Blue Cross Blue Shield of Kansas City
Industry: Health insurance company
DescriptionBlue Cross and Blue Shield of Kansas City is an independent licensee of the Blue Cross Blue Shield Association and a not-for-profit health insurance provider with more than one million members. Founded in 1938, Blue KC offers a wide variety of healthcare, dental, life insurance and Medicare coverage. Headquarters: Kansas City, MO CEO: Danette Wilson (Feb 2015–) CFO: Tom Nightingale Founded: 1938 Type of business: Not-for-Profit Subsidiaries: Cobalt Ventures, LLC, The Epoch Group L.C,
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Blue Cross Blue Shield of Kansas City Employees
Cerner Corporation September 2013 - Present
Cerner February 2011 - September 2013
Blue Cross Blue Shield of Kansas City May 2006 - February 2011
Blue Cross Blue Shield of Kansas City December 2004 - May 2006
Skills
Business Analysis, Databases, Websphere, EDI, HIPAA, Healthcare Information..., Process Improvement, Integration, Data Warehousing, SQL, Cerner, Software Documentation, X12, Enterprise Architecture, Systems Analysis, Solution Architecture, ETL, Leadership, Healthcare Industry, Healthcare Reimbursement, Data Modeling, Consulting, Software Implementation, Software Project..., SOA, IT Strategy, Software Development, Splunk
Education
Rockhurst University - Helzberg School of Management 2006 — 2009
MBA, Healthcare
University of Missouri-Columbia 2000 — 2004
BA, Business & Computer Science
BlueKC June 2011 - Present
Blue Cross Blue Shield of Kansas City February 2007 - June 2011
Skills
Underwriting, Insurance, Health Insurance, Employee Benefits, Account Management, Health Savings Accounts, Customer Service
Education
Rockhurst University 2000 — 2004
Bachelor of Business Administration (B.B.A.), Business Management
IBEW Local Union 124 March 2013 - Present
Boilermakers National Funds July 2007 - September 2012
The Haven Center 2006 - 2007
Argus Health Systems 2005 - 2006
Blue Cross Blue Shield of Kansas City 2004 - 2005
Skills
Claims Resolution, HIPAA, 10 Key, Insurance, Data Entry, Outlook, Accounts Receivable, Microsoft Excel, Employee Benefits, Customer Service, Office Management, Close Attention to..., Interviews, Data Analysis
Education
Park University 2010 — 2014
Blue Cross Blue Shield of Kansas City October 2014 - Present
Blue Cross and Blue Shield of Kansas City 2012 - 2014
Blue Cross and Blue Shield of Kansas City 1999 - 2012
Blue Cross and Blue Shield of Kansas City 1998 - 1999
Blue Cross and Blue Shield of Kansas City 1997 - 1998
Donald W. Walstrom Family Trust May 1996 - May 1997
City of Kansas City, MO December 1988 - April 1996
Kansas Department of Revenue September 1976 - November 1988
Education
The University of Kansas
Bachelor of Arts (B.A.), Personnel Adminstration
Blue Cross and Blue Shield of Kansas City September 2015 - Present
Blue Cross and Blue Shield of Kansas City May 2012 - September 2015
Blue Cross Blue Shield of Kansas City February 2012 - May 2012
Blue Cross Blue Shield of Kansas City September 2011 - February 2012
The Governance Institute November 2009 - May 2011
Best Buy May 2005 - October 2009
Skills
Sales Management, Account Management, New Business Development, Customer Service, Team Building, Operations Management, Program Management, Standardization, Operational Efficiency, Vendor Management, Customer Relations, New Product..., Operational Excellence, Customer Escalation..., Invoice Processing, Financial Analysis, Program Coordination, Competitive Analysis, Corporate Communications, Cold Calling, Retail, Invoicing, Team Management, Strategic Planning, Business Development
Education
Nebraska Wesleyan University 2006 — 2009
BS, Business Administration
lincoln east 2000 — 2004
Blue Cross Blue Shield of Kansas City November 2012 - Present
American Red Cross- Eastern Kansas September 2012 - November 2012
American Red Cross of Greater Kansas City August 2011 - November 2012
American Red Cross Greater Kansas City Chapter April 2010 - August 2011
hallmark November 2006 - May 2010
Kustom Signals, Inc. May 2005 - November 2006
Education
The University of Kansas
BS
Lepic-Kroeger Realtors July 2008 - Present
NextGen Marketing Group November 2006 - Present
Iowa Realty 2003 - 2008
Frontier Community Health Plans 1995 - 1996
Metropolitan Life Insurance Company 1994 - 1995
Blue Cross Blue Shield of Kansas City May 1987 - May 1994
Skills
Real Estate, Sellers, Residential, Staging, First Time Home Buyers, Negotiation, Selling, Buying, Customer Service, Home, New Home Sales, Residential Homes, Home Staging, Relocation, Single Family Homes, Real Property, Marketing Strategy, Loans, Listings, Condos, Buyers, Investment Properties, e-PRO, REO, Referrals, Buyer Representation, Marketing, Foreclosures, Townhomes, ABR, Short Sales, Sales, New Homes, Real Estate Transactions, Commercial Real Estate, Investors, Seniors
Education
Rockhurst University 1987 — 1990
MBA, Marketing/Marketing Management, General
University of Central Missouri 1978 — 1982
BSBA, Accounting
Blue Cross Blue Shield of Kansas City February 2012 - Present
BlueCross BlueShield of Kansas City May 2011 - February 2012
American Academy of Family Physicians February 2009 - May 2011
American Academy of Family Physicians January 2007 - February 2009
University of South Carolina Center for Public Health Preparedness September 2004 - January 2007
Skills
Wellness, Healthcare, Public Speaking, Web Content, Event Planning, Research, Editing, Strategic Communications, Public Health, Program Development, Leadership
Education
University of South Carolina-Columbia 2004 — 2006
Master of Public Health (MPH)
University of Missouri-Columbia 1999 — 2003
Bachelor of Journalism
Blue Cross and Blue Shield of Kansas City May 2015 - Present
WellCare Health Plans September 2014 - April 2015
Blue Cross Blue Shield of Kansas City June 2012 - September 2014
HCA Physician Services November 2011 - June 2012
American Family Insurance May 2010 - November 2011
The Liberty Clinic November 2005 - June 2009
Skills
Homeowners, General Insurance, Life Insurance, Health Insurance, Reinsurance, Claims Management, Financial Analysis, Revenue Cycle, Healthcare, Risk Management, Business Process..., Financial Planners, Forecasting, Microsoft Excel, Healthcare Management, Strategic Planning, EMR, HIPAA, Finance, Healthcare Industry, Practice Management, Insurance, Claim
Education
Park University 2008 — 2010
Master of Business Administration (MBA), MBA - Finance
University of Missouri-Kansas City 2003 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Wortham Insurance & Risk Management September 2006 - Present
UnitedHealthcare 2002 - 2006
Aetna 1998 - 2002
Blue Cross Blue Shield of Kansas City 1996 - 1998
Skills
Employee Benefits, Group Insurance, Accident, Vision Insurance, Health Insurance, Disability Insurance, Life Insurance, Sales, Account Management, COBRA, Workers Compensation, Dentistry, Health Savings Accounts, Term Life Insurance, Management, Healthcare
Education
Stephen F. Austin State University
BBA, Marketing & Management
Cremalab April 2010 - Present
Youth Entrepreneurs December 2013 - Present
Startup Grind November 2012 - December 2013
Blue Cross Blue Shield of Kansas City August 2009 - April 2010
National Center for Drug Free Sport June 2006 - August 2009
Skills
Entrepreneurship, Start-ups, Management, Business Strategy, Business Development, Product Management, Organizational..., Customer Engagement, Small Business, Strategic Partnerships, Leadership, Strategy, User Experience, Product Development, Operations, Client Engagement, Administration, Business Model..., Strategic Planning, Operational Planning, Operations Management, User Interface Design
Education
Rockhurst University 2008 — 2011
Masters Degree, Business Administration
University of Kansas 2001 — 2005
Bachelor of Science in Education, Sport and Fitness Management
Blue Cross Blue Shield of Kansas City October 2003 - Present
Skills
Utilization Management, Medicare, Insurance, HIPAA, Medicaid, Managed Care, Healthcare, Health Care Reform, Health Insurance, Provider Relations, Healthcare Consulting, ICD-9, Software Documentation, Healthcare Information..., Claim
Education
University of Missouri-Columbia
Cerner Corporation September 2015 - Present
Cerner Corporation July 2013 - August 2015
Blue Cross Blue Shield of Kansas City January 2013 - May 2013
Smiles Change Lives May 2012 - August 2012
Indian Hills Country Club Kansas City May 2012 - August 2012
Morningside Center Nursing Home & Assisted Living Apartments May 2011 - August 2011
YMCA January 2007 - July 2011
Skills
Grant Writing, Data Analysis, Social Media, Raiser's Edge, Website Updating, Google Adwords, Marketing, Program Management, Event Planning, Access, Fundraising, Public Speaking, Nonprofits, Social Networking, Leadership
Education
University of Kansas 2009 — 2013
Bachelor of Science (BS), Education: Community Health
Cobalt Ventures, LLC March 2010 - Present
Blue Cross Blue Shield of Kansas City August 2009 - February 2010
The EPOCH Group, L.C. November 1992 - July 2009
Discovery Zone, Inc. April 1992 - November 1992
Movies at Home, Inc. October 1988 - March 1992
Summit Car Care Center September 1987 - October 1988
Skills
Accounts Receivable, Analysis, Benefits Administration, Contract Negotiation, Customer Service, Employee Benefits, Employee Relations, Health Insurance, Healthcare, Insurance, Process Improvement, Leadership, Risk Management, Payroll, Accounting, Accounts Payable, Budgets, Forecasting, Financial Analysis, Executive Management, Small Business
Education
Missouri State University 1982 — 1986
BS, Accounting
Harrisonville High School 1979 — 1982
Littler Mendelson April 2015 - Present
Netsmart Technologies April 2013 - April 2015
DineEquity, Inc. (Parent to Applebee's and IHOP restaurants) December 2007 - March 2013
DineEquity, Inc. (Parent to Applebee's and IHOP restaurants) March 2006 - December 2007
Aquila March 1998 - March 2006
Blue Cross Blue Shield of Kansas City 1996 - 1998
Skills
Payroll, Accounts Payable, Accounts Receivable, PeopleSoft, General Ledger, SOX, Accounting, Process Improvement, Shared Services, Compliance, Internal Controls, Internal Audit, Six Sigma, Finance, Account Reconciliation, Human Resources, Employee Benefits, Variance Analysis, Financial Reporting, Auditing, Financial Analysis, Benefits Administration, ADP Payroll, Cash Management, GAAP, Financial Statements, Sarbanes-Oxley, Accruals, CPA, Payroll Taxes, Expenses, Personnel Supervision
Education
Rockhurst University 1986 — 1990
BSBA, Accounting
Blue Hills Country Club April 2012 - Present
N.O.W. Fitness & Wellness January 2004 - Present
Blue Cross Blue Shield of Kansas City January 2010 - March 2012
Skills
NESTA (National..., Combine 360 Certified..., Titleist Golf & Jr...., Exercise, Fitness, Wellness, Golf Fitness, Golf, Health Promotion, Sports, Athletic Training, Coaching, Corporations, Customer Service, Exercise Physiology, Fitness Training, Health Insurance, Personal Training, Nutrition, Program Management, Strength Training, Strength, Training, Weight
Education
Ottawa University
Teaching Certification, Health and Physical Education/Fitness
Southwest Baptist University
Bachelor of Science (B.S.), Sports Management
Delta Dental of Kansas October 2002 - Present
Bukaty Companies 2000 - 2002
Blue Cross Blue Shield of Kansas City 1997 - 2000
Skills
Employee Benefits, Insurance, Management, Strategy, Health Insurance, Dentistry, Self-funded, Marketing, Disability Insurance, Health Savings Accounts, Underwriting, Professional Liability, Account Management, Brokers, Managed Care, Benefits Administration, Program Management, Open Enrollment, Voluntary Employee..., Sales, Life Insurance, Long-term Care, Commercial Insurance, Employee Wellness..., ERISA, FMLA, COBRA, PPO, Flexible Spending..., Health Care Reform, Claims Management, Licensed Life & Health..., Critical Illness, Healthcare, Workers Compensation, Customer Retention, Claim, 401k, Term Life Insurance, Group Insurance, Medicare
Education
University of Missouri-Columbia
University of Missouri-Kansas City
Bachelor's degree, English Journalism
UnitedHealth Group August 2013 - Present
Blue Cross Blue Shield of Kansas City February 2011 - August 2013
Blue Cross Blue Shield of Kansas City April 2004 - February 2011
City of Raymore, Missouri 2006 - 2010
Blue Cross Blue Shield of Kansas City April 2000 - April 2004
Skills
Medicare, Claim, Insurance, Healthcare, Business Analysis, Access, Health Insurance, Quality Assurance, SharePoint, Analysis, Program Management, Employee Benefits, HIPAA, Provider Relations, Visio, Medicaid, Management, Managed Care, Customer Service, Leadership, Healthcare Information..., Requirements Gathering, Software Documentation
Education
MidAmerica Nazarene University 2010 — 2011
BA, Management and Human Relations
Tria Health June 2011 - Present
Blue Cross Blue Shield of Kansas City September 2008 - June 2011
Education
University of Missouri-Columbia 2004 — 2008
BS, Journalism
Waddell & Reed December 2012 - Present
Murphy-Hoffman Company June 2011 - December 2012
PlattForm Advertising July 2010 - June 2011
Embarq (now CenturyLink) November 2005 - July 2010
Sprint 2003 - 2005
Sprint 2002 - 2003
Sprint 1999 - 2002
Sprint 1997 - 1999
Blue Cross Blue Shield of Kansas City 1993 - 1997
Skills
Microsoft Dynamics CRM, Marketing Strategy, Direct Marketing, Marketing Management, Product Marketing, Microsoft CRM, CRM software, Microsoft Office, Microsoft Dynamics CRM..., Email Marketing, CRM, Analytics, Lead Generation, Competitive Analysis, Product Management, Marketing, Multi-channel Marketing, Segmentation, Strategy, Database Marketing, Leadership, Customer Retention, Customer Service, Management, Account Management, Customer Acquisition, Sales, Forecasting, Training, Strategic Planning, Analysis, Project Management
Education
Pittsburg State University
BBA, Marketing
The George Washington University - School of Business
Masters Certificate in Project Management
Countryside Christian Church (Disciples of Christ) July 2014 - Present
Fairview Christian Church (Disciples of Christ) January 2014 - June 2014
First Christian Church of Kearney Missouri March 2013 - November 2013
First Christian Church of Independence, Mo July 2011 - July 2012
Raymore Christian Church (Disciples of Christ) September 2010 - July 2011
Aquila, Inc February 1999 - July 2008
Blue Cross Blue Shield of Kansas City March 1995 - February 1999
Saint Luke's Hospital March 1993 - March 1995
Payless Cashways, Inc March 1985 - March 1993
Skills
Counseling, Worship, Adult Education, Biblical Studies, Theology, Weddings, Funerals, Preaching, Human Resources, Psychotherapy, System Administration, Church Events, HRIS, Software Documentation, Training, Leadership Development, Natural Gas, Team Building, Coaching, Missions, Pastoral Counseling
Education
Saint Paul School of Theology 2008 — 2012
Masters of Divinity, Seminary
Central Missouri State University 1974 — 1977
Bachelor of Science (B.S.), Psychology
Blue Cross Blue Shield of Kansas City March 2012 - Present
Blue Cross Blue Shield of Kansas City August 2011 - March 2012
TRANSFORMED, INC January 2006 - July 2011
Kansas City CARE Clinic January 1999 - January 2006
Penn Valley College 1995 - 2004
Humana Inc. January 1997 - January 1999
Humana Health Plans January 1996 - January 1997
Executive Training Program January 1995 - January 1996
Ohio University January 1992 - January 1994
Skills
Health Insurance, Administration, Medicare, Medicaid, Healthcare, Medical Home, Practice Redesign, Change Management, Human Resources, Access, Budgets, Customer Service, Contract Negotiation, EHR, EMR, Employee Benefits, Health Policy, Healthcare Consulting, Healthcare Information..., Hospitals, Leadership, Managed Care, Management, Nonprofits, Physicians, Organizational..., Policy, Process Improvement, Provider Relations, Recruiting, Strategic Planning, System Administration, Training, Program Management
Education
Ohio University 1992 — 1994
M.H.A, Healthcare Administration
Ohio University 1987 — 1991
BS, Biology - Exercise Physiology
Bank of America August 2014 - Present
TracFone Wireless October 2008 - August 2014
AIG April 2007 - October 2008
Nova Nordisk February 2006 - March 2007
The Stanley Works September 2005 - February 2006
Citizens Bank July 2005 - September 2005
Blue Cross Blue Shield of Kansas City January 2005 - July 2005
Vytra Health Plans January 2004 - December 2004
Skills
ETL, Datastage, Data Warehouse..., Data Warehousing, Business Intelligence, Cognos, Business Objects, Data Modeling, Oracle, DB2, Data Quality, SSIS, PL/SQL, Data Integration, Unix Shell Scripting, Requirements Analysis, Databases, SQL, DataStage
Education
Osmania University 1998 — 2000
Master's degree, Computer Science
Osmania University 1994 — 1997
Bachelor's degree, Computer Science
Amerigroup Corporation August 2010 - Present
Amerigroup May 2002 - August 2010
Blue Cross Blue Shield of Kansas City 1995 - 1999
CHCP 1984 - 1995
Skills
Cross-functional Team..., Project Management, Healthcare Information..., Health Policy, Business Process..., Six Sigma, Healthcare Consulting, Leadership, Healthcare Management, Clinical Research, Disease Management, Hospitals, Healthcare, Credentialing, Medicaid, HMO, Provider Relations, Utilization Management, Healthcare Industry, Health Insurance, Quality Improvement, Network Development, Physician Relations, HIPAA
Education
Rensselaer Polytechnic Institute at Hartford 1991 — 1995
MS, Management - Health Care
Saint Anselm College 1967 — 1971
BSN, Nursing
Blue Cross Blue Shield of Kansas City 2009 - Present
Avanade, Inc May 2003 - February 2009
G. A. Sullivan March 2000 - May 2003
Children International 1998 - 2003
United States Air Force March 1978 - March 1998
Skills
SQL, ASP.NET, Microsoft SQL Server, C#, .NET, TFS, SDLC, HTML, Visual Studio, Web Services, WCF, Databases, Visio, VB.NET, T-SQL, SharePoint
Education
Park University 1993 — 1998
BS, Computer Science
Community College of the Airforce 1981 — 1998
AS, Metals Technology
University of Southern Maine 1981 — 1998
BS, Industrial Technology
CareSource Management Group September 2012 - Present
Blue Cross Blue Shield of Kansas CIty March 2002 - August 2012
Kaiser Permanente May 1998 - June 2001
Univ. of KS Medical Center 1995 - 1998
Skills
Managed Care, Pharmacy Benefit..., Pharmacy Automation, Pharmacy, Medication Therapy..., Pharmacists, Healthcare, Utilization Management, Formulary, Home Infusion, Clinical Pharmacy
Education
Rockhurst University 1992 — 1995
MBA, Finance
University of Missouri-Kansas City 1978 — 1981
BS, Pharmacy
Eckman Wealth Management, LLC April 2015 - Present
Principal Financial Group May 2010 - December 2013
AXA Advisors April 2007 - May 2010
Northwestern Mutual Financial Network February 2003 - April 2007
Ajilon 2000 - 2003
Ajilon Consulting 2000 - 2003
Sprint 2000 - 2003
Employers Reinsurance Corporation 1995 - 2000
Blue Cross Blue Shield of Kansas City 1988 - 1995
Pyramid Life Insurance 1985 - 1988
Skills
Strategic Financial..., Vendor Management, Leadership, Customer Service, Strategic Planning, Financial Analysis, Insurance, Negotiation, Disability Insurance, Integrity, Small Business, Finance, Management, Retirement Planning, Networking, Buy-sell Agreements, Program Management, Life Insurance, Retirement, Investments, Portfolio Management, Term Life Insurance, Long-term Care, Financial Risk, Health Insurance, Risk Management, Access, Underwriting, Employee Benefits, Asset Management, Mortgage Lending, Fixed Annuities, Financial Planning
Education
University of Louisiana at Monroe 1981 — 1985
Bachelor of Science, Mathematics
Blue Cross and Blue Shield of Kansas City August 2015 - Present
Blue Cross Blue Shield of Kansas City October 2012 - Present
Blue Cross Blue Shield of Kansas City October 2011 - October 2012
Bank of Prairie Village August 2011 - October 2011
Megan Neher Public Relations August 2011 - October 2011
Beach Resource Center for Disabilites October 2009 - May 2011
Bernstein-Rein Advertising, Inc. June 2010 - July 2010
KVC Behavioral Healthcare June 2009 - August 2009
Skills
Press Releases, Social Media, Event Planning, Advertising, Newsletters, Marketing, Strategic Communications, Public Relations, Marketing Communications, Media Relations, Social Media Marketing, Media Planning, Event Management, Management, Corporate Communications, Sponsorship, Internal Communications, Writing, Microsoft Office, Facebook, Social Networking
Education
The University of Kansas 2007 — 2011
School; Bachelor of Science, Journalism and Mass Communications; Journalism; strategic communications emphasis
sComm June 2012 - Present
sComm May 2011 - June 2012
Blue Cross Blue Shield of Kansas City November 1997 - April 2011
Sorenson Communications February 2006 - August 2009
GKCAD 1998 - 2005
Skills
Problem Solving, Access, System Administration, American Sign Language, Team Leadership, Telecommunications, Analytics, Customer Service, Microsoft Office, Strategic Planning, Databases, Quality Assurance, Social Networking, Team Building, Project Coordination, Product Development, Coaching, Data Analysis, Windows, Visio, Troubleshooting, Process Improvement, Nonprofits, Video Conferencing, Public Speaking, Outlook, Analysis, Computer Maintenance, Computer Setup, Teamwork, Operating Systems, English, Computer Hardware, Technical Support, Microsoft Excel, Word, PowerPoint, Customer Relations, Writing, Mentoring, Administration, PHP, HTML, iPhone, Android, Blackberry, Palm OS, Tandberg, Windows support
Education
Rochester Institute of Technology 1986 — 1992
Computer Engineering Technology, Industrial Technology
Olathe Health System, Inc. April 2014 - Present
AxelaCare Health Solutions October 2012 - April 2014
Coram Healthcare/Coram Infusion Pharmacy an Apria Healthcare Company October 2008 - October 2012
Saint Luke's Health System January 2006 - October 2008
Saint Luke's Health System 2004 - January 2006
Saint Luke's Hospital of Kansas City January 2000 - December 2004
Blue Cross Blue Shield of Kansas City August 1998 - January 2000
Principal Financial Group November 1994 - August 1998
Cradles and Crayons, Inc. June 1989 - November 1994
Humana Hospital (now- Overland Park Regional Hospital) May 1987 - February 1990
Skills
Nursing, Managed Care, Hospitals, Healthcare, Clinical Research, Home Infusion, Acute Care, Inpatient, Case Management, Utilization Management, Oncology, Medicare, Home Care, Central Lines, Patient Safety, Patient Advocacy, Cpr Certified, Disease Management, Medicine, Special Populations, Breast Cancer, Interventional Radiology, Neonatology, Aseptic Technique, Core Measures, Clinical Outcomes, Infusion, Clinical, Breast Surgery, medically fragile..., Clinical Coordination, Sterile Technique, Medicaid, IVIG & SCIG Infusion..., EHR, EMR, Healthcare Management
Education
Pittsburg State University 1980 — 1983
BSN, Nursing
Kansas City University of Medicine and Biosciences March 2015 - Present
Message Point 2005 - March 2015
The Kauffman Foundation 2001 - 2005
Blue Cross Blue Shield of Kansas City 1994 - 1996
Fleishman-Hillard, Inc. 1989 - 1994
Vance Publishing 1986 - 1988
Skills
Public Relations, Reputation Management, Messaging, Strategic Communications, Corporate Communications, Media Relations, B2B, Marketing Communications, Copywriting, Business Services
Education
University of Kansas
B.S., Journalism
The Kansas City Southern Railway Company January 2014 - Present
Dickinson Financial Corporation - Academy Bank, a division of Armed Forces Bank August 2013 - December 2013
CenturyLink September 2012 - June 2013
Blue Cross Blue Shield of Kansas City August 2008 - December 2011
Quintiles July 2007 - March 2008
Sprint 1999 - 2000
Skills
SharePoint, Active Directory, Windows Server, Technical Support, Windows XP, Software Documentation, XP, Troubleshooting, Help Desk Support, Service Desk, Servers
Education
Pittsburg State University 1992 — 1993
Bartlett and Company December 2013 - Present
HNTB June 2011 - December 2013
Technisource contactactor at Teva Neuroscience September 2010 - June 2011
Entelli Consulting August 2010 - September 2010
Dean Machinery Co. April 2010 - July 2010
Blue Cross Blue Shield of Kansas City October 2009 - April 2010
Sprint April 1997 - May 2009
Sprint Nextel June 1997 - June 2000
Universal Underwriters Group August 1995 - April 1997
Department of Veteran Affairs Medical Hospital July 1994 - June 1995
Skills
Troubleshooting, Computer Hardware, XP, Active Directory, Project Management, Software Documentation, Vendor Management, Visio, Citrix, Blackberry, Access, Process Improvement, Windows 7, Windows, Software Installation, Operating Systems
Education
Missouri Western State University 1993 — 1995
BS, Electrical Engineering Technology
ANV December 2014 - Present
Admiral Insurance Company May 2012 - December 2014
ThinkRisk Underwriting Agency June 2010 - March 2012
NIC November 2007 - June 2010
McGladrey February 2005 - November 2007
Blue Cross Blue Shield of Kansas City October 2002 - February 2005
Apex Innovations March 2002 - October 2002
Ernst & Young September 1999 - March 2002
Deloitte & Touche 1998 - 1998
Skills
Underwriting Insurance, Security Assessments, Risk Management, P&L Financial Management, Staff Management, New Business Development, Public Speaking, Commercial Insurance, Property & Casualty..., Underwriting, Executive Management, Technology E&O, Data Privacy, E&S Insurance, Insurance Regulatory, Licensed Property &..., CPCU, CISSP, CISA, Insurance, Professional Liability, Miscellaneous..., Security, Auditing, Network Security, Information Technology, IT Audit, Leadership, Financial Risk, Management, Liability, Enterprise Risk..., Employment Practices..., P&L Management
Education
University of Kansas 1996 — 2000
Bachelor of Science
Blue Cross and Blue Shield of Kansas City August 2015 - Present
Central United Methodist Church, Kansas City January 2011 - Present
Lyric Opera of Kansas City August 2009 - Present
Musical Theater Heritage November 2013 - Present
Central United Methodist Church, Kansas City June 2015 - August 2015
Blue Cross Blue Shield of Kansas City August 2011 - July 2015
Theatre in the Park, Shawnee Mission June 2014 - August 2014
Metropolitan Ensemble Theatre April 2013 - June 2013
Unicorn Theatre KC MO October 2012 - November 2012
Blue Cross Blue Shield of Kansas City September 2008 - July 2011
Skills
Music, Insurance, Access, Customer Service, Public Speaking, Event Planning, Microsoft Word, Leadership Development, Microsoft Office, Microsoft Excel, Teaching, Social Networking, Leadership, Strategic Planning, Event Management, Coaching, Singing, Fundraising, Sales, Community Outreach, Marketing
Education
Ohio Wesleyan University 2002 — 2007
BA, Music - Organ
Blue Cross Blue Shield of Kansas City December 1990 - Present
Skills
Analytics, Managed Care, Sales, Budgets, Strategic Planning, Insurance, Strategy, Customer Service, Vendor Management, Underwriting, Leadership, Health Insurance, Process Improvement, Risk Management, Account Management, Marketing Strategy, New Business Development, HIPAA, CRM, Claim, Business Analysis, Management, Financial Services, Financial Analysis, Team Building, Medicare, Project Management, Marketing, Sales Management, Business Development, Customer Retention, Healthcare
Education
Missouri State University 1985 — 1989
Bachelor of Science (BS), Finance and Financial Management Services
Which Wich Superior Sandwiches June 2015 - Present
Which Wich Superior Sandwiches July 2014 - May 2015
La Madeleine June 2012 - July 2014
Dream Fund January 2013 - November 2013
The HALO Foundation January 2012 - May 2012
Blue Cross Blue Shield of Kansas City August 2011 - December 2011
Trenditions, LLC June 2011 - August 2011
Skills
Customer Relations, Creative Writing, Social Media Marketing, Marketing Communications, Microsoft Office, Mac OS X, Windows, Social Media, Photoshop, OS X, Advertising, Marketing Strategy, Strategic Communications, Strategy, Marketing, Leadership, Customer Service, Public Relations
Education
University of Kansas 2008 — 2012
Bachelor of Science, Strategic Communications, Minor in English, Concentration in Psychology
Study Abroad 2010 — 2010
International Marketing
Carroll High School
McCauley Law Firm, LLC January 2013 - Present
Primerica Financial Services September 2009 - Present
Jenab & McCauley, LLP 2005 - December 2012
HMCC (HCA Midwest Comprehensive Care) 2000 - 2004
Coventry Health Care 1996 - 2000
Kaiser Foundation Health Plan 1993 - 1995
Blue Cross Blue Shield of Kansas City 1992 - 1993
Skills
Life/Health Insurance..., Notary Public, Financial Services, Strategy, Insurance, Marketing, Managed Care, Training, Healthcare, Public Speaking, Analysis, Outlook, Customer Service, Management, Team Building, Leadership, Research
Education
University of Missouri-Kansas City 1986 — 1991
M.B.A., Operations Management/Quantitative Analysis
The University of Kansas 1975 — 1979
B.A., Psychology
Meade High School
Overland Park Awards October 2007 - Present
Mallincrodt Medical 1990 - 1992
Marion Labs 1986 - 1989
Sprint 1984 - 1986
Blue Cross Blue Shield of Kansas City 1982 - 1984
Arthur Andersen Consulting 1979 - 1982
Skills
Small Business, Strategic Planning, Marketing, Leadership Development, Team Building, Sales Management, Fundraising, New Business Development, Corporate recognition, Corporate Gifts, Recognition Awards, Service Awards, Public Speaking, Promotional Solutions, Trophies, Medals, Gifts, Accounting, Budgets, Leadership, Negotiation, Coaching, Business Development, Public Relations, Non-profits, Team Leadership, Microsoft Excel, Tax Preparation, Microsoft Office, Account Management, Merchandising, Retail, Inventory Management, Event Planning, Sales, Social Media, Customer Service
Education
The University of Kansas 1974 — 1978
Bachelor, Business Administration
Mercer June 2015 - Present
WireCo WorldGroup January 2012 - July 2014
Blue Cross Blue Shield of Kansas City January 2010 - December 2011
Grandview Parks and Recreation September 2008 - January 2010
MediFit Corporate Services June 2007 - September 2008
Skills
Fitness, Health, Wellness, Health Promotion, Employee Benefits, Corporations, Corporate Wellness, Employee Engagement, Employee Wellness..., Benefits Administration, Wellness Coaching, Management, Training, Program Management, Employee Wellness, Human Resources, Sports, Event Management, Recruiting
Education
Truman State University 2003 — 2007
B.S., Exercise Science with concentration in Business Administration
Savannah High School
T. Rowe Price March 2014 - Present
Miracle Software Systems June 2006 - Present
Credit Suisse September 2013 - January 2014
NJ MVC (through Hewlett-Packard) April 2011 - September 2013
Miracle Software Systems January 2011 - April 2011
HealthNow New York Inc.(for Meridian Technologies) September 2010 - January 2011
Western Reserve Group January 2009 - July 2010
Blue Cross Blue Shield of Kansas City August 2008 - December 2008
Prudential Financial February 2008 - August 2008
Pitney Bowes April 2007 - December 2007
Skills
WebSphere Message Broker, WebSphere Datapower, WebSphere Integration..., WebSphere MQ, Websphere, Web Services, SOA, EAI, WebSphere Process Server, WSRR, ITCAM for SOA, WebSphere TX, DataPower, WebSphere Application..., Message Queue, Agile Methodologies, Java, DB2, JMS, Integration, SDLC, Oracle, Requirements Analysis, SQL, XML, Unix, WebSphere
Education
Oklahoma City University 2003 — 2005
MS
American Century Investments 1999 - Present
Blue Cross Blue Shield of Kansas City 1996 - 1999
Applied Marketing Research 1994 - 1996
Commerce Bancshares, Inc. 1992 - 1994
Valentine Radford Advertising 1989 - 1992
Skills
SAS programming, SAS Enterprise Miner, SQL, Data Analysis, Segmentation, Analysis, Data Mining, Market Research, Business Analysis, CRM, Customer Insight, Strategy, Quantitative Research, Statistics, Databases, Database Marketing
Education
Truman State University 1985 — 1989
BS, Mathematics
Blue Cross Blue Shield of Kansas City August 2011 - Present
Cerner Corporation November 2009 - January 2012
Anheuser-Busch Companies, Inc. May 2008 - May 2009
Anheuser-Busch Companies, Inc. June 2007 - August 2007
Jeffrey Smith Companies May 2006 - August 2006
Education
University of Missouri-Columbia 2004 — 2008
Business, Marketing
Blue Cross Blue Shield of Kansas City October 2014 - Present
122 Ventures, LLC October 2013 - October 2014
CommunityAmerica Credit Union April 2008 - October 2013
CommunityAmerica Credit Union November 2005 - April 2008
Essex Technology, LLC June 1999 - November 2005
Sprint PCS January 1998 - July 1999
Aquila Energy May 1995 - January 1999
Hallmark Cards April 1988 - May 1995
Skills
Business Intelligence, Project Management, Data Center, IT Service Management, Leadership, Strategy, SQL, Management, SDLC, Information Technology, Vendor Management, IT Management, IT Strategy, Disaster Recovery, Process Improvement, Information Security..., Agile Project Management, SharePoint, Networking, Budgets, Integration, Talent Development, Project Portfolio..., Application Architecture, Infrastructure Planning, Knowledge Management, Talent Management, Infrastructure, Scrum, VMware, Coaching, Budget and Expense..., .NET, User Interface Design, ITIL Certified, Communication, ITIL v3 Foundation..., Enterprise Software, Enterprise Architecture
Education
Newman University 1983 — 1988
BS, Accounting, BS Computer Information Systems
Lee's Summit Physicians Group, Inc. January 2015 - Present
Nueterra July 2010 - December 2014
CBIZ MHM, LLC July 2008 - July 2010
ENT Associates of Greater Kansas City, P.C. July 2004 - July 2008
Utilicorp United/Aquila/Everest Connections May 1998 - June 2004
Cardiovascular Consultants, P.C. February 1997 - May 1998
Blue Cross Blue Shield of Kansas City October 1995 - February 1997
Olathe Medical Center September 1994 - September 1995
Health Net (Mid-America Health Network) April 1994 - September 1994
Pharmacy Corporation of America (PCA) - now PharMerica November 1992 - April 1994
Skills
Physician Practice..., Facilities and..., Healthcare, Managed Care, Budgets, Physicians, Management, Joint Commission, State/CMS Regulatory..., Strategic Planning, Executive Leadership, Board Governance, Joint Ventures, Quality..., Facility Expansion, Microsoft Excel, Cross-functional Team..., Physician Practice..., Ambulatory Surgery, Business Process..., Financial Modeling, Accounting, Finance, Revenue Cycle Management, Auditing, Physician Relations, Healthcare Consulting, Healthcare Management, HIPAA, EMR, Employee Relations, Analysis, Forecasting, Leadership
Education
University of Kansas 1996 — 2000
MBA
University of Missouri-Kansas City 1986 — 1990
BS
Blue Cross Blue Shield of Kansas City July 2011 - Present
Independence Blue Cross August 2006 - June 2011
American Century Investments June 1996 - January 2005
Skills
Analysis, Analytics, Business Analysis, Business Requirements, Health Insurance, Insurance, Leadership, Marketing Communications, Online Marketing, Process Improvement, SDLC, SharePoint, Social Media, Strategic Planning, Vendor Management, Visio, Data Analysis, Requirements Gathering, Project Management, Requirements Analysis
Education
Park University 1991 — 1995
B.A., Business Administration: Finance and Economics
Community Orchestra Resource January 2015 - Present
Blue Cross Blue Shield of Kansas City October 2011 - Present
Rockhurst University March 2013 - May 2013
Sisters of Charity of Leavenworth Health System July 2010 - September 2011
Friends University 2008 - 2010
Via Christi Health July 2005 - March 2009
RGRoller Healthcare Leadership February 1998 - July 2005
Boise Baroque Orchestra 2002 - 2005
Meridian Symphony Orchestra, Inc. 1995 - 2001
Idaho Physicians Network October 1993 - June 1998
Skills
Servant Leadership, Strategy Development, Performance Optimization, Healthcare, Hospitals, Public Speaking, Teaching, Integrated delivery..., Orchestral Conducting, Budgets, Performance Tuning, Choral Conducting, Strategy, Program Management, Managed Care, Leadership, Leadership Development, Marketing, Public Relations, Analysis, Management, Health Policy, Strategic Planning, Physicians, Healthcare Management, Nonprofits, Medicine, Staff Development, Project Planning, Healthcare Information..., Healthcare Consulting, Medicare, Disease Management, Healthcare Industry, HIPAA, Provider Relations, Medicaid, EMR, Data Analysis, Process Improvement, Program Development, Physician Relations, Team Building, Insurance
Education
Stanford University 1982 — 1983
Certificate, Executive Program in Healthcare Management
The Ohio State University 1977 — 1979
MS, Hospital and Health Services Administration
University of Kansas 1975 — 1977
not completed, Physiology, pharmaceutical chemistry
Friends University 1969 — 1973
Bachelor of Science, Chemistry
Blue Cross and Blue Shield of Kansas City June 2013 - Present
Blue Cross Blue Shield of Kansas City December 2011 - June 2013
Blue Cross Blue Shield of Kansas City August 2009 - February 2012
Sprint Nextel July 2008 - March 2009
Lied Center of Kansas August 2007 - May 2008
Unisource Document Products May 2007 - August 2007
Skills
Software Documentation, Customer Service, Team Building, Management, Leadership, Crystal Reports, Data Analysis, Production Support, EDI, Message Broker, Business Analysis, Customer Relations, Data Management, Documentation, Process Improvement
Education
The University of Kansas 2004 — 2008
Bachelor of Science, Business Marketing
Harrisonville United Methodist Church September 2015 - Present
Kansas City Life Insurance Company May 2014 - Present
Kansas City Life Insurance Company December 2012 - April 2014
Blue Cross Blue Shield of Kansas City July 2012 - September 2012
State Farm, Steve Croy Agent February 2012 - September 2012
The Western and Southern Life Insurance Company August 2011 - February 2012
Kemper, A Unitrin Business October 2010 - August 2011
Assurant Employee Benefits September 2007 - July 2010
Assurant Employee Benefits July 2004 - September 2007
Assurant Employee Benefits March 1998 - September 2004
Skills
Claims Management, Claim, Disability Insurance, Employee Benefits, Process Redesign, Life Insurance, Term Life Insurance, Process Improvement, Building Relationships, Voluntary Employee..., Group Insurance, Negotiation, Coaching, Customer Service, Insurance, Leadership
Education
University of Missouri-Columbia 1987 — 1988
Certification, Fire Science
Platte College of Overland Park 1985 — 1986
Certification, Accounting, 4.00
Dynamic Dialog, Inc. January 2000 - Present
Dynamic Dialog, Inc. January 2000 - Present
National Speakers Association July 2013 - July 2015
National Speakers Association - Kansas City July 2012 - July 2013
National Speakers Association-Kansas City Chapter 2010 - 2011
AMC Entertainment November 1996 - November 1999
Blue Cross Blue Shield of Kansas City May 1991 - September 1996
Employers Health Insurance 1979 - 1990
Skills
Coaching, Change Management, Strategic Planning, Public Speaking, Organizational Change, Accountability, Organizational..., Leadership Development, Executive Coaching, Team Building, Business Strategy, Performance Management, Small Business, Personal Development, Business Planning, Entrepreneurship, Management, Strategy, Leadership, New Business Development, Nonprofits, Newsletters, Training, Project Management, Conflict Resolution, Business Development, Workshop Facilitation, Mergers & Acquisitions, Human Resources, Employee Relations, Blogging, Marketing Strategy, Program Management, Fundraising, Process Improvement, Selling, Management Development, Marketing, Start-ups, Motivational Speaking, Management Consulting, Social Media, Integrated Marketing, Staff Development, Business Coaching, Time Management, Executive Development, Emotional Intelligence, Personal Branding, Recruiting
Education
University of Wisconsin-Green Bay 1975 — 1977
BBA, marketing and communications
Marymount University
Associates Applied Science, Merchandising
GEHA October 2012 - Present
DTS Advisors LLC June 2010 - October 2012
Blue Cross Blue Shield of Kansas City January 2008 - May 2010
NovaStar Financial February 2005 - January 2008
Ernst & Young October 2003 - January 2005
Ernst & Young January 1996 - March 2003
Electronic Data Systems (EDS) January 1995 - January 1996
Mellon Mortgage February 1994 - April 1995
Mellon Mortgage January 1993 - March 1994
Skills
Program Management, Project Management, Technical Project..., PMP, Organizational Change, Process Improvement, Technical Project..., IT Governance, Web Architecture, Web Design, Network Engineering, Application Development, Business Systems..., CMMI, ITIL, COBIT, IT Risk, Information Security..., Information Security..., IT Audit, Business Continuity, Disaster Recovery, System Administration, IT Compliance, PMO, PMO Implementation, Risk Management, Waterfall, Agile, Agile Project Management, Scrum, Change Management, Governance, Information Technology, Information Security, Data Center, Agile Methodologies, SharePoint, CISSP, Software Documentation, Enterprise Software, Management, Strategy, Databases, IT Management, Outsourcing, Security, Infrastructure, Business Process, Software Development
Education
Rockhurst University 1992 — 1995
Master's, Business Administration; General Management
Rockhurst University 1988 — 1992
Bachelor of Arts, Double; Industrial Relations and Psychology
Rockhurst High School 1984 — 1988
Diploma, College Prep
St John LaLande
Elementary/Middle/Junior High
UnitedHealth Group April 2015 - Present
Independent Healthcare Consulting January 2015 - October 2015
UnitedHealthcare July 2013 - April 2015
UnitedHealthcare September 2012 - July 2013
Blue Cross Blue Shield of Kansas City October 2010 - September 2012
Blue Cross Blue Shield of Kansas City July 2008 - October 2010
Blue Cross Blue Shield of Kansas City October 2005 - July 2008
Truman Medical Center 2005 - 2005
Johnson County Mental Health 2000 - 2005
Skills
Operations Management, Clinical Data Management, Clinical Research, Contract Management, Process Improvement, Lean Sigma, Data Mining, Program Design, Clinical Program Design, Program Management, Business Process, Six Sigma, Case Managment, Community Outreach, Vendor Management, Healthcare Management, Healthcare, Training, Leadership, Managed Care, Management, Hospitals, Medicaid, Disease Management, Access, Analysis, Program Development, Budgets, Coaching, HIPAA, Health Education, Health Policy, Healthcare Information..., Provider Relations, Medicare, Team Leadership, Utilization Management, Case Management
Education
MidAmerica Nazarene University 2010 — 2012
MBA, Health Care
The University of Kansas 2003 — 2005
Masters of Social Work, Clinical
MidAmerica Nazarene University 1993 — 1997
BA, Psychology
Missouri Department of Transportation Kansas City DIstrict July 2013 - Present
Blue Cross Blue Shield of Kansas City July 2011 - April 2013
Pfizer Animal Health, formerly Fort Dodge Animal Health 2006 - December 2009
Honeywell FM&T March 1996 - December 2006
Skills
Employee Relations, Performance Management, Talent Management, Employee Engagement, HRIS, Talent Acquisition, Onboarding, Human Resources, Recruiting, Training, Management, HR Policies, Strategic Planning, Labor Relations, Leadership, Organizational..., Program Management, Cross-functional Team..., Leadership Development, Employee Benefits, Coaching, Budgets, Project Management, Strategy, Change Management, Benefits Administration, Workshop Facilitation, Temporary Placement, Hiring, Workforce Planning, Succession Planning, New Hire Orientations, PeopleSoft, Employment Law, Personnel Management, Interviews, Vendor Management, Process Improvement, College Recruiting, Career Development, Applicant Tracking..., HR Consulting, FMLA, Policy, Job Descriptions, Conflict Resolution, Employee Training, Deferred Compensation, EEO, Performance Appraisal
Education
MidAmerica Nazarene University
BA, Human Resources Management
Blue Cross Blue Shield of Kansas City
Skills
Visio, SharePoint, PeopleSoft, SDLC, Requirements Gathering, Business Analysis, Access, Process Improvement, Vendor Management, Employee Benefits, Software Documentation, HIPAA, SQL, Requirements Analysis, Business Objects, User Acceptance Testing, Business Process, Business Intelligence, Systems Analysis, Data Analysis
Education
Missouri State University
Bachelor's degree, Accounting
University of Kansas
Blue Cross Blue Shield of Kansas City June 1997 - Present
Skills
Health Insurance, Affordable Care Act, Product Development, Marketing and...
Education
University of Missouri-Columbia 1995 — 1997
MHA, Health Administration
The University of Kansas 1991 — 1995
BA, Psychology
National World War I Museum June 2013 - Present
The Kauffman Foundation May 2012 - April 2013
Greater KC LINC, Inc September 2000 - May 2012
Blue Cross Blue Shield of Kansas City November 1994 - January 1998
Trans World Airlines July 1989 - November 1994
Skills
Passed CPA exam, Coordinates annual..., Financial Reporting, Managerial Finance, Auditing, Insurance, Microsoft Office, Team Leadership, Accounting, CPA, Public Speaking, Management, Finance, Payroll, Leadership, Budgets, Nonprofits, Variance Analysis, Forecasting, Analysis, Financial Analysis, General Ledger
Education
The University of Kansas 1979 — 1984
BS, Business & Accounting
Shawnee Mission East High School 1976 — 1979
Blue Cross Blue Shield of Kansas City December 2014 - Present
Blue Cross and Blue Shield of Kansas City September 2012 - December 2014
Blue Cross and Blue Shield of Kansas City September 2005 - September 2012
Blue Cross and Blue Shield of Kansas City August 2004 - September 2005
Skills
Process Improvement, Business Analysis, Account Management, Call Centers, Access, Forecasting, Vendor Management, Customer Service, Customer Retention, Financial Analysis, Customer Experience, Sales, Strategic Planning, Microsoft Excel, Risk Management, Leadership, Employee Benefits, Insurance, Team Building, Health Insurance
Education
Rockhurst University 2009 — 2011
Master of Business Administration (M.B.A.), Accounting
University of Missouri-Columbia, College of Business 2000 — 2004
Bachelor's degree, Finance and Financial Management Services
EY August 2014 - Present
EY June 2013 - August 2013
Blue Cross Blue Shield of Kansas City June 2012 - August 2012
Spangler Graphics June 2011 - August 2011
Education
University of Arkansas at Fayetteville 2010 — 2014
Bachelor of Science in Business Administration (BSBA), Accounting, Financial Management & Investments
Ruco Products, Inc. July 2005 - Present
New Era Technology October 2003 - June 2005
Blue Cross Blue Shield of Kansas City June 2001 - October 2003
Best Solutions May 2000 - May 2001
Lear Corporation May 1996 - April 2000
Dexter Corporation August 1990 - April 1996
Skills
Injection Molding, Plastics, Manufacturing, Molding, Product Development, Customer Service, Quality Management, Information Technology, Product Cost Analysis, Cost Efficiency, Team Building, Team Problem Solving, Statistical Process..., Business Intelligence, Process Improvement
Education
SAP Academy, Toronto 1999 — 2000
Certified, SAP Business Warehouse
Metropolitan Community College 1985 — 1988
Associate of Arts and Sciences (AAS), Computer Science
Blue Cross Blue Shield of Kansas City December 1997 - Present
Saint Anthony's Hospital May 1994 - October 1997
Skills
10 years experience in..., Self Starter, 3 + years clinical..., excellent written and...
Education
MidAmerica Nazarene University 1990 — 1994
Bachelor of Science, Nursing
Blue Cross and Blue Shield of Kansas City March 2015 - Present
Blue Cross Blue Shield of Kansas City March 2012 - February 2015
Levi, Ray and Shoup September 2008 - March 2012
Coldwell Banker HOA March 2003 - September 2008
State Farm Insurance February 1991 - March 2003
Skills
Business Analysis, Access, SQL, Requirements Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, SDLC, DB2, Microsoft SQL Server, Team Leadership, Data Analysis, Analysis, Databases, VB.NET, Visual Studio, Visio, Project Planning, XML, Insurance, Java, Business Intelligence, MS Project
Education
University of Missouri-Columbia 1989 — 1990
Computer Science/Math
Southwest Baptist University 1985 — 1989
B.S., Computer Science
Hannibal High School
Garmin International April 2015 - Present
DEG October 2010 - April 2015
iModules Software September 2008 - June 2010
Blue Cross Blue Shield of Kansas City July 2007 - September 2008
Blue Cross Blue Shield of Kansas City July 2005 - June 2007
JurySync October 2003 - July 2005
Skills
Project Management, Email Marketing, Product Management, Digital Marketing, Social Media Marketing, Business Analysis, Marketing Strategy, Marketing Communications, Strategic Planning, Direct Marketing, Agile Methodologies, Kanban, Agile & Waterfall..., Lean Six Sigma
Education
University of Wisconsin-Milwaukee 1991 — 1996
Bachelor of Arts, Architecture and Art History
University of California, Berkeley 1993 — 1995
Bachelor of Architecture (B.Arch.)
Glazer's Distributors February 2014 - Present
Blue Cross Blue shield of Kansas city January 2012 - February 2014
Mimi's Cutie Patuties - Children's Clothing & Accessories May 2009 - December 2011
Metabolic Research Center August 2010 - September 2011
Metabolic Research Center August 2010 - September 2011
Fasone & Partners - Marketing July 2007 - August 2010
Fasone and Partners July 2007 - July 2008
Burciaga Foundation May 2007 - December 2007
Kansas City Wizards January 2007 - May 2007
Kansas City Chronic Disease Coalition August 2006 - December 2006
Skills
Advertising, Management, Social Media, Strategy, Community Development, Sales, Customer Service, New Business Development, Sponsorship
Education
The University of Kansas
Bachelor of Arts, Applied Behavioral Science
Blue Cross Blue Shield of Kansas City 2010 - Present
Blue Cross Blue Shield of Kansas City February 2010 - Present
Blue Cross Blue Shield of Kansas City April 2005 - February 2010
Skills
Business Analysis, SDLC, Requirements Gathering, Insurance, Business Process, Requirements Analysis, Health Insurance, SharePoint, Analysis, Testing, Process Improvement, Access
Education
University of Phoenix-KC 2006 — 2008
Bachelors, Business/Management
Longview Community College
Associate, Computer Information System and Database Management
McGladrey July 2013 - Present
Blue Cross Blue Shield of Kansas City June 2012 - August 2012
Archer Daniels Midland June 2011 - August 2011
Skills
Consulting, SSAE 16, Information Security, Internal Controls, SOC 1, IT Audit, Microsoft Office, Internal Audit, IT Controls, SharePoint, Microsoft Office..., Visio, CRM, ITGC, Sarbanes-Oxley Act, HIPAA, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service
Education
University of Kansas 2009 — 2013
Bachelor of Science (B.S.), Information System Technology
Blue Valley West
Travelport June 2013 - Present
Blue Cross Blue Shield of Kansas City May 2011 - June 2013
State Street October 2007 - April 2011
AEGON/Transamerica Insurance and Investments October 2001 - June 2007
Consultant / Contractor August 1997 - October 2001
Transamerica Insurance and Investments August 1994 - August 1997
The Kansas City Star August 1993 - August 1994
Universal Underwriters Group January 1986 - August 1993
Skills
Process Engineering, Business Process Mapping, Business Process..., Re-engineering, Business Analysis, Business Requirements, Full SDLC, Facilitations, Collaborative Problem..., Data Mapping, ETL, Business Intelligence, Systems Analysis, Visio, Project Management, Project Delivery, Presentations, Feasibility Studies, Cost Benefit, Software Engineering, Software Documentation, Software Quality..., Test Management, User Acceptance Testing, Team Building, Liaison, Conflict Resolution, Education, Training, Mentoring, Web Design, Website Development
Education
University of Missouri-Kansas City 2001 — 2003
Masters in Business Administration (MBA), Finance
Missouri State University 1982 — 1985
Bachelor of Science (B.S.), Business / Computer Information Systems
US Bank May 2013 - Present
US Bank November 2008 - May 2013
Blue Cross Blue Shield of Kansas August 2005 - October 2008
Blue Cross Blue Shield of Kansas City August 2005 - July 2007
Verizon Wireless Amphitheater September 2000 - August 2004
US Bank September 2000 - May 2003
Skills
Training, Risk Management, Banking, Customer Service, Coaching, Marketing, Time Management, Quality Assurance, Microsoft Office, Retail, Accounts Payable, Loans, Credit, System Administration, Proposal Writing, Commercial Lending, Commercial Banking, Small Business Lending, Mortgage Lending, Relationship Management, Leadership, Team Building, Management, Recruiting, Public Speaking, Leadership Development, Event Planning, Branch Banking, Budgets, Consumer Lending, Customer Retention, Customer Satisfaction, Finance, Insurance, Lines Of Credit, Sales, Strategic Planning, Analysis, Call Centers, Credit Analysis, Process Improvement, Retail Banking, Sales Management, Loan Origination, Cross Selling, Team Leadership, Cash Management, Financial Services
Education
Pittsburg State University 2002 — 2005
Bachelors of Business Administration, Marketing and Management
American Century Investments September 2013 - Present
Ericsson January 2013 - July 2013
MedTrak Services May 2012 - December 2012
GamingAngels.com 2005 - September 2012
Blue Cross Blue Shield of Kansas City October 2011 - May 2012
CenturyLink April 2004 - September 2011
TopChirp LLC April 2009 - September 2010
The Church of Craft January 2006 - December 2008
Office Max April 1999 - June 2003
The Paradies Shops 2003 - 2003
Skills
Writing, SEO, Editing, Data Analysis, SQL, Access, Word, Excel, Six Sigma, Crystal Reports, PowerPoint, Video Games, Interviewing, VisualCRON, Social Media, Customer Service, Blogging, Microsoft Excel, Marketing, Quality Assurance, Management, Project Management, Visio, Advertising, Databases, Process Improvement, Social Networking, Facebook, Social Media Marketing, Microsoft Office, WordPress
Education
Park University 1998 — 2002
B.A., Graphic Design, Fine Arts
CSC June 2003 - Present
H&R Block 2000 - 2003
CTG April 1982 - July 1992
Shubrooks 1982 - 1986
Blue Cross Blue Shield of Kansas City 1978 - 1982
USMC 1972 - 1978
Skills
Management, Project Management, Cross-functional Team..., Leadership, SDLC, Quality Assurance, Software Development, Program Management, PMP, Analysis, Integration, Requirements Analysis, Software Project..., Recruiting, IT Strategy, Vendor Management, Business Analysis, ITIL, Start-ups, SQL, CMMI, Oracle, Business Management, Automated Software..., Performance Testing, Process Improvement, Coaching & Mentoring
Education
Park University 1994 — 1995
Bachelor of Science, Management/Organizational Development, GPA 3.88
Priority Health June 2010 - Present
HMC July 2009 - March 2010
Independence Blue Cross November 2006 - July 2009
Independence Blue Cross June 2000 - November 2006
Texas Health Resources December 1995 - June 2000
Harris Methodist Health Plan 1995 - 1999
Blue Cross Blue Shield of Kansas City June 1990 - December 1995
University of Kansas August 1986 - June 1990
Skills
Strategic Planning, Statistics, Health Services Research, Disease Management, Healthcare, Healthcare Management, Health Insurance, Managed Care, Data Analysis, Informatics, Clinical Trials, Hospitals, Process Improvement, Health Policy, Leadership, Physicians, Clinical Research, Program Management, Quality Improvement, Healthcare Information...
Education
University of Michigan 1984 — 1991
Ph.D., Health Services Organization and Policy
University of Michigan 1979 — 1981
MHSA, Health Administration
University of Michigan 1968 — 1972
BA, English
Bank of America April 2015 - Present
Bank of America Home Loans 2010 - 2011
Countrywide Home Loans, Wholesale Division August 2007 - December 2010
Disney Mobile May 2005 - July 2007
Medco November 2003 - May 2005
Blue Cross Blue Shield of Kansas City January 2003 - October 2003
Sprint May 2001 - January 2003
WorldCom April 1999 - April 2001
UCA etc 1991 - 1997
Skills
Business Process..., Business Analysis, Integration, Process Improvement, Project Management, SDLC, Vendor Management, Cross-functional Team..., PMP, Program Management, Software Documentation, Software Project..., Call Centers, Requirements Analysis, CRM, Risk Management
Education
State University of New York College at Fredonia 1986 — 1993
My new job July 2015 - Present
USDA March 2014 - May 2015
Hallmark Cards September 2013 - February 2014
Cerner Corporation May 2012 - September 2013
J.P. Morgan November 2011 - April 2012
VML September 2011 - October 2011
Computerized Assessment & Learning July 2011 - September 2011
BNSF Railroad March 2011 - June 2011
Associated Wholesale Grocers July 2010 - March 2011
Blue Cross Blue Shield of Kansas City June 2009 - July 2010
Skills
Java, J2EE 1.4, JSP, Servlets, SQLJ, JavaScript, HTML, CSS, XML, AJAX, Struts, Spring, Hibernate, Toplink, JDBC, Quartz, Awk, Sed, Ant, RAD, Eclipse, Subversion
Education
Wichita State University 1987 — 1995
Bachelor of Science (BS), Computer Science
Hutchinson HIgh School 1979 — 1982
Central Jr. High
The University of Kansas
AXIS Capital July 2014 - Present
AXIS Capital February 2009 - June 2014
The Nelson-Atkins Museum of Art November 2001 - February 2009
Intertec Publishing (Primedia) June 1997 - November 2001
Blue Cross Blue Shield of Kansas City December 1985 - June 1997
Skills
Employee Relations, Performance Management, Recruiting, Coaching, Human Resources, Personnel Management, Talent Acquisition, Talent Management, Social Media, Payroll, Employee Benefits, Business Strategy, Staff Development, Succession Planning, Leadership, Budgets, Onboarding, HRIS, Temporary Placement, Strategic Planning, Program Management, Employee Engagement, Workers Compensation
Education
Luther College
Business
Rockhurst University
Master of Business Administration (MBA)
University of Iowa - Henry B. Tippie College of Business
BBA, Human Resources
Strenuus July 2014 - Present
Strenuus April 2009 - Present
TractManager June 2008 - March 2009
ScriptSave December 2004 - August 2006
GeoAccess, Inc./Ingenix 1998 - 2004
U.S. Central 1996 - 1998
Blue Cross Blue Shield of Kansas City 1992 - 1996
Skills
CRM, Marketing Communications, Account Management, Healthcare, Managed Care, Healthcare Information..., Health Insurance
Education
The University of Kansas 1989 — 1993
B.S., Journalism
Ericsson Services, Inc June 2010 - March 2013
Sprint Nextel July 2006 - August 2010
IBM Global Services September 2005 - July 2006
Embarq April 1982 - September 2004
Blue Cross Blue Shield of Kansas City 1979 - 1982
Skills
Data Center, COBOL, DB2, Databases, IBM Mainframe, IMS DB/DC, Integration, JCL, MS Project, Management, Microsoft Excel, Microsoft Office, Networking, Process Improvement, Program Management, Programming, Project Management, Project Planning, SDLC, Requirements Analysis, SQL, SharePoint, Software Documentation, Systems Analysis, Telecommunications, Testing, Training, Vendor Management, Visio, Windows, Analysis, Business Analysis, Software Project..., Leadership, Software Development, PMP, Requirements Gathering, Team Leadership, Oracle, Unix, Agile Methodologies, PMO, Microsoft Project
Education
Pittsburg State University 1970 — 1972
BSED - Industrial Arts Education, Drafting, Woods, Sheetmetal
Kansas City Kansas Community College 1968 — 1970
A.A. Drafting Technology, Drafting Technology
Cardinal Health, Inc. May 2008 - Present
Blue Cross Blue Shield of Kansas City March 2003 - May 2008
Polsinelli Shalton Flanigan Suelthaus September 1998 - February 2003
Skills
Healthcare, HIPAA, Pharmaceutical Industry, Corporate Law, Health Insurance, Regulatory Requirements, Hospitals, Medicare, Managed Care, Biotechnology, Health Law, Nuclear Pharmacy, Healthcare Industry
Education
The Ohio State University Moritz College of Law 1995 — 1998
J.D
Northwestern University 1991 — 1995
Draper Consultant November 2010 - Present
Mega Force 2006 - 2011
Blue Cross Blue Shield of Kansas City November 2009 - November 2010
VML August 2006 - November 2009
Sprint October 2004 - June 2006
Skills
Vendor Management, Program Management, Email Marketing, Project Management, SEO
Education
University of Central Missouri 1990 — 1994
Retired September 2014 - Present
Blue Cross Blue Shield of Kansas City September 1998 - September 2014
TWA July 1993 - August 1998
WorldSpan/PARS January 1989 - July 1993
Skills
Data Warehousing, Data Integration, Data Modeling, Data Governance, Database Design, Data Architecture, Erwin, Data Management
Education
University of Central Missouri 1977 — 1981
BS, Computer Science and Math
InQuest Marketing 2014 - Present
Blue Cross Blue Shield of Kansas City 2011 - 2014
Commerce Bank 2010 - 2011
Security Benefit 2008 - 2010
American Century Investments 2002 - 2008
American Century Investments 1999 - 2002
American Century Investments 1997 - 1999
DST Systems 1994 - 1997
Skills
Portfolio Management, Asset Managment, Wealth Management, Talent Management, SDLC, Business Intelligence..., PeopleSoft, Oracle Applications, Agile Methodologies, Business Analysis, Business Intelligence, Vendor Management, Project Management, IT Management, SharePoint, Microsoft SQL Server, Team Leadership, Integration, Oracle, Software Development, Leadership, Visio, Strategy, Disaster Recovery, Information Technology, Enterprise Architecture, Process Improvement, Project Portfolio..., IT Strategy, Strategic Planning, Applications..., Program Management, Business Process, Requirements Analysis, Databases, Crystal Reports, DB2, Asset Management
Education
University of Northern Iowa 1978 — 1982
BA, Computer Science and Mathematics
The George Washington University 2003 — 2004
Associates, Project Management
Kindred Healthcare February 2015 - Present
Alpha Omega Air December 2009 - Present
Scott Valler, LLC January 2008 - Present
Gentiva Health Services October 2012 - January 2015
Gentiva Health Services May 2011 - October 2012
Blue Cross Blue Shield of Kansas City October 2010 - May 2011
United States Citizenship and Immigration July 2008 - November 2008
The University of Kansas Hospital August 2007 - November 2007
Husqvarna July 2002 - May 2007
The Univervsity Daily Kansan May 1999 - May 2002
Skills
Windows Server, Mac OS X, Desktop Support, Help Desk Support, System Administration, Network Administration, Project Management, IT Management, IT Operations Management, IT Infrastructure..., Negotiation, VoIP, Scripting, Windows, Hardware, Servers, Technical Support, Troubleshooting, IT Service Management, IT Operations, VMware, VPN, Networking, Firewalls, Information Technology, Disaster Recovery, Cherwell IT Service..., Microsoft Exchange, Active Directory, OS X, Management, Integration, Vendor Management, Leadership, Process Improvement
Education
University of Kansas 1989 — 1992
BS
Blue Cross Blue Shield of Kansas City December 2011 - Present
Craig Jackson and Partners September 2008 - June 2010
Koroberi September 2006 - September 2008
Zipatoni March 2003 - June 2006
Entertainment Marketing, Inc. June 2002 - December 2002
Skills
Advertising, Digital Marketing, Integrated Marketing, Social Media Marketing, Marketing Communications
Education
University of Missouri-Columbia 1998 — 2002
Journalism, Advertising, Psychology
Blood Systems Inc. July 2013 - Present
State of Arizona Dept of Economic Security March 2013 - June 2013
Wells Fargo Bank, Chandler AZ June 2011 - December 2012
Blue Cross Blue Shield of Kansas City October 2009 - September 2010
Armed Forces Insurance May 2005 - February 2009
H&R Block December 2004 - February 2005
Assurant Employee Benefits May 2000 - February 2004
Fortis Benefits Insurance Co./Assurant Employee Benefits March 1982 - May 2000
Skills
Business Analysis, Software Quality..., Test Management, Quality Assurance, SDLC, Test Design and..., Software Project..., Project Planning, Software Development, Software Design, Software Documentation, Testing, Test Cases, Data Warehousing, Unix, Project Management, Software Engineering, Business Process, SharePoint, Visio, Business Requirements, Management, Integration, Test Planning, Requirements Analysis, Leadership, Six Sigma, Databases, Vendor Management, Process Improvement, Requirements Gathering
Education
Central Missouri State University 1978 — 1981
Bachelor of Science (B.S.)
Carr & Associates, Inc. June 1994 - Present
Susan Boggs Recruiting and HR Consulting 1994 - Present
Blue Cross Blue Shield of Kansas City September 1984 - April 1994
Skills
Talent Acquisition, Talent Strategy, Employee Relations, Employee Training, EEOC, Management Consulting, Human Resource...
Education
University of Missouri-Columbia 1977 — 1981
Bachelors of Science, Business and Education
Children International April 2001 - Present
SupplyTrak.Com 1999 - March 2001
New Directions Behavioral Health December 1993 - April 1999
Blue Cross Blue Shield of Kansas City October 1992 - December 1993
JWS Incorporated May 1990 - October 1992
Skills
Microsoft SQL Server, Database Administration, T-SQL, Troubleshooting, SSRS, SSIS, Database Design, ETL, SQL, Data Warehousing, Business Intelligence, Databases, Disaster Recovery, Data Modeling
Education
University of Kansas 1983 — 1990
Bachelor of Science, Computer Science
Paola High School 1978 — 1983
Blue Cross Blue Shield of Kansas City March 2012 - Present
ScriptPro February 2011 - February 2012
Sisters of Charity of Leavenworth Health System August 2006 - February 2011
Cerner Corporation March 1994 - August 2006
Education
Marquette University 1987 — 1991
BS, Electrical Engineering
Paige Technologies April 2014 - Present
KC - DAMA April 2011 - Present
Financial Peace University for Single Women January 2010 - Present
Blue Cross Blue Shield of Kansas City May 2012 - April 2014
Lender Processing Services, Inc. (LPS) May 2011 - May 2012
Waddell & Reed Financial Services October 2009 - August 2011
KC - DAMA 2000 - 2010
Commerce Bank 1991 - 2007
Skills
Data Warehousing, Data Integration, Requirements Analysis, Business Intelligence, Data Modeling, SDLC, SQL, Requirements Gathering, Visio, Databases, Data Analysis, Business Objects, Business Analysis, ETL, Software Documentation, DB2, SharePoint, Project Management, Analysis, Program Management, Microsoft SQL Server, Business Process, Database Design, Systems Analysis
Education
University of Kansas - Graduate School of Business
MBA, Marketing, Finance
Blue Cross and Blue Shield of Kansas City June 2015 - Present
Blue Cross Blue Shield of Kansas City December 2008 - Present
Blue Cross and Blue Shield of Kansas City July 2013 - June 2015
Deloitte March 2004 - December 2008
Midland Loan Services August 1999 - March 2004
Skills
Sarbanes-Oxley Act, Internal Controls, Internal Audit, Auditing, Financial Analysis, Accounting, Insurance, Sarbanes-Oxley, IT Audit, Business Process..., Financial Reporting, Process Improvement, Risk Assessment, Analysis, Risk Management, PeopleSoft, Business Analysis, Enterprise Risk..., Regulatory Compliance, HIPAA, Privacy Compliance, Policies & Procedures..., Code of Conduct, Medicare Advantage
Education
Rockhurst University 2000 — 2003
MBA, Accounting and International Business
Washburn University 1992 — 1998
BBA, Accounting
Blue Cross Blue Shield of Kansas City Kansas City, Missouri July 2008 - Present
Blue Cross Blue Shield of Kansas City September 2006 - July 2008
Blue Cross Blue Shield of Kansas City August 2001 - September 2006
Ernst & Young LLP February 2000 - June 2001
EDS – USDA September 1997 - February 2000
EDS – Delco Electronics May 1995 - September 1997
Skills
Process Improvement, Information Security, Project Management, Change Management, Team Building, Customer Service, Leadership, Project Engineering, Vendor Management, Business Continuity, Disaster Recovery, IT Audit, Business Process, ITIL, Business Analysis, HIPAA, Risk Management, Access, Risk Assessment, Information Technology
Education
Texas Christian University
B.B.S., Business Administration
Blue Cross Blue Shield of Kansas City October 2012 - Present
Schwarzenberger Law Firm LLC January 2012 - August 2012
University of Kansas School of Law November 2008 - May 2011
Paul Morrison Law, LLC May 2009 - September 2009
University of Kansas June 2007 - July 2008
Skills
Legal Research, Legal Writing, Westlaw, Research, Public Speaking
Education
University of Kansas School of Law 2008 — 2011
J.D., Law
The University of Kansas 2004 — 2008
B.G.S., Political Science, Sociology
Blue Cross Blue Shield of Kansas City June 2013 - Present
Blue Cross Blue Shield of Kansas City January 2011 - May 2013
Blue Cross Blue Shield of Kansas City December 2008 - December 2010
Hy Vee June 2007 - December 2008
Wireless Lifestyle - Sprint June 2005 - December 2006
Best Buy November 2003 - June 2005
Skills
Financial Analysis, Analysis, Strategic Planning, ITIL, Process Improvement, Vendor Management, Business Analysis, Cross-functional Team..., Management, Budgets, Project Planning, Finance, Leadership, IT Service Management, Human Resources, Risk Management, Business Process..., Insurance, Negotiation, Business Process, Program Management, Customer Service, Change Management, Strategy, Project Management, Forecasting, Data Analysis, Team Leadership, PMO, Requirements Gathering, Business Strategy, Financial Reporting, Six Sigma
Education
University of Kansas - Graduate School of Business 2012 — 2014
Master of Business Administration (MBA), Strategic Management, Human Resource Management, General
University of Kansas 2004 — 2008
Bachelor of Science (BS), Finance
Blue Cross Blue Shield of Kansas City November 2009 - Present
All Covered March 2005 - November 2009
KV Pharmaceutical July 2003 - July 2004
Am-Tech June 1999 - July 2003
NELLCOR PURITAN BENNETT March 1996 - June 1999
Skills
Active Directory, Windows Server, VMware, ITIL, Servers, Microsoft Exchange, Microsoft SQL Server, SCCM, Network Administration, Data Center, System Administration, TCP/IP, Visio, Windows 7, IT Service Management, IT Management, Microsoft Certified..., Enterprise Architecture, Vendor Management, Business Analysis, IT Operations, Technical Support, Windows, Troubleshooting, Operating Systems, IT Strategy, Server Administration, Disaster Recovery, SQL, HIPAA, Help Desk Support, Integration, SharePoint, Security, Business Continuity, XP, DHCP, DNS, VMware ESX, VMware Infrastructure, vSphere, Server Architecture, Backup Exec, VoIP, Microsoft Servers, Group Policy, Virtualization
Education
St. Louis Community College 2002 — 2003
Blue Cross Blue Shield of Kansas City September 2006 - Present
DST Technologies May 2004 - September 2006
Skills
SDLC, Microsoft SQL Server, Agile Methodologies, SQL, Systems Analysis, Business Analysis, SharePoint, Vendor Management, Scrum, Software Development, .NET, JavaScript, Java Enterprise Edition, Software Documentation, Requirements Gathering, Java, Visual Studio, Rubik's Cube, Juggling, C# 4.0, ASP.NET MVC, Web Development, Swimming Underwater
Education
University of Central Missouri 2007 — 2009
Master of Science, Information Technology - Software Engineering
University of Central Missouri 1998 — 2001
Bachelors, Computer Information Systems
Blue Cross Blue Shield of Kansas City February 2012 - Present
BlueCross BlueShield of Kansas City 1997 - 2010
Electronic Data Systems July 1994 - July 1997
Skills
Solution Architecture, IIS, Administration, Websphere, SQL, System Administration, Visio, SharePoint, Unix, Architecture, SOA, Enterprise Architecture, SDLC, Data Warehousing, Requirements Analysis, Microsoft SQL Server, DB2, Agile Methodologies, Integration, ETL, Systems Analysis, Databases, Disaster Recovery, Oracle, XML, Software Project..., Architectures, Requirements Gathering, Software Development, WebSphere
Education
Pensacola Christian College 1990 — 1994
BS, Computer Science
Nerium International April 2015 - Present
Precision Roofing October 2012 - Present
KC T-Bones January 2009 - Present
Kansas City Royals July 1997 - January 2001
Blue Cross Blue Shield of Kansas City October 1993 - January 2000
Boston Red Sox January 1994 - October 1996
Skills
Public Speaking, Baseball Instructor, Sales Support, Non-profits, Community Development, Marketing, Baseball, Training, Athletics, Public Relations, Coaching, Customer Service, Sports, Sales, Team Leadership, Sponsorship, Leadership, Management, Broadcast, Team Building, Nonprofits, Football, Athletic Training, Sports Marketing, Teamwork, Teaching, Scouting, Social Networking, YouTube, Sports Coaching, Time Management, Athletic Performance, Basketball, Event Management, Event Planning, Fundraising, Social Media, Strength & Conditioning, Sales Operations
Education
Manatee Community College 1970 — 1971
one year
Lincoln Sr, High Scool 1964 — 1968
Diploma, general studies
American Multi-Cinema, Inc. March 1997 - Present
Blue Cross Blue Shield of Kansas City January 1996 - March 1997
Skills
All aspects of event..., Venue selection, Air/ground..., Technical/production..., Menu selection, Collateral materials, Entertainment,..., Collection/analysis of..., Cost Management, Excellent..., Proven problem-solving..., Troubleshoot creatively..., Outstanding..., Proficient in Microsoft..., Experience with Cvent..., Event Planning, Event Management
Education
Park University 2003 — 2005
B.S., HR Management
The University of Kansas Hospital May 2015 - Present
Blue Cross and Blue Shield of Kansas City December 2014 - April 2015
Cobalt Ventures January 2011 - December 2014
Blue Cross Blue Shield of Kansas City August 1999 - December 2010
Skills
Customer Service, Insurance, Marketing, Microsoft Office, Event Planning, Public Speaking, Microsoft Excel, Leadership, Healthcare, Human Resources
Education
University of Louisville
Prime Therapeutics August 2012 - Present
Malt-O-Meal July 2011 - Present
United Health Group October 2010 - June 2011
Wells Fargo January 2009 - September 2010
Blue Cross Blue Shield of Kansas City September 2006 - December 2008
Skills
Datastage, ETL, Data Integration, Data Warehousing, DB2, Teradata, Oracle, JavaScript, Unix Shell Scripting, Microsoft SQL Server, Software Design, Unit Testing
Education
Osmania University 2000 — 2004
Bachelor's degree, Computer Software Engineering
McHenry County Department of Health June 2013 - Present
San Ramon Regional Medical Center Tenet Healthcare April 2009 - February 2013
Group Health Cooperative May 2007 - January 2009
Group Health Cooperative July 2004 - June 2007
Saint Luke's Health System October 2003 - May 2004
Blue Cross Blue Shield of Kansas City November 1997 - October 2003
Skills
Call Center, Scheduling, Customer Service, Healthcare, Nursing, Managed Care, Hospitals, Healthcare Management, Administration, Healthcare Information..., System Administration, EMR, Process Scheduler, Clinical Research, EHR, Call Centers, HIPAA, Acute Care, Ambulatory, Ambulatory Care, BLS, Cerner, Disease Management, Emergency Medicine, Epic Systems, Health Education, Healthcare Consulting, Informatics, Inpatient, JCAHO, Leadership, Management, Medicaid, Medical Records, Medical Terminology, Medical/Surgical, Medicine, Orthopedic, Patient Education, Patient Safety, Pediatrics, Performance Improvement, Physician Relations, Physicians, Practice Management, Quality Improvement, Revenue Cycle, Training, Utilization Management, Public Health
Education
The University of Kansas 1998 — 2000
MSN, Family Nurse Practitioner
The University of Kansas 1986 — 1991
BSN, Nursing
Blue Cross Blue Shield of Kansas City July 2000 - Present
Skills
SDLC, Visio, Requirements Analysis, Process Improvement, Software Documentation, Systems Analysis, PMP, Vendor Management, Requirements Gathering, SharePoint, Business Analysis, Data Warehousing, Business Requirements, Business Process..., Business Intelligence, Project Portfolio..., Business Process, PMO, Disaster Recovery, Enterprise Architecture, Microsoft SQL Server, Healthcare Information..., Crystal Reports, Solution Architecture, Testing, Software Project..., Integration, HIPAA, DB2, SQL, IT Strategy, MS Project, Access
Education
Park University 1993 — 1995
Business Administration and Management, General
Blue Cross Blue Shield of Kansas City March 2011 - Present
Technisource June 2009 - February 2011
Zurich / Universal Underwriters Group September 1995 - May 2008
Union Pacific Railroad June 1980 - August 1995
Skills
SDLC, DB2, Visio, Data Warehousing, Requirements Analysis, Vendor Management, Process Improvement, COBOL, Business Analysis, Microsoft SQL Server, Analysis, SQL, MS Project, Project Management, Access, Data Integration
Education
University of Central Missouri 1976 — 1980
BS, Business Administration, Data Processing, Accounting
Knob Noster High School 1972 — 1976
Independent Healthcare Consultant March 2014 - Present
Sunflower State Health Plan December 2012 - February 2014
Adventist Health System Shawnee Mission Medical Center August 2006 - December 2012
FirstGuard Health Plan January 2005 - August 2006
HIMS/Peterson Management Group 2003 - 2004
HealthNet (Mid America Health Network) 1984 - 2001
Blue Cross Blue Shield of Kansas City 1984 - 1984
Skills
PPO, Hospitals, Managed Care, Strategic Planning, Healthcare, Home Care, Business Development, Provider Relations, Credentialing, Team Building, Healthcare Management, Physician Relations, Health Policy, Healthcare Information..., Network Development, Healthcare Consulting
Education
University of Missouri-Columbia 2003 — 2005
Master's, Health Care Administration
UnitedLex August 2014 - Present
Lansing School District # 469 August 2009 - August 2014
Summit solutions, LLC April 2009 - August 2009
Blue Cross Blue Shield of Kansas City September 2008 - April 2009
Skills
System Center..., System Administration, Troubleshooting, Technical Support, LAN-WAN, Visio, Disaster Recovery, DNS, Active Directory, Network Administration, Windows Server, VMware, Software Installation, Servers, Windows 7, Help Desk Support, TCP/IP, Microsoft Server..., CommVault, Microsoft Office
Education
DeVry University 2006 — 2009
BS, Network and Communications Management
Northwest Missouri State University 1995 — 2001
BS, Recreational Therapy and Corporate Wellness
Garmin International November 2014 - Present
Blue Cross Blue Shield of Kansas City October 1999 - October 2014
Skills
Management, Facilities Management, Vendor Management, Real Estate, Project Management, Process Improvement, Customer Service, Strategic Planning, Team Building, Budgets, Contract Negotiation, Visio, Adobe Creative Suite, Operations Management, Microsoft Office, Furniture, Photoshop, Marketing, SharePoint, Interior Design, Microsoft Word, Advertising, Account Management, Web Design, Project Planning
Education
University of Kansas
Bachelor of Fine Arts, Design
Washburn University
Blue Cross Blue Shield of Kansas City November 1988 - Present
Skills
Disaster Recovery, SDLC, Data Center
Education
Webster University 1991 — 1993
MBA, Computer Resource and Information Management
Park University 1990 — 1991
BA, Computer Based Information Systems
Eiken & Associates January 2005 - Present
Universal American March 2010 - January 2011
Neurosurgical Associates & Maine Spine & Rehab December 2002 - December 2004
Arkansas Preferred Provider Organization January 2001 - December 2002
Central Maine Partners Health Plan May 1998 - December 2000
Alliance Regional Health Plans September 1993 - June 1997
Blue Cross Blue Shield of Kansas City October 1992 - September 1993
HealthLink September 1988 - September 1992
Skills
Healthcare, Program Development, Board Development, Leadership Development, Strategic Planning, Hospitals, Managed Care, Policy, Contract Negotiation, Healthcare Consulting, Health Insurance, Physicians, New Business Development, Healthcare Information..., Mergers & Acquisitions, Process Improvement, Management, HIPAA, Health Policy, Budgets, Team Building, Provider Network..., Healthcare Industry, Leadership, Account Management, Provider Relations, HMO, Employee Benefits, Network Development, Medicaid, Home Care, Physician Relations, Start-ups, Disease Management, Selling, Insurance, Sales, Training
Education
Southern Methodist University
B.S.
University of Arkansas at Little Rock
MSW
Uhlig 2014 - Present
Uhlig 2011 - 2014
Uhlig 2010 - 2011
Uhlig 2008 - 2010
Shawnee Mission Medical Center 2007 - 2008
Penton Media 2005 - 2007
Blue Cross Blue Shield of Kansas City 2003 - 2005
Education
University of Kansas
Bachelor of Science, Journalism
Broker Source January 2013 - Present
Blue Cross Blue Shield of Kansas City November 2010 - August 2012
Blue Cross Blue Shield of Kansas City January 2005 - November 2010
Skills
Insurance, Health Insurance, Claim, Underwriting, Risk Management, Customer Service, Leadership, HIPAA, Medicare, Disability Insurance, Sales, Medicaid, Strategic Financial..., Managed Care, Healthcare, Term Life Insurance, Health Savings Accounts, Business Analysis, Vendor Management, Workers Compensation, Utilization Management, Executive Management, Employee Benefits, Strategic Planning, Claims Management, Disease Management, Commercial Insurance, Process Improvement, Team Building, Life Insurance, Reinsurance, Health Care Reform, Benefits Administration, Healthcare Management
Education
Rockhurst University 1978 — 1981
Rockhurst University 1978 — 1981
Rockhurst high school
Sedgwick LLP June 2015 - Present
Sedgwick LLP December 2014 - Present
Polsinelli February 2012 - December 2014
Polsinelli Shughart January 2009 - February 2012
Polsinelli Shalton Flanigan Suelthaus August 2007 - January 2009
Blue Cross Blue Shield of Kansas City January 2006 - August 2007
Skills
Marketing, Social Media, Marketing Communications, Event Planning, Social Media Marketing, Corporate Communications, Social Networking, Management, Press Releases, Event Management, Business Development, Advertising, Editing, Strategic Planning, Customer Service
Education
Excelsior Springs
Missouri Western State University
Bachelors, Marketing
United Healthcare January 2014 - Present
Blue Cross Blue Shield of Kansas City January 2012 - January 2014
Blue Cross Blue Shield of Kansas City May 2011 - January 2012
Blue Cross Blue Shield of Kansas City August 2009 - May 2011
Skills
Health Insurance, Data Integration, Data Warehousing, Insurance, Crystal Reports, Visio, Business Analysis, Data Management, Business Process, Access, Healthcare, Vendor Management, Business Requirements, Requirements Gathering, Requirements Analysis, HIPAA, Software Documentation, SDLC
Education
Rockhurst University 2001 — 2003
MBA, Healthcare Leadership
Rockhurst University 1995 — 2001
BPS, Business
Blue Cross Blue Shield of Kansas City July 2005 - Present
BCBSKC 2005 - Present
Greater Kansas CIty Foundation for Citizens with Disabilities May 1998 - June 2004
Region VIII Council on Developmental Disabilities October 1993 - January 1998
Southeast Missouri Community Treatment Center November 1990 - October 1993
General Baptist Women's Mission Board March 1986 - October 1990
Education
Oakland City University 1970 — 1973
BA, English
ADURO, Inc October 2014 - Present
Lockton Companies June 2010 - September 2014
Blue Cross Blue Shield of Kansas City August 2005 - May 2010
Skills
Employee Benefits, Insurance, Health Insurance, Disability Insurance, Employee Wellness..., Benefits Administration, Healthcare, Strategic Planning, Managed Care, Health Care Reform, Medicare, Employee Wellness, Health Savings Accounts, Workers Compensation, Brokers
Education
University of Kansas Medical Center 2003 — 2005
Masters in Health Systems Administration, Health Systems Adminstration
University of Tulsa 1991 — 1996
B.A., Organizational Communication
Blue Cross Blue Shield of Kansas City March 1996 - January 2007
Skills
Customer Service, Budgets, Training, Leadership, Management, Coaching, Insurance, Program Management, Vendor Management
Education
Rockhurst University 2001 — 2003
Bachelor of Science, Professional Studies - Organizational Leadership
Blue Cross Blue Shield of Kansas City Consultant/StudentBoone Hospital CenterJanuary 2009 - May 2009
Hormel Foods June 2008 - August 2008
Education
University of Missouri-Columbia 2005 — 2009
BS, Industrial Engineering
Penton Media December 2011 - Present
Sisters of Charity of Leavenworth Health System December 2010 - November 2011
Penton Media June 2006 - November 2010
Blue Cross Blue Shield of Kansas City June 1998 - January 2006
Sprint Nextel July 1996 - January 1997
Continental Healthcare Systems August 1995 - June 1996
Hillcrest Bank March 1992 - July 1995
Commonwealth General Insurance March 1991 - December 1992
Skills
Employee Benefits, Leadership, HRIS, Personnel Management, Benefits Administration, Recruiting, Human Resources, Employee Relations, Vendor Management, Change Management, Onboarding, FMLA, Budgets, System Administration, Management, Deferred Compensation, Interviews, Employee Engagement, Talent Acquisition, Performance Management, Talent Management, New Hire Orientations, HR Policies, Succession Planning, Administration, Applicant Tracking..., Training
Education
The University of Kansas 1983 — 1985
B.A., Personnel Administration & Communication Studies
Blue Cross Blue Shield of Kansas City April 2010 - Present
Blue Cross and Blue Shield of Kansas City 2002 - 2010
Blue Cross and Blue Shield of Kansas City 1999 - 2002
Blue Cross and Blue Shield of Kansas City 1998 - 1999
Blue Cross and Blue Shield of Kansas City December 1991 - 1998
American Trust Administrators, Inc. 1986 - 1991
Larry R. Mears, Chartered 1985 - 1986
Kansas Supreme Court 1983 - 1985
Skills
Executive Management, Corporate Law, Corporate Governance, Strategic Planning, Compliance, Insurance Regulatory, Affordable Care Act, Team Building, Health Insurance, Employee Benefits, Board of Directors, Board Governance, Healthcare, Mergers & Acquisitions
Education
Washburn University School of Law 1982 — 1985
Doctor of Law (J.D.), Law, With Honors
University of Kansas 1977 — 1981
Bachelor of Science (B.S.), Journalism
Wamego High School
Quest Diagnostics November 2013 - Present
Osage Casino September 2011 - November 2013
Blue Cross Blue Shield of Kansas City February 2011 - September 2011
Quest Diagnostics 2008 - 2011
Skills
Wellness, Strategic Planning, Employee Wellness, Coaching, Health Promotion, Leadership, Health Education, Nutrition, Public Speaking, Training, Fitness, Healthcare, Team Building, Event Planning, Customer Service, Wellness Coaching, Program Development, Employee Wellness..., Nutrition Education, Public Health, Leadership Development, Policy, Personal Training
Education
University of Nevada-Las Vegas 2005 — 2007
Master of Education, Health Promotion
Oklahoma State University 2001 — 2005
Bachelor of Science, Health Promotion
Sprint Project/Program ManagerSprint1998 - 2009
Blue Cross Blue Shield of Kansas City July 1996 - February 1998
Skills
Cross-functional Team..., Microsoft Excel, Project Portfolio..., Business Analysis, MS Project, Business Case, Project Management, Vendor Management, Program Management, Analysis, Process Improvement, Management, Team Building, Microsoft Office, Leadership, Requirements Analysis, Integration, Public Speaking, Accounting, Financial Analysis, Data Analysis
Education
The University of Kansas 1963 — 1968
BS, Business Administration
University of Missouri-Kansas City December 2006 - Present
Samuel U. Rodgers Health Center 2005 - 2006
Blue Cross Blue Shield of Kansas City 1997 - 2002
Skills
Human Resources, Employee Relations, Onboarding, PeopleSoft, Recruiting, HRIS, Microsoft Office, Career Development, Public Speaking, Employee Training
Education
Webster University 2002 — 2004
Master of Arts (MA), Business
Park University
BA Communication Theory/Human Relations
Payless ShoeSource January 2015 - Present
Ryan Transportation Service, Inc. October 2014 - January 2015
Ryan Transportation Service, Inc. April 2014 - October 2014
Payless ShoeSource August 2013 - April 2014
Payless ShoeSource June 2012 - August 2013
Payless ShoeSource January 2011 - June 2012
University of Kansas Information Technology Public Computing Services August 2009 - January 2011
JCPenney September 2005 - August 2009
Blue Cross Blue Shield of Kansas City June 2009 - July 2009
Skills
Merchandising, Inventory Management, Retail, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Outlook, Sales, Data Analysis, Merchandise Planning, Marketing, Forecasting, Time Management, Training, Inventory Control, Analysis, Pricing
Education
University of Kansas 2006 — 2010
B.S. degree, Business Administration; Marketing and Information Systems
Lawrence High School 2003 — 2006
H.S
Blue Cross Blue Shield of Kansas City October 2012 - Present
PricewaterhouseCoopers LLP January 2010 - October 2012
Archer Daniels Midland Company May 2009 - August 2009
Grant Thornton LLP January 2009 - April 2009
PricewaterhouseCoopers LLP June 2008 - August 2008
Time Warner Cable May 2006 - May 2008
Rockhurst University August 2005 - May 2006
Skills
Auditing, Sarbanes-Oxley Act, Account Reconciliation, Assurance, GAAP, Financial Reporting, Finance, Internal Controls, Accounting, Financial Accounting, General Ledger, Internal Audit, Financial Statements, CPA, US GAAP, Journal Entries, External Audit, Sarbanes-Oxley
Education
University of Missouri-Columbia 2008 — 2009
MAcc, Accountancy
Rockhurst University 2004 — 2008
BSBA, Accounting
Missouri State Board of Accountancy
Aetna February 2014 - Present
Coventry Health Care 2002 - Present
Mid America Health (HealthNet) 1994 - 2002
BMA 1991 - 1994
Blue Cross Blue Shield of Kansas City 1979 - 1991
Skills
Underwriting, Managed Care, Health Insurance, Employee Benefits, Medicare, Insurance, HMO
Education
The University of Kansas 1976 — 1979
MS, Educational Statistics and Research
The University of Kansas 1972 — 1976
BA, Math, Psychology
Blue Cross Blue Shield of Kansas City July 2010 - Present
Skills
Solution Architecture, Enterprise Software, Sterling Integrator, Sterling File Gateway, Accellion, Sybase Adaptive Server, Microsoft SQL Server, Sybase Replication..., Sterling Business..., Stored Procedure..., Microsoft Windows..., Active Directory, ASG Zena, Splunk reporting, SFTP, SCP, SSH, FTP, HTTPS, Connect:Direct, Sterling BPML, XML, XPath, XSLT, Regex, PGP, SSL Certificates, PowerShell, VBScript, JCL, LDAP, DNS, SQL, Java, AIX, WinSCP
Education
University of Kansas 1991 — 1995
Bachelor of Science, Computer Science
Wichita State University 1980 — 1983
Bachelor of Arts, Journalism
Blue Cross Blue Shield of Kansas City 2004 - 2010
Education
William Jewell College 2005 — 2007
Missouri Western State University 1995 — 2000
Criminal Justice, Juvenile Delinquency
Bukaty Companies July 2013 - Present
Blue Cross Blue Shield of Kansas City 2000 - 2013
Skills
Blue Cross of KC..., Insurance, Marketing, Health Insurance, Marketing Strategy, Cold Calling, Social Media Marketing, Marketing Communications, Account Management, Employee Benefits, HIPAA, Process Improvement, Strategic Planning, Sales, Selling, Vendor Management, Healthcare, Customer Service, Life Insurance
Education
The University of North Dakota
Marketing/Public Relations
University of Min
Marketing/Public Relations
Blue Cross Blue Shield of Kansas City September 2010 - Present
Blue Cross Blue Shield of Kansas City August 1999 - August 2010
Skills
Data Integration, ETL, Data Warehousing, DB2, Datastage, Unix, Sybase, SDLC, Data Modeling, Microsoft SQL Server, Databases, SOA, COBOL, Software Development, Agile Methodologies, EAI, SharePoint, Business Analysis, Enterprise Architecture, Systems Analysis, Software Project..., Database Design, Business Requirements, Business Intelligence, Visio, Solution Architecture, Requirements Analysis, SQL, Websphere, Requirements Gathering
Education
Old Dominion University 1984 — 1988
Bachelor of Science, Computer Science
Blue Cross Blue Shield of Kansas City July 2011 - Present
State Street Bank July 2006 - December 2010
State Street Bank July 2001 - June 2006
DST Systems April 1996 - June 2001
Worldspan January 1995 - March 1996
Skills
ASP.NET
Education
University of Kansas - Graduate School of Business
MBA, Finance
Blue Cross Blue Shield of Kansas City February 2008 - Present
Argus 2007 - 2008
DST Output 2002 - 2006
DST Output 2002 - 2006
Skills
SQL, Java, Requirements Analysis, Eclipse, XML, DB2, Agile Methodologies, SDLC, Spring, Hibernate, Java Enterprise Edition, Microsoft SQL Server, Software Development
Education
Northwest Missouri State University
Unity Worldwide Ministries April 2013 - Present
Unity Worldwide Ministries November 2011 - April 2013
Kansas City Public Library January 2007 - February 2011
Blue Cross Blue Shield of Kansas City June 1998 - November 2006
Western Surety Company November 1993 - June 1998
Skills
Budgeting, Accounts Payable, Invoicing, Financial Reporting, Accounts Receivable, Microsoft Office, Access, Excel, Business Analysis, Outlook, Documentation, Research, Inventory Management, Problem Solving, SAP, Analysis, Process Improvement, Forecasting, Financial Analysis, Event Planning, Windows, Compliance, Event Management, Accounting, Strategic Planning, Crystal Reports, Budgets, IT Operations, IT Outsourcing, IT Strategy
Education
Northern State University 1984 — 1988
BBA, Accounting/Management
Johnson County Community College 2012 - Present
Emmanuel Chinese Baptist Church 2012 - Present
Cerner Corporation July 2010 - October 2011
Blue Cross Blue Shield of Kansas City June 2009 - July 2009
Skills
Java, C++, JavaScript, SQL, Visual Basic
Education
Midwestern Baptist Theological Seminary 2012 — 2015
Master of Divinity (M.Div.), Youth Ministry
University of Kansas 2006 — 2010
BS, Computer Science
Blue Cross Blue Shield of Kansas City 2004 - Present
Mid America Health 2001 - 2004
Mid America Health 1996 - 2001
Education
University of Missouri-Columbia, College of Business
Bachelor of Science, Business Administration