T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Northrop Grumman (Information Systems and Electronic Systems Sectors) February 2012 - Present
Northrop Grumman (Technical Services Sector) June 2011 - February 2012
Northrop Grumman (Information Systems Sector) August 2007 - June 2011
Northrop Grumman (Mission Systems Sector) September 2000 - August 2007
T-Mobile May 2000 - September 2000
Viacom / MTV Network Group / Nickelodeon Studios January 2000 - May 2000
EMC August 1997 - November 1998
Education
Metropolitan State University of Denver 1992 — 1996
Bachelor of Arts (BA), Psychology with Policial Science Minor
Regis University 2008 — 2013
Master of Science (M.S.), Systems Engineering
SCARPA North America September 2012 - Present
SCARPA North America August 2009 - Present
SCARPA North America May 2012 - Present
Ottertail Environmental Inc. May 2014 - September 2014
Spyder Active Sports August 2008 - July 2009
T-Mobile January 2005 - August 2008
Skills
Customer Service, Retail, Forklift Operation, Sales, Logistics, Inventory Management, Marketing Communications, Marketing Strategy, Java, Android Development, Python, Molecular Cloning, PCR
Education
Metropolitan State University of Denver
Bachelor of Science (B.S.), Molecular Biology concentration
Guitar Center June 2013 - August 2014
Starbucks February 2012 - May 2013
T-Mobile March 2009 - April 2010
Skills
Singing, Music, Microsoft Office, Customer Service, Social Media, Microsoft Excel, Microsoft Word
Education
Metropolitan State College of Denver 2011 — 2014
Pikes Peak Community College
Music Performance, General
Bank of America April 2015 - Present
Comcast Business 2014 - 2015
T-Mobile June 2004 - August 2014
DIRECTV May 2002 - April 2004
Skills
Management, Customer Service, Account Management, Budgets, Direct Sales, Leadership, Marketing, Marketing Strategy, Merchandising, Negotiation, Recruiting, Retail, Sales, Sales Management, Sales Operations, Selling, Team Leadership, Telecommunications, Time Management, Sales Process, Customer Retention, Customer Satisfaction, Wireless, Store Management, Solution Selling, Customer Experience, B2B, Cold Calling, Event Management, Training, Strategy, Forecasting, Sales Presentations, CRM
Education
Miami Dade College 1999 — 2001
Associate in Arts, Business Management
T-Mobile May 2014 - Present
Wireless Advocates November 2013 - May 2014
Wireless Advocates November 2012 - November 2013
Trane June 2012 - November 2012
Redmond Fire Department September 2011 - November 2012
Victoria's Secret November 2010 - June 2012
Woodinville Family Chiropractic March 2010 - June 2012
Temple De Hirsch Sinai August 2010 - June 2011
Washington Military Department, Emergency Management Division October 2010 - April 2011
Englewood Fire Department August 2009 - May 2010
Skills
Training, Leadership, HTML, Content Managment, Program Management, Policy, Microsoft Excel, Team Building, Web Development, Management, Jive Development, Social Media, Project Planning, Customer Service, Research, Sales Operations, Sales, Coaching, Fundraising, Proposal Writing, Curriculum Design, Strategy, Change Management, Team Leadership, Editing, Public Speaking, Social Networking, Marketing, Strategic Communications, Accounting, Program Development, Operational Efficiency, Operational Support, Technical Writing, Telecommunications
Education
Metropolitan State University of Denver 2005 — 2010
Bachelor of Arts, Organizational Communication, Training and Development, Management
Equity Services of St. Paul November 2012 - Present
Equity Services of St. Paul August 2009 - Present
Quintiles March 2013 - January 2014
T-Mobile September 2007 - November 2012
HealthEast September 2004 - September 2007
Pfizer May 2007 - August 2007
Pfizer May 2006 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Spanish-speaking, Healthcare, Patient Education, Nursing, CPR Certified, Clinical Research, Home Care, Hospitals, Medicine, Public Health, Treatment
Education
St. Catherine University 2004 — 2008
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Metropolitan State University 2013 — 2013
Certificate, Wound Care
Authorized Partner of AT&T December 2009 - December 2013
Dish Network September 2008 - September 2009
Farmers Insurance May 2005 - July 2008
Stevinson Automotive September 2003 - March 2006
T-Mobile January 2002 - May 2003
Skills
Short Sales, Sellers, Buyer Representation, New Home Sales, REO, Foreclosures, First Time Home Buyers, ABR, Vacation Homes, Single Family Homes, Real Estate, Listings, Customer Service, Sales, Selling, Marketing, Investment Properties, Management
Education
Metropolitan State University of Denver 2000 — 2002
International Business
T-Mobile September 2008 - Present
Pepsi Bottling Group July 2006 - August 2008
Beekmann & Lees, LLC November 2007 - April 2008
Skills
Sales Management, Account Management, Telecommunications, Mobile Devices, Mobile Technology, Mobile Communications, Mobile Broadband, Closing Deals, Office Administration, Team Leadership, Multi Tasking, Intuitiveness, Self-driven, Self-starter
Education
University of Phoenix 2010 — 2013
Bachelor's Degree, Bachelors of Science in Management, 3.4
Metropolitan State University of Denver 2008 — 2010
Bachelor of Science (BS), Management
Condition Culture July 2013 - Present
Condition Culture July 2011 - Present
Papyrus September 2009 - July 2011
Brookstone December 2007 - December 2009
T-Mobile July 2007 - December 2008
Skills
Team Management, Accounting, Customer Service, Event Planning, Fashion, Social Media, Facebook, Strategic Planning, Cosmetics, Microsoft Office, Makeup Artistry, Beauty Industry, Sales
Education
Miami Dade College 2014 — 2015
Associate’s Degree, Accounting
Truman Medical Centers January 2015 - Present
Jackson County December 2010 - Present
Crittenton Services for Children and Families August 2014 - September 2014
T-Mobile May 2004 - September 2010
Skills
Typing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Spreadsheets, Speech Writing, Special Education, Communication, Community Outreach, Leadership Development, Training, Customer Service
Education
University of Missouri-Kansas City 2014 — 2016
Master's degree, Social Work, 3.8
University of Central Missouri 2011 — 2013
BSW, Social Work, 3.0
Metropolitan Community College-Penn Valley 2009 — 2010
Associate's degree, Social Work
T-Mobile February 2015 - Present
T-Mobile October 2013 - Present
T-Mobile USA August 2011 - Present
All American Associated Profesionals January 2002 - June 2008
US Navy 1986 - 1992
Skills
Telecommunications, Sales, Airplane Multiengine..., OSHA Certified, Management, Radio Communication, Property Financing, Commercial Finance, Mobile Devices, Mobile Applications, Business Development, Team Leadership, Business Strategy, Global Business..., Product Marketing, Entrepreneurship, Sales Operations, Product Demonstration, Wireless, Customer Satisfaction, Customer Retention, Selling, Customer Experience, Leadership, Direct Sales, Mobile Communications, Sales Process
Education
Miami Dade College
Aeronautical Engineering, Aeronautical Engineering
Santa Fe Community College
Business Finance, Business Administration and Management, General
ITT Technical Institute
Electrical Engineering, Electrical and Electronics Engineering
T-Mobile October 2013 - Present
The Men's Wearhouse, Inc March 2013 - November 2013
Attack! March 2013 - July 2013
Unfamous Tattoo Couture Miami January 2013 - March 2013
GT Events November 2012 - January 2013
Nelver Airparts Inc June 2012 - December 2012
2150 Editorial March 2012 - June 2012
Mr. Tux & Suits March 2005 - June 2012
Skills
Adobe Photoshop, Adobe After Effects, Adobe Flash, Adobe Illustrator, Autodesk, Microsoft Office, Nuke, Sketchbook Pro, After Effects, Maya, Illustrator, Photoshop, Illustration, Drawing, Retail, Flash, Storyboarding, Dreamweaver, Email Marketing, InDesign, Computer Animation, Adobe Creative Suite, Animation, Compositing
Education
Miami International University of Art and Design 2008 — 2012
Bachelors of Arts, Computer Animation
Miami Dade College 2004 — 2008
Computer Arts
T-Mobile June 2013 - Present
T-Mobile June 2006 - Present
Wireless Advocates July 2005 - June 2006
Skills
Sales Management, Team Leadership, Team Management, Team Building, Teamwork, Telecommunications, Wireless, Operations Management, Sales Operations, Management, Merchandising, Retail, Customer Experience, Selling, Sales, Recruiting
Education
Miami Dade College
Enrolled, Business
Megatel Wireless May 2014 - Present
Input Wireless October 2005 - April 2013
T-Mobile October 2003 - September 2005
ATT Wireless December 2001 - August 2003
Skills
Direct Sales, Wireless, Sales Management, Mobile Devices, Sales, Customer Service, Sales Presentations, Account Management, B2B, Quotas, New Business Development, Outside Sales, Telecommunications, Sales Operations, Customer Retention, Sales Process, Solution Selling, Business Development, Selling, Channel Partners
Education
Metropolitan State University of Denver 1984 — 1986
Business/Commerce, General
DeVry Institution of Technology 1983 — 1984
Computer Programming
Alameda Senior High School
Alameda Senior High School
TEKsystems December 2010 - Present
TEKsystems October 2009 - December 2010
T-Mobile November 2005 - June 2009
Skills
Staffing Services, Talent Acquisition, Contract Recruitment, Consulting, Technical Recruiting, Temporary Placement, Interviews, Recruiting, CRM, Screening, VMware, Staff Augmentation, Telecommunications, Networking, Sales, Outsourcing, Virtualization, Disaster Recovery, Team Leadership, Screening Resumes, Technical Support, IT Management, Information Technology, Negotiation, Project Management, Salesforce.com, Swag, Vendor Management, Account Management, Service Delivery, Public Speaking, Wireless, Troubleshooting, Applicant Tracking..., Infrastructure, Sourcing, Benefits Negotiation, Internet Recruiting, SDLC, Modeling, Security, Cloud Computing, SAN
Education
Metropolitan State University of Denver 2005 — 2009
Business Management, Business, International Business, Marketing and Management
Catholic Charities of the Archdiocese of New York May 2015 - Present
T-Mobile May 2012 - December 2012
Alianza Dominicana 2001 - 2012
Skills
Community Outreach, Social Services, Social Networking, Bilingual, Program Development, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Sales Operations, Public Health
Education
Metropolitan College of New York 2011 — 2014
Bachelor's Degree, Bachelors of Professional studies in Human Services
Darden July 2014 - Present
T-Mobile February 2012 - July 2014
T-Mobile July 2011 - February 2012
Darden Restaurants November 2009 - July 2011
Bed Bath & Beyond November 2007 - November 2009
Sharon Golf Club March 2006 - August 2008
Skills
Sales, Cold Calling, Retail, Sales Operations, Marketing, Sales Funnel Management, Microsoft Office, Salesforce.com, Sales Management, Lead Generation, Account Management, New Business Development, Contract Negotiation, Business Development, B2B, Customer Retention, Customer Service, Direct Sales, Solution Selling
Education
The University of Akron 2008 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The University of Akron 2006 — 2010
Business Administration, Finance
Mercyhurst College 2006 — 2008
Wadsworth High School 2003 — 2006
Verizon Wireless March 2013 - Present
Verizon Wireless June 2010 - March 2013
Verizon Wireless August 2001 - May 2010
T-Mobile January 2001 - August 2001
Admark June 1998 - December 2000
Skills
•Hospitality guest..., •Business continuity &..., •Field worker dispatch..., oProject management, •Smart surveillance..., •Condition based..., •Automatic vehicle..., Customer Retention, Solution Selling, Direct Sales, Telecommunications, System Deployment, Account Management, Wireless, Cold Calling, Customer Experience, Sales Operations
Education
Metropolitan College of New York 2007 — 2011
Bachelor of Business Administration (BBA), Business/Commerce, General
Minnesota Historical Society January 2014 - May 2014
T-Mobile February 2005 - August 2012
Skills
Research, Versatile Writer, Local History, Publishing, Online Research, Social Networking, Facebook, Blogging, Critical Thinking, Copy Editing, Proofreading, Content Management, Editing, Copywriting, Data Entry, Content Development, Web Content, Freelance Writing, Web Content Management
Education
University of Oklahoma 2015 — 2017
Master of Arts (M.A.), Museology/Museum Studies
Metropolitan State University 2011 — 2014
Bachelor of Arts (B.A.), History, 3.54 GPA
T-mobile June 2013 - Present
Metropolitan State University January 2009 - Present
Education
Metropolitan State University 2014 — 2015
Bachelor's Degree, Operations and supply chain management
Metropolitan State University 2010 — 2013
Bachelor's Degree, Business Administration and Management, General
Acentric Video Production January 2014 - Present
T-Mobile April 2013 - February 2014
DIRECTV April 2009 - July 2011
Wolf Camera April 2007 - December 2010
Skills
Customer Service, Management, Team Leadership, Leadership, Call Centers, Troubleshooting, Customer Satisfaction, Marketing, Training, Team Building, Public Speaking, Research, Customer Retention
Education
Metropolitan State University of Denver 2006 — 2013
Photography
Concur January 2015 - Present
Convey August 2014 - January 2015
Convey August 2013 - August 2014
Epicor Software Corp April 2012 - June 2013
T-Mobile March 2008 - April 2012
Skills
Sales Operations, Strategy, Sales Process, Direct Sales, Solution Selling, Business Development, Sales, Salesforce.com, Lead Generation, Cold Calling, Sales Presentations, Customer Retention, Management, Product Management, Competitive Analysis, CRM, Enterprise Software, New Business Development, Team Leadership, Leadership, Employee Training, Recruiting, Qualifying Prospects, Customer Experience, Channel Sales
Education
Metropolitan State University 2007 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
T-Mobile February 2015 - Present
T-Mobile October 2013 - Present
T-Mobile USA January 2012 - October 2013
T-Mobile USA March 2011 - January 2012
T-Mobile USA February 2009 - May 2011
T-Mobile USA May 2010 - March 2011
My Wireless Inc March 2008 - February 2009
Seguros Ideal January 2006 - January 2008
Skills
Wireless, Direct Sales, Mobile Devices, Telecommunications, Sales, Sales Management, Retail, Cellular Communications, Customer Service, Customer Retention, Customer Experience, Marketing, Sales Operations, Management, Customer Satisfaction, Retail Sales, Android, Sales Process, Account Management, Coaching
Education
Metropolitan State College of Denver 2007 — 2011
Bachelor of Science (BS), Marketing
Metropolitan State University of Denver 2007 — 2011
Bachelors, Marketing; Spanish
Northglenn High School 2003 — 2007
High School Diploma
T-Mobile April 2014 - Present
Self-employed 2010 - Present
Convergys 2013 - 2014
Convergys 2013 - 2014
Hog Sports Radio February 2010 - June 2012
Skills
Voice Over, Voice Acting, Voiceovers, Audio Post Production, Audio Editing, Audio Books
Education
Metropolitan State College of Denver
Ohio Center for Broadcasting-Colorado
Verengo Solar July 2014 - Present
Verengo Solar May 2013 - July 2014
Wells Fargo Home Mortgage September 2012 - May 2013
T-Mobile March 2007 - September 2012
Skills
Sales, Customer Service, Sales Presentations, Marketing, Direct Sales, Account Management, Retail, Merchandising, Leadership, Budgets, Sales Operations, Management
Education
Mesa Community College 2008 — 2010
City of Atlanta December 2013 - Present
T-Mobile October 2012 - Present
AT&T 2010 - 2012
LA Fitness September 2009 - December 2009
Skills
Sales, Sales Management, Training, Marketing, Computer Hardware, Computer Proficiency, Team Leadership, Time Management, Marketing Strategy, Direct Sales, Social Media Marketing, Leadership, Selling, Customer Service, Social Networking, Inventory Management, Team Building, Retail, Microsoft Office, Teamwork, Coaching, Public Speaking, Microsoft Word, Leadership Development, Cold Calling, Solution Selling, Wireless, Management, Employee Training, Marketing Communications, Call Centers, Sales Presentations, Sales Process, Telecommunications, Mobile Devices
Education
Middle Tennessee State University 2004 — 2007
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Methodist College 2001 — 2003
Alliance Data August 2012 - Present
T-Mobile January 2009 - August 2012
T-Mobile January 2007 - January 2009
Personal Touch Recovery August 2000 - January 2007
Skills
Presentations, Microsoft Office, Microsoft Excel, Project Management, Training Facilitation, Adult Learning..., Communication, Curriculum Design, Following Up, Peer Mentoring, Curriculum Development, Time Management, Workshop Facilitation, Customer Service..., Delivering Exceptional..., Customer Satisfaction, Customer Service, Call Centers
Education
Arvada West High School 1997 — 2000
Diploma
Metropolitan State University of Denver
AT&T Mobility June 2011 - Present
T-Mobile February 2010 - July 2011
Ericsson September 2009 - January 2010
Sprint Nextel December 2001 - September 2009
NEXTEL COMMUNICATIONS October 2000 - November 2001
Skills
UMTS, Communications Audits, Project Management, Wireless Networking, Strategic Planning, 3G, Wireless, LTE, GSM, Telecommunications, WiMAX, CDMA, Cellular Communications, RF Engineering, RAN, 2G, RF, 4G, Optimization, CRM, WCDMA, Edge, Networking, Mobile Devices, Management, Network Design
Education
Mercy College 2003 — 2005
Masters of Business Administration, Executive MBA, Business Administration & Finance
Stevens Institute of Technology 2000 — 2001
Masters of Engineering, Electrical engineering; Wireless Communications
T-Mobile April 2015 - Present
Alliance Beverage March 2014 - April 2015
AT&T Mobility 2006 - 2013
2B Wireless October 2002 - January 2005
Skills
Communication, Sales, Customer Service, Mobile Technology, Educational Leadership, Leadership Development, Community Outreach, Customer Satisfaction, Customer Retention, Customer Experience, Hiring, Leadership, Retail, Sales Operations, Training, Solution Selling, Marketing, Sales Management, Management, Account Management, Direct Sales
Education
Arizona State. University 2010 — 2012
Bachelor of Interdisciplinary Studies, Communication, Small Business
Mesa Community College 2006 — 2009
Bachelor of Interdisciplinary Studies, Communication, Small Business
T-Mobile June 2011 - Present
Stepping Stone Emergency Housing September 2013 - December 2013
Peak Marketing March 2011 - June 2011
Fieldwork Minneapolis October 2010 - March 2011
Applebee's August 2008 - October 2010
Skills
Customer Satisfaction, Customer Service, Sales, Retail Sales, Time Management, Cashiering, Cold Calling, Customer Retention, Retail, Telephone Skills, Customer Experience, Inventory Management, Quotas, Direct Sales, Microsoft Office, Merchandising, Profit, POS, Store Operations, Outside Sales, Leadership, Sales Operations, Sales Process
Education
Metropolitan State University 2013 — 2015
Master of Business Administration (M.B.A.), Marketing
Metropolitan State University 2010 — 2013
Bachelor's degree, Marketing/ Business Administration
Normandale Community College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Hopkins High School 2003 — 2005
High School Diploma, General Studies
SAG June 2010 - Present
HTC March 2010 - Present
T-Mobile March 2003 - March 2009
Skills
Mobile Communications, Sales Operations, Training, Public Relations, Leadership, Sales, Management, Forecasting, Merchandising, Direct Sales, Customer Service, Customer Experience, Customer Retention, Product Marketing, Sales Management, Account Management, Mobile Devices, Telecommunications
Education
Miami Southridge Senior High School 1995 — 1999
Miami Dade College
Associate of Arts (AA)
Barrister Global Services Network October 2014 - Present
Equity Staffing Group March 2014 - Present
Modis January 2014 - Present
SmartSource Technical Staffing October 2013 - Present
Strategic Retail Solutions May 2013 - Present
CrowdSource January 2013 - Present
Examiner.com December 2011 - Present
T-Mobile October 2013 - December 2013
Velocity Computer Tech May 2012 - December 2012
The Nielsen Company April 2007 - July 2010
Skills
Wireless Networking, Computer Hardware, Online Journalism, Linux, WAN, Troubleshooting, Operating Systems, Windows, Software Installation, Laptops, Journalism, Drummer, Writing, Guitarist, LAN, Soldering, Virus Removal, Hardware Installation, Field Installation, Equipment Installation, Linux Desktop, Customer Satisfaction, Sales, Laser Printers, Toner Cartridges, Ink Cartridges, POS, Audio Editing, Digital Audio, LAN-WAN, Unix Shell Scripting, Live Sound, Personal Branding, Social Media Marketing, Computer Maintenance, Customer Service, Google Apps, OS X, Technical Support, Computer Repair, Information Technology, Network Administration, Social Networking, Blogging
Education
St. Pius X High School 1994 — 1996
N/A, General Studies, 9-10
DeVry University 2000 — 2003
Associates in Applied Science, Electronic and Computer Technology
University of Missouri-Kansas City 2005 — 2006
N/A, Chemistry & Biology
Metropolitan Community College-Maple Woods 1998 — 1999
N/A, Humanaties
Park Hill High School 1996 — 1998
Diploma, General, 12
Running Art Gfx January 2011 - Present
T-Mobile November 2008 - Present
Skills
Graphic Design, Logo Design, Typography, Art Direction, Corporate Identity, Illustrator, Graphics, Layout, Photoshop, Adobe Creative Suite, Illustration, Brochures, Interaction Design, Mac, Branding & Identity, Web Design, Advertising, Posters
Education
Rose State College 2012 — 2014
Graphic Design
Metro Technology Centers 2001 — 2002
Graphic Design
South East High School 2000 — 2002
Mount Saint Mary's 1998 — 2000
Law Office of Arlene C. Udick August 2013 - Present
Law Office of Arlene Udick March 2012 - Present
Real Estate Law Solutions P.A. January 2007 - March 2012
T-Mobile 1996 - 2002
Skills
Telecommunications, Intellectual Property, Joint Ventures, Mediation, Privacy Law, Licensing, Litigation, Mergers, Civil Litigation, Courts, Appeals, Wills, Mergers & Acquisitions, Leases, Trusts, Legal Writing, Legal Issues, Family Law, Real Estate Transactions, Legal Research, Commercial Real Estate
Education
University of New Hampshire School of Law 1982 — 1985
JD, Law
Merrimack College
Bachelor's degree, Political Science and Government
Wellpoint April 2014 - Present
WellPoint September 2012 - April 2014
WellPoint September 2008 - September 2012
Denewiler Capital Management 2009 - 2009
Key Bank October 2007 - September 2008
T-Mobile April 2002 - September 2007
Neo Data EDS March 2002 - April 2002
US Bank April 2001 - January 2002
Wireless To Go July 2000 - April 2001
The Chase Manhattan Bank February 1999 - August 2000
Skills
Cross Selling, Training, Sales, Call Centers, Time Management, Analysis, Customer Service, Finance, Interviews, Process Improvement, Human Resources, Insurance
Education
Metropolitan State University of Denver 2000 — 2008
Finance
University of Colorado Denver
Finance
Progressive Insurance 2008 - 2013
T-Mobile 2005 - 2008
Westcor February 2005 - October 2005
US Army February 2001 - February 2005
Skills
Customer Service, Customer Satisfaction, Customer Retention, Direct Sales, Team Leadership, Air Assault, Veterans, Combat Lifesaver, Going the Extra Mile
Education
Highland High School
Mesa Community College
Associate of Arts (AA)
Verizon Wireless April 2015 - Present
Verizon Wireless September 2008 - April 2015
TCF Bank October 2007 - September 2008
T-Mobile August 2004 - October 2007
Spring Communications July 2003 - August 2004
Skills
Sales, Salesforce.com, Sales Process, Technology, Healthcare Information..., Mobile Devices, Mobile Applications, Mobile Communications, Mobile Technology, Mobile Internet, Android, iOS, Apple OS, Construction, Consulting, Contractors, Golf, Hiking, Data Analysis, Data Entry, Data Management, M2M, Cellular Communications, iPad, Cold Calling, Account Management
Education
Metropolitan State University of Denver
Business Administration and Management, General
Charles Schwab January 2015 - Present
United States Marine Corps 2001 - Present
Charles Schwab September 2014 - January 2015
EOS CCA July 2012 - September 2014
T-Mobile March 2012 - July 2012
T-Mobile July 2005 - February 2012
T-Mobile August 2010 - August 2011
T-Mobile January 2004 - August 2005
T-Mobile May 2002 - January 2004
Skills
Security Clearance, Military, Customer Service, Problem Solving, Customer Relations, Public Speaking, Process Improvement, Team Leadership, Operations Management, Coaching, Mentoring, Supervisory Skills, Leadership Development, Quality Assurance, Organizational..., Team Building, Analysis, Change Management, Call Centers, System Administration, Telecommunications, Strategic Planning, Project Management, Management, Project Planning, Teamwork, Outlook, Leadership, Data Analysis, Strategy, Program Management, Risk Management, Cross-functional Team..., Performance Management, Vendor Management, Troubleshooting, Security, Team Management, Customer Experience, Employee Training, Customer Retention, Budgets, Time Management, Software Documentation, Access, Process Scheduler, Training, Employee Relations, Human Resources, Recruiting
Education
Regis University 2007 — 2010
Bachelors, Finance
Metropolitan State College of Denver 2002 — 2005
Did not finish, Aviation
Arvada High School 1998 — 2001
High School Diploma
Global Roofing and Construction September 2014 - Present
Enbridge January 2013 - January 2014
DX-TX Technologies May 2012 - December 2012
T-Mobile July 2009 - October 2012
Pacific Home Remodeling November 2008 - July 2009
Sprint Nextel January 2007 - November 2008
Phones Plus December 2005 - April 2006
Skills
Direct Sales, Inside Sales, Sales Management, Sales Support, Sales Operations, Healthcare, Healthcare Management, Microsoft Office, Sales Skills Training, Inventory Management, Business to Business..., Medical Sales, B2B, Leadership, Selling Skills, Sales, Training, Management, Selling, Salesforce.com, Strategy, Customer Service, Data Entry, Process Scheduler, Contract Negotiation, Account Management, Public Relations, Cold Calling, Customer Satisfaction, Customer Retention, Business Development, Building Relationships, Sales Process, Operations Management
Education
Metropolitan State College of Denver 2009 — 2012
Bachelor of Science (BS), Health Care Management
Metropolitan State University of Denver 2009 — 2012
Bachelor's Degree, BS: Health/Health Care Administration/Management, 3.3
Palomar College 2006 — 2009
Minored in Sociology, Sociology
Waddell & Reed September 2014 - Present
The Tile Shop July 2012 - June 2014
T-Mobile August 2008 - October 2011
Sunlight Saunas October 2006 - July 2007
Banana Republic May 2003 - April 2007
WPLG March 2006 - July 2006
An Ear-Full Productions September 1996 - May 2003
AMF Bowling January 1991 - January 1996
Skills
Quotas, Customer Service, Consultative Selling, Sales, Customer Retention, Sales Operations, Sales Management, Customer Satisfaction, Retail Sales, Sales Process, Solution Selling, Telecommunications
Education
University of Miami 2004 — 2006
Bachelor of Science, Economics and Broacast Journalism
Miami Dade College 2003 — 2004
n/a, General Studies
Apple January 2014 - Present
Noble Energy June 2012 - August 2013
Oil and Gas Industry May 2011 - September 2011
T-Mobile March 2009 - May 2011
Forest Oil Corporation December 2006 - May 2008
Van Gilder Insurance May 2006 - December 2006
Nextel 2001 - 2005
Rhythms NetConnections 1999 - 2000
Skills
Energy, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Customer Service, Gas, Quality Assurance, Analysis, Research, Risk Assessment, Social Media, Coaching, Project Management, Event Planning, Event Management, Access, Troubleshooting, Technical Writing, Oil, Energy Industry, PowerPoint, Project Coordination, Data Analysis, Strategic Planning, Oil/Gas, Natural Gas, Petroleum, Engineering, Requirements Analysis, Process Improvement, Upstream, Sales, Software Documentation, Team Building, Management, Supervisory Skills, Training, Project Planning
Education
University of Phoenix 2005 — 2006
MBA, Ebusiness
Metropolitan State College of Denver 1996 — 2002
Bachelor of Arts (BA), Journalism
Younker & Oliverio, P.C. May 2013 - Present
Ricky W. Morris, Jr., P.C. August 2012 - May 2013
Public Defender August 2010 - August 2012
T-Mobile April 2004 - August 2005
Skills
Cellular Communications, Criminal Law, Computer Proficiency, Legal Writing, Trials, Westlaw, Criminal Defense, Appeals, Courts, Legal Research, Jury Trials, Trial Practice
Education
Mercer University - Walter F. George School of Law 2007 — 2010
Doctor of Law (J.D.), Criminal Defense
PHH Arval March 2011 - January 2014
Coastal Sunbelt Produce July 2009 - December 2010
T-Mobile August 2006 - December 2008
Putnam Investments October 2003 - June 2006
Putnam Investments February 2003 - October 2003
Putnam Investments January 2002 - February 2003
Putnam Investments July 1998 - January 2002
Skills
Call Center, Process Improvement, Customer Service, Performance Management, Vendor Management, Team Building, Microsoft Excel, Outlook, Relationship Management, Analysis, Mutual Funds, PowerPoint, Microsoft Office, Business Analysis, Access, Recruiting, Leadership, Call Centers, Training
Education
Merrimack College 1988 — 1993
BA, Psychology
Stoneham High - Go Spartans
SPS Commerce November 2013 - Present
Wireless Zone - Verizon Wireless Premium Retailer November 2011 - Present
T-Mobile November 2007 - November 2011
Skills
Java, Software Development, Agile Methodologies, XML, SQL, Requirements Analysis, Business Intelligence, XSLT, HTML, JDBC, VBA, Eclipse, XML Spy, Notepad++, Windows, Microsoft Office, Quality Assurance, Application Engineers
Education
Metropolitan State University 2012 — 2014
Bachelor's degree, Computer Science
T-Mobile April 2014 - Present
Organic Reach February 2015 - July 2015
Kiehl's Since 1851 July 2013 - July 2014
Michael Kors August 2012 - January 2013
Starbucks April 2012 - June 2012
Skills
Customer Service, Research, Teamwork, Retail, Time Management, Close Attention to..., Data Analysis, Critical Thinking, Social Media, Sales, Social Networking, Data Entry, Fundraising, Team-oriented, Telephone Skills, Copywriting, Fashion, Public Speaking, Microsoft Office, PowerPoint, Social Media Marketing, Marketing, Leadership, Community Outreach, Strategic Planning, Event Planning, Public Relations, Microsoft Word, Customer Satisfaction, Training, Facebook, Advertising
Education
Metropolitan State University 2015 — 2017
Bachelor's Degree, International Business
St. Cloud State University
International Relations
Children's Hospital Colorado November 2012 - Present
T-Mobile March 2009 - Present
EchoStar Corporation August 2008 - March 2009
Las Delicias August 2007 - August 2008
Skills
Spanish-English, Microsoft Office, Microsoft Excel, Microsoft Word, Mac, Customer Service, Collections, Financial Risk, Internet, Negotiation, PowerPoint, Twitter, YouTube
Education
Denver School of Nursing 2012 — 2015
Registered Nurse
Metropolitan State College of Denver 2010 — 2011
Registered Nursing/Registered Nurse
Capital One May 2015 - Present
Amtel LLC January 2012 - Present
T-Mobile May 2010 - January 2012
T-Mobile September 2008 - May 2011
Skills
Telecommunications, Leadership, Account Management, Sales Management, Sales Operations, Wireless, Solution Selling, Sales, Direct Sales, 4G, Customer Retention, Call Centers, Customer Experience, Sales Process, Mobile Devices, Cold Calling, B2B, Strategic Partnerships, Cross-functional Team..., Product Management, Business Development, Team Leadership, Enterprise Software, Management, Team Building, Training
Education
Broward community college 2003 — 2004
Miami Dade College 2000 — 2002
LMO Design Group & Florida Realty Investments October 2012 - Present
Florida Realty Investments June 2013 - October 2014
T-Mobile May 2004 - July 2014
Keller Williams Classic Realty January 2011 - May 2013
Westgate May 2010 - December 2010
SeaWorld Orlando 2003 - 2005
Skills
Investment Properties, Relocation, Short Sales, Real Estate, Sales, Real Estate Transactions, Selling, Sellers, Foreclosures, Referrals, First Time Home Buyers, Residential Homes, REO, Property Management, New Home Sales, Condos, Single Family Homes, Investors, Property, Listings, Marketing, Buyer Representation, Luxury, Rentals, Real Property, Negotiation, Buyers, Resellers
Education
University of Central Florida - Bachelors of Science Degree in Marketing 2002 — 2005
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Miami Dade College 2000 — 2002
Associate of Arts (A.A.), Business/Commerce, General
Innovative Solutions Construction Inc. May 2010 - Present
T-Mobile 2005 - 2006
Skills
Marketing, Construction Management, Construction, New Business Development, Renovation, Strategic Planning, Marketing Strategy, Management, Contract Management, Residential Homes, Leadership, Contract Negotiation, Cold Calling, Business Planning, Project Planning, Customer Service, Sales, Team Building, Negotiation, Process Improvement, Contractors, Business Development, Sales Management, Procurement, Investment Properties, Code Compliance..., Consulting, Strategic Consulting, Consultative Sales..., Construction Consulting, Mold Remediation, Home Inspections, B2B, Sales Process, Real Estate, Strategic Partnerships, Retail, Small Business, Budgets, Purchasing, Subcontracting, Pricing, Selling, Project Estimation, Account Management, Sales Operations, Operations Management, Process Scheduler, Project Management, Direct Sales
Education
Miami Dade College 2004 — 2007
A.S., Business
MetroPCS September 2015 - Present
T-Mobile (MetroPCS Brand) June 2009 - September 2015
T-Mobile April 2007 - June 2009
T-Mobile April 2001 - April 2007
T-Mobile April 2000 - April 2001
Skills
Telecommunications, Wireless, Direct Sales, Mobile Devices, Solution Selling, Team Management, Marketing Strategy, Business Strategy, Sales, Sales Operations, SaaS, Competitive Analysis, Channel, Product Marketing, Account Management, Go-to-market Strategy, Retail, Start-ups, Managed Services, Team Leadership, Cellular Communications, Customer Satisfaction, Management, Contract Negotiation, Business Development, New Business Development, Strategy, Sales Management, Call Center, B2B, Product Development, Customer Retention, Team Building, LTE, Mobile Technology, Negotiation, Strategic Partnerships, Customer Experience, Program Management, Lead Generation, Mobile Communications, VoIP, Product Management, Salesforce.com, Selling, Channel Partners, Leadership, P&L Management, Vendor Management, Sales Presentations
Education
University of Tampa Tech Florida 1980 — 1982
AS, Computer Science
Miami Dade College 1977 — 1979
T-Mobile May 2007 - October 2008
Verizon Wireless March 2006 - November 2006
Education
Metropolitan State University of Denver 1994 — 1998
Ross Stores, Inc. September 2013 - Present
T-Mobile May 2013 - September 2013
Self-employed November 2012 - April 2013
AT&T January 2011 - January 2013
Best Buy October 2003 - January 2011
Skills
Microsoft Office, Marketing, Sales, Sales Management, Supervisory Skills, Customer Service, Customer Satisfaction, Relationship Management, Building Strong..., Organization, Determination, Multi Tasking, Communication Skills, Problem Solving, Always Willing to Learn, Entrepreneurship, Retail Category..., Exceeding Expectations, Customer Retention, Account Management, Networking, Customer Experience, Retail, Leadership, Retail Sales, Visual Merchandising, Team Building, Training, Budgets, Inventory Management, Merchandising, Time Management, Store Management, Consulting, Management, Employee Training, Loss Prevention, Cold Calling, Sales Operations, Teamwork, Inventory Control, Marketing Strategy, Hiring, Profit, Recruiting, Store Operations, Driving Results, Team Leadership, Big Box, Microsoft Excel
Education
Metropolitan State University of Denver 2000 — 2005
Bachelor of Science (B.S.), Business Management and Marketing
T-Mobile April 2014 - Present
Skills
Microsoft Office, Social Media, Public Speaking, Team Building, Event Planning, Customer Service, Retail, Merchandising, Facebook, Inventory Management
Education
Mercy College 2009 — 2012
Bachelor's Degree, Radio, Television, and Digital Communication
Mercy College
Show Me Maids, LLC December 2014 - Present
Enterprise Holdings April 2015 - May 2015
MarketStar November 2014 - January 2015
In Vision Eye Care Center August 2014 - December 2014
In Vision Eye Care Center May 2014 - December 2014
CWB Services April 2010 - July 2014
T-Mobile July 2010 - January 2012
Wireless Lifestyle May 2008 - December 2009
Skills
Sales, Customer Service, Account Management, Management, Marketing, Training, Selling, Retail, Time Management, Microsoft Office, Business Development, Sales Presentations, Customer Relations, Employee Training, Billing, Consultative Selling, Customer Satisfaction, Call Centers, Sales Management, Customer Retention, Telecommunications, Team Leadership, Cold Calling, Direct Sales, Customer Experience, Team Building, Coaching, Email Marketing, Sales Process, Inventory Management
Education
Metropolitan Community College-Penn Valley 2014 — 2017
Computer Science
T-Mobile April 2014 - Present
T-Mobile December 2011 - April 2014
T-Mobile March 2011 - December 2011
T-Mobile USA August 2010 - March 2011
T-Mobile August 2009 - August 2010
T-Mobile April 2009 - July 2009
T-Mobile October 2008 - March 2009
T-Mobile November 2006 - October 2008
SkyWest Airlines July 2005 - November 2006
Mass Mutual/Executive Compensation Inc October 2001 - May 2005
Skills
Metrics Reporting, BrassRing, Microsoft Excel, PowerPoint, Metrics, Administrative..., HRIS, Organizational..., Multi Tasking, SharePoint, Outstanding people..., CRM, Hiring, Call Centers, Taleo, Call Center, Sourcing, Policy, PeopleSoft, Customer Retention, Outlook, Conflict Management, Labor Relations, Retail, Bilingual, Visio, Problem Solving, SAP, Talent Acquisition, Recruiting, Team Building, Management, Leadership
Education
Metropolitan State College of Denver 2000 — 2005
B.S., Finance
T-Mobile June 2014 - Present
La Familia Media LLC September 2012 - Present
Goodlife Miami September 2012 - Present
Education
Miami Dade College 2012 — 2014
American Express 2015 - Present
T-Mobile January 2012 - August 2015
AT&T Mobility June 2010 - January 2012
AutoTrader.com October 2005 - November 2007
Skills
Advertising, Digital Marketing, Social Media Marketing, Account Management, Sales, SEO, Copywriting, Web Analytics, Graphic Design, PowerPoint, Event Planning, Photoshop, Social Media, Spanish, SEM, Marketing, InDesign, CRM, Social Networking, Leadership, Management, B2B, Marketing Strategy, Adobe Creative Suite, Retail, Blogging, Online Marketing, Brand Development, Customer Retention, Marketing Communications, Team Leadership, Merchandising, Microsoft Word, Training, Facebook, Sales Management, Salesforce.com, Customer Service, Customer Satisfaction, Microsoft Office, Sales Operations, Customer Experience, Online Advertising, Telecommunications, Direct Sales, Wireless, Team Building, Sales Process, Mobile Devices, Call Centers
Education
Miami Dade College 2010 — 2011
AA, Mass Communications/ Journalism
T-Mobile January 2008 - May 2015
T-Mobile June 2002 - January 2008
T-Mobile March 1999 - June 2002
Skills
Telecommunications, Cross-functional Team..., Process Improvement, Wireless, Vendor Management, Customer Experience, Call Centers, Call Center, Customer Retention, Mobile Devices, Team Leadership, Business Analysis, Change Management, Customer Satisfaction, Team Management, Troubleshooting, Outsourcing, Management, Leadership, Team Building
Education
Mercy College
Business Administration and Management, General
T-Mobile September 2014 - Present
United States Postal Service August 2011 - March 2014
US Army February 2002 - September 2012
Skills
Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, Government, Policy, Microsoft Word, Strategic Planning, Leadership, PowerPoint, Data Entry
Education
Miami Dade College 2011 — 2013
Associate of Arts (AA), Political Science and Government
24-7 Intouch November 2014 - Present
24-7 Intouch June 2013 - November 2014
Liberty Mutual Insurance March 2012 - June 2013
Netflix March 2011 - March 2012
T-Mobile March 2003 - March 2011
Skills
Call Centers, Leadership, Customer Service, Customer Satisfaction, Management, Customer Experience, Team Building, Coaching, Team Leadership, Vendor Management, Strategic Planning, Process Improvement, Business Analysis, Performance Management, Teamwork, Training, Call Center Development, Telecommunications, Cross-functional Team...
Education
Metropolitan State University of Denver 1998 — 2003
Bachelor’s Degree, Accounting
Frontier Airlines February 2014 - Present
T-Mobile December 2002 - June 2012
Skills
ITIL v3 Foundations..., Microsoft Excel, Business Analysis, Analysis, Process Improvement, Business Objects, Management, Leadership, Call Centers, Training, Telecommunications, Customer Service, People Skills, Coaching, Team Building, Teamwork, SharePoint, Conflict Resolution, Excel
Education
Metropolitan State College of Denver 1995 — 2001
Bachelor of Arts, Organizational Communication
NTR Metals November 2011 - Present
Wells Fargo June 2010 - November 2011
T-Mobile March 2009 - July 2010
HSBC April 1998 - February 2009
AVCO Financial Services February 1995 - April 1998
Skills
Coaching, Sales Management, Sales, Management, Financial Services, CRM, Profit, Credit, Banking, New Business Development, Executive Management, Portfolio Management
Education
Miami Dade College 1995 — 1996
Business Administration
City of Charlotte January 2015 - Present
T-Mobile (Wireless Vision) April 2012 - Present
T-Mobile April 2012 - Present
T-Mobile (Wireless Vision) March 2011 - Present
AT&T June 2011 - April 2012
Skills
Testing, Process Improvement, Program Management, Software Documentation, SharePoint, Telecommunications, RF, UMTS, Mobile Devices, Business Process, Project Management, Management
Education
Methodist College 1994 — 1998
Bachelors Degree, Computer Science
MERCEDES BENZ OF LITTLETON November 2014 - Present
T-Mobile May 2014 - November 2014
IntelliSource July 2012 - April 2014
Dave and Buster's March 2010 - April 2012
Ace Hardware August 2008 - March 2010
Noels 2004 - 2008
Skills
Customer Service, Time Management, Employee Training, Team Management, Data Entry, Microsoft Office, Microsoft Word, Customer Satisfaction, PowerPoint, Microsoft Excel, Outlook, Copying, Leadership, Event Planning, Escalations Management, Process Scheduler, Telephone Skills, Photoshop, Photography, Bulk Mailing, Food Industry, Food & Beverage, Shipping, Inventory, Inventory Control, Store Operations, Cash Handling Experience, Phone Etiquette, Team Leadership, Customer Experience, Management, Cashiering, Critical Thinking, Teamwork, Windows 7, Cash Register, Troubleshooting, Analysis, Windows, Coaching, Public Speaking, Social Media, Research, Call Centers, Inventory Management
Education
Southern New Hampshire University 2013 — 2016
European history, History
Metropolitan State University of Denver 2009 — 2011
Bachelor of Arts (B.A.), European History
Farmington High School 2000 — 2004
General Studies, General Studies
Imperium Firearms Corporation January 2015 - Present
T-Mobile September 2013 - Present
OfficeMax May 2012 - October 2013
OfficeMax January 2010 - May 2012
The Ranch Country Club January 2005 - June 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Retail, PowerPoint, Merchandising, Inventory Management, Social Media, Photoshop, Sales, Strategic Planning, Project Management, Outlook, Sales Management, Visual Merchandising, Team Building, Event Planning, Budgets, CRM, Management, Data Entry, Telephone Skills, Driving Results, Inventory Control, Training, Loss Prevention, Store Management, Profit
Education
Metropolitan State College of Denver
Aurora Public Schools July 2011 - Present
Aurora Public Schools September 2007 - Present
Knights of Columbus October 2006 - Present
intellisource December 2013 - January 2014
KACT-TV Aurora 8 March 2011 - July 2011
Centro San Juan Diego [Archdiocese of Denver] March 2010 - July 2011
Four Points Association June 2009 - May 2011
Catalytic Software, Inc. March 2011 - March 2011
T-Mobile March 2011 - March 2011
Insight Global Inc August 2010 - October 2010
Skills
Troubleshooting, Software Documentation, Team Building, Customer Service, Coaching, Visio, Management, Call Center, Team Leadership, Process Improvement, Microsoft Office, Microsoft Word, Microsoft Excel, Project Management, Outlook, Training, Program Management, Project Planning, Leadership, Monitor Engineering, Audio Consoles, Light Board Operator, Stage Rigging, Entertainment Lighting, Professional Lighting, Sound Equipment, Sound Systems, Stage Lighting, Scenic Carpentry, Computer Graphics, Networking Software, Windows Vista, Microsoft Windows 98, Microsoft Office Xp, HP Desktop, Analysis, Call Centers, Oracle, Cabling, Master Control, Network Administration, Network Monitoring Tools, Customer-focused, Customer Satisfaction, Staff Mgmt, VoIP, Construction, Painting, Cisco IOS, Time Management
Education
Colorado Department of Labor 2010 — 2010
ACT, Applied Mathematics
Metropolitan Community College 1982 — 1986
Associate, Television
T-Mobile 2008 - 2012
AT&T March 2008 - July 2008
Skills
GSM, Telecommunications, Wireless, Mobile Devices, Sales, Direct Sales, Customer Service, Team Leadership, Customer Experience, Microsoft Office, Customer Satisfaction
Education
Miami Dade College 2007 — 2013
Bachelor of Applied Science (B.A.Sc.), Supervision and Management, 3.5gpa with honors
HP Software March 2012 - Present
Staples June 2010 - March 2012
Comcast January 2008 - June 2009
T-Mobile March 2005 - October 2007
Sprint Nextel October 2002 - January 2005
American Connections March 2001 - September 2002
TSR Wireless LLC. 1994 - 2000
Skills
New Business Development, Sales Management, Cross-functional Team..., Inside Sales, Direct Sales, Sales Operations, Wireless Solutions, Team Building, Performance Improvement
Education
Merrimack College 1989 — 1993
AT&T Mobility 2008 - Present
GameStop 2012 - 2013
RadioShack 2011 - 2012
T-Mobile 2010 - 2011
Skills
Sales, Sales Management, Retail, Customer Service, Telecommunications, Customer Experience
Education
Miami Dade College 2006 — 2007
Sunset Senior High School 2002 — 2006
High School Diploma
EZ Corp March 2012 - Present
Blockbuster September 2006 - March 2012
American Science & Surplus 2004 - 2005
T-Mobile 2002 - 2005
Transworld Entertainment 1986 - 1998
Skills
Desktop Publishing, Operations Management, Performance Management, Retail Management, Microsoft Office, Creative Writing, Change Management, Personnel Development, Visual Merchandising, Loss Prevention, Merchandising, Retail, Stores, Customer Service, Customer Relations, Promotions, Store Management, Hiring, P&L Management, P&L, Inventory Management, Income Statement, Inventory Control, Management, Marketing, Personal Development, Profit, Recruiting, Sales, Shrinkage, Team Building, Training
Education
Miami Dade College 1985 — 1986
Miami Sunset Sr. High 1981 — 1984
Diploma, Newspaper, Writing, Drama
IKEA Group August 2014 - Present
Deluxe Corp. January 2012 - September 2013
Lowe's Home Improvement November 2009 - May 2011
Lowe's Home Improvement October 2008 - November 2009
Lowe's Home Improvement March 2008 - October 2008
Internal Revenue Service March 2008 - June 2008
T-Mobile February 2007 - December 2007
ADT October 2005 - December 2006
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Customer-focused Service, Data Entry, Filing, Microsoft Powerpoint, Microsoft Access, Microsoft Office 2007, Managed Money, Typing, Troubleshooting, PowerPoint, Invoicing, Access, Cashiering, Customer Satisfaction, Management, Sales
Education
DeVry University 2002 — 2005
Bachelor of Business Administration (B.B.A.), Business Information Systems
Liberty High School 2000 — 2002
High School Diploma
Metropolitan Community College-Maple Woods
Associate of Arts (A.A.), Computer Science
NetStandard, Inc. September 2014 - Present
NetStandard, Inc. January 2014 - September 2014
Cerner Corporation November 2012 - January 2014
T-Mobile November 2010 - January 2014
Fazoli's Restaurant Management, LLC October 2008 - September 2010
Skills
DNS management, Active Directory, Storage Management, NetApp, Microsoft Excel, HP Server Hardware, Customer Service, VMware ESX, ESXi, Virtualization, Network Administration, System Administration, CompTIA A+ Certification, Server Administration, Windows, Windows Server, Citrix, Remote Desktop, IT Operations
Education
Metropolitan Community College-Blue River 2011 — 2013
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
ADP RPO, formerly The Right Thing Inc August 2013 - Present
ADP RPO, formerly The Right Thing, Inc November 2009 - September 2013
ADP RPO, formerly The Right Thing, Inc January 2009 - November 2009
ADP RPO, formerly The Right Thing, Inc. December 2008 - May 2009
ADP RPO, formerly The Right Thing, Inc. June 2008 - December 2008
ADP RPO, formerly The Right Thing, Inc February 2008 - June 2008
T-Mobile March 2006 - February 2008
Kenexa December 2004 - August 2006
Aerotek August 1997 - March 2002
Skills
Leadership, Leading Positive Change, Business Strategy, Strategic Recruitment..., Talent Analytics, Talent Acquisition, Employer Branding, Sourcing, RPO, Management, Technical Recruiting, Recruiting, Talent Management, Applicant Tracking..., Social Recruiting, Internet Recruiting, Client/Hiring Manager..., Talent Intelligence, Building Relationships, Staffing Services, Training, Kaizen Leadership, Hiring, Human Resources
Education
Wilmington University 2001 — 2003
MBA, Business
Mercyhurst University 1992 — 1996
BA, Hotel, Restaurant, & Institutional Mgmt
Morgan Stanley December 2014 - Present
FDM Group April 2014 - November 2014
T-Mobile March 2013 - April 2014
New York State Assembly February 2012 - May 2012
ASIS&T March 2011 - May 2012
Vector Marketing June 2009 - August 2010
Skills
Access, Research, Microsoft Office, Data Analysis, Dreamweaver, PowerPoint, Customer Service, HTML, HTML + CSS, JavaScript, Visual Basic, C++, Unix, Windows, Photoshop, Excel, Analysis, Problem Solving, Problem Analysis, Attention To Detail, Advertising, brainstorming, Budgeting, Team Building, Teamwork, Calculations, Data Collection, Collaborative Working, Collaborative Planning, Communications Strategy, Editing, Fact Finding, Information Gathering, Issue Identification, Organizing, Troubleshooting, Demonstrations, Sales Operations, Business Analysis, ITIL v3 Foundations..., ITIL, SQL, MS Project, Visio, Finance, Presentations, Agile & Waterfall..., SDLC, Project Management, Microsoft Excel
Education
Villanova University 2012 — 2013
Certificate, IT Service Management
State University of New York at Albany 2008 — 2012
Bachelors, Information science and technology
Mercy College 2007 — 2007
Computer Science
Apple September 2015 - Present
T-Mobile April 2015 - September 2015
T-Mobile August 2013 - April 2015
T-Mobile January 2012 - August 2013
T-Mobile July 2010 - December 2011
T-Mobile April 2009 - June 2010
T-Mobile October 2008 - March 2009
T-Mobile January 2005 - September 2008
Skills
Telecommunications, Direct Sales, Account Management, Solution Selling, Sales Management, Customer Experience, Sales, Merchandising, Strategic Forecasting, Strategic Planning, Operations Management, Strategic Sales Plans, Performance Management, Workflow Management, Key Account Development, Retention Management, Quality Assurance, Leadership, Staff Development, Staff Management, Team Building, Staffing and Recruiting, Store Management, Wireless, Customer Retention, Team Leadership, Inventory Management, Retail, Management, Sales Motivation
Education
Miami Dade College
Associate of Arts (A.A.), Business Administration and Management, General
Farrell's eXtreme Bodyshaping, Inc. April 2015 - Present
Wireless Vision July 2014 - Present
Boy Scouts of America May 2014 - Present
T-Mobile April 2013 - May 2014
AT&T November 2009 - April 2013
AT&T September 2008 - October 2009
AT&T September 2007 - September 2008
Boy Scouts of America June 1997 - August 2007
Anoka County April 2006 - June 2007
Best Buy September 2001 - June 2007
Skills
Team Leadership, Leadership Development, Sales Management, Customer Experience, Retail Store Operations, Team Building, Retail, Retail Sales, Customer Retention, Customer Satisfaction, Sales, Call Centers, Loss Prevention, Employee Training, Training, Inventory Management, Time Management, Hiring, Coaching, Telecommunications, Customer Service, Recruiting, Wireless, Merchandising, Teamwork, Store Management, Inventory Control, Sales Operations, Management, Cold Calling, Leadership, Sales Process, Solution Selling, Mobile Devices, Problem Solving, Strategic Planning, Public Speaking, Sales Presentations
Education
Metropolitan State University
Law Enforcement
University of Minnesota-Twin Cities
US History and Political Science
Ed Bozarth Chevrolet March 2015 - Present
T-Mobile October 2004 - October 2014
Skills
Telecommunications, Wireless, Store Management, LTE, Team Building, Sales
Education
Metropolitan State University of Denver 2008 — 2016
Associate's degree, Computer and Information Sciences, General
i365 - A Seagate Company February 2006 - Present
T-Mobile February 2004 - February 2006
Sprint February 2002 - February 2004
Education
Metropolitan State University of Denver 2001 — 2003
BA, Business Marketing
T-Mobile USA Mobile AssociateT-Mobile2005 - Present
T-Mobile 2005 - 2010
Education
Mesa Community College 2007 — 2007
T-Mobile April 2008 - Present
The MOM Team 2003 - June 2011
Brookstone November 2004 - April 2008
Sears 1982 - 2004
Skills
coaching, training, leadership developement, Merchandising, Operations, sales growth and..., Sales Management, Performance Management, Customer Service, Customer Retention, Sales, Retail, Management, Store Management, Marketing, Cold Calling, Leadership
Education
Merrimack College 1982 — 1986
BA
Little Helping Hands June 2015 - Present
BookSpring November 2014 - Present
Pflugerville ISD September 2013 - June 2014
Westview MIddle School August 2013 - June 2014
Hemphill Middle School (Strasburg 31J) September 2008 - May 2013
Aurora Public Schools September 2006 - May 2008
Countrywide Mortgage Services September 2004 - February 2005
The Freeman Company May 2003 - May 2004
T-Mobile September 2001 - April 2002
Temple Events Center July 2001 - January 2002
Skills
Classroom Management, Elementary Education, Classroom, Instructional Design, Teaching, Literacy, Research, Adult Education, Special Education, Coaching, Curriculum Design, K-12, Microsoft Word, Educational Leadership, Lesson Planning, Staff Development, Science, Leadership Development, PowerPoint, Community Outreach, Differentiated..., Student Counseling, E-Learning, Technology Integration, Social Media, Social Studies, English, Secondary Education, Teaching English as a..., Higher Education, Tutoring, Microsoft Excel, Microsoft Office, Teacher Training, Curriculum Development, Non-profits, Public Speaking, Educational Technology, History, Instructional Technology, Educational Consulting, IEP, Middle School, Learning Disabilities, Language Arts, Customer Service
Education
Metropolitan State College of Denver 2006 — 2008
teacher certification, Special Education and Teaching
University of Denver 1999 — 2001
Bachelor's degree, Communication, General
T-Mobile May 2014 - Present
T-Mobile July 2009 - Present
T-Mobile July 2006 - July 2009
Education
Mercer University - Stetson School of Business and Economics 2001 — 2003
T-Mobile February 2015 - Present
Verengo Solar September 2012 - November 2014
GCA Services Group March 2012 - September 2012
Norwegian Cruise Line August 2007 - March 2012
GC Services February 2007 - August 2007
Verizon Business August 2006 - February 2007
Nationwide Credit 2000 - 2002
Remedy Intelligent Staffing 1998 - 2000
Skills
Hiring, Call Center, Background Checks, Onboarding, Full-cycle Recruiting, PeopleSoft, Talent Acquisition, Applicant Tracking..., Interviewing, Resume Writing, Employment Law, College Recruiting, Recruitment/Retention, Recruiting, Interviews, Management, Call Centers, Personnel Management, Human Resources, Training, Employee Relations, Internet Recruiting, Technical Recruiting, Benefits Administration, Temporary Placement, SDLC, New Hire Orientations, Job Descriptions, Job Fairs, Deferred Compensation, Temporary Staffing, Taleo, Employee Benefits, Talent Management, Employee Engagement, Staffing Services, Screening Resumes, HR Policies, HRIS, Cold Calling, Employee Training, Sourcing, Leadership, Team Building, Customer Service
Education
Westwood High School 1985 — 1988
Mesa Community College
Certificate/License, Real Estate
SHRM
Certification, HR Management
Puget Sound Energy January 2012 - Present
T-Mobile January 2006 - January 2012
T-Mobile January 2006 - January 2012
Skills
SAP, SAP R/3, Quality Assurance, Requirements Analysis, SAP Implementation, Testing, Integration, Team Leadership, SAP ERP, Leadership
Education
Metropolitan State University 1999 — 2004
MIS, Management Information Systems
University of Calcutta 1981 — 1983
B Com, Accounting & Economics
T-Mobile April 2011 - Present
T-Mobile August 2005 - April 2011
T-Mobile August 2003 - September 2005
Skills
Cellular Communications, Customer Service, Store Management, Selling, Team Leadership, Retail Sales, Team Building, Merchandising, Sales Presentations, Management, Income Statement, Product Marketing, Recruiting, Loss Prevention, Employee Training, Visual Merchandising, Performance Management, Mobile Communications, Interviews, Employee Relations, Inventory Management, Training, Sales
Education
Metropolitan State University of Denver
People Incorporated Mental Health Services June 2014 - Present
T-Mobile August 2000 - November 2011
Center for Cognitive Change January 2003 - January 2006
Skills
Mental Health, Psychology, Mental Health Counseling, Counseling Psychology, Coaching, Training, Customer Service, Leadership Development, Leadership, Nonprofits, Employee Training, Interviews, Public Speaking, Team Leadership, Microsoft Office, Event Planning, Marketing Strategy, Social Media, Marketing, Management, Fundraising, Social Media Marketing, Social Networking, Team Building, Human Resources, Customer Experience, Recruiting, Training Delivery, PowerPoint, Inventory Management, Merchandising, Outlook, Data Entry, Teamwork
Education
Metropolitan State University 2007 — 2010
Bachelor of Arts (B.A.), Psychology
St. Ambrose University 1992 — 1996
Psychology; Theology
TeleTech December 2009 - Present
Piney Creel Women's league 2015 - 2015
Piney Creel Women's league 2015 - 2015
TeleTech November 2006 - January 2010
T-Mobile 2002 - 2006
NASS November 1995 - December 2000
Skills
Talent Management, Organizational..., Leadership Development, Talent Acquisition, Coaching, Human Capital Management, Staff Development, Performance Consulting, Performance Management, Employee Engagement, Employee Relations, Organizational Design, Succession Planning, Compensation, Change Management, HRIS, Performance Improvement, Talent Development, Organizational Change, HR Policies, Team Management, HR Strategy, Team Building, Career Development, Hiring, Strategic Planning, Employment Law, Management Consulting, Team Leadership, Cross-functional Team..., Organizational..., Customer Service, Telecommunications, Business Strategy, Leadership, Strategy, Training, Onboarding, Deferred Compensation, Workforce Management, Personnel Management, Call Centers, BPO, Vendor Management, Recruiting, Human Capital, Workforce Planning, Training Delivery
Education
Metropolitan State College of Denver
BS, Management, Real Estate
T-Mobile June 1998 - Present
Dun & Bradstreet Software 1996 - 1998
Geac 1994 - 1998
Management Science America 1989 - 1994
Skills
TIBCO, Telecommunications, SDLC, SOA, Middleware, EAI, Integration, Solution Architecture, C, Software Project..., Unix, Program Management, Enterprise Software, Java, System Deployment, Vendor Management, Enterprise Architecture
Education
University of West Florida 1986 — 1989
BS, Computer Information Systems
Miami Dade College 1983 — 1986
AA, Computer Information Systems
Self Employed Independent Peoplesoft Consultant February 2013 - Present
T-Mobile May 2007 - February 2010
Three Five Systems, Inc November 2002 - June 2006
Skills
Microsoft Excel, Microsoft Word, Administrative..., Food, Graphic Design, Microsoft Office, Organization, Photoshop, PowerPoint, Publishing, Quality Center, Problem Solving, Creative Writing, Web Design, Administrative..., Coaching, Customer Service, Program Management, SharePoint, Human Resources, Interviews, Management, Marketing, Recruiting, Employee Relations, Public Speaking, Team Building, Training
Education
Mesa Community College 2012 — 2014
Microsoft Office, Specialist/Advance, 3.8
Scottsdale Culinary Institute The Cordon Bleu 2007 — 2010
Associates, Culinary Arts/Chef Training, 3.0
Collins College 1994 — 1995
Certificat, Visual Communication, 3.0
Scottsdale Community College 1990 — 1992
Associates, Equine Science, 3.0
OnDeck December 2014 - Present
OnDeck December 2014 - Present
Comcast Cable July 2007 - December 2014
SkinIt Inc. April 2004 - August 2005
Executive Tans LLC August 2003 - October 2004
T-Mobile 2001 - 2003
EchoStar Corporation 1998 - 2001
Skills
Broadcast, Sales, Management, Contract Negotiation, Customer Retention, Outbound Marketing, salesforce, Salesforce.com, Leadership, Business Development, B2B, SaaS, Strategic Partnerships, Direct Sales, Call Centers, Cold Calling, Telecommunications, Sales Operations, Account Management, Customer Service, Sales Management
Education
Metropolitan State University of Denver 1996 — 2004
Yes, Communications
Metropolitan State University of Denver
Bachelor's degree, Business/Corporate Communications
Westchester Community College August 2012 - Present
Mercy College September 2006 - Present
Raymour & Flanigan August 2010 - May 2012
T-Mobile November 1999 - September 2007
Skills
Leadership, Team Building, Management, Training, Coaching, Sales Management, Customer Satisfaction, Retail, Sales, Recruiting
Education
Mercy College 2005 — 2006
M.S. Organizational Leadership, Business management, Graduated summa cum laude
All City Floor Company March 2008 - Present
T-Mobile July 2002 - April 2008
Skills
Project Management, Inside Sales, Automotive Technician, Scheduling, RFI, Construction Management, Contract Management, Process Scheduler, Contract Negotiation
Education
Metropolitan State College of Denver
Comcast Cable April 2015 - Present
Drasco Alternate Sales April 2013 - March 2015
Oracle April 2011 - March 2013
T-Mobile February 2008 - February 2011
Sprint Nextel 2001 - 2008
Verizon Wireless 1997 - 2002
Skills
Wireless, Selling, Enterprise Software, SaaS, Solution Selling, B2B, Business Development, Start-ups, Sales Operations, Contract Negotiation, Cloud Computing, Cold Calling, Sales Process, CRM, Salesforce.com, Leadership, Sales
Education
Merrimack College 1984 — 1988
BS/BA, Business Administration Girard School of Business
T-Mobile October 2014 - Present
Help Me Services December 2012 - Present
AT&T 2012 - October 2014
Red Ventures 2009 - 2012
Skills
Credit, Mortgage Lending, Loans, Financial Services, Credit Analysis, Financial Risk, Credit Risk, Cash Flow, Restructuring, Credit Cards, Accounts Receivable, Corporate Governance, Customer Service, Microsoft Excel, Microsoft Office, Sales, PowerPoint, Social Networking, Social Media
Education
Florida International University 2013 — 2015
Bachelor's degree, International Business
Miami Dade College
Associate's degree, Business Administration and Management, General
Law Office of Arlene C. Udick August 2013 - Present
Bogin Munns & Munns P.A. March 2012 - August 2013
Law Office of Arlene C. Udick P.A. January 2007 - March 2012
T-Mobile 1996 - 2002
Skills
Commercial Litigation, Litigation, Joint Ventures, Mediation, Mergers, Privacy Law, Due Diligence, Intellectual Property, Acquisitions, Legal Writing, Westlaw, Legal Assistance
Education
Pierce Law 1983 — 1985
JD, Law
Merrimack College
BA, Political Science and Government
T-Mobile September 2010 - Present
T-Mobile January 2010 - Present
Precision Response Corp January 2001 - January 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Research, Medical Terminology, Clinical Research, Public Speaking, Vital Signs, Data Entry, Teamwork
Education
Miami Dade College 2004 — 2007
Associate of Arts (A.A.)
Miami Dade College
A.A. degree
fiu 2000 — 2002
Verizon Wireless June 2013 - Present
T-Mobile November 2009 - June 2013
Westin Westminster Hotel November 2006 - November 2009
Westin Westminster May 2006 - September 2009
Village Inn May 2004 - May 2005
American Eagle November 2003 - August 2004
Skills
Customer Retention, Customer Service, Direct Sales, Retail, Sales, Sales Operations, Sales Process, Time Management, Account Management
Education
Metropolitan State University of Denver 2007 — 2010
Marketing
Colorado University of Boulder
2005
Metro State College
Marketing and Communications
T-Mobile March 2015 - Present
Sony Mobile Communications July 2014 - March 2015
T-Mobile August 2011 - July 2014
Skills
Wireless, Telecommunications, Mobile Devices, Direct Sales, Sales, Customer Retention, Customer Experience, Customer Satisfaction, Sales Operations, Customer Service, Call Centers, Microsoft Office, Cellular Communications, Mobile Communications, Solution Selling, Account Management, Retail Sales, Public Speaking, People Management, People Development, Event Management, Event Planning, Team Leadership, Team Management, Retail, Microsoft Word, PowerPoint, Troubleshooting
Education
Mercy College 2009 — 2012
Biology, General
Mercy College 2008 — 2012
Biology, Pre-Med
JLL September 2015 - Present
CBRE June 2007 - August 2015
T-Mobile March 2006 - May 2007
Volvo Financial Services January 1997 - April 2007
Skills
Property Management, Lease Administration, Corporate Real Estate, Vendor Management, Facilities Management, Project Management, Budgets, Strategic Planning, Operations Management, Leadership, Customer Service, Real Estate Due..., Account Management, Contract Negotiation, Contract Management, Six Sigma, Fire Safety, Safety, Construction Management, Landlords, International Real..., Tenant, Real Estate Transactions, Leases, Management
Education
Mercy College 2001 — 2003
Bachelor of Science, Business Administration
T-Mobile April 2015 - Present
AT&T July 2013 - July 2015
Gained Ranch Golf Club September 2010 - July 2013
Bose Corporation October 2007 - August 2009
Skills
Sports Nutrition, Golf Courses, Golf Course Management, Golf Instruction, Retail Sales, Sports Marketing, Leadership, Sports, Customer Satisfaction, Social Media, Golf, Customer Service, Sales
Education
Professional Golfers Career College 2009 — 2010
Associate's degree, Golf Course Operation and Grounds Management, Graduated
Metropolitan State University of Denver 2002 — 2009
Bachelor's degree, Adult fitness and exercise and Nutrition, Senior
SquareTwo Financial March 2015 - Present
DIRECTV September 2014 - March 2015
Metropolitan State University of Denver January 2012 - August 2014
T-Mobile December 2006 - June 2012
T-Mobile June 2005 - December 2006
T-Mobile April 2005 - June 2005
T-Mobile January 2004 - March 2005
Alliance Data July 2001 - December 2003
Skills
Proficient in Microsoft..., Experienced with trend..., Behavioral interviewing, Complaint handling and..., Expert communicator –..., Define operational..., Teambuilding and..., Interpersonal..., Team Building, Procedural Analysis, Process Improvement, Customer Retention, Call Centers, Customer Service, Management, Recruiting, Leadership Development, Time Management, Coaching, Behavioral Interviewing, Customer Satisfaction, Training, Team Management, Employee Relations, Customer Experience, Cross-functional Team..., Performance Management, Team Leadership, Analysis, Telecommunications, Teamwork, Data Analysis, Operations Management, Leadership, Outlook, Project Planning, Microsoft Office
Education
Metropolitan State University of Denver 2012 — 2014
Bachelor's degree, Business Management, 3.97/4.00
University of Colorado 2001 — 2002
Bachelor of Science (BS), Undergraduate Studies
Northglenn High School
Denver jetCenter, Inc. May 2012 - Present
Wings Over the Rockies Air and Space Museum July 2012 - July 2012
T-Mobile March 2009 - April 2012
Regional Transportation District July 2007 - December 2008
Skills
Customer Service, Transportation, Airports, Aviation, Team Leadership, Emergency Management, Team Building, Project Planning, Aerospace, Microsoft Office, Leadership, Teamwork, Piloting, Commercial Aviation
Education
University of Denver 2014 — 2015
Certificate, Geographic Information Systems
Metropolitan State College of Denver 2009 — 2012
B.S., Aviation Technology
Denver Automotive and Diesel College 2002 — 2004
Associates of Applied Science, Automotive Technology
Kay's Naturals August 2012 - Present
Kay's Naturals January 2008 - 2013
T-Mobile 2003 - 2007
Skills
Microsoft Office, IT Leadership, Process Improvement, IT Financial Management, Strategic Technology..., Program Management, IT Operations Management, IT Transformation, Technology Planning, IT Management, IT Infrastructure..., IT Strategy, Business Alignment, Infrastructure..., IT Operations, Project Management, Vendor Management
Education
Normandale Community College 2002 — 2004
Associate of Arts (AA)
Metropolitan State University
Computer Science, Computer Science
Itsera Martial Arts and Family Fitness February 2012 - Present
Wolstenholme International August 2011 - Present
T-Mobile August 2010 - August 2011
Wells Fargo January 2010 - August 2010
Macy's August 2008 - January 2010
Greeley Country Club April 2007 - September 2008
The Greenbriar Inn May 2006 - April 2007
Education
Metropolitan State College of Denver 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Aviation Tehcnology
University of Northern Colorado 2005 — 2008
Bachelor of Arts (B.A.), Psychology
T-Mobile October 2010 - Present
Education
Metropolitan State College of Denver 2004 — 2005
University of Colorado at Boulder 2001 — 2004
JM Family Enterprises May 2013 - Present
JPay Inc October 2012 - May 2013
T-MOBILE, December 2009 - June 2012
T-MOBILE, Ft Lauderdale, Florida May 2007 - December 2009
DAVID LLOMBART2 August 2001 - May 2007
Hertz 1998 - 2001
Skills
Customer Experience, Leadership, Coaching, Team Building, Leadership Development, Training, Management, Customer Satisfaction, Team Leadership, Employee Relations, Call Center Development, Employee Training, Customer Retention, Hiring, Customer Service, Process Improvement, Project Planning, Sales Process, Marketing, Performance Management, Recruiting, Retail, CRM, Change Management, New Business Development, Business Analysis, Quality Assurance, Call Centers, Operations Management, Talent Acquisition, Telecommunications, Time Management, Customer Engagement, Strategy, Sales Operations, Program Management, Direct Sales, Strategic Planning, Salesforce.com, Sales Management, Vendor Management, Troubleshooting, Human Resources, Customer Support, Employee Engagement, Sales, Account Management, Microsoft Office, Interviews, Customer Oriented
Education
Miami Dade College
T-Mobile November 2010 - Present
Prescription Solutions June 2007 - February 2009
Strahm Automation May 2004 - January 2007
Skills
Microsoft Office, Filing, Microsoft Excel, Microsoft Word, PowerPoint, Accounting, Phone Etiquette, Phone Skills, Teamwork, Task Management, Multi Tasking, Problem Solving, Writing, Spelling, Mathematics, Reading, Positivity
Education
Metropolitan Community College-Penn Valley 2007 — 2008
Accounting and Business/Management
Southwest High School 1990 — 1993
Diploma, General Studies
Liberty Mutual Insurance July 2012 - Present
T-Mobile December 2005 - June 2012
Six Flags March 2005 - November 2005
Regal Entertainment Group September 2002 - April 2005
Skills
Customer Service, Call Center, Supervising, Schedules, Microsoft Office, Data Entry, Dispute Resolution, Negotiation, Goal Oriented, Internet Explorer, Google Apps, Problem Solving
Education
Metropolitan State College of Denver
Comcast Business February 2015 - Present
Comcast Business August 2013 - Present
T-Mobile 2009 - 2012
Telefund 2008 - 2009
Skills
Customer Service, Call Centers, Customer Satisfaction, Telecommunications, Integrity, Customer Experience, Customer Escalation..., Conflict Resolution, Business Services, Team Leadership, Courtesy, Telecommunication..., Data Entry, Listening to customers, Energetic team player, Efficiency, Telephony, Cellular Communications, Computer Network..., T1, Time Management, Escalation Resolution, Adaptability, Fast Learner, Technical Support, Wireless, BMC Remedy, Quality Assurance, Energetic Leader, Salesforce.com, Construction
Education
Metropolitan State University of Denver 2015 — 2022
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Horizon High School 2004 — 2008
Metropolitan State University of Denver
T-Mobile 2010 - 2012
Pro-Cell Wireless October 2003 - June 2008
Education
Metropolitan State University 1995 — 1998
Bachelor of Arts (BA), Communication, General
Coors Distribution Company November 2008 - Present
MillerCoors June 2006 - October 2008
T-Mobile March 2005 - June 2006
Education
Metropolitan State College of Denver 1999 — 2004
Bachelor of Science (B.S.), Marketing
T-Mobile 2002 - 2015
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service
Education
Methodist College 1982 — 1986
Bachelor of Business Administration (B.B.A.)
Adfitech, Inc. February 2005 - January 2015
Beyond Serenity 2003 - 2004
T-Mobile 1999 - 2003
Skills
Customer Satisfaction, Leadership, Call Centers, Credit, Credit Analysis, Customer Retention, Telephone Skills, Customer Experience, Data Entry, Mortgage Lending, Loan Origination, Management, Time Management, Risk Management, Banking, Sales
Education
Meridian Technology Center 2002 — 2003
Massage Therapy/Therapeutic Massage
Oklahoma State University 1996 — 2001
Bachelor of Science (B.S.), Psychology
University of Central Oklahoma 1995 — 1996
Liberal Arts and Sciences/Liberal Studies
T-Mobile January 2013 - Present
United States Army Reserve March 2011 - Present
Discount Tire June 2011 - December 2012
Education
Wyotech-Laramie 2010 — 2011
Occupational Associates, Automotive Technology with Management
Metropolitan State University of Denver
Spectacle Bros. LLC September 2014 - Present
T-Mobile September 2012 - Present
Education
Miami Dade College
T-Mobile Personal Trainer / Group TrainerDenver Parks and RecreationMay 2013 - Present
Trifecta Personal Training January 2013 - Present
Education
Metropolitan State University of Denver 2007 — 2014
Human Movement Spots Science, Sports and Exercise