Blue Cross Blue Shield of Massachusetts
Industry: Company
DescriptionBlue Cross Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. Headquarters: Boston, Massachusetts, United States CEO: Andrew Dreyfus (7 Sep 2010–) Revenue: 6.8 billion USD (2015) Founder: Blue Cross Blue Shield Association Subsidiaries: Blue Cross and Blue Shield of Massachusetts HMO Blue Inc., Blue Benefit Administrators of Massachusetts Parent organization: Blue Cross Blue Shield Association
Blue Cross Blue Shield of Massachusetts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Massachusetts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,210 Blue Cross Blue Shield of Massachusetts employees in database. Find out everything there's to know about Blue Cross Blue Shield of Massachusetts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Massachusetts Employees
Latitudes 2009 - Present
Schneider Electric December 2006 - Present
Latitudes 2009 - 2015
IBM 1999 - 2001
IBM 1996 - 1999
Blue Cross Blue Shield of Massachusetts 1994 - 1996
Sprout Group 1990 - 1994
Fowler, Goedecke, Ellis & O'Connor, Inc. 1986 - 1990
Skills
HR Operations, HR Business Partner, HR Generalist, HR Consulting, Implementation and..., Organizational..., Employment Law, Compensation and..., Employee Engagement, Global Operations, HR Policies, On-Boarding, Recruitment/Retention, Training and Development, Team Building, Customer Relations, Employee Communications, Project Management, Employee Relations, Personnel Management, Onboarding, Human Resources, Office Management, Training, Recruiting, Cross-functional Team..., Internal Communications, Performance Management, Strategy, Customer Service, Talent Management, Executive Search, Access, SAP HR, Marketing, Management, Teamwork
Education
Suffolk University 2010 — 2013
Master of Science (MSHR), Human Resource
Northeastern University 1991 — 1995
Bachelor of Science (BS), Business Administration
Melrose High School
Office of Research Administration and Finance , Northeastern University September 2015 - Present
Blue Cross Blue Shield of Massachusetts May 2015 - August 2015
Skills
Java, HTML, C++, MySQL, SQL, C, FTK, EnCase, Microsoft Office, Wireshark, Matlab, Nmap, ProDiscover, Snort, Aircrack, Nessus, OpenVAS, Teamwork, Mobile Security, Information Security, HIPAA, IT Risk Management
Education
Northeastern University 2014 — 2016
Master's in Information Assurance, Computer and Information Systems Security/Information Assurance
University of Mumbai 2009 — 2013
Bachelor of Engineering, Information Technology
Blue Cross Blue Shield of Massachusetts March 2014 - Present
Boston Scientific June 2011 - March 2014
Stonehill College January 2011 - May 2011
Rockland Trust Company September 2010 - May 2011
Stonehill College February 2009 - December 2010
Rockland Trust Company June 2009 - August 2010
The Dennis Village Mercantile April 2005 - May 2010
Skills
Access, Microsoft Excel, Microsoft Word, Crystal Reports, PowerPoint, Matlab, LaTeX, Java, Analysis, Management, Forecasting, Finance, Budgets, SPSS, Accounts Payable, Statistics
Education
Northeastern University 2013 — 2014
Applied Mathematics
Stonehill College 2007 — 2011
Bachelor of Science, Mathematics
Donna's LoveBites July 2010 - Present
Blue Cross Blue Shield of Massachusetts May 1993 - August 2011
Skills
Dessert Catering, Pies, Tarts, Cake..., Cakes, Cookies, Event Management, Health Insurance, Cupcakes, Baking, Health Policy, Recipes, Continuing Education, Business Strategy, New Business Development, Outlook, Microsoft Office, Microsoft Word, Healthcare, Culinary Skills, Public Speaking, Cake Decorating, Bakery, Customer Service, Microsoft Excel, Food, Teaching, Managed Care, Population Health, Data Entry, Wedding Cakes, Tarts, Catering, Management, Event Planning, Bread, Parties, Birthday Cakes, Chocolate, Pastry, Cooking, Menu Development, Food Service, Ingredients, Desserts, Leadership, Food Industry, Food Safety, Social Networking, Budgets, Team Building, Recipe Testing
Education
Northeastern University
Shell August 2015 - Present
Talbots June 2013 - Present
Draper Laboratory April 2008 - June 2013
Blue Cross Blue Shield of Massachusetts May 1999 - April 2008
Skills
Contract Negotiation, Purchasing Negotiation, FAR compliance, Sales, Government Contracting, PeopleSoft, Market Research, FAR, Sourcing, Process Improvement, Analysis, Cross-functional Team..., Leadership, Purchasing, Procurement, Customer Service, Proposal Writing
Education
Northeastern University
Bachelor of Science (B.S.), Corporate and Organizational Leadership, summa cum laude
Project Manager III August 2013 - Present
Blue Cross Blue Shield of Massachusetts March 2007 - August 2013
Skills
Healthcare, Process Improvement, Managed Care, Program Management, Business Analysis, SDLC, Project Management, Healthcare Information..., Visio, Software Documentation, PMP, PMO, HIPAA, Vendor Management, Cross-functional Team..., Leadership, Access, MS Project, Management, Healthcare Management, Health Insurance, Team Building, Quality Improvement, Program Development, Healthcare Industry, Customer Service, Outlook, Project Portfolio..., Business Process..., PowerPoint, Microsoft Excel, Microsoft Word, Performance Improvement, Microsoft Office
Education
Northeastern University 2003 — 2005
Master of Public Administration (MPA)
Northeastern University 1998 — 2003
Bachelor's degree, Health/Health Care Administration/Management
Granite Telecommunications August 2011 - Present
Granite Telecommunications August 2011 - Present
TNCI May 2011 - August 2011
Taj Hotel Boston April 2011 - May 2011
Blue Cross Blue Shield of Massachusetts July 2008 - May 2010
BLUE CROSS BLUE SHIELD OF MASSACHUSETTS July 2008 - May 2010
CSN Stores July 2007 - December 2007
NORTHEASTERN UNIVERSITY STUDENT AFFAIRS OFFICE July 2006 - December 2006
VOLPE DEPARTMENT OF TRANSPORTATION June 2002 - April 2006
Skills
Human Resources, Payroll, Time Management, New Hire Orientations, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Public Speaking, Benefits Administration, Project Management, Customer Service, Employee Benefits, Employee Relations, Event Planning, Interviews, Outlook, Recruiting, Retail, Social Media, Training
Education
Emmanuel College 2012 — 2017
Master's degree, Human Resources Management
Northeastern University 2003 — 2008
Bachelor of Arts, Communications
BCBSMA September 2014 - Present
Blue Cross Blue Shield of Massachusetts November 2013 - September 2014
Blue Cross Blue Shield of Massachusetts April 2013 - November 2013
BCBSMA 2001 - 2010
Skills
Health Insurance, Strategic Planning, Customer Service, Software Documentation, Call Centers, Marketing Communications, Social Media, Organizational..., Public Speaking, Training, Leadership, Process Improvement, Program Management, Insurance, Coaching, Healthcare, Employee Benefits
Education
Northeastern University
Leadership
American Well September 2014 - Present
Blue Cross Blue Shield of Massachusetts April 2013 - May 2014
Go-to-Market Solutions November 2010 - March 2013
Healthmaster Holdings LLC August 2009 - September 2010
Chi Solutions Inc July 2005 - July 2009
Quest Diagnostics January 2003 - July 2005
Blue Cross Blue Shield of Massachusetts January 1999 - October 2002
Healthmaster Holdings LLC December 1994 - December 1998
Quest Diagnostics January 1992 - December 1994
Education
Northeastern University 1990 — 1992
Bachelor of Science (BS), Entrepreneurship and Business Management
Tufts Health Plan – Network Health February 2013 - Present
Blue Cross Blue Shield of Massachusetts November 2011 - February 2013
Blue Cross Blue Shield of Massachusetts February 2008 - November 2011
Blue Cross Blue Shield of Massachusetts February 2006 - January 2008
Skills
PowerPoint, Microsoft Excel, Research, Public Health, Data Analysis, Microsoft Word, Microsoft Projects, Outlook, Presentations, Multilingual, Public Speaking, Community Outreach, Healthcare Management, Spanish, MS Project, Management, Healthcare, Leadership, Microsoft Project, Process Improvement, Program Management, Project Management
Education
Northeastern University 2009 — 2012
Master of Public Health (MPH), Public Health
Northeastern University 2003 — 2007
Bachelor of Science (BS), Business Health Managment
Department of Transional Assistance April 2013 - Present
Executive Office of Health and Human Services September 2011 - December 2011
Blue Cross Blue Shield of Massachusetts 2002 - 2004
Skills
Team Leadership, Policy Analysis, International..., Financial Analysis, Foreign Policy Analysis, International..., Public Policy, Non-profits, Nonprofits
Education
Northeastern University 2010 — 2012
Master of Public Administration (M.P.A.), Political Science and Government, 3.21
University of Massachusetts Boston 2006 — 2010
Bachelor's degree, Political Science and Communications, 3.06
Real Estate Door May 2015 - Present
ZipRealty 2012 - 2014
Blue Cross Blue Shield of Massachusetts February 2006 - March 2009
Blue Cross Blue Shield of Massachusetts 2005 - 2006
Blue Cross Blue Shield of Massachusetts 2003 - 2005
Blue Cross Blue Shield of Massachusetts 2000 - 2003
Skills
Contract Negotiation, Negotiation, Customer Service, Real Estate, Sales, Sellers, Short Sales, First Time Home Buyers, Property Management, Residential Homes
Education
Northeastern University
Associate of Science (A.S.), Business Administration and Management, General
Southeastern Regional Technical Institute
Medical Assistant
Blue Cross Blue Shield of Massachusetts April 2011 - Present
Blue Cross Blue Shield of Massachusetts September 2010 - April 2011
Blue Cross Blue Shield of Massachusetts March 2004 - September 2010
Skills
Underwriting, Insurance, Health Insurance, Employee Benefits, Process Improvement, Medicare, Risk Management, Managed Care, Data Analysis, HIPAA, Business Analysis, Team Building, Microsoft Office, Healthcare, Project Management, Financial Analysis
Education
Northeastern University 2012 — 2014
Master of Science (M.S.), Leadership - Health Management
University of Phoenix 2005 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Massachusetts Boston 1999 — 2003
Bachelor of Science (B.S.), Finance
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Northeastern University August 2011 - May 2013
Curaspan Health Group May 2012 - 2012
Infosys January 2008 - May 2011
Skills
Informatica, Cognos ReportNet, SAS/SQL, Oracle SQL, Java, SQL Server, Microsoft SQL Server, GWT, servlets, SQL, SAS programming, Servlets, Oracle
Education
Northeastern University 2011 — 2013
master in Information system, Information system
Rajasthan University 2003 — 2007
Bachelor of Computer Science, Computer Science
Blue Cross Blue Shield of Massachusetts June 1986 - Present
Skills
ADP, Employee Benefits, Benefits Administration, Workday, Vendor Relationships, Testing, ADP Payroll, Health Insurance, Payroll, Policy, Change Management, Human Resources, Onboarding, Process Improvement, Auditing, Personnel Management, HRIS, Management, Vendor Management, Accounting, Administration, PeopleSoft, Workforce Planning, Insurance, Access, Employee Relations
Education
Northeastern University
Accounting
Shea High School
Maxwell Health October 2014 - Present
Digital Benefit Advisors/Digital Benefits Marketplace February 2013 - November 2013
Baystate Financial Services, LLC March 2004 - December 2012
Choice Strategies, a division of WageWorks 2002 - 2004
Arthur J. Gallagher and Co. 2001 - 2002
Aetna 2000 - 2001
Allmerica 1999 - 2001
Private Healthcare Systems 1998 - 1999
Blue Cross Blue Shield of Massachusetts May 1991 - November 1997
Benefits Consultant 1988 - 1991
Skills
Senior Executive..., Leadership, Employee Benefits, Health Insurance, Health Insurance..., Benefits Negotiation, Benefits Administration, Self Directed Work Teams, Disability Insurance, Life Insurance, Insurance, Sales, Account Management, Employee Wellness, Employee Engagement, Human Resources, Employee Relations, 401k, CRM, Management, New Business Development, Project Management, Change Management, Licensed Life & Health...
Education
Northeastern University 1983 — 1985
MPA, Public Administration
Utica College of Syracuse University 1979 — 1982
Bachelor's degree, Political Science and Government
Rome Catholic High 1976 — 1978
Blue Cross Blue Shield of Massachusetts 2006 - Present
Blue Cross Blue Shield of Massachusetts 2003 - 2006
Weston Regional Health Park 2002 - 2003
Managed Care Solutions 2001 - 2002
Aventura Hospital and Medical Center 1987 - 1999
Beth Israel Hospital 1992 - 1996
West Boca Medical Center 1991 - 1992
Hospital of the Good Samaritan May 1991 - August 1991
Beth Israel Hospital 1989 - 1991
Skills
Healthcare, Health Insurance, Wellness Coaching, Employee Wellness..., Healthcare Management, Health Education, Health Promotion, Clinical Research, Disease Management, Nursing, Wellness, Leadership, Case Managment, Case Management, Cardiology, Managed Care, Registered Nurses
Education
Wellcoaches School of Coaching 2012 — 2013
Certified Health and Wellness Coach
Northeastern University
BSN, Nursing
OfferBeam, Corporation June 2012 - Present
OfferBeam Corp January 2010 - October 2012
South Shore Hospital 2007 - 2012
Blue Cross Blue Shield of Massachusetts 2004 - 2009
Skills
Marketing Strategy, Social Media Marketing, B2B, Marketing, Social Media, Mobile Applications
Education
Northeastern University 1995 — 2000
Bachelor's degree, BSN
northeastern university
Atlantic Home Medical Supply Inc. May 2012 - Present
Great American Financial Resources Inc August 2008 - March 2012
L-3 Communications July 2007 - June 2008
Channel Intelligence May 2007 - June 2007
J.V. Enterprises April 2006 - October 2006
TSI Education/Writescore October 2004 - October 2005
Blue Cross Blue Shield of Massachusetts July 1985 - April 2004
Skills
Data Analysis, Problem Solving, Reseraching, Typing 55 WPM, EDI Report Processing, Office Support, Confidential Contract..., Policy Interpretation, Claims Handling, Data Entry, Outlook, Access, Word, Excel, Customer Service, Research
Education
Northeastern University
Northeastern University
Northeastern University
Northeastern University
Blue Cross Blue Shield of Massachusetts April 2013 - Present
Blue Cross Blue Shield of Massachusetts, Contractor for the Revolution Group February 2012 - April 2013
Harbor Medical Associates with Spirinet Technology September 2011 - January 2012
Cortera, Inc. April 2010 - September 2011
Blue LAN Group November 2007 - March 2009
Skills
Active Directory, Microsoft Exchange, Network Administration, Windows Server, Disaster Recovery, VPN, Servers
Education
Northeastern University 2003 — 2007
Bachelors of Science Business Administration, Management Information Systems
ITT Technical Institute 2001 — 2004
Associates in applied Science, Information Technology - Computer Network Systems
Marshfield High School
Diploma
Blue Cross Blue Shield of Massachusetts April 1984 - Present
Skills
Accounts Receivable, Finance
Education
Northeastern University
BSC, Management
University of Phoenix
MBA, Business Administration
Imprivata August 2012 - Present
Public Consulting Group January 2011 - June 2012
Blue Cross Blue Shield of Massachusetts June 2010 - January 2011
Hire Partnership July 2009 - December 2009
EF Education January 2008 - July 2008
Skills
Applicant Tracking..., Human Resources, Onboarding, College Recruiting, Event Planning, Customer Service, Microsoft Office
Education
Northeastern University 2005 — 2010
BSBA, Marketing, International Affairs
PerkinElmer, Inc. August 2015 - Present
PerkinElmer January 2013 - Present
Northeastern University September 2012 - December 2012
Information Systems Security Association (ISSA) - Northeastern University Student Chapter January 2012 - December 2012
Northeastern University August 2010 - December 2012
Blue Cross Blue Shield of Massachusetts May 2012 - September 2012
Northeastern University January 2012 - April 2012
FM Global June 2011 - December 2011
Tata Consultancy Services November 2007 - July 2010
Skills
Network Security, Security, Wireshark, SQL, Nessus, C++, Application Security, PCI DSS, Java, Computer Forensics, IT Audit, Risk Management, Oracle, Linux, Microsoft Office, Splunk, Risk Assessment, SDLC, Requirements Analysis, Testing, Vulnerability Assessment, VMware, Cisco Firewall Security, Windows, Snort, COBIT, ISO 17799, HIPAA, Information Security, Computer Security, Enterprise Software, Management, Vulnerability Management, Nmap, OpenVAS, Metasploit, Tripwire, SOX 404, FISMA, FDA
Education
PerkinElmer Inc 2015 — 2015
Manager Development Curriculum
Northeastern University 2010 — 2012
Master of Science, Information Assurance
Fr C Rodriguez Institute of Technology, New Bombay 2003 — 2007
Bachelors of Engineering, Information Technology
Birla College of Science
Higher Secondry, Physical Sciences
Holy Cross Convent School
SSC
Dighton Rehoboth School Dist October 2012 - Present
Cranston Public Schools July 1997 - October 2012
Cranston Public Schools July 2009 - June 2011
Whitman Hanson Regional School District September 1995 - June 1997
Indian Head Middle School, Whitman, Massachusetts January 1994 - June 1994
Roger Williams University July 1989 - July 1993
Blue Cross Blue Shield of Massachusetts September 1988 - June 1989
Skills
Special Education, Curriculum Development, Community Outreach, Psychology, Teaching, Leadership, K-12, Elementary Education, Policy, Interventions, Tutoring, Mental Health Counseling, Parent Education, Psychological Assessment, Customer Service, Resume Writing, Career Counseling, Mental Health, Staff Development, Child Development, Parent-Teacher..., School Psychology, Psychotherapy, Educational Leadership, Differentiated..., Public Speaking, Special Education Law, Adolescents, Learning Disabilities, Program Development
Education
Northeastern University 1995 — 1996
Certificate of Advanced Graduate Studies, School Psychology
Northeastern University 1992 — 1995
Master of Science (M.S.), Applied Educational Psychology
Northeastern University 1988 — 1989
Master of Science (M.S.), Industrial Counseling/Human Resouce Management
University of Rhode Island 1984 — 1988
BA, Psychology/Business Management
St Mary Academy/Bay View 1978 — 1984
North Shore Community College January 2006 - Present
Marian Court College June 2010 - June 2014
City of Beverly January 2006 - January 2014
North Shore Community College September 1995 - December 2000
Endicott College 1991 - 1997
Blue Cross Blue Shield of Massachusetts 1985 - 1989
Skills
Higher Education, Student Affairs, Grant Writing, Community Outreach, Customer Service, Microsoft Office, Program Development, Resume Writing, Social Services, Educational Leadership, Teaching, Admissions, Curriculum Development, Curriculum Design, Academic Advising, Staff Development, Nonprofits, Volunteer Management, Public Speaking, Fundraising, Student Development, Event Planning, Career Counseling, Research, Adult Education, Instructional Design, Editing, Grants, Program Evaluation
Education
Northeastern University
MHP, Health Care Administration/Management
Stonehill College
BS, Biology
Blue Cross Blue Shield of Massachusetts July 2013 - Present
City Year August 2012 - June 2013
Northeastern University NU.in June 2011 - November 2011
United States Senate September 2009 - December 2009
Skills
Leadership, Public Speaking, Community Outreach, Organization, Nonprofits, Higher Education, Program Development, Customer Service, Non-profits, Research, Event Planning, Microsoft Office, Event Management, Intercultural..., Team Leadership, Teamwork, Report Writing, Westlaw, LexisNexis, Healthcare
Education
Suffolk University Law School 2013 — 2017
Doctor of Law (JD)
Northeastern University 2008 — 2011
Bachelor of Arts (B.A.), History, GPA: 3.5 overall; 3.8 within History courses
Sacred Heart University 2007 — 2008
3.8
Blue Cross Blue Shield of Massachusetts February 2008 - Present
Blue Cross Blue Shield of Massachusetts May 2002 - February 2008
Blue Cross Blue Shield of Massachusetts December 1999 - May 2002
Skills
Health Insurance, Provider Relations, Employee Benefits, Medicare, Disability Insurance, Medicaid, Coaching, PPO, Healthcare Information..., Leadership, Cross-functional Team..., Training, Benefits Administration
Education
Northeastern University 2003 — 2005
Business Certificate, Business Management
Salem State College 1996 — 1998
Elementary Education
Blue Cross Blue Shield of Massachusetts May 2014 - Present
Bingham McCutchen June 2009 - May 2014
Bingham McCutchen August 1998 - June 2009
The Boston Company October 1990 - August 1998
The Boston Company August 1990 - July 1995
Skills
Data Retention, Records Management, Records, Conflicts Research, Client Intake, Microsoft Office, Accutrac, Autonomy iManage, SharePoint, Document Imaging, Retention Management, Training, Risk Management, Archival Management, Business Process..., Litigation Support, Research, Conflicts, Document Management, Process Improvement, Management, Document Review, Professional Services, Information Management, Knowledge Management, Databases, Strategy
Education
Northeastern University 1992 — 1996
Northeastern University
Business Management; Management Information Systems
Computer Coach September 1994 - Present
Blue Cross Blue Shield of Massachusetts October 1985 - September 1999
United States Coast Guard October 1980 - September 1999
Education
Northeastern University 1957 — 1962
BSBA, Business Managment
Blue Cross Blue Shield of Michigan April 2015 - Present
Blue Cross Blue Shield of Michigan February 2013 - Present
Jawood December 2010 - March 2012
Blue Cross Blue Shield of Massachusetts 1992 - 2009
Blue Cross Blue Shield of Massachusetts 1987 - 1992
Blue Cross and Blue Shield Association 1985 - 1987
Blue Cross Blue Shield of MI 1974 - 1985
Skills
Vendor Management, Process Improvement, Business Analysis, Project Management, Leadership, Budgets, SDLC, HIPAA, Program Management, Visio, Healthcare Information..., Health Insurance, Data Center, Quality Assurance, Healthcare, Management, Business Process..., PMO, PMP, IT Strategy, Requirements Analysis, Software Documentation, Cross-functional Team...
Education
Northeastern University
Business Administration
Wayne County Community College
Business Administration
Blue Cross Blue Shield of Massachusetts June 2011 - June 2011
BCBSMA March 2008 - June 2011
BCBSMA November 1999 - March 2008
BCBSMA October 1997 - November 1999
Lifespan May 1993 - October 1997
The Kendall Company May 1983 - May 1993
Education
Northeastern University
BSBA, Management
Sanofi January 2014 - Present
Blue Cross Blue Shield of Massachusetts May 2012 - 2014
Genzyme October 1998 - April 2012
Digital Equipment Corporation January 1987 - October 1998
Telesis January 1982 - January 1987
Skills
HRIS, PeopleSoft, Workday, Employee Benefits, Vendor Management, PeopleCode, SQR, PeopleTools, Toad, Compensation & Benefit, Global Delivery, Project Planning, Manager Self-Service, Employee Self Service, Software Implementation, EV4, Project Management, Taleo, Testing
Education
Northeastern University
Computer Science
UnitedHealth Group May 2013 - Present
Blue Cross Blue Shield of Massachusetts January 2012 - April 2013
UnitedHealth Group February 2005 - December 2011
NBG Services 1992 - 1993
Skills
Health Insurance, Insurance, Managed Care, Claim, Underwriting, Employee Benefits, Disability Insurance, Healthcare, HIPAA, Brokers, Risk Management, Strategic Planning
Education
Northeastern University
Bachelor of Arts (BA), History
Blue Cross Blue Shield of Massachusetts July 2012 - Present
Blue Cross Blue Shield of Massachusetts August 2011 - July 2012
Blue Cross Blue Shield of MA May 2008 - August 2011
Blue Cross Blue Shield of Massachusetts June 2006 - May 2008
Blue Cross Blue Shield of Massachusetts March 2006 - June 2006
Skills
Testing, Quality Center, Insurance, Project Management, Process Improvement, Business Analysis, Document Management, Leadership, Health Insurance, Customer Service, Software Quality..., Employee Benefits, Healthcare, Vendor Management, Microsoft Office, Test Planning, Transaction Management, Data Warehouse, Mainframe, HP Quality Center, Microsoft Excel, Microsoft Word, PowerPoint, Call Centers, Software Documentation, Analysis
Education
Northeastern University
In progress, Business
KIC Ventures April 2015 - Present
HealthEdge February 2014 - September 2014
Bose Corporation November 2013 - January 2014
Blue Cross Blue Shield of Massachusetts July 2012 - November 2013
Blue Cross Blue Shield of Massachusetts April 2007 - July 2012
MIT December 2006 - February 2007
Skills
Employment Contracts, Compliance, reward programs, citizenship, budget reconciliation, recruiting assistance, disability benefits, Benefits Administration, EEO/AA Compliance, hris database, human resources..., ADP Payroll, citrix reporting, kenexa recruiting..., e-verify, Disability Benefits, Human Resources, Employee Benefits, Onboarding, HIPAA, College Recruiting, Talent Acquisition, COBRA, Management, E-Verify, Applicant Tracking..., Succession Planning, Employee Relations, Administration, Deferred Compensation, Budget Reconciliation, Talent Management, Loyalty Programs, HRIS, Workforce Planning, Process Improvement, Recruiting, Leadership
Education
Northeastern University 2001 — 2006
Bachelor of Arts (B.A.), History- concentration early Africa/ Minor Psychology
Framingham High School
SHRM (Society for Human Resource Management) Member
American Historical Association Member
Commonwealth of Massachusetts October 2012 - Present
Bullhorn February 2011 - September 2012
Massachusetts General Hospital March 2009 - June 2010
Blue Cross Blue Shield of Massachusetts November 2007 - August 2008
Skills
Active Directory, IIS, System Administration, Windows, SQL, MS Project, MS Office Suite, Project Management, IT Operations, SDLC, Vendor Management, Disaster Recovery, Microsoft Office, Project Planning, Program Management
Education
Wentworth Institute of Technology 2012 — 2016
Coursework towards, BS Project Management
Northeastern University 2009 — 2011
Courswork towards, BS Information Technology
Northeastern University, D'Amore-McKim School of Business April 2010 - Present
Northeastern University, D'Amore-McKim School of Business July 2007 - March 2010
Blue Cross Blue Shield of Massachusetts August 2006 - July 2007
MFS Investment Management 2001 - 2006
Skills
Career Counseling, Career Development, Career Management, Coaching, Cover Letters, Job Search, Resume Writing, Interview Preparation, Job Search Strategies, Personal Branding, Training, MBTI, Career Development..., Higher Education, Student Development, Job Coaching, Data Analysis, Employee Training, Leadership, Strategy, Workshop Facilitation, Career Assessment, Interviews, Organizational..., Student Affairs, Research, Workshops, Strong Interest..., Performance Management, Mock Interviews, Resume, Organizational..., Staff Development
Education
Northeastern University
Master of Education (M.Ed.), Adult and Organizational Learning
Northeastern University
Bachelor of Science, Human Resources Management/Personnel Administration, General, magna cum laude
Oceanos September 2014 - Present
Oceanos June 2013 - August 2014
Oceanos May 2012 - May 2013
Oceanos June 2011 - May 2012
Blue Cross Blue Shield of Massachusetts June 2010 - June 2011
Nova Marketing and Promotions June 2007 - January 2008
New Century Brewing Company May 2006 - February 2007
Aviva Life Insurance Company June 2005 - December 2005
Skills
SiriusDecisions..., Program Management, Lead Generation, Demand Generation, Email Marketing, Digital Marketing, Marketing Strategy, Marketing, Project Management, Sales, New Business Development, B2B Marketing, Management, Competitive Analysis, Strategy, Business Intelligence, Market Research, Analytics, Competitive Intelligence, Online Marketing, Lead Management, Campaign Management
Education
Northeastern University
BSBA, Management and Marketing
Merrimack College August 2014 - Present
In-House Physicians August 2013 - Present
McGraw-Hill Publishing Company / Higher Education April 2009 - Present
University of Massachusetts Lowell September 1997 - Present
Blue Cross Blue Shield of Massachusetts January 2010 - May 2012
Beth Israel Deaconess Medical Center June 1998 - December 2008
Skills
Higher Education, Clinical Research, Teaching, Research, Statistics, Health Education, Public Speaking, Adult Education, Curriculum Development, Microsoft Office, Staff Development, Program Management, E-Learning, Strategic Planning, Student Development, Resume Writing, Instructional Design, Management, Healthcare, Training, Leadership
Education
Nova Southeastern University 1994 — 1997
Doctorate, Health Care Education
Northeastern University 1980 — 1984
Masters of Science, Exercise Science / Cardiovascular Physiology
University of Massachusetts Boston 1975 — 1980
Bachelor of Science, Corporate Health Promotion
University of Massachusetts Boston 1975 — 1980
Bachelor of Arts, Psychology
New England Quality Care Alliance (NEQCA) September 2014 - Present
Participate Accreditation Services 2013 - January 2015
New England Quality Care Alliance April 2014 - September 2014
Validare July 2006 - January 2013
Health Policy Commission, Commonwealth of Massachusetts 2013 - 2013
Old Colony Montessori School September 1998 - June 2010
Department of Education, Hingham, MA February 2002 - June 2007
South Shore Hospital August 1995 - May 1998
Blue Cross Blue Shield of Massachusetts November 1992 - August 1995
Skills
Accreditation, Healthcare Management, Healthcare, Hospitals, Managed Care, Healthcare Information..., Health Policy, Surgery, Health Care Reform, HIPAA, Public Health, Affordable Housing, Affordable Care Act, JCAHO, NCQA, Healthcare Consulting
Education
American Military University
Master of Public Health (M.P.H.), Public Administration
Northeastern University
Bachelor of Science, Registered Nursing/Registered Nurse, cum laude graduate, Travelli Scholar
Blue Cross Blue Shield of Massachusetts October 2012 - Present
Talbots November 2009 - October 2012
Talbots December 2007 - February 2009
Talbots September 1994 - May 1997
DWB 1991 - 1994
Skills
Retail, Catalogs, Direct Mail, Promotions, Advertising, Marketing Strategy, Event Marketing, Event Management, Multi-channel Marketing, Customer Acquisition, Brand Development, Email Marketing, Marketing Communications, Social Media Marketing, Merchandising, Market Planning, Training, Digital Strategy, Event Planning, Social Media, Customer Insight, Corporate Branding, Business Development, Cross-functional Team..., Marketing, Marketing Research, Sales, Integrated Marketing, Creative Direction, Fashion, Brand Management, Digital Marketing, E-commerce, Interactive Marketing, Management
Education
Northeastern University 1989 — 1994
Bachelor, Business
South Shore Skin Centers August 2014 - Present
ProgPowerUSA September 2013 - Present
Lady Obscure Music Magazine 2013 - Present
Tufts Medical Center 2013 - 2014
Blue Cross Blue Shield of Massachusetts July 2006 - July 2011
Blue Cross Blue Shield of Massachusetts January 2002 - July 2011
Blue Cross Blue Shield of Massachusetts January 2002 - July 2011
Blue Cross Blue Shield of Massachusetts January 2002 - December 2004
Compass Bank August 2001 - January 2002
Corporate Software August 2000 - August 2001
Skills
Outlook, Call Center, Word, Customer Relations, Microsoft Office, Data Entry, Insurance, Customer Satisfaction, Troubleshooting, Compliance, Customer Service, Social Networking, Process Improvement, Microsoft Word, Social Media, Time Management, Event Planning, Call Centers, Teamwork, Team Leadership, Public Relations, Marketing Communications, Policy, Healthcare, Training, Employee Benefits, Event Management
Education
Northeastern University
Management Certificate; Associates Degree, Marketing
Eastern Bank March 2013 - Present
Inspiration Zone LLC October 2011 - Present
Commonwealth of Massachusetts September 2010 - Present
Blue Cross Blue Shield of Massachusetts May 2007 - December 2014
Blue Cross Blue Shield of Massachusetts May 2003 - May 2007
Blue Cross Blue Shield of Massachusetts September 2001 - May 2003
Bank of America June 1999 - September 2001
Bank of America September 1998 - June 1999
The Ad Club 1996 - 1999
Bank of America 1990 - 1996
Skills
Strategy, Leadership, Leadership Development, Public Speaking, Program Management, Strategic Planning, Marketing Strategy, Marketing, Management, Community Outreach, Entrepreneurship, Marketing Communications, Customer Service, Nonprofits, Fundraising, Advertising, Team Building, Budgets, Sales
Education
Simmons College - Simmons School of Management 2000 — 2001
MBA
Northeastern University 1983 — 1988
BS Business Administration
Tufts Health Plan July 2015 - Present
Tufts Health Plan February 2014 - June 2015
Blue Cross Blue Shield of Massachusetts October 2013 - January 2014
Tufts Health Plan June 2009 - October 2013
Tufts Health Plan February 2008 - June 2009
Tufts Health Plan 1996 - 1998
Skills
Medicare, Managed Care, Health Insurance, Medicaid, Healthcare, Provider Relations, Insurance, HIPAA, Employee Benefits, Healthcare Management, Healthcare Industry, Healthcare Information..., Disease Management, Pharmacy Benefit..., Medicare Part D, Process Improvement
Education
Northeastern University
Business Administration
WJ Kibaiya Associates May 2013 - Present
BMC HealthNet Plan March 2012 - March 2013
Tufts Health Plan November 2010 - March 2012
Courion Corporation 2008 - 2010
Blue Cross Blue Shield of Massachusetts September 2004 - November 2008
Lahey Clinic September 2001 - September 2004
Skills
SDLC, Program Management, Project Management, PMP, Vendor Management, Process Improvement, Security, Project Planning, Analysis, Management, Business Analysis, PMO, Team Leadership, Software Project..., Visio, Requirements Analysis, E-commerce, Integration, Software Documentation, Databases, Business Intelligence, Cross-functional Team..., IT Management, Strategic Planning, Information Technology, Business Process, Project Portfolio..., Business Process..., IT Strategy, MS Project, Change Management, Healthcare Information..., Enterprise Software, SharePoint, Cloud Computing, Requirements Gathering, Disaster Recovery, Consulting, Leadership, Strategy, Agile Methodologies
Education
Northeastern University 2004 — 2007
MS, Leadership
Northeastern University
BS, Health Management
Blue Cross Blue Shield of Massachusetts May 2012 - October 2014
Putnam Investments April 2000 - May 2012
BankBoston 1991 - 2001
Bank Boston 1991 - 2000
Skills
Financial Services, Asset Managment, Investments, Derivatives, Financial Analysis, Risk Management, Financial Risk, Due Diligence, Mergers, Sarbanes-Oxley Act, Financial Reporting, Finance, PeopleSoft, Business Analysis, Accounting, Internal Controls, Process Improvement, Mutual Funds, Pricing, Asset Management, Relationship Management, Vendor Management, Strategic Financial..., Vendor Partnerships, Vendor Contracts, Analysis, Management, Vendor Relationships, Financial Modeling, Vendor Management Skills, Strategy, Portfolio Management, Mergers & Acquisitions, Fixed Income, Equities, Financial Planning
Education
Northeastern University 1975 — 1980
BA, Business
Northeastern University
Bachelor's degree, Finance, General
Blue Cross Blue Shield of Massachusetts December 2012 - Present
Blue Cross Blue Shield of Massachusetts August 2011 - December 2012
Blue Cross Blue Shield of Massachusetts August 2007 - August 2011
Blue Cross Blue Shield of Massachusetts April 2005 - August 2007
Commonwealth of Massachusetts May 2004 - April 2005
Skills
Health Insurance, Healthcare, Event Planning, Strategic Communications, Social Media, Microsoft Office, Insurance, Project Management, Marketing Communications, Strategic Planning, Outlook, PowerPoint, Customer Service, Microsoft Excel, Process Improvement, Event Management, Program Management, Microsoft Word, Marketing, Marketing Strategy, Cross-functional Team..., Management, Integrated Marketing, Leadership, Software Documentation, Sales, Change Management, Account Management, B2B, Analysis, Salesforce.com, Budgets
Education
Northeastern University 2006 — 2008
MS, Health Management
University of Maine 1999 — 2004
BS, Public Administration
Blue Cross Blue Shield of Massachusetts May 2013 - Present
Blue Cross Blue Shield of Massachusetts July 2008 - May 2013
Blue Cross Blue Shield of Massachusetts June 2001 - July 2008
Blue Cross Blue Shield of Massachusetts February 1999 - May 2001
Skills
Customer Service, Business Analysis, Project Management, Management, Leadership, Analysis, Training, Consulting, Requirements Analysis, Requirements Gathering, Health Insurance, Process Improvement, Program Management, Managed Care, Healthcare, HIPAA, Software Documentation
Education
Northeastern University 2012 — 2015
Master's Degree, Health Informatics
University of Massachusetts Boston 1996 — 2001
Bachelor's Degree, Management Information Systems, General
Blue Cross Blue Shield of Massachusetts 2013 - Present
Blue Cross Blue Shield of Massachusetts 2008 - 2013
Blue Cross Blue Shield of Massachusetts 2004 - 2008
Blue Cross Blue Shield of Massachusetts 2002 - 2004
Blue Cross Blue Shield of Massachusetts 2000 - 2002
Blue Cross and Blue Shield of MA 1998 - 2000
Bright Horizons Childcare Center 1995 - 1997
Ivy Street School, Massachusetts Association for the Blind 1994 - 1997
Skills
Health Insurance, Insurance, Process Improvement, Medicare, Quality Assurance, Business Analysis, Visio, Requirements Analysis, HIPAA, Managed Care, Requirements Gathering, Vendor Management, Call Centers, Claim, Quality Center, Business Requirements, Software Documentation, Business Process..., User Acceptance Testing
Education
Northeastern University 1998 — 2000
Master of Science (M.S.), Educational Counseling
University of South Carolina-Columbia 1988 — 1992
Bachelor of Applied Science (B.A.Sc.), Criminal Justice with Minor in Psychology
Strategic Paralegal Services, LLC January 2014 - Present
Children's Book Author, Speaker, Consultant February 2013 - Present
Law Office of Joseph L. Grimaldi, LLC November 2011 - December 2014
Murphy, Lamere & Murphy July 2011 - November 2011
Maiona & Maiona, P.C. October 2010 - July 2011
Blue Cross Blue Shield of Massachusetts April 2010 - October 2010
Seyfarth Shaw March 2007 - December 2009
Foley & Lardner LLP January 2006 - March 2007
Rawson, Merrigan & Litner, LLP June 2004 - January 2006
Skills
Children's Books, Book Writing, Creative Non-fiction, Fiction Writing, Legal Writing, Proofreading, Critique, U.S. Immigration, Conversational Spanish, Microsoft Office, QuickBooks, Timeslips, Tracker, Commercial Litigation, Carpe Diem, INSZoom, Interaction, Social Media
Education
Stonehill College 2000 — 2004
BA, Political Science
Northeastern University
Paralegal Certification
Blue Cross Blue Shield of Massachusetts August 2013 - Present
Tufts Health Plan February 2012 - August 2013
Tufts Health Plan March 2010 - February 2012
Tufts Health Plan September 2005 - March 2010
Tufts Health Plan April 2004 - September 2005
Harvard Pilgrim Health Care 1997 - 2000
Skills
Strong Facilitation..., Organization, Healthcare Reimbursement, Healthcare Industry, Task-oriented, Coding Standards, Program Management, Medicare, Provider Relations
Education
University of Massachusetts Boston 2003 — 2005
Northeastern University
Tufts Health Plan May 2014 - Present
Kathy Burger Project Management Consulting November 2011 - Present
Boston's Best Chimney September 2014 - November 2014
Tufts Health Plan Medicare Preferred April 2012 - April 2014
Boston Standard Plumbing and Heating July 2012 - November 2012
Dorchester Collegiate Academy Charter School November 2011 - June 2012
Blue Cross Blue Shield of Massachusetts October 2007 - July 2011
Tufts Health Plan September 2001 - October 2007
Keane, Inc January 1996 - October 2007
Lifeline December 2000 - April 2001
Skills
Program Management, Process Improvement, Management Consulting, Data Analysis, Vendor Management, Software Project..., Business Requirements, System Requirements, Business Analysis
Education
Northeastern University 1993 — 1998
BSBA, Management Information Systems
Northeastern University 1993 — 1995
Certificate, Management
Computer Systems Institute 1984 — 1985
Associate's degree, Specialized Business Systems Analysis
Computer Systems Institute 1984 — 1985
Certificate of Proficiency, Accounting
Blue Cross Blue Shield of Massachusetts September 2014 - Present
Blue Cross Blue Shield of Massachusetts November 2011 - Present
John Hancock 2008 - November 2011
John Hancock 2007 - 2008
John Hancock 2005 - 2007
Plymouth Rock Assurance 2000 - 2005
Skills
Microsoft Excel, Management, Financial Analysis, Research, Microsoft Office, Customer Service, Finance, Access, Accounting
Education
Northeastern University 2000 — 2005
Bachelor of Science, Finance and Insurance
Blue Cross Blue Shield of Massachusetts October 2012 - Present
Blue Cross and Blue Shield July 2007 - October 2012
Bank Boston, Soveriegn Bank 1997 - 2002
Skills
PeopleSoft, Process Improvement, Business Analysis, Business Process..., Vendor Management, Change Management, HRIS, Training, Management, Human Resources, Employee Relations
Education
Northeastern University
Inclusive Coaching January 2012 - Present
South Church at Andover 2010 - 2012
Blue Cross Blue Shield of Massachusetts April 2011 - November 2011
Conexion March 2005 - September 2011
Inclusive Coaching July 2009 - April 2011
Allison Rimm and Associates September 2008 - April 2011
CFS Consulting Services LLC December 2007 - July 2009
BAGLY 2004 - 2009
Greater Boston Business Guild June 2007 - September 2008
People Helper Inc 2008 - 2008
Skills
Organizational..., Recruiting, Coaching, Talent Acquisition, Human Resources, Interviews, Career Development, Workshop Facilitation, Leadership, Talent Management, Employee Relations, Management, Career Counseling, Workforce Planning, Leadership Development, Staff Development, Team Building, Onboarding, Employer Branding, Employee Engagement, Executive Coaching, Hiring, Healthcare, Succession Planning, Change Management, College Recruiting, Strategic Planning, Training, Mentoring, Conflict Resolution, Event Planning, Time Management, Organizational..., Performance Management, Process Improvement, Nonprofits, Organizational Design, Sourcing, Community Outreach, Employee Benefits, Applicant Tracking..., Budgets, Resume Writing, Interviewing, Non-profits, Community Relations, Budgeting, Administration, Diversity & Inclusion, Executive Search
Education
Center for Cultural Intelligence
Center for Cultural Intelligence
Center for Cultural Intelligence
Northeastern University
Bachelor of Science, Business Administration
Northeastern University
Associate of Science (AS), Human Resources Management and Services
Hudson Catholic High School
Blue Cross Blue Shield of Massachusetts May 2012 - Present
Blue Cross Blue Shield of MA May 2011 - May 2012
Skills
Policy, Process Improvement, Change Management, Employee Benefits, Insurance, Management Consulting, Leadership Development, Healthcare, Vendor Management, Organizational..., Employee Relations, Training, Talent Management, Leadership, Coaching, Onboarding, Talent Acquisition, Employee Engagement, Program Management, Management
Education
Northeastern University
Master's degree, Organizational Leadership
Blue Cross and Blue Shield of MA Program Manager, Sales OperationsBlue Cross and Blue Shield of MassachusettsMay 2013 - Present
Blue Cross Blue Shield of Massachusetts 2001 - Present
BCBSMA 2001 - Present
Skills
Health Insurance, Medicare, Insurance, Health Savings Accounts, Employee Benefits, Underwriting, Disability Insurance, Brokers, Health Care Reform, Claim, Managed Care, Customer Service, Healthcare, Program Management
Education
Northeastern University
MBA
Northeastern University
Certificate, Project Management
University of Rhode Island
Bachelor of Science, Marketing
Blue Cross Blue Shield of Massachusetts October 2014 - Present
Blue Cross Blue Shield of Massachusetts January 2011 - Present
Blue Cross Blue Shield of Massachusetts 2008 - 2011
Blue Cross Blue Shield of Massachusetts 2006 - 2008
Blue Cross Blue Shield of Massachusetts 2004 - 2006
Skills
Healthcare Industry, Life Insurance, Disability Insurance, Consulting, Medicare, Small Business, Negotiation, Health Policy, Business Analysis, Strategic Planning, Strategic Partnerships, Licensed Life & Health..., Account Management, Health Savings Accounts, Employee Wellness..., Analysis, Brokers, Insurance, Innovation Development, Selling, Management, Sales, Customer Retention, Sales Operations, Health Insurance, Licensing
Education
Suffolk University - Sawyer School of Management 2010 — 2013
Master of Business Administration (MBA)
Northeastern University
Graduate Certificate in Leadership (2005)
University of Massachusetts Boston
BA in Sociology (2004)
Richmond, The American International University in London
Rome, Italy (2002)
Blue Cross and Blue Shield of Massachusetts March 2010 - Present
Blue Cross Blue Shield of Massachusetts March 2006 - February 2010
Blue Cross Blue Shield of Massachusetts September 2004 - March 2006
Blue Cross Blue Shield of Massachusetts May 2001 - September 2004
Blue Cross Blue Shield of Massachusetts January 1999 - May 2001
Blue Cross Blue Shield of Massachusetts October 1996 - January 1999
Blue Cross Blue Shield of Massachusetts June 1993 - October 1996
Blue Cross Blue Shield of Massachusetts June 1992 - June 1993
Blue Cross Blue Shield of Massachusetts June 1989 - June 1992
Blue Cross and Blue Shield of Massachusetts February 1988 - June 1989
Skills
Health Insurance, Managed Care, Medicare, HIPAA, Insurance, Healthcare, Health Policy, Program Management, Process Improvement, Business Process, Cross-functional Team..., SDLC, Vendor Management, Business Analysis, Project Management, Management
Education
Northeastern University
Blue Cross Blue Shield of Massachusetts 1987 - Present
Blue Cross Blue Shield of Massachusetts November 1992 - October 2001
Bay State Health Care November 1987 - October 1992
Skills
Insurance, Financial Analysis, Health Insurance, Process Improvement, Risk Management, Forecasting, Access, Financial Reporting, Accounting, Healthcare, Microsoft Excel, Budgets, Data Analysis, Business Analysis
Education
Northeastern University 1993 — 1997
Business
Plymouth State University
Associates, Accounting
Ascensus January 2015 - Present
Blue Cross Blue Shield of Massachusetts January 2014 - December 2014
John Hancock Financial Services 2007 - 2013
John Hancock Financial Services 2006 - 2007
State Street 2003 - 2006
PricewaterhouseCoopers 2000 - 2003
Skills
Internal Controls, Internal Audit, Project Management, Auditing, Finance, Sarbanes-Oxley Act, Accounting, Process Improvement, IFRS, Banking, Financial Services, Sarbanes-Oxley, US GAAP
Education
International Institute for learning 2012 — 2013
Certificate in Project Management
Regis University 2006 — 2006
Business Administration and Management, General
Northeastern University 1995 — 2000
BS, Accounting, Finance and Insurance
Tufts Health Plan April 2012 - Present
Town of Winchester 2010 - Present
Blue Cross Blue Shield of Massachusetts June 2011 - February 2012
C & W Industries, Inc January 1981 - January 2011
Midas International January 1975 - January 1981
Skills
Human Resources, Cost Benefit, Budgets, Marketing, Management, Strategy, Team Building, Leadership, Business Analysis, Management Consulting, Inventory Management, Public Speaking, Account Management, Operations Management, Customer Service, Program Management, Project Management, Sales Management, Social Media, Product Development, Business Strategy
Education
Northeastern University 1970 — 1975
Bachelor of Science, Business
Blue Cross Blue Shield of Massachusetts January 2014 - Present
American Diabetes Association 1997 - Present
Partners Healthcare 2004 - August 2013
Caritas Christi Health Care 2004 - 2004
Caritas Christi Health Care 1997 - 2004
Control Diabetes Center 1995 - 1997
Skills
Certified Diabetes..., Hospitals, Healthcare, Clinical Research, Diabetes, Managed Care, Program Management, Process Improvement, Training, Disease Management, Medicine, Weight Loss Coaching, Healthcare Management, Health Education, Healthcare Information..., Nursing, Health Promotion, Quality Improvement, Patient Safety
Education
Northeastern University
Bachelor of Science, Nursing, Magna Cum Laude
Framingham Union Hospital, Framingham, MA
Diploma of Nursing
Blue Cross Blue Shield MA June 1994 - Present
Blue Cross Blue Shield of Massachusetts June 1994 - Present
Blue Cross Blue Shield of Massachusetts 1994 - 2009
Skills
Health Insurance, Insurance, Health Policy, Managed Care, Healthcare, Cross-functional Team..., Employee Benefits, Vendor Management, Process Improvement, Risk Management, Strategy, Program Management, Medicare, Management, Data Analysis, Strategic Planning, HIPAA, Leadership, Medicaid, Business Process..., Business Analysis, Call Centers, Healthcare Information..., SDLC, Healthcare Industry, Change Management, Claim, PMO, Analysis, Provider Relations, Requirements Gathering, Healthcare Consulting, Visio, Management Consulting, Business Process, Project Portfolio..., IT Strategy, Business Requirements, Access
Education
Chapman Institute 2014 — 2014
Certified Wellness Project Manager, Worksite Wellness
Chapman Institute
Certified Wellness Program Coordinator, Worksite Wellness
Northeastern University
Blue Cross Blue Shield of Massachusetts May 2011 - April 2013
Blue Cross Blue Shield of Massachusetts July 2010 - May 2011
Ernst & Young December 2008 - January 2009
Skills
PowerPoint, Customer Service, Excel, Microsoft Office, Word, Visio
Education
Northeastern University 2015 — 2017
Master of Business Administration (MBA)
The University of Connecticut 2006 — 2010
Bachelor of Science (BS), Risk Management and Insurance
North Broward Hospital District 1998 - Present
Broward Health February 1995 - Present
Broward Health 1998 - 2011
Blue Cross Blue Shield of Massachusetts December 1985 - February 1995
Skills
Revenue Cycle, Healthcare, Healthcare Management, Managed Care, HIPAA, Hospitals, Healthcare Information..., EHR, Medicaid, Healthcare Industry
Education
Northeastern University 1987 — 1990
Master's degree, Business Administration and Management, General, 3.33
University of New Hampshire - Whittemore School of Business and Economics 1979 — 1983
Bachelor of Science (BS), Business Administration and Management, General
Sharon High School 1976 — 1979
Blue Cross Blue Shield of Massachusetts May 2015 - Present
Humana July 2013 - May 2015
wellcoaches 2015 - 2015
wellcoaches 2015 - 2015
Beth Israel Deaconess Medical Center Health Care Associates October 2012 - July 2013
Health Solutions June 2005 - July 2013
Healthworks Fitness Centers for Women January 2002 - July 2013
Beth Israel Deaconess Medical Center October 2003 - June 2005
Skills
Health Promotion, Nutrition, Strength Training, Wellness, Wellness Coaching, Fitness, Personal Training, Weight, Exercise Physiology, Fitness Training, Nutrition Education, Weight Management, Health Education, Weight Training, Stress Management, Exercise Prescription, Corrective Exercise, Clinical Research, Rehabilitation, health coaching, Blood Pressure, Weight Loss, Healthcare, Nursing, Diabetes Management, Health, Holistic Health, Exercise, Cardiac Rehabilitation, Cardiovascular Fitness, Cardiovascular Disease, Cardiovascular..., Diabetes, Body Weight Training, Metabolism, Nursing Process, Cpr Certified, Nutritional Counseling, Disease Management, Behavior Change
Education
Regis College 2010 — 2012
Associate's Degree, Nursing, 3.7/4.0
Northeastern University 1999 — 2001
Master's Degree, Cardiopulmonary Science and Clinical Exercise Physiology, 3.8/4.0
University of Connecticut 1994 — 1998
Bachelor's Degree, Exercise Science
NASCO 2009 - Present
Blue Cross Blue Shield of Massachusetts August 1982 - July 2009
Skills
Business Analysis, Business Requirements, User Acceptance Testing, Systems Analysis, Key Metrics, Business Process..., Quality Auditing, Analytics, Cost Benefit
Education
Northeastern University
Business Administration and Management, General
Commonwealth Medicine University of Mass Medical School August 2015 - Present
Permedion February 2015 - May 2015
Masspro 2012 - 2014
Masspro 2012 - 2014
Masspro 2008 - 2014
Masspro 2008 - 2014
Masspro 2005 - 2014
Masspro 2007 - 2008
Masspro 2000 - 2005
Blue Cross Blue Shield of Massachusetts 1989 - 1991
Skills
Healthcare Management, Medicaid, Healthcare, Quality Assurance, Customer Service, Training, Nursing, Microsoft Office, Hospitals, Public Speaking, Medicare, Outlook, English, Microsoft Word, PowerPoint, Microsoft Excel, Windows, Clinical Research, Quality Improvement, Teaching, Contract Management, Research, Healthcare Industry
Education
Northeastern University 1979 — 1984
Bachelor of Science (BS), Registered Nursing/Registered Nurse
State Street January 2015 - March 2015
Blue Cross Blue Shield of Massachusetts August 2014 - October 2014
Santander Bank, N.A. April 2014 - May 2014
Merrill Edge February 2014 - March 2014
New York Life Insurance Company December 2010 - February 2014
Mercer September 2004 - November 2008
Skills
401k, Call Centers, Customer Service, Microsoft Office, Benefits Administration, Financial Services, Insurance, Investments, Process Improvement
Education
Northeastern University 1997 — 2002
Bachelor's Degree, Business Administration and Management, General
Blue Cross Blue Shield of Massachusetts February 2013 - Present
Steward Health Care July 2007 - January 2013
Caritas Norwood Hospital March 1997 - June 2007
Harvard Community Health Plan 1995 - 1997
Medical Record Associates, LLC 1994 - 1995
GTE-Government Systems Corporation 1981 - 1993
Skills
ICD-9-CM, ICD-10, CPT, DRG Reimbursement..., OPPS & APC's, Meditech 6.0 (&...
Education
Northeastern University 1993 — 1995
Post BS-Certificate, Health Information Administration
University of Massachusetts Lowell 1977 — 1981
BS, Industrial Management
Humana May 2014 - Present
Humana September 2007 - May 2014
UnitedHealth Group January 2006 - September 2007
Blue Cross Blue Shield of Massachusetts June 2002 - December 2005
Skills
Health Savings Accounts, Health Insurance, HMO, Self-funded, PPO, Brokers, Disability Insurance, Insurance, Medicare, Managed Care, Claim, Employee Benefits
Education
Northeastern University 1993 — 1993
Emergency Medical Technology/Technician (EMT Paramedic)
Granite Telecommunications September 2010 - Present
Blue Cross Blue Shield of Massachusetts June 2010 - September 2010
Northeastern University Disability Resource Center June 2007 - May 2010
American Chinese Christian Educational & Social Services January 2009 - July 2009
John Hancock Life Insurance Company (U.S.A.) January 2008 - August 2008
NU Calling June 2006 - August 2006
Receiving Dock @ Children’s Hospital Boston June 2004 - August 2004
Skills
Microsoft Office, Microsoft Excel, Data Analysis, PowerPoint, Microsoft Word, Customer Service, Outlook
Education
Northeastern University 2005 — 2010
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Blue Cross Blue Shield of Massachusetts August 2013 - Present
Walden Behavioral Care, Inpatient Psychiatric Unit and Outpatient Clinic September 2007 - Present
Wild Acre Inns July 2005 - August 2014
Germaine Lawrence, Diagnostic Center June 2004 - June 2006
Skills
Mental Health, Group Therapy, Crisis Intervention, Adolescents, Therapists, Dual Diagnosis, Inpatient, Healthcare, Mental Health Counseling, Case Managment, Behavioral Health, Addiction Recovery, Nonprofits, Cpr Certified, Hospitals, CBT, Clinical Psychology
Education
Northeastern University 2015 — 2018
Master of Business Administration (MBA)
Framingham State College 2005 — 2008
M. A, COUNSELING PSYCHOLOGY2005
Simmons College 1999 — 2004
B.A., Psychology
Senior Whole Health October 2014 - Present
Commonwealth of Massachusetts February 2013 - October 2014
CVS Caremark Corporation May 2012 - January 2013
MIB Solutions, Inc. December 2010 - April 2012
Blue Cross Blue Shield of Massachusetts July 2007 - February 2010
Raytheon July 2006 - December 2006
Zoran June 2005 - December 2005
Balfour Academy at Northeastern University September 1999 - May 2002
Blue Cross Blue Shield of Massachusetts June 1998 - September 1998
Massachusetts: Virtual Education Space June 1997 - September 1997
Skills
SAS Certified Base..., Requirements Analysis, Data Analysis, Cognos, Microsoft SQL Server, HTML, SSIS, Teradata, Unix Shell Scripting, XML, Microsoft Office, Business Intelligence..., FTP, Hospitals, Health Care Reform, VMware View, UltraEdit, APCD, APR DRG, HEDIS, Pharmacy, Dental Insurance, Medical Billing, Provider Enrollment, Consumer Products, TME, T-SQL, ArcMap, ArcGIS, JCL, Vendors, Auditing, Healthcare, Big Data, CMS, NCQA, AHRQ, P4P, CAHPS, HOS
Education
Northeastern University
Dual Concentration: Management Information Systems (MIS) and Finance
Topco Associates LLC February 2012 - Present
Steward Health Care June 2010 - February 2012
McSweeney & Ricci Insurance Agency October 2005 - June 2010
Primary Care LLC 1997 - 2005
South Shore Hospital 1995 - 1997
Blue Cross Blue Shield of Massachusetts 1990 - 1995
Harvard Pilgrim Health Care 1986 - 1990
Skills
Network Development, Managed Care, Hospitals, Employee Benefits, Health, Provider Relations, Claims, Risk, Healthcare Management, Health Insurance, Provider Contracting, Disease Management, Medicare, Strategic Planning, Insurance, Data Analysis, Negotiation, Contract Negotiation, Analysis, Customer Relations, HMO, Performance Improvement, Healthcare, Process Improvement, Credentialing, Health Plans, Contract Negotiations, Utilization Management, Account Management, Financial Analysis, Business Planning, Excel, Contract Management, Access, Revenue Cycle, PPO, Healthcare Industry, Microsoft Office, Healthcare Information..., Sourcing, Management
Education
Northeastern University
Westbrook College
Blue Cross Blue Shield of Massachusetts July 2009 - Present
Blue Cross Blue Shield of Massachusetts August 2005 - July 2009
Northeastern University 2005 - April 2005
John Hancock Life Insurance Company (U.S.A.) October 2000 - December 2004
John Hancock Life Insurance Company (U.S.A.) February 1998 - October 2000
Skills
FM/2, P/1, Actuarial Exams, Access, SAS, SAS programming, VBA, Microsoft Excel, Microsoft Office, Microsoft SQL Server
Education
Northeastern University 2002 — 2005
Masters of Science, Mathematics - Statistics, 3.556
St. Olaf College 1996 — 1996
Budapest Semester in Mathematics
University of Massachusetts Boston 1991 — 1996
Bachelor of Arts, Mathematics, 3.16
Genzyme 2009 - 2012
Blue Cross Blue Shield of Massachusetts 2005 - 2009
Testa, Hurwitz & Thibeault, LLP 2000 - 2005
Education
Northeastern University
Management
Blue Cross Blue Shield of Massachusetts February 1989 - Present
Skills
Certified Professional..., Health Insurance, Process Improvement, Analysis, Data Analysis, Healthcare, Insurance, Policy
Education
Northeastern University 1994 — 1996
Business Studies Certificate, Business Management
Greenfield Community College 1985 — 1989
Associates, Media Communications
Plymouh Carver Regional High School 1981 — 1985
Academic
Blue Cross Blue Shield of Massachusetts March 2013 - Present
Education
Northeastern University 2013 — 2016
Master of Business Administration (MBA), Healthcare
Blue Cross Blue Shield of Massachusetts September 2013 - Present
Fresenius Medical Care February 2013 - August 2013
Boston Medical Center July 2012 - December 2012
Blue Cross Blue Shield of Massachusetts October 2011 - July 2012
Skills
Microsoft Office,..., Business Analysis, Program Management, Visio, SDLC, Process Improvement, Project Management, Software Documentation, PMP, PMO
Education
Suffolk University Law School 1991 — 1993
Doctor of Law (JD)
Northeastern University 1986 — 1989
BSBA, Accounting and Business/Management
Blue Cross Blue Shield of Massachusetts April 2012 - Present
Blue Cross Blue Shield of Massachusetts July 2006 - Present
Blue Cross Blue Shield of Massachusetts 2004 - 2006
Skills
Insurance, Business Analysis, Managed Care, Case Managment, Healthcare, HIPAA, Vendor Management, Health Insurance
Education
Leslie University 1998 — 2000
Master of Science, Business
Northeastern University 1974 — 1979
Bachelor of Science (B.S.), Physical Therapy/Therapist
Computershare November 2006 - June 2008
Blue Cross Blue Shield of Massachusetts January 1985 - June 1989
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations
Education
Northeastern University 1998 — 1999
Paralegal Studies, Paralegal
UMass Boston 1985 — 1989
Bachelor of Arts, Political Science and Art
Cambridge Health Alliance May 2009 - Present
Cambridge Health Alliance May 2009 - Present
Cross Country Healthcare March 2009 - June 2009
American Traveler Staffing Professionals September 2008 - December 2008
Massachusetts General Hospital May 2004 - 2008
Blue Cross Blue Shield of Massachusetts 2003 - 2004
Brockton Hospital 1998 - 2004
Skills
Nursing, Cardiac Surgery, circulate and scrub, open heart surgery, Hospitals, Clinical, Healthcare, Healthcare Management, Patient Safety, Clinical Research, Surgery, Medical/Surgical, Operating Room, Oncology, ICU, Inpatient, Acute Care, Cpr Certified, EMR, Healthcare Information..., Critical Care, BLS, Open Heart Surgery, Registered Nurses, ACLS, Telemetry, Medical-Surgical, Nursing Education, Patient Advocacy, HIPAA, Patient Education, Epic Systems, Meditech
Education
Northeastern University
B.S.N, Nursing
Santander Bank working for Market Street Talent October 2013 - November 2013
John Hancock Life Insurance Company (U.S.A.) December 1999 - March 2012
US Trust February 1998 - December 1999
First Data Investment Services Group June 1993 - January 1998
Blue Cross Blue Shield of Massachusetts June 1985 - May 1993
Skills
Information Technology, IT systems development, Systems Analysis, Programming, Testing, Documentation Practices, Technical Requirements, Unix, Microfocus COBOL, SQL, Toad, Rapid SQL, ClearCase, Business Objects, Informatica, IBM Mainframe, COBOL, DB2, IMS, VSAM, OS/MVS-XA, OS/JCL, TSO/ISPF, Fileaid, IBM PC, Windows NT, DOS Batch Scripts, PGP, Microsoft Applications, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Visio, Apple Products, Business Process, Data Analysis, Databases, Easytrieve, JCL, Software Documentation, CICS, PowerPoint
Education
Northeastern University 1982 — 1984
Computer and Information Sciences, General
Blue Cross Blue Shield of Massachusetts June 1989 - Present
Education
Northeastern University
Blue Cross Blue Shield of Massachusetts May 2013 - Present
Mustard Seed Communities April 2013 - Present
Skills
Nonprofits, Strategic Planning, Customer Service, Healthcare, Public Speaking, Marketing Communications, Event Planning, Community Outreach, Fundraising, Recruiting, Budgets, Microsoft Office, Training, Leadership, Project Management, Program Management, Teaching
Education
Northeastern University
University of Massachusetts Dartmouth
Bachelor of Science (BS) Nursing
Unemployed 2011 - Present
St. Mark's Tornado Recovery 2011 - 2012
St. Mark's Episcopal Church E. Longmeadow 1987 - 2012
Blue Cross Blue Shield of Massachusetts 1972 - 1995
Skills
Mentoring, Supervisory Skills, Customer Service, Staff Development, Teaching, Customer Relations, Employee Relations, Scheduling, Non-profits, Coaching, Health, Outlook, Insurance, Healthcare, Public Speaking, Leadership Mentoring, outstanding Customer..., Nonprofits, Team Building, Fundraising, Leadership, Program Management, Community Outreach, Leadership Development, Training, Volunteer Management, Process Improvement
Education
Northeastern University 1967 — 1970
EDUCATION AND PROFESSIONAL DEVELOPMENT Northeastern University, Boston, MA, Secondary Education Nego
Blue Cross Blue Shield of Massachusetts December 1993 - Present
Skills
Health Insurance, Managed Care, Process Improvement, Insurance, Medicaid, Healthcare, Medicare, Employee Benefits, Leadership, Strategic Planning, Healthcare Management, Healthcare Information..., Strategy, Management, Business Process
Education
Suffolk University 1992 — 1995
Master of Business Administration (M.B.A.), Marketing
Northeastern University 1985 — 1990
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Blue Cross Blue Shield of Massachusetts June 2013 - Present
BT Conferencing October 2004 - September 2012
South Shore Women's Business Network 2000 - 2004
Scudder Investments 1992 - 2000
Procter & Gamble, former The Gillette Company 1979 - 1990
Skills
Telecommunications, Process Improvement, Lean Thinking, Fulfilment, User Experience, Customer Service, Cross-functional..., Data Management, Managed Services, Solution Selling, Unified Communications, Call Centers, Contract Negotiation, Product Management, Team Leadership, Integration, Marketing, Customer Experience, CRM, Time Management, Salesforce.com, Customer Satisfaction, Vendor Management, Cross-functional Team..., Management
Education
Northeastern University
Bachelor of Science (BS)
Schneider Electric / CDI Corporation March 2015 - Present
BJ's Wholesale Club November 2012 - February 2013
BJ's Wholesale Club February 2012 - October 2012
BJ's Wholesale Club September 2009 - January 2012
Blue Cross Blue Shield of Massachusetts June 2007 - April 2008
EMC September 2005 - April 2007
EMC February 2005 - August 2005
Skills
Leadership, Project Management, Business Analysis, Business Process..., Interviews, Requirements Gathering, Requirements Analysis, Software Documentation, Customer Satisfaction, Service Level Management, Onboarding, ITIL Certified, Continuous Improvement, Ethics, PeopleSoft, Business Process Design, Microsoft Office, Microsoft Excel, Service Level Agreements, Close Attention to..., Teamwork, Resourceful..., PowerPoint, Business Writing, Skilled Communicator, Driving Results, Delivering Results, Self-motivated Team..., New Hire Processes, World Class Customer..., Organization Skills, Conceptual Ability, Thrive in A Fast-paced..., Independent Contributor, Microsoft Visio, Microsoft PowerPoint, Communication Skills, Cross Functional..., Trusting Relationships, Process Redesign, Business Knowledge, Take Ownership, Hard working, Visio
Education
Northeastern University
The Paralegal Institute
Paralegal certification
William George Associates
Arbella Insurance Group September 1989 - Present
Blue Cross Blue Shield of Massachusetts September 1984 - September 1985
Kemper October 1973 - September 1978
Skills
Insurance, Vendor Management, Customer Service, Process Improvement, Property & Casualty..., Claim, Risk Management, General Insurance, Liability
Education
North Quincy High School 1970 — 1973
Northeastern University
Blue Cross Blue Shield of Massachusetts May 2014 - Present
Neighborhood Health Plan April 2002 - May 2014
Blue Cross Blue Shield of Massachusetts 1988 - 2001
Quincy Medical Center 1982 - 1988
Skills
Health Insurance, Managed Care, HIPAA, Provider Relations, Insurance, Medical Billing, HMO, Utilization Management, Medical Coding, Healthcare, Healthcare Management, CPT, ICD-9, Revenue Cycle, Healthcare Information..., HCPCS, Auditing, Software Documentation, EHR, Medicaid
Education
Northeastern University 1977 — 1982
BSN, Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Massachusetts June 2010 - Present
Anthem 2011 - 2013
Boston,Massachusetts January 2005 - January 2010
Skills
Operating Systems, System Administration, computer..., Computer Systems..., tape librarian, IT Security Operations
Education
University of Massachusetts at Lowell 1994 — 1996
B.A, Statistics
Northeastern University 1975 — 1980
Criminal Justice and Corrections
Zoo Mass
Blue Cross Blue Shield of Massachusetts
Skills
Managed Care, Program Management, Health Insurance, Insurance, Process Improvement, Strategic Planning, Business Analysis, Leadership, Healthcare, Management
Education
Northeastern University
Master of Business Administration (MBA)
University of Massachusetts Dartmouth
BS Marketing
Northeast Health Services February 2014 - Present
Blue Cross Blue Shield of Massachusetts 1996 - 2014
Skills
Healthcare, FMLA, Benefits Administration, Coaching, Employee Relations, Employee Benefits, Hospitals, Leadership, Training, Talent Acquisition, HRIS, Change Management
Education
Northeastern University