Blue Cross Blue Shield of Massachusetts
Industry: Company
DescriptionBlue Cross Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. Headquarters: Boston, Massachusetts, United States CEO: Andrew Dreyfus (7 Sep 2010–) Revenue: 6.8 billion USD (2015) Founder: Blue Cross Blue Shield Association Subsidiaries: Blue Cross and Blue Shield of Massachusetts HMO Blue Inc., Blue Benefit Administrators of Massachusetts Parent organization: Blue Cross Blue Shield Association
Blue Cross Blue Shield of Massachusetts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Massachusetts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,210 Blue Cross Blue Shield of Massachusetts employees in database. Find out everything there's to know about Blue Cross Blue Shield of Massachusetts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Massachusetts Employees
Blue Cross Blue Shield of Massachusetts March 2015 - Present
Skills
Public Speaking, Government, Research, Political Science, Editing, Social Media, Legislation, Real Estate, Legislative Relations, Policy, Politics, Legislative Research, Corporate Governance, Grassroots Organizing, Fundraising, Legal Research, Policy Analysis, Legal Writing, Grassroots
Education
New England Law Boston 2009 — 2012
JD, Law
Skidmore College 2005 — 2009
Bachelor of Arts (B.A.), Political Science and International Affairs
Conestoga, Berwyn PA
Liberty Mutual Insurance October 2014 - Present
Merrimack Valley Elite Lacrosse September 2011 - Present
Blue Cross Blue Shield of Massachusetts August 2010 - October 2014
Blue Cross Blue Shield of Massachusetts July 2012 - September 2012
Blue Cross Blue Shield of Massachusetts August 2007 - August 2010
Blue Cross Blue Shield of Massachusetts 2006 - 2007
Northwestern Mutual May 2005 - May 2006
Skills
Strategic Planning, Customer Relations, Training & Development, Professional Networking, Strategic Communications, College Relations, University Relations, Program Management, Event Management, Account Management, Project Facilitation, Large Group Facilitation, College Recruiting, Graduate Recruitment, Customer Service, Customer Satisfaction, Customer Experience, Customer Focus, Student Recruitment, Recruitment/Retention, HR Business Partnering, Recruiting, Business Networking, Employee Benefits, Human Resources, Workshop Facilitation, Talent Acquisition, Employee Training, Onboarding, Project Management, Employee Relations, Management, Training, Talent Management, Career Counseling, Sourcing, Succession Planning, Workforce Planning, Strategy, Temporary Placement, Coaching, Building Relationships, Policy, Hiring, Student Recruiting, Relationship Building
Education
Nichols College 2002 — 2006
Bachelor of Science in Business Administration, Human Resource Management
Woburn High School 1999 — 2002
High School Diploma
Joan Ruzzo, Healthcare Consulting December 2013 - April 2014
Arcadia Solutions June 2012 - July 2013
Highland Management March 1997 - June 2012
Blue Cross Blue Shield of Massachusetts March 1993 - February 1996
Skills
Healthcare Information..., Strategic Planning, Performance Improvement, PCMH Subject Matter..., Practice Change..., Quality Improvement, Business Development, Hospitals, Clinical Research, Practice Management, Physicians, Healthcare Consulting, Managed Care
Education
Northeastern University 1980 — 1985
Middlesex Community College 1978 — 1980
Associate's degree, Science - Nursing, 4.0
Comcast Cable August 2013 - Present
Mugar Enterprises, Inc. January 2011 - Present
Allied Barton August 2007 - Present
Genzyme sanofi April 2013 - August 2013
Harvard University September 2006 - August 2007
Sears Holdings Corporation June 2006 - July 2007
Blue Cross Blue Shield of Massachusetts July 2005 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Wireless Networking, Supervising, Multi Tasking, Bilingual, Computer Hardware, Software Installation, Laptops, Data Backup Solutions, Android, Chrome, Windows, Data Entry, Consumer Electronics, Highly motivated..., Customer Service, Hardware, Servers, Testing, Printers, Security, Management, Help Desk Support, Networking
Education
Millennium Training Institute 2010 — 2011
Network System Administration Certificate, Network and System Administration/Administrator
Wentworth Institute of Technology 2006 — 2007
Computer Engineering
Brighton High School 2002 — 2006
High School Diploma
Blue Cross Blue Shield of Massachusetts October 2012 - Present
Steere House Nursing and Rehabilitation Center 2010 - 2012
Pawtuxet Village Nursing Center 2005 - 2010
Kent County Memorial Hospital 2004 - 2005
Steere House Nursing and Rehabilitation Center 1998 - 2005
Skills
Hospitals, Disease Management, Healthcare, Utilization Management, Medicare, Nursing, Managed Care, Healthcare Management, HIPAA, Health Insurance, Medicaid, Healthcare Information..., Inpatient, Patient Safety, Patient Advocacy, Health Education, Medical/Surgical, EMR, Case Management, Home Care, Registered Nurses, Long-term Care, Quality Improvement, Acute Care, Insurance, Patient Education, Nursing Education, Leadership, IV
Education
New England Institute of Technology 2012 — 2014
Bachelor of Science (BS), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Community College of Rhode Island 2003 — 2005
Associate's degree, Registered Nursing/Registered Nurse
Diman Regional Technical Institute 2000 — 2001
LPN, licensed practical nurse
Classical High 1990 — 1994
www.mvjudge.com December 2001 - Present
Fidelity Investments March 1999 - December 2000
Peace Corps July 1996 - November 1998
Blue Cross Blue Shield of Massachusetts August 1983 - July 1996
Skills
Fine Art, Visual Arts, Printmaking, Video, Oil Painting, Photography, Photoshop, Portrait Painting, Commissioned Art, Art Education, Contemporary Art, Art, Painting, Digital Art, Adobe Creative Suite, Screen Printing, Mixed Media, Modern Art, Figurative Art, Graphic Design, Digital Photography, Art History, Abstract Paintings, New Media Art, Studio Art, Portraits, Video Art, Customer Service
Education
University of Massachusetts Boston
Bachelor of Arts (B.A.), Art History
Massachusetts College of Art
Photography - Video - Animation
New Art Center
Painting
School of the Museum of Fine Arts
Portrait
deCordova Sculpture Park and Museum
Abstract - Mixed Media
Melrose High School
World Music/CRASHarts December 2013 - Present
Blue Cross Blue Shield of Massachusetts July 2012 - December 2013
Thinker Media February 2012 - February 2013
Likeable Media June 2012 - July 2012
Dakno Marketing March 2010 - April 2012
Dakno Marketing March 2010 - September 2010
Francesca's Collections January 2009 - February 2010
NCSU Alumni English Internship Program August 2009 - December 2009
NCCASA North Carolina Coalition Against Sexual Assault January 2008 - September 2008
Lake Boone Florist January 2007 - December 2007
Skills
Media Relations, Customer Service, Social Media, Facebook, Copywriting, Copy Editing, Press Releases, Creative Writing, Event Planning, Public Relations, Twitter, SEO copywriting, Microsoft Word, InDesign, Basecamp, Filemaker, Content Managed Websites, GoToMeeting, Mac OSX, Social Networking, SEO, Newsletters, FileMaker, Editing, Web Design, OS X
Education
North Carolina State University 2003 — 2007
BA, English
Blue Cross Blue Shield of Massachusetts March 2012 - September 2013
AMSC - American Superconductor January 2005 - December 2011
Boston Companies September 2001 - December 2004
Nortel Networks August 1999 - September 2001
Independent Marketing Contractor January 1997 - June 1999
Intertek Testing Services January 1994 - November 1997
Comsat International January 1990 - September 1992
Skills
Marketing Strategy, Market Research, Event Management, Renewable Energy, Marketing Management, Contract Negotiation, Energy, Wind Energy, Budgeting, Solar, Microsoft Office, Planning, Program Management, Problem Solving, Public Relations, Wind, Editing, Writing, B2B, Media Relations, Negotiation, Product Marketing, Strategic Planning, Advertising, Leadership, Business Development, Budgets
Education
Additional Education
National University
B.B.A., Marketing, Human Resources Management
Rockland Trust Company December 2012 - Present
Rockland Trust Company June 2011 - November 2012
VCA Antech February 2010 - June 2011
Santander Bank, N.A. October 2009 - February 2010
Blue Cross Blue Shield of Massachusetts March 2006 - October 2009
Blue Cross Blue Shield of Massachusetts August 2004 - March 2006
Rockland Trust May 2000 - January 2004
Skills
Process Improvement, Banking, Project Management, Outlook, Analytics, Organizational..., Software Quality..., Data Analysis, Research, Usability Testing, Process Optimization, Internal Controls, User Interface, Project Delivery, Disclosure Statements, Marketing Communications, Digital Media, Microsoft Office, Teamwork, Microsoft Excel, Writing, Microsoft Word, Windows, PowerPoint, Retail Banking, Compliance, Loans, Channel, Employee Benefits, Health Insurance, Interviews, Networking, Psychology, Quality Assurance, Customer Satisfaction, Customer Service, Mentoring, Customer Experience, Sales, Communication, NACHA
Education
Merrimack College 2000 — 2004
Bachelor of Arts (BA), Psychology
The Geisel School of Medicine at Dartmouth November 1996 - Present
Blue Cross Blue Shield of Massachusetts September 1992 - August 1995
Blue Cross Blue Shield of Massachusetts September 1988 - August 1992
Bates Hichar and Co 1980 - 1985
Skills
Financial Modeling, Data Analysis, Financial Analysis, Statistics, Research, Microsoft Excel, Higher Education, Healthcare, Mental Health, Contract Management, Finance, Accounts Payable, Analysis, Hospitals, Budgets
Education
New England College 2003 — 2005
MS, Management (Healthcare Admin Concentration)
Massachusetts College of Liberal Arts 1975 — 1979
BS, Business Administration (Accounting Concentration)
BMC Durfee High School
Dana-Farber Cancer Institute June 2015 - Present
Brigham and Women's Hospital June 2014 - May 2015
MCPHS University - Henrietta DeBenedictis Library August 2012 - May 2014
CVS Caremark Corporation September 2009 - January 2010
Blue Cross Blue Shield of Massachusetts June 2008 - August 2008
Skills
Pharmacists, Customer Service, Microsoft Office, Research, Cell Culture, PCR, DNA Extraction, RNA Isolation, Cancer Research, Medical Oncology, Molecular Biology, PCR Primer Design, qRT-PCR, Genetics, Adobe Creative Suite, Windows & Mac operating...
Education
Massachusetts College of Pharmacy and Health Sciences 2008 — 2014
Bachelor of Pharmaceutical Sciences
Blue Cross Blue Shield of Massachusetts October 2014 - Present
ING Investment Management December 2012 - October 2014
Social Security Law Group September 2007 - December 2012
Harbor medical April 2005 - May 2006
Metropolitan Museum of Art June 2001 - February 2005
Skills
Notary Public, Weight Loss Coach, Certified Phlebotomist, Healthcare, Legal Writing, Data Entry, Nutrition, Team Building
Education
Mount Saint Mary College 1997 — 2000
Communications
Mount Saint Mary's College
Liberal Arts
Lake Region Union High School
Blue Cross Blue Shield of Massachusetts January 2015 - Present
Blue Cross Blue Shield of Massachusetts September 2000 - Present
Blue Cross Blue Shield of Massachusetts January 2008 - December 2014
Skills
Process Improvement, Auditing, Enterprise Risk..., Health Insurance, HIPAA, Internal Audit, Insurance, Risk Management, COSO, Sarbanes-Oxley Act, Managed Care, Risk Assessment, Accounting, Vendor Management, Financial Risk, Management, Leadership, Financial Analysis, Medicare, Healthcare, Business Analysis, Program Management, Business Process..., Strategy, Employee Benefits
Education
Stonehill College 1999 — 2002
Bachelor of Business Administration (B.B.A.), Finance, General
Massasoit Community College
Associate's degree, Computer information systems
Tufts Health Plan November 2006 - Present
Spaulding North Shore- was Shaughnessy Kaplan 2001 - 2006
Harborside Healthcare 1999 - 2001
HealthSource Plus 1997 - 1999
WellPoint 1996 - 1997
Blue Cross Blue Shield of Massachusetts 1994 - 1996
Unlimited Success Inc. 1993 - 1994
Skills
CCM, CRRN, Utilization Management, Case Management, Healthcare, Medicare, Medicaid, Patient Advocacy, Home Care, Managed Care, Palliative Care, Disease Management, Nursing, Healthcare Management, Quality Improvement, HIPAA, Patient Safety, Utilization Review, EMR, Hospitals, Elder Care, Certified Case Manager, Provider Relations, Case Managment
Education
Salem State College 1992 — 1994
BSN, Nursing
North Shore Community College 1985 — 1987
ADN, Nursing
Raytheon November 2012 - Present
Blue Cross Blue Shield of Massachusetts April 2010 - October 2012
Blue Cross Blue Shield of MA August 2010 - May 2012
Kenexa/Brassring April 2007 - January 2010
Partners Health Care January 2006 - October 2006
Fiserv January 2003 - December 2005
SumTotal Systems(Click2Learn) June 2001 - September 2002
Skills
HRIS, Vendor Management, Performance Management, SDLC, Talent Management, Interviews, Applicant Tracking..., Leadership, Talent Acquisition, Employee Relations, Training, PeopleSoft, ADP ReportSmith, Process Improvement, Project Management, Employee Benefits, Workday, Testing, ADP Payroll, Business Analysis, Business Process, Software Documentation, Program Management, Ceridian, Benefits Administration, Change Management, XML, SQL, HR processes and..., ADP, ReportSmith, Benefits, Human Capital Management, Workday EIB, Cognos, SuccessFactors Learning..., Data Analysis, Analysis, Integration, Succession Planning, Visio, Metrics, Information Technology, Strategic HR, System Administration, Career Development, Management, SuccessFactors, SaaS
Education
Suffolk University 2006 — 2009
Master of Science, Human Resources
University of Massachusetts Lowell 2002 — 2004
Bachelor's, Information Systems-Information Technology
Middlesex Community College 2000 — 2001
Certificate, Web Design and Development
EMC February 2012 - Present
Dell Services August 2009 - February 2012
Blue Cross Blue Shield of Massachusetts May 2008 - August 2009
UMass Medical School August 2006 - May 2008
EMC March 2000 - August 2006
Boston Scientific 1997 - 2000
Skills
ITIL, SDLC, PMP, Information Technology, Project Management, Program Management, Business Analysis, Cross-functional Team..., Software Project..., Business Intelligence, Software Development, Leadership, Disaster Recovery, Management, Security
Education
University of Phoenix 2003 — 2005
Bachelor
Newbury College 1992 — 1995
Associates
Blue Cross Blue Shield of Massachusetts January 2012 - December 2012
Genzyme April 2000 - December 2011
Data General February 1980 - November 2000
Skills
Mergers / Acquisitions..., Client Relationship..., Operational Excellence, Financial Management, Project Management, Employee Wellness, Vendor Management, Employee Benefits, Employee Engagement, Leadership, CRM, Managerial Finance, Talent Management, Employee Relations, Mergers & Acquisitions, Management
Education
Nichols College
BS, Business Administration
Deloitte November 2013 - Present
Tangoe August 2010 - October 2013
Blue Cross Blue Shield of Massachusetts October 2009 - August 2010
Key Bank 2007 - 2008
CVS/Caremark 1999 - 2007
Skills
Customer Service, Salesforce.com, Troubleshooting, Blackberry Enterprise..., Microsoft Office, iPhone, Windows Phone, Blackberry, Android, Technical Support, Windows, Mobile Device Management, Microsoft Exchange, Training, SCCM, Laptops
Education
Massachusetts College of Liberal Arts 2000 — 2006
Bachlor of Arts, Major: English/Communications, Minor: Sociology, Concentration: Corporate Communications
Blue Cross Blue Shield of Massachusetts February 2015 - Present
Lyons Group August 2011 - Present
Kings Bowl America, LLC May 2013 - August 2014
Sprint June 2013 - February 2014
Securitas December 2011 - August 2012
New England College August 2010 - May 2011
Boston-Area Youth Organizing Project May 2010 - June 2010
Boston-Area Youth Organizing Project July 2007 - August 2009
Youth Organizer July 2007 - August 2009
Skills
Nonprofits, Microsoft Office, Event Planning, PowerPoint, Microsoft Word, Public Speaking, Customer Service, Social Media, Microsoft Excel, Leadership, Time Management, Social Networking, Event Management, Outlook, Fundraising, Social Media Marketing, Public Relations, Editing, Marketing, Teaching, Strategic Planning, Team Building, Community Organizing, Illustrator, Data Entry, Interpersonal..., Community Outreach, Retail, Team Leadership, Leadership Development, Non-profits, Spanish
Education
New England College 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
athenahealth 2014 - Present
Blue Cross Blue Shield of Massachusetts 2006 - 2014
Surface Theory 2004 - 2006
451 Marketing 2004 - 2005
Zeeo Interactive 2001 - 2004
Whittman-Hart / marchFIRST 2000 - 2001
Neo Design 1998 - 2000
Skills
Information Architecture, Brand Development, User-centered Design, New Business Development, User Experience, Creative Direction, Idea Generation, Pitching Ideas, Digital Marketing, Innovation, Integrated Marketing, CRM, Strategy, Interaction Design, Usability Testing, Usability, Information Design, User Interface Design, User Interface, Heuristic Evaluation, Persona, Wireframes, Experience Design, User Experience Design, Wire Framing, Mobile Design
Education
The Ohio State University 1995 — 1998
BS
Montgomery College 1994 — 1995
Blue Cross Blue Shield of Massachusetts March 2001 - Present
East Street Medical/South Shore Hospital September 1999 - October 2000
Crown Ob/Gyn June 1998 - August 1999
Skills
PMO, Business Process..., Customer Service, Healthcare, Program Management, Healthcare Management, Quality Assurance, Medicare, Pharmacy, Medicare Prescription..., Performance Improvement, Service Level Agreements, Associate Development, Motivation, Staff Management, Pharmacy Benefit..., Training, Healthcare Consulting, Healthcare Industry
Education
Massasoit Community College
Medical Assistant Training, Phlebotomy Technician/Phlebotomist
Boston Business
Executive Assistant/Executive Secretary
Federal Home Loan Bank of Boston August 2015 - Present
PwC November 2012 - August 2015
Stream Global Services August 2011 - November 2012
Blue Cross Blue shield of Massachusetts May 2008 - July 2011
Ernst & Young LLP May 2005 - May 2008
Punongbayan & Araullo July 2000 - April 2005
Skills
Internal Audit, Sarbanes-Oxley Act, US GAAP, IT Audit, Internal Controls, Auditing, External Audit, Sarbanes-Oxley, GAAP, SEC filings, Enterprise Risk..., CISA, Assurance, Accounting, Financial Accounting
Education
Mindanao State University 1994 — 1999
BS in Accounting
Mindanao State University
Blue Cross Blue Shield of Massachusetts February 2014 - Present
Blue Cross Blue Shield of Massachusetts February 2011 - February 2014
Information Technology Division, Commonwealth of Massachusetts February 2009 - October 2010
Federal Home Loan Bank of Boston July 2008 - December 2008
IBM Global Services August 2004 - May 2007
State Street Bank April 2001 - July 2004
Biotek Inc. July 1990 - March 2001
Merrimack College June 1987 - May 1990
Education
Merrimack College 1986 — 1990
BS/minor
Blue Cross Blue Shield of Massachusetts June 2015 - Present
Providence Service Corporation October 2013 - August 2014
Providence Service Corporation August 2012 - October 2013
United Family Services August 2011 - May 2012
UNC Charlotte December 2010 - May 2012
Central Piedmont Community College January 2011 - May 2011
Charlotte Athletic Club August 2009 - December 2010
Charlotte Athletic Club June 2008 - August 2009
AccruePartners July 2007 - December 2007
Abbott Laboratories February 2004 - February 2007
Skills
Building Relationships, Sales, Communication, Process Improvement, Staff Development, Training Facilitation, Time Management, Operations Management, Hiring, Customer Service, Microsoft Office, Collaborative Problem..., Leadership, Recruiting, Psychotherapy, Training, Team Building, Marketing, Strategic Planning, Business Development, Strategy, Management
Education
University of North Carolina at Charlotte 2009 — 2012
MA, Counseling, 4.0 GPA
Miami University 1998 — 2002
BS Business Administration, Marketing and Management Information Systems
Beacon Health Options May 2015 - Present
Jay Curley & Associates, LLC 2013 - April 2015
Blue Cross Blue Shield of Massachusetts 2008 - 2013
Blue Cross Blue Shield of Massachusetts 2003 - 2008
Blue Cross Blue Shield of Massachusetts 1998 - 2003
Massachusetts State Senate 1995 - 1998
Massachusetts House of Representatives 1988 - 1995
Skills
Corporate Affairs, Strategic Planning, Public Affairs, Governmental Affairs, Communications, Healthcare, Insurance, Public Policy, Crisis Management, Coalition Development, Strategy, Legislative Relations, Government, Community Development, Policy, Leadership, Program Management, Legislation, Management, Strategic Communications, Media Relations, Policy Analysis
Education
New England School of Law
Doctor of Law (JD)
University of Massachusetts, Amherst
Bachelor of Arts (BA), Political Science
Blue Cross Blue Shield of Massachusetts August 2007 - Present
Skills
Case Management, Mental Health, Treatment, Health Insurance, Managed Care, Medicare, Healthcare, HIPAA, Medicaid, Insurance, Healthcare Management
Education
New England College 2005 — 2007
Bachelors Degree, Psychology
Nimblefish Technologies/RR Donnelley March 2013 - September 2014
AAU/American Legion 2001 - July 2014
DG3 - Diversified Global Graphics Group June 2011 - December 2012
Print Buyers International/Boston Print Buyers March 2009 - December 2012
PPI Solutions August 2009 - June 2011
Blue Cross Blue Shield of Massachusetts June 1997 - June 2009
Merrill Corp November 1996 - June 1997
Consolidated Printing, Inc July 1990 - November 1996
Analog Devices July 1983 - July 1990
Skills
Direct Mail, Management, Project Management, Integrated Marketing, Marketing Communications, Advertising, Marketing, Digital Printing, Vendor Management, Variable Data Printing, Print Management, Leadership, Budgets, Direct Marketing, Business Development, Offset Printing, B2B, Process Improvement, Customer Service, Print Production Process, Adobe Acrobat, Account Management, Pre-press, Multi-channel Marketing, Training, Print, Building Relationships, Production Managment, Variable Data Publishing, Project Coordination, Coaching, Leading Change, Teamwork, Cost-savings, Process Quality..., Procurement Outsourcing, Production Budgeting, Job Coaching, Client/server, Direct Mail Programs, Hiring Personnel, Process-driven, Social Media, Ideas Development, Client Services, Microsoft Office
Education
Various Graphic Arts Associations 1990 — 2009
Massasoit Community College 1987 — 1989
*NE Institute of Art 1982 — 1984
AS
Brockton High School
Provant September 2015 - Present
Blue Cross Blue Shield of Massachusetts April 2014 - September 2015
Town of Tiverton, RI November 2012 - November 2014
Blue Cross Blue Shield of Massachusetts November 2010 - April 2014
Blue Cross Blue Shield Massachusetts February 2008 - December 2010
Blue Cross Blue Shield of Massachusetts February 2005 - January 2008
Blue Cross Blue Shield of Massachusetts July 2004 - February 2005
Blue Cross Blue Shield of MA November 2000 - June 2004
Blue Cross Blue Shield of MA June 1999 - November 2000
IDG Expo Management Company November 1998 - July 1999
Skills
Vendor Management, Program Management, Business Strategy, Cross-functional Team..., Project Management, Healthcare, Business Analysis, Change Management, Business Process..., Health Insurance, Information Technology, Segmentation, Process Improvement, Product Marketing, Corporate Communications, Software Project..., Leadership, Business Planning, Training, Web Analytics, Cost Benefit, Forecasting
Education
Northeastern University 2008 — 2009
MBA, Global Business
Syracuse University 1992 — 1996
BS, Psychology
Compass Benefits Group January 2013 - Present
Cook & Company Insurance Agency September 2012 - January 2013
C-Verc Inc. January 2007 - June 2012
Blue Cross Blue Shield of Massachusetts August 1998 - January 2007
Blue Cross Blue Shield of Massachusetts January 1994 - August 1998
Skills
Employee Benefits, Health Insurance, Insurance, Account Management, Contract Negotiation, Health Savings Accounts, Sales, Medicare, Selling, Vendor Relations, Business Management, Business Consulting, Sales Presentations, Large Account Sales, Systems Analysis
Education
Massachusetts College of Liberal Arts
Bachelor of Arts, Psychology
Music Market Group, Inc. October 2013 - Present
The Corporate Marketplace, Inc. December 2001 - August 2013
New England Bride Inc. February 2000 - August 2003
Long's Corporate Gift Division, Long's Jewelers August 1996 - October 1999
Blue Cross Blue Shield of Massachusetts July 1992 - August 1996
Office Specialists February 1992 - June 1992
Roll Systems, Inc. August 1989 - January 1992
Skills
Merchandising, Account Management, Microsoft Office, Product Development, Process Improvement, Start-ups, Marketing, Sales, New Business Development, Marketing Strategy, Business Development, Sales Management, Retail, Email Marketing, Management, Social Media, Product Marketing, Software Development, Forecasting, Negotiation, Marketing Communications, Strategy, B2B, EDI, Salesforce.com..., Business Process..., Business Analysis, Eloqua, Leadership, Sales Process
Education
Middlesex Community College 1988 — 1989
Business Management
Chelmsford High School 1984 — 1987
Jawood June 2007 - Present
Horizon Blue Cross Blue Shield of New Jersey 2007 - Present
Blue Cross Blue Shield of Michigan April 2002 - June 2007
EDS January 1990 - February 1998
Blue Cross Blue Shield of Massachusetts 1992 - 1992
Blue Cross Blue Shield of Massachusetts 1992 - 1992
Education
Michigan State University 1985 — 1989
BA, Communications
Blue Cross Blue Shield of Massachusetts May 2015 - Present
Education
Northeastern University 2007 — 2012
Bachelor of Science (B.S.), Biology, General
Blue Cross Blue Shield of Massachusetts April 2015 - Present
Deloitte September 2006 - April 2015
Georgia Department of Human Resources January 2005 - September 2006
National Technical Systems January 2004 - January 2005
Compuware January 2003 - January 2004
Ajilon Consulting April 2001 - January 2003
American Express August 1996 - April 2001
Discover Network December 1995 - August 1996
American Express October 1994 - December 1995
Skills
Program Management, SDLC, Business Analysis, Process Improvement, Governance, IT Strategy, Business Process..., PMO, Business Process, PMP, Enterprise Architecture, Software Project..., Solution Architecture, Project Portfolio..., Management Consulting, Data Warehousing, Business Intelligence, Requirements Analysis, Requirements Gathering, SOA, Business Process..., Business Transformation, Management, Databases, Leadership, Information Technology, IT Management, Business Process Design, Integration
Education
Weber State University - John B. Goddard School of Business and Economics 1990 — 1994
Bachelor's of Science
Niagara University 1989 — 1992
Sun Life Financial September 2015 - Present
Sun Life Financial January 2014 - September 2015
Symetra August 2012 - December 2013
Symetra March 2012 - July 2012
Sun Life Financial September 2011 - March 2012
Sun Life Financial September 2006 - September 2011
Blue Cross Blue Shield of Massachusetts January 2001 - July 2006
Tufts Health Plan January 1997 - January 1999
Skills
Process Improvement, Insurance, Quality Assurance, Customer Service, Training, Analysis, Policy, New Business Development, Vendor Management, Claim, Business Analysis, Compliance, Problem Solving, Staff Mentoring, Term Life Insurance, Team Building, SharePoint, Mentoring
Education
Newbury College 2000 — 2005
Bachelor's, Legal
BCS Financial Corporation August 2014 - Present
Cogito Corp. 2010 - 2014
United States Navy 1982 - 2013
Blue Cross Blue Shield of Massachusetts 2007 - 2009
Midwest Benefit Solutions, LLC 2003 - 2007
International Packaging Corporation 2001 - 2003
Excellus BCBS 1997 - 2001
Blue Cross and Blue Shield of Massachusetts 1992 - 1997
United States Navy 1982 - 1991
Skills
Leadership, Sales, Start-up Leadership, Business, Strategic Planning
Education
Naval War College 2005 — 2007
MA, National Security Studies
University of Illinois at Chicago 1988 — 1991
MBA, Finance and Statistics
Providence College 1978 — 1982
BS, Economics/Applied Mathematics
winchester high
Sun Life Financial June 2014 - Present
Blue Cross Blue Shield of Massachusetts July 2013 - June 2014
Cismontane Brewing Company June 2012 - August 2012
Awaken Interactive May 2011 - August 2012
Dick's Sporting Goods July 2009 - August 2009
Chick's Sporting Goods July 2007 - July 2009
Skills
Social Media, Sales, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Media Marketing, Facebook, Advertising, Teamwork, Customer Service, Marketing Communications, Research, Public Speaking, Marketing, Social Networking, Marketing Strategy, Market Research, Digital Marketing
Education
Nichols College 2009 — 2013
Bachelor's degree (BSBA), Business Management/Minor in Maketing
First Realty Management August 2010 - July 2011
North Shore Career Center, Lynn, Ma. September 2009 - July 2010
Home Decor Group, Swampscott, Ma. April 2007 - October 2008
Northeast Flooring America, Chelsea, Ma. 2003 - 2007
Blue Cross Blue Shield of Massachusetts March 1984 - February 1993
Peabody Office Furniture, Boston, Ma. 1980 - 1984
Skills
Window Treatments, Furnishings, Space-planning, Furniture, Floor Plans, FF&E, Hand Drafting, Home Staging, Color Theory, Customer Service, PowerPoint, Microsoft Office
Education
Mount Ida College 1972 — 1974
Associates, Interior Design
Winthrop High School 1968 — 1972
diploma, Art
Blue Cross Blue Shield of Massachusetts September 2015 - Present
Walgreens April 2012 - July 2015
Walgreens August 2011 - April 2012
Walgreens June 2007 - July 2011
CVS Health February 2006 - June 2007
Skills
340B, Medication Therapy..., Bedside Delivery, Certified Immunizer, Computer Proficiency, Workflow Management, Cantonese, Chinese
Education
Massachusetts College of Pharmacy and Health Sciences 2005 — 2011
Doctor of Pharmacy (PharmD), Pharmacy
Blue Cross Blue Shield of Massachusetts July 2015 - August 2015
Melrose Health Department August 2013 - May 2015
Wakefield Public Library August 2012 - August 2014
Massachusetts State House July 2013 - August 2013
Skills
Advertising, PowerPoint, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Research, Customer Service, Facebook, Marketing, Event Planning
Education
Northeastern University 2014 — 2019
Finance and Marketing, Business Administration and Management, General
MorphoTrust USA 2012 - Present
BJ's Wholesale 2010 - 2011
Hologic 2008 - 2010
Blue Cross Blue Shield of Massachusetts 2000 - 2008
Spectaguard LLC. 1992 - 1999
Skills
Benchmarking, Technical Recruiting, Employment Law, Supplier Diversity, Talent Acquisition, Employer Branding, Employee Relations, Applicant Tracking..., HR Policies, Onboarding, Executive Search, Performance Management, Compensation, Full-cycle Recruiting, HRIS, HR Consulting, Recruitment Technology, College Recruiting, Direct Sourcing, Corporate Social..., HR Strategy, Philanthropy, Hiring, Workforce Planning, Compliance, Metrics, Cross-functional Team..., Recruitment/Retention, Talent Management, Human Capital Management, Professional Networking, Salary Negotiation, Employee Engagement, Sales Recruitment, Succession Planning, Interviewing, Talent Development, Legal Compliance, Diversity Recruitment, Direct Recruiting, Recruiting, Leadership, Interviews, Deferred Compensation, Vendor Management, Management, Human Resources
Education
Northeastern University
Bachelor's Degree, Organizational Leadership
Northeastern University
Certificate, Human Resources
Lynnfield Middle School September 2014 - Present
Summer Street Elementary School 2013 - 2014
Summer Street Elementary School 2001 - 2013
Longpoint Consulting July 2012 - July 2012
Lotus Development February 1997 - November 1997
Blue Cross Blue Shield of Massachusetts 1983 - 1996
Skills
Wilson Reading Program..., Writing, Editing, Customer Relations, Marketing Communications, Copy Editing, Teaching, Copywriting
Education
Merrimack College
Master of Education, (M.Ed.), Elementary Education (Grades 1-6) and Moderate Disabilities (Pre-K-Grade 8) Dual License
Suffolk University
Bachelor of Science, Journalism
Wilson Reading System
Certified Instructor Level I
Berkshire Medical Management Services, LLC November 2000 - Present
Berkshire Physicians and Surgeons, PC January 1999 - October 2000
Blue Cross Blue Shield of Massachusetts January 1993 - December 1998
Hillcrest Educational Centers 1990 - 1993
Skills
Healthcare, Administration, Consulting Experience, Operations Expertise, Supervisory Skills, Customer Service, Organizational..., System Administration, Medical Billing, Program Development, Coaching, Change Management, Revenue Cycle, Training, Physicians, Medicaid, HIPAA, Healthcare Consulting, Allcripts EHR, Lytec Medical Management, Team Leadership, Practice Management, Medicare, Management, Consulting, Leadership, Healthcare Management, Hospitals, Revenue Cycle Management, EHR
Education
Western New England College 1997 — 1999
MBA, Healthcare
Massachusetts College of Liberal Arts 1995 — 1997
BS, Social Work
Blue Cross Blue Shield of Massachusetts June 2015 - Present
Blue Cross Blue Shield of Massachusetts March 2013 - June 2015
kings dedham September 2009 - May 2013
Skills
Food & Beverage, Food Service, Customer Service, Leadership, Inventory Management, Employee Benefits, Bartending, Management, Medical Terminology, Medical Billing, Medicare, Medicare Advantage, Medicare Supplements, Health Insurance, Insurance Claims, Medical Coding, CMS-1500, UB-04 Claims, Managed Care, Coaching, Employee Training, Medical Benefits, Blue Card Claims, Customer Satisfaction
Education
Massasoit Community College 2011 — 2012
certificate, Medical Insurance Specialist/Medical Biller
bryman institute 2005 — 2006
diploma, Medical/Clinical Assistant
Syneron Candela September 2004 - Present
EMC June 1998 - November 2004
KARL STORZ Endoscopy-America, Inc. 1992 - 1998
Blue Cross Blue Shield of Massachusetts 1985 - 1992
Skills
FDA, Product Launch, Medical Devices, Sales Operations, Sales, Selling Skills, Operating Room, Customer Service, Microsoft Office, Market Development, Healthcare, Team Building, Account Management, Manufacturing, Product Marketing, Oracle, Sales Force, Leadership
Education
Mount Ida College
Blue Cross Blue Shield of Massachusetts November 2013 - Present
Aeropostale February 2013 - September 2013
P.S. by Aeropostale December 2010 - February 2013
Aeropostale May 2010 - December 2010
Aeropostale September 2007 - December 2010
Skills
Photography, Photoshop, Visual Merchandising, Creative Merchandising, Organizational..., Organized Multi-tasker
Education
Massasoit Community College 2007 — 2009
Associate's degree, Graphic Design
Pembroke High School 2003 — 2007
High School Diploma
J4G, LLC January 2015 - May 2015
YUM! Brands - Pizza Hut June 2014 - August 2014
Liberty Mutual Insurance October 2011 - June 2013
Liberty Mutual Insurance May 2010 - October 2011
Liberty Mutual Insurance October 2008 - May 2010
Lawrence Housing Authority May 2004 - October 2008
Merrimack College January 2005 - May 2008
Blue Cross Blue Shield of Massachusetts June 2006 - August 2007
MassInnovation LLC 2006 - 2007
Skills
Analytical Skills, Highly self-motivated, Highly resourceful, Collaborative Problem..., Goal-oriented..., Monitor Reporting for..., Analysis, Access, Process Improvement, Microsoft Office, Training, Insurance, Microsoft Excel, Analytics, Data Analysis, Pricing, Management, Business Analysis, Leadership, Strategy, Financial Analysis, Strategic Planning
Education
Goizueta Business School, Emory University 2013 — 2015
Master of Business Administration (M.B.A.), International Marketing, Beta Gamma Sigma
Merrimack College 2004 — 2008
Bachelor of Arts (B.A.), English; Mathematics, 3.7
Blue Cross Blue Shield of Massachusetts May 2001 - Present
Skills
Insurance, Health Insurance, Process Improvement, Underwriting, Claim, Managed Care, Medicare, Business Analysis, Customer Service, Risk Management, SDLC, Healthcare, Project Management, Software Documentation, Access
Education
Massasoit Community College
Blue Cross Blue Shield of Massachusetts February 2015 - Present
CVS Caremark Corporation July 2011 - February 2015
Skills
Patient Counseling, Pharmacy, Prescription, Healthcare, Clinical Research, Inpatient, Pharmacists, Utilization Management, Pharmaceutical Industry, Medication Therapy..., Infectious Diseases
Education
Massachusetts College of Pharmacy and Health Sciences 2005 — 2011
PharmD, Pharmacy
Tufts Health Plan July 2015 - Present
CVS Caremark Corporation August 2010 - Present
Dependable Cleaners July 2008 - March 2012
Target July 2010 - August 2010
Simmons College February 2010 - May 2010
Blue Cross Blue Shield of Massachusetts February 2010 - May 2010
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Pharmacy, Pharmaceutics, Chemistry, Microsoft Office, Research, Team Building, Molecular Biology, Human Resources, Teaching, Customer Service, English, Pharmaceutical Industry, Healthcare, Compounding, Inventory Management, Data Entry, Pharmacy Automation, Access, Pharmacists, Data Analysis
Education
Massachusetts College of Pharmacy and Health Sciences 2011 — 2014
Bachelor in Pharmaceutical Sciences, Pharmaceutical Sciences
Simmons College 2007 — 2011
B.S., Chemistry
Brighton High School 2003 — 2007
High School
Market Leader Inc. (a Part of Trulia) 2011 - 2014
SharperAgent 2008 - 2011
SharperAgent 2006 - 2007
Macy's 2004 - 2005
Macy's 2003 - 2004
Blue Cross Blue Shield of Massachusetts 2000 - 2003
Skills
Camtasia Studio, Employee Training, Quality Assurance, Technical Recruiting, E-Learning, Behavioral Interviewing, Team Building, Leadership, Project Management, CRM, Strategic Planning, Account Management, Camtasia, Budgets, Management
Education
North Carolina Wesleyan College
Bachelor of Science (BS), Business Administration and Management and Food Service and Hotel Management
University of Melbourne
Business Administration and Management, General
King Philip Regional High School
High School Diploma, General Studies
Blue Cross Blue Shield of Massachusetts June 2011 - Present
BCBSMA August 2008 - June 2011
Blue Cross Blue Shield of Massachusetts December 2005 - August 2008
Blue Cross Blue Shield of Massachusetts February 2005 - December 2005
Chadwicks of Boston June 2004 - January 2005
Skills
Insurance, Customer Service, Account Management, Microsoft Excel, Leadership, Process Improvement, Outlook, PowerPoint, Microsoft Office, Access, Healthcare, Social Media, Analysis, Public Speaking, Call Centers, Marketing, Social Media Marketing, Data Analysis, Email Marketing, Managed Care, Employee Benefits, HIPAA, Sales
Education
Salve Regina University 2000 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Massasoit Community College 2014 — 2015
Certificate, Human Resources Management/Personnel Administration, General, A
Prescient Strategists, LLC. June 2011 - Present
Northeastern University April 2015 - Present
Suffolk University September 2012 - Present
Human Capital Institute (HCI) October 2011 - Present
MOR Associates August 2011 - Present
Jack Welch Management Institute June 2013 - May 2014
Comcast August 2010 - July 2011
Northeast Human Resources Association January 2010 - August 2010
Blue Cross Blue Shield of Massachusetts July 2009 - August 2010
MetLife November 2006 - June 2009
Skills
Leadership Development, Organizational..., Talent Management, Leadership, Change Management, Executive Coaching, Business Strategy, Team Building, Process Improvement, Consulting
Education
Thunderbird School of Global Management 2015 — 2015
Merger & Acquisition Advisor Certification Program
Massachusetts Institute of Technology 2011 — 2011
Entrepreneurship Development Program
Pepperdine University 2005 — 2009
Doctor of Education
Wayne State University 2001 — 2002
Master of Education
Strayer University 1998 — 2000
Bachelor of Science
Worcester Polytechnic Institute 1996 — 1998
Bachelor of Science, Management
C.W. Downer & Co. March 2015 - Present
Strategy&, part of the PwC network (Formerly Booz & Company) August 2013 - February 2015
Oleet & Co. January 2013 - August 2013
Sandbox Industries May 2012 - August 2012
Blue Cross Blue Shield of Massachusetts May 2011 - August 2011
The Fenn School June 2010 - August 2010
Harvard University May 2008 - August 2008
Skills
Research, Microsoft Excel, Microsoft Word, Data Analysis, Market Research, PowerPoint, Microsoft Office, Due Diligence, Strategy, Mergers & Acquisitions, Risk Management, Oral & Written..., Friendly Personality, Access, Editing, Capital IQ, Bloomberg, Private Equity, Venture Capital, Social Media, Financial Analysis
Education
McGill University 2009 — 2013
Bachelors of Arts, Economics, Finance, History
The Loomis Chaffee School 2005 — 2009
High School Diploma, History
Deloitte September 2013 - Present
Blue Cross Blue Shield of Massachusetts June 2013 - August 2013
Northeastern University September 2012 - April 2013
Northeastern University September 2010 - April 2013
Deloitte January 2012 - April 2012
Deloitte January 2011 - April 2011
Boston Chinatown Neighborhood Center October 2008 - December 2010
Liberty Mutual Group January 2010 - June 2010
Boston Redevelopment Authority October 2009 - December 2009
Northeastern University September 2008 - December 2009
Skills
Microsoft Excel, PowerPoint, Research, Time Management, Microsoft Word, Non-profits, Outlook, Event Planning, Accounting, Teamwork, Social Networking, Public Speaking, Nonprofits, Leadership, Facebook, Event Management, Recruiting, Accounts Payable, Teaching, Management, Auditing
Education
Northeastern University 2008 — 2013
Bachelor of Science in Business Administration, Accounting, Finance, Summa Cum Laude
London School of Economics and Political Science, U. of London 2010 — 2010
Summer Study Abroad Program
Blue Cross Blue Shield of Massachusetts June 2014 - Present
Hanscom AFB March 2012 - November 2013
Concentra October 2011 - March 2012
Norton Family Practice July 2010 - September 2011
CVS Pharmacy March 2007 - April 2010
Rite Aid Pharmacy May 2006 - September 2006
Skills
Clinical Research, Diabetes, Pharmacy, Psychiatry, Medication Therapy..., Patient Safety, Therapists, Pharmacueticals, Pharmacists, Medication Adherence, Patient Counseling, Immunization, Clinical Pharmacy, Interventions, Clinical Pharmacology
Education
Massachusetts College of Pharmacy and Health Sciences 2004 — 2010
Doctor of Pharmacy, Pharmacy
Primeria June 2008 - Present
Self Employed Independent Peoplesoft Consultant September 1993 - Present
Self-employed April 2013 - November 2013
Harvard Pilgrim Health Care May 1993 - June 1999
Blue Cross Blue Shield of Massachusetts April 1981 - March 1991
Skills
Personal Care, Cleaning, Personal Shopping, Managerial Finance, Childcare, Laundry, Senior Appointments, Pets
Education
Massasoit Community College 1981 — 1982
Silver lake high school 1977 — 1980
Blue Cross Blue Shield of Massachusetts July 2014 - Present
Skills
Biology, Data Entry, Customer Service, Laboratory, Account Management, Molecular Biology, Research
Education
New York Institute of Technology 2012 — 2013
Doctor of Osteopathy
University of Massachusetts Boston 2009 — 2010
Bachelor of Science
Gordon College 1999 — 2003
Bachelor's Degree
BCBSMA April 2011 - Present
BCBSMA September 1995 - April 2011
Blue Cross Blue Shield of Massachusetts April 1994 - September 1995
Blue Cross Blue Shield of Massachusetts July 1991 - April 1994
Skills
Healthcare Information..., SQL, Visio, SharePoint, Software Project..., Unix, Databases, Testing, Process Improvement, MS Project, Software Documentation, Requirements Analysis, Program Management, Crystal Reports, Microsoft Office, Business Intelligence, Business Requirements, Microsoft Excel, Data Analysis, PMO, Integration, Vendor Management
Education
Mount Holyoke College 1987 — 1991
BA, English
Fontbonne Academy
Hallmark Health System, Inc. September 2012 - Present
Exeter Hospital 2008 - 2011
Massachusetts General Hospital March 2005 - December 2007
Massachusetts General Hospital March 2003 - March 2005
Anna Jaques Hospital June 1999 - March 2003
Mount Desert Island Hospital August 1998 - April 1999
Amesbury Health Center June 1997 - August 1998
Per Diem Mammographer July 1995 - May 1997
Blue Cross Blue Shield of Massachusetts May 1987 - July 1995
Anna Jaques Hospital May 1982 - May 1987
Skills
Mammography, Breast Cancer Research, Breast Imaging, Clinical Research, Clinical Data Management, hospital information..., Radiography, Medical Imaging, Healthcare, Ultrasound, Hospital Information..., Digital Mammography, Radiology, PACS
Education
North Shore Community College 1978 — 1980
Associate's Degree, Radiologic Technology/Science - Radiographer
Blue Cross Blue Shield of Massachusetts September 2014 - Present
Compass Medical August 2012 - September 2014
Compass Medical June 2011 - August 2012
Compass Medical February 2010 - June 2011
South Bay Mental Health Center May 2009 - January 2010
School on Wheels, Inc. September 2009 - November 2009
Children's Museum in Easton September 2008 - November 2009
South Bay Mental Health Center August 2008 - May 2009
United Counseling Service April 2006 - June 2008
Susan B. Anthony Women's Center September 2004 - May 2007
Skills
Non-profits, Staff Development, Psychology, Event Planning, Microsoft Office, Volunteer Management, Customer Service, Microsoft Excel, Public Speaking, Research, Community Outreach, PowerPoint, Events, Management, Accounting, Medical Billing, Auditing, Medical Information...
Education
Massachusetts College of Liberal Arts 2004 — 2008
Bachelor's, Psychology
The Rested Mind January 2013 - Present
Arbour Counseling Services April 2007 - March 2012
Blue Cross Blue Shield of Massachusetts March 2004 - July 2006
Skills
Secretarial Skills, Client Intake, Health Insurance, Data Entry, Medical Billing, Case Managment, Claim, Medical Records, Insurance, Telephone Skills, Appointment Scheduling
Education
Newbury College 1993 — 1994
Associate's degree, Science
South Shore Vocational 1987 — 1991
Associate's degree, Science
Alkermes November 2013 - Present
Otsuka Pharmaceutical Companies (U.S.) January 2013 - November 2013
Endo Pharmaceuticals March 2011 - December 2012
sanofi-aventis February 2010 - March 2011
sanofi-aventis Pharmaceutical 2001 - February 2010
Eidetics January 2000 - December 2001
Harvard Pilgrim Health Care January 1987 - January 2000
Blue Cross Blue Shield of Massachusetts January 1985 - January 1987
Skills
Managed Care, Pharmaceutical Industry, Oncology, Health Economics, Diabetes, Healthcare, Pharmacy Benefit..., Medicare Part D, Medicare, Medicaid, Clinical Development, Utilization Management, Cardiovascular, Endocrinology, Pharmacy Automation, Therapeutic Areas, Neurology, Pharmacists, Clinical Research, Managed Markets, Pharmacoeconomics, Market Access, Cardiology, Pharmaceutical Sales, Clinical Pharmacology, Outcomes Research, Pharmacy, Rheumatology, Infectious Diseases, Medical Affairs, Medicine, Disease Management
Education
Massachusetts College of Pharmacy and Health Sciences 1997 — 1999
PharmD, Pharmacy
Salem State University 1984 — 1988
Master of Business Administration (MBA), Business Administration and Management, General
Massachusetts College of Pharmacy and Health Sciences 1980 — 1983
Blue Cross Blue Shield of Massachusetts June 2012 - Present
University of Massachusetts Medical July 2011 - June 2012
Franciscan Hospital for Children April 2011 - July 2011
Skills
Disease Management, Medicaid, Pharmacy Practice, Pharmacy, Managed Care, Pharmacueticals, Medicine, Clinical Research, Public Speaking, Health Policy, Healthcare, Pharmacists
Education
Massachusetts College of Pharmacy and Health Sciences 2007 — 2011
Pharm.D., Pharmacy
Providence College 2003 — 2007
Bachelor of Science, Health Policy and Management
WSHL RoughRiders - Colorado May 2014 - Present
WSHL RoughRiders - Colorado May 2014 - Present
Hampton Inn Hotel September 2013 - April 2015
Boulder Jr. Bison Hockey Club January 2013 - March 2014
Piranha Propellers May 2011 - September 2013
Smith Global Staffing February 2013 - May 2013
All Pro Sports & Entertainment, Inc. January 2013 - May 2013
Nichols College April 2012 - July 2012
Blue Cross Blue Shield of Massachusetts May 2012 - June 2012
Pawtucket Red Sox April 2012 - May 2012
Skills
Microsoft Word, Microsoft Office, Outlook, Social Media, Social Media Marketing, Event Planning, PowerPoint, PowerPoint development, Social Media Strategist, Educational Fundraising, Fundraising, Time Management, Leadership, Sales, Customer Service
Education
Nichols College 2009 — 2013
Bachelor's degree, Sport Management and minor in Human Resources, Graduate
Willis of Massachusetts, Inc. January 2015 - Present
Blue Cross Blue Shield of Massachusetts September 2003 - December 2014
Education
Massachusetts College of Pharmacy and Health Sciences 1995 — 2001
Bachelor's Degree, Pharmacy
Buck Consultants at Xerox May 2015 - Present
Massachusetts Health Connector January 2012 - May 2015
Willis of Massachusetts 2010 - 2012
Blue Cross Blue Shield of Massachusetts 2008 - 2010
Optum - a UnitedHealth Group Company 2006 - 2008
Harvard Pilgrim Health Care 2003 - 2006
New Horizons Computer Learning Centers 2000 - 2003
Express Scripts 1998 - 2000
Skills
Strategy, Strategic Partnerships, Healthcare, Health Insurance, Account Management, Employee Benefits, Leadership, Insurance, Business Development, HIPAA, Managed Care, Healthcare Information..., Start-ups, New Business Development, Training, Strategic Planning, Analytics, Social Media, Business Strategy, Healthcare Industry, Marketing Strategy, Sales, Health Care Reform, Entrepreneurship, Health Policy, Marketing, Negotiation, Sales Process, Recruiting, Business Planning, Product Management, Direct Sales, Social Networking, Selling, Medicare, Strategy Development, Strategic Thinking, Key Account Management, Teamwork, Training Skills, Brokers, Medical Technology, Healthcare IT, Health Insurance..., Affordable Care Act, Growth Strategies, Healthcare Consulting, Medicaid, Human Resources, Process Improvement
Education
Northeastern University 2003 — 2006
MBA, Business Administration
Stonehill College 1993 — 1997
Bachelor of Arts, Health Care Administration
Woburn Memorial High School 1989 — 1993
High School Diploma, General Education Studies
Blue Cross Blue Shield of Massachusetts September 2013 - Present
Fresenius Medical Care June 2009 - August 2013
Smith & Associates July 2008 - May 2009
EMC July 2007 - June 2008
Cambridge Health Alliance June 2002 - July 2007
MVP Sports Decathlon June 2001 - January 2002
Skills
Business Intelligence, Data Warehousing, Databases, Microsoft SQL Server, Oracle, Business Objects, Project Planning, Management, SQL, Crystal Reports, Data Modeling, Business Analysis, Agile Methodologies, Analysis, ETL, Access, SDLC, Project Management, Scrum, Process Improvement, Cognos, Data Integration, Data Warehouse..., SSRS, Requirements Gathering, Analytics, Project Coordination, Netezza, LogiXML, XSLT, RUP, T-SQL, Web Logic, SSO, Web Applications, Web Application Security, SQL Tuning, TM1, SSIS, Enterprise Architecture, OLAP, Database Design, Informatica, Systems Analysis, Oracle SQL, Oracle SQL Developer
Education
Southern New Hampshire University 2000 — 2002
MS, Information Technology
NED University of Engineering and Technology 1995 — 1999
BS, Mechanical Engineering
D.J Science College of Engg and Tech 1992 — 1994
H.S.C, Engineering
Foundation Public School 1984 — 1990
Pelham Berkeley Search April 2014 - Present
Blue Cross Blue Shield of Massachusetts July 2013 - August 2013
Spokane Bicycle Advisory Board May 2011 - April 2013
Northwest Farm Credit Services February 2013 - March 2013
On-Track Academy November 2012 - February 2013
Spokane Bikes February 2011 - February 2013
Spokane County United Way November 2010 - November 2012
Multnomah County Bike Fair June 2010 - July 2010
Epiq Systems May 2009 - July 2010
Filmed by Bike January 2009 - June 2010
Skills
Grant Writing, Grant Monitoring, Federal Grant Management, Financial Reporting, Volunteer Recruiting, Volunteer Training, Volunteer Management, Social Media, Community Outreach, Event Management, Customer Service, Customer Support, Conflict Resolution, Quality Assurance, Income Tax, Tax Preparation, Tax Returns, Marketing Strategy, Direct Marketing, Training, Instructor-led Training, Contract Management, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Bicycle Planning, Social Media Evangelist, Quality Control, Quality Reviews, Event Planning, New Urbanism, Complete Streets, Smart Growth, Presentations, Project Management, Staff Supervision, Public Speaking, Employee Engagement, Community Engagement, Transportation Planning, Government Liason, Supervisory Experience, Team Building, Team Leadership, Active Transportation, Fundraising, Marketing, Grants
Education
Middlebury College 2000 — 2004
Bachelor of Arts, Major: International Politics and Economics & Minor: German
athenahealth August 2012 - Present
Blue Cross Blue Shield of Massachusetts August 2010 - July 2012
Skills
Process Improvement, Healthcare, Customer Service
Education
New England College 1994 — 1998
Blue Cross Blue Shield of Massachusetts January 2014 - Present
Blue Cross Blue Shield of Massachusetts May 2010 - December 2013
Blue Cross Blue Shield of Massachusetts March 2008 - May 2010
Blue Cross Blue Shield of Massachusetts December 2005 - March 2008
Biogen Idec June 2005 - December 2005
Schering-Plough Research Institute March 2003 - June 2005
Skills
Program Management, Test Management, Agile Testing, Software Quality..., SDLC, Team Leadership, Result Oriented, ICD-10, Test Automation, Test Driven Development, SOA Testing, White Box Testing
Education
New Jersey Institute of Technology 2001 — 2003
Masters, Computer Science
CBIT 1996 — 2000
Bachelor of Engineering, Mechanical Engineering
Blue Cross Blue Shield of Massachusetts December 2012 - Present
Tufts Health Plan December 2001 - December 2012
Perot Systems January 2001 - November 2001
Carefirst BCBS 1999 - 2000
Healthsource New Hampshire/Cigna Healthcare November 1989 - September 1999
Healthway Medical Plan 1986 - 1988
Skills
Analysis, Budgets, Claim, Data Analysis, Health Insurance, Healthcare, Healthcare Information..., Insurance, Leadership, Managed Care, Management, Medicaid, Medicare, Project Management, Human Resources, Process Improvement
Education
New Hampshire College 1996 — 1999
Management
Massasoit Community College 1982 — 1984
GEICO August 2014 - Present
VetCor August 2013 - Present
H&R Block January 2013 - Present
Fairway Landscaping February 2013 - June 2013
Blue Cross Blue Shield of Massachusetts August 2012 - January 2013
VetCor 2013 - 2013
H&R Block November 2011 - November 2012
US Department of Commerce, Census Bureau August 2009 - September 2010
US Department of Commerce, Census Bureau March 2009 - May 2009
United Parcel Service May 2006 - April 2008
Skills
Performance Management, Process Improvement, Visio, Change Management, Project Management, Coaching, MS Project, Business Analysis, Microsoft Office, Continuous Improvement, Employee Relations, Human Resources, Customer Service, Payroll, Microsoft Excel, Data Analysis, Training, Leadership, Team Building, Process Scheduler, Microsoft Word, Outlook, Operations Management, Access, PowerPoint, Management, Inventory Management, Supply Chain Management, Accounting, Data Entry, Program Management, Organizational..., Sales, Analysis, Budgets, Software Documentation
Education
North Carolina Agricultural and Technical State University 1998 — 2003
BS, Industrial and Systems Engineering
Blue Cross Blue Shield of Massachusetts April 2012 - Present
BlueCross & BlueShield of Massachusetts September 2010 - Present
Concordant Inc January 2004 - September 2010
Comcast Cable June 1982 - July 2004
Comcast January 2001 - January 2004
Cablevision of Massachusetts January 1999 - January 2001
Cablevision of Massachusetts January 1998 - January 1999
Cablevision of Massachusetts January 1998 - January 1999
Cablevision of Massachusetts January 1996 - January 1998
Skills
Process Improvement, Vendor Management, Project Management, SDLC, Business Analysis, Project Planning, Quality Assurance, Change Management, Strategic Planning, Program Management, Business Process, Business Process..., Customer Service, Contract Management, Management, Disaster Recovery, Strategy, Cross-functional Team..., Integration
Education
Mount Ida College 1979 — 1982
Business Administration and Management, General
Mt. Ida College/Tufts 1979 — 1981
Business Administration and Management, General
National NAACP Board of Directors February 2014 - Present
Boston NAACP January 2011 - Present
Mass League of Community Health Centers February 2008 - Present
Blue Cross Blue Shield of Massachusetts April 1992 - February 2008
Skills
Business Analysis, Process Improvement, Data Analysis, Project Management, Visio, Healthcare, Microsoft Excel, Microsoft Office, Requirements Analysis, Healthcare Information..., Analysis, Access, Customer Service, Strategic Planning, Business Process...
Education
New England School of Law 2001 — 2005
Doctor of Law (JD), Law
Macalester College 1987 — 1991
Bachelor of Arts (BA), Communications, Journalism
Boston Latin Academy 1984 — 1987
Blue Cross Blue Shield of Massachusetts March 1988 - Present
Education
Massachusetts College of Liberal Arts 1982 — 1986
Bachelor of Science, Computer Science
Blue Cross Blue Shield of Massachusetts May 2011 - Present
Boston College October 2010 - March 2011
Spire January 1999 - January 2009
Design+ 1995 - 1999
T.J. Maxx 1994 - 1995
Skills
InDesign, Illustrator, Adobe Acrobat, Photoshop, Pre-press, PowerPoint, Word, Print Production, Typography, Logo Design, Adobe Creative Suite, Layout, Graphic Design, Web Design, Advertising, Graphics, Posters, Brochures, Mac, Newsletters, Brand Development, Illustration, Dreamweaver, QuarkXPress, Direct Mail, Logos, Art Direction, Production, Microsoft Office, Catalogs, Online Marketing, Packaging, Corporate Identity, User Interface Design, Interaction Design, User Experience, Corporate Branding, Creative Strategy, Email Marketing, User-centered Design
Education
Massachusetts College of Art and Design 1988 — 1993
Bachelor of Fine Arts (BFA), Graphic Design
Massachusetts College of Art 1987 — 1993
Bachelor of Fine Arts (B.F.A.), Graphic Design
Express Scripts April 2011 - Present
Network Health January 2009 - April 2011
MedVentive April 2007 - January 2009
Beverly Hospital July 2006 - April 2007
Blue Cross Blue Shield of Massachusetts February 2002 - June 2006
Walgreens 1997 - 2002
Skills
Healthcare Management, Healthcare, Pharmacists, Clinical Pharmacy, Certified Immunizer, Pharmacy, Patient Counseling, Pharmacy Benefit..., Medicaid, Ambulatory Care, Formulary, Utilization Management, Community Pharmacy, Anticoagulation
Education
Massachusetts College of Pharmacy and Health Sciences 2002 — 2006
Pharm.D., Pharmacy
Massachusetts College of Pharmacy and Health Sciences 1992 — 1997
BS, Pharmacy
Blue Cross Blue Shield of Massachusetts August 2014 - Present
In Case of Survival March 2011 - Present
INDEPENDENT PROMOTIONAL and SALES MODEL May 2004 - Present
City Year January 2012 - July 2013
The Game Fanatics November 2010 - April 2012
City Year February 2008 - January 2012
Indie Game Mag 2011 - 2011
Preston Marketing Concepts June 2007 - December 2010
Kadence December 2006 - February 2008
Hewlett-Packard Financial Services June 2006 - December 2006
Skills
SPSS, Market Research, Analysis, Microsoft Excel, Microsoft Office, Wordpress, HTML, Qualitative Research, WordPress, Data Analysis, Research, Quantitative Research, Proposal Writing, Editing, Blogging, Strategy, Program Management, Advertising, Management, Social Media, Social Networking, Nonprofits, Project Planning, Brand Development
Education
University of Massachusetts, Amherst 2002 — 2006
Bachelor of Arts, Communications
Middlesex Community College
Graphic Design Certificate
Northeast Retirement Services 2010 - Present
PNC Global Investment Servicing 1993 - 2010
EDS 1992 - 1993
Blue Cross Blue Shield of Massachusetts 1982 - 1992
Skills
Project Management, SDLC, Requirements Gathering, Requirements Analysis, SQL, Business Analysis, Business Process, Leadership, Strategic Planning, COBOL, JCL, Software Documentation, Quality Assurance, Visio, Vendor Management, XML, Software Project..., VSAM, Software Development, Systems Analysis, User Acceptance Testing, Business Requirements, Testing, Integration, Databases, Financial Services, Microsoft Project, Business Intelligence, Scrum, IT Strategy, PMO, IT Management, Disaster Recovery, Project Portfolio..., PL/SQL, Risk Management, Process Improvement, Strategy, Program Management, Agile & Waterfall..., SSIS, SSRS, Visual Studio, Business Process..., Easytrieve, Healthcare, Cross-functional Team..., Cross-functional..., Information Technology, Technical Analysis
Education
William George
Advanced Project Management and Lean Six Sigma
New Horizons 2008 — 2011
Visual Studio, SQL Server, .Visual c#.NET, Web Design: XHTML, HTML and CSS, JavaScript
Northeastern University
Infomation Technology / Health Care
University of Massachusetts Boston
BA, Biology
Blue Cross Blue Shield of Massachusetts December 2010 - Present
Pharmaceutical Strategies November 2009 - August 2011
Uphams Corner Health Center Pharmacy January 2010 - June 2010
CVS Caremark Corporation August 2007 - June 2009
America's Compounding Pharmacy June 2005 - September 2005
Tufts Medical Center May 2004 - December 2004
Skills
Medication Therapy..., Medicare Part D, Healthcare Quality, Patient Safety, Evidence-based Medicine, Pharmacoeconomics, Medical Writing, Medicine, Healthcare, Pharmacology, Pharmaceutical Industry, Team Leadership, Hospitals, Healthcare Information..., Disease Management, Clinical Pharmacy
Education
Northeastern University 2002 — 2007
Doctor of Pharmacy (PharmD)
Hallmark Health System, Inc. April 2000 - Present
Blue Cross Blue Shield of Massachusetts June 1997 - April 2000
CVS Pharmacy August 1990 - June 1997
Skills
Pyxis, Pharmacists, Clinical Pharmacy, Patient Counseling, Pharmacy Practice, Medication Therapy..., Pharmacy, Pharmacy Automation, Hospital Pharmacy, Compounding, Community Pharmacy
Education
Massachusetts College of Pharmacy and Health Sciences 1985 — 1990
B.S., Pharmacy
Blue Cross Blue Shield of Massachusetts October 2014 - Present
Blue Cross Blue Shield of Massachusetts June 2011 - September 2014
Blue Cross Blue Shield of Massachusetts January 2007 - June 2011
Skills
Health Insurance, Insurance, Healthcare, Employee Benefits, Managed Care, Claim, HIPAA, Medicaid, Medicare, Project Management, Product Management, Product Development
Education
Massachusetts College of Liberal Arts
Brandeis University December 2012 - February 2015
Harvard University September 2008 - December 2012
William Gallagher Associates April 2007 - April 2008
Blue Cross Blue Shield of Rhode Island November 2005 - April 2007
Harvard Pilgrim Health Care 2005 - 2005
Blue Cross Blue Shield of Massachusetts June 1998 - March 2004
Skills
Policy, Healthcare, Strategic Planning, Analysis, Employee Relations, Compliance, Employee Benefits, Customer Relations, Public Relations, Negotiation, Non-profits, Public Speaking, Data Analysis, Vendor Relations, Health, Insurance, Nonprofits, Customer Service
Education
Suffolk University - Sawyer School of Management 1998 — 2002
Master, Public Administration
Merrimack College 1992 — 1996
BA, Sociology, Philosophy
Xaverian
Blue Cross Blue Shield of Massachusetts December 2012 - Present
Hewlett Packard Enterprise Services (Formerly EDS) August 1997 - December 2012
BlueCross BlueShield of Massachusetts 1993 - 1995
Membership Services January 1990 - January 1993
Blue Cross Blue Shield of Massachusetts January 1989 - January 1990
Document Control Center-Membership Services January 1980 - January 1988
Skills
Analysis, Business Analysis, Customer Relations, Customer Service, Data Analysis, Excel, Fundraising, Financial Analysis, Quality, Healthcare, Process Improvement, Microsoft Office, Change Management, Outlook, Photoshop, PowerPoint, Visio, Troubleshooting, Quality Center, Research, Problem Solving, Testing, Word, Business Requirements, Requirements Gathering, Software Documentation, Microsoft Word, Microsoft Excel
Education
North Shore Community College
Revere High School
Blue Cross Blue Shield of Massachusetts 2009 - Present
Commonwealth Worldwide June 2007 - April 2009
Micros Systems May 1996 - December 2006
Le Meridien Hotels & Resorts May 2003 - May 2006
Skills
Management, Customer Service, Sales, Account Management, Team Building, Hospitality, Team Leadership, POS, Event Management, Forecasting, Strategic Planning
Education
Newbury College 1985 — 1991
Travel & Tourism
Blue Cross Blue Shield of Massachusetts January 2015 - Present
Blue Cross Blue Shield of Massachusetts February 2012 - Present
Blue Cross Blue Shield of Massachusetts July 2009 - Present
Blue Cross Blue Shield of Massachusetts December 2007 - July 2009
Blue Cross Blue Shield of Massachusetts October 2006 - May 2007
Blue Cross Blue Shield of Massachusetts July 2004 - January 2007
Blue Cross Blue Shield of Massachusetts March 2001 - July 2004
Blue Cross Blue Shield of Massachusetts February 1998 - June 1999
Blue Cross Blue Shield of Massachusetts July 1996 - January 1998
Blue Cross Blue Shield of Massachusetts April 1992 - June 1996
Skills
Business Analysis, Health Insurance, Insurance, Vendor Management, Managed Care, Process Improvement, Business Process..., Program Management, SDLC, Leadership, HIPAA, Requirements Analysis
Education
Northeastern University
Masters of Business Administration
New York University
Bachelor of Arts
ENTAP, Inc. February 2013 - Present
Accounting Management Solutions, Inc. April 2012 - December 2012
Integrity Business Services 2011 - 2012
Grant Thornton LLP 2009 - 2010
IBM 2005 - 2009
Covansys 2001 - 2001
KPMG US 1997 - 2001
Blue Cross Blue Shield of Massachusetts 1992 - 1994
Sun Life Financial 1901 - 1902
Skills
Financial Reporting, Management Consulting, Financial Advisory, Public Sector, ERP, Change Management, Business Management, Strategy Development, Government, Financial Analysis, Strategic Planning, Business Transformation, System Selection, IT Strategy, Performance Improvement, Business Process..., Professional Services, Governance, Finance Transformation, Documentation, IT Governance, Organizational Design, Compliance, Process Engineering, IT Transformation, Operating Models, Program Management, Financial Management, PMO, Outsourcing, Financial Accounting, Managerial Finance, Management, Consulting
Education
Massachusetts College of Liberal Arts 1980 — 1984
B.S., Accounting & Economics
Mercer Health and Benefits Administration August 2014 - Present
Blue Cross Blue Shield of Massachusetts November 2013 - July 2014
Aflac April 2010 - September 2013
John Hancock Financial Services 2002 - 2006
John Hancock Financial Services 1999 - 2002
John Hancock Financial Services 1996 - 1999
John Hancock Financial Services 1992 - 1996
Skills
Marketing, Account Management, Training, Lead Generation, Employee Benefits, Leadership, Sales, Marketing Communications, Integrated Marketing, Advertising, Strategy, CRM, Long-term Care, New Business Development, Budgets, Project Management, Health Insurance, Team Building, Customer Satisfaction, Customer Service, Event Planning, Small Business, Disability Insurance, Fixed Annuities, Direct Marketing, Salesforce.com, Strategic Planning, Social Networking, Social Media Marketing, Critical Illness, Marketing Strategy, Insurance, Sales Management, Program Management, Time Management, Corporate Communications, Outlook, Term Life Insurance, Customer Retention, Voluntary Employee..., B2B Marketing, Selling, Integrated..., Client relationship..., Medicare Supplements, Medicare Prescription..., Medicare, Medicare Advantage, Consulting, Management
Education
Morningside College
BA, English, Secondary Education
Neighborhood Health Plan May 2013 - Present
Neighborhood Health Plan September 2012 - May 2013
Blue Cross Blue Shield of Massachusetts May 2012 - September 2012
Supplemental Health Care December 2010 - April 2011
Massachusetts General Hospital May 2005 - September 2010
Spaulding Rehabilitation Hospital May 2001 - May 2005
Greenery Rehabilitation Center December 1997 - May 2001
Skills
Case Managment, clinical chart review, Joint Commission prep, Microsoft Office, Motivational..., Health Care Compliance, Utilization Management, Home Care, HIPAA, Nursing, Inpatient, Disease Management, Medicine, Healthcare Management, Patient Advocacy, Registered Nurses, Healthcare, Managed Care, Reviews, Medical Compliance, Patient Safety, Medical/Surgical, Oncology, Medicaid, Adult Social Care, EMR, Meditech, ACLS, JCAHO, Acute Care, Nursing Education, BLS, Healthcare Consulting, EHR, Patient Education, Quality Improvement, Healthcare Information..., Medication..., Clinical Research, Ambulatory, NCQA, Behavioral Health, Medicare, Rehabilitation, Social Services, Treatment, Utilization Review, Critical Care, IV, Case Management
Education
Northeastern University
Bachelor's of Science in Nursing, Registered Nursing/Registered Nurse
The Stony Brook School
H.S Diploma; cum laude
Blue Cross Blue Shield of Massachusetts November 2012 - Present
Blue Cross Blue Shield of Massachusetts April 2008 - November 2012
Blue Cross Blue Shield of Massachusetts January 2005 - April 2008
Skills
Process Improvement, Health Insurance, Customer Service, Medicare, Business Analysis, Analysis
Education
Massasoit Community College 2003 — 2008
Associates Degree, Business Management
DentaQuest/Delta Dental of MA August 2012 - August 2014
DentaQuest January 2007 - August 2012
Ensconcia, LLC 2004 - 2007
Kupper Parker Communications 1995 - 2004
Blue Cross Blue Shield of Massachusetts 1988 - 1995
Skills
Strategic Planning, Managed Care, Health Insurance, Medicare, Insurance, Medicaid, Market Research, Health Policy, Employee Benefits, Marketing, Advertising, Business Development, Mergers, Product Development, Marketing Communications, Mergers & Acquisitions, Management
Education
Northeastern University
Master's degree
Inovalon November 2012 - Present
Tufts Health Plan July 2011 - September 2012
Blue Cross Blue Shield of Massachusetts July 2010 - June 2011
UMass Dartmouth September 2008 - April 2010
UMass Dartmouth May 2008 - August 2008
UMass Dartmouth February 2008 - May 2008
Skills
Application Development, ETL, Business Process..., Database Development, Visual Studio, Rational Rose, SQL, Oracle, Databases
Education
University of Massachusetts Dartmouth 2007 — 2009
MS, Computer Science
North Maharashtra University 2001 — 2006
BE, Computer Engineering
BMC HealthNet Plan August 2013 - Present
Commonwealth Care Alliance (CCA) March 2012 - August 2013
Massachusetts Technology Collaborative July 2010 - March 2012
Astral DesignWorks 2001 - June 2010
Massachusetts Healthcare Purchaser Group 2003 - 2005
Private Healthcare Systems 1999 - 2001
Fallon Community Health Plan 1997 - 1999
Blue Cross Blue Shield of Massachusetts 1994 - 1997
Arthur D. Little 1980 - 1994
Skills
Project Management, Strategy, Healthcare, Community Outreach, Product Development, Leadership, Business Strategy, Management, Analysis, Business Planning, Healthcare Management, Team Leadership, Medicare, Cross-functional Team...
Education
University of California, Berkeley 1978 — 1980
M.S., Chemical Engineering
Massachusetts Institute of Technology 1974 — 1978
S.B., Chemistry
Massachusetts Institute of Technology 1974 — 1978
S.B., Chemical Engineering
Dr. Virginia M. Kimball, STL, STD January 2002 - Present
New England Financial 1987 - 2000
Blue Cross Blue Shield of Massachusetts July 1984 - July 1987
Skills
Data Entry, Editing, Writing, Word, Administration, Typing, Attention To Detail, Excel, Customer Service, Telephone Skills
Education
St. Joseph's College (ME) 2012 — 2013
None, Theology
Merrimack College 1996 — 1998
none, Religious Studies
Blue Cross Blue Shield July 2012 - Present
Blue Cross Blue Shield of Massachusetts December 2006 - July 2012
Blue Cross Blue Shield of Massachusetts May 2004 - December 2006
Skills
Insurance, Managed Care, Healthcare, Healthcare Management, Long-term Care, Medical Billing, Software Documentation, Data Analysis, Healthcare Information..., Healthcare Consulting, Disease Management, Leadership, Revenue Cycle, Team Building, Policy, Strategic Planning, Physicians, Quality Improvement, Hospitals, EMR
Education
Northeastern University 1981 — 1985
Massasoit Community College 1975 — 1977
Harvard Pilgrim Health Care May 2014 - Present
Connolly Healthcare October 2006 - December 2012
Concentra Preferred Systems March 1999 - July 2006
Blue Cross Blue Shield of Massachusetts March 1994 - June 1999
Skills
Medicaid, HIPAA, Medical Billing, Health Insurance, Insurance, Managed Care, medical auditing, Pharmacy Consulting, Healthcare Information..., Process Improvement, Healthcare Consulting, Healthcare Management, CPT, Clinical Outcomes, Claim, Revenue Cycle, Provider Relations, Auditing, Invoicing, Medicare
Education
Massachusetts College of Pharmacy and Health Sciences 1981 — 1987
UMass Memorial Medical Center October 2004 - Present
Salter College February 2003 - Present
Blue Cross Blue Shield of Massachusetts July 1995 - November 2002
Education
Nichols College 1995 — 1999
MBA
Worcester State University 1985 — 1993
B. S., Accounting/Finance
Quinebaug Valley Community College 1978 — 1983
A.S., Medical Secretarial Science
Universityof Virginia Physicians Group December 2014 - Present
UVA Health System February 2012 - Present
Cengage Learning January 2005 - Present
UMass Memorial Medical Center October 2004 - January 2012
Salter College MA February 2003 - August 2011
Blue Cross Blue Shield of Massachusetts July 1998 - November 2002
MedPartners September 1997 - July 1998
BlueCross BlueShield of Mass July 1995 - September 1997
Fallon Community Health Plan May 1981 - July 1995
Skills
Healthcare, HIPAA, Compliance, Medical Coding, Medical Billing, CPT, ICD-9-CM, ICD-10, EHR, E-Learning, Health Insurance, Policy, Software Documentation, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Physicians, Hospitals, Healthcare Management, Teaching, Process Improvement, Healthcare Information..., Financial Analysis, Budgets, Analysis, Data Analysis, Risk Management, Access, Customer Service, EMR, Training, Managed Care, Inpatient
Education
Nichols College 1995 — 1999
Master of Business Administration (M.B.A.), Business Administration and Management, General
Worcester State College 1985 — 1993
Bachelor of Science (B.S.), Accounting/Finance
Quinebaug Valley Community College 1978 — 1983
Associates in Secretarial Science, Medical Administrative/Executive Assistant and Medical Secretary
John Hancock Life Insurance Company (U.S.A.) April 2012 - Present
Fidelity Investments November 1997 - October 2011
Blue Cross Blue Shield of Massachusetts November 2011 - 2011
BCBSMA 2011 - 2011
Fidelity Investments November 1997 - May 2005
Skills
Release Management, SDLC, Software Project..., Process Improvement, JCL, Team Building, Change Management, Requirements Analysis, System Testing, DB2, Agile Methodologies, Quality Assurance, Software Configuration..., Mainframe, COBOL, Solution Architecture, Requirements Gathering
Education
New England Institute of Technology 1996 — 1998
associate of Science in CIS, cis
Town of Easton October 2009 - Present
US Census Bureau March 2007 - March 2009
Town of Weymouth July 1991 - November 1991
Boston Financial Data Services January 1990 - August 1990
Blue Cross Blue Shield of Massachusetts November 1980 - December 1989
Skills
Customer Service, Microsoft Office, Telephone Skills, Data Entry, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Event Planning, Internet Explorer, Leadership
Education
Newbury College 1987 — 1987
Business Communications
Town of Hanson, MA January 2013 - Present
Town of Hanson, MA October 2006 - Present
Camp Kiwanee, Town of Hanson July 2012 - January 2013
Blue Cross Blue Shield of Massachusetts August 2010 - July 2012
Signature Hospital Brockton, MA September 2008 - April 2009
Town of Hanson, MA September 2000 - September 2008
Skills
Health Insurance, Insurance, Managed Care, Medicare, Claim, Provider Relations, Customer Service, Process Improvement, Healthcare, Vendor Management, Account Management, Business Analysis, PPO, Commercial Insurance, Health Policy, Health Savings Accounts
Education
Aquinas Junior College, Milton, MA
Medical Transcription/Transcriptionist
Massasoit Community College
Travelers Insurance July 2013 - Present
Travelers March 2007 - July 2013
Blue Cross Blue Shield of Massachusetts 2006 - 2007
Welch Healthcare 2001 - 2006
Skills
Workers Compensation, Utilization Management, Claims Management, Claim, Medicare, Insurance, Utilization Review, Health Insurance, Managed Care, Liability, Legal Liability
Education
Massachusetts College of Pharmacy and Health Sciences
BSN, Registered Nursing/Registered Nurse
Massasoit Community College
Associate's degree, Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Massachusetts December 2007 - Present
Skills
Customer Service, Insurance, Training, Analysis
Education
Merrimack College 2001 — 2005
Bachelor's Degree
New England Village 2008 - Present
Boston Financial Data Services March 1998 - October 2012
Blue Cross Blue Shield of Massachusetts 1982 - 1995
Skills
Mutual Funds, Financial Services, Investments, Risk Management, Securities, Business Analysis, Process Improvement, Financial Analysis, Customer Service, Retirement, Microsoft Excel, Relationship Management, Vendor Management, Microsoft Office, Banking, Bloomberg, Series 7, Project Management, Equities
Education
Massasoit Community College
DDS, Department of Development Services
Blue Cross Blue Shield of Massachusetts February 2014 - Present
Stop & Shop May 2013 - January 2014
Domino's Pizza March 2010 - April 2013
EBComputerguy September 2012 - November 2012
Skills
Computers, Computer Maintenance, Computer Hardware, Computer Repair, Computer Program, Software Installation, Customer Service
Education
Massasoit Community College 2009 — 2012
Associate's degree, Computer Programming
Bridgewater Raynham Regional High School 2005 — 2009
Blue Cross Blue Shield of Massachusetts 1993 - 2010
Education
Merrimack College 1964 — 1968
Bachelor's Degree
Blue Cross Blue Shield of Massachusetts 2013 - Present
Hewlett-Packard 2008 - 2012
PerotSystems 2001 - 2008
Harvard Pilgrim Health Care 2000 - 2001
Harvard Pilgrim Health Care 1998 - 2000
MetLife 1997 - 1998
Harvard Pilgrim Health Care 1996 - 1997
Education
Massasoit Community College
Computer Tech/Info Management (Programming concentration), Presently maintaining 4.0 GPA
Blue Cross Blue Shield of Massachusetts April 2012 - August 2014
Skills
Customer Service, Insurance, Leadership, Health Insurance, Training, Outlook, Project Management, Employee Benefits, Call Centers, Business Analysis
Education
Mercer University 2008 — 2009
Business Administration and Management, General
Self-employed April 2012 - Present
Blue Cross Blue Shield of Massachusetts April 2002 - March 2012
Verizon February 2002 - March 2002
Skills
SAS programming, Fine Woodworking
Education
North Carolina State University - College of Management 1975 — 1982
Doctor of Philosophy (Ph.D.), Zoology
North Carolina State University 1973 — 1975
Master of Science (MS), Zoology
New England Village Boston Financial Data ServicesBoston Financial Data ServicesMarch 1995 - 2012
Blue Cross Blue Shield of Massachusetts 1982 - 1995
Skills
Word, Excel..., Medical and finance
Education
Massasoit Community College 2011 — 2013
DDS certificate, Mental health for department of developmental services, A
Massasoit Community College 2011 — 2012
Certificate, Mental and Social Health Services and Allied Professions, A
Blue Cross Blue Shield of Massachusetts August 2009 - Present
Mobile Massage of Marshfield April 2006 - Present
Skills
Microsoft Office, Medicare, Customer Service, Employee Benefits, HIPAA, Data Analysis, Managed Care, Access, Healthcare, Process Improvement, Microsoft Excel, Insurance, Health Insurance, Underwriting
Education
New England College of Business and Finance 1999 — 1999
Finance, General
Quincy College
Computer Science
Blue Cross Blue Shield of Massachusetts September 2005 - Present
Deloitte April 2005 - September 2005
Tufts Health Plan January 2004 - April 2005
Tufts Health Plan February 2002 - December 2003
Tufts Health Plan June 1993 - July 2002
Tufts Health Plan July 2001 - February 2002
Skills
Project Management, Management, Leadership, Analysis, Product Development, Regulatory Affairs, Cross-functional Team..., Business Development, Data Analysis, Training, Strategic Planning, Health Insurance, Project Planning, MS Project, Client Relations Skills, Healthcare
Education
Simmons College 1996 — 2001
Master's degree, Health/Health Care Administration/Management
Merrimack College 1988 — 1992
Bachelor's degree, Business Adminstration, Marketing Concentration
Blue Cross Blue Shield of Massachusetts April 2015 - Present
Fresenius Medical Care June 2010 - April 2015
Fresenius Medical Care June 2007 - June 2010
Godard brockton kidney center April 2006 - June 2007
Southwood nursing home September 2005 - April 2006
Education
University of Massachusetts Boston 2011 — 2013
Bachelor's Degree, RN-BSN
Signature Healthcare Brockton Hospital School of Nursing 2006 — 2010
Diploma in Nursing
Massasoit Community College 2001 — 2004
Associate's Degree, Associates in Science