Blue Cross Blue Shield of Massachusetts
Industry: Company
DescriptionBlue Cross Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. Headquarters: Boston, Massachusetts, United States CEO: Andrew Dreyfus (7 Sep 2010–) Revenue: 6.8 billion USD (2015) Founder: Blue Cross Blue Shield Association Subsidiaries: Blue Cross and Blue Shield of Massachusetts HMO Blue Inc., Blue Benefit Administrators of Massachusetts Parent organization: Blue Cross Blue Shield Association
Blue Cross Blue Shield of Massachusetts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Massachusetts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Massachusetts Salaries. You can even request information on how much does Blue Cross Blue Shield of Massachusetts pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Massachusetts directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
2,210 Blue Cross Blue Shield of Massachusetts employees in database. Find out everything there's to know about Blue Cross Blue Shield of Massachusetts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Massachusetts Employees
Blue Cross Blue Shield of Massachusetts January 2014 - Present
Fidelity Investments July 2011 - 2013
Fidelity Investments 2007 - 2011
Fidelity Investments 2004 - 2007
Skills
Financial Services, Process Improvement, Project Management, Customer Experience, Quality Management, Six Sigma, Business Analysis, Cross-functional Team..., Performance Management, Analytics, Training, Quality Assurance, Business Process..., Management
Education
Rhode Island College 1994 — 1997
Bachelor of Arts (B.A.), History
BMC HealthNet Plan/Well Sense Health Plan January 2015 - Present
BMC HealthNet Plan/Well Sense Health Plan September 2013 - January 2015
Blue Cross Blue Shield of Massachusetts April 2005 - December 2007
Blue Cross Blue Shield of Massachusetts April 2000 - April 2005
Skills
Health Insurance, Medicare, Medicaid, HIPAA, Managed Care, Insurance, Claim, Healthcare Management, Healthcare, Outlook, CPT, Access, Data Entry, Medical Billing, Medical Coding
Education
Baystate School Of Technology 1999 — 2000
Certificate OF Completion, Computer Technician, Computer Technology/Computer Systems Technology
Computer Processing Institue 1995 — 1996
Certificate Of Medical Office Specialist
Roxbury Community College 1990 — 1992
Associate's degree, Business/Commerce, General
Blue Cross Blue Shield of Massachusetts March 2014 - Present
Target October 2012 - March 2014
Target September 2011 - October 2012
Target October 2010 - September 2011
Talbots Corporate Headquarters March 2007 - October 2010
Skills
Inventory Control, Inventory Management, Merchandising, Visual Merchandising, Planograms, Retail, Cashiering, Customer Service, Inventory, Driving Results, Employee Training, Retail Sales, Time Management, Team Leadership, Delegation, Leadership, Store Management
Education
Quincy College 2010 — 2013
Business Administration and Management, General
RG Lathrop Consulting June 2014 - Present
Tufts Health Plan November 2000 - May 2009
BankBoston 1996 - 2000
Commonwealth of Massachusetts, Information Technology Division 1991 - 1996
Blue Cross Blue Shield of Massachusetts 1987 - 1991
Skills
Management Consulting, Operations Management, Process Improvement, Finance, Strategic Planning, Vendor Management, Analysis, Budgets
Education
University of Rhode Island 1973 — 1974
M.B.A., Business Administration
Ohio Wesleyan University 1967 — 1971
B.A., Political Science
TIRR Memorial Hermann November 2014 - Present
Memorial Hermann Healthcare System August 2012 - November 2014
Blue Cross Blue Shield of Massachusetts February 2009 - August 2012
Fresenius Medical February 2007 - February 2009
Brigham and Women's Hospital February 2006 - February 2007
Spaulding Rehabilitation Hospital March 2004 - February 2006
Skills
Nursing, Case Managment, Social Services, Physicians, Oncology, Disease Management, Healthcare, Patient Safety, Cpr Certified, Hospitals, Healthcare Management, Patient Advocacy, Treatment, Program Development, ACLS certified, Rehabilitation, Health Insurance, Hemodialysis, Traumatic Brain Injury, Inpatient Care, Motivational..., Customer Service, Resourceful..., Medicine, Managed Care, Case Management, Inpatient, Registered Nurses, Public Speaking, Acute Care, Healthcare Information..., Medicare, HIPAA, BLS, EMR, Patient Education
Education
WGU Texas 2014 — 2015
BSN, Nursing
Quincy College 2002 — 2004
Associate Degree, Nursing
Partners Healthcare/Massachusetts General Hospital June 2009 - Present
Bacall & Conniff, P.C. January 1995 - August 2000
Blue Cross Blue Shield of Massachusetts January 1990 - March 1994
Skills
Data Entry, Administrative..., Microsoft Word, Medical Terminology, Telephone Skills, Outlook, Microsoft Office, Filing, Time Management, Teamwork, Fax, Public Speaking, Administrative..., Customer Service, HIPAA, Healthcare, Management
Education
College for America at Southern New Hampshire University 2014 — 2015
Associate's Degree, General Studies with a concentration in business
Quinsigamond Community College 2011 — 2011
Successfully Completed Medical Terminology Course
Quinsigamond Community College 2010 — 2011
Successfully completed Online College Prep Program
Jane McHale - Career Services 1985 - Present
360 Reach April 2013 - Present
Tufts University 2004 - Present
ICF International 2015 - 2015
ICF International 2015 - 2015
Bright Horizons 2012 - 2013
Association of Career Professionals International New England 2007 - 2011
State Street Corporation 2006 - 2010
WGBH 2005 - 2010
Blue Cross Blue Shield of Massachusetts 2006 - 2009
Skills
Career Development, Executive Coaching, Coaching, Career Management, Personal Branding, MBTI, Talent Management, Job Search Strategies, Career Assessment, Staff Development, Leadership, Interviews, Leadership Development, Outplacement, Workshop Facilitation, Mentoring, Interview Preparation, Management Development, Higher Education, Team Building, Emotional Intelligence, Employee Engagement, Job Coaching, Career Counseling, Career Transitions, Career Exploration, Career Development..., Organizational..., Professional Development, Training Delivery, Executive Development, Training
Education
Coach Training Institute (CTI) 1995 — 1997
Personal and Professional Coach Training
University of Colorado 1977 — 1979
Master of Arts Degree, Counseling
Ramapo College of New Jersey
Bachelor of Arts, Psychology
MEDITECH September 2010 - Present
MEDITECH September 2005 - September 2010
Blue Cross Blue Shield of Massachusetts November 2003 - August 2005
American Eagle Outfitters May 2002 - November 2003
Skills
Healthcare Analytics, Product Marketing, Emergency Medicine, Physicians, Healthcare Industry, Marketing Communications, CPOE, Proposal Support, Healthcare Information..., Development Of..., EHR, Meditech, Healthcare Consulting, HIPAA
Education
Providence College 1998 — 2002
Bachelor of Science (BS)
Fontbonne Academy 1994 — 1998
High School
Staples April 2015 - Present
Easydoesitmedia.com December 2012 - Present
Remembering-When.com™ 2007 - Present
Blue Cross Blue Shield of Massachusetts December 2014 - February 2015
Provant- Health, Wellness and Fitness May 2014 - July 2014
The Providence Journal June 2009 - November 2012
Providence Journal 1994 - June 2009
Skills
Multimedia, Web Design, Publishing, Dreamweaver, Video, InDesign, Photoshop, Graphic Design, Advertising, Creative Direction, Newspapers, Video Editing, Flash, Layout, Newspaper, Publications, Email Marketing, Sound, New Media, Audio, Image Manipulation, Content Strategy, Photography, Videography, Mac, UX/UI
Education
CFHS
Rhode Island School of Design
Adult & Pediatric Dermatology, P.C. April 2015 - Present
Hayes Management Consulting September 2010 - April 2015
Plymouth Rock Studios December 2008 - July 2009
Blue Cross Blue Shield of Massachusetts June 2006 - June 2008
Eisenberg, Vital & Ryze Advertising September 2004 - May 2005
Skills
Social Media, Healthcare Information..., Press Releases, Leadership, Salesforce.com, Healthcare, Public Relations, Newsletters, Facebook, Editing, Project Management, Email Marketing, Strategic Planning, Account Management, HubSpot, Marketing, Blogging, Writing, Copywriting, Customer Service
Education
Plymouth State University 2001 — 2005
B.A., Communications, Professional Writing
Belmont High School 1998 — 2001
NeuroRestorative January 2014 - Present
NeuroRestorative January 2014 - Present
UnitedHealthcare July 2011 - November 2013
Freeman Associates January 2007 - July 2011
American Red Cross Mass Bay December 2008 - October 2010
Innovation Academy Charter School 2004 - 2010
York Hospital July 1999 - September 2007
UMass Memorial Health Care May 1995 - June 1999
Blue Cross Blue Shield of Massachusetts 1990 - 1992
Health Alliance Plan 1987 - 1990
Skills
Managed Care, Consulting, Strategic Planning, Contract Pricing, Contract Negotiation, Provider Relations, Operations Management, Medicare, Medicare Advantage, Medicare/Medicaid..., Physician Network..., Hospital Contracting, Hospital Reimbursement, Medicaid, Medicare Part D, HMO, Health Insurance, Physicians, PPO, Revenue Cycle, Healthcare Management, Healthcare, Hospitals, Medicare/Medicaid..., Healthcare Industry
Education
University of Cincinnati 1982 — 1984
Northern Kentucky University 1980 — 1982
Associate's degree, Registered Nursing/Registered Nurse
Wilmington College 1971 — 1975
Bachelor of Arts (B.A.), History
Liberty Mutual Insurance May 2013 - Present
Blue Cross Blue Shield of Massachusetts June 2011 - April 2013
Liberty Mutual Insurance October 2009 - May 2011
Liberty Mutual Insurance October 2005 - September 2009
Skills
Onboarding, Applicant Tracking..., Talent Management, Talent Acquisition, Succession Planning, Recruiting, Program Management, Employee Relations, Employee Engagement, Performance Management, Career Development, Leadership Development, Skills Testing, Change Management, 360 Assessments, Interviews, Organizational Design, Organizational..., HR Policies, Behavioral Interviewing, Strategic HR, Screening Resumes, Human Resources, Insurance
Education
Providence College 2001 — 2005
BS, Health Policy and Management/ BA, English
Allscripts January 2002 - Present
MEDITECH June 1995 - September 2001
Blue Cross Blue Shield of Massachusetts 1985 - 1991
Skills
Sales, Sales Operations, Solution Selling
Education
Northeastern University 1995 — 1997
Master's degree, Healthcare Administration
Saint Anselm College 1981 — 1985
Bachelor's degree, Psychology/Education
National Grid November 2014 - Present
Blue Cross Blue Shield of Massachusetts December 2013 - October 2014
Connecticut Business Systems February 2013 - December 2013
GE April 2012 - August 2012
Love Home Swap January 2012 - April 2012
Early Childhood Research for Connecticut Consultant September 2011 - December 2011
GE May 2011 - August 2011
Skills
Microsoft Office, Social Media, Process Improvement, ERP, Microsoft Excel, Data Analysis, Troubleshooting, Technical Writing, Access, Project Management, HTML, Windows, Computer Hardware, Software, Program Management, CSS, Java, Team Leadership, Sales, Training, Account Management, Management, Customer Service, Leadership
Education
Quinnipiac University 2009 — 2013
Bachelor of Arts (BA), Sociology, Senior
ERT May 2015 - Present
PHT Corporation March 2015 - Present
Blue Cross Blue Shield of Massachusetts May 2012 - Present
Cape Vape October 2011 - Present
Blue Cross Blue Shield of Massachusetts April 2008 - May 2012
Reebok International Limited, Stoughton November 2004 - July 2007
Skills
Health Insurance, Insurance, Leadership, Call Centers, Customer Service, Employee Benefits, Managed Care, Healthcare, Healthcare Management, HIPAA, Access, Provider Relations, Claim, Time Management, Medicare, Process Improvement, Sales Operations, Data Analysis, Software Documentation, Outlook
Education
Quincy College 2012 — 2016
Bachelor of Science, Business Entrepreneurship
Blue Cross Blue Shield of Massachusetts February 2012 - March 2015
Blue Cross Blue Shield of Massachusetts June 2011 - February 2012
Blue Cross Blue Shield of Massachusetts August 2008 - February 2012
Healthsouth Braintree Rehab January 2003 - August 2008
Healthsouth Braintree Rehab February 2005 - January 2006
Healthsouth Braintree Rehab April 2003 - February 2005
Skills
Health Insurance, Insurance, Call Centers, Medicare, HIPAA, Employee Benefits, Access, Customer Service, Process Improvement, Managed Care, Data Entry, Technical Support, Claim, Software Documentation, Analysis
Education
Quincy College 2013 — 2016
Associate of Science (A.S.), Business Administration and Management, General
Tufts Medical Center September 2014 - Present
Tufts Medical Center July 2014 - September 2014
lululemon athletica November 2013 - January 2014
South Shore Hospital February 2009 - July 2013
State Street Bank September 2007 - December 2008
Blue Cross Blue Shield of Massachusetts September 2005 - August 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Editing, Community Outreach, Social Media, Event Planning
Education
Regis College 2001 — 2005
Bachelor of Arts (B.A.), Communication, General
St. Dominic Church October 2010 - Present
Self-employed October 2007 - Present
Blue Cross Blue Shield of Massachusetts October 2001 - 2003
Fidelity Investments 1995 - 2001
Skills
Management, Business Development, Sales, Healthcare
Education
University of Cincinnati 1993 — 1995
Bachelor of Arts (B.A.), Communication and Media Studies
Regis University 1991 — 1993
Blue Cross Blue Shield of Massachusetts 2004 - 2010
Harvard Pilgrim Health Care 2001 - 2004
Aetna Health Plans 1995 - 2001
Aetna 1991 - 1995
Aetna 1988 - 1991
Aetna 1985 - 1988
Skills
Risk Management, Regulatory Rate Filings, Settlements, Actuarial
Education
University of New Hampshire 1981 — 1984
MS, Mathematics
Providence College 1977 — 1981
BA, Mathematics
Trinity High School
PIckwick Consulting September 2013 - Present
ShapeUp, Inc. February 2014 - January 2015
Ironwood Pharmaceuticals April 2012 - January 2014
BJ's Wholesale Club May 2010 - April 2012
Blue Cross Blue Shield of Massachusetts May 2007 - June 2009
ICSynergy January 2006 - May 2007
Independent Consultant April 2005 - January 2006
Textron September 2002 - April 2005
Sun Microsystems April 2001 - September 2002
Openwave Systems September 2000 - March 2001
Skills
Access Management, SSO, Security, SOA Security, CISSP, Identity Management, Security Management, VPN, Active Directory, LDAP, Security Architecture..., Information Security..., Information Security..., Information Security, Cloud Computing, Disaster Recovery, PCI DSS, Enterprise Architecture, Computer Security, Integration, Risk Management, IT Operations, IT Management, Governance, Application Security, Vulnerability Management, Vulnerability Assessment, Penetration Testing, Network Security, Information Security..., SDLC, Risk Assessment, Encryption, Intrusion Detection, Architecture, IT Audit, Business Continuity, PKI, CISM, IT Strategy, Enterprise Software, Security Audits, SOA, Requirements Analysis, Data Security, Identity Federation, Virtualization, ISO 27001, DLP, IAM
Education
Rutgers University-New Brunswick
BA
University of Michigan - Stephen M. Ross School of Business
MBA
EiQ Networks August 2015 - Present
Yottaa January 2015 - July 2015
Blue Cross Blue Shield of Massachusetts May 2012 - November 2014
JPMorgan Chase & Co. May 2011 - October 2011
Skills
Pickles, Customer Service, Sandwiches, Social Media, Lead Generation, PowerPoint, Leadership, SaaS, Microsoft Excel, Microsoft Office, CRM, Networking, Relationship Management, Sales, Business Development, Management, Salesforce.com, Volunteering, Java, Social Networking, Network Security
Education
Roger Williams University 2006 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Blue Cross Blue Shield of Massachusetts June 2010 - September 2010
Joslin Diabetes Center February 2010 - March 2010
Mass General Hospital Yawkey Infusion Unit December 2009 - March 2010
American University May 2009 - July 2009
Office of Multicultural Affairs (OMA), AU January 2007 - May 2009
Brigham and Women’s Hospital June 2006 - May 2008
DIS – Danish Institute for Study Abroad June 2007 - July 2007
DC Reads, AU, Tutor September 2006 - January 2007
The Sherkow Center for Child Development and Autism Spectrum Disorder December 2005 - May 2006
Skills
Microsoft Word, Healthcare, Microsoft Office, Public Speaking, Research, Spanish, French, Haitian Creole, Clinical Research, Medicine
Education
Ross University School of Medicine 2011 — 2015
Doctor of Medicine (M.D.), Medicine
American University (AU) 2005 — 2009
Bachelor of Science, Biology
Northfield Mount Hermon School 2002 — 2005
High School
SPARROW ENTERPRISES, LTD May 1999 - Present
DINE IN CATERING March 1998 - April 1999
LE LYONNAIS RESTAURANT January 1996 - February 1998
HEALTH PAYMENT REVIEW, INC February 1994 - February 1995
MEDSTAT SYSTEMS, INC April 1992 - January 1994
Blue Cross Blue Shield of Massachusetts September 1985 - March 1992
Education
Le Cordon Bleu, London UK 1995 — 1995
Le Grand Diplome, Cuisine and Patisserie
University of Notre Dame
Master of Arts (M.A.), International Relations
University of Notre Dame
Master of Arts, International Relations
Norwich University
Bachelor of Arts, History
FirstFuel Software June 2015 - Present
Project Syndicate May 2014 - August 2014
Kitsy Lane October 2013 - March 2014
TripAdvisor May 2013 - August 2013
TideWatch November 2011 - May 2013
Blue Cross Blue Shield of Massachusetts May 2012 - August 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft PowerPoint, Build a basic HTML..., Market Research, Event Management, Marketing Event Planning, PowerPoint, Social Media, Event Planning, Email Marketing, Social Media Marketing, Public Speaking
Education
University of New Hampshire 2011 — 2013
Bachelor of Science (B.S.), Business Administration, Marketing
Quinnipiac University 2009 — 2011
Marketing
UMass Memorial Medical Center September 1997 - Present
CIGNA Healthcare (Healthsource, Inc) 1996 - 1997
Blue Cross Blue Shield of Massachusetts 1989 - 1996
Raytheon 1984 - 1989
Skills
Access, Leadership, Healthcare Information..., Managed Care, Analysis, Healthcare Management, HIPAA, Healthcare, Employee Benefits, Finance, Managerial Finance, Healthcare Consulting, Revenue Cycle, Physicians, Budgets, EMR, Health Insurance, Process Improvement, Data Analysis, Hospitals, Team Building, Insurance, Strategic Planning, New Business Development, Negotiation, Financial Analysis, Medicare, Strategic Financial...
Education
Rivier College 1998 — 2000
MBA, Business Administration
North Adams State College 1977 — 1981
BS, Business Administration
Blue Cross Blue Shield of Massachusetts July 2012 - Present
Blue Cross Blue Shield of Massachusetts May 2007 - July 2012
Blue Cross Blue Shield of Massachusetts October 2006 - June 2007
Lasell College-Hollway Child Study Center September 1997 - May 2003
Skills
Insurance, Health Insurance, Call Centers, Process Improvement, Medicare, Customer Service, Claim, HIPAA, Employee Benefits, Managed Care, Access, Vendor Management, Outlook, Microsoft Excel, Microsoft Office, Visio, Leadership, Data Entry, Healthcare, People Skills, Analysis, Provider Relations
Education
Norwich University 1991 — 1996
BS, Elementary Education, Criminal Justice, Psychology
Harvard Pilgrim Healthcare October 2011 - Present
Willis February 2010 - September 2011
Dearborn National Life Insurance Company 2008 - 2010
Blue Cross Blue Shield of Massachusetts 2000 - 2006
Autopart International 1990 - 2000
Skills
Health Insurance, Employee Benefits, Insurance, Health Savings Accounts, Disability Insurance, Underwriting, Account Management, Brokers, Managed Care, New Business Development, Sales, Strategic Planning, Negotiation, Selling, Cold Calling, Sales Management
Education
Providence College 1985 — 1989
B.A., Business Management
Marian High School 1981 — 1985
Blue Cross Blue Shield of Massachusetts June 2014 - Present
Blue Cross Blue Shield of Massachusetts 2001 - Present
Skills
Employee Benefits, Health Insurance, HIPAA, Managed Care, Healthcare, Insurance, Healthcare Management, Data Entry, Outlook, Case Managment, Claim, Administrative..., Medical Terminology, Hospitals
Education
Signature Healthcare Brockton Hospital School of Nursing 2008 — 2012
Diploma, Registered Nursing/Registered Nurse
Quincy College 2006 — 2010
Associate's degree, Natural Sciences
Prevention and Wellness Commission of MA July 2013 - Present
American Diabetes Association February 2012 - Present
Belmont Savings Bank June 2010 - Present
American Diabetes Association 2008 - Present
American Diabetes Association - Northeast Region July 2004 - Present
Blue Cross Blue Shield of Massachusetts 1995 - Present
Belmont Board of Health 1988 - Present
David Alper, DPM November 1985 - Present
National Advocacy Board - American Diabetes Assn. January 2011 - December 2014
Earth Footwear 2006 - 2009
Skills
Budget, Public Health, Leadership, Pediatrics, Management, Healthcare, Diabetes, Surgery, Health Policy, Public Speaking, Medicare, Health Education, Non-profits, Prevention, Managed Care, Treatment, Practice Management, Community Outreach, Physicians, Healthcare Management, Budgets, Podiatry, Clinical Research, Medicine, Policy, Orthopedic, Medical Education, Sports Medicine, Wound Care, Hospitals, Medical Devices, Pain Management, EMR, Healthcare Information..., Healthcare Consulting, Healthcare Industry, Internal Medicine, Informatics, Patient Safety, EHR, Health Promotion, HIPAA, Orthopedics, Nonprofits
Education
Ohio College of Podiatric Medicine 1979 — 1983
DPM, Podiatric Medicine
Lockton Companies June 2015 - Present
Aon Risk Solutions January 2013 - May 2015
Aon Risk Services November 2000 - May 2015
Textron May 1992 - November 2000
Cookson America, Inc. February 1990 - May 1992
Aon Consulting (Formerly Frank B. Hall Consulting Co.) May 1988 - February 1990
Blue Cross Blue Shield of Massachusetts July 1984 - May 1988
Skills
Leadership, D&O, General Insurance, Sales, Budgets, Casualty, New Business Development, Microsoft Office, Sales Management, Financial Risk, Strategic Planning, Insurance, Claim, Executive Management, Liability, Reinsurance, Risk Management, Casualty Insurance
Education
Rhode Island College 1980 — 1984
BA, Political Science
Hill Holliday June 2015 - Present
Office Resources, Inc. August 2014 - June 2015
Wellesley Information Services- IBM Division October 2013 - May 2014
Providence College Hockey Department August 2010 - May 2014
Blue Cross Blue Shield of Massachusetts May 2013 - August 2013
Paxton 1345 December 2012 - January 2013
Rockland Trust Company May 2012 - August 2012
State Street May 2011 - August 2011
Skills
Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Social Media Marketing, Advertising, Facebook, Marketing Communications
Education
Providence College 2010 — 2014
Bachelor of Science (B.S.), Marketing
Visionary Projects Group (VPG) May 2009 - Present
Converse December 2014 - Present
Harvard Business School June 2014 - November 2014
BridgePoint Group, LLC December 2013 - June 2014
Blue Cross Blue Shield of Massachusetts October 2013 - December 2013
Alere, Inc. April 2013 - September 2013
Covidien March 2012 - May 2013
RBS Citizens Group April 2011 - March 2012
Isban Consulting - Banco Santander August 2010 - March 2011
RBS Citizens Group August 2009 - August 2010
Skills
Project Portfolio..., Organizational Change, Business Process..., Program Management, Change Management, Organizational..., Process Engineering, SDLC, Project Delivery, Business Readiness, Engagement Management, Stakeholder Engagement, Senior Stakeholder..., Business Intelligence, Business Process, Business Analysis, Management, PMO, ITIL, Project Management, Leadership, Business Transformation, Project Planning, Management Consulting, Software Project..., Process Improvement, Vendor Management, Cross-functional Team..., Six Sigma, Requirements Analysis, PMP, Agile Methodologies, Business Process..., IT Strategy, Stakeholder Management, Resource Management, Business Requirements, Integration, Outsourcing, Business Process Design, Consulting, Governance, Risk Management, Performance Improvement, Business Process Mapping, Enterprise Software, Strategy, Scrum, Requirements Gathering
Education
Project Management Institute (PMI) 2005 — 2005
Certification, Project Management Professional (PMP)
Villanova University 2005 — 2005
Six Sigma Black Belt, Six Sigma, Quality
Rensselaer Polytechnic Institute 1996 — 1997
PhD (did not complete), Organizational Communications
Southern Illinois University, Carbondale 1994 — 1996
MA, Rhetoric & Communications
University of Massachusetts Lowell 1986 — 1992
BA, English - Writing & Literature
Boston University August 2010 - Present
Boston University June 2002 - August 2010
Boston University October 1996 - June 2002
Blue Cross Blue Shield of Massachusetts September 1994 - October 1996
Old Stone Bank June 1978 - September 1994
Skills
Disaster Recovery, System Administration, Linux, Virtualization, Project Management, ITIL, IT Management, Programming, SDLC, VMware, Process Improvement, Operating Systems, Analysis, Systems Analysis, Leadership, Strategic Planning, Troubleshooting, Vendor Management, Unix, Security, Data Analysis, Databases, Integration, Windows, IT Strategy, Business Intelligence, Software Development, Software Documentation, Data Center, Business Analysis, SharePoint, Database Design, Information Technology, Servers, Network Security, Cloud Computing, Windows Server, Technical Support, Performance Tuning, Team Leadership, Incident Management, Business Continuity, Architectures, Enterprise Architecture, IT Service Management, Database Administration, Management, Requirements Analysis
Education
Providence College 1973 — 1977
BA, Mathematics, Biology
Blue Cross Blue Shield of Massachusetts July 2013 - Present
John Hancock Mutual Funds June 2011 - May 2013
John Hancock Mutual Funds March 2010 - May 2011
Dunkin' Brands July 2009 - March 2010
Fidelity investments - Strategic Advisers January 2005 - February 2009
CitiStreet 2004 - 2005
John Hancock 1999 - 2004
Arthur Andersen 1998 - 1999
Fidelity Investments - Ethics Office March 1997 - January 1998
Andersen Consulting 1993 - 1997
Skills
Financial Services, Tax, Business Analysis, Project Planning, Requirements Gathering, PMP, Process Improvement, Mutual Funds, Investments, Project Management, Insurance, SDLC, Strategy, PMO, Analytical Skills, Cross-functional Team..., Software Development
Education
Rensselaer Polytechnic Institute 1989 — 1993
BS, Management Information Systems, Finance, Economics
Holliston High School 1986 — 1989
Blue Cross Blue Shield of Massachusetts April 2012 - Present
BCBSMA April 2007 - April 2012
Blue Cross Blue Shield of Massachusetts September 2005 - April 2007
ATS Mobile Electronics 2000 - 2005
Skills
Insurance, Data Entry, Customer Service, Healthcare, Training Skills, Sales Management, Training, Sales, Analysis
Education
Quincy College 1997 — 1998
WINNISQUAM 1990 — 1996
The Murphy Insurance Group - Braintree July 2015 - Present
Compass Benefits January 2012 - June 2012
Compass Benefits Group January 2012 - June 2012
Blue Cross Blue Shield of Massachusetts January 2008 - January 2010
Blue Cross Blue Shield of Massachusetts January 2004 - January 2008
Blue Cross Blue Shield of Massachusetts November 2001 - January 2004
Credible Accounts November 2001 - January 2004
Equiserve- Stock Transfer Agency January 2001 - November 2001
Computershare February 2000 - November 2001
Skills
Team Oriented, Consultative Selling, Insurance, Health Insurance, Customer Service, Team Building, Problem Solving, Customer Relations, Account Management, Brokers, Call Centers, Claim, Coaching, Cold Calling, Customer Retention, Customer Satisfaction, Employee Benefits, Healthcare, Leadership, Management, Marketing, Medicare, New Business Development, Sales, Sales Operations, Selling, Strategic Planning, Team-oriented, Underwriting, Recruiting, Disability Insurance, Health Savings Accounts, Long-term Care, Managed Care, Term Life Insurance, Health Policy, Process Improvement
Education
Quincy College 1998 — 1999
Health Services/Allied Health/Health Sciences, General
Worcester State University 1994 — 1996
Occupational Therapy/Therapist
JLL March 2015 - Present
JLL January 2012 - March 2015
Jones Lang LaSalle September 2007 - December 2011
Alouette Innovations January 2004 - December 2011
Eastdil Secured February 2007 - September 2007
Trammell Crow Company February 2004 - September 2007
Blue Cross Blue Shield of Massachusetts November 2002 - December 2003
Wellington Management January 2001 - November 2002
Putnam Investments January 2000 - January 2001
Skills
Adobe Creative Suite, Email Marketing, Creative Direction, Digital Marketing, Graphic Design, Brand Development, Art Direction, Social Media, SEO, Marketing, Typography, User Experience, Corporate Branding, Graphics, Marketing Communications, Advertising, Illustration, InDesign, CSS, Interactive Marketing, Branding & Identity, Digital Strategy, Web Design, Creative Strategy, Integrated Marketing
Education
Rutgers, The State University of New Jersey - Rutgers Business School 2014 — 2014
Mini-MBA, Digital Marketing
Suffolk University 2005 — 2008
MA, Communications, Integrated Marketing
Rutgers University-New Brunswick 1995 — 1999
BFA, Concentration: Graphic Design
Blue Cross Blue Shield of Massachusetts August 2015 - Present
Dovetail Health November 2014 - February 2015
Comverse March 2013 - October 2013
The Boston Home June 2010 - September 2013
Bright Horizons Family Solutions July 2012 - January 2013
Sudbury Farms September 2009 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Outlook, PowerPoint, Numara Footprints, Positive Energy, Customer Service, join.me, Customer Satisfaction, Positive Personality, Project Management, Teamwork, Time Management, Motivated self-starter, Dependable Team Player, Access, Software Documentation, Data Entry, Laptops, Computer Hardware, Troubleshooting, Training, Windows 7, Technical Support, Help Desk Support, Windows Vista, Windows XP Pro, System Administration, Windows XP
Education
Year Up 2012 — 2013
Entry Level Technician, Information Technology
Quincy College 2007 — 2011
Criminal Justice
West Roxbury Complex / P.A.T.H 2002 — 2006
High School Diploma
Blue Cross Blue Shield of Massachusetts November 2013 - May 2014
State-Boston Retirement System November 2010 - April 2013
Massachusetts Teachers' Retirement System December 2001 - October 2010
EDS May 1991 - December 2001
Skills
COBOL, Databases, Software Documentation, Testing, Business Analysis, Data Analysis, VMS, Requirements Analysis, Requirements Gathering, Legacy Systems, Legacy System Conversion, Data Cleaning, Data Conversion, Oracle RDB, Relational Databases, HP3000, IBM Mainframe, Retirement Systems, Telecommunications..., Report Writing, JCL, Panvalet, TSO, Architecture, Retirement, Oracle RDBMS, Analysis, Program Management, Telecommunications, PMO, Software Development, SQL, SDLC, Agile Methodologies, Visio
Education
Oberlin College
Bachelor of Arts, Mathematics & Education
Blue Cross Blue Shield of Massachusetts August 2010 - Present
Pilot Flying J September 2007 - June 2010
Skills
Health Insurance, Insurance, Provider Relations, Underwriting, Medicare, HMO, Managed Care, Claim, Employee Benefits, PPO, Claims Resolution, Brokers, Call Center, HIPAA, Customer Service
Education
Quincy College
Associate of Science (A.S.), Business Administration and Management, General
Reliant Medical Group March 2015 - Present
Beth Israel Deaconess Care Organization (BIDCO) September 2013 - March 2015
Theranos Inc. May 2011 - September 2013
Blue Cross Blue Shield of Massachusetts July 2009 - May 2011
Mult-Service Eating Disorder Association January 2008 - May 2011
Blue Cross Blues Shield of MA June 2003 - July 2009
Blue Cross Blue Shield of MA June 2001 - June 2003
Blue Cross and Blue Shield of Massachusetts January 2001 - January 2003
Tufts Health Plan January 2000 - January 2001
Harvard Pilgrim Health Care January 1999 - January 2000
Skills
Healthcare, Medicare, Provider Relations, Managed Care, Medicaid, Physicians, Hospitals, HMO, Healthcare Consulting, Utilization Management, Healthcare Industry, PPO, Health Insurance, Network Development, Health Policy, Healthcare Management, HIPAA, Home Care, HEDIS, Meditech, Pharmacy Benefit..., Disease Management, Medical Billing, ICD-9, Patient Advocacy, Healthcare Information..., Contract Negotiation, Medical Compliance, Credentialing, Physician Relations, Insurance, Strategic Planning, Medicine, Quality Improvement, EMR, Practice Management, Medicaid Managed Care, Patient Safety, EHR, JCAHO, Pharmacy Automation, Pharmacy, Revenue Cycle, Training, Medicare Part D, Informatics, Medical Coding, Revenue Cycle Management, CPT, Healthcare Reimbursement
Education
Providence College
Bachelor of Science Health Care Administration, Health Care Administration
Sonian December 2009 - September 2011
Blue Cross and Blue Shield of MA January 2007 - September 2008
Blue Cross Blue Shield of Massachusetts July 2004 - January 2007
Sybase 1994 - 2001
Powersoft ( acquired by Sybase) 1994 - 1998
Skills
Technical Support, Quality Assurance, Customer Service, Linux, Training, Unix, Management, User Interface, Cloud Computing, GUI Testing, Enterprise Software, Program Management, SDLC, Agile Methodologies, Business Analysis, SaaS, Project Management, Salesforce.com, Leadership, SQL, Databases, Operating Systems, Production Support, Software Quality..., Ubuntu, Troubleshooting, Web Applications, Disaster Recovery, Solaris, Ubuntu, SQL,...
Education
Pace University-Pleasantville/Briarcliff Campus
BBA
Blue Cross Blue Shield of Massachusetts August 2013 - Present
Boston Medical Center October 2012 - August 2013
Vinfen Corporation August 2010 - October 2012
Primex Public Risk Management Exchange February 2010 - April 2010
Fitness Works at work June 2009 - August 2009
Skills
Program Planning, Program Implementation, Research and Evaluation, Biometric Screenings, Health Education, Professional Health..., Motivational..., AFAA Certified Personal...
Education
Plymouth State University 2006 — 2010
Bachelor's of Science, Health Education and Promotion
Massachusetts Eye and Ear Infirmary May 2013 - Present
Blue Cross Blue Shield of Massachusetts August 2009 - November 2012
Professional Staffing Group: TripAdvisor; Blue Cross Blue Shield of Massachusetts November 2008 - July 2009
Skills
Training, Customer Service, Analysis, Healthcare, Health Insurance, Microsoft Office, Medicare, Sales, Employee Benefits, HIPAA, Salesforce.com, Leadership, Mentoring, Team Building, Access, Call Centers, Operations Management, Recruiting, Event Planning, Building Relationships, Communication, Coaching, Data Analysis, Consulting, Healthcare Information..., SharePoint, Systems Analysis, Project Management, Instructional Design, WebEx, Development Of Employees, Medicare Consulting, Copywriting
Education
Portland State University 2004 — 2008
Bachelor of Science (B.S.), Economics
Westview High School 2000 — 2004
Blue Cross Blue Shield of Massachusetts May 2015 - Present
Blue Cross Blue Shield of Massachusetts June 2012 - May 2015
Tufts Health Plan September 2010 - June 2012
Skills
Health Insurance, Project Management, Healthcare, Nursing, Health Policy, Healthcare Information..., Medicaid, Utilization Management, Clinical Research, Leadership, Insurance, Training, Managed Care, Process Improvement
Education
Quincy College
Nursing
Blue Cross Blue Shield of Massachusetts September 2015 - Present
Blue Cross Blue Shield of Massachusetts July 2014 - September 2015
MBCR December 2012 - July 2014
EquipNet October 2009 - December 2012
EquipNet October 2009 - August 2010
Aflac June 2008 - August 2009
CGI Communications October 2006 - April 2007
Skills
Sales, Copywriting, Social Media, Marketing, Email Marketing, Marketing Strategy, Digital Marketing, Market Analysis, Marketing Management, Lead Generation, Contract Negotiation, Business Development, Negotiation, Trade Shows, Training, Market Research, Direct Sales, Marketing Communications, B2B, Leadership, Account Management, Project Management, Proposal Writing, Editing, Social Networking, Social Media Marketing, Program Management, Cold Calling
Education
Harvard University Extension School 2011 — 2011
Rochester Institute of Technology 2003 — 2008
Professional and Technical Communication, Communication
DHInfrastructure November 2014 - Present
University of Massachusetts Amherst September 2007 - May 2013
Summer Institute for the Gifted July 2010 - August 2012
Blue Cross Blue Shield of Massachusetts May 2004 - July 2005
Providence College September 2003 - May 2004
Skills
Writing, Research, Editing, Statistics, Business Development, Microsoft Office, Project Management, Project Planning
Education
Villanova University 2005 — 2007
Master of Arts (M.A.), History
Providence College 2000 — 2004
Bachelor of Arts (B.A.), History and Psychology
Blue Cross Blue Shield of Massachusetts April 2010 - Present
Blue Cross Blue Shield of Massachusetts September 1987 - April 2010
Manet Community Health Center, Inc. August 1982 - October 1988
Skills
Organization Skills, Time Management, Scheduling, Customer Service, Problem Solving, Teamwork, Independent Thinking, Administrative..., Outlook, Data Entry, Health Insurance, Office Management
Education
Quincy College
Associate of Science (A.S.), Accounting
Liberty Mutual Insurance November 2012 - Present
Blue Cross Blue Shield of Massachusetts September 2011 - October 2012
EMC Corporation November 2010 - September 2011
Boston Scientific Corporation July 2006 - November 2010
Parametric Technology Corporation July 1995 - July 2006
Keane Consulting, Inc. 1993 - 1995
Aetna 1988 - 1993
Skills
Talent Management, Talent Acquisition, Management Development, Executive Search, Executive Development, Onboarding, Succession Planning, Employee Engagement, Performance Management, Organizational..., Organizational..., HRIS, Employee Relations, Workforce Planning, Deferred Compensation, Coaching, Strategic HR, Cross-functional Team..., Presentations, Recruiting, Leadership Development, Team Building, Workshop Facilitation, Employee Benefits, Executive Coaching, Human Resources, Management, Mergers & Acquisitions, Leadership, Personnel Management, Program Management, Career Development, Staff Development, Process Improvement, Training, New Hire Orientations, Management Consulting, Organizational Design, Strategy
Education
Suffolk University 1992 — 1996
M.S., Organizational Learning
Providence College 1984 — 1988
B.S., Health Policy & Management/ Business Studies
Boston Cares June 2014 - Present
Framingham State University September 2014 - May 2015
Aftercare Services Inc September 2013 - May 2014
UMass Memorial Medical Center October 2011 - May 2013
Lands' End May 2010 - October 2011
UMass Boston September 2010 - May 2011
Blue Cross Blue Shield of Massachusetts January 2008 - January 2010
Skills
Research, SPSS, Data Analysis, Microsoft Office, PowerPoint, Microsoft Excel, Non-profits, Public Speaking, Microsoft Word, Clinical Research, Analysis, Data Entry, Management, Community Outreach, Customer Service, Nonprofits
Education
Simmons College 2013 — 2015
Master of Social Work (MSW), Social Work
University of Massachusetts Boston 2008 — 2011
Bachelor of Arts, summa cum laude, Psychology
Randolph-Macon Woman's College 2001 — 2003
Communication and Media Studies
Pompeo Group February 2012 - Present
Minuteman Health December 2012 - May 2013
Blue Cross Blue Shield of Massachusetts September 2008 - September 2011
Honeywell Aerospace 1997 - 2000
Skills
Organizational..., Leadership Development, Strategic Human..., Leading Organizational..., Compensation Structure..., Performance Management, Talent Acquisition, Talent Management, Succession Planning, Organizational Structure, Goal Deployment, Employee Relations, Employee Benefits, Personnel Management, Onboarding, Compensation Structures, HR Policies, Human Resources, Change Management, Deferred Compensation, Organizational Design, Workforce Planning, Strategy, Training, Policy, Temporary Placement, Management Consulting, Benefits Administration, Executive Management, Employee Engagement, Applicant Tracking..., Career Development, College Recruiting, Executive Coaching, HR Consulting, HRIS, Labor Relations, Organizational..., Performance Improvement
Education
Northwestern University 1994 — 1996
Master of Science (M.S.), Organization Development and Learning
University of New Hampshire 1985 — 1989
Bachelor of Arts (B.A.), English Language and Literature, General
Cambridge Associates March 2015 - Present
Ipswitch, Inc. October 2011 - February 2015
Blue Cross Blue Shield of Massachusetts November 2003 - October 2011
PerkinElmer, Inc. September 2003 - November 2003
Allegis Group August 2001 - July 2003
Skills
Onboarding, Employee Relations, Talent Acquisition, Talent Management, Building Business..., Employee Benefits, Recruiting, Employee Engagement, HR Policies, Leadership, Employee Training, Human Resources, Succession Planning, Applicant Tracking..., Performance Management, HRIS, PeopleSoft, Payroll, Personnel Management, New Hire Orientations, Sourcing, Management
Education
Suffolk University 2004 — 2009
MS, Human Resources
Rutgers University-New Brunswick 1997 — 2001
BS/BA, Psychology and Labor Studies
PowerFlite Communications 1995 - Present
PARTNERS+Simons February 2003 - December 2004
R+D Advertising April 2000 - January 2003
Blue Cross Blue Shield of Massachusetts November 1996 - April 2000
Thunder House (now Zentropy Partners) October 1995 - November 1996
Modem Media March 1995 - October 1995
Ryan Partnership December 1991 - May 1995
DMB&B June 1991 - December 1991
Young & Rubicam January 1990 - June 1991
Bomstein Agency September 1987 - January 1990
Skills
Creative Direction, Copywriting, Advertising, Direct Mail, Graphic Design, Concept Development, Brand Development, Brochures, Marketing, Creative Strategy, Corporate Branding, Graphics, Marketing Strategy, Radio Advertising, Typography, Outdoor Advertising, Illustration, Photoshop, Strategic Consulting, Facebook, Integrated Marketing, Email Marketing, Health Care Marketing, Music Production, Sellers, Digital Media, Direct Marketing, Video Production, Twitter, Video, Collateral, Television, Digital Marketing, Art Direction, Brand Architecture, InDesign, Marketing Management, Corporate Identity, Adobe Creative Suite, Social Media Marketing, Interactive Advertising, Branding & Identity, Packaging, Web Design, Logo Design, Online Marketing, Magazines, Beverage Marketing, Advertising Consulting, User Experience
Education
Purdue University 1978 — 1983
BA, PR & Communications
Biogen April 2015 - Present
Blue Cross Blue Shield of Massachusetts June 2014 - April 2015
Blue Cross Blue Shield of Massachusetts October 2011 - June 2014
Blue Cross Blue Shield of Massachusetts November 2009 - October 2011
Skills
Human Resources, Policy, Program Management, Teaching, Benefits Administration, Employee Benefits
Education
Saint Anselm College 2005 — 2009
Bachelor of Arts, Criminal Justice
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Fazzi Associates September 2009 - Present
Tufts Health Plan December 2011 - June 2013
VNA of Boston July 2008 - December 2009
Partners HealthCare May 2007 - January 2008
VNA Care Network October 2005 - May 2007
Skills
ICD-10, Medical Coding, CPT, ICD-9, Medicare, Clinical Research, Inpatient, Software Documentation, Training, Healthcare Management
Education
Clark University CCI 2005 — 2005
Master Certification, Medical Coding and Billing Specialist, ICD-9 and CPT coding
Quinnipiac University 1997 — 2002
B.S. Health Science Studies
American United Life 2003 - 2011
HCC Life Insurance Company 1998 - 2002
Blue Cross Blue Shield of Massachusetts 1993 - 1997
Liberty Mutual Insurance 1988 - 1992
Skills
Health Insurance, Medical Stop Loss, Disability Insurance
Education
Ohio Wesleyan University 1982 — 1986
B.A., Mathematics & Physics
TransPerfect April 2015 - Present
TransPerfect November 2013 - March 2015
TransPerfect February 2013 - November 2013
TransPerfect December 2011 - January 2013
Blue Cross Blue Shield of Massachusetts March 2010 - July 2011
Blue Cross Blue Shield of Massachusetts November 2008 - March 2010
The Star-Ledger May 2007 - July 2008
Algeier Woodruff P.C. 2008 - 2008
Marie Claire September 2006 - May 2007
Skills
Copy Editing, Research, Editing, Social Media, Proofreading, Customer Service, Strategic Communications, Creative Writing, Event Planning, Microsoft Office, Project Management, Global Communications, Time Management, Problem Solving
Education
Rutgers, The State University of New Jersey-New Brunswick 2003 — 2007
Journalism and Media Studies, Bachelor of Arts
University College Dublin 2006 — 2006
CBRE January 2015 - Present
CBRE January 2008 - Present
CBRE February 2006 - January 2008
State Street October 2005 - February 2006
Braintree Public Schools September 1999 - February 2006
Blue Cross Blue Shield of Massachusetts August 1981 - September 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Acrobat, Public Speaking, Organization, Highly detail oriented, Remedy Ticketing System, SRM, ECenter
Education
Quincy College 1979 — 1981
Associate of Science (AS), Legal Administrative Assistant/Secretary
William Georato d/b/a DWT Voice Productions April 2014 - Present
Blue Cross Blue Shield of Massachusetts March 2001 - Present
Blue Cross Blue Shield of Massachusetts December 2011 - December 2011
Cellular One/Cingular Wireless May 1999 - March 2001
Boston Communications Group August 1997 - May 1999
Skills
Leadership, Customer Service, Program Management, Public Speaking, Sales, Research, PowerPoint, Management, Employee Benefits, Time Management, Nonprofits, Volunteer Management, Community Outreach, Customer Satisfaction, Insurance, Health Insurance, Microsoft Office
Education
Northern Essex Community College 2012 — 2012
Certificate, Human Resources Management and Services
University of Maine at Farmington 1988 — 1994
BS, Science Education
New England Quality Care Alliance (NEQCA) September 2014 - Present
Blue Cross Blue Shield of Massachusetts June 2013 - August 2014
City Year November 2010 - April 2013
Biogen March 2006 - November 2009
The TJX Companies, Inc. July 2003 - March 2006
Teradyne, Inc. 1998 - 2002
Putnam Investments 1997 - 1999
Scitex America 1994 - 1996
Scitex America 1990 - 1994
Simon and Schuster - Prentice Hall 1990 - 1993
Skills
Cloud Computing, Integration, Enterprise Architecture, SDLC, ITIL, Enterprise Software, Business Intelligence, IT Management, Data Center, Software Development, SharePoint, Strategy, Information Technology, CRM, Security, Process Improvement, IT Operations, Vendor Management, Salesforce.com, Agile Methodologies, Networking, IT Strategy, Architecture, SaaS, Requirements Analysis, Leadership, Business Analysis, IT Service Management, Product Management, System Administration, Management, Quality Assurance, Infrastructure, Visio, System Deployment, Program Management, Workday, ERP, Testing, Analysis, Recruiting, Personnel Management, Mobility Strategy, Agile Project Management, IT Project & Program..., Microsoft SQL Server, Business Process..., Healthcare Information..., Project Management, Change Management
Education
Rhode Island School of Design 1984 — 1987
BFA, Photography
University of The Arts 1983 — 1984
Foundation Year
Newton South High School
Unlimited Labs April 2015 - Present
Sapient Global Markets June 2010 - April 2015
Blue Cross Blue Shield of Massachusetts April 2010 - June 2010
Time Inc. February 2010 - April 2010
Razorfish Health December 2009 - March 2010
Tom Snyder Productions a Scholastic Company June 2009 - November 2009
Razorfish February 2007 - June 2009
Razorfish February 2007 - December 2008
Rensselaer Polytechnic Institute August 2006 - December 2006
Razorfish June 2006 - August 2006
Education
Rensselaer Polytechnic Institute
BS, Product Design & Innovation; Mechanical Engineering; Science, Technology & Society
The New School 2007 — 2007
Coursework, Anthropology
Blue Cross Blue Shield of Massachusetts May 2015 - Present
Boston Medical Center (BMC) February 2015 - May 2015
Tufts Health Plan – Network Health November 2014 - December 2014
Aquent August 2014 - October 2014
Dana-Farber Cancer Institute July 2013 - July 2014
Azara Healthcare February 2013 - July 2013
Mercer Investments July 2012 - February 2013
MedVentive January 2012 - July 2012
Epsilon March 2008 - January 2012
ScerIS February 2007 - March 2008
Skills
Troubleshooting, Process Improvement, MS Project, Requirements Analysis, Functional..., Business Analysis, SQL, MIS, Word, Excel, ETL, Documentation, Applications Support, Data Mapping, Root Cause Analysis, Hyperion, Data Analysis, Databases, Product Development, SQL Server, Visio, Analysis, Problem Solving, Database Management, SSIS, Microsoft SQL Server, EDI, ANSI X12, Data Transformation, Data Integration, Knowledge Sharing, Knowledge Building, SSRS, HL7, 837P, Visual Studio, SQL Report Writing, Solution Implementation, Benefits Administration, Microsoft Excel, Software Documentation
Education
Rensselaer Polytechnic Institute 2000 — 2004
BS
Health Care Service Corporation March 2010 - November 2012
Blue Cross Blue Shield of Massachusetts September 2007 - July 2009
Health Care Service Corporation March 2006 - July 2007
Deloitte July 2004 - March 2006
Skills
Cross-functional Team..., Project Management, Strategic Partnerships, Process Improvement, Vendor Management, Business Analysis, Business Process..., Health Insurance, Strategic Planning, Healthcare, Change Management, Management Consulting, Data Analysis
Education
Rush University 2002 — 2004
Master of Science, Health Systems Management
University of Illinois at Urbana-Champaign 1998 — 2002
Bachelor of Science, Health Planning and Administration
Blue Cross Blue Shield of Massachusetts May 2009 - Present
Blue Cross Blue Shield of Massachusetts April 2002 - May 2009
Skills
Insurance, HIPAA, Process Improvement, Access, Employee Benefits, Call Centers, Visio
Education
Quincy College 1999 — 2002
Blue Cross Blue Shield of Massachusetts August 2013 - Present
Harvard Pilgrim Health Care July 2012 - August 2013
Pacific Life August 2008 - April 2012
Deloitte June 2006 - June 2008
Skills
Access, PowerPoint, Outlook, Bloomberg, Microsoft Office, Excel, Word, Research, Business Objects, Lotus Notes, eFreedom, Oracle ADI, Clarity, Oracle Reports, Oracle, Oracle Applications, SunGard, Eagle PACE
Education
Quinnipiac University - School of Business 2002 — 2006
Bachelor of Science in Accounting, Major in Accounting & Minor in Spanish, 3.55
WordDrive Communications 2004 - Present
Blue Cross Blue Shield of Massachusetts 1991 - 2003
MIT 1986 - 1991
Harvard University 1984 - 1986
Harvard University 1982 - 1984
Epsilon 1979 - 1981
Skills
marketing..., e-mail marketing, editing, Healthcare, Marketing Communications, Writing, Newsletters, Blogging, Editing, Email Marketing
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1977 — 1979
MBA, Management
University of North Carolina at Chapel Hill 1972 — 1977
MA, ABD, European History
Smith College 1966 — 1970
BA, History
Punahou School 1963 — 1966
high school
Holton Arms School 1960 — 1963
Dental Care Plus Group July 2003 - Present
PricewaterhouseCoopers September 1997 - November 2002
Blue Cross Blue Shield of Massachusetts March 1995 - September 1997
Skills
Financial Operations, SEC reporting, Capital Budgeting, Working Capital..., Cash Management, Treasury Management, Private Companies, Financial Accounting, Financial Management, Big 4, Acquisition Integration, Reorganization, Financial Control, Managerial Finance, Process Improvement, Financial Reporting, SEC filings, Strategic Financial...
Education
Northwestern University - Kellogg School of Management 1982 — 1984
Master of Business Administration (M.B.A.), Finance and Economics
Northwestern University 1978 — 1983
Bachelor of Science (BS), Industrial Engineering
WilmerHale June 2014 - Present
Blue Cross Blue Shield of Massachusetts July 2013 - July 2014
Fidelity Investments November 2000 - December 2012
MetLife 1995 - 2000
Warner-Lambert March 1991 - January 1995
IBM June 1989 - June 1990
GTE June 1988 - August 1988
Skills
Firewalls, Load Balancing, TCP/IP, High Availability, Human Factors, Netscreen, Iterative Design, Checkpoint, Network Engineering, Solaris, DNS, Web Application Firewall, Network Security, Unix, Troubleshooting, WAN, Data Center, Networking, Information Security, Switches, Infrastructure, Software Documentation, System Deployment, Software Installation, VPN
Education
Rensselaer Polytechnic Institute
MS, Human Factors Psychology
State University of New York at Stony Brook
BA, Psychology
State Street Corporation June 2008 - Present
State Street Corporation 2008 - Present
Blue Cross Blue Shield of MA October 2002 - March 2008
Blue Cross Blue Shield of Massachusetts 2002 - 2008
Skills
Fundraising, Public Speaking, Non-profits, Event Planning, Social Media, Strategic Planning, Microsoft Office, Program Development, Event Management, Editing, Public Relations, Media Relations, Community Outreach, Strategic Communications, Program Management, Philanthropy, Community Development, Internal Communications, Budgets, Marketing Strategy
Education
Syracuse University 1997 — 1998
Masters, Broadcast Journalism
Regis University 1992 — 1996
Bachelor's degree, Communications and Women's Studies
Blue Cross Blue Shield of Massachusetts March 2014 - Present
Blue Cross Blue Shield MA February 2007 - Present
Blue Cross Blue Shield of Massachusetts April 2005 - February 2007
Milton Pediatrics April 1998 - April 2005
Skills
Case Management, Data Entry, Insurance, Utilization Management, Word, Customer Service, PowerPoint, Microsoft Office, Healthcare, Medicare, Public Speaking, Disease Management, Managed Care, Microsoft Excel, Hospitals, HIPAA, Health Insurance, NCQA, Case Managment, Outlook, Coaching, Microsoft Word, Healthcare Management, Utilization Review, Change Management, Healthcare Information..., Medicaid, Employee Relations, Medicaid Managed Care, Certified Case Manager, Health Education, Budgets, Event Planning, Teaching, Sales, HEDIS, Health Policy, Employee Wellness, Medical Case Management, Home Care, Motivational..., Health Promotion, Medicare/Medicaid..., Quality Improvement, Patient Advocacy, Inpatient, Nursing, Healthcare Industry, Provider Relations
Education
Self Study 2012 — 2016
Certified Case Manager
Quincy College 1996 — 1998
AS Science, RN
Tufts Health Plan September 2014 - Present
Blue Cross Blue Shield of Massachusetts 2012 - 2014
Blue Cross Blue Shield of Massachusetts 2007 - 2012
Blue Cross Blue Shield of Massachusetts 2006 - 2007
Blue Cross Blue Shield of Massachusetts 2004 - 2006
Education
Quincy College 1992 — 1995
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Harvard Pilgrim Healthcare SalesHarvard Pilgrim Health Care2004 - Present
Aetna 1999 - 2005
Mazonson LLC 2003 - 2004
Aetna Health Plans 1999 - 2003
Blue Cross Blue Shield of MA 1978 - 1998
Blue Cross Blue Shield of Massachusetts 1978 - 1998
Blue Cross and Blue Shield 1978 - 1997
Skills
Health Insurance, Health Savings Accounts, Employee Benefits, Insurance, Managed Care, Health Care Reform, Sales, Workers Compensation, Sales Management, Healthcare, Medicare, Disability Insurance, Benefits Administration, HIPAA, Underwriting, Brokers, Selling
Education
Ripon College 1970 — 1974
Ripon College
Babcock Power May 2012 - Present
QGEN, USA February 2011 - March 2012
Hewlett Packard 2009 - November 2010
Blue Cross Blue Shield February 2004 - November 2010
Blue Cross Blue Shield of Massachusetts 2004 - 2009
Reebok International LTD 1997 - 2006
Chiron Diagnostics 1994 - 1997
Skills
Visio, Process Improvement, Microsoft Office, Mac, SDLC, Software Documentation, Information Technology, Vendor Management, Business Analysis, Program Management, Project Management, Quality Assurance, System Administration, Analysis, Change Management, Management
Education
Rhode Island School of Design 1966 — 1971
Bachelor of Science, Communication Design
Portland High School 1963 — 1966
Blue Cross Blue Shield of Massachusetts January 2008 - Present
Blue Cross Blue Shield of Massachusetts October 2002 - December 2007
Insurance Committee January 2001 - October 2002
Skills
Regulatory Affairs, Public Policy, Insurance, Legislative Relations, Policy Analysis, Health Policy, Healthcare, Policy, Medicaid, Legislation, Medicare, Managed Care, Public Speaking, Program Management, Management
Education
UMass Boston (Center for Collaborative Leadership) Emerging Leaders Program (2011 fellow) 2011 — 2011
Suffolk University Law School 1995 — 1998
JD
Providence College 1991 — 1995
Humanities/American History
Bishop Guertin 1987 — 1991
Blue Cross Blue Shield of Massachusetts August 2006 - Present
Blue Cross Blue Shield of Massachusetts June 2003 - May 2005
Tufts Health Plan March 1998 - May 2002
Tufts Health Plan September 1996 - March 1998
Tufts Health Plan March 1996 - September 1996
Cost Care, Inc August 1994 - March 1996
Cost Care Inc. September 1993 - August 1994
Skills
Contract Negotiation, Managed Care, MS Project, Visio, Pharmacy, Medicare, Health Policy, Program Management, Microsoft Office, Provider Relations, Project Management, Healthcare Management, Management, Process Improvement
Education
Providence College 1989 — 1993
Bachelor of Arts (B.A.), Economics
Somerset High School 1985 — 1989
WellPoint June 2013 - Present
WellPoint September 2008 - Present
Blue Cross Blue Shield of Massachusetts 2006 - 2008
Tata Consultancy Services 2000 - 2006
Tata Consultancy Services 2001 - 2005
Skills
SDLC, Requirements Analysis, Software Project..., PMP, Requirements Gathering, PMO, Project Portfolio..., Process Improvement, Program Management
Education
Osmania University 1997 — 2000
Master's, Computer applications
Best Doctors Insurance Limited September 2009 - Present
Blue Cross Blue Shield of Massachusetts January 2007 - September 2009
Skills
Event Planning, Spanish, Event Management, Microsoft Office, Outlook, Microsoft Excel, Public Relations, Customer Service, Social Media, PowerPoint, Public Speaking, Team Leadership, Social Media Marketing, Leadership, Management, Recruiting, Windows, Editing, System Administration
Education
Quincy College 2012 — 2014
Computer Science, Information Technology, 3.25
UNAPEC
Computer Science, Information Technology
Plexus Management Group, LLC February 2005 - Present
Blue Cross Blue Shield of Massachusetts July 2004 - February 2005
John F. Kennedy Library September 2002 - July 2004
Skills
HIPAA, Credentialing, Medicare, Physicians, Healthcare Management, Organizational..., Provider Enrollment, Provider Relations, Customer Service, Time Management, Provider Network..., Provider Education, Provider Networks, Contract Negotiation, Contractual Agreements, Claims Resolution, Insurance Claims, Healthcare Reimbursement, Medicare/Medicaid..., Hospital Reimbursement, Microsoft Office, Centricity, UPS Shipping, Fee Schedules, Medical Staff..., Team Building, Team Management, Employee Training, Project Coordination, Professional Services, Client Services, Adobe Acrobat, Medical Terminology, Professional..., Professional Writing, Research, Online Research, Archival Research, Archival Processing, Archival Preservation, Medical Coding, Healthcare, Healthcare Information..., Hospitals
Education
University of Massachusetts Boston 1999 — 2003
Bachelor of Arts (BA), Psychology
Quincy College
Certificate, Medical Billing & Coding
Aetna Senior Manager, Product & Regulatory ApprovalsAetnaNovember 2011 - December 2013
Aetna August 2006 - November 2011
Blue Cross Blue Shield of Massachusetts 2005 - 2006
The Hartford 2003 - 2004
Cigna Healthcare 1999 - 2003
Skills
Managed Care, Project Management, Program Management
Education
The University of Connecticut Health Center 2002 — 2009
MPH, Public Health
University of Connecticut 1990 — 1995
MSN, Nursing
Rhode Island College 1975 — 1979
BSN, Nursing
Blue Cross Blue Shield of Massachusetts Employee Benefits ConsultantO'Connell Insurance Group, Inc.September 2009 - July 2011
EBS Capstone February 2009 - July 2009
Blue Cross Blue Shield of Massachusetts July 2002 - February 2009
Education
Providence College 1997 — 2001
Bachelors, English
Blue Cross Blue Shield of Massachusetts August 1988 - February 2004
Skills
Health Insurance, Insurance, Employee Benefits, Management, Underwriting
Education
Providence College 1984 — 1988
BA, History, Humanities, Italian(Minor), Western Civilization(Minor)
Prospect Medical-RI July 2014 - Present
Blue Cross Blue Shield of Massachusetts May 2013 - July 2014
Blue Cross and Blue Shield Massachusetts May 2013 - July 2014
Aquidneck Medical Associates April 2012 - May 2013
BCBSRI December 2011 - April 2012
BCBSRI March 1995 - December 2011
BCBSRI March 1995 - January 2010
lawnwood medical center 1993 - 1995
miriam hospital 1986 - 1992
RI Hospital 1981 - 1983
Skills
Managed Care, Healthcare, Disease Management, Health, Strategic Planning, Medicare, Accreditation, Nursing, Health Insurance, Healthcare Management, Care Management, Quality Management, Utilization Management, Problem Solving, Medicaid, Patient Centered..., Electronic Health..., Data Analysis, HEDIS, EHR, Clinical Research, Medical Home, Hospitals, HIPAA, Public Health, Health Policy, Healthcare Industry, NCQA, Case Managment, Process Improvement, Employee Wellness, Healthcare Consulting, Quality Improvement, Program Management, HMO, Provider Relations, Utilization Review, Informatics, Healthcare Information..., Medicaid Managed Care, EMR, Medicare Part D, Health Education
Education
Salve Regina University 2004 — 2008
MS, Health Services Administration
Rhode Island College 1989 — 1993
BS, Nursing
St Joseph School of Nursing 1977 — 1980
RN Diploma, Nursing
Blue Cross Blue Shield of Massachusetts January 2004 - Present
Skills
Requirements Analysis, Analysis, Testing, Documentation, Insurance, Business Analysis, Business Requirements, Claims, Gap Analysis, Software Documentation
Education
Plymouth State University 1990 — 1993
BS, Business Management, Math
Inova Cardiology (formerly Mount Vernon Cardiology Assoc.) January 2015 - Present
Mount Vernon Cardiology Associates November 2013 - Present
Gastroenterology Center of Northern Virginia April 2011 - October 2013
Inova Health System January 2007 - April 2011
Washington Radiology Associates, PC June 2005 - October 2006
Blue Cross Blue Shield of Massachusetts May 1984 - November 1996
Skills
Healthcare, EMR, Healthcare Information..., Healthcare Management, Patient Safety, Insurance, Hospitals, Leadership, EHR, HIPAA, Physician Relations, Medical Billing, Clinical Research, Proactive self-starter, Physicians, Management, Strategic Planning, Revenue Cycle, ICD-9, Team Building, Process Improvement
Education
Quincy College
Centene Corporation June 2009 - August 2014
Blue Cross Blue Shield March 2008 - June 2009
Blue Cross Blue Shield of Massachusetts March 2008 - June 2009
Skills
Health Insurance, Insurance, Managed Care, Claim, Medicare, Process Improvement, Customer Service, Healthcare, Disability Insurance, Sales, Commercial Insurance, HIPAA, Medicaid, Healthcare Information..., Leadership, Call Centers, Analysis, Invoicing, Healthcare Management, Access
Education
Burdett College 1997 — 1998
Certificate, Medical Insurance Coding Specialist/Coder
Roxbury Community College 1994 — 1997
Associate's degree, Registered Nursing/Registered Nurse
Emerson College December 2012 - January 2013
Bentley University May 2012 - July 2012
UR Safety Products Group September 1996 - April 2012
University Rubber Co., Inc September 1996 - April 2000
Div. Health Care Finance & Policy August 1993 - August 1996
Blue Cross Blue Shield of Massachusetts December 1988 - January 1993
Commonwealth of MA, Joint Committee on Health Care August 1984 - December 1988
Skills
Sourcing, Cross-functional Team..., Strategic Planning, Project Management, Vendor Management, Start-ups, Strategy, Contract Negotiation, Purchasing, Procurement, Leadership, Management, Business Strategy, Continuous Improvement, Product Development, Sales Management, Sales, Operations Management, Negotiation, Customer Service, Contract Management
Education
Rutgers, The State University of New Jersey-New Brunswick 2013 — 2013
Certificate, National Transit Institute
Suffolk University 1979 — 1983
Sawyer School of Business, BSBA, Marketing & Business Operations
Natick High School 1975 — 1979
College Preparatory
Blue Cross Blue Shield of Massachusetts December 2006 - Present
Education
Providence College 2002 — 2006
Psychology, Business
Blue Cross Blue Shield of Massachusetts January 2001 - Present
Massachusetts Army National Guard October 1993 - June 2015
Weymouth Dental Associates June 1988 - June 2015
Skills
Dentistry, Customer Service
Education
Tufts University School of Dental Medicine 1978 — 1981
D.M.D., Dentistry
Regis College 1974 — 1978
Bachelor's degree, Biology, General
Dentons September 2010 - Present
Blue Cross Blue Shield of Massachusetts December 2008 - October 2010
Dewey & LeBoeuf LLP September 2006 - October 2008
LeBoeuf, Lamb, Greene & MacRae LLP March 2006 - May 2006
Suffolk County District Attorney’s Office March 2005 - May 2005
United States Court of Appeals, First Circuit September 2004 - November 2004
IDC November 1999 - August 2003
EMC 1996 - 1996
EMC 1996 - 1996
Skills
Contract Negotiation, Administrative Law, Health Law, Legal Writing, Legal Research, Litigation, Corporate Governance, Corporate Law, Due Diligence, Mergers, Civil Litigation, Privacy Law
Education
Northeastern University School of Law 2003 — 2006
JD, Law
University of Notre Dame 1995 — 1999
BA, French Literature
Activate Healthcare January 2015 - Present
Health Dialog January 2013 - November 2014
Health Dialog May 2011 - December 2012
BlueCross BlueShield of Tennessee 2008 - May 2011
Blue Cross Blue Shield of Massachusetts 1999 - 2008
Skills
Health Insurance, Healthcare, Managed Care, Healthcare Industry, Healthcare Management, Disease Management, Healthcare Information..., Physician Relations, Strategic Planning
Education
University of Pennsylvania - The Wharton School 1992 — 1994
MBA, Business
The Johns Hopkins University School of Medicine 1976 — 1980
MD, Medicine
Princeton University 1972 — 1976
AB, Public and International Affairs
HMSA May 2015 - Present
Wells Fargo January 2013 - May 2015
Wells Fargo Bank May 2009 - January 2013
Wachovia Bank September 2006 - May 2009
First Investors Corporation August 2004 - September 2006
Blue Cross Blue Shield of Massachusetts November 2003 - August 2004
Skills
Wealth Management, Credit, Loans, CRM, Investments, Sales Management, Insurance, Sales, Retirement, Training, Business Strategy, Forecasting, Finance, Strategic Financial..., Management, Competitive Analysis, Series 7, Leadership, Banking, Mutual Funds, Operations Management, Portfolio Management, Risk Management, Team Building
Education
New York University Stern School of Business 2007 — 2010
Master, Business Administration; Accounting and Change Management
Boston College Wallace E. Carroll School of Management 1999 — 2003
Bachelor of Science, Marketing and Human Resources Management
Punahou School 1995 — 1999
H.S., High School/Secondary Diplomas and Certificates
The Handle Bar Indoor Cycling Studio June 2015 - Present
Blue Cross Blue Shield of Massachusetts May 2013 - Present
Blue Cross Blue Shield of Massachusetts January 2012 - May 2013
Blue Cross Blue Shield of Massachusetts September 2010 - January 2012
Blue Cross Blue Shield of Massachusetts February 2010 - September 2010
Skills
Marketing Communications, Interpersonal..., Management, Project Management, Customer Service, Consumer Relations, Managed Care, Provider Relations, Healthcare, Health Insurance, Employee Benefits, Call Centers, Music, Insurance, Medicaid, Process Improvement, Medicare
Education
University of Massachusetts, Amherst 2004 — 2009
BA, Communications
Quincy College 2013 — 2013
Blue Cross Blue Shield of Massachusetts April 2015 - Present
Blue Cross Blue Shield of Massachusetts November 2012 - Present
Blue Cross Blue Shield of Massachusetts April 2012 - November 2012
Blue Cross Blue Shield July 2008 - April 2012
Blue Cross Blue Shield September 2005 - July 2008
Boston Financial Data Services April 2002 - June 2004
Skills
RTMS, Access, Microsoft Excel, Microsoft Word, Leadership, Customer Service, Outlook, Process Improvement, Microsoft Office, PowerPoint, Team Building, Data Entry, Financial Analysis, Team Leadership, Healthcare, Analysis, Employee Benefits, Managed Care, HIPAA, Insurance, Health Insurance, Call Centers, Software Documentation, Medicare, Data Analysis, Business Analysis, Management, Claim
Education
Quincy College 2015 — 2016
Computer Science, Computer Programming/Programmer, General
Don Bosco 1992 — 1996
Diploma
Anna Jaques Hospital April 2015 - Present
Blue Cross Blue Shield of Massachusetts October 2013 - April 2015
American Red Cross-Massachusetts January 2009 - September 2013
Verizon Communications 1979 - 2002
Skills
Microsoft Office, Writing, Editing, Proofreading, Problem Solving, Customer Service, Confidential Document..., Research, Nonprofits, Community Outreach, Volunteer Management, Public Speaking, Event Planning, Fundraising, Recruiting, Program Development, Social Networking, Staff Development, Social Media, Event Management, Leadership, Leadership Development, Public Relations
Education
Masconomet
Regis College
Bachelor of Arts (B.A.)
Blue Cross Blue Shield of Massachusetts May 2009 - Present
Blue Cross Blue Shield of Massachusetts May 2008 - May 2009
Blue Cross Blue Shield of Massachusetts October 2007 - May 2008
IBM October 2001 - October 2007
Skills
Software Documentation, Requirements Analysis, Business Process, Testing, Requirements Gathering, Databases, Training, Management, Leadership, Business Requirements, Insurance
Education
Saint Anselm College 1993 — 1997
Commonwealth of Massachusetts, Department of Mental Health February 2011 - Present
New England Wildlife Center 2013 - 2015
Blue Cross Blue Shield of Massachusetts 2008 - 2011
Riverside Community Care 2001 - 2008
Skills
Mental Health, Adolescents, Psychotherapy, Family Therapy, Quality Assurance, Utilization Review, Utilization Management, Social Services, Program Development, Supervision, Auditing, Case Management, Behavioral Health, Mental Health Counseling, Crisis Intervention, CBT, Psychology, Treatment, Clinical Supervision, Therapists, Counseling Psychology, Mindfulness, Motivational..., Stress Management, Group Therapy
Education
University of Michigan 1996 — 1997
Master of Social Work (MSW), Clinical Social Work
Pitzer College 1991 — 1995
Bachelor of Arts (BA), Sociology
Coventry Health Care May 2006 - Present
Landmark Medical Center April 2003 - April 2006
Alliance Imaging Inc. January 2002 - March 2003
Blue Cross Blue Shield of Massachusetts 1985 - 1986
Skills
Health Insurance, Provider Relations, Insurance, Network Development, PPO, Medicare, HMO, Claim, Workers Compensation, Managed Care, Claims Resolution, Group Medical
Education
Plymouth State University 1975 — 1979
Bachelor of Arts (BA), History/Political Science
Lexington High 1971 — 1975
Diploma, College Prep
Blue Cross Blue Shield of Massachusetts July 2012 - December 2012
Adlife Marketing April 2012 - July 2012
GateHouse Media New England November 1994 - October 2010
Adlife Marketing January 1990 - January 1994
Skills
InDesign, Web Design, Illustrator, Advertising
Education
Chamberlayne Jr. College
Associates Degree, Applied Science. Advertising/Graphic Design
Future Media Concepts
Quincy College
Willis of Massachusetts August 2011 - Present
Blue Cross Blue Shield of Massachusetts September 2005 - August 2011
Aetna May 2003 - September 2005
Skills
Brokers, Employee Benefits, Health Insurance, Insurance, Underwriting, Disability Insurance, Commercial Insurance, Reinsurance, Risk Management
Education
Providence College
Blue Cross Blue Shield of Massachusetts April 2009 - Present
Education
Quincy College 2004 — 2007
ADN, Science
South Shore Medical Center February 2013 - January 2014
Blue Cross Blue Shield of Massachusetts March 2005 - December 2009
Daniel J January 2004 - March 2005
Skills
Data Entry, Process Scheduler, Telephone Skills, Employee Benefits, Research, Health Insurance, Insurance, Healthcare, Managed Care, Customer Service, Medicare, Microsoft Excel, Outlook, Microsoft Office, HIPAA
Education
Fontbonne Academy 1994 — 1998
High School Diploma
Quincy College
Certificate, Computer Science2002
McKesson Health Solutions January 2013 - Present
DISYS June 2012 - January 2013
Blue Cross Blue Shield of Massachusetts August 1999 - June 2012
Blue Cross Blue Shield of Massachusetts April 2006 - November 2006
Blue Cross Blue Shield of Massachusetts February 2004 - April 2006
Blue Cross Blue Shield of Massachusetts February 2002 - February 2004
Blue Cross Blue Shield of Massachusetts August 1999 - February 2002
PharMerica Pharmacy November 1994 - August 1999
Skills
Photoshop CS4, Dreamweaver CS4, Illustrator CS4, Flash CS4, InDesign CS4, Microsoft Office, Microsoft Access, Microsoft Project, Microsoft Visio, Mercury Quality Center, Managing Business..., Business Strategy, Business Analysis, Process Improvement, Problem Solving, Business Requirements, SharePoint, MS Project
Education
Quincy College
Computer Administration and Support, Computer Science
Clark Construction July 2010 - Present
BAE Systems October 2009 - June 2010
Catalyst Rx October 2008 - October 2009
Blue Cross Blue Shield of Massachusetts April 2006 - August 2008
COSTAR GROUP, INC September 2005 - February 2006
Skills
Microsoft Office, Administrative..., Microsoft Excel, Process Scheduler, Microsoft Word, PowerPoint, Contract Management, Executive..., Outlook, Lotus Notes
Education
Onondaga Community College
Associates Degree
Elevate Technology Solutions February 2014 - Present
Blue Cross Blue Shield of Massachusetts April 2011 - Present
Blue Cross Blue Shield of Massachusetts January 2008 - Present
Granite Telecommunications April 2006 - December 2007
DMD Advertising April 2003 - January 2006
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Negotiation, Leadership, CRM, Information Technology, Integration, Enterprise Software, Cloud Computing
Education
Rockland Community College 1997 — 2000
Pearl River High School
Pearl River High School
Pearl River High School
Blue Cross Blue Shield of Massachusetts November 2012 - Present
Blue Cross Blue Shield of Massachusetts February 2005 - November 2012
Skills
Health Insurance, Claim, Claims Resolution, Insurance, Claims Management, Provider Relations, Medicare, Medicaid, HIPAA, Managed Care, Process Improvement, Business Requirements, Call Center, Visio, PPO, Medicare Part D
Education
Classical High School
Rhode Island College
Private Client February 2012 - Present
Party City October 2013 - November 2013
D.H.Smith Insurance June 2013 - September 2013
Blue Cross Blue Shield of Massachusetts October 2006 - December 2011
Blue Cross Blue Shield of Massachusetts June 2004 - October 2006
Carney Hosptial February 2003 - June 2004
South Shore Hospital February 2000 - February 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, microsoft PowerPoint, Type 50 wpm, Meditech, Medical Record/report..., Adept in the use of..., Customer Service, Benefits Administration, Medical Records, Coordination of Benefits, ICD-9, HCPCS, Data Analysis, Customer Service..., Managed Care, Patient Administration, Fraud Claims, Claims Resolution, Health Insurance, Open Enrollment
Education
Quincy College
Associate's degree, Science, Medical Administration, Quincy High School: Certified Nurse's Aide
Blue Cross Blue Shield of Massachusetts December 2008 - November 2009
Perfect Match January 1996 - December 2004
Skills
Converstaional fluent..., basic knowledge of..., Microsoft Word, Linux, DOS, Microsoft Excel, PowerPoint, OS X, Windows 7, Computer Hardware, Critical Thinking, Microsoft Publisher, Software Documentation, Telephone Skills, Windows, Data Entry, Access, Lotus Notes, System Administration, Databases, Adobe Acrobat, Internet Explorer, Call Centers, WordPress, Spreadsheets, Time Management
Education
Southern NH University
Master of Science (MS), Child and Adolescent Develpment Psych
Umass Amherst 2010 — 2013
Bachelor of Arts (BA), Children's Development and Learning
Quincy College 2008 — 2008
Associate of Arts (AA), English Language and Literature, General
IBM Global Process Services May 2012 - Present
State Street August 1992 - May 2012
Blue Cross Blue Shield of Massachusetts August 1981 - March 1992
Education
Quincy College 1977 — 1981
Associate of Science (A.S.), Computer Science
Blue Cross Blue Shield of Massachusetts September 2013 - Present
Cognizant Technology Solutions March 2013 - September 2013
Hewlett-Packard October 2008 - February 2013
EDS Corporation January 1991 - October 2008
Skills
WebSphere MQ
Education
Pensacola Christian College 1986 — 1990
Bachelor's degree, Computer Science
NaviNet February 2013 - Present
NaviNet February 2010 - February 2013
NaviNet July 2007 - February 2010
Sybase July 2003 - July 2007
Sybase January 2000 - July 2003
Highland Management February 1998 - January 2000
Highland Management March 1997 - February 1998
Blue Cross Blue Shield of Massachusetts August 1995 - March 1997
Skills
Project Management, SDLC, Requirements Management, Program Management, Agile Project Management, Requirements Analysis, Healthcare Information..., Software Project...
Education
Boston University 2005 — 2006
Certificate in Applied Project Management
Roger Williams University 1989 — 1993
Bachelor of Science in Business Administration
Dartmouth College September 2012 - Present
Blue Cross Blue Shield of Massachusetts 2005 - 2012
Skills
Microsoft Office, Strategic Planning, Event Management, Workshop Facilitation, PowerPoint, Analysis, Team Leadership, Healthcare, Microsoft Excel, Process Improvement, Strategy, Training, Project Planning, Management, Employee Benefits, Wellness, Health Promotion
Education
Plymouth State University 1996 — 2000
Bachelor's degree, Marketing/Health Promotion
MAXIMUS September 2014 - Present
Blue Cross Blue Shield of Massachusetts 2009 - 2013
MetLife September 2007 - March 2008
Aramark Uniform Services September 1999 - September 2007
Skills
Claim, Customer Service, Insurance, Medicare, Training, Call Centers, Health Insurance, Leadership
Education
Quincy College
Business Transfer, 3.80
Verisk Health August 2014 - Present
Blue Cross Blue Shield of Massachusetts March 2010 - August 2014
Medmetrics Health Partners November 2005 - March 2010
Coopers & Lybrand Consulting June 1987 - February 1996
Skills
Project Management, Business Analysis, Process Improvement, Program Management, Vendor Management, Business Intelligence
Education
Northwestern University - Kellogg School of Management 1986 — 1988
Master of Business Administration (MBA), Hospital and Health Services Management
University of New Hampshire 1979 — 1983
Bachelor of Science (BS), Healthcare Administration