T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Verizon Wireless October 2014 - Present
Verizon Wireless April 2012 - October 2014
Verizon Wireless July 2004 - April 2012
Verizon Wireless July 2004 - April 2012
Consolidated Cable Solutions January 2004 - July 2004
T-Mobile April 2001 - January 2004
Convergys Corp December 1999 - February 2001
Skills
Sales, Customer Satisfaction, Sales Process, Customer Service, Telecommunications, Account Management, B2B, Call Center, Call Centers, Cold Calling, Customer Experience, Customer Retention, Direct Sales
Education
Texas Southern University 2000 — 2003
Business
Ashford University
Organizational Management
Brandmuscle February 2014 - October 2014
NetSpend July 2013 - January 2014
SeatonCorp May 2012 - June 2013
Sears Holdings Corporation January 2011 - May 2012
ACS, Inc: A Xerox Company September 2010 - December 2010
ACS, Inc. April 2009 - September 2010
Aerotek October 2007 - October 2008
Farmers Insurance July 2003 - September 2007
T-Mobile November 1999 - January 2002
Skills
Ad Hoc Reporting, Root Cause Analysis, Cross-functional Team..., Leadership, Staff Development, Call Center, Vendor Management, Talent Acquisition, Process Improvement, Workforce Management, Business Analysis, Visio, Call Centers, Performance Management, Strategy, Training, Analysis, Coaching, Team Building, Change Management, Human Resources, Sales, Customer Experience, Project Management, Management, Customer Service
Education
Ashford University 2010 — 2011
Master of Arts (M.A.), Organizational Management (O.M.)
Ashford University 2007 — 2010
Bachelor of Arts (B.A.), Business Administration & Project Management
Southern New Hampshire University
Master of Arts (M.A.), Project Management
T-Mobile August 2012 - Present
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Team Building
Education
Ashford University 2014 — 2016
Master of Business Administration (MBA), Information Technology Project Management
Grambling State University 2007 — 2012
Bachelor of Science (B.S.), Biology, General
Tribune Broadcasting Q13Fox,KCPQ-TV June 2014 - Present
Bates Technical College September 2013 - March 2014
Bates Technical College February 2013 - August 2013
T-Mobile April 2010 - August 2010
Apex Systems Inc June 2008 - April 2009
Verizon Business 2008 - 2009
ConAgra Foods March 2008 - May 2008
FISERV / FirstComp August 2006 - November 2007
Skills
Accounts Payable, Microsoft Office, Access, SAP, Retail, Time Management, Analysis, Data Entry, Invoicing, Customer Service, Software Documentation, Accounts Receivable, PowerPoint, Research, Troubleshooting, Editing, Management, Auditing
Education
Bates Technical College 2012 — 2014
Associate of Technology, Broadcasting / Audio Video with an emphisis in Operations
Art Institute of Seattle 2008 — 2011
Media Arts & Animation
ITT Technical Institute 2003 — 2005
Associate, Multimedia
PayPal August 2015 - Present
MYNZ April 2015 - Present
Drync August 2013 - Present
Samsung Electronics February 2012 - August 2015
Lendal, Inc. November 2014 - April 2015
Samsung Electronics February 2012 - July 2014
Find Me Vino October 2012 - June 2014
Drync August 2011 - August 2013
T-Mobile May 2011 - January 2012
T-Mobile May 2009 - May 2011
Skills
Interaction Design, User Experience, User Interface, User Interface Design, Art Direction, User Experience Design, Rapid Prototyping, Mobile Design, Interaction, User-centered Design, Graphic Design, Information Architecture, Concept Design, Product Development, Experience Design, Experience &..., Creative Direction, Storyboarding, Concept Development, Product Design, Wire Framing, Typography, Wedding Photography, Commercial Photography, Logo Design, Iconography, Visual Communication, Vendor Management, Design & Ethnographic..., User Interface (UI)..., User Studies, Personas, Field Studies, Contextual Inquiry, Icon Design, Email Design, Corporate Identity, Vision Video Production, Video Storytelling, User Flows, Brainstorm Facilitation, Creative Thinking, Ubiquitous Computing, Keynote, Wizard-Of-Oz Demos, Flinto, Balsamiq,..., Industrial Design, CMF, Color, Material, Finish, Mobile Applications
Education
Art Center College of Design 2006 — 2009
MFA, Media Design Program, 3.9 GPA
Stevenson University (formerly Villa Julie College) 1999 — 2003
BS, Visual Communications Design
University of Rhode Island 1998 — 1999
Geological Oceanography
Occidental College 1997 — 1997
Oceanology
Pella windows and doors of KcMo December 2012 - Present
Algya Construction January 2007 - November 2012
Simma Down Restaurant February 2007 - September 2007
Alltel September 2006 - February 2007
Wireless Advocates March 2005 - September 2006
AT&T September 2004 - March 2005
T-Mobile January 2003 - September 2004
Circuit City January 2001 - January 2003
Skills
Construction, General Construction, Sales Management, Interior Design, Customer Service, Selling, Budgets, Project Planning, Sales, Sales Operations, Training, Customer Satisfaction, New Business Development, Account Management, Contract Negotiation, Inventory Management
Education
Art Institute of Phoenix
Bachelor of Arts, 3d animation
Ultimate Tan October 2013 - Present
T-Mobile October 2008 - Present
Global eTelecom February 2008 - October 2008
Circuit City January 2002 - September 2008
Great American Products August 2007 - February 2008
United States Air Force January 2002 - January 2006
Skills
Onboarding, Call Centers, Sales Operations, Training, Leadership, Management, Recruiting, Coaching, Customer Experience, Customer Retention, Sales, Leadership Development, Team Building, Customer Service, Performance Management, Retail, Time Management
Education
Ashford University 2011 — 2012
B.A, Business Leadership
Columbia Southern University
Master of Business Administration (MBA), Marketing
OKALOOSA WALTON COLLEGE
A.A, General Studies; business management
T-Mobile January 2014 - Present
T-Mobile November 2012 - January 2014
T-Mobile April 2011 - November 2012
REI March 2011 - April 2011
Varolii Corporation April 2008 - August 2010
The Garrigan Lyman Group October 2007 - March 2008
Wyndham Worldwide October 2005 - October 2007
Robert Half International September 2005 - May 2006
McCauley Sound 1998 - 2005
Skills
HTML 5, HTML, CSS3, CSS, JavaScript, jQuery, XHTML, XML, XSLT, SQL, ActionScript, .NET, Visual Studio, Dreamweaver, Photoshop, Illustrator, Adobe Creative Suite, Firebug, Wordpress, PHP, VSS, TFS, Sitecore CMS, StarTeam, Documentum, ClearCase, Google Analytics, Omniture, WebTrends, Coremetrics, Scrum, E-commerce, W3C, Email Marketing, User Interface, CMS, Flash, JIRA, WordPress, HTML5
Education
University of Washington 2003 — 2005
BA, Marketing
Art Institute of Seattle 1996 — 1998
AAA, Computer Animation
Freelance September 2003 - Present
T-Mobile May 2011 - May 2013
iHeartMedia April 2007 - February 2009
Nationwide Mortgage Company October 2005 - April 2007
SPW Productions October 2006 - March 2007
Guess November 2004 - October 2005
Wet Seal, Inc June 2004 - November 2004
Hooters of America January 1997 - June 2001
Skills
Event Management, Advertising, Graphic Design, Illustrator, Photoshop, Adobe Acrobat, Promotions, Problem Solving, Interpersonal Skill, Microsoft Office, HTML, Event Planning, Sales, Management, Press Releases, Recruiting, Public Relations, Email Marketing, Sales Management, Integrated Marketing, Marketing, Merchandising, Retail, Social Media Marketing, Online Marketing, Account Management, Sponsorship, Leadership, Social Networking, Marketing Communications, Training, Marketing Strategy, Sales Operations, B2B, Facebook, Newsletters, Direct Mail, Radio
Education
Art Institute of Philadelphia 2005 — 2006
Bachelor Degree, Fashion Marketing
Art Institute of Philadelphia 2002 — 2003
Associate Degree, Fashion Marketing
Hilti February 2015 - Present
Hilti December 2010 - January 2015
The Scotts Miracle-Gro Company March 2006 - September 2011
Stanley Black & Decker , Inc. October 2008 - October 2010
T-Mobile April 2006 - October 2008
KBco January 2000 - October 2006
Peter Glenn Ski and Sports February 1998 - June 2000
Skills
Computers, Sales, Customer Service, Territory Mgmt, Inventory, Management, SAP, Microsoft Network, Adobe, Citrix, CRM, Networking, iOS, Mobile Networking, Mobile Communications, Mobile Computing, Social Networking, Relationship Management, Troubleshooting, Leadership, Key Account Management, Hardware, Software Installation, Windows, Account Management, Contract Negotiation, Negotiation, Sales Management, Team Building, Sales Operations, Direct Sales, Sales Force Development, New Business Development
Education
Art Institute of Colorado 1997 — 1999
Multimedia, Multimedia
Colorado Mountain College 1995 — 1996
Graphic Design, Graphic Design
T-Mobile August 2014 - Present
Cisco Systems June 2012 - July 2014
T-Mobile May 2006 - June 2012
Macrosoft February 2006 - May 2007
Gulfnet April 2002 - December 2005
Realtime Tech January 2000 - December 2005
Skills
CORBA, SNMP, CMIP, NMS, Perl, Unix Shell Scripting, Weblogic, .NET, C, PL/SQL, Oracle, JavaScript, XML, FoxPro, Solaris, HP-UX, Cisco IOS, Netcool, SDLC, Java Enterprise Edition, Microsoft SQL Server, Integration, Open Source Software, Cisco Technologies, Shell Scripting, Databases, OSS, BSS, DevOps, Granite, Splunk, Opsware, OSI NetExpert, NGOSS, LAMP, WebSphere Application..., Systems Engineering, Fault Management, Configuration Management, J2EE, 4GL, HP Openview, SQL Server, VBScript, VB.NET, RHEL, Network Performance, CCNA, Microsoft Certified..., FCAPS
Education
Ashford University 2015 — 2016
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
Colorado Technical University
Bachelor of Science (BSc), IT Security, 3.80
T-Mobile June 2015 - Present
T-Mobile June 2014 - June 2015
Best Buy April 2013 - June 2014
Best Buy April 2013 - June 2014
Best Buy September 2012 - August 2013
Best Buy June 2010 - September 2012
RadioShack January 2008 - June 2010
Skills
Adept thinker, Innovative Thinker, Develop Unique Solutions, Bilingual, Communication, Sales, Sales Operations, Direct Sales, Marketing Strategy, Economics, Government, Local Government, Business Strategy, Strategic Planning, Retail, Creative Solutions, Strategic Visionary, Customer Engagement, Customer Experience, Strategic Financial..., Market Research, Leadership, Leadership Development, Strategic Leadership, People Development, Energetic Leader, Motivation, Sales Motivation, Inspirational Leader, Saxophone, Profit, Performance Management, Merchandising, Training, Management, Inventory Management, Sales Management, P&L
Education
Ashford University 2015 — 2016
Master of Business Administration (M.B.A.), Business/Managerial Economics
New Mexico State University 2009 — 2012
Bachelor of Arts (B.A.), Political Science and Government
T-Mobile April 2010 - Present
Zonar Systems August 2009 - April 2010
TEKsystems October 2008 - June 2009
Dane-Dane Studios July 2008 - September 2008
AT&T October 2000 - August 2006
US Army October 1996 - October 2000
Skills
Troubleshooting, Telecommunications, Computer Hardware, Networking, Adobe Creative Suite, Help Desk Support, Illustrator
Education
Art Institute of Seattle 2006 — 2008
Associates of Applied Arts, Graphic Design
U.S. Army Signal School 1997 — 1997
GraduateHigh School Diploma
Lincoln High School Tacoma Washington 1992 — 1996
High School Diploma, General Education
Verizon Wireless October 2013 - Present
Frontline Films January 2013 - Present
T-Mobile August 2010 - September 2013
Zale May 2007 - June 2010
DIRECTV March 2004 - August 2006
Skills
Adobe Creative Suite, Adobe Encore, Adobe Photoshop, Adobe Premiere, Adobe After Effects, Adobe Story, Adobe Illustrator, Adobe Audition, Adobe Lightroom, Final Cut pro, Avid Media Composer, Pro Tools, Microsoft Office, Apple OS, DVD Studio Pro, Canon DSLR, Black Magic Cameras, Final Cut Pro, After Effects, OS X, Advertising, Creative Writing, Film Production, Illustrator, Photoshop, Lightroom, Premiere, Video Editing, Video Production, Film
Education
Art Institute of Phoenix
Bachelor's Degree, Digital Filmaker and Video Production, 3.7 GPA Currently
Miami Dade College 2003 — 2006
Associate of Arts (AA), Music production
Houston Z LLC May 2013 - Present
T-Mobile April 2010 - May 2013
YUM! Corporation March 2009 - February 2010
Hebron Beverage November 2007 - February 2009
Skills
Sales, B2B, Management Consulting, Sales Management, Staff Training, Sales Skills Training, Coaching, Cold Calling, Start-ups
Education
Art Institute of Phoenix 2005 — 2006
Associates of Science, Kitchen Management
Trinity High School 1999 — 2003
High School Diploma
Galeria de Cuisine December 2013 - Present
Kenny Hardwork LLC November 2011 - Present
MetroPlus Health Plan August 2009 - Present
Fitted To Match LLC May 2011 - Present
T-Mobile November 2007 - August 2009
Key Access Point Realty October 2003 - September 2007
Remix Da Kickz September 2002 - October 2004
Sony Music Entertainment September 2001 - October 2003
Skills
Art, Drawing, Photography, Graphic Design, Photoshop, Creative Direction, Social Media, Art Direction, Entertainment, Event Management, Blogging, Social Media Marketing, Music Production, Portraits, Non-profits, Microsoft Office, Illustrator, Public Speaking, Event Planning, Advertising, Culinary Skills, Customer Service, Social Networking, Painting, Public Relations, Adobe Creative Suite
Education
Art Institute of Pittsburgh 2011 — 2012
N/A, Graphic Design, N/A
Queensborough Community College 2002 — 2002
N/A, Buisness Managment, N/A
Saint Leo College 1999 — 1999
N/A, Philosophy, Passed Class
Great Lakes Naval Training Center 1998 — 1998
Military Training, Military Training
Sewanahka HS 1997 — 1998
High School Diploma, Buisness Law, 12TH
HS of Telecommunication Art and Technology 1994 — 1997
Transfer, Tv and Radio
T-Mobile January 2005 - Present
Verizon Wireless September 2003 - January 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Troubleshooting, Teamwork, Telecommunications, Team Leadership, Visio, Computer Hardware, Computer Network..., Switches, TCP/IP, VoIP, Wireless
Education
Art Institute of Seattle 1996 — 1998
Associate of Arts (A.A.), Music Business
Kilgore College 1995 — 1996
Computer Science
University of Houston 1991 — 1993
Computer Science
T-Mobile July 2015 - Present
AT&T July 2013 - Present
AT&T Mobility November 2010 - July 2013
Happy Harry's February 2007 - June 2010
Skills
Microsoft Office, Microsoft Excel, POS, Adobe Acrobat, Customer Service, Retail Sales, Quotas, Customer Satisfaction, Sales, Telephone Skills, Data Entry, Retail, Call Centers, Telecommunications, Process Scheduler, Inventory Management, Merchandising, Windows 7, Salesforce.com, Management, Sales Process, Sales Management, Wireless, Customer Retention, Customer Experience
Education
Ashford University 2011 — 2014
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Ashford University
Non-Profit/Public/Organizational Management
Sony Mobile Communications 2013 - Present
MarketStar 2011 - 2013
T-Mobile 2006 - 2011
PHH Mortgage 2005 - 2006
Skills
Sales, Sales Management, Sales Operations, Inventory Management, Customer Service, Customer Satisfaction, Customer Support, Marketing, Employee Training, Training, Hiring Employees, Sales Presentations, Microsoft Office, Adobe Creative Suite, Mobile Technology, Wireless, Retail, Store Management, Account Management, Sales Process, Solution Selling, Mobile Devices, Telecommunications, Team Leadership, Call Centers, Mobile Communications, Direct Sales, Retail Sales, Cellular Communications, Customer Experience, Customer Retention, B2B, Coaching, Cold Calling, Management, Selling
Education
Art Institute of Pittsburgh 2012 — 2015
Bachelor’s Degree, Graphic Design, 3.5
Camden County College 2004 — 2007
Associate’s Degree, Business Administration, 3.3
Collingswood High School 2001 — 2003
High School, General Studies, 3.2
American Woodmark 2011 - Present
T-Mobile 2001 - 2009
Structure 1998 - 2001
Skills
Account Management, Direct Sales, Sales Management, Sales, Pricing, New Business Development, Inventory Management, Cross-functional Team..., Customer Service, Contract Negotiation, Retail, Negotiation, Cold Calling, Sales Process, Team Building, Customer Satisfaction, Leadership, Training, Customer Experience, Team Leadership, Management, Customer Retention, B2B, Sales Operations
Education
Ashford University 2010 — 2011
MBA, Environmental Management
University of Phoenix 2005 — 2008
BS, Marketing & Accounting
Crown College 1998 — 1999
TigerDirect.com October 2011 - Present
CompUSA October 2010 - October 2011
T-Mobile July 2008 - June 2010
T-Mobile July 2008 - November 2008
Best Buy July 2004 - June 2008
Skills
Retail Sales, Business Analysis, Sales Management, Revenue Analysis, Electronics, Sales Rep Training, Customer Service, Store Management, Key Performance..., Consumer Electronics, Sales, Retail, Merchandising, Inventory Management
Education
Art Institute of Fort Lauderdale 2005 — 2007
Associate of Science, Video Production
G. Holmes Braddock Senior High 2000 — 2003
High School Diploma
T-Mobile July 2013 - Present
MarketSource Inc. June 2011 - July 2013
MarketSource Inc. June 2011 - June 2012
ASUA Women's Resource Center August 2009 - May 2012
ActionLink November 2010 - June 2011
Charming Charlie July 2010 - January 2011
Target July 2006 - January 2008
Skills
Technology, Sales Management, Sales, POS, Computers, Computer Proficiency, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Technologies, Windows 7, Windows Vista, iOS, Mobile Devices, Mobile Technology, Mobile Applications, Marketing, Communication, Anthropology, Social Media, Social Networking, Sociology, Tablets, Coordination, Community Outreach, Solution Selling, Account Management, Sales Presentations, Product Marketing, Building Relationships, Team Building, Team Leadership, Team Management, Direct Sales, Event Planning, Leadership, Salesforce.com, Time Management, CRM, Customer Retention
Education
Ashford University 2015 — 2016
Master of Business Administration (MBA), Marketing
University of Arizona 2008 — 2012
Bachelor of Arts (BA), Anthropology
Higley High School 2006 — 2008
T-Mobile April 2015 - Present
T-Mobile March 2015 - March 2015
T-Mobile October 2012 - February 2015
Leisure Lawn February 2008 - November 2012
C.B Lawn Service January 1997 - February 2008
Skills
Management, Sales, Marketing, Wireless, Sales Operations, Leadership, Retail, Telecommunications, Sales Process, B2B, Direct Sales, Customer Retention, Customer Service, Customer Experience, Account Management, Team Leadership, Customer Satisfaction, Cold Calling, Solution Selling, Team Building
Education
Ashford University 2015 — 2017
Bachelor's degree, Communication and Media Studies
Wright State University 1996 — 1999
Texas Army National Guard October 2013 - Present
Army National Guard July 2003 - Present
Stripes Susser Holdings February 2011 - March 2014
T-Mobile May 2006 - January 2011
Circle K July 2003 - January 2006
Skills
Management, Shipping and receiving, Inventory, Transportation Safety, Heavy Equipment Operator
Education
Ashford University 2013 — 2016
Bachelor of Arts (B.A.), Healthcare Administration
PSJA High School, San Juan Tx 78589 1992 — 1995
Diploma, General Academics
AT&T Mobility September 2011 - Present
T-Mobile February 2011 - August 2011
AT&T Mobility October 2008 - March 2011
Sunrise Identity September 2003 - September 2008
Zebra Hill March 2003 - June 2003
Score Marketing Group January 2001 - January 2003
Skills
Program Management, PMO, Project Management, E-commerce, Business Analysis, Project Planning, MS Project, SDLC, Mobile Devices, Management, Leadership
Education
Northwestern College of Business 1984 — 1985
Sunset High School 1980 — 1983
Art Institute of Seattle
Northwestern College of Business
Graduate, Business Administration Program
Skye Wireless, LLC October 2012 - Present
T-Mobile March 2011 - June 2012
T-Mobile July 2010 - April 2011
T-Mobile August 2009 - July 2010
T-Mobile September 2008 - July 2009
AT&T Mobility January 2006 - August 2008
AT&T Mobility October 2003 - December 2005
AT&T Mobility January 2003 - September 2003
AT&T Mobility August 2001 - December 2002
AT&T Mobility July 2000 - July 2001
Skills
Retail, Operations Management, Wireless, Sales Management, Coaching, Training, Customer Retention, Cross-functional Team..., Leadership, Management, Telecommunications, Direct Sales, Customer Experience, Solution Selling, Multi-Unit Management, Account Management, Customer Service, Sales, Business Development, Sales Operations, B2B, Selling, Strategy, Analysis, Project Management, Merchandising, Performance Management
Education
Ashford University 2008 — 2011
Bachelor of Arts, Organizational Management, 3.89
Microsoft May 2015 - Present
Microsoft May 2014 - December 2014
Ericsson February 2014 - May 2014
Microsoft September 2013 - January 2014
Ericsson December 2012 - September 2013
T-Mobile February 2010 - July 2012
T-Mobile February 2008 - February 2010
T-Mobile November 2006 - February 2008
Wireless Advocates November 2004 - November 2006
Renkins Inc. (Ethan Allen) 2000 - 2002
Skills
Supply Chain, Cross-functional Team..., Forecasting, Project Planning, SAP, Procurement, Project Management, Program Management, Retail, Telecommunications, Analysis, Microsoft Excel, Customer Service, Operations Management, Software Documentation, Warehousing, Budgets, Product Development, Inventory Control, Sales, Microsoft Office, Continuous Improvement, Retail Replenishment, Visio, Process Scheduler, Demand Planning, JDA, Access, Microsoft SQL Server, PowerPoint, Sales Management, Reverse Logistics, Adobe Software, Microsoft Visio, Adobe Photoshop, Project Coordination, Project Delivery, Slotting, Freight Payment, Order Management, Cross-functional..., Process Flow..., BOMs, Plex, Graphics, Variance Analysis, Purchase Orders, Costings
Education
Art Institute of Seattle 2000 — 2002
AA, Animation, 3.8
Tyee High School
High School, General Studies, focusing on Art and Music
T-Mobile November 2012 - Present
Denali Advanced Integration April 2011 - October 2012
PMI May 2001 - 2010
PMI June 2000 - May 2001
Larson long term care 1998 - 2000
PSIM June 1995 - June 1999
Keane October 1993 - June 1995
Skills
Virtualization, Puppet, Ruby, Linux, Data Center, Disaster Recovery, IT Strategy, Integration, Networking, Troubleshooting, Management, VMware, Enterprise Software, Firewalls, System Deployment, Leadership, Microsoft Exchange, Vendor Management, Network Security, IT Management, Project Management, SharePoint, Managed Services, ITIL, Cloud Computing, Infrastructure, Technical Support, Windows Server, Software Packaging, Telecommunications, Databases, Hardware, Process Improvement, Information Technology, Strategy, System Administration, VMware ESX, Mac OS X, SCCM, Datacenter..., IT Operations, Microsoft SQL Server, Windows, IT Service Management, Microsoft Technologies, jQuery, System Automation
Education
Ashford University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Franklin Covey Professional Development 2008 — 2008
Certification, Leadership: Great Leaders, Great Teams, Great Results
Rockhurst University 2008 — 2008
How to get more organized
TELA 2008 — 2008
Certification, Technology Leadership
Franklin Covey Professional Development 2007 — 2007
The 7 Habits of Highly Effective People Signature Program
Lakes High School 1989 — 1991
Highmark Health April 2015 - Present
Highmark January 2014 - April 2015
Highmark July 2013 - December 2013
Abraxas Youth & Family Services September 2012 - July 2013
Abraxas Youth & Family Services March 2011 - August 2012
T-Mobile October 2007 - March 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Access, Adobe Photoshop, Adobe In Design, Adobe Dream Weaver, Adobe Illustrator, QuarkXPress, Logo Design, Web Page Design, Corporate Branding, Personal Branding, Packaging Design, Photography, Adobe Flash, Basic HTML, Photo editing, Web Design, InDesign, Illustrator, Photoshop, Dreamweaver, Marketing, Graphic Design, Painting, Illustration, Adobe Creative Suite, Advertising, PowerPoint, Sales, Access
Education
Art Institute of Pittsburgh 2009 — 2013
Bachelor's degree, Graphic Design
Boardman High School
Heinrich Marketing April 2015 - Present
Freelance / Independent June 2010 - Present
Heinrich Marketing June 2013 - April 2015
Western Oklahoma State College May 2012 - January 2013
Diesel Displays May 2011 - December 2011
Warming Hut Ski & Board August 2008 - May 2010
T-Mobile August 2005 - December 2007
Skills
Graphic Design, Illustrator, InDesign, Photoshop, Logo Design, Posters, Adobe Creative Suite, Adobe Muse, Print Production, Layout, Copywriting, Copy Editing, Digital Photography, Brand Development, Brochures, Microsoft Office, Social Media, Graphics
Education
Art Institute of Dallas 2008 — 2010
Associate of Arts (A.A.), Graphic Design
Semester at Sea 2010 — 2010
International/Global Studies
ShopVisible, LLC March 2013 - July 2015
GT Software October 2012 - March 2013
Bank of America June 2010 - October 2012
SERVE May 2011 - July 2011
T-Mobile November 2009 - June 2010
Electrolux Major Appliances June 2009 - November 2009
Skills
Banking, Outstanding Customer..., Sales Operations, Customer Satisfaction, Call Center, Teamwork, Training, Customer Retention, Retail, PeopleSoft, Access, Sales, Inventory Management, Outlook, Visio, Team Leadership, Process Improvement, Data Analysis, Credit, Team Building, Microsoft Excel, Account Management, Sales Management, Customer Service, Leadership, Call Centers, Microsoft Word
Education
Ashford University 2013 — 2014
Master of Business Administration (MBA), Forbes School of Business
Augusta State University 2007 — 2012
BBA, Management Information Systems
Augusta State University, James M. Hull College of Business 2007 — 2012
Bachelor of Business Administration, Management Information Systems
The Hull Career Academy
Equipment Data Associates November 2014 - Present
Randall-Reilly November 2014 - Present
Verizon Wireless August 2005 - July 2013
Countrywide Mortgage Services June 2005 - August 2005
Sprint March 2004 - June 2005
American TV September 2003 - March 2004
T-Mobile October 2001 - September 2003
Skills
Networking, Lead Generation, Cold Calling, Trade Shows, Solution Selling, New Business Development, Marketing, Qualifying Prospects, Customer Retention, Account Management, B2B, Consultative Sales..., Direct Sales, Sales, Creative Problem Solving, Negotiation, Customer Engagement, Quotas, Social Networking, Funnel Optimization, Marketing Intelligence, Strategy, Sales Presentations, Sales Process, Online Marketing, Salesforce.com, Process Improvement, Microsoft Dynamics, Event Planning, Microsoft Office, Sales Operations, SEO, Merchandising, Sales Management, Customer Satisfaction, Inventory Management, Customer Service, Telecommunications, Retail, Mobile Technology
Education
Ashford University 2010 — 2012
Master of Arts, Organizational Management- Global Management, 3.45 GPA
Cardinal Stritch University 2004 — 2007
Bachelor of Science, Business Management, 3.62
Mount Mary University 2005 — 2005
Bachelor of Science
Milwaukee Area Technical College 1999 — 2003
Communication, General
T-Mobile January 2014 - Present
T-Mobile June 2012 - January 2014
T-Mobile May 2010 - June 2012
T-Mobile October 2009 - May 2010
T-Mobile January 2009 - October 2009
T-Mobile January 2007 - January 2009
T-Mobile July 2006 - January 2007
T-Mobile June 2004 - July 2006
Skills
Bilingual Proficiency, Organization, Analytical Skills, Training, Translation, Communication, Customer Satisfaction, Facilitators, Microsoft Excel, Quality Assurance, Call Center, Call Monitoring, Call Quality, Performance Management, Management, Staff Development, Teamwork, Team-oriented, Call Centers, Leadership Development, Quality Management, Customer Service, Outsourcing, Telecommunications, Business Analysis, Workforce Management, Technical Support, Analysis, Leadership, Customer Experience, Contact Centers, Vendor Management, Professional..., Avaya, Sales
Education
Ashford University 2015 — 2019
Bachelor’s Degree, Business Leadership
Pharr San Juan Alamo High School 1999 — 2002
Diploma, High School/Secondary Diplomas and Certificates
Aaron's, Inc May 2015 - Present
Chosen Dezyne Enterprises LLC March 2011 - Present
Community Loans of America August 2011 - April 2015
Insight Global August 2011 - March 2012
E-NetComputers LLC February 2010 - October 2011
T-Mobile March 2010 - August 2011
Omnilink Systems October 2008 - July 2009
Skylight Financial April 2006 - March 2008
WorldCom 1998 - 2002
Skills
Microsoft Exchange, Troubleshooting, Cisco Technologies, Microsoft Office, Windows, Management, Ubuntu, Nagios, Red Hat Linux, Technical Support, DNS, Software Installation, MIcrosoft Windows Server, Microsoft Exchange..., Novell Netware, Cisco, Microsoft Windows..., Business Management, RAID, SharePoint, VoIP, Adobe Fireworks, FrontPage, Microsoft Expression, Kompozer, Entrepreneurship, adobe illustrator, Networking, Windows Server, Leadership, Customer Service, Operating Systems, SaaS
Education
Ashford University 2009 — 2011
B.S., Business Management Information Systems
Essex County College 2002 — 2004
AAS, Computer Science
Expedia July 2012 - Present
T-Mobile June 2007 - July 2012
Triad Financial Services, Inc. October 2005 - January 2007
Herbalife June 2003 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Outlook, Windows
Education
Art Institute of Dallas 2010 — 2013
Bachelor of Arts (BA), Interior Design, 3.2
Milam Mazda January 2015 - Present
T-Mobile October 2013 - Present
The Cellular Connection March 2012 - Present
T-Town SOUND April 2000 - Present
Moorehead Communications March 2012 - October 2013
Bruce Titus Automotive Group August 2004 - August 2009
Skills
Retail, Sales, Sales Management, Social Media Marketing, Customer Retention, Marketing, Customer Service, Inventory Control, Sales Operations, Account Management, Cold Calling, Customer Satisfaction, Sales Process, Online Advertising, Direct Sales, Marketing Strategy, Leadership
Education
Art Institute of Seattle 1995 — 1997
Associate of Arts (A.A.), Television production/Promotions
T.D. Griffin Photography April 2011 - Present
National Performance Agency October 2005 - Present
T-Mobile February 2005 - October 2005
Skills
Leadership, Quality Assurance, Time Management
Education
Art Institute of Pittsburgh 2010 — 2017
Working towards Bachelors, Photography, Part-Time Sophmore
T-Mobile April 2014 - Present
Tarrant County Credit Union April 2012 - October 2013
Adecco Temp Service/ Alcon Labs June 2011 - April 2012
Wells Fargo Bank January 2011 - June 2011
Checksmart March 2008 - September 2010
Advance America September 2006 - January 2008
Central Star Credit Union August 1999 - August 2006
Skills
Customer Service, Accounting, Data Analysis, Data Entry, Time Management, Accounts Receivable, Accounts Payable, Microsoft Office, ATM networks, Finance, Payroll, General Ledger, Auditing, Fixed Assets, Internal Controls, Bookkeeping, Account Reconciliation, Team Building, Human Resources, Leadership
Education
Ashford University 2012 — 2014
Master of Business Administration (MBA), Finance
Ashford University 2009 — 2012
Bachelor, Accounting, 3.3
T-Mobile May 2012 - Present
T-Mobile December 2006 - July 2012
US Small Business Administration February 2005 - September 2006
Sprint Nextel 2002 - 2002
Citi 1999 - 2001
Sprint Nextel 1999 - 2000
Skills
Call Center Development, Change Management, Team Building, Quality Assurance, Customer Service, Call Center, Coaching, Interviewing, Call Centers, Performance Management, Leadership, Training, Interviews, Cross-functional Team..., Management, Recruiting, Customer Experience, Team Leadership
Education
Indian River Community College 1996 — 1997
Art Institute of Fort Lauderdale 1993 — 1996
Associats, Music and Video Business
T-Mobile May 2014 - Present
AT&T September 2009 - April 2014
The Wireless Experience June 2007 - June 2009
Skills
Telecommunications, Customer Satisfaction, Vendor Management, Customer Service, Sales, Call Centers, Management, Customer Experience, Customer Retention, Wireless, Sales Management, Team Leadership, Retail, Direct Sales, Account Management, Sales Operations, Microsoft Office, Project Management, Team Management, Team Building
Education
Thomas Edison State College 2010 — 2015
Ashford University
T-Mobile November 2012 - Present
AT&T Mobility August 2011 - November 2012
Skills
Fashion Design, Fashion History, Fashion Photography, Photography, Event Management, Event Planning, Product Marketing, Direct Marketing, Marketing, ADULT PRODUCTS, ROMANCE PRODUCTS, Cellular Communications, Customer Retention, Management, Retail, Sales, Telecommunications, Customer Experience, Direct Sales, Mobile Devices, Customer Service, Team Leadership, Customer Satisfaction, Account Management, Sales Management, Microsoft Office, Leadership, Sales Operations, Project Management, Wireless, Team Building, Networking
Education
Art Institute of Philadelphia 2006 — 2010
FASHION MARKETING, Fashion Merchandising
Art Institute of Philadelphia 2006 — 2010
FASHION MARKETING, Fashion/Apparel Design
BRADLEY ACADEMY York P.A. 2005 — 2006
Fashion Design, Fashion Design
Amore Dolci January 2011 - Present
T-Mobile March 2008 - September 2010
Education
Art Institute of Fort Lauderdale
Associate in Science, Baking and Pastry, 3.8
T-Mobile March 2000 - Present
U.S. Cellular March 1992 - March 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, GSM, UMTS, Ethernet, LTE, Wireless Networking, T-1, Management, 3G, 4G, CDMA, Cellular Communications, IP, Microwave, RF, Telecommunications, Troubleshooting, VoIP, Wireless
Education
Asheville-Buncombe Technical Community College 1989 — 1992
none, Electrical and Electronics Engineering
Deloitte Digital August 2015 - Present
Cyanogen Inc January 2014 - July 2015
Deloitte Digital May 2012 - January 2014
Nordstrom Direct October 2011 - May 2012
frog April 2011 - July 2011
Urban Influence Design Studio January 2011 - February 2011
Kiha Software September 2010 - December 2010
Microsoft September 2009 - September 2010
UIEvolution February 2007 - March 2009
T-Mobile 2009 - 2009
Skills
User Interface Design, Information Architecture, Mobile Devices, User Experience, User Interface, Visual Design, User Experience Design, Graphic Design, Android, Mobile Technology, Interaction Design, Wire Framing, Mobile Design, Graphics, Mobile Applications, Wireframes, Information Design, User-centered Design
Education
Art Institute of Seattle 2002 — 2005
Bachelor of Fine Arts (B.F.A.)
Premera Blue Cross June 2012 - Present
T-Mobile October 2011 - June 2012
Microsoft October 2009 - October 2010
Boeing October 2006 - October 2009
Microsoft May 2004 - October 2006
Microsoft February 2006 - June 2006
Action Engine January 2005 - February 2006
Ravenworks April 2001 - December 2005
WA National Guard 2000 - 2004
Modern Digital June 2000 - May 2001
Skills
Illustrator, User Interface Design, Flash, Illustration, User Interface, Interaction Design, User Experience, HTML, Management, CSS, JavaScript
Education
Art Institute of Seattle 1997 — 1999
Associates of Applied Arts, Visual Communications; Graphic Design, Advertising, Illustration
T-Mobile March 2013 - Present
Marriott April 2012 - September 2012
TGI Fridays September 2010 - April 2012
Red Robin August 2008 - September 2010
Skills
Customer Satisfaction, Customer Service, Sales, Food & Beverage, Banquets, MICROS, Restaurants, Sales Operations, Restaurant Management, Customer Experience, Customer Retention, Menu Development, Food, Management, Inventory Management, Hotel Management, CompTIA Network+, POS, Training, Hotels, Cisco Technologies, Cisco IOS, Cisco Routers, Windows 7, Windows 8, Linux, Ubuntu, Catalyst Switches, Cellular Communications, Routing Protocols, Protocol Stacks, Networking Protocol, L2/L3 protocols, Router Configuration, Wireless Routers, PC building, CompTIA A+
Education
The Community College of Baltimore County 2013 — 2015
Associate's Degree, Computer Systems Networking and Telecommunications, 4.0
Art Institute of Pittsburgh 1996 — 1998
Graphic Design
a5studios January 2014 - Present
a5studios February 2008 - Present
T-Mobile June 2013 - December 2013
Sprint January 2011 - January 2012
Skills
Web Design, Web Development, Web Services, Internet, Web Applications, Mobile Applications, Applications, jQuery, jQuery UI, jQuery Mobile, HTML 5, User Experience, XHTML, Front-end
Education
Art Institute of Colorado 2009 — 2013
Bachelor of Arts (B.A.), Web Page, Digital/Multimedia and Information Resources Design
T-Mobile June 2011 - Present
T-Mobile March 2010 - Present
T-Mobile March 2008 - Present
Comair October 2004 - July 2007
Skills
Customer Service, Telecommunications, Sales, Customer Experience, Team Leadership, Account Management, Wireless, Team Building, Mobile Devices, Training, Product Management, Outlook
Education
Ashford University 2008 — 2013
Bachelor of Arts (BA), Business Administration and Management, General
supply chain online.LLC 2013 — 2013
Certification, Fundamentals of Supply Chain Management
BSAB 2012 - Present
AT&T April 2014 - September 2014
T-Mobile November 2013 - March 2014
AT&T February 2013 - May 2013
AT&T August 2012 - November 2012
Presidio March 2012 - May 2012
T-Mobile May 2011 - March 2012
Amdocs October 2010 - May 2011
T-Mobile August 2007 - December 2010
T-Mobile April 2002 - August 2007
Skills
SQL, Solaris, HP-UX, XML, Operating Systems, XP, Windows Server, HTML, Windows 7, VMware ESX, C, Scripting, Windows Vista, Resource Management, Enterprise Architecture
Education
Ashford University 2009 — 2012
Under Graduate, Sociology
Bellevue College 2007 — 2008
Social Science
LWTC 1995 — 1999
Business, Accounting & Computer Science
Self-employed June 2009 - Present
T-Mobile August 2012 - March 2013
Skills
Concept Development, Painting, Adobe Creative Suite, Mac OS, Windows
Education
Art Institute of Atlanta 2011 — 2014
Bachelor of Fine Arts (BFA), Web Design
Bauder College 2006 — 2010
Associate's degree, Graphic Design
Boeing 2012 - Present
T-Mobile 2006 - 2011
PRO Sports Club 1990 - 2006
PRO Pulse Magazine 1998 - 2001
Cabochon Technologies 1997 - 2000
United States Marine Corps 1987 - 1995
Skills
Troubleshooting, Network Operations, GSM, Telecommunications, Billing Systems, Billing, Customer service, Professional..., Customer Service, Computer Network..., Integration, SharePoint, System Deployment, Software Documentation, Unix, Security, Wireless, Vendor Management
Education
Art Institute of Seattle 1995 — 1996
AA, Computer Animation
Bishop Ward High School June 2014 - May 2015
Kansas City Kansas School Foundation for Excellence June 2008 - December 2012
Missouri Gas Energy January 2004 - June 2008
T-Mobile November 2002 - January 2004
Kansas City Board Of Public Utilities June 1984 - July 2001
Skills
Fundraising, Volunteer Management, Budgeting, Customer Service, Account Management, Public Speaking, Marketing Communications, Customer Relations, Non-profits, Strategic Planning, Event Planning, Team Building, Public Relations, Media Relations, Writing, Program Management, Research, Advertising, Program Development, Event Management, Microsoft Office, Problem Solving, Coaching, Grant Writing, Change Management, Community Relations, Community Outreach, Operations Management, Social Media, Special Events, Marketing Strategy, Contract Negotiation, Negotiation, New Business Development, Social Media Marketing, Promotions, Newsletters, Editing, Online Marketing, Budgets, Community Development, Leadership, Nonprofits, Training, Management, Entrepreneurship, Policy, Strategic Communications, Marketing, Grants
Education
Ashford University 2011 — 2014
Bachelor's Degree, Organizational Leadership, 3.0
Ashford University 2009 — 2011
Associate's degree, Business Administration and Management, General, 3.0
F.L. Schlagle High School
HomeServe USA July 2011 - Present
T-Mobile March 2006 - June 2011
T-Mobile March 2001 - March 2006
Skills
Customer Service, Analysis, Customer Experience, Microsoft Office, Business Process..., Call Center, Performance Management
Education
Bethel College (TN) 2011 — 2014
Accounting and Business/Management
Art Institute of Pittsburgh 2007 — 2011
Interactive Media Communications and Web Design
Asbury Theological Seminary May 2015 - Present
Digital Media Productions 2013 - Present
T-Mobile February 2015 - Present
Asbury Theological Seminary August 2010 - May 2015
Woodford Reserve 2014 - February 2015
Skills
Video Production, Final Cut Pro, Video Editing, Editing, Video, Photography, Social Media, Graphic Design, Photoshop, Social Media Marketing
Education
Asbury Theological Seminary 2011 — 2014
Master's degree, Intercultural/Multicultural and Diversity Studies
Cornerstone University 2004 — 2008
Associate's Degree, Computer Information Systems
Move For Hunger August 2015 - Present
T-Mobile October 2009 - Present
Foster and Adoptive Family Services (FAFS) 2006 - Present
City Year 2012 - 2012
Skills
Customer Retention, Wireless, Sales Management, Customer Experience, Customer Satisfaction, Call Centers, Telecommunications, Sales Operations, Microsoft Office, Customer Service, Microsoft Word, Leadership, PowerPoint, Public Speaking, Management, Microsoft Excel, Sales, Social Media, Cold Calling, Mobile Devices, Sales Process, Solution Selling, Time Management, Social Networking, Team Leadership, Event Planning, Team Building, Training, Marketing, Social Media Marketing, Retail, Research, Salesforce.com, VoIP
Education
Ashford University 2015 — 2017
Master of Public Administration (M.P.A.)
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (B.A.), Communication and Information & Human Resource Management
Middlesex County College
Associate of Arts (A.A.) & Associate in Fine Arts (A.F.A), Double Major
USAA February 2011 - Present
T-Mobile March 2007 - December 2010
Education
Ashford University 2012 — 2014
Bachelor's Degree (Pursuant), Information Technology
Rocket Media 2015 - Present
U-Haul International, Inc. July 2014 - March 2015
MindFrost Solutions 2012 - September 2014
U-Haul International, Inc. November 2011 - July 2014
Apple October 2007 - July 2012
FranklinCovey July 1999 - July 2005
T-Mobile 2001 - 2003
Skills
HTML, CSS, CSS3, JavaScript, jQuery, jQuery UI, jQuery Mobile, HTML 5, Flash, Layout, Graphic Design, Typography, User Interface Design, Web Development, Interaction Design, Web Design, Front-end, Dreamweaver, Website Development, User Experience, Mobile Applications, Mac, User Experience Design, User-centered Design, Graphics, Photoshop, Information Architecture, iOS, WordPress, Logo Design, OS X, Adobe Creative Suite, Multimedia, Wireframes, iPhone, Flash Animation, Art Direction, Sharks, iPhoto, Fondant, Telepathy, Wizard, Explosives, Ninja Skills
Education
Art Institute of Phoenix 2004 — 2007
Bachelor of Arts (B.A.), Art and Design
Michigan Technological University 2001 — 2002
CS50
I forgot the name...
Keller Williams Realty Northwest Montana August 2014 - Present
Joni McKiernan at RE/MAX Glacier Country October 2013 - August 2014
Dean & Leininger of Kalispell August 2012 - February 2013
Hazardous Designs November 2008 - June 2012
T-Mobile October 2006 - October 2008
Hornall Anderson Design Works July 2006 - June 2007
Custom Control Concepts April 2004 - February 2006
Hazardous Designs November 2002 - March 2004
Augustine & Associates March 2002 - October 2002
Palmer Advertising, LLC July 2000 - October 2001
Skills
Adobe Creative Suite, Microsoft Office, Apple Macintosh, Newsletters, Project Management, Internal Communications, Cross-functional Team..., Typography, Creative Direction, Art Direction, Layout, Corporate Identity, InDesign, Graphic Design, Brochures, Advertising, Illustrator, Packaging, Corporate Branding, Logo Design, Web Design, Posters, Illustration, Mac, Graphics, Direct Mail, QuarkXPress, SEO, Flyers, User Interface Design, Pre-press, Catalogs, Branding & Identity, Facebook, Brand Development, Creative Strategy, Trade Shows, Art, Social Media, Adobe Acrobat, Creative Services, Image Manipulation, Marketing, Email Marketing
Education
Connole Morton Real Estate Salesperson Certification 2014 — 2014
Real Estate, Passed Both Connole Morton Certification Course Exam and AMP National and State
McKissock LP 2013 — 2013
Online Certificate Program Pre-Exam Coursework, Real Estate And Property Management, Passed with an 89% on Exam
Art Institute of Colorado 1989 — 1992
Associates, Graphic Design/Visual Communications
T-Mobile November 2005 - Present
Sprint Nextel August 2002 - November 2005
The Children's Place November 2001 - August 2002
Skills
Customer Retention, Customer Experience, Driving Results, Retail, Loss Prevention, Store Management, Merchandising, Customer Satisfaction, Visual Merchandising, Sales Operations, Sales Management, Retail Sales, Store Operations, Profit, Direct Sales, Account Management, Marketing Strategy, P
Education
Ashford University 2015 — 2016
Organizational Management, Organizational Leadership
California State University-San Bernardino 1997 — 2000
BA, Psychology
Eveo April 2013 - Present
Eveo December 2010 - April 2013
T-Mobile March 2010 - June 2010
easyCOOLnow.com July 2009 - February 2010
Zinio LLC October 2007 - July 2009
Restoration Hardware August 2003 - September 2007
Internet Book Exchange April 2002 - August 2003
Visual Insights May 2001 - April 2002
XUMA December 1999 - May 2001
Oacis Healthcare Systems September 1997 - December 1999
Skills
ActionScript, Flex, PureMVC, Robotlegs, Parsley, HTML 5, CSS3, JavaScript, JSON, XML, OOP, SDLC, Visual Studio, Qt, C++, Xcode, Objective-C, iOS, MySQL, PHP, Subversion, Eclipse, Web Development, Agile Methodologies, User Experience, CSS, Flash, Architecture, Scrum, Databases, Mobile Applications, Information Architecture, Java, User Interface Design, E-commerce, .NET, Microsoft SQL Server, C#, Git, HTML, JIRA, PostgreSQL, HTML5
Education
ArtCenter College of Design
Pierce College
University of Southern California
LSI July 2010 - Present
Freelance December 2003 - Present
Mobile Wireless Vision November 2007 - October 2009
T-Mobile April 2004 - October 2009
T-Mobile USA April 2004 - October 2009
T-Mobile 2004 - 2006
Mobile USA April 2005 - November 2005
Skills
Logo Design, Graphic Design, Adobe Creative Suite, Mac, After Effects, Illustrator, Advertising, Photoshop, Multimedia, Final Cut Pro, Modeling, Video, Animation, Video Editing, Photography, Microsoft Office, Video Production, Film Production, Project Management, Premiere, Flash, Film
Education
Art Institute of Phoenix
Bachelor of the Arts
T-Mobile December 2009 - Present
Skills
Microsoft SQL Server, Optimization, Database Design, Data Warehousing, Business Intelligence, Data Architecture, Data Analysis, Reporting & Analysis, KPI Dashboards, MDX, SSAS, TFS, SSIS, Tableau, Business Objects, Data Acquisition, Automation, Test & Measurement..., Visual Studio Team..., Office 365
Education
Art Institute of Seattle 1998 — 2000
Associate’s Degree, Audio Production
Howard University 1992 — 1997
BSEE, Electrical Engineering
KCI Wireless May 2014 - Present
Ma Cherie Amor Professional Services March 2009 - Present
Apple June 2011 - May 2014
Verizon Wireless June 2006 - March 2009
T-Mobile February 2004 - June 2006
Wireless Retail May 2003 - February 2004
Blue Communications July 2002 - December 2002
T-Mobile August 2001 - June 2002
Sprint October 1999 - August 2001
Sprint August 1998 - October 1999
Skills
Wireless, Direct Sales, Management, Sales, Customer Experience, Telecommunications, Training, Retail, Coaching, Mobile Devices, Customer Service, Merchandising, Leadership, Solution Selling, Troubleshooting, Product Marketing, Customer Retention, Team Leadership, Product Management, Cellular Communications, Mobile Technology, Networking, Event Management, Retail Sales, Team Building, Sales Presentations, Store Management, iPhone, OS X, Teamwork, iLife, iWork, Microsoft Office, Account Management, Marketing, Customer Satisfaction, New Business Development, Sales Management, Sales Operations, Sales Process
Education
Ashford University 2008 — 2008
No, General Business
Heritage Academy 1984 — 1988
Diploma, Business
T-Mobile July 2012 - Present
Academy Sports + Outdoors October 2007 - July 2012
Houston Can! Academy December 2005 - July 2007
KRBE Radio August 2005 - December 2005
Skills
Event Management, Budgeting, Outlook, Excel, Word, Customer Relations, PowerPoint, Marketing Strategy, Contract Management, Negotiation, Event Planning, Promotions, Customer Service, Microsoft Office, Social Media, Budget Management, Retail, Facebook, Account Management, Inventory Management, Budgets, Human Resources, Advertising, Public Relations, Sales, Fundraising, Direct Marketing, Microsoft Excel
Education
Ashford University 2015 — 2016
Master of Business Administration (M.B.A.), Project Management
Prairie View A&M University 2001 — 2005
Bachelors of Arts, Mass Communications; Business
T-Mobile June 2015 - Present
AT&T March 2014 - March 2015
Brandsmart USA February 2013 - March 2014
Sears Holdings Corporation January 2012 - February 2013
Skills
Direct Sales, Consumer Electronics, Military Training, Military Experience, Sales Presentations, Technical Support, Creative Writing, Creative Problem Solving
Education
Ashford University 2013 — 2016
Bachelor's Degree, Public Relations and Marketing, 3.0
T-Mobile July 2014 - Present
Jones Lang LaSalle August 2013 - July 2014
Jones Lang LaSalle July 2012 - August 2013
Jones Lang LaSalle September 2011 - July 2012
Jones Lang LaSalle August 2009 - September 2010
Johnson Controls April 2008 - July 2009
Skills
Procurement, Contract Management, Time Management, Supply Chain, Teamwork, Purchasing, Project Planning, Vendor Management, Contract Negotiation, Customer Service, Budgets, Supply Management, Facilities Management, Sales, Construction Management, Property Management, Operations Management, Corporate Real Estate, Supplier Development, Inventory Control, Management, Project Management, Process Improvement, Negotiation
Education
Art Institute of Seattle 1991 — 1994
AA, Interior Design
Beats by Dr. Dre March 2014 - Present
The Learning Werks July 2010 - March 2014
T-Mobile July 2009 - July 2010
BCBG Max Azria October 2007 - July 2009
Hot Topic October 2006 - October 2007
Monster Cable Products September 2003 - September 2006
Gap Inc. October 1999 - September 2003
Good Guys Inc. February 1992 - October 1999
Western Medical Center June 1990 - December 1991
Disneyland Resort September 1987 - June 1990
Skills
Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Microsoft Office, Classroom Management, Classroom Design, Classroom Delivery, Classroom Assessment, Instructional Design, Training Delivery, Hands-on Training, Instructor-led Training, Strategic Consulting, Consultation, Retail Sales, Retail Marketing, Marketing Research, Marketing Management, Job Coaching, Presentation Coaching, Creative Writing, Technical Writing, Report Writing, Copywriting, Photoshop, InDesign, Persuasive Presentations, Management, Training, Sales, Retail, Coaching, Business Development, Staff Development, Project Management, Selling Skills, Employee Relations, Human Resources, CRM, Selling, Program Management, Team Management, Interviews, Marketing Strategy, Onboarding, Customer Satisfaction, Succession Planning, Leadership, Workshop Facilitation, Illustrator
Education
Ashford University 2013 — 2016
Bachelor of Arts (B.A.)
The Art Institute of Orange County 2011 — 2013
Fullerton College 1988 — 1990
Bank of America June 2014 - November 2014
T-Mobile November 2010 - June 2014
Art Center College of Design March 2012 - August 2012
Air China August 2010 - February 2011
Skills
Illustration, Oil Painting, Art, Sculpture, Photoshop, Illustrator, InDesign, Designs, Building Relationships, Sales, Customer Service, Keynote, Adobe Creative Suite, Graphic Design, Drawing, Painting, Microsoft Office, Logo Design
Education
Art Center College of Design 2012 — 2015
Bachelor's degree, Illustration, Graduated with Honor
Pasadena City College 2009 — 2011
Associate's degree, Illustration
T-Mobile June 2014 - Present
Skills
Customer Service, Management, Microsoft Office, Project Management, Inventory Control, Sales, Sales Management
Education
Art Institute of Colorado 2011 — 2015
Bachelor's Degree, Fashion Marketing, Senior
Riverside Communite College 2009 — 2011
Associate's Degree, Design and Visual Communications, General
Creativebaby inc. February 2015 - March 2015
Private art instruction June 2012 - October 2013
T-Mobile April 2010 - July 2011
Skills
Photoshop, Microsoft Office, Graphic Design, Microsoft Word, PowerPoint, Illustrator, Adobe Creative Suite, InDesign, Painting, Digital Painting, Polymer Clay, Keynote, Drawing
Education
ArtCenter College of Design 2012 — 2015
Bachelor’s Degree, Illustration
Mt. San Antonio College 2008 — 2010
Associate’s Degree, Liberal Arts
Unknown Prospect January 2013 - Present
T-mobile October 2005 - Present
Digital ka-os September 1990 - Present
TC's Lounge 2006 - March 2012
chroma copy June 1997 - May 2002
Billiak Pictures December 1995 - August 1997
Realstyle Magazine June 1994 - August 1995
fantasy boats June 1993 - August 1995
Skills
Web Design, Corporate Identity, Airbrush Illustrator, Digital Photography, Photoshop Expert, Fashion Photography, Event Videography, Portrait Photography, Post Production, Family Photography, Photography, Photoshop, Portraits, Commercial Photography, Image Manipulation, Event Photography, Architectural..., Black & White, Headshots, Image Editing, Lightroom, Photojournalism, Studio Lighting, On Location, Studio Photography, Wedding Photography, Photos, Still Life, Social Media, Editorial Photography, Commercial Product...
Education
Art Institute of Pittsburgh 1990 — 1993
Associate of Arts (A.A.), Illustration, Fine Art
T-Mobile February 2014 - Present
Citizens Financial Group 2009 - 2011
Education
Art Institute of Pittsburgh 2008 — 2010
Bachelor of Architecture (B.Arch.), Interior Design
T-Mobile January 2015 - Present
iQor April 2012 - January 2015
Motor Coach Industries April 2011 - May 2012
Reynolds Packaging May 2008 - May 2009
Ivy Hill October 2007 - May 2008
MeadWestvaco January 2007 - October 2007
AGI Media Packaging December 2002 - December 2006
AGI Media Packaging December 2002 - December 2006
AGI Media Packaging September 2001 - December 2002
AGI Media Packaging September 2001 - December 2002
Skills
Materials Management, Purchasing, Procurement, Inventory Management, SAP, Operations Management, Supply Chain, Continuous Improvement, Management, Strategic Sourcing, MRP, Training, Supply Chain Management, Lean Manufacturing, Process Improvement, Manufacturing, Sales, Logistics, Pricing, Cross-functional Team..., Supply Management, Forecasting, Warehousing, Logistics Management, Global Sourcing, Shipping, Production Planning, Supplier Evaluation, Warehouse Management, Packaging, Distribution Center..., Analysis, ISO, Inventory Control, Six Sigma, Kaizen, Negotiation, Strategic Planning, Vendor Management, Team Building, Customer Service, New Business Development, Quality Assurance, 5S, Microsoft Office, Supply Chain..., Contract Negotiation, Program Management, Leadership, Product Development
Education
Ashford University 2015 — 2016
Master of Business Administration (MBA), Supply Chain Management
University of Phoenix 2008 — 2010
Bachelor's, Operation/Supply Chain Management
Jefferson Community College US-Kentucky-Louisville
Associate Degree, Liberal Arts and Sciences/Liberal Studies
The Pet Spot - Boutique for Cats & Dogs July 2013 - Present
Sons of Norway January 2013 - January 2015
Sprint March 2013 - July 2013
Colony Brands, Inc. September 2012 - November 2012
T-Mobile March 2008 - March 2012
T-Mobile October 2000 - March 2008
United States Department of Defense September 1998 - October 2000
Skills
Entrepreneurship, Management, Retail Sales, Call Centers, Wireless, Telecommunications, Cellular Communications, Mobile Telephony, Visual Communication, Visual Merchandising, Visual Arts, Photography
Education
University of Phoenix-Colorado Campus 1993 — 1997
Bachelor of Science, Business Management
Art Institute of Colorado 1988 — 1990
Associate of Arts, Fashion Illustration
AT&T August 2008 - April 2011
T-Mobile October 2006 - July 2008
Apple Retail March 2006 - July 2007
Skills
Creative..., Editing, Film, Film Production, Multimedia, Writing, Social Media, Mac, Blogging, Computer Animation, Video Production, Art, Video, Creative Direction, Photography, Photoshop, Social Networking, Social Media Marketing, Web Development, Customer Service, Microsoft Office, Adobe Creative Suite, Management, Advertising, WordPress, Leadership, Facebook, OS X, Sales, Marketing, Web Design, Video Editing, HTML
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
The Iron Yard 2014 — 2014
Front-End Engineering
Art Institute of Fort Lauderdale 2001 — 2004
Media Arts & Animation
Alliance Data 2015 - Present
Broadway Lock and Key 2014 - 2015
Bright Horizons 2012 - 2014
T-Mobile 2011 - 2012
T-Mobile 2010 - 2012
T-Mobile 2008 - 2010
Westwood College 2008 - 2008
Skills
Customer Service, Telecommunications, Wireless, Customer Experience, Call Centers, Training, Trending, Troubleshooting, Project Management, Risk Mitigation, Quality Control, Workflow Management, Organizational..., Customer Relations, Innovation, Leadership, Direct Sales, Vendor Management, Account Management, Customer Satisfaction, Risk Management
Education
Walden University 2013 — 2017
Bachelor's Degree, Instructional Design and Technology
Ashford University
Metropolitan State College of Denver
T-Mobile January 2015 - Present
Verus Creative January 2008 - Present
MediaPro, Inc. April 2014 - December 2014
Nordstrom February 2013 - April 2014
LQ Solutions Vault January 2009 - November 2011
IndyHealthMinuteMagazine March 2010 - May 2011
LQ Solutions Vault January 2009 - January 2010
Officescape December 2006 - December 2008
LQ Performance Strategies March 2005 - November 2006
Citigroup February 2003 - July 2004
Skills
Program Management, Instructional Design, Coaching, Strategic Planning, Public Speaking, Customer Service, Leadership Development, Sales, Business Strategy, Networking, Instructor-led Training, Consulting, Marketing Strategy, Website Development, Contract Negotiation, Team Building, Sales Presentations, Account Management, Conflict Resolution, Web Project Management, Web Content, Corporate Branding, Photoshop, Brand Developement, Document Management, Corporate Training, Social Media Strategy, Train the Trainer..., Video Production, Video Editing, Video Conferencing, Webinar Development, Digital Video, Sales Management, Client Development, Change Management, Leading Change, Leading Meetings, Collaborative Problem..., Competitive Analysis, Quality Assurance, Quality Auditing, ISO/TL 9000, Brand Implementation, Writing, Premiere, Final Cut Pro, iMovie, Adobe Audition, E-Learning
Education
Full Sail University 2011 — 2013
Bachelor of Science (BS), Digitial Cinematography
Indiana Business College 2005 — 2006
Human Resources
ArtCenter College of Design 2004 — 2004
Automotive Design
Amazon June 2015 - Present
A Wedding For All April 2015 - Present
T-Mobile November 2014 - June 2015
PRO Sports Club September 2013 - August 2014
Ideal Image April 2013 - September 2013
Boots Retail USA, Inc. September 2012 - September 2013
Campbell Law Office January 2009 - November 2011
Linnea Creative Portraits February 2008 - February 2011
Skills
Customer Service, Sales, Team Leadership
Education
Art Institute of Seattle 2007 — 2010
Associate’s Degree, Commercial Photography
Bellevue College 2006 — 2010
Associate’s Degree, General Studies; Radiation Therapy
Renton Technical College
Associate’s Degree, Dental Assisting/Assistant
T-Mobile June 2014 - Present
T-Mobile, US July 2012 - June 2014
T-Mobile, US November 2010 - July 2012
T-Mobile US February 2008 - October 2010
T-Mobile, US April 2005 - February 2008
Seattle Reproductive Medicine 2004 - 2005
K&L Gates (formerly Preston Gates & Ellis LLP) 2002 - 2004
A Grand Affaire - Fairview Club 2002 - 2002
Aramark Entertainment ~ Century Link Stadium 2002 - 2002
Aramark Entertainment (formerly Ogden Entertainment) ~ George Amphitheater 1998 - 2001
Skills
Retail, PowerPoint, Documentation, Microsoft Office, Vendor Management, Visio, Photo Shop, Samson, Vasa, Doculink, Carpe Diem, Software Documentation, Telecommunications, Cross-functional Team..., Photoshop, Team Leadership, Project Management, Training, Customer Service, Leadership, Process Improvement, Management, Program Management
Education
Allegiance 2012 — 2012
Certified VOC Professional, Voice of the Customer
The George Washington University 2007 — 2009
Associate Certification from George Washington University, Project Management
American Management Association (AMA) 2007 — 2007
Improving Your Project Management Skills: The Basics for Success, Project Management
Time Saving Solutions (TSS) 2007 — 2007
Project Management Fundamentals, Project Management
American Musical and Dramatic Academy of New York 1998 — 2000
Professional Certificate, Performance
Art Institute of Seattle 1996 — 1998
Associate Applied Arts, Music Business Management
Central Washington University 1994 — 1996
Course Study, Music Education
Ashford University August 2015 - Present
Ashford University August 2015 - Present
Special Order Music Group 2006 - Present
T-Mobile January 2009 - August 2015
California Money 2011 - 2013
Charlotte Russe November 2007 - January 2009
Skills
Sales Management, Team Management, Competency Management, Sales Operations, Retail Sales, Team Building, Customer Retention, Event Management, Marketing, Social Media Marketing, Social Networking, Visual Merchandising, Fashion Blogging, Songwriting, Song Production, Vocal Arrangement, Music Production, Styling, Visual Styling, Leadership, Sales, Customer Service, Management, Merchandising, Team Leadership, Retail, Microsoft Office, Negotiation, Customer Satisfaction, Telecommunications, Customer Experience, Mobile Devices, Social Media, PowerPoint, Fashion
Education
Ashford University
Bachelor’s Degree, Business Administration
AMariano Designs April 2012 - Present
T-Mobile January 2005 - January 2007
United States Air Force January 2002 - January 2005
Skills
Illustrator, Photoshop, InDesign, Adobe Creative Suite, Graphic Design, jQuery, AJAX, PHP, Web Design, Web Development, SQL, SEO, Dreamweaver, phpMyAdmin, JavaScript, HTML + CSS, MySQL, User Experience, Adobe Acrobat, WordPress, Typography, User Interface Design, Information Architecture, Front-end, Logo Design, Flash Animation, CSS, HTML 5, Multimedia, XHTML, HTML, Mac, Layout, Interaction Design, Illustration, OS X, Flyers, Adobe Fireworks, CMS, Graphics, ActionScript, After Effects, Flash, Advertising, User Interface, Digital Photography, Art Direction, Image Editing, Brochures, Website Development
Education
Art Institute of Pittsburgh 2009 — 2012
Bachelors of Science, Interactive Media and Web Design
Pennsylvania College of Technology 2000 — 2002
Bachelor of Science, Interactive Media and Web Design, Web/Multimedia Management and Webmaster
T-Mobile March 2012 - Present
North47 Creative Group February 2010 - Present
GTO, LLC August 2009 - August 2011
North47 Creative Group July 2006 - February 2010
WaMu / JPMorgan Chase April 2008 - January 2009
Meridian Partnership, Inc. September 2005 - April 2008
Lemley Design Company March 2005 - August 2005
Art Institute of Seattle June 2002 - June 2005
Seattle Sonics and Storm October 2004 - March 2005
Art Institute of Seattle January 2002 - December 2004
Skills
Web and Mobile UI Design, UX Design and Research, Web Design, Graphic Design, Logo Design, Brochures, Posters, User Experience Design, Research, User Interface Design, Brand Development, Art Direction, User Experience, Layout, Adobe Creative Suite, Information Architecture, Photography, Advertising, Marketing, Graphics, User Interface, Packaging, Art, Wireframes, User-centered Design, Branding & Identity
Education
Art Institute of Seattle 2002 — 2005
Graphic Design and Visual Communications
School of Visual Concepts 2004 — 2004
Web Design
Penn State University 2002 — 2002
English
Universidad Nacional Experimental del Táchira 1995 — 2001
Architecture
Instituto Santiago Marino 1994 — 1995
Technical Drafting
Louis Anthony & Associates August 2013 - Present
Be Earth Energy LLC March 2011 - August 2013
Penske Corporation November 2011 - May 2013
AT&T September 2008 - July 2011
Lifestyle Interiors November 2007 - July 2008
T-Mobile June 2006 - May 2008
Merchandising Plus with Rita Williams March 2005 - July 2006
San Marcos Group LLC April 2003 - May 2006
The Ritz-Carlton Hotel Company LLC August 2000 - January 2003
Julia's Fine Interiors March 2001 - August 2002
Skills
Outlook, Microsoft Excel, Space-planning, Marketing Strategy, Microsoft Word, Graphics, Social Media Marketing, Photoshop, Customer Satisfaction, Graphic Design, Microsoft Office, Illustrator, Sales Management, Contract Negotiation, Customer Service, Account Management, Marketing, Sales Operations, Social Media, Visual Communication, graph, Sales, Social Networking, Interior Design, Team Building, Advertising, Email Marketing, Interior Architecture, Furniture, Photography, AutoCAD, InDesign, Space planning, Graphs, Space Planning
Education
Art Institute of Fort Lauderdale 2012 — 2014
Interior Design, Interior Design Technology, A
Florida State College 2002 — 2006
Interior Design Technology, Interior Design
Fernandina Beach High School 2000 — 2001
DreAlexander Studio March 2013 - Present
T-Mobile January 2012 - Present
Xtra Hype Media February 2005 - Present
ActionLink October 2011 - February 2014
Tha Vybe Radio July 2008 - February 2014
AIG March 2005 - March 2007
Skills
Marketing, Management, Graphics, Creative Direction, Public Relations, Branding and Indentity, Adobe Photoshop, Adobe Illustrator, Adobe Dreamer Weaver, WordPress Design, Joomla, Logo Design, Graphic Design, Social Media Marketing, Team Building, Social Networking, E-commerce, Editing, Sales, Web Design, Photoshop, Customer Service
Education
Art Institute of Fort Lauderdale 2009 — 2011
Bachelors, Interactive Media and Web Development
New Empire Group Ltd. February 2003 - Present
T-Mobile January 1997 - February 2003
Mackoul & Associates, Inc. January 1991 - September 1996
Skills
Insurance, Umbrella Insurance, D&O, Commercial Lines, Real Estate, Commercial Real Estate, Financial Risk, Residential Homes, Property & Casualty..., Risk Management, Underwriting, Commercial Insurance, Professional Liability, Casualty, Brokers, General Insurance, Liability, Legal Liability, Workers Compensation, Claim
Education
Ashford University
BA, Business
T-Mobile July 2010 - Present
Dish Network September 2009 - July 2010
AT&T Mobility May 2006 - September 2009
Skills
Quality Assurance, Pre-sales Technical..., General Office Duties, Management, Call Centers, Sales, Analysis, Team Leadership, Finance, Customer Satisfaction, Project Management, SharePoint, Project Planning, Telecommunications, Time Management, Account Management, CRM, SAP
Education
Art Institute of Phoenix 1996 — 1996
N/A, Graphic Design
Centarus High School 1993 — 1994
Diploma, Basic
Trover Solutions January 2012 - Present
Hilliard Lyons August 2008 - January 2012
Insight Communications May 2007 - May 2008
Humana, Inc. August 2005 - May 2007
Rescare 2005 - 2005
T-Mobile June 2001 - February 2004
Powertel October 1998 - May 2001
LSY 1997 - 1998
Skills
Project Planning, Project Implementation, Infrastructure Projects, soft sk, Project Execution, Integrated Project..., Vendor Relations, Data Center, Telecommunications, Routers, Vendor Management, IT Management, Planning, Compliance, Documentation, Change Management, Visio, Team Building, Budgeting, Disaster Recovery, Call Center, Customer Relations, Team Leadership, Problem Solving, Analysis, Active Directory, Call Centers, Cisco Technologies, Computer Network..., IT Operations, Infrastructure, Project Management, Integration, Software Documentation, Telephony, Wireless, Troubleshooting, Switches
Education
Ashford University 2010 — 2011
MBA, Informations Systems Management
University of Phoenix 2002 — 2004
BS, Business Management
Ivy Tech Community College 1996 — 1999
A.A.S, Networking
American Age November 2012 - June 2013
siesoft August 2012 - October 2012
ELLE FOR LOVE, LLC November 2010 - July 2012
Bethany Korean Community Church August 2011 - June 2012
T-Mobile December 2010 - May 2011
Pacifica Christian High School March 2010 - May 2011
Bethany Christian Services September 2009 - December 2009
Willow Grove Korean Reformed Church March 2008 - December 2009
Phoenix Business Computing August 2006 - August 2007
Skills
Editing, Photoshop, HTML, Fundraising, Illustrator, CSS, System Administration, Korean, Teaching
Education
Art Center College of Design 2010 — 2010
Non-Degree, Graphic Design, A
Westminster Theological Seminary 2007 — 2009
M.A.R., Urban Mission
Penn State University 2002 — 2006
B.S., Crime, Law, and Justice
Hot Shot Services, Inc. October 2010 - Present
T-Mobile February 2005 - July 2010
Dairy Queen January 2004 - February 2005
Skills
Logistics, Operations Management, Supply Chain Management, Warehousing, Supply Chain, Shipping, Distribution Center..., Transportation, Inventory Control, Inventory Management, Process Improvement, Customer Service, Logistics Management, Customer Satisfaction
Education
Art Institute of Pittsburgh 2008 — 2009
Digital Animation
Comcast March 2013 - Present
T-Mobile January 2007 - July 2012
PRC, LLC February 2007 - September 2007
Time Warner Cable (Formerly Adelphia Communications) January 2005 - January 2007
Skills
Call Center, Telecommunications, Wireless, T1, Troubleshooting, VoIP, Computer Network..., GSM, Avaya, Cellular Communications, CDMA, UMTS, IP, Technical Support, Customer Experience, Call Centers
Education
Art Institute of Colorado
Photography
Harrison High School
CGI August 2013 - Present
CGI 2013 - 2015
CGI 2013 - 2015
ESM July 2011 - August 2013
T-Mobile September 2006 - February 2011
T-Mobile September 2002 - September 2006
Wells Fargo Bank October 2000 - September 2002
Skills
Coaching, Call Centers, Leadership, Customer Service, Training, Customer Experience, Customer Satisfaction, Team Leadership, Recruiting, Payroll, Customer Retention, Telecommunications, Negotiation, Budgets, Analysis, Healthcare, Sales, Direct Sales, Account Management, Graphic Design, Workforce Planning, Interviews, Group Presentations, Presentation Skills, Process Improvement
Education
Art Institute of Colorado 2002 — 2003
Graphic Design, Graphic Design, 3.9 GPA
Microsoft March 2014 - Present
Microsoft Corporation April 2011 - March 2014
Microsoft Corporation March 2010 - March 2011
Microsoft Corporation July 2007 - March 2010
Microsoft Corporation September 2005 - July 2007
T-Mobile April 2005 - September 2005
Microsoft Corporation November 2004 - April 2005
Siemens 2004 - 2004
Comforce Technical Services 1999 - 2004
Skills
Sourcing, Networking, Talent Acquisition, Strategic HR, Leadership, Technical Recruiting, Strategic Sourcing, Recruiting, Multi-channel Retail, Strategic Planning, Closing Deals, Systems Thinking, Collaboration, Executive Search, Strategy Execution, Operational Excellence, Business Process Design, Communication Skills, Influence Without..., Strategic Influence, Data-driven Decision..., Job Coaching, Mentoring, Team Building, Public Speaking, Diversity & Inclusion, Human Resources, User Experience Design, Talent Management, Internet Recruiting, Benefits Negotiation, Applicant Tracking..., Interviews, Hiring, CRM, Team Leadership, Management, Account Management, Deal Closure, Strategy, Start-ups, E-commerce, Competitive Analysis, Coaching, Entrepreneurship, Onboarding, Search, Executive Management, Vendor Management, Social Networking
Education
Human Resources Certification Institute 2009 — 2012
Professional in Human Resources (PHR Certified)
Art Institute of Seattle 1992 — 1994
N/A, Music and Video
Renton High School
Renton High School
T-Mobile November 2009 - June 2010
DHL December 2004 - March 2009
Log-On /Direct Mail Marketing April 1997 - December 2004
Skills
Sound
Education
Art Institute of Atlanta 1986 — 1987
RealNetworks November 2014 - Present
Amazon April 2013 - November 2014
T-Mobile December 2010 - March 2013
T-Mobile USA September 2007 - December 2010
Expedia.com December 2005 - September 2007
Eddie Bauer November 2004 - December 2005
rpm33.com November 2000 - October 2004
Archetype Media Group August 2001 - December 2001
SoyMujer.com January 2000 - November 2000
Skills
Product Design, Product Management, Interaction Design, User-centered Design, Design Management, Visual Branding, Digital Design, Mobile Software, Mobile Applications, Mobile Design, Mobile Technology, User Experience Design, Project Management, User Experience, Mobile Devices, Information Architecture, Creative Direction, Wireframes, Integrated Circuit..., Product Development, Web Design, Cloud Computing, Product Innovation, E-commerce, User Interface, Social Media, Strategy, User Interface Design, General Awesomeness, Graphic Design, Online Advertising, Brand Management, Product Strategies, Mobile Internet, Art Direction
Education
ArtCenter College of Design 1997 — 1999
BFA, Graphic Design
University of Wisconsin - Madison 1987 — 1991
BA, Political Science
Regent's College 1990 — 1990
Semester Abroad, Third Party Politics
Bridgepoint Education August 2015 - Present
Ashford University June 2014 - August 2015
Ashford University February 2012 - June 2014
Twenty 3 Magazine January 2004 - 2014
T-Mobile April 2007 - January 2012
VMware March 2005 - March 2007
Skills
Start-ups, Training, Social Media, Customer Satisfaction, Public Relations, Editing, Sales, PowerPoint, Microsoft Word, Public Speaking, Leadership Development, Marketing, Team Building, Customer Service, Team Leadership, Advertising, Time Management, Higher Education, Organizational..., Staff Development, Outlook, Interviews, Microsoft Office, Teamwork, Microsoft Excel, Coaching, Event Planning, Marketing Strategy, Data Entry, Social Networking, Social Media Marketing, Marketing Communications, Strategic Planning, Recruiting, Account Management, Event Management, HTML, Management, Negotiation, Proposal Writing, Leadership, Fundraising, Community Outreach, Facebook, Administration, Research, Employee Training, Critical Thinking, Resume Writing, Online Marketing
Education
Ashford University 2012 — 2013
Master of Arts (MA), Organizational Management: Specialization in Organizational Leadership
Pima Medical Institute-Denver 2009 — 2010
Certification, Dental Assisting/Assistant
University of Colorado Denver 2000 — 2004
BA, Psychology & Management/Administration
T-Mobile January 2013 - Present
UIEvolution July 2012 - January 2013
T-Mobile April 2011 - July 2012
T-Mobile USA January 2006 - April 2011
T-Mobile USA January 2008 - June 2010
T-Mobile USA June 2006 - January 2008
T-Mobile USA October 2001 - February 2005
Skills
OEM Relationship..., Competitive Landscape, Opportunity Analysis, Product Strategies, Product Development, Technical Product..., Product Marketing, Software Product..., Web Production..., Web Design, Web Development, Web Analytics, Web Project Management, Product Positioning, Program Briefs, Adobe Creative Suite, Creative Briefs, Product Innovation, G2M, Production Planning, Product Lifecycle..., UX/UI Design, Graphic Design, Graphics Software, Project Planning, Project Management, QA Testing, HTML, Front-end Design, Front-end Coding, XHTML, CSS, ActionScript, Photoshop, Flash Professional, Dreamweaver, Adobe Bridge, Adobe Illustrator, Adobe Fireworks, Adobe Media Encoder, Adobe Acrobat, Microsoft Office, Microsoft Project, Microsoft Visio, Coremetrics Analytics, WebTrends Analytics, Aptana, Designs, Product Management, Computer Program
Education
Art Institute of Pittsburgh 2007 — 2011
Web Design Diploma, Interactive Design for Web and Mulimedia
Liberty High School 1991 — 1993
High School Diploma, general
Expedia, Inc. August 2014 - Present
Expedia December 2011 - October 2014
Expedia April 2010 - December 2011
T-Mobile September 2008 - April 2010
Expedia November 2006 - September 2008
Microsoft April 2000 - October 2006
Skills
Disaster Recovery, SharePoint, Data Center, Vendor Management, SDLC, Network Administration, IT Management, IIS, Integration, E-commerce, IT Operations, ITIL, Incident Management, Project Management, Visio, Process Improvement, Cloud Computing, Management, Program Management, Capacity Planning, Risk Management, Windows Server
Education
Art Institute of Seattle 1996 — 1998
Computer Animation
Skagit Valley College 1995 — 1996
Computer Sciences
Aspen Dental Management, Inc. (ADMI) June 2014 - Present
Living Paint Studios July 1996 - Present
T-Mobile April 2012 - May 2014
The Driver Training Group September 2009 - December 2011
BidSpotter August 2010 - February 2011
MediaPro March 2008 - September 2009
Premera Blue Cross March 2004 - March 2008
Electric Lightwave August 2001 - March 2004
Washington State University January 2002 - January 2003
Lioninc.com 1999 - 2000
Education
Art Institute of Seattle 1995 — 1997
Associates of Applied Arts, Computer Animation/Multimedia
Clover Park High School
NBCUniversal, Inc. March 2015 - July 2015
Asylum Entertainment January 2014 - March 2014
Shed Media US December 2013 - January 2014
Tobuscus Inc. June 2013 - November 2013
Shine America April 2011 - July 2012
Old Republic Title Company May 2009 - February 2010
Staples January 2009 - May 2009
T-Mobile January 2008 - May 2008
Speakeasy March 2006 - December 2007
Hot Topic January 2005 - February 2006
Skills
Film Production, Final Draft, Reality, Avid Media Composer, Avid, Post Production, Final Cut Pro, Editing, Video, Video Production, OS X, Video Editing, Mac, Creative Writing, Microsoft Office, Social Media, Reality TV, Photoshop
Education
Art Institute of Seattle 2001 — 2001
AnimationStudio Art & Design
Indian River High School 1999 — 2001
General Education
S.R. Smith June 2014 - Present
The Bikers' Den June 2011 - October 2013
T-Mobile September 2009 - April 2010
InjuryFree October 2001 - April 2004
Skills
Social Media, HTML, Online Advertising, JavaScript, SEO, Social Media Marketing, CSS, PHP, E-commerce, MySQL, Web Development, Web Design, Digital Marketing, Photoshop, jQuery, XHTML, CMS, C#, .NET, Microsoft SQL Server
Education
Art Institute of Seattle 1999 — 2001
Associate of Applied Arts, Web/Multimedia Management and Webmaster
Acosta Sales & Marketing June 2015 - Present
All Western Mortgage (Denver) January 2013 - March 2013
TransFirst, Inc. August 2011 - April 2012
Cigna / HMC Healthcare August 2009 - August 2011
Citi February 2007 - November 2008
Sprint Nextel March 2005 - November 2006
T-Mobile September 2002 - December 2003
Skills
HIPAA, Leadership, Software Documentation, Customer Service, Management, Invoicing, Troubleshooting, Healthcare, Sales, Health Insurance, Process Improvement, Vendor Management, Process Scheduler, Time Management, Benefits Administration, Information Technology, Databases
Education
Metropolitan State University of Denver 2009 — 2013
BA, Computer Information Systems
University of Colorado Denver 1995 — 1997
BA, Business Administration
Art Institute of Colorado 1992 — 1994
Associates Degree, Business Management, 3.4 out of 4.0
Green Mountain Energy Company July 2010 - Present
Avery Dennison February 2008 - December 2009
T-Mobile October 2006 - February 2008
Skills
Administrative..., Microsoft Excel, Human Resources, Time Management, Management, Layout, Typography, Adobe Creative Suite, Logo Design, Digital Illustration, Graphic Design, Photoshop, Illustrator, InDesign, Administrative...
Education
Art Institute of Dallas
BFA, Graphics Design
Collin County Community College
AA, General Studies
T-Mobile February 2015 - Present
T-Mobile August 2013 - February 2015
T-Mobile July 2010 - August 2013
T-Mobile December 2007 - July 2010
T-Mobile September 2005 - November 2007
Skills
Customer Experience, Leadership Development, Coaching, Team Leadership, Mobile Devices, Telecommunications, Microsoft Office, Team Building, Training, Conflict Resolution, Employee Training, Social Media, Customer Retention, Customer Satisfaction, Performance Management, Leadership, Sales, Training Delivery, Direct Sales, Interviews, Performance Improvement, Cellular Communications, Workforce Planning, Workshop Facilitation
Education
Ashford University 2015 — 2017
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Ashworth University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
J Sargeant Reynolds Community College
Strayer University (VA)
University of Phoenix
T-Mobile August 2010 - Present
ATC Logistics & Electronics (ATCLE) December 2005 - August 2010
RR Donnelley Moore August 2001 - July 2005
Skills
Customer Service, Written Communication, Report Writing, Problem Solving, Microsoft Technologies, Internet, Sales Management, Sales Operations, Direct Sales
Education
Brookhaven Community College 1995 — 1996
Bachelor of Architecture (B.Arch.), Architectural Engineering
Ashford University
American September 2012 - Present
T-Mobile January 2012 - October 2012
Lowe's Home Improvement July 2008 - January 2012
Kangaroo Inc. April 2008 - July 2008
DOD Commissary December 2007 - April 2008
Army and Air Force Exchange Services October 2005 - December 2007
Harvard’s Wine Beverage April 2004 - October 2005
All About Windows January 2003 - January 2004
US Army September 1997 - September 2002
Skills
All Microsoft Office..., Military Leadership..., Medical Terminology
Education
Ashford University 2008 — 2010
Psychology
Augusta State University 2004 — 2006
Biology, General
Amazon Web Services January 2013 - Present
Internet Identity March 2010 - January 2013
T-Mobile August 2007 - March 2010
Circuit City 2006 - 2007
Skills
Amazon EC2, Amazon S3, Amazon CloudFront, DDoS Mitigation, Access Control..., Phishing, Malware Analysis, Intrusion Detection, Port Security, DMCA, Botnets, Web Crawling, Spam, Troubleshooting, Fraud, Customer Service, Technical Support, Security, Computer Hardware, Cybercrime, Internet Services, Fraud Detection, Team Leadership, Microsoft Office, Adobe Creative Suite, Computer Forensics, Mobile Devices, Investigation, Networking, Computer Security, Cloud Computing
Education
Art Institute of Seattle
Graphic Design
T-Mobile January 2012 - Present
Blockbuster May 2004 - December 2011
Education
Ashford University 2010 — 2012
Associate's degree, Organizational business management, 3.9
Garden Fresh Restaurant Corp. (dba Souplantation & Sweet Tomatoes Restaurants) May 2015 - Present
SAGE Dining Services, Inc. October 2014 - April 2015
Taher, Inc. August 2011 - August 2014
RA Sushi/Benihana March 2009 - August 2011
MD Anderson Cancer Center March 2008 - March 2009
Sofia's American Cuisine April 2006 - January 2008
T-Mobile January 2003 - April 2006
Skills
Management, Finance, Budgets, Sales, Marketing, Employee Training, Staff Development, Staff Management, Human Resources, Culinary Skills, Computer Proficiency, P&L Responsibility, Hospitality, P
Education
Art Institute of Houston
Degree, Culinary Arts/Chef Training
Wiley College
Bachelor's degree, Hotel, Motel, and Restaurant Management
Penn State University 1999 — 2000
Wave Broadband July 2014 - Present
Universal Language Service, Inc. July 2010 - August 2014
T-Mobile July 2008 - November 2009
Best Buy September 2007 - July 2008
Skills
Web Development, Customer Service, .NET CLR, Java, JavaScript, CSS, jQuery, Linux System..., AJAX, NetBeans, Visual Studio, C#, PHP, WordPress, MySQL, Data Analysis, UML Tools, RESTful Web Services, JSON, Microsoft Excel, Microsoft Office, Network Administration, DHCP, XHTML, HTML, Active Directory, Visual Basic, Agile Application..., OOP, Technical Writing, Computer Hardware, Virus Removal, Game Theory, Desktop Application..., Troubleshooting, Technical Support, Windows, Networking, SQL
Education
Asheville-Buncombe Technical Community College
GED
Bellevue College
Bachelor of Applied Science, Computer Science