Blue Cross Blue Shield of Massachusetts
Industry: Company
DescriptionBlue Cross Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. Headquarters: Boston, Massachusetts, United States CEO: Andrew Dreyfus (7 Sep 2010–) Revenue: 6.8 billion USD (2015) Founder: Blue Cross Blue Shield Association Subsidiaries: Blue Cross and Blue Shield of Massachusetts HMO Blue Inc., Blue Benefit Administrators of Massachusetts Parent organization: Blue Cross Blue Shield Association
Blue Cross Blue Shield of Massachusetts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Massachusetts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Massachusetts Salaries. You can even request information on how much does Blue Cross Blue Shield of Massachusetts pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Massachusetts directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
2,210 Blue Cross Blue Shield of Massachusetts employees in database. Find out everything there's to know about Blue Cross Blue Shield of Massachusetts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Massachusetts Employees
TD July 2015 - Present
Boston Medical Center (BMC) April 2015 - June 2015
Fallon Health December 2014 - March 2015
Blue Cross Blue Shield of Massachusetts February 2014 - April 2014
Skills
Business Analysis, Software Development, Visio, Business Intelligence, Microsoft Office, QNXT, Business Strategy, Gap Analysis, Project management..., Management
Education
Southern New Hampshire University 2012 — 2014
Master's degree, Masters in IT- health care concentration, 3.6 GPA
Krupanidhi College Of Physical Therapy, Bangalore, India 2006 — 2010
Bachelor's in Physical Therapy, 3.5 GPA
Swastik School, Ahmedabad, India 1991 — 2004
Boston Beer Company April 2015 - Present
athenahealth February 2015 - Present
Blue Cross Blue Shield of Massachusetts October 2010 - February 2015
Skills
Adobe Indesign, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Adobe Bridge, Filemaker Pro, Microsoft Office, Mac OS X, Print Production, Production Art, Graphic Design, Digital Photography, Photo Editing, InDesign
Education
Salve Regina University 2006 — 2010
BA Studio Art, Graphic Design, Photography, Art History
Compass Benefits Group November 2006 - December 2012
Blue Cross Blue Shield of Massachusetts 2000 - 2004
Skills
Health Insurance, Insurance, Medicare, General Insurance, Long-term Care, Brokers, Claim, Employee Benefits, Commercial Insurance, Life Insurance, Disability Insurance, Underwriting, Health Savings Accounts, Reinsurance, Selling, Management, Customer Retention, Sales
Education
Stonehill College 1984 — 1985
Business Administration and Management, General
Brockton High School 1979 — 1983
Stonehill College
3M HIS June 2014 - Present
athenahealth January 2011 - December 2013
Hebrew SeniorLife February 2009 - September 2010
Blue Cross Blue Shield of Massachusetts January 2007 - February 2009
Merrimack Valley Youth Court March 2003 - December 2006
Arbour Health System- A Division of Universal Health Services April 2001 - December 2006
Lawrence Public Schools February 2000 - August 2003
MSPCC January 1999 - January 2000
ATC Associates January 1998 - January 1999
Metropolitan Family Services January 1996 - January 1998
Skills
Healthcare, Process Improvement, Management, Training, Strategic Planning, Project Management, Analysis, EMR, EHR, Budgets, Strategy, Leadership, Hospitals, Healthcare Information..., Revenue Cycle, Business Planning, Mental Health, Healthcare Management, Account Management, Healthcare Consulting, Business Analysis, Change Management, Program Development, Microsoft Office, Healthcare Industry, Project Planning, HIPAA, Managed Care, Data Analysis, Business Strategy, Program Management, Management Consulting, IT Project & Program..., Business Development, Consulting, Revenue Cycle Management, Enterprise Software, Health Information..., Team Building
Education
Simmons College - Simmons School of Management 2006 — 2008
MBA
University of Illinois at Chicago 1990 — 1991
MSW, Youth and Family
Valparaiso University 1986 — 1990
BSW, Social Work
Brigham and Women’s Health Care July 2012 - Present
Brigham and Women’s Hospital May 2008 - July 2012
Beth Israel Deaconess Medical Center August 1999 - April 2008
Harvard Pilgrim Health Care January 1996 - August 1999
Blue Cross Blue Shield of Massachusetts November 1994 - January 1996
HMO Blue December 1993 - November 1994
Northeast Rehabilitation Hospital May 1985 - December 1993
Holy Family Hospital June 1983 - May 1985
Skills
Healthcare, Nursing, Hospitals, Healthcare Management, Clinical Research, Case Managment, Home Care, Inpatient, Medicine, Mental Health, Orthopedic, Budgets, Health Education, Case Management, Disease Management, Utilization Management, Rehabilitation
Education
University of Massachusetts
Master of Science, Health Services Administration
Salem State College 1979 — 1983
Bachelor of Science, Nursing
Blue Cross Blue Shield of Massachusetts January 2014 - January 2015
Consultant May 2013 - November 2013
Kelly Financial Services June 2008 - January 2013
Camlog January 2007 - May 2008
Law Offices of Dagmar Pollex January 2005 - November 2006
Rhapsody September 2003 - May 2006
State Street January 2000 - June 2003
Skills
Account Management, New Business Development, Program Management, Public Speaking, Strategic Planning, Project Management, Microsoft Office, Customer Service, Coaching, Marketing Communications, Marketing, Event Planning, Music Education, Holistic Health, Music Theory, Licensed Insurance..., Social Media Marketing
Education
Salve Regina University
Wheaton College
Bachelor of Arts
Health Imperatives November 2014 - Present
Fenway Community Health July 2012 - October 2014
Justice Resource Institute, Boston GLASS March 2008 - October 2014
Justice Resources Institute/Boston Gay Lesbian Adolescent Social Services March 2008 - October 2014
Justice Resource Institute, Boston GLASS March 2008 - October 2014
Justice Resource Institute, Boston GLASS March 2008 - October 2014
Blue Cross Blue Shield of Massachusetts January 2006 - August 2007
Gap Inc January 2005 - January 2007
Codman Square Health Center January 2002 - January 2005
Skills
Youth Development, Community Organizing, Nonprofits, Social Services, Youth Work, Cultural Competency, Activism, Community Education, Sexuality Education, Psychotherapy, Policy, Public Speaking, Positive Youth..., LGBTQ History, Mental Health, Community Outreach, Black American History, Adolescents, Health Disparity..., Womanist/Feminist Theory, Team Management, Communi, Strategic Communications, Strategic Planning, Volunteer Management, Grant Writing, Workshop Design, Workshop Facilitation, Fundraising, Social Ser, Program Development, Research, Leadership, Program Evaluation, Management, Social Media, Case Management, PowerPoint, Editing, Interventions, Community Development, Social Networking, Leadership Development, Program Management, Behavioral Health
Education
Simmons College - Simmons School of Management 2013 — 2016
Master of Science (MS), Non-Profit/Public/Organizational Management
Smith College 2001 — 2005
Bachelor of Arts (BA), African American Studies
City on a Hill 1997 — 2001
Diploma, Public Speaking
Wellpoint, Inc March 2004 - Present
Blue Cross Blue Shield of Massachusetts 1994 - 2003
Skills
Insurance, Health Insurance, Process Improvement, Vendor Management, Claim, Medicare, Business Analysis, Managed Care, Employee Benefits, Access, Call Centers, Software Documentation, Visio
Education
Southern New Hampshire University 2013 — 2013
Blue Cross Blue Shield of Massachusetts November 2013 - Present
Blue Cross Blue Shield of Massachusetts January 2010 - November 2013
Blue Cross Blue Shield of Massachusetts 2008 - 2010
Partners HealthCare 2006 - 2008
Massachusetts General Hospital 2004 - 2005
UMass Medical School 2002 - 2004
Skills
Program Management, Management Consulting, Strategic Planning, Business Strategy, Leadership, Healthcare, Health Insurance, Process Improvement, Project Planning, Project Management, Leadership Development, Change Management, Financial Analysis, Business Analysis, Clinical Research, Non-profits, Analysis, Data Analysis, Management, Vendor Management, Business Planning, Training, Business Development, Healthcare Management, Strategy, Cross-functional Team..., Organizational..., Business Process..., Budgets
Education
Simmons College 2010 — 2011
Certificate in HealthCare Administration, Health/Health Care Administration/Management
Simmons College - Simmons School of Management 2005 — 2006
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
The University of Connecticut 1998 — 2002
Bachelor of Arts (B.A.), Psychology
Lincoln-Sudbury High School 1994 — 1998
Harvard Pilgrim Health Care January 2013 - Present
Blue Cross Blue Shield of Massachusetts April 2007 - January 2013
Towers Watson January 2004 - March 2007
Weston Middle School August 1998 - July 2000
Skills
Actuarial Science, SAS, Data Analysis, Health Insurance, Analysis, Statistics, Analytics, Insurance, Financial Analysis, Financial Modeling, Access, Risk Management, Underwriting
Education
Simmons College 1997 — 1998
Master of Arts in Teaching, Middle & High School Mathematics
Tufts University 1991 — 1995
Bachelor of Arts (BA), Quantitative Economics
Bristol-Myers Squibb December 1995 - Present
Ortho-McNeil Pharmaceutical November 1988 - December 1995
Blue Cross Blue Shield of Massachusetts August 1982 - November 1988
Skills
Cardiology, Hospital Sales, Pharmaceutical Sales, Healthcare, Sales Effectiveness, Diabetes, Endocrinology, Product Launch, Neurology, Managed Care, Rheumatology, Gastroenterology, Pharmaceutical Industry, Hematology, Oncology, Market Access
Education
Springfield College 1977 — 1981
BS, Adult Health and Business Minor
International Relocation- Brussels, Belgium -Voluntary Services May 2010 - 2013
Clinical Trial Patient Support care- Alzheimer's Disease 2006 - 2010
Blue Cross Blue Shield of Massachusetts August 2003 - August 2007
Verizon June 1999 - January 2002
Comcast September 1991 - April 1999
Skills
Training, Management, Sales, Healthcare, Marketing, Clinical Research, Employee Benefits, Program Management, Team Building, Case Management, Customer Service, Customer Satisfaction
Education
Southern Connecticut State University 1996 — 1999
Psychology
Thornton Law Firm LLP February 1994 - Present
Massachusetts House of Representatives 1985 - 1988
Blue Cross Blue Shield of Massachusetts 1982 - 1985
Skills
Social Media, Google+, Twitter, Facebook, WordPress, Blogging, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, wix, google, Google Analytics
Education
Salem State University 2011 — 2015
Bachelor's Degree, Communications, Public Relations Concentration, Italian Minor
Mt. Ida College 1981 — 1983
Associate of Arts (A.A.), Paralegal Studies
Blue Cross Blue Shield of Massachusetts January 2014 - April 2014
Quincy Public Schools September 2013 - November 2013
Snowden International High School September 2012 - December 2012
Student Veteran Center August 2011 - May 2012
University Advising Center April 2010 - August 2011
NYC Department of Education May 2007 - August 2010
Skills
Leadership, History, Administration, Training, Fundraising, Editing, Communication, Leadership..., Data Analysis, Team Leadership, Research, Systems Analysis, Scripting, Microsoft Office, Databases, PowerPoint, HTML5, CSS, JavaScript, XML, XML Schema, JSON, Python
Education
Simmons College 2014 — 2016
Master's Degree, Library and Information Science, 3.668
University of Massachusetts Boston 2009 — 2012
BA, History, Anthropology, Education, 3.248
Blue Cross Blue Shield of Massachusetts April 2014 - Present
Steward Health Care March 2012 - April 2014
Neighborhood Health Plan of Rhode Island June 2009 - August 2011
Neighborhood Health Plan of Rhode Island January 2008 - June 2009
Lifespan June 2006 - July 2007
Blue Cross & Blue Shield of Rhode Island January 2006 - March 2006
Blue Cross & Blue Shield of Rhode Island March 2004 - January 2006
Blue Cross & Blue Shield of Rhode Island October 2002 - January 2004
Receivable Strategies, LLC April 2002 - August 2002
Capital BlueCross January 1998 - January 2001
Skills
CPT, Claim, ICD-9, Credentialing, Physicians, Home Care, Medicare, Medical Billing, Medical Terminology, EMR, Managed Care, Medical Coding, Health Insurance, Medicaid, Analysis, Auditing
Education
Southern New Hampshire University 2013 — 2017
B.S, Health Care Management, 3.8
American Academy of Professional Coders 2010 — 2010
CPC ICD10CM Proficient, Medical Insurance Coding Specialist/Coder
Rhode Island Hospital – School of Diagnostic Imaging 2006 — 2006
Certificate, Radiologic Technology Assistant
UnitedHealth Group May 2015 - Present
Cognizant Technology Solutions September 2014 - February 2015
CNSI July 2012 - August 2014
Blue Cross Blue Shield of Massachusetts February 2012 - June 2012
CSC May 2011 - December 2011
MVP Health Care April 2010 - March 2011
Farmers Insurance October 2008 - September 2009
Gaja Youth Club April 2005 - July 2006
Skills
SDLC, Quality Center, Requirements Analysis, User Acceptance Testing, PL/SQL, Data Warehousing, JIRA, Toad 9.0, Oracle SQL Developer, Agile Methodologies, Environmental Science, Oracle, Visio, FACETS, eCAMP, HEALTHACRE, Gender Equality, water fall methodologies, Integrated Water..., QC-ALM, MMIS, Scrum Sprint, Test Planning, Test Scenarios, Test Scripts, RQM
Education
Salem International University 2007 — 2008
MBA, International Business
Trubhuvan Universtiy 2001 — 2003
M.Sc Environmental Science, Water Resources
Capital Blue Cross August 2005 - Present
Choicelinx Corporation July 2000 - July 2005
Blue Cross Blue Shield of Massachusetts December 1996 - July 2000
Healthsource, Inc. November 1990 - December 1996
Skills
Medicare, Benefits Administration, Health Insurance, Insurance, Medicare Part D, Management Consulting, Strategic Planning, Employee Benefits, Managed Care, Brokers, Healthcare, Disability Insurance, Team Building, Health Policy, Medicaid, HIPAA, Claim, Health Savings Accounts
Education
Southern New Hampshire University
Neighborhood Health Plan July 2013 - Present
Blue Cross Blue Shield of Massachusetts February 2013 - June 2013
Curriculum Associates July 2012 - February 2013
Wayfair July 2011 - June 2012
Jim Milke Copywriting November 2009 - June 2011
Cross Country Automotive Services June 2006 - July 2009
Jim Milke Copywriting September 2000 - June 2006
Hill Holliday Interactive / Zentropy Partners March 1998 - November 2000
Bronner Slosberg Humphrey 1996 - 1997
Weiss Whitten Stagliano 1992 - 1995
Skills
Copywriting, Email Marketing, Advertising, Interactive Marketing, Integrated Marketing, Web Content, Web Marketing, Content Management, Content Strategy, Content Development, Content Writing, Branded Content, Online Advertising, Web Design, Creative Strategy, Public Relations, Corporate Communications, Art Direction, CRM, Product Marketing, Direct Mail, Creative Direction, Digital Strategy, Digital Marketing, B2B, Direct Marketing, Interactive Advertising, Digital Media, Brand Development, Online Marketing, Google Analytics, User Experience, SEO, Corporate Branding
Education
School of Visual Arts 1991 — 1993
Advertising
University of Vermont 1984 — 1988
BA, Economics, French
Université Nice Sophia Antipolis 1986 — 1987
Economics, French
Blue Cross Blue Shield of Massachusetts August 2013 - Present
BBK Worldwide May 2012 - August 2013
Old Colony YMCA December 2010 - December 2012
Beacon Partners January 2012 - May 2012
Beacon Partners January 2011 - January 2012
Staples September 2009 - January 2011
Blue Cross Blue Shield of Massachusetts June 2008 - August 2008
Skills
Healthcare, Healthcare Management, Health Communication, Public Speaking, Sales Process, Healthcare Marketing, Social Media Marketing, Social Media, Creative Writing, Writing Skills, Proposal Writing, Proposal Preparation, Proposal Coordination, Deltek, SharePoint, Outlook, Word, PowerPoint, Excel, Personal Training, Customer Service, Time Management, Able To Multi-task, Marketing, Editing, Facebook, Health Literacy, Management, Social Marketing, Blogging, Copy Editing, Microsoft Office, Data Analysis, Newsletters, Marketing Communications, Social Networking, Technical Writing, Community Outreach, Leadership, ACSM, Public Health, Budgets, Health Education, Research, Proofreading, Writing
Education
Seton Hall University School of Law 2015 — 2017
Master’s Degree
Emerson College 2010 — 2012
Master of Arts (MA)
American Academy of Personal Training 2010 — 2010
Certified Personal Trainer
The University of Connecticut 2005 — 2009
Bachelor of Science (BS)
Brockton High School 2001 — 2005
Dana-Farber Cancer Institute March 2015 - Present
Blue Cross Blue Shield of Massachusetts June 2009 - March 2015
Codman Square Health Center November 2013 - April 2014
Beth Israel Deaconess Medical Center September 2008 - May 2009
Simmons College - School of Social Work September 2006 - May 2009
Simmons College - School of Management 2006 - 2007
M.E.D.A. Inc January 2005 - August 2006
Skills
Nonprofits, Prevention, Program Management, Program Development, Community Outreach, Healthcare, Social Services, Non-profits, Customer Service, Leadership, Management
Education
Simmons College 2006 — 2009
MSW, Social Work
Simmons College - Simmons School of Management 2006 — 2007
MBA, Business
Wellesley College 2001 — 2004
Bachelor's Degree, Women's Studies
Blue Cross Blue Shield of Massachusetts July 2014 - Present
Blue Cross Blue Shield of Massachusetts June 2013 - July 2014
YMCA of Greater Nashua November 2011 - May 2013
South Shore YMCA May 2006 - November 2011
Southern New Hampshire University September 2008 - May 2011
Skills
Talent Acquisition, Reporting & Analysis, Human Resources, Management, Managing Database, Supervisory Skills, Customer Service, Billing Systems, Accounts Receivable, Customer Acquisition, Office Administration, Coordinating Events, Press Releases, Schedules, Volunteer Management, Data Entry, Event Planning, Time Management, Program Management, Public Speaking, Training, Recruiting
Education
Southern New Hampshire University 2011 — 2013
Master of Science (M.S.), Organizational Leadership
Southern New Hampshire University 2011 — 2013
Graduate Certificate, Human Resource Management
Southern New Hampshire University 2008 — 2011
Bachelor of Science (B.S.), 3 Year Honor Program - Business Administration
CVS Health July 2011 - Present
BCBSRI December 2008 - July 2011
US Navy Reserves 1987 - 2010
Bridge Technical Solutions Inc. June 2008 - December 2008
SUPERVALU 2005 - 2007
Blue Cross Blue Shield of Massachusetts 2001 - 2005
US Navy (Recalled to Active duty) 2001 - 2003
Skills
CISSP, Information Security, DoD, Healthcare, Security, Leadership, Network Security, Enterprise Architecture, Integration, Program Management, PMP, Vulnerability Assessment, Computer Security
Education
Southern Illinois University, Carbondale 2001 — 2003
Bachelor of Science, Workforce Education
Blue Cross Blue Shield of Massachusetts August 2013 - Present
T. Rowe Price September 2011 - August 2013
Tata Consultancy Services January 2010 - September 2011
AT&T 2008 - 2011
Tata Consultancy Services December 2004 - December 2009
Skills
ETL, Informatica, Data Warehousing, SDLC, Data Modeling, Oracle, Requirements Analysis, SOA, Unix Shell Scripting, PL/SQL, Teradata, Unix, Business Intelligence, Data Warehouse..., Performance Tuning, Requirements Gathering, Software Project..., Data Integration, Data Migration, Erwin, Business Objects, DB2, SQL, Dimensional Modeling, Database Design, Microsoft SQL Server, Agile Methodologies, Shell Scripting, Splunk, Hadoop, Apache Pig, Hive, Informatica MDM, Big Data, Apache Spark, Python, Scala, Machine Learning, PySpark, NumPy, MLlib, Big Data Analytics, Artificial Intelligence, Data Mining, Distributed Systems, Data Analysis, Time Series Analysis, Cloud Computing, Data Science
Education
Sri Krishnadevaraya University 2001 — 2003
M.Sc, Information Systems
Sri Venkateswara University 1998 — 2001
B.C.A, Computer Applications
Simmons College September 2015 - Present
Simmons College August 2014 - Present
Simmons PRSSA September 2014 - Present
Simmons Voice November 2014 - Present
Blue Cross Blue Shield of Massachusetts May 2015 - August 2015
Girl Scouts of Eastern Massachusetts January 2015 - May 2015
Simmons Honors Liaison September 2014 - May 2015
Simmons College Honors Program June 2014 - May 2015
Business Management Liaison September 2013 - January 2015
Dolly's Nursery School and Summer Day Camp July 2011 - August 2014
Skills
Public Speaking, Time Management, Event Planning, Social Networking, Microsoft Word, Communication Skills, Microsoft Office, PowerPoint, Microsoft Excel, Facebook, Sales, Organization Of Events, Donor Solicitation, Major Donor Cultivation, Marketing Communications, Non-profit Fund...
Education
Simmons College - Simmons School of Management 2013 — 2017
Business Management Public Relations Marketing and Communications
Hingham High School 2009 — 2013
Centene Corporation December 2013 - Present
Circle Surrogacy and Egg Donation November 2012 - December 2013
Circle Surrogacy and Egg Donation January 2012 - November 2012
Village Fertility Pharmacy 2006 - 2011
Blue Cross Blue Shield of Massachusetts 2002 - 2006
Skills
Customer Relations, New Business Development, Sales Support, Client Development, Marketing, Account Management, Social Media, Provider Relations, Managed Care, Healthcare Management, Customer Service, Healthcare, Infertility, Fertility, Seminars, Educational Outreach, Partner Management, Building Relationships, Sales Operations, Stress, Training, Management, Pharmacy, Reproductive Health, Reproductive..., Research, Women's Health, IVF, Surrogacy, Donors, Business Development, Leadership, Sales, Strategic Planning
Education
Springfield College
Sports Management, Finance
Metrowest Eldercare Management January 2009 - Present
Metrowest Eldercare Management January 2009 - Present
VNA Care Network & Hospice January 2002 - January 2009
Newell Home Health Care 1991 - 1995
Blue Cross Blue Shield of Massachusetts 1988 - 1990
Spaulding Rehabilitation Hospital 1988 - 1988
Massachusetts General Hospital 1986 - 1988
Skills
Home Care, Case Managment, Medicare, Healthcare, Nursing, Elder Care, Hospitals, Healthcare Management, Health Education, Public Speaking, Long-term Care, Managed Care, Patient Advocacy, Mental Health, Acute Care, Wellness, End of Life, Medicine, Compassion, Palliative Care, Disease Management, Medicaid, Social Services, Treatment, Gerontology, Rehabilitation, Wound Care, Patient Safety, IV, Nursing Education, Seniors, Medical/Surgical, Alzheimer's disease, Patient Education, Utilization Management, Care Planning, Geriatric Nursing, Inpatient, Senior Services, Cpr Certified, Critical Care, Alzheimer's Care, Pediatrics, Caregiving, Clinical Research, Independent Living, Physician Relations, Aging in Place, Caregivers, Behavioral Health
Education
Simmons College 1980 — 1985
BSN, nursing
Melrose Public Schools August 2010 - Present
Blue Cross Blue Shield of Massachusetts June 2008 - September 2008
Skills
Literacy, PowerPoint, Microsoft Office, Classroom, Teaching, Elementary Education, Differentiated..., Smartboard, Classroom Management, Lesson Planning, Social Studies, Tutoring, Educational Technology, Social Media, Language Arts
Education
Salem State College 2005 — 2009
Bachelors, Education, American Studies
Salem State College
Masters, Elementary Education
Executive Office of Health and Human Services, Commonwealth of Massachusetts June 2014 - Present
DentaQuest July 2012 - March 2013
Compliance Programs and Solutions July 2009 - July 2012
Blue Cross Blue Shield of Massachusetts June 2006 - July 2009
Partners Healthcare, Inc. October 1998 - April 2003
Skills
Medicare, Health Law, HIPAA, Medicaid, Managed Care, Health Policy, Medical Compliance, Privacy Law, Healthcare Consulting, Employee Benefits, Program Management, Health Insurance, Healthcare Industry, Security, Health Care Compliance, Legal Compliance, Healthcare, Policy, Corporate Governance, Employment Law, Healthcare Information..., Litigation Management, Claim, Ethics, Fraud, Pharmacy Benefit..., Medicare Part D, Insurance, Healthcare Management, Physicians, Healthcare Compliance
Education
Saint Louis University 1991 — 1993
LL.M., Health Law
University of Missouri-Columbia School of Law 1988 — 1991
J.D., Law
Texas Christian University 1983 — 1987
B.S.N., Nursing
First Data Corporation 2014 - Present
Perficient September 2013 - July 2014
Blue Cross Blue Shield of Massachusetts October 2013 - March 2014
MVP Health Care September 2009 - January 2013
KPMG Advisory April 2005 - September 2009
BearingPoint April 2001 - December 2004
BearingPoint June 1999 - June 2001
Skills
Quality Assurance, Telecommunications, Local Government, PMO, Healthcare IT, Consultancy Services, Management Consulting, ERP, Software Project..., Project Portfolio..., Project Execution, Project Delivery, Business Process..., Process Improvement, Project Management, Business Development, Management, Healthcare Information..., Business Process, Requirements Analysis, Requirements Gathering, Business Intelligence, Change Management, SDLC, Business Requirements, Vendor Management, Business Analysis, Software Documentation, Consulting, IT Strategy, Program Management, IT Management, Analysis, Strategy, Project Planning, Data Warehousing, Leadership, Team Leadership, Information Technology, Integration, Governance, Resource Management, MS Project, Risk Management, Visio
Education
Siena College 1993 — 1994
BA, Political Science and Economics
Blue Cross Blue Shield of Massachusetts December 2014 - Present
Blue Cross Blue Shield of Massachusetts February 2014 - December 2014
Blue Cross Blue Shield of Massachusetts July 2012 - February 2014
Best Buy August 2010 - August 2012
Boston Bruins August 2009 - January 2010
New Hampshire Fisher Cats April 2009 - August 2009
Manchester Monarchs January 2009 - May 2009
Manchester Monarchs September 2008 - January 2009
Skills
Sales, Customer Service, Inventory Management, Inventory Control, Assisting Others, Problem Solving, Leadership, Organization, Liasoning, Cold Calling, Coordination, Event Management, Event Planning, Timely Decision Making, Volunteering, Management, Time Management, Training, Microsoft Word, Customer Satisfaction, Teamwork
Education
Southern New Hampshire University 2006 — 2010
Bachelor of Science (B.S.), Business/Sport Management
Watertown High School 2002 — 2006
High School Diploma
Karassik Enterprises, LLC November 2011 - Present
Blue Cross Blue Shield of Massachusetts February 2008 - November 2010
Investors Bank and Trust Company (IBT) April 2005 - October 2007
Skills
Management, Recruiting, Interviewing Skills, Hiring, Training, Employee Orientations, HR Management, Project Management, Project Planning, Project Implementation, Budget Management, Operational Cost..., Business Analysis, Business Requirements, Team Building, Cross-cultural..., Cross-cultural Research, Cross-cultural..., Reporting & Analysis, Cost Reporting, Tax Accounting, Strategic Planning, Customer Relations, Employee Benefits, Employee Relations, Leadership, Budgets, Sales, Microsoft Excel, Microsoft Office, Marketing, Strategy, CRM
Education
Simmons College 2002 — 2004
Master's Degree, Gender & Cultural Studies, 3.9/4.0
Simmons College 1997 — 2002
Bachelor's Degree, Sociology
Raytheon July 2015 - Present
Raytheon April 2014 - July 2015
Raytheon May 2013 - April 2014
Raytheon March 2012 - May 2013
Blue Cross Blue Shield of Massachusetts March 2010 - March 2012
Skills
Financial Analysis, Access, Analysis, Data Analysis, Forecasting, Microsoft Excel, Financial Reporting, Budgets, Accounting, PowerPoint, Microsoft Word, Microsoft Office, Insurance, Strategic Planning, Healthcare, Team Building, Customer Service, Business Analysis, SAP, Process Improvement
Education
Southern New Hampshire University 2010 — 2013
Bachelor's degree
University of New Hampshire 2005 — 2009
BS, Politican Science/ Business Admin
Blue Cross Blue Shield of Massachusetts May 2015 - Present
Citizens Bank November 2013 - April 2015
Blue Cross Blue Shield of Massachusetts February 2012 - November 2013
Kaiser Permanente August 2011 - January 2012
BMA Corp May 2007 - June 2011
Skills
SDLC, Visio, Business Analysis, Business Requirements, User Acceptance Testing, Access, SAS, Requirements Gathering, Requirements..., FAMS, Infrastructure, Applications..., Cognos Impromptu 7.4, NASCO, Rational Suite, MS Project, HIPAA, Requirements Analysis, SOA, Agile Methodologies, Microsoft Excel, Cognos, Waterfall, Software Documentation, Systems Analysis, Gap Analysis, Business Process, Lotus Notes, Analytics
Education
University of Wisconsin-Stout 2005 — 2007
Bachelor of Science (BS)
Southeast Missouri State University - Harrison College of Business
MBA (Not Completed)
New England Baptist Hospital March 2014 - Present
Boston Children's Hospital March 2013 - January 2014
Blue Cross Blue Shield of Massachusetts March 2009 - March 2013
Caritas Norwood Hospital July 2008 - September 2010
Brigham and Women's Hospital October 2006 - February 2008
Skills
Healthcare, Hospitals, Customer Service, Healthcare Information..., Patient Safety, EMR, HIPAA, Leadership, Nursing, Management, Interqual, Sorian, CPOE
Education
Simmons College
Bachelor of Science (BS)
John Hancock Financial Services 2010 - 2013
John Hancock Financial Services 2004 - 2013
John Hancock Financial Services 1993 - 2004
John Hancock Financial Services 1986 - 1993
Blue Cross Blue Shield of Massachusetts 1981 - 1986
Skills
Strategic HR, Trusted Business Partner, Total Rewards, Strategic Partnerships, Creative Problem Solving, Strategy Execution, Team Leadership, Talent Developer, Community Engagement, Employee Wellness, Strategic Communications, Messaging
Education
Salem State University 1977 — 1981
Bachelor of Science (BS) (magna cum laude), Political Science and Government
Blue Cross Blue Shield of Massachusetts April 2012 - Present
Blue Cross Blue Shield of Massachusetts 2006 - May 2012
The Occasions Group October 2003 - October 2006
Skills
Healthcare Marketing, Brand Development, Integrated Marketing, Multi-channel Marketing, Marketing Communications, Account Management, Marketing..., Direct Mail, Online Marketing, Direct Marketing, Creative Direction, Email Marketing, Brand Awareness, Brand Communication, Company Branding, Interactive Marketing, Strategic Communications, Online Branding, Market Research, Business Strategy, Client Service, Filemaker Pro, Entourage, Microsoft Office, Healthcare, Leadership Development, Project Management, Marketing, Marketing Strategy, Segmentation, Brand Management, Advertising, Market Planning
Education
University of Massachusetts Boston 2013 — 2014
Emerging Leaders Program
Simmons College - Simmons School of Management 2008 — 2010
MBA
St. Cloud State University 1999 — 2003
Bachelor of Science, Marketing
Blue Cross Blue Shield of Massachusetts October 2014 - Present
Blue Cross Blue Shield of Massachusetts September 2011 - Present
Weymouth Adult Education January 2014 - June 2014
Blue Cross Blue Shield of Massachusetts 2007 - 2014
Blue Cross Blue Shield of Massachusetts 2007 - 2014
Blue Cross Blue Shield October 2009 - November 2011
Blue Cross Blue Shield August 2007 - October 2009
Verizon July 2006 - August 2007
American Student Assistance September 2005 - July 2006
City Lights Electrical Company September 2001 - May 2005
Skills
Leadership, Cross-functional Team..., Call Centers, Insurance, Customer Service, Health Insurance, Data Analysis, Customer Satisfaction, Healthcare, Business Analysis, Microsoft Excel, Associate Development, Project Management, Managed Care, Employee Benefits, Coaching, Marketing, Public Speaking, Motivation, Customer Analysis, Employee Engagement, Microsoft Office, Process Improvement
Education
Salem State College 1999 — 2003
B.A. in Public Relations, Candidate, Public Relations
MVP Health Care July 2010 - Present
MVP Health Care September 2007 - July 2010
Blue Cross and Blue Shield of MA 2005 - 2007
Blue Cross and Blue Shield of MA 2004 - 2006
Blue Cross Blue Shield of Massachusetts June 2000 - March 2004
Tufts Health Plan 1998 - 2000
EmblemHealth January 1996 - October 1997
Kaiser Permanente (Community Health Plan) August 1991 - January 1996
Skills
Business Planning, Marketing, Integration, Leadership, Business Development, Health Insurance, Strategy, Medicare, Managed Care, Medicaid, Healthcare Industry, Insurance, Project Planning, Employee Benefits, Benefits Administration, Business Process..., Program Management, Provider Relations, Product Marketing, Strategic Planning, Customer Retention, Healthcare, Sales, Management
Education
Skidmore College 1986 — 1990
BA, Business
The Sage Colleges-Sage Graduate School
Masters in Health Care Admin
K Square Consulting July 2014 - Present
FSH/Mayo June 2001 - 2014
Mayo Clinic Health System in La Crosse 2001 - 2014
Health Tradition Health Plan 2001 - 2014
ACMQ February 2011 - February 2013
Qualchoice of VA and UVa Med School 1997 - 2000
Blue Cross Blue Shield of Massachusetts 1994 - 1997
BCBSMA 1992 - 1997
Skills
Healthcare Management, Healthcare Information..., Informatics, Managed Care
Education
State University of New York Downstate Medical Center College of Medicine 1972 — 1976
MD, medicine
Fresenius Medical Care May 2012 - Present
Neighborhood Health Plan August 2009 - May 2012
Massachusetts Department of Public Health 2007 - 2009
Massachusetts Behavioral Health Partnership (MBHP) 2003 - 2007
Massachusetts Behavioral Health Partnership 1999 - 2003
Harvard Pilgrim Health Care 1997 - 1999
Blue Cross Blue Shield of Massachusetts 1993 - 1996
Skills
Quality Management, Managed Care, Healthcare, Strategic Planning, Contract Management
Education
Emma Willard School 1973 — 1976
Cum Laude
Simmons College
MS
University of Massachusetts, Amherst
Blue Cross Blue Shield of Massachusetts 1998 - Present
Cognex Corporation August 1997 - May 1998
Philip Johnson Associates March 1996 - April 1997
Decision Resources March 1995 - September 1995
Addison-Wesley Longman September 1986 - March 1995
Skills
Content Development, Newsletters, Editing, Program Management, Strategic Planning, Project Management, Internal Communications, Leadership, Research, Healthcare, Corporate Communications, Strategic Communications, Training
Education
Simmons College 1996 — 1999
M.S., Communications Management
Washington University in St. Louis 1982 — 1986
AB cum laude, English, History
blue cross blue shield of mas May 2009 - Present
Blue Cross Blue Shield of Massachusetts May 2001 - June 2009
Blue Cross Blue Shield of Massachusetts May 1998 - May 2001
Skills
Insurance, Customer Service, Management, Health Insurance, Leadership, Training, Underwriting, Microsoft Office, Team Building
Education
Salem State University 1994 — 1998
Bachelor of Business Administration (BBA), Business Administration and Management, General
Blue Cross Blue Shield of Massachusetts February 1989 - Present
Skills
USA HOCKEY - Coaching..., Coaching, Cross-functional Team..., Management, Leadership, Testing, Process Improvement, Business Analysis, Quality Assurance, Insurance, Vendor Management, Business Process..., Analysis, Change Management, Program Management, Project Management, Risk Management, Health Insurance, Data Analysis, Performance Management, SDLC, Requirements Gathering, Requirements Analysis, Business Process, Agile Methodologies
Education
Saint Mary's University 1983 — 1984
International Marketing and Commerce
Blue Cross Blue Shield of Massachusetts August 2013 - Present
Consumer United May 2013 - May 2013
Kaiser Permanente March 2009 - January 2013
Cisco June 2008 - October 2008
Postini June 2007 - August 2007
BlueRoads July 2006 - August 2006
Postini December 2005 - January 2006
Skills
Business Analysis, Visio, Project Management, Microsoft Office, Cross-functional Team..., SQL, Databases, Program Management, Data Analysis, Salesforce.com, Integration, CRM, SaaS, ITIL v3 Foundations..., Change Management, Customer Service, Software Documentation
Education
San Jose State University 2005 — 2008
Bachelor of Science (BS), Business Administration, Management Information Systems
Blue Cross Blue Shield of Massachusetts March 2015 - Present
Associated Early Care and Education July 2011 - January 2014
UMass Dartmouth September 2011 - May 2012
Boston City Hall May 2010 - August 2010
Boston City Hall March 2010 - August 2010
Boston College September 2009 - December 2009
Anai's Family Child Care June 2006 - August 2009
Skills
Microsoft Office, Public Speaking, Apple Safari, Macintosh Applications, Apple OS, Customer Service, Organization, Community Outreach, Nonprofits, Event Planning, Fundraising, Research, Program Development
Education
University of Massachusetts Dartmouth 2010 — 2014
Bachelor, Liberal Arts, Political Science and Philosophy
Fenway High School 2006 — 2010
Georgetown University College Preparatory Program Summer 2009 2009 — 2009
Skidmore College 2008 — 2008
Summer college
Blue Cross Blue Shield of Massachusetts September 2012 - Present
Healthrageous, Inc. August 2010 - July 2012
Health Dialog July 2007 - August 2010
Crimson Health Solutions 2006 - 2007
Dana-Farber Cancer Institute 1998 - 2007
Skills
Leadership, Healthcare, Strategic Planning, Healthcare Information..., Management, Managed Care, Program Management, Process Improvement, Healthcare Management
Education
Springfield College 1995 — 1997
Master of Science, Health Promotion and Wellness Management
Wheaton College (MA) 1987 — 1991
Bachelor of Arts, Psychology and Health
Freelance Web Developer July 2013 - Present
Boston Financial Data Services November 2013 - August 2014
Blue Cross Blue Shield of Massachusetts December 2012 - June 2013
John Hancock Life Insurance Company (U.S.A.) May 2012 - October 2012
Novartis December 2011 - February 2012
Convention Data Services February 2010 - October 2011
Streamteam.com May 2007 - February 2010
Skills
Website Development, Front End Developers, PHP, CSS3, JavaScript, HTML 5, Microsoft SQL Server, MySQL, jQuery, ASP
Education
SUNY Oswego 2005 — 2008
Information Science, Information Science/Studies
Blue Cross Blue Shield of Massachusetts September 2015 - Present
Suffolk University November 2013 - August 2015
Boston Children's Museum July 2012 - November 2013
Boston Children's Museum June 2010 - June 2012
Skills
Nonprofits, Event Planning, Community Outreach, Fundraising, Research, Program Development
Education
Suffolk University - Sawyer Business School 2015 — 2017
Master of Public Administration (M.P.A.), State and Local Government
Suffolk University 2014 — 2015
Bachelor of Arts (BA), American Government and Politics (United States)
Spelman College 2008 — 2010
Political Science and Government
Strategic Benefit Advisors, Inc. 2004 - Present
Mercer Human Resource Consulting 2002 - 2004
Blue Cross Blue Shield of Massachusetts 2000 - 2002
MVP Health Care 1998 - 2000
Education
State University of New York College at Oneonta 1993 — 1997
BS, Economics
LabCorp May 2012 - Present
Self 2003 - Present
Brogan & Partners March 2009 - May 2011
AICPA January 2008 - July 2008
Blue Cross Blue Shield of Massachusetts March 2004 - August 2007
Ambit Press / Minuteman Press of Cambridge 1998 - 2003
Strasser Hardware November 1994 - December 1997
Simpson College Office of Public Relations September 1990 - May 1994
Skills
InDesign, Illustrator, Brochures, Adobe Acrobat, Advertising, Newsletters, Photoshop, Direct Mail, QuarkXPress, Logo Design, Dreamweaver, Photography, User Interface Design, Multimedia, Graphic Design
Education
Simpson College 1990 — 1994
Bachelor of Arts (BA), Graphic Design
Bentley University August 2014 - Present
Coaching For Change, Inc. January 2014 - May 2014
Stonehill College Economics Department September 2013 - May 2014
Stonehill Undergraduate Research Experience May 2013 - August 2013
La Fantina (scuola secondaria) & Kindergarten (scuola primaria) January 2013 - May 2013
Center for Nonprofit Management at Stonehill College September 2012 - December 2012
Blue Cross Blue Shield of Massachusetts May 2012 - August 2012
Let's Get Ready January 2012 - May 2012
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Google Docs, Customer Service, Event Planning, Data Entry, Organization, Time Management, Fundraising, Volunteer Management, Nonprofits, Research, Social Networking
Education
Stonehill College 2010 — 2014
Bachelor of Arts (B.A.), Economics, Sociology
Richmond University - Florence Study Center
Education Internship
Danvers High School 2006 — 2010
Blue Cross Blue Shield of Massachusetts July 2012 - Present
Partners Harvard Medical International August 2008 - June 2012
Consulate General of Ireland June 2007 - August 2008
Massachusetts State House June 2006 - August 2006
Skills
International Project..., Strategy, Program Management, Organizational..., Project Management, Process Improvement, Management Consulting, Healthcare, Change Management
Education
Simmons School of Management 2013 — 2015
Master of Business Administration (MBA), Health Care Administration/Management
Union College 2004 — 2008
BA, Political Science
Southern New Hampshire University November 2014 - Present
Southern New Hampshire University March 2014 - November 2014
Southern New Hampshire University August 2011 - March 2014
Londonderry School District August 2001 - August 2011
Fremont School District August 1998 - June 2001
Independent Contractor 1993 - 1998
Blue Cross Blue Shield of Massachusetts 1990 - 1992
Blue Cross Blue Shield of Massachusetts 1989 - 1990
Blue Cross Blue Shield of Massachusetts 1986 - 1989
Skills
Highly skilled in all..., In-depth knowledge of..., Thorough understanding..., Strong Customer Service..., Decision Making/Problem..., Excellent Communication..., Flexible & Accommodating, Strict Confidentiality, Meticulous Attention to..., Microsoft Excel, Management, Human Resources, Data Entry, Budgets, Payroll, Account Reconciliation, Accounting, Accounts Payable, Administrative..., Invoicing, SAP, Employee Benefits, Process Scheduler, Microsoft Office, Administrative...
Education
Southern New Hampshire University 2012 — 2016
Bachelor of Business Administration (BBA), 3.9 GPA
Katharine Gibbs School 1983 — 1984
Certificate, One Year Advanced Secretarial Program
Lynn Classical High School 1980 — 1983
Diploma, College Prep / Business
Building Engines, Inc. March 2015 - Present
Skyword Inc. November 2012 - January 2015
Chiefspace Creative LLC November 2004 - July 2013
Navisite December 2011 - October 2012
Houghton Mifflin Harcourt Publishing Company September 2008 - November 2011
Blue Cross Blue Shield of Massachusetts August 2007 - September 2008
GetConnected, Inc. June 2006 - August 2007
Houghton Mifflin Company December 1999 - June 2006
Sentry Insurance 1995 - 1996
Skills
Cloud Computing, SaaS, SDLC, Active Directory, Disaster Recovery, Data Center, SAN, OpenDS, Windows Server, Unix, System Administration, Architecture, Security, Network Security, Virtualization, Apache, Integration, Linux, Cisco Technologies, VPN, Storage Area Networks, Cluster, VMware Infrastructure, Microsoft SQL Server, Networking, VMware ESX, VMware, Windows, DNS, Operating Systems, Solaris, High Availability, Enterprise Architecture, System Deployment, Red Hat Linux, Architectures
Education
University of Massachusetts Lowell 2001 — 2004
Pursuing Bachelor of Science, Information Technology: Business Minor
Santa Fe Community College 1987 — 1990
Associate of Arts, Liberal Arts
Blue Cross Blue Shield of Massachusetts November 2011 - Present
Draco Insurance Solutions, Inc March 2009 - February 2011
Lighthouse Insurance Agency February 2009 - March 2009
Teradyne November 2007 - December 2008
Beth Israel Deaconess Medical Center June 2006 - October 2007
Teradyne November 2002 - June 2006
Teradyne, Inc March 2000 - November 2002
Parsons Brinckerhoff January 1987 - March 2000
Skills
Software Project..., Process Improvement, Program Management, Business Process..., Infrastructure Projects, Financial Management, Budgeting, Training & Development, Release Management, Budgets, Business Analysis, Cross-functional Team..., Managerial Finance, Employee Training, Infrastructure, IT Management, Project Portfolio..., Project Planning, Business Process, Project Management, Change Management, Team Building, Leadership, Management, Agile Methodologies, Start-ups, PMP, Integration, MS Project, Databases
Education
University of Massachusetts, Amherst 1984 — 1987
MSCE, Geotechnical Engineering
Smith College 1980 — 1984
BA, Geology
BHS
Commonwealth Care Alliance May 2013 - Present
Health New England March 2011 - June 2013
Health New England July 2009 - March 2011
Health New England 2005 - 2009
Blue Cross Blue Shield of Massachusetts 2004 - 2005
Blue Cross Blue Shield of Massachusetts 1995 - 2004
VNA of Boston 1993 - 1995
Spaulding Rehabilitation Hospital 1987 - 1993
Skills
Managed Care, Disease Management, Utilization Management, Health Insurance, Case Managment, Healthcare, Healthcare Management, Oncology, Health Policy, Medicaid, Nursing, Medicare, Case Management, Behavioral Health, HMO, Healthcare Information..., Insurance, Access
Education
Salve Regina University 1984 — 1987
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Salve Regina University
Blue Cross Blue Shield of Massachusetts September 2015 - Present
Blue Cross Blue Shield of Massachusetts March 2009 - September 2015
Blue Cross Blue Shield of Massachusetts July 2007 - March 2009
Blue Cross Blue Shield of Massachusetts April 2005 - July 2007
Blue Cross Blue Shield of Massachusetts September 2002 - April 2005
Blue Cross Blue Shield of Massachusetts April 2001 - September 2002
Blue Cross Blue Shield of Massachusetts December 1997 - April 2001
Blue Cross Blue Shield of Massachusetts January 1995 - December 1997
Skills
Process Improvement, Leadership, Health Insurance, Pharmacy, Medicare, Healthcare, Medicaid, Insurance, Managed Care, Provider Relations, Healthcare Consulting, Utilization Management, Disease Management, Employee Benefits, PPO, Program Management, Pharmacy Benefit..., Healthcare Information..., Healthcare Management, Health Policy, Healthcare Industry, Operations Management, Medicare Part D, Pharmaceutical Industry, Strategic Planning, Management, Vendor Management, HIPAA
Education
Saint Anselm College
BA, Politics
Cynosure, Inc. January 2015 - Present
Harvard Pilgrim Health Care September 2014 - January 2015
Blue Cross Blue Shield of Massachusetts June 2012 - June 2014
Harvard Pilgrim Health Care October 2011 - June 2012
Blue Cross Blue Shield of Massachusetts May 2008 - June 2009
Blue Cross Blue Shield of Massachusetts September 2007 - June 2009
Beth Israel Deaconess Medical Center February 2001 - July 2007
Human Resources International 1999 - 2000
Trilogic 1997 - 1999
Skills
Onboarding, Talent Acquisition, Employee Relations, Applicant Tracking..., College Recruiting, Talent Management, Interviewing Skills, Internet Recruiting, Employee Benefits, Recruiting, Global Talent..., HRIS
Education
State University of New York College at Plattsburgh 1988 — 1990
State University of New York College at Cobleskill 1986 — 1988
Blue Cross Blue Shield of Massachusetts December 2012 - Present
Fidelity Investments November 2006 - September 2012
John Hancock 1999 - 2006
Electric Insurance Company 1990 - 1997
Skills
MS Project, Excel,..., SharePoint, Spaces, SDLC and Agile project..., SDLC, MS Project, Visio, Agile Project Management, SharePoint, Project Management, Information Technology, Management, Business Process..., Integration, Analysis, Cross-functional Team..., Operations Management, Project Portfolio...
Education
Salem State College 1985 — 1991
MBA, Master of Business Administration
Blue Cross Blue Shield of Massachusetts July 2014 - Present
BCBSMA February 2011 - July 2014
BCBSMA March 2009 - February 2011
ARAMARK 2006 - March 2009
LoJack 2000 - 2006
Lexington Insurance 1998 - 2000
Gillette 1998 - 1998
Skills
Employee Relations, Employee Engagement, Talent Management, Coaching, Organizational..., Organizational..., Workforce Planning, Change Management, Project Planning
Education
State University of New York College at Fredonia 1994 — 1998
Simmons College May 2013 - Present
Simmons College November 2007 - May 2013
Simmons College November 2004 - November 2007
Simmons College November 1998 - November 2004
Sean Fogarty Bookseller 1997 - 1998
Rayham Marketplace Antiques 1994 - 1998
Blue Cross Blue Shield of Massachusetts 1992 - 1997
Comfort Suites 1989 - 1991
Skills
Research, Databases, Higher Education, Volunteer Management, Grant Writing, Data Entry, Community Outreach, Training, Nonprofits, Fundraising, Data Analysis, Program Development, Editing, Leadership, Public Speaking, Raiser's Edge, Student Affairs, Stewardship, Event Planning
Education
Southern New Hampshire University 1984 — 1988
BS, Hotel/Restaurant Management
Tufts Health Plan 2008 - Present
Blue Cross Blue Shield of Massachusetts 2005 - 2008
Harvard Pilgrim Health Care 1995 - 2005
Skills
Cross-functional Team..., Healthcare, Negotiation, Physicians, Leadership, Program Management, Health Insurance, Hospitals, Medicare, Strategy, Managed Care, Medicaid, PPO, Contract Negotiation, Process Improvement, HIPAA, Healthcare Management
Education
Salem State University
B.S., Business Administrtion
Suffolk University
M.Ed.
Suffolk University
M.Ed.
Blue Cross Blue Shield of Massachusetts April 2013 - Present
Blue Cross Blue Shield of Massachusetts February 2012 - Present
Blue Cross Blue Shield of Massachusetts April 2007 - February 2012
Tufts Health Plan 2001 - 2007
Harvard Pilgrim Health Care 1995 - 2001
John Hancock Life Insurance Company (U.S.A.) 1991 - 1993
Skills
Healthcare, Health Insurance, Insurance, Managed Care, Call Centers, Knowledge Sharing, Process Improvement, Management, Strategy, Call Center, Mentoring
Education
Salem State College 1987 — 1991
Bachelor of Science (BS), Business Administration, Management and Marketing
Connolly, LLC January 2013 - Present
Connolly, LLC October 2015 - Present
Blue Cross and Blue Shield of Vermont June 2015 - Present
Connolly, LLC June 2015 - October 2015
Connolly, LLC April 2014 - June 2015
Blue Cross Blue Shield of Massachusetts April 2014 - April 2015
Connolly, Inc. January 2012 - April 2014
Toys R Us January 2011 - April 2014
CVS Caremark Corporation August 2008 - April 2014
Staples March 2004 - April 2014
Skills
Profit Recovery..., Process Improvement, Management Consulting, Data Analysis, Data Recovery, Internal Audit, Auditing, Financial Reporting, Business Process..., Accounting
Education
Siena College 1994 — 1997
BA, Economics
Wahconah Reg HS 1990 — 1993
Blue Cross Blue Shield of Massachusetts June 2014 - Present
Blue Cross Blue Shield of Massachusetts July 2013 - June 2014
LeapFrog Systems September 2011 - July 2013
Partners HealthCare February 2011 - September 2011
Overture Partners, LLC February 2011 - September 2011
Genzyme April 2009 - February 2011
netPolarity, Inc April 2009 - February 2011
Outcome Sciences, Inc February 2008 - April 2009
Eliassen Group November 2007 - February 2008
The Angiogenesis Foundation February 2006 - November 2007
Skills
Cross-functional Team..., Vendor Management, Project Management, Quality Assurance, Clinical Trials, Project Planning, EDC, Clinical Data Management, Management, Clinical Research, CRO, Training, Access, Databases, Budgets
Education
Southern Connecticut State University 2000 — 2002
MPH, Public Health
Worcester State University 1993 — 1997
BS, Psych
Blue Cross Blue Shield of Massachusetts January 2012 - Present
Blue Cross Blue Shield of Massachusetts 2001 - 2011
FleetBoston Financial 2000 - 2001
Chadwick Martin Bailey 1998 - 2000
Skills
Marketing Strategy, Competitive Analysis, Analysis, Primary Research, Survey Design, Managed Care, Customer Insight, Project Management, Quantitative Research, focus groups
Education
Simmons College 1993 — 1997
Bachelor of Arts (B.A.), Economics and Journalism
Takeda Pharmaceuticals April 2015 - Present
Sanofi September 2013 - February 2015
Millennium Pharmaceuticals May 2011 - September 2013
Raytheon Integrated Defense Systems 2009 - 2011
Blue Cross Blue Shield of Massachusetts 2005 - 2007
Skills
Pharmaceutical Industry, Outlook, Clinical Trials, Biotechnology, Oncology, Clinical Development, Administrative..., Healthcare, SOP, Event Planning, Clinical Research, Sales, GCP
Education
Salem State College 1972 — 1976
Bachelor of Arts (BA), French Language and Literature
Salem State College
Blue Cross Blue Shield of Massachusetts March 2011 - Present
Blue Cross Blue Shield of Massachusetts June 2006 - March 2011
Coventry Health Care April 1997 - April 2006
Skills
Underwriting, Insurance, Health Insurance, Account Management, Employee Benefits, Commercial Insurance, Financial Risk, Claim, Reinsurance, Data Analysis, Financial Analysis, Analysis, Customer Service, Health Savings Accounts, Workers Compensation
Education
St. John's University 1989 — 1993
BA, Sociology
Blue Cross Blue Shield of Massachusetts September 2014 - Present
Blue Cross Blue Shield of Massachusetts September 2008 - September 2014
Blue Cross Blue Shield of Rhode Island August 2004 - February 2008
Care Management International 2008 - 2008
Harvard Pilgrim Health Care 1993 - 2004
Skills
Managed Care, Medicare, Health Insurance, Insurance, Strategic Planning, Healthcare Industry
Education
Simmons College 1989 — 1992
Master, Health Care Administration
Texas A&M University 1985 — 1989
Bachelor, Biology
Blue Cross Blue Shield of Massachusetts 2006 - Present
Blue Cross Blue Shield of Massachusetts May 2005 - Present
United HealthCare Services, Inc. March 2005 - April 2006
Skills
SDLC, Business Analysis, Visio, Requirements Analysis, Requirements Gathering, Management, Business Process, Analytics, Software Documentation, Data Warehousing, Vendor Management, Business Requirements, PMO, Software Project..., Enterprise Architecture
Education
Sathyabama University 1994 — 1998
BE, Computer Science
Blue Cross Blue Shield of Massachusetts October 2012 - Present
Harvard Medical School and Harvard Piligrim Health Care Institute 2010 - 2012
Skills
SAS programming, R, Statistics, Data Analysis, SAS
Education
San Diego State University-California State University 2006 — 2008
Master, statistics
Influence Central July 2014 - Present
Mom Central Consulting October 2008 - Present
Blue Cross Blue Shield of Massachusetts August 2005 - July 2008
Blue Cross Blue Shield of Massachusetts February 2005 - July 2005
Stephanie Kaufman Freelance Writing/Editing September 2003 - February 2005
Fleishman-Hillard November 1990 - August 2003
Skills
Strategy, Event Management, Corporate Communications, Business Development, Social Media Marketing, Event Planning
Education
University of Missouri-Columbia 1987 — 1988
M.A., Journalism
Saint Louis University 1983 — 1987
B.A., Political Science
Blue Cross Blue Shield of Massachusetts September 2013 - Present
Siemens Healthcare April 2009 - September 2013
KeyBank November 2005 - November 2008
KeyBank August 1998 - November 2005
Skills
Process Improvement, Quality Assurance, Business Analysis, Customer Service, Business Process, Software Documentation, Testing, User Acceptance Testing, Access, Test Planning, Management, Databases, SDLC, Integration, SAP, Cross-functional Team..., Program Management, Requirements Analysis, Analysis, Vendor Management, Requirements Gathering, Visio, Data Analysis, Business Intelligence
Education
Salem State University 1988 — 1992
Bachelors, BA
Salem State University
Fidelity Investments September 2012 - Present
Blue Cross Blue Shield of Massachusetts September 2011 - September 2012
Professional Staffing Group April 2011 - September 2011
Chris Loughran Electric July 2004 - April 2011
Fidelity Investments 1991 - 2004
Skills
Product Development, Financial Services, Vendor Management, Process Improvement, Project Management, Marketing, Visio, Business Analysis
Education
Simmons College 1987 — 1992
BA, Communication
Sharon High
Blue Cross Blue Shield of Massachusetts April 1993 - Present
Education
Simmons College 1983 — 1985
Masters, Library Science
Northeastern University November 2009 - Present
Blue Cross Blue Shield of Massachusetts 2008 - May 2009
Blue Cross Blue Shield of Massachusetts 2005 - 2008
Blue Cross Blue Shield of Massachusetts 2004 - 2005
Blue Cross Blue Shield of Massachusetts 1999 - 2004
Blue Cross Blue Shield of Massachusetts 1996 - 1999
Blue Cross Blue Shield of Massachusetts 1994 - 1996
Mount Holyoke College 1991 - 1994
First Congregational Church of South Hadley, MA 1988 - 1994
Skills
Non-profits, Research, Fundraising, Media Relations, Public Speaking, Nonprofits, Healthcare, Leadership, Strategy, Social Media, Management, Community Development, Market Research, Corporate Communications, Strategic Communications, Higher Education, Strategic Planning
Education
Smith College 1981 — 1984
AB, Economics
Yale University
M. Div, Theology and Ethics
Blue Cross Blue Shield of Massachusetts May 2012 - Present
Blue Cross Blue Shield of Massachusetts September 2010 - May 2012
Blue Cross Blue Shield of Massachusetts May 2008 - September 2010
Blue Cross Blue Shield of Massachusetts January 2004 - May 2008
Consumer Source, Inc. April 2002 - October 2003
Marriott ExecuStay July 2000 - March 2002
Oakwood Corporate Housing January 1998 - February 2000
Skills
Process Improvement, Program Management, Project Management, Strategic Planning, CRM, Training, Leadership, Project Planning, Analysis, Management, Sales, Marketing, Team Leadership, Business Process..., Policy, Insurance, Health Insurance, Healthcare, Strategy, Managed Care
Education
State University of New York College at Brockport 1982 — 1996
B.S., Psychology
MTI now Cortiva
EPIC 2006 - Present
EPIC The McCart Group February 2006 - January 2014
Principal Financial Group 2004 - 2006
CIGNA Healthcare 1999 - 2002
Aon Consulting 1995 - 1999
Blue Cross Blue Shield of Massachusetts 1985 - 1993
Skills
Sales, Underwriting, Employee Benefits, Property & Casualty..., Life Insurance, Health Savings Accounts, Insurance, Health Insurance, Account Management, Brokers, Disability Insurance, Healthcare, Sales Management, Term Life Insurance, New Business Development, HIPAA, Training, Workers Compensation, General Insurance, Benefits Administration, Selling
Education
SUNY at Brockport
Bachelor of Science (BS)
State University of New York College at Brockport
Bachelor of Science (BS), Publlic Health
Network Health 2009 - Present
Network Health 2009 - Present
Tufts Health Plan April 2008 - April 2009
Tufts Health Plan 2008 - 2009
Tufts Health Plan 2008 - 2009
Blue Cross Blue Shield of Massachusetts December 2003 - April 2008
Education
Simmons College - Simmons School of Management 1990 — 1992
Masters, Health Care Administration
Blue Cross Blue Shield of Massachusetts May 2014 - Present
Jawood, a Genpact company September 2010 - Present
Horizon Blue Cross Blue Shield of New Jersey April 2009 - December 2013
Analysts International January 1992 - September 2010
BCBSM February 1992 - March 2009
Blue Cross Blue Shield of Michigan 1992 - 2009
Skills
Business Analysis, Microsoft SQL Server, Requirements Gathering, Visio, Visual Basic, Requirements Analysis, DB2, SDLC, C++, Testing, Business Intelligence, COBOL, Data Warehousing, Process Improvement, Program Management, SharePoint, Software Project..., Systems Analysis, Vendor Management
Education
St. Clair College 1980 — 1981
Computers
University of Windsor 1978 — 1979
Computer Science
Kennedy Collegiate Institute 1973 — 1978
Massachusetts Department of Transportation July 2012 - Present
Self-Employed Independent Consulant January 1999 - July 2012
Monitor Company 1995 - 1999
Blue Cross Blue Shield of Massachusetts September 1992 - December 1994
Skills
Business Analysis, Software Project..., Project Management, Business Intelligence, SDLC, Requirements Analysis, Business Process, Integration, Visio, Business Process..., MS Project, Program Management, Strategic Planning, Management Consulting, Enterprise Software, Software Documentation, Budgets, Software Implementation, Consulting, Requirements Gathering, Microsoft Office, Negotiation, Strategy, Analysis, Change Management, Management, Problem Solving, Business Strategy, Data Analysis, Process Improvement, Financial Analysis, Access, Microsoft Excel, Project Planning, IT Strategy, PowerPoint, SharePoint, Team Leadership, Finance, ERP, IT Management, Financial Reporting, Microsoft Word, Vendor Management, Cross-functional Team..., Project Portfolio..., Project Delivery, Team Building, Managerial Finance, Cognos
Education
Skidmore College 1982 — 1986
BS, Business, Music
Skidmore College
BS, Business Administration and Management, General
HP Enterprise Services July 2014 - Present
Epsilon October 2011 - June 2014
Blue Cross Blue Shield of Massachusetts September 2010 - September 2011
HP Enterprise Services July 1999 - September 2010
Skills
SDLC, Visio, Vendor Management, Business Analysis, Requirements Gathering, Software Development, Business Requirements, Requirements Analysis, Databases, User Acceptance Testing, Cross-functional Team..., Business Intelligence, Enterprise Architecture
Education
Salem State University 1995 — 1999
Bachelor of Science (BS), Marketing
Marsh & McLennan Companies February 2015 - Present
Marsh & McLennan Agency June 2013 - Present
YMCA of Greater Boston 2002 - Present
Blue Cross Blue Shield of Massachusetts July 2010 - June 2013
Blue Cross Blue Shield of Massachusetts January 2010 - June 2013
Boston College/Boston Connects January 2008 - January 2010
Boston College/Boston Connects 2008 - 2010
Wendy Rue’s Personal Fitness January 2005 - January 2008
Family Service of Greater Boston January 2003 - January 2005
Massachusetts Caucus of Women Legislators January 2002 - January 2003
Skills
Fitness, Cpr Certified, Wellness, Program Development, Health Education, Project Management, Strategic Planning, Cross-functional Team..., Training, Community Outreach, Coaching, Employee Wellness, Staff Development, Marketing, Management, Research, Leadership
Education
Simmons College 2000 — 2002
MSW, Social Work & Urban Leadership
University of South Carolina-Columbia 1992 — 1995
BS, Athletic Training
MSW
Urban Leadership
Blue Cross Blue Shield of Massachusetts March 2008 - Present
Skills
Psychotherapy, Program Development, Nonprofits, Behavioral Health, Case Management, Mental Health, Case Managment, Clinical Supervision, Treatment, Adolescents, Community Outreach, Program Management, Group Therapy, Psychology
Education
Smith College
MSW, Social Work
Enos Healthy Baby Essentials and Enos Home Oxygen DME October 2013 - Present
Calloway Labs 2010 - October 2013
Blue Cross Blue Shield of Massachusetts July 2009 - March 2010
Blue Cross Blue Shield of Massachusetts September 2004 - June 2009
Blue Cross Blue Shield of Massachusetts 2002 - 2004
Skills
New Business Development, Contract Negotiation, Contract Management, Revenue Recognition, Managed Care, Contractual Agreements, Medicare/Medicaid..., Provider Relations, Provider Network..., Ancillary Services, Incentive Programs, Medical Billing, Legal, Claims Resolution, Health Insurance, Persuasive Speaker, Legal Writing, Cross-functional Team..., Government Contracting, Microsoft Word, PowerPoint, Microsoft Excel
Education
Suffolk University Law School 1998 — 2001
J.D.
Saint Anselm College 1994 — 1998
Bachelor of Arts (BA) History : Cum Laude
CANTON HIGH
CANTON HIGH
Blue Cross Blue Shield of Massachusetts April 2015 - Present
Blue Cross Blue Shield of Massachusetts June 2013 - April 2015
Rite Aid Pharmacy May 2013 - April 2015
Blue Cross Blue Shield of Massachusetts August 2012 - June 2013
Blue Cross Blue Shield of Massachusetts October 2011 - August 2012
Blue Cross Blue Shield of Massachusetts October 2009 - August 2012
Rite Aid Pharmacy October 2000 - October 2009
Skills
Call Centers, Insurance, Coaching, Health Insurance, Customer Service, Microsoft Word, Pharmacy, Team Building, Leadership, Healthcare, Employee Benefits, Managed Care, HIPAA, Outlook, Medicare, PowerPoint, Mentoring, Team Leadership, Claim
Education
Salem State College
Bachelor of Science, Elementary Education, Geography
Blue Cross Blue Shield of Massachusetts September 2014 - Present
Blue Cross Blue Shield of Massachusetts April 2005 - Present
Sovereign Bank October 1999 - April 2005
Skills
Insurance, HIPAA, Customer Service, Ruby, Process Improvement, Health Insurance, Healthcare, Training, Program Management, Microsoft Office, Analysis, Microsoft Word, Microsoft Excel, Outlook, Business Analysis, Risk Management, PowerPoint, SharePoint, Nehen, IDX, Logicare, uptoDate, NASCO, Security Administration, Gateway, Epic Systems, Microsoft Project, Microsoft Publisher, Meditech, Citrix, Accounts Payable, Account Reconciliation
Education
Southern New Hampshire University 2014 — 2017
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Blue Cross Blue Shield of Massachusetts May 2009 - Present
Blue Cross Blue Shield of Massachusetts May 2008 - May 2009
Blue Cross Blue Shield of Massachusetts October 2007 - May 2008
IBM October 2001 - October 2007
Skills
Software Documentation, Requirements Analysis, Business Process, Testing, Requirements Gathering, Databases, Training, Management, Leadership, Business Requirements, Insurance
Education
Saint Anselm College 1993 — 1997
Sunovion Pharmaceuticals Inc. December 2014 - Present
Pegasystems August 2014 - December 2014
Provant Health Solutions October 2012 - August 2014
Blue Cross Blue Shield of Massachusetts, Health & Wellness January 2007 - September 2012
Blue Cross Blue Shield of Massachusetts April 2005 - June 2007
Training & Communication January 2003 - January 2005
Blue Cross Blue Shield of Massachusetts January 2001 - January 2003
A.G. Edwards & Sons, Inc. June 1999 - August 2001
Saint Louis University January 1998 - January 2000
Skills
Talent Management, Succession Planning, Organizational..., Leadership, Change Management, Coaching, Onboarding, Management Consulting, Human Resources, Leadership Development, Talent Acquisition, Employee Relations, Strategy, Workforce Planning, Training, HR Consulting, Executive Coaching, Organizational..., Training and Development, Mentoring, Performance Management, Workshop Facilitation, Team Building, Career Development, 360 Assessments, Training & Development
Education
Saint Louis University 1998 — 2000
MA, Organizational Communications
Saint Louis University 1998 — 2000
M.A, Organizational Communication
University of Illinois Springfield 1996 — 1998
Bachelor Arts, Communication
University of Mass. Medical School, Center for Health Care Financing 2006 - Present
Norwood High School 2005 - 2006
Bellingham High School 2004 - 2005
Blue Cross Blue Shield of Massachusetts 2000 - 2003
American Association of Health Plans 2000 - 2000
Harvard Pilgrim Health Care, Inc. 1993 - 2000
Neighborhood Health Plan 1991 - 1993
Deloitte & Touche 1990 - 1991
Commonwealth of Massachusetts, Rate Setting Commission 1982 - 1990
Waltham Senior High School 1973 - 1980
Skills
Managed Care
Education
Simmons College - Simmons School of Management 1980 — 1981
MBA, Business
Simmons College 1969 — 1973
BA, History and Secondary Education
Blue Valley School District 1994 - Present
MidAmerica Nazarene University 2009 - Present
Middle Web 1999 - Present
Center for Teaching Quality 2005 - Present
Reflections of a Techie 2003 - Present
Powerful Learning Practices 2011 - May 2013
Scripps Clinic and Research Foundation August 1982 - 1985
Health Systems Agency for San Diego and Imperial Counties 1980 - 1982
Blue Cross Blue Shield of Massachusetts 1976 - 1980
Skills
Teachers, Teaching, Policy, Curriculum Development, Curriculum Design, Staff Development, Instructional Design, Educational Technology, Higher Education, Non-profits, Public Speaking, Elementary Education, Classroom, Educational Leadership, Research, Technology Integration, Teacher Training, Lesson Planning, K-12, Instructional Technology, Leadership, E-Learning, Grant Writing
Education
Webster University 1993 — 1996
MAT, Education
Simmons College 1973 — 1977
BA, Economics, Math, Government
SME 1970 — 1973
High school diploma, none
Blue Cross Blue Shield of Massachusetts
Skills
Insurance, Health Insurance
Education
Southern New Hampshire University 1993 — 1995
B.S., Business Administration
UnitedHealthcare April 2010 - Present
Milford Mustangs January 2014 - Present
Anne Marie House March 2010 - December 2012
Blue Cross Blue Shield of Massachusetts June 2008 - April 2010
Skills
Insurance, Health Insurance, Employee Benefits, Managed Care, coordination of benefits, Coordination of Benefits, Team Building, Strategic Planning, Customer Service, Access, Outlook, Analysis, Data Analysis, Disability Insurance, Customer Satisfaction, Process Improvement, Medicare, Management, Healthcare, Long-term Care, Benefits Administration, Vendor Management, Call Centers
Education
Southern New Hampshire University 2014 — 2016
Master of Education (M.Ed.), in progress
University of Pittsburgh 2000 — 2004
BA, English and Political Science
Vericel Corporation (formerly named Aastrom Biosciences) September 2014 - Present
Aastrom Biosciences (formerly Genzyme Biosurgery) June 2014 - September 2014
Sanofi Biosurgery (formerly Genzyme Biosurgery) April 2011 - June 2014
Genzyme Biosurgery March 2010 - April 2011
Genzyme Biosurgery September 1996 - March 2010
Blue Cross Blue Shield of Massachusetts January 1985 - September 1996
Skills
Clinical Development, Oncology, Rheumatology, FDA, Biotechnology, Clinical Research, Pharmaceutical Industry, Medical Affairs, GCP, Medical Devices, Managed Care, Pharmaceutical Sales, Drug Development, Biopharmaceuticals, Cell Therapy
Education
Simmons College
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Massachusetts 2007 - 2012
Blue Cross Blue Shield of Massachusetts 2007 - 2012
Education
Signature Healthcare Brockton Hospital School of Nursing 1974 — 1977
diploma, Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Massachusetts April 2014 - November 2014
TELEGLASS NATIONAL, INC January 2003 - December 2005
GENUITY/LEVEL April 2001 - January 2003
Verizon Wireless September 2000 - March 2001
Verizon Wireless September 1998 - August 2000
BankBoston August 1996 - September 1998
Skills
Management, Leadership, Customer Retention, Customer Satisfaction, Telecommunications, Customer Service, Networking, Customer Relations, Customer Support, Problem Solving, Microsoft Office
Education
Salem State University 1992 — 1995
Bachelor’s Degree, Business Administration and Management, General
BURDETT BUSINESS SCHOOL
Salem State University
B.S, Business Administration; Business Management
Blue Cross Blue Shield of Massachusetts April 2014 - November 2014
Teleglass National 2003 - December 2005
Skills
Customer Service, Process Improvement, Project Management, Business Analysis
Education
Salem State University 1992 — 1995
Bachelor of Science (BS), Business Administration and Management, General
Kingswood Regional High School 1984 — 1988
Graduate
Talbots Inc 2007 - 2009
Blue Cross Blue Shield of Massachusetts 2005 - 2007
KPMG US 2003 - 2005
Education
Salem State College 1993 — 1998
Bachelor of Science (BS), Geography
Blue Cross Blue Shield of Massachusetts October 2013 - Present
99 Restaurants April 2003 - December 2012
Education
Southern New Hampshire University 2012 — 2015
Bachelor of Arts (B.A.), Communication, General
Chicopee High School 1990 — 1994