Blue Cross Blue Shield of Massachusetts
Industry: Company
DescriptionBlue Cross Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. Headquarters: Boston, Massachusetts, United States CEO: Andrew Dreyfus (7 Sep 2010–) Revenue: 6.8 billion USD (2015) Founder: Blue Cross Blue Shield Association Subsidiaries: Blue Cross and Blue Shield of Massachusetts HMO Blue Inc., Blue Benefit Administrators of Massachusetts Parent organization: Blue Cross Blue Shield Association
Blue Cross Blue Shield of Massachusetts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Massachusetts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Massachusetts Salaries. You can even request information on how much does Blue Cross Blue Shield of Massachusetts pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Massachusetts directly from the past employees.
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2,210 Blue Cross Blue Shield of Massachusetts employees in database. Find out everything there's to know about Blue Cross Blue Shield of Massachusetts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Massachusetts Employees
Votacall July 2014 - August 2014
Blue Cross Blue Shield of Massachusetts June 2013 - August 2013
West Roxbury Community Center July 2008 - August 2012
Skills
Data Analysis, SQL, CSS, JavaScript, PHP, Teamwork, HTML 5, CSS3, Java, Python
Education
Connecticut College 2011 — 2015
Bachelor of Arts (B.A.), Computer Science
St. Sebastian's School 2005 — 2011
Boston Medical Center Health Net Plan August 2009 - Present
Blue Cross Blue Shield of Massachusetts January 2004 - July 2008
Skills
Medicaid, HIPAA, Health Insurance, Provider Relations, Managed Care, Claim, Medical Billing, Physician Relations, Claims Resolution, Health Policy, Healthcare Industry, Credentialing, Healthcare, Medicare, Utilization Management, Healthcare Information...
Education
Bunker Hill Community College 1990 — 1992
Criminal Justice
Boston Children's Hospital September 2015 - Present
City Target May 2015 - September 2015
AIDS Action Committee August 2014 - May 2015
Blue Cross Blue Shield of Massachusetts June 2013 - May 2014
City Year August 2012 - June 2013
Fisher College Office of Student Activities September 2008 - January 2012
Fisher College January 2009 - December 2010
Fisher College May 2009 - September 2009
Boston Glass "Shades of Color" September 2008 - June 2009
Skills
Research, Event Planning, Microsoft Word, Marketing Communications, Microsoft Excel, Data Entry, Student Affairs, Filing, Copying, Answering Phones, Scheduling, Organizing, Employee Relations, Management, Passion to Succeed, Passion for Helping..., Listings, Volunteering, Going the Extra Mile, Customer Service, Customer Satisfaction, Apple, Community Outreach, Leadership, Staff Development, Program Management, Marketing, Policy, Public Speaking, Program Development, Nonprofits, Fundraising, Volunteer Management, Microsoft Office, Social Media, Social Networking, Program Evaluation, Public Relations, Community Organizing
Education
University of Massachusetts Boston 2014 — 2016
Bachelor's Degree, Human Service, Family Studies and Sociology, Senior
Fisher College 2008 — 2011
Associates, General Studies
Bunker Hill Community College 2008 — 2009
Certified Nursing Assistant, Nursing Administration
Commonwealth Care Alliance March 2014 - Present
-- November 2009 - February 2014
Blue Cross Blue Shield of Massachusetts 2004 - 2009
Various January 1999 - January 2004
CARAVAN for Commuters, Inc January 1994 - January 1999
Bank of Boston January 1993 - January 1994
H.W. Wilson Co January 1989 - January 1992
Various January 1985 - January 1989
Skills
Copywriting, Copy Editing, Newsletters, Editing, Proofreading, Editorial, Journalism, Corporate Communications, Press Releases, Social Media, Marketing Communications, Publishing, Internal Communications, Content Development, Magazines, Non-profits, Photoshop, Creative Direction, Research
Education
Clark University 1981 — 1985
B.A, English
Blue Cross Blue Shield of Massachusetts January 2015 - March 2015
Bay State College June 2014 - November 2014
Partners HealthCare August 2013 - October 2013
Citizens Bank April 2012 - March 2013
Fidelity Investments October 2000 - December 2011
Fidelity Investments 1999 - 2000
Fidelity Investments 1995 - 1999
Lotus Development 1994 - 1995
Dun & Bradstreet 1993 - 1994
ITT Sheraton 1990 - 1993
Skills
Production Support, Troubleshooting, Customer Support, Disaster Recovery, Servers, Unix, Data Center, Databases, Active Directory, Windows Server, Security, Websphere, Integration, Operating Systems, SQL, Solaris, Microsoft SQL Server, Mainframe, AIX, SharePoint, Application Support, Systems Analysis, Windows, Oracle SQL, SQL Server, MS Office Suite, Epicor, FTP, Mac OS X, Data Security, OS/MVS/XA, Problem Solving, LAN/WAN, Exceed, Windows 7, XP, Control-M, Ascent Capture, IBM Content Manager, Vendor Management, HP Quality Center, Maximo, Putty, Process Improvement, Enterprise Software, Windows 8.1, Agile Methodologies, Business Analysis, Project Management, SDLC
Education
Clark University 1998 — 1998
Certificate, Microsoft Windows NT Administration Certificate Program
Quincy High School/Quincy Vocational Technical School 1974 — 1978
Diploma, Academics/Culinary Arts
Boston Medical Center September 2013 - Present
Reverie Studios August 2009 - Present
Blue Cross Blue Shield of Massachusetts November 2012 - June 2013
Massachusetts General Hospital November 2011 - January 2013
The University of Vermont Medical Center December 2008 - August 2011
The Home Depot October 2007 - April 2010
University of Vermont September 2004 - May 2008
Skills
PowerPoint, Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, InDesign, Data Entry, Event Planning, Customer Service, SPSS, Outlook, Teamwork, Psychology, Teaching, General Administrative..., Data Analysis, Time Management, Photography, Photoshop, Illustrator, Dreamweaver, HTML, CSS, JavaScript, Management, Diversity Training, Modeling, Costume Design, Theatrical Production, Ballroom Dance, Swing Dance, Argentine Tango, Research, Acting, Special Effects Makeup, Healthcare, Medical Terminology, Photo Editing, HIPAA, Hospitals, Image Editing, Program Development, Program Evaluation, Social Media, Leadership, Community Outreach, Adobe Creative Suite, Project Management, Social Networking, Healthcare Information...
Education
Boston EMS 2015 — 2015
Registration, EMT-B
University of Vermont 2004 — 2008
Bachelor of Arts (BA), Psychology
Community College of Vermont 2010 — 2011
Certificate, Web Design
Fisher College 2011 — 2012
Non-Degree, Health Sciences
Blue Cross Blue Shield of Massachusetts April 2013 - Present
Blue Cross Blue Shield of Massachusetts August 2011 - April 2013
Boston Financial Data Services April 2010 - August 2011
Boston Financial Data Services April 2008 - April 2010
Boston Financial Data Services July 2006 - April 2008
Boston Financial Data Services August 2005 - July 2006
Skills
Advertising, Quality Control, Vendor Management, Business Analysis, Process Improvement, Risk Management, Program Management, Insurance, CRM, Team Leadership, Strategic Planning, Financial Services, Consulting, Management, SDLC, Web Applications, Project Management, Resource Management
Education
Suffolk University - Sawyer Business School 2007 — 2009
Global MBA, International Marketing
Coastal Carolina University 2001 — 2005
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Blue Cross & Blue Shield of Rhode Island June 2014 - Present
Blue Cross Blue Shield of Massachusetts January 2010 - June 2014
Blue Cross Blue Shield of Massachusetts October 2007 - January 2010
Blue Cross Blue Shield of Massachusetts January 2006 - October 2007
Private Healthcare Systems April 2002 - January 2006
CIGNA Healthcare November 1999 - April 2002
Skills
Insurance, Health Insurance, Business Analysis, HIPAA, Visio, Process Improvement, Provider Relations, Requirements Gathering, Requirements Analysis, Project Management, Business Requirements, Access, Medicare, Contract Negotiation, Microsoft Office, Microsoft Word, Microsoft Excel, Management, Presentations, Leadership, Health Policy, Cross-functional Team...
Education
Clark University 1991 — 1995
Bachelor of Arts (B.A.), Political Science and Government
Verizon Wireless Premium Retailer TCC January 2012 - Present
Victorinox Swiss Army November 2013 - January 2014
Lord & Taylor September 2013 - October 2013
Blue Cross Blue Shield of Massachusetts July 2004 - August 2009
Skills
Retail, Sales, Merchandising, Customer Service, Sales Operations, Retail Sales, Microsoft Office, Pricing, PowerPoint, Microsoft Word, Cashiering, Teamwork, Data Entry, Leadership, Telephone Skills, Time Management, Inventory Control, Social Media Marketing, Customer Experience, Cash Register, Employee Training, B2B, Store Operations, Critical Thinking
Education
Bunker Hill Community College 2008 — 2014
Associate's degree, Business/Commerce, General, Senior
Madison Park High School 2004 — 2008
High School, Cosmetology/Cosmetologist, General
Tufts Health Plan January 2015 - Present
MassBay Community College January 2006 - Present
Tufts Health Plan August 2014 - January 2015
Blue Cross Blue Shield of Massachusetts October 2010 - August 2014
AM B Care May 2003 - April 2012
Skills
Public Speaking, Healthcare, Teaching, Healthcare Management, Research, Training, HIPAA, Higher Education, Staff Development, Data Analysis, Program Evaluation, Healthcare Information..., Curriculum Development, Adult Education, Curriculum Design, Student Affairs, EMR, Customer Service, EHR, ICD-9, Management, Distance Learning, University Teaching, Hospitals, Leadership, Medicare, ICD-10, CMS Risk Adjustment
Education
Clark University 2003 — 2004
Master Certificate Medical Coding and Billing
Blue Cross Blue Shield of Massachusetts April 2010 - Present
Blue Cross Blue Shield of Massachusetts January 2006 - April 2010
Blue Cross Blue Shield of Massachusetts April 2005 - January 2006
Skills
Call Centers, Access, Insurance, Health Insurance, Process Improvement, Data Analysis, Business Analysis, Microsoft Excel, Customer Service, Vendor Management, Microsoft Office, Data Mining, Databases, Cognos, Access Database, Avaya, SAS, Data Modeling, Healthcare, Employee Benefits, Leadership, Managed Care, HIPAA, Analysis
Education
Southern New Hampshire University 2015 — 2018
Bachelor's degree, Data Analytics
Quincy College 2011 — 2014
Associate's degree, Mathematics
Coleman College 2000 — 2000
Certificate, Computer Science
Blue Cross Blue Shield of Massachusetts October 2014 - Present
Blue Cross Blue Shield of Massachusetts March 1996 - Present
Blue Cross Blue Shield of Massachusetts January 2013 - October 2014
Skills
Managed Care, Health Insurance, Change Management, Contract Management, Customer Relations, Customer Service, Cross-functional Team..., Management, Strategic Planning, Business Relationship..., Leadership, Training, Strategy, Insurance, Team Building, Process Improvement, Network Development, PPO, Medicaid, Healthcare, Provider Relations, Health Policy, Medicare, HMO, Healthcare Industry, Credentialing
Education
Northeastern University 2015 — 2016
Healthcare Business Management
College of the Holy Cross 1981 — 1985
BA, Psychology
Vida Health, Inc. October 2014 - Present
Freelance Writer 2002 - Present
WEGO Health 2006 - 2007
Blue Cross Blue Shield of Massachusetts 2002 - 2006
Skills
Wellness Coaching, Health Communication, Health Education, Copy Editing, Health Promotion, Health Writing, Lifestyle Coaching, Blogging, Copywriting, Health & Wellness, Research, Social Media, Editing, Public Speaking, Healthcare, Social Media Marketing, Community Outreach, Behavior Change, Disease Management, Customer Service, Technical Writing, Grant Writing, Team Leadership, Health Policy, Public Relations, Proofreading, Marketing, Corporate Communications, Nonprofits, Email Marketing, Online Marketing, Public Health, Team Management, Team Building, Fundraising, Social Networking, Creative Writing, Web Content, Journalism, Health Advocacy, Event Planning, Employee Wellness..., Health Counseling, Medical Writing
Education
Emerson College 2001 — 2003
M.A., Health Communication
Cleveland State University 1998 — 2001
B.A., Psychology/Anthropology
Liberty Mutual Insurance June 2015 - Present
Blue Cross Blue Shield of Massachusetts August 2013 - June 2015
Simmons College January 2014 - May 2015
South End Community Health Center 2012 - 2013
South End Community Health Center 2009 - 2012
Harvard School of Public Health 2004 - 2012
Boston Children's Hospital January 2010 - December 2011
International Data Group (IDG) 1995 - 2003
The Patriot Ledger 1992 - 1995
Skills
Wellness, Health Promotion, Health Communication, Nutrition Education, Program Management, Nutritional Counseling, Community Health, Nutrition
Education
Wellesley College
Bachelor of Arts (B.A.), Psychobiology
Columbia University - Graduate School of Journalism
Master of Science (M.S.), Journalism
Simmons College
Master of Science (MS), Nutrition and Health Promotion
Blue Cross Blue Shield of Massachusetts March 2014 - May 2015
DC Jewish Community Center October 2013 - December 2013
Lutheran College Washington Semester August 2013 - December 2013
International Law Institute August 2013 - October 2013
2013 Woz Challenge Cup, World Cup of Segway Polo July 2013 - July 2013
IJMA3-USA June 2013 - July 2013
Jewish Family Service of Western Massachusetts June 2012 - August 2012
The Winchester Project September 2011 - December 2011
Skills
Leadership, Research, Fundraising, SPSS, Team-oriented, Data Entry, Social Media, Editing, Event Planning, Nonprofits, International Relations, Organization, Office Administration, Database Administration, Marketing Event Planning, Interpersonal...
Education
Clark University 2009 — 2013
Bachelor's degree, Political Science
The MacDuffie School 2002 — 2009
High School Diploma, 6th - 12th grades
Blue Cross Blue Shield of Massachusetts April 2015 - Present
.mfc.studios. February 1998 - Present
Decision Resources Group March 2013 - March 2015
Neolane December 2010 - March 2013
Sophos April 2010 - November 2010
Fitkova Realty Group February 2009 - March 2010
Charles River Associates, Inc. March 2000 - March 2010
Skills
CRM, Enterprise Software, Marketing Automation, Email Marketing, Online Marketing, Salesforce.com, SharePoint, Consulting, Integration, Management, Leadership, Digital Marketing, Business Process, Project Management, Business Development, SaaS, Microsoft CRM, Web Development, Social Media Marketing, Web Analytics, Knowledge Management, Email Deliverability, SDLC, Entrepreneurship, Databases, Analytics, Training, Agile Project Management, Marketo, Program Management, Dreamweaver, Eloqua, Software Development, SugarCRM, Lead Management, Pivotal CRM, Customer Success..., Drupal, Photoshop, Sage CRM, Aprimo, Capital IQ, Alacra, Lexis Nexis InterAction..., Oracle CRM OnDemand, Neolane, Enterprise Content..., Management Consulting
Education
Bunker Hill Community College
Harvard Pilgrim Health Care March 2011 - Present
Town of Danvers 2006 - Present
Gardner Resources Consulting, LLC March 2011 - April 2012
Blue Cross Blue Shield of Massachusetts July 2006 - February 2011
AMSplus (AdvantEDGE Healthcare Solutions) June 2004 - June 2006
Ivesia Solutions May 2003 - June 2004
Eclipsys September 1996 - April 2003
Matthew Thornton Health Plan 1994 - 1996
Collaborative Medical Systems 1991 - 1994
InterSystems 1989 - 1991
Skills
Healthcare, PMP, SDLC, Integration, Program Management, Customer Relations, Process Improvement, Process Engineering, Business Analysis, Strategic Planning, Requirements Analysis, HIPAA, Change Management, Software Project..., Healthcare IT, Project Planning, Software Development, Team Building, Vendor Management, Agile, PMO, Account Management, SOA, Product Management, Mentoring, EDI, Employee Relations, Vendor Relations, Problem Solving, Product Development, Outsourcing, Quality Assurance, Scrum, Healthcare Information..., Business Process..., Budgeting, Budgets, Offshore Management, Agile Methodologies, Leadership, Project Management, Requirements Gathering, Customer Service, Training, Enterprise Architecture, Cross-functional Team..., Management, Business Process, Enterprise Software, Consulting
Education
Cambridge College 1990 — 1991
MBA, Management
Salem University 1982 — 1985
BSCS, Computer Science
North Shore Community College 1981 — 1982
Associates, Business
Greater Lowell Regional Vocational Technical High School 1978 — 1980
Nashoba Valley Technical High School 1974 — 1976
Blue Cross Blue Shield of Massachusetts September 2013 - Present
LeapFrog Systems May 2006 - January 2012
Fidelity Investments 2006 - 2011
John Hancock Life Insurance Company (U.S.A.) June 1997 - December 2005
Skills
Business Analysis, Systems Analysis, Data Analysis, SQL, MS Office Suite, Requirements Analysis, Requirements Management, System Design, User Interface Design, System Testing, XML, Microsoft Visio, Business Objects, Visio, Quality Assurance, Microsoft Office, Software Documentation, Requirements Gathering, Analysis
Education
The Chubb Institute 1996 — 1997
Diploma, Computer Programming
Cape Cod Community College
Blue Cross Blue Shield of Massachusetts June 2012 - June 2012
Blue Cross Blue Shield of Massachusetts June 2005 - June 2012
Legal Seafoods, Inc June 2004 - April 2005
Raytheon Company July 1996 - May 2004
Skills
Talent Acquisition, Healthcare, Full-cycle Recruiting, College Recruiting, Employee Relations, SDLC, Sourcing, Leadership, Recruiting, Management, Human Resources, Personnel Management, Temporary Placement, Hiring, Applicant Tracking..., Onboarding, Employee Benefits, Talent Management, Interviews, Technical Recruiting, Benefits Negotiation, Workforce Planning, Deferred Compensation, Internet Recruiting, Benefits Administration, HRIS, Employee Engagement, Executive Search, Screening Resumes, Resume Writing, Succession Planning, Career Development
Education
Suffolk University - Sawyer School of Management 1973 — 1978
MBA, Business
College of the Holy Cross 1963 — 1967
BA, English
Higher One May 2013 - Present
Sallie Mae January 2013 - December 2013
Sallie Mae January 2011 - December 2012
Aetna September 2006 - January 2011
Boston Children's Hospital August 2003 - January 2004
Blue Cross Blue Shield of Massachusetts June 2001 - August 2003
Skills
Account Management, Customer Service, Problem Solving, Multi Tasking, Marketing Strategy, Training, Claims Resolution, Producer Licensing, Health Insurance, Risk Management, Customer Retention, Insurance, Call Centers, Management, CRM, Marketing, Process Improvement, Leadership, Strategic Planning, Relationship Management, Project Management, Team Building, Program Management, Salesforce.com, Vendor Management
Education
Bunker Hill Community College 1996 — 1998
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Jeremiah E Burke 1991 — 1995
Diploma, General Studies
CVS Health August 2012 - Present
Blue Cross Blue Shield of Massachusetts September 2007 - August 2012
Partners HealthCare March 1994 - September 2007
Skills
Managed Care, Healthcare Information..., Management, Health Insurance, Healthcare, Health Policy, Medicaid, Insurance, Medicare, Healthcare Consulting, Healthcare Industry, HIPAA, Revenue Cycle, Healthcare Management
Education
College of the Holy Cross 1982 — 1986
BA, Mathematics
Dennis Yarmouth Regional High School 1978 — 1982
Blue Cross Blue Shield of Massachusetts December 2011 - Present
MA Executive Office of Education March 2011 - September 2011
MA Governor's Office February 2010 - March 2011
MassDOT, Rail Unit August 2009 - February 2010
Skills
Microsoft Office, Attendance Management, Travel Management, Non-profits, Payroll, Travel Arrangements, Calendaring, Administrative..., Office Management, Office Administration, Business Correspondence, Office Equipment, Expense Management, Fax, Event Planning, Outlook, File Management, Microsoft Access, Microsoft Excel, Visio, MarketQuest, Event Management, Community Outreach, Leadership, Management, Social Networking, Nonprofits, Administrative...
Education
Clark Atlanta University 2003 — 2006
n/a, Business Administration/Management
Needham High School 1999 — 2003
HS Diploma, Regular/General High School/Secondary Diploma Program
Boston University School of Public Health September 2014 - Present
MassBay Community College November 2014 - Present
Blue Cross Blue Shield of Massachusetts May 2015 - August 2015
Cornell University June 2012 - August 2014
Cornell University November 2009 - May 2012
Skills
R, SAS, Data Analysis, Statistics, SQL, Microsoft SQL Server, Microsoft Office
Education
Boston University School of Public Health 2014 — 2016
Master of Public Health (M.P.H.), Biostatistics
Cornell University 2007 — 2012
B.A., Ecology and Evolutionary Biology
Blue Cross Blue Shield of Massachusetts August 2015 - Present
grayraptor.com 2010 - Present
Blue Cross Blue Shield of Massachusetts March 2015 - August 2015
PTC October 2013 - October 2014
Network Health July 2013 - September 2013
PTC July 2012 - May 2013
The Creative Group 2009 - 2013
MassBay Community College April 2012 - June 2012
TechTarget February 2012 - April 2012
CDM Smith September 2011 - January 2012
Skills
Dreamweaver, CSS, Adobe Creative Suite, HTML, Fireworks, XHTML, Cakewalk, Graphic Design, PowerPoint, Word, Adobe Acrobat, Web Design, Wordpress, Mac, Web Development, QuarkXPress, After Effects, PHP, Microsoft Word, Adobe Fireworks, WordPress, Email Marketing, Photoshop, Logo Design, CMS, Advertising, InDesign, Corporate Branding, Posters, User Interface Design, JavaScript, Interaction Design, Graphics, Information Architecture, User Experience
Education
New England Institute of Art 2009 — 2010
Certificate, Advance Web Development
Bunker Hill Community College 2006 — 2007
Studies in Web Development
Northeastern University 1997 — 2002
Bachelor of Science, Dual Bachelor of Science in Graphic Design and Multimedia
Studio Art Centers International 2000 — 2000
Semester abroad with the focus on studio based arts
Blue Cross Blue Shield of Massachusetts April 2011 - Present
Harvard Pilgrim healthCare November 2004 - December 2010
Tufts Health Plans 1993 - 2003
Meridia health System ( now part of the Cleveland Clinic) 1992 - 1993
HOMEDCO 1989 - 1992
CIGNA 1987 - 1989
Various Hospitals on the East Coast May 1979 - August 1987
Skills
Medicare, Healthcare Information..., Health Insurance, Healthcare Industry, Cross-functional Team..., Contract Negotiation, Contract Management, Regulatory compliance, Product Launch, Project Management, Change Management, Leadership, Healthcare, Strategy, Analysis, Insurance, Managed Care, Process Improvement, HIPAA, Management, Employee Benefits, Program Management
Education
National-Louis University 1986 — 1988
BA, Applied Business Behavior
Community College of Rhode Island 1977 — 1979
Associates, Respiratory/Nursing
Tolman High School 1971 — 1974
Interim Furnishings September 2013 - Present
Transpro LLC April 2013 - September 2013
Diversified Automotives Inc. January 2012 - October 2012
Chartwells (Higher Education Division) September 2009 - May 2012
Blue Cross Blue Shield of Massachusetts May 2006 - January 2011
Eliot Community Human Services February 2009 - July 2010
Skills
Administrative..., Bilingual-English/Spanis..., Accounting, Time Management, JR Project Managing, Highly detail oriented, Dedicated Professional, Dependable Team Player, Customer Service, Professional..., Accounts Payable, Administrative..., Customer Satisfaction, Data Entry, Invoicing, Microsoft Excel, Payroll, Problem Solving, Receptionist Duties, Software Documentation, Teamwork, PowerPoint
Education
Roxbury Community College 2010 — 2012
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Cambridge College 2009 — 2010
Certificate, Information Technology
Red Robin 2010 - 2012
Blue Cross Blue Shield of Massachusetts October 2010 - May 2011
Campbell-Ewald September 2009 - March 2010
Team Detroit May 2008 - May 2009
Skills
Art Direction
Education
College for Creative Studies 2006 — 2009
B.A. Fine Art, Advertising Design
Blue Cross Blue Shield of Massachusetts July 2011 - August 2011
Skills
Microsoft Office, Customer Service, Excel, Research, Word, PowerPoint, Budgeting
Education
Bunker Hill Community College 2011 — 2013
Tufts University April 2014 - Present
Massachusetts college of pharmacy and Health Sciences January 2014 - Present
Blue Cross Blue Shield of Massachusetts August 2013 - Present
Northeastern University September 2012 - Present
Brigham & Women's Hospital April 2007 - Present
Skills
Healthcare Management, Hospitals, Healthcare, Critical Care, Emergency Medicine, Clinical Research, Public Health, EMR, Medicine, Healthcare Information..., Nursing, Patient Safety
Education
Clark University
BA, English Language and Literature, General
SUNY Stony Brook
Blue Cross Blue Shield of Massachusetts August 2008 - Present
Sovereign Bank October 2005 - August 2008
Barnes & Noble August 2001 - June 2006
Education
Bunker Hill Community College 2003 — 2012
Associates, Business
Behavioral Medical Interventions May 2014 - Present
Eastman Chemical Company September 2014 - Present
Brigham and Women's Hospital May 2013 - Present
Blue Cross Blue Shield of Massachusetts June 2011 - Present
Massachusetts Medical Services March 2013 - September 2014
Newell Rubbermaid January 2013 - June 2014
Eastman Chemical Company 2014 - 2014
Harvard School of Public Health January 2011 - January 2013
Baystate Health 2006 - June 2011
Harvard Medical School February 2000 - January 2006
Skills
Clinical, Public Health, Occupational Health, Prevention, Healthcare Management, Clinical Research, Epidemiology, Medical Education, Healthcare Consulting, Case Managment, Healthcare, Health Promotion, Managed Care, Disease Management, Emergency Medicine, Internal Medicine, Hospitals, Medicine, Physicians, EMR, Informatics, Quality Improvement, Healthcare Information..., Health Policy, Pediatrics, Patient Safety, EHR, Board Certified, Treatment, Oncology, Nursing, Health Education, Cancer, Clinical Trials, Critical Care, Medical Research
Education
Harvard School of Public Health 2011 — 2013
Occupational Medicine Residency, Public Health, Occupational Medicine, Preventive Medicine
Medical College of Wisconsin 2001 — 2005
MPH, Public Health, Occupational Health
University of Massachusetts Medical School 1979 — 1983
MD, Medical Doctorate
College of the Holy Cross 1978 — 1982
BA, Biology, PreMed
Avaya May 2015 - Present
ASIS International Boston Chapter January 2014 - Present
Intel Corporation February 2012 - June 2015
Takeda Oncology November 2013 - April 2014
Carbonite October 2011 - April 2012
Blue Cross Blue Shield of Massachusetts May 2011 - October 2011
Harvard Business Publishing January 2010 - June 2010
State Street March 2008 - September 2009
Skillsoft July 2006 - March 2008
Commonwealth of Massachusetts July 2004 - January 2005
Skills
Procurement, Purchasing, Contract Negotiation, Contract Management, Negotiation, Leadership, Vendor Management, Customer Service, Project Management, Sales Operations, Management, Strategic Sourcing, Training, Sales, Pricing, Account Management, Program Management, Team Building, Outsourcing, Sourcing, Telecommunications, Change Management, Sales Management, Supply Chain Management, Risk Management, Process Improvement, Team Leadership, Employee Relations, Corporate Security, Strategy, Business Development, Strategic Planning, Cross-functional Team..., Security Management, Analysis, Operations Management, Inventory Management, Human Resources, Recruiting, Private Investigations, Project Planning, Performance Management, Budgets, Consulting, Microsoft Office, Policy, Proposal Writing, Public Speaking, CRM
Education
Cambridge College 1999 — 2002
Master's degree, Management
New Horizons Computer Learning Center 2010 — 2010
Certificate, Project Management
Cambridge College 1999 — 2002
Master's degree, Organizational Leadership
New Hampshire Police Standards and Training 1982 — 1982
Police Officer Certificate, Law Enforcement
South Shore Stars September 2013 - Present
Blue Cross Blue Shield of Massachusetts January 2012 - August 2013
University of West Florida August 2009 - June 2010
University of West Florida August 2008 - June 2010
Cabrini College May 2008 - August 2008
Skills
Public Speaking, Event Planning, Community Outreach, Program Development, Fundraising, Nonprofits, Student Affairs, Higher Education, Resume Writing, Student Development, PowerPoint, Social Media, Career Counseling, Microsoft Office, Admissions, Management
Education
University of West Florida 2008 — 2010
Master of Arts (MA), Psychology, Certificate in Health Psychology
Cabrini College 2004 — 2008
Bachelor of Arts (B.A.), Psychology, Sociology, Philosophy
University of Massachusetts Boston
Higher Education/Higher Education Administration
Rockland High School
Blue Cross Blue Shield of Massachusetts July 2010 - August 2013
Skills
Health Insurance, Health Policy, Insurance, Data Analysis, Actuarial Science, Access, SAS, Visio, Employee Benefits, Healthcare, Medicare, Microsoft Excel, HIPAA, PowerPoint, Analysis
Education
Bunker Hill Community College 2012 — 2014
Bachelor of Business Administration (BBA)
Cheapflights November 2014 - Present
Cheapflights January 2013 - November 2014
The Rivers School July 2010 - December 2012
United Press International April 2008 - February 2010
MTV Networks October 2005 - December 2006
CBS News June 2004 - August 2004
Blue Cross Blue Shield of Massachusetts May 2003 - August 2003
Skills
Editing, Social Media, Journalism, Blogging, Copy Editing, Final Cut Pro, Media Relations, Public Relations, Ap Style, Storytelling, Web Content, Social Networking, New Media, Social Media Marketing, Editorial, Corporate Communications, Video Storytelling
Education
Northwestern University 2007 — 2007
M.S., Journalism
Colby College 2001 — 2005
B.A., English, Theater and Dance
Blue Cross Blue Shield of Massachusetts March 2013 - Present
Blue Cross Blue Cross Blue Shield of Rhode Island July 2006 - October 2012
Fallon Community Health Plan October 2000 - March 2006
Safeco Insurance August 1995 - June 2000
Consolidated Group, Incorporated January 1991 - August 1995
CIGNA Corporation November 1988 - January 1991
Mass Mutual Life Insurance Co July 1983 - November 1988
American United Life September 1981 - July 1983
Skills
Insurance, Underwriting, Brokers, Cross-functional Team..., Management, Team Leadership, Customer Service, Health Insurance, Negotiation, Pricing, Managed Care, Employee Benefits, Product Development
Education
Butler University
Bachelor of Science, Business Administration
Northeastern University
Graduate Certificate, Strategic Internet Management
Salve Regina University
Master of Science, Health Care Administration
Blue Cross Blue Shield of Massachusetts August 2014 - Present
Blue Cross Blue Shield of Massachusetts April 2013 - Present
Michael Altman's New World Apothecary November 2011 - February 2013
Public House September 2011 - March 2012
Bproductions February 2012 - February 2012
Harvest on Hudson June 2011 - September 2011
Linda Gaunt Communications May 2011 - September 2011
Citizens Campaign for the Environment December 2010 - January 2011
Skills
Project Management, Project Coordination, PMO, SDLC, Marketing, Microsoft Office, ICD-10, Marketing Communications, Digital Media, Social Media, Microsoft Excel, Microsoft Word, SEO, Google Analytics, WordPress, HTML, Social Media Marketing, Sales, Data Entry, Web Development, Databases, Social Networking, Google Webmaster Tools, Google Docs, Email Marketing, Advertising, Project Planning, JavaScript, Twitter, SEOmoz, Event Planning, CSS, Consulting, SharePoint, Multiple Project..., Data Analysis
Education
Hunter College 2012 — 2014
Web Programming and Web Design
National Bartending School 2011 — 2011
Mixology
Roger Williams University 2007 — 2011
BA, Marketing
University of Wollongong 2010 — 2010
Business Study Abroad, Junior Year
Blue Cross Blue Shield of Massachusetts January 2014 - Present
Northeastern University January 2012 - December 2013
Hamilton Sundstrand April 2012 - May 2013
GMAC November 2009 - July 2011
EnerSys August 2008 - November 2009
Skills
Problem Solving, Financial Analysis, Project Management, Business Analysis, Strategic Sourcing, Microsoft Excel, Business Modeling, Valuation, Supply Chain Management, Analysis, Finance, Training, Financial Modeling, Forecasting, Access, Accounting, Market Research, Process Improvement
Education
D'Amore-McKim School of Business at Northeastern University 2011 — 2013
MBA, Finance
Colby College 2004 — 2008
Bachelor, Economics
Good Start Genetics April 2013 - Present
Blue Cross Blue Shield of Massachusetts July 2011 - April 2013
Isobar North America January 2011 - July 2011
Genzyme Genetics 2008 - 2010
Everest Crossing LLC 2006 - 2010
Skills
XML, Full SDLC, Claims Processing..., Agile Methodologies, EDI, ERA and HL7, Quality Center, ClearQuest, Test Planning, Test Strategy, Test Summary Report, Requirements..., Visio, MS Project, Siebel, Testing, Scrum, SDLC, Requirements Analysis, Business Requirements, User Acceptance Testing, Data Warehousing
Education
Cambridge College
MBA, Business Management
University of Nebraska at Kearney
Multimedia, Graphics Design/ Multimedia
Vignan Jr College
Intermediate, Biology
Arniko Boarding School 1991 — 1994
SLC, Physics
College of the Holy Cross July 2011 - Present
MIT April 2011 - June 2011
MIT August 2009 - April 2011
Blue Cross Blue Shield of Massachusetts August 2007 - August 2009
The Geppetto Group June 2006 - August 2006
Time Warner Cable June 2005 - August 2005
Skills
Career Counseling, Recruiting, Training, Hiring, Program Management, New Hire Orientations, Management, Resume Writing, Career Development, Event Planning, Public Speaking, Business Networking, Research, Nonprofits, Employee Relations, Human Resources, Budgets, Leadership Development, College Recruiting, Talent Management, Event Management, Higher Education, Teaching, Leadership, Staff Development, Workshop Facilitation
Education
Northeastern University 2008 — 2010
M.Ed, Adult and Organizational Learning
College of the Holy Cross 2003 — 2007
B.A., French
Université de Bourgogne 2005 — 2006
French
Shenendehowa High School 1999 — 2003
Unum December 2004 - Present
Unum Insurance 2004 - Present
Blue Cross Blue Shield of Massachusetts 2001 - 2003
Skills
Insurance, Disability Insurance, Employee Benefits, Customer Service, Account Management, Microsoft Excel, Outlook, Microsoft Word, Training, Health Insurance, Management, Underwriting, Life Insurance, Sales, Voluntary Employee..., Teamwork, Sales Operations, Marketing, Customer Relations, Excel, Word, Problem Solving, Term Life Insurance, Brokers, Critical Illness, Whole Life, Accident Insurance, Dental Insurance, Salesforce.com, Box Office Management, Sales Coordination, Benefits Administration, Leadership
Education
Clark University 2000 — 2002
Master Certificate, PC Service and Support
Cigna February 2014 - December 2014
CIGA May 2013 - December 2013
Vision Technologies September 2012 - May 2013
Talus Partners, LLC September 2012 - April 2013
Blue Cross Blue Shield of Massachusetts September 2012 - April 2013
Aetna January 2012 - August 2012
Northeast Utilities May 2011 - July 2011
Kavaliro May 2011 - July 2011
The Dartmouth Institute for Health Policy and Clinical Practice January 2010 - February 2011
Travelers Insurance July 2006 - June 2009
Skills
Business Intelligence, SAS, Databases, Data Warehousing, SQL, Access, Data Analysis, Unix
Education
Destiny Corporation (Rocky Hill, CT) 2011 — 2011
SAS Data Integration Studio and Marketing Automation Studio
New Horizons (Bloomfield, CT) 2010 — 2010
MS SQL Server
California State University-Dominguez Hills 2004 — 2005
Certificate, Production and Inventory Control
University of Connecticut 2004 — 2005
Certificate, Web Application Development
Central Connecticut State University 2003 — 2003
Masters, Data Mining
University of Hartford 1978 — 1982
Masters, Economics
Excelsior College 1974 — 1976
B.S., Liberal Studies
City University of New York-College of Staten Island 1970 — 1973
A.S., Computer Science
Blue Cross Blue Shield of Massachusetts January 2013 - Present
Blue Cross Blue Shield of Massachusetts April 2011 - January 2013
Blue Cross Blue Shield of Massachusetts March 2010 - April 2011
Blue Cross Blue Shield of Massachusetts May 2007 - March 2010
Blue Cross Blue Shield of Massachusetts March 2005 - May 2007
Blue Cross Blue Shield of Massachusetts May 2004 - February 2005
Blue Cross Blue Shield of Massachusetts October 2001 - May 2004
Advisory Board Company August 1997 - March 2001
Education
Cornell University 1993 — 1997
Bachelor of Science, Human Development, with High Honors, 3.79/4.0
Northeastern University - Graduate School of Business Administration 2006 — 2007
MBA, Executive Program, Company Sponsored
Harvard Pilgrim Health Care November 2012 - Present
Fitchburg State University September 2008 - December 2012
AdvancingWellness September 2011 - November 2012
Kronos Optimal Health May 2010 - January 2012
Health & Fitness Franchise August 1995 - November 2007
Blue Cross Blue Shield of Massachusetts 2007 - 2007
Junior Achievement February 1990 - April 1994
Skills
Health Promotion, Wellness, Nutrition, Wellness Coaching, Fitness, Health Education, Coaching, Program Development, Public Speaking, Lifestyle, Mindfulness, Fundraising, Stress Management, Teaching, Meditation, Leadership, Employee Wellness, Wellbeing, Corporations
Education
Springfield College
MS
Clark University
MS
Pace University
BS
Neighborhood Health Plan August 2013 - Present
Neighborhood Health Plan March 2010 - Present
Tufts Health Plan May 2005 - August 2008
Blue Cross Blue Shield of Massachusetts February 2000 - May 2005
Skills
Accounting, Training, Provider Relations, Medicaid, Program Management, Human Resources, HIPAA, Healthcare, Health Insurance, Medicare, Managed Care
Education
Cambridge College 2010 — 2013
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services, 3.85
Aetna June 2014 - Present
CareFirst BlueCross BlueShield April 2010 - June 2014
Blue Cross Blue Shield of Massachusetts April 2009 - March 2010
Blue Cross Blue Shield of Massachusetts March 2002 - April 2009
Blue Cross Blue Shield of Massachusetts January 1996 - March 2002
American Management Systems (acquired by CGI Group in 2004) June 1993 - December 1995
Skills
Health Insurance, Insurance, Managed Care, Process Improvement, Healthcare, Employee Benefits, Vendor Management, Business Analysis, Program Management, Healthcare Information..., Strategic Planning, HIPAA, Health Policy, Business Process..., Account Management, Risk Management, Strategy, Cross-functional Team..., Business Intelligence, Training, Management, Business Process, Management Consulting, Senior Executive..., SDLC
Education
Carnegie Mellon University 1991 — 1993
Masters of Public Finance, Business Administration and Management, General
University of Rhode Island 1984 — 1988
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Blue Cross Blue Shield of Massachusetts November 2004 - Present
Cambridge Health Alliance November 2001 - August 2004
Harvard Vanguard Medical Associates June 1999 - November 2001
Harvard Vanguard Medical Associates 1992 - 1999
Harvard Vanguard Medical Associates 1989 - 1992
United States Public Health Service 1985 - 1989
Skills
Internal Medicine, EMR, Case Management, Care Management, Clinical, Healthcare Management, Managed Care, Clinical Research
Education
The Johns Hopkins University - Carey Business School 1998 — 1999
Executive Graduate Certificate, Business of Medicine
Georgetown University School of Medicine 1978 — 1982
MD, Medicine
Purdue University 1975 — 1978
MS, Pharmaceutical Chemistry
College of the Holy Cross 1971 — 1975
BA, Chemistry
Blue Cross Blue Shield of Massachusetts November 2014 - Present
United Way of Massachusetts Bay February 2012 - November 2014
United Way of Massachusetts Bay August 2010 - February 2012
EF Education First March 2010 - August 2010
EF Education August 2008 - March 2010
EF Education First August 2007 - July 2008
Skills
Public Speaking, Event Planning, Customer Relations, Fundraising, Microsoft Office, Customer Service, Excel, Non-profits, PowerPoint, Word, Strategic Planning, Account Management, Volunteer Management, Problem Solving, Outlook, New Business Development, Research, Nonprofits, Community Outreach, Sales, Event Management, Grant Writing, Public Relations, Social Media, Philanthropy, Corporate Communications, Management
Education
Connecticut College 2003 — 2007
BA, Psychology
The University of Queensland 2006 — 2006
Massachusetts Executive Office of Health and Human Services August 2015 - Present
Blue Cross Blue Shield of Massachusetts June 2014 - August 2015
IMN March 2013 - June 2014
The Greater Boston Food Bank November 2010 - March 2013
The Greater Boston Food Bank October 2008 - November 2010
Skills
Salesforce.com, Microsoft Office, Customer Satisfaction, Program Coordination, Multi Tasking, Internet, Bilingual, Lotus Notes, Advertising, Office Administration, Typing, Teamwork, Community Outreach, Volunteer Management, Volunteer Recruiting, Volunteer Training, Call Centers, Data Entry, Customer Service, Outlook, Marketing, Social Media, Newsletters
Education
Bunker Hill Community College 2013 — 2015
Pursuing Associate's Degree, Business Management
Somerville High School 1999 — 2003
Blue Cross Blue Shield of Massachusetts April 1994 - Present
Blue Cross Blue Shield of Massachusetts 2008 - 2013
Blue Cross Blue Shield of Massachusetts 2004 - 2008
Skills
Health Insurance, Process Improvement, Claim, Program Management, Management, Managed Care
Education
Cambridge College 1998 — 2000
Masters in Management
Northeastern University
HealthCare Management
Agero, Inc. March 2015 - Present
Mount Washington College September 2013 - May 2015
Agero, Inc. March 2014 - March 2015
Blue Cross Blue Shield of Massachusetts February 2012 - March 2014
The Revolution Group September 2011 - February 2012
Unum March 2007 - August 2011
Unum June 2005 - March 2007
Unum August 2002 - June 2005
Manpower Professional April 2002 - August 2002
Commtel January 2001 - April 2002
Skills
Security, ITIL, CISA, SQL Server, Windows, Active Directory, Windows Server, System Administration, Problem Solving, Troubleshooting, Windows 7, Network Security, Documentation, Microsoft Office, Microsoft SQL Server, Software Documentation, Process Improvement, Visio, SQL, VMware, Linux, IT Management, Computer Security, Enterprise Architecture, IT Strategy, Penetration Testing, Access, PCI DSS, Cisco Technologies, Financial Risk, Citrix, Information Security, Requirements Analysis, Systems Analysis, CISSP, Business Continuity, Cloud Computing, Network Administration, System Deployment, Databases, Risk Management, Information Technology, DLP, Servers, XP, Operating Systems, SDLC, Firewalls, VPN, Data Center
Education
SANS 2013 — 2013
SEC579 Virtualization and Private Cloud Security
SANS 2012 — 2012
MGMT514 Strategic Planning, Policy, and Leadership
Capella University 2003 — 2006
Master of Science
Excelsior College 1999 — 2002
Bachelor of Science
CDI College 1994 — 1995
Programmer Analyst
Blue Cross Blue Shield of Massachusetts October 2014 - Present
Self-Employed September 2006 - Present
ValueOptions, Inc.® September 2010 - October 2014
North Shore Medical Center February 2008 - September 2010
Right Turn April 2007 - November 2009
Network Health Plan 2006 - 2008
Taunton State Hospital 2005 - 2006
Skills
Treatment, Psychiatry, Medicine, Mental Health, Adolescents, Inpatient, Psychotherapy, Research, Clinical Research, Hospitals, Pediatrics, Child Psychiatry, Healthcare, Case Management, Utilization Management, Medical Education, Behavioral Health, Teaching, Crisis Intervention, Prevention, Program Development, Healthcare Management, Psychopharmacology, Board Certified, Clinical Supervision, Managed Care, Medicaid, Post Traumatic Stress, Healthcare Industry
Education
Harvard Medical School 1997 — 1999
Child and Adolescent Psychiatry Residency Program
Mount Sinai School of Medicine 1995 — 1997
Psychiatry Residency Program
Yale University School of Medicine 1994 — 1995
Ophthalmology Residency Program
Yale University School of Medicine 1993 — 1994
Internship in Primary Care Internal Medicine - Preliminary year
State University of New York at Buffalo - School of Medicine and Biomedical Sciences 1988 — 1993
Doctor of Medicine (MD), Medicine
City University of New York-Hunter College
Pre-Medicine/Pre-Medical Studies
Parsons School of Design
Bachelor of Fine Arts (BFA), Fashion/Apparel Design
Standard Welding Supply March 2013 - Present
Woods Hole Dental Associates June 2012 - February 2013
The CCS Companies August 2008 - June 2012
American Medical Response April 2003 - September 2008
Blue Cross Blue Shield of Massachusetts November 2000 - May 2008
Skills
Microsoft Office, Excel, PowerPoint, Word, Quality Assurance, Training & Development, Bilingual-Spanish, Outlook, Documentation, Data Entry, Teamwork, Customer Service, Coaching, Employee Relations, Accounting, Invoicing, Employee Benefits, Process Improvement, Payroll, Team Building, Performance Management, Recruiting, Sales, Vendor Management, Accounts Payable, Financial Analysis, Insurance, Microsoft Excel, Microsoft Word, Troubleshooting
Education
Cape Cod Community College 2005 — 2007
Paramedic Program
Northeastern University 2002 — 2002
Emergency Medical Technician
Partners HealthCare June 1994 - Present
Union Hospital July 1990 - June 1994
Hunt Hospital March 1989 - June 1990
Health Data Institute January 1988 - February 1989
Blue Cross Blue Shield of Massachusetts October 1986 - January 1988
Skills
Healthcare, Managed Care, Healthcare Management, Home Care, Hospitals, Medicare, Patient Safety, Medicaid
Education
Cambridge College 2007 — 2010
Master's degree, Health Management
University of Massachusetts at Lowell 1976 — 1980
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Mercer September 2014 - Present
Blue Cross Blue Shield of Massachusetts February 2014 - July 2014
John Hancock Financial Services July 2013 - December 2013
Ministries of Aides International Inc. (MAII) November 2012 - January 2013
Baoshang Bank May 2010 - August 2010
Education
Worcester Polytechnic Institute 2010 — 2013
Master of Science (MS), Applied Statistics
Columbia University in the City of New York 2012 — 2012
Epidemiology
Southwestern University of Finance and Economics 2006 — 2010
Bachelor of Science (BS), Economics statistics, 3.8
Silverlink Communications 2014 - Present
Blue Cross Blue Shield of Massachusetts 2012 - 2013
Skills
Healthcare, Customer Service, Healthcare Information..., Insurance, Medicare, Process Improvement, Leadership, Hospitals, Outlook, Health Insurance, Analysis
Education
AAPC 2013 — 2015
Cpc, Medical Insurance Coding Specialist/Coder
Bunker Hill Community College 2003 — 2004
Certificate, Phlebotomy/ medical assistan
New Balance Athletic Shoes Inc. 2011 - 2011
Blue Cross Blue Shield of Massachusetts 2010 - 2010
Winter Wyman 2010 - 2010
Eastern Point Consulting Group, Inc. 2007 - 2010
Skills
Microsoft Office, Social Media, Outlook, Payroll, Editing, Office Management, Recruiting, Project Management, Administrative..., Strategic Planning, Employee Relations, Leadership Development, Microsoft Excel, Process Improvement, Applicant Tracking..., Facebook, New Business Development, Customer Service, Accounts Payable, Teamwork, Access, Social Media Marketing, Social Networking, Accounting, Contract Negotiation, Management, QuickBooks, Budgets, Public Speaking, Operations Management, Microsoft Word, Human Resources, Nonprofits, Research, PowerPoint, Account Management, Leadership, Event Planning, Talent Acquisition, Sales, Event Management, Business Development, Training, Marketing
Education
Pace University-Pleasantville/Briarcliff Campus 2002 — 2005
Communications/Film
Suffolk University 2000 — 2000
World Traditions: Study/travel two-week intensive course Dakar, Senegal, West Africa
Cambridge College 1999 — 1999
Study/travel two week intensive course in Ghana, West Africa
Cardinal Health August 2015 - Present
Ohio State Attorney General's office May 2015 - Present
Blue Cross Blue Shield of Massachusetts October 2013 - October 2014
Cengage Learning December 2012 - October 2013
W B Mason July 2012 - November 2012
Brown Brothers Harriman November 2011 - May 2012
Brown Brothers Harriman November 2011 - May 2012
State Street Global Advisors June 2007 - November 2011
State Street March 2004 - November 2011
Maxima Consulting Inc State Street Global Advisors March 2005 - June 2007
Skills
IT Management, Disaster Recovery, VMware, IT Operations, Windows Server, Servers, Hardware, Help Desk Support, Networking, Project Management, System Deployment, Technical Support, VPN, Information Technology, Windows, Troubleshooting, Windows 7, SCCM, Blackberry, Microsoft SQL Server, Software Installation, Access, Laptops, Software Development, Databases
Education
Cape Cod Community College 1990 — 1992
BS, Computer Science
Instructor at Future Media Concepts
Fidelity Investments July 2014 - Present
Fidelity Investments May 2013 - August 2013
BNY Mellon - ConvergEx Group November 2012 - December 2012
BNY Mellon - Wealth Management June 2012 - August 2012
BNY Mellon - The Boston Company June 2011 - August 2011
State Street July 2010 - August 2010
Blue Cross Blue Shield of Massachusetts July 2009 - August 2009
Boston Public Schools/Play-on July 2008 - August 2008
Skills
Troubleshooting, Microsoft Office, Bloomberg Terminal, Project Management, SDLC, Selenium, Quality Assurance, Training, Java, Outlook, Access, Testing
Education
Syracuse University 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Management & Technology
City University of Hong Kong 2012 — 2012
BCBSNC June 2010 - Present
BCBSNC September 2006 - June 2010
BCBSNC July 2005 - August 2006
BCBSNC November 2004 - June 2005
Blue Cross Blue Shield of Massachusetts July 2003 - October 2004
Skills
Business Process..., Business Process, Health Insurance, Leadership, Cross-functional Team..., Management Consulting, Business Analysis, Risk Management, Project Portfolio..., Change Management, Team Building, Program Management, Internal Audit, Process Improvement, Business Requirements, Insurance, Visio, Requirements Analysis, PMP, Requirements Gathering, Project Management, Business Process..., PMO, Vendor Management, Provider Relations, Healthcare, Analysis, Analytics, Process Engineering, Governance, Risk Assessment, Training, Managed Care, Quality Assurance, Business Intelligence, Enterprise Risk..., SharePoint, Team Leadership, Data Analysis, Call Centers, Business Process..., Lean Six Sigma, Mentoring
Education
Clark University 1996 — 2000
Bachelor's Degree, Economics/Business Management
Blue Cross Blue Shield of Massachusetts March 2013 - Present
Blue Cross Blue Shield of Massachusetts January 2012 - March 2013
Blue Cross Blue Shield of Massachusetts September 2008 - January 2012
Monster Worldwide June 2006 - August 2008
Monster Worldwide June 2006 - May 2007
PAN Communications January 2004 - June 2006
Bridgeman Communications September 2002 - December 2003
Weber/Shandwick 2000 - 2002
Castle Group 1999 - 2000
Skills
Crisis Communications, Healthcare, Insurance, Software, Media Relations, Public Relations, Corporate Communications, Strategic Communications, Internal Communications, Marketing Communications, Social Media, Marketing Strategy, Strategy, Leadership, Social Media Marketing, Marketing, Start-ups, Project Management, Public Affairs, Management, Strategic Planning, Integrated Marketing, SEM, New Business Development
Education
Canisius College 1995 — 1999
Bachelor of Arts, Communication Studies
MIT Global Initiatives March 2015 - Present
MA Department of Elementary and Secondary Education May 2014 - March 2015
Pine Street Inn October 2011 - August 2014
MIT June 2011 - May 2014
Pentecostal Tabernacle 2007 - 2013
MIT May 2010 - June 2011
Blue Cross Blue Shield of Massachusetts August 2008 - May 2010
Skills
Government, Access, Administrative..., HIPAA, Benefits Administration, Social Networking, Non-profits, Microsoft Word, Mental Health, Microsoft Excel, Program Development, Community Outreach, Conflict Resolution, Microsoft Office, Fundraising, Event Planning, Outlook, Public Speaking, PowerPoint, Customer Service, Grant Writing, Research, Training, Leadership, Organizational..., Leadership Development, Project Management, Team Building, Workshop Facilitation, Higher Education, Program Management, Instructional Design, Management, Policy, Career Counseling, Social Media, Nonprofits, Budgets, Change Management, Supervisory Skills, Data Entry, Software Documentation, Coaching, Teaching, Project Planning, Strategic Planning, Data Analysis, Administration, Process Improvement
Education
Northeastern University 2009 — 2011
MHS, Human Services
Cambridge College 2006 — 2009
BS, Business Management
Blue Cross Blue Shield of Massachusetts June 2009 - Present
Blue Cross Blue Shield of Massachusetts March 2007 - June 2009
Tufts Health Plan August 2005 - March 2007
Aetna 2002 - 2005
Aetna 2001 - 2002
Skills
Data Analysis, Analysis, Health Insurance, Data Warehousing, Business Analysis, Healthcare Information..., Cognos, Microsoft Excel, Microsoft Office, PowerPoint, Databases, Vendor Management, Microsoft Word, Microsoft SQL Server, Underwriting, Outlook, Database Design, Informatics, Leadership, Access, Process Improvement, Managed Care, Claim, Analytics, Healthcare
Education
Suffolk University 2008 — 2011
MHA, Healthcare
Central Connecticut State University 1996 — 2001
BA, Mathematics and Economics
Blue Cross Blue Shield of Massachusetts April 2014 - Present
Blue Cross Blue Shield of Massachusetts April 2013 - Present
LIFEcycle, Inc. January 2010 - March 2011
Blue Cross Blue Shield of Massachusetts September 2009 - December 2009
Bank of America Investment Services November 2005 - March 2009
Fidelity Investment Services January 2004 - November 2005
National Financial Services January 2004 - November 2005
Skills
CRM, Social Media, Employee Benefits, Event Management, Project Management, Microsoft Office, Management, Social Networking, Customer Service, Strategic Planning
Education
Community College of Rhode Island 1999 — 2001
Associates, Liberal Arts
CVS Health January 2015 - Present
CVS Health October 2013 - December 2014
Blue Cross Blue Shield of Massachusetts August 2011 - October 2013
Blue Cross Blue Shield of Massachusetts October 2010 - August 2011
Fidelity Investments March 2010 - October 2010
Pegasystems December 2009 - March 2010
Fidelity July 2005 - February 2009
Columbia Management January 2005 - June 2005
Evergreen Investments September 2004 - December 2004
Putnam Investments 2002 - 2004
Skills
Storage, Projects, ITIL, Disaster Recovery, Cloud Computing, SDLC, Data Center, Requirements Analysis, Virtualization, Business Analysis, Program Management, Integration, PMP, Unix, Infrastructure, VMware, PMO, Process Improvement, Cross-functional Team..., Security, Project Management, Risk Management, Solaris, Software Development, Strategy, Service Delivery, Management, Product Management, Change Management, Testing, IT Strategy, Vendor Management, System Deployment, Enterprise Architecture, Information Technology, Leadership
Education
New College of California 1992 — 1994
JD (not completed), Law
Columbia College 1989 — 1991
BA, Crinimal Justice Administration
Oakland Community College 1980 — 1982
AAS, Mechanical Engineering
The David Bell Foundation January 2012 - Present
Blue Cross Blue Shield of Massachusetts January 2015 - Present
Blue Cross Blue Shield of Massachusetts January 2011 - February 2015
The CCS Companies February 2010 - December 2010
Blue Cross and Blue Shield July 2008 - March 2009
EDM Real Estate June 2006 - March 2007
Computershare June 2006 - August 2006
Skills
Insurance, Health Insurance, Underwriting, Process Improvement, Leadership, Data Analysis, Marketing, Healthcare, Financial Analysis, Employee Benefits, Access, PowerPoint, Microsoft Office, Public Speaking, Customer Service, Analysis, Health Savings Accounts, Medicare, Sales, Claim, Managed Care, Outlook, Risk Management, Team Building, Group Insurance, HMO, Management, Project Management
Education
University of Rhode Island 2005 — 2008
Bachelor's Degree, Finance
Clarion University of Pennsylvania 2003 — 2005
Finance / Real Estate
Medem, Inc. 2005 - 2008
Perot Systems Corporation 2002 - 2005
CBCA 2002 - 2002
IS Consulting 2001 - 2002
Health System Design 1994 - 2000
Blue Cross Blue Shield of Massachusetts 1982 - 1994
Education
College of the Holy Cross 1977 — 1981
BA, Classics
Commonwealth Care Alliance, Inc January 2011 - Present
Sunstein Kann Murphy & Timbers LLP January 2002 - December 2010
Sunstein Kann Murphy & Timbers LLP January 2002 - December 2010
Bromberg & Sunstein LLP January 1997 - January 2002
Blue Cross Blue Shield of Massachusetts January 1992 - January 1996
Blue Cross Blue Shield of Massachusetts January 1985 - January 1992
Education
Suffolk University Law School 1982 — 1985
JD
Suffolk University Law School
J.D
College of the Holy Cross 1975 — 1979
BA, Political Science
College of the Holy Cross
B.A, Political Science
Endurance International Group April 2015 - Present
Continuum Managed Services, LLC November 2013 - April 2015
Pegasystems May 2012 - October 2013
EMD Millipore, Chemical Division of Merck KGaA \ Millipore Corporation July 2007 - May 2012
bcgi 2004 - 2007
Blue Cross Blue Shield of Massachusetts 2004 - 2005
Army National Guard June 1995 - May 2004
Skills
Information Security..., ISO 27001, Network Security, Computer Forensics, PCI DSS, Identity Management, Ethical Hacking, DLP, IT Risk, SOX, Risk Management, PKI, Security Audits, HIPAA, Compliance Management, Disaster Recovery, Business Continuity, IT Governance, Encryption, Six Sigma, Certified Green Belt, Data Privacy, Threat & Vulnerability..., Information Security, ISO 20000, Integration, CISSP, IT Management, Information Technology, IT Strategy, Sarbanes-Oxley Act, IT Operations, IT Audit, Vulnerability Management, Vulnerability Assessment, ISO 27000, CISM, Security Architecture..., Security
Education
Capitol College 2002 — 2005
Master of Science, Network Security, Security Management, Network Protection
Salem State College 1998 — 2000
Bachelor of Science, Business Administration – OM/M.I.S, Management Information Systems, Operations Management
Blue Cross Blue Shield of Massachusetts June 2012 - Present
IBM October 2010 - June 2012
Hewlett-Packard April 2010 - October 2010
Hewlett-Packard March 2007 - October 2010
First Marblehead April 2007 - March 2008
Investors Bank & Trust June 2001 - April 2007
Skills
SDLC
Education
Cambridge College 2001 — 2003
M.S Management of Information Systems, Technology
University of Massachusetts Dartmouth 1997 — 2001
B.S Computer Information Systems
UnitedHealth Group - Optum Complex Population Management December 2014 - Present
UnitedHealthcare October 2010 - Present
athenahealth June 2010 - October 2010
athenahealth February 2009 - June 2010
Boston Medical Center HealthNet Plan February 2007 - February 2009
Crosby Benefit Systems June 2005 - July 2006
Genuity August 2000 - February 2002
Harvard Pilgrim HealthCare April 1998 - February 2001
Harvard Pilgrim HealthCare September 1997 - November 1998
Blue Cross Blue Shield Of Massachusetts June 1992 - November 1997
Skills
Strategic Planning, Healthcare, Cross-functional Team..., CRM, Account Management, Insurance, Process Improvement, New Business Development, Leadership, Project Management, Customer Service, Team Building, Managed Care, Marketing Strategy, Contract Negotiation, Enterprise Software, Sales Management, Management, Healthcare Information..., Marketing, E-commerce, Coaching, Sales, Business Process
Education
Cambridge College 2007 — 2010
MM, Masters Management- HealthCare
University of Massachusetts Boston 1978 — 1983
BS, Management/MIS
PwC February 2015 - Present
Publishing Technology September 2012 - February 2015
Blue Cross Blue Shield of Massachusetts March 2012 - August 2012
Ardizzone Design UI/UX/IA January 2012 - March 2012
Embolden Design March 2001 - January 2012
Skills
Web Design, Web Application Design, Web Usability, Information Architecture, User Interface Design, Wireframing, Requirements Gathering, HTML + CSS, HTML5, Mobile Design, Web Project Management, Adobe Fireworks, OmniGraffle, Axure, Visio, Site Maps, Heuristic Evaluation, Usability Testing, Technical Documentation, CSS, User-centered Design, Interaction Design, User Research, Information Design, CMS, Wire Framing, Paper Prototyping, Persona, User Experience Design, User Scenarios, Wireframes, Usability, HTML 5, User Experience, HTML, Responsive Web Design, Responsive UX, Adobe Creative Suite, Web Analytics, Graphic Design, Web Development, Usability Engineering, User Interface, E-commerce, Web Applications, Contextual Inquiry, Task Analysis, Content Strategy, Lean UX, Storyboarding
Education
City University of New York
City University of New York-Brooklyn College
Blue Cross Blue Shield of Massachusetts May 2009 - Present
BlueCross BlueShield of Massachusetts April 2006 - May 2009
BlueCross BlueShield of Massachusetts June 2003 - March 2006
Lutron Electronics June 1997 - August 2001
Skills
Business Process..., Management Consulting, Change Management, Process Improvement, Strategic Planning, Cross-functional Team..., Business Strategy, Project Management, Strategy, Organizational Design
Education
Boston College - Wallace E. Carroll Graduate School of Management 2001 — 2003
MBA
Clarkson University 1993 — 1997
B.S., Interdisciplinary Engineering & Management
Irondequoit High School 1989 — 1993
Diploma
Blue Cross Blue Shield of Massachusetts July 2012 - Present
Analgesic Solutions June 2011 - June 2012
Blue Cross Blue Shield of Massachusetts January 2008 - June 2011
Koster Insurance Agency September 2002 - January 2008
Skills
Insurance, Health Insurance, Leadership, Sales, Project Management
Education
Connecticut College 1998 — 2002
BA
Corner Concierge August 2012 - Present
Celticare a division of Centene Corporation March 2011 - March 2012
NCSC 2010 - 2010
Blue Cross January 2001 - March 2008
Blue Cross Blue Shield of Massachusetts June 1988 - March 2008
Blue Cross Blue Shield of Massachusetts 1992 - 2008
Blue Cross Blue Shield of Mass 1991 - 2008
Skills
Healthcare, Healthcare Consulting, Healthcare Industry, Medicaid, Healthcare Management, Hospitals, Process Improvement, Credentialing, Program Management, Strategy, Leadership Development, Time Management, Employee Relations, Management, HIPAA, Managed Care, Health Insurance, Medicare, Leadership, Project Management, Strategic Planning, Team Building, Insurance
Education
Cambridge College 1992 — 1995
Masters of Education, Counseling
Cambridge College 1991 — 1994
Master of Education, Counseling/Psychology
SAIA Brand Strategy, Communications, and PR May 2014 - Present
Blue Cross Blue Shield of Massachusetts December 2008 - July 2014
Harvard Pilgrim Health Care Foundation April 2013 - June 2014
Independent Event Marketing and PR Professional – Various Clients October 2010 - December 2012
Blue Cross Blue Shield February 2006 - December 2008
Skills
Organizational Design, Organizational..., Organizational..., Professional..., Coaching, Writing, Team Effectiveness, Change Management, Health Insurance, HIPAA, Customer Service, Data Analysis, Call Centers, Insurance, Employee Benefits, Leadership Development, Process Improvement, Quality Assurance, Microsoft Office, Healthcare, Managed Care, Public Speaking, Leadership, Strategic Planning, Management, Recruiting, Training, Strategy
Education
William James College (formerly Massachusetts School of Professional Psychology) 2012 — 2013
Master’s Degree, Industrial and Organizational Psychology, 3.8 Overall GPA
Bryn Mawr College 2001 — 2005
BA, Spanish, Political Science
John Hancock 2004 - Present
Blue Cross Blue Shield of Massachusetts 1998 - 2004
Education
Clark University 1992 — 1994
MBA, Finance
Framingham State College 1990 — 1992
BS, Business Administration
Blue Cross Blue Shield of Massachusetts January 2014 - Present
Acura of Boston May 2010 - June 2013
Upromise November 2009 - January 2010
First Marblehead Education Resources November 2004 - February 2008
Fugakyu Japanese Cuisine Restaurant January 2004 - August 2004
Boston Chinatown Neighborhood Center July 1997 - September 2003
Education
John D. O'Bryant Math and Science 1996 — 2000
Bunker Hill Community College
University of Massachusetts Boston
Sallie Mae November 2011 - Present
Vantage Deluxe World Travel November 2009 - September 2011
Blue Cross Blue Shield of Massachusetts September 2003 - June 2009
W.A. Wilde 2002 - 2003
Massachusetts Financial Services January 2000 - May 2002
Scudder Kemper Investments January 1998 - January 2000
Skills
Analysis, Marketing Communications, Team Leadership, Management, Project Management, PowerPoint, Leadership, Microsoft Office, Cross-functional Team..., Marketing, Budgets, Event Management, Advertising, Program Management, Quality Assurance, Time Management, Operations Management, Integrated Marketing, Process Improvement, Account Management, Event Planning
Education
Cambridge College 2009 — 2011
Masters, Management
Eastern Nazarene College 1991 — 1993
BS, Business Administration
Aquinas Jr College
Associates, Legal
Massachusetts Bay Community College
Liberal
Residential Mortgage Services, Inc. --NMLS# 1760 July 2012 - Present
Rhode Island College September 2004 - April 2013
Chase April 2004 - 2012
Turfer Sportswear 1992 - 2003
Blue Cross Blue Shield of Massachusetts 1982 - 1990
Skills
Account Management, Sales, Training, Marketing, Marketing Strategy, Sales Management, Sales Operations, Leadership, Finance, Fundraising
Education
College of the Holy Cross 1978 — 1982
BA, English
Cape Cod Healthcare / Cape Cod Health Network August 2010 - Present
Lowell General PHO September 2009 - August 2010
Blue Cross Blue Shield of Massachusetts 2007 - 2009
Blue Cross Blue Shield of MA 2003 - 2007
Tufts Health Plan 2000 - 2003
Tufts Health Plan 1999 - 2000
Children's Hospital Boston 1997 - 1999
Partners HealthCare 1995 - 1997
Massachusetts General Hospital 1994 - 1995
Skills
Analysis, Financial Modeling, Leadership, Management, Contract Negotiation, Finance, Project Planning, Negotiation, Managed Care
Education
Suffolk University - Sawyer Business School 1997 — 2000
MBA, Health Administration
College of the Holy Cross 1990 — 1994
BA, Biology
Sun Life Financial April 2005 - Present
Pegasystems 2002 - February 2005
Anthem Blue Cross and Blue Shield 1997 - 2002
Healthsource New Hampshire - CIGNA 1995 - 1997
Blue Cross Blue Shield of Massachusetts 1994 - 1995
Liberty Mutual Insurance January 1991 - 1994
Prudential Life Assurance Company of the United States 1985 - 1990
Skills
Insurance, Underwriting, Health Insurance, Life Insurance, Claim
Education
Carleton College 1975 — 1979
BA, History
FWB Associates January 2012 - Present
Becker College July 2013 - May 2015
Fallon Health March 2000 - December 2011
Blue Cross Blue Shield of Massachusetts November 1991 - December 1997
Metlife Healthcare Network of Rhode Island 1989 - 1991
Skills
Healthcare, Healthcare Information..., Managed Care, Hospitals, Medicare, Data Analysis, Medicaid, Healthcare Management, Strategic Planning, Grant Writing, Healthcare Consulting, Budgets, Program Development, Physicians, Contract Negotiation, Health Insurance
Education
University of Pennsylvania - The Wharton School 1968 — 1971
MBA, Finance & Operations Research
Clark University 1963 — 1967
BA, Mathematics and Chemistry
Blue Cross Blue Shield of Massachusetts April 2008 - July 2008
Verizon Technical Organization Labs March 2004 - January 2008
University of Phoenix November 2003 - February 2007
Digital Equipment 1980 - 1999
Education
Carnegie Mellon University
BSEE, Electrical Engineering
Penn State University
PhD, MS, Experimental Psychology
Catholic Purchasing Services July 2014 - Present
Beth Israel Deaconess Hospital Milton January 2003 - December 2012
Milton Hospital 1988 - 2003
St. Margaret's Hospital for Women 1986 - 1988
Brockton Hospital 1983 - 1986
Brockton Hospital 1980 - 1983
Blue Cross Blue Shield of Massachusetts 1976 - 1980
Skills
Healthcare Management, Hospitals, Healthcare, Healthcare Information..., Leadership, EMR, Revenue Cycle, Medicare, Acute Care, EHR, Medicine, Clinical Research, Surgery, Healthcare Consulting, Physicians, HIPAA, Quality Improvement, Strategic Planning
Education
Suffolk University - Sawyer School of Management 1982 — 1985
Master of Business Administration (MBA)
College of the Holy Cross 1972 — 1976
BA Economics/Accounting
ConvergeHEALTH by Deloitte 2010 - Present
Neighborhood Health Plan 2009 - 2010
Blue Cross Blue Shield of Massachusetts 2005 - 2008
Fallon Community Health Plan 1998 - 2005
CSC 1996 - 1998
Ernst&Young 1986 - 1990
Skills
Healthcare, Managed Care, Health Insurance, Healthcare Information..., HIPAA, Healthcare Management, Medicare, Informatics, Policy, Data Analysis, Process Improvement, Healthcare Consulting, EMR, EHR, Program Management, Business Analysis, Divorce Law, Management, Project Management, Women's Studies
Education
Clark University 1996 — 1998
M.H.A.
McGill University
B.Sc., followed by 3 years in the McGill School of Medicine
Able Services November 2011 - Present
Pacific Child & Family Associates, LLC April 2009 - November 2011
CED July 2004 - December 2008
Blue Cross Blue Shield of Massachusetts May 2002 - June 2004
Anthem November 1989 - April 2002
Skills
Accounting, Financial Analysis, Financial Reporting, Health Insurance, Process Improvement, Insurance, Sarbanes-Oxley Act, Financial Modeling, Strategic Financial..., Strategic Planning, Accounts Receivable, Budgets, Forecasting, Risk Management, Internal Controls, Managerial Finance, Analysis, Auditing, Variance Analysis, Cost Accounting, Mergers & Acquisitions, Cash Management, Financial Planning
Education
University of Southern California - Marshall School of Business
MSBA, Finance
California State University-Long Beach - College of Business Administration
MBA, Accounting
California State University-Long Beach
BS, Marine Biology
Werner Rocca
DentaQuest 2007 - June 2015
Delta Dental of Massachuesetts 1997 - 2007
Blue Cross Blue Shield of Massachusetts 1993 - 1997
John Hancock Financial Services 1984 - 1988
Skills
Underwriting, Health Insurance, Healthcare, Employee Benefits, Process Improvement, Analysis, Claim, Team Building, Operations Management, Pricing, Problem Solving, Claims, Account Management, Dental, Dentistry, Change Management, Medicare, Disability Insurance, Insurance, Strategic Planning, Risk Management, Brokers
Education
Columbia University in the City of New York 1970 — 1974
BA, Economics
The University of Chicago Booth School of Business
Villanova University
Blue Cross Blue Shield of Massachusetts December 2014 - Present
Blue Cross Blue Shield 1983 - Present
Blue Cross Blue Shield of Massachusetts January 2005 - December 2014
Skills
SDLC, Health Insurance, Business Analysis, Insurance, Healthcare, Process Improvement, Business Process...
Education
College of the Holy Cross
Blue Cross Blue Shield of Massachusetts March 2015 - Present
Southern Graphic Systems May 2014 - March 2015
Blue Cross Blue Shield of Massachusetts August 2010 - May 2014
John Hancock Financial Services May 2007 - August 2010
Skills
Editing, Copywriting, Mac, Management, Marketing, InDesign, Newsletters, Microsoft Office, Email Marketing, Training
Education
College of the Holy Cross 2001 — 2005
Lasalle Academy 1997 — 2001
Blue Cross Blue Shield of Massachusetts 1983 - Present
BCBSMA 1983 - Present
Skills
Health Insurance
Education
College of the Holy Cross 1974 — 1978
BA, Mathematics
Blue Cross Blue Shield of Massachusetts March 2015 - Present
Blue Cross Blue Shield of Massachusetts November 2012 - March 2015
Blue Cross Blue Shield of Massachusetts July 2010 - November 2012
Blue Cross Blue Shield of Massachusetts July 2007 - July 2010
Blue Cross Blue Shield of Massachusetts August 2005 - July 2007
Tufts Health Plan April 2005 - July 2005
Favorite Healthcare Staffing July 2003 - March 2005
Women and Infants Hospital June 1989 - November 2002
Skills
Case Management, Utilization Management, Clinical Research, Management, Managed Care, Healthcare, Health Policy, Medicare, Healthcare Information..., Health Insurance, HIPAA, Healthcare Management, Medicaid, Hospitals, Insurance, Quality Improvement
Education
Roger Williams University School of Law
Doctor of Law (J.D.)
Rhode Island College
Bachelor's degree, Registered Nursing/Registered Nurse
Community College of Rhode Island
Associate's degree, Registered Nursing/Registered Nurse
University of Rhode Island 1980 — 1984
Zoology/Animal Biology
Barrington High School 1977 — 1980
High School Diploma
Joseph M. Smith Community Health Center September 2014 - Present
Christel H. Gianci May 2014 - Present
c.Hope Jewelry April 2013 - Present
Massachusetts Eye and Ear Infirmary April 2011 - November 2012
HealthCare Administrative Solutions, Inc. October 2008 - April 2011
Blue Cross Blue Shield of Massachusetts April 2007 - October 2008
Skills
Credentialing, Software Documentation, Microsoft Excel, Access, Provider Enrollment, Microsoft Office, HIPAA, Time Management, Written Communication, People Skills, Phone Etiquette, Organization, Drawing, Painting, Illustrator, InDesign, Customer Service, Medicaid, Healthcare, Mac & PC platforms, Mac/PC, Photoshop, Process Improvement
Education
Bunker Hill Community College 2014 — 2016
Massasoit Community College 2014 — 2014
Visual Arts: Art and Graphic Design
Norwood Hospital March 2015 - Present
Mansfield Health Center December 2011 - March 2015
Blue Cross Blue Shield of Massachusetts September 2008 - December 2011
Skills
Medicare, Health Insurance, HIPAA, Managed Care, Healthcare, Insurance, Healthcare Information..., Medicaid, Healthcare Management, Customer Service, Hospitals, Data Entry, Outlook, Process Improvement, Microsoft Office
Education
College of the Holy Cross 2004 — 2008
Bachelor of Arts (B.A.), History
Blue Cross Blue Shield of Massachusetts April 2014 - Present
Blue Cross Blue Shield of Massachusetts December 2011 - March 2014
WGBH January 2011 - December 2011
EMD Serono, Inc. May 2010 - January 2011
WCVB- TV, Channel 5 January 2010 - May 2010
New London Police Department December 2009 - May 2010
Skills
Social Media, Event Planning, Microsoft Office, Press Releases, Research, Editing, Social Media Marketing, Media Relations, PowerPoint, Public Speaking, Public Relations, Microsoft Excel, Marketing Communications, Event Management, Adobe Creative Suite, Facebook
Education
Colby-Sawyer College 2006 — 2010
Bachelor of Arts, Communication Studies, Business Administration
Blue Cross Blue Shield of Massachusetts September 2010 - Present
HP Enterprise Services 2009 - Present
HP Enterprise Services 2000 - Present
HP Enterprise Services 1997 - Present
Skills
SDLC, Requirements Gathering
Education
California State University-Chico 1984 — 1986
BA
Aetna Insurance Brokers Pte Ltd June 2010 - Present
Blue Cross Blue Shield of Massachusetts August 2009 - May 2010
Neton health care center February 2007 - February 2009
Skills
Healthcare, Health, Wellness, Hospitals
Education
Texas Woman's University 2002 — 2004
MS, Physical Therapy
Centenary College of Louisiana 1998 — 2002
BS, Health and Exercise Science
Comcast August 2015 - Present
Catamaran/BriovaRx September 2012 - May 2015
Tastefully Simple April 2006 - April 2014
Private Duty July 2011 - August 2012
New Outlook Homecare LLC March 2011 - August 2011
Boston Medical Center - Adult Primary Care January 2011 - February 2011
Blue Cross Blue Shield of Massachusetts January 2000 - January 2009
Blue Cross Blue Shield of Massachusetts January 1998 - January 2000
Blue Cross Blue Shield of Massachusetts January 1989 - January 1998
Blue Cross Blue Shield of Massachusetts January 1984 - January 1989
Skills
Access, Customer Service, Healthcare, Home Care, Leadership, Process Improvement, Public Speaking, Software Documentation, Vital Signs, Microsoft Office
Education
Sanford-Brown College-Boston 2009 — 2011
ASSOCIATE IN APPLIED SCIENCE DEGREE, OFFICE ADMINISTRATION MEDICAL/CLINICAL ASSISTANT SPECIALIZATION
Clark University 1997 — 1999
Certificate, Microsoft Office Specialist, Computer Graphics and Prepress Techniques
Tapply Appraisal Services, Inc. May 1997 - Present
Blue Cross Blue Shield of Massachusetts January 1994 - April 1997
Skills
Residential Homes, First Time Home Buyers, Sellers, Condos, Buyer Representation, Referrals, Negotiation, Short Sales, Single Family Homes, Foreclosures, FHA, Refinance, Real Estate Transactions, Loan Origination, Mortgage Banking, Investment Properties
Education
Northeastern University 1984 — 1986
Business Administration and Management, General
Colorado State University 1981 — 1983
Business Administration and Management, General
Central NH Employment Services, Inc October 2005 - June 2007
Total Clerical Services September 2002 - June 2005
The Education Resources Inc. (TERI) April 1995 - November 2001
Blue Cross Blue Shield of Massachusetts April 1992 - April 1994
Education
Bunker Hill Community College 1989 — 1992
Office Education WordProcessing
Blue Cross Blue Shield of Massachusetts August 2013 - Present
Blue Cross Blue Shield of Massachusetts August 2011 - August 2013
Blue Cross Blue Shield of Massachusetts June 2008 - August 2011
BCBSMA January 2001 - June 2008
Ann & hope June 1997 - January 2001
Skills
Health Insurance, Insurance, Claim, Medicare, Employee Benefits, Customer Service, HIPAA, Outlook, Call Centers, Process Improvement, Managed Care, Healthcare, Leadership, Health Policy, HMO, Medicare Part D, Provider Relations, Medicaid, Claims Resolution, Health Savings Accounts, PPO, Underwriting, Benefits Administration, COBRA, Disability Insurance, Healthcare Management, Software Documentation, Coaching, Quality Assurance, Access, Brokers, NCQA, Data Analysis, Analysis, Vendor Management, Business Requirements, Risk Management, Onboarding, Health Care Reform, Business Analysis, Management, Project Management, Microsoft Office, Team Building, Strategic Planning, Program Management
Education
Computer Education Institute 2001 — 2003
Bunker Hill Community College 1998 — 2000
Blue Cross Blue Shield of Massachusetts April 2013 - Present
Harvard Graduate School of Arts and Sciences December 2012 - March 2013
Harvard Graduate School of Arts and Sciences November 2011 - February 2012
UGL-Unicco June 2011 - June 2011
Harvard Clinical Research Institute April 2011 - May 2011
Clark University September 2009 - April 2010
Skills
Data Entry, Administrative..., Fax, 10 Key, Filing, Switchboard, Office Management, Research, MS Office Suite, SPSS, Access
Education
Clark University 2006 — 2010
Bachelor's, Psychology
The University of Stirling 2009 — 2009
Massachusetts Dental Society July 2012 - Present
Massachusetts Dental Society July 2010 - July 2012
Massachusetts Dental Society July 2005 - July 2010
Hadassah January 2003 - July 2005
Kronos January 2000 - January 2003
Kronos January 1995 - January 2000
Data General January 1990 - January 1995
Blue Cross Blue Shield of Massachusetts January 1984 - January 1990
Skills
Strategic Planning, Team Building, Fundraising, Marketing Strategy, Event Management, Contract Negotiation, Event Planning, Public Speaking, Sales Management, Program Management, New Business Development, Budgets, CRM, Leadership Development, Project Management, Strategy, Healthcare, Recruiting, Sales, Leadership
Education
Lesley University 1985 — 1987
Masters in Applied Business, Health Care
Clark University
Bachelors, Economics
Blue Cross Blue Shield of Massachusetts July 2011 - Present
Blue Cross Blue Shield of Massachusetts November 2004 - June 2011
Tufts Health Plan January 2002 - October 2004
Education
Colby College
BA, Economics
Northeastern University
MBA
JC Consulting Group, Inc. October 2002 - Present
ProMedica Medical Education June 2001 - September 2002
G.D. Searle, Inc. June 1995 - May 2001
Blue Cross Blue Shield of Massachusetts January 1994 - May 1995
New England Deaconess Hospital August 1989 - September 1991
Johns Hopkins Medical Institutions April 1983 - August 1989
Skills
Management Consulting, Business Strategy, Entrepreneurship, Strategic Planning, Start-ups, Marketing Strategy, Change Management, Business Development, New Business Development, Market Assessments, Decision-Maker Research, Health Policy Analysis..., Healthcare, Health Policy, Product Management, Leadership, Business Planning
Education
Capital College, Pennsylvania State University 1982 — 1983
Master of Public Administration (M.P.A.), Health/Health Care Administration/Management
Indiana University of PA 1977 — 1980
Bachelor's degree, Journalism
Blue Cross Blue Shield of Massachusetts October 2007 - Present
self June 1987 - October 2008
Westwood Lodge Hospital September 1998 - July 2004
Skills
Healthcare Industry, Behavioral Health, Clinical Psychology, Guardian Ad Litem, Psychotherapy, Case Management Services, Supervision, Management, Mental Health
Education
Ohio University 1978 — 1984
Master of Science (M.S.), Doctorate, Clinical Psychology
Clark University 1972 — 1976
Bachelor of Science (B.S.), Psychology
Marketing By Design LLC March 2014 - Present
Audio Transcription Center November 2004 - Present
Pearson Learning Solutions September 2013 - February 2014
Blue Cross Blue Shield of Massachusetts July 2012 - June 2013
Commonwealth of Massachusetts January 2012 - June 2012
ath Power Consulting December 2011 - January 2012
EBSCO Information Services March 2007 - July 2011
Valora Technologies January 2005 - May 2007
EBSCO Information Services March 2006 - March 2007
Valora Technologies November 2004 - January 2005
Skills
Proofreading, Quality Control, Litigation Support, Document Management, Indexing, Academic Databases, InDesign, Abstracting, Photoshop, Copy Editing, Database Administration, Microsoft Office, FileMaker, PC, Mac, Adobe Acrobat, Project Management, Health Insurance, Controlled Vocabularies, Teaching Writing, Transcription, Transcribing, Evernote
Education
University of Massachusetts Boston 2002 — 2004
Coursework towards an Master of Arts, English
Michigan State University 1999 — 2002
Bachelor of Arts (B.A.), Journalism
Michigan State University 1999 — 2002
Bachelor of Arts (B.A.), English Language and Literature/Letters
Chatham College 1998 — 1999
Communication, General