Blue Cross Blue Shield of Massachusetts
Industry: Company
DescriptionBlue Cross Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. Headquarters: Boston, Massachusetts, United States CEO: Andrew Dreyfus (7 Sep 2010–) Revenue: 6.8 billion USD (2015) Founder: Blue Cross Blue Shield Association Subsidiaries: Blue Cross and Blue Shield of Massachusetts HMO Blue Inc., Blue Benefit Administrators of Massachusetts Parent organization: Blue Cross Blue Shield Association
Blue Cross Blue Shield of Massachusetts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Massachusetts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,210 Blue Cross Blue Shield of Massachusetts employees in database. Find out everything there's to know about Blue Cross Blue Shield of Massachusetts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Massachusetts Employees
Volunteer Lawyers Project of the Boston Bar Association September 2015 - Present
Blue Cross Blue Shield of Massachusetts May 2015 - August 2015
Emerson College 2014 - May 2015
Emerson College Career Services September 2011 - May 2015
Massachusetts Commission Against Discrimination September 2014 - January 2015
Gauge Magazine September 2011 - January 2015
Commonwealth of Massachusetts May 2014 - September 2014
EIV News January 2013 - August 2014
WEBN En Español January 2014 - May 2014
The Vent 2013 - 2014
Skills
Facebook, Editing, WordPress, Social Media, Microsoft Office, Public Speaking, Twitter, Community Outreach, Leadership, Research, Microsoft Excel, Storytelling, News Writing, Web Content, Spanish, Microsoft Word, Final Cut Pro, Event Planning, Journalism, Audacity, Policy Analysis, PowerPoint, Reporting, Blogging, Databases, Fundraising, Grant Writing, Community Development, Intercultural..., Communication, Public Policy, Legislative Research, Latin American culture, Writing, Social Networking, Public Relations
Education
Emerson College 2011 — 2015
Bachelor's Degree, B.S. in Journalism, Minor in Political Science.
American Nicaraguan School 2008 — 2011
High School
Bay State College October 2015 - Present
Bay State College August 2014 - Present
Bay State College June 2013 - August 2014
Bay State College May 2012 - June 2013
Blue Cross Blue Shield of Massachusetts July 2010 - April 2012
The Irish Emigrant March 2008 - June 2010
Skills
Social Media, Admissions, Higher Education, Customer Service, Advertising, Enrollment, Editing, Writing, Academic Advising, Press Releases, Leadership, Publications, Community Outreach
Education
Eastern Nazarene College 2004 — 2008
Bachelor of Arts (B.A.), English
Northeastern University
Master of Education (MEd) Candidate, Higher Education/Higher Education Administration
Blue Cross Blue Shield of Massachusetts June 2015 - Present
Northeastern University January 2015 - April 2015
Suffolk University September 2013 - May 2014
Civil Hospital, Gandhinagar ( GMERS Medical College) June 2013 - July 2013
Civil Hospital, Ahmedabad March 2012 - March 2013
Skills
Enthusiasm to learn, Teamwork, Healthcare, Healthcare Management, Medicine, Innovation, Microsoft Office, Hospitals, Adaptability/Flexibility, Research, Statistics, Clinical Trials
Education
D'Amore-McKim School of Business at Northeastern University 2014 — 2016
Master of Business Administration (MBA)
Suffolk University - Sawyer Business School 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.964 (1st year)
B.J. Medical College, Gujarat University 2007 — 2013
Doctor of Medicine (MD) [Indian Counterpart: Bachelor of Medicine, Bachelor of Surgery (MBBS)], Medicine and Surgery
CVS Health January 2013 - Present
CVS Caremark Corporation January 2012 - January 2013
Partners Healthcare Services March 2008 - October 2011
Blue Cross Blue Shield of Massachusetts December 2004 - March 2008
MetLife May 2002 - December 2004
MetLife January 2000 - May 2002
John Hancock Life Insurance Company (U.S.A.) 1999 - 2000
Skills
Epic Prelude, Epic Systems, EMR, Project Management, EHR Configuration, EHR, Agile Methodologies, Change Management, Requirements Analysis, Business Analysis, Quality Assurance, Quality Center, Software Quality..., SharePoint, SDLC, Software Implementation, Allscripts MyWay, QTP, eClinical Works, Athena Clinicals
Education
University of Massachusetts Boston 2011 — 2011
Project Management
Emmanuel College
BACHELORS OF SCIENCE, BUSINESS ADMINISTRATION
Blue Cross Blue Shield of Massachusetts October 2013 - Present
Barry Libman Inc. October 2009 - October 2014
Beverly Hospital May 2007 - December 2009
Tufts Medical Center 2008 - 2009
LexiCode Corporation May 2005 - May 2007
Skills
Medical Coding, Inpatient, Observation, Outpatient Surgery, ICD-9, HCPCS, Health Information..., Cerner, 3M, Meditech, Hospitals, ICD-9-CM
Education
East Carolina University 2001 — 2005
Bachelor of Science (BS), Health Information/Medical Records Administration/Administrator
Blue Cross Blue Shield of Massachusetts June 2015 - Present
Crimson Care Collaborative (CCC) - Internal Medicine Associates at Massachusetts General Hospital September 2015 - Present
Brigham and Women's/Dana-Farber Cancer Institute November 2014 - Present
Fuqua School of Business at Duke University; Duke University Sanford School of Public Policy December 2012 - November 2014
Duke University Laboratory of Neurogenetics (LoNG) September 2011 - December 2013
UCSF June 2013 - August 2013
Foundation for Sustainable Development International May 2012 - July 2012
American Medical Student Association (AMSA) June 2011 - September 2011
National Cancer Institute June 2009 - August 2009
Skills
Community Outreach, Public Health, Research, Non-profits, Program Evaluation, Policy Analysis, Global Health, Public Speaking, Program Development, Health Education, Health Policy, PowerPoint, Higher Education, Data Analysis, Qualitative Research, Medicine, Public Policy, Statistics, SPSS, Stata, Healthcare, R, Matlab, Science, Clinical Research, Microsoft Excel
Education
Harvard Medical School 2014 — 2018
Doctor of Medicine (M.D.)
Duke University 2010 — 2014
Bachelor's Degree, Summa Cum Laude, Neuroscience with Distinction, Genome Sciences and Policy
Thomas Jefferson HS Sci/Tech 2006 — 2010
Diploma, Science, Technology and Society
Harvard Pilgrim Health Care April 2011 - September 2013
Blue Cross Blue Shield of Massachusetts July 2009 - February 2011
Harvard Pilgrim Health Care 2000 - 2009
Perot Systems 1997 - 2000
Skills
SDLC, Business Analysis, Process Improvement, Program Management, PMO, Requirements Analysis, IT Strategy, Enterprise Architecture, Vendor Management, Software Project..., PMP, Business Intelligence, Integration, Business Process, Business Process...
Education
Cornell University - Johnson Graduate School of Management 1994 — 1996
MBA, Finance, IT
Lafayette College 1982 — 1986
AB, Industrial Engineering
Blue Cross Blue Shield of Massachusetts August 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2013 - July 2014
United Behavioral Health August 2011 - December 2013
Bensinger Dupont & Associates November 2010 - August 2011
ComPsych November 2007 - November 2010
Bremen Youth Services August 2006 - June 2007
Center for Behavior Disorders and Research January 2006 - June 2006
Education
The Chicago School of Professional Psychology 2005 — 2007
MA, Clinical Psychology
Drake University 2001 — 2005
BS, Psychology
Hudson River Group June 2014 - Present
Cornell Annual Fund September 2011 - May 2014
Blue Cross Blue Shield of Massachusetts June 2013 - August 2013
Education Pioneers May 2012 - June 2013
New England Chinese Youth Summer Camp August 2010 - August 2011
Boston Business Concepts May 2011 - July 2011
Skills
Microsoft Office, Microsoft Excel, Salesforce.com, STATA, Photoshop, Illustrator, Research, SPSS, Data Analysis
Education
Cornell University 2010 — 2014
Bachelor's degree, Policy Analysis and Management
Sharon High School 2006 — 2010
Blue Cross Blue Shield of Massachusetts April 2015 - Present
Northeastern University September 2008 - Present
Blue Cross Blue Shield July 2011 - April 2015
Blue Cross Blue Shield of Massachusetts May 2009 - July 2011
GMO August 2007 - April 2009
Army National Guard May 2002 - May 2008
Skills
Financial Modeling, Financial Analysis, Investments, Risk Management, Mutual Funds, Portfolio Management, Asset Allocation, Fixed Income, Alternative Investments, Corporate Finance, Bloomberg, Asset Management, BondEdge, Real Estate Private..., Private Equity, Direct Lending, Mezzanine Debt, Muay Thai
Education
Northeastern University - Graduate School of Business Administration
Master of Business Administration (MBA), Marketing & Investments
Northeastern University 2002 — 2007
BS Management, Finance/Insurance & Accounting
CAIA Association
CFA Institute
The American College
ChFC, Chartered Financial Consultant
Wells Fargo April 2015 - Present
Wells Fargo Home Mortgage May 2013 - April 2015
Blue Cross Blue Shield of Massachusetts April 2005 - March 2013
Blue Cross Blue Shield of Massachusetts January 2000 - April 2005
Private Healthcare Systems, Inc December 1998 - December 1999
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Business Analysis, Process Improvement, Health Insurance, Financial Analysis, Invoicing, Accounting, Analysis
Education
Norwich University 2010 — 2011
Master of Business Administration (MBA), Finance, General
Eastern Nazarene College 2002 — 2006
B.S, Business Administration
Newton South 1986 — 1990
High School Diploma, College Preporatory
Radiation Monitoring Devices, Inc. March 2015 - Present
Joslin Diabetes Center December 2013 - March 2015
Blue Cross Blue Shield of Massachusetts October 2011 - December 2013
TnR Global January 2011 - May 2011
UMass Dining Services September 2010 - May 2011
Laliberte Construction Associates Inc June 2008 - October 2009
Skills
Research Administration, Training, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Health Insurance, Leadership, Grants, Access, PowerPoint, Call Centers, Research, Medicare, Provider Relations, Marketing, Employee Benefits, Outlook, Customer Satisfaction, Claims Resolution, NIH, Budgets, Public Speaking, Event Planning, Program Management
Education
Emmanuel College 2013 — 2014
Master of Science (M.S.M.), Business Administration and Management, Research Administration, 3.973
Drinkmaster Bartending School 2012 — 2012
Bartender's License, Bartending
University of Massachusetts, Amherst 2009 — 2011
Bachelor of Business Administration (B.B.A.), Management & English, 3.6
Oxford University 2010 — 2010
International Law and Legal Studies, 3.7
Massasoit Community College 2008 — 2008
Business Administration and Management, General, 3.5
New England College 2007 — 2008
Business Administration and Management, General, 3.5
Randolph High School 2003 — 2007
Diploma
Blue Cross Blue Shield of Massachusetts March 2012 - Present
Blue Cross Blue Shield of Massachusetts July 2011 - March 2012
Blue Cross Blue Shield of Massachusetts February 2005 - July 2011
American Student Assistance November 2002 - February 2005
Imagitas January 2001 - November 2002
Nellie Mae April 1998 - January 2001
Sallie Mae August 1992 - April 1998
Education
Eastern Nazarene College
Bachelor's Degree, Business Administration and Management, General
University of Massachusetts Boston
Center for Collaborative Leadership, Emerging Leaders Program
Villanova University
Black Belt Lean Six Sigma
Blue Cross Blue Shield of Massachusetts January 2012 - Present
Blue Cross Blue Shield of Massachusetts April 2002 - December 2011
Blue Cross Blue Shield of Massachusetts September 2000 - March 2002
Blue Cross Blue Shield of Massachusetts June 1991 - August 2000
Skills
Health Insurance, Managed Care, Insurance, Medicare, Account Management, Brokers, Disability Insurance, Sales, PPO, Training, Claim, Selling
Education
Curry College 1989 — 1991
Bachelor of Arts (B.A.), Business Management and Communications
Massasoit Community College 1987 — 1989
Associate of Science (A.S.), Business Management
New Dimensions Cathedral of Faith August 2011 - Present
The King's Mission January 2009 - Present
The King's Mission January 2009 - Present
Church of the Nazarene 1976 - Present
Randolph4Haiti 2010 - August 2011
Greater Boston Sickle Cell Disease Association 2009 - August 2011
Eastern Nazarene College 2002 - August 2011
Blue Cross Blue Shield of Massachusetts July 1999 - January 2010
Blue Cross Blue Shield of Massachusetts July 1999 - January 2009
Blue Cross Blue Shield July 1999 - January 2009
Skills
PowerPoint, Teaching, Healthcare, Research, Leadership, Public Speaking, Staff Development, Microsoft Excel, Management, Customer Service, Outlook, Leadership Development, Supervisory Skills, Training, Team Leadership, Psychotherapy, Coaching, Editing, Fundraising, Microsoft Word, Strategic Planning, Writing, Non-profits, Microsoft Office, Community Outreach, Public Relations, Budgets, Event Planning, Policy, Event Management, System Administration, Social Media, Program Development, Team Building, Problem Solving, Volunteer Management, Access, Program Management, Nonprofits, Pastoral Care, Community Development, Social Networking, Conflict Resolution, Preaching, Grant Writing, Software Documentation, Recruiting, Strategy, Administration, Higher Education
Education
Eastern Nazarene College 1999 — 2001
Bachelor of Arts, Clinical Psychology & Religion
Eastern Nazarene College 1991 — 1992
Bachelor of Science, Psychology & Religion
Eastern Nazarene College 1990 — 1992
Masters of Science, Business Management & Leadership
WALDEN UNIVERSITY, Maryland
Doctor of Philosophy (PhD), Business Administration and Management, General
Blue Cross Blue Shield of Massachusetts June 2011 - Present
BCBSMA June 2005 - June 2011
Skills
Visio, Health Insurance, SDLC, PMO, Employee Benefits, Insurance, Microsoft Word, Process Improvement
Education
Emmanuel College 2007 — 2010
Master's of Science, Management
Northeastern University 1996 — 2001
Bachelor of Arts, Psychology
Blue Cross Blue Shield of Massachusetts February 2014 - Present
State Street Bank June 2012 - June 2013
EF Education First September 2008 - May 2011
Mackenzie Investments November 2006 - August 2008
Skills
Data Analysis, PowerPoint, Microsoft Excel, Research, Market Research, Valuation, Statistical Data..., Financial Modeling, Financial Analysis, Presentations, Strategy, Project Management, Finance
Education
Northeastern University - Graduate School of Business Administration 2011 — 2013
Full-time MBA, Corporate Finance
University of Toronto - New College 2001 — 2006
Hon. B.S., Economics/Statistics
Blue Cross Blue Shield of Massachusetts September 2014 - Present
Biogen Idec May 2014 - August 2014
MCPHS University Student Government Association May 2013 - May 2014
MCPHS University Admission Office September 2012 - May 2014
MCPHS University Admission Office September 2010 - May 2014
Boston Healthcare Associates May 2013 - August 2013
clinivation, Inc. July 2012 - August 2012
MCPHS August 2011 - December 2011
State of Rhode Island, Office of the Lieutenant Governor June 2011 - August 2011
Massachusetts College of Pharmacy and Health Sciences April 2011 - June 2011
Skills
Word, PowerPoint, Excel, Microsoft Office, Healthcare, Microsoft Excel, Microsoft Word, Planning Budgeting &..., Public Speaking, Budget Monitoring, Fundraising, Cpr Certified, Analysis, Advertising, Marketing, Editing, Customer Service, Community Outreach, Teamwork, Event Planning, Social Media, Data Analysis, Teaching, Facebook, Time Management, Research, Budgets, Critical Thinking, Pharmacy, Leadership, Data Entry
Education
D'Amore-McKim School of Business at Northeastern University 2015 — 2018
Master of Business Administration (M.B.A.), Corporate Finance, Healthcare Management
MCPHS University (Massachusetts College of Pharmacy and Health Sciences) 2010 — 2014
Bachelor of Science (B.Sc.), Pharmaceutical and Health Care Business, Summa Cum Laude (3.9)
East Providence High School 2006 — 2010
High School Diploma
Blue Cross Blue Shield of Massachusetts January 2014 - Present
Pearson July 2011 - December 2013
IBM August 2010 - July 2011
Hill & Barlow LLP 2000 - 2002
Skills
Java, SQL, Unix, Linux, Software Development, Microsoft SQL Server, Cloud Computing, Access, Oracle, Windows, Operating Systems, Windows 7, XP, Active Directory, Virtualization, Disaster Recovery, Integration, Windows Server, Troubleshooting, System Administration, Databases, Security, Data Center, Servers, Network Security, VMware, Windows XP, TCP/IP, Hardware, Networking, Network Administration, DNS, Technical Support
Education
Marlboro College 2006 — 2009
MS, Internet Engineering
Fayetteville State University 2003 — 2006
BS, Computer Science
Dean College 1995 — 1997
Associates, Computer Science
athenahealth July 2015 - Present
athenahealth January 2015 - July 2015
athenahealth June 2012 - January 2015
Blue Cross Blue Shield of Massachusetts May 2011 - August 2011
The Cadmus Group, Inc. February 2007 - July 2010
Cornell University - Center for Sustainable Global Enterprise June 2006 - February 2007
Skills
Problem Solving, Sustainability..., Management Consulting, Innovation, Sustainability..., Sustainability..., Corporate Social..., Environmental Consulting, Critical Thinking, Program Management, Analysis, Policy Analysis, Research, Sustainability
Education
Cornell University - S.C. Johnson Graduate School of Management 2010 — 2012
MBA, Sustainable Global Enterprise
Cornell University 2003 — 2006
B.S., Applied Economics, Environmental and Resource Economics
Blue Cross Blue Shield of Massachusetts July 2012 - Present
Blue Cross Blue Shield of Massachusetts August 2013 - September 2014
Blue Cross Blue Shield of Massachusetts March 2011 - July 2012
Millennium Pharmaceuticals February 2010 - March 2011
Blanchards Wine and Spirits September 2009 - November 2009
Simbiotic September 2008 - December 2008
Power Systems Integrity June 2008 - September 2008
Northeastern University Federal Credit Union April 2008 - September 2008
Courtesy Mortgage December 2005 - June 2007
Courtesy Mortgage December 2004 - December 2005
Skills
Writing, Excel, Word, Microsoft Office, Leadership, Data Analysis, Research, Sales, PowerPoint, Project Management, Marketing Strategy, Social Media, Analysis, Market Research, Customer Service, Negotiation
Education
D'Amore-McKim School of Business at Northeastern University 2007 — 2009
MBA
University of California, San Diego 1998 — 2003
BA
Blue Cross Blue Shield of Massachusetts November 2013 - Present
Blue Cross Blue Shield of Massachusetts September 2011 - November 2013
Blue Cross Blue Shield of Massachusetts July 2007 - November 2011
BCBSMA May 2005 - July 2007
Balzotti Publications January 2002 - September 2005
Eliot Community Human Services 2000 - 2004
Skills
Strategic Communications, Internal Communications, Change Management, Health Insurance, Editing, Program Management, Organizational..., Corporate Communications, Web Content Management, Press Releases, Stakeholder Engagement, Website Development, Social Media, Training, Marketing, Project Management, Policy, Management, Leadership
Education
Curry College
Communications
Plymouth North High School
vineyard vines May 2015 - Present
Elon University August 2012 - Present
Elon University Financial Planning Office September 2013 - Present
Cone Communications May 2015 - August 2015
Blue Cross Blue Shield of Massachusetts June 2014 - August 2014
Skills
Social Media, Microsoft Office, Facebook, PowerPoint, Public Relations, Spanish, Public Speaking, Social Networking, Microsoft Word, Photoshop, Microsoft Excel, Marketing, Blogging, Leadership, Event Planning, Corporate Events, FileMaker, InDesign, Research, Customer Service, Teamwork, Social Media Marketing, Strategic Communications, Editing
Education
Elon University 2012 — 2016
Bachelor of Arts (B.A.), Strategic Communications
Duxbury High School 2008 — 2012
Vertex Pharmaceuticals March 2015 - Present
Blue Cross Blue Shield of Massachusetts November 2013 - March 2015
Blue Cross Blue Shield of Massachusetts May 2009 - November 2013
Bishoff Communications April 2008 - May 2009
Porter Novelli May 2007 - March 2008
Porter Novelli April 2006 - May 2007
Porter Novelli October 2005 - April 2006
SHIFT Communications March 2005 - October 2005
AMERICAN PUBLIC TELEVISON September 2004 - November 2004
Gray and Rice Public Relations May 2004 - July 2004
Skills
Marketing Research, Analyst Relations, Internal Communications, Marketing Communications, Integrated Marketing, Social Media Marketing, Blogging, Event Planning, Newsletters
Education
Emerson College
BSSp, Integrated Marketing Communications
mount saint joseph's academy
Blue Cross Blue Shield of Massachusetts June 2012 - Present
Skills
Call Centers, Customer Service, Data Entry, Outlook, Customer Satisfaction, Time Management, Financial Services, Microsoft Office, Microsoft Excel, Team Leadership, Customer Experience, Training, Microsoft Word, PowerPoint
Education
Bridgewater State University 2008 — 2010
Bachelor's, Criminal Justice
Eckerd College 2006 — 2008
Divorce Coach April 2005 - Present
Blue Cross Blue Shield of Massachusetts December 2005 - January 2011
BlueCross BlueShield of Massachusetts November 2005 - January 2011
National Charity League, Inc. 2007 - 2010
Skills
Coaching, Public Speaking, Leadership Development, Non-profits, Strategic Planning, Team Building, Executive Coaching, Fundraising, Customer Service, Event Planning, Workshop Facilitation, Program Development, Divorce, Parenting Plans
Education
International Coach Academy [ICA] 2011 — 2012
CPCP, Certified Professional Coach Program
Lesley University 1998 — 2000
Masters, Technology in Education
Drexel University - LeBow College of Business 1977 — 1982
BS, Accounting
Blue Cross Blue Shield of Massachusetts July 2012 - Present
Blue Cross Blue Shield of Massachusetts September 2008 - July 2012
New England Baptist Hospital 2003 - 2008
Education
MGH Institute of Health Professions
Doctor of Physical Therapy, Physical Therapy/Therapist
Dickinson College
Bachelor of Arts (B.A.)
Blue Cross Blue Shield of Massachusetts July 2015 - Present
The Beauty Within Model Management May 2014 - Present
Precise Instrument Company May 2010 - Present
Blue Cross Blue Shield of Massachusetts November 2013 - July 2015
Bostons Best Cruises 2011 - May 2013
Sears Portait Studio May 2009 - May 2010
Skills
Customer Service, Sales Operations, Safety Management..., Organizational..., Office Administration, Portrait Photography, Telephone Skills, Microsoft Technologies, Positive Team Player, Student Leadership, Liasoning, Experience Working with..., Creative Direction, Family Office, Long-term Customer..., Cash Management, Sales Management, Marine Operations, Bartending, Customer Satisfaction
Education
Bridgewater State University 2009 — 2013
Bachelors of Science, Business/Managerial Economics
Eastern Nazarene College 2008 — 2010
Environmental Science
Thirty-One Gifts February 2015 - Present
Caswell County EMS October 2014 - Present
Cataldo Ambulance Service Inc. June 2012 - August 2014
EMS Academy January 2012 - April 2013
Cataldo Ambulance Service Inc. February 2012 - June 2012
Cataldo Ambulance Service, Inc September 2011 - February 2012
Blue Cross Blue Shield of Massachusetts October 2009 - August 2011
Crumley Roberts, LLP February 2008 - July 2009
Skills
NIMS, Word, Microsoft Office, PowerPoint, Excel, FrontPage, Mainframe, TPS, RTMS, Nasco, BlueServe Connect, Needles, MAS90, Microsoft Excel, BLS, Customer Service, Emergency Management, Employee Benefits, Leadership, Microsoft Word, Cpr Certified, Healthcare, Emergency Medicine, EMS, EMT, Emergency Services, Public Health, HIPAA, Ambulance, First Aid, Medical Terminology, AED, EMS Education, Emergency Medical, Patient Safety, CPR Certified, Public Safety
Education
Davidson County Community College 2015 — 2015
Paramedic
EMS Academy 2011 — 2012
EMT-Basic
Massachusetts College of Liberal Arts 2002 — 2003
Business Administration
Davidson County Community College
Emergency Medical Technology/Technician (EMT Paramedic)
National Grid 2014 - Present
Blue Cross Blue Shield of Massachusetts 2012 - 2014
Walgreens 2009 - 2012
Walgreens 2008 - 2009
Walgreens 2007 - 2008
Independent Consultant 2005 - 2007
Deloitte Consulting 2004 - 2004
Corporation of the City of Windsor 1991 - 2001
Skills
Organizational..., Talent Management, Onboarding, Succession Planning, Change Management, Leadership Development, Performance Management, Organizational..., Employee Engagement, Human Resources, Workforce Planning, Team Building, Workshop Facilitation, Personnel Management, Instructional Design, Leadership, Strategy, Employee Relations, Recruiting, Employee Training, Organizational Design, Talent Acquisition, Employee Benefits, Executive Coaching, Interviews, Career Development, HRIS, Benefits Administration, College Recruiting
Education
Eastern Michigan University 2002 — 2004
M.S., Human Resource Management and Organizational Development
University of Windsor
Honors Bachelor of Arts
Blue Cross Blue Shield of Massachusetts October 2012 - Present
Granite Telecommunications September 2011 - October 2012
Museum of Fine Arts December 2007 - January 2012
Massachusetts Jobs with Justice May 2010 - May 2011
Skills
Spanish, Research, International Relations, Foreign Policy, Political Science, Public Speaking, Microsoft Office, Non-profits, PowerPoint, Social Media, Microsoft Excel, Community Outreach
Education
Emmanuel College 2013 — 2016
Master of Arts (MA)
Emmanuel College 2007 — 2011
Bachelor of Arts (BA), Global Studies and Philosophy
Madison Park Technical Vocational High School 2003 — 2007
High School Diploma, Autobody/Collision and Repair Technology/Technician
HPHC January 2001 - Present
Harvard Pilgrim Health Care 2001 - Present
Beth Israel Deaconess Medical Center 1988 - 1997
Blue Cross Blue Shield of Massachusetts 1972 - 1986
Skills
Healthcare, Healthcare Information..., Healthcare Management, Process Improvement
Education
Eastern Nazarene College 1994 — 1996
BS, Business Administration
Lesley University
Health Care Administration, Masters Program
Senior Whole Health January 2014 - Present
Meridian Health Plan July 2012 - January 2014
Tufts Health Plan June 2011 - July 2012
New Hampshire Hospital Association, Foundation for Healthy Communities June 2010 - February 2012
Blue Cross and Blue Shield of Rhode Island September 2009 - April 2010
Neighborhood Health Plan August 2009 - September 2009
Health New England August 2009 - September 2009
Blue Cross Blue Shield of Massachusetts May 1997 - June 2009
Matthew Thornton Health Plan / BCBSNH August 1994 - May 1997
Massachusetts Department of Public Health May 1991 - August 1994
Skills
Health Plan Quality..., Hospital Quality..., NCQA, CMS Compliance, PMO Leadership, Product Planning, Trend Mitigation, Health Promotion, Quality Improvement, Health Policy, PMO, Hospitals, Disease Management, Healthcare, Healthcare Consulting, Managed Care, Medicare, Utilization Management, Medicaid, Healthcare Industry
Education
Northwestern University - Kellogg School of Management 2008 — 2008
Health Care
D'Amore-McKim School of Business at Northeastern University 2000 — 2001
MBA, Finance, Healthcare
University of Massachusetts 1991 — 1992
none, Public Health
University of New Hampshire 1981 — 1986
Bachelor of Arts (BA), Zoology/Animal Biology
SharkNinja September 2015 - Present
Euro-Pro (creator of the Shark and Ninja brands) October 2014 - September 2015
Blue Cross Blue Shield of Massachusetts August 2013 - July 2014
Elevate Technology Solutions April 2013 - August 2013
Satcon Technology Corporation June 2012 - January 2013
Skills
Access, Visio, PowerPoint, Microsoft Excel, Microsoft Office, Visual Basic, Outlook, Data Entry, Customer Service, SAP, Cross Functional Team..., SAP SD Module, Business Intelligence, Hardware, Mac OS X, Databases, Business Analysis, Business Process..., Project Management, Active Directory, Leadership, Security
Education
Suffolk University 2010 — 2012
Bachelor's, Information Systems & Operation Management
Dean College 2008 — 2010
Associates, Infromation Technology
Blue Cross Blue Shield of Massachusetts July 2014 - Present
BAMSI: Women, Infant & Children (WIC) September 2000 - Present
Blue Cross Blue Shield of Massachusetts May 2013 - July 2014
Blue Cross Blue Shield of Massachusetts August 2008 - May 2013
Skills
Insurance, Customer Service, PowerPoint, Healthcare, Managed Care, Teamwork, Public Speaking, Program Development, Outlook, Leadership, Health Insurance, Community Outreach, Event Planning, Social Media, Time Management, Project Management, Event Management, Organizational..., Microsoft Office, Coaching, Microsoft Word, Nonprofits
Education
D'Amore-McKim School of Business at Northeastern University 2015 — 2016
Graduate Certificate of Business Administration, Business Administration and Management, General
Bridgewater State University 2008 — 2012
Bachelor of Science (BS), Business Management
Laboure 2002 — 2005
Associate's Degree, Nutrition Sciences
Massasoit Community College 2000 — 2002
Liberal Arts Transfer, Liberal Arts and Sciences/Liberal Studies
Blue Cross Blue Shield of Massachusetts March 2010 - Present
Blue Cross Blue Shield of MA March 2010 - September 2013
Blue Cross Blue Shield of Massachusetts July 2004 - July 2010
Skills
Health Insurance, Insurance, Managed Care, Medicare, HIPAA, Employee Benefits, Healthcare, Claim, Health Savings Accounts, Process Improvement, PPO, HMO, Outlook, Call Centers, Leadership, Customer Service, Program Management, Public Speaking, Data Analysis, Strategic Planning, Management, Event Planning, Training
Education
Eastern Nazarene College 2003 — 2007
BS, Business Administration
Pine Manor College 2000 — 2003
Communications
Blue Cross Blue Shield of Massachusetts September 2011 - Present
Stop and Shop January 2004 - May 2012
FREE FORM BCN January 2010 - May 2010
EM COMM September 2009 - May 2010
Wax on Felt January 2009 - January 2010
WFNX August 2009 - December 2009
WECB, Emerson College January 2008 - January 2009
Capitol Records December 2006 - July 2008
WQRI, Roger Williams University September 2006 - May 2007
Education
Emerson College 2008 — 2010
BS, Marketing Commucations, Entertainment Marketing
Neighborhood Health Plan May 2012 - Present
Weight Watchers January 2012 - Present
Tufts Health Plan 2006 - 2010
Blue Cross Blue Shield of Massachusetts 2005 - 2006
Harvard Pilgrim Health Care 1985 - 2005
Skills
Medicare, Healthcare Management, Managed Care, Health Insurance, HIPAA, Healthcare, Medicaid, Insurance, Employee Benefits, Data Entry, Leadership, Team Leadership, Training, Policy, Program Management, Management, Customer Service, Call Centers, Software Documentation, Access, Healthcare Industry, Community Outreach
Education
Millenium Training Institute 2011 — 2012
Certificate in Medical Administration - Coding and Billing
Emerson College 1990 — 2012
Bachelors, Communications
Wareham High School 1976 — 1977
High School Dipolma, Business
Blue Cross Blue Shield of Massachusetts June 2012 - Present
Hewlett-Packard November 2004 - May 2012
Electronic Data Systems 2000 - November 2004
Electronic Data Systems 1992 - 1999
Electronic Data Systems 1988 - 1991
Electronic Data Systems 1987 - 1988
Electronic Data Systems 1986 - 1987
Skills
Requirements Gathering, SDLC, Business Analysis, PMO, Requirements Analysis, PMP, Product Management, Analysis, IT Strategy, Integration, Testing
Education
Dartmouth College 1980 — 1984
BA, Computer Science
Thunderbird School of Global Management 1984 — 1985
MBA, International Finance
Visavo May 2013 - Present
Booz Allen Hamilton September 2014 - December 2014
Blue Cross Blue Shield of Massachusetts February 2012 - April 2013
Blue Cross Blue Shield of MA February 2007 - January 2012
Blue Cross Blue Shield of Massachusetts January 2006 - February 2007
Perot Systems November 2003 - April 2006
Accelare 2001 - 2004
Groove Networks October 2000 - June 2002
Datacube 1985 - 1998
Skills
Program Management, Management, SDLC, Enterprise Architecture, IT Strategy, Vendor Management, Business Analysis, Integration, Cloud Computing, IT Management, Network Security, Security, Information Security, IT Security Operations, Firewalls, CISSP, Information Security..., Computer Security, Business Continuity, Disaster Recovery, VMware, IT Operations, Data Center, PMP, Business Intelligence, Information Technology, Solution Architecture, ITIL, Governance, PCI DSS, Identity Management, System Deployment, Virtualization, IT Audit, Project Management, Project Planning, Strategy, Infrastructure, PMO, IT Service Management, Project Portfolio..., Consulting, Process Improvement
Education
Emmanuel College 1996 — 1999
Bachelor's degree, Technology Management
Northeastern University 2014 - Present
Harvard Law School 2013 - Present
Harvard Law School 2012 - 2013
Law Office of William J. Brisk 2009 - 2012
Blue Cross Blue Shield of Massachusetts 2004 - 2009
Health Law Advocates 2008 - 2008
Commonwealth of Massachusetts 2003 - 2004
Skills
Government Relations, Healthcare, Estate Planning, Politics, Microsoft Office, Legal Research, Public Policy, Policy Analysis, Research, Insurance, Public Speaking, Writing, Policy, Government, Editing, Probate, Legislative Relations, Community Outreach
Education
Drexel University 2012 — 2016
Master of Science (MS), Library and Information Science
Suffolk University Law School 2005 — 2009
J.D, Health and Biomedical Law
Mount Holyoke College 1999 — 2003
A.B., Honors Philosophy, Politics
Blue Cross Blue Shield of Massachusetts January 2015 - Present
Granite Telecommunications April 2012 - January 2015
Granite Telecommunications September 2010 - April 2012
Arthur J. Gallagher & Co. August 2008 - July 2009
Xerox May 2005 - August 2007
Skills
Customer Service, Close Attention to..., Microsoft Office..., Team Leadership, Office Management, Communication, Critical Thinking, Telephone Reception, Analytical Skills, Motivated self-starter, Positive Team Player, Project Management, Office Administration, Mailroom Operations, Document Service, Telecommunications, Project Coordination, Travel Arrangements, Executive Calendar..., Manual Drafting, Planning..., Scheduling Management, Conference Coordination, Event Planning, Data Entry, Proficient Typing Skills, Microsoft Excel, Outlook, Time Management, Goal Oriented, New Hire Training, Word Processing, Customer Satisfaction, Administrative..., PowerPoint, Telephone Skills, Microsoft Word, Management, Leadership, Social Networking, Access
Education
Eastern Nazarene College 2015 — 2016
Master's degree, Masters of Science in Management
Wheelock College 2005 — 2008
Bachelor of Arts (B.A.), Art/Education
Fisher College 2003 — 2005
Associate of Arts (AA), Early Childhood Education and Teaching
Lesley University July 2015 - Present
Lesley University June 2014 - Present
J. Jill April 2013 - June 2014
EF Education First June 2012 - April 2013
J. Jill January 2011 - June 2012
Blue Cross Blue Shield of Massachusetts May 2010 - December 2010
Hollister, Inc June 2009 - November 2009
Ame & Lulu January 2009 - May 2009
LGBT Aging Project January 2009 - May 2009
Boston University School of Law January 2008 - May 2009
Skills
Copywriting, Creative Strategy, Copy Editing, Editorial, Proofreading, SEO, Ap Style, Retail, Advertising, Email Marketing, Social Media, Newsletters, Editing, Direct Marketing, Press Releases, Marketing, Writing, Social Media Marketing, Content Development
Education
Boston University College of Communication 2005 — 2009
B.S., Communication, Advertising
Harvard Extension School 2014 — 2014
Digital Communication and Media/Multimedia
Dublin City University 2008 — 2008
Communication Studies
Blue Cross Blue Shield of Massachusetts July 2014 - Present
Harvard Law School November 2009 - June 2014
Boston Beer Company August 2008 - October 2012
LivingSocial July 2010 - May 2012
Harvard University November 2008 - November 2009
Skills
Public Speaking, Editing, Social Media, Management, Event Planning, Journalism, Leadership, Microsoft Office, Microsoft Word, Spanish, Blogging, Facebook, Project Management, WordPress, Qualitative Research, Training, HTML, Community Building, Microsoft Excel, Qualtrics, Writing, Customer Service, Marketing Communications, Program Management, Program Development, Diversity & Inclusion, Diversity Recruitment
Education
Emmanuel College 2013 — 2015
Masters of Science, Human Resource Management
University of New Hampshire 2004 — 2008
BA, Journalism
Citizens Bank June 2015 - Present
Mercer August 2014 - April 2015
Mercer August 2013 - July 2014
U-Haul International, Inc. April 2012 - July 2013
Blue Cross Blue Shield of Georgia May 2010 - March 2012
Aerotek 2009 - 2011
Blue Cross Blue Shield of Massachusetts October 2007 - June 2009
Owens Corning March 2005 - March 2007
Skills
Insurance, Health Insurance, Customer Service, Microsoft Excel, Access, Outlook, Call Centers, Microsoft Office, Process Improvement, Employee Benefits, Underwriting, Data Entry, Claim, Training
Education
Curry College 2003 — 2004
Ameriprise Financial Services, Inc. September 1996 - Present
Blue Cross Blue Shield of Massachusetts September 1986 - August 1996
Education
D'Amore-McKim School of Business at Northeastern University
MBA, Finance
The George Washington University
BA, Public Affairs/Economics
Blue Cross Blue Shield of Massachusetts August 2015 - Present
East Bay Grille June 2015 - Present
3A Cafe and Bakery September 2009 - Present
Jumpstart September 2014 - April 2015
Emmanuel College September 2012 - April 2015
N/A June 2012 - September 2013
Skills
SPSS, PowerPoint, Microsoft Office, Time Management, Leadership, Organization, Communication, Typing, Social Media, Social Networking, Childcare, Teamwork, Microsoft Word, Microsoft Excel, Customer Service, Teaching, Facebook, Child Development, Early Childhood..., Event Planning
Education
Emmanuel College 2011 — 2015
Bachelor of Arts (BA), Psychology
Arthur J. Gallagher & Co. August 2015 - Present
WGA April 2015 - Present
Altisource Labs November 2014 - December 2014
Blue Cross Blue Shield of Massachusetts September 2011 - February 2014
Blue Cross Blue Shield of Massachusetts October 2009 - September 2011
Blue Cross Blue Shield of Massachusetts January 2007 - October 2009
RNDatabase January 2002 - January 2007
phoenix solutions 1998 - 1999
Robert Half Internationl/Officeteam 1996 - 1998
Skills
Recruiting, Talent Acquisition, Talent Management, Training, Social Media, Applicant Tracking..., Temporary Placement, Leadership, College Recruiting, Vendor Management, Management, Onboarding, Interviews, Sourcing, Customer Service, Sales, Workforce Planning, CRM, Internet Recruiting, Technical Recruiting, Benefits Negotiation, Hiring, Personnel Management, PeopleSoft, Human Resources, Succession Planning, HRIS, HR Consulting, Employment Law, Performance Management, Executive Search, Employee Engagement, New Hire Orientations, Career Counseling, Job Descriptions, Organizational Design, Screening Resumes, Benefits Administration, Resume Writing, Deferred Compensation, Career Development, Staffing Services, Organizational..., Organizational..., Employer Branding, Project Management, Program Management, Contract Recruitment
Education
Denison University 1992 — 1996
Bachelor of Science, History
Harvard Vanguard Medical Associates June 2015 - Present
Tufts Medical Center December 2013 - June 2015
Massachusetts Department of Public Health March 2012 - December 2013
Blue Cross Blue Shield of Massachusetts March 2011 - March 2012
Stop & Shop December 2006 - March 2011
Goodwill Industries International June 2006 - August 2010
Skills
Customer Service, Research, Healthcare Management, PowerPoint, Hospitals, Data Entry, Quality Control, Microsoft Excel, Microsoft Word, Outlook, Healthcare, Leadership, Access, Data Analysis, Event Planning, Training, Medical Terminology, Healthcare Information..., HIPAA, Patient Safety
Education
Eastern Nazarene College
Bachelor of Science (B.S.), Business Administration and Management, General
Blue Cross Blue Shield of Massachusetts July 2013 - Present
Blue Cross Blue Shield of Massachusetts June 2012 - June 2013
Blue Cross Blue Shield of Massachusetts September 2011 - May 2012
Blue Cross Blue Shield of Massachusetts June 2009 - August 2011
Blue Cross Blue Shield of Massachusetts May 2008 - May 2009
Blue Cross Blue Shield of Massachusetts April 2006 - May 2008
Blue Cross Blue Shield of Massachusetts August 2002 - March 2006
The New England Council December 1999 - April 2002
Skills
Leadership, Training, Entrepreneurship, Business Innovation, Strategic Planning, Employee Engagement, Employee Training, Talent Management, Team Leadership, Leadership Development, Operations Management, Project Management, Business Planning, Creative Strategy, Business Analytics, Capacity Planning, Organizational..., Market Research, Financial Planning, Operational Execution, Account Management, Customer Service, Customer Satisfaction, Customer Experience, Curriculum Development
Education
Eastern Nazarene College
Master of Science, Management
Stonehill College
Bachelor of Science, Biology
Lincoln Financial Advisors March 2000 - Present
Liberty Financial March 1997 - March 2000
Blue Cross Blue Shield of Massachusetts October 1991 - February 1997
Skills
Fixed Annuities, Series 63, Mutual Funds, Series 6, Investments, Series 7, Insurance, Retirement, Securities, 401k, Series 24, Investment Advisory, Series 66, Variable Annuities, 403 b, CRPS, CRPC, CMFC
Education
Emmanuel College
Bachelor of Science (B.S.), Business Administration
Blue Cross Blue Shield of Massachusetts April 2014 - Present
Invensys Operations Management May 2012 - May 2013
Sallie Mae June 2007 - July 2012
Sallie Mae July 2004 - June 2007
JPMorgan Chase March 2001 - December 2003
Skills
Troubleshooting, Customer Service, SharePoint, Unix admin, Windows Server, Groupwise, Active Directory, Microsoft Office, Project Management, Haitian Creole, Novell, Credit Analysis, Security, Program Management, Software Documentation, Leadership, Process Improvement
Education
Curry College 2013 — 2014
Master of Business Administration (MBA), BUSINESS ADMINISTRATION
Emmanuel College 2004 — 2008
Bachelor of Business Administration (B.B.A.)
Computer career Center 1999 — 2001
Certificate program, Network Engineer
General Dynamics Mission Systems March 2015 - Present
CSC August 2014 - Present
CSC September 2012 - Present
CSC August 2010 - September 2012
Computer Sciences Corporation July 2006 - August 2010
CSC July 2000 - July 2006
General Dynamics June 1999 - July 2000
Electronic Data Systems, EDS January 1995 - June 1999
Blue Cross Blue Shield of Massachusetts August 1991 - January 1995
Blue Cross Blue Shield of Massachusetts October 1989 - August 1991
Skills
Service Delivery, IT Outsourcing, IT Service Management, ITIL, Service Management, Outsourcing, Service Improvement, IT Strategy, Transition Management, Incident Management, IT Operations, Offshoring, Service Delivery..., Managed Services, Service Level Management, Business Development, Vendor Management, Software Documentation, Data Center, Information Technology, Management, Servers, Sla, Process Improvement, Virtualization, IT Management, Service Desk, Enterprise Software, Integration, System Administration, Cross-functional Team..., Technical Support, Networking, Strategy, Infrastructure, Leadership, Disaster Recovery, Resource Management, Training, Business Continuity, Global Delivery, Governance, ITIL Certified, CRM, PMP, Project Management, SLA
Education
Curry College 1985 — 1988
Bachelor's degree, Computers, Management and Education
Keene State College 1982 — 1985
Associate's degree, General Studies
Hartford First Church of the Nazarene April 2008 - Present
Eastern Nazarene College January 2001 - Present
Blue Cross Blue Shield of Massachusetts July 1999 - January 2009
Education
Eastern Nazarene College 1999 — 2002
M. Sc, BUsiness Administration
CHC Helicopter February 2011 - Present
CHC Global Operations February 2010 - January 2011
CHC Global Operations January 2007 - January 2010
Blue Cross Blue Shield of Massachusetts January 2006 - June 2006
Aeronautical Radio of Thailand (AEROTHAI) May 2001 - August 2004
Skills
Financial Analysis, Business Analysis, Flow Charts, Project Management, Financial Modeling, Analysis, Process Improvement, Business Planning, Strategy, Business Strategy, Risk Management, Leadership, Management, Budgets, Change Management
Education
D'Amore-McKim School of Business at Northeastern University 2004 — 2006
MBA, International Business and Supply Chain Management
Thammasat University, Bangkok Thailand 1997 — 2001
BBA (English-Taught Program), Accounting and Marketing
The University of British Columbia
Sauder School of Business, Executive Education
Connolly Inc. May 2011 - Present
EBS Capstone December 2008 - April 2011
BCSMA 2000 - 2008
Blue Cross Blue Shield of Massachusetts 2000 - 2008
Skills
Healthcare, Instructional Design, Insurance Claims, Auditing, Data Analysis, Process Improvement, Analysis, Gap Analysis, Community Outreach, Health Insurance, Problem Solving, Wellness, Clinical Research, Employee Benefits, Training, Strategic Planning, CRM, Access, Leadership Development, Team Building, Customer Service, HIPAA, Management, SDLC, Performance Management, Change Management, New Business Development, Medicare, Managed Care, Visio, Healthcare Information..., Program Management, Vendor Management, Employee Training, Project Management, Benefits Administration, Leadership, Cross-functional Team..., Account Management, Insurance, Coaching, Microsoft Office, Public Speaking, Business Analysis, Risk Management, Employee Relations
Education
AAPC 2014 — 2014
CPC-P, Certification obtained after 2+ yrs claims review, self- study and passing credentialing exam 12/14
University of Massachusetts Boston 2006 — 2008
M.Ed., Instructional Design
Curry College 2002 — 2005
BS Health, Health Education
Malden Hospital School of Nursing
Diploma, Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Massachusetts March 2012 - Present
Wiley Rein LLP 2007 - 2012
Moors & Cabot July 2006 - July 2007
Talbots June 2005 - May 2006
Skills
Microsoft Office, MS-DOS, Ceridian, EEO compliance, ERISA, COBRA Administration, FMLA, HIPAA, COBRA, Employee Benefits, Health Savings Accounts, Health Insurance, Disability Insurance, Human Resources, Benefits Administration, HRIS, Employee Wellness..., 401k, Flexible Spending..., Open Enrollment, Workday, Health Care Reform, Customer Service, Deferred Compensation, Employee Relations, Insurance
Education
Marymount University 2007 — 2009
Masters of Arts, Human Resource Management
Eckerd College 2001 — 2005
Bachelors of Arts, Psychology
ikaSystems March 2015 - Present
Fallon Community Health Plan January 2012 - July 2014
Massachusetts eHealth Institute October 2009 - December 2011
Blue Cross Blue Shield of Massachusetts May 2002 - February 2009
Massachusetts eHealth Collaborative November 2004 - March 2007
Informio 2000 - 2001
FleetBoston Financial 1993 - 2000
IBM 1984 - 1993
Skills
Vendor Management, SDLC, Cross-functional Team..., Leadership, Project Management, Integration, Healthcare Information..., Healthcare, Business Analysis, Project Portfolio..., Strategy, Program Management, PMO, Process Improvement, Strategic Planning, PMP, Business Process, Data Center, HIPAA, Business Intelligence, Analysis, IT Strategy, Management, EMR, Quality Assurance, Mergers & Acquisitions, Enterprise Software, Healthcare IT, Change Management, Outsourcing, Project Planning, Infrastructure..., IT Operations, IT Outsourcing, IT Solutions, IT Management, User Acceptance Testing, Compliance, Governance, Hardware, Consulting, Strategic Partnerships, Agile Project Management, Agile & Waterfall..., Six Sigma, Test Management, CIO Advisory Services
Education
D'Amore-McKim School of Business at Northeastern University 1982 — 1984
MBA, IT and Marketing
Rutgers University-New Brunswick 1978 — 1982
BA, Biochemistry
Blue Cross Blue Shield of Massachusetts June 2014 - Present
Avid Technology November 2012 - June 2014
Innoveer Solutions (acquired by Cloud Sherpas) September 2011 - June 2012
Dimension Data February 2010 - August 2011
Innoveer Solutions December 2005 - April 2009
CRA International October 2005 - December 2005
Ultimate Staffing August 2004 - October 2005
Adecco August 2003 - August 2004
Skills
Applicant Tracking..., Taleo, Technical Recruiting, Sourcing, Interviews, Talent Management, Talent Acquisition, Recruiting, Leadership, Onboarding
Education
University of Massachusetts Boston 2006 — 2008
MBA, Dual concentration in Information Technology and Human Resources
Emerson College 2000 — 2003
BS, Double Major - Management Communications and Video Production
Schneider Electric June 2015 - Present
Intuit November 2013 - Present
Health Management Systems August 2008 - July 2013
ATX Group August 2003 - August 2008
Citigroup, Inc (formerly Associated First Capital) August 1997 - May 2001
Blue Cross Blue Shield of Massachusetts 1994 - 1997
Skills
Strategic Planning, Product Development, Team Leadership, Program Management, Business Process..., Business Intelligence, Change Management, Team Building, Process Engineering, Contract Negotiation, Risk Management, Leadership, Software Documentation, Six Sigma, Quality Assurance, Process Improvement, Continuous Improvement, Project Management, Business Strategy, Quality Management, Business Analysis, Training, Cross-functional Team..., Healthcare, Visio, Customer Satisfaction, Operations Management, Data Analysis, Analysis, Testing, Automotive Engineering, Survey Design, Employee Engagement, Supply Chain Management, Vendor Management, Leadership Development, SDLC, Operational Excellence, Kaizen, Mergers & Acquisitions, Requirements Analysis, CRM, Integration, Management, Project Planning, Management Consulting, PMP, MS Project, Project Portfolio..., Business Process
Education
Intuit 2014 — 2015
Innovation Catalyst, Design for Delight (D4D)-Deep Customer Empathy, Going Broad to Go Narrow, Rapid Experiments
Eastern Michigan University 1988 — 2003
BBA, Accounting and Information Systems
University of Notre Dame - Mendoza College of Business 2008 — 2009
Lean Six Sigma Black Belt, Lean Six Sigma Black Belt
John Glenn High 1985 — 1988
General, General Studies
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Blue Cross Blue Shield of Massachusetts June 2011 - June 2013
The Center for Effective Philanthropy October 2007 - June 2011
Palladium Group, Inc June 2004 - October 2007
Aloia Construction Company, Inc. September 2002 - June 2004
Drexel University 2003 - 2004
Skills
Project Management, Process Improvement, Business Strategy, Data Analysis, Dashboards, Executive Reporting, Balanced Scorecard, Strategy Mapping, Peformace Management, Client Relationship..., Account Management, Survey Development, CRM, Dashboard, Analytics, Program Management, Strategy
Education
Drexel University 2002 — 2004
MBA
Hobart and William Smith Colleges 1998 — 2002
BA
Linguistic Systems, Inc. December 2014 - Present
Columbia Management July 2013 - January 2014
Blue Cross Blue Shield of Massachusetts March 2012 - March 2013
Mercer January 2010 - November 2011
Lewtan Technologies February 2007 - January 2010
OneSource Information Services 2006 - 2007
Lifeline Systems August 2003 - May 2006
Charles River Associates September 2001 - May 2003
Benchmarking Partners November 1998 - May 2001
Scudder Kemper Investments October 1992 - November 1998
Skills
Marketing Communications, Social Media Marketing, Marketing Strategy, Direct Marketing, Competitive Analysis, Online Marketing, Start-ups, Product Marketing, Product Management, Program Management, Project Management, Brand Management, Corporate Communications, Budgets, Event Planning, Business Development, Public Relations, SEO, Lead Generation, CRM, Strategic Planning, Project Planning, New Business Development, Social Media, New Media, Business Strategy, Marketing, Management, Strategic Communications, Copywriting, Marketing Management, Business Planning, Sales, Email Marketing, Strategy, Market Research
Education
Design Management Institute, Boston Massachusetts
Emerson College
Master, Business and Organizational Communications
Harvard University
Marketing Communications, Business to Business Marketing, Business to Consumer Marketing
University of Puerto Rico
Bachelor, Business Administration
University of Puerto Rico
Bachelor of Arts, English Literature
Blue Cross Blue Shield of Massachusetts May 2011 - Present
State Street July 2010 - December 2010
State Street Bank 2001 - 2009
Boston Financial Data Services 1997 - 2001
Security First Group, Los Angeles 1995 - 1997
Amerigon, Los Angeles CA 1993 - 1995
McGraw-Hill International Publications Co., UK 1984 - 1993
Skills
Vendor Management, Program Management, Change Management, Business Process..., Release Management, SDLC, PMP, PMO, Business Analysis, SharePoint, Financial Services, Risk Management, Process Improvement, Relationship Management, Project Management, Business Requirements, Financial Risk, Requirements Gathering, Visio, Project Planning, MS Project, Software Project..., Management
Education
Project Management Institute, ESI Intl. 2005 — 2005
PMP®, Project Management Certification
Eastern Nazarene College 2000 — 2003
BSc, Business Administration
MAXIMUS February 2009 - Present
Sermo September 2008 - February 2009
Blue Cross Blue Shield of Massachusetts January 2008 - May 2008
MIT News Office July 2005 - 2007
Skills
Strategic Communications, Social Media, Public Relations, Marketing, Media Relations, Event Planning, Public Health, Market Research, Nonprofits, Leadership, Program Management, Editing, Qualitative Research, Marketing Communications, Management, Social Marketing, Health Communication
Education
Emerson College
M.A.
Fairfield University
Communication
Blue Cross Blue Shield of Massachusetts April 2006 - Present
Education
Curry College
Bachelors of Science
Blue Cross Blue Shield July 2010 - Present
Blue Cross Blue Shield of Massachusetts July 2009 - Present
Skills
Auditing, HIPAA, Insurance, Process Improvement, Health Insurance, Financial Analysis, Claim, Business Process..., Managed Care, Medicare, Leadership, Vendor Management, Medicaid, Employee Benefits, Provider Relations, Change Management, Healthcare, Business Analysis
Education
Eastern Nazarene College 1996 — 1999
Blue Cross Blue Shield of Massachusetts July 2009 - Present
BCBSMA April 1993 - Present
Skills
Health Insurance, Managed Care, Medicare, Healthcare Information..., Insurance, Program Management, Healthcare Management, Health Policy, Medicaid, HIPAA, Provider Relations, Policy, Healthcare, Process Improvement, PPO, HMO, Claim, Employee Benefits, Healthcare Industry, Data Analysis, Healthcare Consulting, SDLC, Network Development, Vendor Management
Education
Curry College
Bachelor of Arts (B.A.), Business Administration and Management, General
Northeastern University
Certificate in Business Management
Mercer September 2013 - Present
Blue Cross Blue Shield of Massachusetts November 2012 - July 2013
HealthyLives - Franciscan Health and Wellness Services May 2012 - October 2012
Visiting Nurse Associations of America June 2010 - June 2011
Visiting Nurse Associations of America June 2008 - June 2010
Presidential Campaign November 2007 - June 2008
Skills
Management, Public Health, Strategic Planning, Stata, Fundraising, Community Outreach, Proposal Writing, Non-profits, Health Policy
Education
Harvard University 2011 — 2013
Master of Science (MS), Health Policy & Management
University of Pennsylvania 2002 — 2006
B.A., Intellectual History
Deerfield Academy 1999 — 2002
Blue Cross Blue Shield of Massachusetts March 2013 - Present
Hill Holliday August 2011 - February 2013
Wilde Agency February 2010 - August 2011
Perrone Group 2010 - 2010
Strategis Marketing and Communications September 2009 - November 2009
Digital Promo Network August 2007 - July 2009
Fitness for You Gym July 2006 - August 2007
Jerome Press Publications August 2005 - May 2006
Skills
Direct Marketing, Social Media Marketing, Marketing Communications, Advertising, Copywriting, Public Relations, Digital Media, Marketing, Event Management, Creative Strategy, Integrated Marketing, Direct Mail, Interactive Marketing, Email Marketing, Business Development, Digital Marketing, Database Marketing, Analytics, Lead Generation, Online Advertising, Online Marketing
Education
Suffolk University 2003 — 2006
BS, Advertising, Public Relations
Curry College 2002 — 2003
N/A, Communications
Blue Cross Blue Shield of Massachusetts 1972 - 2008
Blue Cross Blue Shield of MA 1972 - 2008
BCBSMA 1972 - 2008
Education
Eastern Nazarene College
Bink Inc June 2009 - Present
Blue Cross Blue Shield of Massachusetts 2000 - Present
Vertex Pharmaceuticals December 2005 - June 2009
Ingalls Advertising 1985 - 1999
Ingalls Quinn & Johnson Advertising 1981 - 1999
Ingalls, Quinn & Johnson 1981 - 1999
Ingalls Quinn & Johnson, Boston, MA 1977 - 1999
Skills
Bink, Advertising, Strategic Planning, Cross-functional Team..., Marketing Strategy, Business Development, Marketing Communications, Wisdom, Clinical Development, Strategy, Biotechnology, Market Research, Product Marketing
Education
Princeton University 1966 — 1970
BA, English/Creative Writing
Deerfield Academy 1963 — 1966
Synthesis Health Systems 2012 - Present
HealthEdge February 2009 - March 2012
NaviMedix 2002 - 2005
Partners HealthCare 1992 - 1997
Blue Cross Blue Shield of Massachusetts February 1991 - February 1994
Skills
Healthcare Information..., Project Management, Healthcare, Healthcare Industry, Enterprise Software, Healthcare Consulting, Agile Methodologies, Change Management, Process Improvement, Business Analysis, Requirements Analysis, Requirements Gathering, Program Management, HIPAA, SDLC, Management, SaaS, Integration, Business Strategy, Software Documentation, Strategic Planning, Visio
Education
Emerson College 1981 — 1984
Bachelor's degree, Communication and Speech
Lexington high school
Blue Cross Blue Shield of Massachusetts January 2012 - Present
Skills
Managed Care, Healthcare, Editing, Health Communication, Public Health, Medicaid, Public Speaking, Non-profits, Research, Community Outreach, Newsletters, Strategic Communications, Public Relations, Social Media, Healthcare Management, Medicare, HIPAA, Marketing Communications, Health Policy, Nonprofits, Corporate Communications, Marketing, Leadership, Health Insurance, Writing
Education
Emerson College 2009 — 2012
MA, Health Communication
University of Rhode Island 2003 — 2007
BA, Journalism
Mercer 2010 - Present
Blue Cross Blue Shield of Massachusetts June 2006 - June 2009
Blue Cross Blue Shield of Massachusetts April 2005 - May 2006
Blue Cross Blue Shield of Massachusetts May 2003 - March 2005
Blue Cross Blue Shield of Massachusetts April 2001 - April 2003
KPR July 1999 - January 2001
Saatchi & Saatchi Healthcare December 1997 - June 1999
Skills
Consumer Healthcare, Marketing Communications, Advertising, Strategic Communications, Management, Project Management, Program Management, Creative Direction, Email Marketing, Healthcare, Strategy, Marketing Strategy, Marketing, Strategic Planning, Product Management, Change Management, Selling, Employee Benefits, Internal Communications, Integrated Marketing, CRM, Digital Marketing, Corporate Communications, Direct Marketing
Education
Emerson College
Bachelor of Science (BS), Marketing, Advertising & Communications
Massachusetts General Hospital January 2015 - Present
Partners HealthCare March 2014 - January 2015
Network Health December 2013 - March 2014
Blue Cross Blue Shield of Massachusetts June 2013 - November 2013
Boston Magazine April 2012 - June 2013
Boston Business Journal August 2007 - April 2012
Nystrom June 2006 - August 2007
Chicago Public Schools September 2002 - June 2006
W.W. Grainger January 1994 - January 1997
Skills
Event Planning, Event Management, Vendor Management, Management, Teaching, Teamwork, PowerPoint, Contract Negotiation, Sponsorship, Team Building, Proposal Writing, Adult Learning Theory, Leadership, Marketing Communications, Audience Development, Mentoring, Time Management, Sponsorship Development, Microsoft Office, Attention To Detail, Internship Programs, Program Management, Multi Tasking, Communication Skills, Negot, Brand Development, Presentations, Program Facilitation
Education
DePaul University 1998 — 2000
Masters, Education
DePaul University 1996 — 1998
Undergraduate, Liberal Arts and Sciences
NHP July 2002 - Present
Neighborhood Health Plan 2002 - Present
Blue Cross Blue Shield of Massachusetts September 1987 - July 1999
Education
Curry College 2007 — 2010
Partners Benefit Group - A Comprehensive Benefit Administrators Company April 2014 - Present
Partners Benefit Group - A Comprehensive Benefit Administrators Company December 2010 - April 2014
Blue Cross Blue Shield of Massachusetts February 2010 - December 2010
Blue Cross Blue Shield of Massachusetts December 2007 - February 2010
Blue Cross Blue Shield of Massachusetts October 2006 - December 2007
Skills
Health Insurance, Brokers, Employee Benefits, Disability Insurance, Insurance
Education
Curry College 2002 — 2006
Bachelor of Arts (BA), Business Management
Carver High School
Blue Cross Blue Shield of Massachusetts September 2011 - Present
State Street Corporation April 2000 - February 2009
Education
Dekalb Community College
EMC² Corporation November 2008 - Present
Cigna HealthCare May 2011 - Present
EMC² Corporation November 2008 - March 2013
Blue Cross Blue Shield of Massachusetts September 2011 - September 2011
Golub Corporation March 2011 - April 2011
CVS Caremark Corporation May 2010 - December 2010
Walmart November 2008 - February 2010
Walmart August 2008 - November 2008
JPMorgan Chase December 2007 - January 2008
The University of Chicago Hospitals May 2007 - June 2007
Skills
EMC Storage, Clariion, Cisco MDS SAN switches, Brocade Fibre Switches, VMAX, Thin Provisioning, FAST/VP, Symmetrix, VMAX 40K, EMCISA, DMX, DMX-3, VPLEX, VNX, McData, VMware, Data Migration, Business Continuity, Disaster Recovery, Storage Area Networks, SRDF, Storage Virtualization, FCoE, FCIP, ECC 5.0/6.0, Navisphere, Unisphere, SMC, SPA, Solutions Enabler, DCNM, Fabric Manager, AIX, Windows, SYMCLI, vBlock, Storage Management, PowerPath Migration..., Documentations, Outstanding time..., HTML, JavaScript, XML, Microsoft Office, Photoshop, Adobe Fireworks, Visio, Storage Consolidation, Replication, vSphere
Education
D'Amore-McKim School of Business at Northeastern University 2014 — 2015
Advanced Study in Management, Business Administration and Management
City University of New York-Queens College 1997 — 2002
BS, Computer Sciences
The Graduate Center, City University of New York 2001 — 2001
Certificate, Web Designing & Development
Government Delhi College Karachi, Pakistan 1993 — 1994
Intermediate/High School (Higher School Certificate, HSC), Pre-Engineering
Metropolitan Academy, Karachi, Pakistan 1988 — 1992
Secondary School Certificate (SSC), Grade 10
Greenscape Inc. June 2014 - Present
Blue Cross Blue Shield of Massachusetts June 2012 - June 2014
Healthbox Accelerator 2012 - 2013
Mercer Management Consulting January 2001 - March 2003
United Liquors 2002 - 2003
EMD Serono, Inc. August 1995 - November 2000
Skills
Healthcare, Program Management, Program Development, Project Management, System Administration, Cross-functional Team..., Recruiting, Strategy, Health Insurance, Community Service, Budgets, Social Networking, Meeting Planning, Access, Health Policy, Organizing Meetings, Community Development, Healthcare Management, Health, Administration, Hospitals, Marketing, Managed Care, Budget Preparation, Budget Tracking, Budget Allocation, Community Relations, Pruning, Tree & Shrub Care, Plants
Education
University of Massachusetts, Amherst 2014 — 2015
Landscaping and Groundskeeping, 3.8
Curry College 2003 — 2007
Bachelor of Science (B.S.), Health & Community Education
Fisher College 2000 — 2002
Associate of Science (AS), Health Services/Allied Health/Health Sciences, General
Blue Cross Blue Shield of Massachusetts March 2014 - Present
Harvard Business School January 2013 - Present
Blue Cross & Blue Shield of Rhode Island July 2012 - January 2013
KMG Consulting September 2009 - January 2013
RMR Limited April 2012 - July 2012
Alkermes, Inc. September 2011 - April 2012
MultiPlan August 2010 - August 2011
Citizens Bank 2009 - 2010
IBM February 2005 - August 2009
Skills
Business Process..., SDLC, Business Analysis, Business Process, Business Process Design, Lean Six Sigma Black..., Business Requirements, Requirements Analysis, Management, Program Management, Management Consulting, Vendor Management, Strategy, Integration, Enterprise Software, Software Documentation, Analysis
Education
Eastern Michigan University 1973 — 1977
Bs, Public Administration
Blue Cross Blue Shield of Massachusetts April 1994 - Present
Blue Cross Blue Shield August 2009 - April 2012
Blue Cross Blue Shield of Massachusetts 2005 - 2010
Skills
SDLC
Education
Emmanuel College 1998 — 2000
Masters, Business Science
Masters
Beth Israel Deaconess Medical Center June 2014 - Present
Beth Israel Deaconess Medical Center October 2010 - Present
Massachusetts General Hospital February 2009 - October 2010
Blue Cross Blue Shield of Massachusetts April 2008 - February 2009
Collegiate Press May 2006 - August 2007
Emerson College January 2004 - May 2006
Skills
Healthcare, Change Management, Process Improvement, Management, Strategic Planning, Analysis, Data Analysis, Budgets, Healthcare Management, Strategy, Leadership, Business Analysis, Hospitals, Team Building, SDLC, Six Sigma, Marketing, Relationship Building
Education
Simmons College - Simmons School of Management 2007 — 2008
MBA
Emerson College 2003 — 2006
BS, Marketing Communications
Biddeford High School
Tufts Health Plan March 2014 - Present
Blue Cross Blue Shield of Massachusetts 2012 - March 2014
Blue Cross Blue Shield of Massachusetts October 2003 - September 2012
Blue Cross Blue Shield of Massachusetts 2003 - 2008
Merck Pharmaceuticals 2001 - 2003
Skills
Managed Care, Utilization Management, Project Management, Healthcare, Medicaid, Health Policy, Clinical Research, Strategy, Leadership, Healthcare Management, Disease Management, Program Management, Cross-functional Team..., Software Documentation, Process Improvement, Health Insurance, Management
Education
Tufts University 1998 — 2000
MS/MPH, Nutritional Sciences
Cornell University 1994 — 1998
BS, Nutritional Sciences
MPH, MS, RD
Blue Cross Blue Shield of Massachusetts September 2010 - Present
Skills
Social Media
Education
Lasell College 2010 — 2012
Masters, Management and Marketing
Emmanuel College 2002 — 2006
BA, Sociology/Philosophy
Blue Cross Blue Shield of Massachusetts July 2003 - July 2004
Metropolitan Life Insurance Company January 1996 - January 2001
New England Financial November 1987 - January 1996
Education
Curry College 2000 — 2003
Bachelor of Arts, Business Management
Newbury College 1984 — 1986
Associate of Science, Computer Science
Blue Cross Blue Shield of Massachusetts May 2015 - Present
Boston Financial Data Services 2006 - 2015
Massachusetts Financial Services January 1998 - November 2005
Skills
Group Policy, McAfee ePO, Active Directory, Windows Server, XP, VMware, Windows, Troubleshooting, System Administration, Administration, SCCM, HP, Microsoft Office, Virtualization, Architecture, Deployment, Windows Server 2008, Windows 7, Windows Server 2003, SCOM, Operating Systems, Server Architecture, Servers, DNS, DHCP, vSphere, Desktop Support, CommVault, WSUS, Patch Management, Antivirus, Computer Hardware, Systems Management, Hardware, SAN, Microsoft Technologies, Microsoft Infrastructure, Workstations, Clustering, VMware ESX, Server Administration, McAfee, Microsoft Exchange
Education
Eastern Nazarene College 2003 — 2005
Associates Degree, Business Administration and Management, General
Suffolk University 1983 — 1984
N/A, Computer Science
Quest Diagnostics October 2012 - Present
StromCo May 2010 - October 2012
Blue Cross & Blue Shield of Massachusetts November 2002 - July 2009
Blue Cross Blue Shield of Massachusetts May 2000 - November 2002
Blue Cross Blue Shield of Massachusetts May 1999 - May 2000
Kelstrom April 1993 - May 1999
Skills
Construction, Vendor Management, Purchasing, Real Estate, Entrepreneur, Certified Project..., Strategic Planning, Strategy, Risk Management, Project Management, Contract Negotiation, Team Building, Negotiation, Operations Management, Process Improvement, Business Planning, Facilities Management, Leadership, Entrepreneurship, Project Planning, Coaching, Program Management, Cross-functional Team..., Organizational..., Contract Management, Marketing, Budgets, Change Management, Six Sigma, Management, Training, Account Management, Outsourcing
Education
Emmanuel College 2002 — 2004
BSBA, Business
Massasoit Community College August 1994 - Present
Massasoit Community College August 1994 - Present
Blue Cross Blue Shield of Massachusetts 1984 - 1994
Skills
Tutoring, Educational Technology, Student Affairs, Teacher Training, Classroom Management, Student Development, Courses, Academic Advising, Teaching Writing, Student Counseling, Early Childhood..., Lesson Planning, Distance Learning, ESL, Student Engagement, Career Counseling, Nonprofits, Public Speaking, Community Outreach, Event Planning, Staff Development, Program Development, Microsoft Office, Customer Service, Research
Education
Curry College 1979 — 1981
BA, Education
Eastern Nazarene College
Higher Education/Higher Education Administration
Blue Cross Blue Shield of Massachusetts 2011 - Present
Education
Boston University 2001 — 2005
MBA, Healthcare Management
Shanghai Donghua University 2002 — 2002
IMP, International Management
Vanderbilt University 1991 — 1995
BS, Biology, Medieval European History
East Catholic HS
Blue Cross Blue Shield of Massachusetts October 1985 - Present
Education
Eastern Nazarene College 1996 — 1998
Associates, Business Management
EMC November 2011 - Present
Omgeo June 2008 - November 2011
Blue Cross Blue Shield of Massachusetts 2005 - 2008
Skills
Analysis, Data Analysis, SharePoint, Microsoft Excel, Training, Salesforce.com, Microsoft Office Suite, Oracle 11.3, Oracle 11i, Client Service, Client Relations Skills, Project Analysis, SAP Netweaver, Microsoft Project, Management, Process Improvement
Education
Curry College 2006 — 2008
Master's degree, Business Administration and Management, General
Curry College 2001 — 2004
Bachelor's degree, Business Management and Human Resource Management
Viridian Energy October 2012 - Present
VET NET Plymouth June 2012 - Present
Researching Opportunities March 2011 - Present
BlueCross BlueShield of MA May 2005 - March 2011
Blue Cross Blue Shield of Massachusetts April 1989 - March 2011
Blue Cross Blue Shield of Massachusetts December 1999 - May 2005
Skills
Project Management, Quality Assurance, Quality Auditing, Project Management Tools, Quality Assurance..., Microsoft Publisher, Direct Marketing, Direct Sales, Team Leadership, Team Management, Team Building, Coaching Staff, Entrepreneurship, Leadership, Program Management
Education
Curry College 2006 — 2008
MBA, Business Administration, Management and Operations
Curry College
MBACertificate, Human Resource Management
Eastern Benefits Group August 2015 - Present
JJ's Roast Beef July 2011 - Present
Blue Cross Blue Shield of Massachusetts July 2011 - May 2015
Skills
Marketing Communications, Event Planning, Public Relations, Marketing, Sales, Public Speaking, Business Strategy, Customer Service, Advertising, Email Marketing, Event Management, Facebook, Leadership, Marketing Strategy, Media Relations, Microsoft Office, Online Advertising, Social Media, Social Media Marketing, Social Networking, Strategic Planning
Education
Drury University 2004 — 2008
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication; Global Studies
Neighborhood Health Plan RI April 2013 - Present
Southcoast VNA January 2012 - September 2012
Neighborhood Health Plan July 2002 - November 2011
Blue Cross Blue Shield of Massachusetts September 1987 - June 2002
Skills
Process Improvement, Healthcare, Change Management, Insurance, Business Strategy, Team Building, Coaching, Health Insurance, Medicaid, Leadership Development, HIPAA, Business Process..., Call Center, Vendor Management, PowerPoint, Data Analysis
Education
Curry College 2011 — 2013
MBA
Curry College 2007 — 2010
BA, Management
UnitedHealth July 2015 - Present
Blue Cross Blue Shield of Massachusetts March 2015 - July 2015
Blue Cross Blue Shield of Massachusetts September 2013 - March 2015
Genworth Financial/CareScout October 2011 - December 2012
On Time Cleaning Services December 2008 - June 2012
BMC HealthNet Plan July 2007 - August 2009
BMC HealthNet Plan July 2005 - July 2007
Skills
Provider Relations, Medicare, Medicaid, Healthcare, Credentialing, Claims Resolution, Customer Service, Team Building, Recruiting, Contract Management, Microsoft Office, Microsoft Word, Management, Claim, Leadership
Education
Dean College 2001 — 2005
Associates, Business
Steward Healthcare Network June 2010 - Present
Steward Health Care Network (formerly Caritas) June 2010 - June 2012
Blue Cross Blue Shield of Massachusetts November 2005 - January 2010
Weymouth Health Department January 2001 - November 2005
Skills
Disease Management, Healthcare Management, Healthcare
Education
Southern New Hampshire University 2013 — 2015
Master of Business Administration (MBA), Healthcare Administration
Curry College 1998 — 2001
BSN, Nursing, Sciences
Randstad USA February 2015 - Present
Origins in Nature March 2013 - Present
EH Publishing March 2014 - February 2015
Emmanuel College September 2013 - March 2014
The May Institute June 2012 - September 2013
Blue Cross Blue Shield of Massachusetts September 2011 - June 2012
NECN February 2011 - September 2011
NECN January 2011 - May 2011
Simmons College August 2010 - May 2011
Simmons College August 2008 - May 2011
Skills
Marketing, ExactTarget, SharePoint, Research, Google+, Google Docs, Editing, Event Management, Management, Google Analytics, Facebook, InDesign, Training, Microsoft Office, Photoshop, Outlook, Medisoft, Customer Service, Lightwave, iMovie, Poser, Adobe Creative Suite, Event Planning, Public Speaking
Education
Emmanuel College
Master of Science (M.S.), Management
Simmons College 2007 — 2011
Bachelors, Communications, Psychology
Dell Services July 1997 - Present
Dell July 1997 - Present
Blue Cross Blue Shield of Massachusetts April 1994 - June 1997
Skills
Health Insurance, Customer Service, Management, Microsoft Excel, Project Management, Business Analysis, Vendor Management, User Acceptance Testing, Insurance, Access, Account Management, Process Improvement, Leadership, Social Media, Testing
Education
Curry College 2000 — 2002
Bachelor's degree, Psychology
Curry College 1999 — 2002
Bachelors, Psychology
Blue Cross Blue Shield of Massachusetts July 2009 - Present
Skills
Analysis, Management, Managed Care, Healthcare, Healthcare Management, Data Analysis, Program Management, Medicaid
Education
Eastern Nazarene College 2013 — 2015
Bachelor of Business Administration
City of Boston July 2008 - Present
City of Boston February 2001 - July 2008
City of Boston January 1998 - February 2001
Blue Cross Blue Shield of Massachusetts January 1990 - December 1997
Skills
Economic Development, Public Administration, Policy Analysis, Federal Grants..., Public Policy, Policy, Grants, Legislative Relations, Legislation, Analysis, Financial Accounting, Financial Analysis, Purchasing Processes, Public Procurement, Real Estate License, Budgets, Government, Program Management, Community Outreach, Nonprofits, Research, Grant Writing, Data Analysis, Access, Politics
Education
Northeastern University - Graduate School of Business Administration 2007 — 2010
Bachelor of Science (B.S.), Finance, General
Northeastern University 1996 — 2006
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Blue Cross Blue Shield of Massachusetts April 2014 - Present
Boys & Girls Clubs of Boston September 2013 - April 2014
Boys & Girls Clubs of Boston December 2011 - September 2013
EF Educational Tours August 2010 - December 2011
I Am Waters Foundation June 2010 - August 2010
Contemporary Arts Museum Houston June 2009 - August 2009
Skills
Nonprofits, Social Media, Fundraising, Event Planning, Community Outreach, Volunteer Management, Marketing Communications, Public Relations, Social Media Marketing, Research, Management, Sales, Strategic Communications
Education
Emerson College 2015 — 2016
MA Communication Management, Public Relations and Stakeholder Communication
Washington and Lee University
BA & BS, Business Administration and Art History
Blue Cross Blue Shield of Massachusetts June 2001 - Present
Skills
Customer Service, Insurance, Management, Leadership, Project Management, Process Improvement, Business Analysis, Training, Risk Management, Analysis
Education
Eastern Nazarene College 1999 — 2001
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Massachusetts General Hospital August 2007 - Present
Blue Cross Blue Shield of Massachusetts January 2005 - August 2007
Skills
Case Managment, Healthcare, Nursing, ACLS, Patient Education, Acute Care, BLS, Hospitals, Clinical Research, Healthcare Management, Inpatient, EMR, Public Health, Patient Safety, Critical Care, Cpr Certified, Medical/Surgical, Nursing Education, ICU
Education
University of Massachusetts Boston 2009 — 2012
Master's degree, Family Practice Nurse/Nursing
Curry College 2005 — 2007
Bachelor of Science (BS), Registered Nursing/Registered Nurse
The Evergreen State College 1994 — 1999
Bachelor of Arts (B.A.)
Blue Cross Blue Shield of Massachusetts February 1980 - Present
Education
Emmanuel College
Master of Management Science, Management
Blue Cross Blue Shield of Massachusetts December 2009 - Present
Farber Cancer Center February 2009 - April 2009
Commonwealth Hematology and Oncology August 2006 - January 2009
Norfolk Center for Cancer Care April 2003 - August 2006
Caritas Good Samaritan Medical Center June 2002 - April 2003
Massachusetts General Hospital October 2001 - April 2002
Skills
Oncology Certified Nurse, CPR Certified
Education
Curry College 1998 — 2001
Bachelor of Science, Nursing
Massasoit Community College 1996 — 1998
Cardinal Spellman High School 1988 — 1991
Blue Cross Blue Shield of Massachusetts July 2013 - August 2013
Ferriter Scobbo & Rodophele, PC July 2012 - August 2012
Education
Denison University 2013 — 2017
Psychology and Economics, Freshman
Boston Latin School 2007 — 2013
G.E.D
Blue Cross Blue Shield of Massachusetts August 2013 - Present
Blue Cross and Blue Shield of Massachusetts January 2012 - July 2013
Pearson Learning Solutions April 2008 - September 2010
Education
Suffolk University Law School 2012 — 2016
Juris Doctor (J.D.)
Syracuse University 2005 — 2007
Bachelor of Arts (BA), English
Emerson College 2003 — 2005
Blue Cross Blue Shield of Massachusetts May 2013 - Present
AT&T Mobility December 2012 - January 2013
Strecker eye center August 2012 - November 2012
For eyes optical May 2003 - February 2011
Body Benefits day spa September 2001 - September 2003
Skills
microsoft..., insurance claims, over 5 years sales...
Education
Elizabeth Grady School of Esthetics and Massage Therapy 1999 — 2000
Esthetics
Blue Cross Blue Shield of Massachusetts April 2013 - Present
Education
Stanford University Graduate School of Business 2008 — 2013
Doctor of Philosophy (Ph.D.), Marketing
Cornell University 1997 — 2001
Bachelor's degree, Psychology