AETNA US HEALTHCARE
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... CEO: Mark Bertolini (29 Nov 2010–) Headquarters: Hartford, Connecticut, United States Revenue: 60.54 billion USD (2017) Parent organization: CVS Health Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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AETNA US HEALTHCARE Employees
International Paper May 2003 - Present
Sedgwick April 2000 - May 2003
Sedgwick July 1999 - April 2000
Oklahoma Department of Rehabilitation Services January 1998 - May 1999
Oklahoma Department of Rehabilitation Services January 1996 - January 1998
Oklahoma State Insurance Fund January 1994 - January 1996
Aetna US Healthcare January 1992 - January 1994
United States Air Force January 1988 - January 1992
St. Anthony Hospital April 1987 - January 1988
Hillcrest Hospital Oklahoma City January 1986 - April 1987
Skills
Process Improvement, Benefits Administration, Performance Management, Operations Management, Change Management, Process Engineering, Employee Benefits, SAP, Lotus Notes, Software Documentation, Claims Management, Human Resources, Analysis, Claim, Healthcare, Interviews, Workers Compensation, Insurance, Payroll, Training, Access, Budgets, Lean Manufacturing, Auditing, Employee Relations, Program Management, Policy, Management, Continuous Improvement, Team Building, Supervisory Skills, Risk Management, Administration, Strategic Planning, Organizational..., Leadership
Education
University of Central Oklahoma 1989 — 1993
BA, Finance
Rose State College 1986 — 1989
A.A, Insurance
GeoBlue August 2011 - Present
Florida Blue January 2009 - August 2011
Florida Blue January 2006 - January 2009
Convergys January 2003 - January 2006
eBenX 2000 - 2003
Aetna 2000 - 2001
Aetna 1998 - 2000
Aetna US Healthcare 1998 - 1998
PacifCare/Secure Horizons 1993 - 1998
Skills
Leadership, Cross-functional Team..., Strategic Planning, Health Insurance, Healthcare, Medicare, Managed Care, Sales, Sales Management, Operational Excellence, Fully Insured and Self..., Employee Benefits, Marketing, New Business Development, Account Management, Management, Program Management, Provider Networks, Hospitals, Process Improvement, Change Management, Training, Organizational..., Team Building, Business Analysis, Recruiting, Customer Service, Healthcare Management, Strategy, Insurance, Leadership Development, Microsoft Excel, Microsoft Word, PowerPoint, Research, Public Speaking, Human Resources, Call Centers, Analysis, Vendor Management, Microsoft Office
Education
UCLA
Bachelor's degree, History
Level Ground Landscapes, LLC. August 2010 - Present
Heartland Rehabilitation Services of Florida February 2001 - Present
Saint Johns River State College 2010 - December 2014
Team Supply Company June 2000 - February 2001
Aetna US Healthcare September 1998 - April 2000
Skills
Accounts Receivable, Accounts Payable, Healthcare, Customer Service, Insurance, Data Entry, Payroll, Accounting, Outlook, Medicare, General Ledger, Microsoft Excel, PowerPoint, Debt Settlement
Education
Saint Johns River State College 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
St. Johns River Community College 2010 — 2012
Associate of Science (AS), Accounting and Business/Management, 3.9
King's Way Church January 2015 - Present
Encounter Assembly April 2006 - December 2014
San Fernando Valley Section January 2009 - January 2014
U40 August 2011 - November 2013
Dreier Stein Kahan Browne Woods George LLP January 2007 - October 2008
Alschuler Grossman Stein & Kahan LLP January 2005 - December 2006
Arleta Assembly of God February 2002 - January 2005
Health Net January 2003 - January 2004
Aetna US Healthcare October 2000 - January 2003
Trinity Chapel February 1996 - August 1998
Skills
Church Planting, Discipleship, Social Media, Mentoring, Public Speaking, Leadership Development, Networking, Community Outreach, Leadership, Preaching, Missions, Pastoral Care, Church Events, Theology, Youth Ministry, Volunteer Management, Fundraising, Social Networking, Spiritual Direction, Church Growth, Gospel, Evangelism, Religion, Teaching, Religious Studies, Non-profit..., Volunteer Training
Education
Southwestern Assemblies of God University 1998 — 2000
B.S., Church Ministries
Mt. San Jacinto College 1996 — 1998
A.S., Business Administration
Truven Health Analytics February 2015 - Present
Truven Health Analytics March 2004 - February 2015
ChartOne August 2002 - March 2004
MTS Systems October 2000 - February 2002
Aetna US Healthcare September 1997 - October 2000
U.S.Navy May 1987 - May 1996
Skills
Cross-functional Team..., Process Improvement, Vendor Management, Leadership, Program Management, Business Intelligence, SDLC, Team Building, Team Leadership, Salesforce.com, Agile Methodologies, Quality Assurance, Software Project..., Integration, Operations Management, Strategic Planning, Customer Service, Coaching, Microsoft Office, Performance Management, Change Management, Supervisory Skills, Risk Management, Virtual Teams, Multi-Site Operations, Software Documentation, Requirements Analysis, Security, Visio, CRM, Data Analysis, Problem Solving, Multi-site Management, Customer Relations, Mentoring, Documentation, Lean Management, Lean Thinking, Lean Tools, Lean Operations, Lean Transformation
Education
Southern Illinois University, Carbondale
BS, Workforce Education
ADP June 2011 - Present
Marsh November 2009 - 2011
Blue Cross Blue Shield (WellPoint, Lumenos) November 2005 - November 2009
Aon Corporation January 2003 - December 2005
Aetna US Healthcare May 1999 - January 2001
Skills
Retirement Planning, Human Resources, Employee Benefits, Leadership, Insurance, Strategy, Account Management, Health Insurance, Outsourcing, Negotiation, Sales, Management
Education
University of Georgia - Terry College of Business 2001 — 2003
Master of Business Administration (M.B.A.)
Wake Forest University 1987 — 1991
Bachelor's Degree
IFS Benefits, LLC August 2001 - Present
Aetna US Healthcare 1993 - 2001
Aetna, Inc. 1993 - 2001
Skills
Dentistry, Health Insurance, Disability Insurance, Strategic Planning, Employee Benefits, Contract Negotiation, Underwriting, Health Savings Accounts, Brokers, Insurance, Long-term Care, Medicare, Managed Care, Life Insurance, Team Building, Leadership, Management
Education
University of Dayton 1988 — 1992
Bachelors, Business Management & Psychology
St. James High School 1984 — 1988
Homexpress Realty, Inc. October 2012 - Present
Remax South Shore May 2005 - June 2010
Great West Life November 2002 - October 2003
USAF Academy October 2001 - October 2002
Denver Health Medical Plan March 2001 - November 2001
Aetna US Healthcare May 2000 - October 2001
North Central Florida Medical Network February 2000 - March 2001
Denver Health November 1998 - May 2000
Skills
Residential Homes, Short Sales, Quality Management, Single Family Homes, Investment Properties, Foreclosures, Customer Service, Sellers, Negotiation, Buyer Representation, Real Estate, Contract Negotiation, First Time Home Buyers, Marketing, Selling, Referrals, Leadership, Listings, Condos, Corporate Communications, Real Property, Relocation, Investors
Education
University of South Florida 1994 — 1998
Bachelors of Science, Nursing
Peggy Harper Lee January 2011 - Present
Financial Services December 2008 - June 2013
Hansen & Associates Financial Group May 2006 - December 2008
Aetna US Healthcare 1991 - 1998
Skills
Published Author, Dynamic Speaker, Parenting Workshops, Parent Coaching, Public Speaking, Leadership, Coaching, Small Business, Personal Development, Entrepreneurship, Customer Service, Leadership Development, Executive Coaching, Training, Business Coaching, Management Consulting, Time Management, Organizational..., Motivational Speaking, Workshop Facilitation, Team Building, Strategy, Social Networking, Consulting, Emotional Intelligence, Management, Life Coaching, Marketing, Parent Education
Education
Saint Mary's College of California 1996 — 1997
BA Business Management, Business Management
Carson City High School
AmeriHealth Caritas January 2014 - Present
The Wistar Institute August 2004 - January 2014
Quest Diagnostics/SmithKline Beecham Clinical Laboratories November 1998 - August 2004
SAP December 1997 - November 1998
Aetna U.S. Healthcare April 1994 - November 1997
National Park Service September 1992 - March 1994
GE October 1986 - September 1992
Skills
Facilities Management, Laboratory, Validation, Project Management, Sustainability, Project Planning, Policy, Research, Data Analysis, Strategic Planning, Microsoft Office, Non-profits, Proposal Writing, Technology Transfer, Program Management, Microsoft Excel, Quality Assurance, Civil Engineering, Security Management, Hydraulic Systems, HVAC Controls, Environmental Compliance, Quality Management, Microsoft Word, Healthcare, IFMA, CFM, NFPA, Master Scheduling, Construction Management, Construction, Facilities Operations, Supervisory Skills, Budgets, Leadership, Analysis, Process Improvement, Process Scheduler, Contract Negotiation, Management
Education
Drexel University
Master of Science (M.S.), Engineering
Drexel University
Bachelor of Science (BS), Engineering
HealthPartners July 2014 - Present
HealthPartners October 2013 - July 2014
Centennial Lakes Little League October 2012 - August 2013
Fridley School District November 2009 - October 2012
Aetna US Healthcare August 1989 - March 1998
Education
University of Minnesota-Morris 1985 — 1989
Bachelor of Arts (B.A.), English, B+
Thrive 4-7, LLC May 2013 - Present
Womens Giving Network 2011 - Present
Global Pain Institute January 2012 - April 2013
. November 2011 - April 2012
MicroMass Communications April 2010 - October 2011
CIGNA Healthcare May 2006 - April 2010
MicroMass Communications December 2004 - March 2006
Aetna US Healthcare January 2003 - December 2004
VHA 2000 - 2002
Centers for Disease Control and Prevention 1999 - 2000
Education
University of Florida
BS, Health Science Education
University of South Florida
MPH, Public Health, Social Marketing & behavior change
Interactive Health, Inc February 2015 - Present
Kimberly-Clark 2012 - 2015
Nippon Life Benefits 2009 - 2012
Flexible Benefit Service Corportaion 2005 - 2009
Euclid Insurance Agencies 2003 - 2005
New York Life Insurance Company 2001 - 2003
Aetna US Healthcare 1999 - 2001
Skills
Insurance, Health Insurance, Employee Benefits, Dental, Consultative Selling, Long Term Care, Vision, Life Insurance, Wellness, Group Benefits, Underwriting, Benefits Negotiation, Sales, PPO, HMO, High Deductible Health..., Disability Insurance, Brokers, Consultants, Healthcare, Whole Life, COBRA, Group Insurance, Employee Wellness, Employee Wellness..., Overall Wellness, Employee Engagement, Employee Surveys
Education
University of Kansas 1995 — 1999
BA, Pyschology
Health Alliance Medical Plans December 2004 - March 2011
Kiwanis International April 2006 - 2010
Kiwanis International April 2006 - 2010
McLean County Chamber 2005 - 2010
Novartis Pharmaceuticals/ Innovex February 2001 - December 2004
Aetna US Healthcare October 1999 - February 2001
Aetna US Healthcare July 1997 - October 1999
Aetna US Healthcare October 1996 - July 1997
Aetna Health Plans of the Midwest August 1995 - October 1996
Skills
Employee Benefits, Insurance, Account Management, Sales, Underwriting, Marketing, Team Building, Sales Management, Strategy, Healthcare, Budgets, Leadership, Negotiation, Market Research, Sales Presentations, Strategic Planning, Customer Service, CRM, Coaching, Disability Insurance, Marketing Strategy, Selling, Small Business, Management, Brokers, Direct Sales, Health Insurance, Cold Calling, Managed Care, Leadership Development, Training, Medicare
Education
University of Illinois at Urbana-Champaign
Bachelor of Science
US Bank - Corporate Payment Systems March 2015 - Present
Green Tree Servicing 2000 - February 2015
Aetna US Healthcare 1993 - 2000
Skills
Variance Analysis, Financial Reporting, Strategic Financial..., Forecasting, Accounting, Business Analysis, Budgets, Access, Analysis, Leadership
Education
University of Minnesota - Carlson School of Management 1996 — 1999
MBA, Finance and Strategic Mgmt
University of St. Thomas 1989 — 1993
Bachelor, Finance
M. D. Anderson Cancer Center July 2002 - Present
Local Chapter of Industrial Engineers 2001 - 2002
Aetna US Healthcare September 1997 - November 2001
Hudson Products Corporation April 1996 - August 1997
Skills
ERP, Enterprise Software, Management Information..., IT Governance, Software Project..., Requirements Gathering, Software Implementation, Change Management, User Interface Design, System Migration, Software Integration, Software Design, SQL, Databases, Microsoft Project, Sharepoint Site..., Crystal Reports, Business Objects, Microsoft Office, Cognos, Discrete Event..., Business Process..., Continuous Improvement, Performance Metrics, Operations Management, Mathematical Modeling, Workflow Analysis, Gap Analysis, Training Delivery, Personnel Development, Personnel Supervision, Personnel Recruiting, Forecasting, Production Planning, Production Management, Inventory Management, Job Costing, Cost Accounting, Cross-functional Team..., Balanced Scorecard, MS Project
Education
University of Houston 1994 — 1996
Bachelor of Science, Industrial Engineering
The Hartford Financial Services Company September 2001 - Present
Lupus Foundation of America, Connecticut Chapter, Inc. 2010 - 2015
CIGNA Healthcare September 2000 - September 2001
Aetna U.S. Healthcare 1997 - September 2000
AETNA U.S. Healthcare 1994 - 1997
Aetna U.S. Healthcare 1990 - 1994
Travelers Home Equity 1986 - 1989
Skills
Quality Assurance, SDLC, Project Management, Testing, Integration, Program Management, Business Analysis, Business Process, Project Portfolio..., Vendor Management, Requirements Gathering, CRM, Team Leadership, Strategy, PMO, Process Improvement, Business Requirements, Databases
Education
Central Connecticut State University 1995 — 2000
Bachelor of Science, Management Information Systems
NYS Dept of Health /Office of Health Insurance Programs April 2015 - Present
Sampsons Prosthetic & Orthotics Lab January 2013 - April 2015
Minor Improvements PT 2010 - 2013
State Farm Insurance 2006 - 2008
Self Employed 2001 - 2006
Aetna US Healthcare 1994 - 1997
HealthNet Federal Services 1991 - 1994
Commonwealth of Mass 1985 - 1990
Skills
Operations Mgmt, Policy & Procedure Dev, Team Player & Results..., Office Management, Financial Analysis, Claims Management, Personnel Management, Utilization Management, Policy, Operations Management, Human Resources, Management, Program Management, Employee Benefits, Analysis, Insurance, Medicare, Healthcare
Education
SUNY Plattsburgh 2008 — 2010
MST, Education, 4.0
Brandeis University, Heller - The Heller School for Social Policy and Management 1990 — 1991
Masters in Management of Human Services, Policy Dev Disabilities
SUNY Potsdam 1980 — 1984
BA, Sociology & Urban Studies
Aetna 2002 - Present
Emdeon 1997 - 2002
Aetna US HealthCare 1994 - 1997
Skills
Managed Care, Healthcare Information..., Healthcare, Account Management, Contract Negotiation, Management, Sales, Project Management, Process Improvement, Strategic Planning, Customer Service, Insurance, Medicare, HIPAA, Team Building, Healthcare Industry, Health Insurance, Vendor Management, Business Analysis, Leadership, Software Documentation, Business Development, Cross-functional Team..., Data Analysis, Business Process..., Health Policy, Visio, Provider Relations, EDI, Integration, Healthcare Management, Health Information..., HMO
Education
St. Joseph's University 1987 — 1991
MBA
St. Joseph's University 1982 — 1986
BS, Accounting
Lincoln Financial Group 2009 - Present
Aqua America 2007 - 2008
cicommunications 2005 - 2007
Communication Services & Support 2001 - 2005
AETNA U.S. Healthcare 1997 - 2001
DesignTech 1990 - 1997
Skills
Art Direction, Corporate Branding, Graphic Design, Web Design, Account Management, Client Services, Print Management, Financial Services, Brand Development, Graphics, Illustrator, Typography, Logo Design, Layout, Adobe Creative Suite, Advertising, InDesign, Brochures, Photoshop, Packaging, Direct Marketing, User Experience, Dreamweaver, Direct Mail
Education
Marywood University 2011 — 2014
Master of Fine Arts (MFA)
The University of the Arts
University of the Arts (BFA)
Community College of Philadelphia
Associate of Arts (AA)
CARMAX 2011 - Present
ADVANCED THERAPEUTIC SOLUTIONS, LLC January 1990 - December 2014
STANDISH LLC January 2005 - December 2013
U.S. Department of Commerce February 2010 - August 2010
ROUTE 66 PROPERTIES, LLC February 2005 - December 2009
PHOENIX HOME LIFE MUTUAL INSURANCE COMPANY January 1997 - November 1997
AETNA U.S. HEALTHCARE January 1992 - December 1996
Skills
Leadership, Customer Service, Real Estate, Sales, Public Speaking, Healthcare, Coaching, Team Building, Project Management, New Business Development
Education
Springfield College 1988 — 1990
Master of Education, Kinesiology and Biomechanics
Bryant University 1984 — 1988
Bachelor of Science, Business Administration
Connecticut Center for Massage Therapy
LMT, Massage Therapy
Enfield High
Self-employed October 2003 - Present
Rady Children's Hospital 2013 - Present
Rady Children's Hospital January 2012 - August 2013
Rady Children's Hospital October 2010 - October 2010
Rady Children's Hospital December 2009 - December 2009
Aetna US Healthcare June 1986 - January 1999
Aetna US Healthcare 1997 - 1999
Prudential Insurance January 1984 - December 1985
Skills
Claims, Billing, Insurance, Medicare, Data Entry, Hospitals, Medical Billing, Healthcare, Health Insurance, Medicare Supplements, Professional Indemnity, Claims Management, Invoicing, Human Resources, Indemnity, Benefits Administration, Medical Coding, Claim, Employee Benefits, Customer Service, Leadership, Management, Practice Management, Medicaid, Training, Healthcare Consulting, Revenue Cycle, HIPAA
Education
University of San Diego 1983 — 1987
BA, Psychology
Hilltop High School
CapTech Ventures, Inc June 2015 - Present
UnitedHealthcare September 2006 - Present
UnitedHealthcare August 1999 - September 2006
Aetna US Healthcare March 1999 - August 1999
ValueOptions February 1996 - March 1999
CTIS October 1988 - February 1996
Skills
Oracle, SQL, SSIS, Data Analysis, Data Warehousing, ETL, Databases, HIPAA, Healthcare, Healthcare Information..., Medicare, Microsoft SQL Server, SDLC, Technical Support, Process Improvement, Project Management, Business Intelligence, Access, Business Analysis, Visio, Vendor Management, Requirements Analysis, SSRS, Software Documentation
Education
The Johns Hopkins University 1996 — 1999
MS, Information & Telecommunications Systems
Virginia Polytechnic Institute and State University 1984 — 1988
BS, Management Science
Aetna January 2014 - Present
Aetna December 2011 - January 2014
Aetna April 2010 - December 2011
Aetna August 2007 - April 2010
Aetna April 2006 - August 2007
Aetna February 2005 - April 2006
Aetna April 2002 - January 2005
Kaman Industrial Technologies October 1999 - March 2002
Aetna US Healthcare January 1998 - October 1999
Aetna August 1995 - December 1997
Education
Siena College
B.S, Finance, International; Accounting
Stanford Health Care June 2012 - Present
Grace Hammerstrom Communications November 1997 - Present
Aetna US Healthcare January 1992 - November 1997
Aetna U.S. Healthcare January 1992 - November 1997
Healthcare Forum September 1988 - January 1992
The Healthcare Forum January 1988 - January 1992
Currant Communications 1988 - 1992
MacMillan Publishing/Currant Communications January 1986 - January 1988
Macmillan Publishing 1986 - 1988
Skills
Newsletters, Editing, Marketing Communications, Press Releases, Advertising, Web Content, Strategic Communications, Fundraising, Healthcare, Medical Writing, Public Speaking, Event Management, Writing
Education
University of California, Santa Barbara 1980 — 1984
BA, Communications
College of San Mateo
Continued education:, writing; photography and graphic design
Live Nation March 2012 - Present
Corporate Graphics July 2010 - February 2012
PAE, a Lockheed Martin Company October 2004 - August 2009
Volt Staffing Services April 2003 - September 2003
Remedy Intelligence Staffing November 2002 - March 2003
Select Personnel August 2002 - September 2002
Aetna U.S. HealthCare November 2000 - June 2002
Skills
SharePoint, Software Documentation, Microsoft Office..., Training, Active Directory, Troubleshooting, System Deployment, Access, Information Technology, Security, Management, System Administration, Visio, Testing, SharePoint Server
Education
Los Angeles City College 2009 — 2013
Currently pursuing Bachelor's Degree, Business Management / IT Tech Communication Services
Dover Business College 1998 — 1999
Medical Insurance Specialist Diploma, Medical Insurance Processing
Bergen Community College 1997 — 1999
Computer Science Major
State Schools of Emergency Medical Technician (E.M.T.) 1996 — 1997
Graduate, Emergency Medical Technician (E.M.T.) with volunteer work
CDPHP November 2007 - Present
CDPHP August 2005 - September 2007
Aetna US Healthcare August 1999 - November 2001
Skills
Insurance, Data Warehousing, Business Analysis, SDLC, Microsoft SQL Server, Requirements Analysis, SQL, Process Improvement, HIPAA, Medicare, Business Intelligence, Requirements Gathering, ETL, Vendor Management, Health Insurance, Management
Education
SUNY Oswego
Camera-O'Neill Consulting Engineers, Inc. October 2011 - Present
A2B Tracking Solutions March 2011 - October 2011
Black Point Medical, LLC September 2010 - March 2011
Home & Hospice Care of RI May 2010 - July 2010
Port City Consulting January 2009 - May 2010
Merck & Co., Inc. January 2000 - July 2008
Aetna US Healthcare August 1997 - January 2000
Skills
Leadership, Sales, Marketing, Sales Operations, Product Launch, Healthcare, Pharmaceutical Industry, Account Management, Management, Pharmaceutical Sales, Sales Effectiveness, Customer Service, Access, Strategic Planning, Cross-functional Team..., Managed Care, New Business Development
Education
University of New Hampshire 1993 — 1997
B.S., Health Management & Policy
Aetna January 2013 - Present
Healthy Eye Alliance October 2012 - Present
Gluten Free Guidance September 2010 - Present
Udi's Granola and Gluten Free Foods March 2011 - Present
St. Thomas School October 2010 - September 2012
Aetna US Healthcare January 1997 - December 2002
Sylvan Learning Center October 1994 - October 1996
Our Lady of Mount Carmel School 1995 - 1996
Skills
Training & Development, Teaching/mentoring, Staff Training, Employee Training, Public Speaking, Wellness Coaching, Wellness, Customer Service, Teaching, Microsoft Office, Leadership, Research, Training, Adult Education, Editing, Quality Assurance, Social Networking, Newsletters
Education
State University of New York College at Brockport 1988 — 1992
Bachelor of Science (B.S.), Education, English, 3.73
State University of New York College at Geneseo 1987 — 1988
McGriff, Seibels & Williams June 2015 - Present
Marsh December 2013 - June 2015
CBIZ Benefits & Insurance Services of Ohio January 2010 - December 2013
Mercer Health & Benefits September 2007 - March 2010
Wells Fargo Insurance Services November 2002 - September 2007
Aetna US Healthcare 1997 - 2002
Wachovia Bank January 1995 - April 1997
Baptist Health System 1994 - 1994
Skills
HR Consulting, Sales Management, Product Development, Employee Benefits, Strategic Planning, New Business Development, Business Development, Leadership Development, Leadership, Strategy, Team Building, Product Marketing, Account Management, Mergers & Acquisitions, Healthcare, Risk Management, Disability Insurance, Sales, Banking, Underwriting, Recruiting, Insurance
Education
University of Alabama 1990 — 1994
BS, Commerce and Business Administration, Healthcare Management
Upper Moreland HS
Upper Moreland HS
Cardinal Solutions January 2011 - Present
Quick Solutions Consultant - AEP October 2007 - December 2010
Quick Solutions/JPMorgan Chase August 2005 - October 2007
Accel Inc August 2004 - August 2007
The Computer Group, Inc January 2001 - January 2004
The Computer Group August 2001 - February 2002
Graphics Art Center January 2001 - January 2001
Aetna US Healthcare January 2000 - January 2001
Franklin County Children Services January 1999 - January 2000
Skills
SDLC, Cross-functional Team..., Microsoft Office, Agile Methodologies, MS Project, Management, Software Documentation, Business Analysis, Analysis, Team Leadership, Software Development, Integration, Software Project..., Quality Assurance, PMP, Project Portfolio..., Visio, Vendor Management, Project Planning, Enterprise Architecture, Budgets, Risk Management, Program Management, Project Management, Requirements Analysis, Requirements Gathering, SharePoint, PMO, Business Process..., Business Process, Business Intelligence, Process Improvement, Agile Project Management, Resource Management, IT Strategy, IT Management, Project Delivery, Business Requirements, Data Warehousing, Change Management, Scrum, CRM, ITIL, Testing
Education
The Ohio State University 1995 — 1998
The Ohio State University 1995 — 1998
Bachelor of Science, Human Development and Family Science
UnitedHealth Group October 2013 - Present
United Health Group November 2002 - September 2013
Aetna US Healthcare June 1997 - December 2001
Skills
Disease Management, Healthcare improvement, Managed Care, Healthcare, Utilization Management, Policy, Provider Relations, HIPAA, Healthcare Information..., Healthcare Management, Team Building, Healthcare Industry, Leadership, Healthcare Consulting, Medicine, Quality Improvement, Informatics, Health Insurance, Hospitals, Health Policy, EHR, Medicaid, EMR, Clinical Research, Physicians, Management, Medicare
Education
St. Christopher's Hosital for Children 1985 — 1988
Pediatrics Residency Program
State University of New York Upstate Medical University 1981 — 1985
MD, Medicine
Onondaga Community College August 2010 - Present
Lucky Brand Jeans November 2009 - March 2010
Meritain Health December 2008 - February 2009
Citi Group March 2007 - December 2008
Skaneateles Central Schools 2006 - 2007
The Home Depot 2005 - 2006
Hand Held Products 2000 - 2005
Aetna US Healthcare 1999 - 2000
Education
Syracuse University
Business
Hydus an Xtivia Company April 2015 - Present
CHI St. Luke's Health 2009 - Present
Hydus, Inc. 2000 - March 2015
Indo American Chamber of Commerce Greater Houston October 2008 - July 2011
Sysco Food Services July 1999 - April 2001
Aetna US Healthcare 1997 - 1999
Prudential 1996 - 1999
KBSI January 1994 - March 1996
Knowledge based systems 1994 - 1996
Skills
Business Development, Strategic Planning, Leadership, Business Intelligence, Business Analysis, Vendor Management, Process Improvement, Team Building, Project Management, Enterprise Architecture, SDLC, Cross-functional Team..., Integration, Start-ups, Management, Mergers, Team Leadership, Organizational..., Enterprise Software, Strategy, Program Management, Mergers & Acquisitions, CRM, Cloud Computing
Education
Frederick High School 1989 — 1991
Sri Sankara Senior Secondary School 1979 — 1987
University of Houston
BBA, Finance and Management
Remedy Analytics November 2013 - Present
QualCare Inc. 2011 - October 2013
Corporate Synergies 2009 - 2011
Empire Bluecross Blueshield 1998 - 2009
Aetna US Healthcare 1995 - 1998
US Healthcare - NJ 1990 - 1995
Allnet Communications 1989 - 1990
Skills
Health Insurance, Selling, Sales, Employee Benefits, Marketing, Sales Management, Marketing Strategy, Managed Care, Insurance, Healthcare, Disability Insurance, HMO, Account Management, Health Savings Accounts, Disease Management, Mergers & Acquisitions, Medicaid, Health Care Reform, Medicare, Access, Claim, Salesforce.com, Underwriting, Strategic Planning, Leadership, Brokers, Workers Compensation, Change Management, Healthcare Management, Team Building
Education
Rutgers, The State University of New Jersey-New Brunswick 1985 — 1989
Bachelors, Economics
USI Insurance Services February 2012 - Present
The CIP Group 2001 - February 2012
Aetna US Healthcare 1999 - 2001
Aetna/US Healthcare 1993 - 1999
US Healthcare 1989 - February 1993
Skills
Health Insurance, Employee Benefits, Managed Care, Negotiation, Benefit Cost Analysis, Strategic Planning, Employee Wellness..., Voluntary Employee..., Sales, COBRA, Account Management, Leadership, Brokers, Insurance, Disability Insurance, New Business Development, Management, Underwriting, Benefits Administration, Life Insurance, Health Savings Accounts, Strategy
Education
Chapman Institute 2013 — 2013
Certified Wellness Program Coordinator, Worksite Wellness certification
Simmons College 1982 — 1986
BA, Management
Peabody Veterans Memorial High School 1978 — 1982
Breslau Insurance & Benefits, Inc. October 2000 - Present
United Healthcare August 1993 - October 1999
Aetna US Healthcare June 1976 - August 1991
Skills
Insurance, Small Business, Automation, Employee Benefits, Health Insurance, Health Car Reform, Health Savings Accounts, Health Reimbursement..., Partially Self Funded, Disability Insurance, Life Insurance, Long-term Care, Term Life Insurance, Workers Compensation, Strategic Planning, Medicare, Brokers, Whole Life, Sales, Marketing, Retirement Savings, Social Security, Fixed Annuities, Equity Indexed Annuities, Accident, Management, Retirement, 401k, Critical Illness, Financial Planners, IRAs, Financial Advisory, Wealth, Umbrella Insurance, Property & Casualty..., Digital Agency, Commercial Insurance, Insurance Brokerage, Underwriting, Estate Planning, Roth IRA, Professional Liability, Legal Liability, General Insurance, Strategic Financial..., Retirement Planning, Universal Life, Long Term Care Insurance, Team Building, Financial Planning
Education
The George Washington University 1970 — 1974
BA, Economics
Suffield Academy 1967 — 1970
High School, General
Curo Consulting June 2015 - Present
Janssen Biotech, Inc (a Johnson & Johnson company) December 2006 - June 2015
Janssen Biotech, Inc (a Johnson & Johnson company) January 2011 - June 2011
ORTHO MCNEIL NEUROLOGICS (a Johnson & Johnson Company) April 2004 - December 2006
GLAXO SMITH KLINE February 2002 - March 2004
AETNA U.S. HEALTHCARE August 1998 - June 2000
Skills
Pharmaceutical Sales, Oncology, Pharmaceutical Industry, Cardiology, Product Launch, Neurology, Managed Care, Urology, Reimbursement, Marketing, Biologics, Injectable, Training, Dermatology, Rheumatology, Hospital Sales, Hematology, Biotechnology, Infectious Diseases, Immunology, Market Access, HEOR, Healthcare Consulting, Payer, Literature Reviews, Value Propositions
Education
Sacred Heart University 2012 — 2015
Master of Business Administration (MBA), Marketing, 3.8
University of New South Wales 1996 — 1998
Master of Commerce, Marketing
Cornell University 1991 — 1995
Bachelor of Arts, Chemistry
ConvaTec July 2014 - Present
BD Diagnostics - Women's Health & Cancer November 2013 - June 2014
BD Diagnostics - Women's Health & Cancer November 2012 - November 2013
BD Diagnostics, Women's Health & Cancer February 2012 - November 2012
Institute for Transfusion Medicine March 2009 - August 2011
Institute for Transfusion Medicine July 2005 - March 2009
Heinz North America October 2003 - July 2005
AlloSource Bone & Tissue Bank January 2002 - March 2003
Sloans Lake Health Plan January 1999 - January 2000
Aetna US Healthcare January 1998 - January 1999
Education
Robert Morris University 2009 — 2014
Master of Science Degree in Organizational Studies, Leadership Concentration
Bennett College 1994 — 1998
Bachelor of Science Degree, Biology
evo.com June 2015 - Present
LeftLane Sports April 2014 - June 2015
Parks Pipes Powder September 2006 - April 2014
Buyer P3(Parks Pipes Powder) September 2004 - August 2006
Parks Pipes Powder September 2003 - August 2004
Parks Pipes Powder February 2002 - August 2003
686 Enterprises December 2001 - December 2002
Aetna US Healthcare September 1999 - November 2001
Prudential Insurance Company January 1997 - August 1999
Prudential Insurance Company April 1996 - May 1997
Skills
Retail, Merchandising, Apparel, Footwear, Fashion, Visual Merchandising, Sales, Brand Development, Marketing, Product Development, Marketing Strategy, Trend Analysis, Action Sports, Management, Social Media Marketing, Forecasting, Trade Shows
Education
University of Notre Dame 1991 — 1994
BA, Business
CVS Health September 2014 - Present
CVS Caremark Corporation July 2012 - September 2014
American Express January 2012 - July 2012
American Express November 2009 - December 2011
Mutual of Omaha Bank August 2008 - October 2009
First National Bank of Arizona January 2003 - July 2008
NextCard March 1998 - September 2002
Aetna US Healthcare May 1997 - March 1998
Providian Financial 1989 - 1997
Skills
Analysis, Access, Operations Management, Problem Solving, Microsoft Office, MIS, Policy, Process Improvement, Software Documentation, Leadership, Project Management, Management, Risk Management, Credit, Banking, Analytics, Auditing, Business Analysis, Credit Cards, Start-ups, Portfolio Management, Call Centers, Customer Service, Vendor Management, Business Process..., SDLC
Education
St. Olaf College 1985 — 1989
BA, Mathematics/Statistics
Aetna November 2008 - Present
National Contracting May 2004 - October 2008
Aetna Workers Comp Advantage September 2003 - April 2004
Aetna September 2002 - October 2003
Aetna US Healthcare July 2001 - August 2002
Aetna January 1999 - October 2001
Aetna US Healthcare March 1999 - June 2001
Aetna US Healthcare May 1996 - February 1999
US Healthcare May 1995 - April 1996
Allied Services In-Home Services November 1993 - April 1995
Skills
Managed Care, Healthcare, Strategy, Program Management, Leadership, Management, Contract Negotiation, Strategic Planning, Hospitals, Recruiting, Competitive Analysis, Analysis, Access, Network Development, Physicians, Provider Relations, Policy, Health Insurance, Medicare, Healthcare Industry, Healthcare Information..., Insurance
Education
University of ScrantonMHAHealth Administration 1993 — 1996
Masters of Health Administration
University of Scranton 1989 — 1996
Bachelor of Science (B.S.), Neuroscience
University of ScrantonBSNeuroscience 1989 — 1993
Hagemeyer North America December 2011 - Present
Reliant Energy April 2002 - September 2009
Aetna US Healthcare July 2000 - December 2001
Houston Cellular (now AT&T) October 1995 - June 2000
Skills
Call Centers
Education
The University of Texas at Austin 1980 — 1984
BS, Communications
Ernst & Young January 2001 - Present
Aetna US HealthCare September 1999 - January 2001
Prudenial Insurance of America October 1994 - September 1999
Skills
Human Resources, Strategic Planning, Leadership, Marketing Strategy, Professional Services, Change Management, Business Development, Management, Strategy, CRM, Process Improvement, Project Management, Management Consulting
Education
Stephen F. Austin State University
Bachelors in Science, Behaviorial Science
Aetna 2005 - 2007
Aetna US Healthcare May 2005 - December 2005
CENTOCOR / SCIOS November 2004 - April 2005
MBNA April 2004 - October 2004
UMDNJ October 2001 - August 2002
Accenture 1997 - 2001
Education
Temple University 1977 — 1980
Social Sciences
State University of New York College at Fredonia 1968 — 1977
BA, Social Sciences
Towers Watson 2013 - 2015
National Sales Network, Dallas TX 2013 - 2015
Platinum Plus Insurance Services 2010 - 2013
Aetna 2006 - 2009
Assurance 4 Life 2001 - 2005
AETNA US Healthcare 1998 - 2001
Skills
Strategy, New Business Development, Sales, Insurance, Account Management, Direct Sales, Strategic Planning, Management, Marketing, Business Development, Team Building, Sales Management, Medicare Part D, Marketing Strategy, Employee Benefits, Customer Service, B2B Marketing, Talent Management, Negotiation, Regulatory Guidelines, Sales Channel..., HIPAA, Leadership, COBRA, Group Benefit Plans, Self-Funded Certified, Project Team Management
Education
The American College 2012 — 2013
Registered Employee Benefits Consultant (REBC)
IT University 2014 — 2015
PMP Project Managment
McKesson January 2000 - Present
Aetna US Healthcare January 1997 - January 2000
Video Communications Inc January 1993 - January 1997
Skills
Test Cases, Test Planning, Testing, Regression, Databases, Healthcare, SQL, StarTeam, Regression Testing, Manual Testing, Access, Quality Center, Process Improvement, Software Documentation, Test Automation, Microsoft SQL Server, Software Project..., Software Development, SDLC, Agile Methodologies
Education
Westfield State College 1999 — 2002
BA, English Literature2002
State University of New York College at Oswego 1987 — 1991
Bachelors, Broadcasting & Communication
Purdue Pharma L.P. May 2015 - Present
Pivotal Therapeutics May 2012 - Present
Novartis Pharmaceuticals 2010 - May 2012
Novartis Pharmaceuticals 2003 - 2010
GlaxoSmithKline 2000 - 2003
Aetna US Healthcare 1998 - 2000
Spirit Cruises 1995 - 1998
Atlantic Business Products 1993 - 1995
Skills
Direct Sales, Marketing Strategy, Account Management, Strategic Planning, Forecasting, New Business Development, New Market Penetration, Lead Generation, Diabetes, Hypertension, Sales, Cardiology, Product Marketing, Sales Operations, Selling, Market Penetration, Neurology, Strategy, Solution Selling, Leadership
Education
SUNY Plattsburgh 1988 — 1992
BA Communications
Lanyon April 2013 - Present
VMware, Inc. June 2010 - April 2013
GemStone Systems March 2006 - June 2010
Sales Resource Partners, LLC June 2002 - March 2006
Extol International, Inc. January 2000 - May 2002
Aetna US Healthcare 2000 - 2001
ADP 1998 - 1998
Skills
Enterprise Software, Account Management, Cloud Computing, SaaS, Direct Sales, Big Data, Management, Strategy, Storage, Professional Services, Enterprise Architecture, PaaS, CRM, VMware, Sales Management, Solution Selling, Salesforce.com, Sales, Strategic Partnerships
Education
Towson University 1995 — 1999
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.1
Kinnelon High School 1994 — 1995
Eden Prairie HS 1990 — 1993
Lionbridge June 2015 - Present
Hudson April 2003 - June 2015
Kelly IT Resources August 2001 - April 2003
Robert Half International February 1997 - February 2001
Aetna US Healthcare March 1995 - February 1997
The Guardian Life Insurance Company of America June 1991 - February 1995
Skills
Team Leadership, Executive Management, Sales Management, Staff Augmentation, Strategic Planning, Executive Search, Talent Acquisition, Technical Recruiting, Staffing Industry, Recruitment/Retention, Permanent Placement, Full-cycle Recruiting, P&L Management, Consultative Selling, Hiring, Staffing Services, Performance Management, Recruiting, SDLC, Vendor Management, HR Consulting, Account Management, Sourcing, Leadership, Business Development, Management, Training, CRM, Industrial Sector, Talent Management
Education
University of Connecticut 1987 — 1991
BA
XVC Financial Consultants, LLC 2011 - Present
Old Mutual 2010 - 2011
State Street Bank & Trust/SSGA 2008 - 2009
Washington Mutual Bank & Trust 2001 - 2006
Aetna US Healthcare 1996 - 2000
AIG Inc. 1990 - 1995
Blackrock 1985 - 1990
Skills
MiFID, Privacy Law, Solvency II, Derivatives, Basel II, Capital Markets, Financial Risk, Risk Management, Operational Risk, Cross-functional Team..., Banking, Fixed Income, Operational Risk..., Hedge Funds, Financial Analysis, Equities, Investments, Portfolio Management, Finance, Management, Strategy, Financial Services, Leadership, Consulting, Analysis, Financial Modeling, Trading, Credit, Private Equity, Alternative Investments, Mutual Funds, Mergers & Acquisitions, Asset Management, Bonds, Options, FX Options, Change Management, Insurance, Executive Management
Education
The University of Chicago Booth School of Business 1983 — 1985
Master of Business Administration (M.B.A.), Finance
Brown University 1979 — 1983
Bachelor’s Degree, Applied Mathematics
Vann Enrollment Services August 2014 - Present
Vann Enrollment Services November 2012 - Present
Humana March 2011 - July 2012
Coventry Health Care of Georgia June 2008 - March 2011
Amerigroup Community Care June 2006 - June 2008
NHC Healthcare of November 2004 - June 2006
Aetna, Inc April 2004 - August 2004
Aetna, Inc August 2003 - April 2004
Aetna-US Healthcare March 1996 - October 2002
Aetna Health Plans January 1993 - January 1996
Skills
Medicare, Medicaid, Pharmacy Benefit..., Claim, HIPAA, Healthcare Consulting, Health Insurance, Ancillary Benefits, Sales&Marketing, Enrollment Services, Healthcare Management, Provider Relations, HMO, Employee Benefits, Disability Insurance, Health Savings Accounts, Brokers, PPO, Underwriting, Group Medical, Commercial Insurance, Sales
Education
University of Georgia - Terry College of Business 1973 — 1976
BBA, Marketing
University of Mississippi 1972 — 1973
AmeriHealth Caritas March 2015 - Present
Bank of America October 2013 - February 2015
ARAMARK October 2008 - September 2013
(IKEA & Wyeth) 2007 - 2008
CSL Behring 2005 - 2007
(BankOne & DuPont) 2003 - 2005
Merck 1991 - 2002
Aetna US Healthcare 1990 - 1991
Donnelley Directory 1987 - 1990
Fidelity Bank 1985 - 1987
Skills
Project Management, Software Development, Leadership, SDLC, Management, Software Project..., Vendor Management, Process Improvement, IT Strategy, IT Management, Business Intelligence, Integration, Business Analysis
Education
Shippensburg University of Pennsylvania 1983 — 1985
BSBA, Information Systems
* August 2015 - Present
Firefighters First Credit Union January 2008 - August 2015
American Specialty Health 2007 - 2008
Premier America Credit Union 2000 - 2007
Aetna U.S. Healthcare 1996 - 2000
Prudential Healthcare 1994 - 1996
Bank of America 1993 - 1994
Washington Mutual Card Services 1992 - 1993
Skills
Seasoned Call Center..., Call Flow Analysis, Strategic Planning, project management, Analysis, Customer Service, Call Center, Team Building, Budgeting, Customer Relations, Compliance, Process Improvement, Coaching, Problem Solving, Microsoft Office, Account Management, Mentoring, Public Speaking, Excel, Team Leadership, Marketing Strategy, Operations Management, Change Management, Negotiation, Vendor Management, Contract Negotiation, Marketing Communications, Banking, Writing, Word, PowerPoint, Public Relations, Business Planning, Event Planning, Administration, Data Analysis, Leadership Development, Program Management, Microsoft Word, Microsoft Excel, Budgets, Marketing, New Business Development, Call Centers, Customer Satisfaction, Leadership, Executive Management, Project Management, Management, Business Development
Education
Pepperdine University 2014 — 2016
Master of Business Administration (MBA), Business Administration, Management and Operations
California State University-Northridge 1993 — 1996
University of California, Los Angeles
Management Sciences and Quantitative Methods
Emergency Medical Management LLC January 2004 - January 2013
Pioneer Physicians Network Inc January 1998 - January 2004
Aetna US Healthcare January 1993 - January 1998
Skills
Medical Coding, CPT, Medical Billing, Claim, Medicine, Invoicing
Education
The University of Akron
SAP June 2014 - Present
SAP September 2008 - June 2014
spike5 January 1991 - September 2008
Insight Interactive Group 2000 - 2002
Aetna U.S. Healthcare June 1995 - January 2000
Skills
Strategy, User Experience, Information Architecture, Interaction Design, User Interface Design, Interactive Marketing, Creative Direction, Email Marketing, Usability Testing, Online Advertising, User-centered Design, Advertising, Mobile Devices, Direct Marketing, E-commerce, Content Strategy, Digital Strategy, Digital Marketing, InDesign, Art Direction, Web Design, Integrated Marketing, Information Design, User Experience Design, Mobile Applications, User Interface, Usability, Experience Design, User Scenarios, Visual Design, Mobile Design, Creative Strategy, Wireframes, User Research, Usability Engineering, Paper Prototyping, Persona, Design Thinking, Interactive Advertising, Design Strategy
Education
Art Institute of Philadelphia
Associate of Arts (A.A.), Advertising, Visual Communications
Allglass Systems Inc. September 2015 - Present
Bristol-Myers Squibb 2013 - Present
Bristol-Myers Squibb May 2011 - May 2013
Bristol-Myers Squibb, Princeton, New Jersey July 2010 - August 2012
Bristol-Myers Squibb February 2008 - July 2010
Bristol-Myers Squibb 2004 - 2008
Bristol-Myers Squibb 2002 - 2004
Bristol-Myers Squibb 1999 - 2002
Aetna U.S. Healthcare 1997 - 1999
Skills
Pharmaceutical Industry, Hospital Sales, Pharmaceutical Sales, Cardiology, Managed Care, Hypertension, Hospitals, Sales Effectiveness, Diabetes, Market Access, Infection, Endocrinology, Infectious Diseases, Primary Care, Product Launch, Sales Management, Selling Skills, Marketing, Contract Negotiation, Cardiovascular Disease, Rheumatology, Neurology, Oncology, Virology, Biopharmaceuticals, Immunology, Sales, Sales Operations, Management, Strategic Planning
Education
Bloomsburg University of Pennsylvania 1993 — 1997
Bachelor of Science (BS), Marketing
company in the east bay June 1998 - Present
Lawrence Berkeley National Labs June 1997 - February 2013
Aetna U.S. Healthcare January 1996 - May 1997
Skills
Strategic Sourcing, Procurement, Supply Management, Materials, Data Analysis, Supply Chain Management, Purchasing, E-procurement, Global Sourcing, Supply Chain, Sourcing, Product Development, Contract Management, Cross-functional Team..., Project Management, Budgets
Education
Heald Business College 1981 — 1982
certification, Administrative Assistant and Secretarial Science, General
Diablo Valley College 1976 — 1978
Associate of Arts (AA), General Studies
IDEAS ARCHITECH ++ empowerment through story, brand & presence July 2014 - Present
Grameen Research, Inc. September 2013 - June 2014
Advanstar Communications October 2003 - July 2013
General Goods, Inc. March 1999 - October 2003
New England Employee Benefits Council January 1995 - January 2000
Aetna US Healthcare September 1987 - February 1999
Skills
Developing Talent, Revenue Management, Team Building, Driving Revenue, Increasing Revenue, Sales Management, Profitability, Marketing Strategy, Strategic Communications, Campaign Management, Sponsorship Sales, Sponsorship Management, Corporate Sponsorships, Sponsorship Negotiations, Idea generation, Strategy, Sponsorship, Market Research, Profit, B2B, Online Advertising, Business Development, Strategic Partnerships, Competitive Analysis, New Business Development, Trade Shows, Lead Generation, Integrated Marketing, Leadership, Revenue Analysis, Pharmaceutical Industry, Management, Strategic Planning, Marketing, Marketing Management, Social Media Marketing, Direct Marketing, Sales, Product Marketing, Email Marketing, Product Launch, Salesforce.com, Creativity, Public Speaking, Motivational Speaking, Enterprise Software, Online Marketing, B2B Marketing, CRM, Customer Retention
Education
Rochester Institute of Technology
BS, Business Administration
Shire Pharmaceuticals October 2014 - Present
McKesson Health Solutions April 2014 - October 2014
ePharmaSolutions April 2013 - April 2014
PFIZER (formerly WYETH) 2010 - 2012
WYETH 2001 - 2010
AETNA U.S. HEALTHCARE 1999 - 2000
COMCAST CELLULAR 1996 - 1999
COMCAST CELLULAR 1992 - 1996
Skills
Pharmaceutical Industry, Team Management, 21 CFR Part 11, FDA & PMDA Audits, Clinical Development, Clinical Data Management, GCP, Support Clinical Trial..., Computer System..., Data Management, Wrote SOPs and SPIs, Functional User..., Validation testing, User Acceptance Testing, Validation Summary..., Technical Support and..., Vendor Selection and..., Working in a complex..., IMPACT, eClinical, RAVE, EDC, Visio, PowerPoint, MS Word, MS Excel, MS Office, SharePoint, PfizerTrials Portal, ClinicalTrials..., Microsoft Office, Clinical Trials, Microsoft Excel, Oncology, CRO, Clinical Research, Drug Development, SDLC, CTMS, ICH-GCP, FDA, Cross-functional Team..., Leadership, Software Documentation, Quality Assurance, Biopharmaceuticals, Change Control, Therapeutic Areas, Sop, Validation
Education
Drexel University - College of Business and Administration
Bachelor of Science (B.S.)
Hallahan High School
Humana June 2014 - Present
Coventry Health Care of Louisiana October 2000 - March 2014
Aetna U.S. Healthcare January 2000 - October 2000
Luke Binner Photography September 1993 - August 1996
Greenbrier Nursing Home January 1993 - June 1993
HoneyBaked Ham January 1991 - January 1992
Skills
Managed Care, Health Care Reform, HIPAA, Insurance, Healthcare, Healthcare Information..., Data Analysis, Access, Healthcare Management, Credentialing, Data Entry, Health Insurance, Healthcare Industry, Hospitals, Physicians, Provider Relations
Education
Delgado Community College 1996 — 2000
Associates Degree, Business Administration
Harris County Community Service Department April 2013 - Present
UTMB January 2010 - April 2013
American National Insurance Company November 2008 - December 2009
HCA August 2005 - August 2008
Phoenix Wealth Managment, LLC February 2004 - June 2005
Health Research Inc November 2000 - October 2003
Teresian House June 2000 - November 2000
Aetna US Healthcare February 1991 - June 2000
Skills
Accounts Receivable, Invoicing, Accounts Payable, Payroll, Accounting
Education
The Sage Colleges-Sage College of Albany 1996 — 2000
Associate, Accounting
Medical Data Systems July 2015 - Present
NextGen Healthcare Information Systems August 2011 - July 2015
HealthCo Information Systems January 2010 - August 2011
Quest Diagnostics 2007 - 2010
AstraZeneca 2005 - 2006
AstraZeneca 2001 - 2005
Doctors Health Plan 1999 - 2001
Aetna US Healthcare 1996 - 1999
Skills
Healthcare Information..., Managed Care, EMR, Hospitals, Healthcare, EHR, Revenue Cycle Management, Health Information..., Leadership, SaaS, Process Improvement, CRM, Training, Sales Operations, Management, Strategy, Cardiology, Revenue Cycle, Informatics, New Business Development, Physicians, Medical Billing, Selling, Salesforce.com, Data Analysis, Direct Sales, Healthcare Consulting, Ambulatory, Healthcare Industry, Practice Management, Medical Devices, Sales, Medicine, HIPAA, Medicare, Pharmaceutical Sales, Business Planning, Healthcare Management, Customer Service, Strategic Planning, Account Management
Education
University of North Carolina at Charlotte
MHA, Health Administration
University of North Carolina at Charlotte
BA, Political Science
SoHi
Family Wearlooms July 2012 - Present
Dr. James J. Cally, DMD July 2009 - June 2010
DR CHARLES ALLEN August 2009 - November 2009
Self January 2004 - 2009
MD Skincare LLC January 2001 - January 2004
AETNA US HEALTHCARE January 2000 - January 2001
PRINCETON SECURITIES January 1999 - January 2000
Skills
Public Speaking, Voice Acting, Sales, Event Management, Acting, Front Office, Office Management, Office Administration, Microsoft Office, Dentrix, Medisoft, Appointment Scheduling, Payroll, Skin Care, Dental Assisting, Dental Software, Health Insurance, Claims Resolution, Phone Etiquette
Education
Catherine Hines Institute of Esthetics 1997 — 1998
Lic. Medical Esthetician, Medical Esthetics
Suffolk County Community College 1985 — 1987
Performing Arts-Vocal/Liberal Arts, Performing Arts/Liberal Arts, 3,2
William Floyd High School 1980 — 1984
High School Diploma, Music
Everett Callahan Insurance Agency March 2001 - Present
StarNex, Inc./ BrokersPortal.com June 2000 - March 2001
Guarantee Life / Jefferson Pilot September 1998 - June 2000
Aetna U.S. Healthcare October 1996 - September 1998
Farmer's Insurance Group April 1994 - September 1996
Skills
Health Insurance, Disability Insurance, Employee Benefits, Long-term Care, Insurance, Term Life Insurance, Life Insurance, Medicare, Brokers, Health Savings Accounts, Underwriting, Sales Management, Workers Compensation, Strategic Planning, Property & Casualty..., Dentistry, New Business Development, General Insurance, Fixed Annuities, Small Business, 401k, Business Planning, Casualty, Claim, Commercial Insurance, COBRA, Commercial Lines, Financial Planners, IRAs, Liability, Long Term Care Insurance, Managed Care, Management, Marketing, Professional Liability, Retirement, Medicare Part D, Retirement Planning, Selling, Accident, Benefits Administration, Critical Illness, Group Insurance, Leadership, Sales, Universal Life, Whole Life
Education
California State University-Fullerton 1985 — 1990
BA, Finance Business Administration
Fullerton College - Fullerton 1981 — 1985
Associate of Arts, Business Administration
3M Health Care January 2013 - Present
3M Health Care September 2008 - February 2013
3M Health Care January 2006 - August 2008
3M Health Care 2005 - 2008
UnitedHealth Group June 2001 - November 2002
Aetna US Healthcare February 2000 - June 2001
AstraZeneca April 1995 - February 2000
Upsher-Smith Laboratories, Inc. 1988 - 1992
Skills
Clinical, Healthcare, Clinical Research, Health Economics, Medical Devices, Pharmaceuticals, Clinical Trials, Managed Care, Infectious Diseases, Pharmaceutical Industry, Pharmacy, Health Policy, Cross-functional Team..., Oncology, Clinical Development, Regulatory Affairs, Biotechnology, Diabetes
Education
University of Minnesota-Twin Cities 1983 — 1988
Doctor of Pharmacy, Pharmacy
Alston & Bird LLP April 2005 - Present
American Electronics Association April 2002 - March 2005
US Department of Labor September 2001 - April 2002
Gilbert Heintz and Randolph, LLP February 2001 - September 2001
Aetna US Healthcare September 1998 - February 2001
NYLCare Health Plans of the Mid-Atlantic August 1997 - September 1998
Deloitte & Touche December 1994 - August 1997
United States Air Force 1984 - 1994
Skills
Troubleshooting, SharePoint, Active Directory, Windows 7, Project Management, Microsoft Office, Software Documentation, Windows, Outlook, Databases, Network Administration, Help Desk Support
Education
University of Maryland University College 1988 — 1992
BS, Information Systems Management
Community College of the US Air Force 1985 — 1987
Associate, Management Studies
Santa Ana College 1982 — 1983
General Studies
HResults, Inc. 1993 - Present
Greensgrow September 2012 - Present
Aetna US Healthcare 1989 - 1992
Wells Fargo (First Fidelity Bancorp) 1988 - 1989
Philadelphia Inquirer and Daily News 1983 - 1988
KNIGHT RIDDER 1983 - 1988
Deutsche Bank (Bankers Trust New York Corporation) 1981 - 1983
Exxon 1978 - 1981
Skills
Talent Management, Strategic Planning, HR Consulting, Organizational Design, HR Transformation, Strategic HR, Change Management, Business Process..., Trusted Advisor, Critical Thinking, Internal Communications, Organizational..., Employee Relations, Succession Planning, Performance Management, Organizational..., Management, Deferred Compensation, Human Resources, Executive Coaching
Education
Temple University - Fox School of Business and Management
MBA
Central High School of Philadelphia
Bachelor of Arts (B.A.)
Fairmount Long Term Care June 2013 - Present
Fairmount Long Term Care October 2005 - May 2013
United Healthcare June 1998 - August 2005
Aetna U.S. Healthcare August 1993 - June 1998
Skills
Financial Analysis, Contract Management, Accounting, PeopleSoft, Financial Reporting, Sarbanes-Oxley Act, Account Reconciliation, Auditing, General Ledger, GAAP, Financial Modeling, Financial Accounting, Microsoft Excel, Management, Process Improvement, Internal Controls, Analysis
Education
University of Phoenix 2003 — 2006
M.B.A., Marketing
Drexel University - LeBow College of Business 1988 — 1993
B.S., Accounting
Freelance 2006 - Present
Houghton Mifflin Harcourt August 2006 - February 2009
Texas State University 2003 - 2006
Aetna US Healthcare 1999 - 2000
NYLCare Health Plans 1998 - 1999
NYLCare Health Plans 1994 - 1998
Skills
Proofreading, Copy Editing, Publishing, Academic Publishing, Editing, Editorial, Content Development, Curriculum Development, Information Mapping, Research, Writing, Creative Writing, Educational Assessment, K-12, Higher Education, Textbooks, Publications, Literature, Books, Freelance Writing, Web Content, Fiction, Online Publishing, InCopy, Ebooks
Education
Texas State University 2003 — 2006
MFA, Creative Writing
University of Houston
BS, Psychology/Political Science
Azteca Milling, L.P. April 2007 - Present
Telvista Inc January 2007 - April 2007
Popular Small Business Capital January 2002 - October 2006
Aetna US HealthCare November 2000 - November 2001
Durr Environmental- Apple One April 2000 - September 2000
Education
University of Puerto Rico-Bayamon
Bachelor's Degree, Business Administration- Finance
Diebold May 2015 - Present
IgnitionOne November 2014 - May 2015
C.TRAC February 2011 - November 2014
Goodyear Tire & Rubber Company July 2008 - February 2011
National City March 1999 - July 2008
National City 1999 - July 2008
National City Bank 1999 - July 2008
National City - Corporate Marketing 2000 - 2002
GOJO 1998 - 1999
Aetna US Healthcare 1993 - 1998
Skills
Editing, Digital Marketing, Direct Mail, Internal Communications, Online Marketing, Marketing Communications, Email Marketing, Marketing, Corporate Communications, Copywriting, Analytics, Direct Marketing, Integrated Marketing, Management, Marketing Strategy, Strategy
Education
The University of Akron 1987 — 1992
Bachelor of Business Administration (BBA), Marketing
Akron North High School 1984 — 1987
Diploma, AP/College Prep
March of Dimes August 2013 - July 2015
Active Policy Solutions (APS) February 2013 - June 2013
United States Senate February 2007 - February 2013
Public Citizen June 2006 - February 2007
The University of Akron August 2004 - May 2006
Aetna US Healthcare July 1998 - May 2005
Skills
Public Policy, Policy Analysis, Politics, Legislative Relations, Community Outreach, Political Campaigns, Public Speaking, Political Communication, Grassroots Organizing, Legislation, Legislative Affairs, Government, Political Consulting, Political Science, Legislative Research, Coalitions, Strategic Communications, Public Affairs, Press Releases, Research
Education
The University of Akron 2004 — 2006
M.A., Political Science
The University of Akron 1993 — 2004
B.A., Philosophy, Politics, Economics
Aetna January 2009 - Present
Aetna September 2004 - December 2008
Aetna US Healthcare September 1996 - September 2004
US Heathcare January 1994 - September 1996
Skills
Health Insurance, Disability Insurance, Employee Benefits, Selling, Insurance, Health Savings Accounts, Brokers, Dentistry, Life Insurance, Managed Care, New Business Development, Sales, Underwriting
Education
University of Maryland College Park
BS in Business, Business and Finance
OptumHealth, UnitedHealth Group September 2013 - Present
Penn Medicine, Hospital of the University of Pennsylvania May 2013 - July 2013
MEDecision, Inc July 2000 - January 2013
Aetna US HealthCare 1998 - 2000
Skills
Agile Methodologies, Healthcare Information..., Data Warehousing, Business Intelligence, SDLC, SQL, Business Analysis, Requirements Analysis, Databases, Oracle, Microsoft SQL Server, Business Objects, Scrum, Report Writing, Enterprise Architecture, Database Design, Requirements Gathering, PL/SQL, Systems Analysis, Business Requirements, Testing, Performance Tuning, Data Modeling, ETL, Data Integration, SharePoint, Software Project..., Data Quality
Education
Rosemont College 1997 — 2000
Sacred Heart Hospital School of Nursing 1979 — 1982
Nursing
Dell June 2000 - Present
Aetna US HealthCare June 1990 - March 2000
Aetna US Healthcare 1991 - 2000
Education
Southern Illinois University, Carbondale 1994 — 1996
Agfa HealthCare March 2015 - Present
Schneider Electric June 2014 - March 2015
Agfa Healthcare October 2012 - June 2014
Agfa Healthcare November 2011 - October 2012
Agfa Healthcare March 2010 - November 2011
JobTarget, Inc. September 2009 - March 2010
APC by Schneider Electric March 2008 - August 2009
Agfa Healthcare September 2006 - March 2008
Heartlab/AGFA Healthcare November 2003 - September 2006
Aetna US Healthcare 1999 - 2000
Skills
Project Management, Software Documentation, SDLC, Integration, Software Engineering, Process Improvement, Business Intelligence, Quality Assurance, MS Project, Requirements Analysis, Testing, Quality Management, Software Development, Product Development, Healthcare Information..., Analysis, Management, Databases, CRM, Leadership, Enterprise Software, Troubleshooting, Training, Cross-functional Team..., Oracle, PMO
Education
Bryant College
Program Certificate, Project Management
Suffolk University 1985 — 1987
Sacramento Area Human Resource Association January 2015 - Present
Unger Construction Company, Sacramento CA January 2014 - Present
Unger Construction Company, Sacramento CA January 2003 - December 2013
Robert Roach Painting, Inc. June 2001 - July 2003
Aetna US Healthcare August 1998 - June 2001
Skills
Employee Relations, Onboarding, Succession Planning, Performance Management, HRIS, Workforce Planning, Talent Acquisition, Employee Engagement, Talent Management, Process Scheduler, HR Policies, Human Resources, Recruiting, Contract Negotiation, Deferred Compensation, Benefits Administration, College Recruiting, New Hire Orientations, Labor Relations
Education
University of San Francisco 2002 — 2004
Masters, Human Resources Organizational Development
Villanova University
BS, Business Administration
Holmes Murphy & Associates February 2014 - Present
Cigna November 2008 - February 2014
RedBrick Health July 2007 - October 2008
Aetna July 2005 - May 2007
Aetna October 2000 - July 2005
Aetna US Healthcare 1997 - 2000
Aetna Health Plans June 1992 - October 1997
Aetna Life & Casualty June 1990 - June 1992
Skills
Health Insurance, Account Management, Managed Care, Process Improvement, Insurance, Strategic Planning, Team Building, Vendor Management, Employee Benefits, Contract Negotiation, Customer Service, Sales, Leadership, Healthcare
Education
Texas Christian University 1986 — 1989
Bachelor of Science (BS), Broadcast Journalism
Kistler Tiffany Benefits February 2007 - Present
Kistler Tiffany Benefits 2007 - Present
HealthAmerica 2003 - 2006
Health America 2003 - 2006
Healthamerica/Healthassurance 2003 - 2006
Health America 2003 - 2006
Aetna USHealthcare 1996 - 2003
Aetna US Healthcare 1996 - 2003
Aetna 1993 - 2003
US HEALTHCARE 1992 - 2003
Skills
Employee Benefits, Health Insurance, Health Savings Accounts, Medicare, Insurance, Long-term Care, Underwriting, Disability Insurance, Brokers, Term Life Insurance, Claim, Health Care Reform, Risk Management, Medicare Part D, Commercial Insurance, Claims Management, Reinsurance, HMO, Fixed Annuities, Long Term Care Insurance, Benefits Administration, Life Insurance, Healthcare, General Insurance, Managed Care, Workers Compensation, COBRA, HIPAA, Group Insurance, Executive Management, Insurance Brokerage, Property & Casualty..., Critical Illness, Voluntary Employee..., Sales, PPO, 401k, Disease Management, Health Policy, Medicaid, Professional Liability, Group Medical, Self-funded, Open Enrollment, Dentistry, Cafeteria Plans, Umbrella Insurance, Accident, Network Development, Healthcare Industry
Education
Temple University 1965 — 1969
Bachelor of Arts (BA), History
Northwestern Benefit Associates July 2001 - Present
Aetna US Healthcare July 1999 - July 2001
Skills
Employee Benefits, Flexible Spending..., Group Life, Disability Insurance, Health Insurance, Health Savings Accounts, Long-term Care, Group Medical, Self-funded, 401k, Dental Insurance, Voluntary Employee..., Long-Term Disability, Vision Insurance, Health Care Reform, Group Insurance, Term Life Insurance, COBRA, Sales, Insurance
Education
Stonehill College 1995 — 1999
Bachelor of Science, Marketing
Independence Blue Cross August 2014 - Present
Keystone Mercy Health Plan September 2008 - August 2014
Bravo Health 2006 - 2008
Aetna International 1998 - 2000
Aetna US Healthcare 1996 - 1998
US Healthcare 1989 - 1996
Skills
Medicare, Managed Care, Medicaid, Healthcare, Network Development, Provider Relations, Health Insurance, Healthcare Information..., SDLC, Hospitals, Insurance, Revenue Cycle, Healthcare Management, EMR, Healthcare Industry, Employee Benefits, Disease Management, EHR, Pharmacy Benefit..., Healthcare Consulting, Physicians, Utilization Management, HIPAA, Health Policy, Informatics, HMO, Medicare Part D, Claim, Home Care, PPO, Quality Improvement, Practice Management, Epic Systems, Credentialing, Process Improvement, Performance Improvement, Revenue Cycle Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1986 — 1987
Master of Business Administration (M.B.A.), Finance and Health Administration
University of Pittsburgh 1982 — 1986
Bachelor of Science (BS), Health Information Management
LearnQuest January 2015 - Present
Apollo Education Group January 2012 - November 2014
Thomson Reuters June 2010 - December 2011
IMS Audio Visual January 2007 - July 2009
Comcast Cable 2005 - 2007
Eagle's Flight February 2003 - September 2005
VirtualEdge 2001 - 2001
Aetna US Healthcare 1989 - 1993
Skills
Salesforce.com, New Business Development, Selling, Account Management, Sales, Solution Selling, Social Media Marketing, Sales Presentations, Marketing Communications, Email Marketing, Sales Process, Sales Management, Management Consulting, SaaS, Sales Operations, Customer Service, Contract Negotiation, Marketing, Training, Enterprise Software, Leadership, Event Management, Cold Calling, CRM, Advertising, Lead Generation, Strategic Partnerships, B2B, Direct Sales, Strategy, Business Development, Time Management, Strategic Planning, Team Building
Education
Rutgers, The State University of New Jersey-New Brunswick
Audubon High School
NYU Hospitals Center December 2002 - Present
Aetna US Healthcare 1997 - 2002
Skills
Managed Care, Network Development, Provider Relations, Medicaid, HMO, Healthcare Information..., Medicare, Revenue Cycle, Healthcare Industry, Healthcare Consulting, Healthcare, Hospitals, Health Policy, Healthcare Management, HIPAA, Health Insurance
Education
University at Albany, SUNY 1991 — 1993
NDemand, Inc. April 2012 - Present
Healix March 2005 - April 2012
NDemand, Inc. 2003 - 2009
HrivTech 1996 - 2007
Qwest Communications May 2000 - March 2003
Aetna US Healthcare June 1996 - May 2000
Prudential Healthcare 1997 - 2000
Skills
Data Center, VMware, Cisco, Servers, Active Directory, Telecommunications, IP, Disaster Recovery, Virtualization, Security, Storage, Network Security, LAN/WAN, VPN, Citrix, Storage Area Networks, Network Administration, WAN, CCNA, CCDA, MCSE, HP ASE, MCP +I, Network + Certified, LAN-WAN, Cisco Technologies, Token Ring, TCP/IP, Network Engineering, Microsoft Exchange, IT Service Management, Information Security, IT Management, System Administration, VoIP, Firewalls, Network Architecture, Business Continuity, IT Operations, SharePoint, Integration, ITIL, Microsoft Certified..., HP
Education
University of Houston, C.T. Bauer College of Business 1995 — 2004
BBA, MIS
The Agency Inside, A Harte Hanks Company August 2011 - Present
The Agency Inside, A Harte Hanks Company October 2008 - July 2011
Freelance Copywriter August 2002 - October 2008
Insight Interactive Group October 2001 - August 2002
Devon Direct Euro RSCG September 1999 - October 2001
Aetna US Healthcare April 1994 - September 1999
TV Guide July 1993 - April 1994
Skills
Interactive Marketing, Direct Marketing, Email Marketing, Digital Marketing, Direct Mail, Interactive Advertising, Mobile Marketing, Integrated Marketing, Creative Strategy, Advertising, Social Media Marketing, Online Advertising, Creative Direction, B2B, Copywriting, Concept Development, Brochures, Brand Management, Art Direction, Strategy, Adobe Creative Suite, Corporate Branding
Education
Rowan University 1988 — 1992
B.A., Communications (journalism and public relations)
Self employed Novelist Account DirectorOptate2001 - 2004
Trinity Health 1994 - 2001
Health Alliance Plan 1994 - 1995
Aetna US Healthcare 1990 - 1993
General Mills 1989 - 1991
Education
University of Michigan 1985 — 1989
BA English
Ladywood 1981 — 1985
DPT Laboratories March 2010 - Present
DPT Laboratories May 2006 - March 2010
Info Technologies, Inc. December 2004 - April 2006
Aetna US Healthcare May 1995 - June 2000
Skills
Pharmaceutical Industry, Sop, Performance Management, HRIS, Talent Acquisition, Validation, Change Control, GMP, Employee Relations, FDA, Management, Continuous Improvement, Onboarding, Succession Planning, Deferred Compensation, Human Resources, Labor Relations, SOP, Recruiting
Education
The Cittone Institute
Thomas Edison State College
Human Resource Management
Aetna US Healthcare June 2001 - Present
Aetna US Healthcare June 2001 - June 2005
MetaServer Inc. June 2000 - July 2001
Workforce.com June 1997 - October 2000
HR Management Services July 1991 - June 1997
Dairy Mart Inc. June 1986 - July 1991
Southland Corporation June 1978 - June 1986
Education
University of Northern Iowa
Business, Business Admin
Exeter Finance Corp July 2008 - Present
Triad Financial August 2005 - June 2008
Regency Conversions July 2002 - August 2005
Aetna US Healthcare December 1997 - August 2001
Education
Tarrant County College
Express Scripts November 2008 - Present
UnitedHealthcare January 2005 - August 2007
America's Choice Healthplans March 1998 - February 2003
Aetna US Healthcare May 1994 - March 1998
Skills
Managed Care, Health Insurance, Pharmacy Benefit..., Employee Benefits, Healthcare, Medicare Part D, Medicare, Benefits Administration, Insurance, Disability Insurance, Cross-functional Team..., Data Analysis, Process Improvement
Education
The College of New Jersey 1989 — 1993
BA, Mathematics Education
Pioneer Savings Bank June 2004 - Present
Aetna US Healthcare November 2000 - December 2003
Visiting Nurses Foundation April 1995 - October 2000
Albany Medical Center October 1994 - April 1995
Consolidated Rail Corp. (Conrail) October 1983 - October 1994
Skills
Microsoft Office, Coaching, Banking, Microsoft Excel, Public Speaking, Staff Development, Strategic Planning, Leadership, Financial Analysis, Customer Service, Event Planning, Fundraising
Education
The Sage Colleges-Sage Graduate School
MBA, Finance
The Sage Colleges-Sage College of Albany
BS, Business Administration
The Sage Colleges-Sage College of Albany
1-yr. Certificate, Business Computers
Maria College of Albany
AAS, Medical Office Assistant
Greenville 1977 — 1980
Regents
In Your Home Physical Therapy, LLC. April 2011 - Present
Blue Mountain Health System September 2010 - July 2012
VNA Greater Lehigh Valley Area April 2011 - December 2011
Takeda Pharmaceuticals August 2003 - June 2010
Pharmacia November 2001 - May 2003
St. Mary's Hospital July 2001 - December 2001
Aetna US Healthcare November 1994 - May 1998
State Farm Insurance June 1992 - December 1994
Skills
Treatment, Pain Management, Physical Therapy, Rehabilitation, Home Care, Fall Prevention, Reducing Risk for Falls, Balance Improvement, Neuro-Muscular..., Reducing Dizziness, Vertigo, Vestibular..., Improving Walking, Gait Training, Therapeutic Exercise, Home Safety Assessment, Patient Education, Fitness, Musculoskeletal, Spine, Manual Therapy, Shoulder, Injury Prevention
Education
State University of New York Upstate Medical University 1998 — 2001
MPT, Physical Therapy
Stony Brook University 1988 — 1992
BS, Business Management, Economics
Acosta Sales & Marketing November 2013 - Present
Acosta Sales & Marketing July 2006 - November 2013
PricewaterhouseCoopers August 2002 - July 2006
Aetna US Healthcare 1994 - 2001
Skills
Sarbanes-Oxley Act, GAAP, Financial Reporting, Internal Controls, Accounting, Variance Analysis, Auditing, Financial Accounting, US GAAP, Finance, Financial Analysis, Budgets, Process Improvement, CPA, Management
Education
University of North Florida - College of Business Administration
BBA, Accounting
Cigna December 2012 - Present
Cigna June 2007 - December 2012
CIGNA Healthcare September 2001 - June 2007
Inova Health Systems 1999 - September 2001
Arthur Anderson Consulting 1997 - 1999
Aetna US Healthcare 1996 - 1997
Aetna Health Plans 1986 - 1996
Skills
Provider Relations, Managed Care, Contract Negotiation, Contract Management, Healthcare, Relationship Management, Project Management, Staff Management, Strategic Planning, Network Contracting
Education
Sweet Briar College 1982 — 1986
Aetna US Healthcare August 1992 - Present
New York State Nurses Association September 2007 - December 2007
Continent Express June 1988 - April 1993
Education
The College of Saint Rose
MBA, Business Administration
Willow Capital Group April 2011 - Present
Textron Financial Corporation September 2000 - April 2010
Connecticut Pipetrades Health Fund/ Local 777 September 1999 - September 2000
Aetna U.S. Healthcare March 1998 - September 1999
Skills
Commercial Lending, Credit, Loans, Portfolio Management, Banking, Risk Management, Auditing, Loan Servicing, Management, Customer Service, Credit Risk, Insurance, Training, Finance, Financial Analysis, Process Improvement
Education
Goodwin College 2010 — 2010
Textron Financial 2010 — 2010
Finance
Balance Integrative Health February 2014 - Present
L3 Consulting, LLC June 2012 - Present
Novartis 2000 - May 2012
Iris PhotoCollective 2010 - 2012
Aetna US Healthcare 1997 - 2000
Medical Center of Louisiana, Charity Hospital 1996 - 1997
Skills
Data Analysis, Contract Negotiations, Budget Management, Product Launches, Planning, New Business Development, Customer Relations, Budgeting, Account Management, Key Account Management, Consultative Selling, Direct Sales, Spanish, Portuguese, Italian, International Travel, Strategic Planning, Pharmaceuticals, Clinical Selling, Territory..., Territory Expansion, Business Planning, Sales Presentations, International Health..., Building Relationships, Business Analytics, Budgets, Cardiology, Product Launch, Pharmaceutical Industry, Contract Negotiation, Selling, Leadership, Diabetes, Customer Service, Project Planning, Healthcare, Endocrinology, Rheumatology, Nephrology, Hospitals, Sales Operations, Psychiatry, Management, Entrepreneurship, Managed Care, Marketing, Pharmaceutical Sales, Sales, Sales Management
Education
Tulane University School of Public Health and Tropical Medicine
Master in Public Health (M.P.H.), Health Systems Management
Tulane University, Newcomb College
Bachelor of Arts (B.A.), Psychology
Whitefish Bay High School
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Bechtel Marine Propulsion Corporation July 2015 - Present
Siena College May 2007 - January 2015
Synergy Logistics May 2003 - April 2007
Knolls Atomic Power Laboratory September 1999 - May 2003
Aetna U.S. Healthcare July 1998 - February 1999
Berlin Public School District August 1997 - June 1998
Skills
Fundraising, Higher Education, Event Planning, Public Speaking, Management, Nonprofits, Stewardship, Alumni Relations, Volunteer Management, PowerPoint, Student Affairs, Editing, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Student Leadership, Customer Service, Teamwork, Outlook, Project Management, Naval Operations, Defense Technology, Military Training, Scheduling
Education
Excelsior College 2011 — 2012
BS, Organizational Communication, General, Magna Cum Laude
Siena College 2007 — 2009
Sociology
Schenectady County Community College 1996 — 2007
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, Summa Cum Laude
SUNY Adirondack
Computer Science and Mathematics
Aetna May 2010 - Present
TEKsystems June 2009 - August 2010
Aetna April 2007 - December 2008
Aetna 2005 - 2007
Aetna 2002 - 2005
Aetna 1998 - 2002
Aetna US Healthcare 1997 - 1998
US Healthcare 1994 - 1996
Macmillan April 1989 - August 1994
New Jersey Administrative Office of the Courts July 1986 - April 1989
Skills
Business Intelligence, Program Management, Project Portfolio..., SDLC, Vendor Management, Software Development, Project Management, Team Building, Requirements Analysis, Budgets, Business Analysis, PMO, Requirements Gathering, PMP, Process Improvement
Education
The University of Texas at Dallas 1981 — 1986
Masters, Management and Administrative Science
Rowan University
Bachelors, Secondary Education Certification, Social Studies
Health Advocate November 2003 - Present
Aetna Inc 1990 - 1999
Aetna US Healthcare 1990 - 1999
Skills
Employee Benefits, Health Insurance, Managed Care, Strategic Planning, Insurance, Sales, Benefits Administration, Account Management, Health Savings Accounts, Healthcare, Leadership, Disability Insurance, Medicare
Education
Rutgers, The State University of New Jersey-New Brunswick 1985 — 1989
Bachelor's of Science, Communications
Capital BlueCross December 2013 - Present
Capital Blue Cross 2009 - Present
Montgomery Child Advocacy Project 2006 - 2012
Law Office of William L. Manning February 2009 - 2009
Aetna, INC. April 2002 - December 2008
Aetna US Healthcare 1997 - 2002
Dechert Price September 1994 - April 1997
Automated Health Systems, Inc. March 1982 - May 1994
Skills
Corporate Law, Insurance, Litigation, Mergers & Acquisitions, Healthcare, Commercial Litigation, Class Actions, Mergers, Privacy Law, Leadership, Managed Care, Appeals, Administrative Law, Litigation Management, Personal Injury, Competition Law, Dispute Resolution, Arbitration, Employment Law, Insurance Law, Training, Product Liability, Corporate Governance, Health Law, Courts, Legal Compliance, Joint Ventures, Bankruptcy, Intellectual Property, Legal Writing, Alternative Dispute..., Discrimination, Licensing, Legal Research, Civil Litigation, Trade Secrets, Mediation, Medicaid, Claim, Torts, Legal Issues, Workers Compensation
Education
Temple University - James E. Beasley School of Law 1991 — 1994
J.D., Law
University of Maryland Baltimore County 1979 — 1982
Xchange Telecom May 2011 - Present
Hatzalah Volunteer Ambulance Corps. October 1994 - Present
Tech-Keys Inc October 2008 - January 2011
RepairTech Inc 2006 - 2008
Motorola (aka Symbol Technologies) 2000 - 2006
Aetna US Healthcare 1997 - 1999
Polly-o Dairy Products 1990 - 1997
White & Case 1983 - 1989
Skills
Customer Service, Customer Retention, Long-term Customer..., Customer Engagement, Customer Satisfaction, Customer Support, Management, IVR, ACD Management, Troubleshooting, Business Intelligence, Technical Support, Data Center, Strategic Planning, Mobile Devices, People Skills, VoIP, Windows Server, Networking, Integration, Vendor Management, Program Management
Education
Touro College 1980 — 1984
Bachelor of Business Administration (BBA), Computers
NY College 1979 — 1980
BA in Talmudic Law
Yeshiva University High School 1974 — 1978
HS Diploma
TX Dept of Aging and Disibilities April 2013 - Present
Senior Care Services December 2011 - November 2012
The Texas Department of Againg and Disibilities May 2009 - November 2011
Sunwest Management, Inc. August 2008 - April 2009
Trinity Medical Center January 2006 - July 2008
United healthcare 2004 - 2006
Aetna US Healthcare 2000 - 2004
Skills
Healthcare, HIPAA, Healthcare Management, Home Care, Hospitals, Inpatient, Managed Care, Management, Medicaid, Nursing, Performance Improvement, Accreditation, Rehabilitation, Medical Terminology, Healthcare Consulting, Health Education, Quality Improvement, Disease Management, Wound Care, Patient Advocacy, Utilization Management, Nursing Education, Healthcare Industry, Medicare, Elder Care
Education
Methodist Hospital School of Nursing 1990 — 1992
Diploma, Nursing
South Plains College 1989 — 1990
Nursing
AstraZeneca February 2014 - Present
Bristol-Myers Squibb June 2013 - January 2014
Drug Information Association April 2012 - June 2013
Merck July 2010 - December 2011
Merck September 2007 - June 2010
Merck & Co., Inc. December 2006 - August 2007
Merck & Co., Inc. April 2003 - November 2006
Merck & Co., Inc. September 1997 - March 2003
Aetna U.S. Healthcare May 1997 - August 1997
Aetna U.S. Healthcare December 1991 - April 1997
Skills
Pharmaceutical Industry, Talent Management, Diabetes, Pharmaceutical Sales, Hypertension, Sales Management, Performance Management, Training, Employee Relations, Therapeutic Areas, Sales, Oncology, Neurology, Product Launch
Education
Gwynedd-Mercy College 2002 — 2006
Bachelor of Science, Business Administration, 3.92
UnitedHealth Group October 2010 - Present
UnitedHealth Group September 2005 - October 2010
HealthSouth April 2002 - September 2005
HealthSouth 2000 - 2005
Aetna US Healthcare 1998 - 2000
Gateway Health Plan March 1996 - April 1998
MetLife July 1993 - April 1996
Skills
Managed Care, Provider Relations, Medicaid, Medicare, Hospitals, Contract Negotiation, Network Development, PPO, Healthcare, Health Insurance, Leadership, Healthcare Management, Healthcare Industry, Insurance, Medicaid Managed Care, Strategic Planning, HMO, Process Improvement, Health Policy, Healthcare Information...
Education
University of Pennsylvania - The Wharton School 2014 — 2014
Aresty Institute of Executive Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1993 — 1996
MBA, Finance, Marketing
University of Pittsburgh 1988 — 1992
BS, Health Information Management
North Carolina Argicultural and Technical State University September 2012 - Present
North Carolina A&T State University August 2008 - August 2012
North Carolina A&T State University December 2005 - August 2008
Triad Christian Academy February 2002 - August 2005
Aetna U.S. Healthcare 1991 - 2001
Skills
Grant Writing, Social Media, Non-profits, Editing, Admissions, Fundraising, Residence Life, Curriculum Development, Social Networking, Event Management, Teaching, Research, Higher Education, Staff Development, Leadership, Program Development, Microsoft Office, Student Affairs, Curriculum Design, Public Speaking
Education
Walden University 2008 — 2012
Doctor of Philosophy (Ph.D.), Higher Education & Leadership
North Carolina Agricultural and Technical State University 2005 — 2007
MS, Sports Psychology
Charter Oak State College
BA, Communications
University of North Carolina at Chapel Hill
Physics
Cigna Clinical Quality CoachCignaNovember 2013 - Present
CIGNA Healthcare March 2002 - November 2013
CIGNA Healthcare March 2004 - October 2013
CIGNA Healthcare October 2001 - March 2002
Coventry Healthcare May 2001 - October 2001
Aetna US Healthcare March 1999 - May 2001
Hartford Hospital July 1985 - March 2000
Skills
Utilization Management, Nursing, Healthcare Management, Hospitals, HIPAA
Education
Southern Connecticut State University 1981 — 1985
BSN, Nursing
Arch Health Partners May 2013 - Present
Millennium Laboratories January 2012 - December 2012
Catholic Health Initiatives April 2011 - January 2012
Tri-City Medical Center July 2005 - March 2011
QUADRAMED CORPORATION February 2004 - February 2005
AETNA US HEALTHCARE April 1994 - February 2004
Skills
Healthcare, Billing, Managed Care, Medical Billing, Medicare, Software Documentation, EMR, Budgets, Hospitals, Leadership, Health Insurance, Training, Program Management, Management, Healthcare Management, Revenue Cycle, Healthcare Information..., EHR, Non-profits, Healthcare Consulting, Employee Relations
Education
Regis University 2007 — 2009
MBA, Business
The National University 2000 — 2003
BACHELOR OF SCIENCE, ORGANIZATIONAL DEVELOPMENT
Allscripts April 2013 - Present
Allscripts September 2011 - April 2013
North Shore-LIJ Health System May 2011 - August 2011
Wolters Kluwer Financial Services February 2005 - December 2010
Uniprise/UNITED HEALTHGROUP January 2003 - February 2005
AETNA Inc January 2000 - January 2002
INGENIX/UNITED HEALTH GROUP January 1999 - January 2000
AETNA U.S. HEALTHCARE January 1998 - August 1999
AETNA U.S. HEALTHCARE September 1998 - January 1999
AETNA U.S. HEALTHCARE January 1997 - January 1998
Skills
SQL Server, MS Office Suite, MS Project, ClearQuest, QTP, Windows 7, XP, Wordperfect, Quality Center, Microsoft SQL Server, Microsoft Office
Education
Hofstra University 2011 — 2011
Healthcare Information Technology
Morse School of Business 1997 — 1999
Center for Culinary Arts
St. John's University 1990 — 1991
Biology
Syracuse University 1985 — 1989
Bachelor of Science, Chemical Engineering
St. Francis Preparatory School 1982 — 1985
St. Pascal Baylon
EmblemHealth May 2013 - Present
EmblemHealth June 2011 - May 2013
EmblemHealth October 2010 - June 2011
WELLPOINT - EMPIRE BLUECROSS BLUESHIELD August 2006 - October 2009
EMPIRE BLUECROSS BLUESHIELD December 2003 - August 2006
Aetna May 1999 - December 2003
AETNA US HEALTHCARE July 1997 - May 1999
Aetna Health Plans February 1995 - August 1997
ASSOCIATION PLAN CONCEPTS October 1993 - February 1995
Skills
Insurance, Healthcare, Benefits, Customer Relations, Underwriting, Business Development, Customer Service, Employee Benefits, Leadership
Education
University of Delaware 1990 — 1993
Masters of Public Administration, Specialization Urban Management
Washington College 1986 — 1989
B.A, Political Science
Texas Oncology December 2008 - July 2014
Accurate Medical Supply April 2005 - October 2008
Medical Management Personal October 2002 - October 2004
Aetna US Healthcare June 2000 - September 2001
Skills
Finance, Accounts Receivable, Accounting, Customer Service, Healthcare, Microsoft Excel, Leadership, Outlook, Strategy
Education
Tarrant County College 2008 — 2008
Certification program, Human Resources Management/Personnel Administration, General, Continuing Education
OD Wyatt High School 1983 — 1986
Required, Accounting and Business/Management
Safepoint Holdings, LLC August 2014 - Present
TRAVELERS January 2001 - April 2014
TRAVELERS January 2000 - January 2001
AETNA US HEALTHCARE January 1998 - January 2000
Skills
Insurance, Underwriting, Leadership, Employee Benefits, Health Insurance, Brokers, Commercial Insurance
Education
University of South Florida 2007 — 2011
BA, FINANCE
Rodan + Fields Dermatologists / Skin & Beauty Logic March 2015 - Present
Nemours Alfred I DuPont Hospital for Children March 1998 - Present
aetna us healthcare September 1997 - March 1998
City avenue Hospital June 1993 - August 1997
Skills
pediatric cardiology, Hospitals, Critical Care, Cardiology, Pediatrics, Nursing, Healthcare, Healthcare Information...
Education
University of Pittsburgh 1988 — 1993
BSN, Nursing
North Penn High School 1985 — 1988
Alvarez & Marsal August 2013 - Present
OptumInsight March 2013 - August 2013
178 WATER STREET CONSULTING SERVICES LLC August 2012 - February 2013
Coventry Health Care June 2010 - August 2012
AETNA INC January 2004 - May 2010
Aetna US Healthcare January 1997 - January 2004
Aetna US Healthcare January 1996 - January 1997
Aetna Health Plans January 1993 - January 1996
Managed Care Systems January 1992 - January 1993
Aetna May 1989 - July 1992
Skills
Call Center, CRM, Budgets, Claim Investigation, Health Insurance, Process Improvement, Program Management, Insurance, Management, Outsourcing, Vendor Management, Leadership, Business Process..., Management Consulting, Performance Management, Project Management, Business Process, BPO, Team Building, Strategy, Customer Satisfaction, Team Leadership, Claim, Managed Care, Account Management, Change Management, Healthcare, Executive Management, Strategic Planning, Operations Management, Employee Benefits, Business Analysis, Cross-functional Team..., New Business Development, Call Centers, Data Analysis, Quality Management, Financial Analysis, Training, Human Resources, Risk Management, Mergers & Acquisitions, Operational Excellence, Analysis, Enterprise Software, Start-ups, Business Development, Contract Management, Performance Improvement, Consulting
Education
The University of Connecticut School of Business 1975 — 1979
Business, Industrial Engineering
Universsity of Connecticut
Solomon Auto Group June 2014 - Present
Grane Hospice and Home Health February 2013 - February 2014
Centers for Rehab Services May 2005 - January 2013
UPMC Health Plan July 2001 - May 2005
UPMC Health Plan September 2000 - July 2001
Aetna US Healthcare November 1997 - September 2000
The Washington Hospital January 1995 - March 1995
Skills
Customer Service, Public Speaking, Marketing, Event Planning, Microsoft Office, Sales, Social Media, Marketing Strategy, Social Media Marketing, Microsoft Excel, PowerPoint, Microsoft Word, Hospitals, Provider Relations, Recruiting, Training, Healthcare, Management, Analysis
Education
Slippery Rock University 1991 — 1995
Bachelor of Science, Health Services Administration
Slippery Rock University of Pennsylvania 1991 — 1995
Bachelor of Science (B.S.), Health Services Administration
Aetna Inc January 2007 - Present
Aetna Inc. November 2004 - December 2006
Health Direct February 2004 - October 2004
Health Direct June 2003 - February 2004
VNA HealthCare September 2002 - June 2003
Aetna US Healthcare August 2001 - September 2002
Aetna US Healthcare March 1997 - September 2002
Aetna US Healthcare March 1998 - September 2001
Aetna US Healthcare March 1997 - March 1998
VNA HealthCare April 1994 - September 1996
Skills
Healthcare Management, Case Managment, Medicare, Nursing, Medicaid, Hospitals, Home Care, Utilization Management, Disease Management, Managed Care, Healthcare Information..., Clinical Research, Case Management, Healthcare, Health Insurance, HIPAA
Education
University of Hartford 1995 — 1999
Bachelors Degree, Nursing
University of Hartford 1994 — 1998
BSN, Nursing
Mattatuck Community College 1988 — 1991
Associates Degree, Nursing
LEO Pharma January 2011 - Present
UCB Pharma March 1999 - February 2010
Aetna US Healthcare August 1996 - March 1999
Akorn, Inc. December 1994 - July 1996
American Nursing Services, Inc. May 1994 - December 1994
The Gap Inc. July 1993 - May 1994
Skills
Pharmaceutical Industry, Pulmonology, ENT, Sales Operations, Pediatrics, Direct Sales, Rheumatology, Allergy, Pharmaceutical Sales, Neurology, Urology, Endocrinology, OB/GYN, Gastroenterology, Cardiology, Dermatology, Asthma, Psychiatry, Sales Effectiveness, Managed Care
Education
Southeastern Louisiana University 1988 — 1993
BS, Marketing/Fashion Merchandising
Nutricia North America January 2008 - Present
King Pharmaceuticals January 2004 - December 2007
Big Red Q Printing Company January 2003 - December 2003
ICN Pharmaceuticals, Inc (Now Valeant Pharmaceuticals) January 1998 - December 2002
Aetna US Healthcare March 1997 - June 1998
Skills
Hospitals, Pharmaceutical Sales, New Business Development, Contract Negotiation, Health, Life Sciences, Dermatology, Healthcare, Sales Operations, Lifesciences, Neurology, Sales, Cardiology, Sales Effectiveness, Gastroenterology, Urology, Sales Presentations, Rheumatology, Diabetes
Education
San Diego State University-California State University 1988 — 1993
BS
E J Bognar April 2002 - Present
Aetna U.S. Healthcare 2000 - 2002
Vision Business Products of Pittsburgh 1985 - 2000
vision business products 1985 - 2000
Education
Carlow University 2011 — 2015
accounting
Community College of Allegheny County 2007 — 2010
Associate of Science, Accounting
Mauney and Assoicates April 2015 - Present
Lexington Creek Elementary January 2015 - Present
Heritage Rose Elementary September 2012 - January 2015
Medical Research Consultants September 2011 - May 2012
Heritage Health Systems August 2006 - January 2010
UnitedHealth Group February 2005 - August 2006
HCA Healthcare Co January 2003 - February 2005
Aetna US Healthcare January 2000 - January 2002
Aetna US Healthcare January 2000 - January 2002
Harris County Hospital District January 1997 - January 2000
Skills
Hospitals, Access, Data Entry, Human Resources, Employee Benefits, Team Building, Leadership, Time Management, Research, Call Centers, Software Documentation, Budgets, Microsoft Excel, Program Management, Process Improvement, Data Analysis, Microsoft Word
Education
University of Phoenix 2010 — 2013
Bachelor of Business Administration (BBA), Business Adminstration
Ultrasound Diagnostic School 1996 — 1996
Medical Assistant Certification, Medical/Clinical Assistant
AmeriHealth Caritas May 2010 - June 2013
Prince George's County Government October 2004 - July 2009
Aetna US Healthcare December 1989 - December 2002
Education
Temple University - Fox School of Business and Management 1981 — 1986
BBA, Business Administration
Gentiva Hospice January 2013 - Present
Enlightened Raven Workshops 2012 - Present
Gentiva Health Services January 2011 - Present
Odyssey Healthcare October 2007 - Present
INCREDIBLE: SELECTED POEMS OF MALACHI TRUMAN HARRIS July 2013 - October 2013
Colors of Courage Original Stories August 2007 - February 2009
Peak Vista Community Health Centers June 2003 - June 2007
Mighty Muse Writing Project for Women January 2000 - October 2004
Qual-Med, Aetna Health Care January 1999 - January 2001
Aetna-US HealthCare January 1996 - January 1998
Skills
Published Author, Public Speaking, Community Organizing, Conflict Resolution, Workshop Designer and..., Native Flute Performer, Intuitive Counselor, Event Organizer, Volunteer Management, Creative Marketing and..., Poet, Event Planning, Public Relations, Program Development, Program Management, Editing, Healthcare, Non-profits, Community Outreach, Marketing, Customer Service, Social Media, Team Building, Nonprofits, Creative Writing, Teaching, Medicare, Medicaid, Case Managment, Policy, Elder Care, Fundraising, Social Services, Leadership Development, Mental Health, Psychotherapy, Crisis Intervention, Home Care, Grief Counseling, Treatment, Case Management
Education
The University of Akron 1974 — 1978
Bachelor of Science in Social Work, Certificate in Gerontology
The University of Akron
Bachelor of Applied Science (BASc), Gerontology
Oscar Insurance Corporation July 2013 - Present
EmblemHealth June 2004 - July 2013
EmblemHealth April 2002 - June 2004
HEALTHvision, LLP October 2000 - August 2001
Arthur Andersen, LLP January 1998 - October 2000
Aetna US Healthcare June 1994 - January 1998
Skills
Medicare, Health Insurance, Healthcare, Insurance, Managed Care, Health Care Reform, Employee Benefits, Healthcare Information..., HIPAA, Health Policy, HMO, PPO, Process Improvement, Underwriting, Key Account Management, Brokers, Healthcare Industry, Life Insurance, Account Management, Pharmacy Benefit..., Network Development, Disease Management, Leadership, Business Analysis, Benefits Administration, Medicaid, Healthcare Consulting, Claim, Health Savings Accounts, Medicare Part D, Revenue Cycle, Provider Relations, Disability Insurance, Credentialing, Long-term Care, Utilization Management, Term Life Insurance, Physicians, Healthcare Management
Education
University of Connecticut
Master of Business Administration; MBA, Management & Finance
University of Connecticut
BS, Business Administration & Health Systems Management
ForeScout Technologies April 2014 - Present
EMC January 2012 - April 2014
CR Bard Davol 2009 - 2011
CR Bard Davol 2006 - 2009
CR Bard Davol May 2001 - June 2006
Aetna US Healthcare 1997 - May 2001
Aetna US Healthcare 1995 - 1997
Garden State Business Machines June 1992 - 1995
Skills
IT Strategy, Sales Operations, IT Solutions, Consultative Approach, Medical Devices, Solution Selling, Selling, Sales Management, Operating Room, Capital Equipment, Cloud Computing, Selling Skills, Cold Calling, Sales Process, Recruiting, Goal Oriented, Market Development, Product Launch, Sales Effectiveness, Account Management, New Business Development, Orthopedic, Territory Management, Management, Direct Sales, Sales Presentations, Sales Force Development, Salesforce.com
Education
Richard Stockton College of New Jersey 1988 — 1992
BA Marketing
Fiserv Output Solutions July 2006 - Present
IKON Office Solutions October 2004 - May 2005
Aetna US Healthcare July 1997 - June 2002
Excel Communications January 1996 - September 1997
Houston Cellular Telephone Company October 1994 - July 1996
Southern California Edison June 1980 - December 1990
Skills
Customer Satisfaction, Customer Service, Process Improvement, Software Documentation, Account Management, Team Building, Vendor Management, Team Leadership, Business Process..., Business Analysis, Troubleshooting, Cross-functional Team..., Access
Education
University of Phoenix 2010 — 2012
BA, Psychology
University of Phoenix, Axia College 2008 — 2010
AA, Psychology
Saddleback Community College 1986 — 1988
Business Administration, Supervision and Personnel Management
Texas Woman's University 1974 — 1976
None, Special Education and Teaching
Cornerstone Counseling and Consulting, Inc. August 2011 - Present
Aetna US healthcare July 1990 - November 2011
Skills
General Business..., Group Therapy, Data Entry, Mental Health, Office Equipment, Case Management, Medicaid, Behavioral Health, Mental Health Counseling, Crisis Intervention, Social Services, Administrative Work, Family Therapy, Motivational..., Psychology, Psychotherapy, Community Outreach, Microsoft Office, Nonprofits, Public Speaking
Education
UCO 2006 — 2011
Masters, Psychology
Rose State College 1988 — 1990
Associates of Art, Business Administration
Schaeffler Group, USA March 2014 - Present
Richmond Early College High School, Richmond County Schools August 2011 - Present
West Rockingham Elementary, Richmond County Schools August 2006 - June 2010
Rohanen Junior High School, Richmond County Schools July 2003 - August 2006
Banner Pharmacaps July 2000 - May 2003
Research and Analytical Laboratories October 1998 - July 2000
Aetna US Healthcare January 1998 - October 1998
SeaWorld Orlando May 1997 - August 1997
Walt Disney World May 1996 - August 1996
Skills
Microsoft Office, GMP, Science, Microsoft Excel, Teaching, Customer Service, Microsoft Word, Smartboard, Social Media, PowerPoint, iPad, Color Development, Classroom, Pharmaceutical Industry, Environmental Awareness, Internet, Keynote, Lifesciences, Biotechnology, Organization, Research, Tutoring, Windows, Youth Development, Zoology, Analytical Chemistry, FDA, Life Sciences, Nutraceuticals, Pharmaceutical Sciences, Validation
Education
University of North Carolina at Chapel Hill 1993 — 1997
Bachelor of Science (BS), Biology
Centerlight Health Care October 2010 - Present
Embem Health February 2010 - October 2010
Emblem Health /Group Health Incorporated October 2003 - October 2010
Emblem Health February 2007 - October 2009
Emblem Health October 2006 - February 2007
Emblem Health October 2003 - October 2006
Oxford Health April 2002 - October 2003
Oxford Health April 2001 - April 2002
Aetna US Healthcare February 2000 - April 2001
American Income Life Insurance Company February 1999 - February 2000
Education
School of Visual Arts
Bachelor of Fine Arts
Freedom Data Services April 2009 - October 2009
Tarrant Health Services August 2007 - October 2008
Warrantech Automotive, Inc. August 2005 - April 2007
Aetna US Healthcare May 2000 - October 2004
Gastroenterology & Edoscopy Associates of Ft. Worth, P.A. May 1999 - September 1999
United Benefit Life Insurance Company April 1997 - February 1999
Education
University of Phoenix 2010 — 2012
Associates, Health Administration/Medical Records, 3.53
On Lok Inc. 2008 - 2008
PMI Mortgage Insurance Co. June 2003 - November 2007
ADVENT SOFTWARE, INC. March 1999 - October 2002
United Health Care March 1998 - March 1999
Lifeguard Healthcare February 1997 - March 1998
Aetna US Healthcare June 1993 - February 1997
Skills
Customer Service, Medicare, Long-term Care, Insurance, Property & Casualty..., General Insurance, Health Insurance, Casualty, Homeowners, Solomon IV, Oracle..., •Microsoft Excel,..., ICCIS, OPUS, Accounting..., Certificate of..., Certificate of..., for volunteering tutor, Aetna Customer Service..., Certificate of Customer..., Financial Statements, Journal Entries, Tax, Collections, Invoicing, QuickBooks, Accounting, Internal Audit, Auditing
Education
SFSU 1991 — 1994
Bachelor’s Degree, Accounting and Finance
San Francisco State University 1991 — 1994
Bachelor’s Degree, Accounting and Finance