Blue Cross Blue Shield of Massachusetts
Industry: Company
DescriptionBlue Cross Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. Headquarters: Boston, Massachusetts, United States CEO: Andrew Dreyfus (7 Sep 2010–) Revenue: 6.8 billion USD (2015) Founder: Blue Cross Blue Shield Association Subsidiaries: Blue Cross and Blue Shield of Massachusetts HMO Blue Inc., Blue Benefit Administrators of Massachusetts Parent organization: Blue Cross Blue Shield Association
Blue Cross Blue Shield of Massachusetts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Massachusetts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Massachusetts Salaries. You can even request information on how much does Blue Cross Blue Shield of Massachusetts pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Massachusetts directly from the past employees.
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2,210 Blue Cross Blue Shield of Massachusetts employees in database. Find out everything there's to know about Blue Cross Blue Shield of Massachusetts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Massachusetts Employees
Aon Hewitt March 2015 - Present
Deseret Mutual Benefit Administrators June 1999 - March 2015
PacifiCare Health Systems September 1997 - June 1999
Blue Cross Blue Shield of Massachusetts January 1994 - September 1997
Human Affairs Intentional January 1993 - December 1993
Skills
Insurance, Employee Benefits, Financial Modeling, Financial Analysis, Actuarial Science, Data Analysis, Analysis, Access, Reinsurance, Public Speaking, Leadership, Financial Reporting, Commercial Lines, Relationship Building, Actuaries, Loss Reserving, Health Insurance, Training, Valuation, Process Improvement, Risk Management, Microsoft Excel, Medicare, Strategic Planning, Fraud Detection, Customer Service, Statistics, Statistical Data..., Statistical Tools, Statistical Programming, Statistical Reporting, Six Sigma, Black Belt, Contract Negotiation, Business Intelligence, VBA, Microsoft SQL Server, Product Development, Product Design, PowerPoint, Microsoft Word, Microsoft Office
Education
Brigham Young University 1985 — 1992
Bachelor of Science (B.S.), Statistics
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Margaritas Restaurants June 2008 - May 2013
Skills
Outlook, HMO, HIPAA, Customer Service, Provider Relations, Managed Care, Call Centers, Claim, Health Insurance, Underwriting, Telephone Skills, Microsoft Office, Microsoft Word, Healthcare, Health Care Reform, Insurance, PPO, Claims Resolution, Process Improvement, Microsoft Excel, Training, Team Building, Building Relationships, Claims Management, Medicare, Fax, Recruiting, Supervisory Skills, Phone Etiquette, Claims Handling, Coaching, Hiring, Employee Training, Claim Investigation, Medical Coding, Medical Billing, CPT, ICD-9, COBRA
Education
Bridgewater State University 2008 — 2015
Massasoit Community College 2006 — 2009
Associate of Science (AS)
Expo Milano 2015 January 2015 - Present
Expo Milano 2015 July 2015 - July 2015
PACT for Animals March 2014 - May 2014
Blue Cross Blue Shield of Massachusetts June 2013 - August 2013
Bryn Mawr College January 2013 - May 2013
WOMEN'S WAY September 2012 - December 2012
Bryn Mawr College Department of Computer Science January 2012 - May 2012
Community Action Development Comission September 2011 - May 2012
Vinfen 2012 - 2012
Google 2011 - 2011
Education
Bryn Mawr College 2010 — 2014
Bachelor of Arts (B.A.), Psychology, Public Health & Italian Studies
IES Abroad Milan
Italian Studies
Università Cattolica del Sacro Cuore
Public Health
Scuola Dante Alighieri
Certificate, Summer Studies in Italian Language and Literature
Haverford College 2011 — 2012
Interdisciplinary Studies, Economics & Chemistry
Business Management and Finance High School 2006 — 2010
Diploma, General Studies, 4.0, School Valedictorian
Massachusetts Institute of Technology 2006 — 2010
SEED Academy Scholar, Engineering & Technology
Phillips Academy Andover
Certificate, Summer Studies in Natural Sciences
Mount Holyoke College
Certificate, Summer Studies in Mathematics and Computer Science
Blue Cross Blue Shield of Massachusetts July 2014 - Present
Blue Cross Blue Shield of Massachusetts May 2013 - July 2014
Blue Cross Blue Shield of Massachusetts November 2009 - May 2013
Blue Cross Blue Shield of Massachusetts October 2007 - November 2009
Skills
Customer Service, Microsoft Office, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, Account Management, Data Entry, Social Media, Public Speaking, Marketing Communications, Insurance, Employee Benefits, Healthcare, Health Insurance, Underwriting, Leadership
Education
Bridgewater State College 2003 — 2007
Bachelor of Arts (B.A.), English Language and Literature, General
HAJIANI CPA, LLC. January 2015 - Present
Beta Alpha Psi - Gamma Epsilon Chapter September 2014 - Present
BNY Mellon December 2013 - February 2014
Blue Cross Blue Shield of Massachusetts November 2013 - November 2013
BNY Mellon May 2013 - September 2013
Granite Telecommunications January 2013 - March 2013
Walgreens December 2012 - January 2013
Marshalls April 2010 - April 2012
Target September 2008 - January 2009
PriceRite January 2007 - November 2007
Skills
Teamwork, Spreadsheets, Languages, Cantonese, Sales, Customer Service, Time Management, Analytical Skills, English, Multilingual, Volunteering, Access, Critical Thinking, Translation, Vlookup, Pivot Tables, Macro, Macro Analysis, Pareto Charts, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Clarity FSR, QuickBooks, UltraTax, PowerPoint
Education
Bridgewater State College 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Massasoit Community College 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Brockton High School 2002 — 2006
2.7
Massachusetts Convention Center Authority February 2015 - Present
Massachusetts Convention Center Authority March 2012 - Present
Massachusetts Convention Center Authority February 2011 - March 2012
New England Baptist Hospital July 2010 - February 2011
Blue Cross Blue Shield of Massachusetts September 2008 - July 2010
Freeman Decorating May 2006 - September 2008
Skills
Event Planning, Coordinating Events, Corporate Events, Hospitality, Event Management, Trade Shows, Budgets, Customer Service, Fundraising, Hotels, Management, Market Research, Meeting Planning, New Business Development, Public Relations, Sales, Social Media, Social Media Marketing, Social Networking, Time Management, Tourism, Training
Education
Bridgewater State College 2002 — 2006
B.A, English
Smart Co. Services LLC September 2012 - Present
FedEx Office December 2008 - August 2012
Cambridge Endodontics January 2008 - May 2008
Blue Cross Blue Shield of Massachusetts June 2007 - November 2007
Skills
Photoshop, Illustrator, Microsoft Office, Production Managment, Wide Format Printing, Copying, Fax, Organization, Online Research, Customer Service, Medical Billing, Health Insurance, Appointment Scheduling, Office Management, Back Office, Daily Operations, Outlook, Process Improvement, Time Management, Leadership, Microsoft Word, SQL, Team Building, Customer Satisfaction, Microsoft Excel
Education
Bristol Community College
Degree in progress, Computer Information Systems
Blue Cross Blue Shield of Massachusetts August 2006 - Present
Blue Cross Blue Shield of Massachusetts December 2004 - August 2006
Aames Home Loan July 2003 - August 2004
Computershare July 1999 - August 2004
Education
Bridgewater State University 1992 — 1994
Bachelor's of Science, Sociology - Criminology concentration
Stoughon High
Boston Financial Data Services January 2008 - Present
Blue Cross Blue Shield of Massachusetts May 2005 - December 2007
Skills
Mutual Funds, Investments, Securities, Transfer Agency, Retirement, Financial Services, Process Improvement, Leadership, Management, Relationship Management, Risk Management, Analysis, CRM, Banking
Education
Bridgewater State College 2012 — 2015
Bachelor's degree, Business Administration and Management, General
Quincy College 2006 — 2009
Associate's degree, Business Administration and Management, General
Blue Cross Blue Shield of Massachusetts July 2013 - Present
Boston University School of Management August 2011 - May 2013
Blue Cross Blue Shield of Massachusetts 2012 - 2012
Lahey Clinic Medical Center March 2008 - July 2011
Valley Regional Hospital August 2007 - September 2007
University of New Hampshire September 2003 - May 2007
Pfizer May 2006 - August 2006
State of New Hampshire May 2005 - August 2005
Skills
Business Analysis, Public Speaking, Research, Costume Characters, Mascot, Management Consulting, Business Strategy, Healthcare Management, Recruiting, Analytics, Program Management, Organizational..., Data Analysis, Healthcare, Policy
Education
Boston University - School of Management 2011 — 2013
Master of Business Administration (MBA), Health Sector Management
University of New Hampshire -- Peter T. Paul College of Business and Economics 2003 — 2007
B.S., Major: Business Administration (concentration in Management), Minor: Political Science
Cyber Inspectors LLC February 2011 - Present
Blue Cross Blue Shield of Massachusetts June 2005 - February 2011
Network Health October 2001 - June 2005
United States Army Reserve & National Guard March 1989 - September 2001
InteQ Corporation November 2000 - August 2001
Hewlett Packard December 1994 - November 2000
Skills
Security, Information Security, Enterprise Software, Disaster Recovery, Process Improvement, Program Management, ITIL, Project Management, Business Analysis, IT Strategy, IT Management, Change Management, HIPAA, Team Leadership, Vendor Management, Strategic Planning, Healthcare Information..., SDLC, Risk Management, Cloud Computing
Education
D'Amore-McKim School of Business at Northeastern University 2007 — 2009
MBA, International Business
Bridgewater State University 1988 — 1993
BS, Information Systems Management
Commonwealth of Massachusetts, Executive Office of Elder Affairs July 2015 - Present
AVIA Innovation Accelerator March 2012 - June 2015
independent consultant February 2012 - June 2015
Rise Health May 2009 - February 2012
Independent Consultant 2000 - December 2010
E. Catlin Donnelly and Associates 2000 - December 2010
SBV Consulting 1997 - 2000
Simmons College, Graduate School in Health Care Studies 1993 - 1999
Blue Cross Blue Shield of Massachusetts 1990 - 1997
Blue Cross Blue Shield of Massachusetts 1985 - 1990
Skills
Organizational..., Leadership Development, Strategic Planning, Board Development, Healthcare, Non-profits, Management, Succession Planning, Management Consulting, Change Management, Program Management, Leadership, Process Improvement, Coaching, Organizational..., Program Development, Team Building, health policy, health care reform, Nonprofits, Health Policy, Managed Care, Grants, Start-ups, Hospitals, Strategy, Venture Capital, Business Planning, Market Research
Education
Boston University - School of Management 1978 — 1981
MBA, Health Care Management
Connecticut College 1974 — 1978
Bachelor of Arts (B.A.), Psychology
National Life Group November 2014 - Present
Blue Cross Blue Shield of Massachusetts January 2014 - October 2014
Hannover Life Reassurance Company of America April 2013 - December 2013
Virtual DBS August 2012 - December 2012
Sylvia Insurance June 2011 - August 2011
Wendy’s May 2010 - September 2010
TJ MAXX August 2009 - December 2009
Buttonwood Park Zoo April 2007 - September 2008
Skills
Microsoft Excel, PowerPoint, Microsoft Office, SAS, Microsoft Word, Problem Solving, Teamwork, Outlook, R
Education
Bryant University 2008 — 2012
Bachelor of Science (B.S.), Actuarial Mathematics
st andrews
Blue Cross Blue Shield of Massachusetts March 2015 - Present
Trazee Travel LLC August 2014 - Present
Complex Media July 2013 - October 2014
Antares Enterprises May 2013 - August 2013
Skills
Content Writing, SEO, Writing, Editing, Creative Writing, Blogging, Social Media, Research, Proofreading, Social Networking, Photoshop, Microsoft Office, News Writing, Final Cut Pro, PowerPoint, Adobe, Editorial
Education
Bridgewater State College 2013 — 2014
Bachelor of Arts (B.A.), English, Writing Concentration
Temple University 2009 — 2012
Film and Media Arts
Results Communications and Research December 2013 - Present
BMC HealthNet Plan August 2009 - November 2013
BMC HealthNet Plan April 2008 - August 2009
Expansion Consulting March 2008 - August 2009
Results Communications and Research February 2008 - August 2009
Network Health 2005 - 2008
Best Doctors 2004 - 2005
Bay State Federal Savings Bank 1999 - 2003
Blue Cross Blue Shield of Massachusetts 1991 - 1998
Blue Cross Blue Shield of Massachusetts 1991 - 1998
Skills
Social Media, Marketing Communications, Internal Communications, Advertising, Budgeting, Sales Support, Secondary Research, Primary Research, Press Release..., Newsletters, Trade Shows, Event Planning, Public Relations, Marketing Strategy, Market Research, Strategic Planning, Online Marketing, Social Media Marketing, Healthcare, Brand Development, Non-profits, Writing, Media Relations, Lead Generation, Event Management, Editing, Integrated Marketing, PowerPoint, Research, Corporate Communications, Copywriting, B2B, Direct Marketing, Digital Marketing, Email Marketing, SEO, Social Networking, Outlook, Product Marketing, Community Relations, Promotions, Team Building, Marketing Management, Content Development, Strategic Communications, Team Leadership, Microsoft Office, Fundraising, Nonprofits
Education
Boston University Graduate School of Management 1985 — 1989
MBA, marketing, finance
Katherine Gibbs School 1982 — 1983
Business Management/Administrative Skills, Business Administration
University of Connecticut 1978 — 1982
BA, French
Katherine Gibbs School
St.Paul Catholic High School
Bain Capital April 2013 - May 2015
ASA December 2011 - April 2013
Nokia December 2010 - December 2011
Nokia October 2009 - December 2010
Nokia October 2008 - October 2009
HPHC May 2006 - December 2007
MIDWEST NATIONAL LIFE INSURANCE COMPANY January 2006 - November 2006
Blue Cross Blue Shield of Massachusetts June 2003 - November 2005
BLUE CROSS BLUE SHIELD MASSACHUSETTS September 2001 - November 2003
BLUE CROSS BLUE SHIELD MASSACHUSETTS June 2000 - September 2001
Skills
Project Facilitation, Program Management, IT Operations, Agile Methodologies, Project Management, SDLC, ITIL Certified, ITIL Implementation, PMI, Program Facilitation, Negotiation, Senior Program..., Senior Stakeholder..., Software Quality..., Vendor Management, Release Management, SharePoint, Quality Assurance, ITIL, Change Management, IT Service Management, Process Improvement, Security, Service Delivery, Software Development, Enterprise Software, Testing, Management, Software Documentation, Integration, SaaS, Agile Project Management, Training, Solution Architecture, Leadership
Education
Brandeis University 1993 — 1997
Bachelors, sociology, English, Creative Writing
Brandeis University 1993 — 1997
Sociology, sociology
Brandeis University 1993 — 1997
BA, English, Sociology and Creative Writing
Blue Cross Blue Shield of Massachusetts September 2013 - Present
Blue Cross Blue Shield of Massachusetts October 2009 - September 2013
CVS Pharmacy May 2002 - September 2013
Boss Academy of Performing Arts September 2008 - June 2009
Skills
Customer Service, Leadership, Microsoft Office, Time Management, PowerPoint, Microsoft Word, Microsoft Excel, Training, Outlook, Public Speaking, Telephone Skills, Teamwork, Team Building, Social Networking
Education
Bridgewater State College 2003 — 2008
Bachelor of Arts (B.A.), Communications, Theatre Arts concentration
Telamon Insurance & Financial Network 2015 - Present
Borislow Insurance 2014 - 2015
McSweeney & Ricci Insurance Agency, Inc. 2010 - 2014
Blue Cross Blue Shield of Massachusetts 2008 - 2008
Harvard Pilgrim Health Care 2002 - 2008
Boston Mutual Life Insurance 1991 - 2002
Sun Life Financial 1985 - 1991
The Hartford 1983 - 1985
Skills
Employee Benefits, Insurance, Health Insurance, Life Insurance, PPO, Brokers, Managed Care, Health Care Reform, HMO, Health Savings Accounts, Group Insurance, Disability Insurance, Underwriting, Sales, COBRA, Stop Loss
Education
Bryant College
Bachelor of Science (BS), Business Administration and Management
Massachusetts Division of Insurance
Resident Individual Producers License, and Licensed Insurance Advisor (LIA)
Blue Cross Blue Shield of Massachusetts February 2012 - Present
HP Enterprise Services September 2009 - February 2012
HP Enterprise Services October 2008 - August 2009
EDS December 2006 - October 2008
Verizon Superpages 2001 - 2004
Skills
ClearCase, TOAD, MyEclipse, MS Project, HP Virtual Room, SQL Developer, Toad, Agile Methodologies, Quality Center, Visio, PMO, SDLC, Requirements Gathering, Oracle SQL Developer, Vendor Management, Requirements Analysis, Business Analysis, Management, PMP, Software Project...
Education
Bridgewater State College 1991 — 1996
BA, Sociology
Bridgewater State College 1991 — 1996
Bachelor of Arts (BA), Sociology
Blue Cross Blue Shield of Massachusetts January 2014 - Present
Covidien February 2012 - December 2013
HighPoint Solutions May 2011 - January 2012
EMD Serono June 2006 - October 2010
EMD Serono, Inc. October 2001 - June 2006
Serono International S.A. 1999 - 2001
Kerr McGee Oil UK Ltd 1995 - 1999
Skills
Cross-functional Team..., Pharmaceutical Industry, Lifesciences, 21 CFR Part 11, SDLC, Business Intelligence, Master Data Management, Project Planning, Data Analysis, Program Management, Databases, ITIL, Business Process, ERP, CRM, Project Portfolio..., Management, Leadership, Analytics, Risk Management
Education
Bournemouth University 1991 — 1995
B.S.(Honors), Engineering Business Development
Blue Cross Blue Shield of Massachusetts January 2013 - Present
Houghton Mifflin Harcourt November 2012 - January 2013
LeapFrog Systems April 2012 - December 2012
Jordan's Furniture July 2010 - April 2012
Jordan's Furniture November 1998 - July 2010
Liberty Mutual Insurance June 1988 - February 1992
Skills
ADP Payroll, Workday, Personnel Management, Data Analysis, HRIS, Crystal Reports, Enterprise Integration, Human Resources, ADP Reporter, Compensation, Analysis, Vendor Management, Process Improvement, XSLT, Ceridian, Payroll, Employee Benefits, Integration, Sourcing
Education
Bryant University 1982 — 1986
BS in BA, Marketing
NSTAR, now Eversource Energy June 2001 - Present
Techmar December 2000 - February 2001
Blue Cross Blue Shield of Massachusetts July 2000 - November 2000
Consumer Credit Counseling Service of Southern New England January 1999 - July 2000
Putnam Investments February 1998 - November 1998
Skills
Customer Service, Business Development, CRM, Training, Leadership, Management
Education
Clark University 2002 — 2003
Master Certificate, PC Service and Support
Xintra Institute of Technology 2001 — 2002
Web Design Certificate, Macromedia Web Design
Bridgewater State University 1991 — 1997
BS, Psychology, Fine Arts
Straight Talk Consulting April 2015 - Present
Perlman & Associates April 2001 - March 2015
Biogen Idec September 2013 - February 2015
EMC Corporation September 2007 - August 2013
Monster Worldwide July 2004 - April 2007
Pegasystems July 2002 - July 2004
HookMedia Incorporated March 2000 - March 2001
Digitas Incorporated July 1999 - February 2000
IDX Systems Corporation January 1997 - June 1999
Blue Cross Blue Shield of Massachusetts June 1991 - December 1996
Skills
Organizational..., Leadership Development, Instructional Design, Executive Coaching, Performance Management, Talent Management, Employee Relations, Program Management, Human Resources, Team Building, Organizational..., Management, Leadership, Career Counseling, Onboarding, Coaching, Strategy, Succession Planning, Recruiting, Interviews, Business Process..., Process Improvement, Training, Team Leadership, Consulting
Education
Brandeis University 1987 — 1991
Bachelor of Arts, Psychology, Education
Brandeis University 1987 — 1991
Bachelor of Arts (B.A.), Psychology
EY August 2015 - Present
Intercultural Center Bryant University August 2014 - May 2015
Academic Center for Excellence September 2012 - May 2015
Blue Cross Blue Shield of Massachusetts May 2014 - August 2014
Cigna May 2013 - August 2013
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Time Management, Teamwork, Public Speaking, VBA, Data Analysis, Leadership, Social Media, Event Planning, Social Networking, Customer Service, Access
Education
Bryant University 2011 — 2015
Bachelor's degree, Actuarial Science, Senior
BMC HealthNet Plan October 2012 - Present
Harvard Vanguard Medical Associates June 2012 - Present
Blue Cross Blue Shield of Massachusetts August 1992 - September 2012
Skills
Utilization Management, Medical Policy..., Emergency Medicine, Case Management, Disease Management, Healthcare Information..., Healthcare, Hospitals, Medicine, Urgent Care, Quality Improvement, Leadership, Healthcare Management, Policy, Public Health, Managed Care, Clinical Research
Education
Boston University School of Medicine 1977 — 1981
Medical Degree, Medicine
Brandeis University 1972 — 1976
Bachelor of Arts (BA), Biology
Tufts Health Plan March 2015 - September 2015
Partners HealthCare January 2015 - March 2015
Dell at HPHC July 2013 - February 2014
Commonwealth of Massachusetts December 2012 - June 2013
Blue Cross Blue Shield of Massachusetts June 2012 - November 2012
Life and Specialty Ventures, LLC, Holding Company of Blue Cross Blue Shield November 2011 - June 2012
IRHA, Inc. June 2008 - November 2011
Fidelity Investments June 2007 - June 2008
Brown Brothers Harriman & Co. August 2006 - September 2006
John Hancock May 2005 - May 2006
Skills
Requirements Gathering, User Acceptance Testing, Project Coordination, Visio, Financial Analysis, Bloomberg, Project Management, Microsoft Office, Business Analysis, SDLC, Business Requirements, Process Improvement, Financial Modeling, Risk Management, Vendor Management, Business Process..., Analysis, Portfolio Management, SharePoint, Business Process, Software Documentation, Requirements Analysis, Cross-functional Team...
Education
Boston University Questrom School of Business 1992 — 1996
BSBA/BA in IR, Finance and Intl management, International Relations and Economics
Maggie Jill Photography January 2015 - Present
Telamon Insurance & Financial Network March 2011 - Present
Five Star Quality Care November 2008 - March 2011
Blue Cross Blue Shield of Massachusetts November 2006 - November 2008
Skills
Employee Benefits, Health Insurance, Strategic Planning, Benefits Administration, Property & Casualty..., Insurance
Education
Bridgewater State University 2004 — 2006
Bachelors Degree, Psychology
Dean College 2002 — 2004
Associates Degree, Psychology
CVS Caremark Corporation May 2013 - Present
McKesson Health Solutions May 2012 - April 2013
Blue Cross Blue Shield of Massachusetts March 2011 - January 2012
Dell/Perot Systems March 2009 - March 2011
Wellington Management January 2008 - December 2008
Perot Systems January 2005 - December 2007
EMC June 2003 - December 2004
Pegasus Communications April 2001 - October 2001
Skills
PMP, PMO, SDLC, Vendor Management, Program Management, Project Portfolio..., Software Project..., Project Management, Business Analysis, Agile Project Management, Resource Management, Process Improvement, Requirements Analysis, Integration, Business Process, Software Development, Management, ITIL, Cross-functional Team..., Quality Assurance, Team Leadership, CRM, Disaster Recovery, Strategy, Product Management, Change Management, Governance, Enterprise Software, Solution Architecture, Scrum, Business Requirements, Data Warehousing, Project Planning, Budgets, SharePoint, Leadership, Visio, Business Process..., IT Service Management, Enterprise Architecture, IT Management, IT Strategy, Business Intelligence, Project Delivery, Systems Analysis, Software Documentation, Service Delivery, IT Operations, MS Project, ERP
Education
Boston University - School of Management 2008 — 2010
Master - Project Management
Boston University Questrom School of Business 2008 — 2008
Certification, Agile SCRUM
Honeywell Information Systems 1979 — 1983
Computer Science Programming
Healthways July 2014 - Present
Healthways September 2013 - July 2014
Blue Cross Blue Shield of Massachusetts March 2012 - June 2013
Bupa Health Dialog August 2011 - March 2012
Bupa Health Dialog November 2010 - August 2011
Health Dialog August 2008 - November 2010
Tufts University School of Medicine January 2008 - January 2009
Emerson College September 2007 - December 2008
Health Dialog May 2005 - August 2008
Arrco Medical Art & Design, Inc September 1992 - May 2005
Skills
Marketing Strategy, Health Communication, Healthcare, Business Development, Disease Management, Social Marketing, Segmentation, Content Development, Medical Education, Program Design, Medicare, Strategic Communications, Health Policy, Program Management, Strategy, Healthcare Information..., Health Promotion, Public Health, Marketing Communications, Research, Analytics, Entrepreneurship, Leadership, Marketing, Management, Managed Care, Strategic Planning
Education
Emerson College 2000 — 2007
MA, Health Communication
Tufts University School of Medicine 2000 — 2007
MA, Health Communication
Brandeis University 1983 — 1987
BA, Psychology/Legal Studies
BCDS
Blue Cross Blue Shield of Massachusetts June 2014 - Present
Bryant University August 2011 - May 2014
Blue Cross Blue Shield of Massachusetts June 2013 - August 2013
Skills
Actuarial Science, PowerPoint, Word, Excel, Microsoft Office, Visual Basic, Problem Solving, Analytics, Business, Internet, Leadership, Mathematics, Social Networking, SAS E-Miner, SAS Enterprise Guide, Facebook, VBA, Microsoft Excel, Data Analysis
Education
Bryant University 2010 — 2014
Bachelor of Science, Actuarial Mathematics
The Buffalo News December 2010 - January 2014
Blue Cross Blue Shield of Massachusetts July 2012 - December 2012
GateHouse Media March 2008 - December 2010
First American Financial Corporation May 2007 - March 2008
Blue Cross Blue Shield of Vermont August 2005 - December 2006
Motherhood Maternity June 2004 - August 2005
W.O.R.D. Childcare Center March 2003 - June 2004
Skills
Social Media, Marketing, Advertising, Social Media Marketing, Customer Service, Online Marketing, Email Marketing, Facebook, Social Networking, Online Advertising, Marketing Communications, Microsoft Office, Blogging, InDesign, Photoshop, Digital Marketing, Process Management, Process Improvement, Reporting & Analysis, Financial Reporting, Research, Project Coordination, Health Insurance
Education
Bristol Community College 2014 — 2017
Health Sciences
Bristol Community College 2000 — 2002
Early Childhood Education
PRA Health Sciences October 2014 - Present
EMD Serono, Inc. July 2014 - October 2014
EMD Serono, Inc. 2013 - October 2014
EMD Serono June 2011 - 2013
EMD Serono, Inc. June 2010 - June 2011
South Shore Hospital June 2008 - June 2010
Blue Cross Blue Shield of Massachusetts February 2005 - June 2006
Skills
Clinical Research, Healthcare, Neurology, Pharmaceutical Industry, Hospitals, Clinical Trials, Biotechnology, Customer Service, Oncology, Drug Development, Coaching, Sop, GMP, Nursing, Patient Safety, Clinical Development, Infectious Diseases, Managed Care, Diabetes, Drug Safety, FDA, Therapeutic Areas, Endocrinology, Lifesciences, Cancer, Pharmacology, Clinical Operations, Regulatory Affairs, Life Sciences, Market Access, SOP
Education
Massasoit Community College 2011 — 2014
ADN, Nursing
Bridgewater State College 1999 — 2004
BS, Psychology
Blue Cross Blue Shield of Massachusetts January 2008 - Present
Blue Cross Blue Shield of Massachusetts April 2009 - December 2010
Blue Cross Blue Shield of Massachusetts January 2007 - December 2008
Skills
Health Insurance, PMO, Insurance, Managed Care, HIPAA
Education
Bryant College 1980 — 1984
BS BA, Management
Harvard Pilgrim Health Care November 2013 - Present
Harvard Pilgrim Health Care November 2011 - October 2013
Blue Cross Blue Shield of Massachusetts April 2008 - April 2011
Blue Cross Blue Shield of Massachusetts April 2006 - April 2008
The Bard Group, LLC (now Navigant Consulting) September 2002 - March 2006
Blue Shield of California December 1999 - May 2001
Tufts Health Plan September 1996 - December 1999
Concord Monitor August 1994 - August 1996
Skills
Cross-functional Team..., Strategy, Strategic Planning, Project Management, Leadership, Managed Care, Marketing Strategy, Healthcare, Program Management, Analysis, Management Consulting, Insurance, Business Strategy, Marketing, Business Development
Education
The Heller School for Social Policy and Management at Brandeis University 2001 — 2002
MBA, Health Care, Business
Bowdoin College 1990 — 1994
Self Employed November 2006 - Present
Blue Cross Blue Shield of Massachusetts June 2008 - December 2008
Massachusetts General Hospital October 2000 - October 2006
Skills
Copywriting, Event Planning, Newsletters, Email Marketing, Social Media, SEO, Editing, Marketing Communications, Marketing, Social Media Marketing, Strategic Communications, Public Relations, Public Speaking, Copy Editing, Microsoft Office, Media Relations, Blogging
Education
Brown University 1966 — 1973
B.A., M.A., English, Creative Writing
La Salle Academy 1962 — 1966
High School Degree, college prep
St. Pius Grammar School 1954 — 1962
Granite Telecommunications November 2014 - Present
Blue Cross Blue Shield of Massachusetts February 2014 - November 2014
Grand Circle Corporation May 2013 - February 2014
Granite Telecommunications August 2007 - May 2013
Skills
Customer Service, Written & Verbal..., Microsoft Office, Internet, Team Leadership, Leadership, Multi Tasking, Delegation, Project Management, Coordination, Data Entry, Telecommunications, Management, Software Documentation, Account Management, Call Centers, Microsoft Excel, Outlook, PowerPoint, Sales, Microsoft Word, Troubleshooting, Training, Time Management, Customer Satisfaction
Education
Quincy College 2010 — 2013
Business Administration and Management, General
Bridgewater State University 2005 — 2006
Wickedlocal.com- Patriot Ledger & Brockton Enterprise July 2013 - Present
Wickedlocal.com April 2013 - Present
Make Yourself Known May 2012 - April 2013
Vet Net One Stop Career Center October 2012 - March 2013
Reed Construction Data June 2006 - March 2012
ARAMARK April 1997 - June 2004
Blue Cross Blue Shield of Massachusetts 1996 - 1997
Skills
Salesforce.com, Cold Calling, Customer Retention, B2B, Sales, Sales Operations, Sales Process, CRM, Software Solution Sales, Training, Solution Selling, Designing, Marketing, Social Media Integration, Logo Design, Customer Satisfaction, Team Building, Management, Strategy, Marketing Strategy, Direct Sales, Social Media, Digital Marketing, Leadership, Customer Service, Account Management, Promotions, SEO, Web Services, Lead Generation, Product Management, SEM, Networking, Selling, Advertising, Sales Presentations, Negotiation, Time Management, Trade Shows, New Business Development, Online Advertising, Advertising Sales, Small Business Online..., Strategic Partnerships, Small Business, Public Relations, Product Development, Pricing, Sales Management, Business Development
Education
Bridgewater State College 1990 — 1993
Bachelor of Arts (B.A.), Fine A
School of the Museum of Fine Arts 1986 — 1988
Fine and Studio Arts
Blue Cross Blue Shield of Massachusetts July 2013 - Present
Atlanta Spirit LLC September 2012 - July 2013
Hibbett Sporting Goods March 2012 - July 2013
Skills
Sales, Customer Service, Facebook, Social Media, Sports Marketing, Microsoft Office, Marketing, Sports, Sports Management, Retail Sales, Teamwork
Education
Bridgewater State University 2014 — 2017
Master's Degree, Public Administration
Georgia Southern University 2008 — 2012
BS in Science, Sports Management/ Business
Blue Cross Blue Shield of Massachusetts July 2013 - Present
Blue Cross Blue Shield of Massachusetts August 2009 - June 2013
Quincy College January 2008 - May 2011
Blue Cross Blue Shield of Massachusetts February 2005 - July 2009
Skills
Editing, Copy Editing, Instructional Design, Technical Writing, Proofreading, Blogging, Content Management, Creative Writing, Public Speaking, Teaching, Microsoft Office, PowerPoint, Content Development, SnagIt, Copywriting, Literature, Captivate, Teaching Writing, Content Writing, English Literature, Freelance Writing, Leadership, Training
Education
Northeastern University 2002 — 2004
Master's Degree, English
Bridgewater State College 1996 — 2001
Bachelor's Degree, English and Theater
Blue Cross Blue Shield of Massachusetts September 2011 - Present
Blue Cross and Blue Shield of Massachusetts June 2008 - September 2011
Uno's Chicago Bar and Grill March 2006 - October 2010
Skills
Insurance, Health Insurance, Employee Benefits, Customer Service, Outlook, Managed Care, HIPAA, Call Centers, Medicare, Sales, Microsoft Office, Brokers, Health Savings Accounts, Leadership, Healthcare, Process Improvement, Sales Presentations, Account Management, Microsoft Word, Public Speaking, Claims Resolution, Time Management, Claim, Marketing, Medicare Part D, Customer Retention
Education
Bristol Community College 2001 — 2006
Associates, General Business Management
Blue Cross Blue Shield of Massachusetts July 2015 - Present
Skills
User Experience Design, Experience Design, User Experience, Design, Information Architecture, Content Strategy, Creative Direction, Creativity, Creative Services, Creative Strategy, Visual Design, Design Thinking, Social Media, Marketing, Entrepreneurship, Facebook, Management, Marketing Strategy, Social Networking, Social Marketing, Public Relations, Press Releases, Social Media Marketing, Photography, Online Marketing, Advertising, Digital Marketing, Brand Development, Direct Marketing, Account Management, Sports Marketing
Education
General Assembly 2015 — 2015
Visual Design
General Assembly 2014 — 2014
UX Design
Bryant University 2008 — 2012
Bachelor of Science in Business Administration, Management, 3.34
Mobility Services International 2008 - April 2014
Blue Cross Blue Shield of Massachusetts August 2004 - January 2008
Relocation Resources International 1997 - 2004
Pomerantz Staffing August 1994 - September 1997
Skills
Relocation, Corporate Relocation, Global Mobility, Customer Service, Expatriate Management, Real Estate, Selling, Employee Relations, Microsoft Word, Recruiting, Office Administration
Education
Bridgewater State University 1990 — 1994
Bachelor's Degree, Psychology
Blue Cross Blue Shield of Massachusetts August 2011 - April 2015
Blue Cross Blue Shield of Massachusetts September 2010 - August 2011
Blue Cross Blue Shield of Massachusetts July 2009 - September 2010
Blue Cross Blue Shield of Massachusetts October 2006 - July 2009
Blue Cross Blue Shield of Massachusetts October 2005 - October 2006
Aetna October 2004 - October 2005
Aetna January 2004 - October 2004
Aetna May 2002 - January 2004
Skills
Health Insurance, Underwriting, Insurance, Managed Care, HMO, Employee Benefits, Strategic Planning, Leadership, Finance, HIPAA, Health Savings Accounts, Process Improvement, Disability Insurance, Healthcare, Management, Analysis
Education
Boston University - School of Management 2008 — 2012
MBA, Health Sector Management
The University of Connecticut 1997 — 2001
BS, Health Care Management
Blue Cross Blue Shield of Massachusetts June 2014 - Present
Blue Cross Blue Shield of Massachusetts August 2011 - June 2014
Blue Cross Blue Shield of Massachusetts November 2004 - August 2011
Skills
Marketing Communications, Project Management, Corporate Communications, Sales, Health Insurance, Email Marketing, Social Media, Account Management
Education
Bryant College 2000 — 2004
Bachelor of Science in Business Administration, Major: Management; Minors: Communication and Psychology
MHS - GO RAMS!
Blue Cross Blue Shield of Massachusetts September 2012 - Present
John H. Chafee Center for International Business September 2008 - October 2012
Skills
Visual Basic, Data Analysis, Access, Statistics, Microsoft Excel, Regression, Mathematics, Time Series Analysis, Time Management, Affordable Care Act, Databases, SAS, Monte Carlo Simulation, Health Insurance, Cognos, Quantitative Analytics, VBA, Market Research, Actuarial Science, Insurance, SAS programming, Financial Modeling, Microsoft Office, PowerPoint
Education
Bryant University 2011 — 2012
MBA, Business Administration, 3.5 / 4.0
Bryant University 2008 — 2011
Bachelor's, Actuarial Mathematics, 3.5 / 4.0
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Capital Good Fund January 2013 - May 2013
Blue Cross Blue Shield of Massachusetts May 2012 - August 2012
Prudential Financial July 2011 - August 2011
Skills
VBA, Microsoft Excel, Finance, Minitab, Spanish, Microsoft Word, Tennis, Piano, Insurance, PowerPoint, Actuarial Science, Access, Financial Analysis, Data Analysis, Health Insurance, Actuarial Exams, Financial Modeling, FactSet, Google Docs, Teamwork, Economics, Analysis, Statistics
Education
Bryant University 2009 — 2013
Actuarial Mathematics, Finance, Business Administration, Spanish
Blue Cross Blue Shield of Massachusetts October 2010 - Present
Pine Manor College February 2008 - September 2010
Boston University January 2006 - February 2008
Bridgewater State College Conference and Event Services September 2003 - May 2005
Skills
Event Management, Marketing Communications, Leadership, Event Planning, Fundraising, Nonprofits, Program Development, Volunteer Management
Education
Bridgewater State University 2001 — 2005
Bachelor of Arts, Communication Studies
Topco Associates LLC February 2015 - Present
Topco Associates LLC July 2013 - February 2015
TopSource LLC July 2012 - July 2013
Liberty Mutual Group March 2010 - September 2011
Blue Cross Blue Shield of Massachusetts June 2007 - February 2010
Blue Cross Blue Shield of Massachusetts May 2006 - September 2006
Skills
Procurement, Analysis, Forecasting, Financial Analysis, Budgets, Management, Leadership, Vendor Management, Software Documentation, Microsoft Excel, Process Improvement, Access, Customer Service, Strategic Sourcing, Microsoft Office, Program Management, Project Management, Sourcing, Business Development, Market Research, Account Management
Education
Bryant University 2003 — 2007
BS/BA, Management/Communication
Blue Cross Blue Shield of Massachusetts October 2007 - Present
Blue Cross Blue Shield of Massachusetts August 2002 - October 2007
Blue Cross Blue Shield of Massachusetts June 1999 - June 2002
Colliers International July 1997 - August 1999
Skills
Process Improvement, Lean Initiatives, Waste Reduction, Workflow Solutions, Data Analysis, Database Management, Business Metrics, User Interface Design, Adobe Creative Suite, Filemaker Pro, FileMaker, Database Admin, Lean Manufacturing
Education
Northeastern University 1994 — 1996
Post Graduate Studies, Graphic Design
Bryant University 1988 — 1992
Bachelor of Science (B.S.), Marketing
CVS Health May 2015 - Present
CVS Caremark Corporation August 2014 - May 2015
CVS Caremark Corporation September 2013 - August 2014
CVS Caremark Corporation September 2012 - September 2013
CVS Caremark Corporation June 2011 - October 2012
CVS/Caremark May 2009 - June 2011
Partners Healthcare June 2008 - May 2009
Blue Cross Blue Shield of Massachusetts September 2008 - December 2008
MEDITECH 2007 - August 2007
MEDITECH August 2005 - 2007
Skills
Strategic Planning, Data Analysis, Microsoft Office, Access, Healthcare, Financial Modeling, Strategy, Pharmacy Automation, Process Improvement, Analysis
Education
Boston University Questrom School of Business 2007 — 2009
MBA, Healthcare Management
Boston University Questrom School of Business 2007 — 2009
MSIS, Technology Management
University of Rhode Island 2001 — 2005
BS, Management
University of Rhode Island - College of Business Administration 2001 — 2005
BS, Managment
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Blue Cross Blue Shield of Massachusetts February 2013 - June 2013
Blue Cross Blue Shield of Massachusetts May 2012 - February 2013
Michael J Raymond Cpa January 2012 - May 2012
State Street 2011 - 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Oracle Applications, Concur, Cognos
Education
Bridgewater State University 2014 — 2017
Master's degree, Business Administration and Management, General
Bridgewater State University 2008 — 2012
Bachelor's degree, Accounting and Finance
Braintree High School March 2015 - June 2015
Braintree High School January 2015 - February 2015
Silver Lake Regional High School September 2014 - December 2014
Blue Cross Blue Shield of Massachusetts June 2013 - August 2014
Blue Cross Blue Shield of Massachusetts September 2011 - May 2013
Seymour Osman Community Center September 2010 - December 2010
Skills
Health Insurance, Customer Service, Leadership, Microsoft Office, Microsoft Excel, HIPAA
Education
Bridgewater State University 2011 — 2015
Master of Education (M.Ed.) in School Counseling (5-12), School Counseling
University of New Hampshire 2006 — 2010
Bachelor of Science in Human Development and Family Studies
RSA, The Security Division of EMC January 2014 - Present
PricewaterhouseCoopers LLP (PwC) September 2013 - January 2014
Blue Cross Blue Shield of Massachusetts March 2013 - August 2013
Fidelity Investments November 2012 - February 2013
State Street Corporation, MA November 2004 - October 2012
CompSys Technologies, Inc. February 2003 - February 2007
The World Bank 2004 - 2004
Hitachi (America) Computer Products, Waltham, MA November 2000 - February 2003
Skills
Enterprise Risk..., WebSSO, Identity..., Governance, Penetration Testing, Risk Assessment, Process Improvement, Architecture, Program Management, Disaster Recovery, Enterprise Architecture, IT Strategy, Java, Business Analysis, Network Security, Vulnerability Assessment
Education
Boston University - School of Management 2009 — 2013
MBA
Delhi University/National Physical Laboratory
Ph.D.
Healthcare Administrative Solutions at Blue Cross and Blue Shield of MA November 2011 - August 2014
Blue Cross Blue Shield of Massachusetts June 2005 - June 2008
Blue Cross Blue Shield of Massachusetts September 2003 - June 2005
Easter Seals December 2002 - September 2003
Gesmer & Updegrove, LLP September 1999 - August 2002
New England Medical Center August 1998 - September 1999
New England Medical Center March 1997 - August 1998
Skills
Outlook, Visio, PowerPoint, Word, Excel, Microsoft Office, Internet Explorer, Databases, Healthcare, Administrative..., Customer Service, Microsoft Excel, Recruiting, System Administration, Microsoft Word, Training, Administrative..., Access, Nonprofits, Spreadsheets
Education
Northeastern University 2000 — 2001
Classes taken towards BS in Healthcare Administration- GPA 3.67, Business Administration
Bristol Community College 1992 — 1994
Associate Degree, Word Processing Management – Medical and Legal Concentration
Blue Cross Blue Shield of Massachusetts October 2011 - Present
Blue Cross Blue Shield July 2004 - October 2011
Blue Cross Blue Shield January 2000 - June 2004
Skills
Process Improvement, Call Center, Business Analysis, People Management, Business Communications, Public Speaking, Project Management, MS Project, Microsoft Office, SDLC, Program Management, Visio
Education
Bridgewater State College 1995 — 1999
BS, Communications
Blue Cross Blue Shield of Massachusetts July 2013 - Present
Blue Cross Blue Shield of Massachusetts January 2012 - July 2013
Tastefully Simple May 2009 - June 2012
Infinity Data Corp October 2004 - May 2009
Infinity Data Corp February 2004 - October 2004
Infinity Data July 2003 - January 2004
Lane Bryant February 2001 - February 2003
Brewster Wallcovering 1999 - 2001
Geerlings & Wade 1996 - 1998
BJM Manufacturing 1993 - 1998
Skills
Employee Relations, Team Building, Customer Service, Sales, Training, Leadership, Process Improvement, Microsoft Excel, Recruiting, Microsoft Word, Interviews, E-commerce, Policy, Account Management, Management
Education
Bridgewater State University 1995 — 1999
B.S.
University of New Hampshire 1993 — 1995
High School
NASCO May 2012 - Present
Blue Cross Blue Shield of Massachusetts April 1988 - March 2012
Skills
PMP, SDLC, PMO, Vendor Management, Business Process, Business Process..., Requirements Analysis, Agile Project Management, Project Portfolio..., IT Strategy, CRM, Business Requirements, Healthcare Information..., Integration, Resource Management, SharePoint
Education
Bridgewater State College 2012 — 2015
Northeastern University 1995 — 2000
Associates in Science, Management Information Systems
Blue Cross and Blue Shield of Massachusetts November 2010 - Present
Blue Cross Blue Shield of Massachusetts August 2004 - November 2010
Blue Cross Blue Shield of MA February 2001 - 2004
BCBSMA 1995 - 1997
BCBSMA 1995 - 1997
Skills
Insurance, Business Analysis, Program Management, SDLC, Process Improvement, Vendor Management, Underwriting, Visio, Managed Care, Medicare, Healthcare, Requirements Analysis
Education
Bridgewater State College 1985 — 1990
Bachelor's degree, Communictions
Blue Cross Blue Shield of Massachusetts April 2013 - Present
Massachusetts Health Quality Partners May 2000 - April 2013
Harvard Pilgrim Health Care 1993 - 2000
Harvard Pilgrim Health Care 1993 - 2000
Skills
Healthcare
Education
Boston University Questrom School of Business 1991 — 1993
MBA, Health Care Policy and Management
Duke University 1984 — 1988
BA, Psychology
Vista Healthplan Business AnalystVista Health Plan2005 - Present
Vista 2005 - Present
Vista Healthplans 2004 - Present
BCBSMA 1993 - 2001
Blue Cross Blue Shield of Massachusetts 1993 - 2001
Education
Boston University Questrom School of Business 1985 — 1989
Bridgewater State University May 2012 - Present
Bridgewater State College March 2007 - Present
Blue Cross Blue Shield of Massachusetts June 2001 - May 2003
Skills
Policy, Strategic Planning, Networking, Security, Troubleshooting, Public Speaking, Research, Administration, Software Documentation, Windows 7, Windows, Team Leadership, Analysis, Microsoft Office, Access, Higher Education, Program Management, Project Management, Team Building, Leadership, System Administration, Incident Response, Vulnerability Assessment
Education
Bridgewater State University 2003 — 2007
B.A., Political Science
Bridgewater State University
Masters in Public Administration
Blue Cross Blue Shield of Massachusetts December 2011 - Present
Wilmer Cutler Pickering Hale and Dorr LLP November 2007 - December 2011
Weil Gotshal and Manges September 2005 - October 2007
Lifetime Entertainment Services February 2001 - July 2002
NBC February 2000 - February 2001
Boston Magazine September 1999 - January 2000
Schwartz Communications September 1998 - September 1999
Skills
Corporate Governance, Corporate Law
Education
Boston University School of Law 2002 — 2005
J.D.
Colby College 1994 — 1998
B.A., English
Combined Jewish Philanthropies July 2013 - Present
Jewish Federation of the North Shore August 2012 - June 2013
Combined Jewish Philanthropies March 2009 - August 2012
Combined Jewish Philanthropies 2007 - 2009
Blue Cross Blue Shield of Massachusetts 1999 - 2007
DiaLogos 1997 - 1999
Skills
Philanthropy, Strategic Planning, Volunteer Management, Non-profits, Management, Fundraising, Board Development, Annual Giving, Stewardship, Community Organizing, Community Outreach, Program Development
Education
Brandeis University 1990 — 1994
Bachelor's degree, Philosophy
Northeastern University
MBA, Management
University of Wisconsin-Madison
MA, Philosophy
Retired 2010 - Present
Blue Cross Blue Shield of Massachusetts April 1984 - September 2009
Education
Boston University Questrom School of Business
Blue Cross Blue Shield of Massachusetts March 2007 - Present
Blue Cross Blue Shield of Massachusetts March 2005 - March 2007
Casual Male Retail Group January 2003 - March 2005
Skills
Provisioning, RSA SecurID, Microsoft Exchange, Tivoli Identity Manager, Identity Management, ADP Payroll, ADP ReportSmith, ADP E-Time, Security Training, Employee Training
Education
Bryant University 1995 — 1997
B.S., Finance
Your Theatre, Inc. July 2013 - Present
Sullivan and Cogliano January 2013 - June 2013
Sun Life Financial 2007 - 2012
Fidelity Investments 2006 - 2007
John Hancock Life Insurance Company (U.S.A.) 2001 - 2006
Blue Cross Blue Shield of Massachusetts 1998 - 2001
Digital Equipment Corporation 1984 - 1998
Skills
Forecasting, Financial Reporting, Financial Planning and..., Budgeting, Accounting Operations..., Process Improvement, Activity Based Costing, Cost Allocation, Financial Audits, Financial Modeling, Capital Budgeting, Team Management, Certified MOS Excel, Certified MOS Word, Powerpoint, Hyperion, Oracle, Budgets, Variance Analysis, Business Process..., Analysis
Education
Suffolk University 1981 — 1982
Exec MBA, Finance
Bridgewater State College
Bachelor's degree, Mathematics
Humana August 2013 - Present
Humana June 2009 - July 2013
Aetna April 2002 - December 2008
Independant Consulting Practice June 2001 - April 2002
PricewaterhouseCoopers, LLP September 1999 - June 2001
Prudential Health Care May 1997 - September 1999
Prudential Health Care August 1995 - May 1997
Prudential Health Care July 1992 - August 1995
Blue Cross Blue Shield of Massachusetts July 1989 - July 1992
Boston University School of Medicine July 1983 - July 1989
Skills
Healthcare Management, Healthcare, Managed Care, Health Insurance, Healthcare Information..., Hospitals, Medicare, Health Policy, Clinical Research, Medicaid, Disease Management, Utilization Management, NCQA, Medicine, Quality Improvement, PPO, HMO, HEDIS, Case Managment, Physicians, Provider Relations, EHR, Informatics, Public Health, HIPAA, Healthcare Consulting, Nursing, Internal Medicine, Healthcare Industry, Credentialing, Physician Relations, Accountable Care
Education
Boston University Questrom School of Business 1988 — 1988
Post Graduate Training, Management Development Certificate
Stanford University School of Medicine 1979 — 1982
Post Graduate Training, Clinical and research Fellowship in Infectious Diseases
Wayne State University School of Medicine 1976 — 1979
Post Graduate Training, Internship and Residency in Internal Medicine
The University of Texas Southwestern Medical Center at Dallas 1971 — 1976
MD, Medicine
St. Mary's University 1967 — 1971
BA, Biology, Chemistry, Premed
Northeastern University August 2012 - Present
Blue Cross Blue Shield of Massachusetts September 2011 - July 2012
Blue Cross Blue Shield of Massachusetts October 2009 - September 2011
Blue Cross Blue Shield of Massachusetts August 2004 - October 2009
Brown Brothers Harriman April 2001 - June 2003
Brown Brothers Harriman January 1999 - April 2001
Brown Brothers Harriman March 1994 - January 1999
Brown Brothers Harriman 1989 - 1994
Skills
Leadership Development, Organizational..., Change Management, Program Management, Leadership, Organizational..., Coaching, Career Development, Organizational..., Onboarding, Instructional Design, Organizational Design, Workshop Facilitation, Talent Management, Process Improvement, Vendor Management, Strategy, Management, Human Resources, Recruiting, Employee Training, HRIS
Education
Boston University - School of Management 1996 — 2003
Master of Business Administration (MBA)
Harvard University 1983 — 1987
AB
Blue Cross Blue Shield of Massachusetts April 2014 - Present
HCC Specialty July 2011 - March 2014
Skills
Insurance, SAS programming, SQL, Microsoft Excel, Underwriting, Risk Management, Property & Casualty..., Financial Analysis, Reinsurance
Education
Bowdoin College 2007 — 2011
B.A., Mathematics and Economics
St. John's Prep 2003 — 2007
Skanska USA Building Inc. 1999 - Present
Goldman Financial Group Inc. 1996 - 1999
Blue Cross Blue Shield of Massachusetts 1993 - 1996
Fidelity Investments 1985 - 1993
Education
Bristol Community College
Clerical Upgrading Program
Massachusetts Health Quality Partners April 1998 - Present
Blue Cross Blue Shield of Massachusetts 1995 - 1997
Blue Cross Blue Shield of Massachusetts 1993 - 1995
Beth Israel Deaconess Medical Center 1991 - 1992
Massachusetts Hospital Association 1989 - 1991
Massachusetts Hospital Association 1987 - 1989
Middlesex Hospital 1983 - 1987
Skills
Non-profits, Healthcare Information..., Healthcare, Public Health, Strategic Planning, Leadership, Hospitals, Grant Writing, Healthcare Consulting, Fundraising, Policy, Healthcare Management, Medicare, Managed Care, Quality Improvement, Medicaid, Nonprofits
Education
Yale University School of Public Health 1981 — 1983
MPH
Brandeis University 1976 — 1980
BA, History and Music
Blue Cross & Blue Shield of Rhode Island 1989 - Present
Harvard Pilgrim Health Care 2006 - 2009
Blue Cross Blue Shield of Massachusetts 2002 - 2006
Skills
Financial Analysis, Health Insurance, Financial Modeling, Financial Reporting, Process Improvement, Medicare, Access, Finance, Outlook, Data Analysis, SAS, Sarbanes-Oxley Act, Managed Care, Analysis, Healthcare Management, HIPAA, Disease Management, Healthcare Industry, Analytics, Business Analysis, Research, Software Documentation, Strategic Planning, Microsoft Excel, Healthcare Information...
Education
Bryant University 1985 — 1989
Bachelor of Applied Science (B.A.Sc.), Applied Actuarial Mathematics
Blue Cross Blue Shield of Massachusetts June 2013 - June 2015
Varolii August 2010 - June 2012
Fidelity Investments June 2001 - December 2008
Zurich Scudder Investments February 2001 - June 2001
Bank of Boston January 1997 - February 2001
Skills
Databases, Disaster Recovery, Solaris, SDLC, Oracle, Microsoft SQL Server, Performance Tuning, Database Administration
Education
Bradley University 1991 — 1993
Master, Computer Science
Self-Employed February 2009 - Present
National Institute for Law and Equity June 2008 - January 2009
Blue Cross Blue Shield of Massachusetts 2005 - 2008
Memphis Managed Care Corporation 2003 - 2004
Education
Boston University School of Law 1998 — 2001
Doctor of Law (J.D.), Law
Retired January 2015 - Present
Blue Cross Blue Shield of Massachuetts 2011 - Present
Blue Cross Blue Shield of Massachusetts August 1992 - December 2014
Blue Cross Blue Shield of Massachusetts August 1992 - July 2009
St Benedict at Auburndale School August 1988 - June 1989
Tipton County Schools August 1986 - June 1988
Education
Bridgewater State University
Bachelor of Science, Elementary Education, Art
EmblemHealth August 2014 - Present
EmblemHealth September 2013 - August 2014
EmblemHealth June 2012 - September 2013
Blue Cross Blue Shield of Massachusetts April 2010 - May 2012
Skills
Excel, Financial Analysis, Actuarial, PowerPoint, Health Insurance, Healthcare, Insurance, Microsoft Office, Actuarial Science
Education
Brandeis University 2006 — 2009
Bachelor of Arts, Mathematics and Psychology
The Hebrew University 2009 — 2009
Blue Cross Blue Shield of Massachusetts October 2012 - Present
Vertex Pharmaceuticals 2011 - June 2012
landay & Leblang January 2010 - March 2011
Skills
Contract Negotiation, Process Improvement, Mergers, Licensing, Mergers & Acquisitions, Supplier Diversity, Corporate Governance, Analysis
Education
Boston University School of Law 2008 — 2009
LLM, International Business Practice
Blue Cross Blue Shield of Massachusetts 2013 - Present
Blue Cross Blue Shield of Massachusetts 2010 - 2013
Bristol-Myers Squibb 2008 - 2010
Bristol-Myers Squibb 2006 - 2008
Guess 2001 - 2004
The Walt Disney Company 1999 - 2001
Skills
Program Management, Strategy, Leadership, Finance, Business Planning, Management, Operations Management, Cross-functional Team..., Process Improvement, Project Management
Education
Boston University Graduate School of Management 2004 — 2006
Master of Business Administration (MBA)
Boston University Graduate School of Management 2004 — 2006
Master of Science (MS), Information Systems
Penn State University
Bachelor of Science (BS), Finance
Massachusetts Hospital Association July 2007 - Present
Massachusetts Department of Public Health January 2001 - June 2007
Harvard Pilgrim Health Care 1998 - 2000
Harvard Pilgrim Healthcare January 1995 - August 1997
Harvard Pilgrim Health Care 1987 - 1995
Blue Cross Blue Shield of Massachusetts 1985 - 1987
Skills
Healthcare, Hospitals, Healthcare Information..., Healthcare Management, Nonprofits, Health Policy, HIPAA, Medicare, Public Health, Medicaid, Revenue Cycle, Public Speaking, Strategic Planning, Physician Relations, Disease Management, Healthcare Consulting
Education
Boston University Graduate School of Management
MBA, Health Care Management
Brandeis University
BA, Economics
Blue Cross Blue Shield of Massachusetts March 2012 - Present
Blue Cross and Blue Shield of MA September 2008 - March 2012
Skills
Health Insurance, Insurance, Medicare, Managed Care, Customer Service, Claim, Call Centers, Outlook, Microsoft Excel, HIPAA, Sales, Brokers, Microsoft Office, Access
Education
Bridgewater State College 2003 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
BMI Surplus Inc. October 2012 - Present
Blue Cross Blue Shield of Massachusetts 2011 - 2012
State Street 1996 - 2000
Commonwealth of Massachusetts 1994 - 1996
Skills
Microsoft Office, Troubleshooting, Microsoft Excel, New Business Development, Customer Service, Social Media, Management, PowerPoint, OS X, Engineering, Process Improvement, Strategic Planning, Project Management, Photoshop, Negotiation, Microsoft Word, Research
Education
Bridgewater State University 1988 — 1993
Bachelor's Degree, Criminology
Blue Cross Blue Shield of Massachusetts September 2014 - Present
The Home for Little Wanderers July 2010 - August 2014
North Suffolk Mental Health March 2011 - June 2014
Wayside Youth & Family Support Network November 2010 - September 2013
Wayside Youth & Family Support Network September 2009 - May 2010
North Suffolk Mental Health May 2009 - August 2009
Meadows Psychiatric Center September 2006 - October 2007
Penn State University September 2005 - May 2006
North Shore-LIJ Health System May 2004 - July 2004
Skills
Mental Health, Group Therapy, CBT, Psychology, Psychotherapy, Mental Health Counseling, Crisis Intervention, Family Therapy, Adolescents, Motivational..., Psychological Assessment, Behavioral Health, Therapists, Treatment, Child Development, Post Traumatic Stress, Trauma Therapy, Play Therapy, Young Adults
Education
Boston University School of Medicine 2008 — 2010
Dual M.A., Mental Health Counseling and Behavioral Medicine, Medical Sciences
Penn State University 2002 — 2006
B.S., Psychology
Blue Cross Blue Shield of Massachusetts August 2014 - Present
Blue Cross Blue Shield of Massachusetts March 2011 - September 2014
BCBSMA August 2010 - March 2011
Blue Cross Blue Shield of Massachusetts March 2007 - August 2010
Blue Cross Blue Shield of Massachusetts November 2001 - August 2007
Skills
Visio, Risk Management, Microsoft Office, Insurance, User Acceptance Testing, Customer Relations, Data Analysis, Program Management, Problem Solving, Performance Management, Customer Service, Vendor Management, Team Leadership, Process Improvement, SDLC, Coaching, Word, Budgeting, PowerPoint, Business Process..., Business Analysis, Change Management, Healthcare, Budgets, Health Insurance, Requirements Analysis, Requirements Gathering, Operations Management, Software Documentation, PMO
Education
SIM Regional Leadership Forum 2014 — 2014
Bridgewater State College
Bachelor of Science (B.S.), Psychology
Worcester State College
Citizens Bank April 2015 - Present
Citizens Bank February 2014 - April 2015
Citizens Bank April 2013 - February 2014
Citizens Bank October 2012 - April 2013
Citizens Bank October 2011 - October 2012
Blue Cross Blue Shield of Massachusetts May 2010 - October 2011
Baywatch, Inc September 2003 - April 2011
Self Employed September 2003 - January 2010
The Children's Place, Inc December 2004 - April 2006
Skills
Customer Service, Outlook, Call Centers, Telephone Skills, Building Relationships, Hospitality, Training, Analysis, Sales, Microsoft Excel, Access, Human Resources, Inventory Management, Employee Relations, Customer Satisfaction
Education
Bridgewater State University 2002 — 2007
Bachelor of Science Degree, Business Management and Human Resources
National Grid October 2013 - Present
Blue Cross Blue Shield of Massachusetts February 2011 - October 2013
Verizon February 2000 - November 2008
Skills
Process Improvement, Customer Service, Telecommunications, Customer Satisfaction, Call Centers, Analysis, Vendor Management, Managed Services, VoIP, Business Analysis, Management
Education
Bridgewater State University 1997 — 1999
B.S., Business Management
Mechanics Cooperative Bank March 2011 - Present
Blue Cross Blue Shield of Massachusetts December 2007 - July 2010
Blue Cross Blue Shield of Massachusetts December 2007 - July 2010
PSG / Veritude December 2007 - July 2010
The Home Depot July 2000 - February 2009
Home Depot, Inc July 2000 - February 2009
The Home Depot July 2000 - February 2009
Skills
Healthcare, Telephone Skills, Customer Service, Microsoft Office, Leadership
Education
Bay State College 2012 — 2013
Associate of Science, Medical/Clinical Assistant
Bridgewater State University 1995 — 2000
BA, Communications/Theatre Arts, Art
Bridgewater State University 1995 — 2000
Bachelor of Arts, Art; Crafts
SpencerBank February 2015 - Present
Rose Property Appraisal January 2014 - Present
Massachusetts TRREA # 103665 December 2013 - Present
Stay at Home Mom/ Student 2008 - Present
Millbury Federal Credit Union 2007 - 2008
Blue Cross Blue Shield of Massachusetts 2006 - 2007
St. Anne's Credit Union 1999 - 2006
St. Anne's Credit Union 1999 - 2006
St. Anne's Credit Union 1999 - 2006
St. Anne's Credit Union 1999 - 2006
Skills
Banking, Management, Telecommunications, Network Security, Training, Customer Service, Business Analysis, Access, System Administration, Requirements Analysis, Requirements Gathering, Technical Support, Windows, Microsoft Excel, Sales, Coaching, Vendor Management, Microsoft Word, Data Analysis, E-commerce, IT Operations, Time Management, Telephone Skills, Market Research, New Business Development, Process Improvement, Analysis, Loans, Credit, PowerPoint, Troubleshooting, Information Technology, Outlook, Customer Satisfaction, Cross-functional Team..., Project Management, Social Media, Documentation, Change Management, Social Networking
Education
Massachusetts Board of Real Estate Appraisers 2013 — 2013
Real Estate Appraisal
Quinsigamond Community College 2010 — 2013
Bristol Community College
Blue Cross Blue Shield of Massachusetts October 2002 - Present
Blue Cross Blue Shield MA 2002 - Present
Skills
Provider Relations
Education
Bridgewater State University 1998 — 2001
BS, Political Science and Spanish
Blue Cross Blue Shield of Massachusetts Billing Data Entry/General Office HelpSavard and Moskos Eye HealthJune 2007 - January 2009
Post, O'Connor and Kadrmas Eye Centers, PC June 2000 - May 2007
Education
Bridgewater State University 2001 — 2004
Spanish/Secondary Education
Commonwealth of MA EOHHS March 2012 - Present
MetLife September 2011 - January 2012
Blue Cross Blue Shield of Massachusetts 2004 - 2010
AJILON CONSULTING, Burlington, Massachusetts/Nashua, New Hampshire 2000 - 2004
OASIS SYSTEMS, INC., Bedford, Massachusetts 1999 - 2000
Skills
SDLC, HP Quality Center, User Acceptance Testing, Test Planning, Regression Testing, Visio, Testing, Test Cases, Software Quality..., Quality Assurance
Education
Boston University - School of Management
BSBA
Blue Cross Blue Shield of Massachusetts February 2013 - Present
Blue Cross Blue Shield of Massachusetts November 2009 - Present
Blue Cross Blue Shield January 2008 - Present
Blue Cross Blue Shield of Massachusetts April 2007 - November 2009
Rockland Trust Company June 2003 - April 2007
Skills
Financial Analysis, Insurance, Accounts Receivable, Access, Process Improvement, Accounting, Finance, Account Reconciliation, Analysis, Claims Resolution
Education
Bridgewater State University 2010 — 2012
Bachelor, Finance
Bridgewater State University 2010 — 2012
Bachelors degree, Finance
Massasoit Community College
Associates degree, Business Administration TransferAccounting
Blue Cross Blue Shield of Massachusetts September 2014 - Present
Blue Cross Blue Shield MA September 2000 - Present
Blue Cross Blue Shield of Massachusetts January 2000 - August 2014
May Center for Education January 1999 - January 2000
Skills
Claim, Health Insurance, Training, Software Documentation, Employee Benefits, Cross-functional Team..., Insurance, Call Centers, Healthcare, Management, Medicare
Education
Bridgewater State College 1996 — 1999
Bachelor of Science, Communication Disorders
Dean College 1996 — 1999
Associate Degree, Communications
self employed 2002 - Present
Triton Technologies December 2005 - March 2007
Staples December 2003 - December 2005
Scudder Investments September 2000 - April 2002
Blue Cross Blue Shield of Massachusetts December 1999 - September 2000
American Express Financial Advisors November 1995 - December 1999
Education
Bridgewater State University 1994 — 1997
Bachelor of Science, Financial Management
Blue Cross Blue Shield of Massachusetts September 2006 - Present
Blue Cross Blue Shield MA December 1999 - September 2006
Skills
Health Insurance
Education
Bridgewater State University 1997 — 1999
Bachelor, Psychology
Commonwealth Care Alliance June 2012 - Present
Beacon Health Strategies, LLC May 1999 - June 2012
Beacon Health Strategies, LLC May 1999 - June 2012
Beacon Health Strategies May 1999 - June 2012
Children's Hospital Boston 1994 - 1998
Biodyne 1991 - 1991
Blue Cross Blue Shield of Massachusetts 1988 - 1991
AtlantiCare Medical Center 1987 - 1988
Peat, Marwick, Mitchell & Co. (KPMG) 1982 - 1985
Matthew Thornton Health Plan 1980 - 1982
Skills
Operations, Organizational..., Managed Care, Provider Relations, Provider Contracting, Team Leadership, Project Management, Written and Verbal...
Education
Boston University Questrom School of Business 1978 — 1979
MBA, Health Care Administration
Tufts University 1972 — 1975
BSc, Biology
St. Stephen's American School in Rome 1970 — 1971
HS, College Prep
Broad Institute July 2015 - Present
Broad Institute February 2013 - June 2015
Blue Cross Blue Shield of Massachusetts September 2012 - November 2012
Rhode Island Hospital October 2011 - May 2012
Brigham and Women's Hospital August 2011 - August 2011
Skills
Research, Molecular Biology, Cell Culture, Western Blotting, PCR, RNAseq, Microbiology
Education
Brown University 2008 — 2012
Bachelor of Science with Honors, Biology, Immunology
Blue Cross Blue Shield of Massachusetts August 2014 - Present
Boston University School of Management August 2012 - May 2014
Blue Cross Blue Shield of Massachusetts June 2013 - August 2013
Colombian Family Welfare Institute - ICBF December 2009 - August 2011
Porvenir May 2008 - December 2009
Avianca July 2006 - January 2007
Education
Boston University Questrom School of Business 2012 — 2014
Master of Business Administration (MBA)
Culinary Institute Mariano Moreno 2008 — 2010
Associate of Arts (A.A.)
Universidad de Los Andes 2002 — 2008
Bachelor of Science (B.S.)
Colegio San Carlos
Innovative Textiles July 2009 - December 2009
Comcast Cable December 2007 - February 2009
Blue Cross Blue Shield of Massachusetts December 2000 - December 2007
AT&T CORP May 2000 - December 2000
Education
Bristol Community College
Business Management
Blue Cross Blue Shield of Massachusetts 2008 - Present
Blue Cross Blue Shield of Massachusetts 2005 - 2007
Blue Cross Blue Shield of Massachusetts 2002 - 2004
BIT Group 2001 - 2001
American Management Systems 1999 - 2000
Hannaford Bros. Co. 1988 - 1997
Skills
SDLC, PMP, Vendor Management, Risk Management, Requirements Analysis, Waterfall, Business Requirements, Resource Management, Requirements Gathering, Visio, MS Project, Health Policy, Release Management, Health Insurance, IT Strategy, Cross-functional Team...
Education
Boston University - School of Management
Master of Business Administration (MBA), Business, Honors
Boston University - School of Management
Master of Management Information Systems (MS/MIS), Information Technology, Honors
ELP
University of Southern Maine
Bachelor's degree, Business Administration, Honors
Blue Cross Blue Shield of Massachusetts July 2007 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Event Planning, Healthcare, Data Analysis, Insurance, Public Speaking, Outlook, Leadership, Management, Process Improvement
Education
Bridgewater State College 1997 — 2002
Bachelor's degree
Coyle and Cassidy High School 1993 — 1997
BOSTON MEDICAL CENTER/ BOSTON UNIVERSITY MEDICAL SCHOOL November 2009 - Present
Blue Cross Blue Shield of Massachusetts November 2004 - May 2009
A.K.S ASSOCIATES July 2003 - November 2004
JP MORGAN CHASE INVESTMENT SERVICES COMPANY April 1998 - July 2003
Putnam Investments January 1997 - October 1997
Education
Bryant University
Bachelor of Science, Business Administration; Business Communications
MAQUARIE UNIVERSITY
Blue Cross Blue Shield of Massachusetts January 2013 - Present
Dartmouth Public Schools September 2012 - Present
Dartmouth Public Schools September 2012 - Present
Special Olympics Massachusetts June 2003 - Present
AmeriCorps NCCC September 2011 - August 2012
AmeriCorps National Civilian Community Corps September 2011 - August 2012
AmeriCorps NCCC October 2010 - August 2011
AmeriCorps NCCC October 2010 - July 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Community Outreach, Program Management, Leadership
Education
Bridgewater State University 2006 — 2012
Bachelor's degree, Business Administration and Management, General
Bridgewater State University
Bachelors of Science, Business Management
Blue Cross Blue Shield of Massachusetts November 2005 - Present
Parker & Brown 2003 - 2005
Testa, Hurwitz & Thibeault, LLP 1997 - 2003
Skills
Insurance, Managed Care, Healthcare, Strategic Planning, Health Insurance, Medicare, Corporate Law, Corporate Governance, Leadership, Claim
Education
Boston University School of Law 1992 — 1995
Doctor of Law (J.D.)
University of Massachusetts, Amherst 1985 — 1989
Bachelor of Arts (B.A.)
Blue Cross Blue Shield of Massachusetts January 2015 - Present
Blue Cross Blue Shield of Massachusetts November 2013 - January 2015
Skills
Leadership, Process Improvement, Project Management, Business Analysis, Insurance
Education
University of Massachusetts Boston 2012 — 2016
Master of Science, Management of Aging Services
Northeastern University 2005 — 2007
Graduate Certificate, Leadership, 3.77
Bryant University 2001 — 2005
Bachelor of Science in Business Administration, Marketing and Communications, 3.4