Blue Cross Blue Shield of Massachusetts
Industry: Company
DescriptionBlue Cross Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. Headquarters: Boston, Massachusetts, United States CEO: Andrew Dreyfus (7 Sep 2010–) Revenue: 6.8 billion USD (2015) Founder: Blue Cross Blue Shield Association Subsidiaries: Blue Cross and Blue Shield of Massachusetts HMO Blue Inc., Blue Benefit Administrators of Massachusetts Parent organization: Blue Cross Blue Shield Association
Blue Cross Blue Shield of Massachusetts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Massachusetts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,210 Blue Cross Blue Shield of Massachusetts employees in database. Find out everything there's to know about Blue Cross Blue Shield of Massachusetts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Massachusetts Employees
ISG February 2014 - Present
Nicholas A. Consoles Insurance Agency,Inc. October 2013 - Present
Blue Cross Blue Shield of Massachusetts September 2014 - January 2015
Skills
Customer Service, Public Speaking, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Microsoft Office, Research, Social Media, Teamwork, Time Management
Education
Salem State University 2013 — 2015
Criminal Justice/Law Enforcement Administration
Fitchburg State University 2009 — 2013
Criminal Justice/Law Enforcement Administration
BlueCross BlueShield of Massachusetts November 2013 - Present
Blue Cross Blue Shield of Massachusetts July 2009 - November 2013
Blue Cross Blue Shield of Massachusetts February 2004 - July 2009
Blue Cross Blue Shield of Massachusetts April 1989 - February 2004
State Street Bank May 1986 - January 1989
Skills
Health Insurance, Managed Care, Medicare, Insurance, Provider Relations, HIPAA, Process Improvement, Business Process..., Vendor Management, Healthcare, Business Analysis, Risk Management, Claim, Leadership
Education
Fitchburg State College 1982 — 1986
BS, Business Administration, Accounting
Plymouth Carver High School
Blue Cross Blue Shield of Massachusetts May 2009 - Present
Skills
Health Insurance, Writing, Proofreading, Text Editing, Microsoft Word, Microsoft Excel, Access, Process Improvement
Education
Emmanuel College 2004 — 2008
Bachelor of Arts (BA), English Language and Literature, General
Blue Cross Blue Shield of Massachusetts November 2014 - Present
Blue Cross Blue Shield of Massachusetts July 2009 - November 2014
BJ's Wholesale Club November 2009 - August 2010
Veritude September 2008 - July 2009
UBS Securities LLC January 2005 - May 2008
Combined Jewish Philanthropies September 2003 - November 2004
Edens & Avant September 2002 - June 2003
State Street Research & Management Company July 2000 - September 2002
Wellington Management May 1997 - July 2000
Volt January 1997 - May 1997
Skills
Training, Recruiting, Event Planning, Management, PowerPoint, Budgets, Customer Service, Project Management, Marketing, Software Documentation, Administrative..., Microsoft Office, Sales, Analysis, Outlook, Access, Project Planning, Insurance, Time Management, Data Analysis, Team Building, Process Improvement, Microsoft Word, Research, Editing, Program Management, Leadership, Human Resources, Databases, Employee Relations, Vendor Management, Fundraising
Education
Fisher College 1997 — 2000
Associates, Independent Business Study
Blue Cross Blue Shield of Massachusetts January 2002 - Present
AAPC 2012 - 2013
Company Theatre Centre for the Arts 1990 - 2013
BIDMC Needham (FKA Deaconess Glover Hospital) July 1999 - October 2004
Tufts Health Plan December 1996 - July 1999
Skills
CPC,CPC-P, RN, Training Delivery, Microsoft Office, HCC Audit, CPT,HCPCS, ICD-9 coding, Medical Billing, Job Coaching, Multitasking Skills, Data Analysis
Education
Fisher College 1994 — 1998
Associate's degree, Science
Signature Healthcare Brockton Hospital School of Nursing 1994 — 1998
Diploma, Registered Nursing/Registered Nurse
Delete Blood Cancer December 2009 - June 2013
Shaker Regional School District January 2012 - April 2012
Blue Cross Blue Shield of Massachusetts 1996 - 2000
Skills
Event Planning, Community Outreach, Recruiting, Public Speaking, Research, Social Media, Community Organizing, Public Relations, Microsoft Office, Nemo, Outlook, Bone Marrow, Bone Marrow..., PowerPoint, Program Management, Healthcare, Microsoft Word, Customer Service, Microsoft Excel
Education
Mount Washington College 2012 — 2014
Criminal Justice
Fisher College 1996 — 1997
Certificate, Medical Coding and Billing
Northern Essex Community College
Health Information/Medical Records Technology/Technician
Neighborhood Health Plan May 2014 - Present
MultiPlan November 2013 - May 2014
Blue Cross Blue Shield of Massachusetts August 2013 - November 2013
Apollo International January 2011 - October 2012
Deutsches Altenheim, German Centre for Extended Care June 2011 - August 2012
KinderCare September 2009 - November 2010
Skills
Computer: Microsoft..., Healthcare: medical..., Customer Service,..., Languages:..., Trizetto, QNXT
Education
Fisher College 2012 — 2015
Bachelor of Science, Management; Healthcare Management
Boston Children's Hospital July 2013 - Present
Bikram Yoga Boston August 2013 - Present
Hamilton College August 2012 - May 2013
Hamilton College August 2012 - May 2013
Hamilton College August 2010 - May 2013
Blue Cross Blue Shield of Massachusetts June 2011 - August 2012
Pearson North America June 2010 - August 2010
Bay Cove Human Services June 2009 - August 2009
Skills
Research, Community Outreach, Facebook, Event Planning, Spanish, Networking, Psychology, Advising People, Qualitative Research, Program Evaluation, Social Networking, Marketing, SPSS, Training, Microsoft Excel, PowerPoint, Public Speaking
Education
Hamilton College 2009 — 2013
Bachelor of Arts (BA), Hispanic Studies and Psychology
Hamilton College Academic Year in Spain 2012 — 2012
Second Church In Dorchester: A Church Of The Nazarene September 2000 - Present
Catholic Charities of the Archdiocese of Boston October 2014 - Present
Blue Cross Blue Shield of Massachusetts August 2007 - August 2014
Eastern Nazarene College September 2007 - May 2014
L.I.F.E. Ministries September 2009 - January 2012
Michael Payne and Redeemed Praise July 1999 - July 2006
Skills
Community Outreach, Public Speaking, Preaching, Youth Ministry, Event Planning, Discipleship, Fundraising, Volunteer Management, Music, Leadership, Leadership Development, Microsoft Office, Social Media, PowerPoint, Research, Program Development, Curriculum Design, Customer Service, Team Building, Facebook, Church Events, Pastoral Care, Music Industry, Teaching, Biblical Studies, Editing, Curriculum Development, Public Relations, Choral, Musicians, Nonprofits, Singing, Songwriting, Coaching, Content Management, Event Management, Gospel, Higher Education, Keyboards, Mentoring, Microsoft Excel, Microsoft Word, Non-profits, Photography, Photoshop, Religion, Social Networking, Staff Development, Theology
Education
Gordon Conwell Theological Seminary 2014 — 2017
Master of Divinity (MDiv)
Eastern Nazarene College 1996 — 2001
Bachelor of Arts (BA), Theology/Theological Studies
Eastern Nazarene College
Master of Social Work (MSW), Marriage and Family Therapy/Counseling
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Blue Cross Blue Shield of Massachusetts 2007 - June 2013
Blue Cross Blue Shield of Massachusetts 1999 - 2007
Blue Cross Blue Shield of Massachusetts November 1992 - June 1999
Skills
Risk Assessment, Risk Management, Auditing, Enterprise Risk..., Insurance, Management, Information Security, Data Privacy, Program Management, IT Audit, Financial Risk, CISA, Strategy, COSO, Internal Audit, Operational Risk..., Business Process..., Training, Governance, HIPAA, Sarbanes-Oxley Act, Business Continuity, SAS70, Risk Analysis, Financial Reporting, PCI DSS, Risk Management..., Sarbanes-Oxley, Compliance, GLBA, Business Continuity..., Privacy Protection, Operational Readiness, Information Security..., Fraud
Education
Framingham State College
Bachelor's Degree, Economics: Business and Finance, Summa Cum Laude
Neighborhood Health Plan May 2014 - Present
Blue Cross Blue Shield of Massachusetts January 2004 - May 2014
New England Rehabilitation Hospital September 2001 - December 2003
Skills
Health Insurance, Disease Management, Managed Care, Healthcare, Health Promotion, Health Policy, Case Management, Employee Wellness, Medicare, Public Health, Prevention, Health Education, Behavior Change, Wellness, Employee Wellness..., Process Improvement, Leadership
Education
Framingham State College
Master of Science (MS), Food and Nutrition
University of Massachusetts, Amherst
Bachelor's degree, Sociology
MedeAnalytics Inc June 2014 - Present
Wellcentive August 2012 - June 2014
Blue Cross Blue Shield of Massachusetts January 2012 - August 2012
RiseHealth in Partnership with Boston Medical Center May 2011 - December 2011
athenahealth February 2010 - April 2011
athenahealth July 2010 - January 2011
athenahealth December 2008 - July 2009
Northeast Skin Surgery Center, LLC January 2008 - November 2008
North Florida Women's Care July 2005 - November 2008
Southern Heart Group, PA December 2004 - April 2005
Skills
Practice Management, Process Consulting, Workflow Analysis, Healthcare, EMR, EHR, Billing, Insurance, Revenue Cycle, Healthcare IT, Process Improvement, HIPAA, Healthcare Information..., Strategic Planning, Process Engineering, Healthcare Management, Medical Billing, Team Building, Hospitals, Microsoft Office, Health Insurance, Compliance, Change Management, Documentation, Call Center, Managed Care, Business Analysis, Contract Negotiation, Organizational..., PowerPoint, Management Consulting, Excel, Customer Service, Medicare, Problem Solving, Coaching, Account Management, Physician Practice..., Health, Start-ups, Administration, Word, Captivate, Mac, Innovation Management, Joint Ventures, Pipeline Development, Population Health, Predictive Modeling, Risk Management
Education
Florida State University - College of Business 2005 — 2007
MBA, Business/Finance
University of North Florida 2001 — 2005
BSH, Health Administration
Douglas Anderson School of the Arts
Broad Institute February 2015 - Present
Blue Cross Blue Shield of Massachusetts July 2010 - May 2014
Humana November 2006 - July 2010
Beth Israel Deaconess Medical Center June 2004 - November 2006
Boston Medical Center September 2001 - June 2004
New England Financial / Metlife December 2000 - April 2001
Evergreen Funds September 2000 - December 2000
kforce.com 1999 - 2000
Skills
Allied Health, Interviews, Recruiting, Sourcing, Nursing, Applicant Tracking..., Technical Recruiting, Talent Management, Management, Workforce Planning, Internet Recruiting, Leadership, Talent Acquisition, Program Management, Hiring, College Recruiting, Training, Information Technology, Cold Calling, Networking, Vendor Management, Onboarding, Human Resources, Business Analysis, Temporary Placement, Employee Benefits, Screening Resumes, Executive Search, Benefits Negotiation, Contract Recruitment, SDLC
Education
Florida International University 1993 — 1995
BA, English, Philosophy
Pepperdine University 1990 — 1992
Blue Cross Blue Shield of Massachusetts February 2012 - Present
Great Northeast Productions May 2002 - May 2011
Aptara 2011 - 2011
Knight Science Journalism at MIT 2010 - 2010
Shriners Hospitals for Children 2001 - January 2009
Haley & Aldrich 2009 - 2009
Massachusetts Department of Public Health 2009 - 2009
Curriculum Associates 2009 - 2009
Millennium CME Institute, Inc 2009 - 2009
Genzyme 2000 - 2001
Skills
Logo Design, Illustration, Graphic Design, Web Layout, Drawing, Business Cards, Posters, Illustrator, Typography, InDesign, Letterhead, Web Design, Photoshop, Layout, Graphics, Newsletters, Brochures, Video Production, Advertising, Adobe Creative Suite, Editing
Education
Fitchburg State University 1995 — 2000
Bachelor of Sciences, Communications Media
Blue Cross Blue Shield of Massachusetts 2009 - Present
Blue Cross Blue Shield of Massachusetts 2006 - 2009
Blue Cross Blue Shield of Massachusetts 2001 - 2006
Blue Cross Blue Shield of Massachusetts 2000 - 2001
Talbots 1996 - 2000
Hechinger Stores Company 1992 - 1996
National Media, Inc 1989 - 1992
Skills
Health Insurance, Strategic Communications, Internal Communications, Marketing Communications, Integrated Marketing, Corporate Communications, Direct Marketing, Strategy, Strategic Planning, Marketing, Management, Leadership, Marketing Strategy, Insurance, Program Management, Brand Management, Healthcare, Process Improvement, New Business Development, Customer Service, Executive Management
Education
Northeastern University 2008 — 2009
Master of Business Administration (MBA)
University of Alabama 1984 — 1988
Bachelor of Arts (B.A.), Public Relations
Harvard Business School
Executive Education
Massachusetts Behavioral Health Partnership September 2013 - Present
Beacon Health Strategies March 2010 - September 2013
Blue Cross Blue Shield of Massachusetts March 2006 - March 2010
Massachusetts Behavioral Health Partnership January 2004 - March 2006
Education
Boston College Graduate School of Social Work 1998 — 2000
Master of Social Work, LICSW
Framingham State College 1992 — 1996
Blue Cross Blue Shield of Massachusetts June 2015 - Present
Fairfield University Mathematics Center January 2012 - May 2015
Stanley Black & Decker, Inc. October 2014 - March 2015
Blue Cross Blue Shield of Massachusetts May 2014 - August 2014
Amnisure International May 2012 - January 2014
Skills
PowerPoint, Microsoft Excel, Access, Microsoft Office, Research, Finance, Statistics, Microsoft Word, Customer Service, Teamwork, Photoshop, Social Media, Public Speaking, English, SAS programming
Education
Fairfield University 2011 — 2015
Bachelor of Science (BS), Mathematics
National University of Ireland, Galway 2013 — 2013
Mathematics
Blue Cross Blue Shield of Massachusetts May 2013 - Present
Blue Cross Blue Shield of Massachusetts July 2012 - May 2013
BCBSMA August 2008 - July 2012
BCBSMA May 2006 - August 2008
BCBSNC 2006 - May 2006
BCBSMA 2003 - 2005
BCBSMA May 2000 - June 2003
Sun Life Financial 1999 - 2000
Tufts Health Plan 1995 - 1999
Consolidated Group 1991 - 1994
Skills
Underwriting, Health Insurance, Insurance, Employee Benefits, Prevention and Wellness, Account Management, National Account Mana, Risk Selection, stop loss, Risk Management, Reinsurance, Managed Care, Health Care Reform, Financial Analysis, Healthcare, Claim, Strategy, Disability Insurance, Financial Risk, HIPAA, Brokers, Stop Loss, Life Insurance, Health Savings Accounts, Medicare, Health Policy, PPO, HMO, Group Insurance, Financial Services, Self-funded
Education
Framingham State University 1990 — 1994
Bachelor, Economics
Wayland High School 1982 — 1985
High School
The Boston Group April 2010 - Present
Sermo, Inc. September 2008 - December 2009
Mullen Advertising August 2004 - September 2008
Blue Cross Blue Shield of Massachusetts June 2001 - August 2004
Zentropy Partners May 2001 - October 2001
Skills
Creative Development, Advertising, Direct Marketing, Copywriting, Brochures, Promotions, Email Marketing, Digital Marketing, Direct Mail, Creative Direction, User Experience, Social Networking, Interactive Advertising, Marketing, Strategy, Online Marketing, Internal Communications, Digital Strategy, Interactive Marketing
Education
Hampshire College 1992 — 1996
BA, Creative Writing, Literature, Philosophy
Silpada Designs May 2014 - Present
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Blue Cross Blue Shield of Massachusetts November 2010 - May 2013
Verizon 1990 - 2008
Verizon March 1988 - June 1990
Skills
Networking, Business Analysis, Sales Management, Microsoft Excel, Access, Management, Microsoft Office, Telecommunications, Project Planning, Customer Satisfaction, Marketing, Sales, Retail, Data Analysis, Sales Operations, Customer Service, Process Improvement, Project Management, Call Centers, Databases, Team Building, Marketing Strategy, Time Management, Employee Benefits, Inventory Management, Training, Team Leadership, Vendor Management, Leadership, Research, Product Development, Social Media
Education
Emmanuel College 1974 — 1978
B. A., Mathematics
Pro Teck Valuation Services September 2014 - Present
NTN Buzztime February 2014 - Present
Pro Teck Valuation Services May 2013 - September 2014
Pro Teck Valuation Services February 2012 - May 2013
Pro Teck Valuation Services November 2011 - February 2012
Lucky Quarter Productions January 2011 - January 2012
Blue Cross Blue Shield of Massachusetts September 2011 - November 2011
Nordstrom February 2010 - August 2011
Lawrence Czech CPA, CTP January 2010 - April 2010
Macy's November 2009 - February 2010
Skills
Final Cut Pro, DVD Studio Pro, iDVD, Audacity, Garageband, Microsoft Excel, Microsoft Word, Outlook, Microsoft Office, Mac OS, Windows, AFS, Vector, RealEC, UCDP, Customer Service, Facebook, Twitter, YouTube, OS X, Data Entry
Education
Endicott College 2005 — 2009
B.S., Communications, Media Production
Braintree High School 2001 — 2005
Workday Sr. Integration ConsultantRestoration HardwareJanuary 2015 - September 2015
MuleSoft Inc May 2011 - December 2014
Blue Cross Blue Shield of Massachusetts January 2009 - January 2011
Deloitte Consulting LLP July 2007 - December 2008
College of Management, Georgia Tech 2005 - 2007
Georgia Institute of Technology 2005 - 2007
Earthlink May 2006 - August 2006
GENERAL DYNAMICS (Advanced Information Systems) May 2003 - June 2005
PRO EDGE IMPROVEMENTS INC January 1999 - January 2003
Skills
Mule ESB, Java, Enterprise Architecture, SOA, Integration, Web Services, MySQL, Architecture, IT Strategy, Agile Methodologies, TOGAF, Master Facilitator, Trainer Training, Technical Training, Neuro Linguistic..., Software Development, E-learning..., JavaSE, Multithreading, PowerPoint, Databases, Solution Architecture, Architectures
Education
GEORGIA INSTITUTE OF TECHNOLOGY, College of Management 2005 — 2007
Master of Business Administration (MBA), Information Technology
Georgia Institute of Technology 2004 — 2006
MSECE, Computer Engineering
University of Massachusetts, Amherst 1999 — 2003
BS, Computer Engineering, Mathematics
Vinfen Corporation June 2011 - Present
Shut Up Industries, Inc January 2013 - Present
KJG Advocacy Fund February 2013 - Present
Vinfen February 2008 - June 2011
The May Institute November 2004 - January 2008
Blue Cross Blue Shield of Massachusetts April 2002 - May 2004
The Communitity Group March 2000 - February 2002
Road to Responsibility April 1998 - February 2000
Skills
Social Services, Mental Health, Treatment, Fundraising, Training, Developmental..., Program Development, Community Outreach, Applied Behavior..., Therapists, Psychology, Program Management, Teaching, Nonprofits, Adolescents, Clinical Research, Case Management, Team Building, Budgets, Project Management, PowerPoint, Healthcare, Leadership, HIPAA, Internal Communications, Interviews, Internal Audit, Social Media, Visio, Creative Writing, Wellness, Youth Work, Social Security..., Autism Spectrum..., Mood Disorders, Anxiety Disorders, Treatment of depression, Positive Behavior..., Emergency Management, Legislative Testimony, Investigation, Networking, Americans with..., Child Advocacy, Special Education, Autism
Education
Framingham State College 2014 — 2016
Master's degree, Public Administration
University of Phoenix 2008 — 2011
BS, Psychology
University of Phoenix 2007 — 2008
Associates, Healthcare Management
The Pulse Network November 2014 - May 2015
Blue Cross Blue Shield of Massachusetts June 2013 - September 2014
HeavenGroup, Inc. May 2011 - January 2013
Media DPI, LLC August 2010 - May 2011
Shepard for Congress May 2010 - August 2010
Crossroads Unique Boutique May 2009 - July 2010
Amvona November 2007 - January 2008
Harmonix Music Systems 2007 - 2007
iDTech Camps at MIT 2007 - 2007
Skills
Web Design, 3D Studio Max, Adobe Creative Suite, Windows, Linux, Mac OS X, Web Project Management, Web Production, Pixel Art, Digital Design, Digital Printing, Print Production, Outdoor Advertising, PHP, phpMyAdmin, HTML + CSS, Wordpress Design, CSS, Graphic Design, User Interface Design, Web Development, jQuery, WordPress, HTML, JavaScript, OS X, Photoshop, SEO
Education
Full Sail University 2005 — 2007
Bachelor of Science, Digital Art and Design
Humana September 2013 - Present
Beacon Oncology Nurse Advocates May 2012 - Present
PMSI January 2010 - June 2011
Kindred Healthcare January 2008 - April 2009
GHI 2006 - 2007
Memorial Sloan-Kettering Cancer Center May 2005 - May 2006
Blue Cross Blue Shield of Massachusetts 2003 - 2005
Dana-Farber Cancer Institute 2001 - 2004
Brigham and Women's Hospital 1997 - 2001
Emory University Hospital 1995 - 1997
Skills
Program Development, Policy, Project Management, Needs Analysis, Managed Care, Healthcare, Healthcare Management, Hospitals, Healthcare Information..., Medicare, Nursing, Clinical Research, Medicaid, Case Managment, EMR, HIPAA, Informatics, Patient Safety, Utilization Management, Public Health, Serve on the Oncology..., Healthcare Consulting, Strategic Planning, Health Insurance, Disease Management, Treatment, Patient Advocacy, Elder Care, Healthcare Industry, Provider Relations, Long-term Care, Home Care, Physician Relations, Physicians, Quality Improvement, Health Policy, Revenue Cycle, EHR, Acute Care, Case Management, Oncology, JCAHO, Health Education, Critical Care, Medicine, Cancer, Inpatient, Medical Billing, Practice Management, Patient Education
Education
Simmons College 1997 — 2000
MS
Emory University 1995 — 1997
Jackson School of Nursing 1991 — 1993
diploma
Miami Dade College 1991 — 1993
AS
Falmouth Academy, Falmouth High 1984 — 1986
COPD Foundation January 2014 - Present
Carolinas Healthcare System January 2009 - 2013
Northeast Medical Center January 2005 - January 2009
Dartmouth-Hitchcock 1997 - 2004
Codman Research Group 1995 - 1996
Prudential New England Healthcare 1994 - 1996
Blue Cross Blue Shield of Massachusetts 1990 - 1994
Skills
Disease Management, Case Management, Innovations, Managed Care, Transitions of Care, Healthcare Management, Process Improvement, Utilization Management, Medical Home Case..., Healthcare Information..., Acute Care, Healthcare, Quality Improvement, Patient Safety, Informatics, Patient Activation, Health Plan Operations, Quality Management, Medicine, Case Managment, Hospitals, EMR, Healthcare Consulting, Physician Relations, Professional Mentoring, Motivational Speaking
Education
Fitchburg State University 1973 — 1977
BSN, Nursing
Blue Cross Blue Shield of Massachusetts October 2013 - Present
Blue Cross Blue Shield of Massachusetts April 2012 - October 2013
Blue Cross Blue Shield of Massachusetts August 2008 - April 2012
BCBSMA October 2007 - August 2008
Skills
Healthcare, Project Management, Process Improvement, Strategic Planning, Health Insurance, Non-profits, Microsoft Office, Data Analysis, Leadership Development, Research, Nonprofits, Outlook, PowerPoint, Leadership, Analysis, Customer Service, Microsoft Excel, Management, Visio, Microsoft Word, Program Management, Strategy
Education
Simmons College - Simmons School of Management 2010 — 2014
MBA, Health/Health Care Administration/Management
Fitchburg State University 2003 — 2007
BS, Communications
CEVA Logistics October 2012 - Present
PNC Financial Services Group June 2008 - June 2009
John Hancock Financial Services March 2007 - June 2008
BJ's Wholesale Club 2005 - 2007
Clark Consulting (now Pearl Meyer & Partners) 2002 - 2005
Tufts Health Plan January 1999 - March 2002
Blue Cross Blue Shield of Massachusetts 1985 - 1991
Skills
Deferred Compensation, Performance Management, Human Resources, Executive Pay, Employee Relations, HRIS, Payroll, Negotiation, Budgets, Compensation, Talent Acquisition, Compliance, Hiring, Executive Compensation, Budgeting, Data Analysis, HR Policies, HR Strategy, Benchmarking, Market Analysis, Job Descriptions, Equity Analysis, Merit/Promotions, Personnel Management, Onboarding, Management, Employee Benefits
Education
Framingham State College 1995 — 1999
BS, English
Ashland High School
College prep
Sargent and Associates February 2014 - Present
Plus One Health Management, Inc. May 2009 - May 2014
Viridian Health Management August 2012 - August 2013
Massachusetts Institute of Technology-Community Wellness at MIT Medical April 2011 - June 2012
Hallmark Health/Mystic Medical Group September 2006 - November 2007
Blue Cross Blue Shield of Massachusetts March 2005 - September 2006
Harvard Pilgrim Health Care June 1996 - March 2005
Skills
Health Promotion, Wellness, Nutrition, Fitness, Medicine, Public Speaking, Nutrition Education, Wellness Coaching, Employee Wellness, Corporations, Fitness Training
Education
Framingham State College
Salem State College
Bachelor of Science
University of AZ-Center for Integrative Medicine 2013 — 2013
Nutrition and Cardiovascular Health
Michelle May, MD - Mindful Eating 2013 — 2013
Natural Light Portraits August 2001 - Present
Once Upon A Tea Party July 1999 - July 2001
First Parish in Concord-Unitarian Universalist August 1995 - June 2000
Ramey School-USCG Air Station Borinquen February 1992 - June 1993
Waltham Public Schools September 1977 - January 1990
Reading Time Educational Center April 1985 - July 1989
Blue Cross Blue Shield of Massachusetts June 1982 - October 1983
Skills
Children Photography, Senior Portraits, Lifestyle Portraits, Child Photography, Business Portraits, Environmental..., Location Photography, Lifestyle Photography, Creative Photography, Photography, Portraits, Portrait Photography, Sales, Customer Satisfaction, Elementary Education, Training, Photos, On Location, Headshots, Event Photography, Digital Photography, Teaching, Image Editing, Photo Shoots, Digital Imaging, Black, Family Photography, Lightroom
Education
Framingham State University
Bachelor of Science Elementary Education, Elementary Education and Teaching
Blue Cross Blue Shield of Massachusetts January 2014 - Present
UMass Medical School July 2013 - January 2014
Ahold June 2012 - June 2013
Avenue Bridge, Inc March 2011 - July 2012
TJX June 2010 - September 2011
Harvard University November 2008 - December 2009
Harvard University April 2008 - September 2008
Bryant University April 2007 - April 2008
Skills
Project Management, Microsoft Office, Event Planning, Software Project..., Microsoft Word, Software Development..., Agile Methodologies, Web Design, Project Coordination, Project Planning, Consulting, Business Analysis, Process Improvement, SDLC
Education
Fitchburg State University 2000 — 2003
Computer Science and Math
Mansfield High School 1996 — 2000
Degree, Computer Science and Math
Granite Telecommunications March 2013 - Present
iProspect August 2011 - August 2012
Boston Children's Theatre January 2011 - May 2011
Cross-Cultural Solutions June 2009 - June 2009
Blue Cross Blue Shield of Massachusetts June 2007 - August 2007
Skills
Social Networking, Social Media, Nonprofits, Editing, Marketing, Grant Writing, Community Development, Access, Microsoft Excel, Facebook, Teaching, Organizational..., Event Planning, PowerPoint, Social Media Marketing, Microsoft Office, Online Research, Microsoft Word, Blogging, Customer Service, Event Management, WordPress, Leadership, Online Marketing, Research
Education
Emmanuel College 2007 — 2011
Bachelor of Arts, English Communications and Media Studies
JME Insights May 2007 - Present
sPeak Performance September 2011 - Present
Foundation for PSP CBD and Related Brain Diseases (CurePSP) June 2007 - June 2013
Blue Cross Blue Shield of Massachusetts February 1995 - April 2007
Human Kinetics January 1993 - November 1994
WFA, Inc., New England Telephone 1990 - 1992
Georgia Pacific Corporation 1981 - 1990
Boston Five Cents Savings Bank 1980 - 1981
Andover-North Andover YMCA 1974 - 1980
Skills
Public Speaking, Leadership, Inspiration, Caregiving, Healthcare, Wellness, Leadership Development, Health Promotion, Program Management, Prevention, Employee Wellness, Nutrition, Teaching, Business Development, Executive Coaching, Fitness, Personal Development, Training, Lifestyle, Motivational Speaking, Healthcare Information..., Strategy, Corporations, Fundraising, Marketing, Small Business, Event Planning, Wellness Coaching, Entrepreneurship, Clinical Research, Start-ups, Budgets, Healthcare Management, Sports, Community Outreach, Exercise Physiology, Health Education, Team Building, Disease Management, Social Networking
Education
Georgia State University 1983 — 1984
M.Ed., Exercise Science
Lipscomb University 1969 — 1973
B.S., Health and Physical Education
Center for Medicare and Medicaid Innovation January 2014 - Present
Maryland Health Benefit Exchange 2013 - 2014
Blue Cross Blue Shield of Massachusetts 2012 - 2013
Harvard School of Public Health 2011 - 2013
University of California, San Francisco 2009 - 2011
National Brain Tumor Society 2008 - 2009
Centro Integral Contra la Violencia Familiar 2007 - 2007
Skills
Research, Policy Analysis, Community Outreach, Health Policy, Reproductive Health, Healthcare, Project Management, Health Insurance, Stata, Payment Reform, Health Advocacy, Strategy, Spanish, Data Collection, Report Writing, Program Evaluation, Non-profits, Data Analysis, Operations Management, Health Insurance..., Microsoft Excel, Health Care Reform, SAS, Policy, Grants, Nonprofits, Public Health
Education
Harvard School of Public Health 2011 — 2013
MS, Health Policy and Management
University of Michigan 2002 — 2006
BA, History, Spanish
Blue Cross Blue Shield of Massachusetts September 2013 - Present
Blue Cross Blue Shield of Massaschusetts Foundation July 2011 - September 2013
Harvard School of Public Health July 2010 - July 2011
Dana-Farber Cancer Institute October 2009 - June 2010
Community Catalyst June 2009 - August 2009
Massachusetts Division of Health Care Finance and Policy February 2009 - July 2009
Inkling Magazine November 2006 - August 2008
. January 2005 - August 2008
New Scientist 2004 - 2005
New Scientist Magazine June 2004 - December 2004
Skills
Policy Analysis, Research, Health Policy, Global Health, Public Health
Education
Harvard T.H. Chan School of Public Health 2008 — 2010
SM
University of California, Santa Cruz 2003 — 2004
Grad. Cert.
University of Toronto - University of Trinity College 1998 — 2002
Hons. B Sc.
Definitive Healthcare February 2015 - Present
Blue Cross and Blue Shield Association 2012 - 2014
Blue Cross Blue Shield of Massachusetts January 2012 - May 2012
Deloitte & Touche May 2011 - August 2011
RTI International September 2008 - July 2010
Skills
Microsoft Office, Maptitude, STATA, SAS, Stata, Program Evaluation, Policy Analysis, Management, Qualitative Research, Analysis, Program Management, Strategy, Public Speaking
Education
Harvard University School of Public Health 2010 — 2012
Master of Science (M.S.), Health Policy & Management
Emory University 2004 — 2008
Bachelor of Science (B.S.), Anthropology and Global Health
Tyco SimplexGrinnell September 2013 - Present
Brookfield Renewable Energy Group May 2013 - September 2013
Brookfield Renewable Energy Group April 2010 - May 2013
Barbanel Design January 2010 - April 2010
Blue Cross Blue Shield of Massachusetts 2007 - 2009
Textron Systems Corporation 2005 - 2007
Textron Systems 2000 - 2005
Fitchburg State College 1998 - 2000
Fitchburg State College 1993 - 1998
Skills
Advertising, Copywriting, Speech Writing, Video Production, Creative Services, Internal Communications, Corporate Communications, Marketing Communications, Strategic Communications, Media Relations, Public Relations, Strategic Planning, Strategy, Proposal Writing, Marketing, Event Management, Leadership, Communications Planning, Press Releases, Government, Business Process..., Business Strategy, Management, Marketing Strategy, Project Management, Fundraising, Budgets, Project Planning, Vendor Management, Public Speaking, Human Resources, Recruiting, Social Media, Social Networking, Social Media Marketing, Email Marketing, Trade Shows, Time Management, Editing, Event Planning, Crisis Communications, Internal & External...
Education
Fitchburg State University 1988 — 1991
MS, Management
Prosci and the Change Management Learning Center 2014 — 2014
Certificate Program, Change Management, Certified in the Change Management process in accordance with Prosci methods.
University of Massachusetts, Amherst 1976 — 1980
BFA, Art Education
Bain & Company August 1982 - Present
Kindred Healthcare January 2010 - Present
Blue Cross Blue Shield of Massachusetts September 2012 - Present
National Surgical Hospitals August 2011 - Present
Value Options, Inc. 2009 - Present
The Bridgespan Group January 2000 - Present
Cradles to Crayons September 2009 - Present
Planned Parenthood League of Massachusetts 2005 - 2012
Skills
Managed Care, Advisor, Behavioral Health, Management Consulting, Strategy, Strategic Planning, Healthcare
Education
Harvard Business School 1980 — 1982
MBA
Harvard University 1974 — 1978
AB, Economics
Blue Cross Blue Shield of Massachusetts February 2015 - Present
BCBMSA May 2005 - February 2015
Education
Emmanuel College 2006 — 2010
Salve Regina University
McBee Associates, Inc. August 2015 - Present
NVNA and Hospice October 2010 - August 2015
Partners HealthCare September 2009 - October 2010
Tufts Health Plan September 2007 - June 2009
VNA of Cape Cod March 2007 - September 2007
Blue Cross Blue Shield of Massachusetts September 2005 - March 2007
South Shore Skin Center August 2002 - September 2005
Skills
COS-C (Certified OASIS..., HCS-D (Homecare Coding..., ICCM (Integrated..., Hospitals, Nursing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Cerner, HealthWyse, Wound Care, Case Managment, Disease Management, Healthcare, Healthcare Management, Medical/Surgical, Clinical Research, EMR, Medical Coding, Medicare, Software Documentation, Managed Care, Medicaid, JCAHO, Home Care, HIPAA, Healthcare Information..., Elder Care, Leadership, Patient Advocacy, Registered Nurses, Quality Improvement, Utilization Management, Patient Education
Education
Fitchburg State College 1994 — 1998
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Fitchburg State University 1994 — 1998
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Cambridge Youth Programs September 2014 - Present
Hamilton College Information Technology Services August 2012 - January 2014
Travelers June 2013 - August 2013
Blue Cross Blue Shield of Massachusetts June 2012 - August 2012
Hamilton College August 2011 - May 2012
Skills
Microsoft Office Suite, Writing, Research, Technology, Photoshop, Customer Service, Social Media, Public Speaking, Teamwork, Windows, English, Mac OS X, Fast Learner, Interpersonal Skill, Team Leadership, Diligent, Time Management, Event Planning, Microsoft Office, OS X, Social Networking, PowerPoint, Editing, Microsoft Excel, Community Outreach, Facebook
Education
Hamilton College 2010 — 2014
Bachelor of Arts (B.A.), World Politics
Cambridge Rindge & Latin School 2006 — 2010
High School Diploma
Blue Cross Blue Shield of Massachusetts 2014 - Present
Rent A Center May 2013 - February 2015
ACS, A Xerox Company August 2008 - January 2012
Frugal Fannies March 2007 - March 2009
Assistant District Attorney's Office April 2008 - June 2008
Kohl's October 2004 - January 2006
The Children's Place August 2000 - August 2003
Skills
Customer Service, Microsoft Office, Problem Solving, Excel, Telephone Skills, Outlook, Word, Retail, PowerPoint, Teamwork, Administration, Microsoft Excel, Leadership, Sales, Microsoft Word, Management, Customer Satisfaction
Education
The New England Institute of Art 2012 — 2014
Pursing Bachelors, Business Management
Gibbs College 2006 — 2008
Associates Degree, Business Management
Blue Cross Blue Shield of Massachusetts 2008 - Present
Blue Cross Blue Shield of Massachusetts 2006 - 2015
Blue Cross Blue Shield of Massachusetts 1991 - 2006
Emerson Hospital 1986 - 1991
Multi Group Health Plan 1985 - 1986
Cambridge Research Institute 1983 - 1985
Massachusetts Department of Public Health 1979 - 1981
U.S. Senate Subcommittee on Health 1976 - 1978
Skills
Health Insurance, Leadership, Medicare, Medicare Part D, Medicare Advantage, Medicare Revenue..., Organizational..., Organizational..., Product Development, Product Management, Product Design, ACA, Consumer Directed..., Health Exchange..., Health Exchange..., Managed Care, Consumer Engagement, Medicare Supplement..., Health care regulation, Health Care Consumerism, Operations Management, HSAs, ABHPs
Education
Georgetown University
Bachelor’s Degree, Political Science and Government
Harvard T.H. Chan School of Public Health
Master’s Degree, Health Policy and Management
Blue Cross Blue Shield of Massachusetts 1987 - 2015
Skills
Leadership, Training, Talent Management, Community Engagement, Staff Coaching and..., Trend Analysis, Process Redesign, Project Management, Curriculum Design, Business Analysis
Education
Edwel Programs 2015 — 2015
Project Manager Professional Certification
Curry College
Bachelor of Arts (B.A.B), Business Administration and Management with Concentration in Human Resources
Fisher College
Associate's degree, Business Administration, Management
John Hancock Financial Services January 2014 - Present
TW Lighting October 2013 - December 2013
Blue Cross Blue Shield of Massachusetts June 2013 - October 2013
Wild Honey Media November 2012 - June 2013
Suffolk University August 2011 - May 2013
Runkeeper January 2013 - January 2013
Icon Worldwide May 2012 - August 2012
inHouse Design August 2011 - May 2012
SMFA August 2011 - December 2011
inHouse Design September 2010 - August 2011
Skills
Adobe Creative Suite, HTML, CSS, Photography, Typography, Logo Design, JavaScript, Illustration, CMS, Lithography, Printmaking, SEO, Graphic Design, User Experience, After Effects, Corporate Identity, Flash, Brochures, Web Design, Layout, InDesign, Concept Development, Photoshop, Email Marketing, Illustrator, Creative Direction, User Interface Design, Dreamweaver, Graphics, Information Architecture, Mac, Copywriting, Visual Communication, Posters, Digital Photography, Art, Branding & Identity, Art Direction, jQuery, Painting, Web Development, Interaction Design, User Interface, Image Manipulation, Flyers, Packaging, Digital Illustration
Education
Suffolk University 2009 — 2013
BFA, Graphic Design
Gibbs College 2006 — 2007
Associates, Digital Media
Blue Cross Blue Shield of Massachusetts June 2010 - Present
JP Morgan January 2010 - June 2010
Fidelity Investments 2005 - 2009
Fidelity Investments 1993 - 2005
Fidelity Investments 1993 - 2005
Cardinal Health, Inc. 1990 - 1993
Hasbro Industries, Inc. 1989 - 1990
Prime Computer, Inc. 1984 - 1989
Skills
Program Management, Workforce Planning, Performance Management, Talent Management, Recruiting, Employee Relations, Change Management, Human Resources, Onboarding, Sourcing, Leadership Development, Leadership, Talent Acquisition, Organizational..., Succession Planning, HR Consulting, Executive Coaching, Training, Analysis, Operations Management, Strategy, Personnel Management, Deferred Compensation
Education
Tulane University 1978 — 1981
Master of Science, Psychology
Franklin & Marshall College 1974 — 1978
Bachelor of Arts, Psychology
Pinnacle Family Counseling & Consultation October 2014 - Present
Beacon Health Strategies July 2014 - Present
Arbour Counseling Services October 2012 - Present
Blue Cross Blue Shield of Massachusetts July 2013 - July 2014
Walden Behavioral Care July 2010 - July 2013
ABC Home & HealthCare Professionals July 2007 - July 2010
Cambridge Health Alliance September 2009 - May 2010
Salem High School September 2008 - June 2009
Riverside Community Care July 2006 - July 2007
Skills
Social Services, Family Therapy, Psychotherapy, Crisis Intervention, Case Managment, Mental Health, Adolescents, Community Outreach, Inpatient, Training, Customer Service, Research, Group Therapy, Psychotic disorders, Mood Disorders, CBT, Individual therapy, Behavior Modification, Case Management, Mental Health Counseling, Clinical Supervision, Behavioral Health, Psychology, Motivational..., Therapists
Education
Simmons College 2007 — 2010
MSW, Social Work
Fitchburg State College
Bachelor of Science, Psychology
Blue Cross Blue Shield of Massachusetts May 2014 - Present
The Ironside Group, Inc. July 2013 - February 2014
Acme Packet May 2012 - August 2012
Northeastern University October 2011 - January 2012
Northeastern University September 2011 - December 2011
Skills
PL/SQL, Java, NetBeans, C#, C++, CSS, JavaScript, Microsoft SQL Server, OOP, Business Analysis, Eclipse, HTML, Web Design, jQuery, Hibernate, GWT, Spring, AJAX, Web Development, Cognos, C, Lua, GXT, Objective-C, Talend, Tableau, HTML 5, Software Engineering
Education
Northeastern University 2011 — 2013
MS Information Systems
Gujarat University 2007 — 2011
Bachelors of ComputerScience
United Natural Foods, Inc. March 2013 - Present
Worksite Wellness Council of Massachusetts August 2011 - 2014
Mercer February 2012 - March 2013
Blue Cross Blue Shield of Massachusetts 2006 - 2011
Blue Cross Blue Shield of Massachusetts 2002 - 2005
Blue Cross Blue Shield of Massachusetts January 2001 - January 2003
Auto Palace 1996 - 2000
Skills
ADP, Web Content Management, Total Rewards, Citrix, Report Smith, FTP, SFTP, PGP, BLS, Contract Negotiation, Procurement, Medical, Dental, Pensions, Defined Benefit, 401k, Vendor Management, Vendor Relations, Budgeting, Training & Development, Brainshark, Public Speaking, HRIS, Employee Benefits, Plan Implementation, Corporate Wellness, Disability Insurance, Tuition Reimbursement, Corporate Communications, Marketing Communications, Siebel, Benefits Workstation, Outsourcing, MS Project, Employee Training, Management, Training, Coaching, ADP Payroll, Benefits Administration, COBRA, Healthcare, Cross-functional Team..., Employee Relations, Insurance, ESOP, Non-Qualified Deferred..., Retirement Benefits, Canadian Benefits, Deferred Compensation
Education
Fisher College 2015 — 2016
Master of Business Administration (M.B.A.), Strategic Leadership
International Foundation of Employee Benefit Plans and the Wharton School of the University of Penns
Certified Employee Benefit Specialist (CEBS)
Fisher College
Bachelor of Science, Management, 3.75
Fisher College
Associate of Science, General Studies, 3.71
Northeastern University
Certificate, Management
CareFirst BlueCross BlueShield August 2006 - Present
PHCS 2004 - 2006
Blue Cross Blue Shield of Massachusetts July 2000 - July 2004
Great-West Life 1998 - 2000
Skills
Sales Operations, Health Insurance, Managed Care, Medicare, Employee Benefits, Insurance, Healthcare, Underwriting, Vendor Management, Call Center, Claim, HIPAA, Account Management, Disability Insurance, Contract Negotiation, Medicaid, Strategic Planning, Health Policy, Business Development, Business Analysis, HMO, CRM, Health Care Reform, Sales, Provider Relations, PPO, Health Savings Accounts, Benefits Administration, Healthcare Industry, Call Centers
Education
Suffolk University - Sawyer Business School 1999 — 2002
MBA, Business Administration
Valdosta State University 1992 — 1995
Bachelor of Arts, Organizational Communications
Florida Southern College
The Lewin Group 2011 - Present
IBM 2004 - 2010
Pfizer 2003 - 2003
Blue Cross Blue Shield of Massachusetts 1997 - 2002
Skills
Healthcare Information..., Healthcare, Management Consulting, Program Management, Healthcare Consulting, Strategic Planning, Business Process...
Education
Massachusetts Institute of Technology - Sloan School of Management
MBA, Business Administration
Emory University
MPH, Epidemiology
Emory University
BS, Biology
Cerebral Palsy of MA 2013 - Present
TRI-MONT Engineering Co. 1997 - 2012
Blue Cross Blue Shield of Massachusetts October 1994 - September 1997
Bay State Health Care September 1991 - October 1994
Skills
Office Management, Health Insurance, Customer Service, Employee Relations, Employee Benefits
Education
Emmanuel College 1987 — 1991
Bachelor of Science (B.S.), Developmental Psychology
Notre Dame Academy 1983 — 1987
High School Diploma
Blue Cross Blue Shield of Massachusetts November 2004 - Present
Medford High School 1995 - 1999
Skills
Health Insurance, Customer Service, Insurance, Claim, Vendor Management, Call Centers, HIPAA, Marketing, Team Building, Medicare, Public Speaking, Coaching, Employee Benefits, Microsoft Word, Event Management, Managed Care, Microsoft Office, Microsoft Excel, Risk Management, Call Center, Process Improvement, Training, Leadership, Healthcare
Education
Harvard University 2013 — 2016
Strategic Management, Business Administration and Management, General, 3.98
Gibbs College
Blue Cross Blue Shield of Massachusetts June 2014 - Present
Blue Cross Blue Shield of Massachusetts May 2013 - January 2014
Goizueta Business School January 2013 - January 2014
Goizueta Business School May 2011 - September 2013
Healthrageous, Inc. May 2012 - August 2012
Skills
Healthcare Innovation, Product Design, Product Development, Data Analysis, Business Intelligence, Business Process..., Spanish, Marketing, Research, PowerPoint, Facebook, Microsoft Excel, Entrepreneurship, Marketing Strategy, Data Modeling, Business Strategy, Innovation, International Marketing, Twitter, Intercultural..., Leadership, Management, Social Networking, Market Research, Business Analysis
Education
Harvard Extension School 2015 — 2015
Business Intelligence Systems and Data Analytics
Emory University - Goizueta Business School 2010 — 2014
Bachelor of Business Administration (BBA), Strategy and Management, Information Sciences
Emory University 2010 — 2014
Undergraduate, Predictive Health Minor
Shopguard USA July 2013 - Present
Law Office Of JamesTaylor Pye August 1987 - April 2012
Blue Cross Blue Shield of Massachusetts January 1982 - June 1985
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Fisher College 1984 — 1985
Early Childhood Education and Teaching
Silver Lake Regional High School 1979 — 1982
Business courses
Mercer Insurance Group February 2015 - Present
Cape Regency Rehabilitation and Healthcare Center March 2013 - February 2015
CareScout August 2011 - December 2012
Blue Cross Blue Shield of Massachusetts November 2009 - August 2011
Skills
Negotiation, Customer Service, Microsoft Office, Invoicing, PowerPoint, Public Speaking, Recruiting, Social Media, Provider relati, Medical cod, MS Excel Pivot Tables, Microsoft Excel, Microsoft Access
Education
Emmanuel College 2010 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Mount Ida College 2005 — 2009
Bachelor of Science (B.S.), American Studies
athenahealth June 2015 - Present
Blue Cross Blue Shield of Massachusetts December 2013 - Present
Skills
Enterprise Software, Integration, Oracle, HRIS, Information Technology, Vendor Management, Six Sigma, Process Improvement, IT Strategy, Cross-functional Team..., Enterprise Architecture, SDLC, Project Management, Leadership, HRIS Database Management, Java, Software Project..., Team Management, Architectures, Communication, PowerPoint, Web Applications, SaaS, Cloud Applications, Infrastructure, Oracle HR, IT Outsourcing, Security, Team Leadership, Databases, Testing, Oracle E-Business Suite, Visio, Cloud Computing, ERP, Solution Architecture, IT Management, Workday
Education
Fairfield University 1996 — 2000
Bachelor's degree
Blue Cross Blue Shield of Massachusetts April 2014 - Present
Blue Cross Blue Shield of Massachusetts October 2007 - April 2014
Skills
Health Insurance, Account Service..., Implementation Support, Management, Enrollment Management, Price Quotes, Underwriting, Business Process..., Salesforce.com, Microsoft Office, Adobe Creative Suite
Education
Framingham State University 2003 — 2007
Bachelor of Arts (B.A.), Design and Visual Communications, General
Blue Cross Blue Shield of Massachusetts July 2011 - Present
Staples March 2010 - August 2010
Cognizant October 2002 - August 2009
Skills
Data Product Management, Cross-functional Team..., Big Data Analytics, Data Science, Leadership, Healthcare, Consulting
Education
Harvard Extension School 2012 — 2012
Visualization
Simmons College - Simmons School of Management 2009 — 2011
Master of Business Administration (MBA)
Fallon Health May 2014 - Present
Blue Cross Blue Shield of Massachusetts 2013 - May 2014
MetLife January 2007 - April 2013
MetLife April 2004 - December 2006
Skills
Dental, Employee Benefits, Underwriting, New Business Development, Disability Insurance, Insurance, Group Benefits, Dentistry, Workers Compensation, Professional Mentoring, Health Savings Accounts, Health Insurance, Account Management, Life Insurance, Brokers, Term Life Insurance, Sales
Education
Fairfield University 1995 — 1999
Bachelor of Arts (B.A.)
Blue Cross Blue Shield of Massachusetts July 2010 - Present
Goodwin Procter LLP 2007 - 2010
Education
Georgetown University Law Center 2004 — 2007
Doctor of Law (J.D.)
University of Florida 2000 — 2004
B.A., English
Blue Cross Blue Shield of Massachusetts November 2011 - Present
BCBSMA 2005 - August 2012
American Red Cross 2002 - 2005
Skills
Onboarding, Employee Relations, Talent Acquisition, Leadership Development, Organizational..., Succession Planning, Applicant Tracking..., Technical Recruiting, Employee Benefits, Deferred Compensation, Recruiting, Personnel Management, Human Resources, Performance Management, Benefits Administration, PeopleSoft, Employee Engagement, Interviews, HRIS, Workforce Planning, Change Management, Organizational..., Talent Management, Career Development
Education
Fitchburg State University 1987 — 1991
BS, Sociology
Blue Cross Blue Shield of Massachusetts November 1998 - Present
Blue Cross Blue Shield of Massachusetts March 1989 - November 1998
Blue Cross Blue Shield of Massachusetts September 1987 - March 1989
Skills
Health Insurance, Customer Service, Outlook, Insurance, PowerPoint, Public Speaking, Health Savings Accounts
Education
Fitchburg State College 1982 — 1987
BS, Education, History
Hingham High School 1979 — 1982
Blue Cross Blue Shield of Massachusetts January 2014 - Present
MAXIMUS November 2009 - January 2014
Environmental Data Resources February 2007 - January 2009
Skills
Health Insurance, Medicaid, Data Processing, Customer Service, Typing, Call Centers, Management, Reporting & Analysis
Education
Fitchburg State College 2002 — 2003
Blue Cross Blue Shield of Massachusetts October 2013 - Present
Education
Northwestern University - Kellogg School of Management 2003 — 2005
MBA
Georgetown University 1996 — 2000
BA
Blue Cross Blue Shield of Massachusetts April 2013 - Present
MFS Investment Management July 2011 - Present
Blue Cross Blue Shield of MA March 2007 - July 2011
MFS Investment Management 2000 - 2007
State Street Corp 1998 - 2001
Skills
Data Center, Cisco Technologies, Virtualization, Cloud Computing, VoIP, Cisco Nexus, Routing, QoS, MPLS, Checkpoint, Networking, LAN-WAN, Wireless, IPS, System Deployment, Call Centers, Avaya, Disaster Recovery, Oracle, Security
Education
Fairfield University 1994 — 1998
Bachelor of Science (BS), Political Science and Government
Blue Cross Blue Shield of Massachusetts May 2014 - Present
Blue Cross Blue Shield of Massachusetts January 2013 - Present
Blue Cross Blue Shield of Massachusetts January 2010 - January 2013
MultiPlan July 2007 - June 2008
MultiPlan April 2005 - July 2007
Skills
Provider Relations, PPO, Managed Care, Medicare, Health Insurance, Healthcare Industry, HIPAA, Credentialing, Healthcare, Healthcare Consulting, Healthcare Management, Hospitals, SDLC, Process Improvement, Vendor Management, Project Portfolio..., Data Analysis, Change Management, Business Process..., Cross-functional Team..., Leadership, Contract Negotiation, Network Development, HMO, Health Policy, Insurance
Education
Framingham State College
Master of Arts (MA), Health/Health Care Administration/Management
Utica College of Syracuse University
Bachelor of Science (BS), Business Administration and Management, General
Blue Cross Blue Shield of Massachusetts July 2014 - Present
Blue Cross Blue Shield of Massachusetts June 2013 - July 2014
Blue Cross Blue Shield of Massachusetts November 2009 - June 2013
Blue Cross Blue Shield of Massachusetts April 2004 - November 2009
Softpro Books October 1999 - March 2005
Tatnuck Bookseller April 1994 - October 1999
Skills
Testing, Process Improvement, Documentation, Business Analysis, Access, Requirements Analysis, Technical Training, Customer Service, Test Planning, Excel, Word, Strategic Planning, Salesforce.com, Microsoft Office, Database Administration, PowerPoint, Troubleshooting, Administration, Retail, Health Insurance, Program Management, Test Automation, Databases, SQL, MS Office Suite, User Acceptance Testing, Visio, Problem Solving, Analysis, Microsoft Excel, Microsoft Word, Data Analysis, Insurance, Management, Software Documentation
Education
Framingham State University 1994 — 1997
BA, English
University of Massachusetts, Amherst 1990 — 1992
Boston Scientific October 2015 - Present
TriWire Engineering Solutions, Inc. June 2014 - October 2015
The UIS Group, Inc. August 2012 - June 2014
Five Colleges, Incorporated July 2011 - April 2012
Blue Cross Blue Shield of Massachusetts December 2003 - July 2009
Liberty Mutual Insurance September 1999 - December 2003
Skills
Risk Management, Data Analysis, Non-profits, Public Speaking, Analysis, Research, Microsoft Excel, Strategic Planning, Underwriting, Claim, Financial Analysis, Microsoft Office, Team Building, Budgets, Nonprofits, Negotiation, PowerPoint, Customer Service, Workers Compensation, Leadership, Access, Management, Process Improvement, Training, Policy, Coaching, Healthcare, Fundraising, Project Management, Leadership Development, Outlook, Employee Benefits, Claims Management, Health Insurance, Property & Casualty..., Commercial Insurance, Program Management, Change Management, Risk Assessment, Casualty, Insurance, Financial Risk, Vendor Management
Education
Harvard University School of Public Health 1998 — 1999
MS, Environmental Health
University of Massachusetts at Lowell 1993 — 1998
MS, Work Environment
Tufts University 1987 — 1991
BS, Engineering Science
Worcester Academy 1986 — 1987
Concord Carlisle High School 1982 — 1986
Blue Cross Blue Shield of Massachusetts March 2014 - Present
LeapFrog Systems November 2011 - March 2014
Ahold USA January 2000 - November 2011
Ahold Information Services January 1998 - January 2000
Skills
Healthcare Information..., Vendor Management, Business Analysis, Project Management, Business Process, Consulting, Budgets, Budget Monitoring, Budget Forecasts, SDLC, Quality Assurance, Analysis, Software Development, Outsourcing, Strategic Planning, Process Improvement, Business Process..., Visio, Requirements Gathering
Education
Framingham State University
MA, Health Care Administration
Stonehill College
BA, Health Care Administration
Blue Cross Blue Shield of Massachusetts April 2011 - Present
Blue Cross Blue Shield of Massachusetts November 2006 - April 2011
Blue Cross Blue Shield of MA November 2005 - October 2006
KELLER WILLIAMS 2005 - 2005
Informatica January 2001 - September 2004
Fritz Companies, Inc. 1990 - 1995
Skills
Software Documentation, SDLC, Visio, Data Warehousing, Informatica, Cognos, Business Analysis, Vendor Management, User Acceptance Testing, Analytics, Technical Writing, Quality Center, Business Intelligence, Process Improvement, Healthcare, Waterfall, Health Insurance, Project Management, Data Analysis, Risk Management, Agile Methodologies, IT Strategy, Management, PMO, Requirements Gathering, SOA, Testing
Education
San Francisco State University 1999 — 1999
Certificate in Client/ Server Technology, Computer and Information Sciences and Support Services, NA
San Francisco State University 1995 — 1998
Master of Arts (M.A.), English Literature
Golden Gate University 1983 — 1988
Bachelor of Arts (B.A.), Human Relations
Blue Cross Blue Shield of Massachusetts November 2011 - Present
Health Dialog September 2010 - November 2011
Blue Cross Blue Shield of Massachusetts September 2006 - September 2010
Education
Franklin & Marshall College 1993 — 1997
The Hotchkiss School 1990 — 1993
Blue Cross Blue Shield of Massachusetts April 2013 - Present
UMass Medical School September 2012 - April 2013
Blue Cross Blue Shield of Massachusetts November 2011 - July 2012
CACI International Inc September 2010 - August 2011
Hewlett-Packard March 2010 - August 2010
PRO-telligent, LLC November 2005 - February 2009
Integic September 2003 - July 2005
Sentinel Benefits September 2000 - July 2002
TeraHealth January 1999 - January 2000
EYE Ultraviolet January 1996 - September 1998
Skills
Integration, Program Management, ERP, PMP, IDIQ, SOW, Enterprise Architecture, Change Management, Process Improvement, IT Strategy, Databases, Financial Reporting, CRM, Managing Global..., Data Management, Rapid Prototyping, Analysis, Large Systems..., Proof of Concept, Software Development, Testing, IT Capital Planning, Enterprise Software, Oracle, SDLC, Strategy, DoD, Microsoft SQL Server, SLA, Management, Consulting, Business Analysis, Project Management, Requirements Analysis, Vendor Management, Leadership, Business Process..., Software Project..., Strategic Planning, Systems Analysis, Agile Methodologies
Education
Georgetown University - The McDonough School of Business 2008 — 2010
IEMBA, Global Executive MBA
Wentworth Institute of Technology 1994 — 1996
Bachelor of Science, Mechanical Engineering Technology
Blue Cross Blue Shield of Massachusetts 2014 - Present
MultiPlan 2013 - 2014
Gardner Resources Group 2013 - 2013
Neighborhood Health Plan 2007 - 2013
Private Healthcare Systems 2001 - 2007
Arbella Insurance Group 1998 - 2001
Harvard Pilgrim Health Care 1996 - 1998
Pilgrim Healthcare April 1988 - September 1996
Thrivent Financial for Lutherans 1987 - 1989
Skills
HIPAA, SDLC, Healthcare Information..., Healthcare, Process Improvement, SharePoint, Business Analysis, Software Documentation, Vendor Management, Visio, Project Management, Integration, Requirements Analysis, Analysis, Leadership, Project Planning
Education
Emmanuel College
Bachleor of Science, Business Administration, 3.87
Blue Cross Blue Shield of Massachusetts January 2013 - Present
Neighborhood Health Plan May 2008 - January 2013
Corporate Executive Board 2005 - 2007
Skills
Human Resources, Performance Management, Organizational..., Employee Engagement
Education
Georgetown University 2001 — 2005
Vistaprint January 2015 - Present
MetLife April 2013 - September 2014
Blue Cross Blue Shield of Massachusetts November 2012 - February 2013
CAS Miami August 2009 - August 2012
Triangle Financial Services LLC January 2009 - August 2009
Imprint Express September 2006 - February 2008
Skills
Web Design, Web Development, HTML 5, CSS3, PHP, JavaScript, Wordpress, Email Marketing, Flash, Graphic Design, Adobe Creative Suite, User Experience, User Interface Design, Graphics, CSS, WordPress
Education
Framingham State University 2000 — 2004
BA, Visual Communications
Dell Inc. June 2013 - Present
Partners Healthcare - Neighborhood Health Plan December 2008 - June 2013
Blue Cross Blue Shield of Massachusetts 2005 - 2008
Tufts Health Plan 2001 - 2005
Skills
SDLC, Software Documentation, Business Analysis, Visio, Vendor Management, Business Intelligence, Healthcare Information..., Process Improvement, Integration, Software Project..., Project Management, HIPAA, PMP, Requirements Analysis, Requirements Gathering, Information Technology
Education
University of Utah
Bachelor of Science (BS), Computer Science
University of Utah
Bachelor of Science (BS), Mathematics
Harvard Extension School
Graduate Certificate in Strategic Management
Blue Cross Blue Shield of Massachusetts January 2012 - Present
Charge Card Systems May 2008 - January 2012
Robert Half Finance & Accounting 2007 - 2008
Bank of America April 1999 - February 2007
Education
Florida Atlantic University 1996 — 2000
BS, Business Management
Carver Middle High School February 2015 - Present
RBI Baseball Academy January 2013 - Present
Bluefish Baseball Club January 2004 - March 2013
Minutemen AAU Baseball/Baseball Inc. November 2010 - July 2012
Mercer February 2012 - June 2012
Blue Cross Blue Shield of Massachusetts January 2006 - July 2009
Blue Cross Blue Shield of Massachusetts April 1998 - January 2006
Blue Cross Blue Shield of Massachusetts April 1998 - September 2001
Skills
Outlook, Call Center, Networking, Benefits Administration, Teaching, FrontPage, File Management, Avaya, Coaching, Customer Service, Sports, Supervisory Experience, Supervisory Skills, Conflict Management, Microsoft Office, Baseball, Sports Management, Call Centers, Insurance, Recruiting, Sports Marketing, Athletics
Education
Florida Southern College 1992 — 1996
Bachelor of Science (BS), Physical Education Teaching and Coaching
Duxbury High School 1988 — 1992
Anthem, Inc. March 2015 - Present
DentaQuest December 2013 - October 2014
Consultant June 2013 - November 2013
Tufts Health Plan April 2011 - July 2012
Tufts Health Plan June 2008 - April 2011
Tufts Health Plan September 2006 - July 2008
Blue Cross Blue Shield of Massachusetts July 2004 - August 2006
Skills
Health Insurance, Medicare, Medicare Advantage, Medicare Prescription..., Medicare Part D, Managed Care, TRICARE, HMO, CMS, PPO, NCQA, Health Care Reform, Customer Service, Customer Satisfaction, Public Speaking, Appeals, Medical Terminology, Grievances, Employee Training, Peer Mentoring, Data Analysis, Microsoft Office, Microsoft Excel, Team Building, ICD-9, PowerPoint, Outlook, Process Improvement, Lotus Notes, HIPAA, Healthcare Industry, Provider Relations, Healthcare, Health Policy, Training, Claims Resolution, Claim
Education
Fitchburg State College 1999 — 2002
3 years of study Business Management, Bachelors program
Essex Agricultural & Technical Institute 1995 — 1999
High School Diploma, Animal Sciences / Agricultural Business
Merrimack Pharmaceuticals July 2015 - Present
Boston Children's Hospital June 2014 - Present
LogMeIn January 2014 - April 2014
Explorica May 2013 - September 2013
athenahealth February 2013 - April 2013
Bank of America June 2012 - February 2013
Blue Cross Blue Shield of Massachusetts December 2009 - April 2012
Adjudicator January 2009 - November 2009
Lowrie, Lando and Anastasi, LLP April 2008 - December 2008
Skills
Microsoft Office, Outlook, Microsoft Word, PowerPoint, Photoshop, Editing, Video Production, Final Cut Pro, Video Editing, Social Media, Photography, Video, Event Planning, Customer Service, Social Networking
Education
Franklin Pierce College 2002 — 2007
B.A, Mass Communications, Media Production
Blue Cross Blue Shield of Massachusetts April 2012 - Present
Blue Cross Blue Shield of Massacusetts January 2011 - Present
Blue Cross Blue Shield January 2007 - Present
Blue Cross Blue Shield of Massachusetts February 2007 - January 2011
Blue Cross Blue Shield January 2001 - January 2007
Blue Cross Blue Shield of Massachusetts February 2001 - February 2001
Life Care Center of Plymouth January 1997 - January 2000
Manor Nursing and Rehab Center January 1990 - January 1997
South Shore Hospital January 1989 - January 1990
Quincy Nursing Home January 1987 - January 1989
Skills
NCQA, Utilization Management, Medicare Supplements, Compliance, Health Insurance, Medicare, Quality Improvement, Nursing, Healthcare
Education
Fitchburg State College 1982 — 1986
Bachelor of Science degree, Nursing
Fitchburg State University 1982 — 1986
BSN, Nursing and Allied Health
Blue Cross Blue Shield of MA Quality Assurance SpecialistBlue Cross Blue Shield of MA2005 - Present
Blue Cross Blue Shield of Massachusetts 2005 - Present
Skills
Health Insurance, Insurance, Quality Assurance, Call Centers, Software Documentation, Data Analysis, Claim, Healthcare Management, Process Improvement, Healthcare, Access, HIPAA, Leadership, Customer Service
Education
Emmanuel College
Blue Cross Blue Shield of Massachusetts July 2015 - Present
John Hancock Financial Services January 2014 - January 2015
Fidelity Investments May 2012 - January 2014
Fidelity Investments June 2011 - May 2012
MFS Investment Management 2010 - 2011
Putnam Investments 2005 - 2009
Putnam Investments 2004 - 2005
MPI Software 2002 - 2004
Commonwealth of Massachusetts 2001 - 2002
Fidelity Investments 2000 - 2001
Skills
Project Management, Business Analysis, Financial Services, SDLC, Fixed Income, Equities, Quality Center, Vendor Management, Visio, MS Project, Corporate Actions, SQL, Testing, Securities, Requirements Gathering, Trading Systems, Portfolio Management, Investments, Derivatives, System Migration, System Implementations, Requirements Analysis, System Requirements, Agile Methodologies, Scrum
Education
Suffolk University 1982 — 1984
BSBA, Management
Fisher College 1980 — 1982
AS, Accounting
Villanova University
Master Certificate, Project Management
BMC HealthNet Plan March 2013 - Present
BMC HealthNet Plan October 2009 - March 2013
Blue Cross Blue Shield of Massachusetts September 2007 - October 2009
Neighborhood Health Plan October 2006 - September 2007
MBHP January 2001 - October 2006
Greater Lynn Mental Health and Retardation Assn June 1987 - December 2000
Skills
Process Improvement, HIPAA, Medicaid, Healthcare Management, Behavioral Health, Visio
Education
Salem State University 1991 — 1993
MS, Counseling and Psychological Services
Gordon College 1983 — 1987
BS, Sociology, Music Education
Alliance for Better Long Term Care June 2014 - Present
Silverman McGovern Staffing and Recruiting February 2012 - January 2013
Covidien September 2008 - October 2011
UMass Memorial Medical Center 2006 - 2008
Blue Cross Blue Shield of Massachusetts 1996 - 2005
Skills
Medical Compliance, Infection Control, Design Control, Team Leadership, Data Analysis, Quality Improvement, JCAHO, Medical/Surgical, Medical Records, Regulatory Submissions, ISO 14971, Medicaid, Root Cause Analysis, Vascular, Acute Care
Education
Northeastern University
Legal Nurse Consultant
Emmanuel College
BS, Business/Healthcare Administration
Lawrence and Memorial Hospital-Joseph Lawrence School of Nursing
The Morgan School
Sentinel Benefits 2005 - Present
The Bostonian Group 2000 - 2005
McKesson Health Solutions 1995 - 2000
Blue Cross Blue Shield of Massachusetts 1990 - 1995
Skills
Management, Employee Benefits, 401k, Recruiting, Benefits Administration, Human Resources, Change Management, Health Insurance, ERISA, Insurance, Leadership, Strategic Planning, Process Improvement, Retirement, Pensions, Project Management, Mergers & Acquisitions, Training, Team Building, Talent Management
Education
Fairfield University
BA, Economics
Simmons College
M.S., Health Care Administration
Emmanuel College 2005 — 2009
M.S., Human Resources Management
Malden Catholic High School
Blue Cross Blue Shield of Massachusetts May 2005 - Present
Cambridge Health Alliance January 2002 - May 2005
One Health Plan June 2000 - December 2001
Cambridge Health Alliance May 1999 - June 2000
One Health Plan May 1997 - May 1999
Harvard Pilgrim Health Care July 1995 - May 1997
Whidden Memorial Hospital June 1993 - July 1995
Norwood Hospital March 1992 - June 1993
Mount Auburn Hospital February 1988 - March 1992
Skills
Accreditation, NCQA, Healthcare, Healthcare Management, Provider Relations, Hospitals, Health Policy, Quality Improvement, Managed Care, Medicaid, HIPAA, Medicare, Healthcare Industry, Credentialing, Healthcare Consulting
Education
Northeastern University 2004 — 2004
Certificate, Paralegal Studies
Emmanuel College 1983 — 1997
BS, Health Care Administration
Blue Cross Blue Shield of Massachusetts May 2014 - Present
HealthCare Administrative Solutions, Inc. (HCAS) November 2012 - May 2014
Harvard Vanguard Medical Associates October 2010 - November 2012
Children's Hospital Boston October 2001 - October 2010
Education
Emmanuel College
Bachelor's degree, Business Administration
Tufts Health Plan – Network Health July 2015 - Present
Gemnint Floors Inc. May 2015 - Present
TRCo Marketing January 2015 - May 2015
Massachusetts Health Connector September 2014 - January 2015
MAXIMUS August 2013 - September 2014
Sally Beauty Supply May 2012 - August 2013
MADRAGS Clothing store November 2009 - March 2011
Blue Cross Blue Shield of Massachusetts June 2008 - August 2008
Roxbury Boys & Girls Club June 2007 - August 2007
Skills
Office procedures and..., HIPAA, medical records, Medical Billing,..., Medisoft Practice..., Excellent Customer..., Windows XP, Word 2007,..., Anatomy and Physiology, Medical Terminology, ICD-9-CM, CPT/HCPCS..., Posting charges,..., Typing Speed 40 WPM, CMS-1500 claims..., submission, appeals..., Microsoft Excel, Data Entry, Customer Service, Telephone Skills
Education
Millennium Training Institute 2011 — 2012
Fisher College
Associates Degree, General Studies
Blue Cross Blue Shield of Massachusetts August 2014 - Present
Blue Cross and Blue Shield of Massachusetts November 2007 - Present
Skills
Claim, Insurance, HIPAA, Underwriting, Analysis, Healthcare, Benefits Administration, Research, Process Improvement, Customer Service, Microsoft Excel, Microsoft Word, Sales, Data Analysis, Outlook
Education
Framingham State University 2003 — 2007
B.A., Corporate Communications, Business Administration
UMass Medical School CHCF May 2010 - Present
UMass Medical School CHCF October 2007 - May 2010
Blue Cross Blue Shield of Massachusetts February 2004 - October 2007
Skills
HIPAA EDI, ICD-10, MMIS, HIPAA, Medicaid, Project Management, Team Building, Cross-functional Team..., User Acceptance Testing, Use Case Analysis, Data Analysis, Business Analysis, Business Process..., Healthcare, Program Management, Healthcare Information..., Process Improvement, Data Warehousing, Software Documentation, Analysis, Visio, Software Quality...
Education
Emmanuel College 2007 — 2011
Bachelor of Science, Business Administration
Northern Essex Community College 1994 — 1996
Associate of Science, Computer Science, Business
Blue Cross Blue Shield of Massachusetts September 2013 - Present
Harvard Pilgrim Health Care 2010 - September 2013
Harvard Pilgrim Health Care April 2001 - October 2010
Harvard Pilgrim Health Care January 1998 - April 2001
Harvard Vanguard Medical Associates 1998 - 1998
Braintree Rehabilitation Hospital 1995 - 1998
Braintree Rehabilitation Hospital 1994 - 1995
Braintree Rehabilitation Hospital 1991 - 1994
Procter & Gamble 1987 - 1991
Skills
Managed Care, Health Insurance, Performance Management, Healthcare, Leadership, Team Building, Vendor Management, Coaching, Staff Development, Personnel Management, Employee Benefits, Outsourcing, Healthcare Management, Medicare, HIPAA, Process Improvement, Healthcare Information..., Insurance, Strategic Planning
Education
Northeastern University
Bachelor of Science (B.S.), Business Administration
Emmanuel College
Master of Arts (M.A.), Human Resources Management and Services
Center for Creative Leadership
Leadership Development Program
Blue Cross Blue Shield of Massachusetts August 2015 - Present
PwC January 2013 - July 2015
PwC January 2012 - May 2012
Houghton Mifflin Harcourt July 2010 - December 2010
Department of Health and Human Services (SAMHSA) August 2008 - December 2008
S.L. Rama International May 2006 - July 2008
Skills
Sarbanes-Oxley Act, Auditing, Internal Controls, US GAAP, GAAP, Financial Reporting, Accounting, Internal Audit, Financial Accounting, Financial Analysis, CPA, Financial Statements, Budgets, Tax, General Ledger
Education
Northeastern University 2009 — 2012
BSBA, Accounting
Florida International University 2006 — 2009
AA, Accounting
Blue Cross Blue Shield of Massachusetts January 1990 - Present
BCBSMA January 1990 - Present
Blue Cross Blue Shield of Massachusetts 1990 - 2011
Blue Cross Blue Shield of Massachusetts 1990 - 2011
Blue Cross Blue Shield of MA 1990 - 2010
Education
Fisher College 1996 — 1998
Business
The Better Oral Health for Massachusetts Coalition November 2013 - Present
DentaQuest June 2011 - Present
Better Oral Health for Massachusetts Coalition December 2012 - November 2013
Mount Wachusett Community College April 2012 - October 2012
Better Oral Health For Massachusetts Coalition 2008 - October 2011
Blue Cross Blue Shield of Massachusetts August 2005 - June 2011
Dr. Theodore Zervas, DMD January 1997 - January 1998
Stuarts Department Store January 1991 - January 1993
Skills
Healthcare, Program Development, Community Outreach, Non-profits, Public Speaking, Coalitions, Building Relationships, CRM, Dentistry, Fundraising, Grant Writing, Healthcare Management, Leadership, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Nonprofits, PowerPoint, Practice Management, Public Health, Strategic Planning, Training, Customer Service
Education
Emmanuel College 2010 — 2014
Master of Science in Management ; Bachelor of Science, Management; Business Administration
Emmanuel College 2007 — 2010
Bachelors of Science in Business, Business
Mount Wachusett Community College 2003 — 2005
Associates Science in General Studies, Law, Science
Mount Wachusett Community College 2001 — 2003
Associate of Science, Business Administration, Business
Worcester Technical Institute 1996 — 1997
Certification in Dental Assisting, Dental Assisting
Blue Cross Blue Shield of Massachusetts January 2014 - Present
Blue Cross Blue Shield December 1994 - Present
John Alden Life 1992 - 1994
Consolidated Group Trust 1986 - 1992
Skills
Healthcare, Insurance, Health Savings Accounts, Employee Benefits, Account Management, Team Building
Education
Framingham State College 1983 — 1986
BS, Communications
Westfield State College 1982 — 1983
Communications
Genzyme February 2014 - Present
Genzyme/Sanofi April 2013 - February 2014
Genzyme Corporation February 2005 - April 2013
Blue Cross Blue Shield of Massachusetts July 2002 - February 2005
Choate, Hall & Stewart May 1997 - June 2002
Foley Hoag LLP September 1992 - May 1997
Education
Harvard Law School 1988 — 1991
JD
Harvard University 1983 — 1987
AB
Myths and Maidens LLC October 2009 - Present
NH Pride June 2012 - August 2012
Blue Cross Blue Shield of Massachusetts August 2011 - June 2012
Skills
Process Improvement, Health Insurance, Insurance, Strategic Planning, Program Management, Vendor Management, Change Management, Business Process..., Project Management, Management Consulting, Business Analysis, Leadership, Strategy
Education
Granite State College 2011 — 2012
Bachelor's degree, Health/Health Care Administration/Management, 4.0
Hesser College 2009 — 2011
Associates of Business Administration, Business Administration and Management, General, 3.8
Tower Group Companies November 2012 - Present
Blue Cross Blue Shield of Massachusetts May 2012 - August 2012
Winn Management March 2011 - May 2011
HCRI January 1999 - January 2008
Harvard Clinical Research Institute January 1996 - January 1999
Skills
Administrative..., Outlook, Spreadsheets, Process Scheduler, Microsoft Office, Access, Office Administration, Payroll, Event Planning, Real Estate
Education
Women@WorkPlus 2011 — 2011
computer CTC 101
Fisher College 1993 — 1995
Associate's Degree, Paralegal Studies
Computer Learning Center 1992 — 1993
data entry clerk
University of New England Laboratory TechnicianAlletess Medical LaboratoryNovember 2013 - 2014
Burke Rehabilitation Hospital May 2012 - August 2012
Blue Cross Blue Shield of Massachusetts June 2011 - August 2011
Skills
PowerPoint, Leadership, Research, Community Outreach, Microsoft Office, Microsoft Word, Event Planning, Fundraising, Editing, SPSS, Public Speaking, Non-profits, Microsoft Excel, Social Media
Education
Hamilton College 2009 — 2013
B.A., Philosophy, Pre-Med
Prospect Hill Academy Charter School 2005 — 2009
Blue Cross Blue Shield of Massachusetts March 2014 - Present
DAA Enterprises, Inc January 2012 - February 2014
Wal-Mart Inc May 2011 - October 2011
CVS Caremark Corporation July 1989 - April 2011
MIT February 1986 - August 1989
Skills
Managed Care, Pharmacists, Dispensing, Pharmacy, Healthcare, Clinical Research, Medication Therapy..., Pharmacy Automation, Pharmacy Benefit..., Community Pharmacy, Clinical Pharmacy, Immunization, Pharmacy Practice, Certified Immunizer, Patient Counseling, Compounding, Clinical Pharmacology, Medicare Part D
Education
MCP/AHS 1986 — 1989
B.S, Pharmacy
Shardaben general Hospital 1982 — 1983
Diploma in pathology, Microbial and tissue pathology, 4.0
Gujarat University 1981 — 1983
Master of Science (M.Sc.), Industrial Microbiology and immunology, 3.9
Ahmedabad Science College 1978 — 1981
Bachelor of Science (B.Sc.), Microbiology, General, 4.0
Simmons College October 2013 - Present
Berklee College of Music January 2011 - October 2013
uAspire July 2005 - December 2010
Blue Cross Blue Shield of Massachusetts November 2003 - June 2005
Skills
Student Affairs, Customer Service, Microsoft Office, Microsoft Excel, Staff Development, Finance, Office Management, Creative Writing, Critical Thinking, Datatel, Higher Education, Database Administration, Organizational..., Music, Public Speaking, Admissions, PowerPoint, Enrollment Management, Community Outreach, Nonprofits, Student Financial Aid, Microsoft Word, Higher Education...
Education
Northeastern University 2009 — 2011
Masters of Higher Education, Higher Education/Higher Education Administration
Fairfield University 1999 — 2003
Bachelor of Arts (B.A.), English/Marketing
Starmount Life Insurance / AlwaysCare Benefits, Inc. VP and Chief Operating OfficerStarmount Life Ins. / AlwaysCare BenefitsNovember 2003 - January 2007
Blue Cross Blue Shield of Massachusetts January 2001 - October 2003
MemberWorks now Vertrue September 1994 - December 2000
Gene Sherman, DMD 1977 - September 1994
FDU Dental School 1973 - 1977
Skills
Health Insurance, Dentistry, Managed Care, Insurance, Healthcare Management, Medicare, Strategic Planning, Healthcare, Medicaid, Employee Benefits, Business Development, Health Policy, Underwriting, PPO, Program Management, Healthcare Consulting, Long-term Care, HMO, Practice Management, Brokers, Executive Management, Health Savings Accounts, Disease Management, Utilization Management, HIPAA, Network Development, Provider Relations, Disability Insurance, Healthcare Industry, Leadership, Claim, Health Care Reform, Healthcare Information..., Quality Improvement, Life Insurance, EHR, Informatics, Revenue Cycle, Pharmacy Benefit..., Commercial Insurance, Health Economics, Physicians, Workers Compensation, Claims Management, Term Life Insurance, Reinsurance, Medical Billing
Education
University of Bridgeport
MBA
Fairleigh Dickinson University
DMD
Fairleigh Dickinson University
Bachelor of Science (BS)
Practical Data Solutions July 2004 - Present
UMass Memorial Medical Center May 1999 - July 2004
Matthew Thornton Health Plan March 1990 - May 1999
Blue Cross Blue Shield of Massachusetts 1988 - 1990
Skills
Healthcare, Data Analysis, Healthcare Information..., EHR, EMR, Business Intelligence, Informatics, Healthcare Consulting, Practice Management, Hospitals, Management
Education
Fitchburg State College
Blue Cross Blue Shield of Massachusetts August 2012 - Present
Blue Cross Blue Shield of Massachusetts October 2008 - August 2012
Blue Cross Blue Shield of Massachusetts May 2007 - September 2008
Skills
Insurance, Health Insurance, Managed Care, HIPAA, Healthcare, Benefits Administration, Process Improvement, Medicare, Healthcare Management, Access, Leadership, Training, Outlook, Employee Benefits, Call Centers
Education
Emmanuel College 2010 — 2012
Master of Science, Management
Bridgewater State University 2000 — 2004
Bachelor of Science, Health Education
Blue Cross Blue Shield of Massachusetts April 2004 - September 2014
Skills
Behavioral Health, Healthcare, Mental Health, Case Management, Hospitals, Clinical Research, Healthcare Management, Strategic Planning
Education
Harvard Medical School 1966 — 1970
Doctor of Medicine (M.D.)
Harvard University 1962 — 1966
Bachelor of Arts (B.A.), Biochemistry
UMass Memorial Health Care January 2011 - Present
Health Dialog 2008 - 2010
Blue Cross Blue Shield of Massachusetts 2002 - 2008
Northeastern University School of Law 2003 - 2003
Ropes & Gray LLP 1997 - 2002
Hill & Barlow 1994 - 1997
Skills
HIPAA, Managed Care, Medicaid, Health Policy
Education
Harvard Law School
Juris Doctor (J.D.)
Smith College
Bachelor's Degree, Government
Blue Cross Blue Shield of Massachusetts September 2013 - Present
Cape Medical Supply June 2013 - September 2013
Private Practice, Medical Specialty March 2013 - September 2013
Sleep HealthCenters October 2006 - January 2013
South Shore Medical Center 2008 - 2010
Cerebral Palsy of MA 2003 - 2006
Skills
Medical Records, eClinical Works, Athena, Patient Advocacy, Patient Support, Physician Relations, Medical Terminology, Sleep Medicine, CPAP, Appointment Scheduling, Customer Service, Telephone Reception, Superior Computer Skills, Receptionist Duties, Filing, Durable Medical..., Electronic Filing, Salesforce.com, healthfusion, practice fusion, Microsoft Office, Health Insurance, Customer Satisfaction, Telephone Manner, Administrative Office..., General Administrative..., Calendars, Google Calendar, Calendar Planning, Office Equipment..., Computer Operations, Internet Resources, Word Processing, Typing, Text Editing, Log Management, User Documentation, Accurate Data Entry, Vendor Relationships, HIPAA, Cpr Certified, Oral & Written..., Meditech, Complaint Management, Resourceful..., A/R collections, Ordering Office Supplies, Super User, Sleep Disorders, Respiratory Therapy
Education
Franklin Pierce College 2002 — 2003
Blue Cross Blue Shield of Massachusetts April 2001 - Present
Massachusetts Hospital Association February 1983 - March 2001
Education
Franklin Pierce College 1970 — 1972
Blue Cross Blue Shield of Massachusetts 2006 - 2007
Education
UNC at Pembroke N.C. 1983 — 1988
Bachelor's degree, Biology and Biochemistry
Fayetteville Technical Community College 1976 — 1980
Diploma, Associates in Nursing
Analysis Group, Inc. March 2015 - Present
Blue Cross Blue Shield of Massachusetts November 2009 - March 2015
Goodwin Procter LLP November 2002 - October 2009
Middlesex County District Attorney's Office August 2005 - December 2005
United States Court of Appeals for the Second Circuit August 2001 - August 2002
United States District Court for the District of Massachusetts September 2000 - August 2001
Skills
Corporate Law, Litigation, Westlaw, Legal Research, Legal Writing, Commercial Litigation, Civil Litigation, Courts, Arbitration, Mediation, Appeals, Trials
Education
Harvard Law School 1997 — 2000
Doctor of Law (JD) cum laude
University of Massachusetts, Amherst 1992 — 1996
Bachelor of Arts (BA) summa cum laude