BCBSM Company
Industry: Nonprofit organization
DescriptionBlue Cross Blue Shield of Michigan is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Headquarters: Detroit, MI Founded: 1929 Type of business: Independent Subsidiaries: Blue Care Network of Michigan, Accident Fund,
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BCBSM Employees
Rackspace, the #1 managed cloud company October 2014 - Present
BCBSM 2009 - July 2012
Ernst & Young Fraud Investigations & Dispute Services January 2006 - December 2008
Giuliani Advanced Security Center October 2003 - 2006
Ernst & Young - Security and Technology Solutions 2003 - 2006
iDefense, Inc. January 2000 - May 2003
iDefense (now part of VeriSign) 2000 - 2003
Deloitte & Touche 1998 - 2000
Deloitte 1998 - 2000
Trident Data Systems 1995 - 1998
Skills
Information Security..., Information Security, Enterprise Risk..., Security Management, Vulnerability Assessment, CISSP, Security, Government, Risk Management, Policy, Program Management, IT Audit, Risk Assessment, Fraud, Computer Forensics, PCI DSS, Governance, Business Continuity, Security Audits, CISA, CISM, Forensic Analysis, ISO 27001, COBIT, Physical Security, SAS70, Computer Security, Private Investigations, Crisis Management, Operational Risk..., Intelligence, Penetration Testing, Leadership, Risk Analysis, Identity Management, Information Technology, Information Assurance, Financial Risk, Sarbanes-Oxley Act, Business Continuity..., Network Security, Disaster Recovery, IT Risk Management, IT Strategy, IT Management, Vulnerability Management, Privacy Law, Investigation, COSO, Data Privacy
Education
U.S. Air Force Institute of Technology 1983 — 1985
MS, Major systems Acquisition/Contract Management
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1980 — 1983
MBA, Business
United States Air Force Academy 1975 — 1979
Bachelor of Science
United States Air Force Academy 1975 — 1979
BS, Business Managemet & Operations Research
BCBSM October 2012 - Present
Tom Maceri and Son, Inc January 2011 - August 2012
Kroger March 2006 - January 2011
Polo Ralph Lauren November 2005 - March 2007
Skills
Customer Service, Retail, Merchandising, Customer Satisfaction, Microsoft Office, Inventory Management, Store Management, Microsoft Excel, Sales, Outlook, Microsoft Word, PowerPoint, Time Management, Customer Retention, Data Entry, Customer Experience, Telephone Skills, Call Center, Team Leadership, Leadership
Education
Michigan State University 2003 — 2005
56 prerequisite and education credits without degree, Elementary Education and Teaching
Blue Cross Blue Shield of Michigan January 2015 - Present
Blue Cross Blue Shield of Michigan July 2013 - January 2015
Blue Cross Blue Shield of Michigan March 2010 - July 2013
CIBER April 2009 - October 2009
BCBSM April 2009 - October 2009
BBDO January 2006 - November 2008
BBDO Detroit July 1999 - November 2008
BBDO Detroit March 2002 - December 2005
BBDO July 1999 - February 2002
Visual Services Inc. 1998 - 1999
Skills
Interactive Marketing, Program Management, Project Planning, Marketing Strategy, Integrated Marketing, Strategy, Cross-functional Team..., Advertising, Project Management, Management, CRM, Direct Marketing, Relationship Marketing, Process Improvement, Direct Mail, Leadership, Customer Satisfaction, Sales, Strategic Planning, Training, Marketing, B2B, Lead Generation, Budgets, Creative Direction, Analytics, Competitive Analysis, Digital Marketing, Customer Retention, Account Management, Marketing Communications, Integration, Human Resources, Market Research, Enterprise Software, Business Process, Call Centers, Marketing Research, Email Marketing, Online Advertising, Segmentation, Social Media Marketing, Digital Strategy, Salesforce.com, Mobile Marketing, Online Marketing, Web Analytics, Customer Insight, Marketing Management, Brand Management
Education
Walsh College of Accountancy and Business Administration 2010 — 2010
University of Phoenix 2003 — 2005
BSBM, Business Management and Marketing
Cerebral Infotech LLC April 2014 - Present
John Deere 2014 - 2015
Western Union October 2013 - April 2014
Wells Fargo Home Mortgage February 2012 - October 2013
State Street April 2011 - January 2012
BCBSM June 2010 - March 2011
Educational Testing Service (ETS) September 2009 - June 2010
Honing solutions May 2007 - August 2009
Skills
Eclipse, Spring, JDBC, Servlets, JMS, Java Enterprise Edition, JSP, Java, Web Services, Struts, JavaScript, Hibernate, SDLC, Spring Framework, Websphere
Education
Sullivan University 2010 — 2011
Master's degree, Information Technology
Osmania University 2005 — 2008
M.C.A, computer applications
Sente May 2015 - Present
Central Macomb Community Credit Union February 2015 - Present
Agile Events LLC March 2011 - Present
Gale Cengage May 2009 - April 2015
Sorenoah, LLC November 2008 - May 2009
Budco December 2006 - November 2008
Budco, The Dialogue Company February 2006 - December 2006
Pillar January 2003 - January 2005
BCBSM 2000 - 2001
Skills
Agile, Team Building, Scrum, Agile Project Management, Team Leadership, Program Management, Mentoring, Change Management, Strategic Planning, Continuous Integration, Web Development, Product Development, Software Project..., Business Analysis, TDD, Software Development, Testing, Quality Assurance, IT Project Leadership, Agile Methodologies, Test Driven Development, Innovation, Innovation Management, Innovator, Cross-functional Team..., Web Services, SQL, Business Process, Java Enterprise Edition, SOA, Requirements Analysis, Enterprise Architecture, SDLC, Web Applications, JUnit, Innovation Development, Collaborative Innovation, Requirements Gathering, XML, Business Intelligence, JSP, Management, Project Planning, Vendor Management, Integration, PMP, Visio, Project Portfolio..., Systems Analysis, Databases
Education
The AjiNetwork 1999 — 2003
Certification, Business
Military 1979 — 2001
Captain, Aviation
Regis University 1990 — 1994
BS/CIS, Computer Information Systems
BCBSM 1984 - Present
Blue Cross Blue Shield of Michigan February 2011 - March 2013
Blue Cross Blue Shield of Michigan November 2008 - January 2011
Skills
Data Analysis, Healthcare Management, Medicare, Healthcare, Health Insurance, Insurance, Employee Benefits, Medicaid, Management, Process Improvement, HIPAA, Managed Care
Education
University of Michigan
Master of Public Health (MPH), Biostatistics
M&T Bank March 2015 - Present
Kirk of Our Savior 2006 - Present
Masco Corporation July 2013 - October 2014
Consumers Energy November 2011 - December 2012
BCBSM May 2011 - October 2011
Ally Financial Inc. November 2010 - March 2011
State of Michigan Department of Technology, Management and Budget February 2010 - January 2011
Huntington National Bank June 2009 - September 2009
Reed Elsevier October 2008 - February 2009
Enterprise Solution Providers October 2008 - January 2009
Skills
SDLC, PMP, Business Analysis, Project Management, Program Management, Mainframe, PMO, MS Project, Vendor Management, Integration, Risk Management, IT Strategy, Agile Methodologies, Project Delivery, Project Planning, IT Management, Software Documentation, Management, Analysis, Quality Assurance, Requirements Analysis, Security, Testing, Team Management, Databases, Team Building, Disaster Recovery, Leadership, Resource Management, Process Improvement, Project Portfolio..., Business Process, Business Process..., Requirements Gathering, SharePoint, Software Project..., Visio, Business Intelligence, Business Requirements, Cross-functional Team..., Information Technology, Team Leadership, Change Management, CRM, Product Management, Budgets, Performance Management, Consulting, Access, Microsoft Project
Education
University of Guelph 1976 — 1979
Bachelor of Arts, Psychology, Statistics
University of Guelph
Bachelor of Arts (B.A.), Statistics and Psychology
HealthPlus of Michigan May 2012 - November 2014
Blue Cross Blue Shield of Michigan June 1978 - September 2009
BCBSM 1978 - 2009
Skills
Business Analysis, Business Process..., Employee Benefits, Claim, HIPAA, Health Insurance, Health Policy, Healthcare, Healthcare Information..., Insurance, Managed Care, Medicaid, Medicare, Process Improvement, Strategic Planning
Education
University of Detroit Mercy 1971 — 1972
Master's degree, Public Administration
New Directions Behavioral Health February 2015 - Present
Amani Life, LLC December 2014 - Present
Certified Personal Trainer May 2014 - Present
Blue Cross Blue Shield of Michigan/ Blue Care Network April 2012 - February 2015
Blue Care Network 2011 - February 2015
BCBSM July 2010 - December 2011
Community Living Services December 2010 - August 2011
Autism ASK, LLC January 2010 - August 2011
Judson Center March 2005 - December 2009
Value Options January 1993 - April 2005
Skills
Healthcare, Leadership Development, Team Building, Program Management, Healthcare Management, Teaching, Utilization Management, Customer Service, Research, Editing, Therapists, Microsoft Office, Autism Spectrum..., Networking, Healthcare Industry, Hospitals, Change Management, Event Planning, Mentoring, EHR, Public Relations, Presentations, Community Outreach, Training, Psychotherapy, Behavioral Health, Treatment, Adolescents, Crisis Intervention, Grants, Management, Social Media, Staff Development, Leadership, Marketing, Fundraising, Coaching, Software Documentation, Psychology, Grant Writing, Volunteer Management, Workshop Facilitation, Developmental..., Employee Training, Interventions, Project Management, Microsoft Word, Psychological Assessment, Clinical Supervision, Wellness
Education
Lifetime Academy 2013 — 2014
Certified Personal Trainer, Program design, corrective exercise science, metabolics
University of Michigan 1990 — 1991
MSW, social work
University of Michigan 1986 — 1990
BA, social psychology
Shrine High School 1982 — 1986
High school diploma, college prep
Meadowbrook Insurance Group, Inc. January 2015 - Present
Lochbridge February 2014 - January 2015
Compuware February 1997 - January 2015
Flagstar Bank October 2010 - May 2014
Volkswagen Group of America June 2009 - November 2009
BCBSM March 2006 - February 2009
Ford Motor Credit Company 1997 - 2005
Skills
Business Analysis, Requirements Analysis, Fileaid, JCL, COBOL, TSO, Mainframe, Systems Analysis, SDLC, SQL, Requirements Gathering, Visio, Application Development, Software Development, Testing, Software Documentation, Quality Center, Oracle, Quality Assurance, DB2, User Acceptance Testing, Analysis, Agile Methodologies, SOA, Software Project..., Data Warehousing, Business Requirements, Waterfall
Education
University of Detroit Mercy 1989 — 1991
Bachelors, Mathematics
University of Detroit Mercy
Masters of Science, Computer Info. Systems - Software Mgmt
Oakwood Healthcare September 2014 - Present
BDPA - Detroit Chapter October 2013 - October 2014
University of Michigan Health System December 2013 - September 2014
University of Phoenix 2013 - 2014
Healthcare Data Analytics October 2012 - December 2013
Truven Health Analytics (formerly Thomson Reuters - Healthcare Division) September 2011 - September 2012
Macomb Community College January 2011 - December 2011
BCBSM 2008 - 2011
Thomson Reuters 2005 - 2008
Ford Motor Company 2003 - 2005
Skills
Healthcare, Data Analysis, Healthcare Information..., Process Improvement, Analytics, Business Intelligence, Program Management, Business Analysis, Analysis, Strategic Planning, Project Management, HIPAA, Access, Employee Benefits, Research, Public Speaking, Consulting, Microsoft Excel, Databases, Leadership, Healthcare Management, Training, Health Insurance, Coaching, Management, Cross-functional Team..., Strategy, Management Consulting, Policy, Visio, CRM, Healthcare Consulting, Informatics, Data Mining, Data Management, Report Writing, Financial Analysis, Microsoft Office, Insurance, Team Leadership, PowerPoint, Microsoft Word, Statistics, Data Warehousing, Managed Care, Team Building, SPSS, SQL, Vendor Management, Medicare
Education
University of Detroit Mercy 2013 — 2014
Graduate Certificate, Forensic Accounting and Information Assurance, 4.0
Wayne State University 2010 — 2011
Graduate Certificate, Gerontology
Wayne State University School of Medicine 2006 — 2010
MPH, Health Education, Health Behavior
Wayne State University 1995 — 2001
MBA, Marketing, HR Management
Wayne State University 1985 — 1992
B.S., Finance
Eastern Michigan University
Michigan State University
Renaissance High
Cigna March 2012 - Present
BCBSM April 2007 - March 2012
Skills
Data Analysis &..., ETL Systems Development..., Informatica PowerCenter, TOAD, Oracle 10g/9i, LINUX/UNIX Platform, Korn shell Scripting, Tivoli Workload..., PVCS (version..., SCM (version..., Dimensional Modeling, Data Warehousing, Business Intelligence, Star Schema, SnowFlake Schema, Hyperion System 9 BI+, HP Service Manager, Data Warehouse..., Toad, ETL, Visio, Informatica, Data Migration, Hyperion Enterprise, Microsoft SQL Server, SDLC
Education
Pittsburg State University
Masters of Science in Technology, Masters of Technology
BCBSM June 1991 - Present
Skills
Business Analysis, Data Analysis, Requirements Gathering, SDLC, Visio, Requirements Analysis, SharePoint, Systems Analysis, Business Objects, Business Intelligence, Business Process..., Analysis
Education
University of Detroit Mercy 2003 — 2005
Master's degree, Computer and Information Sciences and Support Services
William Tyndale College
Bachelor of Business Administration (BBA)
Hewlett-Packard 2011 - Present
BCBSM 2009 - 2010
Blue Cross Blue Shield of Michigan 2009 - 2010
Skills
Resource Management, PMO, SDLC, Program Management, Business Process..., Business Process, Requirements Analysis, Software Project..., Business Intelligence, Risk Management, Agile, Project Portfolio..., Change Management, Agile Methodologies, Business Analysis, MS Project, IT Strategy, PMP, Vendor Management, Management, Microsoft Project, Project Management
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
BCBSM April 2012 - Present
Summit Health September 2011 - March 2012
Education
Oakland University
Health Sciences, Health and Wellness, General
School-Community Health Alliance of MI September 2008 - Present
bcbsm July 2006 - August 2010
State of Michigan 2004 - 2006
Education
Thomas M. Cooley Law School 2003 — 2006
BCBSM January 2010 - Present
Education
Oakland Community College
Associates, General Ed
N. Farmington
Retired June 2015 - Present
Lochbridge March 1993 - June 2015
Beaumont Health System October 2014 - May 2015
Lochbridge June 2013 - October 2014
Blue Cross Blue Shield of Michigan November 2012 - May 2013
Compuware - Covisint January 2012 - October 2012
BCBSM March 2001 - December 2011
Detroit Medical Center June 1997 - March 2001
DTE Energy March 1993 - June 1997
EDS 1985 - 1993
Skills
Process Improvement, Testing, Risk Management, Program Management, Automotive, Mentoring, MS Project, Proposal Writing, Microsoft Office, Healthcare, SDLC, PMP, Quality Assurance, HIPAA, PMO, Vendor Management, Quality Management, Business Analysis, Change Management, Application Design, Mainframe, Documentation, SOW, Team Leadership, Healthcare IT, Team Building, Integration, Project Planning, Resource Management, Strategic Planning, Budgeting, Business Process..., Problem Solving, Disaster Recovery, Data Analysis, Risk Assessment, EMR, Compliance, Cross-functional Team..., Contract Negotiation, Requirements Analysis, Analysis, Six Sigma, Business Process, PMBOK, ITIL, Executive Management, Requirements Gathering, Project Portfolio..., Metrics
Education
University of Michigan 1987 — 1991
MBA, Information Technology
Oakland University 1977 — 1981
Bachelor of Science (BS), Management Information Systems
University of Michigan 1975 — 1976
Engineering
Blue Cross Blue Shield of Michigan December 2009 - Present
BCBSM December 2008 - January 2010
BCBSM March 2007 - October 2008
Blue Cross Blue Shield of Michigan January 2005 - March 2007
Victoria's Secret October 2004 - January 2005
City of Detroit - Lunch Program May 2001 - September 2004
Comerica bank September 2003 - May 2004
university of michigan career center 2000 - 2003
Skills
Customer Service, Payroll, Microsoft Office, Microsoft Word, Sales, Health Insurance, Editing, Nonprofits, Call Centers, HIPAA, Access, SharePoint, Outlook, PowerPoint, Microsoft Excel, Leadership, Process Improvement, Program Development, Visio
Education
Baker College of Flint 2010 — 2013
Master of Business Administration (M.B.A.), Business/Commerce, General
University of Michigan 1999 — 2003
BA, Communication Studies
Renaissance High School 1995 — 1999
Comerica Bank June 2015 - Present
WISLogix Consulting January 2009 - Present
Flagstar Bank October 2014 - June 2015
National Association of Professional Women - Southeastern Michigan Chapter November 2013 - November 2014
Flagstar Bank 2014 - 2014
Meridian Health Plan August 2013 - December 2013
Blue Cross Blue Shield of Michigan August 2012 - August 2013
BCBSM May 2011 - August 2012
Highmark Blue Cross Blue Shield 2009 - 2011
Highmark Blue Cross Blue Shield June 2008 - August 2009
Skills
Requirements Gathering, Business Analysis, Requirements Analysis, SDLC, Process Improvement, Health Insurance, Visio, Business Process..., Business Requirements, Risk Management, Program Management, Software Project..., Project Portfolio..., Project Management, IT Strategy, Project Planning, Cross-functional Team..., PMO, PMP, Vendor Management, Business Process, MS Project, SharePoint, Resource Management, Integration, Business Intelligence, Enterprise Architecture, Software Documentation, Agile Methodologies, Analysis, Data Warehousing, Software Development, Systems Analysis, User Acceptance Testing, Testing, Business Process Design, Quality Assurance, Agile Project Management, SOA, Solution Architecture, Waterfall, Change Management, SQL, Business Process..., IT Management, Governance, Strategy, Data Analysis, CRM, Process Engineering
Education
Osmania University 1994 — 1998
Bachelor of Engineering (B.E.), Mechanical Engineering
Jawood Business Process Solutions October 2010 - Present
Johnson Controls Inc July 1999 - February 2009
R L Polk January 1999 - July 1999
BCBSM May 1995 - February 1999
Skills
Process Improvement, Technical Writing, Instructional Design
Education
Michigan State University 1971 — 1974
3 Years of Study, Liberal Arts, Education
BCBSM 2003 - Present
Blue Cross Blue Shield of Michigan 1986 - 2003
Education
University of Nebraska-Lincoln 2005 — 2006
MBA
Milligan College 1976 — 1980
BS
Ford Motor Company December 2009 - Present
BCBSM 2006 - 2009
ABN AMRO 2000 - 2006
Harbinger 1995 - 2000
EDS 1995 - 1995
Detroit Medical Center 1993 - 1995
HP 1992 - 1993
Chinese Academy of Sciences 1989 - 1992
Skills
Sun Certified Java..., Android, MVC, Open Source, ITIL Certified, SOA, Enterprise Architecture, Architecture, Java Enterprise Edition, Agile Methodologies, SDLC, ESB, EAI, Weblogic, Unix, Java, Web Services, Integration, XML, UML, Oracle, Solution Architecture, Data Modeling, Software Development, .NET, Struts, EJB, SOAP, Enterprise Software, SQL, System Architecture, Websphere, Application Architecture, Testing, TOGAF, JMS, Scrum, JBoss Application Server, Architectures
Education
Wayne State University
Master
Southeast University
BA
high school
Cognizant Technology Solutions October 2013 - Present
Ford Motor Company / Cognizant Technology Solutions June 2012 - September 2013
Express-Scripts Canada / Cognizant Technology Solutions December 2010 - June 2012
AVON Canada / Cognizant Technology Solutions September 2009 - December 2010
AIG Insurance / Cognizant Technology Solutions March 2009 - September 2009
BCBSM January 2008 - March 2009
HealthMarkets 2006 - 2007
Wipro Ltd. January 2006 - December 2006
GM Onstar 2004 - 2006
Satyam Computer December 2000 - December 2005
Skills
SDLC, Requirements Analysis, Enterprise Architecture, EAI, Agile Methodologies, Software Project..., PMP, Vendor Management, Solution Architecture, SOA
Education
University of Mysore 1988 — 1992
B.E.
Perficient April 2013 - Present
Thomson Reuters March 2010 - April 2013
BCBSM November 2009 - February 2010
Compuware June 1993 - August 2009
Skills
Test Automation, Regression Testing, Testing, Quality Assurance, SDLC, Quality Center, Software Quality..., Test Management, Performance Testing, Test Cases, Automation, User Acceptance Testing, Manual Testing, System Testing, Agile Methodologies, Requirements Analysis, SQL, QTP, Requirements Gathering, Microsoft SQL Server, Software Project..., SharePoint, DB2, CMMI, NeoLoad, Quick Test Professional, Selenium Testing, TestPartner, Telerik Test Studio, Team Leadership
Education
Oakland University
Bachelor of Science (B.S.), Education
Bcbsm September 2014 - Present
Blue Cross Blue Shield of Michigan 2015 - 2015
Blue Cross Blue Shield of Michigan 2015 - 2015
Blue Cross Blue Shield of Michigan 2015 - 2015
Blue Cross Blue Shield of Michigan June 2013 - September 2014
Summer Enrichment Program January 2012 - May 2013
University of Michigan School of Public Health 2011 - 2013
Arbor Hospice May 2012 - August 2012
Student Organization Resource Center August 2011 - May 2012
Skills
Public Health, SPSS, Program Evaluation, Data Analysis, Non-profits, Healthcare Management, Research, Healthcare, Hospitals, PowerPoint, Nonprofits, Leadership, Program Development, Community Outreach, Microsoft Excel
Education
University of Michigan 2011 — 2013
Master, Public Health
University of Arizona 2007 — 2011
Bachelor of Science (B.S.), Public Administration
BCBSM July 2010 - Present
BCBSM February 2008 - July 2010
DenteMax February 2008 - June 2009
Verizon Business 2004 - 2008
ANS/UUNET/Worldcom 1999 - 2003
Education
Wayne State University 1991 — 1997
MBA, Busineess - Marketing
Michigan State University 1983 — 1987
Beaumont Health System January 2012 - Present
VisionIT May 2009 - December 2011
BCBSM May 2009 - December 2011
The Auto Club Group 1997 - 2009
Visual Services Inc. 1996 - 1997
Alexander Hamilton Life February 1986 - July 1996
Skills
Fileaid, TSO, CICS, Endevor, ISPF, DB2, SDSF, Microsoft Office, Dimensions, JCL, IBM Mainframe, Mainframe, VSAM, COBOL, SPUFI, Xpediter, MVS, Easytrieve, QMF, IBM Utilities, z/OS, Syncsort, IMS DB/DC, Software Configuration..., Test Automation, OS/390, JES2, DB2/SQL, CLIST, Test Planning, Test Management, Excel, Word, Endeavor, Disaster Recovery, SDLC, Quality Assurance, Testing, Process Improvement, Requirements Analysis, Business Analysis, Software Documentation, Integration, Management, Visio
Education
Schoolcraft College 1994 — 1995
Associates, Liberal Arts
BCBSM July 2008 - Present
Blue Cross Blue Shield of Michigan September 2007 - July 2008
Blue Cross Blue Shield of Michigan March 2001 - September 2007
Blue Cross Blue Shield of Michigan September 1997 - March 2001
Blue Cross Blue Shield of Michigan March 1991 - September 1997
Blue Cross Blue Shield of Michigan June 1987 - March 1991
Skills
Health Insurance, Insurance, Healthcare, Process Improvement, Employee Benefits, HIPAA, Access, Project Management, Testing, Leadership, Business Analysis, Vendor Management, Software Documentation, Visio, Training, Human Resources, Data Analysis, Customer Satisfaction, Analysis, SDLC, Customer Service, Strategic Planning, SharePoint, Program Management
Education
Walsh College of Accountancy and Business Administration 2008 — 2016
BA
Oakland Community College 1995 — 2007
Associate of Business Administration
McKesson August 2011 - Present
Mayo Clinic June 2007 - August 2011
BCBSM May 2005 - June 2007
Accenture November 2001 - August 2003
Skills
Healthcare Information..., Healthcare, Data Analysis, Healthcare Management, Process Improvement, Program Management, Business Analysis, Hospitals, Analysis, Leadership, Strategic Planning, Project Management, Cross-functional Team..., HIPAA, Research, Business Process...
Education
University of Michigan 2003 — 2005
Master of Public Health (MPH), Epidemiology
University of Michigan 1997 — 2001
Bachelor of Science in Engineering, Industrial and Operations Engineering
BCBSM April 2011 - Present
Select 1 Transport, Inc. January 2011 - April 2011
Midwest Health Plan February 2010 - January 2011
ProCare Health Plan, Inc 2008 - 2010
Wayne County Michigan 2006 - 2008
Skills
Risk Management, Requirements Analysis, Vendor Management, SSO, Business Analysis, Information Security..., Enterprise Architecture, Customer Service, Software Project..., New Business Development, Computer Security, HIPAA, Technical Recruiting, IT Audit, SAS70, Information Security..., Program Management, Application Architecture, CISSP, Team Leadership, SDLC, NIST, Team Building, Disaster Recovery, Information Technology, Financial Risk, Business Continuity, Project Management, IT Strategy, Nessus, Management, LDAP, Security, CISA, Identity Federation, Mainframe, CEH, PCI DSS, Data Analysis, Technical Architecture, ISO 27001, COBIT, Identity Management, C#, GLBA, Risk Assessment, SOA, TOGAF, Information Security, Solution Architecture
Education
University of Michigan 2003 — 2005
Bachelor of Science (B.A.Sc.), Computer and Information Sciences, General
The Leukemia & Lymphoma Society 2011 - Present
Blue Cross Blue Shield of Michigan May 2010 - Present
BCBSM 2009 - 2011
Blue Cross Blue Shield of Michigan April 2005 - May 2010
Blue Cross Blue Shield of Michigan February 1998 - April 2005
PPOM/AETNA 1990 - 1993
Skills
Managed Care, Healthcare, Medicare, HIPAA, Health Insurance, Healthcare Management, Utilization Management, Health Policy, Process Improvement, Healthcare Industry, Nursing, EHR, Healthcare Information..., Disease Management, Claim, Medicaid, Medicare Part D, Benefits Administration, Insurance, Hospitals, Employee Benefits, Provider Relations, Program Management, Healthcare Consulting, Public Health, Disability Insurance, EMR, Informatics
Education
Henry Ford Hospital School of Nursing 1986 — 1988
RN, Nursing
Leadership Oakland
Regis University
MBA, Health Care Administration
Spring Arbor University
BS, Health Care Administration
Flint Group August 2013 - Present
Aditya Birla Minacs March 2012 - August 2013
BCBSM May 2006 - February 2012
General Motors 2002 - 2006
Skills
Financial Analysis, Variance Analysis, Accounting, Hyperion Enterprise, Financial Reporting, Sarbanes-Oxley Act, Process Improvement, Financial Modeling, Managerial Finance, Internal Controls, Forecasting, Auditing, Financial Statements, Strategic Financial..., Business Process...
Education
Wayne State University 2009 — 2011
MSA, Accounting
University of Michigan-Dearborn 1997 — 2001
BBA, Accounting
300 Music Group Promotions & Programming100.3 THE BEAT ST LOUISJanuary 2008 - December 2008
FM 98 WJLB January 2007 - June 2007
BCBSM 2002 - 2004
Education
Southwestern Illinois College
Blue Cross Blue Shield of Arizona January 2015 - Present
Liberty Mutual May 2010 - December 2014
BCBSM December 2007 - April 2010
Blue Cross and Blue Shield December 2006 - December 2007
Blue Cross and Blue Shield October 2005 - December 2006
Blue Cross and Blue Shield October 2000 - October 2005
Skills
Health Insurance, Insurance, Underwriting, Managed Care, Employee Benefits, Healthcare, Strategic Planning, Brokers, Process Improvement, Account Management, Business Analysis, HIPAA, Medicare, Leadership, Sales, Marketing, Training, New Business Development, Customer Retention, Management, Claim, Benefits Administration, Analysis, Medicaid
Education
Grand Canyon University 2012 — 2016
Doctor of Education (Ed.D.), Organizational Leadership
University of Detroit Mercy 2003 — 2006
Masters, Computer Information Systems
William Tyndale College 2000 — 2003
B.B.A, Business Administration
BCBSM February 2002 - Present
Blue Cross Blue Shield of Michigan 2002 - Present
Education
Saint Vincent College 1978 — 1984
Blue Cross Blue Shield of Michigan June 2011 - Present
Blue Cross and Blue Shield of Michigan May 1996 - Present
BCBSM 1996 - 2011
Skills
Business Analysis, Vendor Management, Process Improvement, Health Insurance, SDLC, Integration, Managed Care, Outsourcing, IT Strategy, Visio, Risk Management, Business Process..., SharePoint, PMO, Business Process, Insurance, PMP, Software Project..., Software Documentation, HIPAA, Healthcare, IT Management, Requirements Analysis, Cross-functional Team..., Program Management, Project Portfolio..., Project Management, MS Project, ITIL, Change Management, Quality Assurance, Enterprise Architecture, Business Intelligence, Resource Management, Team Leadership, IT Service Management, Requirements Gathering, Account Management, Information Technology, Solution Architecture, Disaster Recovery, Process Engineering, Software Development, CRM, Business Requirements, Management, Analysis, Management Consulting, Team Building, Data Warehousing
Education
State University of New York at Buffalo - School of Management 1981 — 1983
BCBSM
Skills
Medicare, Health Insurance, Insurance, Employee Benefits, Process Improvement, Claim, HIPAA, Managed Care, Visio, Call Centers, Access, Data Analysis
Education
University of Michigan 1988 — 1992
Bachelor of Arts (BA), Mathematics
CareFirst BlueCross BlueShield April 2011 - Present
BCBSM 2008 - Present
CareFirst 2001 - 2008
Skills
Health Insurance, Employee Benefits, Information Management, Insurance, Data Governance, Managed Care, Data Warehousing, Enterprise Architecture, Requirements Gathering, Medicaid, Business Intelligence, Process Improvement, Business Requirements
Education
Towson University 1977 — 1981
BCBSM April 2005 - Present
Carlson Marketing Group March 2004 - March 2005
Chrysler March 2002 - March 2004
K-R Automation November 1995 - March 2002
Skills
Enterprise Architecture, Requirements Analysis, Software Development, IT Strategy, Business Analysis, Microsoft SQL Server, Java, Oracle, J2EE, IT Management
Education
Oakland University 2000 — 2003
Master's Degree, Computer Science
Eurofins Medinet January 2010 - Present
BCBSM June 2007 - January 2010
BCBSM October 2006 - June 2007
Fry Multimedia Inc January 2006 - September 2006
DTE Energy September 2004 - December 2005
Datapro March 2001 - November 2002
Skills
SOA, Requirements Analysis, Java, Enterprise Architecture, Agile Methodologies, Integration, Software Development, .NET, Web Services, Oracle, SDLC, XML, PL/SQL, Java Enterprise Edition, Software Project..., SQL, Solution Architecture, Business Intelligence
Education
University of Houston-Clear Lake 2003 — 2004
MS, Computer Science
University of Madras 1997 — 2001
BE, Computer Science and Engineering
Blue Cross Blue Shield of Michigan March 2014 - Present
Blue Cross Blue Shield of Michigan February 2012 - March 2014
Blue Cross Blue Shield of Michigan February 2011 - February 2012
BCBSM March 2009 - February 2011
Blue Cross Blue Shield of Michigan July 2008 - March 2009
Skills
Health Insurance, Process Improvement, Employee Benefits, Data Analysis, Access, Analysis, Healthcare, Leadership, Call Centers, Vendor Management, Cross-functional Team..., Project Planning, Coaching, Human Resources, Customer Service, Budgets, Management
Education
Northwood University 1995 — 2000
BBA, Management
Lutheran High School North 1990 — 1995
Verifone March 2000 - Present
Kmart 1996 - 2000
BCBSM 1993 - 1996
Marine Corps July 1982 - June 1986
Skills
SQL, Payment Systems, Transaction Processing, Payment Card Processing, Java, Product Management, Cards, Debit Cards, Payments, ISO8583, EMV, Microsoft Excel, Electronic Payments
Education
St. Petersburg College 2001 — 2007
Wipro Technologies May 2011 - Present
Target 2007 - 2015
Target 2007 - 2015
Wipro Technologies March 2004 - August 2006
BCBSM 2002 - 2004
Education
Osmania University
Master of Computer sciences
M.K. Wickens, Attorney & Counselor, PLC January 2006 - Present
BCBSM 1992 - 2001
Skills
Medicare, Managed Care, Home Care, Medicare Part D, Litigation Support, Health Insurance
Education
Thomas M. Cooley Law School
Doctor of Law (JD)
University of Michigan Law School
Child Advocacy Clinical Law Program, Litigation and Child Advocacy
James Madison College at Michigan State University 1970 — 1975
Bachelor of Arts (BA), Pre-Law Studies
Meridian Health Plan July 2015 - Present
Optum Global Solutions October 2011 - July 2015
BCBSM January 2003 - October 2011
Skills
User Interface Design, CSS, Front-end Development, XHTML, ColdFusion, Information Architecture, User-centered Design, Dreamweaver, HTML5, User Experience, HTML + CSS, Web Design, Web Development, HTML, SEO, Photoshop, Graphic Design, Technical Writing, Social Media, XML, HTML 5, Front-end, Usability, PHP
Education
Oakland University 1989 — 1994
Bachelor of Arts (BA), English Language and Literature/Letters
Waterford Our Lady Of the lakes 1985 — 1989
High School Diploma, General Studies
Blue Cross Blue Shield of Michigan September 2013 - Present
Blue Cross Blue Shield of Michigan January 2012 - August 2013
BCBSM January 2012 - December 2012
Blue Cross Blue Shield of Michigan 2006 - 2008
Skills
Business Process..., Strategy, Process Engineering, Change Management, Program Management, Data Analysis, Strategic Planning, Continuous Improvement, Process Improvement, Customer Service, Visio, Business Analysis, Performance Improvement, Healthcare, Analytics, Business Process, Leadership, Team Building, Six Sigma, Analysis, Operations Management, Value Stream Mapping
Education
University of Michigan 1987 — 1991
B.S., M.S., Industrial and Operational Engineering
Blue Cross Blue Shield of Michigan March 2000 - Present
BCBSM 2000 - Present
Skills
Insurance, HIPAA, Managed Care, Data Analysis, Health Insurance, Medicare, Healthcare, SAS, Access, Healthcare Information..., Microsoft Office, Healthcare Management, Leadership, Program Management, Team Building
Education
University of Detroit Mercy 1999 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Southfield Lathrup High School
Blue Cross Blue Shield of Michigan May 2011 - Present
Blue Cross Blue Shield of Michigan 2008 - November 2011
BCBSM 2008 - May 2011
Blue Care Network 1989 - December 2007
Skills
Insurance, Customer Service, Sales, Managed Care, Health Insurance, Medicare, Marketing, Claim, Employee Benefits, Underwriting, Strategic Planning, HIPAA, Healthcare, Process Improvement, Team Building, Business Process, Account Management, New Business Development, Leadership, Medicaid, Call Centers, Budgets, Health Savings Accounts, Benefits Administration, Disability Insurance, Access, Medicare Part D, PPO, Health Care Reform, Life Insurance, Group Medical, HMO, Long-term Care, Workers Compensation, Provider Relations, Disease Management, Brokers, Commercial Insurance, Healthcare Information..., Property & Casualty..., Training, Term Life Insurance
Education
Michigan State University 1982 — 1987
Bachelor of Science, Merchandising Management
cass tech
BCBSM June 2013 - Present
OnStar October 2013 - June 2014
Blue Cross Blue Shield of Michigan December 2011 - September 2013
Chaya Masssage September 2010 - September 2013
Chaya Consulting Services, Inc. July 2007 - September 2013
NBC Universal August 2005 - June 2007
MGM Home Entertainment October 1999 - June 2005
Handleman Company 1986 - 1993
Handleman Company 1986 - 1993
Skills
Supply Chain, Strategic Planning, Vendor Management, New Business Development, Business Strategy, Cross-functional Team..., Process Improvement, Budgets, Management, Leadership, Change Management, Program Management, Business Analysis, SAP, Business Process..., Agile Methodologies, Team Leadership, Forecasting, ERP, Integration, Business Intelligence, Project Management, Consulting, Business Process, Team Building, Analysis, Strategy, Project Planning, CRM, IT Strategy, SDLC, Product Management, Visio, IT Management, Software Documentation, Executive Management, Requirements Analysis, Information Technology, Project Portfolio..., PMP, Software Project..., Outsourcing, Management Consulting, Six Sigma, EDI, SharePoint, Quality Assurance, Operations Management, Disaster Recovery, Analytics
Education
Irene's Myomassology Institute 2009 — 2010
Certified Massage Therapist, Massage Therapy
University of Detroit Mercy 1996 — 1998
MS, Computer Information Systems / International Software Management
Wayne State University 1996 — 1998
BA, Business Management
International Software Management 1997 — 1997
Seminar, Westminster College at Oxford University
Minneapolis Veterans Hospital - VHAMIN June 2014 - Present
Madam Mim's Twisted Stitches April 2012 - Present
M.A. Harbeck & Associates, LLC April 2012 - Present
Friendship Church 2009 - Present
Minnesota - 1 Disaster Medical Assistance Team 2003 - 2014
BCBSM 2008 - May 2013
HCMC Lvl 1 Trauma Center December 2006 - 2008
St. Francis Regional Medical Center 1999 - 2007
Northwest Airlines 1985 - 2007
Skills
Healthcare, Medicine, Customer Service, Public Speaking, Hospitals, Emergency Management, Clinical Research, Leadership, Microsoft Office, Non-profits, Research, Event Planning, Nonprofits, Emergency Medicine, Emergency Room, HIPAA, Epic Systems, EHR, Healthcare Information..., Registered Nurses, EMR, Inpatient, Patient Safety, Nursing, ICU, Cpr Certified, Critical Care, Case Managment, ACLS, Training, BLS, Leadership Development, Community Outreach, Patient Advocacy, Microsoft Word, Healthcare Management, Medical Records, PowerPoint, PALS, Microsoft Excel, Nursing Education, Quality Improvement, Health Education, EKG, Patient Education, Case Management, Medical/Surgical, Medication..., Public Health, Medical-Surgical
Education
Normandale Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
University of Minnesota-Twin Cities
Blue Cross Blue Shield of Michigan November 2014 - Present
Blue Cross Blue Shield of Michigan January 2013 - Present
Blue Cross Blue Shield of Michigan August 2011 - January 2013
BCBSM October 2009 - August 2011
BCBSM March 2007 - September 2009
MEEMIC Insurance Company 2001 - 2007
Skills
Insurance, Underwriting, Health Insurance, Account Management, sales, Sales, Employee Benefits, Property & Casualty..., Health Savings Accounts, General Insurance, Process Improvement, Management, Medicare, Customer Service, Life Insurance, Team Building, Customer Retention, Strategic Planning
Education
Baker College 2004 — 2006
Bachelors Degree, Business Administration
Oakland Community College 1999 — 2002
Associates Degree, Business Administration
Trinity Health May 2012 - Present
BCBSM January 2011 - May 2012
Assurant Employee Benefits March 2008 - January 2011
Chrysler May 2003 - March 2008
Skills
Requirements Analysis, Program Management, Vendor Management, SDLC, Cross-functional Team..., Process Improvement, Business Analysis, Integration, Leadership, Project Management, Change Management, Software Project..., Management, IT Strategy, PMP, Project Portfolio...
Education
University of Michigan - Stephen M. Ross School of Business 2007 — 2011
Master of Business Administration (M.B.A.)
University of Michigan-Dearborn 2003 — 2005
Master of Science (M.S.), Software Engineering
Oakland University 1998 — 2003
Bachelor of Science (BS), Computer Engineering
Richfield ISD 280 September 2011 - Present
BCBSM May 2004 - September 2009
Sun Country Airlines October 1989 - September 2002
Unisys Corporation 1979 - 1992
Skills
Leadership Development, Mentoring, Coaching, Procurement, PowerPoint
Education
Normandale Community College 1980 — 1985
AA, Business/Marketing
Ramassun Buiness College
Certificate of Business
Center for Healthcare Research & Transformation (CHRT) May 2015 - Present
Center for Healthcare Research & Transformation (CHRT) May 2015 - Present
BCBS of Michigan June 2013 - May 2015
BCBSM 2010 - May 2013
Blue Cross Blue Shield of Michigan 1999 - 2010
Thomson Reuters 1991 - 1999
Skills
Medicaid, Medicare, HIPAA, Healthcare, Healthcare Information..., Health Insurance, Insurance, Managed Care, Policy, Healthcare Management, Healthcare Consulting, Data Analysis, Contract Negotiation, Strategic Planning, Claim, Employee Benefits, Disease Management, Strategy, Health Policy, Process Improvement, Business Intelligence, Informatics, Analysis, EHR, Healthcare Industry
Education
Wayne State University Law School 2005 — 2009
JD
University of Michigan 1979 — 1982
MHSA, Health Planning & Administration
twtelecom June 2008 - Present
BCBSM October 2005 - June 2008
Anderberg Communications June 2004 - February 2006
North65 Sales and Service February 2003 - June 2003
Skills
Router Configuration, Networking, Mainframe, Microsoft Office, Process Improvement, IP Phones, Quality Assurance, Wireless Security, Network Hardware, Analysis, Cisco Wireless, Virus Removal, Healthcare, CompTIA A+ Certification, Catalyst Switches, Cisco Routing &..., Hubs, HTML, Cisco Security, LAN-WAN, Troubleshooting, Network Security, Cisco Routers, Security, CCNA
Education
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Information Technology Information Systems Security
Cisco Certification 2008 — 2008
CCENT, Computer Networking
Hibbing Community College 2002 — 2003
CCNA, Computer Networking
Soul Training February 2009 - Present
Integrated Supply Chain Solutions (ISCS) October 2009 - January 2010
BCBSM July 2006 - September 2008
Delphi 1998 - 2006
Ford Motor Comapny 1990 - 1998
GM 1985 - 1990
Education
University of Michigan 1987 — 1989
MBA, Marketing, Finance
Purdue University 1981 — 1985
Ford Motor Company January 2014 - Present
Ford Motor Company August 2006 - December 2013
FORD September 2006 - October 2011
BCBSM August 2002 - December 2006
EDS April 1997 - April 2002
Skills
Systems Engineering, Testing, Automotive, Integration, Troubleshooting, Engineering, Electronics, Automation, Matlab, Engineering Management, Embedded Systems, TCP/IP, Six Sigma, Unix, Linux, Hardware, C, Cisco Technologies, Operating Systems, SOA, Requirements Management, Requirements Analysis
Education
University of Phoenix 2013 — 2015
Working on MBA, MBA with imphasis on Information Technology
Wayne State University 2001 — 2005
Bachelors, Electrical Engineering
Blue Cross Blue Shield of Michigan January 2015 - Present
Blue Cross Blue Shield of Michigan 2005 - 2015
Blue Cross Blue Shield of Michigan January 2014 - December 2014
Blue Cross Blue Shield of Michigan November 2010 - January 2014
BCBSM January 2009 - December 2010
Blue Cross Blue Shield of Michigan July 2007 - December 2008
Blue Cross Blue Shield of Michigan May 2005 - July 2007
Trinity Information Services 2004 - 2005
BCBSM 2002 - 2003
Ford Motor Company 1998 - 2000
Skills
SDLC, Requirements Analysis, Business Analysis, Requirements Gathering, Visio, Vendor Management, Software Project..., PMP, PMO, Process Improvement, HIPAA, Data Warehousing, Integration, DB2, Agile Methodologies, Business Intelligence, MS Project, EDI, Software Documentation, Testing
Education
PMP, PMI Institute Mar 2008 2008 — 2008
PMP, Project Management
M.S. Business IT, Walsh College of Accountancy and Business Administration 2005 — 2008
Masters, Business Info Technology
Certified Test Manager, IIST. 2006 — 2007
Certified Test Manager, Test Management
University of Michigan-Dearborn 1999 — 2003
Bachelor's, Computer and Information Sciences and Support Services
JBS International, Inc. September 2012 - Present
SecureNet April 2012 - September 2012
OBXtek August 2011 - April 2012
Incremental Technology Consultants February 2011 - May 2011
Applied Information Sciences June 2010 - January 2011
FDIC February 2010 - May 2010
GMAC June 2009 - November 2009
BCBSM September 2008 - February 2009
Ford Motor Company September 2007 - August 2008
Ford Motor Credit Company January 2004 - September 2007
Skills
Requirements Gathering, Agile Methodologies, Business Analysis, SDLC, Scrum, Visio, Software Development
Education
Saint Petersburg State University
BS
Priority Health May 2007 - Present
Priority Health 2007 - Present
PriorityHealth 2007 - Present
Blue Cross Blue Shield of Michigan October 1984 - February 2007
BCBSM 1989 - 2007
Blue Cross Blue Shield of MI 1984 - 2007
Skills
Medicare, Customer Retention, Managed Care, Underwriting, Team Building, Health Insurance, Claim, Employee Benefits, Insurance, Sales, HIPAA, Healthcare, Benefits Design, Leadership, Strategic Planning, Account Management, Benefits Administration, Disability Insurance, Process Improvement, Business Development, Forecasting, Product Development
Education
Spring Arbor University
BA, Business
Leavenworth High School 1966 — 1970
Comprehensive Care Services, Inc. September 2014 - Present
Blue Cross and Blue Shield of Minnesota October 2013 - September 2014
BCBSM 2008 - October 2013
Blue Cross and Blue Shield of Minnesota December 2010 - September 2013
Blue Cross Blue Shield of Minnesota 2008 - September 2013
Blue Cross June 2008 - June 2012
BCBSMN February 2008 - September 2011
Blue Cross and Blue Shield of Minnesota January 2000 - June 2008
Skills
Account Management, Leadership, Business Strategy, Sales, Team Building, Insurance, Health Insurance, Managed Care, Customer Retention, Management, Cross-functional Team..., Healthcare, Employee Benefits, Process Improvement
Education
College of St. Catherine
Bachelor of Science in Healthcare Management underway, Healthcare Management
Lake Superior College
Associate of Arts in Nursing, Nursing
St. Lukes School of Nursing
Nursing
Youngsoft Inc Advanced Application developerBlue Cross Blue Shield of MichiganOctober 2006 - Present
BCBSM 2006 - Present
Federal APD September 2004 - May 2006
Education
University of Kerala 1984 — 1989
B Tech, Civil Engg
Blue Cross Blue Shield of Michigan September 2011 - Present
Blue Cross Blue Shield of Michigan 2007 - September 2011
BCBSM August 2007 - July 2009
Skills
Health Insurance, HIPAA, Medicare, Managed Care, Insurance, Process Improvement, Healthcare, Leadership, Business Analysis, Vendor Management, Visio, Medicare Part D, Data Analysis, Program Management
Education
University of Detroit Mercy 1977 — 1980
Elementary Education and Teaching
Blue Cross Blue Shield of Michigan May 2015 - Present
Blue Cross Blue Shield of Michigan January 2015 - May 2015
Blue Cross Blue Shield of Michigan May 2012 - December 2014
Blue Cross Blue Shield of Michigan March 2011 - May 2012
Managed Care Executive Group April 2004 - March 2012
BCBSM March 2011 - September 2011
BCBSM March 2009 - March 2011
Health Alliance Plan - Detroit 1996 - 1998
Health Alliance Plan - Detroit 1995 - 1996
BCBSM 1989 - 1991
Skills
Analysis, Strategic Planning, Team Leadership, Project Management, Process Improvement, Training, Microsoft Office, Visio, Business Intelligence, Change Management, Contract Negotiation, Management Consulting, SDLC, Budgets, IT Management, Leadership, Software Documentation, Requirements Analysis, Integration, Business Process..., Vendor Management, Customer Service, Team Building, IT Strategy, Data Analysis, Project Planning, Operations Management, Program Management, Management, Business Analysis, Cross-functional Team..., Project Portfolio..., Health Insurance, Healthcare, Requirements Gathering, Healthcare Information..., Business Strategy, Insurance, Risk Management, Software Project..., PMO, SharePoint, PMP, Business Process, Quality Assurance, Process Engineering, MS Project, Human Resources
Education
University of Michigan
BA, Information Systems / Health Services Administration
North American Bancard January 2014 - Present
Trinity Health (HQ Michigan) July 2009 - December 2013
Trinity Health (HQ Michigan) September 2002 - July 2009
Trinity Health August 1998 - September 2002
BCBSM 1987 - 1998
Skills
Business Process, Healthcare Information..., HIPAA, Process Improvement, Healthcare, Vendor Management, SDLC, Change Management, Business Analysis, Business Process..., Software Documentation, Visio, Program Management, SharePoint, PMO, Integration, Project Management, Disaster Recovery, Enterprise Software, Supply Chain, Enterprise Architecture, ITIL, ERP, Budgets, Social Networking, HL7, Supply Chain Management
Education
Walsh College 2000 — 2002
Masters, Business Information Technology
Oakland University 1982 — 1987
Bachelors, Computer Science
Conifer Health Solutions April 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - August 2013
Arrow Strategies June 2012 - August 2013
Epsilon October 2009 - June 2012
ATX Group 2009 - 2009
BCBSM 2005 - 2007
Skills
Business Analysis, Data Warehousing, Data Analysis, Access, Business Intelligence, MS Project, RUP, PL/SQL, Agile, Quality Assurance, UML, Customer Relations, XML, Test Planning, Testing, Change Management, Disaster Recovery, Product Management, Microsoft Office, Team Building, SQL, Business Strategy, Visio, SQL Server, SDLC, Requirements Analysis, Systems Analysis, Requirements Gathering, Crystal Reports, SharePoint, Databases, Analysis, Excel, Documentation, Process Improvement, Business Requirements, Data Modeling, Software Project..., Business Process, Integration, PMP, User Acceptance Testing, Vendor Management
Education
University of Northern Virginia 2005 — 2007
MBA, Management
University of Cape Town 1999 — 2001
Economics
BCBSM November 2008 - Present
Skills
SharePoint
Education
Oakland University 2003 — 2007
BS, Information Technology
BCBSM January 2003 - Present
Skills
Process Improvement, Customer Service, Insurance, Employee Benefits, Account Management, Leadership, Team Building, Cross-functional Team..., Outlook, Microsoft Office, Project Management, Management, Sales, Business Analysis, Microsoft Excel, Strategic Planning, Coaching, Marketing, PowerPoint, Recruiting, Team Leadership, Time Management, Troubleshooting
Education
Minnesota State University, Mankato 1995 — 1997
Therapeutic Recreation/Recreational Therapy
UCare Minnesota pharmacy directorUCare2009 - Present
University of Minnesota 1975 - Present
Blue Cross Blue Shield of Minnesota 2003 - 2009
Blue Cross and Blue Shield Association 2003 - 2009
BLUECROSS BLUESHIELD OF MINNESOTA 2003 - 2009
BCBSM 1993 - 2009
Prime Therapeutics, Inc 1999 - 2003
United Hospital - St. Paul 1975 - 1994
Allina Hospitals & Clinics 1988 - 1993
Skills
Pharmacy Benefit..., Pharmacy, Clinical Research, Managed Care, Healthcare Management, Pharmacists, Diabetes, Medicare, Disease Management, Pharmacoeconomics, Clinical Pharmacology, Healthcare, Medicare Part D, Pharmacy Automation, Medicaid, Healthcare Information..., Health Policy, Medication Therapy..., Healthcare Consulting, Strategic Planning, Hospitals, Utilization Management, Health Insurance, Clinical Pharmacy, Process Improvement, Healthcare Industry, Quality Improvement, Data Analysis, HIPAA, Pharmaceutical Industry, Informatics, Public Health, Ambulatory Care, Outcomes Research, Health Economics, Medicine, Evidence-based Medicine, Inpatient
Education
University of Minnesota-Twin Cities 1968 — 1975
pharm BS, Pharm D, clinical pharmacy
BCBSM ManagerBlue Cross Blue Shield of Michigan1998 - 2009
Skills
Process Improvement, Business Analysis, Health Insurance, Insurance, Vendor Management, Team Building, Data Analysis, Visio, Leadership, Program Management, SharePoint, Software Documentation, Healthcare, Business Process..., Access, Microsoft Excel, Strategic Planning, Analysis, Risk Management, Strategy, Customer Service, Budgets, Employee Benefits
Education
University of Michigan 1998 — 2000
MPA
Michigan Technological University 1991 — 1994
BCBSM Sr. Director, System OperationsBCBSM2008 - 2010
Education
University of Detroit Mercy 1993 — 2006
Bachelor, Computer Information System
Blue Cross Blue Shield of Massachusetts May 2014 - Present
Jawood, a Genpact company September 2010 - Present
Horizon Blue Cross Blue Shield of New Jersey April 2009 - December 2013
Analysts International January 1992 - September 2010
BCBSM February 1992 - March 2009
Blue Cross Blue Shield of Michigan 1992 - 2009
Skills
Business Analysis, Microsoft SQL Server, Requirements Gathering, Visio, Visual Basic, Requirements Analysis, DB2, SDLC, C++, Testing, Business Intelligence, COBOL, Data Warehousing, Process Improvement, Program Management, SharePoint, Software Project..., Systems Analysis, Vendor Management
Education
St. Clair College 1980 — 1981
Computers
University of Windsor 1978 — 1979
Computer Science
Kennedy Collegiate Institute 1973 — 1978
Blue Cross Blue Shield of Michigan May 2006 - Present
BCBSM January 2001 - May 2006
Blue Care Network May 1990 - January 2001
Education
University of Michigan-Dearborn 1978 — 1982
Bachlors, Business Adminstration
Blue Cross Blue Shield of Michigan January 2014 - Present
BCBSM 2011 - Present
Blue Cross Blue Shield of Michigan December 2009 - December 2010
Office of Michigan Governor Jennifer M. Granholm 2003 - 2007
Office of Lt. Governor John Cherry 2003 - 2007
Office of Senate Democratic Leader John Cherry 1998 - 2000
Michigan Senate Democratic Caucus 1997 - 2000
Skills
Strategic Communications, Crisis Communications, Public Policy, Media Relations, Strategic Planning, Performance Management, Change Management, Strategic Partnerships
Education
Michigan State University
BA, International Relations
Blue Cross Blue Shield of Michigan September 2011 - Present
Blue Cross Blue Shield of Michigan 2008 - September 2011
BCBSM July 2006 - September 2011
Skills
Program Management, Process Improvement, Healthcare, Health Insurance, Team Building, Medicare, Managed Care, Strategic Planning, Insurance, Vendor Management, Business Process..., Change Management, Project Management, Utilization Management, Utilization Review, Call Center..., Transitional Care, Case Managment, Wellness Coaching, Disease Management, Coaching, Policy
Education
St. Clair College
University of Windsor
Blue Cross Blue Shield of Michigan October 2009 - Present
BCBSM 2009 - Present
Blue Cross Blue Shield of MI December 2005 - October 2009
Blue Cross Blue Shield of MI December 2002 - December 2005
Blue Cross Blue Shield of Michigan December 1999 - December 2002
Blue Cross Blue Shield of Michigan June 1995 - December 1999
American Speedy Printing Centers April 1980 - June 1995
American Speedy Printing Centers, INC April 1978 - December 1980
Education
New Horizons and Oakland Community College's Business Technology Department
Oakland Community College
Mercer Human Resource Consulting April 2002 - May 2011
Mercer Health & Benefits 2002 - May 2011
Highmark Blue Cross Blue Shield February 1999 - April 2002
BCBSM 1992 - 1996
Hay Group 1992 - 1996
Skills
Underwriting, Actuarial Science, Sales, Employee Benefits, Finance, Health Insurance, Insurance, Benefits Administration, 401k, Disability Insurance, Succession Planning, Executive Pay, Human Resources, Performance Management, Employee Relations
Education
Penn State University 1980 — 1984
BS, Insurance (Actuarial Science)
BCBSM
Skills
Employee Benefits, Health Insurance, Insurance, Medicare, Process Improvement, SDLC, Visio
Education
University of Detroit Mercy 2001 — 2007
bachelor's of science, Developmental and Child Psychology
BCBSM August 2007 - Present
Tech Mahindra Singapore May 2006 - February 2007
Cisco Systems June 2005 - May 2006
IBM Global Process Services May 2004 - June 2005
Skills
ETL, Data Warehousing, Informatica, Requirements Analysis, Oracle, Business Intelligence, Performance Tuning, Data Warehouse..., Data Integration, Requirements Gathering, Data Migration, Solution Architecture, Dimensional Modeling, SSIS
Education
Periyar University 2000 — 2002
MSC, Information Technology & Management
BCBSM October 2014 - Present
Dunham's Sports July 2006 - September 2006
Kmart Corporation June 1998 - June 2006
Education
Schoolcraft College
Associate's degree, General Studies, 3.8
Blue Canopy April 2014 - Present
Freddie Mac August 2013 - Present
premiere Inc June 2010 - February 2012
BCBSM 2010 - 2010
Capital one,Richmond VA 2008 - 2009
Circuit City November 2007 - April 2008
Skills
User Acceptance Testing, System Testing, SQL, Manual Testing, Quality Center, Software Quality..., SDLC, Requirements Analysis, Testing, Test Automation, Test Management, Agile Methodologies, Test Planning, Quality Assurance, Requirements Gathering, JIRA, Microsoft SQL Server, Unix, Software Project...
Education
Osmania University 2002 — 2005
MCA, Computer Science
BCBSM December 1992 - Present
CHP (Consortium Health Plan) April 2008 - Present
Skills
Healthcare, Health Insurance, Managed Care, Disease Management, Insurance, Medicare, Provider Relations, Employee Benefits, Health Savings Accounts, PPO, Claim, Underwriting, Health Policy, Medicaid, Utilization Management, Healthcare Consulting, HIPAA, Leadership, Process Improvement, Healthcare Industry, Healthcare Information..., Long-term Care, Data Analysis, Disability Insurance, Medicare Part D, Strategic Planning, Program Management, Health Care Reform, Team Building, Benefits Administration, Healthcare Management, HMO
Education
University of Michigan
Doctor of Medicine (MD)
The Conference Board April 2015 - Present
The Conference Board August 2013 - March 2015
Peace Corps September 2012 - March 2013
BCBSM May 2009 - September 2012
University of Michigan September 2010 - December 2010
Woods Laboratory September 2009 - May 2010
Skills
Research, PowerPoint, Microsoft Office, Data Analysis, Fundraising, Nonprofits, Project Management, Writing, Microsoft Excel, Microsoft Word, Survey Research, Healthcare, Event Planning, Customer Service, Social Media
Education
University of Michigan 2008 — 2011
Bachelor of Science, Brain, Behavior and Cognitive Sciences
Mercy High School 2004 — 2008
Blue Cross Blue Shield of Michigan September 2012 - January 2014
Blue Cross Blue Shield of Michigan November 2011 - September 2012
BCBSM July 2009 - November 2011
Blue Cross Blue Shield of Michigan 2008 - 2011
BCBSM January 2002 - July 2009
Skills
Health Insurance, Managed Care, HIPAA, HEDIS, ICD-10, ICD-9-CM, Project Management, Medical Coding, Group Benefit Plans, Employer Groups, Medicare, Vendor Management, Business Process..., Health Information..., Quality Auditing, Program Development, Insurance, Health Policy, Employee Benefits, Program Management, Healthcare, Healthcare Consulting, Healthcare Information..., Process Improvement
Education
University of Detroit Mercy 1974 — 1978
BS, Health Information and Business
BCBSM
Skills
Insurance, Process Improvement, Business Analysis, Employee Benefits, Underwriting, Health Insurance, Analysis, Risk Management, Medicare, Claim, Brokers, Health Savings Accounts, Managed Care, Claims Management
Education
Michigan State University - The Eli Broad College of Business 1998 — 2000
MBA, management
BCBSM February 2011 - Present
Blue Cross Blue Shield of Michigan July 2008 - March 2011
Health Solutions July 2006 - July 2008
Skills
Health Promotion, Health Education, Public Health, Wellness, Healthcare, Wellness Coaching, Health Insurance, Managed Care, Program Development, Disease Management, Prevention, Nutrition, Behavior Change, Healthcare Management, Program Evaluation, Employee Benefits, Community Health, Nutrition Education, Medicaid, Medicare Part D, Employee Wellness, HIPAA, Insurance, Healthcare Consulting, Utilization Management, Corporations, Provider Relations, Healthcare Information...
Education
University of Alabama 2004 — 2006
MA, Health Education and Health Promotion
Western Michigan University 1991 — 1996
BS, Community Health Education
JPMorgan Chase February 2012 - Present
BCBSM August 2010 - March 2012
Accident Fund Insurance Company of America March 2010 - August 2010
Collins & Aikman February 2008 - September 2009
Skills
Informatica, Business Objects, Oracle, ETL, Data Warehousing, Data Modeling, Business Intelligence, Data Integration, SDLC, PL/SQL, SQL, Unix, Toad, Databases, Requirements Gathering, Visio, Unix Shell Scripting, Requirements Analysis, Business Analysis, Data Warehouse...
Education
SNIST
Bachelors of Science, Computer Science
University of Michigan
Masters, Computer Information Systems
BCBSM February 2010 - Present
Davenport University January 2009 - Present
BCBSM October 2007 - 2010
BCBSM July 2001 - January 2007
Skills
Utilization Management, Nursing, Disease Management, Healthcare Management, Medicare, Managed Care, HIPAA
Education
University of Detroit Mercy 2000 — 2006
MSN, Nursing
BCBSM January 2000 - Present
Education
University of Detroit Mercy 1971 — 1975
Bachelor Science, Health Record Management
IHA September 2012 - Present
BCBSM May 2010 - September 2012
Alere June 2000 - February 2010
Skills
Health Insurance, Insurance, Healthcare, Employee Benefits, Process Improvement, Medicare, Customer Service, Managed Care, Team Building, Team Leadership, Strategic Planning, HIPAA, Project Management, Coaching, Program Management, Leadership, SDLC, Management, Microsoft Office, Account Management, Healthcare Management, Nursing, Hospitals, Healthcare Information..., Disease Management
Education
University of Detroit Mercy
Bachelor's Degree
BCBSM August 2002 - Present
The MEDSTAT Group June 1996 - June 2002
Cardiovascular Specialists, PC June 1995 - June 1996
Skills
Business Intelligence, Strategic Planning, Health Insurance, Product Development, Healthcare, Managed Care, Databases, Access, Project Management, Health Policy, Analytics, Management, Data Analysis, Healthcare Information..., Process Improvement, HIPAA, Analysis, Medicare, Hospitals, Visio, Business Analysis, Program Management, Healthcare Management, Healthcare Consulting, Research, Microsoft Excel, Insurance, Informatics
Education
Oakland University 1982 — 1984
Master of Science (M.S.), Linguistics, Summa Cum Laude
Michigan State University 1976 — 1980
Bachelor of Science (BS), Psychology, Cum Laude
BCBSM April 2007 - November 2007
Blue Cross Blue Shield of Michigan 2005 - 2007
Skills
Fluent in Arabic;..., Health Insurance, Insurance, Medicare, Claim, Employee Benefits, Underwriting, HIPAA, Managed Care, Medicaid, Claims Management, Health Policy, Medicare Part D, Data Analysis, Workers Compensation, Property & Casualty..., Process Improvement, Healthcare Information...
Education
Thomas M. Cooley Law School 1999 — 2002
Juris Doctor (J.D.)
University of Michigan-Dearborn 1995 — 1999
BA, Psychology
BCBSM January 2013 - June 2014
Compuware Gomez January 2012 - December 2012
Kaplan October 2009 - January 2012
Bank of Atlanta December 2008 - October 2009
Skills
Quality Center, QTP, SQL, TFS, Selenium Testing
Education
Panjab University
Master's degree, English Language and Literature, General, 3.6
Panjab University
Master's degree, Hindi Language and Literature, 3.7