Blue Cross Blue Shield of Massachusetts
Industry: Company
DescriptionBlue Cross Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. Headquarters: Boston, Massachusetts, United States CEO: Andrew Dreyfus (7 Sep 2010–) Revenue: 6.8 billion USD (2015) Founder: Blue Cross Blue Shield Association Subsidiaries: Blue Cross and Blue Shield of Massachusetts HMO Blue Inc., Blue Benefit Administrators of Massachusetts Parent organization: Blue Cross Blue Shield Association
Blue Cross Blue Shield of Massachusetts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Massachusetts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,210 Blue Cross Blue Shield of Massachusetts employees in database. Find out everything there's to know about Blue Cross Blue Shield of Massachusetts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Massachusetts Employees
Steward Health Care Network November 2012 - Present
Blue Cross Blue Shield of Massachusetts September 2004 - November 2012
Skills
SAS/SQL, Microsoft Office, Data Analysis, Data Management, Databases, Access, Microsoft Excel, Process Improvement, SQL, Healthcare, Public Health, Managed Care, Health Insurance, Medicare, Healthcare Industry, Healthcare Management
Education
Boston University School of Public Health 2000 — 2002
Master of Public Health, Health Services with background in Biostatistics
University of Massachusetts Dartmouth 1997 — 2000
Bachelor of Arts, Political Science Major (concentrating in health care policy and pre-law); Spanish minor
D50 Media September 2011 - Present
Overdrive Interactive March 2011 - April 2011
Blue Cross Blue Shield of Massachusetts September 2010 - January 2011
Finally Forward September 2006 - October 2010
HealthTalker May 2010 - August 2010
Mullen April 2010 - May 2010
Inflexxion June 2008 - February 2009
Worcester Art Museum January 2008 - April 2008
Skills
Graphic Design, Advertising, Marketing, Adobe Creative Suite, Web Design, User Experience, Information Architecture, InDesign, Illustrator, Photoshop, Logo Design, Social Media, Social Media Marketing, Mac, Typography, WordPress
Education
University of Massachusetts Lowell 2004 — 2008
BFA, Graphic Design
BNI May 2012 - Present
Aflac January 2010 - Present
Aflac September 2007 - December 2009
Blue Cross Blue Shield of Massachusetts June 2001 - September 2007
Skills
Disability Insurance, Employee Benefits, Fixed Annuities, Health Insurance, Life Insurance, Insurance, Term Life Insurance, Training, Small Business, Sales, Customer Service, Whole Life, Cold Calling, Accident Insurance, Brokers, Commercial Insurance, Critical Illness, General Insurance, Long-term Care, Management, Marketing, Property, Sales Management, Time Management, Workers Compensation
Education
University of Massachusetts Dartmouth 1997 — 2001
Bachelor of Arts (BA), Spanish & Psychology
Stoneham high 1994 — 1997
BWW 2012 - Present
Action for Boston Community Development July 2013 - September 2013
Blue Cross Blue Shield of Massachusetts July 2012 - September 2012
Garden Restaurant February 2009 - June 2010
Skills
Microsoft Excel, Community Outreach, Public Speaking, Leadership, Microsoft Word, Microsoft Office, Outlook, Time Management, Social Media, Editing, Entrepreneurship
Education
University of Massachusetts Boston 2013 — 2017
Bachelor's Degree, Biochemistry
Brighton High 2011 — 2013
Graduated
J.E.B Stuart High 2009 — 2010
Blue Cross Blue Shield of Massachusetts February 2015 - Present
Humana February 2014 - February 2015
Big Fish Promotions May 2012 - December 2013
Skills
Actuarial Science, Mathematics, Statistical Data..., Microsoft Excel, VBA, R, Leadership, Team Management, Teamwork, Customer Service, Customer Engagement
Education
University of Connecticut 2009 — 2013
Bachelor of Science (BS), Actuarial Science
Blue Cross Blue Shield of Massachusetts May 2011 - Present
Blue Cross Blue Shield of Rhode Island July 2009 - May 2011
Aetna June 2007 - June 2009
Independence Blue Cross March 1999 - June 2007
Skills
Medicare, Process Engineering, Documentation, Claims, HIPAA, Enrollment, Compliance Management, Online Enrollment, SDLC, Project Planning, Medicare Advantage, CMS, Fulfillment Services, Business Process Mapping, Procedure Creation, Claim, Enrollment Management, Health Insurance, Employee Benefits, Healthcare Management, Strategic Planning, Software Documentation, Managed Care, Healthcare, Program Management, Health Policy, Leadership, Policy, Organizational..., Business Process, Recruiting, Data Analysis, Employee Relations, Government, Health Care Reform, Healthcare Industry, Human Resources, Management, Medicare Part D, Process Improvement, Provider Relations, Talent Management, Training, Network Development, Disease Management, Medicaid, Insurance
Education
University of Pennsylvania 2006 — 2009
MS, Organizational Dynamics
University of Delaware 1991 — 1995
BA, Political Science
Marple Newtown SHS 1988 — 1991
College Prep
Harvard Pilgrim Health Care September 2013 - Present
Blue Cross Blue Shield of Massachusetts June 2001 - June 2012
SBC Telecom April 2000 - April 2001
United Liquors Ltd February 1996 - April 2000
Skills
Health Insurance, Health Savings Accounts, Insurance, Salesforce.com, Customer Service, Events, New Business Development, Account Management, Employee Benefits, Managed Care, Customer Satisfaction, Sales, Call Centers, Strategy, Sales Management, Strategic Planning, Sales Operations, Time Management, Customer Retention, Healthcare, Leadership, Process Improvement, Cold Calling, Team Building
Education
University of Massachusetts Boston
Bachelor of Arts, Economics
Harvard Pilgrim Health Care November 2007 - Present
Blue Cross Blue Shield of Massachusetts August 2006 - October 2007
Harvard Pilgrim Health Care 2004 - 2006
CareFirst BlueCross BlueShield 2002 - 2004
Education
University of Massachusetts Boston
SK Solutions LLC January 2010 - Present
Blue Cross Blue Shield of Massachusetts June 2005 - Present
Learn Yu Wen, Inc September 2009 - October 2013
PHASE In Healthcare January 2003 - May 2005
Sybase 2000 - 2001
Avid Technology 1998 - 1999
Skills
Databases, SQL, Access, Microsoft SQL Server, Database Design, Web Applications, Business Intelligence, VBA, VB.NET, Linux, Subversion, Business Analysis, SDLC, Testing, Software Project..., Agile Methodologies, Drupal, Visual Studio, System Administration, SharePoint, Phone Etiquette, Leadership, Highly personable, Data Analysis, Management, Software Development, ETL, XML, Requirements Analysis, SQL Server, SVN, MySQL, C#, MongoDB, NoSQL, Python, JSON, System Integration, Microsoft Team..., ASP.NET, WordPress, Team Foundation Server, IBM - Rational..., Project Management, Process Improvement
Education
University of Massachusetts Boston 2007 — 2007
MS Computer Science (Incomplete), Computer Science: Relational Databases, Computer Human Interfaces
University of Massachusetts at Lowell 2001 — 2005
Bachelor of Science, Computer Science
Blue Cross Blue Shield of Massachusetts September 2011 - Present
Blue Cross Blue Shield of Massachusetts September 2005 - September 2011
Skills
Leadership, Insurance, Health Insurance, Customer Service, Microsoft Office, Managed Care, HIPAA, Process Improvement, Call Centers, Healthcare, Training, Time Management, Outlook, Microsoft Word, Health Savings Accounts, Microsoft Excel
Education
University of Massachusetts Boston
Biology/Biological Sciences, General
Blue Cross Blue Shield of Massachusetts January 2014 - Present
Blue Cross Blue Shield of Massachusetts June 2012 - January 2014
BankFive May 2008 - June 2012
BankFive April 2003 - May 2008
Skills
Life & Health Insurance..., Health Insurance, Account Management, Territory Management, Consulting, Health Savings Accounts, FSA, HRA, Cross Selling, Health Care Reform, Facebook, Social Media, Management, Photography, Social Media Marketing, Social Networking, Advertising Sales, Blogging, Flickr, Tumblr, Twitter, Photo Editing, Editing, Proofreading, Event Planning, Web Design, B2B eCommerce, Insurance, Marketing, Customer Service, Microsoft Office, Training, Banking, Retail Banking
Education
University of Massachusetts Dartmouth 2004 — 2009
Marketing, Marketing, Human Resources
Bishop Connolly High School 2000 — 2004
High School Diploma
Blue Cross Blue Shield of Massachusetts January 2015 - Present
London Life June 2014 - December 2014
Manulife Financial March 2013 - May 2014
University of Guelph January 2011 - April 2011
University of Guelph May 2010 - August 2010
Skills
Statistics, Financial Modeling, Programming, Risk Assessment, Statistical Modeling, R, Research, SAS, Data Analysis, Microsoft Excel, Mathematical Modeling, Quantitative Analytics, Data Mining, Actuarial Science, Visual Basic, LaTeX, Financial Analysis, Econometrics, Economics, SAS programming, VBA, SQL, Databases, Valuation, Time Management, Biostatistics, Financial Risk, SPSS, Teamwork, Data Management, Survival Analysis, Access, Market Research, Risk Management, Time Series Analysis, Analysis, Report Writing, SAS Programming
Education
University of Guelph 2011 — 2012
Master of Science, Statistics
University of Guelph 2007 — 2011
Bachelor of Arts, Honours Statistics
Blue Cross Blue Shield of Massachusetts December 2012 - Present
Provant Health Solutions August 2012 - December 2012
Blue Cross Blue Shield of Massachusetts January 2000 - August 2012
Skills
Cross-functional Team..., Project Management..., Software Documentation, Leadership, Project Management, SharePoint, Training, Requirements Analysis, Management, Strategy, Project Planning, Team Building, Operations Management, Coaching, Testing, Call Centers, Product Development, Healthcare, Logistics, Program Management, Vendor Management, Process Improvement, Business Intelligence, PMP, Analytics, Analysis, Data Analysis, Business Analysis, Access
Education
University of Massachusetts Boston 2013 — 2015
Master of Public Administration (MPA), Public Administration and Healthcare
University of Massachusetts Boston 2002 — 2006
Bachelor of Arts (B.A.), English, suma-cum-laud
University of Massachusetts Boston 2011 — 2011
Project Management, Certificate
Cintas June 2015 - Present
Exclusively N.E.P December 2011 - Present
Canon Solutions America June 2013 - June 2015
Blue Cross Blue Shield of Massachusetts November 2012 - February 2013
MEDITECH June 2009 - December 2011
Skills
Marketing, Social Media, Event Management, Event Planning, Networking, Social Media Marketing, Management, Trade Shows, Creative Direction, Brand Awareness, Email Marketing, Public Speaking, Marketing Strategy, Online Marketing, Entrepreneurship, Public Relations, Marketing Communications, Lead Generation, Salesforce.com, SEO, Promotions, Branding & Identity, Corporate Events, Corporate Branding, Hootsuite, Consulting, Special Events..., Event Producing, Special Event Consulting, Producing Events, Social Marketing, Strategic Leadership, Online PR, Great People Skills, Team Motivator, Promotional Development, Business Strategy, Google+, Twitter, Events, Events Coordination, Brand Development, Coordinating Events, Special Events..., Negotiation, Contract Negotiation, Strategic Negotiations, Business Development, Project Management
Education
University of Massachusetts Dartmouth 2004 — 2008
Humanities and Social Sceiences, Economics, History
Self January 2013 - Present
Brigham and Womens Physicians Organization December 2011 - October 2012
Center for Connected Health (part of Partners Healthcare) April 2011 - October 2011
Blue Cross Blue Shield of Massachusetts 2005 - 2009
Tufts Health Plan 1998 - 2003
Tufts Health Plan 1993 - 2003
United Brands Company 1981 - 1988
New England Life 1979 - 1981
Skills
SQL, Healthcare Information..., Data Analysis, Access, Web Site Design, HTML, CSS, JavaScript, Photoshop, Dreamweaver, MS Access, VBA, Microsoft SQL Server, SAS programming, SPSS, Microsoft Word, Microsoft Excel, HEDIS, Relational Databases, Reporting Applications, Database Applications, Database Design, Health Insurance, Healthcare, Integration, Visual Basic, Visio, Web Design, SSRS
Education
University of Maine 1973 — 1978
Bachellor of Arts, Political Science and Government
Bangor High School 1972 — 1973
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Champlain Valley Union High School 1969 — 1972
Blue Cross Blue Shield of Massachusetts October 2013 - Present
Blue Cross Blue Shield of Massachusetts November 2011 - October 2013
Blue Cross Blue Shield of Massachusetts October 2008 - October 2011
Skills
Health Insurance, Insurance, Employee Benefits, Call Centers, Microsoft Office, Customer Service, Leadership, HIPAA, Outlook, Healthcare, Medicare, Process Improvement, Data Entry, Data Analysis, Medicaid, Software Documentation, Analysis, Training, Managed Care, Vendor Management, Claim, Business Analysis, Microsoft Excel
Education
University of Massachusetts Boston 2002 — 2008
Bachelor of Science, Management, Psychology
Fannie Mae November 2011 - Present
Kaiser Foundation Health Plan January 2010 - October 2011
CareFirst BlueCross BlueShield March 2008 - November 2009
Blue Cross Blue shield of South Carolina October 2007 - February 2008
TD Bank October 2006 - October 2007
Blue Cross Blue Shield of Massachusetts August 2005 - September 2006
Universal Bytes Consulting May 1999 - June 2005
Blue Cross Blue Shield Association -Cruz azul- March 1999 - February 2003
Metro Pavia Health System, Inc. April 1997 - February 1999
Carrier Corporation August 1996 - April 1997
Skills
Program Management, SDLC, Integration, Business Analysis, Business Process..., Management, Project Management, Business Process, Information Technology, CRM, Disaster Recovery, Consulting, Vendor Management, Business Process..., Change Management, Software Documentation, Security, Analysis, Testing, ITIL, Team Leadership, Risk Management, SharePoint, Cross-functional Team..., Training, Software Development, Enterprise Software, French, English, Arabic
Education
University of Houston-Clear Lake 1982 — 1987
BCS
University of Houston
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - Present
USAA October 2010 - June 2012
USAA January 2009 - September 2010
CHRISTUS Health May 2005 - September 2008
ISACA San Antonio 2005 - 2006
Jefferson Wells September 2004 - April 2005
ERCOT October 2003 - April 2004
Blue Cross Blue Shield of Massachusetts September 2001 - January 2002
Higher Colleges of Technology August 1995 - July 2001
Northrop Grumman March 2000 - June 2000
Skills
Compliance, Risk, Enterprise Risk..., CISA, ICFR, COBIT, ITIL, Sarbanes-Oxley, Analysis, Assurance, Auditing, Business Process, Financial Risk, IT Audit, Information Security..., Information Technology, Internal Audit, Internal Controls, Operational Risk..., Process Improvement, Risk Assessment, Risk Management, Sarbanes-Oxley Act, Security
Education
University of Toronto - University of Trinity College 1989 — 1993
Bachelor of Science
University of Leicester 1997 — 2001
MBA
Blue Cross Blue Shield of Massachusetts November 1997 - Present
Boy Scouts of America April 1967 - Present
LH Associates May 1995 - December 2010
North Shore Medical Center August 1985 - November 1997
Skills
Leadership, Program Management, Management, Strategy, Nonprofits, Budgets, Project Management, Health Insurance, Insurance, Volunteer Management, Public Speaking, Contract Negotiation, Analysis, Project Planning, Leadership Development, Claim, Fundraising, Team Leadership, Business Analysis, Strategic Planning, Underwriting, Community Outreach, Event Planning, Real Estate Transactions, Operations Management, Construction Management, Capital Projects, Corporate Real Estate, Risk Assessment, Non-profit Leadership, Non-profit Board..., Mentoring, Team Building, Business Strategy, Construction, Organizational..., Real Estate, Governance, Cross-functional Team..., Process Improvement, Vendor Management, Youth Development, Young Adults
Education
Northern Essex Community 1978 — 1981
Associates Degree, Business Administration and Management, General
ECRI- Certified HealthCare Environmental Management 1996 — 2004
Massachsetts Institute of Technology 1991 — 1992
Certificate, Facilities Management
University of Illinois at Urbana-Champaign 1978 — 1983
Environmental Management
Harbor Medical Associates May 2014 - Present
Stav Family Enterprises, DBA Anna's Harborside Grille July 2012 - Present
AccuFile, Inc. November 2011 - June 2012
Rockland Trust April 2011 - September 2011
Hire Partnership November 2010 - March 2011
Blue Cross Blue Shield of Massachusetts December 2000 - May 2010
Massachusetts General Hospital November 1997 - October 2000
Skills
Human Resources, Employee Relations, Recruiting, Onboarding, HR Policies, HRIS, Applicant Tracking..., Talent Management, Talent Acquisition, Interviews, Employee Benefits, Program Management, Process Improvement, Event Planning, New Hire Orientations, Employee Engagement, Management, Training, Vendor Management, Payroll, Leadership, Personnel Management, Employee Training, Screening, Analysis, Temporary Placement, I-9 Compliance, Employment Law, New Hire Programs, Performance Management, Hiring, Succession Planning, Leadership Development, Job Descriptions, Vendor Relationships, SDLC, College Recruiting, Temporary Staffing, Benefits Administration, Workforce Planning, Deferred Compensation, Technical Recruiting, Superior Organization, Internet Recruiting, Sourcing, Training & Development, Healthcare
Education
Burdett College
UMass Boston
Blue Cross Blue Shield of Massachusetts May 2013 - Present
Blue Cross Blue Shield of Massachusetts July 2009 - May 2013
Blue Cross Blue Shield of Massachusetts January 2007 - July 2009
Blue Cross Blue Shield of Massachusetts October 2004 - January 2007
Skills
Insurance, Employee Benefits, Dental, Brokers, Claims, Underwriting, Health, Customer Service, Customer Relations, Trade Shows, Benefits, Account Management, Healthcare, Outlook
Education
University of Massachusetts Boston 2000 — 2003
B.S., Management/Marketing
New England Patriots May 2013 - Present
American Hockey League September 2009 - Present
Boston Red Sox January 2011 - May 2013
Worcester Sharks July 2007 - January 2011
Colorado Rockies Baseball Club March 2007 - July 2007
Denver Broncos January 2005 - July 2007
The Bonham Group March 2006 - July 2006
Blue Cross Blue Shield of Massachusetts April 2003 - August 2003
KNF&T Staffing Resources September 2001 - April 2003
Skills
Promotions, Video, Production, Television, Advertising, Brochures, New Media, Final Cut Pro, Editing, Event Management, Television Production, Marketing Materials, Posters, Video Production, Direct Mail, Video Editing, HD, Budgeting, Multimedia, Flyers, Commercials
Education
University of Denver 2003 — 2006
M.S.M, Sports Management
University of Delaware 1997 — 2001
B.A., History
Studied at the Universite de Caen 1999 — 1999
French Language and Literature
Blue Cross Blue Shield of Massachusetts May 2011 - Present
Coldwell Banker Residential Brokerage Northeast Support Center January 2009 - May 2011
Coldwell Banker Residential Brokerage, Back Bay-Boston, MA Offices August 2006 - January 2009
Coldwell Banker Residential Brokerage, Jamaica Plain, MA Office December 2005 - August 2006
The Boston Phoenix May 2005 - August 2005
Skills
Advertising, Email Marketing, Marketing Communications
Education
University of Massachusetts Boston 1998 — 2002
BA (Magna Cum Laude), Art, Marketing, Business
Blue Cross Blue Shield of Massachusetts 2014 - Present
Liberty Mutual Insurance 2005 - 2014
Liberty Mutual Insurance 2001 - 2005
Masspro 2000 - 2001
Bank of Boston 1992 - 2000
Skills
Insurance, Underwriting, Portfolio Management, Commercial Insurance, SAS programming, Life Insurance, Customer Service, Direct Marketing, Property & Casualty..., Business Analysis, Casualty, Risk Management, General Insurance, Health Insurance, Direct Mail Campaigns, Process Improvement, Training, Liability, Fixed Annuities, Claim, Databases, Data Analysis, SAS Programming, Management, Vendor Management
Education
University of Massachusetts Boston
BS, Computer Information Systems
SAS Institute
Blue Cross Blue Shield of Massachusetts July 2014 - Present
Blue Cross Blue Shield of Massachusetts August 2012 - July 2014
Holland & Knight LLP March 2011 - September 2012
Rosie's Bakery May 2010 - January 2011
Rosie's Bakery June 2006 - May 2010
Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlooksoft, iManage, Fluent in French, Organization &..., Strong Communication..., Highly detail oriented, Dependable Team Player, PowerPoint, Recruiting, Management, Applicant Tracking..., Talent Acquisition, Interviews, Human Resources
Education
UMass Boston 2010 — 2012
Bachelor's degree, Business Administration, Management and Operations
UMass Dartmouth 2008 — 2010
Biology/Business Administration and Management, General
Al Noor Academy September 2008 - April 2010
Al Noor Academy September 2008 - April 2010
Blue Cross Blue Shield of Massachusetts February 2005 - July 2007
Education
University of Massachusetts Boston 2001 — 2004
M.A., History
University of Massachusetts Boston
M.A, History
University of Massachusetts Boston
B.A, English
Life Care Centers of America February 2014 - June 2014
Independent A/R Consulant October 2013 - January 2014
Edward M Kennedy Community Health Center November 2011 - September 2013
Applied Management Systems January 1991 - July 2011
TRW Receivables Servies August 1989 - December 1990
Blue Cross Blue Shield of Massachusetts March 1980 - August 1989
Skills
Management Consulting, Healthcare, Project Management, Insurance, Healthcare Management, Hospitals, Process Improvement, Data Analysis, Invoicing, Healthcare Information..., Accounts Receivable, Outlook, Microsoft Excel, Customer Service, Training, Management
Education
University of Massachusetts Dartmouth 1976 — 1980
Bachelor of Science (BS), Business Administration and Management, General
Westborough High School
Marrinan & Associates, LLC August 2015 - Present
The Design Kat May 2014 - Present
Teespring October 2013 - April 2014
Acushnet Company March 2013 - July 2013
Blue Cross Blue Shield of Massachusetts July 2012 - December 2012
Sustainability Initiative at UMass Dartmouth September 2010 - May 2011
Pam Dennen June 2010 - November 2010
Omnia Agency June 2009 - August 2009
Skills
Illustrator, InDesign, Photoshop, Mac OS, Windows, Corel, Illustration, Microsoft Office, Word, Fine Art, HTML, Excel, PowerPoint, Mac, Adobe Creative Suite, Graphic Design, CSS, Photography, Outlook, XHTML, Drawing, Mac OS X, Painting, Typography, Art, Dreamweaver, Book Design, Business Cards, Production, Brochures, Layout, Logo Design, Posters, Web Design, Corporate Identity, Photo Editing, Digital Photography, Print Production, Graphics, Logos, Retouching, Digital Illustration, Freelance Graphics, Invitations, Vector Illustration, Catalogs, Storyboarding, Packaging, Flyers, Freehand
Education
University of Massachusetts Dartmouth 2007 — 2011
BFA, Graphic Design
Warwick Career and Technical Center 2005 — 2007
Certificate, Graphic Design and Computer Production
Toll Gate High
Blue Cross Blue Shield of Massachusetts April 2014 - Present
HighPoint Solutions April 2013 - April 2014
Tufts Health Plan August 2010 - March 2013
Tufts Health Plan July 2007 - August 2010
University of Hartford May 2006 - May 2007
Skills
Project Management, Databases, Program Management, Data Analysis, Visio, Access, Business Analysis, Healthcare, Strategic Planning, Microsoft Office, Insurance, Lotus Notes, Process Improvement, Microsoft Excel, Project Planning, Research, Vendor Management, Analysis, SDLC, Business Intelligence, Requirements Gathering, Team Leadership, Requirements Analysis, Healthcare Information..., Software Documentation, Business Process...
Education
University of Hartford 2005 — 2007
Master of Arts, Communication; marketing
Istanbul Bilgi University 2000 — 2005
Bachelor of Arts, Public Relations; Business Administration
The Myers Group January 2014 - Present
The Myers Group March 2012 - January 2014
Blue Cross Blue Shield of Massachusetts September 1997 - December 2011
Blue Cross Blue Shield of Massachusetts September 1995 - September 1997
First Market Research 1985 - 1995
Skills
Qualitative Research, Market Research, Healthcare, Focus Groups, Research, Segmentation, Management, Competitive Intelligence, SPSS, Marketing Research, Health Insurance, Data Analysis, Strategic Planning, Analysis, Brand Equity, Process Improvement, Questionnaire Design, Marketing Communications, Market Analysis, Analytics, Quantitative Research, Managed Care, Advertising Research, Competitive Analysis, Project Management, Cross-functional Team..., Consumer Insight, Public Relations, Product Development, Leadership, SAS, Customer Insight, Strategy, Microsoft Office, Report Writing, Social Media, Survey Design, Medicare Advantage, Marketing, Program Management, Public Speaking, Survey Research, Marketing Strategy, Primary Research
Education
University of Delaware 1974 — 1979
MEd, Education, Secondary Reading
University of Delaware 1969 — 1973
BSBEd, Education, Business, English
UA
Blue Cross Blue Shield of Massachusetts October 2013 - Present
Judge Rotenberg Center August 2012 - Present
Schwartz Center for Children September 2012 - May 2013
Junior Achievement of Southern Massachusetts September 2012 - April 2013
Community Economic Development Center January 2012 - April 2013
Allied Barton Security Service October 2008 - December 2011
Skills
Human Resources, Management, Mental Health, Operations Management, Security, Employee Relations, Interviews, Conflict Resolution, Recruiting, Training, Time Management, Leadership, PowerPoint, Microsoft Word, Teamwork
Education
University of Massachusetts Dartmouth 2011 — 2013
Bachelor of Science, Human Resources Management
SCIEX August 2015 - Present
Blue Cross Blue Shield of Massachusetts August 2014 - November 2014
MAXIMUS August 2013 - August 2014
BMCHP November 2012 - May 2013
Dunkin' Brands 2008 - 2012
Tufts Health Plan 2007 - 2007
Blue Cross Blue Shield of Massachusetts 2005 - 2007
Netegrity 2001 - 2005
MEDITECH 1985 - 2001
Skills
Instructional Design, E-Learning, Training, Instructor-led Training, Strategy, Project Management, Leadership, Captivate, Management, Change Management, Team Building, Staff Development, Strategic Planning, Blended Learning, Performance Analysis, Articulate Storyline, Program Evaluation, Facilitation, Research, Webinar Development, Webinar Facilitation, WebEx, PhotoShop, Online Content Creation, Train-the-Trainer, ADDIE
Education
University of Massachusetts Boston
M.Ed., Instructional Design/Education
University of Massachusetts Boston
BA, English
Worcester Polytechnic Institute
Certificate Program, J2EE, JAVA, SQL Web Programming
The Hartford June 2013 - Present
The Hartford June 2011 - April 2013
Yankee Gas August 2010 - June 2011
Crosby Metallurgical Consulting January 2010 - August 2010
Montpelier Technical Resources July 2009 - December 2009
Crosby Metallurgical Consulting February 2009 - November 2009
Europackaging, LLC November 2008 - January 2009
C.T. Properties, LLC June 2004 - October 2008
Fleet Boston Financial June 2000 - May 2004
Blue Cross Blue Shield of Massachusetts March 1999 - June 2000
Skills
Month-Quarter-Year Close, Budgeting & Forecasting, Financial Reporting &..., Project Management, Business Process..., Ad-Hoc Analysis, Metrics Analysis, Account Reconciliations, Forensic Accounting, TM1, Essbase, Oracle Applications, SAP ERP, QuickBooks, Microsoft Office, Risk Management, Process Improvement, Business Analysis, Change Management, Financial Risk, Data Analysis, SOX Compliancy, Humor, GAAP, Statutory Accounting, Hierarchy Maintenance, Financial Accounting, Accruals, Start-ups, Queries, Allocations, Root Cause Analysis, Key Performance..., Team Leadership, PeopleSoft
Education
University of Maryland College Park 1995 — 1998
B.A. Economics, Economics, Finance
University of Maryland Baltimore County
Encharter Insurance April 2014 - September 2014
Combined Worksite Solutions October 2012 - April 2013
Liberty Mutual Insurance June 2010 - November 2012
Blue Cross Blue Shield of Massachusetts March 2006 - April 2009
Blue Cross Blue Shield of Massachusetts January 1997 - March 2006
Skills
Public Speaking, Training & Development, HR Consulting, Medicare, Product Development, Vendor Relations, Contract Negotiations, Annuities, Sales Liaison, Sales Process, Health Insurance, Employee Benefits, Brokers, Dental, Managed Care, Health Plans, Account Management, New Business Development, Consultative Selling, Customer Relations, Vendor Management, Team Building, Customer Service, Health Savings Accounts, Selling, Sales, Disability Insurance, Long-term Care, Healthcare, Management, Sales Operations, Leadership, Marketing, Program Management, Life Insurance, Insurance, Strategic Planning
Education
University of Massachusetts Boston 1984 — 1988
Bachelor of Science, Marketing
Blue Cross Blue Shield of Massachusetts February 2008 - Present
Blue Cross Blue Shield of Massachusetts September 2005 - February 2008
WBZ Newsradio 1030 and WBZ TV 4 September 1992 - September 2005
Skills
Strategic Communications, Corporate Communications, Internal Communications, Journalism, Leadership, Strategic Planning, Social Media, Strategy, Management, Media Relations
Education
University of Massachusetts Lowell 1987 — 1991
Bachelor, English/Political Science
Lahey Health System June 2013 - Present
Blue Cross Blue Shield of Massachusetts January 1979 - June 2012
Blue Cross Blue Shield of Massachusetts January 1979 - June 2012
Skills
Strategic Planning, Vendor Management, Innovation, Risk Management, Project Management, Financial Reporting, PMO Development, Collaborative Problem..., Integration, Compliance, SDLC, Product Management, Strategy, Business Analysis, HIPAA, Program Management, Budgets, Leadership, PMO, Healthcare, IT Operations, Requirements Analysis, Healthcare Information..., Visio, Process Improvement, Project Portfolio..., PMP, Cross-functional Team..., Business Process..., IT Strategy, Contract Negotiation, Requirements Gathering, Security, Enterprise Architecture, Outsourcing, Software Project..., Business Intelligence, Business Process, Business Process..., IT Management, MS Project
Education
University of Massachusetts Boston 1977 — 1982
College of Management
MHS
Blue Cross Blue Shield of Massachusetts March 2015 - Present
Ropes & Gray LLP May 2013 - August 2013
Adecco Staffing, USA May 2012 - September 2012
Partners HealthCare June 2011 - August 2011
Bird Street Community Center December 2009 - March 2011
Education
University of Massachusetts Boston 2011 — 2016
Bachelor’s Degree, Psychology & Sociology, Deans Lists, 3.55
Blue Cross Blue Shield of Massachusetts May 2015 - Present
Atlantica March 2013 - Present
SEPHORA October 2012 - Present
Naismith Memorial Basketball Hall of Fame September 2006 - Present
V-one Vodka June 2006 - September 2013
La Cucina di Hampden House October 2010 - July 2012
Cold Stone Creamery May 2005 - June 2012
Skills
Customer Service
Education
University of Massachusetts Boston 2012 — 2014
Bachelor of Arts (BA), Sociology
Blue Cross Blue Shield of Massachusetts July 2005 - Present
Advantage Nursing Private Duty January 2000 - October 2008
Massachusetts General Hospital July 1989 - February 2005
Skills
Wellcoach, 3, ACSM Health Fitness..., Motivational..., Beginner Running Coach
Education
University of Massachusetts Boston 1990 — 1993
Bachelor's degree, Registered Nursing/Registered Nurse
University of Massachusetts Lowell 1984 — 1989
Bachelor of Science (B.S.), Health Teacher Education, Secondary
Blue Cross and Blue Shield of Massachusetts December 2012 - Present
Blue Cross and Blue Shield of Massachusetts June 2011 - December 2012
Blue Cross Blue Shield of Massachusetts October 2003 - June 2011
Blue Cross Blue Shield of Massachusetts January 2000 - October 2003
Bank of America February 1993 - December 1999
Skills
Process Improvement, Analysis, Quality Assurance, Training, Testing, Insurance, Employee Benefits, Auditing, Policy, Accounting, Claim, Internal Audit, Research, Medical Coding, Health Insurance, Medicare, HIPAA, Managed Care, Healthcare, Medicaid, Access
Education
University of Massachusetts Dartmouth 2012 — 2015
Business Administration and Management, General
Upper Cape Cod Regional Technical School 1979 — 1982
Cosmotology, Cosmotology
Kadence December 2014 - Present
PC Healthstop January 2002 - November 2014
WebMD, Consultant 2000 - 2001
Blue Cross Blue Shield of Massachusetts 1991 - 1999
Private Healthcare Systems, LTD. (PHCS) 1988 - 1991
Skills
Healthcare Information..., Project Management, IT Systems Development, Program Management, Software Project..., Business Analysis, Vendor Management, PMO, Process Improvement, Change Management, SDLC, Requirements Analysis, Integration, Business Process..., IT Strategy, Systems Analysis, Testing, Team Building, Requirements Gathering, Cross-functional Team..., IT systems development, Leadership, Networking, Resource Management, IT Management, Governance
Education
University of Massachusetts at Lowell 1978 — 1982
Bachelor of Science (B.S.), Finance/Computer Science
TD August 2010 - Present
HOK Architects Toronto August 2009 - February 2010
Colliers-International March 2008 - March 2009
Cherry English August 2007 - January 2008
Blue Cross Blue Shield of Massachusetts September 2005 - June 2007
Skills
Executive..., Office Administration, General Office..., Construction, Illustrator, Photoshop, Architecture, Teamwork, Healthcare, Project Coordination, P3, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Adobe, Event Planning, Budget Forecasts, Presentation Development, Project Management, Human Resources, Software Documentation, Management, Administration, Employee Relations, Microsoft Office, Customer Service, Research, Budgets, Team Leadership, Data Entry, Team Building, Sales
Education
York University 2008 — 2011
BA, Psychology
Boston Institute of Language 2007 — 2007
Certificate, Teach English as a Foreign Language (TEFL)
University of Massachusetts Boston 2006 — 2006
Certificate, Project Management
Blue Cross Blue Shield of Massachusetts October 2013 - Present
5 Corners Kitchen March 2013 - March 2015
Bridgewell March 2013 - October 2013
Kelly's Roast Beef April 2011 - March 2013
Kelly's Roast Beef July 2007 - April 2011
Skills
Developing Behavior..., Teaching Social Skills, Proficient Typing Skills, Conversational in..., Organizational..., Job Coaching, Problem Solving, Oral & Written..., Developing Relationships, Creative Solutions, Conflict Resolution, Training, Microsoft Excel, Time Management, Management, Communication, Data Entry, Event Planning, Organizational..., Public Speaking, Sales, Social Networking, Customer Service, PowerPoint, Leadership, Microsoft Word, Social Media
Education
University of Massachusetts Dartmouth 2008 — 2012
Bachelor of Arts (B.A.), Sociology
Blue Cross Blue Shield of Massachusetts October 2013 - Present
Blue Cross Blue Shield of Massachusetts June 2012 - October 2013
Target March 2006 - February 2012
Target October 2008 - January 2010
Target August 2008 - August 2009
Skills
Bilingual-Spanish, Pharmacy Operations, Managment, Continuous Improvement, Medication Therapy..., Medication..., Health Education, Manuscript Development, Manuscript Editing, Leadership Development, Master Scheduling, Executive Mentoring, Cpr Certified, Immunization..., Management, Pharmacists, Patient Counseling, Healthcare, Pharmaceutical Industry, Pharmacy Automation, Patient Safety, Clinical Research, Pharmacy Benefit..., Managed Care, Pharmacy, Immunization, Disease Management, Medicare
Education
Northeastern University 2005 — 2008
Doctorate of Pharmacy, Pharmacy
University of Massachusetts Dartmouth 1999 — 2003
Bachelor of Applied Science (B.A.Sc.), Biology, General
Middleboro High School
Blue Cross Blue Shield of Massachusetts April 2008 - Present
Blue Cross Blue Shield of Massachusetts April 2008 - Present
Skills
Hospitals, Inpatient, HMO, Informatics, Patient Advocacy, Healthcare Consulting, Long-term Care, Health Policy, NCQA, EHR, Credentialing, Case Managment, Medical Records, Home Care, Healthcare Management, Quality Improvement, Medicaid, Health Promotion, Healthcare Information..., Health Insurance, Insurance, Utilization Management, Health Education, HEDIS, HIPAA, Managed Care, Physicians, Patient Safety, Disease Management, Nursing, EMR, Healthcare Industry, Medicare, Clinical Research, Healthcare, Utilization Review, Provider Relations
Education
UMass Boston 2000 — 2002
BSN, Registered Nursing/Registered Nurse
McGraw-Hill Education October 2014 - Present
DentaQuest July 2014 - October 2014
eBay Inc October 2012 - April 2014
Thermo Fisher Scientific August 2011 - September 2012
Blue Cross Blue Shield of Massachusetts January 2010 - June 2011
Skills
Rational Rose, RequisitePro, HP QC, RRC, JIRA, MS Project, MS Office, MS Visio, Business Process, Testing, Business Analysis, Microsoft Office, SDLC, Requirements Analysis, Systems Analysis, Visio, HP Quality Center, Agile Methodologies, Management, Scrum
Education
University of Engineering and Technology, Taxila 2000 — 2004
Bachelor's Degree, Information Technology
National University of Science and Technology
Master of Business Administration (M.B.A.)
Humana 2014 - Present
Humana 2013 - 2014
Humana 2012 - 2013
Blue Cross Blue Shield of Massachusetts 2007 - 2012
Tufts Health Plan 2004 - 2007
Drury Hotels 1999 - 2004
Skills
Insurance, Health Insurance, Employee Benefits, Actuarial Science, Managed Care, Analysis, Statistics, Financial Analysis, Risk Management, Data Analysis, Access, Analytics, SAS, Medicare, Financial Risk, Reinsurance, Claim, Health Care Reform, Underwriting, Pricing
Education
University of Houston 1997 — 1999
M.S., Hotel and Restaurant Management
Nankai University 1993 — 1997
B.S., Economics (emphasis on Tourism Economy)
BLUE CROSS BLUE SHIELD OF MASSACHUSETTS June 2007 - Present
BLUE CROSS BLUE SHIELD OF MASSACHUSETTS September 2004 - May 2007
NARDELLA & TAYLOR, LLP January 2002 - August 2004
NARDELLA & TAYLOR, LLP August 1999 - December 2001
GATELY & ASSOCIATES (merged with Carlin, Charron, & Rosen) January 1999 - July 1999
VITALE, CATURANO AND CO., PC, (merged with McGladrey) September 1998 - December 1998
LEVERONE AND ASSOCIATES May 1997 - August 1998
TAD RESOURCES INTERNATIONAL, INC., June 1993 - April 1997
TAD RESOURCES INTERNATIONAL, INC. May 1990 - May 1993
Skills
Auditing, Internal Controls, Internal Audit, Accounting, Management, Financial Analysis, Financial Reporting, Financial Risk, Risk Management, Analysis, Sarbanes-Oxley Act, Finance, Process Improvement, Corporate Tax, Financial Accounting, Tax, Leadership, External Audit, Financial Statements, Strategic Planning, Business Analysis, Business Process..., Budgets
Education
University of Massachusetts Boston 1994 — 1997
MBA, Concentration in Accounting
University of Massachusetts Dartmouth 1984 — 1989
BS, Human Resources Management
Oliver Ames HS 1980 — 1984
HS Diploma
EMC January 2015 - Present
PwC 2013 - January 2015
Accenture July 2011 - July 2013
Blue Cross Blue Shield of Massachusetts December 2007 - July 2011
Skills
Change Management, Training Delivery, Internal Communications, Organizational..., Project Management, Project Delivery, Managed Care, Healthcare Management, Large Scale Change..., Management Consulting, Training, Process Improvement, Leadership, Management, Strategy, Employee Training
Education
University of Massachusetts Boston 2010 — 2010
CPM, Project Management
Northeastern University 1996 — 1998
MS, Counseling Psychology
University of Maine 1989 — 1993
BA, Psychology
Health Data Services Corporation January 2002 - Present
Blue Cross, Blue Shield of Massachusetts 1993 - 2002
PAREXEL 1989 - 1992
Boehringer Ingelheim 1985 - 1988
Stanford University 1984 - 1985
Skills
Healthcare, Managed Care, Health Policy, Clinical Research, Clinical Trials, SAS, Epidemiology, Oncology, Healthcare Information..., Data Analysis, Lifesciences, Hospitals, Health Economics, Medicine, CRO, Pharmaceutical Industry, Informatics, Data Management, Outcomes Research, Pharmacoepidemiology, Databases, Public Health, Diabetes, Clinical Development, Infectious Diseases, Medical Writing, Drug Development, Neuroscience, Market Access, Biotechnology, Life Sciences
Education
The University of Connecticut
MA
University of Connecticut
BA, Psychology
Blue Cross Blue Shield of Massachusetts January 2015 - Present
Blue Cross Blue Shield of Massachusetts June 2013 - January 2015
UMass Boston January 2014 - December 2014
Blue Cross Blue Shield of Massachusetts June 2012 - August 2012
Skills
Data Entry, Insurance, Time Management, Organization, Learning Quickly, Going the Extra Mile, PowerPoint, Microsoft Excel, Microsoft Word, Health Insurance, Microsoft Office, Nuance, RTMS, Visio, Perfectionist, Perfect Attendance, Laboratory Skills, Psychology
Education
University of Massachusetts Boston 2010 — 2014
Bachelor of Science (BS), Psychology, 3.94 GPA
Saugus High School 2006 — 2010
3.83 GPA
Robert Half Finance & Accounting July 2015 - Present
Robert Half International March 2011 - Present
Bright Horizons November 2009 - February 2011
Blue Cross Blue Shield of Massachusetts April 2006 - April 2009
Fresenius Medical Care 2003 - 2006
CSC Consulting Services 1997 - 2002
Skills
Recruiting, Hyperion Enterprise, Talent Acquisition, Finance, Technical Recruiting, Accounting, Sarbanes-Oxley Act, Spreadsheets, Internet Recruiting, General Ledger, Applicant Tracking..., College Recruiting, Forecasting, Screening Resumes, Accounts Payable, Training, Accounts Receivable, Budgets, SAP, Financial Reporting, Financial Services, Financial Analysis, Hiring, Account Reconciliation, Permanent Placement, Access, Analysis, Executive Search, Variance Analysis, Policy, Interviews, Management, Staffing Services, Process Improvement, Temporary Staffing, Dragon, Business Analysis, Customer Service, Electroluminescence, Fun, Baseball
Education
University of Massachusetts Boston
Coldwell Banker Residential Brokerage October 2013 - Present
Century 21 North Shore March 2004 - September 2013
Bain & Company August 1993 - December 1998
Blue Cross Blue Shield of Massachusetts January 1982 - August 1992
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, English, Windows, Budgets, Negotiation, Multi-family homes, Court-ordered sales, Service to Seniors, Selling
Education
University of Massachusetts Boston 1968 — 1972
Psychology
Bishop Stang High School 1964 — 1968
Aon December 2011 - Present
First American Financial Corporation May 2006 - June 2011
State Street August 1997 - September 2002
Blue Cross Blue Shield of Massachusetts September 1991 - July 1997
Skills
Auditing, Accounting, General Ledger, Internal Controls, Internal Audit, Finance, Financial Statements, Financial Reporting, Sarbanes-Oxley Act
Education
University of Massachusetts Boston 1987 — 1992
BS, Accounting
Blue Cross Blue Shield of Massachusetts February 2013 - Present
Sarcia Design March 2011 - Present
Blue Cross Blue Shield of Massachusetts January 2012 - February 2013
EF International Language Schools November 2008 - March 2011
EF Education First October 2006 - November 2008
EF International Language Schools September 2001 - September 2006
EF Educational Tours 1999 - 2001
Skills
Art Direction, Graphic Design, Typography, Logo Design, Brand Development, Brochures, Corporate Identity, Layout, Branding & Identity, Signage, Interaction Design, Print Production, Environmental Graphics, Wayfinding, Wallpaper, Interior Design, Vendor Management, Design Management, Brand Implementation, Social Media, Brand Architecture, Marketing Strategy, Graphics
Education
University of Massachusetts Dartmouth 1995 — 1999
BFA, Graphic Design
Softworld March 2015 - Present
Blue Cross Blue Shield of Massachusetts January 2012 - February 2015
Blue Cross Blue Shield of Massachusetts February 2009 - January 2012
Blue Cross Blue Shield of Massachusetts February 2008 - March 2010
Blue Cross Blue Shield of Massachusetts August 2006 - February 2008
Collaborative Consulting January 2001 - August 2006
icast 1997 - 2000
CMGi 1997 - 2000
CMGi 1996 - 2000
Skills
Content Management, Web Content Management, Web Analytics, Enterprise Content..., Accessibility, Strategy, Analytics, SEO, Enterprise Software, Section 508, SDLC, IBM Content Manager, Agile Methodologies, WebSphere Portal, Email Marketing, Web Development, Management, Web Applications, Interactive Marketing, User Interface Design, CMS, Start-ups, Autonomy, Web Accessibility, teamsite, wcm, SharePoint, Salesforce.com, Open Text Livelink, Agile Project Management
Education
Newbury College 1989 — 2000
Associates in Applied Science, Culinary Arts
University of Massachusetts Boston 1993 — 1996
BA, English/Spanish Literature
Blue Cross Blue Shield of Massachusetts September 2014 - Present
Blue Cross Blue Shield of Massachusetts December 2012 - September 2014
Cape Cod Beer April 2012 - December 2012
Comcast June 2009 - March 2011
Endless Communications January 2002 - April 2009
Skills
Call Centers, Health Insurance, Customer Service, Insurance, Process Improvement, Microsoft Office, Outlook, Employee Benefits, Leadership, Access, Sales, Account Management
Education
University of Massachusetts Lowell 1984 — 1988
Bachelor of Science (B.S.), Business Administration and Management, General
Partners Benefit Group July 2010 - Present
T. Edmund Garrity & Co November 2009 - July 2010
Blue Cross Blue Shield of Massachusetts February 2008 - November 2009
John Hancock Financial Network 2006 - 2008
Skills
Employee Benefits, Health Insurance, Insurance Planning, Cost Reduction, Strategic Planning, Insurance, Disability Insurance, Rate Negotiation, Dental, Medicare, Life Insurance, Finance, Brokers, Underwriting, Strategic Financial..., Health Care Reform, Long-term Care
Education
University of Massachusetts Boston 2004 — 2006
Management, Finance
CVS Caremark Corporation February 2014 - Present
Harvard Pilgrim Health Care June 2015 - September 2015
Fluent Grp August 2013 - May 2014
UMass Boston Student Government May 2012 - May 2014
Macy's September 2012 - November 2013
Blue Cross Blue Shield of Massachusetts July 2010 - September 2011
Skills
Microsoft Office, Research, PowerPoint, Microsoft Excel, Customer Service, Computer Maintenance, Art, Microsoft WIndows, OneNote, OneDrive, Data Entry, Time Management, Program Management, Public Speaking, Recruiting, Event Planning, Microsoft Word, Leadership, Teamwork, Fundraising, Social Networking, Social Media
Education
UMass Boston 2011 — 2016
Bachelor of Science / Bachelor of Arts, Information Technology & Arts
Brighton High School 2010 — 2011
AP Calculus, AP Chemistry, Eng Honors 2, Physics Honors
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Dell March 2012 - May 2013
Sun Life Financial February 2011 - February 2012
Sun Life Financial January 2008 - January 2011
Sun Life Financial March 2003 - January 2008
Sun Life Financial February 1999 - February 2003
John Hancock Financial Services June 1998 - February 1999
Electronic Data Systems (EDS) July 1996 - July 1998
Massachusetts General Hospital December 1994 - July 1996
Skills
Relationship Management, Quality Center, Project Management, SQL, Change Control, ERP, Process Simulation, Test Planning, Leadership, Training, Business Requirements, SDLC, Requirements Gathering, Requirements Analysis, User Acceptance Testing, Business Analysis, IT Management, Systems Analysis
Education
University of Massachusetts Boston
BA, Psychology
Blue Cross Blue Shield of Massachusetts March 2015 - Present
Pluris Marketing September 2013 - March 2015
Merkle October 2011 - September 2013
NEO Virtus Engineering, INC March 2011 - October 2011
ModelSheet Software May 2010 - August 2010
University of Massachusetts September 2009 - December 2009
Indian Space Research Center January 2009 - April 2009
Explora Infotech Limited September 2005 - January 2006
Skills
Databases, Microsoft SQL Server, MySQL, Oracle, .NET, Perl, Database Design, VB.NET, Java, JavaScript, Data Warehousing, CSS, PL/SQL, SQL, SQL Server 2005/2000, ASP.NET, XML, WordPress, Netezza
Education
University of Massachusetts Lowell 2009 — 2011
Master, Computer Science
Nirma University 2003 — 2006
Diploma, Computer Engineering
Blue Cross Blue Shield of Massachusetts July 2000 - Present
Blue Cross & Blue Shield of Rhode Island July 1997 - July 2000
Education
University of Massachusetts Dartmouth 1988 — 1992
Bachelor of Science (B.S.), Mathematics
PSAIL September 2009 - Present
PSAIL Technology Inc April 1994 - Present
Blue Cross Blue Shield of Massachusetts December 2004 - June 2009
BCBSMA 2004 - June 2009
GRX Technologies January 2002 - March 2003
Nextera 1999 - 2001
IBM July 1981 - April 1994
Skills
Enterprise Architecture, Java Enterprise Edition, Business Process Design, Software Development, SOA, SDLC, Business Process..., System Architecture, HIPAA, JMS, Business Architecture, SOAP, Integration, Business Process, PMO, Enterprise Software, TOGAF
Education
University of Florida - Warrington College of Business Administration 1978 — 1981
MBA, Information Technology and Quantitative Management
University of North Carolina at Chapel Hill 1971 — 1975
Bachelor of Arts (B.A.), Political Science
Myers Park 1968 — 1971
High School, Surviving
Blue Cross Blue Shield of Massachusetts September 2014 - Present
Blue Cross Blue Shield of Michigan April 2010 - September 2014
Baker College January 2009 - April 2012
Direct Sourcing Solutions January 2001 - June 2010
DIRECT SOURCING SOLUTIONS, INC January 2001 - May 2009
The Empowerment Foundation April 1999 - November 2001
Detroit Economic Growth Corporation June 1997 - April 1999
Bank One / Chase January 1995 - June 1997
Bank One / Chase January 1993 - January 1995
Skills
Strategic Planning, Process Improvement, Vendor Management, Project Management, Change Management, Team Building, Cross-functional Team..., Budgets, Contract Negotiation, Program Management, Leadership, Public Speaking, Strategy, Management, Human Resources, Outsourcing, Organizational..., Procurement, Marketing, Business Development, Employee Benefits, Customer Satisfaction, Analysis, Sales, Insurance, CRM, Healthcare, Nonprofits, Leadership Development, Training, Customer Service, Negotiation, Coaching, Performance Management, New Business Development, Policy, Recruiting, Health Insurance
Education
University of Detroit Mercy
MBA
Wayne State University
Bachelor of Science
Candescent Health Build of Infrastructure and support architectureDirector IT OperationsCrimson HexagonDecember 2012 - July 2015
Nanigans November 2011 - December 2012
Acquia April 2009 - November 2011
Viximo August 2008 - April 2009
Blue Cross Blue Shield of Massachusetts July 2008 - 2009
BCBSMA 2008 - 2009
Blue Cross Blue Shield MA 2007 - 2008
Worldwinner.com May 2005 - July 2007
BBN/GTEI/Genuity 1998 - 2003
Level 3 Communications 2002 - 2002
Skills
MySQL, Linux, Agile Methodologies, PHP, Cloud Computing, Product Management, Web Development, Apache, HTML, Project Management, Perl, SQL, Unix, Web Applications, System Administration, Scrum, Nagios, Dev Ops, Servers, Data Center, Virtualization, Network Security
Education
University of Massachusetts at Lowell 1990 — 1995
Bachelor of Science, Atmospheric Sciences and Meteorology
Blue Cross Blue Shield of Massachusetts 2012 - 2014
Blue Cross Blue Shield of Massachusetts 2012 - 2014
Blue Cross Blue Shield of Massachusetts 2012 - 2014
Frito-Lay October 2006 - January 2012
Gillette Company 1998 - 2006
Procter & Gamble 1998 - 2006
The Gillette Company 1998 - 2006
US Airways December 1989 - July 1997
Skills
Organizational..., Coaching, MBTI, Succession Planning, Employee Relations, Workforce Planning, Talent Management, Organizational Design, Performance Management, Recruiting
Education
The University of Connecticut 1985 — 1989
BA, Economics
Blue Cross Blue Shield of Massachusetts 2012 - Present
Cogizant Technology Solutions January 2010 - Present
Devanahalli IVC Road site 2005 - 2015
Cigna 2010 - 2012
Infosys July 2009 - December 2009
IBM 2002 - April 2009
United Parcel Service 1997 - 2005
PricewaterhouseCoopers 1997 - 2002
TCS 1992 - 1996
Skills
PMP, Quality Assurance, IT Strategy, Resource Management, Software Project..., Dat Migration, Healthcare, Test Center of..., Metrics, Microsoft Office, Micrsoft Project, Program Management, Change Management, Management, Risk Management, Testing, PMO, SDLC
Education
University of Georgia - Terry College of Business 2002 — 2004
MBA, Finance and Accounting
R. V. College of Engineering, Bangalore 1987 — 1991
Bachelor of Engineering [R.V.C.E college], Computer Science
Blue Cross Blue Shield of MA 2006 - Present
Blue Cross Blue Shield of Massachusetts 2006 - Present
Inverness Medical 2002 - 2006
PowerSteering Software 1999 - 2002
Hewlett-Packard 1996 - 1999
Casablanca American School 1995 - 1996
Education
University of Massachusetts Boston 2004 — 2007
M.Ed., Instructional Design
Wellesley College 1991 — 1995
Alvirne High School
Blue Cross Blue Shield of Massachusetts November 2012 - Present
CRICO November 2010 - November 2012
Prudential Unlimited Realty May 2006 - July 2010
Skills
Public Speaking, Referrals, Marketing, Customer Service, Leadership
Education
The University of Connecticut 1995 — 1999
BSN, Registered Nursing/Registered Nurse
Health Net 2004 - 2006
Oxford Health Plans 1998 - 2003
Blue Cross Blue Shield of Massachusetts 1972 - 1997
Skills
Operations Management, Re-engineering, Leadership Development, Recruiting, Mergers & Acquisitions, Leadership, Human Resources, Organizational Design, Strategic Planning, Management, Program Management, Business Analysis, Governance, Business Strategy, SDLC, Nonprofits, Process Improvement, Integration, Change Management, Team Building, Information Technology, Business Process..., Healthcare, Project Management
Education
University of Massachusetts Boston 1988 — 1991
BCBSMA May 2008 - Present
Blue Cross Blue Shield of Massachusetts 1990 - Present
Skills
Managed Care, Provider Relations, Health Insurance, Network Development, Medicare, Healthcare Management, Healthcare, Medicaid, Case Managment
Education
University of Massachusetts Dartmouth 1986 — 1990
BS, Marketing
Blue Cross Blue Shield of Massachusetts October 2010 - Present
Hewlett-Packard July 2005 - November 2010
Education
University of Massachusetts Dartmouth 1995 — 2000
Blue Cross Blue Shield of Massachusetts 2005 - Present
BCBSMA September 1997 - April 2005
Skills
Health Insurance, Underwriting, Managed Care, Provider Relations, Medicare, Business Analysis, Employee Benefits, Healthcare, Insurance, HIPAA
Education
University of Connecticut 1985 — 1990
Blue Cross Blue Shield of Massachusetts 2003 - Present
Skills
Insurance, Customer Service, Leadership, Health Insurance, Project Management, Training, Employee Benefits, Underwriting
Education
University of Massachusetts Boston
Blue Cross Blue Shield of Massachusetts July 2005 - Present
BCBSMA 2001 - Present
Skills
Analysis, Vendor Management, Insurance, Data Analysis, Health Insurance, Process Improvement, SDLC, Cross-functional Team..., Managed Care, Business Analysis, PMO, Leadership, Risk Management, Program Management, Business Process...
Education
University of Massachusetts Boston 1979 — 1983
Reebok May 2012 - Present
Celebrity Marketing, Inc. 2005 - Present
Blue Cross Blue Shield of Massachusetts September 2008 - May 2012
ICON Advertising & Design, Inc. January 2007 - July 2008
Tiffanie Williams & Co., Inc. 2003 - 2006
Skills
Healthcare, Graphic Design, Adobe Creative Suite, Brand Development, Sports Marketing, Event Design, Art Direction, InDesign, Keynote, Mac, Illustrator, Photoshop, Typography, Direct Mail, Web Design, Marketing Communications, Email Design, Email Marketing
Education
University of Hartford 2000 — 2004
Bachelor of Fine Arts (BFA), Design and Visual Communications, General
American Intercontinental University 2003 — 2003
Graphic Design & Photography
Blue Cross Blue Shield of Massachusetts September 2013 - Present
BCBSMA January 2011 - September 2013
Skills
SAS, Data Analysis
Education
University of Massachusetts Boston
Sociology
Fallon Community Health Plan March 2011 - Present
Fallon Community Health Plan July 2006 - March 2011
Blue Cross Blue Shield of Massachusetts May 2002 - June 2006
Blue Cross Blue Shield of Massachusetts April 1999 - May 2002
Blue Cross August 1997 - April 1999
Skills
Health Insurance, Business Analysis, Process Improvement
Education
University of Connecticut
MagnaCare October 2012 - Present
Blue Cross Blue Shield of Massachusetts April 2003 - September 2012
Reliant Energy November 2002 - March 2003
Xilinx July 2002 - October 2002
SABA SOFTWARE INC., January 2000 - June 2002
Skills
QA & Testing Management, PMI & SDLC Methodologies, Scrum, Agile, Six Sigma, Project Management..., App. Performance..., IT Best Practices, Test Metrics/Statistics, Software..., Application Automation, Requirements Analysis, Health Care Industry..., HIPAA Compliance, Security & Compliance, Service Oriented..., Systems Integration, Software development..., Data Warehousing, Enterprise Architecture, Process Improvement, Oracle, Data Analysis, Web Services, Project Management, Web Applications, Mainframe, Java Enterprise Edition, Testing, TOGAF, Security, HIPAA, Outsourcing, Java, IT Service Management, SDLC, Software, Integration, Agile Methodologies, Business Process, PMP, Disaster Recovery, Program Management
Education
NMHS
University of Louisiana at Lafayette 1996 — 1999
Master's degree, Computer Science, 3.5
Sri Krisnadevaraya University, A.P., India 1991 — 1995
Bachelor's degree, Mechanical Engineering
Concord Hospital Cardiac Associates 2008 - Present
Blue Cross Blue Shield of Massachusetts April 2001 - July 2008
Norwell Visiting Nurse Association April 2000 - April 2001
Massachusetts General Hospital January 1999 - March 2000
Jordan Hospital January 1996 - October 1998
Veterans Health Administration June 1995 - November 1995
Skills
Medical/Surgical, Surgery, Case Management, Physicians, Nurse Practitioners, Interventional..., Primary Care, Cardiac Cath, Psychology, Inpatient, Patient Safety, Acute Care
Education
UMass Boston 1991 — 1994
BSN, Nursing
Boston University, Girls' Latin School
Milliman February 2014 - Present
Towers Watson January 2012 - January 2014
John Hancock Life Insurance Company (U.S.A.) May 2009 - January 2012
Blue Cross Blue Shield of Massachusetts January 2006 - April 2009
Milliman July 2004 - December 2005
Skills
Long Term Care Insurance, Forecasting, Actuarial Science, Disability Insurance, Access, Stochastic Modeling, Strategic Financial..., Strategic Planning, Business Analysis, Financial Services, Property & Casualty..., Investments, MoSes, Term Life Insurance, Retirement Planning, Financial Reporting, Statistical Modeling, Analysis, Insurance, Financial Planning, Risk Management, Due Diligence, Medicare
Education
University of Florida 1999 — 2004
BA, Mathematics
University of Florida 1999 — 2004
BS, Industrial & Systems Engineering
Blue Cross Blue Shield of Massachusetts 2013 - Present
MDMPROCESSES INC June 2013 - Present
Summit International Inc February 1996 - December 2013
Wellington Management January 2013 - April 2013
PAREXEL Inc February 2012 - November 2012
Fidelity Investments July 1996 - November 2011
Smart Storage Inc May 1993 - June 1996
Skills
Asset Managment, Trading System, Business Rules, SDLC, Agile Methodologies, Data Warehousing, Enterprise Architecture, SOA, Oracle, Requirements Analysis, Software Project..., Integration, ETL, Business Analysis, Strategy, Java Enterprise Edition, Data Modeling, Vendor Management, Asset Management, Informatica, Database Design, Databases, SharePoint, Software Development, Requirements Gathering, Analysis, Enterprise Software, Management, Consulting, SQL, Leadership, Business Intelligence
Education
University of Massachusetts at Lowell 1992 — 1993
M.S, Computer Science
RAIT
RAIT
Blue Cross Blue Shield of Massachusetts August 2011 - Present
BCBSMA January 2004 - August 2011
JP Morgan Chase August 2003 - December 2004
Skills
Program Management, Portfolio Management, PMO, Project Management, Vendor Management, Information Security, Business Analysis, Management, Data Center, IT Operations, SDLC, Security, Information Technology, Six Sigma, IT Strategy, PMP, IT Management, Project Portfolio..., Disaster Recovery, Enterprise Architecture, Integration, Visio, Process Improvement, ITIL, Requirements Analysis, Software Project..., Infrastructure, Requirements Gathering, Project Delivery, Business Process..., Outsourcing, Governance, Business Intelligence, IT Service Management, SharePoint, Business Process, Software Documentation, Solution Architecture, Agile Project Management, Cloud Computing, Business Continuity, Data Warehousing, Enterprise Software, System Deployment, Resource Management
Education
University of Massachusetts Boston 2007 — 2008
Management
Virginia Polytechnic Institute and State University 1978 — 1982
Engineering, Technology
Blue Cross Blue Shield of Massachusetts July 2012 - Present
ADFC, LLC 2010 - Present
Professional Staffing Group 2011 - June 2012
Northwestern Mutual 2008 - 2010
National Basketball Association June 2008 - August 2008
Skills
Leadership, Microsoft Excel, Financial Analysis, Marketing, Customer Service, Finance, Management, PowerPoint, Sales, Social Media
Education
University of Massachusetts Dartmouth 2004 — 2008
BA, Marketing, English
Partners HealthCare June 2014 - Present
Boston Children's Hospital February 2014 - June 2014
Harvard Pilgrim Health Care February 2009 - February 2014
Beth Israel Deaconess Medical Center November 2013 - January 2014
Newton Wellesley Hospital August 2012 - August 2012
Harvard Pilgrim Health Care May 2007 - February 2009
Blue Cross Blue Shield of Massachusetts November 2005 - May 2007
Skills
Provider Relations, Managed Care, Healthcare Management, Leadership, Strategic Planning, Team Building, Microsoft Office, Salesforce.com, Account Management, Network Development, Microsoft Excel, PowerPoint, Utilization Management, Disease Management, HIPAA, Training, Medical Coding, Healthcare Information..., Medicaid, Medicare Part D, Case Management, Claim, Process Improvement, HMO, Medical Billing, Hospitals, Credentialing, Healthcare Reimbursement, Quality Improvement, Medical Compliance, Medicare/Medicaid..., Wellness, Utilization Review
Education
AHIMA Coding Basics Program 2011 — 2012
Certified Coding Associate (CCA) 2012, Certified Coding Specialist (CCS) 2013, Medical Billing and Coding
University of Massachusetts Boston 1994 — 1999
B.A. English Literature
Blue Cross Blue Shield of Massachusetts May 2011 - Present
Blue Cross Blue Shield December 2007 - May 2011
Blue Cross Blue Shield of Massachusetts January 2002 - December 2007
Skills
Access, Leadership, Operations Management, Employee Benefits, Process Improvement, Outlook, Data Analysis, Microsoft Excel, Microsoft Office, Analysis, Business Analysis, PowerPoint
Education
University of Massachusetts Boston
BA, Psychology
Massasoit Community College September 2010 - Present
Blue Cross Blue Shield of Masschusetts October 1998 - July 2009
Blue Cross Blue Shield of Massachusetts, 1 Enterprise Dr., N.Quincy, MA January 1998 - January 2009
Blue Cross Blue Shield of Massachusetts January 2000 - January 2003
Blue Cross Blue Shield of Massachusetts January 1998 - January 2000
Cellular One January 1996 - January 1998
Cellular One January 1994 - January 1996
CVS Pharmacy January 1992 - January 1994
BJ's Wholesale Club January 1991 - January 1992
Skills
Management, Team Leadership, Leadership, Customer Service, Training, Time Management, Strategy, Integration, Analysis, Call Centers, Forecasting, Project Planning, Recruiting
Education
University of Massachusetts 1996 — 2001
B.S, Business Management
University of Massachusetts Dartmouth 1986 — 2001
BS, Business Management
Houghton Mifflin Harcourt May 2015 - Present
Harvard Business School Publishing May 2013 - February 2015
Parametric Technology Corporation 2005 - 2012
Partners Healthcare Systems January 2002 - December 2004
Vanteon / Turning Point Software 1994 - 2001
Various 1993 - 1993
EDS 1992 - 1993
Blue Cross Blue Shield of Massachusetts 1986 - 1991
Skills
Quality Assurance, Management, Offshore Management, Organization, Project Planning, Hiring Personnel, Training, Software Documentation, Standards Development, Critical Thinking, Test Automation, Manual Testing, User Interface Design, Agile Methodologies, Agile Testing, ClearCase, Guitar, Windows, Team Leadership, Multi-cultural Team..., HTML, Scrum, JIRA, Enterprise Software, Test Documentation, Test Methodologies, Test Metrics, Test Planning, Exploratory Testing, Perforce, Software Lifecycle, Software Testing Life..., Mathcad, Written Communication, Project Management, Bugzilla, Vault, Songwriting, Bass Guitar, Drums, Audio Engineering, China Travel, LIMS, Web Site Maintenance, Studio Recording, Digital Recording, Critical Analysis, English grammar, Oral & Written...
Education
University of Massachusetts at Lowell 1979 — 1985
BA, History, Mathematics, Computer Science
UMass Medical School June 2007 - Present
Caritas Physician Network June 2005 - May 2007
Carney Hospital November 2002 - May 2005
Kelley Habib John Integrated Marketing November 2000 - November 2002
St. Elizabeth's Medical Center April 1996 - November 2000
Blue Cross Blue Shield of Massachusetts September 1986 - April 1996
Skills
Internal & External..., Market Research, Marketing Communications, Healthcare, Business Development, Business Intelligence, Marketing Strategy, Brand Management, Analytics, Nonprofits, Strategic Partnerships, Data Analysis, Business Strategy, Marketing, Budgets, Business Planning, Leadership, Community Outreach, Product Development
Education
UMass Boston
Bachelor of Science, Management
Humana January 2009 - Present
Blue Cross Blue Shield of Massachusetts 2005 - 2005
Syntel 2000 - 2005
Skills
Software Project..., Leadership, Management, Requirements Gathering, Business Intelligence, SQL, Requirements Analysis, Microsoft SQL Server, Business Analysis, Visio, Data Analysis, Vendor Management, Data Warehousing, Process Improvement, SDLC, IT Strategy, Business Process, Software Documentation, Databases, Business Process..., Database Design, Integration, Agile Methodologies
Education
University of Louisville 2009 — 2011
MBA, Entrepreneurship
Shah and Anchor Engg college, Mumbai University 1996 — 2000
Bachelors, Computer Science
BCBSMA February 1998 - Present
Blue Cross Blue Shield of Massachusetts 1998 - Present
Blue Cross Blue Shield 1998 - Present
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Analytics, Visio, Vendor Management, Business Intelligence
Education
University of Massachusetts Dartmouth 1989 — 1993
Blue Cross Blue Shield of Massachusetts
Skills
Employee Benefits, Case Managment, Process Improvement, Claims Management, Access, Workers Compensation, Vendor Management, Microsoft Excel, Software Documentation, Visio, Benefits Administration, Microsoft Office, PowerPoint, Data Entry
Education
UMass Boston 1978 — 1980
Bachelor of Arts (BA), English
Blue Cross Blue Shield of Massachusetts March 2014 - Present
Mass General hospital 2007 - 2012
Skills
Nursing, Nursing Education, Hospitals, Healthcare, Patient Safety, Healthcare Management, Critical Care, Healthcare Information..., BLS, Inpatient, ACLS, Acute Care, EMR, Clinical Research
Education
University of Massachusetts Boston
Masters in Nursing, Adult Health Clinical Nurse Specialist
St. Anselm College
BS, Nursing
Harmon Law Offices, P.C. September 2012 - Present
Blue Cross Blue Shield of Massachusetts March 2012 - September 2012
University of Florida September 2010 - April 2011
Action for Boston Community Development April 2009 - August 2010
University of Massachusetts Amherst September 2006 - December 2008
Skills
Research, Editing, Teaching, Windows, Public Speaking, Access, Nonprofits, Outlook, Community Outreach, Academic Libraries, Microsoft Office, Building Security, Customer Service, International Students, Microsoft Excel, Microsoft Word
Education
University of Florida 2010 — 2011
Classics
University of Massachusetts, Amherst 2004 — 2008
Bachelor of Arts (BA), Classics
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Blue Cross Blue Shield of Massachusetts August 2011 - May 2013
Blue Cross Blue Shield of Massachusetts September 2008 - August 2011
Blue Cross Blue Shield of Massachusetts June 2007 - September 2008
Skills
Health Insurance, Process Improvement, Integration, Insurance, Call Centers, Healthcare, HIPAA, Healthcare Information..., Employee Benefits, Business Analysis, Training, Strategic Planning, Access, Vendor Management, Medicare, Managed Care, Quality Assurance, Leadership, Customer Service, Healthcare Management
Education
Northeastern University 2006 — 2008
Graduate Certificate, Leadership
University of Massachusetts Boston 1998 — 2003
BA, English, Communications
Cambridge Healthtech Institute October 2012 - Present
Work 'n Gear August 2012 - October 2012
Blue Cross Blue Shield of Massachusetts January 2012 - April 2012
Siros Inc May 2007 - December 2011
EB-5 Jobs for Massachusetts, Inc. June 2011 - October 2011
Regan Communications January 2010 - May 2010
Panorama Magazine (New Venture Media Group) June 2009 - August 2009
Skills
Microsoft Office, PowerPoint, Advertising, Customer Service, Data Entry, Microsoft Excel, Microsoft Publisher, Raymark, AspDotNetStorefront, Social Media Marketing, Email Marketing
Education
University of Massachusetts Boston 2008 — 2010
B.S. Management
University of New Hampshire 2006 — 2008
Massachusetts Eye and Ear Infirmary November 2010 - Present
Blue Cross Blue Shield of Massachusetts May 2008 - November 2010
Blue Cross Blue Shield of Massachusetts December 2006 - May 2008
Skills
HIPAA, Data Entry, Access, Software Documentation, Call Centers, Healthcare, Process Scheduler, Invoicing, Health Insurance, Paragon, Centricity, IDX, Accounts Receivable, Customer Service
Education
University of Massachusetts Boston
Bachelor's Degree, Human Services
Blue Cross Blue Shield of Massachusetts November 2011 - October 2014
Division of Health Care Finance and Policy - Commonwealth of MA June 2008 - November 2011
New York State Department of Health—Office of Health Insurance Programs, June 2006 - June 2008
National Institutes of Health September 2003 - September 2004
MASI Research Consultant, Inc May 2003 - August 2003
Sibley Memorial Hospital May 2002 - August 2002
Skills
Healthcare, Data Analysis, Policy, Analysis, Organization, Programming Languages, Budgets, Health Policy, Healthcare Management, Leadership, Nonprofits, Medicaid, Public Health, Managed Care, Healthcare Information...
Education
Cornell's School of Industrial and Labor Relations 2006 — 2008
Certificate, Public Sector Management
Bocconi School of Management 2002 — 2004
MSc, International Healthcare Management, Economics & Policy
University of Maryland University College 1999 — 2002
MS, Health Care Administration
University of Maryland College Park 1995 — 1999
BA, English Language & Literature and Government & Politics
Blue Cross Blue Shield of Massachusetts January 2013 - Present
Privately Held Company May 2012 - November 2012
Privately Held Company February 2012 - May 2012
Danbury Hospital May 2008 - February 2012
Skills
Project Management, Implementation, Computers, Data..., Hospitals, Healthcare, EKG, Treatment, Emergency Room, BLS, Patient safety, EMT, Patient Safety
Education
The University of Connecticut 2007 — 2011
Bachelor of Science, Biological Sciences, Psychology (Minor)
State Street Global Advisors May 2008 - June 2012
Blue Cross Blue Shield of Massachusetts September 2007 - April 2008
Don Quijote Tours of New England January 2006 - September 2007
Sika January 2004 - January 2006
Bayer May 2000 - January 2004
Siemens October 1998 - March 2000
Shering Plough January 1995 - August 1998
Education
University of Massachusetts Boston 2006 — 2007
Business English
Universidad Politecnico Grancolombiano 2000 — 2005
Bachelor of Business Administration (BBA), Finance, General
Danthe Aligheri School 1992 — 1994
Italian
Deutsche Schule - Colegio Andino 1980 — 1987
Bilingual High School, German
INNO4 February 2012 - Present
IT Consultant 2001 - 2008
American Student Assistance 1996 - 2001
Blue Cross Blue Shield of Massachusetts 1994 - 1996
Skills
Cisco Technologies, Data Center, Technical Support, Networking, Network Security, Security, Integration, Wireless Networking, Troubleshooting, Wireless, Ethernet, Telecommunications, Virtualization, VMware
Education
University of Massachusetts at Lowell
Information Technology
Blue Cross Blue Shield of Massachusetts September 2010 - Present
Blue Cross Blue Shield of Massachusetts May 2004 - 2011
Skills
Program Management, Project Management, Project Planning, Strategic Planning, Access
Education
University of Massachusetts Boston
Bachelors Degree, Business
Blue Cross Blue Shield of Massachusetts May 2013 - Present
Skills
Requirements Gathering, Visio, Business Requirements, Process Improvement, Data Analysis, User Acceptance Testing, Software Documentation, SQL, Microsoft Excel, Data Warehousing, Microsoft Office, HIPAA, Business Process, Testing, Business Analysis, SDLC, Requirements Analysis, Software Project...
Education
University of Massachusetts Boston 2005 — 2010
Bachelor of Arts (B.A.), English Language and Literature, General
Roger Williams Medical Center May 2012 - Present
Blue Cross Blue Shield of Massachusetts October 2007 - August 2012
Blue Cross Blue Shield of Massachusetts August 2004 - October 2007
Tufts Medical Center August 2002 - April 2005
Education
University of Massachusetts Boston 2007 — 2010
Master of Science, Family Nurse Practitioner
Villanova University 1998 — 2002
Bachelor of Science, Nursing
Apponequet Regional High School 1994 — 1998
Cape Cod Community College November 2011 - Present
Hoxie Elementary and Bournedale Elementary Schools September 2006 - Present
Private Home May 2008 - May 2011
Blue Cross Blue Shield of Massachusetts February 1989 - July 2002
Fidelity Investments November 1984 - February 1988
Education
UMass Dartmouth 1980 — 1984
Bachelor of Science (B.S.), Management, 3.2 cum laude
Weymouth South High School
HS Diploma
Blue Cross Blue Shield of Massachusetts November 2012 - Present
Blue Cross Blue Shield of Massachusetts June 2012 - November 2012
Blue Cross Blue Shield of Massachusetts August 2010 - June 2012
Skills
Call Centers, Process Improvement, Health Insurance, Customer Satisfaction, Insurance, Managed Care, Healthcare, Customer Service, Provider Relations, Leadership, Microsoft Excel, Healthcare Information...
Education
University of Iowa 1992 — 1994
Liberty Mutual Insurance February 2009 - Present
CIL - Commercial International Life Insurance April 2007 - February 2009
Blue Cross Blue Shield of Massachusetts June 2004 - April 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
University of Massachusetts Boston 2000 — 2005
Liberal Arts-Criminal Justice, Criminal Justice and Corrections
University of Massachusetts Boston
Bachelor of Arts, Liberal Arts & Sciences; Criminal Justice
Town of Randolph April 2014 - Present
Blue Cross Blue Shield of Massachusetts September 2000 - Present
State Government September 1990 - September 2000
Skills
SPSS, Data Analysis, PowerPoint, Access, Excel, Project Planning, Project Management, Project Coordination, Project Delivery, Copy Editor, Teamsite (webpage..., Proofreading, Visio, Social Media, Organizational..., Management, Budgets, Event Planning, Government, Team Building, Legislative Relations, Policy, Politics, Legislation, Fundraising, Policy Analysis, Research, Leadership
Education
UMass Boston
B.A. Soc. Psychology & M.A. Applied Sociology
Blue Cross Blue Shield of Massachusetts July 2013 - August 2013
Intel Computer Clubhouse Network April 2013 - May 2013
Skills
Microsoft Word, Mobile Applications, Microsoft Office, Public Speaking, PowerPoint, Microsoft Excel, Research, Teaching
Education
University of Massachusetts Boston 2013 — 2017
Fenway high school 2009 — 2013
12
Blue Cross Blue Shield of Massachusetts November 2011 - Present
Brigham and Women's Hospital June 2007 - Present
Education
UMass Dartmouth
Bachelor of Science (B.S.), Nursing Science
Blue Cross Blue Shield of Massachusetts 1992 - Present
Skills
20 years with BCBSMA
Education
University of Massachusetts Dartmouth 1988 — 1992
Bachelor of Arts (BA), Elementary Education and Teaching