Blue Cross Blue Shield of Kansas City
Industry: Health insurance company
DescriptionBlue Cross and Blue Shield of Kansas City is an independent licensee of the Blue Cross Blue Shield Association and a not-for-profit health insurance provider with more than one million members. Founded in 1938, Blue KC offers a wide variety of healthcare, dental, life insurance and Medicare coverage. Headquarters: Kansas City, MO CEO: Danette Wilson (Feb 2015–) CFO: Tom Nightingale Founded: 1938 Type of business: Not-for-Profit Subsidiaries: Cobalt Ventures, LLC, The Epoch Group L.C,
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Blue Cross Blue Shield of Kansas City Employees
Blue Cross and Blue Shield of Kansas City May 2015 - Present
Blue Cross and Blue Shield of Kansas City October 2014 - May 2015
Blue Cross and Blue Shield of Kansas City July 2013 - October 2014
Blue Cross and Blue Shield of Kansas City April 2012 - July 2013
Blue Cross Blue Shield of Kansas City May 2011 - April 2012
Blue Cross Blue Shield of Kansas City February 2010 - May 2011
Skills
Insurance, Event Planning, Public Speaking, Process Improvement, Vendor Management, Strategic Planning, Employee Benefits, Access, Team Building, Coaching, Project Management, Program Management, Employee Engagement, Customer Service, Leadership, Human Resources, Team Leadership, Employee Relations, Training, Analysis, Data Analysis, Visio, Recruiting, Account Management, Healthcare, Organizational..., Budgets, HIPAA, Change Management, Management
Education
Avila University 2012 — 2016
Master's degree, Organization Development
William Jewell College 2002 — 2006
BA, Organizational Communications
Bumper To Bumper Auto Parts January 2014 - Present
Bumper To Bumper Auto Parts July 2013 - January 2014
Blue Cross Blue Shield of Kansas City June 2010 - July 2013
Skills
Active Directory, Visio, Disaster Recovery, SharePoint, Windows Server, Windows 7, Help Desk Support, ITIL, XP, SCCM, VMware, Vendor Management, System Administration, Networking, Call Centers, Technical Support, Microsoft Exchange, DHCP, VPN, Troubleshooting, TCP/IP, Remote Desktop, Outlook, IT Management, Microsoft SQL Server, Access, Windows XP, Customer Service, Software Documentation, Process Improvement, Project Management
Education
Hawaii Pacific University
Bachelor of Science (BS), Computer Science
Epiq Systems February 2015 - Present
Epiq Systems March 2014 - January 2015
Blue Cross Blue Shield of Kansas City March 2001 - February 2014
Blue Cross Blue Shield of Kansas City July 1998 - March 2001
Blue Cross and Blue Shield of Kansas City April 1997 - July 1998
Blue Cross Blue Shield of Kansas City July 1995 - March 1997
Skills
Visio, Software Documentation, Access, Disaster Recovery, SharePoint, Business Analysis, Process Improvement, Vendor Management, DB2, Customer Service, Health Insurance, SQL, Healthcare, Project Management, Vizio, FileBound, Encoder Pro, CareGuideQI, Facets, Microsoft Office, CareWeb QI, Vendor Relationships, Business Requirements, HIPAA, Testing, SDLC, Requirements Analysis, Requirements Gathering, Claim, Quality Assurance, Managed Care, Crystal Reports
Education
Chanute High School 1991 — 1994
Neosho County Community College 1994 — 1995
Johnson County Community College 1996 — 1997
Maple Woods Community College
Penn Valley Community College
MMGY Global September 2014 - Present
MMGY Global April 2013 - September 2014
VML 2013 - March 2013
VML April 2011 - December 2012
Blue Cross Blue Shield of Kansas City October 2006 - April 2011
Ingenix, Inc. 2005 - 2006
Ingenix, Inc. 2001 - 2004
GeoAccess 1994 - 2002
Skills
Strategy, Strategic Planning, Product Management, Cross-functional Team..., Project Management, Integration, SDLC, Business Analysis, Leadership, Process Improvement, Team Building, Integrated Marketing, Management, Web Development, Business Intelligence, Agile Methodologies, Interactive Marketing, Marketing, Web Analytics, CRM, E-commerce, Analytics, Software Development, Digital Strategy, User Experience, Email Marketing, Program Management, Change Management, Requirements Analysis, SEO, Team Leadership, SharePoint, Budgets, New Business Development, Digital Marketing, Agile Project Management, CMS, Information Architecture, Mobile Applications, Enterprise Software, Quality Assurance, Creative Direction, Google Analytics, Omniture, Online Marketing, Mobile Marketing, Adobe CQ5
Education
Baker University 2007 — 2009
MBA
University of Missouri-Kansas City 1982 — 1986
Bachelor of Arts, Philosophy
Blue Cross Blue Shield of Kansas City October 2011 - Present
Oliver Wyman April 2007 - October 2011
Blue Cross and Blue Shield Association March 2002 - April 2007
The Boston Consulting Group September 1998 - December 2001
Skills
Strategy, Change Management, Segmentation, Pricing, Product Marketing, Team Building, Strategic Leadership, Management Consulting, Strategic Consulting, Business Strategy, Competitive Intelligence, Business Planning, Strategic Planning, Cross-functional Team..., Healthcare, Strategic Partnerships, Program Management, Financial Modeling, Business Development, Financial Services, Leadership, Competitive Analysis, Executive Management, Analysis, Analytics, Management, Business Transformation, Mergers & Acquisitions, Project Portfolio..., Consulting
Education
Massachusetts Institute of Technology 1994 — 1998
PhD, Materials Science and Engineering
Iowa State University 1989 — 1994
Master of Science (MS), Materials Science and Engineering
Hays Companies August 2014 - Present
IMA January 2010 - April 2014
Willis September 2005 - January 2010
Mercer April 2000 - September 2005
Ahrens Financial Systems April 1999 - March 2000
Blue Cross Blue Shield of Kansas City January 1990 - April 1999
MetLife October 1988 - January 1990
Johnson County Bank July 1984 - October 1988
Skills
Employee Benefits, Underwriting, Account Management, Excel, Financial Analysis, Customer Service, Strategic Planning, Health Insurance, Health Care Reform, Self-insured, Health Savings Accounts, Dental Insurance, Ancillary Benefits, Flexible Spending..., COBRA, Carrier Negotiations, Workers Compensation, Brokers, Negotiation
Education
University of Missouri-Kansas City 1989 — 1992
MBA, Finance
Baker University 1980 — 1984
Bachelor of Science, Business Administration
Sublette High School, Sublette, KS 1976 — 1980
Assurant Employee Benefits May 2014 - Present
Blue Cross and Blue Shield of Kansas City July 2013 - April 2014
Lakeshore Management , Inc. May 2011 - December 2012
Blue Cross Blue Shield of Kansas City June 2012 - August 2012
Dreams for Kids January 2010 - December 2010
Combined Insurance August 2007 - July 2008
Skills
Strategic Planning, Marketing Strategy, Advertising, Marketing Communications, Event Planning, Non-profits, Social Media Marketing, Event Management, Microsoft Office, Social Media, Community Outreach, Customer Service, Public Speaking, Facebook, Training, Management, Leadership, Marketing
Education
Rockhurst University 2013 — 2014
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Fisk University 2002 — 2007
B.S., Business Administration
Whitney Young Magnet H.S.
High School
Cremalab September 2015 - Present
Cremalab May 2013 - September 2015
The KU School of Business August 2012 - May 2013
Information Systems Association of KU (IS@K) January 2012 - May 2013
Blue Cross Blue Shield of Kansas City June 2012 - August 2012
Ryan Transportation Service, Inc. May 2011 - January 2012
Johnson County Community College July 2010 - May 2011
Skills
Problem Solving, Public Speaking, Time Management, Project Planning, Event Management, Microsoft Office, Windows, Computer Hardware, Leadership Development, Customer Service, SharePoint, Visio, Social Media, Mac OS X, Linux, Troubleshooting, Networking, OS X, Entrepreneurship, Start-ups, Analysis, Team Leadership, Project Management, Program Management, Process Improvement
Education
University of Kansas 2011 — 2013
Bachelor of Science (B.S.)
Johnson County Community College 2009 — 2011
Valorem Consulting Group January 2015 - August 2015
Blue Cross Blue Shield of Kansas City July 2012 - October 2014
RX-Net October 2010 - October 2011
Children's Mercy Hospital April 2009 - October 2010
RSC Equipment Rental April 2007 - March 2009
DM Ward Construction 2006 - 2007
Best Buy 2003 - 2006
Skills
Performance Management, Contract Negotiation, Employee Relations, Onboarding, Customer Service, Benefits Administration, Recruiting, Human Resources, Customer Satisfaction, Team Building, Software, Management, HRIS, New Hire Orientations, Coaching, Employee Training, Training, Customer Retention, Process Scheduler, Employee Benefits, Interviews, Hiring, Time Management, Payroll, FMLA, Applicant Tracking..., Teamwork, College Recruiting, Leadership, Deferred Compensation, PeopleSoft
Education
MidAmerica Nazarene University 2012 — 2013
Bachelor's degree, Management and Human Relations
Ottawa University 2008 — 2011
N/a, Human Resources and Management
Johnson County Community College 2004 — 2007
Business Administration and Management, General
The Vitality Group Inc. April 2014 - Present
Humana-Concentra January 2013 - April 2014
Blue Cross Blue Shield of Kansas City August 2012 - December 2012
YMCA of Greater Kansas City May 2012 - December 2012
Skills
Healthcare Consulting, Healthcare improvement, Diet Planning, Fitness Training, Health Promotion, Fitness, Training, Corporations, Health Education, Risk Assessment, Disease Management, Management, Employee Wellness..., Wellness Coaching, Prevention, Nutrition, Healthcare, Personal Training, Public Speaking, Leadership, Customer Service, Microsoft Office
Education
Emporia State University 2007 — 2012
Bachelor of Science (B.S.), Health Promotion
Blue Cross Blue Shield of Kansas City February 2009 - November 2014
Blue Cross and Blue Shield of Kansas City September 2005 - September 2009
Assurant Employee Benefits September 2003 - September 2005
Skills
Health Insurance, Insurance, Claim, SDLC, Employee Benefits, Medicare, Business Analysis, Visio, Process Improvement, HIPAA, Vendor Management, Life Insurance, SharePoint, Underwriting, Data Warehousing, Customer Service, Access, Requirements Gathering, Managed Care, Medicaid
Education
MidAmerica Nazarene University 2013 — 2015
Masters of Science Management, Business Administration and Management
MidAmerica Nazarene University 2012 — 2013
Bachelor of Arts (B.A.), Applied Organizational Leadership
Longview Community College 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Lincoln College Preparatory Academy 1988 — 1992
Diploma, Accelerated Studies
CarrierDirect August 2013 - Present
XpressRate January 2013 - August 2013
BCI - Bus and Coach International September 2012 - January 2013
AnsenBeyond Imports and Exports May 2011 - August 2012
Phoria Energy Solutions LLC January 2011 - August 2012
Blue Cross Blue Shield of Kansas City November 2009 - January 2011
Hooper Holmes July 2009 - November 2009
American China Exchange Society August 2007 - August 2008
Skills
Energy Efficiency, Commodities, Health Insurance, Wellness, Chinese, Chinese culture, Business, Business Development, New Business Development, Sales, Sales Operations, Contract Negotiation, Contractual Agreements, China Business..., Chinese politics, Chinese Foreign Policy, Marketing, Client Development, Customer Service, Process Improvement, Negotiation, Logistics, Freight Forwarding, Ocean Freight, Air Freight, International Logistics, Marketing Strategy, Competitive Analysis, Lead Generation, Strategy
Education
Kansas State University 2003 — 2007
BA, Political Science, Chinese
St. Thomas Aquinas High School 1999 — 2003
Diploma
IBM June 2014 - Present
IBM May 2013 - August 2013
Kansas State University January 2013 - May 2013
Blue Cross Blue Shield of Kansas City June 2012 - December 2012
Kansas State University August 2010 - December 2011
Skills
Software Development, PHP, JSP, Python, SQL, DB2, Microsoft SQL Server, JavaScript, HTML, Powershell, Unix, Programming, CSS, Batch Processing, VBScript, JSON, ASP.NET, VB.NET, XML, Data Mining, Data Analysis, Vim, Project Management, Visio, Strategic Planning, Task Delegation, Administrative..., SDLC, Object Oriented Design, UML, Linux
Education
Kansas State University 2009 — 2014
Blue Cross Blue Shield of Kansas City 1996 - 1998
Jackson County Prosecuting Attorney's Office 1991 - 1996
Hallmark Cards 1978 - 1987
Skills
Public Speaking, Microsoft Office, Microsoft Word, Strategic Planning, Non-profits, Event Planning, Project Management, Social Media, PowerPoint, Outlook, Policy, Marketing Strategy, Community Outreach, Public Relations, Teaching, Access, Coaching, Process Improvement, Human Resources, Windows, Leadership, Nonprofits, Customer Service
Education
Avila University 1982 — 1988
BSBA, Business Administration and Management, General
Sage Center for Yoga and Healing Arts April 2012 - Present
Blue Cross Blue Shield of Kansas City March 2010 - September 2010
Your Wellness Connection March 2008 - February 2010
Skills
Anything health related
Education
Cleveland Chiropractic College 2004 — 2007
Doctor of Chiropractic and BS in Human Biology, Anything Science related
Kansas State University 2003 — 2004
Pre-Chiropractic, Anything Science related
Johnson County Community College 2001 — 2003
Pre-Chiropractic, Anything Science related
Blue Cross Blue Shield of Kansas City January 2012 - Present
Kansas State University Recreational Service April 2009 - January 2012
Skills
Servers, .NET, Scripting, Integration, ESXI, Embedded Systems, Software Development, Message Broker, DataStage, MVC, T-SQL, Java, JavaScript, jQuery, XML, C#
Education
Kansas State University 2006 — 2011
B.S in Computer Engineering, Computer Hardware Engineering
Kansas State University 2006 — 2011
BS. in Computer Science, Computer Software Engineering
The University of Kansas
Master’s Degree, Information Technology
MHC Kenworth February 2014 - Present
Blue Cross Blue Shield of Kansas City February 2010 - January 2014
USAble Life January 2010 - January 2014
Zarda Holdings, Inc. March 1999 - January 2010
Skills
Strategic Planning, Management, Insurance, Account Management, Sales, Customer Service, Commercial Insurance, Health Savings Accounts, Employee Benefits, Team Building
Education
Rockhurst University 2010 — 2012
MBA
Kansas State University 2003 — 2008
Agriculture, Animal Science and Industry
Rockhurst High School 1999 — 2003
St Anns 1990 — 1998
Blue Cross and Blue Shield of Kansas City April 2013 - Present
Kansas City Royals October 2008 - Present
Blue Cross Blue Shield of Kansas City November 2004 - April 2013
Hospital Corporation of America May 2002 - October 2004
San Diego Padres June 1997 - February 2000
Skills
Customer Service, Team Building, Networking, Public Speaking, Strategic Planning, Coaching, Leadership, Team Leadership, Microsoft Office, Social Media, Event Planning, Sports, Marketing, Security, Fundraising, IT Operations, Management, Troubleshooting, Event Management, System Administration, Windows, PowerPoint, Visio, IT Service Management, Analysis, Nonprofits, Data Center, Vendor Management, Process Improvement, Windows Server, Time Management, Public Relations, Access, Training, Project Management, Project Planning, Budgets, Social Networking, Account Management, VoIP, Sales, Program Management, Outlook, Human Resources, SharePoint, Leadership Development, Administration, Negotiation, Customer Satisfaction, Business Analysis
Education
DeVry University-Missouri 2001 — 2004
Bachelors of Science, Telecommunications Management
Blue Cross and Blue Shield of Kansas City November 2014 - Present
Blue Cross and Blue Shield of Kansas City September 2012 - October 2014
Blue Cross Blue Shield of Kansas City May 2005 - August 2012
Sprint Nextel May 2004 - May 2005
Skills
Microsoft Office, Research, Program Management, Business Analysis, Financial Analysis, Process Management, Process Improvement, Project Management, Team Facilitation, Executive Facilitation, Customer Experience, Written Correspondence, Cross Functional Team..., Training, Analysis, Business Process..., Coaching, Cross-functional Team..., Facilitation, Insurance, Leadership, Management, SDLC, Software Documentation, Strategic Planning, Strategy, Team Building, Vendor Management, Visio
Education
University of Central Oklahoma - College of Business Administration 2002 — 2004
Master of Business Administration (MBA), Finance, General
Langston University 1998 — 2002
Bachelor of Business Administration (BBA), Finance, General
Acxiom June 2014 - Present
Technology & Networking, Inc. September 2013 - April 2014
Charter November 2012 - September 2013
Blue Cross Blue Shield of Kansas City August 2012 - November 2012
The TriZetto Group November 2010 - August 2012
Blue Cross Blue Shield of Kansas City March 2010 - November 2010
WellPoint January 1997 - December 2009
Skills
PMP, SDLC, Integration, Cross-functional Team..., Project Management, Agile Methodologies, Project Planning, Quality Assurance, Management, Risk Management, Business Analysis, Project Portfolio..., ERP, Vendor Management, Requirements Gathering, Visio, Software Project..., Requirements Analysis, Data Warehousing, Program Management, MS Project, Resource Management, Business Process, Enterprise Software, PMO, Process Improvement
Education
Capella University 2007 — 2010
Bachelor's Degree, IT Project Management
National Journal June 2015 - Present
SiteCompli May 2014 - June 2015
The Adler Group December 2012 - May 2014
Blue Cross and Blue Shield of Kansas City August 2012 - May 2014
Blue Cross Blue Shield of Kansas City May 2012 - August 2012
Zillner May 2011 - August 2011
Skills
Social Media Marketing, Sales, Marketing Communications, Digital Marketing, Marketing Strategy, Project Management, Leadership, Public Speaking, Management, Customer Service, Strategic Planning, Advertising, Social Networking, Time Management, Communication, Microsoft Word
Education
Auburn University
Bachelor of Science (B.S.), Marketing
Canon Business Process Services, Inc. August 2013 - Present
Clarity Solution Group April 2013 - May 2013
Blue Cross Blue Shield of Kansas City March 2012 - March 2013
Child Health Corporation of America October 2011 - January 2012
MicroStrategy December 2010 - October 2011
Rockhill Insurance Company March 2006 - October 2010
RLI 2000 - 2006
Skills
MicroStrategy, Business Intelligence, Business Objects, Business Objects..., SQL Server, Oracle SQL, Sungard EAS, Business Analysis, Business Strategy, Business Process, T-SQL, MDX, OLAP, Excel, Access, WINS, CSC, Mathematics, Mathematical Modeling, Mathematical Analysis, Mathematica, Probability, Creative Problem Solving, RMS, Pricing Analysis, Reserving, Budget Analysis, Underwriting, Actuarial, Insurance Claims, Insurance, Loss Analysis, Loss Forecasting, Strategic Consulting, Software Consulting, Solution Architecture, Mobile Solutions, iPhone development, Relational Databases, Database Analysis, Data Mining, Database Development, SQL database design, Analysis Services, Dashboards, Risk Management, Catastrophe Management, Private Equity, Performance Management, Predictive Analytics
Education
Colorado State University 1993 — 1996
B.S., Mathematics
3M Health Information Systems / Treo Solutions July 2014 - Present
UnitedHealth Group March 2014 - July 2014
UnitedHealth Group June 2012 - March 2014
Blue Cross Blue Shield of Kansas City October 2010 - June 2012
Blue Cross Blue Shield of Kansas City October 2002 - October 2010
Mercer Human Resource Consulting April 2000 - August 2002
Health Midwest June 1999 - March 2000
Centurions 1998 - 2000
Blue Cross Blue Shield of Kansas City January 1996 - April 1999
Health Midwest June 1995 - December 1995
Skills
Compliance, Healthcare, Insurance, Management, Process Improvement, HIPAA, Health Insurance, Medicaid, Visio, Team Building, Software Documentation, Risk Management, Risk Assessment, Program Management, Privacy Law, Policy, Mergers, Medicare, Marketing, Managed Care, Integration, Human Resources, Healthcare Information..., Hospitals, Healthcare Industry, Access, Analysis, Budgets, Business Analysis, Contract Negotiation, Employee Benefits, Employee Relations, Training, Leadership, Vendor Management, Strategic Planning, Claim, Accounting, Healthcare Management, Healthcare Consulting, Data Analysis
Education
University of Missouri-Columbia 1993 — 1995
MHA, Master of Health Administration
Fontbonne University 1986 — 1989
BS, Business & Computer Science
University of Missouri-Columbia 1984 — 1986
Engineering
Parkway West Senior High School 1981 — 1984
Diploma, High School
Faith Technologies April 2007 - Present
Blue Cross Blue Shield of Kansas City 2001 - 2007
Skills
Employee Benefits, Human Resources, Employee Relations, New Hire Orientations, College Recruiting, Personnel Management, Recruiting, Training, HRIS, Talent Acquisition, Applicant Tracking..., Talent Management, HR Policies, Benefits Administration, Employee Engagement, Technical Recruiting, Onboarding, Interviews
Education
Johnson County Community College 2010 — 2010
PHR
Raytown South High School 1995 — 1999
Accenture for CenturyLink December 2010 - Present
Blue Cross Blue Shield of Kansas City March 2010 - November 2010
Embarq May 2006 - September 2009
SPRINT January 2004 - January 2006
Sprint June 1998 - December 2003
ASELCO, INC January 1996 - January 1998
Skills
SDLC, Visio, Testing, Vendor Management, Business Process, PMO, Requirements Analysis, PMP, COBOL, Troubleshooting, Training, Requirements Gathering, Integration, Telecommunications, Wireless, DB2, Software Documentation, Call Centers, Access, Software Project..., Business Analysis, User Acceptance Testing, Mainframe, Business Requirements, SharePoint, JCL, Unix, Quality Center, Oracle, Data Warehousing, Billing Systems, Systems Analysis, Quality Assurance, MS Project, Databases, Waterfall, Agile Methodologies, Software Development, Business Process..., Resource Management
Education
Right Management 2009 — 2010
Ottawa University 1999 — 2000
Johnson County Community College 1998 — 1998
Pentaho June 2015 - Present
Pentaho April 2014 - Present
Pentaho June 2012 - Present
Management Signals November 2010 - June 2012
Blue Cross Blue Shield of Kansas City May 2001 - November 2010
Midwest Dedicated January 1999 - June 2009
Skills
Pentaho, Data Integration, ETL, Business Intelligence, Dashboard, Data Mining, OLAP, Java, Jasper Reports, Tableau, Infobright, Greenplum, Hadoop, Cloudera, Hive, Analytics, SDLC, Business Analytics, Integration, CRM, Data Modeling, Data Warehousing, Big Data, Consulting, Business Analysis, Management, SQL
Education
Johnson County Community College 1998 — 2001
AAS, Information Systems
Fort Hays State University 1990 — 1994
BS, Business Management
Pratt Family Practice August 2010 - Present
Docs Who Care 2008 - 2010
Blue Cross Blue Shield of Kansas City 2001 - 2003
Skills
Private Pilot
Education
Kansas City University of Medicine and Biosciences 2003 — 2007
DO, Medicine
Rockhurst University 2003 — 2007
MBA, Health Care Leadership
MidAmerica Nazarene University 1997 — 2001
BA, Biology
Blue Cross Blue Shield of Kansas City September 2012 - Present
Blue Cross Blue Shield of Kansas City October 2005 - August 2012
Skills
Business Analysis, Requirements Gathering, Financial Analysis, Visio, Ad Hoc Reporting, Financial Services, PeopleSoft, Business Process...
Education
Bellevue University 2008 — 2010
Master of Business Administration (MBA), Healthcare
Central Missouri State University 1999 — 2003
BSBA, Accounting
Sprint August 2013 - Present
EZCorp Online Services January 2013 - July 2013
Willowbrook Partners March 2010 - December 2012
Sprint Nextel 2006 - 2010
Sprint 2002 - 2005
American Century Investments 2000 - 2002
H&R Block (w/Best Solutions Inc) 1997 - 1999
St Lukes Kansas City September 1997 - October 1998
St Lukes Hospital Kansas City August 1996 - September 1997
Blue Cross Blue Shield of Kansas City April 1995 - July 1996
Skills
Customer Analytics, Predictive Analytics, Predictive Modeling, SAS, Statistical Modeling, Database Marketing, Competitive Analysis, Analytics, Data Mining, Customer Analysis, Statistics, Optimization, SAS programming, Big Data, Segmentation, Logistic Regression, Web Analytics, Marketing Analytics, Business Intelligence, Business Analytics, Quantitative Analytics, Direct Marketing
Education
Iowa State University 1987 — 1994
BS & MS, Statistics
CONNENEX, LLC May 2014 - Present
Medical Electronic Attachment June 2011 - May 2014
G2 Management Group 2004 - 2011
L.A. Care Health Plan 2005 - 2007
FirstGuard Health Plan 1997 - 2005
Blue Cross Blue Shield of Kansas City 1985 - 1997
Skills
Healthcare Information..., Program Management, Strategic Planning, Health Information..., Business Intelligence, Business Process, Staff Development, Management, HIPAA, IT Strategy, Vendor Management, Management Consulting, Business Development, Start-ups, Team Building, Strategy, Leadership, Healthcare, Business Planning, Product Management, IT Management, Professional Services, Governance, Process Improvement, Executive Management, Change Management, Information Technology, Business Process..., Consulting, Policy, Outsourcing, Business Analysis, SaaS, Enterprise Software
Education
Warren National University 2006 — 2009
BS
The University of Kansas 1981 — 1984
Johnson County Community College
AA
The Black Ink Agency October 2009 - July 2014
Derrick Thomas Academy 2010 - 2013
Harmony September 2011 - 2012
Community Mediation Center June 2011 - 2011
Kansas Citians United For Educational Achievement February 2009 - April 2010
Forrest T. Jones April 2004 - September 2009
Be 1 KC! 2007 - 2009
Forrest T. Jones & Co. October 2004 - October 2006
Forrest T. Jones & Co. April 2004 - October 2004
Blue Cross Blue Shield of Kansas City July 2002 - February 2004
Skills
Customer Service, Business Analysis, Software Documentation, Team Building, Strategic Planning, Process Improvement, Vendor Management, Access, Oracle, Insurance, Team Leadership, Project Management, Coaching, Project Planning, Outlook, PowerPoint, Management, SDLC, Leadership, Analysis, Risk Management, Human Resources, Recruiting, Organizational..., Training, Change Management, System Administration, Databases
Education
Avila University 2009 — 2011
MSOD, Organizational Development
Rockhurst University 2007 — 2009
B.A, Organizational Communication & Leadership
Central Baptist Theological Seminary
Masters, Divinity/Ministry
Metropolitan Community Colleges
CenturyLink March 2011 - Present
Grand Master Kim's Taekwondo 2009 - Present
Blue Cross Blue Shield of Kansas City August 2010 - March 2011
Blue Cross Blue Shield of Kansas City February 2010 - July 2010
CenturyLink/Embarq/IBM/Sprint July 1995 - December 2009
Computer Task Group July 1989 - July 1995
Education
Johnson County Community College
Software Development
University of Arkansas
BSBA, Application Development
University of Arkansas at Fort Smith
Software Development
American Century Investments February 2007 - Present
The Central Exchange March 2003 - February 2007
The pH Factor 1998 - 2007
Morningstar Communications Company 1995 - 2007
Medical Review Consultants October 1987 - November 1993
Blue Cross Blue Shield of Kansas City 1984 - 1987
Skills
Strategic Communications, Internal Communications, Marketing, Event Planning, Email Marketing, Marketing Strategy, Organizational..., Event Management, Community Outreach, B2B, Online Marketing, Entrepreneurship, Management, Direct Marketing, Project Management, Coaching, Team Leadership, Account Management, Public Speaking, Fundraising, Strategy, Leadership, CRM, Social Media
Education
Avila University 2010 — 2014
Master's in Organization Development, MA --Organization Development
University of Missouri-Columbia
Bachelor of Journalism, Communication, Journalism, and Related Programs
Sony Pictures Entertainment October 2013 - Present
Sony Pictures Entertainment June 2012 - September 2013
Teradata/Navistar April 2012 - June 2012
Blue Cross Blue Shield of Kansas City February 2012 - April 2012
NBC universal studios August 2011 - February 2012
DSW Inc August 2010 - September 2011
AMGEN Inc January 2009 - August 2010
Highpoint 2010 - 2010
Boeing September 2004 - January 2009
Boeing September 2004 - January 2009
Skills
Teradata, Data Modeling, Informatica, Data Warehousing, ETL, Database Design, Requirements Analysis, Integration, Data Warehouse...
Education
Illinois Institute of Technology 2003 — 2006
Masters, Computer Science
IIT 2003 — 2005
Masters, Computer Science
Illinois Institue of Technology 2003 — 2005
Masters, Computer Science
Berhampur University 1997 — 2001
Bachelors, Computer Science
Blue Cross and Blue Shield of Kansas City 2014 - Present
Saepio Technologies 2013 - 2014
Blue Cross Blue Shield of Kansas City 2011 - 2013
McGladrey 2007 - 2011
Service Management Group 2006 - 2007
Skills
Research Project..., Organizational..., Process Improvement, Strategic Planning, Market Research, Analytics, Management Consulting, Data Analysis, Marketing Strategy, CRM, Marketing, Business Development, Analysis, Financial Services, Business Strategy, Project Management, Account Management, New Business Development, Six Sigma, Strategy, Leadership, Cross-functional Team..., Competitive Analysis, Vendor Management, Salesforce.com, Consulting, Business Process..., Program Management, Business Intelligence, Management, Product Management, Direct Marketing
Education
University of Missouri-Columbia 2001 — 2005
Journalism
Avila University 2005 — 2008
Master of Business Administration (M.B.A.)
Avila University 2010 — 2013
Master of Science (MS)
Blue Cross Blue Shield of Kansas City July 2006 - Present
Skills
Account Management, Underwriting, Employee Benefits, Insurance, Marketing, Disability Insurance, Health Savings Accounts, Process Improvement, Health Insurance, Strategic Planning, Customer Service, Selling, Coaching, Customer Retention, Benefits Administration, Healthcare, Sales
Education
Kansas State University 1998 — 2002
Bachelor of Science (BS), Education
Blue Cross Blue Shield of Kansas City March 2011 - Present
Risk Management Alternatives December 2002 - January 2006
Skills
Health Insurance, Insurance, Claim, HIPAA, Employee Benefits, Software Documentation, Access, Outlook, Process Improvement, Visio, Accounts Payable, Customer Service, Microsoft Excel, Call Center, Data Analysis, Analysis, Accounting, Microsoft Office, Microsoft Word, Auditing
Education
Anthem College-Phoenix 2004 — 2006
Associates, Medical Billing and Coding
California Secretary of State June 2014 - Present
California Department of Motor Vehicles January 2014 - June 2014
Elk Grove Food Bank Services August 2013 - December 2013
Blue Cross Blue Shield of Kansas City April 2011 - December 2012
Blue Cross Blue Shield of Kansas City January 2004 - March 2011
Blue Cross Blue Shield of Kansas City February 1998 - December 2003
Allstate Insurance Company September 1990 - December 1997
Accenture (Andersen Consulting) June 1987 - June 1990
Skills
SDLC, PMO, PMP, Process Improvement, Vendor Management, IT Management, Healthcare, Health Insurance, Analysis, Management, Project Portfolio..., Cross-functional Team..., Data Warehousing, Insurance, Budgets, Strategy, Project Management, Leadership, Governance, Integration, Business Analysis, Enterprise Software, Team Management, Business Process..., Business Process, Information Technology, Program Management, IT Strategy, Requirements Analysis, Enterprise Architecture, Performance Management, Software Documentation, Disaster Recovery, ITIL, Software Project..., Visio, Software Development, MS Project
Education
Webster University 2008 — 2011
Masters, Management and Leadership
Illinois State University 1984 — 1987
BS, Applied Computer Science
Wyndham Vacation Ownership June 2003 - Present
Blue Cross Blue Shield of Kansas City July 1995 - June 2003
Compuware Professional Services April 1995 - June 2003
Applied Intelligence Group 1992 - 1995
Farmland Data Services 1989 - 1992
Wilson Foods 1977 - 1989
Education
Eastern New Mexico University
AA+, Business, Computer Science
Bheemar Ltd. March 2013 - Present
Ask A Bishop March 2013 - Present
Edocode Systems August 2000 - December 2012
FOCUS June 2007 - March 2011
FOCUS June 2005 - May 2007
Unisys October 2002 - April 2004
Blue Cross Blue Shield of Kansas City November 2001 - September 2002
Computer Sciences Corporation January 2001 - August 2001
Nebraska Department of Health and Human Services May 1998 - October 2000
Deloitte Consulting 2000 - 2000
Skills
Social Media, Team Building, Strategic Planning, Leadership, Public Speaking, Test Planning, Community Outreach, SDLC, Fundraising, Nonprofits, Marketing, Microsoft Office, Teaching, Requirements Analysis, Project Management, Start-ups, Program Management, Customer Service, Vendor Management, Business Analysis, SQL, Theology, Agile Methodologies, Team Leadership, Integration, Software Project..., Enterprise Architecture, Process Improvement, Microsoft SQL Server
Education
Andhra University 1993 — 1996
BS, Computers
Blue Cross and Blue Shield of Kansas City May 2014 - Present
Blue Cross Blue Shield of Kansas City April 2012 - May 2014
RSM McGladrey, Inc December 2010 - August 2011
MarketSphere Consulting February 2008 - August 2010
Education
University of Kansas - Graduate School of Business 2006 — 2008
MBA
Ecole supérieure de Commerce de Clermont-Ferrand 2007 — 2007
Indian School of Business 2007 — 2007
The University of Kansas 2001 — 2005
B.S
Blue Cross Blue Shield of Kansas City February 2012 - Present
H&R Block December 2011 - February 2012
Federal Reserve Bank of Kansas City August 2007 - January 2010
OptumInsight previously Ingenix August 2006 - August 2007
DST Systems March 2003 - August 2006
Skills
SharePoint, Active Directory, Disaster Recovery, Troubleshooting, Vendor Management, Databases, Networking, Technical Support, System Administration, Powershell, IT Asset Management, ServiceNow, Servers, Windows Server, VMware, Visio, SQL
Education
Johnson County Community College 2010 — 2012
Database Certificate, Data Modeling/Warehousing and Database Administration, 3.81
Blue Cross Blue Shield of Kansas City 1983 - 1990
Kansas University Medical Center 1981 - 1983
Skills
Organizational..., Analysis, Research, Management, Microsoft Office, Laboratory, Leadership, Microsoft Excel, Communication, Organization Skills, Critical Analysis, Critical Thinking, Time Management, Deadline Oriented, People Skills, Editing, Strategic Planning, Marketing, PowerPoint, Healthcare, Public Speaking, Customer Service, Microsoft Word
Education
Arizona State University 2015 — 2016
Master of Science (M.S.), Science of Health Care Delivery
Mid-America Nazarene University
Bachelor of Arts (B.A.), Biology
Ernst & Young August 2014 - Present
WeiserMazars LLP January 2014 - July 2014
Mazars Advisory Belgium March 2013 - January 2014
WeiserMazars LLP September 2011 - February 2013
Societe Generale US October 2010 - April 2011
Blue Cross Blue Shield of Kansas City June 2010 - August 2010
Kansas State University August 2008 - December 2009
Skills
Risk Assessment, Data Analysis, COBIT, IT Audit, SSAE 16(SAS 70), Application Audits (SAP..., CAATs (ACL, IDEA), Pre- and..., Internal Audit
Education
Kansas State University 2008 — 2010
MS, Computing and Information Sciences
Jawaharlal Nehru Technological University 2004 — 2008
Bachelor's degree, Computer Science
Sprint Nextel April 2011 - Present
Sysco February 2011 - April 2011
Blue Cross Blue Shield of Kansas City April 2009 - August 2010
Sprint Nextel 2008 - 2009
Sprint Nextel 2005 - 2008
Sprint 2001 - 2005
Sprint 1998 - 2001
Sprint 1997 - 1998
Sprint 1996 - 1997
Sprint Publishing & Advertising 1992 - 1996
Skills
Analysis, PeopleSoft, Business Process, Leadership, Business Analysis, Access, Procurement, Supply Chain, Supply Chain Management, Quality Assurance, Process Improvement, Negotiation, Cross-functional Team..., Microsoft Excel, Software Documentation, PowerPoint, Vendor Management, Management, Project Management, Purchasing, Visio, Projects, Salesforce.com
Education
Baker University
Aetna June 2012 - Present
Blue Cross Blue Shield of Kansas City June 2000 - September 2011
Blue Cross Blue Shield of Missouri April 1992 - December 1997
Skills
Health Insurance, Sales, Training, Strategy, Sales Operations, Selling, Life Insurance, Brokers, Customer Retention, Insurance, Employee Benefits, Health Savings Accounts, Managed Care, Account Management, Term Life Insurance, Disability Insurance, Team Building
Education
Eastern Illinois University 1987 — 1991
Bachelor of Science, Business/Finance
Stampin' Up! August 2006 - Present
Lazy Day Stamper SU Demo Team August 2006 - Present
Lazy Day Stamper August 2006 - Present
Blue Cross Blue Shield of Kansas City February 1989 - April 2009
Midland Coal Company September 1979 - September 1984
Skills
Certified My Digital..., Certified Scrapbooking..., Certified Paper Arts..., Greeting Cards, Scrapbooking, Gifts, Writing, Home Based Business, Feature Articles, Paper Craft
Education
Johnson County Community College
Adult and Continuing Education and Teaching
Indiana University 1971 — 1975
Business, Marketing, Computers, Music
John Adams High School
Sprint February 2013 - Present
Baker University January 2000 - Present
Grand Canyon University September 2010 - Present
University of Phoenix September 2010 - January 2014
Blue Cross Blue Shield of Kansas City April 2012 - December 2012
Adams Gabbert Inc. October 2010 - March 2012
Sprint October 1991 - March 2009
Hartco, Inc. July 1982 - January 1991
Skills
Telecommunications, Teaching, Project Management, Cross-functional Team..., Product Development, Facilitators, Program Management, Process Improvement, Change Management, Strategic Planning, Instructional Design, Team Building, Business Analysis, Visio, Team Leadership, Coaching, Training, Management, Project Planning, Employee Training, CRM, Software Documentation, Leadership, Organizational..., Public Speaking, Healthcare, Data Analysis, Analysis, Marketing, MS Project, Staff Development, Adult Education, Workshop Facilitation, Budgets, PMP, Business Process..., Strategy, Customer Service, Operations Management, Performance Management, Competitive Analysis, Contract Negotiation, System Administration, Access, Quality Assurance, Management Consulting, Human Resources, Program Development, E-Learning, PMO
Education
Baker University 1996 — 1998
MSM, Management
Baker University 1993 — 1998
Bachelor's of Science, Management, 3.8
Ft. Campbell High School 1970 — 1973
High School Diploma, National Honor Society
University of Kansas Medical Center February 2012 - Present
Argus Health Systems March 2006 - March 2011
Blue Cross Blue Shield of Kansas City January 2005 - October 2005
First Guard Health Plan March 2001 - October 2004
Blue Cross Blue Shield of Kansas City March 1984 - February 2001
Blue Cross Blue Shield of Kansas City March 1984 - January 2001
Blue Cross Blue Shield of Kansas City March 1984 - January 2001
Skills
Test Planning, User Acceptance Testing, Share Point, Athena Reporting, O2 / Epic Systems, InfoView Reporting, MD Datacor, Business Process..., Quality Analysis, Test Plan Development, Requirement, process,..., Test Outline Development, Test Script Development, Software Issue and..., Query Writing, Benefit Administration, Developer / End User..., Medical Terminology..., CPT/HCPCS/ICD-9/10..., Business Analysis, Test Scripts, SharePoint
Education
Computer Training School
Computer Programming
Cost of Quality (Johnson County Community College)
Johnson County Community College
Raytown South High School
Unified Training Center
Cobalt Talon April 2014 - Present
Blue Cross and Blue Shield of Kansas City November 2012 - March 2014
Blue Cross Blue Shield of Kansas City November 2010 - October 2012
Skills
Health Insurance, Medicare, Healthcare, Managed Care, HIPAA, Insurance, Process Improvement, Healthcare Information..., Healthcare Management, Data Analysis
Education
Kansas State University 2004 — 2008
Bachelor of Science, Biology
Blue Cross and Blue Shield of Kansas City April 2012 - Present
Blue Cross Blue Shield of Kansas City September 2010 - September 2012
H&R Block August 2002 - January 2011
H&R Block August 2002 - May 2010
American Express Incentive Services 1999 - 2002
Citibank 1997 - 1999
AT&T Universal Card Services 1991 - 1997
Skills
Vendor Management, Business Analysis, Process Improvement, Program Management, Strategic Planning, Cross-functional Team..., Project Management, SDLC, Budgets, Team Leadership, Product Development, Leadership, Product Management, Business Intelligence, Business Strategy
Education
Jacksonville University
University of Florida
SolidifyHR February 2010 - Present
Blue Cross Blue Shield of Kansas City January 2007 - February 2010
H&R Block October 2006 - December 2006
Cerner Corporation May 2005 - October 2006
Skills
SDLC, Requirements Gathering, Requirements Analysis, Business Analysis, Agile Methodologies, Quality Assurance, Vendor Management, Software Development, Project Management, Integration, Software Project..., Business Intelligence, SharePoint, Business Process, SQL, Leadership, XML, Microsoft SQL Server, Process Improvement, Software Documentation, Oracle, Systems Analysis, Program Management, Testing, Data Warehousing, JavaScript, SOA, Agile Project Management, Access, Databases, Visio, Java, MS Project, Strategic Planning, Strategy, Customer Engagement, Creative Problem Solving, Product Innovation, Strategic Initiatives, Management
Education
Florida Agricultural and Mechanical University
BS, Computer Information Systems
Ocala Regional Medical Center September 2014 - Present
Strive Rehabilitation May 2014 - Present
Cass County Physical Therapy September 2013 - October 2013
Children's Mercy Hospital July 2013 - August 2013
St. Mary's Outpatient Therapies June 2013 - June 2013
Blue Cross Blue Shield of Kansas City March 2011 - June 2013
CenterPointe Hospital March 2013 - March 2013
Blue Cross Blue Shield of Kansas City April 2009 - March 2011
Blue Cross Blue Shield of Kansas City November 2007 - April 2009
Best Buy September 2005 - September 2008
Skills
Access, Excel, Microsoft Office, Word, Problem Solving, Accounting, Account Management, Healthcare, Insurance, Outlook, Quality Assurance, Retail, Teamwork, Customer Service, Accounts Receivable, Auditing, Employee Benefits, Invoicing, Health Insurance, HIPAA, Medicare, Call Center, Microsoft Excel, Process Improvement, Accounts Payable, Software Documentation, Sales, Management, Marketing, Data Analysis, Call Centers
Education
Avila University 2002 — 2007
Bachelors of Science, Biology, Sports Science
Penn Valley Community College 2010 — 2013
Associates in Applied Science, Physical Therapist Assistant
Raymore-Peculiar High School 1999 — 2002
High School Diploma
Norris, Tysse, Lampley & Lakis, LLP September 2013 - Present
Proskauer Rose LLP April 2013 - September 2013
Littler Mendelson February 2010 - March 2013
Herrick, Feinstein LLP 2009 - 2010
Morgan, Lewis & Bockius LLP 2000 - 2005
Blue Cross Blue Shield of Kansas City 1998 - 2000
Education
Fordham University School of Law 2005 — 2008
Juris Doctor
Fordham University 2002 — 2006
BA, Political Science
Topeka High School 1989 — 1993
Blue Cross Blue Shield of Kansas City December 2005 - Present
Blue Cross and Blue Shield of Kansas City 2005 - Present
MHM June 2004 - December 2005
Chicago Mercantile Exchange December 1982 - August 2003
Skills
ITIL, Security, Customer Service, SDLC, Business Process, Business Analysis, SharePoint, Process Improvement, Software Documentation, IT Service Management, Requirements Analysis, Data Warehousing, Disaster Recovery, Vendor Management, Change Management, System Administration, PMO, Leadership, Technical Support, Risk Management, CRM, Management, Program Management, IT Strategy, Requirements Gathering, IT Management, Data Center, Business Process..., Team Building, Help Desk Support, Visio, Troubleshooting, Systems Analysis, PMP, IT Operations
Education
Baker University 2004 — 2005
MSM, Organizational Business Management
University of Illinois at Chicago 1977 — 1981
Bachelor of Arts, Pre-Law
CVG Consulting / HNTB July 2014 - Present
Consulting Versatility Group Inc. April 2007 - Present
Federal Reserve Bank of Kansas City April 2013 - June 2014
U.S. Cellular October 2012 - April 2013
Federal Reserve Bank September 2011 - October 2012
SAIC April 2011 - August 2011
Collective Brands, Inc. November 2010 - February 2011
Blue Cross Blue Shield of Kansas City April 2007 - November 2010
Applebees International January 2007 - April 2007
Sprint inc. May 2005 - March 2007
Skills
Strategic Planning, Budget Management, Process Improvement, Budgets, Vendor Management, Program Management, SDLC, PMO, Project Management, Business Analysis, Visio, Project Portfolio..., MS Project, ITIL, Change Management, Disaster Recovery, Requirements Analysis, IT Strategy, Integration, Business Process..., Project Planning, SharePoint, Management, Requirements Gathering, Consulting, Testing, Data Warehousing, Quality Assurance, Data Center, Software Project..., Networking, Business Process, IT Management, Information Technology, Business Intelligence, Resource Management, Enterprise Architecture, Cross-functional Team..., Telecommunications, CRM, Agile Project Management, Infrastructure, Governance, IT Service Management, IT Operations, Risk Management, Team Leadership, Project Delivery, Analysis, Systems Analysis
Education
George Washington University 2000 — 2003
Masters, Project Management
Kansas State University 1973 — 1979
BS, Mass Communications
Shawnee Mission South 1970 — 1973
Gemerald, General Studies
Blue Cross and Blue Shield of Kansas City November 2014 - Present
Blue Cross and Blue Shield of Kansas City January 2011 - Present
Blue Cross and Blue Shield of Kansas City 2006 - January 2011
Blue Cross Blue Shield of Kansas City 2004 - 2006
Blue Cross Blue Shield of Kansas City 2003 - 2004
Aquila, Inc (formerly Utilicorp United) 1995 - 2003
Aquila 1995 - 2002
Skills
Enterprise Architecture, Data Warehousing, Vendor Management, Business Intelligence, Solution Architecture, SDLC, Business Analysis, Business Process, Process Improvement, Strategic Planning, IT Governance, Customer Relations, Analysis, Problem Solving, System Architecture, Project Portfolio..., Business Alignment, Senior IT Management, Customer Service, Budgets, Data Center, Governance, Information Technology, Cross-functional Team..., CRM, Executive Management, Program Management, SharePoint, Disaster Recovery, Security, Software Documentation, Management, Change Management, System Administration, IT Strategy, Enterprise Software
Education
Johnson County Community College 1996 — 1998
Associates, Mainframe Programmer Analyst
The University of Kansas 1977 — 1987
Bachelors, Business Administration
Lawrence High School
VinSolutions November 2014 - Present
Leigh Photo September 2009 - Present
VinSolutions September 2012 - October 2014
Blue Cross Blue Shield of Kansas City 2011 - 2012
Classified Ventures September 2006 - September 2009
Skills
Customer Service, Social Media, Outlook, Microsoft Office, Marketing, Event Planning, Public Speaking, Microsoft Excel, Team Building, Event Management, Editing, Media Relations, Inventory Management, Call Center
Education
Academy of Art University 2002 — 2005
Masters, Fine Art Photography
Goshen College 1998 — 2002
Bachelors, Communication, General
Kansas City Public Schools May 2015 - Present
Kansas City Public Schools September 2011 - Present
B Joy S, Incorporated January 2005 - Present
Friends of Yates, Inc. November 2010 - September 2011
ServiceMaster January 2009 - June 2010
Hilton July 2007 - December 2008
Blue Cross Blue Shield of Kansas City January 1989 - July 2007
Skills
Grant Writing, Organizational..., Leadership Development, Instructional Design, Staff Development, Organizational..., Talent Management, Change Management, Succession Planning, Conflict Resolution, Performance Management, Team Building, Program Development, Coaching, Training, Leadership, Public Speaking, Customer Service, Teaching, Volunteer Management
Education
Friends University 2004 — 2005
Masters, Organizational Development
Emporia State University 1978 — 1981
Education
Wyandotte High School 1976 — 1978
University of Missouri-Kansas City
PhD, Curriculum & Instruction
Seaboard Foods September 2014 - Present
Advolocity, LLC August 2004 - Present
Blue Cross Blue Shield of Kansas City March 2010 - January 2013
YRC Worldwide March 2007 - February 2010
Perfect Commerce May 2006 - March 2007
Sprint December 1997 - December 2004
Gateway April 1994 - December 1997
Skills
Process Engineering, Product Development, Employee Engagement, Strategic Planning, Business Strategy, Project Management..., Vendor Management, Business Development, Customer Experience, Organizational..., Organizational Change, Cross-functional Team..., Six Sigma, Change Management, PMO, Strategy, Business Intelligence, Team Management, Process Improvement, Leadership, Business Process, SDLC, Program Management, PMP, Business Process..., CRM, Project Management, Integration, Management, Project Planning, Governance, Budgets, Enterprise Software, Project Portfolio..., Analysis, Business Analysis, Data Analysis, Data Center, Disaster Recovery, Human Resources, IT Strategy, Management Consulting, Team Leadership, Consulting, Requirements Analysis, Software Project..., Resource Management, SharePoint, Visio
Education
Baker University 1998 — 2001
MBA, Business
The George Washington University 1998 — 2000
Masters Certificate, Project Management
Baker University 1995 — 1997
BBA, Business
Kansas City Free Health Clinic July 2010 - September 2012
Tallgrass Creek April 2007 - October 2010
George K. Baum Advisors December 2005 - April 2007
Planned Parenthood of Kansas and Mid-Missouri December 2004 - December 2005
Blue Cross Blue Shield of Kansas City October 1998 - December 2004
Skills
Microsoft Office, Customer Service, Research, Employee/Labor Relations, Human Relations, People Skills, Benefits Administration, Human Resources, Training, Leadership Development, Fundraising, Strategic Planning, Employee Relations, Public Speaking, Community Outreach, Event Planning, Microsoft Word, Nonprofits, Payroll, Outlook, Coaching, Leadership, Program Management, Team Building, Organizational..., Supervisory Skills, Administration, Recruiting, Volunteer Management
Education
LaSalle University 1989 — 1995
Master of Science, Business Administration
Emporia State University 1982 — 1986
Bachelor of Arts, Voice Performance
Blue Cross and Blue Shield of Kansas City May 2013 - Present
Blue Cross Blue Shield of Kansas City February 2013 - May 2013
Federal Reserve Bank of Kansas City July 2012 - December 2012
H&R Block May 2003 - May 2012
Sprint December 2001 - December 2002
Sprint May 1998 - December 2001
DST Systems February 1995 - May 1998
Skills
Portfolio Management, Program Management, Project Management, SDLC, Program Budgeting, Vendor Management, Personnel Management, Product Development, Usability, Client Experience, Communication Management, Procurement, Customer Experience, Communications..., Business Process..., Cross-functional Team..., Integration, MS Project
Education
Keller Graduate School of Management 2001 — 2002
Masters, Project Mgmt
DeVry University 1990 — 1997
Bachelor's, B.S Computer Information Systems
Blue Cross Blue Shield of Kansas City May 2011 - Present
AdamsGabbert July 2008 - May 2011
K2B, Inc. June 2007 - June 2008
Gentiva Health Services January 2003 - May 2007
AdamsGabbert September 2001 - January 2003
Gentiva Health Services September 1999 - August 2001
Ernst & Young May 1993 - September 1999
Skills
Process Improvement, Vendor Management, Business Process..., Business Analysis, PMO, Program Management, Quality Assurance, Project Management, Change Management, Healthcare, Integration, Cross-functional Team..., Process Engineering, Visio, IT Management, Analysis, Project Portfolio..., Team Leadership, Management Consulting, Strategic Planning, Leadership, Business Process, ITIL, Management, Software Project..., Requirements Gathering, Requirements Analysis, IT Strategy, Disaster Recovery, Team Building, Software Documentation, Governance, MS Project, SharePoint, Enterprise Architecture, SDLC, CRM
Education
Kansas State University 1988 — 1993
BS
Blue Cross and Blue Shield of Kansas City June 2013 - Present
Topaz Shared Services, Blue Cross and Blue Shield of Kansas City January 2012 - May 2013
Blue Cross Blue Shield of Kansas City 2004 - January 2012
Skills
SQL, Java, Analysis, Technical Writing, Risk Management, Project Planning, Data Analysis, SDLC, Visio, Requirements Analysis, Vendor Management, Software Project..., Requirements Gathering, Agile Methodologies, PMP, Business Process..., Project Management, Software Development, Business Analysis, Software Documentation, Systems Analysis, Business Process, Business Intelligence, Integration, Process Improvement, Testing, Access, Program Management, SharePoint, MS Project, Data Warehousing, Business Requirements
Education
Emporia State University 1984 — 1985
Master of Arts (MA), Mathematics
Emporia State University 1981 — 1984
Bachelor of Arts (BA), Mathematics and Physics
Blue Cross Blue Cross Blue Shield of Kansas April 2008 - Present
Blue Cross Blue Shield of Kansas City 2008 - Present
DST Output April 2002 - April 2008
DST Systems December 2007 - March 2008
DST Output Technology Solutions April 2003 - December 2007
Clear Channel April 2002 - October 2002
Skills
Visio, Software Documentation, MS Project, PMO, Business Analysis, Process Improvement, Project Management, Projects, Access, Business Intelligence, Program Management, Vendor Management, Insurance, SDLC, ITIL, Lotus Notes, SharePoint, SQL
Education
Baker College Center for Graduate Studies 2006 — 2008
MBA, HealthCare Management
University of Missouri 1999 — 2002
BS, Natural Resources
Oracle April 2014 - Present
Oracle December 2011 - April 2014
Oracle September 2011 - December 2011
Oracle September 2006 - December 2011
Northwestern Memorial Hospital June 2006 - February 2007
Blue Cross Blue Shield of Kansas City June 2005 - March 2006
Chicago Mercantile Exchange 2006 - 2006
Unitech September 2004 - June 2005
CNA Insurance June 2004 - September 2004
Skills
PeopleSoft, Consulting, Management, Requirements Analysis, Business Intelligence, Oracle, SDLC, Enterprise Architecture, Software Project..., Oracle Applications, ERP, SOA, Solution Architecture, PL/SQL, Enterprise Software
Education
Governors State University
Masters, Computer Science
Hyderabad Public School
University of Madras
Bachelors, Computer Sciences
BlueCross BlueSheild of Kansas City June 2002 - Present
Blue Cross Blue Shield of Kansas City 2002 - Present
Prudential Insurance March 1997 - October 2001
Skills
Process Improvement, Access, Analysis, Data Warehousing, Outlook
Education
Kansas State University 1987 — 1991
BA, Marketing and Management
Blue Cross and Blue Shield of Kansas City August 2013 - Present
Blue Cross and Blue Shield of Kansas City May 2011 - August 2013
Blue Cross Blue Shield of Kansas City November 2008 - May 2011
Blue Cross and Blue Shield of Kansas City April 2005 - November 2008
KAMMCO/Medical Service Corporation, Wichita, KS February 2004 - February 2005
Skills
Customer Service, HIPAA, Document Management, Insurance, Health Care Reform, EDI, Healthcare, Microsoft Excel, Microsoft Office, Microsoft Word, Windows, Health Insurance, Claim, Call Center, Software Documentation, Coaching, Quality Assurance, Training, Management, SharePoint, Team Building
Education
North Central KS Technical College 1999 — 2000
Business Management
Fort Hays State University 1994 — 1995
Criminal Justice
Blue Cross Blue Shield of Kansas City June 2000 - February 2014
ITS Inc. / a.k.a. SHAZAM 1995 - 2000
Skills
SDLC, Vendor Management, Visio, Data Warehousing, PeopleSoft, Business Requirements, Oracle, Unix, Business Process, Enterprise Architecture, PMO, Agile Methodologies, HIPAA, Data Analysis, Requirements Gathering, Business Process..., PMP, Mainframe, Microsoft SQL Server, Process Improvement, Requirements Analysis, Business Analysis, ERP, Solution Architecture, User Acceptance Testing, Analysis, ITIL, SQL, Integration, Software Documentation, Business Intelligence, Software Project..., Crystal Reports, Systems Analysis, Disaster Recovery, SharePoint
Education
Park University 2010 — 2011
MIS Business Management
Des Moines Area Community College 1994 — 1996
Blue Cross Blue Shield of Kansas City December 1998 - Present
Skills
Visio, SharePoint, Disaster Recovery, Project Management, Data Warehousing, Process Improvement, SDLC, PMP, Requirements Analysis, Vendor Management
Education
Baker University 1992 — 1996
Federal Reserve Bank of Kansas City June 2002 - Present
Federal Reserve Bank of Kansas City 2002 - Present
Blue Cross Blue Shield of Kansas City May 2000 - September 2002
Skills
Financial Analysis, Banking, Budgets, Management, Leadership, Analytics, Compliance, Loan Review, Financial Risk, Loans, Process Improvement, Marketing, Analysis, Strategic Planning, Risk Management, Financial Reporting, Credit, Investments, Finance, Vendor Management
Education
University of St. Mary's, Leavenworth, KS 2011 — 2014
Master of Business Administration (MBA), Enterprise Risk Management (ERM), 4.0
Indiana University Bloomington
Economics degree with a Business minor
The Summit Country Day
Blue Cross Blue Shield of Kansas City March 2013 - Present
Blue Cross Blue Shield of Kansas City March 2008 - March 2013
Blue Cross Blue Shield of Kansas City August 2002 - March 2008
AGP May 1999 - October 2000
Skills
Visio, SDLC, Business Analysis, Process Improvement, Vendor Management, SharePoint, Health Insurance, Requirements Gathering, Insurance, HIPAA, PMO, Access, Business Process, Business Process..., Analysis, Requirements Analysis, Software Documentation, Data Warehousing, PMP, Medicare
Education
Kansas State University 1994 — 1999
Bachelor's of Science, Milling Science
Total Risk Management May 2015 - Present
KBM Group March 2012 - May 2015
Total Risk Management 2015 - 2015
ADM November 2010 - February 2012
Blue Cross Blue Shield of Kansas City August 2009 - December 2010
DH Pace March 2008 - December 2008
Mediware Information Systems October 2006 - March 2008
Land Home Financial Services May 2004 - July 2006
Accenture August 2000 - September 2002
Sectorbase.com February 2000 - July 2000
Skills
System Administration, Troubleshooting, Active Directory, SCCM, Technical Support, Digital Imaging, Remote Administration, Windows Server, Windows, Servers, VMware, Help Desk Support, SharePoint, XP, Microsoft SQL Server, VBScript, Network Administration, Windows 7, Integration, Data Center, Blackberry Enterprise..., System Deployment, Disaster Recovery, Visio, Blackberry, Wireless Networking, Microsoft Certified..., Server Administration, Hardware, Microsoft Exchange, Operating Systems, Software Documentation, Networking, VPN, Computer Hardware, Windows XP
Education
Diablo Valley College 1994 — 1999
Computer Science
Blue Cross Blue Shield of Kansas City July 2008 - Present
Blue Cross Blue Shield of Kansas City September 2004 - July 2008
Skills
Visio, Vendor Management, SDLC, Process Improvement, Team Building, Analysis
Education
Benedictine College 1997 — 2001
Blue Cross Blue Shield of Kansas City December 2010 - Present
Blue Cross Blue Shield of Kansas City August 2009 - December 2010
Blue Cross Blue Shield of Kansas City November 2006 - July 2009
Sprint 2005 - 2006
Skills
Strategic Planning, Process Improvement, Visio, HIPAA, Health Insurance, Healthcare, Leadership, Management, Medicare, Budgets, Program Management, SDLC, Training, Data Analysis, Project Management, Insurance, Healthcare Information..., Business Analysis, Team Building, Access, Business Process..., Vendor Management, Software Documentation, Analysis, Managed Care, Cross-functional Team..., SharePoint, Provider Relations
Education
University of Kansas Medical Center 2002 — 2005
Masters, Health Services Administration
Kansas State University 1993 — 1998
B.S., Kinesiology
Blue Cross Blue Shield of Kansas City March 2012 - Present
Blue Cross Blue Shield of Kansas City July 2010 - March 2012
Safe Haven Security March 2010 - July 2010
Alliant Financial Services January 2008 - March 2010
Blue Cross Blue Shield of Kansas City 2002 - 2007
Blue Cross Blue Shield of Kansas City January 1999 - February 2002
Skills
Insurance, Customer Service, Account Management, Negotiation, Strategic Planning, Customer Satisfaction, Inside Sales, Health Insurance, Employee Benefits, Training, Cold Calling, Security, Customer Retention, Health Savings Accounts, Life Insurance, Sales, Disability Insurance, Medicare
Education
Johnson County Community College 1994 — 1995
UMB Bank October 2012 - Present
Blue Cross Blue Shield of Kansas City May 2008 - October 2012
Federal Reserve Bank of Kansas City September 2005 - April 2008
Sprint August 1991 - October 2004
Skills
PMP, MS Project, Process Improvement, PMO, SDLC, Six Sigma, CMMI, SharePoint, Microsoft Office, Vendor Management, Contract Management, IT Strategy, Project Planning, Analysis, Business Process, Business Intelligence, Requirements Gathering, Project Portfolio..., Risk Management, Cross-functional Team..., CRM, Requirements Analysis, Program Management, Visio, Software Documentation, Software Project..., Business Analysis, Project Management, Business Process..., Quality Assurance, Information Technology, ITIL, Governance, Change Management, IT Management, Data Warehousing, Integration, Process Engineering, Resource Management, Disaster Recovery, Business Requirements, Leadership, IT Service Management, Management, Agile Project Management, Enterprise Architecture, Systems Analysis, Consulting, ERP, Microsoft Project
Education
Rockhurst University 1992 — 1995
MBA
Kansas State University 1986 — 1990
B.S.
Blue Cross Blue Shield of Kansas City June 2009 - Present
Blue Advantage Plus January 2015 - Present
Cobalt Ventures November 2014 - Present
TriWest Healthcare Alliance September 2014 - Present
Blue Venture Fund June 2009 - Present
Blue Cross Blue Shield of Kansas City January 2008 - May 2009
Blue Cross Blue Shield of Kansas City March 2005 - December 2007
Blue Cross Blue Shield of Kansas City September 1999 - March 2005
Blue Cross Blue Shield of Kansas City July 1993 - September 1999
Ernst & Young 1989 - 1992
Skills
Executive Management, Profit/Loss..., Strategic Planning, Problem Solving, Healthcare, Corporate Finance, Board of Director..., Risk Management, Strategy, Forecasting, Organizational..., Change Management, Contract Negotiation, Process Improvement, Leadership Development, Employee Benefits, Budgets, Business Strategy, Internal Controls, Vendor Management, Auditing, Cross-functional Team..., Financial Analysis, Insurance, Human Resources, Board of Directors, Leadership, New Business Development, Management Consulting, Business Development, Analysis, Financial Reporting, Business Process..., HIPAA, Mergers & Acquisitions, Finance, Project Management, Managerial Finance, Health Insurance, Business Analysis, Performance Management, Business Process, Financial Services, Provider Relations, Investments, Medicaid, Governance, Medicare, Recruiting, Management
Education
Kansas State University 1985 — 1989
BSBA, Accounting & Pre-Law
Keyhole Software June 2010 - Present
Papa Murphy's Pizza January 2005 - Present
Blue Cross Blue Shield of Kansas City 2008 - 2010
Aquila 1999 - 2002
Levi, Ray & Shoup, Inc 1997 - 1999
Lockheed Martin 1991 - 1997
ESL 1986 - 1991
Skills
Spring, Hibernate, Maven, Eclipse, Java, Agile, Scrum, J2EE, TDD, C#, Fitnesse, Google Apps, Liferay
Education
California Polytechnic State University-San Luis Obispo 1991 — 1997
MS, Computer Science
California Polytechnic State University-San Luis Obispo 1981 — 1986
BS, Computer Science
Union Pacific Railroad Systems AnalystQA Technologies2000 - 2006
State of North Dakota January 2001 - August 2002
American Family Insurance January 2000 - January 2001
Blue Cross Blue Shield of Kansas City October 1998 - December 1999
Trans World Airlines August 1989 - October 1998
Farmland Industries May 1980 - August 1989
DST Systems May 1977 - May 1980
Southwestern Bell June 1976 - February 1977
Skills
Program Management, COBOL, DB2, SOA, SQL, Mainframe, Project Management, IEF, Business Analysis, Requirements Analysis, SDLC, Data Modeling
Education
Emporia State University 1973 — 1976
B.S., Mathematics
Tallgrass Creek April 2007 - Present
George K. Baum & Company 2006 - 2007
Planned Parenthood of Kansas and Mid-Missouri 2005 - 2006
Blue Cross Blue Shield of Kansas City 1998 - 2005
Sprint PCS 1995 - 1998
Education
LaSalle University 1998 — 2000
Masters, Public Relations
LaSalle University 1995 — 1998
Bachelors, Public Relations
Emporia State University 1982 — 1986
Bachelors, Voice Performance
Argus Health Systems 2002 - Present
Blue Cross Blue Shield of Kansas City 2000 - 2002
Carter Companies 1998 - 2000
Skills
Pharmacy Benefit..., Medicare Part D, Managed Care, Healthcare, Medicaid, SDLC, Health Insurance, Software Documentation, Medicare, HIPAA, Healthcare Information..., Disease Management, Healthcare Industry, Pharmacy, Insurance
Education
Benedictine College 1991 — 1995
BA, Journalism/Theatre Arts
Benedictine College 1991 — 1995
Blue Cross and Blue Shield of Kansas City April 2014 - Present
Blue Cross Blue Shield of Kansas City November 2009 - April 2014
Sprint Nextel June 2006 - March 2009
Sprint April 2004 - June 2006
Sprint August 1999 - April 2004
Sprint PCS July 1998 - August 1999
AT&T 1991 - 1998
Skills
Process Improvement, Customer Service, Strategic Planning, Project Management, Visio, Data Analysis, Quality Assurance, Management, Vendor Management, Training, Access, Leadership, Budgets
Education
Johnson County Junior College
Baker University
MBA
University of Missouri-Columbia
BSBA
Blue Cross Blue Shield of Kansas City March 2012 - Present
Blue Cross and Blue Shieldof Kansas City 1998 - 2004
Skills
Hospitals, Health Insurance, HIPAA, Provider Relations, Network Development, Medicare, Managed Care, Healthcare, Healthcare Management, Medicaid, Healthcare Information..., Healthcare Consulting, Healthcare Industry, HMO, Health Policy
Education
Iowa State University 1986 — 1991
BA, Finance
Blue Cross Blue Shield of Kansas City February 2011 - Present
KGP Logistics July 2010 - February 2011
Sprint February 2006 - March 2008
Sprint North Supply (previously Embarq Logistics, now KGP) March 1998 - February 2006
Sprint North Supply (previously Embarq Logistics, now KGP) January 1993 - February 1998
Skills
Cross-functional Team..., Product Management, Microsoft Office, Management, Product Marketing, Forecasting, Budgets
Education
Baker University
Bachelor of Science, Business, Economics
Sogeti Group May 2014 - Present
Online Insurance Corporation March 2010 - Present
Midwest Health Agents January 2009 - February 2012
CommissionBuilder.com January 2009 - March 2010
Blue Cross Blue Shield of Kansas City July 2003 - January 2009
Skills
Project Management, Scrum, Health Insurance, Insurance, Marketing, Sales, Term Life Insurance, Disability Insurance, Life Insurance, Medicare, Commercial Insurance, Property & Casualty..., Employee Benefits, Underwriting, Claim, Long-term Care, Fixed Annuities, Retirement Planning, Health Savings Accounts, 401k, Strategic Planning, Healthcare, Brokers, Account Management, Organizational...
Education
Graceland University
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Longview Community College
Associate of Arts (A.A.)
Truman High
Waddell & Reed January 2015 - Present
Waddell & Reed August 2012 - December 2014
Kansas City Southern Railway January 2012 - August 2012
Bears Baseball May 2007 - July 2012
Stick & Stones Bar & Grill October 2009 - January 2012
Waddell & Reed Financial Services December 2009 - December 2011
Epoch Group LLC March 2006 - June 2009
Blue Cross Blue Shield of Kansas City August 2001 - June 2009
Muddogs Baseball January 2003 - July 2006
Heartland Card Services August 2001 - March 2006
Skills
MS Project, MS Office Suite, Visual Studio 2008, COBOL, Visual Basic, Unix, Visual Studio, VB.NET, JCL, DB2, Visio, SQL, Microsoft SQL Server, Requirements Analysis, Databases, Data Warehousing, Access, Microsoft Office, SDLC, Data Analysis, Disaster Recovery, Linux, Business Analysis, Security, Program Management, Mainframe, Testing, CICS, SharePoint, Requirements Gathering, Programming, .NET, HTML, Java, Systems Analysis, Database Design, Software Documentation, Windows, Business Requirements, VSAM, Project Management, Software Project..., Software Development
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Technology Management Concentration, 3.84
University of Phoenix 2006 — 2007
Masters, Information Systems Management
Penn Valley Community College 1994 — 1998
CIS
Longview Community College 1997 — 1997
CIS
University of Central Missouri 1990 — 1993
Bachelor of Science, Business Administration (Computer Information Systems)
Park University 1989 — 1989
CIS
Park University 1982 — 1984
CIS
IBM Global Services October 2000 - November 2008
sanofi-aventis July 1986 - October 2008
Marion Merrell Dow 1989 - 1992
Blue Cross Blue Shield of Kansas City August 1971 - June 1986
Skills
Vendor Management, IT Management, Disaster Recovery, Process Improvement, Business Analysis, Project Management, Cross-functional Team...
Education
Shawnee Mission West 1965 — 1965
Olathe High School 1962 — 1965
Columbia College
BA, BUSINESS ADMINISTRATION
PENN VALLEY COMMUNITY COLLEGE
AA, Mid Management
Blue Valley Hospital October 2014 - Present
Blue Valley Hospital November 2005 - Present
Doctors Hospital June 2003 - November 2005
Health Midwest Comprehensive Care 1997 - 2003
Blue Cross Blue Shield of Kansas City 1994 - 1997
Cal-Lica Insurance Services / LM Insurance Agency, Inc. 1991 - 1994
Western States Adminstrator 1982 - 1991
Skills
Medical Billing, Healthcare, Healthcare Management, EMR, Customer Service, Outlook, EHR, Hospitals, HIPAA, Medicare, Healthcare Information..., Revenue Cycle, Healthcare Consulting, Physician Relations, Medicaid, CPT, Practice Management, Managed Care, ICD-9, Quality Improvement, Informatics, Medical Records, Invoicing, Medical Coding, Software Documentation, Medicine, Medical Terminology, Accounts Receivable, Clinical Research, Credentialing, Data Entry, Emergency Medicine, Employee Benefits, Healthcare Industry, Patient Safety, Performance Improvement, Physicians, Software Implementation, Surgery
Education
Fresno City College 1984 — 1987
Accounting
Blue Cross Blue Shield of Kansas City March 1995 - Present
Truman Medical Center January 1985 - March 1995
Education
Longview Community College 1987 — 1989
Business
University of Missouri-Kansas City 1985 — 1987
Business
Missouri State University 1984 — 1984
Business
Humana of Kansas City Market Medical OfficerHumana of Kansas CityDecember 2008 - Present
Argus Health Systems February 2007 - November 2008
Blue Cross Blue Shield of Kansas City November 1998 - January 2005
Education
University of Cincinnati College of Medicine 1981 — 1985
M.D.
The Ohio State University 1979 — 1981
Ph.D., Neuroanatomy
The Ohio State University 1975 — 1979
M.Sc., Anatomy
Denison University 1971 — 1975
B.S., Biology and French
Blue Cross Blue Shield of Kansas City April 2002 - Present
Skills
Insurance, Health Insurance, Health Savings Accounts, Disability Insurance, Medicare, Claim, Term Life Insurance, Employee Benefits, Managed Care, Commercial Insurance, Life Insurance, Health Care Reform, Benefits Administration, Underwriting, Brokers
Education
Baker University
Shelter Insurance Companies July 2009 - Present
YRC Worldwide, Inc. July 2000 - October 2008
Blue Cross Blue Shield of Kansas City May 1993 - April 1998
AT&T August 1987 - July 1992
Mutual Benefit Life May 1986 - August 1987
Federal Reserve Bank of Kansas City August 1984 - May 1986
Skills
COBOL, CICS, JCL, DB2, IMS DB/DC, WebSphere MQ, XML, Data Analysis, Business Analysis, Java Enterprise Edition
Education
DeVry Institute 1981 — 1984
BS, Computer Science
Johnson County Community College 1978 — 1980
Associate of Arts (A.A.), Business/Office Automation/Technology/Data Entry
Olathe School District August 2012 - Present
Olathe School District June 2011 - Present
Blue Cross Blue Shield of Kansas City March 1982 - May 2011
Blue Cross Blue Shield of Kansas City February 1982 - May 2011
Skills
Data Warehousing, ETL, Datastage, Access, Problem Solving, Unix, Testing, Data Management, Data Mining, Software Documentation, Active Directory, MS Project, Training, Business Intelligence, Sybase, Software Development, COBOL, Visio, Business Process, Business Analysis, Process Improvement, Data Analysis, Analytics, Requirements Gathering, SharePoint, SDLC, DB2, Vendor Management, Data Modeling, Crystal Reports, Microsoft SQL Server, Database Design, Requirements Analysis, Analysis, Data Integration, Databases, Program Management, Systems Analysis, SQL
Education
Baker University 1997 — 1998
BSM, Management
Longview Community College 1975 — 1977
Associate, Data Processing
Cooper Farms June 2014 - Present
SAIC, INT'L March 2010 - Present
QinetiQ January 2006 - November 2009
Blue Cross Blue Shield of Kansas City 1993 - 2006
University of Kansas Medical Center 1992 - 1995
Skills
Vendor Management, Disaster Recovery, IT Management, SharePoint, Business Intelligence, Visio, Business Process..., Security, PMP, Process Improvement, Windows Server, Cross-functional Team..., ITIL, SDLC, Telecommunications, Active Directory, Help Desk Support, Virtualization, Business Analysis, IT Strategy, Microsoft Exchange, Enterprise Architecture, Network Security, Data Center, Technical Support, Troubleshooting, Servers, Solution Architecture, VMware
Education
Arizona State University 1967 — 1974
BA, Secondary Ed; Business Ed.
DST Healthcare July 2015 - Present
Blue Cross Blue Shield of Kansas City December 2012 - December 2014
Independent Consultant May 2010 - October 2012
Deutsche Asset Management March 1998 - April 2009
Skills
Portfolio Management, Valuation, Equity Research, Investments, Investment Strategies, Capital Markets, Asset Managment, Financial Modeling, Mutual Funds, Alternative Investments, Hedge Funds, Asset Management, Equity Valuation, Business Analysis, Foreign Languages, Financial Analysis, Portuguese, Korean, Forecasting, Equity Capital Markets, Strategy, Consulting, Health Insurance, Healthcare, Competitive Analysis, Market Analysis, Investment Management, Equities, Analysis, Finance, Bloomberg, Asset Allocation, Due Diligence, Management, Business Strategy, Financial Markets, Financial Services, Emerging Markets, Venture Capital, Management Consulting, Strategic Planning, Research, Data Analysis, Securities, Business Intelligence, Microsoft Office, Economics, Nonprofits, Market Research
Education
Boston University Questrom School of Business
MS
The University of Chicago
BA
Blue Cross Blue Shield of Kansas City October 2010 - Present
RiverPoint August 2009 - October 2010
BlueScope Steel 2007 - 2009
J.P. Morgan Retirement Plan Services 2004 - 2007
ECOM 2004 - 2004
Manpower Office Professionals 2003 - 2004
Sprint 1999 - 2003
UMB Bank 1997 - 1999
Skills
Visio, Business Process, Software Documentation
Education
Friends University 1998 — 1999
Masters, Management & Information Systems
University of Missouri-Kansas City
Bachelor of Arts, Business Administration, Finance
Wells Fargo September 2015 - Present
Wells Fargo May 2013 - Present
Apollo Group August 2010 - May 2013
Safeway January 2007 - August 2010
Pinnacle West Capital Corporation 2004 - 2007
First National Bank of Omaha 2000 - 2004
Blue Cross Blue Shield of Kansas City August 1999 - September 2000
DST Systems, Inc. June 1995 - August 1999
Skills
IT Audit, Sarbanes-Oxley Act, CISA, Internal Audit, Enterprise Risk..., Internal Controls, Auditing, Sarbanes-Oxley, COSO, COBIT, SAS70, Access Lists, Risk Assessment, Risk Management, PCI DSS, Business Process..., Management, Process Improvement, Quality Assurance, Information Security..., Governance, Leadership, Financial Risk
Education
University of Phoenix 2010 — 2012
Master's degree, Accounting
Columbia College 1996 — 1999
BSBA, Management Information Systems and Business Management
HealthFitness August 2012 - Present
Blue Cross Blue Shield of Kansas City July 2011 - September 2012
Quest Diagnostics September 2010 - March 2011
Salus Rehab April 2007 - June 2010
Skills
Wellness, Customer Service, Marketing, Sales, Management, Health Promotion, Fitness, Health Education, Wellness Coaching, Cpr Certified, Healthcare, Time Management
Education
Kansas State University 2002 — 2006
BS, Kinesiology
Blue Cross and Blue Shield of Kansas City May 2015 - Present
Blue Cross Blue Shield of Kansas City April 2010 - April 2015
Government Employees Health Association January 1996 - August 2009
Government Employees Hospital Association January 1994 - January 1996
Government Employees Hospital Association January 1986 - January 1994
Skills
Project Management, Software Development, SDLC, Visio, Business Process, PMO, Vendor Management, Business Analysis, Requirements Gathering, Software Documentation, PMP, Integration, Process Improvement, Management, SharePoint, Requirements Management, Resource Management, Data Warehousing, Requirements Analysis, Project Portfolio..., Systems Analysis, IT Strategy, Enterprise Architecture, MS Project, Team Leadership, Program Management, Software Project..., Disaster Recovery, Business Requirements, Access, Health Information..., Cross Functional Team..., Strategic Planning, Software Product..., Software Solutions, Business Process..., ITIL, User Acceptance Testing, Business Intelligence, Agile Project Management, IT Management, Governance, Problem Solving, Implementation..., Certified Scrum Master...
Education
Keller Graduate School of Management of DeVry University 1995 — 1997
Masters, Project Management
Missouri State University 1982 — 1986
BS, Computer Information Systems
Raytown High School 1980 — 1982
Blue Cross Blue Shield of Kansas City October 1997 - Present
Blue Cross August 1976 - April 2013
Blue Cross Blue Shield of Kansas City 1976 - April 2013
St. Paul's Episcopal Church 1999 - 2013
Blue Cross Blue Shield of Kansas City 1987 - 1997
Skills
Medicare, Health Insurance, Provider Relations, HIPAA, Medicaid, Managed Care, Healthcare, Insurance, Health Care Reform, Claim, Utilization Management, Health Policy, PPO, Behavioral Health, Healthcare Consulting, Healthcare Industry, HMO, Network Development, TRICARE, ICD-9, Healthcare Management, Credentialing, CPT, Medicaid Managed Care, Medical Terminology, Healthcare Reimbursement, Physician Relations, Revenue Cycle, EMR, Physicians, Medical Billing, NCQA, Medical Coding, Informatics, Medical Compliance
Education
Drake University 1970 — 1974
Bio-Psychology
New Trier High School 1966 — 1970
Texas Health Resources September 2013 - Present
Banner Health August 2011 - September 2013
Blue Cross Blue Shield of Kansas City April 2010 - 2011
Blue Cross Blue Shield of Florida April 2008 - April 2010
Humana August 2005 - April 2008
EMS 2001 - 2005
Skills
Healthcare, Managed Care, Healthcare Information..., Disease Management, Healthcare Management, Hospitals, Data Analysis, Healthcare Consulting, HIPAA, Health Insurance, Medicare, Health Policy, Process Improvement, Utilization Management, Healthcare Industry, EMR, Informatics, Provider Relations, Medicine, Physicians, Medicaid, Quality Improvement, Physician Relations, Credentialing, EHR, HMO, Pharmacy Benefit..., Practice Management, Revenue Cycle, PPO, Network Development, Accountable Care, Clinical Research, Health Information..., Internal Medicine, NCQA, Patient Safety, Strategic Planning, Leadership
Education
The University of Texas at Dallas 2004 — 2006
Master of Business Administration (M.B.A.)
University of Tennessee-Health Science Center College of Medicine 1996 — 2000
Internal Medicine and Pediatrics Residency
University of Missouri-Columbia School of Medicine 1992 — 1996
Doctor of Medicine (M.D.)
Creighton University 1989 — 1992
Bachelor's Degree, Pharmacy
Bukaty Companies November 2013 - Present
Bukaty Companies January 2013 - Present
Academy of Nutrition and Dietetics August 2014 - May 2015
Midtown Athletic Club Overland Park August 2009 - August 2013
Stowers Institute for Medical Research February 2012 - January 2013
Well Life at Work August 2011 - December 2012
Blue Cross Blue Shield of Kansas City February 2011 - December 2012
Skills
Wellness, Fitness, Health Education, Customer Service, Employee Wellness, Personal Training, Healthcare, Fitness Training, Wellness Coaching, Public Speaking, Marketing, Direct Sales, Event Planning, Employee Benefits, Health Promotion, Exercise Physiology, Account Management, Employee Wellness..., Strategic Planning, Sales, Coordinating Events, HIPAA, Corporations, SQL, Data Management, Public Health..., Customer Retention, Client Retention, Customer Relations, HITECH, SaaS
Education
University of Kansas School of Medicine 2012 — 2015
Master of Science (M.S.), Health Informatics
Emporia State University 2006 — 2009
Bachelor of Science (BS), Health Promotion
Hoisington High School 2001 — 2005
Homestead Motors September 2014 - Present
VinSolutions May 2011 - Present
Government July 2009 - April 2011
Blue Cross Blue Shield of Kansas City March 2000 - July 2009
Skills
Technical Support, Blackberry Enterprise..., Vendor Management, Troubleshooting, Call Centers, Process Improvement, Telecommunications, Software Documentation, System Administration, Windows Server, Help Desk Support, Windows 7, Active Directory, Windows XP, Servers, Network Administration, Salesforce.com, Microsoft Exchange, Visio
Education
DeVry University-Missouri 1997 — 2000
Bachelor of Science (B.S.), Telecommunications Management
Devry University of Kansas City 1997 — 2000
Bachelor's of Science in Telecommunications, Telecommunications Management
WaterOne October 2004 - Present
CONEXIS June 2004 - June 2010
Blue Cross Blue Shield of Kansas City February 2000 - June 2004
Skills
Oracle, SQL, Microsoft SQL Server, Databases, SDLC, Database Administration, SharePoint, SSIS, SSRS, Database Design, T-SQL, Data Warehousing, Disaster Recovery
Education
DeVry University-Missouri 1998 — 2001
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Independent Contractor April 2011 - Present
Workforce Walker Personnel January 2006 - April 2007
Yellow Roadway Corporation (YRC) September 2003 - May 2005
Blue Cross Blue Shield of Kansas City May 1999 - August 2003
Education
Rockhurst University 2000 — 2003
MBA
Drake University 1995 — 1999
BSBA
Blue Cross Blue Shield of Kansas City May 2011 - Present
GEHA 2003 - 2011
MidAmerica HealthNet 1996 - 2003
LaHood and Associates 1992 - 1996
Site Oil Company 1990 - 1992
City of Shawnee 1988 - 1990
Skills
Business Analysis, Medicare, SDLC, Managed Care, Employee Benefits, COBOL, Visio, Requirements Gathering, Claim Investigation, SBA, Software Documentation, Trizetto, Customer Service, Team Building, Process Improvement, Strategic Planning, Data Warehousing, Research, Project Management
Education
Madison University
Johnson County Community College
Spartan College of Aeronautics and Technology
Aetna December 2013 - Present
Coventry Health Care January 2012 - Present
Blue Cross Blue Shield of Kansas City July 2005 - January 2012
Skills
Health Insurance, Insurance, Access, Microsoft Excel, Analysis, Data Analysis, Financial Analysis, Microsoft Word, Actuarial Science
Education
Missouri State University 2002 — 2005
Master of Science (MS), Mathematics
Evangel University 1998 — 2002
bs, math
North Kansas City Hospital June 1993 - Present
Blue Cross Blue Shield of Kansas City 1995 - 1997
Skills
Clinical Documentation, Utilization Review, Healthcare, Medicare, EMR
Education
University of Kansas 1991 — 1993
Bachelor of Science (B.S.), Health Information Management
Labette Community College 1990 — 1991
Blue Cross and Blue Shield of Kansas City January 2014 - Present
Blue Cross Blue Shield of Kansas City August 2011 - December 2013
Borders 2008 - 2010
Kansas Legislative Research Department January 2008 - August 2008
Skills
Policy, Analysis, Training, Research, Microsoft Office, Microsoft Excel, Statistics, PowerPoint, Legislation, R, Public Speaking, Editing
Education
University of Kansas 2008 — 2010
M.A., Political Science
Baker University 2002 — 2007
Bachelor's degree, Political Science and Government
Peace & Fellowship Community Church August 2010 - Present
Blue Cross Blue Shield of Kansas City March 2010 - June 2011
Blue Cross Blue Shield of Kansas City January 2000 - January 2010
Skills
Teaching, Microsoft Office, Public Speaking, Writing, Strategic Planning, Human Resources, Coaching, Nonprofits, Leadership Development
Education
Friends University 1998 — 2000
Masters, Business Management
Park University 1973 — 1975
Bachelor's degree Social Work
Saint Lukes Hospital June 2012 - Present
Saint Lukes Hospital 2012 - Present
Private Employer November 2011 - June 2012
Blue Cross Blue Shield of Kansas City October 2002 - January 2008
Skills
ACLS, Acute Care, BLS, Critical Care, EMR, Healthcare Management, Inpatient, Medical/Surgical, Medication...
Education
Avila University 2008 — 2012
Bachelor of Science, Nursing
Blue Cross Blue Shield of Kansas City June 2004 - Present
Blue Cross Blue Shield of Kansas City 2000 - 2004
Blue Cross Blue Shield of Kansas City 1998 - 2000
Child Health Corporation of America July 1995 - February 1998
Skills
SDLC, Data Warehousing, Process Improvement, Business Process, Business Analysis, Requirements Analysis, Data Analysis, Visio, Data Modeling, Analysis, SQL, Business Process..., Systems Analysis, Software Project..., Vendor Management, Business Intelligence, Business Requirements, MS Project, Software Documentation, Databases, Integration, Requirements Gathering, Database Design, Access, Microsoft SQL Server, SharePoint, Training, Business Objects, CRM, Management, Software Development, Testing, DB2, Agile Project Management, ITIL, PMP, Disaster Recovery, PMO, Agile Methodologies
Education
Friends University 1999 — 2000
Master's, Management Information Systems
The University of Kansas 1993 — 1994
Bachelor's Degree, Health Information/Medical Records Administration/Administrator
Wichita State University 1988 — 1993
Health Services/Allied Health/Health Sciences, General
Blue Cross Blue Shield of Kansas City January 1997 - Present
Education
Baker University
Blue Cross Blue Shield of Kansas City October 2007 - Present
Blue Cross Blue Shield of Kansas City September 2005 - October 2007
Skills
SharePoint Designer, Pharmacy Benefit..., Health Insurance, Microsoft Office, Customer Service
Education
Bellevue University 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management, 3.4
Johnson County Community College 2002 — 2010
Associate of Science (A.S.), Medical Office Management/Administration, 3.0