T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
T-Mobile May 2015 - September 2015
Microsoft October 2013 - April 2015
IWK Health Centre September 2010 - September 2013
Self-employed June 2005 - December 2012
Skills
User Interface Design, User Experience, Software Development, Lean Startup, Web Development, Requirements Analysis, User-centered Design, Information Architecture, Front-end Development, Interaction Design, CSS, HTML, JavaScript, Rapid Prototyping, Software Project..., Graphic Design, Git, Usability Testing, Adobe Creative Cloud, Visual Design, Software Architecture, User Research, Human Computer..., Usability, Mobile Applications, HTML5
Education
Dalhousie University 2009 — 2013
Bachelor of Informatics, Human Factors, 3.72 GPA
Northern Alberta Institute of Technology 2006 — 2008
Computer Systems Technology
T-Mobile September 2012 - Present
Comerica Bank September 2001 - October 2012
Comerica Bank September 2001 - September 2012
D2/McDowell Consulting March 2010 - September 2010
Edcor June 2000 - September 2001
Edcor June 2000 - September 2001
Fairmont Sign Co. September 1998 - June 2000
Fairmont Sign Co September 1998 - June 2000
Skills
Credit, Credit Analysis, Financial Analysis, Portfolio Management, Financial Modeling, Due Diligence, Asset Based Lending, Mergers, Banking, Finance, Customer Experience, Account Management
Education
WCCD 1994 — 2003
Associate's degree
Wayne County Community College 1993 — 2000
degree, Business Administration
Daytona State College 1997 — 1998
Southgate Anderson High 1989 — 1992
diploma, 1992
T-Mobile August 2015 - Present
Deakin University July 2014 - July 2015
N/A May 2013 - June 2014
Ericsson October 2006 - May 2013
Ericsson December 2000 - October 2006
Education
Deakin University 2014 — 2015
Master of Business Administration (MBA)
Swinburne University of Technology 1998 — 2001
Bachelor of Information Technology, Information Technology
United Way of Mid-Maine June 2011 - November 2013
USDA Rural Development February 2010 - December 2010
Care & Comfort May 2009 - January 2010
T-Mobile February 2007 - May 2009
Community Outreach & Development Consulting July 2003 - February 2007
Kennebec Valley Council of Governments July 1998 - July 2003
Maine Department of Economic and Community Development 1990 - 1994
Maine Department of Economic and Community Development 1987 - 1990
Office of Congressman McKernan 1985 - 1986
Skills
Community Outreach, Program Development, Community Development, Grant Writing, Public Speaking, Workshop Facilitation, Grants, Policy, Research, Program Evaluation, Strategic Planning, Community Organizing, Community Engagement, Non-profits, Nonprofits, Proposal Writing, Volunteer Management
Education
Dartmouth College 1980 — 1984
Bachelor of Arts (BA), Policy Studies
Waterville Senior High School Class of 1980 1977 — 1980
Market Star March 2013 - Present
Market Star June 2012 - Present
Me-Ality October 2011 - April 2013
T-mobile October 2008 - June 2011
AT&T Mobility February 2007 - September 2008
Skills
Customer Service, Sales Management, Inventory Management, Online Marketing, Scheduling, Filing, Data Entry, Sales Support, Product Development, Organizational..., Customer Satisfaction, Leadership, Customer Retention, Team Leadership, Direct Sales, Team Building, Account Management, Retail, Management, Budgets, Coaching, Customer Experience, Sales Process, Call Centers, Training, Negotiation, Contract Negotiation, B2B, Inventory Control, Marketing, Microsoft Office, Hiring, Store Management, Cold Calling, Strategic Planning, PowerPoint, Event Management, Wireless, Telecommunications, Time Management, Microsoft Word, Mobile Devices, Selling, Purchasing, Product Marketing, Merchandising, Pricing, Solution Selling, Marketing Strategy, Teamwork
Education
Strayer University (DC) 2011 — 2011
management
Davenport University 2001 — 2003
a, management
T-Mobile July 2015 - September 2015
T-Mobile November 2003 - July 2015
Cleveland Indians July 2003 - November 2003
Blockbuster Video December 2002 - June 2003
SBC Ameritech(now AT&T) October 2001 - September 2002
GameStop September 1999 - April 2001
Skills
Sales, Customer Satisfaction, Management, Recruiting, Customer Retention, Customer Service, Direct Sales, Merchandising, Team Management, Sales Management, Employee Training, Customer Experience, Retail, Telecommunications, Sales Operations, Account Management, Wireless, Mobile Devices, Team Building, Team Leadership, Leadership, Training, Solution Selling, Call Centers, Cellular Communications, Sales Process, Inventory Management, Mobile Communications, 4G, Store Management, Retail Sales, Mobile Technology, Quotas, GSM, Coaching, Business Development, Loss Prevention, LTE, New Business Development, Cash Flow, Cold Calling, Hiring, Wireless Broadband, Social Networking, Reporting & Analysis, Salesforce.com, B2B, Time Management
Education
Cuyahoga Community College 2012 — 2016
Associate Degree, Business
University of Cincinnati 2002 — 2003
Some coursework completed., General Studies
Shaker Heights High School 1996 — 2000
High School Diploma attained, Advanced High School/Secondary Diploma Program
Amdocs May 2013 - Present
TMobile August 2012 - May 2013
AT&T December 2011 - August 2012
T-Mobile September 2011 - December 2011
T-Mobile April 2011 - September 2011
GTL Americas INC. February 2011 - April 2011
T-Mobile October 2010 - February 2011
Huawei Philippines February 2010 - October 2010
ETSI Technologies - A Joint Venture of Nokia Siemens Network December 2006 - February 2010
Mapua Institute of Technology April 2005 - March 2006
Skills
LTE, RF, 3G, OSS, TEMS, UMTS, Actix, Atoll, TEMS Investigation, WCDMA, GSM, MapInfo, Agilent, Telecommunications, Excel, Microsoft Office, PowerPoint, Customer Relations, Change Management, Problem Solving, Team Management, Strategic Planning, HSPA, HSPA+, JDSU, Nemo, Radio Network..., Radio Network Design, Radio Network Planning, 4G, Communications Audits, Optimization, RF Engineering, Rollout, Drive Test, Antennas, NSN, Network Optimization, Edge, GPRS, RF design, Customer Service
Education
De La Salle University 2008 — 2010
Masters Degree, Business Administration
Mapua Institute of Technology 2002 — 2006
Bachelor of Science, Electronics and Communications Engineering
Diamond Wireless August 2009 - Present
Sprint February 2008 - July 2009
T-Mobile June 2005 - December 2007
Skills
Customer Satisfaction, Direct Sales, Sales Management, Store Management, Customer Retention, Team Leadership, Sales, Customer Service, Retail, Team Building, Sales Operations, Account Management, Solution Selling, Customer Experience, Wireless, IP Networking, Cisco Networking, Cisco Routers, Cisco Certified, Cisco Security, Computer Hardware, Computer Security, Computer Repair, Computer Forensics, Computer Network..., Computer Maintenance, Network Administration, System Administration, Operating Systems, System Architecture, Routers, Computer Proficiency, Computer Science, Cisco Technologies, IT Operations, TCP/IP, Cloud Computing, Technical Support
Education
Davis Applied Technology College 2014 — 2015
Bachelor’s Degree, Information Technology
Davis High School 2002 — 2005
High School
T-Mobile June 2015 - Present
RadioShack August 2011 - June 2015
RadioShack June 2010 - August 2011
Radioshack March 2008 - June 2010
Kmart Corporation April 2007 - August 2008
Bath & Body Works April 2006 - December 2007
Skills
Psychology, Music Education, Computer Science, Loss Prevention, Sales Management, Typing, Visual Merchandising, Store Operations, Time Management, Hiring, Retail, Shrinkage, Customer Satisfaction, Associate Development, Customer Experience, Employee Training, Interviews, Teamwork, Training, Inventory Control
Education
Daytona College 2005 — 2007
Associate of Arts (AA), Social Work, A
Daytona College 2005 — 2007
Associate of Arts (AA), Counseling Psychology, A
Woodland Hills High School 2002 — 2005
High School Diploma
T-Mobile April 2005 - Present
Skills
Troubleshooting, Customer Satisfaction, Customer Retention, Microsoft Excel, Microsoft Word, Blackberry OS, Blackberry applications, Blackberry, Mobile Devices, Telecommunications, Customer Experience, Customer Service, Outlook, Windows, Wireless, Mobile Technology, Microsoft Office, Smartphones, Cellular Communications, Blackberry Enterprise..., Mobile Communications, Technical Support, Sales, Mobile Device Management, Mobile Internet, Android, LTE, 4G, 3G, Windows Phone, Direct Sales, Windows 7, UMTS, Networking
Education
CUNY New York City College of Technology
Associate of Arts and Sciences (AAS), Computer Technology/Computer Systems Technology
Clara Barton HS
T-Mobile August 2014 - August 2015
AT&T June 2013 - May 2014
Securitas June 2012 - June 2013
IMAX June 2009 - June 2012
Radio Accessory Headquarters November 2011 - May 2012
Skills
Multi-tasked, Hardwork, Leadership, Android, iOS, Wireless
Education
Sacramento City College 2015 — 2016
De Anza College 2012 — 2015
AT&T September 2014 - Present
AT&T Mobility November 2006 - September 2014
Verizon Wireless November 2005 - November 2006
NorthStar Communications September 2004 - November 2005
T-Mobile April 2002 - September 2004
Skills
Sales Operations, Management, CRM, Sales, Customer Retention, Wireless, Telecommunications, Solution Selling, Customer Experience, Direct Sales, Mobile Devices, Customer Satisfaction, Managed Services, Customer Service, Account Management, Business Planning, Human Resources, Retail, Sales Management
Education
University of Scranton 2015 — 2018
MBA
University of Phoenix 2011 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
De Anza College 2006 — 2007
General Studies
Conifer Health Solutions June 2015 - Present
Zenith Education Group August 2012 - June 2015
Wells Fargo2011 July 2011 - March 2012
T-Mobile July 2003 - July 2011
Skills
CRM, Sales Operations, Sales, Leadership, Analysis, Data Entry, Interviews, Banking, QuickBooks, Employee Benefits, Invoicing, Strategic Financial..., Customer Retention, Customer Service, Call Centers, Management, Finance, Customer Satisfaction, Credit, Time Management, Customer Experience, Training, Accounting, Employee Training, Coaching, CampusVue, Hiring, Team Building, Cold Calling, Outlook, Teamwork, Loans, Student Financial Aid, Payroll, Telephone Skills, Staff Development, Team Leadership, Microsoft Excel, Accounts Receivable, Student Loans, Access, Forecasting, Budgets, Business, Insurance
Education
Cypress College 2011 — 2014
Sociology
Artesia High 1998 — 2002
Diploma
Eluviis June 2014 - Present
T-Mobile September 2011 - July 2014
T-Mobile December 2009 - September 2011
Verizon Wireless October 2005 - August 2009
William Blair and Company June 2001 - October 2003
International Institute for Sustainable Development (IISD)- Geneva, Switzerland December 1999 - March 2000
Skills
Wireless, Sales, Strategic Sales, Fortune 500, Complex Sales, Account Management, Salesforce.com, Strategic Partnerships, Direct Sales, Sales Management, Solution Selling, Telecommunications, Business Strategy, International Sales, Leadership, Sales Process, Team Building, Sales Operations, Product Management, Cold Calling, Mobile Technology, Sales Presentations, Cloud Computing, Project Planning, Management, Business Development, B2B, Strategy, Customer Retention, Contract Negotiation, Selling, Enterprise Software
Education
Dartmouth College 1997 — 2001
BA, Economics, Environmetal Studies, Anthropology
Snelling July 2014 - Present
T-Mobile April 2011 - July 2014
RS&I April 2010 - April 2011
Home Services Group January 2009 - April 2010
DIRECTV October 2006 - January 2009
Dish Network March 1999 - October 2006
Skills
Sales Management, Account Management, Sales, Cold Calling, Solution Selling, Salesforce.com, Sales Process, Business Development, Customer Service, B2B, Retail, Telecommunications, Customer Satisfaction, Call Centers, Business Strategy, Strategic Partnerships, Selling, New Business Development, Online Advertising, Product Management, Team Leadership, Sales Operations, Key Account Management, VoIP, Marketing, Customer Retention, Marketing Strategy, Strategic Planning, Contract Negotiation, Negotiation, Management, Lead Generation, Team Building, CRM, Mobile Devices, Vendor Management, Cross-functional Team..., Channel Partners, Customer Experience, Managed Services, Strategy, M2M, Quotas, Leadership, Competitive Analysis, Direct Sales, Wireless, Product Marketing, Sales Presentations, P&L Management
Education
Golden West College 2002 — 2002
Cypress College 1996 — 1998
Sunny Hills High School 1992 — 1996
T-Mobile October 2014 - Present
Sprint January 2014 - March 2014
Sprint January 2012 - December 2013
Sprint January 2011 - January 2012
Sprint June 2005 - December 2010
Sprint March 2000 - June 2005
Nextel Communications November 1999 - March 2000
Nextel Communications October 1998 - November 1999
Bridgestone Firestone February 1990 - September 1998
Skills
Solution Selling, Telecommunications, Account Management, Wireless, Sales Operations, Strategic Partnerships, Direct Sales, Salesforce.com, Sales, M2M, Management, Selling, CRM, Cold Calling, Leadership, Unified Communications, VoIP, Sales Management, Sales Presentations, Sales Process, B2B, Managed Services, Mobile Devices, SaaS, Contract Negotiation, Customer Retention, Channel Partners, Cloud Computing
Education
West Valley College 1991 — 1992
Communication, General
De Anza College 1988 — 1990
Criminal Justice/Law Enforcement Administration
T-Mobile December 2013 - Present
Sprint August 2001 - November 2013
NewsEdge November 1998 - May 2001
Merrill Lynch June 1998 - November 1998
Hollister Associates February 1996 - June 1998
Skills
National Account..., Wireless, Account Management, Solution Selling, SaaS, Cold Calling, IOT, CRM, Strategy, Selling, Direct Sales, Sales Process, New Business Development, B2B, Mobile Devices, Cross-functional Team..., Telecommunications, Recruiting, National Accounts, Sales Management, M2M, Mobile Applications, Key Account Management, Sales, Strategic Planning, sell, Managed Services, MPLS, Strategic Partnerships, Salesforce.com, Unified Communications, VoIP, Wireless Broadband, Wireless Access, Wireline, Mobile Technology, Mobile Communications
Education
Guilford College 1992 — 1994
B.S., Sports Management
Dean College 1990 — 1992
Associate Degree, Sports Management
Carat USA July 2015 - Present
Carat USA July 2014 - Present
The Globe Showroom June 2013 - April 2014
Maguire Steele January 2013 - April 2013
Industry Publicity August 2012 - October 2012
T-Mobile November 2010 - August 2012
Skills
Social Media Marketing, Market Research, Public Relations, Microsoft Excel, Event Planning, Marketing Communications, Customer Service, Fashion, CisionPoint, Sales, Advertising, Merchandising, Retail, PowerPoint, Social Media, Microsoft Word, Microsoft Office
Education
Queens College, City University of New York 2011 — 2013
Bachelor of Arts (BA), Media studies
CUNY New York City College of Technology 2009 — 2011
Associate of Applied Science (AAS), Fashion marketing
T-Mobile February 2015 - Present
Sprint December 2012 - January 2015
AT&T Mobility April 2009 - January 2012
Skills
Customer Experience, Customer Retention, Human Resources, Leadership, Customer Service, Sales, Management, Customer Satisfaction, Telecommunications, Coaching, Wireless, Direct Sales, Telephone Skills, Solution Selling, Managed Services, Sales Operations, Time Management, Data Entry, Team Leadership, Payroll, Sales Process, Outlook, Team Building, Networking, Inventory Management, Goal Oriented, Quotas, Long Distance, Unified Communications, Call Center, Cellular Communications, Mobile Devices, Administrative Work, Administrative..., Administrative..., Microsoft Applications, Business to Business..., Office Support, People Skills, Interpersonal Skill, Oral Communication, Budgets, Analysis, Invoicing, Non-profits, Marketing Strategy, Office Administration, Teamwork, Spreadsheets, Marketing
Education
CUNY New York City College of Technology 2010 — 2014
Business, Management, Marketing, and Related Support Services
Howard University 2009 — 2009
Human Resources Management/Personnel Administration, General
T-Mobile March 2013 - Present
Darton College January 2011 - July 2012
Education
Clayton State University 2013 — 2014
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Darton College 2010 — 2012
Associate of Science (A.S.), Biology/Biological Sciences, General
Albany High School 2006 — 2010
T-Mobile May 2005 - Present
The Mobile Solution October 2003 - May 2005
Best Buy October 2001 - August 2003
Skills
Microsoft Office, Business, Customer Service, E-Learning, Internet, Leadership, Community Outreach, Problem Solving
Education
Oakland University 2004 — 2008
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Davenport University 2001 — 2004
Martin Luther King Jr. Senior High School 1998 — 2001
Systemic Formulas March 2015 - Present
Mountain Land Rehabilitation June 2008 - September 2014
Verizon Wireless August 2010 - November 2011
T-Mobile November 2005 - April 2008
Skills
EDI, Management, Employee Training, EMR Training, Hiring Employees, HIPAA, Microsoft Office, Adobe Professional, Sales, Refining Processes, Clearing Houses, Claim Investigation, Help Desk Support, Customer Service, Healthcare, Leadership, Marketing, Microsoft Excel, Project Management, Public Speaking, Social Media, Strategic Planning, Team Building, Training, Research
Education
Weber State University 2012 — 2017
Davis Applied Technology College 2001 — 2002
Certified Nursing Assistant, Medical Anatomy/Physiology/Terminology, Health and Wellness, General
AT&T June 2012 - Present
T-Mobile December 2008 - June 2012
Wireless 4U July 2007 - July 2008
Circuit City October 2005 - July 2006
Skills
Sales, Customer Service, Microsoft Office, Public Speaking, PowerPoint, Social Networking, Leadership, Management, Marketing, Cold Calling, Microsoft Word, Photography, Microsoft Excel, Mobile Communications, Customer Satisfaction, Photoshop, Mac, Fitness, Technology, Stocks, Investments, Video Games, Martial Arts, Motivational Speaking, Hacking, Computers, PC, Strategic Financial..., CRM, Sales Management, Account Management
Education
De Anza College 2014 — 2014
Associate's Degree, Business Administration and Management, General
Institution: San Joaquin Delta College 2005 — 2012
Associate's Degree, General Education
T-Mobile April 2014 - Present
GameStop August 2012 - Present
Self Employed July 2007 - Present
La Capitaine Hookah Lounge January 2013 - February 2013
BJ’S Restaurant & Brewhouse November 2008 - February 2013
St. John Bosco High School June 2008 - December 2011
Skills
Adobe Creative Suite, Digital Illustration, Photoshop, InDesign, Employee Training, Digital Photography, Creativity, Team Leadership, Highly motivated..., Music Creation, Computer Graphics, Graphic Design
Education
Art Institute of Orange County, Santa Ana 2010 — 2012
Graphic Design
Cypress College 2008 — 2010
Associate of Arts (AA)-Emphasis in Humanities & Arts, Graphic Design
Marceco Ltd September 2014 - Present
Mary Kay Inc. May 2013 - Present
T-Mobile May 2014 - September 2014
T-Mobile February 2014 - April 2014
Revol Wireless November 2012 - December 2013
Revol Wireless April 2012 - October 2012
Revol Wireless March 2009 - April 2012
Dakota Watch Co. January 1996 - March 2009
Skills
Training, Recruiting, Restructuring, Sales Management, Direct Sales, Market Planning, Inventory Management, Sales Operations, Communication, Meeting Planning, Wireless Networking, Operations Management, Wireless, Leading Meetings, Telecommunications, Retail Sales, Payroll, Quota Achievement, Customer Retention, Customer Satisfaction, Cellular Communications, B2B, Team Leadership, Employee Training, Sales Presentations, CDMA, Coaching, Event Planning, Call Centers, Customer Experience, Sales Process, Marketing, Retail, Small Business
Education
Cuyahoga Community College 1997 — 1999
T-Mobile March 2015 - Present
Microsoft Corporation February 2011 - May 2014
Damascus Baptist Church March 2009 - February 2011
Crane Aerospace & Electronics June 2007 - March 2009
Hotels.com 2003 - 2006
Aerus 2001 - 2003
Deloitte 1994 - 2001
Skills
SharePoint, Management, Visio, Microsoft Office, Team Leadership, Windows, CRM, Leadership, Training, Budgets, Cross-functional Team..., Strategy, Strategic Planning, SaaS, Strategic Partnerships, Process Improvement, Project Planning, Product Management
Education
Dallas Baptist University
Georgia State University May 2013 - Present
T-Mobile March 2013 - Present
Darton State College January 2011 - July 2012
Skills
Marketing, Communication, Typing, Microsoft Office, Motivated self-starter, Organization, Conflict Resolution, Data Analysis
Education
Clayton State University 2013 — 2015
Bachelor's Degree, Integrative Studies
Darton College 2010 — 2012
Associate of Science (A.S.), Biology, General
Jill's Marketing & Branding Services January 2015 - Present
Avital & Co. April 2014 - January 2015
47STCLOSEOUTS.COM October 2013 - April 2014
Yachad April 2012 - October 2012
Lev B'Chesed October 2010 - December 2011
Cantorial Arts Spiritual Center May 2008 - January 2010
Congregation Shaarei Tefilla January 2008 - May 2008
Jewish Parents Institute August 2003 - February 2007
Jewish Community Center of Metropolitan Detroit May 2003 - May 2004
T-Mobile May 2002 - November 2002
Skills
Facebook, Facebook Marketing, Linkedin Marketing, Twitter Marketing, Web Services, Pinterest, Pinterest Marketing, Web Content Management, Social Media Marketing, Branding & Identity, Social Media, Online Advertising, Advertising, Corporate Branding, Direct Marketing, Twitter, Fundraising, Nonprofits, Marketing, Marketing Strategy, Customer Service, Program Development, Management, Sales, Public Speaking, Leadership, Program Management, Social Networking, Time Management, Event Planning, Microsoft Excel, Outlook, Leadership Development, Microsoft Office, Microsoft CRM, PowerPoint, Microsoft Word, Non-profits, Community Outreach, Team Building, Training, Teaching, Team Leadership, Project Planning, Google+, Google Docs, Google Maps, Social Media Blogging, Blogging, Access
Education
National Institute of Technology
Certificate in Medical Billing and Coding, Medical Office Management/Administration
New York University 1990 — 1990
Psychology
Touro College 1988 — 1990
Bachelor’s Degree, Psychology and Education
Curry College 1987 — 1988
Special Education and Teaching, 3.0
Oakland Community College 1986 — 1987
Special Education and Teaching
Michigan State University 1985 — 1986
General Studies
Andover High School
High School, College/University Preparatory
MetroPCS September 2007 - December 2011
Verizon Wireless April 2006 - July 2007
T-Mobile December 2003 - May 2005
Abacus Communications 2000 - 2002
Education
Dallas Baptist University
Psychology; psychology, religion; sociology
Cellular Central February 2014 - Present
CM Wireless November 2012 - Present
AWI US July 2012 - February 2013
T-Mobile September 2010 - September 2012
Sprint Nextel June 2009 - September 2010
Skills
Retail, Sales, Sales Management, Sales Process, Sales Operations, Account Management, Direct Sales, Accounting, Customer Retention, Cold Calling, Customer Satisfaction, Management, Telecommunications, Wireless
Education
Daemen College 2004 — 2008
Bachelor of Business Administration (BBA), Sport and Fitness Administration/Management
T-Mobile January 2013 - Present
AT&T Mobility April 2008 - September 2012
Centennial Wireless September 2005 - April 2008
Rent-A-Center April 2004 - September 2005
Star Staffing September 2003 - April 2004
Skills
Sales Management, Wireless, Telecommunications, Retail, Account Management, Customer Satisfaction, Solution Selling, Recruiting, Training, Direct Sales, Marketing Strategy, Leadership, Customer Service, Sales, Sales Operations, Sales Process
Education
Davenport University 2005 — 2009
Business Administration, Business Managment
VCA June 2015 - Present
Fashionablefits LLC January 2013 - Present
Riverside Research May 2014 - March 2015
Badgley Mischka April 2013 - May 2014
New York City Employees' Retirement System August 2011 - May 2012
T-Mobile April 2006 - January 2012
New York City Department of Buildings July 2010 - August 2011
Skills
Training, Accounts Receivable, Data Entry, Accounting, Budgets, Time Management, Sales, Microsoft Excel, Microsoft Word, Microsoft Office, Invoicing, Auditing, Access, PowerPoint, QuickBooks, Team Building, Human Resources, Strong communication..., Proficient in Microsoft..., Customer service..., Leadership, Teamwork, Management, Accounts Payable, Financial Analysis, Outlook, Payroll, Forecasting, Customer Satisfaction, Inventory Management, Small Business, Call Centers, Financial Accounting, EDI, Logistics, New Business Development, Chambers of Commerce, Business Strategy, Business Planning, Operating Budgets, Shipping, International Logistics, GAAP, Microsoft Dynamics SL, SAP, Customer Service
Education
CUNY Medgar Evers College 2009 — 2011
Associate of Science (A.S.), Business Administration, Management and Operations
CUNY Medgar Evers College 2009 — 2013
Bachelor's of Science, Accounting, Cumulative GPA: 3.0, Major GPA: 3.3
T Mobile USA December 2004 - Present
T-Mobile 2004 - Present
Nortel 1993 - 2002
Nortel Networks 1993 - 2002
GTE Mobilnet 1987 - 1993
Skills
RF Engineering, Actix, RF design, EVDO, HSPA, HSDPA, UMTS, CDMA, WCDMA, EDGE, 4G, LTE, RF, GSM, 3G, Site Surveys, GPRS, TEMS, Planet, Wireless, TEMS Investigation, Drive Test, Wireless Networking, Wireless Network Design, MapInfo, HSUPA, TDMA, Radio Network Planning, Agilent, AMPS, 2G, Optimization, UTRAN, Antennas, Microwave, IS-95, WiMAX, RAN, Radio, Backhaul, Edge, RF Design, Surveying
Education
De Anza College 1979 — 1985
Dell January 2013 - Present
Apex Systems April 2012 - Present
Vendor Managed Solutions June 2011 - June 2012
Hertz October 2009 - June 2011
T-Mobile May 2008 - October 2008
Sprint June 2005 - March 2008
Skills
Access, SharePoint, Databases, Microsoft SQL Server, VBA, Vendor Management, Visio, Telecommunications, MS Project, Project Management, Business Analysis, Call Centers, Process Improvement, Data Analysis, Analysis, SQL, Team Building, Time Management, Management, Microsoft Excel, ITIL Certified, Business Objects, Business Intelligence, Call Center, Business Process, SDLC, Software Documentation, Program Management, System Administration, Microsoft Office
Education
Davenport University 1996 — 2000
Bachelors, Business Management
University of Phoenix
Masters, Information Systems
CSG International September 2013 - Present
T-Mobile January 2009 - August 2013
Safeco Insurance January 2008 - December 2008
Verizon September 1996 - January 2008
Skills
Performance Management, Employee Benefits, Talent Management, Workforce Planning, Employee Relations, Succession Planning, Deferred Compensation, Employee Engagement, Human Resources, Executive Compensation..., Strategic HR, HRIS, Leadership, Strategy, Mergers & Acquisitions, Management, Outsourcing, Program Management, Personnel Management, Organizational...
Education
Dallas Baptist University 2000 — 2002
Masters, Business Adminstration
Wayne State College 1990 — 1996
B.S., Health & Wellness
University of Nebraska-Lincoln
The Fly Society May 2007 - Present
T-Mobile June 2007 - July 2008
FedEx Kinko's March 2005 - October 2007
Education
Texas State University 2004 — 2009
Dallas County Community College 2005 — 2005
Certificate, Real Estate
Huston-Tillotson University 2001 — 2004
N/A, English
Safe-T Discs, LLC November 2010 - Present
Clearwire July 2009 - October 2010
T-Mobile March 2007 - December 2008
Nextel January 2004 - January 2007
Nextel July 2003 - January 2004
Skyriver Communications January 2003 - March 2003
Pagoo July 2001 - January 2002
Pagoo April 2001 - July 2001
ServOn, Inc. August 2000 - April 2001
Intira Corporation March 2000 - August 2000
Education
MIT Sloan School of Management 2013 — 2015
Master of Business Administration (MBA)
University of California, Berkeley 1985 — 1987
BA
USAF School for Advanced Applied Cryptologic Sciences 1982 — 1982
Diploma
Defense Language Institute 1981 — 1982
Diploma
Schuldorf Bergstrasse Seeheim 1977 — 1980
Abitur
Paninis grill March 2003 - Present
T-Mobile August 2013 - September 2014
Verizon Wireless February 2011 - October 2012
Education
Cuyahoga Community College 2014 — 2015
Associate of Arts and Sciences (AAS), Nuclear Medicine
Samsung Mobile 2013 - Present
T-Mobile 2008 - 2012
AT&T Mobility November 2007 - June 2008
Modell's Sporting Goods March 2006 - November 2007
Skills
Hiring, Coaching, Process Scheduler, Cash Flow, Customer Experience, Customer Retention, Wireless, Customer Satisfaction, Direct Sales, Telecommunications, Sales Operations, Sales, Managerial, Recruiting, Auditing, Delegation
Education
CUNY New York City College of Technology 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Psychology
T-Mobile January 2012 - Present
TENNESSEE CABLE TELECOMMUNICATIONS ASSN October 1997 - January 2011
Anchor Financial Group September 1996 - May 1997
NORTH CAROLINA GLOBAL TRANSPARK January 1994 - March 1997
North Carolina General Assembly December 1992 - September 1993
R. DUFFY WALL & ASSOC June 1990 - August 1990
US SENATE LIBRARY June 1989 - August 1989
United States Senate June 1988 - October 1988
OFFICE OF US SENATOR July 1987 - August 1987
NATIONAL GOVERNORS' ASSOCIATION June 1987 - July 1987
Skills
Nonprofits, Public Relations, Strategic Planning, Legal Research, Budgets, Legal Writing, Legislative Relations, Corporate Law, Strategic Communications, Media Relations, Public Policy, Government, Politics, Political Campaigns, Corporate Communications, Strategic Partnerships, Environmental Awareness, Fundraising, Public Speaking, Policy, Research, Policy Analysis
Education
AMERICAN SOCIETY OF ASSOCIATION EXECUTIVES 2002 — 2002
Certified Association Executive
Wake Forest University School of Law 1990 — 1992
Juris Doctor
Davidson College 1984 — 1988
Bachelor of Arts, Political Science
hall high school
Omni Financial Group Inc July 2015 - Present
Bob's Discount Furniture May 2013 - July 2015
Euro So.Cap USA March 2013 - June 2013
T-Mobile September 2008 - August 2011
Skills
Google Adwords, Marketing, Public Relations, Social Networking, Customer Service, Public Speaking, Social Media Marketing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Teamwork, Sales Operations, Management, Sales, Facebook, Instagram, Photoshop, WordPress, Illustrator, Microsoft Expression, Outlook
Education
CUNY York College 2009 — 2013
Bachelor of Science, Marketing
Do Something October 2014 - Present
T-Mobile September 2013 - October 2014
College Summit June 2013 - August 2013
KeyBank April 2012 - June 2013
College Summit May 2012 - August 2012
Skills
Training, Leadership, Public Speaking, Outstanding time..., Microsoft Office, Management, Strategic Planning, Event Planning, Leadership Development, Customer Service, Fundraising, Staff Development, Program Development, Workshop Facilitation, Nonprofits, Volunteer Management, Social Networking, Research, Time Management
Education
Daemen College 2010 — 2014
Bachelor of Arts (B.A.), Political Science and Government, 3.6
T-Mobile December 2010 - Present
Live Nation June 2007 - June 2009
Live Nation April 2007 - September 2007
Skills
Argumentation, Reasoning, Philosophy of Religion, Philosophy of Mind, Music Production, Songwriting, Humanitarian, Volunteering, Typing, Advertising Sales, Promoting, Typing 90 WPM at 98%..., Rhetoric, Rhetorical Analysis, Religion, Microsoft Office, Spanish, Philosophy, Writing, Music, Customer Service, Telecommunications, Training, Social Media, Sales, Nonprofits, Event Planning, Microsoft Word
Education
Kent State University
Bachelor's Degree, Philosophy, Exemplary Marks
Cuyahoga Community College
Music, Exemplary Marks
Kent State University 2002 — 2005
Liberal Arts and Sciences/Liberal Studies
Dallas County June 2012 - Present
Texas Department of Family and Protective Services March 2009 - February 2010
Blue Cross Blue Shield of Texas August 2008 - February 2009
T-Mobile August 2007 - August 2008
Skills
Customer Service, Public Speaking, Microsoft Excel, Microsoft Office, Data Entry, Community Outreach, Event Planning, Fundraising, Government, Interviews, Non-profits, Nonprofits, Outlook, Software Documentation, Volunteer Management, Case Management, Policy, Supervisory Skills, Teaching
Education
Dallas Baptist University 2006 — 2008
B.A.S, Criminal Justice
Pikes Peak Community College 1995 — 1997
A.A.S, Criminal Justice
T-Mobile December 2014 - Present
FedEx Office October 2005 - December 2014
ExxonMobil 1987 - 2001
Skills
Customer Service, Sales Management, Forecasting, Management, Budgets, Operations Management, Inventory Management, Strategic Planning, Process Improvement, Team Building, Account Management, Project Management, Contract Negotiation, Cross-functional Team..., Process Scheduler, Income Statement, Sales, Leadership, P&L Management, Retail, Customer Satisfaction, Contract Management, Procurement, Vendor Management, Negotiation, Program Management, Project Planning, Team Leadership, New Business Development, Change Management
Education
Dallas Baptist University 2000 — 2002
MBA, Finance
Texas A&M University 1982 — 1987
BS, Civil Engineering
Sprint May 2009 - Present
Errands2Run of West Michigam May 2007 - April 2010
T-Mobile September 2002 - March 2009
MAXIMUS 2000 - 2002
Verizon Wireless 1998 - 2000
Skills
Wireless, Customer Service, Sales Management, Microsoft Office, Marketing, Retail, Account Management, Customer Retention, Customer Satisfaction, Leadership, Management, Merchandising, Sales, Sales Process, Strategy, Telecommunications
Education
Davenport University 1997 — 2000
Associates, Business Management
T-Mobile 2014 - Present
Verizon Wireless May 2008 - August 2013
Verizon Wireless August 2006 - May 2008
Verizon Wireless July 2004 - July 2006
Verizon Wireless September 2003 - June 2004
Skills
Direct Sales, Cross-functional Team..., Telecommunications, Mobile Devices, Solution Selling, Wireless, Project Management, Product Management, Team Leadership, M2M, Strategy, Product Marketing, Salesforce.com, Sales Operations, Competitive Analysis, Sales Process, CRM, SaaS, Customer Retention, Strategic Partnerships, Leadership, Call Centers, Account Management, Vendor Management, Sales Management
Education
D'Amore-McKim School of Business at Northeastern University 2009 — 2010
EMBA, International Business
University of Connecticut 1991 — 1995
Bachelor, Economics
AT&T July 2013 - Present
T-Mobile March 2013 - June 2013
T-Mobile March 2012 - February 2013
Ericsson November 2011 - February 2012
Ericsson April 2011 - October 2011
T-Mobile October 2010 - March 2011
ZAIN / AIRTEL Ghana March 2009 - October 2010
Ericsson VIVO Brazil June 2008 - December 2008
NSN dU UAE November 2007 - May 2008
HUAWEI Philippines October 2007 - November 2007
Skills
UMTS, RF, RF design, Optimization, Actix, 2G, Nemo, Radio Network Planning, WCDMA, TEMS, EDGE, Drive Test, 3G, MapInfo, HSDPA, GPRS, Network Optimization, TEMS Investigation, Network Performance, HSUPA, Communications Audits, BSS, RF Engineering, Rollout, Transmission, RNC, GSM, NSN, Edge, Optimizations, Antennas, LTE, RAN
Education
De La Salle University 1999 — 2003
B.S., Electronics & Communications Engineering
Diseye Enterprise Retail workerCVS Caremark CorporationApril 2012 - Present
T-Mobile September 2006 - Present
Best Buy November 2012 - February 2013
Walgreens September 2010 - March 2011
Target May 2009 - September 2010
Stop & Shop June 2007 - June 2009
Skills
Musician, Entrepreneurship, Business Planning, Business Development, Entertainment, Music, Music Production, Music Industry, Composition, Songwriting, Recording, Social Media, Singing, Music Education, Microsoft Office, Studio Recording, Audio Engineering, Teaching, Piano
Education
Salem State College 2007 — 2009
Business Administration and Management, General, junior
Curry College 2005 — 2007
Rouse Properties, Inc. April 2014 - Present
Crippen Auto Mall November 2011 - March 2012
T-Mobile April 2010 - June 2011
T-Mobile July 2008 - April 2010
Kay Jewelers September 2007 - May 2008
Cheeseburger in Paradise February 2006 - September 2007
Education
Davenport University 2006 — 2013
Bachelor, Business Administration; Marketing
Excel Academies of Cosmetology 2006 — 2008
of, Cosmetology
Lansing Community College
Expedia February 2013 - Present
Kimberlie Haymon Consulting January 2005 - Present
Progressive IT April 2012 - February 2013
Apple May 2011 - April 2012
Progressive IT September 2010 - May 2011
T-Mobile December 2009 - September 2010
Sprint PCS July 1997 - January 2009
Skills
Telecommunications, Wireless, Troubleshooting, Technical Support, Project Management, Networking, CDMA, Visio, Unix, Windows, TCP/IP, Wireless Networking, Switches, Help Desk Support, Operating Systems, Testing, System Deployment, Software Installation, Mobile Devices, Computer Network...
Education
Tarrant County College 2009 — 2013
Associates
Dallas Baptist University 2002 — 2007
Management
EMSI Examination Management Services June 2008 - Present
T-Mobile February 2006 - August 2007
AT & T 2000 - 2007
Cingular Wireless July 2000 - February 2006
AT&T Mobility July 2000 - February 2006
Skills
Vendor Management, Customer Satisfaction, Customer Retention, Call Center, Process Improvement
Education
Edmonds Community College 1993 — 1995
ATA, Paralegal
Dallas County Community College
Associate of Science, Field of Study in Business
T-Mobile June 2014 - Present
T-Mobile December 2012 - June 2014
T-Mobile August 2012 - May 2014
Limecoat January 2012 - July 2012
Skills
Sales, Management, Customer Service, Account Management, Sales Operations, Business Development, Customer Satisfaction, Direct Sales, Leadership, Enterprise Software, Sales Management, Team Building, Team Leadership, Solution Selling, Telecommunications, Microsoft Office, New Business Development, Customer Retention, Sales Process, Public Speaking
Education
Dallas Baptist University 2005 — 2007
Bachelor of Arts (BA), Entrepreneurship/Entrepreneurial Studies
T-Mobile August 2015 - Present
Pacific Sunwear November 2014 - August 2015
Pacific Sunwear August 2013 - November 2014
The Buckle June 2012 - January 2013
Pacific Sunwear March 2010 - June 2012
The Buckle, Inc. May 2007 - January 2010
Skills
Sales, Sales Management, Management, Retail, Retail Sales, Visual Merchandising, Social Media Marketing, Marketing Strategy, Business Strategy, Business Analysis, Business Planning, Sales Process, Sales Presentations, Sales Operations, Business Process, Strategic Planning, Customer Retention, Customer Service, Customer Experience, Team Building, Team Leadership
Education
Cuyahoga Community College 2007 — 2010
Associate's degree, Small Business Administration/Management
T-Mobile January 2015 - July 2015
Skills
Customer Service, Multilingual
Education
De Anza College 2013 — 2016
De Anza College
English Language and Literature, General
Windermere Real Estate June 2015 - Present
Redfin June 2014 - June 2015
Homelife Professionals August 2013 - June 2014
Skyline Properties Real Estate June 2013 - June 2014
Long Realty/Arizona Properties December 2012 - August 2013
T-Mobile April 2011 - December 2012
Coldwell Banker Bain -Saguaro Sun Realty January 2000 - March 2011
Warner Lambert February 1999 - March 2000
Kelley Clarke January 1996 - February 1999
Ben Bridge January 1982 - January 1996
Skills
Real Estate, Residential Homes, Sales, Investment Properties, Real Estate Development, Luxury, Selling, REO, Property Management, Investors, Short Sales, Foreclosures, Marketing Strategy, Condos, Negotiation, Sellers, Real Estate Transactions, Referrals, Buyer Representation, First Time Home Buyers, Relocation, Single Family Homes
Education
De Anza College 1978 — 1980
Business
Lynbrook High School 1977 — 1978
Diploma
Seaside High School 1975 — 1978
T-Mobile October 2013 - Present
Skills
Microsoft Office
Education
CUNY York College 2010 — 2013
Bachelor of Arts (B.A.), Sociology
Rego Park Green Alliance(RPGA Studio) September 2015 - Present
T-Mobile September 2013 - Present
Dunkin' Brands June 2010 - August 2013
Domino's Pizza September 2012 - December 2012
Skills
Microsoft Office, Microsoft Word, Microsoft PowerPoint, Windows 7, SolidWorks, AutoCAD Inventor, AutoCAD, Customer Service, Automotive Repair, Hydroflow, Matlab, Mastercam X6, Microsoft Excel, Milling, Lathe, Grinding, CNC operation, Mac OS, Android, Motivation, Deliveries, Communication, Mobile Phone Apps, Windows Phone, iOS, Leadership, Customer Satisfaction
Education
CUNY New York City College of Technology 2011 — 2016
Bachelor of Applied Science (B.A.Sc.), Mechanical Engineering Technology
Arsenic Designs August 2015 - Present
Google February 2015 - Present
Google September 2013 - Present
T-Mobile October 2012 - January 2013
Twin Creeks Technologies, Inc May 2011 - November 2011
Skills
Graphic Design, Research, Time Management, Customer Service, Public Speaking, Photoshop, Training, Social Networking, Operating Systems, Microsoft Office, OS X, PowerPoint, Sales, Management, Project Management, Microsoft Excel, CMD, Command Prompt, Troubleshooting, Microsoft Word
Education
West Valley College 2014 — 2016
Biochemistry and Molecular Biology
De Anza College 2011 — 2016
Biochemistry and Molecular Biology
Web International January 2014 - Present
Shane January 2011 - January 2013
T-Mobile October 2005 - January 2011
Capital One March 2004 - October 2005
Skills
Customer Retention, Management, Technical Writing, Creative Writing, Editorial, Travel Photography, Account Management, Event Planning, Event Management, Social Media Marketing, Marketing Strategy, Brand Ambassadorship, International Relations, Photoshop, Sales Management, Team Leadership, Recruiting
Education
Daniel Webster College 2013 — 2015
Master of Business Administration (MBA), International Marketing
University of South Florida 2003 — 2010
Bachelor of Arts (B.A.), English Language and Literature, General
San Jose Unified School District August 2014 - Present
T-Mobile September 2013 - September 2014
HealthTap January 2013 - July 2013
Education
San Jose State University 2010 — 2012
B.S. Health Science, Health Science
De Anza College 2007 — 2010
Associate's degree, Health Services/Allied Health/Health Sciences, General
Douglas Elliman Real Estate March 2015 - Present
Keller Williams New York City January 2015 - March 2015
T-Mobile July 2012 - October 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Marketing Strategy, Real Estate Development, Real Estate, Negotiation, Real Estate Transactions, Contract Negotiation, Residential Homes
Education
CUNY York College 2011 — 2015
In Progress, Biology, General
New York Real Estate Institute (NYREI) 2014 — 2014
Licensed Real Estate salesperson, Real Estate
T-Mobile June 2011 - Present
T-Mobile April 2008 - June 2011
Beach Ball Comics August 2004 - January 2008
Skills
Sales Operations, Customer Retention, Customer Experience, Retail, Leadership, Direct Sales, Sales, Leadership Development, Selling, Team Building, Coaching, Customer Satisfaction, Customer Service, Telecommunications, Retail Sales, Management, Time Management, Sales Management, Account Management, Call Centers, Merchandising, Sales Process, Cold Calling, Training, Wireless, B2B, Store Management, Team Leadership
Education
Cypress College 2004 — 2009
AA, English
DeVry University 1998 — 2001
Quality Evaluation / Coaching / Networking / Documentation / Trainer October 2010 - Present
Parkland Hospital August 2012 - June 2015
JCH Quality Management Solutions 2013 - 2015
Securus Technologies July 2011 - August 2012
Accor North America September 2006 - March 2011
T-Mobile July 2003 - September 2006
Fujitsu January 1997 - July 2002
MCI August 1991 - January 1997
Skills
Software Documentation, Troubleshooting, Active Directory, Training, Help Desk Support, Technical Support, Servers, Project Management, Call Centers, VPN, XP, Windows 7, Instructional Design, Networking, Windows XP, Team Leadership, Customer Service, Testing, Management, Quality Assurance, Vendor Management, Process Improvement, Access, Hardware, Technical Writing, Software Installation, Wireless, Microsoft Office, Visio, Business Analysis, Disaster Recovery, SharePoint, Information Technology, ITIL, Call Center, MS Project, Telecommunications, Customer Satisfaction, Business Process, System Administration, Computer Hardware, Microsoft SQL Server, Organizational..., IT Management, Leadership, Program Management, Databases, Adult Learning Theory, Presentation Skills, Team Building
Education
Dallas Baptist University 1995 — 2019
College of Professional Studies Hotel / Hospitality Management, Hotel / Hospitality Management, In Progress
New Horizons 2013 — 2014
Advanced Training, MS Access 2010, Crystal Reports XI, Power Pivot, A+
Trainer University 2005 — 2005
N/A, Certified Trainer
Software Academy 1990 — 2001
N/A, Varied Software Courses
Network Teknowlogies 1997 — 1997
N/A, Novell LAN Administration
Richland Community College 1995 — 1995
N/A, Administrative Courses (Continuing Ed)
American Airlines August 2015 - Present
Mountain Fork Lodge January 2014 - Present
DFW Airport July 2009 - Present
DFW Airport June 2009 - Present
Aspen Media Products February 2008 - October 2009
L2 Enterprises August 2002 - June 2009
Audio Video Unplugged 2007 - 2009
L2 Consulting 2005 - 2009
Lloyd Electric 2001 - 2003
T-Mobile October 1999 - June 2001
Skills
Program Management, Budget, Airports, Process Scheduler, Project Management, Strategic Planning, Contract Management, Contract Negotiation, Integration, Team Building, Business Development, Project Planning, Process Improvement, MS Project, Business Strategy, Budgets, Business Process..., Cloud Computing, Marketing, Operations Management, Strategy, Strategic Partnerships, Business Analysis, Analysis, Training, SharePoint, Construction, Microsoft Project, Vendor Management, Team Leadership, Engineering, Management, Proposal Writing, Customer Service, Manufacturing, Procurement, Cross-functional Team..., Quality Assurance
Education
Dallas Baptist University 2000 — 2004
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
Oklahoma State University 1982 — 1985
BS E.E., Electrical Engineering / Computer Science
Verizon August 2014 - Present
T-Mobile December 2013 - July 2014
Orlando Health July 2012 - December 2012
Comcast March 2004 - November 2011
Orlando Sentinel January 2003 - January 2004
Skills
Call Center, ACSR, DST, SQL, HTML, Witness, IP, Microsoft Office, Microsoft Excel, Microsoft Word, Business Development, Business, Customer Service, Credit, Data Center, Hospitals, Internet, iPhone, Key Performance..., Leadership, Social Networking, Photoshop, PowerPoint, Problem Solving, Strategic Planning, Recruiting, Restructuring, Twitter, Trading, User Acceptance Testing, Visio, Writing, Windows, Web Applications, Mac OS X, YouTube, Customer Retention, Training, Account Management, Employee Relations, Performance Management, Cross-functional Team..., Workforce Management, Management, Avaya, Broadband, Sales, Metrics, Team Leadership, IVR
Education
University of Central Florida 2000 — 2003
BS, Business Administration
Valencia Community College 1998 — 2000
Associate in Arts
De La Salle University 1996 — 1997
Liberal Arts and Sciences, General Studies and Humanities
T-Mobile June 2013 - February 2014
United States Marine Corps October 2007 - December 2009
United States Marine Corps December 2004 - December 2009
Little China Express December 1996 - November 2004
Challenger Wireless January 2003 - August 2003
Skills
Security Clearance, Intelligence, Military Experience, Intelligence Analysis, Military, Microsoft Office, Training, Customer Service, National Security, Analysis, Microsoft Excel, SIGINT, Sales, DoD, Military Operations, Force Protection, Top Secret, Operational Planning, PowerPoint, Modern Standard Arabic, Government, Defense, Microsoft Word, Information Assurance, Business Intelligence, Telecommunications
Education
San Diego State University-California State University 2013 — 2015
Bachelor of Science, in Business Administration - Management Information Systems
San Diego Mesa College 2011 — 2013
Santa Monica College 2010 — 2011
San Diego State University-California State University 2008 — 2008
Goodfellow Air Force Base 2006 — 2007
Certificate of Training, Cryptology
Defense Language Institute 2005 — 2006
Diploma, Modern Arabic Language
The Wireless Experience November 2012 - Present
AT&T June 2008 - November 2012
T-Mobile July 2006 - June 2008
Skills
Sales, Competitive Analysis, Sales Management, Direct Sales, Customer Satisfaction, Management, Wireless, Retail, Forecasting, Cold Calling, Telecommunications, Negotiation, Public Speaking, Merchandising, Relationship Management, Creating High..., Business Planning, SEO, Google Analytics, Leases, Retail Sales, Multi-unit, Commercial Real Estate, Visual Merchandising, CRM, Retail Marketing, Distribution Strategies, Recruiting
Education
D'Amore-McKim School of Business at Northeastern University 2015 — 2017
Master of Business Administration (M.B.A.), Innovative Entrepreneurship
D'Amore-McKim School of Business at Northeastern University 2015 — 2017
Master's of Science, Finance
University of Massachusetts Lowell 2004 — 2008
BSBA, Finance
Percona February 2015 - Present
Tokutek (acquired by Percona, LLC) November 2012 - February 2015
T-Mobile 2011 - 2012
Polansky Consulting 2010 - 2011
AT&T Mobility 2008 - 2010
Skills
Solution Selling, Cold Calling, Account Management, Sales, Selling, Sales Operations, Salesforce.com, Customer Retention, Sales Presentations, Management, Strategic Partnerships, Direct Sales, Enterprise Software
Education
Curry College
Bachelors, Business Management
T-Mobile May 2014 - Present
New Horizons Computer Learning Centers October 2009 - January 2014
EY July 2009 - September 2009
Danish Red Cross February 2007 - May 2009
Skills
Networking, Accounts Payable, Accounts Receivable, Financial Reporting, Computer Repair, Solid computer skills, Social Networking, Electronics, Photography, Inventory, Payroll, Sales Order Processing, Cash Flow, General Ledger, Cost Accounting, Account Reconciliation, Fixed Assets, Accruals, Journal Entries, Financial Statements, Accounting, Time Management, Microsoft Excel, Sales, Invoicing, Analysis, Microsoft Office, Financial Analysis, Budgets, Financial Accounting, Strategic Planning, Teamwork, Negotiation, Customer Service, Research, English, Team Leadership, Project Planning, Project Management, Management, Training, Internal Audit
Education
Kean University 2014 — 2015
Master's Degree, Accounting
Saint John's University 2013 — 2013
Accounting, Non Degree
Damascus University 2006 — 2011
Bachelors, Accounting
T-Mobile October 2012 - Present
Janine Just, Inc. September 2014 - December 2014
Sports Authority April 2010 - January 2013
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Social Networking, Social Media, Editing, Copy Editing, HootSuite, Twitter, Facebook, WordPress, Soundcloud, iMovie, Google+, Retail, Time Management, Merchandising, Marketing, Outlook, Customer Satisfaction, Customer Service, Sales, Data Entry, Telephone Skills, Teamwork, Inventory Management, Leadership, Team Leadership, Cashiering, Retail Sales, Inventory Control, Customer Experience, Blogging, Fashion, Social Media Marketing, Event Planning
Education
CUNY York College 2009 — 2015
Bachelor's degree, Journalism
Grover Cleveland High School 2006 — 2009
Advanced Regents Diploma, General Education
ARAMARK Healthcare June 2015 - Present
Aramark August 2014 - Present
Frontier Communications June 2012 - August 2014
T-Mobile May 2007 - June 2010
Skills
Customer Service, Sales Operations, Customer Retention, Sales, Customer Satisfaction, Direct Sales, Telecommunications, Customer Experience, Retail, Sales Management, Wireless, Retail Sales, Account Management, Cellular Communications, Sales Process, Cold Calling, Call Centers
Education
Texas Woman's University 2011 — 2014
Bachelor, Food & Nutrition in Business & Industry
Dallas County Community College 2006 — 2011
Associate of Science, Science, 3.0
T-Mobile April 2015 - Present
TEKsystems October 2013 - Present
SmartSource Technical Staffing August 2013 - Present
Go2IT Group August 2013 - February 2014
Balfour Beatty Construction November 2007 - August 2012
Austin Industrial, Inc. December 2003 - August 2006
United States Marine Corps June 1993 - June 1997
Skills
Microsoft Office, Windows Vista, Access, Security Clearance, Top Secret, Windows 7, Postage Meter, Postal Automation, Postal Optimization, Desktop Computers, Office Administration, Back Office, QuickBooks, Microsoft Office 2007, Help Desk Support, XP, Software Installation, Windows XP, Military, Networking, Technical Support, Troubleshooting, Disaster Recovery, Printers, Operating Systems
Education
Dallas County Community College 2011 — 2015
Cisco Certified Network Associate, Network and System Administration/Administrator
Client: Apple June 2014 - Present
Manager at Cognizant Technology Solutions June 2012 - Present
Cognizant Technology Solutions December 2010 - Present
Social Security Administration March 2009 - Present
Social Security Administration March 2009 - Present
Travelers 2012 - 2014
Google October 2005 - March 2009
MTV Networks July 2004 - September 2005
T-Mobile 2003 - 2004
Skills
Quality Assurance, Business Intelligence, CRM, Process Improvement, Data Warehousing, Management, ETL, Project Delivery, SDLC, Consulting, Data Migration, Requirements Analysis, Quality Center, Agile Methodologies, Software Quality..., QTP, Test Management, Vendor Management, HP Quality Center
Education
Dakota State University 2002 — 2003
Master's degree, Information Science/Studies
Jawaharlal Nehru Technological University
Lamar University
Self-employed January 2011 - Present
Honeywell June 2012 - September 2012
T-Mobile October 2008 - September 2011
Skills
Computer Hardware, Computer Science, Computer Repair, Network Administration, Video Games, Console Games, Microsoft Office, GIMP, Troubleshooting, Telecommunications, Customer Service, Organizational..., Sales, Sales Management
Education
York Technical College 2007 — 2008
Certificate, Network and System Administration/Administrator
CUNY New York City College of Technology 2003 — 2004
AT&T May 2013 - Present
T-Mobile April 2012 - Present
Verizon Business July 2008 - April 2012
Sarcom August 2006 - July 2008
Sprint March 1989 - July 2006
Skills
Building Relationships, Cloud Computing, Strategy, Sales Management, Leadership, Cisco Technologies, Management, Direct Sales, CRM, Sales, Sales Process, Wireless, New Business Development, Qualifying Prospects, Team Building, Solution Selling, Salesforce.com, Business Development, Managed Services, SaaS, IP, Contract Negotiation, Account Management, Team Leadership, Telecommunications, B2B, VoIP, Unified Communications, Strategic Partnerships, P&L Management, Channel Partners, MPLS, Online Marketing, Selling, Customer Retention, Mobile Devices, Networking, Coaching, Call Centers, Enterprise Software, Vendor Management, Co-location, Professional Services, Sales Operations, Lead Generation, Cold Calling
Education
Cuyahoga Community College
Marketing
Lincoln West High School
T-Mobile July 2015 - Present
Davis Wright Tremaine LLP August 2013 - July 2015
Linklaters September 2010 - July 2013
Credit Suisse October 2011 - July 2012
Linklaters May 2009 - August 2009
Swank Motion Pictures, Inc. May 2008 - August 2008
General Electric January 2008 - May 2008
Skills
Mergers & Acquisitions, Cross-border..., Corporate Law, Corporate Governance, Strategy, International Law, Strategic Planning, Leadership, Project Management, Corporate Finance, Market Research, Banking, Research, Marketing, Negotiation, Social Media, Public Speaking
Education
Washington University in St. Louis - Olin Business School 2007 — 2010
JD/MBA, Strategy, International Business, Finance
Washington University in St. Louis School of Law 2006 — 2010
JD/MBA, Law
Georgetown University Law Center 2007 — 2007
International Law Summer Program, Law
Dartmouth College 1999 — 2003
B.A., Russian Area Studes, Political Science, Drama/Film Studies
Eastside Catholic High School
Dish Network September 2013 - Present
Dish Network July 2012 - September 2013
T-Mobile March 2007 - June 2012
T-Mobile March 2007 - June 2008
Mace Security International 2004 - 2006
Sprint Nextel 2000 - 2003
Skills
Wireless, Call Center, Customer Support, Telecommunications, Customer Experience, Customer Satisfaction, Wireless Networking, Customer Retention, Troubleshooting, Direct Sales, TCP/IP, Solution Selling, Account Management, Sales Operations, Fully bilingual English, Bilingual, Indirect Sales Channels, Training, Training Facilitation, Marketing, Sales&Marketing, Prospecting Skills, Call Centers, Management, Call Center Development, Technical Support
Education
Dallas Baptist University
Jamco America September 2014 - Present
Hornall Anderson March 2014 - August 2014
TEKsystems 2013 - 2014
Expedia November 2012 - January 2013
T-Mobile March 2012 - September 2012
Intermec, Inc November 2010 - December 2011
University of Washington April 2010 - September 2010
Microsoft August 2009 - January 2010
Microsoft November 2008 - January 2009
Resources Global Professionals 2007 - 2009
Skills
Business Objects, SAP, Cognos, SQL, Headtrax, Calypso, Prophix, OLAP, Mercury, ERP, Accounting, Managerial Finance, Process Improvement, Forecasting, SharePoint, Sarbanes-Oxley Act, Financial Analysis, Business Intelligence, Financial Reporting, Variance Analysis, Vendor Management, Cost Accounting, Internal Controls, Business Process..., Inventory Management
Education
University of Washington 2012 — 2012
SQL and Database Design
Davenport University 1983 — 1985
BA, Business Management
Michigan State University 1976 — 1981
Bachelor's degree, Accounting
Rescue Cell Phone May 2011 - Present
T-Mobile 2010 - 2012
ViewPoint Bank March 2007 - February 2009
Skills
Telecommunications, Wireless, Mobile Devices, Mobile Technology, Integration, Customer Experience, Vendor Management, Call Centers, VoIP, Program Management, CRM, Customer Service, Leadership, IP, Cellular Communications, Microsoft Office, Networking
Education
UTD 2013 — 2015
Bachelor's degree, Management Information Systems, General
Dallas County Community College 2005 — 2012
Associate of Science (AS), Management Information Systems, General
Ericsson May 2012 - Present
Ericsson June 2010 - April 2012
T-Mobile January 2008 - March 2010
Perot Systems October 2007 - December 2007
Perot Systems October 2005 - October 2006
IBM Global Services October 2003 - October 2005
Ericsson EPAC February 2000 - October 2003
Ericsson 1999 - February 2000
Skills
Program Management, HRIS, Cross-functional Team..., Business Process, PeopleSoft, SAP, Recruiting, Outsourcing, Project Management, Management, Human Resources, Business Analysis, SAP HR, Leadership, Business Intelligence, Vendor Management, Personnel Management, Business Process..., PMO, ERP, SDLC, Software Project...
Education
University of North Texas 1979 — 1983
BA
Dallas County Community College 1977 — 1979
Cox Communications November 2012 - Present
DigitalRoute April 2012 - November 2012
Cox Communications October 2010 - April 2012
Cox Communications July 2009 - September 2010
T-Mobile May 2003 - September 2008
LogicaCMG November 2000 - September 2008
Logica 2000 - 2002
Ericsson Business Consultancy NL November 1998 - October 2000
BSO Origin 1985 - 1998
Skills
Telecommunications, Solution Architecture, BSS, Pre-sales, Wireless, Architectures, Change Management, Management, New Business Development, Telecommunications..., Integration, Provisioning, Software Project..., Open Source Software, Business Analysis, Leadership, VoIP, Mobile Devices
Education
Sioo Inter-university Centre 2006 — 2007
Managing Organisational Change and Development
Post HTO Bedrijfskunde 1986 — 1988
Business Administration
De Haagse Hogeschool / The Hague University of Applied Sciences 1978 — 1984
BS, Information Technology
XO Communications August 2012 - Present
T-Mobile December 2006 - December 2011
T-Mobile December 2006 - December 2011
Skills
Customer Experience, Customer Retention, Leadership Development, Team Building, Training
Education
Dallas Baptist University 2000 — 2003
Masters of Arts, Org Mgmt/HR
Northwestern State University 1985 — 1989
Bachelor of Science, Business Administration
Sysco January 2012 - Present
T-Mobile October 2007 - December 2012
Texas Instruments January 1991 - March 2007
Skills
SAP, Semiconductors, Product Marketing, Process Improvement, Electronics, Product Management, Product Development, Program Management, Lotus Notes, Project Planning, Microsoft Office, Project Management
Education
Dallas Baptist University
Bachelor of Business Administration (BBA)
TheHomeMag March 2010 - Present
Sales Executive February 2009 - January 2011
Printer Medic December 2007 - January 2009
T-Mobile February 2002 - March 2007
McLeodUSA August 1996 - November 2001
LDDS/WorldCom May 1985 - April 1996
Skills
Online Advertising, Networking, Sales, New Business Development, Leadership, Sales Process, Training, Sales Management, Marketing Strategy, Advertising, Strategic Planning, Strategy, Customer Retention, Customer Service, Account Management, Business Development, Marketing, Direct Sales
Education
Dallas Baptist University
BS, Computer Systems
Amdocs May 2011 - Present
T-Mobile July 2010 - May 2011
Attachmate Inc June 2007 - July 2009
Attachmate Inc July 2003 - March 2008
Attachmate Inc May 1998 - August 2004
Education
Bellevue College 2007 — 2008
Microsoft .Net Certificate course
Bellevue College 2007 — 2007
Software Testing
De Anza College 1985 — 1987
Computer Information Systems
T-Mobile Leadership Development ManagerT-Mobile USA2007 - Present
Transamerica/First American 1998 - 2007
Transamerica / AEGON / First American 1996 - 2006
Transamerica 1997 - 2000
Transamerica 1990 - 2000
Education
Dallas Baptist University 2000 — 2008
T-Mobile July 2007 - Present
T-Mobile USA, Inc April 2006 - June 2007
T-Mobile October 2004 - March 2006
Safeco Insurance October 2002 - September 2004
GMIC July 1997 - September 2002
Skills
Cross-functional Team..., Contract Negotiation, Budgets, Process Improvement, Leadership, Cash Management, Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Forecasting, Supply Chain, Finance, Program Management, Coaching, Analysis, Financial Statements
Education
D'Amore-McKim School of Business at Northeastern University 2008 — 2010
MBA, Finance
Portland State University 1995 — 1997
BS Business Administration, Accounting
Unversity of Oregon 1993 — 1995
T-Mobile March 2015 - Present
Ericsson August 2014 - December 2014
Ericsson March 2013 - June 2014
Yupana LLC July 2012 - December 2012
AT&T Mobility - Middletown, New Jersey USA February 2012 - April 2012
Ericsson USA - Pleasanton California USA October 2010 - January 2012
INFRATECH GHANA LTD - Accra Ghana West Africa April 2009 - August 2010
Huawei Technologies - Parana Brazil June 2008 - December 2008
Plano Engineering - Tbilisi Georgia January 2008 - April 2008
Globe Telecom - Mandaluyong Philippines 2005 - 2007
Skills
LTE, Network Design, RF, RNC, TEMS Investigation, Transmission, UMTS, WCDMA, 2G, 3G, Actix, Drive Test, GSM, Integration, BSS
Education
De La Salle University 1999 — 2004
NSN Senior RF SpecialstNokia Siemens Networks1999 - Present
T-Mobile 2007 - 2008
T-Mobile USA 2007 - 2008
Nokia Siemens Networks 2005 - 2008
Education
Czech Technical University in Prague 1993 — 1999
Anthelio Healthcare Solutions July 2013 - Present
Service Experts, A Division of Lennox international April 2010 - May 2012
T-Mobile July 2004 - May 2010
Gap Inc. March 2002 - March 2004
Additional Human Resource Management Experience January 1997 - October 2002
Skills
Succession Planning, Workforce Planning, Onboarding, Employee Relations, Employee Engagement, HR Policies, Talent Management, Talent Acquisition, Performance Management, Project Management, Coaching, Organizational..., Human Resources, Recruiting, Deferred Compensation, Personnel Management
Education
Dallas Baptist University
MA, Human Resources
Outerwall, Inc. September 2012 - December 2013
T-Mobile April 2009 - August 2010
SolutionsIQ April 2009 - August 2010
IQ (for T-Mobile) April 2009 - August 2010
Boeing September 2008 - December 2008
Stanford Linear Accelerator Center October 1999 - April 2008
Stanford Linear Accelerator Center (SLAC) January 1999 - January 2008
Dialog Information Services January 1984 - January 1999
Dialog Information Services 1985 - 1999
Skills
Process Engineering, SDLC, Data Center, Testing, Technical Support, IT Service Management, IT Management, Enterprise Architecture, Disaster Recovery, Unix, Quality Assurance, Business Analysis, Process Improvement, BMC Remedy, Vendor Management, Program Management, Data Migration, Help Desk Support, ITIL, Troubleshooting, Change Management, Agile Methodologies, SQL, Requirements Analysis, Enterprise Software, Oracle, Software Development, Training, Integration, Project Management, XML, Cloud Computing, ASP.NET, Visio, SharePoint, Technical Writing, Hardware, Business Intelligence, Databases, Networking, System Deployment, Requirements Gathering, Software Project..., Security, System Administration, Telecommunications, PMP, IT Operations, Software Documentation, Microsoft SQL Server
Education
West Valley College 1982 — 1986
De Anza College 1979 — 1982
Computer Science
De Anza College
Computer Science and Accounting
Remedy Corporation Training
West Valley College
Computer Science and Accounting
T-Mobile October 2007 - Present
Palo Alto Staffing September 2006 - May 2007
Skills
Account Management, Customer Retention, Direct Sales, Mobile Devices, Sales Operations, Telecommunications, Wireless, Sales, Sales Management, Solution Selling, Management, Customer Service, Business Development, Product Management, Salesforce.com, Retail, Time Management, Strategic Partnerships, Leadership, Customer Satisfaction, Strategy, B2B, Sales Process
Education
De Anza College 2007 — 2008
Business
Ericsson May 2014 - August 2014
Chaffey College 2011 - May 2012
T-Mobile May 2011 - October 2011
Pasadena City College August 2009 - June 2010
Spectrum Surveying & Engineering January 2006 - April 2008
Parsons July 2004 - August 2006
Velocitel June 2003 - July 2004
WFI October 2001 - May 2003
Tetra Tech / Whalen February 1997 - May 2000
Skills
Telecommunications, Project Management, Real Estate, Project Planning, 4G
Education
Sonoma State University 1996 — 1998
B.S., Business Administration
De Anza College 1992 — 1995
Associate in Arts, Business Administration
De Anza College 1992 — 1995
Associate in Arts, Marketing Management
T-Mobile January 2015 - Present
CENTURY 21 ALL HOMES & PRORERTIES October 2013 - Present
Fresh choice market October 2013 - Present
Wyndham Vacation Ownership March 2013 - Present
Keller Williams Real Estate August 2012 - Present
Keller Williams Real Estate 2012 - Present
Sprint October 2008 - Present
DBS Communications 2004 - 2008
DBS Communications 2004 - 2008
Skills
Relocation, Foreclosures, Short Sales, Residential Homes, Referrals, Investment Properties, Real Estate, Sellers, Single Family Homes, Condos, Luxury, Commercial Real Estate, First Time Home Buyers, Buyer Representation, Property, Real Estate Development, Mortgage Lending, Business, Agents, Management, Sales
Education
Damascus University 1983 — 1990
Bachelor of Engineering (BE), Agriculture, Agriculture Operations, and Related Sciences
Damascus university 1983 — 1990
Bachelor, Agriculture, Agriculture Operations, and Related Sciences
demascus unv
T-Mobile February 2013 - Present
TEKsystems February 2011 - February 2013
The Home Depot August 2007 - February 2011
Little Caesars March 2006 - July 2007
Skills
Networking, Customer Service, Time Management, Hardware, Management, Microsoft Office, Cisco Technologies, Troubleshooting, Wireless, Leadership, Windows, Software Documentation, Network Security, TCP/IP, Technical Support, System Administration, Wireless Networking, VoIP, Team Leadership, Telecommunications, Call Centers
Education
Dallas County Community College 2008 — 2009
T-Mobile July 2011 - Present
Skills
Team Leadership, Analysis, Testing, Training, Telecommunications, Software Documentation, Management, Troubleshooting, Project Management, Team Building, Project Planning, Operations Management, Sales, Customer Service, Vendor Management, SQL, Integration, Visio, Process Improvement, Cross-functional Team..., Billing Systems, Business Analysis, Business Process..., Leadership Development, Change Management, Networking, Technical Support, Business Process, ITIL, CDMA, Team Management, Software Project..., Databases, T1, Marketing, SDLC, Wireless
Education
Dallas Baptist University 2006 — 2006
Master of Arts in Interdisiplinary Studies, Interdisciplinary Studies
Dallas Christian College 2004 — 2006
Bachelor of Arts in Leadership, Leadership/Teaching/Theology/Philosophy
T-Mobile 2010 - Present
Verizon Business 2005 - 2009
Verizon 2000 - 2005
GTE 1999 - 2000
GTE 1997 - 1999
Prudential 1990 - 1997
Skills
Human Resources..., Human Resources Labor..., Human Resources On..., Human Resources Talent..., Human Resources..., Human Resources..., Human Resources..., Employee Relations, Labor Relations, Human Resources, Organizational..., Organizational..., Personnel Management, Training, Leadership, Management, Strategy, Strategic Planning, Employee Benefits
Education
Dallas Baptist University 2008 — 2011
Master, Human Resources and Mediation
Dallas Baptist University 1997 — 2001
Bachelor, Business Administration
T-Mobile March 2011 - September 2012
Food Lion June 2009 - September 2010
Skills
Sales, Customer Service, Performing Arts
Education
Daytona State College 2009 — 2013
Business/Commerce, General
T-Mobile November 2014 - Present
Security Finance Corporation July 2012 - February 2015
PFS Financial Services May 2006 - July 2012
PFS Financial May 2006 - March 2010
Ford Motor Credit Company November 2004 - March 2006
Alltel Communications August 2002 - August 2004
Stream aka Software Spectrum 2000 - 2002
Skills
Customer Satisfaction, Customer Service, Finance, Credit, Call Center, Collections, Training, Loans, Policy, Management, Analysis, Insurance, Call Centers, Banking, Budgets, Leadership, Process Improvement, Team Building
Education
Dawson College 1994 — 1995
Nursing
Vaudreuil Catholic High School 1990 — 1994
High School Diploma
T-Mobile USA April 2012 - Present
Windstream Communications September 2011 - April 2012
Bechtel - Clearwire Project February 2010 - February 2011
First Choice Maintenance LLC January 2005 - November 2009
T-Mobile July 2001 - July 2004
Altel Communications August 2000 - April 2001
KMC Telecom - Fiber Services July 1999 - July 2000
Sprint PCS April 1998 - June 1999
Skills
Wireless, Construction, Cellular Communications, Telecommunications, LTE
Education
Cleveland State
Business Maagement
Cuyahoga Community College
Associates, Business Management
T-Mobile July 2005 - Present
Nexius July 2004 - June 2005
T-Mobile August 2000 - July 2004
Nextel Communications October 1997 - August 2000
WFI (Wireless Facilities Incorporated) May 1996 - October 1997
Syrian Telecommunication Establishment September 1989 - June 1994
Skills
UMTS, GSM, RF design, Optimization, Troubleshooting, Wireless, iDEN, Capacity, CDMA, RF, Actix, Antennas, Drive Test, Coverage, Telecommunications, 3G, Wireless Networking, Integration, Radio, KPI, Cellular, Network Performance, RF Engineering, HSPA, Engineering, Microwave, System Performance, MapInfo, 2G, Engineers, GPRS, Network Design, OSS, RNC, TEMS, TEMS Investigation, RAN, Deployment, LTE, WCDMA, WiMAX, HSDPA, Edge, RF Planning, Network Optimization, WiFi, HSUPA, Nemo, NSN, TDMA
Education
Oakland University
M.S, Electrical; Computer Engineering
Damascus University 1985 — 1989
B.S, Electrical and Electronics Engineering
City University of New York October 2011 - Present
NYC Department of Information Technology & Telecommunications July 2013 - June 2014
NYC Department of Education October 2011 - June 2013
T-Mobile October 2011 - December 2011
LAGUARDIA COMMUNITY COLLEGE March 2010 - September 2011
Cuny Research Foundation March 2010 - June 2010
Skills
Cisco Routers, Firewalls, Switches, Network Administration, Wireless Networking, TCP/IP, DNS, VPN, DHCP, Subnetting, Port Security, Active Directory, Microsoft Office, Microsoft Project, MySQL, Putty, Routing Protocols like..., OSPF, EIGRP
Education
CUNY New York City College of Technology 2012 — 2015
Bachelor’s Degree, Computer Technology/Computer Systems Technology
Laguardia Community College 2009 — 2010
Associate Applied In Science, Networking Administration and Security
PCS Partners/MetroPCS November 2014 - Present
TBM Web Designs January 2005 - November 2014
T-Mobile July 2013 - March 2014
Sprint Nextel April 2012 - February 2013
Alltel July 2009 - December 2011
Alltel July 2008 - July 2009
Alltel September 2006 - July 2008
Triangle Construction February 2006 - May 2006
Calltech Communications August 2005 - December 2005
Skills
Training, Team Building, Sales, Sales Management, Wireless, Customer Service, Customer Satisfaction, Team Leadership, Call Center, Account Management, Direct Sales, Telecommunications, Customer Retention, Sales Operations, Management, Inventory Management, Strategic Planning, Vendor Management, Business Analysis, Customer Experience, Retail
Education
Darton College 2007 — 2008
Business Administration and Management, General
Darton College 2006 — 2008
None, Accounting and Business Management
Cheltenham High School 1998 — 2001
High School Diploma, General Maintenance
Hewlett-Packard June 2012 - Present
T-Mobile February 2011 - June 2012
Skills
CCNA, Cisco Certified, CCNP, Cisco Routing &..., Cisco Routers, Cisco Technologies, IP, OSPF, Firewalls, EIGRP, Routers, Routing, Switches, Troubleshooting, WAN
Education
Dallas County Community College 2009 — 2010
CCNA, Cisco Networking
Citizens Medical Center August 2014 - Present
Walgreens October 2010 - Present
Doctors Hospital at Renaissance August 2007 - July 2014
Pier 1 Imports October 2010 - January 2012
T-Mobile October 2006 - December 2006
Vanguard Institute June 2006 - November 2006
Skills
Pharmacy Technicians, Healthcare, HIPAA, Pyxis, Hospitals, Medical Terminology, Healthcare Information..., Cerner, Inpatient, Pharmacy Automation, Prescription, Pharmacy, Patient Education, Patient Safety, IV, Compounding, Hospital Pharmacy, Diabetes, Medicare Part D, Data Entry, Medicaid, Community Pharmacy, Pharmacy Practice, Medication..., Patient Counseling, Medical Billing, Pharmacy Education, Prescription Drugs, CPT, Pharmaceutical Industry, Customer Service, Medication Therapy..., Healthcare Management
Education
The University of Texas-Pan American 1994 — 2001
BBA, CIS
University of Texas at Brownsville 1992 — 1994
None, Basics
Valley Christian High 1990 — 1992
Diploma, Regular/General High School/Secondary Diploma Program
Dallas Baptist University 1991 — 1991
None, Entrepreneurship/Entrepreneurial Studies
Simon Rivera High School 1988 — 1990
None, Regular/General High School/Secondary Diploma Program
MarketStar May 2014 - Present
Bogeys club January 2010 - May 2014
Convergys May 2004 - September 2007
T-Mobile June 2003 - May 2004
Skills
Customer Service, Customer Relations, Customer Retention, Sales, Team Leadership, Leadership, Microsoft Office
Education
Davis Applied Technology College 2012 — 2012
Nail Technician/Specialist and Manicurist
Enservio February 2012 - Present
Allstyle Entertainment May 2005 - Present
Allstyle Entertainment May 2005 - Present
Insurers World 2003 - 2012
T-Mobile April 2000 - May 2004
Skills
Entertainment, Event Management, Music, Event Planning, Social Media, Corporate Events, Social Media Marketing, Music Industry, Live Events, Music Production, Festivals, Public Relations, Online Marketing
Education
Curry College 1995 — 1999
MBA, Business, English
Xaverian Brothers 1991 — 1995
T-Mobile April 2014 - Present
Lowe's Companies, Inc. March 2012 - February 2013
Home Depot March 2009 - September 2010
UPS Supply Chain Solutions August 2005 - July 2008
Skills
Customer Service, Logistics, Sales, Negotiation, Process Improvement, Microsoft Excel, PowerPoint, Inventory Management
Education
CUNY Medgar Evers College 2009 — 2010
Liberal Arts and Sciences/Liberal Studies
Nassau Community College 2004 — 2006
Mass Communication/Media Studies
T-Mobile February 2010 - Present
AT&T Mobility June 2006 - Present
Education
Whitworth University 1999 — 2002
Communications
Damelin 1998 — 2000
Business & Public Relations
T-Mobile June 2001 - Present
T-Mobile June 2001 - January 2006
Skills
Telecommunications, Call Center, Customer Satisfaction, Wireless, Customer Experience, Call Centers, Direct Sales, Customer Retention, Mobile Devices, VoIP, Sales Operations, Account Management, IP
Education
Daytona Beach Community College 2009 — 2011
AS, Networking Services Technology
Fiji Mission to the United Nations Consular AgentPermanent Mission of Saint Lucia to UN & St. Lucia Consulate2005 - 2011
T-Mobile 2005 - 2006
T-Mobile 2005 - 2006
WLBL - Heinken 1994 - 2001
Skills
Windows, HTML, Research, Microsoft Office, English, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Teaching, Customer Service, Public Speaking
Education
CUNY York College 2001 — 2004
BS, Informations Systems Management
CCSS
Metropolitan College of New York
Master of Business Administration (M.B.A.)
RGIS February 2015 - Present
T-Mobile April 2014 - February 2015
YP August 2001 - May 2013
Wayne State University January 1999 - August 2001
Skills
Team Building, Public Speaking, Customer Service, Program Management, Microsoft Office, Payroll, Employee Training, Coaching, Leadership Development, Marketing Strategy, Advertising, Leadership, Analysis, Human Resources, Software Documentation, Training, Staff Development, Management, Marketing, PowerPoint, System Administration, Policy
Education
Eastern Michigan University 1992 — 1997
Bachelor's Degree, Network Information & Technology Administration
Cass Technical HS 1988 — 1992
High School
Davenport University
Master's Degree, Business Administration and Management, General
Fluke Networks November 2011 - August 2014
Panasonic July 2007 - June 2009
Kelly Services July 2006 - June 2007
Microsoft May 2005 - June 2006
T-Mobile July 2004 - May 2005
Aviation Safeguards November 2003 - June 2004
JPM 1996 - 2000
Skills
Outlook, Accounts Payable, Accounts Receivable, Billing, Administrative Support, Customer Service, Administration, Word, Excel, Access, Scheduling, PowerPoint, Microsoft Office, Data Entry, Invoicing, Fax, Spreadsheets, Calendars, Visio, Contract Management, Documentation, Teamwork, Quickbooks, Expenses, Budgeting, Purchasing, Problem Solving, Coordination, Customer Relations, Background Checks, Lotus Notes, Supervisory Skills, SAP, Telephone Skills, Vendor Relations, Budget Management, Payroll, PeopleSoft, HRIS, Proposal Writing, Vendor, Software Documentation, System Administration, Microsoft Excel, Human Resources
Education
De Anza College 1989 — 2004
Business & Accounting
Monta Vista High School 1985 — 1989
Business & Accounting
T-Mobile 2012 - Present
Skills
Telecommunications, Team Leadership, Management, Vendor Management, Microsoft Office, Integration, Program Management, Project Management, Troubleshooting, Product Management
Education
Daytona Beach Community College 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Operations Management and Supervision
Clearwire 2010 - 2011
T-Mobile October 2006 - September 2010
Education
CUNY New York City College of Technology 2004 — 2005
flushing high school 1999 — 2004
T-Mobile February 2003 - Present
VarTec Telecom July 2002 - February 2003
First Union National Bank August 1998 - April 1999
Skills
GSM, Telecommunications, IP
Education
The University of Texas at Dallas
Bachelor of Science (BSc), Computer Software Engineering
Dallas County Community College
Indian River Medical Center November 2009 - Present
Health First November 2007 - May 2009
T-Mobile 2002 - 2005
Skills
Healthcare, Healthcare Information..., Hospitals, EMR, Healthcare Management, Cpr Certified, Medical Terminology, Customer Service, PACS, HIPAA, Clinical Research, EHR, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Medical Records, Medical Imaging, Process Improvement, Microsoft Excel
Education
Kaplan University 2012 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Keiser University-Ft Lauderdale 2007 — 2009
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
CUNY New York City College of Technology 1998 — 2001
A.A.S, Marketing
Cerner Corporation August 2013 - Present
T-Mobile May 2012 - August 2012
US Army May 2006 - December 2010
Skills
Chef, Hadoop, HBase, Solr, Linux System..., Troubleshooting, Bash, Testing, Python, Routers, Networking, Software Documentation, Technical Support, Linux
Education
Dakota State University 2011 — 2013
Bachelor of Science (B.S.), Computer and Network Security
Dakota State University 2011 — 2013
Bachelor of Science (B.S.), Network and System Administration
Olympic Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), 3.39
T-Mobile September 2012 - Present
Levi Strauss & Co. May 2012 - August 2012
Jumpstart October 2011 - May 2012
Skills
Customer Service, Sales, Retail, Spanish, Teamwork, Cashiering, Early Childhood..., Childcare
Education
CUNY New York City College of Technology 2011 — 2015
Information Technology High School
Saint John’s Preparatory School
Acronis February 2015 - Present
Acronis March 2014 - January 2015
Acronis ~ at Marketstar December 2012 - March 2014
Sam's Club March 2011 - March 2012
T-Mobile 2012 - 2012
Advantage Sales & Marketing February 2010 - March 2011
Skills
Product Marketing, Retail, Sales, Customer Service, Marketing, Microsoft Office, Sales Management, Product Management, Marketing Strategy, Merchandising, Marketing Research, Account Management, Management, Microsoft Excel, Project Management, Access, Budgets, Business Development, Business Strategy, Competitive Analysis, Customer Engagement, Customer Satisfaction, Direct Sales, Inventory Management, Leadership, Marketing Management, Microsoft Word, New Business Development, Outlook, Photoshop, PowerPoint, Product Development, Public Relations, Social Media Marketing, Team Building, Team Leadership, Teamwork, Telecommunications, Solution Selling, Salesforce.com, Cloud Computing
Education
Southern California Institute of Technology 1989 — 1990
Associate's degree, Electronics
Cypress College 1984 — 1986
Business and Marketing, General Business & Marketing
Valley High 1981 — 1982
Costa Mesa High 1979 — 1980
general, General Studies
Mr. Rooter® Plumbing October 2014 - Present
Wells Fargo April 2013 - September 2014
T-Mobile April 2008 - March 2013
Skills
Typing, Microsoft Word, Microsoft Excel, PowerPoint, Customer Satisfaction, Customer Service, Telephone Skills, Data Entry, Microsoft Office, Sales, Team Leadership, Windows, Inventory Control, Outlook, Team Building, Retail, Leadership, Inventory Management, Customer Experience, Credit, Call Centers
Education
Daytona Beach Community College 2011 — 2014
Associate's degree, Business Administration and Management, General
Keiser University-Ft Lauderdale 2006 — 2007
Gilmore Real Estate 2014 - 2014
Crown Castle 2013 - 2014
T-Mobile May 2011 - June 2013
T-Mobile March 2008 - May 2011
T-Mobile May 2005 - April 2008
Education
Cypress College 1991 — 1994
Elementary Education and Teaching
T Mobile 2008 - April 2013
Verizon Wireless September 2003 - September 2007
Skills
Legal Compliance
Education
Curry College
Bachelor of Arts (B.A.), Business Administration and Management, General
Verizon Wireless December 2014 - Present
T-Mobile October 2013 - May 2014
T-Mobile April 2011 - May 2014
Sunglass Hut June 2010 - November 2010
Gap Inc. December 2007 - June 2008
Skills
Telecommunications, Sales, Wireless, Leadership, Customer Retention, Customer Experience, Management, Sales Management, Sales Operations, Mobile Devices, Direct Sales, Customer Satisfaction, Sales Process, Call Centers, Solution Selling, Inventory Management, Merchandising
Education
De Anza College 2009 — 2020
Silver Creek High School 2009 — 2009
High School Diploma
Transtech Precision Corp. May 2015 - Present
Express Employment Professionals November 2012 - April 2015
T-Mobile May 2009 - November 2012
Skills
Building Relationships, Technical Recruiting, Cold Calling, Staffing Services, Sales, Account Management, Business Development, Recruiting, Temporary Staffing, Contract Recruitment, Permanent Placement, Talent Acquisition, Sourcing, Executive Search, Staff Augmentation, B2B, Team Building, Training, Customer Service, Negotiation, Sales Management, Leadership, New Business Development, Microsoft Office, Strategic Planning
Education
Davenport University
IUSB
Wells Fargo September 2012 - Present
LaGuardia Community College August 1996 - August 2012
T-Mobile August 2009 - January 2011
Education
CUNY York College
Bachelor's degree, Marketing
LaGuardia Community College
AAS, Business Administration and Management, General
T-Mobile October 2006 - Present
T-Mobile June 2009 - January 2011
US Army January 2002 - January 2005
Skills
Telecommunications, Customer Service, Sales, Wireless, Management, Microsoft Office, Team Leadership, Leadership, Customer Satisfaction, Mobile Devices
Education
San Jose State University 2007 — 2011
Bachelor's Degree, Psychology
San Jose State University 2007 — 2011
Minor, Business
De Anza College 2005 — 2007
Associate's Degree, Behavioral Sciences
Scottrade June 2014 - 2015
General Motors September 2012 - May 2014
Bank of America February 2011 - August 2012
T-Mobile July 2009 - February 2011
Skills
HP QTP, HP LoadRunner, JIRA, HP Quality Center, Visual Studio (MTM), Mantis, Test Link, HP ALM, Microsoft Excel, Microsoft SQL Server, Oracle SQL Developer, Adobe Photoshop, Adobe Illustrator, Toad, SDLC, VBScripting, Agile Methodologies, Scrum Methodologies, Waterfall Methodologies, Visual Studio, Unix, Linux, DOS, Microsoft Word, Microsoft PowerPoint
Education
CUNY New York City College of Technology 2006 — 2009
Bachelor's Degree, Communication and Media Studies
Kingsborough Community College 2003 — 2006
Associate's Degree, Associate in Applied Science