Public Notary for the..., NRA Basic Pistol..., Call Centers, Customer Retention
Education
Kaplan University 2013 — 2013
Master's degree, Criminal Justice/Law Enforcement Administration, 3.98
Kaplan University 2012 — 2013
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration, 3.95
Kaplan College - McAllen 2011 — 2012
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration, 3.97
Broward College 1998 — 2000
Business Management, Accounting
Berkeley College-New York 1996 — 1998
Business Management, Accounting
Universidad Nacional Pedro Henríquez Ureña 1993 — 1996
Bachelor of Arts (B.A.), Computer Science, 3.99
Nature's Products, Inc. October 2014 - Present
Nature's Products, Inc. November 2013 - October 2014
Alliance Entertainment March 2012 - November 2013
Alliance Entertainment February 2011 - February 2012
T-Mobile November 2010 - February 2011
Source Interlink August 2010 - November 2010
Source Interlink September 2008 - August 2010
Milton Solutions Corp. June 2005 - August 2008
T-Mobile 2003 - 2004
Convergys 2002 - 2003
Skills
•Very proficient in..., •Good working..., •Business Objects data..., •Bilingual, proficient..., •Project Manager, •Very well organized..., •Able to multi task in..., •Project oriented,..., •Dedicated,..., •Attention to detail,..., Creative, optimistic..., Sales, Microsoft Excel, Customer Service, Management, Microsoft Word, Account Management, Sales Management, Merchandising, BO Web Intelligence, New Business Development, Training Delivery, Process Improvement, Customer Retention, Retail, CRM, Training, Forecasting, Team Building, Inventory Management, Strategic Planning, E-commerce
Education
University of Phoenix 2008 — 2010
School of Business, Business Administration and Management, General
Broward College 2003 — 2005
Associate of Arts (AA), Business Administration and Management, General
Universidad Pontificia Bolivariana 1989 — 2000
High School Diploma
T-Mobile July 2006 - Present
Skills
Great communications..., Resolve Issues, Exceptional Listener, Top Producer, Employee Engagement, Fast Learner, Climate Change..., Business Understanding, Fast-paced
Education
Broward Community College 2004 — 2012
Boyd Anderson High School 2003 — 2004
T-Mobile 2001 - 2012
GetThere February 1999 - June 2001
Skills
Great communications..., Computer Proficiency, Electronics, Team Leadership
Education
Broward Community College 1980 — 1984
Associate's degree, Electromechanical Technology/Electromechanical Engineering Technology
mriamar high 1974 — 1978
high school deploma, general
Broward College January 2012 - May 2013
T-Mobile November 2000 - June 2012
Accustaff (outsourcing agency by AT&T) May 1996 - July 1998
Skills
Troubleshooting with..., problem solving skills, Ability to work..., Strong commitment to..., Computer literate, Demonstrated and proven..., Multiline phone use..., Typing 40-50w/minutes, Multiple Languages..., Management, Team Management, Strategy, Call Centers, Program Management, Sales, Customer Service, ERP
Education
Broward Community College 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Information Technology
Miami Dade College 1994 — 1998
Associate of Arts (A.A.), Computer Science
Hyundai Capital America January 2010 - Present
The CBE Group, Inc January 2008 - Present
First Investors January 2008 - January 2010
First Investors 2007 - 2009
Car Max Auto Finance January 2006 - January 2008
T-Mobile January 2003 - January 2005
Education
Broward College
Associates of Arts, Communications
Kennesaw State University
Bachelor's Degree, Communications; Public Relationsand Marketing
JPay Inc June 2012 - Present
T-Mobile June 2004 - June 2012
Convergys May 1996 - June 2004
Skills
Customer Service and..., Account Management, Training Facilitation, Training Manuals, Business Partner Support
Education
Broward Community College 2006 — 2009
Associate of Arts (A.A.)
Colegio Colombo Britanico 1986 — 1994
High School Studies
T-Mobile December 2010 - Present
T-Mobile April 2008 - November 2008
T-Mobile January 2007 - April 2008
Skills
Sales, Customer Service, Telecommunications, Childcare, Education, Teaching, Training, Conflict Management, Conflict Resolution, Motivation, Motivational Speaking, Management, Retail
Education
Bucks County Community College 2010 — 2011
Tennessee State University 2005 — 2006
E-Lance Worked on different freelance assignments based on my experiences. Anything from Virtual Assistant, Customer Service, Outbound Sales and any Microsoft ProjectCertified Vacation PlannerRoyal Caribbean Cruises, Ltd.August 2006 - September 2010
T Mobile June 2003 - August 2005
Skills
Editing, Microsoft Excel, Microsoft Word, PowerPoint, Event Management, Event Planning, Customer Service, Public Relations, Research, Social Networking, Sales, Spanish
Education
Broward Community College 1996 — 2014
Associate's degree, Business Administration and Management, General
AmeriGas August 2015 - Present
T-Mobile April 2013 - Present
Sprint November 2010 - March 2013
Skills
Customer Service, Sales, Retail, Telecommunications, Customer Satisfaction, Account Management, Management, Customer Retention, Direct Sales
Education
Temple University - Fox School of Business and Management 2013 — 2014
Bucks County Community College 2006 — 2009
Associate's degree, Culinary Arts/Chef Training
Center Partners November 2009 - Present
Center Partners February 2009 - November 2009
Guardian Life November 2006 - December 2008
T-Mobile January 2002 - March 2004
Talk America January 2000 - December 2001
Skills
Microsoft Excel, PowerPoint, Sales Management, Team Management, Management, Acoustic Guitar
Education
Broward College 1998 — 1999
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.0 GPA
Citizens Bank March 2011 - Present
T-Mobile May 2008 - December 2010
TD Banknorth Garden August 2008 - September 2009
Skills
Credit, Sales, Cross Selling, Financial Services, Customer Service, Banking, Loans, Retail Banking, Credit Analysis, Finance
Education
University of Massachusetts Boston 2015 — 2017
Bachelor of Science (B.S.), Computer Science
Bunker Hill Community College 2012 — 2015
Associate of Science (A.S.), Finance, General
Everett High School 2004 — 2008
High school deploma
T-Mobile 2012 - 2014
Teleperformance May 2010 - July 2012
RaceTrac Petroleum February 2009 - May 2010
Education
Broward College 2012 — 2016
Some college, Physical Therapy/Therapist, sophmoore college