AETNA US HEALTHCARE
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... CEO: Mark Bertolini (29 Nov 2010–) Headquarters: Hartford, Connecticut, United States Revenue: 60.54 billion USD (2017) Parent organization: CVS Health Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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AETNA US HEALTHCARE Employees
Nationwide Insurance February 2008 - Present
Nationwide Insurance December 2001 - February 2007
Aetna U.S. Healthcare August 1998 - December 2001
Skills
Leadership, Management, Business Development, Sales, Budgets, Coaching, Life Coaching, Strategic Partnerships, Published Author, Motivational Speaking, Relationship Management, Relationship Building, Process Improvement, Sales Management, Employee Benefits, Insurance, Leadership Development, Marketing, Nonprofits, New Business Development, Program Management, Risk Management, Recruiting, Training, Property & Casualty..., Strategy, Time Management, General Insurance, Team Building, Performance Management, Customer Service, Financial Analysis, Strategic Planning, Public Speaking, Cross-functional Team..., Customer Retention, CRM, Account Management, Call Centers, Vendor Management, Direct Sales, Small Business, Selling
Education
LeTourneau University 2005 — 2007
MBA, Business Administration, Management and Operations
LeTourneau University
Bachelor of Arts (B.A.), Business Administration and Management, General
Sikorsky 2014 - 2015
TracFone Wireless 2014 - 2014
ScheduALL Software 2012 - 2013
PerkinElmer 2010 - 2012
Electric Compass 2008 - 2010
Linkspoint 2004 - 2008
Transcentive 2000 - 2002
Executone 1999 - 2000
Aetna U.S. Healthcare 1997 - 1999
Skills
Project Management, Software Development, Business Development, Team Leadership, Business Analysis, Integration, C#, T-SQL, PL/SQL, Relational Databases, UIX, API Development, Mobile Devices, C++, Socket Programming, WinForms, WPF, C/C++ STL, Windows Services, Windows Server, ATL COM, MFC
Education
University of Bridgeport
Bachelor's degree
Kao Corporation April 2012 - Present
Kao Corporation July 2009 - April 2012
Kao Corporation July 2007 - July 2009
Verizon June 2006 - June 2007
DCI Construction Management, Inc June 2002 - May 2006
American Radiology Services February 2001 - February 2002
Aetna U.S. Healthcare June 1997 - January 2001
Skills
Event Management, Office Management, Database Administration, Calendaring, Records Management, PowerPoint, Microsoft Office, Promotions, Administrative Support, Billing, Customer Service, Excel, Access
Education
Empire Beauty School 2013 — 2015
Cosmetology/Cosmetologist, General
Granada Hills High School
University of Phoenix
onevillage 2013 - 2014
CPC Clinical Research September 2005 - March 2006
Advantage Wireless, Inc. 2000 - 2002
Painters Plus+ 1998 - 2000
Aetna U.S. Healthcare 1996 - 1998
Skills
Expert Account..., Advanced Negotiation..., Advanced Needs Analysis, Competitive Analysis, Strategic Partnerships, Organization, Budget Process, Customer Satisfaction, Customer Retention, Account/Territory..., Employee Training, Team Building, New Business Development, Business Process..., Board of Directors, Board Development, Board Governance, Strategy, CRM, Start-ups, Business Development, Strategic Planning, Business Strategy
Education
University of Colorado Denver 2001 — 2005
Master of Business Administration (MBA), Corporate Finance, 3.5
University of Colorado Denver 2001 — 2005
Master of Science (MS), International Business
University of Central Oklahoma 1982 — 1986
Bachelor's degree, Sociology
Glambition 2010 - Present
Tap Financial Group 2009 - 2010
Apex Financial Search 2008 - 2009
Aetna U.S. Healthcare 1991 - 2002
PricewaterhouseCoopers 1989 - 1991
Education
Penn State University 1985 — 1989
BS, Accounting
Cox Communications September 2014 - Present
AutoTrader.com May 2011 - Present
City of Atlanta November 2007 - August 2010
State of Georgia February 2006 - November 2007
Merrill Lynch July 2002 - September 2005
Aetna U.S. Healthcare January 1997 - January 2002
AT&T January 1993 - January 1997
Skills
Call Center, Process Improvement, Customer Service, Operations Management, Vendor Management, Performance Management, Customer Satisfaction, Metrics, Change Management, Team Building, Strategic Planning, Coaching, Cross-functional Team..., Budgets, Business Process..., Program Management, Team Leadership, Leadership, Leadership Development, Management, CRM, Business Analysis, Call Centers, Project Management, Analysis, Training, Six Sigma, Forecasting, Strategy, Quality Assurance, Business Planning, Workforce Management, Analytics, Customer Experience
Education
2011 Strayer University 2010 — 2013
Masters, Business Administration
Jacksonville University 2001 — 2004
Bachelor Degree, Business Management
Florida Community College
Associate Degree, General Education
Purdue University
Total Solutions Marketplace, LLC 2012 - Present
TMA-BSI 2008 - February 2012
Keller Williams Real Estate June 2006 - July 2011
ING Employee Benefits February 2003 - June 2006
R.E.Moulton February 2002 - December 2002
Fiserv Health December 1999 - February 2002
Aetna U.S. HealthCare May 1996 - September 1999
Humana, Inc September 1988 - April 1996
Skills
Employee Benefits, Self Funded Plans, Cobra Administration, Consumer Driven Plans, HR - Employee Benefits, Employee Wellness, Voluntary Employee..., Dental Insurance, Life Insurance, Medicare, Medicare Part D, Claims Resolution, Plan Advisor, Health Education, Gap plans, Employee enrollment..., Certified Short Sales..., COBRA, Strategy, Insurance, Property & Casualty..., Brokers, Workers Compensation, Underwriting, Health Insurance, Management, Account Management, Selling, Marketing, Health Savings Accounts, Term Life Insurance, New Business Development, Benefits Administration, Sales, Human Resources, Negotiation, 401k, Fixed Annuities, Open Enrollment, Long-term Care
Education
Northeastern Illinois University
Connecticut Compliances SpecialistFoley Carrier ServicesApril 2011 - June 2012
Self Employed September 2003 - June 2012
Aetna U.S. Healthcare August 1988 - April 2002
Skills
Community Outreach, Research, Social Media, Public Speaking, Public Relations, Event Planning, Program Development, Teaching, Editing, Curriculum Development, Psychotherapy, Staff Development, Nonprofits, Fundraising, Volunteer Management, Social Networking, Curriculum Design, Special Education, Social Services, Grant Writing
Education
University of Hartford 2012 — 2012
Paraprofessional certification
CCSU
Business/Social Services
Phlexglobal September 2014 - Present
Iron Mountain January 2010 - April 2014
Iron Mountain September 2001 - January 2010
Spectrasite Building Group, Inc January 2001 - September 2001
AETNA U.S. Healthcare January 1997 - January 2001
Aramark Service January 1996 - January 1997
AETNA U.S. Healthcare January 1990 - January 1996
Skills
Accounting, Accounts Receivable, Process Improvement, Oracle E-Business Suite, Accounts Payable, Account Reconciliation, Access, General Ledger, Financial Reporting, SAP, Software Documentation, Business Process..., Variance Analysis, Internal Audit, Internal Controls, Financial Accounting, Financial Analysis
Education
Ohlone College 1985 — 1986
Communications
Online Computers & Communications January 2013 - Present
Jewish Federation of MetroWest NJ April 2006 - January 2013
Chester County School of Music DBA Beam's Studios August 2002 - June 2006
Music & Arts Center June 2002 - August 2002
Aetna U.S. Healthcare August 1998 - April 2002
Corestates (now Wells Fargo) Asset Management - Meridian Investment Co. - CashFlex/Questpoint April 1996 - July 1998
RUST Consulting / RUST Financial May 1994 - September 1995
Skills
Network Administration, Windows 7, Active Directory, Servers, Computer Hardware, Blackberry Enterprise..., XP, System Administration, Operating Systems, Troubleshooting, Windows Server, Hardware, Networking, Microsoft Exchange, Security, Cisco Technologies, Software Installation, Windows, Databases, SharePoint, VPN, Help Desk Support, Access, Disaster Recovery, DNS, Network Security, Citrix, Technical Support, System Deployment, TCP/IP, IIS, Blackberry, Wireless Networking, Technical Documentation, Cisco Call Manager, IP Phones, OS X, Telephony, Windows XP, Virtualization
Education
Shenandoah University 1993 — 1994
Jazz/Jazz Studies, Classical Guitar, Commercial Music
HB Woodlawn 1988 — 1993
Diploma, High School, High School
Jazz Pharmaceuticals July 2012 - Present
Novo Nordisk A/S June 2011 - July 2012
AstraZeneca 2010 - 2011
Dechert LLP 2007 - 2009
Levin Legal Group, PC 2005 - 2007
Post & Schell, PC 2001 - 2005
U.S. Attorney's Office, Eastern District of Pennsylvania January 2001 - May 2001
University of Pennsylvania Health System June 1999 - August 1999
Aetna U.S. Healthcare June 1997 - August 1998
Office of Senator Edward M. Kennedy January 1998 - May 1998
Skills
Policy, Employment Law, Strategy, Pharmaceutical Industry, Corporate Law, Regulatory Affairs, Training, Compliance, Risk Management, Litigation, Management, Strategic Planning, Risk Assessment, Private Investigations, Corporate Governance, Analysis, Process Improvement, Auditing, Licensing, Business Process..., Investigations, Clinical Study Budgets, Corporate Giving
Education
Temple University - Fox School of Business and Management 2007 — 2009
M.B.A., General and Strategic Management
Temple University - James E. Beasley School of Law 1998 — 2001
Juris Doctor, Law
University of Virginia 1994 — 1998
B.A., Government
Cornerstone Broker Insurance Services Agency March 2001 - December 2011
Aetna U.S. Healthcare June 1997 - January 2001
Prudential Life Insurance Company September 1992 - June 1997
Shearson Lehman Brothers September 1980 - July 1992
Skills
Healthcare, Employee Benefits, Health Insurance, Disability Insurance, Life Insurance, Health Savings Accounts, Marketing, Strategic Planning, Account Management, Brokers, Insurance
Education
Sacred Heart University 1978 — 1980
Loyola University New Orleans 1974 — 1975
Pschology
Notre Dame Boys High School 1969 — 1973
College Prepatory
Our Lady of the Assumption School 1960 — 1969
Stanford Health Care June 2012 - Present
Grace Hammerstrom Communications November 1997 - Present
Aetna US Healthcare January 1992 - November 1997
Aetna U.S. Healthcare January 1992 - November 1997
Healthcare Forum September 1988 - January 1992
The Healthcare Forum January 1988 - January 1992
Currant Communications 1988 - 1992
MacMillan Publishing/Currant Communications January 1986 - January 1988
Macmillan Publishing 1986 - 1988
Skills
Newsletters, Editing, Marketing Communications, Press Releases, Advertising, Web Content, Strategic Communications, Fundraising, Healthcare, Medical Writing, Public Speaking, Event Management, Writing
Education
University of California, Santa Barbara 1980 — 1984
BA, Communications
College of San Mateo
Continued education:, writing; photography and graphic design
MAXIMUS November 2013 - Present
MAXIMUS January 2011 - Present
Aon Hewitt November 2008 - February 2011
Hewitt Associates LLC November 2008 - January 2011
Value Options Inc February 2006 - November 2008
Value Options February 2005 - November 2008
Aetna U.S. Healthcare January 1997 - January 2006
Jardine Insurance Brokers January 1985 - January 1997
Skills
Quality Assurance, Quality Auditing, Customer Relations, Supervisory Skills, Supervisory Experience, claims quality, Insurance Claims, Call Center, Outlook, Microsoft Excel, Microsoft Office, Customer Service, Call Centers, Windows, Program Management, Insurance, Customer Satisfaction, Management, Leadership, Team Leadership
Education
Virginia Intermont College 1981 — 1983
Bachelor of Arts (B.A.), Equine Studies/Education
Virginia Intermont College 1980 — 1982
BS, Teaching & Training Animal Husbandry
SUNY Cobleskill, Cobleskill 1978 — 1980
Associate of Arts and Sciences (A.A.S.), Animal Sciences
State University of New York College of Agriculture and Technology at Cobleskill 1978 — 1980
AAS, Animal Science
McFadden Scott Insurance, LLC 2012 - Present
Allstate 2009 - 2013
Epitome Systems 2007 - 2008
Health Partners of Philadelphia, Inc. 2002 - 2006
Independence Blue Cross (via Kenda Systems, Inc.) 2001 - 2002
Formost, LLC 2001 - 2001
Horizon Blue Cross Blue Shield of New Jersey 1997 - 2001
Aetna U.S. Healthcare 1994 - 1997
Consumer Health Services, Inc. 1991 - 1994
United Group Associates, LLC 1988 - 1991
Skills
Insurance, Management, Healthcare, Strategy, Health Insurance, Medicare, Start-ups, Customer Service, Property & Casualty..., Strategic Planning, Contract Negotiation, Medicaid Managed Care, Business Strategy, Contract Management, Selling, Sales, Entrepreneurship, Leadership, Medicaid, HIPAA, Managed Care, New Business Development, Business Planning, Cross-functional Team..., Budgets, Relationship Management, Physician Relations, Negotiation, Process Improvement, Business Development, Project Management, Sales Management, Team Building, Consulting
Education
Temple University - Fox School of Business and Management
MBA coursework
Wilkes University
B.S., Commerce & Finance
CSL Behring December 2012 - Present
CRC Health Group August 2011 - November 2012
sanofi-aventis April 2005 - August 2011
sanofi-aventis November 2001 - April 2005
Aetna U.S. Healthcare October 1997 - November 2001
Aetna U.S. Healthcare March 1996 - October 1997
Skills
Persuasive Presentation..., Pharmaceutical Sales, Behavioral Health, Business Analysis, New Business Development, Salesforce.com, Managed Care, Training, Pulmonology, Cardiology, Urology, Healthcare, Allergy, Psychiatry, Hypertension, Sales Effectiveness
Education
University of Phoenix Online
M.B.A, Healthcare Administration
Temple University 1991 — 1995
B.S, Community Health Education
Amerigroup Corporation April 2006 - Present
United Healthcare Group 2002 - 2006
Aetna U.S. Healthcare 1999 - 2002
The Prudential Insurance Company of America 1995 - 1999
Skills
Managed Care, Healthcare, Medicaid, Disease Management, Health Insurance, Medicare, Strategic Planning, Healthcare Industry, Hospitals, Health Policy, Revenue Cycle, Healthcare Management, Non-profits, Public Speaking, Insurance
Education
University of San Diego
UPMC December 2014 - Present
UnitedHealth Group October 2012 - November 2014
Community Care Behavioral Health May 2008 - October 2012
Strategic Energy May 2007 - May 2008
Unison Health Plan January 2006 - May 2007
Unison Health Plan May 2004 - January 2006
Unison Health Plan February 2002 - May 2004
Aetna U.S. Healthcare 1996 - 2002
Skills
Business Analysis, Microsoft SQL Server, SDLC, SQL
Education
Robert Morris University 2007 — 2009
M.S., Project Management
Robert Morris University 1998 — 2001
B.S., Information Science
Robert Morris University 1987 — 1990
Business
McKeesport Area High School 1983 — 1985
Aon Hewitt September 2013 - Present
Webster Bank April 2012 - August 2013
Aon Hewitt (formally Hewitt LCG) July 2008 - April 2011
Hewitt LCG (formally Disability Management Alternatives) April 2007 - September 2008
Disability Management Alternatives July 2000 - April 2007
Disability Management Alternatives June 2004 - October 2005
The Hartford June 1998 - July 2000
Aetna US Healthcare October 1998 - October 1999
Aetna U.S. Healthcare April 1997 - June 1998
Skills
Leave of Absence, Long Term, Employee Benefits, Employee Relations, Deferred Compensation, Banking, Employee Engagement, Customer Service, Talent Management, Medical Terminology, Disabilities, HIPAA, HRIS, Human Resources, Benefits Administration, Disability Insurance, FMLA, Open Enrollment, Onboarding, Workers Compensation, Claim, Performance Management, Administration, ERISA, Insurance, Interviews, Hiring, Outlook, Health Insurance, Organizational..., Time Management, Employee Management, Case Management, 401k, ADP Payroll, Payroll, Leadership, Management, Policy, Training, Process Improvement, Team Building, Microsoft Excel, Strategic Planning, Vendor Management, Coaching
Education
Tunxis Community Technical College 2010 — 2012
Associate of Science, General Studies
Naugatuck Valley Community College 1994 — 1997
ConsumerMedical July 2015 - Present
Towers Watson's OneExchange September 2006 - July 2015
Aon Risk Services January 2005 - August 2006
HealthMarket September 2004 - January 2005
HealthMarket 2002 - September 2004
Arioso & PrimeWire 1999 - 2002
Radix Health Connection 1997 - 1999
Aetna U.S. Healthcare 1993 - 1996
Skills
Account Management
Education
University of Pittsburgh 1988 — 1992
B.S., Business, Management, Marketing, and Related Support Services
Aon Hewitt March 2012 - Present
Aetna April 2002 - March 2012
Aetna U.S. Healthcare 1994 - March 2012
Medcom Resource 1993 - 1994
Gateway Healthcare 1990 - 1993
Phillips Office Products 1986 - 1991
Skills
Employee Benefits, Insurance, Health Insurance, Health Savings Accounts, Disability Insurance, Brokers, Underwriting, Life Insurance, Term Life Insurance, Benefits Administration, Managed Care, Sales, Claim
Education
University of Scranton 1981 — 1985
BS, Chemistry Business
Aetna Inc. March 2012 - December 2014
Aetna International/Aetna Global Benefits (UK) Ltd 2007 - 2012
Aetna U.S. Healthcare 1998 - 2001
Aetna U.S. Healthcare/U.S. Healthcare 1993 - 1998
U.S. Healthcare 1989 - 1993
Skills
Health Insurance, Insurance, Business Development, Employee Benefits, Group Medical, Provider Relations, Senior Executive..., General Management, Sales and Client..., Start-ups Management, International Sales, Health Solutions, Product Management, Management, Account Management, Leadership, Sales, Underwriting, Health Savings Accounts, Mergers & Acquisitions, Brokers, Medicare, Strategic Planning, Managed Care, Sales Management, Disability Insurance, Term Life Insurance, Claim, Life Insurance, Strategy, Healthcare, Marketing, New Business Development, Team Building, Start-ups, Training, Sales Operations, Change Management, Customer Retention, Process Improvement, CRM, Healthcare Industry, Customer Service, Program Management, Consulting
Education
Northwestern University
Bachelor of Science (BSc), Human Development & Social Policy, Education
The University of Connecticut School of Business
Master of Business Administration (M.B.A.), Marketing
Regence BlueShield of Idaho 2009 - Present
Regence BlueShield of Washington 2007 - 2009
Regence BlueShield of Washington 2002 - 2007
Pacificare of Washington 2002 - 2002
Aetna U.S. Healthcare 1999 - 2001
Aetna U.S. Healthcare 1997 - 1999
Aetna U.S. Healthcare 1997 - 1997
Skills
Strategic Planning, Health Insurance, New Business Development, Leadership Development, Community Development, Market Analysis, Public Policy, Board of Directors..., Financial Management..., United States Air..., Team Building, Data Analysis, Cross-functional Team..., Public Speaking, Community Leadership, Medicare Part D
Education
University of Nebraska at Omaha
Bachelors
UnitedHealthcare May 2014 - Present
UnitedHealthcare Specialty Benefits September 2005 - Present
Coventry Healthcare of Georgia, Inc March 2002 - June 2005
Aetna U.S. Healthcare July 1998 - March 2002
Rush Prudential June 1997 - July 1998
Skills
Health Insurance, Health Savings Accounts, Employee Benefits, Disability Insurance, Insurance, Managed Care, CRM, Life Insurance, Sales, Underwriting, Brokers, Medicare, COBRA, Long-term Care, Benefits Administration, Claim, Term Life Insurance, Health Care Reform, Workers Compensation, Healthcare, HMO, Group Insurance, Property & Casualty..., Health Policy, Dentistry, PPO, Flexible Spending..., Account Management, Strategic Planning
Education
Saint Xavier University 1995 — 1997
Graham School, Management
MedPro Systems December 2012 - Present
MedPro Systems November 2012 - December 2012
Hilltown Systems May 2012 - November 2012
Aimia (incorporating Carlson Marketing) September 2008 - December 2011
Hopatcong Board of Education September 2003 - September 2008
Hopatcong Ambulance Squad March 2000 - September 2008
Dean Witter Reynolds, Inc May 1992 - December 1995
Aetna U.S. Healthcare October 1990 - May 1992
Skills
Management, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Satisfaction, Event Planning, PowerPoint, Event Management, Process Scheduler, Invoicing, Adaptation, Meeting Planning, Telephone Skills, Data Entry, Databases
Education
Kingsborough Community College 1986 — 1988
Associates, Administrative Sciences
Corporate Call Center September 2012 - February 2015
Occupational and Travel Health Center of Main Line Health July 2001 - July 2009
Aetna U.S. Healthcare July 1995 - February 2001
Skills
Healthcare, Managed Care, Medicare, Sales, Training, Public Speaking, Healthcare Information..., Healthcare Industry, Hospitals, Outlook, Healthcare Management, Customer Service, Healthcare Consulting, Microsoft Office, Marketing Communications, Health Insurance, Employee Benefits, Program Management, Insurance, Marketing, Medicaid, Call Centers, Strategic Planning, Leadership, Team Building, Process Improvement, Management, Customer Retention, Business Development, Brokers, Account Management, Workers Compensation, Analysis
Education
Temple University
B.A, Psychology
Philadelphia High School for Girls
Philadelphia College of Osteopathic Medicine March 2013 - Present
Health Partners of Philadelphia July 2005 - Present
Philadelphia College of Osteopathic Medicine September 1995 - March 2013
United Health Group/AmeriChoice of Philadelphia July 1996 - January 2009
ElderHealth/BRAVO of Philadelphia July 2003 - July 2007
Aetna U.S. Healthcare July 1999 - December 2002
Skills
Medicine, Hospitals, Board Certified, Clinical Research, Medical Education, Healthcare Management, Healthcare, EMR, Treatment, EHR, Acute Care, Patient Safety, Physicians, Healthcare Information..., Healthcare Consulting, Family Medicine, Health Policy, Quality Improvement, Surgery, Pediatrics, Managed Care, Physician Relations, Critical Care, Inpatient, Utilization Management, Informatics, ACLS, HIPAA, Medicare
Education
Temple University - James E. Beasley School of Law 1999 — 2003
J.D., Law
Saint Joseph's University 1991 — 1994
M.B.A., Medical Management
Philadelphia College of Osteopathic Medicine 1983 — 1988
Shippensburg University of Pennsylvania 1981 — 1982
Chemistry
Shippensburg University of Pennsylvania 1979 — 1981
B.S., Biology
University of Guelph 1979 — 1979
Marine Biology
Oral Roberts University 1976 — 1979
Biology
RealTime Productions May 2005 - Present
NORTHWEST FLOWER & GARDEN SHOW, SAN FRANCISCO FLOWER & GARDEN SHOW, SEATTLE INTERIOR SHOW January 2003 - May 2005
AVON BREAST CANCER 3-DAY WALK, Pallotta TeamWorks December 2000 - September 2002
AETNA U.S. HEALTHCARE January 1998 - December 2000
RESTORTEK, INC., a Subsidiary of LWG, INC. October 1994 - January 1998
Skills
Event Planning, Event Management, Trade Shows, Meeting Planning, Corporate Events, Sponsorship, Marketing Communications, Parties, Live Events, Incentives, Social Media Marketing, Marketing, Budgets, Public Relations, Fundraising
Education
University of Dayton 1990 — 1994
U.S. Benefit Solutions Benefit ConsultantCrawford Advisors, LLCMay 2007 - Present
Wachovia Insurance Services May 2001 - April 2007
Benefit Resources, Inc. December 1997 - May 2001
Aetna U.S. Healthcare 1993 - 1997
Education
The George Washington University - School of Business 1985 — 1988
Liberty Lutheran May 2015 - Present
Wesley Enhanced Living May 2008 - May 2015
Self-Employed May 2006 - December 2008
Arcadia University June 2000 - May 2003
Albert Einstein Healthcare Network 1997 - 2000
Aetna U.S. Healthcare 1994 - 1997
Philadelphia College of Textiles and Science 1990 - 1994
Skills
Marketing Strategy, Social Media Marketing, Marketing, Public Relations, Email Marketing, Press Releases, Management, Direct Mail, Event Management, Editing, Brochures, Marketing Communications, Program Management, Market Planning, Advertising, Online Marketing, Direct Marketing, Newsletters, Digital Marketing, Integrated Marketing, Copywriting, Brand Development, Online Advertising, Senior Living...
Education
Content Marketing Institute 2014 — 2015
Professional Certificate
Temple University 1982 — 1987
Bachelor of Arts (B.A.)
Blue Cross & Blue Shield of Rhode Island April 2001 - Present
Aetna U.S. Healthcare November 1990 - March 2001
Skills
Health Insurance, Insurance, Employee Benefits, Managed Care, Underwriting, Disability Insurance, Medicare, Account Management, Process Improvement, Strategic Planning, Healthcare, Leadership, Benefits Administration, Team Building, New Business Development, Commercial Insurance, Management, Claim, Sales Management, Sales
Education
Rutgers, The State University of New Jersey-New Brunswick 1984 — 1988
Bachelor of Arts (B.A.), Communication, General
Aetna Inc. January 2006 - Present
Aetna, Inc. January 2003 - January 2006
Aetna U.S. Healthcare January 2000 - March 2002
Warehousing Management Magazine December 1999 - December 2001
Cahners Business Information May 1999 - January 2000
Skills
Marketing Communications, Direct Mail, Integrated Marketing, Newsletters, Copywriting, Email Marketing, Advertising, Interactive Marketing, Content Development, Direct Marketing, Internal Communications, Creative Direction, Corporate Communications, Marketing Strategy, Marketing
Education
Temple University 1997 — 1999
B.A., Journalism, PR & Advertising
Aetna January 2015 - Present
EyeMed Vision Care March 2010 - November 2014
Health Net Inc April 2003 - April 2010
The Kooper Group (Arthur J. Gallagher & Co) February 2002 - April 2003
Oxford Health Plans May 2001 - February 2002
Aetna U.S. Healthcare July 1999 - May 2001
Aetna U.S. Healthcare July 1998 - July 1999
Cruise Holidays January 1991 - July 1998
Skills
New Business Development, Health Insurance, Sales, Employee Benefits, Insurance, Disability Insurance, Leadership, Direct Sales, Term Life Insurance, Training, Brokers, Managed Care, Management, Cold Calling, Marketing, Underwriting, Sales Process, Negotiation, Human Resources, Sales Presentations, Sales Operations, Benefits Administration, Customer Service, Customer Retention, Retail, Start-ups, Advertising, Coaching, Product Development, Small Business
Education
Rowan University 1985 — 1989
BS Business Mgmt., Business
NorthgateArinso July 2013 - Present
NorthgateArinso December 2005 - Present
Blue Cross Blue Shield of Florida January 2003 - December 2005
PricewaterhouseCoopers December 1998 - March 2000
Aetna - U.S. Healthcare May 1997 - December 1998
Provident Mutual Life Insurance Company May 1995 - May 1997
Comcast May 1994 - May 1995
Skills
Business Process, Financial Modeling, Forecasting, Leadership, Outsourcing, Strategy, Vendor Management, Business Analysis, BPO, Analysis, Performance Management
Education
Jacksonville University 2003 — 2004
Executive MBA
Penn State University 1995 — 1997
M.A., Psychology
Penn State University 1991 — 1995
B.S., Applied Mathematics
VMware, Inc. September 2013 - Present
VMware, Inc. July 2008 - Present
VMware July 2008 - Present
Openwave Systems September 2003 - July 2008
Aetna U.S. Healthcare October 1996 - May 1998
Travel Events, Inc. September 1991 - June 1996
Skills
Security, Vendor Management, Project Management, Facilities Management, Process Improvement, OSHA, Expansions, Facility Closures, Operating Expenses, Pre-sales, VMware, Integration, Professional Services, Leadership, Customer Service, Solution Selling, Business Development, Sales, Storage, Software Documentation, Events, Cloud Computing
Education
University of New Haven 1999 — 2001
Bachelor of Science (BS), Tourism and Travel Services Management
DeHavilland College 1998 — 1998
Tourism and Travel Services Management
Sullivan County Community College 1996 — 1998
Associate of Arts and Sciences (AAS), Tourism and Travel Services Management
Principal Financial Group February 2015 - Present
The Principal Financial Group April 2013 - Present
PAR Excellence Systems January 2013 - April 2013
McGohan Brabender October 2007 - November 2012
CASA For Clermont Kids 2009 - February 2011
Language For Life January 1998 - January 2009
Chard-Snyder February 2007 - October 2007
Horan Associates Inc July 2000 - February 2007
Aetna U.S. Healthcare October 1998 - July 2000
Interlingua September 1994 - July 1997
Skills
Insurance, Account Management, Health Savings Accounts, Strategic Planning, Employee Benefits, CRM, Sales, Human Resources, Strategy, Public Speaking, Health Insurance
Education
Middle Tennessee State University 1988 — 1992
Spanish, Education
LiveOps January 2013 - Present
Adecco Staffing August 2011 - February 2013
Blue Cross Blue Shield Association for Kelly Staffing May 2010 - December 2010
Northrop Grumman Information Systems January 2009 - April 2010
Northrop Grumman Shipbuilding October 2003 - January 2009
Wolpoff and Abramson, LLP May 2003 - October 2003
Wordsworth Academy February 2002 - April 2003
Aetna U.S. Healthcare October 2000 - February 2002
Mellon PSFS July 1999 - October 2000
Skills
Commitment to Customer..., Communication Skills, Administrative..., Public Speaking, Customer Service, Event Planning, Sales, Research, Invoicing, Marketing Strategy, Data Entry, Team Building
Education
Southeastern University 2005 — 2008
Bachelor of Science, Accounting
Shenandoah University 1992 — 1994
Music
Duke Ellington High School of Arts 1989 — 1992
Music
Allscripts April 2013 - Present
Allscripts September 2011 - April 2013
North Shore-LIJ Health System May 2011 - August 2011
Wolters Kluwer Financial Services February 2005 - December 2010
Uniprise/UNITED HEALTHGROUP January 2003 - February 2005
AETNA Inc January 2000 - January 2002
INGENIX/UNITED HEALTH GROUP January 1999 - January 2000
AETNA U.S. HEALTHCARE January 1998 - August 1999
AETNA U.S. HEALTHCARE September 1998 - January 1999
AETNA U.S. HEALTHCARE January 1997 - January 1998
Skills
SQL Server, MS Office Suite, MS Project, ClearQuest, QTP, Windows 7, XP, Wordperfect, Quality Center, Microsoft SQL Server, Microsoft Office
Education
Hofstra University 2011 — 2011
Healthcare Information Technology
Morse School of Business 1997 — 1999
Center for Culinary Arts
St. John's University 1990 — 1991
Biology
Syracuse University 1985 — 1989
Bachelor of Science, Chemical Engineering
St. Francis Preparatory School 1982 — 1985
St. Pascal Baylon
Right At Home June 2003 - June 2008
Allstate Insurance November 1999 - July 2003
Aetna U.S. Healthcare January 2000 - April 2000
Diamond Shamrock/Total, (station) November 1998 - November 1999
Education
New Horizon Computer Learning Center
Pacific Union College
Wayne County Community College
OptumHealthcare 2003 - 2010 April 2003 - March 2010
CIGNA Healthcare January 1997 - January 2003
AETNA U.S. HEALTHCARE January 1995 - January 1997
Education
LeTourneau
Master of Business Administration, Management
University of Phoenix
Bachelor Science, Business Administration
Alere Health Services June 2012 - March 2014
Alere, Inc. June 2010 - June 2012
Alere (formerly Matria Healthcare) March 2007 - February 2010
Matria Healthcare July 2006 - March 2007
Aetna U.S. Healthcare January 1998 - January 2005
Atlanta Public Schools January 1985 - January 1997
Elkay Manufacturing January 1982 - January 1985
Skills
Databases, Cross-functional Team..., Data Warehousing, Business Analysis, Analysis, Access, SQL, Strategic Planning, SAS, Database Design, Process Improvement, Leadership, Data Analysis, Visio, Software Documentation
Education
Mercer University
Master of Science degree, Health Care Policy and Administration
University of Illinois at Urbana-Champaign
Bachelor of Science degree, Quantitative Methods
United Healthcare October 2007 - Present
Horizon Blue Cross Blue Shield of New Jersey January 2003 - May 2007
Aetna June 1999 - December 2002
Our Lady of Lourdes Hospital, Camden NJ April 1998 - June 1999
Aetna U.S. Healthcare January 1997 - April 1998
Community Medical Center June 1993 - January 1997
Education
Rutgers, The State University of New Jersey-New Brunswick 1989 — 1993
BSN, Nursing
National Imaging Associates / Magellan Health Services November 2011 - Present
National Imaging Associates / Magellan Health Services January 2002 - October 2011
Aetna U.S. HealthCare April 2000 - January 2002
Skills
Provider Relations, Managed Care, Network Development, Medicare, Physicians, Leadership, Team Building, Disease Management, Healthcare Management, Health Policy, HMO, Medicaid, Healthcare, Healthcare Industry, PPO, Health Insurance, Physician Relations
Education
Keller Graduate School of Management
MBA
Southern Illinois University, Carbondale
Bachelor of Science (BS)
Chester County OIC November 2013 - Present
PROXUS HR November 2013 - Present
Prudential Fox and Roach Realtors April 2005 - Present
Consultant January 2013 - November 2013
Converge, Inc December 2010 - November 2012
Msquared Consulting August 2006 - December 2009
Aon Hewitt January 2003 - July 2007
Reliant Pharmaceuticals June 2001 - January 2003
FPAMM September 1996 - December 1998
Aetna - U.S. Healthcare June 1995 - September 1996
Skills
Human Resources..., Business Consulting, Organizational Design, Sales, Client Liaison, Client Development, Client Representation, Customer Retention, Customer Satisfaction, Recruiting, Training and Development, Independent Consulting..., Home Market Analysis, Marketing, Onboarding, Employee Retention..., Human Resource..., Handbook Analysis, Compensation Analysis, Outplacement Services, Management Consulting
Education
Leadership Chester County - Non-profit Board Leardership Training Program
West Chester University of Pennsylvania 1998 — 2001
Master's Degree in Science Administration, Human Resources Management and Healthcare Administration
Mansfield University of Pennsylvania
Bachelor of Science (B.S.)
Wharton School, University of Pennsylvania 2009 — 2010
CEBS Coursework
Eli Lilly and Company July 2008 - Present
Graceway Pharmaceuticals November 2000 - June 2008
Aetna U.S. Healthcare January 1997 - October 2000
Education
NYIT 1989 — 1991
Bachelor of Arts (B.A.), Marketing
Nassau Community College 1987 — 1989
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies